Experience
Transamerica Agency Network, Inc.   October 2012 - Present
Transamerica Agency Network  January 2009 - November 2012
Monumental Life Insurance  January 2004 - January 2009

Skills
Disability Insurance, Marketing Strategy, Insurance, Recruiting, Public Speaking, Fixed Annuities, Leadership Development, Health Insurance, Product Marketing, Team Building, Term Life Insurance, Life Insurance, Investments, Whole Life, Universal Life, Retirement, Training, IRAs, Retirement Planning, Management, 401k, Strategic Financial..., 401k Rollovers, Wealth Accumulation, Financial Planning

Education
The American College
LUTCF, Financial Planning and Services

Experience
Transamerica Agency Network, Inc.   2012 - Present
Transamerica Agency Network, Inc.   April 2012 - April 2013
American Customer Care  April 2004 - October 2008

Skills
Life Insurance, Term Life Insurance, Whole Life, Fixed Annuities, Disability Insurance, Retirement Planning, Health Insurance, Long-term Care, Universal Life, Insurance, Training, Accident, Long Term Care Insurance

Education
University of Phoenix   2010 — 2014

North Penn High School   1995 — 2000

Experience
Heritage Bank  November 2014 - Present
Transamerica Agency Network, Inc.   November 2011 - Present
Central Plains Insurance Agency   November 2011 - November 2014
Farm Bureau Financial Services  March 2008 - November 2011
Basic Financial Solutions   November 2006 - March 2008
Spalding Academy Schools   August 1994 - May 2004

Skills
Recruiting, Insurance, Financial Services, Disability Insurance, Retirement, Fixed Annuities, Health Insurance, Long-term Care, Life Insurance, Term Life Insurance, Whole Life, Contract Recruitment, Hiring, Annuities, Long Term Care, Commercial Insurance, Property & Casualty..., Casualty, Workers Compensation, IRAs, Financial Planners, Universal Life, Long Term Care Insurance, 401k, Financial Planning

Education
University of Nebraska at Kearney   1984 — 1990
BA In Education, Physical Education and Health

Hastings College   1982 — 1984
Physical Therapy/Therapist

University of Nebraska-Lincoln   1981 — 1982
Agricultural Engineering

Experience
Transamerica Agency Network, Inc.   February 2015 - Present
HealthMarkets, Inc.   October 2012 - Present
Business Coaching Associates   July 2011 - Present
5LINX Enterprises Inc.  June 2009 - Present
Universal Mortgage Advisors, Inc.   June 2008 - December 2012
AutoZone  November 1989 - November 2009
Univeral Mortgage Advisors, Inc.   2006 - 2008
Equilliance   February 2002 - June 2006
United States Marine Corps  May 1985 - November 1996

Skills
Profit, Store Management, Multi-Unit Management, Multi-unit, Loss Prevention, Hiring, Training, Sales, Interviews, Budgets, Succession Planning, Recruiting, Management, Customer Satisfaction, Universal Life, Long Term Care Insurance, Individual Health..., Health Care Reform, Term Life Insurance, Disability Insurance, Team Building, Team Leadership, Team Management, Business Analysis, New Business Development, Business Planning, Business Process..., Business Development, Networking, Microsoft Office, Mortgage Underwriting, Residential Mortgages, Mortgage Lending, Operations Management, Management Consulting, Performance Management, Program Management, Analysis, Marketing Strategy, Marketing, Coaching, Customer Service, Leadership Development, Leadership, Small Business, Customer Retention, Employee Training, Retail, Sales Management

Education
University of Florida   1988 — 1993
Bachelors, Business

James A Shanks High School   1982 — 1985
High School Diploma, General

Experience
Transamerica Agency Network, Inc.   October 2000 - Present
Monumental Life Insurance  October 2000 - August 2006
Stoney Point Decoys   January 1989 - October 2000

Skills
Health Insurance, Fixed Annuities, Term Life Insurance, Cancer Insurance, Whole Life Insurance, Intrest Sensitive Whole..., Universal Life, Whole Life, Sales Management, Coaching Staff, Team Leadership, Sales Motivation, Customer Service, Qualifying Prospects, Critical Illness, Homeowners, Management, Long-term Care, Life Insurance, Disability Insurance, Coaching, Training, Leadership, Selling, IRAs, Sales

Education
State of Maryland   2000 — 2013
State Licensed, L&H - P&C in MD, DE & VA

The American College   2000 — 2004
LUTCF, Life & Health Insurance and Annuities

Pocomoke High School   1977 — 1981
Diploma

Experience
Transamerica Agency Network, Inc.   December 2010 - Present

Skills
Insurance, Recruiting, Team Building, Life Insurance, Term Life Insurance, Whole Life, Retirement, Universal Life, Disability Insurance, Customer Service, Fixed Annuities, Sales, Sales Management, Training, Long Term Care Insurance, Health Insurance

Education
Messiah College   1994 — 1996
Social Work

University of Puerto Rico-Rio Piedras   1984 — 1986
General Studies

Experience
Transamerica Agency Network, Inc.   September 2012 - Present
HOPE Clinic in Garland, Texas   November 2011 - Present
World Financial Group  July 2011 - Present
Non-profit Organization  June 2011 - Present
Countrywide Home Loans  May 2000 - May 2007

Skills
Customer Service, Loss Mitigation, Sales, Training, Team Building, Spanish

Education
Richland Community College   1986 — 1987

Experience
Transamerica Agency Network, Inc.   September 2010 - Present
Cornerstone Senior Services  September 2009 - September 2010
Yellowbook  October 2008 - September 2009

Skills
Computer Proficiency, Computer Maintenance, Computer Repair, Life Insurance, Disability Insurance, Term Life Insurance, Fixed Annuities, Insurance

Education
Southern Illinois University, Carbondale   1996 — 2000
Computer Science

Experience
Transamerica Agency Network, Inc.   September 2014 - Present
Transamerica Agency Network, Inc.   March 2013 - September 2014
Transamerica Agency Network, Inc.   March 2012 - March 2013
Transamerica Agency Network, Inc.   January 2011 - March 2012
Transamerica Agency Network, Inc.   March 2010 - January 2011
CD Computer Repair   August 2009 - March 2010
Guangsha College of Applied Construction Technology   September 2006 - July 2009
St. Mary's College of Maryland   February 2003 - May 2006

Skills
Hardware Support, Outlook, Troubleshooting, Virtualization, Software Support, Google Docs, Google Sites, Microsoft Publisher, Microsoft Word, Microsoft Excel, MS Project, Technical Support, Training, Team Building, Software Documentation, Insurance, Call Centers, Windows 7, Team Leadership, Human Resources, Customer Satisfaction, Administration, Leadership, Process Improvement, Customer Service, Business Analysis, Microsoft Office, PowerPoint

Education
University of Maryland University College   2011 — 2015
Master, Information Technology

University of Maryland University College   2011 — 2013
Master, Business Administration

St. Mary's College of Maryland   2002 — 2006
Bachelor, Chinese Language and Culture

Experience
American Fidelity Educational Services  January 2015 - Present
Transamerica Agency Network, Inc.   August 2012 - January 2015
Transamerica Agency Network  May 2010 - August 2012
Monumental Life Insurance  June 2009 - May 2010

Skills
Permanent Life Insurance, Term Life Insurance, Personal Financial..., Training, Recruiting, Sales, Sales Management, Indexed Annuities, Whole Life, Fixed Annuities, Life Insurance, Insurance, Employee Benefits, Management, Financial Planners, Leadership, Cold Calling, Brokers, Disability Insurance

Education
Murray State University   2003 — 2009
MBA, Finance, Business Admin

McLean Co High   1999 — 2003

Experience
Transamerica Agency Network, Inc.   March 2010 - Present
Katherine Cornwell   January 2002 - Present
Monumental Life Insurance  March 2008 - March 2010
Monumental Life Insurance  October 2005 - March 2008

Skills
Internet Recruiting, Office Management, Reports, Customer Service, Recruiting, Term Life Insurance, Insurance, Whole Life, Life Insurance, Life, Event Planning, Marketing, Fixed Annuities, Universal Life, Disability Insurance, Employee Benefits, Health Insurance

Education
Montgomery College

Experience
Transamerica Agency Network, Inc.   August 2011 - Present
Verizon Business  May 2000 - December 2011
Verizon Business  May 2000 - December 2010

Skills
Recruiting, Administration, Sales Support, After Sales Support, Report Generation, Sales Operations, Call Centers, Insurance, Employee Benefits, Team Building, Customer Service, Time Management, Sales, Management, System Administration, Coaching, Training, Term Life Insurance, Interviews, Hiring, Account Management, Selling

Education
Northern Virginia Community College   1977 — 1978

Stonewall Jackson High School   1972 — 1976
General, Business

Experience
EnSiteUSA  June 2014 - Present
Delta Natural Gas   July 2012 - June 2014
Transamerica Agency Network, Inc.   September 2008 - August 2013
Bright Ideas Technology Consulting   January 2000 - September 2008

Skills
Customer Service, Customer Relations, Employee Benefits, Computer Hardware, Computer Security, Inventory Management, Leading People, Attention To Detail, Leadership, Team Building, Management, Energy, Pipelines, Piping, Gas, Microsoft Office, Oil & Gas

Education
Maysville Community and Technical College   2014 — 2016
Associate of Science (AS), Electrical and Electronics Engineering

University of Kentucky
Computer Science

Experience
Transamerica Agency Network, Inc.   March 2015 - Present
Somerset Pulaski County Chamer of Commerce   2011 - 2015
Transamerica Agency Network, Inc.   1993 - 2012

Skills
Organizational Structure, Time Management, Community Relations, Team Leadership, Microsoft Office, Community Development, Life Insurance, Employee Benefits, Term Life Insurance, Insurance, Universal Life, Recruiting, Disability Insurance, Fixed Annuities, Health Insurance, Team Building, Retirement Planning, Long-term Care, Whole Life, Sales, Customer Service, Retirement

Education
University of Kentucky   1988 — 1993
Bachelor of Science, Business Management/Administration

Eastern Kentucky University

Experience
Transamerica Agency Network, Inc.   January 2014 - Present
AFG Accounting Services, Inc.   April 2004 - Present
U.S. Department of Homeland Security, Transportation Security Administration   June 2000 - Present
AIG  August 2012 - December 2013
Dept of Homeland Security, ICE   June 2000 - February 2011
Washington, DC  March 2000 - December 2003

Skills
Finance, Accounting, Financial Analysis, Financial Reporting, Managerial Finance, Financial Accounting, Internal Controls, Auditing, Accounts Payable, General Ledger, Cash Flow, Budgets, Cost Accounting, Account Reconciliation, Sarbanes-Oxley Act, Fixed Assets, Invoicing, Journal Entries, Financial Statements

Education
University of Miami   1996 — 2000
MBA, Finance and Accounting

University of Miami   1985 — 2000
MBA, Finance and Accounting.

Experience
Capitol Marketing Insurance   September 2014 - Present
Symmetry Financial Group: Kentucky   April 2014 - September 2014
Transamerica Agency Network, Inc.   December 2012 - March 2014
Transamerica  April 2012 - December 2012
Houchens Industries / Houchens Food Group  July 2011 - April 2012

Skills
Life Insurance, Health Insurance, Computer Hardware, Computer Repair, Networking, Time Management, Organizational..., Management, Software, Fixed Annuities, Indexed Annuities, Variable Annuities, Customer Service, Sales, Term Life Insurance

Education
Union College (KY)

Experience
Transamerica Agency Network, Inc.   July 2012 - Present
American General Life and Accident  October 1973 - February 2011
Wolff Insurance Agency   October 1988 - October 2000

Skills
Term Life Insurance, Whole Life, Life Insurance, Fixed Annuities, Disability Insurance, Insurance, Long Term Care Insurance, LUTCF, Universal Life, Health Insurance, Retirement, Critical Illness, Series 63, Past President of..., Retirement Planning, Training, Employee Benefits, IRAs, Brokers, Health Savings Accounts, Medicare, General Insurance, Mutual Funds, Strategic Financial..., Group Insurance, former LUTC moderator, Property & Casualty..., Underwriting, Series 6, Commercial Insurance, Accident, 401k, Financial Planners, Estate Planning, Homeowners, Small Business, 2014 First in Class..., Life & Health Insurance...

Education
University of Kentucky   1970 — 1972
Psychology

Todd County High   1966 — 1970

Experience
Transamerica Agency Network, Inc.   2015 - Present
Soccer Association for Youth, USA   September 1997 - June 2014
Federated Department Stores  June 1990 - September 1997

Skills
Social Media Marketing, Social Networking, Club, Leadership, Management, Advertising, Team Leadership, Facebook, Deferred Compensation, Coaching, Operant Conditioning, Football, Recruiting, Event Management, Human Resources, FMLA, Soccer, Athletics, Sports Marketing, Sponsorship, Sports Coaching, Event Planning, Team Building, Start-ups, Analysis, Training, Personal Training, Time Management, Online Marketing, Sports Industry, Strategy, Teamwork, Team Management, Press Releases, Relationship Marketing, Volunteer Management, Sports Management, Sports, Marketing, Customer Service, Sales, Marketing Strategy, Fundraising, Strategic Planning, Public Speaking, Leadership Development, New Business Development, Public Relations, Fitness

Education
The Ohio State University

Experience
Transamerica Agency Network, Inc.   May 2015 - Present
Transamerica Agency Network, Inc.   April 2002 - Present
Nationwide Insurance  October 1996 - April 2002
Diehl and Diehl Insurance   August 1991 - April 1996

Skills
Health Insurance, Term Life Insurance, Life Insurance, Fixed Annuities, Insurance, Commercial Insurance, Disability Insurance, Property & Casualty..., Whole Life, Long-term Care, Universal Life, Long Term Care Insurance

Education
Montgomery College   1988 — 1989
Business

Magruder High School   1984 — 1988

Experience
Transamerica Agency Network, Inc.   January 2015 - Present
Transamerica Agency Network, Inc.   February 2014 - May 2015
Transamerica/Monumental   October 2011 - February 2014
Peninsula Cabinets   March 2009 - October 2010
Floors Decor and More, Inc.   October 1994 - October 2010

Skills
Budget Counseling, Debt Counseling, Financial Planning, Strategic Planning, Real Estate, Customer Relations, Microsoft Office, Customer Service, Fixed Annuities, Life Insurance, Insurance, Marketing, IRAs, Outlook, Small Business, Universal Life, Wealth, Retirement, Sales Management, Strategic Financial..., Disability Insurance, Management, Health Insurance, Retirement Planning, Term Life Insurance, Long-term Care, Investments, Sales, Team Building, Process Improvement, Credit Counseling, Budgets, Financial Analysis, Whole Life, Estate Planning, 401k, Microsoft Excel, New Business Development, Employee Benefits, Mutual Funds, Long Term Care Insurance, Critical Illness, 401k Rollovers, Roth IRA, Wealth Accumulation, Financial Advisory, Brokers

Education
Salisbury University   1988 — 1992
BS, Education, Graduated Cum Laude

Salisbury University   1988 — 1992
Minor, Mathematics

PHS   1985 — 1988
Advanced Studies, Mathematics and Statistics

Experience
ADT Secure24 Alarm Systems   August 2015 - Present
Transamerica Agency Network, Inc.   March 2013 - April 2014

Skills
Whole Life, Term Life Insurance, Life Insurance, Insurance, Long Term Care Insurance, Disability Insurance, Health Insurance, Retirement Planning, Long-term Care, Retirement, Universal Life, 401k Rollovers, Microsoft Excel, Microsoft Word, Customer Service, Social Networking, Networking, Typing, Problem Analysis, Fixed Annuities, Team Building, Sales, Employee Benefits, Leadership, Small Business, Sales Management, Critical Illness, Marketing, Coaching, Microsoft Office, Sales Presentations, Public Speaking, Finance, PowerPoint, Customer Retention, Relationship Building

Education
Foundation Christian Academy   2005 — 2009
High School

Southwestern Illinois College
Associate’s Degree, Accounting and Finance

Experience
Transamerica Agency Network, Inc.   January 2013 - Present
Enterprise Rent-A-Car  August 2008 - December 2012

Skills
Term Life Insurance, Life Insurance, Insurance, Fixed Annuities, Health Insurance, Customer Service, Whole Life, Accident, Universal Life

Education
Penn State University   1998 — 2004
Bachelor of Arts (B.A.), Humanities/Humanistic Studies

Experience
Transamerica Agency Network, Inc.   September 2014 - Present
Transamerica Agency Network, Inc.   October 2013 - August 2014
Transamerica Agency Network, Inc.   September 2000 - August 2013
Transamerica Agency Network, Inc.   1999 - 2012
Monumental Life Insurance  August 1999 - September 2000
LAMODA INC   October 1992 - August 1999

Skills
Sales Management, Team Building, Insurance, Coaching, Team Leadership, Motivation, Team Management, Staff Retention, Goal Oriented, Competitive, Customer Service, Management, Leadership, Long-term Care, Term Life Insurance, Disability Insurance, Recruiting, Fixed Annuities, Sales, Life Insurance, Training, IRAs, Indexed Annuities, Employee Benefits, Life & Health Insurance..., Buy-sell Agreements, District Management, Retirement Planning, Retirement, Roth IRA, Health Insurance, Annuity Sales, Permanent Life Insurance, 401k, Licensed Life Insurance..., Long Term Care Insurance, 401k Rollovers, Variable Annuities, Group Insurance, Licensed Life & Health..., Key Person Insurance, Wealth, Estate Planning, Property & Casualty..., Accident, Brokers

Education
The American College

Experience
Transamerica Agency Network, Inc.   June 2014 - Present
Transamerica Agency Network, Inc.   January 2007 - June 2014
Transamerica Agency Network, Inc.   April 2004 - December 2006
Transamerica Agency Network, Inc.   April 2002 - April 2004

Skills
Fixed Annuities, Term Life Insurance, Universal Life, Life Insurance, Whole Life, Insurance, Disability Insurance, Long-term Care, IRAs, Indexed Annuities, Underwriting, Accident, Life & Health Insurance..., Employee Benefits, Recruiting, Selection, Onboarding, Leadership, Leadership Development, Coaching, Inspiration, Sales Motivation

Education
Salisbury University   1990 — 1993
Bachelor of Science (BS)

Bishop Eustace   1985 — 1988

Experience
Transamerica Agency Network, Inc.   July 2012 - Present
Aflac  March 2011 - July 2012
Ambrose Printing Company   June 2008 - June 2012
Courier Printing  June 2004 - June 2008
Image Graphics, Inc  December 1991 - June 2004

Skills
Family/Financial..., Account Management, New Business Development, Offset Printing, Employee Benefits, Sales Management, Insurance, Health Insurance, Life Insurance, Customer Service, Sales, Term Life Insurance

Education
Southern Illinois University, Carbondale   1981 — 1985
AA, Commercial Graphics/Design

Experience
Capstone Financial  March 2014 - Present
Transamerica Agency Network, Inc.   October 2012 - December 2013

Education
The University of Akron, School of Law   2004 — 2010
J.D., Law, Tax, Estate Planning

Miami University   1998 — 2002
Bachelor's Degree

Experience
Transamerica Agency Network, Inc.   May 2015 - Present
ImpactOffice  June 1993 - Present
Dante Technologies   June 2009 - October 2012
GEM Laser Express, Inc.   June 1993 - June 2009

Skills
Sales, Managed Print Services, Cold Calling, Sales Process, Selling, Direct Sales, New Business Development, Account Management, Sales Management, B2B, Customer Retention, Strategic Planning, Sales Operations, Sales Presentations, Photocopier, Microsoft Office, CRM, Inventory Management, Purchasing, Major Accounts, Business Development, Microsoft Excel, Contract Negotiation, Key Account Management, Forecasting, Coaching, Negotiation, Marketing Strategy, Small Business, Operations Management, Public Speaking, Solution Selling, Salesforce.com, Marketing, Team Leadership, Customer Service, Selling Skills, Team Building, Account Executive

Education
Northern Virginia Community College   1981 — 1991
In process., Business/Commerce, General

Northern VA Community College   1981 — 1984

Experience
Transamerica Agency Network, Inc.   September 2015 - Present
Citizens Bank  January 2015 - September 2015
Transamerica Financial Advisors, Inc. Transamerica Financial Group Division   March 2013 - January 2015
Harrisburg Regional Chamber & CREDC  May 2012 - May 2013

Education
Messiah College   1984 — 1988
Bachelor of Arts Degree, Family Studies

Experience
Transamerica Agency Network, Inc.   February 2015 - Present
PA Auto Sales   October 2009 - January 2015

Skills
Leadership, Management, Sales, Team Building, New Business Development, Negotiation, Marketing, Customer Retention, Customer Satisfaction

Education
Penn State University   2010 — 2012
Bachelor of Business Administration (BBA), Marketing and Management

Experience
Transamerica Agency Network, Inc.   September 1991 - Present
Transamerica Agency Network, Inc.   September 1991 - Present
Transamerica Agency Network  September 1991 - Present

Skills
Insurance, Customer Service, Problem Solving, Customer Relations, Excel, Word, Microsoft Office, Microsoft Excel, Fixed Annuities, Microsoft Word, Term Life Insurance, Recruiting, Outlook, Sales, Whole Life, Office Administration, Disability Insurance, Life Insurance, Administrative..., Office Management, Health Insurance, Universal Life, Long-term Care, Data Entry, Employee Benefits, Retirement, Training

Education
Martin Community College   1989 — 1991
Bachelor's degree, Business Administration

Bear Grass High   1985 — 1989

Experience
Transamerica Agency Network, Inc.   April 2015 - Present
National Agents Alliance Corporate  October 2014 - April 2015

Skills
Leadership, Marketing, Marketing Communications, Event Planning, Public Relations, Management, Sales, Customer Service, Marketing Strategy, Strategic Planning, Social Media Marketing, Social Media, Event Management, Advertising, Team Building, Public Speaking, Social Networking, Project Management

Education
Strayer University   2013 — 2015
Master of Business Administration (M.B.A.), Project Management, 4.0

Strayer University   2006 — 2010
Bachelor’s Degree, Business Administration in Human Resource Management, 4.0

TESST College of Technology-Beltsville   2001 — 2002
Diploma/Certification, Electronics and Computer Technology, 4.0

Experience
Herbalife  January 2013 - Present
Ogleton Financial, LLC   January 2011 - January 2015
Transamerica Agency Network, Inc.   May 2012 - June 2013
The NBP   March 2012 - March 2013
Delco Insurance Solutions   March 2009 - January 2011
German, Gallagher & Murtagh   2002 - 2004

Skills
Nutrition, Fitness, Sports Nutrition, Fitness Industry, Nutritional Counseling, Network Marketing, Insurance, Sales, Customer Service, Sales Management, New Business Development, Marketing, Marketing Strategy, Public Speaking, PowerPoint

Education
Pierce College   2002 — 2004

Ridley High School   1999 — 2002
Diploma

Experience
iQ media Corp  April 2015 - Present
TE Connectivity  January 2014 - April 2015
Stanley Black & Decker, Inc.   March 2012 - December 2013
Transamerica Agency Network, Inc.   June 2011 - March 2012
FMC Corporation  September 2008 - July 2011
FMC Corporation  October 2001 - September 2008
FMC Corporation  January 1999 - October 2001

Skills
Cross-functional Team..., Salesforce.com..., Pivot Tables, Sales Negotiation, SAP, Troubleshooting, Problem Solving, Training, People Skills, Price Management, Technical Leadership, Negotiation, Salesforce.com, Management, Process Improvement, Account Management, Customer Service, E-commerce, Leadership, New Business Development, Business Development, Pricing, Sales Management, Sales, CRM, Strategic Planning, Team Building

Education
University of Phoenix   2011 — 2011
Graduate Marketing Certificate

University of Phoenix   2003 — 2006
MBA/e-Business

Rosemont College   1998 — 2002
B.S. in Business Management

Philadelphia HS for Girls

Experience
Infinity Security   April 2013 - Present
Sterling Insurance  October 2012 - October 2012
Transamerica Agency Network, Inc.   October 2012 - October 2012
Aflac  May 2012 - October 2012
Trans-Bridge Bus Lines   May 2001 - February 2012
Trans-Bridge Bus lines   May 2001 - February 2012
GREYHOUND BUS LINES  June 1999 - May 2001
Grumman Aerospace  January 1995 - January 1998
UNITED STATES NAVAL RESERVE  January 1989 - January 1995
Grumman Aerospace  November 1989 - June 1993

Skills
Skilled and experienced..., Talented organizer, Effective communicator, Technical Ability, Problem Solving, Attentive to detail, Multi Tasking, Training, Accident Insurance, Supplemental Health, Whole Life, Disability Insurance, Long Term Care Insurance, Universal Life, Life Insurance, Fixed Annuities, Term Life Insurance, Critical Illness, Health Insurance, Customer Service, Sales, Security, Coaching

Education
Southern Illinois University, Carbondale   1986 — 1989
Vocational Education Studies

Attended various electronic technical schools while in U.S. Navy   1981 — 1983

SOUTHERN ILLINOIS UNIVERSITY
B.S. Degree, Vocational Education Studies

Experience
Manuel Ramirez State Farm   April 2013 - Present
Transamerica Agency Network, Inc.   May 2012 - April 2013
Bruce Holder, DDS   May 2001 - May 2012
Terry Cunningham, DMD   June 1990 - May 2001

Skills
Agency Coordination, Sales Management, Customer Service, Life Insurance, Health Insurance, Cancer Insurance, Accident Insurance, Computer Proficiency, Dentistry, Insurance, Treatment, Whole Life, Strategic Planning, Small Business, Sales, Retirement, Patient Education, Accident, Cancer, Customer Retention, Disability Insurance, Health Savings Accounts, Employee Benefits, Long-term Care, Long Term Care Insurance, Licensed Life

Education
Oakland City University   2005 — 2006
Bachelor of Science (BS), Organizational Management

University of Southern Indiana   1987 — 1990
Associate of Science (A.S.), Dental Hygiene/Hygienist

Experience
Office of Statewide Clinical Education Programs (OSCEP)   May 2015 - Present
ConAgra Foods  November 2014 - May 2015
Transamerica Agency Network, Inc.   October 2014 - May 2015
St. Olaf College Libraries   January 2011 - May 2014

Skills
Microsoft Word, Microsoft Excel, EndNote, Data Analysis, Microsoft Office, Public Speaking, Photoshop, Teamwork, Research, Social Media, PowerPoint, Archives

Education
St. Olaf College   2010 — 2014
Bachelor of Arts (B.A.), Biology/Biological Sciences, General

Experience
Transamerica Agency Network, Inc.   January 2015 - Present

Skills
Management, Sales, Leadership, Process Improvement, Microsoft Office, Training, Microsoft Excel, PowerPoint, Microsoft Word, Motivational Speaking, Customer Service

Education
Purdue University   1987 — 1992
Bachelor of Arts (B.A.), Political Science and Government

Purdue University

Experience
Transamerica Agency Network, Inc.   October 2014 - Present

Skills
Customer Service, Fixed Annuities, Insurance, Sales, Term Life Insurance, Long-term Care, Whole Life, Employee Benefits, Health Insurance, Life Insurance, Retirement, Retirement Planning, Team Building, Universal Life

Education
University of Maryland Eastern Shore   1994 — 1998
Bachelor's degree, Hospitality Administration/Management

Experience
Transamerica Agency Network, Inc.   December 2013 - Present
TRANSAMERICA AGENCY NETWORK  October 2013 - December 2013
AGLA  August 2012 - October 2013
AGLA  November 2006 - August 2012

Skills
Life Insurance, Estate Planning, Small Business, Employee Benefits, Business Coaching, Disability Insurance, Indexed Annuities, Insurance Brokerage, Recruiting, Term Life Insurance, Long-term Care, Roth IRA, Whole Life, Key Person Insurance, Insurance, Critical Illness, Retirement Planning, General Insurance, Accident Insurance, Buy-sell Agreements, Permanent Life Insurance, Underwriting, Life, Management, Licensed Life, Cold Calling, Training, Health Insurance, Universal Life, Fixed Annuities, Accident, Brokers, 401k, IRAs, Voluntary Employee..., 401k Rollovers, Group Insurance, Sales Presentations, Team Building, Equity Indexed Annuities, Account Management, Supplemental Health, Hiring, Retirement, Long Term Care Insurance, Property & Casualty..., Commercial Insurance, Guaranteed Lifetime..., Key Person Protection, Annuity Sales

Education
University of Phoenix   2006 — 2009
Master of Business Administration (MBA), Marketing/Marketing Management, General

Morehead State University   2001 — 2005
Bachelor's degree, Geography and Cartography

Experience
Transamerica Agency Network, Inc.   September 2015 - Present
Transamerica Agency Network, Inc.   March 2014 - September 2015
Fidelity National Financial  April 2013 - February 2014
UPS  January 2008 - June 2012
Vector Marketing  June 2010 - July 2010
FedEx Ground  June 2006 - February 2007
Superlo Foods   November 2003 - December 2006
Superlo Foods   November 2003 - December 2006

Skills
Microsoft Office, Excel, PowerPoint, Word, HTML, Access, Spanish, Product Marketing, SWOT analysis, Event Management, International Business, Statistics, International Marketing, International Management, Negotiation, Operations Management, Microsoft Excel

Education
The University of Memphis   2009 — 2011
Bachelor of Business Administration (B.B.A.), International Business/Trade/Commerce

The University of Memphis   2005 — 2011
Bachelors, Business Administration; International Business

Experience
Kemper  June 2014 - Present
Transamerica Agency Network, Inc.   September 2011 - June 2014
United Healthcare Medicare Solutions  May 2009 - September 2011
WellCare Health Plans  September 2007 - May 2009
Kemper  April 2001 - September 2007

Skills
Customer Service, Health Insurance, Insurance, Life Insurance, Management, Property

Education
Murray State University
Bachelor's degree, Political Science and Government

Experience
Transamerica Agency Network, Inc.   March 2015 - Present
Transamerica Agency Network, Inc.   July 2013 - Present
Combined Insurance  February 2012 - August 2013
Golden State Mutual Life Insurance Co   October 2009 - November 2010
RBC Insurance  July 2006 - January 2009
ALLSTATE INSURANCE CO  January 1993 - January 2005

Skills
Time Management, Risk, Underwriting, Supervisory Skills, Fundraising, Customer Relations, Risk Management, General Insurance, Insurance, Casualty, Annuities, Health Insurance, Disability Insurance, Long Term Care, Employee Benefits, Brokers, Retirement Planning, Financial Planning, Property & Casualty..., Sales Management, Term Life Insurance, Retirement, Team Building, New Business Development, Account Management, Negotiation, Team Leadership, Coaching, Problem Solving, Compliance, Accident, Business Planning, Excel, Critical Illness, Group Benefits, Long-term Care, Fixed Annuities, Life Insurance, Strategic Financial..., Universal Life, Whole Life, Training, Long Term Care Insurance, Recruiting, Licensed Life, Cold Calling, Income Protection, Permanent Life Insurance, Microsoft Excel

Education
The American College
CLU, Insurance

University of Guyana
Marketing, Marketing

Experience
Transamerica Agency Network, Inc.   April 2015 - Present
Transamerica Agency Network, Inc.   2015 - 2015
Transamerica  September 2014 - December 2014

Skills
Sales, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Research, PowerPoint, Training, Life Insurance, Disability Income, Health Insurance, Retirement Planning, Customer Service, Time Management

Education
University of Iowa   2013 — 2017
Finance and Financial Management Services, Junior

Xavier High School

Experience
Transamerica Agency Network, Inc.   February 2015 - Present
Play Mart   June 2007 - Present
Play Mart, Inc.   August 2005 - June 2007
Steve's Tower Service   2004 - 2005
AIG  2002 - 2004
Open Season Outdoor Supplies   2000 - 2002

Skills
Inventory Management, Manufacturing, Public Speaking, Sales, Coaching, Contract Negotiation, Leadership Development, Cross-functional Team..., Forecasting, Continuous Improvement, Team Leadership, Strategic Planning, Customer Service, Operations Management, Team Building, Business Strategy

Education
University of Kentucky   1991 — 1993
Wildlife Biology, 40 credit hrs.0

Experience
Transamerica Agency Network, Inc.   June 2002 - Present

Skills
Financial Planning, Retirement Planning, Presentations, Financial Education, Investment Management, Investments, Fixed Annuities, Retirement, Customer Service, Financial Advisory, Public Speaking

Education
Texas Tech University
Master of Science (MS), Personal Financial Planning

Experience
Transamerica Agency Network, Inc.   September 2014 - Present
Transamerica Agency Network, Inc.   November 2012 - August 2014
Monumental Life Insurance  April 1991 - October 2012
Monumental Life Insurance  October 1986 - March 1991

Skills
Term Life Insurance, Disability Insurance, Sales Management, Health Insurance, Life Insurance, Insurance, Whole Life, Sales, Property & Casualty..., Account Management, Fixed Annuities, Retirement Planning, Long-term Care

Education
Purdue University   1979 — 1982
MSIA

Purdue University   1975 — 1979
BSIM

Experience
Transamerica Agency Network, Inc.   October 2014 - Present
Multiple Life & Health Companies   May 2002 - October 2014
Monumental Life Insurance  July 1998 - May 2002

Skills
Disability Insurance, Fixed Annuities, Term Life Insurance, Long Term Care Insurance, Indexed Annuities, Permanent Life Insurance, Return of Premium Term..., Indexed Universal Life..., Universal Life Insurance, Critical Illness..., Life Insurance, Insurance, Long-term Care, Whole Life

Education
The American College
LUTCF

Kovats Real Estate and Insurance School   1998 — 1998
Life and Health Insurance License

Computer Processing Institute   1990 — 1991
Computer Operations

Elmwood Park Memorial High School   1986 — 1990
High School

Experience
Transamerica Agency Network, Inc.   August 2015 - Present
AIG financial network  March 2007 - July 2015
Legal Shield  April 2010 - January 2012
Long's Human Resources  September 1995 - March 2007

Skills
insurance sales, training, Customer Service, Insurance, Life Insurance, Fixed Annuities, Term Life Insurance, Disability Insurance, Universal Life, worksite benefits, Indexed Annuities, indexed universal life, Critical Care, cancer insurance, Human Resources, Office Management, Problem Solving, Listening to customers, Dependable Team Player, Employee Benefits, Benefits Administration, Sales, Small Business, Retirement, Whole Life, Employee Relations, Marketing, Team Building, Retirement Planning, Recruiting, Policy, Networking, Account Management, Financial Planners, IRAs, Critical Illness, Hiring, Accident, Long-term Care, Budgets, Cancer, Leadership, Training, Health Insurance

Education
archbishop Chapelle high school   1967 — 1971
College/University Preparatory and Advanced High School/Secondary Diploma Program

Southeastern Louisiana University
Business Administration and Management, General

St. Matthew

Experience
Transamerica Agency Network, Inc.   September 2012 - Present
US Mortgage Bankers   March 2002 - April 2009

Skills
Fixed Annuities, Life Insurance, Health Insurance, Term Life Insurance, Retirement, Long-term Care, Insurance, Disability Insurance, Retirement Planning, Casualty, 401k, General Insurance, Whole Life, Wealth Management, Universal Life, Estate Planning, Wealth, Employee Benefits, Investments, Property & Casualty..., Financial Planners, Strategic Financial..., Long Term Care Insurance, Critical Illness, Residential Mortgages

Education
Pennsylvania College of Technology   1995 — 1999
Bachelor, Business Management

Experience
Transamerica Agency Network, Inc.   July 2014 - Present
Aflac  September 2013 - June 2014
American General Life and Accident  May 2009 - September 2013
Performance Systems Engineering Corporation   October 2001 - June 2008
Diverse Technologies Corporation  December 1992 - September 2001
Motorola  January 1989 - November 1992
NCR Corporation  January 1985 - December 1988

Skills
Life Insurance, Critical Illness, Disability Insurance, Worksite Sales &..., Buy/Sell Agreements, Accident Insurance, Cancer Insurance, Term Life Insurance, Whole Life, Universal Life, Retirement Planning, Wealth Accumulation, Strategic Financial..., Fixed Annuities, Employee Benefits, Key Person Insurance, Buy-sell Agreements, Accident, Health Insurance, Long-term Care, Insurance, Sales, Retirement, Management, Brokers, Sales Management

Education
University of Maryland College Park   1995 — 1997
MBA, Business

University of Maryland College Park   1980 — 1984
BS, Business & Marketing

St. John's College High School   1976 — 1980
High School, General

Experience
Transamerica Agency Network, Inc.   March 1988 - Present
TRANSAMERICA AGENCY NETWORK  March 1988 - Present

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Strategic Planning, Retirement Planning, Sales Management, Health Insurance, Disability Insurance, Term Life Insurance, Customer Service, Insurance, Team Building

Education
Nicholls State University   1979 — 1981
Law Enforcement

Experience
Genentech  January 2015 - Present
Transamerica Agency Network, Inc.   June 2007 - Present
Genentech  March 2013 - January 2015
Genentech  January 2010 - February 2013
Genentech  May 2008 - June 2010
New United Motor Manufacturing, Inc  January 2008 - February 2008
Nektar Therapeutics  2006 - 2007

Skills
GMP, Biotechnology, FDA, Sop, Technology Transfer, Pharmaceutical Industry, Change Control, Manufacturing, Troubleshooting, Engineering, Microsoft Office

Education
San Jose State University   2001 — 2005
BS, Mechanical Design Engineering

Experience
Financial Integrity Partners   May 2008 - Present
Transamerica Agency Network, Inc.   2013 - 2014
The Insurance Exchange  2008 - 2011
Altig - American Income Life Insurance Company  2009 - 2009
Wells Fargo Home Mortgage  2007 - 2009
Allstate  2005 - 2007
Allstate  2005 - 2007
Lawndale Business Development Corporation   1987 - 1989

Education
Roosevelt University
Bachelors of Science, Business Administration

University of Illinois at Urbana-Champaign
Masters, Education

marshall high school

Experience
John Deere  November 2012 - Present
Transamerica Agency Network, Inc.   January 2012 - October 2012
Fineline Inc   May 2011 - August 2011
TPC Deere Run  May 2009 - August 2009

Skills
SAP, Team Leadership, Cross Functional..., Team Building, Microsoft Excel, Root Cause Analysis, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Kanban, Supply Chain Management, Logistics, Materials, Inventory Management, Inventory Accuracy, Public Speaking, Event Planning

Education
Monmouth College   2008 — 2011
Bachelor, Business Administration, Economics, Communications

Geneseo High School   2004 — 2008

Experience
Transamerica Agency Network, Inc.   October 2013 - Present
Mutual of Omaha  May 2012 - October 2013
Mutual of Omaha  May 2008 - May 2012
Physicians Mutual  November 1997 - April 2008

Skills
Insurance, Disability Insurance, Health Insurance, Life Insurance, Term Life Insurance, Fixed Annuities, Critical Illness, Retirement Planning, General Insurance, Long-term Care, Strategic Planning, Retirement, 401k, Employee Benefits, Financial Planners, Universal Life, Long Term Care Insurance, Recruiting, Whole Life, Sales, Customer Service, Medicare, Sales Management, Financial Planning

Education
University of Kansas

Experience
Transamerica Agency Network, Inc.   April 2015 - Present
Independent Ins. Agent, Director with Legal Shield   October 1993 - Present
Self employed  July 2006 - December 2012
United American Ins Co   November 1993 - August 2006

Skills
Property & Casualty..., Microsoft Office, Commercial Insurance, General Insurance, Casualty, Project Management, Claim, Marketing, Life Insurance, Health Insurance

Education
Middle Georgia College   1979 — 1982
BS, Marketing

Experience
Transamerica Agency Network, Inc.   December 2008 - Present
Western & Southern Financial Group  December 1990 - March 2007
Personnel Plus, Inc.   August 1984 - December 1990

Skills
Consultatative Selling, Strategic Financial..., Financial Services..., Sales Management, Retirement, Series 63, Financial Services, Retirement Planning, Fixed Annuities, Life Insurance, Insurance, Term Life Insurance, Leadership, IRAs, Customer Service, Health Insurance, Sales

Education
University of East London   1967 — 1971
Bachelor of Science (BSc), Mechanical Engineering

Experience
Transamerica Agency Network, Inc.   June 2015 - Present
TeleTech  July 2014 - May 2015
Trade Secrets  2011 - 2012

Education
Shawnee Community College   1997 — 2009
General Studies

Experience
Colonial Life  August 2013 - Present
Transamerica Agency Network, Inc.   August 2012 - Present
JOHN GORE INSURANCE GROUP   August 2013 - July 2014

Skills
Insurance, Employee Benefits, Life Insurance, Fixed Annuities, Long-term Care, Sales, Recruiting, Training

Education
Monterey Peninsula College   1974 — 1977

Experience
American Income Life Insurance Company  April 2015 - Present
Transamerica Agency Network, Inc.   August 2014 - Present
Aflac  March 2014 - May 2015
ultramobile/verizon   October 2013 - February 2014
Toms King   December 2006 - September 2013

Skills
Inventory Control, Public Relations, Public Speaking, Budgets, Management, Social Networking, Process Improvement, Customer Satisfaction, Customer Engagement, Customer Service, Sales, Mentoring, Clerical Skills, New Hire Paperwork, Microsoft Office, Adobe, GIMP, Banking, Order Processing, Supply Ordering, Evaluation, Food Industry, Food Preparation, Restaurant Management, Sales Presentations, POP Displays, Positive Team Player, Office Equipment, Employee Training, Hiring Practices, Payroll, Labor Management, New Hire Orientations, Animation, Process Scheduler, Cash Handling Experience, Data Entry, Cashiering, Time Management, Training, Leadership, Direct Sales, Team Building

Education
The Art Institute of Pittsburgh-Online Division   2013 — 2017
Bachelor of Arts (BA), Mulitmedia and animation

hondros college-akron   2013 — 2013
Life & Health License, Insurance

East Palestine High School   1994 — 1998
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program