Viable Resources

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Viable Resources Employees

Employee
Years
Job
Industry
Heidi Christiansen Heidi Christiansen Indianapolis, Indiana Area Details
Heidi Christiansen's Viable Resources Experience June 2007 - November 2011
Job System Design Engineer at Integration Partners
Industry Telecommunications
Experience
Integration Partners  June 2013 - Present
G3 Technology Partners  June 2012 - June 2013
Ascension Health/Symphony   November 2011 - June 2012
Viable Resources   June 2007 - November 2011
Dugdale Communications  October 2005 - July 2007
Budco  1997 - 2005

Skills
Avaya, Call Center, Telephony, ACD, VoIP, Contact Centers, Unified Communications, Telecommunications, Vendor Management, Business Analysis, Project Management, Troubleshooting, SIP, Voice Mail, Call Center Development, Audix, Managed Services, Call Centers, IP, Wireless, Professional Services, SIP Trunking, Unified Messaging, Integration, Avaya Technologies

Education
Michigan State University   1994 — 1997
BA, Telecommunication

Timothy Gannon Timothy Gannon Sarasota, Florida Details
Timothy Gannon's Viable Resources Experience 2012 - 2013
Job Interactive Coordinator at CAP Brand Marketing
Industry Telecommunications
Experience
CAP Brand Marketing   August 2014 - Present
Siesta Ket Parasail and Jet Ski   March 2012 - August 2013
Viable Resources   2012 - 2013
Sarasota Wind and Water   March 2010 - August 2012

Skills
HTML 5, JavaScript, jQuery, PHP, Photoshop, Illustrator, DOM Scripting, Front-end Coding, Back-end Programming, AJAX, MySQL, Web Applications

Education
University of Central Florida   2009 — 2013
Bachelor of Arts (B.A.), Digital Media

Sarasota Christian School   2004 — 2009

Greg Hatch Greg Hatch Greater Seattle Area Details
Greg Hatch's Viable Resources Experience March 2002 - September 2005
Job Global Account Executive at Intel Security
Industry Information Technology and Services
Experience
Intel Security/McAfee   August 2014 - Present
Ethos IQ   January 2014 - June 2014
hibu  March 2013 - November 2013
Yell Group  August 2011 - March 2013
Cisco Systems  2006 - August 2011
Viable Resources   March 2002 - September 2005
Avaya / Lucent   1997 - 2002

Skills
Solution Selling, Professional Services, Cloud Computing, Marketing Strategy, Unified Communications, Channel, Go-to-market Strategy, Managed Services, Strategic Partnerships, SaaS, Business Alliances, Direct Sales, Business Strategy, Channel Partners, Enterprise Software, Business Development, Account Management, Sales, Telecommunications, Product Management, Sales Operations, VoIP, Salesforce.com, Sales Management, Selling, Sales Process, Cross-functional Team..., Product Marketing, Strategy, B2B, Partner Management, Channel Strategy, Key Account Management, New Business Development, Demand Generation, CRM, Mobile Devices

Education
Montana State University-Billings
Finance and Business

Chris Bonadies Chris Bonadies Greater Seattle Area Details
Chris Bonadies's Viable Resources Experience 2002 - 2005
Job Associate Channel Manager at Intermedia
Industry Telecommunications
Experience
Intermedia  December 2014 - Present
MegaPath  September 2013 - December 2014
Continuant  May 2005 - April 2013
Viable Resources   2002 - 2005
Avaya  February 2000 - October 2002
Mosaix  September 1995 - January 2000
Digital Systems International  August 1994 - September 1995
SSIMED  1992 - August 1994

Skills
Recreation League..., Issaquah Select..., VoIP, Call Center, Smartnet, Avaya, Telecommunications, Predictive Dialers, Unified Communications, Telephony, B2B, Direct Sales, Contact Centers, CTI, Solution Selling, Salesforce.com, Customer Retention, IP, IVR, ACD, Managed Services, New Business Development, Sales, Call Centers, SIP Trunking, Channel Partners, Networking, SIP, Wireless, Leadership, Selling, Sales Process, Cold Calling, Professional Services, Enterprise Software, Cloud Computing, Management, Account Management, Sales Operations, Security, Co-location, MPLS, T1, Ethernet, Avaya Technologies, Training

Education
Plymouth State University   1987 — 1992
Bachelors, Business Administration

Hall High School   1984 — 1987

Glastonbury High School

Jeff Maxwell Jeff Maxwell Cincinnati Area Details
Jeff Maxwell's Viable Resources Experience June 2005 - Present
Job Sales Director at Viable Resources
Industry Telecommunications
Experience
Viable Resources   June 2005 - Present

Skills
Avaya, Contact Centers, IP, IVR, Managed Services, SIP, Solution Selling, Telecommunications, Telephony, Unified Communications, VoIP, Avaya Technologies, Cloud Computing, Professional Services

Education
Mississippi State University   2008 — 2009
MBA

University of Kentucky   2000 — 2002
BBA

Bob Guzzetta Bob Guzzetta Greater Philadelphia Area Details
Bob Guzzetta's Viable Resources Experience June 2006 - Present
Job Vice Chairman CFO/COO at Viable Resources
Industry Venture Capital & Private Equity
Experience
Hart Capital, LLC   June 2009 - Present
Viable Resources   June 2006 - Present
Bank of America  2005 - April 2006
MBNA  October 1992 - 2005
Guzzetta Consulting   February 1991 - October 1993
MNC Financial  May 1990 - February 1991
Bank One  August 1985 - May 1990

Education
Georgetown University   1990 — 1991
LL.M., Securities Regulation

Capital University   1986 — 1989
JD, law

Miami University   1984 — 1985
MBA, Marketing, Finance

The Ohio State University   1981 — 1984
BSBA, Finance

Pat Eads Pat Eads Greater Atlanta Area Details
Pat Eads's Viable Resources Experience April 2004 - May 2005
Job Owner, Organizing Principals, LLC
Industry Financial Services
Experience
Organizing Principals, LLC   March 2007 - Present
WellStar Health System  April 2011 - Present
Arrow S3  April 2011 - Present
PMTelco  September 2007 - Present
HCC Life Insurance Company  August 2007 - Present
Cobb County  September 2003 - Present
Cross Telecom  June 2005 - November 2006
Viable Resources   April 2004 - May 2005
Avaya  July 2000 - December 2002
Lucent Technologies  February 1998 - June 2000

Skills
Telecommunications, VoIP, Call Centers, Solution Selling, Managed Services, Telephony, Wireless

Education
Georgia Institute of Technology   1980 — 1985
Bachelor of Science (BS)

Gregory Ardoin Gregory Ardoin Houston, Texas Area Details
Gregory Ardoin's Viable Resources Experience January 2002 - January 2005
Job Senior WFO Engineer
Industry Telecommunications
Experience
Avaya, Inc.   September 2007 - Present
Witness Systems, Inc  January 2005 - January 2007
Viable Resources   January 2002 - January 2005
Avaya, Inc  January 2000 - January 2002
Providence Seattle Medical Center  January 1990 - January 2000

Education
Houston Community College   2013 — 2014
Currently studying for Cisco & RedHat Linux Certification

Bellevue Community College   1992 — 1994
Business Administration

Avaya University
Certificates, Certificate Programs (Multiple in Telephony, PCS, SIP)

Kristopher McGreevey Kristopher McGreevey Portland, Oregon Area Details
Kristopher McGreevey's Viable Resources Experience August 2002 - November 2005
Job Sr. Account Manager at AdvanTel Networks
Industry Telecommunications
Experience
AdvanTel Networks  April 2009 - Present
Cerium Networks  August 2008 - April 2009
S1 IT Solutions  November 2005 - August 2008
Viable Resources   August 2002 - November 2005

Skills
Avaya, Unified Communications, Telephony, SIP Trunking, Unified Messaging, VoIP, Call Center, Telecommunications, Managed Services, SIP, MPLS, Solution Selling, IP, Integration, Channel, Wireless, Professional Services, Video Conferencing, WAN, Call Centers, Ethernet, T1, Business Development, IVR, Cisco Technologies, Cabling, ACD, TDM, Network Design, Channel Partners, Co-location, Networking, Data Center, LAN-WAN, IP PBX, CTI, Switches, Direct Sales, Contact Centers, Cloud Computing, Avaya Technologies

Education
Multnomah University   1995 — 1998
Theology, Music

Clark College   1993 — 1996
Liberal Arts

Steve Rosner Steve Rosner Rochester, New York Area Details
Steve Rosner's Viable Resources Experience April 2008 - June 2008
Job Computer & Network Security Professional
Industry Computer & Network Security
Experience
Viable Resources   April 2008 - June 2008
Rochester Institute of Technology  June 2007 - August 2007

Education
Rochester Institute of Technology   2005 — 2009
A.S., Applied Computer Technology

Nancy C. Holley Nancy C. Holley Greater Atlanta Area Details
Nancy C. Holley's Viable Resources Experience October 2001 - October 2007
Job Owner and CEO at ACC Consulting, LLC
Industry Telecommunications
Experience
ACC Consulting LLC   October 2007 - Present
ACC Consulting, LLC   October 2007 - Present
Viable Resources   October 2001 - October 2007
Avaya  October 2000 - July 2001
Lucent Technologies  1994 - 2001
AT&T  February 1986 - 1994

Skills
Call Center, Avaya, CMS, PBX, Contact Centre, Professional Services, ACD, Contact Center Design, Forecasting, Avaya PBX

Education
Mars Hill University

Mary-Ellen Vicinus Mary-Ellen Vicinus Hartford, Connecticut Area Details
Mary-Ellen Vicinus's Viable Resources Experience October 2011 - May 2013
Job Applications Specialist at AdvanTel Networks
Industry Telecommunications
Experience
AdvanTel Networks  June 2013 - Present
Viable Resources   October 2011 - May 2013
BBN Technologies  October 2010 - April 2012
The Hartford  April 2008 - July 2010
Viable Resources   2000 - 2008
AAA  1984 - 1993
Avaya  1990 - 1991

Skills
Contact Centers, Avaya, Call Center, Customer Experience, Workforce Management, IVR, CTI

Education
The University of Connecticut   1983 — 1987
BS, Education

Western New England College
MBA, Business

Steve Kano Steve Kano Knoxville, Tennessee Area Details
Steve Kano's Viable Resources Experience November 2001 - December 2006
Job Sr. Call Center Consultant/Creative Global Enterprises, LLC
Industry Telecommunications
Experience
CGE, LLC   June 2008 - Present
Cross Telecommunications   December 2006 - May 2008
Viable Resources   November 2001 - December 2006
Avaya, Inc./ Lucent Technologies   May 1997 - November 2001
Whirlpool Corporation  1991 - May 1997

Skills
Call Center, Training, Forecasting, ACD, Avaya, Contact Centers, Telecommunications, IVR, Direct Sales, Telephony, Unified Communications, Solution Selling, Customer Satisfaction, Leadership, Call Centers, Sales Operations, Managed Services, Avaya Technologies

Education
Saddleback College
Associate of Arts (AA), Marine Science Technology

Paula R. Stapleton Paula R. Stapleton Gainesville, Florida Details
Paula R. Stapleton's Viable Resources Experience 2012 - November 2012
Job Software Specialist at PMTelco
Industry Telecommunications
Experience
PMTelco  October 2011 - Present
Viable Resources   2012 - November 2012
U.S. Cellular   July 2009 - September 2011
NACR  2002 - 2009
Avaya  January 2000 - February 2002

Skills
Telecommunications, Avaya, Avaya PBX, Customer Service, VoIP, Budgeting, Troubleshooting, PBX, Contract Negotiation, Switches, Planning, Wireless, Billing, Voice Mail, IP, Call Center, Telephony, Software Installation, Customer Satisfaction, Vendor Management, Project Management, Budgets, Call Centers, SIP, IVR, ACD, T1, Unified Communications, Managed Services, CTI, LAN-WAN, SIP Trunking, Networking

Education
University of St. Thomas (TX)   1982 — 1985
MBA, Finance

Texas Tech University   1971 — 1974
BSEd, Special Education

Kevin Frazier Kevin Frazier Portland, Oregon Area Details
Kevin Frazier's Viable Resources Experience 2002 - December 2005
Job Sales Manager PNW at AdvanTel Networks
Industry Telecommunications
Experience
AdvanTel Networks  July 2011 - Present
AdvanTel Networks  April 2009 - June 2011
S1 IT Solutions  January 2006 - April 2009
Viable Resources   2002 - December 2005
T-Mobile  2000 - 2002

Skills
Business Development, Sales Operations, Cloud Computing, MPLS, Strategy, Sales Management, Sales, Call Centers, Leadership, New Business Development

Education
George Fox University   1996 — 2000
BA, Business & Economics: Management

Susan Hendricks Susan Hendricks Greater Detroit Area Details
Susan Hendricks's Viable Resources Experience March 2003 - September 2007
Job
Industry Telecommunications
Experience
Allianz Global Assistance  September 2007 - March 2013
Viable Resources   March 2003 - September 2007
Ford Motor Credit Company  November 2001 - February 2003
Avaya  January 2000 - June 2001
State of Michigan  March 1999 - December 1999
AT&T (formerly Ameritech Cellular and Paging Wireless Operations)   March 1993 - July 1998
Comerica Bank  March 1980 - March 1993

Skills
Avaya, Call Centers, Contact Centers, Telecommunications, Unified Communications, Vendor Management, Avaya CMS, Cisco Technologies, CRM, IVR, ACD, Cisco Call Manager, Software Documentation, Professional Services, System Administration, Analysis, Customer Service, Telephony, VoIP, IP, SIP, Customer Experience, Workforce Management, Telephony Support

Education
Central Michigan University   1993 — 1995
Master of Science (MS), Business Administration and Management, General

Concordia University-Ann Arbor   1990 — 1992
BS, Human Resources Management/Personnel Administration, General