Z-Tel Communications
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Z-Tel Communications Employees
Convergys November 2004 - Present
Z-Tel Communications June 2004 - November 2004
Skills
Usability Testing, Speech Recognition, Human Computer..., User Interface Design, Agile Methodologies, Requirements Analysis, User-centered Design, IVR, Visio, Call Centers, CTI, Usability, Vendor Management, Usability Engineering, Heuristic Evaluation, User Interface, Business Analysis, CRM, Customer Experience
Education
Auburn University 2002 — 2004
Master of Science (MS), Computer Science
Auburn University 1998 — 2002
Bachelor of Science (BS), Computer Science
Insight Global November 2014 - Present
NCR Corporation (formerly Radiant Systems) October 2010 - October 2014
Radiant Systems Inc. July 2006 - October 2010
CS STARS February 2003 - July 2006
Z-Tel Communications February 2002 - February 2003
McCall Technologies January 1999 - November 2001
Andersen Consulting July 1995 - December 1998
Skills
Software Project..., Software Implementation, Business Analysis, Enterprise Software, SDLC, Professional Services, Solution Architecture, Business Process, Project Management, Management, Consulting, Requirements Analysis, Process Improvement, Integration, Product Management, Leadership, Requirements Gathering, Testing, Business Process..., Program Management, IT Strategy, Software Development, SQL, Business Intelligence
Education
Georgia Institute of Technology 1990 — 1995
Bachelor of Science (BS), Chemical Engineering
Daugherty Business Solutions September 2014 - Present
SapientNitro January 2013 - September 2014
AutoTrader.com June 2010 - April 2012
AutoTrader.com December 2007 - June 2010
AutoTrader.com January 2004 - December 2007
Retek May 2002 - July 2003
Employease February 2000 - April 2002
Z-Tel Communications October 1998 - February 2000
LHS Communications February 1997 - October 1998
McCall Consulting Group, Inc. August 1994 - February 1997
Education
Duke University 1987 — 1991
B.A., Economics
Best Western International July 2014 - Present
Choice Hotels International October 2003 - June 2014
ING Financial Services June 2002 - October 2003
Z-Tel Communications May 1993 - 2002
Skills
Customer Relations, Call Center, Customer Service, Customer Experience, Budgeting, Hotels, Social Media, Strategic Planning, Negotiation, Team Building, Budgets, Operations Management, Hospitality Industry, Account Management, Vendor Management, Coaching, Performance Management, Call Centers, Revenue Analysis, Team Leadership, Hospitality, Customer Satisfaction, Management, Leadership, Training, Sales, Sales Management, Recruiting, Contract Negotiation, CRM, Forecasting, Lodging, Hiring, Income Statement, OnQ, Tourism, Opening Hotels, Property Management..., Guest Service Management, Yield Management, Hospitality Management, Rooms Division, Hotel Management, Hotel Booking, Guest Recovery, Convention Services, Pre-opening experience, Customer Retention, Call Center Development, Hotel Administration
Education
Minot State University 1993 — 1999
Accounting, Accounting
Parallon Business Solutions February 2013 - Present
Saint Thomas Physician Services March 2011 - March 2013
Saint Thomas Physician Services October 2009 - February 2011
Brooks County Hospital - Affiliate of Archbold Memorial Hospital January 2009 - September 2009
Archbold Memorial Hospital May 2005 - January 2009
MPTotalcare Pharmacy April 2004 - March 2005
Brandon Regional Hospital March 2002 - April 2004
Z-Tel Communications February 2001 - March 2002
Skills
Healthcare, NextGen, EMR, Customer Service, Data Analysis, Microsoft Office, Healthcare Information..., Training, Software Documentation, Revenue Cycle, PeopleSoft, Healthcare Management, Leadership, EHR, Medicare, Practice Management, HIPAA, Medicaid, Microsoft Excel, Medical Billing, Health Insurance, Virtualization, IT Management, Troubleshooting, VLAN, IPSec, Revenue Cycle Management, eClinical Works, Artiva, EDI
Education
Darton College 2001 — 2002
Hillsborough Community College 2001 — 2002
Keller Williams Real Estate November 2013 - Present
MWR Marketing & Advertising 2002 - 2003
Fort Hood Sentinel/POA October 1999 - April 2001
Z -Tel Communications June 1999 - October 1999
Skills
Illustrator, Graphics, QuarkXPress, Desktop Publishing, Digital Illustration, Layout, Flyers, Image Editing, Brochures, Mac, Visual Communication, Posters, Newspaper Design, Illustration, Watercolor, Typography, Logo Design, Branding, National Association of..., First Time Home Buyers, Real Estate, Sales
Education
University of Arizona 1994 — 1997
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Cuesta College 1988 — 2002
Associate's degree, General Studies
vovidco LLC August 2015 - Present
Dialogic May 2013 - August 2015
SipStorm and other partners August 2012 - May 2013
SipStorm, Inc. / Proximiti 2004 - May 2013
ThruPoint 2010 - 2011
Ubiquity Software / Avaya 2006 - 2008
Z-Tel Communications 2003 - 2005
J'maca Software 1997 - 2003
Mediacentric / GoSolo / GoSolutions 1999 - 2000
I-Link Inc. 1999 - 2000
Skills
Cloud Computing, Integration, VoIP, SIP, SaaS, Software Development, Unified Communications, Telephony, IVR, Telecommunications, Mobile Devices, Start-ups, WebRTC, Mobile Applications, Unified Messaging, SS7, Media Servers, Softswitch, Video Conferencing, NGN, Freeswitch, OpenSIPS, Open Source Software, Web Development, Networking, Cisco Technologies, Strategic Partnerships
Education
Brigham Young University 1985 — 1989
Political Science & International Relations
Dixie State University 1981 — 1983
Computers & Business
Rockwell Automation March 2012 - Present
Moog Aircraft Group February 2012 - October 2012
General Dynamics January 2007 - January 2012
Publix January 2006 - December 2006
Shell Trading September 2005 - November 2005
Pilgrim Software September 2004 - May 2005
Z-Tel Communications October 2002 - July 2004
Siemens April 2002 - September 2002
CSC August 2001 - April 2002
A Better Solution, Inc. December 2000 - July 2001
Skills
ClearCase Base, CruiseControl, TeamCity, JIRA, Continuous Integration, Building Automation, ClearCase UCM, ClearCase Remote Client, ClearQuest, BuildForge, VMware, Jenkins, Perl, Configuration Management, Software Configuration..., SDLC, ClearCase, Process Improvement, Build Forge, Release Management, Unix, Shell Scripting, Software Development, Ant, Integration, Solaris, Testing, Oracle, UCM
Education
University of Houston 2012 — 2013
Masters Certification in Enterprise Configuration Management, Enterprise Configuration Management
National University 1996 — 1998
Bachelor of Science (B.S.), Information Technology
Globys Inc February 2012 - Present
Expeditors September 2005 - February 2012
Keane November 2004 - May 2005
Z-Tel Communications November 2000 - May 2004
Skills
User-centered Design, Agile, HTML/XML, Interaction Design, CSS, JavaScript, Rapid Prototyping, Product Development, Agile Methodologies, Axure, PHP, Wordpress, User Experience, Java, Web Applications, User Interface Design, Wireframes, XHTML, HTML, Wire Framing, User Interface, Information Architecture, Git, Web Design, Scrum, User Research, User Experience Design, Mobile Applications, Usability Testing, HTML 5, Creative Direction, jQuery, Information Design, Persona, User Scenarios, User Stories, Leadership, Team Leadership, Entrepreneurship, Software Design
Education
American Intercontinental University 2000 — 2002
Master of Information Technology, Technical Generalist/Management
Western Michigan University 1990 — 1994
Bachelor of Arts, Behavorial Analysis
inVentiv Health March 2014 - Present
inVentiv Health February 2013 - Present
PharmaNet/i3 Strategic Resourcing April 2012 - Present
Kforce Inc. 2004 - April 2012
Z-Tel Communications 1998 - 2004
US Army 1993 - 1998
Skills
Clinical Research, Outlook, Social Networking, Time Management, Strategic Planning, Microsoft Word, Staffing Services, Data Management, PowerPoint, Microsoft Excel, Microsoft Office, Therapeutic Areas, Clinical Operations, Onboarding, Temporary Placement, Technical Recruiting, Management, Applicant Tracking..., Sourcing, Recruiting, Talent Acquisition, PeopleSoft, Clinical Monitoring, Clinical Trials, Drug Development, CRO, Clinical Development
Education
Central Texas College
T.R. Robinson High School
UnitedHealth Group June 2015 - Present
Catalina Marketing June 2010 - June 2015
Z-Tel Communications 2001 - 2008
MCI/Worldcom August 1993 - August 2001
TeleCheck 1990 - 1992
Skills
VMware, Vendor Management, SQL, Call Center, Telecommunications, VoIP, Management, Software Documentation, Account Management, Process Improvement, Business Analysis, Leadership, Visio, SharePoint, Project Management, Cloud Computing, Call Centers, Integration, SaaS, Program Management, Troubleshooting, SDLC, Unix, Servers, Active Directory
Education
Cameron University
Bachelors, Business/Marketing
It Works! Global August 2011 - Present
CyberWize.com, Inc./LiveSmart 360 July 2006 - August 2011
ACN November 2004 - June 2006
Z-Tel Communications October 1999 - October 2004
Skills
Online Advertising, Document Drafting, Financial Services, Project Planning, Negotiation, Strategic Partnerships, Attorneys, HIPAA, Corporate Governance, Start-ups, Small Business, Team Building, Legal Writing, Litigation, Corporate Law, Entrepreneurship, Management, Strategy, Intellectual Property, Mergers & Acquisitions, Marketing, Leadership, Business, Regulatory Affairs, Contract Negotiation, Employment Law, Licensing, Human Resources, Commercial Litigation, Privacy Law, Policy, Joint Ventures, Mediation, Legal Research, Legal Assistance, Appeals, Administrative Law, Civil Litigation, Courts, Trademarks, Copyright Law, Legal Issues, Legal Compliance, Arbitration
Education
Indiana University Bloomington
BA, Psychology
Indiana University School of Law—Indianapolis
JD, Law
Washington High School
The Home Depot August 2013 - Present
McKesson November 2008 - July 2013
McKesson March 2008 - November 2008
VCG Software 2006 - 2008
VCG 2006 - 2007
Z-Tel Communications April 2000 - September 2005
Skills
Software Engineering, Computer Science, Mathematics, SQL, T-SQL, JavaScript, SDLC, Visual Studio, Ant, Object Oriented Design, SSRS, JUnit, Software Project..., ADO.NET, JBoss Application Server, Eclipse, SSIS, PL/SQL, WPF, UML, OOAD, Application Architecture, Subversion, Testing, Unix, Design Patterns, Java Enterprise Edition, Software Design, IIS, Spring, ASP.NET MVC, OOP, Tomcat, Database Design, jQuery, AJAX, Databases, Agile Project Management, JSP, Requirements Analysis, Git, EJB, Crystal Reports, Visual Basic, ASP, MVC, Weblogic
Education
Georgia Southwestern State University 1995 — 1996
MS, Computer Science
Georgia Southwestern State University 1989 — 1994
Double BS, Computer Science & Mathematics
Practicos Development LLC February 2006 - Present
Rovema Global Packaging Group, LLC November 2007 - September 2010
Internap January 2003 - June 2006
Cox Communications January 2001 - April 2003
Z-Tel Communications February 1999 - January 2001
Booz Allen and Hamilton February 1998 - April 1999
AT&T Solutions October 1996 - February 1998
JPMorgan Chase June 1992 - June 1995
Greek Army May 1988 - May 1990
Skills
Business Strategy, Finance, Mergers & Acquisitions, Business Development, Management, E-commerce, Leadership, Outsourcing, International Business, Restructuring, Marketing Strategy, Strategic Planning, Corporate Finance, Sales, Entrepreneurship
Education
Columbia University - School of International and Public Affairs 1995 — 1996
Master in Int'l Affairs, Int'l Finance and Business
Baruch College, City University of New York (CUNY) 1991 — 1994
B.B.A. Summa Cum Laude, Business and Finance
Ford Motor Company April 2004 - Present
Z-Tel Communications 2002 - 2003
Cap Gemini Ernst & Young January 1995 - October 2002
Ernst & Young 1995 - 2002
Ernst & Young Consulting LLC 1995 - 2002
Skills
SDLC, Business Analysis, Program Management, Process Improvement, Requirements Analysis, Business Process..., Enterprise Architecture, Management Consulting, Business Process, Business Process..., IT Strategy, PMO, Cross-functional Team..., Automotive, Project Management
Education
University of Michigan-Dearborn 1991 — 1994
Bachelor of Science (BS), Computer and Information Sciences, General
Henry Ford Community College 1989 — 1991
Google March 2014 - Present
Fashion Tech Startup (stealth mode) June 2012 - Present
Capgemini August 2007 - May 2012
AT&T (formerly BellSouth) February 2005 - July 2007
Z-Tel Communications March 1998 - February 2005
Flexmedia 1998 - 1999
Cadix 1997 - 1998
Skills
Telecommunications, IT Strategy, Leadership, SDLC, Change Management, Business Development, Business Analysis, Requirements Analysis, Agile Methodologies, Business Intelligence, Software Project..., Enterprise Architecture, Program Management, Unix, Strategy, Integration, SaaS, Product Management, Cloud Computing, Business Process, Business Process..., Business Transformation, CRM, Cross-functional Team..., Enterprise Software, IT Management, Management Consulting, Outsourcing, Project Portfolio..., Software Development, Solution Architecture, Vendor Management, Consulting
Education
University of Pennsylvania - The Wharton School 2011 — 2013
MBA, General Management
Georgia Institute of Technology 1993 — 1997
Computer Science
CallingPost Communications, Inc. November 2012 - Present
COMPUTER ALLI, INC. August 2011 - November 2012
Horizon Software International, LLC. April 2003 - August 2011
Z-Tel Communications November 1998 - April 2003
Andersen Consulting September 1996 - January 1998
Skills
WCF, TFS, C#, .NET, Microsoft SQL Server, VB.NET, Visual Studio, T-SQL, LINQ, Scrum, Software Development, ASP.NET AJAX, ASP.NET MVC, jQuery, Silverlight, SQL, Agile Methodologies, MVC, Entity Framework, NUnit, MVVM, CSS, SOA, SQL Server, Mobile, MSBuild, NAnt, Salesforce.com, Oracle SQL, Dependency Injection, Ninject, Enterprise Architecture, Mock, Unity, FileNet, EDI, jQuery UI, jQuery Mobile, Bing Maps, JSON, Telerik, Subversion, Angular, asp.net Web API, Git, Github, Kendo, PhoneGap
Education
University of Georgia - Terry College of Business 1992 — 1996
Bachelor of Business Administration, Management of Information Systems
MTN Satellite Communications June 2005 - Present
Z-Tel Communications March 2003 - May 2005
MetroRED September 2002 - February 2003
Global Crossing March 2000 - March 2002
LMi.Net March 1995 - February 2000
Skills
Routing & Switching, Routing Protocols, BGP, OSPF, IS-IS, Ethernet, IP Multicast, Wireless Networking, IP over RF Networking, Cisco Technologies, WAN, IP, Routing, Network Engineering, Switches, VoIP, QoS, VPN, Network Design, Wireless, Firewalls, TCP/IP
Education
Pontifícia Universidade Católica do Rio de Janeiro
BS, Metallurgical Engineering
CenturyLink November 2006 - Present
United States Telecom Assoc February 2005 - October 2006
Wilmer Cutler Pickering Hale and Dorr LLP August 2004 - January 2005
Z-Tel Communications June 2002 - July 2004
Federal Communications Commission October 1997 - July 2000
Federal Communications Commission June 1994 - September 1997
Reboul, MacMurray, Hewitt, Maynard & Kristol October 1990 - June 1994
Education
University of Pennsylvania - The Wharton School (CA) 2000 — 2002
MBA
University of Virginia School of Law 1987 — 1990
JD
University of Virginia 1981 — 1985
BA
Paint Branch High School
Lancope July 2014 - Present
McKesson Provider Technologies July 2011 - July 2014
McKesson Provider Technologies July 2009 - March 2011
McKesson Provider Technologies May 2006 - July 2009
McKesson Provider Technologies July 2004 - May 2006
Z-Tel Communications November 2000 - July 2004
Lotus Development Corp. 1989 - 1999
Skills
Certified Scrum Master..., Scrum, Agile, Healthcare, Strategic Planning, Team Leadership, Software Development, Technical Management, Team Building, Process Improvement, Executive Management, Project Planning, Agile Methodologies, Software Project..., Strategy, Requirements Analysis, Java Enterprise Edition, SDLC, Management, Integration, Leadership, Technology Management, Quality Assurance, Project Management, Product Development, Business Process, SaaS, Enterprise Software, Program Management, Business Intelligence, Telecommunications, Cross-functional Team..., Vendor Management, Agile Project Management, Product Management, Cloud Computing, Enterprise Architecture, Business Analysis
Education
Georgia State University 2001 — 2003
MBA
Georgia Institute of Technology 1986 — 1992
BS ICS, Computer Science Co-op program
Hoveround Corporation August 2015 - Present
MedOp Health, Inc July 2013 - August 2015
Genesis Direct March 2011 - July 2013
Genesis Direct September 2005 - March 2011
Publix Super Markets February 2005 - September 2005
Almased USA April 2001 - February 2005
Z-Tel Communications June 1999 - April 2001
CrossComm Corporation August 1993 - June 1999
Skills
Direct Marketing, Direct Mail, Digital Marketing, Digital Strategy, Interactive Marketing, Marketing Communications, Email Marketing, Creative Direction, Marketing Strategy, PURLs, Integrated Marketing, Marketing, Brand Development, Brand Management, CRM, Strategy, Market Research, Multi-channel Marketing
Education
Syracuse University 1988 — 1992
Bachelor of Fine Arts (BFA)
Cox Communications June 2013 - Present
Cox Communications September 2006 - June 2013
Cox Communications July 2002 - September 2006
BellSouth Telecommunications February 2001 - July 2002
Z-Tel Communications May 2000 - February 2001
BellSouth Telecommunications July 1999 - May 2000
Cox Communications July 1996 - July 1999
Dyna Micro Inc. October 1994 - July 1996
Computer Trends March 1994 - September 1994
Skills
Project Management, System Deployment, Quality Assurance, Management, Billing Systems, Vendor Management, Business Analysis, Visio, Process Improvement, SDLC, Requirements Analysis, SharePoint, Software Development, Program Management, Data Center, Cross-functional Team..., Integration, Call Centers, Telecommunications
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
MBA, IT
Wofford College 1989 — 1993
BA, Business Economics
Atmore Community Hospital July 2012 - Present
Atmore Family Medicine March 2007 - June 2012
Atmore Family Medicine March 2007 - June 2012
Congregational Pastor September 2000 - May 2012
Z-Tel Communications August 1998 - February 2007
Trinsic Communications September 1995 - February 2007
Gospel Light Christian School August 1997 - June 2004
Touch 1 Communications May 1997 - June 1998
Touch 1 Communications January 1995 - June 1998
Atmore Christian School July 1986 - June 1995
Skills
Microsoft..., Organizing, Scheduling, Supervisory Skills, Budgets, Training, Team Building, Outlook, Process Improvement, Customer Service, Contract Negotiation, Microsoft Office, Team Leadership, Microsoft Excel, Microsoft Word, Management, Process Scheduler, Healthcare, Time Management, Program Management, Leadership, Social Media
Education
Walden University 2005 — 2007
Bachelor of Science, Business Administration
Bethany Bible College and Seminary 1985 — 1987
B.R.E, Religious Education
Free Will Baptist Bible College 1977 — 1980
Christian Education
Worldpay August 2014 - Present
Pull-A-Part March 2012 - August 2014
Definition 6 January 2010 - May 2012
Definition6 November 2004 - May 2010
Z-Tel Communications March 2003 - November 2004
Sprint November 1996 - March 2003
Skills
HTML + CSS, HTML5, Sitecore, Umbraco, JavaScript, ASP.NET, SharePoint, Strategic Consulting, Software Consulting, Inside Sales, Business Process..., Project Planning, Agile Project Management, Scrum, Unified Process, Architecture, Information Architecture, Enterprise Architecture, Application Architecture, Team Leadership, Offshore Management, HTML, Microsoft SQL Server, Business Intelligence, Software Development, Software Project..., HTML 5, Program Management, Agile Methodologies, Mobile Applications, SDLC, E-commerce, Architectures, Management, Strategy, Leadership, Enterprise Software, Consulting, Web Development, Integration, Account Management, Web Applications, .NET, Cloud Computing, Sales, Project Management, SaaS, CRM, Networking, Analytics
Education
University of Iowa - Henry B. Tippie College of Business 1995 — 1997
Bachelor of Business Administration
The University of Georgia 1993 — 1995
Bachelor of Business Administration (B.B.A.)
Quintiles March 2013 - Present
Genuine Parts Company July 2011 - March 2013
J Emory Campbell, Inc. 2013 - 2013
CMSWire.com April 2007 - March 2012
Genuine Parts Company July 2010 - July 2011
MFG.com February 2010 - July 2010
Macquarium Intelligent Communications June 2007 - January 2010
Northrop Grumman - CDC September 2004 - June 2007
Z-Tel Communications February 2003 - August 2004
Z-Tel Communictaions 2002 - 2004
Skills
Application Development, Content Management, Public Speaking, Writing, Editing, Technical Design, Website Development, Architecture, HTML, XML, Technical Writing, JavaScript, CSS, Visio, Software Development, Web Development, Web Content Management, Java, SQL, MySQL, JSP, Perl, PHP, Technical Project..., Tomcat, Integration, Unix, Linux, Web Applications, Oracle, AJAX, Requirements Analysis
Education
Auburn University 1995 — 2000
BS
Pine Tree High School 1991 — 1995
Tough Knockouts March 2011 - Present
Ad Partners, Inc. June 2013 - June 2014
Roger West Creative April 2011 - March 2012
Ad Partners, Inc. January 2008 - April 2011
Ad Partners, Inc. March 2005 - December 2007
Z-Tel Communications October 2004 - February 2005
Market Street Mortgage February 2003 - June 2004
Carrabba's Italian Grill 1998 - 2002
Skills
Project Management, Strategic Planning, Competitive Analysis, Advertising, Fiscal Policy, Social Media Marketing, New Business Development, Integrated Marketing, Lead Generation, Marketing, Strategy, Social Media, Email Marketing, Management, Facebook, Online Marketing, Sales, Account Management, Public Relations, E-commerce
Education
University of South Florida 1998 — 2002
B.A.
Telepath Networks 2005 - Present
Lou Frey Institute of Politics & Government at the University of Central Florida 2004 - Present
Marcia Bexley 1994 - Present
UCT Defense 2001 - 2009
Z-Tel Communications 1999 - 2001
IMM/IDCC 1987 - 1993
Skills
Fundraising, Strategic Planning, Policy, Non-profits, Public Speaking, Public Relations, Government, Program Management, Leadership Development, Project Management, Nonprofits, Management, Organizational..., Team Building, Change Management, Corporate Communications, Proposal Writing, Event Planning, Event Management, Leadership, Strategic Communications, Community Outreach, Social Media, Training, Editing
Education
Cabrini College 1990 — 1998
BA, Organizational Management
REAN Cloud September 2014 - Present
Amdocs Consulting Division August 2006 - April 2011
Cramer Systems 2006 - 2007
Trinsic Communications September 2004 - February 2006
Z-Tel Communications August 1998 - September 2004
The Home Depot January 1997 - August 1998
Motorola Cellular Infrastructure Group 1993 - 1996
Skills
Telecommunications, Telephony, Integration, Product Management, Wireless, Software Development, Data Center, Open Source Software, Provisioning, VoIP, Program Management, Project Management, Start-ups, Professional Services, Enterprise Software, Network Design, Cisco Technologies, SOA, Management, Unix, Solution Architecture, Requirements Gathering, Mobile Devices, Networking, Architecture, Process Improvement, Testing, Pre-sales, Cloud Computing, Software Project..., Vendor Management, Agile Project Management, SaaS, Consulting, IT Strategy, Enterprise Architecture, Agile Methodologies, Requirements Analysis, IP, Leadership, SDLC
Education
Georgia Institute of Technology 1993 — 1995
M.S., Information Design and Technology
Carnegie Mellon University 1988 — 1992
B.A., Professional Writing
New Orleans Center for the Creative Arts (NOCCA) 1986 — 1988
Writing
Angel Investor Management Group (AIM Group) October 2011 - Present
Auburn University August 2007 - Present
Corman Foundation December 1992 - Present
Campus Crusade for Christ 1981 - 2010
Prime Oppenheimer 2007 - 2008
Z-Tel Communications 2000 - 2003
Touch 1 May 1989 - April 2000
Southland Communications September 1970 - May 1989
Skills
Angel Investing, Non-profit..., Teaching, Entrepreneurship, Start-ups, Leadership, Finance, Strategic Planning, Public Speaking, Investments, Leadership Development
Education
The University of Texas at Austin 1975 — 1977
MBA, Masters in Business Administration
Auburn University 1971 — 1974
BSBA, Finance
Apollo Heating, Cooling and Plumbing October 2002 - Present
Z-Tel Communications August 1998 - September 2002
Skills
Business Strategy, New Business Development, Sales Operations, Sales, HVAC, Small Business, Team Building, Marketing Strategy, Marketing, Sales Management, Residential Homes, Customer Service, Heating, Training, Leadership, Strategic Planning, Entrepreneurship, Energy Conservation, Time Management, Plumbing, Policy, Management, Indoor Air Quality, Contractors, Construction, Cooling Water, Contract Negotiation, Project Planning, Negotiation, Insurance, Start-ups, Budgets, Account Management, Microsoft Word, Business Development, Selling, Energy, Outside Sales, Energy Efficiency, Operations Management, Business Planning, Microsoft Office, Strategy, Air Conditioning
Education
Boston University 1993 — 1995
EMP
Mount St. Joseph University
Helios (formerly Progressive Medical & PMSI) February 2015 - Present
GMS Florida West Coast, Inc. August 2014 - January 2015
Wayne S. Blocker., M.D. May 2002 - July 2014
Z-Tel Communications December 1999 - May 2002
Westaff October 1995 - December 1999
Skills
HIPAA, Customer Service, Telephone Skills, Healthcare, CPT, ICD-9, Medical Records, Medical Billing, Medisoft, Microsoft Office, Data Entry, Claims Management, Interviews, Insurance, Medical Terminology, Appointment Scheduling, Hospitals, Medical Transcription, Management, Medical Coding, Outlook, Multi-line Phone, Fax, Administrative..., Medicare, Health Insurance, Medicaid, obstetrics/gynecology, Authorization, Benefits Administration, Telecommunications, Customer Satisfaction, Customer Retention, Medical/Surgical, Urodynamics, Practice Management, EMR, Hiring, Vital Signs, Microsoft Office 2007, Office Equipment, Office Management, Receptionist Duties, Front Office, Spreadsheets, Confidentiality, Clerical Skills, CAQH, PECOS, Administrative...
Education
University of South Florida 2014 — 2017
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Hillsborough Community College 2010 — 2014
Associate of Arts (AA), Medical, 3.5
Northern Indiana Public Service Company June 2015 - Present
NiSource June 2010 - Present
Barnes & Thornburg LLP 2001 - 2010
Z-Tel Communications May 2000 - September 2001
Indiana Utility Regulatory Commission 1983 - 2000
Skills
Corporate Law, Corporate Governance, Legal Writing, Administrative Law, Legal Research, Civil Litigation, Mediation, Energy, Contract Negotiation, Commercial Litigation, Energy Policy, Renewable Energy
Education
Indiana University Robert H. McKinney School of Law
Doctor of Law (JD)
Indiana University-Purdue University at Indianapolis
Master of Business Administration (MBA)
Indiana University-Purdue University at Indianapolis
Bachelor's degree, Economics
AT&T October 2010 - Present
FEMA June 2009 - January 2012
InComm April 2010 - September 2010
Unisys November 2004 - March 2009
Z-Tel Communications October 2002 - October 2004
InterCall December 1999 - September 2002
Oracle Corp November 1996 - December 1999
EDS 1995 - 1996
Skills
Vendor Management, Program Management, Bid Preparation, Enterprise Architecture, Project Management, Business Intelligence, Integration, PMP, Strategy, Telecommunications, Enterprise Software, IT Strategy, Process Improvement, Cloud Computing, Outsourcing, CRM, Software Development, Data Center, Oracle, SDLC, Management, Pre-sales, Business Strategy, Consulting, Business Analysis, Solution Architecture, Management Consulting, Requirements Gathering, Testing
Education
Project Management Institute 2010 — 2019
PMP, Project Management
Project Management Preparatory Academy 2010 — 2010
Certificate, PMP Accelerated Boot Camp
University of Bombay
MS, Statistics
University of Bombay
Diploma, Finance Management
University of Mumbai
Statistics
Salesforce July 2015 - Present
RiverMeadow Software October 2014 - June 2015
Puppet Labs, Inc. May 2014 - October 2014
BMC Software January 2012 - May 2014
BMC Software November 2007 - March 2012
EDS November 2004 - November 2007
Metronome Technology Group June 2006 - July 2007
EDS July 2001 - November 2004
Z-Tel Communications February 2001 - May 2001
US Air Force April 1997 - April 2001
Skills
IT Service Management, Cloud Computing, Private Cloud, Hybrid Cloud, Cloud Computing IaaS, Cloud Marketing, System Administration, Standards Compliance, Enterprise Architecture, Business Analysis, IT Infrastructure..., Business Process..., IT Strategy, Data center automation, BMC BladeLogic, BMC Server Automation, BMC Network Automation, BMC Cloud Lifecycle..., BMC Atrium Orchestrator, Security Clearance, Computer Security, Project Management, Program Management, Consulting, IT Management, Center of Excellence, Standardization, Data Center, Solaris, HP-UX, ITIL, AIX, Unix, Architecture, Infrastructure, High Availability, Enterprise Software, SaaS, Architectures, Pre-sales, Virtualization, Professional Services, Integration, Solution Architecture, Management, Leadership, Disaster Recovery
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2010
MBA
University of Phoenix 2006 — 2008
Bachelor of Business Administration (B.B.A.)
Pharr Consulting, LLC April 2004 - Present
Z-Tel Communications January 1998 - January 2004
Premiere Global Services March 1992 - September 1997
Melita International 1990 - 1992
Voice Computer Technologies 1984 - 1989
Skills
Business, Telecommunications, Software Development, Technical Leadership, VoIP, SaaS, Start-ups, Business Development, Project Management, Architecture, Cloud Computing, Product Development, Leadership, Mergers & Acquisitions, Cross-functional Team..., Mobile Devices, Networking, Management Consulting, Management, Telephony, Integration, Entrepreneurship, Competitive Analysis, Enterprise Software, Wireless, Program Management, Consulting, Product Management, Strategic Partnerships, CRM, System Architecture, IT Strategy, Unix, Strategy
Education
Georgia Institute of Technology 1977 — 1983
BChE, Engineering, Information Systems
Matrix Business Technologies June 2007 - Present
Americatel 2009 - 2010
Trinsic Communications February 2004 - August 2008
Z-Tel Communications August 2000 - February 2004
Education
Athens State University 2008 — 2010
B.S., HR Management
Jefferson Davis Community College 2006 — 2008
A.A., Business
Alabama Southern Community College 1999 — 2000
Jabil December 2014 - Present
Nielsen October 2004 - May 2013
Z-Tel Communications January 2004 - October 2004
Verizon Data Services February 1985 - October 2003
Skills
Microsoft Office, HP Quality Center, Software Documentation, Quality Assurance, SDLC, User Acceptance Testing, SQL, Analysis, Test Cases, Management, Business Requirements, Waterfall, Systems Analysis, Mainframe, Visio, Strategic Planning, Quality Center, Project Management, Software Quality..., Agile Methodologies, Regression Testing
Education
Florida State University 1980 — 1984
Bachelor of Science, Management Information Systems, Business Administration, Management and Operations
Florida State University - College of Business
M*Modal July 2007 - Present
Intellisync / Nokia October 2005 - March 2007
SITA November 2004 - October 2005
Z-Tel Communications April 1998 - September 2004
Synchrologic 1996 - 1998
Microbilt 1995 - 1996
Skills
Quality Assurance, Configuration Management, Defect Tracking, Agile Methodologies, Testing, Test Planning, SDLC, Manual Testing, Management, Test Automation, Quality Center, QTP, Software Development, Unix, Integration, Test Strategy
Education
The University of Georgia
Bachelor of Science (BS), Computer Science
Accenture May 2006 - Present
Accenture May 2006 - August 2011
Trinsic Communications, Inc. November 1998 - May 2006
Trinsic, Inc 2003 - 2006
Z-Tel Communications/Trinsic 1998 - 2006
Z-Tel Communications 1998 - 2005
Z-Tel Communictaions 1998 - 2005
Skills
Cloud Computing, Data Center, Enterprise Architecture, Disaster Recovery, IT Strategy, Solution Architecture, Solaris, Vendor Management, Enterprise Software, Program Management, Servers, Management, Integration, Solution Selling, Professional Services, Business Intelligence
Education
Georgia Institute of Technology 1990 — 1996
De Wafelbakkers, LLC January 2008 - Present
Stephens Inc. 2003 - 2007
Z-Tel Communications 1999 - 2003
Stephens Inc. 1987 - 1999
Education
University of Virginia - Darden Graduate School of Business Administration 1985 — 1987
MBA
University of Arkansas 1978 — 1983
Greenway Health June 2004 - Present
Z-Tel Communications February 2002 - June 2004
Intermedia Communications, Inc. 1999 - 2002
Skills
SaaS, Sales Compensation, Process Improvement, Salesforce.com, Account Management, CRM, Sales Operations, Cross-functional Team..., Sales Process, Solution Selling, Deferred Compensation
Education
Saint Leo University
Catalina Marketing January 2013 - Present
QP Group Americas - Parsippany, NJ -- Client: InterContinental Hotels Group August 2008 - December 2012
Winn Dixie Stores January 2008 - August 2008
QP Group Americas - Parsippany, NJ-- Client: Amgen/Kaiser Permanente August 2005 - October 2007
Z-Tel Communications February 2003 - August 2004
Intermedia Communications December 1996 - June 2002
Skills
Data Analysis, Strategic Sourcing, Supply Management, Customer Retention, Database Admin, Process Improvement, Management, Program Management, Contract Management, Budgets, Operations Management, Sourcing, Business Development
Education
University of South Florida 1995 — 1997
Georgia Perimeter College October 1999 - Present
Z-Tel Communications April 1999 - October 1999
Dekalb College 1996 - March 1999
Auburn University 1990 - 1991
Skills
VMware ESX, Linux, Administration, DNS, DHCP, Apache, System Administration, VMware, MySQL, Virtualization, PHP, Bash, C, Unix, HTML, Red Hat Linux, SAN, Clariion, Microsoft Exchange, powershell, Servers, Windows 7, XP, Powershell, RHEL, Windows, Perl, Operating Systems, Solaris, Active Directory, Troubleshooting, Windows XP, Windows Server, TCP/IP, Computer Hardware, Disaster Recovery, Security, Network Security, Databases, Technical Support, Network Administration, Infrastructure, Data Center, Software Installation, IT Operations
Education
Dekalb Community College 1993 — 1995
AS, Computer Science
Auburn University 1989 — 1991
HealthPlan Services January 2013 - Present
SAIC December 2009 - January 2013
EMA/SAIC June 2009 - December 2009
Pinellas County IT January 2001 - June 2009
UNITED STATES CENTRAL COMMAND 1998 - 2003
Z-Tel Communications 2000 - 2001
Booz Allen Hamilton 1997 - 2000
US Special Operations Command 1996 - 2000
University of South Florida - Bayboro 1996 - 1997
Skills
CISSP, Information Security..., Firewalls, CISM, Physical Security, Risk Management, Compliance, Network Auditing, SCP, Vulnerability Assessment, Information Assurance, Network Security, Security, Risk Mitigation, Disaster Recovery, VPN, Network Monitoring Tools, IDS, IPS, Incident Response, Business Continuity, Security Audits, Nessus, FISMA, System Administration, Information Security, IT Audit, DoD, NIST, Information Technology, Computer Security, Servers, Vulnerability Management, CISA, Security+, Penetration Testing, ISO 27001, Intrusion Detection, Computer Forensics, PCI DSS, Vulnerability Scanning, DIACAP, Information Security..., Security Awareness, CEH, CRISC, Snort, Governance, ArcSight, McAfee
Education
University of South Florida - College of Business Administration 1994 — 1998
BS, Information Management
SANS IDS Class
St. Anns
St. Pete College
AA & AS
beamSmart, Inc. February 2014 - Present
SkyVibe Networks, LLC August 2008 - Present
Indigo Liquid Company 2015 - 2015
Keywest Technology, Inc September 2011 - July 2013
Alternate Networks, LLC October 2008 - December 2010
Airplay America, LLC October 2007 - May 2008
Airplay America, LLC August 2006 - May 2008
Airplay America, LLC March 2004 - April 2008
Z-Tel Communications 1996 - 2003
Eagle Telephonics 1985 - 1995
Skills
New Business Development, Strategic Partnerships, Start-ups, Business Development, Digital Signage, Marketing Strategy, Sales Management, Digital Media, SaaS, Mobile Devices, Project Management, Account Management, Strategic Planning, B2B, Product Development, Sales, Direct Sales, Mobile Marketing, Marketing, Telecommunications, Management, Channel Partners, Team Building, Sales Operations, Entrepreneurship, CRM, Business Planning, Executive Management, Leadership, Contract Negotiation, Program Management, Training
Education
Suffolk County Community College 1980 — 1982
Associates, Business Administration
Homemaker March 2001 - Present
Z-Tel Communications 1999 - 2001
Andersen Consulting 1996 - 1999
Education
Georgia Institute of Technology
BS, Civil Engineering
SSL SPACE SYSTEMS January 2009 - Present
Z-Tel Communications January 2007 - January 2009
Northrop Grumman Corporation January 2005 - January 2007
Celeritek Inc January 1992 - January 1995
WESTERN MICROWAVE January 1990 - January 1992
Harris Corp Farinon Div January 1988 - January 1990
TRW \ FEI MICROWAVE January 1983 - January 1988
Skills
Press Releases, Social Networking, Editing, Social Media, Customer Service, Program Management, Blogging, Proposal Writing, Facebook, Project Coordination, Marketing Communications, RF, Software Installation, Calibration, Troubleshooting, Analog, Engineering
Education
Fremont Vocational School
University of Sai Gon
Bachelor of Science, Agriculture
Mission College
General Dynamics Information Technology (GDIT) February 2015 - Present
KGS (Kforce Government Solutions) July 2013 - February 2015
ManTech International May 2012 - June 2013
FedTechServices, INC. November 2010 - May 2012
FedTechServices, INC. January 2010 - May 2012
FedTechServices December 2008 - May 2012
FedTechServices, INC. December 2008 - May 2012
Lockheed Martin Information Technology April 2007 - December 2008
Gulf Coast Spas 2005 - 2007
Z-Tel Communications 2003 - 2005
Skills
Active Top Secret...
Education
University of Phoenix 2005 — 2007
MBA, Technology Management
Wayland Baptist University 1995 — 1996
BS, Corporate Training and Development
Community College of the Air Force 1986 — 1991
AS, Aircraft Avionics
PMSI April 2008 - Present
PMSI May 2006 - April 2008
PMSI August 2004 - April 2006
PMSI May 2004 - August 2004
Z-Tel Communications March 2003 - May 2004
Intermedia Communications, Inc. 1997 - 2003
Skills
Process Improvement
Education
Florida State University - College of Business 1987 — 1993
Bachelor of Science
Okaloosa Walton Junior College 1985 — 1986
ADP July 2012 - Present
Acclaris March 2011 - July 2012
Ceridian July 2004 - March 2011
Z-Tel Communications March 2004 - June 2004
HSN November 2003 - February 2004
Fidelity Investments December 2000 - September 2003
Ceridian November 1996 - November 2000
Skills
Certified Project..., Business Analysis, Visio, Project Management, Requirements Gathering, SDLC, MS Project, Business Process..., Change Management, Agile Methodologies, Call Center, Requirements Analysis, Outsourcing
Education
University of Illinois at Chicago 2002 — 2004
MBA, Marketing and Management Information Systems
University of Illinois at Urbana-Champaign 1987 — 2002
BS, Political Science
Vykin Corporation September 2014 - December 2014
L-3 STRATIS January 2013 - March 2014
L-3 STRATIS April 2012 - January 2013
General Dynamics Information Technology June 2011 - April 2012
General Dynamics Information Technology October 2008 - June 2011
Smartronix September 2007 - October 2008
General Dynamics Information Technology January 2005 - June 2007
Z-Tel Communications November 2001 - October 2004
Skills
Security+, Data Center, Security, Information Assurance, Systems Engineering, Solaris, System Administration, Network Security, CISSP, Security Clearance, DoD, Computer Security, Enterprise Architecture, VMware, System Deployment, Virtualization, Switches, Microsoft Exchange, Network Architecture, Network Administration, Integration, Information Security, Active Directory, Cisco Technologies, Troubleshooting, TCP/IP, Program Management, Military, Configuration Management, Requirements Analysis, SharePoint, Disaster Recovery, Servers, Network Engineering, Microsoft Certified..., ITIL, Process Improvement, Firewalls, Cloud Computing, Computer Hardware, System Architecture, Windows Server, DNS, VMware ESX, SQL, Visio, Microsoft Certified..., Microsoft Certified..., CompTIA Security+
Education
Saint Leo University 1999 — 2000
Bachelor's Degree, Computer and Information Sciences, General
Saint Leo University
Bachelor's Degree, Business Administration and Management, General
Community College of the Air Force
Associate's Degree, Educational/Instructional Technology
Community College of the Air Force
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
Proximiti Mobility August 2008 - Present
SipStorm October 2005 - Present
Trinsic Communications July 2003 - October 2005
Z-Tel Communications October 1999 - July 2003
NETechnics, Inc September 1984 - October 1999
Bank of America August 1979 - September 1984
Skills
VoIP, Telecommunications, Program Management, Strategic Planning, Project Management, Business Analysis, Change Management, Capacity Planning, Vendor Management, Troubleshooting, Network Design, SIP, Budgets, SharePoint, Computer Network..., Wireless, Cisco Technologies, Networking, Business Process..., Consulting, Start-ups, IT Strategy, Integration, Enterprise Architecture
Education
The University of Texas at Austin 1987 — 1989
MA, American Civilization
University of Florida 1976 — 1979
BS, Business Administration, Computer Sciences
Clark Atlanta University October 2014 - Present
Clark Atlanta University November 2011 - September 2014
Clark Atlanta University March 2011 - November 2011
International Aviation Consultants June 2008 - March 2011
Matrix Business Technologies June 2007 - May 2008
Trinsic Communications, Inc. November 2004 - June 2007
Z-Tel Communications March 2000 - November 2004
Z-Tel Communications October 1998 - March 2000
Skills
Microsoft Office, XP, SQL, XML, JBoss, Test Director, Cygwin, Access, Troubleshooting, Unix, Customer Relations, Word, Excel, Problem Solving, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Leadership, JBoss Application Server, Public Speaking, Training, Analysis, Windows XP, Technical Support, Management, Testing, Call Centers, Higher Education, Program Management, Quality Center, Quality Assurance
Education
University of South Florida 1996 — 2003
B.A., Communication
Kronos August 2007 - Present
Google March 2015 - March 2015
Solution Builders 2001 - 2007
Z-Tel Communications July 1999 - July 2001
MCI Worldcom 1997 - 1999
Skills
Business Intelligence, Data Warehousing, Databases, ETL, Microsoft SQL Server, SSIS, Database Design, Analytics, SSRS, SQL, T-SQL, Business Objects, PL/SQL, Teradata, Cognos, SQL Server, SSAS, SharePoint, Microstrategy, R, SAS, Predictive Analytics, Marketing Analytics, Oracle SQL, SPSS, Data Mining, Data Visualization, Talend, Weka
Education
Northwestern University 2012 — 2015
Master’s Degree, Predictive Analytics, 4.0
Georgia State University 1999 — 2003
Master of Business Administration (M.B.A.), Computer Information Systems
Florida State University 1993 — 1997
Bachelor's degree, Multinational Business/Marketing
Golub Capital April 2014 - Present
Golub Capital June 2010 - Present
Deerfield Capital Management LLC August 2005 - May 2010
Archipelago August 2004 - August 2005
Z-Tel Communications January 2000 - July 2004
PricewaterhouseCoopers October 1997 - January 2000
John Gerlach & Company June 1995 - October 1997
Education
Ohio University 1991 — 1995
1995, Accounting and Pre-Law
Infinium November 2011 - Present
NexGen Pak Non-Profit, Inc. January 2014 - January 2015
KPMG May 2011 - October 2011
Manheim August 2009 - April 2011
The Coca-Cola Company 2008 - 2009
Mohawk Industries 2006 - 2008
Publix Super Markets, Inc. 2004 - 2007
Z-Tel Communications 1998 - 2004
Education
Emory University 2010 — 2011
Master's of Business Administration, General Management
St. Cloud State University 1994 — 1998
Bachelor's of Science, Management Information Systems
Healthesystems February 2013 - Present
Healthesystems 2014 - 2015
Vitera Healthcare (Formerly Sage Healthcare, Emdeon Practice Services, WebMD) July 2011 - August 2012
Sage Healthcare (Formerly Emdeon Practice Services, WebMD) February 2011 - July 2011
Sage Healthcare (Formerly Emdeon Practice Services, WebMD) December 2005 - February 2011
PMSI July 2003 - December 2005
PMSI July 2002 - June 2003
Z-Tel Communications March 2002 - July 2002
Intermedia Communications, Inc. October 2000 - October 2001
Intermedia Communications, Inc. July 1999 - October 2000
Skills
Business Analysis, Vendor Management, Visio, SharePoint, Integration, Process Improvement, Microsoft SQL Server, SDLC, Software Development, Business Process, Crystal Reports, Databases, ERP, Healthcare Information..., HIPAA, SQL, Oracle, Software Project..., Salesforce.com, Business Intelligence
Education
University of Maryland Baltimore County 1987 — 1991
BS, Computer Science
AT&T Mobility January 2013 - Present
AT&T Mobility December 2009 - January 2013
AT&T November 1999 - December 2009
Z-Tel Communications March 1998 - November 1999
International Network Services (INS) June 1996 - March 1998
Skills
CCNP, CCDP, CCVP, Telecommunications, MPLS, Unified Communications, Network Design, IP, Network Architecture, Wireless, Cisco Technologies, Switches, WAN, Network Engineering, VoIP
Education
Purdue University 1984 — 1987
Bachelor Of Science in Electrical Engineering, Electrical Engineering
Frit Car, Inc. June 2007 - Present
Knud Nielsen Company, Inc. January 2006 - June 2007
Knud Nielsen Company, Inc. September 2003 - June 2007
Z-Tel Communications August 2000 - September 2003
Skills
Employee Relations, Organizational..., Human Resources, New Hire Orientations, HR Policies, Workers' Compensation..., Benefits Administration, Employee Benefits, Purchasing, Customer Service, Onboarding, Employee Training, Safety, Payroll, FMLA, Compliance, Compensation & Benefit, Leadership Development, Screening
Education
Troy University Dothan 2014 — 2016
Human Resource Management
Jefferson Davis Community College 1998 — 2000
Computer Science
n/a - between jobs - who wants me? Application DeveloperM-Tech Systems2005 - 2006
First Capital Bank March 2005 - June 2005
InterVarsity Christian Fellowship/USA April 2004 - December 2004
Z-Tel Communications September 2002 - December 2002
Digital Insight June 1998 - September 2002
Universal Business Solutions August 1997 - June 1998
Education
The University of Georgia 1993 — 1997
Bachelor of Science (B.S.), Computer Science
MLT Vacations August 2008 - Present
Z-Tel Communications 1996 - 2006
Skills
Account Management, Sales, Marketing, Employee Relations, Event Management, Customer Service, Event Planning, Team Leadership, Team Building, Training, Customer Satisfaction
Education
Minot State University 1995 — 1997
BSW, Social Work
Time Warner Cable Business Class January 2013 - Present
Self-employed 2012 - 2013
XO Communications May 2005 - November 2011
Z-Tel Communications January 2004 - March 2006
Skills
Sales Management, Account Management, Direct Sales, Contract Negotiation, Telecommunications, Solution Selling, Sales, New Business Development, Customer Service, Negotiation, VoIP, Strategic Planning, Team Building, Selling, Salesforce.com, Team Leadership, Leadership, Management, Customer Satisfaction, Sales Process, MPLS, Networking, Managed Services
Education
Stephen F. Austin State University 1981 — 1983
BBA, Marketing
Mountain View College 1979 — 1981
Associate's degree, General Studies
Midlothian High School 1977 — 1979
High School Diploma
Duncanville High School 1975 — 1977