Experience
PRO Unlimited  April 2015 - Present
Wells Fargo Retail Finance  July 2010 - May 2015
ZeroChaos   August 2014 - April 2015
Kaenyama Sushi & Teppanyaki  October 2007 - September 2010
BSR Marketing, Inc.   February 2008 - November 2008

Skills
Customer Service, Microsoft Office, Sales, PowerPoint, Banking, Marketing, Inventory Management, Sales Process, Microsoft Excel, Leadership, Marketing Strategy, Customer Satisfaction, Interviews, Recruiting, Training, Management, Microsoft Word, Time Management, Onboarding, CRM, Analysis, Communication, Public Speaking, Social Networking

Education
Golden Gate University   2012 — 2015
Master of Arts (MA), Industrial and Organizational Psychology, GPA: 3.5

San Jose State University   2007 — 2009
Bachelor of Arts (B.A.), Psychology

Ohlone College   2005 — 2007
Associate's degree, General Studies, Psychology

Experience
Self-employed  January 2012 - Present
Citizen Shirt   August 2013 - August 2014
ZeroChaos   November 2011 - November 2012
Grand Valley State University  January 2009 - December 2011

Skills
Printmaking, Screen Printing, Painting, Bikes, Art, Adobe Creative Suite, Graphic Design, Fine Art, Illustrator, Drawing, Mac, Digital Photography, Visual Arts, InDesign, Photography, Oil Painting, Curating

Education
Grand Valley State University   2007 — 2012
Bachelor's degree, Printmaking

Experience
ZeroChaos   May 2015 - Present
Varsity Tutors  October 2014 - Present
Outback Steakhouse  September 2013 - December 2013
Outback Steakhouse  March 2013 - August 2013
Outback Steakhouse  February 2011 - February 2013
Outback Steakhouse  May 2007 - April 2010
Calabash Seafood   April 2006 - August 2006

Skills
Research, Spanish, Time Management, Microsoft Office, Event Planning, Microsoft Excel, Facebook, Customer Service, English, PowerPoint, Microsoft Word, Teamwork, Social Media

Education
James Madison University   2006 — 2010
Bachelor of Arts, History and Spanish

James Madison University   2006 — 2010
Bachelor of Arts Degree, History and Spanish

Experience
ComputerCare  January 2015 - Present
LinkedIn  July 2013 - Present
Year Up  March 2013 - Present
ZeroChaos   February 2014 - January 2015
Flower Garden   April 2011 - December 2012
Non- Profit Agency  March 2009 - June 2009

Skills
Microsoft Office, Troubleshooting, HTML, Windows 7, Computer Hardware, Computer Repair, Graphic Arts, Graphic Design, Visual Arts, Web Design, JavaScript, Computer Maintenance, Hardware Installation, Networking, Social Networking, Data Entry, Photoshop, Technical Support, Operating Systems, Outlook, XP, Information Technology, CSS, Hardware, OS X, Windows Vista, Software Installation, Help Desk Support, Printers, Time Management, Laptops, Mac, Windows, Mac OS, Google Docs, Teamwork

Education
Foothill College   2013 — 2014
Computer Science

San Jose State University   2009 — 2011
Pending BA in Computer Science, Computer Software Engineering

Los Medanos College   2008 — 2009

Experience
Grand Valley State University  August 2014 - Present
ArtPrize  May 2015 - Present
Freelance  May 2010 - Present
Bruce Diephouse   October 2013 - Present
ArtPrize  May 2014 - October 2014
ZeroChaos   October 2013 - October 2014
Craft House LLC   May 2012 - October 2013
Avenue for the Arts   October 2010 - October 2013
Ralph Livingston Photography   June 2010 - August 2013
The Division Avenue Arts Collective   March 2010 - November 2011

Skills
Microsoft Office, Microsoft Word, PowerPoint, Photoshop, Photography, Curatorial Projects, Curating, Graphic Design, Adobe Creative Suite, Fine Art, Photo Assisting, Art, Mac

Education
Grand Valley State University   2014 — 2016
Master of Science (M.S.), Communication, General

Kendall College of Art and Design   2006 — 2010
Bachelors of Fine Arts (BFA), Photography

Experience
ZeroChaos   August 2014 - Present
Insurance Browser   January 2010 - August 2014
Private families  February 2006 - May 2009
Moving In the Spirit  2005 - 2006

Skills
Experience Working with..., Childcare, Multiples, Youth Mentoring, Nannies, Volunteering, Toddlers, Early Childhood..., Parent Education, Babysitting, Community Service, Clerical Skills, Phone Etiquette, Volunteer Recruiting, Public Speaking, Customer Service, Community Outreach, PowerPoint, Communication

Education
Georgia State University   2001 — 2005
Bachelor's Degree, Psychology

Experience
San Francisco 49ers  June 2014 - Present
Hitachi Data Systems  June 2014 - Present
ZeroChaos   January 2012 - August 2012
ZeroChaos   December 2007 - August 2012
Sun Microsystems / Legal & Finance   March 2005 - November 2007
Kiddie Academy  August 2004 - February 2005
NASA Ames  April 2004 - August 2004
Draegers Market  April 2000 - April 2004
Camino Medical Group  February 1998 - April 2000

Skills
Data Entry, Payroll, Administrative..., Human Resources, Customer Service, Software Documentation, Employee Benefits, Telephone Skills, Filing, Fax, Applicant Tracking..., Onboarding, Employee Relations, Staffing Services, Databases, Medical Records, Benefits Administration, Performance Management, Microsoft Excel, SharePoint, Microsoft Word, Team Building, PowerPoint, Patents, Records Management, Temporary Staffing, PeopleSoft, Internet Recruiting, Recruiting, Administrative...

Education
Foothill College

DeAnza College

Mountain View High School

Experience
ZeroChaos   August 2014 - Present
Educational Solutions  December 2013 - November 2014
Berlitz  October 2011 - August 2014
Premier Staffing, McCall Staffing, and Wollborg/Michelson   August 2008 - August 2014
Glass, Lewis & Co.   February 2014 - May 2014
Empiris LLC   July 2007 - June 2008
Joint Economic Committee, U.S. Congress   February 2006 - January 2007

Skills
German, Writing, Outlook, Research, Teaching, Editing, Higher Education, Microsoft Excel

Education
University of Washington   2000 — 2004
BA, double major in Economics and German Language & Literature

Freie Universität Berlin   2002 — 2003

Experience
ShopKeep  September 2015 - Present
Shmoop  October 2014 - August 2015
ZeroChaos   October 2014 - May 2015
TaskRabbit  2013 - 2015
Humble Bundle  February 2014 - September 2014
viagogo  September 2013 - February 2014
Pearl.com  October 2012 - January 2013
50 Cubes Media   April 2011 - April 2012
TechShop, Inc  October 2009 - March 2011
TechShop  January 2008 - October 2009

Skills
Social Media, Start-ups, Management, Microsoft Excel, Customer Service, Microsoft Office, Event Management, Social Networking, Public Speaking, PowerPoint, Google Docs, Marketing, HTML, Microsoft Word, Strategic Planning, Team Building, Project Management, Mac, Research, Customer Experience, User Experience, Workshop Facilitation, Training, Product Management, Community Management, CRM, Teaching, Photoshop, QuickBooks, User Experience Testing, Project Planning, Product Development, Google Adwords, Program Coordination, Data Entry, Community Engagement, Social Games, Customer Oriented, Customer Support, Client Liaison, Google Apps, Events Coordination, Customer Liason, Social Media Outreach, End User Training, Zendesk, asana, vBulletin, Facebook Fan Page..., Customer Success

Education
Marylhurst University   2015 — 2019
Bachelor of Arts (B.A.), Art Therapy/Therapist

Experience
Vmobile Media   2015 - Present
Tophatter.com  October 2013 - September 2014
ZeroChaos   March 2013 - October 2013
Fashion Project  February 2013 - June 2013
Boston Dog Co.   October 2012 - May 2013
The Picower Institute for Learning & Memory at MIT  February 2011 - March 2012
Sikara & Co.   June 2010 - August 2010

Skills
Consumer Behaviour, User Experience Design, Sales, Merchandising, Voice Acting, Histology, Visual Styling

Education
Massachusetts Institute of Technology
Bachelor of Science (B.S.), Brain&Cognitive Sciences

Experience
ZeroChaos   October 2014 - Present
Whole Foods Market  March 2014 - Present
Sausage and Meat (S&M) Restaurant   October 2014 - December 2014
Whole Foods Market  April 2013 - March 2014
DAVIDsTea  November 2012 - January 2013
GameStop  August 2007 - 2012

Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail, Retail Sales, Store Operations, Inventory Management, Inventory Control, Cashiering, Planograms, Profit

Education
Lincoln College   2003 — 2005
Bachelor's degree, LIberal Arts

Illinois State University   2003 — 2004
Pursued Bachelor's Degree, Japanese, French, Sociology

Lincoln College- Lincoln, IL   2001 — 2003
Associate's Degree, Liberal Arts and Sciences/Liberal Studies

Experience
ZeroChaos   April 2015 - Present
PlayNext  April 2014 - October 2014
GFT Membrane Systems, GmbH   May 2008 - December 2013
Axis Industries, AB   August 2006 - April 2008
Limatika, UAB   March 2003 - August 2006

Skills
Software Quality..., Agile Methodologies, Manual Testing, Test Cases, JIRA, SQL, Time Management, Functional Testing, Android, iOS, Regression Testing, Testing, Scrum, Android SDK, HTML, JavaScript, Java, Perl, SQA, XML, Bugzilla, Networking, Electrical Engineering, SCADA, PLC, Eplan, AutoCAD, Technical Documentation, Quality Assurance

Education
Kaunas University of Technology   1997 — 2003
Master's degree, Electrical Engineering

Experience
NuVasive  August 2015 - Present
BD  September 2013 - August 2015
ZeroChaos   May 2013 - February 2014
Lalumiere Language Hall   September 2012 - December 2012
MUSG Programming Board   September 2012 - December 2012
Marquette University Global Village   August 2011 - December 2012
Chesapeake Climate Action Network  June 2012 - August 2012
Marquette University Apartments Council   September 2011 - May 2012
Private Employers  October 2010 - May 2011

Skills
Spanish, Foreign Languages, Leadership, Public Speaking, Event Planning, Qualitative Research, Teaching, Diversity, Program Development, Strategic Planning, Politics, Advertising, Research, International..., FDA, Renewable Energy Policy, Science Literacy

Education
Marquette University   2008 — 2012
Bachelor of Science Degree, International Affairs; Spanish Language and Literature; Biological Sciences Minor

Les Aspin Center for Government   2012 — 2012

Universidad Complutense Madrid   2010 — 2011

Experience
PSH Insurance, Inc.   August 2008 - Present
ZeroChaos   July 2013 - July 2014
Embassy Suites Waikiki Beach Walk   November 2006 - August 2008
Doubletree Alana Waikiki   March 2005 - November 2006
Macy's  September 2000 - December 2005

Skills
Life & Health Insurance..., Hospitality Industry, Retail, Guest Services, Microsoft Office, Online Research, Client Services, Vendor Liason, Account Management, Health Insurance, Health Insurance Sales

Education
University of Hawaii at Manoa   2004 — 2007
Bachelor of Science (BS), Travel Industry Management

Kapiolani Community College   2000 — 2004

Experience
ZeroChaos   June 2014 - November 2014
Ramey Estep Home   June 2013 - June 2014
Braskem America  2002 - 2013

Skills
SAP, Six Sigma, Logistics, Procurement, Supply Chain Management, Manufacturing, Customer Service, Invoicing, Purchasing, Supply Chain, Operations Management, Continuous Improvement, Process Engineering, Project Management, Engineering, Microsoft Excel, Process Improvement

Education
Marshall University
Regents Bachelor's Degree, Business Education

Experience
ZeroChaos   August 2014 - Present
Cox Communications  October 2006 - June 2014
Generations Transport   July 2005 - September 2006

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Access

Education
University of Arkansas-Fort Smith   1985 — 2008

John Brown University   1997 — 1999
Bachelor's Degree, Organizational Mangement

Experience
Wells Fargo  November 2014 - Present
Notary Public for the State of California  July 2014 - Present
Hope Prevails   April 2013 - Present
ZeroChaos   August 2014 - December 2014
City of Rosemead  December 2013 - June 2014
Athlon Legal   August 2013 - June 2014
City of Berlin   October 2012 - October 2012
UC San Diego  April 2010 - December 2011
Student Sustainability Collective  April 2011 - June 2011
Los Angeles Democratic Party   October 2008 - October 2008

Skills
International Relations, Political Science, Policy Analysis, Foreign Languages, European Studies, Politics, Grassroots Organizing, Photoshop, European History, Foreign Policy, Human Rights, Political Campaigns, German, International Security, Intercultural..., International..., Notary Public, Fine Art, Public Speaking, Microsoft Office, Social Media, Customer Service, Marketing, Social Networking

Education
University of California, San Diego   2009 — 2013
Bachelor of Arts (B.A.), Political Science, International Relations, and European Studies

Freie Universität Berlin   2012 — 2013
Political Science, German

Universität Potsdam   2012 — 2013
German Language and Literature

Experience
ZeroChaos   June 2014 - Present
Perioptix Inc.   January 2006 - July 2013
Herbalife International  1989 - 1993
Kaufman & Broad  1987 - 1989
Princeton Newport partners   September 1986 - September 1987

Skills
Management, Customer Service, Marketing Strategy

Education
Georgetown University
Bachelor of Science (BS), Spanish/business

Experience
Main Event Entertainment  October 2014 - Present
Holiday Retirement  November 2011 - October 2014
BBL International   February 2011 - November 2011
ZeroChaos   December 2008 - February 2011
NCR  January 2008 - June 2008
Marriott International  September 2006 - January 2008
Moving Interactive  2008 - 2008
Wyndham Vacation Ownership  March 2005 - August 2006
Stone Medical Group   January 2003 - March 2005
Marriott Vacation Club International  February 1999 - November 2002

Skills
Organizational..., Project Management, Business Analysis, Critical Thinking, Program Management, Vendor Management, Strategic Planning, CRM, Strategy, SDLC, Visio, MS Project, Analysis, Management, Customer Service, Management Consulting, Business Process, Software Documentation, Microsoft CRM, Quality Assurance, Requirements Gathering, Training, Databases, E-commerce, PMP, Business Process..., Process Improvement, Integration, Software Project..., Requirements Analysis, Testing, Six Sigma, Marketing

Education
Rollins College - Crummer Graduate School of Business   1996 — 1998
MBA

Loyola University New Orleans   1990 — 1995
BA

St Joseph Academy   1986 — 1990

Experience
ZeroChaos   April 2015 - Present
Dun and Bradstreet  September 2014 - February 2015
Pontoon Solutions  April 2011 - February 2015
Advantage Technical Resourcing  January 2011 - April 2011
BAE Systems  March 2010 - January 2011
General Motors  November 2009 - March 2010
McKesson Pharmacy Systems  January 2009 - October 2009
General Motors  May 2008 - August 2008
Ricardo MEDA  November 2006 - March 2008
Lear Corporation  May 1999 - October 2006

Skills
Recruiters, College Recruiting, Talent Acquisition, Technical Recruiting, Applicant Tracking..., Sourcing, Job Fairs, Talent Management, Resume Writing, Deferred Compensation, Internet Recruiting, Strategic Sourcing, Cold Calling, Employer Branding, Benefits Administration, New Hire Orientations, Benefits Negotiation, Recruitment Advertising, Leadership, Human Resources, Staff Augmentation, Workforce Planning, Temporary Staffing, Employee Benefits, Vendor Management, PeopleSoft, HR Policies, Executive Search, Training, Personnel Management, Employee Engagement, Screening Resumes, Recruiting, HRIS, Screening, Employee Relations, Taleo, Contract Recruitment, Succession Planning, SDLC, Interviews, Organizational..., Performance Management, Permanent Placement, Onboarding, Temporary Placement, Candidate Generation, Job Descriptions, HR Consulting, Staffing Services

Education
Oakland University   1997 — 1999
Bachelor of Science, Human Resources Training and Development with a Minor in Labor Relations

Macomb Community College   1992 — 1997
Associates, Business Management

Experience
Bloomberg LP  November 2014 - Present
Home Workstation   October 2010 - Present
Love & Fashion Entertainment   January 2012 - Present
ZeroChaos   February 2012 - September 2014
MPL Systems  April 2012 - September 2013
Rehabilitation Through The Arts  November 2003 - May 2010
African American Women In Cinema   2010 - 2010

Skills
Graphic Artist, Computer Technician, Computer Hardware, XP, Windows 7, Microsoft Office, Troubleshooting, Customer Service, Windows, Microsoft Word, Outlook, Visio, Printers, Software Documentation, Video Editing, Photoshop, After Effects, Photo Editor, Operating Systems, Microsoft Excel, Software Installation, Editing, Servers, Laptops, Hardware, Technical Support, Networking, System Deployment, Active Directory, A+ Certified, Computer Repair, OS X, Routers, Network Administration, Help Desk Support, Windows Vista, Windows Server, Information Technology, System Administration, Security, Antivirus, Wireless Networking, Blackberry, CompTIA A+ Certification, Remote Desktop, VoIP, Hardware Support, Computer Maintenance, BMC Remedy, Call Centers

Education
Per Scholas Institute for Technology   2010 — 2011
CompTia A+ Certification, Network + Certification, Information Technology

Mercy College   2004 — 2008
BS, Behavioral Science

New York Theological Seminary   1999 — 2000
Certificate in Ministry, Theological Studies

Experience
Cardinal Managment   February 2015 - Present
Self Employed  January 2015 - Present
jcpenney  October 2013 - Present
ZeroChaos   September 2013 - August 2014
ICON Construction   August 2013 - February 2014
Residential and commercial construction   January 2012 - July 2013
Residential and commercial construction   November 2010 - January 2012
PCR Restoration LLC   March 2010 - 2011
MorningStar Restoration   February 2008 - February 2010
Cain Companies Construction Forensics   January 2006 - January 2008

Skills
Problem Solving, Public Speaking, Quickbooks, Leadership, Training, Critical Thinking, Construction, Process Scheduler, Insurance, Contract Negotiation, Construction Management, Customer Service, Budget, Contract Management, Microsoft Office, Contractors, Negotiation, Microsoft Excel, Budgets, Sales Management, Sales, Analysis, Selling, Account Management, New Business Development, Customer Retention, Direct Sales, QuickBooks, Management, Forecasting, Marketing, Team Leadership, Purchasing, Sales Operations, Human Resources, Program Management, Project Management, Vendor Management, Time Management, Operations Management, Team Building, Coaching, Entrepreneurship, Customer Satisfaction, Networking, Pricing, Payroll, CRM, Marketing Strategy, Interviews

Education
Indiana Wesleyan University   2002 — 2005
BS, Christian Ministry

Malone University   2001 — 2002

Upper Arlington High School   1997 — 2001

Experience
ZeroChaos   August 2014 - Present
Tenant Magic   April 2014 - April 2015
Yours Truly Restaurants  February 2007 - March 2015
The Factory 2.0   July 2012 - July 2014
Georgie & Elaine, LLC   July 2012 - July 2014
Progressive Insurance  November 2010 - November 2011
Sonal J.Shah Events Consultants,LLC   December 2007 - September 2010

Skills
Project Planning, Customer Service, Fashion, Sales, Social Media Marketing, Marketing, Hospitality, Social Networking, Event Management, Entrepreneurship, Social Media, Public Relations, Marketing Strategy, Fashion Design, Event Planning, Marketing Communications, Strategic Planning

Education
Mercyhurst University   2003 — 2007
Bachelor’s Degree, Hospitality Administration/Management

Chagrin Falls High School   1999 — 2003
High School

Experience
Verizon  February 2014 - Present
Verizon  May 2013 - January 2014
InfoVisionHQ  July 2012 - May 2013
ZeroChaos   2011 - 2012
Open Solutions  2006 - 2011
CGI Group  2001 - 2005
IMRglobal  1998 - 2001

Skills
Software Development, PMP, Project Management, Management, CRM, SDLC, Software Project..., Agile Methodologies, Requirements Analysis, Vendor Management, Enterprise Architecture, Business Analysis, MS Project, Integration, Business Process..., IT Strategy, PMO, Data Warehousing, Process Improvement, Leadership, Project Portfolio..., Cross-functional Team..., Business Process, Change Management, Outsourcing, Microsoft SQL Server, SOA, Resource Management, Program Management, ERP, SharePoint, Consulting, Visio, Business Intelligence, SaaS, Testing, Requirements Gathering, IT Management

Education
Indian Institute of Technology, Kharagpur
M.Tech, Production Science & Tech

National Institute of Technology Warangal
B.Tech, Mechanical Engineering

Experience
ZeroChaos   June 2015 - Present
Heidi L. Howell   January 2012 - Present
Florida Blue  November 2014 - June 2015
Incepture  September 2013 - November 2014
Green Golf Partners - The Club at Osprey Cove   November 2012 - July 2013
Navitas Lease Corp.  January 2011 - November 2012
The Goddard School  February 2010 - January 2011
The Weekly Sentinel   May 2009 - August 2009
Ogunquit Playhouse  2006 - 2009

Skills
Social Media Marketing, Media Relations, InDesign, Public Relations, Social Media, Event Planning, Press Releases, Editing, Facebook, Event Management, Newsletters, Social Networking, Marketing Communications, Customer Service, Copywriting, Public Speaking, Creative Writing, Microsoft Office, Marketing, Research, Advertising, Non-profits, Blogging, Ap Style, Business Development, Marketing Automation, B2B Marketing, Data Analysis, Google Analytics, Google Adwords, Marketing Strategy, Market Research, Digital Marketing, Email Marketing, Direct Marketing, Online Marketing, Copy Editing, Integrated Marketing, Lead Generation, Marketing Management, Sales, Sponsorship, Budgets, Time Management

Education
Lasell College   2014 — 2015
MS Integrated Marketing Communications

Jacksonville University   2007 — 2011
Bachelor of Arts, Communication - Public Relations

Experience
StoneLaurel  February 2014 - Present
Cox Communications  September 2013 - February 2014
StoneLaurel  July 2012 - June 2013
ZeroChaos   April 2012 - July 2012
Clear Path Technology Group   November 2010 - March 2012
Wells Fargo  October 2005 - 2009
Wachovia  March 2002 - March 2004
Wachovia corp  August 2000 - March 2002
Solarcom  June 1990 - May 2000

Skills
Project Management, Program Management, Business Analysis, Vendor Management, Management, SDLC, Project Portfolio..., Budgets, Process Improvement, System Deployment, PMO, PMP, Project Planning, Business Requirements, IT Strategy, Business Process..., IT Management, Infrastructure, Requirements Analysis, MS Project, Software Project..., Risk Management, Integration, Project Delivery, Resource Management, ITIL, SharePoint, Visio, Outsourcing, Business Process, IT Service Management, Change Management, Requirements Gathering, Microsoft Project

Education
Georgia State University   1986 — 1988
BBA, Operations Mgt & Decision Sciences

Georgia Institute of Technology - Georgia Tech College of Management   1974 — 1978
Business Administration, Management and Operations

Experience
The Henne Group  October 2012 - Present
ZeroChaos   November 2012 - December 2013
Gamesa Corporación Tecnológica   January 2010 - August 2011
Gamesa Corporación Tecnológica   January 2007 - December 2010
Gamesa Corporación Tecnológica   June 2006 - December 2006

Education
Hult International Business School   2011 — 2012
Master in Business Administration, Business Administration and Management, General

Foro Europeo Escuela de Negocios   2005 — 2006
Master in Human Resources, Human Resources Management/Personnel Administration, General

Universidad de Navarra   2000 — 2005
Humanities Degree, Cultural Management

Experience
AT&T GBS Global Connect IP Voice   2012 - Present
Private Consulting  February 2012 - Present
ZeroChaos   November 2010 - Present
AT&T - Biogen Idec   2008 - Present
FYI Computer Repair and Services LLC   April 1994 - Present
BEVERLY HOSPITAL (CONSULTING CONTRACT.) – BEVERLY, MA   February 2004 - March 2005
Process Software, Framingham MA.   July 2001 - January 2004
Process Software LLC   2000 - 2004
ELCOM International INC. – NORWOOD, MA   August 1998 - May 2001
ZIFF-DAVIS SOMERVILLE, MA..   December 1994 - July 1998

Skills
Systems Adminstration, Critical Systems..., Software Engineering, Windows Server, TCP/IP, System Administration, XML, Critical Systems, Operating Systems, Integration, Engineering, Servers, Testing

Education
Framingham State University   1978 — 1982

Experience
M Squared Consulting  November 2013 - Present
Georgia Department of Audits and Accounts  August 2012 - November 2013
CTS, Inc.   January 2012 - July 2012
CTS, Inc.   December 2010 - January 2012
ZeroChaos   May 2008 - December 2010
Accenture  April 2001 - May 2008
Bellsouth  1990 - 1998

Skills
Program Management, Cost Management, Offshoring, Outsourcing, SDLC, IT Transformation, Agile Project Management, Quality Assurance, Business Transformation, Business Process..., Management Consulting, Testing, Project Planning, Management, PMO, CRM, Business Intelligence, Leadership, PMP, Project Portfolio..., Consulting, Integration

Education
Georgia State University   1987 — 1993
BS, Computer Science, Minor in Math

Experience
ZeroChaos   August 2012 - Present

Skills
Management, Account Management, Technical Recruiting, Customer Service, Leadership, Payroll, Talent Acquisition, Recruiting, Vendor Management, Program Management, Talent Management, Onboarding, Invoicing, Accounts Receivable, Accounts Payable, Public Speaking, Self-management, Creative Strategy, Organizational &..., Social Media Marketing, Sourcing, Human Resources, Applicant Tracking..., Critical Thinking, Creative Solutions, Decision Making, Decision Analysis, Mathematics, Research, Interpersonal Skills, Marketing Strategy, Platform Development, Project Scope..., SOW, Crowdsourcing, CRM

Education
UNOH   2013 — 2015
Master of Business Administration (M.B.A.), Master of Business Administration

Kent State University   2007 — 2015
Bachelor's Degree, Marketing/Marketing Management, General

Experience
Ask.com  April 2015 - Present
ZeroChaos   August 2015 - Present
Silicon Valley Translation and Localization Inc.   May 2014 - August 2015
DHL Express Nederland   November 2013 - February 2014
Pactum jeugd- en opvoedhulp   September 2011 - September 2012
ING  February 2007 - August 2009
DSB Bank   October 2006 - October 2007

Skills
Oplossingsgericht..., Meerzijdige..., English, Dutch, Microsoft Office, Social Media, Microsoft Word, Website Localization, Localization, Translation, Problem Solving, Quality Assurance, Market Research, Customer Service, Psychology, Teamwork, Research, Personal Development, Coaching

Education
HAN University of Applied Sciences   2010 — 2013
Bachelor's degree, Social Work

University of California, Berkeley   2014 — 2014
Essentials of Human Resource, HR

Radboud University Nijmegen   2008 — 2010
Psychology

HAN University of Applied Sciences   2005 — 2006
Associate's degree, Social Sciences

Ulenhof College
Havo

Experience
ICON Aircraft  February 2015 - Present
GuthyRenker  November 2014 - February 2015
Space Exploration Technologies  June 2014 - November 2014
Harbor Freight Tools  November 2013 - June 2014
99 Cents Only Stores  April 2013 - October 2013
SpinMedia, Inc.   November 2012 - April 2013
ZeroChaos   March 2012 - November 2012
TrueCar, Inc. (Contract)   August 2011 - March 2012
ZeroChaos   January 2011 - August 2011
TechLink Systems  November 2009 - January 2011

Skills
Technical Recruiting, IT Service Management, Recruiting, Account Management, New Business Development, Staffing Services, Staff Augmentation, Technical Staff..., Temporary Staffing, Salary, Contract Negotiation, Strategic Planning, Human Resource Planning, Personnel Selection, Applicant Tracking..., Cold Calling, Sourcing, Internet Recruiting, Benefits Negotiation, Contract Recruitment, Interviews, Screening, Screening Resumes, Temporary Placement, College Recruiting, Management, Leadership, Talent Acquisition, Human Resources, Team Management, Networking, Hiring, Marketing, Job Fairs, Employee Relations, Payroll, Vendor Management, Talent Management, Permanent Placement, Sales, IT Recruitment, Onboarding, Recruitment Advertising, Employer Branding, Candidate Generation, CRM, Taleo, Search, Resume Writing, RPO

Education
Loyola Marymount University   1997 — 2001
BA, Marketing

Experience
TrueBridge Resources, A North Highland Company  July 2015 - Present
Intratek Computer Incorporated  February 2014 - July 2015
ZeroChaos   January 2015 - April 2015
Modis  April 2014 - December 2014
Micromeritics Instrument Corporation  July 2013 - February 2014
Mind, Body, and Soul LLC   October 2013 - December 2013
Altisource  September 2011 - March 2013
Sage  January 2000 - February 2013
Kudzu.com  November 2010 - May 2011
Siemens Energy  October 1999 - December 1999

Skills
Technical Writing, Knowledge Management, CA Service Desk Manager, Adobe Acrobat, Visio, Training Delivery, SharePoint, BOE, Microsoft Lync, RoboHelp, Strong collaborative..., Document management, FrameMaker, Policy/procedure..., CBT, SDLC, WBTs, Resourceful researcher, HTML, Camtasia, Online Help Development, MadCap Flare, SAP, Technical Editing, Help Authoring, Template creation, Microsoft Word, TechSmith Camtasia, Microsoft PowerPoint, Adobe Photoshop, Time management, Self-motivated..., Microsoft Excel, Microsoft Outlook, WebEx, Compliance Procedures, Storyboarding, Photo enhancing, Technology architecture..., Print and electronic..., Voice-overs, TechSmith SnagIt, Quick Start Guides, Content management..., Google Docs, MadCap Mimic, MadCap Capture, MadCap Analyzer, Adobe Captivate, Microsoft OneNote

Education
Oglethorpe University   1993 — 1996
Bachelor's degree, Communications

Georgia State University   1992 — 1993

Experience
ZeroChaos   April 2014 - April 2015
Lorain City Schools  March 2013 - June 2013
Spooner Inc  October 2011 - January 2013
AreaTemps   July 2011 - October 2011
Dave & Buster's   December 2006 - March 2011
The Walt Disney Company  September 2008 - October 2008

Skills
Customer Service, Microsoft Office, Social Media, Retail, Hospitality, Advertising, Time Management, Data Entry, Microsoft Excel

Education
Youngstown State University   2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science

Lorain County Community College   2005 — 2008
Associate of Science (A.S.), Police Science

Southview Highschool

Experience
ZeroChaos   June 2015 - Present
Allen County Sheriffs  2008 - 2014
Scott's Food and Pharmacy   2003 - 2008

Skills
Interpersonal Skills, Organizational &..., Customer Service, Time Management, Report Writing, File and record..., Ethical standards of..., Community relations, Monitoring and managing...

Education
Indiana Institute of Technology   2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Human Resources

Indiana University—Purdue University Fort Wayne   2004 — 2008
Bachelor of Science (B.S.) Public Affairs, Public Affairs

Experience
Freelance  May 2015 - Present
Telenav  November 2014 - April 2015
ZeroChaos   June 2014 - October 2014
Intel Corporation  July 2013 - May 2014
WorkforceLogic  September 2011 - September 2012
Monster Worldwide Mtn. View CA   March 2010 - April 2011
Lexicon Branding, Sausalito, CA   August 2000 - October 2010
German School of Fremont   February 2010 - June 2010
gadt GmbH, Berlin, Germany (www.gadt.de)   January 2002 - January 2004
saymore GmbH, Nürnberg, Germany   February 2001 - January 2002

Skills
Linguistics, Taxonomy Development, Lexicography, Language Technology, Text-to-Speech, Syntax, Text Classification, Categorization, Terminology, Semantic Search, Ontologies, Localization, Product Naming, Knowledge Engineering, Regression Testing, Information Extraction, Test Cases, Bug Tracking, ClearQuest, JIRA, Git, Data Analysis, Language Teaching, Spelling, Proofreading, German, English

Education
Ruprecht-Karls-Universität Heidelberg   1993 — 1998
M.A., Linguistics

Experience
ZeroChaos   January 2014 - Present
Reed Business Information (division of Reed Elsevier)   July 2005 - February 2006
Scarborough Research  February 2000 - July 2005
Daruma Capital Management, LLC  April 1999 - November 1999
NYU Langone Medical Center  1998 - 1999

Skills
Microsoft Office, PowerPoint, Word, Spanish-speaking, Learning Quickly, Internet, Interpersonal Skill, Multi Tasking, Adaptability, High Organizational..., Time Management, Executive Level..., Excel, Access, Outlook, SnagIt, Skype, Adobe Acrobat, Lotus Notes, Social Networking, Proactive self-starter, PaintShop Pro, Self-motivated Team..., Adaptable & a quick..., Prioritize Workload, Close Attention to..., Self-starter, Dropbox, Keynote, Microsoft Word, Microsoft Excel, Marketing Research, Advertising, Online Advertising

Education
City University of New York-Baruch College   1996 — 1999
BBA, Marketing/Marketing Management, General

   1994 — 1996
Bachelor's degree, Marketing, Management

Experience
ZeroChaos   July 2013 - Present
ZeroChaos   May 2012 - Present
Mitchell Martin Inc.  January 2012 - August 2012
ZeroChaos   February 2010 - January 2012
Filta Environmental Kitchen Solutions  January 2009 - January 2010
Faithful+Gould  April 2007 - May 2008
The Scott Partnership Architecture  October 2003 - April 2007
Harcourt School Publishers  1998 - 2001

Skills
Account Management, Applicant Tracking..., Business Development, Business Intelligence, Competitive Analysis, Contract Negotiation, Human Resources, Information Technology, Managed Services, Management, Management Consulting, PeopleSoft, Payroll, Permanent Placement, Procurement, Risk Management, Recruiting, SAP, Staff Augmentation, Staffing Services, Talent Acquisition, Team Building, Technical Recruiting, Temporary Placement, Vendor Management

Education
Rollins College - Crummer Graduate School of Business   2000 — 2002
MBA, Business

Florida State University

Experience
ZeroChaos   July 2015 - Present
The Impact Partnership  April 2014 - July 2015
Liberty Mutual Insurance  September 2011 - August 2013
Spectrum Information Services  May 2011 - August 2011
Southeast Corrections  May 2010 - May 2011

Skills
Management, Direct Sales, Account Management, Marketing, Sales Process, Strategic Planning, Solution Selling, Sales Management, Sales, Team Building, Business Development, Customer Service

Education
Kennesaw State University   2005 — 2009
B.S, Exercise and Health Science

Kennsaw State University   2005 — 2009
Bachelor of Science, Exercise and Health Science

Experience
ZeroChaos   August 2015 - Present
Freelance  July 2006 - Present
ITALdoors   June 2014 - February 2015
Sirota & Associates, PA   August 2013 - November 2013
Choi&Menezes, LLP   December 2012 - April 2013

Skills
Trados, Translation, Interpreting, SDL Trados, Proofreading, Microsoft Office, Spanish, English, PHP, MySQL, Linux, HTML, CSS, Visual Basic, Dreamweaver, Photoshop, C++

Education
Kuban State University (KubSU)   2001 — 2006
Master's degree, Language Interpretation and Translation

Miami Dade College   2013 — 2015
College Credit Certificate, Web Development Specialist

Miami Dade College   2012 — 2015
Spanish language, Portuguese language, Floral Design

Experience
ZeroChaos   April 2015 - Present
AIE PHARMACEUTICALS, INC   April 2012 - Present
Mobiserve Holding  January 2010 - February 2012
Amigo Stores   January 2010 - January 2011
Vodafone  January 2009 - January 2010
Al Nasserya Elementary Language School   January 2008 - January 2009
Ramez Azmy for Furniture & interiors   January 2007 - January 2008

Skills
System Administration, Management, Microsoft Office, Analysis, Customer Service, Access, Servers, Troubleshooting, Operating Systems, Leadership, Program Management, Time Management, Computer Literate, Budgets, Project Planning, Human Resources, Microsoft Excel, Photoshop, Project Management, Research, Sales, Teamwork, Training

Education
Helwan University Cairo   2005 — 2010
Bachelor of Social Work, Social Work, Good

Orman Experimental Language School   1992 — 2005
High School Degree, Literature, Good

Experience
JMI Resource  June 2015 - Present
ZeroChaos   November 2014 - Present
Incepture  September 2013 - October 2014
Kelly Services  November 2009 - May 2012
Kelly Services  August 2005 - December 2008
Kelly Services  October 2000 - October 2001
Kelly Services  April 1991 - September 2000

Skills
Recruiting, Staffing Services, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Training, Sales, Temporary Staffing, Human Resources, Employee Relations, Sales Operations, CRM, Selling, Management, Onboarding, Business Development, Customer Retention, New Business Development, Negotiation

Education
Michigan State University   1985 — 1988
BA, Mass Communications

Experience
Brown Mackie College  April 2015 - Present
Walden Security  June 2014 - April 2015
AlliedBarton Security Services  December 2011 - June 2013
KeyPoint Government Solutions  July 2012 - November 2012
ZeroChaos   September 2006 - February 2007
Guardsmark Security  January 2005 - September 2006
Purdue Pharma  March 2003 - August 2004
Guardsmark  November 2001 - March 2003
Professional Security Bureau  November 2000 - November 2001
Alliedbarton Security Svc (formerly Spectaguard)   July 1998 - November 2000

Skills
Security, Human Resources, Customer Service, Data Entry, Interviews, iCIMS, Microsoft Word, Microsoft Excel, Outlook, CCTV, WinTeam, Lotus Notes, People Skills, Receptionist Duties, Investigation, Surveillance, Access Control, Background Checks, Alarm Systems, Time Management, Corporate Security, Onboarding

Education
Kaplan University   2007 — 2009
Bachelor's Degree, Criminal Justice/Forensic Psychology Concentration, GPA 3.06

Experience
Self employed  September 2011 - Present
goFluent  September 2013 - Present
Self Employed  June 2012 - Present
ZeroChaos   October 2013 - November 2014

Skills
Teaching, Tutoring, Language Teaching, Curriculum Development, Lesson Planning, Classroom, Foreign Languages, Translation, Italian, Editing, Property Management, Construction Management

Education
Università per Stranieri di Siena   2013 — 2013
Diploma certifying completion of C1 language proficiency, Italian Language and Literature

Le Moyne College

SUNY Empire State College

Experience
Intuit  August 2015 - Present
CAbi Clothing  March 2015 - Present
ZeroChaos   February 2013 - July 2015
ZeroChaos   August 2007 - January 2013
CAbi, Carol Anderson by invitation  July 2006 - June 2010
BellSouth  September 2000 - February 2003
Hyatt Regency New Orleans  August 1998 - May 2000
Manpower Staffing Services  June 1996 - July 1998
Victoria's Secret  1994 - 1996

Skills
Contract Negotiation, Document Review, Onboarding, Customer Relations, Problem Solving, Marketing, Interviews, Customer Service, Human Resources, Recruiting, Vendor Management, Employee Relations, Applicant Tracking..., Sourcing, Management, New Hire Orientations, Personnel Management, Hiring, Screening, Strategy

Education
Louisiana Tech University   1989 — 1994
BA and MA, Psychology and Industrial/Organizational Psychology

Mandeville High School   1986 — 1989
High school diploma

Experience
ZeroChaos   December 2009 - Present
Tek Systems  July 2006 - December 2008
Island Chef Restaurant   March 2004 - April 2006
Blue Cross Blue Shield of Florida  April 1993 - February 2004

Skills
HIPAA, Process Improvement, Vendor Management, Change Management, Business Analysis, Leadership Development, Healthcare, Project Management, SDLC, Strategic Planning, Healthcare Information..., Data Analysis, Program Management, Team Building, Visio, SharePoint, Recruiting, Talent Acquisition, Employee Relations, Training, Applicant Tracking..., Technical Recruiting, Strategy, Integration, Business Process, Management, PMP

Education
Metropolitan State University
Master's

Minnesota State University, Mankato
BS

Kaplan University   2009 — 2009

Experience
The Sage Colleges  January 2013 - Present
Wellspring Camp New York   June 2014 - August 2014
ZeroChaos   April 2013 - April 2014
Federal Occupational Health (FOH)   November 2011 - October 2012
Federal Occupational Health (FOH)   April 2010 - November 2011
Kenwood Country Club  2010 - 2011
Department of Labor Fitness Association   November 2009 - April 2010
Wellchoice Medical   April 2009 - November 2009
L&T Health and Fitness  May 2008 - April 2009

Skills
Health Education, Health Promotion, Wellness Coaching, Fitness, Nutrition, Wellness, Exercise Physiology

Education
The Sage Colleges-Sage Graduate School   2013 — 2014
Master's degree, Dietetics/Dietitian

Liberty University   2004 — 2008
B.S., Health Promotion

Experience
ZeroChaos   May 2007 - Present
IBM Blue Direct   2007 - Present
ZeroChaos   2007 - Present
IBM BlueDirect   2007 - 2014

Skills
Solution Selling, Management, Leadership, Account Management, Program Management, CRM, Enterprise Software, Cloud Computing, Customer Service, IT Strategy, Strategic Planning

Education
Liberty University   2010 — 2015
Master's Degree, Marriage and Family Therapy/Counseling, 3.94

Southwest Minnesota State University   1975 — 1979
Bachelor of Science (B.S.), Business Administration and Accounting, 3.67

Experience
Public Citizen's Global Trade Watch   May 2014 - Present
ZeroChaos   September 2013 - September 2014
Office of Congressman Mike Quigley   January 2014 - May 2014
Elmhurst Public Library  May 2013 - January 2014
District Office of Congresswoman Tammy Duckworth   September 2013 - December 2013
RefugeeOne  July 2013 - November 2013
Spanish family in Madrid   October 2011 - June 2012
Indiana University Office of International Admissions   September 2009 - May 2011

Skills
Microsoft Office, Spanish, Google Docs, Public Speaking, Teaching, English, Outlook, Microsoft Excel, Linguistics, PowerPoint, Facebook, Microsoft Word, Social Networking, Adobe Creative Suite, Creative Writing, French, Photoshop, Blogging, InDesign, Research, Fundraising, Nonprofits, Databases

Education
Indiana University Bloomington   2009 — 2012
Bachelor of Arts (B.A.), Political Science and Spanish

Universidad Complutense de Madrid   2011 — 2012
Political Science and Spanish

Experience
ZeroChaos   August 2015 - Present
CMD Group  January 2014 - August 2015
Peoplefluent  May 2012 - November 2013
Peopleclick Authoria  September 2010 - May 2012
Peopleclick  May 2003 - September 2010
Emerging Information Systems   June 2000 - May 2002
DMR Consulting inc  May 1999 - June 2000
AT&T (WorldPartners Company)   January 1993 - May 1998
AT&T  August 1984 - January 1994

Skills
SaaS, Professional Services, Vendor Management, Business Analysis, Software Project..., Business Intelligence, Pre-sales, Program Management, Enterprise Software, Agile Methodologies, Cloud Computing, Integration, SDLC, Product Management, CRM, Requirements Analysis, Process Improvement, Salesforce.com, Software Implementation, PMP, Change Management, Requirements Gathering, Consulting, Software Development, Outsourcing, Cross-functional Team..., Business Process, Business Process..., Enterprise Architecture

Education
James Madison University   1979 — 1984
Bachelor's Degree, Management Information Systems, General

Experience
Bank of America  2009 - Present
ZeroChaos   July 2006 - May 2009

Skills
Vendor Management, Resource Management, Process Improvement, SharePoint, Change Management, Process Engineering, Program Management, Project Management, Leadership, Quality Assurance, Strategic Planning, Team Building, Staff Development

Education
Goldey-Beacom College

Experience
ZeroChaos   August 2015 - Present
Astron Consulting LLC  September 2014 - July 2015
PM Technologies  October 2010 - January 2014
Manheim, Inc., a subsidiary of Cox Enterprises   July 2007 - October 2010
MetLife  November 2005 - July 2007
MetLife  March 2002 - October 2005
Michael Boudreau, PMP   October 2001 - March 2002
PMSI (also known as Provant Project Management and Novations Project Management)   December 1999 - October 2001
PMSI (also known as Provant Project Management and Novations Project Management)   April 1998 - December 1999
PMSI (also known as Provant Project Management and Novations Project Management)   April 1996 - April 1998

Skills
Program Management, Cross-functional Team..., PMO, SDLC, Change Management, Project Management, Process Improvement, Project Planning, Leadership, Project Portfolio..., PMP, SharePoint, Vendor Management, Resource Management, Risk Management, Management Consulting, Organizational Change..., Program Implementation, Contract Management, Procurement, Internal Communications, Information Technology, IT Business Management, IT & Business Strategy..., Complex Project..., Project Governance, IT Governance, Aviation, Insurance, Issue Management, Priority Management, Process Maturity, Resource Allocation, Coaching, RFP, Budget Management, Master Scheduling

Education
Georgia Institute of Technology   1989 — 1993
Bachelor's Degree

Experience
Yello.co  January 2015 - Present
Goldstar Learning, Inc   March 2014 - November 2014
CohesiveFT   June 2012 - February 2014
Table XI Partners LLC  January 2012 - May 2012
ZeroChaos   May 2010 - January 2012
Zmanda  March 2008 - April 2010
Pumping Station: One NFP   January 2009 - January 2010
The Academic Approach  June 2007 - January 2008
University of Chicago CSIL   2005 - 2007

Skills
Perl, PHP, Unix, C, Application Development, Ruby, Ruby on Rails, Scalability, JavaScript, Development Tools, ETL, SQL, Test Automation, Continuous Integration, Web Development, Application Architecture, Software Development, REST, HTTP

Education
University of Chicago   2003 — 2007
S.B., Computer Science

Lamar University   2001 — 2003

Nederland High School

Experience
CH2M HILL  February 2006 - Present
City of Atlanta  2006 - 2013
Griffin Technology Group Inc.   March 1998 - April 2012
Griffin Technology Group Inc   February 2000 - February 2006
ZeroChaos   March 2003 - January 2006
SunTrust Bank  October 1999 - December 1999
Bellsouth Entertainment  August 1999 - October 1999
MMI HCMS   May 1998 - July 1999
IBM Global Services  April 1996 - April 1998
Paracom Systems Inc   November 1996 - February 1998

Skills
SQL, Oracle, Java, Crystal Reports, Visual Basic, Database Administration, Unix, Software Development, PL/SQL, Microsoft Office, JavaScript, HTML, Windows, AIX, C++

Education
Georgia Institute of Technology   1989 — 1993
Bachelor of Science (B.S.), Computer Science

Georgia Institute of Technology   1989 — 1993
B.S, Computer Science

Druid Hills High School   1984 — 1989

Experience
FLA-CAT   June 2015 - Present
CRDN  August 2013 - May 2015
ZeroChaos   2007 - July 2013
ZeroChaos   January 2007 - November 2008

Skills
Recruiting, Employee Relations, Temporary Placement, Talent Acquisition, Human Resources, Applicant Tracking..., Vendor Management, Onboarding, Internet Recruiting, Staffing Services, Technical Recruiting, HRIS, Sourcing, Management, Team Building, Account Management

Education
Furman University

Experience
Wolters Kluwer Legal & Regulatory Solutions U.S.   November 2013 - Present
ZeroChaos   July 2013 - November 2013
Birndorf & Birndorf, P.C.   August 2009 - July 2013
Law Offices of Howard B. Prossnitz   August 2009 - February 2011
Michigan State Law Review  July 2008 - July 2009
Michigan State University College of Law Rental Housing Clinic   January 2009 - May 2009
Michigan State University College of Law  August 2008 - May 2009
Michigan State University College of Law Office of Admissions   August 2007 - October 2008
Michigan State University College of Law Rental Housing Clinic   January 2008 - August 2008
Meijer  January 2006 - August 2006

Skills
Legal Writing, Legal Research, HIPAA, Health Law, Public Policy, Health Care Reform, Health Care Fraud, Affordable Care Act, Medicaid, Medicare, Healthcare, Healthcare Compliance, Writing

Education
Michigan State University College of Law   2006 — 2009
Juris Doctor, Magna cum Laude

Michigan State University   2002 — 2004
B.S., Family Community Services

East Lansing High School   1996 — 2000

Experience
ZeroChaos   September 2007 - Present
Kelly IT Resources, A Division of Kelly Services   September 2003 - August 2007

Skills
Technical Recruiting, Vendor Management, Managed Services, Talent Acquisition, Applicant Tracking..., Staffing Services, Sourcing, Contract Recruitment, Recruiting, Staff Augmentation, Executive Search, Internet Recruiting, Temporary Staffing, Temporary Placement, Benefits Negotiation, Screening, Outsourcing, Screening Resumes, RPO, College Recruiting, Onboarding, Permanent Placement, Talent Management, Industrial Sector, Hiring, Human Resources, Cold Calling, Interviews, Recruitment Advertising, Employee Relations

Education
Holy Family University   1991 — 1993

Experience
ZeroChaos   October 2013 - Present
Advantage Outsourcing LLC   February 2012 - October 2013
Girl Scouts Kansas Heartland   March 2009 - February 2012
Accenture  February 2006 - March 2009
Friends University  2003 - 2006
Pal's Glass Service, Inc   May 1977 - 2002

Skills
Financial Analysis, General Ledger, Microsoft Office, Accounting, Accounts Payable, Customer Service, Process Improvement, Financial Reporting, Budgets, Accounts Receivable, Project Management, QuickBooks, Nonprofits, Outlook, Account Reconciliation

Education
Friends University   2012 — 2014
Bachelor's degree, Accounting

Friends University   2003 — 2008
BBA, Business Administration

Experience
ZeroChaos   September 2013 - Present
Volt  March 2013 - Present
Lake and Associates   2009 - Present
Insight Global  2011 - 2011
Network Dynamics, Inc.   2009 - 2011
Insight Global Inc  November 2009 - January 2010
Verizon Business  January 2005 - August 2009
IBM Global Business Services  1998 - December 2004
Washington Mutual  1997 - 1998
Great Western Bank  1994 - 1997

Skills
Cisco Technologies, Troubleshooting, Switches, Data Center, WAN, VMware, ITIL, Deskside Support, Technical Support, Help Desk Specialist, System Support Engineer, Computer Support..., Field Service Engineer, Field Service Technician, HP Blade Server, Windows XP Pro, Windows 7, Windows 2003 Server, Windows 2008 Server R2, Small Business Server..., Stagging Desktop, Backup & Recovery..., SAN Storage, HP Proliant BL460c, Dell PowerEdge Servers, WiFi, Cable Management, LogMeIn, Citrix Metaframe, Business Systems..., Windows 8 Pro, GPO, SCCM, SCOM, Exchange Support, Terminal Server, Ubunto, Rack and Stack, Windows Sharepoint..., Microsoft Cluster, Microsoft Office, Remedy User, VoIP, ATMs

Education
Verizon Business   2005 — 2009
Internal Training and Certifications

Los Angeles City College
Information Technology - Network Security

IBM Global Services. Triangle NC   2001 — 2003
IBM / Cisco Network

Computer Learning Center   1993 — 1994
Major: Certified Novell Engineer - Minor: Network Technology

Computer Learning Center   1992 — 1993
Major: System Programming - Minor: PC/LAN System.

Los Angeles City College   1980 — 1981
Airframe and Powerplant - A&P

Dorsey High School
Major: German - General Education

Experience
ASSA ABLOY Entrance Systems  June 2013 - Present
Alison's Designs   February 2013 - Present
ASSA ABLOY Entrance Systems  September 2012 - June 2013
Staffing Now  January 2012 - August 2012
ZeroChaos   September 2011 - December 2011
Whole Foods Market  September 2010 - September 2011
Robbinsville thriftway   October 2004 - August 2010

Skills
Outlook, Customer Service, Excel, Word, Microsoft Excel, Microsoft Word, Handmade Jewelry, Jewelry Design, Fashion Jewelry, Baan, ADP Payroll, ADP HRB

Education
Rider University   2008 — 2011
BA, Accounting

Mercer County Community College   2006 — 2008
Accounting

Experience
ZeroChaos   November 2013 - June 2014
CoreLogic  December 2012 - June 2013
Oracle  July 2011 - August 2012
Kaiser Permanente  July 2010 - February 2011
Charles Schwab  2007 - 2009
Charles Schwab  1999 - 2007
ADP  1991 - 1999
Advertising Checking Bureau  1987 - 1991
Franklin Templeton Investments  1985 - 1987
United States Army Corps of Engineers Information Design Center   1984 - 1984

Skills
Unix, DB2, Weblogic, COBOL, User Acceptance Testing, AIX, JCL, CICS, Regression Testing, Java, BMC Remedy, ClearCase, TSO, COBOLII, ClearQuest, Performance Testing, IBM Mainframe, LoadRunner, Web Services, JavaScript, Full Software Lifecycle, Solaris, Unit Testing, WebSphere Application..., JavaBeans, PeopleSoft, Serena Changeman, SDSF, UML, Red Hat Linux, IBM Servers, Load Testing, Stress Testing, Performance Metrics, ETL, Oracle Fusion Middleware, Web Applications, WebSphere Message Broker, WebSphere MQ, PeopleTools, UNIX utilities, IBM Power, Datacom, IBM Tivoli, HP Performance Center, Data Loading, Load Balancing, Performance Measurement, SiteScope, Oracle Fusion...

Education
Howard University   1981 — 1985
BBA, Computer Based Management Information Systems

Experience
Zerochaos   August 2010 - Present
A T & T  October 1978 - Present
AT&T  January 2000 - May 2010
AT&T  December 1998 - January 2000
AT&T  June 1982 - December 1998
U.S. Army Contracting Command   October 1974 - September 1980

Skills
Troubleshooting, Telecommunications, Data Center, Software Installation, Cabling, Microsoft Office, Disaster Recovery, HP, VoIP, Switches, WAN, IP, Frame Relay, Windows, Customer Service, Customer Relations, LAN/WAN, TCP/IP, Ethernet, Computer Hardware, T1, Network Administration, Call Center, Vendor Management, Telephony, Operating Systems, Linux, Service Delivery, Unix, Network Engineering, Wireless, Cisco Technologies, Networking, System Administration, LAN-WAN, Cisco Network..., Cisco Routing Essentials, Cisco Lan Switching and...

Education
Golden Gate University   1998 — 2000
Information Technology

College of Dupage
Information Technology

Experience
Travelers  August 2015 - Present
Brooks Brothers  February 2014 - Present
Datalytics Technologies LLC  November 2010 - February 2014
ZeroChaos   August 2010 - November 2010
Purdue Pharma  May 2006 - August 2010

Skills
Java, VB.NET, SQL, Microsoft Office, Windows Batch, C#, Visual C#, Netezza, SQL PL, SAP Business Software, IT Security Policies, Pharmaceutical Industry, HTML, JavaScript, PHP, OpenGL, Python, x86 Assembly, Oracle SQL, Visio, SharePoint, Linux, Database Administration, Perl, Process Automation, CDC, Replication, Business Objects, Data Integration, Databases, Microsoft SQL Server, Data Warehousing, Business Intelligence, Requirements Analysis, Business Analysis, ETL

Education
Hobart College   2006 — 2010
Bachelors, Computer Science

Hobart College   2006 — 2010
Minor, Cognition, Logic, and Language

Experience
SourceRight Solutions  July 2010 - March 2011
Accenture  August 2007 - October 2008
ZeroChaos   September 2005 - August 2007
AT&T  April 2000 - January 2003

Skills
Full-life Cycle..., Employee Relations, Employee Benefits, Recruiting, Training and Development

Education
Mercer University
B.S, Human Resources & Training and Development

Experience
ZeroChaos   May 2011 - Present
Comcast  March 2011 - May 2011

Skills
Microsoft SQL Server, JavaScript, C#, ASP.NET, SQL, .NET, LINQ, Agile Methodologies

Education
Mother Teresa Women's University   1998 — 2001
MCA, Master of Computer Applications

Madurai Kamaraj University   1995 — 1998
BCA, Bachelor of Computer Applications

Experience
ZeroChaos   June 2012 - May 2014
IBM Corporaton   December 1984 - May 2013

Skills
Negotiation, Sales Operations, Program Management, Consulting, Outsourcing, Leadership, Strategic Planning, Management, Microsoft Office, Public Speaking, Research, Nonprofits, Analytics, Customer Service, Compliance, Contractors, Microsoft Excel, Employee Benefits, Food & Beverage, Graphics, Internet, Internal Communications, Internal Audit, Interviews, Key Performance..., Lead Generation, Networking, Office Management, Office Administration, PowerPoint, Unified Communications, Interior Design, Entrepreneurship, Human Resources, Sales, Budgets, Software Industry, Siebel

Education
Project Management Institute
Project Management

Georgia State University   1993 — 1995
Business Administration, Management and Operations

Experience
City University of Seattle  July 2014 - Present
ZeroChaos   July 2014 - Present
Sponge School   July 2012 - Present
Learning Park   May 2011 - November 2014
Little Friends Preschool  September 2011 - June 2013

Skills
Translation, Teaching, Japanese, Language Teaching, Foreign Languages, ESL, Intercultural..., Proofreading, Tutoring, Linguistics, Editing

Education
京都大学 / Kyoto University   1996 — 2005
Doctor of Philosophy (Ph.D.), Slavic Languages, Literatures, and Linguistics, General

Experience
Paddington British Preschool   August 2015 - Present
ZeroChaos   January 2013 - Present
James Avery Craftsman  October 2002 - September 2006
The Jung Center of Houston   May 2001 - December 2004
Trauma Surgical   August 2003 - September 2004
IBC Bank  February 2003 - August 2003
University of Houston Bookstore   January 2001 - October 2002
Houston Museum of Natural Science  March 1996 - December 2000

Skills
Microsoft Office, Windows 2000, Windows XP, Windows Vista, Data Entry, Time Management, Accounts Receivable, Sales, Call Centers, Account Reconciliation, Purchasing, Windows 7, Outlook, Networking, Fax, Leadership, Accounting, Access, Customer Satisfaction, Telephone Skills, Administration, Training

Education
University of Houston   1994 — 2002
Bachelor of Arts (B.A.), Italian Studies and Psychology

Lon Morris College   1992 — 1994
Psychology

Experience
ZeroChaos   Afterschool AssistantNew Media Technology Charter SchoolDecember 2012 - January 2013
Y-NOT Academy   August 2012 - November 2012

Education
Haverford College   2008 — 2012
Bachelor of Science (BS), Major: Psychology, Minor: Creative Writing

Experience
ZeroChaos   June 2014 - Present
24-7 Intouch  July 2013 - June 2014
Subway  January 2011 - July 2013
Dish Network  September 2012 - March 2013

Skills
Customer Service, Customer Support, Customer Satisfaction, Customer Experience

Education
Metropolitan State University of Denver   2010 — 2011
Music Teacher Education

Chaparral High School   2004 — 2008
High School Diploma