24-7 Intouch
24-7 Intouch List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at 24-7 Intouch. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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24-7 Intouch Employees
24-7 Intouch March 2015 - Present
Image Fitness Ctr February 2015 - Present
World Finacial Group 2010 - Present
Fine Line Solutions 2007 - 2014
Thrifty Car Rental and Dollar Car Rental July 2012 - October 2012
RBC 2010 - 2011
FineLine Solutions 2007 - 2009
Walmart Canada 2007 - 2007
Spherion Staffing and Solution Inc. 2007 - 2007
ICT Philippines 2006 - 2007
Skills
Call Center, Customer Satisfaction, Customer Experience, IEX, Customer Service, Workforce Management, eWFM, Performance Management, Workforce Planning, Process Improvement, IEX Total View, Coaching, Team Building, Customer Retention, Operations Management, Team Leadership, Change Management, Microsoft Excel, Team Management, Forecasting, Contact Center..., Data Analysis, Microsoft Office, Outlook, Analysis, Management, TotalView, Mutual Funds, Life Insurance, Term Life Insurance, Permanent Life Insurance, Financial Reporting, Strategic Financial..., Investment Banking, Employee Training, Employee Engagement, Contact Centers, Service Delivery, Sales, Insurance, Strategy, Telemarketing, Inbound Marketing, Business Process..., Relationship Management, Key Performance..., Leadership, CRM, Soft Skills, Market Research
Education
University of Manitoba 2014 — 2016
Business Administration and Management, General
World Financial Education Institute 2010 — 2010
Life Insurance Qualification Program
Centro Escolar University 1995 — 2000
Bachelor of Science in Commerce, Computer Science and Information System
Colegio Del Buen Consejo 1991 — 1995
Highschool Diploma
CSI Canada
Investment Funds in Canada
STS AeroStaff Services January 2015 - Present
24-7 Intouch December 2013 - January 2015
Crown Plaza Denver October 2013 - November 2013
Provider's Resource Clearinghouse September 2013 - October 2013
Green Oaks Center April 2012 - September 2012
Skills
Communication, Customer Service, Filing, Aerospace, Aircraft, Call Centers, Microsoft Excel, Microsoft Office, Time Management, Aviation, Military, Recruiting
Education
Albany State University 2011 — 2012
Psychology
Colquitt County High School 2007 — 2011
High School, CP+ Diploma, 3.4 GPA
24-7 Intouch October 2014 - Present
S & S Anodizing July 2011 - October 2014
Concessions International November 2013 - March 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Project Management, Strategic Planning, Social Media, Teaching, Team Leadership, Team Building, Negotiation, Teamwork, English, Hospitality, Food, Food, Time Management, Social Networking, Facebook
Education
Front Range Community College 2014 — 2015
William C. Hinkley High School 2010 — 2014
Walgreens June 2014 - Present
Jos. A. Bank Clothiers November 2013 - December 2013
24-7 Intouch December 2011 - August 2012
Macy's September 2010 - February 2011
Skills
Team Leadership, Customer Service, Sales, Networking, Call Centers, Account Management, Customer Experience, Management, Customer Satisfaction, Leadership, CRM, Time Management, Team Building, Microsoft Office, Process Improvement, Training, Microsoft Excel, Teamwork, Marketing, Troubleshooting, Outsourcing
Education
Metropolitan State College of Denver 2012 — 2015
Bachelor's degree, Business Administration, Management and Operations, Senior
UVU 2009 — 2010
Dakota Ridge High School 2001 — 2005
SOS Healthcare Staffing June 2013 - Present
Garden Fresh Restaurant Corp. (dba Souplantation & Sweet Tomatoes Restaurants) April 2013 - October 2013
All Valley Home Health Care & Nursing May 2013 - June 2013
Burlington Coat Factory April 2013 - May 2013
24-7 Intouch October 2012 - April 2013
Burlington Coat Factory June 2012 - November 2012
Edible Arrangements May 2012 - June 2012
Vector Marketing April 2012 - May 2012
Visa November 2011 - April 2012
AIL American Income Life December 2011 - February 2012
Skills
Customer Service, Sales, Call Centers, Customer Satisfaction, Recruiting, Employee Relations, Microsoft Excel, PowerPoint, Merchandising, Microsoft Word, Leadership, Outlook, Microsoft Office, Time Management, Data Entry, Administrative..., Temporary Staffing, Compliance Management, Team Building
Education
Metropolitan State University of Denver 2011 — 2012
24-7 Intouch April 2015 - Present
RTD June 2014 - August 2014
YMCA May 2012 - August 2013
Skills
Public Speaking, Time Management, PowerPoint, Microsoft Word, Leadership, Customer Service, Strategic Communications, Social Media, Microsoft Office, Social Networking, Press Releases, Event Management, Teamwork, Blogging, Windows, Adobe Photoshop
Education
Colorado State University 2015 — 2016
Master of Tourism Management
Colorado State University 2012 — 2014
Bachelor of Arts (B.A.), Journalism and Media Communications
Community College of Aurora 2010 — 2012
Associate of Arts (A.A.)
2nd & Charles Bookstore May 2013 - August 2014
24-7 Intouch January 2014 - April 2014
Starbucks November 2012 - August 2013
Catholic Social Services Alaska October 2011 - July 2012
Bean's Cafe August 2010 - August 2011
Loyola Marymount Student Housing August 2009 - May 2010
Enovative Group, Inc. May 2009 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Nonprofits, Customer Service, Community Outreach, Writing, Creative Writing, Editing, Inkscape, PowerPoint
Education
Loyola Marymount University 2006 — 2010
Bachelor's degree, English Language and Literature, General, Magna Cum Laude
Arcadia High School 2002 — 2006
SolvOne April 2015 - July 2015
24-7 Intouch March 2012 - September 2014
RMS, an iQor Company February 2011 - March 2012
iQor July 2008 - February 2011
StarTek January 2003 - June 2008
Skills
Call Center, Customer Satisfaction, Training, BPO, Performance Management, Customer Experience, Call Centers, Employee Relations, Training Delivery, Workforce Management, Contact Centers, Technical Support, Time Management, Team Management, Data Entry, Coaching, Customer Service, Leadership, Team Leadership
Education
Adams State College
BA, History
University of Northern Colorado
European History
24-7 Intouch July 2014 - Present
Papa Murphy's International December 2011 - July 2014
Little Caesars Pizza November 2011 - March 2012
Skills
User Experience, Social Media, Photoshop, Telecommunications, Customer Experience, Email Clients, User Assistance, Rentals, Digital Photography, Facebook, Digital Media, Photography, Social Networking
Education
Colorado State University-Global Campus 2014 — 2020
Non-Degree seeking program, Information Technology
Community College of Aurora 2012 — 2013
Associate of Arts (A.A.), Fine and Studio Arts
Smoky Hill High School 2008 — 2012
Diploma, General Studies
PENSCO Trust Company June 2013 - July 2014
24-7 Intouch July 2012 - June 2013
2-10 Home Buyers Warranty August 2010 - July 2011
Convergys October 2009 - August 2010
Skills
Call Centers, Customer Experience, Customer Satisfaction, Technical Support, Customer Service, Troubleshooting, Customer Support, Data Entry, Windows 7
Education
Pickens Technical College 2008 — 2009
Medical Support Specialist, Medical Office Management/Administration
Community College of Aurora 2006 — 2008
Associate's degree, General Studies
Examiner.com May 2015 - Present
Halloween City September 2014 - November 2014
24-7 Intouch May 2014 - August 2014
Yellow Scene Magazine May 2014 - July 2014
Metrosphere August 2013 - June 2014
Metro Student Media - The Metropolitan June 2013 - June 2014
The Metropolitan January 2013 - May 2013
The Metropolitan June 2012 - December 2012
The Overview 2005 - 2009
Skills
Journalism, Newspapers, Copy Editing, Editorial, News Writing, AP Style, Magazines, Online Journalism, Storytelling, Feature Articles, Editing, Blogging, Publishing, Press Releases, Publications, Copywriting, New Media, Media Relations, Web Content, Breaking News, Social Media, Writing, Social Networking, Creative Writing, Social Media Marketing, Public Speaking, InDesign, Microsoft Office, Facebook, Proofreading, Research, Management, WordPress, Adobe Creative Suite, Customer Service, Newsletters, Advertising, Marketing Communications, Blogger, Photoshop, Photography, Digital Photography, Multimedia, Headline Writing
Education
Metropolitan State University of Denver 2009 — 2014
Bachelor's Degree, Communication, Journalism, and Related Programs
Western State University 2011 — 2011
Communication, Journalism, and Related Programs
Standley Lake High School 2005 — 2009
High School, Journalism
Employer Solutions Group March 2014 - Present
Proactive Human Resource Services, LLC October 2011 - Present
24-7 Intouch December 2011 - September 2013
Sears Home Improvement Products 2008 - 2010
Legal Lumping Leadership 2008 - 2008
Albertsons 1978 - 2007
Skills
Human Resources, Human Resource Planning, Human Resource..., Strategic Human..., Recruiting, Management, Leadership, Team Leadership, Leadership Development, Retail Operations..., Retail Career..., Accelerated Management..., Diversity Training, Safety Training -..., Performance Management, Employee Relations, Coaching, Talent Management, Succession Planning, Talent Acquisition, Team Building, Employee Training, Organizational..., Employee Benefits, Conflict Resolution, Onboarding, Organizational..., Employee Engagement, Change Management, New Hire Orientations, HRIS, Strategic Planning, Temporary Placement, Payroll, Benefits Administration, Sales, Personnel Management, Performance Improvement, Technical Recruiting, Cold Calling, Retail
Education
Metropolitan State College of Denver
Bachelor of Science (B.S.), Human Resource Management
Pueblo East
24-7 Intouch July 2014 - Present
Brookdale Senior Living April 2013 - July 2014
• HOUSEKEEPING SERVICES January 2012 - April 2013
McDonald's Corporation May 2012 - September 2012
24/7 Intouch August 2011 - December 2011
Speedy Cash January 2007 - January 2009
Swiss Colony January 2004 - January 2006
Skills
Customer Service, Detailed Organization, Data Entry, Highly personable, Internet Troubleshooting, Microsoft Excel, Microsoft Word, Office Equipment..., Accounting, Troubleshooting, Sales, Telephone Skills, Customer Satisfaction, Time Management, Cashiering, Databases, Organization
Education
Arapahoe Community College 2013 — 2016
Associate's degree, Physical Therapy/Therapist
Kirkwood Community College 2002 — 2003
none, Dental Assisting/Assistant
Clinton High school 1996 — 2000
Diploma, General Studies
Clinton High School
24-7 Intouch June 2014 - Present
ContactWorks February 2014 - April 2014
TreeFolks January 2014 - February 2014
AmeriCorps January 2013 - November 2013
Dollar General November 2009 - January 2010
Business Information Solut 2010 - 2010
Faulkner State Community College October 2008 - April 2009
Papa Johns August 2005 - February 2006
Papa Johns January 2002 - August 2005
Skills
Customer Service, Time Management, Teamwork, Microsoft Office, Microsoft Word, Data Entry, Telephone Skills, PowerPoint, Cashiering, Phone Skills, Phone Etiquette, Customer Satisfaction, Filing, Inventory
Education
James H Faulkner State Community College 2007 — 2008
CIT/Network specialist, Computer Information Technology
Pensacola Junior College 2006 — 2007
Computer Information Technology
Manatee Community College 2005 — 2006
Computer Information Technology
Daphne High School 2001 — 2005
24-7 Intouch February 2014 - October 2014
Marco's Pizza October 2012 - February 2013
Best Buy February 2012 - April 2012
Skills
Customer Service, Cashiering, Customer Satisfaction, Time Management
Education
Community College of Aurora
Business Administration and Management, General
Town & Country Foods February 2015 - Present
The Fund for the Public Interest November 2014 - December 2014
Work for Progress September 2014 - November 2014
24-7 Intouch February 2014 - September 2014
GreenRide August 2012 - December 2013
Circle K International April 2012 - April 2013
Circle K International 2011 - 2012
Jimmy John's June 2011 - July 2011
Boy Scouts of America June 2010 - August 2010
Boy Scouts of America June 2009 - August 2009
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Event Planning, Community Service, Research, Customer Service, Fundraising, Social Media, Teamwork, Photoshop, Community Outreach, Facebook, Data Entry, Volunteer Management, Nonprofits, Leadership, Critical Thinking, Team Leadership, Volunteering, Social Networking, Data Analysis, Windows, Organizational..., Team Building, Training, Time Management, Teaching, Leadership Development, Management
Education
Montana State University-Bozeman 2015 — 2017
Master of Public Administration (MPA), Public Administration
Colorado State University 2010 — 2013
Bachelor of Science (BS), Psychology
24-7 Intouch July 2014 - April 2015
Lord Chamberlain Nursing and Rehabilitation Center June 2012 - October 2013
Milford Walk-in Medical Center October 2012 - December 2012
Skills
Customer Service, Leadership, Training, Team Leadership, Team Management, Team Building, Process Improvement, Customer Satisfaction
Education
The Art Institute of Pittsburgh-Online Division 2012 — 2013
Bachelor's degree, Graphic Design
Art Institute of Pittsburgh
24-7 Intouch August 2015 - Present
Network International Models February 2013 - August 2015
PCMG April 2014 - August 2014
The Hollywood Reporter March 2014 - 2014
CONNECT WIRELESS – VERZION WIRELESS 2012 - 2014
XR Collection 2011 - 2013
ST. PETE PREP 2008 - 2011
Skills
Runway, Fashion, Photo Shoots, Fashion Shows, Editorial, Magazines, Management, Sales, Film, Customer Service, Event Planning, Fundraising, Leadership, Marketing, Public Relations, Team Building, Social Networking, Social Media Marketing, Social Media, Microsoft Word
Education
ABRAHAM BALDWIN AGRICULTURE COLLEGE 2008 — 2010
Bachelor's Degree, American History (United States)
Hiram College 2006 — 2008
American History (United States)
Sports Authority March 2015 - Present
Sports Authority March 2015 - Present
24-7 Intouch July 2014 - March 2015
Ultimate Staffing September 2013 - January 2014
Apex Systems August 2012 - July 2013
Comcast June 2006 - August 2011
Skills
Microsoft Office, PowerPoint, Customer Service, Public Speaking, Microsoft Word, Leadership, Teamwork, Microsoft Excel, Time Management, Research, Call Centers, Management, Access, Windows, Data Entry, Training, Customer Satisfaction, Troubleshooting, Team Leadership
Education
Colorado Technical University 2011 — 2013
George Washing High School 2002 — 2005
High School Diploma
Reed Group July 2014 - Present
Safeco Insurance October 2013 - July 2014
24-7 Intouch September 2011 - February 2014
Skills
Call Centers, Contact Centers, Workforce Management, Outsourcing, Customer Experience, Team Management, Performance Management, Customer Satisfaction, Avaya, Leadership, Management, Technical Support, Troubleshooting, Customer Service, Training, Team Leadership, Telecommunications, Coaching, Call Center Development, Human Resources, Data Entry, Outlook, Employee Relations, Data Analysis, Teamwork, Employee Engagement, Project Planning, Analysis, VoIP, Quality Assurance, Customer Retention, Time Management, Team Building, Customer Support, Service Delivery, Account Management, Windows 7
Education
Colorado Technical University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Skyview High School 2001 — 2005
24-7 Intouch 2014 - 2014
Michaels Stores, Inc. March 2013 - November 2013
Cbeyond August 2012 - February 2013
Sprint July 2007 - September 2009
Skills
Customer Service, Telecommunications, Technical Support, Wireless, Troubleshooting, Microsoft Office, Windows Vista, Windows 7, Mac, Apple, Microsoft Word, Microsoft Excel, Outlook, Siebel, Ensemble, P2K, Knowledge Base, Word Processing, Sales, Customer Retention, Issue Resolution, Customer Satisfaction
Education
Community College of Aurora 2007 — 2011
Pickens Technical College 2006 — 2006
Animal Sciences
RE/MAX May 2013 - Present
24-7 Intouch March 2013 - May 2013
24-7 Intouch October 2011 - March 2013
The Home Depot April 2011 - October 2011
Skills
Customer Service, Customer Satisfaction, Customer Retention, Technical Support, Project Management
Education
Prince Institute of Professional Studies Inc 2012 — 2012
Stenography
Northern Arizona University 2006 — 2007
Secondary Vocal Education
24-7 Intouch January 2014 - Present
Education Sales Management May 2011 - Present
Frontier Airlines June 2006 - January 2008
United Airlines February 2002 - November 2004
Skills
Leadership Development, Scheduling, Customer Relations, Customer Service, Performance Management, Microsoft Office
Education
City Colleges of Chicago-Malcolm X College
Journalism
Northeastern University
English
24-7 INtouch January 2001 - Present
Skills
Call Center, Outsourcing, Customer Satisfaction, Performance Management, Strategic Planning, New Business Development, Customer Relations, Strategic Partnerships, Team Management, BPO, Team Building, Team Leadership, Telecommunications, Process Improvement, Customer Service, Management, Business Development, Marketing, Sales Management, Customer Experience, Account Management, Leadership, Coaching, Vendor Management, Recruiting, Business Strategy, Call Centers, Training, Contact Centers, Workforce Management, Operations Management, Strategy, B2B, CRM, Change Management, Lead Generation, Inbound Marketing, Sales Process, Employee Training
Education
University of South Florida 1997 — 2000
Babson College 1992 — 1996
24-7 Intouch September 2013 - Present
Chipotle Mexican Grill 2012 - 2013
Palo Alto, Inc July 2011 - August 2011
Skills
Bilingual, Microsoft Office, Customer Service, Driving License, Highly detail oriented, Highly self-motivated, Data Entry, Filing, Friendly Personality, Dependable Team Player, Highly Organized &..., Problem Solving, Food Service, Work in A Fast Paced..., Proficient Typing Skills, Skilled Communicator
Education
Community College of Aurora 2014 — 2017
Associate of Science (AS)
Aurora Central High School 2009 — 2013
High School Diploma
Special Preparations Media Group May 2015 - Present
24-7 Intouch January 2014 - Present
Denver International Airport July 2013 - January 2014
Community College of Denver July 2012 - May 2013
Community College of Denver February 2011 - July 2012
Elitch Gardens April 2010 - November 2010
Skills
Microsoft Word, Microsoft Excel, Apple, iOS, OS X, Windows 7, Windows Vista, Windows XP Pro, windows 8, Mac OS, Social Networking, Customer Service, WordPress, Google Docs, Critical Thinking, PowerPoint, Public Speaking, Microsoft Office
Education
Thomas Jefferson High School 2006 — 2010
Community College of Denver
24-7 Intouch September 2012 - Present
Auraria Higher Education Center February 2012 - August 2012
Prime Source Recruitment January 2010 - January 2012
Palo Duro Hardwoods August 2008 - January 2009
Skills
Basic computer skills, Fast learner, Experience in..., Skilled public speaker, Self-Motivated, •1 year of customer..., •1 year experience in..., •Strong in teamwork and..., •Experience in written...
Education
Metropolitan State University of Denver 2009 — 2013
Netflix June 2015 - Present
24-7 Intouch April 2014 - May 2015
24-7 Intouch September 2012 - March 2014
Domino's Pizza January 2011 - September 2012
Amigos Therapy Services,PLLC January 2007 - December 2011
Skills
Training, Facilitation, Call Centers, Outsourcing, Contact Centers, Customer Experience, Performance Management, Customer Satisfaction, Team Leadership, Troubleshooting, Vendor Management, Avaya, Team Management, CRM, Avaya Technologies, Workforce Management, Technical Support, Inbound Marketing, Microsoft Office, Google Docs
Education
Collin County Community College 2008 — 2012
Plano East Senior High 2006 — 2008
High School Diploma
24-7 Intouch September 2012 - Present
T-Mobile USA June 2007 - June 2012
Citigroup March 2005 - February 2007
Skills
Telecommunications, Call Centers, Customer Service, Leadership, Customer Experience, Troubleshooting, Customer Satisfaction, Performance Management, Training, Team Leadership, Sales, Vendor Management, Management, Team Building
Education
Brookhaven Community College
State Farm January 2015 - Present
24-7 Intouch 2013 - 2014
TeleFix Communications, Inc. July 2010 - August 2013
Renoir Consulting June 2011 - December 2012
ATGWORK 2009 - 2010
USC Consulting Group, LLC 2008 - 2008
Health Alliance/University Hospital 2005 - 2007
Cornerstone Brands Inc/Cinmar 2002 - 2005
Clarkston Consulting 2000 - 2002
Skills
Six Sigma, Process Improvement, Change Management, Leadership, Integration, Project Management, Management Consulting, Business Process..., Operations Management, Quality Assurance, Business Development, Cross-functional Team..., Program Management, PMP, Business Analysis, Business Process, Start-ups, Strategic Planning, Project Planning, Analysis, MS Project, Vendor Management, Outsourcing, Process Engineering, Business Transformation, Enterprise Software, Strategy, Supply Chain Management, Business Intelligence, PMO, Management, Project Portfolio..., Microsoft Office, Microsoft Excel, Microsoft Word, Visio, ERP, Financial Reporting, Customer Service
Education
Miami University
MBA, Finance
Wilberforce University
Bachelor's Degree, Comprehensive Science/Math
24-7 Intouch August 2013 - Present
Children's Hospital Colorado March 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Team Building, Teamwork, Leadership
Education
Metropolitan State University of Denver 2012 — 2016
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Comcast Cable June 2013 - Present
24-7 Intouch August 2011 - May 2013
Concentra September 2005 - February 2008
Skills
Training, Customer Experience, Call Centers, Microsoft Excel, Troubleshooting, Technical Support, Customer Satisfaction, Coaching, Team Leadership, Customer Service, Microsoft Office, Outlook, Time Management, Leadership, Data Entry, Team Building, Management, Access, Process Improvement, Teamwork
Education
Community College of Aurora
Boostability October 2014 - Present
24-7 intouch April 2014 - July 2014
Kwik Carwash July 2013 - September 2013
Build Create Kenya June 2013 - June 2013
Heidi's Deli April 2012 - June 2013
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Public Speaking, Teamwork, Customer Service, Photoshop, Photography, Telephone Skills, Illustrator
Education
Utah Valley University 2014 — 2017
Brigham Young University - Idaho 2013 — 2017
FulCircle Inc September 2011 - November 2012
24-7 Intouch August 2010 - August 2011
Ambassador Dog and Cat Hospital June 2008 - June 2010
Golden State Humane Society July 2007 - May 2008
AAA Animal Hospital September 2006 - June 2007
AAA Animal Hospital/Huntington Beach Humane Society September 2006 - June 2007
Uptown Animal Hospital September 2005 - August 2006
Uptown Animal Hospital September 2005 - August 2006
Skills
Customer Service, Call Center, Outsourcing, Account Management, Customer Satisfaction, Sales, E-commerce, New Business Development, Leadership, Performance Management, Business Development, Team Management, Marketing, Troubleshooting, Marketing Strategy, Sales Management, Business Strategy, Data Entry, Management, Team Leadership, Process Improvement, Team Building, Training, Project Management, Strategic Planning, Microsoft Office, Operations Management, Recruiting, B2B, Project Planning, Lead Generation, Negotiation, PowerPoint, Sales Process, Selling, Teamwork, Cross-functional Team..., Social Media, Employee Relations, Sales Operations, Contact Centers, Business Analysis, Budgets, Retail, Direct Marketing, Microsoft Excel, Salesforce.com, Call Centers, Telecommunications, CRM
Education
University of Phoenix 2011 — 2014
Bachelors, Early childhood Development
Bellflower High School 1996 — 2001
High School/Secondary Diplomas and Certificates
Cheonggang Academy
24-7 Intouch January 2012 - December 2012
Remedy Staffing November 2010 - October 2011
St. Josephs Hospital November 2008 - December 2009
Colorado Convention Center July 2005 - December 2008
Doss Technical Services November 2005 - June 2006
Skills
Customer Service, Ten Key, Cash Handling Experience, Filing, Computer Hardware, Typing, Multi Tasking, Job Scanning, Team Building, Reliable
Education
Metropolitan State University of Denver 2013 — 2018
Undeclared Degree, Undeclared
Community College of Denver 2004 — 2004
Community College of Denver
General Studies
24-7 Intouch December 2013 - Present
Comedian August 2010 - Present
Comedy Works January 2011 - January 2012
Sogeti July 2005 - July 2010
TecHelp Services, LLC January 2002 - July 2005
Volt Technical Resources January 1999 - January 2002
Center Partners January 1997 - January 1999
Advanced Energy January 1996 - January 1997
Skills
Comedian, Comedy, Stand Up Comedy, Comedy Booker, Emcee, Management, Promotions, Marketing, Comedy Writer, Network Administration, Hardware, Leadership, Event Planning, Operating Systems, Social Networking, Windows Server, Networking, Servers, HP, Microsoft Office, Windows 7, Computer Hardware, Microsoft Exchange, Software Installation, Linux, Social Media Marketing, Public Speaking, Stand-up Comedy, Windows XP, Customer Service, Social Media, Computer Maintenance
Education
Front Range Community College 1999 — 1999
Cisco Network Associate, Computer Programming, Vendor/Product Certification
Bullard High School 1990 — 1991
High School Diploma, General Studies
24-7 Intouch November 2014 - Present
24-7 Intouch November 2014 - Present
Everest University July 2014 - October 2014
Subway July 2012 - June 2013
Kmart Corporation August 2011 - May 2012
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Time Management, PowerPoint, Teamwork, Inventory Management, Sales, Merchandising
Education
Everest University Largo 2014 — 2015
Associate's degree, Business Administration and Management, General
Everest University-Largo 2012 — 2013
Medical Assistant, Medical Office Assistant/Specialist
24-7 Intouch September 2014 - Present
Godiva Chocolatier August 2011 - March 2013
Skills
Entertainment, Acting, Film, Theatre, Comedy, Stage, Television, Film Production, Improvisation, Feature Films, Voice Over, Singing, Stage Management, Musical Theatre, Performing Arts, Writing
Education
Ball State University 1998 — 2000
Bachelor's degree, Theatre; Musical Theatre Option
Millikin University 1996 — 1998
Musical Theatre
Cetera Advisors LLC August 2014 - Present
24-7 Intouch August 2011 - July 2014
MSL Inc. February 2008 - August 2011
Alter Trading January 2007 - February 2008
Skills
Customer Satisfaction, Call Centers, Workforce Management, Customer Experience, Payroll, Customer Service, BPO
Education
Community College of Aurora 2011 — 2015
Hospitality
VenatoRx Pharmaceuticals Inc. March 2014 - Present
Drexel University September 2014 - March 2015
Trail Dreams Clothing & Gear August 2011 - December 2012
Avon Canada March 2009 - March 2012
24-7 Intouch June 2010 - December 2010
Canadian Tire Corporation April 2009 - October 2009
Subway Sandwiches September 2004 - December 2008
Skills
Agarose Gel..., Bacterial Culture, Cell Culture, DNA extraction, Titration, Molecular Biology, PCR, Scientific Writing, Dissection, Microsoft Office..., NextEngine ScanStudio, Spectrophotometry, Micropipetting, Serial Dilutions, Statistical Data..., Microbiology, Distillation
Education
Drexel University 2012 — 2015
Bachelor of Science, Biological Sciences
University of Manitoba 2010 — 2012
Pursued Bachelor of Science, Biological Sciences
John Brown (CEO CLUB) 2015 - Present
24-7 Intouch 2015 - Present
Building Economic Stability Together - BEST LLC. March 2015 - May 2015
Thompson Hospitality 2013 - 2015
The Lasik Vision Institute™ November 2014 - November 2014
Harlem Children's Zone 2012 - August 2013
The Madison Square Garden Company November 2011 - August 2013
Harlem Children's Zone 2011 - 2012
Skills
Facebook, Writing, Social Networking, Social Media, Event Planning, Microsoft Word, Photoshop, Public Speaking, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Research, Nonprofits, Time Management, Editing, Community Outreach, Fundraising, Program Development, Creative Writing
Education
Virginia Union University 2013 — 2015
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
CUNY York College 2011 — 2013
Marketing
Sullivan County Community College 2010 — 2011
Graphic Design
24-7 Intouch October 2014 - January 2015
Lotus Business Solutions, Inc September 2014 - October 2014
Fresh Fish Company March 2014 - August 2014
Spirit Halloween September 2013 - October 2013
Business Communications Solutions, LLC. April 2013 - April 2013
Kentucky Fried Chicken August 2007 - November 2007
Skills
Sales, Program Management, Social Media, Photoshop, Customer Satisfaction, Data Entry, Customer Service, Website Maintenance, Telecommunications, Inventory Management, Time Management, Teamwork, Cashiering, Food, Microsoft Word, Account Management, Leadership, Team Management, Team Leadership
Education
The Arts Institute of Colorado 2013 — 2015
Cinematography and Film/Video Production
Crowder College 2011 — 2012
General Studies
Trellgurl Music CEO/FounderTampa Bay Musicians Guild & Trellgurl ProductionsNovember 2010 - Present
24-7 Intouch September 2014 - February 2015
Church Of Purpose August 2012 - November 2013
Life Force Arts and Technology Academy June 2010 - June 2011
Skills
Social Media, Vocalist, Singing, Entertainment, Performing Arts, Music Production, Musicians, Event Management, Event Planning, Video Production, Church Events, Church Administration, Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Social Media Marketing, Microsoft Word, Public Speaking, Public Relations, PowerPoint, Creative Writing, Blogging, Music
Education
Stratford University 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, NA
Concorde Career Institute-Tampa 2005 — 2005
Medical Office Assistant/Specialist
24-7 Intouch June 2014 - Present
Dentsply February 2013 - June 2014
Fletcher Music Centers August 2011 - February 2013
Carrabba's Italian Grill January 2010 - December 2010
Easter Seals Southwest Florida December 2008 - December 2009
Skills
Customer Service, Linux, JavaScript, Node.js, Web Development, Ruby, Ruby on Rails, HTML 5, CSS, Python, Computers, jQuery, CSS3, Debugging Code, Software Development, WebOS, PHP4/5, MySQL, Databases, WordPress, Web Applications, CMS, Web Design, Web Services, Programming, Red Hat Linux, Music, Restaurants, Sales, Bootstrap
Education
Free Code Camp 2015 — 2016
Full Stack Web Developer, Computer Software Engineering
Keiser University-Ft Lauderdale 2002 — 2003
Associate of Science (A.S.), Computer Programming
Lakewood Ranch High School 2000 — 2002
Diploma, College Prep
24-7 Intouch December 2013 - Present
CEDCA January 2013 - March 2014
NeWorld Education/iMandarin Language Training February 2012 - January 2013
Tangshan Everson Ceramics August 2008 - February 2012
Walcom Inc. Beijing Office November 2007 - August 2008
JC Brother LLC, Beijing Representative Office March 2005 - October 2007
Capital University of Economics and Business, Overseas Chinese College August 2004 - February 2005
Office Max July 2001 - April 2004
Skills
Sourcing, Manufacturing, Negotiation, Customer Relations, Budgeting, Customer Service, Chinese, Budgets, Business Development, Contract Negotiation, Management, Market Research, Product Development, Training, English, Strategic Planning
Education
University of California, Davis 2002 — 2004
Bachelor of Arts, Political Science; International Relations and Public Law
American River College 2000 — 2001
Political Science; International Relations and Public Law
Lincoln University (MO) 1996 — 1997
Political Science; International Relations and Public Law
Fatima High School
24-7 Intouch 2012 - 2012
Education
Community College of Denver 2008 — 2011
Group Publishing, Inc. October 2014 - Present
24-7 Intouch August 2013 - January 2014
Horizon Marketing Group August 2012 - August 2013
Big Thompson Tennis Academy January 2010 - January 2013
Hiring for Hope January 2009 - October 2010
Mallard Creek High School August 2007 - May 2010
Memorable Moments Inc January 2004 - May 2010
Regis Jesuit High School August 2004 - January 2009
Global Works, Inc. June 2004 - June 2007
Regis Jesuit High School August 2004 - December 2006
Skills
Editing, Marketing, Advertising, Budgets, Sales, Program Management, Digital Marketing, Project Management, Social Media Marketing, Adobe Creative Suite, Corporate Training, IT Service Management, Web Site Production, Digital Media, Website Promotion, Management, Digital Video, Multimedia, Microsoft Office, Training, Web Design, Teaching, Bilingual, Spanish, Photography, First Aid, Windows 2000, Education, Tennis, Cpr Certified, Coaching, Peer Tutoring
Education
Colorado State University-Global Campus 2014 — 2016
Secondary B.S., Information Technology
Colorado Christian University 2013 — 2014
Bachelor of Arts (B.A.), IT and Project Management endorsement, 3.8
University of Phoenix 2008 — 2013
Masters, Secondary Education
Mount Saint Mary's University 1994 — 1998
B.S., International Business and Spanish, 3.4
Manheim Auctions February 2015 - Present
24-7 Intouch October 2014 - Present
Democracy Resouces July 2014 - Present
Vapin' Apes March 2014 - Present
Writer : Tony Bravo July 2012 - Present
Visual Artist January 2006 - Present
A Taste of Colorado September 2015 - September 2015
Angelo's Cd's August 2014 - October 2014
Sunshine Discount Vitamins January 2014 - March 2014
City of Asheville September 2012 - October 2013
Skills
Microsoft Office, Adobe Creative Suite, Graphic Design, Video Production, HTML + CSS, After Effects, Video Editing, Event Management, Videography, Print Production, Event Marketing, Digital Video, Analog Design, Digital Illustration, Illustration, Texture Painting, Oil Painting, Painting, Framing, CMS, Flash, ActionScript, Adobe Acrobat, Pro Tools, Final Cut Pro, Final Cut Studio, Final Cut Express, InDesign, Concept Development, Concept Design, Project..., Event Planning, Event Photography, Live Sound, Live Shows, Live Events, Sound Design, Sound Editing, Sound Production, Client Relationship..., Customer Service, Photography, WordPress, Editing
Education
The University of Georgia 2005 — 2008
Bachelor of Fine Arts, Digital Media
Georgia Perimeter College 2002 — 2005
Associates of Science, Education
24-7 Intouch January 2015 - Present
The Guildhall at SMU January 2013 - May 2014
Templar Security September 2011 - December 2012
American Security October 2009 - July 2011
Skills
Level Design, Game Development, Game Design, Video Games, Computer Games, Game Mechanics, Character Designs, Creative Writing, Creative Problem Solving, Photoshop, Leadership, Team Leadership, Brainstorm Facilitation, Idea Generation, Community Outreach, Security Operations, Unreal Editor, Creative Concept Design, Military Operations, Military Training, Weapons Handling, Weapons Training, Protective Security, Chaplaincy, Gameplay, Texturing, Game Programming, Facilitators, Perforce, Unity3D, 3D Studio Max, Facilitation, Character Animation, Maya, PS3, MMO, 3D Modeling, Lua, UV mapping, Kismet, Mudbox, Unreal Engine 3, Zbrush, Xbox 360
Education
SMU Guildhall 2013 — 2014
Professional Training, Level Design
ITT Technical Institute-Greenville 2007 — 2011
Bachelor's degree, Digital Entertainment and Game Design
24-7 Intouch March 2015 - Present
24-7 Intouch December 2013 - March 2015
24-7 Intouch September 2013 - December 2013
24-7 Intouch July 2012 - September 2013
24-7 Intouch March 2012 - July 2012
24-7 Intouch October 2011 - March 2012
24-7 Intouch May 2011 - October 2011
Nordstrom 2007 - 2011
US Navy Reserve 2005 - 2008
Skills
Call Center, Contact Centers, Customer Experience, Customer Satisfaction, Technical Support, Customer Service, Troubleshooting, Team Management, Team Building, Performance Improvement, Increase Productivity, Performance Management, Vendor Management, Microsoft Excel, Windows, System Administration, Call Centers, Data Entry, Leadership, Team Leadership, CRM, Management, Quality Assurance, Employee Training, Workforce Management, Sales, Outsourcing, Process Improvement, Coaching, Customer Retention
Education
Front Range Community College 2007 — 2009
General Studies
Precision Business Solutions, Inc. March 2015 - Present
Thorn Network, Inc. September 2014 - March 2015
24-7 Intouch September 2013 - August 2014
Lycoming College January 2013 - May 2013
Lycoming College Psychology Department September 2012 - May 2013
Lycoming College July 2012 - September 2012
Education
Lycoming College 2009 — 2013
Bachelor of Science (BS), Psychology and Biology, Cum Laude
Collin County Community College
24-7 Intouch April 2014 - Present
Temple Emanuel August 2008 - Present
24-7 Intouch April 2013 - April 2014
Temple Emanuel Preschool and Kindergarten September 2008 - May 2011
Hinkley High School June 2006 - October 2008
Clyde Miller Elementary School August 2006 - June 2008
Skills
Public Speaking, Customer Service, Research, Teaching, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Photoshop, Editing, Strategic Planning, Employee Training, Curriculum Development, Quality Assurance, Curriculum Assessment, Management, Financial Markets, Stock Market, Transfer Agency
Education
Harvard University 2012 — 2015
Master of Arts (M.A.), Religion/Religious Studies, 4.0
University of Northern Colorado 2007 — 2011
Bachelor of Arts (B.A.), Elementary Education and Teaching, 4.0
University of Louisville 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Emergency Medical Technology/Technician (EMT Paramedic), 4.0
24-7 Intouch August 2013 - Present
Transactel May 2009 - August 2013
TELUS International August 2012 - July 2013
Transactel May 2008 - May 2009
Transactel September 2007 - May 2008
US Embassy Guatemala May 2004 - September 2007
Skills
Customer Relations, BPO, Customer Service, Call Center, Caribbean, Multilingual, Multiple Sites, Customer Experience, Customer Satisfaction, Program Implementation, Avaya, Cisco Technologies, Central America, Call Centers, Strategic Planning, Business Strategy, Partnerships, Building Relationships, Teamwork, Workforce Management, Operations Management, Telecommunications, Contact Centers, Vendor Management, Call Center Development, Outsourcing, Inbound Marketing, Team Leadership, Offshoring, Service Delivery, Performance Management, Program Management, Process Improvement, Quality Assurance, Six Sigma, Team Management, CRM, Leadership, Management, Key Performance..., Change Management, Avaya Technologies
Education
EADA - Escuela de Alta Dirección y Administración 2009 — 2010
Global MBA, International/Global Studies
Pontificia Universidad Católica del Perú 2009 — 2010
MBA, Business Administration and Management, General
Universidad Francisco Marroquín 1999 — 2004
Law School
Rite of Passage February 2014 - Present
Convergys September 2012 - January 2014
24-7 Intouch January 2012 - September 2012
The Home Depot February 2011 - June 2011
Skills
Time Management, Team Building, Assortment, Pricing, PowerPoint, Outlook, Leadership
Education
Henderson State University 2007 — 2010
B.A., Business Management
24 7 Intouch September 2013 - February 2014
IntelliSource September 2011 - March 2013
Johnson & Wales University Experiential Education & Career Services March 2010 - November 2011
Inter Capital Mortgage March 2007 - August 2008
Skills
Social Perceptiveness, Nonprofits, Administrative..., Social Networking, Community Outreach, Leadership, Deductive Reasoning, Data Entry, Financial Analysis, Windows, Microsoft Office, WPT, Eye for Details, Time Management, Customer Service, Critical Thinking, Integrity, Persuasion, Employee Training
Education
Community College of Aurora 2014 — 2014
Working towards Associates, Criminal Justice/Human Services
Johnson & Wales University 2010 — 2012
Criminal Justice
David A. Bauer PC May 2014 - Present
LCS Financial Services December 2013 - April 2014
24-7 Intouch March 2013 - November 2013
Santander Consumer USA Inc. September 2010 - August 2012
Citi Financial November 2006 - September 2010
Citi January 2002 - November 2006
Associates First Capital June 1999 - January 2002
Arcadia Financial/TranSouth June 1998 - June 1999
Olympic/Arcadia Financial Ltd. March 1995 - June 1998
Neighborhood Credit Union June 1993 - March 1995
Skills
Call Center, Credit, Risk Management, Loans, Financial Analysis, Relationship Management, Financial Risk, Underwriting, Portfolio Management, Vendor Management, Work At Home, Banking, Financial Services, Access, Business Process, Call Centers, Change Management, Customer Satisfaction, Customer Service, Forecasting, Insurance, Leadership, Negotiation, Operations Management, Process Improvement, Strategic Planning, Team Building, Team Leadership, Training, Finance, Management
Education
Austin College
B.A, Business Administration
24-7 Intouch May 2014 - Present
Giant Eagle January 2013 - August 2013
Art Institute of Pittsburgh November 2010 - September 2012
The ScareHouse September 2011 - November 2011
Michael's Arts & Crafts July 2010 - November 2010
Skills
Canon DSLR, Photoshop, Lightroom, Windows 7, Studio Lighting, Microsoft Office, Customer Service, Adobe Creative Suite, Mac, Photography, Digital Photography, Portrait Photography, Command Prompt, Linux, Cisco Networking, Ubuntu 12.04, Mac OS X, Managing Database, Windows Server, MS-DOS, Subnetting, Open Office, Active Directory, Troubleshooting, Computer Hardware, Data Entry, Large Format, Medium Format, Leaf Capture, OS X, Image Manipulation, PowerPoint, Premiere
Education
Pittsburgh Technical Institute 2013 — 2014
Associate's degree, IT, Network Security and Computer Forensics
Art Institute of Pittsburgh 2010 — 2012
Associate's degree, Photography
24-7 Intouch October 2014 - July 2015
Overhead Door Company of Houston September 2012 - July 2014
Dream Home Lending April 2007 - May 2009
ExpotechUSA, Inc. April 2008 - February 2009
Attmfk Productions December 2007 - January 2009
Houston Motor & Control, Inc. January 2001 - November 2005
Skills
E-commerce, Marketing, Sales, Logistics, Purchasing, Procurement, Customer Service, Marketing Management, Web Design, Contract Negotiation, Management, Negotiation, Web Marketing, Change Management, Business Strategy, Management Consulting, Strategy, New Business Development, Outsourcing, Project Management
Education
Kaplan's 2007 — 2007
Mortgage Origination, Loan Officer, Real Estate
Blinn College 2000 — 2001
Associate's degree, Business Management
24-7 Intouch June 2014 - Present
Vail Resorts November 2012 - September 2015
Dish Network February 2012 - November 2012
Trulia September 2011 - February 2012
Vail Resorts 2012 - 2012
Socialmediafaq.org August 2010 - September 2010
Skills
Salesforce.com, Social Media Marketing, Facebook, Social Media, Qualifying Prospects, Lead Generation, SaaS, Strategic Partnerships, Mobile Marketing, Web Analytics, Affiliate Marketing, Analytics, Customer Acquisition
Education
California State University-Chico 2005 — 2008
Bus Admin, Marketing, Spanish, Communication
California State University-Chico 2005 — 2008
Bachelor of Business Administration (BBA), Marketing
24-7 Intouch 2014 - 2015
Vail Resorts September 2010 - 2013
Relax The Back 2003 - 2009
Center Partners 2001 - 2003
TeleTech 2000 - 2001
Hilton Worldwide 1998 - 2000
Promus Hotels Corporation 1995 - 1998
Promus Hotels Corporation 1993 - 1995
Promus Hotels Corporation 1990 - 1993
Skills
Strategic Planning, Forecasting, Budgets, Strategy, Leadership, Management, Business Planning, Team Building, Analysis, Executive Management, Finance, Sales, Customer Service, Team Leadership, Operations Management, Marketing Strategy, Project Planning, Financial Analysis, Process Improvement, Financial Reporting, Call Centers, Vendor Management, Training, Change Management, Competitive Analysis, Business Development, Start-ups, Contract Negotiation, Budgeting, Customer Success, Call Center Development, Call Center..., Call center start-up
Education
University of Cincinnati College of Business 1988 — 1990
MBA, Operations, Finance
Indiana University Bloomington 1984 — 1988
BA, Economics
Canad Inns June 2014 - Present
HSBC June 2010 - April 2012
24-7 Intouch May 2009 - June 2010
McKeil Marine Limited April 2007 - September 2007
Skills
Leadership, Management, Accounting, Analysis, Sales, Finance, Verbal & Written..., Innovation/Creativity, Strategic Planning, Microsoft Excel, Research, Microsoft Word, Microsoft Office, PowerPoint
Education
Asper School of Business 2012 — 2014
Bachelor of Commerce (B.Com.), Accounting
Mohawk College 2007 — 2009
Diploma, Business Administration and Management, General
24-7 Intouch August 2014 - Present
Sephora November 2009 - August 2014
Orange County Public Schools August 2002 - July 2011
Skills
Educational Leadership, Educational Technology, Highly motivated..., Technology, Microsoft Office, Coaching, Curriculum Design, Curriculum Development, Customer Service, Employee Training, Google Docs, Teacher Training, Teaching, Training Delivery, Tutoring, Training, Public Speaking, Leadership, PowerPoint, Management, Instructional Design, Team Building, Staff Development, Microsoft Word, Sales, Strategic Planning
Education
Florida State University 1996 — 2001
Master's degree, Elementary Education and Teaching
Florida State University
Master's degree, Elementary Education and Teaching
24-7 Intouch November 2014 - Present
Exelon Inc. April 2010 - October 2014
Skills
Customer Service, Microsoft Office, Leadership, Project Management, Strategic Planning, Microsoft Excel, Team Building, Training, Team Leadership, Public Speaking, Process Improvement, Coaching, Management
Education
California State University-Los Angeles
Bachelor’s Degree, Accounting and Finance, Senior
California State University, Los Angeles - College of Business and Economics
Accounting and Finance
24-7 Intouch November 2014 - June 2015
Starbucks November 2013 - March 2015
Panera Bread July 2011 - June 2014
Skills
Film Photography, Woodworking, Photoshop, Digital Photography, Dreamweaver, Web Design, Poetry, Creative Writing, Blogging, Sculpture
Education
Cleveland Institute of Art 2013 — 2014
Sculpture
24-7 Intouch September 2015 - Present
Marco's Pizza (Marco's Franchising, LLC) August 2014 - August 2015
Family Video March 2013 - August 2014
Ellwood City School District August 2012 - November 2013
McDonald's Corporation November 2009 - February 2013
Skills
Customer Service, Inventory Management, Telephone Skills, Microsoft Word, PowerPoint, Inventory Control, Cash Handling Experience, Customer Satisfaction, Cashiering, Critical Thinking, Management, Cash Register, Phone Etiquette, Data Entry, Training, Committed to..., Leadership, Team Leadership, Teamwork, Social Networking, Time Management, Public Speaking, Religion, Writing, Film Production, Accounting, Script-writing, Musicians, Coaching, Facebook
Education
Butler County Community College 2012 — 2014
Associate's degree, Business Administration and Management, General
Liberty Tax Service January 2015 - Present
24-7 Intouch June 2013 - Present
Ross Stores, Inc. March 2013 - June 2013
The Dollar General October 2012 - March 2013
The Sandwich Shoppe June 2008 - August 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Retail, Customer Service, Customer Satisfaction, Microsoft Office, Outlook, Team Leadership, Teamwork, Time Management, Data Entry, Marketing, Sales, Telephone Skills, Customer Experience
Education
Brookhaven Community College 2015 — 2017
Associate's Degree, Radiologic Technology/Science - Radiographer
RealPage, Inc. May 2015 - September 2015
Xfire October 2014 - June 2015
Live Nation Entertainment August 2014 - May 2015
Fujitsu America Inc. (Contractor with Progressive IT May 2014 - August 2014
Stealth Monitoring August 2013 - May 2014
24-7 Intouch September 2012 - July 2013
WC radio January 2005 - October 2011
Tommy Gun Promotions & Entertainment June 2010 - August 2011
Riot Games May 2009 - December 2010
Skills
Customer Service, Microsoft Office, Training, Music, Desktop Computers, Computer Repair, Video Games, Active Directory, Gaming Industry, Remote Desktop, Public Speaking, Computers, Consulting, Employee Relations, Event Management, A++, Microsoft Exchange, Community Outreach, Yardi, Salesforce.com..., Administration, Music Production, Entertainment, Technical Support
Education
Collin County Community College 2009 — 2014
Associate's Degree, Computer Science, A
24-7 Intouch 2015 - Present
Murray State University January 2012 - Present
WKMS Radio December 2014 - 2015
Murray State University August 2010 - January 2012
Skills
Higher Education, Public Speaking, Event Planning, Spanish, Student Affairs, Research, Community Outreach, Social Media, Teaching, Editing, Intercultural..., Public Relations, Microsoft Office, Facebook, Non-profits, Fundraising, PowerPoint, Student Development, International Education, Press Releases, Program Development, Social Networking, Nonprofits
Education
Murray State University 2010 — 2014
Bachelor of Arts and Science (BA), Spanish Language and Organizational Communication, 3.5
North Oldham High School 2006 — 2010
Chrome Industries June 2015 - Present
Bike Source June 2014 - June 2015
Target December 2014 - March 2015
Red Bull January 2014 - July 2014
Cherry Creek Schools October 2013 - May 2014
24-7 Intouch May 2013 - November 2013
24-7 Intouch January 2013 - May 2013
BRT Investigations November 2011 - January 2013
American Civil Constructors - Landscape July 2011 - November 2011
United States Air Force August 2009 - July 2011
Education
Metropolitan State College of Denver
Philosophy and Events Management
Ponderosa High School
Eclipse Computer Solutions May 2015 - Present
Nichols Computing September 2014 - Present
Permian Equipment Rentals December 2014 - April 2015
Butch's Rathole August 2014 - December 2014
24-7 Intouch March 2013 - August 2014
Freelance Web & Graphic Designer/Developer May 2012 - March 2013
Landsun Computers November 2011 - May 2012
Vensure Inc December 2008 - November 2011
Lam-da Software Systems December 2010 - September 2011
CDS Global November 2008 - September 2009
Skills
HTML 5, CSS, JavaScript, PHP, MySQL, Graphic Design, Web Design, Team Building, XHTML, Microsoft Excel, Customer Service, Programming, Web Development, CSS3, C#, Java, VB.NET, Ceridian Payroll System, Google Docs, Job Coaching, Empower, Databases, Microsoft Office, Leadership, Management, Team Leadership, Customer Satisfaction, Training
Education
Full Sail University 2012 — 2015
Bachelor's, Web Design & Development
Kaplan University 2009 — 2011
AAS, Information Technology emphasizing in Application Development
Artesia High School 2003 — 2006
Diploma, General
Moonlight Diner April 2015 - Present
Sprint January 2015 - April 2015
24-7 Intouch August 2014 - March 2015
TELUS International June 2012 - August 2014
Picture-Me Portraits May 2011 - August 2011
Skills
Customer Service, Job Coaching, Quality Assurance, Quality Management, System Monitoring, Remote Monitoring, Queue Management, Schedules, Leading Meetings, Staff Development, Payroll, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Call Centers, Customer Experience, Customer Satisfaction, Management, Team Building, Team Leadership, Training
Education
Milan Institute 2013 — 2014
Community College of Denver 2010 — 2012
Business Management
Community College of Denver
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Farmers Insurance Group of Companies July 2014 - Present
Acm and Lakewood reality July 2013 - July 2014
Vector Marketing November 2012 - July 2013
24-7 Intouch October 2012 - November 2012
Sports Authority August 2012 - October 2012
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Data Entry, Outlook, Time Management, Telephone Skills, Event Planning, Teamwork, Administrative..., Social Media, Sales, Facebook, Interviews, Office Administration
Education
Metropolitan State University of Denver 2014 — 2018
Law and ethics, Marketing/Marketing Management, General
metro state center for legal studies 2013 — 2014
associates, paralegal
Centennial High School 2006 — 2010
High school, all, 3.5
24-7 Intouch December 2014 - Present
COYO: Coffee and Yogurt June 2014 - December 2014
Bob Beauprez Campaign March 2014 - April 2014
Skills
Piano, 80-100 WPM, Operational Efficiency, Customer Service, Customer Satisfaction, Customer Relations, Customer Experience, Customer Retention, Phone Etiquette, Multi-line Phone, Android, Customer Deescalation, Handmade Jewelry, Photography, Singing, Human Rights Activism, Youth Activism, Tablets, Basic HTML, CSS, Website Development, Great Cook
Education
Arapahoe Community College 2013 — 2013
None, Astronomy, Prerequisites, Freshman
Palmer Ridge High School 2012 — 2013
High School, AP Psychology, Choir, 11-12
Denver School of the Arts 2010 — 2011
High School, Piano, 10-11
Homemaker July 2011 - Present
The Pratt Realtors July 2007 - Present
24-7 Intouch March 2014 - January 2015
Convergys March 2012 - February 2014
Zale October 2003 - July 2012
Payless ShoeSource March 2002 - August 2003
Skills
55+ Typing WPM, 10 Key, 350+, POS, Hiring, Data Entry, Time Management, Inventory, Inventory Management, Computer Hardware, Sales, Visual Merchandising, Customer Satisfaction, Cashiering, Customer Service, Hospitality, Hardware, 10 Key, Budgets, Call Centers, Inventory Control, Invoicing, Management, Microsoft Office, Outlook, Process Scheduler, Recruiting, Telecommunications, Telephone Skills, Team Leadership, Leadership, Retail, Training, Merchandising, Customer Experience, Microsoft Word, Retail Sales, Teamwork, Coaching, Communication, Budgeting, Team Building, Performance Management, Team Management, Public Speaking, Social Media, Project Management
Education
Everest College-Aurora 2003 — 2004
Administrative Assistant
Community College of Aurora 2003 — 2004
Management
Pickens Technical College 2002 — 2003
Electronics Technology, Electronics
Overland High School 1999 — 2003
High School Diploma, General Studies, 3.4
Wendover Art Group September 2015 - Present
24-7 Intouch June 2015 - August 2015
Proctor Library August 2013 - May 2015
University of Florida Proton Institute September 2014 - October 2014
Dressbarn July 2014 - August 2014
White Giant RPG Studios January 2014 - June 2014
Skills
Illustrator, Illustration, Photoshop, Graphic Design, InDesign, Adobe Creative Suite, Digital Illustration, Painting, Concept Design, Typography, Storyboarding, Drawing, Comics, After Effects, Microsoft Office, Mac, Interactive Design, Figure Drawing, Customer Service, Sales
Education
Flagler College 2012 — 2015
Bachelor's Degree, Graphic Design
Ringling School of Art and Design 2011 — 2012
Illustration
Gulf High School 2007 — 2011
High School Diploma
AppFolio Inc. March 2015 - Present
24-7 Intouch September 2011 - March 2015
Centerplate September 2010 - August 2011
Skills
Staff Development, Leadership Development, Team Leadership, Call Centers, Avaya, Five9, Adobe Fireworks, Microsoft Office, Microsoft Excel, Customer Service, Customer Satisfaction, Contact Centers, Coaching, BPO, Customer Experience, Retail, Employee Relations, Performance Management, Team Management, Workforce Management, Management, Employee Training, Vendor Management, Marketing
Education
Community College of Denver 2010 — 2011
Associate's degree, Communication and Media Studies
The Colony High School 2006 — 2010
Graebel Companies August 2014 - Present
24-7 Intouch June 2014 - July 2014
Metropolitan State University of Denver August 2012 - May 2014
One Realty November 2013 - March 2014
Metropolitan State University of Denver School Magazine Metrosphere October 2013 - January 2014
LifeBound May 2013 - July 2013
Colorado State University-Pueblo January 2011 - August 2012
Skills
Graphic Design, Journalism, Electronic Media, Drawing, Adobe Creative Suite, Customer Service, Sports, Film, Editing, Social Media, Event Planning, Public Relations, Social Networking, Microsoft Office, Public Speaking, Facebook, PowerPoint, Microsoft Word, Marketing, Microsoft Excel, Leadership, Blogging, Time Management, Research, Twitter, Teamwork, Creative Writing, Event Management, Photoshop, Nonprofits, Press Releases, Communication, Team Building, Data Entry, InDesign, Writing, Community Outreach, Digital Media
Education
Metropolitan State College of Denver 2012 — 2014
Bachelor of Arts (B.A.), Journalism
Colorado State University-Pueblo 2010 — 2012
Mass Communication/Media Studies
24-7 Intouch November 2014 - Present
Florida Whammy Entertainment January 2013 - December 2014
Coyote Gulch Productions January 2013 - November 2014
Etsy December 2011 - October 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Web Design, Strategic Planning, Graphic Design, Creative Writing, Puzzles, Convention Services, Journalism, Camera Operating, Taking Orders, Multitasking Skills, Event Planning
Education
Everest University-Largo 2010 — 2012
Associate of Science (AS), Criminal Justice and Corrections
24-7 Intouch April 2015 - Present
24-7 Intouch June 2014 - April 2015
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Social Media, Leadership, Research, Time Management, Data Entry, Training, Customer Satisfaction, Team Leadership, Teamwork, Team Building, Employee Training, Training & Development, Supervisory Skills, Customer Experience, Customer Support, Google Docs, Team Management, Communication, Coaching
Education
University of South Florida 2011 — 2014
Bachelor's Degree, Psychology
Brevard Community College 2008 — 2011
Associate's degree, General Studies
GSA Applications February 2015 - March 2015
24-7 Intouch October 2014 - December 2014
GC Services June 2014 - October 2014
5 $ Fashions November 2013 - April 2014
Skills
Inventory Exceptional..., Customer-focused..., Ambitious Cust Service..., Effective problem..., Exceptional cust care...
Education
St James Catholic High School 2005 — 2009
General diploma
24-7 Intouch November 2014 - Present
24-7 Intouch June 2013 - November 2014
Liberty Mutual Insurance March 2012 - June 2013
Netflix March 2011 - March 2012
T-Mobile March 2003 - March 2011
Skills
Call Centers, Leadership, Customer Service, Customer Satisfaction, Management, Customer Experience, Team Building, Coaching, Team Leadership, Vendor Management, Strategic Planning, Process Improvement, Business Analysis, Performance Management, Teamwork, Training, Call Center Development, Telecommunications, Cross-functional Team...
Education
Metropolitan State University of Denver 1998 — 2003
Bachelor’s Degree, Accounting
24-7 Intouch August 2012 - April 2014
ASF Payment Solutions 2014 - 2014
Skills
Teamwork, Customer Service
Education
Arapahoe Community College 2014 — 2018
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Red Rocks Community College 2010 — 2011
Dental Assisting/Assistant
Accountable Healthcare Solutions Medical AssistantLoyal Source Government ServicesJuly 2015 - Present
24-7 Intouch June 2015 - Present
University Hospital of Colorado April 2015 - June 2015
Skills
Customer Service, Microsoft Office, Leadership, Healthcare, PowerPoint, Team Building, Microsoft Excel, Medical Records, Microsoft Word, Time Management, CPR Certified, Teamwork, Training, Team Leadership
Education
Everest College-Aurora 2004 — 2005
Medical Assistant, Medical/Clinical Assistant
Xenon International Academy-Denver 1997 — 1998
Cosmetology, Cosmetology and Related Personal Grooming Services
24-7 Intouch October 2014 - Present
AAA Colorado 2012 - 2013
ESM March 2011 - July 2012
Skills
Data Entry, Customer Service, Call Centers, Cold Calling, Inbound Marketing, Dispatching, Electronic Payments, Microsoft Office, Windows 7, Windows Vista, Windows XP Pro, Clerical, Cashiering, Team Leadership, Public Speaking, Customer Support
Education
Arapahoe Community College
Community College of Denver
24-7 Intouch April 2013 - Present
Skills
Customer Service, Programming, Office Administration, Management, Team Leadership, Training, Call Centers, Time Management, Customer Satisfaction, Process Improvement, Troubleshooting
Education
The University of Texas at Dallas 2004 — 2015
Cognitive Science
Collin County Community College
Associate's degree
MSI, LLC April 2015 - Present
24-7 Intouch November 2014 - February 2015
Pinstripes, Inc December 2013 - September 2014
The Front Page August 2013 - April 2014
Northstar Gardens April 2013 - May 2013
Military OneSource December 2012 - March 2013
Regency Moving & Storage February 2012 - April 2012
US Army April 2011 - July 2011
Anne's Taxes January 2011 - April 2011
Skills
Secretarial Skills, Performing Arts, Receptionist Duties, Research, Restaurants, Food, Food Service, Microsoft Word, PowerPoint, Time Management
Education
Franklin University 2012 — 2013
Bachelor of Business Administration (BBA), Accounting
University of Northern Colorado 2010 — 2011
Bachelor of Fine Arts (B.F.A.), Theater Studies
24-7 Intouch June 2015 - Present
The Home Depot January 2013 - June 2015
Michaels Stores, Inc. October 2011 - December 2014
Skills
Merchandising, Retail Sales, Loss Prevention, Visual Merchandising, Cashiering, Inventory Management, Customer Service, Microsoft Word
Education
Front Range Community College 2014 — 2018
Associate of Arts (A.A.)
Priaire View High School 2009 — 2012
High School
24-7 Intouch March 2014 - December 2014
Olive Garden January 2014 - March 2014
7-Eleven January 2013 - January 2014
Partner Colorado Credit Union June 2011 - March 2012
Skills
Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Experience, Customer Support, Technical Support, Troubleshooting, Time Management, Problem Solving, Reliability, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Windows, Windows 7, Windows XP, Windows Vista, Windows 8, Mac, Mac OS, Web Design, HTML, HTML Scripting, Typing, 10 Key
Education
Expertise Cosmetology Institute 2010 — 2010
Nail Technology, Nail Technology, 4.0
Shadow Ridge High School 2004 — 2008
High School, General, 3.4
24-7 Intouch June 2015 - Present
Havana Mix April 2014 - June 2015
Memphis Redbirds, LLC March 2013 - September 2014
Macy's November 2011 - April 2013
Holidays Fashion January 2008 - October 2011
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Fashion, Marketing, Visual Merchandising, Merchandising, Leadership, Management, Apparel, Social Networking, Time Management, Inventory Management, Teamwork, Event Planning, Microsoft Excel, Retail Sales, Store Management, Social Media Marketing, Team Building, Team Leadership, Training, Marketing Strategy, Research, Inventory Control, Loss Prevention, Facebook, English
Education
LeMoyne-Owen College 2011 — 2015
Bachelor of Education (B.Ed.), Early Childhood Education and Teaching
Sizzling Platter, LLC July 2015 - August 2015
Bankers Life June 2015 - July 2015
24-7 Intouch October 2014 - June 2015
BURGER KING® August 2014 - October 2014
Family Dollar January 2014 - September 2014
United States Postal Service November 2013 - December 2013
TLPT: Tested Learning Plus Tutors August 2013 - December 2013
Miami-Dade County Public Schools August 2002 - October 2003
Gadsden County Schools November 2001 - July 2002
Skills
Training, Website Development, Leadership Development, Coaching, Teaching, Social Networking, Customer Service, Public Speaking, E-Learning, Time Management, Team Building, Editing, Research, Microsoft Word
Education
Liberty University 2015 — 2018
Currently in Graduate Business Courses Online, Business Administration and Management, General
Florida Agricultural and Mechanical University 1997 — 2001
Bachelor's degree, Education
24-7 Intouch August 2015 - Present
24-7 Intouch March 2014 - Present
Skills
Sales, Marketing, Customer Service, New Business Development, Fundraising, Strategic Planning, Public Speaking, Inbound Lead Generation, Quality Assurance, Web Chat, Salesforce.com, Five9, Social Media, Social Media Marketing, Social Networking, Team Building, Training, Connect First, Touch Star
Education
Ithaca College 2006 — 2010
Metropolitan State College of Denver
Stoneleigh-Burnham School 2002 — 2006
High School Diploma
RBC September 2015 - Present
24-7 Intouch November 2012 - January 2014
Skills
Call Centers, Customer Satisfaction, Technical Support
Education
Centennial College 2012 — 2012
Post Graduate, International Business Management
Goswami Ganesh Dutta SD College 2009 — 2011
Bachelor of Business Administration (BBA), Business Administration
24-7 Intouch October 2012 - Present
Jefferson County Facilities Ground Crew May 2011 - April 2012
Service Magic August 2005 - November 2010
NOVO 1 September 2001 - April 2005
Access Direct June 1997 - July 2001
Skills
Microsoft Office, Call Centers, Sales, Training, Leadership, Customer Service, Teamwork, Management, Quality Assurance, Windows, Human Resources, Databases, Marketing, Technical Support, Lead Generation, Salesforce.com, Team Building, Customer Retention, Account Management, Online Advertising, Sales Process, B2B, Advertising, Customer Satisfaction
Education
Iowa State University 1993 — 1997
Computer Science
24-7 Intouch September 2014 - Present
Capital One January 2012 - September 2014
ARMY May 2009 - December 2012
Skills
Physical Security, Military Experience, Security Clearance, Investigation, Customer Service, Corrections, Selling, Data Entry, Management, Supervisory Skills, Business Process..., Microsoft Visual Studio..., Business Objects, Staffing Analysis, Team Building, Public Speaking, Security Operations, Firearms, Emergency Management, Tactics, Negotiation, Force Protection, Strategic Planning, Protection, Security+, Performance Management, Training, Sales, Problem Solving, Real Estate, Leadership, Team Leadership, Coaching, Call Centers, Program Management, Project Management, Leadership Development, Human Resources, Team Management
Education
Nova Southeastern University 2015 — 2017
Master's Degree, Business Administration, Management and Operations
Nova Southeastern University 2012 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.0
Kansas City Community College 2010 — 2011
Associates, Forensic Science
Kaplan University 2010 — 2011
Associates, Criminal Justice
Regis University November 2013 - April 2014
24-7 Intouch September 2012 - March 2013
Sunara May 2008 - March 2009
Grupo Milenio January 2006 - April 2007
Villas El Rancho Green Resort July 2005 - December 2006
Education
Regis University 2013 — 2014
Master of Business Administration (M.B.A.), Marketing
CDG Consultores 2009 — 2009
Leadership Plus Certificate, Organizational Leadership
Universidad Autónoma del Noreste, A.C. 2004 — 2008
Bachelor's degree, International Marketing
24-7 Intouch September 2015 - Present
Lyft November 2014 - Present
Fisher Early Learning Center July 2012 - February 2015
Morgridge College of Education February 2013 - January 2015
United States Air Force August 2000 - April 2012
Skills
Public Speaking, Microsoft Office, Oral & Written..., Program Evaluation, Emergency Management, Program Management, Public Relations, Leadership, Military, Teaching, Event Planning, Higher Education, Customer Service, Community Outreach, Microsoft Excel, PowerPoint, Psychology, Research, Microsoft Word, Time Management, Leadership Development
Education
The Morgridge College of Education at the University of Denver 2012 — 2015
Master's Degree, Child, Family, and School Psychology
University of Maryland University College 2004 — 2011
Bachelor of Science (B.S.), Psychology
Community College of the Air Force 2000 — 2007
Associate of Science (A.S.), Aircraft Armament Systems Technology
24-7 Intouch July 2015 - Present
24-7 Intouch November 2014 - July 2015
24-7 Intouch June 2014 - January 2015
Creations in Cuisine Catering October 2011 - November 2013
Creations In Cuisine Catering January 2009 - November 2013
Creations In Cuisine Catering January 2008 - November 2013
Creations In Cuisine Catering January 2008 - November 2013
Skills
Facebook, Event Planning, Social Media, Event Management, Social Media Marketing, Social Networking, Food Service, Press Releases, Blogging, Cooking, Customer Service, Food, Marketing, Food & Beverage, Public Relations, Corporate Events, Catering, Parties, Management, Sales, Marketing Strategy, Online Marketing, Hospitality, Time Management, Advertising, Blog Marketing, Facebook Marketing, Google Analytics, Leadership, Marketing Communications, Microsoft Office, Recruiting
Education
Colorado Film School 2015 — 2019
Associates of Applied Science, Writing & Producing
Arizona State University 2006 — 2008
Chapparral high 2003 — 2006
Mountainside
24-7 Intouch August 2015 - Present
24-7 Intouch July 2014 - August 2015
Xanterra Parks & Resorts March 2014 - June 2014
Angel Management Group December 2013 - March 2014
Twenty Two Designs August 2013 - November 2013
Grand Teton Lodge Company May 2013 - June 2013
Babe's Cabaret January 2013 - May 2013
Northrop Grumman Aerospace Systems January 2012 - May 2012
Securitas December 2011 - December 2011
Ascent Aviation Services Corp. October 2011 - November 2011
Skills
Composite Structures, Sheet Metal, Painting, Low Observable..., Housekeeping, Customer Service, Aviation Maintenance, Security, Security Clearance, Aircraft Maintenance, Troubleshooting, Six Sigma, Maintenance & Repair, Metal Fabrication, Composites, Aerospace, Windows 7, Physical Security, Computer Hardware, Surveillance, Supervisory Skills, Security Management, Quality Assurance, Inspection, Information Assurance, Security+, Avionics, Aircraft, Materials, Software Installation, Military, Training, DoD, Intelligence, Defense, Air Force, COMSEC, Military Logistics, Government Contracting, Security Operations, Computer Security, Military Operations, Flights, Ethics, Microsoft Office, Social Networking, Microsoft Word, Leadership
Education
College of Southern Nevada 2012 — 2012
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.8
Pima Community College 2005 — 2007
Certificate, Avionics Maintenance Technology/Technician, 3.6
Cienega High School 2002 — 2005
Diploma, High School/Secondary Diploma Programs, 2.889
Lompoc High School 2001 — 2002
High School Diploma, High School/Secondary Diploma Programs
24-7 Intouch May 2015 - Present
Optum January 2014 - May 2015
Connextions August 2013 - January 2014
Connextions July 2012 - August 2013
Stellar April 2011 - July 2012
Arvato Digital Services April 2009 - May 2011
Cartus August 2007 - September 2008
Security Insurance Group January 2002 - July 2007
Edward Jones July 2000 - January 2002
Skills
Call Center, Customer Service, Customer Satisfaction, Customer Relations, Process Improvement, Operations Management, Sales Management, Salesforce.com, Unifi, Cisco Call Manager, Aspect, Call Centers, Team Leadership, Contact Centers, Customer Retention, BPO, Management, Program Management, Sales, Human Resources, Interviews, Forecasting, Coaching, Time Management, Workforce Management, Quality Assurance, Customer Experience, Troubleshooting, Performance Management, Budgets, Start-ups, Vendor Management, Employee Training, Team Building, Outsourcing, Call Center Development, Leadership, Training, CRM, Account Management, Change Management, Team Management
Education
East Central University 1998 — 1999
Masters, Administration
East Central University 1994 — 1998
Bachelors, History
24-7 Intouch August 2014 - Present
HealthPlan Services March 2014 - July 2014
Chicago Public Schools 2011 - 2013
Chicago Public Schools 2001 - 2011
Zurich North America 1998 - 2000
Skills
Training & Development, Curriculum Mapping, Google Docs, Microsoft Word, Curriculum Design, Employee Training, Training Delivery, Curriculum Assessment, Curriculum Development, Microsoft Office, Curriculum Innovation, Training, Coaching, Teacher Training, Higher Education, Instructional Design, Teaching, Adult Education, E-Learning, Research, Customer Service, Team Building, Call Centers, Leadership, Team Management, Management, Vendor Management, Public Speaking, Customer Satisfaction, Sales, CRM, Customer Experience, Strategic Planning, Performance Management, Staff Development, Team Leadership, Leadership Development, PowerPoint, Educational Technology, Educational Leadership, Process Improvement, Microsoft Excel, Social Media
Education
American College of Education 2009 — 2011
Master's of Education, Educational Leadership and Curriculum Development, A
Illinois State University 2000 — 2001
Bachelor's of Science, Education, A
Ball State University 1994 — 1998
Bachelor's of Arts, Telecommunications, B+
American Income Life Insurance Company July 2013 - Present
24-7 Intouch July 2011 - July 2013
Jacobs Entertainment, Inc. February 2008 - August 2010
Skills
Employee Training, Training Delivery, Training, Human Resources, Human Resource..., Organizational..., Curriculum Development, Curriculum Design, Leadership Development, Team Building, Coaching, Development Of Employees, Instructional Design, Differentiated..., Instructor-led Training, Hands-on Training, Employee Relations, Hiring Employees, Quality Assurance
Education
Minnesota State University, Moorhead 1991 — 1995
Bachelor's degree, Education
24-7 Intouch February 2014 - Present
Roush Industries June 2013 - July 2014
CenturyLink Business October 2012 - June 2013
Budget Rent a Car 2009 - 2012
ADT Security Services September 2008 - 2009
DIRECTV May 2007 - September 2008
Avaya 1998 - 2007
Skills
Technical Support, Telephony, Telecommunications, Computer Hardware, VoIP, Customer Satisfaction, Customer Service, Networking, IP, Training, Vendor Management, Collaborative Problem..., Hospitality, Mechanical Aptitude, Ipconfig, Service Desk, Voice & Data Convergence, Switches, A+ Certified, Consumer Electronics, IVR, unix, Problem Solving, BMC Remedy, Microsoft Office, Troubleshooting, Call Centers, TCP/IP, Software Installation, Unified Communications, SIP, Avaya Technologies, Team Leadership
Education
University of Northern Colorado 1993 — 1994
Liberal Arts and Sciences/Liberal Studies
Arapahoe Community College
Computer Information Systems
24-7 Intouch October 2014 - Present
Sam's Club December 2012 - March 2014
Madison Marquette July 2010 - August 2011
Skills
Structural Engineering, AutoCAD, MS Project, Construction, Civil Engineering, Construction Management, Surveying, Contract Management, CAD, MathCAD, Microstation, Revit, ArcGIS
Education
Colorado State University 2010 — 2014
Bachelor of Science (BS), Civil Engineering
24-7 Intouch October 2014 - Present
CROSSMARK October 2013 - October 2014
ASF International June 2012 - November 2012
Integrated Asset Services September 2008 - December 2009
Thomson/MicroMash October 1993 - December 2006
Skills
Customer Relations, Customer Service, Account Management, Microsoft Office, Key Account Management, Client Services, Solution Selling, Consultative Approach, Marketing, Salesforce.com, Sales Process, Customer Retention, CRM, Sales, SaaS, Team Building, Leadership, Management, Vendor Management, Process Improvement, New Business Development, Training, Sales Management, Contract Negotiation, Strategic Planning, Business Analysis, Product Management, Business Development, Strategy, Cross-functional Team..., Program Management, Coaching
Education
Metropolitan State College of Denver 1970 — 1974
Bachelor's degree, Sociology
The Results Companies July 2015 - Present
Nordstrom February 2014 - June 2015
24-7 Intouch June 2013 - January 2014
tw telecom, inc. February 2012 - May 2013
Time Warner Telecom 2007 - February 2012
Covad Communications May 2007 - December 2007
Covad Communications October 1999 - May 2007
Nextel 1996 - 1999
Skills
Vendor Management, VoIP, Call Center, Cross-functional Team..., Telecommunications, Call Centers, Process Improvement, Team Leadership, T1, Executive Management, Cloud Computing, Wireless, CRM, Managed Services, Salesforce.com
Education
University of Denver 2012 — 2014
Master of Business Administration (MBA), Business
Colorado State University 1992 — 1996
BA, Communications
24-7 Intouch November 2014 - Present
Energia Do Samba! Dance Company May 2014 - Present
Ensoleille Restaurant July 2014 - July 2014
Curves - Health, Wellness and Fitness May 2013 - May 2014
Carousel Beauty Box April 2013 - May 2014
Carousel Beauty Box March 2012 - April 2013
New York Law School (via The Tuttle Agency) April 2011 - September 2011
Scripps Networks/Food Network (via The Tuttle Agency) January 2011 - April 2011
MTV Networks (via PeopleFinders Plus) October 2010 - January 2011
Lincoln Center Development Project November 2007 - November 2009
Skills
Calendars, Scheduling, Administrative Support, Microsoft Office, Inventory Management, Confidentiality, Office Management, Records, Data Entry, Supplies, Performing Arts, Special Events, Spreadsheets, Outlook, Schedules, Lotus Notes, Invoicing, PowerPoint, Word, Expenses, Billing, Event Planning, Shipping, Preparation, Excel, Volunteer Management, Customer Service, Payroll, Conferences, Administrative..., Microsoft Word, Process Scheduler, Program Management, Microsoft Excel, Human Resources, Budgets
Education
City College of San Francisco 1992 — 1996
Los Altos High School 1986 — 1990
24-7 Intouch August 2015 - Present
24-7 Intouch March 2015 - August 2015
24-7 Intouch April 2014 - March 2015
24-7 Intouch September 2013 - April 2014
Frontier Airlines January 2012 - April 2013
Nordstrom June 2002 - August 2010
Randstad Work Solutions March 2001 - June 2001
Remedy Intelligent Staffing January 2000 - February 2001
AirTran Airways March 1994 - January 2000
Eastern Airlines, Inc. June 1984 - December 1990
Skills
Human Resources, Recruiting, Talent Management, Management, Sourcing, Talent Acquisition, Behavioral Interviewing, Training, Hiring, Retail, Interviews, Team Leadership, candidate sourcing, Temporary Placement, Applicant Tracking..., Employee Training, Onboarding, CRM, Technical Recruiting, Internet Recruiting, emergency response, New Hire Orientations, Job Fairs, Employee Benefits, Benefits Administration, Employee Relations, College Recruiting, Time Management, Emergency Services, Sales, Workforce Planning, Staffing Services, FMLA, Screening
Education
Indiana University Bloomington 1976 — 1980
Business/ Education
IKEA Group August 2015 - Present
Sprint February 2015 - April 2015
24-7 Intouch October 2014 - January 2015
Nordstrom May 2015 - 2015
Mary Kay Inc. August 2013 - 2015
King Soopers February 2014 - September 2014
Sam's Club January 2011 - March 2013
Corpus Christi Food Bank July 2012 - January 2013
SmartCo Foods 2010 - 2010
Sears Holdings Corporation January 2007 - September 2009
Skills
Recruiting, Human Resources, Interviews, Retail, Hiring, Inventory Management, Coaching, Benefits Administration, Management, Succession Planning, Customer Satisfaction, Inventory Control, Organizational..., District Management, Customer Retention, Internet Recruiting, Employee Training, Loss Prevention, Performance Management, Marketing, Leadership Development, Operations Management, Start-ups, Sales Management, College Recruiting, HRIS, New Hire Orientations, Applicant Tracking..., Personnel Management, Strategic Planning, Full P&L Responsibility, Regional Development, New Business Development, IT Transformation, Onboarding and Exit..., Training and Development, Terminations, Acquisitions and Mergers, Employment Law..., HRIS Database Management, Compensation & Benefits, Team Building, Employee Relations, Sales, Customer Service, Onboarding, Training
Education
American Public University System 2012 — 2014
Bachelor of Business Management
24-7 Intouch
Skills
Customer Service, Data Entry, Time Management, Training, Management, Teamwork, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, Orginization, Handle Multiple..., 70+ Typist
Education
Community College of Aurora
P2 Energy Solutions July 2015 - Present
Wines Unlimited August 2013 - February 2015
24-7 Intouch February 2013 - May 2013
You and I Academy March 2011 - March 2012
CHUNGDAHM Learning August 2009 - September 2010
Zavanna, LLC July 2008 - February 2009
Trinity Petroleum Management, LLC April 2006 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Colorado State University 2000 — 2004
Bachelor of Arts (B.A.), History
24-7 Intouch September 2011 - Present
Nelnet December 2008 - March 2009
Aramark Group July 2006 - October 2006
King Soopers Denver July 2005 - March 2006
Skills
Customer Service, Excel, Microsoft Office, Word, PowerPoint, Vitals Signs, EKG, Phlebotomy, Front Office
Education
Bauder College 2010 — 2011
Certificate, Medical Assistant
Montbello High School 2001 — 2005
Diploma, General
Lincoln college of technology-Denver June 2015 - Present
24-7 Intouch November 2013 - Present
VIZIO February 2012 - Present
Your Bar January 2013 - January 2014
DMD Productions January 2009 - December 2013
Mediacom Communications May 2011 - November 2011
Stream Global Services December 2009 - January 2011
Skills
Customer Support, Customer Service, Customer Experience, Troubleshooting, Sales, Call Centers, Customer Satisfaction, Team Leadership, Process Improvement, Teamwork, Team Management
Education
Des Moines Area Community College 2011 — 2012
Liberal Arts, English, Economics, Humanities, Geography
24-7 Intouch August 2011 - Present
Frontier Airlines October 2007 - April 2009
Skills
Customer Service, People Management, Call Center
Education
Colorado State University 2000 — 2002
marketing/ bussiness
ponderosa high school 1995 — 1999
high school, general
Pella Windows & Doors February 2015 - Present
24-7 Intouch February 2014 - July 2015
24-7 Intouch June 2013 - February 2014
4 Healing Heath Care 2008 - 2010
Skills
Customer Service..., Coaching, Call Centers, Office Management, Interviews, Training, Customer Support, Workforce Management, Team Leadership, Management, Troubleshooting, Analysis, Customer Satisfaction, Leadership, Sales, Social Media, Performance Management, Hiring, Payroll, Team Management, Customer Service, Team Building
Education
Community College of Denver 2010 — 2013
Associate of Applied Science of Business Administration and Management (AAS)
T-Mobile November 2013 - Present
Bolder Calls August 2011 - Present
Bolder Calls August 2011 - August 2013
24-7 Intouch October 2013 - November 2013
Skills
Call Center, Call Centers, Customer Service, Customer Retention, Customer Satisfaction, Sales, Training
Education
Front Range Community College 2011 — 2012
Associates of Arts, Sophmore
Sprint February 2015 - May 2015
Nelnet Inc November 2014 - February 2015
Tyco Integrated Security March 2014 - August 2014
Tyco Integrated Security January 2014 - March 2014
Nordstrom January 2011 - January 2014
24-7 Intouch August 2010 - January 2011
Education
Community College of Denver 2011 — 2011
NA, General Studies
24-7 Intouch July 2015 - Present
U.S. Coast Guard Reserve July 2006 - Present
Cardinal Health September 2014 - May 2015
Steve and Barry's March 2005 - May 2006
Skills
Microsoft Office, Microsoft Excel, Military, Security, Security Clearance, Physical Security, Accounting, Microsoft Word, Customer Service, Cpr Certified, Leadership, Financial Reporting, Department Budgeting, Account Reconciliation
Education
Tiffin University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
American Military University 2011 — 2012
BS, Military Management and Program Acquisition with a concentration in Contracting
American Military Univesity 2009 — 2011
AA, Accounting
Marion Technical College
RIVER VALLEY HIGH SCHOOL
High school diploma, 2004
Tri-Rivers Career Center
Mental Health Center of Denver February 2015 - Present
Impact Empowerment Group August 2014 - December 2014
Heart & Hand Center for Children and their Families January 2014 - May 2014
24-7 Intouch November 2011 - January 2014
Skills
Customer Service, Call Centers, Customer Satisfaction, Training, Customer Experience, Troubleshooting, Time Management, Technical Support, Data Entry, Team Management
Education
Metropolitan State University of Denver 2012 — 2014
Bachelor of Science (BS), Human Services, High Risk Youth
24-7 Intouch July 2013 - Present
Office Depot October 2011 - July 2013
Office Depot October 2010 - October 2011
Office Depot February 2008 - October 2010
Skills
Customer Service, Microsoft Office, Operations Management, Staff Development, Staff Management, Vendor Relationships, Payroll, Back Office, Hiring, Retail Sales, Inventory Control, Management, Sales, Training, Merchandising, Coaching, Selling
Education
Fort Lewis College 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Chemistry
Tom Thumb March 2011 - Present
24-7 Intouch 2012 - 2013
Chase Source June 2010 - September 2010
Convergys December 2009 - May 2010
ADT February 2008 - October 2009
Skills
Highly detail oriented, Reliable, Data Entry, Problem Solving, Account Management, Time Management, Communication Skills, Customer Service, Customer Support, Self-driven, Self-esteem, Proactive self-starter, Motivated self-starter, Kindness
Education
Community College of Denver 2008 — 2009
n/A, General Studies
Rangeview High School 2003 — 2007
High School Diploma, General Studies
24-7 Intouch February 2015 - Present
Afni, Inc. April 2014 - October 2014
T-Mobile November 2012 - January 2013
Retail Technology Group October 2011 - August 2012
East Bay Sotheby's International Realty December 2009 - April 2010
Nelson Staffing August 2008 - February 2009
Radiant Systems Inc. August 2007 - July 2008
NCR Corporation September 2003 - November 2004
Bayside Medical Group, Inc. June 2002 - September 2004
Skills
Management, Security Management, Customer Service, Security, Retail, Computer Proficiency, Computer Hardware..., Computer Hardware..., Computer Repair, Typing, Time Management, Avaya IP Telephony, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Call Centers, Customer Satisfaction, Customer Relations
Education
Heald College-Hayward 2002 — 2004
Associate of Science (AS), Computer Science
Meadowood Child Development Center August 2014 - Present
24-7 Intouch October 2013 - September 2014
Skills
Training, Team Leadership, Leadership, Customer Satisfaction, Call Centers, Team Building, Team Management, Troubleshooting
Education
Metropolitan State University of Denver 2014 — 2018
English Literature/Education
Russellville High School
High school diploma
24-7 Intouch March 2015 - Present
24-7 Intouch February 2014 - March 2015
Boldercalls October 2006 - October 2013
Skills
Customer Service, Management, Team Management, Call Centers, Leadership, Training, Customer Satisfaction, Performance Management, Outsourcing, Vendor Management, Operations Management, Sales Management, Outbound Marketing, Outbound Training
Education
Concorde Career Colleges 2003 — 2004
Associate of Arts and Sciences (A.A.S.), Family Practice Nurse/Nursing
Centaurus high school 1988 — 1992
General Studies
DenCol Supply December 2014 - Present
Environmental Landworks Company Inc March 2014 - October 2014
24-7 Intouch March 2013 - January 2014
Education
Ecotech Institute 2013 — 2014
Associate's Degree, Electrical Engineering Technology
ZeroChaos June 2014 - Present
24-7 Intouch July 2013 - June 2014
Subway January 2011 - July 2013
Dish Network September 2012 - March 2013
Skills
Customer Service, Customer Support, Customer Satisfaction, Customer Experience
Education
Metropolitan State University of Denver 2010 — 2011
Music Teacher Education
Chaparral High School 2004 — 2008
High School Diploma
24-7 Intouch August 2014 - January 2015
TruGreen February 2014 - June 2014
7-Eleven January 2013 - February 2014
Publix Super Markets June 2012 - December 2012
Education
St. Petersburg College 2012 — 2013
Business/Commerce, General
Bethel College-North Newton 2011 — 2012
Liberal Arts and Sciences/Liberal Studies
Dunedin Senior High School 2007 — 2011
High School Diploma, N/a
24-7 Intouch
Skills
Customer Service, Call Centers, Customer Satisfaction, Sales, Time Management, Teamwork, Leadership, Team Leadership, Data Entry, Team Management
Education
East-West University 2008 — 2012
Business Administration and Management, General