Alltel Company
Industry: Company
DescriptionAlltel Wireless was a wireless service provider, primarily based in the United States. Before acquisitions by Verizon Wireless and AT&T, it served 42 states and had approximately 13 million subscribers. Headquarters: Little Rock, Arkansas, United States Founder: Joe T. Ford Founded: 1943, Little Rock, Arkansas, United States Parent organizations: Verizon Wireless, AT&T Mobility Subsidiaries: Northwest Missouri Cellular Partnership,
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Alltel Employees
Flexera Software April 2015 - Present
Grant Thornton LLP October 2012 - April 2015
Verizon Wireless November 2011 - June 2012
Verizon Wireless January 2009 - October 2011
Alltel May 2004 - January 2009
Alltel June 2003 - May 2004
Alltel March 1999 - May 2003
Skills
IT Operations, Budget Management, Project Management, Business Analysis, Project Estimation, Program Management, Technical Leadership, Cross-functional Team..., Budgeting, Financial Modeling, Contract Negotiation, Vendor Management, Telecommunications, Process Improvement, SOW, RFI/RFP, IT Audit, Project Finance, SDLC, Integration, Data Analysis, IT Management, Business Process..., Leadership, IT Service Delivery, IT Service Management, Budgets, Application Management, SharePoint, ETL, ERP, ITIL, CRM, Enterprise Software
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2010 — 2012
MBA, Finance ; Leadership & Change Management
National Institute of Information Technology
Diploma, Computer Science
University of Delhi
Bachelors, Accounting
University of Kentucky
Masters Course Work, Accounting
Verizon Wireless July 2013 - Present
Tie & Fashion Guy January 2013 - Present
CBS Radio July 2012 - May 2013
Target May 2010 - July 2012
MarketSource August 2006 - January 2009
Alltel May 2003 - September 2005
United States Air Force February 1996 - December 1997
Skills
Sales, Account Management, Customer Service, Sales Management, Marketing, Event Planning, Social Media, Team Building, Salesforce.com, Leadership, Management, Sales Presentations, Cold Calling, Event Management, Microsoft Office, Direct Sales, Training, Customer Satisfaction, Marketing Strategy, Recruiting, Business Development
Education
University of Houston 2015 — 2015
Liberty University 2014 — 2015
Master of Business Administration (MBA)
Central Michigan University
BS
University of South Carolina-Columbia
AA
Kent State University July 2014 - Present
PNC Financial Services November 2013 - Present
Independent Consultant - Cleveland June 2011 - November 2013
ASW Services June 2008 - June 2011
Kent State University June 2005 - September 2008
Mirifex/S & P Solutions August 2004 - June 2005
Alltel June 1998 - July 2004
US Navy April 1979 - December 2002
Summit County Auditor's Office June 1989 - June 1998
SUMMIT COUNTY June 1989 - May 1998
Skills
Project Management, IT Management, IT Director, Leadership, Access, Program Management, Process Improvement, Change Management, PMP, Vendor Management, Integration, Team Leadership, Project Planning, Business Analysis, Business Process..., Strategic Planning, Team Building, Requirements Analysis, SDLC, Budgets, Risk Management, Process Engineering, IT Strategy, Business Process, SharePoint, Disaster Recovery, Strategy, SaaS, Software Project..., Software Documentation
Education
The George Washington University 1998 — 1999
Masters Cert, Project management
Naval War College 1991 — 1995
MS, Military Strategy
Lake Erie College 1977 — 1979
BS, Business Management
Cuyahoga Community College
Associate of Science, Management Information Systems
St Stanislaus
High School, Math
Qualfon/Center Partners April 2015 - Present
Encompass Technologies, LLP December 2014 - March 2015
Lyft September 2013 - March 2014
Big Fish Games February 2010 - August 2013
Big Fish Games February 2007 - February 2010
Alltel August 2004 - April 2006
Skills
Product Management, Digital Distribution, Casual Games, Customer Service, Project Management, Strategic Planning, Microsoft Excel, Market Analysis, Training, Process Engineering, Licensing, Marketing, Content Management, Social Games, Analytics, Strategy, Cross-functional Team..., Management
Education
Colorado State University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Washington 1996 — 1998
BA, Political Science
US Army September 2013 - Present
ARMY March 2011 - Present
US Army October 2010 - April 2011
ARMY July 2010 - September 2010
ARMY April 2010 - June 2010
Alltel December 2005 - December 2009
America Online December 2002 - December 2005
West Corporation January 2002 - January 2002
Telecom April 2001 - January 2002
Winn Dixie Stores August 2000 - August 2001
Skills
Troubleshooting, Training, Sales, Radio, Government, Military, Security Clearance, Television, Military Experience, Military Operations, Army, DoD, Information Assurance, Military Training
Education
Central Texas College 2010 — 2012
Communcations
Hillsborough 2002 — 2003
none, Networking
Tate High School 1998 — 2002
Union County District Attorney's Office February 2014 - May 2014
Mecklenburg County Public Defender's Office September 2013 - December 2013
Legal Services of Southern Piedmont May 2013 - August 2013
Equal Employment Opportunity Commission May 2012 - August 2012
Alltel June 2007 - June 2011
Skills
Criminal Law, Legal Research, Legal Writing, Telecommunications, Call Centers, Troubleshooting, Vendor Management, Call Center, Visio, Employment Law, Wireless, Technical Support, TCP/IP, Integration, Customer Experience, Mobile Devices, Critical Thinking, Analytical Skills, Court Appearances, Court Proceedings, Client Representation, Client Intake, Trials, Trial Practice, Oral Arguments, Hearings, Research, Microsoft Word, Public Speaking, Courts, Litigation, LexisNexis, PowerPoint, Microsoft Office, Westlaw, Microsoft Excel, Motions, Legal Issues
Education
Charlotte School of Law 2011 — 2014
Juris Doctor (J.D.)
Old Dominion University 2006 — 2011
B.S., Information Systems
HealthMarkets, Inc. December 2013 - Present
Wells Fargo March 2013 - December 2013
Red Ventures February 2010 - March 2013
Alltel November 2008 - February 2010
Skills
Facebook, Retail, Sales, Account Management, B2B, Customer Service, Salesforce.com, Call Centers, Cold Calling, Advertising, Training, Sales Management, Microsoft Office, Lead Generation, Microsoft Excel, PowerPoint, Microsoft Word, Start-ups, Sales Process, Direct Sales, Customer Acquisition
Education
University of Phoenix 2006 — 2011
MBA, Business Administration
Claflin University 2002 — 2006
Bachelor's degree, Management Information Systems, General, 3.6
Florida Blue June 2014 - Present
Synergy Software Solutions, Inc January 2001 - June 2014
Duval County Public Schools February 2001 - May 2014
Florida Blue 2014 - 2014
Computer Explorers February 2006 - April 2009
Merrill Lynch Credit Corporation January 1998 - January 2001
Computer Associates 1998 - 2001
Alltel October 1997 - January 1998
Skills
SQL, Business Analysis, Microsoft SQL Server, SharePoint, VB.NET, .NET, ASP.NET, Crystal Reports, Visual Studio, SSRS, Visual Basic, HTML, C#, Web Services, Business Intelligence, SSIS, Requirements Analysis, XML, T-SQL, Visio, CSS, PL/SQL, ADO.NET
Education
University of Illinois at Chicago - UIC 2013 — 2015
Masters in Health Informatics
Punjab University, Chandigarh 1987 — 1988
Bachelor's degree in Education, with special focus on Mathematics and Science
University of Delhi 1983 — 1986
Bachelor of Science (B.Sc.), Physical Sciences - Mathematics, Physics & Chemistry
University of North Florida
Time Warner Cable April 2008 - Present
Time Warner Cable January 2008 - August 2010
Verizon Communications, Inc June 2006 - April 2008
yellowpages January 2005 - February 2006
Alltel February 2004 - January 2005
Sprint/Nextel January 2001 - January 2005
Skills
Sales Management, Cold Calling, Proposal Writing, Account Management, New Business Development, Forecasting, Customer Satisfaction
Education
American InterContinental University Online (AIU Online) 2005 — 2007
BBA, Management
Catawba College 2002 — 2004
AA Degree, Management
DD&F Risk Management Group May 2008 - Present
Alltel October 2005 - May 2008
Valley View Surgery Center October 1998 - September 2005
Skills
Security, Internal Audit, Security Awareness, Information Security, Network Security, HIPAA, Information Security..., CISSP, Business Continuity, Computer Security, CISA, Disaster Recovery, Microsoft Certified..., Network Administration, Firewalls, Identity Management, Risk Assessment, Security+, IT Audit, Penetration Testing, PCI DSS, Vulnerability Assessment, Governance, IT Management, Information Assurance, ISO 27001, Enterprise Architecture, Information Technology
Education
University of Phoenix 2003 — 2005
BS, Information Technology
College of Southern Nevada 1998 — 2002
AAS, Computer Information Systems
CompuCom Systems Inc. On Assignment to GE Global Operations IT July 2014 - Present
Oracle 2010 - 2011
General Dynamics Information Technology June 2007 - December 2010
Alltel June 2005 - June 2007
New Horizons Computer Learning Centers July 2004 - December 2004
General Dynamics Information Technology January 2003 - July 2004
Sun Microsystems June 1999 - November 2002
Appalachian Council of Governments December 1997 - June 1999
County of Volusia Geographical Information Systems July 1994 - November 1997
Florida Department of Transportation February 1988 - June 1994
Skills
Hardware Support, Desktop Support, Data Center Architecture, IT Customer Service, Disaster Recovery, Network Architecture, Analytic Thinking, Proactive self-starter, Proactive Monitoring, Unix, Computer Hardware, Printers, Technical Support, Windows Server, Troubleshooting, Hardware, Servers, Software Installation, Windows XP, Networking, System Administration, Laptops, Cisco Technologies, Data Center, CompTIA A, Microsoft Office, Integration, Operating Systems, VMware, Active Directory, Project Management, Infrastructure, Software Documentation, Security, Computer Security, VPN, Windows, Microsoft Certified..., Windows 7, Testing
Education
ITT Technical Institute-Duluth 2013 — 2015
Associate's degree, Network Systems Administration, 3.71
Daytona Beach Community College 1984 — 1984
High School Diploma, Adult High School/Secondary Diploma Program
DeLand Senior High 1979 — 1981
NA, they lost their accreditation so I dropped out and enrolled in the HS program at DBC, NA
C Spire Personalized Wireless June 2010 - Present
C Spire Personalized Wireless June 2010 - Present
Verizon March 2009 - June 2010
Alltel August 2003 - March 2009
Skills
Customer Satisfaction, Customer Acquisition, Problem Solving, Direct Sales, Sales Management, Telecommunications, Account Management
Education
Delta State University 1999 — 2001
B.S., Business Management
East Mississippi Community College 1998 — 1999
Associates Degree, Business
US Census Bureau March 2010 - July 2010
MTN Satellite Communications May 2007 - August 2007
Windstream Communications December 2006 - May 2007
Stream Global Services December 2004 - May 2005
Alltel February 2003 - September 2004
Skills
Typing, Microsoft Office, Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows XP, Microsoft Windows 95, Microsoft Windows Vista, Windows 7, Internet, Wireless Networking, Computer Building, Computer Hardware
Education
Belhaven University 2010 — 2012
Bachelor of Science (B.S.), Organizational Management
Dalton State College 2007 — 2008
Associate of Science (A.S.), Business Administration
Dalton State College 2005 — 2006
Associate of Arts and Sciences (A.A.S.), Technology
BHP-Billiton October 2012 - Present
Alltel September 1997 - January 2009
Alltel Wireless 1997 - January 2009
USAF November 1982 - June 2007
Skills
Personnel Management, Leadership, Physical Security, Goal Oriented, Cost Reduction..., Training, Corporate Security, Security, Team Building, Asset Protection, Government, Management, Incident Management, Incident Command, Fraud, Security Clearance, Private Investigations, Security Operations, Emergency Management, Security Management, Executive Protection, Security Training, Investigation, Protection, Security Audits, Surveillance, Access Control, Background Checks, Risk Assessment, Counterterrorism, Enforcement, Firearms, Crisis Management, Weapons, Close Protection, Security Awareness, Personal Security, CCTV, Tactics, Security+, Vulnerability Assessment, Law Enforcement
Education
University of Phoenix 2011 — 2012
MS/AJS
University of Phoenix 2008 — 2009
MBA
University of Phoenix 2005 — 2007
BSBM
West Point High School 1976 — 1980
High School
Community College of the Air Force
Associate's
McKesson Health Solutions October 2012 - July 2015
McKesson Health Solutions April 2008 - October 2012
Bellsouth November 2003 - July 2007
Alltel May 2002 - October 2003
Cato Corporation July 2001 - October 2002
Skills
Customer Service, Computer Proficiency, Data Entry, CRM, Microsoft Office
Education
Catawba College 2012 — 2014
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Central Piedmont Community College 2009 — 2012
Associate's degree, Business Administration, Management and Operations
WHAM AARE, LLC 2001 - Present
Level One June 2010 - March 2011
BrowzeandBid, Inc July 2009 - January 2010
Self-Employed June 2006 - June 2009
Ryan's Restaurant Group, Inc September 2005 - July 2006
Alltel December 1999 - August 2001
HomeGold Financial April 1998 - December 1999
Education
at Greenville Technical College 2011 — 2013
Computer Technology
Covenant College 1987 — 1988
Windstream Communications August 2013 - Present
Windstream Communications February 2007 - August 2013
Alltel October 2000 - August 2003
Alltel Wireless September 1999 - October 2000
Skills
WAN, Networking, Computer Network..., Telecommunications, Troubleshooting, VoIP, Routers, T1, Switches, VMware, Sales, MPLS, XP, Windows 7, Cisco Technologies, VPN, Active Directory, CCNA, Cisco IOS, Network Security, Network Administration, Data Center, Network Design, Frame Relay, Windows Server
Education
Central Piedmont Community College 2007 — 2010
Assoicates of Science, Information Technology
Spartan College of Aeronautics 2003 — 2004
Private Pilot Airplane Single Engine Land, Private Pilot Airplane Single Engine Land
The Flippen Group January 2014 - Present
Sikorsky Aircraft January 2013 - January 2014
Dyncorp International May 2011 - December 2012
Science and Engineering Services, Inc. January 2009 - May 2011
SESI January 2009 - March 2010
alltel 2005 - January 2009
U.S. Army June 2003 - July 2005
US Army 1998 - 2000
Skills
DoD, Army, Strategic Planning, Military, Military Experience, Aviation, Leadership Development, Helicopters, Leadership, Program Management, Project Management, Security Clearance, National Security, Team Building, Piloting, Operational Planning, Command, Performance Management, Training, Cross-functional Team..., Process Improvement, Government Contracting, Government, Organizational..., Change Management, Employee Relations, Organizational..., Military Operations, Weapons, Defense, Succession Planning, Team Leadership, Executive Coaching, Public Speaking, Personnel Management, Strategy, Management, Human Resources, Staff Development, Employee Training, Intelligence, Navy, Policy, Special Operations, Top Secret, Operations Management, Afghanistan, Interagency Coordination, C4ISR, Military Aviation
Education
United States Air Force War College 2002 — 2003
MS, Strategic Studies
Central Michigan University 1990 — 1992
MSA, Administration
United States Military Academy at West Point 1976 — 1980
BS, ENGINEERING
USMAPS 1975 — 1976
PALO Creative June 2015 - Present
Involta June 2015 - Present
Thirty-One Gifts November 2010 - Present
DRS LLC May 2006 - June 2015
Alltel 2001 - 2006
Alltel Wireless 1997 - 2001
Alltel Wireless 1994 - 1997
Alltel Wireless 1993 - 1994
Alltel Wireless 1991 - 1993
Skills
Cloud Computing, Virtualization, Managed Services, VMware, Solution Selling, Sales, Account Management, Wireless, Public Speaking, Social Media, EMC Storage
Education
Clarion University of Pennsylvania 1987 — 1991
BS, Communication
The Hershey Company April 2015 - Present
Bayer HealthCare 2013 - 2015
Nestle S.A. 2011 - 2013
Nestle S.A. 2009 - June 2011
Alltel 2008 - 2009
Alltel Wireless 2008 - 2009
Idelle Labs September 2007 - 2008
Wal-Mart June 2007 - August 2007
Skills
Marketing Communications, Advertising, Customer Insight, Market Research, Marketing Strategy, Retail, Sales, Strategy, Negotiation, Selling, Sales Operations, Marketing Management, Competitive Analysis, Market Analysis, Management, Consumer Products, Forecasting
Education
University of Arkansas at Fayetteville 2004 — 2008
BSBA, Marketing Management
CIMBA 2007 — 2007
Union High School 2000 — 2004
Resource Optimization and Innovation (Sisters of Mercy Health Systems) August 2008 - Present
Resource Optimization and Innovation November 2007 - August 2008
Alltel November 2004 - May 2007
International Cabling Solutions January 2003 - September 2004
Education
College of the Ozarks 1999 — 2002
Mass Communication
Missouri State University
Moved
Mountain View High School
High School Diploma, 1994
Cleveland Drum Circle 1968 - 2010
Arrow International, Inc. May 2005 - February 2009
Alltel 2004 - 2004
Premier Farnell August 1998 - July 2001
The P•I•E Mutual Insurance Company March 1993 - January 1998
Scene Magazine (Times -Shamrock) 1983 - 1988
Warner, Elektra, Atlantic Dist Corp (WCI Inc.) 1978 - 1981
Skills
Graphic Design, Graphics, Illustration, Drawing, Photoshop, InDesign, Mac, Art, Music Production, Adobe Creative Suite, Marketing Communications, Music, Photography, Marketing, QuarkXPress, Logo Design, Newsletters, Publications, Illustrator, Desktop Publishing, Corporate Communications, Troubleshooting, Creative Direction, Blogging, Art Direction, Magazines, Brochures, Digital Illustration, Copywriting, Event Planning
Education
Cleveland Institute of Art 1970 — 1975
BFA, Graphic Design & Illustration
Verizon Wireless July 2011 - Present
Verizon Wireless March 2009 - July 2011
Alltel Wireless September 2007 - January 2009
Alltel October 2006 - September 2007
Raytheon April 2005 - September 2006
United States Air Force January 2001 - April 2005
United States Air Force October 1994 - December 2000
Skills
Troubleshooting, RF, CDMA, LTE, EVDO, Cellular Communications, 4G, Integration, Microwave, RF Engineering, Wireless, Testing, Computer Network..., Wireless Networking, Engineering, Fiber Optics, Antennas, Backhaul, RAN, Optical Fiber, Ethernet, LAN-WAN, WiFi, Program Management, Cabling, T1, Network Engineering, Switches, GSM, ATM networks, Systems Engineering, IP, VoIP, TCP/IP, SIP, QoS
Education
University of Phoenix 2010 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix
Bachelors, Information Technology
Community College of the Air Force
Associates, Avionics (Electronics)
Grande Communications Networks LLC June 2015 - Present
Alpheus Communications August 2013 - June 2015
Computer Connections July 2011 - August 2013
TelePacific Communications formerly Telwest Network Services January 2008 - July 2011
Logix Communications December 2006 - January 2008
Citigroup / SBA Disaster Assistance August 2004 - December 2006
Allcomm Associates August 2001 - August 2004
ADC Telecommunications now TE Connectivity August 2000 - September 2001
CoServe Communications now Grande Communications August 1999 - August 2000
Alltel 1997 - 1999
Skills
Managed Services, Telecommunications, Solution Selling, Direct Sales, Enterprise Software, Networking, Selling, Professional Services, VoIP, Data Center, Cloud Computing, Strategic Partnerships, Co-location, Account Management, Training, Wireless, Unified Communications, Management, WAN, Leadership, Channel, Sales Process, Sales Management, Marketing Strategy, Marketing, B2B, Contract Negotiation, Customer Service, Product Management, Channel Partners, New Business Development, MPLS, Sales, Lead Generation, Social Networking, Sales Operations, Technical Training, Sales Presentations, Technology Needs..., Technology Management, Consultative Selling, Event Planning, Technical Product..., Sales Rep Training, Relationship Marketing, Channel Management, Contract Negotiations, Territory Planning, Event Based Marketing, Salesforce.com
Education
University of Maryland Undergraduate Studies 1982 — 1989
Information Technology
Community College of the Air Force 1985 — 1987
Associates, Management Information Systems, General
Colorado Technical University-Online July 2011 - Present
Academy October 2008 - June 2009
Alltel May 2007 - September 2008
Education
Colorado Technical University 2011 — 2012
Tyler Junior College 2007 — 2008
Digital Express / Verizon Wireless March 2009 - Present
Verizon Wireless August 2005 - February 2008
Alltel July 2002 - August 2005
Skills
Customer Service, Customer Relations, New Business Development, Telecommunications, Wireless, Marketing Communications, Advertising, Account Management, Direct Sales, Event Planning, Public Speaking, Sales, Sales Management, Sales Operations, Sales Process, Selling, Social Media Marketing
Education
Valdosta State University 1997 — 2002
Secondary Education and Teaching
Darton College
CBIZ November 2013 - Present
Advanstar October 2006 - May 2013
MC Sign Company February 2003 - September 2006
Alltel May 1994 - April 2002
Penske Logistics March 1990 - May 1994
SanCar Computer Services April 1987 - March 1990
Skills
Certified Project..., ITIL, PMP, Strategic Planning, Building Alliances, PMO, Project Management, Strategy Development, Program Management, Integration, Enterprise Program..., EPM, Strategy, Vendor Management, Business Analysis, Telecommunications, Process Improvement, Team Building, Networking, Team Leadership, Business Process..., IT Management, Agile Project Management, Scrum, Management, Project Portfolio..., Data Center, Agile Methodologies, Enterprise Software, Leadership, Governance, CRM, ERP, Consulting, Visio, Software Project..., Business Intelligence, IT Strategy, Business Process, SharePoint, Software Documentation, Disaster Recovery, MS Project, Requirements Analysis, Cross-functional Team..., Requirements Gathering, Information Technology, IT Operations, Enterprise Architecture, Training
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.), Information Systems
Lakeland Community College
Associate of Applied Business, Business Information Management
Verizon Wireless January 2011 - Present
Verizon Wireless January 2009 - March 2011
Alltel Communications, Inc. November 2006 - January 2009
Alltel February 2005 - November 2006
Public Service Cellular, Inc. 1998 - March 2005
Public Service Cellular, Inc. 1997 - 1998
Public Service Telephone Co. 1993 - 1997
Skills
Networking, Contract Negotiation, Construction, Wireless, CDMA, Telecommunications, Cellular Communications, LTE, Computer Network..., 4G, Network Engineering, Wireless Networking, EVDO, VoIP, GSM, Network Design, Ethernet, IP
Education
Columbus State University 2008 — 2010
MBA
Mercer University 1991 — 1993
BSE
Civil Air Patrol (MER-NC-111th) August 2011 - Present
USAir Express / Piedmont Airlines July 2007 - October 2009
Coca Cola Bottling Company Consolidated September 2005 - March 2007
Helen Adams Realty November 2003 - June 2005
Southeast Associates January 2002 - January 2003
The Home Depot May 2001 - January 2002
Alltel 1994 - 1999
Page Avjet April 1991 - July 1992
US Army January 1986 - April 1991
Skills
Customer Service, Teamwork, Aviation, Account Management, Aircraft, Contract Negotiation, Logistics, Inventory Management, Strategic Planning, Sales, New Business Development, Marketing, Budgets, Project Planning, Sales Management, Microsoft Excel, Microsoft Office, Leadership, Avionics, Flight Safety, Team Building, Program Management, Team Leadership, Process Improvement, Aeronautics, Emergency Management, Training, Operations Management, Project Management, Flights, Flight Planning, Crew Resource Management, Military Aviation, Analysis, Leadership Development, Airports, Military, Airlines, Retail, Commercial Aviation, Airport Management, Transportation, Management, Aircraft Maintenance, Aerospace, Federal Aviation...
Education
Embry-Riddle Aeronautical University 2010 — 2013
Bachelor's degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Central Piedmont Community College 1994 — 1996
Business/Economics
Martinsville HS
General
VTX Communications, LLC January 2013 - Present
Carey Real Estate January 2012 - Present
HiBeam September 2010 - February 2011
MTPCS, LLC DBA Cellular One October 2009 - October 2010
Stimulus Advisors, LLC April 2009 - October 2009
Xanadoo, LLC November 2005 - January 2009
STPCS, LLC dba SOL Communications April 1999 - January 2001
Alltel August 1991 - March 1999
Radio Shack 1981 - 1991
Skills
Start-ups, Strategy, Wireless, Direct Sales, Management, Business Planning, Sales, Operations Management, Training, Cellular Communications, Retail, WiMAX
Education
Equivalent Work Experience 1981 — 2009
BS, Business
Corning Community College 1977 — 1979
Electrical Engineering Technology
Verizon Wireless February 2009 - Present
Alltel June 2000 - February 2009
alltel 2005 - 2008
Skills
WebSphere MQ, SOA, Websphere, Web Services, SDLC, Software Development, JSP, EAI, Middleware
Education
Cleveland State University 1998 — 2001
Master, Computer and Information Science
AGCO Corporation August 2015 - Present
AGCO Corporation January 2013 - July 2015
ADP December 2011 - January 2013
ADP November 2008 - December 2011
ADP November 2006 - November 2008
Alltel October 2005 - August 2006
Hospitality Ventures Management, LLC April 2005 - September 2005
The Family Center November 2003 - January 2005
Skills
Accounts Payable, Accounting, QuickBooks, Essbase, Concur, Financial Analysis, Ariba, Hyperion HFM, FDM, JD Edwards, Oracle Applications, Access Database, SOX Compliancy, PCAOB standards, Variance Analysis, Account Reconciliation, Fixed Assets, Sarbanes-Oxley Act, Journal Entries, Payroll, General Ledger, Financial Statements, Access
Education
Utica College 2010 — 2011
MBA, Economic Crime and Fraud Management
City University of New York-Hunter College 1996 — 2002
BS, Accounting
William H. Maxwell Vocational High School 1992 — 1996
HS Diploma, Accounting
Stanford University August 2015 - Present
Epoch September 2011 - June 2015
Cornell University August 2012 - May 2015
Cutman Graphix June 2010 - August 2011
Martin-Wilbourn Partners, LLC June 2010 - July 2011
Hurricane Legal Center, LLC July 2009 - November 2009
Alltel June 2007 - August 2007
Alltel June 2006 - August 2006
Skills
Editing, Proofreading, Research, Social Media Marketing, Creative Writing, Marketing Communications, Copy Editing, Marketing Research, Web Content, Social Media, Content Development, Editorial, Blogging, Newsletters, English, Corporate Communications
Education
Cornell University 2011 — 2013
MFA, Creative Writing
Tulane University 2005 — 2009
BA, English
Little Rock Central High School 2001 — 2005
National Notary Association October 2012 - Present
QUALITY CARE TRANSPORTATION CO, LLC September 2012 - Present
HRSD January 2009 - Present
Liberty Tax Service January 2009 - Present
Remedy Intelligent Staffing January 2009 - June 2010
Alltel April 2004 - June 2008
CLASSICAL HIGH SCHOOL January 1993 - April 2004
CONDOR RAVEN INSURANCE January 1988 - January 1989
Skills
Word, Transcription, speed writing, Microsoft Word, Spreadsheets, Accounts Receivable, Software Documentation, Outlook, Customer Service, Accounts Payable, Microsoft Office, PowerPoint, Invoicing, Accounting, Training, Management, Logistics Management, Data Entry, Quality Management, Event Planning, Microsoft Excel
Education
Virginia Wesleyan College 2011 — 2013
BACHELOR, BUSINESS
Boston Bartenders School RI 2003 — 2004
MIXOLOGIST & CLUB MANAGEMENT, BARTENDING/MANAGEMENT
Boston School of Bartending 2003 — 2004
MANAGEMENT & MIXOLOGIST/BARTENDING, BARTENDING/MANAGEMENT
Cranston Adult Learning Center 2003 — 2004
MEDICAL ASSISTANT, Medical Office Assistant/Specialist
KATHARINE GIBBS SCHOOL 1995 — 1996
ADMINISTRATION, Executive Assistant
Katharine Gibbs 1994 — 1996
EXECUTIVE ASSISTANT, Executive Assistant/Executive Secretary
Community College of Rhode Island 1991 — 1993
Associates, Business
University of Nevada Las Vegas November 2011 - October 2012
University of Nevada Las Vegas November 2006 - November 2011
Flagler College August 2002 - October 2006
Alltel 1996 - 1999
360 Communications 1995 - 1999
McCaw Cellular 1989 - 1993
Education
Fowler Wainwright International Institute 2010 — 2010
CPC, Certified Professional Life Coaching
Chapman University 2000 — 2002
MA, Professional Counseling
University of Nevada-Las Vegas 1972 — 1974
BS, Hotel Administration
Pace University 1970 — 1971
Frontier Communications March 2013 - Present
Russell Cellular February 2011 - February 2013
T-Mobile USA January 2010 - January 2011
AT&T Mobility May 2008 - March 2009
Dobson Communications June 2006 - May 2008
T-Mobile November 2003 - June 2006
Independent Contractor April 2003 - November 2003
Alltel May 2001 - April 2003
Charter Communications February 1999 - April 2001
Midwest Engineering August 1998 - February 1999
Skills
Sales, Telecommunications, Sales Management, Financial Analysis, Sales Funnel..., Retail Sales, B2B, Wireless, Telecommunications..., Recruiting, Team Building, Training, Performance Metrics, Data Analysis, Selling, Sales Process, Solution Selling, Management, Leadership, Direct Sales, Marketing, Start-ups, Retail, Sales Operations, Coaching, Budgets, Call Centers, Customer Satisfaction, Customer Service, Negotiation, Customer Experience, Cold Calling, Cellular Communications, Merchandising, Account Management
Education
Central Michigan University 1975 — 1982
FLEX HR, Inc. October 2009 - Present
Intralot, Inc. November 2008 - July 2009
Blaze Recycling and Metals, LLC November 2008 - November 2008
Dixie HomeCrafters, Inc. / Gutterguard LLC September 2005 - October 2008
ALLTEL May 2002 - March 2005
Fisher & Phillips LLP 2001 - 2002
Downs Rachlin & Martin PLLC 1998 - 2001
Value City Furniture / Englander Bedding January 1997 - March 1997
Interpublic Group of Companies (dba Fahlgren Martin) 1987 - 1997
General Electric Company 1974 - 1986
Skills
Organizational..., Mergers, Payroll, Mentoring, Investigations, Compensation, Vendor Management, AAP, Employee Relations, Performance Management, Benefits, Talent Management, Labor Relations, Workforce Planning, Benefits Administration, Deferred Compensation, Employee Benefits
Education
Cleveland State University - Cleveland-Marshall College of Law 1977 — 1981
JD
Western Kentucky University 1972 — 1974
MPS
Georgetown University 1965 — 1969
AB
New Horizons Computer Learning Centers – Great Lakes May 2013 - Present
Robert W. Baird & Co. August 2009 - April 2013
John Hancock Life Insurance Company (U.S.A.) January 2006 - October 2007
Alltel 2004 - 2005
Skills
Cold Calling, Account Management, CRM, Coaching, Customer Service, Training, Direct Sales, New Business Development, Forecasting, Insurance, Selling, Management, Strategic Planning, Budgets, Call Centers, Solution Selling, Project Management, IT Infrastructure..., Microsoft SQL Server, Citrix, Red Hat Linux, Microsoft Exchange, Sales, Microsoft CRM, Employee Training, IBM Tivoli, ITIL, Software Project...
Education
Central Michigan University 1999 — 2006
Manistee High School 1994 — 1999
T-Mobile September 2006 - Present
T-Mobile September 2006 - December 2009
Western Wireless Corporation 2004 - 2006
Western Wireless/Alltel Communications 2003 - 2006
Alltel 1998 - 2006
Alltel/Western Wireless 1998 - 2005
WWC/Engineering Department July 1998 - July 2004
Skills
Wireless, GSM, Telecommunications, Call Center, CDMA, CDMA2000, Cellular, UMTS, Testing, GPRS, LTE, Troubleshooting, Vendor Management, Access, Wireless Networking, Vendor Relations, SMS, Mobile, TDMA, Problem Solving, Excel, Windows, Word, Engineering, PL/SQL, Microsoft Office, Roaming, 4G, 3G, Lucent, Mobile Communications, Network Operations, SS7
Education
Central Washington University 1991 — 1994
Bachelor of Science (BS), Business Administration and Management, General
Traverse City State Bank January 2006 - Present
Alltel January 1991 - February 2004
Skills
Banking, Commercial Banking, Commercial Lending, Relationship Management, Customer Service, Small Business Lending, Budgets, Business Development, Credit, Credit Analysis, Credit Risk, Financial Analysis, Leadership, Loans, Management, Marketing, New Business Development, Portfolio Management, Sales, Sales Management, Start-ups, Strategic Planning
Education
Central Michigan University 1984 — 1988
BAA, Commercial Design/Marketing
Windstream August 2015 - Present
AT&T September 2013 - August 2015
Allied Wireless Communications Corporation October 2010 - September 2013
Windstream Communications March 2009 - October 2010
Verizon Wireless 2008 - 2009
Alltel 2006 - 2008
Alltel 2001 - 2006
CenturyLink 1999 - 2001
USAF 1992 - 1998
Skills
Siebel, CRM, Call Center, Oracle, Order Management, Sales Operations, SAP, Financial Analysis, Product Management, Provisioning, Wireless, Telecommunications, Billing Systems, VoIP, CDMA, Diameter, Wireshark, Radcom, Telecom Mediation, Forecasting, Program Management, Strategy, Call Centers, Cross-functional Team..., Vendor Management, Business Analysis, Business Process, Management, Enterprise Architecture, Networking, SOA, Leadership, Mobile Devices, Team Leadership
Education
Davenport University 1992 — 2001
BS, Business Studies
AT&T June 1998 - Present
Alltel June 1998 - August 2015
Skills
Call Centers, Cellular Communications, Customer Experience, Customer Retention, Direct Sales, GSM, M2M, Mobile Devices, Mobile Technology, Sales, Sales Process, Solution Selling, Telecommunications, VoIP, Wireless
Education
Westover High School 1994 — 1998
Darton College
Louisiana Custom Closets August 2002 - Present
Alltel November 2000 - November 2002
Radiofone November 1990 - November 2000
Skills
Account Management, Solution Selling, Customer Service, Direct Sales, Selling, Customer Satisfaction, Security, Team Building, Sales Management, Management, Sales Process, Sales Operations, Marketing, Telecommunications, Sales
Education
Delgado Community College 1988 — 1990
Associate Electronic Engineering, Electrical and Electronics Engineering
University of New Orleans 1987 — 1988
Business Administration and Management, General
WBC Group, LLC July 2015 - Present
wbc group, llc. June 2011 - July 2015
RGH Enterprises August 2005 - June 2011
ALLTEL January 2005 - August 2007
Alltel January 2003 - December 2004
ALLTEL January 2001 - December 2002
ALLTEL April 1997 - December 2001
Skills
Troubleshooting, Microsoft SQL Server, SQL, Project Management, Windows, Microsoft Office, HTML, Visio, ColdFusion, Computer Security, Siebel, Management, Access, Business Analysis, Databases, Information Technology, Integration, Security, Strategic Planning, Team Building, Team Leadership, Web Development, IT Strategy, IT Management, Requirements Analysis, Process Improvement, Software Development, Enterprise Software, CRM
Education
Cleveland State University
USAA August 2013 - Present
Navy Federal Credit Union October 2012 - August 2013
AT&T Mobility October 2008 - July 2012
Alltel May 2005 - May 2008
Western Wireless November 1999 - May 2005
Skills
Call Center, Wireless, Customer Experience, Customer Service, Telecommunications, Customer Retention, Recruiting, Call Centers, Microsoft Excel, Employee Relations, Customer Satisfaction, Leadership, Sales, Direct Sales, Sales Operations, Account Management, Solution Selling
Education
Cloud County Community College
Associate of Arts (A.A.), Business Administration and Management, General
DeVry University 2008 — 2011
New Horizons Computer Learning Centers February 2014 - February 2015
New Horizons Computer Learning Centers March 2013 - February 2014
Associates For Hire, LLC February 2010 - December 2012
Convergys July 2008 - November 2009
Convergys July 2007 - July 2008
Convergys September 2004 - July 2007
Convergys November 2002 - September 2004
Convergys November 2000 - November 2002
Alltel March 1998 - October 2000
Skills
Leadership, Management, Training, Team Leadership, Call Centers, Process Improvement, Customer Service, Sales, Customer Satisfaction, Coaching, Business Process..., Vendor Management, BPO, Strategic Planning, Recruiting, Microsoft Office, Employee Relations, Marketing, Call Center, Career Counseling, Career Development, Job Placements, Resume Writing, Social Networking
Education
Central Piedmont Community College
Business Administration and Management, General
FIS August 2014 - Present
FIS June 2003 - July 2014
Alltel June 2000 - June 2003
Skills
Java Enterprise Edition, Spring, XML, Websphere, Web Services, Agile Methodologies, SDLC, Subversion, Software Project..., Solution Architecture, COBOL, Requirements Analysis, Business Analysis, Requirements Gathering, Visio, Microsoft SQL Server, SQL, Vendor Management, IFX, Eclipse, Client Facing Skills, System Architecture, SOA, Enterprise Architecture, Integration, Software Development, Java, SOA Governance, Core Banking..., J2EE Web Services
Education
Colorado State University 1996 — 2000
B.S. in Business/Info Systems, Information Systems
ACTIFY, LLC (Ingram Micro Mobility (Formerly Brightpoint)), Phoenix, Arizona April 2005 - Present
Pachira LLC 2011 - 2014
Cricket Communications May 2001 - April 2005
Alltel January 1999 - May 2001
AirTouch Cellular February 1995 - January 1999
Cleveland Mobile Radio June 1994 - January 1995
Skills
Wireless, Telecommunications, Account Management, Sales Operations, Sales Management, Direct Sales, Cellular Communications, Product Marketing, Sales, Channel, Mobile Devices, Retail, Management, Business Development, Team Building, Customer Retention, Lead Generation, Product Management, Team Leadership, Marketing, Training, B2B
Education
Paradise Valley Community College 2003 — 2004
Business, Management, Marketing, and Related Support Services
Cuyahoga Community College 1993 — 1995
Business, Management, Marketing, and Related Support Services
Verizon Wireless August 2012 - Present
VerizonWireless November 2009 - August 2012
Alltel February 2005 - October 2009
Alltel October 1998 - February 2005
360 Communications 1996 - 1998
Skills
Telecommunications, Business Analysis, Vendor Management, Product Marketing, Wireless, Process Improvement, Mobile Devices, Customer Experience, Customer Satisfaction, Requirements Analysis, Product Management, Business Process..., Analysis, Call Center, Cellular Communications, Project Management, Call Centers, Visio, CDMA, Troubleshooting, Customer Service, SDLC, CRM, Testing, Software Documentation, Marketing, Quality Assurance, Requirements Gathering, Project Planning, Team Leadership, Business Intelligence, Leadership, Program Management, Strategy, Microsoft Office, Mentoring, Contract Negotiation, Sales Operations, VoIP, PMP, Management, Business Process, Software Project..., Negotiation, Problem Solving
Education
Dallas Baptist University 1981 — 1984
BBA, Management and Marketing
Cognizant February 2015 - August 2015
TEKsystems September 2013 - November 2013
Milwaukee Health Services, Inc. February 2013 - July 2013
Diversified Care Inc. October 2012 - December 2012
GE Healthcare May 2011 - July 2012
Zanett Commercial Solutions October 2008 - December 2009
Smart IT Staffing April 2007 - January 2008
Alltel August 2005 - April 2007
Ohio Savings Bank May 2003 - August 2005
Netgenics October 2002 - May 2003
Skills
SDLC, Software Documentation, Program Management, Management, Project Management, Change Management, PMO, Vendor Management, Project Planning, Team Leadership, Software Project..., Healthcare Information..., Budgets, Business Analysis, Quality Management, PACS, RIS, DICOM, Requirements Analysis, Electronic Health..., Process Management, ICD-10, Epic Systems, E-Learning, Adobe Captivate, Electronic Medical..., Centricity, Meaningful Use, Affordable Care Act, Leadership, Process Improvement, Cross-functional Team..., Training, Integration, SharePoint, CRM, Quality Assurance, Enterprise Software, Requirements Gathering, Healthcare, Team Building, Testing, Information Technology, Disaster Recovery, Applicant Tracking..., ITIL, Strategic Planning, Six Sigma, Business Process...
Education
Idaho State University 2015 — 2019
Master of Science (MSc), Speech-Language Pathology/Pathologist
Cleveland State University 2004 — 2005
MBA, Business Adminstration
Illinois Institute of Technology 1992 — 1996
BS, Information Systems
T-Mobile March 2015 - Present
T-Mobile March 2013 - Present
Charter One Bank August 2006 - August 2012
National City Bank December 2005 - August 2006
Alltel July 2004 - December 2005
Intermessage January 2002 - July 2004
Direct Wireless February 1994 - January 2002
PageNet 1991 - February 1994
Retail Sales Manager 1982 - 1991
Skills
Management, Sales, Sales Operations, Customer Service, Strategic Planning, Financial Management, Customer Relationship..., Loss Prevention, Business Development, Team Building, Staff Development, Staff Retention, Product Training, Customer Satisfaction
Education
Cleveland State University
St Joseph High School
Hospice of Palm Beach County Foundation July 2003 - Present
Alltel February 1992 - July 1997
People"s Health Food Store January 1988 - February 1992
Skills
Sales Management, Customer Relations, Real Estate, Consultancy, Business Analysis, Retail, Strategic Planning, Non-profits, Team Building, Negotiation, Budgeting, Team Leadership, Coaching, Customer Service, Public Speaking, Leadership Development, Fundraising, Social Networking, Marketing Strategy, Budgets, Marketing, Public Relations, Event Planning, Social Media Marketing, Business Planning, Entrepreneurship, Selling, Marketing Communications, Training, Outlook, Contract Negotiation, Sales, Small Business, New Business Development, Project Planning, System Administration, Nonprofits, Research, Advertising, Leadership, Social Media, Management, Healthcare, Microsoft Office, Event Management, Business Development, Start-ups, Customer Satisfaction, Online Marketing, Organizational...
Education
Colorado State University 1979 — 1983
Bachelor of Arts, Business
Prime Therapeutics September 2011 - August 2014
Verizon Wireless December 2008 - May 2011
Alltel February 2002 - December 2008
Onc, Inc. 2000 - 2002
Bank One 1998 - 2000
STREAM INTERNATIONAL 1996 - 1998
Skills
Process Improvement, Project Management, Change Management, Business Analysis, Team Building, Customer Support, Product Management, Quality Control, Process Control, PMP, SDLC, Program Management, Testing, Business Process..., Software Documentation, Integration, Vendor Management, Management
Education
Colorado Technical University 2006 — 2007
BS/BA in Information Technology, Information Technology, Business, 3.94
Andrews High School 1986 — 1990
General Studies, 4.21
Superior Communications June 2014 - Present
TESSCO Technologies January 2011 - Present
Clear November 2009 - January 2011
Farmers & Merchants Bank of SC July 2007 - September 2009
Alltel 2002 - 2007
Skills
Key Account Management, Business Travel, Relationship Management, Outstanding time..., Strategic Influence, Market Analysis, Marketing Strategy, Public Speaking, Sales Presentations, Salesforce.com, Comfortable working..., Management, Wireless, WiMAX, Sales, Solution Selling, Account Management, Direct Sales, Networking, Telecommunications, Training, Time Management
Education
Clemson University 1998 — 2002
Bachelor of Science (BS), Marketing and Communications
Bank of America August 2014 - Present
Yahoo-Inc June 2013 - August 2014
Randstad España February 2007 - August 2014
UNAA International April 2011 - September 2011
UNAA-Atlanta Chapter October 2008 - 2011
Honeywell 2007 - 2010
Honeywell Aerospace 2007 - 2010
Autotrader.com( Cox Communications) 2006 - 2007
Talent Connections 2005 - 2007
Alltel December 1998 - May 2003
Skills
IT Technical Recuiter, Electoral Commission..., UNAA International..., 2011, Energy Industry, Manufacturing, Telecommunications, Talent Acquisition, Taleo, Temporary Placement, Healthcare, Insurance, Technical Support, Commission, Aerospace, Sourcing, Recruiting, Talent Management, Training, Onboarding, New Hire Orientations, Leadership, Performance Management, Contract Recruitment, Employee Relations, Interviews, HRIS, Screening, Management, Internet Recruiting, Employment Law, College Recruiting, Networking, Applicant Tracking..., Benefits Administration, IT Recruitment, Human Resources, Payroll, Technical Recruiting, Personnel Management, HR Consulting, Workforce Planning, HR Policies, RPO, Screening Resumes, Executive Search
Education
Central Michigan University 1993 — 1995
MBA, Human Resources Management
Wayne State University 1987 — 1992
Bachelors of Science in Business Administration, Human Resources Management
Cleveland State University January 2000 - Present
Key Bank January 1998 - January 2000
New Media January 1997 - January 1998
Ameritech January 1994 - January 1997
CIBER, Inc. June 1992 - January 1994
Alltel 1991 - 1992
Skills
Change Management, Strategic Planning, Solution Design, PeopleSoft, Disaster Recovery, ERP, Project Management, Integration, Business Process, Visio, Training, Solution Architecture, Team Building, System Administration, CRM, Budgets, SDLC, SQL, Telecommunications, Databases, Negotiation, Enterprise Software, Strategy, Management, Oracle, Policy, HRIS, Leadership, Business Process..., SharePoint, Business Analysis, Vendor Management, Analysis, Business Intelligence
Education
Cleveland State University
BS in Computer and Information Science, CIS
Cleveland State University
Master of Management and Labor Relations, MLR
Windstream April 2015 - Present
Windstream Communications February 2014 - Present
BlueStream Professional Services August 2013 - Present
Verizon Wireless February 2009 - December 2011
Alltel Wireless January 1999 - February 2009
Alltel Communciations 1994 - 1999
Alltel November 1984 - January 1994
Skills
Teamwork, Wireless, Telecommunications, Project Management, VoIP, Testing, Networking, Switches, Management, Routing, Salesforce.com, Leadership, Optical Fiber, Cellular Communications, LTE, Ethernet
Education
Central Piedmont Community College 1994 — 2000
Business
Spicer & Associates Inc 1983 - Present
The Budd Company January 1991 - January 1992
Alltel June 1989 - January 1991
Case Western Reserve University 1988 - 1989
Wayne State University August 1986 - January 1988
EDS Group May 1985 - August 1986
First American Bank July 1984 - May 1985
Greyhound Lines, Inc. 1983 - 1984
Pickands Mather & Company October 1979 - March 1983
TRW 1974 - 1979
Skills
Excel, Microsoft Office, Financial Analysis, Microsoft Excel, Government, Strategic Planning, PowerPoint, Auditing, Accounting, Financial Reporting, Internal Controls, QuickBooks, Financial Accounting, Payroll, Tax, Internal Audit, Tax Preparation, Sales Tax, Tax Accounting, Bookkeeping, Forecasting, Accounts Payable, Budgets, Income Tax, Account Reconciliation, GAAP, Sarbanes-Oxley Act, Cash Management, Analysis, Managerial Finance, General Ledger, SEC filings, CPA, Strategic Financial..., Microsoft Word, Finance, Leadership, Risk Management, Process Improvement, US GAAP, Financial Statements, Tax Returns, Corporate Tax, Enterprise Risk..., Small Business, Banking, Financial Risk, Access, Business Process..., Business Planning
Education
Dyke College 1979 — 1981
BS, Accounting
Cuyahoga Community College 1974 — 1979
Associate of Science (A.S.), Data Processing
Artha-Jon School of Modeling and Charm 1976 — 1977
Modeling
John Adams High School
Fidelity National Information Services May 2002 - Present
Alltel January 1999 - April 2002
Planet Earth Reservations January 2000 - July 2000
Advanced Information Resources August 1995 - December 1998
Skills
Network Design, VMware ESX, Citrix, System Administration, Cisco Technologies, Storage Area Networks, Storage, Troubleshooting, Network Administration, Networking, Data Center, Disaster Recovery, VMware, CompTIA, Microsoft SQL Server, Active Directory, SAN
Education
Coleman College 1995 — 1995
Certificate of Completion, Computer Networking
University of Nevada-Las Vegas 1984 — 1985
Music
TGK Ltd March 2010 - Present
Shiloh Industries June 2012 - May 2014
GXS August 2008 - March 2010
Teresa's Pizza June 2003 - August 2007
IBM Global Services August 1995 - December 2001
Alltel October 1978 - June 1995
Skills
SharePoint, Operating Systems, Windows, Microsoft SQL Server, XML, Software Documentation, Troubleshooting, Project Management, Integration, SQL, Databases, HTML, Business Intelligence, Visual Basic, Programming Languages, C# 4.0, C / C++, Cobol, BAL, Disaster Recovery, System Administration, IT Management, C#, SDLC, Crystal Reports, .NET, Visio, COBOL, Requirements Analysis, Software Development, Windows Server, Web Development, IIS, Access, Linux, Unix, Programming, MS Project, Active Directory, Oracle, Enterprise Architecture, JavaScript, Business Analysis, SOA, Testing, ASP.NET, Software Project..., Web Services, Agile Methodologies, Cloud Computing
Education
Cuyahoga Community Corporate College 2011 — 2011
Certificate, Health Information Technology
Cuyahoga Community College 1971 — 1975
Associates, Computer Science
Digium 2012 - Present
Mitchell International 2006 - 2011
A-Life Medical 2003 - 2006
Alltel 2000 - 2003
eHelp Corporation (later sold to Macromedia and Adobe Systems) 1998 - 2000
Nellcor Puritan Bennett (now part of Mallinckrodt Incorporated) 1993 - 1998
Reynolds & Reynolds (formerly National Medical Computer Services) 1986 - 1993
Skills
Start-ups, Strategic Planning, Re-engineering, Resource Management, Continuous Improvement, Call Center, Systems Management, Professional Services, Team Building, Business Planning, Process Improvement, Operations Management, Budgeting, Entrepreneur, Problem Solving, Business Strategy, Management Consulting, Customer Relations, Cost Reduction, Restructuring, ACD, Customer Service, Customer Focus, Customer Satisfaction, Cross-functional Team..., Vendor Management, SaaS, Customer Experience, Business Process..., P&L Management, Team Leadership, Metrics, Vendor Relations, Budgets, Entrepreneurship, Call Centers, Telecommunications, Training, Software Documentation, Management, Cloud Computing, Solution Selling, Quality Assurance, SDLC, Project Management, Networking, Technical Support, Leadership, Account Management
Education
Point Loma Nazarene University 1978 — 1982
BA, Philosophy
Coleman College
Computer Prgramming Certification, Software Development
BriteSun Data Services October 2008 - Present
Defense Integration Solutions October 2011 - March 2012
Allied Wireless July 2010 - October 2011
Verizon Wireless January 2007 - December 2009
Alltel 2000 - December 2009
Verizon / Alltel Wireless January 2000 - January 2009
Alltel Communications December 2005 - December 2007
Alltel Communications February 2005 - December 2005
Alltel Wireless March 2002 - February 2005
Alltel Information Services August 2000 - March 2002
Skills
Telecommunications, Switches, Troubleshooting, CCNA, Computer Network..., IP, Integration, LAN-WAN
Education
Keller Graduate 2006 — 2008
MBA, Telecommunications
DeVry University 2004 — 2006
Bachelor's Degree, Technical Management, Cum Laude
Community College of the Air Force
Associates of Applied Science
Milton Hershey School 1978 — 1983
HS Diploma, College Prep
Top 6 Club June 2015 - Present
BrainCore of Denver June 2011 - August 2014
You-nique Counsel January 2000 - August 2014
HealthSource DTC January 2005 - January 2011
Interwest Communications January 1992 - May 1995
Alltel January 1987 - January 1990
ROLM January 1982 - January 1985
Skills
Coaching, Job Coaching, New Business Development, Executive Coaching, Business Coaching, Wellness, Public Speaking, Nutrition, Nutritional Counseling, Business Development, Wellness Coaching, Hypnotherapy, Personal Development, Weight Loss Coaching, Healing, Mental Health, Healthcare, Insomnia, Adult ADHD, Stress Management, Performance Improvement, Holistic Health, Essential Oils, Wellbeing, Teaching, Psychology, ADHD, Marketing, Customer Service, Memory Loss, Acting
Education
Colorado Christian University 2011 — 2011
Master's degree, Counseling Psychology, A
Denver School of Hypnotherapy 2000 — 2001
Certified Clinical Hypnotherapist, Hypnosis
Colorado Christian University 1998 — 2000
MA, Counseling
Southwest Missouri State University 1979 — 1982
BS, Finance and Financial Management Services
Logan Rogersville High School 1974 — 1978
Expedia November 2006 - Present
Alltel August 2005 - June 2006
Western Wireless 1999 - August 2005
Skills
Microsoft SQL Server, Software Development, Perl, Analysis Services, VBScript, ETL, Data Warehousing, Shell Scripting, Business Intelligence, OLAP, SQL, T-SQL, SSRS, Agile Methodologies, Database Design, Solaris, SSIS, Data Integration, SharePoint, Data Modeling, MDX, Databases, Unix, Web Services, XML, Linux, Red Hat Linux, Java, ASP, Hadoop, Hive, Python, Teradata, DB2, Informatica
Education
Covenant College 2000 — 2001
Sociology, Music
The University of Texas at Austin 1997 — 1999
Engineering
Butts County Board of Education November 2012 - Present
Southern Crescent Technical College August 2013 - Present
Hometown Healthcare Inc 2010 - May 2015
Walt Dundore (Technology Services) 2000 - May 2013
North Georgia Technical College January 2011 - November 2012
North Georgia Technical College September 2002 - June 2011
Myrtle Tree Projects January 2005 - January 2006
Alltel January 2000 - September 2002
Green Tree Mortgage (acquired by Conseco) January 1998 - December 1999
Skills
Leadership, Public Speaking, Microsoft Office, Team Building, Network Administration, Strategic Planning, Microsoft SQL Server, Windows, Data Analysis, Training, Windows Server, Databases, SharePoint, Project Management, Security, Linux, Research, Teaching, Networking, System Administration, VMware, VMware ESX, DNS, Active Directory, VPN, Servers, Windows 7, DHCP, Technical Support, E-Learning, Computer Hardware, Troubleshooting, Testing, Network Security, Firewalls, Microsoft Exchange, Microsoft Certified..., Group Policy, Project Planning, IT Management, Wireless Networking, Virtualization, Data Center, XP, LAN-WAN, Hardware, Technology Integration, Antivirus, Hyper-V, Operating Systems
Education
Columbus State University 2006 — 2008
Master of Science, Computer Science
Piedmont College 1993 — 1998
Bachelor of Arts, English
Alltel Customer Care SupervisorMidwest Wireless1999 - Present
Education
Concordia University-St. Paul 1996 — 1999
G. G. Freda Consulting September 2005 - Present
Liberty Consulting January 2007 - Present
Webster University December 2008 - Present
Argosy University January 2011 - Present
Bearing Point - Hawaiian telcom project 2005 - 2007
Alltel April 1995 - January 2002
Alltel June 1989 - April 1995
Skills
Strong strategic and..., Business and financial..., Systems integration,..., Business Planning, Business, Cost Allocation, Mergers, Integration, Mergers & Acquisitions, Telecommunications, Contract Negotiation, Management, Training, Change Management, Leadership, Auditing, Finance, ERP, Accounting, Strategy, Managerial Finance, Management Consulting, Process Improvement, Budgets, Business Process...
Education
University of Central Arkansas 1998 — 1999
Master of Science - Ed., Business & Technology
Cleveland State University 1970 — 1974
BBA, Accounting
Technisource, Inc. May 2005 - Present
Alltel April 2004 - February 2005
Mrs. Smith's Bakery May 2000 - January 2004
Education
Dekalb Community College 1983 — 1984
T-Mobile May 2011 - Present
T-Mobile June 2007 - April 2011
Alltel 2006 - 2007
Alltel January 2002 - September 2006
Keithley Instruments 1999 - 2001
Skills
4G, IP, Ethernet, Network Design, SIP, Wireless, Telecommunications, CDMA, SDH, MPLS, Cellular Communications, Switches, Troubleshooting, UMTS, LTE, 3G, QoS, GSM, VoIP, Computer Network..., BGP, SS7, WiMAX, RF, TCP/IP, Network Engineering, GPRS, ATM networks, Mobile Devices, Wireless Networking, WiFi, Routing, WCDMA, Core Network
Education
Case Western Reserve University 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Electrical and Electronics Engineering
Penn State University August 2014 - Present
Penn State University June 2007 - Present
Modis 2000 - 2001
Alltel 1998 - 2000
Education
University of Florida 2002 — 2007
Ph.D., Mass Communication
Columbia International University 1991 — 1992
Geneva College 1986 — 1990
BA, Writing
LPL January 2010 - Present
Lions Fine Jewelry Stores April 2007 - May 2009
Lions Jewelers LLC April 2007 - May 2009
Jared the Galleria of Jewelry November 2003 - 2007
ALLTEL Communications (ICSC Access Services) March 2003 - October 2006
Alltel April 2003 - August 2005
Sprint April 1996 - December 2004
Sprint Business November 1994 - December 2002
Sprint November 1994 - December 2002
Sprint Business November 1994 - December 2002
Education
Central Piedmont Community College
Certificate Intepreter for Deaf and Hard of Hearing
Central Piedmont Community College
The University of Akron
The University of Akron
Business Administration, Marketing
Verizon Wireless October 2009 - Present
Alltel January 2009 - October 2009
Alltel March 1996 - October 2009
Alltel January 2004 - December 2006
Alltel September 2001 - December 2003
Alltel February 2000 - September 2001
Alltel May 1999 - January 2000
Alltel March 1996 - April 1999
CCN February 1995 - March 1996
TSYS September 1993 - January 1995
Education
Columbus State University
Masters of Science, Organizational Behavior
Project Management Institute
PMP, Project Management
Troy University
Bachelors of Science, Marketing
Medtronic/Covidien February 2005 - Present
Rusch, Inc February 2003 - February 2005
Alltel Supply, Inc November 1980 - May 2000
Alltel 1980 - 2000
Skills
ISO 13485, CAPA, Cross-functional Team..., Medical Devices, Surgical Instruments, SAP, Purchasing, Materials Management, Process Improvement, Program Management, Strategic Planning, Quality System, Product Launch, Product Management, Management, Training, FDA, Capital Equipment, Leadership, Start-ups, Surgeons, Market Development
Education
Dallas County Community College 1976 — 1977
Verizon Wireless March 2010 - Present
Verizon Wireless January 2009 - February 2010
Alltel March 1999 - January 2009
Skills
Contract Negotiation, Wireless, Negotiation, Solution Selling, M2M, Sales Management, Cellular Communications, B2B, 4G, Sales Presentations, Strategic Planning, LTE, Direct Sales, Telecommunications, Customer Retention, Selling
Education
Creighton University 2012 — 2014
Graduate Degree, Werner Institute for Negotiation & Dispute Resolution, 4.0
Midland University 1987 — 1992
BSBA, Accounting
Windstream Communications June 1995 - Present
Alltel 1995 - 2008
Windstream 1995 - 2008
Alltel 1995 - 2008
Skills
Customer Service, Training, Telecommunications, Sales, Call Centers, VoIP, Telephony, Analysis, Process Improvement
Education
Kennesaw State University - Michael J. Coles College of Business 2007 — 2008
MBA, Business Administration
Covenant College 1996 — 1997
Bachelor of Science, Organizational Management
Dalton State College 1991 — 1993
Associates of Arts, Journalism
Hargray Communications January 2008 - Present
CT Communications 2004 - 2007
Madison River Communications April 2000 - August 2004
GVNW Consulting May 1995 - March 2000
Alltel January 1984 - May 1995
Education
University of North Carolina at Charlotte 1987 — 1993
MBA, Business
Francis Marion University 1980 — 1983
Clemson University 1978 — 1983
Bizling LLC 2010 - Present
ALLTEL 1971 - 2001
Education
Westminster College (PA) 1963 — 1968
BA, Economics
Cornell University
Verizon Wireless September 2014 - Present
Verizon Wireless May 2013 - September 2014
ABC Financial Services January 2011 - May 2013
ABC Financial Services August 2009 - January 2011
Verizon Wireless January 2009 - August 2009
Alltel October 2006 - January 2009
Nuvell Financial Services April 2004 - October 2006
Skills
SOA, Java, REST, SQL, Spring, Mule ESB, Maven, iPhone development, ESB, HTML, Middleware, Microsoft SQL Server, Software Design, Oracle, Web Services, C#, JavaScriptMVC, jQuery, Objective-C, iPhone Application..., ActiveMQ, SOA Security, DataPower, WebSphere Application..., WebSphere Portal, Software Modeling, Linux, JavaScript, Data Warehousing, Amazon Web Services..., Perl, JBoss, Solaris, Architecture Frameworks, Dimensional Modeling, Performance Analysis, Capacity Planning, SQL Server, Enterprise Architecture, Technical Architecture, Shell Scripting, Apache, J2EE, Capacity Analysis, Memcached, SaaS, Github, Backbone.js, Ext JS, Java Enterprise Edition
Education
Christian Brothers University 1999 — 2003
BS, Electrical/Computer Engineering
Verizon Wireless September 2009 - Present
TeraNova Mobility Solutions April 2009 - February 2010
Sprint January 2008 - April 2009
Sprint May 2005 - January 2008
T-Mobile 2003 - 2005
Nokia Siemens Networks 2002 - 2003
Alltel 2000 - 2002
GTE Wireless/Mobilnet 1986 - 2000
Cablevision 1982 - 1986
Education
Cleveland State University
BSET, Electrical Engineering
GTE Telephone Operations & Network
Associate Technical Degree - GTE Telephone Operations, Communications
Federal Communications Commission
Commercial Radiotelephone License #PG-19-19884
Cuyahoga Community College
ASET, Electronic Engineering
Verizon Wireless January 2009 - July 2012
Alltel Wireless January 2003 - June 2009
Alltel Communications, Inc. January 2003 - January 2009
Alltel September 1998 - January 2009
Alltel 1998 - 2009
360 1995 - 1998
360° Communications 1994 - 1998
Centel Cellular/Sprint 1993 - 1998
Sprint Cellular/360 Communcatins 1992 - 1998
Sprint/360 Communications/ALLTEL 1992 - 1998
Skills
Marketing, Customer Lifecycle..., Telecommunications, Customer Retention, Product Management, Direct Marketing, Marketing Management, Segmentation, Strategic Planning, Leadership, Cellular Communications, Analytics, Management, Sales Operations, Mobile Devices, Customer Experience, Strategic Partnerships, Customer Satisfaction, Program Management, Wireless, Mobile Marketing, Marketing Communications, M2M
Education
Converse College
BA, Mathematics and Speech
Verizon Wireless August 2009 - Present
Verizon Wireless January 2009 - August 2009
Alltel Wireless December 2005 - January 2009
Alltel 2001 - 2008
Windstream 2001 - 2006
Skills
Onboarding, Human Resources, Employee Relations
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2007 — 2007
Executive Ed, Business of Human Resources
Cleveland State University
BA, Psychology
Badger Meter 2014 - Present
Apex Microtechnology January 2005 - May 2013
Cirrus Logic January 2005 - May 2013
Apex Microtechnology/Cirrus Logic January 2005 - May 2013
Adecco Technical January 2004 - December 2004
Alltel 2002 - 2003
IBM 1997 - 2002
Skills
Semiconductors, Manufacturing, Engineering Management, Materials Management, Cross-functional Team..., SPC, Electronics, Semiconductor Industry, Product Engineering, Analog, MRP, Operations Management, Electrical Engineering, Obsolescense, Military Screening..., Planning/Scheduling, Metrics Reporting, P&L Ownership, AS9100, ISO/IEC 17025, Aerospace Manufacturing, Engineering, Leadership, Testing, Process Improvement, Product Development, Project Management
Education
University of Arizona 1998 — 2004
Engineering
Embry-Riddle Aeronautical University 1995 — 1997
Engineering
Central Arizona College 1994 — 1996
General
Mount St. Mary Academy November 2013 - Present
Arkansas Children's Hospital 2003 - 2011
alltel 1998 - 2003
Arkansas Children's Hospital 1997 - 1998
Skills
Accounting, Financial Reporting, General Ledger, Financial Accounting, Account Reconciliation, Internal Controls, Tax, Investments, Auditing, Accounts Payable, Accounts Receivable, Financial Analysis
Education
University of Arkansas 1994 — 1997
BSBA, Accounting
Centenary College of Louisiana 1992 — 1993
Mount St Mary Academy 1988 — 1992
T-Mobile November 2009 - Present
Verizon Wireless July 2007 - November 2009
Alltel March 1998 - June 2007
Alltel March 1996 - March 1998
Polly's Fine Jewelry 1995 - 1997
Wal-Mart 1992 - 1995
Education
College of Charleston 1988 — 1992
Bachelor's, Biology
Alltel Solutions ArchitectVerizon WirelessJanuary 2008 - Present
Skills
SOA, Unix, Java Enterprise Edition, Enterprise Architecture, Agile Methodologies, Software Development, Java, Perl, Web Services, Solution Architecture, Spring, Architecture, XML, Integration, Linux
Education
Clemson University 1996 — 2000
BS, Computer Engineering
Hewlett-Packard September 2010 - Present
Verizon Wireless January 2009 - September 2010
Alltel June 2007 - September 2010
Eagan McAllister Associates/SAIC October 2006 - June 2007
US Navy July 1997 - October 2006
Skills
CCNA, Routers, Telecommunications, Networking, WAN, Microsoft Certified..., Wireless, Cisco Technologies, Troubleshooting, Data Center, TCP/IP, VoIP, Network Administration, Enterprise Software, Wireless Networking, Switches, Network Design, Network Engineering, LAN-WAN, VPN, Network Security, Cisco IOS, IP, Integration, Firewalls, Technical Support, Operating Systems, Cisco Routers, Visio, Windows, Computer Hardware, Linux, Cisco Call Manager, OSPF, Routing, CCENT, System Deployment
Education
Central Texas College 2009 — 2011
AS
Naval Electronics Technician "A" School 1997 — 1999
Electronics Technician, Electronics Telecommunications & Radar
Verizon Wireless January 2009 - Present
Alltel January 1997 - January 2009
Syntel May 1992 - January 1997
Skills
Telecommunications, SDLC, Vendor Management, Siebel, Requirements Analysis, Enterprise Architecture, Program Management, Cross-functional Team..., Unix, IT Management, Data Warehousing, Business Analysis, Project Management, PMP
Education
International Management Institute - IMI 1986 — 1990
MBA, Business Management
Delhi University 1977 — 1980
B.Com, Accounting and Finance
AT&T June 2010 - Present
Alltel October 2007 - June 2010
Harris Canada April 2006 - September 2007
Harris China 2000 - 2003
China Unicom 1996 - 2000
Skills
Wireless, Microwave, LTE, CDMA, GSM, Network Design, Networking, IP, Wireless Networking, Backhaul, DWDM, Cellular Communications, UMTS, Telecommunications, 3G, RF, 4G, SDH, Ethernet, RF Engineering, VoIP, Transmission, WiFi, Network Engineering, Optical Fiber, data wrangling, Data Analysis, big data
Education
Concordia University 2004 — 2005
Master of Engineering, Electrical Engineering, 4.03
Y-Town Radio Broadcasting, LLC July 2014 - Present
Dieselfist Studios January 2012 - Present
JAMZ 101.9 December 2008 - September 2011
JADAS Design January 2001 - April 2011
Alltel 2004 - 2006
Skills
Advertising, Graphic Design, Online Marketing, Web Design, Social Media, DVD authoring, Social Networking, Social Media Marketing, Online Advertising, Digital Marketing, Direct Marketing, New Media, Mobile Marketing, Video Editing, Facebook, Marketing Strategy, Public Relations, Marketing Communications, Television, Blogging, Entertainment, Press Releases, Customer Service, Film, Event Planning, Brand Development, Business Strategy, Radio, Broadcast, Media Relations, Music, Publicity, Public Speaking, Market Research, Email Marketing, SEO, Digital Media, Digital Strategy, Content Strategy, Creative Direction, Music Industry, Strategic Planning, Film Production, Management, Integrated Marketing, Sales, Photography, Viral Marketing, Google Analytics, Website Development
Education
De Anza College 1998 — 2000
Music Education
San Jose State University 1998 — 2000
Music Teacher Education
Fremont High School 1994 — 1998
Diploma
Apttus 2015 - Present
Acxiom 2013 - 2015
Vestcom 2012 - 2013
Vestcom 2010 - 2012
Alltel Wireless 2008 - 2009
Alltel 2007 - 2008
Skills
Hadoop, Big Data Analytics, CRM, Solution Architecture, XML, JavaScript, Enterprise Software, Sales Engineering, Troubleshooting, Business Analysis, RFP, Microsoft SQL Server, MySQL, Enterprise Architecture, Salesforce.com, Quote to Cash, Requirements Analysis, VB.NET, SDLC, HTML, Telecommunications, Visio, Networking, CSS, PHP, Microsoft Office, Unix, C#, SQL, .NET, Windows Server, C Sharp, Java, C++, AJAX, SQL Server Management..., Windows 7, Operating Systems, Training, Web Development, Web Design, Web Applications, Web Services, Data Warehousing, Testing, Agile Methodologies, Software Documentation, Data Analysis, Technical Support, Financial Services
Education
University of Arkansas at Fayetteville 2001 — 2007
Bachelors, Computer Science Computer Engineering
Columbia Southern University 2014 — 2016
Master of Business Administration (MBA), Marketing, 4.0 GPA
Windstream Communications January 2007 - Present
Alltel March 2004 - January 2007
Alltel June 2002 - March 2004
Alltel January 1998 - June 2002
Skills
Telecommunications, Unified Communications, Contract Negotiation, Program Management, Negotiation, Process Improvement, Business Strategy, Analysis, Account Management, Wireless, Management, Networking, Computer Network..., Ethernet, Broadband, Mergers & Acquisitions, Product Development, Integration, VoIP, Customer Service, Network Design, Leadership, Call Centers, IP, Troubleshooting, Vendor Management, Project Management, T1, Telephony, MPLS, Managed Services, Software Documentation, Solution Selling
Education
Centenary College of Louisiana 1988 — 1992
Bachelor of Science, Accounting and Business
Verizon Wireless November 2007 - Present
Verizon Wireless / Legacy Alltel 2006 - Present
Alltel April 2006 - November 2007
BOC/Odom's Tennessee Pride October 2002 - April 2006
USAF January 1995 - October 2002
Education
Community College of the Air Force
AS, Electronic Systems
Southern Illinois University, Carbondale
BS, Industrial Engineering
Cricket Wireless August 2014 - Present
Alltel October 2012 - Present
AT&T October 2013 - August 2014
Alltel Wireless 2009 - October 2012
Alltel January 2009 - October 2009
Alltel February 2004 - January 2009
Education
College of Charleston
Verizon Wireless January 2009 - Present
Verizon/Alltel/Windstream 1989 - Present
Alltel Wireless July 2008 - January 2009
Alltel November 1989 - July 2008
Education
Cuyahoga Community College 1995 — 2000
Juniper Networks, Inc.
Certification, Network
TransUnion June 2012 - Present
IBM May 2010 - July 2012
Verizon Wireless / Alltel Communication 2005 - 2009
Alltel 2000 - 2005
360 Communications 1995 - 1999
Skills
Data Center, Integration, PMP, PMO, Management, Vendor Management, SDLC, Network Administration, Business Analysis, Infrastructure, Requirements Analysis, Program Management, IT Strategy, Telecommunications, Project Management
Education
City University of New York-College of Staten Island
Finance
Saint Anselm College
Political Science
Verizon Wireless February 2009 - Present
Alltel August 1998 - January 2009
DMR Consulting January 1997 - August 1998
Federated Systems Group January 1993 - January 1997
Primerica Financial Services December 1992 - January 1993
Atlanta Casualty January 1992 - December 1992
Fitech System November 1987 - January 1992
Skills
Flex, Integration, Java, JavaScript, Leadership, Microsoft SQL Server, Oracle, RIA, Requirements Analysis, Eclipse, Databases, SQL, Telecommunications, Unix, Web Applications, Wireless, ColdFusion, SDLC, Sales, Vendor Management, Agile Methodologies
Education
DeKalb Technology 1985 — 1987
AA, CIS
Dekalb Community College 1983 — 1985
sma 1979 — 1983
santo paulus 1979 — 1982
Verizon Wireless February 2009 - Present
Alltel February 2007 - February 2009
RSW Group June 2006 - February 2007
Education
Clemson University 1995 — 1999
Speech and Communications
Verizon Wireless January 2013 - Present
TriCounty Technical College August 2011 - May 2012
Synnex October 2010 - May 2011
JBM Electronics February 2009 - September 2009
Nokia September 2004 - February 2009
Navtrak August 2001 - September 2004
Alltel 2003 - 2004
Verizon Wireless July 2000 - June 2001
Verizon Wireless February 1998 - July 2000
Verizon Wireless January 1996 - February 1998
Skills
Wireless, Channel, Sales Operations, Business Development, Sales Management, CRM, Program Management, Product Development, Strategy, Sales, Management, Marketing Strategy
Education
Duke University - The Fuqua School of Business 1986 — 1987
MBA, Business
Clemson University 1975 — 1980
BS, Engineering Technology
Cargill March 2015 - Present
Cargill December 2013 - March 2015
Cargill April 2011 - December 2013
Wells Fargo July 2010 - April 2011
Select Comfort 2008 - 2008
Alltel 2004 - 2008
Skills
Leadership, Coaching, Customer Service, Call Centers, Employee Benefits, Customer Satisfaction, Customer Experience, Troubleshooting, Technical Support, Customer Retention, Telecommunications, Wireless, Computer Hardware, Job Scheduling, Workforce Planning, Interviews, Strategic Planning, Call Flow Design, Quality Assurance, Human Resources, Training
Education
Central College 1998 — 2001
Bachelor of Arts (BA), Theatre/Communications
Indiana University-Purdue University at Indianapolis 1997 — 1998
VerizonWireless Technician-NOCVerizon Wireless2002 - Present
Verizon Wireless 2002 - Present
Verizon Wireless 2002 - Present
Alltel 2002 - 2009
Cellular One of Ohio 1986 - 2002
Education
Columbus State Community College 1983 — 1986
Associates, Electronics
WorldLink, Inc. June 2013 - September 2015
Kineticom July 2012 - May 2013
Tek Systems May 2010 - July 2012
Alltel October 2008 - May 2009
Sprint October 2006 - June 2008
Sprint Nextel 2006 - 2008
Contracted Site Supervisor June 2001 - October 2001
Global Crossing May 2000 - June 2001
Cable & Wireless May 1999 - May 2000
Nortel Networks February 1998 - May 1999
Skills
Cisco Technologies, Wireless, Windows, Troubleshooting, Switches, Telecommunications, Routers, Networking, OSPF, CCNA, Juniper, Ethernet, T1, LTE, BGP, ATM networks, CDMA, Frame Relay, Hardware, Testing, EIGRP, Technical Support, Software Documentation, Cisco Routers, Optical Fiber, System Deployment, Cellular Communications, RF, Cabling, ATM Networks, Juniper Technologies
Education
Davenport University 2001 — 2002
No, CCNA
Lucent Technical Academy 2001 — 2001
Training Certificate, Packet Switching
Cable & Wireless USA 1999 — 1999
Certificate Of Training, Data Transmission Systems
Tellabs Technical Academy 1999 — 1999
Certificate Of Training, Titan 5500 System Training
Nortel Networks Technical Academy 1998 — 1998
Certificate Of Training, Telecommunications
PLDC Academy 1995 — 1995
Technical, Non Commissioned Office Leadership Course
Ft. Gordon Signal Center & Training Center 1991 — 1992
Technical, Communications
Verizon Wireless January 2009 - September 2011
Alltel January 2005 - January 2009
US Congress 2001 - 2001
Milwaukee Bucks Inc. 1997 - 1998
Skills
Training, Employee Relations, Employee Training, Talent Management, Team Building, Leadership, Coaching, Onboarding, Customer Retention, Performance Management, Recruiting, Telecommunications, Vendor Management, Call Centers
Education
Marquette University 1997 — 2001
B.S., Business-Marketing
Central Piedmont Community College 2013 — 2013
CHTS-TR, Certified Healthcare Technology Specialist
South Texas ARES January 2011 - Present
H & R Block December 2009 - Present
U. S. CENSUS BUREAU (Office 3056) March 2010 - August 2010
FEDERAL EMERGENCY MANAGEMENT AGENCY April 2005 - April 2007
ALLTEL 1975 - 2001
Skills
Training, Leadership, Policy, Quality Assurance, Management, Program Management, Time Management, Inspection, Payroll, Auditing, Research, Marketing, Interviews, Physical Security, Industrial Hygiene, Team Building, Project Management, Process Improvement, Operations Management, Team Leadership, Customer Service, Public Speaking, Emergency Management, Strategic Planning, Change Management, Risk Management, Project Planning, Microsoft Office, Public Safety, Troubleshooting
Education
Henderson State University 1970 — 1974
BSBA, Business Management
Community College of the Air Force
Associate's degree, Transportation and Traffic Management
Independent Music Professional 1993 - Present
Verizon June 2000 - September 2009
Alltel January 1996 - June 1999
ORIX Credit Alliance, Inc. 1989 - 1996
Education
Columbia College Chicago
BA, Communications/Business
Roosevelt University
MBA, Business Admin/Marketing
MetroHealth Medical Center 2010 - Present
MetroHealth Medical Center November 2009 - July 2010
Alltel May 1994 - November 2009
GTE Wireless May 1994 - November 1999
Robert Half/Accountemps January 1996 - January 1997
Robert Half/Accountemps January 1996 - January 1997
UCAR Carbon Company & GTE Mobilnet January 1994 - January 1994
UCAR Carbon Company & GTE Mobilnet January 1994 - January 1994
GIE Media, Inc. March 1987 - January 1994
GIE Inc. Publishers January 1987 - January 1994
Skills
Management, Telecommunications, Call Center, Training, Customer Service, Process Improvement, VoIP, Troubleshooting, Leadership, Customer Satisfaction, Analysis, Data Analysis, Healthcare, Team Building, Customer Retention, Cross-functional Team..., System Administration
Education
Cleveland State University
BA, Sociology and Statistics
The University of Akron
Harrell Sign Co Inc November 2014 - Present
Time Warner Cable March 2013 - May 2014
Allegheny Countertops Inc May 2011 - October 2011
Perks' Rapid Express Inc March 2004 - March 2011
Alltel September 2002 - April 2004
Education
Waldorf College 2010 — 2012
BS in Business Administration
Columbia Southern University 2008 — 2010
AS, Business
Columbia Southern University
Legal Shield June 2014 - Present
It Works Global March 2014 - Present
Alltel November 2011 - Present
Teleperformance USA March 2002 - November 2011
Skills
Customer Satisfaction, Wireless, Direct Sales, Customer Experience, Cellular Communications, Sales Operations, Call Centers, Retail Sales, Sales, Sales Process, Telecommunications, Solution Selling, Retail, Quotas, Selling, Account Management, Sales Management, M2M, Training, Inventory Management, Customer Service, 4G, Store Management, Mobile Devices, Leadership, Merchandising, Coaching, Employee Training, Team Building, Hiring, Wireless Networking, Time Management, LTE
Education
Grand Canyon University 2011 — 2014
Bachelor's Degree, Applied Management
Darton College 2006 — 2007
Certificate, Medical Transcription/Transcriptionist
Albany Technical College 2001 — 2003
Radiologic Technology
Talentporte, Inc. March 2015 - Present
CTL Resources September 2014 - March 2015
NetEffects August 2012 - September 2014
Microsoft September 2011 - August 2012
Motricity September 2010 - September 2011
T-Mobile December 2009 - September 2010
T-Mobile January 2008 - December 2009
VIABLE RESOURCES, INC January 2002 - November 2004
AVAYA, INC March 2000 - December 2001
Alltel April 1994 - March 2000
Skills
Cloud Computing, Vendor Management, Software Project..., Project Management, Enterprise Software, Integration, Telecommunications, SDLC, Project Portfolio..., SharePoint, Leadership, Wireless, Management, PMO, Product Lifecycle..., Managed Services, Software Documentation, Business Development, Networking, Cross-functional Team..., System Deployment, SaaS, Program Management, PMP, Oracle, Strategic Planning, Strategy, Collaborative Problem..., ATG Commerce, Endeca, Hyper-V, IT Project & Program..., Strategic Roadmaps, Atlassian JIRA, Confluence, Agile Methodologies, Scrum, Office 365
Education
Central Michigan University 1989 — 1992
Bachelors, Business
SQL Soft 2009 — 2009
Technical, MOSS 2007
Strategy Computers 2006 — 2007
Technical, A+, MCSE 2003 Cource work, MCDBA 2003 Cource work
Stephens College 1987 — 1989
Fashion/Apparel Design, Merchandising, Marketing
Textile Restorations Services Inc 2003 - Present
Alltel 2001 - 2003
Citadel Broadcasting 2001 - 2001
Skills
Cold Calling, Direct Sales, Sales Management, Account Management, Customer Satisfaction, Sales, Call Center, B2B, Sales Process, Sales Presentations, Insurance, New Business Development, Contract Negotiation, Solution Selling, Sales Operations, Small Business, Business Development, Marketing Strategy, Leadership, Pricing, Mold Remediation, Business, Strategic Planning, Indoor Air Quality, Operations Management, Customer Retention, Water Damage, Selling, Marketing, Management, Claim, Budgets, Lead Generation, Salesforce.com, Team Building, Negotiation, Recruiting, Call Centers, CRM, Restoration, Claims Management, Fire Management, Water Damage Restoration
Education
Charleston Southern University 1997 — 2001
BS, Biology, History, Art minor
PCS Partners/MetroPCS November 2014 - Present
TBM Web Designs January 2005 - November 2014
T-Mobile July 2013 - March 2014
Sprint Nextel April 2012 - February 2013
Alltel July 2009 - December 2011
Alltel July 2008 - July 2009
Alltel September 2006 - July 2008
Triangle Construction February 2006 - May 2006
Calltech Communications August 2005 - December 2005
Skills
Training, Team Building, Sales, Sales Management, Wireless, Customer Service, Customer Satisfaction, Team Leadership, Call Center, Account Management, Direct Sales, Telecommunications, Customer Retention, Sales Operations, Management, Inventory Management, Strategic Planning, Vendor Management, Business Analysis, Customer Experience, Retail
Education
Darton College 2007 — 2008
Business Administration and Management, General
Darton College 2006 — 2008
None, Accounting and Business Management
Cheltenham High School 1998 — 2001
High School Diploma, General Maintenance
Dunhams October 2014 - Present
Sprint March 2005 - December 2013
Alltel April 1997 - March 2005
Skills
Sales Management, Business Planning, Sales Operations, Sales, Management, Retail, Sales Process, Telecommunications, Inventory Management, Solution Selling, Customer Experience, Team Building, Cold Calling, Training, Product Management, Customer Service, Team Leadership, Mobile Devices, Business Development, Recruiting, Wireless, Coaching, Salesforce.com, Microsoft Office, Microsoft Excel, Social Networking, Analysis, Event Management, PowerPoint, Merchandising, Competitive Analysis, Direct Sales, Operations Management, Customer Retention
Education
Colorado State University 2009 — 2011
Associate of Science in Business Administration, Business Health Care Administration, 3.5
Colorado Technical University 2008 — 2010
Associates in Science in Business Administration, Business Administration and Management, General
Windstream Communications 2010 - Present
Windstream Communications May 2007 - August 2010
Alltel 1994 - 1996
Skills
MPLS, Telecommunications, IP, Network Engineering, Network Design, VoIP, T1, Frame Relay, WAN, Computer Network..., Cisco Technologies, Ethernet, LAN-WAN, Metro Ethernet, DSL, Switches, Telephony, BGP, DWDM, Juniper, Management, Juniper Technologies, Routers, Wireline
Education
Clemson University - College of Business and Behavioral Science 2012 — 2015
Master of Business Administration (MBA)
University of Arkansas at Little Rock
BS, Electronics and Computer Engineering Technology
Blue Cross and Blue Shield of North Carolina September 1990 - Present
Alltel September 1981 - December 1989
Moore Regional Hospital October 1980 - September 1981
Education
Central Carolina Community College 1977 — 1980
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Verizon Wireless March 2008 - March 2011
Alltel October 1988 - March 2008
ALLTEL (now Verizon Wireless) January 1988 - January 2008
Alltel October 1978 - December 1988
Education
University of North Carolina at Charlotte 1992 — 2004
MESH, EH&S
Central Piedmont Community College
Occupational Safety & Health
UNC
Pulaski county election comission November 2011 - Present
Hewlett-Packard April 2013 - March 2015
Pinnacle Business Solutions April 2012 - August 2012
Arkansas Department of Finance and Administration June 2011 - October 2011
Arkansas Department of Finance and Administration November 2009 - June 2011
Alltel September 2008 - September 2009
Alltel November 2007 - September 2008
Alltel June 2007 - November 2007
Audit Bureau of Circulations North America October 2005 - April 2006
Stoby's Restaurant April 2002 - October 2005
Skills
Accounting, Sarbanes-Oxley Act, Accounts Payable, Internal Audit, Auditing, Internal Controls, Microsoft Excel, Accounts Receivable, Account Reconciliation, General Ledger, Journal Entries, Budgets, Access, Financial Analysis, JD Edwards, Forecasting, Financial Reporting, Fundraising, QuickBooks, Spreadsheets, Invoicing
Education
University of Central Arkansas 2001 — 2005
Bachelors, Accounting & Finance
Central Baptist College 2000 — 2001
Associate's degree, Business, 3.0
Howard Supply Company March 2014 - Present
Verizon Wireless March 2012 - Present
Verizon Wireless May 2010 - March 2012
Verizon Wireless April 2008 - May 2010
Alltel 2008 - 2009
cingular wireless 2005 - 2007
cingular wireless 2005 - 2007
Skills
Customer Retention, Sales Management, Sales, Management, Account Management, B2B, Cold Calling, Direct Sales, Human Resources, Retail, Sales Operations, Sales Process, Solution Selling, Telecommunications, Training
Education
University of Central Oklahoma - College of Business Administration 2003 — 2007
Bachelor of Applied Science (BASc), Marketing/Management, 3.2
westmoore
Bank of America January 2013 - January 2015
Bank of America 2005 - 2013
Bank of America May 2005 - October 2005
Bank of America October 2003 - May 2005
Bank of America November 2000 - October 2003
Corbel July 1999 - November 2000
Alltel August 1996 - July 1999
Alltel March 1994 - August 1996
Commissioners of Public Works January 1991 - March 1994
Hughes Aircraft Company July 1990 - January 1991
Skills
Customer Service, Management, Loans, Banking, Credit, Credit Analysis, Commercial Banking
Education
Charleston Southern University 1986 — 1989
Bachelor's Degree, Computer/Information Technology Administration and Management, 3.5
Trident Technical College 1983 — 1985
Associate's Degree, Engineering/Industrial Management, 3.5
Blanchard Machinery March 2005 - Present
Alltel February 2000 - March 2005
Pioneer Machinery January 1995 - February 2000
Skills
Operations Management, Electricians, Customer Service, Contract Negotiation, Heavy Equipment, Inventory Management, Process Improvement, Team Building, Power Generation, Customer Satisfaction, Budgets, Generators
Education
The University of North Dakota 1989 — 1992
Associate's degree, Business Administration and Management, General, 3.9
The University of North Dakota 1989 — 1992
Associate's degree, Business Administration and Management, General
The University of North Dakota 1989 — 1992
Associate's degree, Business Administration and Management, General
The University of North Dakota 1989 — 1992
Associate's degree, Business Administration and Management, General
Community College of the Air Force 1988 — 1991
Associate's degree
Walterboro High school 1982 — 1985
Platinum Technologies March 2013 - Present
Platinum Technologies July 2010 - March 2013
Platinum Technologies July 2009 - July 2010
Platinum Technologies April 2007 - July 2009
Windstream Communications July 2004 - April 2007
Alltel July 2001 - July 2004
Alltel September 1997 - July 2001
British Petroleum July 1995 - September 1997
British Petroleum December 1988 - July 1995
Skills
Management, Project Management, Business Strategy, Strategic Planning, Employee Management, Corporate Communications, Customer Service, Training, Teacher Training, Application Architecture, Application Lifecycle..., Business Development, Leadership, Business Analytics, Integration, Business Process..., Change Management, IT Management, Enterprise Systems, Cross-functional Team...
Education
Cuyahoga Community College 1992 — 1993
Kent State University 1990 — 1992