Experience
Infosend  January 2012 - Present
CSG International  January 2008 - June 2011
Zimmer Dental  September 2004 - September 2006
St Jude Medical, Inc  December 1994 - June 1996
Deknatel, Inc   October 1988 - June 1994
Cellular One   September 1985 - October 1988
Xerox  October 1981 - February 1985

Skills
Marketing Strategy, Cross-functional Team..., Sales Operations, Sales, Selling, Sales Process, Solution Selling, Process Improvement

Education
San Diego State University
B.A. Social Welfare with Honors

San Diego State University-California State University

Experience
Verizon Wireless  November 2014 - Present
Verizon Wireless  October 2006 - November 2014
Verizon Wireless  October 2003 - October 2006
Verizon Wireless  March 1999 - October 2003
Ameritech Cellular  July 1997 - March 1999
Cellular One   August 1994 - 1996

Skills
Project Portfolio..., SQL, Visual Basic, SharePoint, Business Analysis, Cross-functional Team..., Management, Strategic Partnerships, Project Management, Business Process..., Program Management, Integration, Customer Retention

Education
University of Phoenix   2003 — 2006
Bachelor, Business Administration

Northern Illinois University

Experience
First American Financial Corporation - National Collections - Accounts Receivable   June 2015 - Present
Wells Fargo Bank - Home Mortgage - Operations Risk - Default Servicing   June 2010 - May 2015
Wells Fargo Bank - Home Equity Group - Loss Mitigation   May 2009 - June 2010
Wells Fargo Bank - Business Direct - Quality Management - Operational Risk   March 2007 - May 2009
Wells Fargo Bank – Business Direct - Legal Recovery – Loss Control   February 2006 - March 2007
Wells Fargo Bank – Auto Finance Group - Risk Management and Collateral Liquidation   August 2003 - February 2006
Metris Companies  September 2001 - April 2003
Alltel Corporation  March 1999 - July 2001
Cellular One   September 1994 - March 1999
Dillard's National Bank   September 1992 - September 1994

Skills
Risk Management, Regulatory Compliance, Loss Mitigation, Quality Assurance, Operations Management, Performance Analysis, Business Process..., Business Partner Support, Project Leadership, Training & Development, Team Building, Mentoring, Database Administration, Data Analysis, Mortgage Underwriting, Loan Servicing, Trend Analysis, Loan Documents, Financial Analysis, Bank Reconciliation, Credit Risk, Credit Analysis, Process Improvement, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft SharePoint, Microsoft Outlook, Microsoft Visio, Microsoft SQL Server, Oracle

Education
Paradise Valley Community College
Business Administraion and Psychology

University of Arizona
General Biology and Business Administration

Experience
DTI Office Solutions   December 2011 - Present
Cellular One   December 1991 - April 2006

Skills
Sales, Interpersonal..., People Skills, Golf, Public Speaking

Education
St. Ambrose University   1971 — 1975
B.A., Philosophy and Psychology

Danville High School

Experience
Rural Development Initiatives  January 2008 - Present
Jeld-Wen Communities   September 2005 - May 2008
Unicel  June 2001 - September 2005
English Language Institute  August 2000 - January 2001
Cellular One   June 1993 - April 2000
PacifiCorp  June 1991 - June 1993

Skills
Customer Service, Problem Solving, Process Improvement, Customer Relations, Employee Relations, Hiring, Business Strategy, Word, Non-profits, Leadership Development, Video Production, Strategic Planning, Technical Training, Curriculum Development, Curriculum Design, Online Training, Organizational..., Employee Handbooks, Staff Training, Team Building, Digital Photography, Social Media, Needs Analysis, Strategic Consulting, Call Center, New Hire Orientation, Recruitment/Retention, Negotiating Contracts, Retail Management, Budget Management, Shareholder..., Sales Support, Dispute Resolution, Billing Systems, Excel, PowerPoint, Visio, Web Development, Nonprofits, Employee Training, Management, Workshop Facilitation, Microsoft Word, Contract Negotiation, E-Learning, Recruiting, Community Development, Training Delivery, Training, Program Development

Education
Oregon State University   2003 — 2006
Ed. M., Adult Education and Organizational Development and Training

Point Loma Nazarene University   1988 — 1991
B.A Communications, Telecommunications

Mt. Hood Community College   1987 — 1988
A.A., Speech Communications

Northwest Nazarene University   1986 — 1987
Speech Communications

Experience
NewAge Mobile LLC   February 2009 - Present
U.S. Cellular   February 2009 - Present
Precision Exterior Solutions/S & S Investment Management   November 2010 - January 2015
Quintergy, Inc.   January 2013 - November 2013
Lowes Home Improvement  May 2006 - February 2010
Cellular One   March 2005 - May 2006
Best Buy  November 2001 - February 2005

Skills
Direct Sales, Sales Management, Sales, Wireless, Account Management, Retail, Mobile Devices, New Business Development, Telecommunications, Team Building, Cross-functional Team..., Sales Process, Customer Service, Cold Calling, Sales Operations, Power Quality, Consultative Sales..., Power Management, Territory Account..., Solution Selling, Technology, IT Relationship..., Inventory Management, Strategic Planning, Selling, Strategic Partnerships, B2B, Marketing Strategy, Management, Cellular Communications, Contract Negotiation, Outside Sales, Customer Retention, Product Management, Competitive Analysis, Lead Generation, Operations Management, Sales Presentations, Product Marketing, Key Account Management, Budgets, Social Networking, Advertising, Team Leadership, Business Strategy, Social Media Marketing, Outlook, Salesforce.com, Marketing Communications, Customer Satisfaction

Education
Tennessee Technological University
Computer Systems Networking and Telecommunications

Experience
Real Estate One  2010 - Present
Coldwell Banker  May 2003 - 2010
Cellular One   January 1993 - January 2003
Fabiano Brothers Mt   January 1991 - January 1993

Skills
Short Sales, Foreclosures, Sellers, Waterfront, First Time Home Buyers, Negotiation, Buyers, Buyer Representation, Relocation, Residential Homes, Luxury, Marketing, Single Family Homes, Listings, Vacation Homes, Condos, New Home Sales, Move Up Buyers, REO, SFR

Education
Northwood University   1981 — 1985
BBA- Marketing/Management, Marketing, Advertising, Management

Northwood University   1981 — 1985
Bachelors, Marketing/ Management

Dow High School   1977 — 1980
Bachelors, Business

Experience
CrewHu   January 2013 - Present
The Venture Hive   January 2013 - Present
Cold Stone Creamery  October 2003 - Present
Bellsouth  December 2002 - December 2004
SBC Communications  February 2001 - November 2002
SBC Communications  October 1999 - January 2001
Cellular One   February 1999 - September 1999
Promerco   August 1997 - August 1998
International Business Consultants   March 1997 - August 1997
Spiegel Neckwear Co. Inc   January 1994 - January 1997

Skills
Franchising, Sales, Retail, Human Resources, Entrepreneurship, Employee Engagement, Employee Recognition, Performance Management, Goal Setting, Start-ups, Strategy, Franchise Consulting, Marketing Strategy, Marketing, Leadership Development, Local Marketing, Employee Training, Management, Lead Generation, Time Management, Hospitality, Employee Management, Social Networking, Sales Operations, Business, Recruiting, Food & Beverage, Selling, Market Planning, Team Leadership, Executive Management, Finance, Hiring, Store Management, Operations Management, Business Development, Program Management, Strategic Planning

Education
University of Miami   2011 — 2012
MBA

Temple University   1990 — 1993
BS, Business

Experience
AUTO PLAZA USA   January 2012 - Present
Wildcat Ford   July 2010 - January 2012
Cellular One   April 2006 - June 2010

Education
Sullivan University   1997 — 1999
Associate's degree, Computer Programming

HARRODSBURG HIGH SCHOOL   1992 — 1996
Associate's degree

Experience
Motorola  October 2014 - Present
Motorola Mobile Devices  January 2012 - October 2014
Motorola  September 2009 - January 2012
Motorola  May 2003 - September 2009
Motorola  July 1997 - May 2003
Alltel  1994 - 1997
Cellular One   1987 - 1994

Skills
Telecommunications, Wireless, Channel, CRM, Mobile Devices, Sales, Account Management, Product Launch, Product Management, Strategic Partnerships, Sales Process, Sales Management, Direct Sales, Go-to-market Strategy, Solution Selling, Sales Operations, Managed Services, Channel Partners, VoIP, Product Marketing, Salesforce.com, Unified Communications, Mobile Communications, Mobile Technology, Cross-functional Team..., Customer Experience, B2B, SaaS, Customer Retention, Multi-channel Marketing, Selling, Cellular Communications, P&L Management, Consumer Electronics, Partner Management, Competitive Analysis, M2M, Strategy, Business Development, Start-ups, Sales Presentations, Key Account Management

Education
St. John Fisher College   1982 — 1986
Bachelor's degree, Human Resources Management

Experience
Options 153, Mullen & Partners   December 2012 - Present
Verizon Wireless  January 2006 - Present
2004 to 2006  August 2004 - January 2006
WearGuard  August 2002 - February 2003
Aegis Mortgage Corporation  January 2001 - January 2002
Verizon Wireless  January 1998 - January 2001
Cellular One   January 1996 - January 1998

Skills
Direct Sales, Sales Management, Account Management, Sales, Telecommunications, Sales Operations, B2B, Mobile Devices, New Business Development, Business Development, Product Marketing, Marketing, Quotas, Real Estate License, Cold Calling, Customer Satisfaction, Lead Generation, Wireless, Selling, Training, Team Building, Sales Process, Customer Retention, Coaching, Customer Experience, Building Relationships, Team Leadership, Negotiation, Cellular Communications, Mobile Technology, Strategic Planning, Sales Presentations, Solution Selling, Product Management, Competitive Analysis, Management, Recruiting, 4G, Mobile Communications, Customer Service, Employee Training, Consumer Electronics, Talent Acquisition, Inventory Management, Managed Services, LTE, Wireless Broadband, Real Estate, Leadership Development, Hiring

Education
Suffolk University   1992 — 1995
Bachelors, Communications

Suffolk University   1992 — 1995
Bachelor of Science, Communication

Experience
Wegmans Food Markets  September 1998 - July 2000
Cellular One   January 1997 - September 1998
First Federal Bank  March 1995 - April 1995
Clark Boardman Callaghan  November 1994 - March 1995
Edicon Systems Division   August 1990 - January 1993

Skills
SQL, C, Relational Databases, Applications Software..., Software Testing, Unix

Education
SUNY Potsdam   1985 — 1990
Bachelor of Arts (B.A.), Mathematics and Computer Science, 3.3 / 4.0

Experience
CARFAX  November 2012 - Present
AT&T Advertising Solutions (formerly LM Berry Co)   September 2011 - November 2012
Custom Containers LLC   May 2006 - July 2011
Waste Management  August 2003 - May 2006
Lamar Advertising  January 1999 - February 2003
Cellular One   May 1989 - January 1999

Skills
New Business Development, Digital Marketing, Marketing Strategy, Sales Process, Cold Calling, Advertising, Salesforce.com, Account Management, Lead Generation, B2B, Online Advertising, Sales, Sales Operations, Sales Presentations, Sales Management, Customer Retention, Direct Sales

Education
Southeastern Louisiana University

Experience
Cape Regional Physicians Associates  September 2012 - Present
Cape Regional Medical Center  June 2003 - September 2012
Shore Memorial Hospital  2002 - 2003
Unitel  1990 - 2001
Cellular One   1986 - 1990

Education
Montclair State University   1982 — 1986
BA, Communication Theory & Practice

Experience
Mapfre Commerce Insurance   May 2014 - Present
Bryant University  January 2013 - Present
Covidien  May 2012 - Present
Flextronics  January 2010 - August 2011
Deluxe Corporation  March 2009 - December 2009
Wireless Zone - Verizon Wireless Premium Retailer  1999 - 2009
Cellular One   1996 - 1999

Skills
Training, Coaching, Training Delivery, Team Building, Instructional Design, Leadership, Performance Management, Account Management, Management, Building Positive..., Employee Training, Workshop Facilitation, Employee Relations, Customer Service, Change Management, Project Planning, Team Leadership, Instructor-led Training, Technical Writing, Selling, Customer Satisfaction, Sales, Customer Retention, Sales Operations, Organizational..., Retail, Needs Analysis, Curriculum Design, Leadership Development, Operations Management, Public Speaking, Sales Management, Troubleshooting, Program Management, Adult Education

Education
University of Phoenix   2008 — 2010
Master of Education, Adult Education & Training

Rhode Island College   1976 — 1981
BA, Communications

Experience
Proforma IDology Marketing Group   October 2003 - Present
AirTouch  January 1994 - December 1999
Cellular One   January 1989 - January 1994

Skills
Corporate Gifts, Direct Mail, Marketing, Wide Format Printing, Screen Printing, Signs, Offset Printing, Digital Printing, Graphics, Labels, Print Management, Signage, Variable Data Printing, Promotional Solutions, Sales, Envelopes, Small Business, New Business Development, Apparel, Trade Show Signage, Print, Direct Marketing, Business Cards, Embroidery, Trade Show Graphics, Marketing Management, Printing Solutions, Promotional Products, Apparel Graphics, Mergers & Acquisitions, Account Management, Sales Management, Marketing Strategy, Strategic Planning, Customer Service

Education
Rockhurst University   1978 — 1982
BSBA, Marketing

Experience
Native Network, Inc.   January 2015 - Present
CattComm   June 2009 - Present
FTI Consulting  2009 - Present
Zayo Bandwidth  June 2008 - June 2009
Northwest Telephone   February 1999 - June 2008
Cellular One   August 1993 - February 1999
Boeing Defense and Space  July 1987 - February 1993

Skills
Wireless Networking, Fiber Optics, Telecommunications, Analysis, VoIP, Leadership, Telephony, Mobile Devices, GSM, Microwave, SDH, DSL, CDMA, Wireless, Managed Services, IP, Ethernet, Management, Start-ups, SIP, Data Center, Integration, WAN, Business Development, LTE, T1, Network Engineering, Broadband, Networking, Optical Fiber, Network Design, MPLS, Solution Selling, Unified Communications, DWDM, Mobile Communications, RF

Education
Southern Illinois University, Carbondale   1987 — 1993
Bachelor's Degree

Multiple Technical Institutions, including U.S. Marine Corps Engineering School   1981 — 1986
United States Marine Corps

Experience
Verizon Wireless  June 2015 - Present
Comcast Business  December 2014 - June 2015
AT&T Mobility  October 2012 - October 2014
Sprint Nextel  1998 - January 2012
cellular one   July 1997 - July 1998

Skills
Wireless Networking, Telecommunications, Wireless, Solution Selling, Direct Sales, Management, Contract Negotiation, Sales, Managed Services, VoIP, Sales Process, Selling, B2B, Unified Communications, Leadership, Salesforce.com, Account Management, Sales Management, Cold Calling, Sales Operations, Customer Retention, Mobile Devices

Education
Portland State University   1990 — 1993
Bachelor's degree, Economics

Experience
Joseph Cufari Consulting LLC   September 2013 - Present
Lark Technologies  November 2013 - February 2015
Reliance Communications LLC  September 2012 - April 2013
Personal Communication Devices   June 2009 - September 2012
Intellon Corporation (now part of Qualcomm)   2008 - 2009
CURRENT Group LLC  March 2001 - February 2008
Global Crossing  December 1999 - April 2001
Verizon Wireless (f/k/a)Frontier Cellular)   May 1995 - December 1999
Cellular One   1991 - 1995

Skills
Vendor Management, Sales, Portal Development, Product Evangelism, Device Development, Wholesale, Wireless, Product Development, Corporate Development, Consumer Products, Consumer Electronics, Marketing Strategy, Product Management, Product Marketing, Management, Solution Selling, Forecasting, Trade Shows, GSM, Executive Management, CRM, E-commerce, Mobile Communications, Multi-channel Marketing, Brand Development, Marketing Communications, Segmentation, Direct Sales, B2B, Customer Experience, Public Relations, Thought Leadership, Sales Management, WiFi, VoIP, Mobile Internet, IP, Mobile Marketing, Wireless Broadband, VAS, RF, Positioning, Product Planning, Location Based Services, AMI, Project Planning, Strategic Planning, International Sales, Strategic Partnerships, Mobile Devices

Education
Rochester Institute of Technology   1989 — 1993

Experience
ConnecTel Inc.  January 2015 - Present
EarthLink Business  October 2004 - December 2014
Cingular Wireless  2001 - 2003
Cellular One   1995 - 2001

Skills
Unified Communications, Direct Sales, Telecommunications, Account Management, Sales Operations, Management, Wireless, Solution Selling, Sales, Customer Satisfaction, Managed Services, Selling, VoIP, MPLS, Telephony, Salesforce.com

Education
State University of New York College at Oswego
Bachelor of Arts (BA), English

Experience
Ricoh USA  June 2012 - Present
FiberTower, Inc   September 2006 - November 2011
T-Mobile  December 2005 - August 2006
Cingular Wireless  November 1996 - December 2005
Ericsson, Inc  January 1996 - November 1996
NEXTEL Communications  February 1994 - December 1995
Cellular One   July 1992 - January 1994
NYNEX Mobile Communications Company   September 1989 - June 1992
Western Union Corp   November 1987 - September 1989

Skills
Ethernet, IP, Network Design, Microwave, DWDM, Fiber Optics, Cellular Communications, GSM, SS7, SQL, Telecommunications, GPRS, Visual Basic, UMTS, Unix, Perl, STP, RNC, TDMA, XML, Crystal Reports, Unix Shell Scripting, Documentum, MySQL, Ksh, TDM, Switches, Routers, CDMA, Carrier Ethernet, HTML, JavaScript, Input Accel, Electronic Document, Document Management, ETL, Granite, Ericsson, E911, IP Networking, Tellabs, Cellular, AMPS, Document Imaging, OCR, PHP4/5, Java, CSS

Education
Stevens Institute of Technology   1984 — 1987
BEEE, EE

Stevens Institute of Technology   1983 — 1987
Bachelors, Electrical Engineering

Experience
MTPCS, LLC DBA Cellular One  August 2012 - Present
MTPCS, LLC DBA Cellular One  January 2011 - Present
MTPCS, LLC DBA Cellular One  February 2009 - February 2011
Cellular One   February 2007 - February 2009
Cellular Connection  April 1999 - March 2007
Western Wireless  January 1998 - January 1999
Radio Shack  January 1996 - January 1998

Skills
Negotiation, Inventory Management, Merchandising, Advertising, Channel, Budget Management, Budget Development, Sales Management, Sales Operations, Direct Sales, Inside Sales, Profit Improvement, Competitive Analysis, Leadership Development, Management, Wireless, Cellular Communications, Telecommunications, Customer Retention, Indirect Sales Channels, Indirect Channel Sales, Profit Maximization, Customer Service, Sales, Business Planning, Retail, Mobile Devices, Coaching, Sales Process, Training, CRM

Education
Montana State University   1995 — 2001
Bachelor of Science, Business Management

Montana State University-Bozeman   1995 — 1998
Bachelor of Science, Business Management

Experience
Syracuse Realty Group  June 2005 - Present
Telergy  January 1999 - October 2001
Cellular One   1995 - 1999

Skills
Real Estate, Sellers, Residential Homes, Investment Properties, Selling, Negotiation, Property Management, Customer Service, First Time Home Buyers, Short Sales, New Business Development, Buyer Representation, Investors, Advertising, Real Estate Development, Condos, Strategic Planning, Foreclosures, Sales, REO, Small Business, B2B, Investments, Real Property, Contract Negotiation, Construction, Real Estate Transactions, Commercial Real Estate, Relocation, Brokerage, Seniors, Single Family Homes, Referrals, Leases, New Home Sales

Education
State University of New York College at Oswego   1992 — 1994
BS, Accounting

Onondaga Community College   1990 — 1992
Bachelor's degree, Accounting and Finance

Liverpool High School   1987 — 1990

Certified Commercial Investment Member
Commercial Real Estate, 94

Experience
Urge Creative   October 1994 - Present
Cellular One   January 1992 - October 1994
Kircher & Associates   June 1989 - November 1991

Skills
Graphic Design, Web Design, Art, Brochures, Logo Design

Education
Syracuse University   1984 — 1987
BFA, Advertising Design

Experience
Rice Health Foundation   July 2015 - Present
Ridgewater College  August 2014 - Present
The Home Depot  September 2011 - June 2013
Motor Sports of   March 2011 - September 2011
Best Buy  May 2007 - March 2011
Cell-u-one By Staci   September 2006 - May 2007
Cellular One   June 2005 - September 2005
The Barn Theater   September 2004 - September 2005

Skills
Sales, Customer Service, Retail, Training, Marketing, Coaching, Fundraising, Time Management, Advertising, Store Management, Loss Prevention, Big Box, Merchandising, Inventory Management, Customer Satisfaction, Customer Experience, Profit, Team Leadership, Sales Operations, Store Operations, Team Building, Visual Merchandising, Customer Retention, Inventory Control, Employee Training, Income Statement, Retail Sales, Performance Management, Hiring, Driving Results, Recruiting, Associate Development, People Development, Employee Relations, Leadership Development, New Store Development, Interviews, Human Resources, Social Networking, Microsoft Excel, Employee Engagement, Microsoft Word, Microsoft Office, POS, Leadership, Shrinkage, P

Education
Ridgewater College   2013 — 2016
Associate's Degree, Health Care Administration Assistant And Health Information Technician

Ridgewater College   2013 — 2015
Certification, Microsoft Office Specialist, 4.0

DeVry University Phoenix   2009 — 2010
Business Administration, Business

Experience
Lori J Mickelson Agency - American Family Insurance   July 2008 - Present
HSBC  July 2006 - June 2008
The Schwan Food Company  July 2005 - June 2006
The Schwan Food Company  September 2004 - July 2005
The Schwan Food Company  March 2004 - September 2004
The Schwan Food Company  April 2000 - March 2004
The Schwan Food Company  November 1999 - April 2000
The Schwan Food Company  April 1999 - November 1999
Cellular One   May 1999 - July 1999

Skills
Customer Service, Insurance, Sales Management, Customer Relations, Team Building, Problem Solving, Excel, PowerPoint, Organizational..., Budgeting, Public Speaking, Microsoft Office, Coaching, Account Management, Hiring, Customer Satisfaction, Consultative Selling, Word, Conflict Resolution, Call Center, Performance Management, Employee Relations, Mentoring, Outlook, Sales Operations, Budgets, Call Centers

Education
Southwest Minnesota State University   1998 — 2002
Bachelor of Arts, Psychology

University of Minnesota   1996 — 1998

Experience
Fridgedoor, Inc.   October 2005 - October 2010
JLS Mailing Services   May 2000 - December 2001
Cellular One   August 1998 - December 1998
The Field Companies, Inc.   June 1996 - July 1998
Putnam Investments  January 1987 - December 1994

Education
Quincy College   1982 — 1984

Sharon High School   1977 — 1981

Experience
Broadview Networks  September 2013 - Present
Harron Communications / MetroCast Cablevision   January 2011 - September 2013
InfoRockers "LLC"   January 2008 - January 2011
Level 3 Communications  1999 - 2008
TelCove  January 1999 - August 2006
Adelphia Business Solutions  1999 - 2002
Aerial Communications, Inc.   1996 - 1998
Cellular One   1993 - 1996
MCCaw Cellular  1989 - 1993
AT&T  1977 - 1988

Skills
Senior Level Executive, Consultative Sales, Sales Management, Business Operations, Strategic and Tactical..., HR, Accounts Receivables, Business Development, CRM, Wireline, Wireless,..., Strategy, Telecommunications, Leadership, New Business Development, Cross-functional Team..., Wireless, Marketing Strategy, Human Resources, Strategic Planning, Contract Negotiation, Consultants, Management, Accounts Receivable, Sales Operations, Customer Retention, Direct Sales, Program Management, Enterprise Software, Sales, Customer Satisfaction, Budgets, Business Planning, Business Process..., Selling, P&L Management, Marketing, Analytics, Call Centers, Mergers & Acquisitions, Product Management, Project Planning, Pricing, VoIP, Vendor Management, Account Management, Team Leadership, Strategic Partnerships, Executive Management, P&L, Mobile Devices

Education
Point Park University   1969 — 1973
Bachelor of Science Degree, Science

Experience
Harbory Medical Cannabis Dispensary   July 2015 - Present
AT&T  September 2013 - October 2014
Alltel Wireless  October 2006 - September 2013
First Cellular  April 1993 - October 2006
Cellular One   March 1991 - April 1993

Skills
Leadership, Retail, Time Management, Wireless, Customer Experience, Customer Retention, Sales Operations, Selling, Management, Customer Satisfaction, Sales Management, Account Management, Cellular Communications, Team Building, Sales, Telecommunications, Team Leadership, Customer Service, Direct Sales, Training, Mobile Devices, Solution Selling, Strategic Planning, Sales Process, Microsoft Office

Education
Southern Illinois University, Carbondale   1987 — 2000

Southern Illinois University, Carbondale
Communicatons/PR

Experience
Vonage Business  May 2015 - Present
gUnify   April 2013 - Present
Jenni Williams Consulting   March 2013 - May 2015
Google  March 2011 - March 2013
Google  January 2008 - March 2011
Postini, Inc  February 2007 - January 2008
Postini, Inc  August 2003 - February 2007
Keynote Systems  August 2002 - July 2003
Keynote Systems  August 2000 - August 2002
Cellular One   August 1997 - August 2000

Skills
Salesforce.com, Google Apps, Project Management, Channel Partners, Team Leadership, Collaborative Problem..., Technical Account..., Account Management, SaaS, Cloud Computing, Channel Strategy, Enterprise Software, Start-ups, Program Management, CRM, Strategy, Partner Management, Integration, Product Management, Cross-functional Team..., Telecommunications, Selling, Management

Education
San Francisco State University
BS

Experience
Leaststaff.com   April 2007 - Present
Culi-Services Inc.   September 1989 - December 2006
Cellular Communications Inc.   May 1985 - May 1988
Cellular One   May 1983 - May 1985
Cellular One   January 1981 - May 1983

Skills
staffing consultation, Strategic Consulting, Sales Management, Workers Compensation, Small Business, Temporary Staffing, Staffing Services, Human Capital Management, Staffing Industry, Hospitality, Industrial Sector, Consultants, Personnel Management, Payroll, Recruiting, Hiring, Sourcing, Business Strategy, Temporary Placement, Employee Benefits, Business Development, CRM, New Business Development, Applicant Tracking..., Management, Interviews, Sales, Benefits Negotiation, Human Resources, Contract Recruitment, Start-ups, Employee Relations, Executive Management, Talent Acquisition, Marketing, Coaching, Program Management, Executive Search, Consulting, Insurance, Internet Recruiting, Networking, Outsourcing, Cold Calling, Training, Talent Management, Onboarding, Screening Resumes, College Recruiting, Staff Augmentation

Education
The George Washington University   1981 — 1983
MS, Telecommuncations

University of Maryland College Park   1975 — 1980
MA, History- Business/ Honors

Experience
Ericsson  2008 - 2014
Metro PCS  2008 - 2013
Sprint  May 1996 - June 2008
Southwestern Bell  1992 - 1996
Cellular One   1989 - 1992

Education
Austin Community College
Associate's degree

Southwest College
Engineering Degree

St. Edward's University
Bachelor's degree

University of Phoenix
Bachelor of Science

Experience
Perinton Ecumenical Ministries & Ecumenical Ministries of Perinton, PEM/EMP   December 2014 - Present
Xerox Corporation  May 2004 - Present
Roc City Roller Derby   February 2010 - August 2011
Roc City Roller Derby   2009 - 2011
Xerox Corporation  2001 - 2006
Xerox Corporation  1998 - 2000
Cellular One   1990 - 1996

Skills
Problem Solving, Customer Relations, Microsoft Office, Excel, Customer Service, Inventory Management, Windows, Outlook, Technical Support, Training, Data Analysis, Coaching, Access, Operations Management, Team Building, PowerPoint, Troubleshooting, Process Improvement, Software Documentation, Negotiation, Event Planning, Sales, Strategic Planning, Team Leadership, Program Management, Call Centers, Microsoft Excel, Time Management, Public Speaking, Business Analysis, Cross-functional Team..., Analysis

Education
State University of New York Institute of Technology at Utica/Rome   1984 — 1986
B.S., Business & Public Management

Herkimer County Community College   1981 — 1984
Associate of Science (A.S.), Mathematics

Dale Carnegie Course   1981 — 1982
public speaking

Experience
Pace Bus Service   November 2002 - May 2015
Pace Bus Service   June 2000 - November 2002
Northern Illinois University  August 1999 - August 2000
African American Leadership Conference, NIU   September 1998 - May 1999
Cellular One   January 1996 - June 1998
United Way of Central Indiana  August 1995 - December 1995
United Way of Central Indiana  June 1992 - December 1995

Skills
Public Relations, Community Outreach, Community Relations, Public Speaking, Government Relations, Media Relations, Community Development, Leadership, Coaching, Marketing, Nonprofits, Event Planning, Press Releases, Editing, Marketing Communications, Budgets, Fundraising

Education
Northern Illinois University   1998 — 2001
Master of Science, Communications

University of Indianapolis   1988 — 1992
Bachlor of Science, Music

Experience
Return2Work Solutions   January 2014 - Present
AT&T Mobility (formerly Cellular One)   1997 - 2005
AT&T Mobility (formerly Cellular One)   1992 - 1997
Cellular One   1989 - 1992
Cellular One   1987 - 1989

Skills
Cellular Communications, Wireless, Telecommunications, GSM, 3G, Mobile Devices, Call Center Leadership, Accounts Receivable..., Operations Management, Positive Employee..., Development Of Employees, Business Process..., Financial Analysis, Customer Relations, Vendor Relationships, Project Management, Corporate Training, Department Budgeting, Scheduling Management, Policy/Protocol Design, Facilities Management, Systems Management, P&L Management, Debt Management &..., Program Development, Program Management, MS Office Suite, Call Center POS..., Self-motivated Team..., Highly detail oriented, Communication Skills, Outstanding..., Negotiation, Creative Problem Solving, Call Centers, Telecommunications..., Account Management, Project Planning

Education
St. Olaf College   1983 — 1987
Bachelor of Arts (B.A.), Music & Religion

University of St. Thomas   1991 — 1993

Experience
AT&T  March 2014 - Present
AT&T  August 1992 - Present
Cellular One   September 1987 - April 1991

Skills
Organizational Needs..., Customer Insight, Instructional Skills, Motivational Speaking, Energetic team player, Auditing, Facilitators, Retail, Focus Groups, Customer Experience, Thought Leadership, Strategic Thinking, Invoicing, Training

Education
Park University   1993 — 2008
Bachelor of Science (B.S.), Social Psychology

Everman High School   1974 — 1978

Experience
eBay Incorporated   2011 - Present
PayPal  2007 - 2011
The Dialog Group& Independent Consultant   2005 - 2008
Advanced Micro Devices  2000 - 2005
Commemorative Brands, Inc.   1997 - 2000
Cellular One   1994 - 1997

Education
St. Edward's University   1997 — 2000
MBA, Business Administration, Concentration in Marketing

Syracuse University   1987 — 1991
BS, Public Communications, Newhouse School of Public Communications

Experience
Landmark Professional Mortgage Company  February 2015 - Present
Annie's Healing Hearts   March 2007 - Present
Wells Fargo Mortgage  May 2013 - November 2014
Willamette Community Bank  January 2006 - March 2013
Cellular One   January 1992 - November 2004

Skills
Customer Service, Budgets, Strategic Planning, Credit, New Business Development, Team Building, Loan Origination, Leadership, Banking, Risk Management, Residential Homes, Financial Analysis, Investment Properties, Credit Analysis, Mortgage Lending, Loans, Sales, Management, Public Speaking, First Time Home Buyers, FHA, Sales Management

Education
Willamette University - Atkinson Graduate School of Management   1979 — 1981
MBA, Accounting and Business/Management

Oregon State University   1973 — 1975
BS, Business

Ventura Community Collete   1971 — 1973
Advanced Surfing, Lower Division College Credits

Experience
Edgewater Networks  November 2005 - January 2007
level 3 comms   March 2001 - January 2005
Level 3 Communications  2001 - 2005
telverse communications   2001 - 2003
northpoint communications  1998 - 2001
at&t wireless  1993 - 1998
Cellular One   1993 - 1998

Education
Skidmore College   1988 — 1992
BA, Political Science/English Literature

Experience
Nelson Staffing  2014 - 2014
Macy's  2013 - 2014
Wells Fargo  2002 - 2012
Bank Of America  1998 - 2000
Cellular One   1995 - 1996
The State Bar of California  1994 - 1995

Skills
Administraive, Travel Arrangements, Event Planning, Executive Calendar..., Meeting Planning, Meeting Scheduling, Outlook, Executive Support, Confidentiality, Applicant Tracking..., Onboarding, Concur, Visio, PeopleSoft, Expense Reports, Process Improvement, Recruiting, Succession Planning, Cold Calling, Customer Service, Microsoft Office, Employee Benefits, Employee Relations, Analysis, Coaching, Management, Training, Vendor Management, Talent Acquisition, College Recruiting, Sales, Human Resources

Education
San Francisco State University
B.S., Biology

Experience
Acxiom Corp  September 2010 - Present
Quest Software  July 2005 - February 2008
Sterling Commerce  October 2002 - July 2005
GARDENA/Melnor   October 2001 - September 2002
CoreComm  April 1997 - September 2001
CoreComm  1997 - 2001
Cellular One   1985 - 1997

Education
The Ohio State University

Experience
Cellular One   February 2006 - Present
Dobson C.C.   February 2006 - Present
T L Carey MD and Associates   October 1997 - July 2005

Education
Southwestern Oklahoma State University   1991 — 1993

Experience
IONA Technologies  1999 - 2003
Progress Software  1998 - 1999
Cellular One   1994 - 1998
Cellular One/ Cingular Wireless   1994 - 1998

Skills
Team Building, Enterprise Software

Education
Salem State University   2003 — 2006
Masters, Elementary Ed

Experience
cellular one   Retail SalesCellular One; Clinton, OK1999 - Present

Education
Southwestern Oklahoma State University   1990 — 1994

Experience
AT&T Mobility  January 2000 - Present
Cellular One   June 1997 - January 2000
Cellular One   June 1995 - June 1997
Cellular One   May 1994 - June 1995

Skills
Perl, MySQL, PHP, Web Applications, Troubleshooting, XML, HTML, Apache, Linux, JavaScript, Telecommunications, Unix, Wireless, Switches, IP

Education
San Jose State University   1990 — 1994

Experience
Veeam Software  2010 - Present
Huntington National Bank  September 2001 - February 2008
Huntington Bank  2001 - 2008
Huntington National Bank  2001 - 2008
Huntington Insurance  2001 - 2008
Lane Bryant  2001 - 2001
Sterling Commerce  2000 - 2000
Verizon  1996 - 2000
AirTouch Cellular  1996 - 2000
Cellular One   1995 - 1997

Education
The Ohio State University   1984 — 1989

Experience
AT&T  HR ManagerCingular2005 - 2006
AT&T Wireless  2000 - 2005
AT&T Wireless  1996 - 2000
Cellular One   1994 - 1995

Education
Oklahoma State University

Experience
Cox Communications  February 2012 - Present
T-Mobile  January 2008 - August 2009
AT&T  1989 - 2006
AT&T Wireless  1991 - 2005
Cellular One   1991 - 2005
AT&T  1991 - 2005

Education
Rutgers University-New Brunswick   1978 — 1982

Experience
T-Mobile  October 2009 - Present
Sprint  May 2002 - October 2009
Pegasus Communications  June 2001 - July 2002
SBC  October 1995 - April 2001
SBC  1995 - 2001
Cellular One   1995 - 2001

Skills
Account Management, Call Center, Call Centers, Cellular Communications, Customer Experience, Customer Retention, Customer Satisfaction, Direct Sales, Mobile Devices, Sales, Sales Management, Sales Operations, Solution Selling, Telecommunications, Wireless

Education
Syracuse University   1991 — 1995
Bachelor of Arts (B.A.), Psychology

Experience
Whataburger Restaurants LLC   June 2009 - Present
Resources Global Professionals  March 2006 - December 2008
AT&T Wireless  February 2000 - May 2005
Sound Transit  1997 - February 2000
King County Metro  1994 - 1997
Cellular One   1988 - 1991

Skills
Inventory Management, Inventory Control, Supply Chain, Management, Purchasing, Retail

Education
North Seattle College   1971 — 1972
Associate

Stanwood High School   1969 — 1971

Experience
Sprint Nextel  January 1999 - June 2006
Nextel Communications  1999 - 2006
Nextel  1999 - 2006
Cellular One   1987 - 1997

Skills
Marketing, Unified Communications, Telecommunications, Marketing Strategy, Solution Selling, Cellular Communications, Corporate Communications, Direct Sales, Managed Services, Wireless, CDMA, Mobile Devices, Salesforce.com, Sales, Sales Process, Strategic Partnerships, Management, Sales Operations

Education
Stonehill College   1961 — 1966
AB, Political Science

Experience
Chronicle Books  May 2001 - Present
Chronicle Books  May 2001 - May 2006
FICO  May 2000 - May 2001
Cellular One   May 1999 - May 2000
DFAS  June 1994 - May 1999

Skills
Publishing, Forecasting, Budgeting, Excel, Content Development, SQL, Access, Paychex, ADP Payroll, Partnerships, Inventory Management, Microsoft Excel, Strategic Financial..., Accounting, QuickBooks, GAAP, Payroll, Social Networking, Change Management, Online Publishing, Outlook, Management, Revenue Recognition, Books, SAP, Variance Analysis, Business Process..., Internal Controls, Budgets, E-commerce, General Ledger, Business Analysis, Financial Analysis, Account Reconciliation, Auditing, Managerial Finance, Financial Reporting, Sarbanes-Oxley Act, Accounts Receivable, Project Management, Editing, ERP, PeopleSoft, Royalties, Salesforce.com, Risk Management, Hyperion Enterprise, Purchasing

Education
University of Phoenix   2000 — 2002
Master of Business Administration (MBA), Global Management

Ohio Dominican College   1990 — 1994
Accounting, Accounting

Experience
AT&T Mobility  September 2015 - Present
AT&T Mobility  June 2013 - Present
AT&T Mobility  November 2010 - May 2013
KB Home  2008 - 2010
Richmond American Homes  2005 - 2008
Cingular Wireless  2001 - 2005
Network Access Solutions  2000 - 2001
Cellular One   1998 - 2000

Skills
Business Development, Expert Negotiator, Leadership Management, Strategic Planning, Solution Based Selling, Mobile Applications, Cloud Services, Web Services, Sales Operations, Customer Service, Business Analysis, Financial Reporting, Microsoft Excel, Real Estate Development, Zoning, Real Estate Transactions, New Business Development, Negotiation, Sales, Management, Operations Management, Analysis, Real Estate, Selling, Budgets, Customer Satisfaction, CRM, Wireless, Solution Selling, Cross-functional Team..., Single Family Homes, Telecommunications

Education
University of Maryland University College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Salisbury University
General Studies

Experience
Hearing Healthcare of Virginia   September 2013 - Present
Lumos Networks  March 2003 - April 2013
nTelos Wireless  March 2003 - June 2008
Cellular One   June 1995 - January 2003

Skills
Online Marketing, Social Media Marketing, Search Engine Marketing, Sponsorships, Event Planning, Merchandising, Employee Training, Sponsorship, SEM

Education
Radford University

Experience
T-Mobile  January 2014 - Present
DIRECTV  November 2012 - October 2013
Thumb Cellular  April 2001 - August 2012
AVCI.net   August 2011 - March 2012
Cellular One   October 1998 - April 2001
American Airlines  July 1987 - October 1998

Skills
Telecommunications, Wireless, Product Management, Mobile Devices, Product Marketing, Product Development, Mobile Communications, Mobile Technology, Cellular Communications, Cross-functional Team..., Product Launch, Call Centers, Troubleshooting, Sales, Customer Service, Customer Experience

Education
SouthEastern Travel Academy   1986 — 1987
Certification, Tourism and Travel, 4.0

Saginaw Valley State University   1985 — 1987
Accounting and Computer Science

Experience
Proforma  November 1996 - Present
Bell &Howell   January 1991 - July 1996
Cellular One   March 1987 - September 1991

Skills
Advertising, Email Marketing, Direct Mail, Lead Generation, Marketing Strategy, Marketing, New Business Development, Trade Shows, Account Management, Brand Development, B2B, E-commerce, Direct Marketing, Corporate Gifts

Education
North Carolina State University

Experience
Haller Enterprises, Inc.   August 2015 - Present
Orbit Technologies, Inc.   June 2014 - Present
Cargas Systems, Inc.   July 2012 - March 2014
Fraser Advanced Information Systems  August 2009 - December 2011
Sprint  October 2007 - August 2009
The Phillips Group  June 2002 - October 2007
Priority Systems  March 2001 - June 2002
Bryn Mawr Stereo/Tweeter Home Entertainment Group   1997 - 2001
Cellular One   1996 - 1997

Skills
Solution Selling, Sales Process, Cold Calling, Sales, Salesforce.com, Cloud Computing, New Business Development, Management, Contract Negotiation, Account Management, Sales Management, Managed Print Services, B2B, Managed Services, Sales Operations, Strategic Planning, Selling, Direct Sales, Product Marketing, CRM, Customer Satisfaction, Document Management, Microsoft CRM, Customer Service, Marketing, Team Building, Networking, Lead Generation, Mobile Devices, Salesforce.com..., Goldmine, Large Scale Change..., Change Management, SaaS, Integration, Sales Presentations

Education
Penn State University   1990 — 1992
Hotel Restaurant & Institutional Management

State College Area High School   1986 — 1990

Experience
First Data Corporation  December 2014 - Present
BurlyWind.com   January 2007 - Present
The Redwoods Company   January 2014 - December 2014
The Cellular Connection  November 2005 - December 2013
Cellular One   March 1992 - June 1994

Skills
Account Management, New Business Development, Sales Management, Telecommunications, B2B, Wireless, Strategic Planning, Marketing Strategy, Direct Sales, Sales, Retail, Customer Service, Mobile Devices, Selling, Entrepreneurship, Team Building, Negotiation, Small Business, Sales Operations, Business Development, Product Marketing, Business Strategy, Sales Process, Team Leadership, Customer Satisfaction, Management, Contract Negotiation, Online Marketing, Salesforce.com, Solution Selling, Customer Retention, Marketing, Cold Calling, Start-ups, Coaching, Online Advertising, Leadership, Competitive Analysis, Social Media Marketing, Sales Presentations, Strategic Partnerships, Lead Generation, Social Networking, Marketing Management, Advertising

Education
Saint John's University   1976 — 1980
Economics

Experience
PennWell  February 1998 - Present
PennWell Publishing  February 1998 - Present
Cellular One   April 1990 - February 1998

Education
New York University   1970 — 1974
BS & MBA, Finance & Marketing

Experience
Novartis  November 2006 - Present
Cellular One   March 2000 - October 2006

Skills
Selling, Account Management, Cardiology, Pharmaceutical Sales, Sales, Team Building, Sales Presentations, Cold Calling, Product Launch

Education
The Ohio State University   1995 — 1999
BA, Communication

Experience
SAI Communications  November 2008 - Present
AT&T Mobility  January 2007 - August 2009
AT&T Mobility  June 2004 - December 2006
Cingular Wireless  October 2001 - June 2004
Cingular Wireless  January 1999 - October 2001
Cellular One   January 1993 - January 1999
Cellular One   January 1989 - January 1993

Education
Northeastern University   1987 — 1992
Electrical Engineering

Experience
Grand Traverse Container   May 1998 - Present
Cellular One   1997 - 1998
Shoreline Container  1994 - 1997

Skills
Manufacturing, Customer Service, Microsoft Excel, Process Improvement, Continuous Improvement, Inventory Management, Purchasing, SAP, Microsoft Word, Project Management, Team Leadership, Logistics, Supply Chain, Sales Management, Supply Chain Management, New Business Development

Education
Northwestern Michigan College

Traverse City Central High School
Diploma

Experience
Hayes Consulting   September 2011 - Present
BMW of Fairfax  May 2002 - June 2003
CSC  January 1999 - May 2002
CSC  January 1999 - May 2002
Pohanka Chevrolet   August 1997 - December 1998
Cellular One   February 1997 - August 1997
Saturn of Fairfax   June 1996 - February 1997

Skills
Business Analysis, SAP, Financial Modeling, Financial Analysis, Software Documentation, Accounts Payable, Accounts Receivable, Budgets, Account Reconciliation, Payroll, Training, Invoicing, General Ledger, Auditing, Customer Service, Customer Satisfaction

Education
Strayer University   2002 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.95

Strayer University
Bachelor of Business Administration, Management

Experience
Bank of America  February 2012 - Present
Bank of America  January 2012 - Present
Bank of America  January 2009 - January 2012
Bank of America  January 2006 - January 2009
Bank of America  January 1998 - January 2006
Cellular One   January 1996 - January 1998

Skills
Integrated Response..., Reputation Risk..., Presentation..., Event Response &..., Special Events Planning..., Associate Coaching &..., Integrated..., Problem Solving &..., Cross Functional Team..., Project Management:..., Data Management..., Expertise with Excel,..., Direct Marketing, Internal Communications, Management, Leadership

Education
Stonehill College   1993 — 1996
Bachelor's degree, Communication, General

Providence College   1992 — 1993
English Language and Literature, General

Experience
The Salvation Army of Lorain County   2011 - Present
The Salvation Army of Lorain County   2005 - Present
Westlake Community Services   2011 - Present
Westlake Women's Club   2007 - 2012
Dillards  1998 - 2003
Harley Hotels, Inc., a division of Helmsley Enterprises   1992 - 1997
Cellular One   1989 - 1991

Skills
Leadership, Fundraising, Management, Analysis, Financial Accounting, Microsoft Word, Community Service, Board Development, Budget Process, Microsoft Excel, Motivation, QuickBooks, Small Business..., Accounting for Small...

Education
Ohio Wesleyan University
Bachelor of Arts (B.A.), Accounting, Economics Management majors

Experience
Columbia United Providers  2012 - Present
Daimler AG  2013 - 2013
Xerox  2010 - 2011
Rim Semiconductor Co   July 2006 - September 2007
TRM Corp   July 2005 - April 2006
DeltenniumClips, Inc   April 2003 - July 2004
AT&Lattice Semiconductor Consultant   November 2002 - February 2004
Nobeltec Corporation   March 2001 - February 2002
K & F Select Fine Coffees   1997 - 1999
Cellular One   January 1987 - January 1994

Skills
Financial Accounting, Bank Reconciliation, Accounts Receivable, Sarbanes-Oxley Act, Financial Reporting, Financial Audits, Monthly Closing, Microsoft Excel, Great Plains Software, Sage MAS200, SAP, Oracle Applications, QuickBooks, FRx Report Designer, Payroll, Journal Entries, Balance Sheet Review, Variance Analysis, Account Reconciliation, Internal Controls

Education
Portland State University
B.S, Business Administration (Accounting)

Experience
AT&T  August 2014 - Present
G & G Wireless   July 2012 - Present
Sprint Nextel Corporation  January 2006 - June 2010
Cellular One   November 2004 - December 2005

Skills
Highly versatile, Learning Quickly, Microsoft Office, Microsoft Excel, Microsoft Word

Education
Ohio University   1986 — 1989

Austintown Fitch High School   1982 — 1986
HIgh School diploma, Pre- College

Experience
Strong Memorial hospital  October 2006 - Present
Public Abstract   May 1998 - April 1999
Cellular One   June 1992 - April 1998

Education
Churchville-Chili High School   1983 — 1987

Monroe Community College