Dell Company
Industry: Computer company
DescriptionDell is an American multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Headquarters: Round Rock, Texas, United States CEO: Michael S. Dell (Jan 31, 2007–) Founder: Michael S. Dell Parent organization: Dell Technologies Subsidiaries: Alienware, EqualLogic, Dell Boomi, Dell Products LP,
Dell List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Dell. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Dell Salaries. You can even request information on how much does Dell pay if you want to. Learn about salaries, pros and cons of working for Dell directly from the past employees.
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36,459 Dell employees in database. Find out everything there's to know about Dell employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Dell Employees
Dell February 2014 - Present
MoneyGram International January 2012 - January 2014
Kwik Dollar LLC - DINEX Envios de Dinero September 2008 - January 2012
Samso's Express Money Transfer Inc June 2006 - August 2008
Efectivo Money Transfer Corp. August 2000 - July 2006
UNO Remittance Inc. July 1996 - July 2000
Western Union - Latin America October 1994 - June 1996
Skills
Bilingual Spanish /..., AML, BSA, KYC, Compliance, Risk Assessment, English, Multilingual, Internal Controls, OFAC, Software Documentation, Analysis, USA PATRIOT Act, Bank Secrecy Act, Remittances, FINRA, Financial Services, Banking, Financial Risk, Operational Risk, FCPA, Due Diligence, Debit Cards, Credit, Program Management, Payment Systems, Corporate Governance, Risk Analysis, Financial Regulation, Certified Fraud Examiner, Training, Internal Audit, Compliance Training, Regulations, Payments, Credit Risk, Quality Auditing, Financial Institutions, Series 24, Fraud, Policy, Risk Management, Credit Cards, Electronic Payments, Project Management, Retail Banking, CAMS, Anti Money Laundering, Certified Anti-Money..., Securities
Education
University of Miami 1995 — 1996
Associate's degree, Business Management
University of Miami 1995 — 1995
Associate's degree, International Trade
Florida International University 2007 — 2007
Associate's degree, Anti-Money Laundering
Collin County Community College 2013 — 2013
Project Management Certification, Business Administration and Management, General
Universidad EAN 1987 — 1994
B.A, Business Administration
Agility Solutions LLC March 2015 - Present
Apptio January 2014 - March 2015
Accruent July 2013 - December 2013
Dell May 2011 - July 2013
Dell September 2009 - May 2011
Accenture August 2006 - August 2009
Skills
Thought Leadership, Business Process..., Team Building, Globalization, Program Management, Negotiation, Vendor Management, Requirements Management, Leadership, SDLC, Agile Methodologies, Customer Oriented, Cloud Computing, Cross-functional Team..., Strategy, Product Management, Business Process, Software Development, Agile Project Management, Analysis, Business Strategy, CRM, Data Center, IT Strategy, Management, Professional Services, Project Planning, SaaS
Education
Colorado School of Mines 2002 — 2006
BS, Engineering Physics
Dell July 2015 - Present
Sprint / Electronic Data Systems / Nextel February 1997 - June 2014
Skills
Technical Support, Active Directory, Troubleshooting, Windows XP, VoIP, Networking, Hardware, Telecommunications, Software Installation, Routers, Windows 7, Troubleshoot problems..., Join systems to the..., Testing, Worked as liason..., Documented software..., Replace motherboards,..., Forwarded software..., Maintained 5 Compaq..., Cisco Technologies, Help Desk Support, Laptops, Network Engineering
Education
Colorado Christian University 1989 — 1990
Bachelor of Arts (B.A.), Management of Human Resources
Parks College 1982 — 1983
Diploma, Computer Programing and Data Processing
3M July 2014 - December 2014
Dell December 2010 - February 2014
Dell April 2010 - December 2010
Dell August 2008 - April 2010
Dell August 2003 - August 2008
Dell July 2000 - August 2003
Skills
Test Management, Agile Methodologies, Management, Cross-functional Team..., Strategy, Process Improvement, Test Automation, Scrum, Team Leadership, Enterprise Software, Regression Testing, Testing, Product Development, Software Engineering, Software Development, Test Strategy, System Testing, Test Planning, Agile Project Management, Embedded Systems, People Management, Linux, Business Process, Software Validation
Education
Rochester Institute of Technology
Master of Science (MS), Computer Science
Colorado State University
Bachelor of Science (BS), Business Administration, Management and Operations
Hewlett-Packard March 2015 - Present
Pearson Assessments April 2013 - May 2014
G-Force Enterprises 2007 - 2012
Dell 2005 - 2007
Dell 1998 - 2005
American Airlines 1994 - 1998
Skills
Vendor Management, Program Management, Cross-functional Team..., Process Improvement, Business Process..., SDLC, IT Strategy, Business Analysis, Change Management, Strategic Planning, Project Portfolio..., PMP, Recruiting
Education
The University of Texas at Austin 1991 — 1993
Master of Business Administration (MBA), International Business
Colorado State University
Bachelor of Science (BS), Business/Office Automation/Technology/Data Entry
Softchoice November 2014 - Present
Dell February 2004 - February 2014
Dell October 1999 - February 2004
Vanstar September 1996 - October 1999
CompuCom September 1992 - August 1996
MicroAge June 1990 - September 1992
Tandy Corporation June 1988 - June 1990
Tandy Corporation June 1986 - May 1988
Skills
Solution Selling, Partner Management, Resellers, Account Acquisition, Outside Sales, Account Management -..., National Account..., Services Sales, Consultative Selling, Sales Management, Direct Sales, Computer Hardware, Software Sales, Laser Printers, Retail Management, Retail Sales, 25+ Years of Sales in..., Account Management, Selling, Sales, Sales Process, Management, Salesforce.com, P&L Management, Channel Partners, SaaS, Software Industry, Enterprise Software, Business Alliances, Channel Sales, Sales Enablement, Go-to-market Strategy, Professional Services, Cloud Computing, Storage Solutions, Managed Services, Complex Sales, Data Center, Virtualization, Demand Generation, Storage Area Networks, Storage Virtualization
Education
University of Massachusetts, Amherst 1984 — 1986
Zoology
College of the Holy Cross 1981 — 1984
Chemistry
JPMorgan Chase & Co. January 2015 - Present
Dell August 2012 - October 2014
HP Enterprise Services August 2000 - August 2012
Skills
Program Management, Process Improvement, Service Delivery, Proposal Writing, Outsourcing, IT Service Management, PMP, Integration, Vendor Management, Project Management, IT Strategy, IT Outsourcing, Cloud Computing, Business Analysis, Managed Services, RFP, Pre-sales, Requirements Analysis, SharePoint, Management, Cross-functional Team..., Business Process..., CRM, Leadership, Time Management, Copy Editing
Education
Collin County Community College 2000 — 2000
Nondegree Program, Computer Essentials
Midland College 1988 — 1994
General Studies, Psychology, Sociology, Economics, History
The Greentree Group, (Client:Texas Railroad Commission) February 2014 - Present
TEKsystems (Client: Emerson Process Management) May 2013 - February 2014
Examination Mangement Services, Inc. November 2012 - May 2013
Dell August 2011 - November 2012
APEX Systems: (Client: Texas Parks and Wildlife Department) July 2011 - August 2011
Robert Half Technology (Client: USAA) April 2011 - July 2011
Texas Parks and Wildlife Department April 2010 - April 2011
SAIC September 2007 - April 2010
Kforce Technology Staffing October 2006 - September 2007
Texas Guarantee Student Loan Corp July 2005 - October 2006
Skills
Software Documentation, Integration, Testing, Vendor Management, Process Improvement, PMO, Project Planning, Project Management, Management, Software Development, Cross-functional Team..., Business Process, Project Delivery, Test Planning, Business Intelligence, Quality Assurance, Business Requirements, Change Management, Release Management, Leadership, Software Project..., Strategy, Enterprise Software, Risk Management, Project Portfolio..., Team Leadership, Software, Team Building, Training, Quality Center, Analysis, Business Process..., Oracle, Agile Project Management
Education
Colorado Mesa University 1987 — 1989
Bachelor, Business Administration
Dell November 2009 - Present
Perot Systems June 1993 - November 2009
USLICO May 1986 - May 1993
TDX March 1984 - May 1986
Skills
Data Center, Virtualization, Cloud Computing, ITIL, Enterprise Architecture, IT Strategy, Disaster Recovery, Storage, IT Outsourcing, Service Delivery, IT Service Management, Technical Leadership, VMware, Storage Virtualization, High Availability, Pre-sales, Servers, IT Operations
Education
Collin County Community College 2006 — 2013
Associate of Science (A.S.), Business/Commerce, General
Jobs for Life July 2015 - Present
Zodiac Aerospace February 2014 - February 2015
LGI IN Crowd 2013 - November 2014
Minnie's Food Pantry 2012 - December 2013
Dell May 2010 - June 2012
Dell 2007 - June 2012
Dell Perot Systems January 2007 - June 2010
Skills
Service Delivery, BPO, IT Service Management, Vendor Management, Process Improvement, ITIL, Business Analysis, Global Delivery, Requirements Analysis, Quality Assurance, Resource Management, Quality Management, Business Process, Outsourcing, IT Outsourcing, Management, Team Leadership, Training, Leadership, Team Management, Program Management, SharePoint, Requirements Gathering, Visio, MS Project, Incident Management, Business Process..., Project Management, User Acceptance Testing, Change Management, Strategy, Project Delivery, IT Operations, Business Intelligence
Education
Amberton University 2010 — 2012
Master of Science (MS), Human Relations & Business
Colorado Christian University 2003 — 2006
Dell January 2013 - Present
The Exploit Database 2010 - Present
Offensive Security June 2012 - December 2012
Computer Sciences Corporation March 2010 - June 2012
Ericsson October 2005 - March 2010
The Weather Channel November 2007 - July 2009
Earthlink September 2005 - October 2007
Motorola February 2005 - September 2005
Scientific Atlanta, A Cisco Company October 2000 - February 2005
Scientific Atlanta 2000 - 2005
Skills
Vulnerability Assessment, Virtualization, Reverse Engineering, Risk Management, Distributed Systems, Industrial Control, Threat Modeling, FERC, Penetration Testing, CISSP, Security Architecture..., Network Security, Information Security, Computer Security, Information Assurance, Malware Analysis, Computer Forensics, System Authorization..., Vulnerability Scanning, Linux, Unix, Cryptography, DLP, Vulnerability Management, Solaris, Web Application Security, Nessus, Security, Information Security..., TCP/IP, Application Security, Firewalls, Metasploit, Security Audits, Intrusion Detection, Backtrack, Wireless Security, IPS, PCI DSS, ISO 27001, Internet Security, Encryption, PKI, Data Security, Security Research
Education
College of the Mainland 1996 — 1998
Computer Science
Dell January 2012 - Present
Dell January 2011 - January 2012
Dell June 2010 - January 2011
Education
Tarrant County College 2008 — 2010
Collin County Community College
Dell November 2009 - Present
Perot Systems Government Services November 2006 - November 2009
SRI February 2003 - December 2006
MedPro Rx May 2006 - June 2006
SCC Healthcare/ Lonestar Pharmacy June 2005 - July 2005
Skills
Troubleshooting, BMC Remedy, ITIL, Technical Support, Customer Service, Software Documentation, Active Directory, Management, Vendor Management, Disaster Recovery, Incident Management, Windows 7, SharePoint, Network Administration, Service Desk, Computer Security, Software Installation, Remote Desktop, Active Director, Cerner, Microsoft Exchange, Networking, System Administration, TCP/IP
Education
Collin County Community College
El Centro College
Dell August 2009 - Present
ATK 1998 - August 2009
Texas Instruments 1991 - 1998
Ecology and Environment, Inc 1997 - 1997
ExxonMobil 1990 - 1990
Symantec 1990 - 1990
Skills
Solaris, AIX, Unix Shell Scripting, HP-UX, Fortran, Infiniband, Perl, RHEL, C, NetApp, Assembly, Linux server..., SunOS, LSI, GPFS, High Performance..., Shell Scripting, Red Hat Linux, Unix, Linux, Storage, System Administration, Virtualization, Bash, Distributed Systems, System Architecture, SAN, Operating Systems, Apache, VMware, TCP/IP, Python, Cloud Computing, Servers, RedHat, High Availability, Hardware, C++, Disaster Recovery, DNS, Software Engineering, Sun, Windows, Scripting, Systems Engineering, Nagios, Architecture, Cluster, Hadoop, OpenStack
Education
Colorado State University
Master of Science (M.S.), Computer Science
Louisiana State University and Agricultural and Mechanical College
Bachelor of Science (B.S.), Electrical and Computer Engineering
Crescent Services April 2014 - Present
Global Software April 2013 - April 2014
XTO Energy 2012 - 2013
Dell 2011 - 2012
Skills
Active Directory, Technical Support, Windows 7, XP, Troubleshooting
Education
Oklahoma City Community College
Associate of Science (A.S.), Computer Science
College of Southern Nevada
Dell August 2012 - Present
First American CITG April 1993 - August 2012
Skills
Networking, Network Design, Leadership, Infrastructure, Vendor Management, Disaster Recovery, Data Center, IT Management, ITIL
Education
Collin County Community College 2001 — 2002
Hewlett-Packard August 2013 - Present
HQ USAF/A9, Studies Analysis and Assessments Directorate June 2012 - Present
Zeisler Consulting November 2005 - Present
USAFA July 2006 - June 2012
Colorado Mountain College June 2010 - May 2012
14th Test Squadron March 2006 - September 2008
Dell January 2003 - October 2005
Office of Aerospace Studies 2000 - 2003
93D ACW - JSTARS February 1997 - May 1998
United States Air Force 1994 - 1997
Skills
Program Management, Leadership, Analysis, Training, Six Sigma, Data Analysis, Security Clearance, Budgets, Project Planning, Leadership Development, Strategic Planning, Strategy, Operations Research, Management, Process Improvement, Public Speaking, Team Building, Defense, Team Leadership, Continuous Improvement, Air Force, National Security, Motivational Speaking, Operations Management, Government, Military, Testing, Policy, Organizational..., Systems Engineering, Change Management, Cross-functional Team..., Quality Assurance, Organizational..., Risk Management, Training Delivery, Educational Leadership, Higher Education, Iso 9000, ISO 14001, Project Management, Business Process..., Team Facilitation, Workshop Facilitation, Strategic Partnerships, Training Facilitation, Facilitations, Executive Facilitation, Business Strategy
Education
USAF Air Command and Staff College 2008 — 2009
Master’s Degree, Military Arts and Sciences
U.S. Air Force Institute of Technology 1998 — 2000
Master’s Degree, Operations Research
Colorado State University 1992 — 1993
BS, Mathematics
Mesa State College 1990 — 1992
Mathematics, Dean's List, President's List
Arvada Sr. High School 1986 — 1990
Dell August 2015 - Present
Guide IT December 2014 - August 2015
Dell Services November 2009 - July 2014
Perot Systems 1998 - 2009
Perot Systems July 1997 - 1998
Perot Systems July 1996 - 1997
Skills
Microsoft Exchange, Servers, Outlook, Change Management, IT Service Management, ITIL, Windows Server, IT Operations, Enterprise Architecture, Service Delivery, Incident Management, Infrastructure, Service Desk, Technical Support, Troubleshooting, DNS, IT Management, System Deployment, VMware
Education
Collin County Community College
Dell July 2011 - Present
Dell May 2006 - July 2011
Dell February 2001 - May 2006
Dell July 1998 - February 2001
Skills
Program Management, Solution Selling, Account Management, Business Development, Vendor Management, SharePoint, Cross-functional Team..., Team Building, Project Management, Cloud Computing, Strategic Planning, Salesforce.com, Process Improvement, Enterprise Software, CRM, Business Process..., Sales Operations, SaaS, Product Management, Outsourcing, Business Analysis, Pre-sales, PMP, Data Center, Professional Services, Strategy, Integration, Partner Management, Project Portfolio..., Channel Partners, Management, PMO
Education
College of the Mainland 1994 — 1996
Dell October 2015 - Present
Pure Esthetics by Margaret June 2012 - September 2015
Intuitive Hands Wellness Group October 2010 - June 2012
Whole Foods Market April 2011 - March 2012
Equinox March 2011 - July 2011
The Spa by Whole Foods Market December 2006 - October 2010
Whole Foods Market February 2006 - December 2006
Skills
Chemical Peels, Waxing, Skin Care, Sales Management, Business Relationship..., Tinting, Spa, Customer Service, Microdermabrasion, Aesthetics, Beauty Industry, Public Speaking, Wellness, Cosmetics, Aromatherapy, Holistic Health, Retail, Nutrition, Cosmetology, Makeup Artistry, Lifestyle, Personal Care, Healing, Supplements, Business Development, Business Management, Peer Mediation
Education
University of North Texas 2013 — 2015
Bachelor of Applied Arts and Sciences (BAAS), Business, Management, Marketing, and Related Support Services and Alternative Dispute Resolution
Collin County Community College 2011 — 2013
Business, Management, Marketing, and Related Support Services
International Dermal Institute 2006 — 2006
International Skincare Techniques
International Business School, McKinney, Texas 2004 — 2005
Esthiology
Dell June 2015 - Present
EF Johnson Technologies, Inc. March 2014 - June 2015
EF Johnson Technologies, Inc. March 2010 - February 2014
EF Johnson Technologies, Inc. January 2009 - March 2010
EF Johnson Technologies, Inc. September 2008 - January 2009
Skills
Software Engineering, ClearCase, Perl, Software Development, C, Software Design, C, Linux, TCP/IP, Unix, Algorithms, Subversion, Java, XML, Visual Studio, Shell Scripting, Testing, SQL, SIP, Test Automation, Bash, Programming, Agile Methodologies, Object Oriented Design, Databases, Debugging
Education
University of North Texas 2005 — 2008
Bachelor of Science (BS), Computer Science
Collin County Community College 2003 — 2005
Bachelor of Science (B.S.), Computer Science
Dell May 2015 - August 2015
Kemper Corporation September 2013 - January 2015
Kemper Specialty June 2010 - September 2013
Chick-fil-A July 2004 - May 2010
Skills
Customer Service, Microsoft Office, Call Centers, Microsoft SQL Server, Inventory Management, Accounting, Agile Methodologies, SQL, Windows, Public Speaking, Critical Thinking, Business Analysis, Process Improvement, SDLC, Insurance, Training, Team Building, Sales, Property, Management, Property & Casualty...
Education
University of North Texas 2015 — 2016
Bachelor of Science (B.S.), Business Computer Information Systems, 3.75
Collin County Community College 2010 — 2013
Associate of Science (A.S.), Management Information Systems
Worldview Classes 2003 — 2007
Highschool Diploma
Tenet Healthcare July 2013 - Present
Tenet Healthcare March 2013 - Present
Dell August 2009 - March 2013
Forney Corporation May 2007 - June 2009
Beckett Media LP January 2005 - May 2007
Fry's Electronics July 2004 - December 2005
Cinemark Movies 10 June 2001 - July 2004
Skills
Bilingual-Russian and..., Adobe Photoshop, Microsoft Project, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft FrontPage, Microsoft PowerPoint, Microsoft Visio, CUPC, Cisco Mobility, CPR/AED Certified, FTP Client, Visibility, Lotus Notes, Project Coordination, Business Analysis, Cerner, Citrix, NextGen, Desktop Management, Infrastructure Projects, Project Implementation, Visio, Outlook, MS Project, PowerPoint, Photoshop, Healthcare Information..., HIPAA, Revenue Cycle, EHR, EMR, Healthcare, Operations Management, Onboarding, Budgets, Management, First Aid, Systems Management, Sales, Integration, Project Management, FrontPage, FTP, Disaster Recovery, SharePoint, Business Process, Process Improvement
Education
Collin County Community College
Associate of Science
The University of Texas at Dallas
Bachelor of Arts, International Business
--Self employed October 1995 - Present
Dell August 1991 - December 2014
Dell Company February 2000 - February 2005
Skills
Troubleshooting, Disaster Recovery, Databases, Project Management, Program Management, Hardware, Computer Hardware, Windows, System Administration, Integration, Customer Satisfaction, Web Design, Web Services, Computer Repair, Computer Security, Computer Science, Computer Network..., Tutoring, Software Installation, Microsoft Operating..., computer, Computer Graphics, Networking, Digital Video, Video Editing, HD Video, Software Development, Sales, Network Administration, Laptops
Education
ITT technical Institute - Nevada 2013 — 2015
Master of Computer Applications (MCA), Computer Science of Networks, 1st years
College of Southern Nevada
Computer Science
Adaptive Software / AdaptiveRx November 2001 - Present
Dell April 1998 - August 2001
Skills
Insurance, Online Marketing, Entrepreneur, Healthcare, Employee Benefits, Software Development, Business Analysis, Process Improvement, Problem Solving, Strategic Planning, New Business Development, Product Development, Contract Negotiation, Account Management, Program Management, Sales Management, Customer Relations, Data Analysis, Product Management, Process Engineering, Business Intelligence, Negotiation, Compliance, Operations Management, Marketing Strategy, Quality Assurance, SQL, Business Process..., Analysis, Administration, Business Strategy, Medicare, Customer Service, Managed Care, Enterprise Software, Entrepreneurship, E-commerce, Business Development, Email Marketing, Sales, Marketing
Education
College of Southern Nevada 1999 — 2001
N/A, English, CS
Chaparral High School 1994 — 1999
High School, English, Business
Dell January 2014 - Present
gyro January 2011 - December 2013
Young & Rubicam Brands January 2007 - June 2010
DDB Needham December 2009 - January 2010
McCann Erickson 2009 - 2009
M3 Research / Dell March 2008 - October 2008
California Pacific Medical Center January 2006 - January 2006
Grey San Francisco 1999 - 2006
McCann Erickson January 1997 - January 1999
Bozell Silicon Valley January 1995 - January 1997
Skills
Creative Direction, Creative Strategy, Copywriting, Social Media, Creative Development, Marketing Communications, Advertising, Marketing Strategy, Marketing, Integrated Marketing, Interactive Marketing, Graphic Design, Brand Architecture, Leadership, Digital Strategy, Digital Media, Mobile Marketing, B2B, Social Media Marketing, Management, Brand Development, Web Analytics, Strategy, Online Advertising, Digital Marketing, Direct Marketing, Start-ups, Online Marketing, Content Strategy, New Media, Strategic Communications, B2B Marketing, Lead Generation, Email Marketing, Corporate Branding, Relationship Marketing, Direct Mail, Interactive Advertising, Technology, Outdoor Advertising, Brand Awareness, Brand Management
Education
Colorado College 1981 — 1985
Bachelor of Arts (B.A.), English Language and Literature, General
Musicians Institute 1985 — 1987
Novation September 2012 - Present
Dell August 2010 - May 2012
Rent-A-Center July 2006 - July 2010
Skills
Microsoft Office, Microsoft Office..., Remedy Software, SQL, Microsoft Project, Microsoft Visio, SAP, Adobe, Adobe Professional, SharePoint, Analysis, Project Management, Data Analysis
Education
Collin County Community College 2010 — 2012
Business Management/Marketing
Western Governors University
Bachelor's of IT Businesses Management
DRS Technologies, Inc. September 2013 - March 2015
ARGO Data Resource Corporation March 2012 - September 2013
Dell June 2011 - March 2012
Insight April 2006 - June 2009
Brinker International February 2004 - October 2005
Ericsson June 1995 - February 2004
Skills
Onboarding, Talent Acquisition, Recruiting, Human Resources, Performance Management, New Hire Orientations, Employee Benefits, Interviews, Taleo, Payroll, Applicant Tracking..., Employee Relations, Talent Management, Technical Recruiting, Sourcing, HRIS, Employee Engagement, ADP HRB, I-9 Compliance, I-9 audits, SAP
Education
Collin County Community College 2006 — 2006
Spur High School
Dell April 2011 - Present
Oracle Corporation November 2010 - April 2011
Northwestern Mutual Financial Network: Cunningham Financial Group June 2009 - November 2010
Oracle Corporation June 2007 - March 2009
Robert Half International, Inc. March 2004 - June 2007
Skills
Hiring, Technical Recruiting, Sourcing, Talent Acquisition, Interviewing, Negotiation, Sales Recruitment, Talent Management, Recruiting, Interviews, Sales, Benefits Negotiation, Screening Resumes, Internet Recruiting, Onboarding, College Recruiting, Networking, Cold Calling, Account Management, Contract Recruitment, Building Relationships, Temporary Placement, Applicant Tracking..., Leadership, Staffing Services, Screening
Education
Colorado State University 1999 — 2003
B.S. Business Administration, Computer Information Systems concentration + Minor in Spanish
Protect America November 2012 - May 2014
Time Warner Cable Media May 2012 - November 2012
Clearwire April 2011 - November 2012
Clearwire August 2010 - April 2011
DigitalBridge Communications January 2006 - July 2010
Army National Guard June 2004 - December 2005
Top-It Roofing July 2003 - June 2004
Dell January 2002 - June 2003
Skills
Business Development, Management, Sales, Managing Employees, Sales Operations, Sales Management, Goal Oriented, Forecasting, Driving Results, Integrity, Telecommunications, Solutions Marketing, Solution Oriented
Education
College of Southern Idaho 2004 — 2005
Associate's degree, Computer Science
None
General Motors February 2013 - Present
Dell January 2007 - February 2013
MBNA / Bank of America / EDS January 1996 - January 2007
Perot Systems January 1994 - January 1996
Genuine Parts Company January 1993 - January 1994
U.S. Air ForceF January 1989 - January 1993
A Corporation January 1987 - January 1989
Skills
Disaster Recovery, Data Center, Virtualization, Routing, TCP/IP, Switches, Cisco Technologies, MPLS, BGP, OSPF, MPLS VPN, LDP, 6PE, LLDP, PIM-SM, VDC, vPC, MCT, HSRP, VRRP, Cisco IOS, Cisco Nexus, Cisco Wireless, Juniper, Brocade, Force10, Dell Switches, ACL, Private Cloud, ITIL Foundation, ITIL, Network Design, QoS, LAN-WAN, DHCP, Routers, Servers, RIP, VLAN, IPv6
Education
ITIL Foundation 2013 — 2013
ITIL Foundation Certificate in IT Service Management, ITIL
Collin County Community College 2002 — 2002
CCNP, High School/Secondary Diplomas and Certificates
3700 Tech Training Wing 1989 — 1989
Certification, Communications Systems Installation and Repair Technology
Texas Institute 1987 — 1987
Certification, Computer and Information Sciences and Support Services
Skyline High School 1982 — 1987
Diploma, High School/Secondary Diplomas and Certificates
Dell April 2013 - Present
Intermec Technologies May 2011 - April 2013
Intermec Technologies August 2010 - July 2011
TEKsystems August 2009 - May 2010
American Heart Association July 2008 - May 2009
American Heart Association June 2006 - June 2008
Network Services Now October 2005 - June 2006
BravoTECH March 2004 - May 2005
Omni CSG September 2003 - April 2004
Valerent September 2002 - August 2003
Skills
Technical Support, Troubleshooting, Active Directory, Networking, Windows Server, Servers, Hardware, Microsoft Exchange, Vendor Management, System Deployment, Help Desk Support, Mobile Devices, Software Documentation, Telecommunications, Network Security, Blackberry Enterprise..., Windows, Management, Wireless, Leadership, Enterprise Software, Training, SharePoint, Microsoft SQL Server, Security, Software Installation, Windows Mobile, Laptops, Mobile Device Management, Computer Hardware, Network Administration, Visio, Account Management, Blackberry, Service Delivery, Android, Operating Systems, Wireless Networking, System Administration, Windows 7, Integration, iOS, ITIL, Mobile Technology, ASP, SQL
Education
Collin County Community College 2007 — 2009
Engineering Field of Study
Allen High 1989 — 1993
High School Degree, General Studies
Collin County Community College
In progress (AAS), Information Systems CyberSecurity
US Bureau Of Land Management August 2015 - Present
Colorado State University June 2014 - August 2015
Conservation Seeding & Restoration Inc. May 2011 - June 2014
MillerCoors March 2010 - May 2011
Idaho Department of Lands May 2009 - October 2009
Idaho Department of Environmental Quality May 2008 - August 2008
Dell January 2007 - August 2007
C & C Constronstion May 2005 - August 2007
Dell August 2004 - April 2005
US Army February 2000 - February 2004
Skills
ArcGIS, Field Work, Stream Restoration, Biological Monitoring, Technical Writing, Scientific Writing, Safety Administration, JSA, Computer-savvy, Computer Repair, Safety, Environmental Awareness, GIS, Environmental Science, SWPPP Certified, Conservation Issues, Ecological Restoration, Wetlands, Environmental..., Ecology, Natural Resources, Natural Resource..., Environmental Policy, Environmental Compliance, Water Quality, Plant Identification, Environmental Impact...
Education
University of Idaho 2007 — 2009
Bachelor of Science (BS), Environmental Science
College of Southern Idaho 2004 — 2006
Associate of Science (A.S.), Environmental Science
Adams Communication & Engineering Technology (ACET, Inc.) April 2015 - Present
Millennium Rentals January 2012 - Present
Interbank FX May 2011 - August 2013
RxAmerica December 2007 - August 2011
Dell January 2008 - December 2008
Millennium Music Masters January 1992 - January 2008
Wal-Mart Logistics June 1995 - May 2002
Skills
Troubleshooting, SQL, Visio, Software Documentation, Windows 7, XP, Windows, Oracle, Windows Server, VMware, Microsoft Excel, Technical Support, Outlook, Databases, Computer Hardware, Security, Microsoft Office, OS X, Linux, Customer Service, Network Security, Operating Systems, Servers, Data Center, Microsoft Exchange, Active Directory, Disaster Recovery, System Administration, Virtualization, Network Administration, DNS, Microsoft SQL Server, VPN, ITIL, IT Management, Networking, Hardware, Access, Windows XP
Education
Collins College 2002 — 2005
Bachelors, Media Arts
Porterville High School 1989 — 1992
High School
Salt Lake Community College
Associate of Science (AS), Computer and Information Sciences and Support Services, 4.0
Dell September 2015 - Present
National Instruments June 2013 - September 2015
National Instruments October 2011 - May 2013
Boecore, Inc. August 2009 - May 2011
Boecore, Inc. May 2009 - August 2009
Skills
MathCAD, Solidworks, Matlab, C++, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Projects, Labview, Pro Engineer, Data Acquisition, Pspice, Simulink, Oscilloscope, RF, NI LabVIEW, Visio, Automation, PXI, LabVIEW, SolidWorks, PTC Creo
Education
Southern Methodist University 2015 — 2017
Master of Science (M.S.), Electrical Engineering, 4.0/4.0
Colorado School of Mines 2007 — 2011
Bachelor of Science (B.S.), Mechanical Engineering, 3.5/4.0
Cheyenne Mountain High School 2004 — 2007
Amazon Web Services August 2013 - Present
Dell August 2012 - July 2013
Dell May 2012 - August 2012
Dell September 2011 - May 2012
Dell August 2010 - September 2011
Dell July 2007 - August 2010
Dell Inc July 2007 - March 2008
MBNA 2001 - 2003
Skills
solutions sales, Cloud Computing, Data Warehousing, Business Intelligence, Storage Solutions, Server Architecture, Network Architecture, Hadoop, Solution Selling, Enterprise Software, Storage, Salesforce.com, CRM, Sales Process, Data Center, Microsoft Office, Google Docs, Leadership, IaaS, PaaS, SaaS, Account Management, Business Development, Cross-functional Team..., Sales Operations, Selling, Security, Storage Area Networks, Management, Competitive Analysis, Channel Partners, Sales, Sales Management, Professional Services, Amazon Web Services..., SAN
Education
Texas Tech University 2003 — 2007
BA, Business Management
Collin County Community College 2002 — 2003
Plano Senior High School 2000 — 2002
Dell August 2014 - Present
National Instruments July 2012 - August 2014
Apogee Results April 2011 - January 2012
Clay Pot Creative May 2007 - March 2011
Colorado State Fair 2002 - 2004
Skills
SEO, Social Media, Account Management, Social Media Marketing, Online Marketing, Google Adwords, SEM, Digital Marketing, PPC, Email Marketing, Marketing Strategy, Web Project Management, Online Advertising, Online Branding, Internet Strategy, Landing Page..., E-commerce, Strategy, Advertising, Project Management, Google Analytics, Web Analytics, Conversion Optimization, Web Marketing, HTML, Marketing, Google Webmaster Tools, Keyword Research, Facebook
Education
Colorado State University 2003 — 2006
B.S, Business Administration; Marketing; Psychology
Dell July 2014 - Present
Dell SecureWorks June 2013 - December 2013
FBI December 2011 - December 2012
CompuCom July 2011 - November 2012
United States Department of Defense February 2009 - July 2011
US Army September 2005 - February 2009
Skills
Call Center, Desktop Support, Military, Information Security, Technical Support, Help Desk Support, Call Centers, Bilingual Proficiency, User Provisioning, Active Directory..., Active DoD Top Secret..., RSA Security, Cisco VPN, Remedy Ticketing System, Cisco VoIP, ePolicy Orchestrator, McAfee, Checkpoint Security, Host Intrusion..., Pointsec, Microsoft Exchange, System Deployment, Servers, Network Administration, Networking, Network Security, Security, Active Directory, Information Technology, Software Installation, Top Secret, Troubleshooting
Education
Collin County Community College 2012 — 2014
Associate of Arts (AA), Spanish Language and Literature
Touro University 2007 — 2009
IT Management
David Weise and Associates August 2015 - Present
Nexus - A Dimension Data Company May 2015 - June 2015
First Entertainment Credit Union July 2013 - March 2015
Adage IT September 2010 - May 2012
Valencia Mac February 2008 - November 2008
Dell September 2006 - June 2007
Skills
High Organizational..., Cloud Computing, Solid computer skills, Outstanding..., Management Skills, Networking, Servers, Computer Hardware, Program Management, Troubleshooting, Top-notch Customer..., Mac OS X Server, Mac OS X, VMWare VSphere, SMA Opcon, Symitar, Windows Server, Credit Unions, VMware vSphere, Software Installation, Customer Service, Windows XP, OS X, Switches, Management, Microsoft Office, Technical Support, Hardware
Education
Brandman University, Part of the Chapman University System 2011 — 2013
Bachelor of Arts (B.A.), Applied Studies Business Management, 3.0
College of the Canyons 2006 — 2011
Associate of Science (A.S.), Computer Systems Networking and Securities, 3.0
Con-way Multimodal April 2014 - Present
Con-Way Multimodal August 2012 - Present
MW Logistics May 2012 - Present
M.W. Logistics LLC April 2007 - Present
MW Logistics LLC August 2006 - April 2007
DELL Inc. Headquarters December 2003 - May 2006
Dell April 2003 - December 2003
Dell June 2002 - April 2003
Dell June 2000 - June 2002
Skills
Account Management, Inventory Management, Dispatching, Production Planning, Transportation..., Transportation Planning, EDI, TMW, Operational Excellence, Material Handling
Education
Bartlett High School
High School Diploma
Collin County Community College
IDS - IT Solutions January 2015 - Present
doenv March 2000 - Present
Alliance Technology Group November 2012 - June 2013
dell 2006 - 2007
hitachi 1999 - 2007
forsythe 2004 - 2006
Xcel Energy November 2001 - August 2004
first data corp 1999 - 2001
LMCO/CSC 1998 - 1999
Skills
Replication, Storage, Storage Management, Storage Area Networks, Pre-sales, Customer Engagement, Technical Leadership, Disaster Recovery, SAN, Storage Solutions, Storage Virtualization, Infrastructure, Strategy, Integration, Enterprise Storage, Virtualization, Data Center, Professional Services, Cloud Computing, Enterprise Software, Servers
Education
Colorado School of Mines 1989 — 1993
Bachelor of Science, Electrical Engineering
Social Media Insite, Inc January 2015 - Present
Converging IT Solutions November 2014 - Present
Dell May 2013 - November 2014
FireHost Inc. November 2012 - May 2013
Dell Services March 2011 - November 2012
Convergence Network Solutions March 2008 - March 2011
CC Carpet August 2007 - March 2008
Quick Response Technologies June 2006 - August 2007
Wylie ISD September 2005 - June 2006
IBM August 2004 - August 2005
Education
Collin County Community College 2009 — 2012
Associate of Arts (A.A.)
University of North Texas 2015 — 2017
Bachelor's Degree
Perot Museum of Nature and Science February 2015 - Present
Dell February 2009 - February 2015
ACS February 2006 - February 2009
Unisys January 2001 - January 2006
BancTec November 2000 - January 2001
THE ANSWER GROUP May 1998 - November 2000
FedEx Express May 1995 - November 2000
Skills
Active Directory, Business Analysis, Cisco Routers, Cloud Computing, Data Center, Disaster Recovery, Hardware, Help Desk Support, Group Policy, ITIL, Integration, Laptops, Management, Microsoft SQL Server, Network Security, Norton Ghost, Printers, Process Improvement, Project Management, Requirements Analysis, SDLC, SQL, Security, Servers, SharePoint, Software Installation, System Deployment, Technical Support, Troubleshooting, VPN, Vendor Management, Virtualization, Visio, VoIP, Windows, Windows Server
Education
Collin County Community College 2009 — 2011
Cisco Cyber Security
Diablo Valley College 2001 — 2002
Cisco Networking
Miami Dade College 1983 — 1985
Music
TEKsystems April 2012 - Present
iSpace September 2011 - February 2012
Black Hills Corporation October 2008 - September 2010
Black Hills Corporation July 2008 - October 2008
Calance July 2007 - July 2008
DP Professionals December 2006 - June 2007
Cartus 2005 - 2006
Dell October 2003 - September 2005
Town North Bank March 1988 - December 2002
Skills
Telecommunications, Call Centers, Call Center, Troubleshooting, Software Documentation, Avaya, Visio, Business Analysis, Analysis, Customer Service, System Administration, IVR, Business Process, Computer Hardware, VoIP, Microsoft Excel, Microsoft Word, Microsoft Office..., Microsoft Visio, Problem Solving, Microsoft Office, Customer Relations, Microsoft Windows..., Contact Center..., Critical Thinking, Adobe Acrobat, Technical Writing, Documentation, Contact Centers, Technical writing and..., Policy and procedure..., Contact center systems..., Call routing (including..., Project and budget..., IVR call flow design..., Business Continuity and..., Avaya Communication..., Avaya AES (Application..., Avaya ASA ( Avaya..., Avaya CMS (call..., Microsoft Outlook, Avaya Intuity Audix and..., Avaya IP Agent..., NICE and Verint call..., Wireless telephone..., Call Recording, Computer hardware..., Integration, Unified Communications, Outlook
Education
Southern Methodist University 2003 — 2003
non-degree technical certification, Networking Technologies
Collin County Community College 2002 — 2002
non-degree technical certification, Telecommunications
Carthage Chamber of Commerce March 2009 - Present
Crowder College August 2009 - December 2010
Leggett & Platt May 2006 - February 2009
Dell 1999 - 2009
Leggett & Platt January 2003 - February 2007
Leggett & Platt August 2000 - December 2002
Skills
Software License..., Microsoft Office, Customer Service, Public Speaking, Microsoft Excel, Non-profits, Budgets, Purchasing, Team Building, Administrative..., Strategic Planning, Event Planning, Marketing, Nonprofits, Outlook, Training, Administrative..., Management, Public Relations
Education
College of the Ozarks 1995 — 1999
BS, Mass Communications - Journalism/Public Relations; Speech Communciations
Gravette High School 1992 — 1994
College Prep Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Continuing Education
Dell April 2014 - Present
Roots of Wholeness, LLC September 2012 - August 2015
United States Air Force June 1991 - December 2012
United States Air Force February 2005 - November 2012
United States Air Force February 1999 - August 2008
Skills
DoD, Security Clearance, Organizational..., Air Force, Emergency Management, Lean Logistics, Lean Initiatives, Logistics, Military, Command, Aviation, Lean Manufacturing, Military Logistics, Process Improvement, Six Sigma, Information Assurance, Cross-functional Team..., Military Operations, Supply Chain, Operational Planning, Military Experience, Aircraft, Project Management, National Security, Army, Government, Warehousing, Defense, Aerospace, Logistics Management, Training, Exercises, Top Secret, Operations Management, Program Management, Fermentations, Fermentation Technology, Fermentation Process..., New Business Development, Small Business, Small Business Marketing, Strategic Sourcing, Leadership, Systems Engineering, Force Protection, Intelligence Analysis, Weapons, Flights, Counterterrorism, Intelligence
Education
Colorado Christian University 2005 — 2008
Master of Arts (M.A.), Curriculum Design and Instruction with an emphasis in Technology, 3.8
Southern Illinois University, Carbondale 1998 — 2001
Bachelor of Arts (B.A.), Workforce Education and Development
Community College of the Air Force 1997 — 1999
Associate of Arts and Sciences (AAS), Transportation and Logistics
Community College of the Air Force 1997 — 1999
Occupational Instructor Certificate, Adult and Continuing Education and Teaching
Dell April 2012 - Present
Fidelity Information Services November 2009 - April 2012
EDS, an HP Company July 2007 - September 2009
EDS, an HP Company September 2000 - July 2007
EDS, an HP Company October 1997 - September 2000
Skills
Disaster Recovery, CRM, Project Management, Outsourcing, IT Service Management, Healthcare, Hardware, Servers, SDLC, Vendor Management, Software Documentation, Service Delivery, Management, IT Strategy, Airlines, Software, Manufacturing, SharePoint, Business Analysis, Program Management, Customer Satisfaction, Infrastructure, Troubleshooting, Training, Cloud Computing, ERP, PMP, Pre-sales, Project Planning, Technical Support, Information Technology, Change Management, IT Operations, ITIL, Networking, Virtualization, Cross-functional Team..., Process Improvement, Enterprise Software, Team Leadership, VMware, Business Intelligence, IT Management, IT Outsourcing, Data Center, Security, Managed Services, Business Process, Business Process..., SaaS
Education
Collin County Community College 1994 — 1996
General Studies
Celina High School 1990 — 1994
Little Sun September 2015 - Present
Dell January 2015 - July 2015
The Rare Studio June 2014 - July 2014
Art Center College of Design May 2013 - May 2014
The Rare Studio July 2013 - December 2013
Skills
Interaction Design, Graphic Design, Photoshop, Illustrator, Adobe Creative Suite, InDesign, User-centered Design, Photography, User Experience Design, Concept Development, User Interface Design, User Research, Web Design, Design Strategy, Research, Product Design, User Experience, Usability Testing, Public Speaking, Typography, Social Media Marketing, Strategic Communications
Education
Art Center College of Design 2013 — 2016
Bachelor of Science (BS), Interaction Design, 6th Term
College of the Canyons 2007 — 2012
Associate of Arts (A.A.), Multimedia Design
Laird Industries March 2015 - Present
Worldwide Power Products March 2012 - February 2015
Dell November 2010 - March 2012
Dell September 2010 - October 2010
Dell May 2010 - July 2010
Dell November 2009 - April 2010
Comet Cleaners May 2005 - October 2009
Idaho Steelheads/Texas Wildcatters/Cardiff Devils August 2001 - April 2005
Skills
Virtualization, Enterprise Software, Team Leadership, Training, Sales Operations, Customer Satisfaction, B2B, Customer Service, Team Building, Project Planning, Sales Process, Sales, Call Centers, Purchasing, Direct Sales, Account Management, Sales Management, Salesforce.com, Contract Negotiation, Cold Calling, Selling, New Business Development, Solution Selling, Business Development, Management, Negotiation, Leadership, Networking, Marketing
Education
Colorado College 1996 — 2000
BA, Sociology
John Paul II Collegiate 1990 — 1994
Diploma
Ochsner Health System / TEK Systems September 2014 - May 2015
Dell June 2012 - February 2014
Dell November 2012 - April 2013
DJS, Inc. January 2011 - November 2011
Bank of America (previously Countrywide Financial) May 2005 - August 2010
JPMorgan Chase / TEK Systems Consulting December 2004 - May 2005
Texas Instruments / Ajilon Consulting Corp. December 2003 - July 2004
Data Return Corp. / Divine, Inc. September 1999 - December 2003
Sprint ENS / Alternative Resources Corp. May 1999 - September 1999
GTE Internetworking /Volt Consulting Corp. September 1998 - April 1999
Skills
Servers, Data Center, TCP/IP, Solaris, Security, Operating Systems, Hardware, Linux, Storage, VMware, Firewalls, Management, Enterprise Software, Networking, Integration, ViPR, EMC Storage, xtremio, Cisco MDS SAN switches, Backup Solutions, Disaster Recovery, VNX, VMAX, NetBackup, NetApp, All Flash Arrays, Software-defined data..., VCOPs, Infrastructure
Education
Collin County Community College 2011 — 2012
Misc. courses, technical (C.S.), Computer Science
Dell March 2011 - Present
United States Marine Corps June 2002 - October 2010
Skills
Business Analysis, Project Management, Requirements Analysis, Management, Leadership, Process Improvement, Program Management, SharePoint, Software Documentation, Team Building, Vendor Management, Team Leadership, Healthcare Information..., Training, Customer Service, Microsoft Office
Education
Collin County Community College 2014 — 2016
Associate of Arts (A.A.), Business Administration and Management, General
Aviation Logistics Management Information Systems 2002 — 2003
Dell March 2013 - Present
Yodle August 2012 - February 2013
City of Houston June 2012 - August 2012
Qualitas Wealth Counsel LLC April 2011 - June 2012
DurangoDowntown.com January 2012 - May 2012
Durango Youth Soccer Association July 2011 - May 2012
Kongsberg Maritime June 2010 - November 2010
CodeBaby March 2009 - July 2009
Skills
Microsoft Office, Investments, Business Development, Market Research, Competitive Analysis, Marketing Strategy, Online Marketing, Sales, Salesforce.com, Social Media, CRM, Marketing, Business Strategy, Sales Management, SEO, Training, Start-ups
Education
Colorado College 2006 — 2010
BA majoring in Economics and Business, Minor in Philosophy
NewsCred 2015 - Present
Under Armour 2014 - 2015
BestFit Mobile 2011 - 2014
LifeSize Communications 2010 - 2010
Dell 2004 - 2010
Skills
Solution Selling, Salesforce.com, Sales Management, Team Leadership, Selling, Negotiation, Sales, Leadership, Management, Budgets, Account Management, Mobile Devices, E-commerce, Strategy, SaaS, Coaching, Strategic Partnerships, Training, Enterprise Software, Networking, Sales Process, Direct Sales, Product Development, Business Development, CRM, Sales Operations, Start-ups, Lead Generation, Product Marketing, Integrated Marketing, Marketing Strategy, Marketing, Consulting, Strategic Planning, Advertising
Education
The University of Texas at Austin - The Red McCombs School of Business 2008 — 2010
Master of Business Administration (M.B.A.)
Colorado College
Bachelor’s Degree
Information Technology Institute
AIT
Nevsky Institute of Language and Culture
Dell April 2008 - Present
Skills
SCCM, Hyper-V, Dell KACE, MDT, VMware, Powershell, ITIL, VBScript, Management, Project Management, Project Planning, MS Project, Visio, ITIL v3 Foundations..., Group Policy, OPAS, Active Directory, Windows Server, Windows 7, windows 8, Microsoft SQL Server, Hypervisor, SCVMM, Xen, Sales Process, Solution Architecture, Solution Implementation
Education
Collin County Community College 2012 — 2016
Dell July 2014 - Present
Dell October 2012 - July 2014
Tmobile December 2006 - June 2012
Adecco Group February 2006 - October 2006
Southwest Credit Systems September 2004 - August 2005
Capital One Auto Finance June 2004 - August 2004
Nationwide Recovery Systems October 2003 - June 2004
Countrywide Home Loans/Landsafe Appraisals March 2002 - March 2003
Skills
SharePoint, Windows, Cerner, OPAS, Clinical Support, PowerChart, PowerPoint, Microsoft Excel, Avaya, Blackberry, Blackberry Enterprise..., Blackberry applications, Android, Windows Mobile Devices, Microsoft Exchange, Windows Server, Troubleshooting, Linux, BMC Remedy, Windows 7, Quality Assurance, Microsoft Office, Outlook, System Administration, Microsoft Word, Technical Support, Training, Service Desk, Networking, Project Management, Management, Team Leadership, Call Centers, Windows XP, Software Installation, Software Implementation, Windows Mobile, Healthcare Information..., HIPAA, Citrix, Help Desk Support, VoIP, Active Directory, Time Management, XP
Education
Collin County Community College 1999 — 2004
Liberal Arts and Sciences/Liberal Studies
Plano East Senior High School 1995 — 1999
Diploma
Dell Configuration Management Senior AnalystDellNovember 2008 - Present
AMC Theatres March 2007 - August 2012
Skills
SCCM, Remedy, Active Directory, SharePoint, ITIL, Disaster Recovery, VMware, Incident Management, Windows 7, BMC Remedy, IT Service Management, Service Delivery, Group Policy, DNS, Service Desk, Citrix, System Administration, System Deployment, IT Operations, Servers, Powershell, XP, VMware ESX, ITIL Certified, Windows Server, Operating Systems, Technical Support, VBScript, IT Management, Data Center, Microsoft Exchange, Software Installation, Windows XP, VPN, Virtualization
Education
Collin County Community College 2013 — 2016
Associate of Science (A.S.), Computer Science
The University of Kansas 1988 — 1991
Computer Science
Jay Mack Ward Design September 2014 - Present
Dell July 2011 - Present
Dell July 2009 - July 2011
Dell May 2008 - July 2009
LatinWorks January 2008 - May 2008
The Matthews Group September 2005 - January 2006
Grin Dog Illustration & Design April 2003 - January 2005
Skills
Graphic Design, Enterprise Software, Sales, Salesforce.com, Account Management, Networking, Solution Selling, Layout, Advertising, VMware, Wireless, Logo Design, Channel Partners, Direct Sales, Management, Graphics
Education
Texas State University-San Marcos 2006 — 2008
BFA, Communication Design & Advertising
Collins College 2001 — 2003
Associate of Fine Arts, Communication Design
Guest Supply August 2012 - Present
Banana Republic April 2012 - October 2013
Dell January 2012 - July 2012
Merrill Lynch January 2011 - May 2011
Skills
Proficient using MS..., Leadership, Sales, Marketing, Customer Service, Time Management, Data Center, Research, Microsoft Office, Microsoft Excel, Sales Operations, Account Management, Hospitality, PowerPoint, Direct Sales, Sales Management, Forecasting, Customer Satisfaction, Cold Calling, Management, Microsoft Word, Salesforce.com, Team Leadership
Education
Salisbury University 2010 — 2011
Bachelor's of Science, Marketing
College of Southern Maryland 2009 — 2010
Associate of Science (A.S.), Business Administration, Management and Operations
Huntingtown High School
GDT March 2014 - December 2014
Dell September 2011 - November 2013
Citi Group Virtualization Group June 2009 - August 2011
Citigroup 2009 - August 2011
Cima Solutions Group June 2008 - June 2009
Texans Credit Union June 2007 - June 2008
PricewaterhouseCoopers February 2001 - 2006
Skills
VMware, Virtualization, Storage, VMware ESX, vSphere, Servers, NetApp, Windows Server 2003, Active Directory, VMware Infrastructure, Windows Server, Clustering, Data Center, System Administration, High Availability, DNS, Windows Server 2008, Storage Area Networks, SQL Server, HP Proliant, Server Architecture, DHCP, Windows, Cloud Computing, Microsoft SQL Server, Integration, Networking, VDI, Cluster, Infrastructure, Vendor Management, Consulting, ITIL, NAS, Cisco Technologies, Enterprise Architecture, Management, Disaster Recovery, SAN
Education
The University of Texas at San Antonio 1992 — 1993
Accounting
VMware Lab Manager training. 2 days
VMware Lab Manager training. 2 days
VMware vSphere: Troubleshootig V4.x Advanced 4 Day Course 6/2010
Completed, VMware vSphere: Troubleshootig V4.x Advanced 4 Day Course 6/2010
Partner Exchange 2009 – vSphere hands on training, and View 3.1 Training4/12/2009
Partner Exchange 2009 – vSphere hands on training, and View 3.1 Training4/12/2009
VMware View: Install, Configure, Manage [V3]
VMware VCP: 4 Day class. 9/21/2008
Yes, VMware VCP: 4 Day class. 9/21/2008
Collin County Community College
VMware Infrastructure 3: Deploy, Secure and Analyze V3.5
VMware Infrastructure 3: Deploy, Secure and Analyze V3.5
IBM August 2014 - Present
Dell December 2012 - August 2014
Dell Services May 2011 - December 2012
Dell May 2010 - May 2011
Perot Systems November 2004 - November 2010
Dell March 2004 - May 2010
Dell Perot Systems 2004 - May 2010
Expo Design Center March 2002 - November 2004
Nortel Networks November 1995 - March 2002
United States Navy June 1988 - November 1995
Skills
ITIL, IT Service Management, Service Delivery, Service Management, Process Improvement, Cross-functional Team..., Management, IT Management, Team Management, CRM, Program Management, Training, Project Management, Problem Management, Incident Management, Disaster Recovery, Change Management, Business Process, IT Operations, Security, Outsourcing, Transition Management, SDLC, Integration, Team Building, Project Planning, Enterprise Software, Leadership, Infrastructure, Networking, Vendor Management, Technical Support
Education
Collin County Community College 1998 — 2008
BA, Business Management
City Colleges of Chicago 1990 — 1995
BA, Business Management
Embry-Riddle Aeronautical University 1990 — 1995
BA, Business Management
University of Maryland University College 1990 — 1995
VersaTek October 2015 - Present
Square Enix December 2011 - August 2015
Square Enix August 2008 - December 2011
Eidos July 2008 - December 2011
Premier Election Solutions January 2004 - June 2008
Diebold, Inc. 2003 - 2006
Dell January 2002 - January 2003
South Africa Online January 2000 - January 2001
Education
WGU 2007 — 2009
Bachelor of Science, Information Technology
Collin County Community College 2006 — 2008
Computer Science
Chandler-Gilbert Community College 2000 — 2002
MedSynergies August 2013 - Present
Dell February 2013 - August 2013
Dell October 2012 - February 2013
Dell July 2011 - October 2012
Perot Systems April 2009 - July 2011
Perot Systems June 2007 - April 2009
Skills
Talent Management, Training, Operations Management, Business Analysis, Healthcare, Budgets, Healthcare Information..., Integration, Leadership, Management, Project Management, Recruiting
Education
Collin County Community College
Currently a Student
Dell June 2015 - Present
BeyondFit Mom May 2015 - Present
Practice Cafe May 2014 - May 2015
Practice Cafe May 2013 - May 2014
Practice Cafe May 2012 - May 2013
University of North Texas December 2011 - May 2012
University of North Texas January 2011 - May 2012
Powder Blue Productions June 2009 - January 2011
Frisco Lakes by Del Webb May 2007 - June 2009
Skills
Technical Writing, Copywriting, Adobe Creative Suite, PowerPoint, Team Leadership, Marketing Communications, Editing, Microsoft Word, Dreamweaver, Photoshop, Customer Service, Training, Illustrator, Advertising, Social Networking, Research, Copy Editing, Marketing Strategy, Direct Marketing, Project Management, Online Marketing, Technical Marketing, Proposal Writing, Microsoft Office, Web Editing, Grant Writing, Rhetorical Analysis, SEO copywriting, Project Planning, Graphic Design
Education
Texas State University-San Marcos 2012 — 2015
Masters, Technical Communication
University of North Texas 2008 — 2012
Bachelor of Arts (B.A.), English/Composition
Collin County Community College 2008 — 2009
Texas State University 2000 — 2001
General Studies
SunPower Corporation April 2013 - Present
SunPower Corporation October 2010 - March 2013
SunPower Corporation September 2008 - October 2010
Dell, Inc. April 2008 - August 2008
Dell July 2006 - April 2008
Dell August 2004 - July 2006
Information Resources November 1999 - May 2002
Skills
Direct Marketing, Email Marketing, Marketing Strategy, Product Marketing, Lead Generation, Lead Management, Demand Generation, Product Management, Marketing Automation, CRM, Sales Process, Online Marketing, Brand Management, Salesforce.com, Enterprise Software, Marketing
Education
University of Michigan - Stephen M. Ross School of Business 2002 — 2004
MBA, Marketing and Corporate Strategy
Colorado College 1994 — 1998
BS, Economics and Political Science
Bishop O'Dowd
Avaya January 2015 - Present
Dell February 2013 - December 2014
HP Software November 2011 - November 2012
HP Software November 2010 - November 2011
HP Software November 2009 - November 2010
HP Software November 2008 - November 2009
Relativity Technologies April 2007 - November 2008
UNAPEN, Inc. 2004 - 2007
BMC Software November 1995 - October 2001
BGS Systems November 1995 - March 1998
Skills
Strategic and Solution..., Strong technical..., Selling, Sales Operations, Enterprise Software, Integration, Sales Management, Strategy, Security, Solution Selling, Sales, CRM, New Business Development, Software Industry, Cloud Computing, Professional Services, Management, Sales Process, Lead Generation, SaaS, Salesforce.com, Business Development, Channel Partners, Mobile Devices, Direct Sales, Go-to-market Strategy, Sales Enablement, Partner Management, Strategic Partnerships
Education
College of the Holy Cross 1982 — 1986
BA, Liberal Arts - Spanish & Political Science
Dell June 2014 - Present
Lefthand Fire Protection District 2003 - Present
HealthEdge 2013 - 2013
MAXIMUS 2012 - 2013
The TriZetto Group 2011 - 2012
CyberSource 2010 - 2011
Global Healthcare Exchange (GHX) 2008 - 2010
BEW Systems, LLC. 1994 - 2010
Amgen Inc. 2002 - 2007
MatchLogic 1998 - 2001
Skills
SDLC, PMO, Cross-functional Team..., Business Analysis, Process Improvement, Enterprise Software, Scrum, Software Project..., Project Planning, PMP, Vendor Management, ITIL, Testing, Agile Project Management, Agile Methodologies, Disaster Recovery, 21 CFR Part 11, Resource Management, Risk Management, Business Intelligence, Business Process..., Six Sigma, Change Management, Project Portfolio..., Professional Services, MS Project, Healthcare Information..., Presenter, Product Development, Business Continuity, Document Management, EDI, Business Objects, Client Interfacing, Project Implementation, Implementation Services, JIRA, Rally, Oil & Gas Industry, Enterprise Systems, Contract Negotiations, Estimating, International Business, Managed Hosting, E-commerce, Quality Center, cGMP, TeamTrack, Microsoft Project, Program Management
Education
University of Denver
MCIS
Colorado School of Mines
Graduate Level Courses
University of Northern Colorado
Bachelor's degree
Dell June 2014 - Present
Skills
Internal Controls, Accounting, Auditing, Forecasting, Finance, Revenue Recognition, Product Marketing, Marketing, Financial Statements, Financial Analysis, Financial Forecasting, Financial Modeling, B2B Marketing, B2B Marketing Strategy, Strategic Planning, Marketing Strategy, Business Analysis, Business Intelligence, Budgets, Business Process..., Project Planning, Operational Planning, Cloud Computing, Servers, Product Management
Education
University of Colorado at Boulder
BS, Business Administration, Accounting
Colorado School of Mines
HP Enterprise Services March 2011 - Present
Dell November 2008 - February 2011
ZeroChaos/EDS March 2006 - February 2007
Bank of America September 2000 - September 2005
Alliance Data 2005 - 2005
Bank of America Securities 2002 - 2003
Skills
Disaster Recovery, Active Directory, Servers, Microsoft Exchange, Windows Server, VMware, Virtualization, Data Center, System Administration, Storage, Vendor Management, Operating Systems, IT Operations, Enterprise Vault, Cluster, Hardware, DNS
Education
Collin County Community College 1996 — 1997
n/a, Basics
Olton High School 1991 — 1995
Dell July 2010 - Present
Quest Software January 2009 - June 2010
Novell June 1996 - January 2009
GES Exposition Services 1994 - 1996
Department of Energy Grand Jct, CO 1992 - 1994
Skills
Agile Methodologies, Cloud Computing, Software Development, Scrum, Software Engineering, Linux, Quality Assurance, Testing, Software Design, Web Services, Software Project..., Subversion, Enterprise Software, Test Automation, XML
Education
Colorado Mesa University 1992 — 1994
Dell November 2008 - March 2009
Dell 2005 - 2008
Dell December 2003 - 2005
Motorola Semiconductor 1995 - 2003
Motorola Semiconductor 1998 - 2002
Mobil Oil 1994 - 1994
Skills
Six Sigma, Process Improvement, Project Management, Lean Manufacturing, Design of Experiments, Cross-functional Team..., Program Management, Failure Analysis, Business Process..., Manufacturing, SPC, Engineering, Manufacturing...
Education
Colorado School of Mines 1990 — 1995
BS, Chemical Engineering
Honeywell July 2014 - Present
CompassLearning October 2011 - June 2014
Dell June 2010 - October 2011
Freelance 2002 - 2011
projekt202 2005 - June 2010
Technology Innovation Group, Inc. June 2003 - July 2008
McCombs School of Business 2001 - 2005
A.C.E. 1999 - 2000
Skills
User Interface, Mobile, Front-end Development, Mobile Applications, User Interface Design, Interaction Design, User-centered Design, Usability Testing, User Experience, Prototyping, Graphic Design, Personas, Illustrator, Rapid Prototyping, CSS, Web Design, Contextual Inquiry, Photoshop, Adobe Creative Suite, Illustration, HTML, InDesign, Art Direction, Typography, Accessibility, Logo Design, Heuristic Evaluation, Persona, Front-end, Dreamweaver, Mobile Devices, User Research, User Experience Design, Information Design, Experience Design, Android, Human Computer..., Visual Design, Design Strategy, Agile Methodologies, Mobile Design, Wire Framing, Wireframes, Usability, Information Architecture, Storyboarding, Usability Engineering, Graphics
Education
Colorado College 1994 — 1998
BA, Comparative Literature with minor in Contemporary French Studies
Dell 2013 - Present
Dell 2012 - 2013
United States Army Reserve 2010 - 2013
Applied Materials 2006 - 2012
United States Army Reserve 2007 - 2010
United States Army Reserve 2006 - 2007
Applied Materials 2005 - 2006
United States Army Reserve 2003 - 2006
Applied Materials 2002 - 2005
United States Army Reserve 2000 - 2003
Skills
Organizational..., Cross-functional Team..., Vision Creation, Program Management, Program Execution, Supply Chain Management, Training & Development, Logistics, Staff Training, Teaching Adults, Facilities Management, Leadership Mentoring, Supplier Negotiations, Contract Management, Purchasing, Project Management, Business Process..., Operations Management, Employee Training, Training, Process Improvement, Supply Chain, Team Building
Education
Colorado State University 1997 — 1999
MBA, Business Administration
University of Colorado at Boulder 1983 — 1986
BA, History
Dell August 2013 - Present
Nuveen Investments July 2012 - August 2013
Yum! Brands September 2011 - June 2012
Whole Foods Market January 2004 - September 2011
Warner Music Group January 1999 - December 2003
Skills
Active Directory, Vendor Management, Troubleshooting, Windows 7, Technical Support, Disaster Recovery, VMware, Windows Server, Computer Hardware, Citrix, Servers, Visio, Customer Service, Process Improvement, DNS, Project Management, Software Documentation, SharePoint, Mac OS X, System Administration, Help Desk Support, Lotus Notes, SAN, Storage, Server Architecture, Incident Management, Hardware, TCP/IP, Leadership, Unix, IT Operations, Virtualization, VMware Infrastructure, Windows XP, POS, Group Policy, Windows, Hyper-V, Infrastructure, Operating Systems
Education
Woodbury University 1996 — 1999
Bachelors of Science, Computer Information Systems
College of the Siskiyous 1994 — 1996
AA, General Education
Dell January 2008 - Present
Instinet Corporation 1999 - 2002
Sprint PCS 1997 - 1999
Education
University of Phoenix 2002 — 2005
BA, Information Technology
College of Southern Nevada 2002 — 2003
CCNA, Network +, A+
Experian July 2015 - Present
Guardian Healthcare April 2014 - July 2015
Dell Services November 2009 - February 2014
Dell 1999 - 2014
Dell 1999 - 2014
Perot Systems November 1999 - November 2009
Skills
Process Improvement, PeopleSoft, Program Management, Project Management, SharePoint, Vendor Management, Visio, Customer Service, HIPAA, Team Leadership, Business Analysis, Cloud Computing, Data Center, IT Operations, Disaster Recovery, IT Service Management, ITIL, SDLC, Software Documentation, System Administration, Service Delivery, Outsourcing, IT Strategy, Virtualization
Education
Collin County Community College
Associate of Arts and Sciences (A.A.S.), Animal Sciences
Dell October 2006 - Present
Skills
Salesforce.com, Direct Sales, Channel, SaaS, Cloud Computing, Sales Process, Enterprise Software, Compellent, Storage Solutions, Channel Partners, Sales Enablement, SAN
Education
Some College 1996 — 1998
none, Fine and Studio Arts
Collin County Community College 1995 — 1997
SHI International Corp. June 2015 - Present
SHI January 2011 - August 2014
Prologic Technology Systems, Inc. November 2006 - January 2011
Dell April 2004 - May 2005
Apple November 2004 - April 2005
Skills
Sales, Customer Satisfaction, Call Center, Solution Selling, SaaS, Cloud Computing, Account Management, Software, Sales Process, Sales Management, Virtualization, New Business Development, B2B, Professional Services, Business Development
Education
Colorado School of Mines 1999 — 2003
BS, Mechanical Engineering
Dell November 2012 - Present
HUAWEI ENTERPRISE USA May 2012 - November 2012
AVAYA NETWORKING May 2011 - April 2012
HP Networking November 2009 - May 2011
3Com 2009 - 2010
Coleman Technologies January 2009 - November 2009
Verizon Business January 2006 - December 2008
Verizon Enterprise Solutions February 2000 - January 2006
Skills
Sales Management, Solution Selling, Cloud Computing, SaaS, Direct Sales, Managed Services, Cisco UCS, Cisco Certified, Data Center, EMC Storage, Unified Communications, MPLS, VoIP, Channel, Telecommunications, Professional Services, Wireless, Salesforce.com, Wireless Networking, VMware Certified..., Public Speaking, Telecommunications..., International Sales, Storage, SIP, Avaya, Cisco Technologies, Telephony, Virtualization, Call Centers, IP, CRM, Security, HP, Strategy, Networking, Video Conferencing, Juniper, WAN, Sales Operations, Pre-sales, Contact Centers, Go-to-market Strategy, Hardware, Ethernet, Network Architecture, Network Design, PMP, Strategic Partnerships
Education
The University of Texas at Dallas 1992 — 1993
International Business/Trade/Commerce
Collin County Community College 1989 — 1991
Associate of Arts (AA), Business Administration and Management, General
Dell 2013 - Present
Dell May 2005 - Present
Dell/Perot Systems January 2005 - May 2011
United Healthcare 2002 - 2005
Alcatel USA January 1995 - January 2002
Skills
Servers, Access, MS Project, ITIL, VMware, Change Management, Management
Education
Texas A&M University-Commerce 2007 — 2011
BAAS, Business Admin
Collin County Community College 1993 — 1995
Associates, English
Dell March 2005 - Present
Dell January 2001 - Present
Dell January 2001 - Present
Dell Services January 2001 - Present
Dell May 2003 - March 2005
Dell January 2001 - May 2003
United States Marine Corps March 1998 - December 2000
United States Marine Corps November 1992 - December 2000
United States Marine Corps November 1992 - March 1998
Education
high School 1988 — 1992
yes
Collin County Community College
Edward Little High School
State of Texas
The University of Texas at Dallas
Economics, Rhetoric II, Government
Charlotte Country Day School June 2013 - Present
Business Access August 2006 - June 2013
Shop At Home Network 2004 - 2005
Dell 2000 - 2002
Skills
Active Directory, SQL Server, Scripting, Windows Server 2008, Visual Studio, Team Foundation Server, Exchange Server, Microsoft Licensing, XenServer, Storage Area Networks, Software Licensing, Windows Server, Network Administration, Network Security, Network Operations, Cisco Switches, Cisco IOS, Routers, Virtualization, Microsoft SQL Server, Computer Network..., TFS, Xen, Cisco Nexus, Microsoft Exchange, Servers, Hardware, VMware, Troubleshooting, DHCP, Operating Systems, Laptops, IT Service Management, Networking
Education
Collin County Community College 2005 — 2006
Information Science, Information Technology, 3.8
TravelPets.com 1995 - Present
Dell July 1998 - March 1999
AT&T Wireless January 1996 - August 1998
University of Texas at Austin- International Office September 1995 - June 1996
Skills
Online Marketing, Advertising Research, Customer Retention, Customer Acquisition, Web Development, Graphic Design
Education
Collin County Community College 2013 — 2016
Navarro College
Dell February 2013 - Present
Avaya May 1998 - February 2013
Skills
Telecommunications, Avaya, Telephony, VoIP, Call Centers, Solution Selling, Unified Communications, Call Center, Managed Services, Service Delivery
Education
Collin County Community College 2010 — 2015
Business
Manhattan High School 1985 — 1989
Diploma
Dell August 2013 - Present
Dell 2009 - August 2013
Dell 2004 - 2009
Dell 2002 - 2004
Dell 1999 - 2002
Compass Bank 1996 - 1998
Skills
Strategic Planning, Process Improvement, User Acceptance Testing, Requirements Gathering, Project Management, Regression Testing, Customer Experience, Business Process..., Team Building, Quality Assurance, SDLC, Business Analysis, Vendor Management, Management, Requirements Analysis, Six Sigma, Cross-functional Team..., Strategy, PMP, Software Documentation, Testing, Business Intelligence, Integration, Leadership, Analysis, Visio
Education
Sam Houston State University 1993 — 1995
Elementary Education
College of the Mainland
Dell August 2010 - Present
Rent-A-Center July 2006 - July 2010
Education
Collin County Community College 2008 — 2012
HP Enterprise Services May 2012 - Present
Dell November 2008 - May 2012
Dell December 2006 - December 2008
Dell December 2004 - December 2005
Albertsons January 2003 - September 2004
Skills
CompTIA Network+, CompTIA A+ Certification, Virtualization, ITIL, Cloud Computing, Data Center, Servers, Windows Server, Troubleshooting, IT Service Management, Storage, Computer Hardware, Service Delivery, Solution Selling, Disaster Recovery, Windows 7, Cisco Technologies, Technical Support
Education
College of Southern Idaho
AIG April 2014 - Present
Modis International January 2014 - April 2014
CSC 2013 - 2014
Dell December 2010 - July 2012
Dell Services February 2003 - July 2012
Dell Services February 2003 - July 2012
Dell Services May 2007 - December 2010
Dell Services February 2003 - May 2007
Sincerely Yours Catalog INC July 2002 - February 2003
Skills
Desktop Support, Technical Support, XP, Windows 7, Security, IT Management, Disaster Recovery, Active Directory, Computer Hardware, Troubleshooting, Laptops, Software Installation, Asset Management, Inventory Management, Windows XP, Desktop Application..., Desktop Deployment, Desktop Support..., Access, Information Security, Help Desk Support, IT Service Management, Software Documentation, ITIL
Education
Collin County Community College 2000 — 2000
WASHU of St. Louis March 2015 - Present
Nestlé Purina North America August 2011 - February 2015
MasterCard July 2010 - August 2011
Dell April 2002 - August 2009
Skills
Active Directory, Windows Server, Computer Hardware, Data Center, Hardware, Servers, Network Security, Windows, Network Administration, Technical Support, Software Installation, Windows 7, Information Technology, Software Documentation, Troubleshooting
Education
Grand Canyon University 1985 — 1987
College of Southern Idaho
C3/CustomerContactChannels, Inc. June 2014 - Present
C3/CustomerContactChannels, Inc. May 2011 - May 2014
Dell August 2007 - April 2009
Ameristar Casino April 1999 - February 2006
Skills
C++, SQL, C#, JavaScript, XML, Software Development, Microsoft SQL Server, HTML, .NET, ASP.NET, Visual Studio, Software Documentation, Troubleshooting, Windows 7, Customer Satisfaction
Education
College of Southern Idaho
Bank of America August 2014 - Present
ACS XEROX Company November 2011 - March 2014
The Concentre Group August 2011 - November 2011
Dell September 2010 - May 2011
Citigroup November 2008 - September 2010
CB Richard Ellis December 2007 - November 2008
Intellys Corporation April 2005 - December 2007
Verizon August 2003 - April 2005
MBNA December 2000 - August 2003
Convergent Communications May 1996 - December 2000
Skills
Vendor Management, Software Documentation, Business Analysis, Change Management, Resource Management, Business Process, Software Development, Network Security, Telecommunications, Program Management, CRM, Risk Management, Technical Writing, Auditing, Financials, Licensing, SharePoint, Project Management, Cloud Storage, Cloud Applications, Cloud Computing, Cloud-based, RFP, RFC, Service Level Agreements
Education
Tarrant County College 1997 — 2000
Computer Science
College of the Redwoods 1995 — 1996
CR, Computer Science
Southern Illinois University, Carbondale 1990 — 1992
Interior Design, Theology
Moog Components Group April 2008 - Present
Dell March 2007 - April 2008
Skills
Microsoft Office, Customer Service, Windows, Microsoft Word, Outlook, Microsoft Excel, Visio, SharePoint, Software Documentation, Process Improvement, Training, PowerPoint
Education
Radford University 2010 — 2013
Information Sciences and Systems, Information Technology, 3.93
New River Community College 2008 — 2010
General Studies, Information Technology, 3.73
College of the Albemarle 2001 — 2004
Internet Technologies, Information Technology, 3.62
Manpower Staffing October 2010 - May 2014
Dell October 2008 - March 2009
Dell May 2005 - October 2008
Dell May 2004 - May 2005
Dell September 2003 - May 2004
Dell September 2002 - September 2003
Dell September 1996 - September 2002
Dell October 1995 - September 1996
Dell November 1994 - October 1995
Dell June 1993 - November 1994
Skills
Finance, Sales Operations, Payroll, Accounts Payable, General Ledger, Credit, Accounts Receivable, Accounting, User Acceptance Testing, Account Reconciliation
Education
College of Southern Maryland 2011 — 2012
Certificate, Accounting
College of Southern Maryland 2011 — 2011
Certificate, Accounting
Dell September 2006 - August 2011
Perot Systems Government Services August 1999 - August 2006
Perot Systems Government Services July 1997 - July 1999
Ft Monroe, VA May 1990 - July 1997
Langley NASA and Ft Monroe, VA January 1985 - January 1990
Skills
Business Analysis, Budget, Personnel Management, Office Administration, HR Consulting, Customer Service, Advertising, Administrative..., Consultants, Budgets, Government, Human Resources
Education
College of Southern Maryland 2013 — 2013
Certificate Adult Continuing Education, Office Management and Supervision
Surrattsville High School 1968 — 1971
Seagate Technology September 2010 - Present
Dell August 1998 - September 2010
Compaq January 1989 - August 1998
Skills
Debugging, Failure Analysis, SATA, SSD, Storage
Education
College of the Mainland 1979 — 1982
University of Houston-Clear Lake
Dell November 2013 - Present
Plano ISD January 2010 - June 2013
Bank of America January 2009 - December 2010
Skills
Business Analysis, Customer Service, Data Analysis, E-Learning, Educational Technology, Leadership, Management, Microsoft Excel, Process Improvement, Program Management, Project Management, Teaching, Team Building, Training
Education
The University of Texas at Dallas 2008 — 2009
Interdisciplinary studies, Education
Collin County Community College 2005 — 2007
College of Western Idaho August 2014 - Present
DIRECTV June 2006 - July 2014
Dell January 2002 - November 2004
Skills
Networking, Windows, Customer Service, Microsoft Office, Cisco IOS, Technical Support, Troubleshooting, Computer Hardware, Windows 7, TCP/IP, Windows XP, Windows Server, Network Security, Cisco Technologies, Network Administration, Call Centers
Education
College of Western Idaho 2014 — 2016
Associate of Arts and Sciences (AAS) (expected may 2016), Cisco Networking and Security Technologies
Borah High School 1990 — 1994
High School Diploma