Dell Company
Industry: Computer company
DescriptionDell is an American multinational computer technology company based in Round Rock, Texas, United States, that develops, sells, repairs, and supports computers and related products and services. Headquarters: Round Rock, Texas, United States CEO: Michael S. Dell (Jan 31, 2007–) Founder: Michael S. Dell Parent organization: Dell Technologies Subsidiaries: Alienware, EqualLogic, Dell Boomi, Dell Products LP,
Dell List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Dell. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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36,459 Dell employees in database. Find out everything there's to know about Dell employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Dell Employees
Dell November 2014 - Present
Dell June 2012 - November 2014
Dell April 2011 - June 2012
The Remote Admin (TRA) January 2007 - January 2011
True Builder LLC 2011 - 2011
Skills
•Expert in Windows..., •Proficient with..., •Familiarity with..., •Proficient at..., •Working knowledge of..., •Familiarity with..., •Excellent verbal and..., •The customer service..., •Ability to defuse..., •Works well with..., •Ability to quickly..., •Friendly and..., •Adept Researcher, •Skillful..., •Maintains a positive..., •Practices diligence..., Networking, Help Desk Support, Operating Systems, Active Directory, Technical Support, Troubleshooting, Hardware, Software Installation, Group Policy, System Deployment, Windows, Testing, Enterprise Software, Training, Servers, Microsoft Exchange, Windows XP, Windows 7, Computer Hardware, Windows Server, Virtualization, DHCP, Data Center, DNS, Microsoft Technologies, System Administration, Network Administration, VPN, Microsoft Certified..., Computer Security, Computer Repair, TCP/IP, IT Operations, SAN
Education
Austin Community College 2010 — 2014
Toward Associates Degree, Criminal Justice and Corrections, 3.85
Dell November 2012 - Present
The University of Texas at Austin June 2012 - October 2012
Raven Industries August 2004 - April 2012
VI Technology July 2002 - August 2003
Applied Materials May 2000 - October 2002
Austin Semiconductor 1997 - 1999
Skills
Management, Telecommunications, Technical Writing, Project Management, Sales, Product Management, Program Management, Electronics, New Business Development, Salesforce.com, Solution Selling, Networking, Project Planning, Integration, Process Improvement, Team Building, Microsoft Office, Product Marketing, Marketing, Cross-functional Team..., Sales Management, Team Leadership, Business Development, Start-ups, Competitive Analysis, Microsoft Excel, Forecasting, Direct Sales, Strategy, Pricing, Operations Management, Product Development, Sales Operations, Leadership, Troubleshooting, Mobile Devices, Negotiation
Education
Technical Institute 1992 — 1994
Associate, Electrical Engineering
Austin Community College
Associate, Business Management
EY 2015 - Present
Kevane Grant Thornton December 2014 - April 2015
Kevane Grant Thornton August 2013 - December 2014
Dell June 2014 - August 2014
University of Puerto Rico March 2011 - May 2014
PBGC-Office of Inspector General June 2013 - August 2013
Skills
Accounting, Auditing, PowerPoint, Teamwork, Leadership, Microsoft Excel, Microsoft Office, Financial Accounting, Spanish, Public Speaking, Microsoft Word, Critical Thinking, Financial Analysis, English, Time Management, Analysis, Nonprofits, Data Analysis, Customer Service, Tax, Income Tax, Financial Reporting, Singing, Bookkeeping, Accounts Payable, Accounting Research
Education
University of Puerto Rico-Cayey 2010 — 2014
Bachelor’s Degree, Accounting, Summa Cum Laude
Austin Community College
Professional Development, Accounting
TSS - Total Site Solutions August 2014 - Present
Dell 2006 - 2014
Skills
Project Management, Customer Service, Logistics, Cross-functional Team..., Vendor Management, Requirements Analysis, Process Improvement, Business Analysis, Program Management, ITIL, IT Service Management, SDLC, PMO, Project Portfolio..., Team Leadership, PMP, Business Process..., Salesforce.com
Education
Austin Community College
Apple November 2014 - Present
Wilson Inc February 2014 - October 2014
Dell July 2011 - February 2014
Dell September 2009 - July 2011
Dell September 2007 - September 2009
Dell October 2005 - September 2007
Dell November 2003 - October 2005
Dell September 2001 - November 2003
Dell December 1998 - September 2001
Skills
Cross-functional Team..., Business Process..., Process Improvement, Program Management, PMP, Management, Project Management, Six Sigma, Sales Operations, Team Leadership, Leadership, Business Analysis, Green Belt, Business Process, Team Building, Metrics, Business Intelligence, Process Engineering, Customer Service, Manufacturing Experience, Quality Assurance, Integration, BPI, Problem Solving, Customer Satisfaction, Enterprise Software, Vendor Management, Customer Relations, Customer Experience, Strategic Planning, Microsoft SQL Server, Project Planning, Strategy, People Management, Data Analysis, Procurement, Requirements Analysis, Analysis, CRM, Visio, Salesforce.com, SharePoint, Account Management, Agile Methodologies, SDLC, SQL, JavaScript, Forecasting, Software Project..., Microsoft Office
Education
University of Phoenix 2002 — 2005
Bachelor of Science, Information Technology
Austin Community College 1999 — 2002
Associate's degree, Industrial Electronics Technology/Technician (Semiconductor Focus)
Dell June 2005 - Present
Albertsons April 2002 - June 2005
Skills
Solution Selling, Storage, Business Analysis, Data Center, Vendor Management, IT Service Management, Project Management, Requirements Analysis, Servers
Education
Austin Community College 2000 — 2013
Associate's degree, Business Administration and Management, General
Dell March 2013 - Present
Dell May 2011 - March 2012
AustinComputerWiz.com January 2010 - January 2011
The UPS Store January 2009 - January 2011
The UPS Store January 2007 - January 2011
Skills
XenDesktop, XenApp, Microsoft Exchange, Microsoft SQL Server, Microsoft Technologies, Microsoft Cluster, Hyper-V, Dell PowerEdge Servers, Dell OpenManage, Citrix, DRAC, Flex, Small Business Server, SharePoint, DHCP, Virtualization, Network Administration, VMware, DNS, Disaster Recovery, Networking, Servers, Security, Windows 7, Group Policy, Hardware, Troubleshooting, Active Directory, Windows Server, Operating Systems, Technical Support, XP, Storage Area Networks, IIS, System Deployment, SAN, XenServer, Training Delivery, VMware Infrastructure, Microsoft Certified..., Enterprise Software, Xen, Firewalls, VPN, vSphere
Education
Austin Community College 2009 — 2010
Dell
Skills
Management, Project Management
Education
The University of Texas at Austin
Austin Community College
Kilgore College
EY January 2015 - Present
BKD CPAs & Advisors January 2010 - December 2014
Dell June 1998 - August 2006
Skills
Tax-Exempt Organizations, Non-profit Consulting, Corporate Tax, Tax Preparation, Accounting, Microsoft Excel, Business Process..., Financial Reporting, CPA, Financial Accounting, Tax, Financial Analysis, Auditing, Income Tax
Education
Missouri State University 2008 — 2009
Master's, Accounting
Missouri State University 2006 — 2008
Bachelor's, Accounting
Austin Community College 1996 — 2005
Associates, Business Administration
Dell February 2011 - Present
AT&T April 2008 - April 2009
2nd Century Communications June 2000 - December 2000
ITT-FSIC October 1988 - October 1995
MCI Telecommunications June 1981 - September 1985
Skills
Project Management, Switches, Telecommunications, Troubleshooting, Wireless, Testing, Technical Support, Network Administration, Management, Linux, Hardware, Leadership, Networking, Windows Server, Virtualization, Data Center
Education
Austin Community College 2006 — 2011
AAS, Computer Information Systems LAN -Network Admin
Austin Community College 1981 — 2005
Associates, Business Management
Nassau Community College 1977 — 1979
Associates, Electronics Technology
Keesler School Of Applied Aerospace Sciences 1972 — 1972
AAS, Communications Systems Operations and Maintenance
Oceanside Sr. High School 1967 — 1970
High School diploma, Sciences
Tripp Lite December 2013 - Present
Contract Sales September 2012 - Present
KOM Networks April 2012 - September 2012
Dell February 2011 - February 2012
Dell February 2009 - March 2011
Revolabs 2008 - 2009
Apple Inc October 2006 - April 2008
Apple Inc. January 2005 - October 2006
Dogwood Financial January 2004 - January 2005
Dell May 2002 - January 2004
Skills
Solution Selling, Cross-functional Team..., Territory, Salesforce.com, Consultative Selling, Product Marketing, Collaborative Working, Listening Skills, Sales Operations, New Business Development, Pre-sales, SaaS, Negotiation, Business Development, Collaborative..., Cloud Computing, Strategic Partnerships, Channel Partners, Channel Sales, Channel, Sales, Enterprise Software, Data Center, Lead Generation, Direct Sales, Key Account Management, CRM, Sales Management, B2B, Go-to-market Strategy, Account Management, Product Management, Multi-channel Marketing, Storage, Disaster Recovery, Managed Services, Competitive Analysis, Complex Sales, Storage Area Networks, Sales Enablement, Sales Presentations, Virtualization, Marketing, Unified Communications, Professional Services, Partner Management, Business Alliances, Demand Generation, Management, Selling
Education
Austin Community College 1990 — 1992
General Studies
Tascosa High School 1987 — 1989
General Studies
IPsoft November 2013 - Present
Dell May 2011 - November 2013
Alentus Corporation April 2008 - January 2009
Hostway Corporation August 2007 - April 2008
Skills
Linux, Dell PowerEdge Servers, Linux System..., Red Hat Linux, Cisco IOS, Dell OpenManage, Apache, Cisco Routers, vmware certified..., Cisco Certified Network...
Education
Austin Community College 2006 — 2008
Associate of Science (A.S.), Network and System Administration/Administrator
TU Darmstadt 2003 — 2004
BS. Information Technology (No Graduated), Information Technology
Ziehenschule Frankfurt, Germany 2000 — 2003
High School Diploma, Sciences
Dell AppAssure Support May 2012 - Present
Dell September 2011 - Present
The Children's Courtyard April 2009 - September 2011
Balcones Country Club October 2007 - April 2009
Skills
Administration support, Attention to details, Creating Ideas, Customer service, Delegating tasks, Teamwork, System Administration, Data Entry, Outlook, Time Management, Microsoft Excel, Delegation, Microsoft Office, Office Administration, Customer Service, PowerPoint, Microsoft Word, Troubleshooting, Access, Customer Satisfaction, Software Documentation, Office Management, Windows, Process Scheduler, Administrative..., Call Centers, Team Building
Education
Austin Community College 2005 — 2011
Associate's degree, Child Development
Dell June 2010 - Present
Dell January 2011 - June 2013
Dell January 2010 - January 2011
Skills
Customer Resolutions, Sales, Leadership, Team Leadership, Public Speaking, Employee Training, Peer Mentoring, Coaching & Mentoring, Management, Therapeutic Massage, Deep Tissue Massage, Administrative...
Education
Austin Community College 2014 — 2015
Currently Enrolled, Business Administration and Management, General
Georgetown High School 1994 — 1998
Graduate, General
Dell June 2011 - Present
Mac N Cheese Media October 2010 - Present
SXSW January 2007 - Present
Statesman.com January 2011 - May 2011
US Census Bureau April 2010 - July 2010
Word of Mouth Catering, Bess Bistro on Pecan, Mars June 2005 - June 2008
Austin Lindy Exchange March 2003 - September 2003
Skills
Training, Leadership, Spanish, Microsoft Excel, Social Networking, Social Media, Technical Writing, Social Media Marketing, Facebook, Blogging, Event Planning, Event Management, Marketing, Editing, Adobe Creative Suite, Project Management, Public Relations, Strategy, New Media, Photography
Education
Texas State University 2009 — 2011
Bachelor of Arts, Political Science, Mass Communications
Austin Community College 2007 — 2009
Government studies
Culinary Academy of Austin 2003 — 2005
Hospitality managment and business, culinary techniques
IHOP August 2013 - January 2015
Rudino's Pizza and Grinders August 2010 - October 2012
United Retail Service, LLC ( now United Sales Force ) August 2008 - October 2009
Priebe Security Services, Inc. December 2007 - July 2008
Lowe's Home Improvement August 2005 - November 2007
Samsung May 2005 - June 2005
Dell March 2005 - May 2005
Albertsons April 2004 - March 2005
Speedy Stop February 2003 - April 2004
ExxonMobil October 2000 - January 2003
Skills
Customer Service, Cashiering, Hospitality, Hosting, Security, Environmental Policy, Typing, Microsoft Word, Climate Change, Open Office, Environmental Science, History, Dishwashing, Data Entry, Telephone Skills, Cash Register, Cash Handling Experience, Phone Etiquette, Always Punctual, Inventory, Friendly Personality, Time Management, Dependable Team Player, Clerical Skills, First Aid, Internet Explorer, Multi-line Phone, Fast-paced, Solid computer skills, Close Attention to..., Filing, Learning Quickly, Report Writing, Geography, People-oriented, Retail Sales
Education
Austin Community College 2010 — 2014
Associate's Degree, Environmental Science
McNeil High School 1993 — 1995
High School Diploma
Del Mar College
Associate's Degree, Environmental Science
Texas Health and Human Services Commission July 2015 - Present
Sprouts Farmers Market February 2015 - Present
JP Image Inc. and JP Image Photography March 2012 - Present
Dell May 2014 - December 2014
Taco Bell August 2013 - June 2014
Kash Smoke Shop October 2011 - July 2013
Delaware North December 2010 - November 2011
Skills
Customer Service, Sales, Customer Satisfaction, Payroll, Microsoft Word, Microsoft Excel, Microsoft Office, Leadership, Training, Marketing, Budgets, Event Management, Inventory Management, Photography, Public Relations, Public Speaking, Sales Management, Strategic Planning, Team Building, Team Leadership, Time Management
Education
ICDC College 2015 — 2017
Associate's degree, Business Management and Accounting
Austin Community College 2013 — 2017
Associate's degree, Project Management
ITT Technical Institute-Austin 2011 — 2012
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
McCallum High School 2004 — 2009
Diploma, High School/Secondary Diplomas and Certificates
Austin Community College August 2014 - December 2014
TransCore February 2007 - April 2013
Adelante E&P LLC December 2005 - January 2007
Dell October 1998 - December 2005
Skills
Customer Service, WCF\WPF Interpretation, System Deployment, Wireless Networking, Test Cases, Scrum, Visio, Manual Testing, Technical Writing, Call Centers, Team Management, Software Deployment, Business Travel, Computer Troubleshooting, Project Management, Quality Assurance, Basic Windows..., Networking, Microsoft Office, SharePoint, Microsoft Excel, Microsoft Word, Technical Support, PowerPoint, Windows, Data Analysis, Software Installation, Hardware, Software Documentation, FTP, Testing, Windows 7
Education
Austin Community College 2014 — 2015
Collin County Community College 1994 — 1995
N/A
NuSurface August 2010 - Present
Self January 2005 - Present
Dell August 2000 - August 2004
Dell Inc January 2002 - January 2004
TK Systems January 2001 - January 2002
DUSTIN L. CRUMBLISSPage 2 Benkel Ltd January 1998 - January 2001
Venkel Ltd. September 1998 - August 2000
Skills
Technical Support, Troubleshooting, Computer Hardware, Active Directory, Windows 7, Windows XP, Servers, Windows Server, Call Centers, VMware, Help Desk Support, Hardware, Software Installation, Microsoft Exchange, Disaster Recovery, Networking, Network Administration, System Administration, Laptops, Operating Systems
Education
University of Phoenix Online 2007 — 2009
A.A, Business Management
University of Phoenix 2006 — 2008
Associate's degree, Business Administration and Management, General
Austin Community College 1999 — 2001
General Studies
University of Houston-Victoria 1996 — 1998
Computer and Information Sciences and Support Services
Gila Corporation March 2009 - Present
Dell May 2008 - March 2009
Personal Store Hospitality March 2008 - May 2008
Macrimex C.C. Mall the Sol January 2007 - December 2007
Skills
Call Centers, Customer Service, Credit Cards, Customer Satisfaction, Customer Experience, Outlook, Process Improvement, Microsoft Excel, Banking, Teamwork, Microsoft Office, Business Analysis, Training, Credit, Access, Telephone Skills, Data Entry, Microsoft Word, Troubleshooting, Time Management
Education
Austin Community College 2009 — 2015
Bachelor's degree, Computer Software Engineering
Education Center Palestra 2001 — 2008
Education Center Palestra, High School – Diploma
Dell September 2011 - Present
ABUA February 2007 - Present
World Wide Technology July 2009 - September 2011
World Wide Technology July 2009 - September 2011
Trifusion L.P March 2005 - July 2009
MCI World com October 2003 - January 2005
Skills
Data Center, Cisco Technologies, Cloud Computing, Salesforce.com, Networking, Virtualization, Solution Selling, VMware, Storage, Security, Disaster Recovery, Security+, CompTIA Network+..., CompTIA A+ Certification, Rack Integration, Software Verification, Enterprise Software, Integration, Management
Education
St Edwards University 2010 — 2014
Bachelors of Art: Computer Management Systems, Computer Programming & Networking
Texas State University 2009 — 2010
Of Bachelors, Computer Information Systems
Cybertex Technical Institute 2005 — 2006
Certifications, Computer and Information Sciences, General
Austin Community College
Dell February 2015 - Present
Dell October 2011 - Present
Austin Community College March 2009 - December 2011
Lithium Networks January 2009 - July 2009
Harte-Hanks, Inc. June 2007 - November 2007
Skills
Windows Server, Hyper-V, DNS, Microsoft Cluster, Active Directory, Microsoft Exchange, Network Administration, Technical Support, Dell PowerEdge Servers, Troubleshooting, Networking, Customer Service, Dell OpenManage, Virtualization, Audio Engineering, Small Business Server, System Administration
Education
Austin Community College 2011 — 2012
Dell December 2001 - Present
Focus Interconnect September 2000 - September 2001
Vigor Corp. January 1992 - June 2000
Gulf Oil May 1990 - December 1991
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Social Media, Technical Support
Education
Austin Community College 1998 — 2000
Associate's degree, Computer and Information Sciences and Support Services, 3.9
University of Tulsa 1987 — 1989
Master of Engineering (MEng), Petroleum Engineering, 3.8
The University of Texas at Austin 1983 — 1986
Bachelor of Science (B.Sc.), Petroleum Engineering, 3.13
Northwestern State University 1981 — 1983
Associate's degree, Chemical Technology/Technician, 3.80
USAFR February 2009 - Present
Dell December 1999 - July 2001
National Instruments December 1997 - December 1999
Skills
Military, Air Force, DoD, Military Experience, Security Clearance, Command, Military Training, Military Operations, Operational Planning, Navy, National Security, Military Logistics, Top Secret, Weapons, Force Protection, Defense, Intelligence Analysis, Information Assurance, Army, Intelligence, UAV, Exercises
Education
Austin Community College
Dell October 2013 - Present
HEB May 2007 - March 2014
Skills
mathematical logic, variations of geometric..., the study of groups and..., theory of..., sampling and..., research and analysis, strong algebraic..., Calculus, Sales, Applied Mathematics, Mathematical Logic, Program Management
Education
The University of Texas at San Antonio 2009 — 2013
Bachelor of Science (B.S.), Mathematics
Austin Community College 2008 — 2009
HD Supply October 2012 - Present
Texas State Guard December 2008 - Present
HD Supply June 2008 - October 2012
Dell 2005 - 2008
La Petite Academy September 1997 - January 2004
Skills
Customer Service, Team Building, Leadership, Training, Team Leadership, Microsoft Office, Microsoft Excel, Leadership Development, Supervisory Skills, Government, Process Improvement, Policy, Program Management, Security, Military, PowerPoint, Emergency Management
Education
Concordia University-Austin
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Austin Community College
Associates of Arts, History
Epicor Software April 2012 - Present
Augmentix Corporation May 2011 - April 2012
Augmentix Corporation 2011 - 2011
Dell April 2002 - January 2010
Gateway January 1990 - November 2001
Skills
Program Management, Product Development, Test Planning, System Testing, Usability Testing, Management, Testing
Education
Austin Community College 2010 — 2014
Radiology
Cleveland Institute of Electronics 1996 — 1998
Freelance January 2010 - Present
Dell May 1988 - November 2010
Skills
Digital Photography, American Sign Language, Photography, Portrait Photography, Social Networking, Photoshop, Training, Lightroom, Adobe Creative Suite, Customer Service, Dreamweaver, Event Photography, Graphic Design, Management, Project Management, Team Building, High Dynamic Range..., Travel Photography, Landscape Photography
Education
Austin Community College 2010 — 2014
Certification, Web Design and Photography
Rochester Institute of Technology 1982 — 1988
Bachelor of Science, BioMedical Photography
NTID 1982 — 1983
Photography
Texas School for the Deaf 1978 — 1982
HS
Dell May 2015 - Present
Dell April 1998 - Present
Frost Bank August 1995 - February 1998
Public Employees Credit Union November 1993 - August 1995
Skills
Projects, Negotiation, Visio, Cross-functional Team..., Management, Training, Program Management, Project Management, Agile Methodologies, Networking, Vendor Management, Leadership, Human Resources, Product Development, Six Sigma, Business Process..., Budgets, Process Improvement
Education
Austin Community College
Business
Dell October 2014 - Present
Dell September 2013 - Present
Dell October 2009 - Present
Dell January 2009 - October 2009
Dell January 2008 - January 2009
TEKsystems March 2007 - December 2007
ICT Consultants February 2004 - February 2007
ICT Consultants January 1999 - January 2004
University of Texas at Austin January 1994 - December 1998
Skills
Project Management, Product Development, Product Management, SDLC, Business Analysis, Operations Management, Software Development, Manufacturing, Strategic Planning, Process Improvement, Change Management, Requirements Analysis, Vendor Management, Team Building, Oracle Agile, Integration, Outsourcing, Contract Negotiation, Business Strategy, Risk Management, Cloud Computing, Storage, Servers, Quality Assurance, Management, Team Management, Enterprise Software, Analysis, Troubleshooting, Cross-functional Team..., E-commerce, Business Process..., Supply Chain Management, PMP, Software Project..., Requirements Gathering
Education
Austin Community College 2006 — 2007
PMP, Project Management
The University of Texas at Austin 1994 — 1998
Bachelor of Science (B.S.), Computer Science
Dihedral Technologies and Services LLC May 2012 - Present
Lima Bean Technology & Services 2012 - 2013
Dell August 2008 - May 2012
Six Seraphim Design Group Inc. June 2007 - April 2010
Service Direct Solutions 2007 - 2009
Bluecurrent March 2006 - December 2006
Eagle Global Logistics May 2001 - March 2006
Skills
Inventory Management, Inventory Control, Inventory Analysis, Warehouse Management, Warehousing, Process Management, Process Improvement, Process Control, Logistics, Logistics Management, Microsoft Office, Forklift Operator, Forklift Trainer, Computer Maintenance, Computer Hardware..., Automotive Repair, Automotive Electronics, Electronics, Soldering, Service Delivery, Customer Service, Managed Services, Project Management, Change Management, Operations Management, Vendor Management
Education
Austin Community College
Alchemy Systems April 2013 - Present
Dell May 2011 - May 2012
Dell August 2009 - May 2011
Dell January 2008 - August 2009
Dell May 2007 - January 2008
Skills
Solution Implementation, Data Analysis, Windows, Outlook, Microsoft Excel, PowerPoint, SharePoint, Visio, Social Media, Communication Skills, Creativity/Decisiveness, Handles Ambiguity With..., ERP Software, CRM, Lean Thinking, Six Sigma, Ethical Decision Making, Dependable Team Player, Flexibility, Proactive self-starter, Adapt Quickly to Change, Requirements Gathering, Requirements Analysis, Requirements Management, Client Presentation, Organization &..., Consulting
Education
Austin Community College 2008 — 2011
Associate's Degree, Government
Dell July 2013 - January 2015
Enable June 2012 - January 2013
Coldwell Banker United March 2008 - January 2012
ADTRAN 2006 - 2008
Skills
Leadership, Customer Service, Microsoft Office, Management, Sales, Training, Account Management, Microsoft Word, Marketing, Microsoft Excel, PowerPoint, Sales Process, Budgets, CRM, Call Centers
Education
Austin Community College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Austin Community College
Business Administration and Management, General
OpenSky August 2014 - Present
11 Main, Inc. August 2014 - July 2015
Redglue Inc. May 2008 - August 2014
The Settlement Home for Children September 2006 - January 2009
Dell August 2005 - January 2006
Skills
JavaScript, Java, MySQL, C++, PHP, Visual Studio, Drupal, Calculus, Microsoft Visual Studio..., Node.js, SQL, Linux, Perl, Databases, Unix, Web Services, Software Development, Security, CSS, Scrum, Microsoft Office, XML, Microsoft SQL Server, Agile Methodologies, C#, HTML5, Management
Education
Texas State University-San Marcos 2008 — 2011
Bachelor of Science (B.S.), Computer Science
Austin Community College 2006 — 2008
Sonic Drive-In September 2015 - Present
Dell April 2011 - September 2015
Dell January 2007 - April 2011
Dell, Inc. August 2006 - January 2007
Dell, Inc. May 2004 - August 2006
Dell, Inc. May 2000 - May 2004
Dell June 1997 - May 2000
Skills
Program Management, Management, Customer Insight, Customer Oriented, Voice of the Customer..., Customer Experience..., Business Process Design, Process Improvement..., Quality Management, Service Planning, Service Engineering, Voice of the Customer, Net Promoter Score, Servers, Virtualization, Storage, Customer Experience, Enterprise Software, Product Lifecycle..., Storage Area Networks, Team Management, Product Management, Product Launch, Hardware, Cloud Computing, Strategic Planning, Sales Enablement, Cross-functional Team..., Business Process..., PMP, Strategy, Analysis, NAS, Professional Services, Business Alliances, Storage Virtualization, Enterprise Storage, Data Center, Product Development, Disaster Recovery, Server Architecture, VMware, Cluster, ITIL, Process Improvement, Vendor Management, Leadership, Project Management, Competitive Analysis
Education
Concordia University Texas 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2000 — 2004
Bachelor of Science, Business Administration
Austin Community College 1998 — 2000
Associates Degree, Business Administration
Texas A&M University-Corpus Christi 1995 — 1997
Work Towards Bachelor of Science in Computer Science
Dell March 2010 - Present
White Glove Technologies January 2008 - February 2010
Applied Materials 2006 - 2007
Unisys 1999 - 2005
Skills
Servers, Virtualization, VMware, Active Directory, DNS, Technical Support, Windows Server, Microsoft Exchange, SAN, Microsoft Certified..., Data Center, Disaster Recovery, VMware ESX, Citrix, Troubleshooting, vSphere, Cross-team Collaboration
Education
Austin Community College 2013 — 2016
Astrophysics
Insight October 2014 - Present
Office Depot November 2011 - October 2014
Corvalent August 2010 - November 2011
Invenio Marketing Solutions April 2010 - July 2010
Dell April 2006 - November 2009
Hilton Hotels Worldwide April 2004 - April 2006
Apple November 2003 - April 2004
Skills
New Business Development, Sales, Cold Calling, Management, Solution Selling, Salesforce.com, Account Management, Direct Sales, Sales Process, B2B, Lead Generation, Customer Service, Customer Satisfaction, Telecommunications, Customer Retention, Microsoft Office, Cloud Computing, Coaching, Sales Management, Business Development, Call Centers, Customer Experience, Retail, Enterprise Software, Channel Partners, Selling, Networking, Marketing, Team Building, Channel Sales
Education
Austin Community College 1995 — 1997
Business
Westlake High School 1991 — 1995
Accruent May 2013 - Present
Pure Geometry LLC 2009 - May 2013
Texas Department of Transportation February 2010 - July 2011
Austin Community College September 2009 - May 2010
BAE Systems June 2009 - February 2010
Lotus Development May 1999 - June 2001
Dell June 1998 - May 1999
Skills
PL/SQL, Microsoft Office, Siterra, Unix, Machining, Pro Engineer, AutoCAD, SQL, Solidworks, CAD, Mechanical Drawings, CNC programing, CNC Machine, Welder, GD&T, Mastercam, Alibre Design, Inventor, G-Code, SprutCAM, AutoLISP, Visual Basic, HTML, Customer Retention, FAMIS, Automotive Repair, PTC Creo, SolidWorks, Salesforce.com, Project Management, Geometric Dimensioning...
Education
Austin Community College 2007 — 2009
Associate of Science (A.S.), Architecural And Engineering Computer Aided Design, 3.8
Rensselaer Polytechnic Institute 1993 — 1995
Dell October 2014 - December 2014
CarMax June 2013 - June 2014
Texas Department of Criminal Justice - Office of the Inspector General June 2008 - August 2008
US Navy June 2003 - June 2007
Skills
Defense Industries, Computer Information..., Inactive Security..., Military, Microsoft Excel, PowerPoint, Research, Microsoft Word, DoD, Military Operations, Accounting, business management, Finance, Social Statistics, Management, Analysis, Sales
Education
Texas State University 2008 — 2013
Bachelor of Science, Social Sciences
Texas State University-San Marcos 2008 — 2013
Bachelor of Science (BS), Applied Sociology
Austin Community College 2007 — 2013
G.Brown LLC November 2014 - Present
Valet Waste September 2010 - November 2013
Silver & Associates TABC Contractor January 2013 - May 2013
Apex Seton Dell October 2012 - January 2013
Dell April 2012 - August 2012
Time Warner Cable August 2011 - December 2011
New Horizons Computer Learning Center May 2010 - November 2011
Fed Ex Ground September 2010 - September 2011
Outer Net July 2011 - August 2011
UPS Freight July 2007 - October 2008
Skills
A+ Certified, Network+, Class A CDL T& X, TWIC Card, MCTS Windows 7..., MCTS Active Directory..., MCTS 2008 Network..., Security+, Microsoft Certified..., CDL Class A, Configuration Management, Computer Hardware, Windows 7, Microsoft Certified..., Active Directory, Configurations, Troubleshooting, Technical Support, Servers, Software Installation, XP, Routers, Windows Server, Networking, Network Administration, Network Security, Cisco Technologies, Testing, Microsoft Exchange, Information Technology, Hardware, Management, Virtualization, TCP/IP, DNS, System Administration, System Deployment, Operating Systems, VMware, DHCP, Printers, SAN, Citrix, Security, Windows, Training, Wireless Networking, Help Desk Support, Disaster Recovery, Laptops
Education
NEW HORIZONS OF 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
MCITP, Information Technology
New Horizons 2010 — 2011
Certifications, I.T.
Medical SonographyVirginia College 2009 — 2010
Virginia College 2009 — 2010
Austin Community College
Certificate, Real Estate
Schlumberger January 2009 - February 2015
Schlumberger February 2007 - October 2008
Dell 2000 - 2006
Skills
Logistics, Customs Regulations, Supply Chain Management, Supply Chain, Shipping, 3PL, Procurement, Manufacturing, Transportation, Export, Operations Management, Petroleum, Offshore Drilling, Logistics Management, Engineering, Six Sigma, Lean Manufacturing, Process Improvement, Accounting, Accounts Payable, Accounts Receivable
Education
Austin Community College 2001 — 2003
Consulting 2014 - 2015
Cooper Consulting 2013 - 2013
Dell Computers 2011 - 2012
Syntax Constructs 2006 - 2007
Dell 2004 - 2006
IBM January 2001 - December 2003
Skills
Quality Assurance, Networking, SQL*Plus, Functional Testing, Manual Testing, Test Automation, Linux, Windows, Windows Server, Virtualization, VirtualBox, Manual Test Execution, VMware, Mercury QuickTest Pro, SQL, DBVisualizer, LoadRunner, Oracle, CentOS, Test Case Generation, Operating Systems, TCP/IP, Servers, Red Hat Enterprise Linux
Education
The University of Texas at Austin
Bachelor's Degree, BBA: Marketing
The University of Texas at Austin
Elements of Computers and Progamming 1&2
Austin Community College
Elements of Software Design
Austin Community College
Fundamentals of Information Security Networking Technologies
Dell April 2014 - Present
Dell May 2012 - April 2014
Dell September 2010 - April 2014
Dell August 2009 - August 2010
Dell September 2007 - July 2009
Cartridge World June 2003 - September 2007
Skills
Sales, Sales Management, Salesforce.com, Direct Sales, Account Management, Channel, Sales Process, Channel Partners, Cloud Computing, Solution Selling, Enterprise Software, Management, Sales Operations, Selling, Product Marketing, CRM, B2B, Lead Generation
Education
Austin Community College 2000 — 2004
Associate of Applied Science, Visual Communications; computer graphics
Dell April 2014 - Present
Dell March 2011 - April 2014
Colossal Consulting July 2010 - March 2011
US Navy July 1998 - July 2002
Skills
Storage Area Networks, Clariion, Storage, Brocade, SAN, NAS, iSCSI, Enterprise Storage, Storage Virtualization, VMware, EMC Storage, Storage Architecture, Virtualization, Fibre Channel, PowerConnect, EqualLogic, Dell PowerVault, Dell Computers, Windows Server, Servers, Troubleshooting, System Deployment, Operating Systems, Dell PowerEdge Servers, Microsoft Exchange, VMware ESX, vSphere, Hardware, Hyper-V, Backup Solutions, AIX, NetApp, Citrix, RAID, Server Architecture, VDI, Red Hat Linux, Software Installation, VMware Infrastructure, Disaster Recovery, Backup Exec, Storage Solutions, DNS, High Availability, Data Center, Solaris, HP, Storage Management, Cisco Technologies, Networking
Education
Austin Community College 2008 — 2010
No Degree, Computer and Information Sciences and Support Services
Middle Tennessee State University 2005 — 2008
No Degree, History
Dell April 2014 - Present
PREMIUM LIMOUSINE January 2008 - April 2014
MENARA PREFA May 2011 - August 2011
ConocoPhillips January 2006 - January 2007
Skills
Finacial, Accounting, Management, Driving Performance, Sales, Bloomberg Data License, SAP, GAAP Standards, Red Cross, Process Scheduler, Performance Management, Employee Relations, Human Resources, Leadership, Training
Education
Texas State University-San Marcos 2010 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
Austin Community College 2007 — 2009
Associate's degree, Business Administration and Management, General
CenturyLink January 2015 - Present
Dell January 2013 - January 2015
Dell January 2013 - January 2015
Dell May 2011 - January 2015
Austin Gun Liquidators August 2008 - January 2013
Dell May 2010 - May 2011
Dell 2009 - 2010
Dell June 2007 - May 2009
Skills
Solution Selling, Business Development, Virtualization, Disaster Recovery, Data Center, VMware, Cloud Computing, Storage, Dell PowerEdge Servers, Storage Area Networks, Servers, Storage Solutions, Salesforce.com, Sales Operations, Storage Virtualization, Enterprise Storage, SaaS, Sales, Enterprise Software, NAS, Networking, Cisco Technologies, SAN
Education
Austin Community College 2002 — 2005
Economics, Business, Law Enforcement
The University of Texas at Austin 2000 — 2002
English, History, Physics
Dell June 2012 - Present
Dell Inc. June 2008 - June 2012
Dell Inc, July 2005 - July 2008
Dell Inc. May 2002 - July 2005
Dell October 2000 - May 2002
IBM 1999 - 2000
IBM 1997 - 1999
Skills
Demand Planning, Product Management, Forecasting, Manufacturing, Supply Chain Management, Supply Chain, Process Improvement, Pricing, Product Development, Inventory Control, Cross-functional Team..., Sales, Vendor Management, Project Planning, Sales Operations, Management, Marketing, Program Management, Business Process..., Product Marketing, Strategy, Business Strategy, Training, Six Sigma, Project Management, Business Development, Competitive Analysis, Leadership, Business Analysis, Team Leadership, Account Management, New Business Development, Operations Management, P&L Management, Analytics, Strategic Planning, Strategic Partnerships, Start-ups, Go-to-market Strategy, Solution Selling, Business Intelligence, Analysis, Contract Negotiation, CRM, Sales Management, Change Management, Business Planning, Marketing Strategy, Enterprise Software, Salesforce.com
Education
The University of Texas at Austin - Red McCombs School of Business 1991 — 1993
MPA, Accounting, 3.75 / 4.0
The University of Texas at Austin 1987 — 1988
BBA, Finance, 3.2 / 4.0
Austin Community College 1985 — 1986
Associates Degree, Business, 4.0 / 4.0
Dell July 2013 - Present
The University of Texas at Austin May 2008 - June 2013
Brushy Creek M.U.D. June 2007 - July 2012
YMCA November 2003 - May 2007
Skills
Bookkeeping, Accounting, QuickBooks, Tax Returns, Accounts Payable, Account Reconciliation, Accounts Receivable, Financial Reporting, Tax Preparation, Payroll, Budgets, Financial Statements, General Ledger, Customer Service, Invoicing, GAAP, Event Management, Public Speaking
Education
Austin Community College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Bossier Parish Community College 1998 — 1999
STI International August 2015 - Present
Oxford Instruments September 2014 - August 2015
Dell July 1998 - January 2014
United States Marine Corps August 1993 - August 1997
Skills
Process Improvement, Cross-functional Team..., Six Sigma, Management, Program Management, Team Leadership, Leadership, Manufacturing, Troubleshooting, Training
Education
Austin Community College
Bachelor of Business Administration (B.B.A.), Business Administration
Dell February 1996 - Present
Skills
Facilities Management
Education
Austin Community College 1979 — 1982
General Studies, Electronic and HVAC
National Oilwell Varco November 2010 - Present
Dell 1997 - 2009
Texas Instruments June 1991 - March 1997
Texas Instruments August 1976 - May 1991
Skills
Process Improvement, Logistics, Cross-functional Team..., Project Management, Export Controls, ITAR, Trade Compliance, Analysis, Export, Management, Import, International Trade, Supply Chain, International Business, Supply Chain..., Purchasing, Procurement, Training, Supply Chain Management, Security, Continuous Improvement, Operations Management
Education
Austin Community College 1980 — 1983
AAS, Criminal Justice
National American University
General Motors July 2014 - Present
Bank of America February 2011 - July 2014
Dell October 2010 - February 2011
GlassHouse Technologies September 2008 - April 2010
Dell Computer Corporation April 2004 - September 2008
Caribbean Food Implements October 2005 - September 2006
Organizational IT Solutions November 2002 - April 2004
Skills
SAN, Antivirus, Fibre Channel, ITIL, Infrastructure, VMware ESX, Operating Systems, Windows Server, Software Installation, RAID, VMware, DNS, Storage Area Networks, Cluster, Brocade, Active Directory, Access, Cisco Routers, Cloud Computing, Data Center, Disaster Recovery, Firewalls, Hardware, Information Technology, Management, Microsoft Technologies, NAS, NFS, Networking, Project Management, Replication, Servers, Solaris, Storage, Switches, System Deployment, TCP/IP, Technical Support, Troubleshooting, Unix, VPN, Virtualization, iSCSI, Enterprise Software, Network Administration, XP
Education
Austin Community College 2004 — 2006
Technician Austin Community College
Associate Degree, Computer Electronic
Antilles Military Academy
Kemper Military College
Park University
Bachelor of Science, Computer Science
Dell April 2013 - Present
Dell April 2013 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Austin Community College 2011 — 2013
Associate’s Degree, Criminal Justice and Corrections, 3.2
Dell April 2013 - April 2015
Asociacion Venezolana de Austin April 2013 - April 2015
Dell March 2013 - April 2014
BBVA COMPASS June 2010 - October 2012
BBVA Compass June 2010 - November 2011
Anytime Fitness Manor TX 2009 - 2011
Bank of America 2008 - 2009
Grande Communications Networks LLC 2006 - 2009
Dell 2005 - 2006
Transportation Medina-Molina September 2001 - December 2004
Skills
Team Building, International..., Management, Credit, Banking, Sales, Sales Management, Mortgage Lending, Customer Service, Financial Analysis, New Business Development, Coaching, Multiple Project..., Critical Thinking, Inventory Management, Strategic Planning, Negotiation, Public Speaking, Problem Solving, Project Management, Business Acquisition, Market Research, Logistics Management, Social Networking, Teller Operations, Direct Sales, Account Management, Process Improvement, Internal Audit, Strategic Partnerships, Strategy, Leadership, Cross-functional Team..., Cold Calling, Selling, Team Leadership, Marketing Strategy, Training, Solution Selling, Marketing, Business Development, SaaS, PaaS, Software Solution Sales, Cloud Computing, Salesforce.com, Data Center, Network Security, Storage, VoIP
Education
Austin Community College 2008 — 2009
Associates Degree, Business Administration
University of Phoenix
Project Managment and Business Administration, Business Administration, 3.7
Dell October 2014 - Present
Dell November 2011 - October 2014
Dell January 2009 - November 2011
Dell January 2007 - December 2008
Dell May 2006 - January 2007
Dell November 2005 - May 2006
Skills
SSRS, SQL database design, Database Development, SSIS, SSAS 2008, Microsoft SQL Server, C#, Integration, SQL, Databases, Pre-sales, Business Intelligence, Strategy, Business Analysis, Disaster Recovery, Windows Server, Cross-functional Team..., Project Management, Program Management, Business Process..., Product Management
Education
Austin Community College 2007 — 2012
Dell February 2011 - Present
Education
Austin Community College 1981 — 2008
Dell 2005 - February 2012
MessageOne January 2005 - April 2008
IOCOM 2001 - 2004
Keynet Online 1997 - 2000
Skills
Email Archiving, SMTP, SaaS, Cloud Computing, Enterprise Software, DNS management, Exchange 2003/2007/2010, BES 4.x/5.x, Red Hat Linux, Microsoft Server..., ITIL© v3 certified, Solution Architecture, Technical Documentation, Microsoft Exchange, Windows Server, Active Directory, ITIL, Microsoft Technologies, VMware ESX, Blackberry Enterprise..., Disaster Recovery, IT Operations, Servers, Integration, Virtualization, Apache, High Availability, Technical Support, Management, DNS, System Deployment
Education
Austin Community College
Kankakee Community College
Kankakee Eastridge High School
ERCOT March 2008 - February 2010
Dell July 2006 - March 2008
Education
Temple College 2009 — 2013
Computer Science, M.I.S.
Austin Community College 2007 — 2007
Rebecca Creek Baptist Church January 2007 - Present
The Scooter Store March 2007 - August 2010
USAA January 2007 - March 2007
Dell, Inc November 2004 - August 2005
Dell September 2003 - November 2004
Dell April 2002 - September 2003
Dell August 2000 - April 2002
Dell January 1997 - August 2000
Dell October 1991 - June 1997
Digitron Systems May 1989 - October 1991
Skills
Six Sigma, Product Management, Workforce Management, Customer Experience, SharePoint, Business Intelligence, Team Leadership, Business Analysis, Change Management, Visio, Business Objects, Segmentation, Forecasting, Requirements Analysis, Quality Assurance, Project Management, Technical Writing, Business Process..., Strategy, Troubleshooting, Team Building, Training, Software Documentation, Customer Service, Access, Project Planning, Leadership, Coaching, Data Analysis, Analysis, Product Development, Business Strategy, Management, Budgets, Strategic Planning, Windows
Education
Texas State University-San Marcos 1994 — 1998
Bachelor's degree, Geography
Austin Community College 1992 — 1994
Associates, Physical Science
Mommy's Angels Postpartum Care Services LLC July 2010 - Present
Northwest Surgery Center March 2009 - September 2014
North Austin Medical Center June 2005 - January 2014
Dell January 2000 - August 2001
Dell January 1997 - January 2000
Skills
Post Anesthesia Care, Lactation, Board Certified, Healthcare, Nursing, Hospitals, BLS, Patient Safety, Patient Education, Leadership
Education
Austin Community College 2003 — 2005
AA, Registered Nurse
St. Edward's University 1994 — 1996
BA, Accounting
Texas Department of Transportation March 2015 - Present
Draker December 2013 - October 2014
BRiGGO July 2013 - October 2013
Electronic Arts October 2011 - March 2013
Applied Materials April 2011 - August 2011
Dell September 2003 - February 2011
Dell December 1998 - September 2003
Applied Materials (TRC Staffing) September 1997 - November 1998
Skills
Supply Chain Management, Purchasing, Supply Chain, Cross-functional Team..., MRP, Manufacturing, Global Sourcing, Sourcing, Project Planning, Contract Negotiation, Materials Management, Vendor Management, Procurement, Negotiation, Logistics, Supply Management, Strategic Sourcing, Change Management, Process Improvement, Forecasting, SAP, Continuous Improvement, Inventory Management, Project Management, Product Development, Supply Chain..., Pricing, Outsourcing, Management, Demand Planning, Lean Manufacturing, Business Process..., Operations Management, Production Planning, ERP, Budgets
Education
Austin Community College 1997 — 2001
Business Administration
COURSERA.ORG
Continuing Education
Axcient May 2014 - Present
Dell November 2013 - May 2014
Dell May 2012 - October 2013
Dell May 2010 - April 2012
Dell February 2008 - April 2010
Dell February 2004 - January 2008
Broadwing Communications 1998 - 2003
SBC 1997 - 1998
CableMaxx 1994 - 1995
Skills
Budgeting, Storage, Solution Selling, Account Management, Consultative Selling, Selling, Enterprise Software, Channel, Sales, Management, Direct Sales, Sales Management, Salesforce.com, Business Development, SaaS, Cloud Computing, Channel Partners, Sales Process, Negotiation, Managed Services, Sales Operations, Networking, Virtualization, Team Leadership, Software Industry, Key Account Management, CRM, Lead Generation, Major Accounts
Education
Austin Community College 1996 — 1998
Visual Communications
Dell September 2014 - Present
Dell Inc April 2012 - September 2014
Dell November 2009 - April 2013
Dell Computers Inc. January 2004 - January 2007
Dell Computers Inc. January 2003 - January 2004
Skills
Solution Selling, Sales Operations, Salesforce.com, Channel, Storage, Account Management, Cloud Computing, Storage Solutions, Direct Sales, Sales Process, Storage Virtualization, Pre-sales, Channel Partners, SaaS, Virtualization, Data Center, Cross-functional Team..., Supply Chain Management, Sales, Business Alliances
Education
Southwestern University 1996 — 1997
Bachelor of Science (BS), Business/Commerce, General
Austin Community College
Dell December 2011 - Present
Dell (Liaison Resources) May 2011 - December 2011
Dell Inc September 2009 - April 2011
Dell Inc December 2006 - August 2009
Community Volunteer (youth sports) August 2006 - 2009
Dell Inc July 1998 - December 2006
Williamson County January 1988 - December 1995
Skills
Marketing Communications, Advertising, Marketing, Facebook, Online Advertising, Account Management, Marketing Strategy, SEO, Google Analytics, Web Analytics, Training, Program Management, Process Improvement, Market Research, Social Media Marketing, Product Marketing, Product Management, B2B, Customer Service, Strategic Partnerships, Sales, Digital Marketing, CRM, Email Marketing, Brand Management, Lead Generation, Competitive Analysis, E-commerce, Business Process..., Integrated Marketing, Social Media, Business Development, Marketing Management, Strategy, Multi-channel Marketing, Analysis, Salesforce.com, Product Development, Demand Generation, Cross-functional Team...
Education
Texas State University-San Marcos 2011 — 2013
Austin Community College
Dell Financial Services August 2005 - Present
Dell 2003 - 2005
Skills
Testing, Test Planning, Quality Assurance, Quality Center, Manual Testing, System Testing, Regression Testing, User Acceptance Testing, Software Quality..., Test Cases, Test Management, Requirements Analysis, SDLC, Process Improvement, Integration Testing, Agile Methodologies, Defect Tracking
Education
Austin Community College 2002 — 2004
AS, Engineering
Intratek Computer Incorporated December 2014 - August 2015
KELLY SERVICES – GE WAYNE November 2013 - September 2014
InterSystems August 2012 - September 2012
CGI June 2009 - March 2012
Dell March 2007 - June 2009
Universal Software Solutions, Inc. July 2006 - March 2007
Dell January 2005 - July 2006
Spherion July 2004 - January 2005
Spherion September 2003 - June 2004
Skills
Testing, Quality Center, Business Analysis, Analysis, Test Cases, SDLC, SQL, Collections, Requirements Analysis, Program Management, Databases, Software Testing, Microsoft Office 2007, Spreadsheets, CACS (Computer Assisted..., TSYS Collections System, HP Quality Center, Business Objects, PC and Macintosh..., SQL Developer, ADA compliance, Electronic Health..., JAMA, QA Complete, Cognos, TOAD, SharePoint
Education
Concordia University-Austin 1997 — 1997
Business Administration and Management, General, 4.0
Texas State Technical College 1981 — 1983
AAS, Laser Electro-Optics
Austin Community College 1978 — 1979
Medical Sciences, 3.0
Dell February 2013 - Present
TeleTech September 2012 - February 2013
TeleTech June 2011 - October 2012
eLoyalty 2000 - December 2011
Wackenhut 1994 - 2000
Skills
Cisco ICM, SQL Server, HP Openview, CTI, IVR, Netscout, Windows Server, Contact Centers, Unified Communications, Cisco Technologies, Data Center, Cisco Routers, Cisco IOS, Microsoft SQL Server, Troubleshooting, Call Centers, Cisco Call Manager, VoIP, Telecommunications, System Deployment, Unix, Telephony, Integration
Education
Austin Community College 1997 — 1999
Computer Science
Dell March 2011 - Present
Dell Computer Company July 2009 - March 2011
Dell January 2008 - July 2009
Dell 2006 - 2008
Dell 2004 - 2006
Dell 2002 - 2004
Dell 2001 - 2002
Dell 1997 - 2001
Rent-A-Center 1990 - 1997
Skills
Disaster Recovery, Six Sigma, Integration, Servers, Training, Management, Leadership, Logistics, Data Center, Project Management, System Deployment, Software Project..., Operating Systems, Windows Server, Program Management, Storage Area Networks, Vendor Management, Global Leadership, Networking, Databases, SharePoint, Cross-functional...
Education
Sierra College 1980 — 1982
Business
Austin Community College
Business/Computer Science
Dell July 2012 - Present
Texas Department of Public Safety March 2009 - July 2012
IBM Austin May 2005 - December 2008
IBM Austin January 1999 - January 2005
Dazel Corporation January 1998 - January 1999
IBM Austin January 1997 - January 1998
Arrowsmith Technologies, Inc January 1996 - January 1997
Wayne Dresser January 1995 - January 1996
Northrop Grumman Corporation January 1988 - January 1994
Singer Link January 1985 - January 1987
Skills
Software Project..., PMP, SDLC, Program Management, Agile Methodologies, Requirements Analysis, Integration, Enterprise Architecture, Resource Management, Scrum
Education
Austin Community College 2011 — 2012
SW & HW Testing, DB Programing & Design, & Project Management
Villanova University 2009 — 2009
Cert. of Achievement, Project Management
University of Houston
B.S, Electrical Engineering Technology
The George Washington University 2002 — 2004
Masters Certificate, Project Management
Rollins College 1992 — 1994
BS, Computer Science
Rollins College 1990 — 1992
B.S, Computer Science
University of Houston 1976 — 1981
BS, Electrical Engineering Technology
Flextronics 2003 - 2015
Pobst Design Concepts 2001 - 2003
Dell 1998 - 2001
Skills
Lean Manufacturing, FMEA, Continuous Improvement, Manufacturing, Engineering, SPC, 5S, Six Sigma, Cross-functional Team..., Process Improvement, Electronics, Root Cause Analysis, Kaizen, Design for Manufacturing, Process Engineering, CAD, Project Management, Product Development
Education
Texas State University 1998 — 2002
Bachelor's Degree, Engineering Technology, 3.7
Austin Community College 1997 — 1998
Associate's Degree, Engineering Graphics, 3.9
Dell September 2007 - Present
Skills
Servers, Java, Hardware, Computer Hardware, Operating Systems, Python, Windows 7, System Administration, Virtualization, Software Documentation, MySQL, SQL, JavaScript, Troubleshooting, CSS, PHP, XML, Linux, HTML, TCP/IP
Education
Austin Community College 2013 — 2015
Music Business, Performance and Technology
Grambling State University 2000 — 2007
BS - Computer Information Systems, Information Technology
Self -Employed May 2015 - Present
Apple November 2013 - May 2015
Apple February 2012 - November 2013
Volt Technical Resources May 2011 - February 2012
IRS February 2010 - May 2011
Texas RioGrande Legal Aid January 2008 - May 2008
Dell 2000 - 2002
Skills
Customer Satisfaction, Sales, Call Center, Apple Products and..., Research, Customer Service, Spanish, Mac OS X, Technical Writing, Technical Support, Computer Hardware, Troubleshooting, Training, Windows, OS X, Call Centers, Mac OS, iWork, Mac, iPhone, iPod, Customer Experience, Hardware, Hardware Support, SAP, Solution Selling, Account Management
Education
Austin Community College
Certification, Paralegal Studies
The University of Texas at Austin
BA, Spanish Language Arts/Broadcast Journalism
Universidad de Salamanca
Diploma de Estudios Hispanicos
Jabil 2003 - 2009
Dell January 2001 - March 2003
Solectron Global Services September 1996 - January 2001
Skills
Process Improvement, Program Management, Testing, Manufacturing, Project Planning, Management, Engineering, Product Development, Analysis, Hardware, ERP, Technical Support, Strategy, Technical Writing, Strategic Planning, Budgets, Troubleshooting, Six Sigma, Computer Hardware, Operating Systems
Education
Austin Community College 2008 — 2009
International Business Management
Austin Community College 2003 — 2005
Network Administration
The University of Texas at Austin 1994 — 1996
Electrical Engineering
Dell June 2002 - Present
Sears Holdings Corporation January 2002 - June 2002
Linens N Things June 2000 - September 2001
The Children's Courtyard January 2001 - August 2001
Academy January 1999 - 2000
Education
Austin Community College 2000 — 2001
Farmers Insurance November 2007 - Present
Dell September 2005 - October 2007
Education
Austin Community College 2010 — 2013
Associate of Applied Science, Local Area Network Systems - Security Administration Specialization
Dell August 2011 - Present
Pancreatic Cancer Action Network July 2007 - May 2012
ZThree Performance Development December 2010 - July 2011
Pediatrix Medical Group 2008 - 2010
Dell 1992 - 1998
Skills
Project Management, Community Outreach, Customer Satisfaction, Volunteer Management, Event Planning, Public Relations, Customer Service, Fundraising, Public Speaking, Marketing, Research, Social Media, Event Management, Program Development, Microsoft Office, Nonprofits, Social Networking, Strategic Planning, Employee Benefits, Non-profits
Education
Austin Community College
Texas State University-San Marcos
HP Enterprise Services April 2011 - Present
URS Corporation August 2009 - April 2011
TEKsystems August 2008 - August 2009
TEKsystems June 2008 - August 2008
Dell February 2003 - January 2008
Microsoft May 2002 - November 2002
Active Power February 2000 - February 2002
Skills
Troubleshooting, Quality Assurance, Testing, Network Security, Linux, Network Administration, Hardware, Software Documentation, Automotive, Integration, Windows, System Testing, Software Installation, Security, Agile & Waterfall..., Rally, Quality Center, vSphere, vCenter Server, MySQL, Vertica, Python, Wireshark, FreeRADIUS, Microsoft IAS, Raritan, Intrusion Protection..., Security Management..., Operating Systems, Servers, Networking, Technical Support, Unix
Education
Texas State University 1995 — 2002
BBA, Computer Information Systems
Austin Community College
Dell November 2007 - Present
Dell 1999 - November 2007
Dell 1995 - 1999
Dell 1994 - 1995
Skills
Technical Support, Hardware, Software Installation, Virtualization, Data Center, VMware, Network Security, Cisco Technologies, ITIL, Firewalls, VPN, Windows Server, Servers
Education
Austin Community College
AAS, Electronics Technology
Dell October 2009 - Present
Skills
Solution Selling, Storage, Account Management, Salesforce.com, Data Center, Pre-sales, Partner Management, Go-to-market Strategy, Managed Services, Sales Enablement, Professional Services, Sales Process, Strategic Partnerships, Sales Operations, Sales, Management
Education
Austin Community College
westlake high school
Regional Elite March 2008 - Present
Indus Track January 2007 - Present
Dell January 1999 - March 2003
Education
Austin Community College
Human Anatomy & Physiology, Pharmacology, Microbiology
St. Cloud State University
BS, Computer Science
Dell June 1997 - Present
Skills
Root Cause Problem..., Problem Solving, Customer Service, Customer Support, Multi Tasking, Communication Skills, Technical Support, Customer Satisfaction
Education
Austin Community College 2003 — 2005
n/a, Business Administration and Management, General
Huston-Tillotson University 1998 — 2001
n/a, Business/Commerce, General
VirTex Assembly Services November 2007 - Present
Goodwill Industries of Central Texas May 2010 - October 2011
Dell March 1993 - August 2001
Education
Austin Community College
Industrial Electronics Technology/Technician
Home May 2015 - Present
JDI Contractor and Supply November 2013 - May 2015
Dell 2008 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Access, Data Entry, Human Resources, Administration, Typing, Customer Service, I-9 Compliance, Management, Hiring, Employee Training
Education
Austin Community College 1985 — 1995
General Studies / Social Work
Southwest Texas State University 1989 — 1990
General Studies
Cisco Junior College 1986 — 1988
General Studies
Southwest Texas State University 1984 — 1985
Accounting
Round Rock High School 1980 — 1984
High School
Dell
Skills
Microsoft Office, Microsoft Exchange, Mobile Device Management, Test Engineering, Quality Assurance, Manual Testing, Testing, Test Planning, Test Management, Test Cases, System Testing, Regression Testing, Test Driven Development, Product Development, Agile Methodologies, Agile Testing, Project Planning, Windows Server, Windows, Internet Explorer, Firefox, Python, Technical Demonstrations, Live Meeting, PCIe, Software Documentation, Software Installation, Enterprise Software, Computer Hardware, Hardware Installation, Equipment Installation, Computer Hardware..., Field Installation, Network Installation, Field Service, Document Review, Technical Documentation
Education
MTI College of Business and Technology 1996 — 1998
Associate's degree, Computer Technology/Computer Systems Technology
Austin Community College
Austin Community College May 2014 - Present
Dell October 2007 - December 2013
Dell October 2007 - October 2013
Skills
Computer Hardware..., Computer Repair, Computer Hardware...
Education
Austin Community College 2014 — 2016
Associate of Arts (A.A.) In Florida, Information Technology
Valencia College 2000 — 2004
Associate of Science (A.S.) in Florida, Information Technology
Chacon Autos July 2014 - Present
Chacon Autos July 2014 - Present
Dell June 2013 - December 2013
Skills
Organization, Strategic Planning, Creativity, Innovation, Bilingual-English/Spanis..., Observation
Education
Stony Point High School 2002 — 2004
High School Dipoma, General Studies
Austin Community College