The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
The Ritz-Carlton Hotel Company LLC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Ritz-Carlton Hotel Company LLC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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The Ritz-Carlton Hotel Company LLC Employees
Wine Cru August 2013 - Present
Food! by Marc November 2012 - Present
The Ritz-Carlton Hotel Company LLC November 2011 - November 2012
K.Furtado Wines 2002 - 2012
Skills
Wine Tasting, Wine, Food Pairing, Wineries, Winemaking, Food & Beverage, Viticulture, Food, Restaurants, Event Management, Hospitality, Customer Service, Beer, Beverage Industry, Champagne
Education
The University of Connecticut 1991 — 1995
Bachelor of Arts (B.A.), American History (United States)
Dean College 1989 — 1991
Associate of Arts (AA), Business Administration, Management and Operations
House of An May 2014 - Present
Noodle Bar, Souk, Falafill, FoodCounts LLC February 2011 - May 2014
Bluestem Restaurant 2011 - 2012
Sunset 44 2010 - 2011
Rick Moonen's RM Seafood August 2009 - August 2010
L'atelier de Joel Robuchon 2010 - 2010
Lumiere Place Casino and Hotels August 2008 - August 2009
Pinnacle Entertainment May 2008 - August 2009
The Ritz-Carlton Hotel Company LLC 2008 - 2008
James Beard House 2006 - 2008
Skills
Menu Development, Food & Beverage, Cuisine, Restaurants, Culinary Skills, Fine Dining, Banquets, Hotels, Vietnamese Cuisine, French Cuisine, Asian Cuisine, Sushi, Food, Mediterranean, Chef, Sushis, Recipes
Education
Cornell University
eCornell, Masters in FoodService Management
The Culinary Institute of America
Occupational Studies, Culinary Arts/Chef Training, Honors Distinction
Stonebridge Companies 2014 - Present
The Ritz-Carlton Hotel Company LLC March 2011 - March 2014
The Ritz-Carlton Hotel Company LLC October 2009 - March 2011
The Ritz-Carlton Hotel Company LLC January 2009 - July 2009
The Ritz-Carlton Hotel Company LLC June 2008 - December 2008
The Ritz-Carlton Hotel Company LLC October 2007 - May 2008
Skills
Micros, Banquets, Hospitality Management, Food & Beverage, Hospitality Industry, Hotel Management, Resorts, Restaurant Management, Pre-opening, Fine Dining, Menu Development, Hotels, Front Office, Restaurants, Hospitality, Catering, MICROS, Revenue Analysis, Food
Education
Colorado State University-Pueblo 2001 — 2005
BS, Business Management
Mandarin Oriental Hotel Group April 2015 - Present
Mandarin Oriental, Geneva August 2013 - March 2015
Mandarin Oriental, Singapore July 2009 - July 2013
InterContinental Resorts - Southern Asia & Korea July 2007 - June 2009
Four Seasons Hotel Shanghai May 2006 - June 2007
Rosewood Hotels & Resorts October 2000 - April 2006
The Ritz-Carlton Hotel Company LLC May 1995 - September 2000
South Seas Plantation November 1991 - April 1995
Petro-Canada, Inc. September 1985 - December 1989
Skills
Hotel Management, Resorts, Hospitality Industry, Hotels, Marketing, Social Media Marketing, Leisure Travel, Revenue Analysis, Sales, Hospitality, Marketing Communications, Hospitality Management, Pre-opening, Yield Management, Tourism
Education
Dalhousie University 1980 — 1985
Bachelor of Commerce (B.Com.), Marketing
BJ's Restaurants, Inc. 2007 - Present
Shady Canyon Golf Club February 2010 - July 2010
Idearc Media April 2009 - February 2010
The Ritz-Carlton Hotel Company LLC 2009 - March 2009
Skills
Sales, Microsoft Word, Microsoft Office, Bookkeeping, Outlook Express, PowerPoint, Microsoft Excel, Presentations, Customer Satisfaction, First Aid
Education
California School of Culinary Arts-Le Cordon Bleu Program 2007 — 2009
Hospitality Administration/Management
Cypress College 2000 — 2006
Business/Managerial Economics
UMM!!! Good Caterers January 2000 - Present
School District of Philadelphia May 2009 - July 2011
The Ritz-Carlton Hotel Company LLC December 1999 - January 2003
Skills
Culinary Skills, Chef, Teaching, Event Planning, Training, Public Speaking, Social Media, Leadership Development, Customer Service, Budgets, Microsoft Office, Recipes, Catering, Menu Development, Cuisine, Management, Administration
Education
Temple University 2010 — 2014
Bachelor of Education (B.Ed.), Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program, 4.0
Community College of Philadelphia 1991 — 1994
Associate's degree, Hotel, Motel, and Restaurant Management, 4.0
Four Seasons Hotels and Resorts July 2014 - Present
Highgate Hotels June 2013 - July 2013
Jones Lang LaSalle Hotels May 2012 - July 2012
Taverna Banfi Restaurant January 2011 - April 2012
The Ritz-Carlton Hotel Company LLC May 2011 - July 2011
Skills
Fluent in Russian,..., Proficient in French, Basic knowledge of..., Proficient in Microsoft..., Opera Reservation System, Hotels, Customer Service
Education
Cornell University 2010 — 2014
Bachelor of Science (B.S.), Hotel Administration
Gymnasium 1507 2003 — 2010
High School Graduate
Marriott International November 2013 - Present
The Ritz-Carlton Hotel Company LLC May 2012 - November 2013
The Ritz-Carlton Hotel Company LLC July 2010 - May 2012
The Ritz-Carlton Hotel Company LLC October 2009 - July 2010
Skills
Hospitality Industry, Hospitality Management, Micros, Resorts, Hotel Management, Hotels, Banquets, Hospitality, Pre-opening, Food & Beverage, Front Office, Property Management..., Rooms Division, Restaurants, Guest Service Management, Revenue Analysis, Menu Development, Yield Management, Catering, Fine Dining, Restaurant Management, Opening Hotels, MICROS
Education
University of Central Florida
Bachelor's degree, Hospitality Administration/Management
Cornell University
Certificate, Leadership through Managerial Communications
Ursuline Academy
BroadPoint Group September 2012 - May 2013
The Heathman Hotel Kirkland May 2009 - September 2012
Marriott International July 2008 - May 2009
Marriott International November 2006 - July 2008
Marriott International June 2005 - November 2006
The Ritz-Carlton Hotel Company LLC August 1999 - June 2001
The Ritz-Carlton Hotel Company LLC February 1998 - August 1999
Skills
Hospitality Industry, Hotels, Hospitality Management, Temporary Placement, Hospitality, Recruiting, Consulting, Hotel Management, Sales, New Business Development, Time Management, Catering, Training, Hiring, Event Management
Education
Washington State University 1995 — 1998
Bachelor of Arts, Recreation and Leisure Studies
Cuesta College 1992 — 1995
AA Degree, General Studies
El Segundo High School 1989 — 1992
Pierre at Taj Hotels June 2009 - Present
The Ritz-Carlton Hotel Company LLC January 2005 - February 2009
Marriott International September 2002 - January 2005
Skills
Hospitality Industry, Menu Costing, ServSafe, Parties, Grill, Hospitality Management, Cooking, Banquets, Food, Pre-opening, Catering, Restaurants, Chef, Hospitality
Education
CUNY New York City College of Technology 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
CUNY New York City College of Technology 1999 — 2002
Bachelor's degree, Hospitality Administration/Management
University de evry in Paris (Hospitality)
Certificate of complition, Hospitality management
The Dolphin Bay Resort & Spa September 2014 - Present
The Cliffs Resort August 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2013 - August 2014
The Ritz-Carlton Hotel Company LLC July 2012 - July 2013
The Ritz-Carlton Hotel Company LLC June 2011 - July 2012
Skills
Housekeeping, Proper Communicating, Team Oriented, Spa, Leisure, Tourism, Time Management, Front Office, Rooms Division, Micros, Pre-opening, Resorts, Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Banquets, Hospitality
Education
Sierra Community College 2013 — 2013
Truckee High School 2009 — 2012
Cuesta College
Associate's Degree, Psychology
Marriott Vacations Worldwide Corporation July 2014 - September 2014
Marriott International May 2012 - April 2014
Morgans Hotel Group June 2011 - June 2012
West Paces Hotel Group May 2010 - June 2011
The Ritz-Carlton Hotel Company LLC 2001 - 2010
Skills
Pre-opening, Resorts, Hotels, Hotel Management, Cost Control, Revenue Analysis, Property Management..., Hospitality, Hospitality Industry, Hospitality Management, Customer Satisfaction, HVAC, Front Office, Yield Management, Energy Management, Facilities Management, Customer Service, Process Scheduler, Preventive Maintenance, Restaurants, Supervisory Skills, Food & Beverage, Pre-opening experience, Opening Hotels, Delphi
Education
CUNY New York City College of Technology
Environmental Control Technology
Freelance May 2014 - Present
Apple April 2014 - March 2015
Excela Creative January 2013 - March 2014
The Ritz-Carlton Hotel Company LLC July 2009 - September 2012
Skills
Photoshop, Photography, Advertising, Creative Direction, Customer Service, Event Planning, Social Networking, Social Media Marketing, Public Speaking, Marketing, Adobe Creative Suite, InDesign, Market Research, Public Relations, Event Management, Marketing Strategy, Email Marketing, Social Media, Marketing Communications, Facebook
Education
Concordia University Irvine 2008 — 2012
B.A., Business Marketing, Minor in Psychology
United Nations 2013 - Present
The American Legion 2013 - October 2013
GinTonic Co., LTD 2002 - October 2013
The Ritz-Carlton Hotel Company LLC 2008 - 2008
The Spa at Ponte Vedra Inn & Club 2005 - 2005
Omni Hotels 2000 - 2004
ClubCorp 2002 - 2003
The Breakers Palm Beach 2001 - 2002
The Biltmore Hotel Coral Gables 2001 - 2002
NORMAN'S at The Ritz-Carlton Orlando, Grande Lakes {Coral Gables} 2000 - 2001
Education
Community College of the Air Force
Aviation Management
DCT Swiss Hotel School
International Hospitality & Destination Mgt
Florida International University
Hospitality Mgt
Johnson and Wales University
Culinary Arts
The Culinary Institute of America
Educated at the WORLD'S PREMIER CULINARY COLLEGE
Cambridge International Forums Inc. January 2014 - September 2014
The Ritz-Carlton Hotel Company LLC September 2012 - January 2014
The Ritz-Carlton Hotel Company LLC May 2011 - September 2012
Wellness Foods November 2010 - February 2011
Women of Influence September 2009 - July 2010
The Production Kitchen Inc. 2008 - 2009
King Street Food Company 2006 - 2008
Skills
Sponsorship, Fundraising, Event Management, Event Planning, Marketing Communications, Public Relations, Social Media, Relationship Marketing, Social Media Marketing, Marketing Strategy, Integrated Marketing, Corporate Events, Budgets, Media Relations, Volunteer Management, Marketing, Management, Hospitality, Business Development, Customer Service, Leadership, Hotels, Sales, Strategic Planning, Hospitality Management
Education
Dalhousie University 2001 — 2004
Bachelor of Arts, International Development
George Brown College 2004 — 2006
Diploma, Special Events for Destination Tourism
Havergal College
Northern Secondary School
Cape Advisors July 2015 - Present
Torchlight Investors June 2013 - June 2015
Torchlight Investors April 2011 - May 2013
The Ritz-Carlton Hotel Company LLC December 2009 - April 2011
Skills
Excel, Word, ARGUS, PowerPoint, ADACO, TimeSaver, Micros/EMC, LaserVault, Opera, Delphi, InDesign, AccuBar, Microsoft Excel
Education
Cornell University 2007 — 2009
Bachelor of Science, Hotel Administration
Shaw Development January 2015 - Present
Real Estate Development Associates July 2014 - December 2014
USC Sports Properties- Fox Sports June 2013 - December 2013
Colliers International June 2013 - August 2013
The Ritz-Carlton Hotel Company LLC June 2011 - August 2011
Marriott Vacation Club International March 2010 - August 2010
United States House of Representatives August 2009 - December 2009
Skills
Microsoft Office, PowerPoint, Social Media, Microsoft Excel, Microsoft Word, Social Networking, Social Media Marketing, Facebook, Customer Service, Public Speaking, Marketing, Sales, Spanish
Education
University of Southern California - Marshall School of Business 2009 — 2014
Deerfield Academy 2005 — 2009
The Ritz-Carlton Hotel Company LLC March 2013 - Present
Marriott International May 2012 - March 2013
I.L. Creations of MD August 2011 - June 2012
Hilton Worldwide May 2010 - July 2011
Hampton Inn August 2009 - May 2010
Presidential Inauguration January 2009 - January 2009
Nordstrom June 2007 - February 2008
Skills
Catering, Hospitality, Hotels, Cooking, Culinary Skills, Banquets, Food & Beverage, Hospitality Industry, Restaurants, Front Office, Pre-opening, ServSafe, Food Safety, OnQ, Customer Service, Concierge Services, Baking, Sanitation
Education
Columbia Southern University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Hospitality and Tourism
Lincoln Culinary Institute 2007 — 2008
Certificate, Culinary Arts
Bentall Kennedy March 2014 - Present
Columbia Hospitality July 2012 - March 2014
The Ritz-Carlton Hotel Company LLC July 2009 - June 2012
The Ritz-Carlton Hotel Company LLC 2008 - 2009
Skills
Performance Management, Talent Management, Employee Relations, Employee Engagement, Hospitality Management, Human Resource..., Hospitality Industry, Succession Planning, Organizational..., Hospitality, Labor Relations, Hotels, Onboarding, Leadership Development, Resorts, Recruiting, HRIS, Hotel Management, Training, Hiring
Education
The Chicago School of Professional Psychology 2011 — 2013
M.A., Industrial/Organizational Psychology
Cornell University 2003 — 2007
Bachelor of Science, Hospitality Management
The Ritz-Carlton Hotel Company LLC July 2007 - November 2008
Four Seasons Hotels and Resorts August 2005 - June 2007
The New York Palace January 2004 - August 2005
Four Seasons Hotels and Resorts April 2001 - January 2004
Four Seasons Hotels and Resorts June 1999 - April 2001
Bristol Hotels and Resorts March 1997 - June 1999
Bristol Hotels and Resorts July 1995 - March 1997
Hilton Hotels Worldwide July 1994 - July 1995
Skills
Hotels, Employee Training, Recruiting, Leadership Development, Human Resource..., Labor Relations, Performance Management, Succession Planning, Coaching Staff, Career Counseling, Benefits Administration, College Recruiting, Restaurant Management, Banquets
Education
Cornell University 1990 — 1994
Bachelor of Science, School of Hotel Administration
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando December 2014 - Present
Marriott International April 2013 - December 2014
The Ritz-Carlton Hotel Company LLC June 2011 - April 2013
The Ritz-Carlton Hotel Company LLC May 2012 - July 2012
Marriott Vacation Club International May 2010 - June 2011
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando May 2008 - June 2010
Residence Inn Orlando Seaworld International Center June 2006 - May 2008
Skills
Hotel Management, Front Office, Hospitality Management, Rooms Division, Hospitality Industry, Resorts, Hotels, Micros, Hospitality, Property Management..., Food & Beverage, Event Management, Lodging, Opera, Tourism, Hiring, Operations Management, Hotel Administration, Rooms Division..., Banquets
Education
Florida Institute of Technology 2010 — 2012
BA, Business Administration w/Computer Information Systems
Davenport University 2004 — 2006
Associate's degree, Business Administration, Management and Operations
Grand Rapids Community College 2003 — 2004
Business Administration and Management, General
Millennium & Copthorne Hotels May 2011 - Present
The Ritz-Carlton Hotel Company LLC November 2010 - May 2011
International Hospitality January 2009 - March 2010
Crowne Plaza Bucharest 2010 - 2010
InterRes / Royal Events August 2004 - August 2008
RIN Hotels 2008 - 2008
Roger Bance & Co. Ltd. - Surrey, United Kingdom 2007 - 2007
Private 2002 - 2007
Skills
Hospitality, Contract Negotiation, Multicultural, Multi-language, Negotiation, Guest Satisfaction, Sales Management, Hotels, Tourism, Public Relations, Opera, Luxury, Event Management, English, Hospitality Management, Customer Service, Micros, Profit, Customer Satisfaction, Food & Beverage, Diplomatic &..., International Sales, Creative Problem Solving, Increasing Profits, Management, Supervisory Skills, Restaurants, Revenue Analysis, Profit Maximization, Hospitality Industry, Banquets, Yield Management, Leisure, Front Office, Marketing, Property Management..., Sales, Marketing Communications, Team Building, Hotel Booking, Catering, Hotel Management, Resorts, MICROS
Education
Cornell University 2013 — 2014
Master's Degree
A.H.A / A.H.L.E.I. American Hotel & Lodging Institute 2011 — 2012
Open University Milton Keynes, England 2010 — 2010
AIESEC University(Sales, Marketing, Negotiation, Digital PR, Advertising) 2008 — 2010
"David Ogilvy" Communication & PR (within National School for Political & Administrative Studies) 2007 — 2010
B.A.
Business Networking & Personal Branding with Filipe Carrera, International Trainer 2009 — 2009
British Council
Gheorghe Lazar + Iulia Hasdeu High School
Image, Design & Fashion School Milan
Titu Maiorescu University, Dimitrie Cantemir University
AIDA Cruises 2012 - 2014
Revel Resort & Entertainment 2010 - 2012
LXR -(Luxury Resorts & Hotels) - (The Blackstone Group) March 2004 - September 2009
DRM - Hospitality Management Consulting February 2001 - March 2004
Orient-Express Hotel & Resorts (recently renamed Belmond) March 1993 - January 2001
The Ritz-Carlton Hotel Company LLC August 1991 - March 1993
Four Seasons Hotels and Resorts March 1986 - July 1991
Skills
Resorts, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Food & Beverage, Management, Hotel Management, Pre-opening, Leadership, Revenue Analysis, Strategic Planning, Marketing, Luxury, Yield Management, Tourism, Restaurants, Budgets, Catering, Front Office, Banquets, Club, Renovation, Property Management, Sales, Meeting Planning, Food, Casino, Clubs, Hotel Asset Management
Education
Swiss Hotel Management School- Ecole Hoteliere-Institute International de Glion 1974 — 1977
Diploma, Hospitality
Cornell University 1993 — 1994
GMP Program, Hospitality
American Hotel & Lodging Educational Institute 1983 — 1984
CFBE, Hospitality
PwC February 2014 - February 2015
Cornell University January 2013 - December 2013
PwC June 2013 - August 2013
Pan Pacific Hotels Group June 2012 - August 2012
Horwath HTL June 2011 - August 2011
The Ritz-Carlton Hotel Company LLC December 2009 - January 2010
Skills
Market Research, Microsoft Office, Intercultural..., Corporate Finance, Customer Service, Microsoft Excel, Public Speaking, Financial Modeling, Japanese, Data Analysis, Feasibility Studies, VBA, Salesforce.com, Mandarin
Education
Cornell University 2010 — 2013
Bachelor of Science in Hotel Administration, Minor in Real Estate Finance, Dean's List
Canadian Academy 2006 — 2010
International Baccalaureate Diploma / Bilingual Diploma in English and Japanese
Stonewear Designs July 2015 - Present
Colorado State University August 2013 - May 2015
The Ritz-Carlton Hotel Company LLC February 2011 - August 2013
The Ritz-Carlton Hotel Company LLC January 2010 - September 2011
The Ritz-Carlton Hotel Company LLC December 2006 - January 2009
Skills
Spanish, German, Photography, Rock Climbing, Ski, Customer Service, Customer Satisfaction, Hotel Management, Concierge Services, Hiking, Hotels, Management, Leadership, Rooms Division
Education
Colorado State University 2013 — 2015
Master of Science (M.S.), Design and Merchandising
Davidson College 2001 — 2005
Bachelor of Arts (B.A.), German Language and Literature
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company LLC February 2012 - August 2014
The Ritz-Carlton Hotel Company LLC April 2010 - January 2012
The Ritz-Carlton, Sarasota April 2008 - April 2010
The Ritz-Carlton Hotel Company, L.L.C. November 2006 - March 2008
The Ritz-Carlton Hotel Company, L.L.C. November 2005 - November 2006
The Ritz-Carlton Hotel Company, L.L.C. September 2004 - November 2005
The Ritz-Carlton Hotel Company, L.L.C. October 2003 - September 2004
The Ritz-Carlton Hotel Company, L.L.C. September 2002 - October 2003
Skills
Rooms Division, Hotels, Hotel Management, Hospitality Management, Front Office, Executive Management, Revenue Management, Profit Maximization, Guest Engagement, Employee Engagement, Revenue Analysis, Customer Satisfaction, Pre-opening, Fine Dining, Hospitality, Customer Service, Banquets, Leadership, Management
Education
Florida State University - College of Business 1998 — 2002
B.S., Hotel Management
Danmarks Tekniske Universitet 1996 — 1997
Civil Engineering, General
Vejen Gymnasium, DENMARK 1993 — 1996
Highschool, Math and Physics high level studies
Focus Healthcare of Tennessee March 2012 - Present
Hard rock 2008 - January 2009
Cruise West April 2007 - July 2007
The Ritz-Carlton Hotel Company LLC January 2006 - April 2006
The oaks golf country club January 2002 - January 2003
The colony beach and tennis January 2001 - February 2002
Skills
Catering, Menu Development, Culinary Skills, Food, Fine Dining, Food & Beverage, Food Safety, Food Service, Banquets, Restaurants, Pastry, Gourmet, Sanitation, Chef, Cuisine, Recipes
Education
Cornell College 2007 — 2008
Bachelor of Applied Science (BASc), Hospitality Administration/Management (did not complete)
Culinary Institute of America 2005 — 2007
Associate of Science (AS), Culinary Arts/Chef Training
PwC July 2014 - Present
PwC August 2013 - July 2014
Mendocino Farms March 2012 - March 2013
Cushman & Wakefield November 2010 - September 2011
The Ritz-Carlton Hotel Company LLC August 2009 - November 2010
Meeting Link, Inc. February 2009 - August 2009
The Ritz-Carlton Hotel Company LLC June 2008 - January 2009
Skills
Hospitality Industry, Hospitality Management, Hotels, Resorts, Hospitality, Marketing, Revenue Analysis, Restaurants, Hotel Management, Healthcare, Healthcare Management, Customer Service, Customer Experience, Customer Satisfaction, Customer Insight, Customer Engagement, Management Consulting, Process Improvement, Quality Control, Healthcare Consulting, Food & Beverage, Leadership, Strategic Planning, Training
Education
Cornell University 2007 — 2008
Master of Management in Hospitality, Marketing
Duke University 2001 — 2005
BA, Public Policy
Polytechnic School
City of Philadelphia June 2014 - Present
Burlington Coat Factory 2011 - May 2013
Academic Properties August 2010 - July 2011
The Ritz-Carlton Hotel Company LLC September 1998 - March 2009
Skills
Customer Service, Filing, Organization, Data Entry, Receptionist Duties, Telephone Skills, Cashiering, Recruiting, Management, Inventory Management, Fax, Food & Beverage, Hospitality Industry, Hospitality Management, Hospitality, Event Management, Hotels, Event Planning
Education
Community College of Philadelphia 2012 — 2015
Associate's degree (Still Attending), General Studies
The Ritz-Carlton Hotel Company LLC February 2013 - Present
Crowne Plaza Time Square November 2009 - February 2013
Crowne Plaza Time Square November 2009 - February 2013
Millenium Hilton February 2006 - November 2009
Millenium Hilton January 2006 - November 2009
Hilton January 2006 - November 2009
Hilton May 2003 - January 2006
Skills
Banquets, Menu Development, Culinary Skills, Recipes, Cooking, Sanitation, Food Preparation, Food, HACCP, Catering, Food & Beverage
Education
York City Technical College 1998 — 2001
Bachelor's Degree, Hospitality Management
CUNY New York City College of Technology 1997 — 2001
Bachelor's degree, Hospitality Administration/Management
Edge Systems LLC September 2013 - Present
Edge Systems LLC February 2013 - August 2013
Millennium Partners Sports Club Management LLC May 2007 - February 2013
Doral Golf Resort and Spa, A Marriott Resort 2005 - 2007
Abercrombie & Kent Destination Clubs 2004 - 2005
The Ritz-Carlton Hotel Company LLC 1999 - 2004
Skills
Spa, Resorts, Beauty, Skin Care, Hospitality Industry, Pre-opening, Hospitality, Retail, Hospitality Management, Hotels, Inventory Management, Retail Merchandising, Multi-Site Management, Performance Metrics, P&L Management, Development &..., Capital Management..., Recruitment & Retention, Branding & Sub-Branding, Budgeting & Forecasting, Strategic Planning, Merchandising, Sales, Customer Service, Beauty Industry, Leadership, Management, Aesthetics, Team Building, Wellness, Fitness, Marketing, New Business Development, Budgets, Customer Satisfaction, Sales Management
Education
Cornell University 2007 — 2008
Executive Leadership Certificate, Leadership and Strategic Management
JH-LeClerc, Granby, Quebec, Canada
Marriott Hotels March 2012 - Present
Marriott International February 2010 - March 2012
The Ritz-Carlton Hotel Company LLC July 2008 - February 2010
The Ritz-Carlton Hotel Company, L.L.C. April 2006 - July 2008
The Ritz-Carlton Hotel Company, L.L.C. 2004 - 2006
Marriott International 1999 - 2004
Courtyard by Marriott 1997 - 1999
Marriott Hotels 1991 - 1997
Marriott International 1988 - 1991
Skills
Hotels, Strategic Planning, Hospitality Management, Hospitality, Revenue Analysis, Yield Management, Hospitality Industry, Hotel Management, Program Management, Pre-opening, Tourism, Catering, Resorts, Management, Budgets, Leadership, Food & Beverage, Front Office, Restaurant Management, Restaurants, Banquets, Menu Development, Convention Services, Hiring, Rooms Division, Customer Satisfaction, Culinary Skills, Cost Control, Trade Shows, Lodging, P&L, Meeting Planning, Food Service, Wine, Micros, Pre-opening experience, Opening Hotels, Property Management..., Leisure, Corporate Events, Event Management, Luxury, Fine Dining, Casino, Operations Management, Forecasting, Revenue Forecasting, Hotel Booking, Food, Guest Service Management
Education
University of Maryland University College 2000 — 2002
Master of Business Administration (M.B.A.), MBA
Cornell University 1984 — 1988
BS, Hotel Administration
Heath & Company Hospitality Advisors November 1994 - Present
Arthur Andersen, LLC January 1991 - November 1994
Laventhol & Horwath 1988 - 1990
The Ritz-Carlton Hotel Company LLC May 1984 - February 1988
Hyatt Hotels Corporation January 1980 - January 1983
Skills
Hotels, Hospitality, Food & Beverage, Front Office, Management, Hospitality Industry, Pre-opening, Tourism, Yield Management, Hotel Management, Rooms Division, Hospitality Management, Strategic Planning, Resorts, Leadership, Revenue Analysis, Restaurants
Education
Northeastern University - Graduate School of Business Administration 1986 — 1988
MBA
University of Massachusetts, Amherst 1976 — 1980
BS, Hotel Administration
✪ Revolutions Started Uprisings Quelled Crops Dusted Horses Broke ✪ 2013 - Present
IMG 2008 - January 2013
Real Estate Investment Trust Associates 2003 - 2008
Signature Worldwide 2001 - 2003
The Ritz-Carlton Hotel Company LLC 1999 - 2001
The Ritz-Carlton, San Francisco 1998 - 2000
Accor 1993 - 1998
Skills
Marketing Strategy, Marketing, Strategy, New Business Development, Leadership, Business Development, Advertising, Program Management, Sports Marketing, Direct Marketing, Competitive Analysis, Customer Satisfaction, Strategic Planning, Social Media Marketing, Management, Account Management, Email Marketing, Sales, Budgets, Fundraising, Sales Management, Online Marketing, Market Research, Sponsorship, Lead Generation, Strategic Partnerships, Digital Marketing, Online Advertising, Forecasting, Training, Business Strategy, Revenue Analysis, Event Management, Sponsorship Marketing, Revenue Management, Social Media, Project Management, Public Relations, CRM
Education
Columbia University in the City of New York
BA, Political Science and Government
Barrington High School 1985 — 1987
High School
Fenwick High School 1983 — 1985
St. Isaac Jogues
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. November 2014 - June 2015
Cityrama August 2013 - October 2014
The Ritz-Carlton Hotel Company LLC November 2012 - July 2013
Marriott International September 2011 - November 2012
Boscolo Hotels January 2008 - September 2011
Danubius Hotel Gellert March 1999 - January 2008
Skills
Hospitality, Concierge Services, Hospitality Industry, Rooms Division, Guest Service Management, Customer Satisfaction, Restaurants, Opera, Leisure, Hotels, Customer Service, Fine Dining, Front Office, Tourism, Luxury, Property Management..., Meeting Planning, VIP, Corporate Events, Guest Recovery, Up-selling, Employee Training, Vacation, Event Management, Leisure Travel, Travel Planning, Tour Operators, Cost Control, Open Table, Incentives, Event Planning, Lodging, Hotel Administration
Education
Kapos 2007 School 2011 — 2013
Applied Photographer, Photography
Budapesti Gazdasági Főiskola 2004 — 2006
Bachelor's degree, Tourism and Travel Services Management
Gundel Károly Hospitality and Tourism Training School 1998 — 1999
State exam, Faculty of Concierge and Receptionist
Target November 2005 - August 2014
The Ritz-Carlton Hotel Company LLC April 2004 - November 2005
US Army March 1995 - February 2004
Skills
Asset Protection, Loss Prevention, Inventory Control, Physical Security, Private Investigations, Surveillance, Inventory Management, Internal Investigations, Store Operations, Security Management, Retail, Shrinkage, Interrogation Techniques, Customer Service
Education
Colorado Technical University 2010 — 2011
Associate's degree, Paralegal Studies
University of Phoenix 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration
Accenture September 2013 - Present
Columbia University August 2012 - September 2013
Columbia University November 2009 - August 2012
The Ritz-Carlton Hotel Company LLC June 2007 - November 2009
The Ritz-Carlton Hotel Company LLC June 2005 - June 2007
The Ritz-Carlton Hotel Company LLC August 2002 - June 2005
The Manhattan Club September 1998 - August 2002
Skills
Event Planning, Leadership, Microsoft Office, Customer Service, Social Media, Team Building, Team Leadership, Strategic Planning, Training, Budgets, Coaching, Operations Management, Theatre, Hospitality, Data Analysis, Hotels, Process Scheduler, Research, Management, Hospitality Management, Hotel Management
Education
Columbia University in the City of New York 2011 — 2016
General Studies
Scottsdale Community College 1986 — 1987
Musical Theatre
The Ritz-Carlton Hotel Company LLC April 2012 - June 2015
Four Seasons Hotels and Resorts September 2010 - April 2012
Four Seasons Hotels and Resorts June 2008 - September 2010
Four Seasons Hotels and Resorts June 2006 - June 2008
Wynn Las Vegas 2003 - 2006
Charlie Palmer Group September 2002 - September 2003
Bellagio September 1998 - October 2001
Le Cirque 2000 1998 - 1998
Four Seasons Hotels and Resorts August 1995 - 1998
Skills
Pre-opening, Resorts, Food & Beverage, Hotels, Food, Budget, Profit, Time Management, Hospitality Management, Budgets, Micros, Hospitality Industry, Restaurants, Customer Satisfaction, Revenue Analysis, Hospitality, Hotel Management, Banquets, Yield Management, Fine Dining, Rooms Division, Hiring, Opening Hotels, Pre-opening experience, Menu Development, Restaurant Management, Training, MICROS, Front Office, Tourism, Wine, Management, Cuisine, Leadership, Luxury, Cost Control, Menu Costing, Banquet Operations, New Restaurant Openings, P&L
Education
Cornell University 1991 — 1995
BS
Pinnacle Advisory Group, Inc. 2011 - Present
Baraza Resort & Spa 2009 - 2011
Rosewood Hotels & Resorts 2008 - 2009
ClubCorp 2007 - 2008
ClubCorp 2005 - 2007
The Ritz-Carlton Hotel Company LLC 2004 - 2004
Skills
Event Management, Event Planning, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Resorts, Restaurants, Revenue Analysis, Strategic Planning, Pre-opening
Education
Cornell University 2001 — 2005
Bachelor of Science, Hotel Administration
TripAdvisor September 2012 - Present
Sanford-Brown College February 2012 - September 2012
PSG August 2007 - February 2012
InterContinental Hotels Group October 2006 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. April 2006 - October 2006
The Ritz-Carlton Hotel Company LLC 2004 - 2006
Skills
Sourcing, Hotels, Interviews, Human Resources, Hospitality, Social Media, Restaurants, Hospitality Industry, Account Management, Talent Acquisition, Customer Service, Marketing, Applicant Tracking..., Screening Resumes, Employee Relations, Candidate Screening, Payroll, Employee Training, Customer Experience, Employment Law, Grand Openings, Food & Beverage, Hospitality Management, HRIS, Restaurant Management, Training & Development, Guest Satisfaction, Pre-opening, Candidate Selection, Guest Service, Rooms Division, Candidate Generation, Twitter, Employer Branding, Recruiting, Start-ups, Management
Education
Cornell University 2000 — 2004
Bachelor of Science, Hospitality
Relish Caterers September 2014 - Present
Canard Inc January 2014 - August 2014
Abigail Kirsch Catering Relationships September 2009 - December 2013
Hilton Worldwide June 2008 - June 2009
Kessler Collection March 2007 - January 2008
The Ritz-Carlton Hotel Company LLC March 2003 - March 2007
Hilton Worldwide June 2000 - March 2003
Hilton Worldwide January 2000 - June 2001
Hilton Worldwide August 1998 - December 1999
Hilton Worldwide June 1997 - August 1998
Skills
Food & Beverage, Banquets, Hospitality, Restaurants, Hotels, Sales Management, Marketing Strategy, Quality Assurance, Golf Resorts, Operating Systems, Operations Management, Operational Excellence, Opening Hotels, New Restaurant Openings, Catering, Event Management, Cafe, Facilities Management, Quality Management, Competitive Analysis, Business Acumen, Resorts, Restaurant Management, Menu Development, Culinary Skills, Hospitality Management, Pre-opening, Hospitality Industry, Budgets, Fine Dining, Revenue Analysis, Hotel Management, Cuisine, Yield Management, Front Office, Food, Recipes, Pre-opening experience, Food Service, Wine, Guest Service Management, Leadership, Gourmet, Menu Costing, Sanitation, Menu Engineering, Pastry, Banquet Operations, Cost Control, Micros
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business Administration/Hospitality, 3.62
Cornell University 2005 — 2006
Certification, School of Hotel Administration
Robert E. Lee High School, Baytown, Texas 1983 — 1985
Diploma
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Eureka! Restaurant Group June 2014 - August 2014
The Ritz-Carlton June 2013 - August 2013
The Ritz-Carlton Hotel Company LLC June 2012 - August 2012
Bagels and Brew September 2010 - July 2011
Hilton Anaheim June 2010 - August 2010
Skills
Opera, Open Table, Hospitality Management, Hospitality, Micros, Hotels, Public Relations, E-commerce, Public Speaking, Management, Leadership, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Marketing, Microsoft Word, Research, Social Media
Education
Cornell University 2011 — 2015
Hotel Administration
Cornell University May 2011 - May 2012
InterContinental Hotels Group January 2012 - February 2012
Morgan Stanley MUFG Securities Co., Ltd May 2010 - May 2011
The Ritz-Carlton Hotel Company LLC July 2007 - July 2009
Conrad Tokyo October 2005 - July 2007
The Bank of Tokyo-Mitsubishi UFJ, Ltd. April 2004 - September 2005
Skills
Hospitality, Japanese, English, Excel, Opening Hotels, Restaurant Management, Pricing Analysis, Distribution Strategies, PowerPoint, Services Marketing, Operations Management, Customer Service, Microsoft Excel, Hotels, Competitive Analysis, Hotel Management, Hospitality Management, Pre-opening
Education
Cornell University 2011 — 2012
Master of Management in Hospitality
Nanyang Technological University
The Ritz-Carlton Hotel Company LLC June 1998 - Present
The Ritz-Carlton Hotel Company LLC July 1995 - June 1998
Nickolas Tice - Self-employed June 1994 - June 1995
Four Seasons Hotels and Resorts May 1986 - June 1994
Plaza of the Americas Hotel, A Trusthouse Forte property 1981 - 1986
Skills
Hotels, Accounting, Accounts Receivable, Resorts, Billing, PeopleSoft, Reconciliation, Opera, Outlook, Word, Accounts Payable, Financial Reporting, Staff Training, Microsoft Word, Account Reconciliation, Microsoft Excel, Catering, Hospitality Management, Hospitality, Financial Accounting, Accruals, General Ledger, Auditing, Budgets, Food & Beverage, Hospitality Industry, Meeting Planning, Financial Analysis, Income Statement, Forecasting, Management, Revenue Analysis, Property Management..., Training, Hotel Management, Rooms Division, Pre-opening, Micros, Finance, Front Office, P&L, Payroll
Education
Dallas County Community College 1981 — 1983
Accounting
University of Arkansas 1979 — 1981
Speech Communications
Prestige Real Estate Services, LLC October 2007 - Present
Prestige Management October 2006 - Present
DHC Associates November 2001 - September 2006
The Ritz-Carlton Hotel Company LLC November 1999 - November 2001
Hyatt Regency Los Angeles September 1997 - October 1999
Skills
Real Estate, Commercial Real Estate, Sellers, Real Estate Development, Investment Properties, Asset Management, Leases, Relocation, Disposition, Location Intelligence, Real Estate Transactions, Real Estate Economics, Corporate Real Estate, Brokerage, Tenant, Real Estate Financing, Landlords, Tenant Representation, Apartments, Land Acquisition, Property Management, Lease Administration, Entitlements, Shopping Centers, Dispositions
Education
CCIM Institute 2002 — 2005
CCIM, Real Estate
Cornell University 1993 — 1997
BS, Business Operations Management
University School 1989 — 1993
The Ritz-Carlton Hotel Company LLC Reading Buddy VolunteerNew York City Reading CenterFebruary 2015 - Present
North Shore LIJ Lenox Hill Hospital July 2012 - November 2014
Roslyn Savings Bank New York Community Bank December 2005 - March 2012
The Ritz-Carlton Hotel Company, L.L.C. January 2011 - May 2011
Education
Parsons School of Design 2015 — 2017
Associate of Arts (A.A.), Fashion Marketing
CUNY New York City College of Technology 2008 — 2011
Bachelor of Arts (B.A.), Hospitality Administration/Management
Nassau Community College 2004 — 2008
Associate of Arts (A.A.), Communication and Media Studies
Waldorf Astoria New York October 2015 - Present
Hilton Worldwide 2013 - October 2015
The Boulders, A Waldorf Astoria Resort 2005 - 2013
Hoffmann Hospitality 2001 - 2005
One&Only Resorts, The Ocean Club June 2000 - October 2001
Bacara Resort and Spa 1999 - 2000
The Peninsula Hotels 1991 - 1999
The Ritz-Carlton Hotel Company LLC 1986 - 1991
Four Seasons Hotels and Resorts April 1983 - April 1986
Ecole Hôtelière de Lausanne 1978 - 1983
Skills
Hospitality, Resorts, Hotels, Pre-opening, Food & Beverage, Hospitality Industry, Hospitality Management, Hotel Management, Restaurants, Customer Satisfaction, Revenue Analysis, Rooms Division, Yield Management, Leadership, Tourism, Leisure, Luxury, Event Management, Customer Service, Catering, Spa, Team Building, Food, Fine Dining, Budgets, Strategic Planning, Public Relations, Retail, Cost Control, New Business Development, Operations Management, Online Marketing, Customer Relations, Budgeting, Revenue Management, Guest Service, Business Strategy, Forecasting, Asset Management, Hospitality Consulting, Hospitality Projects, Hospitality Service, Capital Projects, Real Estate Financing, Marketing
Education
Ecole Hôtelière de Lausanne 1978 — 1983
Diploma of Hotel Administration, Hotel Administration
Neue Schule Zurich 1973 — 1976
Diploma of Business, Business
Cornell University
HWW Leadership College, GM Excellence Program
Cornell University 2015 — 2015
Asset Management and Real Estate Valuation Course
Rhein Haus General ManagerHOPS CultureMarch 2014 - September 2015
Disco Sushi Entertainment July 2013 - February 2014
Specialty Sports Venture October 2012 - April 2013
Disco Sushi Entertainment January 2012 - October 2012
5 Napkin Burger July 2011 - January 2012
The Ritz-Carlton Hotel Company LLC September 2010 - July 2011
Skills
Hospitality, Hospitality Industry, Brand Management, Food & Beverage, Hospitality Management, Hotels, Event Planning, Event Management, Open Table, Microsoft Office, Microsoft Excel, Craft Beer, Beverage Industry, Homebrewing
Education
Cornell University 2006 — 2010
Bachelor of Science (BS), Hotel/Motel Administration/Management
Expedia, Inc. May 2015 - Present
Expedia, Inc. October 2014 - May 2015
Expedia, Inc. May 2014 - November 2014
Expedia, Inc. July 2013 - May 2014
The Ritz-Carlton Hotel Company LLC January 2013 - May 2013
New York University January 2011 - May 2013
Morgans Hotel Group June 2012 - August 2012
Waldorf Astoria Hotel January 2012 - June 2012
LW Hospitality Advisors LLC May 2011 - August 2011
BLT Management LLC May 2011 - August 2011
Skills
Social Media, Hotels, Hospitality, Human Resources, Revenue Analysis, Sales, Customer Service, Spanish
Education
New York University
Bachelor of Science, Hospitality, Tourism, and Sports Management; Hotel and Tourism Management
Andrews Osborne Academy
High School Diploma, English Language and Literature, Spanish, Calculus
Cornell University
Credits, Hospitality Administration
Seaview Investors, LLC October 2013 - Present
PricewaterhouseCoopers LLP September 2011 - October 2013
Cornell University January 2009 - May 2011
PricewaterhouseCoopers LLP June 2010 - August 2010
The Ritz-Carlton Hotel Company LLC June 2009 - August 2009
Skills
Real Estate, Real Estate Development, Real Estate Finance, Litigation Support, Hotel Site Selection, Hotels, Condo-Hotels, Report Writing, Hotel Design, Legal Research, Corporate Finance, Real Estate Investment, Hotel Management, DCF Valuation, Hospitality Industry, Investment Properties, Real Estate Economics, Financial Analysis, Microsoft Excel, Hospitality, Financial Modeling, Hospitality Management, Revenue Analysis, Event Planning, Customer Service, Management
Education
Cornell University 2007 — 2011
Bachelor of Science (BS), Hotel Administration, Concentration in Real Estate and Hotel Development
Apple July 2015 - Present
Apple July 2015 - Present
Carmel Partners March 2013 - Present
Verizon Wireless (Worldwide Wireless) March 2014 - July 2015
The Ritz-Carlton Hotel Company LLC February 2012 - July 2012
Coopersmith's Pub and Brewery June 2010 - December 2011
Skills
Micros, Hospitality Management, Pre-opening, Hotel Management, Hotels, Leasing Apartments, Yield Management, Leadership, Property Management..., Hospitality, Revenue Analysis, Event Planning
Education
Colorado State University 2006 — 2012
Bachelor of Applied Human Science, Hospitality Management
The Ritz-Carlton Hotel Company LLC June 2013 - Present
The Ritz Carlton Chicago (A Four Seasons Hotel) June 2011 - June 2013
Four Seasons Hotel Washington, DC August 2008 - June 2011
Hyatt Regency Washington, DC August 2007 - August 2008
Hyatt Regency Washington, DC May 2005 - August 2007
Cucina-Cuisine Catering February 2004 - April 2005
Epoch Events September 2002 - February 2004
Blue Plate Weddings August 2000 - August 2002
Skills
Hospitality, Hotels, Customer Service, Microsoft Office, Event Management, Hospitality Management, Food & Beverage, Microsoft Excel, Hospitality Industry, Event Planning, Hotel Management, Microsoft Word, PowerPoint, Budget, Social Media, Restaurants, Tourism, Strategic Planning, Resorts, Public Relations, Sales, Sales Operations, Sales Management, Sales Process, Catering
Education
Cornell University 1996 — 2000
BS, Hospitality Administration/Management
Lahser High School 1992 — 1996
Crowley Maritime September 2015 - Present
US Navy September 2005 - September 2015
The Ritz-Carlton Hotel Company LLC January 2004 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Management, Logistics, Operations Management, Navy, Leadership, Training, Supply Chain Management, Command, Shipping, Purchasing, Inventory Management, Military Logistics, Supervisory Skills, Project Planning, Logistics Management, Transportation, Supply Chain, Procurement, Materials Management, Inventory Control, Warehousing, Supply Chain..., Freight, Supply, Transportation..., Warehouse Management, International Logistics, Supply Management, Supply Chain Operations, Distribution Center..., Military, Logistic Support, MRP, 3PL, Hazardous Materials, Operational Planning
Education
Florida Institute of Technology 2012 — 2015
Master of Science (MS), Supply Chain Management, 3.5
Defense Acquisition University 2006 — 2015
Ongoing military education, Purchase Card, Purchasing, Contracting
Western State Colorado University 2001 — 2004
Bachelor of Arts (BA), Ski and Resort Management
Coldwell Banker Residential Real Estate - Florida September 2013 - Present
Longboat Key Club December 2010 - September 2013
The Ritz-Carlton Hotel Company LLC February 2008 - April 2009
Jason Bennett Contracting, Inc. October 2004 - January 2008
The Ritz-Carlton Hotel Company LLC May 2001 - January 2005
Protocol Global Solutions June 1998 - April 2001
Skills
Bilingual-Spanish, Highly Proficient in..., Sales Operations, Project Management, Front Office, Goal Oriented, Outlook, Resorts, Hospitality Management, Banquets, Hotels, Customer Satisfaction, Microsoft Excel, Training, Hospitality, Event Management, Event Planning, Budgets, Team Building, Employee Relations, Public Relations, Human Resources, Tourism, Corporate Events, Microsoft Office, Pre-opening, Benefits Administration, Opening Hotels, Strategic Planning, Hospitality Industry, Sales, Hotel Management
Education
Columbia Southern University 2015 — 2017
Bachelor of Applied Science (BASc), Psychology
State College of Florida 2009 — 2012
A.A.
Buffalo Niagara Marriott - The Procaccianti Group March 2015 - Present
Buffalo Niagara Marriott - The Procaccianti Group July 2013 - March 2015
The Ritz-Carlton Hotel Company LLC April 2012 - May 2013
The Ritz-Carlton Hotel Company LLC March 2011 - April 2012
The Ritz-Carlton Hotel Company LLC August 2010 - March 2011
The Ritz-Carlton Hotel Company LLC January 2009 - July 2010
Skills
Hospitality Management, Hotels, Banquets, Food & Beverage, Hospitality, Micros, Hospitality Industry, Hotel Management, Catering, Open Table
Education
Cornell University 2004 — 2008
Bachelor of Science (BS), Hotel/Motel Administration/Management
EMC January 2015 - Present
EMC July 2012 - December 2014
EMC January 2007 - June 2012
EMC November 2005 - December 2006
CSM Research 1998 - November 2005
The Ritz-Carlton Hotel Company LLC 1995 - 1997
Swissotel 1986 - 1995
Skills
Leadership, Management, Change Management, Operations Management, Cloud Computing, Account Management, Program Management, Strategic Planning, Cross-functional Team..., Vendor Management, Enterprise Software, Six Sigma, Service Delivery, Strategy, Market Research, Consulting, Project Management, SaaS, Team Leadership, Process Improvement, Product Management, Outsourcing, Business Development, Team Building, Business Strategy, Strategic Financial..., Leading Change, Change Leadership
Education
Cornell University 1997 — 1997
Executive Management
Marriott International March 2014 - Present
The Ritz-Carlton Hotel Company LLC June 2013 - February 2014
San Diego Marriott Gaslamp Qtr. September 2011 - July 2012
Strategic Operations February 2011 - October 2011
Quantum Design September 2007 - July 2009
Skills
Benefits Administration, Employee Benefits, Interviews, Employee Relations, Workers Compensation, New Hire Orientation, Benefits, Onboarding, Recruiting, Applicant Tracking..., Microsoft Office, ADP ezLaborManager, ADP Payroll, ADP ReportSmith, HRIS Database Management, PeopleSoft, New Hire Orientations, Customer Service, Human Resources, Hiring, Hospitality Industry, Training, Hospitality
Education
Columbia College 2014 — 2015
Associate's Degree, Human Resources Management/Personnel Administration, General, 3.0
Mayfair High School 2001 — 2005
HS Diploma, General Studies
Medox February 2008 - Present
Booking.Com February 2007 - February 2008
Hilton November 2005 - January 2007
ResidenSea September 2004 - October 2005
Hyatt Hotels Corporation September 2003 - October 2004
The Ritz-Carlton Hotel Company LLC April 2002 - June 2003
The Leading Hotels of the World October 2002 - March 2003
Seabourn Cruise Line May 2002 - September 2002
Cunard Line February 2002 - May 2002
Badrutt´s Palace Hotel 1997 - 2000
Skills
Hotels, Hotel Management, Resorts, Pre-opening, Hospitality Management, Front Office, Hospitality Industry, Leisure, Revenue Analysis, Food & Beverage, Luxury, Rooms Division, Yield Management, Tourism, Opening Hotels, Concierge Services, Sales Management, Banquets, Property Management..., Hotel Booking, Micros, Wine, Opera, Catering, Fidelio, Sales & Marketing, Cluster Sales &..., CRM, Cross Selling, International Hotel..., Upselling, Foreign Languages, know how of the Cruise..., New Client Acquisitions, MICROS
Education
Learn with Google 2015 — 2015
Shaw Academy 2015 — 2015
Diploma
Cornell University 2013 — 2014
Certificate
WIFI Wien / Vienna 2005 — 2006
Certificate
HBLA Leoben 1990 — 1995
Diploma
BRG Kapfenberg 1986 — 1990
Hyatt Regency September 2014 - Present
Grand Hyatt October 2013 - December 2013
The Hospitality Services June 2013 - September 2013
BBG-BBGM January 2013 - May 2013
The Hospitality Services June 2012 - August 2012
The Ritz-Carlton Hotel Company LLC July 2011 - August 2011
Hilton Hotels Worldwide June 2009 - July 2009
Skills
Management Consulting, Teamwork, Hospitality, Hotel Management, Resorts, Marketing, Social Media, Event Management, Customer Service, Food & Beverage, Public Speaking, Research, Microsoft Office, Adobe Creative Suite, Hotels, Hospitality Management, PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Hospitality Industry, Management, Rooms Division
Education
Cornell University 2010 — 2014
Bachelor of Science (B.S.), Hotel/Motel Administration/Management
Hankuk Academy of Foreign Studies 2007 — 2010
High School Diploma, English
Chatham Bars Inn April 2014 - Present
Faena Hotels Miami Beach April 2013 - March 2014
The Little Nell, Residences at The Little Nell, Aspen Mountain Club June 2007 - April 2013
Four Seasons Hotels and Resorts June 2005 - June 2007
Four Seasons Chicago August 2003 - May 2005
The Ritz-Carlton Hotel Company LLC November 1999 - July 2003
Skills
Hospitality Management, HOA Management, Restaurant Management, Marketing Strategy, Event Planning, Club Management, Outdoor Recreation, Food & Beverage, Catering, Destination Marketing, Non-profits, Executive Management, Management, Event Management, People Skills, Resorts, Hotels, Nonprofits, Leadership Development, Trusted Business Partner, Committed to Customer..., Hotel Management, Wine, Hospitality Industry, Pre-opening, Tourism, Leisure, Rooms Division, Hospitality, Fine Dining, Luxury, Culinary Skills, Restaurants, Food Service, Food, Revenue Analysis, Property Management..., Yield Management, Budgets, HOA, Opening Hotels, Menu Development, Front Office, Micros, Customer Satisfaction, MICROS
Education
Cornell University
General Manager's Program
Golden Gate University
Consumer Financial Protection Bureau (CFPB) January 2015 - Present
Consumer Financial Protection Bureau May 2013 - January 2015
Digital Risk January 2013 - May 2013
Consumer Financial Protection Bureau June 2011 - January 2012
Bank of America August 2007 - June 2011
NAHREP Central Florida 2010 - 2011
Hispanic Chamber of Commerce of Metro Orlando 2007 - 2009
Homebanc Mortgage Corporation June 2004 - August 2007
United States Air Force January 2001 - January 2007
The Ritz-Carlton Hotel Company LLC 1997 - 2000
Skills
FHA, Loans, Loan Origination, Banking, Refinance, First Time Home Buyers, Referrals, Real Estate, REO, Short Sales, Negotiation, Mortgage Lending, Investments, Investment Properties, Mortgage Banking, Insurance, Residential Mortgages, Strategic Planning, Foreclosures, VA loans, Customer Service, Contract Negotiation, Social Media Marketing, Condos, Credit, Operations Management, Public Speaking, Relocation, Risk Management, Financial Analysis, Organizational..., Single Family Homes, Compliance, Real Estate Financing, Credit Analysis, VA, Mortgage, Home, Mortgage Industry, Conventional, Residential, Purchase, Budgeting, Customer Relations, Mortgage Compliance, Risk Assessment, Financial Services, Portfolio Management, USDA, Marketing
Education
University of Phoenix 2003 — 2005
MBA, Business Administration
Community College of the Air Force 2001 — 2003
A.A.S, Transportation/Logistics
University of Puerto Rico 1994 — 1999
B.S, Industrial Management
Rosa-Bell 1984 — 1994
The Ritz-Carlton Leadership Center February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2014 - February 2015
Office of Admission, Davidson College August 2013 - May 2014
The Davidsonian February 2013 - March 2014
The Ritz-Carlton Hotel Company LLC May 2013 - August 2013
USA Whitewater Slalom Team April 2007 - April 2013
Skills
Social Media, Publicity, Slalom Kayaking, Blogging, Sports, Public Speaking, Social Networking, Leadership, Community Outreach, Fundraising, Event Management, Editing, Video, Teamwork, Training, Data Analysis, Marketing, Advertising, PowerPoint, Food & Drink, Mobile Communications
Education
Davidson College 2010 — 2014
Bachelor’s Degree, B.S. in Psychology and Minor in Communication Studies, Cum Laude
Bishop-McCann February 2015 - Present
The Bennington 1997 - Present
HelmsBriscoe December 2000 - December 2013
Conde Nast 2010 - 2011
Barnsley Gardens 1992 - 1993
The Ritz-Carlton Hotel Company LLC 1990 - 1992
Hyatt Hotels Corporation 1988 - 1990
Spring Creek Ranch 1987 - 1988
Skills
Hotels, Resorts, Management, Event Management, Customer Satisfaction, Budgets, Sales, Negotiation, Hospitality Industry, Hospitality Management, Resume Writing, Interview Preparation, Networking, Press Releases
Education
Cornell University 1983 — 1987
Bachelor of Science (BS), School of Hotel Administration
NewYork-Presbyterian Hospital September 2013 - Present
Fontainebleau Florida Hotel, LLC July 2010 - September 2013
Fontainebleau Florida Hotel, LLC September 2008 - July 2010
Ocean Reef Club November 2007 - August 2008
The Ritz-Carlton Hotel Company LLC September 2006 - October 2007
The Ritz-Carlton Hotel Company LLC September 2005 - September 2006
The Ritz-Carlton Hotel Company LLC May 2004 - August 2005
The Ritz-Carlton Hotel Company LLC September 2002 - May 2004
The Ritz-Carlton Hotel Company LLC September 2001 - September 2002
The Ritz-Carlton Hotel Company LLC August 2000 - September 2001
Skills
Hospitality Management, Hotel Management, Six Sigma, Performance Management, Performance Improvement, TQM, Quality Management, Continuous Improvement, Process Improvement, Cross-functional Team..., Organizational..., Quality Assurance, Team Leadership, DMAIC, Kaizen, Leadership Development, Quality Auditing, Strategic Leadership, Organizational..., Root Cause Analysis, SWOT analysis, Change Management, Financial Analysis, FMEA, Performance Metrics, SPC, Benchmarking, Change Leadership, Customer Satisfaction..., Kaizen Facilitation, Knowledge Management, Lean Initiatives, Lean Sigma, PDCA, Performance Analysis, Performance Appraisal, Performance Measurement, Problem Solving, Profitability..., Project Facilitation, QFD, Quality Inspection, Quality Measurement, ROI development, Service Improvement, Strategic Planning..., Theory of Constraints, Training & Development, VOC, Food Safety Management...
Education
Cornell University 2011 — 2012
Master Certificate, Hospitality Management
Osaka Institute of Tourism 1991 — 1993
Hotel Management, Hospitality and Tourism
Mission Edge June 2014 - Present
Accion, the U.S. Network October 2013 - May 2014
San Diego Social Venture Partners August 2012 - October 2013
Howard Head Sports Medicine 2005 - 2010
The Ritz-Carlton Hotel Company LLC 2003 - 2005
JPMorgan Chase 2002 - 2003
Skills
Non-profits, Event Management, Market Research, Marketing Strategy, Fundraising, Start-ups, Sales, Program Management, Marketing Communications, Editing, Data Analysis, Media Relations, Social Networking, Proposal Writing, Strategic Communications, Management Consulting, Community Development, Coaching, Team Building, Entrepreneurship, Grants, Philanthropy, Organizational..., Leadership, Leadership Development, Social Media Marketing, Management, Program Development, Training, Strategy, Strategic Partnerships, Volunteer Management, Social Entrepreneurship, Economic Development, Capacity Building, Public Policy, Microfinance, Board Development, Workshop Facilitation, Policy Analysis, Program Evaluation, International Relations
Education
Columbia University in the City of New York 2010 — 2012
Master’s Degree, Social Enterprise Administration, Management Fellow
Georgetown University - The McDonough School of Business 1998 — 2002
Bachelor’s Degree, Business Administration, Marketing
Ridge High School 1995 — 1998
Marriott International August 2013 - May 2015
Rockwell Group September 2012 - December 2012
USA TODAY September 2010 - December 2010
U.S. News & World Report May 2010 - August 2010
The Ritz-Carlton Hotel Company LLC March 2010 - August 2010
Education
Georgetown University 2008 — 2011
Bachelor of Arts (B.A.)
Columbia University - Graduate School of Architecture, Planning and Preservation 2011 — 2012
Non-Degree, New York/Paris Program
Harvard University Graduate School of Design 2011 — 2011
Non-Degree, Career Discovery Program
Parsons School of Design 2015 — 2016
Associate of Arts and Sciences (AAS)
Luxury Retreats February 2015 - June 2015
Four Seasons Hotels and Resorts June 2013 - February 2015
Four Seasons Hotels and Resorts September 2011 - June 2013
Trump International Hotel and Tower, NYC January 2010 - September 2011
The Ritz-Carlton Hotel Company LLC February 2007 - December 2009
Gramercy Park Hotel March 2006 - February 2007
The Ritz-Carlton Hotel Company LLC March 2006 - February 2007
W Hotels 2005 - March 2006
Walt Disney World January 2005 - December 2005
Skills
Hotels, Rooms Division, Front Office, Hospitality Management, Hospitality Industry, Hotel Management, Micros, Pre-opening, Resorts, Hospitality, Food & Beverage, Banquets, Revenue Analysis, Opera, Property Management..., Hotel Booking, Guest Service Management, Luxury, Employee Relations, Guest Recovery, Yield Management, Concierge Services, Restaurants, Culinary Skills, Opening Hotels, Pre-opening experience, Fine Dining, Customer Satisfaction, Menu Development, MICROS
Education
New York City College of Technology 2005 — 2009
Bachelor of Science (B.S.), Hospitality Administration/Management
New York City College of Technology 2005 — 2007
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training
CUNY New York City College of Technology 2006 — 2006
Wine Steward/Sommelier
Disney University 2005 — 2005
Hospitality Management and Marketing, Tourism and Travel Services Management
IBM March 2014 - Present
E-Cornell December 2012 - July 2014
ID Media June 2013 - March 2014
J. Christopher Capital June 2012 - August 2012
Blue Flame Marketing May 2011 - August 2011
Discover New York June 2010 - August 2010
Sophie's Stress-Free Soirées 2007 - 2009
The Ritz-Carlton Hotel Company LLC June 2008 - August 2008
Waterbar June 2008 - August 2008
Skills
Social Media Marketing, Business Networking, Microsoft Office, Microsoft PowerPoint, Microsoft Word, French, Business communication, Leadership, Marketing, PowerPoint, Event Planning, Management, Marketing Research, SEO, Business Communications
Education
Cornell University 2010 — 2013
Bachelor of Science Degree, Marketing Concentration, Hotel Management
New York University 2009 — 2010
Hotel and Sports Management
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2010 - August 2014
Vail Marriott Mountain Resort & Spa November 2009 - April 2010
Sun Valley Resort December 2006 - March 2007
Käfer Party Service June 2006 - July 2006
Skills
Customer Service, Hotels, Hotel Management, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Rooms Division, Pre-opening, Restaurants, Front Office
Education
Cornell University 2011 — 2012
Master Certificate in Hospitality Management
Johnson and Wales University 2005 — 2010
Bachelors of Science, Hotel Management & Culinary Arts
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company LLC May 2013 - October 2014
Aldea Thai Resort May 2012 - February 2013
The Reef Playacar Resort & Spa August 2011 - May 2012
Skills
Hotel Management, Hospitality, Hotels, Resorts, Hospitality Industry, Hospitality Management, Front Office, Tourism, Revenue Analysis, Food & Beverage, Sales, Rooms Division, Hotel Booking, Customer Service, Opera, Property Management..., Leisure
Education
Ranchview High School 2005 — 2009
Dallas County Community College
Beverly Pacific, LLC August 2015 - Present
Griffin Capital December 2012 - July 2015
Moody's Investors Service October 2010 - November 2012
Merrill Lynch December 2009 - January 2010
The Ritz-Carlton Hotel Company LLC June 2009 - August 2009
Toll Brothers,Inc. June 2007 - August 2007
The Statler Hotel June 2007 - August 2007
Skills
Commercial Real Estate..., Excel Modeling, Structured Finance, Real Estate, Due Diligence, Valuation, Microsoft Excel, Financial Modeling, Real Estate Economics, Lacrosse, Credit, Market Analysis, Commercial Real Estate, Asset Management, Acquisitions, Portfolio Management, Finance
Education
Cornell University 2006 — 2010
Bachelor of Science, Hotel Administration, Concentration in Real Estate/Finance, Minor in Real Estate
Salisbury School
Wilton High School
Starwood Hotels & Resorts Worldwide, Inc. February 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2013 - January 2014
Cornell University August 2010 - January 2013
Morgans Hotel Group June 2012 - August 2012
Cornell University July 2011 - May 2012
Old York Cellars Winery July 2011 - August 2011
The Ritz-Carlton Hotel Company LLC December 2010 - January 2011
The Pierre a Taj Hotel June 2010 - August 2010
Paramount Country Club June 2008 - August 2009
Skills
Hospitality, Hospitality Industry, Event Planning, Hospitality Management, Hotels, Microsoft Office, Leadership, Banquets, Front Office, Employee Relations, Micros, Micros VuPoint, TIPS Certified, ServSafe, LightSpeed, Timesaver, Report Management, Delphi, Human Resources, Wine, Recruiting, Food & Beverage, Restaurants, Microsoft Excel, Hotel Management, PowerPoint, Customer Service
Education
Cornell University 2009 — 2013
Bachelor of Science (B.S.), Hotel Administration
Clarkstown High School North 2005 — 2009
Courtyard by Marriott April 2015 - Present
Fontainebleau Miami Beach July 2014 - March 2015
Chat 'N' Chill, Ltd. March 2013 - October 2013
Viana Hotel & Spa May 2012 - August 2012
The Ritz-Carlton Hotel Company LLC May 2011 - July 2011
The Inn at Great Neck June 2009 - May 2010
The Roosevelt Hotel June 2008 - August 2008
Skills
Microsoft Office Suite..., Hospitality, Hotels
Education
Cornell University 2010 — 2014
Hospitality Administration/Management
NSHA 2006 — 2010
Wilkinson& Jeansonne / French Quarter Realty / Christie's International Real Estate January 2011 - Present
French Quarter Realty 2007 - 2011
Driskill Hotel Austin 2008 - 2009
The Ritz-Carlton Hotel Company LLC 2001 - 2008
Grand America Hotel 2002 - 2006
Loews Hotels 1997 - 2001
Loews Ventana Canyon 1997 - 2001
Loews Ventana Canyon Resort 1997 - 2001
Rosewood Hotels & Resorts 1982 - 1988
Education
Concord University
Travel Industry Management
West Virginia University
LivingSocial February 2015 - Present
LivingSocial July 2013 - February 2015
Reading Partners March 2014 - January 2015
LivingSocial November 2012 - July 2013
Four Seasons Hotels and Resorts September 2012 - October 2012
Four Seasons Hotels and Resorts January 2012 - September 2012
Four Seasons Hotels and Resorts July 2010 - December 2011
Caribbean Property Group June 2009 - August 2009
The Ritz-Carlton Hotel Company LLC June 2008 - August 2008
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Rooms Division, Hotel Management, Resorts, Food & Beverage, Revenue Analysis, Restaurants, Sales, Salesforce.com, Travel Sales, E-commerce, Account Management, Online Travel
Education
Cornell University 2006 — 2010
Bachelor of Science (BS), School of Hotel Administration
Fairleigh Dickinson University, International School of Hospitality & Tourism Management September 2003 - Present
Back Bay Restaurant Group March 1997 - April 2003
Select Restaurants February 1996 - March 1997
DoubleTree by Hilton June 1995 - February 1996
BackBay Restaurant Group June 1994 - June 1995
Nassau Inn September 1992 - June 1994
Restaurant Associates April 1991 - September 1992
The Ritz-Carlton Hotel Company LLC November 1990 - April 1991
Lackmann Culinary Services May 1990 - November 1990
Nassau Inn December 1989 - May 1990
Skills
Leadership Development, Hospitality, Hotels, Higher Education, Strategic Planning, Customer Service, Restaurants, Leadership, Event Planning, Staff Development, Training, Event Management, Hospitality Industry, Recruiting, Banquets, Adult Education, Catering, Coaching, Curriculum Development, Management, Team Building, Public Speaking, Time Management, Employee Relations, Employee Training, Hospitality Management, Budgets, Social Networking, Student Affairs, Fundraising, Social Media
Education
Seton Hall University 2003 — 2010
Ph.D., Higher Education
Cornell University 1986 — 1989
MPS, Hotel Management
Rutgers University-New Brunswick 1980 — 1984
BA, Political Science and Spanish
The Ritz-Carlton Hotel Company LLC December 2011 - Present
Crown Jewel Productions LLC May 2011 - Present
Waveland Creative LLC June 2005 - Present
The Ritz-Carlton Destination Club April 2010 - December 2011
The Ritz-Carlton Destination Club May 2006 - April 2010
The Holy Land Experience 2004 - 2006
Sola Scriptura 1993 - 2004
Nike Securities 1993 - 1993
David C. Cook 1990 - 1993
Skills
Hospitality, Hotels, Marketing Strategy, Social Media Marketing, Social Media, Marketing, Online Advertising, Luxury, Advertising, Strategic Partnerships, Competitive Analysis, Brand Awareness, Lead Generation, Marketing Management, Leadership, Creative Strategy, Customer Service, Market Planning, Event Planning, Creative Direction, E-commerce, Brand Development
Education
Columbia College Chicago 1985 — 1990
BA, Film, Screenwriting
NAO Steakhouse Icon Legacy Hospitality October 2014 - Present
Oliver & Bonacini Restaurants January 2013 - October 2014
Gusto101 June 2012 - November 2012
The Ritz-Carlton Hotel Company LLC July 2011 - June 2012
The Ritz-Carlton Hotel Company LLC January 2009 - July 2011
The Ritz-Carlton Hotel Company LLC June 2007 - December 2008
The Peninsula New York January 2006 - May 2008
The Waldorf=Astoria May 2003 - December 2005
The Royal Plaza Montreux May 2001 - June 2002
Skills
Food & Beverage, Restaurants, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Pre-opening, Banquets, Hospitality, Revenue Analysis, Fine Dining, Micros, Catering, Resorts, Menu Development, Front Office, Rooms Division, Restaurant Management, Yield Management, Culinary Skills, Cuisine, Food, Property Management..., Event Management, Tourism, Management, Customer Service, Opening Hotels, Guest Service Management, Food, MICROS, Pre-opening experience
Education
Shannon College of Hotel Management 2000 — 2004
International Hotel Management
Cornell University
Melia Hotels International July 2010 - Present
Gran Meliá Golf Resort Puerto Rico July 2008 - Present
Don Pepe Restaurant July 2009 - July 2010
Melia Hotels June 2008 - July 2009
Banco Popular de Puerto Rico August 2003 - June 2008
Movi Star Empresas January 2000 - June 2003
The Ritz-Carlton Hotel Company LLC November 1998 - January 2000
El Conquistador Hotel & Golf Resort November 1993 - November 1998
DL Toy Works, Dba "Toy Park" NYC November 1986 - September 1993
Lerner Shops July 1979 - October 1986
Skills
CCTV, Executive Protection, Sales Management, New Business Development, Project Management, Corporate Security, Risk Assessment, Negotiation, Account Management, Team Leadership, Close Protection, Alarm Systems, Risk Management, Emergency Management, Management, Enforcement, Sales, Loss Prevention, Public Speaking, First Aid, Coaching, Operations Management, Spanish, Crisis Management, Employee Training, Sarbanes-Oxley Act, English, Conflict Resolution, People Skills, Customer Satisfaction, Leadership, Teamwork, Hospitality, Supervisory Skills, Hotels, Training, Hospitality Management, Tourism, Hotel Management, Hospitality Industry, P&L, Resorts, Event Management, Budgets, Property Management..., Concierge Services, Hotel Booking, Guest Service Management, Rooms Division, Front Office
Education
CUNY Bronx Community College 1989 — 1991
Liberal Arts and Sciences, General Studies and Humanities
The Ritz-Carlton Hotel Company LLC June 2011 - Present
Skills
Hotels, Food & Beverage, Resorts, Hotel Management, Hospitality Management, Project Management, Catering, Restaurants, Revenue Analysis, Management, Sales, Culinary Skills, Restaurant Management, Hospitality Industry
Education
L'Academie de Cuisine 2000 — 2000
Certificate, Pastry Arts
Cornell University 1992 — 1996
Hotel Administration, Food & Beverage Management
Northfield Mount Hermon
The Ritz-Carlton Hotel Company LLC November 2011 - Present
Ritz-Carlton 2004 - Present
The Ritz-Carlton Hotel Company 2004 - Present
The Ritz-Carlton, Rancho Mirage October 2006 - October 2011
The Ritz-Carlton Hotel Company LLC (Ritz-Carlton Rancho Mirage, CA) 2006 - October 2011
The Ritz-Carlton, Lake Las Vegas 2009 - 2010
The Ritz-Carlton, St. Thomas May 2004 - November 2006
Hilton Worldwide December 1999 - December 2001
Hotel Intercontinental Maui 1988 - 1997
Skills
Hospitality Management, Hotels
Education
Columbia University - Columbia Business School 1990 — 1990
Cornell University 1967 — 1971
BS, School of Hotel Administration
Highgate Hotels April 2015 - Present
Highgate Hotels February 2013 - Present
Highgate Hotels December 2011 - February 2013
The Ritz-Carlton Hotel Company LLC May 2010 - December 2011
The Ritz-Carlton Hotel Company LLC March 2010 - May 2010
The Ritz-Carlton Hotel Company LLC October 2008 - March 2010
The Ritz-Carlton Hotel Company LLC September 2007 - September 2008
The Clearview School January 2005 - June 2007
Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Financial Analysis, Financial Reporting, Teaching, Valuation, Feasibility Studies, Property Management..., Accounting, Micros, Pre-opening, Budgets, Forecasting, Food & Beverage, Restaurants, Payroll, Argus Modeling, Leadership, P, MICROS
Education
Cornell University
Certificate, Hotel Real Estate Investments & Asset Management
City University of New York-Baruch College - Zicklin School of Business 2007 — 2011
Master of Business Administration (MBA), Real Estate and Finance
University of Delaware 2000 — 2004
Bachelor of Science (BS), Psychology & Economics
Trade Center Management Associates 2002 - Present
The Ritz-Carlton Hotel Company LLC February 2000 - August 2001
The Ritz-Carlton Hotel Company LLC September 1995 - February 2000
Grand Wailea Resort, Hotel and Spa July 1993 - August 1995
Skills
Event Planning, Conferences, Event Management, Hospitality, Customer Relations, Hotels, Contract Negotiation, Customer Service, Hospitality Industry, Resorts, Meeting Planning, Hotel Management, Pre-opening, Wedding Planning, Tourism, Trade Shows, Restaurants, Revenue Analysis, Microsoft Office, Corporate Events, Banquets, Menu Development, Sales, Food & Beverage, Catering, Convention Services, Wine, Budgets, Public Relations, Front Office, Yield Management, Marketing, Food, Marketing Strategy, Leadership, Customer Satisfaction, Leisure
Education
Cornell University
BS, Hotel Administration
National Cathedral School
The Ritz-Carlton, Rancho Mirage June 2015 - Present
The Ritz-Carlton, Rancho Mirage October 2013 - June 2015
The Ritz-Carlton Hotel Company LLC October 2008 - September 2013
The Ritz-Carlton Hotel Company June 2006 - October 2008
The Ritz-Carlton, Laguna Niguel June 2004 - June 2006
The Ritz-Carlton, Laguna Niguel December 2002 - June 2004
The Ritz-Carlton, St. Louis April 2001 - December 2002
The RItz-Carlton, St. Louis June 2000 - April 2001
Education
Concordia University-Irvine 1997 — 1999
BS, Business Administration, Management and Operations
The Ritz-Carlton Hotel Company LLC 2013 - Present
Marriott International September 2012 - Present
Marriott International November 2011 - August 2012
Marriott International August 2010 - November 2011
Marriott International November 2008 - August 2010
Skills
Hotels, Hospitality Management, Revenue Analysis, Hospitality, Hospitality Industry, Front Office, Hotel Management, Restaurants, Food & Beverage, Yield Management, Inventory Management, Rooms Division, Revenue Forecasting
Education
Colorado State University 1999 — 2003
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
University of Canberra 2002 — 2002
Study Abroad
The Ritz-Carlton, Half Moon Bay March 2013 - Present
The Ritz-Carlton, Rancho Mirage October 2013 - April 2015
The Ritz-Carlton Hotel Company LLC May 2009 - March 2013
Ritz-Carlton Hotel, New Orleans 2008 - February 2013
The Ritz-Carlton, Rancho Mirage June 2008 - May 2009
The Ritz-Carlton, Laguna Niguel November 2001 - June 2008
La Quinta Resort & Club 1998 - 1999
Skills
Revenue Analysis, Hospitality Management, Hospitality, Hospitality Industry, Hotels, Hotel Management, Resorts, Pre-opening, Yield Management, Tourism
Education
Cornell University 1987 — 1991
Bachelor’s Degree, Hotel/Motel Administration/Management
Omni Hotels & Resorts December 2010 - Present
Omni Amelia Island Plantation Resort December 2010 - Present
Omni Corpus Christi 2007 - 2009
Omni Corpus Christi Hotel 2007 - 2009
Omni San Diego Hotel 2007 - 2007
Sonesta Beach Resort Key Biscayne 2003 - 2006
The Ritz-Carlton Hotel Company LLC 1995 - 2003
The Ritz-Carlton Hotel Company 1992 - 2003
Skills
Hotels, Hospitality Management, Hospitality Industry
Education
Colorado Technical University
Business Administration
Massasoit Community College
Hospitality
University of Phoenix
PHR, Human Resources, PHR
Morgans Hotel Group September 2013 - Present
Mary's Center June 2006 - August 2013
Hyatt Hotels Corporation July 2004 - May 2006
The Ritz-Carlton Hotel Company LLC 2003 - 2004
Hilton Worldwide June 1998 - July 2001
Skills
Hospitality Management, Strategic Planning, Recruiting, Hospitality Industry, Human Resources, Customer Service, Public Speaking, Hotels, Event Planning, Talent Management, Change Management, Spanish, Performance Management, Leadership, Training, Employee Relations, Interviews, Management, Personnel Management, Policy
Education
Harvard University 2012 — 2012
Certificate, Organizational Leadership
NHLI 2012 — 2012
Executive Leadership Program, Leadership
The George Washington University 2002 — 2003
Master, Human Resources Development
Cornell University 2001 — 2002
HR Management and Organizational Behavior, Human Resources Management/Personnel Administration, General
Auberge Resorts Collection July 2014 - Present
SPE Certified April 2013 - July 2014
Rouge Tomate NY February 2008 - July 2014
Lark Creek Restaurant Group September 2006 - January 2008
MGM Grand November 2005 - August 2006
The Ritz-Carlton Hotel Company LLC February 2004 - November 2005
Dinex Group LLC. August 2001 - February 2004
Skills
Banquets, Fine Dining, Culinary Skills, Menu Development, Food, Pre-opening, Restaurant Management, Food & Beverage, Chef, Catering, Hospitality, Food Service, Restaurants, Hotels, Hospitality Industry, Cooking, Hospitality Management, Food Safety, Wine
Education
Cornell University 1993 — 1997
B.A., Hotel Restaurant Management
Ramapo
Gensler February 2014 - Present
ARAMARK March 2009 - February 2014
Capital Decor and Events 2007 - 2009
Finishing Touches Events 2005 - 2006
The Ritz-Carlton Hotel Company LLC 2002 - 2005
Skills
Catering, Meeting Planning, Special Events, Luxury Hotels, Event Management, Hotels, Food & Beverage, Sales, Hospitality Management, Hospitality, Banquets, Restaurants, Menu Development, Hospitality Industry, Event Planning, Corporate Events, Wedding Planning, Time Management
Education
Michigan State University 1998 — 2002
BA, The School of Hospitality Business
Cornell University 2007 — 2007
Master Essentials of Hospitality Management, Hospitality Management
Marriott International March 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2011 - Present
The Ritz-Carlton, Lake Tahoe July 2009 - August 2011
The Ritz-Carlton, Denver April 2007 - July 2009
The Ritz-Carlton, Bachelor Gulch December 2005 - May 2007
The Ritz-Carlton Lodge, Reynolds Plantation April 2004 - December 2005
Gettys March 2002 - April 2004
PKF Consulting February 2000 - February 2002
The Ritz-Carlton, Philadelphia 1991 - 1995
Skills
Hospitality Management, Sales, Hospitality Industry, Pre-opening, Resorts, Hotel Management, Restaurants, Banquets, Food & Beverage, Hospitality, Revenue Forecasting, Hotels, Business Strategy, Sanitation, Up-selling, Project Management
Education
Cornell University 1997 — 1999
Masters, Hospitality Management
St. Lawrence University 1987 — 1991
BA, Government
Cobblestone Inn and Suites March 2015 - Present
Revelation Steel LLC March 2011 - November 2014
JW Marriott San Antonio Hill Country Resort and Spa July 2010 - March 2011
The Ritz-Carlton Hotel Company LLC August 2009 - December 2010
Marriott International, The Stanford Court, A Renaissance Hotel July 2008 - July 2009
Fort Collins Marriott 2007 - 2008
Skills
Hospitality, Event Planning, Hospitality Management, Hotels, Event Management, Customer Service, Hospitality Industry, Marketing, Meeting Planning, Food & Beverage, Front Office, Sales, Social Media, Hotel Management, Social Media Marketing, Social Networking, Catering, Micros, Microsoft Office, Leadership, Time Management
Education
Colorado State University 2006 — 2008
Restaurant Resort Management, Business
University of Northern Colorado 2003 — 2006
Business
Apple July 2013 - Present
Sofitel Luxury Hotels and Resorts May 2011 - June 2013
The Ritz-Carlton Hotel Company LLC December 2003 - May 2011
Skills
Recruitment/Retention, Strategic Planning, Employee Relations, Leadership Development, Recruiting, Hospitality Management, Employee Training, Pre-opening, Hospitality, Employee Engagement, Human Resources, Hotels, Talent Acquisition, Time Management, Coaching, Employee Benefits, Team Building, Leadership, Training, Team Management, Hiring, Performance Management, Succession Planning, HR Policies, Management, Talent Management, Labor Relations, Onboarding, Personnel Management, Benefits Administration
Education
Cornell University 2014 — 2014
Advanced Certificate in Strategic HR
Case Western Reserve University - Weatherhead School of Management 2013 — 2013
Inspiring Leadership through Emotional Intelligence, Human Resources Management/Personnel Administration, General
University of Miami FGV 2008 — 2010
MBA, Human Resources
American Hotel & Lodging Educational Instituition 2008 — 2008
Diploma, Hospitality
American Hospitality Academy 2007 — 2008
Diploma, Hospitality Management
University of Cambridge 2003 — 2004
Diploma, Hospitality, Restaurants
McKinsey & Company July 2008 - Present
The Wedding Library May 2007 - January 2008
The Ritz-Carlton Hotel Company LLC May 2006 - August 2006
The Ritz-Carlton Hotel Company LLC May 2005 - August 2005
Skills
PowerPoint, Event Planning, Excel, Word, Event Management, Hotels, Hospitality, Competitive Analysis, Market Research, Marketing Strategy, Marketing Communications, Marketing Research, Microsoft Excel, Microsoft Word, Meeting Planning, Marketing, Food & Beverage, Hospitality Management
Education
Cornell University 2004 — 2008
B.S., Hospitality Administration
Facebook February 2015 - Present
Cornell NorCal June 2014 - Present
NatureBox April 2013 - February 2015
Cornell NorCal June 2013 - June 2014
Optimal, Inc. June 2012 - May 2013
The Ritz-Carlton Hotel Company LLC June 2011 - July 2012
The Ritz-Carlton Hotel Company LLC June 2010 - June 2011
Skills
Photoshop, Hospitality, Social Media, Microsoft Excel, Online Advertising, Account Management, Superior Client Service, facebook api, Word, Excel, Korean, Delphi, conversational French, Illustrator, Microsoft Publisher, Digital Marketing, Branding & Identity, Sales Contracts, Training Delivery, Recruitments, Facebook, Facebook Marketing, Social Media Advertising, Blogging, Marketing, Advertising, E-commerce, Online Marketing, Social Media Marketing, Content Strategy, Strategy, Management
Education
Cornell University
Bachelor of Science (B.S.)
Lorenzo de' Medici
(Study Abroad), Graphic Design
Neiman Marcus March 2012 - Present
Seasonings, Inc/ Culinary Village of ONE, Inc December 2009 - April 2012
The Ritz-Carlton Hotel Company LLC July 2008 - April 2009
The Walt Disney Company January 2006 - July 2008
Skills
Culinary Skills, Menu Development, Cuisine, Fine Dining, Recipes, Catering, Banquets, Restaurants, Food & Beverage, Sanitation, Food Service, Restaurant Management
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2007 — 2008
Bachelor of Arts (BA), Culinary Arts
Concord Law School - Kaplan University 2003 — 2007
Training Manager, Micron Technology
Medallia, Inc. July 2014 - Present
Saund (Cornell Startup) January 2014 - May 2014
ArtZoco February 2014 - April 2014
Reckitt Benckiser June 2013 - August 2013
DePuy Synthes, Companies of Johnson & Johnson January 2013 - May 2013
The Ritz-Carlton Hotel Company LLC January 2012 - June 2012
The Ritz-Carlton Hotel Company LLC August 2010 - January 2012
The Ritz-Carlton Hotel Company LLC September 2009 - August 2010
Crowne Plaza Hotel & Suites June 2007 - January 2008
Skills
Hotel Management, Event Management, Customer Engagement, Property Management..., Delphi, MYOB, Point of Purchase, Piano, Classical Ballet, Scuba Diving, Hospitality Industry, Hospitality, Food & Beverage, Hotels, Revenue Analysis, Front Office, Rooms Division, SPSS, IRI Data Analysis, Marketing Analytics, Brand Management, Marketing Strategy
Education
Cornell University - Johnson Graduate School of Management 2012 — 2014
Master of Business Administration (MBA), Marketing
Le Cordon Bleu 2007 — 2009
Bachelor of Business (Hotel & Resort Management), Hospitality, GPA 4.0
Entertainment Cruises Inc. February 2012 - Present
The Ritz-Carlton Hotel Company LLC April 2008 - January 2012
Skills
Food, Hospitality, Hospitality Industry, Hospitality Management, Restaurants, Hotels, Catering, Banquets, Menu Development, Pre-opening, Fine Dining, Customer Service, Hotel Management, Resorts, Event Management, Restaurant Management, MICROS, Event Planning, Culinary Skills, Tourism, Wine, Front Office, Guest Service Management, Customer Satisfaction, Cuisine, Food Safety, Meeting Planning, Recipes, Time Management, Cooking, Sales, Management, Corporate Events, Hiring, New Restaurant Openings, Opera, Menu Costing, Food Preparation, Budgets, Sanitation, Pastry, Bartending, Convention Services, Hotel Booking, Food
Education
Community College of Philadelphia
Associate of Arts and Sciences (AAS), Hotel, Motel, and Restaurant Management
Temple University
Bachelor of Applied Science (B.A.Sc.), Tourism and Hospitality Management
Marriott International March 2012 - Present
Marriott Hotels October 2006 - March 2012
The Ritz-Carlton Hotel Company LLC January 2006 - September 2006
Friendly Ice Cream Corporation March 2002 - November 2005
Walmart January 2001 - February 2002
Skills
Hospitality, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Front Office, Customer Service, Customer Satisfaction, Customer Experience, Customer Acquisition, Written & Verbal..., Food Service, Microsoft Office, Data Entry
Education
Columbus State 2010 — 2014
Registered Nursing/Registered Nurse
Mount Vernon Nazarene University 1999 — 2000
The Ritz-Carlton Hotel Company LLC April 2009 - Present
Kauai Marriott August 2007 - April 2009
Princeville Hotel November 2002 - August 2007
Skills
Hotel Management, Hotels, Resorts, Luxury, Hospitality Industry, Hospitality Management, Revenue Analysis, Rooms Division, Tourism, Food & Beverage, Hospitality, Yield Management, Front Office, Pre-opening, Banquets, Event Management
Education
Cornell University 1996 — 1999
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Cornell University 1995 — 1999
B.SS, Hotel School
onefinestay November 2014 - Present
onefinestay March 2014 - Present
The James Hotel August 2012 - September 2013
The Pierre, A Taj Hotel September 2011 - August 2012
The Ritz-Carlton Hotel Company LLC August 2010 - September 2011
Education
Cornell University 2006 — 2010
Bachelor's Degree, Hotel Administration
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - March 2015
The Ritz-Carlton Hotel Company LLC July 2012 - October 2013
The Ritz-Carlton Hotel Company LLC October 2010 - July 2012
InterContinental Hotels Group November 2009 - October 2010
InterContinental Hotels Group June 2008 - November 2009
InterContinental Hotels Group (IHG®) June 2006 - July 2007
InterContinental Hotels Group (IHG®) July 2005 - May 2006
Skills
Opera, Fidelio, PeopleSoft, Excel, Word, Outlook, PowerPoint, Rooms Division, Guest Service, Hospitality Management, Hospitality, Hotels, Front Office, Resorts, Hospitality Industry, Guest Satisfaction, Microsoft Excel, Management, Customer Service, Leadership, Hotel Management, Micros, Opening Hotels, Food & Beverage, Pre-opening, Customer Satisfaction, Property Management..., Revenue Analysis, Tourism
Education
Cornell University 2011 — 2012
Master Certificate in Hospitality Management
Romanian-American University Bucharest 2004 — 2008
Bachelor
SoulCycle January 2015 - Present
SoulCycle May 2013 - January 2015
SoulCycle July 2012 - May 2013
SoulCycle May 2012 - July 2012
Wright Fitness and Cycling February 2012 - May 2012
INsider Private Concierge June 2011 - August 2011
Martha Stewart Living Omnimedia May 2011 - May 2011
INsider Private Concierge June 2010 - August 2010
The Ritz-Carlton Hotel Company LLC May 2009 - August 2009
Williams-Sonoma, Inc. June 2008 - August 2009
Skills
Social Media, Microsoft Office, Cooking, Event Planning, PowerPoint, Microsoft Word, Hospitality, Customer Service, Social Networking, Facebook, Event Management, Public Speaking
Education
Cornell University 2008 — 2012
Bachelor of Science, Hotel Administration
Rye Country Day School 1995 — 2008
Maison de la Categorie October 2014 - Present
Fauchon Korea March 2013 - October 2014
Le Bernardin August 2009 - March 2013
Daniel Boulud - Dinex Group June 2008 - June 2009
Four Seasons Hotel New York October 2007 - June 2008
L'Atelier de Joël Robuchon at Four Seasons Hotel New York June 2006 - October 2007
Per Se (New York) February 2006 - March 2006
Daniel Restaurant (New York) May 2005 - August 2005
The Ritz-Carlton Hotel Company LLC February 1995 - February 1998
Education
Cornell University 2004 — 2006
MA, Hotel-Restaurant Management
The Ritz-Carlton Hotel Company LLC February 2009 - Present
Buckhead Life Restaurant Group November 2004 - January 2009
Rare Hospitality August 2003 - November 2004
Starwood Hotels & Resorts Worldwide, Inc. August 2000 - August 2003
Starwood Hotels & Resorts Worldwide, Inc. September 1998 - August 2000
Radisson Hotels November 1997 - June 1998
Holland America Line November 1993 - January 1996
Golfclub de Hoge Kley Leusden The Netherlands January 1993 - November 1993
Park Hotel Mattenhof September 1991 - December 1992
Postillion Hotels August 1990 - September 1991
Skills
Hospitality Management, Hotel Management, Hotels, Pre-opening, Food & Beverage, Banquets, Fine Dining, Restaurants, Culinary Skills, Management, Hospitality
Education
Court of Master Sommeliers, Americas 2011 — 2011
Introductory Course Examination Level 1, Sommelier, N/A
Clayton College & State University 2004 — 2004
N/A, N/A, N/A
Cornell University 1999 — 1999
Food and Beverage Management
M.H.S. "Haagland" Commercial College Education, Hotel/Catering/Tourism. The Hague The Netherlands 1986 — 1990
Yes, English, German, Accounting, Food and Beverage, Tourism, N/A
High School "Christian Mavo Soest" The Netherlands 1980 — 1986
Yes, N/A
Marriott International February 2013 - Present
Marriott International February 2013 - Present
Marriott International July 2010 - February 2013
The Ritz-Carlton Hotel Company LLC April 2007 - July 2010
Marriott International July 2005 - April 2007
Marriott International September 2003 - July 2005
Marriott International April 2002 - September 2003
Skills
Strategy, Forecasting, Leadership, Management, Budgets, Hotels, Training, Resorts, Finance
Education
Cornell University 1997 — 2001
BS, Business, Hospitality
The Mar-a-Lago Club September 2006 - Present
The Ritz-Carlton Hotel Company LLC 1997 - 2004
Skills
Restaurant Management, Menu Development, Food & Beverage, Hospitality Management, Catering, Certified Sommelier
Education
Florida Culinary Institute 1994 — 1996
Culinary Arts, Associate in applied science
Cornell University
Professional Development Program, Advanced Hospitality Management
Rayonier December 2005 - Present
Rayonier December 2010 - June 2012
Rayonier June 2007 - December 2010
Rayonier December 2005 - June 2007
Rayonier December 2004 - December 2005
Smurfit-Stone September 2004 - December 2004
The Ritz-Carlton Hotel Company LLC March 1998 - February 2004
Skills
Solid Organizational,...
Education
Columbia Southern University 2009 — 2011
Bachelor of Science (B.S.), Environmental Management
Seven Hills Police Department August 1995 - May 2013
Linndale Police Department 1992 - 1995
Randall Park Mall 1991 - 1993
The Ritz-Carlton Hotel Company LLC 1990 - 1991
Dancin' 1987 - 1991
Skills
Criminal Investigations, Crime Prevention, Physical Security, Surveillance, Public Speaking, Computer Proficiency, Report Writing, Communication, Supervisory Experience, Digital Photography, Photography, Critical Thinking, Microsoft Office, Observation, Firearms, Active Shooter, Customer Service, Strategic Planning, Problem Solving, Leadership, Self-confidence, Self-directed Learning, Self Defense, Windows, Executive Protection, Criminal Justice, Cultural Awareness, Reading People, Crisis Management, Negotiation, Mediation
Education
The University of Akron 1992 — 1992
OPOTA, Police Academy
Cuyahoga Community College 1991 — 1991
OPOTC, Basic Security Certification
Maple Heights High School 1984 — 1988
Diploma
Piccolo's Italian Steakhouse 2013 - 2013
The Ritz-Carlton Hotel Company LLC 2010 - 2013
Skills
Culinary Skills
Education
Columbus State 2002 — 2004
Associate of Arts (A.A.), Culinary Arts/Chef Training
Youngstown State University 1992 — 1994
Associate's degree, Accounting