The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
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The Ritz-Carlton Hotel Company LLC Employees
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Education
University of Florida 2013 — 2014
Master's Degree
ESADE Business & Law School 2014 — 2014
Master's Degree
Florida State University 2009 — 2012
Bachelor of Science (BS)
Meta House December 2012 - Present
Meta House December 2009 - Present
St. Marcus Lutheran School October 2008 - May 2009
The Ritz-Carlton Hotel Company, L.L.C. May 2008 - October 2008
Morphogenix LLC April 2007 - April 2008
Trump International Hotel and Tower, NYC March 2006 - April 2007
Eatery Restaurant, NYC July 2005 - March 2006
ASSOCIATED BANK, N.A, MILWAUKEE, WI October 2003 - June 2005
MISC January 2002 - January 2005
BANK ONE, MENOMONEE FALLS, WI April 2003 - October 2003
Skills
Data Collection, Customer Service, Event Planning, Non-profits, Event Management, Volunteer Management, Fundraising, Microsoft Office, Marketing, Public Speaking, Community Outreach, Social Media, Public Relations, Editing, Administrative..., Time Management, Interviews, Nonprofits, Management, Training, Teaching, Newsletters, Grant Writing, Case Management, Research, Outlook, Leadership, Program Development, Resume Writing, Youth Development, Grants, Community Development, Staff Development, Coaching, Workshop Facilitation, Social Services, Social Networking, Recruiting, Higher Education, Social Media Marketing, Career Counseling, Psychotherapy
Education
Concordia University-Wisconsin 1998 — 2002
Bachelor of Arts, Organizational Communications, Public Relations, Marketing
Luther Preparatory School, Watertown, WI 1994 — 1998
High School Diploma
Whitelodging October 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - October 2014
Embassy Suites Loveland May 2013 - June 2014
Marriott Hotels March 2012 - May 2013
Skills
Banquets, Weddings, Catering, Contract Negotiation, Hotel Management, Corporate Events, Hospitality Management, Resorts, Customer Service, Event Management, Event Planning, Food, Hospitality Industry, Food, Hospitality, Hotels, Pre-opening
Education
Colorado State University 2005 — 2010
Recreation and Tourism, Natural Resource Recreation and Tourism
Colorado State University
Human Dimensions of Natural Resources, Natural Resource Recreation and Tourism
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company LLC October 2012 - June 2014
Marriott International August 2011 - October 2012
Marriott International December 2010 - August 2011
Marriott International November 2009 - December 2010
Skills
Hospitality Management, Banquets, Hotels, Micros, Hospitality Industry, Restaurants, Pre-opening, Food & Beverage, Hotel Management, Resorts, MICROS, Property Management..., Revenue Analysis, Catering, Customer Service, Hospitality
Education
Colorado State University 2005 — 2009
Bachelor's degree, Restaurant and Resort Management
The Ritz-Carlton Resorts of Naples February 2010 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2010 - October 2010
The Ritz-Carlton Resorts of Naples July 2007 - February 2010
The Neighborhood Health Clinic May 2006 - August 2006
American Red Cross May 2006 - August 2006
Longhorn Steakhouse March 2003 - October 2005
Premier Properties of Southwest Florida, Inc. Realtors May 2005 - August 2005
Skills
Food & Beverage, Customer Service, Hospitality, Event Management, Event Planning, Team Management, Inventory Management, Sales Operations, Marketing Strategy, Social Networking, Public Relations, Social Media, Grant Writing, Interviewing Skills, Public Speaking, Editorial Writing, Banquet Operations, Conference Management, Feature Writing, Generating Revenue, Training & Development, Microsoft Office, Management, Hospitality Management, Sales
Education
Elon University 2003 — 2007
Bachelor of Arts (BA), Corporate Communications
Barron Collier High School 1999 — 2003
High School, 9-12
St. Ann's Catholic School 1990 — 1999
K-8
Truckee River Winery April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - April 2015
Sierra Nevada College August 2011 - May 2014
Sierra Nevada College January 2011 - May 2013
Victoria's Secret January 2010 - January 2012
Skills
Social Networking, Higher Education, Social Media, Community Outreach, Spanish, Fundraising, Public Speaking, Research, Event Planning, Editing, PowerPoint, Microsoft Office, Tutoring, Childcare, Food & Beverage, Customer Service
Education
Sierra Nevada College 2011 — 2013
Bachelor of Science (BS), Global Business Management, 3.89 GPA
Eckerd College 2009 — 2011
Duke Fyffe Real Estate Group January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2013 - May 2014
Vail Resorts October 2012 - May 2013
Gray Construction Inc. June 2003 - August 2009
Skills
Real Estate, First Time Home Buyers, Sellers, Residential Homes, Customer Service, Investment Properties, Negotiation, Marketing, Short Sales, Sales
Education
Colorado State University 2007 — 2012
Bachelor's Degree, Communication Studies and Business Administration
Car City Orbit Leasing Reliable Auto Finance Car Today January 2015 - Present
Lacks Enterprises September 2012 - January 2015
Eagle Village, Inc January 2012 - June 2012
The Ritz-Carlton Hotel Company, L.L.C. September 2010 - May 2011
Vail Resorts May 2009 - October 2009
Skills
Payroll, Accounting, Microsoft Office, Customer Service, Microsoft Excel, Employee Relations, Kronos Timekeeping, Attendance Management, Teamwork, Making Deadlines, Cash Management, Manufacturing, Multitasking, Human Resources, Marketing, Time Management, Sales, Managing Associates, ADP Payroll, Paylocity Payroll, Reynolds and Reynolds, Dealertrack
Education
Davenport University 2013 — 2015
Master of Business Administration (MBA), Accounting, 3.64 GPA
Ferris State University 2008 — 2012
Bachelor of Science (BS), Marketing
DICK'S Sporting Goods September 2014 - Present
Ray's Pressure Wash & Window Cleaning Services October 2013 - Present
Collier County Government February 2006 - October 2013
General Labor Staffing Services, INc. January 2005 - February 2006
The Ritz-Carlton Hotel Company, L.L.C. January 2004 - December 2004
United States Air Force September 1982 - December 2003
Skills
Customer Service, Event Planning, Inventory Management, Training, Microsoft Office, Small Business, Team Building, Leadership, Public Speaking, Coaching, Community Outreach, Customer Satisfaction, Management, Microsoft Excel, Nonprofits, Program Development, Retail, Sales, Event Management, Program Management, Social Media Marketing
Education
Community College of the Air Force 1997 — 2002
Human Resources & Organizational Management
Community College of the Air Force 1994 — 1998
Associate's degree, Instructor Of Technology and Military Science
Community College of the Air Force 1992 — 1998
Associate's degree, Criminal Justice and Administration
Lino P. Rivera H.S. 1978 — 1981
H.S., General
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company LLC May 2013 - Present
The Ritz-Carlton Hotel Company LLC October 2011 - Present
The Ritz-Carlton Hotel Company LLC January 2011 - October 2011
DoubleTree by Hilton May 2010 - January 2011
Homewood Suites by Hilton Hotel September 2009 - May 2010
Homewood Suites by Hilton Hotel December 2008 - September 2009
Education
Elizabethtown College 2006 — 2010
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Emory University School of Law, Law Library August 2011 - May 2014
Druid Hills United Methodist Church 2012 - 2013
Florida Annual Conference of the United Methodist Church May 2012 - August 2012
Decatur Cooperative Ministries (Hagar's House) August 2011 - May 2012
Publix Super Markets January 2006 - August 2011
Northland, A Church Distributed January 2011 - May 2011
Aloma United Methodist Church June 2010 - December 2010
Warren W. Willis United Methodist Summer Camp 2007 - 2009
Skills
Nonprofits, Teaching, Leadership, Social Services, Community Outreach, Volunteer Management, Curriculum Design, Program Development, Non-profits, Conflict Resolution, Management, Public Speaking, Event Planning, Fundraising, At-risk Populations, Editing, PowerPoint, Theology, Youth Development, Case Managment, Customer Service, Microsoft Office, WordPress, Microsoft Excel, Public Speak, Preaching, Prezi, Youth Engagement, Building Relationships, Leadership Retreats, Critical Thinking, Mental Health Counseling, Microsoft Word, Windows, Mac OS, Crisis Intervention, Conflict Management, Adult Education, Communication, Team Building, Training, Pastoral Care, Leadership Development, Community Development, Staff Development, Social Networking, Research, Social Media
Education
Emory University 2011 — 2014
Master of Divinity, Theology
University of Central Florida 2009 — 2011
B.S.W., Social Work, Nonprofit
Daytona State College 2007 — 2009
Associate of Arts
St. Joseph Academy - St. Augustine, FL 2004 — 2007
High School Diploma
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Rittenhouse Hotel May 2013 - September 2014
Hotel Monaco Philadelphia, A Kimpton Hotel September 2012 - April 2013
Taj Hotels Resorts and Palaces January 2007 - January 2012
Skills
Catering, Hospitality Management, Hotels, Food & Beverage, Menu Development, Hospitality, Hospitality Industry, Banquets, Hotel Management, Front Office, Event Management, Event Planning, Meeting Planning, Revenue Analysis, Corporate Events, Resorts, Pre-opening
Education
East Stroudsburg University of Pennsylvania 1993 — 1997
Hospitality Management
East Stroudsburg University
Bachelor of Arts, Hospitality Management
Front Burner Restaurants June 2015 - Present
Headington Companies November 2014 - June 2015
Consilient Restaurants January 2013 - November 2014
Twomey Concepts August 2010 - December 2012
The Ritz-Carlton Hotel Company, L.L.C. August 2007 - August 2010
Craft Restaurant Group January 2006 - August 2007
M Crowd Restaurant Group January 2002 - January 2006
Skills
Business Strategy, Food, Marketing Strategy, New Business Development, Strategic Planning, Customer Service, Leadership, Restaurant Management, Team Building, Catering, Fine Dining, Food, Hospitality, Hospitality Management, Menu Development, Restaurants, Hospitality Industry, Event Management, Banquets, Event Planning, Management, Wine, Hotels, Inventory Management, Pre-opening, Customer Satisfaction, Hotel Management, MICROS, Food Safety, Budgets, Sales
Education
Court of Master Sommeliers 2015 — 2015
Introductory Sommelier, Wine Theory, Tasting & Service
Collin County Community College
Plano East Senior High
Cornell University August 2015 - Present
Irvine Company June 2015 - August 2015
Irvine Company June 2014 - August 2014
Cornell University January 2014 - May 2014
The Ritz-Carlton Hotel Company, L.L.C. June 2013 - August 2013
Lighthouse Management Company May 2011 - August 2013
Honu Hale Vacation Rentals December 2008 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Event Planning, Marketing
Education
Cornell University School of Hotel Administration 2012 — 2016
Candidate for Bachelor of Science, Hotel Administration Major; Real Estate Minor; Focus in Finance and Information Systems, Senior
Laguna Beach High School 2008 — 2012
Kerr Corporation February 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2012 - March 2013
Abstrakt Marketing Group December 2009 - February 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows, Outlook, Recruiting, Interviews
Education
Colorado State University 2005 — 2009
College of Applied Human Sciences, Hospitality Management, MInor in Business Management
HIghlands Ranch High School 2001 — 2005
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Brookwood School January 2012 - Present
Endicott College September 2013 - May 2014
Endicott College September 2010 - May 2014
Project Adventure September 2013 - December 2013
Farmington Sports Arena January 2012 - January 2012
Valley Physical Therapy June 2011 - August 2011
Skills
Photography, Digital Photography, Photoshop, Easy to Talk to, Editing, Management, Travel Photography, Adventure Travel, Marketing, Digital Marketing, Final Cut Pro, Video Production, Video Editing, Event Photography, Event Planning, Volunteering, Experiential Learning, Recreation Planning, After School Programs, Working With Children
Education
Endicott College 2010 — 2014
Bachelor of Science (B.S.), Sport Management
platine bakery January 2002 - Present
The New School of Cooking January 2009 - September 2012
Sur La Table June 2002 - May 2006
The Cake Divas January 2003 - September 2004
Le Gateay Cakery September 2000 - November 2001
The French Laundry October 1998 - July 2000
Miraval Arizona July 1997 - November 1997
The Ritz-Carlton Hotel Company, L.L.C. October 1995 - May 1996
Skills
Pastry, Chef, Cookies, Menu Development, Culinary Skills, Food, Catering, Food Service, Restaurants, Food & Beverage, Cooking, Fine Dining, Restaurant Management, Cuisine, Food Safety, Recipes, Banquets, Food Industry, Hospitality, Wine
Education
Culinary Institute of America 1998 — 1999
Certificate, Baking and Pastry Arts/Baker/Pastry Chef
The Culinary Institute of America 1997 — 1998
Associate's degree, Culinary Arts/Chef Training
Emory University 1991 — 1995
Bachelor's degree
The Ritz-Carlton Hotel Company, L.L.C. November 2013 - Present
The Ritz-Carlton Hotel Company LLC August 2007 - November 2013
Brian & Kimsey Insurance Company January 2005 - July 2007
Century Theaters - Cinedome 12 March 1999 - January 2005
Skills
Drawing, Sketching, Unity3D, Maya, 3D Modeling, Character Modelling, Flash Animation, 3D Animation, Photoshop, Graphic Design, Illustrator, After Effects, Computer Graphics, Video Games, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Hospitality Industry, Hospitality
Education
Collin County Community College 2011 — 2016
Associates of GameArt/Animation
Northlake College 2011 — 2012
Lanco Apparel LLC D/B/A NINA LEONARD January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - December 2014
My Gym UWS and Harlem locations December 2011 - July 2014
Marquis Dental Spa, New York, NY December 2010 - May 2011
Redocs Payment Solutions Inc. May 2010 - August 2010
CYO/Manhattan Youth Baseball Academy August 2008 - October 2009
Roberto Borgatti, Professional Golfer and International Instructor June 2008 - August 2008
Skills
MAC and PC proficient, Final Cut Pro, Microsoft Office, Microsoft Excel, Microsoft Word, QuarkXPress, Corel Draw, Adobe Creative Suite, ExactTarget, Google Adwords, Photoshop, Data Entry, PowerPoint, Access, Copywriting, Newsletters, Sales, InDesign, Public Relations, Trade Shows, Marketing Strategy, Mac, Public Speaking, Hootsuite, Event Planning, Online Marketing, Facebook, Marketing, Marketing Communications, WordPress, Constant Contact, Advertising, Social Media, Editing, Press Releases, Blogging, Event Management, Social Networking, Customer Service
Education
Fashion Institute of Technology 2006 — 2010
AAS & BS, Advertising and Marketing Communications
American Hebrew Academy 2003 — 2006
Alexander Muss High School in Israel
Actor Jump Start August 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2014 - Present
JW Marriott April 2014 - Present
Lucques Catering October 2012 - Present
Made by Meg LLC May 2012 - Present
Serves You Right! April 2012 - Present
Patina Restaurant Group March 2012 - Present
ROK Events March 2012 - Present
72andSunny March 2012 - Present
Rise and Shine Catering January 2012 - Present
Skills
Film, Entertainment, Acting, Final Cut Pro, Event Planning, Marketing Communications, Bartending, Comedy, Video Production, Theatre, Creative Writing, Social Networking, Video, Screenwriting, Television, Event Management, Editing, Directing, Film Production, Short Films
Education
East Carolina University 2002 — 2007
BA, Theater
East Carolina University 2002 — 2007
BA, Theater
Inspirato with American Express January 2015 - Present
Inspirato June 2014 - Present
Inspirato April 2013 - May 2014
Inspirato March 2012 - April 2013
The Ritz-Carlton Hotel Company, L.L.C. November 2010 - March 2012
InterContinental Hotels Group June 2009 - August 2009
Limelite Lodge November 2005 - February 2006
Skills
Hospitality, Hotels, Tourism, Customer Satisfaction, Training, Sales Operations, Salesforce.com, Sales Process, Luxury, Sales Contracts, Time Management
Education
Colorado State University 2006 — 2010
Bachelors of Science, Natural Resource Recreation & Tourism, Restaurant and Resort Management, Business Administration
The Lord Baltimore February 2015 - Present
Pullman Hotel January 2013 - August 2014
lebua Hotels and Resorts January 2010 - December 2012
Wynn Macau August 2008 - January 2010
The Peninsula Chicago 2006 - 2008
The Delano Hotel 2004 - 2006
The Ritz-Carlton Hotel Company, L.L.C. 2001 - 2004
Mandarin Oriental Hotel Miami 2000 - 2001
Sara Sharpe Catering 1995 - 2000
pavillon le Doyen 1993 - 1995
Skills
Hotels, Cuisine, Banquets, Hotel Management, Catering, Cooking, Culinary Management, Food, Gourmet, Hospitality, Italian cuisine, Mediterranean, Menu Engineering, Opening Hotels, Pastry, Recipes, Restaurant Management, Food Quality, Revenue Analysis, Yield Management, Fine Dining, Culinary Skills, Restaurants, Hospitality Management, Pre-opening, Hospitality Industry, Resorts, Food & Beverage, Menu Development, Pre-opening experience, Micros, Wine
Education
Cornell University
Master in Essentials of Hospitality Managment and Hospitality Marketing, Hospitality Marketing
Lycee CFA Storck 1985 — 1988
CAP, Hospitality-Culinary
Marriott International May 2013 - Present
The Powell Village Winery November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - November 2014
Artina Promotional Products June 2012 - May 2013
The Ritz-Carlton Hotel Company LLC November 2011 - May 2012
Urban Picnic March 2011 - November 2011
Coffee Bean and Tea Leaf August 2010 - March 2011
Common Sense Media August 2010 - September 2010
Vincentian Service Corps West/St. Francis Medical Center January 2010 - July 2010
The VOICES Project June 2007 - June 2008
Skills
Customer Service, Childcare, Restaurant Management, Program Development, Volunteer Management, Volunteer Coordination, Wellness Coaching, Photography, Connectivity, Inspiration, Marketing Strategy, Advertising, Strategic Planning, Hospitality, Sales
Education
DePaul University 2004 — 2008
Public Communications, Communications
Exclusive Resorts January 2004 - September 2014
MidAmerica Capital Group, Starkey International Institute April 2002 - November 2003
Idea Integration, TEK Systems, Anderson Consulting February 1997 - February 2001
Creative Event Marketing, Heathyr Manclark Events, and Agenda West 1995 - 2001
Carlson Wagonlit Travel 1996 - 1997
The Ritz-Carlton Hotel Company, L.L.C. 1993 - 1996
Skills
Hospitality, Event Planning, Resorts, Tourism, Hotels, Customer Satisfaction, Hospitality Industry, Restaurants, Event Management, Hospitality Management, CRM, Customer Service, Marketing, Account Management, Training, Public Relations, Food & Beverage, Leadership, Sales, Team Building, Public Speaking, Social Media Marketing, Hotel Management, Property Management, Sales Management, Salesforce.com, Budgets, Hiring, Budgeting, Customer Relations, Staff Training, Coaching, Outlook, Problem Solving, Word, Supervisory Skills, Guest Service, Travel Planning, Social Media, SOP development, Luxury Lifestyle, Private Residences
Education
University of Colorado at Boulder 1991 — 1993
B.A.
Colorado State University 1988 — 1991
no degree earned at CSU
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2013 - July 2014
Vermont Butter and Cheese Creamery May 2013 - August 2013
Lenox Hotel, Back Bay January 2012 - January 2012
Stowe Mountain Resort January 2011 - January 2011
Skills
Management, Competitive Analysis, Market Research, Hospitality, Marketing
Education
Endicott College 2010 — 2014
Bachelor's degree, Hospitality Administration/Management
University of the South Pacific, Fiji
Semester Abroad
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
Skills
Banquets, Culinary Skills, Food, Menu Development, Fine Dining, Catering, Food, Hospitality, Hospitality Industry, Hotels, Restaurants
Education
El Centro College 2009 — 2013
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - December 2014
The Ritz-Carlton Hotel Company LLC June 2013 - December 2014
The Ritz-Carlton Hotel Company L.L.C. January 2013 - June 2013
The Ritz-Carlton Hotel Company L.L.C. June 2012 - January 2013
The Walt Disney Company January 2012 - May 2012
The Disney Store September 2011 - January 2012
The Walt Disney Company January 2011 - August 2011
Skills
Blogging, Customer Service, Hospitality, Hotels, Leadership, Teamwork, Time Management, Hospitality Industry, Hospitality Management, Positive Energy, Resorts, Tourism
Education
East Carolina University 2009 — 2011
Political Science & Hospitality
Avero June 2015 - Present
Cornell University February 2014 - May 2015
Revenue Management Solutions June 2014 - August 2014
Taverna Banfi February 2012 - May 2014
Kichisen Kyoto May 2013 - August 2013
Plans Ahead December 2011 - January 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - August 2011
Samjong KPMG January 2011 - January 2011
Education
Cornell University 2010 — 2015
BS, Hotel Administration
The Lawrenceville School 2007 — 2010
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Marriott Vacations Worldwide Corporation January 2014 - October 2014
Nestlé USA Ice Mountain May 2013 - August 2013
Ferris State University Hospitality Gala September 2012 - April 2013
The Resorts of Tullymore & St. Ives October 2011 - September 2012
AmericInn Lodge & Suites May 2011 - August 2011
The Walt Disney Company August 2008 - May 2009
Skills
Bartending, Hospitality Management, Hotels, Resorts, Customer Service, Forklift Operator, Front desk, Photoshop CS5 (moderate), Team Leadership, Marketing, Hospitality, Tourism, Training, Social Media, Banquets
Education
Ferris State University 2010 — 2013
Bachelor of Science (BS), Resort Management
Delta College 2007 — 2009
General Studies
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Renaissance Grand Hotel January 2014 - April 2015
The Ritz-Carlton, New Orleans September 2012 - January 2014
Orlando World Center Marriott Resort and Convention Center December 2011 - September 2012
Marriott International July 2009 - December 2011
Universal Orlando 2007 - 2009
Skills
Hospitality Management, Food & Beverage, Front Office, Catering, Hotel Management, Event Management, Event Planning, Revenue Forecasting, Client Billing, Banquets, Leadership, Hospitality, Resorts, Hotels, Property Management...
Education
University of Central Florida 2005 — 2007
Hospitality Administration/Management
Eastern Florida State College 2003 — 2005
Associate of Arts (A.A.), Business Administration
Carpedia International 2007 - Present
The Ritz-Carlton Hotel Company, L.L.C. 2005 - 2007
Skills
Change Management, Leadership, Project Management, Management Consulting, Process Improvement
Education
Cornell University
JW Marriott September 2010 - November 2014
The Ritz-Carlton Hotel Company, L.L.C. August 2007 - September 2010
The Ritz-Carlton Hotel Company, L.L.C. November 2006 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2005 - November 2006
Marriott International January 2001 - December 2002
Marriott International January 2000 - January 2001
Skills
Banquets, Hospitality, Restaurants, Scheduling, Hospitality Management, Hotels, Catering, Food & Beverage, Hotel Management, Guest Satisfaction, Micros, Food, Pre-opening, Hospitality Industry, Customer Service, Fine Dining, Restaurant Management, Resorts, Customer Relations, Word, Excel, PowerPoint, Microsoft Office, Staff Training, Cost Control, Inventory Management, Hiring, Tourism, Supervisory Skills, P&L, Operations Management, Conferences, Special Events, Budgeting, Event Management, Team Building, Opening Hotels
Education
Kent State University 2003 — 2005
Bachelors, Hospitality Management
Grand Valley State University 1998 — 2000
None, Hospitality Management
Cornerstone University 1995 — 1997
None, Business Management
Marriott Hotels January 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. December 2011 - February 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2011 - December 2011
P.F. Chang's China Bistro September 2009 - January 2011
Skills
Certified Sommelier, Bartending, Customer Service, Hotels, Hospitality, Resorts, Hostesses, Wine Tasting, food and wine pairing, wine dinners, Wine Education, Cocktails, Hospitality Management, Restaurants, Hospitality Industry, Wine, Catering, Banquets, Food, Pre-opening, Sommelier
Education
Cornell University 2008 — 2009
Proficency of language, Chinese
Eckerd College 2004 — 2008
Bachelor's degree, International Business
The Ritz-Carlton Hotel Company, L.L.C. 2015 - Present
Consultancy 2010 - 2013
Publicis 2005 - 2009
Borneo Trade 2004 - 2005
Skills
Leadership, Entrepreneurship, Brand Strategy, Strategic Communications, Marketing Strategy, Media Strategy, Market Research, Online Marketing, International Finance, Statistics, Sustainable Development, Real Estate, B2B, Creative Direction, Buyers, Travel, Yoga, Water Sports, Cycling, Golf, Social Media, Marketing Communications, Strategy, Social Media Marketing, Public Relations, Management, Sales, Event Management
Education
Cornell University 2015 — 2016
Certificate, Hotel Real Estate Investments and Asset Management
Cornell University 2015 — 2016
Master Certificate in Hospitality Management, Focus on Hospitality Marketing and Hotel Revenue Management
Cornell University 2015 — 2015
Master Certificate, Systems Design and Project Leadership
ESSEC Business School 2013 — 2014
MBA, Hospitality Management, 3.7
MBA Institute (Groupe Inseec) 2000 — 2004
Bachelor of Business Administration (BBA), International Marketing
Notre-Dame de Sion 1999 — 2000
Baccalaureat, Sciences
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
Rosewood Sand Hill November 2013 - November 2014
Rosewood Hotels & Resorts August 2013 - November 2014
Rosewood Hotels & Resorts July 2010 - August 2013
Prajna Yoga Studio 2013 - 2013
Mariposa Lodge February 2007 - August 2009
Skills
Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Resorts, Hospitality, Revenue Analysis, Front Office, Yield Management, Food & Beverage, Rooms Division, Tourism, Hotel Booking, Property Management..., Opera, Event Planning, Opening Hotels
Education
Sivananda Ashram Yoga Farm 2013 — 2013
Sivananda Hatha yoga teacher, Hatha Yoga
College of San Mateo 2008 — 2010
Associates, Resort/Tourism Management
Assurant Specialty Property February 2014 - Present
Marriott International August 2011 - June 2013
The Ritz-Carlton Hotel Company, L.L.C. September 2007 - August 2011
Skills
Hotels, Property Management..., Revenue Analysis, Front Office, Delphi, Hospitality, Hospitality Industry, Hospitality Management
Education
DeVry University's Keller Graduate School of Management-Florida 2013 — 2015
Information System Management, Information Technology
DeVry University-Florida 2003 — 2005
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company LLC February 2012 - August 2014
The Ritz-Carlton Hotel Company LLC April 2010 - January 2012
The Ritz-Carlton, Sarasota April 2008 - April 2010
The Ritz-Carlton Hotel Company, L.L.C. November 2006 - March 2008
The Ritz-Carlton Hotel Company, L.L.C. November 2005 - November 2006
The Ritz-Carlton Hotel Company, L.L.C. September 2004 - November 2005
The Ritz-Carlton Hotel Company, L.L.C. October 2003 - September 2004
The Ritz-Carlton Hotel Company, L.L.C. September 2002 - October 2003
Skills
Rooms Division, Hotels, Hotel Management, Hospitality Management, Front Office, Executive Management, Revenue Management, Profit Maximization, Guest Engagement, Employee Engagement, Revenue Analysis, Customer Satisfaction, Pre-opening, Fine Dining, Hospitality, Customer Service, Banquets, Leadership, Management
Education
Florida State University - College of Business 1998 — 2002
B.S., Hotel Management
Danmarks Tekniske Universitet 1996 — 1997
Civil Engineering, General
Vejen Gymnasium, DENMARK 1993 — 1996
Highschool, Math and Physics high level studies
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
Gaylord National September 2013 - January 2015
Reston Association May 2013 - September 2013
Walt Disney World June 2012 - April 2013
Walt Disney World August 2011 - May 2012
InterVarsity August 2010 - May 2012
Skills
Leadership, Event Management, Recruiting, Event Planning, Hospitality, Customer Service, Resorts, Management
Education
East Carolina University 2008 — 2012
Hospitality Management
Marriott Hotels March 2012 - Present
Marriott International February 2010 - March 2012
The Ritz-Carlton Hotel Company LLC July 2008 - February 2010
The Ritz-Carlton Hotel Company, L.L.C. April 2006 - July 2008
The Ritz-Carlton Hotel Company, L.L.C. 2004 - 2006
Marriott International 1999 - 2004
Courtyard by Marriott 1997 - 1999
Marriott Hotels 1991 - 1997
Marriott International 1988 - 1991
Skills
Hotels, Strategic Planning, Hospitality Management, Hospitality, Revenue Analysis, Yield Management, Hospitality Industry, Hotel Management, Program Management, Pre-opening, Tourism, Catering, Resorts, Management, Budgets, Leadership, Food & Beverage, Front Office, Restaurant Management, Restaurants, Banquets, Menu Development, Convention Services, Hiring, Rooms Division, Customer Satisfaction, Culinary Skills, Cost Control, Trade Shows, Lodging, P&L, Meeting Planning, Food Service, Wine, Micros, Pre-opening experience, Opening Hotels, Property Management..., Leisure, Corporate Events, Event Management, Luxury, Fine Dining, Casino, Operations Management, Forecasting, Revenue Forecasting, Hotel Booking, Food, Guest Service Management
Education
University of Maryland University College 2000 — 2002
Master of Business Administration (M.B.A.), MBA
Cornell University 1984 — 1988
BS, Hotel Administration
HvM Communications July 2015 - Present
LA Models April 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - August 2013
Skills
Professionalism, Social Media, Microsoft Word, Hospitality
Education
Cornell University 2014 — 2018
The School of Hotel Administration, Freshman
Sage Hill High School 2010 — 2014
The Bridge May 2015 - Present
The Mount Sinai Hospital September 2014 - May 2015
Le Parker Meridien January 2012 - October 2012
InterContinental New York Times Square August 2010 - January 2012
The Ritz-Carlton Hotel Company, L.L.C. May 2009 - May 2010
Hilton Hotels & Resorts May 2008 - August 2008
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Catering, Revenue Analysis, Restaurants, Team Building, Event Management, Resorts, Food & Beverage, Front Office, Hotel Management, Banquets, Microsoft Office, Event Planning, Tourism, Property Management..., Rooms Division, Micros
Education
Columbia University in the City of New York 2013 — 2015
Master of Arts (M.A.) and Master of Education (M.Ed.), Psychological Counseling
New York University 2006 — 2010
Bachelor of Science (B.S.), Hospitality Management
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
Wyndham Worldwide February 2014 - November 2014
Enchantment Resort and Mii amo Spa February 2013 - February 2014
The Ritz-Carlton Hotel Company L.L.C. January 2008 - February 2013
The Ritz-Carlton Hotel Company L.L.C. June 2006 - December 2007
The Ritz-Carlton Hotel Company L.L.C. November 2004 - June 2006
The Ritz-Carlton Hotel Company L.L.C. December 2003 - November 2004
The Ritz-Carlton Hotel Company L.L.C. May 2000 - December 2003
The Ritz-Carlton Hotel Company L.L.C. May 1998 - April 2000
Harrahs Sky City May 1997 - December 1997
Skills
Hospitality Management, Hospitality, Hospitality Industry, Pre-opening, Hotel Management, Hotels, Rooms Division, Resorts, Food & Beverage, Revenue Analysis, Front Office, Opening Hotels, Pre-opening experience, Banquets, Micros, Property Management..., Guest Service Management, Restaurants, Fine Dining, Catering, Menu Development, Yield Management, Rooms Division..., Restaurant Management, Tourism, Convention Services, Meeting Planning, Cost Control, Opera, Operations Management, Quality Control, MICROS
Education
Cornell University 1990 — 1990
Hospitality Administration/Management
Kings College Auckland New Zealand 1973 — 1975
Vail Valley Cares Thrifty Stores January 2013 - Present
Rodan + Fields Dermatologists Executive Admin AssistantAlpine BankMay 2012 - December 2012
Vail Dermatology April 2010 - May 2011
The Ritz-Carlton Hotel Company, L.L.C. October 2002 - October 2006
Skills
Customer Service, Process Scheduler, Outlook, Budgets, Event Planning, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Team Building, Event Management, Marketing, Strategic Planning, System Administration, Leadership, Recruiting, Sales, Training
Education
Colorado Sate University 1993 — 1997
Bachelor of Science (B.S.), Exercise and Sport Science: Corporate Wellness Management
Colorado State University 1993 — 1997
Bachelor of Science, Exercise and Sport Science
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
In The Swim April 2009 - Present
Cracker Barrel November 2009 - Present
Jewel Food Stores September 2000 - February 2009
Skills
Microsoft Excel, Invoicing, Accounts Payable, Microsoft Word, Accounting, Account Reconciliation, Account Management, Customer Service, Sales Management, Microsoft Office, Sales, Time Management, Accruals, Outlook, Accounts Receivable, QuickBooks, Access, Data Entry, Budgets
Education
College of DuPage 2003 — 2005
Accounting
Wheaton Warrenville South
Wheaton Warrenville South
Colorado Mountain College April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2011 - April 2015
Skills
Internal Controls, Financial Analysis, Financial Reporting, Financial Accounting, Auditing, Budgets, Sarbanes-Oxley Act, US GAAP, Leadership, GAAP, Accounting, Finance, General Ledger
Education
Colorado Mountain College 2014 — 2015
BS, Accounting
Four Seasons Hotels and Resorts March 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - October 2014
Bacino's Restaurant July 2014 - August 2014
Aramark February 2014 - June 2014
Aramark June 2013 - February 2014
Rosewood Hotels & Resorts August 2011 - June 2013
Aramark May 2010 - August 2010
Vetri Restaurant Group May 2009 - August 2009
Aramark May 2008 - August 2008
Skills
Management, Communication, Finance, Concessions, Food & Beverage, Restaurants, Negotiation, Hospitality Management
Education
Cornell University 2007 — 2011
Bachelor of Science, Hospitality Business Administration
TripAdvisor September 2012 - Present
Sanford-Brown College February 2012 - September 2012
PSG August 2007 - February 2012
InterContinental Hotels Group October 2006 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. April 2006 - October 2006
The Ritz-Carlton Hotel Company LLC 2004 - 2006
Skills
Sourcing, Hotels, Interviews, Human Resources, Hospitality, Social Media, Restaurants, Hospitality Industry, Account Management, Talent Acquisition, Customer Service, Marketing, Applicant Tracking..., Screening Resumes, Employee Relations, Candidate Screening, Payroll, Employee Training, Customer Experience, Employment Law, Grand Openings, Food & Beverage, Hospitality Management, HRIS, Restaurant Management, Training & Development, Guest Satisfaction, Pre-opening, Candidate Selection, Guest Service, Rooms Division, Candidate Generation, Twitter, Employer Branding, Recruiting, Start-ups, Management
Education
Cornell University 2000 — 2004
Bachelor of Science, Hospitality
AECOM Capital June 2015 - Present
Avesta Communities May 2014 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - August 2013
Skills
Communication Skills, Microsoft Excel, PowerPoint, Microsoft Word, Underwriting, Leveraged Finance, Personal Finance, Corporate Finance, Managerial Finance, Real Estate Financing, Real Estate Investor, Real Estate Development, Real Estate Private..., financing, Management, Hotels, Restaurants, Food & Beverage, Operations Management, Public Speaking, Microsoft Office, Customer Service, Research, Data Analysis, Event Planning, Social Media, Finance
Education
Cornell University 2011 — 2015
Bachelor's Degree, Hospitality Administration, Real Estate Finance Minor
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
First Realty Management March 2011 - August 2014
Perrino & Associates February 2007 - August 2010
Skills
Budgetary Control, Property Management, Facilities Management, Contract Negotiation, Customer Service, Interdepartmental..., Lease Administration, Operations Management, Strategic Planning, Vendor Relationships, Real Estate, Marketing, Condos, Asset Managment, Project Management, Rentals, Apartments, Section 8, Asset Management, OneSite, Management, Disposition, Tenant, Renovation, Real Estate Transactions, Lease Negotiations, Yardi, Leases, Real Estate Development, Real Estate Financing, Construction, Tax Credits, Fair Housing, Real Estate Economics, FHA, Landlords, Investment Properties, Property, Residential Homes, Commercial Real Estate, Corporate Real Estate, Affordable Housing, Selling, Budgets, Notary Public, Contract Management, HUD, Construction Management, Association Management, Brokerage
Education
Johnson & Wales University 2007 — 2009
Bachelor of Science (B.S.), Marketing
Drexel University 2003 — 2007
Business Administration and Management, General
Marriott International / The Ritz-Carlton Hotel Company LLC October 2010 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2007 - October 2009
The Ritz-Carlton Hotel Company, L.L.C. October 2003 - April 2007
The Ritz-Carlton Hotel Company, L.L.C. October 2003 - July 2005
Marriott International September 2002 - October 2003
Marriott International February 2000 - September 2002
Marriott Senior Living Services (SLS) June 1995 - February 2000
AlliedSignal Technical Services Corporation (ATSC) February 1992 - May 1995
Skills
Building Relationships, Hotel Design, Space planning, Architectural Design, Construction Management, Project Management, Management, Carpentry, Photography, Contract Negotiation, Creative Problem Solving, Construction, Strategic Planning, Conflict Resolution, multi-family housing..., Budget Monitoring, Department Budget..., Employee Engagement, Employee Relations, Hospitality, Design Management, Hospitality Industry, Interior Design, Resorts, Renovation, Hotels, Furniture, Sketching, Restaurants, Feasibility Studies, Submittals, Interior Architecture, SketchUp, Sustainable Design, FF&E, Mixed-use, Design Research, Contract Management, Concept Design, Budgets, Real Estate Development, Architecture, Cost Control, Facilities Management, Process Scheduler, Leadership, LEED, Rendering, Green Building, LEED AP
Education
New York Institute of Technology 1985 — 1989
Bachelor's Degree, Architecture
Farmingdale State University of New York 1983 — 1985
Associate's Degree, Building Construction Technology
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
Elena's Family Day Care and After school program June 2008 - September 2011
Target July 2007 - July 2008
Pedigree July 2005 - May 2008
Skills
Customer Service, English, Research, Outlook, Teaching, Public Speaking, Spanish-speaking, Endurance, Muscular Endurance, communication skills, co-ordinate, liaise
Education
CUNY Bronx Community College 2007 — 2010
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Eureka! Restaurant Group June 2014 - August 2014
The Ritz-Carlton June 2013 - August 2013
The Ritz-Carlton Hotel Company LLC June 2012 - August 2012
Bagels and Brew September 2010 - July 2011
Hilton Anaheim June 2010 - August 2010
Skills
Opera, Open Table, Hospitality Management, Hospitality, Micros, Hotels, Public Relations, E-commerce, Public Speaking, Management, Leadership, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, Marketing, Microsoft Word, Research, Social Media
Education
Cornell University 2011 — 2015
Hotel Administration
The Ritz-Carlton Hotel Company LLC Reading Buddy VolunteerNew York City Reading CenterFebruary 2015 - Present
North Shore LIJ Lenox Hill Hospital July 2012 - November 2014
Roslyn Savings Bank New York Community Bank December 2005 - March 2012
The Ritz-Carlton Hotel Company, L.L.C. January 2011 - May 2011
Education
Parsons School of Design 2015 — 2017
Associate of Arts (A.A.), Fashion Marketing
CUNY New York City College of Technology 2008 — 2011
Bachelor of Arts (B.A.), Hospitality Administration/Management
Nassau Community College 2004 — 2008
Associate of Arts (A.A.), Communication and Media Studies
Denny's September 2015 - Present
Nao New World Flavors May 2015 - September 2015
Boudros on the Riverwalk January 2014 - September 2015
The Culinary Institute of America January 2014 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - January 2015
Fearing's Restaurant September 2014 - January 2015
On The Border October 2008 - January 2014
Petra "Essence of Mexico" May 2008 - September 2008
Skills
Event Planning, PowerPoint, Social Media, Public Speaking, Cooking, Hospitality, Restaurants, Catering, Culinary Skills, Customer Service, Menu Development, Food, Food Safety
Education
The Culinary Institute of America 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
Collin County Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Business/Corporate Communications
The Ritz-Carlton Hotel Company, L.L.C. March 2012 - Present
The Ritz-Carlton Lodge, Reynolds Plantation April 2009 - March 2012
Reynolds Plantation June 2008 - September 2009
Reynolds Plantation January 2008 - June 2008
Greensboro Housing Authority November 2006 - November 2007
Centers for Disease Control and Prevention-Atlanta Human Resources Center May 2005 - June 2006
Skills
Human Resources, Recruiting, Training, Employee Benefits, New Hire Orientations, PeopleSoft, Personnel Management, Hiring, Data Entry, Customer Service, Policy, Program Management, Administrative Work, Onboarding, Employee Engagement, HR Policies, Hospitality, Taleo, Talent Acquisition, Sourcing, Outlook
Education
DeVry University 2004 — 2008
Bachelor of Business Administration, Human Resources
Hotel ZaZa September 2010 - Present
Hotel ICON- Houston January 2008 - September 2010
Hotel ZaZa January 2006 - January 2008
Wyndham Worldwide December 2003 - August 2005
Wyndham Worldwide January 2002 - December 2003
The Ritz-Carlton Hotel Company, L.L.C. January 2001 - January 2002
Skills
Microsoft Office, Hospitality, Hospitality Industry, Hotel Management, Front Office, Sales, Management, Microsoft Excel, Microsoft Word, Hotels, Pre-opening
Education
Dillard University 1996 — 2001
Bachelor of Arts (B.A.), Clinical/Medical Social Work
Marriott International 2013 - Present
Young & Rubicam September 2012 - January 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2011 - December 2012
BBVA October 2010 - November 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Social Media Marketing, Creative Direction, Photoshop, Graphic Design, Social Media, Online Advertising, Marketing Communications, Brand Development, Advertising, Digital Marketing, Digital Media, Online Marketing, Integrated Marketing, Facebook, InDesign, Public Relations, Copywriting, Editing, Adobe Creative Suite, Direct Marketing, Creative Strategy, PowerPoint, Photography, Social Networking, Marketing, Creative Writing, Interactive Advertising, Research
Education
DePaul University 2014 — 2016
Master's Degree, Public Relations, Advertising, and Applied Communication
Universidad de Puerto Rico 2009 — 2013
Bachelor's Degree, Commercial Publicity and Graphic Design
Firehook Bakery and Coffee House October 2012 - June 2015
Ogilvy Public Relations Worldwide July 2008 - March 2010
Artistic Image September 2007 - January 2008
Discovery Communications February 2004 - May 2007
Nurse Betty (USA Films, 2000) 1998 - 1999
The Ritz-Carlton Hotel Company, L.L.C. February 1998 - July 1998
Skills
Digital Media, Film Production, Camera Operating, Video Production, Microsoft Office, Research, Film Editing, Casting, Camera Operation, Development, Estimating, Budgeting, Broadcast, Scheduling, Crewing, Lighting, Sound Recording, Interviewing, Production Coordinating, Project Management, Descriptive Writing, Digital Media Production, Beginner Avid Editing, Licensing, Mac OS X, Video
Education
Emerson College 1996 — 1998
Bachelor of Arts (B.A.), Film, 3.28
The University of Georgia 1994 — 1996
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. March 2012 - February 2013
Skills
Pre-opening, Revenue Analysis, Hospitality Management, Hotel Management
Education
Cornell University School of Hotel Administration 2008 — 2010
Professional Development Program, Sales and Marketing and Revenue Management
Hotelschool Heidelberg 2001 — 2003
Bachelor's degree, Accounting and Finance
GB Lodging, LLC April 2014 - Present
Ernst & Young September 2011 - March 2014
Jones Lang LaSalle Hotels June 2010 - August 2010
Juno Development June 2009 - August 2009
The Ritz-Carlton Hotel Company, L.L.C. May 2008 - August 2008
Education
Cornell University 2007 — 2011
B.S. in Hospitality Administration, Summa Cum Laude, Minor in Real Estate
Le Meridien Hotels & Resorts April 2015 - Present
Hyatt Regency September 2014 - Present
Hyatt French Quarter April 2012 - September 2014
McDonald's Corporation February 2011 - January 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2009 - January 2011
The Ritz-Carlton Hotel Company, L.L.C. February 2008 - June 2009
Skills
Hotel Management, Rooms Division, Banquets, Pre-opening, Front Office, Micros, Guest Service Management, Pre-opening experience, Rooms Division..., Property Management..., Laundry, Guest Recovery, Opening Hotels, Opera, Lodging, MICROS, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Resorts
Education
Escuela Superior Politécnica del Litoral 1995 — 1997
economics, Economics
University of New Orleans
Bachelors Hotel Restaurant and Tourism, Managment
PSAV July 2014 - Present
PSAV April 2012 - July 2014
PSAV April 2011 - April 2012
Cenero January 2010 - April 2011
The Ritz-Carlton Hotel Company, L.L.C. December 2004 - December 2009
Renaissance Hotels September 2003 - November 2004
Marriott International October 1999 - September 2003
Skills
AV, Video, Conferences, Production, PowerPoint, Account Management, Sales Management, Integration, Events, Corporate Events, Live Events, Stage Management, Projection, Sound, Video Conferencing, Management, Production Managment, Live Sound, Leadership, Audio Engineering, Lighting, Crestron, Lighting Design, Meeting Planning, Trade Shows, Stage Lighting, Entertainment, Professional Audio, Projectors, Sound Design, Audio Conferencing, Festivals, Audio Editing, Digital Video, Recording, Streaming Media, Customer Service, Project Management, Digital Signage, Production Management, Event Management, Event Planning, Budgets, Sales, Hospitality, Marketing, Hotels, Hospitality Management, Sound Reinforcement, Social Networking
Education
Delaware Valley University 2009 — 2009
Computer Certification, A+/Net +
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
Island Hospitality Management January 2015 - September 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - August 2015
Starwood Hotels & Resorts Worldwide, Inc. August 2014 - December 2014
Hilton Garden Inn June 2013 - August 2014
German American Marketing Inc. October 2013 - January 2014
Ponderosa Steakhouse August 2008 - August 2012
Backyard Burgers July 2007 - March 2008
Skills
Microsoft Office, Hospitality, Food & Beverage, MICROS, Teamwork, Determination, Situational Leadership, Internet, Lynda Certification:..., Lynda Certification:..., PowerPoint, Microsoft Excel, Leadership, Customer Service, Event Planning, Hospitality Management, Time Management, Hotels, Scheduling
Education
Temple University 2011 — 2016
Tourism and Hospitality Management, Hospitality Operations
DeVry University 2010 — 2011
State College Area High School 2006 — 2010
High School Diploma
the Indigo Beach Resort Obhur – Jeddah, Saudi Arabia September 2014 - Present
Al Hokair Group Saudi Arabia August 2010 - August 2014
Dusit Hotels & Resorts 2008 - 2010
Dusit Hotels & Resorts January 2008 - December 2008
The Landmark Bangkok January 2007 - December 2007
Hashoo Group December 2005 - December 2006
The St. Regis Monarch Beach (Starwood Hotels & Resorts) August 2004 - December 2005
The Ritz-Carlton Hotel Company, L.L.C. 1999 - 2003
Grand Wailea 1993 - 1994
Four Seasons Hotels and Resorts 1989 - 1993
Skills
Master in opening..., 100% guaranteed quality..., 100% guaranteed profit..., Pre-opening, Resorts, Opening Hotels, Profitable, Quality Management, Hotels, Food & Beverage, Hotel Management, Hospitality Industry, Menu Development, Front Office, Hospitality Management, Revenue Analysis, Pre-opening experience, Luxury, Hospitality, Micros, Banquets, Customer Satisfaction, Rooms Division, Catering, Fine Dining, Restaurants, Tourism, Yield Management, Guest Service Management, Wine, Restaurant Management, Hotel Booking, Property Management..., Opera, Cuisine, Rooms Division..., Menu Engineering, F&B Operations, Banquet Operations, Leisure, Culinary Skills, Convention Services, F&B Management, Concierge Services, Recipes, Menu Costing, Cost Control, Lodging, Guest Recovery, Bar Management
Education
Cornell University 1983 — 1983
Certification, Graduate Cornell University School of Hotel Administration NY, USA
Hotelfachschule, Schloss Klessheim, Salzburg - Austria 1975 — 1977
Graduate, Hotel & Tourism Management
Los Altos Sub-Acute and Rehabilitation Center June 2015 - Present
Agility Health at Home November 2013 - Present
Highgate Hotels August 2010 - June 2013
The Ritz-Carlton Hotel Company, L.L.C. November 2007 - April 2010
Le Meridien San Francisco May 2006 - October 2007
Interstate Hotels & Resorts November 2001 - May 2006
Interstate Hotels & Resorts November 2001 - May 2006
Expedia October 2000 - October 2001
Kimpton Hotels 1999 - 2000
Skills
Event Management, Hospitality, Revenue Analysis, Hospitality Management, Direct Sales, Sales, Competitive Analysis, New Business Development, Social Media, Marketing Communications, E-commerce, Public Relations, Pricing, Account Management, Pre-opening, Catering, Yield Management, Food & Beverage, Leadership, Customer Service, Banquets, Corporate Events, Meeting Planning, Strategic Partnerships, Customer Satisfaction, Marketing Management, Brand Development, Strategic Planning, Training, Strategy, Facebook, Business Strategy, Business Development, Business Planning, Integrated Marketing, Nursing, Start-ups, Team Building, Budgets, Home Health Agencies, Nursing Care, Nursing Documentation
Education
University of California, Los Angeles 2015 — 2015
Bachelor’s Degree, Political Science International Relations
College of San Mateo 2014 — 2015
Associate's Degree, Registered Nursing/Registered Nurse, 3.78
Bay Area College of Nursing 2013 — 2014
CNA, Family Practice Nurse/Nursing, A
University of California, Berkeley 2010 — 2011
Certificate, Integrated Marketing-Communications, 3.87
University of California, Los Angeles 1983 — 1987
Bachelor’s Degree, Political Science, 2.25
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
Morgans Hotel Group October 2014 - April 2015
SBE Entertainment Group May 2014 - October 2014
W Hotel Hong Kong May 2013 - May 2014
The Food Network South Beach Wine & Food February 2013 - February 2013
Four Seasons Hotels and Resorts September 2012 - December 2012
The Ritz-Carlton Hotel Company LLC June 2011 - August 2011
Skills
Fluent with Opera,..., Food, Public Relations, Restaurants, Hotels, Hospitality, Food & Beverage, Front Office, Hospitality Management, Training, Management, Customer Service, Social Media, Sales, Micros, Fine Dining, MICROS
Education
Florida International University 2011 — 2013
Bachelor of Science in Hospitality and Tourism, Hospitality Administration/Management, 3.5 GPA
Ecole Hôtelière de Lausanne 2009 — 2011
Hospitality Management
Loyola Academy 2005 — 2009
High School Diploma, 3.5 GPA
EDITION August 2015 - Present
EDITION August 2014 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. October 2012 - May 2013
The Ritz-Carlton Hotel Company, L.L.C. August 2011 - October 2012
Best Buy November 2009 - August 2011
Skills
Spanish-English, Fast Learner, Fast-paced, Love to Learn, Team Leadership, Hospitality Industry, Customer Service, Hospitality Management, Front Office, Customer Satisfaction, Management, Budgets, Rooms Division, Invoicing, Hospitality, Time Management, Software Documentation
Education
Florida International University 2015 — 2017
Master of Business Administration (M.B.A.) - Specializing in Human Resources Management, Business Administration and Management/Human Resources
Florida International University 2010 — 2012
Bachelor of Arts (BA), Hospitality Administration/Management
Edison Community College 2007 — 2011
Associate of Arts (A.A.), General Studies
The Ritz-Carlton Hotel Company LLC July 2013 - Present
Orient Express June 2012 - July 2013
The Ritz-Carlton Hotel Company LLC November 2010 - June 2011
The Ritz-Carlton Hotel Company, L.L.C. October 2009 - November 2010
The Greenbrier July 2008 - November 2009
The Greenbrier December 2008 - July 2009
The Greenbrier September 2005 - December 2008
The Glasshouse Grille January 2002 - January 2005
Skills
Ice Carving, Fine Dining, Banquets, Menu Development, Restaurants, Hotels
Education
The Greenbrier 2006 — 2009
Apprenticeship
Fairmont State University 2004 — 2006
AAS, Food Service Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Remi Vista Inc. September 2013 - July 2015
Casino 99 March 2013 - July 2015
Here's the Deal May 2013 - March 2014
Woodstock's Pizza August 2011 - November 2013
Catalyst Domestic Violence Services September 2012 - December 2012
Caribbean Express January 2011 - July 2011
Lamppost Pizza June 2007 - July 2011
Skills
Time Management, Customer Service, Crisis Intervention, Psychology, Non-profits, Restaurant Management, Sociology, Nonprofits, PowerPoint, Microsoft Office, Leadership, Public Speaking, At Multitasking
Education
California State University-Chico 2011 — 2013
BA, Sociology
College of the Canyons 2009 — 2011
Associate of Arts (A.A.), Sociology
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Hilton Worldwide March 2012 - May 2014
Walt Disney World Swan and Dolphin January 2014 - January 2014
Boston University May 2013 - August 2013
Maldron Hotel Smithfield October 2012 - December 2012
The Autism Research Foundation August 2011 - September 2012
Boston University Events and Conferences May 2012 - August 2012
Rockstar Energy Drink October 2011 - May 2012
Bruegger's Bagels May 2010 - April 2012
Pharmaceutical Research Institute July 2009 - August 2009
Skills
Hospitality, Event Planning, Event Management, Leadership, Social Media, Customer Service, Fundraising, Facebook, Front Office, Hospitality Management, Prezi, OnQ, Management, Marketing, Sales, Food & Beverage, Microsoft Office, Social Networking, Hotels, Delphi, Opera, PowerPoint, Microsoft Excel, Twitter, Instagram, Foursquare, TIPS Certified, Pinterest
Education
Boston University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration
Dublin City University 2012 — 2012
Hospitality Administration/Management
Albany High School 2006 — 2010
International Baccalaureate Diploma
East Coast Virtual Tours Photography November 2014 - Present
Jordan Cain Videography May 2007 - Present
Apple May 2015 - Present
Mega World Media May 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2013 - July 2014
CCOM Productions March 2012 - February 2014
City of Fernandina Beach 2011 - 2012
Internship for Flagler College Television August 2010 - May 2011
WFCF Flagler College Radio August 2009 - May 2011
Skills
Videography, Video Editing, Advertising, Television, Photography, Radio Production, Radio, Voice Over, Graphic Design, Writing, Client Management, Radio Producing, Public Relations, CRM, Video Production, Social Media, New Media, Journalism, Editing, Social Networking, Video, Press Releases, Adobe Creative Suite, Film, Mac, Media Relations, Producing, Commercials, Creative Direction, Digital Photography, Film Production, Multimedia, Facebook, Broadcast Journalism, Blogging, Digital Media, Storytelling, Copywriting, Entertainment, Creative Writing, Social Media Marketing, Final Cut Pro, Broadcast
Education
Flagler College/BA/Communications 2011 2009 — 2011
Bachelor of Arts, Communication
Drake University 2003 — 2005
Design and Visual Communications, Journalism, Music
Encoding.com June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2005 - June 2015
Skills
Hospitality, Customer Service, Safety Meetings, Food & Beverage, Restaurants, Hotels, Hospitality Industry, Hospitality Management, Microsoft Office
Education
College of San Mateo
College of San Mateo
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - May 2015
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - October 2014
Fairmont Hotels & Resorts November 2012 - January 2014
Monte Carlo Resort & Casino April 2010 - November 2012
CityCenter Residential December 2006 - April 2010
Paris Las Vegas September 2005 - December 2006
Skills
Resorts, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Concierge Services, Hotel Management, Customer Service, Customer Experience, Front Office, Lodging, Rooms Division, Customer Satisfaction, Food & Beverage, Casino, Leisure, Service Management, Management, Pre-opening, Guest Service Management, Leadership, Revenue Analysis, Open Table, Meeting Planning, Income Statement, Yield Management, Process Scheduler, VIP, Property Management..., Guest Recovery, Restaurants, Opera, Hotel Administration, Hotel Booking, Opening Hotels, Convention Services, Tourism, Damage Control, Customer Relations, Pre-opening experience, Fine Dining, Hiring, Problem Solving, Rooms Division..., Reservation, Reservations, Profit & Loss Management, Menu Development
Education
Cornell University 2012 — 2013
Master Certificate, Hospitality Management
Southern Alberta Institute of Technology 2002 — 2004
Degree, Hotel Management
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton, Bachelor Gulch August 2014 - Present
The Ritz-Carlton, Bachelor Gulch June 2013 - August 2014
The Ritz-Carlton Hotel Company LLC August 2012 - June 2013
The Ritz-Carlton Hotel Company LLC January 2011 - August 2012
10 Arts at the Ritz Carlton May 2010 - January 2011
Merion Cricket Club October 2008 - May 2010
Lake Naomi Club June 2002 - September 2008
Skills
Hospitality Management, Hospitality, Food & Beverage, Micros, Hotels, Hospitality Industry, Banquets, Hotel Management, Resorts, Front Office, Pre-opening, Event Planning, Restaurants, Event Management, Catering
Education
Drexel University 2006 — 2010
Hospitality Managment, Food and Beverage
Paul M. Takla, D.D.S., M.S., September 2014 - Present
Pacific Catch Fresh Fish Grill December 2013 - November 2014
Embassy Suites November 2013 - July 2014
The Ritz-Carlton Hotel Company, L.L.C. October 2013 - November 2013
Renaissance Hotels June 2011 - September 2013
Skills
Microsoft Excel, Microsoft Office, Social Networking, Facebook, Microsoft Word, Time Management
Education
Bay Area Medical Academy 2014 — 2014
Phlebotomy Technician/Phlebotomist
DePaul University 2010 — 2013
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Regis Jesuit High School August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - June 2015
White Lodging Services August 2011 - February 2014
Skills
Business Intelligence, Microsoft Excel, Prezi, Marketing Communications, Social Media, Communication Skills, Hospitality, Leadership, Strategic Planning, Customer Service, Customer Satisfaction, Facebook, Social Networking, Teamwork, Time Management, Event Planning
Education
Webster University 2012 — 2013
Master's degree, Business Administration and Management, General, 3.58
Colorado State University 2007 — 2011
Bachelor of Arts (BA), Communication, General
The Ritz-Carlton Hotel Company, L.L.C.
Skills
Hospitality, Hotels, Customer Service, Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Training, Front Office
Education
UEI 2013 — 2014
EMERGENCY MEDICAL TECHNICIAN, EMERGENCY MEDICAL SERVICES
West Valley College 2007 — 2008
Legal Assistant/Paralegal
College of San Mateo 2003 — 2006
POST Certificates, Criminal Justice/Law Enforcement Administration
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2010 - August 2014
Vail Marriott Mountain Resort & Spa November 2009 - April 2010
Sun Valley Resort December 2006 - March 2007
Käfer Party Service June 2006 - July 2006
Skills
Customer Service, Hotels, Hotel Management, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Rooms Division, Pre-opening, Restaurants, Front Office
Education
Cornell University 2011 — 2012
Master Certificate in Hospitality Management
Johnson and Wales University 2005 — 2010
Bachelors of Science, Hotel Management & Culinary Arts
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company LLC May 2013 - October 2014
Aldea Thai Resort May 2012 - February 2013
The Reef Playacar Resort & Spa August 2011 - May 2012
Skills
Hotel Management, Hospitality, Hotels, Resorts, Hospitality Industry, Hospitality Management, Front Office, Tourism, Revenue Analysis, Food & Beverage, Sales, Rooms Division, Hotel Booking, Customer Service, Opera, Property Management..., Leisure
Education
Ranchview High School 2005 — 2009
Dallas County Community College
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Valley Mobile Wash September 2011 - December 2014
Noble House Hotels & Resorts October 2010 - September 2012
Eureka Burger April 2010 - October 2010
Efficiency Fixture Corp. June 2006 - July 2010
Norwegian Cruise Line June 2009 - April 2010
Dave & Buster's Inc. May 2006 - July 2008
Olive Garden June 2004 - July 2006
Skills
Hospitality, Hospitality Management, Hospitality Industry, Sales, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Marketing Strategy, Market Research, Guest Service Management, Bartending, Waiting, Operations Management, Hospitality Service, Hospitality Consulting, Custom Remodeling, Laborers, Direct Sales, Creative Strategy, Reliable, Highly Reliable, SmartDraw, Travel Planning, Leisure Travel, Travel Arrangements, Online Travel, Customer Insight, Customer Experience, Customer Acquisition, Customer Engagement, Customer Support, Restaurants, Training, Food, Inventory Management, Leadership, Menu Development, Wine, Hiring, Restaurant Management, Trade Shows, Process Scheduler, Food & Beverage, Fine Dining, Online Advertising, P&L
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Crafton Hills College 2002 — 2004
Associate's degree, Fire Science/Fire-fighting
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Marriott International September 2013 - Present
East Carolina University Athletic Marketing August 2012 - May 2013
East Carolina University Office of Student Activities and Organizations October 2011 - May 2013
East Carolina University Office of Student Activities and Organizations August 2011 - May 2013
East Carolina University Center for Survey Research April 2011 - May 2013
Skills
Event Planning, Public Speaking, SPSS, Community Outreach, Microsoft Excel, Editing, PowerPoint, Social Networking, Research, Fundraising, Microsoft Word, Time Management, Microsoft Office, Critical Thinking
Education
East Carolina University 2009 — 2013
Bachelor of Arts (BA), Psychology
EDITION March 2015 - Present
EDITION March 2015 - Present
Penguin & President Hotels, LLC April 2014 - December 2014
The Ritz-Carlton Hotel Company, L.L.C. November 2012 - April 2014
The Raleigh Hotel 2011 - 2012
Posses & Chasan PLLC 2005 - 2007
Skills
Front Office Management, Business Administration, Hospitality Management, Human Resources, Customer Relations, Customer Engagement, Customer Experience, Guest Service Management, Guest Recovery, Recruiting, Customer Service, Strategic Human..., Hotel Management, Hotels, Hospitality, Executive Management, Employee Training, Employee Relations, Hospitality Industry, Front Office, Resorts, Rooms Division, MICROS, Pre-opening, Revenue Analysis, Event Management
Education
DeVry University 2009 — 2011
Bachelor's degree, Technical Management with concentration in Hospitality Management
Queens College
Antropología cultural
Greston Partners April 2014 - Present
State General Reserve Fund (SGRF), Ministry of Finance Oman October 2010 - April 2014
Dubai Investment Group September 2006 - July 2010
Marriott International September 2003 - September 2006
Hotel & Leisure Advisors August 2002 - September 2003
Four Seasons Hotels and Resorts 2000 - 2000
The Ritz-Carlton Hotel Company, L.L.C. 1999 - 2000
Skills
Asset Management, Valuation, Hospitality, Hotels, Asset Managment, Due Diligence, Business Development, Start-ups, Real Estate Development, Investments, Mergers & Acquisitions, Hotel Investments, Real Estate Private..., Acquisitions, Joint Ventures, Mezzanine structures, Contract Negotiation, Value-added deals, Turnaround Specialist, Turnaround Strategy, Private Equity, Portfolio Management, Management
Education
Cornell University
PDP - Advanced Certification in Real Estate, Development, and Hotel Investment, Hotel Investments
Isenberg School of Management, UMass Amherst
Bachelors of Science, Hospitality Management - Real Estate concentration
Les Roches International School of Hotel Management
Bachelors of Science, Hotel Management
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
DTC venture for GoodMeasures.com September 2013 - Present
UBS Investment Bank June 2014 - Present
Ani's Raw Food Kitchen, Founder January 1999 - Present
SmartMonkey Foods, Founder January 1999 - January 2010
SmartMonkey Media, Founder January 1993 - January 2006
Nike World Headquarters February 2004 - April 2004
Adidas USA Headquarters January 2002 - January 2004
Baxter Healthcare February 2001 - December 2001
Disney Channel January 2000 - February 2001
Skills
Online Brand Building, Social Media Marketing, Community Building, Wellness Coaching, business consulting, healthy living expert, Motivational Speaking, Interaction Design, Healthy Eating, Fitness Training, natural beauty, Weight Loss Coaching, Food Industry, Natural Foods, Product Development, Product Marketing, Product Design, Social Entrepreneurship, wellness expert, Online Community..., Published Author, Award-winning writer, Cross Functional Team..., User Interface Design, Usability Engineering, Streaming Media, On-camera Talent, recipe creation, Chef, Green Living, Weight Training, Body Weight Training, Nutritional Counseling, Nutrition Education, Sports Nutrition, Interactive..., Interactive Programming, Interactive Video, Live Event Producer, Health, Wellness, Wellbeing, writing, Web Authoring, Editorial Consulting, Health Consulting, New Media Consulting, New Media Marketing, Management Consulting, Community Management
Education
Cornell University, Ithaca, NY 1986 — 1990
Bachelor of Science (BS), Business Management, Human Ecology Design, Nutritional Science
University at Buffalo 1991 — 1993
Social Psychology, Computer Art (3-D Modeling and Simulations)
Yonsei University 1989 — 1989
BS, International Business
Ewha Womans University 1987 — 1987
BS International Business
Junior League April 2015 - Present
St. Armands Key Lutheran Church 2013 - Present
Fit 2 Bee Well July 2010 - Present
Gibraltar Trade Center October 2002 - October 2010
United States Army Reserve October 1993 - October 2003
Solutions LLC August 2000 - August 2002
The Ritz-Carlton Hotel Company, L.L.C. October 1996 - August 2000
Skills
Leadership, Management, Strategic Planning, Project Management, Customer Service, Business Process..., Business Strategy, Training & Development, Marketing, Marketing Strategy, Public Speaking, Sales, Social Media Marketing, Team Building, Training, Event Planning, Public Relations, Business Development
Education
Cornell University - Johnson Graduate School of Management 2015 — 2016
Marketing, Business, Management, Marketing, and Related Support Services
Northwood University - DeVos Graduate School 2001 — 2003
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Northwood University 1999 — 2001
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
IT Accel, Inc. May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - May 2015
The Ritz-Carlton Hotel Company L.L.C. February 2013 - July 2014
Fairmont Hotels & Resorts September 2012 - February 2013
Restaurant Match August 2011 - August 2012
Recovery Network of Programs, Inc. January 2010 - July 2011
Youth Continuum Inc. December 2008 - December 2009
Brien McMahon High School September 2006 - December 2008
CCG Metamedia 1997 - 2002
CCG Metamedia 1997 - 2002
Skills
Microsoft Office, Sales, Event Planning, Customer Service, Public Speaking, Leadership, Hospitality, Hotels, Food & Beverage, Training, Microsoft Excel, Customer Satisfaction, Hospitality Management, Hospitality Industry, Team Building, Management, Psychology, Teaching, Psychotherapy, IT Recruitment, Recruiting, Technical Recruiting, Contract Recruitment
Education
Fairfield University 2009 — 2012
MA, Counseling
Fairfield University 2002 — 2005
Bachelors, Sociology
Crafted Hospitality April 2015 - Present
The Genuine Hospitality Group May 2014 - December 2014
The Raleigh Hotel July 2010 - April 2014
Fontainebleau Miami Beach March 2009 - May 2010
The Ritz-Carlton Hotel Company, L.L.C. December 2007 - March 2009
The Ritz-Carlton, South Beach June 2006 - December 2007
Skills
Banquets, Catering, Hospitality, Hospitality Management, Micros, Pre-opening, Social Media, Social Networking, Customer Service, Event Management, Event Planning, Food, Hospitality Industry, Hotel Management, Hotels, Leadership, MICROS, Marketing Communications, Resorts, Restaurants, Social Media Marketing, Revenue Analysis, Tourism, Yield Management
Education
Cornell University 2002 — 2006
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
St. Regis Saadiyat Island May 2013 - August 2015
W Doha Hotel & Residences November 2012 - May 2013
St. Regis San Francisco January 2011 - March 2013
The Ritz-Carlton Naples Beach Resort January 2010 - January 2011
The Ritz-Carlton Hotel Company, L.L.C. September 2008 - January 2010
The Ritz-Carlton Hotel Company, L.L.C. September 2006 - September 2008
The Ritz-Carlton Hotel Company, L.L.C. September 2006 - July 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2001 - September 2006
Skills
Front Office, Hotels, Laundry, Rooms Division, Guest Service, Hotel Management, Hospitality, Pre-opening, Customer Service, Tourism, Hospitality Management, Leadership, Property Management..., Hospitality Industry, Pre-opening experience, Resorts, Opening Hotels, Event Management, Micros, Revenue Analysis, Yield Management, Opera, Banquets, Guest Service Management, Concierge Services, MICROS
Education
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2014 - October 2014
The Ritz-Carlton Hotel Company LLC April 2011 - February 2014
The Capital Grille September 2007 - May 2009
The Melting Pot July 2001 - June 2005
Skills
Fine Dining, Catering, Hotels, Hospitality Management, Micros, Wine, Hospitality, Restaurants, Bartending, Food & Beverage, Analytical Skills
Education
University of Tennessee-Knoxville 2000 — 2005
Bachelor of Arts, Anthropology
College of Charleston 1994 — 1996
Oak Ridge High School 1990 — 1994
The Ritz-Carlton Hotel Company, L.L.C. 2013 - Present
JW Marriott February 2007 - October 2013
JW Marriott 2006 - 2007
Renaissance Hotels 2004 - 2005
Skills
Luxury Resort Operations, Ability to create..., Grow market share in..., Foster innovation, Build a culture of..., Banquets, Budgets, Catering, Culinary Skills, Customer Satisfaction, Customer Service, Event Management, Fine Dining, Food & Beverage, Front Office, Hospitality, Guest Service Management, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Leisure, Luxury, Management, Menu Development, Micros, Operations Management, Pre-opening, Pre-opening experience, Property Management..., Resorts, Rooms Division, Revenue Analysis, Restaurants, Yield Management, Wine, Spa, Restaurant Management
Education
Stanford Center for Professional Development 2015 — 2016
Certificate Program in Innovation & Entrepreneurship
Cornell University 2012 — 2013
Certificate Program in Hotel Real Estate Investments & Asset Management
School of Hotel Technology, Bermuda College 1982 — 1984
Hotel Administration / Business Minor, Hospitality Administration/Management, Distinction - highest GPA in Hotel School and Bermuda College
Truman State University August 2012 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - June 2012
Marco Island Marriott Resort May 2008 - June 2011
The Ritz-Carlton Hotel Company, L.L.C. 2007 - 2008
The Ritz-Carlton Hotel Company, L.L.C. February 2007 - June 2007
The Ritz-Carlton Hotel Company, L.L.C. 2006 - 2007
The Ritz-Carlton Hotel Company, L.L.C. 2006 - 2006
The Ritz-Carlton Hotel Company, L.L.C. 2005 - 2006
Skills
Hotels, Hospitality, Hospitality Industry, Event Management, Hotel Management, Hospitality Management, Catering, Food & Beverage, Meeting Planning, Resorts, Food and Beverage, Meetings and Special..., Event Planning, Event Photography, Office Management, Student Affairs, Student Development, Student Counseling, Open Water Diver
Education
Truman State University 2014 — 2017
Master's Degree, Leadership
Missouri State University 1999 — 2001
Bachelor's Degree, Hospitality and Restaurant Administration, 3.78/4.0
Drury University 1997 — 1999
Bachelor's Degree, International Business
J.Crew March 2015 - Present
J.Crew June 2014 - Present
J.Crew August 2008 - Present
Triple Five Soul February 2006 - August 2008
The Ritz-Carlton Hotel Company, L.L.C. January 2004 - February 2006
Skills
Sales Management, Account Management, New Business Development, Sales, Negotiation, Key Account Management, Customer Service, Retail, B2B, Sales Operations, Inventory Management, Direct Sales, Wholesale, Marketing Strategy, Team Building, Purchasing, Strategic Planning, Sales Process, Cold Calling, Merchandising
Education
Fashion Institute of Technology 2008 — 2010
Continuing Education, International Trade and Marketing
The George Washington University 1999 — 2003
Bachelor's Degree, English Language and Literature/Letters / German
The Ritz-Carlton Club and Residences 2010 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2004 - August 2010
Steamboat Resort June 2002 - June 2004
Keystone Ski Resort June 2000 - June 2002
Tarsadia Hotels June 1999 - June 2000
Morgans Hotel Group November 1998 - June 1999
The Ritz-Carlton Hotel Company, L.L.C. March 1996 - November 1998
The Ritz-Carlton Hotel Company, L.L.C. August 1994 - March 1996
The Ritz-Carlton Hotel Company, L.L.C. August 1988 - August 1992
Skills
Pre-opening, Hospitality Management, Hotel Management, Hotels, Resorts, Leadership, Front Office, Revenue Analysis, Customer Service, Leisure, Fine Dining, Banquets, Restaurants, Menu Development, Catering, Opening Hotels, Hospitality, Cuisine, Hospitality Industry, Guest Service Management, Wine, Tourism, Luxury, Budgets, Spa, Property Management..., Management, Micros, Food, Pre-opening experience, Hotel Booking, Food & Beverage, Restaurant Management, Rooms Division, Opera, Lodging, Customer Satisfaction, Yield Management, Menu Engineering, Culinary Skills, Event Management, Banquet Operations, Concierge Services, Rooms Division..., Strategic Planning, OnQ, Real Estate
Education
Cornell University Graduate School 1992 — 1994
Master of Business Administration (M.B.A.), Hotel Administration
ÉCOLE SUPERÉIURE DE CUISINE FRANÇAISE (ESCF) - FERRANDI 1993 — 1993
Grande Diplome, Culinary Arts/Chef Training
University of Colorado Boulder 1984 — 1988
Bachelor of Arts (B.A.), European History
Courtyard by Marriott February 2012 - Present
Fairfield Inn and Suites by Marriott February 2009 - February 2012
Burlington Stores, Inc. April 2008 - February 2009
Savers Thrift Store October 2007 - February 2008
Bright House Networks - Central Florida Cable Communications April 2005 - July 2007
Signature Consultants April 2005 - April 2005
Manpower Professional Services September 2000 - May 2004
RMI Enterprises - Wholesale Computer Parts Distributor March 1998 - July 2000
The Ritz-Carlton Hotel Company, L.L.C. March 1997 - January 1998
Hyatt Regency Hotel at Civic Plaza April 1994 - March 1997
Skills
Hospitality Management, Computer Hardware, Computer Repair, Microsoft Office, Security Operations, Retail, Windows, Windows XP
Education
The University of Texas at El Paso 1980 — 1984
Bachelor of Business Administration (BBA), Business Administration and Management, General
El Paso Community College 1980 — 1982
Associate of Arts (A.A.), Psychology
Robert Half Finance & Accounting July 2014 - Present
Air National Guard January 2001 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - July 2014
Waldorf Astoria Hotels & Resorts December 2011 - April 2014
Skills
Military, Cpr Certified, Microsoft Office, Microsoft Excel, Microsoft Word, Process Scheduler, Inventory Management, Outlook, Operations Management, Military Training, Budgets, HIPAA, Customer Service, Military Experience, First Aid, Security Clearance, PowerPoint, Data Entry, Time Management, Strategic Planning, Logistics, Inventory Control, Office Administration, Purchasing, Hospitality, Exercises
Education
College of the Desert
Business Administration and Management, General
Cornell University School of Hotel Administration 2011 - Present
Olive Hospitality Consulting July 2009 - Present
NEWH 1996 - Present
Host Hotels & Resorts 1998 - 2009
Marriott International 1996 - 1998
Landaur Associates, Inc, Hospitality Group 1994 - 1996
Four Seasons Hotels and Resorts 1988 - 1990
The Ritz-Carlton Hotel Company, L.L.C. 1985 - 1988
Skills
Hospitality, Hotels, Training & Development, Resorts, Budgets, Feasibility Studies, Hospitality Industry, Revenue Analysis, LEED Consulting, Hospitality Management, Restaurants, Tourism, Hotel Management, Strategic Planning, Food & Beverage, Asset Management, P&L, Yield Management, Academic Instruction, Management, Sustainability, Pre-opening, Front Office, Property Management..., Lodging, Restaurant Management, Contract Negotiation, Facilities Management, Cost Control, Marketing, Opera, Disposition, Asset Managment, Capital Budgeting, Luxury, Sales, Real Estate, Rooms Division, Banquets, Real Estate Development, Catering, Project Planning, Marketing Strategy, Event Management, Forecasting, Leisure
Education
Cornell University 1981 — 1985
BS, Hotel Administration
The George Washington University - School of Business 1990 — 1993
MBA, Business Administration
L'Ecole du Cuisine La Varenne 1985 — 1985
Culinary
Discovery Village at the Forum April 2015 - Present
Thompson Hospitality November 2012 - February 2015
ARAMARK June 2009 - November 2012
Sodexo Healthcare Division December 2006 - May 2008
The Ritz-Carlton Hotel Company, L.L.C. December 2004 - May 2006
Skills
Menu Development, Food Service, Food Safety, Culinary Skills, Catering, Recipes, Restaurant Management, Restaurants, Sanitation, Fine Dining, Cuisine, Food, Cooking, Food & Beverage, Banquets, Menu Costing, Culinary Management, Food Preparation, Food Quality, Recipe Testing, ServSafe, Hospitality Management, Gourmet, HACCP, Hospitality Industry
Education
Cuyahoga Community College
Johnson & Wales University
Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C March 2007 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2007 - April 2011
Marriott International, Inc. May 1999 - March 2007
Reed Smith LLP 1996 - 1999
Skills
Legal Writing, Employment Law, Civil Litigation, Corporate Law, Legal Research, Litigation, Corporate Governance, Commercial Litigation, Due Diligence, Securities Regulation, Legal Compliance, Arbitration, Mediation, Litigation Management
Education
Dickinson Law 1988 — 1991
J.D., Law
Lafayette College 1982 — 1986
BA, International Affairs
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Stowe Mountain Lodge April 2012 - February 2015
Paradise Point Resort & Spa June 2009 - March 2012
Paradise Point Resort & Spa November 2005 - June 2009
Skills
Pre-opening, Hospitality Industry, Hotels, Resorts, Hotel Management, Hospitality Management, Hospitality, Revenue Analysis, Customer Service, Tourism, Micros, Food & Beverage, Yield Management, Rooms Division, Front Office
Education
American Hotel & Lodging Educational Institute 2013 — 2013
Certified Rooms Division Executive, Rooms
San Diego State University-California State University 1999 — 2001
Bachelors, Psychology
College of the Desert 1997 — 1999
Associates, Liberal Studies
Omni Hotels & Resorts February 2015 - Present
Cafe Des Amis / Des Amis Dining and Catering April 2011 - February 2015
Prejean's Restaurant December 2008 - April 2011
The Windsor Court Hotel April 2006 - December 2008
The Ritz-Carlton Hotel Company, L.L.C. December 2000 - November 2006
Hilton Worldwide February 1999 - December 2000
Dickie Brennan's Palace Cafe February 1998 - January 1999
Skills
Food & Beverage, Restaurants, Food Service, Food, Restaurant Management, Menu Development, Culinary Skills, Fine Dining, Catering, Cuisine, Banquets, Food Safety, New Restaurant Openings, Recipes, Menu Costing, Sanitation, Labor Control, Food Preparation, Culinary Management, Hospitality, Hospitality Industry, Resorts, Hotels, Chef, Pastry, Gourmet, Pre-opening
Education
Delgado Community College 1998 — 1999
Culinary Arts/Chef Training
St Joseph Elementary / Jeanerette Senior High School 1968 — 1980
Culinary, Restaurant, Culinary, and Catering Management/Manager
Liberty Oilfield Services October 2013 - Present
The Ritz-Carlton Hotel Company LLC March 2012 - October 2013
The Ritz-Carlton Hotel Company, L.L.C. March 2011 - March 2012
The Ritz-Carlton Hotel Company, L.L.C. August 2010 - March 2011
The Ritz-Carlton Hotel Company, L.L.C. December 2007 - August 2010
Skills
Hotel Management, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Human Resources, Employee Training, Recruiting, Hiring, Employee Relations, Employee Engagement, Front Office, Personnel Management, Training
Education
Colorado State University 2003 — 2007
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Colorado State University 2003 — 2007
Minor in English, English Language and Literature, General
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
Skills
Hotel Management, Hospitality Management, Leadership, Pre-opening, Restaurants, Banquets, Catering
Education
Dublin Institute of Technology 2003 — 2006
BA of Arts, Hospitality Management
JW Marriott Denver Cherry Creek October 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - October 2014
JW Marriott Desert Ridge Resort and Spa July 2012 - July 2013
Denver City Center Marriott June 2010 - July 2012
Fort Collins Marriott May 2009 - June 2010
Colorado State University May 2007 - May 2009
Colorado State University September 2006 - May 2009
Skills
Event Planning, Hospitality, Banquets, Hotels, Event Management, Catering, Corporate Events, Front Office, Food, Hospitality Industry, Hospitality Management, Hotel Management, Meeting Planning, Resorts, Restaurants, Revenue Analysis, Tourism, Trade Shows, Food & Beverage, Food
Education
Colorado State University 2005 — 2009
Bachelor's degree, Restaurant Resort Managment
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
INNES BUSINESS SOLUTIONS, Half Moon Bay, CA January 2012 - Present
Pacific Catch Fresh Fish Grill December 2013 - August 2014
Flavor Restaurant October 2010 - December 2013
Half Moon Bay HS Volleyball July 2012 - August 2013
Ara McDavid Croce CRS April 2008 - January 2012
CAFÉ GIBRALTAR June 2007 - February 2011
Skills
Customer Service, Organization, Event Management, Microsoft Office, Fundraising, Event Planning, Social Media, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Word, Non-profits, Research, Outlook, Strategic Planning, Coaching, Team Leadership, Organization Skills, Professional..., Nonprofits
Education
College of San Mateo 2011 — 2014
Associate's Degree, Science, Technology and Society, 3.7 GPA - Dean's List
Half Moon Bay High School 2006 — 2010
Top 2010 Graduate
Levy Restaurants September 2015 - Present
Delaware North Companies July 2014 - Present
United Entertainment Services July 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - May 2015
Hilton Garden Inn May 2014 - October 2014
Mike McGowan January 2007 - July 2013
Accenture May 2012 - August 2012
CTX Mortgage August 2006 - December 2006
SunTrust, (formerly Central Carolina Bank) June 2002 - August 2006
First Horizon Home Loans, (First Tennessee Financial Corp.) December 2004 - June 2005
Skills
Management, Sales, Customer Service, Leadership, Property Management, Hospitality, Restaurant, Training, Fine Dining, Wine, Culinary Skills, Hotels
Education
University of North Carolina at Charlotte 1982 — 1984
BA/Business Administration - Finance, Finance and Financial Management Services
East Carolina University 1979 — 1982
Tranferred to UNCC (1982)., Business Administration and Management, General
Chicago Mercantile Exchange 1982 — 1983
Certificates, Commodity Futures Trading
Chicago Board of Trade 1983 — 1983
Certificate, Commodity Futures Trading
University of Illinois at Chicago 1982 — 1983
Commodity Futures Trading
Charlotte Catholic High School 1975 — 1979
H. S. Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - March 2015
The Ritz-Carlton Hotel Company LLC July 2012 - October 2013
The Ritz-Carlton Hotel Company LLC October 2010 - July 2012
InterContinental Hotels Group November 2009 - October 2010
InterContinental Hotels Group June 2008 - November 2009
InterContinental Hotels Group (IHG®) June 2006 - July 2007
InterContinental Hotels Group (IHG®) July 2005 - May 2006
Skills
Opera, Fidelio, PeopleSoft, Excel, Word, Outlook, PowerPoint, Rooms Division, Guest Service, Hospitality Management, Hospitality, Hotels, Front Office, Resorts, Hospitality Industry, Guest Satisfaction, Microsoft Excel, Management, Customer Service, Leadership, Hotel Management, Micros, Opening Hotels, Food & Beverage, Pre-opening, Customer Satisfaction, Property Management..., Revenue Analysis, Tourism
Education
Cornell University 2011 — 2012
Master Certificate in Hospitality Management
Romanian-American University Bucharest 2004 — 2008
Bachelor
Lorain County Community College November 2014 - Present
Medical Mutual April 2014 - November 2014
Recovery Resources January 2014 - April 2014
United Airlines January 2012 - January 2014
Museum of Science and Industry, Chicago February 2010 - January 2012
Obama for America May 2007 - November 2008
The Ritz-Carlton Hotel Company, L.L.C. June 2003 - January 2007
Education
Columbia College Chicago 2007 — 2011
Bachelor of Arts (BA), Arts, Entertainment and Media Management, 3.96
DePaul University 2013 — 2016
Master of Public Administration (MPA), International Public Management
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - August 2015
Farina Focaccia & Cucina Italiana May 2014 - December 2014
Education
Creighton University 2003 — 2007
BSBA, Accounting, Spanish
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Booking.com a Priceline Company 2013 - July 2015
SLS Hotel South Beach & The Raleigh 2013 - 2013
Thompson Hotels 2012 - 2013
Skills
Hospitality Industry, Hospitality, Hotels, Sales, Marketing, Social Media, Hospitality Management, Hotel Management, Revenue Analysis, Resorts, Social Media Marketing, Tourism, Trade Shows, Event Management, Event Planning, Social Networking, Customer Service, Corporate Events
Education
Penn State University
Master’s Degree, Organizational Leadership
Cornell University 2015 — 2015
Certificate, Hotel Revenue Management
Florida International University 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs, Advertising
Università degli Studi di Genova 2011 — 2011
Certificate, European Studies (Sociology, Italian Language, Industrialization, and History)
Better My POS, Inc. 2010 - Present
Morels French Steak House 2009 - 2010
Restaurant Consultations Las Vegas 2007 - 2010
Station Casino 2008 - 2009
The Siegel Group 2007 - 2008
Batali & Bastianich Hospitality Group 2006 - 2007
The Ritz-Carlton Hotel Company, L.L.C. 2001 - 2006
Skills
Project Management, Management, Microsoft Office, Customer Service, Business Development, Leadership, New Business Development, Strategic Planning, Integration, Cloud Computing
Education
University of Nevada-Las Vegas 2013 — 2016
Master of Computer Applications and Business Management, Business Management, Computer Engineering
College of Southern Nevada 2011 — 2013
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
The Ritz-Carlton Hotel Company, L.L.C. February 2014 - August 2015
STL Bartender LLC June 2012 - July 2014
The Gallery Bistro September 2010 - January 2012
Drury University September 2007 - January 2012
Gailey's Breakfast Cafe September 2007 - August 2010
Education
Drury University 2007 — 2012
Bachelor of Arts (BA), Chemistry and Biology, Physics Minor
CBC High School 2003 — 2007
Red O Cuisine by Rick Bayless October 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. December 2012 - May 2013
Mastro's Restaurants April 2008 - December 2012
Education
University of Nevada-Las Vegas 2004 — 2006
Bachelor of Science (B.S.), Hospitality Management
College of Southern Nevada 2001 — 2004
Associate of Science (A.S.), Hotel, Restaurant & Casino Management
University of Nevada-Reno 1998 — 1999
Mining and Mineral Engineering
Cortelco Systems Puerto Rico, Inc. 2013 - Present
Edic College October 2014 - December 2014
The Ritz-Carlton Hotel Company, L.L.C. December 2010 - August 2014
Skills
Information Security, Cisco Identity Services..., CCNA Routing and..., Network Security, Cisco Technologies, Security, Prot-On, SIEM, Disaster Recovery
Education
EDP College of Puerto Rico Inc-San Juan 2014 — 2015
Master's degree, Information Security and Fraud Investigation
EDP College of Puerto Rico Inc-San Juan 2012 — 2014
Bachelor's degree, Computer Programming
The Ritz-Carlton Hotel Company, L.L.C. Computer technician assistantDaystrom Technology GroupSeptember 2013 - August 2014
Education
College of San Mateo 2014 — 2016
Associate of Science (A.S.), Computer Science
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
Lowe's Companies, Inc. November 2013 - December 2014
AmeriCorps NCCC September 2012 - January 2013
Delaware River Port Authority May 2011 - August 2011
TD February 2010 - August 2010
Skills
Time Management, Customer Experience
Education
Delgado Community College 2015 — 2015
Louisiana Transfer Degree- Biological Sciences, Biology, General, Sophomore
Burlington County College 2013 — 2014
Pre-Nursing Prerequisites, Pre-Nursing Studies, Freshman
Saint Joseph's University 2010 — 2011
Business Coursework, Business/Commerce, General, Freshman
Peter Jacobsen SPORTS, LLC July 2007 - August 2009
The Ritz-Carlton Hotel Company, L.L.C. September 2003 - July 2006
Education
Eastern Michigan University 1996 — 2001
Bachelor of Business Administration (B.B.A.)