The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
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The Ritz-Carlton Hotel Company LLC Employees
New York University September 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - May 2015
Four Seasons Hotels and Resorts May 2014 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - May 2014
JW Marriott June 2013 - August 2013
Skills
Hotels, Human Resources, Event Planning, Sales, Hospitality Industry, Market Research, Customer Service, Marketing Communications, Business Development, Housekeeping, Hospitality, Microsoft Word, Front Office, Teamwork, Social Media, Event Management, Resorts, PowerPoint, Microsoft Office, Microsoft Excel
Education
New York University 2012 — 2016
Bachelor of Science (B.S.), Hospitality Management; Concentration: Marketing and Revenue Management
Carnegie Mellon University 2010 — 2010
Architecture
R/GA August 2015 - Present
Ethology January 2015 - August 2015
Deem, Inc. January 2014 - November 2014
The Cadmus Group October 2010 - January 2014
Williams Controls 2008 - 2010
BlueStar Resort & Golf 2005 - 2008
The Ritz-Carlton Hotel Company, L.L.C. 2004 - 2006
In Celebration of Golf 2004 - 2005
Skills
Employee Relations, Strategic Planning, Performance Management, Training, HR Policies, Strategic Human..., Human Resource Planning, Human Resources, Benefit Plan..., Benefits Administration, Employee Benefit Plan..., Employee Orientations, Employee Handbooks, Employee Benefits, Management, Talent Management, Project Management, Process Improvement, Policy, Onboarding, Leadership, Strategy
Education
Wake Forest University 2002 — 2004
Bachelor of Science (B.S.), Business
Catawba College 2000 — 2002
Business, Spanish
Mandarin Oriental Hotel / Bar Boulud Boston August 2014 - Present
Four Seasons Hotels and Resorts June 2008 - August 2013
Taj Hotels Resorts and Palaces September 2007 - January 2008
The Ritz-Carlton Hotel Company, L.L.C. October 2004 - September 2007
Sweet Creations of Wakefield, Massachusetts April 2000 - August 2004
Delaware North September 1995 - February 1999
Skills
Management, Leadership, Training, Sales, English, Microsoft Office, Microsoft Excel, Pastry, Menu Development, Hotels, Culinary Skills, Cooking, Banquets, Chef, Catering, Fine Dining, Food, Hospitality, Hospitality Industry, Restaurants, Cuisine, Customer Service, Recipes, Food Safety, Sanitation
Education
Ecole Ritz Escoffier Paris 2007 — 2007
Master of Patisserie, Baking and Pastry Arts/Baker/Pastry Chef
Newbury College 1998 — 2000
Associate of Arts (A.A.), Culinary Arts/Chef Training
Brookline High School 1987 — 1991
Diploma, General Studies/ Culinary
Boston University - Metropolitan College
Culinary Arts/Chef Training
Le Cordon Bleu Paris
Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - Present
Encore Event Technologies August 2012 - April 2014
JW Marriott August 2012 - March 2014
The Freeman Company February 2010 - August 2012
Haven Hills April 2010 - January 2011
Taxxtime and Financial Services January 2009 - April 2009
CENTURY 21® September 2007 - April 2009
Hilton Worldwide May 2006 - September 2006
Skills
Organizational, Technical, Sociology, Event Management, Hospitality Industry, Sales Support, Event Planning, Hospitality, Process Scheduler, Social Networking, Social Media Marketing, Human Resources, Teamwork, Microsoft Office, Sales, Micros, Pre-opening, Hotels, Recruiting, Organizational Structure, Customer Service, Employee Training, Marketing, Payroll, Administration, Training, Accounting, Hiring, New Hire Orientations, Microsoft Excel, PowerPoint, Corporate Events, Negotiation
Education
California State University-Northridge 2008 — 2012
Indulchi Catering January 2014 - Present
Roppongi Restaurant March 2013 - November 2013
The Beachcomber July 2012 - December 2012
Top of the Market 2009 - 2012
Brix @ 1601 August 2007 - August 2009
Thompson Hotels August 2005 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. 2001 - 2002
Marriott International 1999 - 2001
Marriott International 1997 - 1999
Skills
Hospitality Industry, Hotel Management, Hotels, Fine Dining, Hospitality Management, Resorts, Food & Beverage, Banquets, Restaurant Management, Restaurants, Pre-opening, Menu Development, Revenue Analysis, Wine, Cooking, Food, Culinary Skills, Catering, Cuisine, Menu Engineering, Seafood, Menu Costing, Recipes, Chef, Sanitation, Hospitality, Food Preparation, Hiring, Dinners, Food Safety, MICROS, Event Management, Gourmet, New Restaurant Openings, Ingredients
Education
California State Polytechnic University-Pomona 2003 — 2006
Bachelor of Science (BS), Hospitality Administration/Management
Santa Barbara City College 2001 — 2003
Associate of Science (AS), Culinary Arts/Chef Training, A+
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, Strategic Planning, PowerPoint, Leadership, Sales, Research, Public Speaking, Teamwork
Education
The Culinary Institute of America 2009 — 2013
Bachelor's degree
Bullard-Havens Technical High School 2005 — 2009
High school
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
Wanna Taste? Catering Services August 2010 - Present
Healthy Hair Styles By Maliya June 2000 - Present
The Resort at Pelican Hill May 2013 - June 2014
The Coding Source 2009 - 2010
Skills
Change Management, Project Management, Budgets, Customer Service, Management, Analysis, Cross-functional Team..., Microsoft Excel, Microsoft Office, Process Improvement, Program Management, Project Planning, Team Building
Education
Le Cordon Bleu College of Culinary Arts-Pasadena 2010 — 2013
Associates in Culinary Arts, Culinary Arts
California Baptist University 1997 — 1999
Liberal arts
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
Casa Laguna Inn & Spa January 2014 - January 2015
Howard Johnson Plaza Shanghai June 2013 - December 2013
Associated Students, Inc.- Chico State May 2012 - June 2013
Summer Orientation, California State University-Chico May 2012 - July 2012
Government Affairs, Associated Students, Inc. August 2011 - May 2012
Marriott Vacation Club International May 2011 - August 2011
Regal Entertainment Group July 2007 - November 2007
Skills
Civic Engagement, Communication, Customer-focused, Recreation Planning, Facilitations, Management, Special Events..., Customer Service, Social Networking, Time Management, Facilitators, Coordinating Events, Event Planning, Networking, Teamwork, PowerPoint, Critical Thinking, Facebook, Fundraising, Microsoft Word, Social Media, Program Management, Event Management, Microsoft Excel, Microsoft Office, Public Speaking, Facilitation
Education
California State University-Chico 2009 — 2013
Bachelor of Science (BS), Recreation Administration, Hospitality, and Parks Management
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - June 2015
Borgata Hotel Casino & Spa July 2013 - May 2014
Courtyard by Marriott September 2013 - December 2013
Nutter's Sandwich Shop September 2012 - December 2013
The Water Club a signature Hotel by Borgata May 2013 - September 2013
Dock's Oyster House July 2012 - September 2012
Harry's Oyster Bar May 2012 - September 2012
Knife and Fork Inn May 2011 - July 2012
Skills
Open Table, Aloha, Reserve, Microsoft Word, Microsoft Excel, Mac, Windows, Restaurants, Food Service, Food, Management, Customer Service, OpenTable, Sales, Event Management, Hospitality, Food & Beverage
Education
University of Delaware - Lerner College of Business and Economics 2012 — 2014
Bachelor of Science (BS), Hotel, Restaurant & Institutional Management
Boston University 2010 — 2014
BS, Hospitality Administration
Transamerican Wholesale August 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 1998 - March 2013
Motive Energy Inc August 2012 - August 2012
Education
California State University-Fullerton
Hachey Tax Prep @ 508-888-3979 May 1994 - Present
CSA Financial Corporation May 1990 - May 1992
Putnam Investments October 1987 - April 1990
Evergreen Investments September 1985 - October 1987
Drexel Burnham Lambert April 1985 - September 1985
The Ritz-Carlton Hotel Company, L.L.C. June 1982 - March 1985
Skills
Financial Reporting, Auditing, Accounting, Financial Analysis, Financial Accounting, Internal Controls, QuickBooks, Accounts Payable, Income Tax, ADP Payroll, Strategic Financial..., IRS, MA DOR, Investments, Payroll, Tax Preparation, Financial Planning, Microsoft Excel, Microsoft Word, Sales
Education
Boston University
Program for Certified Financial Planners
Suffolk University - Sawyer School of Management 1984 — 1988
Casa de las Campanas April 2015 - Present
The Grand Del Mar April 2011 - April 2015
Cafe Trio June 2010 - April 2011
The St. Regis Deer Valley October 2009 - May 2010
JW Marriott May 2008 - October 2009
The Ritz-Carlton Hotel Company, L.L.C. February 2003 - May 2008
In-N-Out Burger October 1996 - November 1999
Skills
Microsoft Office, Hospitality, Typing, Microsoft Word, POS, Wine, IRD, Banquets, Customer Satisfaction, Food & Beverage, Front Office, Hospitality Management, Hotel Management, Customer Service, Micros, Menu Development, Process Scheduler, Pre-opening, Restaurant Management, Restaurants, Fine Dining, Resorts, Hotels, Culinary Skills, Hospitality Industry, Catering, Food, Opening Hotels, Tourism, Event Planning, Event Management
Education
California State University-San Marcos
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton, Laguna Niguel December 2014 - Present
The Ritz-Carlton, Laguna Niguel May 2014 - Present
The Ritz-Carlton, Laguna Niguel June 2013 - May 2014
Sierra Nevada Brewing Co. October 2011 - June 2013
CSUC International Education Office August 2011 - May 2013
Orokieta Herri Eskola January 2011 - April 2011
Alpha Gamma Delta November 2009 - November 2010
Camp Pontiac June 2010 - August 2010
Cafe Merlot June 2009 - January 2010
Skills
Event Planning, Customer Service, Teamwork, Positive Team Player, Hospitality, Hospitality Management, Communication Skills, Social Media Marketing, Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Budgets, Problem Solving, Detail Oriented, Friendly Personality, Creativity, Communication
Education
California State University-Chico 2008 — 2013
Bachelor of Science, Recreation Administration, Hospitality & Special Event Management
University of the Basque Country 2011 — 2011
Spanish
Palmdale Unified School District December 2014 - Present
County Of Los Angeles Public Library December 2014 - Present
Cost Plus World Market April 2007 - April 2010
Munro's Furniture June 2002 - July 2004
Smith & Hawken July 2001 - June 2002
Sur La Table December 1998 - April 2001
Evolution Furniture April 1998 - June 1998
Stars Restaurant December 1997 - March 1998
Alfred Schilling Fine Chocolates May 1997 - November 1997
The Ritz-Carlton Hotel Company, L.L.C. January 1997 - March 1997
Skills
Merchandising, Inventory Management, Visual Merchandising, Microsoft Word, •Maintained a..., retail store management, Microsoft Excel, Microsoft PowerPoint, Teaching, Employee Training, College Level Writing, Working With Children, Professional Chef
Education
San Jose State University 2014 — 2017
Master of Library & Information Science (M.L.I.S.), Library and Information Science, 4.0
Chapman University 2010 — 2014
Liberal Studies Multiple Subject with an Emphasis on Teaching & Early Childhood Education, Education and Liberal Studies, 3.78
California Culinary Academy 1996 — 1997
Associate of Occupational Science, Culinary Arts/Chef Training, 3.05
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Marriott International January 2015 - Present
Marriott International June 2014 - January 2015
Associated Students at CSU Chico April 2011 - May 2014
Hyatt Regency May 2013 - September 2013
Elephant Bar Restaurant June 2010 - July 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Strategic Planning, Team Building, Social Media, Teamwork, Management, Social Networking, Facebook, Leadership
Education
California State University-Chico 2009 — 2014
Recreation Administration, Resort and Lodging Managment
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2013 - May 2015
Antica Napa August 2013 - November 2013
L'Auberge de Sedona February 2011 - August 2013
The Ritz-Carlton, Dove Mountain 2009 - February 2011
JW Starr Pass Resort & Spa 2005 - January 2009
Orlando World Center Marriott Resort 2003 - 2005
Renaissance Harborplace Hotel 2000 - 2003
Renaissance Tower City Center 1996 - 2000
Skills
Food & Beverage, Hospitality Management, Banquets, Hotels, Resorts, Hospitality Industry, Restaurants, Menu Development, Fine Dining, Hospitality, Catering, Restaurant Management, Micros, Pre-opening, Revenue Analysis, Cuisine, Front Office, Food, Cooking, Wine, Event Planning, Recipes, Customer Service, Event Management, Property Management..., Yield Management, Customer Satisfaction, Food Service, Budgets, Inventory Management, Luxury, Bartending, Income Statement, Profit, Wine Tasting, Hotel Management, Forecasting, New Restaurant Openings, Tourism, Rooms Division, Pastry, Leadership, Process Scheduler
Education
Court of Master Sommeliers 2006 — 2012
Certified Sommelier
University of Arizona, Eller College of Management 2006 — 2008
MBA
Case Western Reserve University 1991 — 1995
BA, Psychology
TETER Architects and Engineers March 2015 - Present
CINEAK April 2012 - January 2015
Cairdean Vineyards November 2010 - February 2012
Gather Wine Bar May 2009 - September 2010
State Farm September 2007 - June 2010
The Lodge at Torrey Pines January 2005 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. May 2005 - August 2005
Skills
Cooking, Wine, Sales, Sales Management, Account Management, Retail, Wine Tasting, Hospitality, P&L, Profit, Customer Service, Management, Salesforce.com
Education
California State University-Fresno 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Viticulture and Enology
Le Cordon Bleu College of Culinary Arts-Pasadena 2003 — 2004
Associate of Science (A.S.), Culinary Arts/Chef Training
Haymond Antonio Wealth Advisory August 1995 - Present
Parisian 1993 - 1995
The Ritz-Carlton Hotel Company, L.L.C. 1989 - 1992
Skills
Investment Advisory, Investments, Estate Planning, Strategic Planning, New Business Development, Strategic Financial..., Small Business, Wealth Management, Equities, Due Diligence, Tax, Wealth, Management, Mergers & Acquisitions, Finance, Financial Analysis, Retirement Planning, Financial Planning, Financial Advisory, Leadership
Education
Clemson University 1984 — 1988
DW Daniel High School 1980 — 1984
Stone Brewing Co. June 2014 - Present
Youngs Market Company August 2013 - April 2014
Deschutes Brewery June 2011 - June 2012
Whole Foods Market September 2007 - June 2011
The Ritz-Carlton Hotel Company, L.L.C. February 2006 - August 2007
The Miracle of Science Bar and Grill March 2002 - January 2006
Boston International Marketing April 2000 - March 2002
Skills
Beer, Wine, Alcoholic Beverages, Craft Beer, Food, Beverage Industry, Brewing, IRI, Wine Tasting, Food & Beverage, Food Pairing, Merchandising, Restaurants, Distributors, Menu Development, Retail, Key Account Development, Wineries, Winemaking, National Accounts, Sales Management, Sales, Marketing, Launch Strategies, Financial Analysis, Spirits, Brand Development, Business Development, VIP, CRM, Line Extensions, Building Relationships, Relationship Management, People Development, Market Planning, Inventory Management, Key Account Management, Marketing Strategy, Grocery Industry, Competitive Analysis, Hospitality, Account Management, Customer Service, Category Insights, Retail Category..., Grocery, Pricing, Food Service, Management, Catering
Education
Boston University 1997 — 2000
Winthrop-University Hospital May 2015 - Present
North Shore Rehabilitation Associates March 2015 - Present
Hofstra University September 2012 - December 2014
Nordstrom 2011 - 2012
ProHEALTH Care Assoc. 2011 - 2012
The Ritz-Carlton Hotel Company, L.L.C. 2008 - 2011
Skills
Healthcare, Microsoft Excel, ACLS, Sports Massage, Swedish Massage, Deep Tissue Massage, BLS, Clinical Research, Medical Terminology, Microsoft Office, Microsoft Word, Treatment, Hospitals, Wound Care, Differential Diagnosis
Education
Hofstra University 2012 — 2014
Master's Degree, Physician Assistant
Mercy College 2010 — 2011
Bachelor's Degree, Health Science, 4.0 GPA
New York College of Health Professions 2005 — 2007
Associate's Degree, Massage Therapy, 4.0 GPA
Boston University 2004 — 2004
Voice and Opera
The Boston Conservatory 2003 — 2003
Voice and Opera
Wingmaker Arts Collaborative June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2012 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - Present
Fine Arts December 2004 - Present
Green Rice Gallery June 2010 - June 2011
CONTECH Bridge Solutions Inc. 2008 - 2008
Skills
Art, Painting, Drawing, Photography, Fine Art, Illustrator, Adobe Creative Suite, Visual Arts, Photoshop, Oil Painting, Illustration, Contemporary Art, Customer Service, Abstraction, Art Education, Acrylic, Studio Art, Mixed Media, Creative Direction, Galleries, Hospitality
Education
Central Piedmont Community College 2006 — 2008
Architecture Technology
University of North Carolina at Charlotte 1995 — 2004
Bachelor of Arts in Art, Painting and Art Education
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
Mamma Maria May 2013 - Present
Boston University School of Hospitality Administration December 2013 - May 2014
Mamma Maria August 2013 - January 2014
The Star March 2013 - May 2013
Boston University School of Hospitality Administration August 2011 - May 2013
ARAMARK UK Limited June 2012 - August 2012
Saratoga National Golf Club May 2011 - August 2011
Boston University Alumni Relations Office January 2011 - June 2011
Worked for Restaurant Associates September 2010 - March 2011
Skills
Attention To Detail, Hard Worker, Reliable, Catering, Hospitality, Hospitality Management, Restaurants, Micros, Banquets, Food & Beverage
Education
Boston University 2010 — 2014
B.S, Hospitality Administration
Guilderland High School
The Ritz-Carlton Hotel Company, L.L.C. August 2013 - Present
The Ritz-Carlton Hotel Company LLC October 2012 - August 2013
Skills
Customer Service, Hospitality, Event Management, Sales, Leadership, Budgets, Business Development, Event Planning, Customer Satisfaction
Education
Costa Rica School of Massage Therapy 2009 — 2010
Licensed Massage Therapist
Canisius College
University of Southern California July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2010 - Present
Skills
Customer Service, Hospitality, Social Media, Hotels, Hospitality Management, Public Speaking, Rooms Division, Resorts, Hotel Management, Sports Management, Guest Service, Front Office, Game Day Operations, Sports, Property Management..., Event Management, Event Planning, Microsoft Office
Education
University of San Francisco 2014 — 2016
Master of Arts (M.A.), Sport Management
California State University-Long Beach 2010 — 2014
Bachelor of Science (B.S.), Business Administration, Management and Operations
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - August 2014
San Francisco Peer Resources August 2012 - June 2013
City and County of San Francisco November 2012 - November 2012
UCSF June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Multilingual, Grant Writing, Tutoring, Communication Skills, Written & Oral...
Education
California Polytechnic State University-San Luis Obispo 2013 — 2017
Biology/Biological Sciences, General
California Polytechnic State University-San Luis Obispo 2013 — 2017
Biological and Biomedical Sciences
PastrySampler.com November 2003 - Present
Beach Cuisine Inc November 2003 - Present
Self Employed Writer and Artist January 2002 - Present
BellaOnline March 2009 - January 2013
Suite101 June 2008 - June 2012
The Ritz-Carlton Hotel Company, L.L.C. 1995 - January 2002
The Ritz-Carlton Hotel Company LLC March 1993 - January 1995
Skills
Dreamweaver, HTML, Start-ups, Weddings, Photoshop, Illustrator, InDesign, Web Design, Adobe Creative Suite, Adobe Acrobat, Corel Draw, Graphic Design, Birthdays, Cakes, Pastry, Confectionery, Gourmet, Recipes, Retail, Writing, Blogging, Twitter, Photo Editing, Editing, Culinary, Cooking, Art, Graphics, Social Media, Books, Food, Culinary Skills, Freelance Writing, Web Content, Content Writing, Copy Editing, Creative Writing, Newsletters, Publishing, Publications, Magazines, Editorial
Education
Central Piedmont Community College 2005 — 2005
Certificate, Restaurant & Food Writing
Saddleback College 1998 — 2000
AA, English Literature
Western Culinary Institute 1992 — 1993
Diploma, Culinary Studies
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - January 2015
The Connaught October 2013 - December 2013
The Port Washington Yacht Club May 2013 - August 2013
Skills
Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Social N, Organization, Highly personable, Computer-savvy, Personal Responsibility, Delphi
Education
Boston University 2011 — 2015
Bachelor of Science, Hospitality Administration
Marriott International 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2005 - Present
The Ritz-Carlton Hotel Company LLC October 2011 - Present
The Ritz-Carlton Hotel Company LLC 2010 - October 2011
The Ritz-Carlton Hotel Company LLC January 2005 - 2010
Skills
Hospitality Industry, Office Administration, Microsoft Office, Administrative..., Outlook, Supervisory Skills, Employee Training, Hiring, Opera, Sales Operations, Food & Beverage, Micros, Restaurants, Menu Development, Resorts, Hotels, Banquets, Fine Dining, Catering, Restaurant Management, Professional Phone..., Events Coordination, Project Coordination
Education
Colorado Technical University-Online 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management
Castleton State College 1999 — 2002
Bachelor of Arts (B.A.), Theatre/Theater
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
FirstBank Puerto Rico September 2014 - November 2014
The Ritz-Carlton Hotel Company L.L.C. 2013 - 2014
P&G Olay LLC June 2012 - May 2013
Skills
Employee Relations, ADP Payroll, Onboarding, Recruiting, Taleo, New Hire Orientations, HR Policies, Benefits Administration, Employee Engagement, Leave of Absence, Talent Management, Employee Recognition, Talent Acquisition, Deferred Compensation, Labor Relations, Background Checks
Education
Caribbean University-Bayamon 2013 — 2015
Master of Business Administration (MBA), Human Resources
Universidad de Puerto Rico 2007 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Haymond Antonio Wealth Advisory September 1995 - Present
The Ritz-Carlton Hotel Company, L.L.C. 1991 - 1995
Skills
Retirement Planning, Qualified Plan Support, Detailed Plan Design
Education
Georgia State University 1993 — 1993
University of Central Oklahoma 1989 — 1990
Bachelor's Degree, Finance, General
Oklahoma State University 1988 — 1988
Business
Clemson University 1985 — 1987
Plano Senior High School 1982 — 1985
Coyo Taco May 2015 - Present
gigi nma LLC May 2013 - March 2015
JW Marriott August 2011 - October 2012
gigi NMA LLC August 2010 - December 2010
The Ritz-Carlton Hotel Company, L.L.C. February 2007 - April 2010
Rainforest Cafe August 1997 - March 1999
Skills
Microsoft Office, Management, Microsoft Excel, Food, Catering, Sales, Food & Beverage, Restaurants, Chef, Fine Dining, Menu Development, Cooking, Hospitality Management, Customer Service, Banquets, Event Management, Hospitality
Education
Illinois Institute of Art 2003 — 2005
Restaurant, Culinary, and Catering Management/Manager
Chicago State University 1994 — 1996
Pre-Medicine/Pre-Medical Studies
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - August 2014
The Ritz-Carlton Hotel Company L.L.C. May 2013 - January 2014
Princess Cruises April 2011 - June 2012
Princess Cruises June 2010 - December 2010
Skills
Food & Beverage, Micros, Inventory Management, Restaurants, Food Allergies, Customer Service, Microsoft Office, Microsoft Word, Social Media, Public Speaking, Hospitality, Sales, Time Management, Food & Wine Pairing, Mixology
Education
Centennial College 2012 — 2013
Post-Graduate Certificate, Hotel, Resort and Restaurant Management
Zaporizhzhya Institute of Economics and Information Technologies 2004 — 2009
Bachelor's degree, Management of Organizations
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
Pacific Crest Securities April 2015 - Present
Boston University September 2012 - May 2015
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - August 2014
The Walt Disney Company May 2013 - July 2014
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - August 2013
The Walt Disney Company January 2013 - May 2013
Hotel Commonwealth May 2012 - December 2012
Grand Heritage Hotel Group June 2011 - August 2011
Skills
Hospitality, Hotels, Resorts, Front Office, Hospitality Management, Customer Service, Hotel Management, Restaurants, Time Management, Leadership, Hospitality Industry, Food & Beverage, Event Planning, Property Management..., Guest Service Management, Rooms Division, Customer Satisfaction, Opera, Revenue Analysis, Concierge Services, Tourism, Customer Experience..., Customer Relationship..., Organizational..., Theme Parks, Service Quality, Housekeeping, CRM
Education
Boston University 2011 — 2015
BS, Hospitality Administration, magna cum laude
Boston University 2012 — 2015
BS, Business Administration, magna cum laude
Montage Hotels & Resorts June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - April 2015
Rockstar Energy Drink June 2012 - June 2014
Quiksilver October 2011 - June 2012
Sole Technology June 2011 - September 2011
Skills
Hospitality, Customer Engagement, Advertising, Marketing, Social Media Marketing, Public Relations, Event Planning, Brand Management, Social Networking, Brand Development, Sales, Brand Awareness, Merchandising, Customer Service, Facebook, Social Media, Sports Marketing, Account Management, Key Account Management, Direct Sales, Marketing Communications, POP Displays, Group Communication, Marketing Strategy, Event Management, Action Sports, Fashion, Digital Marketing, Online Advertising, Point of Purchase, Product Marketing, Online Marketing, Marketing Research, Press Releases, Google Analytics, Sales Presentations, Google Adwords, YouTube, Media Relations, Corporate Communications, Cold Calling, Photoshop, PowerPoint, Publicity
Education
California State University-Long Beach 2007 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
TEKsystems June 2015 - Present
The Orion, Chico State January 2015 - June 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - August 2014
Alpha Phi International Fraternity January 2013 - December 2013
Riverway Ranch Camp May 2013 - August 2013
Harmony Frozen Yogurt May 2009 - August 2012
Central Middle School June 2009 - September 2010
Skills
Sales, Cold Calling, Delegation, Customer Service, Communication, Marketing, Social Networking, Recreation, child care, Event Planning, Event Management, Fundraising, Leadership, Teamwork, PowerPoint, Microsoft Word, Microsoft Office, Time Management, Recruiting, Social Media, Microsoft Excel, Public Speaking, Facebook, Management
Education
CSU Chico 2011 — 2015
Bachelor's degree, Parks, Recreation and Leisure Studies / Marketing Minor
Farmers Insurance Group of Companies December 2014 - Present
Farmers Insurance Group of Companies December 2013 - December 2014
Farmers Insurance Group of Companies July 2007 - December 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2006 - July 2007
Skills
Health Insurance, Property & Casualty..., Life Insurance, Foreign Languages:..., Highly diplomatic, Superior Customer Care, Insurance, Agent Development, Training, Marketing, Leadership, New Business Development, Workers Compensation, Customer Retention, Employee Benefits, Commercial Insurance
Education
California State University-Fullerton 2013 — 2015
Master of Public Administration (MPA), Human Resources
California State University-Fullerton 2011 — 2013
Bachelor of Arts (BA), Psychology, Graduated "Cum Laude"
Saddleback College 2009 — 2011
Associate of Arts (A.A.), Psychology, Graduated "Magna Cum Laude"
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
CLIFT - A Morgans Hotel Group Original, San Francisco, CA June 2010 - August 2014
Prescott Hotel - A Kimpton Hotel October 2008 - July 2010
First Crush Restaurant December 2002 - October 2008
APBnews.com October 1999 - July 2000
Austin Knight, Inc. 1997 - 1999
Searle Blatt, Inc. 1994 - 1996
Education
Boston University - School of Management 1989 — 1993
Bachelor of Science in Business Administration, Marketing
Self Employed November 2014 - Present
Acrobat Event Staffing November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2014 - October 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - April 2014
The Ritz-Carlton Hotel Company, L.L.C. November 2012 - September 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2012 - November 2012
Norwegian Cruise Lines April 2011 - November 2011
Sushi Ran December 2010 - March 2011
Esther's German Bakery February 2010 - March 2010
Atlus U.S.A., Inc. June 2006 - June 2009
Education
California Culinary Academy 2009 — 2011
Associate's Degree, Culinary Arts/Chef Training, 3.80
IHG - InterContinental Hotels Group June 2010 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2003 - June 2010
Radisson June 2003 - September 2003
Radisson June 2002 - September 2002
Skills
Hospitality, Hospitality Industry, Hotels, Pre-opening, Customer Service, Rooms Division, Revenue Analysis, Resorts, Property Management..., Opera, MICROS, Hotel Management, Hospitality Management, Front Office, Food
Education
City University of New York-John Jay College of Criminal Justice
Law
The St. Regis Monarch Beach August 2012 - Present
The Langham Hotels and Resorts January 2008 - July 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2006 - January 2008
Disneyland Resort March 2001 - June 2005
Skills
Weddings, Hotels, Event Planning, Event Management, Catering, Sales, Resorts, Corporate Events, Wedding Planning, Hospitality Management
Education
California State University-Fullerton 2002 — 2006
Bachelor's degree, Communication and Media Studies
Essex County College 2011 - August 2014
Rouge Tomate October 2008 - August 2014
AQUA Restaurant 2000 - 2004
The Ritz-Carlton Hotel Company, L.L.C. 1998 - 2000
Skills
Marketing Communications, Marketing, Social Media, Event Management, Social Media Marketing, Marketing Management, Customer Service, Event Planning, Microsoft Office, Email Marketing, Product Marketing, Marketing Strategy, Theatre, Acting, Management, Public Speaking
Education
California Institute of the Arts 2004 — 2007
Master's Degree, Theatre/Theater
San Francisco State University 1998 — 2000
Bachelor's Degree, Theatre/Theater
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
Thompson Hospitality August 2012 - Present
Royal Caribbean International May 2012 - September 2012
Caesars Entertainment Corporation May 2011 - August 2011
Six Flags April 2010 - August 2010
Walt Disney World August 2008 - January 2009
Skills
Hospitality, Customer Service, Hotels, PowerPoint, Spanish, Travel Services, Casino Marketing, Kaizen, Operational Efficiency, Social Networking, Hospitality Management, Event Planning, Hospitality Industry, Casino, Time Management, Management, Front Office, Restaurants, Hotel Management, Food & Beverage, Fundraising, Event Management, Facebook, Resorts, Training
Education
Boston University 2007 — 2012
BS, Hospitality Administration
The Ritz-Carlton Hotel Company, L.L.C. 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - June 2015
BYU-Idaho September 2011 - July 2014
Skills
Cooking, Culinary Skills, Food Service, Food, Food Safety, Food & Beverage, Restaurants, Catering, Menu Development, Baking, Restaurant Management, Food Preparation, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Banquets, Hospitality, Sanitation, Time Management, Public Speaking, Event Planning, Teamwork, Social Media, Leadership, Customer Service
Education
Brigham Young University - Idaho 2011 — 2014
Bachelor's degree, Culinary Arts and Related Services
Oakdale High School 2008 — 2011
High School/Secondary Diplomas and Certificates
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company LLC June 2006 - April 2015
The Ritz-Carlton Hotel Company LLC February 2004 - June 2006
The Ritz-Carlton Hotel Company LLC June 2003 - February 2004
Marriott International October 2000 - June 2003
Marriott International January 2000 - October 2000
Marriott International March 1999 - January 2000
Skills
Opera, Hotel Management, Hospitality Management, Guest Service, Fidelio, Front Office, Hospitality Industry, Hotels, Hospitality, Guest Satisfaction, Rooms Division, Hotel Reservations, Customer Service, Supervisory Skills, Scheduling, Employee Relations, Staff Training, Customer Relations, Luxury, Customer Satisfaction, Yield Management, Pre-opening, Hotel Booking, Resorts, Property Management..., Revenue Analysis, Food & Beverage
Education
Boston University 2012 — 2014
Bachelor of Science (B.S.), Management Studies
North Shore Community College 1995 — 2012
Associate of Arts (A.A.), Business Administration
University of Central Florida 1997 — 1998
N/A, Liberal Arts and Sciences/Liberal Studies
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
KingFish Restaurant July 2014 - Present
Fox and Hound December 2013 - March 2014
Cetrella and Liquid Sky August 2012 - November 2013
Stanford Park Hotel August 2010 - January 2012
Signature Apartments February 2007 - March 2009
Skills
Hospitality Management, Hotel Management, Banquets, Hospitality, Hotels, Food & Beverage, Menu Development, Restaurants, Hospitality Industry, Catering, Culinary Skills, Cooking, Inventory Management, Customer Service, Event Planning, Micros, Event Management, Process Scheduler, Open Table, Fine Dining, Team Building, Training, Weddings, New Restaurant Openings, Sales, Meeting Planning, Resorts, Restaurant Management, Rooms Division, Front Office, Wine, Wedding Planning
Education
California State University-Chico 2004 — 2006
half moon bay high school
Maggiano's Little Italy July 2015 - Present
Maggiano's Little Italy February 2014 - July 2015
Maggiano's Little Italy September 2007 - January 2014
Maggiano's Little Italy February 2003 - September 2007
Four Seasons Hotels and Resorts September 2001 - January 2003
The Ritz-Carlton Hotel Company, L.L.C. January 2001 - January 2002
Skills
Banquets, Catering, Cuisine, Culinary Skills, Fine Dining, Food, Food & Beverage, Food Service, Hospitality, Labor Control, Menu Costing, Menu Development, New Restaurant Openings, Recipes, Restaurant Management, Restaurants, Sanitation, Customer Satisfaction, Entrepreneurship, Hospitality Management, Hospitality Industry, Food Safety, Hiring, Customer Service, P, ServSafe, Inventory Management
Education
California Culinary Academy 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
Omni Hotels & Resorts April 2014 - April 2015
Omni Hotels & Resorts April 2014 - April 2015
Urban Studio & Pearl Catering September 2013 - January 2014
Glenwood Place Senior Living June 2013 - August 2013
Skills
Microsoft Office, Food, Nutrition, Cooking, Food Preparation, Teamwork, Sustainability, Wellness, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Research, Public Speaking, Food Service, Bartending, Passionate about work, High Pressure Situations, Event Planning, Catering, Social Networking, Social Media
Education
Concordia University-Portland 2013 — 2013
Bachelor of Applied Science (BASc), Environmental Studies
California State University, Monterey Bay 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Environmental Studies, Junior
Western Oklahoma State College 2012 — 2012
Bachelor of Applied Science (B.A.Sc.), Nutrition and Wellness
Mt. Hood Community College 2010 — 2012
Associates of Oregon Transfer Degree (AAOT), AAOT, Sophmore
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
Boston University Financial Assistance September 2011 - May 2015
Grupo Zena January 2014 - May 2014
Alpha Epsilon Phi January 2013 - December 2013
Boston University Telefund May 2013 - September 2013
Boston University Orientation March 2012 - September 2012
Skills
Highly Ambitious, Foreign Languages, Organization, Microsoft Office, Twitter, Facebook, Philanthropy, Social Networking, Social Media, Spanish, Photography, Microsoft Word, Leadership, Microsoft Excel, Teamwork, Google Docs, Instagram, Customer Service, PowerPoint, Public Speaking, English, Team Leadership, Marketing
Education
Boston University 2011 — 2015
Bachelor of Science (BS), International Business, Marketing
Universidad Autónoma de Madrid 2014 — 2014
Bachelor of Science (BS), International Business, Marketing
Saint Thomas Aquinas High School 2007 — 2011
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Torrey Nine May 2015 - Present
Chelsea Cruz Fitness 2006 - Present
(ISSA) International Sports Sciences Association January 2012 - Present
Exercise.com January 2011 - January 2014
Brand Model and Talent Agency November 2012 - November 2013
KidFit USA 2006 - 2010
Skills
Fitness, Personal Training, Wellness, Wellness Coaching, Nutrition, Public Speaking, Lifestyle, Athletics, Jazz Dance, Yoga, Fitness Training, Modeling, Contemporary Dance, Certified Group..., Hip Hop, Advertising, Creative Strategy, Project Management, Project Planning, Social Media, Brand Management, Copy Writing, PowerPoint, Client Relations
Education
Cal State Fullerton 2012 — 2015
Bachelor's degree, Communication, Advertising
Palomar College 2006 — 2008
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
JW Marriott Scottsdale Camelback Inn Resort and Spa January 2014 - April 2015
Four Seasons Hotels and Resorts April 2012 - January 2014
Four Seasons Hotels and Resorts December 2012 - February 2013
Four Seasons Hotels and Resorts February 2011 - April 2012
Four Seasons Hotels and Resorts May 2010 - February 2011
Skills
Hospitality Management, Micros, Hotel Management, Banquets, Hotels, Hospitality Industry, Rooms Division, Food & Beverage, Hospitality, Front Office, Opera, Pre-opening, Event Planning, Hotel Booking, Customer Service, MICROS, Restaurants, Resorts, Property Management...
Education
Boston University 2005 — 2009
Bachelor's degree, Hospitality Administration/Management
Hampshire Regional High School 2002 — 2005
Massachusetts Institute of Technology (MIT) May 2014 - Present
Massachusetts Institute of Technology (MIT) June 2011 - May 2014
Massachusetts Institute of Technology July 2007 - June 2011
Boston Children's Chorus 2005 - 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2004 - November 2005
Skills
Arts Administration, Nonprofits, Fundraising, Grant Writing, Philanthropy, Program Development, Annual Giving, Stewardship, Board Development, Event Management, Volunteer Management, Event Planning, Public Speaking, Editing, Community Outreach, Higher Education
Education
Boston University 2002 — 2004
Master of Arts (MA), Voice and Opera
Butler University 1997 — 2001
Bachelor of Arts (BA), Voice and Opera
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Marriott International March 2014 - July 2015
Marriott International November 2012 - March 2014
The Ritz-Carlton Hotel Company LLC June 2012 - November 2012
Brigham Young University February 2011 - June 2012
eBay January 2012 - April 2012
Aflac May 2011 - July 2011
Embassy of Mexico in the People's Republic of China May 2010 - August 2010
Missionary Training Center November 2008 - January 2010
MicroBusiness Mentors May 2009 - September 2009
Education
Brigham Young University 2008 — 2012
BS
Piedmont Healthcare November 2014 - Present
Bright Insight, L.L.C. September 2011 - Present
Performance Solutions by Design January 2003 - September 2011
The Ritz-Carlton Hotel Company, L.L.C. 1991 - 2003
Ritz-Carlton, Atlanta 1996 - 1998
Skills
Employee Engagement, Leadership Development, Process Improvement, Organizational..., Talent Management, Employee Relations, Coaching, Performance Management, Leadership, Training, Organizational..., Team Building, Talent Acquisition, Program Management, Strategic Planning, Project Management, Management, Executive Coaching, Public Speaking, Workshop Facilitation, Recruiting, Human Resources, Management Consulting, Employee Training, Personnel Management, Staff Development, Budgets, Strategy, Performance Improvement, Succession Planning, Hospitality, Management Development, Consulting, Emotional Intelligence, Culture Change, Change Management, Team Leadership, Conflict Resolution, Hiring, Interviews, Training Delivery, HR Consulting, Onboarding, Policy, Operations Management, Workforce Planning
Education
Brenau University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Winthrop University 1982 — 1986
Bachelor of Science, Computer Science
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - September 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2013 - September 2014
The Ritz-Carlton Hotel Company LLC June 2013 - November 2013
The Ritz-Carlton Hotel Company LLC May 2012 - May 2013
InterContinental Hotels Group October 2011 - December 2011
Restaurant Associates March 2011 - May 2011
Mansion on Delaware Avenue May 2010 - August 2010
Curtain Up Productions 2006 - 2010
Skills
Facebook, Microsoft Office, Social Networking, Public Relations, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Social Media Marketing, Public Speaking, Opera, Hospitality
Education
Boston University 2009 — 2013
School of Hospitality Administration, Bachelor of Science in Hospitality Administration, Magna Cum Laude
St. Joseph's Collegiate Institute 2005 — 2009
The Bay Club Company April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - April 2015
The Ritz-Carlton Hotel Company LLC May 2013 - September 2014
The Ritz-Carlton Hotel Company LLC March 2012 - May 2013
The Ritz-Carlton Hotel Company LLC August 2011 - May 2013
The Ritz-Carlton Hotel Company LLC February 2011 - August 2011
Spectrum Athletic Clubs November 2003 - October 2010
Spectrum Athletic Clubs May 2004 - June 2007
Abercrombie & Fitch February 2001 - January 2003
Skills
Training, Team Building, Hospitality, Hotels, Customer Service, Hiring, Time Management, Management, Coaching, Budgets, Hotel Management, Hospitality Management, Food & Beverage, Resorts, Marketing, Customer Satisfaction, Hospitality Industry, Front Office, Restaurants, Leadership Development, Rooms Division, Revenue Analysis, Facilities Management, Conflict Resolution, P&L Management, Budgeting, Customer Relations, Strategic Planning, Problem Solving, Employee Relations, Teamwork, Guest Service, Microsoft Excel, Yield Management, Property Management..., Recruiting, Process Scheduler, Event Management, Marketing Strategy, Public Speaking, Micros, Event Planning, Tourism, Microsoft Office, Scheduling, Planning, New Hire Orientations, Leadership, MICROS
Education
California Polytechnic State University-San Luis Obispo 1997 — 2002
B.S. Business, Human Resource Management
University of London 2001 — 2001
General Education
Venice High School 1993 — 1997
Foreign Language Magnet
Marriott International February 2015 - Present
The Ritz-Carlton Hotel Company LLC December 2013 - March 2015
The Ritz-Carlton Hotel Company, L.L.C. April 2012 - December 2013
The Ritz-Carlton Hotel Company LLC February 2011 - April 2012
Skills
Food & Beverage, Banquets, Food, Hospitality Management, Restaurants, Hospitality, Wine, Menu Development, Hotels, Resorts, Restaurant Management, Micros, Hospitality Industry, Catering, Fine Dining, Banquet Operations, Employee Engagement, New Restaurant Openings, Food Service, Tourism, Pre-opening, Group Reservations, Adaco, MICROS
Education
California State Polytechnic University-Pomona 2006 — 2010
Bachelor's Degree, Hospitality Management
The Ritz-Carlton Hotel Company LLC April 2010 - Present
Virtuoso May 2005 - April 2010
The Ritz-Carlton Hotel Company, L.L.C. February 1992 - April 2001
Ritz-Carlton 1992 - 2001
Krisam Group February 1988 - February 1992
The Sheraton Denver Tech Center 1984 - 1986
Skills
Hotels, Hospitality, Hospitality Industry, Tourism, Resorts, Yield Management, Hotel Management, Revenue Analysis, Pre-opening, Hospitality Management, Leisure, Marketing, Sales Management, Management, Catering, Luxury, Front Office, Sales, Vacation, Tour Operators, Incentive Travel, Leisure Travel, Account Management
Education
Boston University Questrom School of Business 1976 — 1980
BSBA, Marketing, International Economics
Metuchen High School 1972 — 1976
The Ritz-Carlton Hotel Company, L.L.C. October 2013 - September 2015
Waterton Residential April 2012 - May 2013
Chili's February 2010 - November 2011
Kiewit May 2008 - August 2008
Skills
Customer Service, Leadership, Sales, Training, Event Planning, Hospitality, Food, Restaurants, Hospitality Industry, Hotels, Public Speaking, Research, Time Management, Customer Satisfaction, Banquets, Teamwork, Menu Development, Management, MICROS, Resorts, Fine Dining, Front Office, Pre-opening, Budgets, English
Education
California State University-Fullerton 2015 — 2016
Bachelor's degree, Communications, Entertainment and Tourism, Junior
Orange Coast College 2009 — 2011
Associate's degree, Communication, General
Bellevue West High School 2005 — 2009
High School, Diploma, 3.8 GPA
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2013 - Present
Progressive Insurance October 2010 - July 2013
Brownstone Day School August 2009 - October 2010
McGowan & Co. August 2006 - May 2009
Skills
Customer Service, Insurance, Business Development, Call Centers, Customer Retention, Underwriting, Customer Satisfaction, Leadership, Event Planning
Education
Cuyahoga Community College 2012 — 2015
Associate's of Applied Business, Hospitality Administration/Management
Bowling Green State University 2003 — 2004
General Studies
Target April 2014 - Present
Target September 2012 - April 2014
Morgans Hotel Group 2012 - 2012
The Ritz-Carlton Hotel Company, L.L.C. 2011 - 2012
The Ritz-Carlton Hotel Company LLC 2010 - 2011
Kosch 2009 - 2011
Sugar Beach & Grand Beach Resorts August 2009 - September 2010
GC Marketing Services May 2007 - August 2009
Metro Trading Association May 2007 - September 2007
Skills
Delphi, Epitome, Microsoft Office, Open Table, Micros, Opera, RVNG, RezTracker, Hospitality, Leadership, Hotels, Food & Beverage, Event Management, Management
Education
Central Michigan University 2007 — 2010
Bachelor of Arts (B.A.), Parks, Recreation and Leisure Studies
Ferris State University 2006 — 2007
Criminal Justice and Corrections
NFC Amenity Management September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - August 2015
Byrams Homecare November 2011 - November 2012
FDY Inc . June 2009 - October 2011
Fairfield Inn Kannapolis NC May 2008 - June 2009
Carolinas Healthcare System August 2006 - June 2009
Brown Stone On Main May 2002 - May 2005
Skills
Customer Service, Hospitality, Hotel Management, Call Center, Culinary Management, Cooking, Front Office, Reservation, Event Management, Events Coordination, Customer Satisfaction, Customer Retention, Vendor Management, Banquet Operations, PC, Computers, Hospitality Management, Hospitals, Event Planning, Management, Catering, Hotels, Time Management, Food, Leadership, Public Speaking, Microsoft Office, Hospitality Industry
Education
Central Piedmont Community College 2011 — 2013
Associate of Arts (A.A.), Hospitality Administration/Management
Pennsylvania Institute of Culinary Arts 1996 — 2000
Associate's Degree, Culinary Arts and Related Services
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
The Ritz-Carlton Hotel Company LLC May 2013 - October 2013
SWAT Marketing Ltd May 2012 - May 2013
CBS Network October 2012 - November 2012
Wildcat Recreation Center October 2009 - November 2012
Greenhouse Agency, Inc December 2011 - August 2012
CSU Chico Wildcat Recreation Center October 2009 - May 2012
Chick's Sporting Goods February 2007 - August 2009
Skills
Microsoft Excel, Event Planning, PowerPoint, Public Speaking, Customer Service, Microsoft Word, Microsoft Office, Facebook, Social Media, Event Management, Social Networking, Time Management, Cpr Certified, Research, Outlook, Public Relations, Teaching, Teamwork, Fundraising, Sports, Marketing, Sales, Training
Education
California State University-Chico 2009 — 2013
BS, Recreation Administration: Event Management
California State University-Chico 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton Hotel Company LLC 2010 - Present
Grand Hyatt 2008 - 2010
Hyatt Regency La Jolla 2004 - 2008
Skills
Pre-opening, Hotel Management, Banquets, Micros, Hospitality Management, Hospitality Industry, Resorts, Hotels, Rooms Division, Food & Beverage, Fine Dining, Front Office, Hospitality, Revenue Analysis, Menu Development, Catering, Restaurants, Restaurant Management, Yield Management, Property Management...
Education
California State Polytechnic University-Pomona 2001 — 2004
Bachelor of Applied Science (B.A.Sc.), Hotel, Motel, and Restaurant Management
California State Polytechnic University-Pomona
Fashion Camp Create. Design. Sew November 2014 - Present
Michael Costello January 2015 - 2015
HMS Hospitality October 2012 - September 2013
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - September 2012
Active Ride Shop February 2010 - January 2011
Skills
Apparel, Customer Service, Sales, Sewing, Fashion, Retail, Merchandising, Art, Styling, Photoshop, Time Management, Visual Merchandising, Illustrator, PowerPoint, Apparel Sourcing, Microsoft Word, WordPress, Fashion Design, Fashion Shows, Fashion Illustration, Event Production, Public Relations, Textiles, Cashiering, Retail Sales, Sketching, Dance, Inventory Management
Education
California State University-Los Angeles 2013 — 2015
Bachelor of Arts (B.A.), Fashion Merchandising
Saddleback College 2010 — 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
StyleWest August 2014 - Present
Neff headwear June 2014 - August 2014
Fashion Forms March 2014 - June 2014
Yard House Restaurants May 2013 - March 2014
Modern Romance January 2013 - June 2013
Winchesters Grill & Saloon April 2012 - August 2012
Rip Curl October 2011 - August 2012
H&M September 2010 - November 2011
Volcom March 2011 - August 2011
Skills
Sales, Visual Merchandising, Merchandising, Retail Sales, Retail, Apparel, Fashion, Trend Analysis, Store Management, Customer Service, Trend, Window Displays, Social Media, Inventory Management, Store Operations, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Facebook, Trend Forecasting, Photoshop, Apprise, Hard work, Efficiency, Time Management
Education
California State University-Long Beach 2012 — 2014
Bachelor of Arts (B.A.), Fashion Merchandising
Embarcadero Advisors Inc. May 2013 - Present
Cornerstone Law Group September 2012 - June 2013
Scott Burry Real Estate October 2009 - September 2011
The Ritz-Carlton Hotel Company, L.L.C. September 2008 - October 2009
Skills
Marketing, Microsoft Office, Office Administration, Politics, Market Analysis, Communication, Market Research, Microsoft Excel, Legal Research, Historical Research, Marketing Communications, Email Marketing, Social Media Marketing, Marketing Management, Online Advertising, Legal Documents, Economic Development, Economic Research, Organizational..., QuickBooks, CoStar, Customer Service, Real Estate Transactions, Contract Negotiation
Education
Saint Mary's College of California 2011 — 2013
Bachelor's degree, History and Economics
John Cabot University 2012 — 2012
Study Abroad
City College of San Francisco 2009 — 2011
Transfer
Vernalis August 2015 - Present
Gaylord Texan Resort and Convention Center May 2014 - August 2015
Hyatt Regency New Orleans September 2011 - April 2014
The Ritz-Carlton Hotel Company, L.L.C. February 2010 - August 2011
The Ritz-Carlton Hotel Company, L.L.C. August 2008 - January 2010
Skills
Banquets, Catering, Hospitality Industry, Menu Development, Food, Culinary Skills, Food & Beverage, Hotels, Hospitality, Sales, Hospitality Management, Customer Service, Restaurant Management, Event Management, Food Safety, Food Service, Coordinating Events, Wine, Budgets, Customer Relations
Education
Clark Atlanta University 2002 — 2007
BA, Marketing
Delgado Community College 2008 — 2010
Culinary Arts, Culinary Arts/Chef Training
Hilton Worldwide May 2015 - Present
Catering on the Charles November 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - July 2014
Renaissance Shanghai Zhongshan Park Hotel June 2011 - July 2011
Skills
Photography, Film Production, Microsoft Excel, Microsoft Word, Final Cut Pro, Social Media, Facebook, Event Planning, Social Networking, Microsoft Office, Photoshop
Education
Boston University 2012 — 2016
Shanghai American School 2008 — 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
Face Forward Dallas Spa May 2014 - May 2015
Hand and Stone Massage and Facial Spa November 2013 - August 2014
DEPIL BRAZIL WAXING STUDIO March 2012 - April 2013
Grand Spa July 2011 - February 2012
Affinity Sports and Event Marketing May 2011 - September 2011
Skills
Marketing, Customer Service, Event Management, Marketing Strategy, Sales, Social Media, Social Media Marketing, Hospitality, Event Planning, Management, Time Management, Team Building, Social Networking, Cosmetics, Leadership, Sponsorship, Advertising, Marketing Communications, Strategy, CRM, Facebook, Public Relations, Waxing, Private Investigations, Employee Training, Spa, Beauty Industry, Product Marketing, Small Business, Strategic Planning, ADP Payroll, Research, Salons, Retail Design, Retail Sales, Microsoft Excel, Microsoft Word, Mac OS, Personal Care, Professional Services, PowerPoint, Makeup Artistry, Skin Care, Skin Care Products, Aesthetics, Outlook, Guest Relations, Event Marketing Strategy
Education
University of North Texas 2015 — 2016
Certificate of Private Investigations, Private Investigations
Brookhaven Community College 2008 — 2010
Hospitality Management/ Business Studies
Red River Academy 2007 — 2008
High School Diploma, Honor graduate of class 2007
Green Apple Event Company June 2012 - Present
Maw N Paw March 2009 - January 2014
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - May 2012
Skills
Customer Service, Sales, Management, Marketing, Social Media, Event Planning, Leadership, Marketing Strategy, Event Management, New Business Development
Education
California State University-Fullerton 2014 — 2016
Bachelor's Degree, Marketing
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - Present
Marriott International, ONE Marriott January 2011 - Present
The Ritz-Carlton Hotel Company L.L.C. August 2010 - June 2012
The Ritz-Carlton Hotel Company L.L.C. February 2009 - August 2010
The Ritz-Carlton Hotel Company L.L.C. February 2008 - February 2009
Skills
Hospitality, Sales Operations, Revenue Analysis, Hospitality Industry, Marketing Strategy, Incentives, Internal Communications, Food & Beverage, Data Analysis, Goal Setting, Presentation Development, Content Strategy, Hotels, Sales Support Tools, Bonus Programs, Sales, Leadership, Hotel Management, Hospitality Management, Sales Compensation, Microsoft Excel, MS Excel Pivot Tables, Event Management, Pre-opening, Tourism, Resorts, Management
Education
Chapman University
Bachelor of Arts (BA), Psychology, 3.8
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - September 2015
Mr. BBQ May 2014 - May 2015
Ebisu Ramen Restaurant October 2011 - May 2014
KGM Weddings June 2013 - June 2013
Momo's Sushi November 2010 - October 2011
Skills
WordPress, Event Planning, Customer Service, Hospitality, Hospitality Management, Food Quality, Teamwork, Food Safety, Time Management, Organizational..., Food & Beverage, Social Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Facebook, Leadership, Entertainment Management, Entertainment Industry, PowerPoint, Social Networking, Social Media, Public Speaking, Online Marketing
Education
California State University-Fullerton 2011 — 2016
Bachelor's Degree, Business Administration - Marketing and Entertainment & Tourism Management, Junior
あさひ学園オレンジ校 - Asahi Gakuen, Orange CA 1997 — 2009
Japanese Studies
Orange Coast Gakuen 2009 — 2011
Japanese Language and Literature
NeueHouse 2015 - Present
Soho House & Co 2012 - 2015
Thompson Hotels - Commune Hotels & Resorts 2010 - 2012
The Ritz-Carlton Hotel Company, L.L.C. 2006 - 2008
Education
California State University-Chico
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Marriott Harbor Beach Resort & Spa February 2014 - February 2015
Red Orange Productions February 2013 - October 2013
WebPage Turner.com August 2011 - February 2013
Dr Weiss Orthopedic December 2009 - June 2011
Creative Child Learning Center August 2003 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Data Entry, Management, Strategic Communications, Organization, Social Media, Social Networking, Event Planning
Education
CSB 2009 — 2009
Certificate, Broadcasting
Broward Community College 2003 — 2005
Associate's degree
California Polytechnic State University January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - September 2014
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Adobe Creative Suite, InDesign, Illustrator, Photoshop
Education
California Polytechnic State University-San Luis Obispo 2013 — 2017
Bachelor’s Degree, Graphic Communication
Battery Wharf Hotel January 2015 - Present
The Ritz-Carlton Hotel Company LLC August 2012 - December 2014
The Sports Club/LA, Washington, DC October 2006 - July 2012
Monaco Washington DC, a Kimpton Hotel March 2005 - June 2006
The Ritz-Carlton, Boston Common 2002 - 2005
The Ritz-Carlton, New Orleans September 1999 - August 2002
The Ritz-Carlton Hotel Company, L.L.C. August 1985 - September 1999
Skills
Pre-opening, Hotels, Hospitality Management, Hotel Management, Hospitality, Resorts, Hospitality Industry, Food & Beverage, Rooms Division, Revenue Analysis, Front Office, Restaurants, Spa, Menu Development, Yield Management, Banquets, Micros, Catering, Meeting Planning, Team Building
Education
Clemson University
San Francisco 49ers June 2014 - Present
Test Equipment Solutions Today January 2014 - Present
San Francisco 49ers June 2014 - October 2014
BiRITE September 2010 - August 2013
The Ritz-Carlton Hotel Company, L.L.C. October 2008 - August 2010
Skills
Guest Service Management, Customer Service, People Skills, Leadership, Graphic Design, Photoshop, Illustrator, Logo Design, Typography, Packing, Shipping, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Truck Driving, Valet Parking
Education
Cañada College
Multimedia Certification, Graphic Design
Spinal Care Bedding July 2015 - Present
M.B.&G. July 2015 - Present
Mlily USA July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - July 2015
Hyatt Regency Denver Tech Center Hotel June 2014 - December 2014
Las Posas Country Club September 2013 - May 2014
New York Food Company August 2012 - September 2013
Premiere Party Rents July 2010 - August 2012
The Ritz-Carlton Hotel Company LLC October 2007 - August 2010
Ines' Furniture January 2002 - July 2007
Skills
Fine Dining, Wine, Event Planning, Customer Service, Social Media Marketing, Food & Beverage, Hospitality, Catering, Micros, Website Updating, Inventory Management, Event Management, Ahsomme, Open Table, Vivien / Cast Software..., Departmental Development, Menu Development, Hospitality Management, Hotels, Banquets, Trade Shows, Restaurants, Sales, Meeting Planning, Corporate Events, Social Media, Weddings, Salesforce.com, Food, Food Service, Parties, Cuisine, Tourism, Concierge Services, Recipes, Social Networking, Gourmet, Wedding Planning, Coordinating Events, Bilingual, Private Events, Holidays, Special Event, Dinners, Training, Fundraisers, Banquet Operations, Anniversaries, Receptions, Birthdays
Education
California State University-Northridge 2003 — 2007
B.A., Sociology
California State University-Dominguez Hills 2009 — 2009
Certificate, Professional Meeting and Special Event Planning
National Bartender School 2007 — 2007
Mixology
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
Oxford Inns, Suites & Hotels July 2013 - Present
Dakota Events 2011 - 2014
California State University, Chico January 2012 - May 2013
Starbucks May 2012 - August 2012
Safeway May 2008 - August 2011
City of Ukiah May 2010 - December 2010
Skills
Customer Service, Hospitality, Customer Service..., Food & Beverage, Event Planning, Coordinating Events, Communication, Organization, Hotels
Education
CSU Chico 2011 — 2014
In Progress, Parks, Recreation and Leisure Facilities Management
Santa Rosa Junior College 2008 — 2011
Associate of Arts (AA), Sociology
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
Wild Dunes Resort by Destination Hotels & Resorts June 2013 - March 2014
Wild Dunes Resort April 2012 - June 2013
College of Charleston August 2012 - May 2013
Wild Dunes Resort August 2012 - December 2012
Uncle Julio's Corporation May 2010 - August 2011
YMCA June 2007 - August 2009
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Springer Miller Systems, Hospitality, Leadership, Event Planning, Hospitality Management, Customer Service, Time Management, Event Management, Resorts, Front Office, Sales
Education
College of Charleston 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
The Galloway School 2006 — 2009
The American Board of Trial Advocates October 2013 - Present
The American Board of Trial Advocates August 2007 - October 2013
The Ritz-Carlton Hotel Company, L.L.C. 2005 - 2007
The Ritz-Carlton Hotel Company, L.L.C. 2002 - 2005
The Ritz-Carlton Hotel Company, L.L.C. December 2000 - 2002
Skills
Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Hospitality, Nonprofits, Research, Event Management, Budgets, Public Speaking, Event Planning, Strategic Planning, Government, Social Media, Hospitality Management, Hospitality Industry, Food & Beverage, Hotel Management, Hotels
Education
California State University San Marcos
Bachelor of Arts (BA), Social Sciences
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - September 2014
Capitol Office Solutions / A Xerox Company March 2012 - May 2013
Skills
Social Media, Social Media Marketing, Event Planning, Public Relations, Integrated Marketing, Marketing Communications, Microsoft Office, Account Management, Blogging, Event Management, Social Networking, Facebook
Education
Coastal Carolina University 2007 — 2011
Bachelor of Arts (B.A.), Communication, General
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - October 2014
Classic Travel Shanghai August 2013 - September 2013
InterContinental Hotels Group June 2013 - July 2013
Boston Bridal Lounge September 2012 - May 2013
Restaurant Associates October 2011 - May 2013
bebe February 2011 - April 2011
Podium June 2010 - July 2010
Elkor Sport Riga June 2009 - August 2009
Elkor Technology Riga, Latvia June 2008 - August 2008
Skills
Event Planning, Microsoft Excel, Cooking, PowerPoint, Photography, Microsoft Word, Microsoft Office, Russian, Latvian, Hotels, Marketing, Creative Problem Solving, Creativity, Human Resources, Sustainability, Interior Design, Sustainable Development, Customer Service, Social Media, Public Speaking, Event Management, Photoshop, SketchUp, Perspective Drawings, Prezi, Team Leadership, Model Building, Illustrator, Photoshop Rendering, InDesign, Revit, CAD, Residential Design
Education
The Art Institute of California-San Diego 2014 — 2017
Bachelor's Degree, Interior Design
Boston University 2010 — 2014
School; Bachelor of Science, Hospitality Administration; Hospitality Administration
Kabobs, Inc. October 2014 - Present
Fontanini Meats February 2010 - October 2014
Swiss Chalet Fine Foods January 2008 - February 2010
Cynthia Cook 2008 - January 2010
Order Inn, Incorporated January 2006 - January 2008
Laughlin Bay Marina January 2005 - January 2006
The Ritz-Carlton Hotel Company, L.L.C. March 2003 - January 2005
Dotson’s Saloon / Dotson’s, Incorporated January 1998 - January 2002
Skills
Purchasing, Menu Development, Culinary Skills, Marketing, Sales, Sales Management, Team Building, Restaurants, Banquets, Food, Management, Catering, Chef, Cuisine, Customer Service, Fine Dining, Food, Food Industry, Food Service, Forecasting, Gourmet, Hiring, Hospitality, Income Statement, Market Planning, Micros, New Business Development, Recipes, Pastry, Recruiting, Restaurant Management, Sales Operations, Sanitation
Education
California Culinary Academy 2002 — 2002
University of Illinois at Urbana-Champaign 1991 — 1993
Sociology and Philosophy
Bodker Ramsey Andrews Winograd & Wildstein, P.C. April 2000 - Present
Granada Suites Hotel January 2000 - April 2000
Quality Inn & Suites August 1999 - January 2000
Ansley Inn Bed & Breakfast February 1998 - August 1999
The Georgian Terrace Hotel October 1997 - February 1998
Crown Plaza Hotel February 1996 - October 1997
The Ritz-Carlton Hotel Company, L.L.C. January 1994 - February 1996
Skills
Sales & Use Tax, Legal Writing, Corporate Law, Westlaw, Litigation, Microsoft Office, LexisNexis, Legal Assistance, Leadership, Tabs3
Education
Bowling Green State University 1989 — 1993
Bachelor of Business Administration (BBA), Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Taj Hotels Resorts and Palaces October 2008 - August 2015
Starwood Hotels & Resorts Worldwide, Inc. July 2004 - October 2008
Hotel Commonwealth February 2003 - July 2004
Starwood Hotels & Resorts Worldwide, Inc. September 2001 - February 2003
Starwood Hotels & Resorts Worldwide, Inc. March 2000 - September 2001
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Hotels, Convention Services, Hospitality, Hotel Booking, Pre-opening, Catering, Food & Beverage, Revenue Analysis, Opera, Banquets, Front Office, Event Planning, Tourism, Customer Service, Micros, Trade Shows, Resorts, Property Management..., Budgets, Event Management, OnQ, Sales, Yield Management, Meeting Planning, Menu Development, Wedding Planning, Restaurant Management, Corporate Events, Rooms Division, Restaurants, Delphi, Guest Service Management, Fine Dining, Food, Culinary Skills, Opening Hotels, Revenue Forecasting, Wine, Weddings, Food Service, Parties, Incentives, Concierge Services, Lodging
Education
Central Connecticut State University 1992 — 1996
Bachelor of Arts (BA), Communications and Marketing
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - Present
Professional By Design NOLA September 2011 - Present
Orleans Public Education Network November 2011 - August 2013
Examiner August 2010 - August 2013
Bryan Bell Metropolitan Leadership Forum August 2012 - November 2012
Project Excel August 2010 - August 2011
Annenberg Institute of School Reform September 2009 - May 2010
Brown University June 2009 - May 2010
Central Michigan University November 2007 - May 2009
Central Michigan University 2007 - 2009
Skills
Qualitative Research, Education Policy, Resume Writing, Program Evaluation, Higher Education, Grant Writing, Policy Analysis, Research, Leadership, Public Policy, Policy, Training, Quantitative Research, Research Design, Survey Design, Community Outreach, Program Development, Stata, SPSS, Toolkit Development, Organizational..., Workshop Facilitation, Non-profit Fund..., Staff Development, Data Analysis
Education
Brown University 2009 — 2010
Master of Arts, Urban Education Policy
Central Michigan University 2004 — 2009
Bachelor of Science, Psychology
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - March 2015
Epica Films July 2013 - October 2014
The Ritz-Carlton Hotel Company LLC August 2012 - March 2014
Nitrogen Films July 2013 - October 2013
Skills
Photo Shoot Production, Video Production, Video Editing, Videography, Photography, Customer Service, Hospitality Management, Cooking, Casual Dining, Fine Dining, Restaurant Management, Food Service, Food Industry, Food & Beverage, Hotels, Hotel Management, Outdoor Recreation, MICROS, Microsoft Excel, PowerPoint
Education
Connecticut School of Broadcasting 2010 — 2011
Certified in, Radio and Television Broadcasting Technology/Technician
Broward Community College 2007 — 2009
Associate of Arts (AA), Cinematography and Film/Video Production
Culinaire Staffing Inc. May 2015 - Present
Dosa Restaurant April 2015 - Present
Bacchus Management Group 2007 - 2013
The Ritz-Carlton Hotel Company, L.L.C. 2002 - 2004
Skills
Restaurants, Restaurant Management, Recruiting, Microsoft Office, Menu Development, Management, Hospitality, Food, Food, Fine Dining, Chef, Customer Service, Culinary Skills, Cuisine, Catering
Education
City College of San Francisco 1998 — 2000
Associate of Science (A.S.), Hospitality Administration/Management
Ecole Superieure de Cuisine Francaise
Compass Group April 2008 - May 2015
Hilton Hotels & Resorts July 2006 - August 2008
The Ritz-Carlton Hotel Company, L.L.C. July 2001 - November 2002
Marini Bistro May 2000 - July 2002
Miami City Club /Citgroup May 2000 - June 2002
Skills
Menu Development, All aspects of the..., Culinary Skills, Fine Dining, Food, Training, Hospitality, Cuisine, Hospitality Management, Team Building, Large Banquet and event..., Food & Beverage, Restaurants, Hospitality Industry, Catering, Restaurant Management, Hotels, Skilled Baker, 5 star Hotel Alumni..., Start-ups, Microsoft Office, Microsoft Excel, Webtrition, Staff Development, Strong Business Acumen, Inventory Management, Srong Leadership Skills, Honed Palet, Strong Adaptation in..., Critical Thinking, On And Off Premise..., Strong work Ethic,..., Expideiting .Saute,..., Chef, Banquets, Cooking, Customer Service, Recipes, Event Management, Food Safety, Sanitation, Food Preparation, Menu Costing, Management, Leadership, Wine, Hotel Management, Event Planning, Resorts, Gourmet
Education
Broward College 1996 — 1999
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, 4.0
Community College of Philadelphia
Associate’s Degree, Hospitality Administration/Management, 4.0
The Philadelphia Restaurant School
Associate’s Degree, Culinary Arts/Chef Training/Double Major A, A Degree Baking, 4.0
Wag & Walk, LLC June 2015 - Present
Marriott International April 2014 - February 2015
Marriott International August 2013 - April 2014
The Ritz-Carlton Hotel Company, L.L.C. January 2013 - August 2013
Marriott International January 2012 - September 2012
Brigham Young University Hawaii July 2010 - December 2010
National Park Service June 2009 - August 2009
Skills
Customer Service, Customer Satisfaction, Event Planning, Customer Retention, Administrative..., Problem Solving, Hotels, Management, Public Speaking, Hospitality Management, Event Management, Hospitality Industry, Hospitality, Microsoft Office, PowerPoint
Education
Brigham Young University - Hawaii 2008 — 2010
Bachelor's Degree, International Cultural Studies with an emphasis in Communcations
Brigham Young University - Idaho 2005 — 2007
Biology
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
Chipotle Mexican Grill October 2014 - Present
Laguna Cliffs Marriott Resort & Spa February 2014 - August 2014
Hoag Hospital April 2012 - August 2013
Education
California State University-Fullerton 2015 — 2018
Business Administration, Marketing
University of Oregon 2013 — 2014
Sports Business
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Upower, Inc. May 2014 - August 2014
Skyhawks Sports Academy May 2013 - September 2013
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Social Networking, Project Management, Management, Program Management, Team Building, Cross-functional Team..., Organizational..., Social Media, Athletic Training, Athletic Performance, Athletics, Athletic Apparel, Intercollegiate..., Coaching, Sports Marketing, Sports Psychology, Sports Coaching, Sports Conditioning, Sports Management, Teamwork, Team Motivation, Cross Functional Team..., Psychology, Social Psychology, Marketing, Marketing Strategy, Marketing Communications, Customer Relations, Customer Support, Customer Satisfaction, Customer Engagement, Customer Insight, Customer Retention, Long-term Customer..., Customer Experience, Customer Acquisition, Managerial Finance, Personal Finance, Project Finance, Creative Solutions, Creative Strategy, Athlete Marketing, Athlete Development, Sales Management
Education
Chapman University, The George L. Argyros School of Business and Economics 2010 — 2014
Bachelor of Arts (B.A.), Business Administration and Management, General
Westmont College 2010 — 2011
Azusa Unified School District March 2006 - Present
OMSD September 2012 - May 2014
Magnolia Science Academy September 2011 - June 2012
Brain Hurricane September 2010 - June 2011
THINK Together September 2009 - June 2010
Fontana Unified School District October 2007 - June 2008
Azusa Adult School September 2007 - June 2008
The Ritz-Carlton Hotel Company, L.L.C. August 2000 - December 2005
Skills
Teaching, Lesson Planning, Curriculum Development, Classroom, Curriculum Design, Classroom Management, Educational Leadership, Differentiated..., Tutoring, Educational Technology, K-12, Elementary Education, Special Education, Public Speaking
Education
California State University-San Bernardino 2014 — 2015
Adapted Physical Education Credential
California State Polytechnic University-Pomona 2013 — 2014
Bachelor's degree, Master Teacher Fellows Program
University of La Verne 2005 — 2007
Master's Degree, Education
California State Polytechnic University-Pomona 2003 — 2005
Bachelor's Degree, Sociology
Mt. San Antonio College 2000 — 2003
Sociology, Sociology
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2014 - October 2014
The Ritz-Carlton Hotel Company LLC April 2011 - February 2014
The Capital Grille September 2007 - May 2009
The Melting Pot July 2001 - June 2005
Skills
Fine Dining, Catering, Hotels, Hospitality Management, Micros, Wine, Hospitality, Restaurants, Bartending, Food & Beverage, Analytical Skills
Education
University of Tennessee-Knoxville 2000 — 2005
Bachelor of Arts, Anthropology
College of Charleston 1994 — 1996
Oak Ridge High School 1990 — 1994
La Quinta Resort & Club and PGA WEST February 2015 - Present
Fairmont Hotels & Resorts August 2013 - February 2015
Caesars Entertainment Corporation August 2011 - August 2013
Fairmont Hotels and Resorts March 2010 - August 2011
Hilton Worldwide March 2009 - March 2010
Marriott Vacation Club International September 2008 - February 2009
The Ritz-Carlton Hotel Company LLC August 2007 - August 2008
The Ritz-Carlton Hotel Company, L.L.C. May 2006 - August 2007
Skills
Hotels, Meeting Planning, Hospitality Industry, Hospitality, Resorts, Hospitality Management, Revenue Analysis, Trade Shows, Hotel Management, Event Management, Food & Beverage, Tourism, Event Planning, Contract Negotiation, Sales, Casinos, Territory Account..., Business Development, Competitive Analysis, Demand Forecasting, Corporate Branding, Key Account Management, Customer Retention, Employee Training, Employee Management, Growth Strategies, Recruiting, Mentoring, Sales and Marketing..., Executive Level..., Opening Hotels, Pre-Construction Sales, Convention Centers, International Sales, International Business, Diplomatic Sales, Entertainment Sales, Timeshare, CRM databases, CRM Integration, Convention Services, Employee Engagement, Direct Sales, Direct Marketing, Social Media Marketing, Social Media..., Social Media Integration, Union Relations, Inclusive Resorts, Golf Resorts
Education
Taylor University 2007 — 2008
M.B.A., Business Administration
Cedarville University 2002 — 2006
BA, Communication Arts, Business Management, Biblical Studies
Marriott International May 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2013 - May 2014
Marriott International December 2011 - March 2013
Marriott's Western Southwest Resorts July 2010 - December 2011
Marriott International May 2008 - July 2010
The Ritz-Carlton Hotel Company, L.L.C. August 2007 - April 2008
The Ritz-Carlton Hotel Company, L.L.C. July 2006 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2005 - July 2006
Marriott Hotels October 2004 - September 2005
Skills
Hospitality Industry, Hotels, Hospitality Management, Hospitality, Hotel Management, Food & Beverage, Resorts, Revenue Analysis, Catering, Meeting Planning, Pre-opening, Banquets, Yield Management, Property Management..., Tourism, Convention Services, Event Management, Restaurants, Training, Culinary Skills, Leadership, Customer Satisfaction, Sales, Training Delivery, Employee Training, Employee Engagement, Employee Relations, Experienced Speaker
Education
Morehouse College 1999 — 2003
B.A., Marketing
California Culinary Academy 2003 — 2004
Hospitality Management, Hospitality
Viewpost January 2013 - Present
Partners Federal Credit Union July 2012 - December 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2007 - August 2012
Arbella Insurance Group August 1996 - June 2007
Skills
Business Analysis, Software Project..., Project Management, E-commerce, Management, Software Documentation, SDLC, Testing, Functional..., Requirements Analysis, Visio, Data Mapping, SQL, Release Management, Process Improvement, Microsoft SQL Server, Agile Project Management, Analysis, Business Intelligence, MS Project, Agile Methodologies, Data Modeling, Business Process, Web Services, Requirements Gathering, Scrum, Quality Assurance, Change Management, Vendor Management, Data Warehousing, Databases, Software Development, User Acceptance Testing, XML, System Administration, Integration, Leadership, CRM, Strategic Planning, Strategic Partnerships, Customer Service
Education
Edwel PMP 2014 — 2014
Project Management
Oracle University 2011 — 2011
Siebel Training
Bridgewater State University 2000 — 2005
Business Management
Ritz Carlton San Francisco July 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - July 2014
Renaissance Hollywood Hotel September 2005 - June 2012
Marriott Vacations Worldwide Corporation 1998 - 2005
Skills
Hotel Management, Rooms Division, Hospitality Industry, Pre-opening, Food & Beverage, Resorts, Hospitality Management, Banquets, Hotels, Revenue Analysis, Property Management..., Front Office, Yield Management, Pre-opening experience, Opening Hotels, Hospitality, Event Management, Catering
Education
California State Polytechnic University-Pomona 1977 — 1978
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Vino Volo July 2015 - Present
Dorchester Collection January 2014 - July 2015
Marriott Hotels June 2013 - January 2014
Marriott Hotels July 2012 - June 2013
Renaissance Hotels October 2008 - June 2012
Starwood Hotels & Resorts Worldwide, Inc. June 2008 - October 2008
Marriott Hotels February 2006 - June 2008
Renaissance Hotels May 2003 - February 2006
Hilton November 1999 - April 2003
The Ritz-Carlton Hotel Company, L.L.C. February 1999 - July 1999
Skills
Fluent in Spanish, Recruiting, Deferred Compensation, Employee Relations, Human Resources, Personnel Management, Organizational..., Workforce Planning, Leadership, Hospitality, Time Management, Hotels, Talent Management, HRIS, Onboarding, Talent Acquisition, Succession Planning, Employee Engagement, Benefits Administration, Hiring, HR Policies, Applicant Tracking..., Performance Management, Payroll, Training, New Hire Orientations, Employee Benefits
Education
University of San Francisco - School of Management 2014 — 2016
Master's degree, Organizational Development
California State University-Los Angeles 1997 — 2002
BA, English Literature
9021Pho Restaurants May 2015 - Present
Dusit Thani Hotels July 2014 - February 2015
Huntington Hospital May 2010 - September 2011
The Langham Huntington Hotel & Spa January 2007 - May 2010
The Ritz-Carlton Hotel Company, L.L.C. May 2006 - January 2007
Skills
Hospitality Industry, Employee Relations, Employee Engagement, Hospitality Management, Resident Relations, Hotels, Hospitality, Recruiting, Customer Service, Hotel Management, Benefits Administration, Resorts, Employee Training, Pre-opening, Customer Satisfaction, Human Resources, Rooms Division, Front Office, Property Management..., Event Management, Talent Acquisition, Employee Benefits, Team Building, Training, New Hire Orientations, Revenue Analysis, Performance Management, HRIS, Marketing, Coaching, Budgets, Leadership, Interviews, Leadership Development, Hiring
Education
California State Polytechnic University-Pomona 2003 — 2005
International Relations and Affairs
Braemac CA LLC February 2015 - Present
Verizon Wireless October 2013 - December 2014
Verizon Wireless January 2013 - October 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2012 - August 2012
Vocera Communications October 2011 - March 2012
American Marketing Association August 2011 - February 2012
SAGE August 2011 - December 2011
Vocera Communications May 2011 - August 2011
Vocera Communications June 2010 - August 2010
Hacienda Garden Swim and Tennis June 2008 - August 2010
Skills
Sales, Customer Service, Salesforce.com, Social Media, Lead Generation, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Coaching, Presentations, Event Planning, Product Marketing, Networking, Marketing Strategy, Market Research, Recruiting, Advertising, Team Leadership
Education
California State University-Chico 2008 — 2012
Bachelor of Science, Business Administration with Option in Marketing with Professional Sales Certificate
Washington High School 2004 — 2008
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton Hotel Company November 2010 - March 2012
The Ritz-Carlton Hotel Company, L.L.C. October 2005 - November 2010
The Ritz-Carlton Hotel Company, L.L.C. July 2003 - November 2005
The Ritz-Carlton Hotel Company LLC April 2001 - July 2003
The Ritz-Carlton Hotel Company, L.L.C. 1994 - 1999
Skills
Sales, Pre-opening, Front Office, Hospitality Industry, Hotel Management, Hotels, Food & Beverage, Event Management, Resorts, Revenue Analysis, Catering, Hospitality, Hospitality Management, Convention Services, Contract Negotiation, Banquets, Meeting Planning, Luxury, Property Management..., Customer Service, Rooms Division, Restaurants, Yield Management, Micros
Education
Central Michigan University 1986 — 1990
BA, Commercial Recreation and Facility Management
Washington State Lead Preschool TeacherThe Goddard SchoolOctober 2013 - October 2014
The Peninsula Hotel, New York May 2012 - October 2013
The Ritz-Carlton Hotel Company, L.L.C. August 2005 - June 2012
Skills
Research, Microsoft Excel, Teamwork, Teaching, Microsoft Word, Microsoft Office, Public Speaking, PowerPoint, Social Media, English, Customer Service
Education
California State University-Los Angeles 2009 — 2010
Bachelor of Arts (B.A.), Communication Disorders in Speech Language Pathology
City College of San Francisco 2008 — 2010
Child Development
Fashion Institute of Design & Merchandising 2001 — 2003
Associate of Arts (A.A.), Professional Design and Visual Communication, 3.5
Banco Popular de Puerto Rico January 2015 - July 2015
Diet Home.com February 2014 - October 2014
Wine Box January 2013 - March 2014
Ristorante Zeppelin August 2013 - October 2013
Vector Marketing January 2013 - September 2013
The Ritz-Carlton Hotel Company, L.L.C. February 2013 - May 2013
Longhorn Steakhouse January 2011 - May 2013
Vector Marketing January 2010 - January 2013
Vector Marketing January 2010 - August 2011
Rodeo Fashion Store January 2009 - July 2011
Education
Boston University 2015 — 2017
Liberal Arts in Gastronomy, Gastronomy
Universidad Del Este 2010 — 2015
Bachelor Degree, Culinary Arts Management
Salesforce May 2015 - Present
Salesforce May 2014 - May 2015
Cintas Corporation June 2011 - May 2014
Cintas November 2008 - June 2011
The Ritz-Carlton Hotel Company, L.L.C. July 2007 - October 2008
Prudential Real Estate Professionals January 2005 - July 2007
Skills
Sales Process, Account Management, B2B, Sales Management, Solution Selling, Sales Operations, New Business Development, Salesforce.com, Contract Negotiation, Shredders, Customer Satisfaction, Lead Generation, Sales, Negotiation, Direct Sales, Leadership, Sales Presentations, Selling, Training, Key Account Management, Customer Retention, Business Development
Education
California State University-Long Beach 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
HES Amsterdam
Bachelor of Business Administration (B.B.A.), International Business
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2013 - July 2014
The Ritz-Carlton Hotel Company, L.L.C. October 2011 - January 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2011 - October 2011
Heroes of the Diamond May 2007 - September 2011
The Ritz-Carlton Hotel Company, L.L.C. June 2007 - June 2011
California State University San Marcos July 2010 - April 2011
Dick's Sporting Goods May 2006 - August 2006
Skills
Sports Management, Sports, Sports Marketing, Event Planning, Event Management, Fundraising, Public Speaking, Customer Service, Time Management, Coaching, PowerPoint, Teamwork, Social Media, Sponsorship, Social Networking, Inventory Management, Microsoft Word, Public Relations, Outlook, Hospitality, Sales, Leadership, Hotels, Hospitality Industry, Resorts, Hospitality Management, Budgets, Microsoft Excel, Training, Market Research, Management, Hotel Management, Rooms Division, Sports Coaching, Supervisory Skills, Athletics, Marketing, Meeting Planning, Front Office, Revenue Analysis, Customer Satisfaction, Microsoft Office
Education
California State University-San Marcos 2006 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
The Ritz-Carlton Hotel Company LLC May 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - May 2013
The Jones Agency May 2010 - June 2011
PMA Advertising & Public Relations, Inc. May 2008 - January 2010
Skills
Public Speaking, Customer Service, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Research, Time Management, Windows, English, Event Planning, Administrative..., Customer Satisfaction, Public Relations, Hospitality, Event Management, Teamwork, Budgets, Outlook
Education
California State University-San Bernardino
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
SAG-AFTRA October 1996 - Present
Hakkasan Group May 2013 - August 2014
Yoshi's San Francisco December 2013 - June 2014
The Ritz-Carlton Hotel Company, L.L.C. December 2011 - February 2013
The Fairmont San Francisco February 2011 - December 2011
Town Hall Restaurant July 2009 - December 2011
The Children's Place November 2006 - November 2009
Aqua Development Corporation 2006 - 2009
Skills
Theatre, Improvisation, Musical Theatre, Performing Arts, Stage, Dance, Acting, Event Planning, Hospitality, Opera, Singing, Drama, Food & Beverage, Entertainment, Social Media, Music, Social Networking, Video, Customer Service, Management
Education
Cinta Aveda Institute 2014 — 2015
Cidesco
American Conservatory Theater 2011 — 2012
Musical Theatre/ Voice
City College of San Francisco 2009 — 2011
General Education, Music
Association for Talent Development (ATD) November 2014 - Present
Leighton 3.0 Creative 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2010 - Present
Capella University 2010 - 2013
Skills
Social Media, Content Development, Multimedia, Public Relations, Digital Media, Instructional Design, Event Planning, Social Media Marketing, Blogging, Content Strategy, Marketing Communications, Distance Learning, Social Networking, E-Learning, Web Design
Education
Capella University 2010 — 2012
MS in Education, Instructional Design
Northwestern University 1982 — 1984
Master of Business Administration (MBA), Marketing & Management Policy
Morehouse College 1978 — 1982
Bachelor of Arts (BA), Economics
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - October 2014
Little Lake Lodge August 2007 - August 2013
Starwood Hotels & Resorts Worldwide, Inc. February 1999 - August 2007
Skills
Hotels, Hospitality, Hospitality Industry, Hotel Management, Hospitality Management, Microsoft Excel, Event Planning, Yield Management, Resorts, Event Management, Revenue Analysis, Microsoft Word, Delphi, Rooms Division, Recruiting, Adobe Photoshop, ADP Payroll, GEAC, Banquets, Meeting Planning, Guest Service Management, Catering, Hotel Booking, Training, Lodging, Luxury Lifestyle, Corporate Events, Customer Satisfaction, Customer Service, Customer Retention, Tourism, Budgets, Management
Education
Bournemouth University 1994 — 1998
BA (Hons) Tourism Management, Hospitality and Tourism, 2.1
Stratford on Avon Community College 1991 — 1994
BTEC National Diploma, Tourism Studies, Distinction
Guckenheimer June 2015 - Present
Beverly Hills Hotel January 2014 - June 2015
The Beverly Hills Hotel March 2012 - January 2014
The Ritz-Carlton Hotel Company LLC December 2010 - March 2012
The Ritz-Carlton Hotel Company, L.L.C. May 2005 - December 2010
Q Restaurant June 2000 - October 2005
Gary Danko April 2002 - October 2002
Paradigm Restaurant May 1999 - May 2000
Leed's Restaurant September 1996 - May 1999
US Army March 1991 - December 1995
Skills
Banquets, Catering, Cuisine, Culinary Skills, Fine Dining, Food, Hospitality Industry, Food Service, Hotels, Hospitality Management, Pre-opening, Menu Development, Recipes, Chef, Food, Hospitality, Resorts, Hotel Management, Restaurants, Restaurant Management
Education
California Culinary Academy 2003 — 2005
Associates, Culinary Arts
Central Penn College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Physical Therapist Assistant
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - Present
Education
Cypress College 2009 — 2012
RHIA Certificate
California State University-Long Beach 2003 — 2008
Bachelor's of Science
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
Skills
General Ledger, Financial Reporting, Account Reconciliation, Accounting, Accounts Payable, GAAP, Accounts Receivable, MICROS, Revenue Analysis, Pre-opening, Property Management..., Variance Analysis, Hotels
Education
Brigham Young University - Hawaii 2003 — 2009
BS, Accounting
경희대학교 / Kyung Hee University 1999 — 2000
Vail Resorts August 2006 - April 2011
The Ritz-Carlton Hotel Company, L.L.C. February 2004 - July 2006
Skills
Microsoft Excel, Management, Customer Service, Social Media, Microsoft Word, PowerPoint
Education
California State University-Long Beach 1991 — 1995
Accounting
The Ritz-Carlton Hotel Company, L.L.C. December 2013 - Present
GIGABYTE October 2012 - December 2013
Bank of the West April 2010 - October 2012
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2008 — 2015
Bachelor's Degree, Kinesiology and Exercise Science
PREIT November 2010 - Present
American Legacy Foundation February 2005 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. March 2000 - February 2005
Skills
Appointment Scheduling, Microsoft Word, Microsoft Excel, Customer Service, Account Management, Event Planning, Real Estate, Human Resources, Budgets, Outlook, Payroll Processing, Notary Public
Education
Bowie State University
Business Administration and Management, General
Parkdale Senior High School
Park Hyatt September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - September 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2010 - June 2011
JW Marriott January 2010 - September 2010
The Ritz-Carlton Hotel Company, L.L.C. March 2008 - January 2010
Education
City University of New York-John Jay College of Criminal Justice
Bachelor of Science (B.S.), Criminal Justice