The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
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The Ritz-Carlton Hotel Company LLC Employees
The Ritz-Carlton Hotel Company, L.L.C. November 2000 - Present
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Revenue Analysis, Customer Service, Property Management..., Event Management, Food, Meeting Planning, Front Office, Leadership, Food, Resorts, Pre-opening, Yield Management, Event Planning
Education
Northern Virginia Community College
Business Administration and Management, General
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company LLC October 2012 - January 2014
Penn State University 2012 - 2013
The Ritz-Carlton New York, Central Park June 2012 - October 2012
The Ritz-Carlton New York, Central Park May 2009 - July 2012
The Ritz-Carlton Hotel Company December 2005 - April 2009
The Ritz-Carlton New York, Battery park November 2004 - December 2005
New York Marriott Marquis July 2002 - November 2004
Skills
Hospitality Management, Hotels, Hotel Management, Event Management, Time Management, Catering, Sales, Food & Beverage, Hospitality, Tourism, Resorts, Restaurants, Fine Dining, Revenue Analysis, Front Office, Banquets, Micros, Hospitality Industry, Pre-opening, Meeting Planning, Rooms Division, Restaurant Management, Menu Development, Yield Management
Education
University of New South Wales 2002 — 2002
Hospitality Administration/Management, Tourism
Penn State University 1998 — 2002
Bachelor's degree, Hospitality Administration/Management
Darden January 2008 - Present
Black Angus Steakhouse January 2004 - January 2008
Hilton Hotels Worldwide January 2003 - 2008
The Ritz-Carlton Hotel Company, L.L.C. January 1999 - January 2006
Skills
Restaurants, Food, Customer Service, Hospitality, Food & Beverage, Food Service, Food Safety, Microsoft Office, Menu Development, Restaurant Management, Catering, Team Building, Hiring, Banquets, Hospitality Industry, Hospitality Management, Management, Training, Inventory Management, Strategic Planning, Customer Satisfaction, New Restaurant Openings, P&L
Education
Plymouth State University 1981 — 1986
Bachelor's degree, Biology/Biological Sciences, General
Plymouth State University
Park Hyatt Beaver Creek Resort & Spa Recruiting ManagerPark Hyatt Beaver Creek Resort & SpaJuly 2015 - Present
Park Hyatt Beaver Creek Resort & Spa January 2014 - July 2015
The Ritz-Carlton Hotel Company, L.L.C. July 2012 - January 2014
The Ritz-Carlton, Hotel Company, LLC. June 2004 - January 2014
The Ritz-Carlton, Bachelor Gulch May 2010 - July 2012
The Ritz-Carlton February 2008 - July 2012
Skills
Hospitality Management, Hospitality Industry, Hospitality, Hotels, Resorts, Event Management, Revenue Analysis, Sales, Pre-opening, Hotel Management, Food & Beverage, Front Office
Education
Paul Smith's College 1998 — 2002
Bachelors, Hospitality and Tourism Managment, Hospitality and Tourism Managment
Paul Smith’s College of Arts and Sciences
B.S. Degree, Arts and Sciences; Hospitality and Tourism Management
Mind Your Mind 2015 - Present
Spa Technologies 2002 - Present
Ethna Farrell Massage Therapy 1998 - Present
L.L.Bean 2014 - 2015
Massage Envy Spa 2010 - 2011
Equinox 2006 - 2007
The Ritz-Carlton Hotel Company, L.L.C. 2004 - 2006
Health Touch Massage Therapy 2004 - 2006
Clay Fitness 2002 - 2004
SMED International 2000 - 2002
Skills
Therapeutic Massage, Healing, Deep Tissue Massage, Wellness, Holistic Health, Relaxation, Aromatherapy, Bodywork, Lifestyle, Wellness Coaching, Reflexology, Customer Service, Swedish
Education
Queens College 2006 — 2011
Psychology, B.A. Psychology, ACE (The Adult Collegiate Education Program)
Christine Valmy School of Esthetics 2009 — 2009
Licensed Esthetician, Skincare, Make Up
Swedish Institute a College of Health Sciences 1998 — 1999
Licentiate degree, Massage Therapy/Therapeutic Massage
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - October 2014
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - September 2014
The Arizona Inn February 2013 - January 2014
The Gallery Golf Club August 2011 - February 2013
Skills
Data Analysis, Research, Microsoft Excel, Customer Service, Hospitality, Microsoft Office, Hotels, Hospitality Management, Hospitality Industry, Tourism, Travel Industry
Education
Northern Arizona University 2014 — 2016
Hotel and Restaurant Management, Hospitality Administration/Management
Pima Community College 2011 — 2013
Associate of Arts (AA), Hotel, Motel, and Restaurant Management
Riverside Community College 2010 — 2011
7-Eleven September 2015 - Present
Subway December 2003 - May 2014
Subway February 2006 - December 2009
Subway July 2003 - February 2006
John Hancock Financial Services 2002 - 2003
John Hancock Financial Services 2000 - 2002
John Hancock Financial Services 1999 - 2000
The Ritz-Carlton Hotel Company, L.L.C. 1999 - 1999
The Ritz-Carlton Hotel Company, L.L.C. 1998 - 1999
The Ritz-Carlton Hotel Company, L.L.C. 1997 - 1998
Skills
Proficient in Microsoft..., Food & Beverage, Food Service, Franchising, Restaurant Management, Sales, Hospitality Industry, Restaurants, Hospitality, Customer Service, Hospitality Management, Catering, Food, Menu Development
Education
Northeastern University
Marketing
Bishop Feehan High School
Loews Corporation February 2015 - Present
Marriott International May 2012 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - April 2012
The Walt Disney Company June 2010 - October 2011
Marriott Residence Inn Hotel February 2009 - June 2010
Skills
Training, Front Office, Hospitality, Hotels, Resorts, Sales, Customer Satisfaction, Event Management, Customer Service, Event Planning
Education
Northern Arizona University 2006 — 2010
Hotel Restaurant Management, Hotel/Motel Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2013 - June 2014
Marriott Hotel March 2012 - May 2013
Marriott Vacation Club International May 2011 - August 2011
Piedmont Bend Swim Team May 2010 - July 2010
Cobb County May 2006 - May 2009
Skills
Microsoft Office, Servsafe, Hospitality Industry, Hotels, Food & Beverage, Front Office, Banquets, Resorts, Restaurants, Micros, CPR and AED, PMS and MARSHA, Food, Leadership, Hospitality Management, Hospitality, Wine, ServSafe
Education
Niagara University 2009 — 2013
Bachelors, Hotel and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
Dillards July 2007 - May 2013
Michael Saunders & Company 2013 - 2013
AUDI AG April 2002 - October 2003
Skills
Multilingual, Translation, English, German, French, Arabic, Spanish intermediate, Sales Management, Sales, Fashion, Real Estate, Customer Service, Retail, Luxury, Foreign Languages, Visual Merchandising, Retail Sales, Merchandising, Luxury Goods, Event Planning, Contract Negotiation, Merchandise Planning, Trend, Negotiation, Investment Properties, First Time Home Buyers, Condos, Sellers, Marketing Strategy, Styling
Education
Otto-Friedrich-Universität Bamberg 2004 — 2006
Associates, Romance Languages, Literatures, and Linguistics
Lycee Technique Sfax
High School Diploma Bac de Lettres
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2013 - November 2014
Paramount Hotel Times Square New York June 2012 - September 2013
Academy of Management/Pace University August 2008 - June 2012
St. Regis Hotel September 2007 - August 2008
St. Regis Hotel April 2006 - September 2007
Essex House- Westin Hotel April 2005 - April 2006
Skills
Event Management, Customer Service, Coordination, Microsoft Office, Guest Service, Guest Satisfaction, Conferences, Teamwork, Staff Training, Organizational..., Hotels, Front Office, Hospitality Management, Problem Solving, Customer Satisfaction, Hotel Management, Food & Beverage, Marketing, Training, Rooms Division, Revenue Analysis, Time Management, Team Building, Hospitality Industry, Hotel Booking, Management, Spanish, Online Marketing, Hospitality, Resorts, Micros, Tourism, Guest Service Management, Banquets
Education
Pace University 2002 — 2006
Bachelors, Business Administration; Hotel Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Four Seasons Hotels and Resorts November 2014 - Present
Four Seasons Hotels and Resorts October 2010 - November 2014
Four Seasons Hotels and Resorts May 2008 - October 2010
Skills
Pre-opening, Customer Service, Hotels, Hotel Management, Hospitality Management, Food & Beverage, Guest Recovery, Rooms Division, Restaurants, Resorts, Micros, Hospitality Industry, Event Management, Event Planning, Hospitality, Spa, Sales, Concierge Services, Supervisory Skills, Tourism, Menu Development, Guest Service Management, Banquets, Convention Services, Property Management..., Catering, Opera, Fitness, Wellness, Employee Training, Revenue Analysis, Yield Management, Fine Dining
Education
Olivet Nazarene University 2004 — 2008
Corporate Communications, Corporate Communications
Coeur d'Alene School District #271 July 2013 - Present
Coeur d' Alene Police Department February 2010 - August 2013
The Ritz-Carlton Hotel Company, L.L.C. October 2008 - May 2009
J.T.'S FRAMING CO. July 1992 - August 2008
Skills
Teaching, Curriculum Design, Curriculum Development, Educational Leadership, Public Speaking, Microsoft Office, Classroom, Research, Customer Service, Community Outreach, Microsoft Excel, Leadership, Strategic Planning, Lesson Planning
Education
Sabino High School 1985 — 1988
North Idaho College
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company LLC October 2012 - November 2014
Marriott International April 2011 - October 2012
Lucys Cantina Royal 2009 - 2011
Global Financial Services August 2008 - January 2010
Daniels Entertainment Group 2007 - 2010
Skills
Microsoft Office, Public Relations, Marketing Communications, Micros, Social Media, Food & Beverage, Event Planning, Hospitality, Hospitality Management, Hospitality Industry, Event Management, Catering, Restaurants, Hotels, Banquets, Bartending, Hotel Management, Restaurant Management, Food Service, Food Safety, POS, MICROS
Education
New York University 2011 — 2011
Certificate, Restaurant/Food Services Management
Northern Illinois University 2004 — 2008
Bachelor's degree, Communication and Media Studies
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
Marriott International June 2014 - August 2014
Tamale Kitchen June 2010 - January 2014
Crested Butte Mountain Resort June 2013 - August 2013
Elizabeth Bradford Designs June 2012 - August 2012
Skills
Leadership, Time Management, Hospitality Industry, Customer Service, Training, Event Planning, Volunteering, Hotel Management, Social Media, ChefTec, Event Management, Banquets, MICROS, Public Speaking
Education
Oklahoma State University 2011 — 2015
Bachelor of Science (BS), Hotel and Restaurant Administration
Robert Gordon University 2014 — 2014
International Tourism Management BA (Hons)
Chatfield Senior High School 2007 — 2011
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - August 2015
NC State University October 2014 - December 2014
Four Seasons Hotels and Resorts June 2013 - January 2014
Pinehurst Resort May 2011 - August 2011
Skills
Customer Service, Golf, Teamwork, English & Spanish..., Retail, Event Management, Merchandising, Golf Instruction, Tournaments, Event Planning, Time Management, Customer Satisfaction, Public Relations, Inventory Control, Microsoft Word
Education
North Carolina State University 2010 — 2015
Bachelor of Science (BS), PGA Golf Management
North Carolina State University
Bachelor of Science (BS), Parks, Recreation and Tourism Management
Bellasima Day Spa September 2014 - Present
Manchester Grand Hyatt San Diego May 2014 - Present
Bellasima Day Spa & Whole Point Wellness-RB July 2012 - Present
Live Right Wellness Centers August 2013 - August 2014
Massage Envy Spa July 2012 - August 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2008 - July 2012
Skills
Customer Service, Wellness, Public Speaking, Microsoft Office, Healthcare, Nutrition, Microsoft Word, Myo-Facial Release,...
Education
Missouri College 2009 — 2010
Diploma/Certification, Massage Therapy/Therapeutic Massage
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
JW Marriott Starr Pass Resort and Spa June 2012 - November 2014
Marriott International October 2010 - June 2012
Skills
Hotels, Hospitality, Meeting Planning, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Catering, Event Management, Resorts, Tourism, Event Planning, Convention Services, Banquets, Pre-opening
Education
Northern Arizona University 2002 — 2006
Bachelor's degree, Hospitality Administration/Management
Susquehanna International Group, LLP (SIG) August 2004 - Present
Williams-Sonoma, Inc. November 2007 - December 2012
Restoration Hardware October 2001 - January 2005
United Travel Group June 1991 - July 2004
The Ritz-Carlton Hotel Company, L.L.C. October 1990 - July 2000
Skills
Account Management, Sales, Sales Management, Strategic Planning, Team Building, Event Planning, Customer Service, Business Strategy, Microsoft Excel, Financial Analysis, Project Management, Microsoft Office, International Sales, Marketing, Tourism, Hospitality
Education
Penn State University 1985 — 1989
Liberal Arts and Sciences, General Studies and Humanities
Bank of America March 2015 - August 2015
zulily May 2014 - August 2014
US Army 2008 - 2014
Credit Unions and World Savings 1995 - 2003
The Ritz-Carlton Hotel Company, L.L.C. 1994 - 1996
Skills
Leadership, Management, Analysis, Training, Operations Management, Strategic Planning, Project Management, Process Improvement, Six Sigma, Change Management, Strategy, Organizational..., Team Building, Business Intelligence, Quality Management, Customer Service, Negotiation, Start-ups, Process Engineering, Supply Chain Management, Lean Six Sigma, Operational Excellence, Analytics, Continuous Improvement, Process Analysis, Sales Management, Root Cause Analysis, Operational Analysis, Cross-functional Team..., P&L Management, Performance Management, Supply Chain, Team Management, Medical Practice..., Microsoft Excel, Kaizen, 5S, Value Stream Mapping, Business Analysis, Healthcare Management, Practice Management, Data Analysis, Financial Analysis, Operating Budgets, Logistics, Strategic Financial..., Quality Assurance
Education
Texas A&M University 2015 — 2017
Master of Science (MSc), Analytics
Northeastern State University 2004 — 2008
Bachelor's Degree, Biological Sciences, Chemistry minor, 3.9
Oklahoma State University 2005 — 2006
NFPA certificate, Firefighter I Academy
The International Franklin Method May 2014 - September 2014
VA Medical Center September 2013 - January 2014
Aegis Physical Therapy January 2013 - June 2013
JSerra Catholic High School May 2012 - September 2012
The Ritz-Carlton Hotel Company, L.L.C. May 2010 - September 2012
Skills
Research, Applied Kinesiology, Athletics, Nutrition, Training, Sports, Writing, Editing, Microsoft Office, Customer Service, Organization Skills, Human Anatomy, Communication, Clinical Research, Clinical Study Design, Scientific Writing, Scientific Papers, Sports Injuries, Exercise Physiology, Sports Medicine, Rehabilitation, Kinesiology, Physical Therapy, Biomechanics
Education
NYU Steinhardt School of Culture, Education, and Human Development 2015 — 2019
Master of Science (M.S.), Dietetics and Clinical Nutrition Services
University of Massachusetts, Amherst 2011 — 2015
Bachelor of Science (BS), Kinesiology and Exercise Science
Jserra Catholic High School 2007 — 2011
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - January 2015
Renaissance Esmeralda Resort and Spa January 2011 - January 2014
Parker Palm Springs March 2009 - October 2010
Skills
Fire Prevention, Fire Suppression, Fire Safety, Fire Suppression Systems, First Aid, Leadership, Loss Prevention, Security, Training, CCTV, Customer Service, Emergency Management, Food, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Investigation, Physical Security, Pre-opening, Private Investigations, Resorts, Revenue Analysis, Security Management, Surveillance
Education
Palomar College 2005 — 2008
Associate's Degree, Fire Science/Fire-fighting
Yucca Valley High School 2001 — 2005
High School, High School/Secondary Diplomas and Certificates
Fairmont Hotels & Resorts October 2014 - Present
Fairmont Hotels & Resorts November 2013 - November 2014
Fairmont Hotels & Resorts May 2013 - November 2013
Fairmont Hotels and Resorts November 2010 - April 2013
Fairmont Hotels and Resorts May 2009 - November 2010
Pebble Beach Company May 2008 - September 2008
The Ritz-Carlton Hotel Company, L.L.C. May 2007 - September 2007
Skills
Hotels, Hospitality Industry, Hospitality Management, Food & Beverage, Front Office, Hospitality, Hotel Management, Micros, Rooms Division, Restaurants, Revenue Analysis, Pre-opening, Resorts, Customer Service, Tourism, Fine Dining, Property Management..., Catering, Opera, MICROS
Education
Michigan State University 2006 — 2009
BS, Hospitality Business
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Marriott International June 2014 - July 2015
Penn State University August 2010 - May 2014
Penn State Dance Marathon September 2013 - March 2014
Renaissance Il Ciocco Resort and Spa May 2013 - August 2013
Westin Hotels & Resorts March 2013 - March 2013
Marriott International May 2012 - August 2012
Homewood Suites by Hilton Hotel May 2011 - August 2011
Skills
Event Management, Fundraising, Hospitality Management, Hospitality Industry, Event Planning, Training, Budgets, Hospitality, PowerPoint, Microsoft Office, Social Media, Facebook, Management, Sales, Hotels
Education
Penn State University 2010 — 2014
Bachelor of Science (B.S.), Accounting
Penn State University 2010 — 2014
Bachelor of Science (B.S.), Hotel, Restaurant and Institutional Management
Thomas S. Wootton High School 2006 — 2010
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
N- Consulting Complete Business Solutions June 2012 - Present
Eau Spa December 2009 - Present
Les Freres Blanc, Au Pied de Cochon, Miami Beach November 2007 - December 2009
Downtown kitchen 2000 July 2003 - January 2007
Kent Security 1999 - 2003
Habas Group 1996 - 1999
Skills
French, Hebrew, English, Marketing Strategy, Marketing Communications, Social Networking, Sourcing, Business Strategy, Budget, Financial Controlling, purchasing officer, General Manager, Business, Media Relations, Concept Development, Brand Implementation, Group Sales, Strategic Partnerships, Real Estate, Event Management, Public Relations, Message Development, Luxury Lifestyle, Sales, Budgets, Contract Negotiation, Retail, Trade Shows, Negotiation, New Business Development, Hospitality, Hotels, Account Management, Tourism, Online Marketing, Marketing, Team Building, Management, Event Planning, Customer Satisfaction, Strategic Planning, Customer Service, Training, Corporate Events, Social Media Marketing, Leadership, Selling, Lead Generation, B2B, Revenue Analysis
Education
New York University 1984 — 1986
Master's degree, International Marketing
Tel Aviv University 1981 — 1984
Bachelor, Linguistics
WNJ Enterprises Consulting 1997 - Present
Seminole Hard Rock Hotel & Casino 2011 - 2014
Jacob's Ladder 1999 - 2011
ByeByeNow.com 1998 - 2001
The Ritz-Carlton Hotel Company, L.L.C. 1997 - 2001
Sun International 1996 - 1997
Harrah's Entertainment 1994 - 1996
Sands Hotel & Casino Resort 1982 - 1994
Skills
MS Project, Word, Excel, PowerPoint, Outlook, Quickbooks, Internet, Qualitative Research, Microsoft Word, Gaming Industry, Leadership, Casino, Management, Recruiting, Microsoft Excel, Analysis, Training, Budgets, Marketing, QuickBooks, Strategic Planning, Project Planning, Casino Gaming, Retail, Loyalty Programs, Resorts, Gaming, E-commerce, Income Statement, VIP, Hospitality, Marketing Strategy, Event Management, Executive Management, Negotiation, Database Marketing, Start-ups, Entertainment, Team Building, Sales, Time Management, Player Development, Process Scheduler, Event Planning, Vendor Management, Social Media Marketing, Business Planning, Process Improvement, Finance, Brand Development
Education
Monmouth University
M.B.A., Business Administration
Atlantic Community College
A.A.S., Hotel and Casino Management
Rowan University
B.A., Business Administration
The Ritz-Carlton Hotel Company, L.L.C. April 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2012 - April 2014
Hilton Worldwide January 2006 - September 2012
Hilton Worldwide June 2005 - January 2006
Hilton Worldwide April 2005 - June 2005
Hilton Worldwide October 2004 - April 2005
Hilton Worldwide May 2003 - October 2004
Skills
Microsoft Excel, PeopleSoft, Outlook, Microsoft Word, Microsoft Office, Teamwork, Customer Service
Education
Western Governors University 2012 — 2013
Bachelor of Science (BS), Accounting
University of Phoenix 2010 — 2012
Accounting
Pima Community College 2004 — 2009
Mechanical Engineering
University of Arizona 2000 — 2002
Mechanical Engineering
Renaissance Hotels April 2015 - Present
Marriott International March 2013 - April 2015
The Ritz-Carlton Hotel Company, L.L.C. October 2008 - April 2012
Marriott Hotels April 2007 - October 2008
Skills
Facilities Engineering, Engineering Management, Mechanical Engineering, Team Leadership, Building Management..., Fire Sprinkler Systems, Steam Systems, Microsoft Office, PowerPoint, Fire Safety, Security, Fire Extinguisher, Certified Pool Operator, Painter, Plastering, Domestic Water, Gravity Tanks, Cooling Towers, Cooling System, OSHA 10-Hour, Chilled Water, Boilers
Education
Monroe College 2006 — 2010
Bachelor's degree, Criminal Justice and Corrections
The Ritz-Carlton Hotel Company, L.L.C. June 2003 - Present
Marriott International Corporate Office 1985 - June 2003
Skills
Hospitality, Resorts, Hotel Management, Hotels, Banquets, Revenue Analysis, Guest Recovery, Hospitality Management, Micros, Hospitality Industry, Pre-opening, Rooms Division, Front Office, Customer Service, Event Planning, Food & Beverage, Employee Relations, Public Relations, Yield Management, Guest Service Management, Property Management..., Hotel Booking, Opera, Concierge Services, Restaurants, Tourism, Catering, Meeting Planning
Education
Montgomery College 1978 — 1979
Business Managagment
Rockville High, Montgomery College
Stellar Auto Sourcing October 2014 - Present
The Pagnacco Group June 2000 - Present
BMW June 2004 - September 2013
The Ritz-Carlton Hotel Company, L.L.C. February 2002 - May 2004
Restaurant Daniel January 1999 - January 2000
Le Bernardin February 1997 - December 1999
Skills
Vehicles, Automobile, Automotive, Customer Satisfaction, Automotive Aftermarket, Customer Retention, Dealer Management, Dealers, Profit, Sales, New Business Development, Team Building, Customer Service, Retail, CRM, Brake, Pricing, Reynolds, Customer Loyalty..., Cold Calling, Strategic Planning, Business Strategy, Business Development, Leadership, Sales Operations, Sales Process, B2B, Selling, Warranty, Sales Management, Competitive Analysis
Education
Pontificia Universidad Católica del Ecuador
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
Marriott International August 2010 - Present
ATM Solutions, Inc. 2004 - 2010
Skills
CDL Class A, Customer Service, Hotels, Logistics, Microsoft Word, Hospitality Industry, Outlook, Inventory Management, Microsoft Office, Team Building, Operations Management, Customer Satisfaction, Training, Supervisory Skills, Team Leadership, Hospitality, Sales, Leadership, Hospitality Management, Hotel Management
Education
Muskegon Community College 1996 — 1997
University of Phoenix
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Marriott Hotels November 2001 - December 2014
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Front Office, Pre-opening, Resorts, Employee Relations, Employee Engagement, Food & Beverage, Benefits Administration, Onboarding, Restaurants, Performance Management, Succession Planning, Recruiting, HRIS, Employee Training
Education
New Mexico State University 1997 — 2001
Bachelors, Hotel Restaurant and Tourism Management
American School Foundation, Mexico City
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - April 2015
The Ritz-Carlton Hotel Company L.L.C. December 2012 - February 2014
The Ritz-Carlton July 2010 - December 2012
The Ritz-Carlton Hotel Company LLC May 2011 - June 2011
The Hotel Jerome June 2009 - July 2010
The Hotel Jerome, A Rock Resort May 2008 - August 2008
Kellogg Hotel and Conference Center 2006 - 2008
Fox Hills Golf & Banquet Center 2003 - 2008
The Ritz-Carlton Club May 2007 - August 2007
Skills
Food & Beverage, Banquets, Hospitality Industry, Hotels, Restaurants, Resorts, Micros, Menu Development, Event Planning, Food, Catering, MICROS, Pre-opening, Hospitality
Education
Michigan State University 2005 — 2009
Bachelor of Arts (BA), Hospitality Business
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company LLC February 2013 - March 2015
The Ritz-Carlton Hotel Company LLC September 2012 - February 2013
The Ritz-Carlton Hotel Company LLC November 2011 - October 2012
Destination Hotels and Resorts October 2005 - November 2011
Skills
Hospitality Management, Resorts, Rooms Division, Hotel Management, Meeting Planning, Hospitality, Hospitality Industry, Pre-opening, Hotels, Revenue Analysis, Banquets, Front Office, Micros, Property Management..., Yield Management, MICROS
Education
Penn State University 2002 — 2005
Hotel, Restaurant and Institutional Management, Hospitality Management
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
Waldorf Astoria New York January 2015 - August 2015
Rocco Forte Hotels May 2014 - December 2014
BMF Media January 2014 - May 2014
B.B. King Blues Club September 2013 - December 2013
Achieve Academy June 2013 - August 2013
Education
New York University 2012 — 2016
Bachelor of Science
Tenafly High School 2009 — 2012
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
Taj Hotels Resorts and Palaces: Taj Boston May 2014 - August 2014
Taj Hotels Resorts and Palaces: The Pierre Hotel June 2013 - May 2014
Plates Restaurant May 2011 - June 2013
Crowne Plaza® Hotels & Resorts November 2009 - September 2010
Skills
Food & Beverage, Banquets, Hospitality Management, Micros, Hospitality, Hospitality Industry, Restaurants, Hotels, Catering, Fine Dining, Hotel Management, Menu Development, Pre-opening, Restaurant Management, Front Office, Resorts, Culinary Skills, Rooms Division, Revenue Analysis, Food Service
Education
Monroe College-New Rochelle 2010 — 2013
Bachelor of Science (BS) Honors, Hospitality Administration/Management, 3.75 GPA
Monroe College-New Rochelle 2010 — 2013
Associate's degree, Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2013 - September 2014
Sur La Table July 2013 - May 2014
MycoTex, Inc. (dba Sol Texano Farm) September 1997 - December 2012
Whole Foods Market June 2012 - October 2012
Margherita January 2011 - October 2011
Campestre, Inc. January 2007 - October 2011
Chautauqua Dining Hall January 1997 - September 1997
Lark Creek Inn 1994 - 1994
Skills
Menu Development, Catering, Restaurants, Food, Restaurant Management, Cooking, Culinary Skills, Fine Dining, Food & Beverage, Cuisine, Banquets
Education
The Culinary Institute of America
Associate in Occupational Studies, Culinary Arts
Academia Hispano Americana
Spanish
National Outdoor Leadership School
The University of Texas at Austin 1989 — 1990
Anthropology
Trinity Valley School
High School
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2014 - Present
Zumba Fitness LLC September 2010 - Present
bebe stores June 2008 - May 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Outlook, Public Speaking, Editing, Retail, New Business Development, Sales, Collaborative Problem..., Dependable Team Player, Event Planning, Idea Generation, Merchandising, Social Media, Hands-on Approach, Team Leadership, Creative Problem Solving, Time Management, Situational Sales..., Leading Diverse Teams, Facebook, Data Analysis, Training, Teamwork, Leadership Development, Market Research, Management, Adaptive Learning, Requirements Analysis, Community Outreach, Strategic Negotiations
Education
George Mason University - School of Management 2010 — 2013
Bachelor of Science (B.S.), Business Management
Northern Virginia Community College 2008 — 2010
Associates Degree Business Administration
Colorado Mountain College January 2015 - Present
Four Seasons Hotels and Resorts November 2014 - Present
ARISE Music Festival October 2014 - Present
Yoga Worldreach Seva School March 2007 - Present
Inner Power Yoga® January 2000 - Present
Inner Power Yoga January 2000 - Present
The Lodge and Spa at Cordillera June 2002 - April 2009
The Ritz-Carlton Hotel Company, L.L.C. January 2004 - December 2004
Skills
Yoga, Health, Psychology, Social Media, Mythology, Depth Psychology, Yoga Therapy, Ayurveda, Yoga Philosophy, Personal Empowerment, Teaching, Stress Management, Meditation, Philosophy, Healing, Holistic Health, Lifestyle Coaching, Alternative Medicine, Empowerment, Program Management, Mindfulness Meditation, Public Speaking, Spirituality, Training, Mindfulness, Wellness, Hatha Yoga, Workshops, Leadership, Art, Lifestyle, Therapists, Wellbeing, Art Therapy, Wellness Coaching, Therapeutic Massage, Relaxation, Fitness, Bodywork, Reiki, Corporations, Energy Work, Hypnotherapy, Self-esteem, Life Coaching, Chronic Illness, Personal Development, Weight, Pilates, Hypnosis
Education
Pacifica Graduate Institute 2010 — 2013
MA/PhD, Mythology, Depth Psychology
Naropa University 2007 — 2009
Bachelor of Arts (B.A.), Traditional Eastern Arts: YOGA
Fremont High School 1988 — 1991
High School Diploma
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Plaza, A Fairmont Managed Hotel October 2014 - Present
Grand Hyatt May 2015 - August 2015
Hotelied, Inc. September 2014 - December 2014
Hotel Valencia Riverwalk May 2014 - August 2014
Rocco Forte Hotels January 2014 - May 2014
Drew's American Grill June 2012 - August 2013
Eilan Hotel Resort & Spa - An Autograph Collection by Marriott October 2012 - June 2013
Federal Bureau of Investigation Citizens Teen Academy (CTA) August 2012 - August 2012
Skills
Open Table, Public Speaking, Microsoft Excel, Social Media Marketing, Microsoft Office, Weebly, Prezi, Marketing Strategy, Community Outreach, Community Engagement, Nexus, Web Design, Opera, Front Office, Social Media, Hospitality, Research, Teamwork, Leadership, Microsoft Word, Event Planning, Facebook, PowerPoint, Social Networking, Fun Loving
Education
New York University 2013 — 2017
Bachelor of Science (BS), Hospitality Administration/Management
Tom C. Clark High School 2009 — 2013
JW Marriott September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Langham Hospitality Group March 2014 - September 2014
Four Seasons Hotels and Resorts December 2007 - March 2013
Skills
Viticulture, Enology, Food Science, Trade Shows, Nonprofits, International Relations, Food, Hotels, MICROS, Resorts, Hospitality Industry, Hospitality, Customer Service, Fine Dining, Restaurants, Banquets, Catering, Event Management, Food, Hospitality Management, Hotel Management, Pre-opening
Education
Culinary Institute of America, St. Helena CA
Moorpark College
St Dominic De Savio Learning Center
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
Happee Body March 2014 - Present
Marge Maghoney Photography April 2009 - Present
Marriott International December 2012 - May 2014
Emeryville Dental Care March 2010 - April 2011
MAPGA Trading April 2003 - February 2009
eTelecare Global Solutions January 2001 - November 2003
Globe Telecom January 1999 - November 2000
Skills
Photography, Customer Service, Photos, Microsoft Word, QuickBooks, Social Networking, Microsoft Office, Microsoft Excel, Tax Preparation, InDesign, Adobe Creative Suite, Financial Reporting, Annual Reports, Report Writing, English, Tagalog, Organizational..., Financial Audits, Budget Monitoring, Creativity, Out Of the Box, Positivity, Bookkeeping, Blogging / Content..., Leveraging Social..., Website Creation and..., Windows, Creating Effective..., Daily Data Entry, Spreadsheets, Systematized Filing, Workflow Organization, Research and Development, Heavy Calendaring, Travel Coordination, FOSSE, Effective Multi-tasking, Good interpersonal..., Marsha, Opera, Marsha (hospitality..., Opera (hospitality...
Education
University of the Philippines 1995 — 1998
Bachelor of Arts (BA), Philosophy
Miriam College 1991 — 1995
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
MissVintageTwist July 2015 - Present
Macy's July 2011 - July 2015
Riverstone Residential Group February 2009 - June 2011
Macy's September 2006 - February 2009
Marshall Field's May 2004 - September 2006
Marshall Field's September 2000 - May 2004
Skills
Recruiting, Human Resources, Training, Leadership, Customer Service, Time Management, Merchandising, Marketing, Hiring, Inventory Management, Budgets, Social Media, Sales, Microsoft Office, Visual Merchandising, Event Planning, Budget Management, Talent Management, Succession Planning, Customer Relations, Management, Retail, Employee Relations, Coaching, Team Leadership, Microsoft Word
Education
Michigan State University 1999 — 2004
BA, Communications, 3.45
Michigan State University 1999 — 2004
BA, Advertising, 3.45
Michigan State University 1999 — 2004
Specialization, Public Relations, 3.45
University of Miami, Miller School of Medicine June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - June 2015
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - June 2015
Camp Fire USA Adahi Council May 2014 - August 2014
Our Lady of Victory Preschool September 2012 - May 2013
Kortney Rose Foundation September 2010 - December 2010
Skills
Time Management, Teaching, Childcare, Non-profit Volunteer, Fundraising, Experience Working with..., Volunteering, Child Development, Community Outreach, Youth Mentoring, Volunteer Management, Youth Development, Academic Tutoring
Education
Penn State University 2011 — 2013
Bachelor of Arts (B.A.), Psychology, 3.70
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - January 2015
Ruby Tuesday December 2013 - March 2014
Canadian Embassy August 2013 - November 2013
Champs Sport Bar July 2010 - May 2013
Skills
Time Management, Spanish, French, French to English, Microsoft Word, International Relations, Restaurants, Customer Service, Sales, Hospitality, Event Planning, Microsoft Office, Event Management
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Spanish Language and Business Option
Penn State University 2010 — 2014
Bachelor of Arts (B.A.), Spanish Language and Literature
The Ritz-Carlton Hotel Company, L.L.C. June 2001 - Present
Skills
Customer Satisfaction, Customer Service, Sales, Hospitality
Education
Purdue University 1986 — 1991
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - June 2015
Harvard Medical School February 2014 - November 2014
Dana-Farber Cancer Institute June 2014 - August 2014
Self-employed January 2013 - May 2014
Wellesley College September 2011 - May 2014
Wellesley College Chemistry Department September 2013 - April 2014
Wellesley College January 2011 - December 2013
Donald Danforth Plant Science Center May 2012 - August 2012
Happy Wok July 2003 - August 2012
Panera Bread June 2011 - January 2012
Skills
GC-MS, PCR, Microscopy, Microsoft Excel, Quartz Crystal..., Fluorescence Microscopy, 1H NMR, 13C NMR, RT-PCR, Microsoft Word, Online Research, Gel Electrophoresis, Isothermal Titration..., JMP, Titration, Circular Dichroism, Reflux, Quantitative RT-PCR, FTIR, Fine Dining, Bartending, Leadership, Medical Transcription, Childcare
Education
Wellesley College 2010 — 2014
Bachelor of Arts (B.A.), Chemistry, Asian American Studies Minor
Northwest Missouri State University 2008 — 2010
Associate of Science (A.S.)
Missouri Academy of Science, Mathematics and Computing 2008 — 2010
High school diploma
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - January 2014
IFH GmbH - Inspirators For Hospitality January 2013 - January 2014
Skills
Event Management, Hospitality, Banquets, Meeting Planning, Food & Beverage, Catering, Exceeding Customer..., Guest Recovery, Customer Satisfaction, Brand Ambassadorship, Customer Engagement, Teamwork, Time Management, Comminucation skills, Employee Engagement, Fine Dining, Brand Equity, Product Innovation, Pre-opening, Hospitality Management, Restaurants, Hospitality Industry, MICROS, Hotel Management, Hotels, Resorts
Education
University of California, Berkeley 2014 — 2016
Certificate Program in Marketing
The George Washington University 2013 — 2014
Event Management
Minski Dzjaržauny Lingvistyèny Universitet 2008 — 2012
Intercultural Communication & Public Relations
Belarusian State University Lyceum 2006 — 2008
Russian Philology (Language and Literature)
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - September 2015
The Ritz-Carlton, Fort Lauderdale June 2013 - July 2014
Skills
Food & Beverage, Customer Service, Restaurants, Catering, Hospitality, Hospitality Industry, Hotels, Micros, Hotel Management, Property Management..., Banquets, Hospitality Management, Revenue Analysis, Front Office, Resorts, MICROS
Education
Purdue University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
STARR Restaurants November 2014 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - July 2015
Rocco Forte Hotels January 2015 - May 2015
Blue Bottle Coffee April 2014 - May 2014
Skills
Social Media, Web Design, Social Networking, Teamwork, Brand Awareness, Photoshop, Blogging, Graphic Design, Logo Design, Event Management, Team Leadership, Restaurants, Team Building, OpenTable
Education
New York University 2013 — 2017
Bachelor’s Degree, Hospitality Administration/Management, Junior
Warner Center Marriott September 2015 - Present
La Cantera Hill Country Resort by Destination Hotels & Resorts March 2014 - September 2015
Omni Rancho Las Palmas Resort & Spa March 2011 - March 2014
Riviera Palm Springs October 2009 - March 2011
Starwood Hotels & Resorts May 2006 - October 2009
Boca Raton Resort & Club October 2005 - May 2006
The Ritz-Carlton Hotel Company, L.L.C. February 2004 - October 2005
KSL Resorts November 2001 - February 2004
Grand Wailea Resort Hotel & Spa March 1999 - November 2001
Skills
Resorts, Hotels, Hospitality Industry, Meeting Planning, Hospitality, Hospitality Management, Revenue Analysis, Hotel Management, Food & Beverage, Tourism, Catering, Convention Services, Pre-opening, Event Management, Trade Shows, Marketing, Marketing Strategy, Destination Marketing, Event Planning, Delphi, Banquets, Budgets, Corporate Events, Front Office, Hotel Booking, Incentive Travel, Incentives, Leisure, Micros, OnQ, Opening Hotels, Restaurants, Rooms Division, Sales, Yield Management, Spa, Menu Development, Lodging, Opera, Property Management..., Golf, Guest Service Management, Public Relations, MICROS
Education
Michigan State University 1986 — 1991
Bachelor of Science, Commercial Recreation Management
Michigan State University 1986 — 1991
Bachelor of Science (B.S.), Commercial Recreation Management
Loews Coronado Bay Resort August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - August 2015
The Ritz-Carlton Hotel Company LLC August 2011 - September 2014
InterContinental Montelucia Resort & Spa February 2008 - August 2011
Arizona Biltmore Resort & Spa November 2006 - February 2008
Arizona Biltmore Resort and Spa November 2004 - October 2006
The Ritz-Carlton, Phoenix January 2001 - November 2004
The Ritz-Carlton, Kapalua 2001 - 2001
Skills
Resorts, Hotels, Hospitality Management, Front Office, Hotel Management, Opening Hotels, Banquets, Catering, Guest Service Management, Pre-opening experience, Lodging, Meeting Planning, Cost Control, Event Management, Spa, Tourism, OnQ, Food & Beverage, Yield Management, Concierge Services, Hospitality, Convention Services, Leisure, Opera, Revenue Analysis, Reservation, Customer Satisfaction, Customer Service, Hiring, Restaurants, Wine, Luxury, Hotel Booking, Property Management..., Inventory Management, Income Statement, Event Planning, Hospitality Industry, Leadership, Pre-opening, Budgets, Rooms Division, Rooms Division..., Fine Dining, Menu Development
Education
Northern Arizona University 1997 — 2001
Bachelor of Science, Hotel and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Bella Vista Golf Course April 2015 - Present
Ruby Tuesday March 2015 - May 2015
Ruby Tuesday May 2012 - May 2015
Entertainment Cruises Inc. May 2014 - August 2014
The Walt Disney Company January 2012 - May 2012
LaBelle Management August 2010 - January 2012
Skills
Hospitality, Food & Beverage, Hospitality Management, Time Management, Hotels, Teamwork, Customer Service, Restaurants, Event Planning, Microsoft Office, Hospitality Industry, Event Management, Food Service, Catering, Microsoft Excel, Entertainment, PowerPoint
Education
Michigan State University 2011 — 2015
Bachelor of Arts (BA), Hospitality Administration/Management
The Naples Beach Hotel and Spa July 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2013 - June 2014
American Club The Kohler Water Spa May 2009 - November 2013
Skills
Management, Sales, Leadership, Training, Photoshop, Cosmetology
Education
Moraine Park Technical College
Barbering and Cosmetology Manager
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - February 2015
Education
Northern Arizona University 2015 — 2017
Hotel and Restaurant Management, Bachelor's degree
Beijing Hospitality Institute 2013 — 2017
Hospitality Management, Bachelor's degree
World Financial Group (WFG) December 2014 - Present
Novelty German Food Truck August 2013 - January 2015
LeadLocal September 2014 - December 2014
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - May 2014
The Ritz-Carlton Hotel Company, L.L.C. August 2012 - January 2014
Space Man Clothing May 2012 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English
Education
University of Arizona 2014 — 2016
Business Management and Entrepreneurship
Pima Community College 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General
South Palm Realty 2014 - Present
The Cosmopolitan of Las Vegas 2012 - 2014
The Ritz-Carlton Hotel Company, L.L.C. 2002 - 2012
Skills
Customer Service, Negotiation, Marketing Strategy, Coaching, Real Estate Transactions, Residential Homes, Budgeting, Team Leadership, Staff Training, Real Estate Financing, Real Property, Research, Residential Investment..., First Time Home Buyers, New Home Sales, Social Media Marketing
Education
University of Florida 1996 — 1998
BSBA, Decision and Information Sciences
Palm Beach Community College 1993 — 1995
Associate of Arts (AA), Business Administration, Management and Operations
Gold Coast Real Estate
Real Estate Sales Agent
John I Leonard
John I Leonard
Brenda Brown Luxury Homes Inc. March 2015 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2013 - May 2014
Holland Fire Protection October 2012 - September 2013
Interac October 2011 - April 2012
Skills
Real Estate, Real Estate Development, Luxury Homes, Customer Service, Management, Research, Analysis, Microsoft Excel, Marketing, Real Estate Sales, Writing, Event Planning, Project Planning, Sales, REIT, German, Excel, Organization, Photoshop, Photography, Time Management, Qualitative Research, Microsoft Office, Social Media, PowerPoint
Education
Washington and Lee University 2005 — 2009
Bachelor of Arts, Sociology & Anthropology
National University of Ireland, Galway 2007 — 2007
Studies in, Sociology, Anthropology, Archaeology, Irish History
Carlson Wagonlit Travel 2000 - Present
HelmsBriscoe 1998 - 2000
Wyndham Hotels & Resorts 1992 - 1998
The Ritz-Carlton Hotel Company, L.L.C. 1986 - 1992
Marrriott 1984 - 1985
Skills
Hotels, Sales, Contract Negotiation, Customer Service, Management, Sales Management, New Business Development, Business Development, Marketing, Travel Management, Project Planning, Account Management, Meeting Planning, Negotiation, B2B, Hospitality, Key Account Management, Marketing Strategy, Sales Process, Event Management, Business Strategy
Education
Purdue University 1985 — 1989
Bachelor of Science (BS)
University of Illinois at Chicago Police Department August 2002 - Present
The Ritz-Carlton Hotel Company, L.L.C. 1999 - 2002
Levy Security Corporation 1998 - 1999
Skills
Police, Patrol, Enforcement, Criminal Investigations, Firearms, Criminal Justice, Taser, Homeland Security, Field Training, First Responder, Physical Security, Law Enforcement, Surveillance, Interrogation, Policy, Emergency Management, Public Safety
Education
University of Illinois at Chicago 2012 — 2015
Master of Public Administration (M.P.A.), Public Management
Northeastern Illinois University 2008 — 2012
Bachelor of Arts (B.A.), Criminal Justice/Police Science
Northwestern University Fitness & Recreation Center September 2013 - June 2015
Northwestern Tennis Camps September 2012 - June 2015
ISVA International School Villa Amalienhof August 2014 - September 2014
The Ritz-Carlton Hotel Company, L.L.C. June 2013 - September 2013
Randstad Deutschland Personalvermittlung June 2012 - September 2012
Education
Northwestern University 2011 — 2015
Bachelor of Arts (B.A.), Art History, Criticism and Conservation, Business German
Trump SoHo New York July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - December 2014
Mandarin Oriental Hotel Group March 2014 - May 2014
Africa Travel Association February 2014 - May 2014
Country Club Lima Hotel June 2013 - August 2013
NYC & Company March 2013 - May 2013
Skills
Microsoft Office, Hospitality, Event Planning, Social Media, PowerPoint, Customer Service, Teamwork, Time Management, Human Resources, Research, Spanish, English, Event Management, Food, Hospitality Industry, Hotels
Education
New York University 2012 — 2015
Bachelor's Degree, Hospitality and Tourism Management
Foursquare August 2015 - Present
Skaled June 2015 - August 2015
NYU School of Professional Studies October 2014 - August 2015
Wilson Associates June 2014 - August 2014
Taj Hotels Resorts and Palaces October 2013 - December 2013
Courtyard by Marriott June 2013 - July 2013
Shore Bar and Restaurant June 2012 - July 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2011 - July 2011
Skills
Food & Beverage, Teamwork, Hospitality Management, Microsoft Office, Photoshop, Restaurants, Microsoft Word, Microsoft Excel, Social Media, Determination, InDesign, Illustrator, Mac OS, Research, HootSuite, Adaptability, Keynote, Social Media Marketing, PowerPoint
Education
New York University 2012 — 2015
Bachelor’s Degree, B.S. in Hotel and Tourism Management
International Christian School 2007 — 2012
High School
TeleniX Corporation January 2015 - Present
Aramark November 2011 - August 2014
Standards HR December 2007 - November 2011
The Ritz-Carlton Hotel Company, L.L.C. September 2001 - November 2007
Skills
Interviews, Contract Negotiation, Business Development, Program Management, Customer Service, Proposal Writing, Budgets, Social Media, Marketing, Cost Control, Executive Search, Hiring, Revenue Analysis, Analysis, Team Building, permanent placement, Corporate Recruiting, IT Recruitment, Permanent Staffing, Information Technology, Networking, Leadership, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Customer Satisfaction
Education
New Mexico State University
Mandarin Oriental New York 2014 - 2014
The Ritz-Carlton Hotel Company, L.L.C. 2014 - 2014
YHI Manufacturing (Shanghai) 2012 - 2012
Creative Technology 2011 - 2011
Raffles Trust School of Higher Learning 2009 - 2010
Skills
English, Multilingual, Customer Service, Hospitality, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Research, Teamwork, Rooms Division
Education
New York University 2013 — 2015
Master of Science (MSc), Hospitality Industry Studies
The University of Manchester 2010 — 2013
Bachelor of Arts (BA), Business and Economics
Exclusive Resorts May 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2011 - May 2012
The Ritz-Carlton Hotel Company, L.L.C. February 2010 - May 2011
Arizona Biltmore June 2006 - October 2009
Maloney's Tavern December 2005 - June 2006
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Pre-opening, Resorts, Micros, Banquets, Front Office, Rooms Division, Revenue Analysis, Restaurants, Catering, OnQ, Yield Management, Convention Services, Tourism
Education
Northern Arizona University 1994 — 1999
Bachelor of Science (B.S.), Biology/ Pre-Medical Emphasis, 2005
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Waldorf Astoria New York October 2014 - July 2015
Waldorf Astoria New York November 2013 - October 2014
Waldorf Astoria New York April 2013 - November 2013
Waldorf Astoria New York June 2012 - April 2013
Michigan State University January 2010 - May 2012
Sheraton Mirage Port Douglas Resort May 2011 - August 2011
Starwood Hotels & Resorts- Sheraton NY Hotel & Towers January 2011 - January 2011
Spartan Signature Catering August 2008 - December 2010
Starwood Hotels & Resorts- The Manhattan at Times Square June 2010 - August 2010
Skills
Hospitality, Hotels, Food & Beverage, Hospitality Management, Hospitality Industry, Front Office, Management, Event Planning, Banquets, Food, Rooms Division, Social Media, Public Speaking, Menu Development, Customer Service, Event Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Time Management, Hotel Management, Training, Property Management..., Team Leadership, Housekeeping, Purchasing, Department Budgeting, Scheduling, Technical Support, Productivity Improvement, Resorts
Education
Michigan State University 2008 — 2012
Bachelor of Arts, Hospitality Business
Walled Lake Central High School 2004 — 2008
High School Diploma
United Health Group 2006 - 2015
The Ritz-Carlton Hotel Company, L.L.C. 2004 - 2006
Grady Health System 2002 - 2003
Richland College 2000 - 2002
Volunteers of America 1997 - 2000
Skills
Team Building, Academic Advising, Disciplinary Hearings, Investigative Reporting, Documentation, New Hire Orientations, Leadership, Admissions Counseling, Recruiting, Advocacy, Investigation, Assessment, Training, Talent Acquisition, Case Management, Community Outreach, Career Counseling, Corrections, Pastoral Counseling, Public Speaking, Teaching, Nonprofits, Psychotherapy, Analysis
Education
Oral Roberts University
Master of Arts, Theology and Counseling
University of Texas at Dallas
Bachelor of Arts, Sociology
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
The Ritz-Carlton Hotel Company LLC December 2012 - October 2013
The Ritz-Carlton Hotel Company LLC June 2011 - March 2013
Woodcliff Hotel & Spa June 2004 - May 2011
Skills
Hotels, Front Office, Hospitality Industry, Resorts, Property Management..., Rooms Division, Concierge Services, Open Table, Service Recovery, Saflok, ServSafe, VIP, Spa
Education
Niagara University 2008 — 2011
Bachelor's degree, Hotel, Motel, and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - June 2015
The Nine West Outlet May 2011 - September 2012
carrabbas November 2010 - January 2011
Skills
Hospitality, Communication, Windows Server, Mac OS, word, Microsoft Word, Microsoft Excel, Outlook, Organic Gardening, Sustainability, Marketing, Email Archiving, Payments, Customer Service, Customer Satisfaction, Customer Relations, Customer Experience, Desktop Computers, Service Desk, Brand Development, Brand Awareness, Brand Equity, Branding & Identity, Coaching, Supervisory Skills, Staff Supervision, Pets, Pet Sitting, Horse Care, Organic Farming
Education
Westchester Community College 2014 — 2015
Environmental Studies, Environmental Science
Northern Virginia Community College 2011 — 2012
Political Science, Political Science and Government, 3.0
north stafford high school 2008 — 2011
Advanced Diploma
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Starbucks June 2013 - June 2015
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - March 2015
American-Arab Anti-Discrimination Committee (ADC) June 2011 - March 2013
Skills
Customer Service, Microsoft Office, Teamwork, Microsoft Word, PowerPoint, Event Planning, Microsoft Excel, Social Media, Hospitality Management, Leadership, Resorts, Hospitality
Education
Northern Virginia Community College 2013 — 2014
Communication, General
McLean High School
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
FedEx March 2014 - August 2014
Parking Management Company November 2009 - June 2013
Skills
Proficient in Windows..., Learns computer skills..., Excellent communication..., Results achiever and..., Attention to detail, Good leadership in..., Great persuasion for..., Works well in team..., Strong work ethic, Microsoft Office, Social Networking, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Social Media, Event Planning, Leadership, Time Management, Teamwork, Event Management, Facebook, Strategic Planning, Problem Solving
Education
Middle Tennessee State University 2009 — 2013
Bachelor of Applied Science (BASc), Business Administration and Management, Information Technology
NYU LGBTQ Student Center January 2015 - Present
Visual Media Studio February 2013 - May 2014
Tripomatica May 2011 - May 2014
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - March 2014
PT. Softex Indonesia December 2012 - February 2013
Colombo Plan December 2010 - December 2010
Skills
Motion Graphics, Video Editing, Graphic Design, Animation, Illustration, Web Development, Web Design, Adobe Creative Suite, Decoration, Art Direction, Packaging, Creative Concept Design, Advertising, Video, After Effects, Multimedia, Graphics, User Interface Design, Flash, Interaction Design, Typography, Digital Illustration, Illustrator, Logo Design, Creative Direction, ActionScript, InDesign, Photoshop, Social Media, Photography, Art, User Experience, Concept Development, Social Media Marketing, Branding & Identity, CSS
Education
New York University 2014 — 2016
Master of Professional Studies, Interactive Telecommunications
Swinburne University of Technology 2010 — 2012
Bachelor of Design, Digital Media Design
Melbourne Institute of Business and Technology (MIBT) 2009 — 2009
Foundation degree, International Foundation Program
The Ritz-Carlton Hotel Company, L.L.C. July 2010 - Present
Skills
Adobe indesign, Adobe photoshop, AutoCAD, Microsoft Word, Microsoft Excel, Microsoft powerpoint, Public Speaking, Haitian Creole, Event Planning
Education
New York Institute of Technology 2014 — 2017
Bachelor of Science (BS), Mechanical Engineering, Sophmore
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
The Ritz-Carlton Hotel Company LLC March 2013 - July 2014
Four Seasons Hotels and Resorts December 2011 - March 2013
Four Seasons Hotels and Resorts June 2010 - December 2011
Days Inn Penn State September 2009 - May 2010
Delta Gamma Sorority, Alpha Chi Chapter September 2006 - May 2010
Four Seasons Hotel May 2009 - August 2009
CRG Events June 2008 - August 2008
Hotel 1000 May 2007 - August 2007
Skills
Hotels, Catering, Event Management, Food & Beverage, Hospitality, Restaurants, Menu Development, Hospitality Industry, Banquets, Hospitality Management, Opera, Fundraising, Hotel Management, ServSafe, TIPS Trained, Delphi
Education
Penn State University 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Hotel Restaurant and Institutional Management
Palazzo Rucellai
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
New York University August 2015 - Present
New York University August 2015 - Present
Westin Peachtree Plaza June 2015 - August 2015
Walt Disney World Swan and Dolphin January 2015 - January 2015
CPS Events at The Plaza September 2014 - December 2014
NYU Stern School of Business September 2014 - December 2014
CPS Events at The Plaza January 2014 - December 2014
CPS Events at The Plaza January 2014 - May 2014
Steinhardt School of Culture, Education, and Human Development January 2014 - May 2014
Skills
Microsoft Excel, Microsoft Word, Delphi, Advance CS, Prezi, Fundraising, Facebook, Hotels, Event Planning, Marketing, Social Media, Hospitality Management, Teamwork, Lightspeed, Galaxy, REX
Education
New York University 2013 — 2017
Bachelor's Degree, Hotel and Tourism Management, Sophomore
Lawton Chiles High School 2009 — 2013
High School Diploma
Mood Media December 2014 - Present
Lucky Life Event Design January 2005 - December 2014
Beasley Broadcast Group / Wilks Broadcasting / Citadel-Cumulus May 2001 - January 2005
Tribune Broadcasting January 1999 - May 2001
WCKW Radio Broadcasting November 1997 - January 1999
iHeartMedia October 1996 - November 1997
James M Isola Design February 1996 - 1997
The Ritz-Carlton Hotel Company, L.L.C. June 1993 - February 1996
Skills
Social Media Marketing, Marketing Strategy, Sales Management, Sales Process, Sales Presentations, Digital Marketing, Digital Media, Digital Strategy, Market Research, New Media, New Business Development, Budget Process, Microsoft Office, Interior Design, Project Management, Direct Sales, Account Management, Event Planning, Corporate Events, Event Management, Program Evaluation, Business Strategy, Small Business, Retail Design, Retail Marketing, Sales, Sales Operations, Strategic Partnerships, Sponsorship Sales, Employee Relations, Team Building, Leadership, Interviews, Marketing, Leadership Development, Management, Strategy, Business Development, Training
Education
Dale Carnegie - Sales Advance
Sales, Sales Advance Course - Graduate and Student Teacher
Park University
Bachelor's Degree, Interior Design, GPA 3.3/4.0
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
Homewood Suites by Hilton January 2014 - November 2014
Purdue University, Division of Recreational Sports December 2011 - December 2013
Pirates Cove Resort May 2013 - August 2013
Skills
Customer Service, Teamwork
Education
Purdue University 2009 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management
Incenergy January 2015 - Present
Incenergy August 2014 - Present
Life Time - The Healthy Way of Life Company April 2013 - December 2013
BLUEbio July 2012 - March 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2011 - March 2013
Skills
Energy Efficiency, Demand Response, CRM Databases, Operations Management..., Customer Service, International Shipping, Sales Operations, Microsoft Office, Management, Microsoft Excel, Hospitality, Sales, Event Management, Event Planning, Budgets, Rebates & Incentives..., Energy Star Portfolio..., ECAD compliance, Energy Star Building..., Operating Systems, Strategic Planning
Education
Michigan State University 2006 — 2011
BA, Hospitality Business
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
Rosewood Hotels & Resorts January 2013 - July 2014
Rosewood Hotels & Resorts May 2011 - December 2012
Cafe Laura Restaurant September 2010 - May 2011
Mandarin Oriental Hotel Group May 2009 - August 2009
Westin Hotels & Resorts May 2007 - September 2008
Skills
Customer Service, Yield Management, Tourism, Property Management..., Revenue Analysis, Restaurants
Education
Penn State University 2007 — 2011
Hotel, Restaurant and Institutional Management, Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - May 2015
BlastPain July 2013 - February 2014
Boulevard Health Center September 2012 - July 2013
HomeInstead Senior Care September 2011 - May 2012
Simpson Family September 2010 - May 2012
Skills
Management, Customer Service, Time Management, Childcare, Office Administration, Nutrition, Healthcare, BLS, Teamwork, Medical Terminology, Patient Safety, Home Care, Healthcare Management, Microsoft Office, Certified Nursing..., Patient Education, Health Education, Organization
Education
Michigan State University 2007 — 2011
Bachelor of Science (B.S.), Human Biology
Michigan State University 2007 — 2011
Bachelor of Science (B.S.)
The Pearl Collection May 2014 - Present
United Road August 2010 - June 2014
US Physical Therapy October 2008 - October 2010
PSCU October 2008 - May 2010
Prudential Cranbrook Realtors 2003 - 2006
Century 21 Town & Country January 2000 - April 2005
Edcor February 1996 - March 2002
American Express May 1994 - February 1996
Radisson Plaza Hotel & Suites December 1992 - May 1994
The Ritz-Carlton Hotel Company, L.L.C. December 1991 - December 1992
Skills
Account Management, Key Account Management, Operations Management, Sales, Hospitality, Event Planning, Special Events..., Event Management, Salesforce.com, Sales Presentations, National Account..., New Business Development, New Business Generation, New Business Set-up, CRM, Sales Operations, Marketing Strategy, Management, Sales Process, Program Management
Education
Michigan State University 1987 — 1991
Bachelor of Science (B.S.), Communication, Arts and Science
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company LLC August 2005 - Present
The Phillips Club January 2005 - August 2005
Skills
Training, Customer Service, Hospitality, Hospitality Management, Organizational..., Leadership, Problem Solving, Management, Hospitality Industry, Banquets, Customer Satisfaction, Hotel Management, Front Office, Pre-opening, Rooms Division, Process Scheduler, Luxury, Hotels, Event Planning, Food & Beverage, Team Building, Residence Life, Residential Communities, Event Management, Restaurants
Education
Newbury College 2001 — 2005
Bachelor, Culinary Arts, Hotel, Restaurant Management
GoPro August 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2013 - August 2014
United States Antarctic Program October 2013 - October 2013
Vail Resorts November 2011 - September 2013
CNN January 2011 - May 2011
KPBS May 2010 - December 2010
The Daily Aztec May 2010 - December 2010
The Daily Aztec December 2009 - May 2010
KPBS October 2009 - May 2010
The Nanyang Chronicle January 2009 - May 2009
Skills
Breaking News, Facebook, Multimedia, Journalism, Editing, AP Style, Blogging
Education
San Diego State University-California State University 2008 — 2011
Bachelor of Arts, Journalism
Nanyang Technological University 2009 — 2009
Journalism
Moorpark College 2006 — 2008
Journalism
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
The Hotel Hershey May 2013 - November 2014
The Hotel Hershey May 2012 - September 2012
Skills
Hospitality, Hotels, Front Office, Hospitality Management, Hospitality Industry, Resorts, Hotel Management, Customer Service, Event Management, Time Management, Customer Satisfaction
Education
Penn State University 2009 — 2013
BS, Hotel, Restaurant, & Institutional Management
Central Dauphin High School 2005 — 2009
High School Diploma, General Education
SugarSaltSpice May 2015 - Present
Swiss Chalet Fine Foods July 2009 - Present
Qzina Specialty Foods August 2006 - July 2009
High Ridge Country Club July 2004 - July 2006
Mizner Country Club April 2002 - June 2003
The Ritz-Carlton Hotel Company, L.L.C. January 2000 - March 2002
Florida Culinary Institute October 1998 - December 1999
North Palm Beach County Improvement District January 1995 - September 1998
Skills
Staff Training, Production, Food development, Culinary Skills, Pastry, Menu Development, Food, Restaurants, Food Science, Catering, Banquets, Chocolate, Gourmet, Food & Beverage, Food Service, Bakery, Recipes, Fine Dining, Wine, Hospitality Management, Cuisine, Cakes
Education
Florida Culinary Institute 1998 — 2000
AssocIate, International pastry and baking
Northeastern University 1979 — 1983
BS-, Accounting
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
ANdAZ May 2013 - February 2015
Hyatt Regency San Francisco November 2011 - May 2013
Dajani Group 2008 - 2011
L'Auberge Carmel, Relais & Chateaux June 2008 - November 2008
Gold St. Bar March 2007 - April 2008
Soho Grand Hotel May 2006 - January 2007
Hullaballoo Restaurant 2000 - 2002
Skills
Restaurants, Food & Beverage, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Hotels, Cocktails, Pre-opening, Catering, Banquets, Property Management..., Resorts, Beverage Development, Beverage Industry, Menu Development, Restaurant Management, Revenue Analysis, Food, Wine & Spirits Industry, Sommelier
Education
Pace University 2003 — 2008
Bachelor of Science, Forensic Science
Palma High School
AXIS Medical Education, Inc. January 2013 - Present
Institute for Medical Education and Research August 2007 - January 2013
Fanizzi Associates, Inc. February 2002 - August 2007
The Meeting Architects 2000 - 2002
Hemisphere Health Care 1999 - 2000
The Meeting Architects 1996 - 1999
Casino San Pablo (Ladbrokes) 1995 - 1996
Hilton Hotels 1993 - 1995
The Ritz-Carlton Hotel Company, L.L.C. 1991 - 1993
Hilton Hotels 1988 - 1991
Skills
CME, Event Management, Strategic Planning, Meeting Planning, Pharmaceuticals, Hotel Management, Food & Beverage, Hotels, New Business Development, Start-ups, Pharmaceutical Industry, Business Development, Management, Hospitality Management, Training, Hospitality, Operations Management, Sales, Budgets, Trade Shows, Marketing, Leadership, Event Planning, Project Planning, Team Building, Restaurants
Education
Michigan State University 2014 — 2017
CRA / CRO 2012 — 2012
University of Nevada-Las Vegas 1986 — 1989
BS
Michigan State University 1983 — 1986
Swartz Creek High School
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
W Hotels May 2014 - March 2015
Canon Solutions America April 2013 - May 2014
SHI International Corp. May 2012 - April 2013
Xerox November 2009 - May 2012
CDW June 2005 - November 2009
Skills
SaaS, Channel, Account Management, Salesforce.com, Solution Selling, Cold Calling
Education
Monmouth University 2001 — 2006
Bachelor of Arts (BA), Business Management, Marketing
SHOREEEE
Nielsen January 2012 - Present
Lehman Brothers 2004 - 2009
Coty 2002 - 2004
The Ritz-Carlton Hotel Company, L.L.C. 1999 - 2001
Skills
Internal Communications, copyediting, Strategy, Employee Engagement, Program Management, Copy Editing, Cross-functional Team..., Vendor Management, Marketing Strategy, Business Analysis, Project Management, Change Management, Investment Banking, Talent Management, Management
Education
Penn State University
BA, Political Science
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Westin Hotels & Resorts March 2014 - September 2014
The Ritz-Carlton Hotel Company L.L.C. August 2011 - March 2014
The Fairmont Olympic Hotel April 2010 - May 2011
The Fairmont Olympic Hotel November 2009 - April 2010
The Fairmont Copley Plaza July 2008 - November 2009
Skills
Hotel Management, Hotels, Event Planning, Management, Hospitality, Hospitality Management, Hospitality Industry, Event Management, Weddings, Customer Service, Food & Beverage, Catering, Leadership Development, Front Office, Revenue Analysis, Restaurants, Microsoft Office, Leadership, PowerPoint, Restaurant Management
Education
Case Western Reserve University - Weatherhead School of Management 2011 — 2014
MBA
Michigan State University 2004 — 2008
B.A., Hospitality Business
Plink January 2015 - Present
StoryPowered, Inc. November 2014 - Present
DirectLine Technologies, Inc. July 2012 - December 2014
Republic Marketing 2002 - September 2012
Exceptional Marketing Group 1999 - 2002
Starwood Hotels & Resorts Worldwide, Inc. 1997 - 1999
Fairmont Hotels & Resorts 1994 - 1997
The Ritz-Carlton Hotel Company, L.L.C. 1990 - 1992
Registry Hotels 1988 - 1990
Rosewood Hotels & Resorts 1984 - 1987
Skills
Direct Marketing, Marketing, Social Media Marketing, Budgets, Brand Management, Leadership, Strategic Planning, Marketing Strategy, Business Development, Event Planning, Research, Sales, Graphics, Public Relations, Brand Development, Management, Public Speaking, Nonprofits, Business Planning, Integrated Marketing, Fundraising, Direct Mail Fundraising, Educational Fundraising, Fundraising Campaign..., Corporate Branding, Social Media, Advertising, Event Management, Entrepreneurship, Startup Development, Mobile Applications, New Business Development, Marketing Communications, Training
Education
Montclair State University 1982 — 1984
Political Science and Government
University of Vermont 1981 — 1982
Political Science, Physical Engineering
Wayne Valley
The Ritz-Carlton, Rancho Mirage August 2013 - Present
The Ritz-Carlton, Laguna Niguel July 2011 - August 2013
JW Marriott, Desert Springs July 2010 - July 2011
Riviera Resort & Spa April 2008 - July 2010
Paradise Point Resort & Spa June 2005 - April 2008
The Ritz-Carlton, Orlando 2002 - 2005
The Ritz-Carlton Hotel Company, L.L.C. 1988 - 2005
Ritz-Carlton, Marina del Rey 1998 - 2002
The Ritz-Carlton, Phoenix July 1995 - May 1998
The Ritz-Carlton, Rancho Mirage August 1989 - August 1995
Education
Orange Coast College
Lugano Diamonds October 2007 - Present
Donna Karan Collection 2005 - 2006
Salvatore Ferragamo 2004 - 2005
Donna Karan Collection 2001 - 2004
JIL SANDER 1999 - 2001
Barney's New York 1996 - 1998
Century Plaza Hotel and Tower 1993 - 1996
The Ritz-Carlton Hotel Company, L.L.C. 1988 - 1993
Skills
Marketing Strategy, Retail, Public Relations, Customer Relations, Event Planning, Merchandising, Brand Development, Apparel, Retail Management, New Business Development, Advertising, Brand Management, Customer Service, Fashion, Luxury Goods, Marketing, Online Marketing, Sales, Sales Management, Social Media Marketing, Store Management, Strategic Planning, Trade Shows, Wholesale, Product Development, Social Networking, Digital Marketing, Direct Marketing, Email Marketing, Event Management, Integrated Marketing, Marketing Communications, Online Advertising, Strategic Partnerships, CRM, Entrepreneurship, Facebook, Competitive Analysis, Market Research, Digital Strategy, Jewelry, Watches, Management
Education
Orange Coast College
PGD GLOBAL April 2014 - Present
Union Bank February 2013 - April 2014
Tiger Woods Foundation June 2006 - February 2013
The Ritz-Carlton Hotel Company, L.L.C. February 2003 - July 2006
The Ritz-Carlton Hotel Company LLC 2001 - 2003
Skills
Event Management, Event Planning, Hospitality Industry, Hospitality, Pre-opening, Fundraising, Budget, Public Relations, Marketing, Social Networking, Social Media, Hotels, Marketing Strategy, Hospitality Management, Negotiation, Budgets, Trade Shows, Corporate Events, Sponsorship, Social Media Marketing, Marketing Communications, Sports Marketing, Food & Beverage
Education
Morris Brown College 1989 — 1994
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
spALIGN concepts, llc July 2012 - Present
JW Marriott Houston Downtown/Pearl Hospitality March 2014 - April 2015
Viceroy Snowmass September 2009 - February 2014
The Ritz-Carlton Hotel Company, L.L.C. August 2005 - September 2009
Silverleaf Club & Spa October 2004 - June 2005
The Centre for Well-being, The Phoenician Resort June 2002 - October 2004
Various Food & Beverage Companies August 1995 - May 2002
Skills
Managerial Finance, Pre-opening, Spa, Menu Development, Resorts, Brand Development, Customer Satisfaction, Hotels, Luxury, Management, Leadership, Marketing, Restaurants, Training, Retail, Hospitality, Hospitality Management, Hospitality Industry, Marketing Strategy, Customer Service, Food & Beverage, Wellness
Education
Normandale Community College 1993 — 1994
Table 26 Restaurant May 2012 - November 2014
Nantucket Golf Club Inc April 2010 - November 2011
Bartlett Ocean View Farm January 2007 - September 2009
21 Federal Restaurant March 2004 - December 2006
American Seasons Restaurant February 2000 - January 2004
The Complete Kitchen 1994 - 2003
Galley Beach, Silva Restaurant Management Inc April 1999 - November 1999
The Ritz-Carlton Hotel Company, L.L.C. April 1997 - March 1999
The Bostonian Hotel August 1996 - December 1997
The Ritz-Carlton Hotel Company, L.L.C. June 1995 - March 1996
Skills
Cooking, Food, Cakes, Food & Beverage, Desserts, Hotels, Hospitality Management, Chocolate, Cookies, Pastry, Banquets, Restaurants, Chef, Catering, Restaurant Management, Event Planning
Education
New England Culinary Institute 1995 — 1997
Associate's degree, Culinary Arts/Chef Training
The Ohio State University 1992 — 1994
English Literature
The American School in Switzerland 1990 — 1991
Post Graduate Program
Nantucket High School 1986 — 1990
Hawaii Army National Guard November 2011 - Present
California Army National Guard December 2002 - October 2011
The Ritz-Carlton Hotel Company, L.L.C. May 2003 - December 2008
Japan Exchange and Teaching Program(me) (JET) July 1999 - June 2002
Skills
Army, Command, Customer Service, Aviation, Combat, Emergency Management, Afghanistan, Military Logistics, Operations Management, Personnel Supervision, Cross Functional Team..., Project Management, Training & Development, Education, Administration, Regulatory Documentation, Report Writing, Analytic Problem Solving, Strategic Planning, Curriculum Development, Quantitative Research, Data Analysis, Leadership Development, Public Speaking, Cross Functional..., Microsoft Office Suite, AMPS, Finance, Accounting, Marketing, Security Clearance, Military Experience, Military, Operational Planning, DoD, Military Operations
Education
University of Phoenix 2009 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.4
University of Hawaii at Manoa 1995 — 1999
Bachelor's Degree, International Relations, 2.3
Moorpark College 1991 — 1994
Associate's Degree, Business Administration and Management, General, 2.7
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - February 2015
The Ritz-Carlton Hotel Company LLC December 2012 - March 2014
The Ritz-Carlton Hotel Company LLC December 2011 - December 2012
The Ritz-Carlton Hotel Company LLC October 2010 - December 2011
The Real Estate Point February 2010 - August 2010
Infinity Funding Corporation October 2008 - December 2009
Target September 2007 - October 2008
Skills
Hospitality, Revenue Analysis, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Restaurants, Resorts, Micros, Front Office, Tourism, Restaurant Management, Sales, Leadership, MICROS, Pre-opening, Rooms Division, Property Management..., Customer Service, Opera
Education
Northern Arizona University 2006 — 2010
Hotel and Restaurant Management
New Mexico Military Institute 1997 — 2000
Associate's degree
Sofitel Luxury Hotels and Resorts March 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - December 2014
The Portobello Suites June 2013 - October 2013
Information Builders August 2010 - February 2012
Skills
Enterprise Software, French to English, French, Microsoft Word, Microsoft Excel, Microsoft Office, CRM, English, Market Research, Market Analysis, PowerPoint, Multilingual, Outlook, Intercultural Awareness, Hospitality Industry, Housekeeping, Customer Relations, Customer Engagement, HotSOS, Opera
Education
New York University 2013 — 2015
Master of Science (M.S.), Hospitality Industry Studies
Monroe Community College
A.A.S, International Business
Rochester Institute of Technology
Bachelor of Science in Business Administration, International Business/Marketing/Finance
MGM Grand February 2007 - Present
The Ritz-Carlton Hotel Company, L.L.C. 1986 - 2007
Skills
Resorts, Hotels, Pre-opening, Hospitality Industry, Hotel Management, Property Management..., Facilities Management, Cost Control, Supervisory Skills, Hospitality Management, Revenue Analysis, Process Scheduler, Budgets, HVAC, Customer Satisfaction, Customer Service, Team Building
Education
Michigan State University
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2013 - September 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2010 - May 2012
Currie Municipal Golf Course March 2009 - October 2009
Daddy O's Diner February 2007 - December 2008
Northwood University October 2005 - May 2008
Skills
Training, Food & Beverage, Customer Satisfaction, Banquets, Inventory Management, Process Scheduler, Management, Customer Service, Sales, Budgets, Recruiting, Hospitality, Event Management, Food, Hiring, Hospitality Industry, Hospitality Management
Education
Northwood University 2005 — 2009
Bachelor, Business Administration; Hotel; Restaurant, and Resort Management
Northwood University 2005 — 2009
Bachelor of Business Administration (BBA), Hotel, Motel, and Restaurant Management
Dennis Douglas Engineers October 2009 - May 2015
The Ritz-Carlton Hotel Company, L.L.C. June 2000 - February 2007
Skills
Project Management, Executive Search, Microsoft Excel, Sustainability, Microsoft Office, Microsoft Word, Customer Relations, Customer Retention, Data Analysis, Project Estimation, Construction Estimating, Budgets
Education
Post University 2014 — 2018
Bachelor’s Degree, Criminology, 3.62
Montego Bay Community College 1992 — 1993
Certificate, Business Administration and Management, General
Westwood High School 1987 — 1992
High School, Business Administration and Management, General, 3.33
J.Hilburn September 2014 - Present
The Bar Method July 2014 - Present
Town + Country Resources April 2010 - July 2014
Widmaier Chiropractic March 2008 - April 2010
The Ritz-Carlton Hotel Company, L.L.C. June 2005 - March 2008
Kendall-Jackson Wine Estates October 2003 - June 2005
Skills
Sales, Hospitality, Event Planning, Customer Service, Management, Tourism, Event Management, Catering, Contract Negotiation, Recruiting, Hospitality Management, Hospitality Industry, Human Resources, Networking, Social Media Marketing, Business Development, Account Management, Travel Planning, CRM, Relationship Management, International Sales, Manage Client..., Leisure Travel, Entrepreneurship, Fashion, Apparel, Fashion Styling, Personal Styling, Men's Fashion, Fitness, Fitness Training, Fitness Instruction, Group Exercise..., Exercise Instruction, Group Exercise
Education
New Mexico State University
Bachelor of Science (B.S.), Hotel, Restaurant & Tourism Management
University of Oklahoma, Athletics Director of Operations, Headington HallUniversity of OklahomaApril 2013 - Present
Oklahoma State University October 2008 - April 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2003 - August 2005
Kansas State University at Salina 2001 - 2002
Skills
Student Affairs, Student Development, Event Planning, Higher Education, Residence Life, Community Outreach, Student Leadership, Student Engagement, Social Networking, Higher Education..., Program Development, Staff Development, Academic Advising, Campus, Social Media, Public Speaking, Leadership
Education
Oklahoma State University 2009 — 2011
Master of Science, Educational Leadership, CSD
University of Nevada-Las Vegas 2002 — 2005
Bachelor of Science, Hotel Administration
Kansas State University - Salina 2000 — 2002
Associate's Degree, Business
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - November 2014
The Ritz-Carlton Hotel Company LLC December 2012 - September 2014
The Ritz-Carlton Hotel Company L.L.C. November 2013 - November 2013
The Ritz-Carlton Hotel Company LLC March 2011 - December 2012
Waldorf Astoria Hotel September 2010 - May 2011
Waldorf Astoria Hotel May 2010 - September 2010
Waldorf Astoria Hotel May 2009 - May 2010
Waldorf Astoria Hotel May 2008 - February 2009
Waldorf Astoria Hotel August 2007 - May 2008
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Resorts, Fine Dining, Revenue Analysis, Front Office, Rooms Division, Concierge Services, Guest Service Management, Rooms Division..., Culinary Skills, Pre-opening, Cost Control, Banquet Operations, Restaurant Management, Opening Hotels, Banquets, Process Scheduler, Property Management..., Budgets, Catering, Convention Services, Event Management, Food, Revenue Forecasting, Hotel Booking, Pre-opening experience, Restaurants, Hospitality, Micros, Customer Satisfaction, Food & Beverage, Tourism, Wine, Meeting Planning, OnQ, Yield Management, Menu Development, Opera, Cuisine, Lodging
Education
Purdue University 2002 — 2006
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Purdue University
The Ritz-Carlton Hotel Company, L.L.C. September 2012 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2010 - October 2012
The Ritz-Carlton Hotel Company, L.L.C. October 2008 - October 2010
The Ritz-Carlton Hotel Company, L.L.C. October 2007 - October 2008
The Ritz-Carlton Hotel Company, L.L.C. December 2005 - October 2007
Independent Restaurant October 2001 - December 2005
Skills
Hotel Management, Hospitality Management, Micros, Hospitality Industry, Hotels, Hospitality, Human Resources, Banquets, Pre-opening, Customer Satisfaction, Resorts, Food & Beverage, Recruiting
Education
Nova Southeastern University 1994 — 1998
Breezysoul Creations June 1991 - Present
House of Blues Entertainment April 2003 - October 2014
Kauai Beach Resort March 2014 - May 2014
The Ritz-Carlton Hotel Company, L.L.C. April 2009 - May 2010
National Westminster Bank March 1993 - May 1995
Skills
Art, Social Media, Event Planning, Management, Research, Microsoft Excel, Leadership, Photoshop, Teaching, Project Management, Social Media Marketing, Aloha, P.O.S. & Micros..., Customer Satisfaction, Branch Banking, Special Events, Hospitality Industry, Handmade Jewelry, Painting
Education
Ocean County College 1987 — 1989
Business, Management, Marketing, and Related Support Services
The Ritz-Carlton Hotel Company, L.L.C. 2014 - Present
Marriott International 2013 - 2014
United Airlines 1999 - 2013
Skills
Airports, Tourism, Administration, Customer Service, Hospitality Management, Process Scheduler, Hospitality Industry, Hospitality, Scheduling, Customer Relations, Guest Satisfaction, Problem Solving, Staff Training, Guest Service, Civil Aviation, General Aviation, Crew Resource Management, Crew Coordination, Front Office, Airline Management, Airline Reservations, Airline Ticketing, Hotels, Hotel Booking, Customer Satisfaction
Education
Murray State University
Bachelor of Arts, Liberal Studies
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
Marriott Hotels October 2014 - April 2015
Marriott Hotels April 2014 - October 2014
Marriott Hotels January 2014 - April 2014
Mazur Masonry August 2013 - November 2013
Altavista Group May 2013 - August 2013
Temco July 2011 - August 2011
Skills
Mac OS, Windows 7, Microsoft Excel, Microsoft Word, Written & Verbal..., Outlook, Multi Tasking, Social Media, Teamwork, Work Ethic
Education
University of New Haven 2010 — 2013
Bachelor of Science (BS), Business Management
New England College 2008 — 2010
BS - Transfer, Business Management
Park Ridge High School
MGM Grand Detroit August 2015 - Present
AVI food services 2012 - 2013
The Henry Hotel - Autograph Collection July 2010 - July 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2006 - July 2010
Skills
Culinary Skills, Catering, Menu Development, Banquets, Fine Dining, Hotels, Training, Corporate Events, Food & Beverage
Education
Oakland Community College 1999 — 2001
Applied science, Culinary arts
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
New York & Company Inc October 2008 - November 2010
Loews Philadelphia Hotel July 2010 - September 2010
Follett Bookstore, Passaic County Community College September 2008 - January 2010
Skills
Customer Service, Sales, Management, Hotels, Retail, Merchandising, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Time Management, Teamwork, Inventory Management
Education
New Jersey City University 2009 — 2011
Bachelors, Business Administration; Travel and Tourism Management & International Business
Passaic County Community College Continuing Education 2009 — 2009
Certificate, 2009-ServSafe Food Protection Manager Certification
Passaic County Community College 2006 — 2009
A.S. degree, Business Administration; Hotel and Restaurant Management
Pearson Honda August 2013 - Present
Wawa, Inc. May 2012 - July 2013
Aloft Richmond West June 2010 - April 2012
The Westin Richmond August 2008 - February 2009
The Berkeley Hotel March 2006 - August 2007
Turnberry Isle Miami April 1993 - June 1994
The Ritz-Carlton Hotel Company, L.L.C. 1990 - 1991
Skills
Rooms Division, Front Office, Hospitality Management, Pre-opening, Food & Beverage, Hospitality, Hospitality Industry, Hotels, P&L, Customer Satisfaction, Inventory Management, Process Scheduler
Education
Purdue University 1979 — 1983
Bachelor of Science Degree, Restaurant, Hotel, Institutional Management (Business Option)
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - February 2015
The Ritz-Carlton Hotel Company, L.L.C. February 2013 - September 2013
Aimbridge Hospitality July 2012 - February 2013
Skills
Opera, Microsoft Office, Food & Beverage, WinPM, RESERVE, Microsoft Operating..., Apple OS, Mystique, MARSHA, Hotel Management, Resorts, Customer Service, Property Management..., Front Office, Advertising, Yield Management, Event Management, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Training, Revenue Analysis, Guest Service Management
Education
University of Oklahoma 2010 — 2012
Bachelor of Arts (B.A.), Mass Communication Studies, Graduated
Oklahoma State University 2009 — 2010
General Studies
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton, Bachelor Gulch July 2013 - Present
Skills
Banquets, Event Management, Food, Front Office, Hospitality, Hospitality Industry, Hotels, Hospitality Management, Resorts, Food & Beverage, Restaurants
Education
Purdue University 2009 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management
Purdue University 2009 — 2013
Bachelor of Science in Hospitality and Tourism Management
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - December 2014
The Arizona Inn January 2012 - June 2013
Skills
Banquets, Hospitality Industry, Fine Dining, Hospitality, MICROS, Food & Beverage, Hospitality Management, Restaurants, Hotels, Catering, Hotel Management, Resorts, Menu Development, Front Office, Pre-opening
Education
Northern Arizona University-The W. A. Franke College of Business 2008 — 2012
Bachelor's Degree, Hotel, Motel, and Restaurant Management
Meat & Greet November 2013 - February 2015
The Farmhouse at Serenbe March 2012 - September 2013
Abattior Restaurant March 2011 - March 2012
The Ritz-Carlton Hotel Company, L.L.C. December 2009 - March 2011
The Fairmont Washington, D.C. May 2009 - December 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2008 - April 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando April 2007 - March 2008
Cherokee Town and Country Club October 2006 - February 2007
The Ritz-Carlton Hotel Company, L.L.C. January 2005 - October 2006
Skills
Microsoft Excel, Research, Management, Microsoft Office, Microsoft Word, Customer Service, Outlook, English, Leadership, Hotels, Restaurants, New Restaurant Openings, Banquets, Cooking, Chef, Menu Development, Cuisine, Catering, Culinary Skills, Hospitality
Education
New England Culinary Institute 2003 — 2005
Associate's Degree, Culinary Arts and Related Services
The Ritz-Carlton Hotel Company, L.L.C. Food and Beverage ManagerThe Ritz-Carlton Hotel Company, L.L.C.December 2014 - Present
Waldorf Astoria New York January 2014 - Present
Waldorf Astoria New York August 2012 - January 2014
Hilton Garden Inn June 2008 - August 2011
Skills
OnQ, Microsoft Excel, Micros, Microsoft Word
Education
Purdue University 2008 — 2012
Bachelor of Science (B.S.), Hospitality and Tourism Management
Purdue University
Omni Hotels & Resorts February 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2010 - February 2015
La Quinta Inns & Suites November 2009 - March 2010
Atrium Suites Hotel Las Vegas September 2001 - November 2007
Education
Niagara University
Bachelor's Degree, Hotel/Motel Administration/Management
Westwind School or Aeronautics
Commercial Pilot's License, Aviation
William Freed, Notary Public 2013 - Present
Postal Connection, Palm Springs 1999 - 2013
The Ritz-Carlton Hotel Company, L.L.C. 1997 - 1999
The Ritz-Carlton Hotel Company, L.L.C. 1988 - 1997
The Ritz-Carlton Hotel Company, L.L.C. 1987 - 1988
Education
Orange Coast College 1983 — 1987
Hotel and Restaurant Management, Culinary Arts