The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
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The Ritz-Carlton Hotel Company LLC Employees
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
The Ritz-Carlton Hotel Company LLC December 2011 - May 2014
The Ritz-Carlton Hotel Company LLC October 2010 - October 2011
The Ritz-Carlton Hotel Company LLC October 2009 - October 2010
The Ritz-Carlton Hotel Company LLC September 2003 - October 2009
Skills
Rooms Division, Menu Development, Leadership, Hospitality, Hotels, Customer Service, Hotel Management, Hospitality Industry, Restaurants, Resorts, Guest Service Management, Food & Beverage, Banquets, Hospitality Management, Micros, Opera, Front Office, Restaurant Management, Concierge Services, Yield Management, Property Management..., Revenue Analysis, Pre-opening, Catering, Teamwork, Event Planning, Fine Dining, Opening Hotels
Education
UNLV 2003 — 2007
Interior Design
K.W. Chambers & Co. January 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2000 - Present
Places for People, Inc. May 1998 - May 2001
Skills
Customer Service, Customer Satisfaction, Leadership, Sales, Team Leadership, Management, Training, Sales Management, Public Speaking, Retirement Planning, Investments, Life Insurance, Indexed Annuities, Variable Annuities, IRAs, Stocks, Marketing, Bonds, Investment Strategies, Budgets, Event Planning, Advertising, Event Management, Social Media Marketing, Strategic Planning, Inventory Management, Team Building, Social Networking, Microsoft Office
Education
University of Missouri-Columbia 1992 — 1996
B.A. Psychology, magna cum laude
BigRedF Restaurant Group May 2015 - Present
Eurest February 2013 - May 2015
The Ritz-Carlton Hotel Company LLC October 2002 - April 2011
Skills
Chef, Managerial, Events Coordination, Banquet Operations, Restaurant Management, Food & Beverage, Food Safety, Food Service, Opening Hotels, Catering, Pre-opening, Menu Development, Fine Dining, Restaurants, Revenue Analysis, Hospitality Industry, Hospitality Management
Education
University of Louisville 1988 — 1992
KCD
Bellagio July 2014 - Present
MGM Grand Hotel & Casino Las Vegas September 2013 - April 2014
Bellagio October 2004 - September 2013
The Ritz-Carlton Hotel Company LLC June 2003 - October 2004
Skills
Fine Dining, Hospitality Management, Food & Beverage, Resorts, Restaurants, Union, Customer Service, Special Events, Scheduling, Customer Satisfaction, Supervisory Skills, Weddings, Restaurant Management, Food, Hospitality, Banquets, Catering, Cuisine, Culinary Skills, Event Management, Hospitality Industry, Hotel Management, Hotels, Menu Development, Micros, Pre-opening, Process Scheduler, Rooms Division, Revenue Analysis, Opening Hotels, Menu Costing, Yield Management, Menu Engineering, Recipes, Guest Service Management, Front Office
Education
University of Nevada-Las Vegas 1997 — 2002
Bachelor of Science, Hotel Administration
Clearwater Central Catholic
NewGround August 2014 - Present
NewGround July 2013 - August 2014
Maritz March 2013 - July 2013
The Ritz-Carlton Hotel Company LLC September 2011 - December 2012
Skills
Hospitality, Front Office, Hotels, Hospitality Industry, Hospitality Management, Resorts, Event Management, Event Planning, Meeting Planning, Customer Service, Social Media, Sales, Marketing, Public Relations, Press Releases, Microsoft Excel, Outlook, Project Planning, Microsoft Office, Management, PowerPoint, Leadership, CRM, Social Media Marketing
Education
University of Miami - School of Business 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.1
University of Technology, Sydney 2008 — 2008
Study Abroad Program, Business Administration and Management, General, 3.5
Panda Restaurant Group February 2014 - Present
The Ritz-Carlton Hotel Company LLC October 2007 - May 2008
Skills
Korean, English, Microsoft Excel, Microsoft Word, Hospitality, Customer Satisfaction, Hotels, Event Management, Resorts, Leadership
Education
University of Nevada-Las Vegas 2011 — 2013
Bachelor of Science (B.S.), Hospitality Management
The Ritz-Carlton Hotel Company LLC November 2012 - Present
Denver Marriott City Center October 2011 - November 2012
Denver Marriott City Center June 2009 - October 2011
Dick's Sporting Goods September 2006 - May 2009
First State Bank May 2005 - August 2006
Education
University of Nevada-Las Vegas - College of Business 2006 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
University of Wyoming 2005 — 2006
Textiles and Merchandising, Interior Design
Southeast High School 2001 — 2005
Diploma
Four Seasons Hotels and Resorts June 2014 - Present
Bellagio October 2013 - June 2014
Bellagio May 2012 - October 2013
Bellagio August 2011 - May 2012
ARIA Resort & Casino September 2010 - August 2011
UNLV Hotel Association May 2010 - August 2011
The Ritz-Carlton Hotel Company LLC January 2010 - April 2010
Skills
Hospitality Management, Resorts, Hospitality, Hotels, Hospitality Industry, Customer Service, Front Office
Education
University of Nevada-Las Vegas 2008 — 2011
B.S. & B.A., Hospitality Management & Spanish
Avis Budget Group February 2014 - Present
Aurora History Museum May 2012 - Present
The Ritz-Carlton Hotel Company LLC October 2012 - February 2014
Hyatt House January 2012 - October 2012
Denver Art Society August 2011 - January 2012
Salt Lake Art Center November 2010 - August 2011
Hyatt Hotels Corporation October 2010 - August 2011
Utah Museum of Fine Arts November 2010 - June 2011
Days Inn April 2010 - August 2010
Urban Arts Academy August 2009 - December 2009
Skills
Spanish, French, Photoshop, Microsoft Office, Adobe Software, Auditing, Internet, Social Media, Data Entry, Marketing, Nonprofits, Museums, Customer Service, Management, Event Planning, Sales, Public Speaking, Strategic Planning
Education
University of Minnesota-Morris 2005 — 2009
BA, Art History
VonZipper August 2014 - Present
Surface Sun Systems June 2014 - Present
Pro-Lite International, Inc. March 2014 - Present
BC Surf and Sport February 2012 - January 2015
DRAGON ALLIANCE March 2014 - August 2014
Sanuk January 2013 - August 2014
The Ritz-Carlton Hotel Company LLC February 2011 - March 2012
The Ritz-Carlton Hotel Company LLC 2010 - 2011
Skills
Excellent people..., Hospitality, Event Management, Hospitality Management, Food & Beverage, Event Planning, Hotels, Resorts, Hospitality Industry, Restaurants, Banquets, Hotel Management, Social Media, Advertising, Sales, Marketing Strategy, Merchandising, Social Media Marketing, Brand Development, Sales Management, Social Networking, Marketing, Trade Shows
Education
University of Michigan-Flint 2003 — 2009
Bachelor of Science (B.S.), Major in Political Science and Government
University of Michigan-Flint 2003 — 2009
Bachelor of Arts (B.A.), Minor in History
State Street Bank August 2012 - May 2014
The Ritz-Carlton Hotel Company LLC November 2007 - August 2012
Education
UMass Boston 2010 — 2013
Finance, General
Trigon Associates llc August 2014 - Present
Northview Hotel Group March 2014 - July 2014
Hotel Monteleone January 2013 - August 2013
The Ritz-Carlton Hotel Company LLC May 2010 - January 2013
The Inn at Ole Miss January 2009 - May 2010
Skills
Efficient in hotel..., Microsoft Office, Hotel Management, Sales, Customer Service, Hospitality, Hotels, Cpr Certified, Management, Training, Customer Satisfaction, Front Office, Hospitality Management, Hospitality Industry, Team Management, Microsoft Excel, Outlook, Corporate Events, Recruiting, Tourism, Guest Service Management, Micros, Meeting Planning
Education
University of Mississippi 2005 — 2010
Bachelor of Science, Hospitality Managment
University of Mississippi - School of Business Administration 2005 — 2010
Minor, Business
Seneca Niagara Resort & Casino February 2015 - Present
Seneca Allegany Resort & Casino September 2011 - February 2015
Kimpton Hotels May 2010 - September 2011
Lorien Hotel & Spa December 2008 - May 2010
Kimpton Hotels - Hotel Palomar Arlington May 2008 - December 2008
The Ritz-Carlton Hotel Company LLC 2005 - 2008
W Los Angeles Westwood 2003 - 2005
W Hotels 2002 - 2005
The Mirage June 1998 - April 2000
Las Vegas Hilton June 1996 - June 1998
Skills
Yield Management, Leadership Development, Corporate Branding, Budgeting, Labor Management, Grand Openings, Expansion, Hotel Design, Casino, Hotels, Resorts, Housekeeping, Cost Control, RFP, Purchasing Management, Training & Development, Financial Analysis, Financial Planning, Financial Reporting, Budgets, Rooms Division, Hospitality Industry, Hospitality Management, Hotel Management, Pre-opening, Hospitality, Employee Training, Guest Service Management, Revenue Analysis, VIP
Education
University of Nevada-Las Vegas 1995 — 2000
Bachelor of Science, Hotel Administration, Eta Sigma Delta - National Hospitality Honor Society
University of Nevada-Las Vegas 1995 — 2000
Bachelor of Science (B.S.), Hotel Administration
University of Nevada-Reno
Executive Development Program 2012, Strategic Leadership in the Gaming Industry
Bell Harbor International Conference Center December 2013 - Present
HILTON SAN DIEGO BAYFRONT July 2012 - November 2013
The Grand Del Mar October 2010 - July 2012
Wynn Las Vegas June 2005 - August 2010
Abercrombie & Kent Destination Clubs 2004 - 2005
The Ritz-Carlton Hotel Company LLC 2003 - 2005
Pebble Beach Company May 2002 - January 2003
Skills
Resorts, Hotels, Banquets, Hospitality Industry, Hospitality Management, Food & Beverage, Hospitality, Catering, Hotel Management, Restaurants, Menu Development, Pre-opening, Meeting Planning, Micros, Fine Dining, Restaurant Management, Convention Services, Revenue Analysis, Event Planning, Goal Oriented, Team Leadership, Delphi, OnQ, Wedding Planning, Event Management, Front Office, Opening Hotels, Rooms Division, Yield Management, Banquet Operations, Corporate Events, Hotel Booking, Lodging, Property Management..., Tourism
Education
University of Nevada-Las Vegas 2000 — 2002
Bachelors, Hotel Administration
Park City High School 1997 — 1998
The Ritz-Carlton Hotel Company LLC April 2013 - August 2014
NORMAN LOVE CONFECTIONS October 2010 - March 2013
ST. REGIS RESORT, MONARCH BEACH, CA July 2007 - October 2010
ST. REGIS HOTEL July 2007 - April 2009
THE MANSION HOTEL (MGM GRAND) June 2006 - July 2007
JOEL ROBUCHON AT THE MANSION May 2005 - June 2006
RITZ-CARLTON HOTEL 2004 - 2005
Skills
Culinary Skills, Recipes, Fine Dining, Cuisine, Menu Development, Chocolate, Banquets, Food & Beverage, Restaurants, Catering, Cooking, Gourmet, Food, Hotels, Restaurant Management, Pastry, Resorts, Pre-opening, Ingredients, Chef, Cakes, Menu Costing, Sanitation, Wine, Bakery, Food Service, Food Quality, Gastronomy, Recipe Testing, Food Industry, Hospitality Management, Food Safety, Food Preparation, Culinary Management
Education
LE CORDON BLEU PARIS FRANCE 2003 — 2004
GRAND DIPLOME PASTRY AND CUISINE, CULINARY ARTS
University of Missouri-Columbia 1998 — 2003
B.S. HOTEL AND RESTAURANT MANAGEMENT, HOTEL AND RESTAURANT MANAGEMENT
St. Regis Bal Harbour Resort January 2015 - Present
The St. Regis Bal Harbour Resort July 2013 - Present
Hilton Hotels Worldwide August 2010 - July 2013
The Ritz-Carlton Hotel Company LLC June 2005 - February 2008
The Ritz-Carlton Hotel Company LLC May 2001 - October 2005
Marriott International July 1997 - April 2001
Skills
Pre-opening, Hotels, Resorts, Hospitality, Food, Restaurants, Restaurant Management, Training, Team Building, Recruiting, Coaching, Team Leadership, Leadership Development, Spa, Customer Service, Culinary Skills, Micros, Food, Food & Beverage, Rooms Division, MICROS, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis
Education
University of Massachusetts, Amherst 1994 — 1998
Associate's degree, Psychology
Springfield Technical Community College 1990 — 1994
Associate's degree, Computer Information Systems
Kimpton Hotels & Restaurants September 1993 - November 2012
The Ritz-Carlton Hotel Company LLC August 1985 - August 1993
Marriott Hotel September 1982 - July 1985
Skills
Marketing Strategy, Hotels, Food & Beverage, Restaurants, Hospitality, Event Planning, Hotel Management, Catering, Resorts, Hospitality Management, Customer Service, Event Management, Budgets, Hospitality Industry, Rooms Division, Menu Development, Mergers, Revenue Analysis, Yield Management, Operations Management, Pre-opening, Fine Dining, Business Development, Leadership, Team Building
Education
UMass 1978 — 1982
APCO Worldwide June 2014 - Present
The Ritz-Carlton Hotel Company LLC June 2013 - January 2014
Children's National Medical Center January 2013 - December 2013
Lupus Foundation of America DC/MD/VA Chapter, Inc. May 2012 - December 2012
Skills
Microsoft Office, Ap Style, Philanthropic..., Social Media, Coordinating Events, Leadership Development, Philanthropy, Fundraising, Event Planning, Event Management, Program Management, Community Outreach, Social Media Marketing, Public Relations, Microsoft Excel
Education
University of Maryland College Park 2010 — 2014
Bachelor of Arts (B.A.), Public Relations, Communication
University of Maryland College Park 2010 — 2014
Bachelor of Arts (B.A.), Sociology
Quince Orchard High School 2006 — 2010
Hodges-Mace, LLC March 2015 - Present
Hodges-Mace, LLC January 2014 - March 2015
Hodges-Mace, LLC October 2011 - January 2014
The Ritz-Carlton Hotel Company LLC February 2010 - September 2011
IMG 2009 - 2009
Skills
Fluent in Spanish, Customer Service, Event Planning, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Office, Microsoft Word, Sales, Process Scheduler, Event Management, Outlook, Time Management, Recruiting, Facebook, Data Entry, Customer Satisfaction, Access, Hospitality
Education
University of Miami - School of Business 2006 — 2009
BBA, International Finance & Marketing
Gaylord Opryland Resort and Convention Center August 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2012 - July 2014
Marriott International January 2012 - November 2012
Marriott's Custom House April 2011 - January 2012
100.7 WZLX August 2010 - November 2011
Nashville Marriott at Vanderbilt September 2009 - August 2010
100.7 WZLX January 2009 - June 2009
Country Music Television September 2008 - November 2008
Skills
Event Planning, Event Management, Social Media, Customer Service, Public Relations, Entertainment, Facebook, Social Media Marketing, Hospitality, Microsoft Office, Social Networking, PowerPoint, Final Cut Pro, Public Speaking, Editing, Hospitality Management, Marketing, Management, Tourism, Corporate Events
Education
University of Massachusetts, Amherst 2004 — 2008
BA, Communications
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
The Ritz-Carlton Hotel Company LLC December 2012 - July 2014
The Ritz-Carlton Hotel Company LLC October 2011 - December 2012
Morgans Hotel Group January 2009 - October 2011
Skills
Hospitality, Hospitality Management
Education
University of Miami 2012 — 2014
Master of Business Administration (M.B.A.)
Florida International University 2007 — 2011
B.S. Hospitality Management
Belen Jesuit Preparatory School
WTS 2015 - 2015
The Peninsula Chicago January 2014 - December 2014
The Ritz-Carlton Hotel Company LLC August 2012 - January 2014
The Ritz-Carlton Hotel Company LLC April 2011 - August 2012
The Ritz-Carlton Hotel, LA Live June 2010 - March 2011
Renaissance Hotel June 2006 - January 2010
Skills
Pre-opening, Rooms Division, Hotel Management, Hospitality Management, Micros, Hospitality Industry, Hotels, Resorts, Revenue Analysis, Personal Training, Spa, Fitness, Therapeutic Massage, Hospitality, Property Management...
Education
University of Iowa 1999 — 2003
Bachelor of Science, Health, Leisure, and Sports Studies
University of Iowa
Bachelor of Science (B.S.), Health, Leisure, and Sports Studies
Metro Market Boston, Starwood Hotels & Resorts Worldwide, Inc. April 2014 - Present
The Ritz-Carlton Hotel Company LLC March 2013 - April 2014
The Colonnade Hotel October 2012 - March 2013
The Ritz-Carlton Hotel Company LLC March 2011 - October 2012
InterContinental Hotels Group May 2010 - March 2011
InterContinental Hotels Group April 2009 - September 2009
Skills
Hotels, Revenue Analysis, Property Management..., Food & Beverage, Resorts, Business Travel, Delphi, Tourism, Hospitality Management, Front Office, Hotel Management, Hospitality Industry, Sales, Hospitality
Education
University of Massachusetts, Amherst 2006 — 2010
Bachelor of Science (B.S.), Hospitality and Tourism Management
Southpoint Financial Services January 2015 - Present
American Equity Mortgage November 2012 - January 2015
American Equity Mortgage August 2005 - November 2012
The Ritz-Carlton Hotel Company LLC October 2002 - August 2005
CIGNA Group Insurance June 2000 - December 2001
Skills
Mortgage Lending, FHA, Account Management, Customer Service, Mortgage Banking, Refinance, New Home Purchase, Loans, USDA, VA loans, Residential Mortgages, Credit, Real Estate Financing, FHA financing, Sales
Education
University of Maryland College Park 1995 — 1999
Bachelor of Science (B.S.), Marketing
Ardsley High School 1991 — 1995
HUB 2013 - Present
Commonwealth Worldwide Chauffeured Transportation 2009 - 2013
Carey International 2001 - 2009
Limousine 18 1999 - 2001
The Colonnade Hotel 1998 - 1999
The Ritz-Carlton Hotel Company LLC 1987 - 1997
Executive Services 1981 - 1986
Skills
Early American,..., Negotiation, Team Building, Project Management, Event Planning, Accounting, Teamwork, Sales, Management, Public Relations, Event Management, Tourism, Vehicles, Hospitality, Customer Satisfaction, Contract Negotiation, Business Strategy, Operations Management
Education
University of Massachusetts Boston
Bachelor of Arts (B.A.), Economics
The Ritz-Carlton Hotel Company, L.L.C. December 2013 - Present
The Ritz-Carlton Hotel Company LLC February 2011 - Present
The Ritz-Carlton Hotel Company LLC October 2009 - February 2011
The Ritz-Carlton Hotel Company LLC September 2007 - October 2009
Skills
Hospitality, Tourism, Payroll, Accounts Payable, Accounts Receivable, General Ledger, Operations Management, Customer Service, Leadership, Problem Solving, Operating Systems, POS, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Spanish, Internet
Education
University of Massachusetts, Amherst 2005 — 2007
Bachelor's degree, Hospitality Administration/Management
Special Properties, Ltd April 2012 - Present
Green Lake Concierge, LLC July 2008 - December 2014
First National Bank March 2009 - April 2010
Association Global Services sa July 2007 - April 2008
The Ritz-Carlton Hotel Company LLC January 2005 - July 2007
Skills
Real Estate, Selling, Property Management, Resorts, Management, Event Management, Event Planning, Negotiation, Sales Management, Hospitality, Real Estate Transactions, Real Estate Marketing, Customer Service, Marketing Strategy, Sales
Education
University of Maryland College Park
Bachelor of Science
www.customfurnitureworld.com June 2009 - June 2013
Click Social Club March 2006 - October 2007
Real Estate Sales at the Seagate Hotel and Club January 2005 - September 2007
The Ritz-Carlton Hotel Company LLC January 1995 - February 1998
Skills
Online Advertising, Marketing Strategy, Entrepreneurship, Advertising, Small Business, New Business Development, SEO, Email Marketing, Social Media, Marketing, Start-ups, Marketing Communications, Retail, Lead Generation, Product Marketing, Product Development, Sales Management, Strategic Planning, Strategic Partnerships, Marketing Management, Online Marketing, Brand Development, Digital Marketing, Social Media Marketing, E-commerce, SEM, Web Marketing, B2B, PPC, Integrated Marketing, Mobile Marketing, Social Networking, Business Development, Trade Shows, Sales, Web Analytics, Business Planning, Google Adwords, Strategy, Google Analytics, Account Management, Product Management, CRM, Selling, Public Relations, Analytics, Salesforce.com, Business Strategy, Market Research, Competitive Analysis
Education
University of Miami - School of Business 1992 — 1996
BBA, Marketing
NAPLES AREA BOARD OF REALTORS® October 2010 - Present
Lennar January 2009 - October 2010
The Ritz-Carlton Hotel Company LLC December 2007 - December 2008
Skills
Real Estate, Real Estate Investment, Short Sales
Education
University of Maine 1975 — 1978
BS, Management
Shaker Heights High School 1970 — 1974
High School Diploma
Kimpton Hotels & Restaurants November 2013 - Present
Marriott International June 2009 - November 2013
The Ritz-Carlton Hotel Company LLC April 2007 - May 2009
The Ritz-Carlton Hotel Company LLC May 2005 - April 2007
Equinox Restaurant November 2003 - May 2005
The Ritz-Carlton Hotel Company LLC January 1999 - January 2003
Skills
Business Strategy, Strategic Planning, Business Intelligence, Food & Beverage, Hospitality Industry, Event Planning, Budgets, Event Management, Financial Analysis, Public Speaking, New Business Development, Training, Management, Business Development, Marketing, Operations Management, Leadership, Catering, Program Management, Pre-opening, Food, Menu Development, Sales, Culinary Skills, Wine, Cross-functional Team..., Sales Management, Forecasting, Hiring, Pastry, Property Management...
Education
University of Maryland - Robert H. Smith School of Business 2009 — 2011
MBA, Strategy and Brand Management
University of Oregon 1993 — 1997
BS, Biology
Todd English P.U.B January 2010 - Present
Hyatt Regency La Jolla January 2008 - December 2008
Podo Italian Cuisine Restaurant November 2006 - January 2008
Mohegan Sun December 2005 - October 2006
The Ritz-Carlton Hotel Company LLC March 2001 - January 2002
Skills
Culinary Skills
Education
University of Nevada-Las Vegas 2009 — 2011
Bachelor, Food &Beverage-Culinary Arts Management
Rodan + Field Dermatologists May 2010 - Present
PhRMA March 1999 - November 2010
The Ritz-Carlton Hotel Company LLC January 1990 - January 1999
Skills
Social Media, Entrepreneurship, Leadership Development, Employee Relations, Marketing, Leadership, Team Leadership, Organizational...
Education
University of Mary Washington 1983 — 1987
BS, Business Administration
the Logan June 2015 - September 2015
Four Seasons Hotels and Resorts October 2014 - June 2015
Four Seasons Hotels and Resorts June 2014 - August 2014
The Cosmopolitan of Las Vegas June 2013 - March 2014
The Ritz-Carlton Hotel Company LLC July 2011 - July 2012
The Ritz-Carlton Hotel Company LLC August 2009 - July 2011
Skills
Hotels, Hospitality Management, Catering
Education
University of Nevada-Las Vegas - College of Business 2012 — 2014
Dual Degree: Master of Business Administration (MBA)/MS Hotel Administration
University of Maryland College Park 2005 — 2009
Bachelor of Science (B.S.), Business-Operations Management
The Chiropractic Zone Healing Center July 2013 - July 2014
The Ritz-Carlton Hotel Company LLC January 2013 - July 2013
Mix Bar & Arcade October 2011 - January 2013
Lincoln Haymakers CPIFL Team September 2012 - December 2012
American Hospitality Academy May 2012 - August 2012
Skills
Intercultural..., Computer Proficiency, Customer Service, Guest Service Management, Friendly Personality, Positive Energy, Coordinating Events, Bartending, Social Promotion, Social Networking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Prompt, Hospitality Management
Education
University of Nebraska-Lincoln 2008 — 2012
Hospitality and Tourism Management, Event Planning and Public Relations, 3.67
University of Newcastle 2009 — 2009
Bachelor of Science (B.S.), Hospitality and Tourism Management- Public Relations & Event Management
Advanced Veterinary Internal Medicine October 2015 - Present
Irvine Veterinary Services March 2014 - October 2015
PetSmart November 2011 - December 2013
Le Cordon Bleu College of Culinary Arts July 2010 - November 2011
Le Cordon Bleu College of Culinary Arts March 2009 - July 2010
Innovative Visions/Artistic Imaging February 2007 - September 2008
The Ritz-Carlton Hotel Company LLC August 2005 - January 2007
The Ritz-Carlton Hotel Company LLC March 2004 - August 2005
The Ritz-Carlton Hotel Company LLC September 2002 - March 2004
Station Casinos July 2002 - January 2003
Skills
Hospitality, Hospitality Industry, Resorts, Hotels, Food & Beverage, Hospitality Management, Event Planning, Sales, Customer Service, Coaching, Event Management, Team Building, Leadership, Training, Management, Hotel Management, Pre-opening, Budgets, Human Resources, Time Management, Front Office
Education
University of Nevada-Las Vegas 1998 — 2001
Bachelor of Science
Gulf Distributing Comany October 2014 - Present
Gulf Distributing Company January 2014 - Present
Gulf Distribuing Company April 2013 - Present
Southern Eagle Sales and Service September 2010 - April 2013
The Ritz-Carlton Hotel Company LLC January 2010 - October 2010
Grand Isle Restaurant July 2008 - May 2009
Skills
Training & Development, Massage, Concierge Services, Retail Management, Event Planning, Event Management, Customer Relations, Product Marketing, Customer Service, Training, Hotels, Management, Employee Training, Store Management, Sales, Therapeutic Massage, Sales Management, Retail, Merchandising
Education
University of Louisiana at Lafayette 2002 — 2006
BA, English, Fine Arts, Business
University of Oklahoma 2000 — 2002
Fine Arts-Ballet
The Ritz-Carlton Hotel Company LLC December 2010 - January 2011
Marriott Airport Hotel April 2008 - August 2010
Marriott Downtown Hotel October 2008 - November 2008
Marriott Airport Hotel May 2007 - April 2008
Hilton Garden Inn January 2007 - May 2007
Overland Park Convention and Visitors Bureau May 2006 - August 2006
Education
University of Missouri-Columbia 2003 — 2007
Bachelor of Art; Bachelor of Art, Communication; Sociology
Trump SoHo New York May 2015 - Present
Langham Place, Fifth Avenue June 2014 - May 2015
The Waldorf Astoria New York 2005 - May 2014
Plaza Hotel March 2004 - January 2005
The Sports Club/LA - NY March 2001 - March 2004
Hudson Hotel August 2000 - March 2001
Great Performances May 1994 - August 2000
The Ritz-Carlton Hotel Company LLC December 1991 - May 1994
Crown Plaza White Plains NY 1987 - 1991
Skills
Hotels, Event Management, Conferences, Social Events, Parties, Galas, Event Planning, Banquets, Food & Beverage, Menu Development, Hospitality, Special Events, Catering, Fundraising, Budgets, Convention Services, Hospitality Industry, Resorts, Revenue Analysis, Trade Shows, OnQ, Corporate Events, Restaurant Management, Meeting Planning, Leadership, Restaurants, Wedding Planning, Front Office, Weddings, Entertainment, Hospitality Management, Training, Hotel Management, Private Events, Micros, Pre-opening, Yield Management, Tourism, Fine Dining, Sales, Process Scheduler, Rooms Division, Guest Service Management, Food, Opening Hotels, Lodging, Property Management...
Education
University of Miami - School of Business 1979 — 1982
BBA, Business Administration
Hospitality Facilities Consulting, LLC January 2010 - Present
Marriott International 1995 - 2009
The Ritz-Carlton Hotel Company LLC 1988 - 1995
Marriott International 1986 - 1988
Skills
Hospitality, Resorts, Hotels, Hotel Design, Mixed-use, Interior Design, Renovation, Space-planning, Design Research, Restaurants, Design Management, Feasibility Studies, Sustainable Design, Residential Homes, Value Engineering, Construction, Construction Management, LEED, FF&E, Interior Architecture, Architectural Design, Residential Design, Space planning
Education
University of Illinois at Urbana-Champaign
Bachelor and Masters, Architecture
Brindle + Oak November 2014 - Present
Designworks August 2013 - Present
The Ritz-Carlton Hotel Company LLC April 2011 - August 2013
Treacy Marketing Group September 2008 - June 2009
Alpha Epsilon Phi August 2007 - June 2008
Skills
Event Planning, Event Management, Social Media, Public Relations, Social Media Marketing, Marketing, Marketing Communications, Marketing Strategy, Project Management, Copywriting, Blogging, Management, CRM, Leadership
Education
University of Iowa 2003 — 2007
BA, Communications Studies and Theatre
Communications Workers of America January 2000 - Present
General Motors October 1999 - January 2000
The Ritz-Carlton Hotel Company LLC January 1997 - October 1999
Skills
Microsoft Office, Windows XP Professional, Adobe Acrobat, Microsoft Word, Outlook, XP, Data Entry, Customer Satisfaction, Office Administration, Customer Service, Administrative..., Office Management, PowerPoint, Software Documentation, System Administration, Access, Social Networking, Call Centers, Microsoft Excel, Process Scheduler, Spreadsheets, Project Planning, Training, Time Management, Social Media, Research, Troubleshooting, Windows XP
Education
University of Maryland University College 2008 — 2017
Business Management, Business Administration and Management, General
Anne Book Signature Style, LLC. May 2011 - Present
The Ritz-Carlton Hotel Company LLC 1999 - 2003
Omni Hotels 1997 - 2000
Skills
Hospitality, Event Management, Hotels, Hospitality Management, Restaurants, Hospitality Industry, Catering, Resorts, Fashion, Corporate Events, Event Planning, Food, Social Media Marketing, Wedding Planning, Weddings, Food
Education
University of Maryland College Park 1994 — 1998
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
The Ritz-Carlton Hotel Company LLC April 2012 - Present
InnerWorkings November 2011 - April 2012
San Juan Ventures November 2009 - November 2011
Cincinnati Financial Corporation November 2006 - April 2009
Education
University of Kentucky 2002 — 2006
Bachelor, English Education
Red Jacket Resorts April 2015 - September 2015
Fort Christiansted Brew Pub September 2014 - March 2015
Howl at the Moon November 2013 - September 2014
LEGACY MARKETING OF BOSTON August 2013 - March 2014
The Skipper Restaurant May 2006 - September 2013
Lit Amherst December 2011 - May 2013
Lit Amherst 2011 - May 2013
The Ritz-Carlton Hotel Company LLC August 2009 - December 2009
Skills
Bartending, Front Office, Waitressing, Microsoft Office, Hospitality, Restaurants, Event Planning, Time Management, Event Management, Customer Service, Food & Beverage, Hotel Management, Menu Development, Hospitality Management, Hospitality Industry, Microsoft Word, TIPS Certified, Facebook, PowerPoint, Inventory Management, Social Media, Data Entry, Coordinating Events, Cocktails, Training, Fundraising, Guest Service Management, Banquets, Catering, Fine Dining
Education
University of Massachusetts, Amherst 2010 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management
Soho House & Co March 2015 - Present
Soho Beach House December 2012 - Present
The Perry South Beach (Formerly Gansevoort Miami Beach) May 2011 - December 2012
The Ritz-Carlton Hotel Company LLC April 2008 - June 2011
Skills
PowerPoint, Negotiation, QuickBooks, C++, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Customer Service, Sales, Budgets, Rooms Division, Front Office Development, Front Office, Housekeeping, Operating Budgets, Due Diligence, Operations Management, Department Budgeting, Tourism, Delegation, Profitable Growth, Growth Management, Resorts, Opera, Management, Pre-opening, Revenue Analysis, Leadership, Guest Service Management, Food & Beverage, Catering
Education
University of Miami 2003 — 2008
Bachelors, Pre-Law, Psychology, 3.9
Hilton Springfield July 2009 - Present
The Ritz-Carlton Hotel Company LLC August 2011 - October 2011
Skills
Front Office, Hotels, Rooms Division, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Property Management..., OnQ, Hotel Booking, Guest Service Management
Education
University of Nevada-Las Vegas 2012 — 2015
Hospitality Administration/Management
NVCC 2009 — 2012
Kaiser Permanente (Mid-Atlantic Permanente Medical Group) September 2014 - Present
NJVC, LLC January 2011 - August 2014
Marriott International April 2010 - January 2011
Marriott International April 2008 - April 2010
The Ritz-Carlton Hotel Company LLC March 2007 - April 2008
Marriott International June 2005 - March 2007
Marriott International May 2004 - June 2005
Skills
Program Management, Analysis, Strategy, Recruiting, Management, Change Management, Leadership, Training, Event Management, Performance Management
Education
University of Maryland College Park 2000 — 2004
BA, Communications/Public Relations
The Ritz-Carlton Hotel Company, LLC July 2006 - December 2014
Interstate Hotels & Resorts December 2001 - July 2005
Newmarket International June 1996 - December 2001
Skills
Hospitality, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Front Office, Yield Management, Revenue Analysis, Resorts, Catering, Hotel Booking, Software Project..., Property Management..., Leadership, Sales, Account Management, CRM, Convention Services, Lodging, Delphi, Opening Hotels, Food & Beverage, Budgets, Banquets, Enterprise Reporting..., Rooms Division, Pre-opening, Micros, Contract Negotiation
Education
University of Maryland Baltimore County 1987 — 1989
Information Systems Management
University of Maryland University College
Cocktail Roadshow by One for the Road, LLC December 2014 - Present
TEAM Enterprises September 2013 - November 2014
The Cosmopolitan of Las Vegas March 2013 - September 2013
Monte Carlo Resort & Casino November 2011 - April 2013
Strip Steak January 2011 - May 2011
Mandalay Bay March 2010 - November 2010
The Ritz-Carlton Hotel Company LLC October 2009 - March 2010
Skills
Micros, Hospitality Management, Infogenesis, Hospitality Industry, Food & Beverage, Hospitality, Restaurants, Revenue Analysis, Casino, Food, Event Management, Event Planning, Food Service, Bartending, Alcoholic Beverages, Menu Costing, Banquets, Menu Development, Resorts, Fine Dining, Restaurant Management, Management, Hotel Management, MICROS, Catering, Pre-opening
Education
UNLV 2004 — 2008
Bachelor's degree, Hospitality Administration/Management
University of Nevada-Las Vegas 2004 — 2008
Bachelor of Science (BS), Hospitality Administration/Management
International Wine and Spritis July 2015 - Present
The Ritz-Carlton Hotel Company LLC April 2011 - December 2012
Candlewood Suites Avondale, LA December 2011 - September 2012
The Ritz-Carlton Hotel Company LLC April 2010 - December 2011
Skills
Front Office, Hospitality Industry, Sales, Hospitality Management, Hospitality, Hotels, Food & Beverage, Sales Management, Management, Banquets, Revenue Analysis, Hotel Management, Resorts, Rooms Division, Yield Management, Property Management..., Micros
Education
University of Louisiana at Monroe 2004 — 2009
General Studies, Liberal Arts and Sciences/Liberal Studies, 3.2
Ridgewood Prep 1998 — 2001
Renaissance Las Vegas Hotel February 2013 - August 2015
Thompson Hotels February 2012 - February 2013
RAVELLA, a Dolce Hotel & Resort December 2010 - February 2012
Toyota Financial Savings Bank 2008 - 2010
The Ritz-Carlton Hotel Company LLC 2006 - 2008
Horizon Group Properties, Inc. March 1996 - July 1998
Skills
Hotels, Hospitality Industry, Hospitality, Resorts, Hospitality Management, Hotel Management, Event Management, Food & Beverage, Trade Shows, Meeting Planning, Revenue Analysis, Convention Services, Event Planning, Sales, Pre-opening, Catering, Leisure, Restaurants, Tourism, Front Office, Opera, Banquets, Budgets, Hotel Booking, Yield Management, Menu Development, Corporate Events, Property Management..., Rooms Division, Micros, Restaurant Management, Fine Dining, Concierge Services, Culinary Skills, Wine, Opening Hotels, Luxury, Casino, Food, Delphi, Gaming Industry, Guest Service Management, OnQ, Income Statement, Process Scheduler, Travel Management, Revenue Enhancement, Sales Process, Sales Presentations, Direct Sales
Education
University of Nevada-Las Vegas 2004 — 2006
BS, Hotel Administration
Bradford School 1993 — 1994
Associate's degree, Legal Assistant/Paralegal
Galion High School 1989 — 1992
College prep
Barnes-Jewish Hospital January 2014 - July 2015
Cigna October 2012 - December 2013
Barnes-Jewish Hospital February 2011 - July 2011
Barnes-Jewish Hospital February 2009 - February 2011
The Ritz-Carlton Hotel Company LLC January 2007 - September 2008
The Ritz-Carlton Hotel Company LLC July 2004 - January 2007
The Ritz-Carlton Hotel Company LLC May 2004 - July 2004
Skills
Customer Service, Hospitality, Hotels, Management, Marketing, Leadership, Human Resources, Public Speaking, Marketing Communications, Budgets, Market Research, Customer Satisfaction, Event Planning, Training, Sales, Team Building, Healthcare, Public Relations, Microsoft Excel, Strategic Planning, Process Improvement, Social Media, Marketing Strategy, Account Management, Employee Benefits, Coaching, Time Management, Social Networking
Education
University of Missouri-Columbia 1990 — 1995
B.A., English, History
Oak Park High School Kansas City, MO 1988 — 1990
Fairfax High School Fairfax,VA 1987 — 1988
South Lakes High School Reston, VA 1986 — 1987
ritz carlton March 2012 - Present
The Ritz-Carlton Hotel Company LLC 2011 - 2013
International language center March 2008 - April 2011
Global Linguist Solutions March 2009 - January 2011
Skills
Hotels, Hospitality, Customer Service, Hospitality Industry, Hospitality Management, Leadership
Education
University of Missouri-Saint Louis 2011 — 2015
Bachelor of Applied Science (BASc), Criminology
Pinnacle Entertainment April 2015 - Present
Pinnacle Entertainment April 2014 - April 2015
Hollywood Casino Baton Rouge October 2013 - April 2014
Meyer Vacation Rentals January 2013 - August 2013
The Ritz-Carlton Hotel Company LLC April 2012 - November 2012
Caesars Entertainment Corporation September 2010 - December 2010
MGM Resorts International February 2010 - September 2010
Skills
Hotels, Hospitality, Front Office, Customer Service, Hospitality Management, Leadership, Training, Casino, Hiring, Hospitality Industry, Guest Service Management, Event Management, VIP, Hotel Management, Budgets, Tourism, Property Management..., Customer Satisfaction, Team Building, Facebook, Supervisory Skills, Time Management, Inventory Management, Microsoft Office, Marketing, Sales, Microsoft Excel, Public Relations, Employee Relations, Operations Management, Luxury, Forecasting, Microsoft Word, Social Media Marketing, Hotel Booking, Social Networking, Teamwork, Opera, Casino Finance..., Title 31, Housekeeping, Housek, Hotel Services, MICROS
Education
University of Mississippi 2004 — 2009
Bachelor of Business Administration (BBA), Marketing Communications/PR
The Ritz-Carlton Hotel Company LLC June 2012 - Present
Marriott International February 2010 - May 2012
Suncatcher Events April 2008 - October 2009
The Catering Connection April 2005 - August 2009
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotels, Revenue Analysis, Resorts, Incentives, Food & Beverage, Hotel Management, Tourism
Education
University of Maryland College Park 2000 — 2003
Bachelor of Science, Marketing & International Business
Trump International Hotel & Tower Toronto® June 2014 - July 2015
The Ritz-Carlton Hotel Company L.L.C. April 2013 - March 2014
The Ritz-Carlton Hotel Company LLC December 2010 - April 2013
The Ritz-Carlton Hotel Company LLC 2009 - 2010
The Ritz-Carlton Hotel Company LLC December 2008 - December 2009
Anton & james Cafe May 2007 - October 2008
Skills
Rooms Division, Hotel Management, Front Office, Hospitality Management, Pre-opening, Hospitality Industry, Hotels, Resorts, Property Management..., Food & Beverage, Hospitality, Guest Service Management, Catering, Opera, Opening Hotels, Food, Hiring, Employee Training, Concierge Services, Customer Service, Payroll, Hotel Booking, Rooms Division..., Restaurants
Education
Les Roches School of International Hospitality and Hotel Management 2007 — 2007
Post Graduate Certificate, International Hospitality and Hotel Management
University of Leeds 2002 — 2006
Bachelor of Arts (BA), Fench
The Ritz-Carlton Hotel Company, L.L.C. December 2012 - Present
The Ritz-Carlton Hotel Company LLC 2011 - 2013
Sign A Rama July 2010 - January 2012
Skills
Customer Service, Public Speaking, Office Administration, Administrative..., Phone Etiquette, Nonprofits, People Skills, Microsoft Excel, Hotels, Event Planning, PowerPoint, Customer Satisfaction, Hospitality, Hospitality Management
Education
University of Massachusetts, Amherst 2002 — 2006
Bachelor's degree, Social Work
University of Massachusetts, Amherst
Steamboat Ski & Resort Corporation October 2013 - Present
Sage Hospitality Resources August 2012 - October 2013
Fontainebleau Resort January 2008 - August 2012
Marriott International October 2003 - January 2008
The Ritz-Carlton Hotel Company LLC January 1987 - October 2003
Skills
Resorts, Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Hotels, Banquets, Contract Negotiation, Finance, Retail, Budgets, Forecasting, Food & Beverage, Revenue Analysis, Facebook, Leadership, Restaurants, Customer Service, Negotiation, Microsoft Office, Pre-opening, Sales
Education
University of Miami 2005 — 2007
MBA
Clinch Valley College of The University of Virginia 1980 — 1985
BS, Finance
Forté Specialty Contractors February 2013 - Present
Marriott Vacation Club International October 2010 - Present
Marriott Vacation Club International February 2009 - October 2010
The Ritz-Carlton Hotel Company LLC May 2008 - July 2008
Skills
Front Office, Property Management..., Hospitality Industry, Resorts, Revenue Analysis, Lodging, Customer Service, Event Planning, Customer Satisfaction
Education
UNLV 2004 — 2008
Bachelor of Science (BS), Hospitality Administration/Management
ADT August 2015 - Present
ACA Talent September 2013 - May 2015
Aerotek October 2012 - August 2013
The Ritz-Carlton Hotel Company LLC May 2012 - October 2012
Apple December 2010 - April 2012
City Year August 2011 - January 2012
Sterling 4 Eleven Lofts June 2009 - January 2010
Skills
Microsoft Office, Community Outreach, Access, iLife, Apple Software, iWork, Aperture, iPod, Sales, Social Media Marketing, Marketing Communications, Recruiting, OS X, Customer Service, Mac, Networking, Account Management, Screening Resumes, Temporary Placement, Telephone Skills, Talent Acquisition, Leadership, Leadership Development, Time Management, Marketing, Hiring, Staffing Services, Management
Education
University of Michigan 2007 — 2011
Bachelor of Arts (B.A.), Psychology
RMC (Resorts, Mountains, Cities) January 2015 - Present
The Ritz-Carlton Hotel Company LLC August 2013 - January 2015
Hyatt Hotels Corporation September 2012 - July 2013
Hyatt Hotels May 2004 - November 2012
Hyatt Hotels Corporation October 2007 - October 2012
Grand Hyatt Denver May 2006 - October 2007
Park Hyatt San Francisco December 2004 - May 2006
Park Hyatt Carmel, Highlands Inn July 2003 - December 2004
Hyatt Regency Coconut Point Resort & Spa 2001 - 2003
Hyatt Regency Chicago 1997 - 2001
Skills
Contract Negotiation, Forecasting, Training, Networking, Business Planning, Interviews, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Resorts, Hotel Management, Meeting Planning, Food & Beverage, Corporate Recruiting, Passive Candidate..., Talent Pipelining, Passive Candidate..., Client/Hiring Manager..., On-line Recruitment, Social Recruiting, Sales, Sales Management, Sales Operations, Sales Presentations, Employee Training, Training Delivery, Building Relationships, Vendor Relationships, Manage Client..., Long-term Customer..., Strengthening Client..., Cross Functional..., Public Relations, Personal Development, Positive Personality, Dependable Team Player, Positive Team Player, Recruiting, Tourism, Catering, Trade Shows, Management, Yield Management, Event Management, Convention Services, Marketing, Leadership, Property Management...
Education
University of Maryland Eastern Shore 1989 — 1992
BS, Hotel/Restaurant Management
Washington State University 1987 — 1989
Hotel & Restaurant Administration
Ft. Vancouver High School 1984 — 1987
Starwood Hotels & Resorts Worldwide, Inc. January 2014 - June 2015
Mayflower Hotel, A Renaissance Hotel May 2012 - December 2013
The Ritz-Carlton Hotel Company LLC February 2007 - June 2012
Marriott International January 2005 - March 2007
Marriott International June 2001 - January 2005
Marriott International March 1998 - June 2001
Marriott International March 1995 - May 1999
Marriott International February 1993 - March 1995
Skills
Renovation, Budgeting, Hotels, Scheduling, HVAC, Team Building, Hospitality, Facilities Management, Contract Negotiation, Construction, Strategic Planning, Cost, Resorts, Microsoft Office, Hospitality Industry, Hospitality Management, Construction Management, Excel, Hotel Management, Energy Management, Pre-opening, Process Scheduler, Budgets, Cost Control, Property Management..., Management, Revenue Analysis, Leadership, Housekeeping, Front Office, Supervisory Skills, Banquets, Food & Beverage, Opening Hotels, Catering, Restaurants, Menu Development, Pre-opening experience, Fine Dining
Education
United States Navy 1980 — 1991
Life Skills that cannot be taught in any school, Engineering
University of Maryland College Park 1984 — 1988
BS, Engineering
United States Navy 1980 — 1984
BS in Engineering, Elec and Mech
Q&C Hotel 2013 - Present
Chase Park Plaza Hotel 2001 - 2013
Hilton Hotels Corporation 1994 - 2000
The Ritz-Carlton Hotel Company LLC 1989 - 1993
The Orlando Marriott 1987 - 1989
Adams Mark Hotel 1985 - 1986
Hyatt Hotels Corporation 1977 - 1984
Skills
Resorts, Hospitality, Yield Management, Hospitality Management, Banquets, Food & Beverage, Hospitality Industry, Hotels, Hotel Management, Revenue Analysis, Tourism, Pre-opening, Rooms Division, Contract Negotiation, Event Management, Restaurants, Catering, Restaurant Management, Management, Team Building, Leadership, Front Office, Customer Service, Hiring, Lodging, Micros
Education
University of Nebraska at Omaha
Northwestern Mutual October 2014 - Present
Riverstone Residential Group July 2013 - October 2014
Self-employed 2006 - 2013
The Ritz-Carlton Hotel Company LLC 2007 - April 2009
The Ritz-Carlton Hotel Company LLC November 2005 - 2007
Warner Brothers, Olivia Harris Casting May 2004 - August 2004
Skills
Social Media, Event Planning, Improvisation, Performing Arts, Theatre, Stage, Acting, Marketing, Leasing, Drama, Directing, Film, Comedy, Voice Over, Video Production, Creative Writing, Event Management, Public Speaking, Sales, Financial Analysis, Financial Planning, Microsoft Excel, Microsoft Office
Education
University of Illinois at Urbana-Champaign 2001 — 2005
Bachelor of Fine Arts (B.F.A.), Theatre
St. Francis High School 1997 — 2001
Westfield Group Country Club September 2014 - Present
The Ritz-Carlton Hotel Company LLC May 2012 - September 2014
Sea Island Company March 2010 - May 2012
Tramici March 2007 - March 2010
Kiawah Island Golf Resort October 2005 - February 2007
The Ritz-Carlton Hotel Company LLC December 2001 - September 2005
Skills
Fine Dining, Banquets, Culinary Skills, Menu Development, Catering, Food & Beverage, Restaurants, Cooking, Resorts, Hospitality Management, Hospitality Industry, Micros, Recipes, Italian cuisine, BBQ, Chef, Cuisine, Hospitality, Hotels, International Cuisines
Education
Johnson and Wales University, Charleston, SC 1999 — 2001
A.S., Culinary Arts
University of Mississippi 1995 — 1999
Banking and Finance
Jason's Deli May 2013 - Present
Roy's Hawaiian Fusion Cuisine February 2006 - May 2013
The Ritz-Carlton Hotel Company LLC May 2004 - February 2006
Swissôtel Hotels & Resorts 2002 - 2004
Skills
Event Planning, Event Management, Sales and Marketing, Sales Management, Corporate Events, Direct Sales, Customer Satisfaction, Restaurants, Public Relations, Marketing Communications, Hospitality, Hospitality Management, Hotel Management, Hotels, Account Management, Advertising, Budgets, Contract Negotiation, Customer Service, Email Marketing, Facebook, Food, Inventory Management, Lead Generation, Banquets, Management, Leadership, Marketing Strategy, Marketing, Fine Dining, Menu Development, Meeting Planning, Online Marketing, Restaurant Management, Revenue Analysis, Sales, Social Media, Social Networking, Social Media Marketing, Team Building, Teamwork, Tourism, Trade Shows, Wine, Retail, New Business Development, Food Service, Parties, Training, Project Planning
Education
University of Iowa 1998 — 2002
Bachelor of Arts (BA), Communication, General
Palm Springs Convention Center June 2012 - Present
Fantasy Springs Resort Casino March 2011 - June 2012
Agua Caliente Casino October 2009 - October 2010
Rancho Las Palmas Resort & Spa 2006 - 2009
Hyatt Grand Champions Resort, Villas and Spa 2002 - 2006
The Ritz-Carlton Hotel Company LLC 1988 - 2001
Skills
Resorts, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Pre-opening, Catering, Incentives, Incentive Travel, Event Management, Event Planning, Customer Service, Restaurants, Trade Shows, Front Office, Yield Management, Micros, Registration, Corporate Events, Tourism, Food & Beverage, Rooms Division, Meeting Planning, Golf, Revenue Analysis, Budgets, Casino, Hotel Booking, Spa, Sales, Location Intelligence, Convention Services, Forecasting, Luxury, Opening Hotels, Leisure, Sales Management, Marketing, Banquets, Leadership, Delphi, Contract Negotiation, Customer Satisfaction, Property Management..., Business Travel, OnQ, Hiring, Lodging, Menu Development
Education
The University of Montana 1984 — 1987
Business Management
Wells Fargo 2011 - Present
Mayhem String Band L.L.C. November 2004 - December 2010
Aflac November 2004 - August 2008
The Ritz-Carlton Hotel Company LLC January 2003 - October 2004
Skills
Commercial Banking, Loan Origination, Commercial Lending, Spanish, Small Business Lending, Cash Flow Lending, Real Estate Lending, Business Loans, Depository Services, Depository Operations, Customer Satisfaction, Customer Service, Customer Retention, Customer Support, Sales, Direct Sales, Business Relationship..., Banking Relationships, Relationship Management
Education
University of Mississippi 1998 — 2002
BBA, International Business, Spanish
Universitat de València 2001 — 2001
The Ritz-Carlton Hotel Company LLC June 2013 - Present
Marriott International June 2011 - May 2013
TIG Global November 2010 - June 2011
TIG Global March 2010 - November 2010
Skills
Digital Marketing, Google Analytics, Digital Strategy, Web Analytics, SEO, E-commerce SEO, Mobile Marketing, Organic Search, Omniture, Affiliate Marketing, Google Webmaster Tools, Keyword Research, E-commerce, SEM, Paid Search Strategy, Data Analysis, Luxury Brand Marketing, Content Marketing, Content Strategy, Inbound Marketing, Referral Marketing, Conversion Optimization
Education
University of Mississippi 2005 — 2009
Bachelor's Degree, Psychology, Business Administration
Florence University of the Arts 2007 — 2007
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - May 2015
Grand Hyatt San Francisco May 2014 - November 2014
Grand Hyatt San Francisco December 2012 - April 2014
Grand Hyatt San Francisco August 2012 - December 2012
Kohler Co. May 2011 - January 2012
Four Seasons Hotel Las Vegas October 2010 - May 2011
The Ritz-Carlton Hotel Company LLC June 2009 - August 2009
The Ritz-Carlton Hotel Company LLC August 2008 - May 2009
The Ritz-Carlton Hotel Company LLC May 2008 - August 2008
Skills
Hotels, Hospitality, Restaurants, Front Office, Resorts, Loss Prevention, Housekeeping, Luxury Lifestyle, Service Quality, Rooms Division, Concierge Services, Luxury Goods, Leisure Travel, Airline Reservations, Travel Planning, Customer Service, Guest Service Management, Guest Recovery, Service Delivery, Food & Beverage, Food Quality, Hotel Management, Hospitality Industry, Micros, Property Management..., Pre-opening, Revenue Analysis, Yield Management
Education
University of Nevada-Las Vegas 2008 — 2012
Bachelor of Science, Hospitality
The Irvine Company June 2007 - Present
The Irvine Company 2007 - Present
The Ritz-Carlton Hotel Company October 2000 - June 2007
The Ritz-Carlton Hotel Company LLC 2000 - 2007
Skills
Resorts, Hotels, Hospitality Management, Hotel Management, Hospitality
Education
University of Massachusetts, Amherst 1982 — 1986
Town + Country Resources March 2014 - Present
Hotel Executive Consulting January 2009 - March 2014
Luxury Resorts January 2006 - January 2009
Genworth Financial June 2004 - January 2006
Wyndham International December 2002 - January 2004
Key Equipment Finance June 2001 - December 2002
Nextlink Communications December 1998 - June 2001
Fireman's Fund Insurance Company December 1994 - January 1998
Hilton Worldwide June 1991 - July 1994
The Ritz-Carlton Hotel Company LLC January 1990 - June 1991
Education
University of Nevada-Las Vegas 1986 — 1989
B.S., Hotel Administration
ARAMARK Refreshment Services 2008 - 2013
ARAMARK Refreshments June 2008 - September 2012
J. Buck's 2007 - 2008
The Ritz-Carlton Hotel Company LLC 2006 - 2007
Skills
Cold Calling, Hospitality, Hotels, Sales, Event Management, Event Planning, Account Management, Customer Satisfaction, Sales Operations, Customer Service, Direct Sales
Education
University of Missouri-Columbia 2002 — 2006
Bachelor of Arts, Communications
St. Joseph's Academy 1998 — 2002
TEKsystems February 2012 - Present
Larkspur Hotels and Restaurants March 2011 - February 2012
Executive Inn and Suites Embarcadero Cove February 2010 - March 2011
Planet Hollywood Resort and Casino March 2009 - February 2010
The Ritz-Carlton Hotel Company LLC April 2008 - March 2009
MGM Resorts International October 2007 - April 2008
City Furniture April 2006 - May 2007
Hyatt Regency June 2005 - November 2005
Skills
Opera, PowerPoint, Word, Excel, Salesforce.com, Paint, Photoshop, Delphi, Outlook, Hotels, Microsoft Excel, Microsoft Word, Hospitality, Front Office, Account Management, Sales, Networking, Cold Calling, Microsoft Office, Social Networking, Negotiation, Contract Negotiation, Social Media, New Business Development, Recruiting, Customer Service, Management, Team Leadership, Leadership, Hospitality Industry, Training, Marketing, Selling, Budgets, Time Management, CRM, Event Management, Team Building, Sales Management, Social Media Marketing, Event Planning, Marketing Strategy, Direct Sales, Trade Shows, Online Marketing, Business Development, Hiring, Inventory Management, Human Resources, Customer Retention
Education
University of Nevada-Las Vegas 2007 — 2010
Bachelor of Science, Hotel Administration, Hospitality Management
Green Valley High School 2003 — 2007
High School, High Honors
The Ritz-Carlton Hotel Company LLC November 2001 - Present
Skills
Hospitality Management, Hospitality Industry, Hospitality, Resorts, Hotel Management, Hotels, Event Management, Tourism, Revenue Analysis, Food & Beverage, Event Planning, Management, Meeting Planning
Education
University of Iowa 1992 — 1996
Bachelor of Arts (B.A.), Communication and Media Studies
The Ritz-Carlton Hotel Company L.L.C. June 2013 - Present
The Ritz-Carlton Hotel Company LLC February 2010 - June 2013
Meridian Group 2003 - February 2009
Draftfcb 2006 - 2007
Skills
Advertising, Email Marketing, Online Marketing, Digital Marketing, Online Advertising, SEM, E-commerce, Marketing Strategy, Marketing, Web Analytics, Mobile Marketing, Facebook, Public Relations, PPC, Direct Marketing, Social Media Marketing, Website Development, Sales, Digital Strategy, Media Planning, Brand Management, Resorts, Interactive Marketing, Integrated Marketing, Strategic Planning
Education
University of Missouri-Columbia 1998 — 2001
Bachelor of Arts, Communications, Photojournalism, Art History
Bulgari Corp. of America December 2005 - Present
LUCA LUCA October 2004 - December 2005
Korn/Ferry International September 2004 - October 2004
The Ritz-Carlton Hotel Company LLC November 2001 - December 2003
Skills
Luxury Goods, Fashion, Merchandising, Visual Merchandising, Apparel, Retail, Luxury, Marketing Strategy
Education
University of Miami - School of Business 1997 — 2001
BBA, FINANCE & MARKETING
Caneel Bay Resort October 2014 - Present
St. Regis Houston August 2011 - October 2014
The Elysian Hotel Chicago May 2011 - July 2011
The Ritz-Carlton Hotel Company LLC March 2006 - March 2011
Hotel Hershey 2004 - 2006
Union League Club of Chicago 1999 - 2004
Skills
Daily Operations, Hospitality Management, Hotels, Resorts, Rooms Division, Hotel Management, Front Office, Hospitality Industry, Pre-opening, Budgets, Fine Dining, Leadership, Operations Management, Property Management..., Catering, Customer Satisfaction, Hiring, Guest Service Management, Concierge Services, Banquets
Education
University of Illinois Springfield
BA, Management
Parker Palm Springs September 2011 - Present
Dorchester Collection June 2007 - August 2011
The Ritz-Carlton Hotel Company LLC July 2005 - June 2007
Hilton New York 2004 - 2005
Waldorf=Astoria Hotel 2000 - 2004
Fontainebleau Resort & Spa 1994 - 1998
Education
University of Nevada-Las Vegas 1992 — 1994
Institut Hotelier 'Cesar Ritz' 1990 — 1992
Marriott International August 2015 - Present
The Ritz-Carlton Hotel Company LLC April 2013 - August 2015
Marriott International February 2011 - April 2013
Bethesda North Marriott Hotel & Conference Center April 2010 - February 2011
Crystal Gateway Marriott Hotel / Crystal City Marriott Hotel / Crystal City Laundry March 2008 - April 2010
Marriott International October 2006 - March 2008
Marriott International September 2004 - September 2005
Barnes & Noble June 2003 - September 2004
Gaylord Entertainment July 2002 - June 2003
Marriott International April 2001 - July 2002
Education
University of Maryland - Robert H. Smith School of Business 1994 — 1998
Bachelor of Science, Accounting
The Ritz-Carlton Hotel Company LLC August 2012 - Present
Marriott International 2010 - 2012
The Ritz-Carlton Hotel Company LLC November 2009 - November 2010
The Ritz-Carlton Hotel Company LLC 2008 - 2010
The Ritz-Carlton Hotel Company April 2007 - December 2009
The Ritz-Carlton Hotel December 2006 - March 2008
The Ritz- Carlton Hotel March 2005 - December 2006
The Ritz-Carlton, Washington DC 2005 - 2006
The Ritz-Carlton Washington, D.C. October 2004 - October 2005
Palomino Restaurant Rostisseria and Bar 1999 - October 2005
Skills
Hospitality, Hotels, Food & Beverage, Event Management, Hospitality Management, Hospitality Industry, Pre-opening, Recruiting, Catering, Leadership, Training, Hotel Management, Employee Relations, Event Planning
Education
University of Maryland College Park 1995 — 2000
Bachelor of Science (BS), History
North County High School 1992 — 1995
High School 1991 — 1995
Laditude Meetings January 2012 - Present
The COI Group, LLC April 2009 - January 2012
The Ritz-Carlton, Lake Las Vegas May 2002 - February 2009
The Ritz-Carlton Hotel Company LLC 2006 - 2009
Skills
Resorts, Hotels, Hospitality Industry, Contract Negotiation, Event Management, Events, Time Management, Hospitality Management, Hospitality, Food & Beverage
Education
University of Nevada-Las Vegas 2000 — 2003
Hotel Managment, Hospitality
Realty Pros April 2015 - Present
The Image Pharmacy 2007 - Present
Wardley Real Estate January 2013 - September 2014
The Ritz-Carlton Hotel Company LLC 2007 - 2007
Skills
Customer Service, Budgets, Marketing, Social Media, Marketing Strategy, Advertising, Hospitality Management, Research, Time Management, Teamwork, Photoshop, Real Estate, Commercial Real Estate, Real Estate Transactions, Event Management, Event Planning, Hospitality, Management, Microsoft Office, Public Speaking, Social Media Marketing, Strategic Planning, Sales
Education
University of Nevada-Las Vegas 2006 — 2008
Wyndham Worldwide July 2015 - Present
Mexican Villa March 2012 - May 2015
All American Satellite LLC August 2008 - February 2012
Nix & Associates, Inc October 1996 - August 2007
The Ritz-Carlton Hotel Company LLC March 1990 - October 1997
Skills
Event Management, Customer Service, Event Planning, Trade Shows, Social Media Marketing, Social Media, Marketing, Marketing Communications, Strategic Planning, Sales, Corporate Events, Marketing Strategy, Fundraising, New Business Development, Employee Training, Labor Control, Hiring, Negotiation, Contract Negotiation, Inventory Control
Education
University of Missouri-Saint Louis 1979 — 1983
Political Science
Normandy High School 1977 — 1979
High School
The Ritz-Carlton Hotel Company LLC April 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. April 2010 - April 2013
Kimpton Hotels July 2007 - April 2010
PGA National Resort & Spa 2005 - 2007
Park Hyatt Washington 2001 - 2004
The Monarch Hotel (currently The Fairmont, DC) 1998 - 2001
Renaissance Mayflower Hotel 1993 - 1999
McLean Hilton 1988 - 1993
Skills
Hospitality Management, Hospitality Industry, Hotels, Resorts, Hotel Management, Pre-opening, Weddings, Catering, Customer Satisfaction, Food & Beverage, Banquets, Event Planning, Wine, Restaurants, Event Management, Parties, Food, Menu Development, Convention Services, Hospitality, Micros, Food Service, Revenue Analysis, Fine Dining, Customer Service, Rooms Division, Front Office, Wedding Planning, Meeting Planning, OnQ, Yield Management, Property Management..., Restaurant Management, Guest Service Management, Corporate Events, Tourism, Opening Hotels, Hotel Booking, Delphi, Culinary Skills, Trade Shows, Lodging, Opera, Menu Costing, Cuisine
Education
University of Michigan 1982 — 1986
Sea Island Company January 2013 - Present
Loews Hotels December 2011 - December 2012
Loews Hotels February 2010 - December 2011
L'Auberge de Sedona, Amara Hotel, Orchards Inn February 2009 - February 2010
Bacara Resort and Spa August 2006 - November 2008
Hyatt Hotels Corporation March 2005 - July 2006
The Ritz-Carlton Hotel Company LLC September 2004 - March 2005
The Ritz-Carlton Hotel Company LLC June 2003 - September 2004
The Ritz-Carlton Hotel Company LLC June 2002 - June 2003
The Ritz-Carlton Hotel Company LLC June 2001 - June 2002
Skills
Opening Experience, Union Experience, Caribbean Experience, Hawaiian Experience, Hotel Management, Resorts, Revenue Analysis, Catering, Conference Management, Front Office, Housekeeping, Laundry, Organization..., Multi-unit, Valet Parking, VIP Services, Problem Solving, Trip Advisor, Banquets, Hospitality Management, Pre-opening, Convention Services, Delphi, Event Management, Rooms Division, Hotels, Property Management..., Opening Hotels, Customer Satisfaction, Hospitality Industry, Hospitality, Restaurants, Opera
Education
University of New Orleans 1998 — 2000
University of Louisiana at Lafayette 1996 — 1998
Dixon Consulting & Strategic Partners July 2014 - Present
Wyndham Worldwide March 2013 - June 2014
The Ritz-Carlton Hotel Company LLC July 2011 - March 2013
Marriott Vacation Club International July 2005 - July 2011
The Ritz-Carlton Hotel Company LLC October 2003 - July 2005
Ritz-Carlton Golf & Spa Resort (AAA October 2003 - June 2005
Renaissance Grande Beach Resort July 2001 - October 2003
Marriott International Corporate Headquarters January 2000 - July 2001
Marriott International HQ January 2000 - June 2001
University Relations & RecruitingMarriott International HQ April 1998 - December 1999
Skills
Employee Relations, Budgets, Strategic Planning, Associate Engagement, Employee Engagement, Performance Management, Human Resources, Talent Acquisition, Training, Career Development, Luxury, Customer Retention, Pre-opening, Hotels, Coaching, Hospitality Management, Personnel Management, Team Building, Recruiting, Deferred Compensation, HR Policies, Resorts, Organizational..., Employee Benefits, Hotel Management, Hospitality, Hospitality Industry, Labor Relations, Property Management..., Succession Planning, Onboarding, Benefits Administration, Interviews, Leadership, Workforce Planning, Hiring, Micros, Time Management, Management, Organizational..., Employee Training, Strategy, Opening Hotels, Food & Beverage, College Recruiting, New Hire Orientations, Lodging, Strategic Human..., MICROS
Education
University of Maryland College Park 1990 — 1994
Erasmus Hall High School
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - March 2015
The Ritz-Carlton Hotel Company LLC April 2012 - January 2014
The Ritz-Carlton Hotel Company LLC January 2011 - April 2012
The Ritz-Carlton Hotel Company LLC November 2009 - January 2011
The Ritz-Carlton Hotel Company LLC October 2008 - November 2009
The Ritz-Carlton Hotel Company February 2008 - November 2009
MGM MIRAGE April 2007 - December 2007
Intrawest January 2007 - April 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2006 - August 2006
Skills
Hotels, Resorts, Hospitality Management, Food & Beverage, Hospitality, Front Office, Hotel Management, Rooms Division, Revenue Analysis, Hospitality Industry, Pre-opening, Leadership, Micros, Customer Satisfaction, Concierge Services
Education
University of Nevada-Las Vegas 2005 — 2007
B.S. Hospitality Management
Morimoto South Beach November 2014 - Present
Morimoto Maui September 2013 - November 2014
Le Cordon Bleu January 2010 - August 2013
The Ritz-Carlton Hotel Company LLC 2009 - 2010
MGM Grand 2004 - 2009
Skills
Food & Beverage, Menu Development, Culinary, Fine Dining, Sanitation, Food Safety, Cooking, Hospitality Industry, Banquets, Hotels, Inventory Management, Purchasing, HACCP, Recipes, Chef, Food Preparation, ServSafe, Culinary Management, Food Industry, Pre-opening experience, Culinary Skills
Education
Northeastern University 2011 — 2012
Master of Education, Learning and Instruction Specialization
City University of New York - College of Technology 2001 — 2003
Bachelor of Technology (B.Tech.), Hospitality Management, Culinary Arts
University of Massachusetts, Amherst
Marriott International April 2014 - Present
Marriott International November 2012 - Present
Marriott International April 2011 - November 2012
Marriott International January 2010 - April 2011
Marriott International May 2008 - January 2010
Marriott's Timber Lodge, Lake Tahoe 2006 - May 2008
Marriott Vacation Club International 2005 - July 2006
The Ritz-Carlton Hotel Company LLC 2002 - 2004
Skills
Revenue Analysis, Yield Management, Hospitality Industry, Hospitality Management, Hotel Management, Pre-opening, Hospitality, Front Office, Revenue Forecasting, Hotel Booking, Pricing Strategy, Forecasting, Inventory Management, Opening Hotels, Resorts, Food & Beverage, Hotels, Rooms Division, Banquets, Meeting Planning, Tourism, Business Travel, Lodging, Leisure, Opera, Pre-opening experience, Reservation, Hotel Administration, Travel Management, Fine Dining, E-commerce, Catering
Education
University of Nevada-Las Vegas 2011 — 2013
Master of Hospitality Administration, Hospitality
American Hotel and Lodging Association 2011 — 2011
Certified Revenue Management Executive, Revenue Management
University of Nevada-Las Vegas 2000 — 2004
Hotel Administration, Hospitality
Anheuser-Busch February 2011 - Present
E.A. Langenfeld September 2006 - December 2008
Lowe's January 2005 - March 2006
Zep Manufacturing August 2003 - January 2005
Bank of America August 2001 - July 2002
Insight Technology Group October 1997 - August 2000
The Ritz-Carlton Hotel Company LLC 1990 - 1997
Skills
B2B, Account Management, Merchandising, Retail, Customer Service, Sales Management, Sales, Pricing, Sales Operations, Inventory Management, Forecasting, Cold Calling
Education
University of Missouri-Saint Louis 1990 — 1994
Bachelor of Arts (B.A.)
DFC Global Corp March 2002 - Present
Salt Lake Winter Olympics - SLOC 2001 - 2002
Brady Industries 2000 - 2001
Nike 1997 - 2000
New York-New York Hotel & Casino 1996 - 1997
The Ritz-Carlton Hotel Company LLC 1991 - 1994
Skills
Investigations, Succession Planning, Employee Relations, Talent Management, Performance Management, Leadership Development, Change Management, Acquisition Integration, Strategic Planning, Policy, Mergers, Coaching, Compliance, Team Building, Public Speaking, Policy Analysis, Mentoring, Talent Acquisition, Retail, Call Center, Administration, Organizational..., Employee Engagement, Team Leadership, Continuous Improvement, Customer Service, Mergers & Acquisitions, Human Resources, Call Centers, Operations Management, Private Investigations, Process Improvement, Strategy, Management, Training, Recruiting, Employee Training, Onboarding, Personnel Management, Deferred Compensation, Leadership, Employee Benefits, Benefits Administration, Interviews, HRIS, Vendor Management, HR Policies, Conflict Resolution, Employment Law, Organizational...
Education
University of Nevada-Las Vegas 1989 — 1991
Bachelor's of Science, Hotel/Business Management
University of Utah 1986 — 1988
The Ritz-Carlton Hotel Company LLC January 2010 - Present
Education
University of Massachusetts, Amherst 2008 — 2009
JW Marriott and Ritz-Carlton, Grande Lakes Orlando April 2010 - Present
New Townes of Southgate HOA 2011 - 2012
Star Wars Grand Florida Alliance 2008 - 2012
Orlando System 2005 - 2012
Ritz-Carlton, Orlando Grande Lakes 2008 - April 2010
The Ritz-Carlton Hotel Company LLC 2007 - 2008
Renaissance Orlando Resort 2005 - 2006
Renaissance Orlando Resort 1999 - 2004
Radisson Plaza Hotel & Suites 1997 - 1998
Good Foods Co-op 1992 - 1995
Skills
Hospitality, Outlook, Word, Microsoft Office, Lodging, Loss Prevention, Certified Lodging..., Marriott Peer Review, Service Excellence..., Service Excellence..., Front Office, Skills Testing, Fan Pages, Property Management..., Rooms Division, Micros, Saflok, Facebook Fan Page..., Management, Microsoft Word, Yield Management, Concierge Services, Event Planning, Food & Beverage, Hotels, Revenue Analysis, Time Management, Event Management, Process Scheduler, Resorts, Customer Satisfaction, Training, Hotel Management, Hospitality Management, Inventory Management, Food Service, Pre-opening, Hospitality Industry, Meeting Planning, Supervisory Skills, Hiring, MICROS
Education
University of Kentucky 2001 — 2003
English, film studies
Lafayette High School 1996 — 2000
Diploma
Hotel Casa Del Mar May 2013 - Present
Gramercy Park Hotel March 2012 - April 2013
The Plaza Hotel August 2011 - March 2012
Banyan Tree Hotels & Resorts December 2009 - May 2011
The Ritz-Carlton Hotel Company LLC June 2007 - November 2009
The Ritz-Carlton Hotel Company LLC September 2006 - June 2007
MGM Grand November 2005 - June 2006
The Ritz-Carlton Hotel Company LLC March 2000 - November 2005
Pebble Beach Company February 2003 - February 2003
Skills
Pre-opening, Hospitality, Hotel Management, Rooms Division, Hotels, Front Office, Micros, Hospitality Industry, Banquets, Revenue Analysis, Hospitality Management, Resorts, Pre-opening experience, Opening Hotels, Fine Dining, Food & Beverage, Guest Service Management, Opera, Property Management..., Yield Management, Hotel Booking, Rooms Division..., MICROS
Education
University of Nevada-Las Vegas
Mental Health Center April 2014 - Present
Mental Health Center December 2012 - April 2014
American Express Business Travel June 2007 - June 2009
Ramada Inn October 2008 - March 2009
Courtyard by Marriott September 2005 - June 2007
Courtyard by Marriott April 2003 - September 2005
The Ritz-Carlton Hotel Company LLC March 2002 - April 2003
Skills
Customer Satisfaction, Software Documentation, Training, Community Outreach, Outlook, Conflict Resolution, Microsoft Office, Program Development
Education
Walla Walla College 2013 — 2014
Master's degree, Social Work
The University of Montana 2000 — 2013
Bachelor of Arts (B.A.), Psychology
The University of Montana 2000 — 2013
Bachelor's degree, Social Work
Coral Tree Cafe March 2012 - January 2013
Columbia Sussex July 2006 - February 2012
Oakroom Seelbach Hilton January 2004 - July 2006
The Ritz-Carlton Hotel Company LLC July 1998 - January 2004
Skills
Banquets, Micros, Rooms Division
Education
University of Massachusetts, Amherst 1989 — 1993
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
The Ritz-Carlton Hotel Company LLC May 2011 - Present
Marriott International May 2001 - May 2011
Skills
Hotels, Hospitality Industry, Front Office, Micros, Rooms Division, Hospitality, Property Management..., FOSSE, Payroll, Timesaver, Delphi, Financial Reporting
Education
University of Massachusetts Boston 2007 — 2009
BS, Business Management/Finance
The Ritz-Carlton Hotel Company LLC Director of BanquetsThe Ritz-Carlton, Boston2002 - 2003
Education
University of Massachusetts, Amherst 2001 — 2003
Natural Resources
Irvine Marriott June 2014 - Present
The Ritz-Carlton Hotel Company LLC March 2012 - June 2014
Four Seasons Hotels and Resorts June 2011 - March 2012
Four Seasons Hotel Las Vegas June 2010 - June 2011
Four Seasons Hotels and Resorts October 2008 - June 2010
Four Seasons Hotels and Resorts October 2007 - October 2008
Four Seasons Hotels and Resorts October 2006 - October 2007
Four Seasons Hotels and Resorts July 2005 - October 2006
Skills
Banquets, Catering, Casino, Culinary Skills, Customer Satisfaction, Customer Service, Delphi, Employee Relations, Employee Training, Event Management, Event Planning, Fine Dining, Food, Front Office, Guest Service Management, Hiring, Hospitality, Hospitality Industry, Hospitality Management, Hotel Administration, Hotel Booking, Hotel Management, Hotels, Inventory Management, Lodging, Luxury, Meeting Planning, Menu Development, Micros, Opening Hotels, Opera, Pre-opening, Process Scheduler, Property Management..., Resorts, Restaurant Management, Restaurants, Revenue Analysis, Rooms Division, Spa, Rooms Division..., Team Building, Tourism, Training, VIP, Yield Management, Wine, Concierge Services, Food, Pre-opening experience
Education
University of Nevada-Las Vegas 2003 — 2003
B.S., Hotel Administration
Anguilla, British West Indies October 2011 - Present
Maldives April 2010 - November 2010
Bedford Springs Resort November 2007 - February 2010
Marriott Boca Raton September 2006 - October 2007
Hilton March 2004 - March 2006
The Ritz-Carlton Hotel Company LLC December 2000 - February 2004
St Regis Hotel, Washington, D.C. - Starwood Hotels & Resorts Worldwide, Inc. August 1994 - September 2000
IHTTI, Neuchatel, Switzerland 1991 - 1991
Skills
Hospitality Management, Guest Satisfaction, Pre-opening, Food & Beverage, Guest Service, Banquets, Hotel Management, Hospitality Industry, Hotels, Fine Dining, Menu Development, Resorts, Restaurants, Micros, Hospitality, Customer Service, Revenue Analysis, Yield Management, Front Office, Wine, Customer Satisfaction, Rooms Division, Pre-opening experience, Guest Service Management, Catering, Restaurant Management, Consulting, Opening Hotels, Cuisine, Opera, Property Management..., Convention Services, Hotel Booking, Tourism
Education
Virginia Tech Northern Virginia Center, Falls Church, VA, USA
Master's Degree, Master of Science, Hospitality & Tourism Management
University of Massachusetts, Amherst
Bachelor Of Science - Joint Degree, Hotel, Restaurant & Travel Administration
I.C.H.A , Brig Switzerland
Bachelor Of Science, Hotel, Restaurant & Travel Administration
IHTTI School of Hotel Management Neuchatel, Switzerland
Certification, Catering Management, Food & Beverage Administration
Marriott International October 2012 - Present
The Ritz-Carlton Hotel Company LLC January 2010 - October 2012
Levy Restaurants September 2007 - December 2009
Walt Disney World Swan and Dolphin November 2003 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Budgets, Hospitality Industry, Hospitality, Pre-opening, Training, Front Office, Wine, Opening Hotels, Food, Hospitality Management, Catering, Banquets, Restaurants, Fine Dining, Menu Development, Tourism, Culinary Skills, Meeting Planning, Team Building, Hiring, Sales, Micros, Wine Tasting, Restaurant Management, Beverage Development, Hotel Management, Hotels
Education
University of Nevada-Las Vegas 1997 — 2001
BS, Hotel/Motel Administration/Management
Prestige Global Meeting Source February 2015 - Present
Randstad August 2014 - February 2015
GSI Puerto Rico - Group Services, Inc. November 2013 - May 2014
Randstad July 2012 - October 2013
Randstad January 2012 - July 2012
Randstad September 2010 - December 2011
The Ritz-Carlton Hotel Company LLC January 2008 - May 2010
Target Financial Services January 2006 - September 2007
Skills
Temporary Placement, Recruiting, Human Resources, Coaching, Administration, Applicant Tracking..., Benefits Administration, Benefits Negotiation, CRM, Career Counseling, Cold Calling, Contract Recruitment, College Recruiting, Credit, Customer Satisfaction, Customer Service, Dance, Employee Benefits, Employee Relations, Employee Engagement, Employee Training, Executive Search, Finance, HR Consulting, HR Policies, HRIS, Hiring, Insurance, Internet Recruiting, Interviews, Leadership, Management, Networking, New Hire Orientations, Onboarding, Organizational..., Outsourcing, Performance Management, Permanent Placement, Recruitment Advertising, Resume Writing, Screening, Sales, Screening Resumes, Social Media, Social Networking, Staffing Services, Talent Acquisition, Talent Management, Technical Recruiting
Education
University of Minnesota-Twin Cities 2003 — 2007
Bachelor of Arts, Communication Studies
The Ritz-Carlton Hotel Company LLC April 2007 - Present
Fleur de Tease 2006 - 2010
Education
Blue Cliff College 2004 — 2005
Diploma, Massage Therapy
University of Massachusetts, Amherst 1999 — 2001
Theater, German
Conservancy of Southwest Florida February 2014 - Present
The Ritz-Carlton Hotel Company LLC April 2013 - February 2014
The Ritz-Carlton Hotel Company LLC November 2012 - February 2014
American Friends of Magen David Adom September 2011 - October 2012
The University of Miami May 2010 - June 2010
IFM Systems, Inc May 2009 - June 2010
Avon Walk for Breast Cancer May 2007 - August 2007
J.Crew May 2006 - August 2007
The Connection, Inc. September 2006 - May 2007
Skills
Non-profits, Community Development, Event Planning, Public Relations, Social Networking, Public Speaking, Social Media, Press Releases, Fundraising, Newsletters, Editing, Social Media Marketing, Media Relations, Event Management, Customer Service, Hospitality Industry
Education
University of Miami 2010 — 2011
Master of Arts, Liberal Studies
University of Miami
Bachelor of Science, Communication; Public Relations, Women and Gender Studies
Hilton New York Conference Planning ManagerTrump international Hotel and Tower, ChicagoOctober 2008 - December 2010
The Ritz-Carlton Hotel Company LLC January 2008 - September 2008
HIlton Chicago January 2006 - December 2007
The Waldorf=Astoria, New York October 2003 - January 2006
Waldorf=Astoria, New York January 2003 - January 2006
Education
University of Maryland Eastern Shore
B.S., Hotel Restaurant Management
The Wood January 2014 - Present
The Ritz-Carlton Hotel Company LLC April 2012 - December 2013
Refugee and Immigration Services 2011 - 2011
Lakota Coffee Company 2009 - 2011
Skills
Management, Social Media Marketing, PowerPoint, Payroll, Microsoft Word, Politics, Microsoft Office, Word, First Aid, Supply Ordering, Cash Flow
Education
University of Missouri-Columbia 2009 — 2011
Bachelor Degree, International Studies
John Cabot University 2008 — 2009
International Studies
ORANGE EVENT SPACE September 2011 - Present
EXPRESS*IVE Catering 2003 - Present
American Restaurant 1997 - 2003
The Ritz-Carlton Hotel Company LLC 1990 - 1997
Hyatt Hotels Corporation 1983 - 1990
Skills
Event Planning, Strategic Planning, Event Management, Sales, Customer Service, Marketing, Public Speaking, Management, Social Media, Food & Beverage, Hotels, Catering, Banquets, Leadership, Social Media Marketing
Education
Pleasant Hill High School
University of Missouri-Columbia
Bachelor of Science (B.S.), Consumer Economics
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company LLC August 2012 - Present
The Ritz-Carlton Hotel Company LLC October 2011 - August 2012
Marriott International December 2009 - October 2011
Marriott International December 2007 - December 2009
Skills
Banquets, Food & Beverage, Restaurant Management, Luxury Travel, Hospitality, Hospitality Management, Hotel Management, Fine Dining, Micros, Hospitality Industry, Revenue Analysis, Catering, Union Relations, Payroll Analysis
Education
University of Massachusetts, Amherst 2003 — 2007
Hospitality and Tourism Managment, Hospitality Administration/Management
Watertown Public Schools August 1999 - Present
CD Becks September 1989 - May 1997
The Ritz-Carlton Hotel Company LLC September 1988 - July 1989
Quenchers Saloon, Chicago May 1980 - August 1988
Skills
Cooking, First Aid, Cpr Certified, Restaurant Management, Bartending, Bookkeeping, Typing, Customer Service, Hospitality, People-oriented, Food, Front-end, Business experience, Problem Solving, Public Speaking
Education
Cooking and Hospitality Institute in Chicao 1987 — 1988
Culinary Arts/Chef Training
University of Illinois at Chicago 1975 — 1984
BS, Criminal Justice
EHAnderson Fine WoodWorking March 2006 - Present
The Ritz-Carlton Hotel Company LLC April 2001 - March 2004
Ahlstrom January 1998 - April 2000
USAlliance Coosa Pines October 1997 - October 1999
Kimberly-Clark June 1995 - October 1997
Kimberly-Clark February 1992 - May 1995
Scott Paper April 1985 - February 1992
Scott Paper February 1977 - April 1985
United States Marine Corps May 1973 - January 1977
Skills
Leadership, Pastry, Public Speaking, Construction, Social Media, Event Planning, Event Management, Budgets, Microsoft Office, Project Planning
Education
University of Maine 1969 — 1973
Bachelor of Science (BS), Forest Resources Production and Management
The Ritz-Carlton Hotel Company LLC October 2012 - Present
Southern Sun Hotels August 2010 - January 2011
Education
University of Johannesburg 2007 — 2011
national diploma hospitality management