The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
The Ritz-Carlton Hotel Company LLC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Ritz-Carlton Hotel Company LLC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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The Ritz-Carlton Hotel Company LLC Employees
Georgia State University January 2001 - Present
Georgia State University September 1991 - December 2000
The Ritz-Carlton Hotel Company LLC September 1990 - July 1991
The Ritz-Carlton Hotel Company L.L.C. August 1983 - September 1990
Hyatt Regency Savannah 1981 - 1983
Hyatt Regency Atlanta 1980 - 1981
Skills
Leadership, Learning & Development..., Hospitality, Hospitality Industry, Customer Service, Event Planning, Event Management, Human Resources, Development & delivery..., Hospitality Management, Higher Education..., Restaurants, PowerPoint, Public Speaking, Inspiration, Microsoft Office, Food & Beverage, Training, Staff Development, Hotels, Employee Training, Employee Relations, Teaching, Leadership Development, Social Networking
Education
Georgia State University 1986 — 1991
Ph.D., Human Resources
The University of Georgia 1978 — 1979
MSW
Armstrong Atlantic State University 1972 — 1976
Bachelor's degree
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
Nordstrom Cafe Bistro August 2013 - June 2015
The Ritz-Carlton Hotel Company LLC April 2013 - March 2014
H&M September 2007 - May 2012
Fearless Records 2005 - 2006
Skills
Time Management, Inventory Management, Culinary Skills, Baking, Food Preparation, Food & Beverage, Food Service, Food Safety, Hospitality, Retail, Microsoft Word, PowerPoint, Customer Service, Retail Sales, Microsoft Excel, Cashiering, Banquets, Food, Restaurants, Inventory Control, Facebook, Sanitation, Cooking, Teamwork
Education
The Art Institute of California-Orange County 2011 — 2013
Associate of Science (A.S.), Culinary Arts/Chef Training
Citrus College 2006 — 2007
Associate of Arts (A.A.), Recording Arts Technology/Technician
Carr Long Real Estate May 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2013 - May 2014
Vans October 2011 - May 2013
Skills
Guest Service Management, Project Management, Retail Sales, Retail Category..., Microsoft Excel, Sales, Microsoft Office, Customer Service, Management, Human Resources, Teamwork, Social Networking
Education
California State University-Chico 2008 — 2013
Bachelor's Degree, Business Administration and Management, Project Management, 3.0
Shasta High School 2004 — 2008
W Hotels April 2009 - Present
The Ritz-Carlton Hotel Company L.L.C. August 2008 - April 2009
United States Marine Corps September 2001 - September 2006
Skills
Hotels, Hotel Management, Pre-opening, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Security Management, Security Operations, Physical Security
Education
Broward College
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - July 2015
The Ritz-Carlton Hotel Company L.L.C. December 2012 - March 2014
W Hotels January 2011 - March 2013
Hyatt Hotels Corporation May 2012 - December 2012
Polynesian Cultural Center October 2010 - December 2010
DoubleTree by Hilton June 2010 - September 2010
Hollister Co. April 2010 - September 2010
Brigham Young University Hawaii October 2009 - March 2010
Conrad Hotels/Resorts by Hilton February 2009 - June 2009
Skills
Front Office, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Micros, Rooms Division, Resorts, Property Management..., Food & Beverage, Opera, Banquets, Hotel Booking, Tourism, Restaurants, Catering, Microsoft Office, Customer Service, PowerPoint, Public Speaking, Microsoft Word
Education
American University 2013 — 2015
Bachelor of Business Administration (BBA), Analytics and Innovation
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2014 - February 2015
Azusa Pacific University January 2012 - January 2013
Ms. Smith and Ms. Vertin January 2010 - January 2012
C28 May 2008 - February 2009
Skills
Ritz-Carlton Certified..., Event Planning, Teaching, Customer Service, Retail, Public Speaking, Hospitality, Educational Leadership, Fashion, Fundraising, Sales, Nonprofits, Community Outreach, Academic Tutoring, Volunteer Management
Education
Azusa Pacific University 2010 — 2013
Bachelor of Arts (BA), English/Language Arts Teacher Education
De Anza College 2009 — 2010
The Plaza, A Fairmont Managed Hotel October 2014 - Present
InterContinental Hotels Group March 2013 - October 2014
Hyatt Regency December 2009 - March 2013
Ocean Properties Ltd. Hotels & Resorts August 2010 - March 2011
Ellenton Suds Sports Bar & Grill August 2008 - June 2010
The Ritz-Carlton Hotel Company L.L.C. February 2006 - October 2009
Skills
Accounts Receivable, Accounting, Revenue Analysis, Hotels, Hospitality, Purchasing, Food & Beverage, Hospitality Management, MICROS, Banquets, Catering, Event Management, Property Management..., Fine Dining, Restaurants, Hospitality Industry, Budgets, Customer Service, Restaurant Management, Opera
Education
City University of New York-College of Staten Island 2015 — 2018
Computer Science & Mathematics, Computer Science
University of South Florida
Hospitality Administration/Management
Highlands of Pittsford August 2014 - Present
DelMonte Hotel Group May 2008 - August 2014
The Ritz-Carlton Hotel Company L.L.C. June 2003 - July 2007
Skills
Banquets, Culinary Skills, Menu Development, Fine Dining, Catering, Restaurants, Food & Beverage, Hospitality Management, Restaurant Management, Pre-opening, Cooking, Food Service, Hotels, Hospitality, Hospitality Industry, Hotel Management, Micros, Resorts, Cuisine, Recipes, MICROS
Education
Alfred State College - SUNY College of Technology 2001 — 2003
Associate's degree, Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company LLC April 2013 - June 2014
The Ritz-Carlton Hotel Company LLC May 2012 - April 2013
The Ritz-Carlton Hotel Company LLC June 2011 - April 2012
New York Palace Hotel September 2010 - June 2011
The Ritz-Carlton Hotel Company LLC November 2009 - August 2010
University of San Francisco 2005 - 2009
Skills
PowerPoint, Event Planning, Microsoft Excel, Research, Microsoft Word, Customer Service, Time Management, Event Management, Catering, Food & Beverage
Education
University of San Francisco 2005 — 2009
B.S., Hospitality Industry Management
Omni Hotels & Resorts April 2015 - Present
The Ritz-Carlton, Amelia Island February 2014 - April 2015
The Ritz-Carlton Hotel Company L.L.C. December 2012 - February 2014
Skills
Hospitality Management, Hotel Management, Pre-opening, Rooms Division, Front Office, Resorts, Property Management..., Pre-opening experience, MICROS, Banquets, Hospitality Industry, Hotels, Rooms Division..., Customer Service
Education
Broward College 2012 — 2014
Buisness Administration
Massage Envy Spa March 2015 - Present
Cabarrus College of Health Science January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - December 2014
Marco Island Marriott Beach Resort August 2011 - February 2014
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Resorts, Spa, Banquets, Customer Service, Food, Front Office, Hospitality, Micros, Pre-opening, Property Management..., Revenue Analysis, Rooms Division, Yield Management
Education
Florida Gulf Coast University 2003 — 2007
Bachelor of Science (B.S.), Hospitality Management
Cabarrus College of Health Sciences
Occupational Therapy/Therapist
Marriott International May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. 2010 - May 2015
Skills
Hospitality Management, Customer Service, Hotels, Hotel Management, Hospitality Industry, Pre-opening, Hospitality, Resorts
Education
California State University-Long Beach 2003 — 2007
Bachelor of Arts (BA), Political Science and Government
Consolidated Contracting Services June 2014 - August 2014
PGP Properties October 2013 - May 2014
The Ritz-Carlton Hotel Company L.L.C. June 2012 - August 2012
Education
California Polytechnic State University-San Luis Obispo 2013 — 2015
Bachelor of Science (BS), Finance and Financial Management Services, Senior
BMW of North America, LLC July 2013 - Present
Windish Agency January 2013 - June 2013
Kogod School of Business, American University September 2009 - December 2012
Burberry January 2012 - May 2012
Coldwell Banker Previews International - Beverly Hills North January 2011 - December 2011
DPLA, Dream Projects Los Angeles February 2011 - August 2011
Bravo TV / NBC Universal May 2010 - March 2011
The Ritz-Carlton Hotel Company L.L.C. May 2010 - August 2010
Gallagher & Gallagher Worldwide, Inc May 2009 - August 2009
Skills
Social Media, Event Planning, PowerPoint, Microsoft Excel, Community Outreach, Microsoft Office, Facebook, Social Networking, Microsoft Word, Social Media Marketing, Real Estate, Marketing Strategy, Corporate Branding, Personal Branding, Project Management, International Logistics, Fashion, Press Office, Media Outreach, Photoshop, Marketing, Market Research, Public Relations, Leadership, Digital Marketing, Management, CRM, Advertising
Education
American University - Kogod School of Business 2009 — 2013
Bachelor of Science (BS), Business Administration, International Marketing
FIE, London Business Internship Program 2012 — 2012
International Business
Notre Dame Jr./Sr. High School 2004 — 2009
The Ritz-Carlton Hotel Company L.L.C. February 2011 - Present
Fearings Restaurant at the Ritz-Carlton July 2007 - January 2011
Ritz-Carlton Hotel Cleveland, OH November 2004 - July 2007
Skills
Pastry, Banquets, Cooking, Hospitality Management, Chef, Hotels, Hospitality, Menu Development, Fine Dining, Catering, Hospitality Industry, Pre-opening, Culinary Skills, Restaurants, Food & Beverage, Restaurant Management
Education
Le Cordon Bleu London 2004 — 2004
Diplome de Patisserie
The Restaurant School at Walnut Hill College 2002 — 2004
Continuing Education Classes, Baking and Pastry Arts/Baker/Pastry Chef
Kent State University 1991 — 1996
Bachelor of Science (B.S.), Photo-Illustration
The New York Palace January 2015 - Present
JW Marriott Essex House July 2014 - December 2014
The Ritz-Carlton Hotel Company L.L.C. January 2014 - July 2014
The Ritz-Carlton Hotel Company L.L.C. September 2013 - January 2014
MGM Grand Hotel & Casino Las Vegas May 2013 - August 2013
Catering on the Charles September 2010 - May 2013
Residence Inn by Marriott May 2012 - January 2013
The Walt Disney Company June 2011 - January 2012
Skills
PowerPoint, Event Planning, Facebook, Social Media, Microsoft Office, Microsoft Word, Microsoft Excel, Social Media Marketing, Social Networking, Customer Service, Public Speaking, Event Management, Research, Blogging, Hospitality, Hospitality Management, Outlook, Access, Data Analysis, Time Management, Teamwork
Education
Boston University 2010 — 2014
Bachelor of Science in Hospitality Administration
American Exteriors LLC June 2014 - September 2014
Homescape, LLC March 2011 - May 2014
Apex Systems June 2011 - February 2012
ICOR Partners, LLC April 2009 - October 2009
Allsteel November 2008 - April 2009
Sirius XM Radio Inc. June 2008 - November 2008
The Ritz-Carlton Hotel Company, L.L.C. September 2007 - February 2008
Duval County Public Schools September 2005 - May 2006
Education
University of Richmond 2001 — 2005
Bachelor's Degree, Fine/Studio Arts, General
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - February 2015
The Ritz-Carlton Hotel Company L.L.C. May 2014 - October 2014
The Ritz-Carlton Hotel Company L.L.C. July 2012 - December 2013
La Plancha del Mar October 2010 - July 2012
Xanterra Parks & Resorts April 2009 - October 2009
Xanterra Parks & Resorts Yellowstone April 2009 - October 2009
Casa Rustica Restaurant October 2008 - April 2009
Clemmons Cheesecake Company, LLC January 2007 - April 2009
Urban Legacy Breakers February 2007 - August 2008
Skills
Public Relations, Marketing, Event Planning, Media Relations, Time Management, Fundraising, Customer Service, Budgets, Creative Writing, Photoshop, Microsoft Office, PowerPoint
Education
Appalachian State University 2003 — 2008
Bachelor of Science, Communication concentrating; Corporate Public Relations
Bishop McGuinness Catholic High School 1999 — 2003
Aimco March 2015 - Present
Aimco May 2014 - Present
Beth Israel Deaconess Medical Center 2011 - 2013
Marriott International January 2009 - 2010
The Ritz-Carlton Hotel Company L.L.C. September 2001 - May 2007
Skills
Culinary Skills, Hospitality, Hospitality Management, Teamwork, Hospitals, Healthcare, Patient Safety, Culinary Management, Hotels, New Restaurant Openings, Residential sales and..., Customer Engagement, Customer Service, Cooking
Education
Bunker Hill Community College
Associate's Degree, Hotel, Motel, and Restaurant Management
Sea Island Company March 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2013 - July 2013
Grand Velas Riviera Maya, Playa del Carmen, México June 2012 - July 2012
Instituto Mexicano del Seguro Social July 2009 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, English, Social Media, Public Speaking, Customer Service, Research, Teamwork
Education
Le Cordon Bleu Mexico 2010 — 2013
Bachelor of Business Administration (BBA), Culinary Arts/Chef Training
Universidad Anáhuac / Universidad Anahuac 2010 — 2013
Bachelor of Business Administration (BBA), Culinary Arts/Chef Training
Universidad Anáhuac 2004 — 2009
Medicine
The Ritz-Carlton Hotel Company L.L.C. January 2014 - September 2014
JW Marriott April 2010 - January 2014
Red Door Spa January 2011 - January 2012
Range Fuels, Inc. March 2007 - February 2009
Crystal Yardley Photography 2004 - 2009
SkyWest Airlines November 2002 - March 2007
Skills
Management, Sales, Event Planning, Team Building, Customer Service, Photography, Event Management, Weddings, Portraits, Contract Management, Microsoft Office, Renewable Energy, Photos, Natural Gas, Procurement, Energy, Proposal Writing, Gas, Petroleum, Inspiring People, Hospitality, Hotel Management, Hotels, Restaurants, Food & Beverage, Food Safety, Food Industry, Food Quality, Wine & Spirits Industry, Beverage Industry, Resorts, Leadership, Team Leadership, MICROS, Atlas, Luxury Travel, Brand Awareness, Auditing
Education
Arizona State University 2013 — 2015
Organizational Leadership, Organizational Leadership
Paradise Valley Community College 2011 — 2013
Associate of Arts (AA), Biology, General, 4.0
Art Institute of Colorado 2004 — 2005
Interior Design
Saddleback College 1999 — 2001
General
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2013 - May 2015
Antica Napa August 2013 - November 2013
L'Auberge de Sedona February 2011 - August 2013
The Ritz-Carlton, Dove Mountain 2009 - February 2011
JW Starr Pass Resort & Spa 2005 - January 2009
Orlando World Center Marriott Resort 2003 - 2005
Renaissance Harborplace Hotel 2000 - 2003
Renaissance Tower City Center 1996 - 2000
Skills
Food & Beverage, Hospitality Management, Banquets, Hotels, Resorts, Hospitality Industry, Restaurants, Menu Development, Fine Dining, Hospitality, Catering, Restaurant Management, Micros, Pre-opening, Revenue Analysis, Cuisine, Front Office, Food, Cooking, Wine, Event Planning, Recipes, Customer Service, Event Management, Property Management..., Yield Management, Customer Satisfaction, Food Service, Budgets, Inventory Management, Luxury, Bartending, Income Statement, Profit, Wine Tasting, Hotel Management, Forecasting, New Restaurant Openings, Tourism, Rooms Division, Pastry, Leadership, Process Scheduler
Education
Court of Master Sommeliers 2006 — 2012
Certified Sommelier
University of Arizona, Eller College of Management 2006 — 2008
MBA
Case Western Reserve University 1991 — 1995
BA, Psychology
Kimpton Hotels & Restaurants November 2013 - Present
The Blackstone Renaissance Hotel & Mercat a la Planxa November 2012 - November 2013
Four Seasons Hotels and Resorts June 2011 - December 2011
Arizona PIRG January 2011 - May 2011
The Ritz-Carlton Hotel Company L.L.C. June 2008 - May 2011
Skills
Grassroots Organizing, Community Outreach, Press Releases, Social Networking, Nonprofits, Hospitality, Hospitality Management, Hospitality Industry, Restaurants
Education
Arizona State University 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government
La Universidad de Deusto
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2011 - March 2014
Sports Authority April 2008 - August 2011
Field House Training Facility June 2005 - April 2008
Capistrano Valley Aquatics Club June 2004 - September 2004
Tilly's May 2002 - September 2003
Skills
Hospitality, Food & Beverage, Sales, Retail, Customer Service, Hotels, Restaurants, Hospitality Industry, Catering, Micros, Banquets, Food Service, Fine Dining, Microsoft Office, Microsoft Word, PowerPoint, Food, Customer Satisfaction
Education
California State University-Long Beach 2008 — 2011
Bachelor of Arts (B.A.), Business/Managerial Economics
Saddleback College 2005 — 2007
Associate's degree, Business Administration and Management, General
International College January 2015 - Present
Union Square Hospitality Group June 2014 - August 2014
The Ritz-Carlton Hotel Company L.L.C. February 2014 - May 2014
Denihan Hospitality Group June 2013 - September 2013
Lebanese Consulate November 2012 - January 2013
Skills
Microsoft Office, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, HotSOS, Hospitality, Event Management, Event Planning, Hotels, English, Market Research, PowerPoint, Project Planning
Education
NYU 2012 — 2014
Master of Science (MS), Hospitality Industry Studies
The Institute of Culinary Education 2012 — 2013
Certificate, Restaurant/Food Services Management
American University of Beirut 2009 — 2012
Bachelor of Science (BS), Environmental Health
University of California, Los Angeles 2010 — 2010
Summer Program, Environmental Health
The Ritz-Carlton Hotel Company L.L.C. December 2013 - Present
The French Pastry School July 2013 - December 2013
The Andersons, Inc. August 2011 - December 2012
Syd's Bakery May 2012 - August 2012
Victoria's Secret August 2010 - November 2011
BGSU Information Technology Services October 2008 - May 2010
The BG News August 2007 - November 2009
Grand Lubell Photography May 2007 - August 2007
Skills
InDesign, Photography, Writing, Retouching, Illustrator, Photos, PowerPoint, Photoshop, Editing
Education
The French Pastry School 2013 — 2013
Certificate L'art de Patisserie, Baking and Pastry Arts/Baker/Pastry Chef
Bowling Green State University 2005 — 2010
Bachelor of Science, Technology, Visual Communication Technologies
Bowling Green State University 2005 — 2010
Bachelor of Science, Technology; Visual Communication Technologies
Sotheby's International Realty January 2014 - Present
Keller Williams Realty January 2012 - March 2013
The MBA Team - White House Properties January 2010 - January 2012
Four Seasons Hotel Los Angeles at Beverly Hills 2002 - 2005
Four Seasons Hotels and Resorts 1995 - 2005
Four Seasons Hotels and Resorts 1994 - 2005
Four Seasons Hotels and Resorts 1994 - 2005
Four Seasons Hotels and Resorts 1994 - 2005
Four Seasons Hotel Washington DC 1999 - 2002
The Ritz-Carlton Hotel Company, L.L.C. 1990 - 1993
Skills
Human Resources, Real Estate, Luxury, Hospitality, Hotels, Resorts, Hospitality Management, Hospitality Industry, Negotiation, Food & Beverage, Hotel Management, Relocation, Contract Negotiation, First Time Home Buyers, Condos, Restaurants, Sellers, Investment Properties, Sales, Marketing
Education
University of South Carolina - Darla Moore School of Business 1986 — 1988
MIBS, International Business
University of South Carolina-Columbia 1986 — 1988
MIBS, International Business
Wofford College 1982 — 1985
BS, Biology
Travel Portland September 2015 - Present
The Allison Inn and Spa June 2015 - September 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - February 2015
The Ritz-Carlton Hotel Company L.L.C. October 2013 - October 2014
Samaritan's Purse July 2012 - December 2012
Elevation Church September 2011 - February 2012
TOMS January 2011 - June 2011
Elevation Church August 2010 - December 2010
The Ritz-Carlton Hotel Company LLC September 2008 - October 2009
The Ritz-Carlton Destination Club January 2008 - September 2008
Skills
Event Planning, Organizational..., Marketing, Non-profit Program..., Wedding Planning, Community Outreach, Economic Development, Project Coordination, Time Management
Education
Biola University 2003 — 2007
Bachelor's degree, Business Administration, Management and Operations
Hampton Inn Coconut Grove/Coral Gables February 2014 - Present
Hampton Inn Coconut Grove/Coral Gables November 2012 - February 2014
Macy's October 2011 - November 2012
The Ritz-Carlton Hotel Company, L.L.C. October 2010 - October 2011
Skills
Hotels, Hospitality Industry, Guest Service Management, Concierge Services, Front Office, Reservations, PBX, Customer Service, Property Management..., Night Audit, Hotel Booking, OnQ, Microsoft Excel, Supervisory Skills, Employee Training, Telephone Skills, Cash Handling, Microsoft Word, Microsoft Publisher, English, Spanish, PowerPoint, Hospitality
Education
University of Santo Tomas 2006 — 2010
Bachelor's degree, Tourism and Travel Services Management
Half Moon Bay Brewing Co December 2014 - Present
Posh Pumpkins September 2014 - November 2014
Ritz Carlton Half Moon Bay June 2010 - August 2014
The Ritz-Carlton Hotel Company L.L.C. June 2010 - August 2014
Northstar at Tahoe October 2008 - April 2010
Skills
Restaurants, Food, Food Service, Food & Beverage, Catering, Menu Development, Hospitality, Customer Service, Restaurant Management, Food Safety, Fine Dining, Banquets, Microsoft Office, Inventory Management, Microsoft Excel, Hospitality Management, Cooking, Microsoft Word, PowerPoint, Strategic Planning
Education
Skyline College 2015 — 2015
In Progress, Emergency Medical Technology/Technician (EMT Paramedic)
Cañada College 2013 — 2015
Associate of Science (AS), Health Services/Allied Health/Health Sciences, General
College of San Mateo 2012 — 2015
Health Services/Allied Health/Health Sciences, General
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - February 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2012 - June 2014
Puerto Rico Department of Education January 2014 - May 2014
Uno Chicago Grill September 2003 - April 2013
Marriott International 2010 - November 2012
Department of Education of Puerto Rico September 2007 - May 2009
Skills
Servers, Teaching, Training, Employee Training, Computers, Bilingual, Teamwork, Dance Education, Dance, Hospitality, Hosting, Bartending, Opera, Microsoft Office, Microsoft Word, Microsoft Excel, Micros, PowerPoint, Sports, Customer Service, Restaurants, Food, Recipes, Food Safety, Spanish, Front Office, Pre-opening, Wine Tasting, Friendly Personality, Resorts, Hospitality Industry, Sanitation, Telephone Skills, Food, ServSafe, Food Service, Food Preparation, Opening Hotels, Hotels, OpenTable
Education
University of Puerto Rico-Rio Piedras 2005 — 2009
Bachelor's degree, Physical Education Teaching and Coaching
Universidad de Puerto Rico 2003 — 2005
Associate's degree, physical education for disability childrens
Colegio de la Inmaculada. Puert Rico 1989 — 2003
high school degree, High School/Secondary Diplomas and Certificates
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
IPC (USA) Inc November 2008 - Present
IPC (USA) Inc December 2007 - September 2008
IPC (USA) Inc November 2006 - November 2007
Yamaha Motor Corporation, USA April 2006 - October 2006
Loews Hotels February 2003 - April 2006
The Ritz-Carlton Hotel Company L.L.C. May 2001 - January 2003
China Airlines 2000 - 2001
Skills
Operations Management, Marketing Strategy, Customer Service, Transportation, Freight, Strategic Planning, Project Management, Cycling, Management, Budgets, Forecasting, Accounts Payable, Time Management, Contract Negotiation, Pricing, Energy, Negotiation, New Business Development
Education
California State University-Dominguez Hills
Bachelor of Applied Science (BASc), Business Administration and Management, General
El Camino College
Associate of Science (AS), Business Administration and Management, General
Orange motors inc April 2013 - February 2014
DePaula Chevrolet Albany 2012 - April 2013
Latham ford October 1995 - April 2010
Marriott marquis new york 1990 - 1994
The Ritz-Carlton Hotel Company L.L.C. 1984 - 1990
Skills
English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Customer Service, Negotiation, Customer Satisfaction, Budgets, Team Building, Sales, Retail, Inventory Management
Education
Montgomery College 1985 — 1987
Hotel/Motel Administration/Management
Park west high school 1980 — 1982
Hotel/Motel Administration/Management
Apple January 2015 - Present
The Hotel Consultants September 2014 - Present
Whitney Peak Hotel January 2014 - September 2014
Joie de Vivre Hospitality January 2008 - January 2014
Hotel De Anza October 2006 - December 2007
Travelclick 2004 - 2006
InterContinental Hotels & Resorts 2000 - 2004
Hilton Worldwide 2000 - 2003
Sofitel 1999 - 2000
The Ritz-Carlton Hotel Company, L.L.C. 1996 - 1999
Skills
Revenue Management, Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Hotels, Online Marketing, Forecasting, Sales Management, Team Building, Front Office, Customer Service, Customer Relations, E-commerce, Guest Satisfaction, Budgeting, Yield Management, Strategic Planning, Contract Negotiations, Inventory Management, New Business Development, Contract Negotiation, Opera, Food & Beverage, Account Management, Tourism, P&L, Excel, Marketing Strategy, Event Planning, SEO, Microsoft Office, Problem Solving, Restaurants, Word, Guest Service, Trade Shows, Operations Management, Advertising, Promotions, Social Media Marketing, Hiring, Social Media, PowerPoint, Resorts, Event Management, Negotiation, Catering, Revenue Analysis, Recruiting
Education
University of San Francisco 1992 — 1995
Bachelor of Arts (B.A.)
Gracie Academy
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - July 2015
The Boulders, A Waldorf Astoria Resort August 2012 - November 2013
Desert Mountain Properties September 2009 - June 2012
Smith Brown Hospitality Group March 2009 - September 2009
Desert Mountain Properties September 2008 - March 2009
Credit Union West December 2003 - September 2008
Skills
Event Planning, Food, Catering, Wedding Planning, Food & Beverage, Corporate Events, Meeting Planning, Hospitality Industry, Restaurants, Event Management, Parties, Weddings, Hospitality, Hotels, Trade Shows, Resorts, Hospitality Management, Galas, Tourism, Budgets, Menu Development, Sales, Food Service, Revenue Analysis, Banquets, Dinners, Holidays, Hotel Management, Golf, Convention Services, Entertainment, Culinary Skills, Process Scheduler, Negotiation, Time Management, Marketing, Property Management..., Team Building, Public Relations, Fine Dining, Receptions, Front Office, Customer Service, OnQ, Wine, Management, Restaurant Management, Pre-opening, Micros, Yield Management
Education
Arizona State University West 2004 — 2008
Bachlors, Communication Studies and Special Events Management Minor
Arizona State University West
Dierdre Richardson, LLC November 2013 - Present
Colorado Athletic Club March 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2011 - Present
St. Julien Hotel & Spa April 2011 - Present
Skills
Bodywork, Therapeutic Massage, Myofascial Release, Chair Massage, Deep Tissue Massage, Medical Massage, Stretching, Swedish, Aromatherapy, Trigger Point Therapy, Reflexology, Neuromuscular Therapy, Sports Massage, Shiatsu, Lomi Lomi, Lymphatic Drainage
Education
Swedish Institute a College of Health Sciences 2006 — 2007
Associate's degree, Occupational Studies Massage Therapy
Allegheny College 2002 — 2005
Bachelor of Arts (BA), History
The Ritz-Carlton Hotel Company L.L.C. October 2011 - Present
The Ritz Carlton in Fort Lauderdale October 2011 - November 2013
U1st Sports, S.L August 2007 - October 2010
Dimpel, S.L May 2006 - August 2006
Akra August 2004 - May 2006
Barry University September 2004 - June 2005
Barry University August 2004 - June 2005
General Optica June 2004 - October 2004
GEA Iberica, S June 2004 - August 2004
Barry University 2001 - 2004
Education
Barry University 2001 — 2006
MBA, International Business
Barry University 2001 — 2004
Bachelor of Science, Business Management
Us Title Insurance Agency Ltd October 2014 - Present
Willow Creek Country Club 2013 - 2015
Oakwood Chiropractic and Wellness Center 2013 - 2014
Malibu Conference Center at Calamigos Ranch 2012 - 2013
The Wellness Center 2010 - 2012
Nick Boswell Photography 2008 - 2010
Durand Lighting & Electric 2007 - 2008
The Ritz-Carlton Hotel Company L.L.C. 2000 - 2008
TLC Escrow, Inc. 2006 - 2007
Chicago Title Company 2002 - 2006
Skills
Guest Recovery, Microsoft Office, Customer Service, Photoshop, Hospitality, Social Networking, Open Table, Fashion, Culinary Education, Event Planning, Illustrator, Culinary Skills, Social Media, Banquet Operations, Corporate Events, TIPS Certified, Facebook, Time Management, Budgets, Photography, Event Management, Entrepreneurship, Public Speaking, Training
Education
Maharishi University of Management 2012 — 2012
Landmark Education 2006 — 2008
Landmark Forum through Self-Expression and Leadership Program
Escrow Institute 2005 — 2005
Escrow I, II and III Certificates, Escrow Officer Program
Citrus College 1995 — 1996
Arcadia High School 1991 — 1994
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. 2014 - 2014
The Ritz-Carlton Hotel Company L.L.C. 2014 - 2014
Cat's Hostel June 2013 - August 2013
Skills
New Business Development, Social Networking, English, Public Speaking, Microsoft Office, Teamwork, Research, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Event Management, Time Management, Project Management, Management, Market Research, Business Strategy, Marketing, Leadership, Marketing Strategy, Teaching
Education
American University in Bulgaria 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Harvest Bible Chapel Denver February 2013 - Present
Towne Park June 2012 - February 2013
The Ritz-Carlton Hotel Company L.L.C. December 2009 - November 2011
Skills
Cold Calling, Account Management, Sales, Salesforce.com, Customer Service, Event Management, Marketing, Social Media, Event Planning, Leadership, Sales Management, Customer Satisfaction, Sales Presentations, Sales Process
Education
Colorado Christian University 2011 — 2015
North Central University 2007 — 2008
Pastoral Studies/Counseling
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2014 - April 2015
Hilton Columbia Center June 2013 - May 2014
Hilton Columbia Center August 2012 - June 2013
Hilton Ocala May 2012 - August 2012
The National Resource Center May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, Windows, Time Management, Sales, Event Management, Event Planning, Hotels
Education
University of South Carolina-Columbia 2009 — 2013
Bachelor's degree, Hospitality Administration/Management
Florence University of the Arts
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
FirstBank Puerto Rico September 2014 - November 2014
The Ritz-Carlton Hotel Company L.L.C. 2013 - 2014
P&G Olay LLC June 2012 - May 2013
Skills
Employee Relations, ADP Payroll, Onboarding, Recruiting, Taleo, New Hire Orientations, HR Policies, Benefits Administration, Employee Engagement, Leave of Absence, Talent Management, Employee Recognition, Talent Acquisition, Deferred Compensation, Labor Relations, Background Checks
Education
Caribbean University-Bayamon 2013 — 2015
Master of Business Administration (MBA), Human Resources
Universidad de Puerto Rico 2007 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - July 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - July 2014
The Ritz-Carlton Hotel Company, L.L.C. November 2012 - September 2013
Skills
Hotels, Hospitality, Hospitality Industry, Resorts, Rooms Division, Customer Satisfaction, Micros, MICROS, Catering, Customer Service, Food & Beverage, Pre-opening, Banquets, Concierge Services, Restaurants, Leadership, Time Management, Yield Management
Education
University of South Florida 2008 — 2012
Bachelor of Arts (BA), Communication, General
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - August 2014
The Ritz-Carlton Hotel Company L.L.C. May 2013 - January 2014
Princess Cruises April 2011 - June 2012
Princess Cruises June 2010 - December 2010
Skills
Food & Beverage, Micros, Inventory Management, Restaurants, Food Allergies, Customer Service, Microsoft Office, Microsoft Word, Social Media, Public Speaking, Hospitality, Sales, Time Management, Food & Wine Pairing, Mixology
Education
Centennial College 2012 — 2013
Post-Graduate Certificate, Hotel, Resort and Restaurant Management
Zaporizhzhya Institute of Economics and Information Technologies 2004 — 2009
Bachelor's degree, Management of Organizations
Toshiba Business Solutions July 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2012 - Present
Vemma February 2009 - Present
Grease Monkeys June 2007 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Public Speaking, Strategic Planning, Budgets, Negotiation, Time Management
Education
University of North Carolina at Charlotte 2012 — 2014
Bachelor of Arts (B.A.), Criminal Justice and Criminology
Catawba College 2009 — 2011
Self-employed October 1998 - Present
Phoenix College 2001 - 2001
USDA-Natural Resources Conservation Service 1999 - 2000
The Ritz-Carlton Hotel Company L.L.C. 1999 - 1999
Motorola 1997 - 1998
Motorola 1992 - 1997
Motorola 1990 - 1997
Motorola 1986 - 1990
Motorola 1981 - 1986
Education
Phoenix College 1998 — 1999
NA, Computer Graphics, 4.0 GPA
Arizona State University 1986 — 1991
BS Finance, Mostly Stock Market classes along with other business classes., 3.57 GPA
Maricopa Community Colleges 1982 — 1984
AAS Electronic Technology, Electronics, 3.90 GPA
Ilion Central High School, Ilion, New York 1956 — 1961
High School Diploma. Regents Diploma, Business
Aristocrat February 2007 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2001 - January 2006
Skills
Casino, Gaming Industry, Budgets, Analysis, Financial Reporting, Accounting, Process Improvement, Customer Service
Education
Ball State University 1997 — 2001
Bachelor of Education (B.Ed.)
US Bank December 2008 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2007 - February 2008
Slifer Smith & Frampton Real Estate December 2004 - May 2007
Skills
Banking, Accounting, Investments, Forecasting, Microsoft Office, Management, Insurance, Leadership, Team Building, Financial Reporting, PowerPoint, Business Analysis, Process Improvement, Outlook, New Business Development, Business Development, Microsoft Word, Team Leadership, Customer Satisfaction, Accounts Payable, Retail, Coaching, Customer Service, Finance, Event Management, Sales, Event Planning
Education
Rollins College 1995 — 1999
BA, Economics
Bond University 1998 — 1998
Spectra by Comcast Spectacor June 2015 - Present
Ovations Food Services @ PPL Center August 2014 - Present
Cheer Tech Inc. January 2014 - August 2014
Crowne Plaza Hotel October 2013 - January 2014
The Ritz-Carlton Hotel Company LLC May 2013 - October 2013
The Ritz-Carlton Hotel Company L.L.C. March 2011 - May 2013
Marriott International August 2010 - March 2011
Skills
Hospitality Industry, Customer Service, Front Office, Hospitality, Rooms Division, Hospitality Management, Opera, Concierge Services, Event Management, Guest Service Management, Property Management..., Hotels, Event Planning, MICROS, Teamwork, Hotel Management, Bilingual-English/Spanis..., Always Punctual, Catering
Education
Montclair State University 2005 — 2007
Camden County College
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
Veris Consulting, Inc September 2014 - July 2015
University of Richmond August 2013 - April 2014
Veris Consulting, Inc June 2013 - August 2013
Ernst & Young June 2012 - July 2012
University of Richmond August 2010 - December 2010
Olive and Bettes June 2009 - August 2009
Education
University of Richmond - Robins School of Business 2010 — 2014
BSBA, Accounting with a concentration in International Business and a minor in Latin and Iberian Studies
TASIS England 2007 — 2010
High School
Lifetime Punchout Painting and Construction Inc. February 2014 - Present
Sodexo Campus Services August 2004 - January 2014
Contemporary Services Corporation - CSC July 2005 - January 2012
The Ritz-Carlton Hotel Company L.L.C. September 2000 - September 2002
Skills
ADP Payroll, Microsoft Office, Schedules, Inventory Control, Customer Service, Cash Management, Organization, Data Entry, Food & Beverage, Hospitality, Food, Guest Service Management, Catering, Restaurants, Invoicing, Front Office, Time Management, Coaching, Team Building
Education
Bethune-Cookman University 1992 — 1996
Bachelor of Science (B.S.), Hospitality Administration/Management
St. Jean Baptiste High School 1987 — 1991
W Hotels June 2015 - Present
Resort at Squaw Creek by Destination Hotels and Resorts December 2013 - June 2015
Squaw Valley Lodge July 2013 - November 2013
Squaw Valley Ski Holdings December 2011 - May 2013
Granlibakken Conference Center and Lodge May 2012 - October 2012
The Ritz-Carlton Hotel Company L.L.C. August 2011 - January 2012
Nubs Nob Ski October 2010 - May 2011
TPC Snoqualmie Ridge May 2010 - September 2010
Summit at Snoqualmie November 2008 - May 2010
Grand Hyatt Seattle March 2008 - October 2009
Skills
Microsoft Word, Customer Service, PowerPoint, Outlook, Budgets, Customer Engagement, Microsoft Office, Microsoft Excel, Windows, Research, Photoshop, Public Speaking, Contract Negotiation, Hospitality, Marketing, LinkedIn, Event Management, Hotels, Sales, Event Planning, Hospitality Management, Trade Shows, Resorts, Hospitality Industry, Sales Management, Food & Beverage, Corporate Events
Education
Northern Michigan University 2002 — 2006
Bachelor of Science in Business Administration, Marketing/Marketing Management, General
Inland Lakes High School 1998 — 2002
Central Michigan University
University of Nevada-Reno
1 Hotels May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2011 - December 2013
El Rincon Mexicano February 2005 - April 2013
Skills
Customer Service, Menu Development, Bartending, Fine Dining, Hospitality Management, Event Management, Event Planning, Inventory Management, Banquets, Sales
Education
University of South Florida 2011 — 2013
Criminology, Criminology
University of South Florida
The Ritz-Carlton Hotel Company L.L.C. December 2013 - Present
JW Marriott Desert Springs July 2010 - December 2013
Sheraton Gateway Los Angeles 2008 - 2010
Bacara Resort and Spa 2007 - 2008
Ritz-Carlton, Key Biscayne, FL 2004 - 2007
Ritz-Carlton, Huntington Hotel & Spa, Pasadena, CA April 2000 - July 2004
Wyndham LAX 1999 - 2000
Skills
Hospitality Management, Hospitality, Leadership, Hotels, Banquets, Management, Sales, Food & Beverage, Hotel Management, Resorts, Meeting Planning, Program Management, Restaurants, Revenue Analysis, Hospitality Industry, Catering, Weddings, Pre-opening, Micros, Menu Development, Front Office, Fine Dining, Yield Management, Rooms Division, Convention Services, Guest Service Management, OnQ, Property Management..., Restaurant Management, Tourism, Hotel Booking, Culinary Skills, Lodging, Opening Hotels, Corporate Events
Education
American University - Kogod School of Business 1987 — 1991
BSBA, Marketing
InnVision Shelter Network April 2015 - Present
Blue Line Pizza September 2014 - February 2015
GMR Marketing April 2010 - September 2014
Fortune Management "Extraordinary Practice, Extraordinary Life" May 2004 - December 2009
The Ritz-Carlton Hotel Company L.L.C. October 2002 - May 2004
Boston Children's Hospital September 2000 - December 2000
Citigate Cunningham May 1999 - August 1999
Skills
Lifestyle, Marketing, Public Relations, Coaching, Event Planning, Lead Generation, Strategic Partnerships, Trade Shows, Internal Communications, Market Planning, Integrated Marketing, Marketing Communications, Social Media, Sports Marketing, Account Management, Marketing Strategy, Sports, Sponsorship, Event Management, Brand Awareness, Relationship Marketing, Sales, Leadership
Education
Boston University 1998 — 2002
BS, College of Arts, Public Relations
Saratoga High School
Magen Security and Training Institute October 2014 - Present
Total Quality Logistics April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - October 2014
Israel Defense Forces December 2011 - August 2013
Frederick Fiber Optics August 2004 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Social Networking, Leadership, Social Media, Management, Security, Training
Education
The Interdisciplinary Center 2013 — 2014
Master of Arts (M.A.), Terrorism and Counterterrorism Operations
College of Charleston 2006 — 2010
Bachelor's of Science, Elementary Education and Teaching
Sherwin Williams June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2011 - May 2014
The Ritz-Carlton Hotel Company L.L.C. June 2013 - September 2013
Marriott International January 2007 - March 2011
Skills
Hotels, Hotel Management, Resorts, Hospitality, Hospitality Management, Front Office, Property Management..., Yield Management, Customer Satisfaction, Customer Service, Management, Sales, Time Management
Education
Miami Dade College 2012 — 2013
Bachelor of Applied Science (BASc), Supervision and Management
Miami Dade College 2011 — 2012
Associate's degree, Business Administration and Management, General
ATI Career Training Center-Miami 2009 — 2010
Occupational Associate, Automotive Engineering Technology/Technician
roomlia June 2014 - Present
Expedia, Inc. December 2012 - June 2014
Expedia November 2010 - December 2012
HVS November 2006 - November 2010
Viceroy Hotel Group May 2006 - October 2006
The Ritz-Carlton Hotel Company L.L.C. March 2004 - May 2006
Skills
Hospitality Management, Hotels, Hospitality Industry, Revenue Analysis, Front Office, Yield Management, Hospitality, Resorts, Tourism, Hotel Management, Leisure, Property Management..., Hotel Booking, Online Travel, Rooms Division
Education
UNLV 2003 — 2006
Bachelor of Science (B.S.), Hotel/Motel Administration/Management
Brigham Young University - Idaho 2000 — 2001
The Ritz-Carlton Hotel Company L.L.C. May 2012 - Present
Town Hall Restaurant 2010 - 2012
Skills
Food & Beverage, Restaurants, Fine Dining, Banquets, Hospitality, Micros, Hospitality Industry, Hotels, Pre-opening, Bartending, Food Service, Resorts, Food, Wine
Education
Academy of Art University 2003 — 2006
Fashion/Apparel Design
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
The Ritz-Carlton Hotel Company LLC January 2013 - March 2014
The Ritz-Carlton Hotel Company LLC May 2011 - December 2012
Skills
Great communications..., Persuasive Speaker, Empathy, Committed to..., Leadership, Administrative..., Face to Face Sales, Strategic Planning, Human Relationship, Always Punctual, High Level Of..., Fast-paced, Fast Learner, Emotional Intelligence, Analitical, Food & Beverage, Opening Hotels, Guest Recovery, Hospitality, Revenue Analysis, Micros, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Pre-opening, Training, MICROS
Education
Cornell University 2013 — 2014
Master in Hospitality Management: Focus on Financial and Hotel Revenue Management at E-Cornell, Hospitality Administration/Management
Universidad del Mar 1999 — 2002
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
The Ritz-Carlton Hotel Company LLC August 2010 - Present
Marriott Vacation Club International May 2010 - August 2010
Hotel Casa 425 2007 - 2010
Nogi Sushi Restaurant June 2002 - May 2005
Skills
Hotel Management, Customer Service, Front Office, Team Leadership, Employee Training, Problem Solving, Conflict Resolution, Organization, Budgets, Microsoft Office, Opera, Guest Service Management, Recruiting, Payroll, Hiring
Education
California State Polytechnic University-Pomona 2007 — 2010
Bachelor of Science (BS), Hospitality Management
San Diego State University-California State University 2005 — 2007
Television, Film, & New Media
Claremont High School 2002 — 2005
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
UBS September 2014 - December 2014
Beach Cities Pizza June 2013 - October 2013
Broadcom May 2013 - June 2013
Compass Bible Church February 2012 - June 2013
Self-Employed March 2010 - October 2011
Skills
Teaching, Analytic Thinker, Cover Letters, Robotics, Physics, Communicative Skills, Public Speaking, Research
Education
California State University-Long Beach 2013 — 2017
Bachelor's Degree, Electrical Engineering, Sophomore
St. Margaret's Episcopal School 2009 — 2013
High School Diploma
Online-Reg.com Jot EventConnect January 2010 - Present
The Event Corp September 2011 - December 2012
The Ritz-Carlton Hotel Company, L.L.C. April 1988 - October 2009
The Ritz-Carlton Hotel Company LLC April 1996 - September 1998
Skills
Hotels, Meeting Planning, Trade Shows, Incentives, Event Management, Event Planning, Sales, Marketing, Resorts, Tourism, Hotel Management, Account Management, Contract Negotiation, Sales Management, Business Development, Leadership, Management, Online Marketing, Hospitality Industry, Marketing Strategy, Location Intelligence, Sales Presentations, Customer Service, Customer
Education
University of South Florida
University of South Florida - College of Business Administration
Bachelor of Business Administration (BBA), Marketing
bb's at the River February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - March 2015
Marriott International January 2013 - March 2014
Coachella Valley Water District July 2012 - November 2012
Trattoria Tiramisu September 2007 - July 2012
Embassy Suites – La Quinta August 2006 - September 2007
Embassy Suites 2003 - 2006
Skills
Restaurants, Hospitality, Hotels, Hospitality Management, Banquets, Hospitality Industry, Resorts, Food & Beverage, Catering, Hotel Management, Event Planning, Event Management, Customer Service, Process Scheduler, Strategic Planning, Team Building, Microsoft Office, Micros, Social Media, Food, Front Office, Microsoft Excel, Accounts Payable, HSI, Mac, Inventory Management, PowerPoint, Restaurant Management, Fine Dining, Facebook, Aloha, Atlas, Culinary Skills, Yelp, Foursquare, Open Table, Pre-opening, Management, Menu Development, Hiring, Training, Leadership, Customer Satisfaction, Food Preparation, Food Quality, Alcoholic Beverages, Beverage Development
Education
California State University-San Bernardino 2009 — 2012
Bachelor of Arts (B.A.), Business Administration, Accounting
College of the Desert
Associates of Arts, Economics
The Ritz-Carlton Hotel Company L.L.C. February 2014 - Present
The Ritz-Carlton Hotel Company LLC October 2012 - January 2014
The Ritz-Carlton Toronto Hotel December 2010 - October 2012
JW Marriott Bucharest Grand Hotel October 2008 - May 2010
SC Multigama Tech SRL June 2008 - October 2008
Baltimore Marriott Waterfront Hotel August 2007 - February 2008
Baltimore Marriott Waterfront September 2006 - August 2007
GENERALI Insurances March 2006 - August 2006
Work&Travel USA June 2005 - October 2005
Skills
Microsoft Excel, PowerPoint, Outlook, Delphi, Matrix Management, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Tourism, Food & Beverage, Event Management, Banquets, Negotiation, Resorts, Event Planning, Catering, Restaurants, English, Romanian, Customer Service, Customer Satisfaction, Sales, Pre-opening
Education
JW Marriott Bucharest Grand Hotel 2008 — 2010
Trainings, Human Resources, Management
Baltimore Marriott Waterfront Hotel 2006 — 2008
Trainings, Economics
2002 — 2006
Licence, Economics
IBM August 2014 - Present
Calvin Klein September 2013 - December 2013
Samsung Electronics January 2009 - June 2011
The Ritz-Carlton Hotel Company L.L.C. July 2008 - August 2008
Samsung Electronics June 2008 - July 2008
UC San Diego September 2007 - December 2007
Skills
Microsoft Office, Microsoft Excel, Research, PowerPoint, Market Research, Social Media Marketing, Marketing Strategy, Statistical Data..., SAP, Marketing Communications, Digital Marketing, CRM, HTML, Customer Service, Sales, Marketing, Sales Management, Project Planning
Education
City University of New York-Baruch College - Zicklin School of Business 2013 — 2014
Master of Business Administration (MBA), Marketing and Statistics
Kyung Hee University 2002 — 2008
Bachelor of Science (BS), Mathematics and Hospitality Management
Hotelied, Inc. July 2015 - Present
KONGMING, Inc. December 2014 - February 2015
LesVendanges delarueduRhone,Geneva September 2014 - September 2014
The Ritz-Carlton Hotel Company L.L.C. January 2014 - July 2014
Skills
Hospitality, Public Relations, Hospitality Management, Customer Service, Customer Loyalty..., Hotels, Social Networking, CRM, Digital Marketing, Social Media Marketing, Microsoft Excel, Microsoft Office, Front Office, Leadership, Time Management, Hospitality Industry, Teamwork, Hotel Management
Education
Glion Institute of Higher Education 2013 — 2016
Bachelor of Business Administration (BBA), Hotel/Motel Administration/Management, Hospitality Administration/Management
Massage a la Cart March 2012 - Present
Self-employed August 2001 - Present
Ritz Carlton Sarasota November 2001 - December 2011
The Ritz-Carlton Hotel Company L.L.C. 2001 - 2011
Peter Shields Inn October 1996 - December 1999
Skills
Therapeutic Massage, Deep Tissue Massage, Trigger Point Therapy, Chair Massage, Myofascial Release, Bodywork, Reflexology, Wellness, Swedish, Aromatherapy, Relaxation, Stretching, Medical Massage, Holistic Health, Spa, Healing, Pain Management, Wellbeing, Stress, Yoga, Nutrition, Fitness, Chronic Pain
Education
Sarasota School of Massage Therapy 2001 — 2001
Walt Disney World Parks & Resorts March 2015 - Present
The Court of Master Sommeliers March 2007 - Present
Stacole Fine Wines April 2012 - January 2015
Treasury Wine Estates July 2010 - March 2012
Constellation Wines US January 2008 - June 2010
Southern Wine & Spirits October 2004 - December 2007
The Ritz-Carlton Hotel Company, L.L.C. April 2004 - September 2004
Walt Disney World 1994 - 2004
Skills
Wine Education, Wine Service, Wine, Wine Sales, Wine Knowledge, Wine Marketing, Champagne, Winemaking, Beer, Wine Tasting, Alcoholic Beverages, Beverage Industry, Food Pairing, P&L, Restaurants, Wineries, Wine & Spirits Industry, Grocery, Food, Food & Beverage, Menu Development, Sales, Hospitality, Customer Insight, Brand Management, Key Account Management, Key Account Development, IRI, Brand Development, Inventory Management, Culinary Skills, Trade Marketing, FMCG, Food Service, Catering, Nielsen, National Accounts, Fine Dining, POS, Restaurant Management, Retail, Pricing, Sales Management, Distributors, Banquets, Distributed Team..., Pricing Strategy, Shopper Marketing, Hospitality Management, Wholesale
Education
University of Wisconsin-Stout 1989 — 1993
Bachelor of Science, Hospitality and Tourism Management with Minor in Business Administration, Cum Laude
University of South Carolina-Columbia
Honorary Professor of Wine Education
Delta Associates
Business Insight Certification, Business Math & Insights
Kimpton Hotels & Restaurants October 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - November 2014
Marriott International July 2012 - December 2013
Marriott International April 2011 - June 2012
Marriott International March 2010 - May 2011
Marriott International August 2008 - April 2010
Marriott International May 2007 - August 2008
Marriott International May 2005 - May 2007
DaimlerChrysler Services Headquarters June 2004 - September 2004
DaimlerChrysler Services Headquarters June 2003 - September 2003
Skills
Forecasting, Budgets, Auditing, Accounting, Internal Controls, Cash Flow, Financial Analysis, Financial Reporting, Account Reconciliation, General Ledger, Accounts Receivable, Accounts Payable, Internal Audit, Finance, Variance Analysis, Analysis, Business Planning, Financial Statements, Management, P&L, PeopleSoft, Process Improvement, Training, Hotels, Leadership, Pre-opening
Education
Michigan State University 2001 — 2005
Bachelor of Science (BS), Finance
Cuno-Berufskolleg I Hagen 1995 — 1998
Economics
Mandarin Oriental Hotel Group October 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - October 2014
Carousel Resort Hotel and Condominium March 2011 - September 2013
Candy Kitchen Shoppes, Inc. June 2008 - September 2013
WOW ISTANBUL HOTELS & CONVENTION CENTER February 2009 - May 2010
Skills
Inventory Management, Customer Service, Sales Management, Sales, Social Media, Team Building, Marketing, Hotels, Microsoft Office, Recruiting, Event Management, Hospitality, Leadership, Management, Event Planning, Microsoft Excel, Training, Tourism, Teamwork, Strategic Planning, Coaching, Revenue Cycle Management, Retail, Time Management, Customer Satisfaction
Education
Anadolu Üniversitesi 2005 — 2010
Bachelor, Tourism And Hotel Management
Atlanta Marriott Buckhead August 2015 - Present
DoubleTree by Hilton January 2012 - Present
The Walt Disney Company May 2011 - January 2012
Hilton Worldwide January 2010 - September 2010
The Ritz-Carlton Hotel Company L.L.C. May 2008 - September 2008
Skills
Customer Service, Hospitality Management, Human Resources, Sales, Tourism, Meeting Planning, Microsoft Office, Resorts, Employee Training, Purchase Orders, Inventory Management, Disciplinary Action, Guest Service Management, Business Travel, HR Policies, OnQ, Hospitality Industry, Front Office, Hotels, Rooms Division, Hotel Management, Hotel Booking, Hiring, Coaching, Employee Relations
Education
Nova Southeastern University 2013 — 2014
Master of Science (MS), Human Resource Management
Bethune-Cookman University 2003 — 2007
Bachelor of Science (BS), Hospitality Management
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2014 - November 2014
Eau Palm Beach Resort & Spa November 2013 - March 2014
The Ritz-Carlton, Half Moon Bay 2014 - 2014
The Ritz-Carlton, Palm Beach 2006 - 2014
Eau Palm Beach Resort & Spa July 2013 - November 2013
The Ritz-Carlton, Palm Beach March 2011 - July 2013
The Ritz-Carlton, Palm Beach February 2006 - March 2011
Skills
Food & Beverage, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Resorts, Revenue Analysis, Meeting Planning, Tourism, Event Management, Event Planning, Trade Shows, Customer Service, Corporate Events, Sales, Marketing, Social Media Marketing, Public Relations, Marketing Strategy, Microsoft Office, Front Office, Catering, Convention Services, Micros, Menu Development, Banquets, Management, MICROS
Education
Auburn University 2001 — 2005
Bachelor of Arts (BA), Spanish Language and Literature
St. Bernard Preparatory School 1998 — 2001
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Food Wine & Co. October 2014 - 2015
The Ritz-Carlton Hotel Company L.L.C. October 2013 - June 2014
Fish Taco July 2013 - September 2013
Station 4 January 2013 - June 2013
Food Wine & Co. August 2012 - January 2013
Sou'Wester Mandarin Oriental Washington DC January 2011 - May 2012
Mercato February 2009 - November 2010
Bistro 491 September 2008 - January 2009
Velo rouge October 2007 - August 2008
Bacar April 2007 - October 2007
Skills
Banquets, Cuisine, Culinary Skills, Fine Dining, Restaurants, Food, Chef, Hospitality, Hotels, Food, Cooking, Food Service, Menu Development, Hospitality Industry, Pastry, Pre-opening, Recipes, Catering
Education
California Culinary Academy 2001 — 2002
AOS, Occupational studies Le Cordon Bleu
California State University-Monterey Bay 1997 — 2000
Earth Systems Science an Policy
International School of Beauty July 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
Self-employed January 2013 - Present
AcQPoint Accupuncture & Wellness Center September 2012 - Present
BIGHORN GOLF CLUB April 2002 - January 2009
The Lodge at Rancho Mirage 2002 - 2006
Skills
Therapeutic Massage, Wellness, Deep Tissue Massage, Trigger Point Therapy, Myofascial Release, Chair Massage, Swedish, Nutrition, Fitness, Holistic Health, Pain Management, Relaxation, Customer Service, Treatment
Education
International School of Beauty 2015 — 2016
Aesthetician/Esthetician and Skin Care Specialist
Stretch to Win Institute 2013 — 2014
Certified Fascial Stretch Therapist, Fascial Stretch, 3.9
Mayfield College 2012 — 2013
Massage Therapy, Everything from Swedish Massage to Deep Tissue Massage
College of the Desert 1991 — 1992
Gerneral Education
CBS Television Studios November 2014 - Present
Warner Bros. Pictures June 2014 - Present
Silvercup Studios March 2010 - Present
495 Productions November 2013 - February 2014
495 Productions September 2013 - November 2013
The Ritz-Carlton Hotel Company LLC December 2011 - November 2012
The Ritz-Carlton Hotel Company L.L.C. January 2010 - December 2011
Sallie Mae June 2008 - January 2009
Skills
Hospitality, Hotels, Front Office, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Resorts, Micros, Revenue Analysis, Pre-opening, Restaurants, Rooms Division, Banquets, Customer Satisfaction, Property Management..., Customer Service, Bartending, Event Planning, Training, Purchasing, Budgets, Concierge Services, Opera, Reservation, Entertainment, Hiring, Employee Relations, Team Building
Education
Camden County College 2015 — 2018
ABA.AS, Business Administration and Management, General
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
The Ritz-Carlton Hotel Company LLC May 2013 - October 2013
SWAT Marketing Ltd May 2012 - May 2013
CBS Network October 2012 - November 2012
Wildcat Recreation Center October 2009 - November 2012
Greenhouse Agency, Inc December 2011 - August 2012
CSU Chico Wildcat Recreation Center October 2009 - May 2012
Chick's Sporting Goods February 2007 - August 2009
Skills
Microsoft Excel, Event Planning, PowerPoint, Public Speaking, Customer Service, Microsoft Word, Microsoft Office, Facebook, Social Media, Event Management, Social Networking, Time Management, Cpr Certified, Research, Outlook, Public Relations, Teaching, Teamwork, Fundraising, Sports, Marketing, Sales, Training
Education
California State University-Chico 2009 — 2013
BS, Recreation Administration: Event Management
California State University-Chico 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
A.J. Antunes & Co January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - December 2014
The Ritz-Car April 2012 - October 2013
The Ritz-Carlton Hotel Company LLC November 2011 - April 2013
Grand Teton Lodge Company May 2011 - October 2011
Vail Resorts October 2009 - April 2010
Hampton Inn and Suites by Hilton January 2009 - October 2009
Skills
Management, Supervising, Hospitality Management, Microsoft Excel, Microsoft Word, PowerPoint, Communication, Customer Service, Customer Satisfaction, Hospitality, Hotel Management, Hotels, Restaurants, Sales, Food, Hospitality Industry, Front Office, Resorts
Education
Ball State University 2004 — 2008
Bachelor of Arts (B.A.), Telecommunications Management
The Ritz-Carlton Hotel Company L.L.C. July 2013 - Present
The Ritz-Carlton Hotel Company LLC May 2012 - June 2013
Sandestin Golf and Beach Resort March 2009 - April 2012
Capella Hotel Group November 2008 - March 2009
Capella Hotel Group May 2007 - November 2008
Capella Hotel Group August 2005 - May 2007
Skills
Springer Miller PMS..., Opera Version 5, HotSos Work Order..., Guestware Work Order..., Unifocus Guest Loyalty, CRR Guest Loyalty
Education
Auburn University 2003 — 2007
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Austin Independent School District August 2004 - Present
The University of Texas at Austin June 2014 - August 2014
Multimedia Games December 2005 - December 2009
PepsiCo June 2001 - March 2003
The Ritz-Carlton Hotel Company L.L.C. May 2000 - December 2000
GP Strategies Corporation March 1999 - April 2000
Ellucian April 1996 - March 1997
Skills
Technology Change..., Project Management, Consulting, Re-engineering..., Analytics, Business Process..., Training, Database Administration, Documentations, Customer Service, Computer Proficiency, Bilingual-English/Spanis..., Translation, Team Building, Leadership, Teaching, Databases, Spanish, Language Teaching, Management, Instructional Design, Educational Technology, Organizational..., Research, Microsoft Office, Process Improvement, Public Speaking, Team Leadership
Education
The University of Texas at Austin 2014 — 2014
Certification, Health Informatics and Health Information Technology
Universidad de Monterrey 1997 — 1999
Master, Organizational Development
Universidad de Monterrey 1991 — 1993
Master, Management and International Business Administration
Universidad de Monterrey 1985 — 1989
Bachelor's, Computer Science
Austin Community College 2012 — 2012
Data Modeling/Warehousing and Database Administration
The Westin St Francis Hotel on Union Square of Starwood Hotels & Resorts Wordlwide, Inc. October 2008 - Present
Westin St Francis Hotel on Union Square 2008 - 2015
PHM Hospitality April 2007 - October 2008
Benchmark Resorts & Hotels January 2003 - March 2007
InterContinental Hotels Group February 1999 - November 2003
The Ritz-Carlton Hotel Company L.L.C. February 1996 - January 1999
Skills
Hotels, Catering, Cuisine, Banquets, Fundraising, Nonprofits, Food & Beverage, Menu Development, Meeting Planning, Customer Satisfaction, Hotel Booking, Convention Services, Hospitality, Hospitality Industry, Revenue Analysis, Hospitality Management, Hotel Management, Guest Service Management, Resorts, Pre-opening, Front Office, Budgets, Forecasting, Yield Management, Rooms Division, Property Management...
Education
City College of San Francisco 1987 — 1989
Associate in Arts
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2012 - February 2013
Shangri-La Hotels and Resorts November 2010 - March 2011
Casa Armas Tapas Bar y Restaurante October 2008 - December 2008
Skills
Food & Beverage, Hospitality, Restaurants, Hospitality Management, Hospitality Industry, Banquets, Hotels, Micros, Catering, Menu Development, Fine Dining, Hotel Management, Restaurant Management, Knowledge in Basic Food..., Knowledge in Basic Food..., Designs flower..., Front Office, Pre-opening
Education
Centro Escolar University 2007 — 2011
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
Denihan Hospitality Group: The James NY Hotel May 2012 - May 2013
Denihan Hospitality Group: Liaison Capitol Hill Hotel August 2011 - April 2012
Gaylord Entertainment September 2009 - July 2011
Skills
Hospitality, Hotels, Customer Service, Hospitality Industry, Front Office, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Rooms Division, Micros, Concierge Services, Customer Satisfaction, Opera, Guest Service Management, Resorts, Property Management..., Hotel Booking, Catering, Open Table, Guest Recovery, Corporate Events, Lodging, Outlook, HotSOS, Reservation, Training, Leisure, Office Administration, Luxury, Telephone Skills, Administration, Teamwork, Tourism, MICROS, Hospitality Management, Hotel Management, Banquets, Event Management, Pre-opening, Revenue Analysis, Management, Event Planning, Food, Restaurants
Education
Berkeley College 2014 — 2017
Bachelor of Business Administration and Mangement (B.B.A.), Business Administration and Management, General
TOHU April 2015 - Present
Société de la Place des Arts January 2015 - Present
Agence kameleon-pe April 2014 - Present
Art Souterrain September 2014 - March 2015
Stikeman Elliott LLP December 2014 - December 2014
IBJJF (International Bresilian Jiu Jitsu Federation) November 2014 - November 2014
Kyozon September 2014 - October 2014
Productions Nuits d'Afrique July 2014 - July 2014
The Ritz-Carlton Hotel Company L.L.C. March 2014 - May 2014
Théâtre Le Clou October 2012 - April 2013
Skills
Event Management, Event Planning, Microsoft Office, Social Media, Dessin technique, Dessin Perspective, Dessin Modèles Vivants, Gestion d'évènement, Réseaux sociaux, Planification..., Arts du spectacle
Education
Université du Québec à Montréal 2013 — 2013
Certificat en animation culturelle, Communication, Événementiel, Mention Excellent 4.1/4.3
Université du Québec à Montréal 2009 — 2012
Études de cycle supérieur à la maîtrise en théâtre, École Supérieure de Théâtre, 3/4.3 (18 crédits validés)
Université d'Artois 2006 — 2009
Licence des Arts du Spectacle, UFR Lettres et Arts, Mention Bien 14/20
E.S.A.A.T. 2003 — 2006
Sciences et technologies du design et des arts appliqués, (Arts Appliqués, Design, Architecture), 15/20 Portefolio. Mention A.Bien
Mandalay Bay Resort & Casino February 2013 - Present
Caesars Entertainment Corporation, Harrah's November 2003 - December 2012
Caesars Palace July 1999 - November 2003
Louise ' s trattoria July 1998 - July 1999
Disneyland Resort 1996 - 1998
Old Ranch Country CLub 1995 - 1996
The Ritz-Carlton Hotel Company L.L.C. December 1993 - May 1995
Skills
Culinary Skills, Gourmet, Menu Development, Food Preparation, Pastry, Recipes, Fine Dining, Cooking, Banquet Operations, Cuisine, Food & Beverage, Casino, Banquets, Hotels, Restaurants, Hotel Management, Chocolate, New Restaurant Openings, Sanitation, Catering, Food, Hospitality Management, Resorts, Food Service, Restaurant Management, Labor Control, Pre-opening experience, Recipe Testing, Menu Engineering, Culinary Management, F, Food Cost Management, Sauces, Food Safety, VIP, Culinary Education, Labor Management, Chef, Hiring, Hospitality Industry, Wine, Pre-opening, Micros, Seafood, Food Quality, Mediterranean, Menu Costing, Food Cost Analysis, Italian cuisine, ServSafe
Education
California Culinary Academy 1991 — 1993
A.O.S degree, Culinary Arts/Chef Training
Eurest at Microsoft March 2007 - June 2011
Edouard de Paris Salon & Spa May 2005 - November 2006
Edouard De Paris Salon & Spa May 2005 - November 2006
The Ritz-Carlton Hotel Company L.L.C. November 1999 - June 2005
Elizabeth Arden February 1996 - October 1999
Skills
Customer Service, Leadership, Management, Recruiting, Retail, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Pre-opening, Resorts
Education
Edmonds Community College 2012 — 2014
Business Office Technology
Bellevue College 2006 — 2007
English as a Second Language
College of Southern Nevada April 2013 - Present
College of Southern Nevada December 2007 - April 2013
The Ritz Carlton Lake Las Vegas January 1996 - March 2006
The Ritz-Carlton Hotel Company L.L.C. 1996 - 2001
Foodland Supermarket January 1993 - December 1995
Skills
Budget, Customer Service, Forecasting, Process Scheduler, Inventory Management, Budgets, Hospitality Industry, Hotels, Resorts, Hospitality Management, Food & Beverage, Accounting, MICROS
Education
College of Southern Nevada 2004 — 2012
Accounting
University of Hawaii at Maui 1998 — 2000
General
Athleta February 2015 - Present
Chanel Hason Photography 2012 - Present
CAH January 2011 - Present
Photography + Science = Chanel June 2010 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - February 2015
Miss Scuba International January 2013 - December 2014
Pasadena Entertainment January 2011 - December 2013
California Philharmonic Orchestra January 2011 - December 2013
Pasadena Entertainment January 2011 - December 2013
Pure Barre Pasadena October 2012 - March 2013
Skills
Social Networking, Blogging, Facebook, Social Media Marketing, Photography, Research, Microsoft Word, Customer Service, Microsoft Excel, Marketing, Marine Biology, Teamwork, Leadership, Social Media, Photoshop, Public Speaking, Teaching, Environmental Education, Event Planning, PowerPoint, Community Outreach, Environmental Science, Wordpress, Digital Photography, Accounting, Time Management, Working With Children, Education, Event Management, Event Marketing, Special Events, Concert Production, Concert Photography, Production, Event Producing, Restaurant Management, Restaurant Marketing, Quickbooks, Twitter, Drawing Skills, Excel, Word, Oceanography, Geology, Scuba Diving, Personality, Written Skills, Non-profits
Education
California State University-Los Angeles 2015 — 2016
Single Subject Teaching Credential, Biology/Biological Sciences, General
California State University-Monterey Bay 2006 — 2010
Environmental Science Technology and Policy-, Marine and Coastal Ecology
The University of Queensland 2009 — 2009
Marine Science, Marine Sciences
South Pasadena High School 2002 — 2006
High School Diploma
Pierce College
Marine Sciences
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - Present
Marriott International, ONE Marriott January 2011 - Present
The Ritz-Carlton Hotel Company L.L.C. August 2010 - June 2012
The Ritz-Carlton Hotel Company L.L.C. February 2009 - August 2010
The Ritz-Carlton Hotel Company L.L.C. February 2008 - February 2009
Skills
Hospitality, Sales Operations, Revenue Analysis, Hospitality Industry, Marketing Strategy, Incentives, Internal Communications, Food & Beverage, Data Analysis, Goal Setting, Presentation Development, Content Strategy, Hotels, Sales Support Tools, Bonus Programs, Sales, Leadership, Hotel Management, Hospitality Management, Sales Compensation, Microsoft Excel, MS Excel Pivot Tables, Event Management, Pre-opening, Tourism, Resorts, Management
Education
Chapman University
Bachelor of Arts (BA), Psychology, 3.8
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - Present
Renaissance Boston Waterfront October 2012 - February 2014
Skills
Corporate Events, Event Management, Live Events, Hotels, Event Planning, Hospitality Industry, Banquets, Resorts
Education
Benjamin Franklin Institute of Technology 2008 — 2009
Automobile/Automotive Mechanics Technology/Technician
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
Kim Dawson Agency Inc 2001 - Present
The Four Seasons Resort and Club April 2013 - October 2013
LifeSpa Premier Place September 2007 - April 2013
Skills
Skin Care, Fitness, Fashion, Wellness, Treatment, Beauty Industry, Lifestyle, Chemical Peels, Yoga, Skin, Healing, Reflexology, Lymphatic Drainage, Spa, Microdermabrasion, Holistic Health, Aromatherapy, Essential Oils, Wellbeing
Education
Collin County Community College 2015 — 2017
Mass Communication, Mass Communication/Media Studies
Collin County Community College 2015 — 2016
Certificate - Communication; Radio and Television Broadcasting / Broadcast Journalism
GAIA FLOW YOGA
Yoga Teacher Certification
ITS School of Esthetics
Licensed Esthetician
UserTesting 2014 - Present
ExecReps 2013 - 2014
Kimpton Hotels & Restaurants May 2013 - July 2013
AS Dining 2010 - 2013
The Ritz-Carlton Hotel Company L.L.C. 2012 - 2012
City of San Ramon 2007 - 2011
City of San Ramon 2002 - 2011
Skills
Moxie, User Experience, Sales, SaaS, Start-ups, Research, Marketing, Public Relations, Recruiting, Leadership, Event Planning, Account Management, Social Networking, Leadership Development, Teamwork, Social Media, Team Leadership, Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Fundraising, Management, Facebook, Human Resources, PowerPoint, Nonprofits, Community Outreach, Networking, Social Media Marketing, Microsoft Word, Outlook, Event Management, Training, Time Management, Windows, Project Planning, Employee Training, Program Management, Consulting, Marketing Communications, Organizational..., Strategic Planning, Marketing Strategy, CRM
Education
California State University-Chico 2008 — 2013
Bachelor of Arts (B.A.), Communication; Organizational Communication
California State University-Chico 2008 — 2013
Bachelor of Science (B.S.), Recreation Administration; Resort and Lodging Management
Four Seasons Hotels and Resorts May 2014 - Present
High Cotton - Maverick Southern Kitchens May 2012 - May 2014
The Ritz-Carlton Hotel Company L.L.C. October 2008 - May 2012
Le Bernardin February 2006 - October 2008
Le Paradou February 2004 - February 2006
Skills
Menu Development, Culinary Skills, Menu Costing, Cuisine, Labor Management, Budget Process, Banquet Operations, Restaurants, Public Relations, Fine Dining, MS Office Suite, Public Speaking, Hotel Food & Beverage..., Television, ADACO Procurement..., Chef, Caterease, Peoplematter, Microsoft Office, Hotels, Birchstreet, Watson, Catering, Food, Food, Hospitality Industry, Hospitality Management
Education
College of Charleston 2000 — 2002
BS Economics, BA Philosophy, Finance Minor
Hanover College 1998 — 2000
Associated Luxury Hotels International January 2008 - Present
Associated Luxury Hotels International January 2006 - January 2008
The Ritz-Carlton Hotel Company L.L.C. 2005 - 2006
Westin Hotels & Resorts 2002 - 2005
Skills
Resorts, Hotels, Meeting Planning, Contract Negotiation, Hospitality, New Business Development, Hospitality Industry, Sales, Event Planning, Sales Management, Luxury, Sales Process, Account Management, Business Development, Hospitality Management, Sales Presentations, Direct Sales, Marketing, Incentive Travel, Incentives, Corporate Events, Convention Services, Trade Shows, Tourism, Event Management, Yield Management, Leadership, Hotel Management, Customer Service, Revenue Analysis, Food & Beverage, LinkedIn, Social Networking
Education
College of Charleston 1997 — 2001
Bachelor of Arts, Commuications
College of Charleston 1997 — 2001
Bachelor of Arts, Corporate Communications
Polynesian Cultural Center January 2014 - April 2014
The Ritz-Carlton Hotel Company L.L.C. September 2013 - December 2013
Brigham Young University Hawaii January 2013 - August 2013
Brigham Young University Hawaii January 2013 - August 2013
Polynesian Cultural Center March 2013 - June 2013
Skills
Teamwork, Leadership, Customer Service, Food & Beverage, Hospitality, Food
Education
Brigham Young University - Hawaii 2011 — 2014
Bachelor of Science (BS), Hospitality and Tourism Management
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
Wild Dunes Resort by Destination Hotels & Resorts June 2013 - March 2014
Wild Dunes Resort April 2012 - June 2013
College of Charleston August 2012 - May 2013
Wild Dunes Resort August 2012 - December 2012
Uncle Julio's Corporation May 2010 - August 2011
YMCA June 2007 - August 2009
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Springer Miller Systems, Hospitality, Leadership, Event Planning, Hospitality Management, Customer Service, Time Management, Event Management, Resorts, Front Office, Sales
Education
College of Charleston 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
The Galloway School 2006 — 2009
Roast Public House October 2012 - February 2014
Mint Bar and BASE backpackers June 2012 - September 2012
The Ritz-Carlton Hotel Company L.L.C. February 2011 - June 2012
Skills
Management, Sales, Customer Service, Marketing, Leadership, Communication Skills, Interpersonal Skill, Flexibility, Teamwork
Education
University of Alabama 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Anglo-American University, Prague 2009 — 2009
Gaylord Hotels September 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2012 - August 2014
The Ritz-Carlton Hotel Company L.L.C. November 2011 - November 2012
Hillstone Restaurant Group June 2011 - November 2011
Skills
Balance Sheet, Financial Reporting, Financial Analysis, GAAP, Hospitality, Microsoft Excel, Internal Audit, Accounting, Account Reconciliation, Accounts Payable, Accounts Receivable, Financial Statements, Internal Controls, Payroll, Cost Accounting
Education
Arizona State University, W. P. Carey School of Business 2006 — 2010
Bachelor of Science (BS), Accounting
Glendale Community College 2006 — 2008
Associate's degree, Accounting
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Cocomo's Grill November 2012 - August 2015
Skills
People Skills, Computer Information..., Reliable, Great Motivator, Microsoft Office, Proficient Typing Skills, Organization, Close Attention to..., Highly detail oriented, Friendly Personality, Dependable Team Player, Social Skills, Learning Quickly, Highly responsible, Cash Handling Experience, Patience, Phone Etiquette, Telephone Skills, Team-oriented, TIPS Certified, Fast-paced, Critical Thinking, Highly personable, Organized Multi-tasker, Work in A Fast Paced..., Positive Personality, Casual Dining, People-oriented, Great communications..., Energetic team player, Positive Can-do Attitude, Bartending, Pay Close Attention to..., Strongly self-motivated, Positive Team Player, Hardwork, Clerical Skills, Work Well Independently, Always Punctual, ServSafe Alcohol..., Highly Reliable, Enthusiasm to learn, Highly motivated..., Passion for Helping..., Determined to Succeed, Success Driven, Flexible to Change, Maintaining A Positive..., Committed to..., Determination to Succeed
Education
University of South Florida Sarasota-Manatee 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Beauté à Porter October 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2012 - December 2013
Freelance August 2010 - February 2012
The Setai, Wall Street December 2009 - August 2010
Bergdorf Goodman May 2007 - June 2008
Skills
Concierge Services, VIP Services, Luxury, Luxury Lifestyle, Luxury Brand Marketing, Fashion, Styling, Fashion Design, Sales, Beauty Industry, Luxury Goods, Travel, Spa, Resorts, Leisure, Pre-opening, Health, Customer Service, Event Management, Hospitality, Management, Hospitality Management, Event Planning, Marketing, Social Media Marketing, Marketing Strategy, Public Relations
Education
City University of New York-Baruch College
Bachelor of Arts (BA), Political Science and Philosophy
Bon Appétit Management Company May 2004 - Present
ECCS January 2002 - May 2004
The Ritz-Carlton Hotel Company L.L.C. August 2001 - December 2001
Bon Appetit Management Company June 1999 - August 2001
A Fare Extraordinaire May 1999 - December 2000
Starwood Hotels & Resorts Worldwide, Inc. April 1999 - December 2000
Mandarin Oriental Hotel Group September 1998 - December 1998
Marriott International October 1996 - December 1998
The Ritz-Carlton Hotel Company L.L.C. June 1995 - September 1996
Skills
Catering, Sales, Hospitality Management, Meeting Planning, Corporate Event Planning, Manage Client..., Venue Management, Food & Beverage, Menu Development, Vendor Management, Strategic Sales Plans, Curriculum Development, Curriculum Design, Contract Negotiation, Contract Management, Banquets, Event Planning
Education
California Culinary Academy 1997 — 1998
AOS, Culinary Arts
University of Houston 1993 — 1996
Hotel and Restaurant Management
The Ritz-Carlton, Rancho Mirage August 2007 - Present
The Ritz-Carlton, Rancho Mirage 2007 - Present
The Ritz-Carlton Hotel Company L.L.C. 1996 - Present
Education
California State University-Chico 1985 — 1990
Marriott International May 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2013 - May 2014
Marriott International December 2011 - March 2013
Marriott's Western Southwest Resorts July 2010 - December 2011
Marriott International May 2008 - July 2010
The Ritz-Carlton Hotel Company, L.L.C. August 2007 - April 2008
The Ritz-Carlton Hotel Company, L.L.C. July 2006 - August 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2005 - July 2006
Marriott Hotels October 2004 - September 2005
Skills
Hospitality Industry, Hotels, Hospitality Management, Hospitality, Hotel Management, Food & Beverage, Resorts, Revenue Analysis, Catering, Meeting Planning, Pre-opening, Banquets, Yield Management, Property Management..., Tourism, Convention Services, Event Management, Restaurants, Training, Culinary Skills, Leadership, Customer Satisfaction, Sales, Training Delivery, Employee Training, Employee Engagement, Employee Relations, Experienced Speaker
Education
Morehouse College 1999 — 2003
B.A., Marketing
California Culinary Academy 2003 — 2004
Hospitality Management, Hospitality
The Ritz-Carlton Hotel Company, L.L.C. December 2013 - Present
The Ritz-Carlton Hotel Company July 2008 - Present
The Ritz-Carlton Orlando, Grande Lakes March 2003 - June 2008
Walt Disney World Resort 1997 - 2003
Education
University of South Florida 1993 — 1997
Beets Hospitality Group March 2008 - Present
Jardinere May 2011 - June 2011
Major Market November 2007 - March 2008
Bravo Brio Restaurant Group March 1999 - April 2004
The Ritz-Carlton Hotel Company LLC March 1998 - July 2000
The Ritz-Carlton Hotel Company L.L.C. October 1998 - January 1999
Skills
Meat Curing/Salumi, Butchery, Cost Control, Menu Development, Food, Culinary, Restaurants, Cooking, Hotels, Catering, Banquets, Cuisine, Inventory Management, Hospitality, Event Management, Food Cost, Fine Dining, Budgeting, Food Industry, Recipes, Purchasing, Wine, Sanitation, Food Service, Scheduling, Pastry
Education
California Culinary Academy 1996 — 1998
AA, Culinary
American Express December 2014 - Present
HelmsBriscoe October 2013 - December 2014
The Westin Riverfront Resort & Spa December 2011 - October 2013
The Westin Riverfront Resort & Spa December 2011 - November 2012
The Ritz-Carlton Hotel Company L.L.C. December 2007 - December 2011
Telluride Reservations Center 2004 - 2006
Specialty Sports Venture 2002 - 2004
CaseCentral 2001 - 2002
GCI Group 1999 - 2001
Skills
Food & Beverage, Hospitality Industry, Yield Management, Hotels, Event Planning, Social Media Marketing, Tourism, Event Management, Hospitality Management, Catering, Hospitality, Customer Service, Revenue Analysis, Resorts, Budgets, Hotel Management, Leadership, Menu Development, Sales, Meeting Planning
Education
College of the Holy Cross 1995 — 1999
BA, English
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
Emerald P Photography October 2011 - Present
The Ritz-Carlton, Georgetown September 2005 - October 2013
The Ritz-Carlton Hotel Company January 2004 - September 2005
Sports Travel Plus August 2002 - September 2003
The Ritz-Carlton, Washington D.C. December 2000 - August 2003
The Watergate Hotel July 2000 - November 2000
The Watergate Hotel January 2000 - August 2000
Het Internationaal Dans Theater 1994 - 1995
Skills
Hotels, Spa, Microsoft Office, Customer Service, Spas, Excel, Scheduling, Administrative Support, Customer Relations, Hospitality, PowerPoint, Outlook, Hotel Management, Photography, Public Relations, Front Office, Process Scheduler, Hospitality Industry, Microsoft Excel, Administrative..., Pre-opening, Event Management, Food, Hospitality Management, Training, Management, Revenue Analysis, Resorts, Food
Education
Haagland MTRO 1995 — 1998
Bachelor's degree, Hospitality Administration/Management
Koninklijk Conservatorium Den Haag 1987 — 1995
HBO, Dance
The Ritz Carlton Key Biscayne September 2015 - Present
Sony Corporation of America January 2009 - September 2015
The Ritz-Carlton Hotel Company L.L.C. May 2013 - June 2015
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2007 - 2009
CONRAD HOTEL June 2006 - December 2007
Skills
Marketing Strategy, Sales, Social Media Marketing, E-commerce, Marketing Management, Marketing Communications, Social Media, Marketing, Advertising, Sales Management, Retail, Digital Marketing, Tourism, New Business Development, Hospitality, Leadership, Management, Team Leadership, Web Design, Online Marketing, Event Management, Corporate Events, Online Advertising, International Business, Hotel Management, Front Office, Team Building, Far-sighted team member, MICROS, Banquets, Food, Hotels, Hospitality Industry, Resorts, Hospitality Management
Education
University of Central Florida 2009 — 2010
Certificate, EVENT MANAGEMENT
Akdeniz Üniversitesi 2002 — 2006
HOSPITALITY MANAGEMENT, BACHELOR
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
JW Marriott Tucson Starr Pass Resort and Spa June 2010 - November 2013
JW Marriott Tucson Starr Pass Resort and Spa July 2008 - June 2010
JW Marriott Starr Pass Resort and Spa July 2004 - May 2008
Scottsdale Marriott at McDowell Mountains March 2003 - July 2004
Scottsdale Marriott at McDowell Mountains July 1999 - February 2003
Skills
Leadership, Event Management, Hospitality Industry, Training, Hospitality Management, Meeting Planning, Hotel Management, Banquets, Hotels, Customer Service, Strategy, Hospitality, Event Planning, Team Building, Catering, Food & Beverage, Revenue Analysis, Corporate Events, Resorts, Convention Services, Sales, Pre-opening, Yield Management
Education
Arizona State University 1990 — 1994
B.S., Political Science
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
Marriott International June 2012 - November 2013
Marriott International August 2010 - June 2012
Brigham Young University - Idaho January 2006 - May 2009
Skills
Hotels, Hospitality Industry, Customer Service, Banquets, Teamwork, Time Management, Hospitality, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Event Planning, Front Office, Leadership, Event Management
Education
Brigham Young University - Idaho 2006 — 2010
Bachelor's degree, Business, Management, Marketing, and Culinary Arts
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
The Ritz-Carlton, Marina del Rey September 2011 - March 2014
JW Marriott, Los Angeles at L.A.LIVE, The Ritz-Carlton, Los Angeles January 2010 - September 2011
New York Marriott Downtown August 2009 - March 2010
New York Marriott Downtown January 2009 - November 2009
New York Marriott Downtown July 2008 - January 2009
NXTevent June 2007 - September 2007
Catering by Michael's June 2006 - August 2006
Skills
Hospitality Management, Hospitality Industry, Restaurants, Training, Hospitality, Event Management, Corporate Events, Menu Development, Catering, Banquets, Customer Service, Food & Beverage, Microsoft Office, Resorts, Sales
Education
Boston University 2004 — 2008
B.S, Hospitality Administration
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
The Beverly Hilton July 2006 - February 2014
Guoman & Thistle hotels July 2004 - July 2006
The Beverly Hilton May 2002 - July 2004
Alvear Palace Hotel May 1999 - May 2002
Alvear Palace Hotel August 1994 - May 1999
Skills
Banquets, Catering, Food & Beverage, Guest Service Management, Event Management, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Hotel Management, Hotel Booking, Revenue Analysis, OnQ, Convention Services, Resorts, Yield Management, Menu Development, Meeting Planning, Front Office, Pre-opening, Corporate Events, Property Management..., Rooms Division, Spanish, Restaurants, Micros, Tourism, Fine Dining, Food, Restaurant Management, Opera, Special Events, Multitasker, Catering Sales, Wedding Planning, MICROS
Education
Universidad Abierta Interamericana 1997 — 2002
Bachelors Degree, Marketing Management
Universidad de Palermo 1994 — 1997
Associate Degree, Marketing
Hilton Worldwide March 2013 - Present
Highgate Hotels March 2012 - March 2013
The Ritz-Carlton Hotel Company L.L.C. March 2008 - March 2012
The Ritz-Carlton Hotel Company L.L.C. 2007 - 2008
Skills
Hotels, Hospitality Management, Hotel Management, Pre-opening, Hospitality, Resorts, Hospitality Industry, Property Management..., Construction, Front Office, Cost Control, Engineering, Event Management, Leadership, Purchasing, Process Scheduler, Training, Revenue Analysis
Education
Turner School 2004 — 2006
HVAC Engineer NYS License, 2006-HVAC Engineering Lic.
John Jay College of Criminal Justice 1994 — 1995
Fire Safety Director, FSD
Rutgers School of Management and Labor Relations September 2014 - Present
MHR Management, Inc. March 2009 - Present
The Negev Foundation January 2012 - August 2014
Kidscool September 2009 - May 2010
Lilyot Bakery September 2009 - May 2010
Lucas Brasserie July 2008 - December 2008
The Ritz-Carlton Hotel Company L.L.C. March 2007 - December 2007
Skills
Public Relations, Fundraising, Non-profits, Event Planning, Grant Writing, Social Media, Community Outreach, Newsletters, Volunteer Management, Strategic Communications, Nonprofits
Education
Rutgers University-New Brunswick 2014 — 2019
Doctor of Philosophy (PhD), Industrial Relations and Human Resources, First Year PhD Student
Cleveland State University
BBA, Management and Labor Relations
Culinary Institute of America
Associate's degree, Baking and Pastry Arts
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
Marriott International January 2013 - April 2014
Marriott International January 2012 - January 2013
Marriott International September 2010 - January 2012
MFS Investment Management July 2007 - May 2010
Banco de Credito del Peru June 2006 - August 2006
Skills
Social Media, Event Planning, Event Management, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Microsoft Word, Spanish, Customer Service, Facebook, Team Building
Education
Bentley University 2003 — 2007
Bachelor, Managerial Economics, International Business, Italian
Astral Beauty Brands August 2011 - Present
Nieman Marcus October 2007 - September 2009
The Ritz-Carlton Hotel Company L.L.C. December 2003 - September 2007
Grove Park Inn October 2002 - October 2003
Darphin October 2001 - October 2001
Skills
Food & Beverage, Yield Management, Micros, Hospitality Management, Hotels, Hospitality, Hotel Management, Hospitality Industry, Front Office
Education
CTC College Business and Administration 2009 — 2011
Associate's degree, Small Business Administration/Management
Atelier Esthetique Institute of Esthetics 1992 — 1994
Advance Esthetics, Skin And Body Care
Higher Quality Living September 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2007 - May 2013
Skills
Team Building, Competitive Analysis, Change Management, Consumer Products, Coaching, Process Improvement, Sales, Inventory Management, Training, Retail, Marketing, Customer Service, Budgets, Sales Management, PowerPoint, Food & Beverage, Microsoft Office, Catering, Hospitality, Hospitality Management, Hotels, Fine Dining, Restaurants, Culinary Skills, Hospitality Industry, Leadership, Food, Menu Development, Banquets, Cooking, Resorts
Education
California Culinary Academy
Associate of Arts (A.A.), Culinary Arts/Chef Training
California Culinary Academy
Associate of Arts (A.A.), Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
St. Regis Hotel November 2012 - June 2014
The Ritz-Carlton Hotel Company LLC April 2011 - November 2012
The Ritz-Carlton Hotel Company LLC January 2010 - April 2011
The Ritz-Carlton Hotel Company LLC November 2007 - January 2010
Vail Resorts July 2005 - September 2007
Skills
Hotel Management, Resorts, Hospitality Management, Hotels, Hospitality, Hospitality Industry, Front Office, Rooms Division, Pre-opening, Property Management..., Yield Management, Revenue Analysis, Food & Beverage, Banquets, Micros
Education
University of South Florida 2001 — 2003
Bachelor of Science (B.S.), Marketing
KPMG June 2014 - Present
Marriott International February 2014 - March 2014
The Ritz-Carlton Hotel Company L.L.C. January 2014 - January 2014
NFC Enabled (Patent Holding Company) February 2013 - August 2013
Marcus & Millichap January 2012 - December 2012
King's College July 2010 - July 2010
Skills
Business Strategy, Microsoft Office, Patents, New Business Development, Research, Program Management, Strategy, Event Planning, Analysis, Social Media, Facebook, Leadership, Strategic Planning, Editing, PowerPoint, Microsoft Excel, Microsoft Word, Information Technology, Six Sigma, Testing, SDLC, Metrics Reporting, Performance Metrics
Education
American University 2009 — 2013
Bachelor's Degree, Business Adminstration - Information Technology & Management
Villanova University 2013 — 2013
Six Sigma Green Belt Certificate Program, Six Sigma - Information Systems, Financial Services, Health Care
Smart Pharmacy 2014 - Present
Rose Radiology 2010 - 2014
PENRAD Imaging 2012 - 2013
Kempton Research and Planning 2009 - 2011
The Ritz-Carlton Hotel Company, L.L.C. 2006 - 2010
Skills
Marketing Communications, Goal Oriented, Interpersonal Skills, Leadership, Honesty and Integrity, Teamwork, Motivation and..., Organizational, Flexibility and..., Business Development, Market Research, Marketing, Marketing Research, Organizational Structure, Sales, Social Skills, Cold Calling, Competitive Analysis, Sales Operations, Sales Presentations, Account Management, Customer Service, Strategic Planning
Education
University of South Florida 2006 — 2010
Bachelor of Science, Marketing
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2006 - June 2013
The Ritz-Carlton Hotel Company LLC 2011 - 2013
The Ritz-Carlton Hotel Company LLC July 2008 - December 2009
Skills
Spa, Hair Cutting, Cosmetics, Event Planning, Hotels, Hospitality Management, Beauty Industry, Weddings, Resorts, Customer Service, Micros, Hospitality Industry, Fine Dining, Parties, Front Office, Hotel Management, Hotel Booking, Social Media Marketing, Hospitality, Cosmetology, Food & Beverage, Event Management, Menu Development, Sales, Marketing, Concierge Services, Opera, Meeting Planning
Education
Azusa Pacific University 2013 — 2014
Bachelor's degree, Business-Organizational Leadership
San Jose State University 2011 — 2013
Bachelors of Science, Kinesiology Athletic Training
Foothill College 2009 — 2010
Kineseology
Career Academy 2006 — 2006
Cosmetology License, Cosmetology
The Westin Fort Lauderdale November 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. October 2012 - October 2013
The Ritz-Carlton Hotel Company LLC February 2010 - October 2012
The Ritz-Carlton Hotel Company L.L.C. February 2008 - February 2010
The Ritz-Carlton Hotel Company L.L.C. May 2005 - February 2008
Morgans Hotel Group November 2003 - November 2004
Marriott International October 2002 - November 2003
Skills
Front Office, Hospitality, Hotels, Hospitality Industry, Hotel Management, Micros, Revenue Analysis, Resorts, Meeting Planning, Hotel Booking, Tourism, Event Planning, Rooms Division
Education
Broward College
Office Administration
Broward Community College
Office Administration
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
Utah Jive, LLC January 2013 - Present
Skills
Accounting, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, QuickBooks, EBMS, Bookkeeping, Accounts Payable, Tax, Accounts Receivable, Account Reconciliation, Outlook, Committed to..., Highly detail oriented, Management, Budgets, Financial Reporting, Articulate Communicator
Education
University of South Florida - College of Business Administration 2006 — 2010
B.S., Accounting & Marketing
University of South Florida 2010 — 2010
Certificate, Meeting & Event Planning
The Ritz-Carlton Hotel Company L.L.C. August 2013 - Present
Suzuki May 2012 - August 2013
In-N-Out Burger June 2007 - May 2012
Vistage International 2012 - 2012
Skills
Customer Service, Sales Management, Microsoft Excel, Account Management, Outlook, Microsoft Word, PowerPoint, Management, Billing Process, Access, Customer Satisfaction, Training
Education
California State University-Fullerton 2006 — 2011
BA, Business Administration: Human Resources Management
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
The Ritz-Carlton Hotel Company LLC February 2013 - November 2013
NBCUniversal, Inc. July 2012 - August 2012
Langham January 2012 - May 2012
Woodbury Country Club May 2011 - August 2011
Zim Zari California Coastal Grill June 2010 - August 2010
Pacific Sunwear March 2009 - December 2009
Skills
Hotels, Front Office, Event Planning, Hospitality, Sales, Hospitality Management, Customer Service, Event Management, Food & Beverage, Restaurants, Microsoft Office, Opera, Marketing, Food Safety, PowerPoint, Facebook, Social Media, Microsoft Excel, Microsoft Word, Hospitality Industry, Hotel Management, Delphi, Catering Sales
Education
Boston University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Fefe Fruit Co. July 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2011 - April 2012
Kyoto Grand Hotel April 2011 - August 2011
Joseph P Addabbo Health Center June 2010 - January 2011
Bravo Fashion June 2005 - October 2010
T-Mobile October 2009 - May 2010
Skills
Sales Operations, Customer Service, Medical Records, Account Management, Insurance, Sales, Customer Retention, Marketing Strategy, Cold Calling, Direct Sales
Education
City University of New York-Baruch College 2007 — 2010
Bachelor's Degree, Corporate Communications
Premier Pools and Spa 2006 - 2007
Star Nursery 2005 - 2006
The Sunburst Resort, A Noble House Property 1997 - 2000
GrayHawk Golf Club 1995 - 1996
The Ritz-Carlton Hotel Company L.L.C. 1992 - 1995
Skills
Procurement, Procurement Outsourcing, Process Scheduler, Contract Negotiation, Compliance, Purchasing, Purchase Ledger, Purchase Management, Construction, swimming pool..., swimming pool..., Critical Thinking, Land Use, Landscaping
Education
College of Southern Nevada
Criminal Justice / Mental Health Services, 3.65
Briar Cliff University
Business, Management, Marketing, and Related Support Services
University of South Dakota, Vermillion, South Dakota
Land Management
W Hotels August 2014 - Present
Penny Arcade, Inc. April 2014 - March 2015
Starwood Hotels & Resorts Worldwide, Inc. October 2014 - February 2015
Westin Hotels & Resorts January 2014 - January 2014
Westin Hotels & Resorts June 2013 - August 2013
The Ritz-Carlton Hotel Company L.L.C. February 2013 - May 2013
Westin Hotels & Resorts December 2012 - January 2013
DoubleTree by Hilton May 2012 - August 2012
Starbucks October 2011 - August 2012
Skills
Front Office, Time Management, Human Resources, Customer Service, Food & Beverage, Social Media, Microsoft Office
Education
Boston University 2010 — 2014
Bachelor's degree, Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. February 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - February 2013
Macy's October 2011 - March 2012
Aromas: Restaurant & Bar July 2007 - March 2011
Skills
Leadership Skill, Problem Solving, Analytical Skills, Organizational..., Interpersonal Savvy, Oral & Written..., Always Punctual, Critical Thinking, Sales, Interpersonal..., People Skills, Leadership, Customer Service
Education
University of South Carolina-Columbia 2006 — 2010
Bachelor of Arts (B.A.), International/Global Studies
Marriott International April 2008 - Present
Marriott International March 2006 - April 2008
Marriott International September 2005 - March 2006
The Ritz-Carlton Hotel Company L.L.C. February 2004 - September 2005
The Ritz-Carlton Hotel Company L.L.C. February 1998 - February 2004
Skills
Payroll, Employee Relations, Hospitality Management, Human Resources, Hospitality, Hospitality Industry, Benefits Administration, Customer Service, Resorts, Property Management...
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Georgetown Financial Group, Inc. January 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
Massage Envy November 2012 - August 2013
Nichols Village Hotel & Spa March 2012 - November 2012
Rejuven Essence Wellness Spa August 2010 - March 2012
Skills
Spa, Therapeutic Massage, Deep Tissue Massage, Chair Massage, Swedish, Reflexology, Aromatherapy, Relaxation, Wellness, Trigger Point Therapy, Holistic Health, Healing, Pain Management, Medical Massage
Education
New York Institute of Massage Inc 2008 — 2009
Massage Certification, Massage Therapy/Therapeutic Massage
Niagara County Community College 2004 — 2007
Liberal Arts and Sciences/Liberal Studies
Exxon Mobil Corporation 1996 - 2012
Atlanta Committee for the Olympic Games 1995 - 1996
The Ritz-Carlton Hotel Company L.L.C. 1990 - 1995
AVW Audio Visual 1980 - 1985
Education
Baylor University - Hankamer School of Business 1986 — 1988
Bachelor's degree, Management and International Business
The Ritz-Carlton Hotel Company, L.L.C. January 2013 - Present
Education
University of San Francisco 2015 — 2017
Bachelor’s Degree, Accounting and Finance