The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
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The Ritz-Carlton Hotel Company LLC Employees
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
Bethesda Urban Partnership Inc January 2015 - April 2015
TRAK Legal June 2014 - September 2014
Cumulus Media June 2013 - August 2014
Academic Search, Inc. May 2013 - August 2013
Course Hero, Inc. April 2013 - July 2013
Special Olympics August 2012 - April 2013
Richardson Park Learning Center June 2012 - August 2012
Skills
Presentations, Team Leadership, Economics, Public Speaking, Leadership, Nonprofits, Time Management, Research, Microsoft Office, Fundraising, Microsoft Excel, Microsoft Word, PowerPoint, Social Networking, Facebook, Event Planning, Social Media, Spanish, Communication
Education
American University 2012 — 2016
Tower Hill School 2009 — 2012
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - July 2015
The Ritz-Carlton Hotel Company L.L.C. December 2012 - March 2014
W Hotels January 2011 - March 2013
Hyatt Hotels Corporation May 2012 - December 2012
Polynesian Cultural Center October 2010 - December 2010
DoubleTree by Hilton June 2010 - September 2010
Hollister Co. April 2010 - September 2010
Brigham Young University Hawaii October 2009 - March 2010
Conrad Hotels/Resorts by Hilton February 2009 - June 2009
Skills
Front Office, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Micros, Rooms Division, Resorts, Property Management..., Food & Beverage, Opera, Banquets, Hotel Booking, Tourism, Restaurants, Catering, Microsoft Office, Customer Service, PowerPoint, Public Speaking, Microsoft Word
Education
American University 2013 — 2015
Bachelor of Business Administration (BBA), Analytics and Innovation
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
MSI Maui/Aloha Moment August 2014 - December 2014
Cariloha, LLC January 2014 - May 2014
BBDO September 2013 - December 2013
Marriott International June 2013 - July 2013
Auburn Unviersity August 2012 - May 2013
Ability 1st Nonprofit Organization May 2012 - August 2012
Skills
InDesign, Public Relations, Marketing, Non-profits, Event Planning, Social Networking, Social Media Marketing, Social Media, Marketing Communications, Blogging, HTML, Microsoft Suites, Sports, Writing, Media Relations, Advertising, Nonprofits, Community Outreach, AP Style, Time Management, Editing, Adobe Creative Suite, Fundraising, Microsoft Office, Creative Writing, WordPress, News Writing, Crisis Communications, Microsoft Excel, iMovie, Dreamweaver, Event Management, Newsletters, Community Development, Publicity, Facebook, Cision, Press Releases
Education
Auburn University 2010 — 2013
Bachelor of Arts (B.A.), Public Relations/ Business, Graduated
Babilonia Italian Language School 2011 — 2011
Italian Language and Literature
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2014 - February 2015
Azusa Pacific University January 2012 - January 2013
Ms. Smith and Ms. Vertin January 2010 - January 2012
C28 May 2008 - February 2009
Skills
Ritz-Carlton Certified..., Event Planning, Teaching, Customer Service, Retail, Public Speaking, Hospitality, Educational Leadership, Fashion, Fundraising, Sales, Nonprofits, Community Outreach, Academic Tutoring, Volunteer Management
Education
Azusa Pacific University 2010 — 2013
Bachelor of Arts (BA), English/Language Arts Teacher Education
De Anza College 2009 — 2010
G/O Digital November 2014 - Present
GoDaddy February 2014 - September 2014
GBR September 2012 - October 2013
The Ritz-Carlton Hotel Company, L.L.C. April 2010 - October 2012
Skills
Customer Service, Public Speaking, Leadership, Sales, Negotiation, Microsoft Office, Management
Education
Arizona State University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Acorns July 2014 - Present
Rutan & Tucker, LLP May 2013 - September 2013
The Ritz-Carlton Hotel Company LLC June 2012 - September 2012
The Wind and Sea Restaurant June 2011 - July 2012
St. Properties May 2009 - September 2010
Skills
PowerPoint, Research, Microsoft Office, Public Speaking, Facebook, Microsoft Excel, Negotiation, Event Planning, Microsoft Word, Customer Service, Teamwork, Business Development, customer, Photoshop, Sketch 3, Customer Retention, Customer Relations, Business Analysis, New Business Development, Social Media, Team Building, Series 7, Management, Registered Investment...
Education
University of Southern California 2011 — 2014
Bachelor's Degree, Economics/ Business Law, Junior
HBX Harvard Business School 2015 — 2015
Core: Credential of Readiness, Pass
Island Hotel Newport Beach January 2015 - Present
Legends October 2013 - January 2015
The Ritz-Carlton Hotel Company, L.L.C. August 2012 - September 2013
The Ritz-Carlton Hotel Company, L.L.C. August 2011 - August 2012
The Ritz-Carlton Hotel Company, L.L.C. October 2010 - August 2011
The Ritz-Carlton Hotel Company, L.L.C. June 2005 - December 2009
Education
Azusa Pacific University 2005 — 2009
Bachelor of Arts (B.A.), Political Science and Government
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - June 2014
The Ritz-Carlton Hotel Company, L.L.C. December 2013 - March 2014
PHM Hospitality October 2013 - November 2013
PHM Hospitality July 2013 - October 2013
Noble House Hotels & Resorts September 2011 - October 2012
The Parker Palm Springs 2006 - 2011
Hyatt Regency Suites Palm Springs July 2005 - November 2006
Capella Hotel Group- Mr. Horst Schulze's New Hotel Company February 2004 - May 2005
The Pines Resort March 2000 - February 2004
Skills
Resorts, Hotels, Food & Beverage, Catering, Hospitality, Meeting Planning, Hospitality Industry, Weddings, Banquets, Event Planning, Hospitality Management, Contract Negotiation, Opera, Menu Development, Convention Services, Hotel Booking, Delphi, Fine Dining, Hotel Management, Front Office, Rooms Division, Yield Management, Property Management..., Culinary Skills, Restaurants, Tourism, Micros, Opening Hotels, Group Sales Manager, Banquet Director, Event Staff Trainer, Food & Beverage..., Client Relations Skills, Brand Development, Customer Service, Key Account Development, Key Performance..., New Business Development, Office Management, Quality Management, Up- Selling, Vendor Management, Pre-opening, Lifesciences, Task Force Catering..., Task Force Catering..., Task Force Sales Manager, Ci/TY, Task Force Affiliate..., Event Management
Education
Auburn University
Associate of Science (A.S.), Hospitatality, Restaurant Management Program (HRMT)
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - January 2015
Fox's Pub January 2013 - June 2014
PetSmart February 2011 - December 2012
Maciano's Pizza October 2006 - February 2011
Education
University of Miami 2014 — 2015
Masters of Professional Science, Marine Conservation, Graduate
Aurora University 2011 — 2014
Bachelor of Science (BS), Biology/Biological Sciences, General
Waubonsee Community College 2009 — 2011
Associate of Science (A.S.), Business/Commerce, General
The Nature Conservancy July 2015 - Present
Bentley University August 2012 - Present
The Ary Suta Center July 2014 - August 2014
Northeast Mountaineering May 2014 - June 2014
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - August 2013
The Ary Suta Center July 2011 - July 2011
The Ary Suta Center June 2011 - July 2011
The International Baccalaureate March 2010 - March 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft PowerPoint, iMovie, Photoshop, WordPress, Opera, Access, Social Media Marketing, PowerPoint
Education
Bentley University 2012 — 2016
Bachelor of Science (B.S.), Finance, General
Singapore American School 2010 — 2012
High School
Canadian International School 2008 — 2010
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
Ritz Carlton Key Biscayne September 2012 - January 2015
Ritz Carlton Dove Mountain May 2011 - September 2012
Ritz Carlton Dove Mountain September 2010 - May 2011
Ritz Carlton Dove Mountain October 2009 - August 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
ICIF - Italian Culinary Institute for Foreigners 2000 — 2000
Italian Cuisine
Scottdales Culinary Institute 1997 — 1998
Associate's degree, Culinary Arts/Chef Training
Denihan Hospitality Group- The Surrey June 2015 - Present
The New York Palace April 2015 - June 2015
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - April 2015
The Ritz-Carlton Hotel Company LLC October 2012 - April 2015
The Plaza Hotel February 2012 - August 2012
Marriott Marquis 2010 - February 2012
EDITION hotel September 2010 - August 2011
Wolford December 2009 - February 2011
Skills
Bilingual, Customer Service, Sales, Hospitality Management, Front Office, Hotels, Micros, Hospitality Industry, Food & Beverage, Pre-opening
Education
Bellevue College
AA, Business Management
Marriott Hotels April 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2008 - April 2010
The Ritz-Carlton Hotel Company, L.L.C. April 2007 - April 2008
The Ritz-Carlton Hotel Company, L.L.C. June 2006 - April 2007
The Ritz-Carlton Hotel Company, L.L.C. July 2005 - June 2006
Skills
CI TY system skill, Hotel Management, Hospitality Industry, Catering Sales, Wedding Planning, International Event..., Opera System skill, Corporate Sales..., Front Office
Education
Shanghai Institute of Tourism 2003 — 2006
College, Hotel Management
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - July 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - August 2014
Westin Hotels & Resorts June 2013 - August 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Sales
Education
Washington State University 2012 — 2016
Bachelor's degree, Hospitality Business Management
César Ritz Colleges 2015 — 2015
Bachelor's degree, Hospitality Business Management
San Mateo High School 2008 — 2012
Electro-LuminX Lighting Coporation July 2014 - Present
The Richards Group May 2013 - August 2013
Sunrise Children's Services April 2011 - May 2012
The Ritz-Carlton Hotel Company LLC February 2010 - July 2010
Brown-Forman 2009 - 2010
General Electric May 2007 - August 2007
Sony Pictures Entertainment September 2006 - December 2006
General Electric May 2006 - August 2006
Skills
Adobe Creative Suite, Branding & Identity, Art Direction, Digital Photography, New Media, InDesign, Advertising, Layout, Email Marketing, Art, Graphic Design, Creative Direction, Social Media, Photoshop, Illustrator, Graphics, Brand Development, User Interface Design, Marketing
Education
Virginia Commonwealth University 2012 — 2014
Master's Degree, Creative Brand Management
University of Southern California 2004 — 2008
Bachelor's Degree, Fine and Studio Arts
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - February 2015
The Ritz-Carlton Hotel Company L.L.C. May 2014 - October 2014
The Ritz-Carlton Hotel Company L.L.C. July 2012 - December 2013
La Plancha del Mar October 2010 - July 2012
Xanterra Parks & Resorts April 2009 - October 2009
Xanterra Parks & Resorts Yellowstone April 2009 - October 2009
Casa Rustica Restaurant October 2008 - April 2009
Clemmons Cheesecake Company, LLC January 2007 - April 2009
Urban Legacy Breakers February 2007 - August 2008
Skills
Public Relations, Marketing, Event Planning, Media Relations, Time Management, Fundraising, Customer Service, Budgets, Creative Writing, Photoshop, Microsoft Office, PowerPoint
Education
Appalachian State University 2003 — 2008
Bachelor of Science, Communication concentrating; Corporate Public Relations
Bishop McGuinness Catholic High School 1999 — 2003
Delaware North Parks and Resorts April 2014 - Present
Delaware North Parks and Resorts September 2013 - April 2014
Aramark Parks and Destinations May 2013 - September 2013
UNION Restaurant September 2012 - March 2013
D'Amico and Partners April 2011 - August 2012
The Ritz-Carlton Hotel Company, L.L.C. November 2005 - June 2008
National Park Service April 2002 - October 2004
National Park Service May 1992 - September 1999
Skills
Restaurants, Menu Development, Hospitality, Customer Service, Food & Beverage, Hotels, Food, Cuisine, Open Table, Hospitality Management, Restaurant Management, Fine Dining, Wine, Food Service, Event Planning, Catering, Leadership, Hospitality Industry, Budgets, Management, Cooking, Room Service
Education
Art Institute of Colorado 2003 — 2006
Culinary Management
UW-Stout 1991 — 1992
Hotel and Restaurant Management
Snap Dragon Shaved Snow June 2015 - Present
Youngs Market Company September 2013 - Present
JMK Investments October 2011 - September 2013
JMK Investments April 2011 - October 2011
JMK Investments June 2010 - April 2011
The Ritz-Carlton Hotel Company, L.L.C. July 2006 - January 2009
Skills
Rentals, Microsoft Excel, Sellers, Customer Service, Event Planning, Microsoft Office, Negotiation, Asset Management, Condos, Rent Roll, Real Estate Economics, Asset Managment, Valuation, Leases, Property, Investments, Sales, Property Management, Marketing, Social Media Marketing, Management
Education
California State University-Sacramento 2013 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Arizona State University 2002 — 2006
Business, Management, Marketing, and Related Support Services
American River College 2011 — 2013
Business, Management, Marketing, and Related Support Services
Travel Portland September 2015 - Present
The Allison Inn and Spa June 2015 - September 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - February 2015
The Ritz-Carlton Hotel Company L.L.C. October 2013 - October 2014
Samaritan's Purse July 2012 - December 2012
Elevation Church September 2011 - February 2012
TOMS January 2011 - June 2011
Elevation Church August 2010 - December 2010
The Ritz-Carlton Hotel Company LLC September 2008 - October 2009
The Ritz-Carlton Destination Club January 2008 - September 2008
Skills
Event Planning, Organizational..., Marketing, Non-profit Program..., Wedding Planning, Community Outreach, Economic Development, Project Coordination, Time Management
Education
Biola University 2003 — 2007
Bachelor's degree, Business Administration, Management and Operations
Hegg, REALTORS March 2014 - Present
ProDoorParts.com June 2007 - Present
Door-Parts.com January 2009 - Present
Pro Garage Doors January 2000 - July 2013
Mullin Awning and Siding 1997 - 1999
John Wieland Homes and Neighborhoods 1995 - 1997
The Ritz-Carlton Hotel Company, L.L.C. 1991 - 1995
Skills
New Business Development, Building Materials, Construction, Sales, Customer Service, Contractors, Negotiation, Residential Homes, Contract Management, Purchasing, Team Building, Sales Management, Pricing, Doors, Siding, Builders, Flooring, Window, Materials, Tiles, Real Estate, Selling, Budgets, Strategic Planning
Education
Baldwin-Wallace College
The Davenport Hotel and Tower June 2015 - Present
South Fork Public House February 2014 - Present
Porch Light Pizza May 2014 - August 2014
Washington State University August 2012 - January 2014
Seattle Waterfront Marriott May 2013 - August 2013
Washington State University August 2012 - May 2013
Paradise Creek Brewery August 2011 - June 2012
The Ritz-Carlton Hotel Company, L.L.C. July 2011 - September 2011
Western Washington University September 2009 - April 2011
Skills
Serve Safe Certified, Microsoft Office, Communication Skills, Catering, Hospitality, Banquets, Cooking, Food, Restaurant Management, Recipes, Time Management, Teamwork, Social Networking, Microsoft Word, Customer Service, Event Planning, Hospitality Industry, Hotels, Food Service, Restaurants, Food & Beverage
Education
Washington State University 2012 — 2016
Bachelor’s Degree, Business of Hospitality Business Management, 3.30
Bellingham Technical College 2009 — 2011
Associate’s Degree, Culinary Arts, Pastry Certificate, 3.17
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Sage Hospitality April 2014 - February 2015
Starwood Hotels & Resorts Worldwide, Inc. April 2012 - April 2014
Starwood Hotels & Resorts Worldwide, Inc. January 2011 - April 2012
Interstate Hotels & Resorts November 2009 - January 2011
Interstate Hotels & Resorts May 2008 - November 2009
Starwood Hotels & Resorts Worldwide, Inc. January 2006 - June 2008
Education
Arizona State University 2005 — 2008
Bachelor
Brightway Insurance October 2011 - Present
Allstate September 2000 - October 2011
The Ritz-Carlton Hotel Company LLC January 1998 - June 2000
Skills
Insurance, Property & Casualty..., Commercial Insurance, Health Insurance, General Insurance, Life Insurance, Term Life Insurance, Umbrella Insurance, Disability Insurance, Casualty, Liability, Legal Liability, Fixed Annuities, Workers Compensation, Underwriting, Whole Life, Commercial Lines, Professional Liability, Long-term Care, Homeowners, Small Business, Brokers, Universal Life, Casualty Insurance
Education
University of South Florida 1998 — 2002
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
ECRM February 2014 - Present
Moosehead Hoof and Ladder March 2013 - October 2014
HKM Direct Market Comm June 2012 - December 2012
Teamz May 2011 - June 2012
Farmers Insurance February 2010 - August 2010
Olive Garden January 2008 - August 2010
Shi Shi Events August 2009 - December 2009
Cleveland Orchestra May 2009 - July 2009
Better Business Bureau May 2008 - August 2008
Skills
Event Planning, Public Relations, Time Management, Press Releases, Social Media, Social Media Marketing, Public Speaking, Community Outreach, Facebook, Customer Service, Microsoft Office, Social Networking, PowerPoint, Advertising, Fundraising, Marketing, Writing, Campaign Design, Marketing Communications, Media Relations, Microsoft Excel, Blogging, Research, Microsoft Word, Trade Shows, Coordinating Events, Management, Sales, Leadership, Event Management, Email Marketing, Nonprofits, Account Management
Education
Baldwin-Wallace College 2006 — 2009
Bachelor of Art, Public Relations, Communications, Political Science
Ohio University 2005 — 2005
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Loews Hotels May 2013 - September 2014
Volcano Corporation September 2012 - May 2013
The Ritz-Carlton Hotel Company LLC May 2008 - September 2012
Skills
Hospitality Management, Front Office, Catering, Food, Hospitality, Hospitality Industry, Hotel Management, Resorts, Hotels, Restaurants, Revenue Analysis
Education
Auburn University 2004 — 2008
Hospitality Management
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - July 2015
The Boulders, A Waldorf Astoria Resort August 2012 - November 2013
Desert Mountain Properties September 2009 - June 2012
Smith Brown Hospitality Group March 2009 - September 2009
Desert Mountain Properties September 2008 - March 2009
Credit Union West December 2003 - September 2008
Skills
Event Planning, Food, Catering, Wedding Planning, Food & Beverage, Corporate Events, Meeting Planning, Hospitality Industry, Restaurants, Event Management, Parties, Weddings, Hospitality, Hotels, Trade Shows, Resorts, Hospitality Management, Galas, Tourism, Budgets, Menu Development, Sales, Food Service, Revenue Analysis, Banquets, Dinners, Holidays, Hotel Management, Golf, Convention Services, Entertainment, Culinary Skills, Process Scheduler, Negotiation, Time Management, Marketing, Property Management..., Team Building, Public Relations, Fine Dining, Receptions, Front Office, Customer Service, OnQ, Wine, Management, Restaurant Management, Pre-opening, Micros, Yield Management
Education
Arizona State University West 2004 — 2008
Bachlors, Communication Studies and Special Events Management Minor
Arizona State University West
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. 2014 - 2014
The Ritz-Carlton Hotel Company L.L.C. 2014 - 2014
Cat's Hostel June 2013 - August 2013
Skills
New Business Development, Social Networking, English, Public Speaking, Microsoft Office, Teamwork, Research, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Event Management, Time Management, Project Management, Management, Market Research, Business Strategy, Marketing, Leadership, Marketing Strategy, Teaching
Education
American University in Bulgaria 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
Marriott International November 2012 - January 2015
Successful Affairs May 2012 - June 2013
Maggiano's Little Italy August 2011 - May 2012
Macy's June 2011 - August 2011
Macy's June 2010 - August 2010
Meijer May 2008 - September 2009
Ball State University August 2007 - May 2008
Skills
Microsoft Office, Social Media, Multitasker, Flexible Working, Fundraising, Blogging, Event Planning, Meeting Planning, Customer Service, Research, WordPress, Adobe Creative Suite, Microsoft Excel, Leadership, Social Networking, Editing, Facebook, PowerPoint, Retail, Sales, Social Media Marketing, Management
Education
Ball State University 2006 — 2011
in progress
West Side High School
Boston Park Plaza August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - April 2015
Triangle Credit Union 2012 - 2014
Florence Bank April 2010 - January 2012
United Bank April 2006 - April 2010
Berkshire Bank July 2004 - April 2006
Skills
Customer Service, Organization, Multi Tasking, Employee Training, Communication Skills, Microsoft Office, Mac OS, Outlook, Food Preparation, Cash Management, Loans, Management, Cross Selling, Risk Management, Sales, Training, Auditing, Hospitality Management
Education
American Public University System 2014 — 2015
Bachelor of Arts (B.A.), Hospitality Management with concentration in Meeting & Event Planning
The Art Institute of Pittsburgh-Online Division 2010 — 2014
Bachelor's degree, Hotel & Restaurant Management
Connecticut Culinary Institute 2005 — 2007
Diploma, Advanced Culinary Arts
The Ritz-Carlton Hotel Company, L.L.C. March 2005 - Present
Brevard Podiatry Inc. January 2005 - February 2006
Keiser University August 2004 - December 2004
Canyon Ranch January 2003 - August 2004
Stress Management Center, INC February 2002 - June 2003
Circuit City October 1995 - December 2001
Charter Bay Harbor Juvenile Residential Treatment Center May 1994 - October 1995
TheraTx Rehab January 1993 - May 1994
Skills
Training, Workshop Facilitation, Therapeutic Massage, Craniosacral Therapy, Neuromuscular Therapy, Bodywork, Thai Massage, Reflexology, Ashiatsu, Lomi Lomi, Structural Integration, Energy Healing, Qigong, Skin Care, Facials, Body Wraps, Sales, Customer Service, Client Rapport, Salesforce Training, Operations Training, Relaxation, Pain Management, Wellness, Spa, Hydrotherapy, Treatment, Chair Massage, Deep Tissue Massage, Aromatherapy, Trigger Point Therapy, Myofascial Release, Swedish, Stress Management, Medical Massage, Stretching, Holistic Health
Education
Academy of Cosmetology 2006 — 2006
Completed state required skin care course, Aesthetician/Esthetician and Skin Care Specialist
Central Florida School of Health Sciences 2001 — 2002
massage diploma, Massage Therapy/Therapeutic Massage
University of South Florida 1990 — 1992
Bachelor of Arts (B.A.), Psychology/Education
Polk State College 1988 — 1990
Associate of Arts (A.A.), Education, 3.0
University of Alabama May 2012 - May 2014
Calhoun Community College August 2010 - May 2012
Optidefno August 1997 - May 2012
Columbia College June 2010 - March 2012
Freelance September 2009 - March 2010
New York Yankees 2009 - 2009
USTA 2008 - 2009
The Ritz-Carlton Hotel Company, L.L.C. 2008 - 2009
Club Med February 2008 - July 2008
Way Off Broadway April 2007 - April 2007
Skills
Acting, Teaching, Event Management, Performing Arts, Public Speaking, Social Media, Theatrical Production, Ballet, Arts Administration, Event Planning, Children, Improvisation, Playwriting, Microsoft Office, Research, Art, Mentoring, Academic Advising, Film Criticism, Dramaturgy, Theatrical Marketing, Animals, Television Research, Speech Writing, Written Correspondence, Fundraising, Developing Curriculums, Comprehending Ideas, Adapting to Changes, Communicating Easily..., Evaluating Performance, Supervising, Interacting with People..., Writing Creatively, Team Building, Information Gathering, Editing, Organization
Education
University of Alabama 2012 — 2015
Doctor of Philosophy (Ph.D.), Theatre Studies
Columbia University in the City of New York 2014 — 2014
Doctor of Philosophy (Ph.D.), Theatre
New York University 2004 — 2005
Master's Degree, Music and Performing Arts Professions, 3.83 GPA
Birmingham-Southern College 1998 — 2001
Bachelor's Degree, Theatre Arts, 3.01
Travel Advantage Network January 2015 - Present
Travel Advantage Network / Beachtree Properties May 2012 - January 2015
The Liaison Capitol Hill / Art and Soul August 2011 - January 2012
Marriott International January 2010 - August 2011
The Ritz-Carlton, Marina del Rey January 2008 - June 2009
The Ritz-Carlton Hotel Company, L.L.C. August 2006 - January 2008
The Ritz-Carlton Hotel Company, L.L.C. November 2005 - August 2006
Saint-Gobain Containers Glass February 2004 - November 2005
Origlio Public Relations May 2003 - August 2003
Skills
Press Releases, Social Media Marketing, Public Relations, Media Relations, Marketing Communications, Email Marketing, Marketing, Public Speaking, Leadership, Online Marketing, Marketing Strategy, Advertising, Editing, Facebook, Event Planning, Event Management, Corporate Branding, Hospitality, Outlook, Management, Social Networking, Social Media, Microsoft Excel, PowerPoint, Fundraising, Training, Corporate Communications, Brand Management, Brand Awareness, Hotels, Blogging, Crisis Communications, Creative Writing, Microsoft Word, Publicity, Budgets, Copywriting, Strategic Communications, Press Kits, Video Editing, Word, Excel, Wordpress, Photo Shoots, Magazine Management, Basecamp
Education
Ball State University 2004 — 2005
Master of Science, Information Communication Sciences
Ball State University 1999 — 2004
Bachelor of Arts, Telecommunications (Film) & Public Relations
Bell Tower Salon, Medi-Spa & Store January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - Present
Designstudio Salon September 2006 - Present
Tony V Salon April 2005 - September 2006
Bailiwick Salon August 2000 - April 2005
Ron Fierro Salon March 1998 - August 2000
Centre Parke Historical Salon August 1997 - March 1998
Paul Mazzotta, Top stylist, Salon Owner, Product Design and Development August 1988 - August 1997
Skills
Master Colorist, Styling, Salons, Photo Shoots, Event Planning, Management, Social Media Marketing
Education
Albright College 2014 — 2018
Bachelor of Applied Science (BASc)
Aveda Institute-New York 2000 — 2005
Educational Advancement and Continuing Education, Hair Design, Color Placement, Makeup Design, Aveda Product Education
International Beauty Academy 1987 — 1988
Design/Fashion, Design/Fashion/Marketing
Kutztown University of Pennsylvania
Bachelor of Business Administration (B.B.A.)
Gaylord National Resort & Convention Center August 2015 - Present
SmartRevenue Inc August 2010 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - August 2014
Restaurant Eve January 2013 - February 2014
Binzhou Medical University August 2010 - May 2011
Yan Da Senior Middle School August 2010 - May 2011
Chipotle Mexican Grill April 2008 - February 2010
Skills
Teaching, Market Research, English, Spanish, PowerPoint, Qualitative Research, Microsoft Office, Ethnography, Survey Research, Quantitative Research
Education
Auguste Escoffier School of Culinary Arts - Boulder 2012 — 2012
Certificate of Culinary Arts, Culinary Arts/Chef Training
Colorado State University 2004 — 2010
2010 Bachelor of Arts, Major in History, 2nd Major in Liberal Arts-International Studies, Minor in Spanish
Classic Hotels & Resorts 2009 - Present
Arizona Grand Resort June 2007 - Present
Miramonte Resort & Spa 2006 - 2007
Hilton Scottsdale Resort & Villas 2004 - 2006
Royal Palms Resort and Spa 1999 - 2004
The Ritz-Carlton Hotel Company, L.L.C. 1996 - 1998
Arizona Biltmore 1991 - 1996
The Phoenician Resort 1988 - 1991
Skills
Food & Beverage, Hospitality Industry, Hospitality, Hospitality Management, Resorts, Revenue Analysis, Hotels, Restaurants, Rooms Division, Banquets, Convention Services, Customer Satisfaction, Front Office, Hotel Management, Leadership, Leisure, Management, Micros, Yield Management, Pre-opening, Opening Hotels
Education
Arizona State University
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Marriott International January 2012 - Present
Fauquier County, Virginia March 2010 - Present
Marriott International December 2007 - January 2012
Marriott International June 1979 - March 1982
Skills
Catering, Meeting Planning, Hospitality, Revenue Analysis, Customer Service, Hotels, Resorts, Budgets, Front Office, Hotel Management, Hospitality Management, Hospitality Industry, Food & Beverage, PeopleSoft, Training, Event Management, Microsoft Office, Event Planning, Pre-opening, Restaurants, Property Management..., Micros
Education
American University 1976 — 1980
BA, International Studies
MIke Whittington & Associates, Inc. August 2010 - Present
PCMA SE 2014 - 2014
Presenting Atlanta November 2002 - August 2010
The Hilton Atlanta Airport April 2002 - November 2002
The Manele Bay Hotel and the Lodge at Koele October 2000 - November 2001
The Ritz-Carlton Hotel Company LLC February 2000 - September 2000
The Ritz-Carlton Hotel Company LLC August 1998 - February 2000
The Manele Bay Hotel and the Lodge at Keole October 1997 - August 1998
The Ritz-Carlton Hotel Company LLC 1991 - 1997
Marriott International August 1979 - July 1990
Skills
Meeting Planning, Corporate Events, Hotel Management, AV, Hotels, Catering, Event Management, Hospitality Management, Convention Services, Trade Shows, Banquets, Revenue Analysis, Event Planning, Location Intelligence, Management, Hospitality, Live Events, Food & Beverage, Parties, Hospitality Industry, Pre-opening, Tourism, Resorts, Restaurants, Entertainment, Budgets, Sales Management, Menu Development, Wedding Planning, Sales, Leadership, Private Events, Yield Management, Weddings, Incentives, Incentive Travel, Sponsorship, Hotel Booking, Training, Venue Management, Contract Negotiation, Event Producing, Front Office, Destination Marketing, Conference Coordination, Coordinating Events, Rooms Division
Education
University of South Florida - College of Business Administration 1981 — 1988
Business Administration
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company LLC July 2013 - June 2015
The Ritz-Carlton Hotel Company LLC January 2010 - July 2013
The Ritz-Carlton Hotel Company LLC November 2009 - December 2010
The Ritz-Carlton Hotel Company LLC April 2007 - November 2009
Half Moon, A Rock Resort 2004 - 2007
Skills
Hotels, Hospitality Management, Food & Beverage, Revenue Analysis, Hospitality, Hospitality Industry, Weddings, Resorts, Wedding Planning, Catering, Restaurants, Banquets, Front Office, Yield Management, Hotel Management, Pre-opening, Tourism, Sales, Property Management..., Marketing Strategy, Travel Management, Meeting Planning, Micros, Convention Services, Event Management, Rooms Division, Corporate Events, Leisure, Hotel Booking, OnQ, Opera
Education
University of the West Indies Centre for Hotel and Tourism Management 2001 — 2004
BSc., Tourism Management
Wolmer's High School for Girls
Milwaukee Art Museum March 2013 - Present
The Bartolotta Restaurants January 2005 - January 2013
Marcus Hotels & Resorts March 2005 - January 2011
The Ritz-Carlton Hotel Company, L.L.C. April 2003 - January 2004
Skills
Public Speaking, Inventory Management, Menu Development, Menu Costing, Menu Engineering, Leadership, Leadership Development, Food Safety, Food Preparation, Food & Beverage, Beverage Industry, Staff Development, Event Planning, Event Management, Event Production, Catering, Critical Thinking, Problem Solving, Project Management, Strategic Hiring, Weddings, Client Relations, Motivational Speaking, Political Science, Political Philosophy, International Political..., International Relations, Youth Empowerment, Asset Based Community..., Cooking, Chef, Social Media, Research, Food, Public Relations
Education
University of Wisconsin-Milwaukee 2004 — 2011
Bachelor of Science (BS), Political Science and International Studies
Bader International Study Centre 2007 — 2007
Destination Hotels L'Auberge Del Mar August 2015 - Present
Woodstock Inn & Resort June 2015 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - May 2015
The Ritz-Carlton Hotel Company, L.L.C. October 2012 - February 2015
The Hotel Hershey April 2011 - October 2012
Skills
Cooking, Banquets, Catering, Restaurants, Hospitality, Cuisine, Culinary Skills, Fine Dining, Food, Hospitality Management, Hotels, Hospitality Industry
Education
Le Cordon Bleu Institute of Culinary Arts-Pittsburgh 2009 — 2011
Associate's degree, Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company LLC February 2013 - September 2014
The Ritz-Carlton Hotel Company LLC September 2011 - February 2013
The Ritz-Carlton Hotel Company LLC November 2010 - September 2011
The Ritz-Carlton Hotel Company LLC May 2010 - November 2010
Skills
German, Spanish, English, Turkish, Portuguese, FOH, BOH, Rooms Division, Hospitality Management, F&B Operations
Education
Albrecht-Dürer-Schule, Berufskolleg Düsseldorf 2004 — 2007
State certified Hotel Specialist, Hospitality Administration/Management
Leo Statz Berufskolleg 2000 — 2002
Fachabitur, Economics
Dreamer's Touch Therapeutic BodyWork October 2006 - Present
The Roosevelt New Orleans, A Waldorf Astoria Hotel October 2009 - September 2014
The Ritz-Carlton Hotel Company, L.L.C. August 2007 - September 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Blue Cliff College-Metairie 2006 — 2007
Associate's degree, Massage Therapy/Therapeutic Massage
Bonnabel
Bonnabel
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - February 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2012 - June 2013
Marriott International February 2011 - March 2012
Marriott International August 2011 - December 2011
Marriott International September 2009 - February 2011
Marriott International September 2008 - August 2009
Education
Stenden Hogeschool Leeuwarden 2007 — 2009
Bachelor of Business Administration (BBA), International Hospitality Management, Magna Cum Laude
Institution of Higher Eduction in Tourism, Bad Leonfelden 2001 — 2006
Touristikkaufmann, A-Grade
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Westin Hotels & Resorts June 2013 - September 2014
The Ritz-Carlton Hotel Company LLC March 2012 - June 2013
Marriott International October 2009 - March 2012
Hyatt Hotels Corporation July 2008 - March 2012
Skills
Event Management, Event Planning, Marketing, Microsoft Office, Public Speaking, Strategic Planning, Brazilian Portuguese, Banquets, Corporate Events, Hospitality, Customer Service, Sports, Sales
Education
Arapahoe Community College 2008 — 2010
Certificate, Meeting and Event Planning
Universidade Federeral de Juiz de Fora 2003 — 2006
Bachelor's degree, Hospitality Administration/Management
ITOnCommand April 2013 - Present
Colorado Athletic Club-Wellbridge November 2011 - March 2013
The Ritz-Carlton Hotel Company LLC October 2002 - August 2010
Skills
Cloud Computing, Solution Selling, Managed Services, Marketing Strategy, Microsoft Exchange, Customer Service, Sales, Direct Sales, Selling, Event Management, Business Development, Food & Beverage, Hotels, Sales Management, Trade Shows, Customer Satisfaction, Hospitality
Education
University of South Florida 1990 — 1994
Bachelor of Science (BS), General Sales, Merchandising and Related Marketing Operations
West Bloomfield High School 1986 — 1990
High School Deploma, All
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
Laguna Cliffs Marriott Resort & Spa June 2014 - December 2014
Sanitas May 2013 - November 2013
Santander Consumer Bank S.p.A. October 2012 - April 2013
Day Center for Serious Mental Illness Alcalá de Henares, Grupo Exter, Madrid Spain July 2012 - August 2012
Education
University of California, Riverside 2014 — 2014
Postgraduate Diploma in Business Administration and Management
Universidad Internacional de La Rioja 2013 — 2013
Master of Business Administration (M.B.A.)
Universidad Complutense de Madrid 2007 — 2013
Bachelor's degree in Psychology
Universiteit Utrecht 2011 — 2012
Erasmus scholarship
British Study Center, Oxford 2010 — 2010
Certificate in Business English, A
TASIS, England 2004 — 2005
10 grade, High School
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Marriott International July 2012 - February 2015
Marriott International July 2010 - July 2012
Big League Broadcasting September 2008 - October 2009
Babies *R March 2008 - September 2008
Texas Tech University June 2006 - March 2008
Frontier Airlines February 2004 - April 2006
Clear Channel Radio May 2002 - February 2006
Bryan Cave LLP December 2000 - January 2003
Sports Information Kansas State University October 1999 - May 2000
Skills
Broadcast, Promotions, Event Planning, Event Management, Advertising, Public Relations, Social Media
Education
St. Louis Community College 2002 — 2003
Associates Degree, Communications
Kansas State University 1997 — 2001
Communications
Mehlville High School 1993 — 1997
H.S. Diploma, General Studies
American InterContinental University
Bachelor's Degree, Marketing/Marketing Management, General
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Langham Hospitality Group June 2014 - January 2015
Raeallan May 2014 - August 2014
Four Seasons Hotels and Resorts October 2012 - September 2013
InterContinental Hotels & Resorts January 2009 - September 2012
Skills
Food & Beverage, Event Management, Time Management, Training, Marketing Management, Database Marketing, Marketing Analytics, Marketing Strategy, Marketing Research, Sales Operations, Customer Service, Hotel Management, Social Media, Hospitality Management, Rooms Division, Opera, Microsoft Office, Micros, Revenue Analysis, MICROS, Information Management, Team Management
Education
George Brown College 2014 — 2015
Postgraduate Diploma, Strategic Relationship Marketing, Financial Planning, GPA 3.92
Blue Mountains International Hotel Management School 2008 — 2011
Bachelor of Business, Hospitality Administration/Management
St. Vincent Medical Center - Sodexo 2010 - Present
Long Beach City College July 2013 - Present
Downey Regional Medical Center August 2009 - August 2013
Project Angel Food March 2009 - June 2009
Downey Regional Medical Center January 2009 - March 2009
Los Angeles County, Department of Public Health, Nutrition Program August 2007 - March 2009
Kaiser Permanente West Los Angeles Medical Center September 2008 - December 2008
The Ritz-Carlton Hotel Company LLC June 2003 - September 2003
Skills
Medical Nutrition..., Outpatient Consultation, Nutrition Education, Food Service, Clinical Nutrition, Nutrition, Health Education, Healthcare, Nutritional Counseling, Dietetics, Prevention, Clinical Research, Health Promotion
Education
University of Southern California 2009 — 2012
Ed.D., Doctor of Education
California State University, Los Angeles 2005 — 2009
Master of Science, Nutrtional Science
Marriott International September 2015 - Present
Marriott International September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Casa Mama Lolita Mexican Cuisine January 2014 - Present
Los Dos Plebes Nightclub May 2013 - Present
Mamacita Philipins Restaurant Bar January 2013 - Present
Belleair Country Club and Golf Course January 2009 - March 2015
Sheraton February 2005 - May 2012
Hyatt Regency January 2009 - March 2009
Marriott International February 2004 - February 2005
Skills
Food, Customer Service, Catering, Restaurants, Food, Microsoft Office, Microsoft Excel, Management, Menu Development, Hospitality, Event Management, Event Planning, Budgets, Food Safety, Culinary Skills, Sales, Cooking, Inventory Management, Strategic Planning, Restaurant Management, Marketing, Leadership, Social Media, Fine Dining, Banquets, Hospitality Management, Marketing Strategy, Public Speaking, Pre-opening, Resorts, Hotels, Chef, Hospitality Industry, Recipes, Cuisine, Wine, Hotel Management, MICROS
Education
Instituto Tecnológico y de Estudios Superiores de Occidente, A.C. 2000 — 2005
Bachelor of Business Administration (BBA), Food Service, Waiter/Waitress, and Dining Room Management/Manager
St. Petersburg College 1999 — 2003
English Language and Literature/Letters
Tomlinson adult learning center 1999 — 2002
English Language and Literature, General
Universidad Guadalajara Lamar 1998 — 2000
Master of Computer Applications (M.C.A.)
Universidad del Ejército y Fuerza Aérea 1998 — 2000
Bachelor of Business Administration (B.B.A.), Restaurant/Food Services Management
Universidad de Guadalajara 1996 — 1999
Diploma, Business Administration and Management, General
Miller's Ale House Restaurants March 2015 - Present
Newberrys yard of ale July 2014 - March 2015
The Ritz-Carlton Hotel Company, L.L.C. June 2010 - August 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Project Management, Leadership, Strategic Planning, Social Media, Marketing, Sales, Team Leadership, Training, Team Building, Event Planning, Marketing Strategy, Budgets
Education
Technical Education Center-Osceola 2015 — 2017
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Timbers Resorts January 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. 2006 - 2013
Skills
Real Estate Development, Real Estate, Contract Negotiation, Financial Analysis, Property Management, Project Management, Investment Properties, Residential Homes, Negotiation, Strategic Planning, Microsoft Excel, Real Estate Transactions, Project Control, Sustainability, Business Development, Spanish, Microsoft Office, Marketing, Primavera P6, International Relations, Hospitality, Hospitality Management, Hospitality Industry, Management, Customer Service, Hotel Management
Education
ESEI International Business School Barcelona 2002 — 2004
Master of Business Administration (M.B.A.), International Finance
University of Nevada-Reno 1998 — 2002
Bachelor’s Degree, Business Administration and Management, General
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2014 - November 2014
Eau Palm Beach Resort & Spa November 2013 - March 2014
The Ritz-Carlton, Half Moon Bay 2014 - 2014
The Ritz-Carlton, Palm Beach 2006 - 2014
Eau Palm Beach Resort & Spa July 2013 - November 2013
The Ritz-Carlton, Palm Beach March 2011 - July 2013
The Ritz-Carlton, Palm Beach February 2006 - March 2011
Skills
Food & Beverage, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Resorts, Revenue Analysis, Meeting Planning, Tourism, Event Management, Event Planning, Trade Shows, Customer Service, Corporate Events, Sales, Marketing, Social Media Marketing, Public Relations, Marketing Strategy, Microsoft Office, Front Office, Catering, Convention Services, Micros, Menu Development, Banquets, Management, MICROS
Education
Auburn University 2001 — 2005
Bachelor of Arts (BA), Spanish Language and Literature
St. Bernard Preparatory School 1998 — 2001
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Related Companies January 2010 - Present
Taj Boston January 2007 - November 2009
The Ritz-Carlton Hotel Company, L.L.C. March 2004 - January 2007
Education
University of Massachusetts Boston 2004 — 2006
Master's of Arts
Boston College 1997 — 2001
Bachelor of Arts (BA)
The Ritz-Carlton Hotel Company, L.L.C. December 2010 - Present
Starbucks December 2008 - February 2010
Avis Budget Group EMEA November 2007 - October 2008
Skills
Bilingual, Customer Service, Customer Satisfaction, Organization, Service Quality, Luxury, Facials, Waxing, Teamwork, Call Centers, Hospitality, Time Management, Leadership, Sales, Retail
Education
Universidad Interamericana de Puerto Rico 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Academia Maison D Esthetic 2005 — 2006
Diploma, Esthetic
Colegio Nuestra Senora de Guadalupe 1990 — 1999
High School Diploma, High School/Secondary Diplomas and Certificates
Publix Super Markets July 2015 - Present
U.S. National Whitewater Center April 2015 - Present
Chad Anthony's Italian Grill and Pub December 2014 - April 2015
Firebirds Wood Fired Grill September 2014 - December 2014
Fahrenheit Restaurant Charlotte January 2014 - June 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2012 - February 2014
Quaker Steak & Lube July 2011 - September 2012
Skills
Restaurants, Food, Culinary, Hotels, Special Events, Hospitality, Time Management, Team Leadership, Event Management, Culinary Skills, Menu Development, Training, Food Safety, Hospitality Management, Food & Beverage, Catering
Education
Ben-Gurion University of the Negev 2009 — 2010
Certification of Completion, International Tourism
Johnson & Wales University 2007 — 2009
Bachelor of Science (B.S.), Food Service Management, 3.0
Johnson & Wales University 2005 — 2007
Associates of Applied Sciences, Culinary Arts and Related Services, 3.2
Liberty High School 2002 — 2005
High School Diploma, All Subjects, 3.0
The Ritz-Carlton Hotel Company LLC October 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2008 - October 2013
The Ritz-Carlton Hotel Company, L.L.C. January 2006 - December 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2001 - August 2005
Skills
Hotels, Hospitality Management, Hospitality, Revenue Analysis, Food & Beverage, Trade Shows, Resorts, Event Management, Hotel Management, Meeting Planning, Event Planning, Pre-opening, Banquets, Yield Management, Rooms Division, Front Office, Catering, Customer Service, Convention Services
Education
Ashford University
Bachelor of Arts, Business: Organizational Management
Accountants One 2013 - Present
Dine In Gourmet 2005 - 2009
Hodges Ward Elliott, Inc. 1997 - 2000
Spoleto Festival USA 1995 - 1997
The Ritz-Carlton Hotel Company, L.L.C. 1992 - 1995
Tiffany & Company 1989 - 1990
Education
Emory University 1990 — 1992
Bachelor of Arts (B.A.), International/Global Studies
Agnes Scott College 1987 — 1989
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
United States Army Reserve October 2009 - Present
Le Cordon Bleu College of Culinary Arts May 2014 - September 2015
Marca Miami February 2013 - June 2015
Budare Bistro April 2014 - 2014
Marca Miami February 2013 - October 2013
United States Army - 215th Military Police Detachment January 2012 - December 2012
Grey Group July 2010 - December 2011
JMD Communications January 2005 - September 2009
sajo garcia alcazar May 2004 - December 2004
Skills
Integrated Marketing, Advertising, Creative Direction, Brand Development, Creative Strategy, Direct Marketing, Campaigns, Copywriting, Brand Management, Outdoor Advertising, Graphic Design, Adobe Creative Suite, Photoshop, Social Networking, Branding, Facebook, Strategic Communications, Concept Development, Illustrator, Corporate Branding, Logo Design, Brand Awareness, Event Management, Mac, Corporate Communications, Interactive Advertising, Marketing Strategy, Press Releases, Marketing, Leadership, Strategy, Training, Management, Strategic Planning, Public Relations, CRM, Team Leadership, Social Media Marketing, Online Marketing, Social Media, Public Speaking, Program Management, Online Advertising, SEO, Direct Mail, Creative Writing, Layout, Newsletters, Research, Army
Education
Le Cordon Bleu College of Culinary Arts-Miami 2014 — 2015
Associate of Science (AS), Culinary Arts
National University 2011 — 2012
Master of Forensic Science (MFS), Specialization in Investigation
Liberty University 2010 — 2011
Bachelor of Science (BS), Criminal Justice/Psychology, Summa Cum Laude
Liberty University 2010 — 2011
Associate of Arts (AA), Interdisciplinary Studies, Honors
Universidad Tecnológica del Centro (UNITEC) 1996 — 2000
Business Administration, Marketing
Boston Pedorthic Assoc LLC May 2015 - Present
Shanghai HDDY CPAs Co., Ltd July 2013 - June 2014
Industrial and Commercial Bank of China July 2012 - May 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2011 - November 2011
Shanghai Media Group July 2010 - August 2010
Skills
Financial Statement..., Financial Accounting, Cost Accounting, Purchasing Processes, Teller Operations, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SPSS, Dreamweaver, Visual Basic
Education
Bentley University 2014 — 2016
Accounting, Master of Science in Accountancy(3.70)
Fudan University 2008 — 2012
Tourism and Travel Services Management, Bachelor of Business Administration (B.B.A.)(3.65)
The Ritz-Carlton Hotel Company, L.L.C. September 2011 - Present
The Ritz-Carlton Hotel Company LLC May 2009 - September 2011
A Yunki Kim Company October 2008 - April 2009
InvestorPlace Media LLC October 2007 - September 2008
Delia's Inc. October 2006 - September 2007
Scholastic Inc. June 2004 - October 2006
Epsilon Interactive (formerly Bigfoot Interactive) July 2000 - May 2004
Business and Trade Network June 1999 - June 2000
Publishers Clearing House March 1994 - June 1999
Readers Digest January 1993 - February 1994
Skills
Direct Marketing, Online Marketing, E-commerce, Digital Marketing, Marketing Research, Email Marketing, Start-ups, Online Advertising, Sales, New Business Development, Direct Mail, Web Marketing, Affiliate Marketing, Mobile Marketing, CRM, Marketing, Digital Media, Newsletters, Marketing Communications, Analytics, Strategy, Product Development, Multi-channel Marketing, Customer Acquisition, Management
Education
Baruch College
Master of Business Administration (M.B.A.)
Bentley University
BS
Starwood Hotels & Resorts Worldwide, Inc. June 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - June 2015
Crowne Plaza San Marcos Golf Resort June 2013 - June 2014
Crowne Plaza San Marcos Golf Resort December 2012 - June 2013
Sanctuary Camelback Mountain August 2012 - December 2012
The Keg Steakhouse and Bar March 2011 - October 2012
Villa Siena Wedding and Event August 2011 - May 2012
Christina Clark Events and Design September 2011 - December 2011
Skills
Special Events..., Coordinating Special..., Organization, Microsoft Office, Event Planning, Convention Services, Catering Sales, Customer Satisfaction, Event Management, Wedding Coordinating, Corporate Events, Hospitality, Hotels, Food & Beverage, Catering, Delphi Certified, Opera, Banquets, Marketing, Public Relations, Sales, Relationship Management, Business Travel Sales, Time Management, Facebook, Tourism, Menu Development
Education
Arizona State University 2008 — 2012
Bachelor of Science, Tourism Development and Management
Arizona State University 2008 — 2012
Bachelor of Science (B.S.), Tourism Development and Management
Divergent Harmony Music October 2008 - Present
US Army July 2005 - January 2015
Utah Valley University August 2003 - May 2004
Galaxy Mall, Inc. December 1999 - December 2000
The Ritz-Carlton Hotel Company, L.L.C. November 1998 - November 1999
Eikaiwa September 1997 - September 1998
US Navy Reserve April 1994 - September 1996
Skills
Film Scoring, Music Composition, Music Theory, Music Production, Music Technology, MIDI, Sound Design, Choral Conducting, Music Conducting, Logic Pro, Pro Tools, Sound Libraries, Sibelius, Finale, Final Cut Pro, Adobe Creative Suite, Adobe Creative Cloud, Bassoon, Piano, Singing, Choral Music, Concert Band, Orchestration, Orchestral Music, Classical Music, Commercial Music, Electronic Music, Music History, Jazz Improvisation, Music Librarianship, Entrepreneurship, Online Marketing, Emergency Medicine, Scholarly Research, Creative Writing, Scholarly Communication, Teaching Adults, Teaching Children, Customer Service, Web Design, Sales, Property Flipping, Military Experience, Army, Navy, Combat Lifesaver, Japanese, Composition, Teaching, Music
Education
Academy of Art University 2010 — 2015
Master of Fine Arts (MFA), Music Scoring and Composition for Visual Media
Thomas Edison State College 2006 — 2008
Bachelor of Arts (BA), Music
Utah Valley University 2002 — 2004
Bachelor of Arts (BA) Studies, Music
Orem High School 1990 — 1993
High School Diploma, Music Theory and Composition
The Polo Club of Boca Raton September 2014 - Present
Eau Palm Beach Resort & Spa August 2013 - June 2014
The Ritz-Carlton Hotel Company, L.L.C. November 2010 - August 2013
Skills
Hospitality, Food & Beverage, Hotels, Restaurants, Catering, Hospitality Management, Hospitality Industry, Banquets, Menu Development, Pre-opening, Restaurant Management, Chef, Fine Dining, Food, Resorts
Education
Kyonggi University 2004 — 2008
Bachelor's degree of Culinary Arts, Restaurant, Culinary, and Catering Management/Manager
Marriott Hotels October 2014 - Present
Fairmont Hotels & Resorts July 2013 - October 2014
The Ritz-Carlton Hotel Company LLC April 2011 - June 2013
The Ritz-Carlton Hotel Company, L.L.C. August 2010 - April 2011
Camelback Inn JW Marriott November 2009 - August 2010
Skills
Hotels, Event Management, Food & Beverage, Customer Satisfaction, Customer Service, Catering, Banquets, Negotiation, Hospitality Management, Hospitality Industry, Proposal Writing, Hospitality, Resorts, Hotel Management, Front Office, Micros, Meeting Planning, Revenue Analysis, Rooms Division, Menu Development, Microsoft Office, Event Planning
Education
Universidad de Menendez Pelayo 2008 — 2009
International Business, Spanish Conversation, Spanish Literature
Arizona State University 2006 — 2009
Bachelor of Arts (B.A.), Spanish, Business
University of Colorado Boulder - Leeds School of Business 2005 — 2006
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - September 2014
Roche Bobois September 2012 - July 2014
Dreamline BathAuthority April 2009 - June 2010
Penn Hunter Property Management October 2008 - April 2009
Skills
Customer Service, Customer Satisfaction, Sales, Event Management, Technical Support, Time Management, Outlook, Event Planning, Teamwork, Front Office, Inventory Management, Leadership, Hospitality, Entrepreneurship
Education
Chelyabinsk State Pedagogical University 2001 — 2006
Bachelor's degree, Education
Middle School/ HIgh School:Lyceum #11 1995 — 2001
History
Levy Restaurants May 2013 - Present
Levy Restaurants May 2013 - May 2014
The Ritz-Carlton Hotel Company, L.L.C. July 2000 - May 2013
Skills
Chef, Customer Service, Management, Microsoft Office, Banquets, Food, Restaurants, Resorts, Menu Development, Hotels
Education
Art Institute of Fort Lauderdale 1998 — 2000
Associate's degree, Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
La Quinta Resort & Club October 2014 - June 2015
Starbucks February 2012 - September 2014
Ojai Valley Inn & Spa June 2001 - February 2002
Skills
Hospitality, Personal Training, Direct Sales, Spa, Advertising Sales, Aesthetics, NASM, Personal Trainer, Tennis Coordinator, TRX Suspension Training, Functional Movement..., Circuit Training, Fitness Instruction, Boot Camp, Fitness, Nutrition, Wellness Coaching, Lifestyle, Wellness, Coaching, Yoga, Fitness Training, Small Business, Public Speaking, Golf Fitness
Education
National Academy of Sports Medicine 2014 — 2014
Certified Personal Trainer
Lu Ross Academy 2002 — 2003
Licensed Esthetician, Aesthetician/Esthetician and Skin Care Specialist
Everett Community College 1989 — 1993
Associate of Arts and Sciences (A.A.S.), English Language and Literature, General
Compass Group North America April 2013 - Present
Compass Group North America September 2012 - January 2013
The Ritz-Carlton Hotel Company, L.L.C. February 2010 - September 2012
Compass Group North America September 2008 - February 2010
Skills
Menu Development, Menu Costing, Culinary Skills, Recipe Development, Recipe Testing, Knife Skills, People Management, People Development, Employee Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, POS Systems, Fine Dining, Restaurants, Recipes, Food Preparation, Cooking, Sanitation, Food Safety, Catering, Cuisine, Food, Chef
Education
Art Institute of Atlanta 2009 — 2010
Associate’s Degree, Culinary Arts/Chef Training, 3.6 GPA
Clayton State University 2008 — 2009
Certificate Program, Culinary Arts/Chef Training, Completed Courses
Manchester Community College 2007 — 2008
Associate’s Degree, Culinary Arts/Chef Training, Transfered to Atlanta Area
Enrico Fermi High School
Enrico Fermi High School
Stacole FIne Wines August 2015 - Present
Unfiltered Unfined Wines LLC November 2014 - August 2015
The Citrus Club November 2013 - November 2014
The Ritz-Carlton Hotel Company LLC May 2013 - October 2013
The Ritz-Carlton Hotel Company LLC July 2011 - July 2013
Rosewood Hotels & Resorts May 2011 - August 2011
Waldorf Astoria Hotels & Resorts September 2009 - May 2011
Ritz Carlton Club June 2004 - September 2009
The Ritz-Carlton Hotel Company, L.L.C. June 2004 - May 2005
The Ritz-Carlton Hotel Company LLC June 2003 - May 2004
Skills
Resorts, Hotels, Inventory Management, Luxury, Menu Development, Retail, Spa, Front Office, Hospitality Management, Hotel Management, Hospitality, Guest Satisfaction, Hospitality Industry, Scheduling, Micros, Pre-opening, Rooms Division, Budgeting, Supervisory Skills, Budgets, Customer Service..., Creative Writing, Marketing, Guest Service Management, Training, Hotel Booking, Meeting Planning, Food & Beverage, Customer Satisfaction, Yield Management, Tourism, Fine Dining, Catering, Concierge Services, Club Operations, Operations Management, Recruiting, Event Planning, MICROS, Property Management..., Corporate Events, Revenue Analysis, Management, Opera, Lodging, Hiring, Food, Leadership, Event Management, OnQ
Education
Appalachian State University 1994 — 1997
Mass Communications
Watauga High School 1990 — 1994
The Ritz-Carlton Hotel Company, L.L.C. April 2014 - August 2014
Interstate Hotels & Resorts (Hilton Woodcliff lake) June 2012 - February 2013
Comp-U-Max August 2010 - August 2011
Holiday Inn Saddle Brook August 2007 - August 2010
Subway September 2005 - July 2007
Fiesta Events & Catering July 2004 - October 2005
Mrs. Fields Famous Brands May 2004 - August 2005
Wendys Old Fashion Hambugers July 2002 - February 2004
Skills
Revenue Analysis, Hospitality Management, Finance, Hotels, Hospitality Industry, Hospitality, Hotel Management, Front Office, Food & Beverage, Restaurants, Resorts, Management, Microsoft Office, Event Planning, Banquets, Customer Service, Event Management, Catering, Time Management, Pre-opening, Tourism, PowerPoint, Rooms Division, Microsoft Word, MICROS, Teamwork, Food, Property Management..., Leadership, Menu Development, Customer Satisfaction, Restaurant Management, Fine Dining, Social Media, Opera, Sales, Guest Service Management, Budgets, Training, Hotel Booking, Marketing, Yield Management, Microsoft Excel, Public Speaking, OnQ, Concierge Services, Team Building, Social Networking, Meeting Planning, Culinary Skills
Education
Fairleigh Dickinson University-Metropolitan Campus 2013 — 2015
Bachelor of Arts (B.A.), Hospitality Administration/Management, 3.2
Sichuan University 2014 — 2014
Bachelor's degree, Hospitality Administration/Management, 3.3
Bergen Community College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management, 3.3
Javelin Investors Inc. July 2014 - Present
Equilibrium Owner/Operator 2010 - Present
The Ritz-Carlton Hotel Company, L.L.C. 2009 - Present
Skills
Personal Development, Coaching, Public Speaking, Training, Team Building, Psychotherapy, Mental Health, Psychology, Stress Management, Counseling Psychology, Family Therapy, Nonprofits, Conflict Resolution, Teaching, Program Development, Treatment, Adolescents, Mental Health Counseling, Community Outreach, Real Estate Marketing, Real Estate Transactions, Real Estate Financing, Real Estate Economics, Concierge Services, Corporate Hospitality, Hospitality Management, Hospitality Projects, Ministry Development, Management, Sales, Marketing, Customer Service, Negotiation, Hospitality, Leadership, Event Planning, Contract Negotiation, Hospitality Industry, Social Media Marketing
Education
Arizona State University 1994 — 1995
Master's Degree, Student earning Masters of Social Work, 4.0
University of Arizona 1992 — 1994
Bachelor of Science (BS), BEHAVIORAL & PSYCHOLOGICAL DEVELOPMENT, 3.9
The King and Prince Beach & Golf Resort February 2015 - Present
Rotana Hotel Management Corporation PJSC November 2014 - February 2015
Ramada Plaza Hotel August 2014 - November 2014
The Ritz-Carlton Hotel Company, L.L.C. February 2014 - August 2014
Skills
Hospitality Management, Food & Beverage, Bar, MICROS, Banquets, Guest Service Management, Financial Analysis, Pastry
Education
Swiss Hotel Management School 2013 — 2014
Master's Degree, international business and hotel, resorts and spa management
Sichuan International Studies University 2009 — 2013
Bachelor's Degree, english and hotel management, A
University of California, Riverside 2011 — 2012
Finance, General
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - Present
Renaissance Boston Waterfront October 2012 - February 2014
Skills
Corporate Events, Event Management, Live Events, Hotels, Event Planning, Hospitality Industry, Banquets, Resorts
Education
Benjamin Franklin Institute of Technology 2008 — 2009
Automobile/Automotive Mechanics Technology/Technician
Clear Capital October 2015 - Present
Tahoe Adventure Company April 2015 - October 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - April 2015
Pole Creek Golf Club May 2014 - October 2014
Grand Adventures October 2013 - May 2014
Apparatus April 2012 - October 2013
Slingshot SEO April 2011 - April 2012
Evolve, a Cincinnati Bell company October 2009 - January 2011
Cincinnati Bell November 2008 - October 2009
Indiana Media Group / XL Marketing May 2005 - November 2008
Skills
Integrated Marketing, Salesforce.com, Email Marketing, Lead Generation, Online Advertising, Account Management, SEM, PPC, Social Media Marketing, Marketing, Google Analytics, Marketing Strategy, Social Media, Google Adwords, Digital Marketing, Advertising, Event Management, Event Planning, Web Analytics, Project Management, Management, Business Development, Leadership, Product Marketing, WordPress, CRM, Sales Management, Market Research, Web Marketing, Customer Service, Marketing Communications, Strategic Planning, New Business Development, Sales, Networking, Online Marketing
Education
Ball State University 2000 — 2005
Bachelor of Science (B.S.), Advertising
East Central High School 1996 — 2000
Graduated, General Studies
Dassault Systèmes September 2015 - Present
Gateway Scholars Institute of Education February 2015 - April 2015
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - August 2014
Beijing-Hyundai motor company May 2013 - June 2013
Shenzhen Overseas International Travel Service Co.,Ltd. July 2012 - August 2012
Skills
R, SAS, SQL, Microsoft Excel, SPSS, Statistical Data..., Market Research, Digital Marketing, Time Series Analysis, Database Design, XLMiner, PowerPoint, Microsoft Word, Graphic Design, Photoshop, Customer Relations, Customer Service, Hospitality, Hospitality Management, revenue management
Education
Bentley University 2014 — 2015
Master's Degree, Marketing Analytics, 3.47/4.0
Oklahoma State University 2012 — 2014
Bachelor of Science (BS), Hospitality Administration, 3.86/4.0
Sun Yat-Sen University 2010 — 2014
BS, Hospitality Administration/Management, 3.56/4.0
SprokDoc January 2015 - Present
Powered Office November 2013 - December 2014
Staples Business Advantage January 2009 - May 2011
Hewlett-Packard January 2006 - October 2009
3M March 2005 - January 2006
The Ritz-Carlton Hotel Company, L.L.C. February 2004 - January 2005
Skills
Sales, Marketing, Sales Operations, Recruiting, Selling, Management, Web Design, Web Services, Web Applications, CRM, IP PBX, SEO, PPC, Salesforce.com, Sales Process, Cold Calling, Account Management, Sales Management, Business Development, Customer Service, Team Building, Strategy, Cloud Computing, New Business Development, Direct Sales, Marketing Strategy, Leadership, Strategic Partnerships, Email Marketing, Social Media, Project Management, Lead Generation, Social Media Marketing, Consulting, Solution Selling, Cross-functional Team..., Team Leadership, B2B, Start-ups, Competitive Analysis, Enterprise Software, Social Networking, Product Management
Education
Azusa Pacific University 2001 — 2005
Bachelor of Arts, Marketing Communications
Azusa Pacific University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
O'shucks September 2013 - April 2015
ClubCorp August 2012 - October 2013
Skills
Customer Service, Catering, Food, Restaurants, Hospitality, Food & Beverage, Time Management, Cooking, Serving and Cooking, Menu Development, Restaurant Management
Education
Athens Technical College 2013 — 2015
Associate's degree, Restaurant, Culinary, and Catering Management/Manager
The Ritz-Carlton Hotel Company, L.L.C. May 2010 - Present
The Ritz-Carlton, Marina del Rey December 2008 - May 2010
The Ritz-Carlton Hotels of Atlanta March 1998 - December 2008
The United States Marine Corps June 1996 - June 2002
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Hotel Management, Leadership, Sales&Marketing, Profit Maximization, VIP Services, Achieving Measurable..., Global Focus, Manage Client..., Customer Satisfaction, Experiential Events, Luxury Lifestyle, Internal & External..., Team Building, Property Accountability, Tactical Implementations, Resolution Management, Regional Development, Exceeding Customer..., Business Growth..., Entertainment Industry, Standards Compliance, Brand Strengthening, E-commerce, Public Speaking, Public Relations, Strategic Partnerships, Communication, Service Delivery, Photography, Executive-Level..., Brand Performance, Customer Service..., Creativity, Food & Beverage, Training, Social Media, Customer Conversion, Customer Experience..., Brand Ambassadorship, Market Penetration, Expert Presentation..., World-Class Operations, Performance Benchmarking, Travel Management, Online Travel
Education
Barton College 1993 — 1996
BFA, Communications & Art
Pan-American Life Insurance Company November 2011 - May 2012
Harrah's New Orleans November 2007 - July 2009
The Ritz-Carlton Hotel Company, L.L.C. July 2008 - June 2009
THE PINK CONSPIRACY May 2006 - July 2006
Royal Sonesta October 2005 - June 2006
ALL THE KING'S MEN March 2005 - April 2005
Paramount Pictures March 2000 - February 2001
Fox (Film, TV & Sports) March 1999 - March 2000
NAACP November 1998 - February 1999
Sony Pictures Entertainment March 1998 - September 1998
Skills
Entertainment, Film, Television, Film Production, Social Media, Social Networking, Event Management, Video, Scriptwriting, Script Coverage, Proofreading, Acting, Public Relations, Event Planning, Voice Over, Theatre, Creative Writing
Education
Tulane University 2003 — 2006
Bachelor of Fine Arts (B.F.A.), Theater
Arizona State University 1990 — 1992
Bachelor of Interdisciplinary Studies, Communications/Foreign Languages
University of New Hampshire 1989 — 1990
Kantonsschule St. Gallen 1988 — 1989
German Language and Literature
The Ritz-Carlton Hotel Company, L.L.C. August 2011 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2009 - August 2011
Town of Marana July 2007 - August 2011
Beer Bottoms Bistro February 2002 - June 2009
Cool Cats Food Truck February 1996 - July 2000
The Wurst Place, September 1984 - November 1987
Skills
Customer Service, Hospitality Industry, Restaurant Owner, Small Business, Employee Training, Microsoft Excel, Microsoft Office, Microsoft Word, Account Reconciliation, Bookkeeping, Office Administration, Quality Control, Zumba Instructor, POS Systems for..., Food & Beverage, Hotels, Hospitality, MICROS, Catering, Pre-opening, Fine Dining, Management, Hospitality Management
Education
Colleen O'Haras Beauty Academy 1982 — 1982
Licence, Cosmetology, Barber/Styling, and Nail Instructor
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Davio's Northern Italian Steakhouse June 2014 - Present
Boston College September 2012 - Present
Hyde Square Task Force June 2014 - August 2014
ContinuousTake Productions June 2013 - July 2013
RuffaloCODY September 2011 - May 2012
Master Media February 2010 - August 2011
Skills
Fundraising, Spanish, Hospitality, Community Outreach, Non-profits, Career Counseling, Microsoft Office, Facebook, Event Planning, Social Media, Research, Public Speaking, Program Development, Editing, PowerPoint, Social Networking, Resume Writing, Higher Education, Grant Writing, Events Coordination, Customer Service, Program Planning, Microsoft Excel, Microsoft Word
Education
Boston College 2011 — 2015
BA, Communications and Applied Psychology and Human Development
The University of Glasgow 2013 — 2013
Bachelor's Degree, Film and Television Studies & Psychology
GroupM September 2014 - Present
GroupM April 2014 - September 2014
St Regis Hotel January 2012 - September 2014
St Regis Hotel April 2013 - July 2013
The Ritz-Carlton Hotel Company, L.L.C. November 2004 - February 2012
Skills
Data Analysis, Revenue Analysis, Accounting, Hotels, Pre-opening, Financial Accounting, Customer Service, Hospitality Industry, MS Excel Pivot Tables, Banquets, Catering, Hospitality, Hospitality Management, Hotel Management, Restaurants, Resorts, Time Management
Education
City College-Miami 2012 — 2014
Bachelor's degree Accounting, AA Accounting Degree
Devry University 2009 — 2011
Associate of Arts (AA), College of Business & Management
The Ritz-Carlton, St. Thomas 2012 - Present
The Ritz-Carlton, Atlanta 1999 - 2012
The Ritz-Carlton, Atlanta December 1996 - April 1999
The Ritz-Carlton Hotel Company, L.L.C. 1988 - 1996
Skills
Hospitality, Hotels, Budgets, Resorts, Customer Service, Hospitality Management, Employee Relations, Human Resources, Employee Benefits, Employee Engagement, Pre-opening, Labor Relations, Leadership, Employee Training, Time Management, New Hire Orientations, Recruiting
Education
Albany State University 1975 — 1979
The Ritz-Carlton Hotel Company, L.L.C. January 2005 - November 2009
Self Employed October 1999 - November 2009
Skills
Electrician, HVAC apprentice, Electrical Maintenance, Boiler Maintenance, Hotel Maintenance
Education
Aiken Technical College 2014 — 2016
Associate's degree in progress, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technician (HVAC)
JATC apprenticeship 1997 — 2001
Electrical Degree, Electrician
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
Toronto Marriott Bloor Yorkville February 2012 - June 2014
Toronto Marriott Downtown Eaton Centre Hotel July 2010 - February 2012
JW Marriott Bucharest Grand Hotel May 2008 - May 2010
Baltimore Marriott Waterfront Hotel August 2006 - February 2008
S.C. Multigama Tech SRL September 2004 - August 2006
Skills
Hotels, Front Office, Food & Beverage, Hospitality, Hospitality Industry, Opera, Hospitality Management, Revenue Analysis, Revenue, Revenue Forecasting, Data Analysis, Customer Satisfaction, Hotel Management, Micros, Property Management..., Rooms Division, Sales
Education
2002 — 2006
Bachelor, Hospitality Management
The Cake Studio Academy June 2014 - Present
The Pennsylvania Convention Center 2010 - 2014
The Ritz-Carlton Hotel Company, L.L.C. January 2000 - March 2010
JNA Institute of Culinary Arts 2009 - 2010
Skills
Pastry, Cakes, Chocolate, Baking, Bakery, Menu Development, Fine Dining, Restaurants, Desserts, Recipes, Recipe Testing, Catering, Cuisine, Culinary Skills, Parties, Banquets, Confectionery, Sanitation, Chef, Gourmet, Food
Education
French Culinary Institute 1998 — 1999
Classic Pastry Arts Grand Diplôme, Pastry Arts
Jna Institute of Culinary Arts 1996 — 1998
Associates Degree Culinary Arts/Restaurant Management, Culinary Arts/Chef Training, 3.9
West Chester University of Pennsylvania
B.A. in English, English Language and Literature/Letters, 3.7
Miami Dade College February 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - Present
Rotary Club of Miami July 2013 - April 2014
Florida International University January 2012 - December 2012
FLIPANY January 2012 - March 2012
Camillus House June 2010 - June 2010
Skills
Dietetics, Cooking, Nutrition, Research, Microsoft Excel, PowerPoint, Microsoft Office, Public Health, Clinical Research, Health Education, Prevention, Nonprofits, Medical Nutrition..., Nutrition Education, Health Promotion, Teaching, Nutritional Counseling, Clinical Nutrition, Leadership, Program Development, SPSS, Epidemiology
Education
Florida International University 2010 — 2012
Master of Science (MS), Dietetics and Nutrition
American University of Beirut 2005 — 2009
Bachelor of Science (BS), Nutrition Sciences
Taproot Foundation January 2012 - Present
Freelance Art Director & Photographer 2005 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2014 - Present
Private Entrepreneur, CEO & President 2000 - 2012
Vincent Dixon Photography & Brite Productions July 2011 - August 2011
Western Digital - PhotoWalk 2010 with Bruce Dorn 2010 - 2010
Leadmark Consulting Group January 2005 - September 2005
MaMaMedia Inc. January 2000 - September 2000
ADL - Anti-Defamation League of B'nai B'rith November 1998 - January 2000
iSCAN Intelligent Scanning Inc. January 1997 - November 1998
Skills
Photography, Graphic Design, Art Direction, Creative Direction, Art, Advertising, Creative Strategy, Digital Photography, Concept Development, Illustration, Social Media, Marketing, Concept Design, Copywriting, Creative Work, Creative Visualization, Photo Research, Concept Research, Event Management, Marketing Strategy, Public Relations, Consulting, Project Management, Photo Editor, Social Media Marketing, Editing, Archival Management, Digital Illustration, Copy Editing, Research, Training, Operations Management, CMS, Public Speaking, Notary Public, Logo Design, Management, Layout, Adobe Creative Suite, Brand Development
Education
Academy of Art University 2001 — 2004
BFA, Advertising Design, Art Direction
Algonquin College of Applied Arts and Technology 1994 — 1996
Ontario College Diploma, Photography
University of Ottawa / Université d'Ottawa 1991 — 1996
BA, Geography - Earth Science
Gloucester High School
High School, 13
Petrotechnics August 2014 - Present
Arapahoe Community College October 2011 - October 2014
Petroleum Industry Data Exchange (PIDX Inc.) October 2013 - August 2014
Oildex July 2006 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. May 2005 - May 2006
J&L Marketing, Inc. April 2004 - May 2005
Skills
Marketing Communications, Digital Marketing, Social Media Marketing, SEO, Marketing, Public Relations, Integrated Marketing, Social Media, Direct Marketing, Salesforce.com, Newsletters, Advertising, Social Networking, Project Management, Leadership, Management, Trade Shows, Sales, Email Marketing, Event Management, Marketing Strategy, Facebook, Online Advertising, Team Building, Product Marketing, Online Marketing, Analytics, Market Planning, Strategic Partnerships, CRM, Market Research, Strategy, Corporate Branding, Demand Generation, SaaS, B2B, B2B Marketing, Generation, Corporate Communications, Adobe Creative Suite, Website Management, Web Analytics, Message Development, Marketing Analytics, Web Marketing, Web Content Management, Content Marketing, Inbound Marketing, Outbound Marketing, branding
Education
Azusa Pacific University
B.S., Marketing
BDA
Certificate, Web Marketing and Social Media
Cherry Creek High School
Diploma
Marriott International September 2012 - Present
The Ritz-Carlton Hotel Company LLC November 2010 - September 2012
The Ritz-Carlton Hotel Company LLC November 2009 - December 2010
The Bozzuto Group September 2009 - December 2009
Seychelles and BC Footwear October 2006 - August 2009
Skills
Customer Service, Marketing, Public Relations, Sales, Blogging, Social Media Marketing, Marketing Communications, Strategic Planning, Event Management, Public Speaking, Event Planning, Retail, Resorts, Integrated Marketing, Microsoft Word, Hospitality
Education
University of Southern California 2003 — 2006
Communication, Media
TUR-CO MOBILE CAR WASH & AUTO DETAILING August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - January 2015
Groovy's Pizza and Bar April 2013 - November 2014
Crowne Plaza Baton Rouge, LA September 2012 - January 2013
Sandestin Golf and Beach Resort March 2012 - September 2012
Gloria Hotels & Resorts Turkey March 2011 - March 2012
Ela Quality Resort Hotel June 2010 - January 2011
Gloria Hotels & Resorts Turkey May 2007 - October 2009
Holiday Point Hotel, June 2005 - September 2005
Ephesus Princess Hotel June 2002 - September 2002
Skills
Restaurants, Menu Development, Wine, Food, Cooking, Event Management, Customer Service, Hotel Management, Micros, Pre-opening, Resorts, Hospitality Management, Hotels, Hospitality Industry, Front Office, Food & Beverage, Rooms Division, Hospitality, Guest Service Management, Property Management...
Education
2004 — 2009
2.97, Business Administration, Tourism and Hotel Management
2004 — 2006
2.97, Turism and Hotel Management
The Ritz-Carlton Hotel Company, L.L.C. June 2013 - Present
MGC Global Mentoring March 2007 - Present
Skills
Corporate Wellness, Public Speaking, Project Management, Management Consulting, Non-profit..., Employee Wellness, Therapeutic Massage, Deep Tissue Massage, Myofascial Release, Medical Massage, Trigger Point Therapy, Reflexology, Sports Medicine, Physical Therapy, Bilingual-English/Spanis..., HR Consulting, Coaching, Sales, Time Management, Wellness Coaching
Education
Barry University 2012 — 2014
Bachelor's Degree, Exercise Physiology
Florida College of Natural Health-Miami 2006 — 2007
Associate of Science (A.S.), Natural Health
American Express Travel Services August 1997 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 1995 - August 1997
Skills
Hospitality, Hotels, Hotel Booking, Tourism, Travel Management, Travel, Customer Service, Leisure, Resorts
Education
University of Arizona 1990 — 1993
Humanities
Arizona State University
Bachelor's degree, Humanities-French
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
APB Inc September 2006 - April 2015
Michelle Larnard for William Raveis November 2014 - January 2015
Black Rock Country Club May 2010 - September 2012
Skills
Teaching, Public Speaking, Coaching, Leadership, Training, Nonprofits, Management, Research, Strategic Planning, Team Building, Leadership Development, Community Outreach, Organizational..., Program Development, Staff Development, Workshop Facilitation
Education
Boston College
Bachelor's degree, Psychology
Fairfield University
Finance, General
Lesley University September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
University of Southern California July 2015 - Present
Harambee Preparatory School May 2014 - August 2014
Maranatha High School May 2013 - May 2014
First Financial Consulting May 2013 - August 2013
Break Thru Fitness May 2012 - August 2012
Skills
Public Speaking, Microsoft Excel, Event Planning, Research, Microsoft Word, PowerPoint, Microsoft Office
Education
Boston College 2011 — 2015
Bachelor of Arts (B.A.), Sociology
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - October 2014
The Ritz-Carlton Hotel Company LLC May 2011 - March 2013
The Ritz-Carlton Hotel Company, L.L.C. November 2009 - May 2011
The Ritz-Carlton Hotel Company LLC November 2007 - November 2009
JW Marriott Orlando Grande Lakes January 2006 - July 2007
Sawgrass Marriott at Pone Vedra December 2004 - April 2005
HSBC 1998 - 2004
Skills
Hospitality Management, Hotels, Front Office, Hospitality, Hospitality Industry, Revenue Analysis, Catering, Pre-opening, Property Management..., Food & Beverage, Micros, Resorts, Hotel Management, Rooms Division, Yield Management, Guest Service Management, Pre-opening experience, Opera, Opening Hotels, MICROS
Education
Universidad Nacional de Quilmes 2007 — 2008
Tourism and Travel Services Management
Colegio Lincoln Hall
Ba
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Mandarin Oriental Hotel Group December 2011 - January 2015
Mandarin Oriental Hotel Group January 2009 - December 2011
Morgans Hotel Group July 2004 - December 2008
Doubletree Ocean Point Resort and Spa 2002 - 2004
Skills
Hospitality Industry, Advertising, Email Marketing, Corporate Events, Event Management, Event Planning, Food, Front Office, Hospitality, Hospitality Management, Hotel Management, Hotels, Meeting Planning, Resorts, Restaurants, Revenue Analysis, Rooms Division, Sales, Tourism, Trade Shows, Catering
Education
Universidad Internacional del Ecuador 1997 — 2002
The Washington Post June 2008 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2007 - June 2008
The Washington Post, Slate.com, Newsweek.com July 2004 - March 2007
Carmen Group June 1999 - December 2004
Skills
Corporate Events, Digital Media, Event Management, Meeting Planning, Live Events, Trade Shows, Sponsorship, Venue Management, Marketing Communications, Venue Relations, Wedding Planning, Management, Integrated Marketing
Education
Baker University 1995 — 1999
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Viceroy Miami July 2012 - Present
Viceroy Miami February 2009 - July 2012
Sagamore Hotel September 2005 - March 2009
Conrad Hotels & Resorts February 2005 - September 2005
Conrad Hotels & Resorts July 2004 - February 2005
The Ritz-Carlton Hotel Company, L.L.C. July 2001 - June 2004
InterContinental Hotels & Resorts August 1998 - May 2001
InterContinental Hotels & Resorts June 1997 - August 1998
InterContinental Hotels & Resorts April 1995 - December 1996
Skills
Hotels, Hotel Management, Hospitality Management, Front Office, Hospitality Industry, Hospitality, Rooms Division, Pre-opening, Resorts, Revenue Analysis, Micros, Food & Beverage, Yield Management, Property Management..., Banquets, Opera, Tourism, Restaurants, Catering, Hotel Booking, Meeting Planning, Menu Development
Education
Bergen Community College 1994 — 1997
Pace University - Lubin School of Business 1992 — 1994
The Ritz-Carlton Hotel Company, L.L.C. 2011 - Present
The Ritz-Carlton Hotel Company, L.L.C. 2007 - 2011
The Ritz-Carlton Hotel Company LLC 2007 - 2009
Marriott International 2002 - 2006
Skills
Hospitality Industry, Hotels, Revenue Analysis, Hotel Management, Hospitality Management
Education
George Mason University 2002 — 2005
Master of Art, Telecommunications Management
Al Akhawayn University 1995 — 1999
Bachelor of Business Administration, Accounting and Finance
George Mason University - School of Business
Marriott International July 2015 - Present
Marriott International February 2014 - Present
Marriott International April 2012 - February 2014
Marriott International August 2011 - April 2012
Marriott International November 2009 - August 2011
The Ritz-Carlton Hotel Company, L.L.C. July 2004 - November 2009
Marriott International 1999 - 2004
Bank of America 1994 - 1999
Skills
Human Resources, Hospitality Industry, Employee Engagement, Hotels, Hospitality, Resorts, Hospitality Management, Hotel Management, Training, Customer Service, Employee Relations, Hiring, Employee Training, Recruiting, Performance Management, New Hire Orientations, Onboarding, Succession Planning, HRIS, HR Policies, College Recruiting, Benefits Administration, Workforce Planning, Labor Relations, Talent Management, Personnel Management
Education
Azusa Pacific University 2012 — 2014
Master of Arts (M.A.), Organizational Leadership
University of Maryland UMUC 2000 — 2003
Bachelor of Science (B.S.), Business - Human Resources Management
Howard University 1992 — 1995
Business/Corporate Communications
Capital Group May 2015 - Present
The Ritz-Carlton and JW Marriott Los Angeles August 2012 - March 2015
The Ritz-Carlton Hotel Company LLC August 2008 - August 2012
The Ritz-Carlton Hotel Company February 2005 - August 2008
The Ritz-Carlton Hotel Company September 2002 - January 2005
The Ritz-Carlton Hotel Company August 2001 - August 2002
The Ritz-Carlton Hotel Company July 2000 - August 2001
The Ritz-Carlton Hotel Company, L.L.C. November 1998 - July 2000
Skills
Event Management, Hotels, Hospitality Industry, Hospitality, Corporate Events, Leadership, Hospitality Management, Meeting Planning, Hotel Management, Management, Pre-opening, Resorts, Food & Beverage, Catering, Customer Service, Event Planning, Restaurants, Sales, Trade Shows, Revenue Analysis, Convention Services, Banquets, Strategy, Front Office, Tourism, Marketing Strategy, Menu Development, Rooms Division, Contract Negotiation, Micros, Networking, Yoga, Employee Training, MICROS, Awesomeness
Education
Arizona State University 1995 — 2000
Bachelor Degree, Business & Tourism Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Flagstone Property Group, LLC March 2015 - July 2015
Boce Group, L.C., Nexxt Cafe Miami Beach December 2009 - January 2015
Skills
Management, Customer Service, Leadership, Sales, Training, Marketing, Budgets, Microsoft Office, Team Building, Strategic Planning, Event Management, Hospitality, Microsoft Excel, Hospitality Industry, Hospitality Management, PowerPoint
Education
Florida International University 2014 — 2015
Master of Science (M.S.), Hospitality and Tourism Management
Saint Petersburg State University of Engineering and Economics 2003 — 2007
Bachelor of Business Administration (B.B.A.), International Business/Trade/Commerce
Independent Insurance Agent July 2015 - Present
Toiv67 & Associates July 2014 - Present
Kratistos Ministries Inc. June 2003 - Present
The Ritz-Carlton Hotel Company, L.L.C. December 2003 - January 2011
Caneel Bay Resort December 2000 - September 2003
Skills
Microsoft Office, Non-profits, Customer Service, Nonprofits, Social Media, Public Speaking, Social Networking, Event Planning, Strategic Planning, Social Media Marketing, Team Building, Research, Marketing, Fundraising, Public Relations, Editing, Microsoft Excel, Microsoft Word, PowerPoint, Contract Negotiation, Leadership, Outlook, Budgets, Sales, Data Entry, Insurance, Leadership Development, Training
Education
Ashworth University
Associate's degree, Paralegal
Eudora Kean High
Furmanite April 2015 - Present
Fircroft 2012 - April 2015
Aerotek Energy Services 2008 - April 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2005 - March 2008
Skills
Business Development, Account Management, Oil & Gas Industry, Operations Management, P&L Responsibility
Education
Arizona State University 2001 — 2005
B.S., Business
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz Carlton, Lake Tahoe August 2011 - Present
Rancho de los Caballeros September 2006 - April 2011
Norwegian Cruise Line January 2006 - July 2006
Taste Bud Organics January 2005 - December 2005
Jameson's By the Sea February 2004 - September 2004
Buffalo's American Grill January 2000 - November 2003
Skills
MICROS, Hospitality, Catering, Food, Wine, Property Management..., Cooking, Hotels, Hospitality Industry, Hospitality Management
Education
Auburn University 1999 — 2004
B.S., Hotel and Restaurant Management
Gerhards Elegant European Desserts August 2003 - Present
Cafe Pyrenees October 1999 - August 2003
Gerhards Elegant European Desserts July 1996 - September 1999
Gerhards Elegant European Desserts July 1995 - April 1996
Motorola October 1994 - July 1995
Motorola August 1993 - October 1994
Cafe Pyrenees April 1991 - August 1993
The Ritz-Carlton Hotel Company, L.L.C. January 1990 - April 1991
Le Francais Restaurant August 1989 - December 1989
Le Titi De Paris French Rest June 1988 - June 1989
Skills
Pastry, Fine Dining, Food Service, Chef, Cooking, Culinary Skills, Menu Development, Recipes, Restaurants, Cuisine, Banquets, Food, Food Preparation, Catering, Baking, Desserts
Education
French Culinary Experience, Wheeling, Illinois 2002 — 2002
The French Pastry School 2001 — 2001
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
Cacoa Barry Inc., Pennsauken, New Jersey 1993 — 1993
Midwest Imports LTD, Chicago, Illinois 1989 — 1993
Kendall College 1987 — 1989
Associate's degree, Culinary Arts/Chef Training
The Concourse Hotel at Los Angeles Airport - A Hyatt Affiliated Hotel September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
Hyatt Regency Mission Bay May 2012 - August 2014
Hyatt Regency Century Plaza February 2006 - May 2012
Skills
Catering, Banquets, Meeting Planning, Hospitality Industry, Hospitality Management, Food & Beverage, Hotels, Menu Development, Hospitality, Resorts, Hotel Management, Corporate Events, Pre-opening, Wedding Planning, Restaurants, Fine Dining, Revenue Analysis, Weddings, Delphi
Education
Arizona State University 1990 — 1994
The Ritz-Carlton Hotel Company, L.L.C. September 2008 - Present
Starwood Hotels & Resorts Worldwide, Inc. October 2007 - September 2008
Starwood Hotels & Resorts Worldwide, Inc. January 2006 - October 2007
Starwood Hotels & Resorts Worldwide, Inc. March 2004 - December 2005
Hilton Hotels Worldwide 2000 - 2004
Skills
Hotel Management, Catering, Convention Services, Banquets, Hospitality Industry, Food & Beverage, Pre-opening, Menu Development, Hospitality, Sales Presentations, Strategic Sales Plans, Leadership, Strategic Sales, Key Account..., Problem Solving, Strategic Communications, Revenue Analysis, Revenue & Profit Growth, Experienced Sales..., Event Management, Rooms Division, Food, Hotels, Hospitality Management, Delphi, Front Office, Property Management..., Opening Hotels
Education
Florida International University 1991 — 1993
BS, Hospitality Management
State University of New York College of Agriculture and Technology at Cobleskill 1989 — 1991
AS, Hotel Management
Birmingham City University 1990 — 1990
HND, Hotel & Catering Management
Kempinski Hotels October 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. December 2013 - Present
MTN August 2013 - December 2013
Tsogo Sun January 2013 - June 2013
Cell C June 2012 - December 2012
Riviera on the Vaal hotel and country club June 2011 - December 2011
Netcare June 2010 - December 2010
Netcare June 2010 - December 2010
Education
american hotel and lodging association educational institute 2014 — 2014
care, Food Service, Waiter/Waitress, and Dining Room Management/Manager
Micros 2012 — 2012
Opera, Hotel/Motel Administration/Management
Vaal University of Technology 2010 — 2012
N.Dip Hospitality management, humanities
Cape wine academy 2010 — 2010
wine course, Agricultural and Food Products Processing
St. John's Medical College 2010 — 2010
First aid, Public Health
First National Bank of Omaha June 2010 - May 2014
SRC Private Security July 2007 - July 2009
The Ritz-Carlton Hotel Company, L.L.C. November 2002 - March 2007
Skills
Microsoft Office, Microsoft Excel, Public Speaking, Management, Microsoft Word, Leadership, Strategic Planning, Project Management, PowerPoint, Emergency Management, Training Delivery, Threat Assessment, Research, Training
Education
American Public University System 2009 — 2015
Bachelor's, Emergency and Disaster Management
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Spa Atlantis September 2013 - Present
Feel Good Live Good June 2009 - September 2015
Rub Me The Right Way Massage Clinic April 2011 - November 2012
Awareness Chiropractic June 2009 - April 2011
Skills
Deep Tissue Massage, Swedish, Lymphatic Drainage, Reflexology, facial massage, Myofascial Release, sports massage, Therapeutic Massage
Education
ATI Career Training Center-North Richland Hills 2008 — 2009
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
Coronado High School 2001 — 2004
Diploma
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
St. Regis Hotel November 2012 - June 2014
The Ritz-Carlton Hotel Company LLC April 2011 - November 2012
The Ritz-Carlton Hotel Company LLC January 2010 - April 2011
The Ritz-Carlton Hotel Company LLC November 2007 - January 2010
Vail Resorts July 2005 - September 2007
Skills
Hotel Management, Resorts, Hospitality Management, Hotels, Hospitality, Hospitality Industry, Front Office, Rooms Division, Pre-opening, Property Management..., Yield Management, Revenue Analysis, Food & Beverage, Banquets, Micros
Education
University of South Florida 2001 — 2003
Bachelor of Science (B.S.), Marketing
Novotel Ambassador November 2010 - June 2012
The Ritz-Carlton Hotel Company, L.L.C. October 2009 - October 2010
Kinderschule October 2007 - October 2009
Hyatt Hotels Corporation August 2003 - November 2004
Skills
Restaurants, Food & Beverage, Hospitality, Hotel Management, Hospitality Management, Hotels, Customer Satisfaction, Banquets, Hospitality Industry, Customer Service, Micros, Tourism, Time Management, Early Childhood..., Event Management, Child Development, Child Therapy, English Teaching
Education
Johnson & Wales University 2012 — 2015
Master of Business Administration (M.B.A.), Hospitality
Seoul Women's University 2005 — 2007
Bachelor's Degree, Child Studies
Kyungbok College 2000 — 2004
Associate's Degree, Tourism
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company LLC 2010 - Present
United States Air Force March 2006 - Present
Skills
Law Enforcement, Criminal Justice, Military Operations, Military Law, Counterterrorism, Enforcement, Military Justice, Policy, Security, Surveillance, Tactics, Program Management, Military Experience, Firearms, Physical Security, Security Clearance, Force Protection, Defense, DoD, Emergency Management, Leadership Development, Criminal Investigations, Government, Homeland Security
Education
Art Institute of Atlanta 2014 — 2016
Bachelor's Degree, Restaurant, Culinary, and Catering Management/Manager
Life University 2012 — 2013
Dietetics/Dietitian
Community College of the Air Force 2006 — 2010
AAS, Criminal Justice
Savannah State University 2003 — 2006
Business Administration and Management, General
Kramer & Golden P.A. December 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2007 - March 2012
Carnival Cruise Lines February 1980 - December 1998
Skills
Food & Beverage, Customer Service, Sales, Event Planning, Event Management, Corporate Events, Office Administration, Culinary Education
Education
Art Institute of Fort Lauderdale 2010 — 2012
certificate in Culinary Arts, Culinary Arts/Chef Training
Walking with Purpose October 2014 - Present
Kortenhaus Communications October 1996 - December 1999
The Ritz-Carlton Hotel Company, L.L.C. July 1994 - February 1996
Hyatt Hotels Corporation January 1990 - June 1994
Hyatt Regency Cambridge July 1987 - December 1989
Henderson & Associates June 1985 - June 1987
Skills
Team Leadership, Management, Training, Public Relations, Leadership Development, Team Management, Quality Management, Copy Editing, Marketing Strategy, Publicity, Microsoft Office, Microsoft Word, Google Docs, Administration
Education
Boston College 1981 — 1985
B.A., Communication and Media Studies, English
FMS Wertmanagement Service GmbH February 2014 - Present
Strategic Asset Services February 2011 - January 2014
Hypo Real Estate Capital Corporation October 2007 - January 2011
Vornado Realty Trust October 2005 - October 2007
The Ritz-Carlton Hotel Company, L.L.C. November 1999 - October 2005
Skills
Financial Analysis, Commercial Real Estate, Management, Banking, Project Management, Real Estate, Leadership
Education
Baruch College, City University of New York (CUNY)
Master of Business Administration (M.B.A.)
Johnson & Wales University
Bachelor's degree
Aria @City Center May 2013 - Present
Aria @City Center August 2011 - May 2013
MGM Grand Hotel & Casino Las Vegas July 2010 - August 2011
Wynn Las Vegas December 2007 - July 2010
Lark Creek Restaurant Group October 2006 - November 2007
The Ritz-Carlton Hotel Company, L.L.C. April 2005 - October 2006
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2002 — 2004
Associate's degree, Culinary Arts/Chef Training
Arizona State University 2001 — 2002
General Studies
Northern Arizona University 2000 — 2001
Hotel, Motel, and Restaurant Management
Mountain Pointe High School 1997 — 2000
High School Diploma
The Ritz-Carlton Hotel Company, L.L.C. March 2012 - Present
Skills
Customer Service, Hospitality, Hotels, Hospitality Industry, Food
Education
Tambov State Technical University 2005 — 2010
Computer Science
The Ritz-Carlton Hotel Company, L.L.C. 2002 - Present
Education
Art Institute of Fort Lauderdale
Bachelor of Science (BS), Culinary Arts/Chef Training
Broward College
Bachelor of Science (BS), Hospitality Administration/Management