The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
The Ritz-Carlton Hotel Company LLC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Ritz-Carlton Hotel Company LLC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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The Ritz-Carlton Hotel Company LLC Employees
New Leaf Community Markets July 2015 - Present
New Leaf Community Markets February 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2011 - November 2012
The Ritz-Carlton Hotel Company L.L.C. January 2010 - June 2011
The Ritz-Carlton Hotel Company L.L.C. April 2008 - January 2010
The Ritz-Carlton Hotel Company L.L.C. February 2007 - April 2008
The Ritz-Carlton Hotel Company L.L.C. August 2006 - February 2007
US Army April 2003 - April 2006
Albertsons March 2001 - April 2003
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Call Centers, Logistics, Hotels, Management, Hospitality, Customer Service, Leadership, Sales, Property Management..., Inventory Management, Time Management
Education
San Francisco State University 2014 — 2016
Bachelor's degree, Business Administration and Management, General
Skyline College 2012 — 2014
Associate's degree, Business Administration, Management and Operations, 3.0
Skyline College 2008 — 2010
University Studies, Criminal Justice and Corrections, 3.2
PepsiCo February 2015 - Present
PepsiCo May 2013 - Present
PepsiCo May 2012 - May 2013
The Ritz-Carlton Hotel Company L.L.C. September 2011 - April 2012
Caley & Associates Law Offices June 2011 - August 2011
Univeristy of San Diego Residential Life August 2010 - May 2011
Univeristy of San Diego Residential Life September 2009 - May 2011
Griffin Optometric Group February 2007 - August 2009
Skills
Grocery, IRI, Sales Management, Forecasting, Retail, Sales, Merchandising
Education
University of San Diego 2009 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
Saddleback College 2007 — 2009
Associate of Arts (A.A.), Liberal Studies
AVM Events & Retreats June 2015 - Present
Impact Destinations and Events June 2015 - Present
A Place in the Sun Garden Hotel April 2015 - Present
Impact Destinations and Events June 2014 - June 2015
The Ritz-Carlton Hotel Company L.L.C. October 2013 - March 2015
Ritz Carlton October 2012 - October 2013
On The Ave Hotel June 2012 - August 2012
Westin St. Francis June 2011 - June 2012
Pier Market April 2009 - July 2010
A Place in the Sun Garden Hotel October 2005 - August 2008
Skills
Hotels, Customer Service, Hospitality, Restaurants, Microsoft Office, Tourism, Word, Food, Hospitality Industry, Front Office, PowerPoint, Scheduling, Teamwork, Time Management, Food & Beverage, Banquets, Rooms Division, Micros, Property Management..., Menu Development, Opera, Hotel Management, Catering, Hospitality Management, Resorts, Delphi, Hotel Booking, Fine Dining, Event Management, Revenue Analysis, Guest Service Management, Pre-opening
Education
San Francisco State University, College of Business 2008 — 2012
Bachelor of Science (B.S.), Hospitality and Tourism Management
SKEMA Bachelor 2010 — 2011
Hospitality and Tourism Management
Exclusive Resorts December 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2011 - December 2012
The Ritz-Carlton Hotel Company L.L.C. May 2010 - April 2011
Skills
Hospitality, Accounting, Front Office, Guest Service Management, Golf, Golf Course Management, Hotel Management, Sales, Travel Planning, Travel Management, Tourism Management, Managerial Finance, Customer Service, Microsoft Excel, Food & Beverage, Hospitality Management, Key Account Management, Microsoft Office, Project Management, Microsoft Word, Office Management, PowerPoint, Restaurants, Social Media, Tourism, Windows, MARSHA, Property Management..., Adaco, Purchasing
Education
Southern Utah University 2007 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
Omni Hotels September 2013 - April 2014
Omni Hotels September 2012 - April 2014
Omni Hotels January 2012 - September 2012
Skills
Hospitality Management, Hospitality Industry, Front Office, Hospitality, Hotel Management, Rooms Division, Hotels, Resorts, Micros, Customer Service, Team Leadership, Customer Satisfaction, Microsoft Office, Property Management..., Event Management
Education
San Diego State University-California State University
The University of Chicago September 2014 - Present
Cargill 1992 - 2012
Edgell Communications January 1989 - October 1990
The Ritz-Carlton Hotel Company L.L.C. January 1988 - January 1989
Skills
Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Market Analysis, SharePoint, PowerPoint, Proofreading, Warehousing, Plant Maintenance, Tourism, ISO 20000, Internal Audit, Food Safety, Customer Service, AS400 system, Outlook, Account Reconciliation, Coordinating Events, Hospitality Industry, Food & Beverage, Technical Documentation, Document Management, Technical Support, Meeting Planning, Onboarding, Mac, Scribe, Access, Payroll Processing
Education
Purdue University Calumet 2007 — 2008
Certified, MS Office Advance Courses; Excel, Word, PowerPoint and Outlook
First Business School
Certificate, Business Administration and Management, General
Sawyer College of Business
Certificate, General Office Occupations and Clerical Services, 4.0
HomeSmart Advantage June 2006 - Present
Creative Property Services February 2005 - 2013
Preferred Properties January 2004 - May 2005
Quintess Group, Inc June 1999 - June 2003
Kendall-Jackson Wine Estates 2001 - 2001
The Ritz-Carlton Hotel Company L.L.C. October 1996 - May 1998
Pan Pacific Hotels Group September 1994 - September 1996
XYZ Inc. 1923 - 1927
Skills
Real Estate, REO, Investors, Luxury, Selling, Short Sales, Foreclosures, Sellers, Listings, First Time Home Buyers, Investment Properties, Buyers, Referrals, Property, Single Family Homes, Buyer Representation, Move Up Buyers, SFR, Income Properties, Relocation, Condos, New Home Sales, Townhomes, Leases, Real Estate Transactions, Real Property, e-PRO, 1031 Exchanges, Relocation Buyers, Residential Homes, New Homes, Seller Representation, HUD, ABR, Seniors, Home Staging, Resellers, Real Estate Financing, Property Management, Sales
Education
San Francisco State University 1998 — 2000
BS, Business Administration and Hospitality
University of California, Santa Barbara 1987 — 1990
Nemacolin Woodlands Resort June 1994 - Present
The Ritz-Carlton Hotel Company L.L.C. 1991 - 1993
Pebble Beach Company 1987 - 1991
Grand Hotel Plaza 1986 - 1987
Tiberi's Cafe' 1985 - 1986
Nemacolin Woodlands 1982 - 1985
Skills
Hospitality Management, Hotels, Hospitality, Resorts, Hospitality Industry, Customer Service, Front Office, Restaurants, Trade Shows, Food & Beverage, Hotel Management, Event Planning, Property Management..., Tourism, Pre-opening, Food, Customer Satisfaction, Training, Revenue Analysis, Menu Development, Micros, Catering, MICROS
Education
On-Going Development
Saddleback College 1993 — 1993
Business/Marketing
Monterey Peninsula College 1990 — 1991
Dance Disciplines
Pennsylvania State University-Penn State Fayette- Eberly Campus 1980 — 1980
Letters, Arts, Sciences
Four Seasons Hotels and Resorts 2015 - Present
The Tavern Restaurant January 2014 - Present
Four Seasons Hotels and Resorts May 2014 - August 2014
Clyde's Restaurant Group February 2012 - May 2013
Idylwood Grill and Wine Bar February 2011 - February 2012
The Ritz-Carlton Hotel Company L.L.C. December 2010 - May 2011
Marriott International, Inc (Lodging Industry) September 2010 - May 2011
TGI Fridays September 2009 - February 2011
Skills
Customer Service, Team Leadership, Coaching, Microsoft Office, Microsoft Word, PowerPoint, Restaurants, Food & Beverage, Hotels, Training, Hospitality, Time Management
Education
Penn State University 2014 — 2015
Bachelor of Science (B.S.), Hospitality Management
University of Nevada Las Vegas 2013 — 2013
Bachelor of Science (BS), Hospitality Management, 3.94
ASA Study Abroad - Barcelona 2008 — 2008
Spanish Proficiency Certificate, Spanish Language and Literature, A
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2013 - June 2014
Marriott Hotel March 2012 - May 2013
Marriott Vacation Club International May 2011 - August 2011
Piedmont Bend Swim Team May 2010 - July 2010
Cobb County May 2006 - May 2009
Skills
Microsoft Office, Servsafe, Hospitality Industry, Hotels, Food & Beverage, Front Office, Banquets, Resorts, Restaurants, Micros, CPR and AED, PMS and MARSHA, Food, Leadership, Hospitality Management, Hospitality, Wine, ServSafe
Education
Niagara University 2009 — 2013
Bachelors, Hotel and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
Dillards July 2007 - May 2013
Michael Saunders & Company 2013 - 2013
AUDI AG April 2002 - October 2003
Skills
Multilingual, Translation, English, German, French, Arabic, Spanish intermediate, Sales Management, Sales, Fashion, Real Estate, Customer Service, Retail, Luxury, Foreign Languages, Visual Merchandising, Retail Sales, Merchandising, Luxury Goods, Event Planning, Contract Negotiation, Merchandise Planning, Trend, Negotiation, Investment Properties, First Time Home Buyers, Condos, Sellers, Marketing Strategy, Styling
Education
Otto-Friedrich-Universität Bamberg 2004 — 2006
Associates, Romance Languages, Literatures, and Linguistics
Lycee Technique Sfax
High School Diploma Bac de Lettres
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2013 - November 2014
Paramount Hotel Times Square New York June 2012 - September 2013
Academy of Management/Pace University August 2008 - June 2012
St. Regis Hotel September 2007 - August 2008
St. Regis Hotel April 2006 - September 2007
Essex House- Westin Hotel April 2005 - April 2006
Skills
Event Management, Customer Service, Coordination, Microsoft Office, Guest Service, Guest Satisfaction, Conferences, Teamwork, Staff Training, Organizational..., Hotels, Front Office, Hospitality Management, Problem Solving, Customer Satisfaction, Hotel Management, Food & Beverage, Marketing, Training, Rooms Division, Revenue Analysis, Time Management, Team Building, Hospitality Industry, Hotel Booking, Management, Spanish, Online Marketing, Hospitality, Resorts, Micros, Tourism, Guest Service Management, Banquets
Education
Pace University 2002 — 2006
Bachelors, Business Administration; Hotel Management
Gaylord Resort & Convention Center at National Harbor January 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. 2007 - January 2014
The Ritz-Carlton Hotels of Washington, DC 2005 - 2007
JW Marriott Washington, DC 2003 - 2005
Marriott Event Booking Center 2002 - 2003
Skills
Sales Leadership..., Microsoft Office, Delphi, Direct Sales, Solicitation and..., Wildly Important Goals..., Employee Engagement, Event Management, Hospitality Industry, Hotels, Leadership, Resorts, Sales
Education
New York University 1996 — 2000
Bachelor of Arts (BA), Journalism and Religious Studies (double major), Middle Eastern Studies (minor)
Waldorf Astoria Hotels & Resorts January 2014 - Present
BP Photography July 2012 - Present
SRA International July 2010 - July 2012
The Ritz-Carlton Hotel Company L.L.C. February 2006 - July 2010
Walt Disney World August 1997 - August 2002
Skills
Multimedia, Photography, Digital Photography, Training Material, Quality Control, Image Editing, Videography, Image Manipulation, Adobe Creative Suite, Photojournalism, CSS, Video Editing, HTML, Dreamweaver, Portrait Photography, Mac, Lightroom, Event Photography, Technical Writing
Education
Ringling School of Art and Design 2002 — 2008
B.A. Fine Arts Specializing in Photography, Photography, Design, Multimedia Communications
Naples Grande Beach Resort and Naples Grande Golf Club August 2014 - Present
Strategic Solution Partners March 2014 - May 2014
The Ritz-Carlton Hotel Company LLC February 2012 - January 2014
Starwood Hotels & Resorts Worldwide, Inc. December 2007 - February 2012
Starwood Hotels & Resorts Worldwide, Inc. January 2002 - December 2007
The Ritz-Carlton Hotel Company L.L.C. February 2000 - January 2002
The Ritz-Carlton Hotel Company L.L.C. March 1996 - February 2000
The Ritz-Carlton Hotel Company L.L.C. February 1992 - March 1996
Hilton Worldwide August 1984 - January 1992
Skills
Hospitality Industry, Hotels, Hospitality Management, Resorts, Hotel Management, Revenue Analysis, Pre-opening, Banquets, Yield Management, Restaurants, Food & Beverage, Catering, Fine Dining, Event Management, Hospitality, Meeting Planning
Education
Florida International University
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Paul Smith's College
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management
The Ritz-Carlton Hotel Company L.L.C. December 2009 - October 2011
Skills
Guest Service Management, Hospitality, Hospitality Management, Healthcare, Employee Training, Concierge Services, Account Management, Sales Management, Team Management, Customer Service, Customer Satisfaction, Hotels
Education
Pima Community College 2007 — 2010
Lewisville ISD August 2015 - Present
Omni Hotels September 2014 - August 2015
Omni Hotels February 2014 - September 2014
Marriott International April 2013 - February 2014
The Ritz-Carlton Hotel Company L.L.C. April 2012 - April 2013
Marriott International October 2011 - April 2012
Skills
Organization, Highly detail oriented, Microsoft Technologies, Outlook, Multi Tasking, Determination to Succeed, Strong technical..., Strong technical..., Creative Problem Solving, Banquets, Convention Services, Event Planning, Event Management, Food, Management, Sales, Time Management, Food
Education
Stephen F. Austin State University 2006 — 2010
Bachelor of Science, Hospitality Administration/Management
Sam Houston State University 2005 — 2006
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2013 - September 2014
The Ritz-Carlton Hotel Company L.L.C. February 2012 - June 2013
The Ritz-Carlton Hotel Company LLC August 2009 - February 2012
Skills
Food & Beverage, Hospitality Management, Resorts, Hospitality, Hospitality Industry, Hotels, Restaurants, Front Office, Banquets, Event Management, Rooms Division, Hotel Management, Restaurant Management, Catering, Event Planning, Micros, Pre-opening
Education
University of Central Florida 2008 — 2010
Bachelor of Science, Hospitality and Event Management
Seminole State College of Florida 2005 — 2007
Associate of Arts, General
The Ritz-Carlton Hotel Company L.L.C. November 1999 - July 2013
Skills
CPO Certified, residential HVAC I,, residential HVAC II, residential plumbing, Residential electrical I, Residential electric II, Bilingual-English/Spanis..., Carpentry, fabrication
Education
Southtechnical institute, Boynton Beach Florida 2009 — 2012
residetial Electrical I/II ,Residential HVAC I/II, Plumbing,
Palm Beach Community College 1992 — 1994
Business Administration and Management, General / computer information systems
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
Marriott International August 2013 - February 2014
Accountemps June 2013 - August 2013
Gaylord Entertainment August 2011 - December 2012
Gaylord Entertainment March 2008 - August 2011
Accountemps January 2008 - February 2008
Skills
Auditing, Accounts Payable, Account Reconciliation, PeopleSoft, Accounts Receivable, Cashiering, Hospitality Industry, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Month End Close, Hotels, Accruals, Opening Hotels
Education
Suitland High School 2000 — 2004
Computer Science and Mathematics, High School/Secondary Diplomas and Certificates
Prince George's Community College
Accounting
Patina Restaurant Group June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2012 - April 2014
The Ritz-Carlton Hotel Company LLC December 2010 - April 2012
Marriott International January 2010 - December 2010
Marriott International August 2008 - January 2010
Skills
Hospitality, Hospitality Management, Hospitality Industry, Meeting Planning, Food & Beverage, Hotel Management, Event Management, Catering, Corporate Events, Banquets, Resorts, Micros, Front Office, Tourism, Restaurants, Event Planning
Education
San Diego State University-California State University 2006 — 2009
Bachelor of Science (B.S.), Hospitality Administration/Management
University of Hawaii at Manoa 2005 — 2006
Bachelor of Science (B.S.), Hospitality Administration/Management
The Ritz-Carlton Hotel Company L.L.C. August 2013 - Present
An Amazing Life January 2013 - July 2013
The ReBuilding Center of Our United Villages September 2012 - December 2012
Planned Parenthood of The Great Northwest January 2012 - May 2012
Skills
International Political..., Organic Gardening, Barista Training, Travel Extraordinaire, Hospitality, Microsoft Office, Microsoft Excel, Microsoft Word
Education
University of Puget Sound 2008 — 2012
Bachelor of Arts (B.A.), International Political Economy
School for International Training 2010 — 2010
Durban, SA, Social and Political Transformation, study abroad
The Ritz-Carlton Hotel Company L.L.C. March 2013 - October 2014
Hollister Co. August 2012 - January 2013
EXPRESS May 2010 - September 2010
Sarasota Film Society November 2009 - May 2010
Hollister Co. September 2007 - October 2009
Education
University of South Florida 2010 — 2012
Bachelor of Arts (B.A.), Organizational Communication, General, 3.8 GPA
State College of Florida-Manatee-Sarasota 2008 — 2010
Associate of Arts (A.A.), Communication, General, 3.8
Grand Teton Lodge Company May 2014 - Present
Vail Resorts December 2013 - April 2014
Vail Resorts May 2012 - September 2013
The Ritz-Carlton Hotel Company L.L.C. November 2012 - April 2013
Expeditors October 2011 - April 2012
Skills
Food, Hospitality, Banquets, Catering, Fine Dining, Revenue Analysis, Spanish, Hotels, Resorts, Microsoft Office, Hospitality Management, Food & Beverage, Restaurants
Education
University of Colorado Boulder 2007 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Santa Clara University
Santa Clara University
The Ritz-Carlton Hotel Company L.L.C. February 2014 - February 2015
Marriott International September 2012 - February 2014
Marriott International June 2012 - September 2012
Milestone Hospitality Management June 2011 - August 2011
Max & Erma's May 2010 - January 2011
Skills
Hospitality Management, Front Office, Management, Customer Service, Time Management, Hospitality Industry, Accounting, Internal Controls, Financial Analysis, Financial Reporting, Internal Audit, US GAAP, General Awesomeness, Hotels, Food, Micros, Auditing, Food & Beverage, Hospitality
Education
Penn State University 2008 — 2012
BS, Hotel, Restaurant, & Institutional Management
Walmart eCommerce November 2011 - Present
KPMG US July 2000 - November 2011
The Ritz-Carlton Hotel Company L.L.C. February 1996 - December 1999
The Ritz-Carlton Hotel Company L.L.C. February 1994 - January 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Budgets, Editing
Education
Mount St. Mary's College 1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
Better Homes Realty NJ January 2015 - Present
Lumberton Township School District August 2014 - Present
Stefano's Restaurant Group May 2005 - Present
Haven Beach Club June 2010 - August 2014
Burlington County Special Services District November 2013 - June 2014
The Ritz-Carlton Hotel Company L.L.C. February 2013 - May 2013
Island Sol November 2011 - November 2012
Haven Beach Club July 2006 - August 2009
Bethel Park School District September 2008 - May 2009
School District of Philadelphia January 2008 - May 2008
Skills
Special Education, Lesson Planning, Classroom Management, Behavior Management, RTI, Sailing, Applied Behavior..., Learning Disabilities, Differentiated..., Secondary Education
Education
University of Pittsburgh 2008 — 2009
M.ed, Special Education
Saint Joseph's University 2004 — 2008
B.S, Elementary/Special Education
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
N- Consulting Complete Business Solutions June 2012 - Present
Eau Spa December 2009 - Present
Les Freres Blanc, Au Pied de Cochon, Miami Beach November 2007 - December 2009
Downtown kitchen 2000 July 2003 - January 2007
Kent Security 1999 - 2003
Habas Group 1996 - 1999
Skills
French, Hebrew, English, Marketing Strategy, Marketing Communications, Social Networking, Sourcing, Business Strategy, Budget, Financial Controlling, purchasing officer, General Manager, Business, Media Relations, Concept Development, Brand Implementation, Group Sales, Strategic Partnerships, Real Estate, Event Management, Public Relations, Message Development, Luxury Lifestyle, Sales, Budgets, Contract Negotiation, Retail, Trade Shows, Negotiation, New Business Development, Hospitality, Hotels, Account Management, Tourism, Online Marketing, Marketing, Team Building, Management, Event Planning, Customer Satisfaction, Strategic Planning, Customer Service, Training, Corporate Events, Social Media Marketing, Leadership, Selling, Lead Generation, B2B, Revenue Analysis
Education
New York University 1984 — 1986
Master's degree, International Marketing
Tel Aviv University 1981 — 1984
Bachelor, Linguistics
Citi March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2006 - May 2014
The Ritz-Carlton Hotel Company L.L.C. May 2010 - October 2010
Skills
Teamwork, Sports, Golf, Public Relations, Hospitality, Event Management, Hospitality Management, Food & Beverage, Hotels, Sports Marketing, Restaurants, Sports Management, Sponsorship, Event Planning, Football, Soccer, Time Management, Management, Marketing, Customer Service, Resorts, Tourism, Market Planning, Hotel Management, Business Strategy
Education
Saint Leo University 2012 — 2014
Master of Business Administration (M.B.A.), Sports
University of Florida 2007 — 2011
Bachelor's Degree, Religion/Religious Studies
XcelHR 2011 - Present
Harden 2005 - 2011
Republic Services of Virginia, LLC 2004 - 2005
Marsh Affinity Group Services 1998 - 2004
Murphy & Maconachy, Inc. 1997 - 1998
Sedgwick 1996 - 1997
Nationwide Insurance 1993 - 1996
Blue Cross Blue Shield of National Capital Area 1984 - 1993
The Ritz-Carlton Hotel Company L.L.C. 1982 - 1983
Marriott International 1981 - 1982
Skills
Employee Benefits, Insurance Brokerage, Health Insurance, Dental Insurance, Vision Insurance, Life/AD&D Insurance, Short Term Disability, Long Term Disability, Risk Management, Open Enrollment, HRIS, Human Resources, Deferred Compensation, Flexible Spending..., Claim, COBRA, Disabilities, Employee Relations, Workers Compensation, Customer Service, Management, Recruiting, Training, Benefits Administration, Insurance, Leadership
Education
Randolph-Macon College
Bachelor of Arts (B.A.), Psychology
InterContinental Hotels Group- April 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2011 - April 2014
Skills
Court of Master..., Sales, Hospitality Management, Hospitality, Event Management, Hospitality Industry, Customer Service, Restaurants, Hotels, Event Planning, Resorts, Leadership, Training
Education
Oakland Community College
The Ritz-Carlton Hotel Company L.L.C. June 2013 - May 2014
Kempinski Hotels October 2011 - February 2012
L'Oréal July 2011 - September 2011
The Garden Hotel, Guangzhou October 2010 - November 2010
Skills
Revenue Analysis, Hospitality Management, Hotel Management, Front Office, Opera, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Sales Management, Pricing Strategy, Hospitality, Yield Management, Hotels, Budgets, Customer Service, Hospitality Industry
Education
NYU 2012 — 2014
Master's degree, Hospitality Administration/Management
Sun Yat-Sen University 2008 — 2012
Bachelor's degree, Hospitality Administration/Management
MWW March 2014 - Present
Razor USA LLC April 2004 - March 2014
CarryOn Communication 2000 - 2004
The Ritz-Carlton Hotel Company L.L.C. 1999 - 2000
Millennium Biltmore 1998 - 1999
Victoria King Public Relations 1995 - 1997
Skills
Public Relations, Strategic Communications, Social Media Marketing, Social Media, Internal Communications, Media Relations, Corporate Communications, Press Releases, Crisis Communications, Publicity, Integrated Marketing, Advertising, Management, Event Planning, Marketing, Newsletters, Copywriting, Marketing Communications, Reputation Management
Education
Pepperdine University 1992 — 1996
BS, Public Relations
Alchemy Juice Co. & Market May 2014 - Present
Marc W. Sheridan, DDS July 1999 - July 2014
Bizaare Avenue Cafe April 1996 - January 1999
Sir Electric February 1994 - August 1995
Louis Destefano January 1993 - January 1994
The Ritz-Carlton Hotel Company L.L.C. April 1991 - January 1993
Skills
Event Planning, Outlook, Healing, Wellness, Management, Nutrition, Medicine, Office Management, Administrative..., Customer Service, Public Speaking, Sales Management, Marketing Strategy, Healthcare, Office Administration
Education
Palm Beach State College
CSI Management Services LLC - Fisher Island May 2014 - Present
Bora International Corp. August 2008 - Present
Vizcayne Miami June 2012 - July 2013
GLG - Gerson Lehrman Group April 2007 - May 2013
Castle Group October 2009 - May 2012
Capital Partners April 2007 - May 2009
The Ritz-Carlton Hotel Company L.L.C. October 2006 - April 2007
The Ritz-Carlton Hotel Company LLC January 2000 - April 2007
The Ritz-Carlton Hotel Company L.L.C. May 2005 - October 2006
The Ritz-Carlton Hotel Company L.L.C. January 2000 - May 2005
Skills
Leadership, Hotels, Budgets, Property Management, Hospitality, Management, Training, Operations Management, Capital Budgeting, Strategic Planning, Recruiting, Strategic Leadership, Pre-opening, Strategy, Executive Management, Asset Managment, Real Estate, Contract Negotiation, Leadership Development, Resorts, Luxury, Asset Management, Real Estate Development
Education
V.I.U. 1998 — 2000
BS, Business - Recreation & Tourism Management
Swissotel Management School
Associate's degree, International Hospitality Management
Hesser College 1994 — 1996
AS, Business Admin - Hotel & Rest. Management
AH&LA - American Hotel & Lodging Association
Hospitality Management Diploma
Eau Palm Beach Resort & Spa April 2014 - Present
GameStop October 2004 - Present
Eau Palm Beach Resort & Spa July 2013 - April 2014
The Ritz-Carlton Hotel Company L.L.C. October 2011 - June 2013
A-D NURSING SERVICES September 1997 - June 2011
RADIO SHACK September 1992 - November 1997
Skills
Computer Hardware..., Self Starter, Desktop Support, Customer Service, Outlook, Process Scheduler, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Windows, Inventory Management, Networking, Software Documentation, Training, PowerPoint, Visio, Computer Hardware, Human Resources, Customer Satisfaction, Plumbing, Inncom, WiFi, Electrical..., Maintenance & Repair, Audio Visual Support, Accounts Receivable, Medical Billing, Network Security, Account Reconciliation, Aging Reports, A/R collections, Troubleshooting, Creative Problem Solving, Computer Diagnostics, Retail, Hospitality Industry, Food Safety, Cooking, Painting, Carpentry, Cabling, Telephone Skills, Wireless Routers, Access Points, Organization, Stock Control, Security, Access Control, Mac OS
Education
New England Institute of Technology 2001 — 2001
Occupational Associates Degree, Network Administration Technology
New England Institute of Technology 2000 — 2001
Occupational Associates Degree, Computer & Networking Technology
Creperie Beau Monde March 2014 - Present
The ACE Club July 2011 - March 2014
Cresheim Cottage Cafe January 2004 - January 2009
Hilton Worldwide September 2002 - December 2003
The Ritz-Carlton Hotel Company L.L.C. June 2001 - June 2002
Judy's Cafe January 1993 - January 1999
Helen Drutt Gallery June 1987 - January 1993
Skills
Culinary Skills, Recipes, Cuisine, Cooking, Menu Development, Food & Beverage, Food Preparation, Food, Pastry, Gourmet, Restaurants, Food Service, Fine Dining, Italian cuisine, Restaurant Management, Recipe Testing, Catering, Food Safety, Chef, Baking
Education
Moore College of Art and Design 1982 — 1986
Bachelor of Fine Arts (BFA), Painting
Margaritaville April 2013 - Present
Rosie's Cafe August 2012 - March 2013
The Ritz-Carlton Hotel Company L.L.C. February 2010 - August 2012
Skills
Customer Service, POS, Money, Computer Proficiency, Microsoft Office, Creative Problem Solving, Collaborative Problem..., Independence, Works well under..., Determination, Dependable Team Player
Education
University of Phoenix 2013 — 2015
Associate of Arts (AA), Business Administration and Management, General
Sierra College 2010 — 2011
GE/Business, Business Administration and Management, General
Marriott International August 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - August 2015
Omni Hotels January 2013 - January 2014
Omni Hotels July 2011 - January 2014
Omni Hotels June 2009 - July 2011
ARAMARK February 2005 - June 2009
Skills
Hospitality Management, Hotels, Resorts, Hospitality Industry, Hospitality, Revenue Analysis, Catering, Food & Beverage, Pre-opening, Direct Sales, Corporate Events, Event Planning
Education
Northeastern University 2000 — 2005
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies
Moorestown High School, Moorestown NJ 1995 — 2000
high school
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2014 - Present
Zumba Fitness LLC September 2010 - Present
bebe stores June 2008 - May 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Outlook, Public Speaking, Editing, Retail, New Business Development, Sales, Collaborative Problem..., Dependable Team Player, Event Planning, Idea Generation, Merchandising, Social Media, Hands-on Approach, Team Leadership, Creative Problem Solving, Time Management, Situational Sales..., Leading Diverse Teams, Facebook, Data Analysis, Training, Teamwork, Leadership Development, Market Research, Management, Adaptive Learning, Requirements Analysis, Community Outreach, Strategic Negotiations
Education
George Mason University - School of Management 2010 — 2013
Bachelor of Science (B.S.), Business Management
Northern Virginia Community College 2008 — 2010
Associates Degree Business Administration
1M Group, LLC June 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - May 2015
The Ritz-Carlton Hotel Company LLC March 2012 - May 2015
The Ritz-Carlton Hotel Company LLC February 2011 - March 2012
The Ritz-Carlton Hotel Company LLC January 2010 - March 2012
The Ritz-Carlton Hotel Company LLC February 2010 - January 2011
Palm Beach State College August 2008 - December 2009
Northwestern Mutual March 2006 - September 2007
Skills
Event Planning, Customer Service, Hospitality Management, Hospitality Industry, Human Resources, Leadership, Project Management, Volunteer Management, Guest Recovery, Training, Public Speaking, Concierge Services, Team Leadership, Public Relations, Non-profits, Community Outreach, Student Financial Aid, Student Affairs, Workshop Facilitation, Finance, Customer Satisfaction, Microsoft Office, Golf Clubs, Residential Project..., Food & Beverage, Employee Relations, Management, Budgets, Hotels, Process Scheduler, Hotel Management, Resorts, Front Office, Event Management, Pre-opening, Property Management..., Rooms Division, Micros, Revenue Analysis, Opera, Spa, Catering, Restaurants, Banquets, Meeting Planning, Tourism, Lodging, Hiring, Nonprofits, Hospitality
Education
Northwood University 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General, Senior
University of Central Florida - College of Business Administration 2010 — 2012
Finance, General
Palm Beach State College 2008 — 2010
Associate of Arts (A.A.), Finance, General
Shade Hotel April 2014 - Present
House of Blues Sunset April 2013 - February 2014
7 For All Mankind November 2011 - April 2013
The Ritz-Carlton Hotel Company L.L.C. November 2010 - April 2012
Recreation May 2010 - November 2010
Skills
Event Planning, Hotels, Management, Marketing, Customer Service, Training
Education
San Diego State University-California State University 2004 — 2009
Bachelor's degree, Communication, General
The Sanctuary at Kiawah Island Golf Resort March 2014 - Present
The Sanctuary at Kiawah Island Golf Resort December 2011 - March 2014
The Sanctuary at Kiawah Island Golf Resort January 2004 - December 2011
Four Seasons Hotels and Resorts 1999 - 2003
Four Seasons Resort Aviara 1998 - 1999
Four Seasons Resort Aviara 1997 - 1998
Four Seasons Resort Aviara 1997 - 1997
Destination Hotels & Resorts 1995 - 1997
The Ritz-Carlton Hotel Company L.L.C. 1993 - 1995
The Ritz-Carlton Hotel Company L.L.C. 1992 - 1993
Skills
Resorts, Hospitality Industry, Hotels, Hotel Management, Rooms Division, Hospitality Management, Front Office, Rooms Division..., Training, Pre-opening, Leadership, Management, Human Resources, Time Management, Revenue Analysis, Micros, Hospitality, Yield Management, MICROS
Education
Oxford Brookes University 1986 — 1988
Austin Friars School, Carlisle 1978 — 1985
The Jefferson Hotel,Washington DC November 2014 - Present
Talent Plus, Inc. February 2004 - November 2014
The Ritz-Carlton Hotel Company L.L.C. January 1993 - August 2003
Levy Restaurants January 1991 - January 1993
Skills
Sales Recruitment, Training & Development, Benefits Administration, Talent Management, Talent Acquisition, Employee Relations, Interviewing, Succession Planning, Coaching, Organizational..., Executive Coaching, Team Building, Human Capital Management, HR Consulting, Talent Development, Performance Management, Leadership Development, Hiring, Customer Relations, Technical Recruiting, Full-cycle Recruiting, HR Policies, Public Speaking, Customer Service, Change Management, Sourcing, Process Improvement, Onboarding, Social Media, Applicant Tracking..., Human Resources, Employee Training, Leadership, Recruiting, Training, Employee Engagement, Management, Personnel Management, Hospitality Management
Education
The George Washington University 2000 — 2002
Master of Arts, Human Resources Development
Northeastern Illinois University 1985 — 1990
Bachelor of Science, Business Management
Fenton High School 1982 — 1985
High School Diploma, General Studies
John Hancock Financial Services November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2012 - April 2014
Nantucket Island Resorts June 2012 - September 2012
Aspen Skiing Company November 2011 - April 2012
Skills
Customer Service, Sales, Customer Satisfaction, Leadership, Restaurants, Event Management, Social Networking, Real Estate, Retirement Planning, Social Media Marketing, Management
Education
Providence College 2007 — 2011
Bachelor of Science, Marketing
Ridgefield High School
The Ritz-Carlton Hotel Company L.L.C. January 2014 - May 2014
The Ritz-Carlton New York, Centralpark September 2013 - December 2013
JW Marriott Seoul July 2013 - August 2013
InterContinental Hotels Group June 2012 - July 2012
Metro Hotel July 2011 - August 2011
Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Micros, Restaurants, Catering, Resorts
Education
New York University 2011 — 2015
Bachelor of science Hotel and Tourism Management, Hospitality Administration/Management
DelMonte Hotel Group 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. 2013 - 2013
Secrets Resorts 2012 - 2013
Starwood Vacation Ownership 2007 - 2012
Starwood Vacation Ownership 2007 - 2011
Starwood Vacation Ownership 2007 - 2008
Hawaii Department of Education 2006 - 2007
Marriott Hotels, EJ Delmonte Corporation 2004 - 2006
Skills
Tourism, Resorts, Sales, Hospitality, Client Counseling, Fractional Ownership, Marketing, Timeshare, Sales Management, Spa, Customer Satisfaction, Vacation Rental, Payroll, Hiring, Events, Retail, Process Scheduler, Training, Hotels, Vacation, Hospitality Industry, Event Planning, Event Management, Management, International Touring, Ski Resorts, Vacation Homes, Counseling Psychology, Hospitality Management, Hotel Management
Education
State University of New York 2002 — 2006
Master in Science, Education, Counseling
Saint Michael's College 1998 — 2002
Bachelor of Arts, Psychology
Southern Cross University 2000 — 2001
Study Abroad
Hollywood Roosevelt Hotel May 2015 - Present
Dusit International June 2014 - February 2015
The Ritz-Carlton Hotel Company L.L.C. January 2012 - November 2013
The Ritz-Carlton Hotel Company L.L.C. January 2011 - January 2012
The Ritz-Carlton Hotel Company L.L.C. December 2009 - January 2011
The Ritz-Carlton Hotel Company L.L.C. June 2009 - December 2009
The Ritz-Carlton Hotel Company L.L.C. July 2008 - June 2009
The Ritz-Carlton Hotel Company L.L.C. May 2007 - July 2008
The Ritz-Carlton Hotel Company LLC May 2005 - May 2007
Skills
Pre-opening, Hospitality Management, Rooms Division, Hotels, Hospitality Industry, Hotel Management, Customer Satisfaction, Hospitality, Resorts, Opening Hotels, Micros, Opera, Operations Management, Property Management..., Food & Beverage, Operational Excellence, Hospitality Consulting, Front Office, Revenue Analysis, Training, Reservations, Recruiting
Education
University of Nevada-Las Vegas 2004 — 2006
Bachelor, Hospitality
Novosibirsk State University (NSU) 1995 — 2000
Bachelor, Linguistics
LevelUp July 2015 - Present
John Hancock Financial Services June 2014 - December 2014
The Ritz-Carlton Hotel Company L.L.C. June 2012 - September 2013
Riverwalk Movie Theatre May 2009 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Public Speaking, Time Management, Facebook, Leadership, Social Media Marketing, Social Networking
Education
Northeastern University 2012 — 2017
Studying to earn Bachelor of Science in Business Administration, Marketing and Entrepreneurship
BMHS
The Ritz-Carlton Hotel Company L.L.C. 2013 - Present
Mandarin Oriental Hotel Group April 2012 - June 2012
Gaylord National Resort and Convention Center, National August 2010 - March 2012
Restaurant Associates April 2009 - April 2010
The Ritz-Carlton March 2008 - April 2009
Sun Life Financial December 2006 - March 2008
The Sagamore Resort January 2005 - December 2006
Skills
Hospitality Management, Meeting Planning, Corporate Events, Catering, Hotels, Event Management, Resorts, Trade Shows, Hospitality Industry, Menu Development, Sales, Tourism, Hospitality, Hotel Management, Food & Beverage, Banquets, Restaurants
Education
Penn State University 1998 — 2003
BS, Hotel, Restaurant and Institutional Management
Tahoe Forest Hospital District November 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2011 - March 2013
SyMed Corporation February 2011 - August 2011
Northern Virginia Orthopaedic Specialists Physical Therapy February 2010 - October 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, Research, Social Media, Teamwork, Event Planning, Fitness, Nutrition, Photoshop, Cpr Certified, Time Management
Education
San Diego State University-California State University 2005 — 2009
Bachelor of Science (BS), Kinesiology and Exercise Science
The Ritz-Carlton Hotel Company LLC September 2009 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2007 - September 2009
The Ritz-Carlton Hotel Company L.L.C. August 2006 - January 2007
Skills
Hospitality, Hospitality Industry, Customer Satisfaction, Customer Service, Sales, Front Office, Rooms Division, Hotels, Customer Retention, Customer Engagement, Long-term Customer...
Education
Saint Mary's College of California 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Georgetown University School of Continuing Studies February 2015 - Present
Sidley Austin LLP May 2014 - September 2014
The Ritz-Carlton Hotel Company L.L.C. May 2013 - April 2014
The Ritz-Carlton Hotel Company LLC May 2012 - September 2012
Clydes Restaurant Group - 1789 May 2011 - September 2011
Black Restaurant Group - Addies June 2010 - August 2010
Georgetown University Law Center May 2010 - August 2010
Skills
Social Media, Facebook, Microsoft Office, PowerPoint, Social Networking, Microsoft Excel, Microsoft Word, Event Planning, Recruiting, Cooking, Time Management, Customer Service
Education
Penn State University 2007 — 2011
BA, Communications
Culinary Institute of America 2011 — 2013
AOS, Baking & Pastry Arts
Care.com April 2009 - Present
Brookdale Senior Living June 2011 - Present
Doctors offices, in Bonita Springs and Naples, FL July 2014 - August 2014
SWFC January 2013 - August 2014
The Ritz-Carlton Hotel Company L.L.C. October 1999 - June 2007
North Central Transportation September 1982 - June 1995
SIU Carbondale March 1980 - October 1982
Skills
Training, Event Planning, Customer Service, Food, Food & Beverage, Event Management, Catering, Restaurants, Team Building, Management, Strategic Planning, Leadership, Human Resources, Marketing Strategy, Sales, Negotiation, Recruiting, Process Scheduler, Microsoft Excel, Micros, POS, Microsoft Word, Customer Satisfaction, Inventory Management, Social Networking, Healthcare, New Business Development, Product Development, Microsoft Office, Microsoft Works, Accounts Payable, Accounts Receivable, Numeric Filing, Electronic Filing, Geriatric Healthcare, Medical Terminology, Medical Billing, Medical Records, Medical Office, Medicare, All Office Equipment,..., Team Management, Public Relations, Hospitality, Medical Education, Medical Assisting
Education
Southwest Florida College 2013 — 2014
CMA, Allied Health and Medical Assisting Services
Southern Illinois University, Carbondale 1976 — 1982
Bachelor of Arts (B.A.), Criminal Justice and Corrections emphasis on Child Psychology
Shuttle America Airlines March 2015 - Present
Cape Air June 2014 - November 2014
Negril Village Restaurant December 2012 - January 2014
Sandals Resorts December 2010 - December 2012
Marriott International 2009 - 2010
The Ritz-Carlton Hotel Company L.L.C. September 2006 - June 2009
Skills
Aviation, Travel, Flight Safety, Crew Resource Management, CPR Certified, Hospitality, Marketing, Hotel Management, Wedding Coordinating, Inclusive Resorts, Tourism, Airline Reservations, Boutique Hotels, Luxury Travel, Luxury hotels, Certified Sandals, Sandals Resorts, Inflight
Education
Southern New Hampshire University 2009 — 2010
Bachelor of Applied Science (BASc), Hospitality Administration/Management
Western Hospitality Institute 2006 — 2008
Associate of Science (AS), Hotel and Restaurant Management
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
Highgate Hotels January 2013 - September 2013
Hilton Worldwide August 2010 - January 2013
The Ritz-Carlton Hotel Company LLC May 2009 - April 2010
Skills
Hospitality Industry, Hospitality Management, Hospitality, Hotels, Hotel Management, Recruiting, Employee Relations, Employee Engagement, Employment, Labor Relations, Human Resources, Pre-opening, Front Office, Hiring, Rooms Division, Property Management..., Revenue Analysis, Team Building, Payroll, Food & Beverage, Opening Hotels, Guest Service Management, Yield Management, Banquets, Restaurants, Resorts
Education
New York University
Master's of Science, Hospitality Management Industry Studies
The Peninsula Hotels February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - February 2015
Four Seasons Hotel New York January 2013 - May 2013
The Ritz-Carlton New York, Central Park August 2012 - December 2012
The Ritz-Carlton New York, Central Park October 2011 - December 2012
The Lowell Hotel February 2011 - May 2011
Skills
Hospitality Industry, Social Media, Hotel Management, Food & Beverage, Hospitality, Hospitality Management, Hotels, Epitome, Resorts, Opera, Micros, Customer Service, Human Resources, Revenue Analysis, Microsoft Office, Catering, Restaurants, Tourism
Education
New York University 2010 — 2014
Bachelor of Science (B.S.), Cum Laude, Hospitality Administration/Management, 3.65
Oakwood High School 2006 — 2010
Honors Diploma
United Parcel Service June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2013 - May 2014
Garces Restaurant Group May 2012 - August 2013
Garces Restaurant Group October 2011 - April 2012
Fox Restaurant Concepts February 2010 - September 2011
Hotel Valley Ho November 2005 - August 2008
Fairmont Scottsdale Princess 2001 - 2005
Fairmont Scottsdale Princess 1999 - 2001
Skills
Menu Development, Recipes, Fine Dining, Food Cost, Pastry, Baking, Labor Control, Banquets, Casual Dining, Chef, Hotels, Culinary Skills, Menu Costing, Cuisine, Food, Catering, Restaurant Management, Gourmet, Sanitation, Food & Beverage, Menu Engineering, Micros, Food Cost Management, Hospitality Management, Management
Education
Scottsdale Community College 2002 — 2004
Associate of Arts and Sciences (AAS), Hotel Management
Los Angeles Tourism & Convention Board November 2014 - Present
Starwood Hotels & Resorts January 2003 - November 2014
The Ritz-Carlton Hotel Company L.L.C. May 1998 - January 2003
Skills
Hospitality Management, Resorts, Catering, Hotels, Hotel Management, Hospitality Industry, Trade Shows, Corporate Events, Hospitality, Revenue Analysis, Sales, Sales Management, Budgets, Hotel Booking, Marketing, Convention Services, Tourism, Banquets, Account Management, Marketing Strategy, Forecasting, Networking, Food & Beverage, Yield Management
Education
San Diego State University-California State University 1988 — 2001
Bachelor of Arts (BA), Home Economics- Fashion Merchandising and Marketing
Eau Palm Beach Resort & Spa July 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2012 - July 2013
Fiba Retail - Marks & Spencer / GAP / Banana Republic December 2011 - February 2013
Muvico Theaters October 2010 - January 2012
Journeys May 2011 - October 2011
Skills
Digital Cameras, Scrapbooking, Video Editing, Photography, Modeling, Singing, Performer, Acting, Supervisory Skills, Project Coordination, Concierge Services, Sales, Customer Service, Hospitality, Hospitality Management, Hospitality Industry, Event Management, Event Planning, Hotel Management, Front Office, Hotels, Pre-opening, Resorts, Restaurants, Revenue Analysis, Training
Education
Palm Beach State College 2011 — 2014
Associate of Arts (AA), Business Administration and Management, General
G-star School Of the Arts 2007 — 2011
Diploma, Film Major
Creative Signage System and Art Programs January 2013 - Present
MBC Precision Imaging September 2002 - February 2012
The Ritz-Carlton Hotel Company L.L.C. September 1995 - September 1998
Skills
Wide Format Printing, Digital Printing, Color Correction, Adobe Creative Suite, Adobe Acrobat, Web Design, Dreamweaver, WordPress, HTML, Customer Service, InDesign, Vector Illustration, Vector Design, Corel Draw, Mac, Color Printing, File Management, Market Research, Email Marketing, Company Newsletters, Music Education, Music Production, Designing Marketing..., Sales Research, Illustrator, Photoshop, Logo Design, Graphics, Graphic Design, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Northern Virginia Community College 2011 — 2014
Web Development
Northern Virginia Community College 1990 — 1992
Omni Bedford Springs Resort and Spa March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2014 - March 2015
Sheraton Premiere at Tysons Corner September 2013 - May 2014
Starwood Hotels & Resorts Worldwide, Inc. April 2012 - September 2013
Starwood Hotels & Resorts Worldwide, Inc. March 2008 - April 2012
Hilton Walt Disney World June 2006 - March 2008
The Hilton Pittsburgh June 2004 - May 2006
Skills
Hotel Management, Hotels, Hospitality Industry, Hospitality, Meeting Planning, Hospitality Management, Food & Beverage, Customer Service
Education
Penn State University 2000 — 2004
Bachelor's Degree, Hotel, Restaurant and Institutional Management
WeWork July 2015 - Present
Little Star Preschool February 2015 - Present
Dragonfly Designs October 2014 - Present
Hot Yoga Ocean Avenue January 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. August 2013 - Present
UCSF Osher Center for Integrative Medicine January 2014 - May 2014
Ocean Beach Yoga San Francisco August 2013 - January 2014
San Francisco State University February 2012 - January 2014
Skills
RYT 200- Hour Yoga..., Yoga, Health Education, Nutrition Education, Fitness, Nutrition, Microsoft Word, Wellness, Exercise Physiology, Teaching, Nutritional Counseling, Communication, Public Speaking, Event Planning, Microsoft Office
Education
San Francisco State University 2010 — 2014
Health Education, Public Health Education and Promotion
San Francisco State University 2010 — 2014
Health Education, Public Health Education and Promotion
Caesars Entertainment Corporation October 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2012 - October 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2007 - May 2012
The Ritz-Carlton Hotel Company L.L.C. October 2004 - July 2007
The Ritz-Carlton Hotel Company L.L.C. September 2001 - October 2004
Arnaud's Restaurant September 1999 - September 2001
Skills
Hotels, Banquets, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Pre-opening, Food, Catering, Menu Development
Education
Our Lady of Holy Cross College 1996 — 1999
Archbishop Shaw Highschool 1992 — 1996
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
Ritz Carlton, Los Angeles September 2013 - January 2014
Eau Palm Beach Resort and Spa July 2013 - September 2013
The Ritz-Carlton Hotel Company LLC February 2013 - July 2013
The Ritz-Carlton Hotel Company LLC June 2012 - February 2013
The Ritz-Carlton Hotel Company LLC October 2011 - September 2012
The Ritz-Carlton Hotel Company LLC August 2010 - October 2011
The Ritz-Carlton Hotel Company LLC May 2009 - August 2010
The Ritz-Carlton Hotel Company LLC May 2008 - May 2009
The Ritz-Carlton Hotel Company LLC October 2007 - May 2008
Skills
Opera, Front Office, Rooms Division, Resorts, Customer Service, Rooms Division..., Open Table, Hiring, Revenue Forecasting, Hospitality Management, Hotels, Hospitality, Property Management..., Concierge Services, Hotel Booking, Pre-opening, Hospitality Industry, Hotel Management, Guest Service Management, Pre-opening experience, Reservation, Revenue Analysis, Banquets, Guest Recovery, Event Management, Up-selling, Timesaver, Training, Inventory Management, Employee Relations, Opening Hotels, Yield Management
Education
Palm Beach State College 2007 — 2010
Associate of Arts (AA), Business Administration and Management, General
Trusthouse Services Group Inc. July 2015 - Present
Trusthouse Services Group Inc. January 2015 - Present
Fitz, Vogt & Associates January 2012 - January 2015
TrustHouse Services Group July 2008 - December 2011
Compass Group North America 2000 - 2008
ServiceMaster 1990 - 2000
The Ritz-Carlton Hotel Company L.L.C. 1987 - 1989
Tavern on the Green 1985 - 1987
Skills
Catering, Chef, Cuisine, Culinary Skills, Fine Dining, Food, Food, Food Service, Hospitality, Hospitality Management, Menu Development, Restaurants, Team Building, Banquets, Food Safety, Restaurant Management
Education
Culinary Institute of America 1983 — 1985
St. Francis University
Exclusive Resorts November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2013 - November 2014
The Ritz-Carlton Hotel Company LLC August 2012 - September 2013
Ministry of Education, Government of Spain September 2011 - August 2012
Skills
Tourism, Spanish, Resorts, Opera, Delphi, Microsoft Office, PowerPoint, Hospitality, Sales, Hospitality Management, SAS, MARSHA, Luxury Travel, Wholesale, Travel Industry, Social Media, Marketing, MICROS
Education
University of Arizona, Eller College of Management 2007 — 2011
BSBA, Economics, Global Business, Spanish
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'
Exclusive Resorts May 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2011 - May 2012
The Ritz-Carlton Hotel Company, L.L.C. February 2010 - May 2011
Arizona Biltmore June 2006 - October 2009
Maloney's Tavern December 2005 - June 2006
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Pre-opening, Resorts, Micros, Banquets, Front Office, Rooms Division, Revenue Analysis, Restaurants, Catering, OnQ, Yield Management, Convention Services, Tourism
Education
Northern Arizona University 1994 — 1999
Bachelor of Science (B.S.), Biology/ Pre-Medical Emphasis, 2005
The Ritz-Carlton Hotel Company L.L.C. December 2013 - Present
Steakhouse316 2012 - 2013
The Hotel Jerome 2011 - 2013
Skills
Hospitality Industry, Front Office, Hospitality Management, Customer Service, Hotels, Management, Hospitality
Education
National Louis University 2002 — 2004
Master’s Degree, Secondary Education and Teaching
University of Colorado 1998 — 2002
Bachelor’s Degree, English Language and Literature, General
The Hebrew University of Jerusalem
History
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - Present
The Ritz-Carlton Hotel Company LLC December 2012 - October 2013
The Ritz-Carlton Hotel Company LLC June 2011 - March 2013
Woodcliff Hotel & Spa June 2004 - May 2011
Skills
Hotels, Front Office, Hospitality Industry, Resorts, Property Management..., Rooms Division, Concierge Services, Open Table, Service Recovery, Saflok, ServSafe, VIP, Spa
Education
Niagara University 2008 — 2011
Bachelor's degree, Hotel, Motel, and Restaurant Management
Mandarin Oriental Hotel Group April 2015 - Present
La Quinta Resort & Club March 2014 - April 2015
Stein Eriksen Lodge Deer Valley & The Chateaux Deer Valley March 2011 - April 2014
The Beverly Hilton 2010 - March 2011
Raffles L'Ermitage Beverly Hills 2009 - 2010
The Ritz-Carlton Hotel Company L.L.C. 1990 - 2010
The Ritz-Carlton, Marina del Rey December 2006 - November 2009
The Ritz-Carlton, Washington D.C. & Georgetown January 2004 - December 2006
The Ritz-Carlton, Phoenix December 2003 - December 2004
The Ritz-Carlton, Half Moon Bay 2000 - 2002
Skills
Hotel Management, Direct Sales, Customer Service, Hospitality, Hotels, Management, Meeting Planning, Negotiation, Revenue Analysis, Sales, Event Management, Customer Satisfaction, Banquets, Hospitality Industry, Leadership, Training, Public Relations, Hospitality Management, Marketing, Marketing Strategy, Catering, Budgets, Food & Beverage, Opening Hotels, Forecasting, Sales Management, Resorts, Menu Development, Strategy, Wine, Trade Shows, Event Planning, Rooms Division, Restaurants, Pre-opening, Food, Tourism
Education
New York University 1983 — 1987
Bachelor of Arts (B.A.)
Virgin Islands Department of Labor 2012 - 2014
The Ritz-Carlton Hotel Company L.L.C. November 2011 - October 2012
RadioShack November 2008 - April 2010
Skills
Sales, Interviews, Hotels, Customer Service, Bilingual-English/Spanis..., Event Planning, Unemployment Claims
Education
Monroe College 2008 — 2014
Bachelor's degree, Hospitality Administration/Management
Monroe College
Bachelor's degree, Hospitality Administration/Management
The Westin San Diego February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2012 - December 2014
Supino Family November 2010 - December 2012
Brown Sugar Airbrush Tanning Salon May 2008 - December 2010
The Thrive House for Youth January 2010 - August 2010
Opportunity Impact January 2010 - June 2010
Skills
Research, Environmental Issues, Land Use, Non-profits, Public Speaking, Event Planning, Microsoft Office, Case Managment, PowerPoint, Mental Health, Social Media, Microsoft Excel, Microsoft Word, Adults, Facebook
Education
San Francisco State University
Bachelor of Arts, Urban Studies and Land Use Planning, 3.8 Overall GPA
San Diego Mesa College
Lower Division courses, General Education
Destination Services Corporation (DSC) September 2015 - Present
The Westin Riverfront Resort & Spa 2014 - 2015
The Ritz-Carlton Hotel Company L.L.C. 2013 - 2014
Manor Vail Lodge 2008 - 2013
Vail Cascade Resort & Spa 2006 - 2008
KION TV February 2004 - December 2004
KRON-TV 1998 - 2003
KTVN Channel 2 1996 - 1998
Skills
Hospitality Industry, Tourism, Ski Resorts, Hospitality Management, Corporate Events, Meeting Planning, Hotel Management, Sales Management, Concierge Services, Event Management, Food & Beverage, Banquets, Convention Services, Storytelling, Broadcast Television, Media Production, Customer Service, Management, Revenue Analysis, Trade Shows
Education
San Diego State University-California State University 1987 — 1991
BA, Journalism
University of Arizona 1985 — 1987
General Studies towards Bachelor of Arts
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
The Ritz-Carlton Hotel Company LLC July 2012 - March 2014
InterContinental Hotels Group July 2011 - May 2012
Park Plaza Hotels & Resorts October 2010 - June 2011
Park Plaza Hotels & Resorts March 2010 - September 2010
Starwood Hotels & Resorts Worldwide, Inc. September 2008 - February 2010
Starwood Hotels & Resorts Worldwide, Inc. September 2007 - August 2008
Skills
Restaurants, Menu Development, Hospitality Management, Hotels, Hospitality, Hotel Management, Hospitality Industry, Restaurant Management, Food & Beverage, Banquets, Micros, Pre-opening, Customer Satisfaction, Training, MICROS
Education
Oxford Brookes University 2006 — 2007
Masters, International Hotel and Tourism Management
Institut Paul Bocuse 2002 — 2003
Bachelor, Culinary Arts & Restaurant Management
Grapevine Communications June 2014 - Present
University Park Country Club June 2013 - June 2014
Robert W. Darnell P.A January 2011 - June 2012
The Ritz-Carlton Hotel Company L.L.C. February 2007 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Social Media Marketing
Education
The University of South Florida 2010 — 2013
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
State College of Florida-Manatee-Sarasota 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
The Ritz-Carlton Hotel Company L.L.C. May 2014 - Present
Levy Restaurants January 2014 - April 2014
Starwood Hotels & Resorts Worldwide, Inc. September 2013 - April 2014
Strange Brew Tavern June 2012 - September 2013
TGI Fridays December 2011 - September 2012
United States Marine Corps October 2005 - December 2009
Skills
Hospitality, Customer Service, Time Management, Food & Beverage, Restaurant Management, Restaurants, Leadership, Inventory Management, Microsoft Office, Hospitality Management, Teamwork, Customer Satisfaction, Hotels, Event Planning, Event Management, Hospitality Industry
Education
Southern New Hampshire University 2012 — 2013
Bachelor of Science (BS), Hospitality and Tourism Management
NHTI 2010 — 2012
Associate of Science (A.S.), Hospitality and Tourism Management
Gourmet Caterers May 2012 - Present
The International Golf Club and Resort 2011 - May 2012
Woodmeister Master Builders 2009 - 2011
The Carnegie Abbey Club 2005 - 2009
The Chanler Hotel 2003 - 2005
Gourmet Caterers 2001 - 2003
Winston Flowers 1997 - 2001
The Catered Affair 1995 - 1997
The Ritz-Carlton Hotel Company L.L.C. 1985 - 1995
Skills
Customer Service, Customer Relations, Budgeting, Outlook, Microsoft Office
Education
Rutgers University-New Brunswick
Poste Montane Lodge at East West Resorts December 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2010 - November 2013
Palm Canyon Resort and Spa ~ Palm Springs June 2009 - November 2010
Starwood Hotels & Resorts June 1999 - November 2008
Dunn Hospitality Group October 1996 - September 1998
Points of Colorado (Eagle Point Resort) August 1994 - September 1996
West Vail Lodge June 1991 - August 1994
Skills
Resorts, Timeshare, Hotels, Hospitality Industry, Hospitality, Hotel Management, Revenue Analysis, Hospitality Management, Pre-opening, Yield Management, Food & Beverage, Front Office, Restaurants, Concierge Services, Property Management..., Rooms Division, Tourism, Opening Hotels, Guest Service Management
Education
Southern Illinois University, Carbondale 1987 — 1989
Bachelor's degree, Hospitality, Restaurant, and Travel Administration
Natural Branding January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company LLC January 2012 - Present
The Dram January 2012 - Present
The Ritz-Carlton Hotel Company LLC July 2010 - Present
Little Nell Hotel September 2008 - December 2009
The Ritz Carlton Club November 2007 - October 2008
Skills
Hospitality, Hospitality Management, Hotels, Event Planning, Event Management, Sales, Social Media, Food, Resorts, Hotel Management, Management, Revenue Analysis, Micros, Front Office, Customer Service, Hospitality Industry, MICROS
Education
Southern Methodist University 2002 — 2005
BA, Religious Studies, Philosophy, English
Polytechnic
Hard Rock Hotel San Diego April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2013 - April 2015
The Ritz-Carlton Hotel Company LLC August 2011 - September 2013
Harvest Moon Chinese Cuisine, LLC. August 2010 - April 2013
Pier 1 Imports January 2009 - January 2011
Skills
Hospitality, Hospitality Industry, Resorts, Hotels, Hospitality Management, Hotel Management, Event Management, Event Planning, Catering, Administrative..., Meeting Planning, Micros, Food & Beverage, Customer Service, Tourism, Revenue Analysis, Outlook, Front Office, Office Administration, Pre-opening, Restaurants, Banquets, Sales, Property Management..., Customer Satisfaction, MICROS
Education
Pima Community College 2011 — 2012
Hospitality Administration/Management
Canyon Del Oro High School 2007 — 2011
Diesel September 2014 - Present
Elliott Berman Textiles April 2014 - September 2014
Courtyard by Marriott Herald Square January 2014 - September 2014
The Ritz-Carlton Hotel Company L.L.C. September 2011 - January 2014
Burlington Coat Factory June 2012 - August 2012
The Ritz-Carlton Hotel Company L.L.C. May 2007 - September 2011
David F. Zambrana June 2010 - June 2010
Blue Generation July 2009 - July 2009
EenaMaria Handbags & Accessories May 2009 - June 2009
The Ritz-Carlton Hotel Company L.L.C. September 2006 - May 2007
Skills
Micros, Rooms Division, Hospitality Industry, Hospitality, Concierge Services, Customer Service, Revenue Analysis, Styling, Marketing, Merchandising, Fashion, Apparel, Textiles, Sales, Social Media, MICROS, Hospitality Management, Event Planning, Retail
Education
Philadelphia University 2011 — 2013
MA, Fashion Apparel Studies
Spelman College 2001 — 2005
BA, Psychology
The Ritz-Carlton Hotel Company L.L.C. February 2013 - Present
Marriott International October 2011 - February 2013
Renaissance Hotel, LLC August 2010 - October 2011
Marriott International January 2008 - August 2010
Skills
Account Management, Budgets, Customer Satisfaction, Forecasting, Microsoft Excel, Customer Service, Micros, Microsoft Office, Microsoft Word, Project Management, Public Relations, Team Leadership, System Administration, Business Planning, Hospitality Management, Outlook, Sales, Team Building, Fundraising, Strategy, Event Management, Leadership, Hotels, English, MICROS
Education
San Francisco State University
Bachelor's Degree, Corporate Finance
Toyota Financial Services January 2004 - Present
The Ritz-Carlton Hotel Company L.L.C. October 1999 - January 2004
The Nassu Inn Hotel May 1987 - October 1999
Skills
Strategy Planning, Business Planning, Budget Management, Disaster Recovery, Recruitment/Retention, Employee Engagement, Customer Satisfaction, Quality Assurance, Kaizen, Labor Relations, Payroll Administration, Talent Plus Certified, Diversity, Change Leadership, Training & Development, Skilled Labor, Employee Training, Change Management, Employee Relations, Strategic Planning, Payroll, Human Resources, Budgets, Employee Recognition, Leadership, Management, Training, Performance Management, HR Policies, Strategy, Deferred Compensation, Workforce Planning, Onboarding, Personnel Management, Talent Acquisition, Employee Benefits, Benefits Administration, HRIS, New Hire Orientations, Team Building, Talent Management, Recruiting
Education
iPEC - Institute for Professional Excellence in Coaching 2011 — 2012
Certified Professional Coach, Energy Leadership Index - Master Practitioner
Rider University 1984 — 1987
Bachelor of Science, Business Administration, Human Relations
Interamerican University 1982 — 1984
2 years of concentration in Accounting curriculum up to Intermediate Accounting, Accounting
Sutherland Global Services September 2006 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2002 - May 2006
Skills
Call Center, BPO, Transition Management, Workforce Management, Outsourcing, Offshoring, Service Delivery, Outsourcing Management, Contact Centers, Process Improvement, Operations Management, Sla, Customer Experience, Customer Satisfaction, Call Center Development, Business Process..., Program Management, Team Management, Team Leadership, Account Management, Call Centers, Management, Business Development, IT Service Management, Business Transformation, CRM
Education
Princeton University 1988 — 1992
Bachelor of Arts (BA), Anthropology
Sodexo March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - Present
The Ritz-Carlton, Washington DC January 2010 - February 2014
The Ritz-Carlton Hotel Washington D.C. January 2010 - February 2014
FINRA November 2007 - January 2010
Lansdowne Resort January 2000 - November 2007
The Ritz-Carlton Hotel Company September 1993 - September 1999
Skills
Meeting Planning, Hospitality, Hotels, Hospitality Industry, Food & Beverage, Resorts, Event Management, Banquets, Catering, Customer Service, Convention Services, Sales, Delphi, Menu Development, Corporate Events, Fine Dining, Hotel Management, Budgets, Front Office, Event Planning, Rooms Division, Wine, Hotel Booking, Incentives, Private Events, Tourism, Trade Shows, Opening Hotels, Social Media Marketing, Weddings, Guest Service Management, Culinary Skills, Public Relations, Yield Management, Budget, Public Speaking, Food Service, Coordinating Events, Cuisine, Galas, Luxury, Conference Coordination, Hiring, Training, Revenue Analysis, Wedding Planning, Pre-opening, Hospitality Management, Restaurants, Micros
Education
Penn State University 1989 — 1991
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
Conrad New York August 2012 - March 2014
3 West Club May 2009 - August 2012
Waldorf Astoria New York October 2007 - May 2009
The Waldorf=Astoria July 2006 - September 2007
The Waldorf=Astoria August 2005 - July 2006
The Waldorf=Astoria January 2005 - August 2005
My Tomato Pie Restaurant August 2004 - December 2004
The Leading Hotels of the World 2004 - 2004
Starwood Hotels & Resorts Worldwide, Inc. May 2003 - August 2003
Skills
Hospitality Management, Banquets, Hotel Management, Food & Beverage, OnQ, Pre-opening, Catering, Resorts, Front Office, Menu Development, Rooms Division, Convention Services, Yield Management, Meeting Planning, Property Management..., Event Planning, Budgets, Event Management, Guest Service Management, Establishing Systems, Labor Relations, Streamlining Operations, Sales, Wine, Food, Culinary Skills, Banquet Operations, Delphi, Revenue Forecasting, Private Events, Wine Tasting
Education
Wine and Spirit Education Trust 2011 — 2012
Advanced Level: Diploma with Distinction, Wine and Spirits
Niagara University 2001 — 2004
B.S., Hotel and Restaurant Management
The Ritz-Carlton Hotel Company L.L.C. May 2014 - Present
La Playa Beach and Golf Resort April 2011 - April 2014
La Playa Beach and Golf Resort November 2010 - March 2011
Holiday Inn Lido Beach October 2009 - November 2010
The Don CeSar, A Loews Hotel August 2008 - September 2009
Longboat Key Club and Resort August 2006 - July 2008
The Colony Beach and Tennis Resort January 2006 - June 2006
Skills
Hotels, Resorts, Hospitality Industry, Catering, Hotel Management, Hospitality, Hospitality Management, Training, Hiring, Human Resources, Banquets, Yield Management, Sales, Food & Beverage, Meeting Planning, Restaurants, Revenue Analysis, Pre-opening, Tourism
Education
University of South Florida 2003 — 2006
B.A, Undergraduate Studies - Hospitality Management
Manatee Community College 2002 — 2003
A.A, General Business Administration
PSAV August 2003 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2000 - May 2003
Faber Image Pte Ltd September 1999 - January 2000
Prime Bank Ltd. May 1997 - March 1999
Skills
Corporate Events, Trade Shows, Event Management, Live Events, Meeting Planning, Event Planning, AV, Hospitality, Production Managment, Entertainment, Website Development
Education
Saint Louis University (PH) 1989 — 1996
Bachelor's degree in Commerce, Business Administration and Management, General
Marriott International July 2007 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2002 - July 2007
Marriott International September 1999 - January 2002
Marriott International November 1995 - September 1999
Skills
Hotels, Hotel Management, Resorts, Hospitality Management, Hospitality Industry, Hospitality, Strategic Planning, Budgets, Front Office, Revenue Analysis, Food & Beverage, Pre-opening, Menu Development, Opening Hotels, Leadership, Yield Management, Team Building, Rooms Division, Event Management, Banquets, Catering, Public Relations, Restaurants, Tourism, Lodging, OnQ, Convention Services, Pre-opening experience, Rooms Division..., Property Management..., Guest Service Management, F, Opera, Micros, MICROS
Education
St. Mary's University
Business Administration and Management, General
Belmond El Encanto May 2014 - Present
The Langham Hotels and Resorts January 2013 - April 2014
The Ritz-Carlton Hotel Company LLC March 2012 - December 2012
The Ritz-Carlton Hotel Company L.L.C. April 2011 - March 2012
The Ritz-Carlton Hotel Company L.L.C. June 2010 - February 2011
The Ritz-Carlton Hotel Company L.L.C. January 2010 - February 2010
The Ritz-Carlton Hotel Company L.L.C. June 2005 - August 2009
The Ritz-Carlton Hotel Company L.L.C. November 2003 - April 2005
The Ritz-Carlton Hotel Company L.L.C. November 2000 - November 2003
The Ritz-Carlton Hotel Company L.L.C. August 1998 - October 2000
Skills
Training, Event Management, Pre-opening, Hospitality Industry, Luxury, Revenue Analysis, Hotels, Hospitality Management, Sales, Marketing, Hotel Management, Food & Beverage, Hospitality, Event Planning
Education
Santa Clara University
BS, Sociology
LTD Hospitality Group September 2015 - Present
Aimbridge Hospitality December 2014 - August 2015
White Lodging Services July 2012 - December 2014
The Ritz-Carlton Hotel Company L.L.C. July 2010 - January 2012
The Ritz-Carlton August 2007 - July 2010
The Ritz-Carlton, Naples and The Ritz-Carlton, Naples Golf Resort July 2004 - July 2007
The Ritz-Carlton Golf Resort, Naples November 2002 - July 2004
Skills
Hotels, Resorts, Event Planning, Corporate Events, Training, Sales, Budgets, Customer Service, Employee Training, Forecasting, Process Scheduler, Weddings, Food & Beverage, Wine, Restaurants, Hospitality Management, Hotel Management, Hospitality Industry
Education
Purdue University Calumet 1995 — 1997
Business
SHVO May 2015 - Present
Freelance August 2013 - May 2015
USTA October 2009 - November 2011
Ginza Project, Mari Vanna Restaurant January 2009 - October 2009
Trade Settlement Inc. May 2008 - December 2008
The International Management Institute, MIM-Kyiv May 2007 - August 2007
The Ritz-Carlton Hotel Company L.L.C. May 2006 - August 2006
Aldo-Union December 2005 - January 2006
Skills
Customer Service, Microsoft Excel, Customer Satisfaction, Positivity, Team Building, Energetic team player, Work Well Independently, Outstanding time..., Patience, Reliable, Enthusiastic..., Highly responsible, Organized Multi-tasker, Flexible to Change, Problem Solving, Microsoft Word, Photoshop, Microsoft Office, PowerPoint, QuickBooks, Blogging, Spanish, Time Management, Analysis, Marketing, Sports Marketing, Management, Sales
Education
Rollins College 2005 — 2008
BA, International Business & Economics
129
RETIRED September 2007 - Present
The Ritz-Carlton Hotel Company L.L.C. August 1996 - September 2007
The Ritz-Carlton Hotel Company LLC 1996 - 2007
Skills
Hotels, Resorts, OS&E, Pre-opening, Adaco, Saflok, Hospitality Industry, Front Office, Rooms Division, Customer Service, Hotel Management, Hospitality Management
Education
Ohio Dominican University 1966 — 1968
No degree, Liberal Arts and Sciences/Liberal Studies
Eastmoor High School 1961 — 1966
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Durham & Bates Agencies, Inc. February 2009 - Present
The Carlson Group 2007 - 2009
Jeld-Wen 2006 - 2007
Air Service Hawaii 2002 - 2006
The Ritz-Carlton Hotel Company L.L.C. 1995 - 1998
Education
Penn State University 1985 — 1989
B.A., Marketing
The Ritz-Carlton Hotel Company LLC July 2004 - September 2011
Four Seasons Hotel Washington D.C. January 1996 - August 2002
The Ritz-Carlton Pentagon City December 1993 - December 1996
The Ritz-Carlton Hotel Company L.L.C. 1991 - 1993
The Four Seasons Hotel, Chicago October 1988 - 1992
Four Seasons Hotels and Resorts July 1984 - September 1988
Skills
Event Management, Hotel Management, Catering/On and Off..., Food & Beverage, Pre-opening, Meeting Planning, Banquets, Catering/Hotel Sales, Public Relations, FF&E, Design..., Revenue Manangement, Quality Management, Luxury Lifestyle, Social/Diplomatic..., Deportment and..., Menu Development, Restaurants, Revenue Analysis
Education
New York Institute of Technology
bachelors, Hotel Admin
West Virginia University
Business/Managerial Economics
Montage Hotels & Resorts December 2014 - Present
Ayres Hotels of Southern California February 2014 - December 2014
The Walt Disney Company October 2013 - February 2014
Pacific Edge Hotel October 2012 - January 2013
Hyatt Regency February 2010 - October 2012
The Ritz-Carlton Hotel Company L.L.C. July 1991 - February 2009
The Ritz-Carlton Hotel Company L.L.C. November 1989 - July 1991
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Hospitality, Resorts, Food & Beverage, Banquets, Front Office, Catering, Rooms Division, Pre-opening, Customer Service
Education
Orange Coast College
Hotel Management
The Ritz-Carlton Hotel Company L.L.C. November 2012 - Present
Skills
Hospitality Management, Menu Development, Micros, Fine Dining, Management, Food Safety, OpenTable, Beverage Management, Behavioral Interviewing, Scheduling Management, Food, Restaurants, Resorts, Wine, Training, Pre-opening, Restaurant Management, Guest Service Management, Hiring, Employee Training, Inventory Management, Guest Recovery, Forecasting, Food & Beverage, Hotels
Education
Penn State University 2004 — 2008
Bachelor of Science, Hotel, Restaurant, and Institutional Management
The Ritz-Carlton Hotel Company L.L.C. December 2013 - Present
Marriott International January 2012 - December 2012
Marriott International January 2011 - May 2012
Marriott International March 2010 - June 2010
Skills
Vocalist, Painter X, Creative Writer, Travel Planning, Leisure Travel, Character Actor, Reservations
Education
Northern Arizona University 2005 — 2009
Music- Vocal Performance, Music Performance, General, 4.0
Four Seasons Hotels and Resorts February 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. August 2012 - February 2013
Fairmont Hotels and Resorts September 2011 - July 2012
Skills
Hotel Management, Training
Education
Northern Arizona University 2007 — 2011
Higher Education division of John Wiley and Sons July 2015 - Present
Higher Education division of John Wiley and Sons May 2014 - July 2015
The Ritz-Carlton Hotel Company L.L.C. June 2013 - May 2014
The Ritz-Carlton Hotel Company LLC March 2012 - June 2013
The Sharing Center, Inc August 2010 - July 2011
The Sharing Center, Inc. September 2008 - August 2010
Skills
Event Planning, Training Facilitation, Public Speaking, Community Outreach, Non-profits, Event Management, Leadership Retreats, Fundraising, Customer Service, Administrative..., Volunteer Management, Social Media, Research, Editing, Microsoft Word, PowerPoint, Outlook, Microsoft Office, Microsoft Excel, Facebook, Leadership Development, Management, Budgets, Hospitality Industry, Administrative..., Nonprofits
Education
Rollins College 2010 — 2012
BA, Psychology, Magna Cum Laude
Seminole Community College 2008 — 2010
Associate of Arts, General Studies, Magna Cum Laude
Le Cordon Bleu College of Culinary Arts 2007 — 2008
Associate of Applied Science Degree, Culinary Arts, Magna Cum Laude
Lake Howell High School
City of Los Angeles Federal Police OfficerSupreme Court of the U.S.January 2000 - December 2007
The Ritz-Carlton Hotel Company L.L.C. March 1994 - December 1999
Sheraton August 1997 - November 1998
Sheraton January 1997 - August 1998
Skills
Government, Policy Analysis, Policy, Local Government, Legal Writing, Legislative Relations, Public Administration, Community Outreach, Politics, Public Policy, Strategic Communications, Non-profit Leadership, Security, Enforcement, Homeland Security, Criminal Justice, Training, Police, Public Speaking, Law Enforcement
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1987 — 1996
Sociology, Social Sciences
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - November 2014
The Ritz-Carlton Hotel Company LLC December 2012 - September 2014
The Ritz-Carlton Hotel Company L.L.C. November 2013 - November 2013
The Ritz-Carlton Hotel Company LLC March 2011 - December 2012
Waldorf Astoria Hotel September 2010 - May 2011
Waldorf Astoria Hotel May 2010 - September 2010
Waldorf Astoria Hotel May 2009 - May 2010
Waldorf Astoria Hotel May 2008 - February 2009
Waldorf Astoria Hotel August 2007 - May 2008
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Resorts, Fine Dining, Revenue Analysis, Front Office, Rooms Division, Concierge Services, Guest Service Management, Rooms Division..., Culinary Skills, Pre-opening, Cost Control, Banquet Operations, Restaurant Management, Opening Hotels, Banquets, Process Scheduler, Property Management..., Budgets, Catering, Convention Services, Event Management, Food, Revenue Forecasting, Hotel Booking, Pre-opening experience, Restaurants, Hospitality, Micros, Customer Satisfaction, Food & Beverage, Tourism, Wine, Meeting Planning, OnQ, Yield Management, Menu Development, Opera, Cuisine, Lodging
Education
Purdue University 2002 — 2006
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Purdue University
IAALS - University of Denver April 2014 - Present
Downing Events September 1997 - April 2014
Freddie Mac December 1994 - August 1997
USA Hosts May 1993 - December 1994
The Ritz-Carlton Hotel Company L.L.C. June 1991 - May 1993
The Westin Hotel October 1987 - June 1991
Skills
Event Management, Event Planning, Corporate Events, Project Management, Customer Service, Contract Negotiation, Budgets, Marketing Strategy, Management, Hotels, Microsoft Office, Graphic Design, Newsletters, Project Planning, Public Speaking, Entertainment, Marketing Communications, Public Relations, Sponsorship, Sales, Fundraising
Education
Ohio Wesleyan University
Bachelor's degree, English Language and Literature, General
Syracuse University
London Centre, London England
The Ritz-Carlton Hotel Company L.L.C. July 2013 - Present
The Ritz-Carlton Hotel Company LLC April 2012 - Present
The Ritz-Carlton Hotel Company LLC December 2011 - April 2012
The Ritz-Carlton Hotel Company LLC January 2010 - January 2011
The Mount Washington Resort at Bretton Woods January 2007 - May 2009
Skills
Hospitality Management, Pre-opening, Hotel Management, Micros, Front Office, Hospitality Industry, Hotels, Resorts, Hospitality, Banquets, Food & Beverage, Property Management..., Revenue Analysis, Yield Management, Event Management, Concierge Services, Guest Service Management, Rooms Division..., Revenue Forecasting, VIP
Education
Palm Beach Community College
Bachelor's degree, Business Administration and Management, General
Marriott International January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2013 - January 2015
The Ritz-Carlton, LLC December 2010 - December 2013
Marriott International June 2009 - December 2010
The Ritz-Carlton, Cleveland 2007 - 2009
Skills
Hotels, Yield Management, Hospitality, Leadership, Analysis, Inventory Management, Sales, Revenue Forecasting, Data Analysis, Customer Service, Opera, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, SAS, OneYield, MARSHA, Public Speaking, Communication Skills, MRDW, MarRFP, Research, SDLC, Requirements Gathering, Business Analysis, Relationship Management, Requirements Analysis, Functional Requirements
Education
St. Mary's College of Maryland 1997 — 2001
BA, Music
The Ritz-Carlton Hotel Company L.L.C. February 2014 - May 2015
Wake Up! May 2013 - July 2013
Shangri-La Hotels and Resorts May 2012 - November 2012
Purdue Residence Hall Association August 2010 - December 2010
Skills
Hotels, Hospitality, Tourism, Hospitality Management, Spanish, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Food, International Relations, Food & Beverage, Interpersonal Skill, Concierge Services, Organized Multi-tasker, Opera, Adaptability, Problem Solving, Front Office, Teamwork, Hospitality Industry, Time Management
Education
Purdue University 2009 — 2013
BA, Hospitality and Tourism Management Major, Spanish and International Studies Minors
Universidad Antonio de Nebrija 2011 — 2011
Minor, Spanish
Maine South High School 2005 — 2009
National Geographic March 2014 - Present
Documentary Filmmaker August 2010 - Present
NPR January 2013 - March 2014
EXPLO at Yale May 2012 - November 2013
Savannah Morning News March 2012 - June 2012
Group SJR December 2011 - December 2011
The Ritz-Carlton Hotel Company L.L.C. June 2010 - July 2011
Australian Traveller Magazine August 2010 - November 2010
Skills
Video Production, Cinematography, Photography, Documentaries, Video Editing, Photojournalism, Photoshop, Final Cut Pro, Film Production, Adobe Creative Suite, Digital Photography, Film, Travel Photography, Screenwriting, Lighting, Editing, Camera, Producing
Education
Savannah College of Art and Design 2008 — 2012
Bachelor of Fine Arts (B.F.A.), Film and Television
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2013 - November 2013
The Ritz-Carlton Hotel Company L.L.C. March 2013 - May 2013
Mac and Bobs April 2010 - March 2013
Sheraton June 2012 - December 2012
Metro! May 2012 - August 2012
The Ritz-Carlton Hotel Company LLC May 2011 - August 2011
Skills
Delphi, People Skills, Conflict Resolution, Communication Skills, Computers, Hospitality, Opera, Open Table
Education
Roanoke College 2008 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
Chef'd August 2014 - Present
My Fit Foods 2013 - 2014
The St. Regis Resort 2012 - 2013
The Ritz-Carlton Hotel Company L.L.C. 2010 - 2012
Skills
Culinary Skills, Cooking, Food, Chef, Inventory Management, Menu Development, Catering, Food Safety, Banquets, Restaurants, Recipe Development
Education
Orange Coast College
Culinary Arts, Pastry Arts & Restaurant Management
Loews Hotels September 2014 - Present
T.R. ENGEL Group, LLC March 2013 - Present
Marriott International January 2005 - March 2013
The Ritz-Carlton Hotel Company L.L.C. 2003 - 2005
Education
Northeastern University
Bachelor of Science (BS), Education
Langham Hospitality Group March 2008 - Present
The Ritz-Carlton Hotel Company L.L.C. April 1991 - March 2008
Northstar mortgage corp. June 2007 - February 2008
Skills
Hospitality Management, Food & Beverage, Hospitality, Hospitality Industry, Hotels, Micros, Pre-opening, Hotel Management, Catering, Sales, Food Safety, Customer Service, Food, Food, Banquets, Restaurants, MICROS, Restaurant Management
Education
Mt. San Antonio College
siam bussiness college
Associate of Science (AS), Bussiness Admin
BOCA RATON RESORT & CLUB, A WALDORF ASTORIA RESORT November 2011 - Present
The Ritz-Carlton Hotel Company L.L.C. July 2010 - June 2011
The Ritz-Carlton Hotel Company L.L.C. July 2007 - July 2010
The Breakers Palm Beach August 1995 - July 2007
Education
San Diego State University-California State University 1991 — 1993
Accounting
Palm Beach Community College 1989 — 1991
Business Administration and Management, General
Intext 2012 - 2013
The Ritz-Carlton Hotel Company L.L.C. 2008 - 2013
Education
St. Petersburg College 2009 — 2011
B.S., Public Safety Administration
St. Petersburg College 2001 — 2003
A.S., Crime Scene Technology
The Ritz-Carlton Hotel Company L.L.C. July 2013 - Present
Marriott International June 2011 - July 2013
Best Buy November 2007 - June 2011
Education
Texas Tech University 2008 — 2011
Bachelor of Science (BS), Criminology
Northern Illinois University 2006 — 2008
The Ritz-Carlton Hotel Company L.L.C. October 2010 - Present
Education
New England Culinary Institute 2007 — 2011
Bachelor of Arts (BA), Culinary Arts/Chef Training
Booking.com July 2015 - Present
Booking.com September 2014 - June 2015
Essex Property Trust January 2013 - September 2014
The Ritz-Carlton Hotel Company L.L.C. February 2010 - November 2012
Skills
Advertising, Online Advertising, Mobile Advertising, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, HTML, Customer Service, English, Windows, Research, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets
Education
St. John's University 2005 — 2010
Bachelor's degree, Sociology and Business
The Ritz-Carlton Hotel Company L.L.C. November 2001 - Present
Skills
Fitness Training, Research, Athletics, Sales, Customer Service, Public Speaking, Microsoft Word, Public Relations, Microsoft Office, Social Media
Education
Southern Connecticut State University