The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
The Ritz-Carlton Hotel Company LLC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Ritz-Carlton Hotel Company LLC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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The Ritz-Carlton Hotel Company LLC Employees
Paychex December 2014 - Present
Paychex October 2014 - December 2014
The Nick Co March 2014 - September 2014
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - March 2014
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - March 2013
24 Hour Fitness September 2011 - June 2012
United States Air Force December 2004 - August 2008
Skills
Customer Service, Event Management, Leadership, Event Planning, Hospitality, Social Networking, Hospitality Management, Hotels, Food & Beverage, Public Relations, Marketing, Catering, Social Media, Meeting Planning, Hospitality Industry, Budgets, Social Media Marketing, Microsoft Office, Restaurants, Marketing Communications, Resorts, Revenue Analysis, Telemarketing, Cold Calling, Payroll, Payroll Taxes, Quarterly Taxes, Sales
Education
University of Phoenix-Southern California Campus 2008 — 2012
Bachelor of Science (B.S.), Business Management
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Beverly Hills Hotel & Hotel Bel-Air June 2013 - February 2015
W Hotels October 2012 - June 2013
SLS South Beach (SBE Entertainment) May 2012 - October 2012
W Hotels January 2010 - May 2012
Skills
Hotel Administration, Pre-opening, Teamwork, Team Leadership, Hospitality Industry, Online Advertising, Complaint Management, Opera, GDS, Front Office, Rooms Division, Outlook, Hotels, Training, Hospitality, Hospitality Management, Resorts, Revenue Analysis, Yield Management, Banquets, Food, Hotel Management
Education
University of Central Florida
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
Four Seasons Hotels and Resorts February 2014 - December 2014
Omni Hotels January 2014 - May 2014
Four Seasons Hotels and Resorts May 2013 - September 2013
The Sports Authority August 2011 - July 2012
Kramer, Deboer, Endelicato & Keane, LLP June 2011 - August 2011
MUSCLE Marketing, Media & Promotions June 2010 - August 2010
Skills
Sales, Customer Satisfaction, Management, Market Research, Access, Hospitality, Hospitality Management, Customer Service, Food & Beverage, Event Planning, Hospitality Industry, Microsoft Word, Microsoft Excel, PowerPoint, Restaurants, Event Management, Social Networking, Facebook, Teamwork
Education
University of Houston 2012 — 2014
Bachelors Degree, Hotel & Restaurant Management; Lodging Management
Oak Park High School 2006 — 2010
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
The Ritz-Carlton Hotel Company LLC December 2011 - May 2014
The Ritz-Carlton Hotel Company LLC October 2010 - October 2011
The Ritz-Carlton Hotel Company LLC October 2009 - October 2010
The Ritz-Carlton Hotel Company LLC September 2003 - October 2009
Skills
Rooms Division, Menu Development, Leadership, Hospitality, Hotels, Customer Service, Hotel Management, Hospitality Industry, Restaurants, Resorts, Guest Service Management, Food & Beverage, Banquets, Hospitality Management, Micros, Opera, Front Office, Restaurant Management, Concierge Services, Yield Management, Property Management..., Revenue Analysis, Pre-opening, Catering, Teamwork, Event Planning, Fine Dining, Opening Hotels
Education
UNLV 2003 — 2007
Interior Design
Kimpton Hotels & Restaurants August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - August 2014
Fritz Knoebel School of Hospitality Management September 2012 - June 2014
Front Range Restaurant Concepts June 2012 - January 2013
Connell Resources, Inc. June 2010 - January 2013
Mantooth Marketing Company July 2012 - July 2012
Skills
Hospitality Management, Banquets, Hospitality Industry, Front Office, Tourism, Event Management, Microsoft Office, Beverage Industry, ServSafe, Receptionist Duties, Payroll, Administrative Work, Time Management, Sales, Event Planning
Education
University of Denver 2011 — 2015
BSBA, Hospitality Management and International Business
Fossil Ridge High School 2008 — 2011
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company LLC January 2013 - March 2015
The Ritz-Carlton Hotel Company LLC August 2010 - January 2013
The Ritz-Carlton Hotel Company LLC August 2010 - June 2011
Skills
Front Office, Hotels, Micros, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Revenue Analysis, Tourism, Restaurants, Rooms Division, Concierge Services, Property Management..., Catering, Customer Service, Hospitality Management, OnQ, Resorts, Restaurant Management, Open Table, Banquets, Customer Satisfaction, Fine Dining
Education
University of North Carolina at Charlotte 2007 — 2011
Bachelor of Science (BS), Business Administration and Management, General
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Barcelona Wine Bar & Restaurant December 2013 - October 2014
Four Seasons Hotels and Resorts September 2013 - November 2013
ThinkFoodGroup October 2012 - September 2013
Wolfgang Puck April 2012 - October 2012
Mandarin Oriental Hotel Group September 2010 - March 2012
The Ritz-Carlton Hotel Company LLC March 2008 - September 2010
Skills
Food & Beverage, Banquets, Restaurants, Fine Dining, Hospitality Management, Hospitality, Hospitality Industry, Micros, Menu Development, Hotels, Catering, Restaurant Management, Resorts, Culinary Skills, Wine
Education
University of Central Florida 2007 — 2009
BS, Restaurant & Foodservice Management
St. Thomas Aquinas High School 1998 — 2002
The Ritz-Carlton Hotel Company, L.L.C. January 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - September 2014
The M Resort May 2013 - August 2013
Minto Boutique Hotel May 2012 - August 2012
Lava Ignite Nightclub May 2011 - August 2011
Skills
Restaurants, Food Service, Food & Beverage, Food, Event Management, Micros, Pre-opening, Hospitality Industry, Banquets, Front Office, Management, Hotels, Hospitality Management, Resorts
Education
University of Nevada-Las Vegas 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management
University of Nevada-Las Vegas
Winegardner & Hammons - Marriott Clearwater Beach Suites on Sand Key May 2015 - Present
Arthur's Creative Events & Catering October 2005 - May 2015
Golf Academy of America September 2010 - July 2013
The Ritz-Carlton Hotel Company, L.L.C. September 2007 - September 2010
Skills
Employee Training, Event Management, Event Planning, Business Travel, Sales, Catering, Leadership Development, Leadership, Team Leadership, Management, Supervisory Skills, Guest Service Management, Hospitality Service, Hospitality Management, Public Speaking
Education
University of Central Florida 2006 — 2010
Bachelor's degree, Event Management
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company LLC August 2010 - Present
The Ritz-Carlton Hotel Company LLC November 2006 - July 2010
Novotel & HICC September 2003 - October 2005
Novotel & HICC August 2001 - February 2003
Skills
Fluent in French,..., Hospitality, Hospitality Management, Hotel Management, Hospitality Industry, Resorts, Hotels, Tourism, English, Pre-opening, Rooms Division, Revenue Analysis, Micros, Food & Beverage, Banquets, Front Office, Property Management...
Education
University of Dayton 1997 — 2001
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Turnberry Isle Miami, Autograph Collection October 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2013 - October 2014
Marriott International June 2011 - August 2013
PepsiCo - Frito Lay October 2009 - June 2011
PepsiCo - Pepsi Beverages Company January 2007 - October 2009
PepsiCo - Pepsi Beverages Company May 2007 - January 2008
PepsiCo - Pepsi Beverages Company January 2007 - May 2007
Anheuser-Busch April 2006 - January 2007
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, CI/TY, MARSHA, Outlook, Revenue Analysis, Hospitality Management, Sales Management, Team Leadership, Event Management, Leadership, Management, Training, Hospitality
Education
University of Central Florida 2002 — 2006
Bachelor of Science (BS), Marketing
FiveStars June 2015 - Present
Kinsley Meetings October 2014 - March 2015
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - August 2014
Cherry Hills Country Club June 2012 - September 2013
The Palms Tanning Salon and Spa September 2012 - March 2013
City of Lafayette, Colorado May 2009 - June 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Facebook, Microsoft Office, Customer Service, Social Media, Spanish, Social Networking, Fundraising, Sales, Windows, OS X, ServSafe Alcohol..., ServSafe, Communication, Marketing, Management
Education
University of Denver 2011 — 2015
Bachelor's degree, Hotel Restaurant Tourism Management
The Setai, Miami Beach May 2015 - Present
Mandarin Oriental Hotel Group December 2013 - December 2014
Fontainebleau Miami Beach July 2013 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - August 2014
Vista Satellite Communications July 2012 - June 2013
Encompass Digital Media, Inc. May 2010 - February 2012
Intelsat December 2008 - May 2010
CNN May 2000 - December 2008
Skills
Broadcast Television, Broadcast, Video, Television, Video Production
Education
University of Mary-Hardin Baylor 1996 — 1999
Bachelor of Applied Science, Mass Communications
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - Present
City of Bellefontaine Neighbors 2008 - January 2014
Mo Veterans Home January 2009 - December 2013
City of Northwoods July 2007 - May 2008
RGIS April 1994 - May 2008
CSC Event Staffing August 2004 - September 2007
Off Fifth Saks Fifth Avenue May 2003 - October 2005
Clear Channel March 2000 - November 2004
Gramex Corp Grandpa Pidgeons May 1997 - June 1999
Marek Investigations April 1995 - May 1997
Skills
Crisis Communications, Crisis Intervention..., Oral & Written..., Crucial Confrontations, Event Management, Team Management, Loss Prevention..., Physical Security, Private Investigations, Criminal Investigations, Internal Investigations, Crime Scene..., Accident Investigation, Fraud, Police Training, Weapons Handling, Negotiation, Physical Inventory, Inventory Planning, Inventory Management, Surveillance, CCTV, Enforcement, Criminal Justice, Police, Patrol, Corporate Security, Evidence, Personal Protection, Interrogation Techniques, Loss Prevention, Security, Crime Prevention, Undercover, Investigation, Firearms, Interviews, Taser, Public Safety, Interrogation, Background Checks, Asset Protection, Law Enforcement..., First Responder, Security Management, Executive Protection, Emergency Management, Crowd Control, Security Training, Personal Security
Education
St. Charles Community College 2011 — 2013
Criminal Justice/Police Science
University of Missouri-Saint Louis 1990 — 1991
Mass Communication/Media Studies
PrimeLending April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - March 2015
The Ritz-Carlton Hotel Company L.L.C. February 2012 - May 2014
Courtyard by Marriott Tacoma Downtown January 2011 - January 2012
Penguin Winows July 2010 - January 2011
Skills
Customer Service, Angel Investing, Team Building, Leadership, Sales, Lead Generation, Marketing, Start-ups, PeopleSoft, Problem Solving, Energy Efficiency, Market Research, Process Efficiency, Entrepreneurial Finance, Sustainable Energy, Green Building, Nonprofits
Education
University of New Hampshire - Whittemore School of Business and Economics 2005 — 2009
Bachelor's Degree, Business Administration: Entrepreneurial Venture Creation; Business Administration: Management
Bonny Eagle High School
World Financial Group (WFG) July 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Expedia Local Expert February 2014 - October 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2013 - February 2014
Perfect Wedding Guide 2013 - 2013
Ligonier Ministries 2013 - 2013
Ligonier Ministries 2011 - 2013
Ligonier Ministries March 2011 - August 2011
Kohl's Department Stores October 2010 - February 2011
Kohl's Department Stores August 2009 - October 2010
Skills
Inventory Management, Accounting, Microsoft Word, Microsoft Office, Accounts Payable, 10 Key, Data Entry, Management, Microsoft Excel, Accounts Receivable, Event Planning, PowerPoint, Customer Service, Outlook, Telephone Skills, Spreadsheets, Great Plains Software, Sales, Account Reconciliation, Event Management, Training, Cashiering, Windows, Retail, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Time Management, Front Office, Customer Satisfaction
Education
University of Central Florida 2011 — 2014
Bachelor's degree, Hospitality Management
Seminole Community College
Associate of Arts (A.A.), General Studies
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - February 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2012 - June 2014
Puerto Rico Department of Education January 2014 - May 2014
Uno Chicago Grill September 2003 - April 2013
Marriott International 2010 - November 2012
Department of Education of Puerto Rico September 2007 - May 2009
Skills
Servers, Teaching, Training, Employee Training, Computers, Bilingual, Teamwork, Dance Education, Dance, Hospitality, Hosting, Bartending, Opera, Microsoft Office, Microsoft Word, Microsoft Excel, Micros, PowerPoint, Sports, Customer Service, Restaurants, Food, Recipes, Food Safety, Spanish, Front Office, Pre-opening, Wine Tasting, Friendly Personality, Resorts, Hospitality Industry, Sanitation, Telephone Skills, Food, ServSafe, Food Service, Food Preparation, Opening Hotels, Hotels, OpenTable
Education
University of Puerto Rico-Rio Piedras 2005 — 2009
Bachelor's degree, Physical Education Teaching and Coaching
Universidad de Puerto Rico 2003 — 2005
Associate's degree, physical education for disability childrens
Colegio de la Inmaculada. Puert Rico 1989 — 2003
high school degree, High School/Secondary Diplomas and Certificates
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
Evant Productions LLC January 2006 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2009 - August 2012
Skills
Customer Service, Event Management, Event Planning, Lighting, Sound, AV, Trade Shows, Sales, Management, Microsoft Excel
Education
University of Nevada-Reno 2013 — 2016
Business Management, Business/Managerial Economics
O'Neill Power Systems July 2015 - Present
Bose Corporation May 2015 - August 2015
Harrah's New Orleans August 2014 - May 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - August 2014
W Hotels May 2013 - May 2014
Hillstone Restaurant Group August 2010 - July 2013
Skills
Customer Service, Building Relationships, Mechanical Engineering, Physics, Sales, Golf, Team Leadership, Craft, Social Media, Time Management, PowerPoint, Social Networking, Public Speaking, Microsoft Office
Education
University of Massachusetts Dartmouth 2015 — 2017
Mechanical Engineering
Xavier University of Louisiana 2010 — 2015
Physics
Sturgis Public Charter School 2006 — 2010
Apple August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - August 2015
The Ritz-Carlton Hotel Company LLC July 2013 - September 2014
The Ritz-Carlton Hotel Company L.L.C. July 2012 - June 2013
Celebrity Cruises, Inc. May 2010 - May 2012
The Ritz-Carlton Hotel Company LLC May 2009 - April 2010
The Ritz-Carlton Hotel Company LLC March 2008 - May 2009
The Ritz-Carlton Hotel Company LLC April 2007 - March 2008
The Ritz-Carlton Hotel Company LLC August 2006 - April 2007
The Ritz-Carlton Hotel Company LLC December 2004 - August 2006
Skills
Technologically Savvy, Proficient in Microsoft..., Proficient in Apple..., Ving Card, Saflok, Springer Miller Systems, MARSHA, PeopleSoft, Timesaver, Watson, Mystique, Concierge Assistance, Open Table, CVPS, AS400 system, Siebel, Kronos Timekeeping, Crunchtime, DTS, JDE Enterprise One, Lotus Notes, Opera, Pre-opening, P&L Analysis, Budgets, Forecasting, Revenue Analysis, Refurbishing, Hotel Management, Opening Hotels, Guest Service Management, Resorts, Restaurants, Property Management..., Rooms Division, OnQ, Concierge Services, Restaurant Management, Yield Management, Guest Recovery, Hotels, Hospitality Management, Catering, Customer Satisfaction, Hotel Booking, Hospitality, Fine Dining, Rooms Division..., Pre-opening experience, Banquets
Education
University of Florida 1999 — 2004
BS, Hospitality
NMS Properties, Inc June 2009 - May 2013
The Ritz-Carlton Hotel Company, L.L.C. December 2007 - February 2009
Self Employed December 2004 - May 2007
1st National Bank of Nevada November 2002 - December 2004
Skills
Customer Service, Martial Arts, Public Speaking, Communication, Marketing, Entrepreneurship, Sales, Public Relations, Spanish, Copywriting, Social Media, Blogging, English, Proofreading
Education
University of Hawaii Maui College 1991 — 1991
Liberal Arts and Sciences/Liberal Studies, B Average
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
Diamond Peak Ski Resort November 2014 - March 2015
Women in Business May 2013 - May 2014
Eugene Area Chamber of Commerce June 2013 - September 2013
Eldorado Hotel Casino June 2011 - October 2011
Hollister Co. June 2006 - September 2010
Renown Health September 2008 - February 2009
Education
University of Oregon - Charles H. Lundquist College of Business 2012 — 2014
Bachelor of Business Administration (B.B.A.), Concentration in Marketing
Reno High School
Reno High School
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Big Brothers Big Sisters August 2010 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - September 2014
Loews Hotels June 2013 - March 2014
St. Brendan's Catholic Church May 2010 - March 2014
Loews Hotels May 2010 - May 2013
Loews Hotels December 2012 - March 2013
Speedline Athletics February 2007 - February 2011
TGI Fridays February 2010 - June 2010
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Micros, Microsoft Office, Opentable, Adaco, Timesaver, WhenToWork, Leadership, Food
Education
University of Central Florida 2009 — 2013
Bachelor's degree, Hospitality Management and Restaurant & Food Service Management, Senior
Bishop McLaughlin Catholic High School 2005 — 2009
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2013 - October 2014
University of Central Florida- DHRL May 2011 - May 2013
The Peabody Orlando January 2012 - April 2013
Wehner's School of the Arts June 2007 - July 2009
Skills
Customer Service, Event Management, Event Planning, Sales, Process Scheduler, Inventory Management, Outlook, Front Office, Concierge Services
Education
University of Central Florida 2009 — 2013
Double BS Restaurant and Food Service Management & Hospitality Management, Minor in Theatre Studies
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company May 2011 - December 2013
The Ritz-Carlton Golf Resort, Naples April 2002 - June 2011
The Ritz-Carlton, Naples June 1999 - April 2002
The Ritz-Carlton, Naples April 1997 - June 1999
The Ritz-Carlton, St. Louis April 1996 - April 1997
The Ritz-Carlton, St. Louis January 1995 - April 1996
The Ritz-Carlton, St. Louis November 1993 - December 1994
The Ritz-Carlton, St. Louis May 1991 - November 1993
The Ritz-Carlton, St. Louis January 1991 - April 1991
Skills
Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Hospitality, Resorts, Hotel Management, Pre-opening, Restaurants, Banquets, Meeting Planning, Catering, Revenue Analysis, Menu Development, Event Management, Corporate Events, Tourism, Leadership, Front Office, Market Planning, Opening Hotels, Sales, Luxury, Strategic Planning, Brand Management, Customer Experience, Customer Satisfaction, Employee Engagement, Customer Engagement, Business Strategy, Creativity, Creative Solutions, Business Analysis, Luxury Lifestyle, Up-selling
Education
University of Missouri-Columbia
Bachelor of Science, Business, Hotel and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. July 2013 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. March 2012 - July 2013
Food Lion May 2010 - January 2012
University of North Florida May 2011 - August 2011
Skills
Customer Service, Time Management, Organization Skills, Editing, Online Research, Windows 7, Windows 8, Leadership, Microsoft Office, Microsoft Excel, Research Writing, Social Media, Sales
Education
University of North Florida 2010 — 2012
Master's degree, Criminal Justice and Corrections, 3.97 of 4.0
University of Tampa 2005 — 2008
Bachelor of Science, Criminology; Government & World Affairs, Cum Laude with 3.72 of 4.0.
Chef Jon Houston June 2013 - Present
Taverna Restaurant February 2013 - May 2013
95 Cordova August 2011 - November 2012
The Ritz-Carlton Hotel Company, L.L.C. February 2010 - February 2011
The Ritz Hotel June 2009 - January 2010
Bistro Aix July 2008 - December 2008
Chew Restaurant September 2006 - September 2007
Skills
Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Menu Development, Culinary Skills, Food & Beverage, Restaurants, Catering
Education
Ecole Superièure de Cuisine Française—Ferrandi 2009 — 2009
Culinary Arts, Paris, France
University of North Florida 2003 — 2006
Finance and Business Management
The Bolles School
High School Diploma
American Society of Travel Agents May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2013 - June 2014
LivingSocial April 2011 - January 2014
LivingSocial April 2011 - January 2014
LivingSocial April 2011 - January 2014
Washington Wholesale/Charmer Sunbelt July 2010 - April 2011
Elizabeth Arden, Red Door Spas September 2008 - July 2010
The Ritz-Carlton Orlando, Grande Lakes October 2003 - September 2008
Skills
Sales, Salesforce.com, Management, Hotels, Social Media, Sales Operations, Budgets, Time Management, Retail, Hospitality, Hospitality Management, Hospitality Industry
Education
Rosen College of Hospitality 2001 — 2005
BS, Management; Mass Communications; Hospitality Management
University of Central Florida 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Hospitality and a minor in Communications
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
The Ritz-Carlton Hotel Company LLC December 2012 - July 2014
The Ritz-Carlton Hotel Company LLC October 2011 - December 2012
Morgans Hotel Group January 2009 - October 2011
Skills
Hospitality, Hospitality Management
Education
University of Miami 2012 — 2014
Master of Business Administration (M.B.A.)
Florida International University 2007 — 2011
B.S. Hospitality Management
Belen Jesuit Preparatory School
Hyatt Chicago Magnificent Mile June 2015 - Present
Hyatt Chicago Magnificent Mile August 2014 - June 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - August 2014
The Brown Palace Hotel and Spa July 2013 - May 2014
Omni Interlocken Resort March 2013 - July 2013
Omni Interlocken Resort July 2012 - March 2013
Omni Interlocken Resort April 2011 - July 2012
Skills
Ultipro, Microsoft Excel, PowerPoint, Event Management, Microsoft Word, Customer Service, Hotel Management, Outlook, Time Management, Delphi, Cvent, Sales, Training
Education
University of Denver - Daniels College of Business 2008 — 2012
B.S.B.A, Hospitality Management, French
Institute for American Universities 2010 — 2011
French
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company LLC July 2012 - Present
The Ritz-Carlton Bal Harbour, Miami October 2014 - March 2015
The Ritz-Carlton Hotel Company LLC July 2011 - August 2012
The Ritz-Carlton, South Beach January 2011 - July 2011
The Ritz-Carlton, South Beach March 2010 - December 2010
Skills
Front Office, Hospitality Management, Hotels, Hospitality Industry, Revenue Analysis, Rooms Division, Property Management..., Resorts, Hospitality, Food & Beverage, Opera, Hotel Booking, Restaurants
Education
University of Florida 2004 — 2008
Bachelor of Science (B.S.), Hospitality Administration/Management
University of Florida 2004 — 2008
BS, Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
Norway Indonesia Business Council February 2013 - May 2014
The Ritz-Carlton, Jakarta, Mega Kuningan June 2012 - May 2014
The Ritz-Carlton, Shenzhen June 2008 - May 2012
The Portman Ritz-Carlton, Shanghai January 2007 - May 2008
The Portman Ritz-Carlton, Shanghai October 2006 - January 2007
The Ritz-Carlton, Huntington Hotel & Spa February 2005 - September 2006
The Ritz-Carlton, Huntington Hotel & Spa February 2004 - February 2005
The Ritz-Carlton, Huntington Hotel & Spa January 2003 - February 2004
The Ritz-Carlton, New York Central Park January 2002 - January 2003
Skills
Rooms Division, Guest Service, Pre-opening, Hotels, Customer Service, Public Speaking, Capital Budgeting, Budget Process, Team Management, Product Development, Cost Management, Guest Service Management
Education
Lester E. Kabacoff School of Hospitality 1996 — 1999
Bachelor of Science; Restaurant, and Tourism Administration
University of New Orleans 1996 — 1999
Bacholor, Science degree from Lester E. Kabacoff School of Hospitality, Restaurant, and Tourism Administration
Norwegian School of Management 1995 — 1996
Diploma, Business Economics
Valler Videregående Skole (high school) 1990 — 1994
Diploma, High School Diploma
Colegio Anglo 1990 — 1991
Diploma, High School Diploma
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
GameStop October 2012 - 2014
Chick-fil-A August 2008 - December 2013
Skills
Time Management, Customer Service, Critical Thinking, Team-oriented, Fundraising, Leadership
Education
University of North Florida 2013 — 2015
The Ritz-Carlton Hotel Company, L.L.C. December 2013 - Present
The Ritz-Carlton Hotel Company LLC February 2011 - Present
The Ritz-Carlton Hotel Company LLC October 2009 - February 2011
The Ritz-Carlton Hotel Company LLC September 2007 - October 2009
Skills
Hospitality, Tourism, Payroll, Accounts Payable, Accounts Receivable, General Ledger, Operations Management, Customer Service, Leadership, Problem Solving, Operating Systems, POS, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Spanish, Internet
Education
University of Massachusetts, Amherst 2005 — 2007
Bachelor's degree, Hospitality Administration/Management
Sweet and Savory Foodies April 2015 - Present
Community Work Services August 2011 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2010 - August 2011
Fairmont Copley Plaza December 2007 - January 2010
Fairmont Copley Plaza January 2006 - December 2007
Community Work Services June 2004 - December 2005
Burton's Grill 2005 - 2005
The Weymouth Club January 2001 - February 2003
Skills
Hospitality, Event Planning, Hospitality Management, Employee Relations, Fundraising, Strategic Planning, Event Management, Customer Service, Non-profits, Hotels, Hospitality Industry, Recruiting, Nonprofits, Training, Leadership, Budgets, Marketing, Human Resources, Sales, Public Relations, Management, Employee Benefits, Social Networking, Hotel Management, Food & Beverage, Community Outreach, Catering, Resorts, Restaurants, Interviews, New Hire Orientations, Benefits Administration, Customer Satisfaction, Team Building, HRIS
Education
University of Phoenix 2002 — 2004
Masters of Business Administration, Technology Management
University of Massachusetts, Amherst 1996 — 2000
Bachelor of Arts, Psychology
Weymouth High 1992 — 1996
High school diploma, High School Education
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
JW Marriott Marquis Miami May 2013 - April 2015
Hilton in the Walt Disney World Resort January 2007 - May 2013
Skills
Hospitality Management, Hospitality, Banquets, Hotels, Food & Beverage, Hotel Management, Pre-opening, Hospitality Industry, Banquet Operations, Fine Dining, Management, MICROS, Resorts, Training, Budgets, Delphi, Forecasting, P&L Management, Restaurants, Catering, Revenue Analysis, Event Management, Menu Development
Education
University of Central Florida
Bachelor's degree, Business Administration. Minor in Criminal Justice
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - August 2014
Vita Nova September 2013 - December 2013
Sodexo May 2013 - August 2013
Courtyard Marriott February 2013 - May 2013
RSV Pools May 2012 - August 2012
Skills
Hotels, Micros, Food & Beverage, Hospitality Management, Hospitality Industry, Customer Service, Restaurants, Food, Management, Hospitality, Hotel Management, Food Service, Menu Development, Restaurant Management, Fine Dining, Customer Satisfaction, Time Management, Teamwork, Microsoft Excel, Microsoft Word, Microsoft Office, Cooking, ServSafe
Education
University of Delaware 2010 — 2014
Bachelor of Science in Hotel Restaurant and Institutional Management
MGM Resorts International June 2015 - Present
MGM Resorts International March 2015 - May 2015
Snowflake Shavery September 2013 - December 2014
AAPEX Trade Show November 2011 - November 2014
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - August 2014
Marriott Vacations Worldwide Corporation May 2013 - August 2013
Skills
Microsoft Office, Hospitality Management, Hospitality, Hotels, Front Office, Microsoft Word, Hospitality Industry
Education
University of Nevada-Las Vegas 2011 — 2015
Bachelor of Hospitality Management, Hotel/Motel Administration/Management with Gaming Concentration, 3.97
Yali High School 2009 — 2010
High School, General Education, 4.0
Northwestern Mutual June 2013 - Present
Merck and Co., Inc. January 2011 - May 2013
Merck and Co. January 2002 - May 2013
Firstdoor.com, Inc January 2000 - September 2001
THE RITZ-CARLTON HOTEL COMPANY, L.L.C. June 1999 - August 1999
Skills
Pharmaceutical Sales, Sales Operations, Diabetes, Healthcare, Strategic Planning, Sales, Marketing, Neurology, Customer Service, Business Analysis, Strategy, Managed Care, Pharmaceutical Industry, Sales Effectiveness, Product Launch, Cardiology
Education
University of Georgia - Terry College of Business 1995 — 1999
Bachelor of Business Administration (B.B.A.), Marketing and Finance
University of New Orleans International Program, Innsbruck Austria 1998 — 1998
International Marketing, International Finance
Woodward Academy 1981 — 1995
High School
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Four Seasons Hotels and Resorts April 2013 - January 2015
Four Seasons Hotels and Resorts August 2012 - April 2013
Four Seasons Hotels and Resorts December 2010 - August 2012
The Market Pavilion Hotel: Grill 225 August 2007 - September 2010
Flowery Branch Yacht Club May 2007 - August 2007
Skills
Culinary Skills, Food, Food Safety, Purchasing, Banquets, Food, Hotels, Menu Development, Resorts, Hospitality Industry, Restaurant Management, Culinary Management, F, Food Cost Management, Cuisine, Fine Dining
Education
The Institute for the Culinary Arts- Omaha 2005 — 2007
Associate's degree, Culinary Arts and Management
University of Colorado at Boulder 2000 — 2004
Bachelor's degree, College of Arts and Sciences
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
Marriott International June 2014 - Present
Marriott International February 2013 - June 2014
Marriott International August 2012 - February 2013
UCF Recreation and Wellness Center October 2009 - May 2011
Skills
Hospitality, Hotels, Food & Beverage, Event Planning, Event Management, Hospitality Management, Time Management, Resorts, Customer Service, Hospitality Industry, Public Speaking, PowerPoint, Catering, Outlook, Social Media, Teamwork, Microsoft Office, Microsoft Word, Microsoft Excel, Public Relations, Facebook, Front Office, Human Resources, Social Networking
Education
University of Central Florida 2008 — 2012
Hospitality Management, Hospitality
University of Central Florida Rosen College of 2008 — 2012
Bachelor of Science, Hospitality Management
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
Caesars Entertainment Corporation October 2011 - July 2014
Harrah's Entertainment October 2009 - September 2011
Showboat Hotel and Casino March 2005 - October 2009
Lakeside Casino December 2002 - March 2005
Table Mountain Casino 2001 - 2002
The Palace Casino 2000 - 2001
Harrah's New Orleans 1999 - 2000
Skills
Casino, Poker, Gaming Industry, Supervisory Skills, Event Management, Casino Gaming, Food & Beverage, VIP, Forecasting, Hospitality, Gaming, Resorts, Online Gambling, Pre-opening, Online Gaming, Baccarat, Blackjack, Loyalty Programs, Hotels, Indian Gaming, Roulette, Hospitality Management, Craps, Hospitality Industry, ACSC, Guest Service Management, Gaming Law, Database Marketing, Tribal Gaming, Affiliate Management, Hiring, Loyalty Marketing, Micros, Fine Dining, Bingo, iGaming, Revenue Analysis, Player Development, Process Scheduler, VIP management, Banquets, Surveillance, Tournaments, VIP Services, Restaurants, Hotel Management, Rooms Division, Culinary Skills, MICROS
Education
University of New Orleans
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Stonewood Tavern August 2013 - September 2014
Skills
Customer Service, Microsoft Office, Food, Microsoft Excel, Strategic Planning, Management, Sales Management, Microsoft Word, Budgets, PowerPoint
Education
University of Massachusetts Lowell 2008 — 2010
Essex Agricultural and Technical High School 2004 — 2008
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Viceroy Hotel Group June 2015 - Present
Temple University School of Tourism and Hospitality Man December 2014 - June 2015
Morgans Hotel Group January 2011 - September 2014
The Ritz-Carlton Hotel Company, L.L.C. 2008 - 2011
Carl M. Freeman Associates 2005 - 2008
Hyatt Hotels and Resorts Corporation 1981 - 2005
Skills
Hospitality Management, Hotel openings, Residential Management, Resort Management, Change Management, Historical Renovations, Labor relations, Timeshare management, Hotel Financial..., Revenue Management, Workplace Organization, Team Development, Leadership Development
Education
University of Nevada-Las Vegas 1979 — 1981
Bachelor's Degree, Hospitality Administration/Management
Southwest Texas State University 1977 — 1979
Business, Business Administration and Management, General
Stratford High School, Houston Texas 1974 — 1977
General High School Equivalent, General Education
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. October 2012 - Present
Epicurean Strategic Partners September 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2012 - August 2012
Mandarin Oriental Hotel Group April 2011 - May 2012
Skills
Recruiting, Hospitality Management, Food & Beverage, Hospitality Industry, Hotels
Education
University of Nevada-Las Vegas 2010 — 2014
Bachelor of Science (B.S.), Hotel Administration Management
The Ritz-Carlton Hotel Company, L.L.C. June 2013 - Present
Embassy Suites January 2013 - May 2013
Great Wolf Lodge June 2010 - December 2012
Skills
Food, Hospitality Management, Hotel Management, Hospitality Industry, Restaurants, Hotels, Resorts, Hospitality, Restaurant Management, Banquets, Micros, Pre-opening, Fine Dining, Food, MICROS, Rooms Division
Education
University of North Carolina at Charlotte 1998 — 2002
Business Administration and Management, General
Caterpillar Financial January 2012 - Present
Deloitte January 2011 - April 2011
Archer Daniels Midland May 2010 - August 2010
The Ritz-Carlton Hotel Company, L.L.C. January 2007 - March 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Account Reconciliation, Financial Analysis, Tax, Financial Reporting, Accounting, Analysis
Education
University of Illinois at Chicago 2008 — 2011
Bachelor of Science (BS), Accounting
University of Abidjan 1998 — 2001
Bachelor of Science (BS), Mathematics and Science
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Gardens Synchronized Swim Team August 2012 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - March 2015
The Ritz-Carlton Club April 2012 - September 2014
Sarasota YMCA - SASSY Synchronized Swim Team September 2007 - June 2012
The Ritz-Carlton Hotel Company LLC May 2010 - April 2012
The Ritz-Carlton Hotel Company LLC July 2007 - May 2010
The Ritz-Carlton Hotel Company LLC August 2004 - July 2007
Skills
Hospitality Management, Hotels, Food & Beverage, Hospitality, Delphi, Resorts, Event Planning, Event Management, Community Associations, Newsletter Production, Restaurants, Catering, Meeting Planning, Hotel Management, Front Office, Pre-opening, Time Management
Education
University of Florida 2000 — 2004
BS, Hospitality Management
PSAV March 2014 - Present
Marriott International September 2012 - March 2014
The Ritz-Carlton Hotel Company, L.L.C. July 2011 - September 2012
Marriott International August 2007 - July 2011
Skills
Sales, Food & Beverage, Market Research, Hospitality Management, Restaurants, Hotels, Hospitality, Customer Satisfaction, Event Management, Event Planning, Forecasting, Catering, Sales Operations, Contract Negotiation, Hospitality Industry
Education
University of New Orleans
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Omni Scottsdale Resort & Spa at Montelucia September 2015 - Present
The Napa Valley Reserve September 2014 - September 2015
The Resort at Pelican Hill July 2011 - September 2014
Capella Hotel Group June 2009 - April 2010
Capella Hotel Group June 2006 - June 2009
Capella Hotel Group May 2005 - June 2006
The Ritz-Carlton Hotel Company, L.L.C. December 1994 - 2005
Marriott International 1990 - 1994
Skills
Hotels, Resorts, Hospitality Industry, Revenue Analysis, Selling Skills, Hospitality Management, Marketing Strategy, Managing Distribution..., Team Leadership, Branding & Identity, Business Acumen, Leadership, Customer Satisfaction, Banquets, Event Management, Catering, Delphi, Sales, Event Planning, Yield Management, Trade Shows, Business Travel, Incentives, Hospitality, Tourism, Leisure, Meeting Planning, Pre-opening, Rooms Division, Marketing, Fine Dining, Convention Services, Property Management..., Food & Beverage, Sales Management, Management, Hotel Management, Contract Negotiation, Luxury, Corporate Events, Golf, Public Relations, Strategic Planning, Opening Hotels, Menu Development, Spa, Guest Service Management, Restaurant Management, Revenue Forecasting, Opera
Education
University of Michigan 1985 — 1990
BA, Economics & Marketing
Fordson High School 1982 — 1985
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - Present
The Ritz-Carlton Hotel Company LLC May 2012 - January 2014
The Ritz-Carlton Hotel Company LLC January 2011 - May 2012
The Ritz-Carlton Hotel Company LLC January 2011 - October 2011
Marriott Vacation Club International May 2010 - January 2011
Colony West Country Club May 2009 - August 2009
Skills
Hospitality Management, Hotels, Resorts, Hospitality, Customer Service, Sales, Hospitality Industry, Customer Satisfaction, Social Media, Hotel Management, Marketing, Property Management..., Micros, Food & Beverage, Management, Microsoft Office, SWOT analysis, Customer Relations, Customer Retention
Education
University of Central Florida
Bachelor’s Degree, Hospitality Administration/Management
University of Central Florida
Minor, Marketing
Traca May 2015 - Present
The London NYC Hotel May 2014 - May 2015
Traca May 2013 - April 2014
Waldorf Astoria Hotel September 2010 - May 2012
Waldorf Astoria Hotel March 2009 - November 2010
The Ritz-Carlton Hotel Company, L.L.C. 2008 - 2009
The Ritz-Carlton Hotel Company, L.L.C. 2006 - 2008
Skills
OnQ, Hospitality Management, Food & Beverage, Hotels, Hospitality, Hotel Management, Pre-opening, Restaurants, Entertainment, Hospitality Industry, Catering, Front Office, Micros, Rooms Division, Corporate Events, Fine Dining, Banquets, Property Management..., Resorts, Guest Service Management, Opera, Revenue Analysis, MICROS
Education
Loughborough University 2002 — 2005
Associates Degree, International Business
Assocacion Escuelas Lincoln de Buenos Aires 1998 — 2002
International Baccalaureate
Saltwood Primary
University of Miami
University of Miami
Condado Vanderbilt Hotel September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - August 2015
WestHouse Hotel New York November 2013 - May 2014
The London NYC & The London West Hollywood October 2012 - November 2013
The Ritz-Carlton Hotel Company LLC January 2010 - September 2012
The Ritz-Carlton Hotel Company LLC January 2010 - January 2012
The Liberty Hotel May 2008 - July 2009
Hyatt Hotels & Resorts January 2007 - April 2008
StudentCity.com 2006 - 2007
Marriott Vacation Club, Intl. September 2005 - July 2006
Skills
Revenue Analysis, Resorts, Hotels, Public Relations, Marketing, Management, Leisure, Selling, Negotiation, Event Planning, Leisure Travel, New Business Development, Hospitality, Event Management, Leadership, Business Travel, Sales, Online Marketing, Luxury, Restaurants, International Sales, Yield Management, Hospitality Industry, Hospitality Management, Tourism, Food & Beverage, Meeting Planning, Hotel Management, Pre-opening, Sales Management, Networking, Budgets, Marketing Strategy, Customer Service
Education
University of Dayton 2000 — 2004
Marketing, Public Relations, Marketing & Public Relations
Langley High School 1996 — 2000
Instituto Allende
Study Abroad Program, Spanish Language and Literature
University of Dayton Abroad in Florence, Italy
Study abroad program, Italian Studies
Marriott Hotels January 2011 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2004 - August 2009
Magna Entertainment Corp. January 2000 - May 2004
Skills
Hospitality Industry, Front Office, Hotel Management, Resorts, Hotels, Hospitality Management, Pre-opening, Opera, Tourism, Rooms Division
Education
University of Florida
Bachelor of Arts (B.A.), Acting
Oracle October 2014 - Present
MICROS Systems Inc October 2010 - September 2014
MICROS Systems Inc October 2004 - September 2010
The Ritz-Carlton Hotel Company, L.L.C. July 2003 - October 2004
The Ritz-Carlton Hotel Company, L.L.C. October 2001 - June 2003
The Ritz-Carlton Hotel Company, L.L.C. May 1998 - September 2001
Skills
Front Office, Management, Integration, Customer Service, Training, Customer Satisfaction, Business Analysis, OPERA Suite, Opera
Education
University of Florida 1992 — 1996
The Salvation Army December 2013 - Present
Freelance Marketing & Public Relations January 1996 - 2001
Mutual of Omaha 1993 - 1995
The Ritz-Carlton Hotel Company, L.L.C. 1989 - 1991
Skills
Customer Service, Editing, Microsoft Office, Blogging, Microsoft Excel, Journalism, Social Media, Copy Editing, Public Speaking, Public Relations, Media Relations, Advertising, Community Development
Education
University of Denver 1984 — 1988
Bachelor's degree, Mass Communications, Journalism, Public Relations, Speech Communications, English
Rampart High School 1982 — 1984
High School Diploma
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
Core Focus Physical Therapy July 2011 - July 2014
Carolina Geriatrics September 2009 - October 2010
Global Project: China August 2008 - August 2009
Avada Audiology & Hearing Care October 2007 - June 2008
Skills
Chinese, French, Software Implementation, Microsoft Office, Mandarin, Windows, Project Management, Linux, Ubuntu, Microsoft Excel, Software Documentation, Fast Learner, PowerPoint, Customer Service, Microsoft Word, Outlook, Data Entry, Retail, Time Management, File Management, Research, Process Scheduler, Healthcare, Information Technology, Strategic Policy..., Strategic Communications, Management
Education
University of North Carolina at Wilmington 2005 — 2010
Bachelor of Fine Arts (B.F.A.), Creative Writing, Cum Laude
University of North Carolina at Wilmington 2005 — 2009
Bachelor's of Science, Biology, Cum Laude
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
The Ritz-Carlton Hotel Company LLC July 2013 - December 2014
Towne Park November 2012 - July 2013
Ninos De La Luz Escuela January 2011 - November 2011
Towne Park March 2010 - January 2011
Orange County Public Schools August 2008 - January 2011
Kelly Services August 2009 - August 2010
Adidas outlet September 2009 - July 2010
Skills
Customer Service, Event Planning, Event Management, Social Media, Hospitality, Marketing, Microsoft Office, Microsoft Excel, Account Management, Social Media Marketing, Staff Development, Sports, Coaching, Conflict Resolution, Team Building, Customer Satisfaction, Training, Revenue Analysis, Hospitality Industry, Hospitality Management
Education
University of Central Florida 2006 — 2008
Bachelor, Marketing
Omni Hotels & Resorts September 2014 - Present
Westin Hotels & Resorts April 2013 - September 2014
Hersha Hospitality June 2010 - May 2013
Loews Hotels August 2007 - July 2010
Hyatt Hotels Corporation September 1995 - January 2007
The Ritz-Carlton Hotel Company, L.L.C. September 2002 - September 2005
Hyatt Hotels 1995 - January 2005
ORIENT EXPRESS HOTELS January 2000 - January 2002
Skills
Hotels, Guest Satisfaction, Resorts, Yield Management, Rooms Division, Sales Management, Marketing Strategy, Email Marketing, Food & Beverage, Advertising, Budgeting, Business Strategy, Customer Relations, Employee Relations, Hospitality, Public Relations, Quality Assurance, Owner's Representation, Hospitality Management, Customer Service, Customer Satisfaction, Budgets, Marketing, Event Management, Hotel Management, Menu Development, Restaurants, Pre-opening, Hotel Booking, Homeowner Association..., Front Office, Leadership, Revenue Analysis, OnQ, Hospitality Industry, Opening Hotels, Guest Service Management, Micros, Banquets, Catering, Convention Services, Pre-opening experience, Tourism, Lodging, Property Management..., Concierge Services, Rooms Division..., Opera
Education
University of Nevada-Las Vegas 1991 — 1994
Bachelor of Science (BS), Hospitality Administration/Management
Johnson and Wales University 1989 — 1991
Associate's degree, Hospitality
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - July 2015
Shangri-La Hotel, Shenzhen June 2014 - August 2014
Hilltopper Restaurant Inc September 2012 - May 2013
Skills
Customer Service, Microsoft Office, Leadership, Social Media, Teamwork
Education
University of Nevada-Las Vegas 2013 — 2017
Bachelor’s Degree, Hospitality Administration/Management, 3.7GPA
The Westin Dallas Park Central August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Ritz-Carlton Hotel Company LLC January 2013 - February 2015
The Ritz-Carlton Hotel Company LLC January 2011 - January 2013
Hampton Inn Lewisville, TX April 2007 - January 2011
The Harvey Suites November 2006 - June 2007
Sprint April 2006 - November 2006
Hampton Inn- DFW South September 2005 - April 2006
NCH Corporation (M) Sdn Bhd January 1998 - September 1999
Skills
Type 45 WPM, 10-key by touch, Opera, OnQ, Profit Manager, Microsoft Office, Problem Solving, Office Management, Hotels, Hospitality Management, Customer Service, Hospitality, Restaurants, Tourism, Inventory Management, Excel, Word, Front Office, VIP, Hospitality Industry, Luxury, Schedules, Training, Creative Solutions, Pre-opening, Concierge Services
Education
NCTC 2008 — 2010
No, Business
University of North Texas 1997 — 1998
no, Journalism with Philosophy minor
Forbes Road High School 1994 — 1997
Yes, Honors
The Ritz-Carlton Hotel Company L.L.C. December 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2013 - December 2014
University of Central Florida January 2011 - May 2013
University of Central Florida January 2010 - May 2013
University of Central Florida January 2011 - January 2012
Closets By Courtois January 2007 - January 2009
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Event Planning, Micros, Microsoft Word, Resorts, Social Media, Teamwork, Time Management, MICROS, Customer Service, Microsoft Office
Education
University of Central Florida 2009 — 2013
B.S. of Criminal Justice, Criminology & Security Management
University of Central Florida
B.S. Crimal Justice
Whitney Peak Hotel November 2014 - Present
Whitney Peak Hotel July 2014 - November 2014
Whitney Peak Hotel May 2014 - July 2014
Whitney Peak Hotel March 2014 - April 2014
The Ritz-Carlton Hotel Company, L.L.C. June 2013 - April 2014
Towne Park August 2011 - July 2013
Skills
Customer Service, Customer Satisfaction, Tenacious Work Ethic, PROMPT, Perception, Social Skills, Social Perceptiveness, Desire2Learn, Team Management
Education
SIerra Nevada Job Corps Center 2011 — 2011
Vocatioinal, Hospitality, Program Completion in record 4 months time
University of Nevada-Reno 2008 — 2009
N/A, Natural Resources and Environmental Sciences
Team Lally Realty - Keller Williams Honolulu June 2015 - Present
UDR September 2013 - March 2015
The Bozzuto Group January 2013 - September 2013
Archstone August 2009 - January 2013
Hospitality Staffing August 2008 - May 2009
The Ritz-Carlton Hotel Company, L.L.C. November 2006 - August 2008
Springer-Miller Systems October 2004 - October 2006
Skills
Hospitality, Hotels, Customer Relations, Customer Service, Event Management, Event Planning, Property Management, Hospitality Industry, Change Management, Resorts, Leadership, Budgets, Hotel Management, Luxury, Human Resources, Restaurants, Hospitality Management, Leases, Team Building, Sales, Recruiting, Food & Beverage, Sales Management, Retail, Negotiation, Marketing, Management, Apartments, Front Office, Training, Real Estate, Property Management..., Contract Negotiation, Customer Satisfaction, Market Research, Property, Fair Housing, Selling, Rentals, Competitive Analysis, Public Speaking, Social Media Marketing, Marketing Strategy, Tourism, Interviews, Pre-opening, Food, Coaching, Concierge Services, Microsoft Excel
Education
University of Nevada-Las Vegas 1998 — 2003
Bachelor's degree, Hotel/Motel Administration/Management
Kamehameha Secondary School 1990 — 1998
College Preparatory, College Preparatory
Hyatt Regency July 2015 - Present
Hyatt Regency January 2015 - July 2015
Hyatt Regency October 2012 - January 2015
Hyatt Regency Denver at Colorado Convention Center August 2011 - October 2012
The Ritz-Carlton Hotel Company, L.L.C. May 2010 - August 2011
Marriott Hotels September 2009 - May 2010
KDVR - FOX31 Denver May 2008 - August 2008
Skills
Public Speaking, Customer Service, Leadership, Hospitality Industry, Resorts, Hotels, Hospitality Management, Customer Satisfaction, Front Office, Hotel Management, Catering, Hospitality
Education
University of Colorado Boulder 2005 — 2009
Bachelor's degree, Sociology
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Green Valley Ranch Resort & Spa August 2013 - December 2014
The Ritz-Carlton Denver July 2012 - August 2013
The Ritz-Carlton Lake Tahoe March 2011 - July 2012
The Ritz-Carlton Kapalua December 2009 - March 2011
The Ritz-Carlton Lake Las Vegas October 2007 - December 2009
The Ritz-Carlton Lake Las Vegas October 2006 - October 2007
The Ritz-Carlton, Lake Las Vegas October 2005 - October 2006
Skills
Bilingual-Chinese, Rooms Division, Hotels, Front Office, Food & Beverage, Hotel Management, Hospitality Management, Pre-opening, Resorts, Hospitality Industry, Hospitality, Leadership, Property Management..., Guest Service Management, Rooms Division..., Opera, Restaurants, Micros, Guest Recovery, Concierge Services, Customer Satisfaction, Pre-opening experience, Opening Hotels
Education
University of Nevada-Las Vegas 1998 — 2002
Bachelor of Science, Hotel Administration
Bank-Fund Staff Federal Credit Union September 2013 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2010 - August 2013
Education
University of Maryland University College 2008 — 2012
Master's degree, Business Administration and Management, General
University of Maryland Eastern Shore 2006 — 2008
Bachelor's degree, Hospitality Administration/Management
Ritz-Carlton Residences June 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2011 - June 2014
Preferred Parking Services - NC August 2008 - February 2011
YMCA of Greater Charlotte August 2008 - October 2010
Skills
Hospitality / Guest..., Instruction and..., Microsoft Office Suite, Timeline Management, Sales and Marketing, Business Development, Parking / Storage..., Customer Support, Conflict Resolution, Communication, Customer Service, Hospitality, Time Management
Education
Walden University 2014 — 2016
Bachelor’s Degree, Business
University of North Carolina at Charlotte 2006 — 2008
Engineering/Business
The Ritz-Carlton Hotel Company, L.L.C. December 2012 - Present
The Ritz-Carlton Hotel Company LLC 2011 - 2013
Sign A Rama July 2010 - January 2012
Skills
Customer Service, Public Speaking, Office Administration, Administrative..., Phone Etiquette, Nonprofits, People Skills, Microsoft Excel, Hotels, Event Planning, PowerPoint, Customer Satisfaction, Hospitality, Hospitality Management
Education
University of Massachusetts, Amherst 2002 — 2006
Bachelor's degree, Social Work
University of Massachusetts, Amherst
National Geographic November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. January 2012 - November 2014
Marriott International 2011 - November 2014
EDGE Services/Marriott International 2011 - 2011
Marriott International 2011 - 2011
The Washington Post/Nick and Zuzu 2010 - 2011
Brazen Careerist 2010 - 2011
The Franklin Hotel 2008 - 2010
Mr. Youth 2009 - 2009
Mr. Youth 2009 - 2009
Skills
SEO, Marketing Strategy, Strategy, Marketing, Brand Development, Event Management, Management, SEM, Content Management, Project Management, E-commerce, Training, Blogging, Content Marketing, Social Media Marketing, Search Engine Ranking, Search Engine Technology, Social Media, Editing, Customer Service, Online Advertising, Local SEO, Online Marketing, Email Marketing, Advertising, Digital Marketing, Facebook, Copywriting, Start-ups, Local Data Syndication, Local Data Integrity..., Search Marketing
Education
University of North Carolina at Chapel Hill 2006 — 2010
BA, English
The Ritz-Carlton Hotel Company LLC June 2011 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2009 - June 2011
The Ritz-Carlton Hotel Company, L.L.C. June 2009 - August 2009
The Ritz-Carlton Hotel Company, L.L.C. July 2007 - June 2009
University of North Texas April 2005 - May 2006
Orizio Motors February 2004 - December 2004
Gotel Network March 2003 - March 2004
Gotel Networks January 2002 - March 2003
Gotel Networks December 2000 - January 2002
Gotel Networks June 2000 - December 2000
Skills
Customer Service, Training, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Hotel Management, Food & Beverage, Restaurants, Pre-opening, Sales, Marketing, Economics, Communication, Restaurant Management, maitre de, Banquet Operations, Front Office, Employee Relations
Education
University of North Texas 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Institute of Technological Studies 2001 — 2004
Undergrad, Business/Commerce, General
Alethia International School 1999 — 2001
Advanced Level London Examinations, Economics
Royal College 1990 — 1999
O/Level
Loews Hotels May 2015 - Present
St Regis Washington Dc February 2013 - Present
Marriott International January 2012 - January 2013
The Ritz-Carlton Hotel Company, L.L.C. May 2010 - December 2011
InterContinental Hotels Group (IHG®) March 2008 - March 2010
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Yield Management, Rooms Division, Hotels
Education
University of Delaware
Bachelor’s Degree, Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2013 - Present
The Coffs- World Trade Center August 2013 - December 2013
Stanley Korshak January 2013 - May 2013
Warren Barron January 2012 - December 2012
Skills
Customer Service, Recruiting, Marketing, Small Business, Retail, Dimensions of..., Customer Satisfaction, Community Outreach, Hospitality, Social Networking, Social Media Marketing, Customer Retention, Sales, Social Media, Teamwork, Front Office, Merchandising, Time Management
Education
University of North Texas 2008 — 2013
Bachelor of Science (B.S.), Specialized Sales, Merchandising and Marketing Operations
Lake Travis High School 2004 — 2008
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2013 - October 2014
The Ritz-Carlton Hotel Company LLC November 2012 - August 2013
The Ritz-Carlton Hotel Company LLC April 2011 - November 2012
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2010 - April 2011
The Ritz-Carlton Hotel Company LLC December 2009 - September 2010
Walt Disney World Swan and Dolphin April 2008 - December 2009
F&G Hospitality Consulting April 2009 - September 2009
Skills
Property Management..., Front Office, Hospitality Management, Resorts, Hotels, Guest Service Management, Customer Engagement, Secret Shopping, Rooms Division, Networking, Problem Solving, Hospitality, Hotel Management
Education
University of Central Florida 2006 — 2010
Bachelor of Sciences, Hospitality Management
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
SBE Entertainment October 2013 - August 2014
The Swamp Restaurant June 2013 - September 2013
Rick's and Durty Harry's Entertainment Complex August 2011 - April 2013
Vellos Brickstreet Grill September 2010 - July 2011
University of Florida August 2008 - May 2010
Blue Horizon Venture Consulting April 2009 - September 2009
Intel July 2005 - February 2006
Skills
Product Development, Characterization, Failure Analysis, Competitive Strategy, Entrepreneurship, SEM, Problem Solving, Business Strategy, Financial Modeling, Cross-functional Team..., Time Management, Competitive Analysis, Strategy, Financial Analysis, PowerPoint, Microsoft Excel, Business Development, Business Planning, Operations Management, Customer Service, Leadership, Management
Education
University of Florida - Warrington College of Business Administration 2008 — 2010
MBA, Competitive Strategy and Finance
University of Florida 2003 — 2004
Masters, Materials Science and Engineering
University of Florida 1999 — 2003
Bachelors, Materials Science and Engineering
The Ritz-Carlton Hotel Company, L.L.C. June 2012 - Present
DICK'S Sporting Goods February 2014 - May 2015
OUTFRONT Media September 2014 - December 2014
Lane County Historical Museum September 2014 - December 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, InDesign, Final Cut Pro, Photoshop Elements
Education
University of Oregon 2012 — 2015
Bachelor of Science (B.S.), Public Relations
Kaanapali Beach Ministry June 1978 - 2015
The Ritz-Carlton Hotel Company, L.L.C. 1992 - 1995
Papakea Resort 1984 - 1994
Liberty House 1985 - 1990
Rainbow Ranch Kapalua 1980 - 1986
Skills
Customer Service
Education
Hollywood Beauty College 1972 — 1974
Cosmetology, Barber/Styling, and Nail
Lahainaluna High School 1968 — 1972
Cosmetology, Barber/Styling, and Nail Instructor
University of Hawaii Maui College
Heating, Air Conditioning, Refrigeration MaintenanceTechnology/Technician (HAC, HACR, HVAC, HVACR), Universal
INTERNATIONAL FASTENERS March 2015 - Present
INTERNATIONAL FASTENERS September 2014 - March 2015
The Ritz-Carlton Hotel Company LLC July 2010 - May 2014
The Ritz-Carlton Hotel Company, L.L.C. July 2010 - May 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2009 - July 2010
The Ritz-Carlton Hotel Company, L.L.C. August 2008 - August 2009
Valcron Builders May 2007 - August 2008
Skills
Hotels, Management, Resorts, Marketing, Customer Service, Sales, Pre-opening, Accounts Payable, Food & Beverage, Accounting, Tourism, Restaurants, Advertising, Marketing Strategy, Invoicing, Leadership, Hospitality, Event Planning, Budgets
Education
Western Carolina University 2003 — 2007
Bachelor of Science, Hospitality and Tourism
Western Carolina University 2003 — 2007
Bachelor of Science, Hospitality and Tourism Business Management
University of Nevada-Reno 2002 — 2003
Hotel Indigo September 2014 - Present
InterContinental Hotel New Orleans December 2013 - September 2014
The Ritz-Carlton Hotel Company, L.L.C. October 2012 - September 2013
The Roosevelt Hotel December 2011 - October 2012
Walt Disney World January 2006 - December 2011
The Office of the Louisiana Lieutenant Governor May 2005 - May 2005
Skills
Sales Operations, Hotels, Hotel Management, Resorts, Rooms Division, Revenue Analysis, Pre-opening, Property Management..., Catering, Customer Service, Event Management
Education
University of Louisiana at Lafayette 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
St. Mary's Dominican High School 2000 — 2004
Operation Spark July 2015 - Present
SkyyQuad Productions January 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - March 2015
The Ritz-Carlton Hotel Company L.L.C. November 2013 - July 2014
The Roosevelt New Orleans, A Waldorf Astoria Hotel December 2012 - September 2013
The Roosevelt New Orleans, A Waldorf Astoria Hotel January 2012 - December 2012
Walt Disney World August 2011 - January 2012
The Roosevelt New Orleans, A Waldorf Astoria Hotel August 2010 - July 2011
Starbucks November 2007 - May 2010
Skills
Hospitality, Hospitality Management, Front Office, Hotel Management, Hospitality Industry, Revenue Analysis, Customer Service, Hotels, Pre-opening, Rooms Division, Resorts, MICROS, Food & Beverage
Education
University of New Orleans 2015 — 2018
Master's Degree, Computer Science
University of New Orleans 2009 — 2013
Bachelor of Science (BS), Tourism and Travel Services Management
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Lowe Enterprises/Destination Hotels May 2011 - August 2015
IHG July 2010 - May 2011
Starwood Hotels & Resorts Worldwide, Inc. January 2008 - June 2010
Destination Hotels September 2005 - January 2008
The Ritz-Carlton Hotel Company LLC October 1992 - September 2005
Skills
Benefits Administration, Labor Relations, Organizational..., Coaching, Negotiation, Mentoring, Policy Analysis, Microsoft Office, Payroll Processing, Employee Relations, HRIS, Hiring, Performance Management, Succession Planning, Hospitality, Talent Acquisition, Leadership Development, Talent Management, Employee Benefits, Employee Training, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Management, Payroll, Recruiting, Resorts, Training, Human Resources, Pre-opening, Leadership
Education
Cannon's Business College 1986 — 1987
Associate of Science, Accounting
University of Hawaii at Manoa 1985 — 1986
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
Gaylord Entertainment January 2013 - November 2014
Omni Hotels October 2011 - January 2013
Omni Hotels October 2010 - October 2011
Kimpton Hotels March 2010 - October 2010
Skills
Hospitality Management, Micros, Food & Beverage, Restaurant Management, Banquets, Forecasting, Event Management, Pre-opening, Property Management..., Microsoft Excel, Event Planning, Oracle, Hospitality, Resorts, Hotels, Menu Development, Catering, Hotel Management, Restaurants, Revenue Analysis, MICROS
Education
University of North Texas 2007 — 2010
Bachelor of Science, Hospitality Management
San Angelo Central High School
Omni Hotels & Resorts May 2015 - Present
Omni Hotels & Resorts October 2014 - May 2015
The Ritz-Carlton Hotel Company, L.L.C. May 2007 - August 2014
Hilton Hotels & Resorts November 2006 - May 2007
Marriott Hotels September 2005 - November 2006
Marriott Hotels August 2002 - August 2005
Marriott Hotels April 2000 - August 2002
Skills
Food, Management, Restaurants, Training, Project Management, Strategic Planning, Hospitality, Customer Service, Public Speaking, Social Media, Event Planning, Marketing Strategy, Marketing, Budgets, Food, Microsoft Excel, Microsoft Office, Microsoft Word, Hospitality Management, Hotels, Hospitality Industry, Hotel Management
Education
University of Illinois at Chicago 2005 — 2006
Business Administration and Management, General
University of New Orleans 2001 — 2005
Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company LLC December 2013 - August 2014
The Ritz-Carlton Hotel Company, L.L.C. September 2011 - November 2012
The Ritz-Carlton Hotel Company, L.L.C. December 2010 - September 2011
Internatioal Special Attractions May 2008 - September 2010
Skills
Sales, Customer Service, Time Management, Merchandising, Inventory Management, Hospitality, Food, Restaurants, Hotels, Hospitality Industry, Front Office, Resorts, Food, Food & Beverage, Banquets, Hospitality Management, Hotel Management
Education
University of Central Florida 2004 — 2008
Bachelor's Degree, Business Administration and Management, General
Marie Selby Botanical Gardens 2014 - Present
Louies Modern, The Francis & Modern Events March 2013 - August 2014
The Naked Florist 2007 - April 2013
Tidewell Hospice 2007 - April 2009
The Ritz-Carlton Hotel Company, L.L.C. August 2005 - September 2007
Skills
Event Planning, Event Designing, Project Management, Event Production, Corporate Events, Events Coordination, Event Management, Management, Social Media, Customer Service, Public Relations, Marketing, Social Media Marketing, Advertising, Fundraising, Social Networking, Sales, Marketing Communications, Budgets, Nonprofits
Education
University of Florida 2001 — 2006
Bachelor of Arts (B.A.), Tourism, Parks & Recreation, Hospitality & Event Management
Non-Profit/Creative Consultant December 2003 - Present
Boston Medical Center (BMC) May 2014 - May 2015
AIDS Action Committee September 2012 - November 2013
Fenway Community Health March 2005 - April 2012
119 Salon Group October 2002 - March 2005
That's Entertainment Inc./Freelance August 1994 - December 2003
The Ritz-Carlton Hotel Company, L.L.C. January 2001 - January 2002
Skills
Event Planning, Nonprofits, Public Speaking, Community Outreach, Management, Fundraising, Social Media, Training, Program Development, Policy, Psychotherapy, Google Groups, Microsoft Excel, Microsoft Office, Healthcare, Adobe Creative Suite, Clinical Research, Final Cut Pro, Grants, Qualitative Research, SDK, Centricity, Logician, Outlook, SharePoint, Advertising, Health Promotion, Public Relations, Project Management, Communication, Visual Arts, Entertainment, Revenue Cycle, Theatre, Makeup Artistry, Media Relations, Creative Writing, Creativity Skills, Creative Arts, Radio Host, Stage Management, Strategic Planning
Education
University of Massachusetts Boston 2015 — 2019
Bachelor's degree, Communication and Media Studies
Bunker Hill Community College 2010 — 2015
Communications, Communications/Liberal Arts, 3.5
UMass Boston 2005 — 2007
CADC/LADC, Substance Abuse/Addiction Counseling, 3.7
The Club at Las Campanas May 2014 - Present
Long Cove Club April 2010 - January 2014
Reynolds Plantation August 2007 - March 2010
The Ritz-Carlton Hotel Company, L.L.C. July 2005 - July 2007
Education
University of North Georgia 2001 — 2004
Marketing
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
JW Marriott May 2014 - June 2015
University of Colorado at Boulder August 2008 - May 2013
Independent Tutoring August 2011 - January 2012
Skills
Coaching, Mentoring, PowerPoint, Customer Service, Research, Microsoft Office, Social Media, Leadership, Time Management, Facebook, Microsoft Excel, Editing, Hospitality, Hotel Management, Hospitality Industry, Hotels, Resorts, Food, Front Office, Revenue Analysis
Education
University of Colorado Boulder 2008 — 2013
Social Security Administration August 2015 - Present
Aerolab LLC May 2015 - August 2015
American Express November 2014 - April 2015
The Ritz-Carlton Hotel Company, L.L.C. March 2014 - October 2014
The Ritz-Carlton Hotel Company L.L.C. August 2013 - February 2014
The Ritz-Carlton Hotel Company LLC January 2013 - July 2013
Four Seasons Hotels and Resorts August 2011 - December 2012
Wicked Willow October 2010 - December 2012
Michele Damon Events December 2010 - March 2011
The Cheesecake Factory March 2010 - October 2010
Skills
Restaurants, Food & Beverage, Hospitality, Micros, Catering Sales..., Delphi, Crystal Reports, Serving Others, My Wedding Workbook Pro, Wedding Planning, Tourism, Menu Development, Event Management, Hospitality Management, Event Planning, Hotel Management, MICROS, Hospitality Industry, Hotels, Customer Service
Education
University of Delaware - Lerner College of Business and Economics 2006 — 2010
BS, Hotel, Restaurant and Institutional Management
Swiss School of Tourism and Hospitality 2008 — 2008
Swiss Higher Diploma, Hospitality Administration/Management
Institute of Notre Dame 2002 — 2006
The Ritz-Carlton Hotel Company, L.L.C. April 2014 - Present
The Bozzuto Group January 2013 - April 2014
Education
University of Mississippi 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Drury Hotels March 2014 - Present
MAC Meetings & Events August 2008 - March 2014
Maritz Travel Company January 2006 - August 2008
Montana Conservation Corps January 2005 - December 2005
The Ritz-Carlton Hotel Company, L.L.C. July 2003 - January 2005
Skills
Trade Shows, Meeting Planning, Event Management, Hotels, Corporate Events, Sales, Hospitality, New Business Development, Event Planning, Sales Management, Account Management, Customer Service, Territory Management, Incentives, Marketing, Management, Social Media Marketing, Client Facing Skills, Business Travel, Travel, Travel Management, Hotel Booking
Education
University of Dayton 1998 — 2003
Bachelor of Arts (B.A.), Psychology
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
Nordstrom May 2013 - May 2014
Nordstrom June 2012 - May 2013
U of Denver Center for Performance Excellence September 2010 - June 2012
Nordstrom September 2010 - April 2012
University of Puget Sound August 2009 - June 2010
Lakewood Links, LLC November 2009 - May 2010
Hallmark Cards September 2004 - February 2009
Skills
Microsoft Office, Coaching, Psychology, Public Speaking, Leadership Development, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Sales, Event Planning, Inventory Management, Social Media, Merchandising, Retail, Management, Higher Education
Education
University of Denver 2010 — 2012
Master of Arts, Sport and Performance Psychology
University of Puget Sound 2005 — 2009
Bachelor of Arts, Psychology
Will-Grundy Medical Clinic May 2012 - October 2014
InterContinental Hotels Group (IHG) April 1999 - December 1999
CompuNet Clinical Laboratories December 1994 - January 1999
Kalafut Consulting March 1994 - November 1994
The Ritz-Carlton Hotel Company, L.L.C. July 1992 - March 1994
The Ritz-Carlton Hotel Company, L.L.C. October 1991 - July 1992
Hyatt Regency Chicago May 1990 - March 1991
Hyatt Regency Chicago August 1989 - May 1990
Hyatt Hotels Corporation April 1988 - October 1989
Skills
Employee Benefits, Employee Relations, Onboarding, Benefits Administration, Succession Planning, Organizational..., College Recruiting, Leadership, Talent Management, Labor Relations, Deferred Compensation, HRIS, Performance Management, Employee Engagement, Training, Time Management, FMLA, Talent Acquisition, Personnel Management
Education
Wright State University - MBA
MBA, Management
University of Illinois at Urbana-Champaign - College of Business
BS, Economics
LTHS
Four Seasons Hotels and Resorts April 2008 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2003 - April 2008
Skills
Management, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement, Windows, Outlook, HTML
Education
University of Delaware 1996 — 2000
Bachelor of Arts (B.A.), Criminal Justice/Political Science
University of Delaware 1996 — 2000
Bachelor of Arts (B.A.), Criminal Justice/Police Science
The Ritz-Carlton Hotel Company, L.L.C. December 2011 - Present
Fairmont Hotels & Resorts January 2001 - December 2011
Hcareers November 1999 - January 2001
Coast Hotels June 1990 - November 1999
Fairmont Hotels & Resorts 1986 - June 1990
Fairmont Hotels & Resorts October 1983 - 1986
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Restaurants, Revenue Analysis, Customer Satisfaction, Hospitality, Corporate Events, Food & Beverage, Sales Management, Tourism, Rooms Division, Yield Management, Pre-opening, Resorts, Marketing Strategy, Catering, Banquets, Event Management, Front Office, Leadership, Sales, Management, Trade Shows, Marketing, Strategy, Budgets, Customer Service, Meeting Planning, Leisure, Event Planning
Education
University of Guelph 1999 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Lower Canada College 1971 — 1980
High School
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - May 2015
Grand Hyatt San Francisco May 2014 - November 2014
Grand Hyatt San Francisco December 2012 - April 2014
Grand Hyatt San Francisco August 2012 - December 2012
Kohler Co. May 2011 - January 2012
Four Seasons Hotel Las Vegas October 2010 - May 2011
The Ritz-Carlton Hotel Company LLC June 2009 - August 2009
The Ritz-Carlton Hotel Company LLC August 2008 - May 2009
The Ritz-Carlton Hotel Company LLC May 2008 - August 2008
Skills
Hotels, Hospitality, Restaurants, Front Office, Resorts, Loss Prevention, Housekeeping, Luxury Lifestyle, Service Quality, Rooms Division, Concierge Services, Luxury Goods, Leisure Travel, Airline Reservations, Travel Planning, Customer Service, Guest Service Management, Guest Recovery, Service Delivery, Food & Beverage, Food Quality, Hotel Management, Hospitality Industry, Micros, Property Management..., Pre-opening, Revenue Analysis, Yield Management
Education
University of Nevada-Las Vegas 2008 — 2012
Bachelor of Science, Hospitality
Rodeo Capital, Inc. September 2012 - Present
Andrew Garrett, Inc. August 2011 - August 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2010 - July 2011
The Ritz-Carlton Hotel Company LLC 2010 - 2011
Dawn Barnes Karate Kids Corp. September 2004 - June 2010
The Pinery Country Club March 2009 - March 2010
Skills
Financial Advisory, Sales, Bridge Loans, Alternative Investments, Start-ups, Asset Management, Management, Financial Analysis, Accounting, Financial Modeling, Real Estate, Investor Relations, Investments, Salesforce.com, Cold Calling, Lead Generation, Funding, Relationship Management, Market Research, Investment Strategies, Recruiting, Social Media Marketing, Marketing, Series 63, Finance, Investment Properties, Real Estate Development, Strategic Planning, Investors
Education
University of Denver 2006 — 2010
BS, Hospitality Management
University of Denver - Daniels College of Business 2006 — 2010
BS, hospitality management
Garrett Brands September 2015 - Present
Atlanta Convention & Visitors Bureau August 2011 - July 2015
NYC & Company March 2008 - August 2011
Sharper Image 2000 - 2008
The Ritz-Carlton Hotel Company, L.L.C. 1996 - 2000
Marriott International 1995 - 1997
Skills
Travel, Trade Shows, Event Management, Meeting Planning, Event Planning, Sales, Hotels, Hospitality, Account Management, Marketing, Customer Service, Marketing Communications, Budgets, New Business Development, Contract Negotiation, Tourism, Sales Operations, Public Relations, B2B, Corporate Events, Selling, Social Media, Hospitality Industry, Marketing Strategy, Social Media Marketing
Education
University of Iowa
B.A., Journalism and Mass Communications
Kapow April 2015 - Present
Exploring the World July 2014 - January 2015
W Hotels September 2012 - July 2014
St. Regis Aspen Resort July 2010 - September 2012
St. Regis Aspen Resort February 2009 - June 2010
The Ritz-Carlton Hotel Company, L.L.C. January 2008 - February 2009
The Ritz-Carlton Hotel Company June 2006 - December 2007
Skills
Event Management, Catering, Hospitality Management, Hospitality, Resorts, Training, Food & Beverage, Customer Service, Leadership, Management, Sales, Hotels, Hospitality Industry, Rooms Division, Hotel Management, Banquets, Front Office, Revenue Analysis, Tourism, Data Analysis, Marketing, Event Planning, Meeting Planning, Customer Satisfaction
Education
University of Illinois at Urbana-Champaign 2002 — 2006
Bachelor's Degree, Advertising, School of Communications
ARAMARK Healthcare April 2010 - Present
ARAMARK Healthcare March 2009 - April 2010
Sheraton October 2007 - January 2009
Marriott International December 2004 - June 2007
Embassy Suites February 2003 - December 2004
The Ritz-Carlton Hotel Company, L.L.C. December 2001 - February 2003
Renaissance Hotels December 1999 - December 2001
Omni Hotels & Resorts June 1996 - December 1999
Skills
Customer Service, Leadership, Healthcare, Team Building, Strategic Planning, Operations Management, Training, Scheduling, Budgets, Forecasting, Project Management, Time Management, Hospitality, People Skills, Critical Thinking, Diversity & Inclusion, Leadership Development, Process Improvement, Interviews, Hiring, Mentoring, HIPAA, Artistic Abilities, Hospitality Management, Payroll, Management, Front Office, Budgeting, Customer Satisfaction, Hotels, P
Education
University of Cincinnati
Psychology
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - April 2015
Gaylord Entertainment Company September 2013 - May 2014
Skills
Hospitality, Customer Service, Hospitality Industry, Hospitality Management, Concierge Services, Front Office, Hotels, Property Management..., Hotel Management, Management, Training, Rooms Division, Microsoft Office, Time Management, Customer Satisfaction, Hospitality Service, Opera, MICROS, Guest Service Management, Hotel Booking, Housekeeping, Laundry Services
Education
University of North Texas 2012 — 2014
Bachelor's Degree, Hospitality Management, 3.4 GPA
Everyday Investments January 2015 - Present
Destination Arizona/Southwest Luxury Sedan April 1997 - Present
Fairmont Scottsdale Princess 1993 - 1997
The Ritz-Carlton Hotel Company, L.L.C. 1988 - 1992
Skills
Event Management, Corporate Events, Event Planning, Hospitality, Hotels, Trade Shows, Tourism, Live Events, Sponsorship, Weddings, Parties, Catering, Hospitality Management, Wedding Planning, Social Media Marketing, Entertainment, Meeting Planning, Incentives, Real Estate, Real Estate Transactions, Commercial Real Estate, Private Events, Birthdays
Education
University of Nebraska-Lincoln 1980 — 1984
Univeristy of Nebraska Lincoln -- Lincoln Nebraska
G July 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - July 2014
The Ritz-Carlton Hotel Company LLC April 2010 - December 2013
The Ritz-Carlton, Westchester September 2007 - April 2010
The Ritz-Carlton Hotel Company, L.L.C. September 2007 - April 2010
Ritz Carlton New York, Battery Park 2002 - 2007
Jupiter Island Club December 1999 - February 2000
Skills
Hotels, Hospitality, Food & Beverage, Guest Service, Front Office, Customer Satisfaction, Hospitality Management, Hospitality Industry, Hotel Management, Customer Service, Banquets, Guest Service Management, Front Office Support, Restaurants, Training, Rooms Division, Pre-opening, Micros, Property Management..., Catering, Resorts
Education
University of Delaware 1997 — 2001
BS, Hotel, Restaurant & Institutional Management
University of Delaware - Lerner College of Business and Economics 1997 — 2001
BS, Hotel, Restaurant & Institutional Management, Hotel, Motel, and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
Marriott International February 2014 - March 2015
Gaylord National Resort & Convention Center February 2012 - February 2014
Gaylord National Resort & Convention Center November 2011 - January 2012
Make-A-Wish Foundation® of the Mid-Atlantic February 2008 - September 2011
City Year, Washington DC July 2007 - February 2008
Second Genesis, Inc May 2006 - July 2007
Second Genesis, Inc January 2006 - May 2006
Skills
Catering, Community Outreach, Conference Coordination, Event Management, Fundraising, Grant Writing, Microsoft Office, Leadership, Training, Public Speaking, Marketing, Editing, Research, Management, Customer Service, Time Management
Education
University of Maryland College Park 2004 — 2006
Bachelor of Arts, Sociology & Family Studies
Starbucks September 2014 - Present
The Hershey Company August 2013 - September 2014
The Hershey Company January 2011 - August 2013
UPS 2004 - 2005
The Ritz-Carlton Hotel Company, L.L.C. 2000 - 2003
Skills
Succession Planning, Employee Relations, Talent Management, Employee Engagement, Workforce Planning, Organizational...
Education
University of Pennsylvania - The Wharton School 2007 — 2009
Certification, Human Resources Management
University of San Diego 1995 — 1998
B.A., International Relations
InterContinental Hotels Group (IHG®) March 2014 - Present
InterContinental Hotels Group February 2012 - March 2014
InterContinental Hotels Group (IHG®) October 2007 - February 2012
The Ritz-Carlton Hotel Company October 2005 - October 2007
The Ritz-Carlton Hotel Company, L.L.C. October 2003 - October 2005
The Ritz-Carlton Hotel Company, L.L.C. July 2002 - October 2003
Skills
Employee Engagement, Hospitality, Hospitality Management, Hotels, Employee Relations
Education
University of Florida 1985 — 1989
BS, Communication
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
Fontainebleau Miami Beach October 2013 - September 2015
Voalte, Inc. February 2013 - October 2013
Southern Wine & Spirits January 2012 - February 2013
Southern Wine & Spirits October 2009 - January 2012
Children's Developmental Center August 2008 - October 2009
Marriott Vacation Club International June 2004 - April 2008
Children's Developmental Center January 2003 - January 2008
Skills
Sales Process, Marketing, Microsoft Office, Social Media, Business Strategy, Sales, Marketing Strategy, Hospitality, Training, Training & Development, Brand Awareness, Building Brand Awareness, On-Premise Marketing, Wine & Spirits Industry, Strategic Sales, Management, Customer Service, Forecasting, Market Research, Sales Management, Coaching, Microsoft Excel, Account Management, Salesforce.com, Team Building, Inventory Management, Budgets, Customer Retention, Business Development, Program Management, Event Management, Event Planning
Education
University of Central Florida 2003 — 2009
BS, Interpersonal/Organizational Communications Minor-Psychology
Winter Park HS 1999 — 2003
Career Education Corporation 2003 - Present
The Ritz-Carlton Hotel Company, L.L.C. October 2002 - July 2003
American Express March 2001 - December 2001
Royal Caribbean International 1988 - 2001
Skills
Student Affairs, Career Counseling, Fundraising, Higher Education, Resume Writing, Academic Administration, Admissions, Staff Development, Student Financial Aid, Campus, CampusVue, Customer Service, Job Search Strategies, Career Development, Academic Advising, Adult Education, Public Speaking, Community Outreach, Enrollment Management, Event Planning, Curriculum Development, Retaining Customers, Teaching, Student Recruiting
Education
University of Northern Iowa 1985 — 1988
BA
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - March 2015
The Ritz-Carlton Hotel Company LLC April 2012 - January 2014
The Ritz-Carlton Hotel Company LLC January 2011 - April 2012
The Ritz-Carlton Hotel Company LLC November 2009 - January 2011
The Ritz-Carlton Hotel Company LLC October 2008 - November 2009
The Ritz-Carlton Hotel Company February 2008 - November 2009
MGM MIRAGE April 2007 - December 2007
Intrawest January 2007 - April 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2006 - August 2006
Skills
Hotels, Resorts, Hospitality Management, Food & Beverage, Hospitality, Front Office, Hotel Management, Rooms Division, Revenue Analysis, Hospitality Industry, Pre-opening, Leadership, Micros, Customer Satisfaction, Concierge Services
Education
University of Nevada-Las Vegas 2005 — 2007
B.S. Hospitality Management
The Carillon Hotel & Spa July 2015 - August 2015
The Founders Inn and Spa April 2011 - December 2014
Capella Hotel Group May 2008 - May 2011
The Ritz-Carlton Hotel Company, L.L.C. March 2007 - May 2008
West Paces Hotel Group 2005 - 2006
W Hotels 2002 - 2005
The Hotel Jerome November 1999 - March 2002
Windsor Court Hotel 1996 - 1999
The Beverly Hills Hotel 1994 - 1996
The Ritz-Carlton Hotel Company, L.L.C. 1989 - 1994
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality, Resorts, Hospitality Industry, Pre-opening, Employee Relations, Food & Beverage, Banquets, Front Office, Timesaver, Onboarding, Talent Management, Catering, Labor Relations, Property Management..., Human Resources, Revenue Analysis, Micros, Training, Customer Satisfaction, Pre-opening experience, Payroll, Yield Management, Rooms Division, Hiring
Education
University of New Orleans
University of New Orleans
Business Administration, Management and Operations
The Ritz-Carlton Hotel Company, L.L.C. March 2013 - Present
The Ritz Carlton Club & Residences, Kapalua Bay May 2009 - March 2013
The Resort at Pelican Hill May 2008 - May 2009
The Langham Hotels and Resorts 2008 - 2008
The Ritz-Carlton Hotel Company LLC May 2005 - 2008
Skills
Hospitality Management, Opera, Resorts, Hotels, Luxury, Pre-opening, Hospitality Industry, Pre-opening experience, Rooms Division, Hotel Management, Guest Recovery, Front Office, Restaurant Management, Guest Service Management, Banquets, Property Management..., Laundry, Hospitality, Fine Dining, Cost Control, Menu Development, Micros, Meeting Planning, Tourism, Rooms Division..., Food & Beverage, Yield Management, Opening Hotels, Catering, Lodging, Restaurants, Hotel Booking, Revenue Analysis, Convention Services, Concierge Services
Education
University of Hawaii at Manoa 1999 — 2004
B.S., Travel Industry Management
Maryknoll High School 1996 — 1999
Diploma
VT Industries Inc April 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. September 2013 - October 2014
Loews Hotels December 2011 - July 2013
Carlson June 2009 - March 2012
Sol y Luna Tanning May 2007 - April 2009
Latite Roofing & Sheetmetal LLC January 2001 - July 2007
Education
University of Central Florida - College of Business Administration 2005 — 2009
Business Administration
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - May 2015
The Ritz-Carlton Hotel Company L.L.C. October 2013 - October 2014
The Ritz-Carlton Hotel Company L.L.C. June 2012 - October 2013
The Lodge at Vail November 2010 - March 2012
Red Sky Golf Club May 2010 - October 2011
The Mirabel Club November 2009 - May 2010
Shooting Star June 2009 - October 2009
Pumpkin Ridge Golf Club May 2008 - August 2008
Skills
Customer Service, Hotels, Valet Parking, Concierge Services, Reservations, Event Planning, Golf, Golf Instruction, Golf Course Management, Tournaments, Club, Event Management, Sports, Sports Marketing, Sports Management, Golf Courses, Front Desk, Opera, Recreation, Ski Valet, Housekeeping
Education
University of Idaho 2005 — 2009
BS, Business Marketing
Moana Surfrider, a Westin Resort April 2015 - Present
Sheraton Waikiki October 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. February 2000 - October 2013
Universal Studios Hollywood 1999 - 2000
Los Angeles Convention and Visitors Bureau 1995 - 1999
Sheraton Grande, Los Angles 1992 - 1995
The Ritz-Carlton Hotel Company, L.L.C. 1987 - 1992
Skills
Trade Shows, Catering, Convention Services, Management, Meeting Planning, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Corporate Events, Resorts, Food & Beverage, Incentives, Event Management, Pre-opening, Hotel Management, Yield Management, Tourism, Revenue Analysis, Rooms Division, Banquets, Front Office, Budgets, Opening Hotels, Event Planning, Hotel Booking, Menu Development, Property Management..., Restaurants, Guest Service Management, Restaurant Management, Customer Service, Food, Leadership, Sales
Education
University of Oregon 1981 — 1986
Bachelor, Psychology
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
Belmond Charleston Place January 2014 - Present
Belmond Charleston Place April 2012 - January 2014
The Commonwealth Company June 2008 - September 2011
Skills
Sales, Hospitality, Customer Service, Marketing, Social Media Marketing, Event Management, Management, Budgets, Investment Properties, Negotiation, Contract Negotiation, Microsoft Office, Tourism, Leisure Travel, Hotel Booking, Travel Management, Hotels, Tour Operators
Education
Culinary Institute of America- Greystone 2006 — 2006
Pastry Arts Certificate
The University of Connecticut 2000 — 2004
Bachelor of Fine Arts (B.F.A.), Painting and Photography
The Bolles School 1996 — 2000
High School
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Marriott International July 2014 - Present
Marriott International July 2012 - Present
OTG Management February 2011 - June 2012
Marriott International 2005 - 2011
Rhyland Inn 1998 - 2000
Skills
Banquets, Hotel Management, Food & Beverage, Hospitality Management, Hotels, Pre-opening, Hospitality, Hospitality Industry, Leadership, Micros, Catering, Resorts, P&L, Customer Service, Customer Satisfaction
Education
University of Delaware 1999 — 2003
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management, 3.2
Siemens June 2015 - Present
Utilities Instrumentation Service, Inc January 2015 - June 2015
Conti Electric, Inc. / JP Morgan Chase April 2008 - January 2015
Centerline Electric November 2005 - April 2008
The Ritz-Carlton Hotel Company, L.L.C. 2000 - 2001
Skills
Electrical..., Electrical Safety, Motor Control, Microsoft Office, Troubleshooting, Electrical Controls, English, Windows, Infrared Thermal Imaging, Pipe Bending, HVAC Controls, Building Automation, Wiring, MEP, Electricians, Subcontracting, MATLAB, VFDs, Data Center Maintenance, Data Center Construction, Assembly Language, C++, PSIM, PSpice, Blueprint Reading, Transformer, Stata, Statistics, Technical Writing
Education
University of Michigan-Dearborn 2012 — 2015
Bachelor of Engineering (B.E.), Electrical Engineering
IBEW local 58 Detroit Electrical JATC 2001 — 2006
Electrical Journeyman License, Commercial and Industrial Electrical Construction
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2013 - Present
Pinal County July 1992 - April 2013
Skills
Emergency Management, Policy, Criminal Justice, Security, Enforcement, Grants, Supervisory Skills, Government, Public Speaking, Public Administration, Disaster Response, Administration, Loss Prevention, Policy Analysis, Firearms, Public Safety, Employee Training, Hospitality, Hotels, 10 Key, Leadership, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint
Education
University of Phoenix 2006 — 2007
none, Criminal Justice
Ray High School 1979 — 1983
High School, General Studies, Business classes
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - Present
Marriott International September 2013 - June 2015
Marriott International November 2012 - September 2013
Marriott International January 2011 - November 2012
Marriott International August 2008 - December 2010
Skills
Banquets, Convention Services, Customer Service, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Meeting Planning, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Catering, Event Management, Event Planning
Education
University of New Orleans 2002 — 2006
Hotel, Restaurant and Tourism, Hotel/Motel Administration/Management
Sapphire Bar and Grill November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. May 2014 - January 2015
Miami HEAT October 2012 - June 2013
Miami Marlins LLC April 2012 - June 2013
ESPN June 2007 - February 2012
University of Connecticut 1997 - 2001
Skills
Broadcast, Sports, Television, Broadcast Television, Video Production, Video, Media Production, Radio, HD Video, Editing, Content Strategy, Broadcast Engineering, Producing, Entertainment, Sports Marketing, After Effects, Journalism
Education
The University of Connecticut 1996 — 2001
Bachelor of Arts, Communications, Sports Communications
US Bank December 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. June 2013 - 2014
Neiman Marcus 2010 - 2012
PBS, KETC June 2008 - May 2010
Tillman Elementary School Kirkwood District November 2007 - May 2010
Skills
Sales, Customer Service, CRM, Access, Retail, Strategic Planning, Team Building, Leadership, Budgets, Marketing
Education
University of Missouri-Columbia 1977 — 1982
Political Science, International Studies/History
The Ritz-Carlton Hotel Company, L.L.C. October 2014 - Present
The Ritz-Carlton Hotel Company LLC September 2000 - Present
Skills
Resorts, Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Pre-opening, Micros, Front Office, Rooms Division, MICROS
Education
University of New Orleans
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company LLC August 2012 - Present
The Ritz-Carlton Hotel Company LLC October 2011 - August 2012
Marriott International December 2009 - October 2011
Marriott International December 2007 - December 2009
Skills
Banquets, Food & Beverage, Restaurant Management, Luxury Travel, Hospitality, Hospitality Management, Hotel Management, Fine Dining, Micros, Hospitality Industry, Revenue Analysis, Catering, Union Relations, Payroll Analysis
Education
University of Massachusetts, Amherst 2003 — 2007
Hospitality and Tourism Managment, Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. September 2011 - Present
Education
University of Nairobi 2010 — 2012
Food Science and Technology
United Airlines November 2012 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2008 - March 2011
Marriott Hotels April 2005 - August 2008
Skills
Customer Service, Aviation, Microsoft Office, Airlines, Operations Management, Microsoft Excel, Aircraft, Training, Program Management, Process Improvement
Education
University of Phoenix 1990 — 1992
Villanova University
Hilton Hotel, Jackson Ms March 2014 - June 2015
Nick’s Restaurant, Jackson Ms September 2013 - December 2013
Miso July 2013 - September 2013
Creole Grove Management January 2012 - September 2012
The Ritz-Carlton Hotel Company, L.L.C. April 2007 - October 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, MICROS
Education
University of New Orleans 1997 — 2002
Bachelor of Science (BS), Biology, General
Eleanor McMain High School
General Studies
Hotel Granduca Houston, Ritz Carlton New Orleans, Sheraton New Orleans, Hyatt Regency New Orleans Human Resources CoordinatorHotel GranducaApril 2015 - Present
Sheraton Hotels & Resorts September 2014 - April 2015
The Ritz-Carlton Hotel Company, L.L.C. November 2010 - June 2014
Hyatt Regency August 2011 - March 2012
Skills
Customer Service, Management, Microsoft Office, Marketing, Microsoft Excel, Team Building, Leadership, Strategic Planning, Human Resources, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Front Office, Office Administration, Administrative...
Education
University of Houston-Downtown 2015 — 2018
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. December 2013 - November 2014
The Ritz-Carlton, Denver June 2012 - December 2013
The Ritz-Carlton, Denver May 2010 - June 2012
Skills
Opera
Education
University of North Georgia 1999 — 2004