The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
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The Ritz-Carlton Hotel Company LLC Employees
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - August 2015
The Ritz-Carlton Hotel Company L.L.C. December 2013 - January 2015
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - June 2014
Renaissance Brussels Hotel, Marriott International June 2012 - December 2013
Renaissance Brussels Hotel, Marriott International December 2011 - June 2012
Renaissance Brussels Hotel, Marriott International January 2011 - January 2012
Thon Stanhope Hotel April 2009 - January 2011
Monte Carlo Bay, Monaco / Marriott Leipzig Hotel, Germany February 2008 - June 2009
Skills
Food & Beverage, Hospitality Management, Cost Management, Event Management, Operations, Human Relations, Team Management, Food Safety, HACCP, People Skills, Passionate about work, Highly Reliable, Front Office, Management, Hospitality, Hotel Management, Hotels, Teamwork, Hospitality Industry, Micros, Banquets, Pre-opening, Revenue Analysis, Yield Management, Resorts, Rooms Division, Restaurants, Fine Dining, Property Management..., Opera, Restaurant Management, Banquet Operations, Opening Hotels, Catering
Education
Marriott Core Management Trainings 2011 — 2013
Haute Ecole 'Groupe ICHEC - ISC Saint-Louis - ISFSC', Bruxelles 2010 — 2012
Business Management degree
I.S.G.H. 2005 — 2008
Hotel Management
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
The JW Marriott & Ritz-Carlton Hotel, at LA Live November 2011 - November 2013
The Ritz-Carlton Hotel Company L.L.C. October 2010 - November 2011
The Ritz-Carlton Hotel Company L.L.C. May 2007 - April 2009
Skills
Banquets, Chef, Pastry, Desserts, Wine, Fine Dining, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Menu Development, Pre-opening, Resorts
Education
Le Cordon Bleu College of Culinary Arts-Pasadena
Culinary Arts and Related Services
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2014 - Present
The Ritz Carlton Key Biscayne February 2013 - May 2014
Miami Dolphins July 2013 - December 2013
The Capital Grille Miami September 2011 - October 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Public Speaking, HTML, C, Java, English, Windows, Event Planning, Team Leadership, Time Management, JavaScript, Editing, Facebook, Public Relations, Social Networking, Event Management
Education
Miami Dade College 2012 — 2014
Event Management, Hospitality Management
Four Seasons Resort June 2014 - Present
Mandarin Oriental Hotel Group February 2013 - June 2014
The Ritz-Carlton Hotel Company L.L.C. 2013 - 2013
Double Park February 2006 - June 2012
Skills
Restaurants, Catering, Menu Development, Food & Beverage, Culinary Skills, Fine Dining, Banquets, Restaurant Management, Hospitality, Hospitality Management, Cooking, Cuisine, Banquetes, Elaboración de menús, Restauración...
Education
Le Cordon Bleu College of Culinary Arts-Miami 2012 — 2013
Chef, Cocina y gastronomía, general
Photo Art Academy 2010 — 2011
Fotografo, Fotografía General
Escuela Colombiana de Mercadotecnia 2001 — 2004
Marketing, Marketing
Marriott Hotels June 2014 - Present
Renaissance Hotels December 2013 - June 2014
Ritz Carlton November 2005 - December 2013
The Ritz-Carlton Hotel Company L.L.C. November 2005 - December 2013
Skills
Hotels, Hospitality Industry, Hospitality, Customer Satisfaction, Customer Service, PowerPoint, Maintenance & Repair, Electrical Repairs, Painting, HVAC, CPO Certified, Cpr Certified, Plumbing, Rooms Division
Education
Interactive College of Technology-Chamblee 2012 — 2013
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
16 school Maqsud Shayhzoda Andijan, Uzbekistan 1990 — 2001
The Ritz-Carlton Hotel Company, L.L.C. September 2015 - Present
Marriott International April 2015 - August 2015
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - April 2015
The Ritz-Carlton Hotel Company L.L.C. March 2014 - November 2014
The Ritz-Carlton Hotel Company LLC April 2013 - March 2014
Chapman Cultural Center February 2013 - May 2013
The Ritz-Carlton Hotel Company LLC May 2012 - August 2012
Reynolds Plantation March 2011 - August 2011
Aquatic Management Specialists, Inc. April 2007 - September 2010
Skills
Customer Service, Microsoft Office, Event Management, Time Management, PowerPoint, Event Planning, Microsoft Word, Teamwork, Fundraising, Microsoft Excel, Business Economics, Management, Contract Negotiation, Social Networking, Process Scheduler, Excel, Word, Customer Relations, Scheduling, German, Sales, Hospitality, Hospitality Industry, Hotels, Hotel Asset Management
Education
Wofford College 2009 — 2013
Business Economics/ German, Junior
Humboldt-Universität zu Berlin 2011 — 2012
German Language and Literature/ Political Science
Central Gwinnett High School 2005 — 2009
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Classic Collision, Inc November 2014 - Present
ABRA Auto Body & Glass February 2014 - Present
Classic Collision, Inc. June 2014 - November 2014
ABRA Auto Body & Glass February 2014 - June 2014
Classic Collision of Buckhead September 2012 - January 2014
Cycle Nation of McDonough August 2011 - September 2012
The Ritz-Carlton Hotel Company L.L.C. February 2010 - June 2011
Skills
CCC Pathways, Audatex, Microsoft Word, PowerPoint, Profitnet, Victory Solutions, Management, Customer Service, Sales
Education
Georgia Southern University 2008 — 2009
Business Administration and Management, General
Oglethorpe County High School 2004 — 2008
The Ritz-Carlton, Chicago June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - June 2014
Marriott International February 2013 - October 2013
The Ritz-Carlton Hotel Company L.L.C. November 2011 - February 2013
Marriott International September 2011 - November 2011
Spartan Signature Catering September 2009 - May 2011
Fleming's Prime Steakhouse & Wine Bar May 2005 - August 2009
Skills
Hospitality, Restaurants, Pre-opening, Hotel Management, Menu Development, Banquets, Food & Beverage, Hospitality Industry, Yield Management, Resorts, Hospitality Management, Hotels, Front Office, Catering, Micros, Rooms Division, Property Management..., Tourism, Restaurant Management, Fine Dining, Food Service, Food, MICROS
Education
Michigan State University 2007 — 2011
Bachelor of Arts (B.A.), Hospitality Administration/Management
Stevenson High School 2003 — 2007
High School Diploma, General Studies
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
Fontainebleau Miami Beach October 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2001 - October 2012
Skills
Chef, Cuisine, Pastry, Banquets, Fine Dining, Menu Development, Chocolate, Culinary Skills, Recipes, Cakes, Menu Costing, Gourmet, Desserts, Food Cost Management, Catering
Education
Johnson and Wales University 2000 — 2002
Associate of Arts (A.A.), Baking and Pastry Arts/Baker/Pastry Chef
Honolulu Coffee Company June 2013 - October 2014
The Ritz-Carlton Hotel Company L.L.C. February 2007 - January 2011
Hay Harbor Country Club May 2006 - September 2006
Skills
Banquets, Plated Desserts, Cakes, Wedding Cakes, Macarons, Production Prep, Bread, Pastries, Breakfast Pastries, Cookies, Pies, Pastry, Desserts, Frozen Desserts, Menu Development, Cooking, Hotels, Catering
Education
Johnson and Wales University 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Baking and Pastry Arts/Baker/Pastry Chef
Aflac 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2010 - February 2012
The Ritz-Carlton Hotel Company L.L.C. May 1998 - October 2010
Skills
Sales
Education
Houston Community College
Comfortable Gourmet September 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2011 - September 2012
Cafe Istanbul November 2011 - January 2012
US Navy February 2000 - March 2011
Skills
Food, Culinary Skills, Food Service, Menu Development, Restaurants, Catering, Cooking, Food & Beverage, Recipes, Restaurant Management, Food Safety, Food Industry, Fine Dining, Wine, Hospitality, Ingredients, Banquets, Baking, Event Management, Marketing Strategy
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Culinary Arts and Related Services
Le Cordon Bleu College of Culinary Arts-Atlanta 2011 — 2012
Culinary Arts technical certification(Cuisine), Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
Sun Light hotel May 2013 - September 2013
Eurosalou Hotel&Spa June 2012 - September 2012
Skills
Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Micros, Food & Beverage, Resorts, Banquets, Hospitality, Restaurants
Education
International Business School 2010 — 2013
Bachelor of Arts (BA), Tourism and Hospitality Management
National MS Society May 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2012 - April 2014
Community Support Services- Oconee Center November 2013 - March 2014
Jody Loper Rehabilitation September 2011 - April 2012
Skills
Hospitality, Food & Beverage, Event Planning, Psychosocial..., Service Coordination, Meeting Planning, Hospitality Management, Restaurants, Mental Health, Social Services, Case Management, Healthcare, Supervisory Skills
Education
Texas Tech University 2011 — 2014
Master's degree, Rehabilitation Counseling
Georgia College and State University 2006 — 2011
Bachelor of Science (BS), Community Health Services and Education
Chamblee Charter High School 2002 — 2006
The Ritz-Carlton Hotel Company L.L.C. December 2013 - Present
The Ritz-Carlton Hotel Company LLC May 2010 - December 2013
The Ritz-Carlton Hotel Company LLC May 2006 - April 2010
Skills
Catering, Hospitality, Customer Service, Hotel Management, Entertainment, Hospitality Management, Banquets, Food & Beverage, Hotels, Weddings, Hospitality Industry, Meeting Planning, Team Building, Leadership, Resorts, Micros
Education
Lake-Sumter Community College 1998 — 2002
Berkshire Hathaway HomeServices December 2013 - Present
Prudential Georgia Realty 2003 - December 2013
PGI September 1997 - September 2002
The Ritz-Carlton Hotel Company L.L.C. April 1995 - August 1996
Skills
Short Sales, Investors, Investment Properties, Real Estate, Residential Homes, Relocation, First Time Home Buyers, Sellers, Foreclosures, Buyer Representation, New Home Sales, Contract Negotiation, REO, Condos, Single Family Homes, Listings, Negotiation, Selling, Luxury, Property Management, Real Estate Staging, New Home Construction
Education
Georgia State University 1988 — 1996
BS, Business/Hospitality
Wheeler High School, Marietta, Georgia 1984 — 1988
High School Diploma
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - June 2015
SpringHill by Marriot Denver Colorado July 2012 - March 2014
Auraria Campus Bookstore August 2011 - January 2014
Frank's Kitchen February 2012 - May 2012
Skills
Customer Service, Teamwork, Recruiting, PowerPoint, Public Speaking, Food, Microsoft Excel, Microsoft Office, Hospitality, Food & Beverage, English, Windows, Hospitality Management, Restaurants, Microsoft Word, Hiring, Training, Hotels, Management, Hospitality Industry, Catering, Event Planning
Education
Metropolitan State University of Denver 2011 — 2016
Denver School of the Arts 2007 — 2011
Arts Endorsed, Music
The Ritz-Carlton Hotel Company L.L.C. August 2013 - June 2014
JW Marriott Grand Rapids October 2012 - July 2013
Grand Valley State University August 2012 - April 2013
GVSU Campus Dining September 2008 - September 2012
Wild Dog Grille July 2007 - September 2012
Uniform Color Company April 2010 - August 2012
Skills
Customer Service, Leadership, Multilingual, Public Speaking, Research, PowerPoint, Microsoft Excel, Microsoft Word, SPSS, Microsoft Access, Data Entry, Professional Writing, Academic Writing, Communication, Time Management, Policy
Education
University of Denver 2013 — 2015
Master's degree, International Security
Grand Valley State University 2012 — 2013
Master's degree (Incomplete - Credits used in transfer), Criminal Justice, 4.0 GPA
Grand Valley State University 2008 — 2012
Bachelor of Arts (B.A.), Criminal Justice with Minor in German, 3.85
Egg 24-7 Eggology February 2013 - Present
Hilton Los Angeles/Universal City August 2011 - February 2013
Noor Ballroom Restaurant February 2011 - June 2011
JW Marriott September 2010 - December 2010
The Ritz-Carlton Hotel Company L.L.C. February 2010 - September 2010
Pacific Dining Car November 2008 - March 2010
La Posta Vecchia June 2008 - September 2008
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Micros, Squirrel, NCR, Budgets, Food, Hotels, Food & Beverage, Fine Dining, Hospitality Management, Restaurants, Pre-opening, Banquets, Hotel Management, MICROS
Education
Le Cordon Bleu College of Culinary Arts-Pasadena 2007 — 2008
Hospitality Administration/Management
National Bartending School
Bartending/Bartender
Robert Half November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. July 2013 - November 2014
The Ritz-Carlton Hotel Company L.L.C. September 2008 - July 2013
The Ritz-Carlton Hotel Company L.L.C. November 2006 - September 2008
The DoubleTree Sonoma Wine Country April 2005 - October 2006
Skills
Catering, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Meeting Planning, Resorts, Customer Service, Banquets, Corporate Events, Food
Education
Sonoma State University 2003 — 2004
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Modesto Junior College 2001 — 2003
Associate's degree, General Studies
Frances Restaurant February 2015 - Present
Personal Chef Service Kitchit June 2014 - January 2015
Craftsman and Wolves September 2012 - June 2014
The Ritz-Carlton Hotel Company L.L.C. July 2005 - September 2012
Chez TJ April 2005 - June 2005
Park Hyatt Beaver Creek Resort & Spa September 2003 - April 2005
Al Forno's Trattoria September 2002 - September 2003
Intermezzo and Spicuzza Catering February 2002 - March 2003
The Gatehouse Restaurant June 2001 - January 2002
The Pearl Room May 2000 - September 2000
Skills
Menu Development, Fine Dining, Culinary Skills, Cuisine, Banquets, Recipes, Catering, Restaurants, Sanitation, Wine, Hospitality, Chef, Menu Costing, Gourmet, Food & Beverage
Education
Johnson and Wales University 1999 — 2003
Bachelor of Science (B.S.), Advanced Culinary Arts
RPI Ltd 2011 - Present
The Ritz-Carlton Hotel Company L.L.C. 1992 - 1996
Skills
Non-profit Leadership, Healthcare Management, Marketing, Fundraising, Customer Service, Marketing Strategy, New Business Development, Strategic Planning, Management, Project Management, Team Building, Business Strategy, Leadership, Healthcare, Hospitals, Healthcare Information..., Event Planning, Corporate Events, Event Based Marketing, Sales, Budgets, Training
Education
The University of Akron 1989 — 1992
MA English Composition, English composition w an emphasis in linguistics
Miami University 1985 — 1989
BS Technical Writing, English Language and Literature/Letters
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2013 - September 2014
Neiman Marcus November 2012 - September 2013
Kmart Corporation August 2011 - November 2012
Preferred Care Partners August 2010 - December 2010
Preferred Care Partners November 2009 - April 2010
Skills
Customer Service, Asset Protection, CCTV, Security Operations, Microsoft Excel, Microsoft Word, Private Investigations, Report Writing Skills, MS Shift, Surveillance, Internal Investigations, CCTV surveillance, LPMS, Accurint, Building Link, Saflok, CyberLock, Mystique, OPERA, POLAR
Education
Keiser University 2011 — 2012
Criminal Justice/Law Enforcement Administration
Miami Dade College 2009 — 2010
Criminal Justice/Law Enforcement Administration
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - September 2014
The Ritz-Carlton Hotel Company LLC May 2013 - September 2014
The Ritz-Carlton Hotel Company LLC January 2013 - September 2014
The Ritz-Carlton Hotel Company LLC October 2012 - September 2014
Kennesaw State University December 2009 - October 2012
Special Events Network May 2012 - August 2012
Skills
Excel, PowerPoint, Word, Publisher, Able To Multi-task, Able To Work Under..., Organizing, Customer Service, Microsoft Word, Microsoft Excel, Management, Microsoft Publisher, Critical Thinking, Event Planning, Time Management, Leadership, Access, Recruiting, Outlook, Training, Social Networking
Education
Kennesaw State University 2009 — 2013
Bachelor of Business Administration, Management, 3.92
The Ritz-Carlton Hotel Company LLC November 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2010 - November 2013
The O Hotel November 2009 - January 2011
La Posta Vecchia Relais & Chateaux July 2009 - October 2009
Skills
Hotel Management, Hotels, Hospitality, Front Office, Reservation, Spa, Spanish-speaking, Phone Etiquette, Concierge Services, Rooms Division, Guest Service Management, Hotel Booking, Opening Hotels, Pre-opening, Opera, Resorts, Pre-opening experience, OnQ, Revenue Analysis, Reservations, Banquets, Customer Service
Education
Le Cordon Bleu College of Culinary Arts-Pasadena
Hospitality and Restaurant Management
Central Georgia Council-Boy Scouts of America September 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2013 - August 2014
Georgia College August 2013 - April 2014
High Achievers Program January 2013 - March 2013
Skills
Wellness, Administration, Event Planning, Hospitality, Food & Beverage, PowerPoint, Time Management, Customer Service, Microsoft Word, Microsoft Office, Teamwork, Microsoft Excel, Cpr Certified, Leadership, Marketing, Fundraising, Public Speaking, Management
Education
Georgia College and State University 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Georgia College and State University 2010 — 2013
Bachelor of Science (BS), Community Health and Human Services
Georgia College and State University
Study Abroad- Australia
Sheraton Universal Hotel May 2014 - August 2014
The Ritz-Carlton Hotel Company L.L.C. December 2013 - January 2014
Everyday Restaurant March 2013 - December 2013
Panda Express July 2013 - August 2013
Shenzhe Golf Academy July 2012 - August 2012
Shenzhen Novotel Watergate July 2011 - August 2011
Skills
Hospitality, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Teamwork, Customer Service, Facebook, Social Networking, Public Speaking
Education
Michigan State University 2011 — 2015
Bachelor of Arts (B.A.), Hospitality Administration/Management
Culver Academies 2008 — 2011
High school diploma with Honors in Visual Arts
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2013 - March 2015
The Ritz-Carlton Hotel Company L.L.C. September 2011 - May 2013
Eldorado Hotel Casino September 2009 - August 2011
La Bastiglia Ristorante May 2009 - August 2009
Skills
Italian languages, Freelance Writing, Personal Chef Services, Fine Dining, Italian cuisine, Banquets, Food Writing, Hotels, Cooking, Culinary Skills, Catering, Food, Food, Hospitality Industry, Food & Beverage
Education
ALMA Scuola di Cucina Italiana, Parma, Italy 2009 — 2009
Grande Diploma Culinaria, Italian Cuisine
French Culinary Institute 2008 — 2009
Grande Diploma, Italian Cuisine
University of Nevada-Reno 2005 — 2008
Bachelor of Arts (BA), Journalism
Santa Clara University 2004 — 2005
Communication and Media Studies
The Ritz-Carlton Hotel Company L.L.C. August 2013 - Present
Marriott International 2003 - July 2013
American Airlines 1992 - 2003
AMR Corporation 1992 - 2003
Skills
Loyalty Marketing, Loyalty Programs, Revenue Management, Revenue Analysis, Leadership, Hotels, Partnership Marketing, Database Marketing, CRM, Direct Marketing, Marketing, Brand Loyalty, Strategic Partnerships, Segmentation, Marketing Strategy, Customer Retention, Relationship Marketing, Integrated Marketing, Marketing Management, Market Planning, Email Marketing, E-commerce, Online Marketing, Customer Acquisition, Competitive Analysis
Education
Northwestern University - Kellogg School of Management 1990 — 1992
MBA, Marketing
Georgetown University 1981 — 1985
BS, Foreign Service
The Ritz-Carlton Hotel Company L.L.C. May 2012 - Present
Earth Fare - the healthy supermarket May 2011 - September 2012
Dean & Deluca June 2009 - June 2011
Skills
Wine Lists, Wine Tasting, Wine, Wine & Spirits Industry, Food & Beverage, Food Industry, Bartending, Spirits, Hotels, Restaurants, Hospitality, Event Management
Education
Wine & Spirit Education Trust 2011 — 2012
Level 3 Advanced with Merit
Johnson & Wales University 2008 — 2012
Bachelor of Science (B.S.), Food and Beverage Management
JW Marriott Essex House November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - November 2014
Renaissance Hotels March 2012 - October 2013
Marriott International June 2010 - March 2012
Johnson & Wales Inn November 2007 - May 2011
Anglebrook Golf Club 2003 - 2009
Renaissance Westchester Hotel 2007 - 2007
Skills
Food & Beverage, Hospitality, Hospitality Management, Hotels, Menu Development, Restaurants, Event Planning, Event Management, Banquet Operations, Banquets, Catering, Tourism, Training, Wine, Food, Team Building, Hospitality Industry
Education
Johnson & Wales University 2006 — 2010
Bachelor, Hospitality Management
Johnson & Wales University 2006 — 2008
Associates, Food & Beverage Management
Family Health Services August 2013 - Present
The Langham Hotels and Resorts September 2008 - July 2013
Life Care Centers of America December 2007 - September 2008
The Ritz-Carlton Hotel Company L.L.C. January 2005 - October 2007
United States Marine Corps June 1998 - June 2003
Skills
Cpr Certified, AED, Micros, NextGen, Opera, Military, Military Operations, Military Experience, Military Training, Critical Thinking, Creative Problem Solving, Payroll, ADP Payroll, Hospitality, Hospitality Management, Hospitality Industry, Security, Front Office, Clerical Skills, Call Centers, Office Administration, Hiring, Employee Training, Hotels, Hotel Management, First Aid, Supervisory Experience, Loss Prevention, Guest Recovery, Training, CPR Certified, Customer Service, MICROS
Education
Mt Sierra College 2009 — 2012
Le Cordon Bleu College of Culinary Arts-Pasadena 2003 — 2004
Diploma, Baking and Pastry Arts/Baker/Pastry Chef
The Ritz-Carlton Hotel Company L.L.C. April 2009 - April 2013
The Ritz-Carlton Hotel Company L.L.C. September 2008 - April 2009
The Ritz-Carlton Hotel Company L.L.C. November 2007 - September 2008
Vincci Hoteles June 2007 - November 2007
Skills
Análisis de ingresos, Complejos turísticos, Gerencia de hoteles, Gestión del rendimiento, Gestión y dirección..., Hospitalidad, Hostelería, Hoteles, Inglés, MICROS, Preinauguración, Tourism, Ventas, Turismo
Education
Les Roches International School of Hotel Management 2006 — 2007
Diploma in International Hospitality Mangement, Administración/Gestión hotelera
Universidad de Oviedo 2001 — 2006
Master's Degree in Business Administration, Administración y gestión de empresas, general
the Downtown grille of Charlottesville, Virginia August 2014 - April 2015
Kiawah Island Golf Resort May 2014 - July 2014
Kiawah Island Golf Resort July 2013 - April 2014
The Greenbrier March 2011 - July 2013
Culinary Concepts of Naples October 2012 - May 2013
Sanibel Harbour Marriott Resort & Spa February 2012 - April 2012
The Ritz-Carlton Hotel Company L.L.C. December 2011 - April 2012
Fry's Spring Station/Fire Roasted Pizza September 2010 - March 2011
Courtyard by Marriott UVA Hospital August 2008 - September 2010
The HardwareStore Restaurant 2005 - 2007
Skills
Food, Restaurants, Resorts, Wine, Fine Dining, Banquet Operations, Customer Service, Micros, Catering, Food & Beverage, Hotels, Forbes Five Star Server, Guest Recovery, Culinary knowledge and..., Wine Service, Conference Coordination, TIPS Certified, Food Safety, Banquets, Hospitality, Hospitality Management, Hospitality Industry, Restaurant Management
Education
Hood College 1999 — 2001
Bachelor of Arts (BA), English Language and Literature/Letters
Montgomery College 1997 — 1999
Associate of Arts (AA), General Studies
Per Se Restaurant August 2011 - Present
Gracie's September 2009 - June 2011
The Ritz-Carlton Hotel Company L.L.C. January 2009 - August 2009
Skills
Restaurants, Food, Hospitality, Food, Wine, Food Safety, Hotels, Inventory Management, Banquets, Chef, Fine Dining, Hospitality Management, Hospitality Industry, Menu Development, Restaurant Management, Culinary Skills, Event Management
Education
Johnson and Wales University 2007 — 2011
Bachelor's of Science, Food Service Management
Bloomberg LP August 2014 - Present
GrapePress March 2014 - November 2014
Weil Gotshal and Manges July 2012 - August 2014
Conde Nast July 2011 - July 2012
The Ritz-Carlton Hotel Company L.L.C. October 2010 - July 2011
Skills
Web Analytics, Web Applications, Web Services, Web Content, Digital Media, Website Creation, Digital Strategy, Website Updating, HTML, CSS, Web Design, Digital Marketing, Project Management, Corporate Communications, Content Management, Editing, Blogging, CMS, Copy Editing, SEO, Website Development, Google Analytics, Content Strategy
Education
Georgia State University
Bachelor of Science (BS), Chemistry
Georgia Institute of Technology
Bachelor of Science (BS), Chemistry
Questex April 2015 - Present
Omni Hotels November 2013 - December 2014
Puerto Rico Convention Bureau September 2001 - November 2013
The Ritz-Carlton Hotel Company L.L.C. 1999 - 2001
El San Juan Hotel & Casino August 1996 - January 2000
El San Juan Hotel & Casino August 1994 - August 1997
Skills
Resorts, Meeting Planning, Hotels, Hospitality, Hotel Management, Hospitality Management, Tourism, Trade Shows, Catering, Incentives, Convention Services, Food & Beverage, Event Management, Luxury Brand Marketing, Yield Management, Event Planning, Corporate Events, Pre-opening, Destination Marketing, Sales, Front Office, Hospitality Industry, Incentive Travel, Budgets, Forecasting, Sales Management, Leisure, Marketing Communications, Public Relations, Marketing Strategy, Customer Service, Hotel Booking, Social Media Marketing, Contract Negotiation, Marketing, Strategic Planning, Salesforce.com, Lifestyle, Luxury Travel, Project Management, Problem Solving, Presentation Skills, Strategic Communications, Telecommuting, Home Offices, Luxury, New Business Development, Business Development, Account Management, Certified Meeting...
Education
Loyola University New Orleans 1990 — 1994
Bachelor of Science (BS), Public Relations and Marketing
Washington University February 2009 - Present
ARAMARK June 2008 - January 2009
The Junior League of San Antonio 2007 - 2008
Savvis Communications February 2003 - May 2007
Ascent Corp. February 2003 - May 2007
Ann Taylor August 2000 - March 2006
The Ritz-Carlton Hotel Company L.L.C. November 2002 - April 2003
American Airlines April 2001 - November 2002
TWA July 1992 - April 2001
Skills
Management, Leadership, Team Building, Event Planning, Project Planning, Fundraising, Retail, Program Management, Strategic Planning, Project Management, Microsoft Office, Customer Service, Public Speaking, Access, Time Management, Real Estate, Team Leadership, Customer Satisfaction, Operations Management, Facilities Management, Vendor Management
Education
Maryville University of Saint Louis 2004 — 2007
BA, English, History, Philosophy
Southeast Missouri State University 1988 — 1990
English and Philosophy
Parkway West high school 1984 — 1988
REAL. Insights + Strategy January 2013 - Present
Vicar + Tart 2008 - 2012
Unit 7 (Part of Omnicom Group) April 2007 - 2008
Omnicom Group 2005 - 2007
ExxonMobil 2003 - 2004
DaimlerChrysler 2002 - 2002
The Ritz-Carlton Hotel Company L.L.C. 1999 - 2000
Skills
Integrated Marketing, Interactive Marketing, Brand Management, Brand Developement, Research Design, Brand Development, Marketing Research, Entrepreneurship, Digital Marketing, Strategy, Marketing Strategy, Customer Insight, Product Launch, Relationship Marketing, Positioning, Digital Strategy, Brand Architecture, Consumer Behaviour, Segmentation, Creative Strategy, Marketing, Corporate Branding, Market Research, Global Marketing, Advertising, Marketing Management, Analytics, Customer Acquisition, B2B Marketing, Marketing Communications, Competitive Analysis, Start-ups, FMCG, Brand Equity, Consumer Insight, Direct Marketing, Mobile Marketing, Market Analysis, Business Insights, Business Development, Shopper Marketing, Competitive Intelligence
Education
HEC Paris
Upper Canada College
York University - Schulich School of Business
Lennar Homes April 2013 - Present
Preferred Safety Products October 2011 - January 2013
The Ritz-Carlton Hotel Company L.L.C. July 2003 - October 2011
Marriott International July 2003 - October 2011
Skills
Stragegic Thinker, Passionate Leader, New Business Development, Builder of successful..., Teacher, Coach, Encourager, Motivational Speaking, Entrepreneurship, Leadership, Marketing, Public Speaking, Real Estate, Marketing Strategy, Strategic Planning, Online Marketing, Sales, Nonprofits, Business Planning, Team Building, Marketing Management, Recruiting, Management, Social Media Marketing, Luxury, Sellers, Team Leadership, Coaching, Fundraising, Selling, Sales Management, Event Management, Customer Service, Negotiation, Training, Technical Assistance, Leadership Development, Budgets, Advertising, Business Development, Event Planning, Contract Negotiation, Public Relations, Market Research, Social Networking, Strategy, Marketing Communications, Social Media, Online Advertising, Competitive Analysis
Education
Syracuse University 1991 — 1992
Executive Management Program, Leadership Program for Presidents & CEO's
Lindenwood University 1984 — 1988
Master's Degree, MBA
Southeast Missouri State University 1976 — 1980
Bachelor's Degree, Business Administration; Marketing Management; Sales Management, Public Relations
Annapolis Yacht Club July 2011 - Present
Oakland Hills Country Club November 2009 - June 2011
The Country Club of St. Albans August 2005 - October 2009
Ritz Carlton June 2004 - August 2005
The Ritz-Carlton Hotel Company L.L.C. April 2003 - 2004
Pinehurst Resort March 2001 - 2003
Duquesne Club 1996 - 1999
Skills
Banquets, Menu Development, Catering, Food & Beverage, Hospitality Management, Culinary Skills, Restaurants, Hospitality Industry, Resorts, Hospitality, Restaurant Management, Hotels, Food, Fine Dining, Inventory Management
Education
Indiana University of Pennsylvania 2000 — 2003
Bachelor's degree, Hotel, Motel, and Restaurant Management
Indiana University of Pennsylvania 1996 — 1997
Certificate, Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2013 - July 2014
The Sea Pines Resort March 2013 - August 2013
Skills
Hospitality, Event Management, Customer Service, Food & Beverage, Hospitality Management, Social Media, Public Relations, PowerPoint, Social Networking, Microsoft Word, Time Management, Teamwork, Event Planning, Microsoft Office, Public Speaking
Education
Georgia Southern University 2009 — 2013
Bachelor of Science (B.S.), Hotel and Restaurant Management
Olympic Foundry, Inc July 2015 - Present
Northwest Administrators, Inc December 2012 - July 2015
Kansas State University June 2010 - August 2012
The Ritz-Carlton Hotel Company L.L.C. May 2009 - August 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Employee Relations, Process Improvement, Human Resources, Team Building, Accounting, Policy, Access, Data Entry, Facebook, Customer Satisfaction, Time Management, Social Media, Prezi, Outlook, Accounts Payable, Recruiting, Payroll, Payroll Taxes, Tax Preparation
Education
Kansas State University 2008 — 2012
Human Resource Management, Leadership Studies, Human Resource, Management
Blue Valley North Highschool 2004 — 2008
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - April 2015
The Ritz-Carlton Hotel Company L.L.C. December 2012 - February 2014
The Ritz-Carlton July 2010 - December 2012
The Ritz-Carlton Hotel Company LLC May 2011 - June 2011
The Hotel Jerome June 2009 - July 2010
The Hotel Jerome, A Rock Resort May 2008 - August 2008
Kellogg Hotel and Conference Center 2006 - 2008
Fox Hills Golf & Banquet Center 2003 - 2008
The Ritz-Carlton Club May 2007 - August 2007
Skills
Food & Beverage, Banquets, Hospitality Industry, Hotels, Restaurants, Resorts, Micros, Menu Development, Event Planning, Food, Catering, MICROS, Pre-opening, Hospitality
Education
Michigan State University 2005 — 2009
Bachelor of Arts (BA), Hospitality Business
Nexus Hospitality LLC January 2008 - Present
Clarity Consultants April 2014 - Present
The Tryall Club 2007 - 2008
TWELVE Hotels and Residences 2004 - 2006
The Ritz-Carlton Hotel Company L.L.C. 1991 - 2004
Revenue Analytics, Inc./Aeronomics 1995 - 1996
Princess Hotels International 1985 - 1991
Registry Hotels 1983 - 1985
Sigma Nu Fraternity, Inc. August 1982 - April 1983
Skills
Leadership, Training, Hospitality, Recruiting, Hotels, Strategy, Coaching, Management, Resorts, Business Planning, Team Building, Marketing Strategy, Organizational..., Hospitality Industry, Marketing, Business Development, Strategic Planning, Hiring, Revenue Analysis, Talent Management, Hospitality Management, Advertising, Pre-opening, Customer Satisfaction, Food & Beverage, Budgets, Hotel Management, Sales, Leadership Development, Consulting, Restaurants, Succession Planning, New Business Development, Customer Service, Business Strategy, Employee Relations, Brand Development, Sales Management, Negotiation, Event Management, Cross-functional Team..., Account Management, Hospitality Consulting, PEOPLE, Not for Profit, Fundraising, Curriculum Development, Teaching, Emotional Intelligence, Culture Change
Education
Grand Canyon University 2014 — 2017
Doctor of Education (Ed.D.), Psychology; Organizational Performance Excellence
University of Arizona 2014 — 2015
Adjunct Mentor Eller School of Management, Entrepreneurship and Innovation
St. Joseph's University 2011 — 2013
Master of Organizational Development and Leadership, Organizational Behavior Studies and Talent
University of Nebraska-Lincoln 1978 — 1982
Bachelor's degree, Economics
Omaha Westside High School 1975 — 1978
High School
University of Tennessee August 2013 - Present
Ale House February 2009 - February 2012
First Tennessee Bank November 2006 - May 2009
Health Essentials January 2004 - May 2006
The Ritz-Carlton Hotel Company L.L.C. May 2000 - January 2004
Harrah's Tunica March 1997 - May 2000
Skills
Analytics, Leadership, Statistics, Data Mining, Management, Project Management, Marketing, Entrepreneurship, Finance, Quantitative Analytics, Operations Management, Sales, Data Analysis, Data Management, SAS, Microsoft Excel, Analysis, Supply Chain Management
Education
The University of Tennessee College of Business Administration, Knoxville 2014 — 2015
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
The University of Tennessee College of Business Administration, Knoxville 2012 — 2014
Master of Science, Business Analytics
The University of Tennessee College of Business Administration, Knoxville 1987 — 1991
Bachelor of Science (BS), Business Administration, Marketing
Socially Serene Events October 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2013 - April 2013
The Ritz-Carlton Hotel Company L.L.C. February 2012 - January 2013
Table One (Subsidiary of Carole Parks Catering) March 2011 - December 2011
Carole Parks Catering February 2008 - December 2011
Foxhall Resort & Sporting Club August 2010 - November 2010
Global Event Partners Atlanta (Formerly Atlanta Arrangements, Inc. January 2008 - January 2010
The Ashford Club October 2008 - March 2009
Georgia Aquarium August 2008 - September 2008
Meeting Expectations February 2008 - July 2008
Skills
Wedding Planning, Weddings, Event Planning, Event Management, Meeting Planning, Parties, Private Events, Corporate Events, Catering, Tourism, Hospitality, Social Media, Trade Shows, Food & Beverage, Menu Development, Customer Service, Marketing, Social Networking, Public Relations, Budgets, Hospitality Industry, Food, Hotel Management, Hotels, Resorts, Banquets, Social Media Marketing, Restaurants, Hospitality Management
Education
Georgia State University 2008 — 2009
B.B.A., Hospitality Administration
Georgia Perimeter College 2005 — 2007
Associate of Science (A.S.), Business Administration and Management, General
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - May 2015
TEAM Enterprises February 2013 - January 2014
Chickie's and Pete's September 2011 - October 2012
S.A. RECASENS February 2011 - September 2011
Ruby Tuesday June 2007 - September 2011
Skills
Restaurants, Restaurant Management, Food & Beverage, Bartending, Menu Development, Fine Dining, Food Service, Catering, Hospitality, Banquets, Micros, Hospitality Management, Culinary Skills, ServSafe, New Restaurant Openings, Hospitality Industry, Resorts, Alcoholic Beverages, Cocktails, Beer, Food Safety, TIPS Certified
Education
Indiana University of Pennsylvania 2006 — 2010
bachelors, Hospitality Management
Denver Museum of Nature & Science August 2015 - Present
Denver Museum of Nature & Science March 2014 - Present
The Ritz-Carlton Hotel Company LLC June 2013 - January 2014
The Ritz-Carlton Hotel Company L.L.C. October 2008 - June 2013
Kimpton Hotels & Restaurants, Hotel Monaco August 2006 - April 2008
Skills
Hospitality Management, Food & Beverage, Employee Training, Catering, Banquet Operations, Trade Shows, Restaurants, Wine Tasting, Vegetarian Cooking, Love to Cook, Customer Service, Food Service Sanitation, Service Delivery, Food Service Operations, Food Industry, Hospitality Industry, Food Safety, Cooking, Hands-on Training, Process Control, Inventory, Banquets, Hotels, Hospitality
Education
Corepower Yoga 2014 — 2014
Registered Yoga Teacher, 200 Hour Yoga Alliance & XP, Complete, Certified
Johnson and Wales University 2005 — 2009
Bachelor of Arts (BA), Food & Beverage Management
A.T. Still University August 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - July 2014
YMCA of the Palms August 2013 - July 2014
Forest Akers Golf Course May 2012 - July 2013
Michigan State University Rec Sports January 2012 - May 2013
The State News July 2011 - January 2013
Skills
Research, PowerPoint, Microsoft Word, Microsoft Office, Teamwork, Public Speaking, Microsoft Excel, Facebook, Social Media, Higher Education, Event Planning, Fitness Training, Team Building, Leadership
Education
A.T. Still University of Health Sciences 2014 — 2017
Master of Science (M.S.), Occupational Therapy/Therapist
Michigan State University 2009 — 2013
Bachelor of Science (B.S.), Kinesiology and Exercise Science with a Health Promotion Specialization
The Ritz-Carlton Hotel Company L.L.C. June 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2013 - Present
The Ritz-Carlton Hotel Company LLC March 2013 - Present
Fashion Model/Actress January 2002 - Present
Catch air January 2011 - August 2011
Red Rabbit August 2010 - January 2011
Taco Mac September 2007 - April 2010
Skills
Photography, Childcare, Restaurants, Customer Service, Servers, Drawing, Hosting, Party Plan, Logo Design, Data Entry, Modeling, Pharmaceutical Industry, Social Networking, Sociology, Acting, Long Distance Running, Lacrosse, Hospitality
Education
Georgia Perimeter College 2014 — 2016
Business, Management, Marketing, and Related Support Services
Gwinnett Technical College 2012 — 2012
Pharmacy Technician, Pharmacy Technician/Assistant
chs
Georgia College and State University J. Whitney Bunting College of Business February 2011 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2013 - August 2014
Reynolds Plantation August 2007 - February 2013
Martin 3 LLC October 2011 - December 2011
Tabitha's Bakery October 2011 - November 2011
Museum of Arts and Sciences, Macon Ga May 2011 - August 2011
Skills
Innovative Thinking, Creative Development, SPSS, Marketing Research, Social Media, Social Media Marketing, Facebook, Event Planning, Market Research, Marketing, Advertising, Marketing Communications, Social Networking, Marketing Strategy, Public Relations, Research, Entrepreneurship, Strategic Planning, Sales
Education
Georgia College and State University 2009 — 2011
BBA, Marketing
Georgia Military College-Milledgeville Campus 2006 — 2008
Associates, General Studies in Science
Experient May 2015 - Present
The Fairmont Washington, D.C. February 2014 - May 2015
The Ritz-Carlton Hotel Company L.L.C. November 2013 - February 2014
The Ritz-Carlton Hotel Company LLC December 2012 - November 2013
The Carolina Inn July 2010 - November 2012
The Ritz-Carlton Hotel Company LLC August 2009 - July 2010
Skills
Event Management, Hospitality Industry, Marketing, Customer Service, Microsoft Office, Budgets, Hotels, Event Planning, Hospitality Management, Microsoft Excel, Sales, Hospitality, Public Relations, Catering, Banquets
Education
High Point University 2000 — 2004
Business Administration, Marketing
High Point University 2000 — 2004
Frontier Communications March 2015 - Present
Ericsson September 2013 - March 2015
Microsoft August 2011 - September 2013
Tangerine Global LLC. January 2010 - July 2011
Combest July 2007 - January 2010
Accor North America July 2006 - July 2007
Guest-Tek Interactive October 2003 - March 2006
The Ritz-Carlton Hotel Company L.L.C. August 2000 - November 2003
Skills
Project Management, Agile Project Management, Project Portfolio..., Project Delivery, Project Planning, IPTV, Digital Media, VoIP, Program Management, Integration, Security, Data Center, Product Management, Disaster Recovery, Management, Solution Architecture, System Deployment, Unified Communications, Wireless, Cross-functional Team..., PMO, Cloud Computing, Telecommunications, Leadership, PMP, Vendor Management, Mobile Devices, IT Strategy, Enterprise Software, Software Project..., SaaS, IT Management, Pre-sales, Information Technology, Strategy, Consulting, Team Leadership, Software Development, Agile Methodologies, Strategic Planning, IP, Enterprise Architecture, Networking, Business Development, Business Analysis
Education
McNeese State University 1999 — 2000
B.A., Communications and Technology
University of Texas at Austin 1997 — 1999
n/a, Communications and Critical Theory
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
Wyndham Worldwide November 2013 - March 2014
Hilton Worldwide October 2011 - September 2013
Marriott International November 2010 - September 2011
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - November 2009
Metro Inc. December 2004 - November 2008
Skills
Leadership, Hotels, Customer Satisfaction, Hotel Management, Time Management, Customer Service, Front Office, Hospitality Industry, Rooms Division, Hospitality, Hospitality Management, Pre-opening, Resorts, Sales, Restaurants
Education
University of Guelph 2011 — 2013
Bachelor of Arts (B.A.), Geography
George Brown College 2008 — 2010
Associates Degree, Hotel Management
Chaminade College School 2003 — 2007
OSSD
Marriott Hotels July 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2013 - July 2014
The Ritz-Carlton Hotel Company LLC May 2012 - April 2013
Four Seasons Hotels and Resorts January 2012 - April 2012
Skills
Hospitality, Food & Beverage, Hospitality Management, Hospitality Industry, Hotels, Rooms Division, Restaurants, Event Management, Human Resources, Festivals, Meeting Planning
Education
Southern New Hampshire University 2015 — 2016
Master’s Degree, Human Resources Management/Personnel Administration, General
George Mason University 2010 — 2012
Bachelor of Science (BS), Tourism and Events Management
Northern Virginia Community College 2009 — 2010
Associate of Science (A.S.), General Studies
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - April 2014
BMO Financial Group April 2013 - August 2013
Rosedale Golf Club May 2012 - September 2012
BMO Financial Group May 2011 - December 2011
Skills
Food, Wine, Teamwork, Customer Service, Hospitality, Customer Satisfaction, Food, Time Management, Event Management, Event Planning, Fine Dining, Administration, Hospitality Management, Process Scheduler, Hospitality Industry
Education
George Brown College 2014 — 2016
Bachelor of Applied Business, Hospitality Operations Management
George Brown College 2012 — 2014
Diploma, Food & Beverage Management
Branksome Hall 2005 — 2010
High School Diploma, High School/Secondary Diplomas and Certificates
The Ritz-Carlton Hotel Company L.L.C. March 2013 - Present
Teds Montana Grill November 2009 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Fine Dining, Teamwork
Education
Kennesaw State University 2009 — 2014
Bachelor of Science (BS), Psychology
Gail Oversteg May 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. 2014 - 2015
Seastar Restaurant and Raw Bar June 2013 - January 2014
Restaurant Trokay January 2013 - February 2013
The Ritz-Carlton Hotel Company L.L.C. July 2010 - January 2013
The Ritz-Carlton Half Moon Bay October 2012 - October 2012
The Cork and More June 2008 - June 2009
The Ritz-Carlton Denver November 2007 - May 2008
Skills
Wine Lists, Wine & Food Pairing, Supervisory Skills, Wine & Spirits Industry, Food & Beverage, Wine Tasting, Restaurants, Wine, Hospitality, Food, Menu Development, Hotels, Restaurant Management, Hospitality Management
Education
Metropolitan State University of Denver
Pre-MBA
Metropolitan State University of Denver 2005 — 2010
B.S., Molecular Biology
International Sommelier Guild 2007 — 2010
Diploma Level Sommelier Certification
Southern Wine & Spirits July 2015 - Present
Southern Wine & Spirits April 2014 - July 2015
The Ritz-Carlton Hotel Company L.L.C. September 2013 - April 2014
Marriott Vacations Worldwide May 2012 - June 2013
Marriott's Grande Ocean May 2011 - August 2011
Skills
Customer Service, Microsoft Office, PowerPoint
Education
High Point University 2008 — 2012
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
The Ritz-Carlton Hotel Company, L.L.C. November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
Omni Charlotte hotel March 2013 - March 2014
Four Seasons Hotels and Resorts May 2012 - March 2013
Four Seasons Hotels and Resorts December 2010 - May 2012
Pan Pacific Hotels Group May 2010 - November 2010
Skills
Opera, Timesaver, Watson, Process Scheduler, Resorts, Banquets, Customer Service, Event Planning, Hospitality Industry, Hospitality Management, Hotels, Hotel Management
Education
Lees-McRae College 2006 — 2010
Sports Management and Business
Bali International School
The Ritz-Carlton, Orlando Grande Lakes June 2015 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando September 2014 - June 2015
The Ritz-Carlton Hotel Company L.L.C. August 2012 - August 2014
Marriott International August 2010 - November 2011
Marriott International April 2008 - August 2010
Corporate Executive Board 2006 - 2008
Skills
Portfolio Management, Financial Modeling, Cross-functional Team..., Finance, Asset Managment, Accounting, Asset Management, Financial Analysis, Due Diligence, Analysis, Forecasting, Strategy, Valuation, Internal Audit, Hospitality, Hospitality Management, Hotels, Hotel Asset Management, Hotel Administration, Team Leadership, Team Management, Project Management, Strategic Planning, Intercultural..., Legal Compliance, legal writing, Business Analysis, Process Improvement, Process Management, Budgets, Event Planning, Management
Education
Georgetown University 2002 — 2006
B.A., History; Spanish
Brooks School 1998 — 2002
Sheraton Hotels & Resorts November 2014 - Present
DoubleTree by Hilton March 2014 - August 2014
Hilton Worldwide September 2012 - December 2013
The Ritz-Carlton Hotel Company LLC February 2010 - September 2012
The Ritz-Carlton Hotel Company L.L.C. October 2007 - February 2010
The Philadelphia Airport Marriott September 2006 - October 2007
Skills
Hospitality, Hotels, Hospitality Industry, Food & Beverage, Event Planning, Customer Service, Revenue Analysis, Management, Leadership, Sales, Rooms Division, Banquets, Catering, Tourism, Restaurants, Front Office, Contract Negotiation, Networking, Hospitality Management
Education
Kennesaw State University 2014 — 2016
Neumann University 2003 — 2006
BS
Whisk and Batter January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
Publix Super Markets May 2010 - November 2013
Aeropostale May 2012 - May 2013
Skills
Culinary Skills, Horses, Selling, Customer Service, Customer Satisfaction, Customer Retention, Pastry, Chef, Catering, Desserts, Cakes, Food Service, Baking, Chocolate, Cake Decorating, Fine Dining, Banquets, Restaurants, Cooking, Hospitality, Hospitality Industry, Recipes, Hotels, Food Safety, Resorts, Food, Sanitation, Food Preparation, Sales
Education
Nova Southeastern University 2013 — 2015
Bachelor of Business Administration (BBA), Marketing & Entrepreneurship
Johnson and Wales University 2011 — 2013
Associate of Science (A.S.), Culinary Arts/Chef Training
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2013 - November 2014
Benchmark Resorts & Hotels July 2013 - December 2013
Marriott Vacation Club International March 2013 - December 2013
Walgreens July 2012 - March 2013
W Hotels June 2009 - July 2012
Skills
Front Office, Hotel Management, Property Management..., Hotels, Micros, Hospitality Industry, Resorts, Hospitality Management, Rooms Division, Hospitality, Revenue Analysis, Pre-opening, Yield Management, Food & Beverage, Guest Service Management, GSS, Employee Training, Operations Management, Management, Loss Prevention, Night Audit, Leadership, Tourism, Hotel Booking, Customer Service, Customer Satisfaction, Concierge Services, Time Management, Restaurants, Opening Hotels, Process Scheduler, OnQ, Guest Recovery, Catering, Opera, Pre-opening experience, Banquets, Inventory Management, Training, Sales, Reservation, Up-selling, Microsoft Word, Microsoft Office, Microsoft Excel, POS, PowerPoint, Convention Services, Restaurant Management, Leisure
Education
Miami Dade College 2005 — 2007
booj March 2012 - Present
E. Anthony Meetings & Events, LLC November 2009 - March 2012
National MS Society 2009 - 2009
The Ritz-Carlton Hotel Company L.L.C. 2007 - 2008
Education
University of Denver
Master's Degree, MPS - Master of Professional Studies, Applied Communications
Metropolitan State University of Denver
Bachelor's Degree, Bachelor of Arts - Hospitality, Tourism, and Events
The St. Regis September 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. March 2015 - September 2015
The Ritz-Carlton Hotel Company L.L.C. March 2013 - February 2015
The Ritz-Carlton Hotel Company LLC April 2011 - February 2013
Great American Restaurants June 2010 - November 2010
Starbucks October 2007 - April 2009
Dunkin' Brands April 2003 - October 2007
Skills
Menu Development, Culinary Skills, Food & Beverage, Restaurants, Wine, Food, Food Service, Bartending, Hospitality Management, Hotels, Hospitality Industry, Fine Dining, Catering, Hospitality, Restaurant Management, Micros, ServSafe, Hotel Management, Rooms Division, Customer Satisfaction, Front Office, Sanitation, Event Management, Food Safety, MICROS
Education
Johnson & Wales University-Charlotte 2010 — 2012
Bachelor of Science (B.S.), Culinary Arts & Food Service Management, Cum Laude
Johnson & Wales University-Charlotte 2009 — 2010
Associate of Science (A.S.), Culinary Arts, Cum Laude
The Watergate Hotel September 2015 - Present
Le Pain Quotidien April 2015 - September 2015
Compass Group North America November 2012 - August 2013
Compass Group North America February 2011 - November 2012
The Ritz-Carlton Hotel Company L.L.C. January 2010 - June 2010
Jumeirah Group / Jumeirah Hotels & Resorts January 2008 - October 2009
Four Seasons Hotels and Resorts January 2007 - July 2007
Skills
Event Planning, Hospitality Management, Management, Public Relations, Sales, Hotels, Restaurants, Catering, Food Service, Banquets, Event Management, Food, Front Office, Hospitality, Hospitality Industry, MICROS, Retail, Hotel Management, Food & Beverage, Food, Menu Development
Education
Les Roches International School of Hotel Management 2006 — 2010
Downtown Grand Las Vegas January 2014 - Present
Lettuce Entertain You January 2012 - January 2014
Four Seasons Hotels and Resorts March 2009 - January 2012
Four Seasons Hotels and Resorts August 2007 - March 2009
The Ritz-Carlton Hotel Company L.L.C. August 2005 - August 2007
Isleworth Country Club July 2004 - July 2005
Loews Hotels August 2002 - August 2004
Marriott International October 1999 - August 2002
Skills
Food & Beverage, Restaurants, Fine Dining, Menu Development, Banquets, Hospitality Management, Restaurant Management, Hospitality, Catering, Micros, Culinary Skills, Hospitality Industry
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2004 — 2006
associate of arts, culinary arts
Michigan State University 1997 — 2002
bachelor of arts, Hospitality Business
Milford High School 1993 — 1996
College preparatory
Southern Marsh Collection March 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - February 2014
Insight Global June 2013 - October 2013
Southern Tide January 2010 - January 2013
Korff Enterprises 2012 - 2012
Skills
Event Planning, Time Management, Leadership, Social Media Marketing, Interpersonal..., Event Management, Networking, Sales, PowerPoint, Organization &..., Problem Solving, Communication, Microsoft Office, Coordinating Events, Teamwork, Hospitality, Hotels, Social Media, Customer Service, Microsoft Excel, Marketing
Education
Louisiana State University 2009 — 2013
Bachelor of Science (B.S.), Marketing
The Ritz-Carlton Hotel Company, L.L.C. April 2013 - Present
Mandarin Oriental Hotel Group June 2009 - August 2010
The Ritz-Carlton Hotel Company L.L.C. October 2006 - June 2009
Skills
Hospitality Management, Hospitality Industry, Pre-opening, Hotels, Food & Beverage, Hotel Management, Resorts, Hospitality, Front Office, Fine Dining, Restaurants, Catering, Revenue Analysis, Rooms Division
Education
Leeds Metropolitan University 1996 — 1999
Bachelor's degree, Hospitality Administration/Management
Stars Rooftop Bar and Grill November 2014 - Present
Luckhaus & Brubaker's Sweets and Treats August 2014 - Present
WildFlour Pastry June 2014 - November 2014
The Ritz-Carlton Hotel Company L.L.C. November 2013 - June 2014
Johnson & Wales University September 2012 - November 2013
Chobani March 2013 - March 2013
Kiawah Island Golf Resort March 2012 - August 2012
McCormick & Schmick's January 2012 - February 2012
Weis Markets June 2011 - December 2011
Skills
Timelines, Respect, Listener, Eager to learn new..., Enthusiastic..., Flexibility, Friendly Personality, Works well with people, Positive Can-do Attitude, Organization, Close Attention to..., Chef, Food, Food, Pastry
Education
Johnson & Wales University-Charlotte 2012 — 2013
Bachelor of Science (B.S.), Food Service Management/Food and Beverage Management, 3.89
Johnson & Wales University 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Baking and Pastry Arts/Baker/Pastry Chef, 3.87
Breeze of Mediterranean Catering April 2014 - Present
Hilton New York Fashion District 2013 - September 2014
A la Turka Restaurant 2012 - 2013
Dervish Restaurant 2010 - 2012
Marriott International 2009 - 2010
General Staff of the Republic of Turkey 2008 - 2009
The Ritz-Carlton Hotel Company L.L.C. 2002 - 2008
Skills
Catering, Event Planning, Event Management, Hospitality Management, Mediterranean, Restaurant Management, Guest Service Management, Tourism, Menu Development, Protocol, Tour Operations, Hospitality, Food & Beverage, Mediterranean Cuisine, Restaurants, Banquets, Hotel Management, MICROS
Education
Marmara Üniversitesi 2002 — 2006
Bachelor's degree, Hospitality Administration/Management
MIM Hotelier&Vacational High School 1998 — 2002
My Scratch Offs, LLC August 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. July 2010 - May 2013
Dots November 2011 - July 2012
Skills
Customer Service, Social Media Marketing, Scratch Off Products, Promotional Products, Creative Writing, Marketing, Facebook, Customer Satisfaction, End User Training, Personnel Management, Retail, Sales, Time Management, Editing, Hospitality, Visual Merchandising, Corporate Communications, Vocalist
Education
Lindenwood University
Corporate Communications
Southwestern Illinois College
Associate of Arts (AA)
Bastille kitchen May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. July 2014 - May 2015
The Ritz-Carlton Hotel Company L.L.C. December 2013 - July 2014
The Ritz-Carlton Hotel Company LLC November 2010 - December 2013
Demoulas Supermarkets March 2009 - August 2010
Skills
Fluent in Armenian, Problem Solving, Time Management, Food Safety, French Macaroons, Baking, Pastry, Bread, Woodworking, PowerPoint, Customer Service, Culinary Skills, Team-oriented, Chocolate, Cakes, Desserts, Cookies, Recipes, ServSafe, Cake Decorating, Serve Safe Certified, Flavors, Banquets, Restaurants, Menu Development, Confectionery, Teamwork
Education
Johnson and Wales University 2009 — 2013
B.S Baking & Pastry Arts, A.S Baking & Pastry Arts, Baking & Pastry Arts
Ecole Nationale Supérieure de la Pâtisserie 2011 — 2011
Certificate of Completion, Neo-Classic French Pastry
Inspirato with American Express May 2015 - Present
Inspirato August 2014 - Present
The Ritz-Carlton Hotel Company, L.L.C. February 2014 - August 2014
The Ritz-Carlton Hotel Company L.L.C. January 2013 - February 2014
The Ritz-Carlton Hotel Company LLC August 2012 - January 2013
Ashford University January 2012 - August 2012
Frontside Grind Coffee & Espresso November 2010 - November 2011
Xanterra Parks & Resorts June 2010 - October 2010
Sunset Farm Organics November 2009 - April 2010
Xanterra Parks & Resorts June 2009 - October 2009
Skills
Hospitality, Hospitality Management, Customer Satisfaction, Customer Service, Food & Beverage, Facebook, Microsoft Word, Food, Event Management, Microsoft Excel, Restaurants, SalesForce, Hotels
Education
Johnson and Wales University 2005 — 2009
Bachelors, Hospitality Administration/Management
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. March 2014 - March 2015
The Ritz-Carlton Hotel Company LLC October 2011 - March 2014
The Partridge Inn October 2009 - October 2011
The Ritz-Carlton Hotel Company LLC January 2005 - October 2009
Cumulus Media January 2005 - March 2006
Walt Disney World June 2000 - September 2003
Skills
Hospitality Industry, Hotels, Resorts, Hospitality, Hotel Management, Food & Beverage, Banquets, Front Office, Pre-opening, Catering, Revenue Analysis, Micros, Yield Management, Rooms Division, Restaurants, Menu Development, Meeting Planning, Convention Services, Property Management..., Facebook, Wedding Planning, Social Media, Event Planning, Banquet Operations, Delphi, MICROS
Education
Georgia College and State University 2000 — 2005
Bachelor of, Mass Communication/Public Relations
Marrott International August 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - August 2015
The Ritz-Carlton Hotel Company LLC March 2011 - January 2014
The Ritz-Carlton Hotel Company LLC 2009 - March 2011
The Ritz-Carlton Hotel Company LLC 2008 - 2009
The Ritz-Carlton Hotel Company LLC 2007 - 2008
The Ritz-Carlton Hotel Company LLC 2005 - 2007
The Eden Resort Inn & Suites 2002 - 2004
Skills
Rooms Division, Resorts, Hotel Management, Time Management, Front Office, Leadership, Hospitality Management, Employee Engagement, Hotels, Hospitality Industry, Pre-opening, Hospitality, Budgets, Revenue Analysis, Customer Satisfaction, Customer Service, Management, Sales
Education
Conestoga Valley High School 1995 — 1999
High School Diploma
HACC, Central Pennsylvania's Community College
Associates degree, Hospitality Management
Caesars Entertainment Corporation / Harrah's New Orleans February 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - September 2014
Six South St Hotel December 2010 - February 2014
Fairfield Inn & Suites by Marriott - Maine Course Hospitality Group June 2009 - December 2010
Best Western International May 2007 - March 2009
Fairfield Inn & Suites by Marriott August 2006 - April 2007
Sheraton Harborside Hotel June 2002 - May 2006
Skills
Rooms Division, Front Office, Guest Satisfaction, Hotel Management, Hospitality Management, Corporate Social..., Time Management, Problem Solving, Accounting System, Skilled Multi-tasker, Challenge Driven, Customer Satisfaction, Revenue Analysis, Hospitality Industry, Hotels, Hospitality, Opening Hotels, Pre-opening, Property Management..., Resorts, Yield Management
Education
Southern New Hampshire University 2012 — 2015
Master of Business Administration (MBA), Corporate Social Responsibility / Marketing
University of New Hampshire - Whittemore School of Business and Economics 2004 — 2006
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Johnson and Wales University 2000 — 2002
Associates, Hotel & Restaurant Management
The Ritz-Carlton Hotel Company L.L.C. July 2011 - Present
the shrine chicago 2013 - 2015
the shrine chicago 2013 - 2015
Eros restaurant MO September 2012 - June 2013
Eurostars Hotels May 2011 - June 2011
The Ritz-Carlton Hotel Company L.L.C. March 2009 - April 2010
Skills
Restaurants, Cooking, Hotels, Food, Microsoft Office, Event Planning, Customer Service, English, Catering, Menu Development, Hospitality, Public Relations, Hotel Management
Education
Lindenwood University 2011 — 2015
Bachelor of Arts (B.A.), Physical Education Teaching and Coaching
Lindenwood University 2011 — 2013
Bachelor of Arts (B.A.), Physical Education Teaching and Coaching
IES pere calders 2011 — 2012
Bachelor of Applied Science (BASc), phyics, chemistry, math and technology
Holland and Sherry June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. July 2012 - June 2014
The Ritz-Carlton Hotel Company L.L.C. October 2010 - July 2012
Ravan Inc September 2009 - September 2010
Skills
Sales Process, Customer Service, Interior Design, LEED AP
Education
Mississippi State University 2005 — 2009
Bachelor of Science (BS), Interior Design
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - August 2014
DARCARS February 2013 - May 2013
The Ritz-Carlton Hotel Company LLC 2004 - October 2012
The Ritz-Carlton Hotel Company, L.L.C. March 2003 - February 2004
Bloomingdale's November 2001 - December 2002
Management Analysis Inc. March 2000 - September 2001
Dewberry & Davis March 1999 - December 1999
Franklin Covey April 1998 - March 1999
Skills
MS Office Suite, Customer Service, Internet Research, Hospitality, Time Management, PowerPoint, Microsoft Excel, Customer Satisfaction, Microsoft Word, Sales, Social Media, Front Office, Social Networking, Teamwork, Retail, Writing, Basic HTML, Bilingual..., Latin American Studies
Education
George Mason University 2008 — 2012
Bachelor of Arts (B.A.), Global Affairs
George Mason University
The Ritz-Carlton Hotel Company L.L.C. December 2013 - Present
The Ritz-Carlton Hotel Company LLC January 2013 - December 2013
Columbia Country Club September 2012 - December 2012
BHPi3 June 2012 - August 2012
LSU Athletic Department January 2012 - May 2012
Vineyard Vines September 2008 - May 2012
Vineyard Vines June 2008 - January 2012
Marucci Elite September 2011 - December 2011
Skills
Event Planning, Customer Service, Sports, Merchandising, Facebook, Social Media, Twitter, Promotions, Microsoft Word, Sports Marketing, Time Management, Social Networking, Research, Event Management, Microsoft Excel, Public Relations, Management, Fundraising, Marketing, Hospitality, Microsoft Office, Sponsorship, Social Media Marketing, Leadership, PowerPoint, Sales
Education
Louisiana State University 2008 — 2012
Bachelor of Science, Sports Administration, Business
Georgetown Visitation Preparatory School 2004 — 2008
The Ritz-Carlton Hotel Company L.L.C. May 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2012 - May 2014
The Ritz-Carlton Hotel Company LLC August 2011 - November 2012
Skills
Customer Service, Research, Rooms Division, Front of the House, Hotel Management, Hospitality Management, Hospitality Industry, Front Office, City Properties, Hotels, Hospitality, Tourism, Rooms Division..., Guest Services, Training, Luxury Hotels, Heart of the House, Housekeeping, Laundry, AAA Five Diamond, Forbes Five Star, Renovation, Resort Properties, Garage, Process Oriented, Hotel and Guest Room...
Education
Louisiana State University 2003 — 2007
Bachelor of Arts (B.A.), Public Relations and Minor in Business Administration
The Ritz-Carlton Hotels of Atlanta August 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - July 2015
The Ritz-Carlton Hotel Company LLC February 2013 - November 2013
Hampton Inn March 2012 - February 2013
Rosswood Plantation March 2002 - January 2012
Fairview Inn May 2010 - December 2011
Hotel Chester August 2007 - August 2011
Skills
OnQ, POS, First Aid, ServSafe, Microsoft Office, Delphi, Opera, MARSHA, Hospitality Management, Food & Beverage, Hospitality, Restaurants, Property Management...
Education
University of Mississippi 2011 — 2012
Hospitality Management, Business Administration and Management, General
University of Mississippi Medical Center 2010 — 2011
Registered Nursing/Registered Nurse
Mississippi State University 2006 — 2010
Business Administration and Management, General
The Ritz-Carlton Hotel Company L.L.C. August 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. July 2006 - August 2013
Marriott International February 2003 - July 2006
Marriott International October 2000 - February 2003
Marriott International October 1997 - October 2000
Education
Kent State University 1994 — 1997
Bachelor of Arts (B.A.), Pyschology
John Carroll University 1993 — 1994
The Ritz-Carlton Hotel Company L.L.C. February 2014 - Present
Steven Becker Fine Dining August 2011 - February 2014
Andrea's Gluten Free March 2010 - August 2011
One Girl Cookies September 2008 - January 2010
Skills
Cake Decorating, Plated Desserts, Team Management, NutraCoster, Desserts, Pastry, Bread, Inventory Management, Menu Development, Chef, Fine Dining
Education
French Culinary Institute 2008 — 2008
Grand Diplome, Baking and Pastry Arts/Baker/Pastry Chef
Washington University in St. Louis 2002 — 2006
Bachelor of Arts (BA), English Language and Literature, General
Langham Hospitality Group May 2014 - Present
Four Seasons Hotels and Resorts June 2003 - March 2014
The Ritz-Carlton Hotel Company L.L.C. September 2001 - May 2003
Raffles Hotels & Resorts March 2000 - September 2001
Swissotel Hotels & Resorts April 1998 - March 2000
Hyatt Hotels Corporation June 1997 - April 1998
Crowne Plaza Manhattan Times Square 1995 - 1997
Skills
Event Management, Public Relations, Luxury, Strategic Planning, Hotels, Advertising, Sales, Resorts, Marketing, Hospitality, Leadership, Tourism, Revenue Analysis, Integrated Marketing, Management, Social Media, Sales Management, Strategy, Marketing Strategy, Marketing Management
Education
Michigan State University 1989 — 1992
Bachelors, Communication
University of Detroit Jesuit High School 1985 — 1988
Bachelor of Arts (BA), Communication and Media Studies
Community & Southern Bank May 2006 - Present
The Ritz-Carlton Hotel Company L.L.C. September 2000 - July 2004
Cordero Badillo Inc June 1996 - September 2000
Skills
Banking, Retail Banking, Customer Satisfaction, Sales, Teller Operations, Personal Banking, Cash Management, Hospitality Industry, Hotels, Account Reconciliation, Marketing Communications, Account Management, Credit, Risk Management, Customer Service, Financial Analysis, Finance, Leadership, Team Building
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1997 — 2003
Bachelor's Degree, Criminology
Inter American University School of Law 1996 — 2003
Bachelor's degree, Criminology
McCormick & Schmick's January 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2006 - December 2014
Skills
Banquets, Pre-opening, Fine Dining, Hospitality Management, Food & Beverage, Menu Development, Hotels, Hospitality Industry, Catering, Restaurants, Culinary Skills, Hotel Management, Cuisine, Hospitality, Recipes, Resorts
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2001 — 2003
Associate's degree, Restaurant, Culinary, and Catering Management/Manager
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
JW Marriott Los Angeles & The Ritz-Carlton, Los Angeles January 2010 - December 2013
Marriott International December 2007 - December 2009
Skills
Hotels, Hospitality Management, Microsoft Office, Sales, Customer Service, Hospitality, Hospitality Industry, Event Planning, Food & Beverage, Trade Shows, Meeting Planning, Event Management, Social Media Marketing, Corporate Events, Hotel Management
Education
Loyola Marymount University 2003 — 2007
Bachelor's, Communications
Billtrust September 2013 - Present
Coldwell Banker Residental Brokerage August 2000 - Present
The Ritz-Carlton Hotel Company L.L.C. 1990 - August 1998
Skills
Short Sales, Buyer Representation, Condos, First Time Home Buyers, New Home Sales, Listings, Sales, Townhomes, Marketing Strategy, Sellers, Real Estate, Referrals, Relocation, ABR
Education
Middlesex County College 1988 — 1990
BA, Liberal Arts
East Brunswick High School 1986 — 1988
Premier Services February 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2003 - July 2011
JW marriott Camelback inn August 2008 - October 2010
Skills
Hospitality Management, Hospitality, Hospitality Industry, Banquets, Pre-opening, Hotel Management, Restaurants, Food & Beverage, Fine Dining, Catering, Customer Service, Hotels, Resorts
Education
Le Cordon Bleu College of Culinary Arts-Pasadena 1999 — 2002
Culinary Arts & Hospitality managment
Enhanced Vision October 2014 - Present
Clean Slate Home Inspections June 2014 - Present
Packrat Hauling 1999 - August 2014
The Ritz-Carlton Hotel Company L.L.C. September 2008 - May 2010
Nine Restaurant Group April 2006 - August 2008
Bouchon French Bistrot April 2006 - August 2008
Remax February 2005 - February 2008
Smith and Wollensky June 2004 - February 2007
Smith and Wollensky/ New York Restaurant Group October 1998 - May 2004
Skills
Leadership, Marketing Strategy, Marketing, Market Research, Social Media Marketing, Marketing Research, Social Media, Sales, Negotiation, Management, Business Development
Education
School of Visual Arts 1999 — 2002
Photojournalism
Marist College 1994 — 1996
Business/Marketing
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Westin Hotels & Resorts March 2014 - September 2014
The Ritz-Carlton Hotel Company L.L.C. August 2011 - March 2014
The Fairmont Olympic Hotel April 2010 - May 2011
The Fairmont Olympic Hotel November 2009 - April 2010
The Fairmont Copley Plaza July 2008 - November 2009
Skills
Hotel Management, Hotels, Event Planning, Management, Hospitality, Hospitality Management, Hospitality Industry, Event Management, Weddings, Customer Service, Food & Beverage, Catering, Leadership Development, Front Office, Revenue Analysis, Restaurants, Microsoft Office, Leadership, PowerPoint, Restaurant Management
Education
Case Western Reserve University - Weatherhead School of Management 2011 — 2014
MBA
Michigan State University 2004 — 2008
B.A., Hospitality Business
Morgans Hotel Group May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - September 2014
The Ritz-Carlton Hotel Company L.L.C. August 2012 - January 2014
The Ritz-Carlton Hotel Company L.L.C. December 2010 - August 2012
The Ritz-Carlton Hotel Company January 2009 - December 2010
The Ritz-Carlton Hotel Company January 2006 - December 2009
Skills
Banquets, Catering, Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Pastry
Education
Johnson and Wales University 2001 — 2003
Baking and Pastry Arts/Baker/Pastry Chef
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2012 - Present
The Ritz-Carlton Hotel Company LLC March 2010 - May 2012
Ritz Carlton Atlanta March 2007 - March 2010
Omni Hotels May 2004 - March 2007
Omni Hotel CNN Center Atlanta March 2002 - March 2004
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Pre-opening, Food & Beverage, Hospitality, Micros, Banquets, Revenue Analysis, Restaurants, Restaurant Management, Rooms Division, Catering
Education
Hotel Institute of Montreux 1995 — 1998
Hotel Management, Hospitality Administration/Management
Modern School
The Ritz-Carlton Hotel Company L.L.C. January 2014 - Present
Drury Hotels May 2012 - January 2014
St. Louis Union Station Marriott Hotel December 2008 - May 2012
Newmarket International June 2008 - December 2008
Marriott International 2005 - 2008
Skills
Hospitality, Hotels, Revenue Analysis, Hospitality Industry, Resorts, Hospitality Management, Sales, Meeting Planning, Tourism, Customer Service, Trade Shows, Event Management, Hotel Management, Corporate Events, Yield Management, Catering, Banquets, Food & Beverage, Front Office, Property Management...
Education
Missouri State University 2000 — 2003
B.S., Hospitality and Restaurant Administration, Magna Cum Laude
The Ritz-Carlton Hotel Company L.L.C. February 2014 - Present
The Ritz-Carlton Hotel Company LLC March 2012 - February 2014
The Ritz-Carlton Hotel Company LLC July 2011 - February 2012
The Ritz-Carlton Hotel Company LLC February 2010 - July 2011
The Ritz-Carlton, Westchester July 2009 - February 2010
The Ritz-Carlton, Westchester 2008 - July 2009
The Ritz-Carlton New York, Central Park 2007 - 2008
Marriott International 2006 - 2007
Marriott International 2004 - 2006
Creative Problem Solving Institute January 2003 - June 2003
Skills
Hotels, Hospitality Management, Restaurants, Food & Beverage, Hospitality Industry, Hotel Management, Budgets, Pre-opening, Customer Service, Training Delivery, Banquets, Leadership, Front Office, Resorts, Micros, Catering, Menu Development, Training, Property Management..., Fine Dining, Food, Revenue Analysis, Guest Service, Retail, Meeting Planning, Project Planning, Instructional Design
Education
James Madison University
BBA, Hospitality Tourism Management
Destination Hotels December 2014 - Present
The Keyes Company August 2013 - Present
Theenvironmentalmovement.org December 2002 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2011 - November 2014
Starwood Hotels & Resorts Worldwide, Inc. March 2009 - April 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Public Relations, Sales, Selling, Hospitality Management, Hotels, Hospitality Industry, Team Building, Residential Homes, Budgets, Customer Satisfaction, Food & Beverage, Hotel Management, Real Estate, Real Estate Economics, Investors, Gold, Silver, Economic Research, Economics, International Economics, Constitutional Law, Intellectual Property, Environmental Awareness, Nonprofits, New Business Development, Global Health, Vitamins, Fitness, Life Coaching, Herbs, Fundraising, Marketing, Negotiation, Resorts, Luxury, Restaurants, Contract Negotiation, Leadership, Training, Front Office, Guest Service Management
Education
Strayer University (VA) 2009 — 2013
Master of Science in Management, Leadership
Strayer University (VA) 2008 — 2013
Master of Business Administration (M.B.A.), Hospitality
Michigan State University 1994 — 1998
Bachelor of Arts (B.A.), Political Science
Western State College 1993 — 1994
Political Science and Government
Seaholm High School 1992 — 1993
Four Seasons Hotels and Resorts June 2014 - Present
Four Seasons Hotels and Resorts August 2011 - May 2014
Rhombus International Hotels Group January 2010 - June 2011
The Ritz-Carlton Hotel Company L.L.C. June 2009 - December 2009
NH Hoteles January 2009 - June 2009
Skills
Restaurant Management, Customer Service, Food & Beverage, Revenue & Profit Growth, Building Relationships, Quality Management, Hotel Management, Hospitality Management, Hotels, Restaurants, Hospitality, Hospitality Industry, Revenue Analysis, Micros, Banquets, Teamwork, Event Management, Food, Fine Dining, English, Employee Training, Recruiting, Problem Solving, Team Building, Close Attention to..., Menu Engineering, Social Media Marketing, Forecasting, Cost Control, Discipline
Education
Les Roches International School of Hotel Management 2008 — 2009
Postgraduate Diploma in Hotel Management, Hotel management, Master
Universidad de Cantabria 1996 — 2002
Business Management, Economy
The Ritz-Carlton Hotel Company L.L.C. March 2014 - Present
Denver Marriott West 2011 - 2014
Western Mountain Pacific Marriott Sales Office 2011 - 2011
Western Mountain Pacific Marriott Sales Office 2009 - 2011
Salt Lake City Marriott Downtown at Cherry Creek 2007 - 2009
Salt Lake City Marriott Downtown at Cherry Creek 2007 - 2007
Salt Lake City Marriott Downtown at Cherry Creek 2007 - 2007
Shadow Glen Golf Club 2006 - 2007
Skills
Marketing, Public Relations, Event Management, Corporate Events, Sales, Training, Strategy, Leadership, Contract Negotiation, Time Management, Project Planning, Management, Hotels, Budgets, Forecasting
Education
Kansas State University 2003 — 2007
Hotel & Restaurant Managment, Business Administration
Durango Dermatology March 2013 - Present
The Ritz Carlton Hotel Company L.L.C. 2002 - 2008
Ritz Carlton Avon, Colorado 2002 - 2008
The Ritz-Carlton Hotel Company LLC 2002 - 2008
The Spa at Pebble Beach 2000 - 2000
Skills
Resorts, Spa, Therapeutic Massage, Pre-opening, Hospitality Management, Hotel Management, Hospitality, Hotels, Hospitality Industry, Aesthetics, Revenue Analysis, Menu Development, Front Office, Yield Management, Skin Care, Micros, Food & Beverage, Property Management...
Education
Monterey Institute of International Studies 1994 — 1996
Master of Business Administration (MBA), Marketing
Monterey Institute of International Studies
Fluor Corporation January 2015 - Present
Bowling Green Area Chamber of Commerce March 2014 - January 2015
Palmetto Dunes Oceanfront Resort May 2012 - October 2013
South Carolina Yacht Club February 2012 - May 2012
Reynolds Plantation June 2006 - January 2012
The Ritz-Carlton Hotel Company L.L.C. January 2005 - June 2006
Skills
Food & Beverage, Hospitality, Resorts, Recipes, Restaurants, Menu Development, Catering, Fine Dining, Hospitality Management, Banquets, Sales, Budget Process, P&L Management, Customer Service, Schedules, Management, Marketing, Restaurant Management
Education
Georgia College and State University 1998 — 2004
Bachelor of Science (BS), Art Marketing
Liberty Tax Service October 2014 - Present
Discover Home Solutions Atlanta, LLC. June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - June 2014
J.E.T. 1 Logistics, LLC. (Start up) November 2012 - January 2014
Zacadoo's Grille September 2011 - February 2013
Chick-fil-A November 2009 - May 2011
Chick-fil-A January 2005 - October 2009
Chick-fil-A June 2009 - August 2009
Skills
Leadership, Customer Service, Customer Satisfaction, Strategic Planning, Sales, Team Building, Microsoft Office, Management, Human Resources, Training, Leadership Development, Time Management, Microsoft Excel, Public Speaking, Coaching, Marketing, Process Improvement, Event Planning, Social Media, Inventory Management, Professional..., Small Business, QuickBooks, Contractors, Recruiting, Fundraising
Education
Liberty University 2010 — 2014
Bachelor of Science (BS), Finance and Economics
Tucker High School 2002 — 2006
Aramark October 2014 - Present
Compass Group North America April 2014 - August 2014
The Ritz-Carlton Hotel Company LLC November 2012 - February 2014
The Ritz-Carlton Hotel Company L.L.C. July 2013 - July 2013
The Ritz-Carlton Hotel Company LLC August 2011 - November 2012
Levy Restaurants September 2008 - November 2012
The Ritz-Carlton Hotel Company L.L.C. May 2010 - August 2011
Doubletree Hotel February 2009 - May 2010
Skills
Tourism, Food, Hotels, Restaurants, Event Management, Customer Service, Food & Beverage, Hospitality Management, Banquets, Micros, Food Service, Hospitality, Hotel Management
Education
Johnson & Wales University 2004 — 2008
Hospitality Management, Travel and Tourism
Marriott Hotels August 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - August 2015
The Ritz-Carlton Hotel Company LLC July 2011 - November 2013
Miami Dade College March 2008 - September 2011
The Ritz-Carlton Coconut Grove July 2007 - February 2008
Skills
Customer Service, Microsoft Office, Hospitality, Event Planning, Training, Event Management, Microsoft Excel, Hospitality Management, Leadership, Budgets, PowerPoint, Microsoft Word, Team Building, Supervisory Skills, Process Scheduler, Inventory Management, Customer Satisfaction, Time Management, Outlook, Resorts, Hotels, Hospitality Industry
Education
Miami Dade College 2000 — 2005
Marriott International November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - November 2014
The Ritz-Carlton Hotel Company LLC March 2012 - November 2013
The Ritz-Carlton Hotel Company LLC May 2011 - March 2012
Education
Miami University 2004 — 2008
Bachelor of Arts (B.A.), History, Entrepreneurship
Marist School 2000 — 2004
Novare Events Catering ManagerProof of the Pudding1994 - 1999
The Ritz-Carlton Hotel Company L.L.C. 1993 - 1994
Education
Johnson and Wales University 1989 — 1993
Bachelor of Science (BS), Hospitality Administration/Management
Minnechaug Regional Hign School
Lanikai Juice Hawaii January 2014 - August 2014
The Salvation Army Ray & Joan Kroc Corps Community Center August 2011 - December 2013
Honolulu Club February 2008 - August 2011
City of Fort Lauderdale, Parks & Recreation August 2006 - November 2007
Marriot Beachplace Towers February 2005 - August 2006
The Ritz-Carlton Hotel Company L.L.C. February 2005 - December 2005
Punahou School July 2001 - December 2004
Skills
Fitness, Budget, Sports, Non-profits, Fundraising, Health & Wellness, Budgets, Nonprofits, Wellness, Management, Personal Training, Event Management, Staff Development, Program Management, Teaching, Program Development, Event Planning, Training
Education
Hawaii Pacific University 2002 — 2004
Master of Arts, Global Leadership
Hawaii Pacific University 1999 — 2002
Bachelor of Science, Sports and Recreation Administration
Delta school
Hight School
Stage Front Presentation Systems January 2011 - Present
Gulfstream Aerospace 2008 - 2011
SMG Europe 2001 - 2008
Hyatt Hotels Corporation 1998 - 2001
The Ritz-Carlton Hotel Company L.L.C. 1987 - 1997
Skills
Airlines, Hospitality
Education
Georgia State University 1988 — 1993
Bachelor of Business Administration (BBA), Hospitality Administration/Management
The Ritz-Carlton Hotel Company L.L.C. September 2013 - Present
Millennium Partners September 2012 - September 2013
The Ritz-Carlton Hotels of Washington DC March 2011 - August 2012
Mandarin Oriental Hotel Group June 2010 - December 2010
The Ritz-Calton Hotels of New York and Boston September 2008 - May 2010
Mandarin Oriental Hotel Group 2010 - 2010
The Ritz-Carlton, Powerscourt, County Wicklow, Ireland August 2007 - August 2008
The Ritz-Carlton Hotel Company L.L.C October 2003 - July 2007
The Ritz-Carlton Hotel Company LLC 2003 - 2007
The Ritz-Carlton Hotel Company LLC 2003 - 2007
Skills
Revenue Analysis, Hotels, Resorts, Forecasting, Rooms Division, Budgets, Strategy, Leisure, Management, Pricing, Training, Pricing Strategy, Sales, E-commerce, Luxury
Education
Galway-Mayo Institute of Technology – Degree in Hotel and Catering Management. 1993 — 1996
yes, Hotel and Catering Management
Galway-Mayo Institute of Technology 1992 — 1996
Bachelor's degree, Hotel and Catering Management
The Westmoor Club May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - May 2015
The Ritz-Carlton Hotel Company LLC June 2013 - February 2014
The Nittany Lion Inn August 2012 - April 2013
Fairmont Hotels and Resorts June 2012 - August 2012
Fairmont Hotels and Resorts May 2011 - June 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - May 2011
Starwood Hotels & Resorts Worldwide, Inc. August 2009 - August 2010
Skills
Banquets, Hotel Management, Food & Beverage, Hotels, Micros, Hospitality Management, Hospitality Industry, Resorts, Revenue Analysis, Restaurant Management, Menu Development, Catering, Hospitality, Restaurants, Pre-opening, Event Management, Customer Satisfaction, Customer Service, Event Planning, Club Operations, MICROS
Education
Johnson & Wales University 2006 — 2009
B.S., Hotel Management, International Hotel Operations Management, and Leadership Studies
Johnson & Wales University 2006 — 2009
Hotel Management , Organizational Leadership
Atlantis Meetings May 2010 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2008 - May 2010
Fairmont Hotels & Resorts June 2006 - April 2008
Skills
Revenue Analysis, Hotels, Hotel Management, Hospitality Management, Hospitality, Customer Satisfaction, Customer Service, Servers, Microsoft Office, Outlook, Training, Microsoft Excel, Microsoft Word, Security, PeopleSoft, Team Building, Budgets, Time Management, Account Management
Education
Monroe College
The Ritz-Carlton Hotel Company L.L.C. February 2013 - Present
The Ritz-Carlton Hotel Company LLC September 2011 - February 2013
The Ritz-Carlton Club September 2010 - September 2011
Skills
Front Office, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Pre-opening, Resorts, Rooms Division, MICROS
Education
Johnson & Wales University
Bachelor’s Degree, Hotel Management
Hawaii Pacific Health - Straub Clinic & Hospital July 2012 - Present
Title Guaranty 2004 - 2010
The Ritz-Carlton Hotel Company L.L.C. 2003 - 2004
Skills
Healthcare, Customer Service, Hospitals, Insurance, Data Entry, Medical Billing, HIPAA
Education
Heald College-Honolulu
Associate of Arts and Sciences (AAS), Business/Office Automation/Technology/Data Entry
Kapiolani Community College
Loews Hotels January 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. December 2012 - January 2014
Aria resort casino Las Vegas November 2009 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Pastry, Hospitality, Cuisine, Recipes, Fine Dining, Menu Costing, Banquets, Chef
Education
Johnson & Wales University-Florida
The Ritz-Carlton Hotel Company L.L.C. November 2013 - Present
The Ritz-Carlton Georgetown, Washington DC July 2006 - Present
The Ritz-Carlton Hotel Company LLC March 2009 - November 2013
Marriott Wardman Park Hotel January 2003 - July 2006
US Airways December 2000 - May 2005
Skills
Process Scheduler, Resorts, Human Resources, Food & Beverage, Banquets, Restaurants, Pre-opening, Revenue Analysis, Menu Development, Fine Dining, Culinary Skills, Yield Management, Concierge Services, Customer Satisfaction, Event Management, Tourism
Education
Johnson and Wales University 1986 — 1990
Hospitality Administration/Management
The Ritz-Carlton Hotel Company L.L.C. March 2013 - Present
Hilton Worldwide July 2010 - March 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
University of Missouri-Saint Louis 2012 — 2014
Lincoln University (MO) 2010 — 2012
The Beverly Hills Hotel 2010 - Present
The Waikiki EDITION June 2010 - September 2011
The Ritz-Carlton Hotel Company L.L.C. 2005 - 2010
Education
Kapiolani Community College
The Ritz-Carlton Hotel Company, L.L.C. June 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2005 - June 2014
Imi talent management March 2001 - May 2004
Skills
Hospitality Industry, Hotels, Resorts, Pre-opening, Team Building, Hotel Management, Customer Service, Hospitality, Hospitality Management, Management, Training
Education
Kent State University 1999 — 2003
Business and hotel management, Business/hotel management
Fulton County Schools October 1994 - Present
Atlanta, September 1989 - September 1994
The Ritz-Carlton Hotel Company L.L.C. August 1989 - September 1994
Education
Illinois State University 1975 — 1979
Criminal Justice and Corrections
Chicago State University 1976 — 1978
Summer School
GMU Tech Advance (Information Technology) August 2015 - Present
InterContinental Hotels Group (IHG) September 2014 - January 2015
Long and Foster Real Estate January 2014 - January 2015
The Ritz-Carlton Hotel Company L.L.C. 2012 - 2013
Education
George Mason University
Information Technology Tech Advance Program, Information Technology Tech Advance Program
1 Hotels February 2015 - Present
EDITION October 2014 - February 2015
The Ritz-Carlton Hotel Company L.L.C. January 2014 - October 2014
Tuyo Restaurant May 2012 - December 2013
Tuyo Restaurant October 2011 - May 2012
Apple March 2005 - October 2010
Skills
Pastry, Cooking, Chef, Fine Dining, Culinary Skills
Education
Miami Culinary Institute 2011 — 2013
Associate of Science (AS), Culinary Arts Management
Miami Dade College 2010 — 2011
Associate of Arts (AA)
The Ritz-Carlton Club, St. Thomas December 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2012 - February 2014
The Ritz-Carlton Hotel Company L.L.C. February 2010 - January 2012
Enterprise Rent-A-Car April 2007 - January 2008
Education
Johnson & Wales University-Florida 2005 — 2007
Bachelor of Science (BS), Business Management with concentration Human Resources
Johnson & Wales University-Florida 2004 — 2005
Associate of Science (AS), Business Administration, Management and Operations
Luxe Martini Bar 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2013 - October 2014
The Ritz-Carlton Hotel Company, L.L.C. December 2011 - April 2013
Skills
Customer Service, Customer Experience, Management, Marketing, Hospitality, Employee Training, Team Leadership, Social Media, Microsoft Office, Computer Proficiency, Public Relations, Public Speaking, Research
Education
Sierra Nevada College 2010 — 2011
Psycology
Sacramento City College 2007 — 2010
Undergraduate
Irvine Valley College
Psychology
The Ritz-Carlton Hotel Company L.L.C. November 2005 - Present
Education
Nassau Community College 2002 — 2004
Hospitality Administration/Management
Hofstra University 1999 — 2002
Hilton Hotels Worldwide June 2013 - Present
The Ritz-Carlton Hotel Company L.L.C. June 2001 - January 2013
naples finest gourmet April 2006 - May 2010
Education
Randolph-Macon College 1965 — 1969
Sociology
Loyola University Maryland