The Ritz-Carlton Hotel Company LLC
The Ritz-Carlton Hotel Company, LLC is an American company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 91 luxury hotels and resorts in 30 countries and territories. Parent organization: Marriott International Customer service: 00 1 877-231-7916 Reservations: 00 800 2413 3333 Founded: August 1983 Headquarters: Chevy Chase Founders: Herve Humler, William B. Johnson, Colgate Holmes, Joe Freni
The Ritz-Carlton Hotel Company LLC List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at The Ritz-Carlton Hotel Company LLC. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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The Ritz-Carlton Hotel Company LLC Employees
Hilton Worldwide May 2015 - Present
Sage Hospitality July 2014 - May 2015
Marriott International October 2013 - July 2014
The Ritz-Carlton Hotel Company LLC May 2012 - October 2013
The Ritz-Carlton Hotel Company LLC April 2011 - May 2012
Marriott International July 2009 - April 2011
Marriott International May 2007 - August 2008
Skills
Resorts, Food & Beverage, Restaurants, Front Office, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Hotel Management, Sales, Meeting Planning, Micros, Banquets, Leadership, Revenue Analysis, Rooms Division, Time Management, Pre-opening, Yield Management, Convention Services, Catering, Business Networking, LinkedIn, Social Media, Sales Management, Social Networking
Education
Mercyhurst College 2006 — 2009
Hospitality Management, Convention and Food & Beverage Management
Mercyhurst College 2006 — 2009
Hospitality Management
Park Central Hotel San Francisco September 2015 - Present
Morgans Hotel Group September 2014 - June 2015
Warwick International Hotels January 2014 - September 2014
Pan Pacific Hotels Group 2011 - 2013
Omni Hotels 2003 - 2011
Starwood Hotels & Resorts 2002 - 2003
Starwood Hotels & Resorts Worldwide, Inc. 1999 - 2002
Columbus Marriott and Berkeley Marriott 1994 - 1999
The Ritz-Carlton Hotel Company LLC 1989 - 1994
Skills
Hotels, Revenue Analysis, Hospitality, Yield Management, Food & Beverage, Meeting Planning, Banquets, Catering, Convention Services, Hotel Booking, Property Management..., Event Management, Delphi, Sales Management, Restaurants, Account Management, Business Travel, Contract Negotiation, Trade Shows, Leisure, Incentives, Guest Service Management, Budgets, GDS, Pricing, Forecasting, Hospitality Management, Opening Hotels, Corporate Events, Customer Satisfaction, Leisure Travel, Sales, Online Travel, Hotel Management, Hospitality Industry, Travel Management, Lodging, Concierge Services, Customer Service, Revenue Forecasting, Reservation, Negotiation, Luxury, Destination Marketing, Leadership, Selling, Pre-opening experience, Incentive Travel, Pre-opening
Education
Michigan State University
Bachelor of Arts (B.A.), Eli Broad College of Business - Hospitality Business
1 Hotel South Beach October 2014 - Present
The Ritz-Carlton Hotel Company LLC March 2012 - Present
Marriott International May 2010 - March 2012
Marriott Teaneck at Glenpointe October 2006 - May 2010
Prime Hospitality December 2005 - October 2006
Skills
Trainer Certification..., Hotels, Hospitality Management, Hotel Management, Property Management..., Employee Relations, Performance Management, Onboarding, Benefits Administration, Coaching, Hospitality, Front Office, Customer Service, Restaurants, Customer Retention, Staff Development, Training, Hiring, Human Resources, Employee Training, Pre-opening, Hospitality Industry
Education
Montclair State University 2004 — 2007
Masters, Legal Studies
Montclair State University 2000 — 2004
Bachelor of Arts, History
Hilton Worldwide January 2015 - Present
Hilton Worldwide July 2012 - December 2014
Hilton Worldwide April 2011 - July 2012
Restoration Hardware May 2010 - April 2011
Carlyn & Company March 2010 - May 2010
Hughes Design Associates January 2009 - March 2009
The Ritz-Carlton Hotel Company LLC June 2007 - December 2008
Skills
Furniture, Textiles, CAD, Interior Design, FF&E, Microsoft Office, SketchUp, Rendering, Interior Architecture, Design Research, Concept Design, Design Management, Sustainable Design, Space planning, Sketching, Space Planning, AutoCAD, Furnishings, Hospitality
Education
Marymount University
BA, Interior Design
PSAV February 2014 - Present
Orlando Shakespeare Theater October 2014 - September 2015
Sonnentag Theatre at the IceHouse September 2014 - November 2014
PSAV October 2012 - February 2014
Sonnentag Theatre at the IceHouse September 2013 - November 2013
LMG, Inc. April 2011 - June 2012
Renaissance Hotels January 2008 - April 2011
The Ritz-Carlton Hotel Company LLC January 2007 - January 2008
JW Marriott March 2003 - January 2007
Huevos Rancheros January 2001 - March 2003
Skills
Hotels, Account Management, Trade Shows, Negotiation, Customer Service, Sales Management, Conferences, Social Media, Corporate Events, New Business Development, Cold Calling, PowerPoint, Outlook, Microsoft Office, Word, AV, Excel, Creative Problem Solving, Hospitality Management, Direct Sales, Salesforce.com, Lead Generation, Production, Events, Microsoft Word, OS X, Event Planning, Hospitality, Event Management, Live Events, Management, Leadership, Entertainment, Projection, Budgets, Business Development, Stage Management, Production Managment, Meeting Planning, Theatre, Stage, Film, Production Management
Education
New School University 1999 — 2000
Film/Cinema/Video Studies
Middlesex University 1993 — 1995
Bachelor of Arts (B.A.), Performing Arts
SUNY Brockport 1991 — 1993
BA, English, Theater
Xavier High School, NYC 1987 — 1991
Diploma, AP History
Hinsdale Golf Club February 2001 - January 2013
Rhapsody Restaurant October 1999 - January 2001
University Club of Chicago June 1995 - June 1999
Sous Chef October 1994 - June 1995
The Peabody Orlando October 1991 - March 1994
The Ritz-Carlton Hotel Company LLC March 1988 - October 1991
Skills
Culinary Skills, Organizational..., Pastry, Garde Manger, Restaurants, Club, Hotel Culinary, Food & Beverage, Team Leadership, Team Building, Professional Experience, Professional Mentoring, Hotels
Education
The French Pastry School 2013 — 2013
Currently enrolled, L'Art de la Patisserie
The Greenbrier Hotel 1985 — 1986
Completed Culinary Apprenticeship Program, Certificate, All Culinary Arts
Michigan State University 1979 — 1983
Bachelor of Arts (BA), Hotel Restaurant Institutional Management
JNR Incorporated July 2013 - Present
Marketing Innovators 2005 - 2013
Madison Performance Group 2005 - 2006
Meridian Enterprises 2002 - 2004
The Ritz-Carlton Hotel Company LLC 1999 - 2002
IncentiCo 1995 - 1999
Blitz Worldwide Travel 1991 - 1994
INTRAV/Conference Planners International 1989 - 1991
Skills
New Business Development, Leadership, Management, Performance Management, Account Management, Customer Retention, Sales Management, B2B, Customer Satisfaction, Sales, Brand Loyalty, Incentives, Employee Recognition, Strategic Partnerships, Business Development, Program Management, Strategic Planning, Team Building, Salesforce.com, Sales Process, Marketing, Business Strategy, CRM, Marketing Communications, Competitive Analysis, Lead Generation, Retail, Strategy, Marketing Strategy, Direct Marketing, Cross-functional Team..., Incentive Programs, Executive Management, Selling, Business Intelligence, Product Marketing, Loyalty Programs, Customer Acquisition, Market Planning, Market Research, Email Marketing, Customer Loyalty..., Contract Negotiation, Integrated Marketing, Digital Marketing
Education
Missouri State University
BS -, GeoSciences, International Management/Marketing, Spanish
DeSmet Jesuit High School
cMc Interior Design, LLC January 2010 - Present
Smith + Noble Home, LLC January 2011 - July 2012
The Art Institute of Washington - Northern Virginia May 2009 - March 2012
Hughes Design Associates 2007 - 2008
The Ritz-Carlton Hotel Company LLC 2006 - 2007
InterSpec Design, Inc. 2005 - 2006
Sprint Corporation 1999 - 2003
Skills
Interior Design, Interior Architecture, Space planning, Furniture, Furnishings, Floor Plans, Sketching, Rendering, FF&E, Finish, Home Staging, Sustainable Design, Design Management, AutoCAD, Space-planning, Window Treatments, Kitchen & Bath Design, Custom Furniture, Concept Development, Drawing, Hand Drafting, Design Research, Residential Design, Photoshop, Concept Design, Renovation, Textiles, Residential Homes, Submittals, Finish Selections, Draperies, Microsoft Office, 20/20 Design Software, Architectural Drawings, Public Speaking, Architectural Design, Design Consulting, Sales
Education
Marymount University
Master of Arts (M.A.), Interior Design
Marymount University
Bachelor of Business Administration (B.B.A.), Marketing, Graduated cum laude
The Ritz-Carlton Hotel Company LLC May 2012 - August 2012
Grimaldi's Pizzeria 2008 - 2011
Skills
Micros, Microsoft Word, Microsoft Excel, People Skills, Confident, Engaging
Education
Michigan State University 2011 — 2015
Bachelor of Arts (BA), Hospitality Administration/Management
Xavier High School 2007 — 2011
The Ritz-Carlton Hotel Company LLC June 2012 - Present
The Ritz-Carlton Hotel Company LLC June 2010 - June 2012
Marriott International February 2008 - June 2010
Marriott International February 2006 - February 2008
Marriott International April 2003 - February 2006
Marriott International August 1998 - April 2003
Skills
Revenue Analysis, Front Office, Hotels, Opera, Hotel Management, Hospitality Management, Hospitality Industry, Hospitality, Guest Service Management, Customer Service, Customer Satisfaction, Rooms Division, Property Management..., Micros, Sales, Pre-opening, Training, Hotel Booking, Banquets
Education
Morris Brown College 1995 — 1998
The Huntley Hotel April 2014 - January 2015
The Setai November 2013 - March 2014
Chin Chin Restaurants April 2013 - October 2013
The Ritz-Carlton Hotel Company LLC April 2011 - January 2012
Fairmont Hotels and Resorts June 2010 - September 2010
Skills
Restaurants, Customer Service, Hospitality Management, Event Planning, Social Networking, Hospitality Industry, Public Speaking, Leadership, Entrepreneurship, Corporate Events, Resorts, Restaurant Management, Culinary Skills, Public Relations, Management, Fine Dining, Hotel Management, Food Service, Opera, Training, Team Building, Social Media, Spanish, Food, Micros, Wine, Concierge Services, Hotel Booking, Travel Planning, Travel Arrangements, Online Travel, VIP Services, Food Quality, Food Safety, Food & Beverage, Hospitality, Hotels, Event Management, Pre-opening, Banquets, Rooms Division
Education
Le Cordon Bleu Culinary and Hospitality School 2009 — 2011
Associate, Culinary and Hospitality
Miami Dade College 1991 — 1996
Associates in Arts, Communications
Four Seasons Hotels and Resorts April 2006 - Present
Four Seasons Hotels and Resorts July 2003 - April 2006
The Ritz-Carlton Hotel Company LLC January 2001 - June 2003
Hammocks Public Safety December 2000 - August 2002
Skills
Research, Social Networking, Hospitality Management, Fitness, Sports, Executive Protection, Enforcement, Crowd Control, First Aid, Workplace Violence, CCTV, Surveillance, Employee Training, Security Management, Personal Protection, Private Investigations, Close Protection, Concierge Services, AED, Asset Protection, Emergency Management, Protection, Access Control, Guest Service Management, Personnel Security, Security Awareness, Event Security, Conflict Management, Martial Arts, Opera, Firefighting, Banquets, Conflict Resolution, Pre-opening
Education
New Jersey City University
Bachelor's degree, National Security Studies
Middlesex County College
Associate's degree, Social Science
Wynn Las Vegas June 2014 - Present
Caesars Entertainment Corporation January 2011 - January 2014
Montauk Yacht Club April 2008 - November 2010
The Ritz-Carlton Hotel Company LLC August 2002 - September 2007
Skills
Microsoft Word, Sabre, Microsoft Excel, Customer Service, Hospitality, Customer Satisfaction, Event Management, Teamwork, Gaming, Operations Management, Call Centers, Contract Negotiation, Account Management, Event Planning, Budgets, Outlook, Inventory Management, Process Scheduler
Education
Universidad Metropolitana 2007 — 2008
Drafting
MBTI Business Training Institute 2001 — 2002
Conversational English and tourism
University of Phoenix
family and child service
Ameriprise Financial Services, Inc. February 2014 - Present
Marriott International June 2012 - January 2014
Marriott International September 2011 - March 2012
Marriott International June 2010 - September 2011
Marriott International May 2009 - August 2009
The Ritz-Carlton Hotel Company LLC May 2008 - August 2008
Marriott International May 2007 - August 2007
Skills
Hospitality, Hotels, Hotel Management, Corporate Events, Microsoft Office, Outlook, NGS, Delphi, Hospitality Management, Event Management, Catering, Convention Services, Account Management, Hospitality Industry, Customer Service
Education
Michigan State University 2006 — 2010
Bachelor's degree, Hospitality Administration/Management
Omni Hotels August 2014 - Present
Omni Hotels September 2013 - August 2014
The Ritz-Carlton Hotel Company LLC September 2012 - September 2013
The Ritz-Carlton Hotel Company LLC September 2011 - February 2013
Multiple Food and Beverage Outlets September 2006 - January 2013
Marriott Vacation Club International December 2010 - September 2011
CLM Weddings June 2010 - June 2011
Sharri's School of Dance September 2004 - August 2010
Kiesler's Campground & RV Resort June 2005 - June 2010
Skills
Sales Management, Customer Service, Wedding Planning, Event Planning, Hospitality Industry, Tourism, Staff Supervision, Food & Beverage, Front Office, Food Service, Food Safety, Graphic Design, Hotels, Resorts, Restaurants, Public Relations, Coordinating Events, Marketing Communications, Microsoft Office, Team Building, Delphi, Public Speaking, Micros, Rooms Division, Food, Parties, Facebook, PowerPoint, Microsoft Word, Microsoft Excel, Event Management, Hospitality, Training, Hospitality Management, Marketing
Education
Minnesota State University, Mankato 2006 — 2010
Bachelor of Science, Mass Communications: Public Relations, Minor: Leisure and Event Management
RMC, Your Destination Connection February 2015 - Present
MAC Meetings & Events June 2014 - February 2015
RMC, Your Destination Connection November 2012 - May 2014
Maritz Travel Company November 2010 - November 2012
The Ritz-Carlton Hotel Company LLC August 2007 - November 2010
Saint Louis Zoo May 2007 - August 2007
City Museum May 2006 - August 2006
Skills
PowerPoint, Photoshop, Excel, Word, Multitasker, Able To Work Under..., Outstanding Customer..., Attention To Detail, Determined, Listening Skills, Microsoft Word, Microsoft Excel, Customer Service, Managing Meetings, Hotels, Event Planning, Coordinate Meetings, Event Management, Corporate Events, Sales, Hospitality, Tourism, Hospitality Management, Operations Management, Management, Trade Shows, Meeting Planning
Education
Missouri State University 2003 — 2007
Bachelor of Science: Entertainment Management, Minor: Art and Design
Lutheran High school south
U.S. Green Building Council June 2007 - Present
The Ritz-Carlton Hotel Company LLC July 2004 - February 2008
Starbucks July 2001 - June 2003
Skills
Event Planning, Event Management, Nonprofits, Public Speaking, Marketing, Marketing Communications, Volunteer Management, Community Outreach, Strategic Planning, Meeting Planning, Strategic Communications, Management
Education
Marymount University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Business Law
1 Hotels February 2015 - Present
SH Group January 2014 - Present
PUBLIC Chicago An Ian Schrager Hotel January 2013 - August 2013
Andaz West Hollywood June 2011 - January 2013
Starwood Hotels & Resorts Worldwide, Inc. April 2008 - May 2011
Shangri-La Hotels & Resorts August 2001 - April 2008
Morgans Hotel Group October 1995 - February 2001
Four Seasons Hotels and Resorts January 1993 - October 1995
Ocean Reef Club October 1991 - November 1992
The Ritz-Carlton Hotel Company LLC November 1988 - October 1991
Skills
Pre-opening, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Resorts, Hospitality, Food & Beverage, Rooms Division, Front Office, Micros, Revenue Analysis, Restaurants, Yield Management, Banquets, Menu Development, Catering, Restaurant Management, Fine Dining, Opening Hotels, Banquet Operations, Rooms Division..., Property Management..., Luxury, Team Building, Leadership, Convention Services, Guest Service Management, Hotel Booking, Motivational Speaking, Team Leadership, Concierge Services, Tourism, Opera, Cuisine, Leadership Development, Pre-opening experience, Leisure
Education
Mercyhurst University 1982 — 1986
Bachelor of Arts, Hotel & Restaurant Management
McQuaid Jesuit High School 1979 — 1982
High School Diploma
Kimball House 2014 - Present
Embassy Suites Atlanta - Galleria November 2011 - April 2014
Shout! October 2010 - July 2011
Aja July 2010 - October 2010
Luckie Food Lounge June 2009 - July 2010
Goldfish November 2008 - June 2009
Fifth Group Restaurants April 2007 - November 2008
Hillstone Restaurant Group August 2004 - April 2007
The Ritz-Carlton Hotel Company LLC 2002 - 2004
Aberdeen Group June 2000 - June 2001
Skills
Restaurant Management, Wine Writing, Cooking, Wine, Restaurants, Menu Development, Culinary Skills, Hospitality, Hotels, Hiring, Fine Dining, Event Management, Food & Beverage, Hospitality Management, Marketing, Training, Food, Seafood, Pre-opening, Catering, Chef, Hospitality Industry, Cuisine, Banquets, Micros, New Restaurant Openings, Resorts, Hotel Management, Recipes, Menu Costing, Food Service, Menu Engineering
Education
Massachusetts Institute of Technology - Sloan School of Management 1998 — 2000
MBA, New Product Development
FirstService Residential New York August 2015 - Present
Remington Hotels October 2013 - July 2015
Radisson Blu 2011 - 2013
Fairmont Hotels & Resorts 2010 - 2011
Sofitel Luxury Hotels 2007 - 2010
Hyatt Hotels & Resorts 2006 - 2007
The Ritz-Carlton Hotel Company LLC 2003 - 2006
The Ritz-Carlton Hotel Company LLC 2001 - 2003
The Little Nell 2000 - 2001
Newmarket International (makers of Delphi) 1995 - 1998
Skills
Sales Management, Marketing Management, Strategic Leadership, Hotel Openings, Recruitment/Retention, Creative Concept..., Long Range Planning, Restaurant Marketing, Restaurant Design, Spa Management, Creative Branding, International Business, Wine Knowledge, Resort Management, Revenue Management, Staff Mentoring, Charity Events, Advertising, Budgeting, Customer Service, Graphic Design, Event Planning, Innovation, Change Management, Online Marketing, Public Relations, Quality Management, Problem Solving, Team Leadership, Vendor Management, PowerPoint, Destination Marketing, Profit Maximization, Revenue Optimization, Improving Employee..., Owner Relations, Start-ups, Organizational Design, Hotels, Hotel Management, Restaurants, Revenue Analysis, Budgets, Managerial Finance, Marketing, Culinary Skills, Leadership, Hospitality Management, Public Speaking, Branding & Identity
Education
Michigan State University 1983 — 1987
Bachelor of Arts
CBRE July 2015 - Present
NetJets July 2014 - January 2015
1 Hotels March 2015 - 2015
Jet Aviation December 2011 - December 2013
The Ritz-Carlton Hotel Company LLC 2002 - 2011
Financial Square (Wall Street) 2001 - 2002
Tampa Marriott Waterside 2000 - 2000
Skills
Hotels, Hospitality Industry, Event Management, Tourism, Concierge Services, Hospitality, Hospitality Management, Customer Service..., Program Development, Solution Development, Creative Problem Solving, Planning & Execution of..., Travel Planning, Global Networking, Superior written &..., Exceptional People..., Microsoft Office 2007, Outlook, Training, Leadership, Customer Satisfaction, Team Building, Food & Beverage, Resorts, Meeting Planning, Hotel Management, Property Management..., Pre-opening, Guest Service Management, Catering, Yield Management, Rooms Division
Education
Mary Baldwin College 1978 — 1979
Associates, Social Sciences
The Ritz-Carlton Hotel Company LLC July 2013 - Present
UCG 2004 - 2013
UCG 2000 - 2004
UCG 1996 - 2000
UCG 1994 - 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Research, Windows, Outlook, Teaching, System/Applications..., Employee Training, SQL 2008, NetSuite, Lotus Notes, Data Mentors, Microsoft Access, Quality Assurance, Quality Auditing, Salesforce.com, Databases, Event Planning, SharePoint, SQL, Microsoft SQL Server, Troubleshooting, Business Analysis, CRM, Project Management
Education
Montgomery College
Marriott International March 2007 - September 2013
The Ritz-Carlton Hotel Company LLC 2011 - 2012
Larco Hospitality 2002 - 2007
Fairmont Hotels & Resorts 1999 - 2001
Skills
Sales Management, Event Management, Cooking, Hotels, Catering, Hospitality Management, Hospitality, Food & Beverage, Hospitality Industry, Hotel Management, Tourism, Revenue Analysis, Banquets, Resorts, Front Office, Meeting Planning, Event Planning, Menu Development, Restaurants, Rooms Division, Customer Service, Corporate Events
Education
Dubrulle French Culinary Institute, Vancouver
Memorial University of Newfoundland
Bachelor of Arts (B.A.), French Language and Literature
Marriott International January 2014 - Present
Mandarin Oriental Hotel Group May 2011 - February 2014
The Ritz-Carlton Hotel Company LLC October 2009 - May 2011
Marriott International January 2006 - October 2009
Skills
Hotels, Hospitality Industry, Hospitality, Resorts, Food & Beverage, Micros, Pre-opening, Rooms Division, Restaurants, Tourism, Banquets, Hotel Booking, Delphi, Front Office, Meeting Planning, Restaurant Management, Pre-opening experience, Menu Development, Opening Hotels, Customer Service, Sales, Guest Service Management, Banquet Operations, Fine Dining, Leisure, Reservation, Open Table, Opera, Concierge Services, OnQ, Convention Services, Food, Wine
Education
Miami Dade College 2014 — 2016
Bachelor of Applied Science in Supervision and Management, Business, Management, Marketing, and Related Support Services
Miami Dade College 2007 — 2009
Associate of Arts (AA), Hospitality Administration/Management
The Eastern Colorado Bank September 2014 - Present
Rocking X Land Company, Ltd. July 2008 - Present
The Eastern Colorado Bank January 2014 - September 2014
The Eastern Colorado Bank April 2013 - January 2014
Roof Worx, LLC April 2011 - November 2012
The Ritz-Carlton Hotel Company LLC June 2007 - January 2010
Adam's Mark Hotel Denver February 2005 - May 2007
Skills
Sales, Real Estate, Customer Service, Management, Strategic Planning, Leadership, Budgets, Training, Team Building, Microsoft Office, Negotiation, Hospitality
Education
Metropolitan State College of Denver 2005 — 2008
Bachelor's Degree, Hospitality w/ concentration in Event Management
University of Kansas 2003 — 2004
Shelborne Wyndham Grand January 2015 - Present
Viceroy Hotel Group January 2013 - Present
Viceroy Hotel Group November 2010 - January 2013
The Ritz-Carlton Hotel Company LLC November 2008 - November 2010
The Ritz-Carlton Hotel Company LLC September 2006 - November 2008
The Ritz-Carlton Hotel Company LLC January 2006 - September 2006
The Ritz-Carlton Hotel Company LLC September 2003 - January 2006
Skills
Budgets, Hotels, Hospitality Management, Front Office, Leadership, Hospitality, Pre-opening, Restaurants, Customer Service, Resorts, Micros, Payroll, Yield Management, Hotel Management, Hospitality Industry, Banquets, Hiring, Revenue Forecasting, Property Management..., Fine Dining, Hotel Booking, Culinary Skills, Event Management, Opera, Food, Food & Beverage, Lodging, Luxury, Concierge Services, Guest Service Management, Leisure, Customer Satisfaction, Process Scheduler, Tourism, Restaurant Management, Laundry, Menu Development, Spa, Forecasting, Management, Catering, Convention Services, Opening Hotels, Revenue Analysis, Cuisine, Pre-opening experience, Cost Control, OnQ, Meeting Planning, P&L
Education
Miami Dade College 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University Of Camaguey 1998 — 2002
Bachelor of Commerce (B.Com.), Marketing
2000 University of Camagüey
Introduction to Business, Marketing. Business Administration
Miami Dade College
Business Administration and Management
Rosa Mexicano Restaurants March 2012 - Present
Kellari Hospitality Group May 2011 - Present
Capital City Brewing Company August 2008 - March 2011
The Ritz-Carlton Hotel Company LLC July 2006 - August 2008
Skills
Menu Development, Culinary, Food Cost, Restaurants, Fine Dining, Crisis Management, Team Management
Education
Johnson and Wales University 2000 — 2002
Associate's degree, Culinary Arts/Chef Training
Missouri State University
The Forum Corporation June 2013 - Present
The Forum Corporation January 2013 - June 2013
The Forum Corporation July 2011 - December 2012
Massachusetts General Hospital, Pediatric Psychopharmacology June 2009 - August 2011
Kennison & Associates January 2008 - November 2008
The Ritz-Carlton Hotel Company LLC September 2006 - December 2007
New College of Florida August 2004 - May 2006
New College of Florida August 2004 - May 2006
New College of Florida August 2005 - December 2005
University of Washington January 2005 - February 2005
Skills
Research, Time Management, Recruiting, SPSS, Editing, Social Media, Resume Writing, Customer Service, Qualitative Research, Data Analysis, Microsoft Excel, Project Management, Public Speaking, Leadership Development, Organizational..., 360 Feedback, Employee Training, Performance Improvement, Performance Management, Management Consulting, Market Research, Team Building, Statistics, Clinical Research, Interviews, Training Delivery, Staff Development, Program Development, Executive Coaching, Management, Emotional Intelligence, Personal Development, Team Leadership, MBTI, Human Resources, Program Management
Education
New College of Florida 2002 — 2006
B.A, Psychology
Community School of Naples 1998 — 2002
High School Diploma
Airbits July 2013 - Present
The Ritz-Carlton Hotel Company LLC November 2010 - May 2013
Next Level Cafe April 2008 - October 2009
Sun Country Airlines September 2004 - October 2009
Skills
Cisco devices, Cisco Switches, Windows Server, Windows 7, Mac OS X, Browsers, Connectwise, WAN, Cisco Nexus, Troubleshooting, Microsoft Exchange, Software Installation, Cisco Technologies, ConnectWise, Active Directory
Education
South Mountain Community College 2011 — 2012
CCNA, Cisco networking
Metropolitan State University 2007 — 2009
Bachelors of Arts, Aviation Management
Sodexo July 2013 - Present
Sodexo October 2011 - July 2013
University of Southern California October 2010 - October 2011
Sodexo December 2009 - October 2010
US Navy February 2002 - February 2010
Sodexo July 2002 - December 2009
Marriott International 1998 - July 2002
Marriott International 1997 - 1998
The Queen Mary 1993 - 1995
The Ritz-Carlton Hotel Company LLC 1992 - 1993
Skills
Culinary Skills, Cuisine, Recipes, Menu Development, Fine Dining, Gourmet, Sanitation, Catering, Seafood, Food Service, Food, Pastry, Banquets, Food Preparation, Cooking, Sauces, Food Safety, Restaurants, Mediterranean, Culinary Management, Restaurant Management, Menu Costing, Chef, Hospitality, HACCP, Recipe Testing, Food & Beverage, Food Quality, Food Cost Management, Italian cuisine, Food Cost Analysis, Baking, Culinary Education, ServSafe, Menu Engineering, Labor Control, Hospitality Management, New Restaurant Openings, Hygiene, Food Styling, Serve Safe Certified, Banquet Operations, Food Service Operations, Gastronomy
Education
New England Culinary Institute
Culinary Arts/Chef Training
CSI Management Services LLC - Fisher Island May 2014 - Present
Bora International Corp. August 2008 - Present
Vizcayne Miami June 2012 - July 2013
GLG - Gerson Lehrman Group April 2007 - May 2013
Castle Group October 2009 - May 2012
Capital Partners April 2007 - May 2009
The Ritz-Carlton Hotel Company L.L.C. October 2006 - April 2007
The Ritz-Carlton Hotel Company LLC January 2000 - April 2007
The Ritz-Carlton Hotel Company L.L.C. May 2005 - October 2006
The Ritz-Carlton Hotel Company L.L.C. January 2000 - May 2005
Skills
Leadership, Hotels, Budgets, Property Management, Hospitality, Management, Training, Operations Management, Capital Budgeting, Strategic Planning, Recruiting, Strategic Leadership, Pre-opening, Strategy, Executive Management, Asset Managment, Real Estate, Contract Negotiation, Leadership Development, Resorts, Luxury, Asset Management, Real Estate Development
Education
V.I.U. 1998 — 2000
BS, Business - Recreation & Tourism Management
Swissotel Management School
Associate's degree, International Hospitality Management
Hesser College 1994 — 1996
AS, Business Admin - Hotel & Rest. Management
AH&LA - American Hotel & Lodging Association
Hospitality Management Diploma
The Ritz Carlton Residences Singer Island Palm Beach March 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2005 - March 2014
Harrisburg Pa 1997 - 2005
Life Center Ministries Intl. 1997 - 2005
Skills
Intelligent Lighting..., International Drama, Mission team management..., Development transition..., Youth Development, Event Management, Leadership, Property Management, Customer Service, Outlook, Microsoft Office, Negotiation, Microsoft Word, Team Building, Microsoft Excel, Leadership Development, Management, Training
Education
Messiah College 1975 — 1978
Bachelor of Arts, English
Bermudian Springs H.S. 1970 — 1973
US Army Reserve February 2009 - Present
The Ritz-Carlton Hotel Company LLC February 2008 - Present
Skills
Leadership, Human Resources, Microsoft Excel, Event Management, Sales, Resorts, Microsoft Office, Management
Education
University of Miami - School of Business 2010 — 2012
Bachelor of Arts, Finance, Legal Studies
Miami Dade College
Associate in Arts, Business Administration
The Ritz-Carlton Hotel Company, L.L.C. April 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. February 2014 - April 2015
The Ritz-Carlton Hotel Company L.L.C. December 2012 - February 2014
The Ritz-Carlton July 2010 - December 2012
The Ritz-Carlton Hotel Company LLC May 2011 - June 2011
The Hotel Jerome June 2009 - July 2010
The Hotel Jerome, A Rock Resort May 2008 - August 2008
Kellogg Hotel and Conference Center 2006 - 2008
Fox Hills Golf & Banquet Center 2003 - 2008
The Ritz-Carlton Club May 2007 - August 2007
Skills
Food & Beverage, Banquets, Hospitality Industry, Hotels, Restaurants, Resorts, Micros, Menu Development, Event Planning, Food, Catering, MICROS, Pre-opening, Hospitality
Education
Michigan State University 2005 — 2009
Bachelor of Arts (BA), Hospitality Business
Starwood Hotels & Resorts Worldwide, Inc. July 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. January 2014 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. March 2013 - January 2014
Starwood Hotels & Resorts Worldwide, Inc. September 2011 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. May 2011 - September 2011
Computer Science Engineering-Michigan State University August 2007 - May 2011
Michigan State University August 2007 - May 2011
Orchard Lake Country Club May 2008 - August 2010
The Ritz-Carlton Hotel Company LLC May 2009 - August 2009
Sheraton January 2007 - December 2007
Skills
Problem Solving, Customer Service, Time Management, Management, Training, Teamwork, Inventory Management, Food & Beverage, Hospitality, Microsoft Excel, Budgets, Hotel Management, Micros, Hospitality Management, Restaurants, MICROS, Hospitality Industry
Education
Michigan State University 2007 — 2011
Hospitality Business, Spanish
The Landings Club May 2010 - Present
Ritz-Carlton Hotel Company September 2001 - April 2010
The Ritz-Carlton Hotel Company October 1999 - September 2001
The Ritz-Carlton Hotel Company LLC January 1996 - October 1999
The Ritz-Carlton Hotel Company LLC December 1995 - December 1996
The Ritz-Carlton Hotel Company LLC February 1993 - December 1995
Education
Michigan State University 1981 — 1985
Marriott International June 2005 - Present
The Ritz-Carlton Hotel Company LLC April 2003 - June 2005
Marriott International January 2002 - April 2003
Marriott International November 1999 - December 2001
Skills
Hotels, Hospitality Management, Resorts, Restaurants, Event Planning, Event Management, Pre-opening, Leadership, Catering, Hospitality, Hospitality Industry, Weddings, Customer Service, Sales, Banquets, Hotel Management, Revenue Analysis, Convention Services, Food & Beverage, Time Management
Education
Miami Dade Community College 1994 — 1998
AS, Business
Monsignor Edward Pace High School 1988 — 1992
High School Diploma
Marriott International June 2014 - Present
Marriott International June 2013 - June 2014
The Ritz-Carlton Hotel Company LLC August 2011 - June 2013
The Ritz-Carlton Hotel Company LLC October 2010 - July 2011
Cedar Fair Entertainment Company May 2009 - September 2010
National Cherry Festival January 2010 - July 2010
The Rossman Group October 2009 - December 2009
Encore Nationwide July 2006 - May 2009
Ministry of Education in Chile June 2008 - August 2008
ABC News May 2007 - August 2007
Skills
Social Media Marketing, Press Releases, Facebook, Research, Report Writing, Meeting Planning, Office Administration, Banquets, Social Networking, Blogging, Social Media, Newsletters, Marketing, Event Management, Public Relations, Hospitality, Event Planning, Hospitality Management, Hospitality Industry, Hotels, Customer Service, Sales, Food & Beverage
Education
Michigan State University 2005 — 2009
B.A., Communication, Public Relations
Northville High School 2001 — 2005
Montage Kapalua Bay July 2015 - Present
The St. Regis Aspen October 2014 - Present
The St. Regis Aspen June 2013 - Present
The Westin Phoenix Downtown December 2010 - June 2013
The Westin Book Cadillac Detroit August 2008 - December 2010
MGM Grand Detroit Hotel and Casino 2007 - 2008
The Ritz-Carlton Hotel Company LLC 2006 - 2007
Shiraz 2005 - 2006
Coach Insignia 2004 - 2005
Jardinière 2002 - 2003
Skills
Menu Development, Culinary, Fine Dining, Banquets, Catering, Restaurants, Food Cost, Cuisine, Menu Design, Recipes, Hotels, Cooking, Seafood, Sanitation, Gourmet, Hospitality, Weddings, Guest Satisfaction, Hospitality Management, Hospitality Industry, Food, Culinary Skills, Resorts, Pre-opening
Education
Miami University 1997 — 2001
BA, English-Journalism
The Ritz-Carlton Hotel Company LLC July 2012 - Present
Wendys International January 2011 - July 2012
Skills
Communication, Interpersonal Skill, Internet, Flexibility, Hard-worker, Customer Service, Customer Satisfaction, Customer Experience, Cash Sales, Reliable, Superior Computer Skills, Bilingual
Education
Miami Dade College 2011 — 2013
Deering Bay Yacht and Country Club June 2010 - Present
Mirage Entertainment January 2005 - Present
The Ritz-Carlton Hotel Company LLC January 2000 - January 2005
Skills
Film, Television, Film Production, Video Production, Entertainment Industry, Acting, Theatre, Feature Films, Live Events, Talent Booking, Voice Over, Commercials, A&R, Entertainment Management, Recording, Jet Ski, Fire Safety, Stunts, Stunt Coordination, Stadium Concepts and..., Choreography, Stage
Education
Miami Dade College
Associate of Arts (A.A.), Psychology
The Landings Club November 2013 - Present
The Ritz-Carlton Hotel Company LLC March 2011 - November 2013
Buckhead Life Restaurant Group March 2003 - March 2011
Skills
Customer Service, Hospitality, Hospitality Management, Restaurants, Food, Restaurant Management, Menu Development, Fine Dining
Education
Medix College 2002 — 2003
EMT-I, Emergency Medicine
Muhlenberg College July 2011 - Present
The Ritz-Carlton Hotel Company LLC July 2010 - June 2011
Carnegie Hall February 2007 - May 2010
Carnegie Hall June 2000 - February 2007
Skills
Non-profits, Volunteer Management, Fundraising, Grant Writing, Event Planning, Community Outreach, Program Development, Nonprofits, Philanthropy, Annual Giving, Alumni Relations, Student Development, Higher Education, Student Affairs
Education
Temple University 1992 — 1994
M.Ed., Counseling Psychology
Muhlenberg College 1987 — 1991
B.A., Psychology, Art
The Ritz-Carlton Hotel Company LLC February 2012 - Present
The Ritz-Carlton Hotel Company LLC October 2011 - February 2012
Marriott Denver Tech Center June 2011 - October 2011
Renaissance Chicago Downtown Hotel January 2011 - June 2011
Orlando World Center Marriott June 2010 - August 2010
JW Marriott Denver at Cherry Creek May 2009 - August 2009
Denver Marriott City Center Hotel May 2008 - August 2008
Bay Harbor Resort & Marina May 2007 - August 2007
McCurdy, Wotila, & Porteous P.C. January 2005 - August 2005
Skills
Property Management..., Hospitality, Hospitality Industry, Tourism, Resorts, Hotels, Front Office, Customer Service
Education
Michigan State University 2006 — 2010
BA, Hospitality Business
Pearson November 2013 - Present
Pearson Embanet November 2012 - November 2013
Pearson Embanet November 2010 - November 2012
Booking.com March 2010 - November 2010
Sprint Nextel August 2009 - February 2010
Southwest Airlines Vacations October 2004 - January 2009
The Ritz-Carlton Hotel Company LLC August 2004 - September 2004
Visit Orlando August 2003 - December 2003
Walt Disney World August 2002 - July 2003
Skills
Marketing Strategy, Marketing Management, Email Marketing, Online Advertising, Lead Generation, Project Management, Media Planning, Event Management, Social Media Marketing, Digital Marketing, Marketing
Education
Marylhurst University 2012 — 2013
M.B.A.
University of Central Florida - College of Business Administration 2000 — 2003
Bachelor of Science (B.S.), Marketing
Trinity High School 1996 — 2000
Bristol-Myers Squibb May 2014 - August 2014
Stevens Institute of Technology September 2013 - May 2014
Stevens Institute of Technology September 2013 - April 2014
Middlesex County College May 2012 - August 2013
Middlesex County College January 2012 - May 2013
Heldrich Hotel October 2010 - February 2012
Market by Jean Georges at W Boston September 2009 - August 2010
Hungry Mother Restaurant April 2008 - April 2009
The Ritz-Carlton Hotel Company LLC March 2006 - April 2008
Skills
Culinary Skills, Vocalist, Chemistry Education, Chemistry, Biology, Cell Biology, Ligand Binding Assays..., Organic Chemistry
Education
Stevens Institute of Technology 2013 — 2016
Bachelor's Degree, Bioanalytical Chemistry, 3.4 GPA
Middlesex County College 2010 — 2013
The Ritz-Carlton Hotel Company LLC August 2012 - Present
Hotel Monaco Denver May 2005 - July 2011
The Oxford Hotel 2000 - 2005
Skills
Hospitality Management, Hotels, Food & Beverage, Hospitality Industry, Hospitality, Food Safety, Team Building, HACCP, Photoshop, Training, Process Scheduler, Hotel Management, Supervisory Skills, Customer Service, Property Management..., Customer Satisfaction, Pre-opening, Rooms Division, Micros, Resorts
Education
Ohio University 1975 — 1980
Metropolitan State University of Denver
PNG March 2014 - Present
WFM August 2013 - April 2014
Penn National Gaming 2010 - September 2013
Puratos August 2007 - November 2010
Oak mill Bakery August 2006 - August 2007
Mid america club February 2004 - July 2006
Windows- Italian Emb- Saudi Arab Emb August 2001 - December 2003
The Ritz-Carlton Hotel Company LLC March 1997 - July 2001
Skills
Pastry, Chocolate, Menu Development, Cakes, Bakery, Catering, Fine Dining, Restaurants, Bread, HACCP, Food Quality, Food Science, Culinary Management, Food Cost Management, Menu Costing, Recipe Testing, Food Preparation, Banquets, Food Styling, Food Cost Analysis, Culinary Education, Labor Control, Cost Control, Chef, New Restaurant Openings, Pre-opening experience, Food Manufacturing, Food Technology, Sugar, Resorts, Culinary Skills, Ingredients, Confectionery, Food Safety, Baking, Recipes, Gourmet, Pre-opening, Food, Restaurant Management, Hotels, Cooking, Hospitality Industry, Cuisine, Food, Hospitality, Food & Beverage, Hospitality Management, Food Industry, Sanitation
Education
New England Culinary Institute 1997 — 2001
Associate's degree, AOS
Association for Facilites Engineering (AFE) October 2011 - Present
W.P. Saya & Associates, L.L.C February 2012 - December 2012
UGL Services and Unicco Government Services 2009 - 2012
UGL Services and Unicco Government Services 2006 - 2012
Fairmont Hotels and Resorts 1994 - 1999
The Ritz-Carlton Hotel Company LLC 1991 - 1994
Skills
Facilities Management, Energy, Maintenance Management, Operations Management, HVAC, Energy Management, Facilities Operations, Electricians, Preventive Maintenance, Building Maintenance, Energy Efficiency, Construction, Energy Conservation, Contract Management, Engineering, Leadership, Management, Project Management, Sustainability, Program Management, Construction Management, Building Management..., Continuous Improvement, HVAC Controls, Green Building, Supervisory Skills, Renewable Energy, Building Automation, Commissioning, Project Planning, Energy Audits, Executive Coaching, Budgets, Procurement, Manufacturing, Property Management, Team Building, Organizational..., Strategic Planning, Engineering Management, Strategy, Electrical Engineering, Contract Negotiation, Training, Process Scheduler, Maintenance & Repair, Proposal Writing
Education
Wentworth Institute of Technology 1987 — 1988
Electronics Design Engineering
National Radio Institute 1977 — 1979
BS, Electronic Design Engineering
Massachusetts Institute of Technology 1974 — 1975
Visiting, Electrical, Electronics and Communications Engineering
Peterson School of Engineering
HVAC Licensing
CORA Health Services July 2005 - Present
The Palace Garden ALF October 2004 - July 2005
The Ritz-Carlton Hotel Company LLC August 2002 - April 2004
Skills
People-oriented, Fast Learner, Computer Proficiency, Communication Skills, Goal Oriented
Education
Monroe College 1997 — 1999
Office Technologies
Freelance Translator English-Spanish-Italian 2006 - Present
Robert Allen Law June 2009 - August 2010
Bertram Yacht 2006 - 2009
Marriott Airport 2006 - 2007
The Ritz-Carlton Hotel Company LLC 1993 - 2006
Hotel Inter-Continetal Miami 1988 - 1993
Skills
Clerical Skills, Translation, Interpreter, Spanish, Tourism, Italian, Hospitality, Microsoft Office, Research, Timely, Administrative Support, English, Customer Service, Writing, Calendars, Word, Event Planning
Education
Miami Dade College
Pine Manor College
Societa' Dante Alighieri
The Fairmont Washington, D.C. December 2014 - Present
The Ritz-Carlton Hotel Company LLC February 2012 - December 2014
The Plaza New York March 2007 - March 2012
The Mansion on Turtle Creek September 2004 - March 2007
The Grosvenor House - London May 2003 - September 2004
The Ritz-Carlton, Washington D.C. / Georgetown 2001 - May 2003
Skills
Microsoft Office, Labor Control, Hotel Management, Coaching, Time Management, Food Quality, Union Experience, Payroll, Sales Management, Mediterranean, Gourmet, Social Media, Hospitality Management, Wedding Planning, Revenue Forecasting, Profit Maximization, Customer Satisfaction, Resorts, Tourism, Hotels, Food, Food & Beverage, Yield Management, Banquets, Hospitality, Luxury, Revenue Analysis, Hospitality Industry, Opening Hotels, Catering, Rooms Division, Cuisine, Menu Engineering, Guest Service Management, Fine Dining, Restaurants, Front Office, Hotel Booking, Menu Development, F&B Operations, Pre-opening experience, Restaurant Management, Micros, Property Management..., Culinary Skills, Leadership, Banquet Operations, Rooms Division..., Opera, Food Service
Education
Mercyhurst University 1987 — 1991
BA, Hospitality Management
Mercyhurst College
Wyndham Orlando Resort May 2014 - March 2015
Zona Hotel & Suites February 2012 - April 2014
The Ritz-Carlton Hotel Company LLC July 2011 - March 2012
Renaissance WorldGate Resort a Disney Good Neighbor Hotel July 2003 - July 2011
DisneyWorld Resort- Orlando April 2004 - April 2006
Historic Lakeside Inn April 2003 - August 2003
Sawgrass Marriott Resort & Spa at the TPC April 2002 - April 2003
Winegardner & Hammons, Inc February 1999 - January 2002
Raycom Sports 1998 - 2000
Holiday Inn Resort and Conference Center January 1996 - January 1998
Skills
Hospitality, Hotels, Resorts, Tourism, Hospitality Industry, Trade Shows, Revenue Analysis, Hospitality Management, Meeting Planning, Event Management, Event Planning, Hotel Management, Food & Beverage, Sales, Marketing Strategy, Sports Marketing, Sports Management, Yield Management, Training, Catering, Leadership, Negotiation, Marketing, New Business Development, Budgets, Customer Service, Pre-opening, Time Management, Sponsorship, Sales Management, Sales Operations, Corporate Events, Selling, Team Leadership, Restaurants, Customer Satisfaction, Front Office, Incentives, Convention Services, Management, Banquets, Contract Negotiation, Rooms Division, Property Management..., Hotel Booking, Public Relations, Market Planning, Team Building
Education
Marymount Manhattan College 1974 — 1978
BA- Cum Laude, Performing Arts. Communication, Business
University of Arizona 1973 — 1974
Anthropology
The Ravenous Chef, LLC. 2015 - Present
Baptist Health South Florida March 2011 - Present
Goya Foods February 2012 - February 2015
Town Kitchen & Bar August 2009 - March 2011
Jakes & The Gastropub at Jakes June 2008 - August 2009
Por Fin Restaurant July 2007 - June 2008
Hyatt Hotels Corporation February 2006 - August 2007
Conrad Hotels & Resorts May 2005 - January 2006
The Ritz-Carlton Hotel Company LLC May 2002 - May 2005
US Navy Reserve May 1999 - May 2003
Skills
Culinary Skills, Restaurants, Hospitality Industry, Hotels, Menu Development, Banquets, Recipes, Cooking, Food Service, Nutrition, Pre-opening, Food, Budgets, Fine Dining, Inventory Management, Cuisine, Chef, Menu Costing, Pastry, Restaurant Management, Sanitation, Food Safety, Catering, Food
Education
Michigan State University 2015 — 2017
Master of Science (MSc), Management, Strategy, and Leadership
Johnson and Wales University 1999 — 2002
Bachelor of Science (BS), Culinary Arts/Chef Training
Christopher Columbus 1992 — 1995
Naples Bay Resort & Marina January 2014 - Present
The Ritz-Carlton Hotel Company LLC June 2011 - January 2014
Renaissance Hotels of Mobile October 2007 - June 2011
Don CeSar Beach Resort, A Loews Hotel February 2007 - September 2007
Renaissance Vinoy Resort & Golf Club January 2003 - January 2007
Sanibel Harbour Resort & Spa July 1997 - January 2003
Time Warner Communications May 1995 - June 1997
Hawthorne Suites, Orlando Resort 1994 - 1995
Harcourt Brace Jovanovich 1989 - 1995
Skills
Hotels, Hospitality Industry, Meeting Planning, Hotel Management, Trade Shows, Hospitality, Hospitality Management, Catering, Banquets, Resorts, Micros, Rooms Division, Sales, Leadership, Management, Convention Services, Food & Beverage, Marketing, Yield Management, Revenue Analysis, Front Office, Training, Property Management..., Pre-opening
Education
Montclair State University
A.A.S., Business Administration
The Berkeley School, West Paterson, NJ
Gensler July 2015 - Present
FODA Design November 2013 - July 2015
CRISTI MOORE INC March 2003 - July 2015
CCID Inc March 2005 - October 2008
Hirsch Bedner Associates April 2004 - February 2005
Praxis3 December 2003 - March 2004
The Ritz-Carlton Hotel Company LLC September 2000 - August 2002
Hirsch Bedner Associates June 1998 - July 2000
Education
Savannah College of Art and Design 2011 — 2011
MA, Design Management, 4.0
Mississippi State University 1994 — 1998
BS, Interior Design, 4.0
Mississippi State University 1986 — 1991
BBA, Marketing
The James B. Henry Center for Executive Development 2001 - Present
The Ritz-Carlton Hotel Company LLC May 2001 - August 2001
Skills
Meeting Planning, Certified Meeting..., Leadership, Sales, Event Management, Time Management, Event Planning, Hospitality, Trade Shows, Convention Services, Corporate Events, Market Research, Hospitality Management, Hotels, Hospitality Industry, Volunteer Management
Education
Michigan State University 1996 — 2001
Bachelor of Arts, Hospitality Business
Seva Events March 2011 - Present
Aliso Viejo Country Club (AVCC) February 2014 - November 2014
The Ritz-Carlton Hotel Company LLC February 2010 - July 2010
Park Hyatt Chicago 2008 - February 2010
Skills
Event Management, Hotels, Weddings, Event Planning, Corporate Events, Social Media Marketing, Meeting Planning, Time Management, Management, Hospitality, Trade Shows, Customer Service, Food & Beverage, Catering, Budgets
Education
Michigan State University 2001 — 2006
Bachelors of Science
Wyndham Garden Oklahoma City North August 2015 - Present
Hilton Worlwide July 2011 - August 2015
Marriott International August 2008 - May 2011
The Ritz-Carlton Hotel Company LLC May 1999 - April 2008
Skills
Sales Management, Hotels, Hospitality Management, Hotel Management, OnQ, Opera, Delphi, Business Strategy, Catering Sales, Wedding Planning, Wedding Management, Church Events, Corporate Events, Special Events, Live Events
Education
Mid-America Christian University 2010 — 2012
Master Degree, Leadership
Universidad del Este 2004 — 2008
Bachelor's degree, Tourism and Travel Services Marketing Operations
The Michigan Chronicle 2009 - Present
Chris Bryant Presents 2006 - Present
BRYANT GROUP 2006 - Present
The Ritz-Carlton Hotel Company LLC 2003 - 2007
The Ritz-Carlton Hotel Company LLC 2003 - 2006
Skills
Coaching, Public Speaking, Leadership Development, Training, Employee Engagement, Customer Experience, Strategy, Program Management, Executive Coaching, Event Planning, Talent Management, Leadership, Marketing, Performance Management, Organizational..., Strategic Planning, Management, Organizational..., Thought Leadership, Employee Relations, Recruiting, Retail, Event Management, Team Building, Human Resources, Employee Benefits, Workshop Facilitation, Entrepreneurship
Education
Michigan State University
USC Marshall School of Business
YKK Corporation of America 2003 - 2004
The Ritz-Carlton Hotel Company LLC 1999 - 2003
Quark 1997 - 1999
John S Tatum 1996 - 1997
Education
Metropolitan State College of Denver 1992 — 1996
Bachelor of Science (B.S.), Criminal Justice and Criminology; Minor Speech Communications
Denver Paralegal Institute, American Bar Association Approved School
General Practice Paralegal Certificate
Cherry Blossom Festival February 2014 - April 2014
The Ritz-Carlton Hotel Company LLC June 2013 - August 2013
Karjolen AS August 2010 - December 2011
Skills
PowerPoint, Microsoft Word, Microsoft Office, Economics, English, Microsoft Excel, Spanish, Teamwork, Team Building, Sales, Retail, Time Management, Event Planning
Education
Mercer University - Stetson School of Business and Economics 2013 — 2015
Bachelor’s Degree, International Business with a minor in Finance, 3.91/4.0
Georgia Rotary Student Program 2012 — 2013
Associate's Degree, Business Administration, 4.0/4.0
Skagerak International School 2010 — 2012
High School, International Baccalaureate Diploma Programme
Aspire Lifestyles October 2014 - Present
Ars Independent International Film Festival September 2012 - September 2013
MUBI March 2010 - 2012
The Ritz-Carlton Hotel Company LLC 2004 - 2009
Skills
Video, Digital Media, New Media, Documentaries, Digital Distribution, Screenwriting, Feature Films, Social Media, Independent Film, Blogging, Photoshop, Content Management, Video Production, Final Cut Pro, Copywriting, Post Production, Television, Video Editing, Film, Film Production, Creative Writing, Broadcast, Directing, Premiere, Film Editing, Cinematography, Producing, Short Films, Entertainment, Final Cut Studio, Commercials, Media Production, Multimedia, Production Managment
Education
Miami Dade College 1999 — 1999
English Language and Literature, General
Ace Parking October 2013 - Present
Ace Parking May 2013 - Present
Ace Parking May 2013 - Present
PPS PARKING & TRANSPORTATION, INC. July 2012 - March 2013
Loews Hotels February 2010 - October 2011
W Hotels October 2008 - February 2010
The Glenn Hotel January 2008 - October 2008
Four Seasons Hotels and Resorts January 2006 - August 2007
The Ritz-Carlton Hotel Company LLC March 1998 - January 2006
Skills
Carpentry, Plumbing, Electrical, HVAC, Computer Maintenance, Property Management..., Word, Excel, Pre-opening, Hotels, Training, Hospitality, Team Building, Building Maintenance, Restaurants, Opening Hotels, Hiring, Building Management..., Rooms Division, Hospitality Management, Hospitality Industry, Resorts, Customer Satisfaction, Cost Control, Revenue Analysis, Hotel Management, Facilities Management, Front Office, Supervisory Skills, Electricians, Microsoft Word, Schedules, Payroll, Microsoft Excel
Education
American Trainco 2011 — 2011
Certificate - Universal Certified, HVAC EPA 608 Training
Certified Pool Operation 2011 — 2011
Certified, National Pool Certification
Mercer University 1993 — 1995
Mechanical Engineering
Vulcan, Inc. March 2013 - Present
Windstar Cruises / Ambassadors International Inc. February 2012 - March 2013
Prestige Cruise Holdings February 2010 - August 2011
The Ritz-Carlton Hotel Company LLC September 2009 - March 2010
Seabourn Cruise Line July 2006 - September 2009
Skills
Tourism, Customer Service, Budgeting, Hotels, Hospitality, Direct Sales, Cruises, Luxury Cruise, Budgets, Leisure Travel, Travel Management, Vacation, Event Management, Management, Call Centers, Marketing, Customer Satisfaction, Contract Negotiation, Incentive Travel, Leisure, Luxury, Operations Management, Sales, Team Building, Training, Travel Planning, Hospitality Industry, Resorts, Tour Operators
Education
Ashford University 2007 — 2009
Bachelor in Arts, Organizational Management
Miami Dade College 2004 — 2006
Associates in Arts, Nursing
SeaWorld July 2015 - Present
SeaWorld Orlando July 2013 - July 2015
Clearwater Marine Aquarium January 2012 - June 2015
SeaWorld Orlando January 2011 - July 2013
The Ritz-Carlton Hotel Company LLC October 2009 - January 2011
Maria Mitchell Association June 2004 - October 2009
Cliffside Resort and Beach Club June 2006 - September 2008
Town of Nantucket Beach Management June 2005 - September 2005
Skills
Marine Biology, Research, PowerPoint, Endangered Species, Event Planning, Environmental Education, Scuba Diving, Public Speaking, Teaching, Community Outreach, Teamwork, Fundraising, Volunteer Management, Grant Writing
Education
Mount Holyoke College 2005 — 2009
BA, Environmental Science
Highland Park High School 2002 — 2005
Diploma
GSK April 2014 - Present
inVentiv Health April 2013 - April 2014
The Ritz-Carlton Hotel Company LLC 2012 - 2013
The Ritz-Carlton Hotel Company LLC 2009 - 2011
Florida League of Cities January 2009 - August 2009
Skills
Hospitality, Guest Service Management, Customer Service, Cold Calling, Account Management, Building Relationships, Networking, New Business Development, Pharmaceutical Industry, Manage Client...
Education
New College of Florida 2007 — 2011
BA, Economics
East Bay Newspapers October 2011 - Present
Nantucket Gyotaku, LLC May 2005 - Present
Striper Moon, LLC March 2005 - November 2010
West End Market April 2003 - December 2005
The Mayflower Inn August 1995 - September 1999
The Ritz-Carlton Hotel Company LLC September 1996 - August 1997
Education
Cesar Ritz Colleges of Switzerland 1993 — 1995
Swiss Higher Diploma, Hotel & Tourism Management
The University of Connecticut 1987 — 1991
Bachelor of Arts (BA), Spanish Language and Literature
Universidad de Sevilla 1987 — 1988
Spanish Literature, International Relations and Affairs, Sophomore Year Abroad
Middlebury College 1987 — 1987
Bachelor of Arts (B.A.), Spanish Language and Literature, Summer Immersion Program
Portsmouth Abbey School 1983 — 1986
Diploma Awarded
Rumsey Hall School 1980 — 1983
Diploma
The Foundation for Barnes-Jewish Hospital June 2014 - Present
The Foundation for Barnes-Jewish Hospital March 2010 - Present
The Ritz-Carlton Hotel Company LLC July 2003 - February 2010
Skills
Event Management, Event Planning, Coordinating Events, Sales, Hospitality, Hospitality Management, Food & Beverage, Catering, Meeting Planning, Corporate Events, Hospitality Industry, Banquets, Wedding Planning, Menu Development, Hotels
Education
Murray State University 1999 — 2003
Bachelor's degree, Organizational Communication, General
WTS International, Inc. April 2015 - Present
WTS International, Inc. July 2014 - April 2015
Everest University - Brandon Campus July 2013 - July 2014
Bleu Salon and Spa 2012 - 2013
The Ritz-Carlton Hotel Company LLC January 2004 - March 2012
Gratitude Massage 2011 - 2012
The Ritz-Carlton Hotel Company LLC January 2009 - July 2011
Skills
Therapeutic Massage, Pain Management, Spa, Therapists, Chair Massage, Aromatherapy, Deep Tissue Massage, Reflexology, Thai Massage, Swedish, Customer Service, Wellness, Event Planning, Resorts, Menu Development, Hospitality, Hotels, Hospitality Management, Front Office, Relaxation
Education
National Holistic Institute 2003 — 2004
Certification, Massage Therapy/Therapeutic Massage
University of Central Florida 1998 — 2003
BFA, Performance
Navy Federal Credit Union April 2015 - Present
Kitsap Bank November 2014 - Present
Marriott International May 2013 - September 2014
Metropolitan State University of Denver June 2014 - August 2014
The Ritz-Carlton Hotel Company LLC December 2011 - May 2013
Borders July 2010 - September 2011
RAK Representatives July 2008 - July 2010
Skills
Customer Service, Hospitality, Management, Administrative..., Sales, Hotels, Hospitality Management, Hospitality Industry, Customer Satisfaction, Microsoft Office, Microsoft Word, Front Office, Resorts, Time Management, Hotel Management, Catering
Education
Wayland Baptist University 2013 — 2016
Bachelor's Degree, Business Administration and Management, General
Monterey High School 2000 — 2002
Haynes Elementary
Haynes Elementary
Metropolitan State University of Denver
Metropolitan State University of Denver
Crowne Plaza August 2011 - Present
The Ritz-Carlton Hotel Company LLC December 2007 - Present
Ritz Carlton 2007 - Present
Skills
Family Services, Social Services, Rooms Division, Front Office, Resorts, Catering, Event Planning
Education
Montclair State University 2008 — 2011
Bachelor's degree, Human Development, Family Studies, and Related Services
Snapchat, Inc. June 2015 - Present
Tiffany & Co. June 2014 - June 2015
Tiffany & Co. November 2012 - June 2014
Florida College of Natural Health March 2013 - August 2013
Celebrity Cruises January 2010 - June 2012
Apple Retail November 2008 - January 2010
The Ritz-Carlton Hotel Company LLC September 2007 - September 2008
The Ritz-Carlton Hotel Company LLC September 2001 - September 2007
Macy's East January 1997 - September 2001
Skills
Microsoft Word, Microsoft Excel, Lotus Notes, Outlook, Mac OS X, iPhone, MacBook, JD Edwards Enterprise..., PeopleSoft, Visual Merchandising, Sales, Inventory Management, Schedules, Payroll, OS X, Hotels, Guest Service Management, Customer Service, Customer Satisfaction, Management, Time Management, Event Management, Resorts, Team Building, Process Scheduler, Training, Hospitality Management, Hospitality, Leadership, Hotel Management, JD Edwards, Food & Beverage, Hospitality Industry, Tourism, European Facial..., Facials, Facebook, Twitter, Instagram, Forecasting, Human Resources, Hiring, Front Office, Pre-opening, Retail, Social Media
Education
Florida College of Natural Health-Pompano Beach
Aesthetician/Esthetician and Skin Care Specialist
Nassau Community College 1991 — 1994
Associates in Applied Science, Hotel Technology
The Ritz-Carlton Hotel Company LLC July 2013 - Present
The Ritz-Carlton Hotel Company LLC February 2012 - July 2013
Phoebe's Restaurant August 2011 - February 2012
Lakes Church 2011 - 2012
Planet Fitness October 2003 - November 2005
Skills
Sales Management, Food & Beverage, Wine Sales, Direct Sales, Customer Service, Customer Experience, Cross-functional Team..., Situational Leadership, Conflict Resolution, Wine, Customer Satisfaction, Leadership, Team Building, Fundraising, Open Table, Public Relations, ServSafe, Sales, Restaurants, Training, Event Planning, Event Management, Hospitality, People Skills, Microsoft Word, Microsoft Office, Fine Dining, Sales Operations, Bartending, Micros, Labor Control, Microsoft Excel, Waiting, Restaurant Management, Marketing, Social Media Marketing, Public Speaking, Hospitality Management, Hospitality Industry, Hotels, Social Media, Management
Education
Middle Tennessee State University 2000 — 2010
Bachelor of Science (B.S.), Music Teacher Education
Saddleback College 2008 — 2010
Music
The Ritz-Carlton Hotel Company LLC July 2000 - Present
State of Georgia February 1975 - August 1997
Atlanta Public Schools August 1973 - January 1975
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Team Building, Public Speaking, Marketing Communications, Leadership Development, Analysis, Sales Management, Front Office, Hotels
Education
Montana State University-Bozeman 1969 — 1971
Master's degree, Social Work
SAVANNAH STATE COLLEGE 1961 — 1966
Bachelor of Applied Science (B.A.Sc.), Sociology
Blakeney High School
Linsey Careers June 2012 - Present
Pierson Public Relations May 2010 - July 2012
Edelman May 2004 - May 2010
Pierson Public Relations October 1999 - October 2000
Edelman October 1997 - October 1999
Kamer Singer & Associates March 1997 - August 1997
MacKenzie Communications September 1995 - March 1997
The Ritz-Carlton Hotel Company LLC January 1994 - January 1995
Skills
Recruiting, Sourcing, Staff Management, Staff Development, Public Relations, Media Relations, Media Skills Training, Social Media, Writing, Grant Writing, Event Planning, Stakeholder Engagement, New Business Development, Creative Direction, Event Management, Internal Communications, Management, Strategic Communications, Strategy, Community Outreach, Strategic Planning, Integrated Marketing, Budgets, Program Management, Corporate Communications, Crisis Communications, Account Management, Communication Training
Education
Mills College 1989 — 1993
BA, Communications
The Ritz-Carlton Hotel Company LLC October 2007 - Present
Commerce Bancshares, Inc. January 2003 - June 2007
SSM Health Care July 2000 - March 2003
Education
Coldwell Banker School of Real Estate 2004 — 2004
Real Estate Practices
Maryville University of Saint Louis
Organizational Development
Slifer, Smith and Frampton Real Estate October 2012 - Present
The Ritz-Carlton Hotel Company LLC November 2009 - January 2013
Education
Michigan State University 2005 — 2009
Hospitality Business
Piranha Paper Shredding, LLC October 2009 - Present
Marcus Hotels & Resorts March 2008 - October 2009
The Ritz-Carlton Hotel Company LLC July 2006 - February 2008
Marriott International December 1998 - June 2006
Skills
Revenue Analysis, PeopleSoft, Hotels, Forecasting, Hotel Management, Hospitality, Hospitality Management, Payroll, Hospitality Industry, Resorts, Budgets, QuickBooks, Microsoft Excel, Food & Beverage, Leadership, Management, Training, Strategic Planning, Strategy, Microsoft Office, Account Management
Education
University of Wisconsin - Waukesha 2013 — 2015
Business
Nassau Community College
AAS, Hospitality Management
The Ritz-Carlton Hotels of Atlanta June 2011 - Present
The Ritz-Carlton Hotels of Atlanta September 2010 - May 2011
The Ritz-Carlton Hotel Company LLC November 2007 - September 2010
Skills
Hospitality Management, Front Office, Hospitality Industry, Hotels, Hospitality, Hotel Management, Resorts, Revenue Analysis, Meeting Planning, Rooms Division, Customer Satisfaction, Customer Service, Event Management, Event Planning, Food, Forecasting, Pre-opening, Sales, Yield Management
Education
Morehouse College 2003 — 2007
B.B.A, Marketing
Hard Rock Hotel April 2012 - Present
Associated Students of Michigan State University Front-Desk AgentThe Palazzo Las Vegas / Sands CorporationJanuary 2011 - December 2011
The Ritz-Carlton Hotel Company LLC May 2009 - July 2009
Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Inventory Management, Social Media, Event Planning, Sales, Outlook, Food & Beverage, Recruiting, Hospitality, Event Management
Education
Michigan State University - The Eli Broad College of Business 2006 — 2010
Hospitality Business, Business
The Ritz-Carlton Hotel Company LLC December 2011 - Present
The Ritz-Carlton, Laguna Niguel January 2010 - December 2011
The Ritz-Carlton, Pentagon City October 2008 - May 2009
Reston Limousine December 2007 - August 2008
The Mayhood Company May 2007 - August 2007
Education
Miami University 2004 — 2008
B.A.
The Ritz-Carlton Hotels of Atlanta August 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - July 2015
The Ritz-Carlton Hotel Company LLC February 2013 - November 2013
Hampton Inn March 2012 - February 2013
Rosswood Plantation March 2002 - January 2012
Fairview Inn May 2010 - December 2011
Hotel Chester August 2007 - August 2011
Skills
OnQ, POS, First Aid, ServSafe, Microsoft Office, Delphi, Opera, MARSHA, Hospitality Management, Food & Beverage, Hospitality, Restaurants, Property Management...
Education
University of Mississippi 2011 — 2012
Hospitality Management, Business Administration and Management, General
University of Mississippi Medical Center 2010 — 2011
Registered Nursing/Registered Nurse
Mississippi State University 2006 — 2010
Business Administration and Management, General
Mirego July 2015 - Present
Planiclik.com January 2011 - Present
Yacoub Elite Search August 2013 - July 2015
Y&A Recruitment Professionals Inc. May 2006 - December 2010
Université de Montréal November 2005 - May 2006
Hôtel Godin November 2004 - April 2005
The Ritz-Carlton Hotel Company LLC May 2002 - November 2004
Skills
Business Development, Business Strategy, Management, Project Management, Recruiting, Entrepreneurship, Start-ups, Strategic Partnerships, Strategic Planning, Talent Acquisition, Strategy, Management Consulting, E-commerce, Consulting
Education
McGill University 2000 — 2004
B. Comm, Management: Psychology and Human Resources
Raffles Hotels & Resorts April 2015 - Present
Movenpick Resort & Spa October 2013 - November 2014
The Edition Hotel Marriott International April 2012 - April 2013
The Ritz-Carlton Hotel Palm Beach November 2011 - April 2012
The Ritz Carlton Hotel Palm Beach September 2010 - November 2011
The Ritz-Carlton Golf Club and Spa, Jupiter May 2009 - September 2010
The Ritz Carlton Golf Club & Spa Jupiter May 2007 - May 2009
Cheeca Lodge & Spa December 2005 - May 2007
The Ritz-Carlton Hotel Company LLC June 2003 - May 2005
Skills
VINYASA AND YIN YOGA, Pre-opening, Rooms Division, Hotels, Hospitality Management, Hotel Management, Resorts
Education
Southern New Hampshire University 2001 — 2003
Bachelor of Science, Hotel Management
Hesser College 1999 — 2001
Associate, Hotel & Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. Regional VP Human ResourcesHospitality Human Resources Field2004 - Present
The Ritz-Carlton Hotel Company LLC 1981 - 2010
Education
Michigan State University 1976 — 1981
Deloitte January 2015 - Present
Accenture July 2011 - January 2015
Marriott International April 2009 - July 2011
The Ritz-Carlton, Hotel Company L.L.C July 2007 - April 2009
The Ritz-Carlton, Washington Metropolitian Region June 2006 - July 2007
The Ritz-Carlton, Tysons Corner April 2002 - June 2006
The Ritz-Carlton Hotel Company LLC April 2002 - August 2003
Hotel Le Venetian November 1998 - May 2000
Skills
Human Resources, Program Management, PeopleSoft, Workday, MS Project, PMP, Business Process, Leadership, Business Analysis, Recruiting, SAP HR, Workday Benefits..., SuccessFactors, HRIS, Employee Benefits, global HCM, Integration, Strategy, SaaS, Workday HCM, Workday Performance..., Workday Conversion, Workday Absence..., Workday System..., SDLC, SAP HCM, International Project..., IT Transformation, Management
Education
Marymount University 2007 — 2009
MBA, Masters in Business Administration
Marymount University 2009 — 2010
MSIS, Information Systems
Washington State University 1998 — 2001
BA, Business and Management
FreshDirect February 2014 - Present
Gourmet Boutique, llc. March 2006 - February 2014
BLT Steak February 2004 - March 2006
The Ritz-Carlton Hotel Company LLC January 2002 - January 2004
Restaurant Virot November 2000 - October 2001
Tosai March 2000 - June 2000
Cello Restaurant June 1999 - March 2000
Union Square Hospitality Group October 1997 - June 1999
Salomon Brothers 1987 - 1993
Skills
Food Industry, HACCP, Food Science, Ingredients, Flavors, Food Safety, Food, Frozen Food, Bakery, Consumer Products, Product Development, Food Service, Menu Development
Education
Culinary Institute of America 1997 — 1998
Associate Degree in Culinary Arts
National Taiwan Normal University 1993 — 1995
Mandarin Language Studies
The College of New Jersey 1983 — 1986
Bachelor of Science (BS), Economics
The Ritz-Carlton Hotel Company, LLC 2011 - Present
The Ritz-Carlton, Sarasota 2007 - 2011
The Ritz-Carlton, Sarasota 2007 - 2011
Skills
Hospitality, Hotel Management, Fine Dining, Meeting Planning, Employee Relations, Hospitality Industry, Hotels, Banquets, Recruiting, Resorts, Hospitality Management, Tourism, Training, Restaurants, Leadership Development, Microsoft Office, Customer Satisfaction, Customer Service, Opera, Food & Beverage, Employee Engagement, Leadership, Employee Training, Team Building, Pre-opening, Succession Planning, Hiring, Rooms Division, Micros, Front Office, Human Resources, Pre-opening experience, Property Management..., MICROS
Education
Mesa Community College 1970 — 1972
InterContinental Hotels Group January 2009 - Present
Hyatt Hotels Corporation September 2005 - December 2008
Mandarin Oriential Hotel 2004 - 2005
The Ritz-Carlton Hotel Company LLC 2002 - 2004
Swissotel 1998 - 2002
Education
Mercyhurst College 1989 — 1993
The Ritz-Carlton Hotel Company L.L.C. April 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2012 - Present
The Ritz-Carlton Hotel Company LLC March 2010 - May 2012
Ritz Carlton Atlanta March 2007 - March 2010
Omni Hotels May 2004 - March 2007
Omni Hotel CNN Center Atlanta March 2002 - March 2004
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Pre-opening, Food & Beverage, Hospitality, Micros, Banquets, Revenue Analysis, Restaurants, Restaurant Management, Rooms Division, Catering
Education
Hotel Institute of Montreux 1995 — 1998
Hotel Management, Hospitality Administration/Management
Modern School
The Ritz-Carlton, Sarasota, Florida July 2011 - Present
The Ritz-Carlton Hotel Company LLC 2001 - Present
The Ritz-Carlton, Sarasota April 2001 - July 2011
The Ritz-Carlton, Sarasota April 2001 - July 2011
Education
University of Miami 1998 — 2000
Master of Business Administration (MBA), 4.0
Michigan State University 1966 — 1970
The Ritz-Carlton, New Orelans February 2003 - Present
The Ritz-Carlton Pentagon City May 2009 - March 2012
The Ritz-Carton Amelia Island February 2003 - May 2009
The Ritz-Carlton Hotel Company LLC September 1991 - February 2003
Skills
Resorts, Hospitality, Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Event Management, Meeting Planning, Food & Beverage, Revenue Analysis, Catering, Sales, Pre-opening, Tourism, Convention Services
Education
Marywood University 1971 — 1975
Bachelor of Arts (B.A.), Elementary Education and Teaching, 4-5-6th grades taught in MD
ClaveKazi Dance Company April 2004 - Present
The Ritz-Carlton Hotel Company LLC June 2010 - February 2013
Skills
Office Administration, Human Resources, Team Leadership, Youth Leadership..., Latin Dance, Dance Education, Choreography, Recruiting, Young Professionals, Hospitality Industry
Education
National Massage Therapy Institute 2008 — 2009
Massage Therapy/Therapeutic Massage
West Orange High School 2000 — 2004
University of Central Florida - College of Business Administration
Moved
PGD GLOBAL April 2014 - Present
Union Bank February 2013 - April 2014
Tiger Woods Foundation June 2006 - February 2013
The Ritz-Carlton Hotel Company, L.L.C. February 2003 - July 2006
The Ritz-Carlton Hotel Company LLC 2001 - 2003
Skills
Event Management, Event Planning, Hospitality Industry, Hospitality, Pre-opening, Fundraising, Budget, Public Relations, Marketing, Social Networking, Social Media, Hotels, Marketing Strategy, Hospitality Management, Negotiation, Budgets, Trade Shows, Corporate Events, Sponsorship, Social Media Marketing, Marketing Communications, Sports Marketing, Food & Beverage
Education
Morris Brown College 1989 — 1994
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
American Airlines August 2014 - Present
American Airlines October 2012 - August 2014
Technica Solutions February 2011 - October 2012
Santander Consulting January 2005 - February 2011
American Airlines November 2002 - December 2004
American Airlines February 2001 - November 2002
Galactic, Ltd. November 1998 - December 1999
St. Louis Convention & Visitors Commission November 1994 - August 1997
Maritz Travel Company July 1992 - November 1994
The Ritz-Carlton Hotel Company LLC February 1990 - July 1992
Skills
Airlines, Aviation, New Business Development, Pricing, Management, Commercial Aviation, Strategy, Sales&Marketing, Business Analysis, International, Travel, Hotel Management, Leadership, Languages, Airline Management, Air Freight, Travel Management, International Business, Marketing, Pricing Strategy, Business Development, Competitive Analysis, Loyalty Programs, Sales, Account Management, Airports, Budgets, Marketing Strategy, Strategic Partnerships, Customer Service, Contract Negotiation, Revenue Analysis, Strategic Planning, Event Management, Sabre, Tourism, Operations Management, Team Building, Business Travel, Business Strategy
Education
The University of Dallas 2000 — 2001
Master of Management, Electronic Commerce
Saint Louis University 1997 — 1998
Master of Business Administration (MBA), International Business
Southwest Missouri State University
Greystar May 2014 - Present
The Ritz-Carlton Hotel Company LLC March 2012 - December 2013
The Ritz-Carlton Hotel Company LLC December 2008 - March 2012
The Ritz-Carlton New York, Battery Park April 2007 - December 2008
The Ritz-Carlton New York, Battery Park April 2006 - April 2007
The Waldorf=Astoria Hotel 2006 - 2006
The Waldorf=Astoria Hotel 2004 - 2006
Skills
Training, Leadership, Employee Training, Hotels, Business Strategy, Recruiting, Hospitality, Performance Management, Hospitality Industry, Management, Six Sigma, Project Management, Front Office, Rooms Division, Quality Assurance, Employee Relations, Pre-opening, Hospitality Management, Hotel Management, Resorts
Education
The Norwegian School of Hotel Management 2003 — 2003
Hospitality Business
Michigan State University 1999 — 2003
Hospitality Business
American Hotel & Lodging Association
Certified Hospitality Trainer
American Society for Quality (ASQ)
Certified Quality Process Analyst
Dow High School
Crescent Hotels & Resorts June 2014 - Present
Empire Eats November 2013 - May 2014
Raleigh Marriott City Center March 2011 - August 2013
The Hutton Hotel May 2009 - June 2011
The Ritz Carlton, Dearborn 2007 - 2009
The Ritz-Carlton Hotel Company LLC 2007 - 2009
HEI Hotels and Resorts 2006 - 2007
ARAMARK 2005 - 2006
ARAMARK 2005 - 2006
Chicago Marriott Hotel 2003 - 2005
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Revenue Analysis, Resorts, Management, Budgets, Hotels, Food & Beverage
Education
Morningside College 1989 — 1993
Finance
Columbiana High School 1985 — 1988
The Ritz-Carlton 2007 - Present
Eau Resort & Spa Palm Beach July 2013 - February 2014
The Ritz-Carlton Palm Beach August 2010 - February 2014
The Ritz-Carlton Palm Beach January 2009 - August 2010
The Ritz-Carlton Hotel Company LLC January 2002 - January 2009
Skills
Human Resources, Hospitality Industry, Payroll, Hospitality Management, Employee Benefits, Hotels, Hotel Management, Resorts, Hospitality, Micros, Pre-opening, Property Management..., Revenue Analysis, Rooms Division, Customer Service, Front Office, Employee Relations, Recruiting, Management, Food & Beverage, Training, Microsoft Excel, Microsoft Office, ADP Payroll
Education
Miami Dade College 1989 — 1992
Associate's degree, Accounting and Business/Management
American Senior High 1984 — 1987
High School Diploma
ThinkFoodGroup August 2014 - Present
ThinkFoodGroup June 2011 - July 2014
NMS Healthcare February 2010 - October 2011
Mercado Media Network August 2007 - January 2009
The Ritz-Carlton Hotel Company LLC March 2004 - May 2007
Marriott International March 2000 - March 2004
Marriot June 1998 - March 2000
Skills
Employee Relations, Succession Planning, HRIS, Deferred Compensation, Onboarding, Talent Management, Performance Management, Talent Acquisition, Labor Relations, Employee Engagement, Human Resources, Employee Benefits, Benefits Administration, Organizational..., Recruiting, Workforce Planning, HR Policies, Leadership Development, Hospitality, Applicant Tracking..., Interviews, Staff Retention, New Hire Orientations, Leadership, Training
Education
Marymount University 2002 — 2005
MBA, Business Administration
Marymount University 2002 — 2005
Graduate Certificate, Organizational Development
The Ritz-Carlton Hotel Company LLC December 1984 - Present
Skills
Hotel Management, Hospitality Management, Pre-opening, Hotels, Hospitality Industry, Hospitality, Revenue Analysis, Resorts, Food & Beverage, Event Management, Public Relations, Luxury Travel, Business Development, Leadership, Luxury, Business Travel
Education
Mercer University 1980 — 1982
Master of Business Administration (M.B.A.)
Durango Dermatology March 2013 - Present
The Ritz Carlton Hotel Company L.L.C. 2002 - 2008
Ritz Carlton Avon, Colorado 2002 - 2008
The Ritz-Carlton Hotel Company LLC 2002 - 2008
The Spa at Pebble Beach 2000 - 2000
Skills
Resorts, Spa, Therapeutic Massage, Pre-opening, Hospitality Management, Hotel Management, Hospitality, Hotels, Hospitality Industry, Aesthetics, Revenue Analysis, Menu Development, Front Office, Yield Management, Skin Care, Micros, Food & Beverage, Property Management...
Education
Monterey Institute of International Studies 1994 — 1996
Master of Business Administration (MBA), Marketing
Monterey Institute of International Studies
McGrath Lexus May 1995 - Present
Mungenast Lexus of St. Louis August 1993 - April 1995
The Ritz-Carlton Hotel Company LLC June 1989 - July 1993
Skills
Automotive, Reynolds & Reynolds, Warranty, Customer Satisfaction, Sales Management, Purchasing, Inventory Management, Team Building, Operations Management, Negotiation, Customer Service, Automobile, Budgets, Vehicles, Dealer Management, Dealers, Parts, Automotive Aftermarket, F&I, Profit, Reynolds, Gross Profit, Customer Retention, Automotive Repair, Sales Process, Aftersales, Fleet Management, Sales, Tires, Automotive Parts, Continuous Improvement, Profit Maximization, New Business Development, Purchasing Negotiation, Automotive Electronics, Sales Operations, Powertrain, Motorsports, Automotive Engineering, Automotive Sales..., Dealer Track, Forecasting, P&L, Pricing, Racing, Spare Parts, Truck, Account Management, Management
Education
Missouri State University
HHMI September 2009 - Present
Wyndham Hotel February 2008 - September 2009
Hyatt Regency November 2006 - February 2008
Mandarin Oriental Hotel Group April 2005 - September 2006
The Ritz-Carlton Hotel Company LLC November 2000 - May 2004
Coco Point Lodge 1995 - 1997
Skills
Recipes, Hotels, Resorts, Culinary Management, Hospitality, Hotel Management, Sanitation, Food Service, Food Safety, HACCP, Cost Control, Purchasing, Budgets, Food Industry, Event Management
Education
New England Culinary Institute 1998 — 2000
AOS Culinary, AOS
Holy Trinity School Antigua & Barbuda
JW Marriott Los Angeles LA LIVE & The Ritz-Carlton Los Angeles April 2015 - Present
JW Marriott Los Angeles LA LIVE September 2014 - April 2015
JW Marriott Los Angeles LA Live April 2013 - September 2014
JW Marriott Los Angeles LA Live January 2012 - April 2013
Crystal City Marriott at Reagan National Airport May 2010 - January 2012
The Ritz-Carlton Hotel Company LLC November 2007 - April 2010
Skills
Hospitality, Hotels, Event Management, Tourism, Front Office, Hospitality Management, Hospitality Industry
Education
Metropolitan State University of Denver 2005 — 2008
B.A., Hospitality, Tourism & Events (Hotel Concentration)
University of Colorado Boulder 2003 — 2005
Architecture
Hampton Inn and Suites Bradenton Downtown Historic District September 2013 - Present
Woodcliff Hotel & Spa February 2012 - August 2013
Woodcliff Hotel & Spa December 2010 - February 2012
Woodcliff Hotel & Spa May 2010 - December 2010
Midtown Athletic Club Rochester May 2008 - November 2009
The Ritz-Carlton Hotel Company LLC August 2007 - April 2008
Ferguson Enterprises June 2006 - July 2007
Skills
Customer Service, Hospitality Industry, Customer Satisfaction, Event Management, Food & Beverage, Hospitality, Guest Recovery, Revenue Analysis, Front Office, Hospitality Management, Sales, Hotels
Education
Miami University 2002 — 2006
BS, Human Resources Management
Jersey City Public Schools September 2006 - Present
Orange Twp Board of Education September 2004 - August 2006
Four Seasons Hotels and Resorts May 1997 - September 1997
Mondrian Hotel, Ian Schrager Company June 1996 - April 1997
The Ritz-Carlton Hotel Company LLC July 1994 - June 1996
Sheraton September 1990 - June 1994
Skills
Teaching, Food & Beverage, Performing Arts, Curriculum Development, Front Office, Acting, Classroom, Curriculum Design, Theatre, Classroom Management, Rooms Division, Educational Leadership, Teacher Training, Music Education
Education
Montclair State University
MA, Theatre
Seton Hall University
Certificate, Education
William Paterson University of New Jersey
BA, Communications
The Ritz-Carlton Hotel Company LLC June 2003 - Present
Marriott International July 2000 - June 2003
Greenberg Traurig June 1998 - July 2000
Ginsburg, Feldman and Bress, Chartered April 1986 - June 1998
Skills
Contract Negotiation, Corporate Law, Hotels, Negotiation, Due Diligence, Legal Research, Mergers & Acquisitions
Education
Marymount University 1980 — 1983
Bachelors
Delaware North Companies April 2013 - Present
Delaware North Companies July 2004 - March 2013
Delaware North Companies March 2012 - September 2012
Levy Restaurants January 2004 - July 2004
Levy Restaurants March 1996 - December 2003
The Ritz-Carlton Hotel Company LLC 1994 - 1995
Skills
Onboarding, Food & Beverage, Hospitality Management, Succession Planning, Restaurants, HRIS, Employee Engagement
Education
Miami University 1990 — 1993
Business, Personnel and Employment Relations and Organizational Behavior
The Michelangelo Hotel February 2015 - Present
Hotel Mela January 2011 - January 2015
Habitat Hotel 2000 - 2011
HMSHost November 2008 - November 2010
The Carlton on Madison July 2007 - November 2008
Kitano New York June 2006 - January 2007
Park Central Hotel 2002 - 2006
The Ritz-Carlton Hotel Company LLC 1992 - 1999
The Grand Palazzo 1992 - 1994
Skills
Employee Relations, Hospitality, Performance Management, Hotels, Organizational..., Policy, Payroll Administration, Training & Development, Recruitment/Retention, Accounting, Personnel Management, Recruiting, Restaurant Management, Employee Training, Payroll, Food & Beverage, Training, Human Resources, Hospitality Industry, Hospitality Management, Hotel Management
Education
University of Phoenix 2005 — 2006
MAED, Education and Adult Education
Monroe College 2002 — 2004
BA Business Administration and AA in Hospitality, Hospitality law, Food and Beverage Management
University of the Virgin Island 1995 — 1999
Hospitality
The Ritz-Carlton Hotel Company LLC July 2011 - Present
MARCO ISLAND MARRIOTT RESORT, GOLF CLUB & SPA May 2008 - July 2011
THE RITZ-CARLTON October 2007 - May 2008
THE RITZ-CARLTON February 2007 - May 2007
The Ritz Carlton, Grand Cayman November 2005 - February 2007
The Ritz Carlton, Grand Cayman November 2005 - February 2007
The Ritz-Carlton, Grand Cayman May 2006 - December 2006
Skills
Food & Beverage, Hotels, Hospitality, Hospitality Management, Menu Development, Delphi, Sales, Banquet Operations, Opera, MARSHA, Microsoft Excel, NGS, Meeting Matrix, SFA, Forecasting
Education
SOUTHWEST MISSOURI STATE UNIVERSITY 2000 — 2002
Bachelor of Arts, Hospitably and Restaurant Administration
Missouri State University 1999 — 2001
Bachelor of Science, Hospitality & Restaurant Administration
The Ritz-Carlton Hotel Company LLC September 2009 - Present
Skills
Hospitality Industry, Hospitality Management, Customer Satisfaction, Hospitality, Hotel Management, Hotels
Education
Metropolitan State University of Denver 2012 — 2015
Bachelor of Applied Science (BASc), Industrial and Product Design, Junior
Greystar - Cascade at Landmark March 2013 - Present
Archstone Courthouse Place March 2010 - March 2013
Hilton Worldwide 2006 - 2008
Tam-Tam 2006 - 2007
The Ritz-Carlton Hotel Company LLC 2004 - 2006
Education
Maryville University of Saint Louis 2002 — 2004
BS, Administration
Northern Virginia Community College 2000 — 2001
AA, Science
The Ritz-Carlton Hotel Company LLC December 2012 - Present
Residence Inn Seattle/Bellevue Downtown May 2010 - December 2012
The Ritz-Carlton Hotel Company LLC April 2009 - May 2010
The Ritz-Carlton Hotel Company LLC December 2007 - April 2009
Courtyard by Marriott February 2006 - October 2007
Skills
Hotels, HVAC, Construction, Renovation, Resorts, Pre-opening, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Management, Front Office, Operating Budgets, Associate Engagement, Associate Development, Guest Service Management, Fire Safety Management, Life Safety, Mechanical Systems, Electrical..., Certified Pool Operator, Facilities Management, Hiring, Leadership, Operations Management, Process Scheduler, Restaurants, Engineering Management, Hotel Asset Management
Education
National University 2008 — 2013
Bachelor of Science (B.S.), Construction Engineering Technology
Materials Unlimited September 1994 - Present
The Ritz-Carlton Hotel Company LLC January 1990 - September 1993
Skills
Event Management, Social Media, Event Planning, Retail, Customer Service, Interior Design, Strategic Planning, Marketing, Microsoft Office, Sales
Education
Michigan State University 1983 — 1989
BA, Historic Preservation
Marriott Hotels August 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - August 2015
The Ritz-Carlton Hotel Company LLC July 2011 - November 2013
Miami Dade College March 2008 - September 2011
The Ritz-Carlton Coconut Grove July 2007 - February 2008
Skills
Customer Service, Microsoft Office, Hospitality, Event Planning, Training, Event Management, Microsoft Excel, Hospitality Management, Leadership, Budgets, PowerPoint, Microsoft Word, Team Building, Supervisory Skills, Process Scheduler, Inventory Management, Customer Satisfaction, Time Management, Outlook, Resorts, Hotels, Hospitality Industry
Education
Miami Dade College 2000 — 2005
Marriott International November 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - November 2014
The Ritz-Carlton Hotel Company LLC March 2012 - November 2013
The Ritz-Carlton Hotel Company LLC May 2011 - March 2012
Education
Miami University 2004 — 2008
Bachelor of Arts (B.A.), History, Entrepreneurship
Marist School 2000 — 2004
Great Southern Bank November 2011 - Present
John Q. Hammons Hotels & Resorts July 2004 - April 2010
The Ritz-Carlton Hotel Company LLC August 2002 - October 2004
Skills
Sales Management, Sales
Education
Missouri State University
Trump Doral Resort Golf and Spa June 2012 - Present
Marriott International December 2010 - June 2012
The Ritz-Carlton Hotel Company LLC March 2006 - December 2010
Baptist Health South Florida located in Miami, Florida May 2003 - March 2005
Baptist Health South Florida located in Miami, Florida October 2001 - May 2003
Baptist Health South Florida located in Miami, Florida March 2001 - October 2001
Skills
Healthcare, Public Speaking, Hospitals, Healthcare Management, Access
Education
Miami Dade College 2006 — 2007
Associate, Hospitality Management
Miami Dade College 1988 — 1991
Associates, Business Administration
SEO is Local January 2015 - Present
RE/MAX Bryan College Station January 2011 - Present
Customer Impact 2011 - Present
SEO is Local 2012 - 2013
Sea Island Company 2002 - 2005
Nemacolin Woodlands Resort 1997 - 2000
Lancaster Hotel, The 1995 - 1996
Four Seasons Hotels and Resorts 1994 - 1995
The Ritz-Carlton Hotel Company LLC 1992 - 1994
The Ritz-Carlton Hotel Company LLC 1990 - 1992
Skills
Mobile Marketing, SEO, Social Media Marketing, Social Media, Marketing Strategy, speak french, PPC, Online Advertising, Web Marketing, Market Research, Advertising, Email Marketing, Event Management, Web Design, Direct Marketing, SEM, Online Marketing, Marketing Research, Google Adwords, Google Analytics, Sales, Web Analytics, Small Business, Digital Strategy, Lead Generation, Digital Marketing, Content Marketing
Education
Middlebury College 1985 — 1989
BA, Art History & Italian
Cate School 1982 — 1985
Munford Mark Management Consulting 2013 - Present
Extended Stay Hotels 1997 - 2013
Extended Stay America 1999 - 2003
Homestead Village, Inc 1997 - 1999
Westin Peachtree Plaza Hotel 1996 - 1997
Scottford Enterprises 1995 - 1996
The Ritz-Carlton Hotel Company LLC 1988 - 1995
Empire Fire and Marine Insurance 1982 - 1988
Skills
CPCU, Hospitality Management, Revenue Analysis, Hospitality, Hotel Management, Hotels, Training, Customer Service, Yield Management, Operational Risk..., Resorts, Hospitality Industry, Front Office, Budgets, Customer Satisfaction, Pre-opening, Property Management..., Food & Beverage, Management, Leadership, Team Building
Education
University of Nebraska at Omaha 1982 — 1984
Graduate Level Studies, Business
Maryville College 1977 — 1981
BA, English
The Ritz-Carlton Hotel Company LLC February 2012 - Present
Ritz Carlton Beach resort Naples August 2006 - February 2012
Skills
Banquets, Food & Beverage, Hospitality Management, Micros, Hotels, Hospitality Industry, Resorts, Hospitality, Restaurants, Catering, Hotel Management, Menu Development
Education
National College of Ireland 1980 — 1982
bacholars, Hospitality Administration/Management
The Ritz-Carlton Hotel Company LLC July 2008 - Present
Education
University of Miami 1965 — 1968
Bachelor of Business Administration (BBA), Banking, Corporate, Finance, and Securities Law
Mitchell College 1963 — 1965
Associate of Arts (AA), Business Administration and Management, General
Prudential Real Estate Marketing AmbassadorThe Ritz-Carlton ClubJune 2008 - May 2009
The Ritz-Carlton Hotel Company LLC October 2007 - June 2008
Education
Mount St. Mary's College 2003 — 2007
Bachelor's of Science, Business/Managerial Economics, Awesome
The Ritz-Carlton Hotel Company LLC September 2008 - Present
Education
Metropolitan State College of Denver 2007 — 2010
BA, Spanish
Utah Valley University 2003 — 2005
AA, General
Lori Barkus, P.A. October 2010 - Present
The Ritz-Carlton Hotel Company LLC March 2003 - May 2005
Marriott International January 2001 - October 2002
Skills
Organizational..., Negotiation, People Skills, Team Leadership, Recruiting, Employee Relations, Customer Service, Hotels, Front Office, Hiring, Coaching, Hospitality, Hospitality Industry, Leadership, Accounting, Hospitality Management, Resorts, Food & Beverage, Human Resources, Hotel Management, Contract Negotiation, Microsoft Office, Team Building, Strategic Planning, Microsoft Word, Management, Time Management, Microsoft Excel
Education
Mercyhurst College 1980 — 1984
Bachelor's degree, Hotel/Motel Administration/Management
The Ritz-Carlton Hotel Company LLC 2010 - 2012
Skills
Delivering Exceptional..., Microsoft Office, Microsoft Excel, Microsoft Word, Administrative...
Education
Miami International University of Art and Design 2005 — 2005
N/A
Florida School Of Excellence 2004 — 2004
Diploma
Taco Bell April 2011 - April 2013
McDonald's Corporation August 2007 - April 2011
The Ritz-Carlton Hotel Company LLC September 2004 - January 2007
Skills
Managerial, People-oriented, Delegation, Customer Satisfaction, Teamwork, Productivity, Making It Happen, Perfectionist, Diligent, Detailed Organization, Attentiveness to Detail, People Skills, Love Of Learning, Smiling
Education
Miami Dade College 2002 — 2004
H.O.Nash High 1996 — 1999
Diploma, Education
Trump International Hotel April 2013 - Present
Vdara 2012 - 2013
Monte Carlo Resort & Casino March 2008 - February 2012
Bellagio December 2005 - March 2008
Four Seasons Hotels and Resorts July 2000 - December 2005
The Ritz-Carlton Hotel Company LLC September 1997 - June 2000
Skills
Microsoft Office, Microsoft Excel, Food, Microsoft Word, PowerPoint, Budgets, New Business Development, Management, Social Media, Product Development, Business Strategy, Team Building, Event Management, Menu Development, Banquets, Restaurants, Hospitality Management, Culinary Skills, Food & Beverage, Hospitality, Cooking, Catering, Hotels, Fine Dining, Restaurant Management
Education
New England Culinary Institute 1995 — 1997
Associate's degree, Culinary Arts/Chef Training