ACE Cash Express
Industry: Financial services company
DescriptionACE Cash Express, Inc. is a financial services provider headquartered in Irving, Texas. ACE serves customers in 24 states and the District of Columbia both online and through a network of stores. Headquarters: Irving, Texas, United States Founded: 1968 Area served: United States of America Parent organization: Ace Holdings I, LLC Subsidiaries: Ace Funding Llc, Money Centers, Inc.
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ACE Cash Express Employees
Pilot Catastrophe Service April 2015 - Present
Herbalife July 2013 - Present
Kelly Services February 2014 - March 2015
GameStop October 2012 - January 2013
GM Financial/AmeriCredit January 2011 - October 2012
GM Financial December 2010 - October 2012
ACE Cash Express November 2008 - April 2009
Banco Santander September 2005 - October 2008
Drive Financial Services August 2005 - October 2008
Ford Motor Credit Company June 2000 - July 2005
Skills
Team Leadership, Sales, Problem Solving, Strategic Planning, Customer Service, Financial Analysis, Dealer Operations, Marketing, Training, Coaching, Cold Calling, Insurance, Loans, Project Management, Finance, Leadership, Management, Process Improvement, Team Building, Call Centers, Microsoft Office, Sales Management, Credit, Microsoft Excel, Public Speaking, PowerPoint, Negotiation
Education
AACSB Accredited School of Business 1989 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Jackson State University 1989 — 1996
BBA, Marketing
Norfolk State University 1987 — 1988
None, Business Administration and Management, General
State of Florida September 2015 - Present
ACE Cash Express April 2014 - April 2015
Amscot Financial January 2011 - August 2013
Sweetbay Supermarket March 2008 - January 2011
Florida Department of Juvenile Justice January 2003 - March 2008
Skills
Honor student in..., Maintain computer..., Maintain computer..., Vice Predisdent of a..., Notary Public, Food Safety certified, Knowledge of Linux,..., Linux, Project Planning, Windows, Management, Sales, Oracle, Financial Analysis, Team Leadership, Training, Leadership, Customer Service, Time Management, Microsoft Office, Hiring, Human Resources, Budgets, Microsoft Word, Interviews
Education
University of South Florida 2014 — 2016
Bachelor's Degree, Business Administration and Management, General
Keiser University-Ft Lauderdale 2007 — 2009
Associate's degree, Business Administration and Management, General
TechSherpas
Computer Network Specialist
ACE Cash Express April 2015 - Present
University of Phoenix November 2013 - Present
Ann McGee-Cooper & Associates, Inc. January 2009 - Present
ACE Cash Express November 2013 - April 2015
Coppell Texas Police Department October 2011 - April 2013
Carrollton Texas Police Department August 1997 - October 2011
Skills
Organizational..., Leadership Development, Servant Leadership, Organizational..., Performance Improvement, Police Administration, Police, Criminal Justice, Policy, Leadership, Public Speaking, Enforcement, Emergency Management, Government, Public Safety, Homeland Security, Criminal Investigations, Crisis Management, Law Enforcement..., Investigation, Patrol, Incident Command, Interrogation, Public Administration, Preparedness, Program Management, Firearms, Human Resources, Training, Change Management, Talent Management, Recruiting, Law Enforcement
Education
Gonzaga University 2009 — 2011
Master of Arts (M.A.), Organizational Leadership
St. Edward's University 1993 — 1996
Bachelor of Arts (B.A.), Criminal Justice
Port Townsend High School
Weatherford January 2015 - Present
Petrolog May 2013 - December 2014
Stratagraph, Inc. May 2012 - November 2012
Empirica The Surface logging Company May 2011 - May 2012
Diamond Home Services March 2008 - May 2011
Schlumberger September 2007 - February 2008
ACE Cash Express October 2004 - September 2007
KBR- Logistics Civil Augmentation Program February 2004 - October 2004
Zachry Corporation / Black and Veatch (Brazos Valley Generating Facility) October 2002 - February 2004
Zachry Corporation / Utility Engineering (Tenaska Central Alabama Generating Station) May 2002 - October 2002
Skills
Procurement, Quality Control, Administrative Work, Risk Management, Leadership, Human Resources, Operations Management, Contract Negotiation, Project Planning, Microsoft Excel, Contract Management, Business Development, Petroleum, Inventory Management, Negotiation, PowerPoint, Material Control, Electrical Facilitation, Cold Calling, Military Operations, Military Training, Military Experience, Government Contracting, Government Procurement, Hazard Identification, QHSE, Circadian Rhythms, Data Quality, Electrical Safety, Fire Safety, H2S Alive, Hazardous Materials..., Lithium-ion Batteries, Lock Out Tag Out, Personal Protection, Radiation Safety, Working at Height, Logistics, Analysis, Gas, Supervisory Skills, Pressure, Material Handling, Drilling, Logging, Oil & Gas, Management, Engineering, Energy, Inspection
Education
DeVry University 2014 — 2016
Bachelor of Science, Business Administration and Operations Management, 3.3 GPA
Texas State Technical College 1997 — 2000
Associate of Applied Science, Electrical Systems, 3.2 GPA
US Navy February 2011 - Present
ACE Cash Express March 2010 - Present
Skills
Customer Service, Computer Proficiency
Education
Houston Community College 2010 — 2010
Associate of Arts and Sciences (AAS), General Studies
Mississippi Delta Community College 2008 — 2009
NA, General Studies
Virginia College December 2012 - Present
Cherokee Nation Businesses 2015 - 2015
Cherokee Nation Businesses 2015 - 2015
Ace Cash Express October 2008 - December 2011
The Recruiting Specialist April 2008 - January 2009
United Warehouse Company 2008 - 2008
IRT - T November 2006 - January 2007
Advance America Cash Advance August 2004 - November 2006
Buy For Less Food Chain September 2001 - July 2003
Skills
Microsoft Excel, Customer Service, Office Management, Invoicing, Recruiting, Data Entry, Team Building, Management, Public Speaking, Event Planning, Microsoft Office, Call Centers, Coaching, Organizational..., Leadership Development, Microsoft Word, Leadership, Strategic Planning
Education
0Chance2fail 2011 — 2011
General Studies PASSED, Oklahoma Department of Insurance-P/C Personal Producer
United Urban Indian Council, Inc 2003 — 2004
Wewoka High School 1999 — 2000
Diploma, Primary education, 3.4
East Central University 1996 — 1997
Bridge Student, Upward Bound
Sasakwa Public School 1992 — 1997
Secondary Education Diploma, The General Certificate of Secondary Education (GCSE, 4.0
ACE Cash Express February 2014 - Present
Randalls Food Market January 2011 - September 2013
Randalls Food Market January 2006 - January 2010
Randalls Food Markets January 2005 - December 2005
Randalls Food Markets January 2003 - December 2004
Randalls Food Markets January 1998 - December 2003
Skills
Managing multiple..., Store Management, Store Operations, Project Management, Cost Control, Human Resource..., Multi-unit Retail..., District Management, P&L, Merchandising, Loss Prevention, Inventory Control, Customer Satisfaction, Profit, Retail, Inventory Management, Team Building, Customer Service, Sales, Forecasting, Hiring, Management
Education
Portland State University Food Industry Leadershp Center 2010 — 2010
Tomorrow's Leaders Executive Education Program
Rice University - Jesse H. Jones Graduate School of Business
How to Market-Marketing
North Harris County College
Food Service/Marketing
North Harris County College
Service Management
University of St. Thomas (TX)
Chemistry
The University of Memphis February 2012 - Present
Global Dental Center, LLC August 2008 - September 2010
ACE Cash Express October 2004 - January 2007
US Navy June 1998 - June 2003
Skills
Office Administration, Customer Service, Clerical Skills, Dental Assisting, Office Management, Front Office, Frontline Management, Health Insurance, Data Entry, Managing Database, Cash Management, Healthcare Management, Healthcare, Administrative..., Triage, Direct Patient Care, Patient Education, Accounting, BLS, First Aid, Microsoft Office, Microsoft Excel, Microsoft Word, Payroll, Patient Safety, PowerPoint, Cashiering, Hospitality Industry, Team Leadership, Teamwork, Team Management, Highly detail oriented, Motivation, Human Resources
Education
The University of Memphis 2011 — 2014
Bachelor's degree, Health Services Administration
Concorde Career College-Memphis 2007 — 2008
Licentiate degree, Dental Assisting/Assistant
Cambia Health Solutions July 2007 - February 2012
ACE Cash Express September 2006 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Photoshop, Teamwork, English, Windows, HTML, Team Leadership
Education
Everest College-Tacoma 2012 — 2013
Diploma, Medical Insurance Specialist/Medical Biller
Federal Aviation Administration - FAA 2013 - Present
The Hartford 2008 - 2012
ACE Cash Express 2002 - 2008
US Navy 1993 - 2000
Skills
Strategic Planning, Coaching, Leadership, Change Management, Management, Budgets, Performance Management, Strategy, Project Management, Process Improvement, Team Building, Microsoft Excel, Program Management, Customer Service, Risk Management, Analysis, Recruiting, Operations Management, Leadership Development, Vendor Management, Training, Sales, Human Resources, Business Analysis, Organizational..., Cross-functional Team..., Team Leadership, Call Center Development, Auditing, Financial Analysis, Community Outreach, Strategic Communications, Talent Management, Radio Host, Broadcast Television, Public Speaking, Call Centers, Business Process..., Project Planning, Insurance, Data Analysis, Customer Satisfaction, CRM, Management Consulting, Account Management, Contract Negotiation, Negotiation, Business Development
Education
Jackson State University
Oklahoma Christian University
Master of Business Administration (MBA)
The George Washington University
Bachelor of Arts (B.A.), Radio & Television Communications
ACE Cash Express February 2014 - Present
The University of Texas at Dallas August 2013 - February 2014
Governation Solutions Pvt. Ltd. January 2010 - June 2010
Skills
C++, Java, Data Analysis, JSP, SQL, HTML, Microsoft SQL Server, Programming, C, Databases, Core Java, MySQL, Eclipse, CSS, NetBeans, JavaScript, UML, UML Tools, Netbase, Context Diagrams, Use Case Analysis, Swing, Java AWT, Business Analysis, SAS, Weka, AJAX, Agile & Waterfall...
Education
The University of Texas at Dallas 2011 — 2013
Information Technology and Management, IT
Atria Institute of Technology 2005 — 2009
Bachelor of Engineering (B.E.), Computer Science
Kendriya Vidyalaya 2003 — 2005
TriMark Strategic January 2014 - Present
ACE Cash Express September 2012 - December 2013
The Persimmon Group July 2007 - August 2012
Dean Foods (Morningstar Foods / DNBG / Whitewave Foods) January 1999 - June 2007
Whittman-Hart, Inc. January 1997 - December 1998
Community Healthcare Systems 1995 - 1997
Skills
RPG, ERP, EDI, IBM iSeries, RPG III, Software Development, Databases, Disaster Recovery, DB2, BPCS, JD Edwards, Mapics, SDLC, COBOL, Turnover, Agile Methodologies, XML, CLP, SQL, RPG Free, CLLE, IBM AS/400, Systems Analysis, IT Management, Data Warehousing, Integration, SOA, SharePoint, Extol, RPGLE, ROBOT, Implementer, Aldon/CMS, Extol EBI, DSPF, Data Migration, Team Leadership, Software Implementation, ETL, Embedded SQL, OS/400, FTP, Business Intelligence, Requirements Analysis, Microsoft SQL Server, T-SQL
Education
East Texas State University - Commerce 1983 — 1985
Bachelor of Science, Computer Science
The University of Texas at Dallas 1982 — 1983
Computer Science
Eastfield College 1979 — 1982
Computer Science
North Mesquite High School 1976 — 1979
Redapt, Inc. January 2014 - Present
Redapt, Inc. June 2013 - January 2014
Dell October 2012 - June 2013
ITT Technical Institute March 2012 - September 2012
ITT Technical Institute September 2010 - August 2012
Allied Cash Advance August 2008 - May 2010
Advance America January 1999 - November 2007
ACE Cash Express July 1987 - March 1997
Skills
Networking, Operations Management, Recruiting, Employee Relations, Marketing, Strategic Planning, Microsoft Office, Microsoft Excel, Profit, Training, Leadership Development, Leadership, Loss Prevention, Time Management, Employee Training, Forecasting, Budgets, Management, Retail, Troubleshooting, Active Directory, Network Administration, Operating Systems, Windows, Hardware, Security, Project Management, MS Project
Education
ITT Technical Institute-Everett 2010 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator, 3.84
Shoreline Community College 1989 — 1992
Associate of Arts (A.A.), Accounting
Mountlake Terrace High School 1982 — 1985
HS Diploma, General Studies
Dallas Institute of Funeral Services / Student February 2014 - Present
Cintas December 2012 - January 2014
ACE Cash Express July 2011 - October 2011
Skills
Funeral Homes, Embalming, Customer Service, Account Management
Education
Dallas Institute of Funeral Service 2014 — 2014
Associate of Arts and Sciences (A.A.S.), Mortuary Science and Embalming/Embalmer
Advance Career Training 2007 — 2008
Certificate, Medical/Clinical Assistant
City of New Orleans August 2013 - Present
City of New Orleans February 2013 - Present
ACE Cash Express November 2011 - February 2013
Napoleon Investments LLC March 2008 - November 2011
Verizon Wireless February 2004 - March 2008
Skills
Operations Management, Computer Maintenance, Microsoft Office, Peachtree, QuickBooks, Business Analysis, Inventory Management, Community Outreach, Marketing Communications, Contract Management, Workstations, Accounting, Accounts Payable, Accounts Receivable, Corporate Communications, Auditing, Financial Reporting, Human Performance, Risk Management, Vendor Relationships, Vendor Contracts, Customer Engagement, Bookkeeping, Kaizen, Key Performance..., Key Account Management, Leadership, Loans, Mathematics, Strategic Planning, Windows, Budgets, Access, Policy, Payroll, Training, Process Improvement, Team Building, Customer Service
Education
Delgado Community College 2009 — 2009
Associate of Arts and Sciences (A.A.S.), Accounting
Southern University at New Orleans 2004 — 2009
Bachelor of Science (B.S.), Management Information Systems, General
AMVETS November 2013 - Present
Approved Cash Advance June 2012 - April 2013
ACE Cash Express February 2012 - June 2012
Skills
Event Planning, Customer Service, Social Media, Facebook, Event Management, Case Managment, Cash Flow, Public Speaking, Data Entry, Medical Records, Personal Care, Research, Project Management, Sales Management, Sales, Interactive..., Childcare, Front Office, Receptionist Duties, Collections
Education
Community Care College 2014 — 2015
Certification, Massage Therapy/Therapeutic Massage
Tulsa Community College 1999 — 2002
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration
Wright Career Colleges February 2012 - Present
ACE Cash Express October 2009 - February 2012
Bag N Save June 2005 - October 2009
Skills
Training, Customer Service, Teaching, Higher Education, Staff Development, Coaching, Leadership Development, Leadership, Team Building, Public Speaking, Outlook, Data Entry, Community Outreach, PowerPoint, Nonprofits, Microsoft Word, Time Management, Recruiting, Microsoft Excel
Education
Iowa Western Community College 2013 — 2015
Associate of Arts and Sciences (AAS), Early Childhood Education and Teaching
Omaha North High School
Lubrazol July 2015 - Present
Hendricks technologies/young web fx May 2015 - Present
Matco Tools 2014 - Present
LRC Solutions 2015 - 2015
LRC Solutions 2015 - 2015
Self Employed at Hendricks technologies/young web fx June 2014 - September 2014
System Care February 2014 - May 2014
Windstream Communications October 2010 - November 2013
ACE Cash Express August 2009 - August 2010
New World Financial Solutions August 2009 - September 2009
Skills
Customer Service, Technical Support, Management, Selling, Sales, Investments, Leadership, Salesforce.com, Lead Generation, Small Business, Time Management, Account Management, Entrepreneurship, Sales Management, Finance, Financial Services, Short Sales, Credit, Loans, Business Development, Real Estate, Program Management, Loss Mitigation, Mortgage Lending, Loan Modifications, Banking, Marketing
Education
Grantham University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
National Institute of Technology 2007 — 2008
Associates Degree, Computer Information Services
ellet high school 2002 — 2006
high school diploma, Business
Brierley+Partners February 2015 - Present
Anovia Payments December 2013 - November 2014
ACE Cash Express June 2011 - December 2013
Parago July 2010 - June 2011
MetroSplash Systems Group January 2009 - July 2010
MetroSplash Systems Group April 2006 - January 2009
MatchMaker.com 1999 - 2000
Skills
Product Development, Loyalty Programs, Marketing Strategy, E-commerce, Interactive Marketing, Marketing Communications, Email Marketing, Brand Development, Social Media Marketing, SaaS, Integrated Marketing, Product Management, Customer Experience, Product Marketing, Project Management, Public Relations, Retail Banking, Rewards Programs, Unbanked, Management, Retail, Salesforce.com, Marketing, Business Development, Lead Generation, Account Management, Strategy, Competitive Analysis, Multi-channel Marketing, Training, B2B, CRM, Entrepreneurship, Analytics, Budgets, Start-ups, Direct Marketing
Education
Fort Lewis College 2002 — 2005
BA, English
Starz Entertainment May 2013 - Present
Starz Entertainment March 2008 - Present
ACE Cash Express November 2006 - February 2008
WFAA-TV/KFWD TV 52 December 2005 - November 2006
WCWG (Formerly WTWB) August 2002 - November 2005
WFMY News 2 August 2001 - August 2002
Boeing 1999 - 1999
Skills
Account Management, Marketing Research, Business Development, Project Coordination, Contract Negotiation, Presentation Development, Strategic Planning, Sponsorship Sales, Media Research, Social Media Marketing, Marketing Communications, Advertising, Marketing Strategy, Television, Social Media, Marketing, Event Planning, Sales, Strategy, Telecommunications, Sponsorship, CRM, New Business Development
Education
Howard University 1996 — 2001
BA, Communications - Radio- TV- Film
ACE Cash Express July 2014 - Present
State of Texas October 2004 - Present
Skills
Management, Procurement, Analysis, Customer Service, Finance, Team Building, Strategic Sourcing, Logistics, Strategic Planning, Contract Management, Budgets, Sales Management, Sales, Project Management, Financial Analysis, Executive Management, Human Resources, Contract Negotiation
Education
Earlham College 1997 — 2001
Bachelor of Arts (BA)
Ulster University 2000 — 2000
Verizon Wireless August 2014 - Present
Verizon Wireless September 2005 - August 2014
Muvico June 2003 - September 2005
ACE Cash Express June 2002 - June 2003
Blockbuster July 1998 - June 2002
Skills
Customer Service, Customer Satisfaction, Call Center, Billing, Sales Support, Management, Call Centers, Telecommunications, Training, Time Management, Sales Operations, Customer Retention, Customer Experience, Retail, Leadership
Education
Frederick Douglass High
Diploma
Howard University
University of Maryland University College
Communication and Media Studies
ACE Cash Express June 2015 - Present
ACE Cash Express July 2008 - Present
RMA CONSTRUCTION July 2006 - August 2008
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Financial Analysis, Budgets, Accounting
Education
University of New Orleans 2015 — 2016
Bachelor of Business Administration (B.S.)
Delgado Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Accounting, 3.0
Time Warner Cable January 2015 - Present
Vandergriff Honda June 2014 - March 2015
Andy Mohr Automotive Group June 2012 - August 2013
Defender Direct February 2011 - June 2012
Rent-A-Center January 2009 - December 2010
ACE Cash Express October 2007 - June 2008
Skills
Sales, Sales Process, Automotive, Customer Satisfaction, Sales Management, Automobile, Sales Operations, Negotiation, Account Management, Customer Service, New Business Development, Inventory Management, Automotive Aftermarket, B2B, Customer Retention, Profit, Marketing Strategy, Management, Financial Analysis, Deal Closure, Closings, Customer Follow-up, Team Leadership, Lead Generation, Cold Calling Experience, Call Centers, Office Equipment, Automotive Sales..., Certifications, Direct Sales
Education
Columbus State
The University of Akron
West Valley Community Service- Food Pantry January 2012 - Present
Google January 2011 - Present
Mia's Minky's January 2008 - Present
EPIC MERCHANT ENERGY January 2007 - March 2009
UNIVERSITY OF HOUSTON January 2002 - March 2006
ACE Cash Express August 2004 - November 2005
STAR ONE FEDERAL CREDIT UNION January 2000 - January 2001
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Social Media, Marketing, Outlook, Management, Event Planning, Sales, Data Analysis, Research, Teamwork, Access, Salesforce.com, Business Development, Project Planning, Social Media Marketing, Data Entry, Fundraising, Social Networking, Event Management, Networking, Nonprofits
Education
California State University East bay- Hayward California 2009 — 2011
projected; School of Liberal Arts, Computer Operations Information Systems
Howard University 2001 — 2002
N/A, Computer Operations Business Informations Systems
Fresno State
Homestead High School
St. Josheph
University of Houston
ACE Cash Express March 2013 - January 2014
Sally Beauty Company August 2012 - February 2013
NEC June 2008 - August 2012
HP August 2007 - June 2008
7-Eleven May 2004 - August 2007
Spherion 2007 - 2007
ACS January 2000 - May 2004
Skills
POS, PMP, PMO, Vendor Management, SDLC, Project Management, Business Analysis, ITIL, Management, Process Improvement, Visio, CRM, Software Documentation, Software Project..., IT Strategy, Business Process, Outsourcing, Requirements Analysis, Integration, SharePoint, Telecommunications, Cross-functional Team..., ERP, Leadership, Program Management, Team Leadership, Project Portfolio..., Business Process..., IT Management, Change Management, IT Service Management, Information Technology, Resource Management, Quality Assurance, Project Delivery, MS Project, Agile Methodologies, Agile Project Management, Business Intelligence, Software Development, Disaster Recovery, Requirements Gathering, Testing, Data Center, Systems Analysis, Enterprise Architecture, Solution Architecture, IT Operations, Project Planning
Education
Dallas County Community College 1998 — 2002
Poteet High Shool
The King's University
ACE Cash Express June 2010 - Present
Kohl’s Department Store May 2008 - August 2008
Pacific Sunwear August 2006 - August 2007
Skills
Customer Service, Microsoft Office, Organization, General Administrative..., Professional Experience, Typing, Communication Skills, Problem Solving, Styling, Cooperation, Fashion Shows
Education
Miami International University of Art and Design 2012 — 2014
Bachelor's degree, Fashion Merchandising
Florida A&M University 2007 — 2011
Associate of Arts (AA), General Studies
University of Texas at Dallas - School of Management/Executive Education March 2015 - Present
Authentica LLC January 2014 - Present
University of Texas at Dallas - Executive Education December 2014 - Present
ACE Cash Express April 2013 - December 2013
Baylor Health Care System July 2007 - December 2012
Essilor USA September 2004 - July 2007
TXU February 2001 - September 2004
Deloitte & Touche August 1997 - November 2000
Texas Instruments - Software Division July 1996 - August 1997
Capgemini February 1991 - July 1996
Skills
Executive Coaching, Organizational..., Leadership Development, Consulting, Program Development, Talent Management, Change Management, Succession Planning, Process Improvement, Organizational Design, Strategy, Workshop Facilitation, Culture Change, Strategic Planning, Organizational..., Program Management
Education
PCI - The Physician Coaching Institute 2014 — 2014
Georgetown University 2013 — 2013
Graduate
The University of Texas at Dallas
M.S. Management
UnitedHealth Group June 2014 - Present
PLS Financial Services 2012 - 2014
ACE Cash Express August 2010 - January 2013
Education
Keller Graduate School of Management of DeVry University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
MarkeTree Promotional, LLC 2008 - Present
ACE Cash Express December 2011 - December 2012
T-Mobile October 2010 - August 2011
Equity Lifestyle Properties January 2008 - May 2010
Delta Dallas 2005 - 2010
Bluegreen Corporation 2006 - 2008
Skills
Sales, Email Marketing, Customer Service, Leadership, Team Building, Account Management, SEO, Public Speaking, Web Analytics, Strategic Planning, Marketing, Team Leadership, Call Centers, Management, Advertising, Public Relations, Event Planning, Graphic Design, Web Design, Trade Shows, Business Development, Social Media Marketing, Marketing Strategy
Education
Kaplan University
Bachelors, Business Management & Marketing
Relay For Life of Tucson July 2015 - Present
University of Oregon July 2014 - February 2015
University of Oregon April 2014 - June 2014
ACE Cash Express August 2012 - April 2014
Walmart December 2011 - August 2012
Lifeways October 2010 - November 2011
Calbom and Schwab LLC August 2008 - March 2010
Columbia Colstor April 2008 - September 2008
Walmart March 2006 - December 2006
Asda June 2004 - May 2005
Skills
Customer Service, Leadership, Team Building, Time Management, Training, Higher Education, Conflict Resolution, Group Therapy, Mental Health Care, First Aid, Adult CPR, HIPAA, Mental Health Treatment, Medication..., Mental Health, Student Recruiting, Records Management, Student Services
Education
University of Oregon 2012 — 2014
Bachelor of Science (BS), Psychology
Columbia Basin College 2010 — 2011
Associate of Arts (AA), Psychology, B+
El Paso Health and Rehab Center September 2012 - February 2013
Ambrosio Texas State Veterans Home May 2010 - August 2012
ACE Cash Express November 2004 - February 2007
Skills
Bilingual-English/Spanis..., Type 60 wpm, Microsoft Excel, PowerPoint, Microsoft Word, Front Office
Education
Colorado Technical University 2012 — 2014
Cherry Creek High School 2002 — 2004
High School Diploma, General Studies, 3.5 GPA
Greyhound Lines, Inc. April 2015 - Present
ACE Cash Express June 2010 - July 2014
ACE Cash Express July 2007 - June 2010
ACE Cash Express July 2006 - June 2007
CCI Club Design March 2000 - July 2006
Skills
Marketing Strategy, Product Development, Product Marketing, Product Management, Product Launch, Marketing Management, Lead Generation, Loyalty Programs, Segmentation, Direct Mail, Analytics, Marketing Communications, Integrated Marketing, Media, Telemarketing, Direct Marketing, Field Marketing, Field Training, Grand Openings, P&L Accountability, Strategy, P&L Management, Retail, Advertising, Income Statement, B2B, Strategic Partnerships, Market Research, Marketing, Customer Retention, Marketing Research, CRM, Multi-channel Marketing, Email Marketing, P, P&L
Education
The University of Dallas 2002 — 2005
Master of Business Administration (MBA), Marketing, Summa Cum Laude
Harding University 1998 — 1999
Master of Science in Education, Communications, Summa Cum Laude
Self-Employed B2B and B2C Marketing Consultant October 2011 - Present
KPMG, LLP April 2000 - September 2011
Lane Company November 1999 - April 2000
ACE Cash Express October 1997 - November 1999
Skills
Marketing Strategy, Proposal Writing, Account Management, Research, Integrated Marketing, Strategic Planning, Marketing Communications, Customer Relations, Business Strategy, Corporate Communications, Competitive Analysis, New Business Development, Writing, Change Management, Internal Communications, Public Speaking, Microsoft Office, Campaign Management, Strategy Development, Copywriting, Negotiation, Market Planning, Product Development, Non-profits, Marketing Management, Strategic Communications, Event Planning, Market Analysis, Search Analysis, Program Management, Program Development, Training, Instructor-led Training, Training Delivery, Database Administration, Relational Databases, Pivot Tables, CRM, Event Management, Corporate Events, Coordinating Events, Event Videography, Customer Service, Strategy, Management, Analytics, Social Media Marketing, Business Development, Project Management, Budgets
Education
Troy University 2007 — 2008
MBA, Management
Georgia State University 2003 — 2007
BA, Political Science
The University of Georgia 1995 — 1997
transferred, Political Science
American Management Association
Professional Studies
City of Philadelphia July 2013 - Present
ACE Cash Express April 2011 - February 2013
The Fresh Grocer January 2008 - November 2010
Lehigh University September 2006 - December 2007
Skills
Customer Service, Process Improvement, Microsoft Excel, Microsoft Office, Team Building, Outlook, Organization, Microsoft Word, PowerPoint, Clerical Skills, Data Entry, Inter-personal, Teamwork, Team-oriented, Leadership, Self-confidence, Self-driven, Goal-driven leader, Goal Setting, Goal Oriented, Communication, Creative Writing, Report Writing, Speech Writing, Self-starter, Cash Management, Cashiering, Cash Register, Internet, Mozilla, Adobe Acrobat, Phone Etiquette, Fax, Copying, Typing, Access, Facebook, Data Analysis, Social Media, Fundraising, Management, Social Networking, Sales, Cash Handling
Education
Community College of Philadelphia 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Lehigh University - College of Business and Economics 2006 — 2007
Saint Joseph's University
Bachelors of Science, Business Intelligence and Analysis
North Carolina State University March 2013 - June 2013
Firm Foundations LLC January 2011 - March 2013
ACE Cash Express September 2008 - January 2012
Skills
Nonprofits, Data Entry, Conflict Resolution, Event Planning, PowerPoint, Leadership, Volunteer Management, Customer Service, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Time Management, Training, Administration, Research, Workshop Facilitation
Education
University of South Carolina-Columbia 2013 — 2015
Master of Social Work (MSW)
Fayetteville State University 2007 — 2011
Bachelor of Science (B.S.), Business Administration/Management
Ace Cash Express January 2013 - Present
ACE Cash Express September 2004 - January 2013
ACE Cash Express September 2004 - January 2013
Sherwin-Williams October 2001 - August 2004
Kroger November 2000 - May 2001
Skills
Management, Budgets, Customer Service, Training, Risk Management, Sales, Marketing, Inventory Control, Employee Relations, Performance Management, Team Building, Recruiting, Employee Training, Coaching
Education
Houston Community College 2002 — 2004
General Studies
Langham Creek High School 1998 — 2002
Diploma
UnitedHealth Group July 2014 - Present
Denver Computer Solutions March 2008 - Present
NA 2015 - 2015
NA 2015 - 2015
Media News Group 2012 - 2012
College America January 2001 - February 2010
Keylok September 2005 - December 2007
SysTest Labs March 2007 - September 2007
ACE Cash Express July 2006 - February 2007
CITY TECH March 2006 - June 2006
Skills
Microsoft SQL Server, Agile Methodologies, SQL, Windows, XML, Business Analysis, Databases, HTML, Visual Basic, JavaScript, Oracle, Salesforce.com, Project Management, SharePoint, Software Project..., Linux, MySQL, Unix, Networking, Troubleshooting, Shell Scripting
Education
College America 1998 — 2000
Associate Degree; Bachelors, Computer Programming and Operations; or; experience
Front Range Community College 1985 — 1987
Associate's degree, Automotive Mechanics
ACE Cash Express April 2011 - Present
vangent January 2011 - Present
ACE Cash Express April 2011 - September 2012
US Census Bureau April 2010 - July 2010
US Census Bureau April 2010 - July 2010
US Census Bureau April 2010 - April 2010
US Census Bureau March 2010 - April 2010
el dorado of sun city November 2009 - March 2010
Skills
Cash Handling Experience, Teller Operations, Loan Origination, Debit Cards, Customer Service, Cashiers, Dishwashing, Informatica, Self-driven, Self Management, Problem Solving, Selling, Information Security, Contact Information, General Insurance
Education
Glendale Community College 2012 — 2019
Centennial High School
Glendale Community College, Full time College
Biological Sciences
Urban Lending Solutions March 2015 - July 2015
RBS Citizens June 2014 - March 2015
Lender Processing Services, Inc. (LPS) July 2012 - October 2013
Portis & Co. Inc. September 2011 - April 2012
Bank of America September 2009 - November 2010
Bank of America 2007 - 2009
Dollar Bank 2006 - 2007
Dollar Bank 2004 - 2006
ACE Cash Express 2003 - 2004
National City Bank 2000 - 2002
Skills
Loan and Escrow..., Communications Skills, Typing, Alphanumeric Data Entry..., Banking, Loans, Data Entry, Customer Service, Outlook, Accounting, Microsoft Excel, Microsoft Word, Finance, Access, Credit, QuickBooks, Payroll, Insurance, Training, Financial Services, Credit Cards, Payments, Call Centers, Mortgage Lending
Education
Community College of Allegheny County 2011 — 2012
Certificate, Accounting
Community College of Allegheny County 2009 — 2009
Real Estate 101-102
Training, Inc.
Certificate, Clerical Skills Training/Data Entry
UPS March 2012 - Present
ACE Cash Express November 2010 - Present
ACE Cash Express November 2010 - August 2011
Shine On Detail January 2003 - September 2009
Shine-On Detail January 2003 - September 2009
Skills
Cpr Certified, Mental Health First Aid, CPI training
Education
Ivy Tech Community College 2011 — 2012
Associate, Phlebotomy Technician/Phlebotomist
Paducah Tilghman High School 1998 — 2002
Pam's Personal Touch February 2002 - Present
Ace Cash Express February 2014 - January 2015
Capital One Bank January 2013 - January 2014
Mercury Retail Services March 2011 - December 2012
DPS – Office of Management and Finance June 2008 - August 2009
Teche Federal Bank June 2007 - June 2008
Capital One Bank –Baton Rouge August 2004 - June 2007
Bayou Periodicals –Baton Rouge March 1995 - July 2004
Skills
Customer Service, Web Design, Event Planning, Event Management, Sales, Advertising, Data Entry, Retail, Coaching
Education
Delta College 2009 — 2011
Associate, Occupational Studies; Graphic Design
Spencer Business College 1993 — 1993
Diploma, Data Entry Specialist
ACE Cash Express June 2009 - Present
Education
Delgado Community College 2007 — 2013
Todd Comalander and Associates May 2012 - Present
Seibels Insurance Technologies September 2011 - April 2012
Nationwide Insurance May 2006 - August 2011
Progressive Insurance January 1996 - April 2006
ACE Cash Express November 1993 - December 1995
Skills
Customer Service, Team Management, Negotiation, Team Building, Microsoft Excel, Claims Management, Casualty, Liability, Claim, Property & Casualty..., Legal Liability, Commercial Lines, Commercial Insurance, General Insurance, Leadership, Insurance
Education
Eastern Connecticut State University 1986 — 1989
BS, Business Administration
Dekalb County Schools October 2012 - Present
Exceptional Restaurant Company April 2009 - Present
TME Enterprises(Taco Bell) June 2007 - September 2010
Hardees May 2005 - September 2007
ACE Cash Express November 2000 - December 2003
Taco Bell August 1995 - September 2000
Dunbar Elementary School September 1990 - July 1991
Skills
Restaurants, Cash Handling Experience, Customer Service, Cash Management, PeopleSoft, 10 Key, Customer Satisfaction, Payroll, Profit, Income Statement, Cashiering, Data Entry, Loss Prevention, Food Service, Invoicing, P&L, Telephone Skills
Education
Georgia Perimeter College 2011 — 2013
Associate, Early Childhood Education and Teaching
George Washington Carver High School 1987 — 1991
diploma, Vocational
Sears Holdings Corporation September 2013 - Present
ACE Cash Express November 2012 - Present
CDI Corporation February 2009 - August 2012
MedVance Institute October 2008 - February 2009
Chemtrusion, Inc February 2006 - October 2008
CVS December 2001 - January 2006
The Home Depot April 1997 - December 2001
Target June 1991 - March 1997
Kmart Corporation 1984 - 1986
Skills
Interviewing, Resume Writing, Team Building, Problem Solving, Employee Relations, Benefits Administration, Orientation, HRIS, Compensation, Performance Management, Coaching, Hiring, Employment Law, Payroll, College Recruiting, Onboarding, Benefits, Employee Engagement, Compliance, Conflict Resolution, HR Policies, Diversity Recruitment, Customer Service, Salary, Payroll Processing, Employee Benefits, Recruiting, Leadership, Interviews, New Hire Orientations, Temporary Placement, Policy, Management, Performance Appraisal, Workforce Planning, Talent Acquisition, Succession Planning, Talent Management, Career Development, Deferred Compensation
Education
Davenport University 1996 — 2005
B.B.A., International Business
Cass Tech 1982 — 1986
High School Diploma, Business
ACE Cash Express July 2015 - Present
Collage Boutique Store October 2014 - July 2015
Rite Aid September 2013 - June 2014
Rite Aid January 2013 - August 2013
Carnegie Science Center February 2008 - October 2008
Most Holy Name of Jesus Church May 2007 - October 2007
Most Holy Name of Jesus Church April 2007 - October 2007
GAMMA Sports January 2005 - May 2007
Gateway Towers Condos August 2003 - December 2004
Marquette University January 2000 - June 2003
Skills
Customer Service, Customer Satisfaction, Loss Prevention, Cash Handling Experience, Telephone Skills, Microsoft Excel, Microsoft Word, Microsoft Office, Teaching, Training, Writing, Strategic Communications, Analytics, Logistics, Philosophy, Philosophy of Mind, Organization, Political Philosophy, Time Management, Computer Hardware, Social Media, Web Design, Life Coaching, Economics, Entrepreneurship, Business Strategy, Business Intelligence, Market Research, Research, Data Entry, Order Picking, Sales Analysis, Inventory Management, Retail Sales, Forecasting, Retail, Cash Register, Cash Handling
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Business Administration (M.B.A.), Human Resources Management and Services, A-
Marquette University 1999 — 2003
Bachelor of Arts (B.A.), English Writing
Harrah's Casino & Hotel December 2012 - Present
Ricoh Americas Corporation August 2004 - Present
ACE Cash Express May 2002 - July 2004
Hibernia National Bank May 2000 - May 2002
The Children's Hospital of New Orleans January 2000 - May 2000
Skills
Communication, Computers, Data Entry, Typing, Software Development, Marketing, Copying, Mail Server, Fax, Scanners, Office Equipment, Photocopier, Invoicing, Filing, Document Imaging, Telephone Skills, Time Management, Software Documentation, 10 Key, Printers, Clerical Skills, Microsoft Office 2007, Schedules, Internet Explorer, Spreadsheets, Distribution Center..., Cashiering, HIPAA, Outlook, Medical Terminology, Microsoft Word, Training, Sales, Customer Service, Event Management, Microsoft Office
Education
Herzing University-Kenner 2011 — 2013
Associate’s Degree, Medical Insurance Coding Specialist/Coder, 3.12
Southern University of New Orleans 1995 — 1997
Accounting, 2.34
ACE Cash Express February 2007 - Present
ACE Cash Express January 2003 - February 2007
Stream International Inc January 2001 - January 2002
Skills
IVR, Call Centers, Access, Telephony, Call Center, SQL, System Deployment, Technical Support, Altiris, VoIP, Databases, ACD, XP, CRM, Call Logging, Networking, Windows Server, Windows, Servers, Cisco Technologies, PBX, Call Recording, Aspect, Altiris Deployment..., LYRICall, M3
Education
Dallas County Community College 2003 — 2007
Arts & Science
ACE Cash Express August 2014 - June 2015
University of Texas at Arlington June 2012 - May 2013
University of Texas at Arlington January 2012 - May 2013
Skills
SPSS, Teamwork, Research, Data Entry, Microsoft Excel, Teaching, Microsoft Office, Fast Learner, Can Work Alone, Microsoft Word, Problem solving, Human Resources, Employee Relations, Onboarding, PowerPoint, Public Speaking, Time Management
Education
Houston Baptist University 2013 — 2015
Masters, Human Resources Management and Services
The University of Texas at Arlington 2008 — 2013
B.A. in Psychology, I/O Psychology
Eastfield College 2010 — 2011
Associate of Science (AS), General Science, 3.6
Norton Rose Fulbright US LLP January 2014 - August 2015
Mahomes Bolden PC August 2013 - December 2013
Robert Half Legal July 2012 - August 2013
ACE Cash Express February 2012 - July 2012
Robert Half October 2009 - February 2012
Weil Gotshal & Manges September 2001 - August 2009
Law Office of Zelda W. Tucker September 1997 - April 2000
Spears & Spears April 1991 - December 1995
Skills
Litigation Paralegal, Civil Litigation, Notary Public, Complex Litigation, Litigation, Insurance Defense, Family Law, Litigation Support, Westlaw, Wordperfect, Lexis, PACER, Legal Research, Legal Writing, CT Summation, Axcelerate, Data Formats, Office Management, Microsoft Office, Accutrac, E-Discovery, DeltaView, Full Authority, WinZip, DocsOpen, Adobe Acrobat, OnDemand, Interwoven DeskSite, TOC, TOA, Filezilla, Hummingbird DM, Banking & Finance, Property & Casualty..., Aderant, iManage, Formatting Styles, Lotus Notes, Workshare Compare, ChromeRiver, Legal Assistance, Legal Documents, Legal Issues, Team Leadership, Self Learning, Records Management, Word Processing
Education
Dallas Baptist University 2002 — 2005
Bachelor, Communication
LSU Shreveport 1999 — 2000
Certificate, Paralegal Studies
Southern University in Shreveport 1986 — 1989
General Studies
Ace Cash Express January 2000 - Present
Vanguard Systems, Inc 1995 - 1999
Comprehensive Management Inc 1986 - 1994
The Devereux Foundation 1982 - 1985
Alco Standard August 1980 - September 1982
Decision Data 1972 - 1980
Skills
IBM iSeries, SQL, DB2, SDLC, Software Development, RPG, Visio, Microsoft SQL Server, Data Warehousing, Systems Analysis, Visual Basic, Database Design
Education
Gwynedd Mercy University 1972 — 1975
Associate Degree, Computer Science
Shenandoah Valley 1968 — 1971
Iowa Comprehensive Human Services August 2008 - Present
Angel's Touch Cleaning/Des Moines,IA. February 2004 - Present
ACE Cash Express August 2004 - July 2007
State of Iowa Department of Empl. Services May 1985 - July 1990
Education
Des Moines Area Community College 2007 — 2009
Human Services
ACE Cash Express February 2015 - Present
KS2 Technologies August 2012 - February 2015
Animal Health International, Inc. 1998 - July 2012
Animal Health International, Inc. June 1998 - July 2001
Lincoln Property Company 1998 - 1998
Fibreboard Corporation 1996 - 1998
ACE Cash Express 1995 - 1996
Tandy Corporation 1995 - 1995
Euronet Worldwide (Arkansas Systems/ArkSys) 1992 - 1995
Skills
JD Edwards, AS400, Retail, Administration, Programming, SOX, E-commerce, Databases, ERP, Application Development, Integration, SDLC, Problem Solving, Compliance, Mergers, SQL Server, IT Management, SQL, Inventory Management, Logistics, Purchasing, Microsoft SQL Server, System Administration, IBM iSeries, Sarbanes-Oxley Act, Software Development, Project Management, Project Planning, Management, SharePoint, Oracle, Access, Enterprise Software, Analysis, Visio, Mergers & Acquisitions
Education
Henderson State University 1987 — 1992
B.S., Mathematics
Intermountain Centers for Human Development March 2011 - Present
Intermountain Centers for Human Development May 2009 - March 2011
ACE Cash Express 2008 - 2009
EZ Financial 2006 - 2008
Skills
Recruiting, Human Resources, Organizational..., Performance Management, Training, Talent Management, Interviews, Employee Benefits, Onboarding, Employee Training, Applicant Tracking..., New Hire Orientations, Coaching, Workforce Planning
Education
Grand Canyon University 2014 — 2016
Master of Business Administration (MBA), Strategic Human Resource Management
University of Arizona 2009 — 2011
Bachelor of Science, Commerce (Business)
Pima Community College
Associate of Science (A.S.), Business/Commerce, General
US HealthWorks May 2006 - Present
Ocshner Hospital June 2004 - September 2005
ACE Cash Express April 2001 - September 2004
Skills
Medical Billing and..., Accounts Receivable, Data Entry, ICD-9, Medical Billing, Special Collections, Customer Service, CPT, Health Insurance, HIPAA
Education
AAPC Member 2013 — 2013
CCS, Medical coder
University of Phoenix 2006 — 2008
Bachelor of Education (BEd), Early Childhood Education and Teaching
Bryman College 2004 — 2005
Medical Billing and Coding, Billing & Coding
Delgado Community College 2000 — 2002
John Mcdonogh High School, High School/Secondary Diplomas and Certificates
ACE Cash Express November 2014 - May 2015
Cash America 2009 - August 2014
Cash America 2014 - 2014
Cash America January 2007 - 2009
Skills
Leadership, Curriculum Design, Project Management, Workshop Facilitation, Training, Leadership Development, Performance Management, Talent Management, Change Management, Strategy, Succession Planning, Management, Human Resources, Team Building, E-Learning, Instructor-led Training
Education
Langevin Learning Services 2004 — 2006
Direct of Training Diploma, Training & Development, Diploma
Eastern Kentucky University
Clinical Laboratory Science/Medical Technology/Technologist
ACE Cash Express February 2014 - Present
1 on 1 Academic Tutors October 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Organization, Bilingual Proficiency, Spanish, K-12, Access, Curriculum Design, Curriculum Development, PowerPoint, Time Management
Education
California State University-Dominguez Hills 2011 — 2012
Bachelor of Business Administration (B.B.A.), Finance
El Camino College 2006 — 2010
Associate of Science (A.S.), Business Administration
ACE Cash Express April 2010 - Present
ACE Cash Express April 2008 - 2010
Santander Consumer USA Inc. June 2005 - July 2009
Ford Motor Credit Company February 2001 - June 2005
Education
Jackson State University 1992 — 1995
Financial Equipment Company 2014 - Present
CS3 Technology 2011 - 2014
Trintech 2010 - 2011
The Picture People 2010 - 2010
The Picture People 2007 - 2010
ACE Cash Express 2005 - 2007
Cimarron Contractors 2004 - 2005
Delphi Automotive Systems 2003 - 2004
U.S. Cellular 2000 - 2003
Dollar Thrifty Automotive Group 2000 - 2000
Skills
Access, PowerPoint, Adaptive Planning, Essbase, Microsoft Excel, Forecasting, Budgets, Microsoft Word, Plannning, Sales Operations, Pricing, Financial Reporting, Accounting, Process Improvement, Financial Analysis, Management, Finance, BizInsights, Sage 100 ERP, Intacct, Payroll, Analysis, Managerial Finance, Account Reconciliation, ERP, Auditing, System Implementations, Variance Analysis, Strategic Planning, Project Management, Project Planning
Education
Oklahoma State University
MBA, Business Administration
Concordia University Texas
BA, Business Management
State of Indiana June 2015 - Present
State of Indiana January 2014 - June 2015
State of Indiana May 2011 - January 2014
State of Indiana June 2006 - May 2011
ACE Cash Express May 2002 - June 2006
AT Systems Technologies November 1999 - November 2001
Skills
Compensation, Employee Relations, Succession Planning, Legal Compliance, Policy, Workforce Planning, Business Strategy, Acquisition Integration, SPHR, Government, Retail, FMLA, Employment Law, Benefits Administration, Talent Management, Performance Management, Organizational..., Employee Engagement, Leadership Development, Talent Acquisition, Hiring, PeopleSoft, Compliance, Interviewing, HR Policies, Full-cycle Recruiting, Change Management, Coaching, Conflict Resolution, Policy Analysis, Organizational..., Team Building, Mentoring, Recruitment/Retention, Performance Appraisal, Human Capital Management, Career Development, Strategic Planning, Investigations, Organizational Change, HR Strategy, Staff Development, Organizational Design, Conflict Management
Education
Indiana Wesleyan University 2009 — 2011
MSM, Human Resource Management
Indiana University Bloomington 1989 — 1994
BA, Political Science
Spartan Organization May 2010 - Present
Self Employed 2010 - Present
Quest Software November 2009 - February 2010
Weathermatic September 2009 - November 2009
Mapsco, Inc January 1998 - November 2008
ACE Cash Express January 1996 - January 1998
2 day video 1995 - 1997
Cinemark USA 1987 - 1997
Skills
CRM, ERP, Databases, Microsoft SQL Server, Access, Project Management, IT Management, Software Development, Management, Enterprise Software, Crystal Reports, Project Planning, Windows Server, Leadership, Microsoft Office, Windows, System Administration, Business Process, Vendor Management, HighJump, Route Accounting, Business Intelligence, Business Analysis, MS Project, Microsoft Dynamics ERP, Project Coordination, Music Theory, Guitarist, Dataflex, Macola Progression, Managing Database, Mac OS X, Windows Vista, Windows XP Pro, Great Plains Software, Integration, Troubleshooting, Enterprise Architecture, Disaster Recovery, Budgets, Network Administration, Cloud Computing, OS X, Mobile Devices, Networking, Oracle, Training, QuickBooks, Team Building, Creativity Skills
Education
Henderson State University 1980 — 1985
Bachelor of Arts (B.A.), Music Teacher Education
Sylvan Hills 1977 — 1980
Innerlite Travel March 2015 - Present
InnerLiteWellness May 2012 - March 2015
SugaRush August 2010 - December 2013
ACE Cash Express August 2008 - April 2011
All About Hair Studio June 2002 - August 2008
Skills
Coaching, Leadership Development, Team Building, Retail, Customer Service, Public Speaking, Leadership, Marketing, Strategic Planning, Inventory Management, Event Planning, Budget, Consulting, Public Relations, Sales Management, Social Media, Marketing Strategy, Fundraising, Call Center, Editing, Social Networking, Blogging, Conflict Resolution, Advertising, Community Outreach, Social Media Marketing, Motivational Speaking, New Business Development, Employee Training, Business Planning, Email Marketing, Online Advertising, Creative Writing, Business Strategy, Community Development, Workshop Facilitation, Change Management, Marketing Communications, Nonprofits, Facebook, Training, Newsletters, Start-ups, Life Coaching, Strategic Communications, Organizational..., Account Management, Online Marketing, Management, Small Business
Education
ExpressCoaching 2011 — 2012
International Certification, Life Coach and Master Spirit Life Coach
Lone Star College System-North Harris 2007 — 2012
Associate, Social Work/Sociology
Del Mar College 1993 — 1994
Associate, Arts- Cosmetology
Commonwealth College of Funeral Services 1988 — 1989
AAS, Mortuary Science
backgroundchecks.com January 2015 - Present
Guardian Packaging Ind. August 2014 - November 2014
Trustmark National Bank September 2013 - February 2014
ACE Cash Express December 2010 - June 2013
Action Pawn July 2009 - May 2010
Instant Money Pawn December 2005 - February 2007
Tyson Foods August 2005 - December 2005
US Army National Guard April 2002 - August 2003
Reunion Ranch April 2000 - January 2003
Skills
Typing, 10 Key, Cash Handling Experience, Risk Assessment, Auditing, Customer Service, Fraud Detection, Loan Origination, Loan Servicing, Cash Management, Jewelry, Value Based Selling, Schedules, Training, Team Leadership, Team-oriented, Quick Thinker, High Pressure..., Individual Development, Highly motivated..., General Insurance, Licensed to Sell..., Data Entry, Telephone Skills, Pay Close Attention to..., Loans, Inventory Control, Loss Prevention, Microsoft Office 2007, Retail Sales, Store Operations, POS, Store Management, Employee Training, Insurance, Highly detail oriented, Retail, Payroll, Spreadsheets, Office Management, Management, Sales, Filing, Accounts Payable, Hiring, Microsoft Office, Team Building, Teamwork, Leadership, Microsoft Excel
Education
Kaplan University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business, 3.30
Kaplan University 2010 — 2012
Associate of Applied Science (A.A.S.), Paralegal Studies
University of Arkansas 2004 — 2005
None Earned, English
Davis Paige Management Systems July 2015 - Present
Garmin International September 2010 - July 2015
ACE Cash Express July 2006 - June 2009
Alpha & Omega, LLC July 2003 - August 2005
Skills
Communication Skills, Bilingual-English/Spanis..., Customer Service, Technical Support, Technical Training, Technical Translation, Receptionist Duties, Job Fairs, Filing, Collections, Sales, Employee Recognition, Presentations, Leadership, Team Building, Team Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, Cross-functional Team..., Human Resources, Communication, Management, Marketing, Process Improvement
Education
MidAmerica Nazarene University
Bachelor's Degree, Organizational Leadership
Johnson County Community College 2011 — 2013
Hamilton County Job and Family Services February 2014 - Present
Ace Cash Express April 2011 - June 2014
Hamilton County Adult Probation Department May 2013 - August 2013
Shoe Carnival September 2006 - February 2012
Kroger March 2005 - July 2006
Skills
Loss Prevention, Cashiering, Retail, Customer Service, Data Entry, Inventory Management, Inventory Control, Retail Sales, Merchandising, Store Management, Time Management, Telephone Skills, Microsoft Word, Sales, Training, Access, Human Resources, Team Building, Public Speaking, Microsoft Office, Leadership, Event Planning, Community Outreach
Education
Tiffin University 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Criminal Justice
ITT Technical Institute-Norwood 2009 — 2011
Associate's degree, Criminal Justice
Withrow University High School 2003 — 2006
High School Diploma
ACE Cash Express January 2015 - June 2015
Bill Miller BBQ February 2014 - October 2014
The University of Texas at San Antonio May 2013 - February 2014
University Center Program Council (UCPC) September 2012 - December 2013
Perot Museum of Nature and Science November 2008 - March 2013
Skills
Customer Service, Bilingual-English/Spanis..., Sales, Cashiering, Microsoft Word, PowerPoint, Communication Skills, Project Management, Creative Problem Solving, Photography, Photoshop, Lightroom, Team Building, Recruiting, Spanish, Microsoft Office, Social Media, Data Entry, Public Speaking
Education
The University of Texas at San Antonio 2012 — 2014
Bachelor of Arts (BA), Psychology
Eastfield College 2009 — 2011
Associate in Science
Equifax Formerly CSC Credit Services May 2006 - May 2013
ACE Cash Express October 2003 - May 2005
Office Team August 2003 - September 2003
Budget Rent A Car May 2001 - July 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Outlook, Data Entry, Filing, Fax, Teamwork, Team Leadership, Process Improvement
Education
Houston Community College 2014 — 2016
Associate's Degree, Business Administration and Management, General
Texas School of Business-Southwest 2002 — 2003
Certificate of Completion, Computer Office Specialist/Assistant
ACE Cash Express March 2011 - Present
Self Employee July 2009 - Present
H&R Block August 2010 - April 2012
Europ Assistance January 1998 - July 2009
Europ Assistance January 1998 - July 2009
Skills
Training, Notary Public, Agent loan Certified, Tax Preparation, Bookkeeping, Bilingual-Spanish, Microsoft Office, Quickbooks, Peachtree, 16 years of experience, Customer Service, Sales, Microsoft Word, Microsoft Excel, Management, Finance, Team Building, Call Centers
Education
Santa Barbara City College 2012 — 2014
Associate's degree, Health Information Technology
Glendale Community College 2009 — 2010
Certificate, Accounting
Universidad de Alcalá 1988 — 1994
Bachelor of Laws (LLB), Law
IBM Isidra de Guzman, Spain 1984 — 1988
High School, High School/Secondary Diplomas and Certificates
Manpower January 2015 - May 2015
Heald College August 2013 - April 2014
Omnicare Inc. August 2013 - September 2013
Target May 2013 - June 2013
International Paper August 2005 - November 2006
F & A Dairy July 2005 - August 2005
American Medical Response February 2005 - April 2005
Union Safe Deposit Bank February 2001 - January 2005
Jackson Rancheria June 2004 - November 2004
ACE Cash Express September 1999 - February 2001
Skills
Customer Service, Preparing Prescription..., Pharmacy, Pharmacy Math, HIPPA Certified, Prescription preparation, Compounding, HIPAA, Pharmacists, Healthcare, Pharmaceutics, Pharmacueticals, Time Management, Medical Terminology, Pharmacy Automation, Adult Education, Higher Education, Training
Education
Heald College-Stockton 2012 — 2013
Associate of Arts and Sciences (AAS), Pharmacy Technology
Modesto Junior College 2002 — 2005
Accounting
ACE Cash Express March 2014 - Present
Ally Financial Inc. November 2010 - March 2014
CitiFinancial Auto/ Citigroup October 2006 - October 2010
CitiFinancial July 2004 - October 2006
CitiFinancial September 2000 - July 2004
Bank of America July 1999 - July 2000
Bank of America September 1996 - December 1998
Bank One October 1995 - August 1996
Bank One July 1994 - October 1995
Skills
Risk Management, Credit Risk, Banking, Credit, Underwriting, Finance, Vendor Management, Process Improvement, Forecasting, Analytics, Financial Risk, Portfolio Management, Management, Financial Services, Loans, Credit Analysis, MIS, Consumer Lending, Analysis, Executive Management, Loan Origination, Financial Modeling, Financial Analysis, Business Analysis, Managerial Finance, Mortgage Lending, Commercial Lending, Credit Cards, Relationship Management, Strategic Financial..., Retail Banking, Corporate Finance
Education
Texas Christian University - M.J. Neeley School of Business 1997 — 2000
Masters, MBA with Finance Concentration
Denison University 1990 — 1994
Bachelors, Economics with Mathematics Minor
Acecashexpress September 2012 - Present
ACE Cash Express September 2012 - Present
CSC - Computer Sciences Corporation September 2011 - September 2012
Wells Fargo October 2006 - August 2011
Skills
Ability to mentor,..., Demonstrates patience..., Excellent analytical,..., Analysis, Credit, Customer Service, Payments, Banking, Accounting, Process Improvement, Quality Assurance, Finance, Financial Analysis
Education
Greenwood High 1994 — 1997
High School, Basic Skills and Developmental/Remedial Education
Hinds Community College
Computer Science
ACE Cash Express March 2003 - Present
Payless ShoeSource July 1997 - January 2003
Skills
Retail, Customer Service, Loss Prevention, Inventory Management, Customer Satisfaction, Profit, Sales, Merchandising, Team Building, Inventory Control, Store Management, Team Leadership, Management, Leadership, Coaching, Microsoft Excel, Recruiting, Customer Experience
Education
Jefferson College 1996 — 1997
General Studies
Herculaneum High School 1992 — 1995
Diploma
Comcast Cable September 2014 - Present
Comcast March 2013 - September 2014
ACE Cash Express September 2012 - February 2013
Public Service Credit Union October 2007 - November 2011
Skills
Troubleshooting, Customer Service, Sales, Insurance, Call Centers, Outlook, Customer Satisfaction, Microsoft Word, Team Building, Time Management, Telecommunications, De-escalation, Supervision, Process Improvement, Customer Retention, Team Leadership, Training
Education
Animal Behavior College 2010 — 2011
Canine Behavior and Rehabilitation
Community College of Aurora 2004 — 2006
Whataburger April 2014 - Present
Intergacare L.L.C March 2014 - Present
Albertsons November 2012 - Present
Rouses Supermarkets February 2013 - April 2014
Legal Aid of NorthWest Texas July 2012 - May 2013
ACE Cash Express October 1996 - March 1999
Skills
Retail, Cashiering, Time Management, Inventory Management, Customer Service, Customer Satisfaction, Data Entry, Microsoft Word, PowerPoint, Teamwork, Microsoft Excel, Microsoft Office, Leadership, Sales, Facebook, Outlook, Filing, Critical Thinking, Telephone Skills, Access, Inventory Control, Retail Sales
Education
Everest University-South Orlando 2010 — 2013
Associates Of Science, Paralegal
Richland High School 1980 — 1984
High School Diploma, Administrative Assistant and Secretarial Science, General
Hillsboro Transportation 2013 - Present
U.S. Army Reserve May 2007 - Present
Transfreight June 2011 - April 2013
ACE Cash Express September 2006 - April 2007
Skills
Logistics, Accounting, Finance, Customer Service, Transportation, Supply Chain, Invoicing, Microsoft Excel, Logistics Management, Military Logistics, Microsoft Office, Military, Freight, Inventory Management, Operations Management, Process Improvement, Shipping, Supervisory Skills, Supply Chain Management, Transportation..., Warehousing
Education
DeVry University's Keller Graduate School of Management-Ohio 2013 — 2015
Master's Degree, Accounting and Finance, 3.53
DeVry University-Ohio 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
Jacksonville Transportation Authority October 2014 - Present
Central Florida Regional Transportation Authority (LYNX) July 2012 - October 2014
Central Florida Regional Transportation Authority (LYNX) June 2009 - July 2012
ACE Cash Express 2002 - 2008
Action Graphics Preparation Inc. 1999 - 2002
Skills
Operations Management, Logistics, Customer Service, Team Building, Budgets, Leadership, Process Improvement, Strategic Planning, Transportation, Transportation...
Education
Community College of the Air Force
North Carolina Central University
Nationstar Mortgage February 2012 - Present
Michaels Stores, Inc. July 2006 - May 2009
ACE Cash Express April 2004 - July 2006
Skills
Change Management..., New Hire Orientation, Business Continuity..., HR New Hire Screening, Billing Process, Microsoft Excel, Microsoft Office, Interviews, New Hire Orientations, Management, Change Management
Education
Dallas Baptist University 1999 — 2005
Bachelor's Business Studies, Management Information Systems
ACE Cash Express 2013 - 2013
Portfolio Recovery Associates, Inc. January 2012 - June 2012
Skills
Customer Service, Clerical Work, Money Management, Collections
Education
Dyersburg State Community College 2010 — 2011
none
north side high school 2004 — 2006
high school deploma
Ledgent November 2014 - Present
Brink’s February 2013 - November 2014
Check Into Cash January 2010 - March 2011
Whitney Bank March 2008 - December 2009
ACE Cash Express July 1983 - September 2007
Joske's April 1979 - April 1983
Skills
Loans, Credit, Banking, Retail Banking, Credit Analysis, Cross Selling, Branch Management, Multi Tasking, Training, Problem Solving, Build Strong..., Communication, Customer Service, Team Leadership, Team Building, Internal Audit, Organization &..., Computers, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Management, Leadership Development, District Management, Human Resources, Managing Large Budgets, P&L Responsibility, P&L Accountability, Budget P&L, P&L Forecasting, Annual Reports, Accounting, Leadership, Outlook
Education
Ross Shaw Sterling 1976 — 1979
High School Diploma, Business Administration, Management and Operations
Houston Community College
ACE Cash Express November 2013 - Present
FaithVillage.com November 2012 - November 2013
Urban Acres June 2012 - November 2012
Blockbuster April 2011 - June 2012
Blockbuster May 2010 - April 2011
In the City Music LLC September 2004 - March 2010
Skills
Merchandising, Customer Service, Planograms, Visual Merchandising, Retail, Customer Experience, Mac, Strategic Planning, Concept Development, Microsoft Office, Space-planning, Illustrator, Concept Design, Ableton Live, Vendor Relations, Product R&D, Magento, Website Merchandising, OpenX, Invoicing, Schematics, Sales, Drums, Marketing
Education
Stephen F. Austin State University 2012 — 2014
Bachelor of Business Administration (BBA), Business/Commerce, General
Dallas County Community College 2010 — 2012
Associate of Science (A.S.), Business/Commerce, General
Dominion Investment Group January 2015 - Present
Financial Services Consulting Leadership 2014 - Present
ACE Cash Express 2003 - 2013
Koster's Prime Meats 2006 - 2009
Packaging Corporation of America September 1995 - May 2002
Packaging Corporation of America September 1993 - September 1995
Packaging Corporation of America February 1992 - September 1993
Skills
Financial Services, Financial Management..., General Manager, Strategic Financial..., Financial Statements, Finance, Managerial Finance, Personal Finance, Operational Excellence, Entrepreneurship, Customer Service..., Logistics Management, Manufacturing..., Sales Management, Food Management, Restaurant Management, President, Labor Relations, Union & Non-Union, Food Safety, Industrial Safety, Financial Planning, Investments, Banking, Financial Analysis, Retirement Planning, Risk Management, Consulting, Equities, Mutual Funds, Insurance, Portfolio Management, Sales, Strategy, Management, Hiring, Human Resources, Leadership, Process Improvement, Operations Management
Education
Columbia University in the City of New York 1975 — 1979
Bachelor's Degree, Economics
Northern Valley Regional High School 1971 — 1975
High School
ACE Cash Express July 2014 - Present
ACE Cash Express October 2011 - July 2014
Blockbuster, Inc April 2008 - October 2011
Blockbuster, Inc May 2002 - April 2008
Skills
Cross-functional Team..., Retail, Marketing, Merchandising, Leadership, Management, Strategy
Education
Keller Graduate School of Management 2007 — 2008
MBA, Business Administration
DeVry University 2004 — 2007
BS, Business Administration
ACE Cash Express March 2014 - Present
Skills
ASP.NET, C#, Html, Jqu, JavaScript, Powershell, Oracle, Informatica, Web Development, WCF, SQL, Entity Framework, SOAP, SDLC, Agile Methodologies, Scrum, SSIS, SSRS, Crystal Reports, SQL Tuning, Razor, REST, CSS3, T-SQL, MVC, HTML, JSON, jQuery, AJAX, Web Applications, Programming, Software Development, Enterprise Architecture, IIS, ASP
Education
Jawaharlal Nehru Technological University
Bachelors of Technology
St Ignatius English Medium, Guntur
10
Verity Recruiting November 2014 - Present
Samsung Electronics August 2014 - October 2014
ArrowS3 March 2013 - August 2014
Beacon Hill Staffing Group August 2012 - March 2013
ACE Cash Express May 2011 - August 2012
Peyton Resource Group March 2007 - May 2011
A&J's TX Homecenter July 2003 - March 2007
Skills
Benefits Negotiation, Staffing Services, Temporary Staffing, Sales, Sourcing, Human Resources, New Business Development, Employee Relations, Building Relationships, Customer Service, Sales Management, Onboarding, Recruiting, Technical Recruiting, Account Management, Staff Augmentation, Permanent Staffing, Vendor Management, Behavioral Interviewing, Networking, College Recruiting, Screening Resumes, Employee Benefits, PeopleSoft, Contract Negotiation, Screening, Information Technology, Talent Management, Executive Search, Permanent Placement, Leadership, Interviews, Business Development, Management, Training, Consulting, Project Management, CRM
Education
Henderson State University 2001 — 2003
Employment Resources, Inc October 2014 - Present
ACE Cash Express June 2014 - August 2014
Macy's August 2007 - August 2014
Skills
Retail Sales, Inventory Management, Merchandising, Visual Merchandising, Retail, Store Management, Customer Service, Time Management, Community Outreach, Training, Sales, Communication, Loss Prevention, Financial Services, Financial Analysis, Customer Engagement, Guest Services, Team Motivation, Team Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Youth Ministry, Ministry Development, Outreach Services, Evangelism, Preaching, Christian Leadership, Tax Preparation, Cash Management, Team Building, Teamwork, Workplace Safety, Youth Programs, Youth Engagement, Men's Fashion, Men's Ministry, Prison Ministry, Leadership, Church Growth, Church Revitalization, Architectural Design, Roller Skating, Interviews, Event Planning, Social Networking, Marketing, Leadership Development, Microsoft Office, Public Speaking
Education
Everest University-North Orlando 2012 — 2015
Associate's Degree, Business Administration and Management, General, 3.2
Washburn High School 1985 — 1989
G.E.D., General Studies
Ace Cash Express March 2015 - Present
Gracias January 2013 - Present
ACE Cash Express April 2013 - March 2015
Softweb Solutions October 2012 - April 2013
ACE Cash Express February 2009 - October 2012
Skills
Bilingual-Spanish, Motivational &..., Communication & Public..., Strong Communication..., Critical & Analytical..., Microsoft Outlook 2010, Microsoft Excel 2010, Microsoft Word 2010, Microsoft Project..., Microsoft Excel, Microsoft Visio, Microsoft Access, Microsoft PowerPoint..., Self-motivated Team..., Goal-oriented..., Highly detail oriented, Multi Tasking, Outstanding..., Microsoft Word, Visio, PowerPoint, Communication, Problem Solving, Social Media, Market Research, Analytical Skills, Leadership, Access, Outlook, Marketing, Advertising, Public Speaking, Director, Strategic Public..., Brand Ambassadors, Planning & Execution of..., Project Managers, Team-Oriented, Adobe InDesign, Customer Service, Team-oriented, Facebook, Blogging, Social Networking, Teamwork, Microsoft Office, Time Management, InDesign, Event Planning, Social Media Marketing
Education
DeVry University 2009 — 2012
Bachelor of Science in Business Administration, Sales & Marketing
Rebirth DFW July 2014 - Present
Internal Revenue Service September 2007 - April 2014
ACE Cash Express September 2003 - March 2006
Skills
Microsoft Office, Customer Service, Government, Management, Research, Public Speaking, Written & Oral..., Statistics, Access, Data Analysis, Microsoft Excel, Leadership, Time Management, Event Planning, Microsoft Word, Community Outreach, Budgets, Team Leadership, Event Management, Team Building
Education
Kaplan University 2013 — 2015
Bachelor of Science (BS), Psychology (Substance Abuse)
ESS College of Business 1999 — 2001
Associate of Applied Science, Legal Administrative Assistant/Secretary
ACE Cash Express December 2001 - Present
ACE 2001 - Present
Richmont 1995 - 2001
Mary Kay, Inc. 1985 - 1995
Education
Dallas Baptist University
Southern Methodist University 1987 — 1989
Paralegal, Corporate Law
ACE Cash Express November 2010 - Present
NeoCube Inc October 2007 - August 2010
AT&T 2005 - 2007
Skills
Quality Assurance, SQL, Requirements Analysis, Test Planning, SDLC, Test Cases, Software Quality..., Software Development, Databases, Testing, XML, Quality Center, Software Documentation, Systems Analysis, User Acceptance Testing, HP Quality Center, Integration, Business Analysis
Education
Karachi University 1988 — 2002
Neighborhood Ventures, inc 2002 - Present
texas land and cattle restaurants 1997 - 2002
ACE Cash Express 1990 - 1997
prufrock restaurants dba Black Eyed Peas 1981 - 1987
Skills
Restaurants, Restaurant Management, Hiring, Coaching, Strategic Planning, Employee Relations, Recruiting, Customer Service, Sales, Hospitality, Menu Development, Training, Leadership, Retail, Employee Training, Leadership Development, Income Statement, Team Building, Human Resources, P&L, Performance Management, Multi-unit, Talent Acquisition, Profit, Succession Planning, Management, Customer Satisfaction
Education
Indiana University Bloomington 1970 — 1972
ma, Administration and Counseling
University of Evansville 1966 — 1970
bs, psychology
GJO Consulting March 2015 - Present
Tuesday Morning September 2014 - February 2015
ACE Cash Express July 2013 - August 2014
GJO Consulting March 2012 - July 2013
Laurus Strategies October 2007 - March 2012
GJO Consulting October 2004 - October 2007
Affilliated Computer Services May 2001 - October 2004
Cyberlane September 1999 - May 2001
PDS September 1997 - 1999
Hyundai Electronics Corporation January 1995 - September 1997
Skills
Employee Benefits, Onboarding, HRIS, Human Resources, Payroll, Employee Relations, Applicant Tracking..., Performance Management, Cognos 8.4, Security,..., Crystal Reports, ADP ReportSmith, Microsoft SQL Server, Access, Visio, Microsoft Office, Project Management, MS Project, Workflow, Open Enrollment, Personnel Management, Personal Development, Ultipro Implementation, Kenexa, Korean, Process Improvement, NovaTime, Change Management, Training, Management, Hiring, New Hire Orientations, Temporary Placement, Strategy, Benefits Administration, Talent Management, Organizational..., Employee Engagement, Policy, Business Process, Deferred Compensation, Leadership Development, Recruiting, Interviews, Talent Acquisition, Vendor Management, Leadership, Team Building, Consulting, Customer Service, Business Analysis
Education
Wayland Baptist University 1988 — 1992
Bachelor of Science (BS), Education
Community College of the Air Force 1983 — 1990
Associates Degree Intelligence Collections, Advanced Military and Operational Studies
USAF OSI Acadamy 1988 — 1989
Special Agent Certification, Law Enforcement Investigation and Interviewing
USAF Combat Survival School 1985 — 1985
Combat Survival, Military History
Defense Language Institute 1983 — 1984
Korean Languge Degree, Korean Language and Literature
ACE CASH EXPRESS April 2007 - May 2015
Ace Cash Express November 2003 - April 2007
Skills
Ultipro, ADP Payroll, Garnishments, HRIS, Benefits Administration, Employee Benefits, Payroll, PeopleSoft, Multi-state Payroll..., Ceridian, FMLA, Deferred Compensation, Onboarding, New Hire Orientations, Performance Management, Employee Relations, ADP ReportSmith, Kronos
Education
Dallas Baptist University 1980 — 1986
Cadmus a Cenveo company January 2012 - Present
ACE Cash Express August 2007 - January 2012
E.D.L. July 2006 - August 2007
Integra Staffing January 2006 - July 2006
C&Z Consultores June 2001 - February 2005
Skills
Human Resources, Onboarding, Employee Relations, HRIS, Recruiting, Deferred Compensation, Employee Benefits, Talent Acquisition, Benefits Administration, Payroll, Employee Engagement, Talent Management, Succession Planning
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
M.S., Human Resources
Universidad del Norte 1997 — 2002
B.S., Psychology - HR
Nerium International June 2015 - Present
Nerium International July 2014 - June 2015
Pariveda Solutions September 2013 - July 2014
SolutionSet July 2013 - September 2013
DG June 2012 - June 2013
ACE Cash Express April 2011 - June 2012
Fiserv December 2007 - April 2011
Quorum Business Solutions August 2005 - November 2007
Global Energy Decisions July 2001 - August 2005
Ventyx July 2001 - August 2005
Skills
C#, SQL, .NET, SOA, MSMQ, Microsoft SQL Server, XML, Oracle, Web Services, ASP.NET, Visual Studio, ASP, Software Development, Integration, WCF, Database Design, OOP, Agile Methodologies, Visio, Requirements Analysis, SDLC, Programming, Software Project..., JavaScript, Software Documentation, Architecture, VSS, Enterprise Software, DB2, E-commerce, Requirements Gathering, Databases, T-SQL, IIS
Education
Isenberg School of Management, UMass Amherst 1989 — 1991
M.S., Hotel, Restaurant and Travel Administration
University of Massachusetts, Amherst 1989 — 1991
M.S, Hotel Administration
Johnson & Wales University 1987 — 1988
B.S., Hotel Management
Frank Anthony
IHMCTAN, Bombay, India
Diploma, Hotel Managment
KV Picket
ACE Cash Express July 2012 - Present
ACE Cash Express January 2010 - August 2012
ACE Cash Express 2007 - January 2010
Susan G. Komen for the Cure 2006 - 2007
Susan G. Komen for the Cure 2005 - 2006
Susan G. Komen for the Cure 2001 - 2005
Skills
Sarbanes-Oxley Act, Internal Controls, Auditing, Accounting, Management, Anti-Money Laundering..., Financial Reporting, Internal Audit, Risk Management, Leadership, SEC filings, Training, Process Improvement, Forecasting, Team Building, Budgets, Finance
Education
Dallas Baptist University
Bachelors of Arts & Sciences, Business & Psychology
Thye Consulting 2004 - Present
ACE Cash Express 2004 - 2008
Pizza Hut, Inc 1984 - 1993
Skills
Location Intelligence, Contract Negotiation, Real Estate Development, Team Building, Lease Administration, Property Management, Strategic Planning, Facilities Management, Real Estate, Leases, Negotiation, Budgets, Asset Managment, Retail
Education
Iowa State University 1968 — 1971
BSCE, Civil Engineering, 85
Transamerica March 2015 - Present
Transamerica January 2013 - March 2015
Transamerica August 2009 - December 2012
ACE Cash Express April 2005 - August 2009
aegon 1995 - 2005
Abacus Direct March 2000 - December 2000
Skills
Segmentation, Analytics, SAS, Financial Services, Data Analysis, Data Mining, Insurance, CRM, Predictive Modeling, Quantitative Research, Analysis, Market Analysis, Leadership, Market Research, Direct Marketing, Product Management, Statistics, Quantitative Analytics, Forecasting, Customer Analysis, Management, SQL, Marketing, Business Intelligence, Survey Design, Marketing Analytics, SAS programming, Strategy, Business Analysis, Customer Insight, Predictive Analytics, Business Development, Logistic Regression, Integrated Marketing, Marketing Research, Financial Modeling, Statistical Modeling, Database Marketing, Marketing Strategy
Education
Eastern New Mexico University
Bachelor's degree, Mathematics and Statistics
The University of Texas at Dallas
Master of Business Administration (M.B.A.), Marketing and Analysis
Nationstar Mortgage June 2011 - Present
Michaels Stores, Inc. July 2006 - May 2009
ACE Cash Express April 2004 - July 2006
FedEx Express October 1998 - November 2003
Skills
Change Management
Education
Dallas Baptist University 1999 — 2005
BBS, Management Information Systems
First Command Financial Services December 2013 - Present
Isis Mobile Commerce February 2013 - Present
Excentus July 2011 - November 2012
Excentus April 2010 - June 2011
Excentus April 2008 - April 2010
Excentus October 2006 - March 2008
ACE Cash Express November 2003 - August 2006
Xerox - ACS April 1999 - November 2003
Skills
Incident Management, Technical Support, Salesforce.com, Networking, Visio, Software Documentation, Troubleshooting, Integration, Account Management, Information Technology, Vendor Management, Team Leadership, Process Improvement, Software Implementation, Active Directory, Software Installation, Customer Satisfaction, Project Management, Training, Customer Service, Management, Call Centers, SharePoint, ITIL
Education
Tarrant County College 2007 — 2008
Dallas Baptist University 2002 — 2005
Associate of Science (AS), Management Information Systems, General
Christ For the Nations Institute 2000 — 2001
Associate of Arts (AA), Music Theory and Composition & Communications
Fidelity Investments November 2014 - Present
Bank of America April 2014 - October 2014
Silverleaf Resorts 2012 - 2013
ACE Cash Express December 2004 - February 2012
Capital One Finance Solutions November 1999 - February 2004
Dillards National Bank 1995 - 1999
Skills
Call Centers, Customer Service, Customer Satisfaction, Credit, Accounts Receivable, Customer Retention, Sales, Team Building, Finance, Leadership, Sales Management, Banking, Risk Management, Financial Services, Credit Risk, Loans, Time Management, Customer Experience, Outlook
Education
Kaplan University 2008 — 2012
bachelor business management, business
John A Logan College 1982 — 1984
CardWorks October 2014 - Present
ACE Cash Express January 2006 - August 2014
Avenue January 2013 - May 2013
Subway March 2012 - September 2012
Lane Bryant October 2003 - February 2006
Hometowne Sports April 2002 - February 2003
Skills
Retail, Customer Service, Inventory Management, Cash Management, Loss Prevention, Sales, 10 Key, Inventory Control, Cash Handling Experience, Credit, Microsoft Word, Team Leadership, Banking, Merchandising, Data Entry, Employee Training, Retail Banking, Retail Sales, Profit, Microsoft Office, Payroll, Customer Satisfaction, Time Management, Credit Cards, P&L, Income Statement, Customer Experience
Education
ICDC College 2014 — 2016
Associate's degree, Drug and Alcohol Counseling
University of Phoenix 2008 — 2010
Associates, Accounting
MedAssist, a Firstsource company November 2013 - Present
Citi April 2010 - March 2013
ACE Cash Express June 2008 - January 2009
Check N Go May 2007 - June 2008
Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Credit Analysis, Credit Risk, Mortgage Lending, Commercial Lending, Consumer Lending, Small Business Lending, Branch Banking, Portfolio Management, Cross Selling, Risk Management, Trade Finance, Financial Risk, Financial Analysis, Core Banking, Cash Management
Education
Gateway Community and Technical College 2013 — 2017
Associate of Arts (AA), Human Services, General
Tyson Foods May 2015 - Present
J.B. Hunt Transport, Inc. October 2014 - April 2015
JB Hunt Transport Services, Inc. December 2012 - October 2014
JPMorgan Chase November 2009 - July 2012
ACE Cash Express February 2008 - November 2009
Skills
Customer Service, Call Centers, Banking, Credit, Loans, Retail Banking, Financial Services, Credit Analysis, Fixed Income, Management, Operations Management, Inventory Management, Project Management, Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Leadership, Negotiation, Team Building, Transportation
Education
Eastern Shore Community College
Oakland Community College
Credit Union of Texas June 2012 - June 2015
ACE Cash Express June 2010 - August 2011
State of NM October 2008 - April 2010
First National Bank of Santa Fe July 2008 - October 2008
Guadalupe Credit Union October 2004 - July 2008
Skills
Compliance, Regulatory Requirements, AML, BSA, OFAC, Bank Secrecy Act, Quality Assurance, Internal Audit, Compliance Audits, Risk Management, Risk Assessment, Policy Writing, Information Security, Anti Money Laundering, Banking, Management
Education
Florida International University 1995 — 1998
BS, Communications
JPMorgan chase bank August 2014 - Present
National Bankruptcy Services, LLC November 2013 - July 2014
Wells Fargo foreclosure February 2013 - November 2013
ACE Cash Express July 2012 - December 2012
JPMorgan Chase December 2008 - June 2012
JPMorgan Chase October 2004 - December 2008
JPMorgan Chase February 2008 - May 2008
Phillips and Associates June 2004 - October 2004
Bank One August 1998 - June 2004
Bank One 2000 - 2001
Skills
FDCPA, Coaching and Training, Foreclosures, Litigation Process, Loans, Customer Service, Mortgage Servicing, Credit, Notary Public, Mortgage Banking, Due Diligence, Debtors, Policy, Small Business, Credit Analysis, Refinance, Credit Cards, Real Estate, Chapter 7, Legal Documents, Commercial Lending, Legal Compliance, Banking, Business, Portfolio Management, Filing, Legal Research, Commercial Mortgages, Legal Assistance, Mediation, Finance, Document Review, Credit Scoring, Asset, Credit Risk, AML, Home Equity Loans, Payments, Securities, Commercial Banking, Home Equity Lines of..., Bank Secrecy Act, Fraud Detection, Cash, SBA, Settlement, USDA, Retail Banking, Bankruptcy, Litigation
Education
Libertyville High School 1983 — 1987
Diploma, General
Grand Canyon University
Bachelor's Degree, Criminal Justice/Police Science, still in school
The University of Texas at Arlington
None, Paralegal
ACE Cash Express September 1997 - Present
Apcoa Parking August 1995 - September 1997
Skills
Leadership, Strategic Planning, Payments, Management, Team Building, Credit, Income Statement, Mortgage Lending, Financial Analysis, Recruiting, Employee Relations, Mergers & Acquisitions, Budgets, Risk Management, Sales, Performance Management, Forecasting, Process Improvement, Training, P, P&L
Education
Hiram College 1992 — 1995
business management
Tabani Group, Inc. March 2013 - Present
Interior Enhancements by Design January 1999 - Present
ACE Cash Express June 1992 - January 1999
ACE Cash Express June 1992 - January 1999
Import Image, New York January 1990 - June 1992
Prufrock Restaurants/Unigate Restaurants July 1986 - November 1990
Prufrock Restaurants/Unigate Restaurants November 1980 - November 1990
Prufrock Restaurants November 1980 - November 1990
Skills
Marketing Strategy, Leadership, Project Planning, Operations Management, Project Management, Forecasting, Sales Management, Team Leadership, Strategic Planning, Microsoft Office, Customer Service, Budgets, Management, Account Management, Marketing Communications, Payroll, Event Management, Social Media Marketing, Time Management, Team Building, Business Strategy, Accounting, Analysis, Microsoft Word, Training, PowerPoint, Photoshop, CRM, Negotiation, Contract Negotiation, Customer Satisfaction, Millwork Design, Human Resources, Model Homes, Color Renderings, Social Media, Email Marketing, Home Accessories, Spatial Design, Interior Lighting, 20/20 Design, SU Podium, Finish Selections, Marketing, Advertising, Interior Design, Repurpose/Redesign, Paint Selection
Education
Dallas County Community College 1987 — 1988
Business Administration and Management, General
Woodrow Wilson High School 1973 — 1975
High School Diploma, Theatre ansd Speech
Orthopaedic Associates December 2011 - Present
ACE Cash Express June 2009 - April 2011
PlayhouseSquare October 2008 - March 2010
Third Federal Savings September 2000 - May 2009
Skills
Customer Service, Microsoft Office, Data Entry, Outlook, CPT, Microsoft Word, Medical Terminology, Microsoft Excel, PowerPoint, Medical Billing, Sales, Medical Coding
Education
Remington College 2010 — 2011
Diploma, Medical Insurance, Billing & Coding
Erie Community College 1970 — 1971
Course Work, Secretarial Science
Peoplefluent September 2012 - Present
ACE Cash Express September 2011 - September 2012
IBM - OESC August 2010 - August 2011
Multi National Consulting Lines August 2007 - August 2010
Alindus August 2005 - August 2007
Skills
C#, ASP.NET, ASP.NET MVC, ASP.NET AJAX, SQL Server, SSRS, WCF, Silverlight, JavaScript, jQuery, SOA, VB.NET, Design Patterns, SQL, LINQ, ADO.NET, .NET, Web Services, Microsoft SQL Server, SDLC, AJAX, Agile Methodologies, Visual Studio, SSIS, ColdFusion, NHibernate, SharePoint, Visual Basic, TFS, DB2, IIS, Scrum, Objective-C, iOS development, Cocoa Touch, XAML, APIs, Web Applications, XSLT
Education
Jawaharlal Nehru Technological University
B.E, Electrical and Electronics
Southern University and Agricultural and Mechanical College at Baton Rouge
MS, Computer Science
ACE Cash Express November 2011 - Present
ACE Cash Express November 2011 - Present
Frist Cash Pawn April 2011 - November 2011
First Cash Pawn April 2011 - November 2011
Comerica Bank November 2006 - December 2008
Comerica Bank November 2006 - December 2008
Lone Star Park March 2000 - June 2007
Lone Star Park March 1999 - June 2007
Chase Bank May 2006 - November 2006
Bank of America October 1997 - December 2003
Skills
Train New Employees, Accounts Payable, Inventory Control, Open Office, Opening New Accounts, New Store Openings, External Audit, Cash Balance, Employee of the Month, Order to Cash, Cash Management, Balance ATM, Customer Service, Customer Satisfaction
Education
Great Plains Technology Center 1977 — 1977
Business/Office Automation/Technology/Data Entry
Lawton High School 1968 — 1971
High Dipoma
Lawotn High School
ACE Cash Express April 2008 - Present
Direct Energy February 2008 - November 2008
Santander Consumer USA Inc. June 2005 - July 2008
Skills
Call Center, Compliance, Excel, Outlook, Customer Service, Accounts Receivable, PowerPoint, Word, Customer Relations, Team Leadership, Credit
Education
Jackson State University 1992 — 1995
Proteus Inc January 2011 - Present
Advance America January 2008 - July 2009
George's Valero August 2005 - October 2006
ACE Cash Express January 2004 - January 2005
Education
Sierra Valley College 2009 — 2011
Court Reporting
Fresno City College 2001 — 2002
Semiconductor Industry Association May 2011 - February 2013
Joel Atlas Skirble of Virginia PLLC May 2010 - January 2011
ACE Cash Express January 2009 - April 2010
ECPI Technical College October 2007 - October 2008
Skills
Event Planning, Government, Non-profits, Event Management, Microsoft Office, Office Administration, Spanish, Negotiation, Time Management, Multi Tasking, Schedules, Corporate Events, Collateral Materials..., Customer Service, Microsoft Publisher, QuickBooks, Database Administration, Nonprofits, Research, Contract Negotiation, Outlook
Education
George Mason University 2002 — 2007
Bachelor of Science, Government and International Politics
ACE Cash Express November 2004 - Present
Blockbuster 1996 - 2004
Skills
Leadership, Training, Customer Service, Management, Team Building, Employee Training, Operations Management, Customer Satisfaction
Education
Indiana State University
Bachelor's degree, History
ACE Cash Express November 2006 - May 2012
Healthsouth Medical center August 2004 - November 2006
Tom thumb January 2003 - December 2004
Education
University of North Texas 2010 — 2012
Grayson County College
Associates, Business Administration
University of North Texas
Bachelors of Applied Arts, Real Estate
ACE Cash Express August 2013 - Present
ACE Cash Express September 2010 - Present
Federal Cash Advance September 2009 - September 2010
Regus October 2006 - February 2009
Education
Everest College-Dallas 2006 — 2008
Associate's degree
ACE Cash Express February 2011 - Present
MCO Enterprises July 2010 - January 2011
U.S. Census Bureau November 2009 - May 2010
Orange County Convention Center September 2007 - August 2008
CVS Pharmacy May 2006 - August 2008
Skills
Customer Service, Customer Satisfaction, Customer Experience, Cash Management, Office Administration, Multi Tasking, Analytical Skills, Microsoft Office, Outlook, Retail Banking, Loan Servicing, Financial Services, 10 Key, POS, Wire Transfers, Phone Etiquette, Cross Selling, Data Entry
Education
Keller Graduate School of Management 2011 — 2013
Masters of Business Administration, Human Resources
DeVry University 2008 — 2011
Bachelor of Science, Business Administration; Accounting
Ace Cash Express April 2014 - Present
FedEx April 2013 - Present
McDonald's Corporation August 2010 - June 2013
Minute Clinic July 2010 - November 2010
Maxium HealthcareDisney Clinic July 2010 - August 2010
Gap Inc June 2005 - June 2008
Skills
Customer Service, Invoicing, Phlebotomy, Vital Signs, Filing, Logistics, EKG, Medicine, Shipping, Cashiering, Inventory Management, Food Service, Restaurant Management, Time Management, Restaurants
Education
Everest University-North Orlando 2013 — 2014
Accounting Diploma; Diploma
Safeway May 2013 - Present
Safeway January 2013 - May 2013
ACE Cash Express June 2010 - February 2012
The Duncan Team / Keller Williams Realty November 2009 - June 2010
AMPCO May 2007 - March 2008
International Friendship Center October 2005 - July 2006
Skills
Bilingual-English/Spanis..., Customer Service, Administrative..., Public Relations, Inventory Management, Cashiering, Data Entry, Time Management, Customer Satisfaction
Education
Florida International University 1981 — 1983
Bachelor of Arts (B.A.), International Relations
Miami Dade College 1979 — 1981
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Wells Fargo Home Mortgage July 2015 - Present
Wells Fargo Home Mortgage November 2013 - July 2015
ACE Cash Express November 2012 - November 2013
Skills
Hard working, Team Leadership, Detail oriented, Proficient in Microsoft..., Inventory Accuracy, Clerical Skills, Customer Service
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Master's degree, Business Administration and Management, General/ Human Resources
Mount Mary University 2008 — 2013
Bachelor of Business Administration (BBA), Business, 3.5 GPA
Mainline Transportation August 2012 - Present
Master Transfer Co, Inc March 2011 - March 2012
ACE Cash Express August 2008 - March 2011
Skills
Pharmacology, Transportation, Management, Payday Loans, Customer Service, Restaurants, Training, Coaching, Cleaning, Fast Food, Fast-paced
Education
Rasmussen College-Minnesota 2008 — 2009
NA, Pharmacology
Cuyahoga Community College 2005 — 2006
NA, Pharmacology
Hennepin Technical College
ACE Cash Express June 2012 - Present
Dairy Queen April 2011 - November 2012
Skills
Cash Flow, Loans, Checks, Selling, Marketing, Refunds, Cleaning, Computers, Microsoft Word, Store Opening, Closings, Customer Service, Dedicated to work, Friendly Personality, Hardwork
Education
Northwest Hidh School 2008 — 2011
Hutchinson Community College
ACE Cash Express April 2010 - Present
Family Dollar March 2008 - April 2010
jcpenney June 2006 - May 2008
Skills
Finance, Sales, Customer Service, Leadership, Management, Department Budgeting, Organization, Collections, Data Entry, Loan Origination, Government Loans, Student Financial Aid, Tutoring, Telecommunications..., Social Networking, Facebook, Bookkeeping, Blogging, Critical Thinking, Event Planning
Education
Florida Community College at Jacksonville 2012 — 2016
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse, Sphomore
ACE Cash Express February 2013 - October 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training, Leadership
Education
Cosumnes River College 2008 — 2009
Some College Course Work, Business Administration and Management, General
Rac Acceptance December 2007 - November 2011
ACE Cash Express 2002 - 2007
Education
Concorde Career College-Memphis
Massage Therapy/Therapeutic Massage
n/a - currently unemployed Sales AssociateMacy'sAugust 2007 - August 2014
ACE Cash Express 2014 - 2014
Education
Everest University-North Orlando 2012 — 2015
Associate's degree, Business Administration and Management, General
ACE Cash Express January 2015 - Present
Education
Colorado Technical University 2013 — 2013
Bachelor's degree, Marketing/Marketing Management, General
Lubbock ISD November 2014 - Present
ACE Cash Express May 2012 - August 2014
HealthSmart March 2011 - January 2012
Skills
Medical Billing, Medical Terminology, Medical Coding, Office Administration, Teaching, Microsoft Office, Internet Services, Online Data Entry, Selling Auto Insurance
Education
Herzing University Online 2014 — 2015
Diploma, Medical Billing and Coding
ACE Cash Express October 2011 - August 2015
Skills
Customer Service, Financial Analysis, Credit, Finance, Financial Services, Process Improvement, Loans
Education
Dallas County Community College 2009 — 2018
Nursing Science