Alliance Data
Industry: IT service management company
DescriptionAlliance Data Systems Corporation is a publicly traded provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data. Number of employees: ~20,000 (December 2017) Headquarters: Plano, Texas, United States Revenue: 7.719 billion USD (2017) Subsidiaries: Conversant, LoyaltyOne, CJ Affiliate, Comenity LLC,
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Alliance Data Employees
Alliance Data August 2012 - Present
Alliance Data May 2011 - August 2012
Cardington Yutaka Technologies September 2007 - May 2011
Skills
Purchasing, Management, Forecasting, Marketing, Vendor Management, Pricing, Negotiation, Cross-functional Team..., Process Improvement, Retail, Competitive Analysis, Account Management, Marketing Strategy, Retail Category..., Strategic Planning, Supplier Negotiation, Vendor Relationships, PeopleSoft, Credit Cards, Supply Chain Management, Procurement, EMV, Supplier Evaluation, Supplier Sourcing, Supplier Quality..., Internal Communications, Client Education, Supply Chain..., Procurement Contracts, Non-disclosure..., Loyalty Programs, Category Insights, Categorical Data..., Contract Negotiation
Education
Miami University 2003 — 2007
B.S. in Business, Marketing
Alliance Data August 2014 - Present
Mission Coffee Co LLC December 2011 - Present
Alliance Data May 2013 - August 2014
Wheelhouse Collective May 2011 - May 2013
The Scotts Miracle-Gro Company August 2009 - June 2011
B&A August 2008 - April 2009
Salem Publishing July 2007 - June 2008
Mount Vernon Nazarene University August 2005 - June 2007
Skills
Commercial Photography, Video Production, Web Design, Art Direction, Advertising, Graphics, Image Manipulation, Graphic Design, Adobe Creative Suite, Logo Design, Photography, Creative Direction, Illustrator, Photoshop, InDesign, Mac, Brand Development, Corporate Branding, Brand Management, Social Media, Social Media Marketing, Packaging, Corporate Identity
Education
Mount Vernon Nazarene University 2003 — 2007
Bachelor of Arts, Graphic Design
Alliance Data August 2015 - Present
Alliance Data August 2014 - July 2015
Target January 2011 - May 2014
Target May 2005 - January 2011
Skills
Leadership, Store Management, Retail Sales, Customer Insight, Customer Service, Sales, Driving Results
Education
Michigan State University 2002 — 2006
Bachelor of Arts (B.A.), Marketing
Information Control Company July 2015 - Present
The Limited September 2013 - March 2015
Alliance Data January 2009 - June 2013
Tween Brands 2004 - January 2009
LimitedBrands 1996 - 2004
Value City Department Stores 1995 - 1996
Skills
Marketing Strategy, Strategy, Strategic Planning, Forecasting, CRM, Retail, Leadership, Negotiation, Budgets, Analytics, Multi-channel Marketing, Management, Direct Marketing, Sales, Program Management, Business Strategy, Marketing, Business Development, Analysis, Merchandising, Time Management, Project Planning, Leadership Development, Competitive Analysis, Team Leadership, Coaching, Team Building, Market Research, Cross-functional Team..., Account Management, Financial Analysis, Sales Operations, Business Analysis, Data Analysis, Talent Management, Customer Service, E-commerce, P&L Management, Budget Management, New Business Development, Inventory Management, Merchandise Planning, Apparel, Training
Education
The Ohio State University - The Max M. Fisher College of Business 2012 — 2012
Executive Leadership Program
The Ohio State University 2011 — 2011
Innovation Program
Miami University 1989 — 1993
BS, Finance
LendKey June 2014 - Present
Alliance Data October 2009 - November 2013
Spirit of America National Bank March 2006 - November 2009
FACS Group (Federated Department Stores) February 1996 - March 2006
Skills
Credit, Call Centers, Process Improvement, Banking, Risk Management, Forecasting, Vendor Management, Financial Analysis, Portfolio Management, Customer Service, Financial Services, Strategic Planning, Team Building, Executive Management, Fraud, Loans, Credit Cards, Consumer Lending, Strategic Financial...
Education
Miami University 1989 — 1993
DSW January 2015 - Present
DSW September 2014 - January 2015
Schottenstein Stores Corporation / American Signature, Inc. June 2013 - September 2014
Alliance Data 2012 - May 2013
Resources Global Professionals 2009 - 2012
Abercrombie & Fitch 2005 - 2009
Skills
Retail, Financial Analysis, Sarbanes-Oxley Act, Financial Accounting, Finance, Internal Controls, Strategic Financial..., Financial Modeling, Accounting, Process Improvement, P&L Management, SAP, Business Objects, Retail Industry, SOX, Financial Forecasting &..., Internal Audit, Merchandise Planning, Marketing Analysis, Risk Assessment, Public Speaking, Banking Industry, Portfolio Management, Growth Investing, Inventory Management, Banking, Market Analysis, MicroStrategy, Essbase, Lawson General Ledger, Strategy, Cash Flow Forecasting, Leadership, Management, Forecasting, Financial Reporting, Budgets, Strategic Planning, Auditing, Consulting, Analysis, Microsoft Excel
Education
Miami University
Bachelor's Degree, Business - Finance
Miami University
Bachelors of Fine Arts, Theatre
Alliance Data September 2015 - Present
The Claro Group June 2014 - September 2015
Deloitte & Touche 2011 - 2014
Missouri State University 2010 - 2011
Education
University of Notre Dame 2006 — 2010
BBA, Accountancy
Missouri State University 2010 — 2011
MAcc, Accountancy
Alliance Data July 2015 - Present
Alliance Data August 2014 - Present
Alliance Data June 2013 - September 2014
JAGS Auto Glass Services, LLC May 2010 - June 2013
OPOC.US November 2009 - May 2010
Skills
Business Planning, Sales, Management, Bookkeeping, Financial Analysis, Leadership, Budgets, Accounting, Marketing, Customer Service, Insurance, Microsoft Office
Education
Mount Vernon Nazarene University
Bachelor of Arts (BA), Business Administration and Management, General
Blue Cross Blue Shield of Texas November 2013 - Present
Conifer Health Solutions February 2012 - November 2013
Critter Concierge- Pet Servies February 2003 - January 2012
21st Century Insurance October 2005 - June 2011
Alliance Data October 2003 - October 2005
Telvista October 1999 - August 2003
Regent Hospitality 1997 - 1999
Courtyard by Marriott Los Colinas 1995 - 1995
Skills
Workforce Management, Call Center, Microsoft Excel, PowerPoint, Pivot Tables, Staffing Analysis, Staffing Models, IEX Total View, Impact 360, Verint, MS Access, MS Word, SharePoint, Customer Service, Business Intelligence, Process Improvement, Office Management, Business Planning, Coaching, Customer Satisfaction, Advertising, Access, Analysis, Call Centers, Insurance, Quality Assurance, Recruiting, Team Building, Management
Education
University of Central Oklahoma 1991 — 2000
University of Central Oklahoma 1991 — 1992
Murray State College 1989 — 1990
Brennan & Clark September 2003 - Present
Freelance September 2009 - Present
Alderac Entertainment Group 2001 - 2004
Alliance Data 2001 - 2003
Freelance 1998 - 2003
Cleveland Signstage Theatre 1996 - 1997
BalletMet Columbus 1993 - 1996
Skills
HTML, Microsoft Excel, Microsoft Office, Editing, Social Media Outreach, Sony Vegas, Joomla, Photoshop, Proofreading, Writing, Presentation Design, Creative Writing, Digital Media, Fundraising, Video, Facebook, Graphic Design, WordPress, Copywriting, Social Media
Education
Michigan State University 1987 — 1991
BA, Interdisciplinary Humanities
JPMorgan Chase & Co. (Consultant) December 2014 - January 2015
HSBC Securities Services (USA), Inc. (Consultant) August 2012 - September 2014
The 61st Street Service Corp/Columbia University October 2009 - February 2012
JP Morgan Chase August 2005 - October 2008
Alliance Data September 2004 - July 2005
Telestar Locksmiths September 2003 - July 2004
Skills
Data Entry, QuickBooks, Peachtree, 10 Key, Microsoft Office, Internet, Bilingual, Filing, Access, Accounts Receivable, Invoicing, Databases, Lotus Notes, Microsoft Excel, Quality Assurance, Outlook, Customer Service, Time Management, Medical Records, Fax
Education
Monroe College 2013 — 2014
Bachelor's degree, Business Management
Technical Career Institutes 1998 — 2000
Associate's Degree, Office Technology
Alliance Data Card Services August 2015 - Present
Alliance Data January 2013 - July 2015
Alliance Data September 2011 - December 2012
Alliance Data August 2010 - August 2011
Limited Brands October 2009 - July 2010
The Longaberger Company September 1997 - January 2007
The Longaberger Company May 1994 - August 1997
Skills
Policy, Employee Relations, Open Enrollment, New Hire Orientation, Employment Law, Orientation, Unemployment Claims, HR Policies, Onboarding, Exit Interviews, Legal Compliance, Employee Benefits, Attendance Management, Succession Planning, 360 Feedback, New Hire Orientations, Coaching, Talent Management, Organizational..., Organizational Design, Leadership, Recruiting, Management, Training, Personnel Management, Workforce Planning, Interviews, Temporary Placement, Labor Relations, Change Management, Performance Management, Benefits Administration, HRIS, Human Resources, FMLA
Education
Keller Graduate School of DeVry University 2008 — 2011
Masters in Human Resources Management
The Ohio State University 2001 — 2001
Society for Human Resources Management
Mount Vernon Nazarene University 1989 — 1993
Bachelor Of Arts, Sports Management, Psychology
Reynoldsburg High School 1984 — 1986
College Prep, College Prep
Greif September 2015 - Present
Alliance Data May 2014 - September 2015
Alliance Data September 2013 - May 2014
Alliance Data November 2011 - September 2013
Applied Performance Technologies June 2007 - November 2011
Skills
Recruitment/Retention, Technical Recruiting, Talent Acquisition, Talent Assessment, Talent Scouting, Talent Identification, Analysis, Team Building, Contract Negotiation, Customer Service, Documentation, Databases, MS Office Suite, Editing, English, Hiring, Mentoring, Social Networking, Outlook, Research, Market Research, Team Leadership, Teamwork, Writing, Recruiting, Human Resources, Talent Management, Software Documentation, College Recruiting, Microsoft Excel, Incentive Programs, Variable Pay, Payroll, PeopleSoft, SharePoint
Education
Miami University 2003 — 2007
Bachelor's, Marketing/Decision Science
Alliance Data July 2014 - Present
Alliance Data May 2013 - August 2013
Marathon Petroleum Company May 2012 - August 2012
The Polo Fields Golf & Country Club May 2011 - August 2011
Skills
Marketing, Marketing Research, Marketing Communications, Social Media Marketing, Marketing Strategy, PowerPoint, Microsoft Office, Microsoft Word, Vendor Management, Retail Sales
Education
Miami University 2010 — 2014
Bachelor's Degree, Marketing
Saline High School 2007 — 2010
Alliance Data October 2013 - Present
Alliance Data April 2011 - October 2013
Alliance Data November 2008 - April 2011
Alliance Data July 2007 - November 2008
Alliance Data July 2003 - July 2007
Alliance Data July 1998 - July 2003
Skills
Call Center, Credit Cards, Customer Experience, Relationship Management, Call Centers, Customer Retention, Vendor Management, Process Improvement, Cross-functional Team..., Strategy, Account Management, Analytics, Leadership, Product Management, Strategic Partnerships, Management, Team Building
Education
Mount Vernon Nazarene University 2006 — 2008
BBA, Business
DigitasLBi June 2014 - Present
Highwire Brand Studio August 2013 - December 2013
Alliance Data May 2013 - August 2013
Child Care May 2012 - August 2012
Bell Tower Place: Miami University September 2011 - March 2012
NAVIGANT CONSULTING INC June 2011 - July 2011
Skills
Microsoft Excel, Microsoft Access, SQL, Analysis, Microsoft Office, Access, Data Analysis, Research, Windows, Project Management, Business Analysis, Market Research, Social Media Marketing, PowerPoint, SAS, Leadership, Sales, Microsoft Word
Education
Miami University 2010 — 2014
Bachelor's Degree, Marketing and Business Analytics, 3.52 GPA
Lyons Township High School 2006 — 2010
Sunrise Banks July 2013 - Present
Maverick Air Center, LLC January 2011 - September 2015
Fishback Financial Solutions December 2006 - January 2010
HSBC Card Services November 2000 - November 2006
Specialized Card Services (acquired by Household Credit Services/HSBC) May 1999 - November 2000
Alliance Data September 1998 - May 1999
Alliance Data January 1998 - September 1998
First Data Corporation February 1996 - January 1998
SPS Payment Systems January 1995 - February 1996
SPS Payment Systems November 1994 - January 1995
Skills
Call Center, Credit, Banking, Strategic Planning, Financial Analysis, Team Building, Process Improvement, Risk Management, Customer Service, Coaching, Project Management, Operations Management, Vendor Management, Sales, Budget, Accounting, Contract Negotiation, Collections, Start-ups, Manage Client..., Budgets, Call Centers, Program Management, Customer Satisfaction, Marketing, Leadership, Credit Cards, Account Management, Loans, Forecasting, Human Resources, Sales Management, Executive Management, CRM
Education
Minnesota State University, Mankato 1984 — 1988
BS, Business Administration - Finance
Alliance Data July 2014 - Present
Miami University August 2012 - May 2014
Alliance Data May 2013 - August 2013
Teens Learning to Connect May 2012 - August 2012
Nordstrom August 2010 - January 2012
City of Shaker Heights August 2010 - November 2010
Skills
Event Planning, Public Speaking, Research, Facebook, PowerPoint, Editing, Microsoft Office, Social Networking, Microsoft Word, Blogging, Non-profit..., Community Engagement, Customer Service, Public Relations, Time Management, Leadership, Social Media, Nonprofits, Sales
Education
Miami University 2009 — 2014
Bachelor's Degree, Strategic Communications, 3.53 Major GPA, 3.22 Cumulative GPA
Shaker Heights High School 2005 — 2009
Alliance Data 2011 - Present
JPMorgan Chase January 2009 - November 2010
JPMorgan Chase June 2002 - January 2009
JPMorgan Chase 2000 - 2002
Bank One 1996 - 1998
Skills
Financial Analysis, Essbase, Financial Modeling, Finance, Budgets, Forecasting, Risk Management, Financial Reporting, Program Management, Banking, Strategic Financial..., Access, Accounting, Analysis, Business Analysis, Business Process..., Cash Flow, Cash Management, Corporate Finance, Credit, Income Statement, Internal Controls, Investments, Management, Managerial Finance, Mergers & Acquisitions, Portfolio Management, Process Improvement, Project Management, Sarbanes-Oxley Act, Strategy, Variance Analysis, Financial Planning
Education
University of Dayton 1988 — 1992
MBA, MBA - Finance Concentration
Miami University
BS in Bus Admin, Major - Finance
Alliance Data Retail Services April 2014 - Present
Alliance Data April 2013 - April 2014
American Eagle Outfitters June 2012 - November 2012
Career Services April 2009 - May 2012
Limited Brands June 2011 - August 2011
Bridge Worldwide May 2010 - July 2010
EXPRESS November 2009 - January 2010
The Buckle, Inc. 2006 - 2007
Skills
Merchandising, Social Media, Microsoft Office, Merchandise Planning, Social Media Marketing, Retail, PowerPoint, Assortment, Customer Service, Microsoft Excel, Trend Analysis, Marketing
Education
Miami University 2008 — 2012
Bachelor of Science, Marketing
Miami University John E. Dolibois European Center 2011 — 2011
Bachelor of Science, Marketing
Alliance Data July 2011 - Present
Payliance January 2010 - November 2010
ReCasa Financial Group March 2007 - January 2009
Young Professionals of Columbus 2004 - 2008
SS&G Financial Services December 2003 - March 2007
American Express Tax & Business (Hausser & Taylor LLP) September 2001 - December 2003
Mettler Toledo May 1997 - August 2000
Ametek Solidstate Controls Inc. 1996 - 1996
Education
Miami University 2000 — 2001
Masters of Accountancy, Accounting
Miami University 1996 — 2000
Accounting and Finance
Thomas Worthington High School 1992 — 1996
Alliance Data October 2007 - Present
Alliance Data August 1996 - October 2007
Skills
Competitive Analysis, Analytics, Account Management, Pricing, Forecasting, Cross-functional Team..., Strategic Planning, Customer Insight, Market Analysis
Education
Mount Vernon Nazarene University 2003 — 2005
Master of Science (MS), Finance Management
Mount Vernon Nazarene University 2001 — 2003
Bachelor of Science (BS), Finance, General
Alliance Data May 2015 - Present
Troon Golf May 2013 - September 2013
Knollwood Country Club May 2009 - September 2012
Skills
Microsoft Office, Process Improvement, Public Speaking, PowerPoint, Customer Service, Microsoft Word, Management, Teamwork, Time Management, Microsoft Excel, Corporate Tax
Education
Michigan State University
Miami University August 2010 - May 2011
Alliance Data October 2005 - January 2011
Miami Unversity August 2008 - December 2008
Miami University August 2007 - December 2007
Education
Miami University 2007 — 2011
Bachelor of Arts, Organizational Communication
Itron August 2009 - Present
Maitrise Consulting, LLC April 2008 - Present
CDPV 2009 - 2010
MAK Solutions 2008 - 2009
Alliance Data November 2001 - June 2008
SouthStar Energy Services LLC 1999 - May 2008
Utilipro August 1999 - November 2001
Sierra Pacific Energy Company 1999 - 2000
SCT 1998 - 1999
SCT 1996 - 1999
Skills
Disaster Recovery, Budgeting, Forecasting, Budgets, Training, Business Analysis, Process Improvement, Strategy, Project Management, Vendor Management, Solution Architecture, SQL, Business Process, Integration, Recruiting, Analysis, Databases, Requirements Analysis, SDLC, Management, Software Development, Enterprise Software, Quality Assurance, Visio, Business Planning, Business Strategy, Oracle, Project Portfolio..., Business Process..., Project Planning, Program Management, Negotiation, Software Project..., Consulting
Education
University of Phoenix 1998 — 2009
BSIT, Development and Implementation
Heartland Community College 1991 — 1992
Finance and Business Administration
Decatur Area Vocational 1978 — 1979
Certificate - IT, Data Processing, Programming, Accounting
Macon High School 1975 — 1979
Millikin University 1975 — 1978
Classical Music Theory and Instruction
Thirty-One Gifts July 2011 - Present
Jewell November 2012 - June 2014
Alliance Data September 2007 - October 2009
Granville Chamber of Commerce January 2001 - December 2001
Sprint 1986 - 2001
Skills
Product Development, Strategic Planning, Business Strategy, Cross-functional Team..., Product Management, New Business Development, Team Leadership, Planning, Problem Solving, Telecommunications, Program Management, Vendor Relations, Strategy Development, Retail, Marketing Strategy, Mobile, Vendor Management, Marketing Research, Project Planning, Mobile Devices, Operations Management, Sales Management, Negotiation, Business Development, Marketing, Process Improvement, Management, Strategy
Education
Miami University
B.S. in Applied Science, Telecommunications
OmnicomMediaGroup USA December 2013 - May 2015
Great American Opportunities August 2013 - October 2013
Alliance Data May 2013 - August 2013
Miami University December 2010 - May 2013
Kidspace May 2012 - June 2012
Butler County Homes, Inc January 2012 - May 2012
Fisher Restaurant and Pub May 2011 - August 2011
Downtown 140 May 2010 - August 2010
Record Publishing Company July 2008 - August 2009
Cali Juice May 2007 - September 2007
Skills
Research, Social Media, Microsoft Office, Leadership, Marketing, Marketing Communications, SEO, Online Marketing, Adobe Creative Suite, User Experience Design, Advertising, Market Research, Customer Service, Public Speaking, Access, Data Analysis, Sales, Axure, SDL Tridion, Google Analytics, Google Adwords, iMovie, Social Networking, Project Management, Time Management, Fundraising, Editing, PowerPoint, Microsoft Excel, Digital Media, Digital Marketing, Microsoft Word, Strategy, Marketing Strategy, Social Media Marketing, Online Advertising, Integrated Marketing, Digital Strategy, Teamwork, Email Marketing, Media Planning, Account Management, Management, Mobile Marketing, Competitive Analysis
Education
Miami University 2009 — 2013
Bachelor of Science (B.S.), Marketing
Hudson High School 2005 — 2009
High School Diploma
Comenity LLC, an Alliance Data Company July 2014 - Present
Comenity LLC, an Alliance Data Company April 2013 - Present
Alliance Data December 2011 - March 2013
Alliance Data January 2004 - November 2011
Alliance Data February 1998 - December 2003
Alliance Data September 1993 - January 1998
Alliance Data August 1989 - August 1993
Skills
Credit Cards, Call Centers, Process Improvement, Team Building, Onboarding, Strategic Planning, Risk Management, Customer Experience, Cross-functional Team..., PeopleSoft, Project Management, Coaching, Employee Relations, Operations Management, Training, Leadership, Analysis, CRM, Performance Management, Customer Satisfaction, Business Process..., Credit
Education
Mount Vernon Nazarene University
Bachelor of Business Administration (B.B.A.)
Alliance Data May 2010 - Present
Alliance Data 2010 - 2011
Scottie's Coffee & Tea House July 2008 - July 2010
Alliance Data 2008 - 2010
Alliance Data July 2004 - 2007
Skills
Strategic Planning, Process Improvement, Call Center, Talent Acquisition, Customer Service, Public Speaking, Account Management, Team Building, Employee Benefits, Project Management, Marketing, Networking, Business Intelligence, Training, Leadership Development, Human Resources, Data Analysis, Databases, Management, Leadership, SQL, SAS programming, Angoss
Education
The Ohio State University 2002 — 2005
BS, Business Administration - HR Mgt.
Muskingum College 2000 — 2005
St. Gregory's Academy 1998 — 1999
St. Mary's Urbana 1990 — 1993
Huntington National Bank February 2012 - Present
Alliance Data October 2010 - January 2012
Alliance Data May 2008 - September 2010
Chase September 1997 - April 2008
Education
Miami University 1988 — 1992
HBC Home & Hardware Products (formerly Howard Berger Co.) June 2014 - Present
Pinnacle Foods Group LLC January 2014 - June 2014
Masco Bath November 2012 - December 2013
Masco Bath August 2011 - November 2012
Masco Bath November 2007 - August 2011
Masco Bath October 2005 - November 2007
American Shower & Bath June 1999 - October 2005
Alliance Data 1997 - 1999
Skills
Continuous Improvement, Inventory Management, Supply Chain Management, Six Sigma, Lean Manufacturing, Supply Chain, Leadership, Management, MRP, Kaizen, Team Leadership, 5S, TPM, Process Improvement, Cross-functional Team..., Product Development, Forecasting, Purchasing, Operations Management, Logistics, Budgets, Project Planning, Manufacturing, Warehousing, Strategy, Supply Management, Vendor Management, Analysis, Value Stream Mapping, Supply Chain..., Inventory Control, P&L Management, Transportation, Materials Management, Shipping, Strategic Sourcing, Warehouse Management, Demand Planning, Training, Logistics Management, Retail, Procurement, Distribution Center..., Supply Chain Operations, Supply Chain Consulting, Operational Excellence, Reverse Logistics, Production Planning, 3PL, Team Building
Education
Michigan State University - The Eli Broad Graduate School of Management 2006 — 2007
Operation Management
Univesity of Phoenix
Bachelor of Science in Business Management, Operations and Supply Chain Management, 3.7
JPMorgan Chase May 2012 - Present
Centric Consulting January 2012 - May 2012
Alliance Data June 2007 - January 2012
TRW Automotive October 2002 - June 2007
Lear Corporation 1998 - 2002
Skills
Analytics, Credit Cards, Cross-functional Team..., Operational Excellence, Strategy, Program Management, Performance Management, Vendor Management, Business Analysis, Continuous Improvement, Project Management, Leadership, Call Centers, Management, Six Sigma, Business Process..., Process Improvement, Change Management, Strategic Planning, SDLC, Financial Services, Analysis, Risk Management, Business Process, Quality Assurance, Operations Management, Outsourcing, CRM, Team Leadership
Education
Michigan State University 1984 — 1990
Alliance Data January 2015 - Present
DSW August 2012 - December 2014
DSW July 2011 - August 2012
Crowe Horwath LLP September 2008 - July 2011
First Miami Student Federal Credit Union September 2005 - December 2007
Morgan Stanley Smith Barney May 2006 - July 2006
Skills
Auditing, Financial Reporting, Internal Controls, Sarbanes-Oxley Act, Accounting, Finance, Financial Analysis, Internal Audit, Microsoft Excel, CPA, Risk Management, Financial Accounting, GAAP, Financial Modeling
Education
Miami University 2004 — 2008
Bachelor of Science, Accountancy
Alliance Data February 2012 - Present
Tp mechanical June 2010 - August 2010
Goody's Clothing April 2010 - May 2010
Macy's Inc October 2009 - January 2010
Education
Ohio University
BA, Organizational Communications
Murray State University 2004 — 2006
undeclared, undecided
LaSalle High School
Alliance Data August 2012 - Present
Houghton Mifflin Harcourt June 2011 - July 2012
Independent Consulting August 2009 - June 2011
Discover Financial Services January 2000 - August 2009
Discover Financial Services August 1997 - December 1999
Discover Financial Services September 1994 - August 1997
Discover Financial Services October 1990 - August 1994
Discover Financial Services March 1988 - October 1990
Discover Financial Services March 1986 - March 1988
Ernst & Whinney August 1983 - March 1986
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA
Miami University 1979 — 1983
BS, Accounting
KPMG LLP February 2010 - Present
Oracle January 2008 - February 2010
Toastmasters Club 6191 1989 - 2010
Alliance Data January 2001 - January 2008
MAK Solutions October 2002 - October 2006
Texas New Mexico Power Company January 1994 - January 2001
Skills
Training, Master Data Management, SQL, XML, Quality Center, HTML, Software Design, Soft Skills, Business Process..., Business Analysis, Business Process, SDLC, Process Improvement, Requirements Analysis, Oracle, Business Process Design, Requirements Gathering, Program Management, Analysis, Testing, Software Documentation, Data Migration, Project Management, Business Intelligence, Integration
Education
Midwestern State University 1992 — 1994
Accounting
Barton County Junior College 1979 — 1982
Barton County 1979 — 1981
Barton County Community College 1979 — 1981
Great Bend High School
Alliance Data April 2015 - Present
American Eagle Outfitters June 2012 - April 2015
Miami University March 2010 - May 2012
Farley's & Sathers Candy Company May 2011 - July 2011
Coeur d'Alene Chamber of Commerce May 2009 - August 2009
Skills
Leadership, Marketing, Time Management, Sales, Facebook, Social Media, PowerPoint, Event Planning, Social Media Marketing, Microsoft Office, Microsoft Excel, Social Networking, Microsoft Word, Customer Service, Public Speaking, Market Research, Public Relations, Advertising, Marketing Communications, Teamwork, Merchandising
Education
Miami University 2008 — 2012
Bachelor of Science, Marketing
M/I Homes, Inc. September 2015 - Present
Creative Content Studio August 2015 - Present
Miami University August 2013 - December 2014
Rita's Italian Ice March 2011 - August 2014
Alliance Data May 2013 - August 2013
YapStone, Inc. January 2013 - April 2013
Skills
Facebook, Adobe Creative Suite, Photoshop, PowerPoint, Time Management, Social Media, Illustrator, Microsoft Office, HTML, CSS3, JavaScript, Microsoft Word, Maya, Processing, Visual Basic, Adventure Game Studio, Google Analytics, PhpMyAdmin, Adobe After Effects, iMovie, Final Cut Pro, Audacity, PHP, WordPress
Education
Miami University 2011 — 2014
Bachelor of Arts (BA), Interactive Media Studies, 3.6/4.0 GPA
Alliance Data June 2012 - Present
Alliance Data January 2011 - June 2012
Alliance Data 2006 - 2011
Alliance Data 2004 - 2006
Skills
Retail Training, Onboarding, Trainer development, Skilled Multi-tasker, Managing people, Client communication, Call center management, Instructor-led Training, Coaching, Project Management, Documentations, Call Centers, Management, Training, Team Building, Leadership Development, Credit, Training Delivery, Employee Training, Retail, Vendor Management, Corporate Training, Leadership, Strategic Planning
Education
Mount Vernon Nazarene University 2004 — 2006
Bachelor of Business Administration (B.B.A.)
The Ohio State University
NetJets March 2014 - Present
NetJets October 2012 - March 2014
Resource Interactive March 2010 - October 2012
Alliance Data February 2008 - March 2010
Alliance Data March 2007 - February 2008
Wine Trends, Inc November 2006 - February 2007
Buckeye Distributing June 2006 - November 2006
Cavalier Distributing March 2006 - June 2006
Skills
Marketing, Strategy, Marketing Strategy, Moderation, Brainstorming, Marketing Research, Consumer Insights, Social Media, Digital Marketing, Presentations, Sales, Research, Qualitative Research, Quantitative Research, Sales Presentations, Product Management, Branding & Identity, Multi-media Marketing..., Advertising, Online Advertising, Competitive Analysis, Competitive Intelligence, Customer Insight, Interactive Marketing, Consumer Behaviour, Mobile Devices
Education
Ohio University 2014 — 2016
Master of Financial Economics
CFA Institute
2015 Level I Candidate in the CFA Program
Miami University 2001 — 2005
Business, Marketing
SOLTECH, Inc. September 2009 - Present
Thompson Technologies, Inc September 2007 - July 2009
Alliance Data January 2004 - July 2007
Skills
Business Analysis, Project Management, Technical Recruiting, .NET, Mobile Applications, Contract Recruitment, Account Management, Recruiting, Microsoft SQL Server, Management, E-commerce, Consulting, Team Leadership, Information Technology, Agile Methodologies, Business Development, Mobile Devices, Software Development, Networking, SDLC, XML, Client Relations
Education
Mississippi State University
BA, Communications/Public Relations
Alliance Data May 2015 - August 2015
Miami University August 2013 - May 2015
Nordstrom May 2014 - January 2015
Five Seasons Family Sports Club May 2013 - August 2013
Kenwood Country Club June 2012 - August 2012
Five Seasons Family Sports Club June 2009 - August 2011
Skills
Team Leadership, Social Networking, Marketing, Leadership, SQL, Teaching
Education
Miami University 2012 — 2016
Finance and Marketing
Thirty-One Gifts February 2013 - Present
Alliance Data July 2012 - February 2013
Thirty-One Gifts November 2010 - February 2012
JPMorgan Chase April 2010 - November 2010
Nationwide Better Health August 2008 - January 2010
Nationwide Financial February 2005 - August 2008
Nationwide Financial February 2004 - February 2005
Corporate Insurance Markets January 2000 - January 2004
Nationwide Insurance January 1998 - January 2000
Skills
Project Management, SharePoint, Leadership, Program Management, Management, Process Improvement, Vendor Management, Business Analysis
Education
Mount Vernon Nazarene University
BA, Business Administration
Alliance Data November 2013 - May 2015
AllianceData January 2010 - November 2013
Alliance Data Systems June 2008 - January 2010
AllianceData April 2006 - June 2008
Skills
Disaster Recovery, Data Warehousing, SQL, IT Management, Integration, Performance Tuning, Microsoft SQL Server, Process Improvement, SDLC, SharePoint, IT Strategy, Visio, ITIL, Program Management, Requirements Analysis, Business Analysis, Oracle RAC, Vendor Management, Databases, Oracle, IT Service Management, Enterprise Architecture, Database Administration, Data Modeling, Requirements Gathering, Software Project..., High Availability, Business Intelligence, Cloud Computing, SQL Tuning, Project Management, Software Documentation, VMware, Database Design, Exadata, Unix, MS Project, Solaris, Servers, Troubleshooting, Systems Analysis, Solution Architecture, Linux, Unix Shell Scripting, Business Process, Change Management, PL/SQL
Education
Morehouse College 1993 — 1996
Bachelor of Science (BS), Computer Programming
Alliance Data January 2013 - Present
Alliance Data March 2012 - January 2013
Alliance Data February 2012 - March 2012
Skills
Onboarding, Recruiting, Employee Engagement, Applicant Tracking..., College Recruiting, New Hire Orientations, Human Resources, Talent Acquisition, HRIS
Education
Mount Vernon Nazarene University 2012 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.78
The Ohio State University 2007 — 2011
B.A., Psychology
Novation October 2012 - Present
Caris Life Sciences March 2010 - July 2012
Alliance Data March 2009 - March 2010
Berlin Packaging February 2007 - October 2008
Chemico-Mays August 2006 - January 2007
Applied Materials May 2006 - August 2006
Skills
Purchasing, Collective Bargaining, Inventory Management, Transportation, MRP, Contract Management, Contract Negotiations, Supply Chain Management, Process Improvement, Supply Chain, Contract Negotiation, Strategic Sourcing, Leadership, Strategy, Pricing, Procurement, Project Planning, Sourcing, Negotiation
Education
Michigan State University 2003 — 2006
Bachelor's degree, Supply Chain Management
Alliance Data December 2013 - April 2015
2Checkout.com September 2011 - December 2013
Brooksource June 2009 - September 2011
Engauge June 2008 - August 2008
Eagle Family Foods June 2004 - August 2005
Skills
Vendor Management, Social Media, E-commerce, Marketing Strategy, Marketing, Analytics, Technical Recruiting, SEO, Project Management, Account Management, Email Marketing, Online Advertising, Social Media Marketing, CRM, Digital Marketing, Marketing Communications, Business Development, Start-ups, Sales, Marketing Research, Lead Generation, Management, Strategy, WordPress
Education
Miami University 2005 — 2009
Bachelor of Arts, Psychology with focus on Industrial Organization, Marketing with a focus on Branding and IMC
PNC September 2014 - Present
T-Mobile May 2014 - September 2014
Highwire Brand Studio August 2013 - December 2013
Pfizer June 2013 - August 2013
Alliance Data June 2012 - August 2012
AIESEC January 2011 - May 2012
Universiti Kebangsaan Malaysia May 2011 - July 2011
Skills
SAS, SQL, Microsoft Office, Market Research, Data Analysis, Social Networking, Event Planning, Customer Service, Sales, Social Media Marketing, Marketing Strategy, Leadership, PowerPoint, Microsoft Word, Public Speaking, Analysis, Market Analysis, Microsoft Excel, Teamwork
Education
Miami University 2010 — 2013
Bachelor of Science in Business, Marketing, Statistics
The Chinese University of Hong Kong 2010 — 2010
Summer Program of 2010, Marketing, Management
Alliance Data September 2015 - Present
Alliance Data August 2015 - September 2015
La Senza June 2013 - June 2015
Alpha Sigma Phi Fraternity and Foundation June 2012 - May 2013
Alpha Sigma Phi Fraternity, Inc. January 2011 - June 2012
Spring Street Market January 2006 - April 2009
Skills
InDesign, Illustrator, Photoshop, Copy Editing, PowerPoint, Social Media, Social Networking, Creative Strategy, Problem Solving, Graphic Design, Writing, Social Skills, Leadership Development, Product Development, Facebook, Social Media Marketing, Event Planning, Time Management, Event Management, Marketing, Public Relations, Public Speaking, Fundraising, Customer Service, Marketing Communications
Education
Miami University 2004 — 2009
BFA, Fine/Graphic Arts
Sinclair Community College
Bellbrook High School 2000 — 2004
JPMorgan Chase June 2014 - Present
Alliance Data November 2011 - June 2014
Netflix March 2011 - October 2011
Mirifex July 2010 - March 2011
Tri-State Laboratory Services January 2009 - July 2010
Bugress & Niple July 2008 - January 2009
CGI October 2005 - July 2008
Laboratory Corporation of America March 2004 - October 2005
Exel 2000 - 2003
Education
Mount Vernon Nazarene University 2000 — 2003
BA
Lynskey Performance Products, LLC January 2012 - Present
Trek Bicycle Store of Chattanooga April 2010 - October 2011
Trek Bicycle Store of Chattanooga April 2010 - February 2011
Self - Employed July 2009 - April 2010
Saratoga Technologies March 2008 - June 2009
Depot Street Brewery August 2007 - March 2008
Alliance Data June 2006 - September 2007
Jones Potato Chip Co. May 2005 - August 2005
Skills
Troubleshooting, Microsoft Office, Customer Service, PowerPoint, Inventory Management, Retail, Sales, Microsoft Excel, Microsoft Word, Photography, Training
Education
Milligan College 2002 — 2006
Bachelor of Science, Business; Marketing emphasis
Alliance Data February 2001 - Present
Education
Miami University 1996 — 2000
OCLC January 2014 - Present
Alliance Data March 2012 - June 2013
Alliance Data March 2005 - February 2012
Alliance Data September 2002 - February 2005
Symix Systems Inc. March 1998 - July 2000
Symix Systems, Inc. March 1997 - March 1998
LCI International August 1993 - March 1997
Skills
Strategy, B2B, Marketing Strategy, Direct Marketing, Management, Integrated Marketing, Strategic Communications, Product Management, Marketing, Email Marketing, Business Strategy, Branding & Identity, Internal Communications, Team Leadership, Advertising, Brand Management, Marketing Communications, Market Research, Strategic Planning
Education
The Ohio State University - The Max M. Fisher College of Business 2000 — 2002
MBA, Marketing major; Finance minor
Miami University 1989 — 1993
BA, Speech Communication
Weber Associates September 2014 - Present
GSW Advertising 2013 - 2014
Resource Interactive 2011 - 2013
Alliance Data 2005 - 2011
Mills James Productions 1996 - 2003
Skills
Strategy, Interactive Marketing, Digital Marketing, Digital Strategy, Social Media Marketing, Customer Insight, Marketing Communications, Advertising, Social Media, Integrated Marketing, Online Advertising, SEM, Marketing Strategy, User Experience, Facebook, Creative Direction, SEO, Information Architecture, Market Research, CRM, Account Management, E-commerce
Education
The Ohio State University - The Max M. Fisher College of Business 2003 — 2005
MBA, Marketing
Miami University 1992 — 1996
BS, Mass Communications
Benet Academy 1988 — 1992
Alliance Data Card Services November 2010 - Present
Alliance Data June 2006 - November 2010
Alliance Data June 2003 - June 2006
Alliance Data November 1990 - June 2003
Federated and Allied Credit Services May 1989 - November 1990
Skills
Call Center, Customer Experience, Customer Satisfaction, Leadership, Performance Management, Credit Cards, Customer Service, Customer Retention, Management, Retail, Credit, Marketing, Vendor Management, CRM, Strategy, Cross-functional Team..., Operations Management
Education
The Ohio State University 1985 — 1986
BS, Business Administration, Marketing
Miami University 1981 — 1984
Marketing
AT&T January 2004 - Present
Alliance Data 2000 - Present
AT&T Solutions 2000 - Present
JP Morgan 1998 - Present
Att.communications 1985 - Present
JPMorgan Chase 2004 - October 2014
J.P. Morgan 2004 - October 2014
JPMorgan Chase/Bank One 1998 - 2006
Skills
Data Center, Vendor Management, Telecommunications, Business Analysis, Project Management, Customer Service, VoIP, Call Centers, Call Center, Cisco Technologies, Program Management, Change Management, Network Architecture, ITIL, Disaster Recovery, IT Management
Education
Miami University 1982 — 1986
Bachelor of Science (BS), Mass Communication/Media Studies
Alliance Data March 2013 - Present
Webroot Software March 2010 - Present
MX Logic May 2007 - February 2010
MX Logic/McAfee May 2007 - February 2010
Skills
SaaS, Solution Selling, Lead Generation, Account Management, Channel Sales, Salesforce.com, Channel Partners, Professional Services, Enterprise Software, Sales Process, Channel, Cloud Computing, Go-to-market Strategy, Direct Sales, Security, Product Marketing
Education
Michigan State University 1968 — 1971
Orange County Public Schools January 2013 - Present
Kelly Educational Staffing August 2006 - December 2012
Smith & Howard February 2004 - June 2005
Alliance Data September 2001 - November 2003
Education
University of Toledo
Bachelor of Arts (BA), Communication, General
Miami University 1983 — 1985
Communications
Alliance Data Call Center SupervisorAlliance Data2007 - Present
Education
Missouri Western State University 1993 — 1996
Alliance Data July 2007 - Present
Deloitte 2003 - 2004
Skills
Market Research, Marketing Strategy, Direct Marketing, Marketing Communications, Marketing, Proposal Writing, Email Marketing, Marketing Research, Project Management, Analytics, Competitive Analysis, Segmentation, Database Marketing, Digital Marketing, CRM, Strategic Planning, Social Media, Brand Management, Online Advertising, Social Media Marketing
Education
Miami University 1996 — 2000
Bachelor of Science (B.S.), Marketing/MIS
Alliance Data Card Services July 2015 - Present
Alliance Data Card Services June 2014 - June 2015
Alliance Data Retail Services February 2014 - May 2014
Alliance Data September 2012 - February 2014
Victoria's Secret October 2007 - September 2012
Farmacia San Marcos 2000 - 2007
Latino Institute 1990 - 1997
Skills
Public Policy, Written Communication, Critical Thinking, Problem Solving, Project Management, Events Coordination, Research, Policy Analysis, Politics, US Hispanic Market, Social Media, Bilingual-English/Spanis..., Translation, Customer Service, Retail, Store Management, Call Center..., Spanish, Policy, Leadership
Education
Northwestern University
Master of Arts (MA), Political Science and Government
Millikin University
Bachelor of Arts (BA), Political Science and Government
Alliance Data Systems January 2008 - Present
Alliance Data March 2007 - January 2008
Alliance Data March 2003 - September 2005
Alliance Data July 1998 - March 2003
Education
Mount Vernon Nazarene University 2005 — 2007
Business
Fiserv December 2014 - Present
Fiserv January 2014 - November 2014
Alliance Data July 2010 - September 2013
Alliance Data March 2004 - June 2010
Alliance Data February 1999 - February 2004
Alliance Data February 1998 - January 1999
Alliance Data October 1997 - January 1998
Alliance Data July 1994 - September 1997
Alliance Data 1992 - 1993
Alliance Data May 1992 - July 1992
Skills
Call Center, Call Centers, Process Improvement, Team Building, Leadership, Vendor Management, Credit Cards, Customer Service, Account Management, Customer Experience, Talent Acquisition, Customer Satisfaction, Management, Performance Management, Change Management, Operations Management, Cross-functional Team..., Strategy, Business Analysis, CRM, Retail, Coaching, Training, Collections
Education
Mount Vernon Nazarene University
Bachelor of Business Administration (BBA)
Alliance Data February 1996 - Present
FTD 1990 - 1996
Kelly Services 1984 - 1990
Education
Wayne State University 1983 — 1987
Master of Business Administration (M.B.A.), Accounting & Economics
Michigan State University 1979 — 1983
Bachelor’s Degree, Finance
Alliance Data Site Leader, San Antonio CPCAlliance DataJanuary 2010 - Present
Stage Stores May 2000 - September 2004
Credit Alternatives May 1998 - December 2000
giggo.com January 2000 - May 2000
Zales 1982 - 1998
Skills
Human Resources, Call Center, Customer Service, Call Centers, Operations Management, Sales
Education
Midwestern State University 1979 — 1984
JPMorgan Chase April 2012 - Present
Alliance Data September 2010 - May 2012
Alliance Data September 2005 - September 2010
Wells Fargo August 2004 - September 2005
Harrahs Ak-Chin Casino Resort September 2001 - August 2004
Arthur Andersen LLP May 1997 - December 2000
Skills
Fraud, Internal Audit, Risk Management, Banking Law, Financial Risk, KYC, Risk Assessment, Internal Controls, Due Diligence, AML, Bank Secrecy Act, OFAC, Enterprise Risk..., USA PATRIOT Act, Sarbanes-Oxley Act, Credit, Program Management, Leadership, Analysis
Education
Michigan State University 1993 — 1997
Bachelor of Arts, Accounting
Michigan State University - The Eli Broad Graduate School of Management 1993 — 1997
Bachelor's degree, accounting
NORTHERN LIGHTS RESORT, INC October 2013 - Present
Independent October 2012 - Present
Target March 2002 - October 2012
Permaculture Across Borders 501c3 2006 - 2008
Off-Ramp Network 2002 - 2005
Alliance Data 1998 - 2002
Accenture January 1992 - October 1998
IBM 1989 - 1991
Skills
Advertising, Business Analysis, Business Intelligence, Data Warehousing, Integrated Marketing, Leadership, Nonprofits, Program Management, Project Management, Requirements Analysis, SDLC, Software Project..., Sustainability, Teaching
Education
Minnesota State University, Mankato 1986 — 1991
BS and BA, MIS Computer Science and Mathematics Secondary Education
Gretna Jr. - Sr. High school 1981 — 1986
Alliance Data April 2012 - Present
Alliance Data June 2005 - April 2012
Skills
Competitive Analysis, Strategy, Variance Analysis, Pricing, Mergers, Sarbanes-Oxley Act, Acquisition Integration, Investor Relations, Incentive Programs
Education
Midwestern State University 1990 — 1995
Bachelor of Science (BS), Accounting
Strafford Technology August 2011 - Present
Community Health Systems 2012 - 2012
Thomas & Betts September 2011 - December 2011
Zale January 2011 - August 2011
Alliance Data June 2004 - December 2010
Navigator Systems 1999 - 2004
MCI June 1997 - August 1999
Skills
Project Management, Forecasting, Process Improvement, Business Intelligence, Hyperion Planning, Strategy, Leadership, PeopleSoft, Essbase, Hyperion Enterprise, Cognos, Analytics
Education
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2010
MBA, Executive MBA
Midwestern State University 1992 — 1998
BA, Information System
Tween Brands September 2015 - Present
Wilson+gearDigital March 2015 - September 2015
Alliance Data July 2014 - March 2015
Alliance Data October 2013 - July 2014
Alliance Data February 2011 - October 2013
Alliance Data June 2008 - February 2011
Central Ohio Technical College August 2007 - June 2010
Skills
Forecasting, Market Research, Account Management, Strategic Planning, Budgets, Finance, Marketing Strategy, Budgeting, Market Analysis, Market Planning, Event Planning, Excel, Analysis, Business Planning, PowerPoint, Marketing Communications, Access, Word, Microsoft Office, Marketing Research, Non-profits, Essbase, Tableau, PeopleSoft, Cognos, QuarkXpress, Adobe PhotoShop, MicroStrategy, Benchmarks, Marketing Campaign..., CRM, Management, Marketing, Sales, Strategy, Financial Analysis, Time Management, Retail, Analytics, Segmentation, Leadership, Direct Marketing, Customer Service, Team Building, Database Marketing
Education
Ohio Dominican University 2006 — 2007
Master's Degree, Business Administration
Mount Vernon Nazarene University 2003 — 2005
Bachelor's Degree, Business Administration
Central Ohio Technical College 2000 — 2003
Computer Programming focus, Computer Programming
Sprint 2006 - Present
Alliance Data 1999 - 2006
JC Penney 1978 - 1999
Skills
Vendor Management, Call Center, Process Improvement, Business Analysis, Operations Management, Collection Strategy, Call Centers, Cross-functional Team..., Customer Experience, Outsourcing, Telecommunications, CRM, Customer Satisfaction, Program Management, Customer Retention, Team Leadership, Leadership, Management, Forecasting, Product Management, Strategy, Account Management, Team Building, Strategic Partnerships
Education
MidAmerica Nazarene University
The University of Kansas
Alliance Data October 2012 - Present
Abercrombie & Fitch 1998 - September 2012
Abercrombie & Fitch 1998 - March 2012
Skills
Merchandising, Retail, E-commerce, Promotions, Management, Multi-channel Marketing, Brand Management, Web Analytics, Email Marketing, Inventory Management, Visual Merchandising, Digital Marketing, Analytics, Apparel, Mobile Marketing, Merchandise Planning
Education
Miami University 1991 — 1995
Bachelors Degree, Education, Communication, English
Miami University
Bachelor of Science in Education
Alliance Data October 2012 - Present
Alliance Data June 2007 - Present
Alliance Data April 2004 - June 2007
Alliance Data March 2000 - April 2004
Skills
Call Center, Vendor Management, Workforce Management, Customer Experience, CRM, Outsourcing, Analytics, BPO, Call Centers, Customer Service, Business Process..., Service Delivery, Team Building, Customer Retention, Customer Satisfaction, Management, Performance Management, Strategic Planning, Leadership, Business Analysis, Process Improvement, Executive Management, Relationship Management
Education
Mount Vernon Nazarene University
Alliance Data February 2012 - Present
Alliance Data January 2010 - February 2012
Bath & Body Works April 2009 - August 2009
Bath & Body Works February 2004 - March 2009
Skills
Consumer Insights, Market Research, SPSS, Retail, Customer Experience, Customer Insight, Keeping It Real, Merchandising, Marketing Research, Marketing, Analytics, Brand Management, Direct Marketing, Database Marketing, Competitive Intelligence
Education
Miami University 1996 — 2002
BS, Marketing
Alliance Data 1998 - Present
Skills
Call Center, Customer Service, Call Centers, Vendor Management, Management, Leadership, CRM, Process Improvement, Customer Experience, Customer Retention, Account Management, Sales
Education
Mount Vernon Nazarene University
Bachelor of Business Administration (BBA)
YMCA of Central Ohio December 2014 - Present
Alliance Data July 2008 - January 2014
Alliance Data September 1999 - July 2008
Skills
Financial Analysis, Process Improvement, Account Management, Call Centers, Customer Service, Access, Strategic Planning, Forecasting
Education
The Ohio State University 1987 — 1991
BS, Education
Miami University 1981 — 1983
Business
CardWare International March 2009 - Present
Heartland Payment Systems 2000 - 2009
Alliance Data 1999 - 2004
Sprint 1998 - 1999
Skills
CRM, Call Centers, Product Management, Management, Strategy, Credit Cards, Account Management, Team Building, Process Improvement, Coaching, Business Analysis, Customer Service, Computer Repair, Maintenance & Repair, Deployment Strategies, Hardware Deployments, Call Center..., Call Center Development, Help Desk Implementation, Help Desk Support, Help Desk Institute, Mobile Payments, Strategic Planning, Electronic Payments, Emerging Payments, Contactless Payments, Hardware Support, Hardware Diagnostics, Credit Card Terminals, Refurbishing, Contract Negotiation, Sales Management, Sales, POS, Customer Experience, New Business Development, Payment Card Processing, Training, Outsourcing, Operations Management
Education
Milligan College 1995 — 1998
Bachelor of Business Administration (B.B.A.), Marketing
Alliance Data SVP, Retail IntegrationCiti Retail Services2004 - 2009
Citigroup 1999 - 2009
Citi 1999 - 2009
SPS Payment Systems 1992 - 1996
National City Card Services 1985 - 1992
Education
Muskingum College 1981 — 1985
Alliance Data 2003 - Present
Education
Mount Vernon Nazarene University 2010 — 2012
BBA, Business Management
Alliance Data July 2007 - Present
Skills
User Experience, Analysis, Process Improvement, Digital Marketing, Management, Business Analysis, Project Management, Credit Cards, SDLC, Customer Service
Education
The Ohio State University 1990 — 1993
B.A., Political Science
Mount Vernon Nazarene University
Masters of Science in Management
Alliance Data June 2010 - Present
Alliance Data November 2007 - June 2010
Alliance Data October 2005 - November 2007
Alliance Data September 2004 - August 2005
Alliance Data August 2003 - July 2004
Alliance Data October 2002 - July 2003
Alliance Data January 2001 - September 2002
Skills
Call Center, Credit Cards, Business Analysis, Visio, Mainframe, Project Management, Project Planning, Credit, Call Centers, Risk Management, Analysis, Retail, Six Sigma, Business Intelligence, Leadership, Credit Risk, Financial Analysis, Analytics, Data Analysis
Education
Mount Vernon Nazarene University 2011 — 2013
BBA, Business Administration
Alliance Data November 2013 - Present
Manley Deas Kochalski, LLC April 2011 - November 2013
Manley Deas Kochalski, LLC June 2008 - April 2011
Schopf & Weiss LLP November 2007 - May 2008
Manley Deas Kochalski, LLC June 2006 - October 2007
Manley Deas Kochalski, LLC December 2004 - June 2006
Rosemont, Inc. November 2003 - December 2004
Skills
Foreclosures, Project Management, Legal Research, Legal Writing, File Management, Westlaw, Outlook, Bankruptcy, Event Planning, Legal Assistance, Microsoft Office, Research
Education
Regis University 2008 — 2011
Master of Science, Organization Leadership
Miami University 1999 — 2003
Bachelor of Arts, Psychology
DynCorp International February 2011 - Present
Movie Tavern Partners, LLC November 2008 - February 2011
Q&A Recruiting May 2007 - November 2008
Alliance Data August 2006 - May 2007
Flexjet January 2005 - August 2006
Snelling Staffing Services October 2002 - January 2005
Skills
Forecasting, Variance Analysis, General Ledger, Corporate Finance, Sales, Finance, Accounting, Budgets, Analysis, Payroll, GAAP, Financial Analysis
Education
Midwestern State University 1991 — 1996
BBA, Accounting
Alliance Data May 2013 - Present
Ernst & Young September 2004 - May 2013
TXU January 2000 - August 2004
Skills
Internal Controls, US GAAP, SEC filings, External Audit, GAAP, IFRS, Auditing, Financial Reporting, Financial Accounting, Assurance, Accounting, CPA, Big 4, Revenue Recognition, Financial Analysis, Consolidation, General Ledger, Financial Audits, SOX 404, SEC Filings
Education
Midwestern State University 1996 — 1999
BBA, Accounting and Finance
Alliance Data 2013 - Present
Limited Brands January 2010 - 2013
Limited Brands January 2008 - January 2010
Skills
Sourcing, Vendor Management, Risk Assessment, Negotiation, Inventory Management, Analytics, Supplier Evaluation, Contract Negotiation, Cross-functional..., Ariba, SAP, Market Research, Procurement, Management, Process Improvement, Retail, Customer Service, Forecasting, Pricing, Leadership, Team Building, Supply Chain Management, Account Management
Education
Mount Vernon Nazarene University
Business Administration
Alliance Data April 2014 - Present
Target September 2003 - March 2014
Skills
Retail, Customer Service, Logistics, Training, Team Leadership, Merchandising, Inventory Control
Education
University of Phoenix 2010 — 2012
B.A. in Information Technology, Networking
The Ohio State University 1998 — 2000
Assoc. of Arts, Business
Miami University 1997 — 1998
General Education
Hansen Technologies November 2014 - Present
Vertex Business Services June 2008 - Present
Alliance Data 2005 - June 2008
Indus International April 1999 - 2005
Skills
Oracle SQL, Oracle Reports, PL/SQL, Photoshop, PHP, MySQL, HTML, HTML/XML, HTML + CSS, Java, JavaScript, Adobe Creative Suite, CMS, Unix, Unix Shell Scripting, EDI, Microsoft SQL Server, XML, SQL, Databases
Education
Midlands Technical College 1996 — 1999
Associate of Science (AS), Computer Science, 3.0
Alliance Data December 2013 - Present
Polaris Financial Partners March 2013 - April 2013
SoHi Grilled Sandwiches March 2012 - December 2012
Miami University June 2012 - August 2012
Miami University June 2008 - May 2012
Skills
Organization, Statistical Data..., Time Management, Project Finance, Team Building, Discipline, Team Management, Athletics, Sports
Education
Miami University 2008 — 2012
Bachelor of Arts (B.A.), Geology/Earth Science, General
Miami University 2008 — 2012
Minor, Mathematics and Statistics