Alliance Data
Industry: IT service management company
DescriptionAlliance Data Systems Corporation is a publicly traded provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data. Number of employees: ~20,000 (December 2017) Headquarters: Plano, Texas, United States Revenue: 7.719 billion USD (2017) Subsidiaries: Conversant, LoyaltyOne, CJ Affiliate, Comenity LLC,
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Alliance Data Employees
ABRA Auto Body & Glass September 2014 - Present
Coldwell Banker West Shell May 2014 - Present
Alliance Data June 2012 - June 2013
Advance America June 2008 - June 2012
Skills
Selling, Marketing, Sales, Real Estate, Short Sales, Customer Service, Negotiation, Marketing Strategy, Account Management, Foreclosures, Contract Negotiation, Direct Marketing, Relocation, Sellers, First Time Home Buyers, Referrals, FHA, Single Family Homes, Management, Buyer Representation, Team Building
Education
Hondros College of Business 2014 — 2014
Real Estate Salesperson License, Real Estate
Kaplan University-Davenport Campus
Associates, Accounting
Concentra March 2015 - Present
Bright Horizons August 2013 - February 2015
The Reed Group January 2012 - August 2013
ESM January 2010 - January 2012
Alliance Data October 2008 - April 2009
Skills
FMLA, State Leaves, ADA compliance, Americans with..., Employee Benefits, Workers Compensation, Policy, Legal Compliance, Management, Administration, Time Management, Software Documentation, Customer Service, Program Management, Employee Training, Public Speaking, Microsoft Excel, PowerPoint, Training, Microsoft Office, Team Building, Microsoft Word, Process Improvement
Education
Front Range Community College 2008 — 2014
Horizon High School 2004 — 2008
Pearlson Shiplift Corporation March 2013 - Present
Victoria's Secret January 2012 - March 2013
Best Buy September 2009 - December 2011
Alliance Data January 2010 - October 2010
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Team Building, Retail, Negotiation, Strategic Planning, Sales, Visual Merchandising, Time Management, Microsoft Excel, Outlook, Social Media, Data Entry, Cashiering, Marketing
Education
Johnson County Community College 2010 — 2011
Maize High School 2006 — 2010
Credit One Bank June 2014 - Present
HSBC January 2011 - May 2014
Alliance Data July 2008 - November 2010
HSBC November 2006 - July 2008
HSBC September 2005 - November 2006
HSBC September 1997 - August 2005
Skills
Cross-functional Team..., CRM, Strategy, Marketing Strategy, Business Development, Direct Marketing, Market Research, Program Management, Management, Leadership, Analytics, Strategic Planning, Marketing, Product Development, Segmentation, Project Management, Business Planning, Sales, Contract Negotiation, Budgets, Financial Services, Credit Cards, Multi-channel Marketing, Database Marketing, Customer Acquisition, Relationship Management, Enterprise Software, P&L Management, Customer Retention
Education
George Fox University
MBA, emphasis in Management and Leadership
Warner Pacific College
Bachelor of Science, Business Administration
Alliance Data November 2009 - Present
Columbia Records October 2003 - December 2006
Skills
Call Centers, Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Account Management, Microsoft Office, Outlook, Data Entry, Microsoft Excel, Sales, Microsoft Word, Direct Marketing, Marketing, PowerPoint, Access, Process Improvement, Troubleshooting, Time Management, Team Leadership
Education
Full Sail University 2012 — 2016
Bachelor's of Science Degree, Music Production
RightSourcing, Inc. April 2013 - Present
Silpada Designs October 2012 - March 2013
CEVA SANTE ANIMALE April 2010 - September 2012
JCPRD Mid America Sports Complex April 2005 - July 2010
Alliance Data January 2005 - April 2005
Skills
Vaccines, Problem Solving, Laboratory Techniques, Laboratory Experience, Serving, Organizing, Aseptic Technique, Vaccine Production, Timely, Hard Worker, SOP, Sterilization, Aseptic Processing, Teamwork, Laboratory Equipment, Typing, Customer Service
Education
Pittsburg State University 2005 — 2009
Bachelor of Science, Biology
Johnson County Community College 2004 — 2010
Alliance Data September 2014 - Present
Kraft Tool Company January 2013 - August 2014
eFinance October 2012 - November 2012
AT&T August 2011 - October 2012
PGi December 2006 - June 2011
Univision Communications, Inc. April 2006 - September 2006
Sprint Nextel May 1991 - February 2006
Skills
Training, Customer Service, Management, Software Documentation, Telecommunications, Unified Communications, Solution Selling, Account Management, Program Management, Team Leadership, Audio Conferencing, Call Centers, Customer Retention, New Business Development, Sales, Vendor Management, Sales Process, Customer Satisfaction, Wireless, Cold Calling, CRM, Sales Operations, Direct Sales
Education
Johnson County Community College 1988 — 1989
shawnee mission northwest 1985 — 1988
Diploma
Alliance Data May 2014 - Present
Opportunity Ohio April 2013 - May 2014
The Liberty Foundation April 2013 - May 2014
Alliance Data December 2011 - March 2013
Ohio Treasurer of State July 2011 - December 2011
Buckeye Institute for Public Policy Solutions November 2009 - July 2011
Charles G. Koch Charitable Foundation October 2008 - May 2009
Hillsdale College September 2007 - May 2008
Hillsdale College August 2006 - May 2007
Rusty Bucket Corner Tavern May 2006 - August 2006
Skills
Public Policy, Research, Economics, Writing, Editing, Event Planning, Non-profits, Data Analysis, Microsoft Excel, SQL, Essbase, Microstrategy, Public Speaking, Business Modeling, Nonprofits, Management, Policy Analysis, Government, Politics, Analysis, Political Campaigns
Education
Hillsdale College 2005 — 2009
B.A., Economics, Math
Alliance Data April 2012 - Present
andyzoric.com January 2002 - Present
inVentiv Communications December 2011 - March 2012
Cardinal Health March 2008 - 2011
Xcelerate Media, Inc May 2006 - November 2007
Cardinal Health January 2001 - May 2006
LogiKeep Inc February 2000 - December 2000
Skills
CSS, jQuery, HTML/XML, Multimedia, User Experience, Flash, User Interface, Audio Editing, Video Editing, HTML, ActionScript, User Interface Design, JavaScript, Web Development, ASP, SEO, XHTML, Programming, HTML5, XML, HTML + CSS, Mobile Applications, AJAX, Subversion, Dreamweaver, Interaction Design, Front-end Development, Usability Testing, SQL, Photoshop, User-centered Design, DHTML, SQL Server, Prototyping, GUI, Mobile, Web Design, Web Applications, Information Architecture, Front-end, HTML 5, Mobile Internet, Mobile Design, Usability, Advanced CSS, Microsoft SQL Server
Education
Heidelberg College 1995 — 1999
Bachelor of Science, Computer Science and Business Administration
Heidelberg University 1995 — 1999
Bachelor of Science (BS), Computer Science/Business Administration
Nieman Printing, Inc. 2011 - 2014
Alliance Data 2000 - 2005
Bowne 2000 - 2002
Page Lithi Inc 1982 - 1991
Skills
Management, Sales Management, Public Speaking, Strategic Planning, Team Building, Training, New Business Development, Operations Management, Team Leadership, Social Media Marketing, Customer Service, Public Relations, Negotiation, Inventory Management, Social Media, Budgets, Leadership, Direct Marketing, Customer Satisfaction, Coaching, Event Management, E-commerce
Education
Henry Ford Community College
Apria Healthcare October 2014 - Present
Apria Healthcare November 2013 - October 2014
US Bank August 2011 - June 2012
Alliance Data April 2008 - January 2011
U.S. Bank August 2006 - January 2008
Verizon May 2003 - June 2006
The Sharper Image December 2001 - January 2003
Skills
Credit Analysis, Financial Services, Relationship Management, Forecasting, Strategic Planning, Budgets, Strategic Financial..., Credit Scoring, Microsoft Applications, Diplomatic, Persuasive, Articulate, Strong Attention to..., Ability to Manage..., Knowledge of Various..., .NET, Remote Access
Education
University of Kansas 2008 — 2012
Bachelor’s Degree, Business Administration and Management, Minor in Psychology, 3.4 GPA
Johnson County Community College 2004 — 2006
Associate's degree, Business, 3.8 GPA
Alliance Data July 2015 - Present
Dow AgroSciences August 2012 - August 2015
Dow AgroSciences January 2010 - July 2012
Dow AgroSciences January 2009 - December 2009
Monsanto July 2008 - December 2008
Monsanto May 2007 - June 2008
Monsanto May 2005 - May 2006
Monsanto May 2004 - August 2004
Skills
SAP R/3, SAP R/2, SAP Consolidation Viewer, Hyperion ARC..., Business Objects, Advanced Microsoft Excel, Agribusiness, Agriculture, Biotechnology, Budgets, Customer Service, Financial Analysis, Forecasting, Leadership, Management, Market Research, Microsoft Excel, Sales, Strategic Planning, Strategy
Education
Indiana University Bloomington 2001 — 2005
Bachelor of Science (B.S.), Finance, General, 3.2
Marian College 2000 — 2001
Alliance Data May 2015 - Present
Fred Meyer September 2014 - February 2015
Fred Meyer November 2011 - August 2014
Fred Meyer November 2007 - November 2011
Center Partners July 2006 - April 2007
Skills
Microsoft Office, Google Docs, Outlook, Data Entry, Microsoft Excel, Unreal Development Kit, Skype, Windows 7, Windows 8, Microsoft Powerpoint, Time Management, Spreadsheets, PowerPoint, Critical Thinking, Customer Service, OS X, Photoshop, Unreal Engine 3, Teamwork, Retail, Game Design
Education
Full Sail University 2011 — 2014
Bachelor of Science (BS), Game Design
Lake City High School 2003 — 2007
High School Degree, Mathematics and Computer Science
Alliance Data May 2013 - Present
Xerox December 2005 - April 2013
State Farm Insurance May 2004 - November 2005
Eddie Bauer January 2000 - January 2004
Old Navy January 1998 - January 2000
The Scottsdale Princess January 1996 - January 1998
Skills
Customer Service, Sales, Coaching, Marketing, Leadership, Analytics, Forecasting, Mentoring, Client Management, Call Centers, CRM
Education
Johnson and Wales University 1998 — 2000
Associates of Applied Science Degree, Baking & Pastry Arts, 3.86 GPA
Clarity Consultants April 2008 - Present
ESI International 2004 - 2008
Alliance Data 2001 - 2004
Trip.com 1997 - 2001
Galileo International 1990 - 1997
USAirways 1985 - 1990
Skills
New Business Development, Strategic Planning, National Account..., Business Development, Sales, Cold Calling, Negotiation, Sales Management, Account Management, Strategy, Marketing Strategy, Team Building, Marketing, Leadership, Consulting, Change Management, Coaching, Team Leadership, Management, Training, Selling, Salesforce.com, Sales Process, Lead Generation, CRM, Strategic Partnerships, Networking, Start-ups, Leadership Development, SaaS, Solution Selling, Cross-functional Team..., Direct Sales, Professional Services
Education
James Madison University
BA Business Administration, Management, Computer Sciences
Xerox May 2014 - Present
Xerox October 2013 - May 2014
West Seattle Herald July 2013 - October 2013
Alliance Data December 2008 - November 2012
Talent Unlimited May 2005 - June 2012
Skills
Customer Service, Team Building, Microsoft Office, Microsoft Excel, Team Leadership, Microsoft Word, Account Management, Process Improvement, PowerPoint, Social Media, Training, Budgets, Marketing, Coaching, Management, Public Speaking, Customer Satisfaction, Small Business, Social Media Marketing
Education
Grantham University 2010 — 2012
Associate's degree, Business Administration and Management, General
Heartland Payment Systems June 2008 - Present
Alliance Data May 2005 - June 2008
Atrana Solutions November 2004 - May 2005
Celion Networks September 2001 - October 2002
Stick Networks August 2000 - August 2001
Hewlett-Packard 1996 - 2000
Convex Computers 1988 - 1996
Gould Incorporated, CSD 1986 - 1988
Gould Incorporated, CSD 1985 - 1986
Education
Graceland University 1977 — 1982
Bachelor of Science (BS), Computer Science
Alliance Data August 2015 - Present
Alliance Data August 2015 - Present
Pizza Hut December 2014 - July 2015
Infinitus Pie August 2013 - November 2014
Maranatha Christian Ceneter August 2006 - June 2010
Skills
Customer Service, Food Safety, Employee Training, Employee Management, Microsoft Office, Food Preparation, Communication, Photoshop, Event Management, Social Media, Soft Skills, Problem Solving, Coaching, New Hire Training, Hiring, Labor Control, Food Cost Management
Education
Metropolitan State University of Denver 2013 — 2013
Front Range Community College 2010 — 2013
Alliance Data August 2013 - Present
inServ Worldwide May 2009 - August 2013
GSW Worldwide May 2004 - May 2009
Hallmark Cards, inc. and the greater Chicago area 1994 - 2004
Skills
Creative Direction, Art Direction, Graphic Design, Typography, Logo Design, Corporate Identity, Illustration, Visual Communication, Adobe Creative Suite, Concept Development, Illustrator, Graphics, InDesign, Layout, Brochures, Design Management, Interaction Design, Creative Strategy, Posters, Corporate Branding, Interactive Advertising, Brand Development, Banners, Direct Mail, User Interface Design, Advertising
Education
Kansas State University 1981 — 1988
BFA, Graphic Design
Logistics School, Ft. Eustis VA 1986 — 1986
Diploma, Plans, Operations and Logistics, Top 5% of class
Alliance Data January 2014 - Present
Capital One October 2010 - December 2013
Quest Diagnostics April 2011 - November 2013
Education
Ultimate Medical Academy 2010 — 2011
certifications, medical assistant/Phlebotomist
International Academy of Design 2006 — 2010
Bachelor of Arts (B.A.), recording arts
Epsilon January 2013 - Present
Alliance Data July 2001 - December 2012
GE Capital March 1998 - July 2001
Brinker International May 1993 - April 1998
Marlowes 1985 - 1989
Skills
Customer Service, Call Center, Marketing, Microsoft Excel, Direct Marketing, Account Management, Retail, Leadership, Microsoft Office, PowerPoint, Sales, Marketing Strategy, Project Management, Strategic Planning, Budgets, Call Centers, Employee Training, Analytics, Customer Retention, Customer Experience, Coaching, Team Building, Training, Recruiting, Customer Satisfaction, Interviews, Credit Cards, Credit, Event Management
Education
Front Range Community College 1985 — 1988
State of Ohio August 2008 - August 2013
Alliance Data January 2013 - July 2013
Tishas Tots April 2011 - April 2013
TRC Childcare Center LLP December 2011 - December 2012
AutoZone September 2003 - 2011
Skills
Customer Service, Sales Management, Troubleshooting, Childcare, Team Building, Public Speaking, Team Leadership, Social Media, Coaching, Time Management, Critical Thinking, Social Media Marketing, Microsoft Office, Strategic Planning, Project Planning, Event Management, Negotiation, Business Planning, MacBook, Leadership, PowerPoint, Customer Satisfaction, Public Relations, Training, Event Planning, Budgets, Leadership Development, Management, Marketing, Outlook, Fundraising
Education
Full Sail Real World Education 2011 — 2012
Entertainment Business/ Sports Management
Ohio Dominican University 2007 — 2010
Bachelor of Science, Business Management/ Administration
Ohio Dominican University 2005 — 2007
Associate of Science, Business Management/ Administration
Alliance Data March 2015 - Present
Alliance Data June 2012 - March 2015
T-Mobile June 2005 - June 2012
T-Mobile May 2002 - June 2005
VoiceStream Wireless / T-Mobile February 2002 - May 2002
VoiceStream Wireless / T-Mobile November 2001 - February 2002
Qwest / US West November 1999 - June 2001
TeleTech 1999 - 1999
Dish Network March 1997 - March 1998
Skills
Microsoft Office, Performance Appraisal, Performance Management, Avaya, Real Time Monitoring, Customer Service..., Member of Toastmasters, Interview Preparation, Training Facilitation, Coaching, Performance Metrics, Training, Customer Service
Education
University of Colorado at Denver 1999 — 2000
Computer and Information Sciences, General
University of Northern Colorado 1998 — 1998
Computer Science
Front Range Community College 1996 — 1997
General Studies
Horizon High School 1992 — 1995
High School Diploma 1995
Alliance Data January 2014 - Present
Franklin University 2010 - Present
WELD 2016 Calendar 2015 - 2015
WELD 2016 Calendar 2015 - 2015
Highlights for Children April 2012 - January 2014
Limited Brands August 2010 - March 2012
NetJets March 2010 - August 2010
NetJets April 2007 - August 2010
NetJets June 2005 - April 2007
Massachusetts College of Liberal Arts 2002 - 2004
Skills
Event Management, Project Execution, Capacity Planning, Demand Forecasting, Six Sigma, Microsoft Office, Business Metrics, Presentation Development, Public Speaking, Coaching, People Management, Team Leadership, Budget Management, Volunteer Coordination, Data Analysis, Strategic Planning, Customer Service, Fundraising, Microsoft SQL Server, Cross Channel Marketing, Scenario Planning, Campaign Plans, Direct Marketing, Merge/purge, Vendor Relationships, Segmentation, Interviews, Onboarding, Peer Mentoring, Process Improvement, Post Campaign Analysis, Interviewing Skills, Relational Databases, Marketing Analytics, Management, Project Management, Performance Reporting, Customer Acquisition..., Customer Retention, School Marketing, Advisory Boards, Business Process Mapping, Forecasting, Analytics, Strategy, Visio, Project Planning, Event Planning, Media Planning, customer targeting
Education
Franklin University 2005 — 2006
MBA, Executive Coaching
University of Massachusetts, Amherst 1994 — 1999
B.S., Sports Management and Advertising
Marriott International May 2013 - Present
Marriott International November 2012 - May 2013
Mercy August 2011 - November 2012
Phillips and Jordan, Inc May 2011 - October 2011
Freeman Health System March 2010 - May 2011
Kansas City Zoo March 2009 - March 2010
Alliance Data January 2005 - March 2009
Skills
Customer Service, Security, Asset Protection, Life Safety, Teamwork, Construction Safety, Security Management, Security Awareness, Corporate Security, AED, Risk Assessment, First Responder, Loss Prevention, Physical Security, Microsoft Office, Outlook, Public Speaking, Customer Satisfaction, Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Teaching, Photoshop, Leadership, Cpr Certified, First Aid, Business Continuity..., Protection, Self Defense, Alarm Systems, Security Audits, CCTV, Emergency Management, Fire Safety, Patrol, Loss Prevention..., Security Operations, Access Control, Surveillance
Education
Johnson County Community College 2004 — 2005
Emergency Medical Technology/Technician (EMT Paramedic)
Johnson County Community College 2003 — 2004
Animation, Interactive Technology, Video Graphics and Special Effects
Shawnee Mission West High School 1999 — 2003
White Sky 2014 - Present
Alliance Data 2013 - 2014
Fliplog 2006 - 2013
OTN(Formerly Bristol Myers Squibb) November 2001 - August 2005
Starpoint Solutions May 2000 - 2001
Deloitte 1998 - 2000
Skills
iOS development, Objective-C, Swift, iPhone, Xcode, SDK development, Jenkins, Calabash, JIRA, Agile Methodologies, Unit Testing, Android, Cocoa Touch, SDLC, Sybase, XML, REST, SOAP, Java, Unix, Software Project..., Web Services, Software Development, Enterprise Software, Amazon Web Services..., iPad, Integration, Enterprise Architecture, Distributed Systems, Mobile Applications, Scrum, Software Architectural..., iOS Development
Education
Indian Institute of Management, Bangalore 2010 — 2010
MPWE, Entrepreneurship
Thiagarajar college of Engineering 1993 — 1995
MSc Applied Mathematics, Applied Mathematics
PSG College of Technology 1990 — 1993
BS, Applied Sciences
Navvia June 2005 - Present
Alliance Data January 2001 - May 2005
Alliance Data 2001 - 2005
Shoppers Drug Mart July 1997 - January 2001
Skills
Change Management, IT Service Management, Requirements Analysis, Management Consulting, ITIL, Service Desk, Incident Management, Problem Management, Service Management, COBIT, Training, Vendor Management, IT Management, Process Improvement, IT Strategy, Governance, Disaster Recovery, Project Portfolio..., PMO, Business Process, IT Operations, Configuration Management, Solution Architecture, Requirements Gathering, Business Process..., CMDB, Project Delivery, PMP
Education
Humber College 1977 — 1979
2 year program, Computer Information Systems
Loyalist College
ITIL V3 Foundations
Loyalist College
ITIL V3 Foundations
Alliance Data June 2012 - Present
The Printing Network January 2009 - June 2012
Ignited Enterprises, Inc January 2007 - October 2010
Skills
Business Cards, Graphics, Brochures, Graphic Design, Photoshop, Editing, Illustrator, Animation, Adobe Creative Suite, Flash, Logo Design, After Effects, Maya, InDesign, Computer Animation, Character Animation
Education
Full Sail University 2006 — 2008
Bachelors, Computer Animation
2003-2005Columbus State Community College
Multimedia
Heartland Payment Systems June 2008 - Present
Alliance Data 1996 - 2008
Skills
Payment Card Processing, Electronic Payments, Payment Systems, Account Management, Credit Cards, Payment Industry, Debit Cards, POS, Merchant Services, Transaction Processing
Education
Hawaii Pacific University
BS, Management and Computer Information Systems
Executives In Action December 2010 - Present
Alliance Data January 2003 - March 2010
Alliance Data February 2009 - December 2009
Alliance Data October 1999 - December 2002
Kevco, Inc January 1999 - October 1999
BancTec January 1993 - February 1998
BancTec January 1991 - December 1992
BancTec August 1986 - December 1990
United Technologies October 1977 - August 1986
Skills
Executive Management, SEC filings, Accounting, Financial Reporting, Strategic Financial..., Change Management, Sarbanes-Oxley, Budget Process, M&A experience, Audit Committee, P&L Responsibility, Treasury Management, Investor Relations, Internal Controls, Operations Management, Large Scale Systems..., Process Improvement, Risk Management, Mergers, Leadership, Hyperion Enterprise, Financial Analysis, Mergers & Acquisitions, Financial Modeling, Team Building, Auditing, Management, Cash Management
Education
Isenberg School of Management, UMass Amherst 1973 — 1977
BBA, Accounting
Stereo D February 2014 - Present
Digital Domain Media Group May 2012 - September 2012
Full Sail University March 2011 - May 2012
Full Sail University August 2010 - March 2011
Full Sail University April 2010 - August 2010
Alliance Data January 2004 - July 2007
Skills
Maya, Zbrush, Texturing, Computer Animation, Rigging, Modeling, MEL, Character Animation, Character Rigging, Animation, Lighting, 3D Modeling, 3D, UV mapping, Compositing, Nuke, After Effects, Unreal Engine 3, Final Cut Pro, Mental Ray, ZBrush, Visual Effects, Photoshop, Video Games, Python, Film, Computer Graphics
Education
Full Sail University 2008 — 2010
Bachelor of Science, Game Art
Alliance Data September 2015 - Present
Stonegate Crematorium, LLC March 2004 - Present
Kansas City Zoo August 2013 - August 2015
Wayside Waifs 2008 - 2013
Skills
Entrepreneurship, Small Business, Start-ups, New Business Development, Marketing Strategy, Coaching, Team Building, Business Strategy, Marketing, Strategic Planning, Sales Management, Management, Sales, Management Consulting, Franchising, Business Development, Online Marketing, Social Media, Online Advertising, E-commerce, Contract Negotiation, Leadership, Budgets
Education
Kansas City Kansas Community College 1986 — 1987
Funeral Service and Mortuary Science
Harrisonville 1966 — 1978
High School, General and College Preparatory
Metropolitan Community College-Penn Valley
Fire Science/Fire-fighting
Bell October 2014 - Present
Alliance Data December 2004 - July 2014
Client Logic Canada March 2004 - December 2004
Office Depot February 2002 - March 2004
Skills
Data Warehousing, Unix, Technical Writing, Informatica, Information Technology, Integration, Software Project..., Disaster Recovery, Troubleshooting, Business Analysis, SDLC, Windows, Crystal Reports, Opswise, SharePoint, Vendor Management, IT Management, IT Operations, IT Service Management, Data Center, Analysis, Solution Architecture, Technical Support, Performance Tuning, ITIL, Visio, IT Strategy, Project Management, Leadership, Enterprise Architecture, Program Management, Databases, Requirements Analysis, Security, Business Intelligence, Team Leadership, Requirements Gathering
Education
Sheridan College 2010 — 2011
Diploma, Operating Systems – UNIX
CDI College 2004 — 2004
Diploma, Internet and Security Specialist
George Brown College 2001 — 2003
Diploma, Computer Systems Technician
Devry Institute of Technology 2000 — 2001
Certificate, Network and Communication Management
University of Toronto
Project Management
Beachlifestyle October 2011 - Present
Career Advisor May 2010 - September 2011
Alliance Data October 2009 - February 2011
Skills
Marketing Strategy, Marketing, Marketing Communications, Social Media, Social Media Marketing, Public Relations, Event Planning, Strategic Planning, Public Speaking, Advertising, Customer Service, Event Management, Email Marketing, New Business Development, Online Advertising, Leadership Development, Online Marketing, Social Networking, Selling
Education
Full Sail University 2011 — 2015
Bachelor’s Degree, Computer Animation
Johnson County Community College 2009 — 2011
Alliance Data May 2013 - Present
Employment Practices Network (EPN) January 2008 - Present
Sunflower Bank, N.A. June 2012 - April 2013
JE Dunn Construction March 2005 - December 2011
The Innovation Group (TiG) April 1999 - August 2002
EDS, an HP Company October 1984 - April 1999
Skills
Talent Acquisition, Change Management, Strategic Human..., Employee Relations, Performance Management, Compliance, Sales Compensation, Career Development, Resource Management, Workforce Planning, Training Facilitation, Compensation, Relocation Management, Deferred Compensation, Corporate Relocation, Management, Executive Coaching, Organizational..., Program Management, Employee Training, Training, Employee Benefits
Education
Kansas State University
BS
Stanford University Graduate School of Business
Harrington Health March 2014 - Present
State of Ohio Department of Mental health August 2013 - March 2014
Ameican Health Holding January 2012 - July 2013
IHETS August 2011 - January 2012
Wishard Health Services June 2010 - August 2011
Wishard Health Services August 2007 - June 2010
Wishard Health Services November 2006 - August 2007
Wabash Technologies February 2006 - November 2006
Alliance Data June 2002 - May 2005
Skills
SQL, Active Directory, Web Applications, Microsoft SQL Server, Virtualization, Windows Server, Databases
Education
Indiana University Bloomington 1994 — 2001
Bachelor's, Computer Science
Great Plains Mfg, Inc. June 2015 - Present
Knit-Rite, Inc. January 1998 - June 2015
Alliance Data May 1997 - December 1997
Airport Systems International, Inc. May 1996 - May 1997
Universal Engraving, Inc. August 1989 - May 1996
Skills
Lean Manufacturing, Recruiting, Leadership, Kaizen, Human Resources
Education
Kansas State University 1981 — 1984
B.S., Business
Cloud County Community College 1980 — 1981
Business
Minneapolis High School 1977 — 1980
eSolutions, Inc. Revenue Cycle Management Technology. February 2014 - Present
Herbalife September 2009 - Present
Alliance Data December 2008 - October 2009
Inversiones CV CA March 2003 - February 2006
Skills
Nutrition, Wellness, Fitness, Weight Management, Personal Development, Nutritional Counseling, Sports Nutrition, Lifestyle, Public Speaking, Social Networking, Small Business, Wellness Coaching, Coaching, Customer Service, Weight, Long Term Relationship...
Education
Ottawa University 2015 — 2016
Social Services, Social Services, Bachelor's Degree
Johnson County Community College 2013 — 2014
Associate of Arts (A.A.), Entrepreneurship
Motivational Productions December 2013 - Present
Motivational Productions March 2013 - November 2013
Sports Authority September 2011 - February 2013
Alliance Data April 2008 - August 2011
Alliance Data Systems April 2007 - March 2008
Skills
Loyalty Marketing, Retail, Database Marketing, Multi-channel Marketing, Direct Marketing, CRM, Marketing Communications, Marketing Strategy, Customer Insight, Brand Management, Email Marketing, Strategy, Analytics, Integrated Marketing, E-commerce, Management, Marketing, Sales, Segmentation, Strategic Planning
Education
Indiana Wesleyan University 2002 — 2006
Bachelor of Science, Marketing and Bachelor of Science, Management, Business
Turnkey Solutions, LLC July 2009 - Present
Alliance Data 2000 - 2008
Equifax Information Services Center September 1998 - April 2000
American Express September 1994 - September 1998
American Express Business Travel 1994 - 1996
Skills
Process Improvement, Team Building, Program Management, Leadership, Call Center, Training, Management, Customer Satisfaction, Coaching, Sales Management, Outsourcing, Recruiting, CRM, Vendor Management, Solution Selling, Business Analysis, Hiring, Call Centers, Budgets, Customer Experience, Change Management, Business Process..., Analysis, Contact Centers, Sales, Customer Service, Project Management, Data Analysis, Strategic Planning, Forecasting, Organizational..., Workforce Management, Performance Management, Customer Retention, Cross-functional Team..., Operations Management
Education
Georgia State University
Management
High School
JPMorgan Chase August 2014 - Present
JPMorgan Chase May 2009 - August 2014
JPMorgan Chase April 2004 - May 2009
Alliance Data January 2000 - April 2004
Shared Resources, Inc. October 1992 - January 2000
National City Bank April 1984 - October 1992
Skills
PMP, Software Documentation, Visio
Education
Hocking College
Associate, Computer Science
Ohio University
Bachelor, Computer Systems in Business
Semler Brossy Consulting Group July 2015 - Present
Alliance Data May 2014 - August 2014
Indiana University Health June 2013 - July 2013
Maroland May 2012 - August 2012
Skills
Public Speaking, Analysis, Finance, Data Analysis, Budgets, Marketing
Education
Grinnell College 2011 — 2015
Bachelor of Arts (B.A.), Economics
Sogeti - CapGemini USA July 2013 - Present
Vertex Business Services April 2012 - July 2013
Vertex Business Services October 2010 - March 2012
Vertex Business Services July 2008 - October 2010
Alliance Data April 2008 - July 2008
Alliance Data October 2007 - April 2008
B-Line LLC April 2003 - October 2007
Honeywell 2001 - 2003
EdExpress.com 2000 - 2001
Contech software India 1998 - 1999
Skills
Consultancy, Solutions Development, Agile, Solution Architecture, Architecture, Agile Methodologies, Enterprise Architecture, Consultants, Solution Development, Enterprise Software, Agile Project Management, Consulting, Integration, Business Intelligence, Visio, Requirements Analysis, SDLC, Testing, Software Development, Project Management, SharePoint, Strategy, SQL, Microsoft SQL Server, Web Services, Business Analysis, IT Strategy, Management, Outsourcing, Requirements Gathering, Data Warehousing, Software Project..., Systems Analysis, Databases, Process Improvement, Business Process..., Program Management, Data Migration, Business Process, Leadership, Vendor Management, IT Service Management, PMP, Project Portfolio..., SOA, PMO, Project Delivery, Scrum, Resource Management, IT Management
Education
University of Washington Extension 2005 — 2005
Certification, Project Management
Kakatiya University 1994 — 1997
MS, Computer science
USA 800 October 2013 - Present
USA 800 August 2013 - October 2013
USA 800 June 2009 - August 2013
USA 800 August 2006 - June 2009
Alliance Data January 2001 - August 2006
Skills
Analytics, Forecasting, Management, Process Improvement, Data Mining, Statistics, Business Analytics, Workforce Management, Call Centers, Microsoft Excel, Analysis, Data Analysis, Reporting & Analysis, Decision Support, Project Management, MS Excel Pivot Tables, KPI Dashboards, Business Modeling, Information..., TotalView, Excel models, Analytical Models, Workforce Planning, Contact Centers, Troubleshooting, Outsourcing, CRM, Team Leadership
Education
Kansas State University
B.Arch., Architecture, Facilities Programming, Behavioral Architecture
Pepperdine University 1986 — 1988
MBA Program
Alliance Data August 2012 - Present
Vertex Business Services September 2011 - August 2012
Terremark Worldwide August 2010 - September 2011
British Telecom April 2010 - August 2010
Direct Energy March 2009 - April 2010
Alliance Data 2007 - March 2009
Rent-A-Center April 2005 - May 2007
GA Bank February 2004 - 2007
Prudential Health Care, and Nacogdoches Memorial Hospital June 1996 - July 2005
Urban Escapes October 1998 - September 2003
Skills
Project Management, Six Sigma, Analysis, Business Analysis, Business Process..., Call Centers, Change Management, Cross-functional Team..., Data Center, IT Strategy, Integration, Management, MS Project, PMO, PMP, Process Improvement, Procurement, Program Management, Project Planning, Project Portfolio..., Requirements Analysis, Risk Management, SDLC, Service Delivery, SharePoint, Budgets, CRM, ITIL, Leadership, Operations Management, Software Development, Software Documentation, Software Project..., Start-ups, Strategy, Team Building, Training, Vendor Management, Visio, Microsoft Project
Education
SMU Cox Business School: Entrepreneur Course 2012 — 2012
Certificate for Starting a Business: The SMU Entrepreneur Course, Business Start Up MBA
NLP with Susan Stageman 2010 — 2010
The University of Texas at Arlington 1996 — 1998
Business Science
Georgia Southern University
Mary Kay Inc. January 2011 - Present
Fujitsu America November 2010 - January 2011
ReNew Refinishing Systems June 2006 - November 2010
Esfeld Technology Consulting 2001 - 2010
Alliance Data 2004 - 2007
Palm Harbor Homes 2003 - 2004
Valor Telecom May 2001 - April 2003
Skills
Data Center, Networking, Enterprise Software, Technical Support, Integration, Cisco Certified, VMware, Virtualization, Disaster Recovery, VPN, Cisco VPN, Project Management, Information Technology, SharePoint, Cisco Technologies, Vendor Management, ITIL, Troubleshooting, Network Administration, Visio, Process Improvement, Network Engineering, Windows Server, Management, SDLC, Sniper, Business Analysis, IT Operations, Security, Active Directory, Servers, System Administration, DNS
Education
Kansas State University 1992 — 1996
Bachelor of Science (B.S.), Milling Science and Management
Thomas More Prep - Hays, KS 1988 — 1992
High School
Centripetal Networks 2013 - 2015
Michigan Manufacturing International 2012 - 2013
Alliance Data 2011 - 2012
Alliance Data 2006 - 2010
National City Bank 2003 - 2006
National City Bank June 2002 - September 2003
Michigan Manufacturing International 1995 - 2002
Skills
Credit, Portfolio Management, Analysis, Credit Risk, Compliance, Pricing Strategy, Group Presentations, Essbase, SAS/SQL, Microstrategy, Securities, SAS programming, Risk Management, Financial Modeling, Internal Audit, Financial Analysis, Analytics, Financial Risk, Program Management, Loans, Business Analysis, Economics, Strategy, Process Improvement, Finance, MicroStrategy, Strategic Planning, Forecasting
Education
Ohio University 2010 — 2011
Degree: Master, Financial Economics2011
Grove City College 1991 — 1995
Degree: Bachelor of Science, Mechanical Engineering
SunTrust April 2011 - Present
Vertex Data Science May 2008 - March 2011
Alliance Data August 2007 - May 2008
American Fiber and Yarns December 2002 - October 2006
Education
Georgia Institute of Technology 1989 — 1992
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Alliance Data September 2013 - Present
Zale September 2011 - September 2013
Zale January 2007 - January 2011
Cingular Wireless-Merritt Island Florida January 2001 - January 2007
Service Merchandise 1982 - 1998
Skills
DCA Certified, GIA Diamond Certified, Power Talk Public..., Langevin Facilitator...
Education
Fox High School 1975 — 1979
Gemological Institute of America
Langevin
TriSource Solutions LLC December 2014 - Present
TouchSuite May 2013 - December 2014
Total Merchant Services May 2010 - April 2013
Alliance Data January 2007 - February 2010
Coldwell Banker West Shell – Real Estate January 2006 - January 2009
GE Capital April 2003 - January 2006
IT Factory December 2001 - February 2002
Skills
Computer Proficiency, Public Speaking, Real Estate Transactions, Reading, Reasoning Skills, Research, Analysis, Call Centers, Customer Service, Data Analysis, Financial Risk, Fraud, Fraud Detection, Management, Negotiation, Sales, Security, Training, E-payments, Payment Card Processing, Credit Cards, Electronic Payments, Debit Cards, Merchant Services, Payments
Education
University of Phoenix 2009 — 2010
Bachelor of Science, Criminal Justice, Organizational Administration
Hondros College 2006 — 2006
University of Cincinnati-Clermont College 1998 — 2000
Associate's Degree in Business, Computer and Information Sciences and Support Services
Alliance Data June 2014 - Present
Alliance Data June 2010 - Present
Alliance Data January 1998 - June 2010
Skills
Talent Management, Talent Acquisition, Recruiting, Customer Service, Employee Benefits, Payroll, Human Resources, Applicant Tracking..., Employee Relations, College Recruiting, HRIS, New Hire Orientations, Benefits Administration, Onboarding, Taleo, PeopleSoft
Education
Johnson County Community College
Alliance Data June 2012 - Present
Target August 1997 - June 2012
Education
University of Phoenix 2007 — 2009
Master’s Degree, Human Resources Management and Services
Grand Valley State University 2003 — 2006
Bachelor’s Degree, Liberal Arts and Sciences/Liberal Studies
Workday October 2013 - Present
Workday May 2013 - October 2013
Workday June 2011 - April 2013
Alliance Data October 2007 - June 2011
Alliance Data March 2006 - October 2007
SchoolNet, Inc. 2004 - 2006
Perot Systems Corporation 2003 - 2004
PeopleSoft, Inc. 1995 - 2003
PeopleSoft USA, Inc. 1997 - 1999
ADP, Inc. 1993 - 1995
Skills
Project Management, Relationship Management, PeopleSoft, SaaS, Vendor Management, HRIS, Software Implementation, Business Analysis, Enterprise Software, Process Improvement, Business Intelligence, SDLC, Talent Management, Change Management, Requirements Analysis, Program Management, Business Process..., CRM, Business Process, Professional Services, Visio, Leadership, Strategy, Management
Education
University of North Texas 1987 — 1993
B.B.A, Information Systems (BCIS)
Harvard Law School 2010 — 2010
The Program on Negotiation, The Program on Negotiation
Alliance Data 2013 - 2014
Ameristar Casino Resort Spa Black Hawk 2010 - 2012
University of Colorado Denver 1997 - 2008
Skills
Customer Service, Sales, Microsoft Excel, Customer Satisfaction, Call Centers, Outlook, Time Management, Marketing Strategy, Customer Experience, Customer Retention, Troubleshooting, Account Management, Strategy
Education
Westwood College - Denver North 2014 — 2016
Associate of Science (A.S.), Criminal Justice
ITT Technical Institute-Thornton 2002 — 2004
Multi media design
Suddenlink Communications August 2014 - Present
Suddenlink Communications March 2007 - August 2014
Technisource August 2006 - December 2006
Illinois State University August 2004 - May 2006
Alliance Data February 1999 - July 2004
Skills
SQL, Databases, Microsoft Excel, VBA, Data Analysis, Business Analysis, Telecommunications, MS Excel Pivot Tables, Reporting & Analysis, Microsoft SQL Server, Python, System Administration, Technical Support, Troubleshooting, Networking, Linux, HTML, Programming, CSS, Oracle SQL Developer, Toad, Pivot Tables, Visio, Access, Salesforce.com, Ubuntu, Call Centers, Help Desk Support, Data Migration, SharePoint, BO Web Intelligence, T-SQL, Broadband, Software Documentation, Ad Hoc Reporting, Microsoft Access, TCP/IP, Process Improvement, Customer Support, Database Design, MySQL, Business Intelligence, Business Objects
Education
Illinois State University 2004 — 2006
Master of Science (M.S.), Political Science and Government
University of Texas at Tyler 2002 — 2004
Bachelor of Science (B.S.), Political Science and Government
University of Texas at Tyler 1998 — 2002
Bachelor of Science (B.S.), Computer Science
Alliance Data December 2013 - Present
Alliance Data June 2012 - Present
Midland International U.S.A. December 2009 - February 2012
PJKI, LLC March 2009 - July 2009
Grasshopper UK Ltd July 2008 - December 2008
Wimbledon Lawn Tennis Museum January 2006 - April 2006
Skills
InDesign, Quickbooks, Microsoft Office, Photoshop, EDI, Photography, Web Layout, Web Design, Organizing, Eye For Detail, Able To Multi-task, Independent, Self-management, Writing, Research, QuickBooks
Education
Indiana University - Kelley School of Business 2003 — 2007
Bachelor of Science in Business, Marketing & Operations Management
Indiana University Bloomington 2003 — 2007
Bachelor of Science, Business Marketing & Operations Management
IES Study Abroad 2006 — 2006
Alliance Data May 2015 - Present
Alliance Data September 2013 - Present
Alliance Data September 2011 - August 2013
Alliance Data June 2008 - September 2011
Alliance Data February 2006 - June 2008
Gap Inc. October 2003 - January 2006
Z Gallerie March 2002 - June 2003
Gap Inc./Old Navy July 2000 - March 2002
Williamson Utility Board June 1996 - July 2000
Skills
Analytics, Customer Insight, Business Development, Management, Microsoft Office, Sales, Leadership, Process Improvement, Team Building, Customer Service, Business Analysis, Data Analysis, Account Management, Market Research, Marketing, Strategic Planning
Education
Franklin University
Bachelor's degree, Financial Management
Marshall University
Associate's degree, Accounting
Greenway Health April 2012 - Present
NEC December 2011 - March 2012
Ambit Energy June 2011 - December 2011
GHN Online April 2009 - May 2011
NEC August 2007 - March 2009
Alliance Data February 2006 - July 2007
Skills
ASP.NET, C#, SQL Server, AJAX, .NET, VB.NET, Web Services, Web Development, XML, IIS, Visual Studio, SQL, JavaScript, jQuery, CSS, WCF, T-SQL, HTML, Application Development, Architecture, Agile, LINQ, MVC, Databases, Software Development, Programming, Unit Testing, Scrum, TFS, Web Applications, Agile Methodologies, Microsoft SQL Server, WinForms, Testing, Oracle
Education
UNT 2002 — 2004
Masters, Information Technology
Gulbarga University 1994 — 1999
BE, Mechanical Engineering
North American Power July 2014 - July 2015
Vertex Business Services August 2013 - June 2014
Vertex Business Services July 2012 - August 2013
Vertex Business Services June 2008 - August 2013
Alliance Data January 2006 - June 2008
SQM October 2003 - August 2004
Scientific Atlanta November 2000 - October 2003
RF International August 1997 - May 1998
Seydel International July 1987 - January 1994
Skills
achieved gold..., Proficient in Avaya..., Computer Program, Management, Process Improvement, Customer Service, Time Management, Training, Strategic Planning, SAP, Coaching, Business Intelligence, Logistics, Teamwork, Call Centers, Talent Management
Education
Georgia Perimeter College
Kennesaw State University
Lakeside High School
Green River Capital LLC December 2012 - Present
Green River Capital LLC November 2012 - Present
previous Lps December 2009 - June 2012
Colorado Department of Labor and Employment January 2008 - September 2009
Alliance Data July 2004 - October 2008
Skills
Tenant, Short Sales, Real Estate, REO, Property Management, Investment Properties, HUD, Foreclosures, Evictions, FHA, Property, Sellers, First Time Home Buyers, Investors
Education
Front Range Community College 2004 — 2007
The Janz Corporation July 2015 - Present
Artbrands, LLC September 2014 - May 2015
Harry & David August 2013 - September 2014
Racine Assets, LLC May 2010 - January 2012
MRS BPO, LLC April 2008 - May 2010
Alliance Data 2001 - 2005
Skills
Sales, Business Intelligence, Negotiation, Communication, Leadership, Creative Problem Solving, Online Marketing, Craigslist, Project Management, Team Building, Perception, Customer Retention, Marketing Research, Pricing Strategy, Humor, Compassion, Listening to customers, Collections, Cold Calling, Closing Business, Building Relationships, Engaging People, Ethics, Facebook, Sourcing, B2B, Customer Service, Management, Marketing, New Business Development
Education
Ohio University-Lancaster 1999 — 1999
Liberty Union Thurston High School 1993 — 1997
Franklin University
Bazaarvoice June 2015 - Present
MomoCon LLC June 2015 - Present
Bazaarvoice May 2014 - August 2014
Bazaarvoice May 2013 - August 2013
MomoCon LLC 2012 - 2013
Grey Hat April 2010 - August 2012
BPA Nationals April 2010 - April 2010
Alliance Data September 2007 - March 2008
Skills
Java, JavaScript, jQuery, User Interface Design, CSS, HTML, Project Planning, Software Engineering, Github, SQL, Bootstrap, Software Design, User Experience, Research, C, Python, C++, Matlab, Photoshop, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Public Speaking, Teamwork, Windows, English, Event Planning, Programming, Databases, Computer Science, Software Development
Education
Georgia Institute of Technology 2010 — 2015
Bachelor of Science (BS), Computer Science
American Academy of Family Physicians February 2015 - Present
Liquid Education April 2014 - February 2015
Paycor September 2012 - April 2014
Paycor July 2012 - September 2012
T-Mobile March 2007 - August 2012
Alliance Data May 2004 - September 2006
Skills
Great People Skills, People Management, Multitasker, Organizing, Training & Development, Training Skills, Team Leadership, Customer Focus, Customer Service, Leadership Development, Sales, Training, Customer Satisfaction, Management, Employee Training, Recruiting, Cross-functional Team..., Call Centers, Hiring, Analysis, Process Improvement, Sales Management, Human Resources, Call Center, Sales Operations, Performance Management, Team Building, Teamwork, Strategic Planning, Customer Retention, Telecommunications, Leadership, Account Management, Coaching, Time Management, Operations Management, Sales Process, Direct Sales, Salesforce.com, Selling, Employee Relations, Software Documentation, Workforce Management
Education
Hawkeye Community College
Longview Community College
Anthem, Inc. June 2014 - Present
Alliance Data November 2012 - June 2014
Independent Publishers Group October 2010 - October 2012
Agilone July 2010 - October 2010
Ecor Systems, LLC April 2009 - August 2009
Bhaskaracharya Institute for Space Applications and Geo-Informatics, INDIA May 2007 - May 2008
Skills
Data Warehousing, SSIS, SQL, T-SQL, Data Modeling, Database Design, ETL, C#, Microsoft SQL Server, Data Mining, OLAP, Data Mapping, Oracle, .NET, SDLC, Databases, XML, Unix, MySQL, PL/SQL, JavaScript, ASP.NET, Business Intelligence, Requirements Analysis, Web Applications, Data Migration, Testing, Predictive Analytics, SSAS, SQL Tuning, SQL database design, Visual SVN, SQL CLR, Relational Databases, Performance Tuning, Design Patterns, WCF Services, Sybase IQ, Sybase Adaptive Server, SSRS, Software Development, Oracle SQL Developer, Web Services, Database Development
Education
Illinois Institute of Technology 2008 — 2010
Masters, Computer Science
Gujarat University 2004 — 2008
Bachelors of Engineering, Information Technology
Volt Workforce Solutions July 2014 - Present
Alliance Data 2013 - 2014
AMG 2008 - 2013
Skills
Call Centers, Customer Service, Customer Satisfaction, Outlook, Administrative..., Telephone Skills, Recruiting, Time Management, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Human Resources, PowerPoint, Access, Team Building
Education
Kansas State University 2002 — 2006
Social science
MGS-DJH-MHS
W.W. GRAINGER,INC, October 2012 - October 2013
SupaKidz Djs, LLC January 2010 - October 2013
Alliance Data July 2012 - October 2012
Park Management Group, LLC October 2011 - April 2012
Skills
Customer Service, Hospitality, Management, Human Resources, Logistics, Customer Satisfaction, Social Media Marketing, Auditing, Microsoft Word, Marketing, Microsoft Excel, Market Planning, Event Management, Hospitality Management, Hotel Management, Entertainment, Marketing Management, Public Relations, Microsoft Office, Warehousing, Data Entry, Fast Food, Work in A Fast Paced..., SAP Warehouse Management, Forklift Operator, Restaurant Management, Employee Training
Education
Jackson State University 2007 — 2011
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, 3.0
Alliance Data November 2007 - Present
ITT Technical Institute 2011 - 2013
Skills
Customer Service, Microsoft Office, Access
Education
ITT Technical Institute-Columbus 2011 — 2013
Criminal Justice
Ohio Dominican University 2009 — 2010
DaVita Rx March 2013 - Present
Bank of America January 2011 - March 2013
Direct Energy May 2008 - October 2010
Alliance Data February 1997 - April 2008
MCI Corporation 1989 - 1997
Skills
Business Process..., Call Center, Process Improvement, Credit Cards, Vendor Management, Service Delivery, Employee Relations, Project Planning, Resource Management, Project Portfolio..., Customer Experience, Customer Satisfaction, Operations Management, Change Management, Outsourcing, Project Management, Performance Management, Business Analysis, Project Delivery, Business Requirements, PMO, Requirements Gathering, SDLC, BPO, Training, Business Process, Program Management, CRM, Quality Assurance, Visio, Cross-functional Team..., SharePoint, Software Documentation, Call Centers
Education
Grambling State University 1985 — 1989
Computer Information Systems
Country Club Bank February 2013 - Present
Microsoft October 2012 - January 2013
Alliance Data February 2012 - October 2012
Target August 2009 - February 2012
Davis-Moore Autogroup February 2009 - June 2009
IdeaTek December 2007 - February 2009
Sears, Roebuck and Co. August 2005 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Team Building, Accounting, Social Media, Project Management, Event Management, Teamwork, Sales Management, Sales, Team Leadership, Management, Inventory Management, Coaching, Retail, Data Entry, Troubleshooting, Access, Time Management, Customer Satisfaction, Windows 7, Networking, Active Directory, Windows XP, Leadership, Computer Hardware
Education
DeVry University-Missouri 2010 — 2013
Bachelor of Science (B.S.), Network and Communication Management, 3.52
Hutchinson Community College 2005 — 2008
Associate of Arts (A.A.), Computer Information Systems, 3.0
Alliance Data Senior Tax AssociateKPMG2005 - 2009
Skills
Tax Research, Tax, CPA, Tax Accounting, Corporate Tax, SEC filings, Sarbanes-Oxley Act, International Tax, Income Tax, GAAP, Accounting, Sarbanes-Oxley, Tax Preparation, Financial Reporting, Internal Controls
Education
John Carroll University
EY May 2014 - Present
Five Point Partners April 2009 - May 2014
BE Consulting October 2008 - April 2009
Alliance Data October 2005 - October 2008
Dominion Resources 2002 - 2005
Accenture May 2000 - March 2002
PriceWaterhouseCoopers October 1993 - December 2000
Price Waterhouse 1993 - 1998
Skills
Energy, PMP, Management Consulting, Business Analysis, Integration, Solution Architecture, Software Development, SDLC, Project Management, Business Process..., Consulting, Business Process
Education
John Carroll University 1989 — 1993
Ursuline High School 1985 — 1989
Ultimate Software February 2014 - August 2014
Ultimate Sotware May 2007 - February 2013
Alliance Data 2007 - 2007
RSM McGladrey Employer Services July 2003 - December 2006
Sage March 2002 - June 2003
Simtrex May 1999 - July 2001
Co-Counsel January 1997 - December 1999
AT&T Professional Development 1992 - 1996
Trakit and Flexstaff 1990 - 1992
Dataforce 1987 - 1990
Skills
Training, Performance Management, Employee Training, Customer Service, Call Centers, Human Resources, Call Center, Software Documentation, Management, Budgets, Talent Management, Team Building, Team Leadership, Sales, Product Management, Process Improvement, Vendor Management, Analysis
Education
Indiana University Bloomington 1968 — 1972
BS, Business
Alliance Data March 2012 - Present
Systemates Inc November 2010 - February 2011
Guranty Realtors Inc April 2009 - November 2010
Capgemini October 2006 - July 2007
Skills
.NET, AJAX, C#, ASP.NET MVC, JSON, Entity Framework, SQL Server, Silverlight, ASP.NET, jQuery, WCF, Java, Oracle PL/SQL..., Kendo, XML, Microsoft SQL Server
Education
The University of Texas at Dallas 2007 — 2008
Masters, Computer Science
Jawaharlal Nehru Technological University 2002 — 2006
bachelors, Computer Science
Anthelio Healthcare Solutions June 2012 - Present
Fujitsu America July 2009 - June 2012
Alliance Data October 2005 - June 2009
Alliance Data October 2005 - June 2009
GuideStone Financial Resources August 1999 - July 2005
GuideStone Financial Resources 1999 - 2005
Skills
Microsoft SQL Server, Oracle, Microsoft Technologies, SQL, SharePoint, Disaster Recovery, VMware, Databases, Windows Server, Unix, Performance Tuning, Servers, Technical Support, ITIL, Data Center, Visual Basic, T-SQL, IT Strategy, Architectures, IT Service Management, Vendor Management, JavaScript, ASP, Windows, Business Intelligence, IT Management, Enterprise Architecture, Cloud Computing, Solaris, SDLC, Active Directory, Troubleshooting
Education
Hardin-Simmons University 1995 — 1999
Bachelor of Science, Computer Science
Alliance Data August 2015 - Present
Qualfon/Center Partners August 2014 - August 2015
AZ Jack Russell Rescue, Inc. June 2008 - July 2014
Express Employment Professionals July 2013 - December 2013
GreatCall March 2013 - July 2013
GoDaddy.com December 2008 - January 2013
Insight Enterprises June 2003 - November 2008
Club Med October 2002 - June 2003
Super Shuttle October 2001 - December 2002
Salt River Project Credit Union January 2001 - September 2001
Skills
Negotiation, Troubleshooting, Research, Pricing, Solution Selling, Project Management, Customer Service, Sales, Cross-functional Team..., Team Building, Team Leadership, Strategic Planning, Product Management, Marketing Strategy, B2B, Sales Process, Selling, Product Marketing, Salesforce.com, Customer Satisfaction, Networking, Account Management, Training, Leadership, CRM, Sales Presentations, Business Development, Direct Sales, Management, Start-ups, Lead Generation, New Business Development, E-commerce, Strategic Partnerships
Education
Indiana University Bloomington
B.M.E, Music Education, 3.8
Alliance Data
Skills
Call Center, SDLC, Vendor Management, Leadership, Team Building, CRM, Marketing Strategy, Business Analysis, Call Centers, Process Improvement, Strategic Planning, Sales, Account Management, New Business Development, Credit Cards, Program Management, Project Management, Marketing, Customer Service
Education
Indiana University-Purdue University at Indianapolis 1977 — 1981
Alliance Data August 2015 - Present
Lane Bryant July 2007 - February 2015
Sears Holdings Corporation April 2006 - July 2007
Victoria Secret Stores 2003 - 2006
Aeropostale 2002 - 2003
Gap Inc. 2001 - 2002
American Eagle Outfitters 2000 - 2000
Maurices 1985 - 2000
Wal-Mart/Sam's Club 1989 - 1993
Skills
Multi-unit, Loss Prevention, Visual Merchandising, New Store Development, Merchandising, Apparel, Profit, Store Operations, Retail, Income Statement, Inventory Control, Accountability, Recruiting, Driving Results, Associate Development, District Management, Fashion, Multi-Unit Management, New Store Openings, Retail Sales, Shrinkage, Multi-Unit, P, P&L
Education
Kansas State University 1980 — 1984
Business, Management, Marketing, and Related Support Services
Denison University March 2015 - Present
Aspen Energy May 2014 - March 2015
Roush Honda April 2012 - January 2014
Boy Scouts of America: Simon Kenton Council August 2009 - April 2012
Alliance Data December 2008 - July 2009
Abercrombie & Fitch 2008 - 2008
Boy Scouts of America Greater Pittsburgh Council 2006 - 2007
Skills
Leadership, Fundraising, Nonprofits, Event Planning, Recruiting, Management, Sales, Program Management, Sales Management, Marketing, Volunteer Management, Event Management, Public Speaking, Customer Service, Non-profit..., Team Building, Public Relations, Staff Development, Volunteering, Community Development, Plannning, Social Networking, Budgets, Leadership Development, Negotiation, Grant Writing, Inventory Management, Strategic Planning, Training, Team Leadership, Coaching, Membership Recruitment, Consulting, Energy Management, Volunteer Development, Community Relations, Program Planning, Non-profits, Procurement, Procurement Contracts, Energy Industry, Energy Audits, Demand Response, Natural Gas, Electricity
Education
John Carroll University 2003 — 2008
Bachelors, Communication and Theatre Arts
Washington High School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Vantiv March 2013 - Present
Payliance March 2012 - March 2013
JP Morgan Chase November 2010 - March 2012
Alliance Data 2003 - November 2010
The Longaberger Company 2000 - 2003
Wendy's International 1999 - 2000
Battelle Memorial Institute 1998 - 1999
The Ohio State University 1997 - 1998
Borden Foods 1997 - 1998
Kimball International 1993 - 1996
Skills
Innovation Management, Strategic Planning, Product Development, Business Development, Segmentation, Marketing, Product Management, Strategy, Product Marketing, Marketing Research, Digital Marketing, Cross-functional Team..., Leadership, Market Analysis, Forecasting, Management, Mobile Devices, Marketing Management
Education
The Ohio State University Fisher College of Business 1996 — 1998
MBA
Indiana University - Kelley School of Business 1989 — 1993
BS
CAM Consulting Services April 2013 - Present
Loyalty One, Alliance Data Systems April 2008 - March 2013
LoyaltyOne 2008 - March 2013
Alliance Data 2006 - April 2008
The Loyalty Group - a division of Alliance Data 2004 - April 2008
ICOM 1994 - 2008
P&G 1985 - 1994
Procter & Gamble Inc. 1989 - 1993
Skills
Strategy, Loyalty Marketing, Direct Marketing, Database Marketing, Loyalty Programs, Segmentation, Customer Insight, Market Research, Marketing Strategy, Leadership, Analytics, Product Management, Management, Marketing, Product Marketing, Business Strategy, Leadership Development, Coaching, Customer Driven, B2B, Business Coaching, Integrated Marketing, Customer Acquisition, Multi-channel Marketing, Digital Marketing, Brand Management, Professional Mentoring, Product Development, CRM, Strategic Partnerships, Customer-focused, Marketing Management, Marketing Research, Relationship Marketing, Digital Strategy, Mobile Marketing, Strategic Planning, Start-ups, Marketing Communications, Competitive Analysis, Cross-functional Team..., Executive Coaching
Education
York University - Schulich School of Business 1981 — 1985
BBA, Business
South Grenville District HIgh school 1977 — 1981
Humber College
Alliance Data 2006 - Present
Alliance Data Systems 1996 - 2006
Education
The University of Dallas 1989 — 1991
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Grambling State University 1981 — 1985
Bachelor's degree, Accounting
Benefitfocus May 2013 - Present
ista North America, inc February 2010 - May 2013
Five Point Partners / BE Consulting September 2008 - February 2010
Alliance Data March 2005 - August 2008
Accenture July 1997 - April 2005
Florida Power and Light 1993 - 1996
Skills
Project Management, Program Management, SDLC, Integration, Business Analysis, Process Improvement, IT Strategy, Mentoring, Leadership, Agile Methodologies, Enterprise Architecture, Software Development, Vendor Management, Disaster Recovery, IT Management, Business Process..., Business Intelligence, Business Process
Education
Georgia Institute of Technology 1991 — 1997
Bachelor Electrical Engineering, Power Systems
Garmin International January 2013 - Present
Garmin International October 2008 - January 2013
Alliance Data October 2004 - October 2008
Skills
Marketing, Account Management, Product Development, Team Building, Cartography, Project Coordination, GPS devices, Microsoft Office, Software Documentation, Sales Management, Customer Service, Training, Call Centers, Testing, Management, Sales
Education
University of Missouri-Kansas City 2005 — 2007
B.A., Sociology, Anthropology
Johnson County Community College 2002 — 2005
EY June 2014 - Present
Five Point Partners August 2012 - May 2014
Five Point Partners January 2010 - September 2012
Five Point Partners April 2009 - February 2010
BE Consulting September 2008 - April 2009
Alliance Data June 2002 - July 2008
Excelergy 1999 - 2001
Andersen Consulting 1992 - 1995
Skills
Business Development
Education
The College of William and Mary - The Mason School of Business 1990 — 1992
MBA, Finance and Accounting
Georgetown University 1982 — 1986
BSFS, International Finance and Economics
University of Kent 1984 — 1985
Intl Politics and Economics
Alliance Data February 2013 - Present
Alliance Data Retail Services April 2010 - February 2013
Alliance Data Retail Services December 2005 - April 2010
Alliance Data Retail Services May 2001 - December 2005
Alliance Data Retail Services October 2000 - May 2001
Alliance Data Retail Services September 1999 - October 2000
Education
University of Phoenix 2014 — 2018
Bachelor's degree, Business
Front Range Community College
American Airlines December 2006 - Present
Alliance Data 2005 - 2006
Capital One 2004 - 2004
EDS 2001 - 2003
Education
Ivy Tech Community College 1974 — 1975
Lucede Systems Group May 2005 - Present
Seldon Systems February 2005 - May 2005
Objectware October 2004 - February 2005
AGI Worldwide May 2004 - October 2004
Alliance Data April 2004 - May 2004
Outweb September 2000 - May 2004
McCall Technology January 1998 - September 2000
Kingpage, Inc. June 1995 - December 1997
Education
Georgia Institute of Technology 1991 — 1997
Heartland Payment Systems September 2014 - Present
Heartland Payment Systems June 2008 - September 2014
Alliance Data 2005 - May 2008
Alliance Data January 2002 - 2005
Alliance Data August 2000 - January 2002
Black and Veatch 1997 - 2000
Skills
Electronic Payments, Payment Card Processing, Mobile Payments, Credit Cards, CRM, Debit Cards, Regulatory Affairs, Process Improvement, Mentoring, Merchant Services, Employee Training, Coaching, Business Requirements, Logical Thinker, Team Leadership, Integrity, Technical Writing, Ethical Decision Making, E-payments, Regulations, Training Delivery, Training, Gift Cards, Cards, Payment Industry, ACH, Transaction Processing, Acquiring, Product Management
Education
Iowa State University
Heartland Payment Systems December 2010 - Present
Heartland Payment Systems March 1994 - December 2010
Alliance Data March 1994 - May 2008
Skills
Payment Card Processing
Education
Governors State University
Alliance Data May 2013 - Present
inVentiv communications January 2009 - January 2013
inVentiv Communications 2007 - 2009
GSW-W 2006 - 2007
J. Walter Thompson 1999 - 2006
deVine Interventures 2000 - 2000
Schulman Intetgrated Marketing June 1997 - June 1999
Cravit/CME January 1996 - 1997
Jack Levy Associates 1994 - 1996
DraftDirect Worldwide 1992 - 1994
Skills
Integrated Marketing, Strategic Communications, Marketing, Advertising, Digital Marketing, Creative Direction, Brand Management, Digital Media, Social Media Marketing, Marketing Strategy, Strategic Planning, Marketing Communications, Database Marketing, Direct Marketing, Account Management, Manage Client..., Client Relations Skills, Media Planning, Interactive Marketing, CRM, Digital Strategy
Education
Thunderbird School of Global Management 1989 — 1990
Master's of International Management, Marketing
Miami University 1983 — 1987
BA, Political Science
国際基督教大学 1985 — 1986
Learning Care Group January 2015 - Present
Learning Care Group January 2015 - Present
Alliance Data September 2013 - August 2014
New York & Company October 2012 - June 2013
Charming Shoppes September 2009 - September 2012
White House Black Market June 2008 - March 2009
Ann Taylor LOFT 2003 - June 2008
EXPRESS May 2000 - November 2002
EXPRESS September 1991 - June 2000
Filene's Basement 1995 - 1995
Skills
Retail, Visual Merchandising, Leadership, Store Management, Recruiting, Management, Driving Results, Sales, Merchandising, New Store Openings, Succession Planning, Loss Prevention, Time Management, District Management, Human Resources, Strategic Planning, Store Operations, Coaching, Team Leadership, CRM, Inventory Management, Merchandise Planning, Performance Improvement, Profit, P&L, Apparel, Strategy, Associate Development, Hiring, Employee Training, Retail Sales, Fashion, Performance Management, Styling, Multi-Unit, Multi-Unit Management, Customer Service, Employee Engagement, Loyalty Programs, Credit Cards, Identifying Sales..., Training, Inventory Control, Team Building, Sales Management, Customer Experience, Customer Satisfaction
Education
Iowa State University 1986 — 1990
B.S., Fashion Design
Alliance Data November 2011 - Present
Travelex September 2009 - May 2011
Patria Services Corporation March 2008 - September 2009
Vertical Lend April 2006 - December 2007
MBNA January 2004 - April 2005
MBNA America 1985 - 2005
MBNA America Bank, N.A. 1984 - 2005
MBNA November 1999 - December 2003
MBNA August 1997 - October 1999
MBNA July 1994 - July 1997
Skills
Strategic Planning, Product Development, Direct Marketing, Loyalty Marketing, Banking, Cards, Credit Cards, Portfolio Management, Strategic Partnerships, New Business Development, Payments, Business Development, Integrated Marketing, Financial Services, Risk Management, CRM, Management, Finance, Segmentation, Product Marketing
Education
Georgetown University 1982 — 1985
BA, Honors English, Economics
UVA McIntire School
Graduate, Retail Banking
Alliance Data July 2010 - Present
Equifax 2006 - 2010
Equifax 2006 - 2010
Equifax 2006 - 2010
The Home Depot 2002 - 2006
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2000
Alliance Data April 2012 - Present
Alliance Data March 2010 - April 2012
Alliance Data January 2009 - February 2010
Alliance Data August 2005 - December 2008
AOS 2000 - 2005
Skills
GLBA, PCI DSS, CISSP, Information Security, CISA, Enterprise Risk..., IT Audit, Data Mining, Banking, CRISC, Personnel Management, Vulnerability Management, COBIT, Governance, Business Continuity, Vendor Management, Risk Management, Disaster Recovery, SAS70, Sarbanes-Oxley Act, Penetration Testing, Information Security..., ISO 27001, Information Technology, Application Security, IT Management, Security Audits, Data Security, Network Security, Security, Risk Assessment, Computer Security, Vulnerability Assessment, Sarbanes-Oxley, Data Privacy
Education
Heidelberg College 1996 — 2000
Bachelor of Science (B.S.), Accounting and Computer Information Technology
Training Camp - CISSP
Southern Methodist University 2004 - Present
Freelance 2007 - 2008
Alliance Data 2001 - 2003
M/A/R/C Research 1997 - 2001
JCPenney July 1984 - December 1993
Skills
Archives, Research, Library, Special Collections, History, Online Research, Records, Marketing, Books, Library Reference, American History, Academic Libraries, Blogging, EAD, Proofreading, Art History, Museums, Archival Research, Archival Processing, Library Research, Community Outreach, Library Management, Circulation, Records Management, Copy Editing, Nonprofits, Technical Writing, Volunteer Management, Newsletters, Oral History, Libraries
Education
University of North Texas 1993 — 1995
MS, Library and Information Science
William & Mary 1982 — 1983
MA, History
Juniata College 1978 — 1982
BA, History
Cedar Cliff High School
Robert Half Technology October 2006 - April 2007
Systemware July 2006 - October 2006
Jason Associates February 2003 - June 2003
Systemware Inc February 2002 - May 2002
Decision Consultants February 2001 - July 2001
Alliance Data February 1997 - February 2001
Sabre Airline Solutions May 1993 - February 1997
Skills
Process Improvement, Business Analysis, Project Management, SDLC, Vendor Management, Management, Business Process..., Program Management, Change Management, Requirements Analysis, Purchasing, Customer Service
Education
Howard Payne University 1986 — 1989
BBA, Business Management
Cisco Systems August 2012 - Present
Hitachi Data Systems February 2012 - July 2012
Cisco Systems May 2011 - February 2012
Yahoo! August 2009 - October 2010
Oracle August 2008 - July 2009
Borland November 2005 - December 2007
Cilker Orchards 2002 - 2005
Studio Red 2000 - 2002
Alliance Data 1998 - 1999
Skills
Financial Reporting, Finance, Auditing, CRM, Internal Audit, Oracle, Sarbanes-Oxley Act, US GAAP, Accounting, Internal Controls, Financial Analysis, Forecasting, Revenue Recognition, SEC filings, Hyperion Enterprise
Education
Georgia State University 1987 — 1989
BBA, Accounting
Valdosta State University 1984 — 1986
Alliance Data July 2014 - Present
Skills
Research, Data Analysis, Analytics, Project Management, SPSS, PostgreSQL, Analysis, Strategy, Market Research, Social Networking, Salesforce.com, Japanese, Social Media, Microsoft Excel, Marketing, Statistics, PowerPoint, JIRA, Radian6, Spanish
Education
University of Oxford - Said Business School 2007 — 2008
MSc, Management Research
Georgetown University 2001 — 2005
BA, Japanese, Business Minor, Asian Studies Certificate
Keio University 2003 — 2004
Certificate, Japanese, Business
Aprima Medical Software, Inc. March 2009 - Present
The 403(b) Company, Inc January 2008 - March 2009
Alliance Data October 2002 - January 2008
Physicians Information Exchange January 1999 - September 2002
ODS Networks June 1997 - January 1999
Texas Instruments January 1986 - June 1997
Skills
XML, Software Development, Microsoft SQL Server, SDLC, Training, Databases, SQL, Java, .NET, JavaScript, ASP.NET, Web Services, Requirements Analysis, C#, jQuery, XSLT, XSL, ASP.NET MVC, ASP.NET Webforms, CSS, MS-SQL Server, .NET WinForms (Windows..., Corepoint Integration..., Corepoint Community..., AngularJS, Bootstrap, UI.Bootstrap, WebAPI
Education
Kansas State University
Bachelor of Science (BS), Computer Science
University of Missouri - Rolla
Bachelor of Engineering (BEng), Engineering Management
Alliance Data June 1999 - Present
Alliance Data Systems June 1999 - Present
Brookstone November 1996 - June 1999
Skills
Call Center, Customer Experience, Process Improvement, Team Management, Call Centers, Customer Service, Six Sigma, Vendor Management, Operations Management, Management, CRM, Team Building, Cross-functional Team..., Leadership, Customer Satisfaction, Performance Management, Strategic Planning, Training, Coaching
Education
The Ohio State University - The Max M. Fisher College of Business 2010 — 2011
Business Executive Leadership Program
University of Kansas - Graduate School of Business 2002 — 2003
MBA Essentials
The University of Kansas 1979 — 1981
Business Administration
Hillsdale College 1978 — 1979
Business Administration
Cardinal Health September 2014 - Present
Cardinal Health December 2010 - September 2014
Cardinal Health September 2008 - December 2010
Alliance Data July 1999 - May 2003
Skills
Process Improvement, SDLC, Disaster Recovery, IT Management, Vendor Management, ITIL, IT Strategy, SharePoint, PMP, Business Analysis, IT Service Management
Education
Grove City College 1994 — 1998
Bachelor's degree, Biology, General
Alliance Data March 2004 - March 2010
Jefferson Wells 2002 - 2004
Bank of America 1996 - 2002
Total Assets Protection 1988 - 1991
Education
Golden Gate University
BBA, Business, IT, Economics
W. Calvin Smith, II, P.C. June 2013 - Present
King & Spalding August 2012 - May 2013
Superior Court of Fulton County August 2011 - December 2011
FGV - Rio De Janeiro, Brazil July 2011 - July 2011
DeKalb County Public Defender May 2011 - June 2011
Georgia Justice Project October 2010 - April 2011
Johannes Kepler University - Linz, Austria May 2010 - June 2010
Dalmatian Publishing Group November 2007 - February 2009
Secure Management, LLC July 2006 - November 2007
Alliance Data September 2000 - July 2006
Skills
Civil Litigation, Variance Analysis, Criminal Law, Criminal Defense, Accounting, Forecasting, Courts, Accounts Receivable, Legal Research, Auditing, Hearings, Personal Injury, Alternative Dispute..., Mediation, Trials, Litigation, Financial Reporting, Analysis, Appeals, Financial Analysis, Public Speaking, Motions, Finance, Account Reconciliation, Project Planning, Westlaw, Lexis, Community Outreach, Contract Negotiation, Arbitration, Legal Writing, Budgets, General Ledger, Legal Assistance, Financial Statements, Negotiation, Accounts Payable
Education
Georgia State University
Juris Doctor
Jacksonville State University
Bachelors of Science, Finance
Fiserv May 2014 - Present
JPMorgan Chase September 2013 - May 2014
JPMorgan Chase May 2012 - September 2013
JP Morgan Chase March 2010 - May 2012
Alliance Data 2008 - 2010
Skills
Strategy, Cross-functional Team..., Analysis, Segmentation, Market Research, Market Analysis, Data Analysis, Business Planning, Marketing, Process Improvement, Product Development, Management, Strategic Planning, Competitive Analysis, Analytics, Marketing Research, SAS
Education
The Ohio State University 2006 — 2008
Master of Applied Sciences, Statistics
George Mason University 2002 — 2006
Bachelors of Science, Mathematics, Economics
U.S. Bank December 2013 - Present
U.S. Bank April 2013 - Present
CSC November 2010 - April 2013
Citigroup February 2006 - March 2010
Alliance Data April 2003 - April 2005
Alliance Data March 2000 - April 2003
Alliance Data January 1999 - March 2000
Skills
Project Management, Call Center, Customer Service, Data Migration, Process Engineering, Training, Visual Basic, Sla, Functional Requirements, Credit, Strategy, Proposal Writing, Team Building, Software Documentation, Process Improvement, Call Centers, Management, Customer Satisfaction, Business Analysis, CRM
Education
Friends University 2001 — 2003
Bachelors, Computer Information Systems
Johnson County Community College 1999 — 2001
Certified Local Area Networking Administrator, Computer Science
Alliance Data January 2013 - Present
T-Mobile August 2003 - September 2012
Skills
Call Center, Telecommunications, Performance Management, Coaching, Customer Satisfaction, Customer Experience, Workforce Management, Customer Service, Customer Retention, Wireless, Team Leadership, Team Building, Change Management, Vendor Management, Leadership Development, Training, Microsoft Office, Call Centers, Training Delivery, Time Management, Human Resources, Leadership
Education
Information Technology Institute 2000 — 2001
Applied Information Technology, Information Technology
Georgia State University 1990 — 1992
Political Science and Government
Conifer Health Solutions 2006 - 2010
Telvista Inc 2004 - 2006
Alliance Data 1998 - 2004
Education
Howard University
BA, English and Education
Alliance Data June 2012 - December 2012
Lucky Dog Cafe June 2011 - March 2012
Promotions One July 2006 - April 2011
Ram Technologies January 2005 - February 2011
Ohio Commercial Real Estate January 2002 - January 2007
Skills
Management, Real Estate, Sales, Team Leadership, Strategic Planning, Process Improvement, Event Planning
Education
Indiana Wesleyan University 1998 — 2001
Bachelors of Science, Business Administration
Ottawa-Glandorf Highschool 1995 — 1998
Fusion Global Solutions June 2014 - Present
Symantec March 2014 - July 2014
Copart January 2013 - January 2014
Novartis Institutes for BioMedical Research March 2012 - February 2013
Randstad Technologies March 2008 - February 2013
Apple Inc. March 2011 - March 2012
LLBean June 2010 - March 2011
FedEx Services July 2009 - June 2010
Alliance Data April 2009 - July 2009
Ingersoll Rand (formerly Trane Inc.) March 2008 - March 2009
Skills
Web Services, Spring, Java, Hibernate, Enterprise Architecture, iOS development, Android, Agile Methodologies, JUnit, Web Development, JBoss Application Server, jQuery, XML, JSF, Solr, Scala, Apache Camel, Spring Framework
Education
University of Wyoming 2002 — 2004
Masters, Computer Engineering
Jawaharlal Nehru Technological University 1998 — 2002
Bachelors in Technology, Computer Science and Engineering
Alliance Data November 2008 - Present
Education
Front Range Community College 2010 — 2012
CEC March 2015 - Present
Boy Scouts of America January 2012 - February 2015
MedAssets August 2010 - July 2011
Cognizant Technology Solutions April 2008 - October 2008
Alliance Data August 2006 - April 2008
Verizon Wireless April 1999 - April 2005
Skills
ERP Program Management,..., Business Process..., Program Management, SDLC, PeopleSoft, Requirements Analysis, ERP, Outsourcing, IT Strategy, CRM, Project Management
Education
Middle Tennessee State University 1989 — 1992
M.S
Indian Institute of Science 1987 — 1989
M.Tech
Sri Venkateswara University
Alliance Data March 2012 - Present
Collective Brands, Inc. March 2010 - February 2012
Washington University in St. Louis April 2006 - February 2010
Self Employed Independent Peoplesoft Consultant September 2003 - April 2006
Education
Kakatiya University 1998 — 2001
MCA, Computer Science
Experian Information Solutions February 2014 - Present
IBM contractor at Wal-Mart June 2012 - January 2014
SunGard contractor at Fidelity February 2012 - March 2012
Fujitsu America (formerly Alliance Data's IT) June 2009 - November 2010
Alliance Data November 2000 - July 2009
Bank of America August 1998 - September 2000
AIG American General (formerly USLife Systems Corp) July 1993 - June 1998
JC Penney Business Services May 1989 - June 1993
Experian (formerly TRW and Chilton Corp) June 1988 - April 1989
Lennox International 1984 - 1988
Skills
CICS, Performance Tuning, CICSPlex, SMPE, VSAM, JCL, Omegamon, CICS/DB2 Interface, IMS DB, WebSphere MQ, TMON, Assembler, SMF, SAS, RMF, System Automation, OPS/MVS, REXX, VTAM, COBOL, Data Center, ITIL, IMS DB/DC
Education
Western Illinois University 1980 — 1983
BB, Computer Science
Illinois College 1977 — 1979
Alliance Data February 2014 - Present
Quest Diagnostics June 2012 - May 2013
Skills
R, SAS/SQL, Matlab, SAS Certified Base..., SAS, SAS/Macro, SAS/Graph, SAS/STAT, SAS/ODS, SPSS, VBA, Cognos, C Language, Arenas, Vensim, AutoMod, Premiere, Microsoft Office, MS Excel Pivot Tables, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Visio, MS Project, Access, SQL, Statistical Modeling, Data Mining, Time Series Analysis, Survival Analysis, Categorical Data..., Logistic Regression, Design of Experiments, Data Analysis, SAS programming
Education
Rutgers, The State University of New Jersey-New Brunswick 2011 — 2013
Master's degree, Statistics
Fudan University 2007 — 2011
Bachelor's degree, Management Science
Alliance Data October 2013 - Present
C&E Showmasters April 2008 - Present
Athens Community Center April 2010 - July 2013
Skills
Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Time Management, HTML5, CSS, SQL, MySQL, PhpMyAdmin, Personal Training, Exercise Physiology, Exercise Design, Achieve Global Certified, SNAP
Education
Free Code Camp 2015 — 2016
Computer Science
Ohio University 2009 — 2013
Bachelor of Science (B.S.), Exercise Physiology
Hocking College 2007 — 2009
Associate of Science (A.S.), Fitness Management
Aerotek September 2012 - Present
J.P. Morgan February 2011 - July 2012
J.P. Morgan November 2009 - February 2011
Alliance Data November 2008 - November 2009
Alliance Data September 2007 - November 2008
Ohio Department of Public Safety September 2006 - August 2007
Skills
Banking, Risk Management, Process Improvement, Business Analysis, Financial Analysis, Credit, Financial Services, Securities, Access, Microsoft Excel, Asset Management, Customer Service, Investments, Call Centers, Data Analysis, Loans, Project Management
Education
Kaplan University 2009 — 2010
Paralegal Post Baccalaureate Certificate
The Ohio State University 2003 — 2007
Criminology Minor in African American African Studies
Alliance Data April 2004 - Present
Alliance Data September 1996 - April 2004
Home Quarters, LLC March 1994 - February 1996
Hechinger Company March 1985 - March 1994
Skills
Call Center, Leadership, Credit Card, Marketing Compliance, Organizational Skills, Customer Service, Retail, Managerial
Education
Ohio Dominican University 2000 — 2002
Bachelor's degree, Business Administration and Management, General
Juniata College 1976 — 1979
None, Pre-Medicine/Pre-Medical Studies
Gardendale Assisted Living May 2012 - Present
Alliance Data 2001 - 2010
Dement Chiropractic July 2002 - January 2003
Pizza Hut January 2000 - August 2000
Skills
Microsoft Office, Time Management, Customer Service, Microsoft Excel, Outlook, Healthcare, Call Centers, Microsoft Word, Process Improvement, Strategic Planning, Customer Satisfaction, Data Entry
Education
Front Range Community College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Tyler Junior College 2003 — 2007
Degree not attained, Pre-req's for Nursing
Cushing ISD 1994 — 1998
High School Diploma
Time Warner Cable November 2014 - Present
Time Warner Cable July 2013 - November 2014
Time Warner Cable /Legacy Insight Communications , Columbus OH November 2011 - July 2013
Insight Communications July 2010 - November 2011
Alliance Data October 1995 - April 2011
Skills
Call Centers, Customer Service, Team Building, Management, Customer Experience, Process Improvement, Leadership, Customer Satisfaction, Account Management, Customer Retention, Training, Team Leadership, Telecommunications, Cross-functional Team..., Employee Training, Microsoft Office, Employee Relations, Project Management
Education
Hampton University
The Ohio State University
Mardi Gras Casino and Resort November 2009 - Present
Tri-State Racetrack and Gaming Center September 2005 - May 2007
Alliance Data November 2003 - June 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Microsoft Word, Analysis, Team Building, Project Management, Budgets, Team Leadership, Private Investigations, Windows, Event Management, Change Management, Management, Business Analysis, Negotiation, Social Media
Education
Kanawha Valley Community and Technical College 2010 — 2014
Associate of Science (A.S.), Computer Networking
JPMorgan Chase March 2015 - Present
JPMorgan Chase July 2013 - March 2015
Alliance Data August 2007 - June 2013
Alliance Data November 2004 - August 2007
MedcoHealth Solutions September 1998 - October 2003
Miami University August 1992 - December 1997
Skills
Outlook, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Process Improvement, Legal Compliance, Microsoft Word, Corporate Governance, Project Management, Social Media, Strategic Planning, Leadership Development, Team Building, Call Centers, Policy, Coaching, Project Planning
Education
Indiana University Bloomington
Bachelor of Arts (B.A.), Psychology and Sociology
Miami University
Master of Arts (M.A.), Social Psychology
Intermedix July 2013 - Present
Alegeus Technologies June 2011 - July 2013
Bank of America Home Loans August 2007 - April 2011
McKesson ServiceFirst March 2007 - July 2007
Alliance Data October 2006 - March 2007
Citi Financial May 2006 - September 2006
Stewart Mortgage Information November 2003 - May 2006
BMC Software December 2002 - November 2003
LIT Group October 2001 - April 2002
Los Angeles Times May 1998 - April 2001
Skills
Microsoft SQL Server, SSIS, SSRS, Visual Basic, XML, HTML, Business Intelligence, Crystal Reports, CSS, Microsoft Office, Access, Databases, SQL, Data Warehousing, ETL, VBA, Systems Analysis, Data Migration, Requirements Gathering
Education
Irvine Valley College
USN/USMC Computer Technical Schools
Computer and Information Sciences and Support Services
USN/USMC Electronic Technical Schools
Electrical/Electronics Maintenance and Repair Technology
USN/USMC Mechanical Technical Schools
Airframe Mechanics and Aircraft Maintenance Technology/Technician
USN/USMC Statistics Analysis School
Mathematical Statistics and Probability
Alliance Data August 2014 - May 2015
Sprint October 2013 - March 2014
Party City October 2012 - October 2013
Education
Kansas City Kansas Community College
Registered Nursing/Registered Nurse
Kansas State University
Sociology
PepsiCo 2008 - 2011
Alliance Data 2004 - 2008
Skills
Retail, Process Improvement, Training, Cross-functional Team..., Sales Operations, Inventory Management, Performance Management, Supply Chain, SAP, Management, Team Building, Team Leadership
Education
Jackson State University
Bachelor's Degree, Business Administration and Management, General
Richland Community College
Human Resources Management and Services
Pfizer September 2014 - Present
McClellan Automation Systems March 2013 - May 2014
Applied Materials/Varian Semiconductor February 2012 - October 2012
CompuCom Systems, Boston, Massachusetts September 2011 - February 2012
LL Computers July 2008 - January 2012
Alliance Data January 2004 - July 2008
Skills
Microsoft Server..., Active Directory, Windows 7 (both 32-bit..., Windows WSUS, SonicWall, CompTIA A+, CompTIA Network+, HDI Support Center..., Certified Technician,..., MCSA (Microsoft...
Education
Kaplan University 2010 — 2012
Bachelor's Degree, Information Technology, 3.0
Georgia Northwestern Technical College 2002 — 2003
Associate's Degree, Information Technologies, 3.0