Alliance Data
Industry: IT service management company
DescriptionAlliance Data Systems Corporation is a publicly traded provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data. Number of employees: ~20,000 (December 2017) Headquarters: Plano, Texas, United States Revenue: 7.719 billion USD (2017) Subsidiaries: Conversant, LoyaltyOne, CJ Affiliate, Comenity LLC,
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Alliance Data Employees
inVentiv Creative Studio May 2015 - Present
Alliance Data January 2014 - April 2015
Resource August 2012 - January 2014
Resource Interactive April 2011 - August 2012
Fahlgren July 2010 - March 2011
Fahlgren May 2007 - September 2010
Matlock Capital 2003 - 2007
LSYdigital 2000 - 2002
Skills
Digital Strategy, Integrated Marketing, User Experience, Online Advertising, Project Management, IT Strategy, Interactive Marketing, Digital Marketing, Information Architecture, Mobile Marketing, E-commerce, Social Media Marketing, Web Analytics, Interactive Advertising, Email Marketing, WordPress, Online Marketing, Web Development, Analytics, User Interface Design, SEO, Mobile Applications, SEM, Google Analytics, Web Project Management, Digital Media, Content Strategy, Marketing Strategy
Education
University of Richmond 1996 — 2000
BA/BS, Business Administration
SDA Bocconi 1998 — 1998
Epsilon July 2015 - Present
Pizza Snob August 2014 - June 2015
Epsilon June 2014 - August 2014
Alliance Data June 2012 - August 2012
Skills
Social Media
Education
Texas Tech University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Marketing/Management, Marketing/Management GPA 3.0
Richmond, The American International University in London 2014 — 2014
Southlake Carroll High School 2006 — 2010
CA Technologies September 2013 - Present
Trinity Industries, Inc. August 2013 - September 2013
eRecyclingCorps April 2013 - August 2013
Currently Seeking a New Opportunity November 2012 - March 2013
Hewlett-Packard August 2007 - October 2012
EDS Group January 2003 - July 2007
Excel Telecommunications January 1999 - January 2003
Excel Telecommunications April 1996 - December 1998
Alliance Data March 1990 - April 1996
Skills
Project / Program..., Cost Containment, Strategic Planning &..., Technology Optimization, Budget and Expense..., Operations Management, Change Management, Process Improvement, Profit & Loss (P&L), Transition and..., Strategic Planning and..., Contact Center..., Vendor Selection and ..., Customer Service, Microsoft Office, Windows, Call Center, Project Management, Service Delivery, Financial Services, Program Management, Outsourcing, Management, Strategic Planning, PMP, Budgets, Analysis, Vendor Management, Cross-functional Team..., Cost Accounting, Call Centers, Business Analysis, IT Strategy, Customer Satisfaction, Software Documentation, Risk Management, CRM, Leadership, Strategy, Integration, PMO, ITIL, Start-ups, Information Technology, Stakeholder Management, System Deployment, Resource Management, Project Planning, SDLC, Business Process...
Education
Portland State University
Bachelors of Science
Chase Paymentech 2012 - Present
Fidelity National Information Services - NYCE 2008 - 2012
ACI Worldwide - S1 - Postilion 2006 - 2008
First Data Corporation 2005 - 2006
ACI Worldwide - S2 Systems 2000 - 2005
Alliance Data 1988 - 2000
JCPenney 1984 - 1990
Skills
Account Management, POS, New Business Development, ATM, Credit Cards, Consultative Selling, Prospects, Direct Sales, Electronic Payments, Customer Relations, Payments, Sales Support, Lead Generation, E-commerce, Retail, RFP, Solution Selling, Software Sales, Financial Institutions, EFT, Thought Leadership, Customer Service, Cards, Debit Cards, Online Payments, Payment Processing, Mobile Payments, Payment Systems, Payment Solutions, Merchant Services, Payment Gateways, Prepaid Cards, Mobile Commerce, Transaction Processing, PCI DSS, Strategic Partnerships, Debit, Credit Card Processing, ACH, Electronic Funds..., Sales, Payment Card Processing, Sales Operations, Sales Management, Acquiring, Payment Industry, E-payments, Selling, EMV
Education
Oklahoma State University 1978 — 1983
Bachelor of Science, Engineering
American Express February 2014 - Present
American Express April 2011 - February 2014
Huntington National Bank August 2010 - April 2011
Weber Associates 2010 - November 2010
Barclays Bank PLC, Barclaycard, UK 2007 - 2009
Barclaycard 2007 - 2008
Alliance Data 2004 - 2007
Providian Financial July 2001 - December 2003
AT&T 1991 - 1999
Skills
Financial Services, Global Management, International..., Litigation Management, Bankruptcy, Customer Service, Voice of the Customer, Spanish, Sales, Expense Management, Value Chain Analysis, CRM, Management, Cross-functional Team..., Process Improvement, Call Center
Education
Otterbein University
Bachelor's, Business Administration
United Health Group January 2015 - Present
UnitedHealth Group January 2014 - Present
UnitedHealth Group July 2007 - January 2014
Eschelon Telecom 2004 - 2007
Target 2003 - 2004
Alliance Data 2000 - 2003
Carlson Marketing Group 1996 - 2000
Northwest Airlines 1996 - 2000
Skills
Vendor Relations, Visio, Program Management, Call Center, MS Project, Management, Call Centers, Process Improvement, Forecasting, Project Management, Marketing, Vendor Management, Disaster Recovery, Business Analysis, Software Documentation, Strategy, CRM, Cross-functional Team..., Business Intelligence, Business Process...
Education
Saint Mary's University of Minnesota 2009 — 2014
MBA, International Business
University of Wisconsin-Stout 1992 — 1996
BS, Business Administration
Boiler Communication January 2015 - Present
Alliance Data May 2015 - August 2015
Campton United November 2014 - August 2015
Purdue University April 2012 - April 2015
St. Charles Park District May 2012 - January 2015
Skills
Leadership, Marketing, Communication, Management, Team Leadership, Strategic Communications, Social Media Marketing, Time Management, Facebook, Marketing Communications, Community Outreach, Brand Development, Critical Thinking, Microsoft Office, Event Planning, Organization, Advertising, Loyalty Marketing, Adaptability, Crisis Management, Public Relations, Credit Analysis, CPM Reporting, Collateral Development, Credit Card Analytics
Education
Purdue University 2012 — 2016
Public Relations and Strategic Communication, Public Relations, Junior
St. Charles East High School 2008 — 2012
Next Complex Change (NCC) Ventures August 2008 - Present
DB&A - DeWolff, Boberg & Associates, Inc January 2012 - December 2012
Alliance Data September 2007 - June 2008
Alliance Data October 2005 - August 2007
Limited Brands (Mast Industries) February 2004 - April 2005
Limited Brands October 2000 - February 2004
Limited Logistics Services 1998 - 2000
KPMG/ Webb Shirley 1995 - 1998
Skills
Strategy, Leadership, Supply Chain Management, Outsourcing, Program Management, Management, Change Management, Project Management, Business Process Design, Business Planning, CRM, Metrics, ERP, Project Planning, Supply Chain, Product Development, Procurement, Analysis, Business Transformation, Process Improvement, Cross-functional Team..., Organizational...
Education
The University of Texas at Austin - The Red McCombs School of Business 1993 — 1995
MBA, Strategy, Operations, Finance and Management
Oklahoma State University 1985 — 1987
BS Civil Engineering, Civil Engineering
Washington University in St. Louis 1983 — 1985
BSCE, Civil Engineering
Walmart eCommerce September 2015 - Present
iQor January 2014 - June 2015
T-Mobile June 2012 - June 2013
T-Mobile October 2008 - June 2012
Wells Fargo January 2007 - July 2008
Alliance Data May 2005 - December 2006
Skills
Customer Satisfaction, Customer Service, Invoicing, Telephone Skills, Troubleshooting, Customer Experience, Networking, Insurance, Fax, Credit Cards, Call Centers, Payments, Customer Retention, Access, Leadership, Team Leadership, Technical Support, Microsoft Word, Microsoft Office, Time Management, Training
Education
Lincoln Humanities/Communications Magnet High School 1996 — 2006
High School Diploma, Journalism
Paul Quinn College 2000 — 2005
"BS", Business Administration
A Place To Call Om 2012 - Present
Granville Fitness 2006 - 2012
Alliance Data 1988 - 2000
Skills
Registered Yoga Teacher, Yoga, Hatha Yoga, Fitness Training, Meditation, Pilates, Wellness, Treatment, Relaxation, Wellness Coaching, Wellbeing
Education
Otterbein College 1983 — 1987
Bachelor of Arts (B.A.), Political Science and Government
Tippecanoe High School
Schafer Environmental Consulting, Inc. May 2010 - January 2013
Alliance Data 1997 - 2009
Alliance Data Systems 1996 - 2009
Skills
Team Building, Telecommunications, Customer Service, Process Improvement, Account Management, Microsoft Office, Project Management, Budgets, Management, Vendor Management, Team Leadership, New Business Development, Program Management, Operations Management, Business Analysis, Strategic Planning, Project Planning, Contract Negotiation, Visio, Customer Satisfaction, Integration, Troubleshooting, Change Management, System Administration, Sales, Training, Leadership, Call Centers, Cross-functional Team..., Analysis, Performance Management, Software Documentation, Risk Management, CRM, Coaching, Employee Relations, Data Analysis, Business Process..., Quality Assurance, Access, Customer Retention, Leadership Development, Business Development, Customer Experience, Six Sigma, Human Resources, Security, Outsourcing, SharePoint, SDLC
Education
Rutgers University – Camden
Business and Accounting
University of Colorado Boulder
Psychology
University of Denver
CIS
Borden Dairy Company March 2013 - Present
Pernod Ricard USA April 2012 - March 2013
National Envelope November 2011 - April 2012
Miraca Life Sciences, Inc May 2009 - September 2011
Raytheon June 2007 - January 2009
Alliance Data February 1996 - May 2007
Skills
SQL Query, Power Pivot, PeopleSoft, FRx, nVision, SAP Financial, Modeling, Sarbanes-Oxley Act, Process Improvement, Auditing, SQL, Consolidation, Forecasting, Financial Reporting, Financial Analysis, Variance Analysis, Essbase, Accounting, Analysis, Budgets, Finance, Leadership, Management, Operations Management, PowerPivot
Education
Southeastern Oklahoma State University 1997 — 1999
MBA, Management
Southeastern Oklahoma State University 1991 — 1995
BS, Accounting
Syncroness January 2015 - Present
GLG (Gerson Lehrman Group) January 2013 - Present
St. Jude Medical August 2013 - January 2015
Advanced Molding Technologies November 2012 - August 2013
Phillips-Medisize Corporation January 2011 - September 2012
Spectrum Plastics Group February 2007 - January 2011
Rite Aid September 2005 - March 2007
Efficient Forms LLC January 2005 - September 2005
EchoStar March 2003 - August 2003
Alliance Data March 2000 - January 2003
Skills
Program Management, Six Sigma, Lean Manufacturing, Vendor Management, Process Improvement, Manufacturing, Team Building, Product Development, Cross-functional Team..., Team Leadership, New Business Development, Negotiation, Customer Service, Microsoft Office, Analysis, Strategic Planning, Purchasing, Supply Chain Management, Validation, ISO 13485, Margin Analysis, Quoting, Continuous Improvement, Operations Management, Change Management, Engineering, ERP, Quality Assurance, Supply Chain, Cost Reduction, Account Management, Process Development, Business Planning, MS Project, Planning, SPC, Problem Solving, Budgeting, Sales Management, Quality Management, Procurement, ISO, Microsoft Word, Medical Devices, Budgets, Strategy, Management, Manufacturing..., Process Engineering, Project Planning
Education
Regis University 2010 — 2012
MBA, Strategic Management
Villanova University 2010 — 2010
Certificate, Project Management
University of Denver - Daniels College of Business 2001 — 2005
BSBA, Management
Northglenn High School 1997 — 2001
General
LanierStudio January 2014 - Present
Huntington National Bank September 2002 - April 2011
Alliance Data February 2000 - February 2003
The Logistics Company May 1999 - February 2000
The Fayetteville Observer May 1996 - May 1999
The Cotton Exchange December 1994 - February 1996
Champion July 1990 - December 1994
U.S. Army XVIII Airborne Corps August 1985 - August 1989
Skills
Illustration, Graphic Design, Painter, Graphics, Illustrator, QuarkXPress, Art, Mac, Photoshop, Photography, Painting, Book Covers, Printmaking, Screen Printing, Fine Art, Drawing, Visual Arts, Adobe Creative Suite, Logo Design, Art Direction, InDesign
Education
Saint Xavier University
Chicago Vocational HS
Commercial and Advertising Art
iHeartMedia August 2015 - Present
RadioShack 2014 - 2015
Alliance Data June 2010 - March 2014
Maxim Integrated Products October 2007 - June 2010
Alcatel 2001 - 2007
Alcatel-Lucent / Human Resources 1995 - 2001
Skills
Human Resources, Payroll, Employee Relations, Deferred Compensation, Accounting, Executive Pay, PeopleSoft, HRIS, Customer Service, Compensation & Benefit, Recruiting, Microsoft Excel, Outlook, HR Policies, Microsoft Office, Microsoft Word, PowerPoint, SAP
Education
Our Lady of the Lake University 1998 — 2005
Bachelor of Arts, Management
Robintek September 2015 - Present
Coldwell Banker King Thompson May 2011 - September 2015
Horizon Science Academy High School March 2011 - June 2014
RevLocal February 2013 - September 2013
JP Morgan Chase October 2009 - January 2011
First Investors Corporation April 2009 - September 2009
M/I Homes August 2007 - March 2009
Alliance Data May 2006 - July 2007
Skills
Marketing, Social Media Marketing, Social Media, Online Marketing, Social Networking, Customer Service, Web Marketing, Facebook, Advertising, Sales, Blogging, Marketing Strategy, Online Advertising, Entrepreneurship, SEO, Public Relations, Email Marketing, Leadership, Account Management, Digital Marketing, Media Relations, Marketing Communications, Small Business, Educational Leadership, Training & Development, Promotions, Team Leadership, Microsoft Excel, Direct Marketing, Lead Generation, New Business Development, Employee Training, SEM, Google Analytics, Public Speaking, Event Planning, Event Management, Selling, Budgets, Market Research, Business Development, PPC, Paid Search Strategy, Paid Search Campaigns
Education
Otterbein College 2001 — 2005
B.A., Business Administration
Westerville South 1997 — 2001
New Vista Associates January 2007 - Present
Netsmart Technologies (CMHC Systems) November 2004 - October 2006
ECNext 2003 - 2004
Alliance Data 2001 - 2002
Sterling Commerce 1998 - 2001
Renaissance 1997 - 1998
Skills
Strategic Planning, Program Management, IT Management, P&L responsibility, Vendor Management, Negotiation, Management Consulting, Contract Negotiations, Mentoring, Software Development, Professional Services, Data Warehousing, Start-ups, PMO, Budgeting, Turnarounds, Team Building, Web Applications, Change Management, Business Strategy, Contract Negotiation, Business Planning, IT Strategy, Strategy Development, Project Portfolio..., Budgets, Strategy, Project Planning, Management, Business Process..., Cross-functional Team..., SDLC, Business Intelligence, ERP, Process Improvement, Project Management, PMP, Business Process, Leadership, Requirements Analysis, Business Analysis, Quality Assurance, Mergers & Acquisitions, Consulting, P&L Management, Integration, Executive Management, Information Technology, SaaS, Enterprise Software
Education
U.S. Air Force Institute of Technology 1990 — 1992
MS
Wright State University
MBA
Purdue University 1983 — 1986
BS
PwC June 2014 - Present
PwC August 2011 - June 2014
PRTM March 2011 - August 2011
Horizons Novus Inc. 2010 - 2011
Sitel 2007 - 2010
Clientlogic Operating Corporation 2000 - 2007
Alliance Data 1997 - 2000
Electronic Payment Services, Inc. 1995 - 1997
CoreStates Financial, Corp 1988 - 1995
Colonial Penn Life Insurance 1983 - 1988
Skills
Enterprise Architecture, Project Management, Vendor Management, Operational Excellence, Information Security, IT Service Management, Strategic Sourcing, ERP, Telecommunications, Business Transformation, Outsourcing, BPO, ITIL, Management Consulting, Program Management, Call Centers, Leadership, IT Management, Data Center, Business Analysis, Management, Strategy, Enterprise Software, Information Technology, Operations Management, Project Planning, Mergers & Acquisitions, IT Strategy, Business Process, Strategic Planning, Business Process..., Governance, Process Improvement, Project Portfolio..., CRM, Service Delivery, Change Management, PMO, Business Intelligence, Cross-functional Team..., Offshoring, Professional Services, Integration, Consulting
Education
Rutgers University – Camden
Life Line Screening September 2014 - Present
The Scotts Miracle-Gro Company January 2013 - July 2014
Standard Register May 2010 - January 2013
adplex April 2008 - August 2009
Alliance Data September 2005 - September 2007
Digitas April 2004 - August 2005
TRANZACT April 2003 - April 2004
Gillespie Advertising 2000 - 2001
Skills
Relationship Marketing, Customer Loyalty, Direct Marketing, Loyalty Programs, Customer Retention, Online Marketing, Voice of the Customer, Brand Loyalty, Data Analysis, Photography, Account Management, Analytics, Integrated Marketing, Database Marketing, Advertising, Email Marketing, Brand Development, CRM, Enterprise Software, E-commerce, Salesforce.com, Segmentation, Cross-functional Team..., B2B, Multi-channel Marketing, Strategy, Direct Mail, Customer Acquisition, Marketing, SEO, Customer Insight, Business Development, Interactive Marketing, Management, Sales, Leadership, Marketing Strategy, Strategic Planning
Education
Rider University 1995 — 1999
BS/BA, Marketing & Advertising
Heartland Payment Systems October 2012 - Present
Direct Energy January 2008 - Present
Direct Energy Business Services 2008 - Present
Direct Energy January 1999 - Present
Direct Energy January 2004 - January 2008
Direct Energy 2004 - 2008
Direct Energy January 1999 - January 2004
Alliance Data 2001 - 2004
Skills
Process Improvement, Workforce Management, Call Center, Talent Management, Customer Experience, IEX, Business Process..., Vendor Management, Customer Satisfaction, Customer Retention, Team Leadership, Avaya, Change Management, Customer Service, Quality Assurance, Visio, Call Centers, Training Delivery, Coaching, Telecommunications
Education
San Francisco State University
San Francisco State University
Sociology and General Studies; General Studies
JPMorgan Chase February 2010 - Present
Alliance Data February 2007 - January 2010
Skills
Bilingual, Management, Project Management, Project Planning, Budget, Capacity Planning, Recruiting, Speech, Award Ceremonies, Portuguese, Spanish, PowerPoint, Living Abroad, Building Relationships, Legal Documents, Customer Service, Credit, Call Center, Training, Outlook, Time Management, Call Centers, Budgets, Team Leadership, Microsoft Word, Social Networking, Microsoft Excel, Analysis
Education
Otterbein College 2009 — 2012
Bachelor of Arts (BA), Communication, General
Verizon August 2013 - Present
Veracity Consulting June 2012 - November 2014
Infinite Computer Solutions October 2011 - August 2013
Epiq Systems June 2010 - April 2012
ScriptPro November 2009 - June 2010
Capgemini NA September 2006 - November 2009
Alliance Data June 2005 - July 2006
Cyntergy Technology October 2004 - June 2005
ConocoPhillips March 2004 - October 2004
Omega Technologies December 2003 - March 2004
Skills
Unix, System Administration, SAN, Solaris, VMware, Computer Security, Linux, Storage Area Networks, Data Center, ITIL, Integration, Virtualization, Security, IT Management, Infrastructure
Education
Southeastern Oklahoma State University 1997 — 1999
SANS Mardi Gras 2004
CSC November 2013 - Present
Merlot Magic, Inc 2005 - Present
Aequus Technologies July 2006 - October 2012
SITEL 1999 - 2003
ClientLogic 1999 - 2003
Alliance Data 1996 - 1999
Skills
VoIP, IT Management, Data Center, Cloud Computing, Vendor Management, IT Strategy, Outsourcing, Telecommunications, IT Operations, Call Center, Business Analysis, Program Management, Integration, Enterprise Architecture, Technology Management, SaaS, CRM, Business Intelligence, IT Service Management, BPO, Project Management, Outsourcing Management, Enterprise Software, Infrastructure..., PMO, Call Centers, Start-ups, Management, VMware, Business Process, Business Process..., PMP, Networking, Management Consulting, Process Improvement, Pre-sales, Leadership, ERP, Consulting, Information Technology, ITIL, Account Management, Strategy, Service Delivery, Professional Services, IT Outsourcing, Executive Management, Mergers & Acquisitions, Strategic Planning, Project Portfolio...
Education
Purdue University 1978 — 1982
BSIM, Management, Computer Science
Purdue University 1978 — 1982
BSIM, Management IT and Engineering
RelayHealth DeveloperMcKesson2007 - Present
RelayHealth (McKesson) 2007 - Present
DTAG 2005 - 2006
Total Resolution 2005 - 2006
Alliance Data 2003 - 2005
Alliance Data 2003 - 2005
Williams Communications 1999 - 2003
WilTel Communications 1999 - 2003
CFS Commercial Financial Services 1996 - 1999
Commercial Financial Services 1996 - 1998
Skills
.NET, C#, Java, Database Design, Visual Basic, T-SQL, ASP.NET, XML, Visual Studio, PL/SQL, Web Services, Software Development, SDLC, C++, VB.NET, IIS, JavaScript, SQL, Databases, SOA, Unix, SQL Server, Informatica, C, Application Development, AJAX, Agile, Linux, Windows, Perl, PHP, Architecture, Data Warehousing, jQuery, Business Intelligence, Apache, Requirements Analysis, JSP, Unix Shell Scripting, WCF, Microsoft SQL Server, Oracle, SSRS, Agile Methodologies
Education
Oklahoma State University 1988 — 1992
Memorial
Grange Insurance March 2014 - Present
HRACO Human Resources of Central Ohio January 2010 - December 2014
Talent Resource Group August 2010 - November 2014
Spherion Staffing January 2006 - August 2010
Alliance Data July 2001 - January 2006
The McGraw-Hill Companies August 1999 - July 2001
Adecco January 1994 - August 1999
US Army September 1989 - February 1993
Skills
Human Resources, Call Center, Applicant Tracking..., College Recruiting, Talent Acquisition, Sales Management, Recruitment/Retention, Training & Development, Executive Search, Strategic Planning, Organizational..., IT Asset Management, Recruiting, Networking, Employee Engagement, Employee Relations, Service Delivery, Staff Management, New Business Development, Non-profit..., Retail, Team Leadership, Cross-functional Team..., Strategic Negotiations, Building Relationships, Business Development, Job Analysis, Training, Sales, Personnel Management, Employee Training, Talent Management, Customer Retention, Onboarding, Temporary Placement, Employee Benefits, Staffing Services, Technical Recruiting, Leadership, Internet Recruiting, HR Consulting, Benefits Negotiation, Screening, Contract Recruitment, Temporary Staffing, Sourcing, Interviews, Performance Management, Management, Hiring
Education
Otterbein University 2002 — 2004
Human Resource Management
Xenia High School 1985 — 1989
Walmart April 2015 - Present
CROWNED BY ASSOCIATION January 2007 - January 2015
Time Warner Cable June 2012 - February 2014
Wells Fargo May 2009 - April 2011
WELLS FARGO FINANCE May 2009 - April 2011
Alliance Data September 2007 - May 2009
T-Mobile November 2003 - September 2007
T-Mobile November 2003 - September 2007
T-MOBILE WIRELESS April 2001 - September 2007
T-Mobile April 2001 - May 2002
Skills
Microsoft, Microsoft Office, Microsoft Windows 98, Microsoft Works, PowerPoint, Excel, Outlook, XP, Windows 95, Windows Server 2003, Customer Service, Training, Microsoft Excel, Call Centers, Customer Satisfaction, Team Leadership, Telecommunications, Process Improvement, Team Building, Windows Server, Management, Analysis, Coaching, Recruiting, Customer Retention, Interviews, Program Management, Human Resources, Staff Development, Troubleshooting, Public Speaking, Customer Experience, Hiring, Leadership, Performance Management, Leadership Development, Employee Training, Employee Relations, Start-ups, Software Documentation, Account Management, Vendor Management, Retail, Sales, Cross-functional Team..., Operations Management, Time Management, Change Management, Salesforce.com, Workforce Management
Education
Wake Technical Community College 2013 — 2013
Project Management
Park University 2006 — 2009
Bachelor of Science, Social Psychology
Kansas City Kansas Community College 2000 — 2003
Associate of Science (A.S.), Business Administration, Management and Operations
Southern Ute Indian Tribe June 2015 - Present
Vail Resorts November 2011 - June 2015
EffectiveUI January 2008 - December 2011
Jeffco Public Schools September 2007 - May 2008
Alliance Data January 2003 - September 2007
STUART C IRBY CO January 2002 - January 2003
Williams Energy January 2000 - January 2002
Williams Communications January 1999 - January 2000
West Teleservices January 1998 - January 1999
AMERICAN ELECTRIC POWER (AEP) January 1989 - January 1998
Skills
Project Management, Software Documentation, Software Development, Call Center, Process Improvement, Agile Methodologies, SDLC, Integration, Cross-functional Team..., Product Management, Quality Assurance, Business Process..., Scrum, PMP, Telecommunications, Business Analysis, Call Centers, Team Leadership, SharePoint, Software Project..., PMO, Vendor Management, Management, Requirements Analysis, Testing, Enterprise Architecture, Strategy, E-commerce, Agile Project Management, Business Process, Outsourcing, Business Intelligence, Business Requirements, Program Management, Requirements Gathering, Project Portfolio..., Resource Management, User Experience, Leadership, CRM, Web Applications, Visio, Consulting, IT Strategy, Mobile Devices
Education
Oklahoma State University 1984 — 1989
Bachelor, Science HRAD and Business Management
Jenks High School 1983 — 1984
CoreLogic 2012 - Present
Alliance Data May 2007 - 2012
Bank of America June 2003 - May 2007
GE Money November 1991 - June 2003
Skills
Process Improvement, Credit Cards, Call Center, Fraud, Leadership, Risk Management, Credit, Vendor Management, Six Sigma, Analysis, Workforce Management, Call Centers, Business Process..., Financial Services, Performance Management, Training, Operations Management, Management, Strategy, Customer Satisfaction, Customer Experience, Strategic Planning, Budgets, Outsourcing, Cross-functional Team..., Analytics, Executive Management, Forecasting, Portfolio Management, Business Analysis, Banking, Program Management, Change Management, CRM, Business Development, Team Building, Marketing, Team Management, Account Management, Team Leadership, Relationship Management, Customer Retention, Start-ups, Coaching, P&L Management, Product Management, BPO, Business Process, Business Strategy, Fraud Detection
Education
Pfeiffer University 1995 — 1998
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Stark State College of Technology
Associate of Arts and Sciences (AAS), Business Administration and Management, General
PacificSource Health Plans January 2015 - Present
SAIF Corporation December 2004 - January 2015
Information Concepts, Inc September 2004 - November 2004
Alliance Data January 2001 - August 2004
Orcom Solutions January 1999 - January 2001
Orcom Solutions January 1998 - January 1999
Orcom Solutions 1997 - 1998
Orcom Solutions April 1996 - 1997
Weyerhaeuser Company 1986 - 1996
Skills
Software Development, XML, Databases, Database Design, Requirements Gathering, SQL, VB.NET, ASP.NET, Business Analysis, Requirements Analysis, SDLC, Software Documentation, Data Warehousing, .NET, Programming, HTML, C#, Oracle SQL, Use Case Analysis, PL/SQL, CSLA, LINQ, SQL database design, Logical Data Modeling, Physical Data Modeling, Requirements Management, Agile, Application Development, Object Oriented Design, Web Development, Visual Studio, Web Services, Visual Basic, Unix, Visio, Systems Analysis, Data Modeling, Web Applications, Debugging, Bug Fixing, Software Requirements, Microsoft Excel, NHibernate, xUnit, MSTest, Microsoft Word, OOP, OO Software Development, Sc, Agile Methodologies
Education
Oregon State University 1982 — 1987
BS, Computer Science
Wells Fargo May 2009 - Present
WELLS FARGO FINANCE May 2009 - Present
Wells Fargo May 2007 - Present
CROWNED BY ASSOCIATION January 2007 - Present
Alliance Data September 2007 - May 2009
T-Mobile November 2003 - September 2007
Alliance Data April 2001 - September 2007
T-Mobile. April 2001 - May 2002
Education
Park University 2006 — 2009
BS, Social Psychology
Park University
Bachelor of Science, Social Psychology
Hitachi Consulting November 2014 - Present
Low T Center July 2014 - October 2014
Hitachi Consulting August 2013 - July 2014
Concentra Health Services December 2008 - May 2013
Alliance Data July 2006 - December 2008
Thomson NETg 2005 - 2006
San Diego State University 1998 - 2006
Kyocera Wireless Corp. 2003 - 2005
Gateway 2001 - 2004
Skills
Leadership Development, Organizational..., Talent Management, E-learning, Coaching, Performance Management, Team Building, Change Management, Strategic Planning, Team Leadership, 360 Feedback, Employee Engagement, Organizational Culture, HRIS, Instructional Design, Recruiting, Onboarding, Management, Succession Planning, Deferred Compensation, Workforce Planning, Training, Process Improvement, Personnel Management, Employee Relations, Executive Coaching, Training Delivery, Organizational..., Leadership, E-Learning, Public Speaking, Talent Acquisition, Human Resources, Employee Benefits, Workshop Facilitation, Career Development, Organizational Design, Performance Improvement, Conflict Resolution, Adult Education, Needs Analysis, Interviews, Human Capital, New Hire Orientations, Strategy, Executive Development, Emotional Intelligence, Employee Training, Career Counseling, Staff Development
Education
San Diego State University-California State University 1992 — 1998
Master of Arts (M.A.), Speech Communication
Alliance Data May 2015 - Present
Gordon Food Service 2014 - Present
Bob Evans 2013 - 2014
Bob Evans 2011 - 2012
Bob Evans 2009 - 2011
Newell Rubbermaid 2007 - 2009
Assurant 1997 - 2007
Skills
People Development, Leadership, Enterprise Risk..., Advisory Work, Internal Controls, Business Process..., Internal Audit, ERP Selection, Preparing Business Cases, Process Improvement, Operational Support, Risk Assessment, Sarbanes-Oxley Act, Business Process, Business Planning, Cash Flow Forecasting, Financial Analysis, Cross-functional Team..., Cost Reduction..., Governance, ERP, Management
Education
University of Illinois at Chicago
MBA, Finance and Strategic Planning
Southern Illinois University, Carbondale
BS, Accounting
Alliance Data October 2014 - Present
Alliance Data January 2013 - October 2014
Alliance Data January 2012 - January 2013
Alliance Data April 2010 - January 2012
Skills
Sales, Procurement, Marketing Strategy, Leadership, Account Management, Process Improvement, Strategic Planning, Team Building
Education
Oklahoma State University 2003 — 2007
Bachelor of Business Administration (BBA), Marketing
Ottawa University May 2014 - Present
Ottawa University February 2012 - May 2014
Ottawa University September 2010 - February 2012
Alliance Data June 2006 - September 2010
Skills
Higher Education, Enrollment Management, Admissions, Customer Service, Leadership Development, Team Building, Coaching, Leadership, Training, Management, Adult Education, Student Affairs, Fundraising, Strategic Planning, Budgets, Sales, Marketing, Finance, Expense Management, Data Management, Student Financial Aid, Grants, Veterans Benefits, Accounts Receivable, Accounts Payable, Social Media, New Business Development, Negotiation, Staff Development, Conflict Resolution, Call Centers, Distance Learning
Education
Ottawa University 2011 — 2013
Master of Arts Business Administration (MBA)
Ottawa University 2007 — 2010
Bachelor of Arts, Management
Maxfund Tax Services August 2011 - March 2013
UTA January 2009 - August 2012
Alliance Data July 2006 - August 2007
Housing Authority of New Orleans March 2003 - March 2005
Skills
Customer Service, Call Center, Microsoft Office, Microsoft Excel, Microsoft Word, Event Planning, Collections, Dialers, Claims Handling
Education
University of Texas at Arlington 2010 — 2012
Bachelor of Arts (B.A.), Criminal Justice /Criminology
Richland Community College 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Alliance Data June 2011 - Present
Nationwide Insurance November 2010 - June 2011
Heartland Bank June 2010 - November 2010
Cracker Barrel Old Country Stores October 2000 - May 2009
Skills
Onboarding, Recruiting, Employee Relations, Employee Benefits, Performance Management, Workers Compensation, Customer Service, Talent Acquisition, Insurance, HRIS, Training, Talent Management, Sourcing, Coaching, Human Resources, Process Improvement, Outlook, Team Building, Leadership Development, Organizational...
Education
The Ohio State University 2009 — 2010
Master of Education, Teaching and Learning: Foreign and Second Language Education
Otterbein University 2004 — 2006
Bachelors, Spanish / Art
Royal W Resort Cabins & RV Park June 2007 - Present
Royal W Sporting Ranch LLC November 2003 - June 2006
Alliance Data Systems 1998 - 2002
Alliance Data 1998 - 2002
ADS 1998 - 2002
First Data Corporation 1995 - 1998
Sprint/IT 1993 - 1995
SPRINT TELECOMMUNICATIONS 1993 - 1995
Visa 1990 - 1993
JCPenney 1978 - 1989
Skills
Disaster Recovery, Process Improvement, Vendor Management, Tourism, Budgets, Sales Management, Management, Resorts, Team Building, Contract Negotiation, Leadership, Data Center, Integration, Business Analysis, Project Management, Cross-functional Team..., IT Strategy, Program Management, IT Management
Education
Rockhurst University
MBA, Business
Cardtronics March 2014 - Present
Alliance Data April 2013 - Present
RealPage, Inc. June 2012 - February 2013
Apple May 2008 - August 2011
Yahoo! January 1999 - May 2007
Hewlett Packard 1996 - 1999
AT&T GIS, Texas Instruments Project January 1995 - June 1996
Skills
Change Management, Network Security, Network Administration, Network Design, Network Architecture, Network Engineering, Wireless Networking, Network Programming, IP Networking, Network Operations, IT Management, IT Strategy, IT Service Management, IT Operations, IT Outsourcing, Security, Data Center, IPSec, VPN, MPLS VPN, SSL VPN, IP VPN, MPLS, WAN, Vendor Management, Vendor Relations, Mergers, Acquisition Integration, Help Desk Management, Desktop Support, Facilities Planning, SaaS, Cisco Technologies, DNS, Telecommunications, Integration, VoIP, Routers, DHCP, Management, Networking, Cloud Computing, Wireless, Leadership, Juniper, Team Building, Product Management, Professional Services, Salesforce.com, Cross-functional Team...
Education
University of Texas at Dallas - Naveen Jindal School of Management 1990 — 1993
BSBA, Business Management
Santa Clara University 1986 — 1988
English
Manulife Financial November 2012 - June 2014
Loblaw Companies Limited May 2009 - November 2012
Skyservice Business Aviation Inc. 2005 - 2009
Alliance Data 2000 - 2004
Skills
Process Improvement, Business Analysis, Management Consulting, Change Management, Business Process..., Project Management, Performance Management, Business Strategy, Business Process, Program Management, Team Leadership, Strategic Planning, Software Project..., IT Strategy, Operations Management, SDLC, Analytics, Strategy, Quality Management, Process Engineering, Analysis, Business Intelligence, Organizational Design, Risk Management, Cross-functional Team..., Leadership, Business Transformation, Project Planning, Governance, IT Management, Quality Control, Six Sigma, Requirements Gathering
Education
Lean Enterprise Institute 2012 — 2013
Certificate, Value Stream Analysis and Change Management
University of Toronto - Rotman School of Management 2001 — 2004
Master of Business Administration (MBA), Corporate Finance, Corporate Strategy
Queen's University 1991 — 1995
Bachelor of Engineering (BEng), Chemical Engineering
Alliance Data November 2014 - Present
Alliance Data November 2014 - Present
Insurance Solutions Inc. September 2007 - August 2014
Family Dollar Distribution Center January 2013 - June 2013
SecureAlert 2004 - 2006
Center Partners 2001 - 2004
eMake 1999 - 2001
MEI Solutions 1995 - 1998
Vertical Marketing 1995 - 1996
Skills
Microsoft Office, Customer Service, Public Speaking, Coaching, Call Center, Supervisory Skills, Curriculum Design, Leadership Development, Instructional Design, Team Building, Customer Relations, Organizational..., Problem Solving, Team Leadership, Call Centers, Management, Recruiting, Program Management, Training, Strategic Planning, Employee Training, Leadership, Sales, Interviews, Time Management, Start-ups, Networking, Staff Development, Project Planning, E-Learning, Onboarding, Change Management, Operations Management, Performance Management, Employee Benefits, Process Improvement, Project Management, Administration, Entrepreneurship, Employee Relations, Account Management, Policy, Conflict Resolution, Human Resources, Instructor-led Training, Business Development, Consulting, Budgets, Adult Education, CRM
Education
Seattle Pacific University 1977 — 1979
Master Program, Education
University of Idaho 1973 — 1977
B.S. - Education, Child Development and Education
Queen Anne High School 1971 — 1973
Diploma, General Studies
Alliance Data June 2015 - Present
JPMorgan Chase October 2013 - Present
KPMG January 2011 - October 2013
Education
Portland State University - School of Business 2005 — 2010
BS, Accounting
Vertex Business Services December 2009 - Present
Vertex Business Services 2008 - December 2009
Alliance Data 2000 - 2008
Mascon 1998 - 2003
Steel Authority of India Limited 1991 - 1998
Skills
IT Operations, Project Management, Database Administration, Consulting, Electrical Engineering, Disaster Recovery, Business Continuity..., Change Management, Problem Management, Process Improvement, Performance Management
Education
Ryerson University 2008 — 2010
MBA, Management of Technology and Innovation
Project Management Institute 2008 — 2008
PMP, Project Management
Osmania University 1987 — 1991
BE, Electrical Engineering
Liberty Mutual April 2010 - Present
Washington Mutual now part of JPMorgan Chase May 2005 - August 2009
Alliance Data October 1997 - April 2005
Swedish Medical Center 1985 - 1997
Skills
Disaster Recovery, Mainframe, DB2, CICS, MVS, SDLC, COBOL, z/OS, Visio, IBM Mainframe, JCL, TSO
Education
Oregon State University 1975 — 1980
BS, Major Business, Minor in Computer Science
McMinnville High School 1967 — 1971
Diploma
Alliance Data July 2011 - Present
Country Cottage Industries LLC 1981 - Present
Skills
Management, Marketing, Strategic Planning, Team Building, Marketing Strategy, Leadership, Sales, Customer Service
Education
Seneca College of Applied Arts and Technology 1973 — 1974
Bachelor of Business Administration (BBA), Business Administration and Management, General
Alliance Data September 2015 - Present
Federal Home Loan Bank of Dallas June 2015 - September 2015
EY March 2014 - June 2015
Alliance Data July 2013 - March 2014
TEKsystems April 2011 - July 2013
Skills
Technical Recruiting, Virtualization, Network Security, Business Development, Talent Acquisition, Talent Management, Business Analysis, Infrastructure, Penetration Testing, Active Directory, Data Center, Information Security, Firewalls, Juniper, Recruiting, Outsourcing, VMware, Microsoft Exchange, Switches, Linux, Disaster Recovery, Windows Server, VoIP, Networking, Windows 7, Storage Area Networks, Citrix, Leadership, Windows, Consulting, Red Hat Linux, Hyper-V, Cisco Routers, Information Technology, System Administration, Vendor Management, Network Administration, Technical Support, Security, NAS, Staffing Services, Service Delivery, Troubleshooting, Servers, PMP, Cloud Computing, Solaris, Internet Recruiting, VPN, Cisco Technologies
Education
Oklahoma State University
BS/BA, Management Information Systems/Information Assurance
Alliance Data
Skills
Business Analysis, Analysis, SDLC, Data Analysis, SQL, Databases, Business Intelligence, Access, Java, Research, SAS, CRM
Education
Purdue University 1971 — 1976
Bachelor of Science (BS), Mathematics
Purdue University
Bachelor of Science (BS), Mathematics
William & Wesley Co. May 2015 - Present
TMobile June 2007 - June 2012
Alliance Data 2006 - 2007
PCA International 2005 - 2006
Skills
Home Staging, Multi Tasking, Creativity, Team Leadership, Teamwork, Photo Editor, Portrait Photography, Organization, Highly detail oriented, Timely Decision Making, Problem Solving, Green Building, Sustainable Design, Cost Efficiency, Energy Efficiency, Color Theory
Education
University of North Texas 2013 — 2015
Collin County Community College 2008 — 2012
Associate of Arts (A.A.), Interior Design
Richland Community College 2004 — 2007
Volkswagen of America, Inc May 2010 - Present
Spherion May 2008 - August 2009
Alliance Data July 2007 - March 2008
Grocery Manufacturers Association September 2006 - March 2007
Shaw Industries May 2005 - April 2006
The University of Tennessee at Chattanooga January 2005 - April 2006
The University of Tennessee at Chattanooga August 2004 - December 2005
Skills
Taleo, HRIS, PeopleSoft, Outlook, Employment, Employee Relations, Hiring, New Hire Orientations, Onboarding, Recruiting, Screening Resumes, Interviews, Automotive, Full-cycle Recruiting, Candidate Searching, Candidate Screening, Background Checks, Status Reporting, LinkedIn, Organizing, Microsoft Excel, PowerPoint, Targeted Selection..., Offers, Ceridian, CareerBuilder, Technical Recruiting, Payroll, Applicant Tracking..., Microsoft Office, Human Resources, Negotiation, Sourcing, Training, Benefits Negotiation, Employee Benefits, Getting The Job Done, Workforce Planning, College Recruiting, Performance Management, Talent Acquisition, Internet Recruiting, Job Descriptions, Screening, Temporary Staffing, Succession Planning, Employee Engagement, Employer Branding, HR Policies, Benefits Administration
Education
The University of Tennessee at Chattanooga
MS
Radford University
BS
Carroll County High School
High School Diploma
Bearden High School
Alliance Data September 2015 - Present
Highlights for Children July 2013 - September 2015
Nick Furr Designs January 2007 - January 2015
JP Morgan Chase January 2011 - June 2013
Nationwide Insurance May 2011 - May 2011
National Sign Systems March 2010 - November 2010
Otterbein College March 2006 - October 2008
Skills
Dreamweaver, Web Design, Adobe Creative Suite, InDesign, Graphic Design, HTML, Illustrator, Flash, Social Media, Typography, Creative Direction, Photoshop, Logo Design, Photography, User Experience, Mac, PHP, Layout, Brochures, OS X, Windows, ActionScript, Advertising, SQL, SketchUp, 3D Studio Max, TextWrangler, Transmit, CMS, Wordpress, Drupal, Joomla, XHTML, XML, Git, linux, sublime text 2, Source tree, Filezilla, Graphics, Art Direction, Web Development, Corporate Branding, SEO, Visual Communication, Front-end, Brand Development, Content Management, WordPress, HTML 5
Education
Otterbein University 2005 — 2009
BA, Visual Communications
Heartland Payment Systems October 2012 - Present
Heartland Payment Systems June 2011 - October 2012
Heartland Payment Systems October 2008 - June 2011
Alliance Data February 2007 - October 2008
Small Business Owner June 2004 - January 2006
Alliance Data June 1999 - March 2004
Education
Presbyterian College 1988 — 1992
Bachelor of Arts, English
Alliance Data July 2015 - Present
The Export-Import Bank of China March 2013 - May 2013
Fullgoal Fund Management Co., January 2012 - March 2012
China Merchants Bank July 2011 - September 2011
Skills
Microsoft Word, SAS Programming, Microsoft Excel, Stata, Financial Analysis, Financial Accounting, PowerPoint, Data Analysis, Bloomberg, Microsoft Office, Economics, Finance, Research, Financial Modeling, Portfolio Management
Education
University of Delaware 2013 — 2015
Master's Degree, Finance, General, 3.4
Renmin University of China 2009 — 2013
Bachelor's Degree, International Business/Trade/Commerce, 3.0
Alliance Data September 2014 - Present
Alliance Data October 2012 - September 2014
Alliance Data April 2011 - October 2012
The Pizzuti Companies April 2011 - August 2011
The Pizzuti Companies February 2008 - April 2011
Gardner Inc. October 2007 - February 2008
Keller Williams Classic Properties June 2006 - October 2007
Intern at Roy G. Biv Art Gallery January 2007 - May 2007
Delta Gamma Executive Offices June 2005 - July 2006
Columbus Museum of Art 2004 - 2004
Skills
Training, Program Management, PowerPoint, InDesign, Real Estate, Microsoft Office, Marketing, Advertising, Nonprofits, Event Planning, Public Speaking, Customer Service, Marketing Strategy, Editing, Team Building, Process Improvement, Coaching, Time Management, Data Analysis, Community Outreach, Leadership
Education
Ohio Wesleyan University 2002 — 2006
BA, Psychology and Fine Arts
T-Mobile October 2010 - June 2012
Telvista Inc. October 2008 - October 2010
Alliance Data May 2006 - April 2007
Skills
40 WPM, Microsoft Word, Microsoft Excel, Outlook, Siebel, Aspect, PowerPoint, Windows 7, Windows Vista, Access, QuickBooks, Microsoft Office, Microsoft Exchange, Remedy Ticketing System
Education
Arlington Career Institute 2013 — 2013
Human Resources Management/Personnel Administration, General
Prairie View A&M University 2003 — 2006
Early Childhood Education and Teaching
Justin F Kimball 1999 — 2003
Alliance Data March 2012 - Present
Automotive Avenues May 2003 - February 2012
Otologics, LLC October 2001 - May 2003
Tighe Industries July 1998 - August 2001
Miller & Co. 1996 - 1998
Skills
Sales, Internal Controls, Accounting, Budgets, SEC filings, CPA, Financial Reporting, Process Improvement, GAAP, Auditing, Team Building
Education
Shippensburg University of Pennsylvania 1992 — 1996
MSBA, Accounting, Finance
inVentiv Health October 2014 - Present
Alliance Data March 2014 - October 2014
Resource July 2011 - March 2014
Cardinal Health March 2010 - July 2011
Omnicare June 2009 - March 2010
Century Insurance Group 2008 - 2009
Century Insurance Group 2002 - 2008
Discover Financial 2000 - 2002
Skills
Process Improvement, SDLC, Consensus Building, Visio, Business Analysis, Project Management, Software Documentation, Requirements Analysis, Business Process..., Change Management, Business Requirements, Requirements Gathering, Training, Technical Support
Education
Otterbein University 2004 — 2009
BA, Psychology
Infometrix, Inc. April 2014 - Present
Vertex Business Services July 2008 - October 2013
Alliance Data May 2000 - July 2008
Eddie Bauer August 1990 - April 2000
Skills
SQL, SDLC, Visio, Software Development, Databases, Requirements Analysis, Agile Methodologies, Business Intelligence, DB2, Data Warehousing, SharePoint, Integration
Education
Rensselaer Polytechnic Institute 1970 — 1971
Alliance Data December 2013 - Present
Jones Lang LaSalle April 2011 - December 2013
CBRE June 2006 - April 2011
Trammell Crow Company 2006 - 2008
Frasier Meadows Retirement Community June 2003 - January 2006
Skills
Facilities Management, Construction, Energy Management, HVAC, Construction Management, Facilities Operations, Plumbing, Preventive Maintenance, Process Scheduler, Contractors, Building Automation, HVAC Controls, Budgets, Property Management, Engineering
Education
Redstone College 2004 — 2005
Associate's degree, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HVACR), 4.0
High Plains High School
Diploma
Redstone College
Associate, Occupational Studies
Alliance Data January 2014 - Present
Alliance Data May 2013 - August 2013
Alliance Data June 2012 - August 2012
Skills
Marketing Strategy, Marketing, Account Management, CRM, Strategic Planning, Competitive Analysis, Social Media
Education
Quinnipiac University 2009 — 2013
Bachelor of Science (B.S.), Marketing
Alliance Data August 2011 - Present
Alliance Data December 2010 - July 2011
Tom James Company October 2008 - January 2011
CH Robinson June 2007 - June 2008
Skills
Account Management, Customer Service, Direct Sales, Event Planning, Logistics, Marketing, Marketing Strategy, Sales, Sales Operations
Education
Otterbein University 2003 — 2007
BA, Public Relations, Speech Communications
TXU Energy 2008 - 2008
Alliance Data September 1998 - May 2006
Sprint 1984 - 1998
Skills
Team Building, Training, Workshop Facilitation, Data Analysis, Call Center, People-oriented, Strategy, Business Process..., Call Centers, Coaching, Human Resources, Quality Assurance, Project Management, Performance Management
Education
Southern Illinois University, Carbondale 1979 — 1983
Bachelor of Science
iTeres Group, LP September 2009 - Present
Clearview Management Consulting 2007 - 2009
Alliance Data December 2003 - July 2007
Orcom January 1999 - March 2003
Orcom Solutions, Inc. 1998 - 2003
KN Energy 1995 - 2000
KN Energy 1995 - 2000
Kinder Morgan September 1995 - January 1999
Coopers & Lybrand May 1991 - September 1994
City of Stillwater, OK 1985 - 1991
Education
Oklahoma State University 1987 — 1991
Masters, Business Administration, Management, Finance, Economics, Technology
Oklahoma State University 1981 — 1985
Bachelors, Business Administration, Mangement Science and Computer Systems
Kenwel Printers, Inc. September 2011 - Present
Freelance Artist/Painter September 2008 - September 2011
Classic Papering & Painting September 2007 - September 2008
Minturn Painting May 2004 - September 2007
Patina Studios November 2003 - May 2004
Alliance Data November 2000 - November 2003
Skills
InDesign, Graphic Design, Microsoft Office, Illustrator, Web Design, Photoshop, Customer Service, Social Media, Social Media Marketing, Marketing
Education
Otterbein College 1996 — 2000
Bachelor of Arts (B.A.), Painting and Visual Communication
Discover Network June 2014 - Present
Discover Financial Services January 2012 - Present
Discover Financial Services March 2008 - December 2011
Alliance Data June 2004 - March 2008
Alliance Data January 2001 - June 2004
Priceline Webhouse, Inc. May 2000 - October 2000
Alliance Data January 1998 - April 2000
HSBC 1992 - 1997
Marriott Golf 1991 - 1992
Skills
Payments, Merchant Services, Relationship Management, Sales, Electronic Payments, Credit Cards, CRM, Strategy, Marketing, Payment Card Processing, Salesforce.com, Debit Cards, Mobile Payments, Financial Services, Payment Gateways, Strategic Partnerships, Cards, Team Management, Management
Education
Purdue University 1986 — 1991
B.S.
Alliance Data September 2014 - Present
Ciber, Inc. August 2013 - August 2014
Robinson Staffing, assigned to Texas Instruments August 2012 - July 2013
Universtity of Texas at Dallas November 2011 - July 2012
University of Texas at Dallas February 2010 - November 2011
EDS, an HP company January 2007 - November 2009
Animato April 2006 - December 2006
Beyond The Box Unlimited, Inc. April 2005 - March 2006
eVerge Group April 2003 - February 2005
EpicEdge, Inc. May 2002 - March 2003
Skills
SQR, SQL, HRIS, Troubleshooting, Benefits Administration, Purchase Orders, Projects, E-procurement, Accounts Payable, Expenses, Compensation & Benefits..., PeopleSoft, Grants, PeopleTools, PeopleCode, ERP, FSCM, Requirements Gathering, Requirements Analysis, Business Analysis, Integration, SDLC, Production Support, Financials, Data Conversion, Interfaces, Oracle, Microsoft SQL Server, Software Implementation, Data Migration, UNIX, korn shell scripting, HPQC, STAT change management..., Analysis, Unix, Oracle Applications, Performance Tuning, Crystal Reports, Program Management, Quality Center
Education
Southeastern Oklahoma State University 1987 — 1990
B.S., Sec Admin w/ BA and Accounting minors
Alliance Data July 2013 - Present
Alliance Data January 2010 - Present
Education
Otterbein University 1990 — 1994
Nationwide Insurance December 2008 - Present
Alliance Data April 2002 - 2008
Alliance Data 2002 - 2008
Education
Robert Morris University 1997 — 2001
Heartland Payment Systems May 2013 - Present
Heartland Payment Systems June 2008 - Present
Alliance Data April 1998 - December 2007
Alliance Data April 1995 - April 1998
SPS Payment Systems 1995 - 1998
Skills
Project Management, User Acceptance Testing, POS, Network Design, Credit Cards, Business Analysis, Telecommunications, PCI DSS, Management, Visio, Quality Assurance, Cisco Technologies, Network Architecture, Vendor Management, Information Technology, Payment Systems, Networking
Education
Roosevelt University 1988 — 1994
Bachelor of Science, Telecommunications Technology/Technician
Quincy College, Quincy IL 1979 — 1981
None, Engineering
Alliance Data December 2013 - Present
Highlights for Children March 2012 - December 2013
Highlights for Children March 2011 - March 2012
Highlights for Children September 2008 - March 2011
Directions for Youth & Families August 2005 - September 2008
self-employed June 2007 - June 2008
Nutro Pet Products November 2006 - May 2007
Complete Petmart Inc. July 2001 - August 2005
Skills
Copywriting, Marketing, Database Marketing, Proofreading, Databases, Direct Marketing, Analytics, Marketing Analytics, Segmentation, Analysis, Fundraising, Email Marketing, Direct Mail, Customer Insight
Education
Otterbein University 1997 — 2001
BA, English, focus on Creative Writing, minor in Spanish
Lennox International September 2012 - Present
Carrier Enterprise July 2009 - September 2012
Arrow Electronics May 2008 - July 2009
Alliance Data February 1997 - May 2008
Bank One 1996 - 1997
Texas Instruments 1992 - 1996
Skills
Talent Management, Employee Relations, Talent Acquisition, Organizational..., Change Management, Workforce Planning, Business Acumen, Acquisitions, Divestitures, Performance Management, Succession Planning, Recruiting, Benefits Administration, Employee Engagement, Employee Benefits, Leadership, Coaching, Process Improvement, Leadership Development, M&A experience, Team Building, Call Centers, Human Resources, Strategy, Executive Coaching, Program Management, Onboarding, Management, Deferred Compensation, Payroll, Temporary Placement, HRIS, Employee Training, College Recruiting, Applicant Tracking..., HR Policies, New Hire Orientations, Labor Relations, Organizational..., Interviews, Organizational Design, PeopleSoft, Sourcing, Technical Recruiting, Vendor Management, Hiring, Training, Internet Recruiting, Executive Management, Personnel Management
Education
Regis University 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
Southern Methodist University - Cox School of Business
Bachelor of Business Administration (BBA), Marketing
Comcast May 2009 - Present
Comcast July 2004 - May 2009
Hallmark Channel 2003 - 2004
WorldGate Communications 1999 - 2003
Alliance Data 1997 - 1999
Comcast 1993 - 1997
Skills
Interactive TV, Marketing Communications, Training, Marketing, Direct Sales, Customer Experience, Telecommunications, Sales Presentations, Product Management, Cable Television
Education
Rowan University 1993 — 1997
B.S., Marketing
Direct Energy June 2010 - Present
Utility Systems Integrators, LLC October 2009 - Present
UtiliPoint International December 2007 - March 2010
Alliance Data February 2003 - December 2007
American Electric Power 1999 - 2003
Amerada Hess 1989 - 1992
Conoco May 1984 - October 1989
Skills
Change Management, Energy, IT Strategy, Integration, Leadership, Management Consulting, Program Management, Project Management, SDLC, Smart Metering, Start-ups, Strategic Planning, Strategy, Vendor Management, Business Intelligence
Education
Oklahoma State University 1981 — 1989
Alliance Data January 2013 - Present
Clark Construction Group, LLC December 2008 - January 2013
Clark Construction Group, LLC November 2005 - December 2008
Arnold & Porter LLP August 2002 - November 2005
T. Rowe Price September 1998 - August 2002
ABR Information Services, Inc May 1997 - July 1998
CAS & Associates June 1996 - April 1997
Skills
Benefits Administration, Employee Relations, Microsoft Office, HRIS, Microsoft Excel, Employee Benefits, PowerPoint, FMLA, Open Enrollment
Education
Rider University 1992 — 1996
Bachelor of Science, Business Management
Alliance Data May 2009 - Present
Ohio Attorney General's Office May 2008 - March 2009
Alcatel-Lucent December 2006 - May 2008
Lucent Technologies September 1996 - May 2008
AT&T Bell Labs January 1987 - August 1996
Bell Laboratories June 1980 - December 1986
Skills
Perl, Unix, Linux, Software Development, PHP, Java, Operating Systems, Test Automation, Programming, Servers, Virtualization, Testing, Agile Methodologies
Education
University of Michigan 1980 — 1981
MSE, Electrical and Computer Engineering
Purdue University 1976 — 1980
BSEE
Alliance Data June 2007 - Present
Bank of America 2003 - 2007
GE 1991 - 2003
Education
Pfeiffer University
Pointel, Inc. 2013 - Present
Pulse Business Connections 2004 - Present
BizTek People, Inc. 2012 - 2013
Magnet Systems, Inc. 2011 - 2012
Northbound 2010 - 2011
Haken Professional 2005 - 2011
Exeros (acquired by IBM) 2007 - 2009
Alliance Data 2005 - 2007
Orcom Solutions, Inc./Alliance Data Systems 2001 - 2005
Orcom Solutions, Inc./Alliance Data Systems 1997 - 2001
Skills
Enterprise Software, SaaS, Salesforce.com, Demand Generation, Lead Generation, Sales Process, CRM, Start-ups, Account Management, Marketing Strategy, Go-to-market Strategy, New Business Development, Process Improvement, Business Development, Cloud Computing, Solution Selling
Education
San Jose State University
McKesson July 2008 - February 2010
Verizon January 2008 - 2008
McKesson 2006 - 2008
Alliance Data 1996 - 2000
JCPenney August 1974 - September 1996
Skills
Telecommunications, Project Management, PMO, PMO Services, Training, Healthcare Information..., Team Building, Disaster Recovery, Vendor Management, Customer Service, Software Project..., Data Center
Education
Richland College 2006 — 2007
Certificate, Project Management
Richland College 2005 — 2006
Certificate, Medical Transcription
The Ohio State University 1970 — 1974
BS, Business
Alliance Data May 2015 - Present
Alliance Data September 2013 - May 2015
Alliance Data November 2012 - September 2013
GE Capital September 2012 - November 2012
GE Capital August 2009 - September 2012
GE Money February 2007 - August 2009
Skills
Credit Cards, Call Center, Banking, Retail Banking, Credit, Loans, Cross Selling, BPO, Customer Experience, Customer Service, Consumer Lending, Service Delivery, CSS Javascript, HTML, PHP, C++, Photoshop, Microsoft Office, Mura CMS, Data Analysis, Fraud, Strategic Thinking, Strategy, SQL, SQL DB2, DB2, Meridian, JIRA, Falcon, FDR, Microsoft Excel, PowerPoint, Access, SharePoint, Systems Analysis
Education
Wright State University 2003 — 2005
Bachelor of Arts (B.A.)
Sinclair Community College
Associate's degree, Computer Science
AlliedBarton Security Services May 2011 - Present
NCO Financial Systems April 2010 - November 2010
Luxottica Optical Manufacturing November 2006 - April 2010
Alliance Data February 2006 - November 2006
TEACH Staffing February 2005 - August 2005
Data Exchange Corporation August 2004 - February 2005
DFS October 1990 - June 2004
Skills
Recruiting, Sourcing, Accounting, Call Center, Employee Relations, Performance Management, Talent Management, Talent Acquisition, HRIS, Coaching, Organizational..., Leadership Development, Deferred Compensation, Training, Human Resources, Succession Planning, Customer Service, Team Building, PeopleSoft, Onboarding, Interviews, Applicant Tracking..., Hiring, Call Centers, Temporary Staffing, Management, College Recruiting, Temporary Placement, Background Checks, Employee Training, Screening, Time Management, Benefits Administration, New Hire Orientations, Internet Recruiting, Personnel Management, HR Policies, Payroll, Workforce Planning, Job Fairs, Technical Recruiting, Employee Engagement, Resume Writing, Employee Benefits, Taleo, Executive Search, Employment Law, Career Development, FMLA, Behavioral Interviewing
Education
Park University 1998 — 2000
Vertex Business Services 2008 - Present
Alliance Data December 1999 - 2008
PrimeCo Personal Communications, LLP 1995 - 1999
Education
San Francisco State University, College of Business 1985 — 1989
Bachelor of Science, Business Administration: Accounting
Zaius, Inc. December 2012 - Present
ePlus Technology April 2011 - December 2012
Wireless Matrix April 2010 - May 2011
Sun Microsystems December 2009 - April 2010
IronBrick October 2008 - November 2009
Oracle October 2007 - October 2008
National Electronics Warranty 2004 - 2007
AOL 2005 - 2005
Intelligent Decisions 2004 - 2005
Alliance Data 2001 - 2003
Skills
Virtualization, Unix, Cloud Computing, NetApp, VMware, Storage, Infrastructure, Oracle, Data Center, Databases, High Availability, Storage Area Networks, Disaster Recovery, SAN, Linux, Enterprise Architecture, Servers, vSphere, Active Directory, SaaS, Data Migration, Enterprise Software, Cisco Technologies, HP, NAS, VMware Infrastructure, Enterprise Storage, Cluster, Hardware, Storage Virtualization, Solaris, Windows Server, System Architecture, TCP/IP, DNS, Solution Architecture, VMware ESX, Network Architecture, System Deployment, VDI, Network Security, Server Architecture, Red Hat Linux, Storage Architecture
Education
Saint Leo University 1998 — 2002
No degree, Information Technology
Heartland Payment Systems June 2008 - Present
Alliance Data January 1997 - June 2008
Skills
Quality Assurance, SDLC, Payment Card Processing, SQL, Agile Methodologies, Software Project..., Requirements Analysis, User Acceptance Testing, Credit Cards, Quality Center, SharePoint, Management, Vendor Management, System Testing, TFS, Process Improvement, Disaster Recovery, Databases, Mainframe, Payment Systems, ITIL, Scrum, Test Planning, Troubleshooting, Business Analysis, PCI DSS, Software Documentation, Software Development, Mobile Payments, PMP, Debit Cards, Call Centers, Electronic Payments, XML, Requirements Gathering, POS, Merchant Services, Payment Gateways, Transaction Processing, Project Management, Integration, Testing, Payments, Unix, Software Quality...
Education
Richland College 2005 — 2009
Associates in Science:, Business & Computer Information Systems
Alliance Data January 1998 - Present
American Arbitration Association July 2007 - Present
SA Telecommunications October 1996 - January 1998
The Williams Companies January 1996 - October 1996
CIS Technologies, Inc. June 1988 - December 1995
Skills
Employment Arbitration, Contract Negotiation, Intellectual Property, Corporate Governance, Mediation, Negotiation, HR Policies, Due Diligence, Corporate Law, Employment Law, FMLA, Leadership, Legal Compliance, Legal Advice, Arbitration, Mergers, Vendor Management, Mergers & Acquisitions, Employee Relations, Policy, Succession Planning, Human Resources, Litigation, Employee Benefits, Joint Ventures, Management, Training, Recruiting, Legal Writing, Outsourcing, Litigation Management, Privacy Law, Licensing, Commercial Litigation, Strategic Planning, Deferred Compensation, Trademarks, Litigation Support, Legal Research, Software Licensing, Civil Litigation, Trials, Alternative Dispute..., Employee Engagement, Organizational Culture
Education
University of Tulsa College of Law 1984 — 1987
J.D, Law
The Washington Center for Internships and Academic Seminars 1979 — 1979
Academic Internship Semester, Political Communication
Southern Illinois University, Carbondale 1976 — 1979
B.A, POLITICAL SCIENCE
Herrin High School 1972 — 1976
Diploma, General
Alliance Data December 2013 - Present
Skills
Loss Prevention, Store Management, Merchandising, Visual Merchandising, Retail, Apparel, Fashion, Succession Planning, Recruiting, Coaching, Inventory Management, Sourcing, Budgets, Leadership Development, Outlook, Management, Human Resources, Team Building, Customer Experience, Customer Service, Employee Relations, Retail Sales, Hiring
Education
Pepperdine University 2001 — 2003
MA, Education
The University of Texas at San Antonio 1996 — 2000
BA, English
TerraSpatial Technologies, Inc. October 2009 - Present
COG WILD June 2008 - August 2011
Alliance Data August 1996 - May 2008
Skills
Requirements Analysis, Business Analysis, SQL, SDLC, Process Improvement, Agile Methodologies, Databases, Unix, Testing, Software Development, Microsoft SQL Server, Software Project..., Integration, XML, Technical Account...
Education
Purdue University - Krannert School of Management 1988 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Lane Bryant July 2013 - Present
Cardinal Health April 2006 - July 2013
Global Home Products August 2004 - April 2006
Elmer's Products, Inc. January 2003 - May 2004
Submit Order Inc. August 2001 - April 2002
Mac Tools April 1999 - August 2001
Victoria's Secret September 1997 - April 1999
Alliance Data May 1996 - September 1997
Petrie Retail Inc. July 1989 - May 1996
Skills
Management, Leadership, Team Building, Financial Analysis, Negotiation, Forecasting, Analysis, Process Improvement, Finance, Accounting, Strategic Financial..., Budgets, Financial Reporting, Business Process..., Strategic Planning, Variance Analysis, SAP, Sarbanes-Oxley Act, Credit, Financial Modeling, Change Management, Microsoft Excel, Managerial Finance, Training, Team Leadership, Internal Controls, Retail
Education
Ramapo College of New Jersey 1985 — 1989
BS Business Administration, Management & Accounting
Rider University 1984 — 1984
JPMorgan Chase & Co. February 2015 - Present
Alliance Data July 2011 - February 2015
Huntington National Bank August 2005 - July 2011
Cottman Transmission January 2002 - June 2005
Sterling Commerce, an IBM Company November 2000 - October 2001
Cardinal Health April 1996 - November 2000
PPG Industries January 1992 - April 1996
PPG Industries November 1988 - January 1992
Skills
IT Audit, Sarbanes-Oxley Act, Enterprise Risk..., Internal Controls, Internal Audit, Sarbanes-Oxley, Process Improvement, Information Security, Information Security..., PCI DSS, Business Continuity, Risk Assessment, CISA, Business Analysis, ITIL v3 Foundations..., Information Risk
Education
The Ohio State University - The Max M. Fisher College of Business
MBA
Penn State University
BS
Northland Group October 2014 - Present
ARM - Accounts Receivable Management June 2014 - Present
ARM - Accounts Receivable Management November 2012 - May 2014
ARM - Accounts Receivable Management May 2008 - November 2012
Sallie Mae 2005 - 2008
Risk Management Alternatives 2002 - 2004
Alliance Data 1996 - January 2002
Skills
Banking, Call Center, Call Centers, Credit, Credit Cards, Customer Service, Credit Risk, Executive Management, Financial Services, Loans, Loss Mitigation, Management, Process Improvement, Risk Management, Time Management, Vendor Management, Team Building
Education
Rutgers University – Camden 1990 — 1995
BA, Theater Arts/English/Education
Alliance Data card services September 2013 - Present
Alliance Data Retail Services March 2012 - September 2013
Alliance Data Retail Services January 2010 - March 2012
Alliance Data September 2008 - January 2010
Alliance Data October 2007 - September 2008
Alliance Data February 2006 - October 2007
Alliance Data March 2003 - February 2006
Skills
Six Sigma, Customer Service, Business Analysis, Finance, Project Management, Leadership, Microsoft Excel, Process Improvement, Marketing, Call Centers, Forecasting, Coaching, Management
Education
Otterbein College 1999 — 2003
BA, Organizational Communication
Alliance Data Business AnalystDirect Energy2006 - Present
Education
Oklahoma State University 1986 — 1990
Oologah High 1981 — 1985
State Street March 2015 - Present
Arbella Insurance Group November 2013 - March 2015
Alliance Data April 2012 - November 2013
University of Illinois at Urbana-Champaign August 2006 - April 2012
Skills
Matlab, R, SAS, Statistics, Statistical Modeling, C++, Operations Research, Mathematical Modeling, Predictive Modeling
Education
University of Illinois at Urbana-Champaign 2006 — 2011
PhD, Industrial & Enterprise Systems Engineering
University of Illinois at Urbana-Champaign 2009 — 2010
MS, Statistics
Shanghai Jiao Tong University 2003 — 2006
MS, Management Science & Engineering
Capital One September 2013 - Present
Texas Instruments October 2010 - September 2013
Alliance Data November 2005 - October 2012
Direct Energy November 2005 - October 2012
USA Mobility 2002 - 2005
Caprock Communications 2001 - 2003
Pagenet 1991 - 2000
Skills
Oracle Virtual Machine..., Veritas Volume Manager, System Administration, Solaris, Unix, Servers, Disaster Recovery, Veritas Cluster Server, Virtualization, Unix Shell Scripting, Storage, Data Center, ITIL, Shell Scripting, Linux, SAN, Storage Area Networks, VMware, Integration, SDLC, Enterprise Architecture, AIX, HP-UX, Architectures
Education
Southeastern Louisiana University 1985 — 1989
Bacherlors, Computer Science
JPMorgan Chase April 2014 - Present
Alliance Data September 2012 - April 2014
JP Morgan Chase September 2009 - November 2012
MarketVision Research Inc. January 2001 - September 2009
Skills
SAS, Analytics, Quantitative Analytics, Segmentation, Data Analysis, SAS programming, Predictive Modeling, SPSS, Predictive Analytics, Financial Risk, Statistical Modeling, Credit Risk, Data Mining, Logistic Regression, R, SAS Programming
Education
Renmin University of China
BA, International Finance
Southern Illinois University, Edwardsville
MS, Marketing Research
University of Cincinnati College of Business
MSBA, Quantitative Analysis
Bank of America August 2003 - Present
Chase June 2009 - October 2009
Alliance Data June 1999 - June 2003
Skills
Loans, Credit, Leadership, Customer Service, Long-term Customer..., Relationship Management, Appraisals, Foreclosures, Loan Modifications, Executive Management, Supervisory Experience, Credit Cards, Banking, Customer Retention, Deposits, Commercial Banking, Volunteering, Teamwork, Team Building, Mortgage Banking, Mortgage Lending, Retail Banking, Risk Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
Education
Richland College 2001 — 2003
Business Administration and Management, General
McGraw-Hill Education June 2014 - Present
Alliance Data July 2013 - June 2014
Pearson Learning Solutions October 2011 - August 2013
Pearson Learning Solutions July 2007 - October 2011
Cardinal Health March 2006 - June 2007
Cardinal Health December 2005 - March 2006
Abbott February 2001 - May 2005
Skills
•Strong leadership and..., •Excellent..., •Ability to..., •Capacity to plan and..., •Proficient in..., Software Documentation, Process Improvement, Account Management, Training, Management, Content Development, Academic Publishing, Publishing, Content Management, E-Learning, Sales
Education
Otterbein College 2001 — 2004
Bachelor of Arts (B.A.), Business Psychology
Corporate Coach U
JPMorgan Chase June 2012 - Present
JP Morgan Chase April 2011 - June 2012
Alliance Data February 2009 - March 2011
Meijer November 2008 - February 2009
WOBN March 2006 - June 2008
Skills
Microsoft Office, Social Media, Customer Service, PowerPoint, Microsoft Word, Teamwork, Microsoft Excel, Public Speaking, Leadership, Time Management, Broadcast, Marketing, Facebook
Education
Otterbein University 2004 — 2008
Bachelors, Broadcasting, minors: History & Speech Comm
JP Morgan Chase May 2009 - Present
Alliance Data July 2001 - January 2009
Alliance Data August 1997 - July 2001
United Parcel Service June 1988 - July 1997
Skills
Financial Analysis, Essbase, Budget, Project Management, PeopleSoft, Financial Statements, Management, Call Center, Financial Reporting, General Ledger, Accounting, Forecasting, Internal Audit, Variance Analysis, Process Improvement, Budgets, Call Centers, Analysis, Access, Finance, Payroll
Education
Regis University 2000 — 2001
Masters of Business Administration, Accounting & Finance
Otterbein University 1982 — 1986
Business Adminstration, Accounting & Business Administration
R&G Global Consultants 2014 - Present
Nexeo Solutions, LLC 2012 - 2014
Alliance Data 2010 - 2011
Covidien 2005 - 2009
GE Healthcare Technologies 2000 - 2005
GE Healthcare Technologies 1994 - 2000
DuPont 1990 - 1994
Skills
End-to-End Process..., MBA - EMIB,..., Operational Excellence, Lean Six Sigma Tools..., Continuous Improvement, Certified Master Black..., Kaizen/WorkOut..., Six Sigma, Process Excellence, Change Management, Business Process..., Process Improvement, Business Process..., Program Management, Lean Manufacturing, Business Process, Manufacturing, Black Belt, Cross-functional Team..., Supply Chain, Leadership, Strategic Sourcing, Project Management
Education
Saint Louis University 2008 — 2010
MBA - Executive Master, International Business
Pratt Institute
BS-EE, Electrical Engineering
Costco Wholesale October 2004 - Present
Alliance Data October 1997 - October 2004
Oregon Department of Corrections October 1991 - October 1997
Boise Cascade March 1976 - April 1991
Skills
Databases, SQL, Enterprise Architecture, DB2, SOA, Enterprise Software, Data Warehousing, Database Design, Data Modeling, Business Intelligence, ETL, Team Leadership, Requirements Analysis, Application Architecture, Software Development, Architecture, Visio, SharePoint, Software Project..., Data Integration, Systems Analysis, Integration, Agile Methodologies, Trap Shooting, Practical Pistol...
Education
Portland State University 1976 — 1979
MS, Mathematics
Oregon State University 1969 — 1975
BS, Mathematics
Oregon State University 1969 — 1975
BS, Computer Science
JustinBradley February 2015 - Present
Alliance Data January 2011 - February 2015
Citigroup February 2004 - December 2008
Citigroup June 2002 - February 2004
JP Morgan Chase September 2000 - November 2001
JP Morgan January 1996 - September 2000
Skills
Financial Reporting, Forecasting, General Ledger, Analysis, Finance, Budgets, Internal Audit, PeopleSoft, Variance Analysis, GAAP, Essbase, Management, Microsoft Excel, Financial Statements
Education
Rutgers University – Camden 1991 — 1995
BS, Accounting
Rutgers University – Camden
Bachelor of Science (B.S.), Accounting
Teleperformance January 2014 - Present
Vertex Business Services January 2008 - September 2013
Alliance Data July 2001 - July 2008
Associates 1996 - 1998
Skills
Outsourcing, Business Process..., Management, Program Management, Call Center, Process Improvement, Vendor Management, Customer Experience, BPO, Account Management, CRM, Business Process, Service Delivery, Sales Operations, Business Development, Call Centers, Business Analysis, Proposal Writing
Education
Southeastern Oklahoma State University 1976 — 1979
BS, Psychology
Travelers November 2007 - Present
The Travel Corporation Canada May 2006 - November 2007
Alliance Data January 2001 - May 2006
Toronto Police Service July 1986 - January 2001
Unisys May 1985 - July 1986
Burroughs systems April 1983 - April 1985
Skills
Unix, AIX, SAN, Storage, High Availability, Disaster Recovery, Unix Shell Scripting, Virtualization, Storage Area Networks, System Administration, LPAR, pSeries, TSM, Ksh, IBM Storage, Data Center, DS4000, NIM, HMC, Shell Scripting, Enterprise Architecture, BTOS/CTOS, RS6000, DS5000, Performance Tuning, RS/6000, Change Management, Problem Management, Team Building, Team Leadership, Team Mentoring, Cross-functional Team..., Incident Management, Team Management, Servers, IBM AIX, Operating Systems
Education
Seneca College of Applied Arts and Technology 1980 — 1985
Computer Studies Diploma, Computer Studies
Alliance Data February 2014 - Present
Alliance Data October 2010 - February 2014
Alliance Data December 2003 - October 2010
Skills
Credit Cards, Process Improvement, Vendor Management
Education
Otterbein University 1982 — 1986
BA, Business
Omnicare Inc. July 2014 - Present
US Army 2011 - July 2014
TEKsystems February 2010 - October 2011
Wright-Patt Credit Union September 2009 - December 2009
Alliance Data April 2009 - August 2009
TCA, LLC September 2006 - January 2009
L-3 Communications January 2006 - September 2006
GAI Consultants, Inc. August 2002 - January 2006
ROBBINS-GIOIA, Inc October 2001 - September 2002
ROBBINS-GIOIA, Inc. September 1999 - November 2001
Skills
Servers, Unix, System Administration, Security, Red Hat Linux, Networking, HP, AIX, Enterprise Software, Access, Management, Data Migration, SQL, SDLC, Disaster Recovery, Network Administration, Oracle, Data Center, VPN, VMware, Windows Server
Education
Sinclair Community College 1999 — 2001
Associate's degree, Information Technology
Lake Brantley High School 1988 — 1991
High School Diploma
Jericho Solutions January 2003 - Present
American Computer Services November 2002 - February 2003
Checkfree Corp November 2000 - November 2002
Alliance Data September 1997 - November 2000
EDS May 1989 - September 1997
Skills
IT Project Leadership, Teradata Data Warehouse, Project Management, Process Improvement, Business Analysis, COBOL, Vendor Management, CICS, Business Objects, SDLC
Education
Virginia Tech 1985 — 1986
Studied for PhD, Economics
Salem College 1981 — 1985
Bachelor's degree, Mathematics
Oracle June 2012 - Present
Alliance Data May 2011 - June 2012
Mindlance January 2010 - May 2011
Oracle India Private Limited December 2006 - January 2010
Wipro Technologies February 2005 - December 2006
Skills
Oracle Applications, PL/SQL, Oracle E-Business Suite, Unix Shell Scripting, Oracle RAC, Linux, Microsoft SQL Server, Disaster Recovery, Performance Tuning, RMAN, Business Intelligence, Database Administration, SQL Tuning, Oracle, Databases, Shell Scripting
Education
Sathyabama University 2000 — 2004
Bachelor Of Technology, Information Technology
Fossil March 2010 - Present
HLP Solutions June 2008 - February 2010
Celerity February 2008 - May 2008
Deloitte July 2007 - December 2007
Alliance Data August 2005 - July 2007
Wyndham International April 2003 - August 2005
Inet Technologies August 2000 - August 2002
Education
University of Phoenix
M.A., Organizational Management
Prairie View A&M University 1988 — 1992
B.S., Biology
L Brands July 2015 - Present
Ascena Retail Group, Inc. January 2015 - July 2015
Ascena Retail Group, Inc. November 2014 - December 2014
Ascena Retail Group, Inc. March 2014 - December 2014
Alliance Data December 2013 - March 2014
Abercrombie & Fitch August 2011 - November 2013
Webcom Technologies February 2010 - February 2011
PA Semi, inc Santa Clara, CA (Acquired by Apple) July 2009 - December 2009
Spice Communications Ltd June 2008 - December 2008
Skills
Quality Center, Test Planning, Testing, SQL, Eclipse, T-Plan Robot, Vnc Viewer, Putty, Win SCP, SVN, QTP, C++, H2, Toad, PVCS, ALM, DB2, SQL DB2
Education
Punjab Technical University
B.Tech, Electronics and Communication
Walmart February 2012 - Present
Maryland Statewide Interoperability Program Management Office, MD October 2011 - February 2012
VETS, Inc June 2011 - September 2011
Paragon Technology Group December 2010 - June 2011
ACS, a Xerox Company November 2009 - December 2010
Ohio Department of Education December 2005 - October 2009
State of Ohio - Department of Developmental Disabilities August 2002 - December 2005
Ohio Bureau of Workers' Compensation August 1999 - August 2002
Alliance Data February 1999 - August 1999
Optimum Technology December 1995 - February 1999
Skills
ITIL, SDLC, PMO, Application Development, PMI, PMBOK, Program Management, Requirements Analysis, Business Analysis, Process Improvement, SharePoint, MS Project, Change Management, Vendor Management, PMP, Business Intelligence, Strategic Planning, Integration, Budgeting, Visio, SQL, Government, Project Planning, Problem Solving, Resource Management, Requirements Gathering, Software Project..., Project Portfolio..., Analysis, Oracle, Project Delivery, Team Leadership
Education
RMIT University 1990 — 1991
Master, Information Technology
Vertex Business Services July 2008 - September 2013
Alliance Data January 2003 - January 2008
Skills
SDLC, Requirements Analysis, Business Analysis, Outsourcing, Agile Methodologies, Microsoft SQL Server, Process Improvement, Vendor Management, Service Delivery, SQL
Education
Seneca College of Applied Arts and Technology 1997 — 1999
Associate's degree, Computer Programming and System Analysis
Ventrue Logisitics September 2012 - Present
Professional Alliance Group January 2011 - September 2012
Morgan Stanley Smith Barney 2010 - 2011
Hoosier Wings Development LLC 2008 - 2010
American Express 2006 - 2009
Alliance Data 2002 - 2005
American Express 1992 - 2002
AG Communication Systems 1990 - 1992
City Securities Corporation 1982 - 1988
The Hartford 1980 - 1982
Skills
Credit Cards, Portfolio Management, Risk Management, Risk, Financial Analysis, Operational Risk..., Executive Management, Credit Risk, Business Strategy, Process Improvement, Strategic Planning, Business Process..., Change Management, Customer Relations, Financial Risk
Education
Purdue University 1988 — 1990
Statistics
Tulane University 1976 — 1980
BA, Economics
Gutwein Appraisal Services April 2014 - Present
Gutwein Appraisal Services March 2013 - March 2014
Vertex Business Services August 2008 - March 2013
Alliance Data December 2004 - August 2008
Skills
BPO, Outsourcing, Call Centers, Workforce Management, Vendor Management, CRM, Offshoring, Business Process..., Business Analysis, Contact Centers, IT Outsourcing, Process Improvement
Education
Purdue University 1983 — 1986
Agricultural Economics
Littler Mendelson June 2015 - Present
Alliance Data January 2013 - June 2015
Manley Deas Kochalski, LLC August 2011 - January 2013
Manley Deas Kochalski, LLC December 2009 - August 2011
Manley Deas Kochalski, LLC June 2008 - December 2009
Skills
Litigation, Mediation, Legal Research, Outlook, Microsoft Office, Microsoft Excel, Document Review, Legal Documents, Hearings, Microsoft Word, Trials, PACER, File Management, Foreclosures, Motions, Document Drafting, Notary Public, Time Management, Marketing Communications, Project Management, Self-starter, Interpersonal Skills, Leadership, Organization Skills, PowerPoint, SharePoint, InDesign, High Pressure Situations, Marketing Strategy, Collateral Management, Reporting & Analysis, Financial Reporting, Relationship Development, Planning & Execution of..., High Level Of Accuracy, Big-picture Thinking, Vendor Management, High degree of..., Marketing, Event Planning, Event Management
Education
Otterbein College 2004 — 2008
Journalism, Journalism and Speech Communication, 3.8
Quad/Graphics June 2014 - Present
American Signature Inc. March 2012 - June 2014
American Signature Inc. February 2008 - March 2012
Complete Research Connection May 2011 - December 2011
Alliance Data July 2005 - April 2007
Skills
Customer Service, Advertising, Management, Marketing, Sales, Customer Satisfaction, PowerPoint, Microsoft Excel, Call Center, Outlook, Excel, Microsoft Office, Supervisory Skills, Leadership, Problem Solving, Digital Asset Management, Word, Sales Management, Process Improvement, Digital Photography, Color Correction, Print Production Process, Lotus Notes, Copy Editing, Call Centers, Color Management, Copywriting, Inventory Management, Training, Editing, Retail, Team Building, Account Management, Social Media, Time Management
Education
Otterbein University 2001 — 2005
Bachelors, Sports Management
Galion 1997 — 2001
CIBC January 2014 - Present
Envirotech Office Systems Inc July 2010 - December 2013
Alliance Data June 2008 - February 2009
Yesup E-Commerce Solutions February 2008 - March 2008
Skills
Online Marketing, Email Marketing, SEO, SharePoint, PPC, Web Marketing, Advertising, Microsoft Office, Databases, Multi-task, Hard Working, SQL, Consumer Marketing, Data Analysis, Direct Marketing, Web Design, HTML, Tech-Savy, SQL Server, Dreamweaver, Goldmine, Social Networking, Visual Basic, E-commerce, Email Strategy, Microsoft Outlook, Customer Insight, Data Mining, SEOmoz, Adobe SiteCatalyst, Adobe Target
Education
Ryerson University 2004 — 2009
BCOMM, Information Technology Management
Milliken Mills High School 2000 — 2004
O.S.S.D
Nationwide Insurance 2012 - Present
Alphametrix360 LLC October 2007 - October 2011
Spectrum Global Fund Administration October 2007 - October 2011
JPMorgan Chase December 2006 - April 2008
Cheryl & Co. June 2005 - July 2007
Alliance Data 2001 - 2003
Skills
Accounting, Financial Reporting, Excel, PowerPoint, Word, Microsoft Office, Budgeting, Customer Relations, Access, Hedge Funds, Teamwork, Auditing, Series 6
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Otterbein College 1999 — 2002
Bachelor of Arts, Public Relations
Alliance Data September 2013 - Present
Alliance Data March 2013 - August 2013
Alliance Data March 2013 - August 2013
Skills
R, Statistics, SAS, Time Series Analysis, Predictive Modeling, Matlab, Statistical Modeling, Bayesian statistics, Data Mining, Predictive Analytics, Databases, Logistic Regression, Mathematical Modeling, Data Analysis, Optimization, Machine Learning, Pattern Recognition, Monte Carlo Simulation, Numerical Analysis, Analytics, LaTeX, Algorithms, Marketing Analytics, Quantitative Analytics, Customer Analysis, Mathematica, Segmentation, SQL, Decision Trees, Programming, Simulations, Statistical Computing, Database Marketing
Education
University of Illinois at Urbana-Champaign 2006 — 2011
PhD, Statistics
Shanghai Jiao Tong University 2003 — 2006
Comuter Science, Computer Science
Xidian University 1999 — 2003
Bachelor's, Computer Science
Urban Lending Solutions Appraisals July 2013 - Present
Lender Processing Services, Inc. (LPS) May 2011 - July 2013
Alliance Data August 2002 - May 2010
Skills
Billing Process, Billing Solutions, Telecommunications..., Invoice Verification, Collections, Real Estate, Real Estate Appraisal..., Accounts Payable, Analysis, Billing Systems, Finance, Customer Service
Education
Regis University 2005 — 2010
Bachelor of Arts (B.A.), Communication, General
Kohl's Department Stores September 2014 - Present
Vertex Business Services May 2008 - September 2014
Alliance Data 2004 - 2008
Chase January 2002 - June 2004
Skills
12+ years of customer..., Excellent Management..., Detail-oriented problem..., Hard working, able to..., Outstanding training..., Able to work..., Knowledge of Human..., Experience coaching /..., Ability to handle..., Ability to run reports,..., Ability to write..., Extensive Knowlege..., Leadership, Management, Process Improvement, Call Centers, Training, Team Management, Quality Assurance, Coaching, Interviews, Customer Service, Customer Experience, Onboarding, Performance Management, Human Resources, Sales, Project Management, Customer Satisfaction
Education
Richland Community College 2002 — 2005
Groupe Le Duff August 2013 - Present
Hasco Medical 2013 - 2013
Genghis Grill Franchise Concepts, LP 2011 - 2013
Alliance Data December 2005 - June 2011
Skills
General Ledger, Financial Accounting, Financial Reporting, Variance Analysis, Budget Forecasts, Reporting & Analysis, Software Implementation, PeopleSoft, Microsoft Excel, Account Reconciliation, Accounts Payable, Accounts Receivable
Education
Southeastern Louisiana University 2001 — 2003
Bachelor of Science (BS), Accounting
PHH Mortgage 2001 - 2006
PHH Mortgage 1998 - 2001
Alliance Data 1982 - 1998
Education
Rowan University 1984 — 1988
Bachelor of Science (BS), Business/Finance, 3.74
Alliance Data October 2008 - Present
Marrlin Transit, Inc. March 2000 - March 2008
Atlantic Refrigerated Lines, Inc. June 1998 - February 2000
Education
Salt Lake Community College 1991 — 1993
Human Resources Management/Personnel Administration, General