Alliance Data
Industry: IT service management company
DescriptionAlliance Data Systems Corporation is a publicly traded provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data. Number of employees: ~20,000 (December 2017) Headquarters: Plano, Texas, United States Revenue: 7.719 billion USD (2017) Subsidiaries: Conversant, LoyaltyOne, CJ Affiliate, Comenity LLC,
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Alliance Data Employees
DLA November 2011 - Present
Alliance Data 2005 - 2011
Skills
Employee Relations, Customer Service, Human Resources, Leadership, Process Improvement, Onboarding
Education
The University of Phoenix 2011 — 2012
MBA, Business Administration
The Ohio State University 2002 — 2006
BS, Interactive Communications
Alliance Data July 2014 - Present
Abercrombie & Fitch February 2013 - July 2014
Skylight Financial Group July 2012 - January 2013
Union Savings Bank January 2012 - March 2012
Skills
Financial Analysis, Forecasting, US GAAP reporting, Financial Modeling, Credit Analysis, Financial Services
Education
The Ohio State University 2007 — 2012
Bachelor of Science (B.S.), Finance and Financial Management Services
St. Francis DeSales School
Alliance Data March 2011 - Present
CPP North America November 2006 - December 2010
Alliance Data June 1990 - October 2006
Skills
Database Marketing, CRM, Marketing Strategy, Cross-functional Team..., Marketing, Account Management, Segmentation, Direct Marketing, Strategy, Sales, Team Leadership, Management, Customer Experience, Digital Marketing, Leadership, Strategic Partnerships, Multi-channel Marketing, Lead Generation
Education
The Ohio State University 1990 — 1994
Alliance Data November 2013 - Present
Quest Software/Dell Software February 2012 - November 2013
Quest Software April 2009 - February 2012
Skills
Salesforce.com, Enterprise Software, Account Management, Solution Selling, Siebel, Cloud Computing, Sales, Direct Sales, Software Industry, Channel, Sales Process, Virtualization, Customer Service, Microsoft Office, Software Solution Sales, Lead Generation, Sales Enablement, Storage, Team Building, Training, Management, Leadership, Strategy
Education
The Ohio State University 2004 — 2007
Bachelor's degree, Strategic Communications
Alliance Data Card Services August 2011 - Present
Alliance Data August 2007 - August 2011
Alliance Data 2006 - 2007
Alliance Data 2004 - 2006
Skills
New Business Development, Business Strategy, Process Improvement, Financial Services, Management, Inspiring Leadership, Strategic Planning, Strategy, Product Innovation, Product Development, Strategic Leadership, Business Analysis, Analytics, Analysis, Sales, Product Management, Marketing
Education
The Ohio State University
BA, Philosophy
BMW of North America, LLC July 2015 - Present
BMW of North America, LLC November 2013 - June 2015
BMW of North America, LLC January 2013 - October 2013
BMW of North America, LLC October 2011 - December 2012
BMW Financial Services February 2011 - October 2011
BMW Financial Services June 2010 - February 2011
Alliance Data June 2009 - June 2010
Crawford Hoying September 2007 - October 2008
The Ohio State University May 2007 - September 2007
Worthington Cylinders June 2006 - September 2006
Skills
Process Improvement, Customer Satisfaction, Six Sigma, Project Management, Team Leadership, Product Development, Account Management, Customer Service, Automotive, Sales, Forecasting, Team Building, Cross-functional Team..., Customer Retention, CRM, Operations Management, Sales Management, Leadership
Education
The Ohio State University 2004 — 2009
Bachelor of Arts (B.A.), Japanese Language and History, Economics
The Japan Foundation 2011 — 2011
Certificate Japanese-Language Proficiency, Japanese Language, N5
Advocate Solutions (formerly GCR Ltd.) February 2015 - Present
Bellateq, Ltd. January 2013 - February 2015
EXPRESS December 2012 - September 2014
Nationwide Insurance August 2010 - November 2012
Alliance Data August 2008 - September 2010
IBM January 2006 - December 2008
Car Collector Magazine 2003 - 2006
Victoria's Secret August 2003 - December 2005
Invata International October 1989 - August 2001
Skills
Business Intelligence, SDLC, Business Analysis, Cognos, SQL, Business Objects, ERP, Agile Methodologies, Solution Architecture, IT Strategy, Software Project..., Enterprise Architecture, Information Technology, Project Planning, Management, Enterprise Software, Adobe Fireworks, Microstrategy, Databases, ColdFusion, System Testing, Strategic Communications, Strategic Consulting, Muse, HTML scripting, Graphics, ETL Tools, Strategy Alignment, Graphic Animation, Dreamweaver, Adobe Creative Suite, Web Development, Website Development, Adobe Illustrator
Education
The Ohio State University
BSBA with High Honors, Accounting
GBQ Consulting LLC February 2012 - Present
Morgan Stanley June 2004 - July 2011
Discover Financial Services January 2001 - June 2004
Galyan's Trading Company November 1998 - December 2000
Alliance Data April 1996 - October 1998
Skills
Customer Service, Outlook, Microsoft Excel, Adobe Acrobat, PowerPoint, Microsoft Word, Administrative..., Photoshop, SharePoint, Project Management, Administrative Support, Microsoft Office 2003, Microsoft Office 2007, FrontPage, Microsoft Office 2010
Education
The Ohio State University 1999 — 2001
Westerville North High School 1995 — 1999
Diploma
Alliance Data Retail Services August 2013 - Present
Hugh O'Brian Youth Leadership May 2013 - Present
Alliance Data May 2012 - July 2013
City Year February 2012 - June 2012
ANN INC. January 2012 - May 2012
Roosters Franchising (Pty) Ltd February 2011 - May 2012
Victoria's Secret March 2008 - February 2011
Spindle 2008 - 2008
Skills
Sales, Human Resources, Leadership, Recruiting, Marketing, Social Media, Training, Retail, Onboarding, Social Networking, Customer Service, Microsoft Word, Public Speaking, Fundraising, New Hire Orientations, Team Building, Strategy, Teaching, Nonprofits, Customer Satisfaction, Management
Education
The Ohio State University 2009 — 2012
Bachelor of Arts, English
Columbus School for Girls
High School Diploma
Alliance Data September 2014 - Present
Alliance Data November 2011 - September 2014
G C Services July 2009 - October 2011
Save-A-Lot June 2011 - August 2011
Skills
Database Marketing, Marketing Analytics, Segmentation, Data Analysis, Customer Analysis, Analytics, Customer Insight, SAS, Marketing Research, Market Research, Data Mining, Direct Marketing, Digital Marketing, Web Analytics, Logistics Management, Logistics, Distribution Center..., Transportation..., SAS Base, SQL
Education
The Ohio State University 2007 — 2011
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Presidio January 2014 - Present
Presidio March 2012 - Present
Logicalis December 2011 - April 2012
Netarx January 2009 - December 2011
Alliance Data July 2008 - January 2009
Watson Pharmaceuticals November 2006 - July 2008
Andrx Pharmaceuticals July 2002 - November 2006
Honda of America Manufacturing April 2001 - July 2002
Iwaynet Communications 1999 - 2000
Skills
Cisco Call Manager, Firewalls, Cisco Technologies, Network Architecture, PIX, CCNA, Cisco Routers, Network Design, Network Security, Cisco UCS, WAN, Routers, Disaster Recovery, Hubs, VPN, Network Administration, Technical Support, Networking, Active Directory, LAN-WAN, VMware ESX, Cisco IOS, Cisco Nexus, Switches, Wireless, F5 BigIP, CCNP, Data Center
Education
DeVry
Network Administration
The Ohio State University 1999 — 2000
Computer and Information Systems
Zane Trace High School 1994 — 1998
Alliance Data February 2014 - Present
Alliance Data August 2006 - Present
Ohio Legal Rights Service March 2012 - August 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Access, PowerPoint, Adobe Acrobat, AbacusLaw, Tabs3, Analysis, Customer Service, Process Improvement, Data Entry, Teamwork
Education
Columbus State Community College 2011 — 2012
Associates of Applied Science, Paralegal Studies
The Ohio State University 2003 — 2007
Bachelor of Science (B.S.), Psychology
Alliance Data September 2012 - Present
Alliance Data Systems September 2011 - September 2012
Bellows & Associates Realtors June 2011 - September 2011
Moritz Media Marketing October 2010 - September 2011
American Institute of Alternative Medicine February 2009 - November 2010
American Institute of Alternative Medicine February 2009 - September 2010
AmeriTemps Staffing February 2008 - October 2008
Job News July 2006 - February 2008
University of Phoenix October 2005 - July 2006
Skills
Training, Team Building, Event Planning, Recruiting, Social Media, Sales, Strategic Planning, Program Development, Onboarding, Public Relations, Marketing, Employee Relations, Community Outreach, Human Resources, Leadership Development, Marketing Strategy, Talent Acquisition, Resume Writing, Online Advertising, Microsoft Office
Education
The Ohio State University
Bachelor of Arts (BA), Communications/Public Relations
University of Toledo
Real Estate 120
Alliance Data January 2011 - Present
Alliance Data August 2005 - January 2011
Airnet Systems, Inc. August 2003 - August 2005
The Ohio State University July 2001 - August 2003
Ford Motor Company July 1999 - July 2001
Ford Motor Company July 1997 - July 1999
Skills
Marketing, Product Development, CRM, Analytics, Account Management, Strategy, Process Improvement, Sales, Management, Strategic Planning, E-commerce, Marketing Strategy, Segmentation, Retail, Direct Marketing, Integrated Marketing, Budgets, Email Marketing
Education
The Ohio State University - The Max M. Fisher College of Business 2001 — 2003
MBA, Marketing
WHU – Otto Beisheim School of Management 2002 — 2002
N/A, MBA - Study Abroad
The Ohio State University 1992 — 1997
B.S. Welding Engineering, Welding Engineering
Fiserv August 2009 - Present
Alliance Data November 1996 - January 2009
National City 1979 - 1996
American Heart Association, Central Ohio Chapter August 1978 - February 1979
Education
The Ohio State University 1974 — 1978
BA, Journalism, Pubic Relations
Fisher Catholic, Lancaster Ohio
L Brands September 2015 - Present
Alliance Data April 2014 - Present
Alliance Data August 2013 - Present
Alliance Data December 2012 - Present
Alliance Data January 2012 - Present
Domino's Pizza 2008 - October 2011
Commercial Works, Inc. June 2007 - February 2008
Skills
Employee Relations, Benefits, Culture Change, Coaching, Talent Acquisition, Change Management, HRIS, Organizational..., Talent Management, Taleo, PeopleSoft, Business Relationship..., Employee Benefits, Onboarding, Recruiting, Leadership, Training, Benefits Administration, Deferred Compensation, Personnel Management, Management, Organizational Design, Succession Planning, Strategy, New Hire Orientations, College Recruiting, FMLA, Employee Engagement, Workforce Planning, Applicant Tracking..., Performance Management, Interviews, Employee Training, HR Policies, Hiring
Education
The Ohio State University 2003 — 2007
Bachelors, Psychology, Communication Analysis and Practice
Alliance Data December 2013 - Present
MBA Focus March 2012 - September 2013
Hewlett-Packard Enterprise Services December 2010 - December 2011
Nationwide Financial July 2006 - December 2010
American Electric Power February 2006 - July 2006
America Online May 2005 - December 2005
Redemtech August 2004 - May 2005
Qwest Communications January 2001 - May 2004
Gap Inc./Gap Inc. Direct September 2002 - November 2002
Skills
Quality Center, Microsoft SQL Server, Test Planning, System Testing, Software Quality..., Test Automation, User Acceptance Testing, Quality Assurance, Regression Testing, Integration, Scrum, QTP, Testing, Test Cases, Web Applications, HP QTP, HP Quality Center
Education
The Ohio State University 1995 — 2000
B.S. Computer Science and Engineering, Computer Science
Bishop Watterson H.S.
Aon Hewitt July 2013 - Present
The Ohio State University September 2009 - May 2013
Alliance Data June 2012 - August 2012
Skills
Statistics, SAS, Data Analysis, Statistical Modeling, SPSS, Microsoft Office, Research
Education
The Ohio State University 2009 — 2013
Bachelor of Science (B.S.), Actuarial Science and Traditional Mathematics
Pearson North America May 2013 - Present
Curiously Catrina September 2007 - Present
Pearson North America March 2012 - April 2013
Alliance Data November 2009 - August 2011
The Ohio State University (Undergraduate Admissions First Year Experience) June 2007 - August 2009
The Ohio State University, Department of Theatre March 2009 - June 2009
Skills
Customer Service, Leadership, Team Building, Time Management, Communication, Collaboration, Costume Design, Halloween Costume, Alterations, Stage Make-up, Script Analysis, Event Management
Education
The Ohio State University 2005 — 2009
Bachelor of Arts (B.A.), Theatre/Theater, 3.71
Alliance Data August 2013 - Present
Quick Solutions October 2012 - August 2013
Janova July 2011 - October 2012
Janova March 2010 - October 2012
Arc Consultants June 2009 - March 2010
Nationwide Insurance September 2005 - June 2009
Nationwide Insurance May 2001 - September 2005
Cap Gemini Ernst & Young 1996 - 2001
Capgemini 1996 - 2001
Skills
IT Strategy, Quality Center, Business Analysis, Visual Basic, Systems Analysis, Technical Writing, Lotus Notes, Siebel, SDLC, Agile Methodologies, Requirements Gathering, Requirements Analysis, SQL, Agile Project Management, Scrum, Software Quality..., Integration, User Acceptance Testing, Quality Assurance, Unix, Program Management, JavaScript, Testing, Databases, XML, CSS, Web Applications, Visual Studio, DB2, HP Quality Center, Test Automation
Education
The Ohio State University 1993 — 1996
Bachelor of Science, Computer and Information Science
The Ohio State University 1988 — 1992
Bachelor of Arts, Journalism
Buckeye High School 1984 — 1988
Huntington National Bank September 2015 - Present
Huntington National Bank June 2011 - Present
IBM February 2011 - June 2011
Sterling Commerce, an IBM Company June 2008 - February 2011
Alliance Data 2006 - 2008
JPMorgan Chase 1994 - 2006
Skills
Banking, Product Management, Strategy, Product Marketing, Business Analysis, Financial Services, SaaS, Payments, Vendor Management, CRM, Analytics, Executive Management, Cross-functional Team..., Portfolio Management, Competitive Analysis
Education
The Ohio State University 1986 — 1990
BS
Anderson High
Nationwide Childrens Hospital April 2015 - Present
The Arthur G James Cancer Hospital August 2011 - Present
The Arthur G. James Cancer Hospital 2011 - 2012
The Ohio State University Medical Center September 2010 - August 2011
Alliance Data March 2008 - September 2010
United States Marine Corps September 1999 - September 2007
Skills
Access, Data Analysis, Program Management, Employee Benefits, Data Entry, HIPAA, Customer Service, Microsoft Excel, Healthcare Management
Education
The Ohio State University 2004 — 2007
Bachelors of Science in Education, Middle Childhood
Nationwide Insurance February 2014 - Present
Nationwide Insurance December 2008 - January 2014
Alliance Data October 1998 - June 2008
Skills
Process Improvement, Account Management, Incident Management, Relationship Management, Customer Service, Cross-functional Team..., IT Operations, Team Building, Budgets, Change Management, Management, Insurance, Retail, Call Centers, Strategic Planning, Property & Casualty..., Problem Management, Sales, Sales Management, Underwriting, Business Analysis, Pricing, Direct Sales
Education
The University of Findlay 1999 — 2002
Masters Of Business Administration, Buisness Management
The Ohio State University 1989 — 1994
Bachelor of Arts Journalism, Advertising & Communications
Alliance Data May 2013 - Present
Northwestern Mutual February 2012 - February 2013
Revolutions, Inc. June 2010 - February 2011
Abercrombie & Fitch April 2008 - December 2009
Skills
Microsoft Office, Microsoft Excel, Project Management, Customer Service, Finance, PowerPoint, Microsoft Word, Leadership, Sales, Social Media, Time Management, Outlook, Social Networking, Event Planning, Social Media Marketing, Marketing, Access, Teamwork, Data Analysis, Analysis, Risk Management, Market Research
Education
The Ohio State University 2009 — 2013
Bachelor's Degree, Business Administration - Finance, Risk
Westerville North High School 2005 — 2009
High School
Alliance Data July 2012 - Present
Hampton Inn and Suites Easton Area January 2012 - July 2012
Hampton Inn and Suites Columbus-Polaris September 2009 - January 2012
Scioto Reserve Country Club 2011 - 2012
Buffalo Lodging August 2008 - September 2009
Skills
Hospitality Industry, Event Management, Event Planning, Sales, Hotels, Customer Service, Sales Management, Social Media, Hospitality, Account Management, Budgets, Coaching, Customer Satisfaction, Food & Beverage, Retail
Education
The Ohio State University 2004 — 2008
B.S., Hospitality Management
Alliance Data August 2013 - Present
ComDoc, Inc. December 2012 - August 2013
104.9 The River July 2012 - December 2012
Skills
Social Media, Public Speaking, Microsoft Office, PowerPoint, Facebook, Sales, Social Networking, Cold Calling, Microsoft Word, Marketing Communications, Account Management, Sales Presentations, B2B, Teamwork, Analysis, Customer Service, Time Management, Marketing Strategy, Customer Satisfaction, Microsoft Excel, Market Research, Retail, Direct Sales, Team Building, Program Management, Strategic Planning, Brand Development, Building Relationships, Strategic Communications, Contract Negotiation, Sales Process, New Business Development, Management
Education
The Ohio State University 2008 — 2012
Bachelor of Arts (B.A.), Communication, General
Molina Healthcare July 2014 - Present
Molina Healthcare July 2012 - Present
Molina Healthcare of Ohio July 2012 - December 2012
Friendship Village of Dublin September 2011 - June 2012
Molina Healthcare of Ohio June 2011 - September 2011
Alliance Data July 2009 - October 2010
Skills
Customer Service, Time Management, Healthcare, Hospitals, Spreadsheets, HIPAA, Microsoft Word, Medicaid, Microsoft Excel, Medicare, Healthcare Management, Managed Care, Health Insurance, Process Improvement, Healthcare Information..., Provider Relations, Healthcare Industry, Outlook, Data Analysis, qnxt, claims
Education
The Ohio State University 2008 — 2012
Bachelor Degree, Human Development and Family Science
Eastmoor Academy High School
High School Diploma
Alliance Data August 2013 - Present
Zipline Logistics November 2012 - August 2013
Cameron Mitchell Restaurants - The Rusty Bucket September 2009 - November 2012
University of Kentucky College of Pharmacy August 2008 - December 2008
CVS/pharmacy April 2008 - August 2008
Skills
Executer, Customer Service, Collaborator, Pharmaceutics, High Achiever, Competitive, Organized Multi-tasker, Highly self-motivated, Problem Solving, Pharmaceutical Sciences, Organic Chemistry, Pharmacology, Medicinal Chemistry, Biochemistry, Athletics, Marathon, Non-profit Volunteer, Clinical Pharmacy, Sales, French, Coaching, Motivated self-starter, Microsoft Office, Sales Operations
Education
The Ohio State University 2009 — 2012
Bachelor of Science (B.S.), Pharmaceutical Sciences
University of Kentucky 2008 — 2008
Bachelor of Pharmacy (B.Pharm.), Pre-Pharmacy Studies
Charity transportation LLC October 2014 - Present
Exodus Foundation August 1999 - Present
Central Ohio Home Help Agency May 2011 - September 2011
Various Staffing Agencies October 2002 - May 2011
Acloche Staffing 2000 - 2008
American Electric Power October 2005 - February 2007
Alliance Data 2005 - 2005
Spherion 2003 - 2005
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Employee Relations, Human Resources, Technical Recruiting, Sourcing, Temporary Staffing, Onboarding, Employee Benefits, Strategic Planning, Temporary Placement, Payroll, Customer Service, PeopleSoft, HR Policies, College Recruiting, Policy, Performance Management, Contract Recruitment, Staffing Services, Personnel Management
Education
The Ohio State University 2000 — 2001
B.A, Financial Management
The Ohio State University Fisher College of Business 1999 — 2001
BA, Finance
University of Cincinnati 1998 — 2000
University of Cincinnati 1998 — 2000
Extensive Coursework, Business Management
Beechcroft High School 1992 — 1996
High School Diploma, Academic
Alliance Data September 2013 - Present
Skills
Stormwater Management, Water, Statstical Analysis, R, SAS, Statistical Modeling, Statistics, Time Series Analysis, Analysis, Data Mining, Modeling, Project Management, Minitab
Education
The Ohio State University
Master of Science (M.S.) and Doctor of Philosophy (PhD)
The Ohio State University
Master's degree
Zhejiang University
Bachelor of Science (B.S.) and Master of Science (M.S.)
MVP Systems Software, Inc. January 2014 - Present
Alliance Data August 2013 - November 2013
InAuth, Inc. February 2013 - June 2013
J.P. Morgan Chase February 2011 - October 2012
Nationwide Insurance April 2010 - December 2010
Ohio Water Development Authority March 2010 - April 2010
Nationwide Financial December 2009 - March 2010
SPIDA Software July 2008 - March 2009
Motorists Insurance Group January 2008 - June 2008
BioScrip June 2007 - January 2008
Skills
Technical Writing, Visio, Software Documentation, Technical Documentation, SnagIt, FrameMaker, Research, SharePoint, Documentation, Web Content, Curriculum Design, Technical Training, Technical Communication, Online Help, Instructor-led Training, Adult Education, Copywriting, Manuals, Editing, Instructional Design, Content Management, Microsoft Office, Lotus Notes, Captivate, Adobe Photoshop, Adobe Illustrator, Adobe Acrobat, Adobe InDesign, Adobe Dreamweaver, Software Training, Proofreading, RoboHelp, Copy Editing, Knowledge Management, Lectora, Information Mapping, Document Design, Content Development, Online Training, Usability Testing, Databases, Training, Analysis, E-Learning, Information Architecture, Project Management, Testing, Web Design, Photoshop, HelpStudio
Education
The Ohio State University
Masters, Urban Planning and Real Estate Finance
University of Missouri-Columbia
B.A., History and Philosophy
Abbott Nutrition May 2015 - Present
Alliance Data November 2013 - February 2015
Limited Brands February 2011 - November 2013
Limited Logistics Services / Mast December 2009 - February 2011
Gap Inc./Gap Inc. Direct August 2008 - December 2009
US Air Force Reserve June 2003 - June 2009
Skills
Process Improvement, Email Marketing, Retail, Inventory Management, Coaching, Access, Warehouse Management, Microsoft Excel, SQL, Microsoft Office, Supervisory Skills, Close Attention to..., Customer Segmentation..., SAS, CRM, Military Logistics, Adobe Campaign, Logistics, Labor Management, Direct Mail Campaigns, Email Strategy, Operations Management, Logistics Management, Reverse Logistics, Order Fulfillment, Retek, Department Budgeting, Cute Ftp, Teradata, Unica
Education
The Ohio State University 2003 — 2007
BA, Linguistics
Big Lots August 2013 - Present
Alliance Data Retail Services January 2008 - August 2013
Alliance Data January 2003 - December 2008
Alliance Data January 2000 - January 2003
Skills
Finance, Corporate Finance, Account Management, Strategy, Strategic Planning, Financial Analysis, Investments, Customer Service, Process Improvement, Banking, Business Planning, Business Strategy, Forecasting, Account Reconciliation, Management, Budgets, Cash Management, Cash Flow, Analysis, Sarbanes-Oxley Act, Treasury, Risk Management, Internal Audit, Asset Management, Financial Forecasting, Program Management, Banking Relationships, Cash Flow Forecasting, Accounting, Credit, Accounts Payable, Training, Payments, Cash, Treasury Management, Working Capital..., Insurance, Leadership, Managerial Finance, Financial Modeling, Financial Reporting, Team Building, Internal Controls, Business Analysis, Auditing, Financial Planning, Portfolio Management, Sales, Financial Risk
Education
The Ohio State University - The Max M. Fisher College of Business 1998 — 2000
Bachelor's degree, Business/Managerial Economics
The Ohio State University 1996 — 1998
Associate of Arts (AA), Business/Managerial Economics
Licking Heights
Alliance Data May 2013 - March 2014
Evelynn T Tucker Law Firm January 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Matlab, Event Planning, Time Management
Education
The Ohio State University 2012 — 2015
Bachelor's degree, Internal Studies/ International Relations and Diplomacy
Starbucks October 2013 - Present
Max & Erma's April 2013 - August 2013
Alliance Data October 2011 - December 2011
Skills
Leadership, Social Networking, Customer Service, Microsoft Excel, Retail, Photography, Teamwork, Time Management, Strategic Planning, Microsoft Word, PowerPoint, Management, Training, Editing, Sales, Event Planning, Program Management, Organizational..., Planning, Organizational Structure
Education
The Ohio State University 2012 — 2016
Bachelor of Arts, World Economy and Business
Canal Winchester High School 2008 — 2012
High School
Alliance Data April 2015 - Present
doTERRA International LLC July 2012 - Present
Manley Deas Kochalski, LLC September 2013 - April 2015
Manley Deas Kochalski, LLC June 2011 - April 2015
Manley Deas Kochalski, LLC May 2010 - June 2011
Manley Deas Kochalski, LLC June 2009 - May 2010
The Ohio State University Medical Center April 2006 - June 2009
OSU Child Care January 2008 - June 2008
Team Effort June 2007 - September 2007
Skills
Microsoft Office..., Specialized Programs..., Non-profits, Time Management, Leadership, Program Development, Program Coordination, Communication, Data Analysis, Customer Service, Legal Research, Nonprofits, Research, Training, PowerPoint, Microsoft Word
Education
The Ohio State University 2005 — 2009
Bachelor of Arts in Social and Behavioral Sciences, Sociology and International Studies
Alliance Data February 2009 - Present
Skills
Call Centers, Customer Experience, Credit Cards, Workforce Management, Customer Service, Process Improvement, Team Building, Account Management, Leadership, Customer Satisfaction, Training, Coaching, Employee Relations, Management, Customer Retention
Education
The Ohio State University 2002 — 2012
Assoicate and Bacholors in Arts and Science, English Language and Literature/Letters
The Ohio State University 2002 — 2012
Bachelor of Science (BS), English Language and Literature, General
Good Day Columbus January 2014 - Present
Consumer Support Services, Inc. July 2013 - Present
Haven Miami August 2014 - May 2015
Auntie Anne's, Inc. June 2010 - August 2014
Alliance Data June 2012 - July 2013
Bath & Body Works June 2010 - December 2012
Hollister Co. June 2011 - August 2012
Skills
Microsoft Office, Professional Writing, Leadership, Time Management, Public Speaking, Team Building, Microsoft Word, Community Outreach, Customer Retention, PowerPoint, Data Entry, Outlook, Writing, Web Design, Customer Service, Event Planning, Social Networking, Social Media
Education
The Ohio State University 2010 — 2015
English, Professional Writing
NSi - Network Solutions international July 2015 - Present
Abercrombie & Fitch January 2012 - July 2015
Barclays Bank December 2007 - November 2011
Barclays Bank January 2010 - March 2011
Alliance Data December 1997 - December 2007
Digital & Analog Design November 1994 - December 1997
LCI International March 1990 - October 1994
Skills
Solution Selling, Project Management, Payment Industry, Data Center, Business Strategy, Vendor Management, Software Development, Process Improvement, IT Operations, Coaching, Business Intelligence, Leadership, Disaster Recovery, Strategic Planning, Infrastructure..., Telecommunications, IT Strategy, Project Planning, Management, Charity Work, Business Process, Project Portfolio..., IT Service Management, Networking, Governance, IT Management, Outsourcing, Business Analysis, Service Delivery, SDLC, Call Centers, Program Management, Project Delivery, Integration, ITIL, Cross-functional Team..., Stakeholder Management, Requirements Analysis, PMP, CRM, Information Technology, Enterprise Architecture, Business Process..., Solution Architecture, Software Project..., Strategy, Business Transformation, Change Management, Cloud Computing, SaaS
Education
The Ohio State University 1998 — 1999
Business Administration
ITT Technical Institute 1984 — 1985
Electrical Engineering
Polestar Solutions, LLC May 2015 - Present
Alliance Data April 2013 - April 2015
Weight Watchers April 2011 - August 2013
Abbott Nutrition April 2006 - April 2013
America Online Inc. August 2002 - April 2006
SMG-Greater Columbus Convention Center November 1997 - August 2002
Kelly Services October 1996 - November 1997
Skills
Employee Relations, Performance Management, Coaching, Mentoring, Customer Service, Talent Management, Organizational..., Personnel Management, Human Resources, HR Policies, HRIS, Leadership Development, Training, Leadership, Team Building, Interviews, HR Consulting, FMLA, Change Management, Strategy, Benefits Administration, Management, Onboarding, Succession Planning, Workforce Planning, Temporary Placement, Organizational Design, Conflict Resolution, Talent Acquisition, Employee Engagement, Deferred Compensation, Employee Training, New Hire Orientations, Program Management, Applicant Tracking..., Recruiting, Hiring, Career Development, Labor Relations, College Recruiting, Sourcing, Employment Law, Organizational..., Time Management, Executive Coaching, Technical Recruiting, PeopleSoft, Resume Writing
Education
The Ohio State University 1988 — 1992
BA, English
Robert E. Lee HS
Nationwide Insurance February 2015 - Present
Nationwide Insurance November 2013 - January 2015
Nationwide Insurance March 2012 - October 2013
Alliance Data Systems December 2009 - April 2012
Alliance Data July 2006 - December 2009
Alliance Data October 2003 - July 2006
US Bank January 2001 - October 2003
Alliance Data September 1992 - January 2001
Skills
Cross-functional Team..., Strategy, Marketing Strategy, Strategic Partnerships, Product Marketing, Account Management, Leadership, Strategic Planning, Program Management, Marketing, Management, Project Management
Education
The Ohio State University 1987 — 1992
Bachelor of Arts, Communications
Toledo St. John's Jesuit High School and Academy 1983 — 1987
High School Diploma, College Prepatory
Synchrony Financial August 2014 - Present
GE Capital May 2011 - Present
Heinz North America October 2009 - May 2011
HJ Heinz August 2007 - November 2009
Alliance Data June 2003 - August 2007
Assistance in Marketing December 1999 - June 2004
Skills
Customer Insight, Shopper Marketing, Qualitative Research, Advertising Research, Product Development, Segmentation, Marketing Research, Market Research, Consumer Behaviour, Competitive Intelligence, Analytics, Brand Equity, Marketing Strategy, Quantitative Research, Competitive Analysis, Ethnography, Consumer Products, Product Innovation, Market Intelligence, Consumer Insight, Focus Groups, Brand Management, Business Insights, Market Analysis
Education
The Ohio State University 1996 — 1999
B.A.S., Anthropology, Political Science
Alliance Data January 2014 - Present
Navy Federal Credit Union March 2013 - October 2013
Franklin County Prosecutor's Office September 2012 - January 2013
Karr & Sherman LPA May 2012 - August 2012
Alliance Data June 2007 - August 2011
Skills
Legal Research, Westlaw, Legal Writing, Research, Lexis, Litigation, Corporate Law, Data Analysis, Financial Regulation, Corporate Governance, Lexis Nexis, Document Review, Commercial Contracts, Economics, Contract Law, Time Management, Legal Documents, Policy Analysis, Commercial Litigation, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Business Minded, Contract Negotiation, LexisNexis
Education
The Ohio State University Moritz College of Law 2011 — 2015
Juris Doctor (J.D.), Law
The Ohio State University 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Economics
Alliance Data July 2012 - Present
GBQ Partners January 2012 - March 2012
Superior Beverage Group April 2010 - December 2011
The Ohio State University September 2009 - June 2010
Klosterman Concrete & Construction Inc May 2008 - September 2008
Skills
Microsoft Excel, Accounting, Microsoft Word, PowerPoint, Outlook, Access, Customer Service, Microsoft Office, Teamwork, Research, Financial Analysis, Budgets, Analysis, Finance, Software, CPA, Fixed Assets, Tax Accounting, Financial Statements, Journal Entries
Education
The Ohio State University 2008 — 2012
BSBA, Accounting & Finance
Marion Local High School 2004 — 2008
SHERPA August 2013 - Present
Resource September 2013 - June 2014
Alliance Data February 2013 - May 2013
inVentiv Health (Creative Studios) June 2009 - February 2013
Mammoth June 1997 - February 2013
GSW Worldwide May 2005 - May 2009
Karlsberger June 2003 - June 2005
Functional Furnishings September 1997 - May 2003
Skills
Brand Development, Graphic Design, Creative Direction, Illustration, Interactive Design, Corporate Branding, Corporate Identity, Typography, Web Design, Campaigns, Environmental Design, Apparel Design, Printmaking, Photography, Adobe Creative Suite, Visual Communication, Concept Development, Art Direction, Marketing Communications, User Interface, Posters, Art, Mac, Interaction Design, Interactive Advertising
Education
The Ohio State University 1992 — 1997
Bachelor of Science in Design (BSD), Industrial Design
State Auto Insurance July 2015 - Present
IBM March 2015 - June 2015
Alliance Data January 2014 - March 2015
OhioHealth August 2013 - January 2014
Alliance Data March 2012 - August 2013
Alliance Data June 2010 - March 2012
Ohio Dominican University 2007 - 2010
Skills
SAS Certified Advanced..., Predictive Analytics, Data Mining, Data Analysis, Predictive Modeling, Logistic Regression, Statistical Modeling, R, Database Marketing, SAS Certified Base..., Consumer Segmentation, Decision Trees, Business Analytics, Analytics, Analysis, Segmentation, Quantitative Analytics, SAS programming, Statistics, Marketing Analytics, SPSS, Customer Analysis, SQL, Statistical Computing, Mathematical Modeling, Time Series Analysis, Multivariate Statistics, Stata, Data Management, Credit Scoring, Optimization, Databases, Marketing Mix Modeling, Modeling, Statistical Consulting, Linear Regression, Machine Learning, Statistical Data..., Mathematics, SAS Programming, SAS
Education
The Ohio State University 1993 — 2008
Doctor of Philosophy (Ph.D.), Statistics
University of Maine 1984 — 1989
Bachelor's degree, Mathematics
MTM Technologies April 2013 - Present
IT Professional January 2013 - April 2013
Trilogy Fulfillment October 2010 - January 2013
Fujitsu America, Inc September 2010 - October 2010
Direct Energy July 2009 - September 2010
Alliance Data April 2007 - July 2009
Eddie Bauer October 1992 - April 2007
Distribution Fulfillment Services October 1995 - 2000
Skills
VMware, Windows Server, Data Center, Servers, Citrix, Troubleshooting, Security, Integration, Firewalls, System Administration, Process Improvement, SAN, Disaster Recovery, Enterprise Architecture, SQL, Virtualization, Active Directory, Vendor Management, ITIL, VPN, IT Management, Citrix Metaframe, Microsoft Exchange, Infrastructure, Cisco Nexus, Visio, DHCP, VMware ESX, DNS, SharePoint, System Deployment, Operating Systems, Technical Support
Education
The Ohio State University 1987 — 1992
Business Administration and Management, General
Berkadia July 2012 - Present
Alliance Data June 2011 - August 2011
RMP - Holman Enterprises June 2010 - September 2010
Skills
Salesforce.com, Salesforce.com..., Salesforce.com..., Force.com, Apex Programming, Analysis, Requirements Gathering, Requirements Analysis, Technical Writing, System Testing, User Acceptance Testing, Quality Assurance
Education
Villanova University 2014 — 2016
Master of Business Administration (MBA), Analytics & Strategic Management
The Ohio State University 2008 — 2012
Bachelor of Science in Business Administration, Information Systems
Cameron Mitchell Restaurants July 2010 - Present
Alliance Data May 2014 - August 2014
Skills
Restaurants, Social Skills, Teamwork, Customer Service, Public Speaking, Office Administration
Education
The Ohio State University
Public Affairs and Sociology
Lionbridge May 2010 - Present
Alliance Data November 2006 - March 2009
CVS Caremark Corporation February 2006 - September 2006
Asereth Medical Services June 2005 - February 2006
Medco November 2000 - September 2005
Drug Emporium September 1987 - August 1999
Skills
Customer Service, Pharmacy Operations, Retail, Research, Scheduling, Apple, Process Improvement, Microsoft Office, Process Scheduler, Inventory Management, Pharmacy Automation, Team Building, Healthcare Information..., Software Documentation, Microsoft Excel, Training, Social Networking, Pharmacists, Event Planning, Public Speaking, Coaching, Microsoft Word, Strategic Planning, Pharmaceutical Industry, PowerPoint, Pharmacy, Healthcare, Hospitals, Managed Care, Data Analysis, Clinical Research, Account Management, Time Management, Leadership, Project Management
Education
The Ohio State University 1974 — 1979
BS, Pharmacy
Fifth Third Bank August 2015 - Present
Huntington National Bank July 2014 - July 2015
Huntington National Bank December 2012 - July 2014
Huntington National Bank March 2012 - December 2012
Plante Moran Financial Advisors February 2012 - March 2012
Alliance Data April 2001 - November 2011
Alliance Data June 1996 - April 2001
Skills
Credit, Compliance Review, Compliance, Credit Cards, OFAC, Bank Secrecy Act, Compliance Training, USA PATRIOT Act, Regulatory Risk, AML, FCRA, Compliance Audits, Risk Management, TILA, ECOA, eSign, Compliance Program..., Collaboration Solutions, Compliance Regulations, Auditing, Loans, Fraud, Regulations, Quality Auditing, Banking, Debit Cards, Payments, Retail Banking, Consumer Lending, Risk Analysis, Electronic Payments, Anti Money Laundering, Customer Service
Education
The Ohio State University 1997 — 2000
B.A., Psychology
Alliance Data Systems July 2013 - Present
Alliance Data September 2010 - Present
GE Capital June 1991 - December 1997
Skills
Business Analysis, CRM
Education
University of Cincinnati 1989 — 1991
The Ohio State University 1986 — 1988
Alliance Data November 2013 - Present
Alliance Data May 2013 - November 2013
Marcus & Millichap December 2012 - April 2013
Famous Enterprises June 2012 - August 2012
The Mandel Jewish Community Center June 2006 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Fundraising, Public Speaking, Strategic Communications, Marketing, Social Networking, Social Media
Education
The Ohio State University 2009 — 2013
GE Aviation September 2015 - Present
Sogeti January 2011 - September 2015
Accenture November 2007 - December 2010
Alliance Data March 2007 - October 2007
Hexion Specialty Chemicals December 2005 - March 2007
Skills
SDLC, Java Enterprise Edition, Security, Java, Application Architecture, Enterprise Architecture, Cross-functional Team..., Integration, Requirements Analysis, Solution Architecture, Business Intelligence, IT Strategy, SOA
Education
The Ohio State University 1996 — 2001
Bachelor of Science, Computer Engineering
L Brands April 2015 - Present
Limited Brands June 2013 - Present
Limited Brands February 2012 - May 2013
JP Morgan Chase April 2008 - February 2012
JPMorgan Chase August 2005 - April 2008
Fluor Daniels Team IIP Shanghai China November 2002 - September 2005
OSI 2002 - 2003
CorpDNA March 1999 - March 2002
Alliance Data 1996 - 1999
CompuServe 1994 - 1996
Skills
Information Security, Linux, Microsoft SQL Server, C#, Microprocessors, Metasploit, Security, Network Security, Penetration Testing, PCI DSS, Data Security, Vulnerability Assessment, Information Security..., Application Security, .Net, Splunk, Web Application..., IT Security Assessments, Security Architecture..., Security Operations..., Security Engineering, JIRA, Databases, Servers, Enterprise Software, Software Development, TCP/IP, Disaster Recovery, Management, Vendor Management
Education
The Ohio State University 1984 — 1988
Alliance Data March 2012 - Present
JPMorgan Chase December 2002 - March 2012
CheckFree Corporation
PTS, Inc. April 1997 - April 1998
Cheryl&Co. November 1995 - April 1997
Sterling Commerce, SBC Communications Inc. November 1994 - November 1995
Limited Brands April 1984 - November 1994
Skills
Program Management, Cross-functional Team..., Project Management, Strategic Planning, PMP, Process Improvement, Enterprise Software, Leadership, Risk Management, Team Leadership, Project Planning, Retail, Management, Project Portfolio..., Information Technology, Security, E-commerce, Vendor Management, Integration, SDLC, PMO, Product Marketing, Start-ups, Business Analysis, Operations Management, IT Strategy, IT Management, IT Risk Management, Business Process, Telecommunications, Solution Implementation, Business Process..., Strategy, Mergers & Acquisitions, Product Development, Financial Services, Business Planning, Product Management, Consulting
Education
The Ohio State University 1981 — 1985
BSBA
C. K. Wyand Consulting June 2002 - Present
DiYanni Homes May 2013 - Present
A2Z Field Services June 2010 - May 2013
Ohio Department of Public Safety - LEADS November 2009 - December 2011
MBA Focus January 2008 - November 2008
inVentiv Health April 2007 - January 2008
Alliance Data 2006 - 2007
Evergreen National Indemnity Company August 2005 - August 2006
Century Insurance Group May 2006 - July 2006
Diyanni Homes June 2003 - June 2005
Skills
Microsoft SQL Server, SDLC, Business Intelligence, ASP.NET, Vendor Management, .NET, Project Management, SQL, Agile Methodologies, C#, Visio, WCF Services, Web Services, SSRS, ITIL, Software Development, Databases, Web Development, SharePoint, IT Management, Web Applications, JavaScript, Testing, Quality Assurance, Business Process, CRM, Management, Leadership, Networking, Consulting, Information Technology, Process Improvement
Education
The Ohio State University 1992 — 1997
Bachelor, Spanish, Bachelor, International Relations
Alliance Data 2004 - Present
Metatec 1994 - 2003
Skills
SDLC
Education
The Ohio State University 1991 — 1994
MS, Computer & Information Science
The Ohio State University 1987 — 1991
BS, Mathematics
Ohio Department of Medicaid March 2015 - Present
Ohio Development Services Agency October 2014 - March 2015
Ohio Development Services Agency June 2014 - October 2014
Ohio Development Services Agency January 2014 - June 2014
Ohio Development Services Agency April 2013 - January 2014
Morganheimer March 2011 - April 2013
Alliance Data June 2010 - February 2011
Alliance Data May 2008 - August 2010
Truberry Group April 2007 - February 2008
M/I Homes of Central Ohio, LLC April 2001 - April 2007
Skills
Sales, Training, Coaching, Sales Operations, Public Speaking, Motivational Speaking, data assessment, Sales Management, Field Work, Field Marketing, Field Training, Customer Engagement, Client Education, Data Assessment, Management, Team Building, Policy, Selling, Project Planning, Marketing, Marketing Strategy, Account Management, Customer Retention, Leadership, Sales Process, Contract Negotiation, Customer Service
Education
The Ohio State University 1989 — 1994
BS
Portfolio Recovery Associates January 2009 - Present
Alliance Data October 1999 - December 2008
Skills
Call Center, Vendor Management, Process Improvement, SDLC
Education
The Ohio State University 1990 — 1995
Alliance Data July 2014 - Present
Alliance Data October 2012 - Present
Alliance Data May 2012 - October 2012
Alliance Data June 2009 - May 2012
Victoria's Secret Stores March 2008 - March 2009
Victorias Secret Stores May 2006 - March 2008
Victorias Secret Stores May 2004 - May 2006
Victorias Secret Stores November 2000 - May 2004
The Disney Store June 1994 - November 2000
The Gap July 1991 - June 1994
Skills
Retail, Merchandising, Visual Merchandising, Customer Experience, Direct Marketing, Account Management, Digital Marketing, Leadership, Management, Cross-functional Team..., Marketing, Sales, Recruiting, CRM, Training, Advertising, Selling, Customer Service, Time Management, Project Planning, Analysis, Business Analysis, Marketing Strategy, Multi-channel Marketing
Education
The Ohio State University 1988 — 1991
BA, Communications
Grange Insurance October 2012 - January 2013
Cypress Insurance Group, Inc. January 2012 - October 2012
NiSource August 2011 - November 2011
Citi May 2008 - September 2010
Chase April 2007 - May 2008
J.P. Morgan February 2005 - April 2007
Nationwide Financial July 1999 - February 2005
Alliance Data August 1997 - June 1999
Red Roof Inns February 1984 - August 1997
Adria Laboratories November 1981 - February 1984
Skills
Certified Public..., Certified Management..., Informix Certified..., Oracle Certified...
Education
Xavier University 1983 — 1985
Master of Business Administration (MBA)
The Ohio State University 1975 — 1979
Bachelor of Science (BS)
US-Analytics July 2006 - Present
Match.com May 2015 - August 2015
Atmos Energy August 2014 - April 2015
American Fidelity February 2014 - August 2014
Alliance Data September 2010 - September 2013
Belo April 2008 - June 2008
Cadbury Schweppes July 2006 - April 2008
Palladium January 2005 - July 2006
Home Interiors & Gifts 2005 - 2006
Palladium Group Inc. 2005 - 2006
Skills
EPM, Essbase, Hyperion Planning, Workforce Planning, Business Intelligence, Hyperion Enterprise, Strategic Financial..., Forecasting, Analytics, Budgets, Master Data Management, OBIEE, Enterprise Software, ETL, Data Warehousing, Hyperion Reports, OLAP, Dashboard, Data Integration
Education
The Ohio State University 1980 — 1984
BS, Computer Science
Westerville South High School
Alliance Data August 2011 - Present
Alliance Data April 2008 - August 2011
Alliance Data June 2003 - April 2008
MarketSource June 1999 - May 2003
Circuit City October 1997 - May 1999
U.S. Dept of Labor July 1996 - August 1997
Skills
Retail, Loyalty Programs, Project Management, Marketing, Program Management, Sales Operations, Call Center, Account Management, Multi-channel Marketing, Sales Management, Direct Marketing, Marketing Strategy, User Acceptance Testing, Product Management, Digital Marketing, Leading Diverse Teams, Sales, Management, Leadership
Education
The Ohio State University 1991 — 1996
B.S., Consumer Economics
Alliance Data April 2014 - Present
Alliance Data August 2010 - Present
Alliance Data April 1987 - Present
Education
The Ohio State University 1981 — 1985
Fiserv 2013 - Present
Alliance Data January 2010 - November 2012
Alliance Data January 2006 - June 2010
Alliance Data January 2001 - January 2006
Skills
Troubleshooting, System Documentation, Strategic Planning, Process Documentation, Problem Solving, SQL/EDW/QMF, Communication, Collaboration, Compliance Adherence, Issue Resolution, Presentation, Facilitation of Training, POS, SQL, Workshop Facilitation, Documentations, QMF, Process Improvement, Presentations, EDW, Account Management, Call Centers, Vendor Management, Visio, Marketing, Product Development, Business Process, Business Analysis, Documentation
Education
The Ohio State University 1990 — 1995
Bachelor of Arts (BA), Photography
The Ohio State University
Bachelor of Arts
Alliance Data 2005 - Present
Education
The Ohio State University 1979 — 1982
JP Morgan Chase Bank, N.A. December 2010 - Present
JP Morgan Chase January 2010 - December 2010
Chase Home Finance September 2007 - December 2009
Alliance Data July 2006 - August 2007
J.P. Morgan Trust Company, N.A. June 2004 - July 2006
Chase Home Finance March 2003 - June 2004
Chase Home Finance August 2000 - March 2003
Chase Home Finance February 1999 - August 2000
Skills
Banking, Mortgage Lending, Mortgage Banking, Loans, Operational Risk, Consumer Lending, Risk Management, Management, Credit Analysis, Underwriting, Credit, Financial Services, Commercial Lending, Portfolio Management, Credit Risk
Education
The Ohio State University 1992 — 1998
Bachelor of Arts, Economics
Maestro 2008 - Present
Aegis Communications May 2007 - June 2008
Touchstone Communications 2004 - 2007
The CMI Group May 2001 - June 2004
Alliance Data Systems 1989 - 2003
Alliance Data 1986 - 2001
Skills
Call Center, Workforce Management, BPO, Executive Support, Outsourcing, Management, CRM, Customer Retention, Team Management, Telemarketing, Call Centers, Performance Management, Employee Training, Training, Leadership, Human Resources, Operations Management, Program Management, Start-ups, Strategy, Customer Experience, Inbound Marketing, Customer Satisfaction, Call Center Development
Education
The Ohio State University 1985 — 1990
BS, Architecture
Alliance Data Sr. Quality Assurance AnalystAlliance Data Systems1996 - Present
Skills
SDLC, Visio, SQL, Business Analysis, Requirements Analysis, Agile Methodologies, SharePoint, Process Improvement, DB2, COBOL, Quality Assurance, Testing, Mainframe, Project Management, Microsoft SQL Server, Business Requirements, Software Documentation, Requirements Gathering
Education
The Ohio State University
Huntington National Bank December 2012 - Present
Essentially Trish January 2009 - Present
Tastefully Simple October 2009 - December 2014
Alliance Data June 2010 - December 2012
AAA January 2003 - June 2010
Frontstep 2000 - 2003
Ashland Distribution June 1999 - March 2000
Grade A Notes 1997 - 1999
Skills
Email Marketing, Digital Marketing, Social Media, E-commerce, Marketing Strategy, Interactive Marketing, Strategy, Marketing, Leadership, Social Media Marketing, Digital Strategy, Entrepreneurship, Sales, SEO, Online Advertising, Direct Marketing, CRM, SEM, Business Strategy, Lead Generation, Facebook, Web Analytics, Social Networking, Public Speaking, B2B, Blogging, Mobile Marketing, Creative Direction, User Experience, Web Design, Web Marketing, Multi-channel Marketing, Online Marketing, Content Management, Strategic Planning, Social Media Measurement
Education
The Ohio State University 1995 — 1999
BA, Psychology
Medina Senior High 1991 — 1995
Human Behavior
Alliance Data August 2006 - Present
Skills
SharePoint, Access, Cross-functional Team..., Requirements Analysis
Education
The Ohio State University 2002 — 2006
Alliance Data February 2007 - May 2009
Checkfree Corp 2006 - 2009
CheckFree 2000 - 2002
Education
The Ohio State University 1989 — 1993
Chase April 2013 - Present
Tekmark Global Solutions April 2012 - April 2013
ARC Consulting LLC 2009 - May 2012
Neversoft Entertainment September 2008 - September 2009
Alliance Data October 2007 - March 2008
Skills
Quality Assurance, Software Quality..., Agile Methodologies, SDLC, Testing, Test Automation, Scrum, Requirements Gathering, Requirements Analysis, Agile Project Management, Business Analysis, Process Improvement, Software Development
Education
The Ohio State University 2004 — 2007
Fiserv September 2015 - Present
FacilitySource November 2013 - September 2015
HSG CodeBlue May 2013 - November 2013
Alliance Data December 2009 - September 2012
Bank of America Practice Solutions May 2008 - January 2010
Discover Financial Services February 1986 - June 2007
Skills
Credit Cards, Call Center, Credit, Process Improvement, Risk Management, Customer Service, Operations Management, Banking, Customer Experience, Team Building, Coaching, Business Analysis, Change Management, Employee Relations, Strategic Planning, Leadership, Six Sigma, Call Centers, Training, Performance Management, Project Management, Budgets, Management, Leadership Development, Data Analysis, Human Resources, Customer Retention, Time Management, Vendor Management, Interviews, Strategy, Hiring, Customer Satisfaction, Finance, CRM, Team Leadership, Policy, Forecasting, Workforce Management, Analysis, Portfolio Management, Recruiting, Financial Risk, Business Process..., Cross-functional Team..., Relationship Management, Executive Management, Financial Services, Account Management, Analytics
Education
The Ohio State University 1984 — 1988
Bachelor of Science, Dual Major in Marketing and Real Estate
Bexley High School
Alliance Data Retail Services January 2015 - Present
Alliance Data July 2013 - Present
Alliance Data April 2009 - July 2013
Alliance Data June 2007 - April 2009
Alliance Data 2000 - 2006
Skills
Credit Cards, Call Center, Human Resources, Strategy, Management, Call Centers, Leadership, Analysis, Process Improvement, Portfolio Management, Vendor Management, Six Sigma, Customer Experience, Training, Budgets, Analytics, Direct Marketing, Talent Acquisition, Credit
Education
The Ohio State University 2007 — 2009
Six Sigma Black Belt
The University of Findlay 2002 — 2005
MBA, Business
The Ohio State University - The Max M. Fisher College of Business 1988 — 1992
Bachelor of Science, Business Administration and Human Resources
Alliance Data November 2002 - Present
Cardinal Health June 2001 - November 2002
Skills
Corporate Tax, Tax Accounting, Income Tax, Accounting, CPA
Education
The Ohio State University 1997 — 2001
Bachelor's degree, Accounting
Alliance Data April 2008 - Present
Education
The Ohio State University 1993 — 1997
Victoria's Secret June 2014 - Present
Victoria's Secret January 2012 - May 2014
Victoria's Secret August 2011 - January 2012
Victoria's Secret June 2008 - July 2011
Alliance Data April 2007 - June 2008
Alliance Data February 2007 - April 2007
Alliance Data October 2005 - February 2007
Alliance Data 2001 - 2003
Skills
Management, Training, Retail, Customer Service, Customer Experience, Sales, Cross-functional Team..., Recruiting, Coaching, Process Improvement, Hiring, Strategic Planning, Customer Satisfaction, Project Management, Marketing, Performance Management, Microsoft Office, Talent Management, Call Centers, Operations Management, CRM, Project Planning, Profit, Strategy, Six Sigma, Leadership, Merchandising, Employee Training, Budgets, Critical Thinking, Marketing Management, Negotiation, Team Building, Time Management, Team Leadership, Creative Services
Education
Morestream 2005 — 2005
Six Sigma Yellow Belt
The Ohio State University 1996 — 2001
BA, Psychology
Alliance Data July 2015 - Present
Lane Bryant February 2014 - March 2015
Victoria's Secret October 2004 - February 2014
Abercrombie & Fitch August 2002 - October 2004
Lane Bryant 1999 - 2002
Skills
Trend Analysis, Retail, Merchandise Planning, Inventory Management, Assortment, Apparel, Merchandising
Education
The Ohio State University 1994 — 1997
Alliance Data Service Delivery ManagerFujitsu AmericaApril 1994 - Present
Skills
Call Center, Disaster Recovery, ITIL Certified, ITIL v3 Foundations..., Customer Service, Customer Satisfaction, Customer Insight, Service Delivery, Business Continuity, Data Center, Call Centers, Enterprise Architecture, Cisco Technologies, Outsourcing, IT Operations, Sla, IT Management, CRM, Business Process, Change Management, IT Strategy, Software Documentation, Troubleshooting, Windows 7, Management, Business Analysis, VPN, Service Desk, Technical Support, Vendor Management, Cross-functional Team..., SharePoint, Program Management, Servers, Cloud Computing, SDLC, Account Management, Team Leadership, Managed Services, Active Directory, VMware ESX, System Administration, Customer Experience, Telecommunications, PMO, Integration, Infrastructure, Visio, High Availability, IT Outsourcing
Education
The Ohio State University
Alliance Data Retail Services January 2014 - Present
Alliance Data October 2011 - January 2014
Epicor Retail November 2005 - September 2011
WeJoySing Inc August 1999 - November 2005
Banc One Services Corp January 1995 - January 1998
Bank One, NA January 1991 - January 1995
Skills
Editing, Outlook, PowerPoint, Word, Excel, Microsoft Office, Microsoft Publisher, Visio, Microsoft Word, Microsoft Excel, Customer Service, Data Entry
Education
The Ohio State University 1988 — 1990
MA, Classics
Rhodes College 1986 — 1988
BA, Classics
Regional Management Corp. August 2015 - Present
JPMorgan August 2001 - July 2015
Victoria's Secret 2000 - 2001
Alliance Data 1996 - 2000
Nationwide Insurance 1991 - 1993
Skills
Analytics, SAS, Data Analysis, Financial Analysis, Segmentation, Analysis, Database Marketing, Risk Management, Forecasting, Business Analysis, Strategic Planning, Financial Modeling, Access, Marketing Strategy, SQL, Banking, Project Management, Credit, Market Research, Microsoft Excel, Finance, Credit Risk, Financial Risk, Portfolio Management, Quantitative Analytics, Statistical Modeling, Management, Statistics, Marketing, Strategy, Financial Services
Education
The Ohio State University 1991 — 1993
Master of Applied Statistics, Statistics
The Ohio State University 1986 — 1991
Bachelor's Degree, Statistics
Alliance Data December 1996 - Present
Skills
Forecasting, Process Improvement, Financial Analysis, Essbase, Financial Reporting, Analytics, Financial Modeling, Variance Analysis, Strategic Financial..., Analysis, Finance, Cross-functional Team..., Business Analysis
Education
The Ohio State University 1984 — 1989
Alliance Data December 2012 - Present
Alliance Data February 2010 - Present
Alliance Data August 2007 - January 2010
Ares Sportswear 2003 - 2006
TruGreen LawnCare 2002 - 2003
Skills
Customer Service, Account Management, Microsoft Office, Process Improvement, Retail, Sales, Strategic Planning, Team Building, Negotiation, Time Management
Education
The Ohio State University
Communication
JEGS High Performance January 2011 - Present
Alliance Data September 1997 - May 2000
Alliance Data September 1994 - September 1997
Alliance Data November 1991 - September 1994
Alliance Data February 1990 - November 1991
Education
The Ohio State University
Accounting
University of Cincinnati
Alliance Data November 2011 - Present
Horizon Media June 2010 - August 2011
Horizon Media June 2009 - June 2010
Horizon Media January 2008 - June 2009
New Perspective Salon & Spa November 1999 - December 2007
Event Marketing Strategies June 2007 - September 2007
Lulu Strategy, Inc June 2006 - September 2006
Skills
Media Planning, Advertising, Marketing Strategy, Television, Campaigns, Entertainment, Media Buying, Integrated Marketing, Digital Strategy, Digital Media, Digital Marketing, Mobile Marketing, Social Media Marketing, Outdoor Advertising, Marketing, Strategy
Education
The Ohio State University
BA, Strategic Communications
Thomas Worthington High School
The Ohio State University January 2011 - Present
Alliance Data October 2008 - January 2011
Cedar Fair/Geauga Lake & Wildwater Kingdom April 2008 - September 2010
Wal-Mart February 2007 - May 2008
Cedar Fair Entertainment Company May 2002 - November 2007
Skills
Landscaping, Public Safety, Irrigation, Horticulture, Pest Control, Equipment Maintenance, Certified Pesticide..., Project Planning, Customer Service, OSHA, Staff Training, Loss Prevention, Landscape Maintenance, Physical Security, Safety Management, Asset Protection, Landscape Design, Heavy Equipment, Planting, Plant Identification, Commercial Pesticide..., Integrated Pest..., Turf Management, Irrigation Management, Sustainability, Cash Handling Experience, Supervisory Skills, Supervising, Theme Parks, Turf, Social Media, Management, Training, Leadership, Security, Communication, Public Speaking, Team Building
Education
Bowling Green State University 2005 — 2008
Bachelor of Arts (B.A.)
Chanel
The Ohio State University
Turf and Turfgrass Management
Alliance Data November 2012 - Present
Alliance Data Systems June 2009 - November 2012
Skills
Segmentation, Analytics, Marketing, Direct Marketing, Product Management, Sales, Marketing Strategy, Cross-functional Team..., Strategy, Multi-channel Marketing, Credit Cards, Database Marketing, Customer Service, Budgets, Leadership, Retail, Product Marketing, Customer Experience, CRM
Education
The Ohio State University 1992 — 1997
Criminology
Alliance Data October 2013 - Present
Flip Flop Around the World July 2010 - Present
Delaware County Board of Developmental Disabilities August 2011 - October 2013
Delaware County Department of Job and Family Services August 2007 - August 2011
Delaware County Department of Job and Family Services March 2009 - August 2009
Delaware County Department of Job and Family August 2007 - March 2009
Franklin County Children Services April 2007 - August 2007
United Methodist Children's Home June 2006 - April 2007
Skills
Social Services, Non-profits, Fundraising, Community Outreach, Grant Writing, Volunteer Management, Public Speaking, Facebook, Community Service, Social Networking, Non-profit..., Conflict Resolution, Customer Service, Child Welfare, Community Development, Caseload Management, Interviews, Program Evaluation, Microsoft Office, Microsoft Word, Government, Team Building, Budgets, Mental Health, Public Relations, Leadership, Adolescents, Program Management, Event Management, Training, Editing, Marketing, Team Leadership, Strategic Planning
Education
The Ohio State University 1998 — 2004
Bachelor's degree, Human Ecology
Marion Harding High School 1992 — 1996
High School diploma
Synchrony Financial November 2013 - Present
Alliance Data September 2006 - February 2013
Nan Rottkamp Advertising January 1998 - August 2006
Skills
Marketing, Credit Cards, Graphic Design, Product Development, Strategy, Management, Analytics, Program Management, Advertising, Product Management, Sales, Pricing, Product Marketing, Direct Marketing, Competitive Analysis, E-commerce, CRM, Marketing Strategy, Strategic Partnerships
Education
The Ohio State University 1978 — 1982
Industrial Design, Graphic Design
Alliance Data
Skills
Sales, Customer Satisfaction, Account Management, Retail, Microsoft Word, Marketing, Customer Service, Call Center, Sales Management
Education
The Ohio State University 2001 — 2007
Bachelor's Degree, Criminology and Sociology
U.S. Bank April 2015 - Present
American Express March 2014 - April 2015
Cincinnati Marlins February 2011 - June 2014
American Express February 2011 - March 2014
Alliance Data August 2009 - February 2011
Greater Columbus Swim Team of Ohio March 2006 - March 2010
Wells Fargo May 2006 - January 2009
Skills
Leadership, Selling, Sales, B2B, Business Development, Account Management, Coaching, Team Leadership, Direct Sales, Cold Calling, Strategic Planning, Forecasting, Management, Training, Building Relationships, Sales Operations, Marketing, Sales Management, Customer Retention, Team Building, Competitive Analysis, Solution Selling, Cross-functional Team..., Salesforce.com, Budgets, Contract Negotiation, Strategic Partnerships, New Business Development, Sales Process, Marketing Strategy, Lead Generation, Strategy, Relationship Management, Finance, Negotiation, Relationship Building
Education
The Ohio State University 2001 — 2006
Bachelor of Science (B.S.), Sports Management
Westshore Technologies August 2014 - Present
MedBen March 2012 - July 2014
Nationwide Insurance August 2011 - March 2012
Alliance Data October 2001 - February 2011
Skills
Servers, File Servers, SAN, NAS, VMware Certified..., BladeCenter, EMC Celerra, Windows Server, Windows Security, Windows Registry, Windows Scripting, Linux, iOS, Blackberry Enterprise..., Computer Repair, Computer Industry, Domain Controller, Domain Names, TippingPoint IPS, Routers, Router Configuration, Cisco Routers, Wireless Routers, Switches, KVM Switches, Fiber Switches, Nagios, VMware, Troubleshooting, Networking, XML, SQL, Testing, Systems Analysis, Information Technology, Network Architecture, Computer Security, Microsoft Servers, Group Policy, Server Administration, Desktop Computers, VMware Infrastructure, DNS, Windows 2000, Windows XP Pro, COBOL, Microsoft Exchange, vSphere, FTP, Windows Vista
Education
Devry 2008 — 2011
Bachelor's, Computer Information Systems
The Ohio State University 1996 — 2011
Associate's, Computer & Electrical Engineering
Lane Bryant October 2013 - Present
Macy's November 2011 - November 2013
Alliance Data May 2001 - August 2010
Symix 1997 - 2001
Skills
Facebook, Social Media, Blogging, Social Media Marketing, Microsoft Office, Leadership, Microsoft Excel, CRM, Marketing Strategy, Customer Service, Microsoft Word, Direct Marketing, Sales, Retail, Time Management, Management
Education
The Ohio State University 1984 — 1989
BA, Journalism
Google January 2015 - Present
Alliance Data July 2013 - January 2015
China Oriental Folk Dance Team @ OSU January 2009 - July 2012
The Statistical Consulting Service at the OSU June 2011 - September 2011
The Ohio State University September 2008 - September 2010
Skills
SPSS, Experimental Design, Data Analysis, R, Statistics, Logistic Regression, SAS programming, Matlab, Stata, Statistical Modeling, Minitab, SAS, LaTeX, GIS, Statistical Consulting, Predictive Modeling, Linux, JMP, Data Management, ArcGIS, Data Mining, Design of Experiments, Python, Robust Design, S-Plus, SAS/SQL, Bayesian methods, Statistical Programming, Factor Analysis, Survey Methodology, Mac OS X, GPS, Transportation...
Education
The Ohio State University 2008 — 2013
PhD, Statistics, 3.83/4.0
Kimball Midwest May 2011 - August 2011
Alliance Data October 2007 - May 2011
Primerica May 2007 - June 2009
Kroger February 2002 - June 2007
The Ohio State University at Newark September 2006 - March 2007
Education
The Ohio State University Fisher College of Business 2007 — 2011
Bachelor's of Business Administration, Finance
The Ohio State University 2006 — 2007
Associate of Arts, Finance
Aerotek June 2012 - Present
Alliance Data 2010 - 2012
Skills
New Hire Orientation, Applicant Tracking..., Offer Letters, Job Fairs, New Hire Orientations, HRIS, Interviewing, Hiring, PeopleSoft, Checking, Selection Process, Orientation, E-recruitment, HR Policies, Job Descriptions, Confidentiality, Screening, Employee Engagement, Mentoring, Talent Management, Record Keeping, Talent Acquisition, Onboarding, Recruiting, Interviews, Internet Recruiting, Taleo, Staffing Services, Temporary Placement, Employee Relations, Resume Writing
Education
The Ohio State University
Bachelor's degree, Psychology
Alliance Data June 1998 - Present
Alliance Data June 2004 - June 2006
Alliance Data June 2000 - June 2004
Education
The Ohio State University 1994 — 1998
Bachelors, Science and Education
Alliance Data 1995 - Present
Skills
PMP, PMO, Project Management, Project Portfolio..., Program Management, Business Process..., Software Project..., Resource Management, MS Project, Cross-functional Team..., Process Improvement, Business Analysis, Visio, Project Delivery
Education
The Ohio State University Fisher College of Business 2014 — 2014
Executive Leadership Program
University of Findlay 1999 — 2001
Master of Business Administration (MBA)
The Ohio State University 1988 — 1993
Bachelor of Science (B.S.), Business Administration and Management, General
State Farm September 2013 - Present
State Farm Insurance Agency March 2011 - August 2013
Alliance Data November 2008 - March 2011
Alliance Data November 2008 - March 2011
Skills
Insurance, Customer Service, Account Management, Sales, Cold Calling, Health Insurance, Marketing, Property & Casualty..., Call Center, Customer Retention, Employee Benefits, Salesforce.com, Sales Management, Outlook, Customer Satisfaction, Direct Marketing
Education
The Ohio State University 2004 — 2008
Bachelor of Arts (BA), Communication, General
Alliance Data August 2011 - Present
Abercrombie & Fitch November 2009 - September 2011
Marcus Theatres January 2008 - September 2009
McDonald's Corporation May 2005 - May 2007
Skills
Call Center, Customer Service, Customer Satisfaction, Outlook, Microsoft Excel, Microsoft Office, Customer Experience, Data Entry, Credit Cards, PowerPoint, Microsoft Word, Lotus Notes
Education
The Ohio State University 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government, 3.0
Pickerington High School North 2003 — 2007
High School Diploma, General Studies, 3.7
Bob Caldwell Chrysler Dodge Jeep 2005 - Present
Alliance Data 1998 - 2004
Alliance Data 1989 - 1998
Education
The Ohio State University
Business Administration, Management and Operations
The Ohio State University September 2012 - Present
The Ohio State University April 2007 - November 2012
Discover Card May 2005 - March 2007
Alliance Data February 2000 - February 2005
Skills
Higher Education, Adult Education, Public Speaking, Research, Microsoft Office, Technical Writing, PowerPoint, Student Affairs, Instructional Technology
Education
The Ohio State University 2006 — 2012
Bachelor of Arts (B.A.), Psychology
Alliance Data May 2013 - Present
Fiserv June 2006 - April 2010
Huntington National Bank March 1995 - June 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, IEX Total View, CMS, Avaya IP Telephony, Aspect, Minitab, Six Sigma
Education
The Ohio State University 1995 — 1997
Bath & Body Works Associate Manager, Customer MarketingVictoria's SecretAugust 2008 - July 2010
Alliance Data August 2004 - August 2008
Skills
Brand Management, Customer Insight, Customer Marketing, Merchandising, Retail, Marketing Research, P&L Management, Competitive Analysis, Market Planning, Direct Marketing, Shopper Marketing, Segmentation, Multi-channel Marketing, Integrated Marketing, Consumer Products, CRM, Management, Marketing Strategy
Education
The Ohio State University - The Max M. Fisher College of Business 2000 — 2002
Master of Business Administration (MBA), Marketing
The Ohio State University
Bachelor of Science (BS), Psychology
Alliance Data August 2013 - Present
Dispatch Printing Company October 2008 - August 2013
Skills
Java, Eclipse, Microsoft SQL Server, Oracle, MySQL, Amazon Web Services..., Node.js, JavaScript, C#, VB.NET, SharePoint, XML, Tomcat, OpenCMS, Amazon SimpleDB (SDB), Amazon EC2, Solr, Lucene, Amazon S3, Maven, ETL Tools, JUnit
Education
The Ohio State University 2004 — 2005
N/A, Computer Science and Engineering
The Ohio State University
N/A, Computer Science and Engineering
Alliance Data June 2015 - Present
Jos. A. Bank Clothiers September 2014 - May 2015
Velvet Ice Cream Company May 2014 - August 2014
Wil-San Dairy Farm August 2012 - May 2014
Davino's Fresh Produce May 2008 - August 2012
Skills
Sales, Management, Sales Management, PowerPoint, Leadership
Education
The Ohio State University 2015 — 2016
Master’s Degree, Agricultural Business and Applied Economics
The Ohio State University 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Agribusiness and Applied Economics, 3.55
The Ohio State University ATI 2012 — 2014
Associate of Science (A.S.), Agribusiness, 3.63
East Knox High School 2008 — 2012
High School Diploma