Alliance Data
Industry: IT service management company
DescriptionAlliance Data Systems Corporation is a publicly traded provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data. Number of employees: ~20,000 (December 2017) Headquarters: Plano, Texas, United States Revenue: 7.719 billion USD (2017) Subsidiaries: Conversant, LoyaltyOne, CJ Affiliate, Comenity LLC,
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Alliance Data Employees
The Clinic September 2014 - Present
The Academy K-12 May 2013 - August 2014
GOAL Academy August 2010 - May 2013
Colorado Charter School Institute June 2010 - July 2010
Alliance Data July 2009 - April 2010
Skills
Customer Service, Accounts Payable, QuickBooks, Microsoft Word, Data Entry, Human Resources, PowerPoint, Administrative..., Multi-line Phone, Quicken, Purchase Orders, Order Processing, Financial Accounting, Financial Services, Microsoft Excel, Learning Quickly, Order Management, Document Management, New Hire Paperwork, Financial Reporting
Education
Community College of Denver 2012 — 2017
Bachelor of Science (BS), Pre-Engineering, 3.5+ G.P.A.
Metropolitan State College of Denver 2012 — 2012
Mad Dogg Productions May 2000 - Present
Alliance Data 2012 - 2013
T-Mobile December 2001 - January 2003
Teletech Holdings March 1998 - August 2001
Skills
Technical Support, Call Centers, Help Desk Support, Windows XP, Customer Service, Customer Support, Troubleshooting, Computer Hardware, Windows 7, Customer Satisfaction
Education
Front Range Community College 2014 — 2016
Associate of Science Degree, Microsoft Network Administration, B
Community College of Denver 1996 — 1997
Certificate, PC Support Specialist, 3.6
Alliance Data November 2014 - Present
Alliance Data September 2013 - November 2014
Alliance Data February 2013 - September 2013
Alliance Data November 2010 - February 2013
Alliance Data June 2012 - August 2012
Skills
PowerPoint, Microsoft Word, Time Management, Microsoft Excel, Organization &..., Written & Oral..., Communication Skills, Goal Oriented, Account Management, Call Centers, Customer Experience, Leadership, Office Management, Team Building
Education
Franklin University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Columbus State
Associate of Arts (A.A.)
United Guaranty Corporation September 2008 - Present
Alliance Data September 2006 - May 2008
BMW Financial Services January 2001 - September 2006
Cigna August 1998 - January 2001
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Microsoft Office
Education
Columbus State Community College
Ft. Hayes
North Carolina State University
Dealertrack August 2012 - Present
ClickMotive October 2010 - July 2012
ClickMotive April 2010 - September 2010
ClickMotive May 2008 - March 2010
Alliance Data August 2007 - April 2008
AAA Texas August 2006 - July 2007
Dallas Baptist University August 2004 - July 2006
Dallas Baptist University May 2004 - July 2004
Dallas Baptist University August 2003 - April 2004
Skills
Salesforce.com, Team Building, Google Analytics, Account Management, Customer Service, Salesforce Administrator, Marketing Strategy, SEO, Customer Retention, Social Media Marketing, CRM, Networking, Analytics, Web Analytics, Customer Satisfaction, Training, Leadership, Strategy, Troubleshooting
Education
Dallas Baptist University 2007 — 2009
MBA, Management Information Systems
Dallas Baptist University 2003 — 2007
BBA, Business Administration
Alliance Data August 2008 - Present
WELD 2014 - 2014
Alliance Data Retail Services 2006 - 2008
Alliance Data August 2002 - September 2006
Skills
Product Management, Capability Management, Project management, Requirements Analysis, Cross-functional Team..., Six Sigma, Analysis, Project Management, Project Coordination, Credit Cards, Strategic Planning, Financial Analysis, Strategy, Vendor Management, Process Improvement, SDLC, Analytics, Business Analysis, Business Process..., CRM
Education
The Ohio State University 1982 — 1986
BSBA, Operations and Business Management
Cuyahoga Community College 1980 — 1982
Associates Degree in Accounting, Accounting and Business
Alliance Data July 2012 - Present
Alliance Data March 2004 - July 2012
Skills
10+ Years C-Level..., Project Management, Supervisory Experience, Stock Compensation, Rewards Programs, Department Budgeting, Budget Process, Program Management, Process Improvement, Vendor Management
Education
Santa Clara University
Certified Equity Professional (CEP) - Level I Achieved
The University of Texas at Arlington 1989 — 1993
Business Administration
Dallas County Community College 1986 — 1988
AA, Business Administration
Dietz, Futrell & Walters Insurance, Inc. December 2011 - Present
River Cities Financial Services, LTD December 2011 - Present
Verizon Wireless January 2010 - October 2011
Alliance Data June 2004 - October 2009
Skills
Microsoft Office, Computer Maintenance, Account Management, Project Management, Operations Management, Employee Training, Job Coaching, Long Term Care Insurance, Medicare Supplements, Fixed Annuities, Group and Individual..., Banking, Risk Management, Strategic Planning, Investments, Customer Service, Microsoft Excel, Insurance, Management
Education
Kaplan University
Securities, Series 6
Hondros College
Insurance
Strayer University 2009 — 2011
Finance
Columbus State 2007 — 2009
Finance
Washington State Community College 2004 — 2006
Sign Language Interpreter
Alliance Data April 2013 - Present
ten13 design June 2009 - Present
Fire Engine RED June 2011 - January 2013
DARKO Inc. March 2005 - October 2008
Bestgen Typeworks April 2002 - June 2006
Alphagraphics April 2003 - February 2005
Skills
Adobe Creative Suite, HTML, iWork, Pre-press, Visual Communication, Branding & Identity, Web Design, Email Marketing, Typography, HTML emails, Email Newsletter Design, Art Direction, Brochures, Graphic Design, Graphics, Illustrator, InDesign, Advertising, Information Graphics, Logo Design, Photoshop, Posters
Education
Kent State University 2009 — 2012
BFA, Visual Communication Design
Cuyahoga Community College 2001 — 2003
Associates, Commercial Art & Design
Alliance Data July 2012 - Present
Mad Dogg Productions March 2000 - Present
T-Mobile December 2001 - January 2003
Teletech Holding March 1998 - August 2001
Skills
Technical Support, Call Centers, Help Desk Support, Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Troubleshooting, Data Entry, Credit Cards, Outlook, Microsoft Office, Team Leadership, Account Management, Microsoft Excel, Customer Support, Telephone Skills, Lotus Notes, Windows 7, Sales
Education
Community College of Denver 1998 — 2000
Associate's degree, Computer Systems Networking and Telecommunications
Adam City High School 1976 — 1980
Dipolma, Basic Skills and Developmental/Remedial Education
Prissy Cat Events 2010 - Present
Trident Medical Imaging March 2009 - August 2011
GE Capital July 2005 - March 2009
Alliance Data January 1996 - April 2005
Skills
Public Speaking, Customer Service, Microsoft Word, Microsoft Excel, Outlook, Microsoft Office, Recruiting, Training, Team Building, PowerPoint, Employee Relations
Education
Higher Learning Academy for Emergency Medical Technician 2013 — 2013
Certificate of Completion, Emergency Medical Technician
Delaware State University 1987 — 1992
Bachelor of Arts (B.A.), Journalism
The Ohio State University January 2007 - Present
Alliance Data September 1989 - March 2004
Skills
PowerPoint, Microsoft Word, File Management, Office Management, Office Administration, Microsoft Office, Microsoft Excel, Finance, Event Planning, Customer Service, Outlook, Public Speaking, Administrative..., Leadership, Spreadsheets, Critical Thinking, Access, Advertising, PeopleSoft, Windows, Data Entry, Telephone Skills, HTML, Time Management, Project Management, Financial Analysis, Data Analysis, Administration, Administrative...
Education
Columbus State 2002 — 2005
The Ohio State University
JPMorgan Chase August 2014 - Present
Thirty-One Gifts 2011 - Present
JPMorgan Chase September 2011 - August 2014
Alliance Data 2005 - 2010
Broadview Healthcare 2002 - 2005
First Data Corporation 1999 - 2001
Bank One 1987 - 1999
Skills
Process Improvement, Project Management, Visio, Business Intelligence, Business Analysis, Call Centers, Cross-functional Team..., SDLC, Vendor Management, Strategic Planning, Team Leadership, Management, Customer Service, Microsoft Office, Program Management, Budgets, Change Management, Microsoft Excel, Team Building, Leadership, SQL, Supervisory Experience, Client Liason, Operations Management, Internal Audit, Regression Testing, User Acceptance Testing, Test Scripts, Systems Analysis
Education
Franklin University
Applied Business Communications
Columbus State Community College
Real Estate Series
Westerville North High School
Alliance Data September 2013 - Present
Huntington National Bank April 2010 - August 2013
Education
Franklin University 2011 — 2015
Bachelor's of Science, Business Administration
Columbus State Community College 2006 — 2009
Associate of Science (AS), Real Estate Appraisal
Alliance Data September 2013 - Present
Highlights for Children March 2013 - September 2013
JPMorgan Chase 2011 - 2013
Entrepreneur 2009 - 2011
Skills
Marketing, Management, Strategic Planning, Email Marketing, Marketing Strategy, Strategy, Analysis, Analytics, Project Management, Business Analysis, Creative Strategy, Business Process..., Social Networking, Strategic Partnerships, Small Business, Competitive Analysis, Direct Marketing, Legal Compliance, Regulatory Requirements, Risk Management, Privacy Law, Banking, Leadership
Education
Franklin University 2011 — 2013
Master of Business Administration (M.B.A.), Strategic Management
Franklin University 2009 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Denison University 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
Pickerington High School
Alliance Data November 2012 - Present
Dawn K. Moyer Photography March 2006 - Present
Nationwide Retirement Solutions July 2007 - November 2012
Andrew Corp 2005 - 2007
Kever Inc January 2004 - November 2004
Byers Imports 2003 - 2004
Abercrombie & Fitch 1999 - 2003
Skills
InDesign, Dreamweaver, Wordpress, Content Management, User Experience, Graphic Design, SEM, SEO, Photoshop, Web Marketing, SDL Tridion, Web Content, Web Design, CSS, WordPress, Flash, HTML, Illustrator, CMS, User Interface Design, Usability, Email Marketing, Photography, Marketing, Logo Design, Information Architecture, Digital Marketing, Layout, Graphics
Education
Columbus State 2004 — 2007
Associates of Arts, Multimedia
Alliance Data November 2014 - Present
The Godmother Village November 2005 - Present
Markle Foundation May 2000 - May 2009
Chase Manhattan Bank January 1995 - May 2000
Chemical Bank January 1993 - January 1995
Skills
Grant Writing, Community Outreach, Microsoft Office, Research, Editing, Microsoft Excel, Nonprofits, Non-profits, Microsoft Word, Outlook, Strategic Planning, Policy Analysis, Event Planning, PowerPoint, Fundraising, Public Speaking, Media Relations, Budgets, Program Management, Leadership Development, Marketing Communications
Education
CUNY New York City College of Technology
Associate in Applied Sciences (A.A.S.)
Limited Technology Services August 2009 - Present
Limited Brands 2010 - 2012
Alliance Data June 2009 - July 2009
DELiA*s Inc. August 2007 - December 2008
Skills
Customer Service, Time Management, Team Leadership, Technical Training, Computer Hardware..., Creative Problem Solving, Training Skills, Training
Education
Columbus State 2007 — 2007
Kent State University 2004 — 2006
Fashion Merchandising
Franklin County Childrens Services August 2014 - Present
Time Warner Cable January 2011 - November 2012
Alliance Data October 2008 - January 2011
RMA/ National Revenne Corp February 1998 - May 2002
Nationwide Childrens Hospital October 1994 - January 1998
Skills
Financial Analysis, Credit, Credit Cards, Business Analysis, Process Improvement, Risk Management, Customer Service, Banking, Forecasting, Microsoft Excel, Call Centers, Analytics, Budgets, Strategic Planning, Financial Reporting, Accounts Receivable, Access, Invoicing, Analysis, Accounts Payable, Accounting, Outlook, Team Leadership, Training, Team Building, Data Analysis, Microsoft Word, Payroll, Customer Experience, Financial Services, Coaching, PeopleSoft, Cash Flow, Loans, Payments, Credit Risk, Data Entry, Managerial Finance, Strategy, Operations Management, PowerPoint, Auditing, Strategic Financial..., General Ledger, Software Documentation, Time Management, Finance, Teamwork, Sales, Cash Management
Education
Columbus State Community College 1991 — 2000
Information Technology
Eastland-Fairfield Career and Technical Schools 1988 — 1991
Dental Assisting, Dental Assisting/Assistant
Alliance Data August 2009 - Present
Ajilon Consulting 2006 - August 2009
Quantum Health 2005 - 2006
Sophisticated Systems, Inc. 2000 - 2005
Columbus State Community College 2000 - 2002
Avnet Technology Solutions 1997 - 2000
Metatec 1996 - 1997
MAPSYS Inc. 1990 - 1996
Skills
Account Management, Java, Project Management, Business Analysis, Team Leadership, Business Intelligence
Education
Franklin University 1983 — 1987
Bachelor of Science, Computer Management
Columbus State Community College 1981 — 1983
Associate, IT
Marsh Building Products March 2006 - March 2015
B&T Distributors March 2003 - March 2006
Alliance Data February 2001 - March 2003
Ricart Automotive Parts January 2000 - February 2001
Palmer-Donavin February 1996 - January 2000
Skills
Insurance, Marketing Strategy, New Business Development, Small Business, Sales Management, Coaching, Team Building, Sales, Contract Negotiation, Training, Cold Calling, Social Networking, B2B, Business Strategy, Direct Sales, Strategic Financial..., Building Materials, Construction, Collections, Outside Sales, Strategic Planning, Forecasting, Relationship Management, Building Relationships, Critical Thinking, Strategic Thinking, Team Leadership, Teamwork, Two Step Distribution..., Thinking Outside The Box, Experience working with..., Comfortable working..., Goal-driven leader, Exceed Sales Goals, Vinyl Siding, Windows, Entrepreneurship, Negotiation
Education
Columbus State Community College
Associate's Degree, Business Administration and Management, General
Groveport Madison High School
Ashland Inc. August 2012 - April 2014
Ashland Inc March 2011 - August 2012
Ashland Inc. August 2008 - March 2011
Freedom Mortgage Solutions April 2003 - August 2008
Capital Banc Mortgage May 2001 - April 2003
Alliance Data February 1999 - May 2001
Skills
SAP, SAP BW, Change Management, Management, Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Interviews, Accounts Payable, Lotus Notes, Sales, Sales Management, Training, Process Improvement, Open Text Livelink, Vim, Invoice Processing, Invoice Verification, Leadership, Strategy, Analysis
Education
St Francis DeSales Highschool, Columbus, Ohio 43224 1994 — 1998
Graduated, General Studies
Columbus State Community College
Integrated Services of Appalachian Ohio August 2015 - Present
Mary's Haven May 2015 - Present
Alliance Data February 2011 - February 2015
Younique April 2014 - January 2015
CASA of Franklin County February 2014 - September 2014
Alliance Data December 2012 - May 2013
Alliance Data January 2011 - 2012
Alliance Data 2006 - 2012
Alliance Data September 2009 - February 2011
Alliance Data November 2006 - September 2010
Skills
Process Improvement, Credit Cards, Analytics, Credit, Business Process..., Financial Analysis, Relationship Management, Customer Service, Cross-functional Team..., Risk Management, PeopleSoft, Change Management, Project Management, Strategic Planning, Call Center, Microsoft Office, eTime, NAGUI, Business Management..., VCARS, Customer Experience, Workforce Management, Account Management, Call Centers
Education
The Ohio State University 2014 — 2016
Master's Degree, Clinical/Medical Social Work
Franklin University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Columbus State 2009 — 2012
Business Management, Business
Allied Electronics December 2013 - Present
Denbury Resources May 2010 - February 2013
Human Resources Consulting June 2008 - September 2010
Greatwide Logistics Services, Inc. March 2006 - June 2007
Xerox April 2005 - February 2006
Alliance Data Systems February 2002 - April 2005
Alliance Data September 1997 - February 2002
First Data Corporation May 1994 - August 1997
Mutual of Omaha June 1976 - May 1994
Skills
New Hire Orientations, Talent Acquisition, Executive Development, Performance Management, Benefits Negotiation, Leadership Development, Talent Management, Expatriate Management, 360 Feedback, Project Planning, Succession Planning, Change Management, Program Management, Human Resources, Organizational..., Leadership, Employee Engagement, Recruiting, Employee Benefits, Training, HRIS, Onboarding, Personnel Management, Mergers & Acquisitions, Deferred Compensation, PeopleSoft
Education
Creighton University
Bachelor of Science, Mathematics
Alliance Data August 2014 - Present
Coldwell Banker Residential Brokerage Southwest Region January 2013 - July 2013
Connextions July 2012 - September 2012
T-Mobile December 2002 - June 2012
MCI June 2000 - November 2002
MoneyGram International February 1998 - May 2000
Skills
Bilingual, Multi Tasking, Reliable, Team Leadership, Highly Dedicated, Professional Services, Solid computer skills, Highly-motivated, Integrity
Education
Community College of Aurora 1999 — 2000
El Paso High School 1993 — 1996
Essilor of America April 2008 - Present
Alliance Data August 2004 - April 2008
Casio 2003 - 2004
Zale 2000 - 2003
Skills
Account Reconciliation, Microsoft Excel, Oracle Applications, Sarbanes-Oxley Act, Variance Analysis, General Ledger, GAAP, Internal Controls, Sarbanes-Oxley, Cash Flow, Financial Statements, Project Management, JD Edwards, Manufacturing, Financial Analysis, Accounting, Financial Reporting, Forecasting, Hyperion Enterprise, Inventory Management
Education
Delaware State University 1995 — 1999
Bachelor of Science (B.S.), Accounting, 3.0
Alliance Data August 2015 - Present
Alliance Data May 2013 - August 2015
PetSmart October 2004 - May 2013
Skills
Customer Service, Coaching, Sales, Process Scheduler, Income Statement, Auditing, Financial Services, Retail, Time Management, Inventory Management, Customer Satisfaction, Training, Store Management, Profit, Merchandising, Employee Relations, Loss Prevention, Team Building, Recruiting, Human Resources, Hiring
Education
Franklin University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Leadership, 3
Columbus State 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Business Managment, 3
New York City Law Department September 2013 - Present
Datum LLC April 2011 - September 2013
Harris Corporation January 2007 - April 2010
Alliance Data June 2005 - January 2007
Open-C Solutions 2000 - 2005
Arthur Andersen 1999 - 2000
Frito Lay 1994 - 1999
Skills
Data Conversion, Data Migration, ETL, Databases, SQL, Software Development, Crystal Reports, Microsoft Excel, MS Project, ERP Implementations, Microsoft SQL Server, .NET, XML, Oracle, Business Intelligence
Education
DePaul University
BS, Information Systems
Alliance data March 2014 - Present
JP Morgan Chase Bank May 2001 - February 2014
Education
Columbus State
Associate of Arts (AA)
TransUnion April 2013 - Present
Nationwide Insurance September 2008 - April 2013
Nationwide Insurance June 2007 - September 2008
Washington Mutual June 2006 - August 2006
Alliance Data February 1999 - September 2005
Skills
Competitive Intelligence, Data Mining, Underwriting, Insurance, Portfolio Management, Marketing Analytics, Credit Risk Management, SAS, Catastrophe Risk..., Product Management, Credit Card Analytics, Business Strategy, Financial Analysis, Microsoft Excel, PowerPoint, Access, Segmentation, Credit Risk, Leadership, Management, Workers Compensation, Risk Management, Analysis, Property & Casualty..., Analytics, Marketing Strategy, Strategic Planning, Financial Services, Sales, Pricing, Financial Risk
Education
The Ohio State University - The Max M. Fisher College of Business 2005 — 2007
MBA, Corporate Finance
Davidson College 1994 — 1998
Bachelor of Arts, Economics
Sunrise Communications December 2013 - Present
Pierce Litter October 2012 - January 2013
MCI Corporation August 2006 - November 2007
Alliance Data July 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, HTML, Java, C, English
Education
Crowder College 2011 — 2014
Associate's degree, Business Management
Alliance Data April 2015 - Present
Alliance Data June 2012 - Present
Ocedon August 2011 - August 2012
Columbus State Community College 2009 - 2012
Burger King Corporation July 2009 - August 2011
adom automotives May 2005 - August 2009
Solid Waste Authority of Central Ohio 2003 - 2009
Skills
Restaurant Management, Restaurants, Customer Service, Inventory Management, Food Service, Cashiering, Data Entry, Time Management, Franchising, Process Scheduler, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, Food, PowerPoint, Food & Beverage, Profit, Income Statement, Menu Development, Retail, Team Building, Training, Management, Coaching, Budgets, Sales
Education
Franklin University 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Franklin University 2013 — 2015
Bachelor's degree, Business forensics
Columbus State 2011 — 2012
PROJECT MANAGEMENT CERTIFICATE, Business Administration and Management, General
Columbus State 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Business management
Veeam Software November 2010 - Present
Alliance Data August 2009 - November 2010
Safelite June 2007 - August 2009
Various Media January 2001 - March 2009
Dematic (Siemens Dematic, Rapistan) June 2001 - May 2007
Dematic North America 2001 - 2007
Mettler Toledo August 1999 - March 2001
Insilco Corporation November 1996 - August 1999
Insilco Technologies, Inc. 1996 - 1999
United Parcel Service 1995 - 1996
Skills
Virtualization, Strategy, Active Directory, Hyper-V, Product Management, Cloud Computing, Disaster Recovery, SAN, Microsoft Certified..., Backup & Restore, Data Center, Enterprise Software, Citrix, Storage, Servers, Infrastructure, VMware ESX, VMware, High Availability, Analysis, MCITP, Networking, Windows 7, Information Technology, VDI, Customer Service, Windows Server, Storage Area Networks, Microsoft SQL Server, VMware Infrastructure, Server Architecture, Integration, MCSA, Microsoft Exchange, Salesforce.com, Security, SaaS, vSphere, System Administration, System Deployment, SharePoint, ITIL, NetApp, Network Administration, Cisco Technologies, Linux, Enterprise Architecture, Network Security, Troubleshooting
Education
Otterbein University 1998 — 2000
BA, Business Administrator
Columbus State Community College 1997 — 1998
AS, Computer Science
Western Brown High School 1990 — 1994
DP, College Prep
Fujitsu America July 2009 - Present
Alliance Data November 2005 - June 2009
Central and Southwest Electic Utility March 1985 - November 2005
Skills
Concur, Calendaring, Expense Reports, Visio, Event Planning, Expenses, Office Equipment, Travel Arrangements, Onboarding, Time Management, Training, Vendor Management, Lotus Notes, SDLC, Administrative..., PeopleSoft, Leadership, Software Documentation, Human Resources, Project Planning, Process Scheduler, Microsoft Office 2007, Process Improvement, Data Entry, Interviews, CRM, SharePoint, Accounts Payable, Information Technology, Outlook, Databases, Troubleshooting, Employee Relations, Accounts Receivable, Procurement, Team Leadership, Office Management
Education
Dallas County Community College
Associates, Arts and Sciences
RE/MAX Connection, Realtors October 2000 - Present
Alliance Data July 1994 - June 2001
Skills
ABR, Buying, Foreclosures, Sellers, Real Estate, Short Sales, Home, REO, Negotiation, First Time Home Buyers, Microsoft Office, Selling, Residential, Condos, New Home Sales, First Time Buyers, Buyer Representation, Single Family Homes, Word, Listings, Property Management, Investment Properties, New Homes, Sales
Education
Columbus State 1992 — 1994
Associate's Degree, Computer Programming
Arisant, LLC March 2015 - Present
Clear Peak LLC November 2013 - March 2015
Contracted to TRICARE Management Activity May 2010 - November 2013
McKesson Health Solutions November 2007 - February 2010
McKesson Health Solutions May 2006 - November 2007
Alliance Data January 2005 - April 2006
Alliance Data July 1999 - January 2005
Skills
Data Warehousing, OBIEE, Business Intelligence, Analytics, Oracle, Data Modeling, Agile Methodologies, Databases, Data Analysis, Leadership, SDLC, Business Analysis, Requirements Analysis, Integration, Enterprise Architecture, SQL, Visio, Systems Analysis, PL/SQL
Education
DePaul University 2006 — 2009
MSCS, Database Technology
University of Phoenix 2003 — 2006
BSIT, Information Technology
GBQ Partners LLC July 2011 - Present
GBQ Partners LLC April 2007 - July 2011
Alliance Data December 2004 - April 2007
Deloitte & Touche June 2003 - December 2004
Skills
Income Tax, Tax, Property Tax, Excise, Financial Reporting, Corporate Tax, Sales Tax, Sales & Use Tax..., Tax Returns, General Ledger, Fixed Assets, Internal Controls, State Tax
Education
University of North Carolina at Asheville 1998 — 2003
B.S., Financial Accounting, Monetary Economics Minor
Columbus State Community College 2008 — 2009
Non-Traditional Distance Learning (online), Fulfilled hours necessary to sit for the CPA exam
Itron December 2008 - Present
Catalyst Energy November 2007 - November 2008
Alliance Data 2003 - 2007
Systems West 1999 - 2003
Accenture 1994 - 1999
Skills
Smart Metering, AMI, Change Management, Energy, SDLC, Management, Smart Grid, Integration, SharePoint, Solution Architecture, Requirements Analysis, Quality Assurance, Business Process..., Requirements Gathering, Business Process, Leadership, Enterprise Architecture
Education
De La Salle University
B.S. Computer Science, Computer Technology
La Senza December 2014 - Present
Alliance Data May 2007 - August 2014
Alliance Data Retail Services May 2005 - August 2007
Alliance Data Retail Services March 2000 - August 2005
Alliance Data Retail Services June 1998 - March 2000
Skills
Salesforce.com, Sales Process, Sales Management, Sales Presentations, Written & Oral..., Personal Development, Persuasive Presentations, Motivational Speaking, Credit Cards, Team Leadership, Educational Leadership, Strategic Partnerships, Training Delivery, Adult Education, Customer Experience, Customer Acquisition, Customer Engagement, Client Liaison, Manage Client..., Client Relations Skills, Client Presentation, Client Representation, Store Operations, Retail Marketing, Multi-channel Retail, Retail Sales, Selling Skills, Consultative Selling..., Influential Communicator, Strategic Influence, Strategic Communications, Teacher Training, Delivering Results, Performance Metrics, Performance Management, Retail, Sales, CRM, Leadership, Management, Strategy, Relationship Building, Training, Marketing Strategy
Education
The Ohio State University 1994 — 1998
Bachelors of Science and Education, Marketing/Marketing Management, General, Junior & Senior Years
Columbus State Community College 1995 — 1996
U.S. Department of State February 2014 - Present
General Dynamics Information Technology November 2010 - February 2014
Ohio National Guard July 2004 - January 2013
Alliance Data June 2004 - November 2010
United States Air Force July 2001 - July 2004
Skills
Security, Cisco Technologies, Network Administration, Troubleshooting, Technical Support, Network Security, Active Directory, DoD, Telecommunications, System Administration, Software Installation, Network Design, COMSEC, Computer Security, DHCP, VoIP, LAN-WAN, Windows Server, Leadership, Training, Military, Cisco IOS, TACLANE, VTC, Security Clearance, Active Top Secret, Tactical Communications, Network Infrastructure, Windows, Information Technology, Computer Hardware, Computer Repair, Technical Documentation, Quality Assurance, Customer Service, Intelligence Community, Physical Security, Network Engineering, National Security, Information Security, Networking, TCP/IP
Education
Western Governors University 2013 — 2015
Bachelor of Science (B.S.), Information Technology Security
Community College of the Air Force 2001 — 2009
Associate in Applied Science (A.A.S.), Electronic Systems Technology
Alliance Data September 2013 - Present
It Works Global June 2015 - August 2015
Fit Bodies February 2014 - November 2014
Huntington Investment Co. October 2008 - October 2013
731 Fitness April 2013 - September 2013
Next Level Fitness 2009 - July 2010
Abbott Nutrition/Manpower March 2008 - September 2008
Circuit City March 2007 - February 2008
Best Buy May 2004 - 2007
Skills
Banking, Customer Service, Process Improvement, Building Relationships, Complaint Management, Cash Management, Event Planning, Life & Health Insurance..., Social Networking, Sales
Education
Franklin University 2011 — 2012
Bachelor of Science (B.S.), Marketing, 3.85
Columbus State 2006 — 2011
Photography, Marketing
Homeschool through OHDELA
High School Diploma
Alliance Data November 2012 - Present
Walnut Height Youth Athletic Association August 2011 - Present
Columbus Maybury Mustangs April 2011 - December 2011
Education
Columbus State Community College 2010 — 2012
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Columbus State Community College
Entreprenueurship
Oracle 2012 - Present
Prosper Technologies 2011 - 2012
Alliance Data 2009 - 2011
ADS Financial Services Solutions 2007 - 2009
Fiserv (CheckFree) April 1997 - 2007
Skills
Business Development, Account Management, Financial Services, Sales Management, Contract Negotiation, Business Intelligence, Enterprise Software, Solution Selling, E-commerce, Marketing Strategy, Competitive Analysis, CRM, Analytics, Management, Selling, Sales, New Business Development, Leadership, Strategy, Program Management, Marketing, Banking, Credit Cards, Business Planning, Professional Services, Customer Satisfaction, Relationship Management
Education
The Ohio State University
Columbus State Community College
Alliance Data May 2012 - Present
Big Lots April 2011 - May 2012
COWIC (Central Ohio Workforce Investment Corp March 2009 - April 2011
Travel Solutions, Inc January 2008 - July 2008
Limited Brands January 2007 - December 2007
Limited Brands October 1998 - December 2007
Limited Brands 2005 - 2007
President of Store Design & Construction January 1998 - January 2005
Skills
Event Management, Customer Service, Office Management, Microsoft Office, Microsoft Excel, Team Building, Retail, PeopleSoft, Budgets, Training, Recruiting, Expense Management, Strategic Planning, Public Relations, Administrative..., Event Planning, Employee Relations, Process Scheduler, Fundraising, Nonprofits, Government, Project Planning, Management, Organizational..., Time Management, Administrative..., Leadership, Human Resources, Onboarding, Project Management, Access
Education
Columbus State 2009 — 2011
Entrepreneurship Major/Start on Bachelor's
Columbus State Community College 1993 — 1996
Associates, Business Management
Egon Zehnder November 2013 - Present
Egon Zehnder International April 2011 - October 2013
Egon Zehnder International April 2010 - April 2011
Colemont Insurance Broker LLC July 2007 - April 2010
Credit Solutions December 2006 - June 2007
Watson Wyatt October 2005 - December 2006
Alliance Data June 2000 - October 2005
Skills
VoIP, Server Administration, Network Operations, Desktop Administration, Windows Server and..., Vendor Management, Windows Server, CRM, Active Directory, Management, Project Management, Access, Troubleshooting, Networking, Project Planning
Education
Dallas Baptist University 2008 — 2012
BBS, Accounting
Alliance Data July 1997 - Present
Springleaf Financial Services (formerly American General Finance) July 1991 - July 1997
Abrahams Kaslow & Cassman LLP 1986 - 1991
Skills
Real Estate, Litigation, Westlaw, Commercial Litigation, Corporate Law, Corporate Governance, Contract Negotiation, Civil Litigation, Bankruptcy, Banking, Arbitration, AML, Courts, Credit, Credit Cards, Data Privacy, Due Diligence, Employment Law, Executive Management, Financial Services, Fraud, Insurance, Intellectual Property, Joint Ventures, Leadership, Legal Advice, Legal Compliance, Legal Research, Legal Writing, Licensing, Litigation Management, Litigation Support, Loans, Management, Mediation, Mergers, Privacy Law, Private Investigations, Process Improvement, Risk Assessment, Risk Management, Securities, Strategic Planning, Strategy, Training, Vendor Management
Education
Creighton University School of Law 1983 — 1986
JD
University of Wisconsin-Milwaukee 1980 — 1983
B.S., Magna Cum Laude
JPMorgan Chase September 2013 - Present
Ocwen Financial Corporation - US July 2013 - September 2013
Ocwen Loan Servicing(Formally known as GMAC ResCap) June 2009 - September 2013
GMAC ResCap June 2009 - June 2011
Wells Fargo Financial August 2006 - June 2009
Alliance Data January 2003 - August 2006
Skills
Loss Mitigation, Call Center, Outlook, Customer Service, Problem Solving, Coaching, Leadership Development, Team Leadership, Credit Analysis, Credit Risk, Bilingual, Behavior Management, Call Centers, Mortgage Lending, Analysis, Training, Mortgage Servicing, Loans, Portfolio Management, Mortgage Banking, Risk Management, Process Improvement, Relationship Management, Team Building, Loan Modifications, Leadership, Loan Origination, Default, Credit, Management, Finance, Financial Risk, Customer Satisfaction, Microsoft Word, LPS Desktop, Business Process..., Data Analysis, Performance Management, Consumer Lending, Mortgage Underwriting, Residential Mortgages, Banking, Budgets, Loan Servicing, Financial Services, Financial Analysis, Microsoft Excel
Education
Dallas County Community College 2001 — 2002
Criminal Justice
Eddie Bauer September 2014 - Present
Strand Cafe Studio Salon May 2012 - June 2015
Alliance Data August 2012 - December 2013
Skills
Computer Hardware, Microsoft Office, Communication, Customer Service, Outlook, Software, Recruiting, Human Resources, Payroll
Education
Columbus State Community College 2015 — 2017
Associate of Arts and Sciences (A.A.S.), Computer Programming, Specific Applications
Lakota West High School 2006 — 2009
Diploma, General Studies, GPA 3.1
Alliance Data February 2015 - Present
Target March 2013 - Present
Comenity (an Alliance Data Company) December 2013 - February 2015
H&R Block December 2012 - November 2013
Dinsmore & Shohl, LLP (fka Buckingham, Doolittle Burroughs) October 2007 - October 2013
Paralegal Association of Central Ohio July 2010 - July 2012
Paralegal Association of Central Ohio June 2008 - July 2010
Metro Networks 2002 - 2008
Hoffman and Associates May 2007 - July 2007
Fifth Third Bank 2004 - 2005
Skills
Litigation, Microsoft Office, Intellectual Property, Public Speaking, Legal Research, Legal Writing, Research, Editing, Public Relations, Media Relations, Event Planning, Social Media, Outlook, Radio, Fundraising, Press Releases, Social Networking, Customer Service, Microsoft Excel, Microsoft Word, Proofreading, PowerPoint, Copy Editing, Journalism, Broadcast, Event Management, Radio Broadcasting, Litigation Support, Adobe Acrobat, Internal Communications, Interviews, Notary Public, Legal Assistance
Education
Franklin University 2011 — 2012
Finance
Columbus State Community College 2006 — 2007
Certificate, Paralegal Studies
Otterbein College 1997 — 2000
Bachelor of Arts (B.A.), Communications
Wright State University 1996 — 1997
Alliance Data card services September 2015 - Present
Alliance Data November 2010 - Present
Alliance Data February 2007 - November 2010
Alliance Data May 2006 - February 2007
Alliance Data July 1999 - May 2006
Skills
Coaching, Mentoring, Building Relationships, Goal-oriented..., Situational Awareness, Motivate and Inspire..., Identify Risks, Research and Analyze, Persuasiveness, Great Sense of Humor, Leadership, Interviews, Customer Service, Program Management, Credit Cards, Talent Acquisition, Customer Acquisition, Onboarding, Change Management, Hiring, Call Centers, Team Building, Employee Training, Sales
Education
Columbus State
Ohio Christian University
Organizational Leadership
Whitehall - Yearling High School
Monitronics International March 2015 - Present
Monitronics International August 2014 - March 2015
TXU Energy August 2012 - August 2014
TXU Energy March 2010 - August 2012
TXU Energy August 2009 - March 2010
Direct Energy July 2007 - August 2009
Alliance Data January 2005 - July 2007
Skills
Management, Leadership, Process Improvement, Team Building, Financial Analysis, Team Leadership, Business Process..., Operations Management, Microsoft SQL Server, Tableau, Business Analysis, Analysis, Project Management, Cross-functional Team..., Strategic Planning
Education
University of Oklahoma - Price College of Business 2013 — 2015
Master of Arts (MA), Economics
The University of Texas at Arlington 2011 — 2013
Master of Business Administration (M.B.A.)
Dallas Baptist University
Bachelor of Business Administration (B.B.A.), Finance
Alliance Data April 2014 - Present
Best Buy March 2007 - April 2014
Target June 2002 - October 2004
Skills
Customer Service..., Sales Management, Sales Operations, Employee Training, Inventory Control, Retail Sales, Loss Prevention, Merchandising, Profit, Store Management, Visual Merchandising, Customer Experience, Planograms, Retail, Store Operations
Education
Columbus State 2004 — 2006
Business/Commerce, General
Reynoldsburg High School 1998 — 2002
CrossRealms, Inc. September 2015 - Present
Alliance Data November 2010 - August 2015
Adventure Camp Radio May 2013 - May 2015
Skills
Data Entry, Social Media, Customer Service, Collections, Multimedia, Computer Proficiency, Team Leadership, Time Management, Microsoft Office, WordPress, Blogging, Leadership, Social Media Marketing
Education
Ohio University 2008 — 2009
Journalism
Marysville High School 2004 — 2008
Columbus State Community College
Game and Interactive Media Design
Alliance Data March 2012 - March 2014
Accor North America, Inc. November 2007 - March 2012
Skills
Corporate Law, Annual Shareholder..., Contracts Administration, Corporate Governance, Corporate Financing..., Corporate Minute Books, Closing Binder..., SEC and NYSE Disclosure..., Entity Management..., Employment & Payroll..., Case Management..., SEC Filing..., Document Review and..., Entity Formations,..., Communications, Ethics, Document Review, Contract Negotiation, Research, Legal Research, Management, Legal Documents, Databases, Litigation Support, Finance, Contract Management, Litigation Management, Intellectual Property, Mergers & Acquisitions, Licensing, Policy, Due Diligence
Education
Kaplan University, Dallas, Texas
General Practice Paralegal Studies, Law
David N. Myers University
Bachelor's Degree, Business
Alliance Data Retail Services November 2014 - Present
Alliance Data June 2012 - November 2014
Alliance Data April 2008 - July 2013
Skills
Call Centers, Employee Training, Management, Process Improvement, Sales, Team Building, Leadership, Customer Service, Customer Satisfaction, Time Management, Training
Education
Columbus State Community College
Verizon March 2015 - Present
zulily September 2014 - Present
zulily September 2014 - Present
Alliance Data June 2012 - September 2014
Discover Financial Services 2008 - 2012
Teleperformance, USA January 2005 - September 2008
Skills
Customer Service, Microsoft Excel, Leadership, Marketing, Analysis, Process Improvement, Access, Outlook, Software Documentation, Data Analysis, Quality Assurance, Employee Training, Interviewing Skills, Motivational..., Behavioral Interviewing, Credit Analysis, Job Coaching
Education
Columbus State Community College
Wright State University
POLITICAL SCIENCE & BUSINESS
Alliance Data August 2015 - Present
Alliance Data January 2014 - August 2015
JPMorgan Chase February 2013 - November 2013
JPMorgan Chase September 2011 - February 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, C
Education
Franklin University 2015 — 2016
Bachelor's degree, Public Relations/Image Management
Columbus State 2010 — 2014
Associate of Arts (AA), Public Relations/Image Management
Groveport Madison High School 2006 — 2010
Diploma, General Studies
9KUSA - TEGNA Commercial Operations March 2014 - Present
Alliance Data July 2012 - March 2014
Community College of Denver (CCD) August 2010 - December 2011
Qwest Communications August 2008 - February 2010
Thornton Medical Center September 2007 - August 2008
Comcast Spotlight December 1995 - June 2007
Skills
Management, Advertising, Customer Service, Account Management, Social Media Marketing, Social Media, Project Management, Call Centers, Marketing, Coaching, Sales, Online Advertising, Digital Media, Broadcast Television, Wide Orbit
Education
Community College of Denver 2010 — 2013
General Studies, Education
Alliance Data June 2015 - Present
Standard Register January 2015 - June 2015
Citi December 2006 - January 2015
Citi November 2006 - December 2007
Chase March 2006 - December 2006
Skills
Banking, Risk Management, Credit, Portfolio Management, Financial Analysis, Loans, Business Analysis, Process Improvement, Retail Banking, Vendor Management, Financial Modeling, Credit Risk, Financial Services, Equities, Mortgage Lending, Investments, Credit Cards, Financial Risk, Fixed Income, Credit Analysis, Relationship Management
Education
Ohio Dominican University 2008 — 2012
Bachelor of Science, Business Administration
Columbus State Community College 2003 — 2007
Centric Consulting 2005 - Present
American Electric Power June 2014 - July 2015
Cardinal Health September 2013 - May 2014
NiSource January 2013 - September 2013
Alliance Data September 2012 - December 2012
Cardinal Health August 2011 - September 2012
Ascension Health August 2010 - July 2011
American Electric Power June 2005 - July 2010
CIGNA Healthcare 2002 - 2005
PricewaterhouseCoopers 1987 - 2002
Skills
Project Management, Integration, ERP, PMO, Management, Systems Analysis, Business Process..., SDLC, Project Portfolio..., IT Strategy, PMP, Oracle, Business Process, Business Analysis, Requirements Analysis
Education
The University of Akron 1979 — 1982
Masters of Business Administration, Finance
Denison University 1974 — 1978
BS, Computer Science
JCPenney October 2013 - Present
JCPenney July 2012 - October 2013
Baylor Health Care System February 2008 - July 2012
Tenet Healthcare April 2005 - February 2008
Alliance Data April 2001 - April 2005
Skills
HRIS, Process Improvement, Applicant Tracking..., Onboarding, Policy, Vendor Management, Business Analysis, Business Strategy, Business Objects, Data Acquisition, User Acceptance Testing, Turnover, HRO, Team Building, Requirements Gathering, Requirements Analysis, Project Execution, Project Planning, Project Management, Recruiting, Sourcing, Talent Acquisition, Talent Management, PeopleSoft, Management, Business Process..., Employee Relations, Payroll, Deferred Compensation, Benefits Administration, Integration, New Hire Orientations, Taleo, Human Resources, Employee Engagement, Databases, Performance Management, Employee Benefits, Leadership, Workforce Planning, Change Management, Succession Planning, Analysis, HR Policies, Training, Business Process, College Recruiting, SDLC, Visio, FMLA
Education
Dallas Baptist University 2006 — 2009
BBS, Business Administration
Fiserv July 2015 - Present
Apex Systems August 2014 - July 2015
Alliance Data April 2012 - August 2014
Leading EDJE May 2010 - April 2012
Astute Solutions.com March 2007 - May 2010
Definitive Homecare Solutions September 2002 - March 2007
BioScrip March 2000 - March 2002
Skills
Microsoft Office, SQL, Business Analytics, Process Automation, Customer Relations, PMI, Access, HTML, Operating Systems, Excel, Word, MS Project, PMP, MySQL, SQL Server, Customer Service, Software Development, E-commerce, Vendor Management, Microsoft SQL Server, SharePoint, Business Intelligence, Software Project..., Business Analysis, Scrum, Microsoft Word, Microsoft Excel, .NET, Agile Methodologies, Databases, Visio, T-SQL, Requirements Analysis, Project Management, Integration, Agile Project Management
Education
Franklin University 2003 — 2007
Bachelors of Science, Management Information Systems
Columbus State Community College 1999 — 2002
A.S, Computer Networking Technologies
DSW May 2015 - Present
Tween Brands November 2013 - May 2015
Tween Brands August 2013 - November 2013
Various Clients in the Journalism, Retail and Fine Arts May 2012 - November 2013
Edelman January 2013 - April 2013
Various Companies in the Retail, Educational and Journalism sectors June 2010 - December 2012
Alliance Data May 2008 - December 2012
Skills
Social Media Marketing, Communication, Marketing, Merchandising, Product Assortment..., Product Development, Open to Buy Management, Public Relations, Press Releases, Blogging, Event Planning, Advertising, AP style writing
Education
The Ohio State University 2010 — 2012
Bachelor of Arts (B.A.), Strategic Communication
Columbus State Community College 2008 — 2010
Associate of Science (A.S.), Marketing
JCPenney Business Srvcs, Alliance Data, Fujitsu America December 1993 - September 2009
Alliance Data 1993 - 2009
Southland Corp 1987 - 1993
affiliated computer services 1983 - 1993
Education
Dallas County Community College 1977 — 1979
Associates, Computer Science
Capital One July 2011 - October 2011
Ericsson March 2010 - May 2011
AT&T January 2009 - December 2009
Alliance Data May 2007 - November 2008
Neiman Marcus Group June 2006 - February 2007
ATT CORPORATION April 1997 - December 2004
Skills
MS Project 2003, SharePoint, MS Office
Education
Dallas Baptist University 1994 — 1998
BBA, Management Information Systems
JPMorgan Chase March 2014 - Present
JPMorgan Chase May 2012 - March 2014
Alliance Data September 2010 - May 2012
Alliance Data July 2003 - September 2010
Alliance Data April 2001 - July 2003
Alliance Data September 1994 - April 2001
Alliance Data September 1992 - September 1994
Skills
Technical Training, SDLC, Capability Development, Vendor Management, Project Management, Process Improvement, Testing, Product Development, Business Analysis, Leadership, System Testing, Marketing, Training, Analysis, Training Skills, Management, Strategy, Customer Service, Program Management, Finance, Visio, Credit Cards, Requirements Analysis
Education
Franklin University 2008 — 2012
B.S.B.A., Marketing, Marketing Promotions, 4.0/4.0
Columbus State 2006 — 2008
Associate of Applied Science, Business Management, 3.5/4.0
Wellness Forum Health January 2015 - Present
JPMorgan Chase November 2012 - Present
Alliance Data April 2011 - November 2012
Nationwide Children's Hospital November 2009 - April 2011
Cardinal Health February 2006 - June 2009
Baker & Hostetler LLP June 1999 - February 2006
Wendy's International, Inc. 1992 - 1996
Skills
Legal Assistance, Executive Level..., Office Management, Corporate Law, Contract Management, Social Media, Marketing, Real Estate, Healthcare, PowerPoint, Microsoft Excel, Outlook, Visio, Access Database, SharePoint, Strategic Planning, Customer Service, Public Speaking, Microsoft Office
Education
Wellness Forum Health 2015 — 2015
Certified Health Educator, Plant-Based Diet and Lifestyle
Columbus State 2006 — 2014
Associate of Science, General Study
New Albany High School
Diploma, General Study / Office Procedures
Alliance Data 2000 - Present
ads January 2000 - August 2012
Education
Columbus State
Mt.Vernon
Alliance Data 2010 - Present
Alliance Data March 1999 - Present
Alliance Data 2010 - 2011
Alliance Data 2010 - 2011
Skills
Banking, Customer Service, Credit, Visio, Scholarship, Business Analysis, Credit Cards, Process Improvement, Call Center, Software Documentation, Thought Leadership, SQL, COBOLII, CICS, Java, JavaScript, CSS, JSF, VBScript, SDLC, Agile & Waterfall..., SharePoint, DB2, Requirements Gathering, Database Design, Agile Methodologies, Mainframe, Requirements Analysis, TSO, DB, TCP/IP, XHTML, SOA, Web Services, Web Applications, Statistics, JCL, Business Requirements, Databases, Software Development
Education
Columbus State 1995 — 1997
Computer Science, 4.0
Georgetown University 1983 — 1987
BA, English
Fujitsu America June 2008 - Present
Alliance Data 1996 - Present
Alliance Data Systems - Richardson, TX 1996 - Present
Fujitsu 1996 - Present
Fujitsu America 1996 - Present
Education
Dallas County Community College 1984 — 1985
EY May 2014 - Present
Cobb Energy 2003 - Present
Five Point Partners February 2009 - May 2014
Vertex NA July 2008 - February 2009
Alliance Data 2003 - July 2008
Capstone Consulting March 2003 - November 2004
LaVista Consulting February 2001 - August 2003
SouthStar Energy Services LLC 2002 - 2003
Excelergy February 2000 - February 2001
PwC Consulting February 1995 - January 2000
Skills
Business Analysis, Program Management, Management, Business Process..., Consulting, Project Management, Process Improvement, Business Process, Integration, Business Intelligence
Education
Florida State University - College of Business 1989 — 1993
Bachelors, MIS
Cornell College 1988 — 1989
Alliance Data September 2012 - Present
Alliance Data May 2009 - September 2012
Northwest Airlines 1992 - 2005
American Airlines 1988 - 1992
Education
Dallas Baptist University 1983 — 1985
MBA, Small Business & Entrepreneurship
North Carolina Central University 1974 — 1978
BSC, Accounting
Alliance Data November 2003 - Present
Discover Financial Services 1991 - 2003
Skills
SQL, SDLC
Education
University of Phoenix 2003 — 2004
Information Technology
Franklin University 1999 — 2000
Computer Science
Columbus State Community College 1998 — 1999
Computer Programming Technology
Christ Fellowship McKinney April 2013 - Present
The Family Greenhouse January 2013 - Present
Christ Fellowship McKinney November 2010 - April 2013
McKinney Fellowship Bible Church July 2005 - November 2010
Alliance Data Systems 1991 - 2004
Alliance Data 2001 - 2003
Skills
Church Events, Healthcare, Preaching, Discipleship, Public Speaking, Nonprofits, Leadership Development, Teaching, Event Planning, Theology, Pastoral Care, Leadership, Family Therapy, Pastoral Counseling, Community Outreach, Marketing, Fundraising, Cross-functional Team..., Program Management, Customer Service, Team Building, Coaching
Education
Dallas Theological Seminary 2005 — 2011
Th.M, Pastoral Ministries
Ohio University 1994 — 1997
BS, Communication, General
CIBC October 2013 - Present
52 October 2009 - Present
Alliance Data March 2013 - September 2013
Bell July 2012 - March 2013
Scotiabank June 2011 - July 2012
TELUS January 2008 - June 2011
Aries Real Estate 2009 - 2010
Oracle 2000 - 2007
AIM Trimark Investments 2000 - 2002
ISM 1999 - 2002
Skills
SAML, Weblogic, Spring, Oracle HR, Enterprise Architecture, ESB, Websphere, SOA, Oracle SOA Suite, Executive Search, Web Services, EJB, Enterprise Software, Java Enterprise Edition, Software Development, Databases, Solution Architecture, Integration, Java, Oracle, REST, Architecture, Middleware, Hibernate, Cloud Computing, Agile Methodologies, SDLC, SaaS, PMP, Design Patterns, WebLogic
Education
Dalhousie University 1997 — 1999
MS, Computers
University of Pune 1993 — 1997
Bachelor Of Engineering, Computer Engineeing
Alliance Data April 2013 - Present
Manley Deas Kochalski, LLC August 2009 - April 2013
The City of Dublin Mayor's Court October 2008 - September 2009
Exact Software May 2006 - August 2009
The Franklin County Municipal Clerk of Courts January 2009 - March 2009
The State of Ohio House of Representatives June 2004 - December 2005
Skills
Matlab, PACER, Bankruptcy, Mathematics, LexisNexis, Westlaw, Microsoft Excel, Microsoft Office, Courts, Legal Research, Legal Writing, Outlook, Document Review, Legal Assistance, Microsoft Word, CRM, Criminal Law
Education
Columbus State Community College 2007 — 2009
Post-Baccealorette Certificate, Paralegal (ABA Approved)
The Ohio State University 2002 — 2006
B.A., Political Science
Alliance Data June 2012 - Present
Alliance Data November 2010 - June 2012
Affinion Group Inc October 2006 - October 2010
Delia*s Inc September 2005 - October 2006
Delia*s Call Center September 2002 - September 2005
Skills
Customer Service, Avaya, Operations Management, Process Improvement, Team Building, Project Management, Data Analysis, Analytics, Call Center, Workforce Management, Forecasting, Customer Experience, Vendor Management, Microsoft Excel, Access, SharePoint, Call Centers, IEX, Outlook, Management, Leadership, Business Analysis, Team Leadership, Analysis, Contact Centers, Customer Retention, Customer Satisfaction, Networking, Process Scheduler, Program Management, Quality Assurance, Sales, Time Management, CRM, Training, Call Center Development, Avaya Technologies
Education
Columbus State 2009 — 2012
In Search of A.A.S., Business Management
Otterbein College 2002 — 2004
In Search of B.S., Public Relations/Psychology
Centennial High School 1998 — 2002
High School Diploma, 3.64
Alliance Data April 2012 - Present
Alliance Data October 2008 - April 2012
Alliance Data November 2007 - April 2012
Skills
Call Center, Onboarding, Employee Relations, Process Improvement, Leadership Development, Coaching, Customer Service, Team Building, Operations Management, Microsoft Excel, Performance Management, Training, Call Centers, Employee Training, Leadership, Customer Experience, Vendor Management, Recruiting, Customer Satisfaction, Change Management
Education
Columbus State Community College 1993 — 1995
Alliance Data November 2004 - August 2009
VarTec Telecom October 2002 - May 2004
Dallas Area Rapid Transit December 1989 - June 2001
Education
Dallas County Community College
Associates, Computer Science
Mission Essential Personnel, LLC April 2012 - Present
JPMorgan Chase Bank January 2010 - April 2012
Alliance Data December 2008 - July 2009
Citi January 2008 - May 2008
BISYS March 1999 - May 2008
Citi Group March 1999 - May 2008
Education
Columbus State Community College 1979 — 1980
bookkeeping certificate, accounting
State of Ohio BWC October 2012 - Present
Ohio Bureau of Workers' Compensation December 2011 - November 2012
Ohio Bureau of Workers' Compensation May 2007 - December 2011
Alliance Data September 2000 - May 2007
United States Postal Service November 2001 - October 2002
Raniser & Ransier, LLC January 1999 - August 2001
Huntington National Bank August 1998 - January 1999
Lexington Clinic March 1997 - July 1998
GTE October 1993 - February 1997
Kentucky Clinic December 1992 - October 1993
Skills
Management, Training, Employee Benefits, Claim Management, Quality Control, Workers Compensation, Disability Management, Customer Service, Bankruptcy, Microsoft Office, Auditing, Client Relations, Corrective Actions, Facilitation, Document Management, Financial Reporting, Research, Negotiation, Fact Finding, Financial Analysis, PeopleSoft, Oracle Reports, SharePoint, Self Directed Work Teams, Policy Analysis, ISO, Insurance, Policy, Administrative..., Process Improvement, Human Resources, Credit Reports, Credit Analysis
Education
Franklin University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Franklin University 2008 — 2010
Bachelor's degree, Business Administration and Management, General
Franklin University 2008 — 2010
Bachelor's degree, Human Resources Management/Personnel Administration, General
Columbus State Community College 2002 — 2005
Associate of Science (A.S.), Business Administration and Management, General
Huntington National Bank April 2007 - Present
Alliance Data June 2006 - April 2007
Sterling Commerce an AT&T company 1996 - 2005
CBC Companies October 1989 - October 1996
Skills
Disaster Recovery, JCL, Security, IBM Mainframe, z/OS, Virtualization, Data Center, Enterprise Architecture, Integration, IT Service Management, Vendor Management, Business Analysis, Operating Systems, Storage, Visio, Lotus Notes, Management, Business Continuity, SQL, VMware, Software Documentation, Troubleshooting, Cloud Computing, Active Directory, IT Management, ITIL, Windows Server, TSO, TCP/IP, Servers
Education
Columbus State 2009 — 2010
System Z Foundations Certificate, System Z Foundations, 4.0
Programming and Science Institute 1987 — 1989
Certificate in Computer Programming and Operations, Mainframe Operations
Groveport Madison High School 1982 — 1986
Allied Fence of Tulsa May 2014 - Present
FenceTrac Fence Systems January 2014 - May 2014
Nu-Line Productions/Cosmonaut Creative September 2008 - May 2014
Ameristar Fence Products August 2007 - July 2013
Gudgel & Associates July 2005 - December 2012
Alliance Data 2005 - 2007
Jernigan's Lawn and Outdoor March 2004 - May 2005
Walmart February 1999 - June 2004
Skills
Sales, Marketing, Business Development, Project Management, Marketing Strategy, Customer Service, Sales Management, Training, Account Management, Profit, Team Leadership, Pricing, Budgets, Recruiting, Social Media Marketing, Videography, Video Editing, Entrepreneurship, Image Editing, Contract Management, Corporate Events, Non-linear Editing, Entrepreneur, Photo Editing, Management, Team Building
Education
Community College of the Air Force 2001 — 2004
Information Technology
Tulsa Community College 2001 — 2003
Business, Management, Marketing, and Related Support Services
Westerville Parent Council June 2012 - Present
Heritage Middle School October 2011 - Present
Robert Frost PTA July 2010 - June 2012
American Baptist Church of Westerville February 2010 - April 2011
Robert Frost PTA July 2008 - July 2010
Alliance Data July 1990 - August 2004
Westfall Local Schools August 1988 - June 1990
Skills
Budgeting, Credit, Compliance, Process Improvement, Call Center, Executive Management, Strategic Planning, Customer Service, Mentoring, Team Building, Management, Financial Analysis, Budgets, Call Centers, Program Management, Risk Management, Leadership Development, Coaching, Leadership, Forecasting, Finance, Nonprofits, Analysis, Policy, Change Management, Training
Education
Columbus State 1996 — 2009
N/A, English/Computer Literacy classes
The Ohio State University 1988 — 1989
Reading Certification
Otterbein University 1984 — 1988
BA, English with Secondary Teaching Certification
CSX January 2011 - Present
Alliance Data March 2008 - January 2011
P.H. Glatfelter March 2006 - December 2007
Florida Production Engineering August 2004 - March 2006
Gillum's Tree Service 2001 - 2004
Education
Columbus State Community College
Business Management
Roberts Janitorial Service July 2012 - Present
Alliance Data June 2011 - June 2012
Alliance Data October 2003 - June 2011
Skills
Visio, Databases, Risk Management, Business Analysis, SDLC, Project Management, Business Process, Business Requirements, SharePoint, Requirements Gathering, Business Intelligence, Software Documentation, Requirements Analysis, MS Project, Data Analysis, SQL, Business Process..., Testing, Analysis, Microsoft Office 2007, Training, Microsoft Office, Access, Quality Assurance, Vendor Management
Education
DeVry University 2000 — 2002
BA, Business Information Systems
Cuyahoga Community College 2012 — 2012
Health Information Technology, Practice Workflow & Information Management Redesign Specialist, Certificate
Alliance Data August 2015 - Present
Alliance Data March 2013 - Present
Destination Maternity Corporation November 2010 - March 2013
Papa Johns 2001 - 2009
Bath & Body Works 2002 - 2005
Skills
Sales Management, Payroll, Coaching, Hiring, Customer Service, Retail, Budgeting, P&L, Conflict Resolution, Human Resources, Training, Schedules, Visual Merchandising, Up-selling, Wardrobing, Interviewing Skills, Recruiting, Loss Prevention, Store Management, Profit, Driving Results, Merchandising, Inventory Control, Store Operations, Retail Sales, Sales, New Store Development
Education
Columbus State 1995 — 2001
JPMorgan Chase & Co. February 2013 - May 2014
Alliance Data August 2012 - March 2013
JPMorgan Chase September 2010 - August 2012
JPMorgan Chase January 2008 - September 2010
JPMorgan Chase August 2005 - December 2007
American Share Insurance October 2003 - August 2005
Bank One September 2001 - October 2003
Skills
Internal Controls, Credit, Auditing, Financial Risk, Analysis, Management, Program Management, Mortgage Servicing, Strategy, Loans, Loan Servicing, Access, Process Improvement, Banking, Business Process, Quality Assurance, Risk Management
Education
Ohio Dominican University 2006 — 2007
Masters, Business Administration
Ohio Dominican University 2006 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Franklin University 2000 — 2002
BS, Business Administration
Franklin University 2000 — 2002
Bachelor's Degree, Business Administration and Management, General
Columbus State Community College 1998 — 2000
Associate Degree in Applied Science, Dietetic Technician
Cardinal Health January 2014 - Present
Alliance Data April 1985 - August 2013
Skills
Accounting, Customer Service, Analysis, SAP, Business Analysis, Data Analysis, Vendor Management, Microsoft Excel, Project Management, Financial Analysis
Education
Columbus State Community College
Alliance Data June 2012 - Present
Alliance Data August 2011 - June 2012
Alliance Data February 2010 - August 2011
Alliance Data October 2007 - February 2010
Alliance Data June 2006 - October 2007
Alliance Data May 2004 - June 2006
Skills
Customer Relations, Retail, Problem Solving, Credit, Planning, Process Improvement, Credit Cards, Customer Service, Call Center, Word, Excel, Microsoft Office, Call Centers, Account Management, Sales, Forecasting, Management, Team Building, Business Analysis, CRM, Marketing Strategy, Customer Experience, Marketing, Strategy
Education
Columbus State Community College
Discover Financial Services June 2015 - Present
BMW Financial Services November 2012 - June 2015
Alliance Data April 2012 - November 2012
Alliance Data July 2008 - June 2012
Alliance Data February 2011 - April 2012
Alliance Data January 2006 - August 2008
Skills
Bank Secrecy Act, OFAC, AML, USA PATRIOT Act, Call Center, Process Improvement, Credit, Customer Service, Onboarding, Banking, Call Centers, Credit Cards, Financial Services, Training
Education
The Ohio State University 2002 — 2004
Bachelors, Criminology & Sociology
Columbus State 1998 — 2002
Associates, 2001
Ohio Dominican University 1997 — 1998
Alliance Data April 2015 - Present
Alliance Data 2011 - April 2015
Alliance Data 2001 - 2011
Alliance Data 1997 - 2001
Alliance Data 1996 - 1996
Alliance Data 1994 - 1996
Alliance Data 1991 - 1993
Skills
Employee Relations, Performance Management, Onboarding, Talent Management, Call Centers, Process Improvement, Coaching, Leadership, Team Building, Leadership Development, Customer Experience, Training, Customer Service, Employee Training, Employee Engagement, Vendor Management, Recruiting, Talent Acquisition, Human Resources, Succession Planning, Training Delivery, Organizational..., Customer Retention, Hiring, Change Management, Management, Interviews, Retail, Account Management, CRM, Executive Coaching, Customer Satisfaction, Operations Management, Team Leadership, New Hire Orientations, Cross-functional Team..., Workshop Facilitation, Organizational Design, Training Facilitation
Education
The Ohio State University Fisher College of Business 2011 — 2011
Organizational Leadership
Columbus State Community College 1989 — 1992
Alliance Data August 2015 - Present
Nationwide Energy Partners November 2010 - August 2015
Welspun Group 2010 - 2010
Glimcher Realty Trust July 2002 - November 2008
Skills
Accounting, Financial Reporting, General Ledger, Financial Accounting, Account Reconciliation, GAAP, Accounts Payable, Journal Entries, Accounts Receivable
Education
Columbus State 2003 — 2005
Certificate, Accounting
James Madison University - College of Business 1997 — 2001
Bachelor's degree, International Business
Alliance Data June 2012 - Present
Self Employed November 1993 - Present
Westerville Symphony at Otterbein University November 2009 - June 2012
CAPA July 2006 - October 2009
Amelia Island Chamber Music Festival June 2004 - June 2006
Denison University Vail Series for the Performing Arts February 2003 - June 2006
Lancaster Festival May 2004 - June 2004
Skills
Budgeting, Theatre, Music, Entertainment, Grant Writing, Fundraising, Corporate Finance, Administration, Orchestral, Marketing Communications
Education
Denison University 2002 — 2006
BA, Music
Granville High School 2002 — 2004
Alliance Data September 2011 - Present
Godman Guild May 2010 - October 2010
Education
Columbus State Community College
Associate of Applied Business, Finance
Stratmark 2007 - 2009
Alliance Data 2003 - 2007
Skills
Direct Marketing, Direct Mail, Management, Variable Data Printing, Email Marketing, Database Marketing, Account Management, Print Management
Education
Dallas Baptist University 1999 — 2004
BBS, Business Administration, Psychology
CDL Group LLC August 2009 - Present
Alliance Data January 2008 - July 2009
Delias January 2004 - September 2007
Skills
Graphic Design, Videography, Digital Video, Video Editing, Video Production, Online Video Production, Outstanding Customer..., Catering, Catering Sales, Web Design, Final Cut Pro, Photoshop, Digital Photography, Internet, Credit Card Processing, Credit Scoring, Typing, Problem Solving
Education
Columbus State 2005 — 2006
Westerville South HIghschool 2000 — 2004
Alliance Data Retail Services January 2014 - Present
Alliance Data September 2013 - January 2014
Alliance Data February 2012 - March 2013
Alliance Data 2006 - 2012
Skills
Call Centers, Customer Experience, Process Improvement, Credit Cards, Workforce Management, Analytics, Vendor Management, Operations Management, Customer Service, Cross-functional Team..., Account Management, Onboarding, Team Building, Management, PeopleSoft, Performance Management, Customer Satisfaction, Leadership, Training, Employee Training
Education
Columbus State Community College 2003 — 2004
Alliance Data retail credit card application processingManufacturing Analyst, Inventory Control Analyst, Capacity PlanningMcDonnell DouglasApril 1989 - November 1990
Weldon Incorporated February 1978 - April 1989
Skills
Supervision, Manufacturing..., Sheet Metal, Metallurgy, Industrial Engineering
Education
Columbus State Community College 2003 — 2006
Associate of Technical Studies, Computer Programming/Mechanical Engineering Technology, 3.5
Franklin University 1979 — 1980
none, Mechanical Engineering
Alliance Data 2011 - 2012
Simply Fashions 2011 - 2011
360 Degree Social -Network Marketing Company 2010 - 2010
Skills
E-commerce, Online Advertising, Social Media Marketing, Entrepreneurship, Social Networking, Social Media, Online Marketing, Email Marketing, Facebook, Customer Service, Marketing
Education
Franklin University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.) in Business Administration
Columbus State 2008 — 2010
Associate's degree, Small Business and Entrepreneurship
Alliance Data 2012 - 2014
checksmart corporate office January 2012 - July 2012
Giant Eagle January 2010 - January 2012
Skills
Finance, Financial Reporting, Financial Analysis, Customer Service, Customer Satisfaction, Customer Relations, Banking, Account Management, Payment Systems, Payment Card Processing, Electronic Payments, Collections, Retail
Education
Columbus State Community College 2010 — 2011
na, paralegal studies, 3 quarters
mifflin high school 2006 — 2010
high school diploma, college prep, 12th grade Graduate
Sears Holdings Corporation January 2013 - Present
Alliance Data January 2012 - January 2013
Exel October 2011 - January 2012
Skills
Logistics, Customer Service, Customer Satisfaction, Transportation, Phone Etiquette, At Multitasking
Education
Columbus State Community College