Amerigroup Company
Industry: Health insurance company
DescriptionAmerigroup is a United States health insurance and managed health care provider. Amerigroup covers 7.7 million seniors, people with disabilities, low-income families and other state and federally ... Headquarters: Virginia Beach, Virginia, United States Number of employees: 7,080 (12/31/2012) Founder: Jeff McWaters Founded: 9 December 1994 Parent organizations: Anthem, ATH Holding Company, LLC Subsidiaries: AMERIGROUP New York, LLC,
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Amerigroup Employees
Macy's April 2015 - Present
Norfolk Southern Corporation August 2010 - January 2014
Norfolk Southern January 2009 - August 2010
Amerigroup June 2007 - January 2008
Amerigroup May 2005 - June 2007
Amerigroup April 2003 - May 2005
Skills
Transportation, Executive..., Administrative..., Accounts Payable, Accounts Receivable, Office Administration, Secretarial Skills, Executive Support, SAP, PeopleSoft, Microsoft Office, Typing, Customer Service, Customer Satisfaction, Motivated self-starter, Personal Development, Performing Arts, Modern Dance, Acting, Musical Theatre, Singer-songwriter, Backing Vocals, Vocalist, Youth Mentoring, Community Outreach, Coaching, Teaching, Motivational Speaking, Inspiring People, Creative Writing, Creative Writer, Administrative..., Microsoft Word, Public Speaking, Microsoft Excel
Education
Liberty University 2012 — 2016
Bachelor's degree, Psychology
Taylor University 1995 — 1999
Bachelor of Arts (B.A.), Psychology
Columbia College Chicago 1988 — 1992
Bachelor of Arts (B.A.), Dance Therapy/Therapist
Emerson Visual and Performing Arts School, Gary, IN 1982 — 1988
High School Diploma, Dance and Vocal Music
Amerigroup June 2014 - Present
Amerigroup September 2012 - Present
Swope Health Services October 2011 - August 2012
Swope Health Services April 2008 - October 2011
Skills
Healthcare, Managed Care, Healthcare Management, Medicaid, HIPAA, Nursing, Hospitals, Utilization Management, EMR, Health Insurance, Disease Management, Case Management, Process Improvement, Patient Safety
Education
Excelsior College 2010 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
Amerigroup June 2014 - Present
Amerigroup August 2013 - June 2014
HCR ManorCare November 2012 - August 2013
Skills
Healthcare, Healthcare Management, Hospitals, Medicare, Mental Health, Case Management, Social Services, Home Care
Education
Palm Beach State College 2009 — 2011
Licensed Practical/Vocational Nurse Training
Florida Atlantic University 2004 — 2008
Bachelor's degree, Sociology
Kepro July 2014 - Present
Amerigroup January 2010 - June 2012
University Community Hospital September 2008 - April 2009
WellCare Health Plans January 2007 - June 2008
Kessler Institute for Rehabilitation December 2005 - December 2006
Skills
Healthcare, Social Services, Nursing, Inpatient, Management, Case Management, Medicaid, Medicare, Home Care, Healthcare Management, Managed Care, Hospitals, Patient Advocacy, HIPAA, Health Education
Education
County College of Morris
Associate of Arts and Sciences (A.A.S.), Registered Nursing program
Kaiser Permanente September 2014 - Present
Centene November 2009 - January 2012
Centene Corporation November 2008 - January 2012
UnitedHealthcare November 2006 - August 2008
Amerigroup November 2002 - April 2006
Amerigroup November 2002 - April 2006
Skills
MICROSOFT OFFICE SUITE..., Healthcare, Medicaid, Analysis, Process Improvement, SharePoint, Training, Medical Coding, Leadership, Data Entry, Hospitals, Management, Databases, CPT, Invoicing, Insurance
Education
DeVry University 2013 — 2015
Pursing Bachelor degree in Health Administration
National Medical Coding Institute 2006 — 2006
Certified Coder-CPC
Amerigroup Care CoordinatorAlere, Inc.May 2006 - August 2011
Skills
Medicaid, Provider Relations, Service Providers, Internal Customers, Physician Liason, Medicare, Claims Handling, Prior Authorization, External Clients, Disease Management, Medication Adherence, Customer Service, Microsoft Office, Email
Education
Columbia Southern University
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Life University
City University of New York (CUNY 2007 - Present
University Medicine and Dentistry of New Jersey 2007 - 2012
AMERIGROUP 2003 - 2005
Skills
Microsoft Office, Nonprofits, Managed Care, Management
Education
Rutgers University School of Law - Newark 1972 — 1975
JD, Law
City University of New York
HealthPlus Amerigroup January 2015 - Present
HealthPlus Amerigroup January 2013 - January 2015
Amerigroup May 2010 - December 2012
Amerigroup February 2008 - April 2010
Skills
Utilization Management,..., Medicaid Managed Care, Regulatory Compliance, Healthcare Management, Employee Training, Clinical Operations, Systems and Workflows, Medicaid, Medicare, Healthcare Industry, HIPAA, Hospitals, Healthcare, Health Policy, Utilization Management, Healthcare Consulting
Education
City University of New York-Hunter College 1990 — 1995
None, completed 124 credits towards BS in Psychology
Hillcrest High School 1987 — 1990
Nursing Diploma, Practical Nursing
National Recreation and Park Association May 2015 - Present
ChildObesity180 May 2014 - Present
Amerigroup February 2012 - June 2013
Elon University August 2011 - December 2011
Mebane on the Move August 2011 - December 2011
AmeriCorps May 2010 - August 2010
Fox Valley Special Recreation Association June 2007 - August 2009
Skills
Health Education, Research, Building Community..., Workshop Facilitation, Health Equity, Marketing, Public Speaking, Focus Groups, Literature Reviews, Program Evaluation, Organizational..., Organizational..., Social Media, Photoshop, InDesign, ArcGIS
Education
Tufts University School of Medicine 2013 — 2014
Master of Public Health (M.P.H.), Health Communication
Elon University 2008 — 2011
BS, Exercise Science
Pontificia Universidad Católica Madre y Maestra 2010 — 2010
Study Aborad, Human Services, Spanish
David B Custom Painting February 2013 - Present
Amerigroup December 2010 - Present
Sprint October 2007 - October 2010
Party City June 1998 - January 2005
Skills
Customer Service, Strategic Planning, Construction, Microsoft Office, Management, Contract Negotiation, Negotiation, Team Building, Marketing Strategy
Education
ECPI University 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Accounting
Lake Taylor High School 1996 — 2000
Family Health Network October 2014 - Present
Destiny Worship Center January 2008 - Present
Family Health Network April 2014 - October 2014
Family Health Network January 2011 - March 2014
Family Health Network June 2004 - January 2011
Amerigroup November 2000 - January 2004
Amerigroup May 1999 - November 2000
Skills
Customer Service, Community Outreach, Sales Management, Nonprofits, Event Planning, Public Speaking, Leadership, Training, Fundraising, Microsoft Office, Motivation, Volunteer Management, Public Relations, Strategic Planning, Program Development, PowerPoint, Management, Leadership Development, Team Building, Marketing
Education
Dohrn Insurance Training 2013 — 2013
Accident and Health
Concordia University-River Forest 1993 — 1995
Business Administration and Management, General
Edwin G. Foreman 1992 — 1993
Architectural Drafting and Architectural CAD/CADD
Charles Allen Prosser 1989 — 1992
Machine Drafting
Zimmer Biomet November 2014 - Present
Amerigroup May 2014 - October 2014
Palmetto GBA November 2011 - May 2014
SC Department of Heath and Environmental Control January 2009 - November 2011
East Tennessee State University January 2007 - August 2008
Office Depot September 2003 - May 2007
University of Tennessee August 2000 - August 2001
Skills
SQL, Data Warehousing, Research, Medicare, DB2, Data Analysis, SAS programming, Healthcare Information..., Teradata, Microsoft Excel, PowerPoint, Microsoft Word, Access, Business Objects, Cisco VPN, SAS Base, SAS EG, Reporting & Analysis, Descriptive Analysis, Comparative Analysis, Epidemiology, Biostatistics, Unix Shell Scripting, Basics of Unix, GIS, SAS, Public Speaking, Clinical Research, Analytics, Public Health, Qualitative Research, SAS Programming, FDA
Education
East Tennessee State University 2007 — 2008
Master's Degree, Epidemiology
East Tennessee State University 2002 — 2006
Bachelor's Degree, Health/Health Care Administration/Management
Amerigroup January 2014 - Present
Visiting Nurse Service of New York 2012 - December 2013
SCO Family of Services October 2010 - September 2012
SCO Family of Services October 2008 - October 2010
Skills
Case Management, Social Services, Mental Health, Healthcare, Crisis Intervention, Medicaid, Medicare, Treatment, Elder Care, Inpatient, Medical Social Work, Public Health, Community Outreach
Education
City University of New York-Hunter College 2009 — 2010
Master of Social Work (MSW), Social Work
CUNY York College 2004 — 2009
BSW, Social Work
Amerigroup January 2015 - Present
Skills
Strategic Planning, Healthcare, Data Analysis, Healthcare Management, HIPAA, Medical Terminology, EMR, Data Entry, Medical Records, EHR, Medicare, Business Strategy, Medical Coding, ICD-9, Revenue Cycle, Health Information..., Healthcare Consulting, Healthcare Information..., Microsoft Excel, CPT
Education
Coppin State University
Bachelor's degree, Health Information Management
University of Maryland University College
Master's degree, Health Administration Informatics
WellPoint August 2012 - Present
Amerigroup May 2009 - August 2012
Amerigroup November 2006 - May 2009
ValueOptions, Inc.® May 2006 - November 2006
ValueOptions, Inc.® September 2003 - May 2006
Eastern Virginia Medical School June 1998 - September 2003
Skills
Visio, Health Insurance, HIPAA, Business Requirements, SharePoint, Healthcare Information..., Provider Relations, Health Policy, Macess, Microsoft Office, EndNote, IDX, HIMS
Education
ECPI College of Technology 1996 — 1998
Associate of Arts and Sciences (AAS), Computer and Information Sciences with a Major in Medical Computer Administration
Enhancing Careers, LLC February 2013 - Present
First Advantage November 2010 - February 2013
Syniverse Technologies June 2010 - December 2010
Enhancing Careers. LLC November 2007 - June 2010
DisastersNet Inc August 2009 - April 2010
Amerigroup July 2007 - November 2008
PharMerica 2005 - 2007
Insurance Services Office Inc. 2003 - 2005
Sage - Best Software, Inc 1999 - 2003
USAA Insurance Co May 1984 - June 1999
Skills
Training Delivery, Leadership, Project Management, Executive Coaching, Process Improvement, Coaching, Training, Recruiting, Leadership Development, Program Management, Workshop Facilitation, Instructor-led Training, Team Building, Management, SharePoint, Software Documentation, Project Planning, Human Resources, Staff Development
Education
Eckerd College
Rockefeller & Co., Inc. March 2015 - Present
Covenant House October 2014 - January 2015
Skanska USA June 2014 - September 2014
Amerigroup March 2014 - May 2014
Amerigroup September 2012 - March 2014
Amerigroup February 2010 - September 2012
Chase April 2007 - November 2008
Skills
Recruiting, Customer Service, Microsoft Office, Microsoft Excel, Human Resources, Office Administration, Administrative..., Data Entry, Finance, Data Analysis, Applicant Tracking..., Employee Benefits, New Hire Orientations, Health Insurance, Insurance, Healthcare, Microsoft Word
Education
Stony Brook University 2014 — 2016
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
CUNY Medgar Evers College 2005 — 2013
Bachelor of Arts (B.A.), Psychology, 3.01
Bike New York June 2014 - Present
League of American Bicyclists September 2007 - Present
Bike New York September 2007 - Present
Amerigroup November 2013 - March 2014
Health Plus 2004 - 2012
Eastern Mountain Sports August 1997 - January 2005
Skills
Quality Auditing, Process Improvement, Quality Management, Supervisory Skills, Program Management, Quality Assurance, Training, Leadership, Coaching, Employee Training, Project Planning, Team Building, Organizational..., Cycling, Software Documentation, Public Speaking, Program Development, Community Outreach, Nonprofits, Grant Writing, Volunteer Management, Strategic Planning, Event Planning, Fundraising
Education
New York Institute of Technology 2001 — 2002
Certificate for Desktop Support, Computer Support Specialist, Completed
Columbia University in the City of New York 1978 — 1980
Engineering & Architecture
WellPoint/Amerigroup November 2011 - Present
Amerigroup June 2008 - November 2011
Cornerstone Chiropractic Center July 2005 - June 2008
Virginia Beach Psychiatric Center December 1986 - November 2003
Skills
Mentoring, Prayer, Crisis Intervention, Healthcare, Nursing, Teaching, Healthcare Management, Adolescents, Mental Health, Medical/Surgical, Treatment, Behavioral Health, Customer Service, Patient Education, Public Speaking, Mental Health Counseling
Education
Christopher Newport University 1983 — 1986
RN, Nursing
SmartBody LLC May 2014 - Present
Amerigroup November 2012 - Present
United States Marine Corps September 2004 - September 2010
Skills
Medical Records, Medical Education, Medical Terminology, Medical Billing, Medical Coding, HIPAA, Healthcare Information..., Microsoft Office, Strength Training, Strength & Conditioning, Core Strength, Weight Training, Weight Loss Coaching, Nutrition, Muscular Endurance
Education
Colorado Technical University 2012 — 2015
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Colorado Technical University-Online 2012 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management, 3.89
Colorado Technical University (November2012- Graduation date January 2015) 2011 — 2013
Associate of Science (AS), Medical Administrative/Executive Assistant and Medical Secretary
Amerigroup March 2015 - Present
FamilyCare Health Plans November 2014 - March 2015
FamilyCare Health Plans February 2012 - November 2014
Suncrest Services June 2010 - December 2011
Timber Products Manufacturers Association (TPM) January 2006 - May 2010
CDJ Consulting Inc September 1999 - December 2005
Coventry Health Care May 1998 - August 1999
Premera Blue Cross 1996 - 1997
Premera Blue Cross December 1995 - March 1996
QualMed of Washington (HealthNet) January 1994 - December 1995
Skills
Insurance, Health Insurance, Business Intelligence, Forecasting, Healthcare, SQL, Strategic Financial..., Underwriting, Employee Benefits, Accounting, Spreadsheets, Relational Databases, Fee Schedules, Sales, Medicare, Advanced Budgeting, Access, Sales Management, Compilation Of..., Visual Basic, Management, Tax Preparation, Investments, Restaurant Management, Culinary Skills, Customer Acquisition, Long-term Care, Human Resources, Fixed Annuities, PPO, Marketing, Actuaries, Statutory Accounting, Health Economics, Process Improvement, Budgets, Managed Care, Leadership, Data Analysis, Medicaid, Financial Analysis, Health Underwriting, Statutory Reporting, IBNR Reserving, Medical Economics, Provider Contracting, Health Care Analysis, actuarial analysis, Health Policy, Analysis
Education
Eastern Washington University 1994 — 1996
MBA, Business and Health Administration
Eastern Washington University 1986 — 1989
BA Professional Accounting, Professional Accounting
Washington State University 1980 — 1982
None, Liberal Arts
Healthfirst April 2015 - Present
Aetna April 2014 - Present
Amerigroup February 2013 - January 2014
Concepts Of Independence Inc January 2011 - January 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Process Improvement, English, Windows, Outlook, Interviews, Grant Writing, Residential Homes, Training, Assessment, Home Care, Nursing, Nursing Management, Public Health, Supervisory Skills, Team Building, Teaching, Public Speaking, Hospitals, Analysis, Project Management, Healthcare, Program Management, Nonprofits, HIPAA
Education
The New School 2009 — 2012
Master of Arts (M.A.), International Affairs
City University of New York-Hunter College 2005 — 2008
B.S.N, Registered Nursing/Registered Nurse
Amerigroup February 2014 - Present
ICONMA for WellPoint August 2013 - February 2014
SUMITOMO DRIVE TECHNOLOGIES January 2010 - June 2013
SUMITOMO DRIVE TECHNOLOGIES January 2007 - January 2010
SUMITOMO DRIVE TECHNOLOGIES January 1997 - January 2007
German Navy January 1985 - December 1996
Skills
Project Management, Software Project..., Information Technology, Program Management, Six Sigma, Capital Budgeting, Budget Forecasts, Cross-functional Team..., POS, Data Analysis, SQL, IBM AS/400, Contract Management, Applications..., Microsoft Office, MS Project, Strategic Planning, RPG, Distribution Center..., Manufacturing Operations, German, Scope Management, Vendor Relationships, Employee Training, Performance Dashboards, Global Cross-Functional..., Supply Chain Management, Operations Management, Product Development, Risk Management, Business Analysis, Change Management, PMBOK, Full SDLC, PMO, AS400 system, Global Teams, Project Planning, ERP, Management, Release Management, Software Development..., Leadership, SDLC
Education
Strayer University (VA)
Information Technology
ECPI College of Technology
Computer and Information Sciences, General
Amerigroup October 2014 - Present
Amerigroup September 2014 - Present
State of Maryland DHMH 2012 - 2014
Susan G. Komen for the Cure September 2011 - August 2012
Primary Care Coalition 2007 - 2011
Planned Parenthood of Maryland 2004 - 2007
Lamprey Health Care January 2001 - June 2004
Planned Parenthood New York City, Inc. June 1999 - January 2001
Peace Corps June 1997 - June 1999
Skills
Program Development, Project Management, Program Evaluation, Program Management, Grant Writing, Grants, Community Outreach, Project Planning, Clinical Research, Team Building, Social Services, Strategy, Policy, Hospitals, Data Collection, Health Education, Quantitative Research, Technical Assistance, Strategic Planning, Healthcare, Nonprofits, Health Promotion, Public Health, Research, Proposal Writing, Training, Qualitative Research, NGOs, Capacity Building, Event Planning, Fundraising, Budgets, Management, Community Health, Volunteer Management, Community Development, Survey Design, Non-profits, SPSS
Education
Tulane University 1997 — 1999
Master of Public Health (MPH), Demography and Population Studies
City University of New York City College 1991 — 1995
Bachelor of Arts (BA), History
Friends world
Centers Plan for Healthy Living January 2015 - Present
Centers Plan for Healthy Living June 2013 - January 2015
Amerigroup May 2012 - June 2013
Health Plus June 2006 - May 2012
UPS October 2000 - November 2006
Skills
Claim, Health Insurance, Outlook, Customer Service, Benefits Administration, Access, Microsoft Excel, Microsoft Word, Call Center, HIPAA, Visio, Administrative..., Medicaid, Call Centers, Provider Relations, Medicare, Managed Care, Healthcare, Insurance, Utilization Management, Employee Benefits, Medical Billing, Data Entry, Healthcare Industry, Healthcare Management, CPT, Revenue Cycle, Medical Coding, Medical Terminology, Claims Resolution, Healthcare Consulting, ICD-9
Education
CUNY New York City College of Technology 2013 — 2017
Laguardia Community College
Verizon Telematics, Inc. June 2014 - Present
ES Solutions LLC January 2011 - Present
Numerex Corp. June 2013 - April 2014
Affinity Health Plan January 2012 - June 2013
Amerigroup April 2003 - January 2012
MultiPlan April 2002 - February 2003
Ambulatory Surgery Center of Brooklyn February 1997 - April 2002
Skills
Management, Project Management, Data Analysis, Customer Service, Medicaid, Medicare, Business Intelligence, Healthcare, Microsoft Excel, Presentation, Business Objects, Business Analysis, Access Database, Market Research, Operations Research, Member Retention, Forecasting, Customer Analysis, Data Modeling, Strategic Planning, Quantative Analysis, EMR, HIPAA, Innovation Consulting, Performance Dashboards, Lead Generation, SQL, CRM, Customer Segmentation..., MLTC, SCHIP, Sales Growth, Medical Billing, Entrepreneurship, DATA WAREHOUSE, AVAYA, SEO, Call Center, Health Information..., Call Centers, Program Management, Leadership, Insurance, Healthcare Industry, Team Leadership, Strategy, Analytics, Data Warehousing, Healthcare Consulting, Health Policy
Education
City University of New York
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Cincinnati Children's Hospital Medical Center September 2013 - Present
WellPoint May 2013 - August 2013
Amerigroup April 2012 - May 2013
Cincinnati Children's Hospital Medical Center February 2001 - April 2012
Mercy Health Partners March 2000 - February 2001
Skills
Nursing, Inpatient, Critical Care, Patient Safety, Hospitals, Medical/Surgical, Acute Care, Healthcare Management, Pediatrics, ICU, Healthcare, Nursing Education, Epic Systems, NICU, NRP, Medication..., Medical Terminology, IV, Health Education, Quality Improvement, Cpr Certified, Patient Education, Patient Advocacy, Nursing Care, Case Managment, Utilization Management, Case Management
Education
Cincinnati State Technical and Community College 1997 — 2000
Associate's degree, Registered Nursing/Registered Nurse
University of Cincinnati
Bachelor of Science (B.S.), Nursing
Visiting Nurse Service of New York May 2010 - Present
139 Bronx Development Corp January 2009 - January 2011
Amerigroup December 2007 - December 2008
Community Premier Plus May 2000 - December 2007
Skills
MLTC, Community Outreach, Marketing, Bilingual, Retention, Provider Relations, Medicaid
Education
St. Raymond's Academy 1987 — 1990
High School Diploma, General Studies
City University of New York City College
Associate's degree, Business Administration and Management, General
Amerigroup May 2013 - Present
WFI International June 2012 - August 2012
Dermatology Specialist of Houston November 2011 - February 2012
Mayors Youth Conservation Corps June 2010 - September 2010
City of Houston June 2009 - May 2010
Bellaire Foot Center August 2007 - January 2009
Skills
Syteline ERP, Executive Level..., Database Administration, Data Management, Account..., Issue Research &..., Customer Liaison, Front Desk Reception, MicroSoft Office, MOS Certification, Multi-Line Phone Systems, Liaison, Multi-line Phone, Microsoft Office, Receptionist Duties, System Administration, Time Management, Spreadsheets, Leadership, PowerPoint, Event Planning, Process Scheduler, Office Management, Issue Research, Administrative..., Customer Service, Higher Education, Human Resources
Education
DeVry University 2006 — 2010
B.S. Business Administration, Operations Management
Amerigroup June 2014 - Present
WellPoint/Amerigroup October 2012 - June 2014
Kansas Health Solutions, LLC January 2009 - October 2012
The Mental Health Consortium June 2007 - December 2008
Mental Health Center of East Central Kansas 2004 - 2007
Emporia State University August 2002 - July 2004
Skills
Anger Management, Mental Health, Clinical Supervision, Psychology, Clinical Research, Social Services, Clinical Psychology, Psychological Testing, CBT, Psychotherapy, Community Outreach, Behavioral Health, Healthcare, Treatment, Mental Health Counseling, Cognitive Psychology, Program Management, Care Planning, Crisis Intervention, Stress Management, Interventions, Teaching, Psychological Assessment, Therapists, Medicare, Program Evaluation, Psychometrics, Solution Focused, Chemical Dependency, Staff Development, HIPAA, Medicaid, Training, Utilization Management, Cognition, Managed Care, Program Development, Mindfulness, Public Speaking, Prevention, Case Managment, DSM-IV, Counseling Psychology, Group Therapy, Healthcare Management, Developmental Psychology, Self-esteem, Neuropsychological..., Post Traumatic Stress, Motivational...
Education
Emporia State University 2002 — 2004
Master of Science, Clinical Psychology
Fort Hays State University 1998 — 2002
Bachelor of Science, Psychology
Hays High School
Amerigroup September 2014 - Present
Saint Francis Community Services, Inc. June 2012 - Present
Pure Romance By LaTonya February 2012 - Present
Meade Public Library February 2012 - Present
SlumberpartiesbyLaTonya February 2011 - January 2012
Youthville April 2009 - February 2011
Barbizon Modeling, Acting and Professional Development i 2007 - 2009
Meade District Hospital 2005 - 2009
mental health association of south central Kansas 2004 - 2004
Child Start /CCA 2000 - 2003
Skills
PowerPoint, Public Speaking, Counseling, Public Relations, Stress Management, Mentoring, Psychotherapy, Supervisory Skills, Customer Service, Personal Development, Team Building, Self-esteem, Adolescents, Social Services, Foster Care, Treatment, Therapists, Group Therapy, Mental Health Counseling, Leadership, Family Therapy, Nonprofits, Community Outreach, Program Development, Conflict Resolution
Education
Friends University 2002 — 2004
masters, Marriage and Family Therapy
Wichita State University 1998 — 2000
BS, Applied Communication Strategies
Emporia State University 1996 — 1998
Appiled Communication Strategies, Elementary Ed, Communication
Amerigroup October 2013 - Present
Care and Counseling Center of Georgia March 2012 - May 2014
Adult Resource Coalition July 2012 - May 2013
ProActive Management Consulting, LLC (PMC) October 2010 - August 2012
ProActive Management Consulting, LLC (PMC) May 2010 - August 2012
University of West Georgia January 2011 - June 2011
Oasis Health Systems, LLC December 2009 - May 2010
ProActive Management Consulting, LLC January 2009 - November 2009
We Water the Child December 2008 - December 2008
Earthlink July 2006 - March 2007
Skills
Testing, Psychotherapy, Psychology, Quality Assurance, Group Therapy, Adolescents, Crisis Intervention, Family Therapy, Mental Health Counseling, Teaching, Treatment, Social Services, Therapists, Clinical Research, Counseling Psychology, CBT, Case Managment, Behavioral Health, Anger Management, Interventions
Education
University of West GA 2010 — 2011
EdS, Guidance & Counseling
Argosy University Atlanta 2007 — 2010
Masters, Community Counseling w/ Marriage & Family Therapy Concentration
Clark Atlanta University 1991 — 1996
BA, English Education
Imani Harris International September 2014 - Present
Centura College February 2015 - Present
Sentara Healthcare November 2013 - February 2015
Arbonne International September 2013 - December 2014
Amerigroup September 2012 - October 2013
5LINX Enterprises Inc. February 2013 - September 2013
Eastern Virginia Medical School February 2012 - September 2012
Arvon Staffing October 2011 - February 2012
Skills
Motivational Speaking, Coaching, Transformational Life..., Life Coaching, ICD-9, Great Motivator, Inspiring People, Empathy, Listening to customers, Positive Personality, Customer Experience, Customer Service, Medical Coding, Medical Terminology, Medical Billing, Compliance, Healthy Living, Living on Purpose, Leadership, Public Speaking, Vision Development
Education
DeVry University 2014 — 2018
Bachelor's Degree, Business Administration and Management, General
South University 2004 — 2005
Associate of Science (A.S.), Medical/Clinical Assistant
Coronado High School 1994 — 1998
High school diploma
Amerigroup June 2013 - Present
Children's Hospital of The King's Daughters June 2011 - May 2012
Horizon Blue Cross Blue Shield of NJ March 2005 - May 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Citrix, SharePoint, Salesforce.com, Facets, Scanners, Outlook, Printers, Healthcare Management
Education
Old Dominion University 2014 — 2016
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Tidewater Community College 2012 — 2014
Currently Enrolled, Registered Nursing/Registered Nurse
Essex County College 2009 — 2011
N/A, Registered Nursing/Registered Nurse
SRA International March 2015 - Present
Delta Media Education September 2014 - October 2014
SLAIT Consulting February 2014 - February 2014
WellPoint September 2013 - February 2014
Amerigroup September 2013 - February 2014
Liberty Tax Service December 2012 - March 2013
US Navy December 1999 - September 2012
ITA Meeting and Presentation Services May 1999 - December 1999
Skills
Windows Server, Red Hat Linux, Information Security, Information Assurance, Active Directory, Microsoft Exchange, Help Desk Support, Access, Security, Troubleshooting, Disaster Recovery, Network Administration, Servers, Computer Security, Security+, VMware, Network Security, Computer Hardware, Windows 7, Technical Support, Windows XP
Education
ECPI University 2012 — 2014
Bachelor’s Degree, Network Security, 3.45
Saint Leo University 2006 — 2008
Associate’s Degree, Computer/Information Technology Administration and Management, 3.26
Woodhull/HHC NYC September 2014 - Present
Amerigroup June 2006 - August 2014
Skills
HIPAA, BLS, ACLS, Healthcare, Infection Control, Nursing, Nursing Care, Critical Care, Inpatient, Acute Care, Patient Education, Hospitals, Patient Safety, Wound Care
Education
College of Mount Saint Vincent
Bachelor of Science (BS), Registered Nurse
CSI July 2013 - Present
Amerigroup June 2009 - July 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Access, Team Leadership
Education
City University of New York-College of Staten Island
Graduate student of school of education
College of staten island
Bachelor of Science (BS), Sociology
Amerigroup July 2014 - Present
Christian Broadcasting Network February 2014 - April 2014
Sentara Healthcare July 2013 - January 2014
CACI January 2009 - March 2013
MassMutual Financial Group August 2002 - March 2008
MassMutual Financial Group 1999 - 2002
MassMutual Financial Group 1995 - 1999
Travelers 1978 - 1988
Skills
SDLC, Testing, ITIL, Quality Assurance, Project Management, CMMI, Project Planning, Data Center, Troubleshooting, Release Management, Configuration Management, Requirements Management, Software Engineering, Business Requirements, Leadership, SAP, Network Administration, Infrastructure, Networking, Business Analysis, Program Management, Requirements Analysis, Disaster Recovery, Process Improvement, Software Development, Software Documentation, SharePoint, Visio, Vendor Management, Resource Management, Change Management, SQL, Management, Enterprise Architecture, Integration, PMO, ERP, Systems Analysis, Software Project..., IT Strategy, IT Management, Test Planning, Requirements Gathering, Project Portfolio..., IT Service Management, PMP, Security, Business Process..., Business Intelligence, MS Project
Education
Virginia Wesleyan College 2010 — 2012
Business Management, 3.5 GPA
Colorado Technical University 2000 — 2004
Business Management, 3.9 GPA
Amerigroup October 2013 - October 2014
Reliant Inventory Services August 2012 - April 2013
DataSolutionsCorp November 2010 - January 2012
One Eyed Radio January 2005 - January 2010
Orion Systems January 1998 - January 2001
Kimnach Ford January 1998 - January 2000
Skills
Databases, SQL, Troubleshooting, Quality Assurance, Management, Microsoft SQL Server, Database Design, Data Warehousing, T-SQL, ETL, SSIS, Network Administration, SSRS, Oracle, Data Modeling, Database Administration, IIS, Systems Analysis, Program Management
Education
ECPI University 2011 — 2015
Master, Computer and Information Science; Information Systems
ECPI College of Technology 2007 — 2010
BS Degree, Computer and Information Sciences: Database Programming
Connolly Healthcare August 2009 - Present
Self Employed January 2008 - August 2009
Triad Hospitals/CHS July 2004 - December 2007
Amerigroup 2000 - 2004
University of Pittsburgh Medical Center April 1997 - July 2000
University of Pittsburgh Medical Center 1997 - 2000
UPMC 1997 - 2000
Education
Champlain College 1992 — 1996
Amerigroup October 2013 - Present
Scion Dental May 2011 - August 2013
DentaQuest March 2005 - February 2011
Skills
Healthcare, Health Insurance, Process Improvement, Team Building, Strategic Planning, HIPAA
Education
Concordia University-Wisconsin 2002 — 2005
Amerigroup October 2013 - Present
Delta Air Lines November 2007 - Present
Chrysalis Health February 2013 - October 2013
Dept. of Family and Children Services (DFCS) December 2006 - October 2007
Skills
Social Services, Mental Health, Behavioral Health, Crisis Intervention, Case Management, Adolescents
Education
Mercer University 2008 — 2012
Bachelor of Science (B.S.), Human Services, Substance Abuse/Mental Health
CUNY New York City College of Technology
Social Sciences
Amerigroup April 2013 - Present
Amerigroup April 2012 - April 2013
Amerigroup January 2011 - April 2012
Hampton University April 2008 - December 2010
Discover Financial Services 1991 - 2007
Skills
Team Building, Customer Service, Strategic Planning, PowerPoint, Microsoft Office, Microsoft Excel, Healthcare, Public Speaking, Training, Salesforce.com, Employee Benefits, Benefits Administration, Leadership, Employee Relations, Human Resources
Education
DePaul University 1994 — 1999
Bachelor of Arts (BA), Human Resources Management and Services
North Chicago Community High School 1980 — 1984
J.S.I. January 2007 - Present
Harvest Outreach 2007 - 2009
Amerigroup June 1998 - April 2007
Signature Group 1994 - 1998
Skills
Bilingual-English/Spanis..., Supervisory Management, Owner-managed businesses, Training Facilitation, Bookkeeping, Personal Budgeting, Negotiation, Cross-functional Team..., Training Manuals, Call Center, Management, Entrepreneurship, Construction Processes, Supervising, Project Coordination, Project Management, Spanish, Microsoft Office, HIPAA, Medicaid, Medicare, Health Insurance, Outlook, Customer Satisfaction, Leadership Development, Microsoft Excel, Team Leadership, Call Centers, Project Planning, Customer Service, Process Improvement, Training
Education
Saint Leo University 2007 — 2011
Bachelors of Arts, Business Administration and Management, Final GPA 3.58
Monroe College 1992 — 1993
Computer Science
CUNY Bronx Community College 1989 — 1992
Associate's degree, Human Services, General
Amerigroup October 2013 - Present
Amerigroup Corporation July 2012 - Present
Meharry Medical College 2008 - Present
Amerigroup Corporation October 2008 - July 2012
MDwise Hoosier Alliance/Amerihealth Mercy Indiana September 2006 - October 2008
MPlan October 2002 - September 2006
Indiana Primary Health Care Association 2001 - 2006
HealthNet Community Health Centers March 1999 - October 2002
National Health Services April 1997 - March 1999
Humana September 1990 - May 1997
Skills
Physician consultant -..., Physician Leadership, Physician advisor -..., Disease Management, Utilization Management, Medicaid, Medical Management, Medicare, Healthcare Management, Credentialing, Managed Care, Medicine, Practice Management, Revenue Cycle, Case Managment, Health Policy, Physicians, NCQA, Healthcare, Quality Improvement, Hospitals, Clinical Research, Pharmacy Benefit..., Management, Healthcare Information..., Healthcare Consulting, EMR
Education
Family Practice Residency 1982 — 1985
Family Practice
Medical College of Georgia School of Medicine 1973 — 1977
MD, Medicine
Emory University 1969 — 1973
BA, Chemistry
Northside Highschool
Tufts Health Plan October 2013 - Present
Integra Partners September 2015 - Present
MedSolis February 2013 - Present
Independent March 2013 - September 2013
Inova Health System December 2012 - February 2013
Amerigroup September 2010 - December 2012
HP Enterprise Services March 2008 - June 2010
Hamilton Health Center 1992 - 2008
APS Healthcare 2005 - 2007
Pennsylvania Department of Public Welfare 1995 - 2003
Skills
Healthcare Management, Managed Care, Disease Management, Medicaid, Healthcare IT, Profit & Loss Management, CEO, Contract Negotiation, Healthcare Information..., Team Building, CEOs, Healthcare, Income Statement, Health Policy, Medicaid Managed Care, P&L Management, Program Management, Process Improvement, Business Development, Leadership, Informatics, Health Insurance, Healthcare Industry, Healthcare Consulting, Strategic Planning, Utilization Management, Policy, EHR, HIPAA, Quality Improvement, Public Health, Medicare, Hospitals, Medicine, Clinical Research, Physicians, Strategy, Management
Education
University of St. Francis 1994 — 1997
MHSA, Health Services Administration
Columbia University College of Physicians and Surgeons 1980 — 1984
MD, Medicine
Dartmouth College 1977 — 1980
AB, Chemistry
TransforMED 2013 - Present
Belmont University May 2011 - Present
Amerigroup 2011 - 2012
Alive Hospice January 2003 - May 2010
Skills
Healthcare, Organizational..., Healthcare Consulting, Strategic Planning, Practice Transformation..., Healthcare Management, Program Management, Leadership, Training, Team Building, Process Improvement, Hospitals, Leadership Development, Performance Improvement, Customer Service, Physicians, Employee Training, Quality Improvement, Analysis, Administration, Medicine, Management, Program Development, Organizational Culture, Culture Building, Lean Healthcare, Training & Development, Public Speaking, Medicare
Education
Chapman University
Master of Arts, Organizational Leadership (MAOL), Organizational Leadership and Development, Human Resources
Tennessee Temple University
B.S., Education/Business
The Money Store July 2015 - Present
Vanguard Funding July 2015 - July 2015
Fortren Funding LLC September 2014 - July 2015
Lantek Corporation December 2013 - July 2014
GDS International April 2011 - September 2011
Safe-Strap Company, Inc. March 2010 - March 2011
Healthfirst November 2009 - February 2011
Amerigroup October 2007 - October 2009
Skills
Sales, Customer Service, Business Development, Cold Calling, Management, Marketing, New Business Development, Negotiation, Salesforce.com, Account Management, International Sales, Sales Management, Leadership, Team Building, Mortgage Lending, Loans, Banking, Sales Presentations, International Business, International..., Bilingual-English/Spanis..., Key Account Management, Customer Retention, Health Insurance, Healthcare, Medicare Advantage, Medicare, Medicaid Managed Care, Medicaid, Unix, Key Account Development, Peachtree, Encompass, refinance, Residential Mortgages, FHA Financing, FHA, Conventional Financing, VA Loans, Mortgage Banking, Refinance
Education
County College of Morris 2012 — 2015
Associate's degree, Kinesiology and Exercise Science
American School of Business 2007 — 2007
Licentiate degree, Certified Health Insurance Producer
Amerigroup February 2015 - Present
Shaun Dull INC January 2010 - Present
Self employed January 2008 - Present
Food Lion March 2009 - January 2010
Skills
The adobe Suite, Merchandising, Retail, Visual Merchandising, Store Management, Loss Prevention, Retail Sales, Customer Service, Inventory Management, Sales, Inventory Control, Microsoft Office, Store Operations, Marketing, Social Media, Photoshop, Adobe Creative Suite, Public Speaking, Social Media Marketing, Leadership, InDesign
Education
Towson University 2009 — 2011
Bachelor's degree, Digital Art and Design
College of Southern Maryland 2005 — 2008
Associate's degree, General Studies
Altruist Partners LLC December 2013 - Present
Community Strategies LLC January 2013 - Present
Rayn Willbirn LLC January 2014 - December 2014
Amerigroup May 2012 - January 2013
Washington C.A.S.H. (Community Alliance for Self-Help) July 2011 - December 2011
Delridge Neighborhoods Development Association March 2007 - July 2011
Youngstown Cultural Arts Center March 2007 - July 2011
Forterra (formerly Cascade Land Conservancy) October 2003 - April 2007
Alliance for a Just Society October 2001 - July 2003
Montana People's Action June 1995 - September 2001
Skills
Nonprofits, Social Enterprise, Community Development, Fundraising, Philanthropy, Community Outreach, Organizational..., Community Organizing, Leadership, Public Speaking, Policy, Leadership Development, Program Management, Strategy, Community Engagement, Grant Writing, Program Development, Strategic Planning, Entrepreneurship, Training, Grants, Team Building, Volunteer Management, Coalitions, Social Justice, Event Planning, Management, Public Policy, Sustainability, Partnerships, Policy Analysis, Staff Development, Civic Engagement, Public Relations, Grassroots Organizing, Board Development, Context, Individualization, Grassroots Fundraising, Strategic Communications, Workshop Facilitation, Analytical Reasoning, Political Campaigns, Budgets, Program Evaluation, Economic Development
Education
Evans School of Public Policy and Governance, University of Washington 2006 — 2008
MPA, Strategic Leadership and Civic Participation
The Evergreen State College 1993 — 1995
BA, Political Economy and Social Change
Bellarmine Prep 1980 — 1984
High School Diploma, College Prep
GEICO June 2014 - Present
East Carolina University May 2012 - May 2014
Imagination Station Science Museum September 2010 - May 2014
Amerigroup May 2013 - August 2013
Hospira February 2011 - January 2012
Harris Teeter July 2010 - December 2011
Perry & Associates May 2008 - August 2008
Skills
Java, Visual Basic, Microsoft Office, SQL, Pharmaceuticals, Grocery, Museums, IT Audit, System Testing, Unit Testing, Internal Audit, Analysis, Software Documentation, VB.NET, Visual Studio, Eclipse, Research, Testing, Software Development, Project Management, Databases
Education
East Carolina University 2012 — 2014
Master's degree, Computer Software Engineering
Virginia Union University 2006 — 2010
Bachelor of Science, Computer Information Systems
Amerigroup March 2015 - Present
Interim Louisiana State University Public Hospital November 2011 - 2015
Medical Center of Louisiana @ New Orleans, Telemerty Unit July 2007 - October 2011
Department of Health and Hospital. Jefferson Parish Health Unit April 2006 - July 2008
Medical Center of Louisiana @ New Orleans February 1998 - August 2005
Skills
Computer Proficiency, Microsoft Word, Microsoft Office, McKesson STAR, Epic Systems, Telemetry, Nursing Care, Nursing Management, Case Managment, Discharge, Ambulatory, BLS, Case Management, Clinical Research, Neurology, Hospitals, Nursing, Public Health, Registered Nurses, Surgery, Utilization Review
Education
University of Phoenix 2011 — 2013
Business Administration and Management, General
Dillard University 1989 — 1995
Bachelor of Science BSN, Registered Nursing/Registered Nurse
Bayview Asset Management, LLC June 2015 - Present
LifeNet November 2013 - May 2015
CodeLynx, LLC August 2013 - November 2013
CACI Enterprise Solutions, Inc. April 2012 - August 2013
Amerigroup October 2011 - April 2012
SAIC/U.S. Air Force October 2008 - October 2011
US Navy September 1999 - October 2008
Skills
Change Management, Mentoring, Defense, Program Management, Leadership, Cross-functional Team..., Government, Operational Planning, Process Improvement, Training, Six Sigma, Military, Project Management, Navy, Writing, SharePoint, Policy, Team Building, Management, Strategy, Team Leadership, Organizational..., DoD, Business Process..., Strategic Planning, Operations Management, Security Clearance, Workshop Facilitation, Coaching, Air Force, Business Strategy, SDLC, Analysis, Business Process..., Problem Solving, Continuous Improvement, Requirements Gathering, Aviation, Project Planning, Public Speaking, Root Cause Analysis, Government Contracting, Organizational..., Leadership Development, Management Consulting, Lean Manufacturing, Performance Improvement, Strategic Leadership
Education
Embry-Riddle Aeronautical University 1995 — 1999
B.S., Business Management
Regent University 2011 — 2013
M.A., Government
Florida State University - College of Business 2005 — 2007
MBA, Business Administration
Naval Officer Candidate School (Pensacola Florida) 1999 — 1999
Villanova University 2008 — 2008
LSSBB, Lean Six Sigma Black Belt Course
University of Tennessee-Knoxville 2011 — 2011
Lean Six Sigma Black Belt
Anthem June 2012 - Present
Amerigroup May 2006 - June 2012
BB&T May 2005 - February 2006
Bank of America March 2000 - May 2005
Skills
Access, Call Centers, Customer Service, Insurance, Medicare, Outlook, Process Improvement, Training
Education
Tidewater Community College 2010 — 2012
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Darton College 1997 — 1999
Maury High Schoool
Anthem, Inc. June 2015 - Present
Various November 2013 - June 2015
Amerigroup January 2012 - November 2013
Advanced Health Media May 2010 - January 2012
Hiller Systems, Inc May 2007 - February 2010
Expeditors International April 2005 - April 2007
Skills
Business Analysis, Technical Leadership, Project Coordination, Microsoft SQL Server, Requirements Analysis, Software Project..., Databases, SQL, XML, Visio, SDLC, SharePoint, Software Documentation, Systems Analysis, Crystal Reports, Healthcare Information..., Data Warehousing, Agile Methodologies, Visual Basic, Testing, Access, Business Process, Requirements Gathering, IIS, Project Management, Disaster Recovery, Enterprise Architecture, IT Management, Integration, JD Edwards, MS Project, Oracle, SSRS, PMP, ETL, Business Intelligence, IT Strategy, Data Modeling
Education
Kaplan University 2008 — 2011
MS, Information Technology
ECPI College of Technology 2005 — 2007
BS, Computer Information Science
Amerigroup July 2014 - Present
Amerigroup August 2013 - Present
Amerigroup Corporation April 2010 - Present
Amerigroup Corporation July 2001 - April 2010
Caregiver Homes February 1993 - November 2000
Bellevue Hospital, NY, NY October 1974 - June 1992
Skills
Case Management, Managed Care, Healthcare, Critical Care, Quality, Home Care, Nursing, Elder Care, Utilization Management, Healthcare Consulting, Medicaid, HIPAA, Medicare, HMO, Healthcare Management, Clinical Research, Patient Education, JCAHO, Acute Care, Behavioral Health, ACLS, Medical/Surgical, Utilization Review, Health Education, EMR, Long-term Care, Disease Management, Patient Safety, Inpatient, Treatment, Healthcare Information..., Hospitals, Health Policy, Patient Advocacy, Quality Improvement, EHR, Palliative Care, Pediatrics, Healthcare Industry, Social Services, Physicians, Medication..., Medical Records, Wound Care, ICU, Medical Terminology, Epic Systems, Physician Relations, Nursing Education, BLS
Education
Hunter College
BSN, Nursing
Amerigroup April 2012 - Present
Our Lady of the Lake Regional Medical Center January 2006 - April 2012
Skills
Hospitals, Inpatient, Medical-Surgical, Utilization Review, Nursing, Healthcare, Healthcare Management
Education
Excelsior College
Associate's degree, Registered Nursing/Registered Nurse
Our Lady of the Lake College
Associate of Science (AS), Practical Nursing, Vocational Nursing and Nursing Assistants
Clemson University August 2015 - Present
Clemson University July 2014 - Present
DePaul University May 2015 - July 2015
Tri-County Technical College- Tutoring Center January 2015 - April 2015
Amerigroup October 2013 - March 2014
Georgia State University Summer Conference Services January 2013 - June 2013
Georgia State University Housing May 2012 - May 2013
Georgia State University August 2012 - February 2013
Georgia State University Summer Conference Services May 2012 - August 2012
Georgia State University Housing August 2011 - May 2012
Skills
Student Affairs, Student Leadership, Community Outreach, Higher Education, Critical Thinking, Program Evaluation, Event Planning, Program Development, Spanish-speaking, Conflict Resolution, Residence Life, Student Programming, Fundraising, Marketing, Spanish, Student Development, Volunteer Management, Youth Mentoring, Grant Writing, Aerial Silks, Meditation, Event Marketing Strategy, Budget Proposals, Program Budgeting, Event Driven Programming, Presentation Skills, Blogging, Career Counseling, Career Development
Education
Clemson University 2014 — 2016
Master's degree, College Student Counseling and Personnel Services
Georgia State University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Northview Highschool 2005 — 2009
Amerigroup October 2010 - Present
Amerigroup February 2006 - October 2010
Houston Center for Independent Living February 2005 - February 2006
Harris County Hospital District September 2002 - February 2005
Skills
Medicaid, Medicare, HIPAA, Managed Care, Healthcare Industry, Health Policy, Provider Relations, Strategic Planning
Education
Houston Baptist University 2015 — 2017
Psychology
University of Phoenix 2003 — 2005
Master’s Degree, Health/Health Care Administration/Management
Dillard University 1996 — 2000
Bachelor's Degree, Public Health Administration/Health Systems Management
Amerigroup May 2015 - Present
Amerigroup November 2013 - April 2015
Children's Hospital of The King's Daughters June 2011 - January 2012
Dog and Cat Hospital June 2010 - June 2011
Robert G. Dashiell Jr., P.E. Inc. June 2005 - August 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, SharePoint, Databases, Project Coordination, Multiple Project..., Time Management, Multi-task & Handle..., Analysis, Customer Service, Data Analysis, Leadership, Management, PowerPoint, Sales, Social Media, Social Media Marketing, Training
Education
Eastern Virginia Medical School 2015 — 2017
Public Health
University of North Carolina at Wilmington 2010 — 2012
Bachelor of Science (B.S.), Biology, General
Virginia Polytechnic Institute and State University 2008 — 2010
Biology, General
Sentara Healthcare May 2015 - Present
Sentara Medical Group- Transformation of Primary Care April 2013 - May 2015
Sentara Princess Anne Hospital April 2012 - April 2013
Technical Systems Integration, Inc May 2006 - April 2010
Amerigroup 2006 - 2007
University of Michigan Health System 2004 - 2005
United Collections Bureau, Inc. 2003 - 2004
ProMedica 2001 - 2004
US Navy 1996 - 2000
Skills
Microsoft Office, Security Clearance, Team Leadership, Conflict Resolution, Interviews, Military, Customer Service, Research, DoD, Public Speaking, Program Management, Microsoft Excel, Supervisory Skills, Leadership, Project Management, Budgets, Analytics, Office Administration, Parenting, Auditing, c, Compliance, Contractors, Data Entry, Hospitality Management, Public Health, Health Insurance, Alternative Medicine, Therapeutic Massage, Long Distance Running, Patient Education, Patient Advocacy, Quality Patient Care, Patient Outcomes, Reading, Writing, Discretion, Discipleship, Online Communications, Online Research, Organizational..., Financial Analysis, Analysis, Data Analysis, Outlook, Healthcare, Government, Process Improvement, Leadership Development, Quality Assurance
Education
Kaplan University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Health Sciences/Public Health
Medical Careers Institute 2004 — 2006
Associate of Arts and Sciences (AAS), Massage Therapy
ECPI College of Technology 2003 — 2004
IT/Networking Security
Abbott Education Center 2001 — 2001
Nurse Aide Education, Home Health Care, and CPR training, 2001
Sylvania Southview high school 1994 — 1995
Evergreen High School
UnitedHealth Group June 2014 - Present
Amerigroup October 2010 - August 2014
McLemore Bails Bonding January 2005 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Call Centers, Data Entry, Process Improvement
Education
Columbia State Community College 2014 — 2016
Social Work
Comcast June 2014 - Present
Anthropologie November 2013 - May 2014
Amerigroup June 2011 - June 2013
Zara August 2008 - August 2010
Obama-Biden Campaign 2008 June 2008 - November 2008
Skills
Entertainment, Public Relations, Marketing, Consulting, Fashion
Education
Clark Atlanta University 2007 — 2010
Fashion Merchandising
Amerigroup November 2014 - Present
Amerigroup March 2014 - November 2014
Amerigroup Corporation October 2012 - March 2014
Kansas Health Solutions, LLC April 2010 - October 2012
Kansas Health Solutions, LLC 2007 - April 2010
Family Service and Guidance Center 2005 - 2007
The Mental Health Consortium (later known as KHS) January 2002 - October 2005
Skills
Case Managment, Behavioral Health, Mental Health
Education
Emporia State University 1995 — 1997
Master of Science (MS), Clinical Psychology
Southeast Missouri State University 1991 — 1995
Bachelor of Science (BS), Psychology
Voya Financial June 2015 - Present
The Ambriel Revolution November 2014 - Present
goFluent March 2015 - June 2015
Amerigroup February 2014 - October 2014
Amerigroup June 2013 - February 2014
Wood Group Pratt & Whitney December 2007 - March 2010
Aetna September 2005 - December 2007
United States Air Force April 2003 - June 2004
Skills
Marketing, Customer Service, Microsoft Excel, Customer Satisfaction, PowerPoint, Microsoft Word, Leadership, Customer Retention, Trade Show..., Public Relations, Strategic Planning, Social Networking, Trade Show Strategy, Adobe Acrobat, Project Management, CRM, Strategy, Management, Time Management, Training, Product Marketing, Editing, Marketing Strategy, Sales, Public Speaking, Budgets, Life Coaching, Social Media, Research, Creative Writing, Teaching, Adult Education, E-Learning
Education
Excelsior College 2012 — 2013
Bachelor's degree, Liberal Studies with a minor in Biology, GPA 3.4
Florida State College at Jacksonville 2006 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, GPA 3.3
Community Health Systems February 2012 - June 2015
UnitedHealth Group 2011 - 2012
Amerigroup 2010 - 2011
First Medical Management 2007 - 2010
Skills
Healthcare, Management, Microsoft Word, Business Analysis, Microsoft Office, Microsoft Excel, Strategic Planning, Analysis, Hospitals, Research, Project Management, Process Improvement, Training, Team Building, Nursing Education, Nursing Management, Health Insurance, Claims Management, Clinical Research, Appeals, Medical Case Management, Certified Case Manager, Healthcare Management, Nursing, Inpatient, Utilization Management, EMR, Disease Management, Managed Care, Case Management, Medicare, Medicine, HIPAA, Healthcare Information..., Leadership
Education
Excelsior College
Registered Nursing/Registered Nurse, 3.8
Tennessee College of Applied Technology
Nursing, 4.0
Anthem, Inc. May 2015 - Present
Amerigroup May 2012 - June 2015
Health Plus November 2006 - May 2012
Health Plus January 2004 - November 2006
Skills
Insurance, Project Management, Organizational..., Communication Skills, Proficient Typing Skills, Customer Service, Microsoft Excel, Macess, PowerPoint, Microsoft Word, Visio, Call Centers, HIPAA, Healthcare, Management, Employee Benefits, Health Insurance, Process Improvement
Education
City University of New York-Brooklyn College 2002 — 2004
Completed one year of Bachelor Degree, Business Administration and Management, General
Kingsborough Community College 1999 — 2002
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Advance Health October 2010 - Present
Amerigroup June 2007 - December 2010
Coventry Health Care of Nebraska, Inc. 2005 - 2007
Coventry September 2002 - September 2005
Epstein Becker & Green 2000 - 2002
Skills
Provider Relations, Managed Care, Medicaid, Medicaid Managed Care, Medicare Advantage, Network Contracting, Readmission Prevention, Complex Care Management, Policy, Healthcare, Healthcare Industry, Health Insurance, Medicare Part D, Privacy Law, HIPAA, Leadership, Insurance, Network Development, HMO, Disease Management, Health Policy, Medical Billing, Medicare, Healthcare Information..., Healthcare Management, Process Improvement, Physician Relations, Utilization Management, Healthcare Consulting
Education
University of Virginia School of Law 1997 — 2000
JD, Law
Duke University 1993 — 1997
AB, History
George School 1989 — 1993
High school diploma
Amerigroup November 2011 - Present
Amerigroup November 2011 - Present
Snohomish County Services Lifelong AIDS Alliance May 2007 - May 2010
Valley Cities Counseling and Consultation February 2007 - August 2007
Puget Sound Neighborhood Health Center January 2006 - February 2007
United Behavioral Health February 2005 - December 2005
Mount Sinai Hospital January 1998 - January 2004
Skills
Mental Health, Grant Writing, Treatment, Social Services, Psychotherapy, Healthcare, Therapists, Group Therapy, Grants, Community Development, Grief Counseling, Hospitals
Education
Loyola University Chicago 1997 — 2001
MA, Pastoral Counseling
Eastern Washington University 1983 — 1987
BA, Social Work, Sociology and French
Amerigroup July 2013 - Present
Amerigroup Corporation September 2010 - Present
ZeeCRO, Inc. (formerly AAIPharma) 2006 - 2010
AAIPharma 2000 - 2007
Skills
Pharmaceutical Industry, Protocol
Education
Andover Institute of Business
Business
ECPI University
Computer Science, Information Technology
The Corridor Group May 2014 - Present
AccentCare March 2012 - May 2014
Medical Research Consultants January 2009 - April 2013
Amerigroup June 2008 - May 2009
United Health Group December 2006 - June 2008
AMED Hospice October 2004 - December 2006
Kroger, Myers October 2002 - October 2004
Shriners Hospital for Burned Children 1998 - 2002
Skills
Healthcare Management, Healthcare, Policy, Medicaid, Disease Management, Hospitals, Nursing, Community Outreach, Health Policy
Education
Excelsior College 2007 — 2011
MSN, Nursing Informatics, 4.0
State University of New York
Associate of Science, Nursing
Texas A&M University, College
Bachelors of Science, Kinesiology; Exercise Physiology
Scholarly Works
City of Chesapeake October 2011 - Present
Self-employed February 2012 - Present
Sentara Healthcare August 2010 - October 2011
Amerigroup January 2009 - August 2010
Goodman & Company May 2004 - January 2009
Skills
Customer Service, Microsoft Office, Retail, Microsoft Excel, Microsoft Word, PowerPoint, Merchandising, Inventory Management, Social Media, Sales, Strategic Planning, Sales Management, Team Building, Team Leadership, Financial Reporting, Accounting, Auditing, Nonprofits, General Ledger, Financial Statements, Account Reconciliation, Software Documentation, Analysis
Education
Christopher Newport University 2003 — 2005
Bachelor of Science (B.S.), Accounting
Amerigroup 2013 - Present
WellPoint November 2008 - 2013
New York Presbyterian Hospital May 2003 - November 2008
Interfaith medical center 1997 - 2003
Skills
Credentialing, Managed Care, Provider Relations, Medicare, Medicaid, HIPAA, Health Insurance, Healthcare Management, HMO, Healthcare, Health Policy, Hospitals, JCAHO
Education
City University of New York-John Jay College of Criminal Justice 2006 — 2008
Master of Public Administration (MPA), Public Administration
Tranquil
Fashion Institute of Technology January 2004 - Present
Amerigroup May 2002 - Present
Self employed January 2001 - Present
Skills
Health Education, Community Health, Program Development, Public Health, Prevention, Community Outreach, Public Speaking, Healthcare, Non-profits, Program Management, Personal Style, Healthcare Management, Health Promotion, Hospitals, Nonprofits, Program Evaluation
Education
Montclair State University 1989 — 1992
MA, Community Health Education
Fashion Institute of Technology 1996 — 1998
Certification, Image Consulting
UnitedHealth Group 2014 - Present
Amerigroup 2012 - 2014
Amerigroup Community Care 2007 - 2012
UnitedHealth Group 2002 - 2006
CIGNA Healthcare 2000 - 2002
Skills
Project Management, Recruiting, Training, Medicare, Medicaid, Claims Management, Leadership Development, Provider Relations, Strategic Planning, Process Improvement, Healthcare Management, Healthcare
Education
Florida Agricultural and Mechanical University 1996 — 2000
Bachelor of Science (B.S.), Health Care Management, 3.31
Sendero Health Plans, Inc September 2014 - Present
Sendero Health Plans, Inc July 2014 - September 2014
Sendero Health Plans, Inc February 2014 - June 2014
Sendero Health Plans, Inc February 2012 - February 2014
Amerigroup July 2010 - March 2012
Amerigroup January 2008 - June 2010
Select Health of South Carolina 2006 - 2008
Skills
Medicaid, Medicare, Managed Care, Healthcare, Health Plans, Health Insurance, Corporate Finance, Provider Profiling, Utilization Management, Risk Adjustment, Forecasting, Strategic Planning
Education
Duke University
BA, Psychology / Philosophy
Emory University - Goizueta Business School
MBA, Finance
Amerigroup June 2014 - Present
Amerigroup Corporation August 2011 - June 2014
Health Net of the Northeast, Inc. , division of Health Net, Inc. September 2009 - June 2011
Health Net of the Northeast, inc. , division of Health Net, Inc. March 2006 - September 2009
CareCentrix November 2004 - March 2006
Anthem March 2001 - September 2004
DSL.net October 2000 - August 2001
In-House Marketing, LLC September 1994 - September 2000
The Warner Theatre 1999 - 2000
Borough of Litchfield - Litchfield, CT 1994 - 1998
Skills
Regulations, Healthcare Management, Process Improvement, Medicare, Medicaid, Healthcare, Utilization Management, Nursing, Case Managment, Home Care, Hospitals, Leadership, Software Documentation, Training, Healthcare Industry, Program Management, Team Building, Management, Disease Management, Case Management, Managed Care, Physicians
Education
University of San Francisco - School of Management 1980 — 1984
MBA, Marketing
Duquesne University 1970 — 1975
B. S., Nursing
Wellpoint Anthem September 2014 - Present
WellPoint December 2013 - Present
Amerigroup August 2009 - December 2013
EDS April 2005 - August 2009
EDS; Towers Perrin April 2003 - April 2005
Amerigroup Corporation October 2001 - April 2003
Canon IT Solutions Inc. September 1995 - October 2001
Skills
Data Warehousing, PeopleSoft, Human Resources, Vendor Management, Process Improvement, Change Management, Employee Benefits, Outsourcing, Performance Management, Program Management, Business Process..., Project Management, Analysis, Data Analysis, Software Documentation
Education
Christopher Newport University 1991 — 1995
Bachelor of Science (BS), Business Administration and Management, MIS
Kecoughtan High School 1988 — 1991
UPS July 2007 - Present
World Access August 2003 - July 2007
Amerigroup January 2003 - August 2003
VA DMV June 2001 - November 2002
GS Roofing Products June 1988 - June 1998
Skills
Avaya, Telephony, Nortel, Toshiba, Troubleshooting, Testing, Windows, Vendor Management, Program Management, Telecommunications, Call Centers, VoIP, Visio, Cisco Technologies, Process Improvement, Wireless, Strategic Planning, Data Center, Change Management
Education
Charleston Southern University 1980 — 1984
Bachelor of Arts (BA), Business Administration, Management and Operations
Amerigroup Corporation August 2012 - Present
Amerigroup Community Care June 2011 - August 2012
Amerigroup November 2006 - June 2011
ACS Healthcare Solutions 2000 - 2004
Skills
Utilization Management, Pharmacy Benefit..., Managed Care, Medicaid, Healthcare Management, Healthcare, Clinical Research, Medicare Part D, Health Policy, Medicare, Hospitals, Informatics, Process Improvement, Disease Management, Pharmacy, Pharmacists, Healthcare Information..., Clinical Pharmacy, Pharmacy Automation
Education
Mercer University 1994 — 1998
Doctor of Pharmacy (Pharm.D.), Pharmacy
Clark Atlanta University 1989 — 1991
Master of Business Administration (MBA), Marketing/Finance
Alabama A&M University 1982 — 1986
Bachelor of Science (BS), Zoology/Chemistry
Norfolk Airport Authority February 2003 - Present
Amerigroup 1999 - 2002
Lucas Control Systems 1994 - 1999
USAF 1977 - 1994
480th Tactical Fighter Squadron 1985 - 1989
1995th Communications Squadron 1980 - 1983
Skills
Benefits Administration, Employee Relations, Deferred Compensation, Employee Benefits, Workforce Planning, Performance Management, HRIS, Onboarding, New Hire Orientations, Human Resources, Sourcing, Coaching, Resume Writing, Recruiting, Labor Relations, HR Policies, Personnel Management, Talent Management, Succession Planning
Education
St Leo University 1994 — 1998
Bachelor, Business w/minor in Health Services
Community College of the Air Force 1985 — 1990
Associate of Arts (A.A.), Administration
TriZetto a Cognizant Company August 2015 - Present
HTMS an Emdeon Company July 2013 - Present
United Healthcare June 2008 - July 2013
Amerigroup November 2006 - September 2007
ValueOptions January 1995 - November 2006
ValueOptions of Texas March 2004 - June 2005
ValueOptions Inc January 2001 - January 2004
Amerigroup, Inc January 2000 - January 2001
ValueOptions, Inc January 1999 - January 2000
ValueOptions, Inc January 1995 - January 2000
Skills
HIPAA, Healthcare Information..., SDLC, Health Information..., Healthcare, Medicare, Business Analysis, Process Improvement, Data Warehousing, EDI, Visio, Medicaid, Vendor Management, Program Management, Healthcare Management, Health Policy, Business Process..., Testing, Software Documentation, Healthcare Consulting, Quality Assurance, Business Process, MS Project, Change Management, Management, Project Management, Systems Analysis, Microsoft Project
Education
DeVry University-Georgia 1981 — 1984
Bachelor's degree, Computer Science for Business
Keller Graduate School of Management of DeVry University 2011 — 2014
Masters Information Systems Management, Information Systems concentration Health Information Systems
Amerigroup 2008 - 2010
Eastern Virginia Medical School 2005 - 2008
Children's Hospital of The King's Daughters 2000 - 2005
Center for Pediatric Research 2000 - 2000
Skills
Teaching, Clinical Research, Community Outreach, Management, Medicaid Managed Care, SAS Programming, Epidemiology, Research Design
Education
Eastern Virginia Medical School 1998 — 2000
Master's Degree, Public Health
Norfolk State University 1994 — 1998
Bachelor's Degree, Biology
inVentiv Health April 2014 - Present
Amerigroup Corporation March 2012 - April 2014
The Pampered Chef November 2011 - August 2012
AMERIGROUP June 2011 - March 2012
Amerigroup Corporation October 2007 - June 2011
Skills
Healthcare, HIPAA, Outlook, Process Improvement, Healthcare Management, Leadership, Medicare, Visio, Microsoft Office, Customer Service, Hospitals, Managed Care, Microsoft Word, Team Building, PowerPoint, Employee Benefits, Microsoft Excel
Education
Fairleigh Dickinson University 1999 — 2004
MA, Elementary Education
Union Catholic Regional High School 1995 — 1999
Diploma
US Army Public Health Command January 2014 - Present
Amerigroup November 2012 - January 2014
Community Partnership for Child Development August 2011 - May 2012
International Cancer Advocacy Network (ICAN) March 2011 - December 2011
LiveWell Colorado August 2010 - November 2010
University of West Florida June 2009 - August 2010
Tutor.com August 2007 - August 2010
International Cancer Advocacy Network (ICAN) July 2009 - December 2009
US Army Child and Youth Services June 2004 - December 2004
University of Kansas Medical Center June 2003 - March 2004
Education
East Carolina University 2010 — 2011
Certificate, Ethnic and Rural Health Disparities
University of West Florida 2007 — 2009
Master's of Public Health
University of Missouri-Kansas City 1998 — 2002
B.S., Biology
Amerigroup January 2009 - Present
Skills
Public Speaking, Coaching, Healthcare, Community Outreach, Nonprofits, Event Planning, Program Development, Customer Service, Leadership Development, Fundraising, Social Media, Microsoft Office, Strategic Planning, Wellness, Policy
Education
Seton Hall University 2013 — 2016
Doctor of Philosophy (PhD)
Tulane University School of Public Health and Tropical Medicine 1992 — 1993
Master of Public Health (MPH), Health Education and Maternal and Child Health
Colgate University 1988 — 1992
Bachelor of Arts (B.A.), Sociology/Anthropology and African-American Studies
Amerigroup May 2015 - Present
US Script October 2012 - May 2015
Magellan Health Services 2009 - 2012
CVS Health 2003 - 2005
Agency for Healthcare Admininstration 2000 - 2002
Tallahassee Memorial Hospital 1998 - 2000
Skills
Utilization Management, Clinical Research, Pharmacy Benefit..., Managed Care, Disease Management, Pharmacy Automation, Pharmacists, Medicaid, Healthcare, Treatment, Healthcare Management, Hospitals, SAS, Microsoft Excel, TreeAge, Microsoft Word, SharePoint, PowerPoint, Patient Safety, Pharmaceutical Industry, Pharmacology
Education
Florida A&M University 2010 — 2016
Doctor of Philosophy (PhD), Pharmacoeconomics/Pharmaceutical Economics
Florida A&M University 1999 — 2002
Master of Science (MSc), Pharmacoeconomics/Pharmaceutical Economics
Florida A&M University 1990 — 1995
Bachelor of Science (BS), Pharmaceutical Sciences
Overlake Hospital March 2013 - June 2013
Amerigroup September 2012 - January 2013
Qualis Health March 2012 - August 2012
Health Direct June 2009 - March 2011
Premera Blue Cross November 2000 - March 2009
Skills
Case Managment, Utilization Management, Disease Management, Nursing, Healthcare, Healthcare Management, Medicare, Hospitals, Managed Care, HIPAA, Healthcare Information..., Treatment
Education
Everett Community College 1975 — 1978
Associate's degree, Registered Nursing/Registered Nurse
Amerigroup May 2012 - Present
Health Plus October 2008 - May 2012
Lutheran Medical Center 2010 - 2012
New York - Presbyterian Medical Center 2007 - 2008
Nassau County Department of Health 2001 - 2007
Centers for Disease Control and Prevention 1993 - 1995
Skills
Medicaid, Healthcare, Medicare, EMR, Disease Management, Medicine, Health Policy, Public Health, Managed Care, Provider Relations, Utilization Management, Healthcare Consulting, Healthcare Management, Healthcare Information..., Social Services, Training, EHR, Hospitals, HIPAA, Healthcare Industry, Network Development
Education
Columbia University Mailman School of Public Health 1997 — 1999
Master of Public Health (MPH), Health/Health Care Administration/Management
State University of New York Health Science Center at Brooklyn 1985 — 1989
MD, Medicine
Wesleyan University 1979 — 1984
BA, Biology, History of Science
Amerigroup December 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2013 - December 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2010 - July 2013
WellPoint April 1982 - July 2010
Unicare/Wellpoint Health Networks January 1982 - July 2010
Skills
Health Insurance, Insurance, HMO, Medicare, Managed Care, PPO, Claims Management, Claim, Commercial Insurance, Underwriting, General Insurance
Education
Eastfield College
Associate's Degree, Social Work
America's Health Insurance Plans department of Education. 2000 — 2008
see below:, Insurance Education
AHIP(America's Health Insurance Plans formerly Health Insurance Association of America
Catholic Charities of East Tennessee 2015 - Present
Volunteer 2002 - Present
Help & Hope for Meaningful Employment 2012 - 2014
Collegiate Funding Services 2004 - 2006
Amerigroup 2003 - 2003
Prudential Financial 1973 - 2002
Pamco España 1988 - 1990
US Navy 1969 - 1973
Skills
Employee Benefits, IRAs, 401k Rollovers, Financial Analysis, Retirement Planning, Variable Annuities, Fixed Annuities, Retirement, Management, Pensions, Risk Management, Investments, Life Insurance, Guaranteed Lifetime..., Organizational..., Training, Job Search Strategies, Leadership, Legal Compliance, Securities, 401k, Mutual Funds, Finance, Strategy, CRM, Regulations, Strategic Planning, Succession Planning, Mergers & Acquisitions, Program Management, Job Search Coach, Job Search Support, Job Search Advice, Regulatory Management..., Retirement Plan..., Regulatory Risk, Regulatory Compliance, Compliance, Start-ups, Conflict Resolution, Management Consulting, Analysis, Leadership Development, Career Counseling
Education
Clarion University of Pennsylvania 1964 — 1969
BA, Mathematics
MVP Health Care 2011 - Present
East Coast Repair and Fabrication September 2012 - September 2014
MVP Healthcare November 2010 - September 2012
Harland Clarke October 2009 - October 2010
Harvard Pilgrim Health Care November 2008 - May 2009
Amerigroup April 2001 - August 2008
Wellpath Community Health Plans September 2000 - April 2001
Amisys Group June 1996 - August 2000
Computer Data Systems February 1995 - May 1996
National Wildlife Federation June 1994 - January 1995
Skills
ETL, SQL, Databases, Unix, Visual Basic, Oracle, Microsoft SQL Server, Software Documentation, COBOL, Testing
Education
Ferrum College 1981 — 1983
Amerigroup Corporation April 2014 - Present
Amerigroup January 2012 - April 2014
Axiom Systems July 2010 - January 2012
Clemson University April 2002 - July 2010
clemson university 2006 - 2009
ACI Worldwide 1992 - 2002
Grapevine Systems, Inc 1992 - 2002
ibm 1985 - 1992
Education
DeSales University 1981 — 1985
BS, Computer Science; Accounting & Business
McBee Associates, Inc. December 2013 - Present
Amerigroup November 2007 - Present
Touchstone Health June 2006 - November 2007
NYU Langone Medical Center September 2002 - November 2006
Skills
Hospitals, Healthcare Management, Medicaid, Medicare, HIPAA, Healthcare, Home Care, Healthcare Consulting, Managed Care, Nursing, Process Improvement, Treatment, Inpatient, Quality Improvement, Utilization Management, Health Insurance, Healthcare Industry, EHR, Outlook
Education
City University of New York-Hunter College 1998 — 2002
Bachelor's degree, Registered Nursing/Registered Nurse
Anthem, Inc. January 2015 - Present
Emory Healthcare October 2013 - January 2015
Independence Care System March 2012 - September 2013
Amerigroup March 2010 - March 2012
Health Plus January 2004 - March 2010
Skills
Medicare, Managed Care, Healthcare, Medicaid, Healthcare Management, Quality Assurance, Claims Resolution, HIPAA, DOH, Contract Negotiation, Contract Management, Presentations, Field Work, Field Supervision, Provider Network..., Credentialing, Provider Enrollment, Provider Relations, Strategic Planning, Leadership, Medical Terminology, Healthcare Industry, Network Development, Health Policy, Disease Management, HMO, Utilization Management, Revenue Cycle, Physician Relations, Medical Coding, NCQA, Medicare/Medicaid..., Quality Improvement, Medical Compliance, JCAHO, Healthcare Reimbursement, Medicaid Managed Care, Training, Health Insurance, Medicare Part D, HEDIS, Medical Billing
Education
John Jay College of Criminal Justice 2008 — 2012
Master's degree, Public Administration (Management and Operations)
Brooklyn College 1998 — 2003
Bachelor of Arts (B.A.), Political Science
Anthem August 2013 - Present
Amerigroup April 2006 - August 2013
Abbey Delray South May 2002 - November 2004
Skills
Healthcare, Medicare, Nursing, HIPAA, Health Insurance, Recruiting, Long-term Care, Managed Care, Elder Care, Physicians, Healthcare Consulting, Healthcare Industry, Home Care, Medicaid
Education
Kaplan University 2010 — 2011
Masters, Health Care Administration
Florida Atlantic University 1997 — 1999
BA, Psychology
Amerigroup September 2011 - Present
Sentara Healthcare April 2004 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Negotiation, Editing, Java
Education
ECPI College of Technology
Computer Science
Waycross High School
Anthem, Inc. January 2006 - Present
Amerigroup Corporation January 2006 - Present
Amerigroup 2006 - Present
Blue Cross Blue Shield of GA November 2002 - September 2005
CIGNA Healthcare June 1999 - October 2002
Skills
Home Care, Managed Care, Medicare, Clinical Research, Case Managment, Utilization Management, Outlook, Software Documentation, Coaching, Hospitals, Patient Safety, Healthcare Consulting, Leadership Development, Utilization Review, Credentialing, Medicine, Healthcare, Medicaid, Disease Management, Network Development, Training, Leadership, Quality Improvement, PPO, HIPAA, HMO, Team Building, Performance Improvement, Healthcare Industry, Healthcare Information..., EMR, Physician Relations, Nursing, Health Insurance, Healthcare Management, EHR, Provider Relations, NCQA, Medicaid Managed Care, Health Policy, Case Management, Behavioral Health, ICU
Education
Chattanooga State College
Associates, Nursing
Chattanooga State Community College
Amerigroup October 2013 - Present
Skills
Healthcare, Hospitals
Education
Tennessee State University 2004 — 2006
Health Information Management & Bus. Administration
Fisk University 1991 — 1995
Psychology & Art
SLAIT Consulting December 2013 - Present
Beautiful Bliss Stationery and Design April 2012 - Present
Amerigroup April 2012 - April 2013
The College of William and Mary May 2011 - April 2012
Aerotek 2010 - August 2011
World Technical Services, Inc. March 2010 - March 2011
Whataburger May 2009 - December 2009
Skills
Payroll, Employee Relations, Resume Writing, Interviews, Applicant Tracking..., Onboarding, Human Resources, Recruiting, Talent Acquisition, Internet Recruiting, College Recruiting, Program Management, Training, Management
Education
Concordia University Texas 2008 — 2010
BA, Human Resources Management
Amerigroup May 2012 - Present
Corbis September 2011 - February 2012
Seattle Cancer Care Alliance August 2010 - March 2011
Seattle Cancer Care Alliance 2010 - 2011
King County September 2008 - September 2009
University of Washington October 2006 - July 2009
Skills
Active Directory, Windows Server, XP, Servers, Leadership, Technical Support, Network Administration, Microsoft Office, Windows XP, Software Documentation, Microsoft Exchange, Management, TCP/IP, System Deployment, DHCP, Hardware
Education
Edmonds Community College 2000 — 2003
Master of Computer Applications (MCA), computer science
Edmonds Community College 1999 — 2002
Associates, computer science
Amerigroup August 2004 - Present
Skills
Healthcare Information..., Medicare, Hospitals, Healthcare Industry, HIPAA, Disease Management, Healthcare Management, HMO, Utilization Management, Process Improvement, Healthcare Consulting, Health Policy, Managed Care, Medicaid, Long Term Care, SCHIP, Informatics, Revenue Cycle, Physicians, Physician Relations, Long-term Care, Network Development
Education
Roosevelt University 1989 — 1993
Masters in Public Administration, Health Services/Allied Health/Health Sciences, General
Eureka College 1978 — 1981
BA of Business and Economics
Amerigroup October 2014 - Present
Advoserv July 2013 - October 2014
Veterans Home January 2009 - October 2013
Navihealth January 2013 - June 2013
Second Home Adult Medical Day Care December 2005 - January 2013
Kessler Institute for Rehabilitation 2002 - 2005
Horizon Adult Medical Daycare 1999 - 2002
Skills
Microsoft Office, Nursing, Healthcare, Registered Nurses, Patient Safety, Hospitals, Acute Care, Healthcare Management, Inpatient, BLS, Critical Care, ACLS
Education
Felician College
Associates Degree of Applied Science, Nursing
Felician College
Associate's degree, Nursing
Seton Hall University
Courses towards Bachelor's Degree, Nursing
Liberty Mutual Insurance June 2014 - Present
Amerigroup June 2013 - June 2014
Symetra September 2011 - May 2013
Executive Assistants Network October 2006 - September 2011
Skills
Employee Benefits, Outlook, Microsoft Excel, Process Improvement, Customer Service, Access, Insurance
Education
Collins College 1998 — 2001
Bachelor of Arts (BA), Art and Business
Amerigroup August 2013 - Present
Alzheimer's Association 2009 - December 2012
Education
D G Erwin Technical Center 2012 — 2013
LPN, Nursing
Florida Community College at Jacksonville
EPI certification, K-6 Education
University of South Florida
B.A, Gerontology
Amerigroup July 2011 - Present
Virginia Premier Health Plan, Inc. April 2004 - May 2011
Skills
Provider Relations, Utilization Management, Health Insurance, Disease Management, Healthcare Management, Healthcare, HIPAA, Medicaid, Managed Care, Quality Improvement, Healthcare Industry, Health Policy, Healthcare Information..., Medicare, Process Improvement
Education
University of Toledo 1993 — 1994
MSN, Nursing Administration
Ferris State University
Baccalaureate, Registered Nursing/Registered Nurse
Amerigroup September 2013 - Present
Vanderbilt University Medical Center September 2007 - July 2013
Education
Cumberland University
Bachelor's degree, Registered Nursing/Registered Nurse
Amerigroup 2014 - 2014
Centers for Disease Control and Prevention August 2012 - July 2013
Emory University - Rollins School of Public Health January 2012 - July 2013
City Year 2013 - 2013
University of Florida January 2009 - April 2011
Skills
Bilingual, Global Health, Program Evaluation, Public Health, Health Education, Qualitative Research, Health Promotion, Research, Program Development, Community Outreach, Event Planning, Public Speaking, Literature Reviews, SPSS, Grant Writing, Healthcare Management, Editing, Epidemiology
Education
University of Florida
Doctor of Philosophy (Ph.D), Public Health
Emory University 2011 — 2013
Master of Public Health (MPH), Health Policy and Management
University of Florida 2007 — 2011
Bachelor of Science (BS)
Amerigroup December 2013 - Present
Amerigroup September 2012 - December 2013
Amerigroup September 2011 - September 2012
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Outlook, Coaching, Data Entry, Troubleshooting, Windows, Research, Team Building, Accounting, Team Leadership, PeopleSoft, Oracle, Compass, Macess, Facets,, Payscan, Edinet, Atlas, CLUE, Citrix, Avaya, Quest, MMIS, NPI Registry, Pluto, Emptoris, Cactus, Clear Claim Connection, Provider Data Management, Salesforce.com
Education
Columbia Southern University
Health/Health Care Administration/Management
Norfolk State University
Associate's degree, Business Finance
Amerigroup May 2012 - Present
BlueCross BlueShield of Tennessee September 1996 - May 2012
Skills
Health Insurance, Case Managment, Insurance, Medicaid, Healthcare Management, Disease Management
Education
Baroness Erlanger School of Nursing 1984 — 1987
Registered Nurse
Chattanooga State Community College 1981 — 1984
Anthem December 2013 - Present
Amerigroup June 2013 - November 2013
Amerigroup March 2013 - May 2013
Cegedim Relationship Management June 2012 - February 2013
Cegedim Relationship Management March 2011 - June 2012
Cegedim Relationship Management January 2010 - February 2011
Cegedim Relationship Management March 2008 - December 2009
Skills
Technical Support, Help Desk Support, Windows XP, Windows 7, Software Documentation, Troubleshooting, VMware, Active Directory, Network Security, Quality Assurance, Microsoft Office, Software Installation, Remote Desktop, Computer Hardware, Windows, Customer Service, Call Centers, Android, Windows Server, SharePoint, BMC Remedy, iPad, Customer Support, XP, Microsoft Exchange, VPN, Network Design, Linux, Dameware, Airwatch MDM, Mobile Devices, Knowledge Management, IT Service Management, SQL, Service Delivery, Team Building, Project Management, SCCM, RightFax, Verint Quality..., Service Desk, Hardware
Education
ECPI College of Technology 2006 — 2008
Associate's degree, Information Technology
Visiting Nurse Service of New York June 2013 - Present
VNSNY 2008 - June 2013
Amerigroup 2006 - 2008
Health Ways 2004 - 2006
Skills
Nursing, Home Care, Healthcare Management, Healthcare, Managed Care, Medicaid, Patient Education, Case Managment, Public Health, Disease Management, Registered Nurses, Community Health, Health Education, Quality Improvement, Peritoneal Dialysis, Managed Long Term Care, Microsoft Excel, Microsoft Word, PowerPoint
Education
Walden University 2013 — 2015
Master's degree, Nursing informatics
City University of New York City College 1981 — 1985
BSN
Amerigroup May 2012 - December 2012
Blue Cross Blue Shield of Texas February 2007 - September 2008
Education
Everest College-Dallas 2009 — 2010
Diploma, Medical Billing and Coding, A
Tuskegee University 1971 — 1974
English/Language Arts Teacher Education, B
Amerigroup February 2006 - Present
Self Employed September 2002 - October 2006
Sinai Hospital April 1994 - July 2003
Education
University of Phoenix 2013 — 2015
Associate’s Degree, Human Services, General
Milford Mill High School 1976 — 1979
ECPI College of Technology
Presently Attending, Business IT
Amerigroup Corporation 2010 - Present
Amerigroup 2006 - 2010
Amerigroup 2002 - 2006
US Navy 1982 - 2002
Skills
Process Improvement, Business Analysis, Data Analysis, Software Documentation, Operations Management, Project Management, SDLC, Microsoft SQL Server, SQL, Visio, SharePoint
Education
Chaminade University of Honolulu
Bachelor's degree, Behavioral Sciences
Roane State Community College
Engineering/Computer Sciences
New York Life Insurance Company (Contractor) October 2014 - Present
WellSystems March 2014 - September 2014
Teksystems-Excellus BCBS November 2013 - March 2014
PMSI August 2013 - November 2013
Xerox/S2Tech June 2012 - May 2013
WellCare June 2008 - June 2012
UnitedHealth Group April 2007 - July 2008
Amerigroup January 2007 - April 2007
Humana March 2006 - 2007
Skills
Quality Assurance, Testing, Access, Process Improvement, Software Documentation, Analysis, Healthcare Industry, SDLC, Business Analysis, Integration, Software Quality..., Test Planning, Quality Center, Test Cases, SharePoint, User Acceptance Testing, Regression Testing, Agile Methodologies, System Testing, Software Development
Education
D G Erwin Technical Center 2011 — 2013
Practical Nursing, Vocational Nursing and Nursing Assistants, A
Amerigroup February 2002 - Present
Amerigroup February 2002 - Present
Aetna May 1996 - February 2002
Commercial Life Insurance January 1990 - May 1996
Skills
Microsoft Word, Microsoft Excel, Medicare, Medical Terminology, Medicaid, Medical Billing, Computers, Customer Service, Employee Benefits, Internal Audit, Microsoft Office
Education
Dover Business College 1988 — 1989
Associate's degree, Fashion Retail Management
County College of Morris 1984 — 1986
Registered Nursing/Registered Nurse
Amerigroup November 2012 - Present
Visiting Nurse Service of New York May 2012 - November 2012
EmblemHealth January 2012 - May 2012
Education
Long Island University, Brooklyn Campus 2010 — 2012
Bachelor's degree, Nursing Science
CUNY New York City College of Technology 2008 — 2009
Amerigroup January 2013 - Present
Pasco County Housing Authority March 2011 - June 2012
All Ahead tax services January 2011 - May 2012
Education
College Of Staten Island 1999 — 2013
Bachelor of Arts (BA), Sociology and Anthropology
Everest University-Tampa 2010 — 2011
Certificate, Medical/Clinical Assistant
Brandon Regional Hospital September 2011 - Present
Freedom Health Insurance February 2007 - September 2010
Amerigroup February 2005 - February 2007
Skills
Case Managment, Utilization Management, concurrent review, Interqual experience, discharige planng in a..., Problem Solving, computer literate
Education
Excelsior College 2006 — 2009
Associate's degree, Registered Nursing/Registered Nurse
D G Erwin Technical Center 1985 — 1986
Technical, Practical Nursing, Vocational Nursing and Nursing Assistants
Amerigroup October 2014 - Present
Amerigroup November 2012 - October 2014
Amerigroup June 2012 - October 2012
Molina Healthcare February 2007 - May 2012
Premera Blue Cross May 2005 - February 2007
Education
Eastern Washington University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
Amerigroup July 2014 - Present
Skills
Management, Microsoft Excel, Microsoft Word, Leadership, Microsoft Office, Healthcare, Hospitals, Outlook, HIPAA, Process Improvement, Customer Service, Nursing, Strategic Planning, Training, Team Building, EMR, Managed Care, Case Management, English, Sales, Nonprofits, Healthcare Management, Healthcare Information..., Data Entry, EHR, Access, Program Management, Public Health, Policy, Data Analysis
Education
Colorado Mesa University
Amerigroup September 2014 - Present
US Navy December 1996 - December 2010
Skills
Clinical Research, Customer Service, Data Analysis, Healthcare, Public Health, Leadership, Hospitals, Data Entry, Healthcare Information..., Healthcare Management, Team Building, Nursing, HIPAA, Health Education, Medicare, Program Management, Patient Safety, Managed Care, Medical Terminology, EMR, Medicaid, Community Outreach, EHR, Medicine, Inpatient, BLS, PowerPoint, Home Care, Case Management, Software Documentation, Patient Education, Treatment, Pediatrics, Healthcare Industry, Access, Critical Care, Health Insurance, Acute Care, Health Promotion, Medical Records, Medical Billing, ACLS, Policy, Program Development, Healthcare Consulting, Molecular Biology, Quality Improvement
Education
Devry University Nashville, TN 2014 — 2016
Healthcare Administration (Manager/Director), Health Sciences
Concorde Career College-San Diego 2011 — 2012
Associate of Science (A.S.), Medical/Clinical Assistant
Brentwood High School 1994 — 1996
Diploma, N/A