Amerigroup Company
Industry: Health insurance company
DescriptionAmerigroup is a United States health insurance and managed health care provider. Amerigroup covers 7.7 million seniors, people with disabilities, low-income families and other state and federally ... Headquarters: Virginia Beach, Virginia, United States Number of employees: 7,080 (12/31/2012) Founder: Jeff McWaters Founded: 9 December 1994 Parent organizations: Anthem, ATH Holding Company, LLC Subsidiaries: AMERIGROUP New York, LLC,
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Amerigroup Employees
Amerigroup August 2014 - Present
Walt Disney World August 2010 - May 2014
SeaWorld Parks & Entertainment November 2011 - December 2013
University of Central Florida March 2011 - April 2013
Value Options August 2008 - November 2010
Life Change Counseling Center August 2006 - January 2009
Eastern Arkansas April 2005 - April 2008
Lakeside and Avon/Lenox School April 2004 - April 2005
Pastorini Bosby 2002 - 2003
United Behavioral Health February 2002 - December 2002
Skills
Psychotherapy, Program Development, Public Speaking, Counseling, Non-profits, Adults, Singing, Acting, Writing
Education
Tulane University 1998 — 1999
Masters, Public Health
Tulane University 1997 — 1999
MSW, Social Work and Public Health
Prairie View A&M University 1990 — 1994
BS, Biology
Willowridge High School 1987 — 1990
American Heart Association American Stroke Association November 2011 - Present
Amerigroup 2001 - 2011
Skills
Microsoft Office, Public Speaking, Nonprofits, Fundraising, Sales, Social Media, Event Planning, Microsoft Excel, Healthcare, Account Management, Public Relations
Education
Northwood University
Anthem, Inc. December 2014 - Present
WellPoint April 2014 - December 2014
WellPoint March 2013 - April 2014
Amerigroup January 2012 - March 2013
UnitedHealthcare June 2011 - September 2011
Centene Corporation December 2007 - March 2010
Skills
Medicaid Managed Care, Associate Development, Associate Engagement, Facilitations, Data Management, Inventory Planning, Inventory Management, Supervising Others, Instructional..., Coaching, Insurance, Business Requirements, Claim, Training, Facilitation, Business Analysis, Software Documentation, HIPAA, Medicaid, Visio, Healthcare Information..., Process Improvement, Health Insurance, Healthcare
Education
Mineral Area College 2008 — 2009
Medical Office Management/Administration
Preferred (PCPMG) June 2014 - Present
Amerigroup April 2013 - July 2013
Devon Gables Healthcare and Rehab June 2011 - March 2013
Avalon Southwest December 2008 - June 2011
Humana 2007 - 2007
Skills
MDS, re-imbursement,..., MDS, Quality Assurance, Medicaid, Healthcare Management, Medicare, Managed Care, Utilization Management, Healthcare, HIPAA, Healthcare Information..., Nursing, Quality Improvement, Hospitals, Disease Management, EMR, Physician Relations, Home Care, Healthcare Consulting, Medicine, Healthcare Industry, JCAHO, Health Policy, Physicians, Provider Relations, Patient Advocacy, Utilization Review, Revenue Cycle
Education
University of Arizona 1980 — 1981
none, Psychology
University of Missouri-Kansas City 1978 — 1980
Psychology
Murray State College 1972 — 1974
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Amerigroup March 2015 - Present
State of Tennessee August 2009 - February 2015
Sumner County Schools 2008 - 2009
State of Tennessee 2007 - 2008
Skills
License Scool Social..., License Master of..., Psychotherapy, Case Managment, Social Services, Community Outreach, Foster Care, Microsoft Office, Program Development, Policy, Nonprofits, Crisis Intervention, Child Welfare, Mental Health, Adolescents, Youth Development, Interventions, Child Advocacy, Counseling Psychology, Conflict Resolution, Developmental..., Caseload Management, Family Services, Case Management Services, Life Transitions, Public Speaking, Research
Education
University of Tennessee-Knoxville 2008 — 2009
Master of Social Work (MSW), School social work
Middle Tennessee State University 2005 — 2007
Bachelor of Social Work
Amerigroup November 2013 - March 2014
Health Net Federal Services October 2011 - October 2013
Blue Care Network November 1999 - October 2011
Michigan Department of Community Health September 1993 - November 1999
Ingham County Health Department September 1992 - March 1993
Washtenaw County Human Services June 1992 - August 1992
C S Mott Childrens Hospital October 1991 - April 1992
Wayne State University November 1978 - August 1990
Skills
PostgreSQL, SPSS, Microsoft Office 2003, Access, Healthcare, Healthcare Information..., Healthcare Management, Microsoft Excel, Policy Analysis, Program Management, Policy, Small Group Instruction, Public Health, Public Speaking, Grant Writing, Adult Education, Health Program Planning, Compliance, Managed Care, Health, Writing, Health Policy, Medicaid, Quality Assurance, Medicare, Quality Improvement, Hospitals, Microsoft Office
Education
University of Michigan 1990 — 1992
MPH
Michigan State University 1971 — 1975
BS
Amerigroup April 2013 - Present
Central Care Community Health Center 2012 - Present
Walgreens September 2003 - Present
Skills
Healthcare Management, Healthcare Information..., Pharmacy Benefit..., Pharmacy Technicians, Health Insurance, Medical Terminology, Medical Records, Medical Billing, Project Planning, Public Health..., Office Management, Quality Assurance, Administrative..., Quality Auditing, Receptionist Duties, Customer Service, Data Entry, Healthcare, Managed Care, HIPAA
Education
Midwestern State University 2013 — 2015
Master of Public Administration (MPA)
Texas Southern University 2008 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Amerigroup November 2014 - Present
UnitedHealth Group October 2012 - November 2014
Coventry Health Care November 2010 - August 2012
Neosho R-5 School District August 2008 - November 2010
Freeman Health System January 2008 - August 2008
Skills
Teaching, Team Leadership, Organization, Efficiency, Solid computer skills, Data Analysis, Nursing, Health, Medicaid Managed Care, Medicaid, Quality Management, Managed Care, Creativity, Leadership, Communication, Presentations, Liaison, Participation, Quick Thinker, Multi Tasking, Reliable, Task-oriented, Health Education, Friendliness, Emergency Room, middle school teacher, science teacher, HEDIS
Education
Missouri Southern State University 2004 — 2006
Bachelor of Science (BSN), Registered Nursing/Registered Nurse
University of Kansas 1990 — 1995
Bachelor of Science (BSE), Health Education/Science Teacher
Varadero Retirement Home Care August 2007 - Present
Amerigroup August 2006 - August 2007
Financial Healthcare Associates October 2002 - May 2006
Skills
Customer Service, Healthcare, Project Management, Microsoft Office, Process Improvement, Microsoft Excel, Management, Team Building, Hospitals, Healthcare Management, Healthcare Information..., Program Management, Business Analysis, Microsoft Word, PowerPoint, Management Consulting
Education
Miami Dade College 2006 — 2007
Vocational School, Certification of the Completion of the Core Training Program
University of Miami 1999 — 2000
Social and Economic Security Programs, Social Service
Amerigroup September 2013 - December 2013
Sentara Healthcare 2010 - 2013
Canon Information & Imaging Solutions October 2006 - April 2011
City of Chesapeake, Virginia October 2008 - December 2008
Skills
Systems Analysis, Help Desk Support, Epic Systems, System Testing, Digital Cameras, Video Camera, Microsoft Office, Management, Technical Support, Training, Databases, Change Management
Education
Old Dominion University 2000 — 2006
Bachelor of Science (BS), Business & Public Administration
Associated Behavioral and Trauma Specialties (ABTS) May 2014 - Present
Amerigroup 2014 - Present
El Paso County Department of Mental Health Support Services 2012 - 2014
Center Against Family Violence September 2011 - October 2012
Family Service of El paso July 2008 - September 2011
Communities In Schools National Office 1992 - 2000
Communities In Schools National Office 1992 - 2000
Skills
Bilingual-Spanish, Adolescent Therapy, TF-CBT, Play Therapy, Social Services, Community Outreach, Case Managment, Mental Health Counseling, Crisis Intervention, Supervisory Skills, Psychotherapy, Conflict Resolution, Spanish, Social Skills, Behavioral Health, Co-occurring Disorders, Group Therapy, Mental Health
Education
Sul Ross State University 2005 — 2008
Master of Education, Counseling
Park University
BCBS New Mexico July 2013 - Present
Amerigroup April 2013 - May 2013
Presbyterian Medical Group via Maxim Healthcare October 2012 - March 2013
Presbyterian Medical Group via Maxim Healthcare February 2011 - August 2012
ARCA NM July 2008 - August 2010
UNM Hospitals October 2002 - December 2007
Skills
Nursing, EMR, Health Care Systems, Healthcare, Epic Systems, Inpatient, Medicaid, Medical Records, EPIC Credentialed, Registered Nurse (New..., BS Mathematics, Teaching, Internal Medicine, EMR Trainer, Clinical Nursing, Inpatient Nursing, Care Coordination, In Person, remote..., Centennial Care, HEDIS, Utilization Management, Clinical Research, Healthcare Information..., Patient Safety, Healthcare Management
Education
TVI (now CNM) 2004 — 2006
ADN, nursing
New Mexico Institute of Mining and Technology 1997 — 2001
BS, Mathematics
Independent Living Systems, LLC July 2013 - Present
HealthCare Partners November 2011 - July 2013
Amerigroup March 2000 - November 2011
Skills
Nursing, Healthcare Management, Healthcare, Medicare, Home Care, Medicaid, Managed Care, Healthcare Information..., Managed Long Term Care, Ancillary Contracting, Credentialing, Claims Resolution, Healthcare Consulting, Revenue Cycle, HIPAA, Healthcare Industry, Network Development
Education
Monroe College 2005 — 2008
Associate's degree, Computer Science
WellPoint January 2014 - Present
Amerigroup August 1999 - Present
Skills
Visio, SharePoint, Healthcare Information..., HIPAA, Software Documentation, VMware, Microsoft SQL Server, Active Directory, Disaster Recovery, Windows Server, Microsoft Exchange, Servers, Group Policy
Education
Old Dominion University 1999 — 2000
Information Technology program, Microsoft Certified Systems Engineer
Virginia Commonwealth University 1988 — 1992
Bachelor of Fine Arts (BFA), Dance /Choreography
Aerotek May 2015 - July 2015
Amerigroup March 2014 - March 2015
Aetna May 2012 - October 2013
Healthcare Support Staffing February 2012 - May 2012
Hospital Without Walls November 2010 - December 2011
Maxim Healthcare Services March 2009 - March 2011
Mercy Hospital June 2000 - December 2007
Skills
Utilization Management, Medicare, Medicaid Managed Care, Medical Records, Medical Records Review, Interqual/Millman..., ICD-9 coding, CPT coding, Microsoft Excel, Microsoft Word, PowerPoint development, Pediatrics, OB/GYN, Geriatrics, Home Care, IV starts/maintenance, blood products..., TPN, Nebulizers, GTube/JTube feedings, tracheostomy care and...
Education
Broward College 2012 — 2012
Medical Coding/Billing, 3.9
Miami Dade College 1992 — 1996
AS, Nursing, 3.85
New College of California 1983 — 1984
Bachelor of Arts (BA), Emphasis in Business Management, 4.0
City College of San Francisco 1977 — 1981
Associates, Library Technology, 3.85
UnitedHealth Group August 2014 - Present
naviHealth, Inc. September 2013 - January 2014
Healthways June 2011 - April 2012
Amerigroup August 2009 - December 2010
Skills
Case Management, Microsoft Word, Elder Care, Acute Care, Patient Education, Strategic Planning, Leadership, Medical/Surgical, Medication..., Cpr Certified, Medical Records, Software Documentation, Direct Patient Care, Phlebotomy, Training, Staff Development, ACLS, Hospitals, Medicaid, Healthcare Management, HIPAA, Provider Relations, Medicare, Healthcare Information..., Healthcare, Managed Care, Home Care, EMR, Quality Improvement
Education
Montgomery College 1991 — 1994
Associate's degree, Registered Nursing/Registered Nurse
Amerigroup March 2015 - Present
DIYDSevents August 2014 - Present
Lisa Dinhofer (Artist) December 2012 - Present
Pace University March 2012 - September 2014
Spotify April 2013 - May 2014
Intern Sushi May 2011 - July 2013
IKEA October 2010 - January 2013
DBD Social April 2012 - October 2012
The Pace Press May 2011 - May 2012
Lomography January 2010 - April 2010
Skills
Event Planning, InDesign, Social Media, Facebook, Photoshop, Email Marketing, MailChimp, Newsletters, Graphic Design, Illustrator, Advertising, Press Releases, Microsoft Office, Editing, PowerPoint, HTML, Final Cut Pro, Adobe Creative Suite, QuarkXPress, Event Management, Photography, Public Relations, Dreamweaver, Copy Editing, Marketing, Tumblr, Blogging, Research, Pinterest, Press Outreach, Flash, WordPress, iMovie, Online Marketing, Time Management, OS X, Marketing Communications, Mac, Creative Writing, Google Analytics, YouTube, Grant Writing, Drupal, Budgets, SEO, SEM, Social Media Marketing, Social Networking, Salesforce.com, Community Outreach
Education
Pace University 2013 — 2016
Master of Business Administration (MBA), Marketing
Pace University 2008 — 2012
Bachelor of Arts, Major: Communications Studies; Media Studies. Minors: Digital Design & Marketing
L’Institut Catholique de Paris 2010 — 2010
Study Abroad, French Language & French Cinema
Ralph Mckee High School 2004 — 2008
Advance Regents Diploma, Graphic Design
Mind of the Geek September 2013 - Present
MKTG INC November 2013 - December 2013
Amerigroup February 2013 - April 2013
Mace & Crown June 2012 - December 2012
Mace & Crown January 2011 - December 2012
Skills
Social Media, Newspaper, Newspapers, Journalism, News Writing, Copy Editing, Blogging, Web Content, Editing, Facebook, Creative Writing, Video Editing, Public Relations, WordPress, Social Media Marketing, Social Networking, Press Releases, Photography, InDesign, AP Style, Adobe Creative Suite, Newsletters, Photoshop, Illustrator
Education
Old Dominion University 2008 — 2012
Bachelor's degree, Communication and Media Studies, 3.0
Amerigroup May 2006 - Present
AMERIGROUP March 2003 - May 2006
SENTARA Healthcare June 1997 - February 2002
SENTARA Healthcare May 1993 - March 1998
Skills
Hospitals, Network Development, Managed Care, Provider Relations, Healthcare, Leadership, Medicaid, PPO
Education
Old Dominion University 1990 — 1994
Master of Business Administration (M.B.A.), Business / Health Care Administration, Above + + + Average
Virginia Wesleyan College 1982 — 1986
Bachelor of Business Administration (B.B.A.), Liberal Arts and Sciences/Liberal Studies, Above Average
Ecolab July 2013 - Present
Thomson Reuters April 2013 - June 2013
Amerigroup June 2011 - April 2013
TCS September 2007 - December 2008
Skills
Informatica, Informatica 9.1, Informatica 8.6x, Informatica 7x ,..., Oracle 9i, Oracle 10g, Oracle 11g, Teradata, Microsoft SQL Server, DB2, SAP R/3, Business Objects, BI Publisher, XML Publisher, SQL Loader, SQL*Plus, Oracle SQL Developer, Toad, Erwin
Education
New York University - Polytechnic School of Engineering 2009 — 2010
Master's degree
Bapatla Engineering College 2003 — 2007
Bachelor's degree
Amerigroup January 2015 - Present
ODU Business Gateway January 2012 - December 2014
Shorebreak Pizza & Taphouse June 2009 - January 2012
Chick-fil-A Corporate June 2007 - June 2009
Skills
Public Speaking, Data Entry, Microsoft Office, Higher Education, Customer Service, Event Planning, Research, Advertising, Social Networking, Facebook, Management, Web Design, Graphic Design, Photoshop, Time Management, PowerPoint, Team Leadership, Program Management, Information Technology, Communication, Proficient Communicator, Proficient Typing Skills, Office Administration, Desktop Computers
Education
Old Dominion University 2010 — 2014
Bachelor's Degree, Communication, Professional and Interpersonal Comm., Graduate
Bayside High School 2006 — 2010
High School Diploma, Veterinary Medicine, (9th-12th Grade)
Wainwright Real Estate February 2004 - April 2014
Amerigroup January 2007 - May 2011
LifeNet September 2000 - November 2003
LifeNet April 1999 - September 2000
Skills
Real Estate, Customer Service, Microsoft Office, Investment Properties, Microsoft Excel, Negotiation, Selling, Strategic Planning, Research, Public Speaking, Microsoft Word, Contract Negotiation, PowerPoint, Sales
Education
Old Dominion University 1990 — 1994
Bachelor of Science (B.S.), Biology
Optima Health September 2014 - Present
Amerigroup November 2013 - September 2014
Amerigroup February 2011 - November 2013
Westminster-Canterbury on Chesapeake Bay July 2010 - February 2011
USAA February 1993 - June 2009
Skills
Healthcare, Wellness, Health Insurance, Fitness, Health Education, Process Improvement, Healthcare Management, Strategic Planning, Public Speaking, Program Management, Coaching, Leadership, Team Building, Training, Leadership Development
Education
Old Dominion University 1988 — 1990
MSEd, Exercise Science and Wellness
Old Dominion University 1982 — 1986
Bachelor of Science, Biology
Amerigroup June 2014 - Present
Amerigroup January 2012 - June 2014
Skills
Healthcare, Customer Service, Microsoft Excel, Hospitals, Leadership, Process Improvement, Strategic Planning, Healthcare Management, Training, Team Building
Education
Norfolk State University 2009 — 2013
Bachelor's degree
Tallwood High School 1998 — 2001
General Studies Diploma
Anthem December 2013 - Present
PMI Hampton Roads (Company Page) February 2014 - October 2015
Amerigroup July 2013 - December 2013
Hewlett-Packard Enterprise Services December 2002 - May 2013
Coleman & Associates 1998 - 2002
Skills
ITIL, Service Delivery, Sla, Vendor Management, Process Improvement, Program Management, PMP, Requirements Analysis, IT Service Management, Resource Management, SDLC, Change Management, Project Management, Business Analysis, SharePoint, Transition Management, Incident Management, Project Portfolio..., Team Leadership, IT Operations, PMO, Service Management, IT Strategy, Team Management, IT Management, Visio, Risk Management, MS Project, Configuration Management, Project Planning, Cloud Computing, Integration, Project Delivery, Outsourcing, Disaster Recovery, Business Process, Software Project..., Governance, ITIL v3 Foundations..., Data Center, IT Outsourcing, Enterprise Architecture, Business Process..., Management, Leadership, Training, Microsoft Project
Education
Old Dominion University 1996 — 1998
Business
Green Run High School 1992 — 1996
General Studies, 3.5
Total Wine & More March 2015 - Present
Trunk Club October 2014 - March 2015
lululemon athletica July 2013 - November 2014
Amerigroup February 2013 - May 2013
NYFO Boutique May 2012 - September 2012
Coach March 2009 - March 2011
Laura Lee Designs June 2009 - August 2009
Nordstrom January 2006 - November 2008
Skills
Time Management, Highly self-motivated, Highly personable, Dependable Team Player, Programming, Organization, High Sense Of Urgency, Multi Tasking, Social Media Marketing, Social Media Advertising, Fashion Buying, Retail Sales, Broadcast Television, Acting Training, Department Budgeting, Event Planning, Microsoft Office, WordPress, Marketing, Social Media, Sales, Facebook, Apparel, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word
Education
Old Dominion University 2009 — 2013
Bachelor of Science (BS), Occupational Technical Studies- Fashion Merchandising
Anthem, Inc. February 2014 - Present
University of Phoenix November 2008 - Present
Amerigroup November 2004 - Present
Pilot Media 2010 - 2011
Skills
Technical Writing, Needs Analysis, Instructional Design, Editing, Newsletters, Community Outreach, Curriculum Development, Performance Consulting, Public Speaking, Proposal Writing, Coaching, E-Learning, Succession Planning, Instructor-led Training, Training, Employee Training, Performance Improvement, Learning Management, Blended Learning, Organizational..., Research, Non-profits, Leadership Development, Staff Development, Career Development, Leadership, Resume Writing, Teaching, Adult Education, Program Development, Instructional Technology, Grant Writing, Performance Management, Program Evaluation, Executive Coaching, ADDIE, Higher Education, Conflict Resolution, Curriculum Design, Distance Learning, Career Counseling
Education
Old Dominion University 2000 — 2003
Master of Arts (MA), English Language and Literature/Letters
University of Virginia 1994 — 1998
Bachelor of Arts (BA), English Language and Literature/Letters
In Transition - Actively Seeking New Prospects May 2015 - Present
Trussway July 2010 - April 2015
Literacy Advance of Houston April 2010 - December 2010
Amerigroup December 2002 - July 2009
New Campaign Inc., Norfolk, Virginia 1999 - 2002
Skills
Employee Relations, Onboarding, Talent Management, Succession Planning, Workforce Planning, Performance Management, Human Resources, Personnel Management, Leadership, Strategy, Training, Recruiting, Employee Benefits, Organizational..., Employee Training, Management, Change Management, Leadership Development, Organizational Design, Hiring, Interviews, Deferred Compensation, Benefits Administration, New Hire Orientations, Policy, Applicant Tracking..., Talent Acquisition, Employee Engagement, HR Policies
Education
Middle Tennessee State University
BS, management
Troy State University
MS, Human Resource Management
Anthem May 2015 - Present
Amerigroup November 2012 - May 2015
Sentara Healthcare July 2007 - November 2012
Sentara Healthcare January 1998 - July 2007
Disability Determination Services November 1996 - July 1998
Skills
Process Improvement, Leadership, Strategic Planning, Training, Team Building, Management, Program Management, Data Analysis, Analysis, Business Analysis, Cross-functional Team..., Quality Assurance, Project Management, Healthcare, Business Process..., Hospitals, Leadership Development, Customer Service, Sales, Change Management
Education
Old Dominion University
Bachelor of Science (BS), Human Services Counseling
Virginia Polytechnic Institute and State University
The University of Maryland Medical System May 2007 - Present
Mt. Washington Pediatric Hospital October 2005 - May 2007
Mt. Washington Pediatric Hospital January 2001 - October 2005
Amerigroup November 2000 - January 2001
Bravo Health January 1998 - November 2000
Morgan State University July 1997 - May 1998
Skills
Leadership, Data Analysis, Healthcare, Editing, Public Speaking, Training, Analysis, Social Media, Management, Project Management, Microsoft Office, Program Management, Strategic Planning, Customer Service, Access, Hospitals, Community Outreach, Process Improvement, Policy, Multimedia, Budgets, Research, Non-profits, Blogging, Visio, Project Planning, Nonprofits, Troubleshooting, Healthcare Information..., Microsoft Word, Video, Fundraising, Cross-functional Team..., Informatics, System Administration, Multi Tasking, Microsoft Excel, Final Cut Pro, Public Relations, Healthcare Management, Health Insurance, Public Health, PowerPoint, Meditech, Online Research, Supervisory Experience, Medicaid, Medicaid Managed Care, Medicare, Epic Systems
Education
Morgan State University 2003 — 2006
Masters, Public Health, 3.3
Morgan State University 1994 — 1998
Bachelors, Health Education & Management, 3.5
Anthem, Inc. September 2012 - Present
Amerigroup April 2010 - September 2012
Amerigroup December 2008 - April 2010
Skills
Analysis, Strategic Planning, Writing, Copy Editing, Workshop Facilitation, Cross-functional Team..., Medicaid Managed Care, Community Outreach, Marketing Communications, Call Centers, Customer Retention, Management, Leadership, Direct Mail, Process Improvement, CRM, Strategy
Education
Old Dominion University 2001 — 2004
Master of Arts (MA), English
Old Dominion University 1995 — 2000
Bachelor of Arts (BA), English
Amerigroup September 2013 - Present
PCF - Publishers Circulation Fulfillment April 2009 - June 2013
Woodham middle school August 2006 - October 2009
Skills
Customer Service, Newspapers, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Team Building, Sales, PowerPoint, Advertising, Troubleshooting, Online Advertising, Time Management, Social Networking, Teaching, Coaching, Training, Social Media Marketing, Data Entry, Teamwork, Online Marketing, Technical Support, Curriculum Design, Editing
Education
Pensacola State College 2009 — 2011
University of West Florida 2000 — 2005
Bachelor of Science, Health, Leisure, and Exercise Science
Amerigroup June 2013 - Present
Starbucks February 2012 - January 2013
Affiliated Computer Services June 2009 - November 2011
Skills
Visual Merchandising, Public Speaking, Customer Service, Retail, Merchandising, Retail Sales, Microsoft Office, Fashion, PowerPoint, Microsoft Word, Social Media, Social Networking, Styling, Microsoft Excel, Facebook, Mac, Adobe Creative Suite, Coaching
Education
Prairie View A&M University 2006 — 2008
Elementary Education and Teaching
The High School for Law Enforcement and Criminal Justice 2002 — 2006
Diploma
Amerigroup February 2015 - Present
Healthways April 2013 - February 2015
Southern Hills Medical Center March 2012 - June 2013
University Medical Center August 2011 - March 2012
Veterans Health Administration June 2010 - December 2010
Tennessee Association of Student Nurses October 2008 - October 2010
Middle Tennessee Medical Center June 2009 - May 2010
Middle Tennessee State University Student Nurses Association August 2008 - December 2009
VBHCS 2005 - 2008
Dialysis Clinic, Inc. 2000 - 2003
Skills
Healthcare, Nursing, Cpr Certified, Medical/Surgical, Vital Signs, Wound Care, Nursing Care, Patient Safety, Hospitals, Healthcare Management, Health Education, BLS, Public Health, Patient Advocacy, HIPAA, Medical-Surgical
Education
Middle Tennessee State University 2005 — 2010
Bachelors of Science in Nursing, Nursing
Patch American High School 1989 — 1992
diploma
Christian County Middle School 1985 — 1986
Amerigroup March 2014 - Present
Windsor Health Plan February 2012 - March 2014
Cumberland Pediatric IPA September 2009 - January 2010
Affinion Group July 2008 - February 2009
West Main Wine and Spirits April 2003 - December 2008
Skills
Access, Analysis, Training, Payroll, Management, Human Resources, Quality Assurance, Databases, Accounts Payable, Project Management, Operations Management, Troubleshooting, Inventory Management, Invoicing, Testing, Accounting, Customer Service, Networking, Sales, Purchasing, Requirements Analysis, Requirements Gathering, Solution Implementation, Software Project..., Client Liason, Documentations, Technical Translation, Project Planning, Implementation Planning, Credentialing, Benefit Cost Analysis, Contract Management
Education
Middle Tennessee State University 2005 — 2007
B.B.A., Information Systems
Wake Technical Community College 1992 — 1994
A.A.S, Accounting
Smoky Mountain Area Rescue Ministries July 2014 - Present
Comprehensive Health Services, Inc. - CHSi December 2011 - April 2014
ActiveHealth Management December 2005 - December 2011
Hines & Associates 2002 - September 2005
Amerigroup October 1998 - 2002
Skills
Nursing, Managed Care, Case Management, Disease Management, Utilization Management, WordPerfect, Excel, Call Coach, Utilization Review, Case Managment, Home Care, Medicine, EMR, Medicare, Microsoft Excel, Hospitals, Medicaid, Wordperfect, Healthcare Consulting, BLS, Healthcare Management, Healthcare Information..., ACLS, Healthcare, HIPAA, Patient Safety, Inpatient, EHR
Education
Old Dominion University 1978 — 1982
BSN, Nursing
Norfolk General Hospital School of Nursing 1967 — 1971
Diploma in Nursing, Nursing
Wolters Kluwer Health August 2014 - Present
Amerigroup January 2014 - August 2014
Amerigroup September 2012 - December 2013
Johns Hopkins HealthCare September 2010 - September 2012
Ameritox April 2009 - September 2010
Robert Half International October 2008 - April 2009
PNC September 2007 - October 2008
EDMC May 2007 - September 2007
Skills
Accounts Receivable, Financial Analysis, Project Management, Clinical Operations, Revenue Analysis, Revenue Cycle Management, Accounts Payable, Department Budgeting, Business Process..., Business Operations, Healthcare, Provider Relations, Managed Care, Aging Reports, Profit Maximization, Customer Service..., Finance, Accounting, Higher Education, Community Outreach, Volunteering, Volunteer Management, Payors, Employee Benefits, Revenue Cycle, Medicare, Program Management, Organizational..., Quality Assurance, Recruiting, Human Resources, Start-ups, Analysis, EHR, Employee Relations, Medicaid, Healthcare Management, Process Improvement, HIPAA, Budgets, Software Documentation, Management, Healthcare Information..., Payroll, Healthcare Industry, Project Planning, Cross-functional Team..., Leadership, Training, Access
Education
Penn State University 1900 — 1900
Bachelor of Science (B.S.), Finance & Economics, 3.5
Amerigroup April 2014 - Present
Freeport-Hempstead Toastmasters February 2011 - Present
New York Blood Center August 2011 - March 2013
Apollo Chapter - BNI (Business Network International) 2009 - September 2011
Liberty Mutual February 2009 - April 2011
Winners Edge Sports Training 2004 - 2008
Winners Edge Sports Training 2004 - 2008
Skills
Strategic Planning, Leadership, Training, Management, Business Development, Coaching, Sales, Marketing Strategy, Program Management, Customer Service, CRM, Human Resources, Insurance, Healthcare, Public Speaking, Networking, Team Building, Small Business, New Business Development, Marketing, Operations Management, Strategy, Recruiting, Entrepreneurship, Leadership Development, Public Relations, Advertising, Account Management, Fundraising, Social Networking, Event Planning, Time Management, Team Leadership, Event Management, Sales Management, Marketing Communications, Social Media, Social Media Marketing
Education
Marist College 1986 — 1991
Bachelors, Business Administration
The Institute for Family Health 2015 - Present
Centerlight Health System 2014 - 2015
MetroPlus Health Plan 2013 - 2015
Amerigroup January 2012 - August 2013
Healthfirst 2007 - 2012
F.E.G.S. 2008 - 2010
Fidelis Care Health Plan 2005 - 2007
Health Net Managed Health Network 2004 - 2005
Health and Hospitals Corporation 2002 - 2004
The Guidance Center 2000 - 2002
Skills
Clinical, Mental Health, Treatment, Social Services, Adolescents, HEDIS, QUARR, Quality Management, Quality Assurance, Children, Clinical Research, Behavior Modification, Process Improvement, Medicaid, Therapists, Clinical Supervision, Behavioral Health, Case Management, Healthcare, Managed Care, Hospitals, Healthcare Management, Medicare, HIPAA, Utilization Management, Leadership, Healthcare Information..., Psychotherapy, Healthcare Consulting, Healthcare Industry, Performance Improvement
Education
NYU 2000 — 2002
Masters, Social Work
New York University
Master of Social Work (M.S.W.), Social Work
Intel Corporation January 2015 - August 2015
Amerigroup September 2014 - December 2014
Private Tutor December 2010 - December 2014
Portland State University July 2012 - May 2014
Intel Corporation April 2013 - January 2014
Portland State University June 2012 - September 2012
VA Medical Center June 2006 - August 2008
2010 2006 - 2008
Skills
Electrical Engineering, Matlab, C, Programming, ASIC, RTL coding, FPGA prototyping, Verilog, ModelSim, Digital Designs, Assembly Language, Linux, Interrupts, MathCAD, Oracle SQL, Android SDK, Java, Eclipse, VHDL, Embedded Systems, Soldering, MS Project, Perl, LTSpice, Circuit Design, Computer Architecture, Integrated Circuit..., Digital Electronics, Analog Circuit Design, Microprocessors, Cadence Virtuoso, Pspice, VLSI, Cadence, Simulations, FPGA, Microcontrollers, Testing, Xilinx ISE, NI LabVIEW, Logic Design, C++, Product Design, Silicon Validation
Education
Portland State University 2014 — 2015
Master of Science (M.Sc.), Electrical and Computer Engineering, 3.83
Portland State University 2010 — 2014
B.S, Electrical Engineering
Amerigroup September 2003 - Present
ECPI Medical Careers Institute September 2006 - October 2011
Children's Hospital of The King's Daughters July 2002 - August 2003
Skills
Nursing, Nonprofits, Community Outreach, Customer Service, Teaching, Case Management, Healthcare, Public Speaking, PowerPoint, Case Managment, Healthcare Management, Research, Higher Education, Strategic Planning, Budgets, Cpr Certified, Fundraising, Microsoft Word, Patient Advocacy, Hospitals, Microsoft Office, Medicaid, Microsoft Excel, Team Building, Training, Outlook, Public Relations, Event Planning, Treatment, Mental Health, Social Services, Public Health, Coaching, Grant Writing, Program Management, Disease Management, Elder Care, Leadership, Utilization Management, Program Development, Social Media, Managed Care, Creative Writing, Home Care, Marketing, Inpatient, Editing, Volunteer Management, Clinical Research, Health Education
Education
Old Dominion University 1993 — 1999
MSN, Family Practice Nurse/Nursing
Virginia Commonwealth University 1974 — 1976
BS in Nursing, Acting
Dominion Enterprises 2014 - Present
Eastern Virginia Medical School 2014 - Present
Web Teks, Inc. 2012 - 2014
Port Solution Integrators 2012 - 2012
Beliefnet 2011 - 2012
Advanced Health Media (AHM) 2007 - 2011
Amerigroup 2002 - 2007
National Institutes of Health 1996 - 2002
Skills
Microsoft SQL Server, C#, ASP.NET, SSIS, Web Applications, SSRS, Databases, T-SQL, Web Development, JavaScript, .NET, SDLC, SQL, jQuery, Database Design, XML, Software Project..., Agile Methodologies, Requirements Analysis, Web Services, Integration, Programming, AJAX, Access, ASP, MySQL, Healthcare Information..., Financial Reporting, Report Writing, ETL, Software Development, Appcelerator, Software Engineering, Visual Studio, Subversion, TFS, CSS, Visual Basic, MongoDB
Education
University of Maryland 1998 — 2002
Bachelor's degree, Psychology
Montgomery College 1996 — 1998
Vanderbilt University Medical Center February 2015 - April 2015
Amerigroup July 2014 - January 2015
Skills
Healthcare Management, Customer Service, Microsoft Excel, General Ledger, Healthcare Information..., Microsoft Office, Microsoft Word, Hospitals, Healthcare, Cpr Certified
Education
University of Wisconsin-Platteville
Master’s Degree, Project Management
Tennessee State University 2012 — 2015
Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
Middle Tennessee State University
Western Kentucky University
Amerigroup February 2013 - Present
WellPoint August 2009 - Present
WellPoint September 2006 - February 2013
Weight Watchers October 2008 - April 2012
ACPE 1995 - 2010
VHA January 2001 - September 2006
VHA January 1998 - January 2001
Private Practice July 1985 - December 1997
Skills
Healthcare, Healthcare Management, Utilization Management, Disease Management, Managed Care, Inpatient, NCQA, Healthcare Information..., EMR, Physician Relations, HMO, Wellness, Health Policy, Medicine, Internal Medicine, HEDIS, Patient Safety, Family Medicine, Medicare, Provider Relations, Medicaid, Informatics, Hospitals, Emergency Medicine, Physicians, Healthcare Industry, Clinical Research, Health Insurance, Treatment, Health Economics, Public Health, Medical Education, Quality Improvement, EHR, Healthcare Consulting, Network Development, Credentialing, HIPAA, Utilization Review, Accountable Care, Medicaid Managed Care, PPO, Revenue Cycle, Health Education, Pharmacy Benefit..., Employee Wellness, Practice Management, Home Care, Pediatrics
Education
ACPE 2006 — 2006
New York University School of Medicine 1972 — 1982
MD, Medicine
New York University 1974 — 1978
BA, Biology, French
Anthem, Inc. August 2014 - Present
Wellpoint Anthem July 2013 - August 2014
Amerigroup August 2012 - August 2013
EmblemHealth January 2010 - January 2012
Skills
Microsoft Word,..., Ocap, Nexgen, Sanovia,..., Medicare, Medicaid, Healthcare, Hospitals, Leadership, Health Insurance, Clinical Research, Training, Employee Benefits, Medicine, Pharmacy Benefit..., Pharmaceutical Industry, healthcare claims, Prior Authorization, Data Entry
Education
Mercy College 2010 — 2015
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
Mercy College 2010 — 2015
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Amerigroup December 2011 - Present
Amerigroup March 2005 - December 2011
Aetna November 2002 - March 2005
Amerigroup February 1998 - October 2002
Skills
Leadership, Management, Process Improvement, Strategic Planning, Community Outreach, Customer Service, English, Case Management, HIPAA, Healthcare, Hospitals, Managed Care, Medicaid, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Training, Windows
Education
Prairie View A&M University 1999 — 2001
Master of Science (M.S.), Health/Health Care Administration/Management
Prairie View A&M University 1988 — 1992
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Virginia Premier Health Plan, Inc. July 2015 - Present
Virginia Premier Health Plan, Inc. July 2014 - June 2015
Verisk Health September 2013 - July 2014
Bowhead Systems Management May 2013 - September 2013
Amerigroup December 2012 - May 2013
Dollar Tree Stores June 2010 - December 2012
Skills
Microsoft SQL Server, SSIS, SSRS, SQL, T-SQL, VBA, Microsoft Excel, Microsoft Office, SAP Business Objects, Relational Data Modeling, Relational Databases, Technical Leadership, Business Intelligence, Data Warehouse..., Data Analytics, Report Development, Software Lifecycle..., Software System Analysis, Healthcare Information..., Management, Research, Microsoft Word, Analysis, Business Analysis, Requirements Gathering, SharePoint, Process Improvement, SDLC
Education
Virginia Polytechnic Institute and State University 2007 — 2010
Bachelor's degree, Accounting and Information Systems
Patrick Henry Community College 2005 — 2007
Associate's degree, General Studies
Amerigroup November 2001 - Present
Norfolk Naval Shipyard January 2001 - August 2001
GateWay Computers LLC June 1999 - April 2000
Canon USA January 1999 - May 1999
Harris Publications September 1995 - September 1998
Sentara Health Systems January 1990 - March 1995
Eastern Virginia Medical School January 1987 - December 1989
Skills
Cisco Technologies, Software Documentation, Citrix, Help Desk Support, Networking
Education
Old Dominion University 1974 — 1977
Bachelor of Arts (B.A.), History and Philosophy of Science and Technology, 3.6
Tidewater Community College
LoanCare, A ServiceLink Company July 2015 - Present
United Property Associates October 2013 - July 2015
Avis Budget Group March 2012 - October 2013
Amerigroup February 2011 - March 2012
HSBC February 2010 - February 2011
American Center for Law and Justice June 2008 - February 2010
Skills
Property Management, Association Management, Real Estate, Budgets, Contract Management, Time Management, Quality Management, Servant Leadership, Customer Service, Accounts Payable &..., Strategic Planning, Microsoft Office, Management
Education
Old Dominion University 2013 — 2017
Bachelor’s Degree, Business Administration and Management, Minor in Accounting, 3.8
Oscar Frommel Smith High School 2005 — 2009
High School, General, Advanced Studies, 3.7
Elderplan Inc September 2014 - Present
Amerigroup February 2013 - August 2014
NYC Health and Hospitals Corporation August 2010 - February 2013
Skills
CompTIA A+ Certification, Licensed Life & Health..., Business Analysis, Health Insurance..., Marketing, Leadership, Healthcare, Customer Service, Sales, Training, Microsoft Word, Strategic Planning, Project Management, Outlook, Technical Support
Education
Polytechnic University 2005 — 2008
Electrical and Electronics Engineering
Leon M Goldstein High School 2001 — 2005
Amerigroup December 2013 - Present
Children's Hospital of The King's Daughters November 2009 - December 2013
Skills
Pharmacy, IV, eMAR, CPOE, Microsoft Office, Compounding, EMR, Hospital Pharmacy, Medication..., Pyxis, Clinical Pharmacy, NICU, Home Infusion, JCAHO, Pharmacotherapy, Pharmacy Consulting, HIPAA, Medicine, Patient Counseling, Patient Safety, Healthcare, Patient Education, Hospitals, Inpatient
Education
Old Dominion University 1997 — 2000
Master's degree, Early Childhood Education and Teaching
Virginia Commonwealth University 1984 — 1987
Bachelor of Science (BS), Pharmacy
Amerigroup May 2015 - Present
Amerigroup May 2012 - March 2015
Health Plus August 2008 - April 2012
Health Plus August 2004 - April 2012
ValueOptions September 2001 - August 2004
Managed Health Network March 1998 - September 2002
Gestalt Associates for Psychotherapy 1996 - 1996
National Recovery Institutes Group, Inc. 1994 - 1995
The Whitman Institute for Counseling & Psychotherapy 1993 - 1995
The Whitman Institute for Counseling & Psychotherapy 1993 - 1995
Skills
Mental Health, Case Management, Behavioral Health, Social Services, Case Managment, Managed Care, Psychotherapy, Treatment, Medicaid, Medicare, Therapists, Training, Utilization Management, Coaching, Utilization Review, Inpatient, Clinical, Facets 4.81, MEDecision CarePlanner..., Facets 501, Clinical CareAdvance 5.0, Clinical Research
Education
Gestalt Associates for Psychotherapy 1995 — 1996
Practitioner Certificate, Psychotherapy
New York University 1991 — 1992
MSW, Clinical Social Work
Mentor Coach
Mentor Coach
Magellan Health October 2014 - Present
HealthFirst of Ohio, Inc. May 2011 - October 2014
Amerigroup November 2006 - May 2011
Mercy Health (formerly Catholic Health Partners) March 1999 - October 2006
Cincinnati Children's Hospital Medical Center December 1987 - March 1999
United States Air Force December 1983 - December 1987
Skills
Healthcare, Managed Care, Medicaid, Physician Relations, Healthcare Management, Strategy, Health Policy, Network Development, Provider Relations, Leadership, Physicians, Hospitals, Policy, Performance Improvement, Home Care, Strategic Planning, Process Improvement, Medicare, Management, Healthcare Industry, Quality Improvement, Health Insurance, Contract Negotiation, Business Development, Healthcare Consulting, Team Building, Insurance, Revenue Cycle, Budgets, Executive Management, Patient Safety, Program Management, Disease Management, New Business Development, Credentialing, Cross-functional Team...
Education
Northern Kentucky University 2004 — 2006
Master of Business Administration (MBA), Business and Healthcare Administration
Northern Kentucky University 1988 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Anthem, Inc. October 2015 - Present
Anthem, Inc. March 2014 - October 2015
Anthem, Inc. February 2011 - March 2014
Amerigroup November 2007 - February 2011
Clear Channel Outdoor Global December 2006 - May 2007
Norfolk State University January 2006 - January 2007
Skills
Management, Microsoft Office, Project Management, Business Analysis, Process Improvement, Leadership, Strategic Planning, Insurance, Healthcare, Microsoft Word, Change Management, Analysis, Team Building, Program Management
Education
Norfolk State University 2004 — 2009
Bachelor of Science (B.S.), Management Information Systems, General
Anthem September 2015 - Present
Amerigroup October 2013 - Present
Johns Hopkins Bayview Medical Center September 2011 - Present
Johns Hopkins Bayview Medical Center February 2010 - September 2011
Skills
BLS, Nursing, Microsoft Excel, CPR Certified, Healthcare, PowerPoint, Microsoft Word, Meditech, Patient Education, Hospitals, EMR, IV, Inpatient, Medical-Surgical, Medical/Surgical, Patient Safety, Acute Care, Customer Service
Education
Notre Dame of Maryland University 2010 — 2012
Bachelor's degree, Registered Nursing/Registered Nurse
The Community College of Baltimore County 2007 — 2009
Associate's degree, Registered Nursing/Registered Nurse
Towson University 2001 — 2005
Bachelor's degree, International Business
JAMAICANJOE IT AND NETWORKING August 2009 - Present
NurseChoice July 2015 - Present
Optimum Healthcare IT July 2015 - July 2015
Optimum Healthcare IT May 2015 - June 2015
Optimum Healthcare IT April 2015 - May 2015
Divurgent March 2015 - April 2015
Amerigroup/Wellpoint/Anthem January 2015 - March 2015
Jamicanjoe IT and networking August 2014 - January 2015
CSI Healthcare IT November 2014 - December 2014
Amerigroup October 2014 - December 2014
Skills
Active Directory, Troubleshooting, Information Technology, LAN-WAN, Servers, Printers, Microsoft Exchange, Software Installation, XP, Windows, SQL, System Administration, Project Management, SharePoint, Hardware, SDLC, Firewalls, Unix, Red Hat Linux, Customer Service, Team Leadership, Linux, Microsoft Office, Operating Systems, DNS, Help Desk Support, Group Policy, Citrix, A+ Certified, VPN, Management, Cabling, Blackberry Enterprise..., IT Management, Outlook, OS X, Computer Hardware, Security, Windows XP
Education
Ottawa University-Milwaukee 2012 — 2013
Master's Degree, Computers and Electronics Engineering, Networking, Telecommunications, Pending
April 2012 Ottawa University 2012 — 2012
Bachelor Degree, Management Information Technology, Not yet.
ITT Technical 2009 — 2011
Associate’s Degree, Computer Science; Information Systems Security; program, 3.0
Milwaukee Area Technical College 2008 — 2010
assceaited, information tecnognoligi
ITT Technical Institute 2005 — 2010
Assciate, computers and networking
Anthem (Maxim Health Care) June 2015 - Present
Centura College January 2015 - May 2015
Amerigroup March 2014 - January 2015
Sentara Norfolk General Hospital December 2013 - February 2014
Fortis College July 2013 - December 2013
Chesapeake Regional Medical Center October 2007 - July 2013
Sentara School of Health Professions April 2010 - December 2010
Portsmouth Naval Hospital January 2007 - August 2008
Virginia Beach Psychiatric Center July 2006 - July 2007
Maryview Medical Center February 2006 - January 2007
Skills
Nursing, Managed Care, Neurology, Physician Relations, Nurses, Medical/Surgical, Healthcare, Pediatrics, BLS, EMR, Healthcare Management, Medical-Surgical, Medication..., Patient Safety, Hospitals, Inpatient, Medicine, ACLS, Telemetry, Physicians, Healthcare Information...
Education
Old Dominion University 2003 — 2005
BSN, Nursing
Norfolk State University 1995 — 1999
BA, Exercise Science
Amerigroup 2012 - 2013
Sentara Healthcare 2010 - 2012
Riverside PACE 2009 - 2010
Skills
Nursing, Home Care, Healthcare, Medical/Surgical, BLS, Acute Care, Time Management, Health Assessment, Nursing Documentation, Health Education, Medical Case Management, Geriatric Nursing, Wound Care, Disease Management, Patient Advocacy, Medicare
Education
Sentara School of Health Professions 1990 — 1993
RN Diploma, Registered Nursing/Registered Nurse
Northern Arizona University 1976 — 1979
Virginia Commonwealth University
BSN, Registered Nursing/Registered Nurse
Amerigroup June 2012 - Present
Aviation Institute of Maintenance January 2010 - April 2011
Skills
Customer Service, Customer Retention, Admissions, Recruiting, Microsoft Office, Internet Troubleshooting, Medicaid, Medicaid Managed Care, Medical Billing, Medical Terminology, Accurate Data Entry
Education
Norfolk State University 2003 — 2007
Bachelor of Arts (B.A.), History, 2.8
Bethel High School 1998 — 2001
Advanced Diploma, English
Anthem, Inc. June 2014 - Present
Mango Marketing Communications October 2009 - Present
Amerigroup December 2012 - January 2014
Amerigroup May 2011 - December 2012
Seventh Point - Advertising . Marketing . Public Relations April 2008 - October 2009
The Meridian Group April 2001 - April 2008
Norfolk Southern Corp. January 1999 - April 2001
The Meridian Group March 1998 - January 1999
Self-employed January 1998 - January 1999
Skills
Copywriting, Marketing Communications, Art Direction, Production Management, Creative Development, Corporate Communications, Healthcare, Advertising, Graphic Design, Adobe Creative Suite, Web Design, Photoshop, Brand Development, InDesign, Creative Direction, Corporate Identity, Typography, Logo Design, Brochures, Newsletters, Production Managment, Public Relations, Integrated Marketing, Website Development, Multimedia, Media Relations, Branding & Identity, Direct Marketing, Video Production, Creative Strategy, Online Advertising, Online Marketing, Email Marketing, Corporate Branding, Strategy, Direct Mail, Digital Marketing, Digital Media, Digital Strategy, Graphics, Marketing, Marketing Strategy, Photography, SEO, Social Media, Social Media Marketing, Social Networking, Visual Communication
Education
Old Dominion University 1994 — 1997
BFA, Graphic Design/Advertising
Amerigroup August 2012 - Present
AppleOne April 2012 - September 2012
Virginia Beach Public School December 2010 - March 2012
Ameriprise Financial March 2008 - May 2008
LPL Financial January 2006 - September 2006
2005Sea World March 2005 - November 2005
Unitrin Direct 2001 - 2005
Enterprise Capital Management January 1997 - January 2001
Skills
Research, Microsoft Excel, Customer Service, Financial Analysis, Microsoft Office, Public Speaking, Leadership, Team Building, Analysis, Forecasting, Operations Management, Workshop Facilitation, Finance, Business Strategy, Call Center, Bloomberg, Access, Supervisory Skills, Training, Data Analysis, Program Management, Business Analysis, Management, Strategic Planning, Budgets, Change Management, Call Centers, Process Improvement
Education
Spelman College 1994 — 1998
BA
Old Dominion University
Office Depot March 2015 - Present
Nissan March 2014 - January 2015
Amerigroup June 2013 - February 2014
OHL November 2012 - March 2013
CSS June 2012 - November 2012
Take Care Health Systems June 2011 - June 2012
UnitedHealth Group October 2009 - June 2011
Motlow Community College January 2002 - June 2011
Cigna December 2005 - September 2009
Middle Tennessee State University November 2002 - December 2005
Skills
Access, Visual Basic, Microsoft SQL Server, Data Analysis, SQL, COBOL, SharePoint, Easytrieve, Data Warehousing, Databases, Troubleshooting, Visio, Program Management, Computer Hardware, Database Design, VB.NET, Business Analysis, Integration, Unix, Quality Assurance, MS Project, Microsoft Excel, Vendor Management, C#, .NET, Database Administration, Mainframe, Programming, VBA, Systems Analysis, Analysis, Requirements Analysis, SDLC, Software Development, Software Documentation, Business Intelligence, SSIS, DB2, SSRS, Process Improvement, Software Project..., Project Management, Linux, Crystal Reports, Windows, Requirements Gathering, System Administration, IT Management, Disaster Recovery, Business Objects
Education
Middle Tennessee State University
MBA, Computer Information Systems, Business Administration
Middle Tennessee State University
BBA, Computer Information Systems
Eagleville School
HS, Math
Amerigroup October 2011 - August 2013
Amerigroup Corporation May 2010 - October 2011
Universal Health Care November 2008 - April 2010
Evercare August 2007 - July 2008
HealthPlan Services July 2006 - August 2007
HealthPlan Service July 2006 - August 2007
Concentra Integrated Services 2004 - 2006
CIGNA Dental 1998 - 2004
Skills
Medicaid, Medicare, Health Insurance, Managed Care, Provider Relations, HIPAA, Insurance, Healthcare, Process Improvement, Healthcare Management, Claim, HMO, Call Center, Team Building, Strategic Planning, Training, Call Centers, Cross-functional Team..., Management, Leadership
Education
Nassau Community College 1987 — 1990
Accounting/Business Administration
Intuit April 2015 - Present
Intuit April 2014 - Present
Intuit October 2013 - April 2014
Amerigroup March 2013 - August 2013
Target October 2011 - March 2013
Ewing Orthodontics May 2008 - August 2011
Valutec Card Solutions February 2007 - May 2008
Skills
Customer Service, Merchandising, Healthcare, Visual Merchandising, Retail, Training, Data Entry, Time Management
Education
Middle Tennessee State University 2002 — 2005
Bachelors of Science, Recording Industry Management
Wacker Chemie June 2014 - Present
UPS June 2013 - May 2014
Amerigroup April 2013 - May 2013
Fulton County Schools August 2007 - March 2013
Adcap Network Systems February 2007 - July 2007
Independent Contractor to Financial Services Managers - MetLife, Axa Advisors, Capstone Financial July 2002 - February 2007
Skills
PowerPoint, Customer Service, Sales, Recruiting, Management, Microsoft Office, Interviews, Microsoft Excel, Executive Office..., Invoice Processing, Cold Calling, Administrative..., MS Office, Communication, Integrity, General Office..., Customer Driven, Invoicing, Research, Data Entry, Office Administration, 70+ WPM, 10k+ KSPM, Public Speaking, c, Inventory Management, 10 Key, Legal Writing, Outlook, Project Management, Project Planning, Time Management, Teaching, Training, Volunteer Management, Event Planning, Microsoft Word, Team Building, Social Media, Administration, Problem Solving
Education
Oakland University 2003 — 2005
Bachelor of Arts (B.A.), Biology Education
Michigan State University 2001 — 2003
n/a, Biology Education
Anthem, Inc. June 2014 - Present
Amerigroup /WellPoint December 2013 - June 2014
Amerigroup September 2013 - December 2013
Amerigroup Corporation May 2011 - September 2013
Amerigroup Corporation September 2010 - May 2011
eMids Technologies, Inc. September 2007 - September 2010
HCA January 2004 - September 2007
Tennessee Primary Care Association December 2002 - January 2004
LabCorp December 2000 - December 2002
Skills
Process Improvement, Certified Project..., Healthcare Management, Medicaid, Medicaid Managed Care, Medicare Advantage, Healthcare Information..., Healthcare improvement, Healthcare Industry, Healthcare Consulting, Long-term Care, Managed Care, Project Management, Project Planning, PMP, Agile Methodologies, IT Operations Management, Operations Management, Software Documentation, Medicare, EHR, Healthcare, EMR, Visio, Revenue Cycle, Health Insurance
Education
Middle Tennessee State University 1997 — 2001
BBA, Computer Information Systems
McGavock High School 1993 — 1997
Amerigroup Vice President SalesWellPoint/Lumenos2005 - 2006
WellPoint, Inc. 2005 - 2006
Lumenos (WellPoint) 2001 - 2006
Lumenos 2001 - 2006
ValueOptions 1995 - 2000
New York State Office of Mental Health March 1988 - October 1993
Education
New York University 1975 — 1977
MSW, Social Work
The University of New Mexico 1971 — 1973
Anthem, Inc. August 2015 - Present
WellPoint December 2013 - August 2015
Amerigroup March 2013 - December 2013
Sprint February 2008 - March 2013
TeleTech September 2007 - February 2008
TeleTech Holdings, Inc. May 2006 - September 2007
TeleTech Holdings, Inc. January 2004 - May 2006
TeleTech Holds, Inc. September 2002 - January 2004
VF-101, U.S. Navy July 2001 - July 2002
U.S. Navy November 1991 - July 2002
Skills
Call Center, Troubleshooting, Training, Microsoft Excel, Workforce Management, Customer Experience, Customer Service, Call Centers, System Administration, Customer Satisfaction, Microsoft Office, Networking, Human Resources, Leadership, Team Leadership, Process Improvement, Telecommunications, Vendor Management, Microsoft SQL Server, SQL, Visio, Access, Analysis, PowerPoint, Outlook, Software Documentation, Data Analysis, Microsoft Word, Databases, Business Analysis, Quality Assurance
Education
Thomas Nelson Community College 2003 — 2007
A.A.S., Information Technology with a specialization in Cisco Networking
Old Dominion University
Information Technology & Business Analytics
S.L. Nusbaum Realty Co. January 2014 - Present
LeftBrain Systems formerly KC3 IT Services April 2007 - January 2014
Amerigroup Corporation 2004 - 2007
Amerigroup 2003 - 2007
Keane October 2001 - August 2003
Metro Information Services May 1997 - October 2001
metro information services 1997 - 2001
metro information services 1997 - 2001
Education
Old Dominion University 1993 — 1999
M.E., Computer Engineering
Virginia Wesleyan College 1984 — 1988
B.A., Computer Science & Mathematics
Amerigroup 2013 - April 2015
The Barjon Group March 2014 - November 2014
Publix Super Markets January 2011 - March 2014
TEAM Enterprises January 2009 - July 2010
Crawford Consulting January 2007 - December 2009
Westfield January 2003 - December 2006
Skills
Mobile Marketing, Marketing Communications, Retail Marketing, Marketing Strategy, Corporate Branding, Business Development, Marketing, Customer Service, Market Planning, Advertising, Strategy, Leadership, Product Management, Sales Operations, Cross-functional Team..., Sales, Management, Retail, Budgets, Event Management, Marketing Research, Sales Management, Entrepreneurship, Time Management, Project Planning, Program Management, Social Media Marketing, Email Marketing, Social Networking, Marketing Management, Direct Marketing, Online Marketing, Brand Development, Brand Management, Digital Marketing, Integrated Marketing, Product Marketing
Education
Florida Institute of Technology 2011 — 2013
Master of Business Administration (M.B.A.), Marketing
New York University 1998 — 2001
Bachelors of Arts, Marketing
OptumHealth September 2011 - Present
APS Health Care December 2008 - September 2011
Amerigroup October 2006 - November 2008
Lumenos February 2001 - March 2006
WellPoint/Lumenos 2000 - 2005
ValueOptions 1996 - 2001
Value Options March 1996 - April 2000
Skills
Managed Care, Medicare, Medicaid, Disease Management, Healthcare Industry, Healthcare, Health Policy, Healthcare Consulting, Insurance, Healthcare Management, Health Insurance, PPO, HIPAA, Policy, Healthcare Information..., Sales, HMO, Mental Health
Education
New York University 1975 — 1977
msw, social work
The University of New Mexico 1971 — 1973
BA, Psychology
AmeriGroup April 2009 - Present
Magellan Health Services December 2006 - December 2008
e+ healthcare January 2005 - July 2006
Psychiatric Solutions, Inc. September 1998 - December 2004
Quorum Consulting 1997 - 1997
Skills
Budgets, Finance, Due Diligence, Financial Analysis, Healthcare, Process Improvement, Mergers, Accounting, Analysis, Financial Reporting, Business Development, Access, Strategic Planning, Recruiting, Sarbanes-Oxley Act
Education
Marymount University 1991 — 1994
MBA, Finance and Marketing
University of Virginia 1979 — 1984
William & Mary 1979 — 1984
Bishop Ireton St Mary's Academy 1975 — 1979
h s diploma, college prep
Amerigroup September 2013 - Present
Western Express March 2012 - Present
Tenco Services Inc July 2008 - May 2012
Dell Corporation June 2004 - January 2008
Dell International Services June 2004 - January 2008
Sprint Nextel 2000 - 2004
Skills
Problem Solving, Excel, Microsoft Office, Word, PowerPoint, Customer Service, Negotiation, Customer Relations, Analysis, Team Management, Insurance, Coaching, Call Center, Public Speaking, Insurance Claims, Outlook, Property & Casualty..., Call Centers, Team Building, Leadership
Education
Middle Tennessee State University
MMCC Medical Director West VSHPBlueCross BlueShield of TennesseeAugust 2008 - Present
Amerigroup 2007 - 2008
Education
Meharry Medical College 1985 — 1989
Xavier University of Louisiana 1981 — 1985
Amerigroup 2011 - Present
IBM Global Business Services 1999 - 2011
Skills
IT Strategy, PMO, Program Management, Outsourcing, Global Delivery, PMP, IT Outsourcing, SDLC, Service Delivery, Project Portfolio..., Software Project..., Integration, Requirements Analysis, Agile Methodologies, Business Process..., Business Process, Enterprise Architecture, Solution Architecture, Project Delivery, Resource Management
Education
Miami University 1987 — 1991
Anthem, Inc. January 2015 - Present
WellPoint March 2013 - Present
Amerigroup February 2011 - Present
The Leukemia & Lymphoma Society 2007 - Present
Spin Five February 2006 - Present
Amerigroup Corporation May 2010 - February 2011
Booz Allen Hamilton April 2010 - May 2010
Booz Allen Hamilton April 2009 - April 2010
Chartway Federal Credit Union February 2004 - April 2009
Bank Atlantec May 1997 - February 2004
Skills
Program Management, Business Analysis, Visio, SharePoint, Project Management, Process Improvement, SDLC, Analytics, Quality Assurance, Vendor Management, Agile Methodologies, Agile Project Management, Requirements Gathering, MS Project, Management, IT Management, Access, Project Planning, Windows, Analysis, Software Development, Databases, Business Process..., Governance, Software Project..., Data Analysis, Integration, SQL, ITIL, Business Process, Microsoft SQL Server, Project Portfolio..., System Administration, Leadership, Software Documentation, Business Intelligence, IT Strategy, Training, Team Leadership, Change Management, Requirements Analysis, Team Building, Enterprise Architecture, Cross-functional Team..., PMO, Risk Management, CRM, PeopleSoft, Systems Analysis, PMP
Education
Old Dominion University 1996 — 2002
Bachelor of Science (B.S.), Business Administration and Management, General
Maury High School 1992 — 1996
Anthem Indiana June 2013 - Present
Amerigroup January 2013 - Present
Amerigroup Corporation May 2012 - December 2012
CareSource Management Group January 2009 - April 2012
Oncology Hematology Care 2008 - 2008
The Jewish Hospital 2006 - 2007
Skills
Managerial Finance, Operations Management, Automation, Process Improvement, Finance, Leadership, Start-ups, Consulting, Marketing, Financial Analysis, Forecasting, Financial Modeling, Managed Care, Cash Management, Budgets, Sarbanes-Oxley Act, Strategic Planning, Strategic Financial..., Relationship Management, Business Process..., Access, Management, Risk Management
Education
Northern Kentucky University 2006 — 2008
MBA, Finance/ International Business
University of Cincinnati
BBA, Finance
University of Cincinnati
Undergraduate, Marketing/ Sales
University of Cincinnati
Certification, Database Management
Amerigroup May 2013 - Present
Value Options January 2010 - April 2013
Gracie Square Hospital May 2007 - January 2010
Gracie Square Hospital March 2005 - May 2007
Upper Manhattan Mental Health March 2003 - April 2004
NY State Psychiatric 2001 - 2002
Ft Tryon 1998 - 2001
Skills
Mental Health, Adolescents, Psychotherapy, Adults, Treatment, Utilization Review, Addiction Recovery, Hospitals, Managed Care, Staff Supervision, Clinical Supervision, Behavioral Health, Clinical Research, Program Development, CBT, Post Traumatic Stress, Therapists, Case Managment, Counseling Psychology, Case Management, Crisis Intervention, Motivational..., Psychiatry, Mental Health Counseling, Social Services, Healthcare, Psychology, Community Outreach
Education
New York University 1998 — 2002
MSW, Social work
State University of New York College at Purchase 1988 — 1992
BA, Psychology
Naval Surface Warfare Center Dahlgren Division August 2015 - Present
Navy-Marine Corps Relief Society August 2014 - Present
MOPS International April 2012 - May 2013
Amerigroup September 2010 - May 2011
Dollar Tree Stores January 2010 - August 2010
Miami University May 2008 - August 2009
Procter & Gamble, Innovation Center in Brussels, Belgium May 2009 - June 2009
MeadWestvaco August 2008 - May 2009
SunTrust Bank July 2004 - April 2008
Target June 2003 - August 2003
Skills
Financial Analysis, Competitive Analysis, Credit Analysis, Operational Analysis, Cash Management, Budget Forecasts, Department Budgeting, Operating Budgets, Public Speaking, Nonprofits
Education
Miami University 2008 — 2009
MBA
University of Richmond - Robins School of Business 2000 — 2004
Bachelor of Science, Business Administration
The Johns Hopkins Hospital March 2007 - Present
Amerigroup February 2006 - September 2006
Amerigroup September 2004 - February 2006
Skills
Quality Control &..., Project Maintenance &..., Commissioning..., Discrepancy Reporting, Constructware, Latista, Maximo, Process Improvement, Healthcare, Process Scheduler, Commissioning, Inspection, Data Analysis, Quality Control, Maintenance & Repair, Managed Care, Visio, Access, Customer Service, Healthcare Information..., Leadership, Microsoft Project, Program Management, Project Management, Management, Project Planning, Software Documentation, Team Building
Education
Penn State University 1996 — 2000
Bachelors, Humanities/Communications
Samuel Fels High School 1991 — 1995
H.S. Diploma, Business
Amerigroup May 2014 - Present
CATHOLIC CHARITIES DIOCESE OF METUCHEN March 2006 - May 2014
Puerto Rican Family Institute August 1997 - March 2006
Skills
Mental Health, Crisis Intervention, Healthcare, Psychotherapy, Hospitals, Behavioral Health
Education
New York University 1995 — 1997
MSW
Manhattan College 1989 — 1993
BA
Amerigroup October 2011 - Present
Amerigroup Corporation April 2010 - November 2011
Education
Old Dominion University 2000 — 2004
BSBA, Information Technology
Amerigroup December 2014 - Present
Mapco Express, Inc. November 2013 - November 2014
Mapco Express, Inc. January 2010 - November 2013
Randstad (Working for Mapco Express, Inc.) March 2009 - January 2010
Skills
Inventory Management, Leadership, Budgets, Team Building, Process Improvement, Operations Management, Data Analysis, Retail, Customer Satisfaction, Critical Thinking, Highly detail oriented, Microsoft Office, Time Management, Customer Service, Microsoft Excel, Sales, Marketing, Contract Negotiation, Problem Solving, Forecasting
Education
Middle Tennessee State University 1999 — 2004
Bachelor of Science (B.S.), Mass Communication
Amerigroup Managed Care Provider RepresentativeElectronic Data SystemsSeptember 2002 - September 2009
Pitt Plastics 2000 - 2002
Pitt Plastics 1998 - 2000
Education
Pittsburg State University
Business Administration
Amerigroup July 2014 - Present
ReadyOne Industries May 2012 - July 2014
Appletree Answers May 2010 - April 2012
GC Services August 1997 - April 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Social Media, Public Speaking, Outlook, Negotiation, Marketing, New Business Development, Team Leadership, Process Improvement
Education
Oklahoma State University 1995 — 1999
Bachelor of Science (BS), Political Science and Government
Phillips Theological Seminary 1995 — 1997
Bachelor's degree, Political Science and Government
Bank of America September 2015 - Present
Amerigroup April 2013 - December 2014
Northwestern Mutual September 2012 - December 2012
International Alliance Associates,LLC July 2012 - September 2012
Addteq May 2012 - July 2012
Skills
Retirement Planning, Investments, Strategic Financial..., Wealth Management, Retirement, Mutual Funds, Equities, Portfolio Management, Pensions, Mortgage Lending, Fixed Annuities, Asset Managment, Securities, Estate Planning, Loans
Education
NYU 2010 — 2012
Master of Science (MSc), financial engineering
Amerigroup November 2011 - Present
Coastal Carolina Neuropsychiatric Crisis Services/Recovery Innovations January 2010 - January 2011
Brynn Marr Hospital 2009 - 2010
Naval Hospital Camp Lejeune June 2008 - October 2009
Sentara Healthcare June 2006 - July 2008
Skills
Nursing, Inpatient, Healthcare, BLS, Patient Education, Hospitals, Patient Safety, Nursing Education, EMR, Patient Advocacy, Registered Nurses
Education
Walden University 2012 — 2015
Master’s Degree, Family Nurse Practitioner, 4.0
University of Phoenix 2009 — 2011
Bachelor’s Degree, Registered Nursing/Registered Nurse, 3.79
Northern Virginia Community College 2003 — 2006
Associate’s Degree, Registered Nursing/Registered Nurse, 3.49
Eastern Virginia Medical School February 2007 - Present
Amerigroup 2005 - 2007
Skills
Outlook, Healthcare, Microsoft Office, Public Speaking, Customer Service, HIPAA, Nonprofits, Microsoft Excel, Training
Education
Old Dominion University
Bachelor of Science, Criminal Justice
University of South Florida December 2013 - Present
University of South Florida February 2011 - December 2013
Amerigroup February 2008 - February 2011
HealthPlan Services May 2006 - October 2007
PreferredOne Administrative Services 1993 - 2005
Skills
Editing, Visio, Adobe Acrobat, Access, Technical Writing, Administrative..., Software Documentation, Email Marketing, SharePoint, PowerPoint, Lotus Notes, Marketing Communications, Research, Outlook
Education
University of South Florida 2012 — 2014
Graduate Certificate in Research Administration
Metropolitan State University 1997 — 2004
Bachelor of Arts, Technical Communication
Optima Health November 2014 - Present
Amerigroup September 2013 - Present
USI Insurance Services September 2012 - September 2013
USI Insurance Services September 2011 - September 2012
Ameriprise Financial December 2010 - January 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft SQL Server, Time Management, Microsoft Word, PowerPoint
Education
Old Dominion University 2011 — 2014
M.B.A.
Radford University 2007 — 2011
Bachelor, Business Administration; Finance
Amerigroup July 2014 - Present
UnitedHealthcare July 2011 - July 2014
Health Net December 2007 - March 2011
Health Net January 2004 - March 2011
Health Net December 2002 - December 2004
Health Net January 2000 - December 2002
Health Net January 1997 - January 2000
Matria Healthcare July 1987 - September 1997
First Option Health Plan/PHS April 1995 - 1997
Monmouth Medical Center March 1968 - September 1988
Skills
Medicare, Medicaid, Utilization Management, Disease Management, Managed Care, Health Insurance, HIPAA, Network Development, Provider Relations, HMO, Insurance, Nursing, PPO, Utilization Review, Home Care, Case Managment, Acute Care, Process Improvement, Hospitals, Quality Improvement, Case Management, Policy, Health Policy, Team Building, Clinical Research, Elder Care, Performance Improvement, Healthcare, Healthcare Information..., Healthcare Management, EMR, Healthcare Industry, Claim, Long-term Care, Healthcare Consulting, Credentialing, Inpatient, EHR, Epic Systems
Education
Monmouth University 1974 — 1977
Biology/Health
Queens Hosp Ctr School of Nursing 1965 — 1968
RN
Amerigroup December 2013 - Present
Perfect Peace Counseling Center January 2011 - Present
Devereux November 2005 - July 2014
Skills
Adolescents, Crisis Intervention, Family Therapy, Group Therapy, Mental Health, Mental Health Counseling, CBT, Psychotherapy, Clinical Supervision, Play Therapy, Program Development, Nonprofits, Adolescent Therapy, Psychosocial, Grief Counseling, Foster Care
Education
New York University 2001 — 2004
Master of Social Work (MSW), Social Work
Amerigroup August 2013 - Present
ACS, a Xerox Company May 2006 - Present
Nexcom February 2011 - December 2011
Nexcom February 2011 - December 2011
EDS - Benefits May 2005 - May 2006
Towers Perrin - EDS June 2004 - May 2005
Towers Perrin January 2001 - June 2004
CIGNA October 1990 - June 1999
CIGNA Group Insurance January 1990 - January 1999
OPTIMA HEALTH PLAN January 1987 - January 1990
Skills
Testing
Education
Old Dominion University
Bachelors, Finance
Old Dominion University
Bachelor's Degree, Finance
Flatter & Associates, Inc. April 2014 - Present
Spectrum 2012 - 2013
CACI International Inc July 2011 - October 2012
SCCI July 2010 - September 2011
Qinetiq NA April 2008 - August 2010
Amerigroup 2005 - 2007
Skills
Configuration Management, CMMI, CMDB, Change Management, Release Management, ITIL v3 Foundations..., Visual Source Safe (VSS), IBM Rational Tools, Serena Version Manager, Serena Business Manager, Asset Management, Risk Management, Incident Management
Education
Strayer University 2015 — 2017
Master’s Degree, Management Information Systems, General
Norfolk State University 2000 — 2004
Management Information Systems, General
Acadiana Management Group June 2012 - Present
Amerigroup November 2011 - June 2012
Peoples Health Network June 2010 - November 2011
Consultant April 2009 - May 2010
Gulf States Health Services February 2004 - April 2009
Consultant June 2003 - February 2004
Tenet Healthcare May 1993 - May 2003
Skills
Managed Care, Network Development, Medicaid, Provider Relations, Medicare, PPO, Hospitals, Healthcare, Physicians, Revenue Cycle, HIPAA, Physician Relations, Healthcare Industry, Healthcare Management, Health Policy, Health Insurance, Healthcare Information..., Credentialing, HMO, Utilization Management
Education
Tulane University School of Public Health and Tropical Medicine 1990 — 1993
Masters in Health Administration
Nicholls State University 1984 — 1989
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Amerigroup May 2014 - Present
Amerigroup May 2013 - Present
Amerigroup Corporation October 2010 - May 2013
Ferguson Enterprises June 2005 - July 2010
UBS October 2000 - April 2005
Merrill Lynch January 1995 - September 2000
Skills
SDLC, Program Management, Requirements Analysis, Project Management, Leadership, Software Documentation, Data Analysis, ERP, PMO, Change Management, Business Process, Troubleshooting
Education
New Jersey Institute of Technology 1989 — 1994
BS, Computer Science, Business Management
Amerigroup June 2015 - Present
Cato Corporation April 2014 - Present
CareFirst BlueCross BlueShield August 2014 - June 2015
Comcast April 2011 - May 2013
Best Buy April 2008 - November 2011
The Family Y June 2007 - August 2007
Skills
Customer Relations, Promotions, Customer Service, Marketing Strategy, Creative Problem Solving, Critical Thinking, Multi Tasking, Negotiation, Broadcast, Public Relations, Creative Writing, Microsoft Office, Sales, Microsoft Excel, Social Networking, Leadership, Microsoft Word, PowerPoint, Public Speaking, Research, Hospitality, Accounts Receivable, Time Management, Problem Solving, Team Building, Management, Training, Facebook, Event Planning, Teamwork, Social Media, Team Leadership, Marketing, Community Outreach, Event Management
Education
Paine College
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Quest Diagnostics January 2015 - June 2015
Disney Interactive November 2013 - August 2014
Catholic Health Initiatives 2013 - 2013
Amerigroup July 2012 - August 2012
Swedish Medical Center 2011 - 2012
REI 2011 - 2011
Fluke Networks September 2010 - December 2010
Microsoft November 2009 - August 2010
Microsoft March 2008 - September 2008
Crane Aerospace & Electronics August 2007 - February 2008
Skills
Networking, Java, TCP/IP, Data Center, OS X, Active Directory, Microsoft Excel, Service Desk, Windows, Laptops, Microsoft SQL Server, Unix, Customer Service, VoIP, Remote Desktop, Wireless Networking, Vendor Management, SharePoint, ITIL Service Strategy, Visio, ITIL v3 Foundations..., Troubleshooting, System Deployment, Disaster Recovery
Education
University of Phoenix 2007 — 2009
Master's Degree, Technology Management, 3.9
Pacific Lutheran University 1990 — 1994
Bachelor's Degree, English
Mariner High School 1986 — 1989
University of Washington
Certification, Basic Network Technologies, Completed
University of Washington
Certification Course, Advanced Data Networking, Completed
Amerigroup January 2013 - Present
Portsmouth NHS May 2011 - Present
Sentara Healthcare July 2010 - August 2011
Amerigroup Corporation 2007 - 2010
Skills
Medication..., BLS, Wound Care, IV, Medical/Surgical, Inpatient, Vital Signs, Hospitals, Cpr Certified, Healthcare, ACLS, Patient Safety, Patient Education, Phlebotomy, Medical Terminology
Education
Norfolk State University 2011 — 2014
RN,BSN, Registered Nursing/Registered Nurse
Medical Career Institute 2006 — 2008
Practical Nursing,, Practical Nursing, Vocational Nursing and Nursing Assistants
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - July 2014
Amerigroup June 2012 - November 2013
Amerigroup September 2008 - June 2012
State of New Mexico August 2006 - August 2008
Skills
Microsoft Excel, Management, Microsoft Office, Research, Microsoft Word, Medicaid Managed Care, Medicaid, Project Management, Problem Solving, Organizational..., Reporting
Education
New Mexico Highlands University
Bachelor's Degree, Sociology and Anthropology
Amerigroup 2015 - Present
Amerigroup Corporation October 2004 - Present
Texas Children's Hospital October 2001 - October 2004
Skills
Utilization Management, Nursing
Education
Prairie View A&M University
Bachelors Of Science, Registered Nursing/Registered Nurse
Amerigroup February 2015 - Present
Cognizant Technology Solutions July 2012 - Present
Blue Care Network July 2012 - February 2015
Wright State University January 2011 - March 2012
Cognizant Technology Solutions October 2007 - December 2010
Skills
Business Analysis, Requirements Analysis, Facets, SDLC, Healthcare, Analysis, Requirements Gathering, Financial Analysis, Agile Methodologies, Quality Center, Test Management, Software Project..., Microsoft Office, Testing, Investments, Portfolio Management, SAP FI, QTP, Data Warehousing
Education
Wright State University 2011 — 2012
MBA, Finance, 4.0/4.0
Osmania University 2003 — 2007
Bachelor of Engineering (B.E.), Mechanical Engineering
Amerigroup February 2010 - Present
Skills
C#, SQL Server, ASP.NET, SQL, .NET, Informatica, ETL, Databases, Data Warehousing, Requirements Gathering, Visual Studio, ADO.NET, Web Applications, Subversion, Visio, SSRS, T-SQL
Education
Old Dominion University
Associate of Science (AS), Engineering
TCC & ODU
Computer Engineer
Amerigroup January 2015 - Present
Amerigroup June 2013 - Present
Coolinary Craft Services January 2006 - Present
HumanaCares February 2012 - February 2013
WorkNet Pinellas 2012 - 2012
2003-2011Baycare Laboratories 2003 - 2011
Phyzacc Labs 2002 - 2003
LabCorp January 1996 - January 2002
Medical Technology Labs January 1989 - January 1996
Skills
Team Building, Team Management, Performance Based..., Active Listening Skills, Excellent Communicator, Effective Resource..., Successful proven track..., Work Flow Analysis, Problem Resolution, Critical Thinker, Leading Positive Change, Increase Productivity, Customer Service, Building Relationships, Quality Assurance, Change Management, Strategic Planning, Team Leadership, Coaching, Time Management, Process Improvement, Healthcare, Critical Thinking, Human Resources, Problem Solving, Training
Education
St. Petersburg College 2013 — 2014
in progress, Business Administration, Management and Operations, 3.8
Pinellas Technical Education Center-Clearwater
Practical nursing
University of Phoenix
Clear Health Alliance August 2014 - Present
Health Integrated, Inc. June 2014 - August 2014
TechHealth August 2007 - January 2014
Citrus Healthcare June 2004 - August 2007
Amerigroup January 2003 - June 2004
Physicians HealthCare Plan August 1997 - December 2002
TGC HomeHealth Care August 1995 - August 1997
Skills
Healthcare, Managed Care, Home Care, Team Building, Leadership, Teaching, Healthcare Management, Case Management, Nursing, Hospitals, Medicare, Teamwork, EMR, Medicaid Managed Care, Medicaid, HIPAA, EHR
Education
SUNY College of Technology at Utica/Rome, NY 1977 — 1979
BSN, Nursing
Mohawk Valley Community College-Utica Branch 1975 — 1977
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
WellPoint December 2012 - Present
Amerigroup March 2003 - December 2012
Skills
Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Strategic Planning, Healthcare Management, Microsoft Word, Clinical Research, Project Management, PowerPoint, Public Speaking
Education
Norfolk State University 1984 — 1985
Granby High School, Norfolk, Va. 1980 — 1984
CommUnity Care June 2014 - Present
Amerigroup March 2011 - June 2014
MAXIMUS March 2000 - March 2012
Skills
Team Building, Customer Service, Microsoft Excel, Healthcare, Health Insurance, Strategic Planning, Managed Care, Leadership, Public Relations, Management, Account Management, Marketing, Marketing Strategy
Education
Midland College 1995 — 1996
Business International
Johns Hopkins Hospital 2010 - Present
Amerigroup 2007 - 2010
LifeBridge Health 2004 - 2007
University of Maryland Medical Center Midtown Campus 2003 - 2004
Hill-Rom 2002 - 2002
Sinai Hospital of Baltimore 1991 - 2002
Skills
Certified Wound Ostomy..., Wound Care, Negative Pressure Wound..., Ostomy Care, Nursing Education, Patient Education, Patient Outcomes, Peer Mentoring, Case Management
Education
University of Maryland School of Nursing
Bachelor of Science (B.S.), Nursing
Notre Dame of Maryland University
Master of Arts (M.A.), Adulthood and Aging
Amerigroup August 2010 - Present
Bostwick Laboratories August 2008 - August 2010
Richmond Ambulance Authority July 2004 - August 2008
Sentara Healthcare January 1998 - June 2004
Skills
Accounts Receivable, Process Improvement, Healthcare, Budgets, Management, Analysis
Education
Old Dominion University
Bachelor of Business Administration (BBA)
Strayer University (DC)
Master of Healthcare Administration (MHA)
NASA Langley Research Center April 2015 - Present
Amerigroup June 2014 - April 2015
Franklin American Mortgage Company August 2012 - June 2014
Cybernetics January 2009 - November 2009
City of Newport News January 2008 - November 2008
Skills
Linux, Nagios, Virtualization, Red Hat Linux, System Administration, Troubleshooting, Bash, Linux System..., Debian, Disaster Recovery, VMware ESX, Ubuntu, Atlassian JIRA, JIRA, Apache
Education
Middle Tennessee State University 2010 — 2012
General Studies
Thomas Nelson Community College 2008 — 2009
None, General Studies
Kecoughtan High School 2004 — 2008
High School Advanced Degree, General Studies
Children's Mercy Hospitals and Clinics October 2013 - Present
Amerigroup November 2012 - October 2013
Fit For Life, Inc. October 2008 - November 2012
Olathe Medical Center June 2008 - January 2009
Children’s Mercy Hospital December 1994 - June 2008
Skills
Patient Advocacy, Healthcare Industry, JCAHO, Quality Patient Care, Patient Communications, Patient Rights, Process Improvement, Streamlining Work..., Staff Liaison, Employee Management, Employee Training, Volunteer Management, Metrics, Benchmarking, Ethics, HIPAA, Presentations, Priority Management, Hospitals, Clinics, Mentoring, Health Risk Assessments, Patient Support, Services Delivery, Complaint Management, Complaint Investigations, Clinical Healthcare..., Emergency Room, Outpatient Services, Quality Assurance, Pediatric Advocacy, Employee Benefits, Human Resources, Medicare, Software Documentation, Managed Care, Medicaid, Ambulatory Care, Training, Healthcare, Healthcare Management, Data Entry
Education
Missouri State University
B.S. Consumer and Family Studies
Anthem, Inc. December 2013 - Present
Amerigroup January 2012 - December 2013
Amerigroup April 2011 - December 2011
Amerigroup May 2009 - April 2011
Skills
Cash Management, Treasury Management, Financial Modeling, Financial Analysis, Financial Reporting, Cash Flow, Finance, Budgets, Corporate Finance, Management
Education
Miami University 2003 — 2007
BS, Finance
Amerigroup November 2011 - Present
Amerigroup 2011 - 2013
Skills
Healthcare, Healthcare Management, Patient Safety, Nursing, Hospitals, Inpatient
Education
Old Dominion University
BSN, Registered Nursing/Registered Nurse
WellPoint - Amerigroup April 2012 - Present
Safe Space NYC October 2010 - October 2012
The Child Center of NY April 2007 - April 2012
The Child Center of NY January 2006 - December 2010
Amerigroup March 2006 - March 2007
Fidelis Care March 2003 - March 2006
NYS Office Of Mental Health - QCPC February 2001 - March 2003
New York City Department of Education - CSD 25 March 1995 - February 2001
Skills
NYS Licensed Clinical..., Case Managment, Psychotherapy, Crisis Intervention, Family Therapy, Behavioral Health, Clinical Supervision, Therapists, Group Therapy, Social Services, Mental Health Counseling, Motivational..., Mental Health, Adolescents, CBT, Treatment, Program Development, Board Certified Case..., Community Outreach, Program Evaluation, Case Management
Education
New York University 1999 — 2000
Master of Social Work (M.S.W.), Clinical/Medical Social Work
Talladega College 1990 — 1994
Bachelor's degree, Social Work
WellPoint July 2013 - Present
Amerigroup February 2007 - Present
Office Team October 2006 - January 2007
Suburban News Publications August 2005 - September 2006
Skills
Customer-focused, Team-oriented, Self-driven, Self-starter, Project Coaching, Procedure Creation, Procedural Documentation, Research, Communication, Creativity, Written Communication, Written Expression, Telecommuting, Computer-savvy, Train Others, Follow-through Skills, Insurance, Medicaid, Hospitals, Healthcare Management, Healthcare, HIPAA
Education
Miami University
Ohio Northern University
Bachelor of Arts (BA), Communications and Art, 3.78
Amerigroup January 2012 - Present
Skills
Operations Management, Project Planning, Compliance, Supplier Diversity, Eliminates Barriers, Healthcare Information..., Medicare, Process Improvement, Policy, Business Process..., Forecasting, Team Building, Medicaid
Education
Michigan State University
BA Journalism
University of Michigan - Stephen M. Ross School of Business
Management of Managers
Independent Living Systems, LLC 2010 - March 2013
Amerigroup December 2008 - October 2010
Education
Nova Southeastern University
Health Plex Dental 2012 - 2013
Amerigroup September 2005 - August 2012
Skills
Strong organization..., Knowledgeable with..., Eight years of..., Extensive experience...
Education
Queens College 1999 — 2004
Bachelor of Science (BS), Sociology
WC Bryant HS 1995 — 1999
High School, Regents Diploma
Amerigroup
Skills
Healthcare, Managed Care, Healthcare Information..., HIPAA, Medicaid, Process Improvement, Customer Service, Instructional Design, Project Management, Technical Writing, Business Analysis, Knowledge Management, Healthcare Industry, Medicare
Education
Old Dominion University
Bachelor of Arts (B.A.)
Old Dominion University
Master of Arts (MA)
Amerigroup 1998 - Present
Skills
SharePoint, Access Database, SQL, SDLC, Health Insurance, Visio, Access, Software Documentation, Leadership, Microsoft Excel, Analysis, Process Improvement, Training, Outlook
Education
Norfolk State University 1991 — 1996
Bachelor's Degree, Computer Science
Amerigroup March 2005 - Present
Education
Old Dominion University 1995 — 1998
Master of Science (MS), Computer Science
University of Virginia
Management Information Systems, General
Memorial Hermann Southwest October 2012 - February 2013
Amerigroup May 2007 - September 2011
Memorial Hermann/TIRR December 2005 - January 2007
Baylor College of Medicine December 2001 - November 2005
Baylor College of Medicine May 1999 - December 2001
Skills
Healthcare, Healthcare Management, Patient Safety, Medical Terminology, HIPAA, MS Word, MS Excel, MS Powerpoint, MS Outlook, Some SAP, Multiple line phone
Education
University of Houston 1986 — 1987
Northwood University-Texas 1985 — 1986
Amerigroup June 2012 - Present
MagnaCare February 2006 - June 2012
FidelisCare 2000 - February 2006
Skills
English, Research, Photoshop, Public Speaking, Strategic Planning, Budgets
Education
Queensborough Community College
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
The George Washington University
Bachelor of Arts (BA), Spanish Language and Literature
The George Washington University
Master of Arts (MA), Spanish Language and Literature
Amerigroup LPNHealth Care PartnersOctober 2009 - February 2012
Skills
Healthcare, Nursing, HIPAA, EMR, Healthcare Management, Home Care, Medicare, Healthcare Information..., Patient Education, Patient Safety, Disease Management, Managed Care, Medicaid, Medical-Surgical, Utilization Management
Education
Queensborough Community College 1997 — 2001
Nursing, Nirsing
Queensborough Community College 1997 — 2001
Nursing, Nursing
Tecnico Corp. June 2010 - Present
Amerigroup January 2002 - September 2009
Skills
Employee Benefits, Benefits Administration, New Hire Orientations, HRIS, FMLA, Human Resources
Education
St. Leo University 2007 — 2008
N/A, Human Resources Management/Personnel Administration, General, B
Norfolk State University 1975 — 1979
N/A, Business Administration and Management, General, B
Self-employed 2004 - Present
Amerigroup September 2003 - 2013
Skills
Case Managment, Family Therapy, Group Therapy, Assessments and..., Coordinator, Intervention Specialist, Behavioral Health, Medicare and Medicaid, Documentation, Interviewing, Interviewing Skills, Treatment Specialist
Education
Prairie View A&M University 2010 — 2013
Psychology
Prairie View A&M University
Masters in Counseling, Counseling Psychology
Avis Budget Group EMEA March 2012 - May 2013
Amerigroup April 2011 - March 2012
HSBC May 2010 - February 2011
Chesapeake Health Department October 2009 - March 2010
American Center for Law and Justice June 2008 - March 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Outlook, Microsoft Powerpoint, Proficient Typing Skills, Adaptability, Reliability, Committed to..., Productivity, Business Intelligence
Education
Old Dominion University 2010 — 2015
Bachelor of Business Administration (BBA), Accounting and Business/Management
Oscar Smith High School 2005 — 2009
Advanced Diploma, General Studies
Anthem, Inc. January 2015 - Present
AmeriGroup August 2013 - January 2015
Beacon Health Strategies June 2012 - August 2013
Lakeview Center March 2007 - September 2011
Timber Hills Mental Health Center October 2005 - December 2006
River Oaks Hospital April 2005 - August 2005
River Oaks Hospital August 2004 - April 2005
Skills
Customer Service, Training, Strategic Planning, Team Building, Leadership, Microsoft Excel, Microsoft Access, Microsoft Word, Behavioral Health, Case Management, Managed Care, Healthcare, Access, Adolescents, Mental Health
Education
New Orleans Baptist Theological Seminary 2001 — 2004
Master's Degree, Masters of Arts in Marriage and Family Counseling
University of West Florida 1998 — 2001
Bachelor's Degree, Psychology
Amerigroup February 2013 - Present
Amerigroup 2008 - 2013
Skills
Health Insurance, Claims Management, Software Testing Life..., Business Analysis
Education
Osmania University 2004 — 2007
MS, Hospitality Administration/Management
WellPoint August 2013 - Present
Amerigroup April 2012 - July 2013
Amerigroup December 2008 - March 2012
Skills
SAS programming, Microsoft SQL Server, Predictive Modeling, Data Analysis, Analytics, Microsoft Excel, VBA, University Teaching, Medicare Advantage, Risk Adjustment, RADV, SAS, Statistical Modeling, Data Mining, Analysis, SQL, Insurance, Business Analysis, Access, Training, Medicare, Databases, Visio, Data Warehousing, teradata
Education
ODU 2005 — 2007
Master of Science (MS), Statistics
Pandit Ravishankar Shukla University 1990 — 1991
Master's degree, Mathematics
Anthem September 2015 - Present
Edifecs October 2013 - September 2015
Amerigroup March 2007 - October 2013
Skills
Business Analysis, Analysis, Product Management, Requirements Analysis, Microsoft Office, Process Improvement, SharePoint, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Visio, Customer Service, Databases
Education
Northern State University 2004 — 2007
Bachelors of Science, Psychology
Northern State University 1994 — 1997
Bachelor's of Science, Psychology
WellPoint September 2013 - Present
Amerigroup March 2012 - September 2013
Office of the Commonwealth's Attorney: Norfolk, VA January 2010 - March 2012
Education
Old Dominion University 2004 — 2007
Bachelor of Science (BS), Criminal Justice/Sociology