Blizzard Entertainment
Industry: Video game company
DescriptionBlizzard Entertainment, Inc. is an American video game developer and publisher based in Irvine, California, and is a subsidiary of the American company Activision Blizzard. Headquarters: Irvine, California, United States Parent organization: Activision Blizzard Founded: 8 February 1991, Irvine, California, United States Number of employees: 4,700 (2012) Founders: Michael Morhaime, Allen Adham, Frank Pearce
Blizzard Entertainment List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blizzard Entertainment. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,412 Blizzard Entertainment employees in database. Find out everything there's to know about Blizzard Entertainment employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blizzard Entertainment Employees
AT&T June 2015 - Present
Ayoka Systems January 2015 - May 2015
Blizzard Entertainment May 2014 - July 2014
Ayoka Systems December 2012 - May 2014
Skills
C#, JavaScript, jQuery, C++, Cloud Computing, PHP, MySQL, Data Mining, CSS, Git, Web Development, Xcode, AJAX, Visual Studio, OOP, ANSI C, ASP.NET MVC, HTML, Agile Methodologies, REST, Database Design, Photoshop, Scripting, APIs, JUnit, Distributed Systems, NoSQL, Oracle, Software Documentation, Software Design Patterns, Query Optimization, Grid Computing, OpenGL
Education
The University of Texas at Arlington 2010 — 2015
Bachelor's Degree, Computer Science
Sogeti June 2015 - Present
Texas State University August 2014 - December 2014
Tractor Parts Express July 2011 - August 2014
Blizzard Entertainment January 2009 - July 2011
Skills
C#, C++, Python, Assembly Language, MySQL, Programming, Software Development, Computer Science, Powershell, .NET, ASP.NET, ASP.NET MVC, Octopus Deploy, TeamCity
Education
Texas State University 2011 — 2015
Bachelor of Science (BS), Computer Science, Graduated May 2015
Vapor Gallery LLC February 2015 - May 2015
Minicore Studios November 2013 - August 2014
Joystiq.com (AOL Inc. / Huffington Post Media Group) June 2011 - November 2013
Blizzard Entertainment June 2008 - March 2011
Skills
News Writing, Creative Writing, Fiction Writing, Video Games, Computer Games, Investigative Reporting, Journalism, Online Journalism, Internet Video..., Live Video Streaming, Live Streaming, Editing, Copy Editing, Text Editing, Audio Editing, Audio Post Production, Podcasting, World Building, Technology Journalism, Games Journalism, Video Game Journalism, Blogging, Multimedia, Video, Writing, Content Strategy, Storytelling
Education
Texas State University
Blizzard Entertainment January 2015 - Present
Altered Reality Studios, LLC January 2007 - Present
Prime Focus VFX August 2010 - January 2011
Full Sail University May 2009 - August 2009
University of Wisconsin-Madison May 2007 - January 2008
Lands' End November 2006 - May 2007
Wisconsin Department of Public Instruction May 2006 - August 2006
The John F. Kennedy Center for the Performing Arts January 2006 - May 2006
Skills
Event Planning, Editing, Public Relations, Fundraising, Leadership, Marketing, Nonprofits, Training, Management, Newsletters, Entertainment, Press Releases, Research, Music, Program Management, Customer Service
Education
Full Sail University 2008 — 2009
Master of Science (MS), Entertainment Business and Media Arts
Albert-Ludwigs-Universität Freiburg im Breisgau 2004 — 2005
Extended Studies, Musikwissenschaft, Deutsche Sprach- und Literaturwissenschaft
University of Wisconsin-Madison 2001 — 2005
Bachelor of Arts (BA), Music Theory and European Studies
VideoAmp June 2014 - Present
Channel Factory April 2013 - May 2014
Blizzard Entertainment September 2011 - March 2012
Blizzard Entertainment May 2007 - August 2011
Blizzard Entertainment January 2006 - April 2007
Skills
HTML 5, JavaScript, CSS3, CSS, PHP, MySQL, Django, RESTful WebServices, MediaWiki, SharePoint, jQuery, Responsiveness, Project Management, Scrum, Agile Project Management, Github, Subversion, Advertising, Analytics, HTML5, Online Gaming
Education
The Art Institute of California-Orange County 2005 — 2006
Interactive Media and Design
Texas Tech University IT Help Central June 2015 - Present
Texas Tech University August 2011 - Present
Blizzard Entertainment March 2008 - August 2011
Skills
C, C++, HTML, Photoshop, Technical Support, Customer Support, Microsoft Office, Team Leadership, Quality Assurance, Video Games, Python, MMORPG, Online Gaming, IT Operations, IT Solutions, 3D Printing, 3D Modeling, SolidWorks
Education
Texas Tech University
Accretive Technology Group September 2014 - Present
Coding Dojo May 2014 - August 2014
Sleepy Giant Entertainment August 2012 - April 2014
Blizzard Entertainment 2006 - 2012
Clark's Pet Emporium 2007 - 2008
Brickyard Pizza 2005 - 2006
(Posa's) El Merendero 1998 - 2004
Private Architect September 2002 - May 2003
Arkansas State Highway Department 2000 - 2001
Skills
AngularJS, Node.js, Express.io, JavaScript, MVC, PHP, Ruby, jQuery, MySQL, Web Development, Linux, Automation, AJAX, HTML, Certified Scrum Master..., Video Games, CSS, MMORPG, SQL, MongoDB, MMO, Quality Assurance, Agile Methodologies, Test Automation, JIRA, Online Gaming, Gaming Industry, Test Planning, Testing, Scrum, Computer Games, Monetization, Localization, Microsoft Office, Team Leadership, Black Box Testing, User Experience Testing, Social Games, Mobile Games, Game Mechanics, Production, Documentation, Collaborative Problem..., Gameplay, Game Testing, Game Development, Project Coordination, User Experience, Leadership, Process Improvement
Education
Coding Dojo 2014 — 2014
Web / App Development
The University of New Mexico
Bachelor of Arts and Sciences, East Asian Studies
Tiger Lily Restaurant & Bar December 2012 - August 2013
NCsoft March 2011 - July 2012
Blizzard Entertainment July 2008 - February 2011
Cox Communications January 2006 - June 2008
Skills
Quality Assurance, Customer Service, Supervising, Training, Organized Multi-tasker, JIRA, Confluence, Atlassian JIRA, Programming, Social Games, Game Design, Gameplay, Technical Support, Video Games, Testing, MMO, Computer Games
Education
The Art Institute of California-San Francisco 2004 — 2005
Granite Hills High School 2000 — 2004
Q2ebanking May 2015 - Present
Q2ebanking August 2014 - May 2015
Q2ebanking March 2014 - August 2014
Blizzard Entertainment October 2009 - September 2013
Blizzard Entertainment October 2006 - October 2009
Blizzard Entertainment August 2006 - October 2006
Israel Defense Forces July 2000 - July 2003
Skills
Adult Learning Theory, Customer Service, Computer Maintenance, Team Management, Mentoring Of Staff, Reporting & Analysis, Troubleshooting, Coaching Staff, Employee Training, Leading Meetings, DISC, Adult Learning..., Team Leadership, Microsoft Excel, Outlook, Microsoft Word, Windows, Mac OS, Extrovert, Career Development, Computer Games, Mentoring
Education
The Art Institute of California-Los Angeles 2002 — 2004
Game Art and Design
Katzir High School 1995 — 2000
High School Diploma
Steinbart Merchant Solutions, LLC January 2015 - Present
CEA Study Abroad May 2014 - May 2015
Blizzard Entertainment February 2014 - May 2014
Bartlett's Restaurant January 2013 - February 2014
Phoenix Translations July 2013 - December 2013
U.S. Commercial Service September 2012 - December 2012
United States Department of State June 2012 - August 2012
Texas A&M University January 2011 - May 2012
Marriott International May 2011 - August 2011
Wells Branch Community Library December 2006 - August 2011
Skills
Foreign Languages, Creative Writing, French to English, Social Media, Blogging, Research, International Relations, Tourism, Event Planning, Microsoft Office, Public Speaking, Management, English to French, Storytelling, Hospitality, European politics, Prose, Creative Nonfiction..., Non-fiction Writer, Public Policy, Political science, Communications, Comparative Religion, Salesforce.com, Sales, Customer Service, Customer Support, Study Abroad Programs, Higher Education, Marketing, PowerPoint, Microsoft Word, Leadership, Editing, Teaching, Community Outreach
Education
Texas A&M University 2009 — 2012
Bachelor’s Degree, French Language and Literature
Texas A&M University 2009 — 2012
Bachelor’s Degree, International Relations and Affairs, 3.7
Dell July 2015 - Present
TripleG Media February 2012 - Present
Proper Entertainment April 2012 - June 2015
Blizzard Entertainment April 2011 - March 2012
AT&T Mobility August 2010 - April 2011
AT&T Mobility March 2008 - August 2010
AT&T Mobility 2005 - 2008
US Army April 2002 - June 2005
Skills
Training, Sales, Recruiting, Team Management, Customer Satisfaction, Management, Customer Service, CRM, Team Building, Performance Management, Store Management, Team Leadership, Direct Sales, Social Networking, Marketing, Trend Analysis, Performance Analysis, KPI implementation, Retail Sales Experience, Result Oriented, Coaching, Customer Retention, Retail Management, Communication, Service Excellence, Start-ups, WordPress, Digital Photography, Information Technology, Virtualization, IT Management
Education
Texas State University-San Marcos 2012 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Texas State University-San Marcos 2007 — 2010
Bachelor of Arts (B.A.), English Language and Literature/Letters
SpaceTime April 2012 - Present
Volusion, Inc. August 2011 - March 2012
Blizzard Entertainment March 2008 - June 2011
Skills
Management, Project Management, Customer Service, Microsoft Excel, Microsoft Office, Basic HTML, Fraud Investigations, Employee Training, Troubleshooting, Leadership, Microsoft Word, E-commerce, Customer Satisfaction
Education
Texas A&M University-Corpus Christi 2005 — 2006
BS, Biomedical/Medical Engineering
Orange Grove High School 2001 — 2005
5 Magazine April 2011 - Present
Matt Martin Real Estate Management September 2010 - Present
Blizzard Entertainment May 2009 - September 2010
Entercom January 2006 - October 2009
Skills
Writing, Microsoft Word, Facebook, Customer Service, Podcasting, Radio Broadcasting, Radio Production, DJ, Microsoft Excel, Appraisal Review, HUD Home Processes
Education
Texas State University 2001 — 2005
Bachelor of Arts (B.A.), Electronic Media
James Bowie High School 1997 — 2001
Bulldog Solutions November 2013 - Present
Sales Engine International October 2011 - June 2013
Blizzard Entertainment May 2008 - October 2011
Launch Business Solutions May 2005 - May 2008
Angelfire Theatre May 2007 - August 2007
2003 - 2005 O'Roark Inventory Services June 2003 - August 2005
Skills
Salesforce.com, Marketing Automation, Lead Generation, Account Management, SaaS, Email Marketing, Social Media, Online Advertising, Sales Process, Cloud Computing, Marketing, Demand Generation, B2B, Enterprise Software, CRM, Digital Marketing, Product Management, Analytics, Customer Retention, Management, Sales, Strategic Partnerships, Product Marketing, Sales Operations, Solution Selling, Online Marketing, Social Media Marketing, Marketing Strategy, Strategy, B2B Marketing, Leadership, Marketing Communications, Advertising, Direct Marketing, Integrated Marketing
Education
Texas Tech University 2003 — 2008
Bachelor's Degree, Psychology
Texas Tech University 2003 — 2008
Bachelor's degree, Psychology
Blizzard Entertainment November 2011 - Present
University of Southern California August 2007 - November 2011
Sony Computer Entertainment America June 2005 - November 2011
Academy of Interactive Arts & Sciences 2004 - 2005
Atari, Inc. 2002 - 2005
Electronic Arts 1996 - 2001
The 3DO Company 1993 - 1995
Philips Interactive Media / Capitol Multimedia 1988 - 1992
Skills
Game Design, Digital Distribution, Business Development, A&R, Game Development, Franchising, Video Games, Social Games, Computer Games, Mobile Games, Level Design, Gameplay, PS3, Start-ups, Casual Games, Online Gaming, Scripting, Xbox 360, Game Mechanics, Product Development, Mobile Applications, Monetization, MMO, Console, Unity3D, Game Programming, Wii, iPhone
Education
University of Southern California 2001 — 2004
MBA, Business of Entertainment
University of New Mexico
BSE, Computer Science
Blizzard Entertainment September 2015 - Present
Blizzard Entertainment February 2011 - Present
The Creative Assembly April 2008 - January 2011
The Creative Assembly November 2006 - March 2008
The Creative Assembly October 2005 - October 2006
Skills
Game Development, PS3, MMO, Perforce, Quality Assurance, Scrum, Xbox 360, Gameplay, Game Design, Multiplayer, Social Games, Online Gaming, Console, Game Mechanics
Education
University of California, Irvine 2013 — 2014
Certificate, Organizational Leadership and Communication
The University of Queensland 2001 — 2010
Software Engineering
Blizzard Entertainment July 2014 - Present
Lacks Valley Stores January 2008 - July 2014
McAllen Convention & Visitors' Bureau February 2013 - August 2013
Valley Morning Star July 2006 - March 2007
Skills
Public Relations, Advertising, Newsletters, Press Releases, Copywriting, Publicity, Marketing Communications, Editing, Corporate Communications, InDesign, Internal Communications, Event Planning, Photoshop, Feature Articles, Social Media Strategist, Community Management
Education
Texas Christian University 2002 — 2006
Journalism, Advertising / Public Relations
Blizzard Entertainment January 2007 - Present
Barnes & Noble January 2003 - January 2005
Skills
MMO, Video Games, Online Gaming, Level Design, Computer Games, Game Development, Gameplay
Education
The University of Texas at Austin 1997 — 2002
Bacheolor of Science, Radio-Television-Film
WooThemes March 2014 - Present
Final Word Content June 2013 - Present
Over Yonderlust March 2010 - Present
Erica Kuschel Photography April 2007 - Present
Self Employed September 2012 - April 2014
Blizzard Entertainment May 2007 - July 2010
Amy's Ice Creams July 2002 - May 2007
Skills
Blogging, Wordpress, Travel Writing, Social Networking, Social Media, Photography, Facebook, Advertising, Editing, Video Editing, New Media, WordPress, Web Content, Marketing, Video, Journalism, Books, SEO, Creative Writing, Press Releases, Social Media Marketing, Copy Editing, Public Relations, Content Strategy, Publishing, Editorial, Digital Marketing, Copywriting, Magazines, Online Advertising, Content Development, Content Management, Television, Newsletters, Storytelling, Feature Articles, SEO copywriting, Film, Freelance Writing, YouTube, Travel Photography, Newspapers, Digital Photography
Education
The University of Texas at Austin 2001 — 2007
Bachelor of Science (B.S.), Radio, TV, and Film
Blizzard Entertainment June 2011 - Present
Aditya Birla Minacs May 2010 - June 2011
FedEx Express May 2008 - December 2009
Rock the Basement February 2006 - July 2008
Skills
Social Media, Writing, Creative Writing, Customer Service, Quality Assurance, Music, Music Production, Theatre, Musical Theatre, Film, Video Games, Access, Scripting, MMO
Education
Tarrant County College 2004 — 2006
Red Rocks Community College January 2014 - Present
Front Range Community College August 2012 - Present
Thunder the Radar August 2013 - June 2015
Nutritional Elements, LLC September 2012 - January 2014
ACC, LLC September 2011 - March 2012
Dermbiotix July 2011 - August 2011
Blizzard Entertainment August 2010 - July 2011
Texas Mutual Insurance Company March 2009 - July 2010
Texas Mutual Insurance Company March 2009 - January 2010
Banfield Pet Hospital February 2008 - June 2008
Skills
Vocalist, Guitarist, Humanities, College Teaching, American Literature, Modern Literature, Literary Theory, Actress, Makeup Artistry, Live Performer, Songwriting, MLA style, Literary Criticism, Old English, Versatile Writer, Written Word, Forms Of Writing, Creative Non-fiction, Critical Theory, Fiction Writing, Engaging Content, APA, Long-term Projects, Simultaneous Projects, MLA, Online Content Creation, Digital Journalism, Narrative Journalism, Opinion Writing, Associated Press style, Poetics, Victorian literature, Social Media Marketing, Marketing Research, British Literature, Contemporary Literature, Textual Analysis, Media Literacy, Educational Media, Course Creation, Acting, Voice Acting, Records Management, Session Work, Customer Relations, Movement, Data Management, Editing, Dance, Customer Service
Education
Regis University 2010 — 2012
MA, English Literature
The University of Texas at Arlington 2005 — 2007
BA, English
Blizzard Entertainment Make games.$
Skills
Drawing, Digital Painting, Video Games, Texturing, Modeling, Environment Art, Game Development, UV mapping, Maya, Texture Painting, Game Art, 3D Modeling, Xbox 360
Education
The Art Institute of California-Orange County 2001 — 2003
Bachelor of Arts (BA), Media Arts and Animation
Trion Worlds, Inc. November 2010 - Present
Blizzard Entertainment March 2008 - June 2010
Skills
Microsoft Excel, Customer Service, Process Writing, Computer Gaming, Microsoft Office, Microsoft Word, English, Research, Windows, Outlook, Teaching, Perforce, Communication, Console, Atlassian JIRA, Quality Assurance, Video Games, MMORPG, Community Management, MMO
Education
Texas State University-San Marcos 2004 — 2005
Blizzard Entertainment March 2015 - Present
Skills
Microsoft Office, Configuration Management, Data Mining, Auditing, Inventory Management, Microsoft Excel, HP, ITIL, Analysis, IT Service Management, Databases, Microsoft SQL Server, Integration
Education
The University of Texas at Austin 2005 — 2008
BA, Economics
The Home DepotPerr February 2014 - Present
Aceddo/ebay November 2014 - January 2015
Tx Tag/Chasesource September 2014 - November 2014
Ienergizer December 2013 - February 2014
Blizzard Entertainment February 2010 - October 2013
Apple June 2007 - December 2008
Skills
Customer Service, Customer Service..., Technical Support, Training, Retail, Call Centers, Customer Experience, Cisco Technologies
Education
Texas A&M University-Kingsville 1987 — 1992
Blizzard Entertainment August 2014 - Present
UCLA Anderson School of Management 2012 - June 2014
FanMob September 2013 - January 2014
Microsoft June 2013 - September 2013
Blayze Inc. April 2013 - June 2013
U.S. Naval Special Warfare Mission Support Center April 2011 - July 2012
U.S. Naval Special Warfare Mission Support Center June 2008 - April 2011
U.S. Pacific Command February 2005 - June 2008
U.S. Navy, COMMAND SIXTH FLEET October 2003 - September 2004
U.S. Navy, USS LA SALLE AGF-3 February 2002 - October 2003
Skills
Strategy, Leadership, Analysis, Marketing, Management, Military, Intelligence, Cross-functional Team..., Project Management, Data Analysis, Intelligence Analysis, Competitive Analysis, Training, Market Research, Product Management, Analytics, Operations Management, Public Speaking, Business Development, Program Management, Strategic Communications, Entrepreneurship, Marketing Communications, Email Marketing, Gaming, Technology
Education
UCLA Anderson School of Management 2012 — 2014
Master of Business Administration (MBA), Marketing
Stanford University 1995 — 1999
B.A., Political Science
Blizzard Entertainment August 2015 - Present
Blizzard Entertainment 2013 - Present
University of Texas at Austin August 2009 - August 2011
University of Texas at Austin January 2011 - June 2011
Skills
ArcGIS, GIS, Brazilian Portuguese, Portuguese, Spanish, German, HIV, HIV prevention, Health, Public Health, Public Policy, Research, Quantitative Analytics, Policy Analysis, Program Evaluation, Non-profits, International..., International Relations, Customer Service, GIS Analysis, Field Work, Community Development, Nonprofits, Qualitative Research, Epidemiology, Teaching, Environmental Science, Data Analysis, Statistics
Education
The University of Texas at Austin 2009 — 2011
M.A., Health Geography
The University of Texas at Austin 2003 — 2006
Bachelor of Arts (B.A.), Geography and Cartography
Julep Beauty July 2014 - November 2014
Blizzard Entertainment June 2010 - April 2014
Blizzard Entertainment October 2006 - June 2010
Skills
Quality Assurance, Software Quality..., Black Box Testing, White Box Testing, Test Cases, System Testing, JIRA, Magento, SQL, Mobile Applications, MMORPG, MMO, Computer Games, Test Planning, Game Testing, Video Games, Online Gaming, Gameplay, Social Games, Customer Service, Console, Game Design, Microsoft Excel, Japanese, Regression Testing, Test Automation, Mobile Games, PC, PC building, Agile & Waterfall..., Computer Hardware, Computers, Scrum, Agile Methodologies, ISTQB, User Experience, Python, Microsoft Office, iPhone, Testing, Software Installation, Payment Systems, Risk Assessment, ad hoc, Fraud, User Acceptance Testing, Manual Testing, Mac OS, QA Engineering, User Scenarios
Education
The University of New Mexico 2002 — 2007
Bachelor of Arts (BA), East Asian Studies
The University of New Mexico 2002 — 2007
Minor, Japanese Language
Blizzard Entertainment August 2011 - Present
Independent Consulting September 2010 - July 2011
Realtime Worlds March 2007 - August 2010
Microsoft October 2001 - February 2007
PCCW February 2000 - September 2001
Education
The University of British Columbia 1993 — 1995
MBA
Blizzard Entertainment August 2013 - Present
Blizzard Entertainment October 2010 - July 2013
Freelance Designer & Illustrator January 2004 - December 2012
RLP, Inc. February 2007 - June 2010
Skills
Illustration, Graphic Design, Video Games, Web Design, Brand Development, Game Development, Creative Direction, Illustrator, MMO, Advertising, Art Direction, User Interface Design, Packaging, Typography, Concept Design, Digital Illustration, Photoshop, Game Design, Computer Games, Adobe Creative Suite
Education
The Art Institute of California – Orange County 2004 — 2006
Bachelor's of Science, Graphic Design
The Art Institute of California-Orange County
Bachelor of Science (B.S.), Graphic Design
Blizzard Entertainment 2013 - Present
Parasight Ltd. 2011 - 2013
IDF 2005 - 2011
Skills
Python, Android, HTML 5, C, Project Management, Java, Business Strategy, Communication Skills, JavaScript, HTML, Strategic Planning, Team Leadership, Weka, Reddit, New Business Development, Negotiation, Microsoft Office, Research, PowerPoint, Microsoft Excel, Flash, Flex, Linux, Windows, Internet, Machine Learning, Presenter, Public Lectures, Instructional Design, Game Development, Game Design, RTS, Piano, Guitar, Cakewalk Sonar, After Effects, Premiere, Photoshop, Audacity, C++, Piano Playing, Editing, Image Processing, Object Oriented Design, Computer Vision, System Architecture, Electro-optics
Education
The Hebrew University 2002 — 2005
Bachelor of Science (BSc), Physics
Blizzard Entertainment July 2015 - Present
nWay Inc. October 2014 - June 2015
Blizzard Entertainment September 2013 - October 2014
Blizzard Entertainment November 2012 - September 2013
Blizzard Entertainment February 2012 - November 2012
Blizzard Entertainment January 2007 - February 2012
Blizzard Entertainment August 2005 - December 2006
Blizzard Entertainment April 2003 - August 2005
eBest Inc. September 2000 - February 2003
Paranet Consulting Services March 1998 - September 2000
Skills
Perl, C++, C, Scrum, Build Automation, C#, Network Administration, Linux, SVN, Git, Xcode, PHP, MySQL, PgSQL, Slackware, Debian, RHEL, Subversion, Video Games, MMO, Game Development, Game Design, Online Gaming, Gameplay, Multiplayer, Computer Games
Education
Irvine Valley College 2007 — 2011
Associates Degree in Computer Languages, Computer Science
The University of Texas at Austin 1991 — 1993
Computer Science
Pokket January 2011 - Present
Bioware June 2014 - January 2015
Crytek November 2013 - June 2014
Trion Worlds, Inc. November 2010 - December 2011
Blizzard Entertainment October 2010 - November 2010
Skills
Video Games, Photography, Adobe Premiere Pro, Sony Vegas, Film, Community, Quality Assurance, Customer Service, MMO, MMORPG, Computer Games, JIRA, Game Mechanics, Social Networking, Social Games, Online Gaming, Video Editing, Gameplay, Editing, Live Recording, Multiplayer, Casual Games, Mobile Games, Video, Wii, Game Balance, Console Games, Game Development, Level Design, Gaming, Xbox 360, Video Game Production, Content Design, Game Design, Free to Play, Community Management, Monetization, Console, Interactive...
Education
University of Kansas 2005 — 2010
Bachelor's degree, Language, Literature, and Writing
St Thomas
St Thomas
Blizzard Entertainment April 2015 - Present
Aurora Spine December 2014 - April 2015
Aurora Spine July 2013 - November 2014
Aurora Spine February 2013 - July 2013
Sony Online Entertainment September 2012 - November 2012
Sony Online Entertainment July 2012 - September 2012
NMS Imaging June 2006 - May 2009
Skills
Maya, Zbrush, Photoshop, Premiere, After Effects, Unreal Engine 3, Mudbox, Illustrator, Flash, Video Games, Visual Studio, JavaScript, Game Development, 3D Studio Max, CSS, .NET, VB.NET, Medical Devices, HTML 5, Character Animation, Small Business, HTML5, CSS3, SASS, Responsive Design, Headus UV Layout, CrazyBump, nDo2, Texturing, Computer Animation, ZBrush, 3D Modeling
Education
The Art Institute of California-San Diego 2010 — 2012
Bachelor of Science, Media Arts & Animation
Virginia Polytechnic Institute and State University 2003 — 2005
Bachelor of Science, Business Information Technology - Decision Support Systems
TradeOne Marketing June 2013 - Present
AT&T March 2012 - May 2013
Blizzard Entertainment July 2007 - February 2012
Skills
Customer Service, Sales, Marketing, Account Management, Marketing Strategy, Online Gaming
Education
The University of Texas at Austin
BA, Asian Languages and Cultures
The University of Texas at Arlington 2002 — 2002
Texas Department of State Health Services April 2015 - Present
VMware January 2015 - March 2015
VMware August 2014 - December 2014
VMware July 2014 - July 2014
Blizzard Entertainment May 2011 - July 2014
House of Savage Leather Co October 2012 - March 2013
Blizzard Entertainment May 2007 - May 2011
Skills
Microsoft Office, Customer Service, Process Improvement, Leadership, Visio, Analysis, Online Gaming, MMORPG, Lean Transformation, Business Analysis, Project Management, Change Management, SharePoint, MMO, Scrum, CSS, OLAP, Gameplay, Video Games, ARIS, ISTQB, SIPOC, iGrafx, HTML, JIRA, CAPM, Call Centers, Software Documentation, Customer Satisfaction, Business Process..., Strategy, Customer Support, Time Management
Education
Tarleton State University 2004 — 2007
Bachelor's Degree, Molecular Biochemistry
Siemens Industry US October 2013 - Present
Blizzard Entertainment 2008 - 2013
Skills
C++, Java, Python, Ruby, Watir, HTML, CSS, Software Development, Linux, Windows, Mobile Game Development, Customer Support, C#
Education
The University of Texas at Austin 2006 — 2012
Bachelor of Arts (BA), Computer Science
Apple October 2012 - Present
Austin Visuals January 2012 - Present
Character of America Productions, Inc. June 2013 - December 2013
Blizzard Entertainment October 2009 - February 2012
AT&T Mobility December 2005 - September 2009
Northwest Airlines October 2000 - March 2006
Skills
Character Modeling, Character Design, Character Rigging, Character Animation, Digital Illustration, Illustrator, Animation, 3D Studio Max, Maya, Photoshop, After Effects, Final Cut Pro, Time Management, Video Editing, Premiere, Adobe Freehand, Zbrush, Team Leadership, 3D, Texturing, Computer Animation, Graphics, Creative Direction, Motion Graphics, Traditional Animation, Mac, 3D Modeling
Education
The Art Institute of Austin 2009 — 2012
Bachelors, Media Arts and Animation
Praxis Information Science April 2015 - Present
Viderian February 2015 - Present
Volusion, Inc. March 2014 - March 2015
Cinsay August 2013 - March 2014
Hart InterCivic August 2013 - February 2014
Cinsay August 2012 - August 2013
Blizzard Entertainment September 2009 - August 2012
AMD August 2009 - October 2009
Coremetrics November 2007 - January 2009
StoredIQ April 2007 - October 2007
Skills
Technical Writing, Agile Methodologies, JavaScript, Software Development, Software Documentation, Quality Assurance, HTML, Scrum, CMS, Windows, Testing, Product Management, Operating Systems, Active Directory, Troubleshooting, XML, Project Management, Agile Project Management, SharePoint, Java, Usability Testing, Windows Server, Computer Hardware, Windows 7, Windows XP, XP, FrameMaker, Bootstrap, AngularJS, Sass, Compass, Technical Documentation, Content Management, MadCap Flare, Crisis Management, Strategic Planning, Product Knowledge, Project Planning, Process Improvement
Education
Southwest Texas State University 1997 — 2002
MA, English Literature/Technical Communication, 4.0
Southwest Texas State University 1992 — 1997
BA, English Literature/Medieval and Renaissance Studies, 3.54
Loma Linda University July 2014 - Present
Blizzard Entertainment October 2010 - April 2012
GameStop February 2003 - October 2010
Cox Communications 2006 - 2008
Skills
Art, Maya, Texturing, 3D Modeling, Game Design, Digital Painting, Drawing, Call Center, Photoshop, Teamwork, Sales, Customer Service, Microsoft Office, Video Games, Competitive Gaming, Windows, Microsoft Word, Retail, Character Animation, Information Technology, Computer Hardware, Instructional Technology, Computer Repair, Computer Maintenance, Unity, Conceptual Art, 3D Studio Max, Store Management, Digital Illustration, Storyboarding, Cashiering, Retail Sales, Team Leadership, Training, Computer Animation, Customer Satisfaction, Illustration, UI Design, Graphic Design, Pixel Art, Illustrator
Education
The Art Institute of California-Inland Empire 2012 — 2015
Bachelor of Science (B.S.), Game Art and Design
The Art Institute of California-Inland Empire 2012 — 2014
Game Art and Design
Blizzard Entertainment June 2015 - Present
Sleepy Giant February 2012 - June 2015
Hot Topic April 2011 - November 2011
Hot Topic September 2008 - April 2011
Hot Topic October 2007 - September 2008
Hot Topic December 2005 - October 2007
Hot Topic May 2005 - December 2005
Hot Topic October 2004 - May 2005
Hot Topic April 2003 - October 2004
Further Innovations April 2001 - February 2002
Skills
Web Development, Ruby, Ruby on Rails, C#, Java, JavaScript, Oracle SQL, T-SQL, MySQL, REST, HTML, C++, Red Hat Linux, Programming, ASP.NET, .NET, Nginx, CSS, SQL, Visual Basic, AJAX, Oracle, Git, Visio, Microsoft SQL Server, Web Applications, Integration, Software Project..., E-commerce
Education
The Ohio State University
Computer Science Engineering
Echo Base October 2012 - Present
38 Studios November 2011 - May 2012
38 Studios August 2010 - November 2011
Red 5 Studios January 2006 - February 2010
Red 5 Studios June 2008 - July 2009
Blizzard Entertainment January 1997 - November 2005
Trinity Animation January 1996 - January 1997
KADDYWHAMPUS PRODUCTIONS January 1989 - January 1996
Kansas City Kansas Community College 1993 - 1996
Skills
Team Building, Cinematics, Art Direction, Computer Graphics, Pre-visualization, Visual Effects, Character Animation, Game Development, Voice Acting, Screenwriting, Creative Direction, Compositing, Storyboarding, Animation, Video Games, Texturing, Game Design, MMO, Computer Games, MMORPG, Modeling, Film, Xbox 360, Level Design, PS3, Sound Design, Perforce, 3D, Zbrush, Texture Painting, Pipeline Development, Computer Animation, Traditional Animation, Maya, Unreal Engine 3, Hard Surface Modeling, UV mapping, Mudbox, 3D Studio Max, Game Art
Education
The University of Kansas 1985 — 1988
Bachelor of Fine Arts (B.F.A.)
University of Kansas 1985 — 1988
B.F.A
SHI International Corp. April 2015 - Present
SHI International Corp. October 2014 - Present
SHI March 2012 - Present
Austin's Urban Music Festival March 2012 - Present
Round Rock ISD 2011 - 2012
Pflugerville ISD 2011 - 2012
Blizzard Entertainment September 2010 - February 2011
Emmis Austin Radio August 2003 - November 2009
Skills
Social Media, Public Relations, Marketing Communications, Marketing Strategy, Radio, Writing, Acting, Voice Acting, DJ, Hosting, Problem Solving, Internal Communications, Teaching, Promotions, Training, Branding, Recruiting, Entertainment, Public Speaking, Management, Social Networking, Patience, Creative Problem Solving
Education
Texas State University 1998 — 2003
BA, Public Relations/Business
Guidewire July 2013 - Present
Guidewire Software October 2004 - Present
Guidewire September 2004 - Present
Guidewire Software September 2004 - Present
University of Georgia November 2003 - August 2004
Blizzard Entertainment October 1998 - August 2002
Blizzard North October 1998 - August 2002
Lapel Software June 1999 - December 1999
ICTV October 1995 - June 1999
City of Hope June 1994 - September 1994
Skills
Agile, Architecture, Engineering Management, Unit Testing, Java, Gosu, Hiring, Leadership, Agile Methodologies, Scalability, Performance Tuning, Software Engineering, Interviews, Communication, Scrum, TDD, Test Driven Development, Databases, Software Development, Ant, Recruiting, Perl, JUnit, TCP/IP, Object Oriented Design, Tomcat, Distributed Systems, Ruby, SOA, XML, Java Enterprise Edition, Architectures, Enterprise Software
Education
The University of Georgia 2002 — 2004
BS, Computer Science
University of California, San Diego 1990 — 1995
Bachelor of Science (BS), Mathematics and Computer Science
Arcadia High School 1986 — 1990
High School Diploma, High School Diploma
Blizzard Entertainment March 2011 - Present
GameStop January 2001 - February 2002
Skills
CAPM, Personnel Management, Project Coordination, Project Management, Performance Appraisal, New Hires, New Hire Training, Mentoring New Hires, Interviews, General Administrative..., Workforce, Problem Solving, Leadership, Team Leadership, Team Building, Team Management, Career Counseling, Career Development, Online Gaming, Coaching
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Arts (B.A.), Philosophy, History
OMV October 2012 - Present
A1 Telekom Austria AG August 2011 - August 2012
YouCon EDV Dienstleistungs GmbH November 2009 - May 2011
Blizzard Entertainment August 2009 - October 2009
Funky Solutions May 2008 - May 2009
Niedermeyer February 2007 - April 2008
Wien KAV December 2002 - December 2003
UPC Chello May 2002 - August 2002
Xenis - Brainwave January 2001 - November 2001
Skills
Programming, Technical Support, Process Improvement, Team Building, IT Management, SQL, Project Planning, Customer Support, Analysis, Integration, Telecommunications, Databases
Education
Technische Universität Wien 2003 — 2006
Information/Informatic Technology
BRG Wien XI
Blizzard Entertainment January 2015 - Present
Blizzard Entertainment March 2014 - January 2015
IBM August 2013 - March 2014
IBM 2005 - August 2013
Ascential Software 2003 - 2005
frog design 2000 - 2002
Skills
Logic Pro, Ableton Live, Usability, Interaction Design, User Experience, User-centered Design, Wireframes, Product Design, Software Design, Mobile Design, Information Architecture, Usability Testing, User Experience Design, Heuristic Evaluation, Agile Methodologies, User Interface Design, Web Design, User Interface
Education
The University of Texas at Austin 1997 — 2001
BFA, Design
Blizzard Entertainment May 2014 - Present
Blizzard Entertainment August 2012 - May 2014
FedEx Office October 2004 - May 2012
Skills
Quality Assurance, Sales, Customer Service, Project Management, Training, Team Leadership, Team Building, Operations Management, Customer Satisfaction, Coaching, Process Improvement, Leadership, Management, Call Centers, Team Management, Cross-functional Team..., Performance Management, Employee Training, Vendor Management, Leadership Development, Change Management, Program Management, Teamwork, Employee Relations, Budgets
Education
The Citadel 2000 — 2004
Bachelor of Business Administration (B.B.A.)
Blizzard Entertainment October 2006 - February 2012
Skills
Web Development, Programming, Microsoft Office, Java, C++, HTML, PHP
Education
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.), Information Technology, 3.78
The University of New Mexico 2000 — 2001
Computer Science
Blizzard Entertainment March 2010 - Present
Blizzard Entertainment March 2008 - March 2010
Blizzard Entertainment June 2007 - March 2008
Mega Image Production March 2006 - June 2007
Logo-Centric Games April 2005 - March 2006
Skills
Customer Service..., Customer Service, Team Leadership, Leadership Development, MMORPG Customer Support, Billing & Technical..., Customer Care, Customer Satisfaction, Contact Center KPI's &..., Maya, 3D Studio Max, Level Design, Team Building, Photoshop, Graphic Design, Vehicle Graphics, Microsoft Office, Quality Control, People Management, Management, Call Centers, MMO, Computer Games, Game Development, Online Gaming, Monetization, Casual Games, MMORPG, Mobile Games, Video Games, Game Design, Customer Support, Social Games, Team Management, Gaming Industry, Customer Experience
Education
The Art Institute of California-Orange County 2002 — 2006
BS, Game Art and Design
Blizzard Entertainment September 2013 - Present
Rhythm & Hues March 2009 - September 2013
Rhythm & Hues January 2007 - March 2009
Rhythm & Hues March 2005 - December 2006
Applied Research Labs June 2001 - February 2005
Skills
Python, Visual Effects, Perl, Linux, Git, CVS, Computer Graphics, Scripting, Technical Direction, 3D, Animation, Programming, Feature Films, MySQL, Informix, Qt, Web Development, C/C++, Object Oriented Design, Computer Science, Post Production, Shell Scripting, Photoshop, OS X, PyQt, Unix, Windows, Audio Engineering, Mac OS X, Audio Production, Dual-wielding
Education
The University of Texas at Austin 1996 — 2000
Bachelor's degree, Computer Science
Blizzard Entertainment December 2014 - Present
Blizzard Entertainment May 2008 - December 2014
Blizzard Entertainment March 2006 - May 2008
Blizzard Entertainment June 2004 - March 2006
Skills
Maya, 3D Studio Max, FaceFX, Animation, Video Games, Character Animation, Cinematics, Max, Quality Assurance, 3D animation, Computer Graphics, Computer Games, Game Development, UV mapping, Computer Animation, Social Games, Texturing, Xbox 360, Game Design, UV Mapping, Perforce, MMO, Premiere, 3D, Online Gaming, Casual Games, MMORPG, Gameplay, Photoshop
Education
Art Institute of Orange County 2000 — 2003
B.S. Computer Science, Animation
The Art Institute of California-Orange County 2000 — 2003
Bachelor Degree in Computer Science with a focus on Media Arts and Aniamtion, Animation, Interactive Technology, Video Graphics and Special Effects
Playful Corp February 2013 - Present
6waves 2011 - 2013
Smartron5 2011 - 2011
Possibility Space 2006 - 2010
Boonty Beijing 2006 - 2006
Enorbus 2003 - 2006
Microsoft, Ensemble Studios February 2001 - July 2003
Origin Systems 1998 - 1998
Blizzard Entertainment 1997 - 1998
Bonner & Moore Associates 1995 - 1996
Skills
Game Development, Venture Capital, Mobile Games, Social Games, MMO, Video Games, Online Gaming, PS3, Mobile Applications, Casual Games, Monetization, Game Design, Xbox 360, Computer Games, Game Mechanics, Unity3D, Strategic Partnerships, MMORPG, iPhone, User Interface, iOS development, JIRA, User Experience, Cross-platform..., Console, Gaming, iOS, Mobile Devices
Education
Texas A&M University 1992 — 1997
Bachelor of Science (BS), Computer Engineering
Blizzard Entertainment January 2014 - Present
Blizzard Entertainment January 2010 - December 2013
Blizzard Entertainment November 2006 - January 2010
Microsoft Corp August 2003 - October 2006
Microsoft Corporation March 1998 - August 2003
Microsoft Corporation August 1996 - March 1998
Microsoft Corporation January 1993 - August 1996
Chancery Software Ltd. March 1991 - January 1993
Education
The University of British Columbia
BASC, Electrical Engineering, Computer Option
3M September 2015 - Present
State of Texas - DFPS October 2014 - September 2015
Neubus June 2014 - October 2014
Blizzard Entertainment November 2010 - January 2014
SPHERION March 2009 - June 2009
Dell May 2008 - March 2009
Dell January 2007 - March 2008
Dell January 1998 - January 2007
Dell January 2002 - January 2003
Skills
Program Management, Technical Writing, Training, Leadership, Instructional Design, Training Delivery, Cross-functional Team..., Technical Training, E-Learning, Instructor-led Training, Customer Experience, Learning Management, Project Management, Team Leadership, Troubleshooting, Call Centers, Technical Support, Computer Hardware, Team Building, SharePoint, Customer Satisfaction, Call Center, Employee Training, Change Management, Customer Service, Cus, Human Resources, HTML, Editing, Content Management, Microsoft Office, Software Documentation
Education
Texas State University 2013 — 2015
Master's Degree, Instructional Design, Business Management and Adult Education
Texas State University-San Marcos 2010 — 2013
BAAS, Marketing, Writing, Psychology
Texas State Technical College 1995 — 1997
Associates, Computer Science
Blizzard Entertainment February 2011 - Present
Frog Pants Studios, LLC November 2006 - February 2011
Norman Sakamoto for Lt. Governor of Hawaii 2010 2010 - 2010
Somnio June 2008 - November 2008
S1 Corporation January 1999 - August 2008
National Oilwell Varco May 1998 - October 1998
Celanese February 1995 - January 1997
Skills
Social Media, Social Networking, Public Relations, Marketing Strategy, Web Development, Video Games, Project Management, Writing, Creative Direction, Creative Writing, Visio, Podcasting, Microsoft SQL Server, Web Content Management, Photoshop, Community Management, Social Media Marketing
Education
Texas A&M University-Kingsville 1993 — 1997
Biology, Chemistry
GONG! August 2014 - Present
TriBeCa Enterprises September 2014 - Present
Wix.com October 2013 - Present
Wix.com January 2008 - October 2013
Blizzard Entertainment 2012 - 2013
Rollup company by INSIGHT VENTURES 2010 - 2012
GameGround 2008 - 2011
Blizzard Entertainment Inc. 2002 - 2007
Exent Technologies 1999 - 2002
Mitos e-commerce 1998 - 1999
Skills
Strategy, Entrepreneurship, Start-ups, Strategic Partnerships, Video Games, Monetization, Business Development, Online Gaming, Online Marketing, Go-to-market Strategy, Business Strategy, Product Management, Mobile Devices, MMO, Mergers & Acquisitions, Social Games, Mobile Games, Mobile Applications, Management, Web Analytics, Digital Media, Mobile Marketing, Mobile Technology, Affiliate Marketing, Online Advertising, Business Modeling, Innovation Management, Free to Play, Product Marketing, Digital Marketing, SaaS, Global Business..., Finance, Growth Management, Global Operations, Online Services, User Experience, Corporate Development, Competitive Analysis, Executive Management, Angel Investing, Community Management, Venture Capital, E-commerce, Analytics, Leadership, Digital Strategy, Strategic Negotiations, Mentoring, Consulting
Education
Tel Aviv University 1997 — 1999
BSc, Economics and Business Management
The Fab Four Corp. January 2005 - Present
Charternet Web Solutions June 2014 - March 2015
2Modern.com February 2007 - September 2013
Peninsula Publishing November 2006 - February 2007
Blizzard Entertainment June 2005 - April 2006
Skills
Project Management, Web Development, HTML, PHP, MySQL, Photoshop, Microsoft Office, Web Design, Mobile Web Design, WordPress, Google Analytics, Google Adwords, SEO, Ecommerce, Flash Animation, ActionScript, CSS, Agile Methodologies, Agile Project Management, WooCommerce, Constant Contact, Paypal Integration, Social Media, Joomla, WordPress Design, cPanel, Mailing Lists
Education
The Art Institute of California-Orange County 2004 — 2009
Web Design and Interactive Media
Robot Entertainment July 2015 - Present
Collin County Community College February 2008 - Present
NCSOFT November 2014 - June 2015
North Central Texas College January 2014 - January 2015
Blizzard Entertainment May 2014 - August 2014
The University of Texas at Dallas August 2011 - February 2014
Richland College August 2011 - January 2014
Blizzard Entertainment May 2013 - August 2013
The University of Texas at Dallas August 2007 - May 2011
The University of Texas at Dallas August 2006 - August 2007
Skills
Editing, Literature, Higher Education, Teaching, Creative Writing, Social Media, Research, Public Speaking, Proofreading, Writing
Education
The University of Texas at Dallas 2006 — 2015
Doctor of Philosophy (Ph.D.), Studies in Literature (English)
The University of Texas at Dallas 2004 — 2006
Master of Arts (M.A.), Aesthetic Studies (Creative Writing)
Texas Christian University 2000 — 2004
Bachelor of Arts (B.A.), Radio-TV-Film and English
MainstreamIT January 2010 - Present
Blizzard Entertainment April 2014 - December 2014
Blizzard Entertainment January 2009 - April 2014
DR Horton January 2006 - October 2008
Skills
PHP, HTML, CSS, Windows, Linux, MySQL, JavaScript, jQuery, AJAX, JSON, Vagrant, PhpMyAdmin, FTP, SSH, CodeIgniter, OOP, VMware, Agile Methodologies, XML, Unit Testing, WAMP, WordPress, Bootstrap, Git, Github, PHPUnit, Mantis, Xdebug, REST, Fiddler, MVC
Education
The University of Texas at Austin
Bachelor of Arts (B.A.), Economics
Blizzard Entertainment September 2015 - Present
GEM Mortgage, Inc July 2015 - Present
The Art Institute of Orange County October 2012 - July 2015
Skills
Photography, Photoshop, Graphic Design, Zbrush, InDesign, Adobe Creative Suite, After Effects, Microsoft Office, Illustrator, Web Design, Logo Design, HTML, Maya, Social Networking, 3D Modeling, PowerPoint, 3D Studio Max, Microsoft Word, Social Media, Texturing, Illustration, Game Design, Art
Education
Art Institute of Orange County 2011 — 2015
Bachelor’s Degree, Game Art and Design
The Art Institute of California-Orange County 2011 — 2015
Bachelor of Science (B.S.), Game Art and Design
Blizzard Entertainment September 2013 - Present
Blizzard Entertainment October 2012 - September 2013
Blizzard Entertainment October 2010 - October 2012
Accredo Healthcare - a Medco Company June 2008 - September 2010
AutoZone July 2006 - June 2008
Skills
Deferred Compensation, Human Resources, Employee Benefits, PeopleSoft, Leadership, Compensation & Benefit, HRIS, HR Policies, Personnel Management, Incentive Programs, Employee Engagement, Variable compensation, Executive Compensation..., Bonus Programs, Project Management, Salary Review, Total Rewards, Sales Compensation, Job Evaluation, People Analytics, FLSA, California Labor Law, Employee Wellness, Organizational..., Employment Law, Employee Recognition, Job Analysis, Executive Pay, Cross-functional Team...
Education
University of Mississippi 2005 — 2006
M.A., Economics
The University of Memphis 2001 — 2004
B.A., Philosophy (with honors)
The University of Texas at San Antonio July 2015 - Present
The University of Texas at San Antonio January 2015 - Present
Apple October 2012 - September 2014
Blizzard Entertainment January 2008 - April 2012
Texas Tech University June 2005 - December 2006
Skills
3D Modeling, Photoshop, Microsoft Office, Video Games, Customer Service, Leadership, Troubleshooting, Team Leadership, Game Development, Customer Satisfaction, Microsoft Excel, iPhone
Education
The University of Texas at San Antonio 2015 — 2016
Master's Degree, Neurobiology and Neurosciences
The University of Texas at San Antonio 2012 — 2015
Bachelor of Science (BS), Neurobiology and Neurosciences
Vancouver Institute of Media Arts 2007 — 2008
Certification, Game Art and Design
Texas Tech University 2005 — 2007
Studio Art
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2015 - Present
Self Employed August 2012 - September 2015
Tagkast November 2014 - February 2015
Blizzard Entertainment May 2010 - August 2012
Glahn Resources, Inc. May 2005 - August 2007
Skills
Video Games, MMO, Information Technology, Personal Computer..., Computer Repair, Computer Network..., Mac OS, Linux, Windows 7, Windows Server, Windows Vista, Laptop Repair, Windows XP Pro, Windows 2000, Technical Writing, Cell Phone Repair, Typing, Customer Service..., World Class Customer..., Online Gaming, MMORPG, PS3, Xbox 360, Gameplay, Public Speaking, Critical Thinking, Writing, Communication, Learning Quickly, Software Installation, Hardware, Microsoft Office, Microsoft Excel, Customer Service
Education
The University of Texas at Austin 2003 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Q2ebanking November 2014 - Present
HomeAway.com January 2014 - November 2014
Charles Schwab December 2012 - November 2013
Blizzard Entertainment November 2010 - December 2012
Skills
Technical Support, Troubleshooting, Hardware, Networking, Windows 7, Software Documentation, Windows, Network Administration, Security, Computer Hardware, System Administration, Customer Service, Team Leadership, Vendor Management, Administration, Customer Experience, Data Center, Access, SharePoint, Visio, Call Centers, XML Databases, Salesforce.com, Integration Testing, Technology Integration, Integration, Leadership, Management, Microsoft Office
Education
Texas Tech University 2005 — 2010
Bachelor of Arts (B.A.), Political Science
Microsoft June 2015 - Present
Blizzard Entertainment May 2014 - August 2014
Blizzard Entertainment May 2013 - August 2013
Eduware, Inc. March 2012 - March 2013
Skills
Python, Java, JavaScript, C++, Android, Git, Eclipse, Linux, C, Object Oriented Design, Subversion, C#, Programming, Web Applications, Software Development, Software Engineering, ASP.NET, jQuery, Web Services, JSP, Unity3D, Django, Cloud Infrastructure, Windows Azure
Education
Stony Brook University 2011 — 2015
Brooklyn Technical High School
United Natural Foods September 2013 - Present
Blizzard Entertainment August 2012 - August 2013
eProoft October 2008 - October 2009
Skills
Video Games, MMO, Computer Games, Game Design, MMORPG, Online Gaming, Xbox 360, Game Development, Gameplay, PS3, Social Games, Level Design, Casual Games, Mobile Games, iOS, Android, Testflight, Appaloosa Store, Justinmind, Assembla, Liveperson, Windows 7, Windows 8, Airwatch, Wireframes, Quality Assurance
Education
The University of Memphis 2010 — 2011
Bachelor of Arts (BA), Vocal Performance, 3.4 GPA
FireForge September 2015 - Present
FireForge February 2015 - August 2015
Electronic Arts November 2012 - January 2015
NCsoft June 2011 - November 2012
Blizzard Entertainment May 2005 - March 2011
Skills
Texture Painting, Texturing, Character, Zbrush, Texture, 3D, Low Poly Modeling, Organic Modeling, 3D Modeling, Character Animation, Art, Concept Design, Digital Sculpting, MMO, Modeling, Characters, UV mapping, Video Games, Hard Surface Modeling, Environment Art, Mudbox, ZBrush, UV Mapping
Education
The Art Institute of California-Orange County
Bachelor of Science Degree, Media Arts and Animation
Art Institutes of Orange County
Media arts and animation, Art/Art Studies, General
Blizzard Entertainment September 2014 - Present
Blizzard Entertainment August 2011 - Present
Blizzard Entertainment February 2009 - Present
Skills
CSPO, CSM, Knowledge Management, Policy Administration, Policy Analysis, Process Improvement, Knowledge Base, SaaS, CSS, Basic HTML, SharePoint..., SharePoint, CRM, Lean Six Sigma, Yellow Belt, User Experience Analysis, Kanban, Customer Self Service, Global Customer Service, Computer Hardware..., Network Troubleshooting, Photoshop, Community Management, Social Networking, MMO, Video Games, Casual Games, Computer Games, Microsoft Office, Social Games, Customer Satisfaction, Quality Assurance, Gameplay
Education
Communications Arts High School
High School
The University of Texas at Austin
Radio-Television-Film
Booyah August 2008 - April 2013
Blizzard Entertainment April 2006 - August 2008
Insomniac Games August 2003 - April 2006
Paradigm Entertainment August 2001 - July 2003
Human Code June 1998 - December 1999
Skills
Video Games, Game Development, Mobile Devices, Game Programming, Mobile Applications, Xbox, DirectX, iOS development, Gameplay, PS3, REST, Leadership, C++, Lua, Perforce, Product Management, Xbox 360, Mobile Games, iOS, iOS Development
Education
University of Texas at Austin 1996 — 1999
BS, Computer Science, Mathematics
Samsung Austin Semiconductor December 2014 - Present
W2O Group July 2014 - December 2014
Samsung Austin Semiconductor February 2013 - July 2014
Scott & White Healthcare July 2012 - February 2013
Advantage Sales & Marketing July 2011 - January 2012
Blizzard Entertainment April 2007 - June 2011
Spherion May 2006 - April 2007
Skills
Onboarding, Employee Relations, HRIS, Payroll, Performance Management, Employee Benefits, New Hire Orientations, Employment Law, PeopleSoft, FMLA, HR Policies, Recruiting, Talent Acquisition, Full-life Cycle..., Leadership Development, Team Leadership, Labor Relations, Performance Appraisal, HR Consulting, Technical Recruiting, Management, College Recruiting, Organizational..., Training, Employee Recognition, Sourcing, Employee Engagement, Employee Training, Leadership, Hiring, Internet Recruiting, Temporary Placement, Workforce Planning, Benefits Administration, Succession Planning, Benefits Negotiation
Education
Tarleton State University 2004 — 2006
Bachelor of Business Administration, Human Resource Management
Temple College 1999 — 2004
Associate of Arts, General Business
Blizzard Entertainment March 2014 - Present
Visioneering Games March 2012 - July 2014
Hazy Dreams of Infinity, LLC November 2013 - May 2014
Liaison Technologies September 2010 - February 2014
G-Wiz Kids Learning School November 2011 - July 2013
Geek Squad May 2004 - August 2010
Skills
Java, C++, C#, JSP, SQL, mySQL, Oracle, SQL Server, HTML/XML, PHP, TCP/IP, Unity3D, SDL, XNA, Game Programming, Mobile Programming, Server Management, Microsoft SQL Server, Eclipse, MySQL
Education
The University of Georgia 2007 — 2010
MS, Computer Science
The University of Georgia 2003 — 2007
BS, Computer Science
Hewlett-Packard August 2015 - Present
Hewlett-Packard October 2014 - Present
Hewlett-Packard September 2011 - October 2014
Hewlett-Packard April 2009 - September 2011
Blizzard Entertainment January 2007 - February 2009
Nextel Partners 2003 - 2006
Skills
Team Leadership, Vendor Management, Process Improvement, Project Management, Call Center, Team Building, Team Management, Quality Assurance, Customer Service, Troubleshooting, Cloud Computing, Software Documentation, ITIL Certified, IT Operations Management, Data Center Support, Data Center, Management, CRM, HP, Windows, Hardware, Strategy, Disaster Recovery, HP Proliant, Unix, IT Management, Sales, Security, IT Operations, Servers, Networking, Enterprise Software, Call Centers, Infrastructure, Project Planning, Technical Support, IT Service Management, Business Process, ITIL, Storage Area Networks, Service Delivery, Storage, Virtualization, Information Technology, Software Installation, VMware, IT Strategy, High Availability, Incident Management, Service Management
Education
Southwest Texas State University 2000 — 2003
BA, History, English, Political Science
Freelance PR, Social media, Marketing June 2012 - Present
Video Editor April 2012 - Present
DJ Boba Fett 2006 - Present
KEYE-TV June 2011 - April 2012
Blizzard Entertainment April 2009 - June 2011
Dr. Doctor Productions 1998 - 2009
American Film Institute October 2008 - December 2008
NCsoft 2002 - 2005
Ain't it Cool News 2000 - 2003
Apple Computer November 1998 - December 2001
Skills
Final Cut Pro, Editing, Video Production, Film, Video Games, Video, Video Editing, Photoshop, Television, Gaming, Digital Media, Mac, Film Production, Entertainment, Producing, Facebook, Social Media, Advertising, Post Production, Music, Publicity, Music Videos, New Media, Videography
Education
Texas State Technical College 1996 — 1998
AAS, Integrated Digital Image Communication Technology
Blizzard Entertainment April 2010 - Present
Dell (MessageOne) April 2008 - April 2010
MessageOne August 2006 - April 2008
NCsoft April 2004 - May 2006
NCsoft August 2001 - April 2004
Skills
Project Management, Account Management, Business Continuity, Marketing, Online Gaming, Data Center, Salesforce.com, SaaS, Management, Cloud Computing, System Deployment, Program Management, Team Leadership, Business Analysis, Business Process..., Product Management, Call Centers, Enterprise Software, CRM
Education
Texas State University-San Marcos 1994 — 1997
BS, Marketing
Texas A&M University 1992 — 1994
General Studies
Bethesda Softworks July 2014 - Present
Blizzard Entertainment January 2010 - July 2014
Blizzard Entertainment July 2006 - January 2010
eSchool Solutions 2002 - 2006
KSCL September 1999 - August 2001
Skills
Subversion, Scrum, Java, Spring, Tomcat, Agile Methodologies, Web Applications, MMO, SQL, Scalability, Web Services, Oracle SQL, Servlets, Video Games, MMORPG, Community Sites, MySQL, Apache, Eclipse, Oracle
Education
The University of Edinburgh 1994 — 1999
Bachelor of Science (BSc), Computer Science
www.distantfootprints.com September 2014 - Present
BG Loc December 2010 - September 2014
Blizzard Entertainment January 2014 - July 2014
Blizzard Entertainment June 2013 - January 2014
Blizzard Entertainment September 2011 - June 2013
Los Angeles County Office of Education April 2011 - September 2011
Blizzard Entertainment June 2007 - July 2010
Viajes Valesa 2006 - 2006
Mc Lehm Traductores 2005 - 2005
Lodestar Astronomy Center 2004 - 2005
Skills
Online Gaming, Spanish, Localization, Video Games, Proofreading, Website Localization, Project Management, Translation, French, MMORPG, MMO, Quality Assurance, Computer Games, Foreign Languages, Localization Testing, English, L10n, Internationalization, Community Management, Technical Translation, C#, Subtitling, Audiovisual Translation, Terminology, Casual Games
Education
Coursera How to Change the World
The University of New Mexico
Astronomy, Anthropology, Labor in America and languages (Russian, Italian)
Universidad Complutense de Madrid
Traducción e Interpretación, French, English, Russian
Université Paris-Est Marne-la-Vallée
French-English-Spanish translation
Cambia Health Solutions (Regence Blue Cross Blue Shield) 2013 - Present
Blizzard Entertainment 2010 - 2013
Yahoo! January 2008 - December 2010
PayPal, Service Technologies 2005 - 2008
eBay Inc., Corporate Systems & Architecture 2003 - 2005
Cisco Systems 1999 - 2003
Skills
Program Management, Strategic Planning, Global Delivery, PMO, Project Portfolio..., Integration, Management, Software Development..., Product Management, Vendor Management, Software Project..., Agile Methodologies, PMP, Agile Project Management, Cross-functional Team..., Global Leadership, Team Mentoring, Project Management, Process Improvement, Portfolio Management, Certified Scrum Master..., Waterfall, MMO, Mobile Applications, Online Gaming, Change Management, SharePoint, Visio, Business Process..., Outsourcing, E-commerce, Mergers, CRM, SDLC, Cloud Computing, Leadership, Software Development, Data Center, Business Intelligence, Disaster Recovery, Scrum, Enterprise Software, Team Management, Strategy, Mobile Devices, Quality Assurance
Education
University of Texas at Austin
BBA, BA
Blizzard Entertainment April 2014 - Present
Ticom Geomatics July 2012 - March 2014
Electronic Arts (EA) March 2010 - June 2012
Trion Worlds, Inc. December 2008 - December 2009
KingsIsle Entertainment June 2005 - October 2008
Super Happy Fun Fun October 2004 - June 2005
NCSoft April 2001 - July 2004
Wizards of the Coast July 2000 - April 2001
Electronic Arts (EA), Origin Systems June 1997 - July 2000
Westwood Studios February 1994 - June 1997
Skills
Xbox 360, Quality Assurance, Game Development, C++, Video Games, MMO, Linux, APIs, Perforce, C#, Game Design, Subversion, OpenGL, JIRA, Scrum, Computer Games, Objective-C, DirectX, Scripting, Gameplay, PS3
Education
Texas A&M University 1983 — 1984
Master of Science, Biomedical Engineering
Texas A&M University 1979 — 1983
Bachelor of Science, Biomedical Engineering
Blizzard Entertainment November 2007 - Present
Skills
SQL, Tomcat, Scrum, XML, Java, Subversion, Git
Education
Texas Tech University 1995 — 1999
Bachelor
Lubbock High School 1993 — 1995
HS Diploma
Google August 2011 - Present
Blizzard Entertainment May 2009 - July 2011
SMU August 2004 - May 2009
Ensemble Studios (Microsoft Corporation) September 2005 - January 2009
TKO Software February 2005 - August 2005
Petroglyph July 2004 - September 2004
Skills
Xbox 360, Havok, Xbox, Shaders, Game Development, Texturing, Multithreading, Video Games, 3D, HTML 5, PS3, C#, Game Design, OpenGL, Gameplay, HLSL, GLSL, Game Programming, Programming, Computer Graphics, Console, DirectX, Perforce, Computer Games, Artificial Intelligence, User Interface, Maya, Character Animation, Gameplay Programming, Mobile Games, Unity3D, MMO, Unreal Engine 3, Social Games, HTML5, Compression Algorithms
Education
Texas Christian University 2001 — 2004
BS, Computer Science
Advanced Technologies Academy 1996 — 2001
Computer Science
West Coast May 2011 - Present
Harvard Medical School 2002 - 2004
Harvard Business School 2001 - 2002
Vivendi Universal 1998 - 2001
Vivendi Universal Games 1997 - 2001
Knowledge Adventure 1997 - 2001
Havas Interactive 1999 - 2000
Blizzard Entertainment 1998 - 2000
Skills
Animation, Video Editing, Video Production, Video, Digital Media, Audio Engineering, Sound, Editing, Pro Tools
Education
The University of Texas at Austin 1994 — 1996
Elsik
Olle Middle School
Shield Break Studios September 2013 - Present
Blizzard Entertainment March 2013 - September 2013
Blizzard Entertainment March 2012 - February 2013
Blizzard Entertainment March 2010 - April 2012
Business Researchers, Inc January 2009 - March 2010
Business Researchers, Inc November 2007 - January 2009
The George Washington University September 2004 - December 2007
Skills
Market Research, Game Theory, Technical Requirements..., Business Intelligence, Data Mining, Analytics, Data Analysis, SAS, Unix, Databases, Agile Methodologies, SQL, Database Design, OLAP, Expectations Management, Manage client..., Tableau, Microsoft SQL Server, Greenplum, Data Warehousing, Strategy, Analysis, Python, Software Development, Project Management, Online Gaming
Education
The George Washington University 2004 — 2007
Master of Science (M.S.), Computer Science
Tulane University 2000 — 2004
Bachelor's degree, Computer Science, Mathematics
Blizzard Entertainment January 2015 - Present
Blizzard Entertainment March 2011 - February 2015
Blizzard Entertainment November 2009 - March 2011
Blizzard Entertainment May 2008 - December 2009
Disney Toon Studios September 2006 - April 2008
DreamWorks Animation July 2004 - August 2006
DreamWorks Animation June 1996 - July 2004
Robinson's Dept. Store (Formally a unit of May Department Stores, now Macys, Inc.) 1990 - 1993
Robinson's Dept. Store (Formally a unit of May Department Stores, now Macys, Inc) 1987 - 1990
Joskes' Department Store (A Unit of Allied Stores) August 1984 - May 1987
Skills
Video Games, Film, Cinematics, Game Development, Computer Games, Animation, Video, Lighting, Computer Animation, Maya, Management, Visual Effects, Budgets, Film Production, Traditional Animation, Photoshop, Art, Casual Games, Feature Films, Concept Design, 3D, Producing, Craft, Social Games, Creative Direction, Game Design, Mobile Games, Community Engagement, Website Development, IP, Crew Scheduling, Story, Retail
Education
Texas A&M University 1977 — 1982
Bachelor of Business Administration, Marketing
LeapFrog September 2014 - Present
Orange Silicon Valley July 2013 - September 2014
Ayopa Games August 2011 - July 2013
Logitech October 2008 - August 2011
Sega of America, Inc. August 2007 - July 2008
Sega of America, Inc. December 2005 - July 2007
Blizzard Entertainment August 2004 - December 2005
GameSpot May 1998 - November 2000
Computer Gaming World September 1995 - May 1998
Skills
Monetization, Mobile Devices, Casual Games, Public Relations, Community Management, PS3, Marketing, Competitive Analysis, Marketing Strategy, User Experience, Video Games, Creative Direction, Wii, Console, Strategy, Mobile Games, Game Design, Marketing Communications, Content Strategy, Advertising, Business Development, Strategic Partnerships, Business Planning, Online Advertising, Brand Management, Product Marketing, Business Strategy, New Business Development, Team Leadership, Cross-functional Team..., Consumer Electronics, Entrepreneurship, Brand Marketing, Multi-channel Marketing, Marketing Copy, Customer Insight, Customer Experience, Mobile Game Development, Developer Relations, Strategic Leadership, Market Research, Writing, Search Advertising, Website Development, Android, iPhone, Brand Development, Product Management, Content Management, Start-ups
Education
University of California, Berkeley 1991 — 1995
BA, Mass Communications
The Chinese University of Hong Kong 1993 — 1994
Blizzard Entertainment August 2015 - Present
Blizzard Entertainment March 2014 - August 2015
Blizzard Entertainment May 2009 - February 2014
Blizzard Entertainment May 2007 - May 2009
Blizzard Entertainment March 2007 - May 2007
Skills
Technical Support, Troubleshooting, Scripting, SharePoint, Video Games, Game Development, Customer Service, Computer Hardware, Negotiation, Team Leadership, Creative Writing, Public Speaking, Strategic Planning, Marketing, Social Networking, Disaster Recovery, Account Management, Program Management, Customer Satisfaction, Microsoft Office, Research, Leadership, Process Improvement, Sales, Windows 7
Education
Stony Brook University 1998 — 2004
BS, Computer Science
Blizzard Entertainment February 2015 - Present
Unwired Nation, Inc. 2004 - February 2015
Appiction LLC October 2010 - January 2011
Atomic Games 2004 - 2004
BroadQ, LLC 2002 - 2003
Gocho Networks, Inc. 2000 - 2002
Greenleaf Research and Development 1999 - 2000
Electrocast, Inc. 1997 - 1999
Skills
Agile Methodologies, Mobile Applications, Scrum, Software Development, REST, Web Services, Linux, Tomcat, Spring, SaaS, Cloud Computing, Android, Objective-C, XML, Groovy, Grails, Java, jQuery, JavaScript, Enterprise Software, iOS, Node.js, Angular.js, MongoDB, PostgreSQL
Education
The University of Texas at Austin 1996 — 2001
BS, Computer Science
Blizzard Entertainment 2014 - Present
Overwolf 2010 - 2013
Exent Technologies 2007 - 2010
Education
Tel Aviv University 2003 — 2007
BSc, Physics
Tel Aviv University 2003 — 2007
BSc, Electrical Engineering
Alchemy Systems June 2014 - Present
Mennen Entertainment November 2013 - Present
Golfsmith International September 2013 - May 2014
Wayne, A GE Energy Business January 2013 - September 2013
Bioware April 2010 - May 2012
Monkeytrap Games August 2008 - April 2010
Blizzard Entertainment May 2007 - June 2008
Skills
Video Games, Quality Assurance, Game Design, MMO, Testing, Level Design, Test Planning, Scrum, Online Gaming, Xbox 360, Scripting, Software Documentation, Small Business, Hansoft, IP, Computer Games, Perforce, Multiplayer, DevTrack, Game Mechanics, Game Development, Social Games, MMORPG, Unreal Engine 3, Unreal Editor, Casual Games, Test Plan Documentation, Large Scale Testing..., Techinical Art, Small Business Start-Up, IP Creation, Small Studio Management, Outsourcing Coordination, Automated Software..., Automation, Test Automation, QA Engineering, JavaScript, C#, CSS, HTML, PL/SQL, Agile Methodologies, Agile Project Management, Agile Testing, Agile & Waterfall..., Agile Methodolgy, Oracle PL/SQL..., Oracle, Oracle Forms
Education
The University of Akron 2002 — 2007
Economics, Mass Media Production
AirWatch December 2011 - Present
Technovare Systems, Inc. January 2011 - December 2011
Blizzard Entertainment February 2009 - February 2011
Israel Defense Force February 2007 - February 2009
Skills
Software Project..., JavaScript, iOS, Quality Assurance, SaaS, PHP, HTML, SQL, Cloud Computing, Android, Mobile Applications, Technical Support, Enterprise Software, Mobile Device Management, Enterprise Mobility, Sales Engineering, Software Consulting, Enterprise Architecture, Windows Mobile, Windows Phone, Server Management, Windows Server, Mobile Technology, Software Engineering, Mobile Devices, Salesforce.com
Education
The University of Georgia 2002 — 2006
B.A., Cognitive Science
Blizzard Entertainment March 2013 - Present
Skills
Community Management, Social Media, Engagement, Social Networking, Management, Customer Service, Video Games, Online Gaming, MMO, Technical Writing, Training, Computer Games, eSports, Outlook, Recruiting, Microsoft Office, Community Sites, Editing
Education
The University of Texas at Austin 2001 — 2005
Bachelor of Arts, Government
Frisco High School 1996 — 2000
Blizzard Entertainment August 2010 - Present
Crytek November 2005 - March 2011
ComBOTS August 2005 - October 2005
b.comp GmbH January 2000 - June 2005
Skills
Parallel Programming, Compiler Technology, Distributed Systems, Linux, Programming, API, Multithreading, Xbox 360, Python, C++, Visual Studio, Subversion, C, Perl, OpenGL, Computer Graphics, Agile, Win32, Software Engineering, Software Development, Java, Development Tools, Architecture, XML, Optimization, 3D, Scrum, Assembly, DirectX, Game Development, Graphics, Algorithms, PHP, Debugging, OOP, STL, Software Design, CVS, Embedded Systems, Scripting, Threads, Cross-platform..., PS3, Console, Object Oriented Design
Education
Technische Universität Darmstadt 1996 — 2000
Computer Science
Universität des Saarlandes 1992 — 1996
Pre-degree, Computer Science, Mathmatics
SoftLayer, an IBM Company July 2014 - Present
Rackspace, the Open Cloud Company October 2013 - July 2014
Rackspace August 2011 - October 2013
Multi Media Games August 2010 - August 2011
Outernet management May 2008 - September 2009
Blizzard Entertainment July 2007 - May 2008
Austin Independent School District December 2006 - June 2007
Public Storage August 2006 - October 2006
Kids are Kids of Fall Creek May 2006 - August 2006
Texas State Career Services office January 2004 - May 2004
Skills
Troubleshooting, Network Security, Networking, Servers, Solution Architecture, Linux, Sales Engineering, Backup Solutions, Rackspace Cloud, Enterprise Storage, Time Management, Load Balancing, Microsoft Office, DNS, Apache, Network Administration, Unix, Cisco Technologies, Operating Systems, Red Hat Linux, Hardware, MySQL, CCNA, Hybrid Cloud, Firewalls, Cloud Security, Information Security, Customer Service, Tcpdump, Cloud Computing, Cloud Storage, Software Documentation, TCP/IP, Active Directory, Data Center, VPN, Security, Virtualization, IT Solutions, Pre/Post Sales Engineers, Storage Solutions, Intrusion Detection, Customer Presentations, Customer Product...
Education
Texas State University 2004 — 2006
Degree; Baccalaureate of Arts, History
Blizzard Entertainment October 2013 - Present
TeSPA - The eSports Association August 2010 - Present
Red Bull June 2013 - Present
JINK.TV, doing business as Day[9]TV May 2012 - March 2013
Skills
Project Management, Public Speaking, Microsoft Office, Program Management, Engineering, Marketing, Event Management, Business Development, Leadership, Event Planning, Business Strategy, Problem Solving, Event Production, Social Media, Community Development, Start-ups, Social Networking, Social Media Marketing, Proposal Writing
Education
The University of Texas at Austin 2008 — 2013
Bachelor of Science (BS), Aerospace Engineering
The University of Texas at Austin 2008 — 2013
Business Foundations
Trion Worlds, Inc. June 2013 - Present
Blizzard Entertainment August 2012 - May 2013
Pixar Animation Studios September 2011 - August 2012
Texas Center for Applied Technology August 2001 - July 2011
PDI/Dreamworks 2010 - 2010
Skills
MEL, Maya, Python, Modeling, Animation, 3D, Rendering, Renderman, Scripting, 3D visualization, Computer Graphics, Lighting, OpenGL, Game Development
Education
Texas A&M University 2005 — 2011
PhD., Computer Graphics
Texas A&M University 2003 — 2005
Master's degree, Computer Science
Blizzard Entertainment November 2012 - Present
Blizzard Entertainment March 2011 - November 2012
Private Practice February 2009 - May 2011
Ober Kaler July 2008 - February 2009
Special Counsel August 2007 - July 2008
Comcast April 2002 - June 2004
Amazon.com May 1999 - September 2001
Cybercom November 1997 - March 1999
Skills
Customer Retention, MMORPG, Social Networking, MMO, Social Media, Management, Online Gaming, Video Games, Game Development, Customer Service
Education
The University of Texas at Austin
Professional Development Certification, Project Management
University of Baltimore School of Law 2004 — 2007
Juris Doctorate, E-Commerce
Towson University 1993 — 1998
Bachelor of Science, Philosophy and Film
Shane Co. May 2014 - Present
Sympoz February 2013 - April 2014
University of New Mexico May 2012 - December 2012
University of New Mexico May 2012 - August 2012
Choice Hotels International January 2009 - January 2012
Tivo, Inc January 2008 - January 2009
Blizzard Entertainment January 2007 - January 2008
Skills
Customer Service, Microsoft SQL Server, Visio, Networking, Microsoft Office, Windows Server, Windows XP Pro, Mac OS X, VirtualBox, Clonezilla, Ghost Imaging, Mac OS X Server, Okta, Solarwinds, Active Directory
Education
Anderson School of ManagementUniversity of New Mexico 2010 — 2012
Bachelor of Business Administration, Management Information Systems
The University of New Mexico - Robert O. Anderson School of Management 2010 — 2012
Bachelor's degree, Management Information Systems, General
Palo Alto Networks June 2015 - Present
Palo Alto Networks October 2013 - Present
UCLA 2006 - September 2013
Google May 2012 - August 2012
Blizzard Entertainment June 2009 - August 2009
SRI International June 2007 - August 2007
Electronic Arts 2003 - 2006
3DO 2001 - 2003
Skills
Artificial Intelligence, Computer Science, C++, Machine Learning, Software Engineering, C, OpenGL, Algorithms, Java, Business Intelligence, Computer Vision, Distributed Systems, Data Mining, Python, Linux, Programming, Software Development, Research
Education
University of California, Los Angeles 2006 — 2013
PhD, Computer Science
Stanford University 1995 — 2001
BS, MS, Symbolic Systems, Computer Science
Bioware Austin March 2015 - Present
Bioware Austin September 2011 - Present
Bioware Austin July 2010 - July 2011
Blizzard Entertainment August 2008 - May 2009
Minacs January 2008 - July 2008
Schlotzsky's Deli May 2007 - January 2008
IHOP Restaurant August 2005 - May 2007
Skills
Perforce, Game Development, MMO, Gameplay, Video Games, Computer Games, JIRA, Game Design, Quality Assurance, Scripting, Confluence, Amazon Web Services..., Node.js, JMeter, MongoDB, Automated Software..., Load Testing
Education
The University of Texas at Austin 2003 — 2005
Computer Science, Mathematics
Syracuse University 2002 — 2003
Computer Science
Blizzard Entertainment September 2007 - Present
Skills
MMORPG, MMO, Video Games, Online Gaming, Computer Games, Gaming Industry, IEX, Call Centers, Quality Assurance, Customer Experience, Workforce Management, Technical Support
Education
Southwest Texas State University 1999 — 2003
Bachelor of Arts (BA), Mass Communication/Media Studies
Blizzard Entertainment October 2012 - Present
Comsquared Systems February 2007 - September 2012
All Points Logistics November 2004 - December 2006
dabs.com August 2001 - July 2003
Sage October 1997 - December 2000
Skills
SharePoint, Software Documentation, CSS, Web Development, E-commerce, ASP.NET, FrameMaker, JavaScript, Document Management, Microsoft SQL Server, Technical Writing, Technical Documentation, Photoshop, Content Management, User Experience, Structured Authoring, CMS, HTML, XSLT, Microsoft Office, Content Development, RoboHelp, Web Content Management, SQL, Web Content, C#, Databases, Online Help, DITA, Database Design, Web Applications, XML, Dreamweaver, Agile Methodologies, SharePoint Designer, DITA XML, Doxygen, XSL-FO, Wordpress, Visio, Visual Basic, Content Strategy, Information Architecture, Confluence
Education
University of Manchester 1994 — 1997
Bachelor of Arts (B.A.), Medieval and Renaissance Studies
The University of Manchester 1993 — 1997
B.A., Medieval Studies, 2.1.0
Nexon Mobile June 2015 - Present
CREDO Mobile September 2012 - June 2015
Blizzard Entertainment October 2009 - August 2012
U.S. Bank January 2004 - September 2009
Comair 2002 - 2004
Transworld Systems 2001 - 2002
Jillians Entertainment 2000 - 2001
Mudd-N-Flood Outfitters 1997 - 1999
Taos Ski Valley 1996 - 1998
Outdoor Adventures 1995 - 1996
Skills
Call Centers, Customer Satisfaction, Quality Assurance, Team Leadership, Leadership, Coaching, Customer Experience, CRM, Video Games, Team Building, Call Center, Performance Metrics, MMORPG, Customer Service, Customer Engagement, Mentoring Of Staff, Interdepartmental..., Project Management, Key Performance..., Personnel Management, Call Center Development, Transformational..., Change Management, Vision Development, Organizational..., Call Center..., Presentation and..., Conflict Resolution, Goal and Vision Setting, Strategic Policy..., Adult Learning Theory, Agile Methodologies, Goal-driven leader, Highly detail oriented, World Class Customer..., Insourcing, Customer Journey Mapping, Key Metrics, Salesforce, Vendor Relationships, Customer Retention, Cross-functional Team..., Customer Experience..., Business Process..., Workforce Management, Outsourcing, Employee Engagement, Customer Insight, Global Customer Service, Customer Self Service
Education
The Ohio State University
Bachelor of Arts (B.A.), International Studies, Area of concentration: International Business, Minor:Political Science
Blizzard Entertainment November 2014 - Present
Obsidian Entertainment September 2014 - November 2014
Spark Unlimited May 2012 - July 2013
Aegis Medical Systems October 2011 - March 2012
2K Games March 2011 - September 2011
The Secret Garden Restaurant June 2010 - February 2011
Aksys Games August 2008 - January 2009
Global Secure Services June 2003 - December 2007
Skills
Xbox 360, JIRA, Unreal Engine 3, Game Design, Quality Assurance..., Creative Writing, PS3, Technical Writing, Adobe Photoshop, Adobe Illustrator, Illustrator, Photoshop, Gameplay, Test Planning, Test Management, Test Cases, Manual Testing, System Testing, User Acceptance Testing, Game Design Documents, Game Development, Game Mechanics
Education
The Art Institute of California-Orange County 2003 — 2007
Bachelor of Science, Game Art and Design
Kabam July 2013 - Present
Zynga November 2010 - June 2013
Electronic Arts June 2005 - October 2010
Blizzard Entertainment January 2000 - March 2005
Skills
Perforce, Game Development, Xbox 360, Social Games, ActionScript, Computer Games, Game Design, Gameplay Programming, C++, PHP, JIRA, Splunk, RTS, Visual SVN, Microsoft Visual Studio..., Unity3D
Education
The University of British Columbia 1993 — 1998
Bachelor of Science (B.S.), Computer Science, 3.7
Blizzard Entertainment May 2011 - Present
Blizzard Entertainment August 2007 - May 2011
Insurance Services Office May 2006 - January 2007
EBGames June 2000 - November 2005
Skills
Customer Service, Customer Satisfaction, Customer Support, Japanese, French, Video Games, Game Design, Quest Design, Creative Writing, Customer Retention, Customer Insight, Staff Supervision, Employee Management, Call Centers, Customer Experience, MMO, MMORPG, Team Leadership, Technical Support, Time Management, Training
Education
The University of Texas at Austin 2001 — 2008
Bachelor of Arts (B.A.), Asian Studies (Japanese)
Randstad February 2013 - April 2013
Blizzard Entertainment August 2007 - February 2012
Education
The University of New Mexico 2002 — 2005
Music Performance, General