Blue Cross Blue Shield of Louisiana
Headquarters: Baton Rouge, Louisiana, United States Founded: 1934 Subsidiaries: HMO Of Louisiana, Inc., Southern National Life Insurance Company, Inc., Southern National Marketing Co Inc
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423 Blue Cross Blue Shield of Louisiana employees in database. Find out everything there's to know about Blue Cross Blue Shield of Louisiana employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Louisiana Employees
Blue Cross Blue Shield of Louisiana December 2007 - December 2014
Linear AC & Heating March 2011 - May 2013
Prints by Dena January 1999 - September 2003
Skills
Small Business, Customer Service, Customer Satisfaction, Public Speaking, Home, Coaching, Team Building, Retail, Online Advertising, Non-profits, Residential Homes, Entrepreneur, Budgets, Leadership, Social Networking, Strategic Planning
Education
University of Phoenix 2009 — 2011
Associate of Arts in Human Services Management, Social Sciences
Bellaire Sr. High School Bellaire, TX. 1986 — 1990
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Human Services, Addiction
LWCC - Louisiana Workers' Compensation Corporation June 2014 - Present
Allstate May 2012 - February 2014
Blue Cross Blue Shield of Louisiana June 2010 - December 2011
AT&T Mobility January 2005 - June 2010
Skills
Customer Service, Property & Casualty..., Health Insurance, General Insurance
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2001
Bachelor of Science (B.S.), Agricultural Economics
Blue Cross Blue Shield of Louisiana December 2012 - Present
Our Lady of the Lake Regional Medical Center January 2012 - December 2012
Texas Tech University Health Sciences Center July 2011 - December 2011
Texas Tech University Health Sciences Center July 2010 - June 2011
Skills
Pharmacy Practice, Clinical Research, Pharmacists, Medication Therapy..., Hospitals, Managed Care, Clinical Pharmacy, Pharmacy, Ambulatory Care, Cardiology, Medicine, Pharmacy Automation, Utilization Management, Healthcare
Education
University of Louisiana at Monroe 2004 — 2010
Doctor of Pharmacy (Pharm.D.), Pharmacy
Blue Cross Blue Shield of Louisiana June 2014 - Present
National Government Services March 2008 - July 2013
WellPoint August 2002 - March 2008
National Government Services August 1999 - August 2002
Aperature Credentialing August 1998 - August 1999
Diamond Brokerage August 1996 - August 1998
Skills
Data Analysis, Policy Analysis, Microsoft Office, Business Analysis, Business Planning, Workflow Analysis, Workforce Planning, Workforce Management, Workflow Design, Staff Training, Staff Management, Staff Mentoring, Documentation, Document Management, Marketing, Product Marketing, Sales, Merchandising, Management, Software Documentation, Training, Analysis, Project Management
Education
Southeastern Louisiana University 1996 — 1997
University of South Alabama 1994 — 1996
Pure Romance by Leann Westman July 2012 - Present
Inception Genealogy December 2010 - Present
Avalon Hotel Group 2011 - 2011
Blue Cross Blue Shield of Louisiana 2008 - 2008
Skills
Cpr Certified, Research, Event Planning, Public Speaking, Customer Service, Microsoft Office, Training, PowerPoint, Microsoft Word, Microsoft Excel, Fundraising, Teaching, Leadership, Nonprofits, Time Management, First Aid, Community Outreach
Education
Southeastern Louisiana University
University of Louisiana at Lafayette
English
Federal Reserve Bank of Dallas July 2011 - Present
Federal Reserve Bank of Dallas June 2010 - December 2010
Foxy's Fitness for Women November 2008 - August 2009
Blue Cross Blue Shield of Louisiana June 2008 - August 2008
Wal-Mart August 2007 - May 2008
Department of Revenue February 2007 - August 2007
LSU Shreveport Hospital June 2006 - August 2006
Skills
SharePoint, EMS, Project Planning, Project Coordination, Crucible, Fisheye, Cloud Computing, SQL, ITIL, Active Directory, SDLC
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2011
B.S., Computer Science
Southern University at Shreveport 2004 — 2006
Computer Science, Computer Science
Blue Cross and Blue Shield of Louisiana August 2014 - Present
Blue Cross Blue Shield of Louisiana February 2013 - August 2014
Louisiana Citizens Property Insurance Corporation March 2012 - February 2013
Stanley Morgan- Smith Barney October 2011 - March 2012
Aon Hewitt July 2011 - September 2011
Wells Fargo Bank September 2010 - May 2011
Hammerman & Gainer Consultants June 2009 - August 2010
Providence Consultation Firm February 2008 - May 2009
Louisiana Disaster Recover February 2007 - June 2008
U.S. Army June 2000 - March 2007
Skills
Change Management, Project Management, Strategic Planning, Leadership, Insurance, Employee Benefits, Analysis, Training, Requirements Gathering, Organizational..., Human Resources, Management, Vendor Management, Program Management, Software Documentation, Recruiting, Business Analysis, Process Improvement, Team Building
Education
Southern University
MA, Public Policy/Political Science
Southern University
Bachelor of Science, Urban Forestry/Environmental Science
Southern University and Agricultural and Mechanical College at Baton Rouge
Doctor of Philosophy (Ph.D.), Urabn Forestry
CVS Health June 2015 - Present
VentureSpire LLC November 2014 - Present
National Committee on Vital and Health Statistics (NCVHS) June 2011 - Present
Blue Cross Blue Shield of Louisiana December 2003 - December 2014
LAMMICO August 2007 - December 2013
Louisiana Health Care Quality Forum June 2007 - June 2012
Pan-American Life Insurance Company January 1998 - December 2003
Louisiana Technology Council 1999 - 2003
Deloitte Consulting April 1995 - January 1998
Loan America Financial Corporation June 1989 - April 1995
Skills
IT Strategy, Program Management, Vendor Management, Project Management, Healthcare Information..., Insurance, Process Improvement, Business Analysis, HIPAA, Team Building, Business Intelligence, Health Insurance, Enterprise Architecture, Executive Management, Healthcare, Outsourcing, SDLC, Budgets, Disaster Recovery, Information Technology, PMO, Business Process..., Visio, Security, Leadership, Governance, IT Management, Access, Financial Management..., Technology Management
Education
University of Miami
BS, Systems Analysis
South Kent School
The King's School
Union College
Electrical Engineering
Blue Cross Blue Shield of Louisiana March 2013 - Present
Blue Cross Blue Shield of Louisiana July 2009 - March 2013
USI Insurance Services June 2007 - June 2009
Zea Rotisserie & Grill June 2006 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Press Releases, Sponsorship, Customer Service, Strategic Planning, Product Marketing, Advertising, Sales, Logistics Management, PowerPoint, Administrative..., Business Development, Events, Hospitality, Invoicing, Social Networking, Organization, Creative Writing, RFP Design, RFP Generation, Account Management, Marketing, Market Analysis, Food & Beverage, Insurance, Employee Benefits, Social Media, Health Insurance, Event Planning, Marketing Communications, Negotiation, Public Speaking, Business Analysis, Brokers, Research, Healthcare, Market Research, Event Management, Editing, Management, Public Relations, Direct Marketing
Education
University of New Orleans 2001 — 2006
Bachelor of Science (BS), Marketing
Blue Cross Blue Shield of Louisiana May 1980 - Present
Skills
Business Analysis, Health Insurance, SDLC, HIPAA, Software Documentation, Healthcare Information..., Process Improvement, Requirements Analysis, Analysis, Business Requirements, Systems Analysis, Six Sigma, Leadership, Business Process..., Insurance, Testing, Claim, Requirements Gathering, Visio, SharePoint, Vendor Management
Education
University of Phoenix 1999 — 2001
BS, Information Technology
Magellan Behavioral Health April 2014 - Present
Blue Cross Blue Shield of Louisiana March 2011 - April 2014
Blue Cross Blue Shield of Louisiana July 2008 - March 2011
Blue Cross Blue Shield of Louisiana March 2006 - July 2008
Blue Cross Blue Shield of Louisiana November 2001 - March 2006
Blue Cross Blue Shield of Louisiana December 1998 - November 2001
Skills
SharePoint, Access, Testing, Project Management, Quality Assurance, Test Planning, Quality Center, Requirements Analysis, Integration, Project Planning, Business Analysis, Visio, Microsoft Office, MS Office Suite, HP Quality Center, Typing-85 WPM, Agile & Waterfall..., Facets 5.01, CIMS, QTP, SQL, HIPAA, Software Quality..., Microsoft Excel, Claims Test Pro..., Process Improvement
Education
University of Phoenix 2010 — 2012
Masters of Arts, Education, 3.75
University of Phoenix 2008 — 2009
Masters of Business Administration, 3.82
Southeastern Louisiana University 2004 — 2007
Bachelors
East Ascension High School
East Ascension High School
Blue Cross Blue Shield of Louisiana October 2004 - Present
KCS Managment Company August 1998 - October 2001
Pan American Life Insurance Company August 1995 - August 1998
Skills
Bilingual-Spanish, Management, Marketing Management, Fine Art, Fine Art Photography, Health Insurance, sales, Health, Insurance, Employee Benefits, Dental, Customer Relations, Public Relations, Negotiation, Public Speaking, Customer Service, Account Management, Strategic Planning, Marketing Strategy, New Business Development, Team Building, Dentistry, Sales, Disability Insurance, Medicare, Benefits Administration, Healthcare, Marketing, Underwriting, Brokers, Program Management, Health Savings Accounts, Small Business, Customer Retention, Claim, Claims Management, HIPAA, General Insurance
Education
St.Mary's Dominican 1989 — 1991
Associate, Legal Administration
University of New Orleans 1982 — 1989
B.S. Liberal Arts, Languages and Arts
Seton Academy 1976 — 1980
High School, High Shcool
Blue Cross Blue Shield of Louisiana March 2003 - Present
Saks Fifth Avenue March 1997 - March 2003
Skills
AIX, TSM, Data Center, VMware, Disaster Recovery, VMware ESX, Storage, Virtualization, Backup Solutions, Business Continuity, Servers, Enterprise Architecture, Solution Architecture, Clariion, Citrix
Education
University of Southern Mississippi 1987 — 1994
BS/MS, Electrical and Electronics Engineering
Blue Cross Blue Shield of Louisiana August 2004 - Present
LSU Healthcare Network October 2001 - August 2004
Education
University of New Orleans 1999 — 2004
BS, Healthcare Administration
Blue Cross Blue Shield of Louisiana January 2010 - Present
Skills
Business Analysis, Program Management, Employee Benefits, PeopleSoft, Team Building, Leadership, Strategic Planning, Microsoft Excel, Business Process..., HIPAA, Insurance, Analysis, Vendor Management, Requirements Analysis, Call Centers, Process Improvement, Customer Service, Health Insurance, Visio, Public Speaking, Access, Software Documentation, Performance Management, SharePoint, Benefits Administration, SDLC, Management, Training
Education
University of Phoenix 2011 — 2013
Information Technology
Baton Rouge General Medical Center August 2015 - Present
Gulf Coast Teaching and Family Services May 2008 - September 2015
Southern University and A&M College System September 2013 - March 2015
Blue Cross Blue Shield of Louisiana January 2004 - October 2011
Volunteers of America 2003 - 2004
Skills
Customer Service, Leadership, Training, Mental Health, Diversity Training, International Business, Vendor Relationships, Cultural Diversity, Chinese, Chinese culture, Vendor Management Skills, Public Speaking, Management, Healthcare, Human Resources, Fundraising, Microsoft Word, Research, Strategic Planning, Insurance, Microsoft Office, Budgets
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources Development and International Business, A
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2001
Bachelor's degree, Rehabilitation Services and Psychology minor
Baker High School 1994 — 1997
Diploma, COE
Precision Task Group July 2013 - Present
PEMCO April 2013 - July 2013
Northern Arizona University August 2012 - March 2013
University of Puget Sound May 2012 - August 2012
InterContinental Hotels Group May 2010 - April 2012
Euro RSCG 2007 - June 2010
Blue Cross Blue Shield of Louisiana 2006 - 2007
InterContinental Hotels Group 2003 - 2006
Harris Corporation 2000 - 2003
Kforce Inc. 1998 - 2000
Skills
PeopleSoft Financial, PeopleSoft Workflow, PeopleSoft AWE, PeopleSoft Approval..., PeopleSoft ePro, PeopleSoft eProcurement, PeopleSoft Purchasing, PeopleSoft PO, PeopleSoft Payables, PeopleSoft Accounts..., PeopleSoft AP, PeopleSoft
Education
The University of Memphis 1982 — 1986
BBA, MIS
Fugro Consultants, Inc. April 2012 - Present
Bayou Inspection Services, Inc. (d/b/a Bayou Testers & X-Ray Services) July 2010 - April 2012
Prudential Financial October 1999 - October 2005
Northern Life Insurance Company March 1998 - February 1999
Examco, Inc. October 1992 - February 1998
IDS Financial Services February 1991 - October 1992
Blue Cross Blue Shield of Louisiana January 1990 - February 1991
Skills
Software Documentation, Analysis, Project Management, Petrochemical, Change Management, NDT, Team Building, Insurance, Auditing, Metal Fabrication, Strategic Planning, Customer Satisfaction, Strategic Financial..., Subsea Engineering, Supervisory Skills, UT, Time Management, Sales, Operations Management, Quality Control, Program Management, Process Improvement, Pipelines, Management, Contract Management
Education
The Ocean Corporation 2008 — 2009
Diploma, NDT Technology (ET, MT, PT, RT, UT, VT)
University of Southern Mississippi 1975 — 1980
B.S. in Business Administration, Accounting
C. J. Brown Realtors September 2014 - Present
Mary Kay Inc. January 2010 - Present
Blue Cross Blue Shield of Louisiana February 2003 - April 2006
Skills
Coaching, Personal Development, Training, Small Business, Public Speaking, Customer Service, Marketing, Sales, Leadership, Social Media, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Event Planning, Public Relations, Strategic Planning
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1999
Bachelor of Arts (B.A.), Political Science and Government
UT Southwestern Medical Center at Dallas July 2012 - July 2013
UT Southwestern Medical Center at Dallas July 2010 - July 2012
Parkland Hospital October 2008 - July 2010
Blue Cross Blue Shield of Louisiana April 2007 - July 2008
Wells Fargo Home Mortgage November 2005 - April 2007
Skills
Microsoft SQL Server, Oracle SQL, SSRS, SSAS 2008, SSIS, Report Writing, Crystal Reports, Executive Reporting, Customer Service, Database Design, Financial Reporting, Data Analysis, Problem Solving, Microsoft Excel, Excel Services, Data Cubes, Project Management, Epic Resolute..., Epic Resolute Hospital..., Epic Inpatient, Databases, HL7, Hospitals, Software Documentation, Healthcare, Process Improvement, Epic Systems, Leadership, Visual Basic
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1996 — 2003
B.S., Computer Science
Altegra Health October 2014 - Present
Lovelace Health System July 2012 - October 2014
Blue Cross Blue Shield of Louisiana 2007 - November 2012
AmerisourceBergen Specialty Group / US Bioservices 2003 - 2007
BANK ONE (NOW JP MORGANCHASE) 2002 - 2003
ALLIANCE DATA SYSTEMS 1997 - 2001
Skills
SaaS, Cross-functional Team..., Strategic Planning, SDLC, Integration, Management, Process Improvement, Outsourcing, Leadership, Data Center, Enterprise Software, IT Strategy, Vendor Management, IT Management, Software Project..., Healthcare, Program Management, Start-ups, Consulting, Information Technology, Organizational..., Telecommunications, Business Analysis, ERP, Business Intelligence, E-commerce, Change Management, Contract Negotiation, Strategy, Project Management, Data Warehousing, Project Portfolio..., PMO, Business Process..., PMP, Enterprise Architecture, HIPAA, Disaster Recovery, Requirements Analysis, Requirements Gathering, SharePoint, Healthcare Information..., Medicaid, Health Insurance, Medicare, Executive Management, Business Process, Governance, Business Requirements
Education
Spring Garden College
Christus St Frances Cabrini July 2014 - Present
Lane Regional Medical Center January 2013 - July 2014
Apollo Behavioral Health Hospital November 2011 - January 2013
Clarity Hospice February 2009 - November 2011
Our Lady of the Lake Regional Medical Center February 2002 - November 2007
Blue Cross Blue Shield of Louisiana 2000 - 2001
Skills
Nursing, Case Management, Home Care, Utilization Management, Healthcare, Patient Advocacy, Healthcare Management, Nursing Education, Critical Care, Hospitals, Acute Care, Patient Safety, Medicare, Disease Management, Health Education, Microsoft Excel, Microsoft Word, Quality Assurance, Quality Management, Quality Auditing
Education
Southeastern Louisiana University 1991 — 1995
Bachelor of Science in Nursing, Registered Nursing
NASCO April 2012 - Present
NASCO October 2006 - March 2012
NASCO, LLC January 2005 - September 2006
NASCO, LLC November 1998 - August 2006
NASCO LLC July 1997 - October 1998
Blue Cross Blue Shield of Louisiana March 1991 - May 1996
Blue Cross Blue Shield of Louisiana March 1990 - May 1996
Community Kitchens 1985 - 1990
Community Coffee 1985 - 1990
Skills
Knowledge Management, SharePoint, Team Leadership, Leadership, Cross-functional Team..., Techncial Writing, Change Management, Process Improvement, SDLC, Vendor Management, Business Analysis, PMP, Requirements Analysis, PMO, Program Management, Business Process, Software Project..., Visio, Project Management, Team Building, Strategic Planning, Management, Requirements Gathering, Project Portfolio..., Integration, Telecommunications, IT Strategy, Analysis, Management Consulting, Business Process..., Project Planning, Consulting, Business Intelligence, Software Documentation, Quality Assurance, Enterprise Software, Risk Management, Resource Management, Product Management, IT Management, Enterprise Architecture, Strategy, Adobe FrameMaker, Microsoft Office
Education
University of South Alabama
B.S.
Blue Cross Blue Shield of Louisiana November 2003 - Present
Cendant Corporation 1999 - 2003
PricewaterhouseCoopers 1996 - 1999
Skills
Vendor Management, Program Management, PMO, SDLC, IT Strategy, Process Improvement, Business Analysis, Strategic Planning, Project Portfolio..., Business Process..., Governance, Risk Management, Strategy, Change Management, Outsourcing, Leadership, Management, Consulting, Management Consulting, Cross-functional Team..., Team Building
Education
Tufts University 1969 — 1973
Bachelor of Arts (B.A.)
Williams December 2012 - July 2015
Chesapeake Energy March 2011 - December 2012
Amedisys June 2010 - August 2010
Jefferson Wells (for La Dept of Children & Family Services) January 2010 - April 2010
Blue Cross Blue Shield of Louisiana July 2009 - December 2009
Deloitte Consulting January 2008 - July 2009
Blue Cross Blue Shield of Louisiana November 2001 - January 2008
Oracle -- PeopleSoft February 2000 - June 2001
Skills
PeopleSoft, Requirements Analysis, Process Engineering, PMO, PeopleTools, Functional..., Functional Design, Functional Analysis, Software Quality..., Software Design, Software Implementation, System Integration..., Interface Design and..., Organizational Change, Software Training, Organizational..., Data Management, Change Management, User Interface Design, Project Planning, Integration, Leadership, Software Documentation, Project Management, Training, Program Management, Requirements Gathering, Testing, SharePoint, Business Analysis, Business Intelligence, Quality Assurance, PMP, Vendor Management, Cross-functional Team..., Analysis, Systems Analysis, Access, Business Requirements, Oracle, Visio, Data Analysis, Hands-on Training, Business Process, Management, Strategic Planning, Process Improvement, SDLC, Consulting
Education
University of Phoenix 2003 — 2004
MA, Organizational Management
Southern University and Agricultural and Mechanical College at Baton Rouge 1990 — 1991
None, Accounting
Southern University and Agricultural and Mechanical College at Baton Rouge 1980 — 1985
BS -- Marketing
Triple H Insurance @ Hixson Auto August 2015 - Present
Self Employed March 2015 - Present
Blue Cross Blue Shield of Louisiana November 2006 - March 2015
Skills
Disability Insurance, Health Insurance, Health Savings Accounts, Claim, Customer Service, Employee Benefits, Life Insurance, New Business Development, Strategic Planning, Team Building, Term Life Insurance, Underwriting, Whole Life, Sales, Insurance, Marketing, Property, Microsoft Office, Sales Management, Account Management, Brokers, General Insurance
Education
University of Louisiana at Monroe 1978 — 1980
Marketing
Blue Cross Blue Shield of Louisiana August 2015 - Present
ACS - Xerox January 2013 - August 2015
The Home Depot/Home Depot.com August 2011 - October 2012
The Home Depot/Home Depot.com July 2008 - October 2012
The Home Depot/Home Depot.com July 2008 - October 2012
The Home Depot/Home Depot.com July 2007 - July 2008
The Home Depot/Home Depot.com December 2004 - July 2008
Richards Honda February 2004 - July 2004
Skills
Customer Satisfaction, Customer Retention, Team Building, Process Improvement, Customer Service, Microsoft Office, Multi-channel Retail, Customer Engagement, Business Relationship..., People Development, Customer Management, Lead Management, Analysis, Customer Experience, Leadership, Management, Outlook, Team Leadership, Training, Sales, Business Process, Inventory Management, Call Centers, Employee Training, Cross-functional Team..., Forecasting, Time Management, Performance Management, Social Media, Business Process..., Visio, Employee Relations, Recruiting, Coaching, Data Entry, Project Management, Human Resources, PowerPoint, Six Sigma, Microsoft Excel, Cold Calling, Marketing
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1998 — 2003
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Peoples Health September 2013 - September 2014
BlueCross BlueShield of NC April 2005 - September 2013
Blue Cross Blue Shield of Louisiana June 2004 - April 2005
TEKsystems October 2003 - May 2004
General Health System January 2000 - December 2002
General Health System January 1997 - December 1999
General Health System February 1994 - December 1996
IBM 1985 - 1991
Skills
SDLC, PMP, PMO, Business Analysis, Vendor Management, Requirements Analysis, Project Portfolio..., Program Management, SharePoint, Agile Methodologies, Software Project..., Agile Project Management, Business Requirements, Visio, Requirements Gathering, Resource Management, Scrum, MS Project, Process Improvement, Project Delivery, Project Management, Healthcare Information..., Business Process, Integration, Leadership, Waterfall, Business Process..., IT Management, IT Strategy, Systems Analysis, Software Documentation, Business Intelligence, Microsoft Project
Education
Tulane University - A.B. Freeman School of Business 1997 — 1999
MBA, Management
Southern University and Agricultural and Mechanical College at Baton Rouge 1982 — 1986
B.S., Computer Science
Blue Cross Blue Shield of Louisiana
Skills
Health Insurance, Account Management, Insurance, Managed Care, Employee Benefits
Education
University of Louisiana at Monroe 1998 — 1999
Master of Education (M.Ed.), Kinesiology and Exercise Science
University of Louisiana at Monroe 1994 — 1998
Bachelor of Science (BS), Kinesiology and Exercise Science
Foundry9 April 2012 - Present
Foundry9 January 2012 - Present
Bentley Systems January 2005 - April 2013
Lamar Advertising November 2002 - December 2004
Blue Cross Blue Shield of Louisiana May 2002 - November 2002
DCSS May 2000 - May 2002
Skills
Software Project..., Software Development, .NET, C#, C++, ASP.NET, Java, Microsoft SQL Server, Visual Studio, XML, JavaScript, SQL, Visual Basic, VB.NET, HTML, fly in hurricane to work, Object Oriented Design, Programming, SDLC, Software Engineering, Software Design, Scrum, Web Applications, jQuery
Education
University of Southern Mississippi 1997 — 2000
Bachelor of Science, Software Engineering Technology
Hub International November 1999 - Present
Blue Cross Blue Shield of Louisiana August 1992 - November 1999
Skills
Strategic Planning, Insurance, Self-funded, Employee Benefits, Employee Wellness, Leadership, Healthcare, Strategic Communications, Customer Service, Management, Health Insurance, CRM, Sales, Workers Compensation, Brokers, Disability Insurance, Professional Liability, Life Insurance, Underwriting
Education
University of South Alabama 1986 — 1990
Bachelor of Science, Continuing Education
Herbalife August 2015 - Present
US Department of Homeland Security August 2014 - Present
US Department of Homeland Security September 2013 - September 2014
Blue Cross Blue Shield of Louisiana March 2010 - August 2013
Blue Cross Blue Shield of Louisiana August 2007 - March 2010
Skills
Administrative..., Data Entry, Outlook, Spreadsheets, Microsoft Excel, PowerPoint, Invoicing, Microsoft Office, Fax, PeopleSoft, Payroll, 10 Key, Access, Government, Microsoft Word, Administration, Research, Policy, Administrative..., Analysis, Human Resources, Training, Public Speaking, Leadership
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2015 — 2017
Master of Public Administration (MPA), Finance, General
University of Phoenix 2008 — 2011
Business Administration, Administration/Accounting
University of Phoenix 2008 — 2011
Bachelor of Business Administration (BBA), Accounting and Business/Management
Excellus BCBS July 2013 - August 2013
WPS Health Insurance July 2012 - November 2012
AmeriHealth Caritas February 2012 - April 2012
Blue Cross Blue Shield of Louisiana November 2011 - January 2012
Lovelace Health System June 2011 - September 2011
UnitedHealth Group March 2010 - May 2011
Availity October 2009 - January 2010
Universal American March 2009 - June 2009
Baylor Health Care System October 2008 - January 2009
Affinity Health Plan October 2006 - January 2008
Skills
Facets Expertise, Benefit Configuration, Pricing Configuration, Data Warehousing, Data Modeling, Integration, HIPAA, Business Objects, SDLC, Requirements Analysis, Healthcare Information..., Requirements Gathering, Visio, Business Analysis, Business Intelligence, SharePoint, Healthcare, SSIS, EDI, Software Project..., Business Requirements, Microsoft SQL Server, ETL, Testing, Medicare, Business Process, Databases, Oracle, Crystal Reports, Medicaid, Access, Process Improvement, Software Documentation, Vendor Management, Health Policy, Software Implementation, Healthcare Industry, Systems Analysis, Business Process..., Management, PMP, Data Analysis, MS Project, Disaster Recovery, Program Management, Managed Care, Enterprise Architecture, Quality Assurance, Healthcare Consulting, IT Strategy
Education
Tulane University 1986 — 1990
BA, English
The University of Dallas 1991 — 1993
MBA, HSM - Masters of Business Adminstration
Culver Girls Academy 1983 — 1986
Prep School, High School
Blue Cross and Blue Shield of Louisiana August 2015 - Present
Blue Cross Blue Shield of Louisiana July 2011 - Present
Louisiana Department of Insurance July 2009 - July 2011
Frogmore Plantation & Cotton Gins June 2005 - July 2009
Louisiana Secretary of State July 2003 - May 2006
Skills
FileNet, AIX, Business Process..., Enterprise Architecture, Business Process Design, DB2, Enterprise Content..., Document Management, Solution Architecture, Websphere, Oracle, Web Services, VB.NET, Information Management, WebSphere Application..., Records Management, Application Architecture, Enterprise Software, Document Imaging, SharePoint, IIS
Education
University of Mississippi 1999 — 2003
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Starmount Life Insurance March 2015 - Present
Starmount Life Insurance October 2008 - March 2015
Blue Cross Blue Shield of Louisiana December 2006 - August 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Data Dental, Dentrix, Trizetto, Quantum Choice, Call Quality, Call Logging, Call Reporting, Group Benefit Plans, Training, 10 Key, Call Centers, Customer Satisfaction, Data Entry, Insurance, Team Building, Leadership, Microsoft Word, Management, Coaching, Outlook, Social Networking, Time Management, Social Media, PowerPoint, Health Insurance, Employee Training, Troubleshooting
Education
Southeastern Louisiana University 2001 — 2004
Community Christian Academy 1984 — 1989
High School Diploma
UnitedHealth Group March 2015 - Present
UnitedHealth Group January 2013 - March 2015
UnitedHealth Group June 2011 - January 2013
UnitedHealth Group February 2006 - June 2011
UnitedHealth Group August 1995 - February 2006
Blue Cross Blue Shield of Louisiana 1993 - 1995
Lafayette General Medical Center 1991 - 1993
James C Ingram, Jr, MD 1990 - 1991
Lafayette General Medical Center 1989 - 1990
Skills
Medicare, Medicine, Disease Management, HEDIS, Case Management, Medicaid, Quality Improvement, Utilization Management, Healthcare Consulting, Managed Care, Physicians, Home Care, Acute Care, Nursing, HIPAA, NCQA, Healthcare Management, EMR
Education
University of Phoenix 2005 — 2007
MSN, MBA-HCM, Nursing
University of Louisiana at Lafayette 1985 — 1989
BSN, Nursing
Sunera LLC April 2015 - Present
Blue Cross Blue Shield of Louisiana September 2012 - March 2015
Raymond James Financial Inc. October 2011 - August 2012
Blue Cross Blue Shield of Louisiana September 2010 - October 2011
First Advantage Corporation March 2006 - March 2010
SYKES Enterprises, Incorporated November 2005 - March 2006
CP Ships / KPMG November 2004 - November 2005
Skills
Visio, Business Process..., Governance, SDLC, Risk Management, IT Audit, Management, Sarbanes-Oxley Act, Software Documentation, Analysis, Internal Audit, Risk Assessment, Auditing, Business Process, IT Management, IT Operations, Program Management, Quality Assurance, Information Technology, Information Security, MS Project, Project Management, PCI DSS, Financial Reporting, Change Management, Internal Controls, CRM, Enterprise Risk..., Project Planning, Requirements Gathering, Affordable Care Act, Agile Methodologies, Agile Project Management, Agile & Waterfall..., Records Management, Information Management, Process Improvement, Business Analysis
Education
University of South Florida
Bachelors, Business Communications
Villanova University
Pursuing Masters certificate, Project Management
MAX Digital March 2012 - Present
Blue Cross Blue Shield of Louisiana July 2011 - March 2012
FirstLook and MAX Systems 2009 - July 2011
Symbio Solutions July 2008 - August 2009
Perot Systems July 1998 - July 2008
Skills
ASP.NET, IIS, .NET, C#, Microsoft SQL Server, Visual Studio, AJAX, Software Development, T-SQL, SQL, JavaScript, jQuery, TFS, Hive, Amazon Web Services..., Cloud Computing, WCF, Web Development, Agile Methodologies, COBOL, Test Driven Development, REST, Web Services
Education
Texas State University
Blue Cross Blue Shield of Louisiana March 2013 - Present
Louisiana Department of Revenue November 2010 - March 2013
Southern University and A&M College System August 2003 - May 2012
Louisiana Department of Revenue July 2009 - November 2010
Advance America/ National Cash Advance June 2008 - March 2009
Skills
Nonprofits, Analysis, Public Policy, Community Outreach, Microsoft Office, Policy, Government, Public Speaking, Accounting, Fundraising, Customer Service, Policy Analysis, Non-profits, Microsoft Word, Data Entry, Team Building, Political Consulting, State Government, Outlook, Economic Development, Project Management, Grants, Healthcare, Public Health Education, Grantsmanship, Tax Advisory, Tax Compliance, Health Advocacy, Training & Development, Personal Training
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2009 — 2012
Masters, Public Aministration
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2008
Bachelors of Arts, Political Science
Jericho Road Episcopal Housing Initiative February 2015 - Present
Greater New Orleans, Inc. September 2014 - December 2014
Blue Cross Blue Shield of Louisiana January 2013 - June 2014
Blue Cross Blue Shield of Louisiana January 2012 - January 2013
Skills
Marketing Communications, Marketing, Facebook, Marketing Strategy, Market Research, Photoshop, Social Networking, Microsoft Office, PowerPoint, Analysis, Business Development, Marketing Research, Press Releases, Management
Education
Tulane University 2014 — 2015
Master of Sustainable Real Estate Development, Architecture
Louisiana State University (LSU) 2008 — 2012
Bachelor of Science, Arts, Marketing
King Street Capital Management October 2014 - Present
Greencastle Associates Consulting February 2014 - October 2014
Blue Cross Blue Shield of Louisiana October 2012 - February 2014
University of New Orleans August 2008 - October 2012
Livingston Parish School Board May 2003 - August 2007
Skills
Microsoft Office, Data Analysis, Analysis, Customer Service, Microsoft Word, Project Management, Training, Troubleshooting, Healthcare, Business Analysis, English, Management, Windows, Program Management, Disaster Recovery, XP, Software Documentation, Change Management, Security, System Administration, Help Desk Support, Testing, IT Management, Process Improvement, Team Leadership, Strategic Planning, Leadership, Project Planning, Databases, Networking, Citrix, Technical Support, Windows XP
Education
Tulane University - A.B. Freeman School of Business 2004 — 2008
Bacherlor of Science, ISDS
HealthEdge March 2011 - Present
Blue Cross Blue Shield of Rhode Island November 2008 - February 2011
HealthNow New York Inc. August 2008 - November 2008
Capital Blue Cross November 2006 - August 2008
Priority Health March 2006 - October 2006
Blue Cross Blue Shield of Louisiana January 2006 - March 2006
Oleen Pinnacle Healthcare Consulting September 1995 - January 2006
Humana October 2005 - December 2005
Premera Blue Cross October 2005 - December 2005
Keystone Mercy Health Plan April 2005 - August 2005
Skills
Healthcare Information..., Microsoft SQL Server, SQL, Databases, Testing, XML, Sybase, Visual Basic, SDLC, Analysis, HIPAA, Requirements Analysis, Business Analysis, Access, Visio, Data Warehousing
Education
University of Maryland University College 1993 — 1996
B.S., Computer and Information Science
Blue Cross and Blue Shield of Louisiana October 2013 - Present
North Oaks Health System May 2008 - June 2013
Blue Cross Blue Shield of Louisiana December 2005 - April 2008
Whitney National Bank June 1998 - October 2005
Skills
PMO, PMP, Visio, Management, SDLC, Business Analysis, Budgets, Project Management, Requirements Analysis, MS Project, SharePoint, Program Management, Business Process...
Education
University of New Orleans
BGS, Systems Management
Southeastern Louisiana University
AS, Computer Science
Blue Cross and Blue Shield of Louisiana April 2015 - Present
Blue Cross Blue Shield of Louisiana June 2012 - Present
Ricoh Americas Corporation August 2011 - June 2012
Barrister Global Services Network January 2011 - July 2011
Gilsbar Inc November 2008 - June 2010
Coventry Health Care of Louisiana August 2002 - August 2008
Skills
Organization, project management,..., Sales, Contract Negotiation, Management, Training, Marketing, Employee Benefits, Strategy, Recruiting, Sales Process, CRM, Human Resources, Networking, Project Management, Coaching, Customer Service, Budgets
Education
Health & Life License for the State of Louisiana 2002 — 2011
University of Phoenix 2002 — 2005
BS, Business Management e Business
University of Phoenix 2004 — 2004
HR Certification, Human Resources
Blue Cross Blue Shield of Louisiana June 2010 - Present
Blue Cross and Blue Shield of Louisiana May 2005 - Present
Bellsouth Telecommunications, Inc March 2003 - March 2005
Bellsouth Inc. June 2003 - February 2005
Cingular Wireless November 2000 - October 2002
Cingular Wireless/Bellsouth Mobility October 2000 - August 2002
United States Postal Service November 1998 - November 2000
Radio Shack February 1996 - February 2000
Skills
HIPAA, Customer Service, Call Center, Process Improvement, Benefits Administration, PeopleSoft, Healthcare, Business Analysis, Microsoft Excel, SharePoint, Management, Data Analysis, Microsoft Word, Software Documentation, Call Centers, Vendor Management, Training, Outlook, Technical Support, Leadership, Customer Retention
Education
Axia College at University of Phoenix 2008 — 2010
Associate of Science (A.S.), Criminal Justice and Corrections
University of Phoenix 2008 — 2010
Associate’s Degree, Criminal Justice/Law Enforcement Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1994
Journalism
Blue Cross and Blue Shield of Louisiana May 2015 - Present
Blue Cross Blue Shield of Louisiana August 2011 - May 2015
American Express 2006 - July 2011
Jacobs 2004 - 2006
Skills
Project Management, Project Planning, Strategic Planning, SDLC, Visio, Business Analysis, Software Documentation, Vendor Management, Management, Budgets, Testing, SQL, Business Process..., Software Project..., Process Improvement, Integration
Education
University of Phoenix 1998 — 2005
Masters, Computer Information Systems
GDC Consulting, LLC March 2012 - Present
Blue Cross Blue Shield of Louisiana March 2009 - Present
BDPA 2005 - Present
Skills
Strategic Planning, Team Leadership, Software Documentation, Analysis, Team Building, Program Management, Project Planning, Microsoft Office, SQL, Troubleshooting, Databases, Data Analysis, Training, SharePoint, SDLC, Requirements Analysis
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1974 — 1978
BS, Secondary Education
Blue Cross Blue Shield LA November 2000 - Present
Blue Cross Blue Shield of Louisiana October 2000 - Present
Blue Cross Blue Shield of Louisiana 2000 - 2009
Skills
Visio, SDLC, Business Analysis
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 1998
Pourvoir Pharmaceutical, LLC August 2013 - Present
Pathways Behavioral Health May 2012 - August 2013
Magellan Health Services January 2012 - April 2012
Baton Rouge College June 2010 - January 2012
Center for Practical Health Reform January 2004 - May 2010
Ultix Technologies January 2008 - December 2008
Blue Cross Blue Shield of Louisiana 1978 - 2004
Blue Cross Blue Shield of LA 1978 - 2004
Skills
Vendor Management, Process Improvement, Hospitals, Change Management, Behavioral Health, Management, Training, Healthcare, Public Speaking, HIPAA, Project Planning, Strategic Planning, Business Process..., Business Intelligence, Business Analysis, Program Development, Business Development, Program Management, Team Building, Project Management, Contract Negotiation, Management Consulting, Strategy, Healthcare Information..., Business Process, Organizational..., SDLC, Event Planning, Leadership, Insurance, Leadership Development
Education
University of Louisiana at Lafayette 1975 — 1978
BS, Computer Science
Blue Cross and Blue Shield of Louisiana December 2014 - Present
Blue Cross Blue Shield of Louisiana April 2010 - Present
Blue Cross Blue Shield of Louisiana October 2006 - April 2010
Blue Cross Blue Shield of LA May 2002 - October 2006
General Health System 1995 - 2000
Skills
Business Continuity, Business Continuity..., CISA, CISM, CISSP, COBIT, Cisco Technologies, Computer Security, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Risk..., Governance, HIPAA, ISMS, ISO 27001, IT Audit, IT Management, IT Service Management, IT Strategy, ITIL, ITIL Certified, Incident Management, Information Assurance, Information Security, Information Security..., Information Technology, Integration, Microsoft SQL Server, Network Security, PCI DSS, PMP, Penetration Testing, Process Improvement, Project Management, Project Portfolio..., Requirements Analysis, Risk Assessment, Risk Management, SDLC, Sarbanes-Oxley Act, Security, Security Architecture..., Security Audits, Active Directory, Business Analysis, Security Awareness, SharePoint, Social Engineering, Software Project...
Education
University of Phoenix 2004 — 2007
BSIT, Information Technology
SANS MGT 512c Class in Las Vegas
Blue Cross Blue Shield of Louisiana May 1999 - Present
State of Louisiana, Office of Information Services October 1989 - May 1999
Skills
SQL Server, COBOL, DB2/SQL, DB2, JCL, VSAM, CICS, SSIS, TSO, SDLC, Mainframe, T-SQL, Crystal Reports, SQL, ETL, z/OS
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1981 — 1986
Bachelor of Science, Computer Science
The Lewin Group 2015 - Present
HealthHelp July 2014 - March 2015
Blue Cross Blue Shield of Louisiana November 2012 - June 2014
Blue Cross Blue Shield of Louisiana February 2009 - November 2012
Delgado Community College August 2009 - December 2010
Blue Cross Blue Shield of Louisiana February 2006 - January 2009
Empire BCBS/Wellpoint January 2006 - February 2006
Empire BlueCross BlueShield April 2002 - January 2006
Advantage Health March 1997 - March 2000
Skills
Informatics, Health Economics, Analytics, SAS, Data Analysis, Health Insurance, Healthcare Information..., Healthcare Management
Education
Tulane University 2000 — 2002
M.Sc., Biostatistics
University of Illinois at Urbana-Champaign 1990 — 1994
B.S., Actuarial Science
Amerigroup May 2012 - Present
Blue Cross Blue Shield of Louisiana August 2005 - May 2012
Skills
Health Insurance, Managed Care, Network Development, Medicare, Medicaid, Provider Relations, HIPAA
Education
The University of Texas Medical Branch at Galveston 1993 — 1995
Bachelor's degree, Healthcare Administration
Blue Cross Blue Shield of Louisiana
Skills
SDLC, Business Analysis, Visio, SharePoint, Business Intelligence, Planview Enterprise, HIPAA, Vendor Management, Process Improvement, Disaster Recovery, Requirements Analysis, Business Process
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Blue Cross Blue Shield of Louisiana February 2011 - Present
Blue Cross Blue Shield of Louisiana 2004 - 2013
Blue Cross Blue Shield of Louisiana July 2005 - January 2011
Blue Cross Blue Shield of Louisiana July 2003 - June 2005
Blue Cross Blue Shield of Louisiana July 2002 - July 2003
Blue Cross Blue Shield of Louisiana April 2000 - June 2002
Blue Cross Blue Shield of Louisiana June 1998 - March 2000
Blue Cross Blue Shield of Louisiana February 1997 - May 1998
Blue Cross Blue Shield of Louisiana January 1996 - January 1997
Skills
Access, Health Insurance, Employee Benefits, Claim, Project Management, Training, Management, Insurance, Healthcare, Healthcare Information..., Visio
Education
Louisiana Army National Guard 1995 — 2004
Honorably Discharged, Army Specialist
Southeastern Louisiana University 1996 — 2002
BS, Major - Accounting and Minor - Management
Denham Springs High School 1991 — 1995
High School Diploma
Southern University and A & M College B2B Sales ConsultantBellSouthJanuary 2007 - April 2007
Blue Cross Blue Shield of Louisiana January 2005 - October 2006
Education
University of Phoenix 2004 — 2006
Masters, Business Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 1997 — 2002
BS, Business Management
TD August 2014 - Present
CIBC February 2013 - Present
CIBC February 2013 - Present
Loblaw Companies Limited January 2011 - January 2013
Loblaw Companies Limited 2012 - 2012
Mahindra Satyam December 2005 - April 2011
Bank of Montreal 2011 - 2011
Bank of Montreal 2011 - 2011
Satyam December 2005 - July 2010
Blue Cross Blue Shield of Louisiana 2010 - 2010
Skills
Solution Architecture, Enterprise Architecture, EAI, SharePoint, Business Intelligence, IT Strategy, Requirements Analysis, Integration, Data Warehousing, .NET, Java Enterprise Edition, ITIL, Oracle, Architecture, Quality Assurance, WCF, Pre-sales, Cloud Computing, Business Analysis, Enterprise Software, Architectures
Education
University of Madras 1997 — 2001
Bachelor of Engineering (B.E.), Computer Science
Blue Cross Blue Shield of Louisiana February 2009 - Present
Blue Cross and Blue Shield of Louisiana April 2006 - March 2009
Blue Cross and Blue Shield January 1998 - April 2006
Cavalier Graphics July 1996 - January 1998
Skills
SharePoint, Project Management, Visio, Technical Writing, PowerPoint, Process Improvement, Marketing, Access, Technical Documentation, Databases, Business Analysis, Management, Microsoft Excel, Quality Assurance, SDLC, Newsletters, Microsoft Publisher, Microsoft Word, SnagIt, Adobe Creative Suite, Adobe Acrobat, Usability Testing, Web Content, Web Design, Camtasia, Photoshop Elements
Education
University of Phoenix 2000 — 2003
Bachelor of Applied Science (BASc), Business/Managerial Economics
Riverdale High School 1968 — 1972
Wood Group May 2006 - Present
Blue Cross Blue Shield of Louisiana May 1996 - November 2005
Education
University of Houston
CareFirst BlueCross BlueShield April 2013 - Present
Coventry Health Care October 2011 - January 2013
Blue Cross Blue Shield of Louisiana December 1998 - January 2008
Skills
Data Analysis, Medicare, Product Development, Healthcare, Medicaid, Health Insurance, Analytics, Strategic Planning, Analysis, Risk Management, Healthcare Analytics, Financial Modeling, Managed Care, EHR
Education
Union College 1983 — 1987
BS, Applied Mathematics
The Johns Hopkins University
The Lewin Group June 2015 - Present
HealthHelp July 2014 - March 2015
Blue Cross and Blue Shield of Louisiana March 2014 - June 2014
Blue Cross and Blue Shield of Louisiana November 2012 - March 2014
Blue Cross and Blue Shield of Louisiana February 2009 - November 2012
Delgado Community College August 2009 - December 2010
Blue Cross Blue Shield of Louisiana February 2006 - February 2009
Empire Blue Cross Blue Shield April 2002 - February 2006
Tulane University August 2000 - December 2001
Labyrinth Healthcare Group April 2001 - October 2001
Skills
Public Speaking, Insurance, Health Insurance, Healthcare Management, Managed Care, Healthcare, Analytics, Informatics, Customer Service, Microsoft Excel
Education
Tulane University 2000 — 2002
Master of Science (MS), Biostatistics
University of Illinois at Urbana-Champaign 1990 — 1994
Bachelor of Science (BS), Actuarial Science
Blue Cross and Blue Shield of Louisiana June 2014 - December 2014
Blue Cross Blue Shield of LA. August 2010 - June 2014
Blue Cross Blue Shield of La August 2005 - August 2010
Blue Cross Blue Shield of Louisiana November 1998 - August 2005
East Baton Rouge Parish Sheriff's Office May 1993 - June 1998
Skills
Insurance, HIPAA, Employee Benefits, Customer Service, Claim, Invoicing, Health Insurance, Medicare, Benefits Administration, Process Improvement, Access, Healthcare, Business Analysis, Leadership, Team Building, Data Analysis, Vendor Management, Call Centers, Microsoft Word, Training, SharePoint, Analysis, Data Entry, Administration, PeopleSoft
Education
Southeastern Louisiana University 1984 — 1986
not yet, Secondary Education
Blue Cross Blue Shield of Louisiana June 2002 - Present
Blue Cross Blue Shield of Louisiana May 1998 - June 2002
Pan American Life Insurance 1996 - 1998
Skills
PeopleTools, Oracle, Crystal Reports, SQL, DB2, PeopleCode, ERP, PeopleSoft, SQR, COBOL, Visual Basic, Software Development, Database Administration, SDLC, Requirements Analysis, Sybase, Requirements Gathering, Microsoft SQL Server, Windows Server
Education
University of New Orleans 1991 — 1996
Bachelor of Science
Molina Healthcare December 2013 - Present
Blue Cross Blue Shield of Louisiana November 1997 - November 2013
BCBSLA November 1997 - November 2013
Skills
Business Analysis, Managed Care, SDLC, Access, Requirements Analysis, Insurance, Health Insurance, Process Engineering, Business Process..., Customer Service, Process Improvement, Data Analysis, Systems Analysis, Compliance, Excel, Claims, SharePoint, Team Building, Microsoft Office, Six Sigma, Problem Solving, Analysis, Quality Assurance, PeopleSoft, Vendor Management, Software Documentation, Provider Relations, Requirements Gathering, Business Process, Microsoft Excel, Leadership, Management, Visio, HIPAA, Program Management, Training, Claim
Education
Baker College of Graduate Studies 2002 — 2004
Master of Business Administration (MBA), Human Resources & Training
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Wilkinson County High 1986 — 1990
Diploma
Amedisys Home Health & Hospice February 2014 - Present
Amedisys Home Health & Hospice January 2008 - January 2014
Blue Cross Blue Shield of Louisiana June 2005 - January 2008
Acadian True Value Hardware January 2004 - May 2005
Frontier Communications 1999 - 2001
Frontier Communications January 1997 - September 1999
Frontier Communications 1995 - December 1996
General Electric 1994 - 1994
United Technologies 1993 - 1993
Skills
Process Improvement, Human Resources, HR Transformation, HR Project Management, HR Strategy, Policy Analysis, Leadership, Project Management, Business Analysis, Healthcare Information..., Management, Requirements Analysis, Vendor Management, SharePoint, Visio, SDLC, Health Insurance, Business Intelligence, Strategy, Business Process, Medicare, Project Planning, Telecommunications, Quality Assurance, PMP
Education
Tuskegee University 1991 — 1995
Bachelor's Degree, Mathematics and Computer Science
Blue Cross Blue Shield of Louisiana February 2013 - Present
Blue Cross and Blue Shield March 2008 - January 2013
Skills
Business Analysis, SDLC, Process Improvement, Requirements Analysis, Customer Service, Business Intelligence, Access, PeopleSoft, Disaster Recovery, Microsoft SQL Server, SQL, Data Analysis, Software Documentation, HIPAA, Windows 7, Project Planning, Testing, Analytics, Agile Project Management, User Acceptance Testing, Business Requirements, Windows, Microsoft Project, Microsoft Office, Public Speaking, Microsoft Word, Analysis, Team Building, Strategic Planning
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
BA, Mass Communications
Blue Cross and Blue Shield of Louisiana December 2013 - Present
BLUE CROSS BLUE SHIELD OF LOUISIANA September 1989 - Present
Skills
Employee Benefits, Invoicing, PeopleSoft, Process Improvement, Customer Service, Training, Access, Medicaid, Call Centers, Auditing, Visio, Outlook, Analysis, Business Analysis, SharePoint, Health Insurance
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1981 — 1984
B.S., Business
Southern University and Agricultural and Mechanical College at Baton Rouge
Blue Cross and Blue Shield of Louisiana March 2014 - Present
Blue Cross and Blue Shield of Louisiana April 2013 - March 2014
Blue Cross Blue Shield of Louisiana July 2000 - March 2013
Skills
SDLC, SharePoint, Visio, Disaster Recovery, Business Analysis, Microsoft SQL Server, Requirements Analysis, SQL, Business Intelligence, Data Warehousing, Enterprise Architecture, Software Project..., Data Modeling, Requirements Gathering, Vendor Management
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1995 — 1998
Computer Science, Computer Science, Mathematics
Kris Miller Real Estate, LLC May 2009 - Present
Accord Property Management November 1997 - Present
Centene Corporation November 2011 - August 2014
Louisiana Insurance Associates, LLC May 2009 - November 2011
United Healthcare Gulf States Region 2005 - 2007
Blue Cross Blue Shield of Louisiana 2003 - 2005
Skills
Insurance, Healthcare, Network Development, Provider Relations, Medicaid, HIPAA, Healthcare Industry, Healthcare Consulting, Credentialing, Real Estate, Strategic Planning, Process Improvement, Managed Care, Healthcare Management, Medicare
Education
University of Louisiana at Monroe 1988 — 1992
MBA, Finance / Accounting
Molina Healthcare May 2013 - November 2013
Blue Cross Blue Shield of Louisiana February 2011 - January 2013
Suddenlink Communications March 2010 - March 2011
Horizon Health Corporation May 2009 - February 2010
Trinity Mother Frances Health System February 2008 - August 2008
AAG/Healthsmart December 2006 - January 2008
FirstCare July 2002 - September 2006
firstcare 2002 - 2006
Healthfirst April 1997 - May 2002
Aetna March 1992 - February 1997
Skills
Call Center, Benefits Administration, Insurance, Operations Management, Marketing, Microsoft Office, Management, Quality Control, Recruiting, Leadership, Performance Management, Executive Management, Process Engineering, Network Administration, Trend, Team Leadership, Managed Care, Call Centers, Medicare, Customer Satisfaction, Customer Service, CRM, Employee Benefits, Program Management, Start-ups, Strategic Planning, Training
Education
University of TX 1989 — 1991
Bachelors, Fine Art
University of Texas at Tyler 1989 — 1991
BFA, Education/Fine Art
Tyler Junior College
Associates of Arts, Communications
Blue Cross Blue Shield of Louisiana August 2014 - Present
Skills
EDI, SDLC, Visio, HIPAA, SharePoint, Business Analysis, Microsoft SQL Server, Requirements Analysis, Health Insurance, SQL, COBOL, Software Documentation, Systems Analysis, Crystal Reports, Requirements Gathering
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1988 — 1992
Blue Cross Blue Shield of Louisiana April 2010 - Present
Blue Cross Blue Shield of Louisiana January 2002 - March 2010
Blue Cross Blue Shield of Louisiana March 1996 - July 2002
Blue Cross Blue Shield of Louisiana February 1992 - February 1996
Skills
Health Insurance, Network Development, Managed Care, Medicare, Provider Relations, Health Savings Accounts, PPO, Medicaid, Insurance, HIPAA, Benefits Administration, Credentialing, Claim, Healthcare Industry, Leadership, Process Improvement, Project Portfolio..., Vendor Management, SDLC, Healthcare Consulting, HMO, Utilization Management, Pharmacy Benefit..., Employee Benefits, Health Policy, Healthcare, Healthcare Information..., Executive Management, Health Information..., Disability Insurance, Healthcare Management, Informatics, EHR, Life Insurance, Underwriting
Education
Southeastern Louisiana University 1981 — 1985
BA, Management & Finance
AHIP ELP Program
WellPoint August 2014 - Present
Blue Cross Blue Shield of Louisiana February 2013 - December 2013
BCBSSC February 2009 - February 2013
Kaiser Permanente October 2005 - February 2009
Aetna, INC. 2004 - 2005
BCBSLA 1998 - 2004
Skills
Health Insurance, Underwriting, Insurance, Risk Management, Analysis, Claim, Employee Benefits, Access
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
bs, Mathematics
Blue Cross Blue Shield of Louisiana July 2013 - Present
Celebrating Home June 2012 - Present
Meritain Health August 2011 - June 2012
Meritain Health October 2008 - August 2011
Meritain Health June 2008 - October 2008
Meritain Health June 2007 - June 2008
Meritain Health January 2005 - May 2007
Citi April 2004 - July 2004
Lord & Taylor March 1999 - June 2004
State University of New York College at Buffalo January 2000 - April 2002
Skills
Visual Basic, C++, VBScript, SQL, MS Visio, MS Excel, MS Office Suite, Cobol, ASP, HTML, XML, Oracle, HIPPA, Healthcare Networks, Microsoft Office, Microsoft Excel, COBOL, HIPAA, Quality Assurance, SharePoint, Microsoft SQL Server, Visio, Business Analysis, SDLC, Insurance, Process Improvement, Customer Service, Microsoft Word, Vendor Management, Healthcare, Team Building, Training, Software Documentation
Education
State University of New York College at Buffalo 2009 — 2011
MS, Industrial Technology
State University of New York College at Buffalo 1998 — 2002
BS, Computer Information Systems
Blue Cross Blue Shield of Louisiana July 2008 - Present
Skills
Claim, Health Insurance, Insurance, Medicare, HIPAA, Medicaid, Managed Care, Provider Relations, Litigation, Employee Benefits, Claims Management, Enterprise Risk..., Healthcare, Risk Management, Healthcare Industry, Disability Insurance, Process Improvement, Contract Negotiation, Life Insurance, Strategic Planning
Education
Southern University Law Center 2004 — 2008
Juris Doctorate, Law
Southern University and Agricultural and Mechanical College at Baton Rouge 1989 — 1993
Bachelor of Liberal Arts, English Language and Literature, General
Blue Cross and Blue Shield of Louisiana February 2015 - Present
Blue Cross Blue Shield of Louisiana September 2012 - Present
Blue Cross Blue Shield of Louisiana September 2011 - August 2012
Our Lady of the Lake Regional Medical Center August 2007 - September 2011
Our Lady of the Lake Regional Medical Center August 2005 - September 2007
Skills
Program Management, Project Management, Business Analysis, Project Planning, Data Analysis, Healthcare Management, MS Project, Hospitals, Microsoft Office, Project Coordination, Emergency Management, Regulatory Affairs, Regulatory Requirements, Standards Compliance, Quality Improvement, Healthcare Consulting, Project Delivery, Project Implementation, Project Execution, Regulatory Reporting, Compliance, Policy Analysis, Business Process..., Healthcare, Healthcare Information..., Operations Management, HIPAA, Policy, Management, Analysis, Microsoft Project, Leadership, Process Improvement
Education
University of Alabama
Bachelor’s of Science; BS, Healthcare Systems Management
Southeastern Louisiana University
Masters of Business Administration (MBA), Health/Health Care Administration/Management
Blue Cross Blue Shield of Louisiana July 2008 - Present
Blue Cross Blue Shield of Louisiana December 1998 - Present
Blue Cross Blue Shield of Louisiana March 2006 - July 2008
Blue Cross Blue Shield of Louisiana November 2001 - March 2006
Education
University of Phoenix 2008 — 2009
Masters, Business Administration
Southeastern LA University
Bachelor's, General
University of Phoenix
Master, Business Administration
University of Phoenix
Master of Arts, Education
Blue Cross Blue Shield of Louisiana July 2011 - Present
Blue Cross Blue Shield of Louisiana March 2007 - June 2011
Blue Cross Blue Shield of Louisiana September 2005 - February 2007
Blue Cross Blue Shield of Louisiana July 2002 - September 2005
Skills
Integration, Microsoft SQL Server, Health Insurance, Call Centers, SharePoint, Insurance, MS Project, Disaster Recovery, Microsoft Project, Microsoft Office, Leadership, Microsoft Word, Healthcare, HIPAA, Claim, Management, SDLC, Analysis, Requirements Analysis, Training, PowerPoint, Strategic Planning
Education
University of Phoenix 2004 — 2006
Master of Management (Human Resources)
Southern University, Baton Rouge 1998 — 2001
Bachelor of Science in Therapeutic Recreation and Leisure Studies
Istrouma High School 1986 — 1990
High School
Blue Cross Blue Shield of Louisiana November 2001 - Present
Skills
Public Speaking, Strategic Planning, Underwriting, Customer Service, Microsoft Office, Program Management
Education
Southeastern Louisiana University 1979 — 1983
bachelor of arts, psychology
Blue Cross Blue Shield of Louisiana July 1992 - Present
Education
University of Phoenix 2009 — 2011
MBA, Business Administration and Management, General, Graduated 2011
University of Phoenix 2003 — 2007
BSBM, Business Management, Graduated four year degree
Blue Cross Blue Shield of Louisiana September 2011 - Present
Blue Cross Blue Shield of Louisiana September 2006 - Present
2006 Associates in Pediatric and Adolescent Medicine April 2006 - Present
Wal-Mart March 2001 - January 2006
Education
Remington College
University of Phoenix
Bachelor, Science Business
Blue Cross Blue Shield of Louisiana June 2006 - Present
BCBSLA September 1996 - May 2006
Skills
Accounting Clerk, Claims Coder, Claims Adjuster, Customer Service, Insurance, Microsoft Word, Microsoft Office, Microsoft Excel, Small Business, Health Insurance, PowerPoint, Team Building, Claim, Strategic Planning, Process Improvement, Accounts Receivable, Accounting, Access, Public Speaking, Outlook, Invoicing, QuickBooks, Team Leadership, Conflict Resolution, Leadership, Customer Satisfaction, Data Entry, Sales Management, Call Centers, Budgets, Financial Analysis, Time Management
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
BRSC 1992 — 1993
Vocational Certification, Medical Clerk Technician
Health care records rehosting company August 2010 - Present
Mercy Health Partners October 2002 - April 2010
Elavon, Inc. May 1998 - December 2002
Electroux September 1986 - May 1998
American Bank July 1985 - September 1986
H. J. Wilson Company July 1983 - July 1985
Blue Cross Blue Shield of Louisiana June 1981 - July 1983
Texaco June 1980 - June 1981
Skills
IBM Mainframe, Systems Programming, Mainframe, REXX, TSO, CICS, JCL, MVS, z/OS, ISPF, COBOL, Operating Systems, VSAM
Education
University of Southern Mississippi 1979 — 1980
BS, Computer Science
Southeastern Louisiana University 1976 — 1979
Two Year Degree, Computer Science
Blue Cross Blue Shield of Louisiana February 2009 - Present
Skills
Health Insurance, SharePoint, Visio, Microsoft Excel, Microsoft Word, Software Documentation, Outlook, Business Analysis, Process Improvement, PeopleSoft, Access, Insurance
Education
University of Louisiana at Lafayette 1974 — 1976
Associate's degree, Office Administration
Louisiana State University
Blue Cross Blue Shield of Louisiana May 2009 - Present
Skills
Requirements Analysis, Business Analysis, Visio, Data Warehousing, SDLC, Vendor Management, Program Management, Software Documentation, PMO, Software Project..., SQL, Business Process..., Integration, Access, Project Management, Process Improvement, SharePoint, Business Process, Requirements Gathering
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1966 — 1970
BS, Mathematics
Community Financial Insurance Center, LLC March 2008 - Present
Blue Cross Blue Shield of Louisiana April 2000 - March 2008
Columbia, LA. May 1981 - April 2000
Skills
Microsoft Excel, Customer Service, Outlook, Software Documentation, Data Entry, Health Insurance, Life Insurance, Disability Insurance, Vision Insurance, Dental Insurance, Employee Benefits, Microsoft Office, Microsoft Word, PowerPoint, English, Research, Windows, Photoshop, HTML, Problem Solving, Medical Billing, Medical Coding, Office Management
Education
University of Louisiana at Monroe
AGS, Business Administration and Management
Blue Cross Blue Shield of Louisiana May 2006 - Present
Staples Australia Pty Limited June 2001 - February 2006
Honeywell January 1981 - June 2001
Skills
Sarbanes-Oxley Act, Medicare, Accounts Receivable, Internal Controls, General Ledger, Accounting, Medicaid, HIPAA, Financial Reporting, Process Improvement, Sarbanes-Oxley, PeopleSoft, Managed Care, Auditing, Accounts Payable, Financial Statements, Revenue Recognition, Customer Service, Team Building, Leadership, Budgets, Microsoft Excel, Health Insurance, Management, Microsoft Office, Strategic Planning, Payroll, Project Management, Forecasting
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1976 — 1979
Bachelor of Science (BS), Business Education
MedSolutions September 2011 - Present
Blue Cross Blue Shield of Louisiana May 2010 - August 2011
Education
University of Phoenix 2008 — 2011
Associat, Marketing/Communications
Woodlawn High School 1998 — 2002
Diploma, General Studies
Blue Cross Blue Shield of Louisiana July 2012 - Present
Blue Cross and Blue Shield of Louisiana March 2002 - Present
Skills
Management, Insurance, Leadership, Process Improvement, Project Management, Business Analysis, Risk Management, Analysis, Change Management, Health Insurance, Program Management
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration, 3.5
University of Phoenix 2007 — 2011
Bachelor's Degree, Business, Management, 3.3
Bias Orthotics & Prosthetics May 2015 - Present
Blue Cross Blue Shield of Louisiana February 2015 - May 2015
RPM Pizza dba Domino's Pizza April 2005 - February 2015
Skills
Operations Management, Time Management, Supervisory Skills, Organizational..., cu, Microsoft Excel, Microsoft Word, PowerPoint, CRM Databases, Restaurant Management, Sales Operations
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2010 — 2014
Bachelor's degree, Marketing / Minor in Supply Chain Management