BELLSOUTH TELECOMMUNICATIONS INC
Industry: Telecommunications company
DescriptionBellSouth Telecommunications, LLC is an operating company of AT&T that serves the southeastern United States. It consists of the former operations of Southern Bell and South Central Bell. Headquarters: Atlanta, GA Parent organization: AT&T (2006–) Founded: 1983 Formerly: SBT&T Co. Southern Bell Telephone and Telegraph Company Key people: David Scobey, President Parent: BellSouth (1984–2006); AT&T (2006–present)
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BELLSOUTH TELECOMMUNICATIONS INC Employees
Wellington Mediation 2006 - Present
Bellsouth Telecommunications, Inc. 1998 - 2001
Heinrich, Gordon et. al. 1994 - 1998
Rumberger, Kirk & Caldwell 1990 - 1994
Skills
Cohabitation Agreements, Alternative Dispute..., Family Mediation, Family Law, Litigation, Legal Research, Legal Writing, Trials, Appeals, Civil Litigation, Trial Practice
Education
Florida Atlantic University 2004 — 2006
Master's degree, Social Work
University of Miami School of Law 1987 — 1990
J.D., Law
Master of Your Domains October 2014 - Present
AT&T May 2008 - June 2014
Assurant Solutions August 2006 - April 2008
BELLSOUTH TELECOMMUNICATIONS INC July 2005 - April 2006
Web.com June 2004 - July 2005
Skills
Web Development, Web Design, Process Improvement, Computer Networking, Key Driver Analysis, Management, Reseller Hosting, Performance Management, Technical Support, Troubleshooting, Domain Hosting, Social Media, Search Engine Technology, Internet Services, Writing, Quality Management, TCP/IP, Telecommunications, Microsoft Office, Mac OS, VoIP, Wireless, IP, Data Center, Hiring Employees, Train Employees, Internal Audit, Email Hosting, Domain Registration, DNS management, DHCPv6, WiFi, Mac programs, iPhone Support, HTML, CSS, Speech Analytics, Voice of the Customer..., Customer Loyalty..., Team Leadership, Vendor Management, IBM iSeries, SPSS
Education
Tech Talent South (Atlanta campus) 2015 — 2015
N/A, Code Immersion Bootcamp
Howard University 1989 — 1992
Mass Communication/Media Studies
AT&T 2008 - Present
BELLSOUTH TELECOMMUNICATIONS INC October 1998 - February 2008
United States Air Force October 1973 - October 1993
Skills
Switches, Telecommunications, IP, Ethernet, Cisco Technologies, Telephony, Network Design, Technical Support, LAN-WAN, Computer Network..., Data Center, Routers, Routing, WAN, VoIP, Troubleshooting, Wireless, TCP/IP, Integration, Security, Network Administration, Network Security, Network Engineering, Testing, Software Installation, Cabling
Education
Saginaw Valley State University 1995 — 1998
Bachelor of Applied Science (BASc), Electrical and Computer Engineer, 3.2
Community College of the Air Force 1976 — 1990
Associate of Science (AS), Telecommunications Technology/Technician
Harbor Communications June 2014 - Present
Harbor Communications January 2011 - June 2014
Harbor Communications September 2010 - January 2011
Harbor Communications July 2010 - September 2010
Comprehensive Construction & Remodeling, LLC 2006 - 2010
BellSouth Telecommunications, Inc. 2003 - 2006
BellSouth Telecommunications, Inc. 2000 - 2003
BellSouth Telecommunications, Inc. 1999 - 2000
Bellsouth Telecommunications, Inc 1997 - 1998
Skills
Wireless, Ethernet, VoIP, Switches, WiFi, Telecommunications, Networking, Microwave, Optical Fiber, T1, Ethernet over Copper, Computer Network..., WiMAX, Mobile Devices, Project Management, Wireless Networking, Network Design, Unified Communications, Network Engineering, RF, Fiber Optics, IEEE 802.11, LAN-WAN, Telephony, WLAN, IP, 4G, Broadband, 802.11x - WAN/MAN/LAN..., 802.3ah - EFM (Ethernet..., VoIP/Hosted VoIP System..., Asset Management, Budgeting, People Management, VDSL2, GPON, Sonet, eSHDSL, ADSL2+, BGP, OSPF, Adtran, Metaswitch, Alphion, Ubiquiti, Mikrotik, Cisco IOS, SNMP, RADIUS
Education
University of New Orleans 2009 — 2009
Electrical and Electronics Engineering
Delgado Community College 1996 — 1999
Associate of Science (AS), Electrical and Electronics Engineering
Georgia Institute of Technology April 2012 - Present
Georgia Institute of Technology August 2006 - June 2012
BellSouth Telecommunications May 2004 - May 2006
BellSouth Telecommunications Inc April 2003 - August 2004
Software Quality Management Resources Inc June 2001 - April 2003
Top10Search.com LLC January 2000 - December 2000
Ford Motor Credit Company August 1996 - April 1999
Blackwell Poole and Company CPA's LLC October 1995 - August 1996
Education
Georgia State University - J. Mack Robinson College of Business 1999 — 2000
MS, Information Systems
University of Georgia - Terry College of Business 1990 — 1995
BBA, Accounting
AT&T January 2007 - Present
BellSouth Telecommunications, Inc April 2000 - December 2006
Parsons Telecom September 1998 - April 2000
MacAulay Brown 1995 - 1998
Skills
Cross-functional Team..., Outside Plant, DSL, Telecommunications, T1, Engineering, IP, DWDM, Ethernet, Wireless, Linux, Computer Hardware, System Administration, Provisioning, Network Engineering, Optical Fiber, Fiber Optics, Metro Ethernet, FTTx, Cabling, Network Design, Management
Education
University of Dayton 1993 — 1998
Bachelor of Electrical Engineering
Trinity High School 1989 — 1993
St. Albert the Great 1980 — 1989
Sharp Media Group 2008 - Present
Steak & Eggs Media Group 2012 - Present
Communications Unlimited, Inc. 2011 - 2013
Oak Mountain Presbyterian Church 2005 - 2006
Bellsouth Telecommunications Inc. 1999 - 2005
FOX6 WBRC 1997 - 1998
Skills
Web Development, HTML5, WordPress, Web Design, Video Editing, Video Production, Web Video, Portraits, Photography, Social Media, Photo Shoots, Customer Service, Digital Photography, Microsoft Office, Small Business, Photoshop, Editorial, Headshots, Marketing, Social Networking, Social Media Marketing, Advertising, Public Relations, Customer Relations, Account Administration, Account Management, Technical Training, Technical Consultation, Microsoft Excel, Digital Video, Event Planning, Public Speaking, Videography, Team Building, Facebook, Networking, Leadership, Sales, Strategic Planning
Education
University of Alabama at Birmingham 2015 — 2018
Computer Science, 3.5
Samford University 2006 — 2007
Computer Science
Georgia State University 2014 - Present
Aspirent Consulting LLC 2014 - Present
Georgia Institute of Technology 2008 - Present
Collinear Ventures Inc 2007 - Present
FivexFive 2008 - 2014
SRI Analytics July 2000 - January 2005
BELLSOUTH TELECOMMUNICATIONS INC January 1996 - June 2000
MDS Decision Systems April 1991 - July 1993
Magnum Communications October 1988 - March 1991
Skills
Analytics, Data Analysis, Entrepreneurship, Data Mining, Management Consulting, Product Management, R, SAS, Statistical Modeling, Statistics, Business Development, Strategy, Economics, Predictive Modeling, Start-ups, Competitive Analysis, Analysis, Marketing Strategy, Strategic Planning
Education
Georgia State University
MS, Economics
Georgia State University
Doctor of Philosophy (PhD), Economics
Sewanee-The University of the South
BA, Economics
AT&T January 2005 - Present
BellSouth Telecommunications Inc November 2003 - December 2004
BellSouth Telecommunications Inc March 1999 - October 2003
Skills
FTTx, Fiber Optics, Engineering, Telecommunications, DWDM, Optical Fiber, Metro Ethernet, Ethernet, SDH, Management, Integration, GSM, UMTS, Project Planning, Product Management, Cisco Technologies
Education
Louisiana Tech University 1996 — 1998
Master, Electrical Engineering
Louisiana Tech University 1993 — 1996
Bachelor of Science, Electrical Engineering
KDF Consulting, LLC June 2009 - Present
AT&T January 2007 - June 2008
BellSouth Telecommunications, Inc June 2005 - December 2006
BellSouth Telecommunications, Inc January 2004 - May 2005
BellSouth Telecommunications, Inc January 2000 - December 2003
BellSouth Telecommunications, Inc. January 1998 - December 1999
BellSouth Telecommunications, Inc April 1996 - December 1997
BellSouth Telecommunications, Inc April 1989 - March 1996
Southern Bell September 1987 - March 1989
Southern Bell May 1985 - August 1987
Skills
Telecommunications, Networking, Broadband, Project Planning, Management Consulting, DSL, Management, Integration, Wireless, Computer Network..., Managed Services, Unified Communications, Vendor Management, VoIP, IP, Program Management
Education
North Carolina State University 1967 — 1971
Bachelor of Science (BS), Industrial Engineering
AT&T August 2013 - Present
AT&T January 2011 - August 2013
BELLSOUTH TELECOMMUNICATIONS INC January 2007 - June 2011
BELLSOUTH TELECOMMUNICATIONS INC June 2004 - January 2007
BELLSOUTH TELECOMMUNICATIONS INC March 2000 - June 2004
Skills
VoIP, Wireless, IP, MPLS, Telecommunications, OSP Engineering, MW, Ethernet, Network Design, Computer Network..., DWDM, LTE, 4G, Optical Fiber, 3G, UMTS, Vendor Management, Cellular Communications
Education
University of New Orleans 2003 — 2005
Master of Business Administration (MBA)
Louisiana Tech University 1992 — 1997
Bachelor's degree, Mechanical Engineering, 3.56
Panarama, Inc (The Atlanta Cheesecake Company) February 2013 - Present
Emeritus - Lake Springs Assisted Living May 2012 - March 2013
Panarama, Inc February 2008 - December 2009
MD&E October 2004 - February 2008
BellSouth Telecommunications, Inc March 1978 - October 2002
Education
Southern Polytechnic State University 1986 — 1998
BS, Architectural Engineering Technology
Gwinnett Technical College
Culinary Arts
AT&T July 2008 - Present
BellSouth Telecommunications Inc. 2004 - 2007
Skills
New Business Development, Fiber Optics, Managed Services, Strategic Partnerships, Call Center, Product Management, Vendor Management, Telecommunications, Wireless, Program Management, VoIP, Cross-functional Team..., Mobile Devices, Broadband, IP, Unified Communications, Professional Services, Ethernet, Telephony, Solution Selling, Co-location, MPLS, Charity Work, Network Design, Data Center, Computer Network..., Call Centers
Education
Emory University - Goizueta Business School
Executive Leadership Program
University of Alabama
Bachelor of Science, Electrical Engineering Technology
University of Alabama at Birmingham
Leading Edge Education Program
AT&T - NP&E - Antenna Solutions Group November 2012 - Present
AT&T Services, Inc. November 2010 - January 2013
Bellsouth Telecommunications, Inc 2005 - 2010
Skills
Wireless, Telecommunications, Network Design, Fiber Optics, Vendor Management, Communications Audits, Cellular Communications, LTE, iDEN, UMTS, 4G, RF, CDMA, GSM, Optical Fiber, WiMAX, Mobile Devices, Wireless Networking, Management, WiFi, 3G, Microwave, Ethernet, Broadband, Managed Services, T1, Six Sigma, IP, Wireless Broadband, DSL
Education
Florida International University - College of Business Administration 2004 — 2006
BBA, International Business
Regions Financial February 2003 - Present
BellSouth Telecommunications, Inc. June 1998 - December 2002
Skills
Marketing, Marketing Strategy, Media Relations, Public Relations, Event Management, Sponsorship, Management, Event Planning, Recruiting, Product Marketing, Strategy, Sales, Program Management, Project Management
Education
Auburn University 1988 — 1992
Mass Communication (Radio, TV, Film)
Argent Business Systems, LLC November 2011 - Present
Robinson Financial Group, LLC 2004 - 2011
TrustCore 2003 - 2004
BellSouth Telecommunications, Inc. 1998 - 2000
BellSouth Telecommunications, Inc 1994 - 1998
BellSouth Telecommunications, Inc. 1988 - 1994
Skills
Point of Sale System..., Financial System..., Small Business..., CFO, POS, Accounting, QuickBooks, Finance, Small Business, Enterprise Software, Sales
Education
The University of Memphis 1970 — 1974
BBA, Accounting
College for Financial Planning
CFP Certificate, Financial Planning
Deloitte December 2014 - Present
Atlanta Public School System July 2014 - October 2014
Georgia Department of Defense July 2011 - February 2014
Georgia Department of Defense July 2011 - February 2014
EML Consulting September 2009 - July 2010
AT&T January 2006 - September 2009
AT&T, Inc January 2006 - September 2009
BellSouth Broadband Internet Services 2005 - 2006
BellSouth Telecommunications, Inc 2002 - 2005
BellSouth Affiliate Services Corporation January 1999 - January 2002
Skills
Mediation, Consultancy, Technical Writing, Quality Assurance, Six Sigma, User Acceptance Testing, Green Belt, Documentation, Requirements Gathering, Process Improvement, Contract Management, Visio, Problem Solving, Change Management, Business Analysis, MS Project, Process Engineering, Planning, Team Building, Program Management, Procurement, Business Process..., Outlook, Customer Relations, Requirements Analysis, Team Leadership, Telecommunications, Microsoft Office, Testing, Excel, Strategic Planning, Cross-functional Team..., Operations Management, Project Planning, Software Project..., Word, SharePoint, Continuous Improvement, Mentoring, ISO, PMP, Coaching, Negotiation, Quality Management, Inventory Management, PowerPoint, Access, Customer Service, Microsoft Excel, Software Documentation
Education
Emory University 2003 — 2003
MicroSoft Suite, certificate
Southern Polytechnic State University 2001 — 2001
Project Management
Villanova University 2000 — 2001
Six Sigma
Shorter College 1997 — 1999
Bachelor of Science, Business Administration-Management
Shorter University 1996 — 1999
B.S., Business Management
PGi October 2012 - August 2014
MIMAX,INC. January 2011 - February 2012
InComm October 2008 - August 2010
Georgia Public Web, Inc. May 2008 - October 2008
IZoom Online, Inc. June 2006 - April 2008
My Cheri's Armoire, LLC July 2006 - March 2008
AT&T October 2005 - May 2006
BELLSOUTH TELECOMMUNICATIONS INC February 1999 - October 2005
BellSouth Telecommunications October 2001 - October 2004
AT&T February 1999 - October 2001
Skills
Revenue Assurance, Stored Value, Private Label, Telecommunications, Program Management, Networking, Strategic Planning, Wireless, Vendor Management, Mobile Devices, Product Management, Account Management, Negotiation, Sales, CRM, Strategic Partnerships, Business Development, Contract Negotiation, B2B, Management, Strategy, Process Improvement, Leadership, Salesforce.com, New Business Development, Marketing Strategy, VoIP, Competitive Analysis, SaaS, Managed Services
Education
University of New Orleans 1993 — 1998
Bachelor of Science (B.S.), Major: Finance, Minor: Management
W Keith Milner Telecommunications Consulting September 2008 - Present
BellSouth Telecommunications, Inc. 2003 - 2008
BellSouth Telecommunications, Inc. 1998 - 2003
BellSouth Telecommunications, Inc. 1996 - 1998
BellSouth Telecommunications, Inc 1994 - 1996
BellSouth International, Inc. 1993 - 1994
BellSouth Telecommunications, Inc. 1986 - 1987
Bell Communications Research, Inc. 1984 - 1986
AT&T - General Departments 1982 - 1984
Southern Bell Telephone and Telegraph, Inc. 1980 - 1982
Skills
Leadership, Cellular Communications, Wireless, VoIP, Network Design, IP, Telecommunications, Start-ups, Strategy, Switches, Broadband, Telephony, Pricing, Managed Services, Computer Network..., Integration, Analysis, Management, Vendor Management
Education
Georgia State University 1990 — 1992
Executive MBA, Executive management
ZeroChaos August 2012 - Present
ZERO CHOAS January 2012 - Present
Greystone HOA March 2009 - Present
Zero Chaos August 2012 - March 2013
ATT November 1998 - May 2010
AT&T, INC January 1998 - January 2010
BELLSOUTH TELECOMMUNICATIONS INC September 1991 - November 1998
BELLSOUTH TELECOMMUNICATIONS INC January 1991 - January 1998
Skills
Budgets, Business Development, Change Management, Coaching, Contract Negotiation, Leadership, Management, Operations Management, Performance Management, Process Improvement, Sales, Strategic Planning, Training
Education
Bishop Moore High School
Seminole State College (Oklahoma)
ishop Moore High School
OtisEd, Inc. June 2012 - Present
NCDR, LLC/ Kool Smiles February 2012 - June 2012
Cobb County School District February 2007 - May 2011
Rock-Tenn Company March 2005 - January 2006
It's the Journey; ATL 2-day walk for Breast Cancer December 2003 - January 2005
Rock-Tenn Company August 2002 - December 2003
BellSouth Telecommunications, Inc March 1999 - August 2001
Delta Technology, Inc June 1996 - February 1999
Education
Southern Polytechnic State University 1990 — 1996
BS, Professional and Technical Comm./ IE
GACE Georgia
Accenture for AT&T May 2012 - Present
Accenture February 1998 - May 2012
Accenture Services Pvt. Ltd. October 2007 - December 2008
BELLSOUTH TELECOMMUNICATIONS INC February 1994 - February 1998
BellSouth Telecommunications February 1991 - February 1998
Skills
Apache, PHP, Perl, COBOL, JCL, Java, JSP, JavaScript, Solaris, Linux, HP-UX, Crystal Reports, Business Objects, SQL, Oracle, Sybase, HTML, CSS, MySQL, SiteScope, OneSight, Mainframe, Connect:Direct, Agile Methodologies, IVR, Connect Direct, Software Project..., Software Development, Troubleshooting, Unix Shell Scripting, Requirements Analysis, SDLC, Software Design, Visual Basic, Web Services, Cloud Computing, Telecommunications, SOA, Integration, Unix, Microsoft SQL Server, Shell Scripting, Enterprise Architecture, XML, Scrum, Java Enterprise Edition, Databases, Solution Architecture, Weblogic, SharePoint
Education
Mississippi State University - College of Business and Industry 1989 — 1991
Bachelor's degree, Management Information Systems, General
Hinds Community College 1986 — 1988
Associate's degree, Computer Science
HRH Safety & Health Systems May 2006 - Present
BellSouth Telecommunications, Inc. December 1967 - October 2002
Skills
Construction Safety, Construction, Inspection, Contractors, Construction Management, Contract Management, Budgets, Value Engineering, Pre-construction, Subcontracting, Renovation, Process Scheduler, Contract Negotiation, Management, Residential Homes, Project Estimation, Negotiation, Project Planning, Procurement, Purchasing, MS Project, Analysis, Cost Management, Supervisory Skills, Team Building, Project Management, Safety Management..., Proposal Writing, Materials, Carpentry, Operations Management, Risk Management, HVAC, Strategic Planning, Project Bidding, Workplace Safety, Change Orders, Constructability, CPM Scheduling, Design-Build, Green Building
Education
Florida State College at Jacksonville 1968 — 1969
Business Administration, 3.5
Columbia Southern University
In Sophomore status, Occupational Safety and health
RTS Associates, LLC. June 2013 - Present
US Navy Reserve 2010 - 2013
Yoh, A Day & Zimmermann Company / Ericsson 2011 - 2012
AT&T 2008 - 2009
DeRisk IT Inc. / Macy's Systems & Technology 2006 - 2008
Northlake Medical Center 2003 - 2007
BELLSOUTH TELECOMMUNICATIONS INC 1999 - 2002
Skills
Telecommunications, SDLC, Team Leadership, Management, Microsoft Office, Training, Customer Service, Microsoft Excel, PowerPoint, Leadership, Microsoft Word, Team Building, Data Analysis, Wireless, Healthcare Information..., IP, Troubleshooting, Windows, Process Improvement, Switches, Hardware, Routers
Education
Southern Polytechnic State University 2010 — 2014
Bachelor of Science (B.S.), Telecommunications Engineering
Chattahoochee Technical College 2006 — 2008
Associate of Science (A.S.), Computer Programming
Red Ventures July 2013 - Present
H2O Drying Solutions January 2013 - June 2013
Gregory Anderson Motorsports June 2010 - April 2013
GE Capital August 2008 - June 2010
KCI, Inc August 2005 - January 2008
BellSouth Telecommunications, Inc May 1999 - February 2004
Skills
Typing, Shorthand, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Accounts Receivable, Accounts Payable, Account Reconciliation, Financial Accounting, Payroll, Invoicing
Education
ECPI College of Technology 1987 — 1989
Associates Degree, Business/Office Administration
Nobis Works June 2011 - Present
United States Peace Corps Volunteer-Namibia November 2008 - November 2009
Sisters of Charity of St. Vincent de Paul of NY January 2001 - August 2008
BELLSOUTH TELECOMMUNICATIONS, INC 1996 - 2000
MCI Systemhouse, Inc. 1996 - 1997
One on One Networking 1993 - 1996
Northern Telecom, Inc 1984 - 1993
Skills
Strategic Leadership, Business Analysis, Project Management, Microsoft Excel, Networking, Account Management, Case Managment, Non-profits, Volunteer Management, Microsoft Office, Process Improvement, Public Relations, Fundraising, Coaching, Strategic Planning, PowerPoint, Change Management, Nonprofits, Management, Program Management, Training, Leadership, Leadership Development, CRM
Education
Mercer University - Stetson School of Business and Economics 1992 — 1994
Masters of Science, Technology Management
Georgia Institute of Technology - Georgia Tech College of Management 1978 — 1982
BS, Industrial Management
AT&T September 2010 - Present
AT&T Mobility January 2007 - September 2010
BellSouth Telecommunications, Inc January 2005 - January 2007
Skills
Electrical Engineering, Certified Project..., Six Sigma, SQL, Financial Analysis, Network Engineering, Operations Management, Customer Service..., Broadband, Computer Network..., Cross-functional Team..., Network Design, Process Improvement, Project Management, Project Planning, Telecommunications, Vendor Management
Education
University of Kentucky
Bachelor of Science, Electrical Engineering
Verizon April 2012 - Present
Verizon August 2003 - April 2012
BELLSOUTH TELECOMMUNICATIONS INC June 2001 - July 2003
iWillGrow, LLC August 2000 - June 2001
MCI Telecommunications October 1996 - August 2000
GTE Service Corporation October 1995 - October 1996
Arthur Andersen LLP December 1992 - October 1996
Skills
Financial Reporting, Microsoft Excel, Management, Microsoft Office, Research, Sales, Training, Public Speaking, Microsoft Word, Process Improvement, Outlook, PowerPoint, Customer Service, Windows, English
Education
University of South Carolina-Columbia 1989 — 1992
Bachelor of Science in Business Administration in Accounting, Accounting and Finance
E.A. Renfroe & Company, Inc. January 2015 - Present
Virginia College Online June 2010 - January 2015
Virginia College Online December 2009 - June 2010
Anthem Education Group January 2008 - January 2009
American InterContinental University November 2005 - January 2008
BELLSOUTH TELECOMMUNICATIONS INC March 2003 - June 2005
Skills
Leadership, Staff Development, Admissions, Student Affairs, Training, Leadership Development, Team Building, Higher Education, Public Speaking, Campus, Retaining Customers, Adult Education, Management, Student Engagement, CampusVue, Student Financial Aid, Resume Writing, Higher Education..., Recruiting, Customer Retention, Career Development, Student Recruiting, Career Counseling, Academic Advising, Coaching, Academia, E-Learning, Academic Administration, Project Management, Employee Engagement, Mentoring, Inside Sales, Sales Management, Marketing Communications, Business Communications, Process Improvement, Outside Sales, Business Networking, Employee Management, Succession Planning, Cross-functional Team..., Training Manuals, Psychotherapy, Customer Service, Microsoft Office, Program Management, Talent Acquisition, Performance Management, People Development
Education
University of Phoenix 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration
Xavier University of Louisiana 1997 — 2002
B.A, Mass Communications, Concentration: Public Relations
CallidusCloud October 2015 - Present
Exchange Club Family Skills Center September 2012 - December 2012
WTTO/WABM May 2008 - December 2008
BELLSOUTH TELECOMMUNICATIONS INC October 2002 - August 2004
Warner Bros. Entertainment Group of Companies October 2000 - April 2001
Skills
Program Development, Project Management, Contract Development, Communication, Customer Service, Training, Film, Video Production, Gantt Project, PERT, Budget Development, Presentation Skills, Timeline Development, Grant Writing, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Microsoft Project, Visio, Mac OS, Photoshop, Illustrator, InDesign, Dreamweaver, HTML, CSS, Python, JavaScript, jQuery, AJAX, SQL, Software System Analysis, Database Design, ERD, DFD, ER Mapper, Normalization, Logical Data Modeling
Education
DePaul University 2013 — 2016
Master of Science (M.S.), Information Systems - Business Web Analysis and Development
University of Alabama at Birmingham 2008 — 2012
Bachelor of Arts (B.A.), Communication Management
USAA August 2014 - Present
T. Rowe Price November 2012 - July 2014
T-Mobile August 2010 - November 2012
AT&T March 2008 - February 2011
BELLSOUTH TELECOMMUNICATIONS INC April 2000 - May 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Phone Etiquette, Multi-line Phone, Mobile Phone Apps, Travel Planning, Front Office, Customer Satisfaction, Customer Service, Customer Support, Sales
Education
Hillsborough Community College
Restaurant, Culinary, and Catering Management/Manager
University of Phoenix
English, English/Language Arts Teacher Education
YP August 2015 - Present
RevLocal January 2015 - July 2015
G/O Digital December 2013 - June 2014
YP Holdings, ( Formerly AT&T Advertising Solutions) September 2011 - July 2013
BELLSOUTH TELECOMMUNICATIONS INC January 2000 - October 2005
Skills
Online Advertising, Advertising, SEM, Digital Marketing, Social Media Marketing, Mobile Marketing, Digital Media, Mobile Advertising, Google Adwords, SEO, PPC, Advertising Sales, Media Planning, Online Marketing, Search Advertising, Local Search, Social Media, Direct Marketing, Media Buying, Email Marketing, New Business Development, Lead Generation, Direct Mail, New Media, Google Analytics, Digital Strategy, Salesforce.com, Integrated Marketing, Display Advertising, Sales Presentations, E-commerce, Facebook, Analytics, B2B, Website Development, Cold Calling, B2B Marketing, Interactive Marketing, Affiliate Marketing, Customer Acquisition, Brand Development, Strategic Partnerships, Social Networking, Account Management, CRM, Brand Awareness, Campaign Management, Behavioral Targeting, Marketing Strategy, Marketing
Education
Broward College 1999 — 2003
Florida Atlantic University
Wesley Glen Ministries August 2015 - Present
AT&T November 1998 - July 2015
BELLSOUTH TELECOMMUNICATIONS INC April 1990 - November 1998
BELLSOUTH TELECOMMUNICATIONS INC 1988 - 1990
BELLSOUTH TELECOMMUNICATIONS INC 1986 - 1987
Southern Bell 1981 - 1986
Skills
Telecommunications, Management, Project Management, Customer Service, Team Leadership, Leadership, Strategic Planning, Program Management
Education
LaGrange College 2014 — 2016
Master’s Degree, Philanthropy and Development
Wesleyan College 2009 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
LaGrange College 1977 — 1981
Bachelor’s Degree, Mathematics and Christian Education
AT&T July 2014 - Present
AT&T October 2012 - July 2014
AT&T April 2012 - October 2012
BELLSOUTH TELECOMMUNICATIONS INC November 2003 - March 2012
BELLSOUTH TELECOMMUNICATIONS INC September 2003 - November 2003
BELLSOUTH TELECOMMUNICATIONS INC January 1999 - September 2003
Southern Bell /BellSouth Telecommunications, Inc. March 1986 - November 1998
Skills
Customer Service, Microsoft Office, Telecommunications, Management, Project Management, Microsoft Excel, Sales, Team Leadership, Leadership, Microsoft Word
Education
Florida Gateway College 1982 — 1983
General Studies
Columbia High School, Lake City, FL 1979 — 1982
High School Diploma
BELLSOUTH TELECOMMUNICATIONS INC February 2014 - February 2015
Gardner-Webb University August 2011 - May 2013
Education
Georgia Perimeter College 2015 — 2017
The Doan Group February 2015 - Present
The Doan Group August 2011 - February 2015
The Doan Group September 2009 - May 2011
CardioMEMS, Inc. August 2006 - August 2008
BELLSOUTH TELECOMMUNICATIONS INC December 1998 - August 2006
Skills
Customer Service, Microsoft Office, Property & Casualty..., Claim, Claims Management, Employee Benefits, Casualty, Marketing, Employee Relations, Management, Leadership, Underwriting, Insurance, Entrepreneurship, Liability, Software Documentation, General Insurance, Team Building, Health Insurance, Social Media, Customer Satisfaction, Customer Retention, Motorcycle, Subrogation, Commercial Lines, Casualty Insurance, Property Damage, Commercial Insurance, Negotiation, Process Improvement, Professional Liability, Workers Compensation, New Business Development
Education
Georgia State University 1979 — 1982
Business
Clayton Junior College 1977 — 1979
Associates, Business Administration and Management, General
Upton Consulting February 2004 - Present
Gerson Lehrman Group 2004 - 2011
Kabel-X USA LLC July 2007 - April 2009
Pirelli Fiber Cable Manufacturing June 2000 - February 2004
BellSouth Telecommunications Inc 1987 - 1999
BellSouth Telecommunications April 1987 - October 1987
BellSouth Telecommunications April 1980 - March 1987
BellSouth Telecommunications April 1976 - March 1980
Skills
Sales, Marketing, TQM, Maintenance & Repair, Construction, Software Installation, Telecommunications, Start-ups, New Business Development, Product Management, Sales Management, Business Development, Business Strategy, Strategic Planning, Contract Negotiation, Wireless, Team Building, Broadband, Fiber Optics, Operations Management, Networking, Management, Budgets, Account Management, Process Improvement, Strategy, Consulting, Cross-functional Team..., Mergers, Recruiting, Manufacturing, Negotiation, Engineering, Leadership, Executive Management
Education
Williams College Executive Program, 1993 1993 — 1994
Executive Proram, Executive Leadership Enhancement for Officers/CEOs/CFOs/VPs/GMs
The Citadel 1962 — 1966
BS, Electrical Engineering
Publix Supermarkets December 2006 - Present
Publix Supermarkets June 2004 - 2006
Publix Super Markets September 2003 - June 2004
Publix Direct August 2002 - September 2003
BELLSOUTH TELECOMMUNICATIONS INC December 2001 - April 2002
Qtera, div of Nortel Networks April 2000 - November 2001
Allegiance Healthcare, Div of Cardinal Healthcare September 1997 - April 2000
Manray Corp. January 1995 - January 1997
Skills
Computer Hardware, Troubleshooting, Networking, Servers, Cisco Technologies, Windows, System Administration, Customer Satisfaction, Windows 7, Windows Server, Microsoft Office, Outlook, Customer Service, Computer Repair, Technical Support, Hardware, A+ Certified, VPN, Active Directory, Databases, Linux, Management, Network Administration, Printers, Software Installation, Team Building, Team Leadership, XP
Education
Broward College 2002 — 2003
Electrical and Electronics Engineering
ITT Technical Institute-Miami 1997 — 1999
Associate’s Degree, Electrical, Electronics and Communications Engineering
Miami Dade College 1992 — 1993
Cetification, Lotus 1-2-3
Georgia State University 1986 — 1988
Accounting, Business
Self Employed & Freelancers June 2013 - Present
Borders September 2005 - August 2011
Optic Web Solutions LLC August 2002 - March 2003
BELLSOUTH TELECOMMUNICATIONS INC September 1998 - March 2001
Skills
Art, Visual Arts, Art Direction, Graphic Design, Graphic Arts, Computer Graphics, Computer Graphics Design, Product Marketing, Creative Direction, Layout, Adobe Creative Suite, Logo Design, Illustrator, Graphics, Publishing, Web Design, Photography, Illustration
Education
University of West Florida 2000 — 2002
Bachelor of Arts (B.A.), Fine Arts
Art Institute of Atlanta
Associate of Arts (AA), Design and Visual Communications, General
Ramsey Enterprises April 2015 - Present
Endeavor Telecom March 2013 - September 2014
AT&T December 2011 - July 2012
AT&T January 2009 - December 2011
BELLSOUTH TELECOMMUNICATIONS INC April 2003 - January 2009
Griffin Technical College (now Southern Crescent Technical College) January 2002 - April 2003
BELLSOUTH TELECOMMUNICATIONS INC 1980 - 2000
Skills
Technical Writing, Instructional Design, Instructor-led Training, Adult Education, ADDIE, Distance Learning, Curriculum Development, Technical Training, Instructional Technology, Telecommunications, Outside Plant, Metro Ethernet, TCP/IP protocols, Microsoft Office, E-911, TDM, T1s, Network+, A+ Certified, Voice & Data Convergence, E-Learning, Software Documentation, SnagIt, Employee Training, Training, Call Centers, Project Management, Vendor Management, Team Leadership
Education
Mercer University 1995 — 1998
BS, Education / Information Systems, 3.7
Clayton State University 1971 — 1973
AA, Literature & Language
Griffin Technical College
AT&T July 2012 - Present
BELLSOUTH TELECOMMUNICATIONS INC April 1998 - June 2006
Education
Shorter University-College of Adult & Professional Programs 2005 — 2009
BSBA, Business Administration and Management, General
CMD Group LLC October 2014 - Present
Reed Construction Data May 2012 - October 2014
AT&T October 2008 - March 2010
AT&T June 2008 - February 2010
AT&T October 2006 - May 2008
BELLSOUTH TELECOMMUNICATIONS INC August 2002 - September 2006
Education
Kennesaw State University 1997 — 2002
Bachelor of Science (B.S.), Biology, General
Malcolm Cunningham Automotive Group, Inc. July 2014 - Present
Top Flight Global Logistics, Inc. August 2006 - Present
Malcolm Cunningham Automotive Group May 2005 - July 2011
BELLSOUTH TELECOMMUNICATIONS, INC April 1997 - May 2005
MCI COMMUNICATIONS CORPORATION November 1994 - January 1997
MCI Corporation November 1993 - November 1994
The Step Company January 1993 - June 1993
Skills
Human Resources, Talent Management, Talent Acquisition, Employee Relations, Career Counseling, Career Development..., Employee Benefits, Compensation & Benefit, Performance Management, Union Grievances, Small Business, PeopleSoft, Taleo, Call Center, Process Improvement, Sourcing, Conflict Resolution, HR Consulting, New Business Development, Transportation..., Sales Management, Staff Retention, Candidate Retention, candidate screening, Contract Recruitment, College Recruiting, Technical Recruiting, Applicant Tracking..., Workforce Planning, Personnel Management, Payroll, New Hire Orientations, Management, Call Centers, Temporary Placement, Cold Calling, Job Descriptions, Recruiting, Interviews, Training, Temporary Staffing, Background Checks, Performance Appraisal, Screening Resumes, Onboarding, HRIS, Deferred Compensation, Leadership, Hiring, Benefits Administration
Education
Georgia Southern University 1984 — 1989
Bachelor’s Degree, Human Resources Management/Personnel Administration, General
LRE Ground Services, Inc. September 2015 - Present
YP February 2006 - April 2015
Kelly Services May 2004 - February 2006
BELLSOUTH TELECOMMUNICATIONS INC March 2000 - May 2004
Los Angeles Dodgers December 1998 - December 1999
Skills
Lead Generation, Leadership, Management, Sales, New Business Development, Marketing, Customer Service, Strategic Planning, Account Management, Social Media Marketing, Marketing Strategy, Online Advertising, Salesforce.com, B2B, Direct Marketing, Sales Presentations, Advertising, Microsoft Office, Direct Sales, Online Marketing, Digital Marketing, Sales Process, Mobile Marketing, Cold Calling, SEM, Sales Management, Advertising Sales, Customer Retention, Sales Operations, CRM, Strategic Partnerships, Product Marketing, Competitive Analysis, Strategy, Team Building, Training, Business Development, Marketing Communications, Digital Media, Google Adwords, PPC, Social Media, SEO, Customer Satisfaction, Negotiation, Email Marketing, Mobile Advertising, Call Centers, Hiring Practices, Strategic Hiring
Education
Flagler College 1995 — 1998
Sport Management, 3.45
National Association of Professional Women (NAPW) February 2015 - Present
Jackson State University February 2014 - Present
Jackson State University February 2012 - February 2014
Jackson State University November 2010 - February 2012
Birmingham City Schools August 2007 - September 2011
State of Mississippi --Division of Medicaid Bureau of Medical Services October 2009 - September 2010
Sitel January 2008 - September 2009
BELLSOUTH TELECOMMUNICATIONS INC April 2003 - October 2006
Skills
OSHA 30-Hour, SharePoint, Higher Education, Windows, Training, Microsoft Office, Visio, Teaching, E-Learning, Training & Development, Staff Development, Team Management, Coaching, Teacher Training, Analytic Problem Solving, Leadership Development, Telecommunications, Training Delivery, Software Documentation, Job Coaching, Windows 7, Databases, Troubleshooting, Microsoft Exchange, Computer Hardware, Public Health, Instructional Design, Educational Technology, Human Resource..., Microsoft Certified..., Change Management, Account Management, Cross-functional Team..., Sales Management, Long-term Customer..., Alcohol Awareness, Sociology, Criminology, Windows 8, Apple Software, Program Management, iPad Support, Analytical Skills, Nonprofits, Human Resources, Public Speaking, Community Outreach, Research, Leadership
Education
Jackson State University
Master of Arts (M.A.), Sociology Alcohol & Drug Studies
Jackson State University
Bachelor of Science (BS), Criminology
Miles College
Criminal Justice and Corrections
Certified Professional Repairs September 2011 - Present
AutoNation 2006 - 2011
BellSouth Telecommunications, Inc. 2005 - 2005
Comcast Cable Telecommunications 2001 - 2005
Skills
Outlook, Microsoft Office, PowerPoint, Customer Service, Research, Teaching, Windows, English, Microsoft Excel, Microsoft Word, Sales Operations, Time Management, Team Building, Sales, Leadership, Social Networking, Training, Creative Problem Solving, B2B, Team Leadership, Customer Satisfaction, Customer Retention, SSL, Entrepreneurship, Retail, Leadership Development, Marketing, Teamwork, Marketing Strategy, Social Media Marketing, Budgets, Account Management, Negotiation, Inventory Management, Coaching, Management, Sales Management, Business Planning, Advertising, New Business Development, Event Planning, Recruiting, Event Management, Business Development, Market Research
Education
Broward Community College 2013 — 2014
Current student, Register Nurse Program
Broward Community College
Supervision & Management Extended Education
Coursera
Universidad Major de San Marcos
Bachelor's degree, Business Administration
AT&T July 2001 - Present
BellSouth Telecommunications, Inc. February 2000 - June 2001
BellSouth Telecommunications, Inc. May 1998 - February 2000
Crystals International, Inc. April 1997 - April 1998
MCI WorldCom November 1996 - April 1997
Trans World Moving System March 1995 - August 1996
United States Air Force November 1992 - April 1995
United States Air Force January 1990 - April 1995
PACE Membership Warehouse September 1993 - June 1994
United States Air Force January 1990 - November 1992
Skills
Program Management, Management, Military, Military Operations, Military Leadership, Quality Assurance, Troubleshooting, Analysis, Training, Testing, Service Delivery, Maintenance & Repair, Technical Support, Telecommunications, Production Planning, Inventory Control, Electronics, Networking, Hardware, Software Installation, CompTIA A+ Certified, SQL, Human Resources, F-16, F-15, Air Force, Aircraft Maintenance, Munitions, Explosives Safety, Fixed Line, WFA, 802.11n, POTS, Service Orders, Wireless Networking, Wireless, LAN-WAN
Education
Valencia Community College 2008 — 2016
Associate of Science (AS), Information Technology
Udacity 2015 — 2015
Nanodegree, Front-End Web Developer
Community College of the Air Force 1977 — 1990
Associate of Arts and Sciences (AAS), Aircraft Armament Systems Technology
AT&T November 2008 - Present
Royal Caribbean Cruises, Ltd. February 2007 - November 2008
Royal Caribbean Cruises, Ltd. April 2006 - February 2007
Bellsouth Telecommunications Inc. November 2000 - April 2004
Chase March 1995 - May 2000
Skills
Project Management, Sales Operations, Result Oriented, Exceed Sales Goals, Managing Deadlines, Team Management, Employee Training, Contract Negotiation, Collections, Accounts Receivable, Skip Tracing, Financial Reporting, Customer Satisfaction, Social Media, Strategy
Education
DeVry University
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations, 3.75
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.), Project Management, 3.97
Tulane University October 2005 - Present
BELLSOUTH TELECOMMUNICATIONS INC September 1980 - July 1997
Skills
Research, Public Speaking, Microsoft Office, Higher Education, Matlab, PowerPoint, Microsoft Excel, Event Planning, Event Management, Program Development, Project Management, Fundraising, Community Outreach, Data Analysis, Strategic Planning
Education
Tulane University 2002 — 2007
Bachelor, Media Arts
AT&T January 2007 - Present
BELLSOUTH TELECOMMUNICATIONS INC January 1999 - January 2007
BELLSOUTH TELECOMMUNICATIONS INC January 1993 - January 1999
BELLSOUTH TELECOMMUNICATIONS INC January 1991 - January 1993
BELLSOUTH TELECOMMUNICATIONS INC January 1986 - January 1991
Skills
Team Building, Customer Service, Microsoft Office, Proficient in Microsoft..., Leadership, Account Management, Budgets, Integration, Strategic Planning, Social Media, New Business Development
Education
Jacksonville State University 1979 — 1983
BS, Accounting and Computer Science/Management
GeoMechanique, LLC January 2013 - Present
NTT DATA Americas July 2014 - June 2015
Sure Power Consulting April 2013 - February 2014
Visual Risk Technologies, Inc. June 2010 - December 2012
PlanGraphics, Inc July 2009 - June 2010
ESRI, Inc January 2008 - September 2008
ESRI, Inc January 2006 - January 2008
ESRI, Inc March 2001 - December 2005
University of North Florida February 2000 - February 2001
BellSouth Telecommunications, Inc May 1999 - February 2001
Skills
ESRI, GIS, ArcSDE, ArcObjects, ArcGIS Server, ArcGIS, Cartography, Geomatics, Software Development, Integration, Spatial Databases, Python, ArcMap, Microsoft SQL Server, ArcView, Geography, Google Earth, Google Maps, Geoprocessing, Data Mapping, C#, Database Design, Databases, Spatial Analysis, ArcCatalog, Visual Basic, Web Services, Oracle Spatial, GUI development, Open Source, Application Development, ArcGIS Desktop, Collaboration, Data Modeling, ASP.NET, VB.NET, GPS, Data Management, Silverlight, Remote Sensing, GIS Architecture, System Integration, HTML5, CSS3, JavaScript, Automated Cartography, Solutions Engineering, WPF/Silverlight, ArcGIS Explorer, ArcFM
Education
University of Denver 1999 — 2000
Computer Information Systems
Eastern Kentucky University 1993 — 1996
BA - Geography, GIS, Natural Resource Analysis
Bank of America July 2007 - Present
Ceridian October 2006 - July 2007
Internet Security Systems (IBM) March 2006 - September 2006
AT&T/BellSouth June 2005 - March 2006
OMNI AUTOPLAN, a division of THE HARTFORD October 2004 - June 2005
BELLSOUTH TELECOMMUNICATIONS INC June 2003 - October 2004
Skills
PMO, SDLC, Risk, Program Management, Change Management, Process Improvement, Business Analysis, Six Sigma, MS Project, Strategic Planning, Risk Management, Integration, Project Portfolio..., Risk Mitigation, Visio, User Acceptance Testing, ITIL, Customer Relations, Vendor Management, Team Management, Team Leadership, Disaster Recovery, Business Intelligence, E-commerce, Team Building, Business Management, Resource Management, Agile, Mentoring, Project Planning, Identity Management, SharePoint, Planning, Documentation, Service Delivery, Problem Solving, Cross-functional Team..., Telecommunications, Governance, Business Case, Banking, Customer Experience
Education
Central State University
Hewlett-Packard November 2013 - Present
Hewlett-Packard July 2010 - Present
SUN MICROSYSTEMS, INC January 1997 - June 2009
BELLSOUTH TELECOMMUNICATIONS, INC January 1987 - January 1997
Skills
Unix, Pre-sales, Enterprise Software, Disaster Recovery, Servers, IT Strategy, Solaris, Storage, Cloud Computing, Data Center, Enterprise Architecture, HP, Linux, Operating Systems, SAN, SaaS, Solution Selling, Telecommunications, Virtualization
Education
DeVry Institute of Technology
Bachelor of Science, Computer Information Systems
Young Harris College
Associate of Science, Business
US Department of Housing and Urban Development July 2008 - Present
Elite Storage Equipment Erectors, Inc. 1990 - Present
BELLSOUTH TELECOMMUNICATIONS INC 1996 - 2006
Skills
Microsoft Office, Management, Project Management, Microsoft Excel, Strategic Planning, Research, Public Speaking, Leadership, Program Management, PowerPoint, Government, Community Outreach
Education
Shorter University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
ATT June 2013 - Present
AT&T October 2010 - June 2013
BellSouth/AT&T September 1999 - September 2010
BELLSOUTH TELECOMMUNICATIONS INC August 1996 - August 1999
Miami Dade College November 1990 - July 1996
Miami Dade College November 1985 - October 1990
Southern Bell Tel & Tel/ATT Information Systems November 1979 - October 1985
Southern Bell Tel & Tel April 1972 - April 1979
Skills
Telecommunications, Team Management, Testing, VoIP, Networking, Automotive, Troubleshooting, PBX Design and..., Metro Ethernet, Data Communications, Telecommunications..., Wireless, Video Circuit..., Ethernet, IP, Switches, Broadband, Project Management, Program Management, MPLS
Education
Miami Dade College 1969 — 1971
Associate of Science (AS), Mathematics
Miami Senior High School 1966 — 1969
High School, Mathematics and Physics, 3.9 GPA
Rollins Inc. PMO February 2011 - Present
Rollins Inc. ITC December 1999 - February 2011
Bellsouth Telecommunications Inc. August 1988 - August 1999
Skills
Resource Management, Vendor Management, Project Management, Networking, Microsoft SQL Server, Program Management, Process Improvement, Integration, Customer Service, Management, Quality Assurance, Telecommunications, Software Documentation, Business Process, Visio, Call Centers, IT Management, Cross-functional Team..., SharePoint, Disaster Recovery, Business Analysis, Enterprise Software, Project Portfolio..., SDLC, Information Technology, Wireless
Education
Georgia College and State University 1985 — 1988
BS, Political Science / Public Administration
IBM March 2010 - Present
J&A Engineering, LLC January 2010 - March 2010
Jordan & Skala Engineers February 2007 - December 2009
BellSouth Telecommunications, Inc November 2004 - June 2006
BellSouth Telecommunications, Inc November 2003 - November 2004
BellSouth Telecommunications, Inc July 2000 - November 2003
BellSouth Telecommunications, Inc January 1998 - July 2000
BellSouth Telecommunications, Inc March 1997 - January 1998
BellSouth Telecommunications, Inc April 1990 - March 1997
Skills
IT Strategy, Integration, Data Center, Enterprise Software, Solution Selling, Cloud Computing, Telecommunications, Storage, Requirements Analysis, Pre-sales, IT Service Management, Vendor Management, Project Management, Program Management, Wireless
Education
Augusta State University
Bachelor of Arts, Communications
Shorter College
Master of Business Administration, Business Administration and Management, General
Southeastern Telecom September 2002 - July 2008
BELLSOUTH TELECOMMUNICATIONS INC August 2000 - September 2002
Alpha Omicron Pi Fraternity January 1998 - August 2000
Skills
Editing, Creative Writing, Copy Editing, Media Relations, Blogging, Social Media, Proofreading, Freelance Writing, Newsletters, Social Media Marketing, Journalism, Feature Articles, Press Releases, Public Speaking, Teaching, Copywriting, Magazines, Social Networking, Published Author
Education
Huntingdon College 1973 — 1976
Bachelor's degree, Business Administration and Management, General
James B. Hawkins, Attorney at Law November 2008 - Present
Legal Aid Society of Middle Tennessee and the Cumberlands January 2002 - April 2008
BellSouth Public Communications, Inc. January 1997 - March 2000
BellSouth 1986 - 2000
BellSouth Telecommunications, Inc. January 1994 - December 1996
BellSouth Corporation January 1993 - December 1993
BellSouth Enterprises, Inc. January 1992 - December 1992
Dataserv Financial Services, Inc. January 1991 - December 1992
Dataserv, Inc. January 1990 - December 1991
South Central Bell Telephone Co. September 1988 - December 1989
Skills
Arbitration, Litigation Management, Mergers, Risk Management, Human Resources, Sales, Litigation, Civil Litigation, Legal Research, Criminal Law, Appeals, Commercial Litigation, Mediation, Family Law, Courts, Criminal Defense, Hearings, Juvenile Law, Legal Issues, Motions, Personal Injury, Legal Writing, Business Litigation, Trials, Westlaw, Trial Practice, Personal Injury..., Torts, Wrongful Death, Legal Assistance, Legislative Relations, Mergers & Acquisitions, Wills, Administrative Law, Class Actions, Public Liability, Product Liability
Education
Duke University School of Law 1979 — 1982
J.D.
Peabody College of Vanderbilt University 1978 — 1979
M.S., Educational Policy Studies, School Law
Centre College 1974 — 1978
B.A., Government
AT&T Mobility December 2010 - Present
AT&T Mobility May 2009 - February 2011
Assurant Solutions April 2007 - February 2009
Strategic Intelligence, Inc November 2006 - April 2007
BellSouth Business June 2000 - May 2006
BellSouth Telecommunications, Inc October 1997 - June 2000
BellSouth Telecommunications, Inc November 1994 - February 1996
BellSouth Telecommunications December 1991 - November 1994
Skills
Product Marketing, Product Management, Telecommunications, Competitive Analysis, Cross-functional Team..., Business Development, Program Management, Product Development, Management, Marketing, Enterprise Software, Account Management, Business Analysis, Marketing Strategy, New Business Development, Team Leadership, Strategy, E-commerce, Sales Management, Strategic Partnerships, Wireless, B2B
Education
Kennesaw State University - Michael J. Coles College of Business 2002 — 2004
MBA, Business
Auburn University 1972 — 1976
BS, Finance
Veterans Enterprise Solutions, LLC January 2013 - Present
Veterans Employment Solutions, Inc September 2012 - December 2013
Wicker Guesthouse April 2012 - October 2012
The Reach Resort, A Waldorf Astoria Resort Hotel September 2011 - March 2012
Veterans Energy Solutions, LLC December 2006 - August 2011
AT&T June 2006 - April 2010
Behavioral Science Research April 2005 - May 2006
The Washington Economics Group, Inc. January 2005 - April 2005
BellSouth Telecommunications, Inc October 2002 - April 2004
BellSouth Telecommunications, Inc April 2001 - October 2002
Skills
Military, DoD, Strategic Planning, Management, Analysis, Leadership
Education
American Public University System 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University 2004 — 2008
BA, Economics
Miami Dade College 1999 — 2003
AA, Economics
United States Naval Academy 1998 — 2000
N/A, Economics
Charlotte Amalie High School 1993 — 1997
HS Diploma, Accounting Tech Prep
ISCI May 2011 - Present
CyberData Installations, Inc. May 1998 - May 2015
VT Group August 2008 - July 2012
BELLSOUTH TELECOMMUNICATIONS INC March 2004 - February 2008
Triad Communication, Inc. March 1996 - February 2000
Raytheon March 1994 - March 1996
Skills
Integration, PMP, SDLC, Project Management, Requirements Analysis, Business Intelligence, Software Development, Process Improvement, Visio, Software Project..., Quality Assurance, RCDD, Outside Plant..., Telecommunications, MS Project, Program Management, Strategic Planning
Education
Florida State University 2000 — 2006
Lucky Ace Web Design, LLC January 2007 - Present
Bebco Industries July 2013 - July 2015
STI Vibration Monitoring Inc. July 2011 - September 2012
Centers for Disease Control and Prevention June 2003 - June 2006
BellSouth Telecommunications Inc. August 2000 - May 2002
Helios Health August 1999 - May 2001
Skills
Web Design, Dreamweaver, Photoshop, ZenCart, Constant Contact, Volusion, Pre-press, Murals, Handmade Jewelry, Graphic Design, Logo Design, Business Cards, SEO, Brochures, Graphics, User Interface Design, Illustrator, CMS, Adobe Creative Suite, WordPress, Web Development, Social Media, Customer Service, Social Media Marketing, Advertising, Social Networking, Marketing, Strategic Planning, Online Marketing, Email Marketing
Education
The University of Georgia 1994 — 1996
Bachelor of Arts (BA), Computer Animation / Graphic Design
Savannah College of Art and Design 1992 — 1994
Computer Animation
W.P. Davidson High School 1989 — 1992
Blue Cross Blue Shield of Louisiana June 2010 - Present
Blue Cross and Blue Shield of Louisiana May 2005 - Present
Bellsouth Telecommunications, Inc March 2003 - March 2005
Bellsouth Inc. June 2003 - February 2005
Cingular Wireless November 2000 - October 2002
Cingular Wireless/Bellsouth Mobility October 2000 - August 2002
United States Postal Service November 1998 - November 2000
Radio Shack February 1996 - February 2000
Skills
HIPAA, Customer Service, Call Center, Process Improvement, Benefits Administration, PeopleSoft, Healthcare, Business Analysis, Microsoft Excel, SharePoint, Management, Data Analysis, Microsoft Word, Software Documentation, Call Centers, Vendor Management, Training, Outlook, Technical Support, Leadership, Customer Retention
Education
Axia College at University of Phoenix 2008 — 2010
Associate of Science (A.S.), Criminal Justice and Corrections
University of Phoenix 2008 — 2010
Associate’s Degree, Criminal Justice/Law Enforcement Administration
Southern University and Agricultural and Mechanical College at Baton Rouge 1992 — 1994
Journalism
Oracle May 2010 - Present
Sun Microsystems May 2007 - February 2010
AT&T January 2000 - May 2007
BELLSOUTH TELECOMMUNICATIONS INC January 1996 - April 2002
Bell Northern Research September 1992 - January 1996
Computer Systems and Solutions September 1991 - December 1992
Skills
Enterprise Architecture, Telecommunications, Oracle, Project Management, System Deployment, Systems Analysis, Integration, Cloud Computing, Java, Unix
Education
Georgia State University 1993 — 1994
Master of Business Administration (M.B.A.), Marketing
Georgia Institute of Technology 1986 — 1991
Bachelor of Science (BS), Information and Computer Science (ICS)
SP+ Parking November 1998 - Present
BELLSOUTH TELECOMMUNICATIONS INC 1978 - 1998
Skills
Training, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Leadership, PowerPoint, Budgets, Strategic Planning, Operations Management, Payroll Processing, Accounts Receivable, Accounts Payable, Treasury Services, Security Bonded, Telephone Reception, Women Owned Business, Teacher Mentoring, Telecommunications, Night Manager,..., Administrative..., Seamstress
Education
Tennessee Technology Center at Nashville 1972 — 1974
Studied at - NASHVILLE TECH
Middle Tennessee State University 1968 — 1971
studied at MTSU
Norfolk Southern Corporation April 2005 - Present
Paulding County Government November 2002 - April 2005
BellSouth Telecommunications Inc May 2001 - November 2002
US Navy May 1981 - April 2001
Skills
Management, Transportation, Human Reso, Logistics, Microsoft Office, Process Improvement, Operations Management, Team Building, Customer Service, Transportation..., Rail, Freight, Microsoft Excel, Leadership, Logistics Management
Education
Saint Leo University
Bachelor's Degree, Business Administration and Management, General
Private June 2009 - Present
SOURCECORP June 2006 - June 2008
BellSouth Telecommunications Inc June 2005 - June 2006
Affiliated Computer Services, Inc May 2003 - June 2005
Spherion - UPS Employee Service Center July 1997 - January 2003
Skills
Process Improvement, Operations Management, Six Sigma, Project Management, Budgets, Analysis, IT Management, Business Process, Outsourcing, Microsoft Excel, Call Centers, Training, Recruiting, Contract Management, Business Analysis, Program Management, Business Process..., Customer Service
Education
Clemson University
Bachelor of Science
Nero Management, LLC April 2007 - Present
Matlock Advertising & PR April 2011 - November 2011
AT&T January 2007 - May 2007
BellSouth Corporation November 2005 - January 2007
BellSouth Corporation, Office of Diversity February 2002 - November 2005
BellSouth Telecommunications, Inc. March 1999 - February 2002
MCI WorldCom Telecommunications/MCI Telecommunications July 1996 - March 1999
UPS August 1994 - July 1996
National Urban League August 1992 - February 1994
NYC Department of Education April 1988 - August 1992
Skills
Integrated Marketing..., Sponsorship, Creative Writing, Collateral Writing, Speech Writing, Editing, Strategic Partnerships, Strategy, Client Relations, Public Relations, Teaching, Report Writing, Relationship Marketing, Diversity & Inclusion, Community Development, Cross-functional Team..., Event Management, Event Planning, Program Management, Brand Development, Marketing, Management, Budgets, Leadership Development, Vendor Management, Meeting Planning, Social Networking, Integrated Marketing, Social Media Marketing, Advertising, Digital Media, Copywriting, Copy Editing
Education
New York University
MAEd., Educational Communication and Technology
Hofstra University
B.A., Elementary Education/Computer Science
College of Continuing and Professional Education at KSU
Certificate, Creative Writing
AT&T April 2013 - Present
AT&T March 2010 - Present
AT&T March 2009 - March 2010
AT&T November 2008 - March 2009
AT&T January 2008 - November 2008
Bellsouth Telecommunications Inc April 2006 - January 2008
BellSouth Telecommunications July 2004 - April 2006
Bellsouth Business Systems Inc January 2002 - July 2004
Bellsouth Telecommunication Inc January 1999 - January 2002
Skills
Troubleshooting, Telecommunications, Switches, Ethernet, Frame Relay, T1, WAN, IP, VPN, Network Engineering, Network Design, TCP/IP, VoIP, Customer Service, DSL, Six Sigma, ATM networks, Computer Network..., Call Centers, Wireless, Networking, Testing, Visio, SharePoint, Social Media Strategist, User Experience, Project Management, PMO, Web Analytics, MS Project, Radian6, Social Listening, Performance Management, Call Center, Network Operations, Provisioning, Customer Relations, Documentation, Deployment, Microsoft Office, Managerial Experience, Labor Relations, Load Balancing, Staff Scheduling, Training & Development, Coaching, Root Cause Analysis, Mentoring, Clarity, Management
Education
Brenau University 2010 — 2011
MBA, Master of Business Administration
University of Louisiana at Lafayette
BA, Sociology
Transplace September 2003 - Present
BellSouth Telecommunications Inc. June 1997 - May 2001
O’Neal Steel June 1993 - June 1997
University of Alabama at Birmingham August 1982 - April 1993
Skills
EDI, Supply Chain, Logistics, Transportation..., Supply Chain..., Supply Chain Management, Warehouse Management, Transportation, Process Improvement
Education
University of Montevallo 1971 — 1974
Accounting
Cox Communications June 2014 - Present
AT&T Mobility September 2009 - May 2014
AT&T November 2006 - August 2009
AT&T June 2006 - October 2006
BELLSOUTH TELECOMMUNICATIONS INC October 2005 - June 2006
BELLSOUTH TELECOMMUNICATIONS INC February 2003 - September 2005
Skills
Contract Negotiation, B2B, Management, Telecommunications, Product Management, Unified Communications, Sales Management, P&L Management, Sales, New Business Development, Retail, Vendor Management, Program Management, Start-ups, Solution Selling, Go-to-market Strategy, Wireless, Competitive Analysis, Mobile Devices, Product Marketing, VoIP, Strategic Partnerships, SaaS, Account Management, Salesforce.com, Business Development, Strategy, Cross-functional Team..., Process Improvement, Call Centers, Project Management, Sales Operations, Call Center, Managed Services, Team Leadership, Leadership, Strategic Planning, Direct Sales, MPLS, Team Building, IP, Cloud Computing
Education
HBS Executive Education 2015 — 2015
Cable Executive Management
Georgia Institute of Technology 1986 — 1990
BS, Management
University of Alabama at Birmingham 1996 — 1997
MBA, Business
Reducktion September 2011 - July 2015
AT&T March 2006 - August 2009
BELLSOUTH TELECOMMUNICATIONS INC August 2004 - March 2006
Skills
Account Management, Solution Selling, Microsoft Office, Strategic Planning, Process Improvement, Leadership, Cross-functional Team..., Sales, Project Management, Business Analysis, Product Management, Marketing, Entrepreneurship, Business Development
Education
Georgia Institute of Technology 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, Marketing
Georgia Institute of Technology 1999 — 2004
Bachelor’s Degree, Electrical and Electronics Engineering
Bank of England, Mortgage Division, dba ENG Lending February 2015 - Present
Cole Taylor Bank December 2011 - February 2015
Capital Funding and Mortgage Group, Inc. 2002 - November 2011
BellSouth Telecommunications, Inc. February 1997 - October 2003
MCI Worldcom 1994 - 1997
Skills
Banking, Change Management, Budgets, Analysis, Project Management, Real Estate, Customer Service, Investment Properties, Due Diligence, Small Business, Entrepreneurship, Time Management, Accounting, Credit, Loan Origination, Mortgage Banking, Cross-functional Team..., Team Building, Referrals, Strategic Planning, Leadership, Foreclosures, Real Estate Transactions, Investors, Credit Analysis, Loans, FHA, Mortgage Lending, VA loans, Marketing, Sales Management, Start-ups, Refinance, Selling, Negotiation, Short Sales, P&L Management, Strategy
Education
Clemson University 1992 — 1994
MBA
Erskine College 1987 — 1991
BS, Business and Math
KAREN L CRANFORD, CPA, PC November 2008 - Present
KAREN L CRANFORD, CPA, PC November 2008 - Present
Cranford Manufacturing Company, Inc. February 1996 - November 2006
BellSouth Telecommunications, Inc. June 1982 - February 1996
Education
University of North Carolina at Charlotte 1986 — 2000
Accounting, Business Administration
University of Alabama at Birmingham 1991 — 1992
MBA, Business Administration
Catawba College 1978 — 1982
Bachelor of Arts, Mathematics, Business Administration, Computer Science
YP (Formerly AT&T Advertising Solutions) June 2011 - Present
AT&T Advertising Solutions November 2008 - June 2011
AT&T Advertising Solutions October 2005 - November 2008
AT&T Advertising Solutions (Formerly BellSouth Advertising & Publishing) July 2003 - October 2005
ASAP Staffing 2002 - 2003
BellSouth Telecommunications, Inc. 1999 - 2001
BellSouth Telecommunications, Inc. 1997 - 1999
Butler Telecom 1996 - 1997
MCI Telecommunicatios 1995 - 1996
Nortel Networks 1993 - 1995
Skills
Product Management, Product Marketing, Competitive Analysis, Product Development, Telecommunications, Cross-functional Team..., Product Lifecycle..., Product Requirements, Product Launch, Marketing Strategy, Vendor Management, Direct Marketing, Sales Operations, Market Research, Email Marketing, B2B, Management, Sales, Online Advertising, Strategy, Program Management, Marketing, Account Management, Customer Retention
Education
Clark Atlanta University 2000 — 2002
Master of Business Administration (MBA), Marketing
Jackson State University 1985 — 1989
Bachelor of Science (B.S.), Marketing
AT&T January 2006 - November 2007
BellSouth Telecommunications January 1993 - November 2007
BELLSOUTH TELECOMMUNICATIONS INC June 1972 - November 2007
BellSouth 1987 - 2007
BellSouth Telecommunications 2000 - 2005
Skills
Forecasting, Financial Analysis, Management, Budgets, Process Improvement, Financial Modeling, Finance, Analysis, Telecommunications, Business Analysis, Project Management
Education
Georgia State University
BBA, Finance, Accounting, CPA Certification
Gestamp Alabama July 2014 - June 2015
Swagelok Alabama November 2012 - July 2014
TYCO Integrated Security (ADT Security Services) November 2008 - August 2012
SRI Telecommunications 2006 - 2008
MasTec, Inc. 2004 - 2006
World Wide Technology, Inc. 2003 - 2004
Alcatel USA, Inc 1996 - 2002
BellSouth Telecommunications, Inc. 1987 - 1996
Skills
Project Management, Engineering, Team Leadership, AutoCAD, Contract Negotiation, Quality System, Process Improvement, Public Speaking, Vendor Management, IP
Education
Auburn University 1969 — 1974
Bachelor of Mechanical Engineering, Mechanical Engineering
Auburn University
Bachelor' Degree, Mechanical Engineering
Decatur High Band
BellSouth Telecommunications, Inc March 1998 - November 2007
BellSouth Telecommunications, Inc. February 1991 - March 1998
BellSouth Telecommunications, Inc. January 1989 - February 1991
BellSouth Telecommunications, Inc. November 1987 - January 1989
South Central Bell February 1978 - November 1987
Skills
Network Design, Testing, Requirements Analysis, Project Management, Software Development, Computer Network..., Telecommunications, SQL, Intelligent Networks, Integration, LTE, Vendor Management, Software Documentation, IP, Managed Services, MPLS, Cross-functional Team..., BSS, DSL, QoS, Product Marketing, Product Management, Mobile Devices, Frame Relay, Visio, Team Leadership, Cisco Technologies, Data Center, Switches, Telephony, Wireless, Unix, Program Management, VoIP, TCP/IP, SIP, ATM networks, Ethernet
Education
The George Washington University
Master's Certificate, Project Management
Auburn University
Master of Science, Computer Science
Auburn University
Bachelor of Science, Mathematics
Jordan Vocational High School
AT&T September 2008 - Present
Accenture February 1998 - September 2008
BELLSOUTH TELECOMMUNICATIONS INC April 1987 - February 1998
Skills
SQL, Unix, Linux, Apache Jmeter, Analysis, Data Analysis, COBOL, Requirements Analysis, Requirements Gathering, Business Requirements, Requirements Management, Functional Requirements, Software Requirements, Agile & Waterfall..., SDLC, User Acceptance Testing, Regression Testing, Performance Testing, High Level Design, Business Case..., Requirements...
Education
The University of Southern Mississippi 1983 — 1987
Bachelor’s Degree, Business Administration/Management Information Systems, 3.7/4.0
AT&T February 2010 - Present
AT&T May 2007 - February 2010
BellSouth Telecommunications, Inc August 2005 - May 2007
BellSouth Small Business Services September 2003 - August 2005
BellSouth Advertising & Publishing Corporation January 2001 - September 2003
BellSouth Advertising & Publishing Corporation August 2000 - January 2001
Verizon Wireless (formerly GTE Wireless) August 1999 - August 2000
GTE Wireless January 1998 - August 1999
GTE Wireless November 1997 - January 1998
GTE Wireless April 1996 - November 1997
Skills
Telecommunications, Product Management, Product Marketing, Team Building, Result Oriented, Organized Multi-tasker, Exceptionally well..., Direct Marketing, Email Marketing, Online Communications, Budget, Flawless Execution, Motivated self-starter, Complete tasks in a..., Highly detail oriented, Work Under Minimal..., Learning Quickly, Readily adapt to varied..., Good communication..., Leadership..., Works well in a team, Enjoy A Challenge, Budgets, Competitive Analysis, Advertising, Strategy, Market Research, Marketing Communications, Integrated Marketing, Training, Management, Marketing, Online Marketing, Segmentation, Customer Satisfaction, Product Development, Direct Mail, Call Centers
Education
Mercer University 1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
Baldwin-Wallace College
Bachelor of Business Administration (B.B.A.)
Bryant & Stratton Business Institute
Certificate, Business/Commerce, General
Holy Name High School
Diploma, College Prep
Project Management Institute
Certificate of Completion, Project Management
St Francis De Sales
H&R Block 2008 - Present
AT&T January 2007 - August 2007
BELLSOUTH TELECOMMUNICATIONS INC December 1984 - December 2006
Rozier & Harrington, CPAs 1982 - 1983
Athletic Attic, Inc 1980 - 1981
Education
Louisiana State University
BS, Accounting
Santa Fe College
Paralegal Studies
Indian River State College
AS, Business
National Youth Leadership Training - Atlanta Area Council December 2009 - Present
Troop 714 - Boy Scouts of America (Est. June 1966) March 1984 - Present
BELLSOUTH TELECOMMUNICATIONS INC February 1988 - September 2000
Patmark Inc. September 1983 - December 1988
Grumman Aerospace February 1979 - September 1983
Skills
Team Building, Volunteer Management, Nonprofits, Leadership Development, Program Development
Education
Manhattan College 1978 — 1981
Master’s Degree, Structural Engineering
Manhattan College 1976 — 1978
Bachelor of Engineering (BE), Civil Engineering
The Ohio State University 1968 — 1971
Bachelor of Science (BS), Business Administration and Management, General
Omnitrition International December 2011 - Present
Power Systems Mfg., LLC (An Alstom Company) June 2011 - Present
Quest Engineering & Failure Analysis, Inc. July 2006 - June 2011
WP Associates September 1998 - January 2006
BellSouth Telecommunications, Inc March 1993 - April 1998
Education
Nova Southeastern University
Bachelors, Business - Professional Management
AT&T January 2008 - Present
AT&T Telecommunications January 2008 - Present
East District April 2001 - January 2008
BELLSOUTH TELECOMMUNICATIONS, INC January 1998 - January 2001
Cadillac Plastics January 1988 - January 1998
United States Marine Corps January 1978 - January 1987
United States Marine Corps January 1978 - January 1987
Skills
CompTia A+ Certified, CompTIA Network+..., CompTIA Network+, Routers, Analysis, Testing, Switches, Computer Network..., Cisco Technologies, Troubleshooting, Vendor Management, DSL, Wireless, Quality Assurance, Frame Relay, Software Installation, Management, Technical Support, T1, Telecommunications, Ethernet, MPLS, Customer Satisfaction, Networking, CDCMP (Computer Data..., LAN-WAN, VoIP, IP, Cabling, Fiber Optics, Broadband, Telephony, Optical Fiber
Education
California National University for Advanced Studies 2005 — 2007
Bachelor of Science, Business Administration; Human Resources
University of Pennsylvania
A.A, Electrical Engineering Technology
AT&T July 2007 - Present
BELLSOUTH TELECOMMUNICATIONS INC January 2005 - June 2007
NorthStar Communications January 2001 - December 2004
Skills
Telecommunications, Project Management, Management, Customer Service, Microsoft Office, Leadership, Team Leadership, Wireless, VoIP
Education
Capital Area Technical College-Baton Rouge Campus 1998 — 2000
Associate's degree, Civil Drafting and Civil Engineering CAD/CADD
Louisiana State University 1997 — 1998
Architecture
Erath High School 1993 — 1997
Diploma
AT&T August 2015 - Present
AT&T FLORIDA January 2008 - Present
BellSouth Telecommunications, Inc. March 2003 - December 2007
BellSouth Telecommunications, Inc June 2000 - July 2003
BellSouth Telecommunications, Inc September 1999 - May 2000
Montego Electric Company, Inc June 1991 - August 1999
Skills
Wireless, Telecommunications, Six Sigma, Cross-functional Team..., Business Development, Project Planning, Customer Satisfaction, Program Management, Product Management, Management, Analysis, Process Improvement, Operations Management, Construction, Troubleshooting, Training, Team Leadership, Networking, VoIP
Education
Nova Southeastern University
Master, Business Administration
Florida Atlantic University 1991 — 1997
Bachelor of Business Administration, Small Business Management Entrepreneurship
AT&T August 2015 - Present
AT&T December 2008 - August 2015
BELLSOUTH TELECOMMUNICATIONS INC January 2007 - December 2008
BELLSOUTH TELECOMMUNICATIONS INC September 2002 - January 2007
DSS Dept of Social Services State of Louisiana January 2000 - September 2002
West Jefferson Medical Center January 1996 - January 2000
Houston Police Department - Homicide Division January 1994 - January 1996
Marriott Hotels January 1988 - January 1992
Skills
Account Management, Data Center, Disaster Recovery, Leadership, Managed Services, Marketing Strategy, Microsoft Office, Network Security, Networking, Process Improvement, Sales, Security, Strategic Planning, Telecommunications, Vendor Management, Wireless, Wireless Networking
Education
Louisiana State University 1985 — 1989
BA, History/Spanish
CenturyLink April 2015 - Present
AT&T January 2011 - April 2015
AT&T Mobility July 2008 - January 2011
BellSouth Telecommunications, Inc. December 1998 - June 2008
BellSouth Telecommunications Inc. November 2003 - March 2004
Skills
Wireline, Wireless, VoIP, Solution Selling, Telecommunications, Unified Communications, Direct Sales, Sales Process, SIP, MPLS, Co-location, Account Management, B2B, Selling, Cloud Computing, Sales Operations, Ethernet, Leadership, Sales
Education
University of Florida 1994 — 1998
Bachelor of Science (BS), Public Relations
Bright House Networks June 2015 - Present
Metropolitan Ministries February 2013 - June 2015
Verizon Business October 2011 - February 2013
Verizon Enterprise Solutions August 2003 - October 2011
Verizon January 2003 - September 2011
Verizon January 2008 - October 2009
Intermedia January 2002 - January 2003
Intermedia January 1999 - January 2002
Intermedia October 1997 - January 1999
BELLSOUTH TELECOMMUNICATIONS INC September 1995 - October 1997
Skills
Telecommunications, Managed Services, ITIL Foundations, V3, ITIL OSA, Essentials of Project..., Mastering Project..., CRM, Product Management, MPLS, Management, Unified Communications, VoIP, Wireless, Cloud Computing, Program Management, Data Center, Leadership, PMP, Customer Satisfaction, Solution Selling, Training, Project Planning, Project Management
Education
Florida State University
BA, Liberal Arts
AT&T November 2010 - Present
AT&T (Formally BellSouth) October 2006 - April 2011
BellSouth Telecommunications October 2004 - September 2006
BellSouth Telecommunications, Inc October 2004 - September 2006
BellSouth Telecommunications, Inc March 2001 - September 2004
Skills
Coaching, Supervisory Skills, Telecommunications, Provisioning, Customer Service, Team Building, Call Center, Hiring
Education
University of Louisiana at Lafayette 1972 — 1976
BS, Business Administration
AT&T Network Operation Center November 2008 - Present
Bellsouth Telecommunication, Inc April 2004 - November 2008
Bellsouth Telecommunications, Inc April 2000 - April 2004
Skills
Telecommunications, IP, VoIP, Project Management, Switches, TCP/IP, Cisco Technologies, Ethernet, Network Design, Strategic Planning, Call Center, Troubleshooting, Routing, WAN, MPLS, ATM networks, ATM Networks, Call Centers, Computer Network..., Help Desk Support, Management, Network Administration, Networking, Vendor Management
Education
Southern Polytechnic State University 2010 — 2012
Master of Business Administration (MBA), Business Administration (MBA) and Management Information Systems
Central Georgia Technical College 2006 — 2007
Technical Certificate, Cisco Networking Specialist, Cisco Certified Network Associate
Southern Polytechnic State University 2000 — 2003
Bachelor of Science (BSc), Telecommunications Engineering Technology
Dekalb Technical College 1998 — 2000
Associate of Science, Computer and Electronics Engineering Technology, Electrical and Electronics Engineering
Pyramid Consulting 2011 - 2014
CGI May 2007 - April 2010
TSRI 2006 - 2009
T. Patrick & Associates 2001 - 2003
BELLSOUTH TELECOMMUNICATIONS INC 1986 - 2000
BELLSOUTH TELECOMMUNICATIONS INC 1986 - 2000
Skills
Telecommunications, Business Analysis, Requirements Analysis, SDLC, Program Management, Integration, Testing, Project Management, Process Improvement, Vendor Management, Business Intelligence
Education
Georgia Southern University 1989 — 1992
MBA, Business Administration
Valdosta State University 1973 — 1976
BS, Psychology
Convergys March 2015 - July 2015
Convergys March 2014 - March 2015
Convergys June 2012 - March 2014
Convergys May 2009 - March 2012
Convergys March 2008 - May 2009
Convergys May 2007 - March 2008
Convergys May 2006 - May 2007
Convergys November 2005 - May 2006
Hugo P. Martinez & Sons Insurance March 1999 - November 2005
BELLSOUTH TELECOMMUNICATIONS INC March 1998 - March 1999
Skills
Liderazgo, Microsoft Excel, Entrenamiento, Servicio de atención al..., Centro de llamadas, Gestión y motivación de..., Mejora de procesos, Gestión de proyectos, Planificación..., Administración y..., Call Centers, Coaching, Customer Experience, Customer Service, Human Resources, ITIL, Leadership, Management, Microsoft Office, Process Improvement, Project Management, Strategic Planning, Team Building, Team Leadership, Training
Education
Webber state 2014 — 2017
Communications
Universidad Católica del Uruguay 'Dámaso Antonio Larranaga' 1994 — 1997
Political Science
Universidad ORT Uruguay
Computer Science
iBasis January 2012 - Present
iBasis USA 1999 - Present
GTE Internetworking 1997 - 1999
BELLSOUTH TELECOMMUNICATIONS INC 1995 - 1997
GTE laboratories 1993 - 1995
Rockwell Collins 1988 - 1993
Skills
VoIP, Wireless, Signalling, Telecommunications, IP, Mobile Devices, SS7, Managed Services, LTE, VAS, SIP, GSM, Product Management, Routing, Mobile Communications, MPLS
Education
Marquette University 1986 — 1988
Master of Science (MS), Computer Engineering
National Cheng Kung University 1977 — 1981
Bachelor of Science (BS), Engineering/Industrial Management
BELLSOUTH TELECOMMUNICATIONS INC September 1972 - November 2002
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Sewing, Handmade Jewelry, Leadership, Customer Service
Education
Birmingham-Southern College
Bachelor’s Degree, Business Administration and Management, General
Bellsouth Telecommunications Inc. (AT&T) 1999 - 2003
Bellsouth Telecommunications Inc. 1976 - 1999
Skills
Telecommunications, Customer Service, Call Center, Billing, Collections, Process Improvement, Call Centers, Customer Satisfaction, Vendor Management, Customer Experience, Invoicing, Managed Services, VoIP, Customer Retention, Sales Operations, Product Management, Wireless, Problem Solving
Education
Benedict College
Alliance for Aging, Inc. January 1998 - Present
BELLSOUTH TELECOMMUNICATIONS INC May 1979 - December 1995
Skills
Accounts Payable, Accounts Receivable, Payroll, ADP, General Ledger, Excel, Word, Billing, Microsoft Office, Invoicing, Spreadsheets, Reconciliation
Education
Miami Dade College
University of St. Augustine for Health Sciences January 2011 - Present
Columbia College October 2008 - December 2010
Johnson & Wales University January 2004 - October 2005
BellSouth Telecommunications, Inc. October 1970 - November 2003
Skills
Higher Education, Recruiting, Admissions, Leadership Development, Organizational..., Public Speaking, Training, Adult Education, Program Management, Resume Writing, Coaching, Outlook, Career Counseling, Nonprofits, Human Resources, Customer Service, Team Building, Talent Management, Program Development, Staff Development, Career Development, Team Management, Admissions Management
Education
Nova Southeastern University 1995 — 1997
MBA, Business
Eastern Florida State College
Associate of Arts (A.A.)
AT&T Mobility Services, LLC April 2012 - Present
AT&T June 2005 - April 2012
BellSouth Telecommunications Inc. October 1978 - September 2002
Education
Georgia Institute of Technology 1968 — 1973
BIE, Systems Engineering
AT&T July 2014 - Present
AT&T Mobility March 2011 - Present
AT&T Mobility December 2010 - March 2012
AT&T March 2000 - December 2010
BellSouth Telecommunucations Inc. March 1997 - March 1998
BellSouth Telecommunications Inc. April 1989 - March 1997
Skills
Telecommunications, UMTS, LTE, Wireless, Network Deployment, GSM, Site Acquisition, 3G, Microwave, WiMAX, Program Management, 4G, WCDMA, Cellular Communications, Edge, 2G, Computer Network..., T1, Optical Fiber, RF Engineering, Project Management, VOLTe, RAN, RF, EVDO, Fiber Optics, GPRS, HSPA, System Deployment, SS7, Mobile Devices, Network Design, Network Optimization, Broadband, WiFi, Wireless Networking, Ethernet, Mobile Communications, IP, MPLS, Open Source Software, BSS, Transmission
Education
Faulkner University 1999 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Patcraft 2005 - Present
BELLSOUTH TELECOMMUNICATIONS INC 2002 - 2004
BELLSOUTH TELECOMMUNICATIONS INC 2000 - 2002
Skills
Carpet, Sales Management, Sales Operations, New Business Development, Space planning, Furnishings, Space Planning
Education
The University of Georgia
AT&T Government & Education January 2007 - Present
BELLSOUTH TELECOMMUNICATIONS INC January 1998 - January 2007
Walt Disney World May 1987 - October 1992
Skills
Microsoft Office, Microsoft Excel, Customer Service, Project Management, Microsoft Word, Strategic Planning, PowerPoint, Budgets, Change Management, Team Building, Research, Negotiation, Leadership, Team Leadership, Sales, English, Windows, Telecommunications, Account Management, Project Planning
Education
Auburn University 1987 — 1994
Bachelor of Science (BS), Communictions
Auburn University
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
AT&T 1999 - Present
BELLSOUTH TELECOMMUNICATIONS INC September 1999 - December 2007
Skills
VoIP, Telecommunications, WAN, Wireless, Project Management, Troubleshooting, IP, Cisco Technologies, Network Design, Integration, Data Center, Vendor Management, Team Leadership, Network Troubleshooting, Electrical..., Fiber Optic Networks
Education
Patten University 2015 — 2016
Bachelor’s Degree, Business Administration and Management, General, B+
InterContinental Hotels Group (IHG®) July 2014 - Present
BELLSOUTH TELECOMMUNICATIONS INC March 1998 - October 2012
AT&T March 1990 - August 1996
Skills
Strategic Planning, Negotiation, Team Building, Project Management, Event Planning
Education
Grantham University
BBA-HRM, Human Resources Management and Services, 4.0
Grantham University
Human Resources Management/Personnel Administration, General
AT&T January 2007 - Present
BELLSOUTH TELECOMMUNICATIONS INC June 2000 - December 2007
BELLSOUTH TELECOMMUNICATIONS INC May 1992 - June 2000
AT&T December 1985 - May 1990
Southern Bell May 1979 - October 1984
Skills
Integration, Wireless, Telecommunications
Education
Limestone College 2008 — 2011
Bachelor’s Degree, Business Administration and Management, General
Francis Marion University 2002 — 2004
Business Administration and Management, General
Florence-Darlington Technical College 1990 — 1992
Associate’s Degree, Computer Programming
Comcast Cable 2015 - Present
Time Warner Cable 2012 - 2015
DHL 2010 - 2012
BELLSOUTH TELECOMMUNICATIONS INC 2005 - 2009
Education
Strayer University
Bachelor’s Degree
New York Life Insurance Company April 2008 - Present
EDS December 1997 - March 2008
BELLSOUTH TELECOMMUNICATIONS INC September 1984 - December 1997
Education
Harding University 1980 — 1984
Bachelor of Science (B.S.), Computer Science
Charter Communications June 2000 - Present
BELLSOUTH TELECOMMUNICATIONS INC January 2000 - June 2000
Telco Credit Union October 1998 - December 1999
TCI/Intermedia Cable July 1995 - October 1998
Education
Asheville-Buncombe Technical Community College 1985 — 1995
Associate’s Degree, Business Administration
BELLSOUTH TELECOMMUNICATIONS INC September 1977 - August 2002
Thurston Motor Lines Inc 1974 - 1977
Skills
Sales, Customer Service, Sales Management, New Business Development, Account Management, Strategic Planning, Marketing, Leadership, Microsoft Office, Negotiation
Education
Winston-Salem State University 1970 — 1972
Bachelor's degree, Business Administration and Management, General
Appalachian State University 1968 — 1970
General Studies