CallMiner Company
Industry: Software company
DescriptionCallMiner is a Massachusetts-based software company that develops speech analytics software. It was founded in 2002 and headquartered in Waltham, Massachusetts, with offices in Florida and the United Kingdom. As of September 2017, CallMiner has raised 5 rounds of venture funding. Headquarters: Fort Myers, FL Founded: 2002 Founders: Jeff Gallino, Cliff LaCoursiere, Kim Brown Subsidiary: CallMiner Ltd. Type of business: Privately held company
CallMiner List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CallMiner. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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CallMiner Employees
Employee
Years
Job
Industry
Curt Hunter Curt Hunter's CallMiner Experience June 2008 - November 2008
Job Program Manager at Kinney Group
Industry Information Technology and Services
Experience
Kinney Group, Inc. January 2013 - Present
Covance and PPD January 2009 - Present
Theoris January 2009 - December 2012
CallMiner June 2008 - November 2008
Jackson Hewitt 2005 - 2008
Awareness Technology 2003 - 2005
visions edge 2000 - 2003
United States Marine Corps 1993 - 1996
Skills
Testing, Training, Software Documentation, Quality Assurance, SharePoint, Troubleshooting, Test Planning, Process Improvement, Program Management, SDLC, Visio, Agile Methodologies, Business Analysis, Access, XML, Databases, Analysis, Project Management, Technical Writing, Editing
Education
Clemson University 2003 — 2004
Cert of Technical Writing, Technical Writing
Keiser College 1996 — 2000
Kinney Group, Inc. January 2013 - Present
Covance and PPD January 2009 - Present
Theoris January 2009 - December 2012
CallMiner June 2008 - November 2008
Jackson Hewitt 2005 - 2008
Awareness Technology 2003 - 2005
visions edge 2000 - 2003
United States Marine Corps 1993 - 1996
Skills
Testing, Training, Software Documentation, Quality Assurance, SharePoint, Troubleshooting, Test Planning, Process Improvement, Program Management, SDLC, Visio, Agile Methodologies, Business Analysis, Access, XML, Databases, Analysis, Project Management, Technical Writing, Editing
Education
Clemson University 2003 — 2004
Cert of Technical Writing, Technical Writing
Keiser College 1996 — 2000
David Morrell David Morrell's CallMiner Experience November 2014 - Present
Job Senior Software Engineer at Callminer
Industry Information Technology and Services
Experience
CallMiner November 2014 - Present
Atos August 2011 - November 2014
Interop Technologies November 2008 - August 2011
CallMiner October 2006 - November 2008
CPR TOOLS April 2004 - October 2006
Skills
C#, MySQL, ASP.NET, C++, Linux, Ruby on Rails, Perl, Databases, HTML, JavaScript, XML, SQL, SQL Server, Software Development, PHP, Software Engineering, Ruby, Windows, Programming, Microsoft SQL Server, Scrum, Unix
Education
University of Central Florida 2002 — 2004
Bachelor's degree, Computer Science and Information Technology
Columbia High School, Lake City, FL 1996 — 1997
CallMiner November 2014 - Present
Atos August 2011 - November 2014
Interop Technologies November 2008 - August 2011
CallMiner October 2006 - November 2008
CPR TOOLS April 2004 - October 2006
Skills
C#, MySQL, ASP.NET, C++, Linux, Ruby on Rails, Perl, Databases, HTML, JavaScript, XML, SQL, SQL Server, Software Development, PHP, Software Engineering, Ruby, Windows, Programming, Microsoft SQL Server, Scrum, Unix
Education
University of Central Florida 2002 — 2004
Bachelor's degree, Computer Science and Information Technology
Columbia High School, Lake City, FL 1996 — 1997
Craig Lakey Craig Lakey's CallMiner Experience 2006 - 2008
Job Director, Product Marketing at Dell
Industry Information Technology and Services
Experience
Dell May 2014 - Present
OnMessage Marketing January 2012 - May 2014
AMD 2011 - 2012
Bulldog Solutions 2010 - 2011
Onvia 2008 - 2009
CallMiner 2006 - 2008
OnMessage Marketing March 2004 - June 2006
Evolutionary Technologies 2002 - 2004
Hoover's Online July 2000 - December 2001
Skills
Demand Generation, Channel Marketing, Product Marketing, Marketing Communications, Strategic Planning, Lead Management, Segmentation, Start-ups, Marketing Operations, Go-to-market Strategy, B2B Marketing, Online Marketing, Content Marketing, Enterprise Software, SaaS, Digital Marketing, Email Marketing, Marketing Strategy, Lead Generation, Product Management, Strategy, Integrated Marketing, Multi-channel Marketing, Online Advertising, Social Media Marketing, Marketing, B2B, Market Planning, Customer Acquisition
Education
St. Edward's University
MBA, Marketing
Dell May 2014 - Present
OnMessage Marketing January 2012 - May 2014
AMD 2011 - 2012
Bulldog Solutions 2010 - 2011
Onvia 2008 - 2009
CallMiner 2006 - 2008
OnMessage Marketing March 2004 - June 2006
Evolutionary Technologies 2002 - 2004
Hoover's Online July 2000 - December 2001
Skills
Demand Generation, Channel Marketing, Product Marketing, Marketing Communications, Strategic Planning, Lead Management, Segmentation, Start-ups, Marketing Operations, Go-to-market Strategy, B2B Marketing, Online Marketing, Content Marketing, Enterprise Software, SaaS, Digital Marketing, Email Marketing, Marketing Strategy, Lead Generation, Product Management, Strategy, Integrated Marketing, Multi-channel Marketing, Online Advertising, Social Media Marketing, Marketing, B2B, Market Planning, Customer Acquisition
Education
St. Edward's University
MBA, Marketing
Maureen Szlemp Maureen Szlemp's CallMiner Experience August 2015 - Present
Job Marketing Director, Lead Generation at CallMiner
Industry Marketing and Advertising
Experience
CallMiner August 2015 - Present
Scytl Innovating Democracy September 2013 - May 2015
MobileDemand April 2011 - July 2013
ROI Marketing Strategies, LLC May 2009 - April 2011
Intermec Technologies July 1996 - May 2009
Rockwell International 1995 - 1996
Universal Gym Equipment 1983 - 1996
Jefferson High School 1982 - 1983
Skills
Strategic Planning, Public Relations, Brand Development, Lead Generation, Trade Shows, Product Marketing, B2B, Marketing Strategy, Marketing Management, Direct Marketing, Email Marketing, Business Strategy, Social Media, Online Marketing, Strategy Development, Advertising, Team Building, Market Research, Customer Relations, Budget Management, SEO, Team Leadership, Team Management, Social Media Marketing, Market Planning, Demand Generation, Digital Marketing, Budgeting, Cross-functional Team..., Online Advertising, Brand Developement, Budgets, Strategy, CRM, Multi-channel Marketing, Customer Service, Account Management, Leadership, Product Management, Marketing Communications, Strategic Partnerships, Management, Go-to-market Strategy, Marketing, Mobile Devices, Web Analytics, SEM, Social Networking, Inbound Marketing, Inbound Lead Generation
Education
Northern Illinois University
Bachelor's degree, Creative Writing
Syracuse University
CallMiner August 2015 - Present
Scytl Innovating Democracy September 2013 - May 2015
MobileDemand April 2011 - July 2013
ROI Marketing Strategies, LLC May 2009 - April 2011
Intermec Technologies July 1996 - May 2009
Rockwell International 1995 - 1996
Universal Gym Equipment 1983 - 1996
Jefferson High School 1982 - 1983
Skills
Strategic Planning, Public Relations, Brand Development, Lead Generation, Trade Shows, Product Marketing, B2B, Marketing Strategy, Marketing Management, Direct Marketing, Email Marketing, Business Strategy, Social Media, Online Marketing, Strategy Development, Advertising, Team Building, Market Research, Customer Relations, Budget Management, SEO, Team Leadership, Team Management, Social Media Marketing, Market Planning, Demand Generation, Digital Marketing, Budgeting, Cross-functional Team..., Online Advertising, Brand Developement, Budgets, Strategy, CRM, Multi-channel Marketing, Customer Service, Account Management, Leadership, Product Management, Marketing Communications, Strategic Partnerships, Management, Go-to-market Strategy, Marketing, Mobile Devices, Web Analytics, SEM, Social Networking, Inbound Marketing, Inbound Lead Generation
Education
Northern Illinois University
Bachelor's degree, Creative Writing
Syracuse University
John Dunagan John Dunagan's CallMiner Experience July 2013 - January 2014
Job Application Developer at SBA Communications
Industry Telecommunications
Experience
SBA Communications March 2014 - Present
CallMiner July 2013 - January 2014
SW Florida .Net Developers Group March 2006 - January 2014
ESI International June 2009 - July 2013
The Sun Cup January 2012 - May 2013
Self-Employed January 2009 - May 2009
Atos Origin September 2008 - January 2009
Surround Technologies May 2008 - June 2008
Neighborhood America January 2006 - May 2008
InFocus Corp. 2004 - 2004
Skills
Application Development, Website Development, SQL Server, ASP.NET, .NET, Software Development, Web Development, Documentation, C#, JavaScript, XML, Microsoft SQL Server, Web Applications, Business Analysis, ASP, Cloud Computing, Databases, jQuery, CSS, WCF, Web Services, Visual Studio, VB.NET, LINQ, ASP.NET MVC, Software Project..., SDLC, Agile Methodologies, T-SQL, Software Documentation, Database Design, SharePoint, IIS, Scrum, Integration, Agile Project Management, User Interface Design, Programming, AJAX
Education
Western Oregon University 1986 — 1990
BA, English
Silverton Union High School 1980 — 1984
Diploma, Cum Laude, College Prep/AP, Honors
United States Military Academy at West Point
SBA Communications March 2014 - Present
CallMiner July 2013 - January 2014
SW Florida .Net Developers Group March 2006 - January 2014
ESI International June 2009 - July 2013
The Sun Cup January 2012 - May 2013
Self-Employed January 2009 - May 2009
Atos Origin September 2008 - January 2009
Surround Technologies May 2008 - June 2008
Neighborhood America January 2006 - May 2008
InFocus Corp. 2004 - 2004
Skills
Application Development, Website Development, SQL Server, ASP.NET, .NET, Software Development, Web Development, Documentation, C#, JavaScript, XML, Microsoft SQL Server, Web Applications, Business Analysis, ASP, Cloud Computing, Databases, jQuery, CSS, WCF, Web Services, Visual Studio, VB.NET, LINQ, ASP.NET MVC, Software Project..., SDLC, Agile Methodologies, T-SQL, Software Documentation, Database Design, SharePoint, IIS, Scrum, Integration, Agile Project Management, User Interface Design, Programming, AJAX
Education
Western Oregon University 1986 — 1990
BA, English
Silverton Union High School 1980 — 1984
Diploma, Cum Laude, College Prep/AP, Honors
United States Military Academy at West Point
Misael Rodriguez Misael Rodriguez's CallMiner Experience January 2015 - Present
Job Project Manager at CallMiner
Industry Information Technology and Services
Experience
CallMiner January 2015 - Present
Equity Shelter, LLC 2012 - Present
ByDesign Technologies 2010 - 2014
Office PC Support 2008 - 2010
Point Title of ECS / Point Title of Skyland 2005 - 2008
Hometown Title Agency 2003 - 2005
Residential Title Services 2000 - 2003
Skills
Troubleshooting, Integration, Active Directory, Enterprise Software, Management, IT Strategy, Technical Support, Analysis, Windows, Software Development, Web Development, Business Analysis, Microsoft Office, .NET, Databases, Web Services, Web Applications, Scrum, Agile Project Management, Agile & Waterfall..., Microsoft SQL Server, SQL, Training, Business Intelligence
Education
University of South Florida 2009 — 2011
Bachelor of Science, Information Technology
Southern Adventist University 1995 — 1997
Associate of Science, Media Technology
CallMiner January 2015 - Present
Equity Shelter, LLC 2012 - Present
ByDesign Technologies 2010 - 2014
Office PC Support 2008 - 2010
Point Title of ECS / Point Title of Skyland 2005 - 2008
Hometown Title Agency 2003 - 2005
Residential Title Services 2000 - 2003
Skills
Troubleshooting, Integration, Active Directory, Enterprise Software, Management, IT Strategy, Technical Support, Analysis, Windows, Software Development, Web Development, Business Analysis, Microsoft Office, .NET, Databases, Web Services, Web Applications, Scrum, Agile Project Management, Agile & Waterfall..., Microsoft SQL Server, SQL, Training, Business Intelligence
Education
University of South Florida 2009 — 2011
Bachelor of Science, Information Technology
Southern Adventist University 1995 — 1997
Associate of Science, Media Technology
Nicole Pirone's CallMiner Experience April 2013 - Present
Job Business Analytics, Strategy & Customer Insights
Industry Management Consulting
Experience
CallMiner April 2013 - Present
Qology Direct September 2011 - May 2013
Fleet Advantage May 2011 - August 2011
Marsh & McLennan Companies February 2008 - April 2011
Curves March 2005 - December 2007
Skills
Speech Analytics, Project Management, Business Analysis, Consulting, Salesforce.com..., Call Center, Metrics, Situational Leadership, Data-driven, Legal Research, Technology Roadmapping, Key Performance..., Report Development, Training, Staff Building, Bilingual, Operation Efficiencies, Sales&Marketing, Process Improvement, Call Centers, Business Strategy, Program Management, Forecasting, Marketing, New Business Development, Telecommunications, Sales, Analysis, Salesforce.com, Sales Process, Management, CRM, Competitive Analysis, Strategic Partnerships, Analytics, Strategy, E-commerce, Cross-functional Team..., Business Intelligence, Customer Experience, Leadership, Team Leadership, Data Analysis, Team Building, Product Management, Vendor Management, Account Management, Start-ups, Strategic Planning, Product Marketing
Education
Nova Southeastern University 2008 — 2010
Master of Business Administration (MBA)
Nova Southeastern University 2005 — 2007
Master of Science (M.S.), Organizational Leadership
CallMiner April 2013 - Present
Qology Direct September 2011 - May 2013
Fleet Advantage May 2011 - August 2011
Marsh & McLennan Companies February 2008 - April 2011
Curves March 2005 - December 2007
Skills
Speech Analytics, Project Management, Business Analysis, Consulting, Salesforce.com..., Call Center, Metrics, Situational Leadership, Data-driven, Legal Research, Technology Roadmapping, Key Performance..., Report Development, Training, Staff Building, Bilingual, Operation Efficiencies, Sales&Marketing, Process Improvement, Call Centers, Business Strategy, Program Management, Forecasting, Marketing, New Business Development, Telecommunications, Sales, Analysis, Salesforce.com, Sales Process, Management, CRM, Competitive Analysis, Strategic Partnerships, Analytics, Strategy, E-commerce, Cross-functional Team..., Business Intelligence, Customer Experience, Leadership, Team Leadership, Data Analysis, Team Building, Product Management, Vendor Management, Account Management, Start-ups, Strategic Planning, Product Marketing
Education
Nova Southeastern University 2008 — 2010
Master of Business Administration (MBA)
Nova Southeastern University 2005 — 2007
Master of Science (M.S.), Organizational Leadership
Steven G. Chambers Steven G. Chambers's CallMiner Experience August 2014 - Present
Job CEO
Industry Computer Software
Experience
Jibo, Inc. January 2015 - Present
LogMeIn August 2014 - Present
CallMiner August 2014 - Present
Nuance Communications 2003 - Present
Nuance Communications 2009 - 2011
Nuance Communications 2007 - 2009
Nuance 2003 - 2007
SpeechWorks 1999 - 2003
Picturetel Corp 1991 - 1997
Skills
Business Development, Solution Selling, Product Management, Sales, IVR, Integration, Strategy, Enterprise Software, Business Strategy, Marketing, Sales Management, Business Alliances, SaaS, Multi-channel Marketing, Go-to-market Strategy, Cloud Computing, Strategic Partnerships, Account Management, Mobile Applications, Start-ups, Cross-functional Team..., Mobile Devices, Pre-sales, Sales Enablement, Lead Generation, Speech Recognition, Channel, Professional Services, Product Marketing, Sales Process, Telecommunications, Marketing Strategy, Mobile Technology, Product Development, CRM, VoIP, Management, Contract Negotiation, CTI, Demand Generation, B2B, Competitive Analysis, Salesforce.com, Partner Management, Channel Partners, Direct Sales, Selling, New Business Development, Entrepreneurship, E-commerce
Education
Wesleyan University 1982 — 1986
BA, English, Comp-Sci, 3.9
Boston University 1989 — 1991
MS Communications, Mass Communication/Media Studies, 3.9 GPA.
Boston University - School of Management 1989 — 1991
MBA, Marketing; International Business, 3.9
Montclair Kimberley Academy 1978 — 1981
High School Diploma
Jibo, Inc. January 2015 - Present
LogMeIn August 2014 - Present
CallMiner August 2014 - Present
Nuance Communications 2003 - Present
Nuance Communications 2009 - 2011
Nuance Communications 2007 - 2009
Nuance 2003 - 2007
SpeechWorks 1999 - 2003
Picturetel Corp 1991 - 1997
Skills
Business Development, Solution Selling, Product Management, Sales, IVR, Integration, Strategy, Enterprise Software, Business Strategy, Marketing, Sales Management, Business Alliances, SaaS, Multi-channel Marketing, Go-to-market Strategy, Cloud Computing, Strategic Partnerships, Account Management, Mobile Applications, Start-ups, Cross-functional Team..., Mobile Devices, Pre-sales, Sales Enablement, Lead Generation, Speech Recognition, Channel, Professional Services, Product Marketing, Sales Process, Telecommunications, Marketing Strategy, Mobile Technology, Product Development, CRM, VoIP, Management, Contract Negotiation, CTI, Demand Generation, B2B, Competitive Analysis, Salesforce.com, Partner Management, Channel Partners, Direct Sales, Selling, New Business Development, Entrepreneurship, E-commerce
Education
Wesleyan University 1982 — 1986
BA, English, Comp-Sci, 3.9
Boston University 1989 — 1991
MS Communications, Mass Communication/Media Studies, 3.9 GPA.
Boston University - School of Management 1989 — 1991
MBA, Marketing; International Business, 3.9
Montclair Kimberley Academy 1978 — 1981
High School Diploma
Joanna Lowry-Duda Joanna Lowry-Duda's CallMiner Experience June 2015 - Present
Job Research Engineer at CallMiner
Industry Research
Experience
CallMiner June 2015 - Present
CallMiner January 2015 - May 2015
Genesys May 2014 - December 2014
Skills
Natural Language..., Java, Python, NLTK, Information Retrieval, Algorithms, Computational..., Semantics, Speech Recognition, Machine Learning, Statistical Data..., Phonetics, LaTeX, ElasticSearch, Language modeling, Data Mining, Information Extraction, R
Education
Brandeis University 2013 — 2015
Master of Arts (M.A.), Computational Linguistics
Jagiellonian University 2007 — 2011
Bachelor of Arts (B.A.), Slavic Languages, Literatures, and Linguistics, 5.0
CallMiner June 2015 - Present
CallMiner January 2015 - May 2015
Genesys May 2014 - December 2014
Skills
Natural Language..., Java, Python, NLTK, Information Retrieval, Algorithms, Computational..., Semantics, Speech Recognition, Machine Learning, Statistical Data..., Phonetics, LaTeX, ElasticSearch, Language modeling, Data Mining, Information Extraction, R
Education
Brandeis University 2013 — 2015
Master of Arts (M.A.), Computational Linguistics
Jagiellonian University 2007 — 2011
Bachelor of Arts (B.A.), Slavic Languages, Literatures, and Linguistics, 5.0
Candice Cangialosi Candice Cangialosi's CallMiner Experience April 2012 - Present
Job Client Relationship Director at CallMiner
Industry Computer Software
Experience
CallMiner April 2012 - Present
CallMiner March 2010 - March 2012
MIVA January 2005 - October 2007
Education
University of Miami 1999 — 2004
BA
CallMiner April 2012 - Present
CallMiner March 2010 - March 2012
MIVA January 2005 - October 2007
Education
University of Miami 1999 — 2004
BA
Scott Kendrick Scott Kendrick's CallMiner Experience November 2008 - Present
Job VP, Marketing & Product Management at CallMiner
Industry Internet
Experience
CallMiner November 2008 - Present
CallMiner October 2007 - November 2008
MIVA January 2006 - October 2007
MIVA July 2004 - January 2006
Corel 2000 - 2004
Corel Corporation 1999 - 2000
IMSI 1997 - 1998
Skills
Product Management, Team Leadership, Product Marketing, Cloud Computing, Analytics, Product Strategy, Marketing, Scrum, Product Development, Enterprise Software, Go-to-market Strategy, Management, SaaS, Strategic Partnerships, Cross-functional Team..., Business Development, Strategy, User Experience, SEM, Leadership, Requirements Analysis, Lead Generation
Education
Queen's University 1990 — 1994
BScE
CallMiner November 2008 - Present
CallMiner October 2007 - November 2008
MIVA January 2006 - October 2007
MIVA July 2004 - January 2006
Corel 2000 - 2004
Corel Corporation 1999 - 2000
IMSI 1997 - 1998
Skills
Product Management, Team Leadership, Product Marketing, Cloud Computing, Analytics, Product Strategy, Marketing, Scrum, Product Development, Enterprise Software, Go-to-market Strategy, Management, SaaS, Strategic Partnerships, Cross-functional Team..., Business Development, Strategy, User Experience, SEM, Leadership, Requirements Analysis, Lead Generation
Education
Queen's University 1990 — 1994
BScE
Dan Rua's CallMiner Experience July 2004 - Present
Job Venture Capitalist & Technology Executive | Rated #4 Most Loved & #17 Most Respected VC in the US
Industry Venture Capital & Private Equity
Experience
IZEA July 2012 - Present
CallMiner July 2004 - Present
Inflexion Partners January 2002 - Present
IZEA September 2006 - May 2011
Draper Atlantic June 1999 - January 2002
FullSeven Technologies December 1998 - June 1999
IBM July 1997 - July 1998
IBM Networking Labs - RTP, NC June 1991 - July 1997
Skills
IT Strategy, Social Media, Advertising, Wireless, Venture Capital, Viral Marketing, Software, Joint Ventures, Team Leadership, Mobile Advertising, Entrepreneurship, Start-ups, Monetization, Enterprise Software, Product Management, Business Modeling, Corporate Development, Leadership, Investments, Business Development, Product Marketing, Team Building, Networking, Mergers & Acquisitions, Cloud Computing, Strategy, Strategic Partnerships, Analytics, Management, Go-to-market Strategy, Start-up Ventures, Venture Financing, M&A experience, Competitive Analysis, SaaS, Mobile Applications, Mobile Devices, Analysis, Finance, Executive Management, E-commerce, Management Consulting, Angel Investing, New Venture Development, Business Planning, Mobile Technology, Private Equity, Business Strategy, Portfolio Management, Early Stage Companies
Education
University of North Carolina at Chapel Hill 1996 — 1999
MBA
University of North Carolina at Chapel Hill 1995 — 1999
JD
University of Florida 1986 — 1991
BS Engineering
IZEA July 2012 - Present
CallMiner July 2004 - Present
Inflexion Partners January 2002 - Present
IZEA September 2006 - May 2011
Draper Atlantic June 1999 - January 2002
FullSeven Technologies December 1998 - June 1999
IBM July 1997 - July 1998
IBM Networking Labs - RTP, NC June 1991 - July 1997
Skills
IT Strategy, Social Media, Advertising, Wireless, Venture Capital, Viral Marketing, Software, Joint Ventures, Team Leadership, Mobile Advertising, Entrepreneurship, Start-ups, Monetization, Enterprise Software, Product Management, Business Modeling, Corporate Development, Leadership, Investments, Business Development, Product Marketing, Team Building, Networking, Mergers & Acquisitions, Cloud Computing, Strategy, Strategic Partnerships, Analytics, Management, Go-to-market Strategy, Start-up Ventures, Venture Financing, M&A experience, Competitive Analysis, SaaS, Mobile Applications, Mobile Devices, Analysis, Finance, Executive Management, E-commerce, Management Consulting, Angel Investing, New Venture Development, Business Planning, Mobile Technology, Private Equity, Business Strategy, Portfolio Management, Early Stage Companies
Education
University of North Carolina at Chapel Hill 1996 — 1999
MBA
University of North Carolina at Chapel Hill 1995 — 1999
JD
University of Florida 1986 — 1991
BS Engineering
Kristen Mikovich Kristen Mikovich's CallMiner Experience January 2010 - June 2013
Job Senior Director, Strategic Planning and Operations at Adknowledge
Industry Computer Software
Experience
Adknowledge August 2013 - Present
CallMiner January 2010 - June 2013
CallMiner, Inc. September 2008 - January 2010
CallMiner 2007 - 2008
MIVA, Inc. 2004 - April 2007
MediaBrains, Inc. 1999 - 2002
Humana, Inc. 1989 - 1999
Skills
Strategic Planning, Organizational..., Mergers, PMO, Operational Streamlining, Project Management, Policy, Process Improvement, Start-ups, Change Management, Product Management, Program Management, Software Development, Analytics, Leadership, Enterprise Software, Agile Methodologies, Executive Management, Product Development, Operations Management, Integration, Business Planning, Account Management, Project Planning, SaaS, Consulting, Professional Services, CRM, Business Intelligence, Cross-functional Team..., Mergers & Acquisitions, Team Leadership, Vendor Management, Management, Strategy
Education
Marian University
BBA, Business
University of Minnesota-Twin Cities
Adknowledge August 2013 - Present
CallMiner January 2010 - June 2013
CallMiner, Inc. September 2008 - January 2010
CallMiner 2007 - 2008
MIVA, Inc. 2004 - April 2007
MediaBrains, Inc. 1999 - 2002
Humana, Inc. 1989 - 1999
Skills
Strategic Planning, Organizational..., Mergers, PMO, Operational Streamlining, Project Management, Policy, Process Improvement, Start-ups, Change Management, Product Management, Program Management, Software Development, Analytics, Leadership, Enterprise Software, Agile Methodologies, Executive Management, Product Development, Operations Management, Integration, Business Planning, Account Management, Project Planning, SaaS, Consulting, Professional Services, CRM, Business Intelligence, Cross-functional Team..., Mergers & Acquisitions, Team Leadership, Vendor Management, Management, Strategy
Education
Marian University
BBA, Business
University of Minnesota-Twin Cities
Jesse Zeimet Jesse Zeimet's CallMiner Experience November 2010 - January 2012
Job Restaurant
Industry Restaurants
Experience
Spanky Design May 2006 - May 2015
Alliance Performance Systems, Inc. March 2012 - November 2014
CallMiner November 2010 - January 2012
Poly-Tex February 2007 - October 2010
ResCap - GMAC December 2002 - February 2007
Tilka Design January 2001 - July 2002
MarketingBridge/Gage Marketing September 1997 - June 2001
Skills
Logo Design, Brochures, Marketing Strategy, Web Development, Advertising, Creative Management, Art Direction, Vendor Management, User Experience, User Interface Design, Illustrator, Layout, Email Marketing, Web Design, Creative Direction, Graphics, Graphic Design
Education
College of Visual Arts 1996 — 2001
BFA
Pratt Institute 1993 — 1996
California College of the Arts
MCAE
Spanky Design May 2006 - May 2015
Alliance Performance Systems, Inc. March 2012 - November 2014
CallMiner November 2010 - January 2012
Poly-Tex February 2007 - October 2010
ResCap - GMAC December 2002 - February 2007
Tilka Design January 2001 - July 2002
MarketingBridge/Gage Marketing September 1997 - June 2001
Skills
Logo Design, Brochures, Marketing Strategy, Web Development, Advertising, Creative Management, Art Direction, Vendor Management, User Experience, User Interface Design, Illustrator, Layout, Email Marketing, Web Design, Creative Direction, Graphics, Graphic Design
Education
College of Visual Arts 1996 — 2001
BFA
Pratt Institute 1993 — 1996
California College of the Arts
MCAE
Jose E. Hernandez's CallMiner Experience November 2013 - Present
Job Customer Experience Professional
Industry Information Technology and Services
Experience
CallMiner November 2013 - Present
Revel Consulting January 2011 - October 2013
JPMorgan Chase February 2010 - January 2011
Physisians Health Choice - WellMed December 2008 - May 2009
JPMorgan Chase April 2007 - November 2008
WaMu November 2003 - November 2008
Washington Mutual November 2003 - April 2006
Skills
Change Management, IVR, Process Engineering, Operations Management, Call Center, Call Centers, Management, Telecommunications, Outsourcing, Organizational..., Business Analysis, Process Improvement, Strategy, Leadership, Business Process..., Project Management, Customer Service, Business Strategy, Enterprise Software, Project Planning, Analytics, Strategic Planning, Analysis, Vendor Management, Cross-functional Team..., SDLC, Market Research, Data Visualization, Business Intelligence, Management Consulting, Business Process, Talent Management, Program Management, Consulting, CRM, Integration, Visio, Customer Experience, Performance Management
Education
Bellevue College 2001 — 2003
Business
University of Washington
Business Analysis Professional
CallMiner November 2013 - Present
Revel Consulting January 2011 - October 2013
JPMorgan Chase February 2010 - January 2011
Physisians Health Choice - WellMed December 2008 - May 2009
JPMorgan Chase April 2007 - November 2008
WaMu November 2003 - November 2008
Washington Mutual November 2003 - April 2006
Skills
Change Management, IVR, Process Engineering, Operations Management, Call Center, Call Centers, Management, Telecommunications, Outsourcing, Organizational..., Business Analysis, Process Improvement, Strategy, Leadership, Business Process..., Project Management, Customer Service, Business Strategy, Enterprise Software, Project Planning, Analytics, Strategic Planning, Analysis, Vendor Management, Cross-functional Team..., SDLC, Market Research, Data Visualization, Business Intelligence, Management Consulting, Business Process, Talent Management, Program Management, Consulting, CRM, Integration, Visio, Customer Experience, Performance Management
Education
Bellevue College 2001 — 2003
Business
University of Washington
Business Analysis Professional
Bob Sullebarger Bob Sullebarger's CallMiner Experience November 2011 - July 2012
Job
Industry Information Technology and Services
Experience
Interactions Corporation July 2012 - Present
CallMiner November 2011 - July 2012
Trustwave / Vericept April 2006 - December 2010
Ciena Corporation 2004 - 2005
Equipe Communications 2001 - 2004
Spring Tide Networks 1998 - 2001
Cascade/Ascend 1995 - 1998
Hughes Network Systems 1992 - 1995
Skills
Artificial Intelligence, Natural Language..., Natural Language..., Information Retrieval, Product Management, Product Marketing, Start-ups, Telecommunications, Enterprise Software, Strategy, Go-to-market Strategy, Solution Selling, Analytics, Strategic Partnerships, Managed Services, Cloud Computing, Call Centers, Leadership, Demand Generation, CRM, Marketing, IP, Sales Enablement, Machine Learning, Voice of the Customer, Social Media Marketing, Executive Management, Lead Generation, Account Management, Networking, Call Center, Product Development, Business Alliances, B2B, Salesforce.com, Sales, Business Strategy, Competitive Analysis, Mergers & Acquisitions, Security, Customer Experience, Sales Process, Business Development, Compliance, Strategic Planning, Mobile Devices
Education
Lehigh University
BS, Mechanical Engineering
Cass Business School
MBA, International Business
Interactions Corporation July 2012 - Present
CallMiner November 2011 - July 2012
Trustwave / Vericept April 2006 - December 2010
Ciena Corporation 2004 - 2005
Equipe Communications 2001 - 2004
Spring Tide Networks 1998 - 2001
Cascade/Ascend 1995 - 1998
Hughes Network Systems 1992 - 1995
Skills
Artificial Intelligence, Natural Language..., Natural Language..., Information Retrieval, Product Management, Product Marketing, Start-ups, Telecommunications, Enterprise Software, Strategy, Go-to-market Strategy, Solution Selling, Analytics, Strategic Partnerships, Managed Services, Cloud Computing, Call Centers, Leadership, Demand Generation, CRM, Marketing, IP, Sales Enablement, Machine Learning, Voice of the Customer, Social Media Marketing, Executive Management, Lead Generation, Account Management, Networking, Call Center, Product Development, Business Alliances, B2B, Salesforce.com, Sales, Business Strategy, Competitive Analysis, Mergers & Acquisitions, Security, Customer Experience, Sales Process, Business Development, Compliance, Strategic Planning, Mobile Devices
Education
Lehigh University
BS, Mechanical Engineering
Cass Business School
MBA, International Business
Jerry Valchine's CallMiner Experience November 2006 - November 2007
Job General Manager
Industry Retail
Experience
Pack & Send Gifts 2008 - 2014
CallMiner November 2006 - November 2007
Skills
Animation, Entrepreneurship, Marketing, Solution Selling, Software Development, Account Management, Sales Process, Sales, Telecommunications, Enterprise Software, Security, Business Development, Contract Negotiation, Product Management, Team Building, Cloud Computing
Education
Florida State University 1980 — 1984
BS Business
Florida State University - College of Business 1980 — 1984
BS Business, Business School
Pack & Send Gifts 2008 - 2014
CallMiner November 2006 - November 2007
Skills
Animation, Entrepreneurship, Marketing, Solution Selling, Software Development, Account Management, Sales Process, Sales, Telecommunications, Enterprise Software, Security, Business Development, Contract Negotiation, Product Management, Team Building, Cloud Computing
Education
Florida State University 1980 — 1984
BS Business
Florida State University - College of Business 1980 — 1984
BS Business, Business School
Rachel Daly Rachel Daly's CallMiner Experience April 2013 - Present
Job Business Development at CallMiner
Industry Computer Software
Experience
CallMiner April 2013 - Present
Texthelp October 2011 - April 2013
Texthelp August 2007 - October 2011
American Tower Corporation 2005 - 2007
Greater Media 2003 - 2004
iHeartRadio 2000 - 2003
Skills
Account Management, Salesforce.com, Business Development, Sales, Direct Sales, Sales Operations, Sales Process, Solution Selling, New Business Development, SaaS, Selling, Strategic Planning, CRM, Strategic Partnerships, Sales Management
Education
Suffolk University 2000 — 2002
Bachelor's degree, Communications
The Art Institute of Boston 1997 — 1999
Associates, Communications
CallMiner April 2013 - Present
Texthelp October 2011 - April 2013
Texthelp August 2007 - October 2011
American Tower Corporation 2005 - 2007
Greater Media 2003 - 2004
iHeartRadio 2000 - 2003
Skills
Account Management, Salesforce.com, Business Development, Sales, Direct Sales, Sales Operations, Sales Process, Solution Selling, New Business Development, SaaS, Selling, Strategic Planning, CRM, Strategic Partnerships, Sales Management
Education
Suffolk University 2000 — 2002
Bachelor's degree, Communications
The Art Institute of Boston 1997 — 1999
Associates, Communications
Bruce McMahon Bruce McMahon's CallMiner Experience 2015 - Present
Job Director of Product Management at CallMiner
Industry Information Technology and Services
Experience
CallMiner 2015 - Present
CallMiner 2014 - Present
KMI February 2012 - October 2014
KMI 2009 - 2012
KMI 2007 - 2009
CSI Global Education Inc. 2005 - 2007
Profit Systems 2004 - 2006
Skills
Agile Methodologies, Software Project..., SQL, Microsoft SQL Server, SharePoint, Scrum, SDLC, Project Management, XML, Rally, Change Management, Test Automation, User Acceptance Testing, Requirements Gathering, Enterprise Software, Software Development, Requirements Analysis, Business Analysis, Software Quality..., SaaS
Education
University of Newcastle 2002 — 2004
Master of Business Administration, Project Management, Finance
Simon Fraser University 1996 — 2000
Bachelor of Arts (B.A.)
CallMiner 2015 - Present
CallMiner 2014 - Present
KMI February 2012 - October 2014
KMI 2009 - 2012
KMI 2007 - 2009
CSI Global Education Inc. 2005 - 2007
Profit Systems 2004 - 2006
Skills
Agile Methodologies, Software Project..., SQL, Microsoft SQL Server, SharePoint, Scrum, SDLC, Project Management, XML, Rally, Change Management, Test Automation, User Acceptance Testing, Requirements Gathering, Enterprise Software, Software Development, Requirements Analysis, Business Analysis, Software Quality..., SaaS
Education
University of Newcastle 2002 — 2004
Master of Business Administration, Project Management, Finance
Simon Fraser University 1996 — 2000
Bachelor of Arts (B.A.)
Todd Quinn's CallMiner Experience December 2010 - June 2011
Job Big Data, Supercomputing and Storage Marketer
Industry Marketing and Advertising
Experience
Cray Inc. January 2013 - Present
Channel Source Direct July 2011 - November 2012
CallMiner December 2010 - June 2011
Fiserv July 2009 - December 2010
Business Objects, an SAP company October 2004 - July 2009
DiPaolo 2003 - 2007
DiPaolo 2003 - 2007
Covente September 2001 - October 2004
Skills
Business Intelligence, Business Process Design, GRC, Demand Generation, Lead Generation, Salesforce.com, SaaS, Solution Selling, Enterprise Software, Sales Enablement, Marketing Automation, Lead Management, CRM, Account Management, Go-to-market Strategy, Sales Process, Product Marketing, B2B, Cloud Computing, Channel, Microsoft Dynamics, Targeted Account Selling, Eloqua, Pardot, Silverpop Engage, SAP CRM, Constant Contact, ExactTarget, Latin America, Brazilian Portuguese, Basho, Campaign Strategies, Marketing Strategy, Direct Marketing, Digital Marketing, Strategic Account..., Selling, Email Marketing, Marketing, Strategic Partnerships, Sales, Management, B2B Marketing, Software Industry, Multi-channel Marketing, Business Alliances
Education
American Intercontinental University 2000 — 2002
Bachelor of Science (B.S.), International Business
DeVry University-Georgia 1998 — 2000
Fall Mountain Regional High School
Cray Inc. January 2013 - Present
Channel Source Direct July 2011 - November 2012
CallMiner December 2010 - June 2011
Fiserv July 2009 - December 2010
Business Objects, an SAP company October 2004 - July 2009
DiPaolo 2003 - 2007
DiPaolo 2003 - 2007
Covente September 2001 - October 2004
Skills
Business Intelligence, Business Process Design, GRC, Demand Generation, Lead Generation, Salesforce.com, SaaS, Solution Selling, Enterprise Software, Sales Enablement, Marketing Automation, Lead Management, CRM, Account Management, Go-to-market Strategy, Sales Process, Product Marketing, B2B, Cloud Computing, Channel, Microsoft Dynamics, Targeted Account Selling, Eloqua, Pardot, Silverpop Engage, SAP CRM, Constant Contact, ExactTarget, Latin America, Brazilian Portuguese, Basho, Campaign Strategies, Marketing Strategy, Direct Marketing, Digital Marketing, Strategic Account..., Selling, Email Marketing, Marketing, Strategic Partnerships, Sales, Management, B2B Marketing, Software Industry, Multi-channel Marketing, Business Alliances
Education
American Intercontinental University 2000 — 2002
Bachelor of Science (B.S.), International Business
DeVry University-Georgia 1998 — 2000
Fall Mountain Regional High School
Kara Crider Kara Crider's CallMiner Experience 2006 - 2009
Job Digital Marketing Manager at Windfall
Industry Marketing and Advertising
Experience
Windfall February 2015 - Present
dESCO, LLC October 2011 - February 2015
Moore & Scarry Advertising April 2009 - October 2011
CallMiner 2006 - 2009
Buffalo Niagara Enterprise 2003 - 2006
Gartner Group 2000 - 2001
Enterprise Rent-A-Car 1998 - 2000
Skills
Social Media, Strategic Planning, Marketing, Event Management, New Business Development, SEO, Project Management, Strategic Partnerships, Sales, Advertising, SEM, Investor Relations, Strategy, Public Relations, Marketing Communications
Education
Florida Gulf Coast University
B.S. Business Management, Business
Windfall February 2015 - Present
dESCO, LLC October 2011 - February 2015
Moore & Scarry Advertising April 2009 - October 2011
CallMiner 2006 - 2009
Buffalo Niagara Enterprise 2003 - 2006
Gartner Group 2000 - 2001
Enterprise Rent-A-Car 1998 - 2000
Skills
Social Media, Strategic Planning, Marketing, Event Management, New Business Development, SEO, Project Management, Strategic Partnerships, Sales, Advertising, SEM, Investor Relations, Strategy, Public Relations, Marketing Communications
Education
Florida Gulf Coast University
B.S. Business Management, Business
Nicole Kosoris Nicole Kosoris's CallMiner Experience December 2010 - January 2012
Job Research Scientist at Georgia Tech Research Institute
Industry Computer Software
Experience
Georgia Tech Research Institute January 2014 - Present
Southern Polytechnic State University January 2012 - December 2013
CallMiner December 2010 - January 2012
Express Scripts March 2006 - December 2010
Skills
SQL, Microsoft SQL Server, Agile Methodologies, Data Modeling, ETL, Visual Studio, Java, Visio, Software Development, Business Analysis, Unix, Business Intelligence, Database Design, Team Leadership, Data Analysis, SDLC, C#, Visual Basic, JavaScript, Microsoft Office, Programming, C++, HTML, Matlab, Testing, Research, Microsoft Excel, Python
Education
Southern Polytechnic State University 2011 — 2014
Master's Degree, Computer Science, 4.0
Thomas Edison State College 2009 — 2010
BA, Mathematics with Natural Sciences emphasis
Cerro Coso College 2005 — 2008
AS, Computer Information Systems
Georgia Tech Research Institute January 2014 - Present
Southern Polytechnic State University January 2012 - December 2013
CallMiner December 2010 - January 2012
Express Scripts March 2006 - December 2010
Skills
SQL, Microsoft SQL Server, Agile Methodologies, Data Modeling, ETL, Visual Studio, Java, Visio, Software Development, Business Analysis, Unix, Business Intelligence, Database Design, Team Leadership, Data Analysis, SDLC, C#, Visual Basic, JavaScript, Microsoft Office, Programming, C++, HTML, Matlab, Testing, Research, Microsoft Excel, Python
Education
Southern Polytechnic State University 2011 — 2014
Master's Degree, Computer Science, 4.0
Thomas Edison State College 2009 — 2010
BA, Mathematics with Natural Sciences emphasis
Cerro Coso College 2005 — 2008
AS, Computer Information Systems
Elena Benoit's CallMiner Experience June 2013 - Present
Job Sales Director at CallMiner
Industry Information Technology and Services
Experience
CallMiner June 2013 - Present
The Spirited Gourmet November 2002 - Present
KnowledgeVision February 2013 - May 2013
SmartBear Software October 2011 - January 2013
Providea, Inc. March 2009 - October 2011
Benoit Associates January 2001 - November 2002
PictureTel June 1995 - December 1999
Digital Equipment Corporation August 1987 - June 1995
GTE Government Systems June 1984 - August 1987
Skills
Video Conferencing, Solution Selling, Unified Communications, Salesforce.com, Channel, Account Management, Customer Relations, Consultative Selling, Enterprise Software, Software and systems..., SaaS Sales, Client Service Oriented, Client-focused, SaaS, Customer Service, Selling, Sales Management, Product Management, Sales Operations, Sales, Networking, Managed Services, Cloud Computing, Professional Services, Channel Partners, Direct Sales, Start-ups, Go-to-market Strategy, Management, Strategic Partnerships, Sales Process, VoIP, B2B, Telecommunications, Training, Product Marketing, CRM, IP, Analytics
Education
Boston College 1980 — 1984
BA, Computer Science
CallMiner June 2013 - Present
The Spirited Gourmet November 2002 - Present
KnowledgeVision February 2013 - May 2013
SmartBear Software October 2011 - January 2013
Providea, Inc. March 2009 - October 2011
Benoit Associates January 2001 - November 2002
PictureTel June 1995 - December 1999
Digital Equipment Corporation August 1987 - June 1995
GTE Government Systems June 1984 - August 1987
Skills
Video Conferencing, Solution Selling, Unified Communications, Salesforce.com, Channel, Account Management, Customer Relations, Consultative Selling, Enterprise Software, Software and systems..., SaaS Sales, Client Service Oriented, Client-focused, SaaS, Customer Service, Selling, Sales Management, Product Management, Sales Operations, Sales, Networking, Managed Services, Cloud Computing, Professional Services, Channel Partners, Direct Sales, Start-ups, Go-to-market Strategy, Management, Strategic Partnerships, Sales Process, VoIP, B2B, Telecommunications, Training, Product Marketing, CRM, IP, Analytics
Education
Boston College 1980 — 1984
BA, Computer Science
Brian Kolb Brian Kolb's CallMiner Experience March 2013 - August 2014
Job Director of Inside Sales at DataRobot
Industry Computer Software
Experience
DataRobot September 2015 - Present
RapidMiner, Inc. January 2015 - September 2015
CallMiner March 2013 - August 2014
New England Photo Booth February 2010 - February 2013
Cape Cod Bluefins March 2010 - March 2012
Merrill Lynch September 2008 - March 2011
Skills
Hockey, Leadership, Sales, Series 7, Sports Marketing, Social Networking, New Business Development, Fundraising, Public Speaking, PowerPoint, Financial Analysis, Retail, Investments, Microsoft Excel, Coaching, Microsoft Office, Series 63, Social Media Marketing, Insurance, Data Analysis, Product Management, Analysis, Analytics, Customer Service, Time Management, Account Management, Management, CRM, Business Development, Strategy, Marketing, Marketing Strategy, Start-ups, RapidMiner, Social Media, Salesforce.com, Strategic Planning, Sales Operations, Team Building, Lead Generation, SaaS, Sales Management, Strategic Partnerships
Education
College of the Holy Cross 2004 — 2008
Bachelors of Art
Tabor Academy 2002 — 2004
DataRobot September 2015 - Present
RapidMiner, Inc. January 2015 - September 2015
CallMiner March 2013 - August 2014
New England Photo Booth February 2010 - February 2013
Cape Cod Bluefins March 2010 - March 2012
Merrill Lynch September 2008 - March 2011
Skills
Hockey, Leadership, Sales, Series 7, Sports Marketing, Social Networking, New Business Development, Fundraising, Public Speaking, PowerPoint, Financial Analysis, Retail, Investments, Microsoft Excel, Coaching, Microsoft Office, Series 63, Social Media Marketing, Insurance, Data Analysis, Product Management, Analysis, Analytics, Customer Service, Time Management, Account Management, Management, CRM, Business Development, Strategy, Marketing, Marketing Strategy, Start-ups, RapidMiner, Social Media, Salesforce.com, Strategic Planning, Sales Operations, Team Building, Lead Generation, SaaS, Sales Management, Strategic Partnerships
Education
College of the Holy Cross 2004 — 2008
Bachelors of Art
Tabor Academy 2002 — 2004
Latese Holloway Latese Holloway's CallMiner Experience 2008 - 2011
Job Manager at Hewlett Packard
Industry Information Technology and Services
Experience
Hewlett Packard October 2011 - Present
CallMiner 2008 - 2011
The Home Depot 2005 - 2008
Milliman 2002 - 2004
Universal Health Care 1999 - 2002
ConocoPhillips 1995 - 1999
Skills
SAP, Process Improvement, Business Analysis, Change Management, Leadership, Vendor Management, SDLC, Program Management, Business Intelligence, Project Management, IT Strategy, Visio, Requirements Analysis, CRM, Software Project..., Integration, ERP, Management, SharePoint, Software Documentation, Business Process..., MS Project, SQL, PMP
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
Hewlett Packard October 2011 - Present
CallMiner 2008 - 2011
The Home Depot 2005 - 2008
Milliman 2002 - 2004
Universal Health Care 1999 - 2002
ConocoPhillips 1995 - 1999
Skills
SAP, Process Improvement, Business Analysis, Change Management, Leadership, Vendor Management, SDLC, Program Management, Business Intelligence, Project Management, IT Strategy, Visio, Requirements Analysis, CRM, Software Project..., Integration, ERP, Management, SharePoint, Software Documentation, Business Process..., MS Project, SQL, PMP
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
Tracy L Ryan, PHR,SHRM-CP Tracy L Ryan, PHR,SHRM-CP's CallMiner Experience May 2014 - Present
Job HR Manager at CallMiner
Industry Human Resources
Experience
CallMiner May 2014 - Present
Irrational Games (2kBoston) October 2009 - April 2014
Sybase 2007 - 2009
Sybase 1998 - 2007
Intellidex Systems LLC 1996 - 1998
EMC 1989 - 1995
Skills
Employee Relations, Onboarding and Off..., Recruitment and..., Performance Management, Communications and..., Problem Solving, Management, Team Building, Payroll, Program Management, Hiring, Policy, Temporary Placement, Personnel Management, Employment Law, Interviews, Talent Acquisition, Time Management, Benefits Administration, Organizational..., Training, Sales, Compensation & Benefits, Leadership
Education
Merrimack College
BS in Business Administration, Business Administration and Management, General
Middlesex Community College
SHRM Learning Systems
Mount St Charles
marian High school
CallMiner May 2014 - Present
Irrational Games (2kBoston) October 2009 - April 2014
Sybase 2007 - 2009
Sybase 1998 - 2007
Intellidex Systems LLC 1996 - 1998
EMC 1989 - 1995
Skills
Employee Relations, Onboarding and Off..., Recruitment and..., Performance Management, Communications and..., Problem Solving, Management, Team Building, Payroll, Program Management, Hiring, Policy, Temporary Placement, Personnel Management, Employment Law, Interviews, Talent Acquisition, Time Management, Benefits Administration, Organizational..., Training, Sales, Compensation & Benefits, Leadership
Education
Merrimack College
BS in Business Administration, Business Administration and Management, General
Middlesex Community College
SHRM Learning Systems
Mount St Charles
marian High school
Brian Kaufman Brian Kaufman's CallMiner Experience March 2014 - August 2015
Job PreSales Systems Engineer at ExtraHop Networks
Industry Information Technology and Services
Experience
ExtraHop Networks September 2015 - Present
CallMiner March 2014 - August 2015
Oracle June 2013 - February 2014
Web-Rev.net September 2004 - July 2013
Acme Packet April 2011 - May 2013
Acme Packet March 2008 - April 2011
Skills
TCP/IP, VoIP, SIP, Networking, CSS, Linux, JavaScript, Enterprise Software, HTML, Integration, Web Applications, PHP, Project Management, Session Border..., Programming, Database Design, Telecommunications, Drupal, LAMP, Python, MySQL, IP, Customer Management, Amazon EC2, Amazon Web Services..., Virtualization, Sales Engineering, Systems Engineering, C#
Education
Tufts University 2012 — 2014
Master's degree, Engineering Management
University of Connecticut 2002 — 2006
Electrical Engineering, Engineering
ExtraHop Networks September 2015 - Present
CallMiner March 2014 - August 2015
Oracle June 2013 - February 2014
Web-Rev.net September 2004 - July 2013
Acme Packet April 2011 - May 2013
Acme Packet March 2008 - April 2011
Skills
TCP/IP, VoIP, SIP, Networking, CSS, Linux, JavaScript, Enterprise Software, HTML, Integration, Web Applications, PHP, Project Management, Session Border..., Programming, Database Design, Telecommunications, Drupal, LAMP, Python, MySQL, IP, Customer Management, Amazon EC2, Amazon Web Services..., Virtualization, Sales Engineering, Systems Engineering, C#
Education
Tufts University 2012 — 2014
Master's degree, Engineering Management
University of Connecticut 2002 — 2006
Electrical Engineering, Engineering
Jeff Stroum Jeff Stroum's CallMiner Experience December 2013 - Present
Job Solutions Architect at CallMiner Inc
Industry Consumer Services
Experience
CallMiner December 2013 - Present
Genesys SoundBite Communications October 2011 - November 2013
Plaza Associates November 2008 - October 2011
Plaza Associates January 2003 - November 2008
Allegiance Telecom July 2000 - January 2003
Skills
Call Center, Telecommunications, Vendor Management, Account Management, Analytics, SaaS, Team Leadership, Strategic Planning, New Business Development, Business Analysis, Process Improvement, Project Management, Sales, Call Centers, Program Management, Professional Services, Product Development, Pre-sales, Direct Sales
Education
The University of Connecticut School of Business 2010 — 2013
MBA, Marketing
The George Washington University - School of Business 1994 — 1998
BA, Entreprenurial Small Business Mgmt
Project Management Institute
PMP
CallMiner December 2013 - Present
Genesys SoundBite Communications October 2011 - November 2013
Plaza Associates November 2008 - October 2011
Plaza Associates January 2003 - November 2008
Allegiance Telecom July 2000 - January 2003
Skills
Call Center, Telecommunications, Vendor Management, Account Management, Analytics, SaaS, Team Leadership, Strategic Planning, New Business Development, Business Analysis, Process Improvement, Project Management, Sales, Call Centers, Program Management, Professional Services, Product Development, Pre-sales, Direct Sales
Education
The University of Connecticut School of Business 2010 — 2013
MBA, Marketing
The George Washington University - School of Business 1994 — 1998
BA, Entreprenurial Small Business Mgmt
Project Management Institute
PMP
Karen Howe's CallMiner Experience 2014 - Present
Job Business Development
Industry Information Technology and Services
Experience
CallMiner 2014 - Present
Thomson Reuters 2013 - 2013
BCC Research 2010 - 2012
Skills
Research, Market Research, Competitive Analysis, Account Management, Business Development, New Business Development, Strategy, Marketing Strategy, Business Strategy, Business Analysis, Marketing, Strategic Planning, Sales, Marketing Communications, Salesforce.com, Social Media, Social Media Marketing, Analysis
Education
Loyola University New Orleans 1999 — 2003
BBA, Marketing/International Business
CallMiner 2014 - Present
Thomson Reuters 2013 - 2013
BCC Research 2010 - 2012
Skills
Research, Market Research, Competitive Analysis, Account Management, Business Development, New Business Development, Strategy, Marketing Strategy, Business Strategy, Business Analysis, Marketing, Strategic Planning, Sales, Marketing Communications, Salesforce.com, Social Media, Social Media Marketing, Analysis
Education
Loyola University New Orleans 1999 — 2003
BBA, Marketing/International Business
Anne Dawson's CallMiner Experience March 2014 - Present
Job Training Manager at CallMiner
Industry Logistics and Supply Chain
Experience
CallMiner March 2014 - Present
Data2Logistics December 2011 - February 2014
CallMiner May 2010 - November 2011
Qwest Communications July 1999 - December 2009
Skills
Process Improvement, Training, Team Leadership, Account Management, Negotiation, Customer Satisfaction, Team Building, Marketing Strategy, Business Strategy, Logistics, Sales Management, Start-ups, Coaching, Business Analysis, Time Management, Microsoft Office, Management Consulting, Management, Sales, Call Centers, Employee Training, Customer Service, Marketing, Salesforce.com, Business Development, Telecommunications, Strategic Planning, Integration, Forecasting, Leadership, CRM, Public Speaking, Project Management, Employee Engagement, Customer Experience, New Business Development, Visio, Program Management, Budgets, Leadership Development, Troubleshooting, Change Management, Vendor Management, Human Resources, Contract Negotiation, Cross-functional Team..., Operations Management, PMP, Project Planning
Education
Peru State College 2007 — 2010
MS, Organizational Management
Bellevue University 2003 — 2007
BA, Communications
CallMiner March 2014 - Present
Data2Logistics December 2011 - February 2014
CallMiner May 2010 - November 2011
Qwest Communications July 1999 - December 2009
Skills
Process Improvement, Training, Team Leadership, Account Management, Negotiation, Customer Satisfaction, Team Building, Marketing Strategy, Business Strategy, Logistics, Sales Management, Start-ups, Coaching, Business Analysis, Time Management, Microsoft Office, Management Consulting, Management, Sales, Call Centers, Employee Training, Customer Service, Marketing, Salesforce.com, Business Development, Telecommunications, Strategic Planning, Integration, Forecasting, Leadership, CRM, Public Speaking, Project Management, Employee Engagement, Customer Experience, New Business Development, Visio, Program Management, Budgets, Leadership Development, Troubleshooting, Change Management, Vendor Management, Human Resources, Contract Negotiation, Cross-functional Team..., Operations Management, PMP, Project Planning
Education
Peru State College 2007 — 2010
MS, Organizational Management
Bellevue University 2003 — 2007
BA, Communications
Oliver St John Oliver St John's CallMiner Experience May 2010 - January 2011
Job Technical Lead/Analyst at Databound Solutions
Industry Online Media
Experience
Databound Solutions June 2015 - Present
The CBORD Group, Inc. November 2011 - April 2015
The Art Of Geek October 2009 - October 2012
CallMiner May 2010 - January 2011
Xerox September 2008 - July 2009
Proofpoint December 2006 - August 2008
The Green Room magazine April 2006 - March 2008
Diebold November 2005 - December 2006
Catalyst Direct February 2005 - November 2005
Language Intelligence 2004 - 2005
Skills
Web Design, E-commerce, User Experience, Web Development, Mobile Applications, HTML, User Interface Design, Enterprise Software, Social Media, CSS, WordPress, Databases, Linux, PHP, SEO, JavaScript, XML, SQL, jQuery, Information Architecture, Photoshop, HTML 5, Technical Writing, Music Production, Typography, Web Applications, Dreamweaver, Copywriting, Graphics, Audio Editing, AJAX, OS X, Usability, iOS, Node.js, Graphic Design, Songwriting, I18n, Sound Design, Audio Engineering, Music Development, Digital Music Marketing, Studio Recording
Education
State University of New York Empire State College 2004 — 2006
B.S., Writing
Monroe Community College 2002 — 2003
A.S., Liberal Arts/Music
Sir James Henderson 1983 — 1997
Databound Solutions June 2015 - Present
The CBORD Group, Inc. November 2011 - April 2015
The Art Of Geek October 2009 - October 2012
CallMiner May 2010 - January 2011
Xerox September 2008 - July 2009
Proofpoint December 2006 - August 2008
The Green Room magazine April 2006 - March 2008
Diebold November 2005 - December 2006
Catalyst Direct February 2005 - November 2005
Language Intelligence 2004 - 2005
Skills
Web Design, E-commerce, User Experience, Web Development, Mobile Applications, HTML, User Interface Design, Enterprise Software, Social Media, CSS, WordPress, Databases, Linux, PHP, SEO, JavaScript, XML, SQL, jQuery, Information Architecture, Photoshop, HTML 5, Technical Writing, Music Production, Typography, Web Applications, Dreamweaver, Copywriting, Graphics, Audio Editing, AJAX, OS X, Usability, iOS, Node.js, Graphic Design, Songwriting, I18n, Sound Design, Audio Engineering, Music Development, Digital Music Marketing, Studio Recording
Education
State University of New York Empire State College 2004 — 2006
B.S., Writing
Monroe Community College 2002 — 2003
A.S., Liberal Arts/Music
Sir James Henderson 1983 — 1997
Daniel Beck's CallMiner Experience January 2014 - Present
Job Vice President at CallMiner
Industry Information Technology and Services
Experience
CallMiner January 2014 - Present
Hewlett-Packard October 2013 - January 2014
Independent Management Consulting Professional September 2011 - October 2013
Syncreon January 2011 - September 2011
3Com 2006 - 2008
Modus Link/CMGI 2004 - 2006
Modus Media International January 2001 - January 2004
Modus Media International January 1999 - January 2001
Modus Media International January 1997 - January 1999
STREAM INTERNATIONAL January 1995 - January 1997
Skills
Trusted Business Advisor, Restructuring, Strategic Leadership, Global Management, Global Supply Chain, Operations Management, Training, Supply Management, Supply Chain..., Supply Chain Management, Supply Chain, Strategy, Strategic Sourcing, Strategic Planning, Start-ups, Sourcing, Software Documentation, Six Sigma, Project Planning, Process Improvement, P, Procurement, Outsourcing, Operational Excellence, Mergers, Manufacturing, Logistics, Lean Manufacturing, Logistics Management, Management, Leadership, Integration, Executive Management, Cross-functional Team..., Change Management, Call Centers, Business Transformation, CRM, Business Planning, Business Process..., Business Strategy, Business Development
Education
Babson College
Master, Business Administration
Boston University
Bachelor of Arts, Economics
CallMiner January 2014 - Present
Hewlett-Packard October 2013 - January 2014
Independent Management Consulting Professional September 2011 - October 2013
Syncreon January 2011 - September 2011
3Com 2006 - 2008
Modus Link/CMGI 2004 - 2006
Modus Media International January 2001 - January 2004
Modus Media International January 1999 - January 2001
Modus Media International January 1997 - January 1999
STREAM INTERNATIONAL January 1995 - January 1997
Skills
Trusted Business Advisor, Restructuring, Strategic Leadership, Global Management, Global Supply Chain, Operations Management, Training, Supply Management, Supply Chain..., Supply Chain Management, Supply Chain, Strategy, Strategic Sourcing, Strategic Planning, Start-ups, Sourcing, Software Documentation, Six Sigma, Project Planning, Process Improvement, P, Procurement, Outsourcing, Operational Excellence, Mergers, Manufacturing, Logistics, Lean Manufacturing, Logistics Management, Management, Leadership, Integration, Executive Management, Cross-functional Team..., Change Management, Call Centers, Business Transformation, CRM, Business Planning, Business Process..., Business Strategy, Business Development
Education
Babson College
Master, Business Administration
Boston University
Bachelor of Arts, Economics
Jesse Yaneva's CallMiner Experience May 2008 - April 2012
Job Speech Analytics Program Manager at Amazon
Industry Computer Software
Experience
Amazon April 2012 - Present
Callminer May 2008 - April 2012
CallMiner August 2005 - April 2008
CallMiner November 2004 - July 2005
CyberSunshine January 2004 - April 2004
Skills
Business Intelligence, SQL, Analytics, Program Management, Business Analysis, Databases, SaaS, C#, Agile Methodologies, Microsoft SQL Server, Software Development, XML, Data Warehousing, Enterprise Software, ETL, Team Leadership, Data Modeling
Education
Florida Gulf Coast University 2002 — 2004
BS, Computer Information Systems
University of the Incarnate Word 2000 — 2002
Information Systems
Amazon April 2012 - Present
Callminer May 2008 - April 2012
CallMiner August 2005 - April 2008
CallMiner November 2004 - July 2005
CyberSunshine January 2004 - April 2004
Skills
Business Intelligence, SQL, Analytics, Program Management, Business Analysis, Databases, SaaS, C#, Agile Methodologies, Microsoft SQL Server, Software Development, XML, Data Warehousing, Enterprise Software, ETL, Team Leadership, Data Modeling
Education
Florida Gulf Coast University 2002 — 2004
BS, Computer Information Systems
University of the Incarnate Word 2000 — 2002
Information Systems
Tom Wendt's CallMiner Experience July 2014 - Present
Job Vice President Sales at CallMiner
Industry Information Technology and Services
Experience
CallMiner July 2014 - Present
CallMiner October 2012 - Present
Nuance Communications January 2005 - October 2012
TAC Worldwide January 2004 - January 2005
CTC Communications 1990 - 2002
Education
Saint Michael's College 1984 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Barrington High School
CallMiner July 2014 - Present
CallMiner October 2012 - Present
Nuance Communications January 2005 - October 2012
TAC Worldwide January 2004 - January 2005
CTC Communications 1990 - 2002
Education
Saint Michael's College 1984 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Barrington High School
Jason Albrecht's CallMiner Experience May 2010 - July 2014
Job Business Analyst / Technical Writer / QA
Industry Information Technology and Services
Experience
Miami Children's Hospital December 2014 - Present
CallMiner May 2010 - July 2014
Duty Free Americas February 2008 - July 2008
The Miami Hurricane Newspaper September 2007 - December 2007
University of Miami May 2006 - December 2007
Miami Hurricane newspaper January 2006 - January 2007
Clackamas Review / Oregon City News May 2002 - August 2002
Skills
Quality Assurance, Software Documentation, Business Analysis, HTML, SQL, Copy Editing, Project Planning, Analytics, Training, Project Management, MS Project, Databases, Graphic Design, Journalism, Editing, Scrum, Proofreading, Regular Expressions, Wordpress, Spanish (basic..., C#, .NET, Agile Methodologies, Agile Testing, SDLC, REST, JSON, JavaScript, AngularJS, Visual Studio, TFS, Visio, SharePoint, Zendesk
Education
Florida Gulf Coast University 2008 — 2012
Master of Science (M.S.), Computer Information Systems
University of Miami 2006 — 2007
BS, Journalism / Creative Writing
Gladstone High School
Miami Children's Hospital December 2014 - Present
CallMiner May 2010 - July 2014
Duty Free Americas February 2008 - July 2008
The Miami Hurricane Newspaper September 2007 - December 2007
University of Miami May 2006 - December 2007
Miami Hurricane newspaper January 2006 - January 2007
Clackamas Review / Oregon City News May 2002 - August 2002
Skills
Quality Assurance, Software Documentation, Business Analysis, HTML, SQL, Copy Editing, Project Planning, Analytics, Training, Project Management, MS Project, Databases, Graphic Design, Journalism, Editing, Scrum, Proofreading, Regular Expressions, Wordpress, Spanish (basic..., C#, .NET, Agile Methodologies, Agile Testing, SDLC, REST, JSON, JavaScript, AngularJS, Visual Studio, TFS, Visio, SharePoint, Zendesk
Education
Florida Gulf Coast University 2008 — 2012
Master of Science (M.S.), Computer Information Systems
University of Miami 2006 — 2007
BS, Journalism / Creative Writing
Gladstone High School
Eduardo Von Borstel's CallMiner Experience August 2015 - Present
Job Solutions Architect at CallMiner
Industry Computer Software
Experience
CallMiner August 2015 - Present
Nexidia October 2010 - July 2015
Unidos Financial Services Inc. 2009 - 2010
Teleperformance 2009 - June 2009
Telvista Inc 2005 - 2008
Skills
CRM, Management, Outsourcing, Pre-sales, Client Relations, Strategic Planning, Latin America, Bilingualism, Relationship Management, Software Project..., Software Deployment, Return on Investment..., Offshore Outsourcing, Program Management, Vendor Management, Managing Distribution..., Channel Relationship..., Trusted Business Advisor, Team Building, Cross-functional Team..., pre, Strategic Partnerships, Business Process..., Sales Management, Business Strategy, Call Center, Telecommunications, International Sales, Business Development, Leadership, Customer Experience, Team Leadership, Salesforce.com, Professional Services, Financial Services, SaaS, Call Centers, Process Improvement, Product Management, New Business Development, Contact Centers, BPO, Account Management
Education
Universidad Autónoma de Baja California 1996 — 2000
Bachelors Degree, International Business
CallMiner August 2015 - Present
Nexidia October 2010 - July 2015
Unidos Financial Services Inc. 2009 - 2010
Teleperformance 2009 - June 2009
Telvista Inc 2005 - 2008
Skills
CRM, Management, Outsourcing, Pre-sales, Client Relations, Strategic Planning, Latin America, Bilingualism, Relationship Management, Software Project..., Software Deployment, Return on Investment..., Offshore Outsourcing, Program Management, Vendor Management, Managing Distribution..., Channel Relationship..., Trusted Business Advisor, Team Building, Cross-functional Team..., pre, Strategic Partnerships, Business Process..., Sales Management, Business Strategy, Call Center, Telecommunications, International Sales, Business Development, Leadership, Customer Experience, Team Leadership, Salesforce.com, Professional Services, Financial Services, SaaS, Call Centers, Process Improvement, Product Management, New Business Development, Contact Centers, BPO, Account Management
Education
Universidad Autónoma de Baja California 1996 — 2000
Bachelors Degree, International Business
Jack Collins's CallMiner Experience December 2013 - Present
Job Director of Channel Management at CallMiner
Industry Computer Software
Experience
CallMiner December 2013 - Present
On-Site Analysis May 2012 - December 2013
Unity Communications August 2010 - 2012
TNCI July 2008 - August 2010
Sprint March 2003 - June 2008
CTC Communications January 1997 - March 2003
Skills
Oil Analysis, Managed Services, Unified Communications, Account Management, Direct Sales, CRM, Contract Negotiation, Channel Partners, Solution Selling, Telecommunications, MPLS, Channel, Co-location, Strategy, VoIP, Telephony, Wireless, Salesforce.com, Strategic Partnerships, Cloud Computing, Leadership, Sales Process, Selling, Mobile Devices, SaaS, Sales Operations, Go-to-market Strategy, Enterprise Software, Customer Retention, Professional Services, Strategic Planning, Negotiation, Product Management, Lead Generation, Call Centers, B2B
Education
University of Massachusetts School of Managagement 1990 — 1992
MBA, Marketing
Stonehill College 1982 — 1986
BSBA, Major Accounting; Minor Communications
CallMiner December 2013 - Present
On-Site Analysis May 2012 - December 2013
Unity Communications August 2010 - 2012
TNCI July 2008 - August 2010
Sprint March 2003 - June 2008
CTC Communications January 1997 - March 2003
Skills
Oil Analysis, Managed Services, Unified Communications, Account Management, Direct Sales, CRM, Contract Negotiation, Channel Partners, Solution Selling, Telecommunications, MPLS, Channel, Co-location, Strategy, VoIP, Telephony, Wireless, Salesforce.com, Strategic Partnerships, Cloud Computing, Leadership, Sales Process, Selling, Mobile Devices, SaaS, Sales Operations, Go-to-market Strategy, Enterprise Software, Customer Retention, Professional Services, Strategic Planning, Negotiation, Product Management, Lead Generation, Call Centers, B2B
Education
University of Massachusetts School of Managagement 1990 — 1992
MBA, Marketing
Stonehill College 1982 — 1986
BSBA, Major Accounting; Minor Communications
Andrew Buckley's CallMiner Experience January 2013 - Present
Job Director of Sales Operations & Inside Sales at CallMiner
Industry Computer Software
Experience
CallMiner January 2013 - Present
PortNexus Corporation June 2011 - January 2013
Nuance Communications January 2006 - June 2011
Lyrix January 2003 - January 2006
eDial March 2002 - December 2002
Phonetic Systems November 1998 - January 2002
Softlinx, Inc. 1994 - 1998
Raxco 1988 - 1994
Skills
Sales Management, Account Management, Consultative Selling, New Business Development, Product Management, SaaS, Speech Recognition, Mobile Technology, Channel Account..., Call Logging, Digital Dictation, Dragon Naturally..., Unified Communications, Telecommunications, Call Center, Selling, Managed Services, Call Centers, Enterprise Software, Business Development, Mobile Devices, Sales Operations, Sales, Management, Strategic Partnerships, Professional Services, Solution Selling, Start-ups
Education
University of Massachusetts Lowell 1985 — 1988
Bachelor, Business Administration
CallMiner January 2013 - Present
PortNexus Corporation June 2011 - January 2013
Nuance Communications January 2006 - June 2011
Lyrix January 2003 - January 2006
eDial March 2002 - December 2002
Phonetic Systems November 1998 - January 2002
Softlinx, Inc. 1994 - 1998
Raxco 1988 - 1994
Skills
Sales Management, Account Management, Consultative Selling, New Business Development, Product Management, SaaS, Speech Recognition, Mobile Technology, Channel Account..., Call Logging, Digital Dictation, Dragon Naturally..., Unified Communications, Telecommunications, Call Center, Selling, Managed Services, Call Centers, Enterprise Software, Business Development, Mobile Devices, Sales Operations, Sales, Management, Strategic Partnerships, Professional Services, Solution Selling, Start-ups
Education
University of Massachusetts Lowell 1985 — 1988
Bachelor, Business Administration
Drew Brumm's CallMiner Experience January 2015 - Present
Job Vice President Cloud Services at CallMiner
Industry Computer Software
Experience
CallMiner January 2015 - Present
CallMiner December 2013 - January 2015
CallMiner February 2012 - December 2013
CallMiner November 2007 - February 2012
The InfiLaw System March 2007 - November 2007
Datapartners September 2006 - February 2007
CyberSunshine.com September 2005 - September 2006
Skills
JavaScript, jQuery, Backbone, C#, Certified Scrum Master..., Scrum, SQL Server, Microsoft SQL Server, ASP, SQL, IIS, Web Development, Software Development, ASP.NET, XML, .NET, Cloud Computing, AJAX, Linux, Software Engineering, Agile Methodologies, HTML, SEO, VB.NET, Databases, Access, MySQL, Internet Backbone, REST, TFS, Web Applications, ASP.NET MVC, WCF, WPF, PHP, Visual Studio, LINQ, T-SQL, Database Design, HTML 5, SDLC, CSS, Test Driven Development
Education
University of Kentucky 2000 — 2005
BS in Computer Science, Computer Science
CallMiner January 2015 - Present
CallMiner December 2013 - January 2015
CallMiner February 2012 - December 2013
CallMiner November 2007 - February 2012
The InfiLaw System March 2007 - November 2007
Datapartners September 2006 - February 2007
CyberSunshine.com September 2005 - September 2006
Skills
JavaScript, jQuery, Backbone, C#, Certified Scrum Master..., Scrum, SQL Server, Microsoft SQL Server, ASP, SQL, IIS, Web Development, Software Development, ASP.NET, XML, .NET, Cloud Computing, AJAX, Linux, Software Engineering, Agile Methodologies, HTML, SEO, VB.NET, Databases, Access, MySQL, Internet Backbone, REST, TFS, Web Applications, ASP.NET MVC, WCF, WPF, PHP, Visual Studio, LINQ, T-SQL, Database Design, HTML 5, SDLC, CSS, Test Driven Development
Education
University of Kentucky 2000 — 2005
BS in Computer Science, Computer Science
Neil McGillen's CallMiner Experience May 2014 - Present
Job Training Specialist at CallMiner
Industry Professional Training & Coaching
Experience
CallMiner May 2014 - Present
Apple Inc. October 2011 - May 2014
AO Total Training July 2009 - October 2011
Sony Electronics, Inc. January 1995 - June 2009
Merrill Lynch January 1992 - January 1995
AT&T Call Interactive 1989 - 1992
First Data Corporation 1982 - 1989
United States Air Force 1975 - 1982
Skills
Customer Relations, Contact Centers, Training Delivery, Training, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Captivate, Adobe Professional, Project Management, Six Sigma, Operations Management, Instructor-led Training, Train the Trainer, Consulting, Leadership, Team Leadership, Cross-functional Team..., Management, Human Resources, Process Improvement, Data Analysis, Call Center, Software Documentation, Integration, Employee Training, Vendor Management, Team Building, Team Management, Customer Satisfaction, Business Analysis, Customer Service, Customer Experience, Call Centers, Consumer Electronics, CRM, Product Management, Coaching, Time Management, Strategy, Troubleshooting, Outsourcing, Quality Assurance, Telecommunications, Organizational..., iOS, OS X, iPhone, ipad
Education
University of Nebraska at Omaha 1984 — 1988
Bachelors, Business Administration
Institute of Management Development 1995 — 1995
ASTD Certified Trainer, Training & Instructional Design
CallMiner May 2014 - Present
Apple Inc. October 2011 - May 2014
AO Total Training July 2009 - October 2011
Sony Electronics, Inc. January 1995 - June 2009
Merrill Lynch January 1992 - January 1995
AT&T Call Interactive 1989 - 1992
First Data Corporation 1982 - 1989
United States Air Force 1975 - 1982
Skills
Customer Relations, Contact Centers, Training Delivery, Training, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Captivate, Adobe Professional, Project Management, Six Sigma, Operations Management, Instructor-led Training, Train the Trainer, Consulting, Leadership, Team Leadership, Cross-functional Team..., Management, Human Resources, Process Improvement, Data Analysis, Call Center, Software Documentation, Integration, Employee Training, Vendor Management, Team Building, Team Management, Customer Satisfaction, Business Analysis, Customer Service, Customer Experience, Call Centers, Consumer Electronics, CRM, Product Management, Coaching, Time Management, Strategy, Troubleshooting, Outsourcing, Quality Assurance, Telecommunications, Organizational..., iOS, OS X, iPhone, ipad
Education
University of Nebraska at Omaha 1984 — 1988
Bachelors, Business Administration
Institute of Management Development 1995 — 1995
ASTD Certified Trainer, Training & Instructional Design
Joy Ursillo's CallMiner Experience May 2008 - January 2012
Job CRM Marketing Coordinator at Alesco Data Group
Industry Computer Software
Experience
Alesco Data Group April 2015 - Present
Alesco Data Group April 2012 - April 2015
CallMiner May 2008 - January 2012
CallMiner May 2008 - May 2009
Town of Provincetown (MA) May 2003 - October 2005
Town of Provincetown May 2001 - May 2002
Skills
CRM, Databases, Microsoft Office, Business Analysis, Business Intelligence, SQL, Microsoft SQL Server, Analytics, Project Management, Access, Speech Analytics, User Experience, Process Improvement, Web Development, Basic SQL, ACT2000, Enterprise Software, Quality Assurance, Windows
Education
Suffolk University 1977 — 1981
Alesco Data Group April 2015 - Present
Alesco Data Group April 2012 - April 2015
CallMiner May 2008 - January 2012
CallMiner May 2008 - May 2009
Town of Provincetown (MA) May 2003 - October 2005
Town of Provincetown May 2001 - May 2002
Skills
CRM, Databases, Microsoft Office, Business Analysis, Business Intelligence, SQL, Microsoft SQL Server, Analytics, Project Management, Access, Speech Analytics, User Experience, Process Improvement, Web Development, Basic SQL, ACT2000, Enterprise Software, Quality Assurance, Windows
Education
Suffolk University 1977 — 1981
Ezra Exposito's CallMiner Experience February 2012 - Present
Job Lead Software Developer at CallMiner
Industry Computer Software
Experience
CallMiner February 2012 - Present
Adknowledge May 2011 - February 2012
Fullspectrum June 2010 - May 2011
Lunchwalla September 2009 - June 2010
SOE Software 2006 - 2009
John Hancock Life Insurance Company (U.S.A.) 2002 - 2005
Skills
.NET, ASP.NET, Microsoft SQL Server, MongoDB, Sun Certified Java..., MySQL, Windows Azure, Amazon Web Services..., Backbone.js, iPhone Application..., Android Development, Software Development, Web Applications, ASP.NET MVC, REST, AJAX, Scrum, MVC, jQuery, JavaScript, SQL, Agile Methodologies, SDLC, HTML, Web Development, XML
Education
Dartmouth College 1995 — 1998
Master's degree, Mathematics
CallMiner February 2012 - Present
Adknowledge May 2011 - February 2012
Fullspectrum June 2010 - May 2011
Lunchwalla September 2009 - June 2010
SOE Software 2006 - 2009
John Hancock Life Insurance Company (U.S.A.) 2002 - 2005
Skills
.NET, ASP.NET, Microsoft SQL Server, MongoDB, Sun Certified Java..., MySQL, Windows Azure, Amazon Web Services..., Backbone.js, iPhone Application..., Android Development, Software Development, Web Applications, ASP.NET MVC, REST, AJAX, Scrum, MVC, jQuery, JavaScript, SQL, Agile Methodologies, SDLC, HTML, Web Development, XML
Education
Dartmouth College 1995 — 1998
Master's degree, Mathematics
Andrew Shatz, MA, CCM's CallMiner Experience July 2015 - Present
Job Junior Software Developer at CallMiner
Industry Information Technology and Services
Experience
CallMiner July 2015 - Present
AIR Worldwide December 2013 - Present
Clark University October 2013 - December 2013
Clark University June 2012 - August 2013
Clark University January 2013 - May 2013
Clark University January 2013 - May 2013
Clark University August 2012 - December 2012
Clark University June 2010 - May 2012
Skills
GIS, ArcGIS, Remote Sensing, Ecology, Idrisi, Cartography, Geography, Spatial Analysis, Python, Data Analysis, SPSS, Statistics, Research, Data Collection, Invasive Species, ArcMap, ESRI, Multivariate Statistics, GIS Modeling, GPS, Field Work, R, Grant Writing, GIS Application, SQLite, Spatial Databases, Databases, Image Processing, ArcSDE, C#, Microsoft SQL Server, ERDAS Imagine
Education
Clark University Graduate School of Geography 2012 — 2013
M.A, Geographic Information Sciences
Clark University 2008 — 2012
Bachelor of Arts (B.A.), Geography and Music
St. Gregory College Prep.
CallMiner July 2015 - Present
AIR Worldwide December 2013 - Present
Clark University October 2013 - December 2013
Clark University June 2012 - August 2013
Clark University January 2013 - May 2013
Clark University January 2013 - May 2013
Clark University August 2012 - December 2012
Clark University June 2010 - May 2012
Skills
GIS, ArcGIS, Remote Sensing, Ecology, Idrisi, Cartography, Geography, Spatial Analysis, Python, Data Analysis, SPSS, Statistics, Research, Data Collection, Invasive Species, ArcMap, ESRI, Multivariate Statistics, GIS Modeling, GPS, Field Work, R, Grant Writing, GIS Application, SQLite, Spatial Databases, Databases, Image Processing, ArcSDE, C#, Microsoft SQL Server, ERDAS Imagine
Education
Clark University Graduate School of Geography 2012 — 2013
M.A, Geographic Information Sciences
Clark University 2008 — 2012
Bachelor of Arts (B.A.), Geography and Music
St. Gregory College Prep.
Anthony Hadding's CallMiner Experience July 2012 - January 2013
Job Software Engineer at Adecco
Industry Computer Software
Experience
Adecco April 2014 - Present
MICROS Systems Inc September 2013 - March 2014
CallMiner July 2012 - January 2013
Florida Gulf Coast University January 2012 - June 2012
Skills
Java, HTML, SQL, JavaScript, C#, Programming, MySQL, Windows, Linux, CSS, PHP, Microsoft Excel, Python, Matlab, C++, Software Development, C
Education
Florida Gulf Coast University 2008 — 2013
Bachelor of Science (BS), Bachelor of Science (BS), Computer Science, Mathematics
Adecco April 2014 - Present
MICROS Systems Inc September 2013 - March 2014
CallMiner July 2012 - January 2013
Florida Gulf Coast University January 2012 - June 2012
Skills
Java, HTML, SQL, JavaScript, C#, Programming, MySQL, Windows, Linux, CSS, PHP, Microsoft Excel, Python, Matlab, C++, Software Development, C
Education
Florida Gulf Coast University 2008 — 2013
Bachelor of Science (BS), Bachelor of Science (BS), Computer Science, Mathematics
Tracy Shaw, PMP's CallMiner Experience February 2015 - Present
Job PMP Certified Project Manager | Managing Projects, Processes and Expectations
Industry Computer Software
Experience
CallMiner February 2015 - Present
CallMiner August 2013 - Present
CallMiner December 2011 - August 2013
INgage Networks September 2008 - December 2011
AVL Pro 2001 - 2008
Integrated Electronic Environments 1999 - 2001
Skills
Project Management, Training, SaaS, Project Delivery, Troubleshooting, SharePoint, Enterprise Software, Business Analysis, Speech Analytics, PMP, Process Improvement, MS Project, Visio, Scrum, Software Development, Agile Methodologies, CRM, Quality Assurance, Cloud Computing, Cross-functional Team..., Business Intelligence
Education
University of Alabama
Bachelor of Arts
University of Alabama at Birmingham
Graduate Coursework
CallMiner February 2015 - Present
CallMiner August 2013 - Present
CallMiner December 2011 - August 2013
INgage Networks September 2008 - December 2011
AVL Pro 2001 - 2008
Integrated Electronic Environments 1999 - 2001
Skills
Project Management, Training, SaaS, Project Delivery, Troubleshooting, SharePoint, Enterprise Software, Business Analysis, Speech Analytics, PMP, Process Improvement, MS Project, Visio, Scrum, Software Development, Agile Methodologies, CRM, Quality Assurance, Cloud Computing, Cross-functional Team..., Business Intelligence
Education
University of Alabama
Bachelor of Arts
University of Alabama at Birmingham
Graduate Coursework
Juan Quijada's CallMiner Experience April 2015 - Present
Job Systems Integration Engineer at CallMiner
Industry Information Technology and Services
Experience
CallMiner April 2015 - Present
Chico's FAS Inc. October 2012 - February 2015
IBM-MSXP Corp. January 2014 - January 2015
Chico's FAS Inc. May 2013 - December 2013
Chico's FAS Inc. October 2010 - October 2012
Office of the State Attorney, 20th Judicial Circuit Florida August 2010 - January 2011
Chico's FAS Inc. January 2010 - October 2010
Chico's FAS Inc. June 2009 - January 2010
Skills
Backup Solutions, CCNA, VMware, Server Administration, NetBackup, Shavlik, Red Hat Linux, Hardware Lifecycle..., Data Center, Active Directory, Computer Security, Change Management, Windows Server, Windows, Servers, Network Administration, Databases, Information Technology, Business Analysis, Technical Support, DNS, Data Analysis, Microsoft Office, Customer Service, Windows 7, SharePoint, Help Desk Support, Troubleshooting, System Administration, Visio, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Process Improvement, Computer Hardware, Inventory Management, Access, POS, Analysis, Windows XP, Security, Retail, HTML, Citrix, Java, SAP
Education
Florida Gulf Coast University 2010 — 2014
Computer Information Systems ( B.S.), Management Information Systems, General
Dunbar High School 2006 — 2009
High School diploma, Information Technology
CallMiner April 2015 - Present
Chico's FAS Inc. October 2012 - February 2015
IBM-MSXP Corp. January 2014 - January 2015
Chico's FAS Inc. May 2013 - December 2013
Chico's FAS Inc. October 2010 - October 2012
Office of the State Attorney, 20th Judicial Circuit Florida August 2010 - January 2011
Chico's FAS Inc. January 2010 - October 2010
Chico's FAS Inc. June 2009 - January 2010
Skills
Backup Solutions, CCNA, VMware, Server Administration, NetBackup, Shavlik, Red Hat Linux, Hardware Lifecycle..., Data Center, Active Directory, Computer Security, Change Management, Windows Server, Windows, Servers, Network Administration, Databases, Information Technology, Business Analysis, Technical Support, DNS, Data Analysis, Microsoft Office, Customer Service, Windows 7, SharePoint, Help Desk Support, Troubleshooting, System Administration, Visio, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Process Improvement, Computer Hardware, Inventory Management, Access, POS, Analysis, Windows XP, Security, Retail, HTML, Citrix, Java, SAP
Education
Florida Gulf Coast University 2010 — 2014
Computer Information Systems ( B.S.), Management Information Systems, General
Dunbar High School 2006 — 2009
High School diploma, Information Technology
Hewlett-Packard
SAP
Symantec
Intuit
HP
salesforce.com
Bloomberg LP
Autodesk