Capital Blue Cross
Industry: Company
DescriptionHeadquarters: Harrisburg, Pennsylvania, United States Founded: 1937 Subsidiaries: Capital Advantage Insurance Company,
Capital Blue Cross List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Capital Blue Cross. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Capital Blue Cross Salaries. You can even request information on how much does Capital Blue Cross pay if you want to. Learn about salaries, pros and cons of working for Capital Blue Cross directly from the past employees.
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Capital Blue Cross Employees
Cigna July 2015 - Present
CIGNA Healthcare October 2010 - June 2015
Capital Blue Cross June 2008 - August 2010
PA Association of Resources September 2007 - June 2008
Skills
Certified Health..., Certified Intrinsic..., Wellness, Training, Customer Service, Program Management, Health Education, Healthcare, Coaching, Employee Wellness, Health Promotion, Research, Prevention, Public Health, Program Development, Behavior Change, Motivational...
Education
Penn State University 2006 — 2008
Master of Education (M.Ed.), Health Education
Penn State University 2001 — 2005
Bachelor of Science (BS), Bio-behavioral Health
Upper St. Clair
Carter's OshKosh B'gosh August 2015 - Present
Carter's OshKosh B'gosh January 2015 - Present
Carter's September 2008 - January 2015
Capital Blue Cross January 2006 - April 2008
Allstate Insurance September 2004 - December 2005
Knightsbridge Solutions September 2003 - September 2004
Motorola May 2000 - January 2003
Pfizer June 1998 - August 1999
Skills
Business Analysis, Business Intelligence, Requirements Analysis, Data Warehousing, Business Process..., Supply Chain Management, Requirements Gathering, Supply Chain, Business Process, Project Management, Management, ERP, Process Improvement, Vendor Management, Cross-functional Team..., Integration, Databases, Leadership, Data Modeling, Analysis, Business Objects, Visio, Data Analysis, Software Documentation, Software Project..., IT Strategy, SQL, Change Management, Program Management, Team Leadership, Project Planning, Inventory Management, Strategy, Software Development, Testing, MS Project, Crystal Reports, IT Management, Master Data Management, Supply Chain..., Cognos, Database Design, PL/SQL, Team Management, Operations Management, Demand Planning, CRM, CRM Databases, CRM Integration
Education
Keller Graduate School of Management of DeVry University 2001 — 2003
MBA
University of Illinois at Chicago 1997 — 2001
BS
State Museum of Pennsylvania April 2014 - Present
Mt. Gretna Historical Society December 2013 - April 2014
United States Army Heritage and Education Center September 2013 - March 2014
Historical Society of Dauphin County November 2012 - March 2014
Pennsylvania State Archives October 2012 - March 2014
State Museum of Pennsylvania February 2008 - March 2014
Washington National Cathedral January 2013 - June 2013
JFC Staffing Companies October 2007 - October 2012
Susquehanna Art Museum April 2006 - August 2006
Capital Blue Cross 2002 - 2006
Skills
Art Exhibitions, Recruiting, Research, Art, Management, Photography, File Archiving, Art Handling, Historical Research, Art History, Historic Preservation, Historical..., Historic Homes, Museum Collections, History of Art
Education
Penn State University 2007 — 2012
Masters Degree, American Studies
Lebanon Valley College 2002 — 2007
B.A., Art History
Davis Vision July 2004 - November 2013
Clarity Vision July 2001 - July 2004
Capital Blue Cross September 1999 - July 2001
Capital Blue Cross May 1997 - September 1999
Fisher Insurance Agency, Inc. June 1991 - May 1997
Skills
Health Insurance, Insurance, Licensed Life & Health..., Licensed Property &..., HIA, Benefits Administration, Employee Benefits, Medicare, Claim, Underwriting, Managed Care, Life Insurance, Term Life Insurance, Sales, Account Management, Healthcare, Brokers, Customer Service, Disability Insurance, Team Building
Education
Northern Virginia Community College
Capital Blue Cross March 2015 - Present
Barry D. Buckingham Consulting September 2014 - Present
Dasher, Inc. January 2013 - August 2014
Pennsylvania Department of Welfare, Office of Medical Assistance Programs May 2005 - December 2012
Aetna, INC. October 2001 - May 2005
Aetna, INC. April 2000 - October 2001
Skills
Healthcare, Program Management, Hospitals, Change Management, Project Management, Budgets, Clinical Research, Data Analysis, Analysis, Policy, Process Improvement, Public Speaking, Management, Marketing, Business Analysis, Leadership Development, Training, Management Consulting, Quality Assurance, Nonprofits, Team Building, Strategy, Leadership, Coaching, Cross-functional Team..., Proposal Writing, Contract Negotiation, Organizational..., Administration, Executive Management, Business Development, Customer Service, Fundraising, Small Business, Strategic Planning, Healthcare Information..., Medicare, Healthcare Management, Program Development, Consulting, Managed Care
Education
Pennsylvania State University - Harrisburg 1990 — 1993
MPA, Health Care
Lebanon Valley College 1975 — 1979
BS, Business Administration
Aetna September 2014 - Present
Capital blue cross January 2012 - March 2014
Aetna Health insurance July 2007 - September 2011
Skills
Health Insurance, Insurance, Medicare, HIPAA, Customer Service, Access, Call Centers, Software Documentation, Process Improvement, Employee Benefits, Data Entry, Outlook, Provider Relations, HMO, Claim, Healthcare, Medicaid, PPO, Medicare Part D, Medical Terminology, ICD-9, Medical Billing, Telephone Skills, Hospitals, Healthcare Industry, Health Policy, Medical Coding, Health Savings Accounts, Pharmacy Benefit..., Cpr Certified, Healthcare Information...
Education
Kaplan University 2013 — 2015
Associate of Science (AS), Nursing
Highmark Inc. September 2015 - Present
Highmark February 2013 - September 2015
Highmark Blue Shield January 2012 - February 2013
Highmark Blue Shield August 2005 - January 2012
BENEFITVISION INC May 2001 - August 2005
Capital Blue Cross March 1998 - January 2000
CONSOLIDATED BENEFITS INC January 1997 - March 1998
AMERICAN INSURANCE ADMINISTRATORS, INC May 1994 - January 1997
NCAS PENNSYLVANIA February 1991 - May 1994
Skills
Insurance, Health Savings Accounts, Employee Benefits, Underwriting, Managed Care, Medicare, Disability Insurance, Brokers, Sales, Account Management, Customer Service, Network Development, Salesforce.com, Building Relationships, CRM, Marketing, Negotiation, Benefits Administration, Sales Operations, Microsoft Word, Microsoft Excel, Outlook, Management, Strategy, Life Insurance, Health Care Reform, Healthcare, Term Life Insurance, PPO, Flexible Spending..., Group Insurance, Health Insurance
Education
UNIVERSITY OF SOUTH CAROLINA-COASTAL CAROLINA COLLEGE 1987 — 1989
Bachelor of Science, Business Administration; Management
Harrisburg Area Community College 1985 — 1987
Associate of Arts (A.A.), Business Administration and Management, General
Amazon April 2012 - Present
Pennsylvania Air National Guard September 2001 - April 2014
Amazon April 2011 - April 2012
Amazon September 2008 - April 2010
Ahold January 2008 - August 2008
Capital Blue Cross April 2007 - December 2007
Rite Aid November 2004 - March 2006
The Boyds Collection 2004 - 2006
Skills
Linux, HTML, Cloud Computing, C#, Unix, Microsoft SQL Server, Virtualization, Data Warehousing, Business Intelligence, Windows, Enterprise Architecture, Storage Area Networks, IT Management, VB.NET, NAS, Informatica, Windows Server, windows 7, Windows 7 Migration, Windows XP Pro, Windows Mobile, Windows Vista, Windows Services, Windows Phone, Microsoft Windows 98, Windows 2000, Windows Azure, Fedora, Fedora Core, RedHat, RHEL, Visual Basic, Windows 7, Servers, Troubleshooting, Hardware, Networking, Computer Hardware, System Administration, Technical Support, Laptops, DNS, TCP/IP, Network Administration, Active Directory, Cisco IOS, DHCP, Operating Systems, VPN, Cisco Technologies
Education
ITT Tech 2003 — 2005
Associate's degree, Computer Systems Networking and Telecommunications
ITT Technical Institute-Harrisburg 2003 — 2005
Associate's degree, Computer Systems Networking and Telecommunications
U-GRO Learning Centres June 2015 - Present
Loving Care Agency, Inc November 2013 - June 2015
Ambassador Rehab Services 2008 - March 2013
Capital Blue Cross 1997 - 2001
C C S 1995 - 1997
Skills
Recruiting, Interviews, Onboarding, Temporary Placement, Customer Service, Management, Applicant Tracking..., Employee Relations, Healthcare, Talent Acquisition, Reference Checking, Microsoft Office, Human Resources, Job Fairs, College Recruiting, Staffing Coordination, iCIMS, Research, Staffing Services, Cold Calling, Internet Recruiting, Permanent Placement, Temporary Staffing, On-Line Candidate Mining, Running Reports, Organization, Acting, Singing, Windows, English, Claims Auditing, Custom Interiors, Behavioral Interviewing, Screening Resumes
Education
National Association of Medical Sales Representatives 2013 — 2013
Medical Sales, 4.0 GPA
Thompson
Diploma - Interior Decorating, Interior Decorating and Design
Lancaster General College of Nursing & Health Sciences 1993 — 1994
RN Program, RN
Lingraphica October 2011 - Present
Ameritox July 2009 - July 2011
Take Care Health Systems, a Walgreens Health and Wellness Company (now Premise Health) March 2007 - July 2009
CHD Meridian Healthcare (merged into Take Care Health Systems) March 2007 - May 2008
Wilmington Trust Company December 2002 - February 2007
Capital Blue Cross May 1997 - January 2002
Capital Blue Cross October 1989 - May 1997
Penn State University 1987 - 1988
Skills
Product Development, Account Management, Business Development, Online Advertising, Strategy, Analytics, Market Research, New Business Development, Competitive Analysis, Corporate Communications, Product Marketing, Customer Acquisition, Vendor Management, Global Marketing, Positioning, Consumer Marketing, Project Management, Social Media Marketing, Direct Mail, Lead Generation, Strategic Partnerships, CRM, Product Launch, B2B, Sales Operations, Product Management, Management, SEO, Entrepreneurship, Leadership, Strategic Planning, Marketing, Marketing Strategy, Integrated Marketing, Advertising, Managing Agency..., Public Relations, Client Relations, B2B Marketing Strategy, Corporate Branding
Education
Notre Dame of Maryland University 1994 — 1996
Master of Arts, Organizational Management
Penn State University 1986 — 1988
Bachelor of Humanities, Communications
Capital Blue Cross May 2008 - Present
Capital Blue Cross December 2003 - April 2008
Keystone Health Plan Central April 1994 - December 2003
Skills
Health Insurance, Underwriting, Account Management, Financial Analysis, Budget, Sales Management, Health Savings Accounts, Account Sales Strategies, Consulting, Project Management, Staff Management, Strategic Negotiations, Pricing Strategy, Forecasting, Business Relationship...
Education
Lebanon Valley College 1993 — 1997
Master of Business Administration (M.B.A.), Business Administration and Management, General
Shippensburg University of Pennsylvania 1988 — 1992
Bachelor of Science (BS), Finance, General
Capital Blue Cross August 1992 - Present
AniMeals of PA April 2006 - Present
Stevens & Ciccone July 1987 - May 1990
UGI Utilities, Inc. March 1984 - September 1986
Skills
Employee Benefits, Insurance, Benefits Administration, Training, Onboarding, Employee Relations, Performance Management, Employee Engagement, Talent Management, Succession Planning, Coaching, Leadership Development, Employee Training, Human Resources, Medicare, Team Building, Training Delivery, HIPAA, Organizational..., Workshop Facilitation, Claim
Education
Harrisburg Area Community College 2007 — 2011
Human Services, General
Temple University 2003 — 2011
Social Work
Capital Blue Cross October 2012 - Present
U.S. Laser Corporation June 2008 - October 2012
Innovative Systems and Solutions LTD 2005 - 2008
Objecutive, Inc. 1998 - 2002
Chromalloy 1988 - 1998
Skills
Software Design, XML, ASP.NET, Web Services, C#, Software Engineering, SQL, Java, JavaScript, Databases, Software Development, Microsoft SQL Server, Process Improvement, .NET, xaml, WPF, T-SQL, PL/SQL, Motion Control, Embedded Software, HTML, XAML, SDLC, IIS, Business Analysis, Linux
Education
William Paterson University 2003 — 2005
Passaic County Community College 2002 — 2004
A.A.S., Information Technology Associate in Applied Science
Capital Blue Cross March 2015 - Present
ING U.S. May 2013 - August 2013
Penn State University January 2013 - May 2013
Penn State University May 2012 - May 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Teamwork, Access, Data Analysis, Outlook, Financial Analysis, Time Management, SAS, R, Minitab, Statistical Consulting, Matlab, Statistics, Stata
Education
Penn State University 2012 — 2013
Master of Applied Statistics, Statistics
Penn State University 2008 — 2012
Bachelor of Science (BS), Statistics with Actuarial Science Option
Novitas Solutions, Inc. August 2012 - Present
Mindteck May 2007 - August 2012
Capital Blue Cross April 1996 - January 2006
Cigna January 1978 - January 2006
Skills
Intrapersonal Skills, Health Insurance, Commercial Lines..., Administrative..., Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Human Resources, Administrative..., Management, Process Improvement, Public Speaking, Outlook
Education
Harrisburg Area Community College 2005 — 2006
Administrative
HealthSouth August 2007 - Present
Capital Blue Cross April 2005 - August 2007
Capital Blue Cross February 1986 - August 2007
Capital Blue Cross April 1988 - September 1994
Capital Blue Cross March 1987 - April 1988
Capital Blue Cross October 1986 - March 1987
Skills
Personnel Management, Onboarding, Benefits Administration, Employee Relations, FMLA, Employee Benefits, Succession Planning, Workforce Planning, Deferred Compensation, Employee Engagement, Performance Management, New Hire Orientations, Applicant Tracking...
Education
Saint Francis College in Loretto, PA 1987 — 1989
MA, Labor Relations & Personnel Administration
Indiana University of Pennsylvania 1981 — 1985
BA, Psychology w/a conc. in Personnel Administration
Mitsubishi UFJ Securities June 2015 - Present
FactSet July 2013 - November 2014
The Nittany Lion Fund, LLC. December 2009 - December 2010
Citadel Securities June 2010 - August 2010
The Nittany Lion Fund, LLC. November 2008 - December 2009
Credit Suisse June 2009 - August 2009
The Nittany Lion Fund, LLC. November 2007 - December 2008
Citi Smith Barney May 2008 - August 2008
Capital Blue Cross June 2006 - August 2007
Skills
Bloomberg, Stock Valuation, Financial Modeling, Data Analysis, Valuation, Microsoft Excel, Financial Analysis, PowerPoint, Valuation Modeling, Microsoft Office, FactSet, Portfolio Management, Fixed Income, Capital Markets, Entrepreneurship, Finance, Analysis, Corporate Finance, Equities
Education
Penn State University 2007 — 2011
Schreyer Honors College, B.S. Finance, 3.89
Automatic Data Processing Insurance Agency, Inc. April 2015 - Present
Transamerica Agency Network October 2014 - April 2015
Capital Blue Cross May 2010 - July 2014
Capital Blue Cross November 2005 - May 2010
Capital Blue Cross November 2002 - November 2006
Alliance Capital Management, LP November 2000 - August 2001
Blue Cross of Northeastern PA February 2000 - September 2000
Blue Cross of Northeastern PA June 1998 - February 2000
Blue Cross of Northeastern PA November 1988 - June 1998
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Pivotal, Sales 360, Outlook, Sales, Health Insurance, Disability Insurance, Brokers, Employee Benefits, Managed Care, Medicare, Public Relations, Insurance, Medicare Part D, Term Life Insurance, New Business Development, Workers Compensation, Training, Team Building, Small Business, Leadership, Coaching, Selling, Direct Sales, Marketing, Customer Service, Marketing Strategy, Event Planning, Customer Satisfaction, Account Management, Cold Calling, Healthcare, Life Insurance, Health Policy, Accident, Customer Retention, Fixed Annuities, Underwriting, Benefits Administration, Property & Casualty..., Sales Management, Medicaid, Claims Management, Claim, Liability, HIPAA, Long-term Care, Salesforce.com
Education
Pennsylvania State University 1983 — 1985
Bachelor of Humanities, English
Northampton Community College 1981 — 1983
Associate of Arts, Humanities
Liberty High School 1978 — 1981
Diploma, Scientific
Capital Blue Cross March 1989 - Present
Fox's Markets June 1986 - February 1989
Domino's Pizza May 1984 - February 1985
Skills
Customer Service, Health Insurance, Team Building, Medicare, Insurance, Managed Care, Provider Relations, Employee Benefits, Healthcare, Medicaid, HIPAA, Access, Process Improvement, Analysis, Coaching, Medicare Part D, Software Documentation, Outlook, Customer Satisfaction, Vendor Management, Pharmacy Benefit..., Health Policy, Data Analysis, Disease Management, Healthcare Information...
Education
Penn State University 1980 — 1984
BA, Business Management
Glatfelter August 2015 - Present
Capital Blue Cross May 2007 - Present
Capital Blue Cross May 2007 - January 2010
TEKsystems October 2006 - May 2007
US Navy September 2000 - February 2005
Skills
Antivirus, Computer Security, Firewalls, HP, Microsoft Exchange, Security, Software Installation, XP, Networking, Printers, Windows, Team Building, Windows XP, Management
Education
HACC, Central Pennsylvania's Community College
Information Systems "A" School
2003, Information Systems Administrator (ISA)
West Virginia University
Communications
American Hearing Aid Associates April 2015 - Present
Taylored Home Health Care March 2014 - April 2015
The Sapling Company, Inc February 2013 - March 2014
Art Association of Harrisburg May 2009 - February 2013
MI Windows and Doors January 2012 - September 2012
LIGHTSTYLES, LTD May 2011 - August 2011
Penn National Insurance November 2010 - April 2011
On Stage Hair December 2009 - October 2010
Capital Blue Cross July 2009 - October 2009
NVR, Inc. January 2008 - November 2008
Skills
Email Marketing, Social Media Marketing, Copywriting, Social Media, InDesign, Marketing, Editing, Marketing Communications, Photoshop, Microsoft Office, Sales, Project Coordination, Email Design, Vendor Management, Print Management, Graphic Design, Website Development, Web Content, Dreamweaver, Illustrator, Copy Editing, Excel, AutoCAD, SalesLogix, CRM databases, Web Content Management, WordPress, Microsoft Excel, New Business Development, Management, Account Management, Customer Service
Education
Penn State University 2003 — 2007
BA, Ceramics
FedEX October 2012 - Present
Lewisberry Pet Grooming July 1999 - Present
Capital Blue Cross October 1988 - September 1998
Skills
Dog Grooming, Kennel, Animal Husbandry, Animal Work, Childcare, package handler, animal rescue
Education
Harrisburg Area Community College
AT&T Mobility June 2003 - Present
Capital Blue Cross March 2002 - June 2003
TGI Fridays March 2001 - January 2002
Skills
Customer Service, Sales, Customer Retention, Data Entry, Programming, Inventory Management, Telecommunications, Research, Accounting, Account Management, Telemarketing, Business Service..., Customer Experience, Customer Satisfaction, Wireless, Sales Management, Retail, Sales Operations, Mobile Devices
Education
Harrisburg Area Community College 2000 — 2002
West Perry High School 1997 — 2000
Capital Blue Cross December 2012 - Present
Highmark WV October 2009 - April 2012
Mountain State Blue Cross Blue Shield February 2006 - October 2009
Roark Sullivan Lifeway Center 2004 - 2007
AMCO Automated Systems 2002 - 2004
Kimberly Industries Inc. 1995 - 2002
Skills
Management, Negotiation, Auditing, Contract Management, Financial Statements, Budgets, Human Resources, Cost Benefit, Inventory Management, Pricing, General Ledger, Temporary Placement, Fixed Assets, Procurement, Data Management, Accounting, Health Insurance, Insurance, Leadership, Customer Service
Education
The University of Charleston 2011 — 2012
MBA
Mountwest Community & Technical College 2011 — 2011
AAS, Board of Governors
Marshall University 2009 — 2011
Regents Bachelor of Arts
Prelude Services July 2014 - Present
Higher Information Group August 2013 - April 2014
Verizon February 2012 - August 2013
PCN, Inc. September 2010 - February 2012
Exel Logistics January 2008 - July 2010
Holy Spirit Hospital 2004 - 2007
Capital Blue Cross 1998 - 2004
Capital Blue Cross 1996 - 1998
Bell Atlantic 1990 - 1995
United States Navy 1985 - 1989
Skills
VoIP, Cisco Technologies, Wireless, Vendor Management, Data Center, Project Management, Telecommunications, Strategic Planning, Process Improvement, Change Management, Security, Program Management, Managed Services, Integration, Unified Communications, Team Building, ITIL, SDLC, Leadership, Customer Service, PMP, IT Service Management, IT Management, Telephony, IT Strategy, Cloud Computing, PMO, Outsourcing, Cross-functional Team..., Consulting
Education
Penn State University 1981 — 1985
BS, Marketing
Lebanon Valley College 1993 — 1996
Masters, Business
State College Area H.S. 1979 — 1981
Equinox October 2006 - Present
Capital Blue Cross December 2000 - October 2006
Rizzotto Chiropractic Center July 1994 - December 2000
Skills
Insurance, Employee Benefits, Brokers, Benefits, Customer Relations, Renewals, Customer Service, Small Business, Disability Insurance, Health Insurance, Team Building
Education
Johnson & Wales University 1991 — 1994
Culinary Arts
Nazareth Area High School 1988 — 1991
PSECU June 2015 - Present
Pennsylvania Employees Benefit Trust Fund February 2015 - June 2015
Quantum Imaging & Therapeutic Associates, Inc June 2013 - February 2015
Messiah College September 2012 - May 2013
Capital Blue Cross May 2012 - August 2012
Wegmans Food Markets June 2009 - May 2012
Skills
Java, Databases, Web Design, Web Development, C#, OS X, CSS, Web Applications, SQL, HTML, Microsoft Office, Dreamweaver, WordPress, MySQL, PHP, jQuery, Microsoft SQL Server, JavaScript, Access, Crystal Reports, UltraEdit, IntelliJ IDEA, Windows 7, Mac OS X, Pivotal Tracker, ASP.NET, Visual Studio
Education
Messiah College 2009 — 2013
Bachelor of Science (B.S.), Computer and Information Sciences, General with Software Development
Pennsylvania School Boards Association January 2006 - Present
Susq Twp Touchdown Club 2009 - 2013
Capital Blue Cross August 2001 - January 2006
Keystone Health Plan Central July 1996 - August 2001
Hartman Motors, Inc March 1992 - October 1994
Skills
Sales, Life Insurance, Disability Insurance, Health Insurance, Business Development, Account Management, Term Life Insurance, School Districts, Dental Insurance, COBRA, Cigars, Customer Service, Employee Benefits, Ancillary Benefits, Group Benefit Plans, Fundraising, Managed Care, Politics, Public Speaking, Nonprofits, Customer Satisfaction, Event Planning, Insurance, Team Building, Strategic Planning, Leadership Development, Workers Compensation, Time Management, Leadership, Medicare, Training, Claim, Small Business, Property & Casualty..., Policy, Legal Liability, Casualty, Long-term Care, Liability, Healthcare, Staff Development
Education
Penn State University 1986 — 1991
Susquehanna Township High School 1982 — 1986
High School, Academic
NavPort June 2015 - Present
MedRisk Inc. May 2014 - June 2015
MedRisk, Inc. May 2013 - May 2014
Capital Blue Cross September 2012 - March 2013
Coach June 2011 - December 2012
Coach June 2012 - August 2012
Gap Inc./Gap November 2007 - June 2011
Skills
Microsoft Excel, Microsoft Word, Outlook, SAP, Microsoft Office, People Skills, Facebook, Twitter, Close Attention to..., PowerPoint, Customer Service, Marketing, Sales, Salesforce.com, Time Management, Retail, Event Planning, Public Speaking, Social Media, Social Networking, Data Analysis, Leadership, Training, Analysis
Education
Penn State University 2008 — 2012
Bachelor of Science (BS), Finance
Highmark January 2012 - Present
Comm Solutions Company July 2011 - February 2012
Bentley Systems January 2011 - June 2011
Capital Blue Cross May 2009 - August 2009
Thome Insurance Agency Inc June 2008 - February 2009
Pfizer June 2006 - August 2006
Skills
Java, Visio, Access, SQL, XML, JSF, HTML, Troubleshooting, Active Directory, PowerPoint, Word, MyEclipse, Spring, Microsoft Excel, Microsoft Word, Technical Support, FTP, Linux, WebSphere Application..., VBA, Excel, Outlook, IceFaces, RAD, Rational Software..., UML, X12, SOAP, PL/SQL, Python
Education
Penn State University 2006 — 2010
BS, Information Sciences & Technology
Elizabethtown Area High School 2002 — 2006
PA Department of Health April 2009 - Present
Ciber May 1995 - March 2009
Capital Blue Cross 1989 - 1995
Pennsylvania State Data Cener 1987 - 1989
Education
Penn State University 1985 — 1987
Bachelor of Arts, Business Administration
Penn State University 1983 — 1985
Associate of Science, Computer Science
City Revitalization and Improvement Zone Authority Board September 2013 - Present
CareerLink June 2007 - Present
ResCare June 2007 - Present
Faith Tabernacle Church September 1990 - Present
Moravian Seminary June 2003 - May 2006
Millersville University June 2004 - March 2006
Arbor Place Teen Center January 2001 - May 2003
Capital Blue Cross March 1994 - September 2000
Skills
Training, Management, Public Speaking, Career Counseling, Non-profits, Leadership Development, Team Building, Staff Development, Coaching, Community Outreach, Recruiting, Resume Writing, Human Resources, Higher Education, Fundraising, Organizational..., Grant Writing, Program Development, Customer Service, Policy
Education
Eastern University 2010 — 2012
Master of Science, Non-Profit Management
Lancaster Theological Seminary
Master of Divinity, Theology
Michigan State University
Bachelor of Arts, Social Science Multi-Disciplinary
Highmark June 2012 - June 2014
Hersha Hospitality December 2011 - June 2012
SECCO Inc. September 2011 - December 2011
New World Pasta June 2008 - December 2010
Reckitt Benckiser April 2009 - September 2009
World Vision September 2005 - July 2007
Capital Blue Cross September 2004 - July 2005
Skills
Accounting, Financial Analysis, Budgets, Java, MyEclipse, IBM Mainframe, Excel, Cost Accounting, Budgeting, Microsoft Excel, Management, Project Planning, Account Reconciliation, Business Planning, Leadership, Software Documentation, Analysis, Project Management, Data Analysis, Strategic Planning, Microsoft Office
Education
Penn State University 2011 — 2014
Master's Degree, Information Systems, 3.95
Penn State University 2009 — 2011
Master of Business Administration (M.B.A.), Business (Finance), 3.95
Hartwick College 2000 — 2004
B.A., Accounting
Capital BlueCross August 2015 - Present
Capital Blue Cross September 2012 - August 2015
TreCom Systems Group, Inc April 2011 - September 2012
Highmark Blue Cross Blue Shield November 1990 - January 2011
Skills
Needs Analysis, Microsoft Office, Project Management, Instructional Design, SDLC, Business Analysis, Microsoft Word, Captivate, Teaching, Teaching Adults, Technical Writing, Medical Coding, Curriculum Design, Health Insurance, Social Networking, Consultants, ADDIE, E-Learning, Instructor-led Training, Leadership, Leadership Development, Program Management, Training, Training Delivery
Education
Messiah College 1984 — 1988
BA, History Secondary Education
Metro Bank May 2003 - Present
Capital Blue Cross December 2001 - April 2003
M&T Bank March 1989 - October 2001
Skills
Coaching, Banking, Organizational..., Workshop Facilitation, Leadership Development, Talent Management, Leadership, Budgets, Time Management, Training, Customer Service, Staff Development, Team Building, Performance Management, Management, Credit, Retail Banking, Commercial Banking
Education
Indiana University of Pennsylvania
Bachelor of Arts (B.A.), Elementary Education and Teaching
Temple University
MBA, Management and Human Resources Administration
PennDOT (Pennsylvania department of Transportation) August 2010 - Present
Ajilon Consulting October 2002 - December 2009
SAIC November 1998 - July 2002
ITS/CSC July 1997 - November 1998
EDS August 1996 - July 1997
Capital Blue Cross July 1994 - August 1996
Pennsylvania Department of Transportation October 1987 - July 1994
Skills
DB2, COBOL, Java, IMS DB/DC, Oracle, Microsoft SQL Server, Rational Software..., WebSphere Message Broker, WebSphere MQ, Software Development, Requirements Gathering
Education
Messiah College 1981 — 1985
BS, Accounting
Capital BlueCross June 2013 - Present
Capital Blue Cross November 2011 - June 2013
Capital Blue Cross March 2009 - November 2011
Rite Aid 2007 - 2009
Rite Aid 2006 - 2007
D&H Distributing 2005 - 2005
Skills
Vendor Management, Business Analysis, Project Execution, Analysis, Auditing, Project Management, Process Improvement, Data Analysis, Insurance, Finance, Strategic Planning, Leadership, Financial Analysis, Access, Business Process..., Healthcare, Health Insurance, Managed Care
Education
Penn State University 2009 — 2011
MBA, Business Administration
Indiana University of Pennsylvania 2002 — 2006
Bachelor of Science, Finance, Accounting
United Cerebral Palsy of Central PA August 2015 - Present
PA Department of Revenue March 2014 - September 2015
Central Dauphin School District September 2013 - June 2015
Mary Kay March 2006 - June 2015
Hamilton Health Center June 2001 - December 2012
Capital Blue Cross November 1999 - June 2001
Harrisburg Jaycees January 2000 - December 2000
Highmark March 1996 - November 1999
Skills
Microsoft Office, QuickBooks, Internet, Typing, Keyboard Skills, Teamwork, Clerical Skills, Filing, Customer Service, Sales, Organization, Communication, Flexibility, Telephone, Fax, Multi Tasking, Managing Deadlines, teachable, Learning Quickly, Oral & Written..., Event Planning, Internet Explorer, Event Management, Facebook, Fragrance, Gifts, Glamour, HIPAA, Hiring, Home Based Business, Insurance, Interviews, Leadership, Leadership Development, Microsoft Word, Newsletters, Nonprofits, Office Management, Outlook, PowerPoint, Administration, Beauty Industry, Building Relationships, Coaching, Cosmetics, Customer Satisfaction, Recruiting, Skin Care, Telephone Skills, Time Management
Education
Messiah College 1992 — 1994
Bachelor of Arts, Communications
Northwestern Mutual November 2004 - Present
Capital Blue Cross March 1996 - October 2004
Education
Messiah College 1988 — 1992
Bachelor's, Biology
Capital BlueCross July 2012 - Present
Capital Blue Cross December 2008 - July 2012
Capital BlueCross November 2007 - December 2008
First Reliance Bank January 2007 - November 2007
Commerce Bank of PA August 2000 - January 2007
Mellon Financial April 1987 - August 2000
Citizens and Northern Bank April 1984 - April 1987
Skills
Strategic Planning, Health Insurance, Public Relations, Team Building, New Business Development, Public Speaking, Marketing Communications, Marketing Strategy, Marketing, Media Relations, Healthcare, Advertising, Retail, Account Management, Social Media, Event Planning, Customer Service, Corporate Communications, Non-profits, Integrated Marketing, Brand Management
Education
University of Virginia 1988 — 1990
Graduate School of Retail Managment, Retail Banking
Mansfield University of Pennsylvania 1979 — 1982
B.S. Business Administration, Business Administration and Management, General
Fulcrum Strategies June 2004 - Present
Capital Blue Cross 2003 - 2004
CIGNA Healthcare April 1995 - June 2003
Kaiser Permanente 1987 - 1994
Kaiser Permanente 1987 - 1994
Skills
Hospitals, Healthcare Information..., EHR, Medicare, EMR, HIPAA, Provider Relations, Health Policy, Healthcare Industry, Healthcare, Strategic Planning, Managed Care, Revenue Cycle, Physicians, Contract Negotiation, Negotiation, Healthcare Management, Healthcare Consulting, Physician Relations, Process Improvement, Medicaid, Leadership, Health Insurance
Education
North Carolina State University 1988 — 1991
Master's degree, Economics
Western Michigan University 1983 — 1987
Bachelor's degree, Business Administration and Management, General
General Dynamics Information Technology August 2015 - Present
Capital Blue Cross September 2012 - March 2015
Commonwealth of Pennsylvania April 2011 - September 2012
Pennsylvania Department of Health April 2004 - February 2011
Highmark Blue Cross Blue Shield May 1985 - April 2004
Skills
Healthcare, Non-profits, Public Speaking, Healthcare Information..., Strategic Planning, Public Health, Research, Healthcare Management, Program Management, Public Relations, Medicare, Managed Care, Medicaid, Community Outreach, Policy, Leadership, Health Information..., Nonprofits, Hospitals, Case Managment, Quality Improvement, Fundraising, Government, Management, Program Development, Health Policy, Healthcare Consulting, Healthcare Industry, Informatics, HIPAA, Disease Management
Education
Widener University School of Law (PA) 1989 — 1993
JD, Law
Pace University 1974 — 1977
BBA, Business Admin and Accounting
Ritter Insurance Marketing 2015 - Present
Capital Blue Cross July 2012 - March 2014
Skills
Health Insurance, Team Building, Customer Service, Public Speaking, Strategic Planning, Event Planning, Leadership, Social Media, Social Networking, Fundraising, Coaching, Marketing, Leadership Development, Nonprofits, Small Business, Community Outreach, Microsoft Office, Management, Training, Outlook, Time Management, Sales, Research, PowerPoint, Public Relations, Event Management, Brokers, Claim, Disability Insurance, Employee Benefits, General Insurance, Insurance, Life Insurance, Medicare, Term Life Insurance, Underwriting
Education
Harrisburg Area Community College
BSI Corporate Benefits, LLC August 2015 - Present
First Niagara Benefits Consulting September 2010 - August 2015
Capital Blue Cross June 2001 - August 2010
Go Sport Physical Therapy February 2000 - June 2001
Joyner Sportsmedicine Institute August 1998 - February 2000
Skills
Employee Benefits, Insurance, Health, Health Insurance, Sports Medicine, Sales Presentations, Presentation Development, Strategic Negotiations, Client Presentation, Healthcare, Medicare, System Administration, HIPAA, Managed Care, Leadership, Healthcare Consulting, Disability Insurance, Life Insurance, Medicaid, Healthcare Management, Healthcare Industry, Benefits Administration, Health Policy, Health Savings Accounts
Education
West Virginia State University 1997 — 1998
MS
Penn State University 1992 — 1997
BS
The Naomi Ruth Project Inc. September 2013 - Present
Capital Blue Cross October 2014 - February 2015
Ministry 2000 - 2015
Skills
Administrative..., Office Management, Research, Microsoft Word, Outlook, Administration, Time Management, Community Outreach, Customer Service, Exhortation, Motivational Speaking, Ministry Leadership, Vehicle Titling and..., Policy, Data Entry, Government
Education
Harrisburg Area Community College 2012 — 2016
Still attending, Human Services & Social Services, Freshmen
Paragon Consulting Services June 2015 - Present
Unemployed October 2014 - May 2015
Astadia June 2013 - September 2014
Idea April 2012 - May 2013
Modis January 2011 - March 2012
Ajilon Consulting October 1984 - December 2010
Planter's National Bank January 1981 - September 1984
Capital Blue Cross July 1980 - December 1980
PHEAA July 1978 - July 1980
Skills
Software Consulting, Solution Selling, Account Management, Consultative Selling, New Business Development, Contract Negotiations, Team Building, Sales Process, Sales Management, Managed Services, Contract Negotiation, Enterprise Software, Professional Services, Program Management, Business Intelligence, Business Analysis, Business Development, Management, Management Consulting, Cloud Computing, Marketing, Vendor Management, Leadership, Requirements Analysis, Business Process..., IT Strategy, Integration, Process Improvement, Information Technology
Education
Lock Haven University of Pennsylvania 1975 — 1978
BS, Math / Computer Science
Harrisburg Area Community College 1972 — 1973
AA, Computer Science
Capital BlueCross February 2015 - Present
Capital Blue Cross December 2008 - January 2015
Capital Blue Cross July 2004 - November 2008
Capital Blue Cross March 2002 - June 2004
Empire BlueCross BlueShield March 1999 - February 2002
Highmark February 1998 - February 1999
Highmark January 1996 - January 1998
Skills
Business Analysis, Requirements Analysis, EDI, HIPAA, Health Insurance, ANSI X12, Requirements Gathering, Project Management, Testing, Crystal Reports, Process Improvement, HP Quality Center, Visio, Software Documentation, SDLC, Access, Medicare, Customer Service, Cross-functional Team..., SharePoint
Education
Messiah College 1990 — 1994
Cum Laude
Exencial Wealth Advisors August 2014 - Present
Capital Blue Cross May 2013 - August 2013
Skills
Microsoft Excel, PowerPoint, Analytical Skills, Strategic Planning, Mandarin, Chinese, Operational Planning, Process Improvement, Value Stream Mapping, Customer Service..., Speech Analytics, Lean Operations, Business Intelligence, Quality Management, Change Management, Data Analysis, Research, Teamwork, Economics, Public Speaking, Social Media, Writing, Leadership Development, Microsoft Office, English, Finance
Education
University of Oklahoma 2012 — 2016
BBA, BA, Finance, Chinese
Peking University 2014 — 2014
General Visiting Student, School of Chinese as a Second Language
Cumberland Valley High School 2008 — 2012
Aetna November 2014 - Present
Aetna January 2014 - November 2014
Coventry Health Care, an Aetna Company November 2012 - January 2014
The Children's Garden January 2012 - November 2012
United Concordia 2007 - 2012
Capital Blue Cross 2005 - 2007
Keystone Health Plan Central 1996 - 2005
Skills
Adobe Acrobat, HIPAA, Healthcare, Brokers, Spreadsheets, Health Insurance, Dental Insurance, Microsoft Office, Microsoft Excel, Microsoft Access, Microsoft Word, Outlook, GeoNetworks, Directory Expert, Salesforce Training, PageMaker, Team Player, Broker..., Broker Commission, Data Analysis, Provider Relations, SharePoint, Managed Care, Telephone Skills, Access, Data Entry, Process Improvement, Insurance, Employee Benefits, Medicare
Education
Harrisburg Area Community College 2012 — 2013
CDA - Child Development Associate, Early Childhood Education and Teaching
Harrisburg Area Community College 1989 — 1992
Associate of Arts (AA), Business Studies
Capital Blue Cross November 2012 - Present
Highmark February 2009 - November 2012
Commonwealth of Pennsylvania-Department of General Services August 2005 - February 2009
Skills
C.P.S.M- Institute for..., Process Improvement, Vendor Management, Business Analysis, Business Process..., Cross-functional Team..., Procurement, Six Sigma, Strategic Sourcing, Project Management, Change Management, Program Management, Microsoft Excel, Contract Negotiation, Supply Chain Management
Education
University of Pittsburgh 2002 — 2005
B.A., Business Management
Penn State University 2007 — 2008
Ceritification, Purchasing Management
Juran Institute 2011 — 2012
Certification, Six Sigma Black Belt
Coldwell Banker April 2015 - Present
Fluor Corporation June 2014 - October 2014
Capital Blue Cross October 2012 - January 2014
Cumberland County Tax Bureau January 2012 - October 2012
Highmark July 2010 - March 2011
US Census Bureau April 2010 - July 2010
Commonwealth of PA/Department of Public Welfare April 2003 - July 2009
Skills
Administrative..., Office Management, Microsoft Office, Typing, Outlook, Telephone Skills, Calendar Planning, Access, Planning & Organizing..., Shopping, Tax Preparation, Training, Office Administration, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel
Education
Harrisburg Area Community College 2010 — 2015
Business Administration and Management, General
Keystone Technical Institute 2009 — 2010
Computer Networking & Information Technology
Meritain Health December 2006 - Present
AIA Insurance August 2003 - November 2006
Highmark Blue Shield April 1998 - August 2003
Capital Blue Cross March 1992 - April 1998
Skills
Insurance, Health Insurance, Account Management, Sales, Customer Retention, Strategic Planning, Team Building, New Business Development, Negotiation, Direct Sales, Customer Relations, Contract Negotiation, Cold Calling, Employee Benefits, Management, Consultative Selling, Client Retention, Mentoring, Contract Negotiations, Salesforce.com, Budgeting, Key Account Management, Marketing Strategy, Sales Presentations, Managed Care, Disability Insurance, Process Improvement, Medicare, Insurance Brokerage, Brokers, Life & Health Insurance..., Dental Insurance, Vision Insurance, Prescription Drugs, Account Executives, National Account..., Territory Account..., New Account Management, Healthcare Management, Health Systems, School Districts, Municipalities, Federal Government, HRA, Health Savings Accounts
Education
HACC, Central Pennsylvania's Community College 1983 — 1985
Business, Management, Marketing, and Related Support Services
Harrisburg Area Community College 1983 — 1985
Business Management
Lancaster General Health July 2014 - Present
Lancaster General Health May 2012 - July 2014
Capital Blue Cross January 2011 - April 2012
WellSpan Health July 2007 - January 2011
York City Bureau of Health January 2007 - July 2007
Skills
Wellness, Health, Healthcare, Strategic Planning, Health Education, Wellness Coaching, Public Health, Employee Wellness, Management, Strategy, Time Management, Hospitals, Healthcare Management, Employee Benefits, Coaching, Training, Leadership Development, Public Speaking, Policy
Education
Penn State University 2006 — 2008
M.Ed., Health Education
James Madison University 2001 — 2005
B.S., Health Sciences - Health Assessment and Promotion
Lancaster General Health March 2015 - Present
Geneia August 2013 - March 2015
Capital BlueCross October 2011 - August 2013
Pennsylvania Lottery August 2010 - October 2011
Governor's Office 2004 - August 2010
Amisys Synertech Inc. 1999 - 2004
Godfrey Advertising 1998 - 1999
Capital Blue Cross 1992 - 1998
Pennsylvania Commerce Department 1987 - 1992
Skills
Public Relations, Marketing Communications, Integrated Marketing, Media Relations, Corporate Communications, Brand Development, Marketing, Event Management, Internal Communications, Strategic Planning, Strategic Communications, Trade Shows, Strategy, B2B Marketing, Management, Creative Direction, Direct Marketing, E-commerce, Copywriting, Digital Marketing, Budgets, Newsletters, Market Research, Marketing Strategy, Market Planning, Business Development, Leadership, B2B, CRM, Crisis Communications, Social Media, Advertising, SEO, New Media, Direct Mail, Email Marketing, Facebook, Social Media Marketing, Online Marketing, Press Releases, Social Networking, Sales, Online Advertising, Brand Awareness, Public Speaking, Program Management
Education
Penn State University
Bachelor of Social Science
York Wallcoverings January 2015 - Present
The Maple Press Company December 2013 - January 2015
Highmark September 2008 - February 2012
Self -Employed October 2003 - September 2008
Berks County Intermediate Unit #14 (BCIU) September 2001 - September 2003
Capital Blue Cross April 1994 - September 2001
Fidelity & Deposit Company of Maryland January 1993 - April 1994
Skills
IT Management, Software Development, Strategy, SDLC, Cross-functional Team..., Management, Project Management, Leadership, Testing, SaaS, ERP, Data Warehousing, Governance, Business Intelligence, Information Technology, Business Process, IT Strategy, Vendor Management, Project Portfolio...
Education
Loyola College in Maryland 1981 — 1984
Master of Business Administration (M.B.A.), Health Care Management / Management
King's College 1977 — 1981
Bachelor of Science (B.S.), Information Systems / Accounting
University of Pennsylvania July 2007 - Present
Hertz Rent a Car March 2004 - July 2007
GlaxoSmithKline May 2000 - December 2003
Capital Blue Cross February 1996 - May 2000
Penn State University February 1996 - February 2000
UNITE HERE June 1992 - February 1996
Skills
Labor Relations, Administration, HR Policies, Employee Benefits, Recruiting, Human Resources, System Administration, Deferred Compensation, Conflict Resolution, Collective Bargaining, Contract Negotiation, Employee Relations, Coaching, Employment Law, Grievances, Interviews, Leadership Development, Management, Negotiation, Organizational..., Personnel Management, Program Management, Strategic Planning, Succession Planning, Time Management
Education
Indiana University of Pennsylvania 1991 — 1993
MA, Industrial and Labor Realtions
Inidiana University of Pennsylvania 1985 — 1990
BS, Human Resource Management
Capital Blue Cross August 2007 - April 2014
SAIC (formerly SM Consulting) 2004 - 2007
GMT Computing 2000 - 2004
Insight Distribution Systems 1996 - 2000
Skills
SDLC, Health Insurance, Strategic Planning, SharePoint, Insurance, Vendor Management, Cross-functional Team..., PMO, Analysis, Process Improvement, Change Management, Program Management, Management, Business Intelligence, Business Analysis, Requirements Analysis, SQL, Training, SOA, MS Project, Healthcare, PMP, Management Consulting, Leadership, Organizational..., Software Project..., Account Management, Requirements Gathering, Agile Methodologies, Performance Management, Project Management, PeopleSoft, Business Development, Project Planning, Coaching, Data Warehousing, Enterprise Architecture, Software Development, Business Strategy, Visio, New Business Development, Strategy, Cloud Computing, Agile Project Management, Solution Architecture, Integration, Risk Management, IT Strategy, Quality Assurance, Business Process...
Education
University of Phoenix 2002 — 2004
MBA
Indiana University of Pennsylvania
Bachelor of Science (BS) Accounting/Mgmt Information Systems
Progressive August 2014 - Present
Capital Blue Cross January 2013 - July 2014
TGI Friday's September 2007 - October 2012
Sawyer Realty Holdings, LLCCompany May 2006 - December 2006
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Event Planning, Marketing Strategy, Microsoft Excel, Time Management, Event Management
Education
Shippensburg University of Pennsylvania 2009 — 2012
Bachelor of Arts (B.A.), Human Communication Studies
Harrisburg Area Community College 2006 — 2009
Associate's degree, Marketing
Capital Blue Cross January 2013 - Present
Ritter Insurance Marketing October 2009 - January 2013
Pennsylvania Automotive Association Foundation January 2002 - October 2009
Pennsylvania Automotive Association January 2002 - September 2009
Skills
Insurance, Healthcare, Medicare, Microsoft Office, Marketing Communications, Event Planning, Negotiation, Contract Negotiation, Event Management, Online Marketing
Education
Lebanon Valley College 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Penn State University
Public Policy, Political Science
Highmark January 2012 - Present
BCNEPA October 2006 - December 2011
Leader Data Processing August 2006 - September 2007
Greater Hazleton Health Alliance December 1997 - June 1999
Blue Cross of Northeastern PA January 1997 - December 1997
Capital Blue Cross November 1990 - December 1996
CareFirst BlueCross BlueShield September 1988 - June 1990
Skills
SharePoint, InfoPath, Databases, Disaster Recovery, Process Improvement, Testing, Analysis, Technical Support, Visio, Windows Server, Active Directory, Systems Analysis, Help Desk Support, Business Objects, SQL
Education
Penn State University 2008 — 2010
Certification, Information Technology
Central Pennsylvania Business College 1986 — 1988
Computer Information Systems
Red Lion High School 1983 — 1986
Ahold USA, Inc. November 2010 - Present
Giant Food Stores & Tops Markets (AHOLD) 1997 - Present
Giant Food 1997 - November 2010
Giant Food Stores, LLC May 1997 - August 2001
Capital Blue Cross May 1987 - May 1997
Skills
Westlaw, Legal Research, Licensing, Legal Documents, Wordperfect, Civil Litigation, Employment Law, Courts, Access, Litigation, Commercial Litigation, Negotiation, Legal Assistance, Corporate Law, Legal Writing, Retail, Intellectual Property, Depositions, Microsoft Excel, Workers Compensation, Public Policy, Litigation Support, Document Drafting, Claim, Product Liability, Lexis, Arbitration, Conflict Resolution, Administrative..., Policy, Due Diligence, Public Speaking, Litigation Management, Customer Service, Loss Prevention, Microsoft Word, PowerPoint, Fraud, Diversity & Inclusion, Mergers & Acquisitions, Analysis, Personal Injury, Internal Investigations, Legal Issues, Editing, Trademarks, Profit, Contract Negotiation, Legal Compliance, Grocery
Education
Penn State 1997 — 2002
HACC, Central Pennsylvania's Community College 1988 — 1991
Associate, Paralegal Studies
Wealth Management August 2009 - Present
Merrill Lynch July 2008 - August 2009
Smith Barney August 2005 - July 2008
Capital Blue Cross January 2002 - August 2005
Education
Messiah College 1997 — 2001
BS, Marketing
Capital Blue Cross December 1990 - May 1997
Skills
HTML, CSS, JavaScript, MySQL, PHP, SQL, Programming, XML, Windows, ASP.NET, Visual Studio, Web Development, jQuery, XHTML
Education
Harrisburg Area Community College 2008 — 2013
Associate of Arts (A.A.), Web Design and Development
Harrisburg Area Community College 2003 — 2008
Associate of Arts (A.A.), Computer Information Systems
Prominence Health (a division of CHI) March 2014 - Present
Regence Blue Cross Blue Shield 2011 - February 2014
Capital Blue Cross 1996 - 2010
American Corporate Health Programs, Inc 1994 - 1996
NovaCare, Inc January 1992 - January 1994
Humana, Inc & Overland Park Hospital November 1987 - September 1992
Puget Sound Hospital January 1983 - January 1987
Skills
Insurance, Direct Marketing, Marketing Strategy, Marketing Communications, Market Research, Healthcare, Medicare, Strategic Planning, Marketing, Strategy, Press Releases, Business Development, HIPAA, Proposal Writing, Public Relations, Employee Benefits, Process Improvement, Advertising, Health Insurance, SEM/SEO, Digital Marketing, Digital Communication..., Member Retention..., CRM, Management, Team Building, Product Marketing, Training, Program Management, Budgets, Sales, B2B, Medicare Part D, Market Planning, Provider Relations, Health Policy
Education
The Pennsylvania State University
Master's, MBA ~ Management and Business Administration
Indiana University of Pennsylvania
BA, Journalism and Communications
Capital Blue Cross September 2012 - Present
Capital BlueCross March 2007 - September 2012
Capital BlueCross May 2006 - March 2007
Caruso Benefits Group, Inc. November 2000 - April 2006
Partnership Health Plan June 1999 - May 2000
Partnership Health Plan July 1996 - July 1999
Partnership Health Plan July 1994 - January 1996
Skills
Health Insurance, Employee Benefits, Account Management, Strategic Planning, Sales, Insurance, Health Savings Accounts, Management, Leadership, Selling, Managed Care, Benefits Administration, Life Insurance
Education
Penn State University 1990 — 1994
BS, Health Policy & Administration
Leadership Lehigh Valley Class of 2009 2008 — 2009
Johns Hopkins HealthCare Clinical Pharmacy ManagerJohns Hopkins HealthCareMay 2008 - April 2014
Capital Blue Cross August 2006 - May 2008
Advanced Pharmacy Concepts 2005 - 2006
Skills
Outcomes Research, Medicaid, Managed Care, Pharmacy Benefit..., Medicare, Medication Therapy..., Medicare Part D, Medicaid Managed Care, Medication Adherence, Clinical Pharmacy, Disease Management, Utilization Management, Clinical Research
Education
University of Rhode Island 1999 — 2005
PharmD, Pharmacy & BA in Mathematics
Loyola College in Maryland
MBA
Centric Bank May 2015 - Present
Anvil International July 2014 - May 2015
Macy's February 2014 - July 2014
Central Dauphin School District June 2011 - June 2013
Gannett Fleming May 2007 - November 2010
Capital Blue Cross November 1992 - May 2007
Underwriters & Administrators, Inc. June 1986 - November 1992
Skills
Employee Relations, Talent Acquisition, Onboarding, Benefits Administration, Employee Benefits, Recruiting, HRIS, New Hire Orientations, Human Resources, Performance Management, Applicant Tracking..., Coaching, HR Policies, FMLA, Employee Engagement, Personnel Management, Interviews, Sourcing, Management, Training
Education
Central Dauphin East High School 1979 — 1981
Messiah College
Human Resources
Village at Morrisons Cove June 2012 - Present
Lighthouse Medical and Central Anesthesia February 2011 - April 2012
Capital Blue Cross March 1989 - October 2010
Capital Blue Cross February 1989 - October 2010
Capital Blue Cross January 2008 - October 2009
Capital Blue Cross February 1995 - December 2007
Nationwide Insurance October 1997 - December 1999
Capital Blue Cross March 1989 - October 1997
Capital Blue Cross June 1992 - February 1995
Capital Blue Cross November 1990 - June 1992
Skills
Analysis, Software Documentation, Brokers, Microsoft Excel, Budgets, PowerPoint, Contract Negotiation, Negotiation, Data Warehousing, Change Management, VBScript, Data Warehouse..., SSIS, VB.NET, HRIS, ASP.NET, Human Resources, Time Management, Invoicing, Employee Benefits, Training, Hospitals, Leadership, Public Speaking
Education
HACC, Central Pennsylvania's Community College
Columbus Technical Institute 1982 — 1983
Law Enforcement
HM Health Solutions Inc. January 2012 - Present
Blue Cross of Northeastern Pennsylvania 2000 - January 2012
Blue Cross of Northeastern Pennsylvania April 1996 - December 1999
Capital Blue Cross January 1995 - April 1996
Offset Paperback Manufacturers, Inc July 1990 - January 1995
Skills
VPN, Cisco Technologies, Troubleshooting, WAN, Disaster Recovery, Cisco Routers, EIGRP, Networking, VMware, BGP, Citrix, Network Security, VDI, CCNA, Software Installation, Integration, Cisco Switches, Cisco ASA/Firewalls, Cisco ACS, Routing, Network Administration, Software Documentation, SDH, ASA, Cisco Nexus, Wireshark, OSPF, Data Center, Budgets, Firewalls, Sonet, 6500 Series VSS, Cisco Nexus 5k and 7k, WildPackets, Gigamon, IT Budgeting, WAN/LAN Design, HP Openview NNM 7.53 &..., Project Planning, DataCenter Design, VMware Infrastructure, SAN, Cisco ASA
Education
King's College 1990 — 1995
BS, Computer Science
EarthLink Business November 2012 - Present
Paychex June 2012 - November 2012
Level 3 Communications October 2011 - June 2012
Global Crossing July 2008 - October 2011
Global Crossing August 2005 - July 2008
LiquidMatrix Corp April 2003 - August 2005
Applied Graphics Technologies; April 2001 - April 2003
Global Data Solutions 2000 - 2001
Capital Blue Cross 1999 - 1999
Skills
Web Services, Object Oriented Design, Agile Methodologies, C#, XML, Visual Studio, ASP.NET, Software Development, Software Design, Microsoft SQL Server, Software Engineering, .NET, JavaScript, Integration, SQL, REST, Java, Cloud Computing, SOA, WCF, Scrum, SOAP, TFS, Web Applications, AJAX, Software Project..., IIS, LINQ, MVC, jQuery, jQuery UI, OData, SAML, SAML 2.0, Neo4j
Education
Lafayette College 1997 — 2001
Bachelor of Science (BS), Computer Science
Computer Aid, Inc. June 2012 - Present
PA Dept of Agriculture at Commonwealth of PA 2008 - June 2012
e&e IT consulting August 2005 - April 2008
Ajilon Consulting April 2004 - August 2005
Capital Blue Cross 1999 - 2004
Skills
SDLC, SharePoint, IIS, VBScript, Microsoft SQL Server, .NET, SSRS, ASP.NET, VB.NET, Visual Basic, Software Development, Visual Studio, Database Design, Agile Methodologies, Databases, Enterprise Architecture, T-SQL, XML, Web Applications, C#, Web Services, SQL, Disaster Recovery, Software Project..., Visio, Java, Integration, HTML, IT Strategy, WCF, Requirements Analysis, Data Warehousing, Oracle, SOA, PL/SQL, Business Intelligence, Requirements Gathering, Business Analysis, IT Management, Cloud Computing, Solution Architecture
Education
Harrisburg University of Science and Technology 2012 — 2012
GCIO, Information Technology
Shippensburg University of Pennsylvania 2000 — 2002
MSIS, Information Systems
Shippensburg University of Pennsylvania 1995 — 2001
BSBA, Business Information Systems
Microsoft Certification
MCP, ASP .NET
Upper Moreland
Stratega Marketing, Inc. 2006 - Present
Tree of Life Health Ministri 2013 - 2015
Morehouse Communications 2000 - 2006
Capital Blue Cross 1998 - 2000
Synertech 1997 - 1998
Eagle Managed Care 1994 - 1996
Skills
Marketing Communications, Direct Mail, Advertising, Marketing Strategy, Graphic Design, Public Relations, Newsletters, Marketing, Media Relations, Brochures, Magazines, Brand Management, Email Marketing, Integrated Marketing
Education
Messiah College 1989 — 1992
Bachelor's degree, Marketing Communications
Villanova University
Bios Life Franchise Owner 1997 - Present
Capital Blue Cross 1984 - February 1997
Pennsylvania Blue Shield 1979 - 1984
Commonwealth of PA March 1967 - 1979
Education
Juniata College 1963 — 1967
B.A., Economics
CBC March 2012 - Present
Capital Blue Cross June 2004 - March 2012
Capital BlueCross 2004 - 2008
Hanover Direct 1999 - 2004
Skills
Vendor Management, SDLC, Program Management, IT Strategy, Business Analysis, Cross-functional Team..., IT Management, Enterprise Architecture, ITIL, Business Process..., PMP, Disaster Recovery, Data Center, Project Management
Education
Indiana University of Pennsylvania 1979 — 1983
Bachelor of Science (BS), Accounting and Computer Science
HACC May 2009 - August 2010
Media Networks, Inc. October 2004 - May 2009
Media Networks-Time Inc October 2004 - May 2009
Central Penn Business Journal January 1995 - January 2008
Campbell, Harrington & Brear Advertising April 2003 - October 2004
Fantasy NASCAR Sports Entertainment, Inc January 2001 - January 2002
Holberg Design January 1998 - January 2001
Journal Publications Inc January 1995 - January 1998
Capital Blue Cross January 1994 - January 1995
Lytle & Lytle Advertising January 1987 - January 1994
Skills
Sales, Advertising, Online Advertising, Integrated Marketing
Education
Slippery Rock University of Pennsylvania 1980 — 1983
communications
HACC, Central Pennsylvania's Community College
Culinary Arts/Catering Diploma
Keystone Custom Homes January 2015 - Present
Law Offices of Craig Diehl February 2009 - January 2015
Independant Consultant August 2005 - January 2009
Capital Blue Cross June 1993 - May 2003
AMP, Incorporated January 1989 - June 1993
Skills
Chapters 7, 11, & 13..., Estate Planning &..., Real Estate Transactions, Contract Negotiation, Business Entity..., IT Management, Application Development, Health Insurance, Real Estate, Land Use, Negotiation, Administration, Estate Planning, Corporate Law, Commercial Litigation
Education
Widener University School of Law (PA) 2005 — 2008
JD, Law
Penn State University 1993 — 1999
MBA, Business Andminstration
Penn State University 1984 — 1988
BS, Management Information Systems
Gettysburg Senior High
Capital BlueCross May 2015 - Present
Capital BlueCross June 2012 - May 2015
Capital BlueCross February 2010 - June 2012
Capital BlueCross September 2008 - February 2010
Capital Blue Cross July 2005 - September 2008
Capital BlueCross June 1994 - July 2005
Capital BlueCross October 1989 - June 1994
Skills
Business Intelligence, Healthcare, Strategic Planning, Training, Business Process..., Vendor Management, Team Building, Management, Leadership, Innovation Development, Technical Writing, Business Analysis, Value Stream Mapping, Lean Six Sigma
Education
Old Dominion University
B.S., Education
Penn State University
M.Ed., Training and Development
Capital Blue Cross February 2003 - Present
Skills
Managed Care, Health Insurance, HIPAA, Medicare, Healthcare, Disease Management, Utilization Management
Education
University of St. Francis 2005 — 2007
Bachelor of Science (BS), Health/Health Care Administration/Management
Liberty University
Graduate-in process
United Concordia September 2012 - Present
United Concordia May 2011 - December 2012
United Concordia October 2004 - June 2011
United Concordia June 2000 - October 2004
Capital Blue Cross July 1998 - June 2000
HealthAmerica January 1995 - July 1998
Skills
Six Sigma, Change Management, Strategic Planning, Strategy, Organizational..., Program Management, Project Management, Leadership, Management, Data Analysis, Business Strategy, Health Insurance, Managed Care, Analytics, Team Building, Sales Operations, Marketing Strategy, Proposal Writing, Insurance, Contract Management, Process Improvement
Education
Penn State University 1990 — 1994
BS, MBA, Industrial Engineering/Masters Business Administration
Harvard Business School Executive Education
Strategy & Innovation
CVS Caremark December 2007 - Present
CVS Caremark August 2005 - December 2007
CVS Caremark June 2003 - August 2005
Capital Blue Cross January 2000 - August 2002
BlueCross BlueShield of Tennessee August 1996 - January 1999
Skills
Customer Service, Budget, Project Management, Call Center, Managed Care
Education
Wilkes University 1989 — 1991
Bachelor of Arts, English/ Elementary Education
Penn State University 1987 — 1989
N/A, English
Capital Blue Cross July 2006 - April 2008
Education
Penn State University 2001 — 2006
BS, Economics
Capital Blue Cross February 2013 - Present
Capital BlueCross August 2009 - Present
Capital BlueCross June 2006 - September 2009
Vanguard Adjusters Group September 2005 - January 2006
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Managed Care, Account Management, Sales, Strategic Planning, Underwriting, Brokers, Customer Service, New Business Development, HIPAA, Healthcare, Analysis, Sales Management, Team Building, Disability Insurance, Benefits Administration, Claim, Life Insurance, Property & Casualty..., Selling, Health Savings Accounts
Education
Penn State University 2001 — 2005
B.S., Finance
St. Augustine Prep 1998 — 2001
High School Diploma, Regular/General High School/Secondary Diploma Program
Pennsylvania Chamber Insurance January 2010 - Present
PCI Insurance, Inc. November 2008 - January 2010
PCI Insurance, Inc. December 1999 - November 2008
Capital Blue Cross 1995 - 1999
Education
Indiana University of Pennsylvania 1980 — 1982
BFA, Theater
Capital Blue Cross February 2013 - Present
Capital BlueCross December 2010 - February 2013
Medline Industries December 2009 - December 2010
Pfizer Pharmaceuticals April 2003 - May 2009
Pfizer November 2002 - April 2003
Pfizer December 1997 - November 2002
Pfizer August 1996 - December 1997
M&M/Mars September 1989 - August 1996
Skills
Managed Care, Pharmaceutical Sales, Strategic Planning, Healthcare, Leadership, Sales, Pharmaceutical Industry, Management, Sales Operations, Sales Effectiveness, Product Launch
Education
The Pennsylvania State University 1985 — 1989
BS/MBA, Marketing/Business Administration
Lancaster Catholic High School
Capital Blue Cross July 2008 - Present
Keystone Health Plan Central July 2001 - June 2008
Skills
Consultative Selling, B2B, Benefits, Health Insurance, Customer Relations, Employee Benefits, Customer Service, Sales, Selling, Sales Operations, Management, Strategic Planning, Leadership, Strategy, Training, Account Management, Managed Care, Team Building
Education
Penn State University
B.S., Business
Summit Health March 2002 - Present
Capital Blue Cross October 2001 - March 2002
Aetna August 1999 - August 2001
Skills
Credentialing, Provider Relations, Healthcare Consulting, Medicaid, Physicians, Hospitals, Healthcare Management, HIPAA, Healthcare, EHR, Managed Care, Healthcare Information..., Network Development, Clinical Research, Meditech, Patient Safety, Healthcare Industry, Physician Relations, Home Care, Inpatient, Medical Records, Medical Terminology, Physician Hospital...
Education
Penn State University 1995 — 1999
BS, Health Policy & Administration
Pennsburg Borough January 2010 - Present
Capital Blue Cross September 1993 - Present
KPMG Peat Marwick 1988 - 1992
Skills
Health Insurance, Call Centers, Healthcare, Telephone Skills, Microsoft Excel, Customer Service, Outlook, Process Improvement, Microsoft Office, Access, Customer Satisfaction, Team Building, HIPAA
Education
Montgomery County Community College 1982 — 1984
Associate, Business Admin
The Glatfelter Insurance Group June 2015 - Present
Benecon Group, Inc. September 2009 - Present
NCAS Pennsylvania August 2002 - May 2009
Capital Blue Cross October 2000 - August 2002
NCAS PENNSYLVANIA January 1997 - January 2001
WF Morneau January 1995 - January 1997
PEBTF January 1993 - January 1995
Skills
Medicare, Employee Benefits, Health Insurance, Management, Brokers, Benefits Administration, Insurance, Healthcare, Managed Care, Claim, Disability Insurance, Health Savings Accounts, Underwriting, Long-term Care, COBRA
Education
Penn State University 1989 — 1995
MPA, Public Administration
Juniata College 1986 — 1989
Bachelor's Degree, Political Science/History
Mcdevitt 1980 — 1984
Nationwide Insurance April 2013 - Present
Nationwide Insurance 2012 - 2013
Nationwide Insurance 2003 - 2012
Nationwide Insurance 1999 - 2003
Nationwide Insurance 1997 - 1999
Nationwide Insurance 1995 - 1997
Capital Blue Cross 1989 - 1995
Skills
SDLC, Requirements Gathering, Project Portfolio..., Business Analysis, PMP, Process Improvement, Agile Methodologies, Software Documentation, Program Management, Management, Analysis, Project Management, Testing, Troubleshooting, Access
Education
Liberty University 2009 — 2011
Master of Science (M.S.), Management
Liberty University 2005 — 2009
Bachelor's degree, Business Management
Harrisburg Area Community College
Associates Degree, Business Administration and Management, General
Tennessee Temple University
State of NJ-Department of Banking & Insurance May 2000 - Present
Good Shepherd Rehabilitation Network 1997 - 2000
Capital Blue Cross 1989 - 1997
Chrysler Financial 1987 - 1989
Prudential Insurance 1985 - 1987
Skills
Healthcare, Management, Insurance, Change Management, Strategic Planning, Project Management, Policy, Government
Education
La Salle University - School of Business Administration 1982 — 1985
Bachelor of Science, Accounting/Risk Mgmt & Insurance
Capital Blue Cross October 2012 - Present
Skills
Health Insurance, Insurance, Microsoft Excel, Access, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Analysis, SQL, Research, Customer Service, Medicare, HTML, Windows
Education
Penn State University 1979 — 1983
Bachelor's of Science, Medical Dietetics
Capital BlueCross Account ExecutiveCapital Blue Cross1976 - 2009
Capital Blue Cross 1976 - 2009
Skills
Health Insurance, Managed Care, Employee Benefits, Insurance, Strategic Planning, Medicare, Team Building, Life Insurance, Leadership, Brokers
Education
Penn State University 1969 — 1973
BS, Marketing
Capital Blue Cross February 1995 - Present
Skills
Government Relations, Public Relations, Public Speaking, Event Planning, Policy
Education
Penn State University 1995 — 2002
Bachelor of Science, Public Policy
Capital BlueCross July 2012 - Present
Capital Blue Cross September 1991 - Present
Pennsylvania Department of transportation June 1985 - September 1991
Skills
Business Analysis, SDLC, Vendor Management, Business Process..., Team Leadership, Insurance, Project Management, Managed Care, Health Insurance, Health Care Reform, Software Project..., CRM, Process Engineering, Project Delivery, Software Design, Customer Liason, Business Strategy, Sales Process, Customer Oriented, Cross-functional Team..., Virtual Teams, Personnel Management, Personal Development, Contract Negotiation, Web Development, Customer Service, Digital Marketing, User Interface Design, Software Integrations, Web Design, Social Media Measurement, Project Portfolio..., Program Management, Distributed Team..., Customer Experience, Healthcare Information..., Health Care Regulation, Big-picture Thinking, Solution Implementation
Education
Kutztown University of Pennsylvania 1978 — 1985
BS Comp Sci, Computer science Businsss Adminstration
Highmark Blue Shield October 2007 - Present
Highmark Blue Cross Blue Shield July 2001 - September 2007
Highmark Blue Cross Blue Shield December 1996 - September 2001
Capital Blue Cross November 1993 - December 1996
Skills
Data Analysis, SAS programming, Access, PowerPoint, Health Insurance, Team Building, Microsoft Office, Statistical Modeling, Teradata, SQL, Microsoft Excel, SAS, Data Warehousing, Microsoft Word, ETL
Education
Maryland University of Integrative Health 2013 — 2016
Master's Degree, Acupuncture
Penn State University 1986 — 1992
B.S., Mathematical Science - Operations Research
Mary Kay Independent Consultant 2011 - Present
Mindteck May 2007 - Present
Capital Blue Cross 1996 - 2004
CIGNA & CMC July 1977 - March 1996
Skills
Microsoft Office, Administration, Customer Service, Excel, Word, Inventory Management, Administrative Support, Outlook, PowerPoint, Payroll, Data Entry, Supplies
Education
Harrisburg Area Community College 2005 — 2006
Administrative Assistant Certificate, Administrative Assistant
Capital Blue Cross June 2010 - Present
Capital Blue Cross May 1998 - June 2010
Caring Foundation June 1997 - May 1998
Capital Blue Cross August 1992 - June 1997
GSH Services 1989 - 1991
H. Richard Neidermyer 1986 - 1989
Education
Lebanon Valley College 1992 — 1996
Masters, Business Administration
Lebanon Valley College 1984 — 1986
BS, Accounting
Mansfield University of Pennsylvania 1982 — 1984
Capital Blue Cross April 2014 - Present
Capital Blue Cross January 2010 - April 2014
Capital Blue Cross October 2000 - January 2010
Capital Blue Cross April 1998 - October 2000
Skills
Enterprise Risk..., Model Audit Rule
Education
Lebanon Valley College
MBA
Shippensburg University of Pennsylvania 1986 — 1990
BSBA, Accounting
UnitedHealth Group 2008 - Present
Lehigh Valley Magazine 2006 - 2008
Historic Bethlehem Partnership 2003 - 2008
National Association of Colleges and Employers 2004 - 2006
Rodale Inc. May 2004 - November 2004
Day-Timers 2002 - 2004
The Manhattan Club March 2003 - June 2003
Curtis Specialty Papers May 2001 - March 2002
Capital Blue Cross 1989 - 2001
Skills
New Business Development, Marketing Strategy, Account Management, Social Media, Marketing, Customer Service, Management, Negotiation, Sales Management, Outlook
Education
Moravian College 1971 — 1975
BA, History
Dale Carnegie
Effective Communications and Human Relations
Dale Carnegie
Sales Advantage Course and Cold Calling Seminar
Capital Blue Cross January 1995 - May 2010
Education
Penn State University 1977 — 1979
Bachelor of Science, Political Science
HACC, Central Pennsylvania's Community College
Associate of Arts Degree, Business Administration/Political Science
Capital Blue Cross September 2009 - February 2014
Bravo Health January 2008 - September 2009
Capital BlueCross July 2002 - December 2008
HealthMarkets May 2001 - September 2001
BioScrip 1997 - 2001
Rite Aid August 1996 - September 1997
Skills
Managed Care, Medicare, Health Insurance, Direct Mail, Marketing Communications, Marketing Strategy, Healthcare, Insurance, Advertising, Marketing, Strategic Planning, Account Management, Direct Marketing, Integrated Marketing, Public Relations, Lead Generation, Creative Direction, Media Planning, Medicare Part D, Email Marketing, Analytics, Market Research, New Business Development, Employee Benefits, B2B, Market Planning, Marketing Management, Social Media Marketing, Online Advertising, Social Media, Social Networking, Business Strategy, Budgets, Business Development, Proposal Writing
Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor's of Science, Communications Media
Cumberland Valley High School
Cumberland Valley High School
General Atomics May 2015 - Present
Oakley April 2012 - May 2015
Quiksilver January 2012 - April 2012
Yamaha Motor Corporation, USA May 2009 - December 2011
Capital Blue Cross December 2005 - May 2009
Skills
Business Objects, SDLC, ETL, Data Warehousing, Consulting, SQL, Business Analysis, Requirements Analysis, Databases, Data Modeling, Informatica, PL/SQL, Oracle, Crystal Reports, Business Intelligence
Education
Osmania University
University of East London
Masters In International Marketing Management, Business
Capital BlueCross August 2013 - Present
Capital Blue Cross September 2012 - Present
Coventry Health Care July 2000 - September 2012
Skills
Training, Leadership, Curriculum Development, Leadership Development, Performance Improvement, Call Centers, Customer Service, Customer Experience, Consulting, Building Relationships, HIPAA, Process Improvement, Strategic Planning, Teaching, Insurance, Coaching, Health Insurance, Team Building, Management, Performance Management, Program Management, Healthcare, Employee Benefits, Microsoft Office, Public Speaking, Managed Care, Data Analysis, Medicare
Education
Messiah College 1993 — 1997
B.A., English
Capital Blue Cross May 2007 - Present
Wanger Stores January 1984 - January 1987
Education
Indiana University of Pennsylvania 1977 — 1981
BS in Business Administration, Business
Capital Blue Cross July 2012 - Present
United Concordia January 2005 - 2012
United Concordia January 2001 - January 2005
United Concordia January 1995 - January 2001
United Concordia January 1990 - January 1995
Skills
Insurance, Change Management, Health Insurance, Leadership, Management, Project Management
Education
Academy of Medical Arts and Business 1987 — 1987
Certificate, Dental Assistant
Penn State University
Business Management
Capital Blue Cross January 2007 - Present
Capital Blue Cross January 2001 - January 2007
Lady Foot Locker May 1995 - September 2001
Highmark Blue Cross Blue Shield January 1996 - January 2001
Skills
Health Insurance, Insurance, Process Improvement, Managed Care, Customer Service, Team Building, Outlook, Business Analysis, Visio, Customer Satisfaction, Training, Microsoft Excel
Education
Lock Haven University of Pennsylvania 1991 — 1995
Bachelor's degree, Business Administration, Management and Operations
Jersey Shore High School 1989 — 1991
Commonwealth of PA April 2005 - Present
Capital Blue Cross June 2002 - March 2005
Independent Contractor January 2001 - May 2002
Keane November 1997 - January 2001
US Department of Health and Human Services December 1987 - October 1997
Riggs Bank August 1986 - November 1987
National Steel Corporation July 1985 - July 1986
Mellon Bank January 1980 - June 1985
Education
Indiana University of Pennsylvania 1978 — 1980
Computer Science
Muhlenberg College 1972 — 1976
Political Science/History
Capital Blue Cross
Skills
Customer Service, Sales, Admissions Counseling, Field Work, Community Outreach, Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Volunteering, Leadership, Life Insurance, Health Insurance, Healthcare
Education
Harrisburg Area Community College
Associate of Arts (AA), Business Administration and Management, General
State Tax Refund Service January 2011 - Present
PCI Insurance, Inc. December 1999 - October 2010
NCAS Pennsylvania December 1998 - December 1999
S. W. Hall & Associates January 1998 - November 1999
Capital Blue Cross 1985 - December 1997
Skills
Insurance, Process Improvement, Strategic Planning, Employee Benefits, Team Building, Business Analysis, Project Management, Team Leadership, Microsoft Office, Training, Access, Public Speaking, New Business Development, Software Project..., Microsoft Excel, Software Documentation, Analysis, Change Management, Management, Business Process..., Call Centers, Call Center, Coaching, Budgets, Vendor Management, Risk Management, Customer Service, Leadership, Organizational..., Performance Management, Visio, Policy, Program Management, Account Management, Disaster Recovery, Government, SDLC, Data Analysis, Human Resources
Education
Indiana University of Pennsylvania 1979 — 1982
BFA Fine Arts, Theater
Altus Group October 2012 - Present
Ranker-Hanshaw Wealth Management May 2011 - May 2012
Capital Blue Cross June 2008 - August 2009
Education
Penn State University 2009 — 2012
B.S. with Distinction, Risk Management
Capital Blue Cross June 2008 - Present
Education
Penn State University- Harrisburg
M.Ed., Training and Development
Shippensburg University of Pennsylvania
B.A., Communications/ Journalism
Capital Blue Cross First Responder Team June 1989 - September 2011
Capital Blue Cross February 1989 - September 2011
West Shore E.M.S. June 1990 - June 1994
Skills
Staff Management, Microsoft Office, Technical Writing, Communication, Documentation, Technical Documentation
Education
Port Huron High School 1967 — 1971
Diploma, College prep
Harrisburg Area Community College
Certificate, Emergency Medical Technician
Capital BlueCross June 2013 - Present
Capital Blue Cross December 2011 - June 2013
Capital Blue Cross August 2005 - December 2011
Capital Blue Cross January 2001 - August 2005
Education
Lebanon Valley College
BS, Accounting
Lebanon Valley College
MBA, Business
Guardian Nurses Healthcare Advocates, Inc. February 2014 - Present
Law Enforcement Health Benefits January 2013 - December 2013
Holy Family Manor January 2013 - November 2013
Lovelace Health System January 2012 - April 2012
Martinspoint Healthcare March 2011 - December 2011
Independence Blue Cross July 1991 - September 2008
Capital Blue Cross 1985 - 1991
Skills
Strategic Planning, Change Management, Customer Service, Healthcare, Health, Coaching, Call Center, Medicare, HIPAA, Healthcare Information..., Hospitals, Management, Training, Process Improvement, Team Building, Insurance, Healthcare Management, Claim, Medicaid, Software Documentation, Managed Care, Call Centers, Program Management, Project Management, Human Resources, EHR, Health Insurance
Education
Immaculata University 2006 — 2007
need 6 more credits for BSN, BSN
Temple School of Nursing 2001 — 2003
RN, Nursing
Ignite - Turning Energy into Income 2011 - Present
Capital Blue Cross July 2008 - Present
Lehigh Valley Health Network June 1999 - July 2009
Skills
Utilization Management, Utilization Review, Disease Management, Managed Care, Health Insurance, PPO, HMO, Healthcare, Health Policy, HIPAA, Insurance, Hospitals, ICD-9, CPT, Employee Benefits, Critical Care, Healthcare Information..., Nursing, EMR, Healthcare Management
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA
Kutztown University of Pennsylvania 2004 — 2010
Bachelor of Science (BS), Nursing
Reading Area Community College 1996 — 1999
Associate's degree, Registered Nursing/Registered Nurse
Capital BlueCross November 2011 - Present
Capital Blue Cross November 2002 - Present
Skills
Healthcare, Leadership, Insurance, HIPAA, Team Building, Medicare, Managed Care, Process Improvement, Health Insurance, Healthcare Information...
Education
Lynchburg College
Nursing
Capital Blue Cross October 2003 - Present
Comfort Care of Holy Spirit 1997 - October 2003
Education
Messiah College 1994 — 1996
Bachelor of Science, Nursing
Harrisburg Area Community College 1991 — 1994
Kforce October 2013 - February 2014
Roth Staffing August 2013 - October 2013
Kelly Services March 2012 - August 2013
Williams-Sonoma, Inc. October 2012 - February 2013
Bath & Body Works November 2008 - May 2011
TRC Interactive July 2006 - December 2008
TLC Pet Sitting Services March 2005 - October 2008
Capital Blue Cross July 2003 - March 2005
Select Medical Corporation October 2002 - July 2003
Hershey Medical Center February 2001 - August 2001
Skills
Call Center..., Accounts..., Customer Service, Customer Focus, Health Insurance, Customer Education, Customer Support, Microsoft Office, Employee Benefits, Process Improvement, Training, Salesforce.com, Facets, Troubleshooting, ICD-9-CM, CPT, Medical Terminology, Medical Billing, Accounts Payable, A/R collections, Patient Advocacy, Accounts Receivable, Account Reconciliation, Call Centers, Technical Support, E-Learning, Software Documentation, Invoicing, Access, Customer Satisfaction, Sales, Time Management, Data Entry, Telephone Skills, Insurance, Customer Retention, Outlook, Customer Experience, Employee Training, Customer Engagement, CRM, Microsoft Office 2007, Inventory Management, Client Services, Teamwork, Team-oriented, Lotus Notes, SaaS, Retail, Customer Acquisition
Education
Harrisburg Area Community College 2010 — 2012
AA Social Services- in progress
Capital Blue Cross July 2001 - Present
Skills
Organizational..., Prioritize Workload, Operational Efficiency, Outstanding..., Online Research, Thorough Research, Training, Multitasking Skills, Time Management
Education
Penn State Harrisburg 2006 — 2010
Bachelor's degree, Criminal Justice
Harrisburg Area Community College 2004 — 2006
Associate's degree, Business Administration and Management, General
Capital Blue Cross Manager Quality ImprovementCapital Blue CrossManager, Accreditation & QualityCapital BlueCross2010 - Present
Skills
Health Insurance, Managed Care
Education
Immaculata University
BSN, Nursing, 4.0
Capital Blue Cross VP, Actuarial ServicesCapital BlueCross1982 - Present
Education
Hood College 1978 — 1982
Bachelor’s Degree, Mathematics
Trinity High School
Capital Blue Cross May 2012 - Present
Capital BlueCross 2012 - Present
PinnacleHealth Medical Group April 2012 - November 2012
Heritage Medical Group July 1997 - March 2012
Skills
Team Building, Healthcare, Family Medicine, Physicians, Quality Improvement, Disease Management, Healthcare Management, Leadership, Medicine, Healthcare Information..., Managed Care, Health Policy
Education
PA State University College of Medicine 1990 — 1994
Doctor of Medicine (MD), Medicine
Hood College 1986 — 1990
Bachelor of Arts (BA), Biochemistry
Hershey Medical Center June 1998 - Present
Capital Blue Cross January 1995 - June 1998
Skills
HIPAA
Education
Penn State University
Bachelor of Science (BS), Accounting