CIGNA Company
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (Dec 25, 2009–) Revenue: 41.62 billion USD (2017) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA Employees
USAA August 2004 - Present
Cigna September 2001 - August 2004
Skills
Oral and written..., Public Speaking, Editing
Education
Northern Arizona University 1992 — 1996
Bachelor's degree, Journalism
University of Phoenix
Master's degree, Business Administration and Management, General
NorthWest Community Hospital August 2009 - Present
Home Care Of the MidWest August 2008 - July 2009
Cigna November 1988 - April 2008
Skills
Diabetes Care, Wound Care, Health Insurance, Case Managment
Education
Northern Illinois University 1995 — 1999
Master's degree, Adult Health Nurse/Nursing
Northern Illinois University 1982 — 1985
Bachelor's degree, Registered Nursing/Registered Nurse
Cigna January 2015 - Present
CIGNA November 2011 - January 2015
CIGNA October 2010 - November 2011
CIGNA Healthcare October 2008 - October 2010
The Goodman Group, Chandler Place and Pondview Assisted Living July 1999 - September 2008
Matria Healthcare July 1989 - July 1999
Health Risk Management June 1988 - June 1989
Abbott Northwestern Hospital March 1987 - June 1988
Northwestern Memorial Hospital June 1985 - February 1987
Skills
Case Management, Disease Management, Wellness Coaching, Nursing, Healthcare, Hospitals, Clinical Research, Health Education, Health, Home Care, Diabetes, Treatment, Medicine, Utilization Management, Managed Care, Case Managment, Health Promotion, Surgery
Education
North Park University 1981 — 1985
Bachelor of Science, Nursing
med fusion February 2015 - Present
Phoenix House August 2013 - February 2015
Cigna March 2010 - August 2013
AT&T May 2008 - March 2010
Skills
Human Resources, New Hire Training, Employee Relations, Employee Benefits, Leadership Development, PeopleSoft, Onboarding, Microsoft Office, Benefits Administration, Compliance, FMLA, EEOC, FLSA, Recruiting, Confidentiality, Project Management, HR Policies, Procedure Creation, Organizational..., Policy, EEO, Screening Resumes, Hiring, Personnel Management, Talent Management, Coaching, Leadership, Legal Compliance, Exit Interviews, I-9 Compliance, Deferred Compensation, Taleo, Workforce Planning, New Hire Orientations, Job Descriptions, HRIS, Labor Relations, Succession Planning, College Recruiting, Applicant Tracking..., Compensation & Benefit, ADP Payroll, COBRA, Open Enrollment, Management
Education
Nova Southeastern University 2013 — 2014
Master of Arts (MA), Human Resources Management and Services
Northwestern State University 2004 — 2009
Bachelor of Arts (B.A.), Psychology
Wells Fargo December 2014 - Present
Cigna October 2014 - December 2014
GT Advanced Technologies May 2014 - October 2014
Northern Arizona University January 2014 - May 2014
Autodesk June 2013 - August 2013
SiChuan Guanghan Bio-Tech Co., Ltd February 2010 - April 2013
Skills
T-SQL, SSIS, SAS, VBA, Analysis, Statistics, Databases, Data Analysis, Microsoft Excel, Access, MySQL, Actuarial Science, Exam P, Exam FM, Exam MLC, Exam MFE, SAS Certified Advanced..., Matlab, JMP, Excel
Education
Northern Arizona University 2013 — 2015
Master of Science (MS), Statistics, 3.85/4
Northern Arizona University 2003 — 2009
BS, Mathematics
Cigna April 2013 - Present
CIGNA Voluntary November 2004 - May 2013
Self Employed 2002 - 2004
Progressive Solutions, Inc. 1996 - 2002
Mutoh America Inc. 1995 - 1996
Beyond Entertainment 1993 - 1995
Skills
Leadership, Team Building, Web Applications, IIS, Windows Server, Production Support, .NET, SQL, Visual C#, Microsoft SQL Server, iOS development, Objective-C, iOS, Apple OS, SDLC, T-SQL, Database Design, Agile Methodologies, Visio, Vendor Management, SharePoint, Portals, Plumtree, Project Management, Requirements Gathering, Systems Analysis, Requirements Analysis, Business Intelligence, Process Improvement, Business Analysis
Education
Northern Arizona University 1987 — 1989
Computer Science and Engineering
Cigna April 2011 - Present
JPMorgan Chase September 2005 - September 2011
UnitedHealthcare September 2007 - May 2011
Education
Northwest Missouri State University 2001 — 2004
Bachelor of Fine Arts (B.F.A.), Photography
Andretti Sports Marketing February 2014 - Present
John Hurley Memorial Fund November 2008 - Present
Cigna October 2013 - January 2014
Andretti Sports Marketing August 2013 - September 2013
Brites Cartage September 2012 - September 2013
Illinois Performance Volleyball Club November 2009 - May 2013
North Central College September 2009 - June 2012
Gelati August 2009 - June 2012
North Central College August 2008 - November 2010
Skills
Event Planning, Event Management, Sports, Sports Management, Sports Marketing, Non-profits, Social Media, Athletics, PowerPoint, Fundraising, Microsoft Office, Facebook, Ticket Sales, Social Media Marketing, Microsoft Excel, Customer Service, Social Networking, Microsoft Word, Management, Sponsorship, Coaching, Budgets, Marketing
Education
North Central College 2008 — 2012
BA, Sports Management
North Central College 2008 — 2012
Bachelor of Arts, Sport Management
North Central CollegeAugust 2008 2008 — 2012
Bachelor of Arts, Sport Management
Beecher High School 2004 — 2008
MIHS/Insight Global Staffing January 2014 - October 2014
MedAire March 2013 - December 2013
CIGNA December 2009 - December 2012
TriWest Healthcare Alliance November 2003 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint, Windows, Adobe, English, Project Management, Technical Writing, Process Improvement..., Quality Assurance, Management, Training Management, Visio, Training, Team Leadership, Software Documentation, Six Sigma, Quality Management, Analysis, Business Analysis, Change Management, Data Analysis, HIPAA, Healthcare, Leadership, Project Planning, Process Improvement
Education
Northern Arizona University 2011 — 2012
Master of Arts (MA), English
Western International University 2002 — 2003
Bachelor of Science (BS), Management
Phoenix College 2008 — 2010
Associate of Arts (AA), Fashion/Apparel Design
Woolverton home 2012 - Present
Instant Replay Sporting 2001 - 2001
U.S. Census Bureau March 2000 - October 2000
Piece goods store 1993 - 1993
Cigna 1987 - 1990
First Valley Bank June 1978 - 1987
Easton Hospital 1970 - 1977
Hunsi's Cree Me Freeze 1963 - 1974
Skills
Inventory Management, Microsoft Excel, Operations Management, Customer Service, Retail, Restaurant Reviews, Restaurants, Customer Satisfaction, Claims Handling, Teller Operations
Education
Northampton Community College 1979 — 1980
Certificates, Banking, typing
Northampton Community College 1977 — 1978
Liberal Arts and Sciences/Liberal Studies
CIT formerly Eastern Northampton county Vo-tech 1975 — 1977
Painting & Decorating/Interior Design, High School/Secondary Diplomas and Certificates
Wilson area high school 1970 — 1977
High school diploma
Marsh January 2014 - Present
Mercer Consumer September 2012 - December 2013
Marsh U.S. Consumer January 1996 - August 2012
Canada Life 1993 - 1995
CIGNA Group Insurance 1991 - 1993
AIG 1988 - 1991
CIGNA 1985 - 1988
Skills
New Business Development, Brokers, D&O, Property & Casualty..., Casualty, Commercial Insurance, Liability, General Insurance, Insurance, Health Insurance, Disability Insurance, Health Savings Accounts, Life Insurance, Term Life Insurance, Affinity Groups, Risk Mitigation in..., Driving Non Dues Revenue, Long Term Care Insurance, Special Event Liabiliity, Auto & Home Insurance, Client Management, Global Business...
Education
Northern Illinois University 1981 — 1985
Bachelor of Applied Science (B.A.Sc.), Marketing
Enchanted Gardens LLC May 2003 - Present
The Hartford August 2001 - January 2003
Travelers October 2000 - March 2001
Computer Sciences Corporation November 1998 - September 2000
Travelers January 1998 - October 1998
The Hartford July 1997 - December 1997
The Phoenix Companies February 1997 - July 1997
CIGNA April 1996 - February 1997
Orion Capital Companies, Inc. February 1995 - April 1996
Aetna February 1994 - February 1995
Skills
SQL, Data Modeling, JCL, COBOLII, Easytrieve, System Testing, Microsoft Word, Microsoft Excel, PowerPoint, Consulting, Workers Compensation, Commercial Insurance, Technical Writing, Disaster Recovery, Requirements Gathering, Process Improvement
Education
Northwestern Connecticut Community College 1984 — 1984
Classes taken, English Language and Literature/Letters, 4.0
University of Hartford 1976 — 1976
Sociology, 4.0
Avon High School 1974 — 1976
High School Diploma (at end of Junior year), College Prep.
Datalight July 2014 - Present
Nordstrom June 2013 - July 2014
Blue Cross Blue Shield of Montana 2012 - 2013
MultiCare Health System November 2011 - April 2012
Cigna July 2005 - September 2011
Skills
Health Insurance, Life Insurance, Employee Benefits, Medical Billing, Medical Terminology, Project Coordination, Event Planning, Microsoft Office, Communication, Staff Supervision, Analysis, Reporting & Analysis, Document Management, Document Review, Records Management, Legal Documents, Hiring Personnel, Non-profit..., Mental Health, Employee Training, Supervisory Skills, Budget Monitoring, Hiring Employees, Corporate Events, Travel Planning, Business Process, Customer Service, Data Entry, Office Administration
Education
Kaplan University 2011 — 2014
Human Service, Child & Family Welfare, 4.0 GPA
Northern Illinois University
2 years of study, Music Performance, General
University of Arizona
Bachelor’s Degree, Music Performance
Cigna December 2013 - Present
CIGNA Behavioral Health January 2013 - Present
CIGNA Behavioral Health April 2012 - January 2013
Grizzly's Wood Fired Grill October 2008 - May 2011
Gander Mountain September 2007 - October 2008
Education
North Hennepin Community College 2011 — 2012
Paralegal Certification, Legal Studies
University of Wisconsin-Eau Claire 2006 — 2010
BA, Political Science-Legal Studies
Wayzata High School
Nudge Games Inc. May 2014 - Present
Aetna Pharmacy Management August 2000 - April 2014
Prudential Healthcare August 1996 - August 2000
Cigna September 1991 - July 1996
Skills
Insurance, Healthcare, Health Insurance, HIPAA, Managed Care, Medicaid, Employee Benefits, Medicare, Pharmacy, Health Savings Accounts, Claim, Long-term Care, Disease Management, Healthcare Industry, Health Policy
Education
University of Colorado at Denver 1996 — 2001
Master's degree, Economics
North Dakota State University 1974 — 1977
Bachelor's degree, Pharmacy
Cigna July 2014 - Present
CIGNA Healthcare October 2012 - January 2015
Park Nicollet Health Services September 2010 - October 2012
YMCA of the Greater Twin Cities March 2008 - September 2010
Partners in Excellence June 2005 - March 2008
Skills
Office Administration, Front Office, Sales, Event Management, Coaching Staff, Mental Health Care, Healthcare, Client Intake, Telephone Triage, Autism Spectrum..., Case Managment, Data Entry, Event Planning, Mental Health, Case Management, Clinical Research, Community Outreach, Management, Mental Health Counseling, Outlook, Supervisory Skills, Social Services
Education
Northwestern College 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Psychology
Cigna July 2014 - Present
CIGNA Healthcare June 2008 - July 2014
CIGNA November 2006 - June 2008
CIGNA October 2005 - November 2006
TecMasters, Incorporate December 2004 - October 2005
Elk Corporation May 2004 - December 2004
Skills
Quality Assurance, Documentation, Testing, Training, Requirements Gathering
Education
University of Alabama 2002 — 2004
Operations Management, Bachelor of Science in Business Administration
Northeast Alabama Community College 2000 — 2002
Associate of Science (AS), Business Administration and Management, General
PCC Technology Group, LLC January 2015 - Present
TEKsystems June 2014 - January 2015
Phoenix Life Insurance Company January 2014 - March 2014
The Hartford February 2006 - January 2014
Consultant for On-Line Systems January 2005 - December 2006
Consultant 2004 - 2005
CIGNA January 1981 - October 2003
Skills
Teaching Business..., Mentoring Junior..., Requirements..., Business Analysis, Visio, Analysis, Business Process..., Business Requirements, Business Process, MS Project, Project Management, Enterprise Architecture, PMO, Strategy, Management, Requirements Gathering, Software Documentation, SDLC
Education
Northwestern Connecticut Community College
Associates in Science, General Studies
CIGNA Healthcare October 2011 - Present
Cigna October 2007 - October 2011
Cigna May 2005 - October 2007
Skills
Customer Service, Health Insurance, Healthcare, Project Management, Medicare, Managed Care, Process Improvement, Healthcare Management, HIPAA, Network Development, Insurance, Provider Relations, HMO, Healthcare Industry, Health Policy, Leadership, Contract Negotiation, Marketing, Management, Revenue Cycle
Education
North Carolina Wesleyan College
Accounting and Business Administration, Business Administration and Management, General, Cum Laude
Cigna November 2011 - Present
Acerra Group, LLC March 2006 - Present
Skills
Editing, Final Cut Pro, Video Editing, Video Production, Photoshop, Video, Videography, Premiere, After Effects, Broadcast Television, Webcasting, Live Events, Directing, Post Production
Education
Temple University 2004 — 2006
Film/Media Arts
Northampton Community College 2002 — 2004
Radio and Television
Cigna June 2015 - Present
Northampton Community College June 2011 - Present
St Luke's University Health Network November 2014 - June 2015
Lehigh Valley Health Network December 2013 - June 2014
ArtsQuest November 2011 - November 2013
independenceIT January 2012 - September 2013
Pennsylvania College of Technology March 2011 - June 2011
Northampton Community College September 2009 - August 2010
Northampton Community College January 2006 - September 2009
Manpower Office Professionals May 2009 - May 2009
Skills
Troubleshooting, Technical Support, Software, Operating Systems, Windows Server, Linux, Linux server..., Linux Server, Linux Security, Linux Tools, Debian, Shell Scripting, Python, Active Directory, Firewalls, Windows, Network Administration, System Administration, Computer Hardware, Security, Networking, Linux System..., Servers, Windows 7, Windows XP, VPN, Disaster Recovery, Hardware, Information Technology, Software Installation, Virtualization, DHCP, Microsoft Exchange, Help Desk Support, Information Security, Data Center, Network Security, Network Design, Leadership, Customer Service, VoIP, PowerPoint, Infrastructure, High Availability, VMware, Programming, Higher Education, TCP/IP
Education
Northampton Community College 2008 — 2009
Associates in Applied Science, Computer Information Technology: Security
Northampton Community College 2006 — 2008
Associates in Applied Science, Computer Information Technology: Networking
Wellness Corporate Solutions, LLC June 2014 - Present
Integrated Corporate Health February 2013 - Present
Provant January 2013 - Present
Hooper Holmes, Inc. January 2012 - Present
Hooper Holmes January 2012 - Present
Summit Health, Inc. January 2012 - Present
CIGNA January 2011 - Present
Self-employed November 1990 - Present
Solstas Lab Partners August 2008 - February 2012
C&S Big Orange MKt July 2004 - December 2007
Skills
ASCP certified..., CPR certified, EKG, Biometrics, Phlebotomy, Health Counseling, Blood Pressure, Successful Business..., Wellness Coaching, Employee Wellness..., Medical History, Blood Collection, Capillary Puncture, Hospitals, Cpr Certified
Education
Northeast State Community College 1986 — 1988
Aon Risk Solutions January 2015 - Present
CIGNA July 2012 - January 2015
Xerox July 2011 - July 2012
Affiliated Computer Services April 2010 - June 2011
WellPoint June 2008 - February 2010
WellPoint January 2002 - January 2008
Skills
Management, Vendor Management, PMP, Software Development, Project Management, Health Insurance, Project Portfolio..., PMO, SDLC, Process Improvement, Operations Management, Business Continuity..., Business Planning, Strategic Planning, Performance Measurement, Organizational..., Acquisition Integration, Management Consulting, Communications Strategy...
Education
Northern Kentucky University 1981 — 1985
BS Computer Science, Technology, Mathematics
The Mellor Family 1972 - 2012
AIG March 1992 - January 1998
Milwaukee Insurance Company March 1985 - March 1992
CIGNA 1979 - 1985
Skills
Workers Compensation
Education
Northeastern University 1965 — 1970
Bachelor of Arts, Psychology, Minor s Enlish & Sociology
Dwight Morrow H.S., Englewood, NJ 1961 — 1965
CIGNA 2013 - Present
Marketing & Market Research 2012 - 2012
Prudential Financial 1996 - 2011
Invesco 1996 - 1996
Fidelity Investments 1990 - 1995
Bain & Company 1984 - 1990
Skills
Brand Development, Customer Experience, Product Development, New Business Development, Market Research, Segmentation, Fixed Annuities, Strategy, Analytics, Business Planning, Database Marketing, Vendor Management, Retirement, Thought Leadership, Change Management, Relational Databases, Business Strategy, Marketing Strategy, Program Management, Mergers & Acquisitions, Product Management, Leadership, E-commerce, Cross-functional Team..., Healthcare Management, Financial Services, Marketing, Investments, Competitive Analysis, Insurance, Mutual Funds, Marketing Research, Consulting, Sales, Team Building, Strategic Communications, Budgets, Executive Management
Education
Northeastern University
Bachelor of Science, Economics
Syracuse University - Maxwell School of Citizenship and Public Affairs
Master of Science, Economics
Walt Disney Parks and Resorts Online March 2015 - Present
Travelport October 2011 - March 2015
Wells Fargo September 2009 - October 2011
CIGNA August 2008 - April 2009
Idea Integration May 2007 - August 2008
Sungard EXP 2006 - 2007
PSI 2005 - 2006
DHL 2004 - 2005
IBM Global Services 2003 - 2004
Docucorp International 1994 - 2003
Skills
Requirements Analysis, SDLC, Documentation, Analysis, Requirements Gathering, Business Analysis, Agile, Process Improvement, XML, Data Analysis, Visio, SharePoint, Document Management, Agile Methodologies, Business Process, Project Management, Software Documentation, Testing
Education
Northeastern University 1986 — 1990
B.S. Electrical Engineering Technology, Electrical Engineering Technologies/Technicians
Prime Therapeutics May 2012 - Present
Medco May 2006 - May 2012
CatalystRx 2003 - 2006
Cigna 2001 - 2003
Insurmark Group, Inc. 1999 - 2001
UnitedHealth Group 1997 - 1999
Kaiser Permanente 1997 - 1997
CIGNA Healthcare 1991 - 1997
Skills
Pharmacy Benefit..., Managed Care, Health Insurance, Account Management
Education
North Carolina State University 1980 — 1984
Bachelor of Arts (BA), Organizational Communication, General
Guilford College 1979 — 1980
Citi August 2015 - Present
Discover Financial Services April 2015 - August 2015
JPMorgan Chase & Co. September 2014 - March 2015
FedEx January 2013 - March 2014
Cigna June 2011 - December 2012
State Farm September 2006 - February 2008
Skills
Manual Testing, Regression Testing, HP Quality Center, Test Automation, Quality Center, Java, QTP, Test Automation..., Agile Methodologies, Microsoft Office, HP QTP, JavaScript, Selenium Testing, Quality Assurance, Agile & Waterfall..., LoadRunner, VBScript, VB.NET, vb.java, vb.sap, Full SDLC, STLC, GUI Testing, GUI test automation, Functional Testing, Data Driven Testing, Front-end, Back-end, SQL, Matlab, Anti Money Laundering, Selenium WebDriver, ALM, Oracle SQL Developer
Education
Nimitz High School
GED
Northwestern Polytechnic University
Bachelor's Degree, Electrical and Electronics Engineering
CIGNA Healthcare 1978 - Present
Equicor June 1988 - March 1989
CIGNA September 1978 - April 1988
Skills
Outlook, Travel Arrangements, Calendaring, Medical Terminology, Office Administration, Office Equipment, Reports
Education
North Seattle College 1978 — 1981
Nathan Hale High School 1973 — 1976
Diploma, None
Cigna 2014 - Present
HumanaVitality 2013 - 2014
Humana 2012 - 2013
I Want to Walk the Talk 2008 - 2013
Engaged Health Solutions 2010 - 2011
Mercer Health & Benefits 2004 - 2010
Northwestern University, Undergraduate Leadership Program (Center for Leadership) 2005 - 2009
McMaster-Carr 2003 - 2004
Skills
Facebook, Negotiation, Public Speaking, Strategic Planning, Social Media, Non-profits, Event Management, Nonprofits, Marketing, Fundraising, Marketing Communications, Public Relations, Strategic Communications, Leadership Development, Business Strategy, Event Planning, Leadership, Project Management, Marketing Strategy
Education
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA)
Northwestern University
Bachelor of Music, Management + Vocal Studies (dual certificates: Leadership + Music Business)
Guardian Life June 2015 - Present
Double Click Computers May 2011 - Present
Simply The Best Party May 2008 - Present
Zep Inc. March 2015 - June 2015
Cigna October 2014 - December 2014
Ricoh Americas Corporation February 2012 - July 2014
Butler Digital Services June 1996 - April 2011
Skills
Microsoft Office, Customer Service, Research, Teaching, Photoshop, InDesign, Mac OS, Logic Pro, Final Cut Pro, Apple Pages, Keynote, Event Management, Leadership
Education
Northampton Community College 2005 — 2007
Associate of Science (A.S.), Radio and Television
vfcc
Dun and Bradstreet September 2013 - Present
D&B 2005 - Present
Dun & Bradstreet 2005 - 2009
Dun and Bradstreet October 2005 - 2008
CIGNA April 2003 - October 2005
Cigna Group Insure 2002 - 2005
Unum Provident March 2001 - April 2003
Unum Provident December 2000 - March 2001
Unum Provident September 1999 - December 2000
Skills
Project Management, Process Improvement, Customer Service, Business Intelligence, Quality Assurance, Business Analysis, Data Analysis, Software Documentation, B2B, Integration, Team Building, Microsoft Office, Program Management, Policy, Salesforce.com, Strategy, Financial Analysis, Marketing, Project Planning, Recruiting, Product Development, Vendor Management, Contract Management, Management Consulting, Sales Management, Business Strategy, Sales, CRM, Account Management, Performance Management, Visio, Product Management, Call Centers, SAP, Negotiation, System Administration, Analysis, Change Management, Leadership, Analytics, Training, Strategic Planning, Business Process..., Management, Insurance, Time Management, Operations Management, Microsoft Excel, Team Leadership, Risk Management
Education
Northern Essex Community College 1991 — 1993
LIbral Arts
North Andover High School 1985 — 1989
Diploma
Biddeford Adult Education
Northern Essex Community College
TC³ Health, an Emdeon company October 2013 - Present
CIGNA November 2008 - October 2013
Bureau of Collection Recovery - an Aditya Birla Minacs company January 2003 - April 2004
Skills
Team Leadership, Motivational Speaking, Proactive self-starter, People-oriented, Time Management, Training, Management, Insurance, Healthcare, Leadership, Software Documentation, Microsoft Excel
Education
Saint Mary's University of Minnesota 2011 — 2013
Master of Arts (M.A.), Health/Health Care Administration/Management, 3.8
University of Minnesota-Twin Cities 2005 — 2008
Industrial and Organizational Psychology
North Hennepin Community College 2003 — 2005
Associate of Arts (A.A.), Communication, General
CIGNA January 2009 - Present
CIGNA 1994 - 2009
Skills
Disease Management, Health Insurance, Medicare Part D, Utilization Management, Coverage and..., Clinical Pharmacy, Evidence-based Medicine, Visio, Medicaid, Insurance, Pharmacy Benefit..., Managed Care, Healthcare, Medicare, Health Policy, Healthcare Management, HIPAA, Healthcare Industry
Education
Northeastern University
BS, Pharmacy
Saint John's University
MS, Pharmacy Administration
Cigna November 2012 - Present
Reddy Ice April 2012 - May 2012
Walmart November 2008 - April 2012
US Navy September 2000 - May 2005
Skills
GAIN, PeopleSoft, HOST, ADP Payroll, AS 400, Microsoft Office, BrassRing, I-9 Compliance, Leave of Absence..., HR Policies, Payroll Cards, Personnel Records, New Hire Orientations, Team-oriented, Customer Support
Education
Northeastern State University 2006 — 2007
Bachelor of Business Administrations, Business Administrations
Tulsa Community College 2005 — 2006
Associate of Arts, Liberal Arts
FGIC/FSA July 1984 - Present
CIGNA October 2012 - January 2014
Financial Security Assurance 1990 - 2009
Education
Northampton Community College
Specialized Diploma, Medical Billing and Coding
Cigna December 2014 - Present
Aon Hewitt October 2012 - November 2014
Century 21 Beutler & Associates October 2006 - October 2010
Skills
Project Planning, Customer Service, Public Speaking, Health Benefits..., Health Insurance, Life Insurance, Disability Insurance, Project Management, Manage Client..., Financial Reporting, COBRA, Health Care Reform, Business Travel, Marketing, Employee Wellness..., Dental Insurance, Vision Insurance, Human Resources, Healthcare, ERISA, Account Management, Health Savings Accounts, Flexible Spending...
Education
North Idaho College 2004 — 2006
Associates of Arts, General Studies
Transitions Career Counseling October 2014 - Present
CIGNA October 2013 - April 2015
Magellan Behavioral Health February 2013 - October 2013
Provident Inc July 2011 - November 2012
Community Treatment Inc. January 2008 - June 2011
Liberty Health Care May 2007 - November 2007
Chestnut Health Systems April 2004 - May 2007
Public Safety Concepts March 2003 - March 2004
International Institute of St. Louis 1998 - 2002
Saint Patrick Center 1995 - 1998
Skills
Thinking Creatively, Coaching and Developing..., Interacting with..., Making Decisions and..., Working independently..., Psychotherapy, Group Therapy, Clinical Supervision, •Effectively treating ..., Counseling Psychology, Mental Health Counseling, Mental Health, Motivational..., Stress Management, Crisis Intervention, Case Managment, Therapists, Family Therapy, Anger Management, Google Groups, Co-occurring Disorders, Treatment, CBT, Behavioral Health, Case Management, Dual Diagnosis
Education
University of Missouri-Saint Louis 1998 — 2003
Masters of Education, Counseling
Southern Illinois University, Edwardsville 1981 — 1982
Bachelor's degree, Psychology
North Central College 1976 — 1981
Bachelor of Arts (B.A.), Psychology
Thermo Fisher Scientific September 2014 - Present
Skirmish USA April 2012 - Present
Express Employment Professionals of NEA May 2014 - August 2014
Veteran Affairs Work Study August 2013 - May 2014
US Army 2008 - 2011
Cigna 2007 - 2008
Allied Personnel Services June 2006 - July 2007
Skills
Microsoft Office, PowerPoint, Microsoft Word, Criminal Justice, Microsoft Excel, Public Speaking, Research, Enforcement, Teamwork, Firearms, Criminal Investigations, Police, Social Media, Criminal Law, Leadership, Team Building, Social Networking, Training, Security Clearance, Weapons, Leadership Development, Time Management, Emergency Management, Military Experience, Fundraising, Physical Security, Supervisory Skills, Military, Homeland Security, Event Planning, Budgets, Military Operations, First Aid, Community Outreach, Student Leadership, Law Enforcement
Education
Northampton Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
Northampton Community College 2011 — 2013
Hospitality Management, Meeting and Event Planning
Cigna July 2014 - Present
Cigna May 2013 - July 2014
Choice One Staffing April 2012 - June 2012
Manchester Moving & Storage June 2011 - January 2012
Spa 195 October 2008 - February 2010
Northside Toyota and Scion July 2006 - September 2006
Skills
Criminal Justice, Criminal Law, Microsoft Office, Word, Records Management, General Office Duties, Evidence, System Administration, Patrol, Crime Prevention, Customer Service, Microsoft Excel, Criminology, Data Entry, Firearms, Office Management, Enforcement, Criminal Investigations, Interrogation, Microsoft Word, Public Safety, PowerPoint, Community Policing, Corrections, Background Checks, Investigative Reporting, Investigation, Workplace Violence, Law Enforcement..., NextGen, Time Management, Filing, Clerical Skills, Administration, Fax, Telephone Skills, AED, Self Defense, Appointment Scheduling, Administrative Work, Dependable Team Player, Cultural Diversity, Leadership, Typing
Education
Northwestern College 2007 — 2011
Associate, Applied Science; Criminal Justice
Cigna November 2006 - Present
Banner Good Sammaritan Group October 2001 - November 2006
Skills
University Nurse, Psychiatry, Healthcare Management, Yellow belt six sigma, Train the Trainer..., Bilingual-English/Spanis..., Bilingual..., Project Management, Registered Nurses, International Relations, International Project..., Psychiatric Care, Training, Nursing, Health Insurance, Health Education, Wellness Coaching, Health Promotion, Prevention, Process Improvement, Call Centers, Insurance, Wellness, Team Building, Coaching, Spanish, Employee Training, Leadership Development, Nutrition, Weight, PowerPoint, Hospitals, Customer Service, Client Liaison, Clinical Specialists, Case Management, Disease Management, Program Management, Healthcare, Management, Leadership, Managed Care, Clinical Research, Public Speaking
Education
Northeastern University 1995 — 1998
BSN, Six Sigma Certificate, Legal Nurse Consultant, Berlitz Certificate, nursing
Northeastern University 1993 — 1995
Bachelor in the Science of Nursing, Nursing
Joni's Childcare 2009 - Present
Coldwell Banker Residential Brokerage 2003 - 2009
CIGNA 1992 - 1997
Skills
Customer Service, Building Relationships, Organizational..., Real Estate, Process Implementation, Claims Handling, Customer Oriented, Health Insurance
Education
Northwestern Connecticut Community College
Tunxis Community College 1987 — 1989
Mollen Immunization Clinics August 2011 - Present
Primerica August 2010 - Present
Self-employed 2008 - Present
Summit Health, Inc. 2008 - Present
CIGNA March 2011 - May 2012
Education
Northeastern University 2003 — 2008
BSN, Registered Nursing/Registered Nurse
Cigna October 2013 - Present
Rivet Software September 2011 - June 2012
Sports Authority May 2007 - March 2011
Wellington Management January 2009 - June 2009
GE Aviation January 2008 - June 2008
Skills
Life & Health Insurance..., Financial Analysis, Microsoft Excel, Analysis, Financial Modeling, Portfolio Management, PowerPoint, Asset Allocation, Access, Sales, Bloomberg, Customer Service, Leadership, Account Reconciliation, Accounting
Education
Northeastern University 2006 — 2011
Bachelor's in Business Administration, Finance
Univerzita Karlova v Praze (Charles University in Prague) 2010 — 2010
Bachelor's in Business Administration, Finance
Cigna 2014 - Present
Wyndham Hotel Group 2011 - 2013
Strategic Corporate Meetings & Events 2010 - 2011
The Hartford Financial Services Group, Inc. 2006 - 2010
Hartford Life Insurance Co. 2006 - 2009
Towers Perrin 2002 - 2006
Deloitte & Touche 1998 - 2002
Cendant 1996 - 1998
Meetings, Incentives, Conventions of America, Inc. (MICA) 1993 - 1996
Skills
Event Planning, Meeting Planning, Event Management, Budgets, Hospitality Industry, Management, Trade Shows, Leadership, Hospitality, Corporate Events, Strategic Planning, Project Management, Production Managment, Marketing Strategy, Hotels, Marketing Communications, Incentives, Marketing, Corporate Branding, strategic meeting..., Negotiation, Social Media Marketing, Hospitality Management, Public Relations, Brand Management, Sponsorship, Training, Convention Services, Contract Negotiation, Email Marketing, Tourism
Education
Hall High School
Hall High School
Northeastern University
Ohio Wesleyan University
Optum March 2009 - Present
CIGNA January 1997 - March 2009
The University of Arizona August 1993 - January 1997
University of Arizona College of Medicine - Phoenix August 1990 - June 1993
Skills
Healthcare Management, Nursing, Strategic Planning, Customer Service
Education
University of Phoenix 1999 — 2000
FNP, Nursing
University of Arizona 1991 — 1993
MS, Nursing
Northern Arizona University 1988 — 1990
BSN, Nursing
Cigna May 2014 - Present
Northern Arizona University February 2009 - December 2013
CruzerLite February 2012 - February 2013
Jamba Juice May 2006 - December 2008
Buca di Beppo September 2006 - October 2007
Skills
Linux, Windows, CSS, HTML, jQuery, Photoshop, Customer Service, Microsoft Office, Time Management, Microsoft Excel, PowerPoint, Data Entry, Microsoft Word, Outlook, Team Leadership, Access, Organization, Networking, Technical Support, Social Networking
Education
Northern Arizona University 2008 — 2013
Computer Information Systems, Business Administration, Senior
Centennial High School 2004 — 2008
Diploma, General
Self Employed September 2014 - Present
CIGNA April 2014 - October 2014
Kistler Tiffany Benefits November 2013 - February 2014
Miers Insurance February 2013 - September 2013
Brown & Brown April 2008 - September 2012
Caruso Benefits Group, Inc. 1988 - 1996
Skills
Health Insurance, Employee Benefits, Insurance, Flexible Spending..., Commercial Insurance, Account Management, Workers Compensation, Health Savings Accounts, Recruiting, HRA, COBRA, Disability Insurance, Benefits Administration, Brokers, Health Care Reform, Cafeteria Plans, Underwriting, Life Insurance, Term Life Insurance, ERISA, Claim, Medicare, Long-term Care, Critical Illness, Customer Service, Sales, Dentistry, Self-funded, Voluntary Employee..., Open Enrollment, Group Medical, Group Insurance, Accident, Benefits Design, Claims Management, Vision Insurance
Education
Northampton Community College 1983 — 1985
Medical Laboratory Technology, Medical Laboratory Technology
Nazareth High School
Medica June 2015 - Present
Surescripts March 2014 - May 2015
UnitedHealth Group September 2012 - February 2014
OptumHealth April 2010 - August 2012
Wells Fargo June 2009 - March 2010
CIGNA April 2006 - May 2009
CIGNA Behavioral Health 2006 - 2009
RCIS/Wells Fargo October 2005 - March 2006
GMAC Rescap 2003 - 2005
American Express Financial Advisors [Ameriprise] 2000 - 2002
Skills
Software Documentation, Project Management, Process Improvement, Databases, Strategy, PMO, Integration, Outsourcing, Microsoft Office, Financial Reporting, Team Leadership, Team Building, Program Management, Quality Assurance, Vendor Management, Business Analysis, Requirements Analysis, SDLC, Leadership
Education
North Hennepin Community College 1996 — 1997
PA Group (Premier Assurance Group) December 2013 - Present
Circle Care Management LLC May 2013 - October 2013
Aetna February 2012 - 2013
HCC Medical Insurance Services August 2005 - February 2012
Pan-American Life Insurance Company May 1999 - January 2004
CIGNA May 1996 - July 1998
AIG June 1994 - May 1996
CNA Insurance January 1991 - June 1994
Skills
Underwriting, Customer Relations, Insurance, New Business Development, Sales Management, Customer Service, Health Insurance, Business Development, Marketing, Risk Management, Market Research, Leadership, Process Improvement, CRM, Sales, Management, Product Development, Employee Benefits, Team Building, Brokers, Negotiation, Marketing Communications, Healthcare, Strategic Planning, Financial Analysis, Analysis, Project Management, Business Strategy, Account Management, Marketing Strategy, Business Planning, Strategy, Life Insurance
Education
Northern Illinois University 1985 — 1990
BS, International Relations
Lake Park H.S 1981 — 1985
HS
Aetna May 2015 - Present
Stealth Partner Group April 2014 - April 2015
Cigna January 2013 - April 2014
Skills
Insurance, Employee Benefits, Claim, Disability Insurance, Analysis, Management, Underwriting, Life Insurance, Health Insurance, Healthcare, Self-Funded Insurance, Risk Analysis, Data Analysis, Medical Stop Loss..., Stop Loss Underwriting, Corporate Insurance, Research, General Insurance, Wellness, Medical Terminology, HIPAA, Exercise Prescription, Oral, Brokers, Leadership, Reinsurance, Health Savings Accounts
Education
Northern Arizona University 2007 — 2011
Bachelor's degree, Exercise Physiology
Centennial High School 2003 — 2007
Sun Life Financial November 2013 - Present
Sun Life Financial December 2012 - November 2013
CIGNA September 2011 - December 2012
CIGNA April 2009 - September 2011
CIGNA March 2008 - April 2009
CareerBuilder.com 2007 - 2008
Arthur J. Gallagher and Co. 2006 - 2006
Skills
Employee Benefits, Health Insurance, Insurance, Life Insurance, Disability Insurance, Underwriting, Sales, Account Management, Risk Management, Customer Retention, Relationship Management, Benefits Administration, Management
Education
North Park University
Bachelor of Science (B.S.), Business Management, Finance
Prudential Financial November 2013 - Present
CIGNA July 2008 - November 2013
CIGNA October 2005 - July 2008
CIGNA May 2004 - October 2005
CIGNA October 2002 - May 2004
CIGNA November 1995 - October 2002
Charming Shoppes May 1992 - November 1995
Skills
Business Process, Operations Management, Process Improvement, Performance Management, Leadership, Call Center, Project Management, Performance Metrics, High Performance Teams, Vendor Management, Negotiation, Cost Reduction..., Management, Call Centers, Cross-functional Team..., Software Documentation
Education
Northampton Community College 1991 — 1992
Cigna September 2015 - Present
InVentiv Medical Management May 2012 - October 2014
ECS August 2011 - September 2013
Concentra/Multiplan July 1997 - May 2007
Coldwell Banker 2004 - 2007
St. Francis Hospital February 1986 - October 1989
Skills
Negotiating Contracts, Computer..., Sales Operations, Problem Solving, Healthcare, Microsoft Office, Negotiation, Contract Negotiation, Customer Relations, Team Building, Insurance, Coaching, Documentation, Research, Team Leadership, Call Center, Medical Coding, Customer Service, Medical Billing, CPT, HIPAA, Software Documentation, Medicare, Hospitals, Access, Sales, Outlook, Health Insurance, Microsoft Excel, Customer Satisfaction, Managed Care, Healthcare Information..., Process Improvement
Education
Northampton Community College
Medical Coding
Boces
Certified Medical Assistant
Pocono Real Estate Academy
License, Realtor/Agent
Northampton Community College
Medical Coding & Web Design
Cigna May 2015 - Present
Cigna Healthcare December 2013 - May 2015
Cigna June 2012 - November 2013
Goddess Magazine June 2009 - July 2012
Institute for Policy Research at Northwestern University January 2009 - June 2012
Wrigley June 2011 - September 2011
Wrigley June 2010 - September 2010
Center for Technology and Social Behavior at Northwestern University August 2009 - June 2010
Chicago Machine- Chicago's Professional Lacrosse Team March 2009 - July 2009
Skills
Strategic Communications, Internal Communications, Speech Writing, Social Media, Research, Public Relations, Press Releases, Community Development, Corporate Communications, Publicity, Newsletters, Corporate Social..., Journalism, Nonprofits, Creative Writing, Event Planning, Media Relations, Marketing Communications, Vendor Management, Vendor Relationships, Vendor Contracts, Business Meetings, Feature Articles, Offshore Operations, Offshore Management, Offshore Outsourcing, Project Management, Non-profit Leadership, Non-profit Volunteer, Event Management, Proofreading, Communications Planning, Public Speaking, Volunteer Management, Editing, Networking, Relationship Management, Leadership, Community Outreach, Philanthropy, Community Engagement, Diversity & Inclusion, Microsoft Office, Writing
Education
University of Hartford 2014 — 2015
Master's Degree, Communication, General
Northwestern University 2008 — 2012
Bachelor of Science (BS), Communication, Business Institutions Program, Undergraduate Leadership Certificate
Stellenbosch University/Universiteit Stellenbosch 2011 — 2011
Democracy and Development
Mattersight Corporation April 2014 - Present
The Dutch Shop LLC July 2007 - Present
906 Technologies July 2012 - January 2014
CIGNA September 2012 - November 2012
Northern Michigan University - Telecom Department August 2009 - August 2011
CDI IT Solutions May 2009 - August 2009
Intel Corporation May 2009 - August 2009
Skills
MySQL, PHP, Troubleshooting, Wireless Networking, Java, Software Development, JavaScript, Python, Security, C#, C++, VMware ESX, WiFi, Scrum, Microsoft SQL Server, Agile, Android Development, iOS development, Network Administration, DevOps, Subversion, Databases
Education
Northern Michigan University 2006 — 2011
Bachelor of Science, Network Computing
Northwood's Christian Academy
Diploma
Lehigh Valley Health Network January 2004 - Present
CIGNA April 1991 - April 2001
AXA Equitable September 1984 - March 1991
Skills
Organized, Technical, Team Player, Operating Systems, Disaster Recovery, Troubleshooting, Windows, Visio, Software Installation, Servers, Healthcare Information..., Security, Software Documentation, VPN, Windows Server, Information Technology, XP, Microsoft SQL Server, Active Directory, Networking, System Administration, Teamwork, Windows 7, Antivirus, VMware, Network Security, Microsoft Exchange, Citrix, Computer Hardware, Firewalls, Virtualization, DNS, WSUS, SharePoint, Data Center, Windows XP
Education
Northampton Community College 1986 — 1987
Various courses, Data Processing/Computer Programming
TCI 1970 — 1973
Assoc, Information Systems
St Aloysius
Cigna September 2013 - Present
PepsiCo August 2010 - September 2013
CIGNA June 2007 - July 2010
Merrill Lynch January 2006 - June 2006
Wellington Management January 2005 - June 2005
Skills
Requirements Gathering, Process Improvement, Resource Allocation, Event Planning, People Development, Communications..., Data Analysis, Change Management, Testing, SDLC, Business Analysis, Business Process, Project Management, Quality Assurance
Education
Northeastern University 2002 — 2006
Bachelor of Arts (B.A.), Information Systems, Finance
Cigna November 2012 - Present
Infor February 2012 - November 2012
YMCA of Greater Saint Paul March 2010 - July 2012
Epicor Software Corp August 2011 - February 2012
Skills
Customer Service, Cold Calling, Customer Relations, Microsoft Office, Word, Team Leadership, Marketing, Social Media, Marketing Strategy, Social Networking, Social Media Marketing, Account Management, Leadership, Team Building, New Business Development, Public Speaking, Sales, Coaching, Personal Training, Fitness, Community Outreach, Time Management
Education
North Dakota State University 2006 — 2010
Bachleor's, Exercise Science
Denise L. Dworakoski MA, LPCC March 2010 - Present
Chrysalis/Tubman 2002 - Present
CIGNA Healthcare August 1999 - Present
CIGNA 1997 - Present
Skills
Behavioral Health
Education
St.Mary's University of Minnesota 1994 — 1997
MA, Counseling and Psychological Services
Northwestern College 1990 — 1994
BA, Psychology BA Biblical Studies
Cigna August 2010 - Present
CIGNA Healthcare July 2009 - Present
Intel January 2009 - July 2009
Intel December 2007 - December 2008
Intel March 2007 - December 2007
Intel June 2003 - February 2007
Intel February 2002 - June 2003
Intel February 2000 - February 2002
Skills
Architecture, Software Development, Mentoring, J2EE, Web Services, Integration, Java, XML, Spring, Design Patterns, XSL, System Architecture, Software Design, REST, Mobile Applications, Mobile Technology, API, Innovation Management, Scalable Architecture, Scala, Technical Leadership, SOA, Product Management, Software Engineering, APIs, Agile Methodologies, Application Architecture, Architectures, Cloud Computing, Continuous Integration, Distributed Systems, Enterprise Architecture, Enterprise Software, Java Enterprise Edition, Requirements Analysis, SDLC, SOAP, Scrum, Software Project..., Solution Architecture, Strategy, Virtualization, Web Applications, Unix, Governance, Node.js, Strategic Communications, Fashion Design
Education
University of Oregon 2002 — 2008
M.Sc., Information Systems
Northern Alberta Institute of Technology 1997 — 1999
Bachelor of Science (B.Sc.), Information Technology
University of Alberta 1993 — 1997
Bachelor of Arts (B.A.), Romance Languages, Literatures, and Linguistics
CIGNA June 2007 - Present
Quest Pharmaceutical Services November 2005 - April 2007
Cambridge Road Partners, LLC June 2002 - November 2005
DuPont Pharmaceuticals (acquired by BMS, 2002) January 1999 - January 2002
Dupont and Dupont Merck Pharmaceuticals October 1980 - January 2002
Skills
Pharmaceutical Industry, Business Development, Strategy, Biotechnology, Strategic Planning, Marketing Strategy, Management, Medical Devices, Marketing, Pharmacy Practice, Product Launch, Cross-functional Team..., Leadership, Pharmaceutical Sales, PharmacyPractice, International Business,...
Education
North Dakota State University
Bachelor’s Degree, Pharmacy
University of Arizona
Master’s Degree, Pharmacy/Pharmacy Administration
Wilmington College
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
NetApp June 2008 - July 2013
GXS December 2006 - June 2008
Cigna June 2005 - November 2006
StrikeIron 2004 - 2005
Serenus 2003 - 2004
Alerts 1999 - 2002
HAHT Software May 1995 - February 1999
ABB 1989 - 1995
Skills
Agile & Waterfall..., SDLC, Project Management, Agile Project Management, Object Oriented Design, Python, Software Development, Coaching, Mentoring, Java, Strategic Planning, Team-oriented, Problem Solving, Positive Can-do Attitude, Unix, SQL, Agile Methodologies, XML, NAS, SAN, NetApp, Performance Testing, Start-ups
Education
North Carolina State University 1999 — 2003
Master of Business Administration (MBA)
University of St. Andrews
B.Sc. Computational Science
Pegasystems 2008 - Present
Pega 2004 - Present
CIGNA 2006 - 2007
TriGuard Group January 2002 - January 2004
Brooktrout/Sonexis 2000 - 2002
Skills
Project Management, Pega PRPC, Enterprise Architecture, Leadership, CRM, Java Enterprise Edition, Business Process Design, Product Management, Web Services, Solution Architecture, Project Delivery, SOA, Team Building, Business Process..., Agile Methodologies, SDLC
Education
Northeastern University
BS, Computer Science
University of Maryland College Park 1982 — 1983
BS, Computer Science
Source Medical November 2011 - Present
Connecticut Physicians' Services August 2010 - November 2011
Levi, Ray and Shoup February 2007 - October 2008
Argent Software January 2004 - February 2007
CIGNA 2002 - 2004
General DataComm March 2000 - March 2001
Pride Technologies January 1997 - March 2000
Aetna Life & Casualty 1991 - 1996
Skills
CCNA, Microsoft Certified..., Enterprise Software, Cloud Computing, VMware, SaaS, Virtualization, Troubleshooting, Active Directory, Windows, Operating Systems
Education
Northeastern University 1987 — 1991
BS, MIS
Hall high
Hall high
UnitedHealth Group February 2012 - Present
CIGNA December 2008 - October 2011
AT&T November 2006 - November 2008
BellSouth Corp 2000 - October 2006
NCR Corp July 1999 - October 2000
Skills
Project Management, Project Delivery, Project Planning, Project Estimation, Project Portfolio..., Project Finance, Portfolio Management, PMP, Six Sigma
Education
The Ohio State University 1997 — 1999
MBA, finance
North Carolina State University 1995 — 1997
MS, civil engineering
TongJi University 1988 — 1992
BS, Civil Engineering
Cigna April 2014 - Present
Capella University July 2013 - April 2014
CIGNA January 2013 - June 2013
UnitedHealth Group April 2012 - January 2013
G&K Services October 2007 - May 2012
Amcom Software October 2006 - September 2007
Fujitsu Telecommunications 2000 - 2005
Skills
Cisco Technologies, Telecommunications, Visio, Project Management, SharePoint, Process Improvement, Business Analysis, Vendor Management, Cisco VoIP, Software Deployment, Hardware Deployments, Technology Leadership, Cisco Telepresence, Contact Centers, Quality Assurance, Video Conferencing, Software Installation, Forecasting, Information Technology, Team Building, Operations Management, Management, Leadership, Customer Retention, Salesforce.com, Customer Satisfaction, Change Management, Troubleshooting, Call Centers, ITIL, Unified Communications, Business Process, CRM, Business Process..., SDLC, PeopleSoft, Disaster Recovery, Cisco Call Manager, Micorsoft Project 2010, Microsoft Office, Integration, Team Leadership, Data Center, Cross-functional Team..., Software Documentation, Business Intelligence, Budgets, IT Management, Program Management, Networking
Education
Northwestern College 1996 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Richfield HS 1978 — 1981
Cigna September 2014 - Present
Cigna December 2010 - September 2014
Cigna January 2008 - December 2010
Skills
Health Insurance, Employee Benefits, Underwriting, Claim, Reinsurance, Financial Analysis, Disability Insurance, Risk Management, Process Improvement, Life Insurance, Claims Management, Insurance, Customer Service
Education
Northern Illinois University
Bachelor of Arts (B.A.), Business Family and Consumer Sciences/Human Sciences
Cigna March 2013 - Present
CIGNA 2007 - March 2013
CIGNA Healthcare 2005 - 2007
CIGNA Healthcare 2001 - 2005
CIGNA Retirement & Investment Services 1985 - 2000
Skills
Insurance, Process Improvement, Health Insurance, Management, Employee Benefits, Strategic Planning, Managed Care, Healthcare, Leadership
Education
Northern Illinois University 1979 — 1983
Bachelor's degree, Elementary Education
Northern Illinois University 1979 — 1983
Bachelor's degree, Elementary Education and Teaching
Cigna July 2015 - Present
Cigna Dental April 2014 - July 2015
CIGNA Dental September 1998 - November 2010
Skills
Process Improvement, Healthcare, Insurance, HIPAA
Education
Northeastern State University 1993 — 1998
MBA
Gymasium 1991 — 1993
Cigna April 2012 - Present
Logisolve December 2003 - April 2012
CIGNA 2009 - 2010
Skills
Agile Methodologies, Agile Testing, Enterprise Architecture, Software Development, SOA, Integration, SDLC
Education
North Central University 1988 — 1988
Youth Ministry
Department of Veterans Affairs October 2009 - Present
Total Benefit Communications December 2007 - December 2008
City of Alexandria November 2002 - June 2006
Riggs & Co. August 2000 - November 2002
Aetna Financial Services (ING) July 1996 - August 2000
CIGNA June 1986 - September 1995
Skills
Retirement, Defined Benefit, Retirement Planning, Pensions, Defined Contribution, Leadership, Training, Investments, Customer Service, Microsoft Office, Event Planning, Social Networking
Education
North Carolina State University - College of Management 1981 — 1983
Master's degree, Public Administration
Wake Forest University 1975 — 1979
BA, Politics
Unum April 2013 - Present
Unum July 2000 - Present
CIGNA December 1990 - June 2000
CIGNA 1990 - June 2000
Education
The University of Tennessee at Chattanooga 2012 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of North Texas 1990 — 1992
Master's in Education Administration, Education
Northwestern State University 1985 — 1990
B.S. in Social Sciences, Education
CIGNA October 2007 - Present
Unum October 1997 - October 2007
Education
Northern Arizona University 1988 — 1992
Bachelors, Business
Sompo Japan Nipponkoa America April 2014 - May 2015
SCOR Global October 2005 - June 2012
various recruiters 2004 - 2005
CIGNA 1998 - 2004
Skills
Analysis, Financial Analysis, Data Analysis, Business Analysis, Microsoft Excel, Access, Life Insurance, Health Insurance, Customer Service, Process Improvement, Accounting, Account Reconciliation, Insurance, General Ledger, Financial Reporting, Auditing, Microsoft Word, Finance, Microsoft Office, Accruals, Spreadsheets, Accounts Receivable
Education
Rensselaer Polytechnic Institute 1995 — 1998
Master of Business Administration (MBA), Finance, General
North Central University 1992 — 1993
Bachelor of Science (BS), Deaf Studies
Zion Bible College 1988 — 1991
Diploma, Pastoral Studies/Counseling
Gordon Conwell Theological Seminary 2002 — 2005
Cigna March 2015 - Present
T-Mobile June 2008 - June 2012
T-Mobile August 2007 - May 2008
T-Mobile July 2004 - July 2007
Skills
Training & Development, Instructional Design, Webinars, Customer Service, Sales Skills Training, GSM Technology, Employee Training, Leadership, Training, Coaching, Sales, Selling Skills, Management, Time Management, GSM, Call Centers, Analysis, Customer Experience, Customer Satisfaction, Telecommunications
Education
Northampton Community College 2012 — 2014
AA, Business Administration
CIGNA October 2012 - Present
Minnesota Army National Guard October 2004 - March 2013
CIGNA April 2012 - October 2012
State of Minnesota May 2009 - April 2012
US Army September 1999 - August 2004
Skills
Network Engineering, Unified Communications, Cisco Technologies, Palo Alto Firewalls, Cisco Call Manager, Cisco Unity Connections, Cisco Contact Center..., Microsoft Office, Extreme Networks...
Education
North Hennepin Community College 2004 — 2010
Associate of Arts (A.A.), Business Computer Systems and Management
Some college 2004 — 2010
Associate of Science (A.S.), Business Computer Systems and Management
HSA Bank November 2008 - Present
Pancoast Benefits 2003 - 2008
Willis July 1993 - June 2002
Equicor 1989 - 1993
Avesis 1988 - 1989
CIGNA 1986 - 1989
CIGNA Healthcare 1986 - 1988
Skills
Brokers, Insurance, Disability Insurance, Health Insurance, Leadership, Health Savings Accounts, Customer Service, Sales, Employee Benefits, Banking, New Business Development, Account Management, Team Building, Strategic Planning, Underwriting, Term Life Insurance
Education
University of Phoenix 1984 — 1985
MBA
Northern Arizona University 1977 — 1981
BS, Business
Cigna December 2014 - Present
CIGNA February 2013 - December 2014
State of Minnesota February 2008 - February 2013
Scott County May 2003 - February 2008
Scott County February 2001 - May 2003
Skills
Coaching, Microsoft Office, Customer Service, Non-profits, Workforce Development, Program Development
Education
North Dakota State University 1995 — 1999
Staples 2013 - Present
Northwestern Connecticut Community College 2010 - 2012
Travelers 2002 - 2010
Cigna 1994 - 2002
Cigna 1982 - 1994
Skills
Insurance, Quality Center, SDLC, Process Improvement, Quality Assurance, Requirements Analysis, Visio, Waterfall, Business Analysis, Business Requirements, User Acceptance Testing, Requirements Gathering, Test Planning, Resource Management, Software Quality..., HP Quality Center
Education
Northwestern Connecticut Community College 2010 — 2012
Associate's degree, Business Administration and Management, General
CIGNA July 2011 - Present
CIGNA Healthcare 2008 - 2011
Skills
User Acceptance Testing, Databases, Testing, SDLC, Quality Center, Requirements Gathering, Test Planning, Business Intelligence, SharePoint
Education
Northwestern Connecticut Community College
Associate's degree, Business Administration and Management, General
WellCare Health Plans April 2013 - Present
Dearborn National Life Subsidiary of Health Care Service Corp (BCBSTX) October 2010 - December 2012
AIG/CHARTIS/HEALTH DIRECT March 2010 - August 2010
CIGNA July 2009 - February 2010
Perotsystems July 2007 - May 2009
MedTac August 2003 - June 2006
Career Education Institute September 2005 - November 2005
Skills
SME in..., Claim, Disability Insurance, Workers' Compensation..., Medical Terminology, Claims Management, Property & Casualty..., Negotiation, Provider Relations, Medicare, Medical Office, Insurance, Microsoft Word, Microsoft Excel, Outlook, Lotus Notes, Customer Service, Medical Billing, Proofreading, Flexible Spending..., Claims Resolution, Policy, 10 Key, Accounts Receivable, Adjudication, CPT, HCPCS, ICD-9, ICD-10, Underwriting, Claim Investigation, Regulatory Affairs, CMS Best Practices, Data Validation, Project Manager, Dental Insurance, Instructor, Mentoring, Creative Writing, Phone Skills, Trial Balance, Resolute Hospital..., Medical Review, Account Reconciliation, Charge Entry, Typing, HMO, Claims Handling, Modifiers, Utilization Management
Education
CMS
Certificate
Northeastern University 1999 — 2001
Certificate
Hull High School
Berlitz Corporation March 2014 - Present
Kelly Law Registry August 2013 - March 2014
AlliedBarton Security Services August 2013 - March 2014
Flowers Foods & Subsidiaries July 2007 - February 2013
PMA Companies April 2000 - July 2007
Cigna 1995 - 2000
CIGNA May 1988 - May 1995
Law Firm of Holleb & Coff July 1983 - March 1988
Law Firm of Katten, Muchin & Zavis June 1980 - March 1983
Skills
Food, Baking, Food Service, Bakery, Bread, Pastry, Retail, Cakes, Litigation Management, Contract Negotiation, Corporate Governance, Licensing, Legal Compliance, Intellectual Property, Trademarks, Corporate Law, Mergers, Competition Law, Commercial Litigation, Litigation, Securities, Securities Litigation, Privacy Law, Legal Assistance
Education
Temple University - James E. Beasley School of Law 1991 — 1995
J.D., Law
Northern Illinois University 1976 — 1979
B.A., English
Universite de Grenoble 1975 — 1975
French Studies - American Institute of Foreign Studies
Parkland High School, Allentown, PA 1972 — 1975
Advanced Drainage Systems, Inc. August 2012 - Present
Graphic Label Solutions, LLC January 2012 - August 2012
The Tennessean August 2008 - June 2011
The Tennessean May 2005 - August 2008
Green Bay Press-Gazette October 2002 - May 2005
Satellite Receivers June 2001 - October 2002
Cigna January 2001 - June 2001
Turk Family Daycare November 2000 - December 2000
Children's World Learning Center June 2000 - October 2000
Club Fit June 1999 - June 2000
Skills
Sales, Account Management, Sales Management, Sales Presentations, New Business Development, Customer Service, Direct Sales, Selling, Salesforce.com, Marketing, Contract Negotiation, Sales Operations, Negotiation, Team Building, Pricing Analysis, Analytics, Collaboration, Mechanical Aptitude
Education
Northeast Wisconsin Technical College
Early Childhood Development & Education
CIGNA September 2010 - Present
Life Preservers March 2010 - Present
Mary Kay, Inc. December 2007 - Present
Marathon Health March 2007 - August 2010
Regis Corporation 2008 - 2010
Education
Northern Michigan University 1992 — 1997
B.S., Health Education
Cigna September 2013 - Present
Cigna August 2010 - August 2013
United HealthCare January 2009 - August 2009
State Farm Insurance February 2007 - January 2009
St. Paul Travelers August 2001 - January 2007
St. Paul Travelers August 2001 - October 2004
The Hartford August 2000 - January 2001
Benova May 1998 - May 2000
Skills
Training, Customer Satisfaction, Program Management, Customer Service, Software Documentation, Insurance, Analysis, Time Management, Management, Data Entry
Education
Northeastern University 1992 — 1996
Bachelor of Science, Political Science
Cigna January 2014 - Present
Wells Fargo Home Mortgage November 2012 - November 2013
Chase July 2005 - October 2012
TCF Bank September 2001 - July 2005
Skills
Underwriting, Driven By Results, Profitable P&L..., Strong Analytical Skills, Risk Management, Financial Analysis, Banking, Mortgage Lending, Loan Origination, Consumer Lending, Finance, Credit, Residential Mortgages, Retail Banking, Account Management, Bank Management, Team Leadership, Coaching and Training
Education
Northern Michigan University
Bachelor of Science Degree, Business Administration; Marketing Emphasis
Endo Pharmaceuticals August 2010 - Present
Bank of America 2006 - 2010
MBNA 2004 - 2006
CIGNA 2002 - 2004
Campbell Soup Company 2000 - 2002
Honda of America Mfg., Inc. 1995 - 2000
American Honda Motor Company, Inc. 1990 - 1995
Education
Northeastern University
Economics
cigna 2000 - 2009
highmark life + casualty / GroupAmerica 1986 - 2000
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Managed Care, Requirements Gathering, Process Improvement, Project Management, Software Documentation, Analysis, Business Analysis, Visio, Program Management, SDLC, Team Building, Vendor Management, Training
Education
Northeastern University
BS, Marketing
LUXOTTICA January 1995 - July 2015
U. S. SHOE CORPORATION January 1990 - January 1995
FIREMANS FUND January 1989 - January 1990
AMERICAN EMPIRE SURPLUS LINES January 1987 - January 1989
CIGNA January 1985 - January 1987
Skills
Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Lease Negotiations, Risk Management, Claims Investigations, Security, Account Management, Contract Negotiation, Property & Casualty..., Medical Malpractice, Communication, credit union, Board of Directors, Construction Estimating, Insurance Adjusting, Legal Counseling, Real Estate Due...
Education
Northern Kentucky University—Salmon P. Chase College of Law 1985 — 1989
JD
Xavier University 1980 — 1983
Master of Business Administration (MBA)
University of Cincinnati College of Business 1972 — 1977
Bachelor of Business Administration (BBA)
Mercer September 2013 - Present
MJR Partners January 2013 - August 2013
CIGNA 2010 - 2012
CIGNA 2005 - 2010
Citi 2002 - 2005
AIG 2001 - 2002
AIG 1999 - 2001
CIGNA 1998 - 1999
CIGNA 1996 - 1998
CIGNA 1993 - 1996
Skills
Insurance, Strategic Planning, Health Insurance, Direct Marketing, Underwriting, Marketing Strategy, Employee Benefits, Reinsurance, Business Strategy, Business Development, Bancassurance, New Business Development, Change Management, Competitive Analysis, Risk Management, Strategy, Brokers, Marketing, Team Building, Life Insurance, Pricing, Property & Casualty..., General Insurance, Account Management, Sales Management, Commercial Insurance, Leadership, Executive Management, Financial Services, Sales, Banking, Management, Claim, Financial Analysis, Mergers & Acquisitions, Claims Management, Business Planning, Disability Insurance, Vendor Management, Actuarial Science, Relationship Management, Strategic Partnerships, CRM, Analytics, Financial Risk, Portfolio Management, Process Improvement, Segmentation, Customer Retention, P&L Management
Education
Northern Illinois University - College of Business
Business
CIGNA July 2008 - Present
CIGNA January 2004 - June 2008
Skills
Medicine, Managed Care, Pharmacy, Clinical Trials, Leadership, Pharmacy Automation, Pharmacy Benefit..., Healthcare Industry, Microsoft Office, Access, Utilization Management, Project Management, Healthcare
Education
Northern Arizona University
Bachelor's degree, Business Administration, Management and Operations
OneAmerica Financial Partners Inc. January 2015 - Present
Cigna July 2008 - January 2015
Great-West Life January 1993 - June 2009
Skills
Medicare, Hospitals, Provider Relations, Sales Management, HIPAA, Healthcare Information..., Network Development, Microsoft Excel, Compliance, Workers Compensation, Underwriting, Disease Management, Benefits Administration, Reinsurance, Training, Program Management
Education
North Carolina State University 1982 — 1986
Carl S. Feen & Associates 1998 - Present
CIGNA 1963 - 1997
Skills
Financial Planning, Individual Life..., Group Insurance, Self Insurance..., Retirement Planning, Strategic Planning, Public Speaking, Expert Witness, Life Insurance, Stop Loss, Investments, Self-insured, Mergers, Strategic Financial..., Retirement, Estate Planning, Employee Benefits, Financial Advisory, Mergers & Acquisitions, Long-term Care, Nonprofits, Leadership
Education
american college bryn mawr pa clu studies 1986 — 1988
Northeastern University 1957 — 1962
Bachelor of Science (BS), Economics
Banner Health October 2004 - Present
University Physicians Healthcare 2004 - 2010
Cigna 2000 - 2004
Cigna 1984 - 2000
Skills
Healthcare
Education
Northern Arizona University
Bachelor’s Degree, Business Administration in Finance
St. Gregorys University
Associate’s Degree, Business Administration, Management and Operations
Harbor Touch February 2015 - Present
McDonald's Corporation January 2010 - June 2014
Olympus October 2005 - March 2009
Dun and Bradstreet August 2003 - September 2005
Cigna December 1999 - January 2003
Skills
Management, Customer Service, Outlook, Microsoft Excel, Microsoft Office, Account Management
Education
Allentown Business School
Northampton Community College
Cigna June 2013 - Present
Wellington Management January 2011 - June 2011
EF Education First September 2010 - December 2010
Liberty Mutual Group January 2010 - July 2010
Skills
PowerPoint, Microsoft Office
Education
Northeastern University 2008 — 2012
Bachelors of Science, Business-Management
Cigna June 2014 - Present
Colorado State Bank and Trust March 2007 - May 2014
Dillards July 2006 - December 2006
Oklahoma Storm Basketball April 2005 - July 2006
Education
Northwestern Oklahoma State University 2003 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Hutchinson Community College 2000 — 2002
Associate of Arts (AA), Business/Commerce, General
Captive Resources, LLC January 2001 - Present
Casualty Insurance Company January 2000 - December 2000
CIGNA June 1975 - December 1999
Skills
Underwriting, Insurance, Captives, Property & Casualty..., Reinsurance, Casualty, Commercial Insurance, Workers Compensation, Commercial Lines, Professional Liability, Liability, Legal Liability
Education
Northern Illinois University
Bachelor's degree, Mathematics
UnitedHealthcare August 2006 - Present
CIGNA December 2004 - August 2006
Washburn Family Services July 1995 - December 2004
Education
North Dakota State University 1985 — 1989
Master's degree, Child Development and Family Sciences
North Dakota State University 1979 — 1983
Bachelor's degree, English Education
The Bank of Washington February 2004 - Present
North Seattle Community College September 1990 - Present
CIGNA 1981 - 1989
Frederick & Nelson 1975 - 1979
Skills
Ability to work well..., Responsible, reliable,..., Enthusiastic, Team/Community oriented
Education
Seattle University 1979 — 1982
Bachelor of Business Administration (BBA), Accounting
North Seattle Community College 1970 — 1973
Associate of Arts (AA), Early Childhood Education and Teaching
Mountainside Treatment Center June 2008 - March 2014
Cigna January 2001 - March 2006
Skills
Team Building, Project Management, Operating Systems, Healthcare, Microsoft Office, Visio, Research, Process Improvement, Strategic Planning, Software Documentation, Teaching, Microsoft Excel, Employee Relations, Budgets, Access, Outlook, Staff Development, Event Planning, Training, Microsoft Word, Time Management, Customer Service, Coaching, Insurance, Leadership, Process Scheduler, Program Management, Troubleshooting, System Administration, Windows, Project Planning, Policy, Social Media, Public Speaking, Administration, Data Analysis, Analysis, Change Management, Marketing, Nonprofits, PowerPoint, Team Leadership, Community Outreach
Education
Northwestern Connecticut Community College 2006 — 2008
Associate of Science (A.S.), Human Services
Northwestern Connecticut Community College
Associate of Science (A.S.), Computer Science, 3.96?
MetLife November 2004 - Present
CIGNA March 1991 - October 2004
Skills
Certified Business..., Certified Project..., Business Requirements
Education
Lakenheath American High School England
Northampton Community College
Cigna June 2013 - Present
North Carolina State University June 2012 - May 2013
North Carolina State University July 2007 - June 2012
North Carolina State University November 2004 - July 2007
North Carolina State University June 2001 - November 2004
Skills
ColdFusion, Microsoft SQL Server, Web Applications, Web Development, HTML, JavaScript, SAS, SAS Enterprise Miner, SAS Forecast Studio, Statistics, ArcGIS, JMP, Subversion, Eclipse, SPSS, SQL, Business Analysis, Data Mining, Time Series Analysis, Forecasting, Predictive Modeling, Regression Analysis, Logistic Regression, Data Modeling, Risk Models, Tableau, jQuery, CSS, AJAX, Java, Analytics, Microsoft Office
Education
North Carolina State University 2012 — 2013
Master of Science (MS), Analytics
North Carolina State University
Bachelor's degree, Agricultural Business and Management
MPAS - DuPage Medical Group September 2012 - Present
UnitedHealthcare February 2004 - August 2012
Humana December 1993 - December 2003
CIGNA July 1992 - December 1993
HealthChicago Inc. May 1988 - July 1992
Skills
Managed Care, Process Improvement, Organization &..., Planning and..., Teamwork, Operations Management, Clinical Development, Case Management, Utilization..., Referral/Athorization/Pr..., Diverse clincial..., Case Managment, Healthcare, Healthcare Management, Medicare, Utilization Management, Healthcare Information..., Hospitals
Education
Northern Illinois University 1983 — 1986
BSN, Registered Nursing/Registered Nurse
Saint Francis School of Nursing
Diploma, Registered Nursing/Registered Nurse
CIGNA 1973 - Present
Education
Northampton Community College 1970 — 1974
Business Administration and Management, General
University of Maryland Overseas Campus 1965 — 1966
Business Administration and Management, General
UnitedHealthcare December 2006 - Present
Cigna 2000 - 2006
Valley OB/GYN 1990 - 2000
Skills
Process Improvement, Workforce Management, Call Centers, Vendor Management, HIPAA, Access, Data Analysis, BPO, Workforce Planning, Metrics, Business Analysis, Visio, Analytics, Business Process...
Education
Northern Arizona University
CIGNA April 1999 - Present
Guardian Life 1996 - 1999
Skills
Health Insurance, Healthcare, Insurance, Group Insurance, Training, Data Entry, Life Insurance, Outlook, Customer Service, Term Life Insurance, Employee Benefits, Disability Insurance
Education
Northampton Community College 2010 — 2013
Associate of Arts (A.A.), Psychology
CIGNA April 2012 - Present
Cigna September 2009 - April 2012
Cigna October 2005 - September 2009
Education
Northern Michigan University 1987 — 1993
Bachelor of Science (BS), Registered Nursing/Registered Nurse
UCONN Health Center September 2013 - Present
UCONN Health Center January 2001 - September 2013
Cigna June 1985 - February 1996
Skills
Hospitals, Nursing, Clinical Research, Patient Safety, BLS, CPR Certified, Inpatient, Healthcare
Education
Northwestern Connecticut Community College 2012 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Shoprite 2011 - Present
Cigna March 2014 - May 2014
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Merchandising, Inventory Management, PowerPoint, Time Management, Teamwork, Microsoft Excel
Education
Northampton Community College 2012 — 2013
Biology, General
Pleasant Valley Highschool 2001 — 2012
Lexington Insurance Company April 2006 - Present
AIG October 2001 - April 2006
Liberty Mutual Insurance January 1999 - December 2000
Crum & Forster September 1996 - December 1998
Safety Insurance February 1996 - August 1996
CIGNA August 1986 - January 1996
Education
Northeastern University
Bachelor's Degree, Business Administration and Management
Panera Bread Company October 2014 - Present
Tutor September 2012 - December 2014
Cigna May 2014 - July 2014
Ramapo Saltbox Environmental Research Center October 2013 - December 2013
Spruce Chiropractic April 2012 - January 2013
Jacobsburg State Park October 2012 - December 2012
Skills
Spanish, Public Speaking, Customer Service, Filing, Microsoft Office, Teaching, Editing, Microsoft Word, Microsoft Excel, PowerPoint
Education
Ramapo College of New Jersey 2013 — 2015
Bachelor of Arts, Environmental Studies
Northampton Community College 2012 — 2012
Associates, Science; Biological Science
Cigna October 2002 - June 2015
Pacific Life 1992 - 2002
Blue Cross Blue Shield of Arizona 1987 - 1992
Skills
Medical/Hospital/Dental/..., Claims Resolution, Claim..., Pre-Existing..., Medical Terminology, Customer Service, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Research, Call Centers, Medicare, Health Insurance, Medicaid, Outlook, Claim, Insurance, Medical Billing
Education
Northern Arizona University 1986 — 1987
Business Administration and Management, General
Washington High School 1982 — 1986
GED
Calvary North Preschool and Kindergarten August 2013 - May 2015
Cigna January 2011 - November 2012
Dayton Community Center June 2005 - January 2011
Skills
Customer-focused Service, Fast Learner, Community Outreach, Teaching, Budgeting
Education
Northern Arizona University 2011 — 2015
Bachelor’s Degree, Crisis/Emergency/Disaster Management, Senior