CIGNA Company
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (Dec 25, 2009–) Revenue: 41.62 billion USD (2017) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA Employees
The Rawlings Group April 2012 - Present
Oldham County Schools January 2009 - April 2012
www.Cuttingedgesecurity.com April 2005 - December 2008
Baptist Hospital-Northeast March 1997 - April 2000
Edward Hospital December 1993 - March 1997
Cigna April 1990 - May 1994
Republic, HCX February 1988 - April 1990
Medical Personnel Pool February 1988 - July 1989
Skills
Microsoft Office, Microsoft Excel, Microsoft Access, Customer Service, Outlook, Leadership
Education
Elmhurst College 1990 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Humana June 2011 - Present
Humana December 2003 - June 2011
Sloans Lake Managed Care May 2003 - December 2003
CIGNA February 2001 - April 2003
Pro Physical Therapy, PC October 1999 - November 2000
Planned Parenthood of the Rocky Mountains May 1999 - August 1999
Planned Parenthood Mid and South Michigan March 1997 - April 1999
Skills
Provider Relations, Health Insurance, Network Development, Medicare, Managed Care, Medicaid, Team Leadership, Strategic Planning, Operations Management, Healthcare Information..., HIPAA, Health Policy, Critical Thinking, Healthcare, Healthcare Management, EHR, Healthcare Industry, Credentialing, Hospitals, Strategy, PPO, Problem Solving, Process Optimization, Revenue Cycle, HMO, Healthcare Consulting, Medical Coding, Medical Billing, Physicians, Physician Relations, EMR, Positive Work..., Positive Employee..., Employee Engagement
Education
Eastern Michigan University 1990 — 1998
BS, Healthcare Administration
Cigna June 2014 - Present
Aetna July 2012 - May 2014
Aetna February 2010 - July 2012
Aetna 2008 - February 2010
Aetna 2005 - 2008
Aetna 2004 - 2005
Aetna 1998 - 2004
Aetna 1997 - 1998
Aetna 1995 - 1997
Skills
Sales Process, Executive Management, P&L Management, Insurance, Strategy Development, Strategy, Finance, Business Development, Health Insurance, Cross-functional Team..., Disability Insurance, Leadership, Management, Business Strategy, Medicare, Brokers, CRM, Marketing, Employee Benefits, Strategic Planning, Mergers & Acquisitions, Performance Management, Customer Retention, Sales, Competitive Analysis, Underwriting, Start-ups, Health Savings Accounts, Strategic Financial..., Segmentation, Managed Care, Healthcare, Marketing Strategy, Team Building, Process Improvement, Program Management, Sales Management, New Business Development, Project Planning, Market Planning, Pricing, Account Management, Vendor Management, Business Planning
Education
Emory University - Goizueta Business School 2004 — 2005
MBA
NPR February 2015 - Present
Pratt & Whitney October 2014 - Present
Boys and Girls Clubs of America February 2014 - September 2014
Wellmore Behavioral Health June 2013 - February 2014
Adelante Live Inc. June 2011 - September 2013
EF Education First July 2013 - August 2013
Joseph Upatham School October 2012 - February 2013
Girls Incorporated June 2012 - August 2012
Medical Psychology Center, Beverly, MA September 2011 - December 2011
CIGNA June 2009 - August 2009
Skills
Teaching, Youth Programs, English, Editing, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Outlook, Research, Event Planning, Budgets, Leadership, Nonprofits, Writing
Education
Endicott College 2008 — 2012
Bachelor of Arts (B.A.), Liberal Studies, Minors of Study in Psychology and Philosophy, 3.81/4.0 GPA
CHASE April 2006 - Present
Aetna September 2004 - September 2005
Cigna September 2001 - September 2002
Skills
Banking, Credit, Mortgage Lending, Portfolio Management, Financial Services, Risk Management, Financial Analysis, Business Analysis
Education
Everest University-South Orlando 2013 — 2014
Strayer University (OH) 2011 — 2012
WellStar Health System January 2015 - Present
Georgia Highlands College September 2014 - Present
CIGNA March 2013 - December 2014
Emory University Hospital August 2011 - March 2013
Redmond Medical Center May 2005 - August 2011
Skills
Cardiovascular Nursing, Critical Care, Transplantation, Training & Development, Staff Training, Patient Education, Group Presentations, Predictive Health..., Preventive Medicine, Wellness Coaching, Nursing, Surgery, Cardiac Care, Transplant, ICU, Employee Training, CCU, Disease Management, Wound Care, Acute Care, Medical/Surgical, Healthcare, ACLS, BLS
Education
Emory University 2012 — 2012
Predictive Health Partner Certification, Predictive Health
University of West Georgia 2009 — 2010
BSN, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Georgia Highlands College 2003 — 2006
ASN, Registered Nursing/Registered Nurse
One Medical Group November 2014 - Present
Center for Integrative Medicine September 2009 - Present
Luminous Foods 2008 - Present
Royal Radiance Healing June 2013 - October 2014
Hospice of the Valley January 2008 - August 2011
Cigna August 2006 - 2008
Skills
Nutrition, Holistic Health, Alternative Medicine, Healing, Wellness, Yoga, Medicine, Reiki, Naturopathy, Wellness Coaching, Chronic Pain, Meditation, Internal Medicine, Relaxation, Pain Management, Therapists, Digestive Disorders, Teaching, Wellbeing, Fitness, Detoxification, Ayurveda, Chronic Illness, Integrative, Health Education, Homeopathy, Herbal, Treatment, Acupuncture, Nutritional Counseling, Stress Management, Board Certified, Prevention, Stress, Public Speaking
Education
Mayo Clinic 2002 — 2005
Residency, Internal Medicine
Eastern Virginia Medical School 1998 — 2002
MD, medicine
Ayurvedic Institute 2011 — 2013
Certificate of Completion, Ayurveda
Old Dominion University 1996 — 1998
MS, Biology
University of Virginia 1991 — 1993
BA, Biology
HSBC Mortgage Services January 2004 - Present
CIGNA October 2002 - May 2003
Bank of America June 1997 - November 2002
Skills
Auditing, Default, Foreclosures, Customer Service, Health Insurance, Banking, Escrow, Property Taxes, Homeowners Insurance, Escrow Analysis, RESPA, EMAP Processing, Charge Offs, MERS, Loss Mitigation, FDCPA, Summons, Hearings, FHA, Loan Servicing, Mortgage Banking, Mortgage Servicing, Mortgage Underwriting, Credit, Loan Origination
Education
Hillsborough Community College 2014 — 2015
Certification, Medical Billing and coding
Erie Community College 1996 — 2013
Associate of Science (A.S.), Liberal Arts and Sciences, General Studies and Humanities
Buffalo Academy for the Visual and Performing Arts 1986 — 1989
High School Diploma, Communication Arts
Cigna May 2014 - Present
CA Technologies June 2013 - August 2013
Pinewoods Racquet Club June 2011 - August 2012
Skills
C#, SQL, .NET, Website Development, AngularJS, RESTful WebServices, Teamwork, HTML, JavaScript, jQuery, UNIX Command Line, Git, Model View Controller..., Java, PHP, CSS, Spring Framework, C++, Public Speaking, XML, Visual Studio, SQL Server Management..., PostgreSQL, Lua Mobile Programming, Python, phpMyAdmin, Tennis Racquet Stringing, English, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint
Education
Endicott College 2012 — 2016
Bachelor of Science (B.S.), Computer Science, 3.56
Cigna August 2015 - Present
CIGNA Healthcare January 2003 - Present
CIGNA Healthcare January 2002 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas 1999 - 2001
Skills
Data Entry, Customer Service, Microsoft Excel, Access, Outlook, HIPAA, Software Documentation, Leadership, Process Improvement
Education
Eastfield College 1997 — 1998
Associate's degree
South Garland High School 1992 — 1996
University at Buffalo August 2012 - Present
CIGNA April 2011 - December 2011
CIGNA May 2009 - April 2011
Lee County June 2006 - March 2009
ORC Macro International January 2006 - May 2006
Emory University March 2005 - May 2006
Rochester Athletic Club 2002 - 2004
The Sports Club/LA 2001 - 2002
ProFitness/HealthSouth 2000 - 2001
Skills
Oral Communications, Independent Thinker, Health Communication, Program Planning, Strategic Planning, Program Evaluation, Group Presentations, Plannning, Health Promotion, Health Education, Wellness, Wellness Coaching, Program Development, Nutrition, Public Health, Disease Management, Leadership, Healthcare, Fitness
Education
Emory University 2004 — 2006
MPH, Public Health
Ithaca College 1996 — 2000
B.S., Exercise Science/Cardiac Rehabilitation
Hillman Cancer Center August 2013 - June 2014
Highmark April 2007 - July 2013
CIGNA March 2003 - April 2007
Magee-Womens Hospital December 2001 - February 2003
Magee-Womens Hospital December 2000 - February 2003
Mercy Hospital September 1997 - November 2000
Skills
Certified Oncology Nurse, Managed Care, Transplant, Utilization Management, Healthcare Management, Clinical Research, Nursing, Healthcare, Medicare, Wellness Coaching, Legal Nurse Consulting, Hospice & Palliative..., Nursing Management, Genetics, Radiation Therapy, Chemotherapy, HMO, Patient Safety, Disease Management, Nursing Education, Medicine, Oncology, Quality Improvement, Acute Care, Inpatient
Education
Edinboro University of Pennsylvania 1992 — 1996
Bachelor of Nursing, Nursing
Edinboro University of Pennsylvania 1992 — 1996
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Cigna October 2014 - Present
Sears Holdings Corporation October 2013 - April 2014
Sears Holdings Corporation March 2009 - July 2012
Skills
Social Media, Customer Service, Retail, Facebook, Merchandising, PowerPoint, Time Management, Sales, Microsoft Office, Retail Sales, Social Networking, Microsoft Word, Cashiering, Microsoft Excel, Event Planning, Social Media Marketing, Leadership, Marketing, Public Relations, Teamwork, Sports, Coaching, Communication, Customer Satisfaction, Problem Solving
Education
Eastern Illinois University 2012 — 2014
Bachelor's Degree, Business/Corporate Communications, GPA: 3.7
Kankakee Community College 2010 — 2012
Associate of Arts (A.A.), History
CNA Insurance October 2006 - Present
Chambers, Aholt & Rickard, LLP March 2000 - October 2006
Mabry & McClelland, LLP f/k/a Chambers, Mabry, McClelland & Brooks April 1996 - March 2000
Cigna August 1993 - April 1996
Skills
Civil Litigation, Insurance Law, Construction Law, Commercial Litigation, Professional Malpractice, Professional Liability, Litigation Management, Insurance, Commercial Insurance, Property & Casualty..., Umbrella Insurance, Product Liability
Education
Emory University School of Law 1990 — 1993
Doctor of Law (J.D.)
Washington University in St. Louis 1986 — 1990
Bachelor of Arts (B.A.), English & Sociology
CNA Insurance November 2013 - Present
Chubb Insurance December 1982 - November 2013
Reliance Insurance June 1987 - August 1992
CIGNA June 1980 - December 1982
Skills
Underwriting, Property & Casualty..., Professional Liability, Insurance, Commercial Insurance, Employment Practices..., Risk Management, D&O, Liability, Directors & Officers..., Fiduciary, E&O, Fidelity Bonds, Financial Institutions, Financial Risk, Legal Liability, Commercial Lines, Casualty, General Insurance, Workers Compensation, Claims Management, Excess, Umbrella Insurance, CPCU, Surety Bonds, Errors & Omissions, Enterprise Risk..., Crime Insurance, Claim, Inland Marine, Liability Analysis, Risk Analysis, Excess & Surplus Lines, Captives, Indemnity, Risk Financing, Product Development, Casualty Insurance, Interpersonal Skills, Youth Ministry
Education
La Salle University 1975 — 1980
Bachelor of Business Administration (BBA), Finance
Eastern University 2012 — 2018
Palmer Theological Seminary, Master of Theological Studies (Candidate)
M&T Bank Corporation March 2014 - Present
Axalta Coating Systems 2013 - 2013
E I DuPont 2011 - 2013
E. I. DuPont 2009 - 2011
E I DuPont 2007 - 2009
E I DuPont 2006 - 2007
E I DuPont 2005 - 2006
E I DuPont 1999 - 2005
CIGNA 1995 - 1999
Skills
Six Sigma, Process Improvement, Project Management, Management, SAP, Supply Chain Management, Software Development, Change Management, ERP, Business Process..., Business Process, Cross-functional Team..., Business Analysis, ITIL, MS Project, Visio, Continuous Improvement, Troubleshooting, IT Strategy, Process Engineering, Microsoft Office, •Microsoft C++, MFC,..., •RMS, RDB, VAX SQL,..., •Unix, VAX/VMS,..., •Microsoft Access, •Project development..., •Disaster Recovery..., •Six Sigma Methodology, •Application...
Education
Villanova University
Master of Science, Information System, 3.0
Eastern University
Master of Business Administration (MBA), Business Administration and Management, Economics, Accounting, 3.5
Dignity Health February 2013 - Present
Vitalize Consulting Solutions, an SAIC company July 2012 - February 2013
Banner Health September 2007 - June 2012
Banner Health December 2004 - September 2007
Cigna 2000 - 2001
Cigna 2000 - 2001
Skills
Cerner, CPOE, EHR, EMR, Informatics, Healthcare Information..., Nursing, Healthcare, Healthcare Industry, Hospitals, eMAR, Inpatient, Ambulatory, Healthcare Management, Medication..., Patient Safety, Ambulatory Care, PowerChart, Meditech, Epic Systems, Telemetry, Medical/Surgical, Microsoft Office, HIPAA, Clinical Research, Healthcare Consulting, Health Information..., Critical Care, ICU, ClinDoc, Change Management, Software Documentation, SharePoint, Process Improvement, Customer Service, Windows 7, Acute Care, Visio, Project Management, HL7, Surgery, BLS, ACLS, Physicians, Nursing Education, Health Information..., Quality Improvement, FirstNet
Education
Excelsior College 2009 — 2011
Certificate, Healthcare Informatics
University of Phoenix 1995 — 1997
Master of Science (MS), Nursing Science
University of Phoenix 1992 — 1994
Bachelor's degree, Nursing Science
Glendale Community College 1982 — 1985
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Stratos Card November 2014 - Present
Henry Ford Community College October 2011 - Present
Destination Rewards October 2012 - October 2014
United Road February 2012 - October 2012
Destination Rewards December 2009 - February 2012
Various Nonprofit organizations 2002 - 2011
EDS 1993 - 2001
CIGNA 1999 - 2000
Ford Motor Company 1992 - 1993
Skills
Call Center, Customer Service, Contact Centers, Operations Management, Client Interfacing, Sales Operations, New Business Development, Team Leadership, Customer Retention, Performance Management, Hiring Practices, Customer Loyalty, Team-oriented, Loyalty Programs, Incentive Travel, Incentive Programs, Automotive, Onshore, Offshore, Start-ups, Logistics, Insourcing, Outsourcing, Non-profit..., Social Media, Social Networking, Call Centers, Process Improvement, CRM, Analysis, Customer Satisfaction, Coaching, Marketing, Customer Experience
Education
Eastern Michigan University 1989 — 1993
B.S., Consumer Affairs
OptumRx January 2013 - Present
Sedgwick, Inc. May 2012 - January 2013
Aetna July 2008 - December 2011
HealthNet Inc April 2007 - March 2008
HealthNet of The Northeast October 2005 - April 2007
CIGNA August 2001 - August 2005
Skills
Microsoft Excel, Networking, HIPAA, Customer Service, Microsoft Word, PowerPoint, Cloud Computing, Macro, Excellent communication..., Excellent analytical..., Web Applications, Networking Concepts, Network Securities, Network Administration, MS Excel, MS Access, Macros, Java and Alice..., ICD-9, CPT coding, Contract Rates Apps, QNXT 3.4, Sarbanes-Oxley Act or..., ORL On-Line Reporting, ACLv9, Salesforce.com, Databases, SQL, Medical Billing, Third Party Billing, Health Insurance, Pharmacy, Medicare, Access, Healthcare
Education
Kaplan University 2014 — 2016
Bachelor's Degree, Bachelors of Science Information Technology
Kaplan University 2012 — 2014
Associate's Degree, Associate of Applied Science in Information Technology, 3.54
Gateway Community College 1985 — 1986
Business Administration and Management, General
Eli Whitney Technical High School 1981 — 1985
Fashion Design, Fashion/Apparel Design
Cigna June 2014 - Present
Sun Products Corporation June 2011 - April 2013
Covidien July 2007 - May 2011
CooperSurgical March 2006 - March 2007
Kraft Foods June 2004 - March 2006
Allied Domecq USA 2001 - 2003
Unilever HPC January 1999 - May 2001
CBS Cable December 1993 - January 1999
Skills
Shopper Marketing, Customer Insight, Trade Promotions, Marketing Strategy, Consumer Products, Brand Management, Sales Promotion, Marketing Communications, Marketing, Creative Direction, Product Marketing, Management, Marketing Management, Integrated Marketing, Strategy, Leadership, Brand Architecture, Marketing Research, Market Planning
Education
Emerson College
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Emerson College
Bachelor of Arts (BA), Mass Communication/Media Studies
Fairfield High - Roger Ludlow
St. Pius X
Cigna July 2013 - Present
CIGNA Healthcare April 2008 - July 2013
MSCI Inc. October 2006 - February 2008
Tata Consultancy Services October 2003 - July 2006
Skills
SAS, Data Management, Data Analysis, Talent Assessment, Systems Analysis, Healthcare IT, Clinical Data Management, Technical Leadership, IT Management, Application Architecture, Analytical Abilities, Business Intelligence, Data Modeling, Project Management, SDLC, Healthcare Information..., Architectures
Education
Emory University - Goizueta Business School 2012 — 2014
Master of Business Administration (MBA)
Indian Institute of Technology, Madras 1999 — 2003
Bachelor of Technology
HOVIN Underwriting Partners, Inc. October 2013 - Present
Imedecs July 2013 - October 2013
Cigna June 2009 - July 2013
Aetna March 2005 - June 2009
Aetna February 2003 - March 2005
Various Employers January 1976 - February 2003
Skills
Outlook, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Teaching, Strategic Planning, Research, Utilization Review, Case Managment, User Acceptance Testing, Medical Appeals Review, Risk Assessment, Medical/Surgical, Claims Review, Long Term Acute Care, Operating Room, GI Nursing, Community Health, Small Business Owner, Underwriting, Medical Underwriting, Health Insurance, Rules Engines, Patient Advocacy, Medical Records, Home Care, Case Management, Disease Management
Education
Eastern University 2000 — 2002
Bachelor of Science, Nursing
Montgomery Hospital School of Nursing 1973 — 1975
2 yr Diploma Program, Nursing-RN
Cigna September 2013 - Present
United States Army Reserve October 1991 - June 2015
Transfield Services June 2008 - September 2013
American Baptist Churches USA January 2006 - June 2008
Skills
Knowledge Management, Corporate Communications, SharePoint, Consensus Building, Project Management, Presenter, Training, Content Strategy, Strategic Planning, Internal Communications, Management, Strategy, Newsletters, Change Management, Leadership, Program Management, Project Planning
Education
American Military University 1996 — 1998
MA, Military History
Eastern University 1992 — 1996
BA, History, Political Science
UBS AG April 2015 - Present
Crew & Associates January 2012 - March 2015
CIGNA March 2010 - December 2011
Pillsbury Winthrop Shaw Pittman April 2005 - February 2010
Crew & Associates September 2001 - March 2005
United Health Group 2004 - 2004
American Express 1996 - 2001
Prudential 1974 - 1995
Skills
Outsourcing, Global Delivery, Offshoring, Strategic Sourcing, Operating Models, Contract Negotiations, Organizational Change, Business Relationship..., Business Planning, Program Management, Cross-functional Team..., Change Management, IT Service Management, Operations Management, Restructuring, BPO, Business Transformation, Re-engineering, IT Outsourcing, Vendor Management, Business Process..., Supplier Management, Vendor Relations, Strategy Development, Contract Negotiation, Management Consulting, IT Strategy, Governance, Global Sourcing, Strategy, Financial Modeling, Domain Management, Management, Leadership, Integration, Enterprise Software, Executive Management, Business Strategy, Project Management, Sourcing, Analytics, ITIL, Analysis, Enterprise Architecture, Telecommunications, Information Technology, Business Process, PMO, Project Portfolio..., Shared Services
Education
Excelsior College
Master of Business Administration (M.B.A.)
Univ of Minnesota - Carlson School of Management
Finance
Univ of Pennsylvania - Wharton School of Management
Global Business Management
Harvard University
Business Re-engineering
MaxMara June 2015 - August 2015
The Donna Karan Company, LLC. January 2015 - May 2015
Diesel October 2014 - November 2014
Cigna May 2012 - October 2013
BMW Financial Services September 2011 - May 2012
Bain & Company May 2010 - July 2011
LOTTE June 2008 - January 2010
Skills
Office Management, Microsoft Office, Travel Arrangements, Executive..., Management, Executive Support, Expense Reports, Marketing, Microsoft Excel, Time Management, Office Administration, Event Management, Heavy Calendaring, Confidentiality, Meeting Scheduling, Social Media, Merchandising, Microsoft Word, PowerPoint, Marketing Strategy, Fashion, International Sales, Wholesale
Education
LIM College 2014 — 2015
Master's degree, Fashion Merchandising and Retail Management
이화여자대학교 / Ewha Womans University 2003 — 2008
Bachelor of Arts (B.A.), International Office Administration
CIGNA June 2015 - Present
Guidepoint Global September 2014 - June 2015
Freelance Experience January 2013 - 2015
OptumHealth 2011 - 2012
CIGNA 2007 - 2011
Filene's Basement 2002 - 2007
American Express 1998 - 2001
Skills
Account Management, Managed Care, Sales, Strategy, Team Building, Health Insurance, Selling, Disease Management, Management, Healthcare, Sales Management, Behavioral Health, EAP, Marketing, Utilization Management, Salesforce.com, Customer Service, Employee Benefits, Case Managment, Product Development, Advertising, Employee Training, Microsoft Office, Project Management, Product Launch, Special Events, Training, Networking, Time Management, Leadership, CRM
Education
Fairfield University
B.A., English
Garden City High School
Cigna July 2010 - Present
Skills
Microsoft Excel, Team Building, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Leadership, Insurance, Management, Business Analysis, Process Improvement, Program Management, Business Process..., Healthcare, Visio, Strategic Planning, Vendor Management
Education
Endicott College
Associate's degree, Pre-Nursing Studies
Cigna February 2014 - Present
Cigna August 2010 - February 2014
Mintz & Hoke 2007 - August 2010
Fort Franklin January 2006 - September 2007
Skills
Integrated Marketing, Strategic Communications, Strategy, Strategic Planning, Creative Strategy
Education
Emerson College
BS, Marketing
Cigna December 2008 - Present
Education
University of Pittsburgh 1998 — 1999
Bachelor of Arts (BA), Creative Writing
Edinboro University of Pennsylvania 1993 — 1997
Bachelor of Arts (BA), Communication, General
Travelers March 2015 - Present
Travelers July 2013 - Present
Eastern University September 2011 - June 2012
Travelers December 2008 - January 2012
CIGNA Healthcare February 2003 - May 2008
Cigna June 2005 - April 2006
CIGNA Healthcare February 2003 - June 2005
Skills
Java, Visual Basic, MySQL, VBA, Photoshop, PowerPoint, C#, Python, C++, C Programming, Visual Studio, Illustrator, InDesign, Adobe Creative Suite, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Windows 98, Microsoft Windows XP, Microsoft Windows 7, .NET, Windows 7, CSS, Insurance, Windows, HTML, Programming, C, SQL
Education
Eastern Washington University 2010 — 2013
B.S. Computer Information Systems, Computer Science, 3.57
American Intercontinental University 2004 — 2008
MBA, Business Administration and Management, General, 3.87
CIGNA May 2013 - Present
Aetna November 2011 - 2012
Aetna November 2004 - November 2011
Yale New Haven Health System February 2001 - October 2004
Aetna March 2000 - January 2001
Skills
Sales & Marketing..., Public Speaking, Provider Relations, Coaching, Youth Mentoring, Managed Care, Workers' Compensation..., Project Management, Customer Service, Customer Engagement, Provider Network..., Service Provider..., PPO, HMO, Workers Compensation, Managerial, Hiring Employees, Performance Improvement, Problem Solving, Performance Metrics, Data Analysis, Contract Negotiation, Contract Management, 360 Feedback, Market Analysis, Complaints, Compliance, Data Entry, Typing, Microsoft Excel, Call Center, Team Building, Team Leadership, Recoveries, Settlement Agreements, Career Counseling, Non-profit Program..., Multi Tasking, Flexible Spending..., Hospital Contracting, Ancillary Revenue, Physics, Physician Network..., Healthcare Industry, Management
Education
Eli Whitney Technical High School 1985 — 1989
Graphic Communications
Gateway Community College
Associate's degree, Graphic Design
Regence BlueShield August 2015 - Present
Cigna April 2012 - August 2015
Swedish Medical Center February 2010 - May 2012
Seattle Children's March 2007 - January 2010
Molina Healthcare January 2006 - March 2007
Molina Healthcare August 2004 - January 2006
Molina Healthcare February 2001 - August 2004
Group Health Cooperative May 1999 - January 2001
Skills
Provider Relations, PPO, HIPAA, Health Policy, Healthcare Industry, Healthcare Management, Managed Care, Medicaid, Medicare, Network Development, Quality Improvement, Credentialing, Healthcare Consulting, HMO, Health Insurance, Healthcare, Healthcare Information..., Revenue Cycle
Education
Eastern Washington University
BA, Health Services Administration
Bainbridge Island High School
Berkshire Hathaway Specialty Insurance May 2013 - Present
XL Group January 2012 - May 2013
Lexington Insurance Company June 1989 - January 2012
cigna May 1987 - June 1989
Temple University November 1983 - May 1987
Skills
Property & Casualty..., Insurance, Commercial Insurance, Reinsurance, Strategic Planning, Excess, Underwriting, Team Leadership, Process Improvement, Budgets, Risk Management, Team Building, Liability, Workers Compensation, Brokers, Operations Management, Problem Solving, Motivational Speaking, General Insurance, Claims Management, Team Management
Education
Temple University - Fox School of Business and Management 1984 — 1988
MBA, Human Resource Management
Edinboro University of Pennsylvania 1979 — 1983
BS Economics, Economics and Accounting
Lincoln Financial Group February 2015 - Present
Prudential Financial January 2012 - February 2015
Prudential Financial January 2011 - January 2012
Prudential Financial August 2006 - January 2011
Prudential Financial April 2004 - August 2006
CIGNA August 2003 - April 2004
CIGNA May 2000 - August 2003
CIGNA June 1997 - May 2000
CIGNA March 1997 - June 1997
PaineWebber February 1991 - March 1997
Skills
Retirement, 401k, Investments, Series 7, Mutual Funds, Securities, Series 63, Pensions, Defined Benefit, Insurance, Defined Contribution, Investment Advisory, Financial Services, Employee Benefits, Wealth Management, Qualified Retirement..., IRAs, Asset Managment, Series 24, Retirement Plan..., Deferred Compensation, Fixed Income, Separately Managed..., Series 65, Bonds
Education
Excelsior College 2008 — 2010
MBA, Managing in the Global Economy
University of Connecticut 1987 — 1990
BA, English
Conard High School 1980 — 1984
Alcoa June 2014 - March 2015
Pratt & Whitney September 2003 - August 2013
CIGNA April 1997 - September 2003
Skills
Healthcare, Wellness, Nursing, Program Management, Clinical Research, Occupational Health, Medicine, Hospitals, Safety Management..., Industrial Hygiene, Root Cause Analysis, Public Health, Management
Education
University of Pennsylvania 1994 — 1996
MSN, Nurse Practitioner/Occupational Health
Eastern University 1982 — 1987
BSN, Nursing
Lankenau Hospital School of Nursing 1978 — 1981
RN, Nursing
Penn State University 1995 - Present
Indiana University 1988 - 1995
Bank of Shawsville 1986 - 1988
Dauphin Deposit Bank 1982 - 1986
CIGNA 1980 - 1982
Skills
Chartered Financial..., Valuation, Financial Modeling, Portfolio Management, Corporate Finance, VBA, Financial Analysis
Education
Penn State University 1978 — 1980
MBA, Accounting and Finance
Elmira College 1975 — 1978
Bachelor's degree, Business Administration and Management, General
Collins PM Consultants October 2010 - Present
Cigna August 2014 - February 2015
Walt Disney World November 2013 - August 2014
Express Scripts 2011 - October 2013
Lockheed Martin September 2005 - October 2010
US Navy July 1990 - July 2006
Raytheon June 2000 - September 2005
Sikorsky Aircraft August 1998 - June 2000
Skills
Project Management, Software Project..., Agile Methodologies, Agile Project Management, Program Management, Project Delivery, Software Engineering, Release Management, Six Sigma, Functional Management, C++, Ada programming, Java, PMP, Project Engineering, Systems Engineering, System Integration..., Consulting, Management Consulting, Earned Value Management, Aeronautics, DoD, Security Clearance, Defense, Project Planning, Software Development, Testing
Education
Embry-Riddle Aeronautical University 1993 — 1997
Aeronautics, Management
Sunset Sr High
Cigna July 2013 - Present
Grady Health System September 2006 - June 2013
Grady Health System August 2006 - January 2012
Skills
Emergency Medicine, Healthcare Management, EMR, Hospitals, Pediatrics, Public Health, Healthcare Information..., Healthcare, Patient Safety, Inpatient, Clinical Decision..., EHR, Obstetrics, Utilization Management, Surgery, Epidemiology, Bariatrics, Weight Loss, Nutritional Counseling, Weight Loss Coaching, Board Certified, Health Education, Urgent Care
Education
Emory University 2003 — 2006
Family Physician, Medicine
Pontificia Universidad Javeriana 1993 — 1999
Doctor of Medicine (M.D.), Medicine
National Financial Partners July 2015 - Present
A Healthy Look Within February 2012 - Present
Commuter Benefit Solutions May 2013 - April 2015
United Benefit Services November 2012 - March 2013
ING Employee Benefits December 2008 - May 2012
Clean Harbors September 2007 - October 2008
Aon Hewitt 2006 - 2007
Corporate Consulting Services 1999 - 2006
Frenkel & Company 1998 - 1999
Cigna 1989 - 1998
Skills
Employee Benefits, Human Resources, Wellness, Account Management, Customer Service, Insurance, Benefits Administration, Training, Process Improvement, Coaching, Healthcare, Disability Insurance, Brokers, Managed Care, Employee Relations, Performance Management, Employee Wellness, Vendor Management, Health Insurance, Building Relationships, Wellness Coaching, Health Savings Accounts, COBRA, Project Management, Negotiation, Employee Wellness..., Marketing, Delivering Results, Life & Health License, Listener, High Touch, Employee Benefits Design, New Hire Orientations, Health Care Reform, Customer Engagement, Succession Planning, Employee Engagement, Talent Management, Outlook, Voluntary Products, Licensed Life & Health..., Benefit Communication, PeopleSoft, Group Benefit Plans, Personal Development, Lifestyle, Onboarding, Management
Education
Wharton School of Business 2006 — 2015
Certified Employee Benefits Specialist, Group Benefit Advisor
Institute of Integrated Nutrition 2011 — 2012
Certified Health Coach, Foods, Nutrition, and Wellness Studies, General
Emmanuel College
Bachelor's Degree, Business Administration / Political Science
Western New England University
MBA, Business Mgt / Healthcare Admin
Heritage Congregational Church January 2014 - Present
Keller Williams Realty July 2003 - Present
Keller Williams Realty 2002 - Present
ActionCOACH Business Coaching 2008 - 2011
Women's Council of Realtors November 2008 - July 2010
BNI Network Innovators 2005 - 2010
Century 21 City Wide 2002 - 2003
Century 21 City Wide 2001 - 2002
Dean Health Plan February 1999 - September 2001
CIGNA January 1988 - January 1999
Skills
Real Estate, Sellers, Short Sales, First Time Home Buyers, Relocation, Buyer Representation, Investment Properties, Referrals, Foreclosures, Condos, Single Family Homes, Selling, Listings, Residential Homes, Sales, Customer Service, FHA, Real Estate Transactions, New Home Sales, Mortgage Lending, Investors, Buyers, Townhomes, Real Property, New Homes, Luxury, Property, Vacation Homes, Seniors, Negotiation, Brokerage, Resellers, Move Up Buyers, Relocation Buyers
Education
Edgewood College 1999 — 2003
MBA, Business
University of Alberta 1973 — 1976
MSc, Computing Science
Texas Christian University 1970 — 1973
BA, Math and French
Smoothskin Cosmetic Laser Center December 2001 - Present
Cosmetic Learning Innovations, LLC July 2013 - Present
Choicelinx October 2000 - July 2001
Cigna July 1996 - October 2000
UnitedHealthcare January 1996 - July 1996
Florida Power & Light June 1993 - January 1996
Martin Memorial Health Systems July 1992 - June 1993
Catholic Medical Center July 1990 - June 1992
Skills
Aesthetic Surgery, Laser Surgery, Management, Marketing Strategy, Entrepreneurship, Dynamic Speaker, Botox Cosmetic, Restylane, Dermal Fillers, Tattoo Removal, Facial Rejuvenation, Start-up Consulting, Innovation Consulting, Sales Process, Artistry, Juvederm, Medicine, Physicians, Disease Management, Strategic Planning, Start-ups, Customer Service, Analysis, Urgent Care, Sales, Board Certified, Medical Education, Healthcare, Internal Medicine, Fillers, Aesthetics, Laser Hair Removal
Education
University of Rochester School of Medicine and Dentistry 1983 — 1987
Doctor of Medicine (M.D.)
Emory University 1979 — 1983
Bachelor of Arts (B.A.), Chemistry/Pre-Medicine/Pre-Medical Studies
Cigna August 2014 - Present
CIGNA September 2011 - August 2014
Denton County Health Department March 2010 - September 2011
Denton County Immunization Coalition June 2010 - June 2011
Office of Applied Public Health March 2008 - July 2009
Tyler Continue Care Hosptial January 2004 - July 2006
Skills
Public Health, Program Coordination, Healthcare, Tobacco Control, Employee Wellness..., Asthma, Program Development, CHES, Health Education, Prevention, Health Promotion, Literature Reviews, Program Evaluation, Grants, Community Outreach
Education
Emory University 2007 — 2009
MPH, Public Health
Connecticut Wealth Management, LLC June 2013 - Present
Filomeno Wealth Management,LLC November 2007 - May 2013
Filomeno & Company April 2004 - October 2007
Cigna 1990 - 1998
Deloitte 1986 - 1990
Education
University of Hartford
Master of Business Administration (MBA), Taxation
Fairfield University
Bachelor of Science (B.S.), Accounting
Cigna September 2013 - July 2015
Printpack, Inc. May 2010 - August 2013
Emory University Hospital June 2008 - January 2010
Montag & Caldwell June 2006 - August 2006
Skills
Microsoft Excel, Microsoft Office, Pricing Analysis, Financial Modeling, Financial Analysis, PowerPoint, Pricing Strategy, Microsoft Word, Forecasting, Social Media, Mathematics, Pricing, Excel, Word, Organization, Market Analysis, Data Analysis, Leadership
Education
Georgia Institute of Technology 2015 — 2017
Master of Business Administration (M.B.A.), Strategic Management
Emory University 2007 — 2011
Bachelor of Arts, Mathematics and Economics
TRISTAR Insurance Group April 2015 - Present
Carroll McNulty & Kull July 2013 - March 2015
Christie Pabarue Mortensen & Young 2002 - July 2013
CNA Insurance 2004 - 2004
OneBeacon Insurance 2002 - 2004
Cigna 1991 - 1996
Skills
Insurance Law, Commercial Litigation, Civil Litigation, Arbitration, Dispute Resolution, Claim, Insurance, Courts, Liability, Mediation, Legal Writing, Legal Research
Education
Rutgers University School of Law - Camden 1984 — 1987
J.D.
Fairfield University 1980 — 1984
B.S., Biology
Truth in Interviewing, LLC -- www.truthininterviewing.com January 2015 - Present
Lone Star Search and Rescue August 2010 - Present
Lone Star Weapons Systems February 2009 - Present
USAA December 2006 - February 2011
Travelers Insurance September 2005 - December 2006
CIGNA September 2000 - September 2005
Heartland Claims Services January 2000 - September 2000
El Cajon Police Department January 1990 - January 1999
United States Army January 1981 - January 1999
Mingus Constructors January 1991 - January 1996
Skills
Behavioral Interviewing, Lie Detection, Investigation, Private Investigations, Fraud, Evidence, Interrogation, Firearms, Criminal Justice, Police, Enforcement, Training, Law Enforcement, Surveillance, Interviews, Management, Physical Security, Security Management, Background Checks, Executive Protection, Criminal Investigations, Emergency Management, Workers Compensation, Claim, Corporate Security, Patrol, Internal Investigations, Personal Protection, Personal Security, Tactical Operations, Search and Rescue, Emergency Services, Public Safety, Protection
Education
REID & Associates 2008 — 2010
REID TECHNIQUE OF INTERVIEWING AND INTERROGATION, Law Enforcement Investigation and Interviewing
Grossmont College 1990 — 1996
San Diego City College 1989 — 1990
Criminal Justice
Embry-Riddle Aeronautical University-Worldwide 1984 — 1985
Commercial, multi-engine, Instrument, Helicopter Pilot, Aviation
Cigna 2010 - 2015
Skills
Employee Benefits, Health Insurance, Insurance, Customer Service, Benefits Administration, Microsoft Office, Claims Handling, Professional..., Public Speaking, Project Planning, Employee Training, Organization Skills
Education
Eastern University 2006 — 2010
Bachelor’s Degree, Communication and Media Studies, 3.5
Eastern University 2006 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Cigna January 2014 - Present
Premium Results Branding and Marketing Group 2012 - Present
Penn State University January 2000 - Present
Prudential Financial September 2005 - December 2012
Cigna August 1999 - September 2005
Skills
Strategic Planning, Insurance, Employee Benefits, Target Marketing, Direct Mail, Consulting, Market Segmentation, Package and Promoting, Training Delivery, Public Speaking, University Teaching, Voluntary Employee..., Voluntary Products, Enrollment Services, Strategic Enrollment..., Segmentation, Marketing Strategy, Leadership, Account Management, Team Building, Market Planning, Digital Marketing, Cross-functional Team..., Email Marketing, Organizational..., New Business Development, Sales, Training, Management, Analysis, Social Media, Program Management, Social Media Marketing, Marketing, Direct Marketing, Marketing Management, Integrated Marketing, Coaching, Strategy, Market Research, Marketing Communications, Leadership Development, Customer Retention, Business Planning, Marketing Research, Business Strategy, Fundraising, Social Networking, Vendor Management, Brand Management
Education
Eastern University 1995 — 1997
MBA, Business Administration and Management, General
Temple University 1985 — 1990
Bachelor’s Degree
Slalom Consulting 2014 - Present
Deloitte 2011 - 2014
CIGNA 2010 - 2011
CIGNA 2009 - 2010
Skills
Management Consulting, Enterprise Architecture, IT Strategy, Healthcare, Project Portfolio..., UML, Business Process..., SDLC, Business Process Design, Data Analysis, Requirements Analysis, Application Architecture, Project Planning, Healthcare Information...
Education
Northwestern University 2014 — 2016
Master of Business Administration (MBA)
Fairfield University
BS
Cigna May 2014 - Present
CIGNA September 2010 - May 2014
Coventry Health Care June 2008 - August 2010
University of Pittsburgh February 2007 - June 2008
Bellefield Fitness Center May 2005 - August 2006
Community Residential Rehabilitation Caseworker October 2003 - November 2004
Oil Creek State Park January 2002 - May 2002
Skills
Health Education, Fitness, Health Promotion, Wellness, Prevention, Cpr Certified, Clinical Research, Exercise Prescription, Wellbeing, Motivational..., Diabetes, Psychotherapy, Chronic Illness, Behavior Change, Training, Wellness Coaching, Nutrition, Employee Wellness
Education
University of Pittsburgh 2005 — 2007
Masters of Science, Exercise Physiology - Health Fitness and Wellness Promotion
Edinboro University of Pennsylvania 1999 — 2002
Bachelor of Arts, Earth Sciences
Cigna June 2015 - Present
WEX Inc. (NYSE: WEX) May 2014 - August 2014
The Woodlands Country Club June 2013 - August 2013
Rainbow Toys April 2010 - January 2013
Skills
Creative Writing, Organization, Event Planning, Microsoft Office, Facebook, Twitter, Social Media, Photoshop, Avid Media Composer, Social Networking, Customer Service, Marketing, Blogging
Education
University of Connecticut 2014 — 2016
Communication and Media Studies, English
Elon University 2012 — 2014
Strategic Communications, Professional Writing
Washington University in St. Louis 2011 — 2011
Goodwin College January 2015 - Present
Cigna June 2014 - Present
Wake Forest University August 2013 - May 2014
Emory University March 2012 - July 2013
Emory University 2010 - 2013
TMZ June 2011 - August 2011
Skills
Creative Writing, Written & Verbal..., News Writing, Critical Thinking, Copy Editing, Online Journalism, Video Editing, Microsoft Excel, Teamwork, Public Speaking, Thinking Outside The Box, Team Leadership, Editing, Journalism, New Media, Leadership, Social Media, Customer Service
Education
Wake Forest University 2013 — 2014
Master's Degree, Business, Management, Marketing, and Related Support Services
Emory University 2010 — 2013
Bachelor's Degree, English Language and Literature, General
Kappelman Business Enterprises, Inc. January 2010 - Present
Private Practice September 1983 - July 2015
CIGNA September 1994 - September 1996
Texas Rehabilitation Commission/Department of Assistive and Rehabilitative Services September 1991 - September 1994
Skills
Customer Service, Management, Team Building, Microsoft Office, New Business Development, Leadership, Public Speaking, Training, Creative Arts, Staff Development, Community Outreach, Teaching, Program Development, Career Counseling, Social Services, Case Management, Fundraising, Mental Health, Research, Leadership Development, Nonprofits, Coaching, Vocational..., Volunteer Management, Program Management, Higher Education, Workshop Facilitation, Event Planning
Education
Eastfield College
Interpreter Training Program
The University of Texas Southwestern Medical Center at Dallas
Bachelor of Science (B.S.), Rehabilitation Science
Alcorn Insurance Agency June 2014 - Present
CIGNA November 2012 - Present
Schneider Logistics July 2010 - July 2011
Skills
Account Management, Community Outreach, Customer Service, Insurance, Management, New Business Development, Pricing, Sales, Salesforce.com, Freight, Contract Negotiation, Team Building, Leadership, Direct Sales, Cold Calling, Social Media Marketing, Sales Management
Education
Eastern Illinois University 2008 — 2010
Business, Marketing
Eastern Illinois University 2008 — 2010
Bachelor of Science (B.S.), Marketing
Cigna September 2014 - Present
CIGNA January 2012 - August 2014
CIGNA Healthcare July 2010 - December 2011
ING May 2008 - August 2010
Lease One September 2009 - December 2009
ING January 2007 - August 2007
Skills
Medical Underwriting, Employee Wellness..., Financial Modeling, Financial Analysis, Finance, Accounting, Corporate Finance, Market Research, PowerPoint, Microsoft Word, Microsoft Excel
Education
Endicott College 2006 — 2010
BS - Business Administration, Financial Management
Endicott College
Lawley Insurance January 2011 - Present
First Choice Medical Evaluations December 2010 - February 2011
OneBeacon Insurance February 2002 - October 2010
Hunt Real Estate January 1996 - January 2002
Royal & SunAlliance 1997 - 2000
Royal & SunAlliance 1994 - 1997
CIGNA March 1989 - March 1994
Skills
Workers Compensation, Insurance, Claims, Claims Management, Litigation Management, Negotiation, Risk Management, Commercial Insurance, Employee Benefits, Property & Casualty..., Claim, Analysis, Training, Underwriting, Process Improvement, Professional Liability, Claim Investigation, Private Investigations, Liability, Commercial Lines, Experience Modification..., Legal Liability, Casualty, Reinsurance, Claims Handling, Strategic Planning, Casualty Insurance
Education
Buffalo State College 1989 — 1992
Bachelor's Of Science, Business Administration & Economics
Erie Community College 1987 — 1989
Associate's Degree, Business Management
Sweet Home High School 1980 — 1984
Regents Diploma, Pre-college
The Institutes
AIC Designation, Insurance Claims
Health Alliance September 2004 - Present
Cigna June 2000 - August 2003
Nestlé June 1996 - August 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Training, Employee Benefits, Healthcare, Analysis, Health Insurance, Management, Auditing, Analytical Skills, Managed Care, Access
Education
Eastern Illinois University 2014 — 2020
Bachelor of Applied Science (BASc), Organizational Professional Development
Parkland College 2006 — 2010
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
St Anne High School 1991 — 1995
Diploma, All
Stern Insurance Group April 2015 - Present
Cigna February 2014 - April 2015
GoJet Airlines September 2008 - February 2014
Trans States Airlines December 2007 - August 2008
Great Western Air October 2006 - December 2007
Schubach Aviation April 2006 - October 2006
Skills
Flight Safety, Commercial Aviation, Flight Planning, Piloting, Risk Management, Sales, Leadership, Employee Benefits, Employee Wellness, Health Insurance, Disability Insurance, Life Insurance, Underwriting, Health Savings Accounts, Affordable Care Act, Strategic Planning, Human Resources, Airports, Aircraft
Education
Embry Riddle Aeronautical University-Prescott 2002 — 2006
Bachelor of Science (B.S.), Aeronautical Science, Business Administration
Desert Mountain High School 1998 — 2002
CIGNA July 2011 - Present
Cigna October 2004 - July 2011
Cigna July 2001 - October 2004
Skills
SharePoint, ASP.NET, SQL, Business Analysis, SDLC, Business Development, Business Intelligence, HTML, IT Service Management, Microsoft Excel, Microsoft Office, Microsoft Office..., Microsoft SQL Server, Microsoft Word, OS X, Process Improvement, Programming, Project Management, Requirements Analysis, Servers, SharePoint Designer, Software Documentation, Troubleshooting, VB.NET, Vendor Management, Visio, CA Service Operations..., CA Process Automation...
Education
Fairfield University 1991 — 1995
BA, English, Secondary Education
Cigna April 2015 - Present
Cigna October 2013 - Present
CIGNA Healthcare October 2012 - October 2013
CIGNA Healthcare October 2011 - October 2013
Grace Union Church October 2002 - July 2012
Grace Union Church October 2002 - January 2010
Washington University School of Medicine February 1988 - March 1997
Skills
Strategic Planning, Leadership, Training, Process Improvement, Medicare Part D, ELISA, Microsoft Excel, Microsoft Word, Microsoft Office, Recruiting, Public Speaking, Customer Service, Analysis, PowerPoint
Education
Evangel University 1984 — 1988
Bachelors of Science, Biology
Global University 1995 — 2005
License to Preach, Assembly of God Ministerial Credentials
Franklin Covey 2006 — 2006
Skillpath 2002 — 2002
Cigna July 2014 - Present
Court Street Property Group December 2012 - Present
D.B. Grant Associates, Inc May 2013 - June 2014
International Market Recruiters February 2012 - May 2012
Chilis Restaurant August 2004 - February 2012
Cayuga Medical Center January 2006 - May 2006
Skills
Team Leadership, Recruiting, Management, Sales Management, Employee Relations, Talent Acquisition, Time Management, Talent Management, Skilled Communicator, Training, Customer Service, Interviews, Business Development, Proactive, Salesforce.com, Networking, Team Motivator, Event Planning, Multitasker, Leadership, Human Resources, Employee Training, Negotiation, Sales, Investment Properties, Customer Satisfaction, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Social Networking, Hiring, Sourcing, Sellers, Program Management, Employee Benefits, Project Management, Strategy, Healthcare, Marketing, Microsoft Office, Account Management
Education
Ithaca College 2002 — 2006
Bachelor of Science, Health Sciences; Minor in Health
Elmira College
Masters of Science, Health Services Management
Cigna March 2014 - Present
CIGNA July 2012 - March 2014
Eastern Connecticut State University September 2009 - May 2012
Travelers May 2011 - August 2011
Aetna June 2010 - August 2010
Skills
Pegasystems PRPC, Rally, Claims Management, Process Improvement, SharePoint, Databases, Leadership, Management, Agile & Waterfall..., System Testing, Defect Life Cycle, Business Requirements, System Requirements, Change Management, Healthcare Information...
Education
University of Hartford 2014 — 2016
Master of Business Administration (MBA), Management, 4.0
Eastern Connecticut State University 2008 — 2012
B.A. Business Economics, 3.8
Cigna January 2015 - Present
Best Buy August 2014 - Present
Eastern Illinois University May 2012 - August 2013
Eastern Illinois University January 2012 - May 2012
Walmart June 2011 - August 2011
Girl & the Goat 2010 - 2010
Skills
Time Management, High Pressure, Efficiency, Teamwork, Team Leadership, Food Safety, Food Industry, Cooking, People Skills, Determination, Event Planning
Education
Eastern Illinois University 2011 — 2014
I am pursuing a bachelors degree, History
Illinois Institute of Art 2009 — 2011
did not earn degree, Culinary Management
Herscher High School 2005 — 2009
High School Diploma
Cigna September 2013 - Present
MassMutual November 2008 - August 2013
MassMutual Financial Group November 2002 - November 2008
MassMutual Financial Group October 2001 - November 2002
NextiraOne / Williams Communications May 1996 - October 2001
Skills
NICE Call Recording, Avaya PBX, Avaya, Cisco Telepresence, Microsoft Lync, Lync, Video Conferencing, Voice Mail, Avaya Communication..., Visio, IVR, Servers, Cisco Technologies, Unified Communications
Education
Eastern Connecticut State University
BS, Business / Concentration in Marketing
Cigna October 2014 - Present
Fairfax County Government August 2013 - October 2014
Sentara Healthcare May 2011 - May 2013
Skills
Healthcare, Healthcare Management, EMR, Hospitals, HIPAA, Public Health, Revenue Cycle, Medical Billing, Healthcare Consulting, Epic Systems, Healthcare Information..., Health Education, Patient Safety, EHR, Nursing, Data Analysis, Community Outreach, Inpatient, Research, PowerPoint, Public Speaking, Cpr Certified, Medical Terminology
Education
Eastern Virginia Medical School 2010 — 2012
MPH, Health Administration and Policy
George Mason University 2006 — 2010
BS, Biology
Travelers July 2014 - Present
Cigna January 2014 - July 2014
ING May 2013 - January 2014
CIGNA February 2012 - May 2013
OptumHealth September 2011 - February 2012
Lincoln Financial Group May 2011 - September 2011
CIGNA January 2008 - May 2011
Travelers March 2007 - January 2008
ING January 2006 - December 2006
UnitedHealthcare November 2004 - January 2006
Skills
Business Analysis, Visio, SDLC, Business Process..., Process Improvement, Integration, Project Management, Business Requirements, Software Project..., Project Portfolio..., Vendor Management, Resource Management, Requirements Analysis, Program Management, Systems Analysis, Agile Project Management, Analysis, Stakeholder Management, PMO, Business Process, PMP, Project Planning, Waterfall, Cross-functional Team..., IT Strategy, Management, SharePoint, Process Engineering, Software Documentation, Agile Methodologies, Enterprise Architecture, Quality Assurance, Project Delivery, User Acceptance Testing, Testing, CRM, Scrum, Requirements Gathering, MS Project, Leadership, Business Intelligence, Data Warehousing, IT Management, Governance, Change Management, ITIL, Software Development, Data Modeling, Business Process Design
Education
Project Management Institute
Project Management Professional, PMP
University of Colorado at Denver 2007 — 2007
Practitioner Certificate, Business Analysis
Northeastern University 1991 — 1993
MA, Technical and Professional Writing
Emmanuel College 1984 — 1988
BA, English/Communication Arts
Cigna-HealthSpring August 2010 - Present
Produce Alliance, LLC. June 2008 - August 2010
Cigna August 2007 - June 2008
Lockheed Martin January 2005 - April 2007
Systems Plus, Inc. May 2001 - January 2005
Dept. Of Labor May 2001 - January 2005
Skills
SSIS, SQL Server, SQL, Automation, ETL, Scripting, T-SQL, SSRS, Microsoft SQL Server, SharePoint, System Administration, Database Administration, Database Design, VBScript, Windows Server, Data Modeling, Crystal Reports, Analysis Services, Enterprise Architecture, Databases, Disaster Recovery, Data Warehousing, DTS, SQL Tuning, Stored Procedures, Software Documentation, Performance Tuning, Data Migration, Data Warehouse...
Education
Liberty University 2012 — 2016
Information Management - Applications Development
Excelsior College 2010 — 2010
Northern Virginia Community College 1998 — 1999
Arbella Insurance Group May 1989 - Present
Arbella Insurance Group January 2001 - May 2011
Arbella Mutual 1994 - 2000
Arbella Insurance Group May 1989 - February 1994
Cigna February 1988 - May 1989
Kemper Insurance March 1987 - February 1989
Skills
Insurance, Business Analysis, Property & Casualty...
Education
Eastern Nazarene College 1998 — 2002
Bachelor of Science, Business Administration
Flo-Tech May 2015 - Present
Cigna July 2014 - May 2015
Ricoh USA Inc. May 1999 - December 2013
Skills
SDLC, Business Analysis, Process Improvement, Troubleshooting, Access, Program Management, Windows, Leadership, Team Building, Requirements Analysis, Requirements Gathering, Oracle, SharePoint, Business Intelligence
Education
CPI 1989 — 1991
Computer Engineering Technology/Technician
Evangel College 1986 — 1988
Windsor High School 1982 — 1986
Cigna October 2014 - Present
Cigna June 2010 - October 2014
Community Health Plan of Washington July 2007 - June 2010
Private Healthcare Systems October 2003 - January 2007
Qualis Health 2007 - 2007
Private Healthcare Systems November 2000 - October 2003
Expressly Protraits December 1989 - April 1991
Skills
Provider Relations, Managed Care, Health Insurance, HIPAA, Healthcare, Medicare, Credentialing, Medicaid, Healthcare Management, Healthcare Industry, Insurance, Outlook, Customer Service, Hospitals, Project Management, Microsoft Excel, Health Policy, Data Analysis, Microsoft Office, Microsoft Word, Process Improvement, Software Documentation, Healthcare Information..., Employee Benefits, Management, Training, Access, Utilization Management
Education
University of Washington 2003 — 2009
BA, Social Science
Edmonds Community College 2000 — 2003
AA, Focus on history
CIGNA May 2008 - Present
Cigna May 2008 - April 2010
C&C Motors November 2006 - May 2008
Dr. Ann Wang of the WISH group November 2005 - July 2006
Dr. Bruce Pancake January 2002 - November 2005
Education
University of Phoenix 2009 — 2012
Bachelors, Healthcare Administration
Excelsior College 2006 — 2007
Associates, Applied Science/Nursing
Chattanooga State 2002 — 2005
Associates, Applied Science/Nursing
TicketNetwork February 2015 - Present
CIGNA September 2010 - January 2015
Hasbro.com June 2009 - April 2010
Shopzilla.com/BizRate.com February 2006 - February 2009
BizRate.com/Shopzilla.com October 2003 - February 2006
Bizrate.com October 1999 - October 2003
J.D. Power and Associates November 1996 - October 1999
debis Marketing Services 1996 - 1996
Skills
Product Development, Product Marketing, Marketing Strategy, Segmentation, User Experience, Competitive Analysis, Customer Experience, Marketing, Digital Media, A/B testing, Agile Project Management, Content Management, Marketing Communications, Process Improvement, Vendor Management, Online Marketing, Quality Assurance, Business Analysis, Forecasting, Business Strategy, Program Management, Requirements Gathering, E-commerce, Analytics
Education
Graziadio School of Business and Management, Pepperdine University 1995 — 1997
Master of International Business
European Business School Oestrich-Winkel 1995 — 1996
MIB
Syracuse University 1989 — 1993
Bachelor of Arts
GSA September 2012 - Present
Freelance November 2008 - Present
General Services Administration November 2009 - September 2012
CIGNA December 2006 - November 2008
United States Naval Academy November 2000 - July 2004
United States Navy May 1996 - October 2000
Skills
Program Management, Leadership, Government, Training, Analysis, Public Speaking, Lease Negotiations, Contract Negotiation, Negotiation, Project Management, Asset Managment, Microsoft Office, Google Docs, Strategic Planning, Operations Management, Team Building, Process Improvement, Military, Team Leadership, Cross-functional Team..., Budgets, Management Consulting, Management, Security Clearance
Education
Emory University - Goizueta Business School 2003 — 2006
MBA
United States Naval Academy 1992 — 1996
B.S.
TEKsystems Lead QA EngineerTekSystems, Denver, ColoradoMarch 2014 - July 2014
CIGNA January 2009 - February 2014
Great-West Life June 2003 - February 2008
Skills
Quality Assurance, Requirements Analysis, Business Analysis, SharePoint, Process Improvement, Vendor Management, SDLC, Software Quality..., System Testing, Technical Recruiting, Software Documentation, Healthcare, Aviation, Facets, Epic Systems
Education
Embry-Riddle Aeronautical University 1994 — 1996
Master's degree, Computer Software Engineering
Embry-Riddle Aeronautical University 1990 — 1994
Bachelor's degree, Avionics Engineering
CIGNA (under iTech Solutions) October 2014 - Present
Dirty Hat Consulting June 2013 - September 2014
CT Dept. of Motor Vehicles (under On-Line Systems) April 2012 - June 2013
CIGNA (under Advantage Tech Resourcing) August 2011 - February 2012
CIGNA June 2001 - June 2011
Computer Staffing Assoc (for CIGNA) November 1994 - June 2001
Travelers March 1980 - November 1994
Skills
DB2, COBOL, CICS, VSAM, Mainframe, TSO, Unix, Endeavor, Fileaid, ISPF, Microsoft SQL Server, XML, AIX, WebSphere MQ, Easytrieve, QMF, z/OS, Xpediter, REXX, VB.NET, C#, Analysis, Syncsort, Troubleshooting, CLIST, Stored Procedures, VBScript, Visio, Web Services, EXCEL MACROS, Data Warehousing, IMS DB/DC, JCL, Databases
Education
Southern Ct. State University 1978 — 1982
Master's Degree, Counseling Psychology, 3.5
Fairfield University 1974 — 1978
BS, Psychology
Computer Processing Institute
Certificate, Programing
SXC Health Solutions August 2008 - Present
Health First September 2001 - August 2008
sxc 2005 - 2008
Health First Health Plans 2001 - 2008
Health First September 2001 - April 2005
Cigna 1994 - 2001
Skills
Medicare, Healthcare, Clinical Research, HIPAA, Networking, Medicaid, Pharmacy, Health Insurance, Medicare Part D, Employee Benefits, Customer Service, Customer Satisfaction, Software Documentation, Managed Care, Pharmacy Benefit..., Healthcare Management, Process Improvement
Education
Eastern Florida State College 2006 — 2009
Franklin University 1987 — 1989
iTech Solutions April 2014 - Present
Seeking a new career opportunity June 2013 - April 2014
Prudential Financial March 2011 - January 2013
Travelers Insurance September 2006 - March 2011
Aetna July 2004 - September 2006
Aetna February 2002 - June 2004
Cigna October 2000 - February 2002
Travelers November 1995 - April 2000
Skills
Resource Management, Demand Management, Clarity, Reporting & Analysis, Performance Management, Leadership, Process Improvement, Vendor Management, Training, Testing, SDLC
Education
Unity College
Emerson College
SunGard October 2013 - Present
Mobile Assistant November 2009 - October 2013
Lincoln Financial Group October 2006 - April 2009
Raymond James Financial 2003 - 2006
Scudder Investments 1998 - 2003
CIGNA 1997 - 1998
Skills
Marketing, HIPAA, Insurance, Retirement, Mutual Funds, Series 7, Sales, Retirement Planning, Business Development, 401k, Securities, Fixed Annuities, Employee Benefits, Asset Allocation, Investments, Business Planning, Sales Management, Wealth Management, Strategic Planning, Management, New Business Development, Financial Services, Investment Advisory, Series 63
Education
Eastern Illinois University 1988 — 1992
BA, Economics
UnitedHealthcare September 2014 - Present
Cigna October 2011 - September 2014
UMR a UnitedHealthcare Company March 2011 - October 2011
UnitedHealthcare July 2006 - March 2011
Lovelace Health Plan May 2003 - July 2006
Skills
Managed Care, Health Insurance, HMO, Medicare, Health Savings Accounts, PPO, Insurance, Health Policy, Stop Loss, Healthcare, Disease Management, HRA, Key Account..., Disability Insurance, Sales, Employee Benefits, Account Management, Health Care Reform
Education
Eastern New Mexico University
Bachelor of Business Administration (BBA), Marketing
IBM June 2015 - Present
Futurestep, A Korn/Ferry Company June 2013 - May 2015
Executive Search Firm September 2010 - June 2013
U.S. Department of Commerce June 2009 - September 2010
Executive Search Firm January 2008 - June 2009
Cigna July 2007 - January 2008
TD Ameritrade July 2006 - July 2007
Lockheed Martin Corporation December 2004 - July 2006
Skills
Recruiting, Human Resources, Talent Management, Applicant Tracking..., Personnel Management, Succession Planning, Onboarding, Sourcing, Technical Recruiting, College Recruiting, Training, Talent Acquisition, Performance Management, Workforce Planning, Coaching, Organizational..., Leadership Development, HRIS, Employee Relations, Development of Sourcing..., HR Consulting
Education
Eastern Nazarene College
Bachelor's Degree, Social Work
Voya Financial June 2014 - Present
Luna Marketing Solutions July 2007 - Present
CIGNA October 2012 - December 2013
CIGNA August 2010 - September 2012
Aetna May 2006 - April 2009
Aetna February 2004 - May 2006
Skills
Strategy, Marketing, Marketing Strategy, Proposal Writing, Marketing Communications, Account Management, Corporate Communications, Customer Service, Process Improvement, Health Insurance, Sales Operations, Management, Business Communications, Strategic Planning, Healthcare, Risk Management, HIPAA, Internal Communications, Press Releases, Copywriting, Content Marketing, Strategic Communications, Newsletters, Legal Compliance, Regulatory Affairs, Legal Writing, Legislative Research, Healthcare Policy, Regulatory Compliance, State & Federal Laws
Education
Fairfield University
B.A. Communications
UnitedHealth Group August 2011 - November 2012
Aetna January 2010 - August 2011
Aetna October 2008 - January 2009
Travelers Insurance Co September 2006 - October 2008
Mass Mutual Financial Group August 1998 - September 2006
CIGNA April 1982 - August 1998
Skills
Team Building, Customer Service, Governance, Business Process, PMO, PMP, Project Delivery, Disaster Recovery, Six Sigma, Claim, Solution Architecture, Software Development, Change Management, Business Analysis, Quality Assurance, Technical Recruiting, Insurance, Business Process..., Databases, Project Management, DB2, Project Portfolio..., Leadership, Testing, Integration, Program Management, Requirements Gathering, Management, Resource Management, Continuous Improvement, Leadership Development, Project Planning, JCL, Software Documentation, SDLC, Software Project..., Process Improvement, Vendor Management, Waterfall, Data Analysis, Requirements Analysis, Visio, Budgets, COBOL, Business Requirements, Strategy, Analysis, Training, Team Leadership
Education
University of Missouri-Rolla 1973 — 1975
Pending, MS in Computer Science
Edinboro University of Pennsylvania 1969 — 1973
BS, Mathematics
Aetna November 2013 - Present
Aetna July 1999 - Present
Aon Consulting July 1997 - July 1999
CIGNA 1982 - 1997
Skills
Health Insurance, Account Management, Disability Insurance, Health Savings Accounts, Employee Benefits, Insurance, Brokers, Underwriting, Managed Care, Life Insurance, Claim, Workers Compensation, Medicare, Benefits Administration, Term Life Insurance
Education
Eckerd College
Business Management
Florida College of Medical Assistants
RMA, Registered Medical Assistant
Qliktech Account ExecutiveExperian2005 - 2008
InterCall August 2003 - September 2004
Near North National Group December 1998 - March 2003
Gallagher Bassett December 1996 - December 1998
CIGNA August 1995 - December 1996
Education
Lake Forest Graduate School of Management 2006 — 2010
MBA
Eastern Illinois University 1990 — 1994
Yes, Pyschology, Economics
Cigna September 2015 - Present
Cigna Investment Management 2013 - 2015
Cigna 2011 - 2013
Cigna Healthcare 2010 - 2011
Cigna 2009 - 2009
K K Chow Tax Services 2006 - 2006
Channel [V] International 2006 - 2006
Skills
VBA, Excel, Access, Investments, Financial Reporting, Analysis, Reserving, Forecasting, Fixed Annuities, Health Insurance, Diver, BondEdge, Bloomberg, FactSet, Microsoft Excel
Education
University of Wisconsin-Madison - School of Business 2007 — 2009
Bachelors of Business Administration
ESCP Europe 2008 — 2008
Study Abroad
CIGNA April 1996 - Present
Skills
Process Improvement, Change Management, Healthcare, Project Management, Performance Management, Organizational..., Leadership Development, Strategic Planning, Team Building, Cross-functional Team..., Vendor Management, Program Management, Coaching, Financial Analysis, Customer Service, Contract Management, Team Leadership, Management, Business Analysis, Risk Management, Management Consulting, Project Planning, Six Sigma, Visio, Business Process..., Contract Negotiation, Negotiation, Financial Reporting, Microsoft Excel, Leadership, Employee Relations, Budgets, Data Analysis, Insurance, Microsoft Office, Operations Management, SDLC, Analysis, Procurement, New Business Development, Strategy, Executive Management, Policy, Human Resources, Employee Benefits, Account Management, Software Documentation, Training, Recruiting, Outsourcing
Education
Eastern University
BA, Organizational Management
Emdeon May 2008 - Present
CIGNA January 2008 - April 2008
Emdeon December 2006 - December 2007
Department of Health/TN March 2003 - November 2006
Skills
SQL Tuning, SSIS, SSRS, DTS, Replication, T-SQL, Database Design, Microsoft SQL Server, Database Administration, Performance Tuning, ETL, Data Warehousing, Databases, Stored Procedures, Data Modeling
Education
Eastern Michigan University 1999 — 2001
Master of Science (M.Sc.), Computer Information System
University of Technology
Bachelor of Engineering (B.Eng.), Mechanical Engineering
Puppet Labs, Inc. 2013 - Present
Cigna 2014 - 2015
Cigna 2014 - 2015
ServiceNOW May 2012 - May 2013
Infospace December 2011 - May 2012
Infospace January 2011 - December 2011
Infospace August 2008 - December 2010
US Navy April 2004 - March 2008
US Navy April 2004 - March 2008
US Navy April 2004 - March 2008
Skills
Network Security, Puppet, Security, Servers, Linux, Information Security, Troubleshooting, Apache, Networking, Unix, System Administration, IT Service Management, Computer Forensics, VMware, DNS, SQL, Cloud Computing, Red Hat Linux, Network Administration, Operating Systems, TCP/IP, Technical Leadership, Team Leadership, Bash, Python, Business Intelligence, Databases, Virtualization, Operational Intelligence, Data Warehousing, PostgreSQL, MySQL, Enterprise Architecture, Technical Support
Education
Edmonds Community College 2008 — 2010
Network Security and Digital Forensics
CIGNA Healthcare February 2013 - Present
Sun Life Financial June 2012 - February 2013
CIGNA June 2009 - June 2012
The Hartford Insurance Company 2005 - March 2009
CIGNA 1999 - 2005
United Healthcare 1996 - 1999
Skills
Business Analysis, Vendor Management
Education
Eastern Connecticut State University 1993 — 1996
BS, Business Administration
Reliance Standard Life Insurance Company October 2011 - Present
Aetna May 2007 - May 2010
Aetna May 2007 - May 2010
M-CARE 2005 - 2007
CIGNA 2002 - 2005
Unicare 1997 - 2001
John Hancock Mutual Life Insurance Company 1978 - 2001
Skills
Health Insurance, Insurance, Managed Care, Employee Benefits, HIPAA, Healthcare, Claim, Customer Service, Leadership, Management, Healthcare Information..., Account Management, Sales, Medicare, Disability Insurance, Strategic Planning, Customer Retention, Team Building, Process Improvement, Medicaid, Life Insurance, Vendor Management
Education
Eastern Michigan University 1973 — 1977
BBA, Business
Edsel Ford
Cigna July 2011 - Present
CIGNA Healthcare 2002 - July 2011
Aetna 1997 - 2002
Skills
Managed Care, Analysis, Employee Benefits, Management, Sales, Health Insurance, Account Management, Insurance, Healthcare
Education
Eckerd College
Bachelor of Business Administration (BBA)
Cigna August 2015 - Present
US Army July 2012 - Present
ACAC Fitness & Wellness Center January 2014 - August 2015
ACAC Fitness & Wellness Center December 2012 - January 2014
ACAC Fitness & Wellness Center August 2005 - December 2012
Skills
OS X, Leadership, Networking, PowerPoint, Microsoft Word, Microsoft Excel, Research, Editing, Windows, Public Speaking, Management, Analysis, HTML, Project Management, Technical Writing, Microsoft Office, Social Media
Education
Signal Basic Officer Leadership Course 2013 — 2013
25A Signal Officer, Computer/Information Technology Administration and Management
Elon University 2008 — 2012
Religious studies, Geographic Information Systems
Wells Fargo May 2015 - Present
TIAA-CREF October 2012 - February 2015
TIAA-CREF April 2012 - March 2013
Wells Fargo August 2011 - March 2012
TIAA-CREF July 2006 - May 2011
Cigna November 2002 - April 2006
Cigna May 1997 - November 2002
Skills
Business Analysis, Project Management, Building Relationships, Project Implementation, Change Management, Process Improvement, MS Project, PMP, User Acceptance Testing, Quality Assurance, Visio, Requirements Analysis, PMO, SDLC, SharePoint, Analysis, Project Planning, Governance, Access, Training, Databases, Cross-functional Team..., Program Management, Testing
Education
University of North Carolina at Charlotte 2008 — 2008
2008, Certified Business Analyst
Erie Community College 1990 — 1992
EDUCATIONAssociates of Science, Business Administration
State University of New York College at Buffalo 1987 — 1992
Economics
International Institute of Business Analysis
Cigna November 2014 - Present
Cigna December 2013 - November 2014
CIGNA April 2012 - December 2013
CIGNA Healthcare August 2008 - April 2012
CIGNA Healthcare February 2001 - July 2008
CIGNA Healthcare August 2006 - July 2007
CIGNA Healthcare July 1999 - February 2001
Skills
Business Analysis, Program Management, Process Improvement, Visio, Six Sigma, Project Management, MS Project, Systems Engineering, Requirements Gathering, Analysis, Requirements Analysis, Data Analysis, Software Documentation, Cross-functional Team..., Earned Value Management, SharePoint, Quality Assurance, PMP, Integration
Education
Embry-Riddle Aeronautical University 2010 — 2012
MSc, Project Management
Embry-Riddle Aeronautical University 2009 — 2010
BSc, Professional Aeronautics
Embry-Riddle Aeronautical University 1989 — 1992
Aerospace Engineering
Cigna May 2014 - Present
CIGNA Healthcare September 2009 - May 2014
CIGNA Healthcare July 2006 - September 2009
BCBSNC July 2005 - July 2006
BCBSNC October 2002 - July 2005
BCBSNC April 2001 - October 2002
Skills
Program Management, Health Insurance, Managed Care, Healthcare, Disease Management, Strategy, Healthcare Management, Vendor Management, SDLC, Leadership, Integration, Enterprise Software, CRM, Management, Healthcare Information..., Business Strategy, Business Development, New Business Development, Business Planning, Business Intelligence, Business Process..., Process Improvement, Project Management, Project Delivery, HIPAA, Strategic Planning, Health Promotion, Analysis, Six Sigma, Training, Utilization Management, Health Policy
Education
Mercer University - Stetson School of Business and Economics 1999 — 2001
MS, Healthcare Management
Emory University 1993 — 1997
BA, Sociology
Cigna July 2015 - Present
Dialog Direct June 2013 - April 2015
NOVO1 October 2011 - June 2013
Jackson Hewitt Tax Service, Inc. January 2002 - April 2010
Skills
Clinical Research, Training, Strategic Planning, Human Resources, Leadership, Team Leadership, Team Building, Coaching, Leadership Development, Accounting, Employee Training, Customer Retention, Employee Relations, Performance Management, Management, Program Management, Microsoft Office, Outsourcing, Recruiting, Account Management
Education
Grayson County College 2008 — 2011
Associates of Applied Science, Office and Computer Technology
International Business School 1992 — 1993
Certificate, Micro Computer Operator Specialist
Emporia State University 1987 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cigna July 2011 - Present
QualCare Inc. 2004 - 2011
Pediatric HealthCare Center 1990 - 2004
Skills
Process Improvement, Sales, Leadership, Employee Relations, Account Management, Accounts Payable, Accounts Receivable, Employee Training, Staff Recruiting, Disability Insurance, Term Life Insurance, Healthcare Management, Benefits Administration, Office Management, Customer Advocacy, Accident Insurance, FMLA, Workers Compensation, Healthcare, Health Insurance, Employee Benefits, Insurance, Claim
Education
Allen Schwartz Institute
Certificate, Medical Assistant
Essex County College
Associate's degree, Business/Commerce, General
Cigna July 2014 - Present
First Choice Health September 2011 - July 2014
Regence BlueShield January 2007 - August 2011
Premera Blue Cross June 2005 - January 2007
Skills
Disability Insurance, Employee Benefits, Account Management, Insurance, Health Savings Accounts, Medicare, Underwriting, HIPAA, Health Insurance, Health Care Reform, Leadership, Brokers, Managed Care, COBRA, Benefits Administration
Education
Eastern Washington University 1980 — 1984
BA, Business
Cigna June 2015 - Present
Cigna June 2014 - August 2014
The Advisory Board Company May 2011 - June 2013
Cato Institute August 2009 - May 2011
Cato Institute June 2009 - August 2009
Skills
Georgia Soccer -..., Strategy, Research, Healthcare, Government, Policy Analysis, Data Analysis, Public Policy, Health Policy, Economics, Stata, Qualitative Research, Analysis, International Relations, Politics, Nonprofits, Econometrics, Financial Modeling, Market Research, SPSS, Policy, Political Science, Microsoft Excel, Economic Research, Microsoft Office
Education
University of Virginia Darden School of Business 2013 — 2015
Master of Business Administration (MBA), Business/Commerce, General
Emory University 2005 — 2009
BA, Economics, Summa Cum Laude
Cigna May 2015 - Present
Active Chiropractic Tampa fl April 2015 - Present
Massage Luxe April 2015 - Present
Ascension Light Healing December 2014 - Present
Blissful life healing-Ariah Velasquez October 2013 - Present
Northrup grumman August 2014 - January 2015
Blissful life counseling-ariah Velasquez September 2013 - August 2014
A Touch of Class Salon Athens, AL March 2013 - March 2014
MWR October 2009 - August 2012
Skills
Energy Healing, Emotional Clearing, Spiritual Counselor, Trigger Point Therapy, Myofascial Release, Chair Massage, Bodywork, Reflexology, Therapeutic Massage, Deep Tissue Massage, Aromatherapy, Stretching, Meditation, Essential Oils, Wellness, Relaxation, Pain Management, Holistic Health, Wellbeing, Stress, Healing, Vibrational Healing
Education
Madison School of Massage Therapy 2011 — 2012
Licensed Massage Therapist, therapeutic massage
Endicott College 2000 — 2002
Associate's Degree, Commercial and Advertising Art
CIGNA March 2013 - Present
Skills
Social Media, Non-profits, Press Releases, Public Relations, Email Marketing, Newsletters, Editing, Advertising, Marketing, Graphic Design, Strategic Planning, Publications, Social Media Marketing, Brochures, Fundraising, Marketing Communications, Direct Marketing, Nonprofits, Blogging, Event Planning, Facebook, Online Marketing, Public Speaking, Event Management, Online Advertising
Education
Fairfield University 1996 — 2000
Bachelors of Science, Biology
Cigna April 2015 - Present
1 & Done Agency August 2014 - March 2015
Travelers Insurance March 2007 - August 2014
Skills
Leadership, New Business Development, Team Building, Business Process..., Training & Development, SDLC, Program Management, Process Management, Software Project..., Vendor Management, Business Systems..., Business Requirements, Requirements Gathering, Insurance, Agile Methodologies, Process Improvement
Education
Evangel University
Cigna February 2015 - Present
EDMC October 2010 - July 2014
EDMC November 2009 - October 2010
EDMC August 2005 - November 2009
EDMC August 2004 - August 2005
Skills
Customer Service, Staff Development, Training, Coaching, Call Centers, Microsoft Office, Adult Education, Higher Education, Admissions, Team Building, E-Learning, Team Leadership, Public Speaking, Leadership, Leadership Development, Outlook, Student Recruiting, Recruiting, Social Networking, Interviews
Education
Edinboro University of Pennsylvania 1999 — 2003
Bachelor of Fine Arts (B.F.A.), Media Arts/Animation
Realty World Carolina Hometown Properties September 2008 - Present
BCBSNC November 2000 - October 2008
CIGNA April 1998 - June 2000
Education
Essex County College 1983 — 1985
Business Adminstration
CIGNA April 2012 - Present
Premera Blue Cross November 2009 - May 2012
Kibble & Prentice November 2008 - November 2009
Premera Blue Cross August 2006 - November 2008
Premera Blue Cross December 2002 - August 2006
Premera Blue Cross January 2000 - December 2002
Skills
Employee Benefits, Health Insurance, Insurance, Management, Underwriting, Disability Insurance, Customer Service, Health Savings Accounts, New Business Development, Brokers, Managed Care, Life Insurance, Medicare, Account Management, COBRA
Education
Edmonds Community College
Business Administration
Cigna February 2008 - Present
Skills
Health Insurance, Medicare, Managed Care, HMO, Employee Benefits, PPO, Insurance, Healthcare, Health Savings Accounts, Data Entry
Education
Eckerd College
Bachelor of Arts (BA), Business Management
The Rawlings Group April 2012 - Present
Humana October 2010 - Present
Oldham County Schools January 2009 - Present
Busines Owner April 2006 - January 2009
Cigna April 1990 - April 1994
Education
Elmhurst College
Bachelors Degree, Business Administration
Cigna July 2014 - Present
CIGNA Healthcare October 1998 - July 2014
Blue Cross and Blue Shield of Western New York October 1988 - October 1997
Skills
Compliance, Change Management, Customer Experience, Six Sigma, Operations Management, Health Insurance, Insurance Claims, Operational Excellence, Group Presentations, Organizational..., Team Management, Development Of Teams, Virtual Teams, Analysis, Insurance, Team Building, Training
Education
State University of New York College at Buffalo 1976 — 1981
Business Administration, Management and Operations
Erie Community College
Accounting
Wellness Coaches USA February 2015 - Present
Cigna May 2013 - February 2015
Nourshing USA June 2012 - September 2012
Skills
Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Management, PowerPoint, Leadership, Research, Social Media, Strategic Planning, Sales, Marketing, Project Management, Teaching
Education
University of North Carolina at Greensboro 2010 — 2012
Bachelor of Science (B.S.), Nutrition and Wellness
Essex County College 2007 — 2009
CIGNA May 2013 - Present
Rollins Brook Community Hospital February 2012 - January 2013
Texas Department of State Health Services June 2010 - 2013
Norton Healthcare 2009 - 2010
United States Department of Defense 2007 - 2009
U.S. Army 1993 - 2001
Skills
Health Education, EMR, Nursing, Healthcare Management, ACLS, BLS, Hospitals, Critical Care, Nursing Education, Patient Advocacy, Patient Education, Patient Safety, Community Health
Education
Excelsior College
Associate of Applied Science, Nursing
Albright College 2014 - Present
Franklin & Marshall College 2007 - 2014
MDS Pharma Services 2007 - 2007
CIGNA 2001 - 2007
Unisys 1998 - 2001
Franklin & Marshall College 1997 - 1998
Arthur Andersen, LLP 1995 - 1997
Skills
Microsoft Excel, Financial Analysis, PowerPoint, Microsoft Office, Data Analysis, Microsoft Word, Research, Accounting, Financial Modeling, Nonprofits, Higher Education, Financial Reporting, Public Speaking, Analysis, Auditing, Budgets, Managerial Finance, Internal Controls, Finance
Education
Elizabethtown College
Master of Business Administration (MBA)
Franklin & Marshall College 1991 — 1995
Bachelor of Business Administration (B.B.A.), Accounting
Independence Blue Cross December 1989 - Present
CIGNA July 1984 - November 1989
Skills
Health Insurance, Internal Audit, Marketing, Managed Care, Training, Business Analysis, Financial Analysis, Business Requirements, HIPAA, SharePoint, Cognos, Microsoft Office
Education
Eastern University
Master of Business Administration (MBA)
Temple University - Fox School of Business and Management
Bachelor of Business Administration (BBA)
Cigna January 1984 - Present
Skills
Aviation, Aircraft, Military, Aerospace, Operational Planning, Top Secret, Security Clearance, Flights, Commercial Aviation, Program Management, DoD, Type Rating, Process Improvement, Ground Instructor, Operations Management, Multi-engine, Helicopters, Crew Resource Management, Team Building, CFI, Piloting
Education
Embry-Riddle Aeronautical University 1975 — 1979
Bachelor of Science (BS), Aeronautical Science
Hiscock & Barclay, LLP July 2013 - August 2013
Syracuse University College of Law November 2012 - May 2013
Onondaga County Family Court September 2012 - May 2013
Microsoft August 2012 - August 2012
Hon. Doris Ling-Cohan, New York State Supreme Court May 2012 - July 2012
Kim & Chang November 2010 - November 2010
CIGNA August 2008 - August 2008
Skills
Westlaw
Education
Syracuse University College of Law 2011 — 2014
J.D.
Emory University 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Music, summa cum laude
State Farm April 2013 - Present
CIGNA January 2005 - September 2012
CIGNA January 2002 - January 2005
CIGNA January 1999 - January 2002
Skills
Medical Terminology, Customer-focused, Train Others, Mentoring, Insurance Background, Computer-savvy, Call Center..., Disability Insurance, Health Insurance, Employee Benefits, Provider Relations, Insurance, Interviews, Auditing, Medicare, Call Centers, Liability, HMO, Customer Service, Medicaid, Training, Analysis, Life Insurance, Claim, Claims Resolution, PPO, Employee Wellness, Policy
Education
Eastfield College 2015 — 2019
Associate's degree, Elementary Education and Teaching
Woodrow Wilson High School 1990 — 1994
High School Diploma, Education
CIGNA September 2006 - Present
CIGNA 2006 - 2013
O'Reilly Auto Parts August 2002 - September 2006
Skills
Types, Microsoft Excel, Microsoft Office 2008..., Microsoft Word, PowerPoint
Education
Embry-Riddle Aeronautical University 1983 — 1990
None
Chowchilla Union High School 1977 — 1981
High School Diploma
Phoenix Life Insurance Company June 1983 - April 2002
Cigna February 1980 - June 1983
Travelers June 1969 - July 1973
Education
NYU School of Law 1978 — 1980
LLM, Taxation
University of Connecticut School of Law 1970 — 1974
Doctor of Law (J.D.)
Emmanuel College
Bachelor's degree, Mathematics
Wayne Westland Community School District June 2014 - Present
Wayne Westland Community School District January 2014 - June 2014
Field Elementary February 2013 - June 2013
Education Achievement Authority August 2012 - October 2012
Hamadeh Educational Services August 2008 - June 2012
Cigna July 2001 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
University of Hartford 2004 — 2006
Master of Education (MEd), Elementary Education
The University of Connecticut School of Business 2002 — 2004
Business Administration and Management, General
Emory University 1997 — 2000
Bachelor of Science (BS), Anthropology and Human Biology
Colonial School District August 2003 - Present
Plymouth Whitemarsh High School November 1998 - Present
LewisCo 1993 - 1998
Cigna 1990 - 1992
Skills
Tutoring, Classroom, Classroom Management, Lesson Planning, Curriculum Development, Curriculum Design, Educational Leadership, Differentiated..., Literacy, Teaching, Language Arts, Smartboard
Education
Eastern University
Master's degree, Secondary Education and Teaching
Temple University
Bachelor of Arts (B.A.), English Language and Literature, General
Aon Hewitt October 2012 - Present
Aon Hewitt May 2011 - August 2012
Aon Hewitt October 2006 - April 2011
Cigna February 2005 - November 2006
BNY Mellon November 2000 - February 2005
Skills
Performance Management, Customer Service, Human Resources, Benefits Administration, Project Management, Acquisitions
Education
Essex County College 2001 — 2003
Human Resource Practices