CIGNA Company
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (Dec 25, 2009–) Revenue: 41.62 billion USD (2017) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA Employees
Nurtur Health, Inc. February 2015 - Present
GET FIT NOW 6 WEEK WELLNESS CHALLENGE May 2014 - Present
A Noble Sol Wellness Mobile Spa May 2014 - Present
A Noble Sol Wellness Group August 2005 - Present
Belly Full of Blessings Birth and Wellness Coaching January 2000 - Present
Noble Sol Wellness Group 1997 - Present
DeKalb County Health Department April 2010 - April 2014
CIGNA 2010 - 2012
Chocolate Chat 2011 - 2011
Fulton Atlanta Community Action Authority April 2009 - August 2010
Skills
Public Speaking, Program Development, Weight Management, Resource Development, Strategic Partnerships, Motivational Speaking, Business Development, Health Promotion, Public Health, Training, Nutrition, Wellness, Leadership Development, Stress Management, Psychotherapy, Clinical Research, Lifestyle, Community Outreach, Event Planning, Nonprofits
Education
Emory University 1998 — 2000
MPH, Behavioral Science Health Education
Clark Atlanta University 1990 — 1995
BS, Biology
Trenton Central High School 1986 — 1990
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
State of Delaware, Department of Technology and Information October 2014 - Present
State of Delaware, Office of Governor Jack Markell January 2014 - October 2014
State of Delaware February 2008 - December 2013
Delaware Division of Professional Regulation December 2003 - December 2013
Peregrine Systems Inc., MAXIMUS, Inc. January 2002 - December 2004
State of Delaware, Fleet Services January 1998 - May 2001
United States Air Force October 1988 - December 1997
Cigna January 1997 - November 1997
Skills
Senior Executive..., Technology Management, Regulatory Policy, Strategic Planning, Project Management, Human Resources, Budget Process, Legislative Relations, Legislative Policy, Policy, Leadership, Government, Public Speaking, Program Management, Management, Training, Public Policy
Education
Champlain College 2001 — 2005
Masters of Science, Managing Innovation and Information Technology
Wesley College 1994 — 1997
Bachelor of Arts (B.A.), Psychology
Cigna April 2014 - Present
BI-LO June 2013 - April 2014
University of Tennessee at Chattanooga 2010 - 2013
Mt. Vernon/Acropolis/Logan’s Roadhouse October 2008 - August 2012
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Communication, Mathematics, Music, Interpersonal Skill, Problem Solving, Qualitative Research, Outlook
Education
The University of Tennessee at Chattanooga 2010 — 2013
Bachelor of Science (B.S.), Physics
Chattanooga State Community College 2007 — 2010
Associate of Science (A.S.)
Cigna December 2014 - Present
Cigna January 2014 - December 2014
Our Piece of the Pie August 2011 - December 2013
AmeriCorps VISTA October 2010 - October 2011
Skills
Non-profits, Event Planning, Grant Writing, Social Media, Research, Leadership Development, Organizational..., Nonprofits, Microsoft Office, Team Building, Blogging, Press Releases, Newsletters, Email Marketing, Facebook, Management, Program Management
Education
Clark University 2006 — 2010
Bachelor's degree, International Development And Social Change
Cigna 2015 - Present
Center for Sports Medicine and Orthopaedics September 2009 - December 2014
Chattanooga Center for Pain Management June 2006 - July 2009
Skills
Clinical Research, Clinical Trials, Healthcare, Orthopedic, IRB, Patient Recruitment, EKG, GCP, Vital Signs, Informed Consent, Patient Education, Clinical Research..., Medicine, Medical Terminology, Surgery, Teaching, Cpr Certified, Internal Medicine, Medical Research, Direct Patient Care, Protocol, Study Coordination, Pain Management, CRO, Grants, Grant Writing, Research, Clinical Development, FDA
Education
The University of Tennessee at Chattanooga 2013 — 2013
Business/Commerce, General
Chattanooga State Community College 1996 — 1998
Emergency Medical Technology/Technician (EMT Paramedic)
Tennessee Temple University 1975 — 1979
Psychology
Hi Tech Healthcare July 2004 - March 2006
Amedisys Home Health & Hospice June 2003 - December 2003
Gambro Healthcare January 2002 - August 2002
Gambro Healthcare June 2000 - January 2002
Baptist Medical Equipment and Supplies September 1998 - June 2000
Cigna January 1997 - September 1998
Skills
Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Microsoft Word, Clinical Research, PowerPoint, Marketing Strategy, Medical Terminology, Proficient Typing Skills, Medical Billing, Inventory Control, Analytical Skills, Client Liaison, Health Insurance, ICD-9-CM, CPT, HCPCS, HIPAA, Dependable Team Player, Work Independently with..., Quick Study
Education
Chattahoochee Technical College 2003 — 2004
Continuing Education Program, Certified Billing and Coding Specialist
Paine College 1985 — 1987
Early Childhood Education and Teaching
Commonwealth of Pennsylvania February 2014 - Present
Day & Zimmermann July 2013 - September 2013
The University of the Arts May 2013 - July 2013
Philadelphia Housing Authority June 2012 - August 2012
PathWays PA January 2010 - January 2012
Julian Krinsky Camps and Programs April 2009 - January 2010
PrimeCo Tax Service January 2009 - April 2009
De Lage Landen January 2008 - January 2009
Milligan & Company December 2007 - June 2008
CIGNA April 2006 - November 2007
Skills
Financial Accounting, Bookkeeping, General Ledger, Financial Analysis, Account Reconciliation, Bank Reconciliation, Forensic Accounting, Accounts Payable, Accounts Receivable, Period End Closing, Tax Preparation, Project Management, Process Improvement, Reports, Presentations, Administrative Work, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Datatel, QuickBooks, OnBase, File Cabinet, Blackboard, UltraTax, Invoicing, Budgets, Analysis
Education
Chestnut Hill College 2005 — 2008
Bachelor of Science, Accounting
Community College of Philadelphia 2000 — 2004
Associate of Science (A.S.), Accounting and Business/Management
IIRC Illinois interactive Report Card August 2013 - Present
HMC June 2013 - Present
Cigna June 2013 - December 2013
The University of Memphis 2010 - 2011
Skills
SSIS, SSRS, Microsoft SQL Server, SQL, Databases, Matlab, Oracle, Analysis, Troubleshooting, Business Analysis, .NET, MySQL, Project Planning, XML, Access, Recruiting, Technical Recruiting, C#, MS Project, Visio, Programming, Database Design, Visual Studio, SDLC
Education
The University of Memphis 2011 — 2012
Master of Science (MSc), EECE
Chittagong University of Engineering and Technology 2000 — 2004
Bachelor's degree, Computer Science and Engineering
Cigna March 2014 - Present
Cigna March 2013 - March 2014
Cigna June 2013 - December 2013
CIGNA August 2011 - March 2013
CIGNA October 2010 - August 2011
CIGNA Healthcare July 2010 - September 2010
Aetna 2002 - 2010
Aetna 2005 - 2007
MassMutual Financial Group 1996 - 2002
Envirnomental Systems, Inc. 1994 - 1995
Skills
Access, Microsoft Excel, Forecasting, Analysis, Insurance, Process Improvement, Financial Analysis, Financial Reporting, Project Management, Risk Management, Consulting, Leadership, Business Analysis, Accounting, Budgets, Data Analysis, Management, Change Management, Accounts Payable, Investments, General Ledger, Time Management, Cognos, Accounts Receivable, Databases, Financial Accounting
Education
Western New England University 1999 — 2002
B.S., Accounting
Charter Oak State College 2007 — 2009
Certificate, Computer Security
ACE Group January 2003 - Present
vastera January 2002 - December 2002
FROM2.com March 2000 - September 2001
CIGNA January 1996 - March 2000
Accenture January 1995 - December 1995
Federal Reserve Bank of New York June 1992 - January 1995
IBM July 1989 - June 1992
Citi July 1986 - July 1989
Skills
Project Management, System Architecture, Database Administration, Requirements Analysis, Integration, Systems Analysis, Business Analysis, IT Strategy, Software Project..., Project Delivery, IT Management, SQL
Education
Polytechnic University 1988 — 1989
Bachelor of Science (BS), Electrical, Electronics and Communications Engineering
Brooklyn College 1985 — 1987
Cigna January 2014 - Present
CIGNA Group Insurance October 2011 - Present
CIGNA Healthcare September 2009 - Present
CIGNA Healthcare April 2002 - Present
Skills
SDLC, Business Analysis, Insurance, Requirements Gathering, Process Improvement, Vendor Management, Business Requirements, Visio, Requirements Analysis, Risk Management, Business Process..., User Acceptance Testing, Software Documentation, Analysis, Business Intelligence, Change Management, HIPAA, Business Process, Project Management
Education
Chattanooga State Community College 1979 — 1981
BS, Buisness
Lookout Valley High School 1976 — 1979
BS, Science
Cigna July 2014 - Present
Tandus May 2007 - July 2014
Skills
Sales Management, Sales, New Business Development, Cold Calling, Account Management, Pricing, Sales Operations, Sales Process, Leadership, Negotiation
Education
Wingate University 1997 — 1998
Chattanooga State Community College
Cigna June 2011 - Present
self-employed January 2011 - May 2011
Raytheon November 2006 - November 2010
Sprint 2004 - 2006
The Coca-Cola Company 1994 - 2000
Skills
Team Effectiveness, Leadership Development, Organizational..., Team Leadership, Presentation Coaching, Executive Coaching, Business Coaching, Workshop Facilitation, Executive Facilitation, Organizational..., Talent Management, Training, Succession Planning, Performance Management, Facilitation
Education
UNC Chapel Hill
Doctor of Philosophy (Ph.D.), Organizational Development
Hunter College
Master of Social Work (MSW), Social Work
Erlanger Health System January 2004 - Present
CIGNA January 2001 - January 2004
Erlanger Medical Center July 1995 - January 2001
Skills
Transplant, Case Managment, Nursing, BLS, Patient Safety, Hospitals, Inpatient, Healthcare Management, Acute Care, EMR, Nursing Management, Case Management, Critical Care, Medicine, Healthcare, Medical/Surgical, Dialysis, Healthcare Information..., Clinical Research
Education
The University of Tennessee at Chattanooga 2007 — 2011
Bachelor's Degree, BSN
Chattanooga State Community College 1991 — 1995
RN, Registered Nursing/Registered Nurse
Cigna October 2004 - Present
Coach July 2012 - August 2013
Unum September 1998 - June 2004
Inner City Development Corporation December 1997 - June 1998
Skills
Call Centers, Team Leadership, Customer Service, Access, Management, Process Improvement, Microsoft Excel, Microsoft Word, Healthcare, Outlook, Data Entry, Microsoft Office, Windows 7, Lotus Notes, Health Insurance, Microsoft Applications,..., Appeals, Accounts Payable, Accounts Receivable, Banking, Auditing, Accounting, Payroll, Microsoft Powerpoint, Training
Education
University of Phoenix-Chattanooga Campus 2008 — 2011
Bachelor of Science (BS), Business Management
Long Beach City College 1991 — 1994
Counseling Psychology
Chattanooga State Community College 1989 — 1991
Counseling Psychology
East Tennessee State University 1988 — 1989
Accounting and Business/Management
Tyner High School 1984 — 1987
High School Dipolma, Accounting
Cigna July 2013 - Present
Aetna 2011 - 2013
Sentry Insurance February 2010 - February 2011
Allstate November 2004 - April 2009
Nationwide Insurance March 2001 - November 2004
Skills
General Insurance, Commercial Insurance, Employee Benefits, Medicare, Property & Casualty..., Sales, Accounting, Bookkeeping, Disability Insurance, Sales Management, Customer Service, Compliance, Brokers, Life Insurance, Health Insurance, Variable Life, Liability, Casualty, Workers Compensation, Retirement Planning, 401k, Employee Training, Legal Liability, Automotive, Residential Homes, Underwriting
Education
Clarion University of Pennsylvania 1995 — 2008
Bachelor of Business Administration (B.B.A.), Accounting
Ludvik Electric May 2014 - Present
Assemblers Inc May 2012 - May 2014
Cigna January 2012 - May 2012
BlueCross BlueShield of Tennessee July 2008 - May 2011
Skills
Recruiting, Customer Service, Internet Recruiting, Microsoft Office, Microsoft Word, Marketing, Training, Employee Benefits, Leadership, Employee Relations
Education
Chattanooga State Community College
Travelers September 2014 - Present
iTech Solutions December 2013 - September 2014
Cigna 2008 - 2013
The Hartford 2005 - 2008
MassMutual Financial Group 1997 - 2005
Travelers 1991 - 1997
Aetna 1987 - 1991
Skills
Strategic Leadership, IT Strategy, Strategic Planning, Strategic Partnerships, Matrix Leadership, Managing multiple..., Managing Offshore Teams, Offshore Outsourcing, Cross-functional Team..., Managing Multi-Million..., Healthcare, Team Leadership, Enterprise Risk..., Managing Technical..., Property & Casualty..., Financial Services, IT Infrastructure..., Program Management, Applications..., Project Management, 24x7 Production Support, Data Warehousing, Risk Management, SDLC, Managing Project Budgets, Agile & Waterfall..., Partnerships, Change Management, Collaborative Problem..., Negotiation, Priority Management, Influential Communicator, MS Project, Microsoft Excel, Written & Oral..., Customer Centric..., Organizational..., Release Management, Process Improvement, Process Optimization, Managing Processes, SharePoint, Clarity, Performance Appraisal, Dashboard Metrics, Lessons Learned, Project Coordination, Service Level Agreements, Multilingual
Education
The George Washington University
Advance Master's Certification in Project Managment
City University of New York-Hunter College
Bachelor's degree, Computer Science
Aon Hewitt October 2013 - Present
CIGNA December 2010 - May 2013
Cigna January 2002 - December 2010
Otis Elevator Company November 1997 - December 2000
Skills
Healthcare Management, HIPAA, Hospitals, Healthcare Information..., Clinical Research, Managed Care, Medical Terminology, Nursing, Medicare, EMR, Medicaid, EHR, Public Health, Inpatient, Medical Billing, Revenue Cycle, Medical Coding, Medical Records
Education
Charter Oak State College
Associate in Science Degree in Business
Charter Oak State College
Bachelor of Science (B.S.), Pursuing Bachelor of Science in Business - Anticipated graduation: June 2016
Hartford College for Women
American Bar Association Paralegal Certificate
Kenney Photography October 2011 - Present
T-Mobile February 2008 - January 2012
CIGNA March 2002 - October 2007
Skills
Photography, Photography Studio, Small Business Online..., Social Networking, Graphic Design, Photoshop, Office Apps, Microsoft Excel, Microsoft Office, Customer Service, Customer Service..., Customer Service..., Set Design, Studio Lighting, Studio Photography, Wedding Photography, Wedding Coordinating, Wedding Photojournalism, Portraits, Portrait Photography, Senior Portraits, Fashion Photography, Commercial Photography, Food Photography, Logo Design, Wordpress, Blogging, Facebook Marketing, Social Marketing, Product Design, Web Typography, Graphic Arts, Photo Shoot Production, Model Portfolios, Executive Headshots, Wedding Albums, Cooking, Chess, Food Service, Foodie, People Skills, Computer Graphics, Computer Building, Adobe Creative Suite, Adobe Bridge, Lightroom, Photo Editor, Travel, International, Empathy
Education
Chattanooga State Community College
Cigna October 2014 - Present
Window Genie May 2010 - September 2014
City Cafe September 2011 - January 2014
AAA Parking May 2009 - December 2009
Skills
Customer Service, Project Management, Management, Team Leadership, Microsoft Office, Leadership, Microsoft Excel, Program Management, Project Planning, Team Management, Operations Management, Business Analysis, Team Building, Training, PowerPoint
Education
The University of Tennessee at Chattanooga 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Entrepreneurship
Chattanooga State Community College 2007 — 2009
Associate of Science (A.S.), Media Technologies
Cigna February 2014 - Present
Deloitte February 2013 - February 2014
Frazier Brothers LLC December 2011 - December 2013
Deloitte Consulting June 2012 - August 2012
Cogo's January 2009 - August 2010
2008 - 2009Ponderosa Steakhouse January 2008 - August 2009
Skills
Java, Microsoft Office, HTML, JavaScript, CSS, SQL, C#, Windows, Windows 7, Visio, C++, Microsoft Excel, .NET, Information Technology, Networking, Visual Basic, Database Design, Testing, VBA, Security, Microsoft SQL Server, Web Development, MySQL, Operating Systems, Data Analysis, ASP.NET, Database Administration, jQuery, HTML 5, XML, Project Management, Analysis, Business Analysis, Information Security, Databases, Programming, VB.NET, Access, Business Rules, Corticon, Java Enterprise Edition, Eclipse
Education
Clarion University of Pennsylvania 2009 — 2012
Bachelor's Degree, Information Systems
Cigna May 2012 - Present
Skills
Nutrition, Wellness Coaching, Public Speaking, Wellness, Healthcare, Teaching
Education
Clark Atlanta University
Bachelor of Science (B.S.), Nutrition
Saint Louis University
Master of Science (MS), Nutrition and Dietetics, Dietetics and Clinical Nutrition
Cigna September 2014 - Present
WeWork October 2012 - June 2014
Bloomberg November 2011 - October 2012
Bloomberg BusinessWeek December 2009 - November 2011
BusinessWeek Digital March 2008 - March 2010
Harvard Business School Publishing 2005 - March 2008
Debut Publishing 2005 - 2006
Proxicom 1999 - 2004
Education
Hunter College
BA, Computer Science, Math
Cigna June 2012 - September 2015
Purpose Rising Inc. June 2007 - January 2013
Pfizer January 2007 - December 2010
Bank of America October 2003 - June 2006
Skills
Talent Acquisition, Coaching, Resume Writing, Career Counseling, Human Resources, Corporate Recruiting, Life Coaching, Consulting, Wellness, Talent Management, Management, Onboarding, Recruiting, Leadership, College Recruiting, Leadership Development, Organizational..., Strategy, CRM, Sourcing, Employee Benefits
Education
Clark University 2000 — 2002
MBA, Human Resources
Clark University 1996 — 2000
BA, Government & International Relations
Life Purpose Institute 2007 — 2008
CC, Career Coaching, Life Purpose Coaching, Life Coaching
Institute for Integrative Nutrition 2011 — 2012
Certified Holistic Health Counsellor/ ADP, Holistic Health & Wellness Counselling
Meditab Software, Inc. - Cosmetic & Plastic Surgery August 2012 - Present
BreatheAmerica, Inc December 2014 - 2014
Nsoro March 2010 - August 2012
Steven B. Stubblefield, M.D., F.A.C.C. April 2002 - February 2005
Cigna February 2000 - April 2002
Skills
MS Office Suite, Oracle Applications, Sales Operations, Business Management, Medical Management, Medical Billing, Medical Terminology, Team Leadership, Mentoring, Creative Problem Solving, Time Management, Project Management, Implementation..., EMR Training, Training Facilitation, Training Delivery, Train New Employees, Train the Trainer, Microsoft Excel, Management, Telecommunications, Budgets, Microsoft Office, Vendor Management, Customer Service, UMTS, Wireless, Troubleshooting, Process Improvement, Integration, Testing, Cellular Communications, Customer Satisfaction, Program Management, Training
Education
Chattanooga State Community College 1993 — 1996
Associates of Science, Biology
Cigna August 2013 - Present
Cigna February 2005 - August 2013
Aetna April 2004 - February 2005
SureCare Direct, Inc. March 1999 - February 2001
Skills
Requirements Gathering, SDLC, Business Analysis, Process Improvement, Business Requirements, Vendor Management, Requirements Analysis, Resource Management, PMP, Agile Methodologies, Business Process, Software Documentation, Visio, Analysis
Education
Christopher Newport University 1981 — 1985
Bachelor of Science (BS), Computer Science
FNA Insurance Services, Inc. July 2014 - Present
PGP May 2005 - June 2014
Cigna October 1996 - November 1999
Vytra/ChoiceCare June 1993 - October 1996
Elderplan February 1986 - February 1992
Skills
Strategic Planning, Long-term Care, Group Insurance, Disability Insurance, Term Life Insurance, Employee Benefits, Underwriting, Health Savings Accounts, Selling, Brokers, Life Insurance, Sales Management, Health Insurance, Insurance, Sales Operations, Account Management, COBRA, Benefits Administration, Retirement, Customer Service, Medicare, Microsoft Office, Negotiation, Whole Life, Public Speaking, Flexible Spending..., Fixed Annuities, Lead Generation, Microsoft Word, Microsoft Excel, 401k, Dentistry, New Business Development, Sales
Education
City University of New York
Levittown Memorial HS
Nassau Community College
Cigna May 2015 - Present
CIGNA May 2012 - May 2015
UT Southwestern Medical Center June 2010 - April 2012
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2009 - May 2010
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2008 - April 2009
Illinois Department of Public Health October 2005 - March 2008
Skills
Coaching, Training & Development, Compliance Audits, Group Presentations, Project Coordination, Management, Utilization Management, Process Improvement, Quality Auditing, Employee Training, Disease Management, Hospitals, Nursing, Case Managment, Healthcare, Treatment, Case Management, Customer Service, HIPAA, Managed Care, Medicaid, Medicare, Physicians, Quality Improvement
Education
Chicago State University 1992 — 1997
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Bedford Stuyvesant Restoration Corporation October 2013 - Present
Various Locations November 2002 - Present
CIGNA January 2010 - Present
New York City Department of Health and Mental Hygiene October 2012 - January 2013
MediFit Corporate Services January 2006 - January 2010
Skills
Microsoft Office, Customer Service, PowerPoint, Research, Windows, Teaching, Public Health, Zumba, Spinning, Wellness Coaching, Employee Wellness, Pilates, Weight Management, Fitness for Seniors, Presentations, Exercise Training, Personal Training, Fitness Training, Wellness
Education
Brooklyn College 2010 — 2013
Master of Public Health (MPH)
Springfield College
Bachelor of Science (BS), Applied Exercise Science
Humana September 2003 - Present
Great American Insurance September 2000 - September 2003
ENTEX 1997 - 2001
CIGNA August 1988 - August 1997
Skills
Business Process..., Six Sigma Yellow Belt, Management, Six Sigma, PMP, Process Improvement, Business Analysis, Visio, PMO, Program Management, Project Management, IT Strategy, Financial Reporting, Financial Analysis, Spreadsheets, Data Analysis, SharePoint, Microsoft Excel
Education
Cincinnati State Technical and Community College 1989 — 1991
Computer Science
NaviNet July 2011 - Present
Horizon BCBSNJ March 2011 - Present
State of New Jersey Health Information Technology Commission September 2011 - December 2012
Hartford Consulting Group October 2010 - March 2011
Eclipsys December 2008 - October 2010
AvcomEast 2008 - 2008
CIGNA 2002 - 2007
Surebridge, Inc. April 2000 - September 2001
Lightbridge October 1994 - April 2000
Thomson Financial 1991 - 1994
Skills
Professional Services, Global Operations, Data Center, Technology Architecture, IT Strategy
Education
Clark University 1982 — 1988
MBA Program
Colby College 1974 — 1978
BA, Business, Human Development
Cigna October 2013 - Present
Strategic Staffing Solutions July 2013 - October 2013
SUPERVALU December 2009 - January 2013
United Health Group July 2003 - December 2009
Williams Communications January 1991 - August 1999
Continental Bank 1976 - 1991
Skills
Troubleshooting, Customer Service, Telecommunications, Call Center, Vendor Management, Avaya, Project Management, Management, Team Building, Cisco Technologies, Avaya Site..., Unity, IP, Cisco Call Manager, Team Leadership, Cisco IP Telephony..., Disaster Recovery, Business Analysis, Call Centers, Switches, System Administration, Networking, IT Management, IT Operations, Process Improvement, Technical Support, Cisco IOS, Change Management, Analysis, Cisco VoIP, Enterprise Software, Telephony, VoIP, Visio, LAN-WAN, System Deployment, IT Service Management, Databases
Education
Hennepin Technical College
Roosevelt University
Chicago State University
n/a
Lindblom Tech
Optum June 2014 - Present
Diamond Plate Marketing September 2013 - June 2014
EnerNOC March 2010 - August 2013
EnerNOC March 2010 - August 2013
CIGNA September 2004 - April 2010
CIGNA June 2001 - September 2004
CIGNA May 1995 - May 2002
Aetna April 1989 - April 1994
Travelers April 1978 - April 1987
Skills
Integration, Data Center, CRM, Vendor Management, ITIL, Program Management, Project Management, Networking, Outsourcing, Team Leadership, Process Improvement, Change Management, Disaster Recovery, Product Management, IT Management, Operations Management, Strategic Planning, Telecommunications, Contract Management, Project Planning, Team Management, Cross-functional Team..., Negotiation, IT Operations, Troubleshooting, Strategy, Management, Business Process, Leadership, Service Delivery, Databases
Education
Charter Oak State College
Liberal Arts
Manchester Community College
AS, Computer Science
Delaware Valley Regional Planning Commission January 2014 - Present
Greene Tweed & Co. September 2013 - January 2014
Cigna August 2005 - September 2013
SolomonEdwardsGroup April 2004 - August 2005
Conde Nast September 2002 - April 2004
Skills
Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Variance Analysis, SEC filings, Accounting, Sarbanes-Oxley, Auditing, GAAP, General Ledger, Account Reconciliation, Process Improvement, Internal Audit, Financial Modeling, Hyperion Enterprise, Budgets, Financial Accounting, Internal Controls, Finance, US GAAP
Education
Saint Joseph's University - Erivan K. Haub School of Business 2010 — 2012
Master, Financial Services
Chestnut Hill College 1996 — 2000
Bachelor Science, Accounting
La Salle University
Prudential Financial/Combined Computer Resources February 2015 - Present
Independent Contract Project Manager February 2014 - February 2015
Innovation Group October 2013 - February 2014
ConnectiCare July 2013 - October 2013
Cigna April 2013 - June 2013
OptumInsight April 2010 - November 2012
WayMark Associates, a SCIOinspire Company November 2009 - April 2010
Primerica Financial Services February 2009 - December 2009
United Healthcare January 2006 - December 2008
B&H Photo Video 2005 - 2006
Skills
Business Analysis, PMP, Coaching and Mentoring, Project Management, IT Management, Process Improvement, Data Warehousing, Software Development, Information Technology, Project Planning, SQL, Visio, Business Intelligence, ERP, Databases, Vendor Management, Access, Project Portfolio..., Cross-functional Team..., Program Management, Business Process, Management, SDLC, Software Project..., Systems Analysis, IT Strategy, Integration, MS Project, Analysis, Business Process..., Leadership, Consulting, Change Management, Requirements Gathering, Team Building, PMO, Data Analysis, Team Leadership, Risk Management, Requirements Analysis, Resource Management, SharePoint, Disaster Recovery, Business Requirements, Project Delivery, Quality Assurance, CRM
Education
Charter Oak State College 2009 — 2010
BS, Business Administration
Cigna October 2003 - Present
Skills
Claim, Employee Benefits, Disability Insurance, Insurance, Underwriting, Brokers, Health Insurance, Benefits Administration, Risk Management, Health Savings Accounts, Medicare, Managed Care, Process Improvement
Education
Chattanooga State Community College 1997 — 2000
Chattanooga State Community College 1996 — 1998
Safe Systems, Inc. (www.safesystems.com) December 2013 - Present
University of Tennessee - Full time student May 2012 - August 2013
Unum March 2007 - April 2012
Cigna March 2002 - March 2007
Skills
Quality Assurance, Technical Writing, ISTQB Certified, Software Testing Life..., Automated Software..., QTP, Fiction Writing, Microsoft Office, Social Media, Customer Service, SQL, XML, Manual Testing, HP Quality Center, HTML, JIRA
Education
The University of Tennessee at Chattanooga 2012 — 2013
Bachelor of Arts (BA), Creative Writing
Chattanooga State Community College 1998 — 2002
Computer Programming
EBG Consulting, Inc. September 1992 - Present
a variety of industry conference, user groups, and communities of interest January 1999 - Present
EBG Consulting, Inc. 2002 - 2012
CIGNA 1978 - 1990
Skills
Agile Methodologies, Requirements Analysis, Business Analysis, Requirements Gathering, SDLC, Business Requirements, Agile Project Management, Requirements Management, Software Development, Project Portfolio..., Workshop Facilitation, Business Process, Business Process..., Software Project..., Analysis, Leadership, PMO, Scrum, Strategic Planning, User Stories, Training, facilitated workhops, Business Architecture, Consulting, Certified Scrum Master..., Product Management, Coaching, Business Intelligence, RUP, Agile, Project Planning, Envisioning, Quality Assurance, Program Management, Process Improvement, agile analysis, Project Management, Systems Analysis, Business Process Design, Change Management, product envisioning, User Acceptance Testing, IT Strategy, Enterprise Architecture, Vendor Management, Integration, Cross-functional Team..., Data Modeling, Business Process..., Agile Product Management
Education
Clark University 1974 — 1978
BS, Psychology & Sociology
University of Pennsylvania 1976 — 1977
General studies, Psychology, Literature
PopHealthCare March 2013 - Present
Olds L.L.C. January 2013 - Present
Bridge to Care Solutions - A Leading Transitional Care Provider March 2014 - July 2014
Blue Cross Blue Shield of Arizona 2012 - 2013
IASIS Healthcare 2010 - 2011
CIGNA 2009 - 2010
CIGNA Healthcare - Cigna Health Plan of AZ - Cigna Medical Group 1993 - 2009
CIGNA - CIGNA Health Plan of AZ - Cigna Medical Group cont. 1993 - 2006
Skills
Vice Presidents, Healthcare Management, National Programs, Medicaid Managed Care, Medicare Advantage, Start-up Implementation, Project Management, Healthcare Consulting, Quality Management, NCQA, PCMH, ACO, SNP, MOC, CCIP
Education
Western International University 2004 — 2006
Master of Business Administration (M.B.A.), Healthcare Business Management, 3.9
Western International University 2001 — 2003
Bachelor of Applied Science (B.A.Sc.), Health Systems Management, 3.9
Clark State Community College 1972 — 1975
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Cloudera March 2015 - Present
eFolioLogic February 2013 - March 2015
Microsoft June 2010 - February 2013
Microsoft November 2006 - July 2010
Microsoft September 2005 - November 2006
Microsoft September 2003 - September 2005
Microsoft September 2001 - September 2003
CIGNA 1996 - 2001
MCI Corporation 1989 - 1996
Skills
Building Business..., Strategic Leadership, Communication, Strategic Partnerships, Business Alliances, Strategic Roadmaps, Customer Advocacy, Cross-functional Team..., Enterprise Software, Business Development, Program Management, Product Mangement, Cloud Computing, Integration, Go-to-market Strategy, Microsoft Technologies, Product Management, Partner Management, Private Cloud, IT Strategy, SaaS, Start-ups, Strategic Alliances, System Deployment, Software Industry, Solution Selling, Business Strategy, Management, Systems Management, Data Center, Thought Leadership, Sales Enablement, Channel Partners, Customer Satisfaction, Strategic Planning, Vendor Management, Leadership, Pre-sales, Product Marketing, Business Planning, Cross-functional..., PaaS, Team Management, Strategy, Strategic Communications
Education
Clark University
BA, English
The UConn Foundation, Inc. October 2007 - November 2013
Talent Asset Group May 2005 - October 2007
CIGNA 1989 - 2005
Skills
Recruiting, Human Resources, Organizational..., Nonprofits, Career Development, Fundraising, Employee Relations, Training, Organizational..., Staff Development, Recruitments, Leadership Development, College Recruiting, Succession Planning, Workshop Facilitation
Education
City University of New York-Herbert H. Lehman College
BA, Education and Psychology
James Monroe High School
Cigna April 2015 - Present
Market Procure Inc July 2007 - April 2015
Macquarie Group 2014 - 2015
Alliance Life Sciences Consulting Group, Inc August 2012 - July 2014
Deutsche Bank April 2010 - August 2012
AIG May 2004 - July 2007
AIG 2003 - 2006
Accenture 1999 - 2004
Skills
Vendor Management, Business Process..., Procurement, Outsourcing, Process Improvement, Global Sourcing, Strategy, Change Management, E-procurement, Management, Strategic Sourcing, IT Strategy, Business Analysis, Analysis, Management Consulting, Cross-functional Team..., Contract Negotiation, Business Process, Program Management
Education
New York University - Leonard N. Stern School of Business 2005 — 2008
MBA, Supply Chain Management and Global Sourcing
Clarkson University 1995 — 1999
Cigna April 2015 - Present
C&L Group, LLC May 2014 - April 2015
Blue Cross Blue Shield of Florida July 2007 - May 2014
Armstrong World Industries July 2005 - July 2007
DuPont Company April 1999 - July 2005
Skills
Six Sigma, DMAIC, Black Belt, Continuous Improvement, Process Improvement, Lean Manufacturing, Operational Excellence, Value Stream Mapping, Process Engineering, Business Process..., DFSS, Business Process Mapping, Root Cause Analysis, Minitab, TQM, Lean Tools, Coaching, Training, Change Management, Cross-functional Team..., Iso 9000, Quality Management, Data Analysis, Operations Management, Process Optimization, 5S, Quality Assurance, Kaizen, Performance Improvement, Lean Management, PDCA, Strategic Planning, Lean Thinking, Green Belt, Process Simulation
Education
Clarion University of Pennsylvania
Bachelor of Arts (BA), Chemistry
Purdue University
Ph.D., Chemistry
Travelers March 2011 - Present
Travelers April 2010 - March 2011
Independent Contractor March 2009 - March 2011
CIGNA February 2009 - April 2010
The Hartford June 2002 - December 2008
Business Improvement Services 1996 - 2002
Knowledge Based Systems, Inc 1994 - 1996
Wizdom Systems, Inc. 1992 - 1994
Potomac Systems Engineering 1986 - 1992
USN 1966 - 1986
Skills
Program Management, Business Process..., Cross-functional Team..., Strategic Planning, Management, Business Requirements, Research, SDLC, Process Improvement, Six Sigma, PMP, Requirements Analysis, Business Process, Process Engineering, Integration, Analysis, Strategy, Project Planning, Training, Leadership, Business Strategy, Business Analysis, Vendor Management, Project Management
Education
George Mason University 1996 — 1998
The Institute of Public Policy
Naval Postgraduate School 1980 — 1982
MS, Operations Research
Charleston Southern University 1972 — 1974
BS, Mathematics and Physics
Bank of America March 2011 - September 2011
CIGNA March 2010 - October 2010
Aetna, INC. April 1998 - December 2008
Harleysville Insurance January 1990 - April 1998
Skills
JCL, CICS, VSAM, COBOL, IDMS, Unix, Excel, Endevor, Outlook, SQL, ClearCase, IBM Utilities, Visio, Datastage, Mainframe, TSO, Fileaid, DB2, Easytrieve, MVS, Word, SPUFI, Xpediter, QMF, IBM Mainframe, IMS DB/DC, DB2/SQL, ISPF, Windows, OS/390, Microsoft Office, Visual Basic, Linux, SDSF, ETL, Data Warehousing, Requirements Analysis, Databases, Analysis, Programming
Education
Clarion University of Pennsylvania 1976 — 1980
Bachelor of Science, Computer Science
Clarion University of Pennsylvania
Bachelor of Science (B.S.)
Cupeez LLC January 2013 - Present
Cigna August 2012 - Present
ING December 2007 - August 2012
Nationwide Insurance 2005 - 2007
Skills
Project Management, RFP experience, Salesforce.com..., Sales Operations, Writing, Supervising, ATM networks, ACH, Legal Assistance, Copy Editing, Call Centers, Concur, Inside Sales, Insurance
Education
Charter Oak State College
Bachelor of Arts (B.A.), English/Writing, 3.89
Middlesex College 2000 — 2002
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities, 3.9
Cigna June 2013 - Present
CIGNA Group Insurance August 2010 - June 2013
Ford Motor Credit Company December 1996 - April 2008
Skills
Health Insurance, Medicare, Medicare Advantage, Financial Companies, Customer Service..., Provider Relations, Data Analysis, Project Management, General Ledger, Healthcare, Process Improvement, Team Leadership, Negotiation, Research
Education
Strayer University-Tennessee 2009 — 2011
Master of Public Administration (MPA), Public Administration
Middle Tennessee State University 1997 — 2003
Bachelor of Science (BS), Political Science and Government
Chattanooga State Community College 1992 — 1996
Associate of Science (A.S.), Political Science and Government
Xylem Inc. March 2015 - Present
Towers Watson November 2013 - March 2015
The Mary P. Dolciani Math Learning Center at Hunter College August 2012 - June 2013
Manhattan Center for Science and Mathematics January 2013 - May 2013
The Churchill School and Center August 2011 - June 2012
Revolution Prep August 2010 - October 2011
Mercer Human Resource Consulting June 2009 - July 2010
CIGNA May 2008 - August 2008
Skills
Mathematics, Excel, Word, PowerPoint, Tutoring, Bengali, Smartboard, Teaching, Training, Actuarial Science, Data Analysis, Lesson Planning, Statistics, Microsoft Office, Employee Benefits, Analysis, Microsoft Word
Education
City University of New York-Hunter College 2010 — 2013
M.A., Adolescent Education - Mathematics
The University of Connecticut 2005 — 2009
B.A., Actuarial Science
Xerox June 2008 - Present
Community Health Network of CT July 2001 - June 2008
Cigna April 1990 - January 2000
Skills
Management, Project Management, Operating Budgets, Manage Client..., Organizational..., Strategic Leadership, Organic Growth, Continuous Improvement, Business Process..., Healthcare Management, Medicaid, Medicaid Managed Care, Eligibility, Call Center..., Managerial Finance, Outsourcing, Document Management, Business Workflows, Process Improvement, Organizational..., Human Resources, Microsoft Office, Solution Selling, Solution Implementation, Health Insurance, Managed Care, Government Contracting, Contract Management, Contract Negotiation, Mentoring Of Staff, Operations Management
Education
Charter Oak State College
Bachelor's degree, Business Administration and Management, General
CIGNA Healthcare February 2012 - Present
Cigna September 2010 - January 2012
Oil City Presbyterian Nursing Home 2009 - 2010
UPMC 2000 - 2010
UPMC 1976 - 2000
Knoll Pharmaceutical 1986 - 1987
Skills
Certified Diabetes..., Certified Insulin Pump..., Certified BLS Instructor, Certified Group..., ACLS Certified, IV Therapy, PICC line care, Cardiac monitor...
Education
University of Pittsburgh 1984 — 1986
Bachelor of Science (BS), Health/Health Care Administration/Management
Clarion University of Pennsylvania 1974 — 1976
Associate's degree, Registered Nursing/Registered Nurse
Cigna July 2014 - Present
City Colleges of Chicago July 2013 - July 2014
Xerox Services January 2013 - July 2013
U.S. Cellular October 2010 - December 2012
U.S. Cellular October 2008 - December 2012
Skills
Cellular Communications, Wireless, Customer Retention, CDMA, Customer Experience, Call Centers, 4G, Customer Satisfaction, LTE, Telecommunications, Captivate, Wireless Networking, Training, Higher Education, Customer Service, Coaching, Team Building, Management, Team Leadership
Education
City Colleges of Chicago-Harold Washington College 2008 — 2010
University of Illinois at Urbana-Champaign 2003 — 2007
Bachelor of Arts (BA), English
Cigna July 2013 - Present
Baruch College 2010 - 2013
Baruch College 2010 - 2013
Montclair State University 2008 - 2010
Montclair State University 2008 - 2010
New York University 2005 - 2008
The Juilliard School 2002 - 2005
New York University 2000 - 2002
Florida Atlantic University 1997 - 2000
Skills
Student Development, Student Affairs, Higher Education, Program Development, Academic Advising, Writing, Acting, Employee Training, Workshop Facilitation, Coaching, Event Planning, Program Management, Supervision, Staff Development, Creative Problem Solving
Education
City University of New York City College 2011 — 2016
Master of Fine Arts (MFA), Creative Writing
New York University 2000 — 2002
Masters, Higher Education/Higher Education Administration
Florida Atlantic University 1993 — 1997
Bachelor of Arts (BA), Sociology
CIGNA December 2008 - Present
EDMC July 2007 - December 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Java, PeopleSoft, Oracle, Public Speaking
Education
Clarion University of Pennsylvania 2003 — 2007
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Cigna November 2013 - Present
Highmark September 2011 - November 2013
Health Dialog August 2011 - December 2011
Health Dialog February 2008 - May 2011
Health Dialog November 2006 - February 2008
UPMC, Rx Partners, LTC January 2003 - November 2006
UPMC, Rx Partners, LTC August 2001 - January 2003
UPMC, Living at Home Program January 1999 - July 2001
AMPN Pharmacy Services, Oakland April 1995 - December 1998
various retail stores May 1991 - March 1995
Skills
Pharmacy, Medication Therapy..., Managed Care, Pharmacists, Pharmacy Benefit..., Healthcare Management, Healthcare, Utilization Management, Healthcare Information..., Clinical Research, Medicare, Ambulatory Care, Medicare Part D, Clinical Pharmacy, Clinical Trials, Health Policy, Medicaid
Education
Champlain College 2012 — 2013
Master's degree, Health/Health Care Administration/Management, 4.0
Champlain College 2012 — 2013
Graduate Certificate in Health Care Quality Improvement, Health/Health Care Administration/Management, 4.0
Champlain College 2012 — 2013
Graduate Certificate in Health Care Information Systems, Health/Health Care Administration/Management, 4.0
University of Pittsburgh, School Of Pharmacy 1986 — 1991
Bachelor of Science Degree, Pharmacy
CIGNA August 2011 - Present
The Upside Town March 2010 - August 2011
Reliance Standard Life July 2007 - February 2010
Skills
Employee Benefits, Sales, Disability Insurance, Management, Advertising, Mobile Devices, Sales Process, Insurance, Customer Service, Account Management, Analytics, Cold Calling, Health Insurance, Trade Shows, Life Insurance, New Business Development, Business Development, Marketing, Marketing Strategy, Leadership, Sales Management, Training, Strategic Planning
Education
Penn State University 2001 — 2005
Bachelor of Science (B.S.), Finance and International Business
Charles University in Prague 2004 — 2004
CIGNA November 2008 - Present
Fannie Mae 2006 - 2008
FedEx 1997 - 2006
Skills
Strategic Sourcing, Sourcing, Supply Management, Project Management, Contract Negotiation, Supplier Negotiation, Supplier Diversity, Leadership, Management, Spend Analysis, Contract Management, Performance Management, Negotiation, Human Resources
Education
Dowling College 2001 — 2003
Master Business Administration, General Management
Clark Atlanta University 1997 — 2001
Bachelor of Arts, Business Administration
Central High School
Cigna February 2014 - Present
Liberty Mutual Insurance 2013 - 2014
Liberty Mutual May 2011 - 2013
Ricoh Americas Corporation 2009 - June 2011
Swedish Medical Center February 2006 - February 2009
BAM, Business Arts Management 1990 - 2009
City of Bellevue June 2003 - February 2006
City of Kent October 2001 - July 2003
Recall, Division of Brambles Int'l January 2001 - October 2001
CDCOM, Inc January 1995 - December 2000
Skills
Change Management, Program Development, Program Management, Enterprise Content..., Project Management, Document Management, SharePoint, Vendor Management, Business Process..., Process Improvement, Leadership, Team Leadership, Integration, Business Process, Project Planning, Management, Strategic Planning, Strategy, Software Documentation, Analysis, Information Management, Team Building, CRM, Enterprise Software, Training, Enterprise Architecture, Professional Services, Content Management, Access, Knowledge Management, Business Analysis, Databases, Consulting, Disaster Recovery, Governance, Business Intelligence, Visio, Requirements Gathering, Policy, Information Architecture, ERP, Records Management, Information Technology, Budgets, Requirements Analysis, Coaching, SDLC, Document Imaging, IT Strategy, Project Portfolio...
Education
Prosci Incorporated 2009 — 2011
Prosci Certified Instructor, Change Management Professional Instructor
City University of Seattle 2004 — 2009
BS, Dual Degree: BA +Project Management
SharePoint Training 2008 — 2008
SharePoint, Designer
Certified Records Manager, ICRM 2002 — 2003
CRM, Certified Records Manager
Certified Document Integration Architect, CDIA 2001 — 2001
CDIA, Certified Document Integration Architect
Certified Scrum Master
Scrum Master, Project Management, Agile Methodology
TIAA-CREF August 2014 - Present
JPMorgan Chase August 2013 - August 2014
Cigna August 2012 - August 2013
The Center for Internet Security April 2012 - August 2012
JPMorgan Chase July 2011 - March 2012
JPMorgan Chase September 2010 - June 2011
JPMorgan Chase February 2010 - September 2010
Computer Associates May 2008 - August 2008
Marshall University CEGAS - VISE Project August 2007 - May 2008
Computer Associates June 2007 - August 2007
Education
Marshall University 2007 — 2009
M.S., Technology Management, Concentration in Information Security
Clarkson University 2003 — 2007
B.S., Information Systems & Business Processes
CIGNA January 2009 - Present
Sally White & Associates June 2008 - January 2009
"privately owned" January 2008 - June 2008
TRW February 2001 - March 2003
Education
Dallas Baptist University 2007 — 2009
Master in Management, Human Resource
Christopher Newport University 2002 — 2005
BS in Government Administration, Public Management
Arbitration & Business Consulting November 2008 - Present
Navigant Consulting January 1998 - November 2008
International Insurance Company March 1994 - January 1998
CIGNA November 1981 - March 1994
CIGNA Property & Casualty 1981 - 1994
Skills
Workers Compensation, Compliance, Surety Bonds, Claims, Insurance, Reinsurance, Arbitration, Property & Casualty..., Claims Management, Insurance Claims, Commercial Insurance, Litigation Management, Claim, Risk Assessment, Risk Management, Health Insurance, Fraud, Commercial Lines, Excess, Corporate Law, Dispute, Leadership, Personal Injury, Subrogation, Brokers, Financial Risk, Civil Litigation, Investigation, Corporate Governance, Life Insurance, Actuarial Science, Captives, Liability Analysis, Accident, Employee Benefits, Financial Services, Forensic Accounting, Legal Assistance, Executive Management
Education
Temple University - James E. Beasley School of Law 1973 — 1976
Juris Doctor (J.D.), Law, Cum Laude
Chatham University 1967 — 1971
Bachelor’s Degree, Political Science, History, Cum Laude
Harleysville Insurance July 2011 - Present
OneBeacon Insurance October 2001 - July 2011
Reliance Insurance 1998 - 2001
PricewaterhouseCoopers 1996 - 1998
Coopers &Lybrand 1993 - 1996
Cigna 1985 - 1993
Royal Insurance 1973 - 1985
Skills
Insurance, SDLC, Risk Management, Financial Risk, IT Strategy, Process Improvement, Technology Management, Emerging Technologies, Management, Reinsurance, Leadership, Claim, Underwriting, Visio, Outsourcing, Business Analysis, Enterprise Risk..., Business Intelligence, Enterprise Architecture, PMO, Integration, Project Portfolio..., Vendor Management, Program Management, Consulting, Business Process..., Strategic Planning, Requirements Analysis, IT Management
Education
Massachusetts Institute of Technology - Sloan School of Management 2006 — 2007
Executive Certificate, Technology and Operations Management
Saint John's University 1975 — 1978
MBA, Management Science
City University of New York City College 1966 — 1971
BS, Mathematics
Cigna September 2010 - Present
Skills
Insurance, Customer Service, Claims Management, Leadership, Microsoft Office, Outlook, Team Building, Access, Human Resources, Coaching, Leadership Development, Management, Microsoft Excel, Process Improvement, Public Speaking, Social Networking, Time Management
Education
Clarion University of Pennsylvania 2004 — 2008
Bachelor's degree, Mass Communication/Media Studies
Cigna September 2004 - Present
Education
Chattanooga State Community College
Psychology
Cigna August 2013 - Present
RNA Distribution January 2010 - December 2012
Skills
Customer Relations, Customer Service, Leadership, Logistics, Management, Call Centers, Shipping, Operations Management, Process Improvement, Supply Chain, Warehousing
Education
Chicago State University 2006 — 2009
Master of Business Administration (MBA), Marketing
Conner Strong & Buckelew July 2014 - Present
Aon Risk Solutions January 2014 - July 2014
Thomas Rutherfoord, Inc. June 2005 - January 2014
USI 2001 - 2005
The Graham Company 1993 - 2001
Johnson & Higgins 1996 - 1996
Cigna October 1990 - October 1993
Skills
Property & Casualty..., Commercial Insurance, Casualty, Liability, Insurance, Workers Compensation, Commercial Lines, Umbrella Insurance, Risk Management, Enterprise Risk..., Brokers, Professional Liability, General Insurance, Underwriting, D&O, Legal Liability, Insurance Brokerage, Account Management, Negotiation, Analysis, Customer Service, Inland Marine, Employment Practices..., Property
Education
City University of New York-Hunter College 1983 — 1987
Economics
Cigna March 2014 - Present
UPMC September 2011 - March 2014
Service Access & Managment, Inc. September 2010 - December 2010
Skills
Customer Service, Group Therapy, Mental Health Counseling, Crisis Intervention, Fundraising, Psychology, Time Management
Education
Clarion University of Pennsylvania 2007 — 2011
Bachelors, Psychology
Office Team February 2014 - Present
Cigna 2009 - Present
Daimler Trucks North America July 2011 - December 2013
Warner Pacific College July 2010 - September 2010
Skills
Human Resources, Employee Relations, Recruiting, Employee Benefits, Team Building, Process Improvement, Performance Management, Talent Management, Compensation Analysis, Competitive Analysis, Employee Training, Healthcare, Interviews, Management, Troubleshooting, HRIS, Benefits Administration, Time Management, Training, Program Management, Strategic Planning, Data Entry, Leadership, Administration, New Hire Orientations, Sales, Networking, College Recruiting, Coaching, Policy, Organizational..., Research, Job Evaluation, FMLA, QuickBooks, Accounts Payable, Accounts Receivable, Brand Development
Education
Clark College 2012 — 2014
Associates, Health Services/Allied Health/Health Sciences, General
Unum January 2014 - Present
Cigna August 2012 - January 2014
Northside Learning Center May 2009 - August 2012
Fron Runner Athletics August 2007 - August 2008
Skills
Exceptional management..., Sales, Higher Education, Customer Service, Team Building
Education
The University of Tennessee at Chattanooga 2007 — 2011
Bachelor of Science, Exercise Science Pedagogy K-12
The University of Tennessee at Chattanooga 2007 — 2011
Bachelors of Science, Exercise Science
Chattanooga State Community College 2006 — 2007
Notre Dame High School 1999 — 2003
Cigna July 2015 - Present
Team Beachbody Coach February 2014 - Present
Heritage Valley Health System September 2013 - July 2015
Heritage Valley Health System July 1996 - September 2013
McLeod Regional Medical Center June 1994 - June 1996
Skills
ACLS, Patient Safety, BLS, Hospitals, Healthcare, EMR, Healthcare Information..., Critical Care, ICU, Healthcare Management, Medication..., EMR Training, Direct Patient Care, Auditing, HIPAA, BCLS, Nursing Process, Nursing Management, Clinical Documentation, EHR, Physician Relations, Medical Terminology, Nursing, Quality Improvement, CPR Certified
Education
Penn State University 2012 — 2013
BSN, Registered Nursing/Registered Nurse
Community College of Beaver County 1992 — 1994
Associate's degree, Registered Nursing/Registered Nurse
Clarion University of Pennsylvania 1988 — 1990
General Studies
Cigna June 2013 - Present
Unum 2011 - June 2013
HCA August 2003 - June 2011
HCA August 2003 - June 2011
Skills
Administrative..., Outlook, Customer Service, Event Planning, Healthcare, Management, System Administration, Team Leadership, Project Planning, PowerPoint
Education
Chattanooga State Community College 1987 — 1989
The University of Tennessee at Chattanooga
Cigna October 2012 - Present
Northwest Georgia Bank December 2000 - October 2012
Education
East Tennessee State University 2007 — 2009
Bachelor's of Science, Sport and Leisure Management
Chattanooga State Community College 2005 — 2007
Associate's degree, Sport and Fitness Administration/Management
Best Buy November 2014 - Present
Wilkins Research May 2014 - October 2014
Childcare Network June 2013 - December 2013
Convergys October 2012 - March 2013
Cigna August 1998 - February 2002
Skills
Portrait Photography, Customer Service, Sales, Retail, Copying, Stocking, Data Analysis, Market Research, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Qualitative Research, Research, SPSS, Documentation, Policy, Teaching, Training
Education
Chattanooga State Community College 1994 — 1994
Child Development
Ooltewah High School 1990 — 1994
Diploma
BCBST July 2014 - Present
Wilkins research November 2013 - June 2014
MultiPlan December 2013 - March 2014
CIGNA Healthcare March 2006 - May 2013
CIGNA Healthcare August 1996 - May 2013
Cigna 1996 - 2013
Skills
Claim, Adjusters, Insurance Adjusting, Insurance Background, Client-focused, Implementation..., Customer-focused, Computer-savvy, Tech-savvy, Multi-task & Handle..., Highly detail oriented, Health Insurance, Team-oriented, HIPAA, Provider Relations, Goal Oriented, Employee Benefits, Benefits Administration
Education
Chattanooga State Community College 1997 — 1998
Did not finish, Business Administration and Management, General
Ooltewah High School (graduated w/honors in 1997) 1993 — 1997
Lionbridge Global Sourcing Solutions Inc June 2015 - Present
Clark College July 2012 - Present
Cigna February 2015 - March 2015
Xerox October 2014 - December 2014
Second Step Housing August 2014 - October 2014
CDM In Home Care Services, Vancouver February 2009 - March 2011
US Navy January 1980 - September 1987
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, Public Speaking, Teaching, Leadership, PowerPoint, Community Outreach, Research, Event Planning, Social Media, Creative Writing, Healthcare, Process Improvement, Technical Writing, Volunteer Management, Nonprofits, Editing, Social Networking, Fundraising, Curriculum Development, Team Building, Public Relations, Government, Coaching, Resume Writing, Network Technology, Troubleshooting, Training
Education
Clark College 2012 — 2015
Associate's Degree, IT / Computer Support / Customer Support
Washington State University 1985 — 1987
Unfinished, Microbiology Major, Secondary Education Instruction Minor
Cigna September 2014 - Present
Campbell University May 2014 - January 2015
Take Shape For Life September 2008 - August 2014
University of South Carolina May 2013 - May 2014
Providence Hospitals December 2012 - June 2013
South Carolina Institue of Medicine and Public Health September 2012 - May 2013
Psychology Lab at Hunter College September 2009 - June 2011
Skills
Nutrition, Wellness Coaching, Wellness, Nutrition Education, Weight, Stress Management, Lifestyle, Fitness, Weight Management, Employee Wellness, Nutritional Counseling, Weight Loss Coaching, Public Speaking, Psychology, Grant Writing, Healthcare, Blood Pressure, Statistical Data..., Health Education, Health Promotion, Public Health, Program Development
Education
University of South Carolina-Columbia 2012 — 2014
Master of Public Health (MPH), Health Promotion, Education, and Behavior
Hunter College 2007 — 2011
B.A. (Hons), Psychology, Religion
Marsh & McLennan Companies, Inc. 1989 - 2014
Cigna 1986 - 1989
Skills
Insurance, Risk Management, Underwriting, Life Insurance, Relationship Management, General Insurance, Customer-focused Service, Health Insurance, Call Centers, Customer Service, Employee Benefits, Property, Commercial Insurance
Education
City Colleges of Chicago-Wilbur Wright College 1984 — 1986
General Business, Business Communication
Resurrection College Prep
Graduate
Cigna March 2015 - Present
UPMC Mercy Hospital, Level I Trauma/Burn Center November 2012 - March 2015
UPMC Presbyterian Hospital Emergency Department July 2009 - November 2012
USIS January 2005 - July 2009
Kmart Corporation May 1996 - February 2008
Skills
Training, Customer Service, Hospitals, Detail Oriented, Healthcare, HIPAA, Multi-tasking, Multi-line Phone, Clinical Research, Professional Mentoring, Healthcare Management, Microsoft Office, Comprehensive Crisis..., Public Speaking, Private Investigations, Management, Security Clearance, Sales, Security, Enforcement, Radiology, CPR Certified, Research, Ebola training, EKG, Venipuncture, Hazmat Operations, Hazmat Response, Disaster Response..., Radiation Safety, Radiation Protection, Basic Life Support
Education
Community College of Allegheny College – Boyce Campus 2009 — 2012
Associate of Science, Radiologic Technology
Indiana University of Pennsylvania 1999 — 2002
Bachelor of Arts, Criminology, Geography
Clarion University of Pennsylvania 1998 — 1999
Chemistry
Chartiers Valley High School 1994 — 1998
home 2009 - Present
Sapers & Wallack November 2005 - May 2009
The MONY Group April 2002 - June 2003
Lincoln Financial Group October 1998 - October 2002
Aetna Life & Casualty 1992 - 1998
Balser Companies 1988 - 1992
CIGNA 1969 - 1988
Skills
Retirement, Insurance, Employee Benefits, Executive Pay, Life Insurance, Mutual Funds, Deferred Compensation, Disability Insurance, 401k, Fixed Annuities, Benefits Administration, Retirement Planning, Estate Planning
Education
Charter Oak State College
BA, Business
University of Massachusetts, Amherst
Mathematics
CEO, The Colbert Group, LLC May 2012 - Present
CIGNA 2015 - 2015
The Colbert Group, LLC 2008 - 2015
The Colbert Group, LLC 2008 - 2015
UnitedHealth Group 2013 - 2013
UnitedHealth Group 2013 - 2013
Wellcare Health Plans August 2011 - April 2012
Great American Senior Benefits 2009 - 2010
Combined Insurance Company 2009 - 2009
Accenture August 2002 - November 2008
Skills
Health, Accident, Mortgage Protection, Insurance, Health Insurance, Medicare, Medicare Supplements, Medicare Part D, Bird Dog, Mortgage Marketing, Residential Homes, Commercial Real Estate, Start-ups, Bridge Loans, Strategic Financial..., Real Estate, Underwriting, Life Insurance, Investments, Employee Benefits, Healthcare, Loans, Funding, Project Finance, Venture Capital, Financial Analysis, Small Business, Business Strategy, Due Diligence, Finance, Selling, Business, Mortgage Lending, Strategic Planning, Risk Management, Financial Services, Mergers, Valuation, Executive Management, Asset Managment, Portfolio Management, Management Consulting, Mergers & Acquisitions, Entrepreneurship, Corporate Finance, Financial Modeling, Investment Properties, Banking, Asset Management, Strategic Consulting
Education
Charter Oak State College
Computer Info Systems / Management
Wells Fargo January 2010 - Present
Wachovia Corporation 2003 - August 2010
Merrill Lynch 2000 - 2003
The Wellness Plan of North Carolina 1996 - 2000
CIGNA 1996 - 1996
Skills
Employee Benefits, Leadership, Strategic Planning, Management, Program Management, Strategy, Sales, Business Strategy, Coaching, Account Management, Process Improvement, Strategic Communications, Health Insurance, Integrated Marketing, Public Speaking
Education
Clarke College 1969 — 1973
BA, Economics/Computer Sciences
Towers Watson June 2012 - Present
UnitedHealth Group March 2008 - June 2012
CIGNA May 2007 - March 2008
Prudential Financial November 2004 - May 2007
Skills
Health Insurance, Coaching, Mentoring, Consulting, Talent Acquisition, Employee Benefits, Pharmacy, Recruiting, Outsourcing, Healthcare, Organizational..., Interviews, Talent Management, Hiring, Strategy, Management, Human Resources, Employee Relations, Benefits Administration, Sourcing, Leadership, Account Management, Leadership Development, Program Management, Training, Onboarding, Sales, Business Development, Vendor Management, Applicant Tracking..., College Recruiting, Workforce Planning, Internet Recruiting, Taleo, Performance Management, Technical Recruiting, Deferred Compensation, Executive Search, Executive Management, HRIS, Benefits Negotiation, Employee Engagement, Personnel Management, Succession Planning, HR Consulting, PeopleSoft, Contract Recruitment, Employer Branding, Career Development, New Hire Orientations
Education
City University of New York-Brooklyn College
Bachelors degree, Communications
Johnson College December 2014 - Present
Cigna July 2013 - October 2014
American Musical and Dramatic Academy February 2013 - June 2013
TargetCast tcm February 2011 - July 2012
Young & Rubicam September 2010 - March 2011
Concert.TV December 2009 - December 2010
Interactivation 2009 - 2010
Skills
Advertising, Media Planning, Research, Public Relations, Social Media, Excel, Microsoft Office, Print, Planning, Press Releases, PowerPoint, Writing, Word, Facebook, Editing, Television, Customer Relations, Customer Service, Radio, Film, Twitter, Market Research, Creative Development, Analysis, Magazines, Databases, Online Marketing, Newsletters, Publications, Retail, Annual Reports, Coordination, Books, Awareness
Education
City University of New York City College 2007 — 2010
AMDA
Portage High School
Portage High School
Cigna May 2015 - Present
Morgan, Lewis & Bockius LLP June 2007 - May 2015
Philadelphia District Attorney's Office June 2004 - June 2007
Skills
Litigation, Civil Litigation, Trials, Legal Research, Class Actions, Commercial Litigation, Product Liability, Courts, Westlaw, Legal Writing, Depositions, Litigation Support, Personal Injury, Appeals, Securities Litigation, Criminal Law, Trial Practice, Legal Assistance, Corporate Law, Lexis, Pleadings, White Collar Criminal..., Hearings, Arbitration, Legal Discovery, Torts, Document Review, Toxic Tort, Medical Malpractice, Patent Litigation, Litigation Management, PACER, CaseMap, LiveNote, Jury Trials
Education
Saint Joseph's University 2005 — 2008
Masters, Intelligence Analysis
City University of New York-John Jay College of Criminal Justice 2003 — 2005
Master's Degree, Criminal Justice and Corrections
Pennsylvania State University-Abington Campus 1998 — 2002
Associate's Degree, Administration of Justice
McCarthy Tire Service July 2015 - Present
Ragan Tire, LLC December 2014 - July 2015
Global Medical Imaging February 2006 - November 2014
Flexalloy (Textron Fastening Systems) June 2004 - January 2006
CIGNA August 1999 - October 2003
Skills
Medical Devices, Logistics, Purchasing, Sales Operations, Medical Imaging, Capital Equipment, Process Improvement, Supply Chain Management, Account Management, Supply Chain, Ultrasound, Inventory Management, Cross-functional Team..., Team Building, Microsoft Office 2007, Customer Service, Transportation, Troubleshooting, Invoicing
Education
Charleston Southern University 1999 — 2002
Bachelor of Science, Biology
Gordon College 1992 — 1996
Biology
Gartner January 2015 - Present
Tomra North America, Inc. June 2013 - December 2014
CIGNA March 2012 - June 2013
S3 2012 - 2012
Mediabrands Worldwide 2009 - August 2011
Wahlstrom Group June 2003 - July 2009
OnMoney 1998 - 2002
Prodigy April 1988 - March 1998
Prodigy Services Inc 1988 - 1998
Must Software International 1984 - 1988
Skills
Analytics, Business Intelligence, Product Management, Strategy, Software Development, E-commerce, Product Development, Integration, Enterprise Software, Enterprise Architecture, SharePoint, CRM, Business Analysis, .NET, Microsoft SQL Server, Project Management, Agile Methodologies, Data Warehousing, Databases, SDLC, Web Services, SQL, T-SQL, Software Project..., Cross-functional Team..., Vendor Management, Program Management, Database Design, SSIS, ASP.NET, Disaster Recovery, Management, Web Development, Cloud Computing, Web Applications, SSRS, Business Process, SOA, IT Strategy, IT Management, Requirements Analysis, Agile Project Management, Solution Architecture, Information Technology, Visio, Data Modeling, Application Architecture, Requirements Gathering, ETL, SaaS
Education
Pace University-Pleasantville/Briarcliff Campus 1974 — 1978
MBA, Management Science
City University of New York City College 1970 — 1974
Bachelor Science, Computer Science
Mitsubishi UFJ Trust & Banking Corporation March 2014 - Present
Hewlett-Packard July 2010 - January 2014
Bank of America January 2009 - June 2010
Merrill Lynch May 2007 - December 2009
ThruPoint, Inc March 2007 - May 2007
JPMorgan Chase Bank January 2000 - December 2006
McKinsey & Company 1996 - 2000
CIGNA June 1994 - September 1996
Skills
IT Strategy, VoIP, Disaster Recovery, Business Continuity, Information Technology, Information Security..., Data Center, Vendor Management, Infrastructure, IT Management, Product Management, Enterprise Architecture, IT Service Management, ITIL, IP, PMO, Networking, IT Audit, Information Security, Consulting, RFP, Network Engineering, Cisco Technologies, Risk Management, PMP, Security, Network Security, Network Design, Business Strategy, Solution Architecture, Operational Risk..., IT Risk Management, Managed Services, Service Delivery..., Team Leadership, Product Development, Cost Management, Governance, COBIT, CISA, Business Transformation, Unified Communications, Identity Management, Firewalls, Pre-sales, IT Transformation, CISSP, Internal Audit
Education
New York University - Polytechnic School of Engineering 1998 — 2000
Master of Science (MS), Information Systems Engineering
SUNY Polytechnic Institute 1992 — 1994
Bachelor of Science (B.S.), Telecommunications Engineering
City University of New York 1988 — 1991
Electro-Mechanical Engineering
CIGNA August 2014 - Present
Skills
Oracle, Microsoft Office, ADP Payroll, PeopleSoft, AS400, SAP
Education
Villanova University 2009 — 2011
Masters
Chestnut Hill College
Bachelor of Science Degree
Aetna, INC. 2006 - Present
Aetna/AWCA October 2009 - December 2011
Aetna Workers' Comp Access 2006 - September 2009
CIGNA 1991 - 2005
CIGNA Healthcare 1989 - 2005
Skills
Business Analysis, Medicare, Health Insurance, Sales, Managed Care, Strategic Planning, HIPAA, Insurance, Claim, Vendor Management, Healthcare, Employee Benefits, Recruiting, Workers Compensation, Customer Service, Team Building, Account Management, Process Improvement, Provider Relations, PPO, Visio, Brokers, Disability Insurance
Education
Chatham College 1985 — 1989
Bachelor of Arts (B.A.)
Chatham College 1985 — 1989
Bachelor of Arts (BA), Communication and Media Studies
Cigna April 2014 - Present
Doctors for Health and Wellness February 2013 - Present
Rasa Yoga Center January 2010 - October 2012
Domus Marketing 2007 - 2009
Skills
Public Relations, Event Planning, Social Media Marketing, Yoga, Integrated Marketing, Marketing Communications, Advertising, Digital Marketing, Press Releases, Social Media, Media Relations, Email Marketing, Strategic Communications, Online Advertising, Corporate Communications, Copywriting, Facebook, Crisis Communications, Marketing, Blogging, Marketing Strategy, Account Management, Internal Communications, Publicity
Education
Temple University 2005 — 2007
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Champlain College 2002 — 2004
Associate's degree, Public Relations, Advertising, and Applied Communication
CIGNA January 2008 - Present
Option One Mortgage March 2003 - December 2007
Education
Christopher Newport University
Cigna Healthcare April 2008 - Present
CIGNA April 2001 - Present
CIGNA HealthCare 1993 - 2001
Skills
Healthcare, Health Plans, Managed Care, Health Insurance
Education
Clarion University of Pennsylvania
BS Business Administration, Marketing
The Ohio State University
BS Allied Medicine, Health Information Management
West End Associates Consulting, LLC June 2002 - Present
WellPoint 2005 - 2008
Medscape - Medicalogic 2001 - 2002
Aetna 1993 - 2001
CIGNA Healthcare 1990 - 1993
CIGNA 1990 - 1993
Equicor, Inc 1986 - 1990
Equitable Life Assurance 1975 - 1986
Skills
Health Insurance, Healthcare, Health Policy, Healthcare Information..., Medicare, Managed Care, Vendor Management, HIPAA, SDLC, Process Improvement, Medicaid, Business Analysis, Provider Relations, EMR, Strategic Planning, Healthcare Management, Insurance, EHR, IT Strategy, Visio, Team Building, Healthcare Consulting, Strategy, Hospitals, Program Management, Informatics, Physicians, Employee Benefits, Executive Management, Practice Management, Disease Management, Performance Improvement, Software Documentation, Data Analysis, Leadership
Education
New York University - Leonard N. Stern School of Business 1978 — 1982
MBA, Finance and Management
Clark University 1967 — 1971
BA, Psychology
IBM July 2012 - Present
AT&T Business Solution April 2004 - July 2012
CIGNA 1999 - 2004
Jasmine International May 1996 - April 1997
Skills
Avaya Communication..., Avaya AES, Avaya IP Telephony, Avaya Aura, Avaya, Avaya Site..., Cisco VoIP, LDAP, Visio, Microsoft Excel, Microsoft Office, Cisco Call Manager, MPLS, SIP, Call Center Architecture, PSTN, DHCP, QoS, G.711, g.729, H.323, AT&T Business Direct, aT&T Route It, WAN, six sigma Green belt, MS Project, Access, NICE Call Recording, qfinity, ESS, LSP, Workforce Management, 802.1q, TDMA, T1s, S8700, S8500, S8300, G650, G450, G350, G700, G3R, Modular Messaging, Intuity, IP PBX, Project Management, ACD, Telecommunications, Audix
Education
Rensselaer Polytechnic Institute at Hartford 2001 — 2004
MBA, MIS
Penn State University 1997 — 1998
MS Eng, ElectricalEngineer
Chulalongkorn University 1992 — 1996
B Eng, Electircal Engineer
United Healthcare December 2005 - Present
UnitedHealthcare October 2005 - Present
Americhoice by United Healthcare May 2005 - Present
UNITED HEALTHCARE/AMERICHOICE May 2005 - Present
United Healthcare-Americhoice 2009 - 2010
AmeriChoice May 2005 - October 2005
CIGNA January 2000 - May 2005
CIGNA Healthcare November 2003 - April 2005
CIGNA Healthcare July 1994 - April 2005
CIGNA Healthcare December 2000 - November 2003
Education
City University of New York-Brooklyn College
BS, Health and Nutritional sciences
Brooklyn College
Bachelor of Science, Health and Nutritional Science
Single Mind Consulting July 2015 - Present
InComm May 2015 - July 2015
InComm January 2014 - April 2015
Cigna October 2013 - January 2014
Hewlett-Packard October 2009 - April 2013
Strands January 2008 - December 2008
Oregon OSHA May 2007 - January 2008
Borders September 2005 - September 2007
Skills
Java, C#, SQL, Visual Basic, Python, ASP, Eclipse, Dreamweaver, Quality Control, Web Services, JavaScript, Linux, Git
Education
Western Oregon University 2007 — 2009
B.S., Computer Science
Chemeketa Community College 2005 — 2007
A.A.S., Computer Programming
University of Oregon 1997 — 2002
B.S., Applied Physics
University of Delaware March 2013 - Present
Corporation Service Company July 2006 - December 2008
Perot Systems June 1997 - June 2006
EDS April 1989 - June 1997
Electronic Data Systems (EDS) 1989 - 1997
CIGNA March 1981 - April 1989
Skills
Project Portfolio..., SDLC, PMP, Requirements Analysis, IT Strategy, Business Intelligence, Disaster Recovery, PMO, Agile Methodologies, Management, CRM, SharePoint, Enterprise Architecture, Project Management, Training, Team Leadership, Requirements Gathering, Program Management, Governance, Business Analysis, Software Project..., Integration, Vendor Management, Leadership, IT Service Management, Project Planning, Team Building, Architecture, Data Warehousing, Process Improvement, Outsourcing, Software Development, Product Management, Cloud Computing, Business Process..., ITIL, Analysis, IT Management, Risk Management, Change Management, Business Process, Release Management, Visio, MS Project, Cross-functional Team...
Education
City University of New York-Hunter College
Mathematics
Cigna August 2014 - Present
CIGNA Healthcare April 2013 - August 2014
Soundpath Health 2012 - 2012
Aon Consulting August 2005 - January 2011
Acordia Northwest January 2003 - August 2005
Skills
Customer Relations, Health, Public Speaking, Account Management, Contract Management, Customer Service, Leadership, Team Building, Strategic Planning, Microsoft Office, Health Insurance, Sales, Microsoft Excel, Employee Benefits, Insurance, Customer Retention, Human Resources, Training, Healthcare, Process Improvement, Marketing, Advertising, Employee Relations, Leadership Development, Defined Benefit, Recruiting, Strategy
Education
City University of Seattle 1987 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Human Resources, 3.5
University of Wisconsin-Eau Claire 1977 — 1979
Professional Risk Services, Inc. 2008 - Present
NIP Specialty Brokerage 2004 - 2008
Colemont Insurance Brokers 2000 - 2004
Brown & Brown, Inc. 1996 - 2000
IRM Integrated Risk Management 1991 - 1996
CIGNA 1978 - 1991
cigna 1976 - 1991
Skills
Workers Compensation, Sales, Social Media Marketing, Brokers, Account Management, Advertising, Digital Marketing, Customer Service, Program Management, Microsoft Excel, Microsoft Office, Microsoft Word, Performance Management, Analytics, Retail, Digital Strategy, Digital Media, Market Research, General Insurance, Mobile Advertising, Risk Management, Insurance
Education
Saint John's University 1972 — 1975
MBA, Accounting
City University of New York City College 1968 — 1972
BA, English
Aetna July 2015 - Present
Aetna April 2014 - Present
Aetna April 2013 - April 2014
CIGNA February 2010 - March 2013
CIGNA Healthcare January 2006 - February 2010
CIGNA Healthcare August 2003 - January 2006
CIGNA Healthcare May 2001 - August 2003
Digital Equipment Corporation August 1991 - June 1994
Digital Equipment Corporation June 1988 - August 1991
Skills
Strategy, Cross-functional Team..., Management, Change Management, Process Improvement, Leadership, Project Management, Financial Analysis, Health Insurance, Strategic Planning, Business Process...
Education
Clark University 1989 — 1995
Masters, Business Administration
Tufts University 1984 — 1988
Bachelor of Arts (B.A.), Economics
St. Andrew United Methodist Church July 2013 - Present
CHAN Healthcare Auditors May 2011 - February 2013
CIGNA July 2005 - May 2011
Safeco January 2003 - April 2005
Bowne 1992 - 2002
Skills
Quality Assurance, Auditing, Six Sigma, Training, Quality Auditing, Internal Audit, Management, Process Improvement, HIPAA, Sarbanes-Oxley Act, Internal Controls, Healthcare, Enterprise Risk..., Business Process..., Medicare, IT Audit, Risk Assessment, Leadership, Project Management, Accounting
Education
Iliff School of Theology 2006 — 2012
Masters of Specialized Ministry
City University of New York-Hunter College 1977 — 1982
Bachelors, Fine Arts
Central High School
Cigna March 2014 - Present
CIGNA Healthcare 2005 - 2010
MassMutual Life Insurance Co. 1986 - 1996
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Health Savings Accounts, Health Policy, Healthcare, Disability Insurance, Claim, Brokers, PPO, HIPAA, HMO, Account Management, Benefits Administration, Life Insurance
Education
City College of San Francisco 1975 — 1977
Associate of Science (A.S.), Business Administration and Management, General
Immaculate Conception Academy 1971 — 1975
Cigna March 2014 - Present
Cigna June 2012 - March 2014
Cigna July 2007 - June 2012
Highmark Blue Cross Blue Shield January 2006 - July 2007
Skills
Insurance, Vendor Management, Analysis, Data Analysis, Healthcare, Business Analysis, Customer Service, Process Improvement, Six Sigma, Managed Care, Microsoft Excel, Leadership, Disability Insurance, Claim, Management, Program Management, Visio, Business Process..., Strategic Planning, Microsoft Office, Team Building
Education
Point Park University 2008 — 2010
Masters, Business Administration; Health Systems Management
Clarion University of Pennsylvania 2001 — 2005
Bachelors of Arts, Political Science
CIGNA May 2006 - Present
Skills
SDLC, Enterprise Architecture, SOA, Resource Management, Requirements Analysis, Business Analysis, Insurance, Agile Methodologies, Software Project..., Visio, Leadership, Vendor Management, IT Strategy, Systems Analysis
Education
Chhatrapati Shahu Ji Maharaj University 1995 — 1999
b tech
cambrian hall, dehradun
Aetna June 2011 - July 2013
AT&T February 2011 - May 2011
CIGNA June 2009 - June 2010
CIGNA June 2009 - June 2010
Sound Business Solutions June 2009 - June 2010
MassMutual Financial Group July 2007 - May 2009
Site: Mass Mutual July 2007 - May 2009
Site: Mass Mutual July 2007 - May 2009
Citigroup Venture Capital March 2007 - June 2007
KeyTeck Staffing March 2007 - June 2007
Skills
EJB, DB2, COBOL, SDLC, Business Analysis, CICS, Fileaid, Consulting, SQL, VSAM, z/OS, Mainframe, JCL
Education
City University of New York City College 1981 — 1986
BS, Computer Science
THE CITY COLLEGE OF NEW YORK
Bachelor of Science, Computer Science
THE CITY COLLEGE OF NEW YORK
Bachelor of Science, Computer Science
Cigna January 2014 - Present
FedEx Services October 2007 - Present
FedEx Services February 2005 - October 2007
FedEx Services August 1999 - February 2005
Capgemini March 1999 - August 1999
FedEx Services August 1997 - February 1999
FedEx Services February 1996 - August 1997
FedEx Express January 1993 - January 1996
FedEx Express July 1991 - January 1993
FedEx Express March 1990 - July 1991
Skills
Cross-functional Team..., Project Management, Business Analysis, SDLC, Visio, PMP, Integration, Software Project..., Requirements Analysis, Agile Project Management, Access, Testing, Databases, Data Center, Analytics, Vendor Management, Enterprise Architecture, Agile Methodologies, Program Management, Strategy, Enterprise Software, Analysis, Management, Data Warehousing, Requirements Gathering
Education
Christian Brothers University 1996 — 1998
MBA, Information Technology
The Johns Hopkins University 1985 — 1989
BA, International Studies
UnitedHealthcare May 2013 - Present
UnitedHealthcare September 2009 - May 2013
CIGNA July 2007 - September 2009
UnitedHealthcare July 2006 - July 2007
UnitedHealthcare September 2005 - July 2006
Citizens Bank May 2002 - May 2005
Skills
Vendor Management, Business Analysis, Six Sigma, Account Management, Pharmacy, Claims Resolution, Network Contracting, Project Management, Visio, Management, Program Management, Healthcare, Insurance, Analysis, Medicare
Education
Charter Oak State College 2012 — 2014
Currently Matriculating, Health/Health Care Administration/Management
The University of Connecticut
Bachelor's degree, Animal Science
Cigna September 2010 - May 2013
France May 2010 - July 2010
Family Behavioral Resources December 2009 - May 2010
Highmark Blue Cross Blue Shield December 2006 - September 2009
Southwood Psychiatric Hospital October 2005 - November 2006
University of Pittsburgh August 2004 - August 2005
Program Manager/Graduate Admissions April 2003 - July 2004
Sylvan Learning Center December 2001 - March 2003
The Chicago School of Professional Psychology November 2000 - November 2001
Bayer Diagnostics February 2000 - October 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation, Psychotherapy, Coaching, Team Building, Healthcare
Education
University of Pittsburgh 2004 — 2006
Master of Science (MS), Exercise Physiology and Health Promotion
Slippery Rock University of Pennsylvania 1995 — 1997
Master of Arts (M.A.), Counseling Psychology
Clarion University of Pennsylvania 1990 — 1994
Bachelor of Arts (B.A.), Psycholgoy/Sociology
CIGNA March 2013 - Present
Skills
Microsoft Office, PowerPoint, Research, Microsoft Word, Public Speaking, Microsoft Excel, Teaching, English, Customer Service, Social Media, Teamwork, Photoshop, Event Planning, HTML, Editing, Tutoring, C++, Windows, Higher Education, C
Education
Charleston Southern University 2007 — 2010
Bachelor of Science (BS), Kinesiology and Exercise Science
Rider University 2005 — 2006
CIGNA August 1986 - May 2010
Education
Chestnut Hill College 2000 — 2005
BS, Child Care Management
Cigna December 2013 - Present
Magellan Health Services May 2012 - November 2013
Aetna January 2012 - May 2012
Aetna February 2010 - January 2012
Aetna May 2004 - January 2010
Aetna January 2002 - May 2004
Aetna January 1998 - January 2002
Skills
PCMH and ACO development, Health Insurance, Cross-functional Team..., Product Management, Strategy, Process Improvement, Strategic Planning, Insurance, Analysis, Program Management, Management, Leadership, Managed Care, Healthcare, Project Management, Business Planning, Business Development, Account Management, Product Development, Marketing, New Business Development, Employee Benefits, CRM, Project Portfolio..., Budgets
Education
Charter Oak State College
Bachelors, Healthcare Administration, Honors
Professional Development and Training
Misc Fields
The Alonzo Studio of Music OwnerFreelance Musician and EducatorJanuary 1983 - Present
CIGNA January 1986 - January 1994
Education
Chapman University 2001 — 2004
Bachelor's degree, Music Performance, General
Cigna January 2015 - Present
3M January 2014 - Present
3M September 2012 - January 2014
3M December 2011 - September 2012
Real Time Resolutions Inc. July 2010 - January 2012
University of Texas at Dallas January 2009 - April 2011
University of Texas at Dallas February 2008 - January 2009
City University of Hong Kong August 2003 - February 2004
Skills
C++, Programming, Databases, Shell Scripting, Jasper Reports, XML, Subversion, Testing, C#, Java, DB2, Report Writing, Oracle, Matlab, Software Engineering, Scrum, Unix, Database Design, Linux, Web Services, C, Team Leadership, Algorithm Design, Microsoft SQL Server, SDLC, Perl, MySQL, SQL, Algorithms, Software Development, Agile Methodologies, Java Enterprise Edition, Eclipse, Python, Tomcat, Visual Studio, Project Management, Analysis, Integration
Education
The University of Texas at Dallas 2006 — 2010
PhD, Computer Science
City University of Hong Kong 2004 — 2006
Master of Philosophy, Computer Science
Ohio National Financial Services January 2014 - Present
Garretson Resolution Group, Inc. June 2010 - December 2013
Great American Financial Resources September 2006 - February 2010
Great American Financial Resources April 2003 - September 2006
Great American Financial Resources October 1999 - April 2003
CIGNA 1993 - 1995
Skills
Project Management, Project Planning, Analysis, Leadership, Quality Assurance, Insurance, Visio, Business Analysis, Business Requirements, Access, Requirements Gathering, SDLC, Training, Software Documentation, SharePoint, Outlook, Project Portfolio..., Process Improvement, Business Intelligence, Vendor Management, Project Coordination, SSRS, Integration, T-SQL, SQL, Enterprise Architecture, Database Design, MS Project, Microsoft Excel, Program Management, Data Analysis, PMO, User Acceptance Testing, Agile Methodologies, Software Development, Business Process, Software Project..., Risk Management, Databases, Microsoft SQL Server, Budgets, Change Management, SSIS, System Administration, Management, Systems Analysis, Team Building, PMP, Microsoft Office, Business Process...
Education
Cincinnati State Technical and Community College 1995 — 1997
AS -,Applied Business
University of Cincinnati 1971 — 1973
Marquette University 1968 — 1970
Passavant Area Hospital April 2005 - Present
Cigna August 1998 - May 2002
Cigna April 1983 - August 1998
Skills
Hospitals, Healthcare Management, Healthcare, JCAHO, NCQA, Physician Relations, Medical Coding, Inpatient, Provider Relations, Emergency Medicine, Meditech, Clinical Research
Education
Chattanooga State Community College
Cigna December 2013 - Present
Chattanooga State Community College August 2011 - May 2013
AEGON USA May 2005 - October 2010
CIGNA Healthcare (Formerly Healthsource Provident/Provident Life and Accident Insurance Co.) 1990 - 2005
Skills
QMF, Fileaid, Endevor, TSO, VSAM, JCL, IBM Utilities, COBOL, FTP, DB2, ISPF, SQL, Unix, SAS, C, SPUFI, Xpediter, Syncsort, Easytrieve, MVS, DB2/SQL, IBM Mainframe, ICD-9, ICD-10, CPT, Databases
Education
Chattanooga State Community College 2011 — 2013
Associate of Applied Science, Health Information Management
The Ohio State University 1983 — 1985
Computer Science
Chattanooga State Community College 1980 — 1982
Associate of Science, Computer Science
Liberty mutual insurance May 2015 - Present
UConn August 2010 - May 2015
UConn August 2010 - May 2015
CIGNA January 2013 - December 2014
Liberty Mutual Insurance June 2014 - August 2014
Goldenson Center for Actuarial Research March 2011 - February 2013
Gen Re June 2012 - July 2012
Baidu, Inc. November 2007 - January 2008
Skills
SAS, R, Actuarial Science, Statistics, VBA, Matlab, SQL, Data Analysis, Predictive Modeling, Microsoft Excel, Time Series Analysis, Mathematical Modeling, Analysis, Economics, Applied Mathematics, Quantitative Analytics, SPSS
Education
The University of Connecticut 2010 — 2014
PhD, Actuarial, 4.00/4.00
University of Electronic Science and Technology 2005 — 2008
master of science, Operations research (queueing theory)
University of Electronic Science and Technology 2001 — 2005
Bachelor of Science, Information and Computing Science
City University of New York City College
CIGNA September 1997 - Present
Skills
Knowledge Management, Content Management, Process Improvement, Community Outreach, Nonprofits, Analysis
Education
Drexel University 1982 — 1985
M.S., Arts Administration
Chestnut Hill College 1978 — 1982
Bachelor of Arts (B.A.), French Language and Literature
@Ebersole home November 2014 - Present
City of Chattanooga June 2013 - November 2014
City of Chattanooga April 2005 - April 2013
City of Chattanooga - 311 January 2003 - April 2005
Cigna January 2001 - January 2003
Department of Human Services - City of Chattanooga February 1995 - September 1996
U.S. House of Representatives May 1991 - December 1995
City of Chattanooga April 1988 - October 1991
Eastman Kodak January 1981 - January 1984
U.S. House of Representatives January 1973 - June 1981
Skills
Community Outreach, Policy, Government, Community Development, Public Speaking, Fundraising, Community Organizing, Grant Writing, Leadership Development, Volunteer Management, Local Government, Conflict Resolution, Nonprofits, Training, Staff Development, Analysis, Marketing, Public Relations, Program Development, Customer Service, Leadership, Strategic Planning, GIS, Non-profits, Strategic Communications, Organizational..., Public Safety, Sustainability, Grants, Program Evaluation, Volunteer Recruiting, Supervisory Skills, Event Planning, Firefighters, Research, Enforcement, Media Relations, Economic Development, Proposal Writing, ArcGIS, Data Analysis, Public Policy, Criminal Justice, Environmental Awareness, Program Management, Police, Policy Analysis, Project Planning, Event Management, Editing
Education
University of Tennessee at Martin 1965 — 1967
Chattanooga State Community College
Associate's degree, Education
The University of Tennessee at Chattanooga
contract based 2009 - Present
Freelance January 1993 - Present
Cigna May 2011 - June 2013
Verizon March 2009 - April 2011
Skills
Music Production, Recording, Music Industry, Entertainment, Composition, Songwriting, Music Theory, Band, Rock, Keyboards, Guitar, Sound Design, Sound, Music, Studio Recording, Guitarist, Singing, Songs, Original Music, Audio Engineering, Vocal, Guitar Playing
Education
City University of New York
BS, Business
Boeing June 2013 - Present
CIGNA May 2012 - December 2012
CuraScript, Inc. An Express Scripts Co. August 2010 - July 2011
The Walt Disney Company June 2009 - January 2010
Skills
Visio, Forecasting, SharePoint, Team Leadership, Management, Access, Sales, Project Management, Analysis, Leadership, Process Improvement, Business Analysis, Data Analysis, Vendor Management, SDLC
Education
Penn State University 2011 — 2013
Bachelor
Clarion University of Pennsylvania 2008 — 2010
Master
Penn State University 2005 — 2008
Bachelor
Minneapolis Fire Dept September 2015 - Present
St. Catherine University August 2014 - Present
Minnesota Veterans Home September 2014 - May 2015
Cigna January 2013 - August 2014
South Metro Human Services April 2012 - January 2013
Saddleback Community College August 2006 - May 2008
Department of Veterans Affairs August 2006 - May 2008
United States Marine Corps April 2002 - April 2006
Skills
Microsoft Office, SPSS, PowerPoint, Excel, Mental Health, Mental Health Counseling, Mental Health Treatment, Organizational..., Organizational..., Military Operations, Leadership, American Sign Language, Non-profits, Statistical Data..., Statistical Package for..., Sociology, Microsoft Excel, Healthcare, Nonprofits, Policy
Education
St. Catherine University 2014 — 2016
Master's Degree, Social Work
Chapman University 2010 — 2011
Bachelor of Arts (B.A.), Psychology
Saddleback Community College 2006 — 2009
Associate of Arts (A.A.), Psychology
Erlanger Medical Center October 2006 - Present
Integrity Staffing/Amazon 2011 - 2012
Inner City Christian Academy October 2004 - June 2006
CIGNA August 2003 - September 2004
Osh Kosh B'Gosh October 1997 - April 2004
Skills
Outstanding Customer..., Team Oriented, Clerical Skills, Organizational..., Supervisory Skills, Public Health, Self Starter, Initiator, Hard Worker, Conflict Resolution, Timeliness, Operational Efficiency, Friendship, People Skills, Telephone Skills, Creative Writing, Social Skills, Attention To Detail, Quick Study, Customer Service
Education
Chattanooga State Community College 1997 — 2001
Registered Nursing/Registered Nurse
The University of Tennessee at Chattanooga 1994 — 1997
N/a, Registered Nursing/Registered Nurse
Brainerd Senior High School 1984 — 1987
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Us Department Veterans Affairs May 2009 - Present
VIDE Construction Company February 2008 - December 2008
JPMorgan Chase & Co. February 2005 - November 2007
Candle Corporation May 1990 - February 2003
MassMutual Financial Group May 1987 - April 1990
GE Capital August 1983 - May 1987
Cigna December 1982 - August 1983
Travelers August 1981 - December 1982
Aetna Life Insurance Company June 1979 - August 1981
United States Air Force June 1969 - May 1973
Skills
Microsoft Word, Software Analysis, Quality Assurance, Technical Support, Construction Management
Education
Charter Oak State College
Bachelor's Degree, Biochemistry, general accounting, and IT
University of Bridgeport
Biochemistry
University of Phoenix
Health/Health Care Administration/Management
Western Connecticut State University
Business Administration and Management, General
Cigna Human Resources AdministratorHamilton County GovernmentNovember 2011 - Present
BlueCross BlueShield of Tennessee 1996 - 2000
Education
Chattanooga State Community College 2003 — 2005
Associate's degree, Registered Nursing/Registered Nurse
The University of Tennessee at Chattanooga 1985 — 1990
Bachelor's degree, Clinical Psychology
Cigna Investment Management February 2011 - Present
Cigna Insurance Services September 2001 - February 2011
Cigna June 1998 - January 2001
Cigna January 1989 - May 1998
Provident Life & Accident Insurance Company June 1969 - May 1998
Skills
Managed Care, Health Insurance, Insurance, Medicare, Healthcare, Employee Benefits, HIPAA, Process Improvement, Strategic Planning, Account Management, Health Savings Accounts
Education
Chattanooga State Community College 1992 — 1993
Accounting
Soddy Daisy High 1967 — 1969
Majored in business and math, Business and math
CVS Caremark Corporation April 2014 - Present
University of Tennessee at Chattanooga October 2012 - May 2013
Cigna July 2008 - June 2012
CIGNA Government Services 2004 - 2006
BellSouth 1998 - 2004
Beacon Health Services 1997 - 1998
Blue Cross / Blue Shield of Tennessee 1995 - 1996
Skills
HIPAA, Health Insurance, Employee Training, Insurance, Managed Care, Pharmacy Benefit..., Medicare, Team Building, Employee Benefits, Process Improvement, Medical Terminology, Certified Immunizer, Healthcare, Data Entry, Training, Public Health, Epidemiology, Biostatistics, Customer Service
Education
ETSU Gatton College of Pharmacy 2013 — 2017
Doctor of Pharmacy (Pharm.D.) / Masters of Public Health
East Tennessee State University 2014 — 2018
Master of Public Health (MPH), Health Services Administration
The University of Tennessee at Chattanooga 2012 — 2013
Pre-Pharmacy Studies
Chattanooga State Community College 2008 — 2013
Pre-Pharmacy Studies
The University of Tennessee at Chattanooga 1989 — 1994
Bachelor's degree, Sociology and Anthropology
The University of Iowa Hospitals and Clinics December 2013 - Present
The University of Iowa Hospitals and Clinics December 2008 - December 2013
Pennsylvania Department of Public Welfare September 2007 - December 2008
Family Services of Western Pennsylvania August 2006 - April 2007
CIGNA February 2005 - August 2006
Pressley Ridge June 2003 - February 2005
Pressley Ridge August 2001 - June 2003
Education
Chatham College 2003 — 2006
Master of Science (MS), Counseling Psychology
Grove City College 1994 — 1998
Bachelor of Arts (BA), Sociology
Cigna May 2015 - Present
Cigna 2010 - 2015
Skills
Customer Service, Healthcare, Process Improvement
Education
Champlain College
Bachelor of Science (BS), Health/Health Care Administration/Management
OnDeck 2015 - Present
Forest Laboratories 1998 - 2014
City of Norwich 1995 - 1998
Androscoggin Bank 1994 - 1995
Cigna 1991 - 1993
Education
Clarkson University 1993 — 1994
Master of Business Administration (M.B.A.), Human Resources Management
University of Hartford 1989 — 1993
Bachelor's degree, Business Administration and Management, General
Cigna November 1993 - Present
Education
Chattanooga State Community College
Ryder Intergrated Logistics August 2012 - December 2013
Cigna January 2004 - October 2010
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Criminal Justice/Law Enforcement Administration, A
Georgia Northwestern Technical College 2010 — 2013
Associate's degree, Criminal Justice/Law Enforcement Administration, A
Chattanooga State Community College 1998 — 2002
Associate of Science (A.S.), Accounting, C
Cigna October 2014 - Present
Skills
.NET, C#, ASP.NET, ASP.NET Web API, ASP.NET MVC, WCF, ADO.NET, SQL, HTML, CSS, JavaScript, AJAX Toolkit, jQuery, IIS, Visual Studio, Microsoft SQL Server, SoapUI, Requirements Analysis, Software Development, Team Management, Project Management, Agile Methodologies, SOA, OOP, SDLC, Design Patterns, NopCommerce, Umbraco, Shopify
Education
Uttar Pradesh Technical University 2002 — 2005
Master of Computer Applications (M.C.A.), Computer Science, A
Chaudhary Charan Singh University 1999 — 2002
Bachelor of Computer Application, Computer Science, A