CIGNA Company
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (Dec 25, 2009–) Revenue: 41.62 billion USD (2017) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA Employees
Jane Ryan & Associates, LLC October 2012 - Present
TrainingPros April 2014 - April 2015
Career Partners International October 2012 - December 2013
Milliman March 2012 - October 2012
Right Management May 2010 - August 2011
Solutions Law Press "Risk & Performance Management, Training, Tools and Support" December 2010 - June 2011
Divine Consultants June 2010 - November 2010
Hughes & Luce, LLP 2008 - 2009
Cigna April 2007 - October 2008
Benefit Partners 2004 - 2005
Skills
Executive Coaching, Leadership Development, Coaching, Organizational..., Employee Engagement, Leadership, Change Management, Training, Building Relationships, New Business Development, Human Resources, Emotional Intelligence, Interviews, Cross-functional Team..., Team Building, Strategic Consulting, Management, Career Counseling, Helping Clients Succeed, Workshop Facilitation, Talent Management, HR Consulting, Organizational..., Career Development, Business Planning, Management Consulting, Executive Development, Staff Development, Mentoring, Strategic Planning, Succession Planning, Business Development, Career Management, Onboarding, Culture Change, Clinical Research, Talent Acquisition, Performance Management, Team Management, Management Development, MBTI, Organizational Design, Recruiting, 360 Feedback, Curriculum Development, Psychometrics, Assessment, Teaching Critical..., Wellness Coaching, Personal Training
Education
Walden University 2013 — 2015
Doctor of Philosophy (PhD), Psychology, 4.0 GPA
Walden University 2011 — 2013
Master of Science (MS), Psychology, 3.75 GPA
Ashford University 2008 — 2011
BA, Psychology
Cigna July 2015 - Present
Cigna February 2014 - June 2015
CIGNA Healthcare May 2011 - February 2014
Cigna International October 2012 - March 2013
CIGNA Voluntary September 2009 - April 2011
SkillSoft September 2008 - May 2009
Paychex April 2006 - June 2008
FedEx Services August 2001 - March 2006
Skills
Leadership, Strategy, Account Management, Marketing, Sales, Process Improvement, Marketing Strategy, Sales Operations, Employee Benefits, Project Management, Sales Process, Insurance, Strategic Planning, Customer Retention, Microsoft Excel, New Business Development, Negotiation, Marketing Communications, Team Building, Small Business, Customer Service, Salesforce.com, Cold Calling, Business Analysis, Sales Presentations, Selling, Coaching, Customer Experience, Microsoft Office, Business Development, Organizational..., Entrepreneurship, Critical Thinking, Creative Direction, Mentoring, Blogging, Social Media
Education
Colorado State University 2012 — 2015
Master of Business Administration (MBA)
Rio Salado College 2009 — 2010
Certificate of Completion, Sustainable Food Systems
Arizona State University, W. P. Carey School of Business 1997 — 2001
Bachelors, Marketing
Good Samaritan Hospital September 2014 - Present
Good Samaritan Hospital February 2011 - September 2014
Good Samaritan Health Systems July 2010 - February 2011
CIGNA February 2009 - July 2010
Health Management Associates June 2008 - February 2009
Arizona Health Care Cost Containment System May 2007 - June 2008
Good Samaritan Hospital January 2005 - April 2007
Skills
Healthcare Management, Healthcare, Hospitals, Process Improvement, Leadership, EHR, Managed Care, Healthcare Consulting, Data Analysis, Program Development, Medicaid, Health Insurance, EMR, HIPAA, Access, Strategic Planning, Medicare, Public Speaking, Team Building, Project Management
Education
Arizona State University - W. P. Carey School of Business 2006 — 2008
MHSM, Health Management
Arizona State University - W. P. Carey School of Business 2006 — 2008
MBA, Business
Arizona State University, W. P. Carey School of Business
Supply Chain Management, Business
Brophy College Preparatory
Valley Leadership Institute
St. Joseph's Hospital and Medical Center March 2007 - Present
Meritage Homes January 2006 - March 2007
CIGNA May 2005 - December 2005
Arrowhead Harley Davidson and Buell May 2004 - December 2005
Skills
Management, Sales, Advertising, Healthcare, Time Management, Hospitals, Healthcare Management, Healthcare Information..., Clinical Research, Public Speaking, Nonprofits, EMR, Customer Service, Program Development, Strategic Planning, Leadership, Public Health, EHR, Networking, Event Planning, Training, Revenue Cycle, Leadership Development, Teaching
Education
Arizona State University West 2006 — 2008
BS, Global Business with a concentration in Marketing
Glendale Community College 2004 — 2006
BS, Marketing
Cigna April 2015 - Present
Cigna June 2013 - Present
CIGNA 2011 - Present
Decian November 2008 - May 2011
NWN December 2007 - November 2008
GE Capital May 2000 - November 2007
Skills
Vendor Management, Project Management, CCNP Voice, Six Sigma, Process Improvement, ITIL, Program Management, Lifecycle, Troubleshooting, Telecommunications, Technical Support, Data Center, Networking, Enterprise Architecture, WAN, System Deployment, Active Directory, Infrastructure, Software Documentation, Managed Services, Microsoft Exchange, IT Management, IT Operations, Leadership, IT Service Management, Cisco Technologies, IT Strategy, Cisco Certified
Education
Arizona State University 1989 — 1992
Master's, 4.0
The University of Connecticut 1982 — 1986
Bachelor's, Liberal Arts and Sciences, cum laude
Intouch Technology, LLC May 2013 - Present
Cigna April 2011 - April 2013
Imagewerks Marketing January 2011 - April 2011
FedEx January 2008 - July 2010
Windy City DJs August 2003 - May 2007
Skills
Behavioral Health, Healthcare Industry, Cross-functional Team..., Case Management, Program Development, Customer Engagement, Training, Coaching, Website Development, SWOT analysis, Market Research, Management, Pharmaceutical Industry, Six Sigma, Healthcare Information..., Microsoft Technologies, Viral Marketing, Integrated Marketing, Online Lead Generation, Public Speaking, Event Management, Customer Service, Mathematical Analysis, WiX
Education
Metropolitan State University 2008 — 2010
Bachelor's Degree, Marketing, 3.67
Century College 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Human Biology
Arizona State University 2001 — 2002
Apple Valley High School 1997 — 2001
High School, 3.8
Cigna December 2014 - Present
Mosquito Interactive May 2012 - Present
New Life Family Services May 2013 - September 2013
University of Minnesota Medical Center, Fairview August 2012 - September 2013
Skills
Human Resources, Nonprofits, Payroll, Administrative..., Microsoft Excel, Medical Records, Public Speaking, Data Entry, Critical Thinking, Coding Languages, Interpersonal..., Teamwork, Creativity Skills, PeopleSoft
Education
University of Minnesota-Twin Cities 2012 — 2014
Bachelor of Science (B.S.), Human Development and Family Studies, General, 3.8/4.0
Arizona State University 2010 — 2012
Human Development and Family Studies, General
Armstrong Laboratory, Inc. 2007 - Present
Cigna 2003 - 2007
Skills
Medical Devices, Creative Writing, Digital Art, Digital Photography, Equality & Diversity, English, English Literature, English Grammar, Illustration, LGBT Rights, Human Rights, Humanitarian, Political Science, Political Campaigns, Political Philosophy, Critical Thinking, Philosophy, Philosophy of Religion, Philosophy Of Science, Art History, Musical Theatre, Music Theory, Music Education, Health Insurance, Online Journalism, Blogging, Blogger, Sales Management, Marketing Strategy, Management, Customer Service, Customer Insight, Facebook, Tumblr, Twitter, WordPress, Website Administration, Office Management, Professional Ethics, Ethical Leadership, Business Ethics, Dental Technology
Education
Ashford University 2011 — 2015
Bachelor's Degree, English Language and Literature, General, 3.98
VanderCook College of Music 1989 — 1992
Music Education, Music, Voice
Rady's Childrens Hospital May 2015 - July 2015
Tahoe Forest Hospital-Truckee May 2014 - May 2015
MedAssets March 2013 - May 2014
HCA February 2007 - October 2012
Cigna June 1999 - December 2006
NCO Financial Systems July 1997 - September 2003
Skills
Epic Systems, CPOE, Medical Billing, HIPAA, Revenue Cycle, Healthcare, Medicaid, ICD-9, Training, Medicare, ChargeMaster Coding,..., Medical Coding, CPT, Cerner, Medical Blling..., Claim, Management, Meditech, Healthcare Management, Denials, ICD-10, Medicare/Medicaid..., Healthcare Reimbursement, Charge Entry, EOB, Healthcare Information..., Revenue Cycle Management, HCPCS, Hospitals, HMO, Medical Terminology, DRG, PPO, Access, Healthcare Industry, Healthcare Consulting, Health Information..., Managed Care, IDX, Medical Compliance, ICD-9-CM, Centricity, Coders, Provider Relations
Education
Dekalb Technical College 1996 — 1997
Medical Terminology, ICD 9, CPT4 Coding
Ashford University 1988 — 1991
Bachelor's Degree, Medical Insurance Coding Specialist/Coder
Tennessee Technology Center at Memphis 1986 — 1986
Data Entry/Microcomputer Applications
Cigna February 2014 - Present
JPMorgan Chase February 2009 - January 2014
Desert Schools Federal Credit Union February 2008 - February 2009
First Credit Union January 2005 - February 2008
Skills
Quality Assurance, Data Analysis, Resourceful..., Communication, System Implementations, Credit Risk, Credit Analysis, Underwriting, Employee Training, Job Coaching, Professional Mentoring, Customer Service, Business Analysis, Risk Analysis, Negotiation
Education
Arizona State University 2006 — 2011
Bachelor of Science (BS), Business Administration
Cigna August 2014 - Present
CoreFirst Bank & Trust December 2008 - August 2014
The Disney Store August 2005 - March 2009
Skills
Leadership, Loans, Sales, Customer Service, Customer Satisfaction, Mortgage Lending, Sales Management, Banking, Finance, Team Building, Outlook, Credit, Financial Analysis, Budgets, Coaching, Marketing, Retail Banking, Microsoft Excel, Management, Accounting, Team Leadership, Customer Retention, Real Estate, Microsoft Office, Mortgage Banking
Education
Metropolitan State University of Denver
Bachelor's Degree
Ashford University 2011 — 2013
Associate's Degree, PR/Marketing Minor in Health Care Administration
Ponderosa High School 2001 — 2005
High School Diploma, General Studies
It Works! Global March 2014 - Present
Coffee Chat With Lisa October 2005 - Present
Cigna March 2009 - May 2011
Healthways January 2008 - March 2009
Skills
Coaching, Lifestyle Coaching, Life Coaching, Holistic Life Coaching, Holistic Health, Health, Wellness Coaching, Aromatherapy, Yoga, Therapeutic Massage, Pregnancy Massage, Health Education
Education
Arizona State University 1989 — 1993
Bachelor of Science (B.S.), Family Studies and Human Development
Arizona State University 1989 — 1993
Human Development and Family Studies, General
Southwest Institute of Healing Arts
Life Coach, Massage Therapist, Yoga Instructor, Aromatherapist, Healing Arts
Monkeypaw Entertainment August 2011 - Present
Cigna January 2010 - Present
AAA September 2009 - January 2010
Chase Paymentech January 2006 - February 2009
DHL January 2003 - December 2005
Skills
Customer Service, Healthcare, Leadership, Management, Microsoft Excel, Strategic Planning, Team Building, Event Planning
Education
Art Institute of Phoenix 1999 — 2001
Bachelor of Arts (B.A.), Animation, Interactive Technology, Video Graphics and Special Effects
St. Louis Community College 1994 — 1998
Associate of Arts (AA), Engineering, art
Self Employed - Accepting new projects! February 2000 - Present
Cigna May 2013 - July 2013
Interstate Brands Corporation January 1998 - August 2002
Cargill August 1998 - November 1999
Interim Consulting January 1997 - November 1999
Kemper Corporation January 1995 - March 1996
Sears, Roebuck and Co. March 1992 - March 1994
Skills
PMP, Team Leadership, Microsoft Excel, Cisco Networking, Troubleshooting, Networking, Research, Project Management, Business Analysis, Data Analysis, Information Technology, Microsoft Office, Microsoft Word, Strategic Planning, Technical Support, Customer Service, Visio, Hardware, Teamwork, Management, Training, Microsoft Project, Windows 7, Social Media, HTML, PowerPoint, Java, Windows 95, Windows XP Pro, Windows Vista, Adobe Acrobat X Pro, Symantec PC Anywhere, Visual C++, COBOL, JCL, Novell Netware, Norton Ghost, Norton Internet Security, Leadership, Program Management, IT Service Management, IT Management Progrm...
Education
Ashford University 2015 — 2016
Master of Business Administration (M.B.A.), Specialization in Project Management in Forbes School of Business, 3.20
Villanova University 2015 — 2016
Master of Business Administration (M.B.A.), Master in Information Technology Project Management, 3.0
DeVry University 2010 — 2012
Bachelor of Science Degree in Technical Management, Specialzation in Cisco Networking, Technical Management with Specialization in Networking(Cisco), 3.57 gpa
Indiana State University 2002 — 2004
Associate's degree, Information Technology, GPA 3.57
Cigna June 2014 - Present
Republic Services January 2010 - May 2014
Republic Services August 2008 - December 2009
Wells Fargo July 2005 - July 2008
Wells Fargo January 2004 - July 2005
Target Corporation (consulting with Syntel Inc) October 1996 - December 2003
Skills
Program Management, SDLC, Project Management, Integration, Business Analysis, Governance, Process Improvement, Project Portfolio..., Staff Management, Change Management, PMP, Agile Project Management, Management, High Performance Teams, Team Leadership, Budgets, Risk Management, Strategic Planning, Mentoring, Coaching, Product Management, SharePoint, IT Management, Quality Assurance, Business Process..., IT Governance, PMI - Project..., ITIL v3 Foundations..., Portfolio Management, Certified Scrum Master, MBA, New Business Development, Web Applications, Java, .NET, Agile & Waterfall..., Communication Skills, Project Server, Certified Scrum Master..., P&L Responsibility, Team Management, Ad Hoc Reporting, People Development, Agile Methodologies, Leadership, PMO
Education
Arizona State University, W. P. Carey School of Business 2006 — 2008
MBA, International Management, 4.00
University of Mumbai 1992 — 1996
Bachelors, Electrical Engineering, First Class with Honors
Cigna May 2012 - Present
Kankakee Community Training Center February 2012 - April 2013
Target October 2011 - February 2012
Embassy August 2011 - February 2012
State of Illinois January 2011 - July 2011
Bradley Royale June 2005 - December 2010
The Wendy's Company July 2004 - December 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Education
Kankakee Community College 2012 — 2015
Business, Management, Marketing, and Related Support Services
Ashford University 2013 — 2014
Cigna March 2014 - Present
Pinkz Boutique October 2013 - October 2014
Starbucks September 2010 - March 2014
Credit Union West May 2008 - May 2010
Skills
Time Management, Organization, Microsoft Word, Customer Service, Timely Decision Making, PowerPoint, Customer Satisfaction, Facebook
Education
Arizona State University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Logistics, Materials, and Supply Chain Management
Glendale Community College 2009 — 2011
Global Benefit Associates of CA/ IEBS Inc. December 2009 - Present
Woodruff Sawyer & Company June 2008 - January 2009
CIGNA International March 2003 - January 2008
MetLife Financial Services August 2001 - February 2003
CIGNA Healthcare 1995 - 2001
Blue Shield of California 1994 - 1995
Blue Shield of California 1987 - 1993
Blue Cross of California 1985 - 1987
CIGNA 1983 - 1985
Skills
Employee Benefits, Insurance, Underwriting, Health Insurance, Consultative Selling, Team Leadership, Negotiation, Account Management, Customer Relations, Sales Management, New Business Development, Brokers, Benefits, Strategic Planning, Performance Management, Selling, Customer Service, Strategy, Leadership, Program Management, Sales
Education
Assumption College
2 B.A.s, Economics & Foreign Affairs
Trinity College-Hartford
Graduate Studies in Economics & Public Policy
CIGNA August 2008 - Present
A Catered Affair by Alifia September 2005 - Present
Education
Art Institute of Houston 2002 — 2005
Associate's degree, Resturant/Catering Management
University of Houston-Downtown 1993 — 1994
Social Work
Klein Forest High School
CVS Caremark Corporation August 2014 - Present
Cigna April 2012 - July 2014
Cigna July 2010 - April 2012
Cigna Home Delivery Pharmacy January 2009 - July 2010
Cigna July 2006 - April 2009
Cigna Home Delivery Pharmacy March 2008 - January 2009
Cigna October 2006 - March 2008
Skills
Process Improvement, Customer Service, Outlook, Team Building, Six Sigma, Insurance, Microsoft Excel, Coaching, Health Insurance, Interviews, Leadership, Customer Satisfaction, Management, Vendor Management, Leadership Development
Education
Arizona State University, W. P. Carey School of Business 2012 — 2014
Master of Business Administration (MBA)
The Ohio State University Fisher College of Business 2002 — 2006
Bachelor of Science in Business Administrations, Marketing, Transportation & Logistics
Cigna January 2014 - Present
CIGNA Healthcare January 2008 - Present
Carday Associates, Inc. 1992 - 2008
Skills
Health Insurance, Account Management, Claim, Disability Insurance, Employee Benefits, HIPAA, Health Savings Accounts, Healthcare, Insurance, Managed Care, Medicare, New Business Development, Selling, Strategic Planning, Taft-Hartley, Underwriting
Education
Art Institute of Pittsburgh 1986 — 1989
TD September 2014 - Present
Ally Financial Inc. December 2011 - August 2014
CIGNA August 2010 - December 2011
General Motors May 2008 - July 2010
Skills
•Data Integration/..., •Expertise in..., •Expertise in..., •Expertise in Busniess..., •Has functional..., Data Warehousing
Education
Arkansas Tech University 2005 — 2006
Master of Science (MS), Information Technology
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor of Science (BS), Computer Science
Cigna September 2015 - Present
Walgreens December 2011 - September 2015
Sonoran Sustainable Building Advisor Program June 2011 - August 2011
Green IdeasTM January 2011 - May 2011
Arizona State University August 2008 - May 2011
Forrest & Trapp September 2006 - July 2008
Walgreens June 2003 - August 2007
Walgreens June 2001 - June 2003
Skills
Attention To Detail, Hard Worker, Fast Learner, Sustainability, Non-profits, Green Building, Research, Nonprofits, Strategy, Entrepreneurship, Environmental Awareness, Time Management, Energy, Leadership, LEED, Sustainable Design
Education
Arizona State University 2009 — 2011
Bachelor of Science, Sustainability
Arizona State University
Bachelor of Science, Biology
AEE
Phoenix College
Providence Institute for a Healthier Community July 2015 - Present
Public Health September 1989 - July 2015
Wellcoaches Corporation January 2009 - June 2015
Cigna August 2012 - January 2013
Group Health Cooperative January 1987 - September 1989
Providence Everett Medical Center May 1987 - October 1987
Skills
Kids Yoga Instructor, Public Health, Behavioral Health, Health Education, Wellness, Yoga, Wellness Coaching, Mental Health, Workshop Facilitation, Social Services, Lifestyle, Motivational..., Grant Writing
Education
California State University-Long Beach 1989 — 1991
MPH, Community Health Education
Wellcoaches 2008 — 2009
Health Behavior Change
Arizona State University 1985 — 1987
Bachelor of Science, Health Education
CNV Help Inc. September 2013 - Present
CNV Help Inc. April 2013 - July 2013
Wheeler Clinic September 2012 - December 2012
Morris Foundation May 2012 - August 2012
Wellpath July 2004 - July 2012
Spanish Soul 2008 - 2012
CIGNA September 1999 - March 2003
Skills
Case Managment, Behavioral Health, Motivational..., Psychotherapy, Social Services, Crisis Intervention
Education
University of Bridgeport 2010 — 2013
Masters, Counseling
Ashford University 2007 — 2009
Bachelors of Arts, Psychology
Cambia Health Solutions August 2014 - Present
Cambia Health Solutions October 2012 - August 2014
Universal American 2007 - 2012
CIGNA 2005 - 2007
Marsh 2003 - 2005
Aon 2000 - 2002
Marsh 1997 - 2000
Wal-Mart 1994 - 1996
Skills
Customer Service, Account Management, Call Center, Employee Benefits, Process Improvement, Vendor Relations, Team Leadership, Customer Relations, Knowledge Management, Customer Experience, Customer Retention, Member Relations, Member Services, Focus Groups, HEDIS, Vendor Management, Health Insurance, Writing, Technical Writing, Training & Development, Medicare, P&L Responsibility, Department Budgeting, Call Centers, Medicare Part D, Healthcare, Healthcare Industry, Employee Training, Insurance, Leadership, Management, Performance Management, HIPAA, Managed Care, Operations Management, Human Resources, Quality Assurance, Analysis, Project Management, Competitive Analysis, Forecasting, Program Management, HMO, Business Planning, Cross-functional Team..., Strategic Planning, Strategy, Sales
Education
University of Pennsylvania - The Wharton School 1997 — 1998
Certified Employee Benefit Specialist (CEBS), Employee Benefits
University of Arkansas 1993 — 1994
MBA, Business Administration
Arkansas State University 1989 — 1993
B.S., Management
Cigna February 2014 - Present
Freshfields Bruckhaus Deringer LLP July 2013 - February 2014
M&G March 2012 - March 2013
John Muir Health May 2010 - March 2012
Skills
Customer Service, Data Entry, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Time Management, Event Planning, Public Speaking, Social Media, Training, Research, Phone Etiquette, Visio, Liasing, Organization, PDF Converter, Lawcruit
Education
St. Mary's University College 2012 — 2013
Post Graduate Certificate, International Business
Arizona State University 2006 — 2009
Bachelor of Arts (B.A.), Communication, General, GPA 3.3
Molina Healthcare June 2015 - Present
Penske Truck Leasing March 2014 - June 2015
Forever 21 December 2012 - March 2014
Five Star Touch January 2011 - August 2013
Kforce August 2012 - December 2012
CIGNA November 2010 - February 2012
CarMax June 2006 - January 2010
Skills
Recruiting, Onboarding, Talent Management, Employee Benefits, Payroll, Hiring, Leadership, Employee Relations, Talent Acquisition, Customer Service, Applicant Tracking..., Coaching, New Hire Orientations, Microsoft Office, FMLA, Time Management, Outlook, PeopleSoft, Benefits Administration, Performance Management, Retail, HRIS, PowerPoint, Process Improvement, HR Policies, Data Entry, Call Center, Team Building, Recruitment/Retention, Process Scheduler, Credit, Kronos, Organizing, State Laws, ERISA, COBRA, Benefits, Insurance, Compliance, Policy Analysis, Claims, Administration, Scheduling, Problem Solving, Mentoring, EEO, New Hire Orientation, College Recruiting
Education
Ashford University 2012 — 2014
Master's degree, Organizational Management-Human Resource Management
California State University-San Bernardino
BA with a specialty, Human Resource Management
Cigna December 2014 - Present
Cigna July 2014 - December 2014
Cigna September 2012 - July 2014
Cigna January 2009 - August 2012
Cigna February 2004 - January 2009
Skills
Healthcare Management, Leadership, Operations Management, Management, Strategic Planning, Customer Service, Team Building, Training, Project Management, Change Management, Process Improvement, Organizational..., Coaching, Managed Care, Healthcare Information...
Education
Arizona State University
Bachelor of Science (B.S.), Purchasing Logistics Management
University of Phoenix
Master of Arts (MA), Organizational Leadership
Cigna 1997 - Present
Ophthamologist Office 1996 - 1996
Marlborough Hospital 1990 - 1996
Skills
Business Analysis, Process Modeling, Business Requirements, Oral & Written..., Business Workflows, Configuration Management, Test Cases, System Testing, Medical Terminology, Virtual Teams, Agile & Waterfall..., Utilization Management, Analysis, Health Insurance, Healthcare Management, Visio, Business Process, Requirements Gathering, Disease Management, Managed Care, Healthcare Information..., Software Documentation, EHR, Systems Analysis, SDLC, Management, Healthcare
Education
Assumption College 2000 — 2005
Bachelor of Science (B.S.), Liberal Arts and Sciences, General Studies and Humanities
Assumption College 1998 — 2002
Associate of Science (A.S.), Health/Health Care Administration/Management
Fisher College 1995 — 1997
Certificate, Medical/Clinical Assistant
Nashoba Regional
High School Diploma, College Preparatory
Cigna January 2015 - Present
Moda Health (Formerly The ODS Companies) June 2012 - December 2014
Regence BlueCross BlueShield May 2011 - June 2012
Oregon Medical Board November 2009 - May 2011
Yuma County Adult Probation August 2003 - August 2009
Yavapai County Juvenile Probation May 2001 - August 2003
Northern Arizona University August 1999 - May 2000
Skills
Fraud, Medicaid, Investigation, Claim, Fraud Detection, Insurance, Medicare, Criminal Investigations, probation, paralegal, Caseload Management, Insurance Fraud, Employee Training, Professional..., Certified Professional..., Policy, HIPAA, Evidence, Health Insurance, Medical Records, Criminal Law, CPT, Software Documentation, Training, Outlook, Legal Research, Courts, Investigative Research, Legal Writing, Private Investigations, Managed Care, Claim Investigation, Health Care Fraud, Leadership, Healthcare, Law Enforcement
Education
University of Texas 2015 — 2016
Master of Science (M.S.), Health Care Administration
Northern Arizona University 1999 — 2001
Bachelor of Science (BS), Psychology
Arizona Western College 2008 — 2009
Certification, Paralegal
Teknion LLC January 2009 - Present
Teknion LLC May 1998 - January 2009
CIGNA January 1990 - May 1998
Kraft General Foods January 1987 - January 1990
CIGNA January 1983 - January 1987
The Children's Hospital of Philadelphia March 1982 - January 1983
Skills
Networking, Project Management, Vendor Management, Management, ERP, Program Management, Vendor Relationships, Data Center, Team Building, Humorist, Telecommunications, Leadership, Contract Negotiation, Customer Service, Human Resources, Training, Comedy, Data Management
Education
Aspen University 2014 — 2015
Master of Business Administration (M.B.A.), Project Management
Villanova University 2005 — 2005
Master's Certificate, Project Management (MCPM)
Eastern University 1996 — 1998
Bachelor of Arts Degree, Organizational Management
Villanova University 1986 — 1988
Accounting I & II, Logic, Economics
Williamson Trade School 1977 — 1980
Associates of Arts Degree, Specialized Technology
PAREXEL August 2013 - Present
PAREXEL International 2008 - August 2013
National Medical Health Card, Inc. (NMHC) January 2006 - December 2007
CIGNA 2005 - 2006
Skills
CRO, Process Improvement, Product Development, Proposal Management, Proposal Writing, Managerial, Cross Functional..., Team Building, Client-focused, Customer-focused, RFP, Account Management, Healthcare, Management Skills, Salesforce.com, Managerial Skills, Proposal Leadership, Business Development, Strategy, Clinical Trials, Leadership, Management, Pharmaceutical Industry, Training, Clinical Development
Education
Walden University 2009 — 2011
Masters in Health Science, Clinical Research Administration
Assumption College
B.A., Business Management / Communications
Rensselaer Polytechnic Institute at Hartford
MBA, Marketing
University of Salamanca, Spain
International Studies
Alameda County Medical Center January 2012 - Present
To Lead February 2002 - December 2011
Aetna August 2007 - November 2009
CIGNA Healthcare 1998 - 2002
CIGNA 1993 - 1998
Education
Studer Group
Taking Your Organization to the Next Level
Arizona State University
BSN, Nursing
Center for Executive Coaching
Executive Coaching
University of Phoenix
MAOM, Master's Organizational Management
CIGNA October 2012 - Present
Tata Consultancy Services August 2012 - October 2012
Bank of America February 2011 - August 2012
Fidelity Investments September 2007 - October 2010
IBM June 1978 - September 2007
Skills
Capacity Planning, ITIL, Team Building, International Business, Mainframe, Capacity Management, VMware, Unix, Windows Server, Team Leadership, Teaching, Mentoring, Requirements Gathering, Requirements Analysis, Budget Process, Cost Management, IT Project Leadership, Opportunity..., Proposal Support, Contract Management, IBM Mainframe, Project Management, Vendor Management, Management
Education
Miami University 1976 — 1978
M. S., Mathematics and Physics
Ashland University 1971 — 1975
B. A., Mathematics and Physics
Walnut Hills High School 1968 — 1971
Travelers October 2014 - Present
Highland Capital Brokerage April 2013 - October 2014
CIGNA July 2012 - March 2013
Arizona State University January 2012 - May 2012
Skills
Customer Service, Social Media, PowerPoint, Customer Satisfaction, Employee Benefits, Leadership, Data Entry, Teamwork, Facebook, Insurance, Life Insurance, Lesson Planning, Health Insurance, Property & Casualty..., Time Management, Claims Handling, Social Networking, Event Planning, Microsoft Excel, Microsoft Office, Public Speaking, Microsoft Word
Education
Arizona State University 2008 — 2012
Bachelor of Education (B.Ed.), Educational Studies
Providence Catholic High School 2004 — 2008
High School Diploma
AZ Property Investments, LLC November 2014 - Present
Cigna July 2012 - October 2014
Brigham Young University October 2011 - December 2011
Employer Advantage June 2011 - August 2011
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Research, Java, Public Speaking, Social Media, English, Data Analysis, Management
Education
Arizona State University 2012 — 2013
Bachelor of Science (BS), Finance, General
Brigham Young University 2009 — 2011
Accounting and Business/Management, 3.6
Glendale High School 2003 — 2007
CIGNA 1992 - 2007
Education
Arizona State University 1988 — 1992
Bachelor's degree, Business Administration and Management, General, 3.9
CIGNA July 2012 - Present
Hartford Life December 2007 - July 2012
CIGNA 2012 - 2012
Hartford Life December 2006 - December 2007
The Hartford March 2001 - November 2006
Skills
Quality Assurance, Quality Center, Resource Management, Project Management, Business Requirements, Business Analysis, Lotus Notes, Software Documentation, Vendor Management, Customer Service, Microsoft Excel, Microsoft Office, Analysis, Microsoft Word
Education
Asnuntuck Community College 2004 — 2007
Associates, Business
Bourgs Land Services, LLC 2013 - 2014
Great-West Life 2011 - 2013
Blue Shield of California 2010 - 2011
Cigna 2008 - 2010
Great-West Healthcare 2004 - 2008
Great-West Healthcare 2001 - 2004
Great-West Life 1997 - 2001
Great-West Life 1995 - 1997
Skills
Captivate, Instructional Design, Flash Design, Adobe Creative Suite, Learning Management..., MS Word, Microsoft Excel, PowerPoint, Visio, Microsoft Publisher, Illustrator, Photoshop, InDesign, Dreamweaver, Flash Animation, Basic HTML, JavaScript, ActionScript, Quark XPress, Corel Design Software, Adult Learning Theory..., Gerber Composer (plot..., Lectora, Articulate Storyline, Camtasia Studio, Snag It, SumTotal LCMS
Education
Art Institute of Colorado 2002 — 2006
Bachelor of Arts (B.A.), Graphic Design, 4.0
The Art Institute of Colorado 2002 — 2006
Bachelor's of Arts in Graphic Design, Graphic Design, 4.0
Cigna February 2013 - Present
Dow Jones January 2008 - July 2011
Dow Jones / The Wall Street Journal 2008 - July 2011
Mass Mutual August 2005 - September 2007
Pioneer Investments December 1999 - February 2003
Skills
Project Management, Vendor Management, Business Analysis, PMO, SDLC, PMP, Business Intelligence, SharePoint, Management
Education
New England College 2001 — 2002
Masters, Business
Arizona State University
Lloyd's of London June 2015 - Present
XL Catlin October 2007 - June 2015
Cigna Healthcare 2005 - 2007
Cigna 1997 - 2005
Skills
Process Improvement, Lean Six Sigma, SAP Implementation, Operations Management, Insurance and..., Data Warehousing, Project Management, Financial Analysis, Shared Services, Information Management, Analysis, Management, Business Analysis, Strategy
Education
Drexel University 1986 — 1990
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Ashridge Business School
Executive Management Program
Cigna January 2015 - Present
Cigna January 2014 - January 2015
Skills
Strategic Planning, ASP.NET, Symantec Endpoint..., Symantec Security, Oracle Database, HTML5, CSS, SQL, Business Analysis, Requirements Analysis, Requirements Gathering, Functional Requirements, ERD, DFD, Functional Analysis, Functional Design, EnCase, QRadar, Ironport, Network Security, Information Security, Security Operations, Graphic Design, Web Design, Investments, Microsoft Excel, Data Analysis, Analysis
Education
Savannah State University 2009 — 2013
Bachelor of Business Administration (BBA), Computer Information Systems
Art Institute of Atlanta
Bachelor of Fine Arts (BFA), Interactive Media and Web Design
CIGNA Healthcare March 2013 - Present
CIGNA June 2009 - March 2013
Skills
Insurance, Underwriting, Health Insurance, Disability Insurance, Claim, Employee Benefits, Reinsurance, Risk Management, Life Insurance, Managed Care, Brokers, General Insurance, Term Life Insurance, Long-term Care, Data Analysis, Health Savings Accounts, Healthcare, Healthcare Industry, Group Insurance
Education
Arizona State University, W. P. Carey School of Business 2005 — 2009
Bachelor of Science (B.S.), Marketing
Arizona State University, W. P. Carey School of Business 2005 — 2009
Bachelor of Science (BS), Economics
Cigna March 2014 - Present
URS Federal Technical Services, Inc February 2012 - March 2014
Ursus Design November 2009 - December 2012
Freelance September 2000 - November 2009
Lewtan Industries August 2006 - November 2006
Skills
Photoshop, Dreamweaver, After Effects, Flash Animation, Illustrator, InDesign, Fireworks, Microsoft Office, HTML + CSS, Adobe Fireworks, Flash, Layout, Web Design, HTML, Graphics, Graphic Design, Logo Design
Education
Art Institute of Philadelphia 1997 — 1999
Associates, Computer Animation
Cigna October 2008 - Present
Ernst & Young LLP May 1997 - June 2003
Bank of America April 1994 - June 1997
Skills
Talent Assessment, Strategy Development, Talent Management, Mergers, Healthcare, Talent Acquisition, Management Consulting, Organizational..., Organizational Design, Strategy, Vendor Management, Program Management, Recruiting, Interviews, Leadership, Process Improvement, Cross-functional Team..., Training, Strategic Planning, Project Management, Human Resources, Mergers & Acquisitions, Employee Relations, Temporary Placement, Employee Benefits, Succession Planning, Employee Engagement, Workforce Planning, Deferred Compensation, Performance Management, Onboarding, Applicant Tracking...
Education
Assumption College
B.A., English / Business Management
UnitedHealth Group March 2015 - Present
Comcast Cable June 2013 - March 2015
Univita Health Inc January 2013 - May 2013
Allina Health March 2010 - January 2013
Cigna October 2009 - February 2010
Assurant November 2006 - April 2009
Assurant February 2004 - November 2006
Assurant September 2001 - February 2004
All Tile Inc. April 1999 - July 2001
BFI Waste Management August 1997 - March 1999
Skills
Customer Service, Call Centers, Customer Retention, Team Building, Health Insurance, Training, Customer Satisfaction, Employee Benefits, Leadership, Coaching, Dental Insurance, Life Insurance, Pharmacy Benefit..., Durable Medical..., Customer Service..., Customer Service..., Retention Management, Medicare, Medical Coding, HIPAA, Telephone Skills, Team Leadership, Customer Experience, Telecommunications, Sales, Performance Management, Management, Process Improvement, Microsoft Excel, Insurance, Account Management, Analysis, Problem Solving, CMS, IEX, Cross-functional Team..., Troubleshooting, Direct Sales, Public Speaking, Strategic Planning, Outlook, Project Management, Strategy, Data Entry, Teamwork, Time Management, Change Management, Vendor Management, Business Analysis
Education
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Health Care Services
Capella University 2009 — 2011
Bachelor of Arts (B.A.), Health Care
Castlight Health September 2015 - Present
CIGNA Healthcare April 2015 - September 2015
Cigna April 2014 - April 2015
Cigna October 2012 - April 2013
Chrysalis Alchemy, llc July 2009 - October 2012
CIGNA HealthCare of Colorado April 2000 - July 2009
CIGNA HealthCare of Arizona July 1995 - April 2000
USA Health Network September 1993 - July 1995
Skills
Health Insurance, Healthcare, Team Building, Training, Building Relationships, Employee Benefits, Salesforce.com, Proposal Writing, Project Management, Relationship Management, Marketing Communications, Public Speaking, Sales Process, Sales Presentations, Marketing Strategy, Strategic Planning, Project Coordination, Teaching, Reiki, Reflexology, Meditation, Coaching, Alternative Medicine, Personal Development, Contract Negotiation, Management, Sales, Hospitals, Insurance, Health Savings Accounts, Managed Care, Account Management
Education
Arizona State University 1993 — 1995
Pracitum shy of BA - Secondary Education, History and Social Science
Brigham Young University 1988 — 1990
2 year course of study, 6 months in Israel, Political Science, Arabic
Arapahoe High school 1985 — 1988
Diploma, Liberal Arts
Cigna January 2014 - Present
Bank of the Ozarks September 2009 - January 2014
Centennial Bank January 2007 - September 2009
Skills
Business Development, Mentoring Of Staff, New Acquisitions, Customer Service, Retail Banking, Team Leadership, Banking, Sales, Team Building, Microsoft Office, Loans, Microsoft Excel, Training, Sales Management, Outlook, Leadership, Financial Analysis, Call Centers
Education
University of Central Arkansas 2005 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration
Arkansas State University 2002 — 2004
Business Administration and Management, General
Cigna August 2013 - Present
Cigna January 2011 - August 2013
Coldwell Banker April 2008 - April 2011
Migrate Inc July 2008 - January 2011
Cigna October 2004 - September 2007
Skills
Training, Team Building, Management, Project Management, Process Improvement, Insurance, Marketing Strategy, Real Estate, Event Planning, Analysis, Leadership, Strategy, Operations Management, Strategic Planning, Leadership Development, Public Speaking, Coaching, Articulate Storyline, Curriculum Design, Curriculum Development, Curriculum Mapping, Curriculum Assessment, Curriculum Innovation, E-Learning, E-learning..., E-learning Modules, Instructional Design, Instructional Technology, Instructional Writing, Strategic Analytics, Instructor-led Training, Instructor Development, Educational Leadership, Educational Technology, Educational Psychology
Education
Illinois Academy of Real Estate 2007 — 2008
Federal and Illinois State Real Estate License, Real Estate
Kankakee Community College 2000 — 2007
Business, Management, Marketing, and Related Support Services
Columbia College Chicago 2001 — 2002
Event Management
Bradley Bourbonnais Community High School 1995 — 1999
High School Diploma, General Studies
Ashford University
Bachelor of Arts (B.A.), Instructional Design
CIGNA June 2012 - Present
Technisource June 2009 - August 2009
The Hartford Insurance Group June 2008 - February 2009
EDS November 2004 - September 2007
The Phoenix Companies May 1997 - October 2004
The Phoenix Companies June 1992 - May 1997
Skills
Disaster Recovery, Mainframe, Business Continuity, Data Center, Security, RACF, ITIL, IT Service Management, Incident Management, IT Management, ESP, Security Administration, Active Directory, Information Security, Business Analysis, Data Security, Computer Hardware, Backup Solutions, CA-7/11, Workload Automation, FDR, TWS
Education
Asnuntuck Comm College 1996 — 1998
Certificate, Marketing
Asnuntuck Community College 1996 — 1998
Certificate, Business
Charter Oak State College
Information Security Certificate, Information Technology
Cigna June 2014 - Present
Assumption College April 2012 - May 2014
National MS Society, Greater New England Chapter August 2011 - July 2012
Assumption College Residential Life August 2008 - April 2012
St. Joseph's Residence January 2006 - August 2011
First Investors Corporation May 2010 - August 2010
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Non-profits, Customer Service, Public Speaking, Fundraising, Outlook, Social Media, Research, Leadership, Nonprofits, Student Affairs, Student Development, Community Outreach, Training, Volunteer Management, Teaching, Facebook, Program Management, Higher Education, Event Planning, Time Management, Social Networking, Editing, Program Development, Data Analysis, Data Entry, Spanish, Student Leadership, Staff Development, Grant Writing, Student Engagement, Higher Education..., Resume Writing, Career Counseling, Leadership Development, Budgets, Event Management, Marketing, Teamwork, Supervisory Skills, Public Relations, Blogging, SPSS, Academic Advising, Residence Life, Admissions, Tutoring
Education
Assumption College 2011 — 2013
Masters, Business Administration, 3.825/4.0
Assumption College 2007 — 2011
Bachelor of Arts, Accounting
Wellmark Blue Cross and Blue Shield September 2006 - Present
Cigna May 1999 - August 2006
Skills
Reading, Camping, Cooking, Basketball, New Business..., Order Fulfillment, Business Services, Inventory, Running, Performance Tuning, Hiking, Integrity, Maintenance & Repair
Education
Ashford University 2014 — 2016
Master's Degree, Organizational Leadership
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration, Management and Operations
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
East High School 1985 — 1990
High School Diploma
iTech Solutions Consulting January 2007 - Present
Cigna (iTech Solutions Consulting) March 2013 - July 2014
Cigna (iTech Solutions Consulting) January 2012 - December 2013
Cigna (iTech Solutions Consulting) January 2009 - December 2011
The Hartford (HTSC Consulting) July 2007 - July 2008
Cigna January 1985 - February 2007
State of Oregon August 1982 - June 1985
Skills
Systems Analysis, SDLC, Requirements Analysis, Visio, Requirements Gathering, Business Requirements, Business Analysis, SQL, Data Warehousing, SharePoint, Business Intelligence, Microsoft SQL Server, Software Project...
Education
Asnuntuck Community College 1985 — 1987
CGI October 2014 - Present
UnitedHealth Group May 2014 - October 2014
CIGNA August 2010 - May 2014
Aetna April 2006 - August 2010
State of Arizona November 1998 - April 2006
Corate January 1995 - June 1998
Skills
SDLC, Agile Methodologies, Software Documentation, Business Analysis, Databases, Visio, Business Intelligence, Microsoft SQL Server, Crystal Reports, Business Process, Requirements Analysis, SQL, Agile Project Management, SharePoint, SSRS, Data Analysis, Vendor Management, MS Project, Requirements Gathering, TFS, Visual Basic, Testing, Process Improvement, HIPAA, Systems Analysis, Data Warehousing, PMP, Project Coordination, PL/SQL, SSIS, Technical Documentation, Standards Development, Database Design, Business Requirements, Software Project..., Oracle, Software Development, Team Leadership, T-SQL, COBOL, Waterfall, Project Management, Analysis, Project Implementation, Business Objects
Education
Arizona State University, W. P. Carey School of Business 2008 — 2009
Master of Science (MS), Management Information Systems, General
Universidad autonoma de chihuahua 1990 — 1995
Bachelor of Science (BS), Information Technology
Cigna March 2015 - Present
Millennium Pharmacy Systems November 2012 - March 2015
US Air Force February 1995 - November 2002
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Teaching, HTML, Public Speaking, Data Analysis, Training
Education
Penn Commercial Business/Technical School 2011 — 2012
Diploma, Pharmacy Technician
Ashland Community and Technical College 2002 — 2003
No degree, Physical Sciences
CIGNA January 2012 - Present
PepsiCo September 2009 - March 2012
VisionQuest 20/20, LLC August 2008 - June 2009
Green Assist, LLC May 2007 - November 2008
Skills
Sales Management, Sales Process, Insurance, Disability Insurance, Term Life Insurance, Internal Communications, Strategic Communications, Strategic Planning, Collaboration Solutions, Strategic Thinking, Cross-functional Team..., Training & Development, Technical Architecture, Functional Design, Functional Analysis, Budgeting, Business Strategy, Supply Chain Management, Troubleshooting, Testing
Education
Southern Methodist University 2014 — 2015
Master of Business Administration (MBA), Finance, General
Arizona State University 2004 — 2009
Bachelor of Science, Supply Chain Management
Arizona State University - W. P. Carey School of Business 2004 — 2009
BS, BA, Supply Chain Management, Anthropology
College of Liberal 2004 — 2009
Bachelor of Arts, Anthropology; Arts and Sciences
Brophy College Prep 2000 — 2004
Diploma
CIGNA 2013 - Present
Larrimors July 2011 - 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Retail, Sales, Photoshop, Outlook, Marketing, Social Media, Merchandising, Trend Analysis, Fashion, Mac
Education
Art Institute of Pittsburgh 2008 — 2011
Bachelor's degree, Fashion Merchandising
Cigna May 2011 - Present
Humana 2007 - 2010
CIGNA Healthcare 2004 - 2007
Skills
Employee Benefits, Sales, Insurance, Health Insurance, Health Savings Accounts, Negotiation, Business Technology, Small Business, Disability Insurance, Dental, Wellness, Benefits Design, Strategic Planning, Alternative Funding..., Salesforce.com, Leadership, Employee Development, Sales Management
Education
Arizona State University 1995 — 2001
B.S., Political Science
University of Phoenix 2002 — 2004
M.S., Computer Information Systems
Zynex Medical June 2012 - Present
Cigna June 2008 - May 2012
Scooter Joes March 2004 - April 2008
Skills
Databases, Microsoft SQL Server, Process Improvement, Microsoft Excel, Data Analysis, Programming, Software Documentation, Management, Access, Business Intelligence, Customer Service, Account Management, Access Database, Healthcare, Database Design, Team Building, SQL, Data Warehousing
Education
Metropolitian State College, Denver 1987 — 1999
None, Biology/Biological Sciences, General, B
Art Institute of Colorado 1982 — 1984
Associate's degree, Advertising and Design, B
CIGNA Group Insurance September 2011 - Present
CIGNA August 2010 - September 2011
CIGNA Healthcare July 2008 - August 2010
Hospice July 2004 - July 2008
Skills
Case Management, Healthcare, Documentation, Problem Solving, Supervisory Skills, Program Management, Hiring, Customer Service, Writing, Case Managment, Business Analysis, Microsoft Visio, Microsoft Excel, Microsoft Word, Software Documentation, Leadership Development, Visio, Policy
Education
Arizona State University
Masters of Social Work, Social work
Cigna July 2013 - Present
Disability Management Services, Inc. June 2010 - July 2013
Six Flags New England May 2006 - November 2011
Lo-Q, Inc. March 2010 - June 2010
Enfield Board of education October 2009 - June 2010
Central Arts Authors and Educators February 2008 - January 2009
Skills
Customer Service, Disability Insurance, Coaching, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Holyoke Community College 2012 — 2014
AA, Human Resource Management
Asnuntuck Community College
Central Connecticut State University 2006 — 2008
BA, Communication/ Public Relations
Holyoke Community College 2003 — 2005
AA, Communication
BlueTree March 2014 - Present
L-3 Communications October 2010 - February 2014
L-3 Communications May 2010 - October 2010
Williams Campus Housing & Residential Life August 2008 - July 2010
Arizona State University August 2007 - May 2010
CIGNA February 2006 - July 2009
Skills
Research, Data Analysis, Statistics, Microsoft Excel, Training, SPSS, OS X, Simulations, Microsoft Word, Research Design, User-centered Design, Task Analysis, Qualitative Research, Technical Writing, Usability Testing, PowerPoint, Applied Research, R, Human Factors, Windows, Experimental Design, Human Computer..., Analysis, Human Factors..., Report Writing, Cognitive Psychology, Psychology, Pathfinder Network..., Knowledge Elicitation, APA Citation Style, APA Citation &..., JIRA, Axure RP, Balsamiq
Education
Arizona State University 2010 — 2015
Master's Degree, Applied Psychology
Arizona State University 2006 — 2010
BS, Applied Pscyhology
UnitedHealth Group June 2010 - Present
Cigna December 2010 - June 2011
Skills
Medicare, Healthcare, Medicaid, CPT, ICD-9, Medical Terminology, Healthcare Management, Managed Care, Disease Management, Medical Billing, HIPAA, PPO, Process Improvement, Customer Service
Education
Ashworth College 2015 — 2016
Associate of Arts and Sciences (AAS), Heacare Administration
Ashworth College 2014 — 2014
Healthcare Management, 3.20
Nashville State Community College 2003 — 2005
Associate of Arts and Sciences (AAS), Computer Information Sysem
Cigna 2011 - Present
Cigna 2005 - 2011
CIGNA 2003 - 2005
PetSmart February 2002 - June 2003
IBM September 1998 - October 2000
Skills
SDLC, Agile Methodologies, Business Analysis, Business Intelligence, Data Warehousing, Enterprise Architecture, IT Strategy, Leadership, PMP, Process Improvement, Requirements Analysis, Vendor Management, Visio, IT Management
Education
Arizona State University - W. P. Carey School of Business 2005 — 2007
MBA
Iowa State University 1994 — 1998
B.S., Computer Science
CIGNA
Education
Arizona State University 1982 — 1986
CIGNA 1994 - Present
Coopers & Lybrand 1989 - 1991
Skills
Health Insurance, Process Improvement, Insurance, Employee Benefits, Strategic Planning, HIPAA, SDLC, Healthcare Information..., Leadership, Program Management, Financial Analysis, Business Strategy, Analytics, Disease Management, Healthcare Industry, IT Strategy, Executive Management, Managed Care
Education
Assumption College 1985 — 1989
Bachelor of Arts (BA), Accounting
CIGNA October 2012 - Present
CIGNA December 2010 - September 2012
CIGNA February 2009 - November 2010
CIGNA October 2006 - January 2009
CIGNA August 2005 - September 2006
CIGNA November 2004 - July 2005
CIGNA December 2003 - October 2004
Skills
Insurance, Business Intelligence, Proposal Writing, Corporate Finance, Strategy, Process Improvement, Visio, CRM, Business Analysis
Education
Arizona State University - W. P. Carey School of Business 2006 — 2008
MBA, Business
Stanford University 1997 — 2001
BA, Human Biology, Psychology
South Georgia Medical Center September 2014 - Present
Partners Benefit Group - 2013 - 2014
RESTAT 2010 - 2012
Cigna June 2004 - 2010
Kaiser Permanente 1999 - 2003
Skills
Employee Benefits, Managed Care, Health Insurance, Insurance, Account Management, Healthcare, Disability Insurance, Pharmacy Benefit..., Strategic Planning, Leadership, Brokers, Life Insurance, Term Life Insurance, Sales, Medicare Part D, Sales Management, Medicare, Selling, Team Building, Health Savings Accounts, Strategy, Long-term Care, New Business Development, Marketing, Claim, Management, Disease Management, Consultative Selling, Program Management, Sales Operations, PBM, Dental, Human Resources, FMLA, 401k, HRIS
Education
Art Institute of Atlanta 2005 — 2007
Associate Arts, Culinary Arts
University of Georgia - Terry College of Business
Bachelor of Business Administration (BBA), Risk Management & Insurance
CIGNA 2011 - Present
ClaimTrak Systems, Inc. December 2010 - December 2011
EMPACT-SPC 2003 - February 2011
ValueOptions May 2002 - October 2003
ValueOptions March 2001 - May 2002
AZ Department of Juvenile Corrections 1999 - March 2001
Arizona State University 1998 - 1999
Skills
Healthcare, Program Development, HIPAA, Strategic Planning, Program Management, Case Managment, Healthcare Information..., Public Speaking, Microsoft Office, EHR, Behavioral Health, Project Management, Social Services, Mental Health, Non-profits, Clinical Research, Grant Writing, Suicide Prevention, Grants, Case Management, Healthcare Management, Medicaid, Nonprofits, Program Evaluation, Training
Education
Arizona State University 1996 — 1998
BSN, Nursing: Community Health
Activate Health--Strategic Healthcare Marketing and Public Relations Agency January 2012 - Present
Blue Cross Blue Shield of Arizona January 2009 - December 2010
CIGNA January 2007 - January 2009
Kronos Optimal Health November 2005 - March 2008
Skills
Marketing Communications, Marketing Strategy, B2B, Healthcare, Strategic Planning, Copywriting, Creative Development, Brand Development, Management, Marketing, Direct Marketing, Creative Direction, Public Relations, Corporate Communications, Leadership, Integrated Marketing, Account Management, Advertising
Education
Arizona State University 1994 — 1998
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Cigna February 2015 - Present
US Army April 2010 - July 2014
Achieve Financial Credit Union 2008 - 2010
Farmington Bank 2006 - 2008
Skills
Banking, Credit, Retail Banking, Loans, Commercial Banking, Credit Analysis, Financial Analysis, Consumer Lending, Mortgage Lending, Cash Management, Credit Risk, Commercial Lending, Cash Flow, Financial Services, Leadership
Education
Ashford University 2011 — 2012
Marketing
Central Connecticut State University 2005 — 2006
Accounting and Business/Management
Carson Long Military Institute 2001 — 2005
High School Diploma, General Studies
MetLife 2011 - Present
MetLife March 2009 - January 2011
Liincoln Financial Group January 1998 - March 2007
CIGNA December 1987 - December 1997
CIGNA December 1985 - December 1987
Skills
Microsoft Office 2010..., SERFF (System for..., Adobe Acrobat, Lotus Notes, Access
Education
Western New England College 1985 — 1990
Bachelor's of Science degree, Business Administration and Management, General
Asnuntuck Community College 1980 — 1985
Associate's degree, Liberal Arts
Glendale Community College 2002 - Present
CIGNA 1996 - 2002
CIGNA Healthcare 1996 - 2002
CIGNA Medical Group 1996 - 2002
Education
Arizona State University
CIGNA March 2013 - Present
CIGNA August 2012 - March 2013
Hasbro Games 2000 - March 2012
Friendly Ice Cream Corporation 1975 - 2000
Skills
Consumer Products, Promotions, Strategic Planning, Toys, Creative and Technical..., Building Strong Teams, Marketing Communications, Project Management, Customer Relations, Customer Service, Employee Communications, Building Relationships, Cross-functional Team..., Brand Development, Competitive Analysis, Creative Direction, Creative Problem Solving, Brand Management, Digital Marketing, Creativity, Direct Marketing, Editing, Email Marketing, High Performance Teams, Internal Communications, Leadership, Management, Marketing, Marketing Management, Packaging, Product Development, Product Launch, Team Building, Team Leadership
Education
Western New England University 1982 — 1988
MBA, Business
Assumption College 1976 — 1980
BA, Psychology
Agawam High School 1973 — 1975
HS
CIGNA
Skills
Insurance, Business Analysis, Process Improvement, Requirements Analysis, Vendor Management, Financial Reporting, Analysis, Strategic Financial..., SDLC, Business Process..., Accounting, Financial Analysis, Program Management, Risk Management, Strategic Planning
Education
University of Hartford 1993 — 1996
Masters, Finance
Assumption College 1988 — 1991
Cigna 2012 - Present
Education
University of Notre Dame 2005 — 2006
MBA
Arizona State University - W. P. Carey School of Business 1997 — 2000
CIGNA January 2011 - Present
PricewaterhouseCoopers LLP July 2006 - June 2010
KAT Construction Services, Inc January 2005 - December 2005
Skills
Accounts Payable, QuickBooks, Payroll, Invoicing, Financial Analysis, Financial Statements, CPA, Payroll Taxes, Internal Controls, Sarbanes-Oxley Act, SEC filings, US GAAP
Education
Arizona State University 2002 — 2005
2005 Bachelor of Science, Accounting
Thatcher Technology Group April 2015 - Present
Rio Salado College 2002 - Present
byMelinda Images & Design October 2008 - December 2014
Blue Cross Blue Shield of Arizona 2002 - 2007
University of Phoenix 2000 - 2002
Cigna 2001 - 2001
SOL Communications 2000 - 2001
Tmp.Worldwide 2000 - 2001
Lifemark Corporation 1997 - 2000
UnitedHealthcare 1996 - 1997
Skills
Business Systems..., Systems Analysis, Project Management, Business Workflows, Workflow Diagrams, Employee Training, Help Desk Implementation, Adobe Creative Suite, Image Manipulation, Photography, InDesign, Layout, Photoshop, Typography, Microsoft Project, Software Project..., Project Coordination, Requirements Analysis, Healthcare Information..., Information Technology, Graphic Design, Portrait Photography, Business Process..., Instructional Design, Faculty Management, Microsoft Office, Higher Education, Archery, Management, Public Speaking, Leadership, Training, Process Improvement
Education
Art Institute of Phoenix 2006 — 2008
Associate's Degree, Graphic Design
University of Phoenix 1998 — 2000
Masters, CIS
The University of Southern Mississippi 1990 — 1991
Bachelor's, History with a minor in English
Mississippi State University 1987 — 1990
None, History
Cigna Pharmacy TechASU Campus HealthSeptember 1997 - Present
Skills
Healthcare, Customer Service, Hospitals, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Clinical Research, Leadership
Education
Arizona State University 1999 — 2008
Cigna May 2015 - Present
Cigna October 2014 - Present
Cigna November 2011 - Present
United Way of Central and Northeastern Connecticut 2015 - 2015
United Way of Central and Northeastern Connecticut 2015 - 2015
Cigna March 2010 - November 2011
Cigna February 2009 - February 2010
Cigna September 2008 - February 2009
Walgreens August 2007 - May 2008
Walgreens May 2007 - August 2007
Skills
Process Improvement, Customer Service, Microsoft Office, Team Management, Action Oriented, Salesforce.com, Data Analysis, Management, Team Building, Business Analysis, Microsoft Excel, Strategic Planning, Training, Healthcare
Education
Arizona State University - W. P. Carey School of Business 2004 — 2008
B.S., Management
Cigna March 2014 - Present
PlumChoice December 2012 - February 2014
PlumChoice Online PC Services November 2010 - December 2012
PlumChoice Online PC Services May 2009 - November 2010
PEM Real Estate Group April 2007 - January 2008
eTelecare Global Solutions August 2006 - April 2007
2Wire December 2005 - August 2006
Wal-Mart, Inc August 2005 - December 2005
Granite Computer Solutions, Inc February 2005 - June 2005
Fry's Electronics May 2001 - February 2005
Skills
A+ Certified, Desktop Support, Security+, Laptops, Printers, Computer Hardware, Troubleshooting, Workstations, Software Installation, XP, Hardware, Computer Repair, Remote Support, Customer Service, Windows, Peripherals, Operating Systems, Microsoft Office, Windows 7, Diagnostics, Inventory Management, Wireless, Escalation, Windows Vista, Hardware Diagnostics, Technical Support, Remote Desktop, Networking, Active Directory, Help Desk Support, CompTIA, Hardware Support, Norton Ghost, VPN, Wireless Networking, Routers, DHCP, Citrix, Servers, Windows Server, Windows XP Pro, Windows XP
Education
Capella University 2015 — 2017
Bachelor of Science (B.S.), Information Technology
Glendale Community College 2008 — 2013
ABUS SR For Computer information Systems, Computer and Information Systems Security/Information Assurance
TechSkills 2007 — 2009
Certificate, N+, S+, CCNA, MCSE
Art Institute of Phoenix 2000 — 2000
Certificate, Professional Cooking
Providence Health & Services 2015 - Present
King of Glory Church 2010 - Present
King of Glory Church 2006 - Present
Sprague Pest Solutions August 2005 - November 2014
Sprague Pest Solutions August 2005 - November 2014
Sprague Pest Solutions August 2005 - November 2014
Sprague Pest Solutions August 2005 - November 2014
Cigna October 2003 - June 2005
Barnes & Noble August 2000 - October 2003
Skills
Employee Relations, Employee Engagement, Employee Training, Exit Interviews, People Skills, Employee Orientations, New Hire Orientations, People-oriented, Learning Management..., Workers Compensation, Recruiting, Licensing, Team-oriented, Safety, Claims Management, Events Coordination, Academic Tutoring, ESL, Adult Literacy, Teaching Reading, Culinary Skills, Food, Leadership Development, Teaching Adults, Interviews, HR Software, Customer Service, Teamwork, Account Management, Contract Negotiation, Training, Team Building, Management, Leadership, Budgets, Microsoft Office
Education
Walden University 2012 — 2015
Master of Education (M.Ed.), Adult Education
Ashford University 2010 — 2012
Bachelor's degree, Organizational Leadership, 3.79
New Jersey City University 1997 — 2000
Bachelor of Science (B.S.), Biology, General
CIGNA April 2013 - Present
Wellness Coaches USA January 2011 - April 2013
Wellness Coaches USA June 2007 - December 2010
WCUSA June 2005 - June 2007
Arizona State University August 2003 - June 2005
Arizona State University August 2004 - December 2004
Michigan State University August 2004 - December 2004
Skills
Health Education, Personal Training, Strength Training, Nutrition, Athletics, Cpr Certified, Wellness, Exercise Physiology, Fitness Training, Wellness Coaching, Rehabilitation, Sports, Operant Conditioning, Injury Prevention, Health Promotion, Athletic Training, Employee Wellness, Prevention, Healthcare
Education
Arizona State University 2003 — 2005
M.Ed., Higher and Post Secondary Education
Michigan State University 1999 — 2003
BS, Kinesiology, Athletic Training and Health Promotions
Ipro Tech May 2015 - Present
TopLine Strategies October 2014 - April 2015
Pediatric Endocrinology of Phoenix October 2012 - October 2014
CIGNA August 2007 - October 2012
Tyche Global, Inc. 2005 - 2007
Banner Health Research Institute 2004 - 2005
Skills
Scrum, TDD, C#, T-SQL, ASP.NET, Visio, IIS, Microsoft SQL Server, SQL, Database Design, Visual Studio, XML, ASP.NET MVC, TFS, MSTest, NUnit, Entity Framework, NHibernate, JavaScript, jQuery, jQuery Mobile, jQuery UI, .NET, Agile Methodologies, Web Development, Process Improvement
Education
Arizona State University - W. P. Carey School of Business 2001 — 2004
Accountancy and Information Systems Management, Business, Software, Finance, Business Law
Bardon Insurance June 2015 - Present
Sprouts Farmers Market January 2015 - July 2015
Southwest Service Administrators, Inc October 2011 - December 2014
Delta Dental of AZ October 2008 - January 2011
Towers Watson November 2005 - September 2008
Segal Consulting May 2004 - November 2005
Cigna May 2001 - May 2004
Skills
Insurance, Analysis, Employee Benefits, Health Insurance, Financial Analysis, Sales, Underwriting, Brokers, Finance, Reinsurance, Life Insurance, Disability Insurance, Financial Risk, Payroll, Retirement, 401k, Strategic Financial..., Benefits Administration, Deferred Compensation, Microsoft Excel, CRM, Health Savings Accounts, Open Enrollment, Business Development, Forecasting, Management, Leadership
Education
Arizona State University - W. P. Carey School of Business 1998 — 2002
Bachelor, Finance
Cigna June 2013 - Present
American Express July 2011 - June 2013
Genesco May 2010 - July 2011
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Outlook, Telephone Skills, Business Analysis
Education
Arizona State University, W. P. Carey School of Business 2007 — 2010
Bachelor of Arts (BA), Business/Commerce, General
Ironwood High School 2003 — 2007
Cigna April 2010 - Present
Body by Rob Fitness & Massage Therapy January 2004 - Present
Department of Veterans Affairs May 1999 - May 2009
United States Army Reserve September 1991 - September 1999
Skills
Wellness, Health, Nutrition, Fitness, Massage Therapy, Account Management, Nurse Assistant, Private Caregiver, Therapeutic Massage, Health Promotion, Nutritional Counseling, Fitness Training, Wellness Coaching, Behavior Change, Lifestyle, Exercise Prescription, Sports Nutrition, Public Speaking, Personal Training, Health Education, Nutrition Education, Public Health, Stress Management, Prevention, Exercise Physiology
Education
Arizona State University 1991 — 1997
Bachelor of Science (B.S.), Exercise Science & Wellness
Southwest Institute of Healing Arts 2003 — 2004
Therapeutic Massage Diploma, Multiple Modalities
Cigna November 2014 - Present
Cigna April 2013 - November 2014
Cigna November 2011 - March 2013
Bank of America March 2007 - November 2007
Skills
Marketing, Management, Management Consulting, Contract Management, Entrepreneurship, Supply Chain Management, Human Resources, Strategic Planning, Finance, Project Management, Statistics, C++, Microsoft Office, Mandarin, Cantonese, SharePoint, HTML, Customer Engagement, Manage Client..., Presentations, Sales, International Trade, International Business, Economics, Professional Mentoring, Leadership, Social Media, Six Sigma, Leadership Development
Education
Arizona State University 2003 — 2009
Bachelor’s of Science, Business Administration
Mesa Community College
Westview
CIGNA September 2010 - Present
Independence Blue Cross September 2002 - September 2010
Skills
Health Insurance, Insurance, Claim, Medicare, Managed Care, Employee Benefits, Business Analysis, Process Improvement, HIPAA, Visio, Access, Medicaid
Education
Art Institute of Philadelphia
Associate's degree, Multimedia
AllianceOne April 2011 - Present
Broadband Network Services, Inc. May 2000 - April 2011
PVCC August 2003 - January 2011
Health Services Advisory Group October 1996 - May 2000
Cigna February 1996 - October 1996
CIBER, Inc. December 1995 - March 1996
Health Services Advisory Group, Inc. (HSAG) August 1993 - December 1995
IBM 1992 - 1993
Skills
Perl, Linux, System Administration, HTML, Python, Unix, Team Leadership, Analysis, PHP, Troubleshooting, Project Management, Leadership, Staff Development, Red Hat Linux, Windows, Linux+, Security+, Asterisk, Linux System...
Education
Keller Graduate School of Management of DeVry University 1996 — 1999
MBA
Arizona State University - W. P. Carey School of Business 1987 — 1993
Bachelor of Science
Signature Medical Group August 2013 - Present
CIGNA May 2012 - August 2013
Select Specialty Hospital/SSM rehabilitation April 2010 - May 2012
Select Specialty Hospital July 2009 - May 2012
Select Specialty Hospital March 2009 - July 2009
Lukes Hospital January 2006 - May 2009
Cardiology Specialists July 2008 - March 2009
Lohmeyer & Associates, LLC August 2006 - September 2008
Favorites Healthcare Staffing May 2007 - July 2008
St. John's Mercy Medical Center January 2006 - August 2006
Skills
Telemetry, Nursing, Teaching, Time Management, Healthcare, Case Managment, Healthcare Information..., Customer Service, Managed Care, Cpr Certified, Disease Management, PowerPoint, Healthcare Management, Hospitals, Critical Care, Inpatient, Leadership, Clinical Research, EMR, Physician Relations, Home Care, Medicaid, Acute Care, Orthopedic, Case Management, Orthopedics
Education
Southeast Missouri State University Cape Girardeau, MO 2001 — 2005
nursing, Registered Nursing/Registered Nurse
Ashford University
MBA, an; Healthcare Management
Key Benefit Administrators, Inc. June 2008 - Present
CIGNA January 1985 - June 2007
Skills
Health Insurance, Insurance, Process Improvement, Customer Service, Healthcare, Employee Benefits, Call Centers, Managed Care, Vendor Management, Medicare, Access, Software Documentation
Education
Ashford University
Central Piedmont Community College
Cigna January 2012 - Present
CIGNA April 2010 - January 2012
CIGNA November 2008 - April 2010
Apria Healthcare June 2007 - November 2008
Coram Healthcare October 2005 - June 2007
Walgreens Pharmacy December 2002 - January 2006
Skills
Visio, Human Resources, SDLC, Project Portfolio..., Business Analysis, HIPAA, Management, Requirements Analysis, Project Management, Project Planning, Healthcare Information..., Process Improvement, User Acceptance Testing, Vendor Management, PMO, Program Management
Education
Ashford University 2014 — 2015
MBA - focus in information systems, MBA, 4.0
Michigan State University 2001 — 2005
Social Relations and German Language and Culture, Minor in Political Theory
Gabriel & Ashworth, P.L.L.C. February 2014 - Present
Hat Club, L.L.C. March 2004 - Present
Cigna September 1997 - November 2003
Snell & Wilmer August 1992 - August 1997
Skills
Employment Law, Corporate Law, Civil Litigation, Employment Law..., Legal Assistance, Privacy Law, Legal Issues, Legal Compliance, Legal Advice
Education
Arizona State University College of Law 1990 — 1992
Doctor of Law (J.D.)
Cigna May 2014 - Present
Cigna June 2013 - May 2014
TEKsystems April 2013 - May 2013
AT&T January 2009 - September 2012
IBM April 2007 - April 2008
Siemens July 2004 - April 2007
CIGNA October 2000 - July 2004
CIGNA August 1999 - October 2000
The Hartford November 1997 - October 2000
Skills
Telecommunications, Avaya, Call Center, Telephony, Troubleshooting, ISDN, Vendor Management, Six Sigma, IVR, Project Management, Call Centers, Visio, Management, Hardware, T1, Unified Communications, Data Center
Education
Asnuntuck Community College
Associates Business Administration
Project Management Institute
Windsor, CT
Florida Blue July 2012 - Present
Independent Insurance Agent September 2012 - July 2013
Cigna May 2004 - May 2009
Skills
Training, Contract Negotiating, Seminars, Sales Management, Relocation, Customer Retention, Customer Service, Marketing Communications, Product Marketing, Insurance, Health Insurance, New Business Development, Employee Benefits, Long-term Care, Brokers, Sales, Life Insurance, Medicare, Disability Insurance, Term Life Insurance
Education
Arizona State University
B.S., Business Administration
Cigna September 2015 - Present
AT&T July 2013 - September 2015
AT&T December 2011 - July 2013
AT&T June 2006 - December 2011
Oakland Athletics March 2011 - March 2011
Skills
Selling, Consultative Selling, Direct Sales, Solution Selling, Sales Management, Team Leadership, Account Management
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
Bachelor of Science, Business Administration
Cigna March 2015 - Present
UnitedHealth Group October 2010 - February 2015
Healthways May 2006 - September 2010
Education
Arizona State University 2004 — 2006
Bachelor's degree, exercise and wellness
Cigna October 2012 - Present
Arizona Vocational Consulting Services June 2009 - October 2012
Skills
Motivational..., Vocational..., Case Management, Mental Health, Crisis Intervention, Mental Health Counseling, Social Services, Psychotherapy, Behavioral Health, Treatment, Career Counseling
Education
Arizona State University
Bachelor of Arts (BA), Psychology
University of Arizona
Master of Arts (MA), Vocational Rehabilitation Counseling/Counselor
CIGNA May 2011 - Present
PRC, LLC February 2010 - May 2011
Client Services Incorporated November 2007 - November 2008
Skills
Call Centers, Customer Service, Data Entry, Process Improvement, Software Documentation, Customer Satisfaction, Technical Support, Outlook, Telephone Skills, Access, Microsoft Office, Training, Customer Retention, Troubleshooting, BPO, Inbound Marketing, Networking, Animal Welfare, Animal Rehabilitation, Fostering, Project Management, Proofreading, Text Editing, Creative Writing, Writing, Debate, Non-profit Volunteer, Phone Etiquette, Branch Banking, PowerPoint
Education
Ashford University 2011 — 2015
Bachelor's degrees, Applied Behavioral Science and Child Development
Bruton
Cigna September 2014 - Present
UnitedHealth Group March 2005 - August 2014
Unum 2002 - 2005
Skills
Call Centers, Strategic Planning, SDLC, Process Improvement, Business Process..., Health Insurance, Data Analysis, Insurance, Healthcare, Vendor Management, Team Building, Visio, Business Analysis, Change Management, Cross-functional Team..., Software Documentation, HIPAA, Customer Service
Education
Clark University 2002 — 2004
Psychology
Assumption College 1999 — 2001
Psychology
CIGNA January 1989 - August 2014
Skills
• Project Coordination..., • Business Analysis•..., Planning & Execution•...
Education
Asnuntuck Community College 2014 — 2015
Business administration certificate
ClearCall Solutions October 2014 - Present
U-Haul International, Inc. October 2007 - October 2014
Cigna May 2007 - October 2007
Leslie's Poolmart, Inc. May 2006 - August 2006
Skills
Statistical Modeling, Data Analysis, Analytics, Statistics, Microsoft Excel, Analysis, Microsoft Office, Research, PowerPoint, Data Management, Microsoft Word, Marketing Research, Market Research, Management
Education
Arizona State University, W. P. Carey School of Business 2003 — 2007
Bachelor of Science (BS), Finance & Marketing, 4.0
Cigna CNAHome Well Senior Care2014 - 2014
Home Well Senior Care 2014 - 2014
Education
Ashford University 2012 — 2013
Associate's Degree, Health Care Studies
CIGNA Group Insurance July 2007 - Present
CIGNA July 2007 - July 2010
Education
Arizona State University 2004 — 2007
BS, Finance
North Dakota State University
Cigna July 2012 - Present
CIGNA Healthcare July 2011 - July 2012
Skills
Healthcare, Managed Care, HMO, Medicare, Hospitals, PPO, Medicaid, Health Plan Operations
Education
Ashford University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business/Commerce, General, Graduate Summa Cum Laude 11/2013
Kankakee Community College
Cigna Healthcare September 2013 - Present
Cigna Healthcare July 2012 - September 2013
Cigna May 2011 - July 2012
Skills
Management, Sales, Microsoft Office, Customer Service, Team Leadership, Training, Microsoft Excel, Microsoft Word, Payroll, Insurance, PowerPoint, Office Management, Claim, Health Insurance, Workers Compensation, Process Improvement, Medicare, Claims Management
Education
Joliet Junior College 2000 — 2003
Associate of Arts and Sciences (AAS), Graphic Design
Ashford University
Business Administration and Management, General
Maricopa Integrated Health System June 2014 - Present
Cigna March 2013 - June 2014
APER Solutions Inc. July 2011 - March 2013
Education
Arizona State University 2004 — 2006
Master's Degree, Elementary Education and Teaching
University of Illinois at Chicago 1993 — 1995
Bachelor's Degree, Health Information/Medical Records Administration/Administrator
Virtual Office Temps April 2015 - Present
Edward Jones December 2003 - July 2010
Cigna September 2001 - July 2003
K.S. Cherry Bookkeeping Services June 1994 - September 2001
Skills
Advertising, Photography, Team Building, Small Business, Budgets, Strategic Planning, Leadership
Education
Ashworth College 2003 — 2004
Courses done from home., Accounting and Business/Management, A
Arkansas City High School
Self-employed October 1988 - Present
Cigna May 1981 - June 1988
Simsbury Bank March 1974 - April 1981
Skills
Construction, Construction Management, Renovation, Contractors, Contract Negotiation, Carpentry, Strategic Planning, New Business Development, Negotiation
Education
Asnuntuck Community College 1982 — 1984
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
The Gilbert School 1963 — 1967
Cigna October 2011 - Present
Wicked Twisted Tech. and Consulting, LLC. January 2012 - Present
SS&C Technologies January 2008 - October 2011
SS&C Technologies January 2005 - January 2008
Education
Vermont Technical College 1998 — 2003
Bachelor of Applied Science (B.A.Sc.)
Vermont Technical College 1998 — 2003
Associates of Engineering
Asnuntuck Community College 2009 — 2011
Certificate of Study
Mercer January 2015 - Present
Willis October 2013 - January 2015
Cigna July 2007 - September 2013
Skills
Financial Analysis, Data Analysis, Financial Reporting, Risk Assessment, Financial Modeling, Financial Planning, Financial Projection, Financial Forecasting, Employee Benefits, Data Modeling, Health Insurance, Life Insurance, Disability Insurance, Dental Insurance, Underwriting, Trend Forecasting, Microsoft Excel, Predictive Analytics, Business Analytics, Benefits Negotiation, Client Presentation, Group Presentations, Project Management, Client Relations, Visual Basic
Education
Arizona State University 2002 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Cigna
Skills
Process Improvement, Healthcare, Customer Service, Leadership, Business Analysis, Coaching, Management, Team Building
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.), Social Sciences, Cum Laude