CIGNA Company
Industry: Insurance company
DescriptionCigna is an American worldwide health services organization based in suburban Bloomfield, Connecticut and Philadelphia, Pennsylvania. Headquarters: Philadelphia, Pennsylvania, United States CEO: David Cordani (Dec 25, 2009–) Revenue: 41.62 billion USD (2017) Subsidiaries: Express Scripts, Healthspring, Inc.,
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CIGNA Employees
The Waterways Journal August 2015 - Present
Cigna October 2013 - August 2015
Meramec Valley Bank January 2012 - October 2013
Southeast Missourian August 2010 - December 2010
Skills
Social Media, Facebook, Advertising, Research, Public Relations, InDesign, Customer Service, Merchandising, Microsoft Office, Writing, PowerPoint, Word, Mac, Microsoft Word
Education
Southeast Missouri State University 2006 — 2010
Bachelor's, Advertising, Public Relations
Seckman Sr. High 2002 — 2006
Blue Sky Land September 2013 - Present
sage-ing November 2012 - Present
Rick Noriega for US Senate June 2007 - March 2008
Self Employed May 2006 - June 2007
Harris County Democratic Party May 1998 - January 2003
Harris County Democratic Party June 1996 - May 1998
Texas House of Representatives January 1991 - January 1995
CIGNA April 1984 - February 1989
n/a September 1981 - February 1989
Martin and Sperry September 1982 - September 1984
Skills
Political Campaigns, Public Policy, Fundraising, Research, Grassroots Organizing, Politics, Legislative Relations, Legal Research, Legislation, Policy Analysis, Community Outreach, Non-profits, Volunteer Management, Public Relations, Nonprofits, Public Speaking, Mediation, Event Planning, Corporate Law, Community Development, Marketing Communications, Social Media, Partnerships, Policy, Government, Federal Law, Latin America, Litigation, Strategic Communications, Speech Writing, Trials, Political Consulting, Courts, Political Communication, Media Relations, Legal Writing, Campaigns, Criminal Law, Leadership, Training, Appeals, Event Management, Alternative Dispute..., Legal Issues
Education
Evolving Wisdom 2011 — 2014
Awakening to an Evolutionary Life
Sage-ing Circle facilitator training 2012 — 2012
certified facilitator, Age-ing to Sage-ing: A Vision for Growing Older
South Texas College of Law 1977 — 1981
JD
University of North Texas 1971 — 1974
BBA, Marketing
Jacksboro
PattieKFitness September 2013 - Present
PattiekFitness January 2012 - Present
CIGNA June 2012 - Present
Summit Health January 2013 - Present
Menlo Swim and Sport March 2012 - August 2013
Fitness 101 August 1989 - June 2008
Skills
Personal Training, Exercise and Strength..., Wellness Coaching, Wellness Lectures, Fitness, Health Education, Athletics, Functional Training, Operant Conditioning, Exercise Physiology, Exercise Prescription, Sports Nutrition, Weight Training, Sports, Fitness Training, Weight, Weight Management, Cardio, Nutritional Counseling, Strength Training, Stress Management, Physical Therapy
Education
South Dakota State University 1984 — 1988
BS, Physical Education & Athletic Training
Cigna July 2015 - Present
Aetna December 2004 - September 2014
Aetna Life Insurance October 2000 - December 2004
Aetna Life Insurance Company October 2000 - December 2004
Fleet Bank April 1996 - September 2000
Fleet Bank March 1991 - May 1996
Skills
Insurance, HIPAA, Healthcare, Managed Care, Medicare, Data Analysis, Claim, Process Improvement, Visio, Access, Microsoft Excel, PowerPoint, Fraud Detection, Health Insurance, Microsoft Word, Leadership
Education
Southern Connecticut State University 1975 — 1979
Bachelor's degree, Speech Communications
Norwalk High School
Cigna November 2013 - Present
Clarity Software Solutions, Inc. November 2012 - October 2013
CIGNA Healthcare January 2011 - October 2012
CIGNA July 2006 - December 2010
UnitedHealth Group January 2002 - June 2006
Skills
ITIL, SOX, CMM, Change Management, Release Management, Software Project..., Business Analysis, Quality Assurance, Design Specifications, Estimating, Requirements..., Process Modeling, Test Planning, User Acceptance Testing, End User Training, HPSM, Test Director, HTML, XML, SQL, Data Center, Data Analysis, User Interface Design, Systems Analysis, BlazeDS, DB2, Data Mining, Predictive Analytics
Education
The George Washington University 2006 — 2006
Certificate, Project Management
Seton Hall University 1990 — 1994
BA, English/Communication
Cigna October 2013 - April 2015
EOS CCA April 2012 - October 2013
HSBC Card Services July 2010 - June 2011
The Salem Group April 2009 - April 2010
Staff Management February 2008 - October 2008
Skills
Call Centers, Data Entry, Customer Satisfaction, Customer Service, Telephone Skills, Customer Experience, Customer Retention, Training, Time Management, Outlook, Teamwork, Lotus Notes, Filing, Customer Support, Microsoft Excel, PowerPoint, Microsoft Word, Internet Explorer, 10 Key, Access
Education
South Suburban College
Human Services, General
Thornton High School 1996 — 2000
High School Diploma, Basic Studies
CIGNA November 2012 - Present
Cognizant Technology Solutions May 2010 - October 2012
Cognizant Technology Solutions July 2007 - May 2010
The Timken Company November 2005 - July 2007
Skills
Process Engineering, Project Management, Project Planning, Process Improvement, Risk Management, Six Sigma, Quality Management, Project Coordination, Testing, Requirements Analysis, Green Belt, CMMI Level 5, Risk Based Testing, SDLC, Business Analysis, Management, Software Quality..., Quality Assurance, PMO, Visio, Business Process, Template Creation, BPMN 2.0, IBM blueworks, Software Project...
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2001 — 2005
Bachelor of Technology (B.Tech.), Computer Science
Technical Skills
Bachelor Degree, Computer Science Engineering
Cigna June 2014 - Present
Medlab January 2010 - May 2011
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Healthcare, Training, Phlebotomy, Teamwork, Medical Terminology, Vital Signs, Medication..., CLIA waived testing, OSHA, Patient Advocacy, HIPAA, Infection Control
Education
Sinclair Community College 2011 — 2013
Associate's degree, Certified Medical Assistant
Cigna September 2005 - Present
Siemens February 2005 - September 2005
Cigna May 2003 - February 2005
Skills
Project Management, Healthcare, Windows Server, NetBackup, Backup Exec, Disaster Recovery, Unix Administration, Change Management
Education
Southeast Technical Institute 1999 — 2002
Associate of Science (A.S.), Network and System Administration/Administrator
CIGNA July 1987 - Present
IDLife Corporate March 2012 - Present
CIGNA June 1999 - December 2008
Skills
Six Sigma, Process Improvement, Quality Assurance, Quality Management, DMAIC, Project Plans, Documentation, Continuous Improvement, Business Requirements, Metrics, Black Belt, Visio, Auditing, Business Process..., Problem Solving, Resource Management, Business Analysis, Cross-functional Team..., Process Engineering
Education
Texas Woman's University 2013 — 2015
Master's degree, Health/Health Care Administration/Management
Southeastern Oklahoma State University 1984 — 1988
Bachelors, English, Communications, Marketing
Cigna January 2011 - Present
Wyndham Worldwide July 2010 - January 2011
Marriott International September 2009 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Management, Insurance, Data Entry, Time Management, Hospitality, Coaching, Leadership, Teamwork, Healthcare, Team Building, Training, Cpr Certified, Sales, Event Planning, Team Leadership, Social Networking, Supervisory Skills, Facebook, Social Media, Claim, Critical Thinking, Staff Development, Customer Satisfaction
Education
Slippery Rock University of Pennsylvania 2002 — 2006
Bachelor of Science (BS), Kinesiology and Exercise Science
Blue Cross and Blue Shield of Georgia August 2013 - Present
Blue Cross Blue Shield of Georgia January 2012 - August 2013
CIGNA June 1995 - January 2012
Skills
Health Insurance, Medicare, Managed Care, Disability Insurance, Healthcare, HIPAA, Claim, Call Centers, Customer Service, Underwriting, Life Insurance, Process Improvement, Workers Compensation, Benefits Administration, Account Management, Health Savings Accounts, Management, Insurance, Brokers
Education
Smith College
Business Administration and Management, General
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Oasis Behavioral Health Svc May 2014 - Present
Gila River Health Care September 2008 - Present
Kmart Corporation January 2006 - September 2007
Cigna January 1992 - December 2002
Phoenix Indian Medical Center May 1990 - December 1992
Skills
Hospitals, Retail, Mail Order Pharmacy, Residential Treatment
Education
South Dakota State University 1984 — 1990
Bachelor of Science (BS)
Cigna September 2014 - Present
CIGNA April 2012 - September 2014
The Guardian Life Insurance Company of America January 2012 - April 2012
The Guardian Life Insurance Company of America August 2010 - January 2012
Skills
Employee Benefits, Accounting, Analysis, Claim, Disability Insurance, Financial Risk, Health Insurance, Insurance, Life Insurance, Pricing, Risk Assessment, Underwriting, Management, Process Improvement
Education
Shippensburg University of Pennsylvania 2014 — 2017
Master of Business Administration (M.B.A.)
Albright College
Bachelor of Business Administration (BBA), High Honors
Siemens July 2014 - Present
Siemens May 2012 - July 2014
Amerigroup Corporation January 2012 - May 2012
Cephalon August 2010 - October 2011
CIGNA June 2009 - August 2010
Wyeth Pharmaceuticals April 2004 - June 2009
Keystone Mercy Health Plan 2002 - 2004
Keystone Mercy Health Plan 1999 - 2001
Skills
Risk Analysis, Policy Drafting and..., Investigations, Risk Assessment, Compliance Monitoring, Health Care Compliance, Compliance Training, Compliance Audits, Compliance, Healthcare, Regulations, Regulatory Affairs, Private Investigations, Quality Auditing, HIPAA, Medical Compliance, Software Documentation, Training, Management, Study Skills, Corporate Law, Auditing, Process Improvement, Financial Risk, Policy, Fraud, Program Management, Governance, Risk Management, Recruiting, Government, Pharmaceutical Industry, Time Management, Managed Care, Quality Assurance, Cross-functional Team..., Privacy Law, Legal Compliance, FCPA, Regulatory Requirements, Sop, Corporate Governance, Project Planning, Sarbanes-Oxley Act, FDA, Compliance...
Education
Shippensburg University of Pennsylvania 1997 — 1999
Master's, Public Administration
Shippensburg University of Pennsylvania 1993 — 1997
Bachelor, Public Administration
Seton Hall University School of Law
Healthcare Compliance Certification Program
Clinique February 2013 - Present
Cigna October 2008 - February 2014
Wells Fargo May 2006 - October 2008
Skills
Sales, Telemarketing, Cosmetics, Finance, Pharmaceutical Industry, Microsoft Excel, Microsoft Word, Friendly Personality, Outbound Marketing, Customer Service, Healthcare, Holistic Health, Nutrition, Goal Oriented, Success Driven, Passion for Helping..., Food Service, Caring, Empathy
Education
Southeast Technical Institute 2000 — 2003
Nuclear Medicine/Business
Cigna September 2014 - Present
CIGNA September 2010 - September 2014
UPMC September 2008 - August 2010
Fitness 19 2007 - 2009
Skills
Exercise Physiology, Wellness, Healthy Eating, Healthy Lifestyles, Motivation, Highly motivated..., Analytical Reasoning, Customer-focused, Independent Self-starter, Efficent, Conflict Management, Weight Management, Dependable Team Player, Cardiac Rehabilitation, Personal Training, Subject Matter Experts, Project Management, Client Visits, Health Fairs, ACSM Health Fitness, Yellow Belt, Health Promotion
Education
University of Pittsburgh 2007 — 2008
Master of Science (MS), Health, Physical Activity and Chronic Disease Management
Slippery Rock University of Pennsylvania 2002 — 2007
Bachelor of Science (BS), Kinesiology and Exercise Science
Lighthouse Property Insurance Corporation April 2015 - Present
Travelers August 2013 - April 2015
Travelers October 2009 - August 2013
Travelers October 2006 - October 2009
CIGNA November 2000 - October 2006
Harper & Whitfield, P.C. January 1998 - November 2000
Tectonic Industries May 1996 - January 1998
Skills
Insurance, Reinsurance, Financial Analysis, Claim, Accounting, GAAP, Tax, Financial Reporting, Property & Casualty..., Commercial Insurance, Auditing, Financial Risk, Captives, Financial Statements, Finance, Accounts Payable, Strategic Financial..., Sarbanes-Oxley Act, Internal Controls, Variance Analysis, Risk Management, General Ledger, Managerial Finance, Internal Audit, MIS, Financial Modeling, Financial Accounting
Education
Southern Connecticut State University 1988 — 1992
BS, Accounting, 3.67 - Cum Laude
Seton Hall University January 2015 - Present
Cigna May 2015 - August 2015
Seton Hall University September 2013 - May 2015
Fiduciary Investment Advisors, LLC May 2014 - August 2014
Fiduciary Investment Advisors, LLC May 2013 - August 2013
Saint Gabriel School June 2010 - August 2013
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Windows, Microsoft Publisher, Social Networking, Access, Event Planning, Leadership Development, Research, Public Speaking, Teamwork, Time Management, Leadership, Facebook, Financial Analysis
Education
Seton Hall University 2012 — 2016
Northwest Catholic High School 2008 — 2012
Optum March 2012 - Present
UnitedHealthCare, Aetna, Travelers, The Hartford January 2010 - March 2012
CIGNA September 1997 - 2009
Damien Roohr & Assoc. September 2000 - September 2005
Travelers; Aetna; Newspapers 1988 - 1997
Skills
Marketing Communications, Internal Communications, Healthcare, Strategy, Project Management, Marketing, Business Development, Health Insurance, Management, SEO, Content Management, Strategic Planning, Process Improvement, Leadership
Education
Southern Connecticut State University
BS, Journalism
CIGNA January 2013 - Present
Great American Financial Resources April 2011 - December 2012
Office of Court Administration, State of Texas October 2004 - April 2011
Unisys Corporation May 2002 - March 2004
Global Trade Technologies, Inc September 1996 - September 2001
Skills
SSRS, SQL, T-SQL, SDLC, SSIS, Microsoft SQL Server, Database Design, ASP.NET, Agile Methodologies, Databases, Data Modeling, XML, C#, .NET, Software Development, SharePoint, ETL, VB.NET, Scrum, Software Project..., Crystal Reports, AJAX, Data Warehousing, WCF, jQuery
Education
Southeastern University 1995 — 1996
M.S., Computer Science
The Ohio State University 1993 — 1994
M.S., Construction Management
Cigna May 2014 - Present
Unum May 2012 - September 2014
Video Ideas Productions February 2012 - May 2012
McKee Foods Corporation December 2010 - August 2011
Skills
SQL, C#, .NET, VB.NET, Microsoft SQL Server, SAS Programming, Oracle SQL Developer, SQL DB2, JavaScript, HTML5, CSS, Agile Web Development, Agile Project Management
Education
Southern Adventist University 2008 — 2013
Bachelor's degree, Computer Science
Southern Adventist University 2008 — 2012
Bachelor of Science (BS), Computer Science
Aetna July 2013 - Present
CIGNA May 2012 - July 2013
WellPoint April 2010 - May 2012
UnitedHealthcare November 2002 - April 2010
Great-West Life and Annuity Insurance Company May 2000 - November 2002
Skills
Sales Operations, Group Benefits, Health Insurance, Consultative Selling, Negotiation, Strategic Planning, Leadership, Brokers, Selling, Insurance, Customer Retention, Healthcare, Managed Care, Employee Benefits, Health Savings Accounts, Account Management, Disability Insurance, Cold Calling, Sales, Budgets, COBRA, Team Building, Sales Management, Benefits Administration, New Business Development
Education
Seton Hall University 2010 — 2012
Master of Health Administration
University of Oklahoma - Price College of Business 1997 — 2000
Bachelor of Business Administration, Marketing
T-Mobile USA, Inc March 2011 - Present
T-Mobile USA, Inc November 2005 - March 2011
North Philadelphia Health System May 2003 - April 2004
Wachovia Bank February 2001 - July 2002
CIGNA July 1996 - August 1999
Skills
Employee Relations, Performance Management, Employee Benefits, Onboarding, Succession Planning, HRIS, Deferred Compensation, Recruiting, Talent Acquisition, Talent Management, Workforce Planning, Human Resources, Applicant Tracking..., Benefits Administration, New Hire Orientations, Employee Engagement, HR Policies, FMLA, Interviews, College Recruiting, Coaching, Hiring, Management
Education
Seton Hill University 1991 — 2000
BS, Management/Human Resources
Fujirebio Diagnostics, Inc. June 2010 - Present
Pfizer April 2006 - June 2010
Pfizer (formerly Wyeth) September 2003 - March 2006
Pfizer Inc. (Formerly Wyeth Pharmaceuticals) February 2001 - August 2003
Schenker International (Freight Forwarding Company) January 1996 - January 2000
CIGNA 1976 - 1980
Education
Skidmore College
B.A., Biology/Psychology
Quinnipiac Valley Community Federal Credit Union March 2015 - Present
Total Benefits Communication February 2015 - August 2015
Prudential Retirement June 2012 - April 2013
The Hartford May 2011 - December 2011
UTC Fire & Security September 2010 - March 2011
Prudential Retirement January 2009 - December 2009
Prudential April 2004 - December 2008
Prudential Retirement December 2001 - April 2004
CIGNA Retirement & Investment Services May 2000 - December 2001
CIGNA January 1998 - January 1999
Skills
Operations Management, Change Management, Project Implementation, Employee Relations, Access, Negotiation, PowerPoint, Word, Microsoft Word, Project Management, Management, CRM, Employee Benefits, Outsourcing, Team Building, Human Resources, Process Improvement, MS Project, Personnel Management, Banking, Requirements Gathering, HRIS, Deferred Compensation, Vendor Management, 401k, Leadership, Business Process, Mergers & Acquisitions, Quality Assurance, Onboarding, Call Centers, Finance, Retirement, Mutual Funds, PMO, Business Process..., Defined Benefit, Financial Services, Performance Management, Retirement Planning, Visio, Strategic Planning, Employee Engagement, Relationship Management, Team Leadership, Training, Insurance, Investments, Risk Management, Budgets
Education
Southern Connecticut State University 1969 — 1973
BS, Education
Cigna May 2015 - Present
Robinson & Cole, LLP December 2003 - April 2015
Weil Gotshal and Manges 2002 - 2003
Hutchins, Wheeler & Dittmar, P.C. 2000 - 2002
Boston University 1996 - 2000
Stearns & Wheler 1995 - 1996
Education
Suffolk University Law School 1999 — 2003
J.D. magna cum laude
Siena College 1991 — 1995
Bachelor of Science (BS), Physics
AIG April 2013 - Present
Aetna October 2010 - September 2012
Aetna 2003 - June 2012
CIGNA 1998 - 2003
Skills
Claim, Quality Assurance, Six Sigma, Health Insurance, Application Architecture, Business Strategy, Data Warehousing, Data Governance, Leadership, Strategic Leadership, Data Profiling, SDLC, Project Planning, Management, Enterprise Architecture, Requirements Analysis, Business Requirements, PMO, Data Quality, Healthcare, Business Intelligence, Data Marts, Data Modeling, Strategic Planning, Integration, Data Integration, Strategy, IT Strategy, DB2, Project Portfolio..., Risk Management, Analytics, Process Improvement, Requirements Gathering, Master Data Management, Insurance, Business Process..., Vendor Management, Project Management, PMP, Business Analysis, Visio, Business Process, ETL, Solution Architecture, Data Warehouse..., Software Project..., IT Management, Resource Management, Systems Analysis
Education
Southern Connecticut State University 1982 — 1986
BS
Self Employed May 2011 - Present
Prudential Financial February 2006 - April 2011
Prudential Financial May 2003 - February 2006
Cigna January 2001 - May 2003
Data-Mail, Inc. December 1999 - January 2001
Newington High School 1999 - 1999
Missouri Western State University--St. Joseph, MO 1997 - 1997
Skills
Marketing Communications, Marketing, CRM, Strategy, Social Media, Training, Editing, Cross-functional Team..., Marketing Management, Project Management, Direct Mail, Coaching, Customer Service, Management, Retirement Planning
Education
University of Hartford 2002 — 2005
M.A., Communications
Siena College 1993 — 1997
B.A., Sociology
Newington High School 1989 — 1993
Cigna April 2014 - Present
Tata Consultancy Services October 2007 - April 2014
Skills
Core Java, Unix, Oracle, JSP, Java, Java Enterprise Edition, SQL, SDLC, C, Requirements Analysis, DB2, Web Services, Eclipse, J2EE Application..., JBoss EAP, Apache Commons, Apache Camel, WPS, WESB, ODSI, OSGi
Education
Shanmugha Arts, Science, Technology and Research Academy 2003 — 2007
B.Tech, Electronics and Communication
Ramasamy Pillai Hr. Sec. School, Ilanji 2001 — 2003
Designs by Christine August 2014 - Present
Team Solutions September 2005 - Present
Pitney Bowes October 2012 - Present
Cigna April 2011 - July 2012
The Hartford March 2008 - September 2008
Scholastic 1996 - 2005
Scholastic January 1995 - 2005
Scholastic Library Publishing 1993 - 1998
Scholastic Library Publishing January 1995 - October 1997
John Wiley & Sons 1991 - 1993
Skills
Business Analysis, Information Architecture, User Experience, Project Management, Content Development, Knowledge Management, Training, Content Management, Strategic Planning, Requirements Gathering, Usability Testing, Cross-functional Team..., Program Management
Education
Southern Connecticut State University 1983 — 1985
BS, Applied Mathematics
Multiple companies who provide BioMetric Screenings for the corporate world March 2009 - Present
Sally's Healthy Living - Corporate Wellness Programs, Individual Coaching January 2009 - Present
CIGNA March 2011 - November 2011
Working Nurse Magazine December 2010 - November 2011
Good Samaritan Home Health September 2009 - September 2010
Alere December 2005 - September 2009
Exempla Healthcare March 2004 - July 2005
Western Hills 1998 - 1999
Health Decisions, Inc. 1994 - 1995
Boston Children's Hospital 1980 - 1989
Skills
Stress Reduction, COPD, CAD, Asthma, Wellness Coaching, Public Speaking, Stress Management, Wellness, Corporations, Holistic Health, Healthcare, Employee Wellness, Meditation, Mindfulness, Training
Education
Simmons College 1986 — 1987
MS, Heatlh Care Administration
University of Massachusetts Boston 1977 — 1980
BSN, nursing
State University of New York College at Buffalo 1972 — 1974
BS, Environmental Design
Cigna February 2014 - Present
Cigna December 2011 - February 2014
Cigna November 2010 - November 2011
UnitedHealth Group November 2009 - October 2010
The Hartford October 2008 - March 2009
UnitedHealthcare 2008 - 2008
UnitedHealthcare 2001 - 2007
CIGNA 2000 - 2001
AMS Services, Inc 1997 - 2000
Aetna Health Plans 1993 - 1997
Skills
Business Analysis, Process Improvement, Business Requirements, Mentoring, Team Leadership, Problem Solving, Coaching, Business Process, Requirements Gathering, SDLC, Visio, Systems Analysis, MS Project, Project Planning, Resource Management, Healthcare, Data Modeling, SharePoint, Documentation, Metrics, Vendor Relations, Analysis, Software Documentation, Management, Leadership
Education
Requirements and Solution Analysis 2010 — 2010
Level 2 Certification, Business systems requirements and Agile Inspection
Best Practices for Optimizing the Requirements Process 2009 — 2009
Requirements Process
Cracking the Code on Requirements Definition 2009 — 2009
Requirements Definition
United Leadership Academy 2007 — 2007
Internal Education, UnitedHealthcare
Six Sigma Green Belt Trained 2006 — 2006
Green Belt Trained, Internal Education, UnitedHealthcare
Project Management 2001 — 2001
Certificate, Systemation
Southern Connecticut State University 1971 — 1974
BS, Secondary Education: English; Psychology Minor
Wagner College 1969 — 1971
CIGNA 2012 - Present
Leadership with Integrity 2009 - Present
AIG Financial Advisors/Advisor Group January 2006 - December 2008
Fifth Third Bank 2001 - 2004
eCapitalist Group International 2000 - 2000
E*TRADE Financial 1996 - 2000
Key Bank 1992 - 1996
Skills
Effective Talent..., Internal Controls, Internal Audit, Operations Management, Business Process..., Customer Experience, Client Service, Business Strategy, Business Management, Team Leadership, Change Leadership, Organizational..., Business Analysis, Risk Management, Leading Projects, Project Implementation, SOX, Compliance, Vendor Management, BPO, Mergers, Acquisition Integration, Performance Measurement, Start-ups, Turnarounds
Education
Simmons College
B.A., Finance
Cigna September 2013 - Present
Ensign-Bickford Industries, Inc. 2008 - September 2013
Ensign-Bickford Industries, Inc. 2003 - 2008
Ensign-Bickford Industries, Inc. 1999 - 2003
Ensign-Bickford Industries, Inc. 1997 - 1999
Arburg 1995 - 1997
Key Service Systems (Non Profit) 1993 - 1995
ABB 1991 - 1993
Skills
GAAP, Preparation, Accruals, Managerial Finance, Variance Analysis, Process Improvement, Budgets, Expense Management, Microsoft Excel, Outlook, Business Process..., Forecasting, Microsoft Word, Six Sigma, Continuous Improvement
Education
Southern Connecticut State University
BS Accounting, Accounting
Southwest
Cigna October 2014 - Present
Midwest Conference, Inc. April 2010 - May 2014
University of Alaska Fairbanks July 2009 - March 2010
Seton Hill University July 2007 - June 2009
Skills
Event Planning, Public Relations, Public Speaking, Social Media, Editing, Sports Management, Media Relations, Community Outreach, Sports Marketing, Fundraising, Non-profits, Social Media Marketing, Marketing Communications, Event Management, Research, Marketing, Mac, PC, Adobe Creative Suite, InDesign, Microsoft Office, Press Releases, Social Networking, Leadership, Higher Education, Time Management, Sports, Newsletters
Education
Seton Hill University 2007 — 2009
MBA, Business
Seton Hill University 2003 — 2007
BA, Communication
Cigna May 2014 - Present
Cigna December 2013 - April 2014
Unum January 2013 - December 2013
Unum June 2011 - December 2012
Unum November 2006 - June 2011
Skills
Management, Health Insurance, Team Leadership, Insurance, System Administration, Training, Coaching, Process Improvement, Employee Benefits, Leadership, Disability Insurance, Employee Relations, Claim, Long-term Care
Education
Southern Adventist University 2007 — 2009
M.B.A., Healthcare Administration
The University of Tennessee at Chattanooga 2002 — 2006
B.S., Marketing
Travelers November 2014 - Present
Cigna October 2013 - November 2014
vielife November 2009 - October 2013
Hartford Life January 2006 - November 2009
Mintz & Hoke Communications Group 2001 - 2006
Stein Rogan + Partners 1999 - 2001
Skills
Marketing Communications, Marketing Strategy, Email Marketing, Product Marketing, Internal Communications, Advertising, Marketing, Management, Digital Marketing, Strategy, Integrated Marketing, Direct Marketing, Project Management, Budgets, Business Strategy, Corporate Communications, Project Planning
Education
Smith College
CIGNA June 2013 - Present
Cigna, McKesson, etc. June 2011 - May 2013
UnitedHealthcare June 2010 - June 2011
The Travelers Companies, Inc October 2007 - May 2009
MetLife June 2006 - October 2007
MetLife, Inc August 2001 - June 2006
Cardiopulmonary Corp August 2000 - March 2001
Thornton Donovan School 1994 - 2001
Thornton Donovan School June 1994 - August 2000
Skills
SDLC, Software Asset..., TAD4D, Business Analysis, ILMT, Requirements Gathering, Project Management, Vendor Management, Problem Solving, End User Training, Risk Management, Training, Six Sigma, Functional..., Process Improvement, Information..., Solution Optimization, DMAIC, SWOT Analysis, Proof of Concept..., Software Prototyping, Use Case Development, Current State Assessment, Functional..., Wireframe and Screen..., Dashboard & Scorecard..., User Interface Design, User Experience Design, Report Design, Relational Database..., Project & System..., User Documentation, MS Office Automation, MS Access Application..., MS Excel Application..., VBA Application..., Yellow Belt, RMA
Education
University of New Haven 1993 — 1994
Master of Science, Secondary Science Education
Southern Connecticut State University 1982 — 1988
Bachelor of Science, Physics
Anthem April 2014 - Present
WellCare March 2013 - March 2014
WellCare September 2011 - March 2013
Principal Healthcare 2008 - November 2010
Cigna 2007 - 2008
Cigna 2007 - 2008
Cigna 2007 - 2008
Cigna 2007 - 2008
UnitedHealth Group 2004 - 2005
UnitedHealth Group 2003 - 2004
Skills
Health Insurance, Managed Care, Medicare, Medicaid, Sales, Leadership, Physicians, Hospitals, Provider Relations, Health Care Reform, Insurance, Health Policy, Healthcare, Healthcare Industry, Healthcare Management, HIPAA, Team Building, HMO, Healthcare Consulting, Pharmacy Benefit..., Healthcare Information..., Employee Benefits, Disease Management, Health Savings Accounts, Medicare Part D, Strategic Planning, Revenue Cycle, Executive Management, Network Development, Utilization Management, Long-term Care, Disability Insurance, Brokers, Practice Management, Claim, Physician Relations, PPO, Revenue Cycle Management
Education
University of Colorado Colorado Springs 2003 — 2004
MBA, Finance/healthcare
Simpson University 1971 — 1975
Bachelor’s Degree, Clinical Psychology
Cigna September 2014 - Present
Cigna July 2013 - September 2014
CIGNA Healthcare December 2011 - September 2014
CIGNA Healthcare December 2010 - December 2011
Turn the Page Consulting January 2010 - November 2010
MassMutual Financial Group April 2003 - September 2009
MassMutual Financial Group January 1998 - March 2003
MassMutual Financial Group November 1990 - December 1997
Skills
Process Improvement, Vendor Management, Insurance, Cross-functional Team..., Program Management, Resource Management, Healthcare, Strategy, Management, Leadership, Software Documentation, IT Strategy, Change Management, Strategic Planning, Project Management, Analysis, Project Portfolio..., Product Marketing, Marketing, Marketing Strategy, Product Development, Enterprise Software, Business Strategy, Sales
Education
Western New England College 1988 — 1992
Masters, Business; Management Info Systems Concentration
Southern Connecticut State University 1979 — 1982
BS, Special Education; Psychology minor
MassMutual Financial Group October 2014 - Present
MassMutual Financial Group May 2012 - October 2014
Mass Mutual August 2011 - May 2012
MassMutual January 2009 - August 2011
MassMutual November 2003 - January 2009
MassMutual Financial Group 2003 - 2008
CIGNA Healthcare November 1992 - November 2003
CIGNA 1992 - 2003
Skills
Insurance, Six Sigma, Process Improvement, Continuous Improvement, Lean Manufacturing, Business Analysis, Visio, Project Management, Call Centers, Quality Assurance, Employee Benefits, Team Building, Quality Management, Leadership, New Business Development, Business Process, Organizational..., Operations Management, Software Documentation, Process Engineering, Vendor Management, Training, Business Process..., Strategic Planning, Coaching, Program Management, Change Management, Analysis, Cross-functional Team...
Education
Southern Connecticut State University 1987 — 1990
Microsoft June 2005 - Present
CIGNA 2002 - 2005
Akin Gump Strauss Hauer & Feld LLP 2000 - 2002
Anderson Kill & Olick, P.C. 1998 - 2000
U.S. District Court, Western District of Pennsylvania 1997 - 1998
Superior Court of Pennsylvania 1996 - 1997
Skills
Intellectual Property, Open Source, Privacy Law, Software Licensing, Licensing, Interactive..., Copyright Law, Mobile Applications, Diversity & Inclusion, Cyberlaw, Strategy, Data Privacy, Mobile Devices, Commercial Litigation, Mergers & Acquisitions, Legal Writing, Legal Research, Corporate Law, Management
Education
University of Pittsburgh School of Law 1993 — 1996
Juris Doctorate
University of Brussels 1994 — 1994
Certificate, Law and Institutions of the European Union (Summer Abroad)
Slippery Rock University of Pennsylvania 1989 — 1993
Bachelor of Science, English, German Minor
Universität Salzburg 1991 — 1991
Certificate, German Studies and Language (Study Abroad)
Cigna September 2015 - Present
CVS Caremark Corporation August 2012 - September 2015
Franklin American Mortgage Company December 2011 - August 2012
Coca-Cola Enterprises June 2006 - July 2007
Skills
Account Management, Pharmacy Benefit..., Cross-functional Team..., Leadership, Healthcare, Management, New Business Development, Training, Employee Benefits, Performance Management, Talent Acquisition, Talent Management, Employee Relations, Human Resources, Strategic Planning, Team Building, Customer Service, Microsoft Office, Sales, Technical Recruiting
Education
University of Phoenix 2011 — 2013
Master Business AdministrationPresent, Business Administration, 3.7
Southeastern Oklahoma State University 2008 — 2011
B.A, Sociology2007
Atwell Middle School
Atwell Middle School
Southeast Missouri State University August 2015 - Present
Cigna June 2015 - July 2015
Skills
Public Speaking, Microsoft Office, Social Media, PowerPoint, Research, Microsoft Excel, Microsoft Word, Leadership, Social Networking
Education
Southeast Missouri State University 2011 — 2016
Corporate Communication, Business/Corporate Communications
McCluer North High School 2007 — 2011
General Studies
Connecticut Insurance Department March 2015 - Present
Cigna 1992 - 2013
Cigna 2008 - 2011
Cigna 2004 - 2008
Cigna 2000 - 2004
Cigna 1996 - 2000
Cigna 1994 - 1996
Cigna 1993 - 1994
Cigna 1992 - 1993
Skills
Public Policy, Legislative Relations, Health Policy, Government, Strategy, Public Affairs, Coalitions, Managed Care, State Government, Crisis Management, Regulations, Regulatory Affairs, Legislation, Executive Management, Health Insurance, Insurance, Health Care Reform, Message Development, Strategic Planning
Education
Simmons College
Bachelor's Degree, History
University of Virginia Darden School of Business
Executive Management Program
Town of Cheshire March 2001 - Present
CIGNA 1999 - 2000
Starter Corporation 1997 - 1999
Education
Southern Connecticut State University 1988 — 1991
Bachelor of Science (B.S.), Business Administration-Accounting
CIGNA 2010 - 2013
Education
Southeastern Oklahoma State University
Bachelor of Science (B.S.), Mathematics
Cigna September 2011 - Present
Alorica November 2009 - September 2011
Skills
Service Delivery, BPO, Call Centers, Customer Service, Technical Support, Team Leadership, Outsourcing, Workforce Management, Contact Centers, Leadership, Customer Experience, Team Management, Sla, Management, Customer Satisfaction, Process Improvement
Education
Southeastern Oklahoma State University
Beaver County Chamber of Commerce December 2014 - Present
Cigna January 2014 - November 2014
Cleveland Indians January 2013 - November 2013
Butler BlueSox May 2012 - August 2012
Slippery Rock University September 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, C++, Research, C, Java, HTML, Social Media, Event Planning, Ticket Sales
Education
Slippery Rock University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Journalism
Blackhawk High School 2004 — 2008
CIGNA December 2010 - Present
Skills
Customer Service, Management, Hotels, Hotel Booking, Banquets, Restaurant Management, Pharmacy, Mail Order Pharmacy, Restaurants, Delegation, Programming, Program Development, Hotel Management, New Restaurant Openings, Recruiting, Multi Tasking, Escalation Resolution, Data Analysis, SOP Development, SOP Authoring, Driven By Results
Education
South Dakota State University
Hospitality Administration/Management
Cigna August 2015 - Present
Beaver County Jail April 2015 - June 2015
ACHIEVA December 2014 - April 2015
NCO Group March 2013 - December 2014
NCO Group March 2013 - December 2014
The Callos Companies January 2013 - February 2013
Pennslyvania Career Link November 2012 - January 2013
Skills
Contact Centers, Call Centers, Customer Satisfaction, Customer Experience, Public Speaking, Call Center Development, Workforce Management, BPO, Inbound Marketing, Microsoft Excel, Telemarketing, Customer Service, Event Planning, Leadership, Team Building, Time Management, Training
Education
Slippery Rock University of Pennsylvania 2007 — 2011
Bachelor of Arts (B.A.), Criminal Justice and Corrections
California University of Pennsylvania
Law
American Specialty Health May 2015 - Present
UPMC Health Plan January 2014 - May 2015
CIGNA October 2011 - December 2013
Corporate Fitness Works February 2010 - October 2011
Corporate Fitness Works December 2006 - January 2010
Skills
Health Education, Program Development, Customer Service, Wellness, Prevention, Behavior Change, Smoking Cessation, Wellness Coaching, Fitness, Nutrition, Exercise Prescription, Employee Wellness, Exercise Physiology, Group Exercise..., Employee Wellness..., Lifestyle Coaching, Weight Management, Disease Management, Corporate Health, Overall Wellness, Personal Training, Wellbeing, Stress Management
Education
Slippery Rock University of Pennsylvania 2002 — 2006
B.S., Exercise Science
CIGNA January 2010 - Present
The Chateaux of Allen June 2008 - August 2009
Royal Marquis Properties, LLC June 2008 - August 2009
Ashton Woods Homes 2003 - 2007
Skills
Contract Negotiation, Management, Marketing, Sales, Sales Management, Customer Service, Negotiation, Real Estate
Education
Southeastern Oklahoma State University 1998 — 2001
Grayson County Community College 1996 — 1998
Associates, Education
Marriott International May 2015 - Present
Seattle Sounders FC August 2014 - Present
Sammamish High School March 2014 - Present
Seattle Seahawks February 2014 - Present
Seattle Seahawks & Sounders FC July 2013 - February 2014
T-Mobile May 2012 - August 2013
Pittsburgh Power Football December 2011 - June 2013
United Way - Seton Hill August 2010 - April 2013
CIGNA December 2010 - July 2012
Gateway Clipper Fleet June 2008 - April 2011
Skills
Team Leadership, Event Planning, Public Relations, Social Media, Microsoft Office, Event Management, Marketing, Community Engagement, Sports Management, Sports, Sales, Football, Athletics, Sports Marketing, Sponsorship, Public Speaking, Media Relations, Ticket Sales, Coaching, Teamwork, Advertising, Social Networking, Fundraising, Facebook, Community Outreach, Leadership, Research, Social Media Marketing, Time Management, Marketing Communications
Education
Seton Hill University 2009 — 2013
Bachelor of Science (BS), Sports Management - Business Administration
Easter Seals / Connecticut Job Works July 2014 - Present
Easter Seals Inc. 2014 - 2014
CONNING & COMPANY 1998 - 2012
CIGNA November 1989 - August 1997
Skills
Bloomberg, Bonds, Investments, Asset Management, Equities, Microsoft Excel, Corporate Events, Pricing, Customer Service, Financial Analysis, Pensions, Microsoft Word, Web Applications, Alternative Investments
Education
Southern Connecticut State University
Economics
Cigna February 2013 - Present
Westmoreland Casemanagment and Supports Inc January 2009 - February 2013
Pressley Ridge March 2005 - July 2009
Aeropostale January 2004 - January 2009
Pressley Ridge April 2000 - March 2006
Skills
Staff Supervision, Training & Development, Staff Training, Time Management, Staff Development, Employee Training, Training, Interviews, Crisis Intervention, Software Documentation, Team Building, Leadership, Payroll, Supervisory Skills, Conflict Resolution, Healthcare, Teamwork, Case Managment, Treatment, Program Development, Cpr Certified, Therapists, Mental Health Counseling, Social Services, Mental Health, Group Therapy, Adolescents, Psychology, Psychotherapy, Community Outreach, Child Development, Solution Focused, Career Counseling, Motivational..., Family Therapy, Behavioral Health, Interventions, Clinical Supervision, Counseling Psychology, Developmental..., CBT, Youth Mentoring, Google Groups, Resume Writing, Self-esteem, Workshop Facilitation, Case Management, Mindfulness, Volunteer Management, Behavior Modification
Education
Seton Hill University 1997 — 2001
BA, Art Therapy
DuBois Central Christian Junior/Senior High 1994 — 1997
Bachelor of Arts (B.A.), Art Therapy
Porath & Associates, LLC. 2010 - May 2014
CIGNA August 2009 - August 2013
GE Information Services 1975 - 1992
Skills
Insurance, Sales Management, Negotiation, Customer Relations, Customer Service, Sales, Strategic Planning, Account Management, Team Building, Employee Benefits, New Business Development, Small Business, Process Improvement, Management, Coaching, Leadership
Education
Shippensburg University of Pennsylvania 1961 — 1965
BA, Chemistry/Mathematics
ComplexCare Solutions, Inc. March 2014 - Present
CIGNA July 2012 - March 2014
Confidential January 2012 - July 2012
Aetna April 2004 - July 2011
Aetna Inc. April 2004 - September 2008
Connecticare, Inc 2001 - April 2004
Health Net 1998 - 2001
Oxford Health Plans April 1997 - 1998
Aetna July 1977 - 1994
Skills
Healthcare, Sales Operations, Sales, Leadership, Management, New Business Development, Managed Care, Health Insurance, Training, Process Improvement, Employee Benefits, Strategy, Business Development, Marketing, Insurance, Government Procurement, Budgets, Account Management, Cross-functional Team..., Strategic Planning, Medicare, Project Management
Education
Smith College
Bachelor of Arts, Education
Cigna January 2015 - Present
CIGNA Healthcare April 2010 - January 2015
Household Finance 2006 - 2009
Skills
Account Management
Education
Slippery Rock University of Pennsylvania 1998 — 2004
BS, Marketing
Wachovia, A Wells Fargo Company 2010 - Present
CIGNA August 2009 - Present
ETS October 2005 - August 2009
Princeton Information 2005 - 2009
Bristol-Myers Squibb March 2001 - October 2005
Merrill Lynch March 2000 - March 2001
Conectiv August 1998 - March 2000
Verizon June 1995 - August 1998
Matsushita June 1988 - June 1995
Pathmark Stores, Inc. May 1984 - June 1988
Education
Seton Hall University 1977 — 1981
Business
CIGNA February 2011 - Present
Old Bridge Township January 2003 - December 2011
New Jersey League of Conservation Voters November 2010 - February 2011
NJ Senate April 2009 - January 2010
Governor Richard J. Codey March 2005 - January 2006
Congressman Frank Pallone November 1988 - February 1993
Education
Siena College 1984 — 1988
B.A., Political Science
Saint John Vianney High School, Holmdel, New Jersey 1980 — 1984
CIGNA September 2008 - Present
Connecticut State Library & Conservation ConneCTion 2010 - 2011
Central Connecticut State University March 2006 - November 2008
EPISCOPAL DIOCESE OF CONNECTICUT 2005 - 2008
Skills
Research, Copyright & Licensing, Policy Development, Preservation Assessments, Strategic & Financial..., Library Management, Leadership, Sharepoint Catalog..., Teaching, Fundraising, Policy, Community Outreach, Writing, Archives, Editing, Nonprofits, Grant Writing, Program Development, Higher Education, Social Media, History
Education
Simmons College 2005 — 2008
Masters of Library and Information Sciences, Archives Management
University of St. Joseph
Bachelor of Arts (BA), American Studies with a Museum/Archives Concentration
Brent O'Bannon LLC - Strengths Coaching March 1993 - Present
CIGNA March 2001 - Present
Grayson County College August 1993 - July 1999
Collin County MHMR August 1993 - August 1996
Skills
StrengthsFinder, Gallup Strengths, Coaching, Leadership Development, Training, Public Speaking, Executive Coaching, Personal Development, Career Counseling, Leadership, Team Building, Strengths Development, Emotional Intelligence, Staff Development, Family Business, Mentoring, Organizational..., Career Development, Strength Training, Entrepreneurship, Workshop Facilitation, Organizational..., Team Leadership, Employee Training, Conflict Management, Conflict Resolution, Management Consulting, Talent Management, Employee Engagement, Organizational..., Change Management, Psychology, Training Delivery, Executive Development, Work Life Balance, Motivational Speaking, Keynote Speaker, Workshop Leader, Organizational Coaching, Human Capital Management, Entrepreneur, Strategy, Strategic Planning, Marketing, Consulting
Education
Southeastern Oklahoma State University 1991 — 1993
MBS, Counseling Psychology
Grayson County Junior College 1982 — 1984
Basics
Grand Saline High School 1979 — 1982
High School
CIGNA March 2010 - July 2012
Neighborhood Health Plan April 2007 - October 2007
Hallmark Health System, Inc. May 2006 - April 2007
Desert Regional Medical Center January 2006 - May 2006
AllCare VNA April 2005 - December 2005
MGH April 2004 - April 2005
Mind Body Medical Institute September 1999 - April 2004
Skills
Nursing, Healthcare, Healthcare Management, Hospitals, Case Managment, Cpr Certified, Treatment, Acute Care, Medicine, Social Services, Medical Records, Surgery, Medication..., Medical/Surgical
Education
Simmons College 1999 — 2003
BSN, Nursing, Biology and Business Management
Pearson North America May 2013 - October 2014
Amherst Regional Public Schools November 2008 - May 2013
Area Cooperative Education Services (ACES) September 2007 - November 2008
City of Hartford, CT 2004 - 2005
Computer Sciences Corporation April 1996 - May 2004
CIGNA 1996 - 1998
CIGNA 1996 - 1998
Hampshire Educational Collaborative 1984 - 1984
Skills
Curriculum Development, System Administration, Curriculum Design, Instructional Technology, Professional Training &..., Powerschool Object..., Powerschool Consulting..., Educational Technology, Customer Service, PowerPoint, Public Speaking, Experienced Trainer, Research, Staff Development, Databases, Teaching, Administration
Education
The University of Connecticut 2006 — 2007
MA, Educational Technology
Smith College 1979 — 1984
AB, Sociology
Anthem December 2014 - Present
Quest Diagnostics June 2013 - November 2014
Apollo Health Street, a Sutherland Global Services company October 2011 - June 2013
MEDecision May 2009 - February 2011
CIGNA February 2008 - April 2009
CIGNA Healthcare February 2003 - January 2008
Capital One February 1999 - February 2003
Pepsi Bottling Group October 1997 - March 1999
Wells Fargo October 1996 - October 1997
First Union National Bank January 1995 - October 1996
Skills
Process Improvement, Call Center, Customer Relations, Talent Acquisition, Product Development, Leadership, International Operations, Revenue Cycle Management, Healthcare Industry, Professional Services, Vendor Management..., Contact Center..., Strategic Planning, Workforce Planning, CRM, Operations Management, Recruiting, BPO, Cross-functional Team..., Forecasting, Business Process..., Team Building, Executive Management, Healthcare Information..., Healthcare, SDLC, Call Centers, Customer Service, Business Analysis, Vendor Management, Talent Management, Start-ups, Human Resources, Project Management, Consulting, Project Planning
Education
Siena College 1987 — 1991
B.S., Finance
Cigna July 2008 - Present
CIGNA March 2005 - June 2008
Cigna August 2001 - February 2005
Cigna June 1999 - July 2001
Skills
Systems Analysis, Agile & Waterfall..., Health Insurance, Data Analysis, Quality Assurance, SQL, Data Mining, SDLC, Business Analysis, Healthcare, Requirements Gathering, Customer Service, Healthcare Information..., Visio, Project Management, HIPAA, Process Improvement, Requirements Analysis, ODBC, System Testing, Use Case Analysis, Database Design, Data Warehousing, Business Intelligence, Strategic Planning
Education
Seton Hall University 1991 — 1996
Bachelor's Degree, Business Administration and Management, General
Lincoln Waste Solutions, LLC December 2012 - Present
Berkshire Hathaway Home Services August 2005 - Present
CIGNA 1988 - 2001
Skills
Manage Client..., Project Management, Strategic Negotiations, Account Management
Education
Southern Connecticut State University 1984 — 1988
BS, Business/Marketing
Southern Connecticut State University 1984 — 1988
Bachelor of Science (BS), Business Administration and Management, General
Cigna January 2012 - Present
CIGNA International September 2010 - January 2012
Merck October 2008 - June 2010
Merck January 2007 - September 2008
Epitome Systems 2003 - 2007
Merrill Lynch 2000 - 2003
Merrill Lynch 1997 - 2000
Merrill Lynch 1996 - 1997
Merrill Lynch 1994 - 1996
Merrill Lynch 1991 - 1994
Skills
Leadership, SDLC, Vendor Management, Process Improvement, Product Management, Business Analysis, Project Management, CRM, Quality Assurance, Management, Budgets, Analytics, Analysis, Operations Management, Banking, Product Development
Education
Slippery Rock University of Pennsylvania 1983 — 1988
Business Administration, Finance
Cigna October 2014 - Present
CIGNA October 2008 - October 2013
CIGNA Healthcare March 2008 - October 2008
Health Net May 2007 - March 2008
GE Capital June 2006 - May 2007
CIGNA Healthcare October 2003 - June 2006
Skills
Web Applications, Agile Methodologies, Leadership, Process Improvement, Integration, SDLC, Operations Management, Six Sigma, Visio, Cross-functional Team..., Business Analysis, Vendor Management, Java, User Acceptance Testing, Project Management, Management, Testing, System Testing, Quality Assurance, Software Development, Software Documentation, Requirements Analysis
Education
Southern Connecticut State University 1986 — 1990
Legal Practice 2001 - 2013
CIGNA 1983 - 2002
Lummus October 1981 - May 1983
Skills
Strategic Planning, Claim, Insurance, Litigation Management, Medicaid, Medicare, Managed Care, IT Strategy, Contract Negotiation, Health Insurance, Vendor Management, Process Improvement, Program Management, Governance, Insurance Law, Risk Management
Education
Seton Hall University School of Law 1973 — 1976
Project Management January 2013 - November 2013
The Hartford 2012 - August 2013
Prudential Financial April 2011 - November 2011
Strategic Marketing Communications November 2009 - March 2011
FM Facility Maintenance September 2008 - October 2009
CIGNA Healthcare June 1998 - March 2008
CIGNA June 1998 - June 2002
Keiler, Heagney & Ryan agencies July 1987 - May 1998
Skills
Brand Development, Marketing Communications, Marketing, Advertising, Direct Marketing, Integrated Marketing, Online Advertising, Marketing Strategy, Strategy, Public Relations, Strategic Communications, B2B, Brand Management, Corporate Branding, Newsletters, Account Management, Direct Mail, Leadership, CRM, Internal Communications, Marketing Management
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA)
Smith College
BA
DB & R Consulting February 2007 - Present
The Tiny Miracles Foundation September 2004 - Present
Towers Perrin June 2007 - August 2014
MRM Risk Management Consulting September 2000 - January 2007
Marsh April 1998 - September 2000
CIGNA September 1994 - April 1998
Education
The University of Connecticut School of Business 2000 — 2002
MBA, Finance & Marketing
Siena College 1990 — 1994
BS, Finance
Cigna October 2014 - Present
HealthSpring April 2013 - Present
Hewlett-Packard July 2011 - April 2012
Healthways April 1999 - April 2012
Healthways June 2008 - June 2011
HCA 1987 - 1999
Skills
SDLC, Process Improvement, Business Analysis, Visio, Software Documentation, Leadership, Microsoft SQL Server, Management, Vendor Management, SharePoint
Education
Southern Christian University 2002 — 2004
B.S., Management and Communication
Nashville State Tech 1982 — 1984
A.S, Business Data Processing
Marketing/ Communications/ Brand Consultant February 2010 - Present
CIGNA January 2013 - November 2013
Aetna 2010 - December 2012
Stanley Black & Decker , Inc. May 2007 - December 2008
Stanley Black & Decker , Inc. September 2004 - May 2007
Keiler & Company April 2002 - September 2004
Keiler & Company March 2000 - April 2002
Henkel Corp. 1999 - March 2000
Skills
Marketing Communications, Marketing Strategy, Creative Direction, Social Media, Brand Development, Creative Strategy, Digital Marketing, B2C, B2B, Healthcare, Consumer Products..., Product Launch, Internal Communications, Corporate Communications, Executive Communications, Creative Development, Advertising, Public Relations, Writing, Web Content Management, Email Marketing, Research, Event Management, Communications Strategy, International Marketing, Integrated Marketing, Strategic Communications, Market Research, Consumer Products, Direct Marketing, Brand Management, Product Development, Marketing Management, Newsletters, Corporate Branding, Copywriting, Product Marketing, Marketing, Market Planning, Direct Mail, Trade Shows, Social Media Marketing, Digital Strategy, Media Relations, Media Planning, Online Marketing
Education
Wesleyan University
MA, Humanities, Writing Concentration
Skidmore College
BS, Mathematics, Philosophy Minor
National Geographic Photography Workshops
Blue Shield of California January 2014 - Present
Cognizant December 2004 - Present
Blue Shield of California June 2012 - December 2013
UnitedHealth Group September 2009 - May 2012
Cigna May 2009 - August 2009
The Hartford July 2008 - April 2009
The Hartford September 2007 - June 2008
Skills
Test Management, Test Planning, SDLC, User Acceptance Testing, Requirements Analysis, Testing, Regression Testing, Quality Center, Software Quality..., Requirements Gathering, QTP, ETL, Agile Methodologies, Test Strategy, Defect Tracking, SQL, Informatica, Quality Assurance, Manual Testing, Resource Management, Business Analysis, Facets, ALM, System Testing, Agile Project Management, Test, System Integration..., Production Support, QARun, Agile Testing, Agile & Waterfall..., Scrum Master, Test Execution, PL/SQL, Oracle, Test Design, Functional Testing, Microsoft SQL Server, Test Estimation, Waterfall, Black Box Testing, Web Testing, Crystal Reports, Databases, Functional Requirements, EDI, Integration Testing, Toad, Pre-sales, Project Estimation
Education
Shanmugha Arts, Science, Technology and Research Academy 2001 — 2004
Bachelor’s Degree, Information Technology
Bishop Heber Higher Sec School 1998 — 2000
Higher Secondary, State Board
St Joseph's Higher Sec School 1988 — 1998
Secondary School, State Board, Grade A
CIGNA March 2013 - Present
Coventry Health Care September 2009 - February 2013
CIGNA September 2005 - September 2009
Unum July 2003 - September 2005
Unum July 2000 - July 2003
Skills
Health Insurance, Employee Benefits, Underwriting, Disability Insurance, Employee Training, Analysis, Health Savings Accounts, Group Insurance, Interviews, Health Care Reform, Toastmasters, HIPAA, COBRA, Leadership, Financial Projections, Public Speaking, Training & Development, Mentoring, Cross Functional Team..., Accountable Care, Provider Networks, Employee Wellness..., Employee Engagement, Flexible Spending..., Privacy Compliance, Long Term Care Insurance, Healthcare, Managed Care, Management, Insurance, Training
Education
University of Tennessee at Chattanooga 2001 — 2005
MBA, Business
Southern Adventist University 1995 — 1999
BA, Education/Psychology
Weimar Academy 1991 — 1995
Joining Technologies Inc., E. Granby , CT August 2014 - Present
CT Spring and Stamping Company April 2013 - January 2014
Remington Arms July 2002 - March 2013
Affiliated Computer Services June 1999 - May 2002
Cigna January 1991 - September 1992
Cigna March 1986 - June 1989
Skills
Process Improvement, Team Building, Distribution Center..., Security, Coaching, Leadership, Strategic Planning, Lean Manufacturing, Project Management, Continuous Improvement, Management, Customer Service, Team Leadership, Training, Forklift Operator, SAP, Inventory Management, Positive role model, Never stop learning.
Education
Asnuntuck Community College 2014 — 2015
Certification, CNC Machining and Manufacturing
Southern Connecticut State University 1981 — 1985
B.S., Physical Education
Newington High 1978 — 1981
College Prep.
Victory Bank 2008 - Present
Forum of Executive Women 2001 - Present
Beryl B. Byles (formerly Bridge Consulting Associates) February 1991 - Present
University of Pennsylvania, General Studies September 2000 - June 2007
TEC (Now Vistage, Inc) June 1995 - May 2003
Executive Assets April 1987 - February 1991
CIGNA September 1980 - June 1986
Ursuline Academy of Dallas August 1968 - June 1976
Skills
Leadership Development, Teaching, Coaching, Executive Coaching, Public Speaking, Leadership, Personal Development, Management Development, Organizational..., Management, Nonprofits, Executive Management, Staff Development, Career Counseling, Mergers & Acquisitions, Career Development, Training, Executive Development, Small Business, Organizational..., 360 Feedback, Workshop Facilitation, MBTI, Management Consulting, Culture Change, Business Coaching, Succession Planning, Career Management, Emotional Intelligence, Conflict Resolution, Organizational Design, Talent Management
Education
The University of Dallas 1974 — 1976
MBA, Business Management
Southeastern Louisiana University 1957 — 1961
BA, Secondary Education
McKesson June 2002 - Present
GE Capital formerly Heller Financial 1999 - 2002
CIGNA 1997 - 1999
Franco-India Pharmaceuticals 1994 - 1997
Skills
Software Development, Healthcare Information..., Program Management, Cross-functional Team..., Integration, Process Improvement, Software Project..., Enterprise Architecture, Leadership, Strategy, Project Management, Management, SDLC, Business Analysis, Outsourcing, Vendor Management, SaaS
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2009
MBA, General Management
Shivaji University 1990 — 1994
Engineering, Electonics
The Lego Group November 2013 - Present
Lewtan March 2012 - June 2013
Consultant February 2009 - March 2012
Circle Media Inc. December 2003 - March 2009
The Hartford courant December 2001 - December 2003
Northeast Magazine, The Hartford Courant May 1996 - December 2001
CIGNA May 1991 - May 1996
Skills
Art Direction, Illustration, Graphic Design, Book Design, Logo Design, Pre-press, Posters, Photography, Type Design, Brochures, Magazines, Vector Illustration, Advertising, Newspapers, Creative Direction, Art, Editorial, Illustrator, Layout, Typography, Publishing, Graphics, Publications, Mac, Image Editing, Multimedia, Web Design, Social Media Marketing, Editing
Education
Southern Connecticut State University 1987 — 1991
Bachelor of Science (B.S.), Graphic Design
Zlokower & Miller, LLP, Attorneys at Law 2005 - Present
CIGNA 1981 - 1991
Skills
Contract Negotiation, Real Estate, Mergers & Acquisitions, Strategic Planning, Real Estate Development
Education
Simmons College
BA, Economics
The University of Connecticut School of Law
JD
Mercy Health February 2014 - July 2015
Orthopaedic Associates June 2004 - August 2013
Phoebe Putney Health System January 2003 - March 2004
Cigna October 2001 - November 2002
Southeast Missouri State University October 1999 - November 2000
Geisinger Health System January 2000 - July 2000
Blue Cross Blue Shield March 1999 - September 1999
Southeast Missouri State University October 1998 - March 1999
Wellpoint Anthem July 1996 - September 1998
Skills
Medical Coding, Medical Billing, Medical Staff..., Healthcare Management, Hospitals, EMR, Healthcare, HIPAA, Healthcare Information..., Surgery, Revenue Cycle, EHR, Medicine
Education
Southeast Missouri State University 1998 — 2000
MassMutual Financial Group December 2012 - Present
MassMutual Financial Group May 2012 - Present
Mass Mutual July 2011 - May 2012
Royal Bank of Scotland / Citizens Bank February 2011 - June 2011
SQA - Client MassMutual USIG January 2009 - July 2010
MassMutual Financial Group 2009 - 2010
The Hartford - Hartford Life Limited International August 2004 - 2008
The Hartford 2004 - 2008
Aetna January 2002 - December 2003
Cigna October 1999 - January 2002
Skills
SDLC, Testing, Quality Center, Business Analysis, Process Improvement, Change Management, Program Management, Mentoring, Insurance, Business Intelligence, Process Engineering, Quality Assurance, Documentation, Vendor Management, Agile, Strategic Planning, Team Building, RUP, Application Development, Team Leadership, Integration, User Acceptance Testing, Business Requirements, Microsoft Office, Negotiation, Budgeting, Problem Solving, PMO, Coaching, Requirements Gathering, People Management, Continuous Improvement, Risk Management, Software Project..., Management, Resource Management, Project Portfolio..., Business Process..., Requirements Analysis, Test Management, Strategy, Visio, Waterfall, Business Process, MS Project, Project Management, HP Quality Center
Education
Southern Connecticut State University
B.S., Business & Economics
Cigna September 2013 - Present
Midcontinent Communications February 2006 - August 2013
Royal River Casino and Hotel February 2005 - June 2005
Skills
Sales, Marketing, Customer Service, Social Media Marketing, Advertising, Social Networking, Teamwork, Account Management, PowerPoint, Customer Satisfaction
Education
South Dakota State University 2000 — 2005
Bachelor of Science, Consumer Affairs
CIGNA September 1985 - June 1989
First Pennsylvania Bank, NA March 1985 - September 1985
Philadelphia National Bank July 1979 - July 1983
Education
The Wharton School, University of Pennsylvania 1983 — 1985
MBA, Finance
Smith College 1972 — 1976
BA, Economics, Hispanic Literature
CIGNA September 2012 - Present
Cigna Healthcare March 2011 - Present
CIGNA Healthcare - CIGNA Voluntary 2006 - March 2011
CIGNA 2002 - 2006
CIGNA Healthcare 1985 - 2002
Skills
Insurance, Healthcare, Underwriting, Account Management, Sales, Sales Management, New Business Development, Team Building, Brokers, Strategic Planning, Business Development, Contract Negotiation, Strategic Partnerships, Process Improvement, Coaching, Sales Operations, Cross-functional Team..., Strategy, Customer Service, Health Insurance, Salesforce.com, Leadership, Employee Benefits
Education
Smith College 1977 — 1981
Bachelor of Arts (B.A.), Econonics
Cigna June 2014 - Present
CIGNA 2008 - June 2014
CIGNA 2005 - 2007
Skills
Health Insurance, Managed Care, Healthcare, Healthcare Management, Credentialing, HIPAA, Training, Insurance, Process Improvement, Policy, Provider Relations, Healthcare Information..., Staff Development, Management, Medicaid, Healthcare Consulting, Health Policy, Employee Benefits, Medicare Advantage, Project Management, Building Effective...
Education
Simmons College
University of New Hampshire-Manchester
BA, English
Cigna March 2009 - Present
CIGNA November 2005 - February 2009
Aetna August 2002 - November 2005
Skills
Health Insurance, Managed Care, Sales, Medicare, Employee Benefits, Insurance, Healthcare, Analysis, Disability Insurance, Health Policy, New Business Development, Medicaid, Healthcare Industry, Management, Strategic Planning
Education
Skidmore College
BS, Education
Cigna, Global Individual Health Life and Accident January 2013 - Present
CIGNA & CMC April 2010 - December 2012
CIGNA January 2009 - April 2010
CIGNA January 2006 - December 2008
Deloitte 1998 - 2005
Skills
Insurance, Strategy, Strategic Planning, Business Strategy, Business Process..., Change Management, Management Consulting, Process Improvement, Business Analysis, Executive Management, Business Planning, Healthcare, Financial Modeling, Risk Management, Financial Analysis, Mergers & Acquisitions, Marketing Strategy, Program Management, Vendor Management, New Business Development, Business Intelligence, Performance Management, Leadership, Management, Team Building
Education
Simon Fraser University
Master of Business Administration (MBA), Technology Management
Midwest Employers Casualty Company May 2012 - Present
Cigna July 2008 - May 2012
Great-West Healthcare January 2001 - June 2008
General American Life September 1991 - December 2000
McDonnell Douglas February 1987 - September 1991
Skills
Vendor Management, SDLC, Integration, Business Intelligence, Business Analysis, SharePoint, IT Strategy, Agile Methodologies, Data Warehousing, Process Improvement, Enterprise Architecture, Visio
Education
Southeast Missouri State University 1983 — 1986
BS, IT
CIGNA August 2011 - Present
CIGNA Healthcare July 2010 - August 2011
Wells Fargo Financial October 2009 - July 2010
Skills
Financial Analysis, Employee Benefits, Microsoft Excel, Healthcare, Underwriting, Social Media, Credit, Insurance, Risk Management, Credit Analysis, Banking, Financial Risk
Education
University of Hartford 2007 — 2009
BA, Finance/Economics
Siena College 2005 — 2007
N/A, Finance
Cigna April 2015 - Present
CIGNA April 2005 - April 2015
Cigna November 2000 - April 2005
Cigna September 1998 - November 2000
AWA of Penang, Malaysia April 1995 - May 1998
Cigna September 1988 - April 1995
Skills
Process Improvement, SDLC, Vendor Management, Project Management, Quality Assurance, Public Relations, Integration, Risk Management, Fundraising, Business Process, Management, Visio, PMO, Program Management, Project Portfolio..., Project Planning, Business Process..., Budgets, Business Analysis, Requirements Analysis, Project Delivery, Change Management
Education
Skidmore College 1984 — 1988
Bachelor of Arts (B.A.), Economics
U.S. Trust June 2015 - Present
Webster Bank May 2014 - May 2015
Smith College Museum of Art May 2011 - May 2012
CIGNA June 2008 - August 2008
Connecticut Landmarks June 2007 - June 2008
Skills
Research, Microsoft Office, PowerPoint, Word, Time Management, Organizational..., Organizational..., Leadership Development, Team Leadership, Marketing Communications, Microsoft Word, Nonprofits, Fundraising, Event Planning, Editing, Public Speaking, Event Management, Community Outreach, Microsoft Excel, Social Media
Education
The University of Connecticut School of Law 2014 — 2018
Doctor of Law (J.D.)
Smith College 2008 — 2012
Bachelor of Arts (B.A.), American Government and Politics (United States)
University of Cape Town 2010 — 2010
Fredric Marro & Associates January 2006 - Present
KWELM Management Services Limited January 1994 - December 2005
CIGNA January 1991 - December 1994
Consolidated Insurance Group January 1987 - 1991
Skills
Insurance Law, Product Liability, Public Liability, Litigation Management, Claim, Medical Malpractice, Dispute Resolution, Litigation, Reinsurance, Arbitration, Insurance, Liability, Environmental Law, Toxic Tort, Claims Management, Professional Liability, Mediation, Torts, Class Actions, Legal Liability, Workers Compensation, Alternative Dispute..., Bad Faith, Construction Law, Dispute, Personal Injury..., Claims Handling, International Law, Personal Injury, Accident, Business Transactions, Corporate Law, Intellectual Property, Legal Advice, Commercial Litigation, Appeals, Subrogation, Courts, Legal Writing, Corporate Governance, Liability Analysis, Civil Litigation, Trials, Bankruptcy, Hearings, International..., Legal Research, Underwriting, Risk Analysis, Policy Writing
Education
Seton Hall University School of Law
JD
Cigna May 2010 - Present
Chrysler Financial October 2008 - August 2010
Education
Slippery Rock University of Pennsylvania 2003 — 2008
BA, Political Science
CIGNA August 2008 - Present
CIGNA 2010 - 2011
CIGNA Tel-Drug 1999 - 2008
Skills
SDLC, Process Improvement, Vendor Management, Problem Solving
Education
South Dakota State University 1985 — 1990
Bachelor of Science, Biology / Chemistry
Sedgwick July 2015 - Present
Virtusa April 2013 - Present
Cigna September 2014 - June 2015
Virtusa October 2007 - January 2012
RNH Infotec April 2007 - September 2007
Dialog Axiata PLC June 2005 - December 2005
Skills
CPM, Pega PRPC, SQL, Requirements Analysis, .NET, Pega, Business Performance..., C#, Java, Pegasystems PRPC, Software Project..., Web Applications, Web Services, UML, OOP, Software Design, Databases, Software Engineering, Business Process Design, Agile Project Management, Software Development, Scrum, Agile Methodologies, SOA, Java Enterprise Edition, JSP, PRPC, Tomcat
Education
Sheffield Hallam University 2003 — 2006
B.Sc. (2,1), Information Technology
California United Bank` 2007 - Present
US Bank 2000 - 2007
Union Bank October 1988 - December 1999
CIGNA 1983 - 1988
Skills
Investments, Private Banking, Banking, Commercial Banking, Financial Analysis, Commercial Lending, Strategic Financial..., Cash Management, Credit, Financial Modeling, Alternative Investments, Mergers & Acquisitions, Team Management, Department Budgeting, Strategic Partnerships, Communication Skills, Manage Client..., Collaborative Problem..., Team Leadership, Sales
Education
Oklahoma City University MBA
MBA
University of New Hampshire
Bachelor of Arts (BA), Political Science, Psychology
Skidmore College
Coursework
Cigna October 2008 - Present
HSBC October 2001 - April 2008
Skills
Health Insurance, Insurance, Healthcare, Process Improvement, Medicare, Managed Care, Employee Benefits, Financial Analysis, Microsoft Excel, HIPAA, Customer Service, Strategic Planning, Business Analysis, Data Analysis, Financial Reporting, Access, Leadership, Risk Management, Claim, Microsoft Office
Education
South Plains College 1977 — 1979
Associate of Arts (AA), Communication, Journalism, and Related Programs
Cigna August 2014 - Present
Advanced Pain Care October 2012 - March 2014
Stream, In 2009 - 2010
Capital Insurance Group April 2002 - September 2006
Skills
10 Key, Call Centers, Customer Satisfaction, Customer Service, Data Entry, Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Technical Support, Access, Time Management, Windows 7, Office Management
Education
Southern Careers Institute-Austin 2011 — 2012
Medical Billing and Coding Program, CPT, ICD-9 HCPCS
CIGNA February 1986 - Present
Skills
Customer Service
Education
Southeast Missouri State University 1976 — 1980
Bachelor of Arts (B.A.), Communication and Media Studies
Trinity College - Hartford February 2013 - October 2013
Innovative Document Imaging 2008 - 2012
The Donohue Group, Inc. 2007 - 2008
Cigna 1991 - 2007
Skills
Library Science, Grant Writing, Indexing, Digital Imaging, Electronic Resources, Organizational Design, Access, Database Design, Excel, PowerPoint, HTML, Job Descriptions, Hiring Practices, Reporting & Analysis, Project Planning, Documentation, Newsletter Design, Copy Cataloging, Team Leadership, Online Research, Teamwork, Software Documentation, Budgets, Management, Leadership, Project Management, Document Management, Books, Document Imaging, Records Management, Databases, Archives, Content Management, Information Literacy, Digitization, Library Instruction, Collection Development, Digital Libraries, Information Retrieval, Information Management, Metadata, Library Research, Digital Preservation
Education
Southern Connecticut State University
Master of Library & Information Science (MLIS)
University of Washington
Bachelor of Arts (BA)
CIGNA November 2012 - Present
Anytime Fitness November 2011 - Present
Skills
Coaching, Exercise Physiology, Fitness, Personal Training, Strength Training, Training, Wellness, Wellness Coaching
Education
Slippery Rock University of Pennsylvania 2008 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science, Graduate
Ameren July 2013 - Present
CIGNA October 1997 - May 2013
Kmart Corporation May 1984 - October 1997
Skills
SDLC, SQL, TOAD, Ultra Edit, CA SCM Harvest, CA ESP Job Scheduler, Create program..., Application Support, Root Cause Analysis, Informatica PowerCenter, Toad, Oracle, UltraEdit, Unix, Informatica
Education
Southeast Missouri State University 1978 — 1982
Bachelor's degree, Business Administration and Management, Associate of Arts - Computer Science
CIGNA 2007 - Present
Education
Southern Connecticut State University 1985 — 1989
Bachelor of Science (BS), Computer Science
CIGNA Healthcare August 2008 - Present
Cigna 2007 - Present
Great-West Healthcare, now Cigna January 1984 - Present
Great West Helathcare August 1981 - January 1984
JoAnn Fabrcis February 1980 - August 1981
Education
South Dakota State University 1974 — 1978
Bachelor's degree, Family and Consumer Sciences/Home Economics Teacher Education
Cigna October 2013 - Present
Skills
ServSafe, HACCP, Microsoft Office, Meditech, Epic Systems, Dreamweaver, Nutritional Analysis, SharePoint, Health Education, Nutrition Education, Nutritional Counseling, Employee Wellness, Health Communication, Wellness, Research, Dietetics, Program Development, Health Promotion, Public Health, Nutrition, Medical Nutrition..., Healthcare, Public Speaking, Community Outreach
Education
Simmons College 2011 — 2012
Didactic Program in Dietetics Certificate
Tufts University 2007 — 2010
Master of Science (M.S.)
Tufts University School of Medicine 2007 — 2010
Master of Public Health (M.P.H.)
University of Michigan 2003 — 2006
Bachelor of Science (B.S.)
Iowa Department of Corrections September 2010 - Present
Iowa Department of Human Services October 2008 - September 2010
Cigna January 2008 - September 2008
Berthel Fisher & Company Financial Services, Inc. November 2006 - November 2007
Kelly Services July 2006 - November 2006
Fidelity Investments June 1999 - July 2006
EXECUTRAIN 1997 - 1997
Skills
Research, Presentations, Writing, Event Planning, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Outlook, Data Entry, Microsoft Publisher, Expense Reports
Education
Skidmore College 1979 — 1981
Attended, Psychology/Art
Health Quest System, Inc. November 2006 - Present
J. Michael Sweeney Consulting 1992 - 2014
Missionary Sisters of the Sacred Heart 1989 - 2006
Cigna 1986 - 1988
Vassar College 1982 - 1985
Dormitory Authority State of NY 1978 - 1982
Skills
Strategic Planning, Business Development, Competitive Analysis, P & L Management, Benefit Analysis, Investment Analyis &..., Management Development, Physician Compensation..., Physicain Practice..., Executive Management, Management, Finance, Healthcare Consulting, Accounting, Process Improvement, Revenue Cycle, Financial Analysis
Education
University of Connecticut
Masters of Business Administration, Finance, Marketing
The American College
Masters of Science in Financial Services, Advanced Financial Planning
Siena College
Bachelors of Business Administration, Accounting
Cigna 2015 - Present
Cigna October 2014 - February 2015
SmartIdea Advertising August 2004 - April 2010
Skills
Quality Assurance, Business Analysis, HP Quality Center, ALM, Agile & Waterfall..., Requirements Gathering, Requirements Analysis, Requirements Management, Functional Requirements, Non-Functional..., Requirement..., System Requirements, SQL, Oracle, Unix, UML, UML Tools, Rally, JIRA, Microsoft Project, Visio, SoapUI, Agile Testing, Functional Testing, BRD, RTM, Use Case Diagrams, User Stories, Wireframes, Process Flow..., Healthcare, Project Management, Defect Life Cycle, Data Analysis, Test Management, Test Planning, Manual Testing, RESTful WebServices, Web Services, Subversion, SharePoint, WinSCP, Scrum, Sprint Planning, Regression Testing, Test Estimation, Team Leadership, HP QTP, Test Strategy, Managing Meetings
Education
South Gujarat University 2001 — 2004
Bachelor of Computer Applications
MEDLAB Collect and process specimens
Cigna June 2014 - Present
Skills
CPR Certified, Phlebotomists
Education
Sinclair Community College 2008 — 2013
Certified Medical Assistant, Associates of Applied Science
Sinclair Community College 2008 — 2013
Certified Medical Assistant, Associates in Applied Science