Experience
Follett School Solutions   March 2012 - Present
Empire Today  2011 - 2012
Walgreen Company  June 2007 - June 2011
AutoTrader.com/Trader Publishing   August 1999 - June 2007
Chase Bank  January 1995 - August 1999

Skills
Social Media, SEM, Marketing Communications, Promotions, Customer Intelligence, Multi-channel Marketing, Event Management, Email Marketing, Digital Marketing, Web Analytics, Social Media Marketing, Online Marketing, Integrated Marketing

Education
UC Riverside
Bachelor of Arts (B.A.), Psychology

Experience
Mills Fleet Farm  July 2015 - Present
Marquette University  March 2013 - May 2015
Follett School Solutions   December 2012 - May 2015
Marquette University  September 2011 - April 2013

Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Research, Teamwork, Customer Service, Public Speaking, Critical Thinking, English, Facebook, Spanish, Data Entry, Social Networking, Access, Law Enforcement, Criminal Investigations

Education
Marquette University   2011 — 2015
Bachelor of Arts (B.A.), Criminology and Law Studies

Experience
Follett School Solutions   August 2015 - Present
Kaplan Early Learning Company  December 2011 - August 2015
Smart Start of Davie County   2010 - 2014
Kaplan Early Learning Company  June 2008 - November 2011
Winston Salem Forsyth County Schools  June 2006 - October 2008
DAVIE COUNTY SCHOOLS  October 2003 - June 2006

Skills
RTI, Balanced Literacy, PBIS, Parent Involvement, Staff Development, Early Childhood..., Non-Violent Crisis..., Curriculum Development, K-12, Curriculum Design, Elementary Education, Teaching, Educational Leadership, Educational Technology, Special Education

Education
Salem College   2000 — 2002
M.A.T.

University of North Carolina at Charlotte   1984 — 1988

Davie High School

Experience
Follett School Solutions   April 2012 - Present
Follett Software  September 2008 - April 2012
About Learning   July 2006 - May 2008
Thomas Fox Homes, LTD   April 2003 - September 2005
The Gilded Nest   November 2001 - April 2002
Arrow Shirt Company  August 1988 - April 2001

Skills
Solution Selling, Complex Sales, Enterprise Software, Cold Calling, Sales, Sales Process, Account Management, Strategic Partnerships, B2B, Customer Service, Marketing, Project Management, Contract Negotiation, SPIN Selling, Management, Training, Retail, Sales Operations

Education
University of Iowa   1982 — 1987
BA, Communication Studies and Business

St. John's International School

Experience
Follett School Solutions   July 2015 - Present
McGraw-Hill Education  September 2014 - Present
Pearson North America  February 2014 - September 2014
Pearson  May 2012 - February 2014
Pearson  June 2010 - May 2012
Consultant  2007 - 2010
Chicago Public Schools  2002 - 2007
IQPC  1999 - 2002
GlobalView Software  1997 - 1999

Skills
Content Development, Copy Editing, Publishing, Editing, Publications, Copywriting, Marketing Communications, Content Management, Editorial, Marketing, Content Strategy, Online Publishing, Email Marketing, Academic Publishing, Proofreading, Web Content, Books, Public Relations

Education
Illinois State University
B.S., English

Roosevelt University
IL Type 09 Teaching Certificate, Secondary Education

Experience
Follett School Solutions   April 2001 - Present
TW Metals  March 2000 - April 2001
Allstate  June 1999 - March 2000
Allstate  June 1997 - June 1999

Skills
Customer Service, Social Media, Account Management, Microsoft Office, Public Speaking, Strategic Planning, Marketing, Microsoft Excel, New Business Development, Sales, Event Planning, Microsoft Word, Contact Management, Email Marketing, Supervising, Photography, Salesforce.com, Sales Management

Education
Northeastern Illinois University   1994 — 1997
Bachelor of Arts (B.A.), Speech Communications (Major); Human Resource Development & Training (Minor)

Northern Illinois University   1990 — 1994
Interior Architecture & Design, Art Studies, General; Psychology

Experience
Ambit Energy  June 2014 - Present
Follett School Solutions   April 2008 - Present
NAL Worldwide  May 2007 - March 2008
American Family Insurance  January 2006 - April 2007
Universal Music Group  March 1998 - April 2003
United States Marine Corps  August 1983 - February 1994

Skills
Software Development, Team Leadership, SDLC, Process Improvement, Team Building, SQL, Project Planning, Microsoft SQL Server, Databases, Visio, Business Analysis, Systems Analysis, MS Project, Agile Methodologies, Customer Service, Training, Microsoft Office, Leadership, Strategic Planning, JCL, Mainframe, EDI, Software Project..., XML, Requirements Analysis, CICS, ADABAS, Security Clearance, COBOL, FTP, Application Development, Testing, Programming, TSO, User Acceptance Testing, Entrepreneurship

Education
University of Delaware   1980 — 2003

Experience
Follett School Solutions   June 2007 - Present
Nippersink School District   August 1985 - May 2007

Skills
Library Media Specialist, Library Instruction, Collection Development, Library Science, Library, Cataloging, Curriculum Design, Library Research, Information Literacy, Library Reference, Virtual Reference, Electronic Resources, Special Collections, Interlibrary Loan, Libraries, Research

Education
Northern Illinois University   1997 — 1999
Endorsement, School Librarian/School Library Media Specialist

Northern Illinois University
M.S.ED, Elementary Education/Curriculum & Instruction

The University of Texas at Austin
Bachelor of Arts, History/Science

Experience
Follett School Solutions   May 2007 - Present

Skills
Customer Service, Computer Hardware, Microsoft Office, Troubleshooting, Operating Systems, Training, System Administration, Educational Technology, E-Learning, Team Leadership, Windows, PowerPoint, Access, Instructional Design, Outlook, Microsoft Word, Microsoft Excel, Call Centers, Technical Support, Hardware, Linux, SharePoint, Lotus Notes, Laptops, Windows 7, Software Documentation, Time Management, XP, HTML, WebEx, Visio, Help Desk Support, OS X, Social Networking, Printers, Ghost Imaging, Norton Ghost, Software Installation, Remote Desktop, Antivirus, Networking, Workstations, Group Policy, Active Directory, MS Project, Remote Troubleshooting, Dell Computers, Print Servers, A+ Certified, VNC

Education
ITT Technical Institute-Mount Prospect   2003 — 2005
Associate of Science (AS), Computer Systems Networking and Telecommunications

Experience
News-Leader Media Group  April 2015 - Present
News-Leader Media Group  May 2014 - April 2015
News-Leader Media Group  January 2012 - May 2014
Branson Zipline Canopy Tours   May 2009 - January 2012
Scott Hall, Evangel University   September 2008 - May 2011
Arc of the Ozarks  September 2009 - April 2010
Follett School Solutions   June 2007 - December 2009
Evangel University  September 2007 - May 2008

Skills
Sales, Event Planning, Public Speaking, Event Management, Customer Service, Social Media, PowerPoint, Editing, Facebook, Social Networking, Social Media Marketing, Public Relations, Marketing, Microsoft Office, Fine Art, Sales Management, Management, Leadership, Microsoft Excel, Microsoft Word, Fundraising, Coaching, Salesforce.com, Dependable Team Player, Building Relationships, Organization, Time Management, Team Building, Marketing Communications, Training, Marketing Strategy, Team Leadership, Account Management, Strategic Planning, Leadership Development, Online Advertising, Recruiting, Budgets, Retail, Online Marketing, Email Marketing, Outlook, Market Research

Education
Evangel University   2007 — 2011
Bachelors of Fine Arts & Business Administration, Management

McHenry County College   2009 — 2009

Experience
Follett School Solutions   March 2015 - Present
Miss Science/Discover Science 4 Kids   May 2009 - May 2015
Arizona SciTech Festival   July 2012 - April 2013
Scottsdale Parent Council   2010 - 2011
Arizona Science Center  January 2003 - August 2003
Arizona Natural History Museum   September 2002 - June 2003
Gilbert Public Schools  August 1994 - May 2002
Smitty's Supermarkets   1987 - 1989

Skills
Leadership, Curriculum Development, Teaching, Public Speaking, Program Development, Staff Development, Classroom, Non-profits, Educational Leadership, Higher Education, Educational Technology, Fundraising, Grant Writing, Event Planning, Community Outreach, Curriculum Design, Adult Education, Coaching, Community Development, E-Learning, Grants, Instructional Design, K-12, Leadership Development, Nonprofits, Research, Teacher Training, Training, Volunteer Management, Workshop Facilitation

Education
University of Phoenix   1998 — 2000
MAOM, Organizational Management

Southern Utah University   1991 — 1994
BS, Elementary Education

Experience
Capsim Management Simulations Inc.  June 2015 - Present
Achieve3000  September 2014 - March 2015
Follett School Solutions   May 2013 - August 2014
McGraw-Hill  August 2009 - February 2013
Wright Group/McGraw-Hill  September 2007 - August 2009
Wright Group/McGraw-Hill  2005 - 2007
Glencoe/McGraw-Hill  2001 - 2005
marchFirst  2000 - 2001
Newark Electronics  1998 - 2000
Galls  1995 - 1998

Skills
Vendor Management, Strategic Planning, Staff Development, Product Development, Market Research, Budget, Academic Publishing, Content Development, Publishing, Online Publishing, Content Management, Content Strategy, Budgets, Educational Technology, Online Advertising, Product Marketing, Product Management, Advertising, Digital Marketing, E-Learning, Email Marketing, Lead Generation, Integrated Marketing, Marketing Strategy, Sales, Textbooks, Salesforce.com, Direct Marketing, Marketing Communications, Sales Presentations, Marketing, Team Building, Online Marketing, Strategy, Editorial, Marketing Management, Leadership, Ebooks, Cross-functional Team..., Creative Direction, Copywriting, Management, Market Planning, Market Analysis, Strategic Partnerships, Public Relations, Entrepreneurship, Project Management, Competitive Analysis, Team Management

Education
Loyola University of Chicago   2003 — 2004
Certificate, Graphic Design

University of Kentucky   1988 — 1992
Bachelor of Arts (BA), English Language and Literature/Letters

Experience
Follett School Solutions   June 2006 - Present
XO Communications  February 2004 - June 2006
USA Hockey  September 1996 - March 2004
Abercrombie & Fitch  August 2000 - February 2002

Skills
Telecommunications, Ebooks, Shipping, Software Development, Network Hardware, Computer Hardware, Pocket PC, iPhone, Sales Management, Sales, Purchasing, Purchase Orders, Purchase Contracts, Purchase Requisitions, Solution Selling, Social Media Marketing, Electronic Marketing, Internet, Innovation Development, Product Management, Recycling, Publishing, Books, Microsoft Office, Oracle SQL, Siebel, Wholesale, Warehousing, Warehouse Management, School Districts, Charter Schools, Schools, Cloud Storage, Cloud Computing, System Deployment, Hands-on Training, Training, Troubleshooting, Transportation..., Creative Strategy, Customer Service, Customer Acquisition, Curriculum Development, iPad, Teachers, Bookbinding, Common Core State..., Key Account Development, YouTube, Solution Implementation

Education
Purdue University   1999 — 2003
Bachelor of Science (B.S.), Business Family and Consumer Sciences/Human Sciences, 2003

Marist High School   1995 — 1999
Sales and Marketing Operations/Marketing and Distribution Teacher Education

Experience
Follett School Solutions   July 2014 - Present
Dovenmuehle Mortgage  September 2012 - March 2014
Terrazzo & Marble Supply Companies  April 2012 - August 2012
Northern Illinois University  August 2010 - May 2011
Idealease  October 2007 - December 2009

Skills
University Teaching, Employee Training, Instructional Design, Writing, Written & Verbal..., Analysis, Research, Proofreading, Editing, Learning Quickly, Microsoft Office, Higher Education, Teaching, Grammar, Academic Advising, Student Affairs, Student Development, Rhetoric

Education
University of Wisconsin-Whitewater   2014 — 2016
Bachelor's Degree, Elementary Education and Teaching

Northern Illinois University   2009 — 2011
Master of Arts, English; Film and Literature

Northern Illinois University   2003 — 2007
Bachelor of Arts, English

Experience
Follett School Solutions   August 2013 - Present
RBS Citizens Financial Group  April 2013 - August 2013
TFA International  September 2012 - April 2013
EMC Corporation  October 2009 - February 2012
EMC Corporation  July 2007 - September 2009

Skills
Solution Selling, Project Management, SaaS, Storage, Sales Process, Salesforce.com, Cloud Computing, Cold Calling, Sales Operations, Account Management, Sales, CAPM, Integration, Scope Management, Time Management, Cost Management, Quality Management, Resource Management, Risk Management, Stakeholder Management, WBS, Communications..., Procurement, Data Center, New Business Development, Agile Project Management, Kanban

Education
Villanova University   2012 — 2013
Master's Certificate, Applied Project Management

University of Connecticut   2003 — 2007
B.A., Political Science

Xaverian Brothers High School   1999 — 2003
High School

Experience
Follett School Solutions   October 2014 - Present
Guggenheim Partners  April 2007 - October 2014
WellPoint  March 2003 - April 2007
Houlihan Lokey  2001 - 2003
Deutsche Bank  2000 - 2001

Skills
Hyperion, Financial Systems..., Reporting & Analysis, Financial Forecasting, Financial Reporting, Strategic Financial..., Financial Modeling, Financial Analysis, Forecasting, Managerial Finance, Variance Analysis, Essbase, Corporate Finance, Cash Flow, Finance, Cash Management, PeopleSoft, GAAP

Education
University of San Francisco   1997 — 1999
Bachelor of Science, Business Administration, International Business

Loyola Marymount University   1994 — 1996

Experience
Follett School Solutions   August 2015 - Present
Follett  January 2015 - Present
Follett School Solutions   March 2014 - January 2015
INTREN, Inc.   March 2013 - March 2014
INTREN, Inc.   January 2012 - February 2013
Raue Center For The Arts  March 2010 - January 2012
Young & Rubicam  May 2009 - March 2010
TBWA\Chiat\Day   June 2008 - March 2009
TBWA\Chiat\Day   September 2005 - June 2008
Doner Advertising  August 2004 - August 2005

Skills
Advertising, Digital Media, Brand Development, Marketing Communications, Sponsorship, Integrated Marketing, Management, Project Management, Marketing, Direct Marketing, Event Management, Direct Mail, Digital Marketing, Interactive Marketing, Online Advertising, Event Planning, Fundraising, Sales, Email Marketing, Digital Strategy, Public Relations, Strategic Planning, Social Media Marketing, Media Planning, Budgets, Content Marketing

Education
University of Illinois at Urbana-Champaign   2001 — 2004
BA, Advertising

Experience
Follett School Solutions   July 2014 - Present
Follett School Solutions   October 2004 - Present
Bang & Olufsen  1999 - 2004

Skills
Product Marketing, Marketing Strategy, Email Marketing, Product Management, Marketing Communications, Event Management, Trade Shows, Team Leadership, Sales Process, Marketing, Strategy, Leadership, Strategic Partnerships, Business Development, New Business Development, Sales Management, Project Management, Product Development, Selling, Team Building, Contract Negotiation, Budgets, Program Management, CRM, Event Planning, Solution Selling, Sales, Lead Generation, Training, B2B, Customer Service, Salesforce.com, Social Media Marketing, Online Marketing, Market Research, Direct Marketing, Competitive Analysis, Sales Presentations

Education
Purdue University   1993 — 1997
Bachelor of Arts in Communications, Communications

Jefferson High School

Experience
Follett School Solutions   November 2012 - Present
Follett Software  July 2012 - November 2012
Orbitz Worldwide  May 2012 - July 2012
JA Design (Self Employed)   1995 - July 2012
Discover Financial Services  April 2012 - May 2012
JA Design (Self Employed)   January 2012 - April 2012
Zoro Tools  April 2011 - December 2011
CCH, a Wolters Kluwer business  February 2005 - October 2010
Wheaton College  January 2008 - May 2008
Quill Corporation  March 2001 - February 2005

Skills
4-color process, Adobe Acrobat, Adobe Creative Suite, Agile Methodologies, Art direction, Branding, Corporate Identity, Creative Direction, CSS, Dreamweaver, Email Marketing, Graphic Design, HTML emails, HTML + CSS, Icon design, Illustrator, InDesign, JavaScript, Layout, Logo Design, Microsoft Office, Packaging, Photoshop, Print marketing, SharePoint, Social Media, Social Media Marketing, Typography, Usability Testing, User Experience, User Interface Design, Web Analytics, Web Design, Content Management, Corporate Communications, WordPress, Advertising, Mac, Brochures, Graphics, User Interface, Direct Mail, Interaction Design, QuarkXPress, Digital Media, Direct Marketing, Information Architecture, Usability, Branding & Identity, Web Development

Education
Iowa State University   1991 — 1995
BA, Graphic Design, English

Naperville Central High School   1988 — 1991
High School Diploma, College Prep

Experience
Follett School Solutions   January 2015 - Present
U Lived It, Inc.   December 2013 - December 2014
Follett Software  January 2011 - December 2013
VM-Labs, LLC   January 2010 - December 2010
Cisco Systems  August 2005 - January 2010
Cisco Systems  April 2003 - August 2005
Okena   January 2002 - April 2003
Communica  June 2001 - December 2001
Into Networks  March 2000 - March 2001
Aspen Technology  January 1999 - December 1999

Skills
Java, MySQL, Software Engineering, Linux, C++, Software Development, Testing, Unix, Python, JavaScript, HTML, Subversion, Databases, SaaS, REST, Perl, C, Agile Methodologies, Device Drivers, jQuery, VMware ESX, Test Automation, Virtualization, Object Oriented Design, Software Quality..., Eclipse, TCP/IP, Shell Scripting, Software Design, JSP, SQL, Programming, Operating Systems, Network Security, Integration, Requirements Analysis, Algorithms, Debugging, CVS, Tomcat, JUnit, Git, PostgreSQL, SQLAlchemy, AngularJS

Education
Worcester Polytechnic Institute   2004 — 2006
Masters, Computer Science

Northeastern University   1997 — 2002
Bachelors, Computer Science

Experience
Walmart  September 2014 - Present
Walmart Intern Management program   June 2014 - Present
Old navy  2013 - June 2014
Follett School Solutions   2012 - 2013
MCEC entrepreneur Program   2012 - 2012
Merrill Lynch  June 2009 - August 2011

Skills
Management, Social Media, Microsoft Office, Process Scheduler, Logistics, Event Planning, Microsoft Word, Social Networking, Leadership, Research, Sales, Teamwork

Education
Morehouse College   2011 — 2014

Morehouse College   2011 — 2014

aliso niguel high school

Experience
ACT  April 2015 - Present
ACT  January 2014 - April 2015
Follett School Solutions   April 2013 - January 2014
Follett Software  October 2010 - April 2013
Follett Software  April 2008 - October 2010
Follett Software  April 2003 - April 2008
Follett Software  July 1996 - April 2003

Skills
Leadership, Staff Development, Business Development, Business Analysis, Strategic Planning, Program Management, Team Building, Process Improvement, New Business Development, Sales, Business Strategy, Change Management, Solution Selling, Selling, Strategic Partnerships, Enterprise Software, Mergers & Acquisitions, K-12, Persuasive Presentations, Public Speaking, Team Leadership, Sales Management, Sales Process, Sales Operations, Management, Integration, Cross-functional Team..., Lead Generation, Strategy, Vendor Management

Education
University of Pennsylvania   2014 — 2015
Master's Degree, Education

Northwestern University   2006 — 2008
Master's Degree, Communication

University of Wisconsin-Madison   1989 — 1994
Bachelor's Degree, English

University of Pennsylvania - The Wharton School   2014 — 2014
Executive Education

The University of Chicago Booth School of Business   2004 — 2004
Executive Education

The University of Chicago Booth School of Business   2007 — 2007
Executive Education

Experience
Big Brothers Big Sisters of McHenry County   March 2015 - Present
Follett School Solutions   April 2014 - Present
Follett School Solutions   August 2012 - April 2014
Touchtunes  October 2010 - August 2012
Follett School Solutions   December 2007 - October 2010

Skills
Social Media, Sales, Sales Management, Salesforce.com, Account Management, Digital Media, Customer Service, Email Marketing, B2B, Marketing, New Business Development, Microsoft Office, Team Building, Sales Operations, Training, Marketing Strategy, Sales Process

Education
Northern Illinois University   2005 — 2007
Bachelors, Communications

Experience
Follett School Solutions   September 2014 - Present
Blackboard Transact  May 2013 - August 2014
Global Scholar  April 2010 - May 2013
Integrity Schools   November 2009 - March 2010
Simms Consulting Services, LLC   October 2008 - November 2009
MAXIMUS  December 2004 - September 2008
MAXIMUS  2002 - 2004
Georgia State Data and Research Center   2000 - 2002
GADept of Education   1997 - 2000

Skills
Business Analysis, Integration, CRM, Business Process, Project Management, Management, Training, Leadership, Project Planning, IT Service Management, Analysis, Data Warehousing, Budgets, SAP, Systems Analysis, Program Management, Sales, Software Project..., SDLC, Business Intelligence, MS Project, Scrum, Agile Methodologies, Team Building, SharePoint, PMP, Enterprise Software, Requirements Gathering, Process Improvement, Management Consulting, Software Documentation, Product Management, Visio

Education
Southern Union State Community College

Valley High School

Experience
Mackin Educational Resources  March 2014 - June 2015
Follett School Solutions   September 1999 - November 2013
The Parker Group  November 1995 - September 1999
World Book Educational Products   1994 - 1995
Thomson Newspapers  1992 - 1994

Skills
Sales Process, Training, Selling, Sandler Selling System, Engaging Public Speaker, Business Networking, Sales Prospecting, LinkedIn Training, Sales, New Business Development, Closing Business, Leadership, Executive Coaching, Customer Service, Client Rapport, Relationship Building, Account Management, Collaborative Problem..., Sales Operations, Sales Management, Research, Marketing, Strategic Planning, Advertising, Solution Selling, Key Account..., Public Speaking, Strategic Partnerships, Social Media, Microsoft Office, Books, Teaching, Databases, Children's Books, Event Management, Young Adult Literature, Library, Management, Business, Communication, Project Management, Microsoft Excel, Non-profits, Microsoft Word, Territory..., Partnership-building, Outlook, Interviews, Probing, Persuasion

Education
University of Florida - Warrington College Of Business   1988 — 1992
Bachelor of Science, Business Administration, Marketing

Lincoln High School   1984 — 1988
Florida Academic Scholarship Graduate, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Follett School Solutions   October 2015 - Present
Follett School Solutions   August 2004 - Present
Green House Network   July 1999 - July 2004

Skills
Sales, Account Management, Customer Service, New Business Development, Sales Presentations, Solution Selling, Customer Retention, Key Account Management, Business Strategy, Sales Management, Sales Process, Selling, Salesforce.com, Direct Sales, Educational Technology, Strategic Planning, Team Building, Public Speaking, Cold Calling

Education
Lewis and Clark College   1997 — 1999
Bachelor's degree Environmental Studies, Environmental Studies

The University of New Mexico   1994 — 1996

Experience
Follett School Solutions   October 2014 - Present
Chicago Public Schools  August 2008 - August 2014
St. Andrew School  August 2007 - June 2008
St. John Catholic School  August 2004 - July 2007

Skills
Team Leadership, Public Speaking, Twitter Ninja, Presentations, Observation, Strategic Planning, Coaching, Mathematics, Leadership, Teaching, Grant Writing, Community Outreach, Literacy

Education
Northeastern Illinois University   2008 — 2009
MA, Mathematics

University of Illinois at Urbana-Champaign   1996 — 1999
BA, History

Experience
Follett School Solutions   August 2014 - Present
Follett Software  April 2013 - August 2014
Lyons Consulting Group  March 2012 - March 2013
Follett Software  November 2007 - March 2012
Acument Global Technologies  June 2005 - September 2007
Lexis Nexis  March 2002 - June 2005

Skills
JavaScript, AngularJS, jQuery, Java, HTML5, CSS, XML, REST, Web Services, SQL, Microsoft SQL Server, Agile Methodologies, Test Driven Development, Eclipse, Webstorm

Education
Northern Illinois University   1999 — 2001
Master's degree, Computer Science

University of Oregon   1993 — 1995
Bachelor's degree, Religious Studies

Experience
Follett School Solutions   September 2014 - Present
Follett School Solutions   August 2013 - September 2014
Follett School Solutions   July 2012 - August 2013
Follett School Solutions   January 2012 - July 2012
Follett School Solutions   June 2011 - January 2012

Skills
Java, Unix, iReport, XML, SQL, Tomcat, Apache, CSS, HTML, Web Design, Adobe Creative Suite, Windows, Microsoft Office, Visual Studio, C++, Customer Service, Technical Support, Supervisory Skills, Team Leadership, Multi-location..., Multi-Location..., Employee Training, Training & Development, Technical Writing, Call Center..., Call Centers, MySQL, T-SQL, Network Administration, Network Infrastructure

Education
University of Massachusetts Lowell   2014 — 2018
Bachelor of Science, Information Technology w/Minor in Business Administration

Westwood College - Denver North   2006 — 2008
3D Animation

Kishwaukee College   2002 — 2004
Associate of Arts (A.A.), English Language and Literature/Letters

Experience
Follett School Solutions   August 2011 - Present
Follett Software Company  June 2007 - July 2011
Siemens  August 2004 - June 2007
Siemens  July 2000 - August 2004
Siemens  March 1998 - July 2000
Siemens  March 1997 - March 1998
GICD USA/SSAF   June 1995 - March 1997

Skills
Management, Training, Leadership, Product Management, Project Management, Product Marketing, Team Building, Sales, Marketing, Software Documentation, Advertising, Proposal Writing, CRM, Budgets, Team Leadership, Program Management, Salesforce.com, Solution Selling, Cross-functional Team..., Strategy, Sales Process, SaaS, Strategic Partnerships

Education
Roosevelt University   1998 — 2002
Master of Business Administration (MBA), Business Administration and Management

Truman State University   1991 — 1995
Bachelor of Arts (B.A.), French Language and Literature

Experience
Contemporary Services Corporation  August 2012 - Present
Duty Free Americas  October 2014 - May 2015
Follett School Solutions   December 2013 - February 2014
Johnson & Wales University  June 2010 - July 2010

Skills
Microsoft Office, Event Planning, PowerPoint, Microsoft Word, Customer Service, Social Networking, Strategic Planning

Education
ITT Technical Institute-Fort Lauderdale   2015 — 2019
Associate's Degree, Network and System Administration/Administrator

Miami Dade College   2011 — 2013

Miami Norland Senior High   2007 — 2011
Diploma

Experience
Follett School Solutions   June 2007 - Present

Skills
Microsoft Office, Microsoft Word, Management, Microsoft Excel, Research, PowerPoint, Leadership, Training, Data Entry, Data Analysis, Employee Training, Project Coordination, Supervisory Skills, AS400 Administration, At Multitasking, Work Very Well with..., Teamwork, Team Leadership, Time Management, Chess, Sales, English, Process Improvement, Windows, Outlook

Education
Lewis University   2012 — 2014
Accounting and Business/Management

Waubonsee Community College   2010 — 2012
Accounting

Experience
Follett School Solutions   November 2004 - Present
TD Ameritrade  October 2002 - November 2003
American Express Financial Advisors  January 2002 - October 2002

Skills
Strengthening Client..., New Customer..., Experienced Sales..., Strategic Planning, Solution Development, Cross-functional Team..., Public Speaking, Key Account Management, Consultative Selling..., CRM databases, Solution Selling, Direct Sales, B2B Marketing

Education
Texas Christian University - M.J. Neeley School of Business   2004 — 2007
Master's Degree, Business Administration and Management, General

Texas Christian University   1998 — 2001
Bachelor's Degree, Marketing

Experience
Drexel University  January 2004 - Present
Follett School Solutions   January 2011 - March 2014
Edison Township Board of Education  September 1989 - June 2011
George Washington University  January 1998 - June 2001

Skills
Higher Education, University Teaching, Teaching, Student Affairs, Distance Learning, Student Development, Research, Curriculum Development, Science, Academic Advising, Lecturing, Adult Education, Curriculum Design, Statistics, College Teaching, Faculty Development, Academic Administration, Courses, Higher Education..., Theory, Academic Writing

Education
The George Washington University   2009 — 2011
Doctor of Education (Ed.D.), Educational Leadership and Administration, General

The George Washington University   1995 — 1997
Master of Arts (M.A.), Education Technology Leadership

Kean University   1987 — 1989
Master of Arts (M.A.), Educational Administration and Supervision

Kean University   1981 — 1984
Bachelor of Arts (B.A.), Elementary Education and Teaching & Library-Media

Experience
Follett School Solutions   August 2010 - Present
Merit Sleep Management  August 2009 - May 2010
Dupage Medical Group  December 2006 - August 2009

Skills
Hospitals, Customer Service, Teamwork, Healthcare, Healthcare Management, Clinical Research, Microsoft Excel, Nursing, Data Analysis, EMR, Data Entry, Microsoft Office, Microsoft Word, PowerPoint, Team Building, Research, Access, Public Health, Medical Billing, HIPAA, Cpr Certified, Quality Improvement, Medical Coding, Medical Records, Outlook, Medical Terminology, Management, Software Documentation, Training

Education
Northern Illinois University   2003 — 2006
Bachelors, Environmental Public Health

Northern Illinois University   2003 — 2006
Bachelor’s Degree, Envirnmental Publc Health, 3.5

Experience
Follett School Solutions   May 2004 - Present
Ann's Hallmark  August 2006 - March 2008
SUBURBAN AUTO BODY   April 2001 - April 2004

Skills
Customer Service, Customer Satisfaction, Solution Focused, Account Management, Project Management, Order Management, Telephone Skills, Time Management, Sales, Inventory Management, Call Centers, Data Entry, Team Building, Teamwork, Client Liason, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Curriculum Development, Follow-through Skills

Education
McHenry County College   2013 — 2013
Medical Billing and Coding

McHenry County College   1999 — 2000
Certified Professional Coder, Medical Billing and Coding

Douglas County High School   1995 — 1999
HS Diploma, General Studies

Experience
Follett School Solutions   April 2001 - Present
Follett Library Resources (now Follett School Solutions)   April 1998 - March 2001
Follett Library Resources (now Follett School Solutions)   September 1991 - April 1998
Follett Library Book Company (now Follett School Solutions)   July 1987 - September 1991

Skills
Leadership, Team Building, Strategic Planning, Distribution Center..., Process Improvement, Warehousing, Customer Service, Plant Layout, Microsoft Excel, Access, Bonus Programs, Management, Report Writing, Video Production, Cross-functional Team..., Forecasting, S&OP implementation, Video Editing, Human Resources, Administration, Account Management, Training, Recruiting, New Business Development, Operations Management, Policy Writing, Proposal Writing, Technical Writing, Database Design, Data Analysis

Education
Roosevelt University
Bachelor of Science (BS), Business Administration and Management

The University of Chicago Booth School of Business
High Performance Leadership Program

Experience
ECHO Incorporated  March 2015 - Present
Follett School Solutions   June 2013 - March 2015
Follett Library Resources  December 2008 - June 2013
Access Event Network   February 2007 - January 2008
Cedarburg Candle   August 2004 - December 2004
Government Consultant   June 2004 - August 2004
Dana Corporation  1987 - 1990
Dana Corporation  1983 - 1987

Skills
Email Marketing, Management, Advertising, Competitive Analysis, Sales, Marketing Strategy, Marketing, Start-ups, Social Media

Education
Columbia College   2003 — 2006
BA, Marketing, International Business, Management

McHenry County College   2000 — 2003
Associate of Science (A.S.), Business Management, 3.69 GPA

Dana University - Dana Corporation   1983 — 1990

Experience
Follett School Solutions   August 2012 - Present
Follett School Solutions   August 2007 - August 2012
Follett School Solutions   April 2005 - August 2007

Skills
Customer Service, Microsoft Office, Training, PowerPoint, Strategic Planning, E-Learning, Microsoft Excel, Microsoft Word, Team Leadership, Sales, Sales Operations, Salesforce.com, Account Management, Leadership, New Business Development, Sales Process, Strategic Partnerships, Team Building, Sales Presentations, Solution Selling, Management, Marketing, Sales Management, CRM, Customer Satisfaction

Education
Luther College   1999 — 2003
Bachelor of Arts (B.A.), Business Management

Experience
Walworth County, WI  April 2015 - Present
Beauprez Business Consulting   February 2014 - Present
Follett School Solutions   April 2011 - February 2014
Follett School Solutions   November 2004 - April 2011
Follett School Solutions   May 1997 - November 2004

Skills
Training, Project Management, CRM, Leadership, Team Building, Enterprise Software, Program Management, Team Leadership, Hands-on Training, Professional Services, Customer Service, Strategic Planning, Change Management, Business Strategy, Management, Consulting, Staff Development, E-Learning, Budgets, Software Documentation, Leadership Development, Business Analysis, Business Intelligence, Business Process..., Professional Services..., Technical Support, Agile Methodologies, Project Coordination

Education
Webster University   2007 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General

Northern Illinois University
B.S., Anthropology

Experience
Follett School Solutions   November 2009 - Present
Follett Educational Services  December 2008 - October 2009

Skills
Excel, Hyperion, Essbase, Financial Planning, Financial Analysis, Financial Reporting, Budgeting, Forecasting, Business Analysis, Strategic Financial..., Sales, Finance, Hyperion Planning, Accounts Payable, Customer Service, Financial Statements, PowerPoint, Financial Modeling, Budgets, Internal Controls, Strategic Planning, Data Analysis, Analysis, Financial Forecasting, Hyperion Enterprise, Corporate Finance, Microsoft Excel, Business Strategy, Public Speaking, Account Management, Financial Accounting, Microsoft Office, Business Planning, Microsoft Word, P, Process Improvement

Education
Lewis University   2008 — 2011
Master of Science, Finance

University of Illinois at Urbana-Champaign   2003 — 2007
Bachelor of Science, Mathematics

Experience
Follett School Solutions   November 2003 - Present
Midwest Family Radio   September 2000 - September 2003

Skills
Solution Selling, Sales Process, SaaS, Software Industry, Enterprise Software, Selling, Salesforce.com, Direct Sales, Lead Generation

Education
University of Iowa
BA, Economics

Experience
Follett School Solutions   August 2015 - Present
Follett School Solutions   October 2012 - Present
Crystal Lake Psychotherapy - owner   1997 - Present
Follett Library Resources  May 2008 - September 2012
Elgin School District - 46   2001 - 2004
Elgin Mental Health Center  1998 - 2001

Skills
Leadership, Program Management, Training, Cross-functional Team..., Staff Development, Management, Marketing, Program Development, Strategy, Strategic Planning, Psychotherapy, Curriculum Design, Customer Service, Interventions, Team Building, Leadership Development, Project Management, Coaching, Public Speaking, Market Research

Education
Illinois School of Professional Psychology
Psy.D., Clinical Psychology

Northwestern University
M.S.Ed., Education and Social Policy

Northwestern University
B.A., French Language & Literature

Experience
Follett School Solutions   August 2015 - September 2015
Prolearning C.A   October 2014 - December 2014
Prolearning C.A   September 2013 - September 2014
Freelance  2012 - 2014
Freelance (Legendsoft)   May 2012 - July 2013
Il Delfino Tours C.A   December 2012 - February 2013
Freelance (Proyecto Empresarial A. Mathieu)   2013 - 2013

Skills
Tourism Management, Education, Language Teaching, Study Abroad Programs, Travel Agency, Tour Booking, Airline Reservations, Travel Insurance, Spanish-English, Group Work, Visas, Sabre, Amadeus GDS, Operations Management, Spanish, Planificación...

Education
Universidad Nueva Esparta   2010 — 2014
Licenciatura en Administración de Empresas Turísticas

U.E. Colegio Emil Friedman   1995 — 2009
Bachiller en Ciencias

Experience
Follett School Solutions   2000 - Present
Follett Library Resources  July 2000 - July 2005
Millipore  1995 - 2000

Skills
Sales Management, Customer Relations, Negotiation, Sales Process, Team Management, Customer Service, New Business Development, Selling, Sales Operations, Solution Selling, Sales, Sales Presentations, Account Management, Salesforce.com, Direct Sales, Strategic Partnerships, Team Building, Strategic Planning

Education
Northern Illinois University   1979 — 1983
B.S., Biology

Experience
Follett School Solutions   April 2011 - Present
Follett Software  April 2009 - April 2011
Follett Software  February 2007 - March 2009
Follett Software  February 2005 - February 2007
Follett Software  November 2000 - February 2005
Grade A Design  November 2000 - December 2003
Follett Software  May 1997 - October 2000
Iowa State University  1989 - 1991

Skills
Strategic Planning, Web Applications, Web Development, Customer Relations, Managing High..., Executive Reporting, Operational Planning, Acquisition Analysis, Acquisition Integration, M&A due diligence, Resource Allocation, Due Diligence, Enterprise Software, E-commerce, Cross-functional Team..., Change Management, Team Leadership, High Performance Teams, Customer Service, Technology Leadership, Research, Contract Negotiation, Business Analysis, Program Management, Business Valuation, Leadership, Integration, Strategy, Strategic Partnerships, Management, Software Development, CRM

Education
Iowa State University   1987 — 1991
BS Business Administration, Marketing, Advertising

University of Phoenix   2007 — 2009
MIS, Information Services

Experience
Follett School Solutions   August 1994 - Present
Andersen Consulting  August 1985 - August 1994

Skills
Business Analysis, Agile Methodologies, E-Learning, Strategic Planning, Strategic Partnerships, Change Management, Integration, Business Intelligence, Leadership, Enterprise Software, Process Improvement, Business Development, New Business Development, Management, Program Management, Solution Selling, Product Management, Strategy, Marketing Strategy, Project Management, SaaS

Education
The University of Chicago Booth School of Business   1987 — 1988

University of Illinois at Urbana-Champaign - College of Business   1983 — 1985
Bachelor of Science (B.S.), Finance, General

Experience
Follett School Solutions   October 2008 - Present
Option One Mortgage  March 1997 - December 2007

Skills
Loan Origination, Account Management, Selling, Sales Management, Mortgage Banking, Mortgage Lending, Business Development, Sales, Customer Retention, Strategic Partnerships, Solution Selling, Sales Operations, Cold Calling, Salesforce.com, Lead Generation, Team Building, CRM, Training, New Business Development, B2B, Management

Education
Rhode Island College   1988 — 1993

Experience
Follett School Solutions   May 2013 - Present
Follett School Solutions   August 2010 - May 2013
Follett School Solutions Group  February 2008 - August 2010
Protective Life (JP Morgan Chase)   September 2004 - June 2007
Allstate Insurance  January 1987 - May 1999

Skills
Process Improvement, Project Management, Business Analysis, Visio, SDLC, Software Documentation, Requirements Analysis, Requirements Gathering, SharePoint, SQL, Databases, Microsoft SQL Server, Access, Agile Methodologies, Software Project..., Business Process..., Software Development, Testing, PMP, Program Management, Change Management, Analysis, Management, Leadership, Troubleshooting, Business Intelligence, Vendor Management, Strategy, PMO, CRM, Team Leadership

Education
Keller Graduate School of Management of DeVry University   2008 — 2011
Master of Information Systems Management, Database Administration

Roosevelt University   1990 — 1994
BGS, Computer Science

Experience
Follett School Solutions   September 2007 - Present
University of Memphis  May 2003 - July 2004
University of Minnesota  July 2001 - April 2003
US Army  June 1989 - March 2001

Skills
Employee Training, Process Improvement, Training Delivery, E-Learning, Coaching, Adult Education, Management, Staff Development, Problem Solving, Team Leadership, Learning Management, Analysis, Business Analysis, Needs Analysis, Instructor-led Training, Customer Satisfaction, Software Documentation, Employee Relations, Workshop Facilitation, Technical Writing, Managing Others, Project Management, Educational Technology, Human Resources, Training, Process Development, Operations, Training & Development, Evaluation, Department Budgeting, Leadership, Customer Service

Education
University of Minnesota-Twin Cities   2000 — 2002
Certificate, Human Resources Development

Metropolitan State University   1998 — 2000
MBA, Business Administration

St. Norbert College   1985 — 1989
BBA, Business Administration

Experience
Follett School Solutions   April 2013 - Present
Follett School Solutions   March 2010 - March 2015
New Hampshire Distributors  January 2005 - February 2010
Northeast Beverage   October 2003 - January 2005
ESPN  January 1996 - May 1999

Skills
Sales Management, Sales Operations, Sales, Marketing, Selling, Negotiation, Retail, Merchandising, Account Management, Management, Training

Education
University of Massachusetts Boston   1999 — 2001
Master's, Elementary Education

Villanova University   1990 — 1994
Bachelor of Arts, Communications, Marketing

Experience
Follett School Solutions   March 2015 - Present
Follett Software  January 2011 - March 2015
Starwood Hotels and Resorts  1999 - 2008
Starwood Hotels & Resorts Worldwide, Inc.   March 1999 - April 2000
The Flatley Company  January 1995 - January 1998
FLATLEY COMPANY  January 1990 - January 1993

Education
Northeastern University

Experience
Follett School Solutions   July 1994 - Present

Skills
Business Analysis, Agile Methodologies, Requirements Analysis, Software Documentation, Quality Assurance, Software Development, Requirements Gathering, SQL, Testing, SDLC, Microsoft SQL Server, Software Project..., Web Applications, XML, Java, Web Services, Team Leadership, Process Improvement, Integration, Cross-functional Team..., Business Intelligence, Databases, HTML

Education
Northern Illinois University   1973 — 1975
BS Ed, Special Education and Teaching

Experience
World Book  August 2014 - Present
Follett School Solutions   March 2012 - July 2014
America's Choice/Pearson   July 2010 - December 2010
Curriculum Associates  March 2007 - 2010
Harcourt, Steck-Vaughn   October 1999 - March 2007

Skills
Consultative Selling, Customer Relations, E-learning, New Business Development, Strategic Planning, Staff Development, Educational Leadership, Instructional Design, E-Learning, Public Relations, Educational Technology, Selling, Technology Integration, Business Development, Sales, Customer Service, Training, Leadership Development

Education
University of Maryland College Park   1986 — 1990
M ED, Education Administration

Experience
Follett School Solutions   September 2015 - Present
Follett  September 2013 - September 2015
Follett School & Library Group  May 2011 - September 2013
Dex One  August 2010 - May 2011
WBAA Radio   2008 - 2010
Follett School & Library Group  June 2007 - August 2008

Skills
Marketing, Sales, Project Management, Account Management, New Business Development, Cold Calling, Microsoft Office, Lead Generation, Marketing Communications, Competitive Analysis, Market Research, Public Speaking, Direct Sales, Email Marketing, Sales Presentations, Team Leadership, PowerPoint, Forecasting, Training, Solution Selling, Leadership, Marketing Strategy, Sales Process, Customer Service, Online Marketing, CRM, Direct Marketing, Microsoft Excel, Microsoft Word, Social Media Marketing

Education
Lake Forest Graduate School of Management   2014 — 2016
Masters, Finance, General

Purdue University - Krannert School of Management   2006 — 2010
Bachelors, Management

Experience
Follett School Solutions   August 2011 - Present
New Trier High School District  October 2006 - August 2011
NorthShore University HealthSystem (previously Evanston Northwestern Healthcare)   December 2004 - October 2006

Skills
Curriculum Design, Instructional Technology, Instructional Design, Training, Curriculum Development, Higher Education, Teaching, E-Learning, Microsoft Office, Human Resources, Staff Development, Research, Educational Technology, Adult Education, Public Speaking

Education
University of Illinois at Urbana-Champaign   2003 — 2004
Master of Human Resources and Industrial Relations

University of Illinois at Urbana-Champaign   1999 — 2003
Bachelor of Science, Community Health

Experience
Jet.com  June 2015 - September 2015
Follett School Solutions   June 2013 - May 2014
Follett Software Company  April 2008 - June 2013
Medela, Inc.   December 2004 - February 2007
Medela, Inc.   August 2004 - December 2004
Althoff Industries  February 2001 - August 2004
Miller Formless Co., Inc.   December 1998 - February 2001

Skills
Microsoft Excel, Access, Crystal Reports, Oracle Discoverer 10g, OBIEE, Oracle Applications, Forecasting, Demand Planning, Sales, Multitasking Skills, Budget Process, Purchasing, Dispatching, PowerPoint, Outlook, Leading Meetings, SharePoint, Project Planning, Market Analysis, Segmentation, Account Management, Sales Commission, Analytics, Sales Analysis, Process Flow Charts, Graphs, Presentations, Territory Alignment, Data Modeling, Pivot Tables, Custom Reports, Brio Reports, MapPoint, Sales Operations, Cold Calling, Project Management, Management, Sales Process, Strategic Partnerships, Salesforce.com

Education
Capella University   2013 — 2015
Bachelor of Science (B.S.)

John Galt

McHenry County College
Multiple Certifications

McHenry County College
Associate of Arts and Sciences (A.A.S.)

Experience
Follett School Solutions   May 2015 - Present

Skills
Excel, Word, PowerPoint, Access, Public Speaking, Outlook, Microsoft Office, Writing, Data Analysis, Event Planning, Microsoft Excel

Education
Rutgers University-New Brunswick   2003 — 2007
Bachelor of Science, Public Health

Experience
Siemens  May 2015 - Present
Follett School Solutions   June 2007 - May 2015
Scholastic Library Publishing  June 2006 - June 2007

Skills
Account Management, New Business Development, Solution Selling, Software Industry, Sales Process, SaaS, Lead Generation, Selling, Salesforce.com, Cold Calling, Sales, Management, Enterprise Software, Strategic Partnerships, Sales Operations, Sales Presentations, Professional Services, Direct Sales, Product Marketing, Product Management, CRM, Sales Management, B2B, Cloud Computing, Business Development, Customer Retention, Competitive Analysis, Leadership, Partner Management

Education
Northern Illinois University   2000 — 2004
Bachelors, Elementary Education and Teaching

St. Charles

Experience
Follett School Solutions   January 1988 - Present

Skills
Sales Process, Sales Rep Training, Sales Management

Education
Kent State University   1976 — 1980
Bachelor of Science (B.S.), Journalism

Experience
none  May 2014 - Present
Follett School Solutions   September 2007 - May 2014
Wheeling, IL   1980 - 2008

Skills
Department Budget..., management, programming, Marketing, Research, interviewing skills, new staff orientation, train staff, team building

Education
Northern Illinois University   1978 — 1980
Masters Degree, Library Science

University of Illinois at Chicago   1973 — 1978
Bachelor's degree, Elementary Education and Teaching

Experience
Follett School Solutions   October 1996 - Present

Education
McHenry County College

Experience
Follett School Solutions   January 2008 - Present
Huntington Ingalls Industries, Inc.   2012 - 2014
Hess Corporation  September 2010 - November 2011

Skills
unarmed security, arrest authority, pca certifications

Education
Thomas Nelson Community College   2008 — 2009
na, Liberal Arts and Sciences, General Studies and Humanities

warwick highschool   2003 — 2007
h.s. diploma, General Studies

Experience
Follett School Solutions   May 2000 - Present

Education
Northern Illinois University   1989 — 1992
Bachelor of Applied Science (B.A.Sc.), Human and Family Resources

McHenry County College   1987 — 1989