Experience
DCT Solutions Incorporated   2009 - Present
The Abreon Group  2008 - 2009
Follett Software Company   2005 - 2006

Skills
Training, Education, Educational Technology, Educational Leadership, Software Documentation, Software, Software Installation, Enterprise Software, Computer Proficiency, Hospitals, Process Improvement, Performance Improvement, Software Implementation, Service Improvement, Business Process..., Adult Education, Health Education, ROI Management, Training ROI, Key Performance..., Training Delivery, EMR Training, EMR, EMRs, EHR, Change Management, Management, Management Consulting, Leadership Development, Team Leadership, Leadership, Cross-functional Team..., Strategic Leadership, Technical Leadership, Instructional Design, Instructor-led Training, Instructional Technology, Hardware Installation, Microsoft Office, Microsoft Excel, Microsoft Word, Multimedia, PowerPoint, Problem Solving, Strategic Planning, Photoshop, Office Management

Education
Capella University   2006 — 2010
Doctor of Philosophy (Ph.D.), Training & Performance Improvement, All But Disertation (ABD)

Roosevelt University   1994 — 1996
Master's Degree, Secondary Education and Teaching

Carthage College   1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General

Experience
Bentley Systems  February 2014 - Present
Bentley Systems  February 2014 - Present
Infor Global Solutions  March 2004 - March 2012
NCS Pearson  February 2003 - February 2004
Follett Software Company   1998 - 2003
Monrovia Unified School District  August 1976 - December 1998
PacWest Properties   March 1986 - December 1997

Skills
Enterprise Software, SaaS, Salesforce.com, Account Management, Electronic Plan Review, Direct Sales, Sales Management, Sales, Sales Operations, Project Management, Product Management, New Business Development, Business Intelligence, Cloud Computing, Solution Selling, Management, CRM, Business Development, Selling, Budgets, Integration, Process Improvement, Time Management, Professional Services, Sales Process, Channel Partners, ERP, Lead Generation, Product Marketing, Program Management, Pre-sales, Strategic Partnerships, Strategy, Business Analysis, Contract Negotiation, Electronics, Strategic Planning, Software Industry

Education
California State University-Los Angeles   1987 — 1989
M.A., School Administration

Pacific Union College   1971 — 1977
M.A., English

Experience
Teradata (formerly Aprimo Inc.)   January 2012 - Present
Follett Software Company   July 2008 - October 2011
Follett Software Company   March 2007 - July 2008
Follett Software Company   April 2005 - March 2007
Follett Software Company   April 2002 - April 2005
Follett Software Company   April 2002 - April 2004

Skills
Customer Relations, Strategic Planning, Customer Service, Proposal Writing, Enterprise Software, Problem Solving, Marketing Strategy, Team Building, Sales Support, Data Warehousing, Product Marketing, Software Sales, Integrated Marketing, Team Leadership, Process Improvement, Training, Sales Operations, Marketing, Analysis, Sales, Team Management

Education
Ball State University   1990 — 1994
BS, Journalism/Marketing

Experience
Bank of Oklahoma  August 2008 - Present
IBM Global Services  January 2005 - July 2008
Blue Cross Blue Shield of Oklahoma  June 2002 - January 2005
ONEOK  September 2000 - March 2002
Williams  June 1997 - September 2000
Vyvx  1998 - 2000
WorldCom  June 1996 - June 1997
Follett Software Company   October 1993 - June 1996
The Library Corporation  October 1989 - October 1993

Skills
SharePoint, Linux, Cloud Computing, Microsoft SQL Server, Disaster Recovery, Java, Management, SQL, SDLC, Web Applications, C++, Databases, Requirements Analysis, Integration, Software Development, Business Analysis

Education
Oregon Institute of Technology   1983 — 1986

Experience
CDK Global (formerly ADP Dealer Services 10/2014)   April 2013 - Present
Christopher Sabatino Illustration   January 1998 - Present
Follett Software Company   January 2008 - April 2013
Career Education Corporation  September 2004 - January 2008
Quill  April 2001 - February 2004
NextGen Marketing Alliant Foods Alliant Exchange   November 2000 - January 2001
NCREL [North Central Regional Education Laboratory] Learning Point Associates   December 1997 - October 2000

Skills
User Interface Design, User Experience, User Experience Design, CSS, Web Design, HTML, Illustrator, Logo Design, Flash, Graphic Design, Wireframes, Illustration, GUI, Usability, Layout, CSS3, Responsive Design..., UX, Photoshop, Interaction Design, iPad, iPhone, Drawing, Passion for Quality, Concept Design, Android, Adobe Creative Suite, Typography, LESS CSS, Mac, Wire Framing, Digital Illustration, Creative Direction, Semantic HTML, UI, Mockups, Fantasy Illustration, Fantasy Art, Vector Illustration, Digital Painting, Painting, Web Typography, Traditional Art Skills, Art, Storyboarding, Mobile Applications, User Interface, jQuery, JavaScript

Education
Northern Illinois University   1994 — 1999
BFA, Illustration / Studio Arts

Experience
Aon Hewitt  May 2011 - Present
Follett Software Company   July 2007 - July 2009
Convergys  April 1999 - March 2007

Skills
Data Analysis, Root Cause Analysis, Public Speaking, Business Analysis, Process Improvement, Business Intelligence, Change Management, Data Warehousing, Testing, Business Process..., Coaching, Team Leadership, Toastmasters, Cognos, Incident Management, Microsoft Excel, Access, Leadership, Microsoft Office, Team Building, Training, Social Media, Call Centers, CRM, Strategy, Software Documentation, Teamwork, Analysis, Cross-functional Team..., Management, Visio

Education
Illinois State University
Bachelor of Science, Marketing

Experience
Atlantic Wind Energy Services   June 2009 - June 2013
Fisher/Unitech  August 2008 - June 2009
Service Pro.Net   January 2007 - July 2008
Budget Blinds  December 2003 - February 2007
Follett Software Company   August 2000 - February 2004
Nationwide Financial  1993 - 1999

Skills
Multi-channel Marketing, Strategy, CRM, Start-ups, Business Development, Enterprise Software, Sales Operations, Product Development, Selling, Marketing, Leadership, Business Intelligence, Training, Sales, Project Finance, Managerial Finance, Financial Analysis

Education
Thunderbird School of Global Management   1989 — 1990
MIM

The Ohio State University   1984 — 1987
B.Sc.

Aalto-yliopisto   1990 — 1992
Master of Business Administration (MBA)

Worthington HS   1979 — 1983

Experience
Follett Software Company   May 2007 - Present
Principled Minds   February 2007 - December 2009
Illinois House of Representatives  November 2006 - May 2007
Hahnemuhle Fine Art   September 2005 - November 2006
Raue Center for the Arts  July 2004 - October 2005
McHenry County College  January 2000 - July 2002
McHenry County College  2001 - 2002

Skills
Project Management, Product Management, Business Analysis, Staff Development, Public Speaking, Proposal Writing, Change Management, Microsoft Office, Customer Service, Strategic Planning, Analysis, Research, Visio, Windows, Business Process..., Technical Writing, Marketing, Team Leadership, Social Media, Leadership, Agile Methodologies, CRM, Salesforce.com, Management, Team Building, Cross-functional Team...

Education
University of Illinois at Chicago   2003 — 2005
Physical and Cultural Anthropology

McHenry County College   1999 — 2002
AS, Liberal Arts / General Study / Geography

Grant High School   1987 — 1988

Experience
PHT Corporation  May 2012 - Present
Follett Software Company   October 2007 - May 2012
Integen, Inc.   October 2004 - April 2006

Skills
Agile Methodologies, Software Development, SQL, XML, Quality Assurance, Scrum, Agile Project Management, MS Project, Requirements Gathering, Testing

Education
Massachusetts Institute of Technology   1997 — 2001
SB, Mechanical Engineering

Stanton College Preparatory School   1993 — 1997

Experience
Senior Living Communities, LLC  March 2014 - Present
Carolina Power Yoga   November 2013 - Present
Senior Living Communities, LLC  January 2013 - March 2014
The Human Performance and Wellness Center   January 2013 - November 2013
Ladies Choice Fitness Center   October 2011 - December 2012
Oceana Resorts  May 2011 - September 2011
Trio180i   September 2010 - May 2011
Follett Software Company   January 2007 - September 2010
Endeavor Information Systems, Inc.   January 2005 - January 2007
Endeavor Information Systems  July 2004 - December 2004

Skills
Strategy, Cross-functional Team..., Social Media, Project Management, Public Speaking, Strategic Planning, Social Media Marketing, Marketing, Leadership, Program Management, Management, Training, Competitive Analysis, Analysis, Salesforce.com, Market Research, Online Advertising, Sales, Advertising, Event Planning, Event Management, Contract Negotiation, Sales Process, Negotiation, Proposal Writing, Enterprise Software, Social Networking, Team Building

Education
The Catholic University of America
MSLS, Library Science

University of North Carolina at Chapel Hill
BA, Psychology

Experience
Hashrocket  October 2011 - Present
reactionCONTROL   December 2003 - Present
Groupon  August 2011 - October 2011
Obtiva  July 2010 - August 2011
Obtiva  November 2009 - July 2010
Tukaiz  June 2008 - November 2009
Follett Software Company   October 2006 - June 2008
Follett Software Company   May 2006 - September 2006
HouseSeeker4u.com   September 2005 - April 2006
Advanced Access  April 2005 - September 2005

Skills
Ruby, Ruby on Rails, Your Mom, BDD, Cucumber, Web Development, RSpec, SASS, Software Consulting, CSS, Vim, PostgreSQL, TDD, Git, HTML, Agile Methodologies, HAML, Software Development, Web Applications, jQuery, Pair Programming, SEO

Education
Elgin Community College   2007 — 2008
CIS

Joliet Junior College   1997 — 1998
EE

Lemont   1993 — 1997
General

Experience
Bank of America  May 2011 - Present
Bank of America  2011 - 2012
Follett Software Company   July 2007 - March 2011
Nationwide Insurance  2006 - 2007
OFFICE DEPOT, INC  2003 - 2006
Computer Needs Inc.   2002 - 2003
Eckerd Drug  1999 - 2002

Skills
Business Analysis, Project Management, Process Improvement, SharePoint, Software Documentation, Strategic Planning, Change Management, Team Leadership, CRM, Visio, Microsoft Office, Marketing, Budgets, Management, Microsoft SQL Server, Analysis, Program Management, Data Analysis, Project Planning, Databases, Integration, Leadership

Education
Clemson University   2009 — 2011
Masters, Business Administration

Indiana Wesleyan University   1990 — 2005
BS, Psychology

Experience
Epsilon  March 2010 - Present
Walgreens  2007 - 2009
SBLI USA  2006 - 2007
United Airlines  2005 - 2006
HSBC  2004 - 2005
Sears, Roebuck and Co.   2002 - 2004
Follett Software Company   2000 - 2002
U S WEST  1994 - 2000
3M  1989 - 1994

Skills
Email Marketing, Direct Marketing, Segmentation, E-commerce, Product Management, Marketing Research, Product Development, Analytics, Database Marketing, Integrated Marketing, Multi-channel Marketing, Interactive Marketing, Digital Marketing, Brand Management, CRM, Web Analytics, Competitive Analysis, Online Advertising, Direct Mail, Lead Generation, Customer Acquisition, Online Marketing, B2B Marketing, Marketing, Strategy, Marketing Communications, Mobile Marketing, Mobile Devices, Market Planning, Marketing Strategy, Digital Strategy, Web Marketing, Customer Retention, Marketing Management, Leadership, Relationship Marketing, Product Marketing, Management, Sales, B2B, Strategic Partnerships, SEM, Brand Development, Customer Insight, Social Media Marketing, Market Research

Education
Indiana University Bloomington   1987 — 1989
MBA, Marketing

University of Illinois at Urbana-Champaign   1980 — 1984
BS, Business Administration

Experience
Cook County Government  April 2014 - Present
Kendy USA LLC   May 2002 - Present
Follett School Solutions Group  April 2013 - April 2014
Follett Software Company   April 2011 - March 2013
Follett Software Company   April 2009 - March 2011
Follett Software  January 2007 - March 2009
Follett Software  February 2004 - December 2006
Follett Software  April 2000 - February 2004
Follett Software Company   May 1999 - April 2000
EDS Group  December 1998 - May 1999

Skills
Leadership, Strategic Planning, Integration, Management, Cloud Computing, Team Leadership, Business Development, Change Management, Product Development, Software Development, Product Management, Operations Management, Business Strategy, Executive Management, Team Building, Program Management, Agile Methodologies, Strategic Partnerships, K-12, Mergers & Acquisitions, Enterprise Software, Cross-functional Team..., P&L Management, Business Intelligence, Budgets, Solution Selling, Business Analysis, Profit & Loss Management, Contract Negotiation, Business Process..., Start-ups, CRM, Vendor Management, German, Sales Process, Income Statement, Software Documentation, Portfolio Management, Strategic Leadership, IT Management, Disaster Recovery, P, Government, Educational Technology, Strategy, Consulting

Education
University of Chicago Graduate School of Business   2003 — 2003
CMI

Southern Illinois University, Carbondale   1994 — 1996
Master's degree

Southern Illinois University, Carbondale   1992 — 1994
Bachelor's degree

Technical University Sofia   1988 — 1994
M.Sc.

First English Language School   1983 — 1988
High School Diploma

Experience
Follett Software Company   October 2006 - Present
Grandville Public Schools  August 1996 - June 2002

Skills
Instructional Technology, Educational Technology

Education
Michigan State University   1996 — 1998
EdS, Educational Administration

Wayne State University   1992 — 1993
MLS, Library Science

Western Michigan University   1959 — 1963
BA, Education, English, and Communication

Experience
AbbVie  April 2015 - Present
Baxter International Inc.  November 2013 - April 2015
The Reidel Group, LLC   April 2011 - December 2013
Baxter Healthcare  June 2012 - November 2013
Hospira  October 2011 - June 2012
Abbott Laboratories  March 2009 - April 2011
Allstate Insurance  January 2007 - March 2009
Follett Software Company   April 2006 - December 2006
ShopperTrak RCT   January 2005 - April 2006
Cardean Learning Group  March 2000 - April 2004

Skills
Process Improvement, Strategic Planning, Leadership, Strategic Leadership, Organizational Design, Leadership Development, Managerial Finance, Mergers, Projects, Operational Efficiency, Demand Management, Change Management, Program Management, Vendor Management, Cross-functional Team..., Project Management, Business Process..., Business Analysis, PMO, Project Portfolio..., RFP, Business Intelligence, SDLC, Resource Management, PMP, Strategy, Management, Management Consulting, Governance, Integration, Project Planning, Quality Assurance, Requirements Analysis, Start-ups, Project Delivery, Business Development, Agile Methodologies, Executive Management, Operations Management, Training, IT Strategy, Business Planning, Data Warehousing, CRM, Outsourcing, Product Development, ERP, Budgets, Professional Services, Supply Chain

Education
Lake Forest Graduate School of Management   1996 — 2000
MBA, Business

St. Norbert College   1987 — 1991
BA, Business and Economics

Antioch HS   1983 — 1987

Project Management Institute
PMP, Project Management Professional

Experience
Follett Digital Resources  October 2008 - Present
Business Decisions, Inc.   October 2000 - October 2008
Follett Software Company   July 1991 - October 2000
Timeworks   1988 - 1991

Skills
Microsoft SQL Server, Agile Methodologies, XML, Software Development, SQL, JavaScript, WCF, .NET, Web Services, jQuery, Web Applications, CSS, C#, ASP.NET MVC, ASP.NET, Entity Framework, Ruby on Rails, MVC, AJAX, REST

Education
IVCC   1987 — 1987

Northern Illinois University   1985 — 1987

Experience
Avanade  September 2014 - Present
Network Data Systems  January 2009 - September 2014
SilverHelix, Inc.   November 2003 - January 2009
Allstate  2005 - May 2008
Schawk  2008 - 2008
AT&T / IBM Global Network Services   1997 - 2003
Follett Software Company   1993 - 1997

Skills
Cloud Computing, Strategic Consulting, Business Strategy, Software Development, ITIL, Data Center, IT Strategy, Business Development, Enterprise Software, Management, Cisco Technologies, Solution Architecture, Integration, Program Management, Infrastructure, Virtualization, Vendor Management, Consulting, Enterprise Architecture, Disaster Recovery, Networking, SDLC, Business Analysis

Education
University of Illinois at Urbana-Champaign   1985 — 1988
BS, Finance

Experience
Follett School Solutions  March 2009 - November 2014
Follett School Solutions  May 2004 - July 2013
Follett Software Company   1999 - 2004
Experian Consumer Direct  October 1994 - September 1999

Skills
Management, Process Improvement, Business Analytics, Sales Operations, Project Management, Business Process..., Sales Analytics, Business Analysis, Project Planning, Leadership, Cross-functional Team..., Enterprise Software, Analysis, Sales Process, Contract Management, Forecasting, Problem Solving, Oracle E-Business Suite, Account Management, CRM, OBIEE, Strategic Partnerships, Sales, Salesforce.com, Training, Solution Selling, Sales Support, Bid Process Management, SaaS, Call Centers, Negotiation, Strategic Planning, Customer Service, Call Center..., Operations Management, Customer Satisfaction, Banking, Investment Banking, Lean Tools, Business Process Mapping

Education
Harper College   1994 — 1996
Business Information

MBTI Business Training Institute
Business Accounting & Data Processing Certification, Business/Office Automation/Technology/Data Entry

University of Wisconsin-La Crosse   1987 — 1988
Business Administration and Management, General

Experience
Follett Software Company   June 2006 - Present
Netdox, Inc   March 1997 - March 1999
ZyLAB Corp   January 1994 - March 1997
ZyLAB Corp   August 1987 - March 1994
Richard Spielman Precision Electronics (RSPE)   March 1978 - August 1987
MKM Industries, Inc   March 1975 - March 1978

Skills
SQL Server 2000-2008, Java, C++, Qt, Win32, Microsoft SQL Server, Agile Methodologies, Web Services, Win32 API, SQL, Ruby, XML, Test Driven Development, Testing, Software Development, Eclipse, Scrum, Unix, Web Applications, Perl, Ruby on Rails, Ant, REST, Subversion, Software Engineering, JavaScript, Test Automation, JSP, JUnit, Object Oriented Design, Apache, Maven, Git, Hibernate, JBoss Application Server, Java Enterprise Edition

Education
Illinois Institute of Technology   1979 — 1983
BS, Electrical Engineering

Experience
MobileIron  August 2012 - Present
Mission Critical Wireless  July 2011 - July 2012
Staff Management  August 2010 - December 2010
Ex Libris Group (Formerly Endeavor Information Systems, Inc.)   September 2004 - February 2009
Transcore  January 2003 - October 2004
SeatonCorp (Staff Management)   January 2001 - January 2003
Endeavor Information Systems  July 1999 - December 2000
Staples  1997 - 1999
Ameritech Cellular & Paging  1996 - 1997
Follett Software Company   1995 - 1996

Skills
Customer Service..., Change Management, Multi-Site Operations, Team Motivator, Building Customer..., Building Strong Teams, Operations Management, Process Improvement, Lean Sigma, CRM software, Negotiation, Call Center, Vendor Management, Salesforce.com, Training, Management, Leadership, Start-ups, Customer Satisfaction, Six Sigma, CRM, High Performance Teams, Call Centers, Analysis, Team Building, Technical Support, Telecommunications, Budgets, Customer Service, Software Development, Product Management, B2B, Contract Negotiation, Strategic Planning, Quality Assurance, Cross-functional Team..., Business Process, Business Planning, Program Management, Mobile Technology, Software Documentation, Team Leadership, Integration

Education
National-Louis University   1998 — 2001
BSM, Business

Chicago Deming Association   2009 — 2009
Lean Six-Sigma Green Belt

Prospect High School   1977 — 1980

Experience
EIS Group Ltd  July 2014 - Present
EIS Group  April 2014 - Present
Combined Worksite Solutions  September 2011 - April 2014
Various Fortune 500 Companies  February 2010 - August 2011
Follett Software Company   July 2009 - December 2009
Mutual of Omaha  November 2008 - July 2009
Trustmark Life Insurance Company  January 2002 - November 2008
Trustmark Insurance  November 1997 - November 2008
Trustmark Insurance  June 1995 - December 1997

Skills
Insurance, Employee Benefits, Voluntary Employee..., Product Strategy, Product Management, Pragmatic Marketing..., Project Management, Consulting, Business Analysis, Change Management, Process Improvement, Due Diligence, Project Portfolio..., Leadership, Integration, Business Transformation, Product Marketing, Strategic Planning, Product Development, Contract Negotiation, Risk Management, Management, PMO, Vendor Management, Visio, MS Project, Life Insurance, Project Planning, Health Insurance, Budgets

Education
University of Notre Dame - Mendoza College of Business
Business Administration

University of Wisconsin-Parkside
Bachelor of Arts, English

Experience
Motorola Solutions  2013 - 2014
Zebra Technologies  2008 - 2012
Follett Software Company   2004 - 2008
Follett Software Company   1996 - 2004
Follett Software Company   1992 - 1996
Follett Software Company   1990 - 1993

Skills
Product Management, Process Improvement, Product Marketing, Cross-functional Team..., Enterprise Software, Strategic Planning, Sales Operations, Program Management, Leadership, Business Development, Management, Strategy, Product Development, Business Strategy, Project Management, Customer Satisfaction, Sales Management, Six Sigma, Operations Management

Education
Lake Forest Graduate School of Management   1998 — 2000
Masters, Business Administration and Management

Bradley University
Bachelors of Science, Business

Experience
Lawson Products  2013 - Present
TI Marketing & Growth Strategy   2012 - Present
CCH, a Wolters Kluwer Business  2008 - 2012
Cole Taylor Bank  2004 - 2008
Follett Software Company   2003 - 2004
Bank One/JP Morgan Chase  1999 - 2002
Northern Trust  1992 - 1999
Datamension   1990 - 1992

Skills
Strategy/Strategic..., Product Development, Product Lifecycle..., Project Management, Product Management, Product Marketing, Cross-functional Team..., SaaS, Competitive Analysis, Strategic Partnerships, Vendor Management, Business Analysis, Coach & Mentor, High Performance Teams, Productivity & Process..., Project Planning, Process Improvement, Management, E-commerce, Strategic Planning, Marketing Strategy, Segmentation, Leadership, Analysis, Lead Generation, Account Management, New Business Development, Market Analysis, Strategy, Marketing, Start-ups, B2B, Business Development, Sales, Enterprise Software, Marketing Management, Outsourcing, Team Building, Product Launch, Business Strategy, Market Research, Business Intelligence, Go-to-market Strategy, P&L Management, CRM, Salesforce.com, Solution Selling, Analytics, Cloud Computing, Training

Education
Lake Forest Graduate School of Management   1994 — 1997
Master of Business Administration (MBA)

DePaul University - Charles H. Kellstadt Graduate School of Business

Experience
Houghton Mifflin Harcourt  August 2010 - Present
Marketing Genius Group   June 2008 - September 2010
Follett Software Company   May 2004 - June 2008
Riverside Publishing  November 2003 - May 2004
EdGate  August 2000 - June 2001
HotSamba   January 2000 - August 2000
NetSelector, Inc   January 1999 - January 2000
Encyclopedia Britannica  September 1985 - December 1999

Skills
Marketing Communications, Brand Management, Product Marketing, Business Development, Strategic Planning, Product Management, Online Marketing, Competitive Analysis, Strategy, New Business Development, Direct Marketing, Integrated Marketing, Product Launch, Analysis, B2B, Salesforce.com, Market Research, Marketing Strategy, Brand Development, Management, Sales, P&L Management, Marketing, Strategic Partnerships, Product Development, Advertising, Negotiation, Lead Generation, Enterprise Software, Cross-functional Team..., Start-ups, Leadership, Executive Management, Market Planning, Solution Selling, Analytics, Forecasting, Segmentation, Trade Shows, CRM, E-commerce, Public Relations, User Experience, Relationship Management, Digital Strategy

Education
St. Norbert College   1980 — 1984
BBA

Experience
Paris Trudeau Marketing Group   August 2011 - Present
PayNearMe  December 2010 - August 2011
TriGeo Network Security  February 2009 - December 2010
Follett Software Company   October 2006 - February 2009
Good Technology  November 2003 - October 2006
SurfControl  1999 - October 2003
Borland  1995 - 1999

Skills
Wireless, Software Sales, Solution Selling, New Business Development, Account Management, Consultative Selling, Salesforce.com, Sales Management, Selling, Software Industry, Business Development, Sales Presentations, Direct Sales, Security, SaaS, Cross-functional Team...

Education
San Jose State University   1991 — 1994
B.S., Advertising, Marketing

Cabrillo College   1989 — 1991
Associate of Arts (AA), Business/Commerce, General

Experience
Baker & Taylor - Manager - ILS Implementations - Digital Content Authentication   July 2014 - Present
Baker & Taylor  July 2007 - June 2014
Baker & Taylor  October 2005 - June 2007
Baker & Taylor  November 2004 - October 2005
Sagebrush Education Resources   August 2003 - October 2004
Thomson West  October 2002 - August 2003
Follett Software Company   August 1998 - September 2002
Southwest Land Title Company   1989 - 1997

Skills
Training, Sales, Library, Management, Integrated Library..., Customer Service, Selling, Cataloging, ILS System Integration, EDI Ordering..., Project Management, Forecasting, Marketing, Marketing Strategy, Team Building, Cross-functional Team..., Leadership, Pricing, Sales Management, Merchandising, Product Marketing, Account Management, Ebooks, Sales Operations, Sales Presentations, CRM, Contract Negotiation, Integrated Marketing, New Business Development, Trade Shows, Salesforce.com, Strategic Planning, Cold Calling, Human Resources, Time Management, Direct Sales, Purchasing, Books, Budgets, Libraries, Inventory Management, Social Media, Consulting, Business Development

Education
The University of Texas at Austin
Bachelor's Degree, Education

University of Houston-Clear Lake
Graduate Program Certification as School Librarian, Library Science

Experience
ACT  2013 - 2015
Follett School Solutions Group  2012 - 2013
Follett Software  2009 - 2012
Follett Software Company   2004 - 2009
Spiegel  2001 - 2004
Keane, Inc  1998 - 2001

Skills
Strategic Partnerships, Leadership, Positioning, Product Management, Strategic Planning, Cross-functional Team..., Product Development, Product Marketing, Agile Methodologies, Team Leadership, Program Management, SaaS, Business Analysis, Change Management, E-commerce, Solution Selling, Enterprise Software, Marketing, Business Process..., New Business Development, Analytics, Team Building, Market Research, Strategy, Selling, Management, Competitive Analysis, Mergers & Acquisitions, Sales, Integration, Integrated Marketing, Business Development, Salesforce.com, Start-ups, Executive Management, Business Intelligence, Vendor Management, CRM, Lead Generation, Sales Process, Cloud Computing, Consulting, Staff Development, Project Management, Training, Public Speaking, E-Learning

Education
University of Iowa   2014 — 2015

The University of Chicago - Booth School of Business   2010 — 2010
CMI Graduate

Marquette University   1994 — 1998
B.S. Information Technology

Experience
Follett School Solutions  March 2011 - Present
Follett Software Company   January 1998 - March 2011
Follett Software Company   March 1993 - January 1998
J. T. Merchandise   September 1992 - March 1993
Buhrke Tool & Engineering   June 1985 - September 1992

Skills
Newsletters, Administrative..., Calendaring, Calendars, Adobe Acrobat, Confidentiality, Executive Support, Outlook, Travel Arrangements, Spreadsheets, Office Equipment, Marketing, Event Planning

Education
McHenry County College   1999 — 2002
Took several classes towards, Webmaster's Certificate

Harper College   1986 — 1991
Associates Degree, Applied Business Science

Experience
Routledge Eye On Education   April 2014 - Present
CompassLearning  June 2012 - Present
Data-Driven Instructional Solutions, LLC   June 2007 - Present
Chilton School District, Chilton, WI   May 1995 - June 2012
Chilton School District, Chilton, WI   May 1995 - June 2012
K-12 District   May 1995 - June 2012
Chilton Public School District   May 1995 - June 2012
Follett Software Company   March 2010 - November 2011
Wisconsin State Reading Association   1995 - 2011

Skills
Strategic Planning, Curriculum Development, Teaching, Microsoft Office, Business Analysis, Coaching, Instructional Design, Product Management, Higher Education, Non-profits, Writing, Instructional Technology, E-learning, Editing, Research, Team Building, Conferences, Change Management, Technical Writing, Problem Solving, Business Planning, Program Management, Product Development, Business Strategy, Executive Management, Market Analysis, Database Administration, Public Speaking, Copywriting, Social Media, Public Relations, E-Learning, Staff Development, Curriculum Design, Technology Integration, Educational Technology, Classroom, Educational Leadership, Blended Learning, Teacher Training, Distance Learning, Data Analysis, Adult Education, Educational Consulting, Literacy, Learning Management..., Instructor-led Training, Leadership Development, Learning Management, Nonprofits

Education
University of Wisconsin-Madison   1995 — 1999
Ph.D, Educational Leadership and Policy Analysis

University of Wisconsin-Madison   1995 — 1999
M.S, Educational Administration

University of Wisconsin-Oshkosh   1987 — 1990
M.A, Reading Education

Carthage College   1983 — 1987
B.A, English

Experience
Kronos Inc.  October 2011 - Present
Follett Software Company   June 2011 - October 2011
Follett Software Company   April 2005 - October 2011
Resurgent Capital Services  May 2004 - April 2005
Resurgent Capital Services  May 2001 - May 2004
WYFF  July 2000 - May 2001
Gates Arrow Distribution   1994 - 1999

Skills
SSRS, Crystal Reports, SSIS, SQL Server, SQL, Access, Database Administration, Database Design, Microstrategy, Data Analysis, Data Warehousing, Oracle, Microsoft SQL Server, Programming, ASP.NET, Databases, ETL, Requirements Analysis, Business Analysis, Business Intelligence, MicroStrategy, SharePoint, T-SQL

Education
Clemson University
Financial Management

Greenville Technical College
Associate, Computer Technology

University of South Carolina Upstate
BA, Information Management & Systems

Experience
Truven Health Analytics  January 2015 - Present
College of American Pathologists (CAP)   January 2012 - January 2015
College of American Pathologists (CAP)   February 2011 - January 2015
Follett Software Company   November 2004 - February 2011
Kemper Insurance Companies  1989 - 2004
Sun Electric Corporation  September 1981 - January 1989

Skills
Oracle, Data Warehousing, Oracle E-Business Suite, SQL, Databases, SDLC, Business Intelligence, Microsoft SQL Server, Oracle Applications, Agile Methodologies, Unix, Software Project..., Business Analysis, Software Documentation, Visio, Technical Support, SharePoint

Education
Elgin Community College   1978 — 1980
Associates, Electronic Data Processing

Experience
Follett Software Company   March 2012 - Present
Follett Software  February 2010 - March 2013
Follett Software  2007 - 2010
Follett Software  2004 - 2007
Follett Software  1999 - 2004
Follett Software  1997 - 1999

Skills
Business Analysis, Visio, Requirements Analysis, Requirements Gathering, SharePoint, Software Documentation, Business Intelligence, Databases, Data Analysis, Microsoft Project, Microsoft Publisher, Oracle E-Business Suite, Project Management, Customer Experience, Training Delivery, Sales Process, Customer Retention, Leadership, Program Management

Education
McHenry County College

Woodstock High School

Experience
Creative Learning Systems  August 2014 - Present
Fuel Education LLC  October 2011 - January 2015
Follett Software Company   November 2005 - October 2011
EYT  1999 - 2001
Reynolds & Reynolds  1991 - 1999

Skills
Account Management, Key Account Management, Accountability, Sales Process, Negotiation, Cold Calling, K-12, Solution Selling, Consultative Selling, Software Sales, Salesforce.com, Sales Management, New Business Development, Lead Generation, E-learning, Product Marketing, Contract Negotiations, Customer Relations, Educational Technology, E-Learning, Program Management, Enterprise Software, Software Industry, Sales, Contract Negotiation, Selling, Strategic Partnerships, Training, Leadership, Business Development, Management, Marketing, Email Marketing, Marketing Strategy, SaaS, Sales Presentations, Direct Sales, CRM, Process Improvement, Webinars, Complex Sales, Learning Management, Needs Analysis, Blended Learning, Technology Integration, Professional Services, Demand Generation, Sales Operations, Strategic Planning, Team Building

Education
North Dakota State University   1985 — 1988
BS, Business and Economics/German

Concordia College   1982 — 1984

Experience
Arrow Electronics  July 2013 - Present
QLogic  June 2012 - June 2013
QLogic  May 2009 - June 2012
ProMark Chicago, Inc.   July 2007 - May 2009
Follett Software Company   September 2006 - July 2007
CDW  2005 - 2006
CDW  2003 - 2005
CDW  December 2000 - April 2003

Skills
HP, OEM, Solution Selling, Product Marketing, Channel, DMR, CDW, SHI, Distribution Management, Channel Sales, National Account..., Account Management, Lead Generation, Demand Generation, Sales Operations, Management, Salesforce.com, Sales, Storage Area Networks, Sales Process, Multi-channel Marketing, Marketing, Sales Enablement, Strategy, Strategic Partnerships, Go-to-market Strategy, Channel Partners, Cloud Computing, Leadership, Cross-functional Team..., Business Alliances, Product Launch, B2B, Email Marketing, Partner Management, Resellers, Market Planning, Storage Solutions, Data Center, Business Development, Networking, Enterprise Software, Selling, Storage, Direct Marketing, Partner Development, Channel Strategy

Education
Northern Illinois University   1995 — 1997
BA, Corporate Communications

The University of Georgia   1994 — 1995

Experience
Rush University Medical Center  February 2014 - Present
Rush University Medical Center  January 2013 - January 2014
National Safety Council  October 2007 - December 2012
Follett Software Company   June 2007 - October 2007
EJB Technology   October 2004 - January 2006
Hewitt Associates  1999 - 2003
Hewitt  1996 - 2003

Skills
Vendor Management, Problem Solving, Strategic Planning, Process Improvement, Web Project Management, Software Project..., SharePoint, Lotus Notes, MS Project, Knowledge Management, Content Management, Project Planning, Requirements Gathering, Requirements Management, Business Process..., Budgets, Management, Change Management, Program Management, Agile Methodologies, Training, CRM, Project Management, Team Leadership, Troubleshooting, Resource Management, E-commerce, Quality Assurance, Visio, SDLC, Testing, Business Analysis, IT Management, Web Applications, Software Documentation, Business Process, Project Portfolio..., Information Technology, Requirements Analysis, Technical Support, Project Delivery, System Administration, Integration, Leadership, Cross-functional Team..., Business Intelligence, Disaster Recovery, IT Strategy, Consulting, Microsoft Project

Education
Villanova University   2012 — 2012
Master Certificate Project Management

Roosevelt University   1994 — 2003
Bachelor's degree, Computer Science

Elgin Community College   1981 — 1984
Associate's degree, Word/Information Processing

Experience
Follett Corporation  1998 - Present
Follett Software Company   1996 - 1998
Follett Software Company   1990 - 1996

Education
Georgetown University   1978 — 1982

Experience
Follett Software Company   July 2010 - Present
Affiliated Computer Services (ACS), Inc   January 2002 - June 2010
Affiliated Computer Services (ACS), Inc   June 2001 - May 2004
Affiliated Computer Services (ACS), Inc   April 1999 - February 2002
13th Circuit Family Court Services   June 1990 - March 1999

Skills
PMP, PMO, Business Analysis, Program Management, Business Process Mapping, Management, Training, Budgets, Project Management, Software Project..., SDLC, Business Process, Visio, Leadership, Process Improvement, Program Development, Cross-functional Team..., Proposal Writing, Consulting, Vendor Management, Business Process..., Requirements Analysis, Data Warehousing, Software Documentation, Project Portfolio..., SharePoint, Requirements Gathering, Business Intelligence, Enterprise Software, CRM, Integration, Change Management, SaaS, Software Implementation, IT Strategy, Resource Management, MS Project, IT Management, Agile Methodologies, Professional Services, Business Requirements, Project Delivery, Microsoft Project

Education
Miami University
B.S, Political Science

Experience
Quintiles  June 2013 - Present
Altran  August 2012 - June 2013
Prospectiv  November 2011 - August 2012
Follett Software Company   March 2008 - October 2011
Norkom Technology   April 2007 - February 2008
Evergreen Investments  February 2006 - April 2007

Skills
Software Development, CRM, Java Enterprise Edition, Web Applications, Project Management, SQL, Agile Methodologies, Java, XML, JavaScript, Eclipse, C#, AJAX, Oracle, HTML, jQuery, Software Project..., Ext JS, Hibernate, Spring

Education
Northeastern University   1985 — 1990
MBA

Boston College   1977 — 1981
BS, Computer Sci & Marketing

Experience
Follett School Solutions, Inc.   November 2014 - Present
Follett School Solutions  September 2011 - November 2014
Follett Software Company   October 2007 - September 2011
Chicago Mercantile Exchange  April 1998 - June 2004
Great Lakes Construction   1996 - 1998
Mid Town Bank   March 1991 - September 1996

Skills
Business Analysis, Project Management, Testing, ERP, Risk Management, Project Planning, Management, MS Project, PMP, Cross-functional Team..., Leadership, E-commerce, PMO, Analysis, Team Leadership, Business Process..., Software Documentation, Visio, Change Management, Team Building, Strategy, Strategic Partnerships, Business Intelligence, Account Management, Integration, SaaS, Strategic Planning, CRM, Program Management, Cloud Computing, Consulting, Process Improvement, Training

Education
Columbia College Chicago   1987 — 1989
Radio and Sound Production

Almeda University
Bachelor of Business Administration, Business Management

Experience
Northstar Lottery Group   2012 - Present
Fellowes, Inc.   January 2010 - December 2010
Follett Software Company   2005 - 2008
Ernst & Young  1999 - 2002
L'Oreal S.A.   1997 - 1998
Gibson Guitar  1995 - 1996
Colgate-Palmolive  1990 - 1995
PepsiCo  1984 - 1989
Miller Brewing Company  1979 - 1984

Skills
Product Marketing, Marketing Research, Marketing, Market Research, Management, Customer Insight, Consumer Products, Segmentation

Education
University of Illinois at Urbana-Champaign
MBA

University of Illinois at Urbana-Champaign
BS

Experience
CrowdStrike  July 2012 - Present
Sentry Data Systems  May 2011 - July 2012
Sogeti  January 2011 - May 2011
Sogeti  July 2008 - December 2010
BMG Columbia House  November 2004 - June 2007
Software Architects  June 2003 - November 2004
Follett Software Company   June 2001 - November 2003

Skills
Websphere, Scala, Architecture, Technical Leadership, Test Automation, Process Improvement, Java, Agile Methodologies, Spring, SOA, Ruby, Java Enterprise Edition, REST, Hibernate

Education
Indiana University Bloomington   1997 — 2001
BS, Computer Science, Cognitive Science

Experience
Round Lake Middle School  August 2005 - Present
Endeavor Information Systems  2000 - 2002
Terabridge Technologies  2000 - 2000
Follett Software Company   1993 - 2000
Printek  1992 - 1993
Videojet  1987 - 1992
ATT Teletype  1983 - 1986
Motorola  1980 - 1983
ITT Telecommunications  1977 - 1980

Education
National Louis University   2004 — 2005
Secondary Mathematics Teaching Certificate

Quinlan School of Business, Loyola University Chicago   1978 — 1981
MBA, Marketing

Purdue University   1972 — 1976
BS, Electrical Engineering

High school classmate

Experience
Clifton Public Library  2003 - Present
Follett software Company   March 1997 - Present
Auto-Graphics, Inc.   April 1987 - March 1997

Skills
Library, Asset Managment, Solution Selling, Educational Technology, E-Learning, Account Management, Salesforce.com, Sales, SaaS, Sales Process, Strategic Planning, Team Leadership, Business Analysis, New Business Development, Technology Integration, Team Building, Sales Operations, Management Consulting, Budgets, Direct Sales, Networking, Sales Presentations, Strategic Partnerships, Management

Education
Computer Learning Center   1984 — 1986
AS - Computer technology, Computers, Networking

Middlesex County College

Experience
Allstate  February 2015 - Present
EZLinks Golf, Inc.   March 2014 - February 2015
Grainger  March 2013 - March 2014
Hallmark Services Corporation  October 2012 - February 2013
Follett Software Company   March 2010 - June 2012
Follett Software Company   November 2007 - March 2010
Follett Software Company   March 2005 - November 2007

Skills
Software Documentation, Business Analysis, Agile Methodologies, Requirements Analysis, Web Applications, Requirements Gathering, Technical Writing, Scrum, Testing, Integration, SDLC, SQL, XML, Business Process..., HTML, Software Development, Documentation, Agile, CSM

Education
DePaul University
Bachelor of Arts (B.A.), Information Technology

Experience
Fox River and Maxillofacial Surgery, LLC.   April 2013 - Present
Alden Estates of Barrington  October 2005 - April 2013
Alden Estates of Barrington  October 2002 - April 2012
McHenry County Public Action to Deliver Shelter   2001 - 2005
Follett Software Company   1996 - 2001

Skills
Recruiting, Payroll, Employee Benefits, Management, Access, Account Management, Performance Appraisal, Invoicing, Networking, Employee Relations, Human Resources, Performance Management, Organizational...

Education
American InterContinental University   2006 — 2007
Bachelor, Business Administration, & Human Resources

McHenry County College   1997 — 2002
Human Resources Management/Personnel Administration, General

Experience
Jet.com  June 2015 - September 2015
Follett School Solutions  June 2013 - May 2014
Follett Software Company   April 2008 - June 2013
Medela, Inc.   December 2004 - February 2007
Medela, Inc.   August 2004 - December 2004
Althoff Industries  February 2001 - August 2004
Miller Formless Co., Inc.   December 1998 - February 2001

Skills
Microsoft Excel, Access, Crystal Reports, Oracle Discoverer 10g, OBIEE, Oracle Applications, Forecasting, Demand Planning, Sales, Multitasking Skills, Budget Process, Purchasing, Dispatching, PowerPoint, Outlook, Leading Meetings, SharePoint, Project Planning, Market Analysis, Segmentation, Account Management, Sales Commission, Analytics, Sales Analysis, Process Flow Charts, Graphs, Presentations, Territory Alignment, Data Modeling, Pivot Tables, Custom Reports, Brio Reports, MapPoint, Sales Operations, Cold Calling, Project Management, Management, Sales Process, Strategic Partnerships, Salesforce.com

Education
Capella University   2013 — 2015
Bachelor of Science (B.S.)

John Galt

McHenry County College
Multiple Certifications

McHenry County College
Associate of Arts and Sciences (A.A.S.)