GEICO Company
Industry: Insurance company
DescriptionThe Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. Headquarters: Chevy Chase, Maryland, United States CEO: Tony Nicely (1992–) Parent organization: Berkshire Hathaway Founded: 1936, Fort Worth, Texas, United States Subsidiaries: BoatUS, Geico General Insurance Co, Founders: Lillian Goodwin, Leo Goodwin, Sr.
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8,018 GEICO employees in database. Find out everything there's to know about GEICO employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
GEICO Employees
Geico LogisticsUnited States Air ForceMay 2009 - Present
Education
D'Youville College 2014 — 2015
Houghton College 2007 — 2009
GEICO June 2015 - Present
GEICO June 2011 - Present
Whitey's Hardware November 2004 - May 2011
Whitey's Hardware November 2002 - May 2011
Skills
Insurance, Claim, Liability, General Insurance, Casualty, Claims Management, Commercial Insurance, Risk Management, Microsoft Excel, Microsoft Office, Customer Service, Training
Education
CUNY York College 2005 — 2009
Bachelor of Science (BS), Finance, General
GEICO July 2004 - Present
Skills
Loans, Risk Management, Underwriting, Credit, Collections, Processing, Loans Administration, Customer Service, Compliance, Auditing, Finance, Insurance
Education
Delhi University
Bachelor's degree
GEICO October 2011 - January 2013
Hibeirnian Property Management LLC October 2009 - December 2012
Wine And Spirits World 2007 - 2009
Albertsons October 2006 - December 2006
Skills
Microsoft Office, Microsoft Excel, Insurance, PowerPoint, Sales, Customer Service, Outlook, Project Management, Leadership, Strategic Planning, Property Management, Carpentry, Hardwood Flooring, Interior Trim, Doors, Windows, Kitchen & Bath Design, Home Remodeling
Education
UC Davis 2005 — 2007
Associate of Arts (A.A.), History
Cuyamaca College 2000 — 2004
Art History, Criticism and Conservation
Dusty Wallace Allstate Insurance August 2011 - Present
GEICO August 2010 - August 2011
Target July 2007 - August 2010
Skills
Customer Service, Office Management, Communication, Problem Solving, Direct Sales, Sales Process, Microsoft Office, Microsoft Excel, Human Resources, Insurance, Time Management, Training, Sales, Outlook, Data Entry, PowerPoint, Microsoft Word, Management, Customer Satisfaction, Access, Budgets, Strategic Planning, General Insurance, Social Media
Education
University of Texas of the Permian Basin 2014 — 2016
Bachelor's Degree, Psychology
Dallas County Community College 2005 — 2009
Associate's Degree, Science
ESIS January 2013 - Present
Zurich Insurance September 2007 - January 2013
Imperial Fire & Casualty Insurance 2005 - 2007
GEICO 1997 - 2005
Saia Motor Freight 1994 - 1997
Ron Craig Construction March 1980 - March 1994
Skills
Agent for Change, Technical Leadership, Motivational Speaking, Training, Contractual Agreements, Commercial Lines..., Alternative Dispute..., Claims Management, Coaching, Commercial Insurance, Insurance, Negotiation, Customer Service, Process Improvement, Claim, Commercial Lines, Underwriting, Liability, Litigation Management, Analysis, Liability Analysis, Property & Casualty..., Casualty, Subrogation, General Insurance, Litigation, Employment Practices..., Workers Compensation, Umbrella Insurance, D&O, Personal Injury, Accident, Arbitration, Excess, Professional Liability, Property Damage, Reinsurance, Investigation, Product Liability, Claims Handling, Brokers, Claims Resolution, Health Insurance, Settlement, Inland Marine, Property Claims, Indemnity, Casualty Insurance
Education
Dallas Baptist University 2003 — 2006
Bachelors, Business
Kemper Corporation September 2013 - Present
University of Texas at Dallas January 2013 - Present
Expedia November 2011 - August 2013
Posh Nosh Market May 2011 - August 2012
Power Public Relations, LLC May 2011 - December 2011
Dallas Baptist University December 2009 - May 2011
Centex Homes January 2009 - February 2010
Countrywide Insurance Services May 2008 - October 2008
GEICO November 2000 - March 2008
Skills
Leadership, Strategy, Marketing, Sales, Marketing Strategy, Training, Advertising, Management, Time Management, Coaching, Customer Service, Social Media, Analysis, Product Marketing, Negotiation, Public Relations, Social Media Marketing, ExactTarget, Photoshop, InDesign, Illustrator, HTML, Graphic Design, Project Management, Content Writing, Proofreading, Email Marketing, Email Strategy, Creative Writing, Social Media...
Education
The University of Texas at Dallas 2013 — 2017
Master of Arts (M.A.), Arts and Technology with a focus on Marketing
Dallas Baptist University 2009 — 2011
Bachelors of Arts and Science, Communications with a Minor in Psychology
Toyota February 2014 - Present
GEICO August 2012 - Present
Shade Tree Auto March 2011 - July 2011
US Army Reserve, 949 Medical Detachment May 2007 - October 2010
US Army 4th Infantry Division March 2004 - March 2007
AREA Construction April 1999 - March 2004
American Infrastructure March 1996 - December 1998
W. B. Homes 1994 - 1996
Education
Grand View University 2008 — 2012
Bachelor's of Business Administration, Management and Organizational Studies January 2008, 4.0
Des Moines Area Community College 2009 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Donna Kay Bush Enterprise January 2013 - Present
Donna Kay Bush Ministriesii 2004 - 2013
HARDVARD RISK MANAGEMENT June 2012 - December 2012
CITI FINANCIAL AUTO/ SANTADER October 2007 - March 2012
UNITRIN March 2003 - October 2007
Fidelity Investments January 2003 - March 2003
Edward Jones June 2002 - November 2002
GEICO November 1995 - June 2002
Skills
Insurance, Risk Management, Training, Management, Life Insurance, Property & Casualty..., Underwriting, Investments, Analysis, Strategy, Finance, Sales, Motivational Speaking, International Business..., Leadership, Cross-functional Team..., Experienced Trainer, Professional..., Public Relations, Public Speaking, Recruiters, Project Management, Global Networking, Global Network..., International Network, International Business..., Superior Communications..., Solid Presentation..., Executive Level..., Executive Team Coaching, Future Leaders, Transformational..., Marketing
Education
Dallas Baptist University 2010 — 2014
Bachelor of Business Administration (BBA), Business, 3.5
Dallas Baptist University 1990 — 1995
Bachelor of Arts (BA), Music Education, General, 3.0
GEICO August 2014 - Present
ResortCom International June 2012 - August 2014
Skills
Social Media, Customer Service, Event Planning, Marketing, Social Media Marketing, Hospitality, Sales, PowerPoint, Direct Marketing, Microsoft Excel, Teamwork, Team Building, Microsoft Word, Microsoft Office, Outlook, Public Speaking, Data Analysis, Facebook, Call Centers, Customer Satisfaction, Time Management, Social Networking, Telephone Skills, Marketing Strategy, English, Process Improvement, Customer Experience, Communication
Education
Cuyamaca College 2009 — 2012
General Studies
Grossmont College 2006 — 2012
Associate of Arts (A.A.), English & Creative Writing
State Farm July 2014 - Present
G4S Security Services June 2013 - June 2014
Eagle Systems Security August 2012 - June 2013
GEICO May 2011 - August 2012
NOVO 1 November 2009 - September 2010
Dallas Market Center September 2007 - April 2009
Dawson State Jail April 2007 - September 2007
Skills
Customer Service, Microsoft Office, Excel, Customer Relations, Budgeting, Public Speaking, Event Planning, Outlook, PowerPoint, Inventory Management, Microsoft Word, Budgets, Microsoft Excel, Protection, Leadership Development, Event Management, Sales, Personal Lines Auto, Property, Social Media, Special Investigations
Education
The University of Texas at Dallas 2010 — 2013
Bachelor of Arts (BA), Criminology
Dallas County Community College 2007 — 2009
Associate of Science (AS), AS Science
Sanford Brown Institute 2006 — 2006
Certificate, Medical Assisting/EKG/Phlebotomy
KD Studio Actors Conservatory 2003 — 2004
Associates, Acting/Performing Arts
Capgemini September 2014 - Present
Samurai Infotech LLC July 2013 - September 2014
HCL Technologies June 2000 - June 2013
GEICO December 2012 - May 2013
Mutual of Omaha March 2011 - November 2012
MEM January 2010 - February 2011
SGX 2009 - 2010
NASDAQ OMX November 2004 - December 2009
Eastern Software Systems 1999 - 2000
Skills
Project Management, Testing, Insurance, Information Technology, Requirements Analysis, Business Analysis, Mainframe, Program Management, Outsourcing, PMP, Vendor Management, SDLC, Software Project..., IT Strategy, CRM, Pre-sales, IT Outsourcing, Change Management, Management Consulting, Banking, Resource Management, Transition Management, IT Service Management, Management, Cross-functional Team..., Global Delivery, Requirements Gathering, Leadership, PMO
Education
Life management institute 2011 — 2011
FLMI - level1, Insurance
Delhi University 1994 — 1997
Bachelor, EDP
National Institute of Information Technology 1994 — 1997
GNX, Software
THE FISCHER GROUP October 2012 - Present
GEICO March 2012 - September 2012
Time Warner Cable March 2011 - March 2012
JPMorgan Chase 2002 - 2005
Skills
Sales, Customer Service, Customer Retention, Customer Satisfaction, Training, Marketing Strategy, New Business Development, Purchasing, Team Building, Employee Benefits, Sales Management, Sales Presentations, Time Management, Real Estate Transactions, Leadership, Budgets, Strategic Planning, Contract Negotiation, Selling, Insurance, Cold Calling, New Home Sales, Retail, Recruiting, Negotiation, Interviews, Call Centers, Marketing
Education
DeVry University 2000 — 2005
New Hope Baptist Church of Mesquite, TX July 1992 - Present
GEICO March 1999 - March 2003
Lyrick Studios November 1992 - November 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Customer Satisfaction
Education
Light Universary 2009 — 2011
Bachelor's degree, Human Services, General
Dallas County Community College
GEICO October 2014 - Present
GEICO September 2013 - Present
O'Reilly Auto Parts November 2012 - Present
Jack in the Box August 2009 - August 2011
Skills
Microsoft Office, Survey Design, Employee Management, Customer Satisfaction, Inventory Management, Market Research, Data Analysis, SPSS, Time Management, Operations Management, Employee Relations, Human Resources, Analysis, Research, Organizational...
Education
The Institutes 2014 — 2016
San Diego State University-California State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Cuyamaca College 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Appointment-Plus October 2013 - Present
simpleview, inc. January 2012 - November 2012
GEICO May 2007 - September 2009
Lehman Brothers August 2005 - May 2007
Highmark August 2002 - December 2002
Skills
Management, CRM, Project Management, Agile Methodologies, Account Management, SQL, SharePoint, CMS, Customer Service, Microstrategy, Visual Studio, Six Sigma, Visio, PeopleSoft, Software Installation, Website Development, Quality System, Technical Writing, Database Admin, Database Design, Databases, Business Analysis, Leadership, Microsoft Office, Process Improvement, SaaS, Sales, Strategic Planning, Team Building, Microsoft Applications, Adobe, Hardware Installation, Insurance Software, Insurance Background, Financial Background, Desktop Application..., Zendesk, QuickBooks, MySQL, AJAX ASP CSS C++ C#..., Adobe Creative Suite, Adobe Acrobat, SAS, Enterprise Software
Education
DeVry University
Computer Information Systems Security
GEICO March 2014 - Present
Celebration Arts Foundation November 2013 - December 2013
Von Trapp's February 2013 - October 2013
Daniel's Broiler April 2006 - January 2013
Park Slope Ale House 2005 - 2006
Southwest New York 2004 - 2005
The Rock Salt 2003 - 2004
Sag Harbor Seafood House 2000 - 2001
B. Smith's Restaurant Group 1999 - 2000
Soapy Smith's Eagle Bar 1998 - 1999
Skills
Superior Organization, Communication Skills, Customer Service, Sales, Prompt, Multi Tasking, Computer Proficiency, Learning Quickly, Listening to customers, Highly Adaptive, Taking Direction, Directing Others, Sound Editing, Event Planning, Hand Tools, Driving License, Drawing, Acrylic Painting, Downhill Skiing, Imagination, Halloween Costume
Education
Denison University 1992 — 1996
Bachelor of Fine Arts (BFA), Theater and Communications
Diamond Global International June 2013 - Present
The Walt Disney Company June 2012 - Present
GEICO February 2013 - May 2013
Sears Essentials- Little Caesars February 2006 - August 2007
Skills
Marketing, Advertising, Customer Service, Liaison, Marketing Research, International Business, Stocking, Microsoft Word, Microsoft Excel, PowerPoint, Cooking, Cashiering
Education
Southeastern University 2011 — 2013
Bachelor of Arts (B.A.), Marketing
Daytona Beach Community College 2006 — 2011
Associate of Arts (A.A.), Psychology
Esurance March 2014 - Present
NY Islanders August 2013 - Present
Lancer Insurance Company January 2014 - March 2014
The San Diego Padres March 2001 - August 2013
Farmers Insurance January 2010 - May 2013
AIG August 2005 - January 2010
GEICO August 1995 - August 2005
Skills
Organization, Analysis, Time Management, investigation, Adaptability, Close Attention to..., Negotiation, Personal Injury, Mediation, Liability Analysis, Litigation Management, Automobile Liability
Education
University of Central Florida 1992 — 1995
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Daytona Beach Community College 1991 — 1993
Associate of Arts (A.A.), General Studies
Orange Business Services July 2013 - Present
Vital Network Services August 2012 - October 2013
BT Global Services March 2008 - March 2011
ASSOCIATED PRESS October 2001 - March 2007
GEICO 2007 - 2007
Skills
Service Desk, Incident Management, ITIL, SLA, Troubleshooting, Customer Service, Data Center, Sla, Collections, IT Service Management, WAN, Accounts Receivable, VoIP, MPLS, Cisco Technologies, Switches, Managed Services, Service Delivery, DNS, Routers, Disaster Recovery, Vendor Management, IP, VPN, Management, Firewalls, BMC Remedy, Networking, Frame Relay, Telecommunications, IT Operations, CCNA, Windows XP, Citrix, TCP/IP, Security, Computer Network..., LAN-WAN, Network Engineering, Network Architecture, VMware, System Deployment, Windows 7, Call Centers, Network Security, IT Management, Network Design, Technical Support
Education
DeVry University 2005 — 2007
AAS, Applied Science in Network and Communications Management
LaSalle Computer Learning Center
Network, Security +, CCNA
GEICO June 2014 - Present
Wet Seal, Inc December 2013 - June 2014
Claire's Accessories - Icing October 2013 - December 2013
Maurices February 2012 - October 2013
Kohl's Department Stores June 2011 - August 2011
ACS, a Xerox Company June 2009 - December 2009
Skills
Microsoft Office, Customer Service, Retail Management, Call Center, Sociology, Team Leadership, Highly Adaptable, Store Management, Recruiting, Management, Call Centers
Education
Ball State University 2009 — 2011
Bachelor of Science, Sociology
DePauw University 2007 — 2008
N/A, Economics
GEICO August 2014 - Present
Buffalo Niagara Marriott September 2012 - August 2014
Millennium Boutique May 2011 - September 2012
Skills
Human Resources, Customer Service, Customer Satisfaction, Teamwork, Microsoft Office, Hospitality, Sales, Inventory Management, Time Management, Hospitality Management, Employee Relations, Hotels, Hospitality Industry, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word
Education
Daemen College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Robert Morris University 2009 — 2012
Finance/Accounting
Internal Revenue Service January 2014 - Present
CGI Federal September 2012 - Present
GEICO March 2006 - August 2012
NORC May 2002 - 2006
BSI Consulting 2000 - 2002
Boeing, USA December 1998 - May 2000
Skills
PMP
Education
University of Houston 1998 — 2000
MS, Management Information Systems
Delhi University
Master's degree, Physical Chemistry
Regent University April 2015 - Present
Regent University June 2011 - Present
Regent University June 2010 - June 2011
Regent University June 2008 - June 2010
GEICO August 2006 - June 2008
Living Hope Fellowship June 2004 - May 2006
Resurrection Church June 2002 - June 2004
Victory Road Assembly of God June 1996 - June 2002
Logicon, Inc. May 1990 - June 1996
United States Air Force June 1981 - May 1990
Skills
Distance Learning, Instructional Technology, Adult Education, Academic Advising, Admissions, Strategic Communications, Higher Education, Higher Education..., Higher Education..., Student Affairs, Student Counseling, Student Recruiting, Student Engagement, Academic Administration, Academic Achievement, Student Development, Team Leadership, Leadership Development, Educational Leadership, Organizational..., Instructional Design, Nonprofits
Education
Regent University 2010 — 2015
Doctor of Education (EdD) Candidate, Higher Education/Higher Education Administration
Regent University 2006 — 2010
M.A., Biblical Interpretation
Creighton University 1985 — 1989
B.S., Computer Science
GEICO December 2014 - Present
GEICO June 2014 - Present
GEICO January 2014 - Present
UnitedHealth Group January 2013 - January 2014
US Postal Service August 2009 - January 2013
West Corporation August 2009 - May 2012
T-Mobile August 2002 - July 2004
Skills
Customer Service, Data Entry, 10 Key, Microsoft Office, Outlook, Fax, Team Building, File Management, Microsoft Excel, Inventory Management, Process Improvement, Leadership, Training, Management, Customer Satisfaction
Education
Friends University 2005 — 2007
Bachelor, Business Administration, Management
Cowley College 1999 — 2005
Associate, Business Admin, Management
southeast high
southeast high
southeast high
GEICO April 2015 - Present
American Foundation for Suicide Prevention March 2012 - March 2015
Baker Victory Services September 2013 - March 2014
Global Resources, LLC March 2013 - July 2013
Medaille College 2012 - 2013
Southeast Works August 2003 - October 2012
Napoleon High School, Napoleon, OH January 2000 - June 2003
Napoleon High School, Napoleon, OH July 2000 - October 2002
Dozier Middle School August 1998 - June 1999
Erie 2-Chautauqua-Cattaraugus BOCES August 1997 - June 1998
Skills
Public Speaking, Program Development, Nonprofits, Community Outreach, Event Planning, Team Building, Fundraising, Microsoft Office, Psychotherapy, Social Media, Team Leadership, Customer Service, Management, Leadership Development, Volunteer Management, Training, Strategic Planning, Leadership, Teaching, Grant Writing
Education
Medaille College 2012 — 2013
Master of Arts, Organizational Leadership
Daemen College 1996 — 1997
Master of Arts, Special Education Administration
Daemen College 1990 — 1995
Bachelor of Science, Special Education, birth - age 21
Daemen College 1990 — 1995
Bachelor of Science, Elementary Education, K - gr. 6
Houghton College 1989 — 1990
Pre-Med
Clarence Senior High School
GEICO November 2013 - Present
Polo Ralph Lauren September 2008 - September 2013
Florida Power & Light 2006 - 2008
Applied Card Systems 2004 - 2006
Skills
Outlook, Customer Service, Data Entry, PowerPoint, Microsoft Excel, Access, Microsoft Word, Microsoft Office, Teamwork, Inventory Management, Social Networking, Data Analysis, Retail, Fashion, Public Speaking, Merchandising
Education
University of Phoenix 2009 — 2012
Bachelor of Science in Business, Finance
CUNY New York City College of Technology 2000 — 2002
Hospitality Management
Kaiser Permanente October 2014 - Present
APR Consulting, Inc. September 2014 - Present
GEICO May 2013 - January 2014
U.S. Bank July 2011 - May 2013
Helzberg Diamonds March 2010 - March 2011
Starbucks March 2008 - July 2009
Skills
Kaiser Regional..., SharePoint, Microsoft Excel, Team Building, Time Management, Common Membership, Macess, Foundation Systems, Healthcare..., Customer Service, Microsoft Office, Finance, Data Entry, Filing, Mathematics, Microsoft Word, Property & Casualty..., Typing, Web Applications, Sales, PowerPoint, Customer Satisfaction, Insurance, Customer Retention, Spreadsheets, Small Business, Accounts Payable, Cold Calling, Negotiation, Call Logging, People Skills, Claims Handling, Interpersonal Skills, Personal Finance, Physics, Call Centers, Administration, 10 Key, Problem Solving
Education
Cuyamaca College 2007 — 2009
Canutillo High School 2005 — 2009
High School, General Studies
Angola Pennysaver January 2014 - Present
GEICO March 2013 - November 2013
Filtersource.com 2011 - March 2013
Bath & Body Works November 2011 - January 2013
SUNY Oswego 2009 - 2010
SUNY Oswego 2009 - 2010
Skills
Sales, SEO, Time Management, Customer Service, Newsletters, Product Development, Employee Benefits, Insurance, Marketing, Social Media Marketing, Facebook, Advertising, Social Media, Social Networking, Event Planning, Marketing Communications, Email Marketing, Customer Satisfaction, Customer Retention, Marketing Strategy
Education
SUNY Oswego 2008 — 2010
Bachelor of Science (BS), Marketing
Buffalo State College 2006 — 2008
D'Youville College
Master of Business Administration (M.B.A.)
Lake Shore
Century Security & Event Staffing, Inc. August 2011 - Present
Math Tutor November 2006 - May 2011
GEICO June 2010 - November 2010
Play N Trade Video Games June 2009 - June 2010
EVENING OF HOPE FUNDRAISER May 2008 - January 2009
Daytona State College November 2006 - May 2007
Skills
Marketing, Advertising, Customer Service, Trade Shows, Sponsorship, Marketing Strategy, Social Media Marketing, Sales, Event Planning, PowerPoint, Social Networking, Event Management, Social Media, Email Marketing, Marketing Communications, Integrated Marketing, Microsoft Excel, Account Management, Facebook, Public Relations, Online Advertising, Online Marketing, Management, Fundraising, Brand Development, Negotiation, Hospitality, Leadership, Salesforce.com, B2B, Budgets, Time Management, Relationship Marketing, Sales Management, Product Marketing, Corporate Events, Entrepreneurship, Strategic Partnerships, Microsoft Office, Highly detail oriented, Microsoft Publisher
Education
University of Central Florida 2007 — 2011
Bachelors, Finance, Marketing
Daytona State College 2005 — 2007
AA, Business
MAXIMUS July 2014 - Present
U.S. Army Reserve September 2006 - Present
Whitaker Technologies October 2012 - July 2014
GEICO August 2011 - October 2012
IAP Worldwide Services March 2011 - June 2011
Prince William Health System June 2009 - March 2011
GC Services June 2007 - April 2009
Skills
Customer Service, Microsoft Excel, Medical Terminology, Military, Quality Assurance, Appointment Scheduling, Insurance, Leadership, Medical Records, Access, Microsoft Office, Microsoft Word, Patient Administration, Claims Handling, PowerPoint, Flexibility, Minute Taking, Records Management, Internal Audit, Interviews, Case Studies, Training
Education
DeVry University-Illinois
Associate of Science (AS), Health Information/Medical Records Technology/Technician
GEICO September 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
DeVry University
Professional, Technical, Business, and Scientific Writing
Greenway Health November 2014 - Present
Greenway Medical September 2013 - December 2014
Big Mouth Local March 2013 - September 2013
GEICO October 2012 - March 2013
Fortunato Group July 2011 - October 2012
GEICO July 2008 - July 2011
Skills
Microsoft Office, Google Docs, Zendesk, Customer Service, Customer Retention, Troubleshooting, Social Media, Business Process Mapping, Web Design, Social Media Marketing, Search Engine Ranking, Liability, Salesforce.com, Insurance, Claim, System Administration, Technical Support, Training, Customer Satisfaction, Management, Microsoft Word, Time Management, Sales, Leadership, Process Improvement
Education
DeVry University 2011 — 2014
Polk Community College 2007 — 2011
Comcast September 2015 - Present
Comcast June 2014 - August 2014
GEICO July 2008 - July 2013
GEICO May 2007 - August 2007
Appraisers Usa May 2005 - August 2005
Skills
Data Analysis, Project Management, Marketing, SQL, Microsoft Excel, VBA, Supervisory Skills, Actuarial Science, Insurance, Digital Marketing, Process Improvement, Access, Financial Reporting, Trend Forecasting, Online Auctions, Employee Training, R, Product Management
Education
Cornell University - Johnson Graduate School of Management 2013 — 2015
Master of Business Administration (M.B.A.), Strategic Marketing Immersion
University of Michigan 2004 — 2008
Bachelor’s Degree, Mathematics
Sammons Retirement Solutions - Member of Sammons Financial Group January 2012 - Present
Principal Financial Group October 2007 - January 2012
Wells Fargo September 2006 - October 2007
GEICO December 2005 - July 2006
Skills
Series 6, Series 63, Mutual Funds, Variable Annuities, Fixed Annuities, Retirement, Retirement Planning, Securities, Wealth Management, Asset Allocation, Investments, Insurance, Strategic Financial..., Investment Strategies, Alternative Investments, Relationship Management, Financial Services, Asset Management
Education
University of Iowa 2003 — 2005
Bachelor of Arts (B.A.)
Des Moines Area Community College 2000 — 2003
Associate of Arts (AA)
GEICO April 2009 - Present
Banana Republic October 2007 - October 2008
Richmond Marine Service June 2007 - October 2007
Education
Dartmouth College 2003 — 2007
BA, English
GEICO March 2013 - Present
GEICO June 2011 - March 2013
GEICO March 2010 - June 2011
GEICO May 2008 - March 2010
GEICO June 2007 - May 2008
GEICO June 2006 - June 2007
GEICO June 2005 - July 2006
Skills
Claims Management, Property & Casualty..., Six Sigma, Litigation, Legal Liability, Liability, Claim, Casualty Insurance, Commercial Insurance, General Insurance, Customer Service, Insurance, Microsoft Office, Microsoft Excel, Underwriting, Workers Compensation
Education
Daemen College 2001 — 2005
Bachelor of Psychology, Industrial and Organizational Psychology
GEICO July 2015 - Present
GEICO June 2014 - June 2015
JPMorgan Chase April 2013 - June 2014
JPMorgan Chase April 2012 - April 2013
JPMorgan Chase June 2010 - March 2012
Skills
Mortgage Lending, Commercial Banking, Consumer Lending, Credit Analysis, Financial Advisory, Financial Analysis, Small Business, Small Business Lending, Portfolio Management, Lines Of Credit, Commercial Lending, Loan Origination, Public Speaking, PowerPoint, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Outlook, Finance, Sales, Banking, Teamwork
Education
CUNY York College 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
GEICO October 2012 - Present
RaceTrac Petroleum February 2010 - August 2012
Skills
Insurance, Management, Customer Service, Typing, Microsoft Word
Education
Warner University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
DeVry University-Florida 2010 — 2011
Hillsborough Community College 2008 — 2009
Iowa State University August 2014 - Present
United Parcel Service August 2013 - March 2014
Nationwide Insurance April 2012 - July 2013
State Farm August 2011 - March 2012
GEICO February 2009 - July 2011
Skills
SolidWorks, Visual Basic, JMP, Microsoft Excel, PowerPoint, Microsoft Word, Mac OS, Windows
Education
Iowa State University 2014 — 2016
Bachelor's Degree, Mechanical Engineering, 0 / 4
Des Moines Area Community College 2013 — 2014
Non-degree seeking, Pre-Engineering, 3.23 / 4
University of Northern Iowa 2004 — 2007
Bachelor's Degree, Marketing
Indianola High School 2001 — 2004
High School Diploma, General
Advanced Cardiology Group November 2014 - Present
Wegmans Food Markets February 2006 - May 2014
GEICO August 2013 - October 2013
Vally Community Center Daycare June 2012 - August 2012
Skills
Customer Service, Communication Skills, Building Relationships, Computer Proficiency, Commitment to Quality, Organization, Cash Management, Fast Learner, Time Management, Highly self-motivated, Highly detail oriented, Data Entry, Kindness, Patience, PowerPoint, Integrity, Microsoft Office, Office Administration, Spelling, Empathy, Respect, Highly responsible, Determination to Succeed, Challenge Driven, Multi Tasking, Task Management, Perfectionist, Phone Etiquette, Cash Register, Team-oriented, Telephone Skills, Organized Multi-tasker, Organization, Friendly Personality, Passion for Helping..., Oral, Customer Satisfaction, Customer-focused Service, Social Skills, Hardwork, Volunteering, Reliability, Highly personable, Work Well Independently, Customer Experience, Dependable Team Player, Close Attention to...
Education
Trocaire College 2014 — 2016
Associate's Degree, Registered Nursing/Registered Nurse
D'Youville College 2012 — 2012
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
University at Buffalo 2008 — 2012
Bachelor of Arts (B.A.), Health and Human Services: Community Mental Health
University at Buffalo 2008 — 2012
Bachelor of Arts (B.A.), Psychology
Erie Community College 2007 — 2008
MasterCraft Safety and Impact! Racing March 2009 - Present
GEICO April 2013 - January 2014
Best Buy July 2008 - January 2009
Skills
Videography, Sports Videography, Video Editing, Gadgets, Technology, Digital Photography, Graphic Design, Final Cut Pro, Adobe Creative Suite, Computer Maintenance, Computer Science, Computer Hardware, Video Games, HD Video, Canon DSLR, Film, Short Films, Independent Film, Music Videos
Education
Riverside County Office of Education
Vista Murrieta High School
High School Diploma
DeVry University
High School Diploma, Computer Graphics and Game Design
JDA Software October 2014 - Present
JDA Software July 2013 - October 2014
Infor June 2010 - June 2013
The Navigators August 2008 - 2009
GEICO January 2001 - August 2008
Skills
Business Development, Public Relations, Salesforce.com, Account Management, Direct Sales, Solution Selling, Lead Generation, SaaS, Sales Process, Customer Service, Team Leadership, Sales, Team Building, Sales Management, CRM, Process Improvement, Fundraising, Cold Calling, Strategic Planning, Enterprise Software, B2B, Training, ERP, Sales Operations, Professional Services, New Business Development, Marketing, Consulting, Selling, Strategic Partnerships, Channel Partners, Cloud Computing, Software Industry, Business Intelligence
Education
Dallas Theological Seminary 2001 — 2007
Th.M., Education
Florida Southern College 1997 — 1999
Biology/Pre-Medicine, Biology, Chemisty
Plant City High School 1992 — 1995
Amway September 2015 - Present
GEICO January 2015 - Present
GEICO May 2014 - Present
GEICO September 2012 - May 2014
Skills
Customer Service, Property, Sales, Management, Team Building
Education
Daemen College 2008 — 2012
Bachelors of Health Sciences, Health Professions and Related Clinical Sciences, Other
Amherst High School 2004 — 2008
Regents Diploma with Honors
GEICO September 2013 - Present
Inman & Strickler PLC April 2013 - September 2013
Kaufman & Canoles PC October 2011 - November 2012
Skills
Trials, Courts, Torts, Hearings, Motions, Bankruptcy, Pleadings, Arbitration, Business Formation, Domestic Relations, Wrongful Death, Trusts, Wills, Litigation, Depositions, Legal Writing, Personal Injury, Legal Research, Mediation
Education
University of South Carolina School of Law 2008 — 2011
J.D., cum laude
Davidson College 2004 — 2008
B.S., Psychology, Spanish
Norfolk Academy 1992 — 2004
Diploma
GEICO October 2014 - Present
Southwest Water Company March 2013 - Present
Parkwest Staffing November 2012 - December 2012
Lucas County Jobs and Family Services July 1996 - June 2011
rehab center 2011 - 2011
Sulphur Springs Reality January 1996 - September 1996
McDonald's Restaurant July 1987 - April 1994
Skills
Budgets, Administrative..., Analysis, Microsoft Excel, Outlook, Program Management, Software Documentation, Training, Customer Service, Leadership, Microsoft Office
Education
University of Toledo 1996 — 2001
Certificate, Social Service and Customer Service, 2.9
Davis College 1989 — 1991
Associate's degree, Administrative Assistant and Secretarial Science, General
GEICO May 2015 - Present
JP Morgan Chase Bank N.A. May 2010 - May 2015
Best Buy June 2006 - May 2010
Micro Center January 2002 - May 2006
Education
San Jose State University 2002 — 2007
BS, Business Administration
De Anza College 2000 — 2002
A.A, Liberal Arts
GEICO September 2013 - Present
GEICO April 2004 - August 2013
Fiserv Lending Solutions (RSA) November 1998 - April 2004
Media Play September 1998 - May 1999
Erie County Water Authority June 1998 - August 1998
Lechter's September 1995 - May 1998
Tops Markets April 1990 - May 1995
Skills
Excel, HRIS, Microsoft Office, Access, College Recruiting, Personnel Recruiting, Presenter, Data Analysis, Budget Management, Personnel Selection, Microsoft Excel, Budgets, Job Fairs, Talent Acquisition, Temporary Placement, Recruiting, Career Counseling, Sales, Employee Benefits, Leadership, Internet Recruiting, Interviews, Management, Training, Resume Writing, Career Development, Employee Relations, Applicant Tracking..., Onboarding, New Hire Orientations, Human Resources, Networking, Benefits Administration, Hiring, Performance Management, Succession Planning, Employee Training, Background Checks, Coaching, Conflict Resolution, Workforce Planning, Deferred Compensation, Organizational..., Leadership Development, Employee Engagement, Talent Management, Personnel Management, Fundraising, Technical Recruiting, Sourcing
Education
Medaille College 2001 — 2003
Master of Business Administration (M.B.A.), Business
Daemen College 1995 — 1999
Bachelors, Business Administration and Management, General
Erie Community College 1992 — 1995
Associate's Degree, Business Administration and Management, General
Kenmore West Sr. High School 1988 — 1992
High School, Regents
GEICO November 2013 - Present
Bank of America October 2012 - November 2013
Bank of America August 2011 - October 2012
Group Excellence September 2009 - May 2010
Skills
Sales, Leadership, Customer Service, Microsoft Excel, PowerPoint, Financial Analysis, Microsoft Office, Access, Microsoft Word, Strategic Planning, Marketing, Corporate Finance, Coaching, Time Management, Training, Team Leadership, Management, Leadership Development, Public Speaking, Banking, Marketing Strategy, Social Media Marketing, Finance, Critical Thinking, Credit, Retail Banking, Tutoring, Team Building, Sales Management, Management Consulting, Risk Management, Commercial Banking, Insurance, Credit Cards, Credit Risk, Analysis
Education
Dallas Baptist University 2012 — 2013
Masters of Business Administration (MBA), International Business/Trade/Commerce
Dallas Baptist University 2009 — 2012
Bachelor of Business Administration (BBA), Entrepreneurship/Entrepreneurial Management
GEICO November 2013 - Present
GEICO 2013 - 2015
Skills
Customer Service, Mandarin, Insurance, Analysis, Public Speaking, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Dallas Baptist University 2014 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance
Hohai University 2012 — 2013
Certificate of Chinese Studies, Chinese Studies
Jackson State University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Thompson Hine LLP June 2015 - Present
Georgia Lawyers for the Arts April 2015 - June 2015
GEICO March 2014 - August 2014
Forever 21 October 2013 - December 2013
Delaware State University August 2011 - May 2013
Naval Sea Systems Command (NAVSEA) May 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Community Outreach, Research, Legal Research, Legal Writing
Education
Emory University School of Law 2014 — 2017
Delaware State University 2010 — 2013
Bachelor of Arts (BA), Communication and Media Studies, 3.9
GEICO September 2015 - Present
GEICO November 2014 - Present
GEICO November 2013 - November 2014
GEICO March 2012 - November 2013
Skills
Insurance, Leadership, Leadership Development, Logistics, Event Planning, Public Speaking, Outlook, Project Planning, Team Building, Training, Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Social Networking
Education
Dallas Baptist University 2015 — 2018
Master’s Degree, Theology/Theological Studies
Norfolk State University 2006 — 2011
Bachelor of Arts (BA), Sociology
GEICO September 2006 - Present
Skills
Casualty, Claims Management, Claim, Commercial Insurance, General Insurance, Insurance, Casualty Insurance, Commercial Lines, Customer Service, Legal Liability, Legal Research, Liability, Litigation, Litigation Management, Professional Liability, Property, Property Damage, Trials, Property & Casualty..., Personal Injury, Workers Compensation, Property, Subrogation
Education
Daemen College 1995 — 1999
Nursing, Registered Nursing/Registered Nurse
New York Life Insurance Company February 2015 - Present
Rodan + Fields January 2013 - Present
AAA June 2003 - January 2007
GEICO March 1994 - June 2003
Skills
Customer Service, Marketing, Team Building, Public Speaking, Leadership, Strategic Planning, Asset Protection, Business Exit Strategy, Business Insurance..., Business Planning, Buy-sell Agreements, Charitable Giving, Education Funding..., Employee Benefits, Grandchild Gifting, Income Protection, Legacy Planning, Licensed Life Insurance..., Retirement Income..., Retirement Planning, Small Business, Supplements to Employee..., Wealth Preservation..., Networking, Social Media Marketing, Workshop Facilitation
Education
Dallas Baptist University 2008 — 2012
Bachelor's degree, Psychology
GEICO May 2015 - Present
Ashford University February 2014 - May 2015
Peter Piper, Inc. May 2008 - February 2014
Avondale Police Department 2008 - 2008
AMC Theatres 2006 - 2008
Glendale Community College 2006 - 2006
Skills
Management, Restaurant Management, Restaurants, Marketing, Customer Service, Training, Recruiting, Human Resources, Teamwork, Leadership, Team Building, Team Leadership, Microsoft Office, Social Networking, Project Management, Customer Satisfaction, Employee Relations, Data Entry, Coaching, Project Planning
Education
National University 2011 — 2012
Master of Science (M.S.), Human Behavior
DeVry University-California 2010 — 2011
Bachelor of Science (B.S.), Technical Management
Glendale Community College 2005 — 2008
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
The Tatitlek Corporation July 2015 - Present
A-T Solutions June 2013 - Present
Geico June 2006 - June 2013
Skills
Help Desk Support, Troubleshooting, Technical Support, Microsoft Office, Active Directory, System Administration, Microsoft Exchange, Software Installation, Information Technology, Password Recovery, Password Management, Remote Access, Asset Management, Mainframe, Java, System Testing, Computer Information..., SCCM, Remote Desktop, RACF, Claim Investigation, Hardware Support, IT Hardware Support, IT Operations, Military, Security Clearance, Security, DoD, Windows 7, General Liability, Property and Casualty, C++, OOP with C++, Structured Analysis, Ghost Imaging, Enterprise Software, Hardware Installation, Product Life Cycle, Computer Security, Military Operations, Program Management
Education
DeVry University 2009 — 2016
Bachelor's of Science, Information Systems Security
DeVry University-Virginia
Liberty Mutual Insurance July 2015 - Present
Liberty Mutual Insurance November 2013 - July 2015
GEICO January 2011 - October 2013
Education
DePaul University
Bachelor of Science (B.S.), Mathematics
Conifer Health Solutions October 2013 - Present
Ambit Energy January 2012 - April 2013
First Choice Power July 2009 - December 2011
GEICO April 2007 - July 2009
TXU Energy May 2001 - July 2003
Skills
Access, Business Process Design, Visio, Process Improvement, Credit Analysis, Revenue Management, Project Management, Customer Service, Billing Analysis, Collections, Financial Analysis, SQL Server Management..., Call Center, Production Support, Insurance Claims, Business Process, Analysis
Education
Dallas Baptist University 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Tarleton State University 1987 — 1989
Business Administration and Management, General
CoreLogic June 2010 - Present
First American Corporation January 2006 - June 2010
GEICO 1996 - 2005
Skills
Loss Mitigation, Default, REO, Talent Acquisition, Full-cycle Recruiting, Employee Relations, Talent Management, Performance Management, Interviewing, Recruitment/Retention, Onboarding, Hiring, Organizational..., Employee Engagement, Employment Law, Sourcing, Technical Recruiting, Vendor Management, Workforce Planning, Benefits, Employee Benefits, Interviews, Internet Recruiting, Applicant Tracking..., Personnel Management, Management, Recruiting, Temporary Placement, Leadership, SDLC, Team Building, College Recruiting, Training, Human Resources, Benefits Administration, HRIS, Deferred Compensation, Process Improvement
Education
Dallas Baptist University
Dallas County Community College
KA Venture Group, Inc. February 2014 - Present
Bluefin Swim February 2014 - Present
Klubbhead Management February 2013 - Present
Barracuda Bikini January 2008 - Present
Barracuda Media June 2006 - Present
Calliope Media, Inc. June 2005 - September 2010
GEICO August 2001 - September 2005
Skills
Web Development, Marketing, Blogging, Customer Service, Social Media Marketing, Microsoft Office, Social Media, Advertising, Marketing Communications, Marketing Strategy, Online Advertising, Digital Marketing, Project Management, Customer Retention, SEO, Photoshop, Online Marketing, Social Networking, PPC, Product Marketing, Brand Development, Google Analytics, E-commerce, Direct Marketing, Brand Management, Brand Awareness, Fashion, Entrepreneurship, Facebook, Event Management, Sales, Management, Public Relations, Illustrator, WordPress, Entertainment, Email Marketing, Event Planning
Education
Cuyamaca College 1995 — 1998
Associate's degree, Business, Management, Marketing, and Related Support Services
San Diego State University-California State University 1992 — 1995
Business Marketing
Harborview Rehabilitation and Healthcare Center April 2015 - Present
Swansboro Medical Center January 2013 - April 2015
Harborview Rehabilitation and Healthcare Center November 2012 - April 2015
Cedar Crest Nursing and Rehabilitation Center February 2011 - June 2012
Sharp Rees-Stealy March 2008 - July 2009
GEICO September 2007 - March 2008
Beaufort-Jasper-Hampton Comprehensive Health Services October 2004 - July 2007
Dr. Steven Engel Pediatrics October 1999 - June 2004
Skills
EKG, Medication..., Public Health, Cpr Certified, Nursing, Customer Service, Vital Signs, Management, Wound Care, IV, Pediatrics, EHR, Clinics, Injectable, First Aid, Diabetes, Immunization, Phlebotomy, Patient Advocacy, BLS, Medical/Surgical, Direct Patient Care, Patient Education, Nursing Care, ACLS, Patient Safety, Triage, Healthcare, Medical Terminology, Nursing Education, Quality Patient Care, Medical Records, Family Medicine, Palliative Care, Nutrition, Inpatient, PALS, Venipuncture, Health Education, Trach Care, Tube Feeding, Nursing Documentation, Geriatric Nursing, Ostomy Care, Nursing Process, Therapeutic..., Pediatric Nursing, Infection Control, LPN, Telephone Triage
Education
Craven Community College 2003 — 2004
Diploma, Practical Nursing
GEICO February 2015 - Present
GEICO July 2013 - February 2015
Blast Fitness May 2012 - July 2013
Bally Total Fitness March 2012 - April 2012
Skills
Highly Organized &..., Time Management, Customer Service, Committed to..., Communication Skills, Management, Hiring, Process Scheduler, Project Management, Microsoft Office, Sales, Leadership, Microsoft Excel, PowerPoint, Data Entry, Microsoft Word, Team Building, Data Analysis, Business Analysis, Customer Satisfaction, Budgets, Outlook
Education
Daemen College 2009 — 2011
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Sam's Club September 2015 - Present
AmeriCorps September 2015 - Present
Costco Wholesale April 2015 - July 2015
Venom Basketball October 2014 - July 2015
GEICO July 2013 - April 2015
Hy-Vee September 2013 - November 2013
Dahl's Food Markets May 2006 - July 2013
The University of Iowa College of Dentistry February 2012 - May 2013
Elite Baseball Peformance August 2012 - April 2013
CTC August 2012 - December 2012
Skills
Customer Service, Social Media, Microsoft Office, Public Speaking, Public Relations, Consulting, Networking, Coordination, Project Management, Time Management, Entrepreneurship, Music Industry, Entertainment, Sports Marketing, Employee Relations, Market Research, Team Leadership, Team Management, Elevator Pitch, Long-term Customer..., Customer Satisfaction, Customer Retention, Customer Insight, Sales, Student Leadership, Marketing, Social Networking, PowerPoint, Teamwork, Critical Thinking, Microsoft Word, Retail, Editing, Outlook, Event Planning, Fundraising, Insurance, Training
Education
Saydel High School 2005 — 2009
High School Diploma, General Studies
University of Iowa 2009 — 2013
Bachelor of Arts (B.A.), Interdepartmental Business Studies
University of Iowa 2011 — 2013
Certificate, Entrepreneurial and Small Business Operations
Des Moines Area Community College 2008 — 2012
Associate of Arts (A.A.), General Studies
GEICO September 2012 - Present
GEICO November 2011 - September 2012
D.B. Roberts October 2010 - November 2011
Cengage Learning October 2008 - July 2010
Dieffenbacher Inc August 2004 - October 2008
SkyTeam April 2002 - August 2004
The Coca-Cola Company February 1995 - April 2002
Skills
Sales Management, New Business Development, Word, Account Management, Excel, Human Resources..., Quality Assurance, Quickbooks, PowerPoint, Access, Accounting, Adobe Creative Suite, Analysis, Budgeting, Business Strategy, Visual Basic, Customer Relations, Compliance, Database Administration, Marketing Strategy, Team Building, Customer Service, Budgets, Inventory Management, Management, Microsoft Excel, Microsoft Word, Process Improvement, Personnel Management, QuickBooks, Contract Negotiation, Sales, Negotiation, Forecasting, Microsoft Office, Pricing, Strategic Planning, Cross-functional Team..., Sales Operations, Marketing, Product Development
Education
Clayton State University
Business Administration and Management, General
DeVry University-Georgia
Computer Science
Kaplan University
Business Administration and Management, General
EXOS (Formerly Athletes' Performance) March 2013 - Present
KeyBank March 2012 - March 2013
Salt Lake City Moose January 2012 - February 2013
GEICO August 2010 - January 2012
Buffalo Athletic Club 2012 - 2012
Great Skate Hockey Supply Co. October 2006 - August 2010
Buffalo Sabres September 2007 - May 2009
WIVB/WNLO-TV (LIN TV Corp) December 2006 - May 2007
Skills
Recruiting, College Recruiting, Applicant Tracking..., Behavioral Interviewing, Interviewing Skills, Social Media Outreach, Job Fairs, Onboarding, Full-life Cycle..., Pre-employment Testing, Screening Resumes, Employment Law, Talent Acquisition, Public Speaking, Sourcing, Customer Service, Sales, Sports, Personnel Management, Management, Athletics, Interviews, Cold Calling, Coaching, Employee Relations, Sports Management, Employee Benefits, Training, Leadership, Fitness, Fitness Training
Education
Daemen College 2005 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Earth Collision Centers August 2011 - Present
GEICO December 1997 - August 2011
Skills
Process Improvement, Customer Service, Customer Satisfaction, Insurance, Six Sigma, Operations Management, Team Building, Customer Retention, Management, Sales, Forecasting, Performance Management, Pricing, Vendor Management, Inventory Management, Negotiation, Account Management, Automotive, New Business Development
Education
Dallas Baptist University
Georgia State University
GEICO September 2015 - Present
GEICO September 2013 - Present
Dock at the Bay May 2012 - September 2013
D.C.Office of the Attorney General- Child Protection Section January 2012 - May 2012
Neal, Gerber & Eisenberg LLP August 2008 - September 2008
Skills
Public Speaking, Microsoft Office, Research, PowerPoint, Social Media, Microsoft Word, Fundraising, Microsoft Excel, Politics, Editing, Social Networking, Customer Service, Facebook, Teamwork, Legal Research, Higher Education, English, Sales, Proofreading, Phone Etiquette, Spanish, Nonprofits, Blogging, Event Planning, Leadership, Time Management
Education
Daemen College 2009 — 2013
Bachelor of Arts (BA), English Language and Literature, General
NAPA AUTO PARTS June 2015 - Present
NAPA Auto Parts September 2013 - Present
GEICO October 2012 - August 2013
Walgreens August 2007 - September 2012
Skills
Customer Service, Management, Microsoft Office, Marketing, Email Marketing, Customer Satisfaction, Accounting, Business Statistics, Time Management, Leadership, Pre-Law, PowerPoint, Data Entry, Sales, Inventory Management, Event Planning, Retail, Business Strategy, Business Analysis, Business Planning, Business Process..., Stock Management, Team Building, Team Leadership, Teamwork, Team Management, Public Speaking, Public Relations, Human Resources, Automotive, Automotive Aftermarket, Automotive Parts, Insurance, Sales Management, Sales Operations, Sales Process, Sales Presentations, Microsoft Excel, Microsoft Word, Coaching, Training, Purchasing, Merchandising, Inventory Control, Operations Management
Education
Daemen College 2008 — 2012
Bachelor's Degree, Business Administration and Management, General; Minors in Accounting and Pre-Law Studies, 3.6
Williamsville North High School 2004 — 2008
High School
Precision Voice & Data Solutions September 2009 - Present
GEICO 1990 - 2000
Skills
Licensed C7 Contractor, Certified Project..., Bonded, Customer Service, Project Management, Team Building, VoIP, Project Planning, Team Leadership, Telecommunications, Process Improvement, Management, Troubleshooting, Vendor Management, Telephony, Call Centers, Wireless, Data Center, Cabling, Security, Integration, IP, Managed Services, WAN, Strategic Communications
Education
DeVry University Phoenix 1981 — 1983
Computer Science, Telecommunications Management
Colemont Insurance Brokers January 2009 - Present
NEWPORT January 2009 - Present
GAINSCO,INC December 2007 - January 2009
Nationwide Insurance November 2005 - December 2007
Nationwide Insurance April 2001 - July 2002
GEICO August 1993 - June 2000
Education
Dallas Baptist University 1993 — 1999
BBA, Business
Panola College 1991 — 1993
Business
Dallas Baptist UniversityTexas General Lines Agency
High School DiplomaForney High SchoolB.B.A
GEICO February 2006 - Present
GEICO May 2005 - February 2006
GEICO August 2004 - April 2005
Progressive Insurance August 2002 - July 2004
Wells Fargo Home Mortgage May 2002 - July 2002
Skills
Insurance, Property Damage, Subrogation, Claim Investigation, Claims Handling, Liability, Claims Management, Claim, Claims Resolution, Property & Casualty..., Brand Awareness, Associate Development, Casualty, Legal Liability, Liability Analysis
Education
University of Delaware 1997 — 2001
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Delaware State University 1996 — 1997
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Tenet Healthcare May 2014 - Present
OmniSYS, LLC March 2012 - August 2014
TXU August 2011 - October 2011
GEICO May 2010 - March 2011
Brinks Inc. April 2008 - May 2009
CarMax January 2006 - April 2008
Excel Telecommunications August 2004 - May 2006
Excel Telecommunications August 2002 - August 2004
Stream Global Services December 1998 - June 2002
Peterson Theatres July 1998 - November 1998
Skills
Professional..., Effective Time-Manager, Strong Financial Planner, Staff Development, Customer Satisfaction, Staff Training, Customer Service, Troubleshooting, Strategic Planning, Training, Process Improvement, Call Center, Team Leadership, Telecommunications, Analysis, Call Centers, Sales, Strategy
Education
DeVry University 2004 — 2008
BSBA, Accounting
Dallas County Community College 1988 — 1990
AAS, General Studies
Bibb County Board of Education Administrative AssistantBibb County Board of Education @ Rice ElementaryAugust 2010 - Present
Bibb County Board of Education August 2007 - May 2010
GEICO July 2002 - July 2007
Skills
Microsoft Word, Microsoft Office, Team Leadership, Social Media, PowerPoint, Team Building, Research, Event Planning, Event Management, Account Management, Social Networking, Customer Service, Strategic Planning, Outlook, Time Management, Public Relations, Facebook, Nonprofits, Public Speaking, Healthcare, Marketing, Microsoft Excel, Leadership, Social Media Marketing, Teaching, Process Improvement, Human Resources, Leadership Development, Staff Development, Community Outreach, Coaching, Fundraising, Training, Program Management, Higher Education, Organizational..., Customer Satisfaction, Sales, Analysis, Management, Editing
Education
DeVry University 2012 — 2014
Graduate Certificate, Educational/Instructional Technology
Savannah State University 1996 — 2002
Bachelor of Science, Computer Science Technology
Donna Kay Bush Enterprise January 2013 - Present
Donna Kay Bush Ministries April 2004 - Present
Multiple Events April 2005 - March 2013
The PH March 2004 - March 2013
HARDVARD RISK MANAGEMENT June 2012 - December 2012
CITIFINANCIAL AUTO CORP/ SANTANDER October 2007 - March 2012
The Potter's Institute April 2004 - March 2012
UNITRIN March 2002 - October 2007
New Mount Zion Baptist Church January 1995 - March 2004
GEICO November 1995 - June 2001
Skills
Harvard Risk Management..., Effective Communicator..., International Speech..., Outstanding leadership, Marketing, Integration, B2B, Finance, Personal Development, Investments, Underwriting, Accounting, Process Scheduler, Strategic Thinking, Business Networking, Information Technology, Property & Casualty..., Credit, Claim
Education
Dallas Baptist University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
Dallas Baptist University 1990 — 1995
Bachelor of Arts (B.A.), Education
Open for leadership roles, board positions, and consulting engagements 2012 - Present
Guarantee Trust Life Insurance 2013 - 2014
The Main Street America Group 2009 - 2012
Coventry Health Care 2007 - 2009
CNA Insurance 2002 - 2007
Firemans Fund Insurance Company 2000 - 2002
GEICO 1988 - 2000
Skills
Vendor Management, IT Strategy, SDLC, Enterprise Architecture, IT Management, Insurance, Business Analysis, Program Management, PMO, Business Intelligence, SOA, Process Improvement, PMP, Business Process..., Disaster Recovery, Requirements Analysis, Change Management, Information Technology, Risk Management, Data Warehousing, Solution Architecture, Agile Methodologies, Requirements Gathering, IT Solutions, Information Systems, Information Management, Executive Management, Life Insurance, Health Insurance, Property & Casualty..., Project Management, Cross-functional Team..., Integration, Outsourcing, Leadership, Enterprise Software, CRM, Management, Team Building, Project Portfolio..., Governance, Business Process, SharePoint, Software Project..., SaaS, Business Strategy, Resource Management, Business Process..., Business Requirements, Software Development
Education
DePaul University
The Citadel
BS
Freddie Mac November 2014 - Present
U.S. Department of Housing and Urban Development April 2014 - October 2014
Agilex Technologies October 2012 - March 2014
Freddie Mac October 2010 - September 2012
Bank of America August 2009 - November 2010
GEICO April 2010 - October 2010
Premier, Inc. August 2008 - June 2009
AT&T Wireless June 2007 - July 2008
Freddie Mac July 2006 - June 2007
Capital One August 1998 - April 2006
Skills
Microstrategy, ETL, Teradata, Data Warehouse..., Business Intelligence, Data Warehousing, PL/SQL, Oracle
Education
Dartmouth College
BA, Mathematics
Tufts University
MA, Economics
AAA Texas Insurance August 2004 - Present
GEICO April 1987 - August 2002
Skills
Umbrella Insurance, Property & Casualty..., Insurance, Casualty, Life Insurance, General Insurance, Liability
Education
Dallas County Community College 1990 — 1992
Business
GEICO 1998 - Present
Hughes STX NASA GODDARD 1992 - 1995
Skills
DB2, Databases, Insurance, Microsoft SQL Server, Disaster Recovery, Data Migration, High Availability, Project Management, Team Leadership, Management, Project Planning, SDLC, Visio, Leadership, Access, Requirements Gathering, Requirements Analysis, Business Analysis, Data Modeling
Education
University of Maryland College Park 1986 — 1993
Delhi University 1980 — 1983
Undergraduate, Business/Commerce, General
GEICO December 2013 - Present
Telephone claims rep May 2012 - December 2013
GEICO June 2010 - May 2012
Adecco March 2009 - April 2010
Right Stuff February 2005 - December 2006
Smokehouse of Lewisville June 2004 - December 2006
Skills
Customer Service, Marketing, Sales, Social Media, Customer Satisfaction, Training, Business Analysis, Customer Retention, Insurance, Leadership, Microsoft Office, Microsoft Word, Time Management
Education
Dallas County Community College 2004 — 2006
GEICO March 2009 - Present
Events Plus Entertainment September 2001 - Present
Photofax Investigations September 2007 - January 2009
Skills
Customer Service, Customer Satisfaction, Insurance, Negotiation, Research, Event Management, Marketing, Microsoft Office, PowerPoint, Outlook, Strategic Planning, Social Networking, Social Media Marketing
Education
University of Hartford 2003 — 2007
BS, Criminology
Whippany Park HS 1999 — 2003
Highschool diploma
County College of Morris
Continued Education, Business, A
GEICO 2006 - Present
Skills
Casualty, Liability, Management, Commercial Insurance, Insurance, Casualty Insurance, General Insurance, Customer Service, Microsoft Excel
Education
Loyola College in Maryland 2000 — 2004
Bachelor of Arts (B.A.), Psychology
County College of Morris
GEICO January 2015 - Present
GEICO January 2012 - Present
Randall A. Lakey, Attorney at Law March 2011 - January 2012
Cohen & Malad, LLP March 2009 - March 2011
Smith and Wade, LLC May 2001 - February 2009
Doyle and Tuggle 1993 - 1997
Skills
Civil Litigation, Litigation
Education
Creighton University 1989 — 1992
JD, Law
Purdue University 1985 — 1989
BA, criminal justice
GEICO March 2009 - Present
GEICO October 2002 - March 2009
IBM June 2001 - October 2002
Quantum consultants inc 1998 - 2000
Tata Donnelley Ltd. June 1996 - May 1998
Skills
Drools, Hibernate, Visual Studio, Java, Business Analysis, SOA, Java Enterprise Edition, Agile Methodologies, C#, SQL, Visual Studio Team..., TFS, Microsoft Project
Education
Devi Ahilya Vishwavidyalaya 1994 — 1996
Master's Degree, Business, Management, Marketing, and Related Support Services
University of Rajasthan 1991 — 1994
Bachelor's Degree, Bachelor of Science, 1st class
GEICO March 2011 - Present
Skills
Fundraising, Leadership, Microsoft Office, Software Documentation, Research, Editing, Customer Service, Marketing, Social Media, Data Entry, Event Planning, Event Management, Administration, Spreadsheets, Outlook, Microsoft Excel, Administrative..., Microsoft Word, Community Outreach, Social Networking, Access, Visio, SharePoint, Newsletters, Writing, Excel, People-oriented, Scheduling, Customer Relations, Marketing Research, Internet Research, Typing, Blogging, E-commerce, Social Media Marketing, Organizing, Word, Invoice Processing, Office Management, Teamwork, Teenagers, Early Childhood..., Project Coordination, Classroom Management, Administrative Support, Documentation, Meeting Planning, Template Building, Creating Jiras, Cold Calling
Education
University of Maryland University College 2009 — 2010
Master of Science, Information Technology /E-Business, 3.0
Morgan State University 2003 — 2006
Bachelor of Arts, History
Delaware State University 1999 — 2000
Bachelor's Science, Clothing, Textiles, and Fashion Merchandising, 3.0
Eleanor Roosevelt 1995 — 1999
GEICO April 2007 - Present
The C-Lab Inc. February 2002 - April 2007
Education
Delhi University 1998 — 2001
Bachelor's, Liberal Arts
Queens College
Bachelor's, Computer Science
Tidel Engineering September 2014 - Present
Tidel Engineering April 2013 - September 2014
Buena Vista Turf January 2010 - April 2013
Farmers Insurance February 2006 - September 2009
Farmers Insurance October 2004 - February 2006
GEICO August 2002 - August 2004
Skills
Management, Sales, Customer Satisfaction, Sales Management, CRM, Team Building, Call Centers, Account Management, Customer Retention, Teamwork, Direct Sales, Underwriting, Property & Casualty..., Product Development, B2B, Team Leadership, Customer Acquisition, Forecasting, Sales Presentations, Property Management, Investment Properties, Credit, Program Management, Pricing, Accounting, Sales Operations, Contact Centers, Procurement, Collections, Fleet Operations, Billing Process, Six Sigma, Recruiting, Verint
Education
Dallas County Community College 2002 — 2004
Associates Degree, Business Administration
GEICO 1997 - Present
Skills
Management, Automotive Repair, Insurance, Property & Casualty..., Liability, Claim, General Insurance, Underwriting, Casualty, Commercial Insurance, Claims Management, Legal Liability, Umbrella Insurance, Customer Service
Education
Dallas Baptist University 1994 — 1998
BS/BA, Bus Admin/Crim Just
GEICO May 2011 - Present
Liberty Tax Service December 2010 - May 2011
TitleMax June 2010 - December 2010
Better Business Bureau March 2008 - November 2008
IKON Office Solutions November 2001 - February 2008
SunTrust Bank November 2000 - November 2001
Skills
Loans, Customer Service, Credit, Sales, Mortgage Lending, Marketing, Finance, Customer Satisfaction, Financial Analysis, Customer Retention, Retail, Real Estate, Microsoft Excel, Accounts Receivable, Insurance, Teamwork
Education
DeVry University 2009 — 2011
B.S., Technical Management w/specialization in Small Bus Management & Entrepreneurship
Valdosta State University 1996 — 1998
Bachelor of Science (B.S.), Technical Management specialization in Small Bus Mgmt
Regions Bank May 2011 - Present
Pragmatics, Inc June 2009 - July 2010
Pragmatics, Inc June 2009 - July 2010
Department of Commerce April 2009 - May 2009
U.S. Department of Commerce Bureau April 2009 - May 2009
GEICO August 2004 - September 2005
US Army Natick Soldier Research, Development, and Engineering Center March 2003 - November 2003
Education
August 2006
Business Management; Accounting
DeVry University
Business Management; Accounting
Cunningham Lindsey January 2012 - Present
Delaware State Univ Alumni Association 1981 - 2010
GEICO 1981 - 1998
Delaware State University 1981 - 1993
Skills
Customer Service, Insurance, Property & Casualty..., System Administration, Claim, Training, Subrogation, Claims Management, Team Building, Claim Investigation, Property Damage, Human Resources, Organizational..., Microsoft Excel, Small Business, Public Speaking, Strategic Planning, Leadership, Adjustments, Property Claims, Liability, Legal Liability, Litigation Management, Commercial Insurance, Casualty, Xactimate, Professional Liability
Education
Delaware State University 1970 — 1974
B.S., Business Administration
GEICO August 2006 - Present
Bureau of Economic Analysis June 2004 - July 2006
Education
Miami University 2002 — 2003
M.A., Economics
Denison University 1999 — 2002
B.A., Economics
Self Employed December 1999 - Present
The Art Institute of California - San Diego 2005 - 2007
GEICO December 1999 - 2005
Skills
Oil Painting, Pastel, Ink, Figure Drawing, Figure Painting, Landscape Painting, Still Life, Cityscape, Portrait Painting, Pet Portraits, children portaits, family portraits, Customer Satisfaction, Organizational..., Time Management, Communication Skills, Creative Writing, Blogging, Blogger, guest blogger, Children, Portrait Photography, Art Therapy, Fine Art, Communication, Illustrator, Public Speaking, Event Planning
Education
San Diego State University-California State University 1997 — 1999
Bachelor of Arts, Applied Arts and Sciences, Fine Art
Cuyamaca College 1994 — 1997
Transfer program, General Education
Military Health Services September 2012 - Present
U.S. Census Bureau August 2007 - August 2012
The Fairfax County Police Department January 2007 - July 2007
GEICO January 2005 - December 2006
Skills
Data Modeling, Database Design, Data Analysis, Data Migration, Business Analysis, Oracle, Requirements Analysis, Database Queries, Rational Software..., Erwin, Apache Cassandra NoSql, Toad, Rational Rose..., INFORMITICA, Quality Assurance, SharePoint, Visio, SDLC, MS Project, Scrum, ClearCase, ClearQuest, RUP, Microsoft SQL Server, PL/SQL, Software Configuration..., Process Improvement, Public Trust, Oracle SQL Developer, 1Z0-147 Oracle Database..., 1Z0-051 Oracle Database..., Oracle PL/SQL Developer..., Hadoop, Introduction to CMMI, Primavera P3...
Education
Delhi University 1988 — 1991
Bachelor of Science, Computer Science
MD University 1991 — 1993
Master of Mathematics, Mathematics
Indira Gandhi National Open University 1995 — 1998
MCA, Computer Science
Crystal Bridges Museum of American Art May 2012 - Present
DeVry University 2013 - 2013
BLUE CROSS BLUE SHIELD OF MISSISSIPPI December 2008 - July 2011
WAL-MART CORPORATION September 2003 - December 2008
GEICO January 1996 - January 2003
GEICO January 1993 - January 1996
ONE HOUR MOTO PHOTO January 1987 - January 1989
Skills
JCL, CICS, VSAM, TSO, COBOL, Unix, z/OS, Disaster Recovery, SDLC, ISPF, Endeavor, AIX, Easytrieve, IMS DB/DC, Operating Systems, Syncsort, Xpediter, Omegamon, WebSphere MQ, SMP/E
Education
University of Phoenix Online 2010 — 2013
Masters of Business Administration, Business, 3.61
R.L. Cook & Associates 2000 — 2000
Certificate of Completion, Dale Carnegie Course
DeVry Institute of Technology 1991 — 1993
Bachelor of Science, Computer Information Systems, 3.18
New York State Police January 2014 - Present
Strong Movement Inc. November 2009 - Present
State Farm September 2009 - May 2010
GEICO November 2002 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Data Entry, Access, Time Management, Health Insurance, Insurance, Administration, Property & Casualty..., Data Analysis, Administrative...
Education
CUNY Medgar Evers College 2010 — 2012
Bachelor of Science (BS), Biology, General
Hofstra University 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Speech Communication and Rhetoric
Hereford 2011 - 2014
GEICO August 2010 - September 2010
AIG American General August 2005 - May 2009
Colonial Penn July 1999 - August 2005
Allstate December 1986 - July 1999
Education
New York University School of Law 1986 — 1989
New York University School of Law 1986 — 1989
New York University School of Law 1986 — 1989
Dartmouth College 1981 — 1985
New York University 1980 — 1985
Bachelor, Psychology
GEICO Build Java applications to support sales and service and email communication.$
Skills
Insurance, Property & Casualty...
Education
DeVry University-Georgia 1988 — 1990
Bachelor's degree, Computer Science, Summa Cum Laude
New Mexico State University 1980 — 1982
GEICO November 2005 - Present
Skills
Personal Injury, Litigation, Civil Litigation, Insurance Law
Education
DePaul University College of Law 2002 — 2005
J.D.
DePaul University 1998 — 2002
B.A., Economics
GEICO Military Intelligence GSRUS ArmyAugust 1991 - August 1995
Education
DeVry University-California 1992 — 1994
Associates, Computer Information Science
GEICO June 2005 - Present
Delta Sonic June 2004 - May 2005
Tops Markets October 1988 - June 2004
Skills
Employee Relations, Human Resources, Onboarding, Succession Planning, Talent Acquisition, Performance Management, Recruiting, Talent Management, Employee Engagement, Labor Relations, HR Policies, Training, Personnel Management, Management, Hiring
Education
D'Youville College 1999 — 2001
Bachelor, Business
MetLife January 2012 - Present
Government Employees Insurance Co January 2005 - June 2011
GEICO March 1998 - June 2011
GEICO March 2003 - January 2005
GEICO November 2000 - March 2003
GEICO March 1998 - November 2000
Skills
Liability, Claim, Insurance
Education
Dallas County Community College 2011 — 2011
still pursuing, Business Admin.
Tarrant County College 2001 — 2010
still pursuing, Business Admin.
Dallas County Community College District Tarrant County College
Bachelor's degree, Business Administration
North Central Texas College
GEICO July 2012 - Present
Daemen College January 2011 - May 2011
Daemen College September 2007 - May 2011
Education
Daemen College 2006 — 2011
Bachelor of Business Administration (B.B.A.), Sport and Fitness Administration/Management
State Farm June 2014 - Present
NIITEK, Inc. September 2012 - February 2014
GEICO May 2007 - August 2012
GEICO October 2002 - May 2007
Union Bank August 2000 - October 2002
Sprint Nextel July 2000 - April 2002
Skills
Microsoft Excel, Process Improvement, Data Analysis, Microsoft Office, Microsoft Word, Risk Management, Leadership, Insurance, Team Building, Training, Inspection, IPC, ESD control, Analysis, Cash Management, PeopleSoft, Underwriting, Sales, Efficiency, Organization, 10 Key, Customer Service, General Insurance, Call Center, Banking, Commercial Insurance, Call Centers, Customer Satisfaction, Program Management, Property, Outlook
Education
Cuyamaca College 1998 — 2003
Some College, General
Osmose Utilities Services, Inc. August 2014 - January 2015
Aerotek September 2013 - November 2013
"Commercial Jet" June 2013 - September 2013
DynCorp International August 2012 - February 2013
Lockheed Martin Aeronautics March 2011 - July 2012
GEICO May 2007 - October 2009
UPS September 2004 - May 2007
Education
DeVry University 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services
Middle Georgia Technical College 2010 — 2011
Diploma, Aircraft Structural
Self-employed February 2012 - Present
GEICO November 2009 - December 2011
Education
Dekalb Technical College 1979 — 1981
Associate's degree, Electrical and Electronics Engineering
Marist High School 1972 — 1974
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bank of America 2008 - 2009
GEICO May 2000 - June 2003
Skills
Customer Satisfaction, Customer Retention, Windows, Microsoft Office, Customer Service, Problem Solving, Negotiation, Qualitative Research, Entrepreneurship, Volunteering
Education
DeVry University-Illinois
GEICO December 2003 - Present
Airborne Express May 1997 - November 1998
Skills
COBOL, DB2, CICS, TSO, Mainframe, JCL, Easytrieve, VSAM, IBM Mainframe, Fileaid
Education
DeVry University-Texas 1987 — 1990
BS CIS, Computer Software Engineering, A
Desoto Collision Center July 2014 - Present
Abra Auto Body & Glass June 2011 - July 2014
I-CAR January 2012 - January 2014
GEICO February 2005 - June 2010
The Hartford/Omni January 1995 - January 2005
Skills
Insurance, Appraising, Quality Assurance, Automotive Repair, Parts, Customer Satisfaction, Automotive, Operations Management, Program Management, Process Improvement, Team Building, Vehicles, Automobile, Purchasing, Warranty, Profit, Customer Retention, Continuous Improvement, Training, Inventory Management, Sales Management, Six Sigma, Automotive Aftermarket, Negotiation, Management, Lean Manufacturing, Leadership
Education
Delta State University 1987 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northwest Mississippi Community College 1985 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
GEICO September 2014 - Present
GEICO June 2013 - Present
Dallas Police Department April 2009 - May 2013
Dallas Baptist University January 2007 - December 2007
Pine Cove May 2005 - December 2005
Skills
Criminal Investigations, Criminal Justice, Police, Enforcement, Graphics
Education
Dallas Baptist University 2005 — 2008
Bachelor's degree, English Language and Literature, General
GEICO October 2013 - Present
G&K Services April 2011 - December 2012
Aeropostale March 2007 - April 2011
United States Marine Corps October 2006 - March 2007
Skills
Sales, Document Management, Customer Service, Client Relations Skills, Customer Satisfaction, Customer Retention, Direct Sales, Highly detail oriented, Task-oriented, Discipline, Organization, Goal-oriented..., Cash Flow, Stock Control
Education
Dallas County Community College
General Studies
Tarrant County College
General Studies
Sutherland Global Services June 2014 - Present
Portfolio Recovery Associates June 2013 - February 2014
Sutherland Global Services April 2012 - December 2012
GEICO May 2007 - March 2012
U.S. Coast Guard September 1988 - May 2007
Skills
Insurance, Customer Service, Property & Casualty..., Customer Satisfaction, Sales, General Insurance
Education
DeVry University 2013 — 2015
Citi June 2014 - Present
M&T Bank May 2012 - June 2014
Sears, Roebuck and Co. May 2010 - July 2011
GEICO June 2010 - August 2010
Skills
Access Database, SAS, SQL, VBA, Microsoft Excel, C++, Analytics, Data Analysis, Data Mining, Reporting & Analysis, Business Analysis, Business Process..., Business Strategy, Risk Management, Market Risk, Credit Risk, Operational Risk, Risk Analysis, Stress Testing, Analysis, Banking, Financial Risk, Portfolio Management, Strategy, Management, CCAR
Education
State University of New York at Buffalo 2008 — 2010
Bachelor of Arts (B.A.), Economics, 3.76
State University of New York at Buffalo 2008 — 2010
Bachelor of Arts (B.A.), Psychology, 3.76
Corning Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Mathematics & Physics, 3.72
GEICO October 2010 - Present
Nationwide Insurance, Necaise Insurance & Financial Services, Inc. 2006 - 2010
Allstate Insurance, Vendetti Agency 2004 - 2006
Skills
Microsoft Word, PowerPoint, Process Improvement, Microsoft Office, Microsoft Excel, Outlook, VoIP, Cisco Technologies, DOS, Windows, Windows 7, Claims Handling, Claims Resolution, Auto Claims, Claims Investigations, Automobile Liability, Third Party Liability, Third Party Claims
Education
Erie Community College
Business Administration and Management, General
Craven Community College
GEICO July 2014 - Present
GEICO October 2012 - July 2014
Skills
Customer Service, E-Learning, Food & Beverage, Hospitality Industry, Internet, ISO, Microsoft Office, Negotiation, Proofreading, Quality Management, Underwriting, VoIP, Microsoft Excel, Claim Investigation, Claims Handling, Liability Analysis, Property & Casualty..., Customer Satisfaction
Education
Dallas Baptist University 2006 — 2010
Bachelor of Business Administration (B.B.A.)
GEICO Store ManagerFamous FootwearJanuary 2004 - July 2007
Burger King Corporation February 2003 - January 2004
Education
Cuyamaca College
Psychology