Grand Circle Corporation
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Grand Circle Corporation Employees
Grand Circle Corporation May 2011 - July 2015
Skills
Sitecore, Photoshop, Dreamweaver, Social Media, Microsoft Office, Email Marketing, Social Networking, Google Analytics
Education
Framingham State College 2006 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Grand Circle Corporation May 2015 - Present
Freelance Graphic Designer, Marketing and Web Coordinator April 2014 - Present
Elevin Studios December 2014 - April 2015
Fashion Project November 2014 - April 2015
The New England Journal of Medicine July 2014 - October 2014
d.inc design May 2013 - April 2014
Fourth Floor Fashion September 2012 - May 2013
TT Collection, a division of Topson Downs March 2012 - August 2012
OfficeTeam November 2011 - March 2012
Macy's January 2010 - October 2010
Skills
Recruiting, Job Fairs, Merchandising, Fashion, Customer Service, Human Resources, Microsoft Office, Employee Relations, Talent Acquisition, Sourcing, Temporary Placement, Microsoft Excel, Onboarding, PowerPoint, Event Planning, Leadership, Marketing, Public Relations, Advertising, Sales, Social Media
Education
Fashion Institute of Technology 2009 — 2010
Associates, Fashion Merchandising Management
State University of New York College at Oneonta 2006 — 2009
Bachelor of Science, Human Ecology with concentration in Fashion Buying & Merchandising
Grand Circle Corporation June 2014 - Present
Grand Circle Corporation October 2013 - June 2014
TJX August 2012 - September 2013
Windstream Communications June 2011 - July 2012
AMP Agency January 2011 - May 2011
CampusLIVE Inc January 2011 - May 2011
LEGO Systems, Inc September 2010 - December 2010
Fuseideas 2010 - 2010
Skills
Social Media, Sales, Research, Teamwork, Marketing, Time Management, Facebook, Social Media Marketing, Account Management, Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2011
BBA, Marketing
The University of Manchester 2010 — 2010
Insperity December 2012 - Present
Grand Circle Corporation March 2012 - September 2012
BNY Mellon January 2007 - March 2012
Skills
HRIS
Education
Emmanuel College 2002 — 2006
Bachelor of Arts (B.A.), Economics and Management
Grand Circle Corporation April 2013 - Present
Nestle Waters North America January 2008 - February 2013
CitiStreet 1996 - 2008
ELSI September 1988 - December 1995
Skills
Recruiting, Training, Leadership, Onboarding, Leadership Development, Management
Education
Lesley University
Masters, Management
Trinity College Burlington, VT
Bachelors, Social Work
Destination Services Corporation (DSC) 2010 - Present
World Envronmental Films August 2009 - Present
Grand Circle Corporation March 2012 - November 2013
Adventures by Disney May 2013 - September 2013
Untamed Science November 2008 - August 2009
University of Hawaii March 2008 - September 2008
Skills
Final Cut Pro, Conservation Issues, Photography, Editing, Science, Video, Environmental Awareness, Film, Research, Teaching, Event Planning, Fundraising, Documentaries, Ornithology, Environmental, Sustainability, Writing, Underwater Video, Adventure Travel, Travel Writing, Scuba Diving
Education
James Cook University 2004 — 2006
MS, Marine Biology
University of California, Santa Cruz 1993 — 1997
BA, Environmental Studies/ Marine Biology
Grand Circle Corporation September 2013 - Present
Citizens Bank November 2010 - September 2013
2010Patriot Cinemas Inc May 2005 - October 2010
Skills
Cash Flow, Cash Handling, Direct Sales, Banking, Blogging, Social Networking, Writing, Creative Writing, Customer Relations, Customer Service, Customer Satisfaction, Customer Loyalty, Video Editing, Film Editing, Television Production, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Avid, Social Media, Outlook, Video Production
Education
Bridgewater State University 2008 — 2010
Bachelor of Arts, Communication Studies 2010; Media Studies
Lasell College 2006 — 2008
History and Secondary Education; Teaching
Grand Circle Corporation July 2010 - Present
Skills
Arts Administration, Art, Database Administration, Event Planning, Project Management, Photography, Art Exhibitions, Social Media, Galleries, Adobe Creative Suite, Sculpture, Fine Art, Graphic Design, Editing, Illustration, Photoshop, Mac, Illustrator, Curating, Microsoft Office, Facebook, InDesign, Blogging, Research, Painting, Visual Arts, Contemporary Art, Youth Empowerment, Non-profit..., Public Speaking, Program Development
Education
Goucher College 2014 — 2017
Master's Degree, Arts Administration
Skidmore College 2006 — 2010
Bachelor of Science (B.S.), Fine and Studio Arts
Slade School of Fine Art, University College of London 2009 — 2009
Study Abroad, Art
Grand Circle Corporation August 2014 - Present
Poly Recovery LLC November 2011 - August 2014
Overseas Adventure Travel May 2008 - July 2011
Gym Source April 2006 - May 2008
National passport information center April 2005 - April 2006
Health Fitness Corporation September 2000 - October 2004
Skills
Sales Process, Customer Loyalty, Customer Retention, Sales Support, Inside Sales, Short Sales, Customer Engagement, Customer Relations, Fitness Training, Sports Nutrition, Weight Loss, Account Management, Able To Multi-task, New Business Development, Sales Prospecting, Qualifying Prospects, Cold Calling, Teamwork, Building Relationships, Sales Operations, Business Development, Leadership, Sales, Customer Service, Process Improvement, Plastics, Plastics Recycling, Territory..., Outside Sales, Long-term Customer..., Selling, Management, Salesforce.com, Marketing Strategy, Training, Purchasing, Sales Management, Retail, Sales Presentations, Lead Generation, B2B, Direct Sales, Customer Satisfaction, Key Account Development, Negotiation, Recycling, International Sales, Key Account Management, Customer Acquisition, Selling Skills
Education
Keene State College 1996 — 2000
B.S, Health and Fitness
Portsmouth High School 1992 — 1996
Grand Circle Corporation June 2013 - Present
Randstad July 2012 - June 2013
Yale New Haven Hospital April 2012 - June 2012
Odeon Boutique October 2011 - June 2012
East Haven Chamber of commerce 2007 - 2012
Yale University May 2011 - August 2011
Skills
Process Scheduler, Social Media, Public Speaking, HIPAA, Event Planning, Research, Microsoft Office, PowerPoint, Editing, Fundraising, Microsoft Excel, Data Analysis, Facebook, Microsoft Word, Non-profits, Social Networking, Adobe Creative Suite, Blogging, Data Entry, Administrative..., Communicaitons, Customer Service, Office Administration, Marketing, Travel Planning, Communication
Education
Keene State College 2007 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
Santander Bank, N.A. January 2015 - Present
Fidelity Investments February 2012 - September 2014
Fidelity Investments February 2010 - March 2012
Fidelity Investments January 2006 - February 2010
Grand Circle Corporation February 2003 - January 2006
Deluxe Corporation (formerly NEBS) 1998 - 2002
Skills
Financial Services, Management, Sales, Budgets, Vendor Management, Direct Marketing, Business Analysis, Product Management, Strategy, Cross-functional Team..., Program Management, Process Improvement, Business Intelligence, SDLC, Marketing, Analytics, CRM, Marketing Strategy, Leadership, Segmentation, Email Marketing, Project Management, Marketing Communications, Databases
Education
Massachusetts College of Liberal Arts 1990 — 1994
BS, Business Management
St. Peter-Marian CCHS 1983 — 1987
HBX Harvard Business School September 2015 - Present
Global Adrenaline April 2015 - August 2015
Harvard Business School June 2008 - March 2015
Harvard Business School June 2008 - February 2011
Vantage Deluxe World Travel November 2006 - June 2008
Explorica September 2004 - November 2006
CIEE February 2004 - September 2004
Grand Circle Corporation March 2001 - January 2004
STA Travel December 1999 - March 2001
Skills
Risk Management, Travel Logistics, Training & Development, Operations Management, Emergency Management, Vendor Relations, Budgeting, Contract Negotiation, Contract Management, Travel Planning, International Relations, Logistics, Training, Budgets, International Education, Humor, Program Management, Leadership, Event Planning, Employee Training, Event Management, Community Outreach, Higher Education, Management, Program Development, Social Media, Public Speaking
Education
Lesley University 2006 — 2008
MA, Intercultural Relations
The University of Queensland 1996 — 2000
BA, French
Overseas Adventure Travel June 2004 - Present
Grand Circle Corporation February 1999 - June 2004
Grand Circle Corporation August 1996 - January 1999
American Express Travel Services January 1996 - August 1996
Travel Exchange LLC January 1994 - December 1995
Skills
Amadeus, Leisure, Cruises, Hotels, Vacation, Hospitality, Tour Operators, Event Planning, Resorts, Travel Planning, Event Management, Sales, Incentive Travel, Online Travel, Public Relations, Account Management, Marketing Strategy, Team Building, Microsoft Office, Ticketing, Car Rental, Sabre, Lync, Hotel Booking, Tourism, Travel Management, Leisure Travel, Business Travel, Adventure Travel
Education
Ithaca College 1989 — 1993
Bachelor's of Arts, English Literature
Zipcar April 2015 - Present
Zipcar July 2013 - Present
Zipcar February 2012 - July 2013
Grand Circle Corporation June 2011 - February 2012
International Program Office August 2010 - May 2011
LEGO August 2010 - December 2010
Cold Stone Creamery April 2005 - January 2009
Skills
Marketing, Social Media, Customer Service, Market Research, Social Media Marketing, Facebook, Leadership, Event Management, Research, Public Relations, Training, Advertising, Sales, PowerPoint, Public Speaking, CRM
Education
University of Massachusetts at Amherst - Isenberg School of Management 2007 — 2011
Bachelor's Degree, Bachelor of Business Administration in Marketing, Sociology Minor
University of Wollongong 2010 — 2010
Commerce, Marketing
Grand Circle Corporation June 2007 - September 2014
Grand Circle Corporation October 2003 - June 2007
Navigant International, Inc March 2003 - September 2003
TNT Vacations September 2002 - March 2003
Insightful Journeys, Inc September 2001 - March 2002
Vantage Deluxe World Travel March 2000 - September 2001
Cornerstone Meetings & Incentives October 1998 - March 2000
Grand Circle Corporation October 1991 - October 1998
MASCO (Medical Academic and Scientific Community Organization) July 1986 - December 1990
Skills
Advertising, Hotels, Marketing, Tourism, Social Media, Product Development, Sales, Hospitality, Leisure, Travel Management, Resorts, Training, Direct Marketing, Account Management, Product Marketing, Vacation, Pricing, Trade Shows, SEM, Cruises, Tour Operators, Leisure Travel
Education
Minnesota State University, Mankato
B.S. Urban and Regional Studies; B.S. Geography
LUX AETERNA 53 January 2012 - Present
Max A. Million Enterprises, Ltd January 2010 - Present
FASHION 4WARD January 2010 - June 2014
Grand Circle Corporation 2010 - 2011
Skills
Microsoft Office, Advertising Sales, Customer Service, Account Management, Social Media Marketing, Event Planning, Social Networking, Painting, Public Speaking, Event Management, Public Relations, Marketing Strategy, Social Media, Online Marketing, Email Marketing, Sales, Marketing, Blogging, Entertainment, Advertising, Management, Marketing Communications, Editing, Adobe Creative Suite, New Business Development, Photography, Music, Fundraising, Film, Online Advertising, Hospitality, Salesforce.com, Copywriting, Facebook, Negotiation, Microsoft Excel, Graphic Design
Education
Manhattan School of Music 1987 — 1989
Master of Music, Piano/ Harp/ Composition
Manhattan School of Music 1973 — 1976
Bachelor of Music, Piano/ Composition
United Airlines August 2014 - Present
Lizard Investors, LLC November 2013 - May 2014
Legacy Healthcare Financial Services August 2012 - October 2013
Morgan Stanley Smith Barney May 2011 - May 2012
Grand Circle Corporation November 2010 - April 2011
Surfside - Gilbane Development Company September 2010 - December 2010
17th Street Bar and Grill September 2007 - August 2010
Hampton Inn; Forsyth, IL May 2008 - August 2008
Skills
Leadership, Customer Service, Marketing, Training, Sales, Time Management, PowerPoint, Microsoft Word, Project Planning, Hotels, Event Planning, Event Management, Social Media, Social Networking, Teamwork, Microsoft Office, Social Media Marketing, Customer Satisfaction, Finance, Hospitality, Microsoft Excel, Public Relations, Public Speaking, Management
Education
Southern Illinois University, Carbondale 2006 — 2010
B.S., Hospitality and Tourism Management
Grenoble Ecole de Management 2009 — 2009
Minor, Marketing
Grand Circle Corporation August 2002 - Present
Boston University April 2001 - August 2002
The Disney Store November 1996 - April 2001
The Limited Too July 1990 - November 1996
Education
Miami University 1980 — 1984
Bachelor of Science (B.S.), Business Administration and Management, General
Lakewood High School, Ohio 1976 — 1980
Vantage Deluxe World Travel February 2011 - October 2012
Grand Circle Corporation 2006 - 2011
Skills
Call Center, Microsoft Office, Brainshark, Sales, Sales Management, PowerPoint, Curriculum Development, Digital Photography, Customer Service, Customer Satisfaction, Customer Retention, Coaching, Marketing Communications, Team Building, Call Centers, Salesforce.com, Leadership, Training, Employee Training, Teamwork, CRM, Program Management, Team Leadership, Management, Social Networking, eLearning, Remote/Distance Learning, Lead Generation, Online Marketing, Direct Sales, Email Marketing, Cold Calling
Education
Hartwick College
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Grand Circle Corporation August 2014 - Present
Ame & Lulu November 2011 - November 2014
Grand Circle Corporation September 2012 - August 2014
Phoenix Media/Communications Group January 2011 - December 2011
Outlaw Media LLC May 2010 - January 2011
Skills
Event Planning, Information Graphics, Fashion, Marketing, Video Production, Illustrator, Social Media, Graphic Design, Online Advertising, Posters, Business Cards, Catalogs
Education
Emmanuel College 2007 — 2011
Bachelor of Fine Arts (BFA), Graphic Design and Technology
PAN Communications June 2015 - Present
Grand Circle Corporation November 2014 - May 2015
Cramer November 2012 - June 2014
Keurig November 2011 - November 2012
as a Consultant March 2010 - November 2012
LehmanMillet August 2008 - March 2010
PARTNERS+simons August 2007 - August 2008
Valassis 1 to 1 Solutions December 2006 - August 2007
Murphy & Company June 2005 - October 2006
Self-employed December 2004 - July 2005
Skills
Mobile Marketing, Video, Digital Strategy, Integrated Marketing, Digital Marketing, Marketing Strategy, Social Media, Direct Marketing, Online Marketing, Lead Generation, Strategy, Interactive Marketing, User Experience, Online Advertising, Product Marketing, Marketing, Marketing Communications, Social Networking, Blogging, Social Media Marketing, Creative Direction, B2B, Creative Strategy, Facebook, New Media, Multi-channel Marketing, Brand Development, Email Marketing, Relationship Marketing, Advertising, Management
Education
Fitchburg State University 1987 — 1990
B.S., Communications
Multiple Organizations January 1994 - Present
Harvard University September 2013 - July 2014
HMI Performance Incentives November 2009 - April 2011
Grand Circle Corporation December 1990 - October 1994
Skills
Meeting Planning, Food & Beverage, Hospitality Management, Transportation, Training, Logistics, Registration, Tour Planning, Schedule Control, Budget Monitoring, Coordinating Events, Staff Management, Product Development, Set Decoration, Hotels, Event Management, Incentives, Management, Hospitality, Incentive Programs, Event Planning, Budgets, Corporate Events, Trade Shows
Education
Framingham State College 1977 — 1981
Bachelor of Arts (B.A.), Sociology
Viking River Cruises March 2013 - Present
Grand Circle Corporation October 2002 - June 2012
Saga Holidays May 1997 - May 2002
NLG 1992 - 1997
GWV International 1993 - 1995
Skills
Building Customer..., Quality Assurance, Sales, Onsite, Customer Service, Customer Service..., Destination Services, Hotels, teamwork, Team-oriented, Team Leadership, Qualitative Research, Issue Resolution, regional operations, Overseas Experience, High Pressure..., Deadline Driven, Customer Service..., Leisure Travel, Adventure Travel, Africa, Travel Planning, Customer Retention, Customer Satisfaction, Building Relationships, Destination Branding, Destination Events, Training, Coaching, Yield Management, Cruises, Travel Management, Tour Operators, Incentive Travel, Vacation, Teamwork, Time Management, Call Centers, Leisure, Revenue Analysis, Hospitality, Process Improvement, Tourism, Resorts, Sabre, Business Travel, Online Travel, Hospitality Industry, Hospitality Management, Hotel Booking
Education
Massasoit Community College
Associate of Science (A.S.), Legal Office Administration
TJX January 2013 - Present
Grand Circle Corporation June 2010 - April 2013
Grand Circle Corporation February 2010 - June 2010
Nordstrom March 2009 - February 2010
Kid to Kid September 2008 - March 2009
Skills
Project Management, verbal and written..., General Office Skills, New Hire Training, Organizational..., Master Scheduling, High Pressure..., Vendor Management, Multi Tasking, Management, Microsoft Excel, Sales, Email Marketing, Marketing
Education
Framingham State College 2004 — 2008
Bachelor of Science Fashion Merchandising
Lorenzo Di Medici - Florence, Italy
Fashion Design & International Business
Grand Circle Corporation July 2014 - Present
Blue Hills Ski Area, LLC. October 2013 - April 2014
Boston Duck Tours 2012 - 2014
Gettysburg College Financial Services October 2009 - May 2013
United States Geospatial Intelligence Foundation (USGIF) May 2012 - May 2012
J.Crew May 2010 - January 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Spanish, Stata, PeopleSoft, Microsoft Excel, Facebook, PC, Mac, Analysis, ADP Workforce, Event Planning, Teamwork, Time Management, Public Speaking, Customer Service, Leadership, Social Media
Education
Gettysburg College 2009 — 2013
Bachelor of Arts, Globalization Studies
Danish Institute for Study Abroad 2011 — 2011
Semester Abroad, Justice and Human Rights
Millis High School 2005 — 2009
High School Diploma
Vantage Deluxe World Travel April 2013 - Present
Vantage Deluxe World Travel February 2013 - April 2013
Grand Circle Corporation January 2009 - October 2011
Grand Circle Corporation March 2005 - January 2009
Grand Circle Corporation August 2001 - March 2005
First USA Partners, a Bank One Company October 1997 - August 2001
Skills
Email Marketing, QuarkXPress, Direct Mail, Direct Marketing, Adobe Creative Suite, Advertising, Creative Direction, InDesign, Illustrator, Layout, Social Media Marketing, Graphic Design, User Experience, WordPress, Concept Development, Photoshop, Photography, Marketing Communications, Brochures, Online Advertising, Graphics, Packaging, Web Design, Social Media, Content Management, Marketing Strategy, Catalogs, Integrated Marketing, Art Direction
Education
Fitchburg State University 1991 — 1996
BS, Communications with concentration in Graphic Design
Tufts University December 2014 - Present
Vantage Deluxe World Travel September 2013 - November 2014
Vantage Deluxe World Travel August 2012 - September 2013
Boston University March 2012 - August 2012
City of Boston March 2011 - September 2011
Vantage Deluxe World Travel April 2011 - August 2011
Grand Circle Corporation September 2009 - February 2011
Massachusetts College of Art January 2009 - May 2009
Grand Circle Corporation October 2006 - August 2008
Koetter Kim and Associates, Inc February 2007 - February 2008
Skills
Adobe Photoshop CS5, Digital Photography, Cumulus, Microsoft Office, Adobe Bridge CS 5, Medium Format Camera..., Large Format Camera..., Mac, Photoshop, Brainshark, Microsoft Excel, PowerPoint, PhotoMechanics, Fine Art Photography, Art Direction, Editorial, Photography, Image Editing, Photos, Art, Photo Research, Adobe Bridge, Commercial Photography, Studio Lighting, Digital Asset Management, Darkroom, Photo Shoots, OS X, CMS, Photo Editor, Travel Photography
Education
Massachusetts College of Art and Design 2000 — 2002
MFA, Photography
The Art Institute of Boston 1995 — 1999
BFA, Photography
Miss Hall's School 1993 — 1995
High School Diploma
Brainshark, Inc. June 2015 - Present
Brainshark September 2011 - Present
Grand Circle Corporation September 2009 - September 2011
Basho Strategies June 2008 - February 2009
ARAMARK September 2004 - June 2008
ARAMARK September 2002 - September 2004
Careerbuilder 2000 - 2002
DHR International 1998 - 2000
Skills
Management, Leadership, Sales Management, Enterprise Software, Selling, Sales Process, SaaS, Direct Sales, Sales, Training, Recruiting
Education
Merrimack College 1993 — 1997
BS Management, Business
Marshfield High School
American Cancer Society December 2014 - Present
American Cancer Society August 2012 - Present
American Cancer Society August 2011 - August 2012
American Cancer Society October 2006 - August 2011
American Cancer Society March 2003 - October 2006
Registry of Motor Vehicles, MA December 1999 - November 2002
Grand Circle Corporation 1996 - 1998
Skills
Talent Management, Organizational..., Staff Development, Training, Workshop Facilitation, Human Resources, Program Management, Coaching, Curriculum Design, Management Development, Management, Leadership, Career Development, Onboarding, Strategic Planning
Education
Institute for Professional Excellence in Coaching 2007 — 2010
School for International Training 1996 — 1999
MA, International Management/HR and Training
Fitchburg State University 1979 — 1983
BS, Biology
Fitchburg State College, Fitchburg Massachusetts
Bachelors, Biology
School for International Training
Masters, International & Intercultural Management; Human Resource Management & Training concentration
Shane Morgan HR Solutions January 2014 - Present
Grand Circle Corporation July 2011 - April 2014
Kiwi Baby Shop February 2009 - July 2011
Skills
Customer Service, Management, Event Management, Social Media, Sales, Marketing, Marketing Strategy, Leadership, Event Planning, Tourism
Education
Lasell College
Bachelor of Arts (B.A.), Fashion Merchandising and Retailing
Prime Visibility 2014 - 2015
enter:marketing 2012 - 2014
Morgans Hotel Group 2011 - 2012
Berkshire Taconic Community Foundation 2010 - 2011
Grand Circle Corporation 2010 - 2010
International Data Group 2007 - 2010
Skills
Email Marketing, Social Media, Press Releases, Facebook, Online Advertising, Newsletters, Social Media Marketing, Digital Marketing, Editing, Event Planning, Marketing Communications, Social Networking, Public Relations, Advertising, Marketing Strategy, Marketing, Dreamweaver, Photoshop, Web Analytics, digital advertising, Web Development, Content Marketing, HTML, Web Content Management, Creative Direction
Education
Marist College 2003 — 2007
Bachelor of Arts, Psychology
Grand Circle Corporation March 2015 - Present
Build-A-Bear Workshop September 2013 - March 2015
Boston Convention Marketing Center May 2014 - August 2014
Save The Bay - Narragansett Bay February 2014 - May 2014
Groove Events November 2013 - February 2014
Education
Johnson & Wales University 2011 — 2015
Bachelor of Science (B.S.), Sports, Entertainment, Event Management
Grand Circle Corporation January 2015 - Present
Hilton April 2013 - March 2015
Ocean Properties, Ltd. & Affiliates May 2014 - January 2015
DoubleTree by Hilton January 2013 - August 2013
American Eagle Outfitters July 2011 - February 2013
Rhode Island Economic Development Corporation December 2012 - January 2013
Johnson & Wales University September 2010 - December 2012
Macy's East November 2010 - January 2011
Rhode Island Economic Development Corporation May 2010 - September 2010
Forever 21 August 2009 - August 2010
Skills
Social Media, Hospitality, Tourism, Customer Service, Management, Event Planning, Microsoft Office, PowerPoint, Event Management, Microsoft Excel, Microsoft Word, Public Speaking, Time Management, Social Media Marketing, Hospitality Management, Outlook, Microsoft Publisher, Hotels, Hospitality Industry, Front Office, Teamwork, Property Management..., Retail, Sales
Education
Johnson and Wales University 2009 — 2015
International Hotel & Tourism Management, Hospitality & Tourism
DCT University 2011 — 2011
Study Abroad Program, International Hotel & Tourism Management
Travel Dynamics International June 2004 - Present
Russia Ways Inc. January 1993 - Present
self January 1984 - January 2015
Pearl Seas Cruises June 2014 - August 2014
OdessAmerica August 1998 - September 1998
Grand Circle Corporation June 1995 - February 1997
Team Gorky Adventure Company 1991 - 1992
Intourist May 1987 - August 1989
Skills
Adventure Travel, Tour Management, Travel Management, Cruises, Tourism, Tour Operators, Leisure Travel, Vacation, Destination Marketing, Sustainable Tourism, Incentive Travel, Business Travel, Travel Planning, Leisure
Education
Moscow Pedagogical State University 1979 — 1984
Teaching English as a Second or Foreign Language/ESL Language Instructor
Grand Circle Corporation February 2015 - Present
Tevlin Builders June 2013 - January 2014
Washington College August 2011 - December 2011
Washington College August 2011 - December 2011
Skills
Data Analysis, Microsoft Office, Research, Economics, Microsoft Excel, PowerPoint, Statistics, Microsoft Word, English, Global business, Political Science, Regression Analysis, Public Speaking, SPSS, Community Outreach, Customer Service, Budgets, Strategic Planning, Outlook, Negotiation, Windows, Teaching, Analysis, Project Management, SharePoint Designer, Policy, Qualitative Research, Policy Analysis, Public Policy, Economic Research, Econometrics, Public Relations, Quantitative Research, Team Leadership, SQL, HTML, CSS
Education
Washington College 2009 — 2013
Bachelor of Arts Degree, Economics
Københavns Universitet 2012 — 2012
Political Science
Grand Circle Corporation July 2014 - Present
Dessert Works October 2013 - June 2014
Eau Spa at Ritz Carlton Palm Beach January 2013 - October 2013
Homewood Suites March 2011 - November 2012
Grandezza Country Club November 2011 - May 2012
Hampton November 2010 - February 2011
Florida Gulf Coast University March 2007 - August 2007
Skills
Microsoft Office, JONAS Software System, OnQ System, Time Management, Organizational..., Communication Skills, Customer Service, Email Marketing, Menu Development, Food, Leadership, Customer Satisfaction, Sales, Data Entry, Hospitality Industry, Hotels, Management, Retail
Education
Florida Gulf Coast University 2006 — 2011
Bachelor of Science (B.S.), Resort and Hospitality Management
Grand Circle Corporation March 2012 - Present
WWOOF France August 2011 - December 2011
University of Maine at Augusta June 2010 - August 2011
Endicott College Sailing Team 2009 - May 2010
Post Center, Endicott College September 2007 - May 2010
Barakat, Inc September 2009 - December 2009
Linekin Bay Resort June 2007 - August 2009
Sustainable Development Commission January 2008 - January 2008
Solon Manufacturing Company January 2007 - January 2007
State YMCA Camp of Maine June 2004 - August 2006
Skills
Budgeting, Online Marketing, Marketing Strategy, Research, Social Media, Customer Service, Marketing, Organization, Fundraising, Social Media Marketing, Budget, Intercultural..., Online Advertising, Public Speaking, Editing, Non-profits, Event Planning, Microsoft Office, Nonprofits, Teaching, Microsoft Excel, International Relations, Public Relations, Press Releases
Education
Endicott College 2006 — 2010
Bachelor of Arts, International Studies
AustraLearn Challenge New Zealand 2009 — 2009
Certificate, Leadership, Outdoor, and Personal skills
Scuola Lorenzo de' Medici 2008 — 2008
Italian, International Studies, Environmental Studies, Traditional Italian Cooking, and Photography
Novartis Institutes for BioMedical Research June 2010 - Present
Grand Circle Corporation January 2010 - June 2010
HomePortfolio.com January 2009 - October 2009
Grand Circle Corporation February 2006 - December 2008
ITV Direct Inc February 2005 - February 2006
Dawes Transport Inc November 2001 - December 2004
Skills
Microsoft SQL Server, Perl, Web Development, ASP.NET, Oracle, Java, VB.NET, SOA, Solution Architecture, Software Development..., SQL, JavaScript, XML, Databases, Web Services
Education
Northeastern University 2009 — 2010
Masters of Science, Bioinformatics 2010
Marquette University 1996 — 2001
Bachelor of Science, Computer Engineering
Grand Circle Corporation September 2011 - Present
Grand Circle Travel April 2010 - September 2011
Crocs June 2007 - May 2010
Not Your Average Joe's February 2006 - February 2007
Olive Garden October 2002 - December 2005
Skills
Scheduling, Customer Service, Hospitality, Event Management, Outlook, Travel, Tour Management, Microsoft Word, Merchandising, Process Scheduler, Retail, Sales, Sales Process, Time Management, Customer Satisfaction, Management, Marketing, Team Building, Tourism
Education
Johnson and Wales University 2007 — 2009
MBA, Hospitality/Marketing
Johnson and Wales University 1998 — 2002
Bachelor of Science (B.S.), International Hotel & Tourism Mgmt
Crate and Barrel June 2015 - Present
Crate and Barrel November 2014 - June 2015
Crate & Barrel October 2012 - November 2014
Philips Lifeline September 2010 - August 2012
Philips Lifeline December 2008 - September 2010
Grand Circle Corporation June 2008 - August 2008
Cengage Learning July 2006 - June 2008
William K. Bradford Publishing, Inc. January 2006 - May 2006
Skills
Layout, Direct Marketing, Graphic Design, Digital Proofing, Adobe Creative Suite, InDesign, Illustrator, Photoshop, Adobe Acrobat, QuarkXPress, Microsoft Office, Contract Negotiation, Events Coordination, Marketing Communications, Publishing, Visual Merchandising, Typography, Signage, Proofreading, Customer Service, Vendor Relations, Communication Skills, Store Operations, Data Management, Physical Inventory, AS400 system, Business Objects, Access, Windows & Mac operating...
Education
Fitchburg State College 2002 — 2006
BS, Communications Media with concentration in Graphic Design
Natick High School
MCMC LLC October 2013 - Present
Grand Circle Corporation January 2011 - August 2012
Grand Circle Travel January 2010 - January 2011
Evergreen Investments September 2007 - November 2009
Evergreen Investments September 2007 - November 2009
Outback Steakhouse February 2003 - March 2009
PIlgrim Area Collaborative September 2004 - September 2007
Skills
Purchasing, Analysis, Management, Customer Service, Event Planning, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Time Management, Customer Satisfaction, Event Management, Public Speaking
Education
Quincy college 2012 — 2013
Health care admin, Health/Health Care Administration/Management
Massasoit Community College 2000 — 2003
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Silver Lake Regional High School
High School Diploma
VBT Bicycling Vacations October 2009 - September 2011
Vantage Deluxe World Travel January 2009 - June 2009
Grand Circle Corporation February 2007 - October 2008
Grand Circle Corporation January 2006 - February 2007
Education
Massasoit Community College 2000 — 2002
Atlanco Inc September 2012 - Present
Atlanco Inc September 2011 - August 2012
Currently Seeking New Opportunities February 2011 - September 2011
Altea Therapeutics September 2008 - January 2011
Grand Circle Corporation December 2004 - June 2008
Ministry of Agriculture and Fisheries, Jamaica 1998 - 2004
Skills
Account Reconciliation, Accounts Payable, Auditing, Payroll, Journal Entries, Process Improvement, Tax Preparation, Analysis, Variance Analysis, Accounts Receivable, Fixed Assets, Accounting, General Ledger, Financial Reporting, Financial Statements
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2011
MBA, Concentration in Finance
University of Technology 1992 — 1998
BBA, Finance
Grand Circle Corporation June 2015 - Present
Grand Circle Corporation December 2014 - June 2015
CoachUp September 2012 - September 2014
Commonwealth of Massachusetts April 2012 - September 2014
Little Den's Vending, Co. January 2009 - 2014
Enterprise Rent-A-Car August 2011 - February 2012
CrossFit Fenway May 2010 - September 2011
AvalonBay Communities May 2010 - August 2010
Dockside Restaurant December 2005 - December 2009
Department of Conservation and Recreation May 2006 - September 2007
Skills
Sales, Customer Service, Travel, Customer Satisfaction, Entrepreneurship, Client Relations Skills, Fitness, Sports, Training, Personal Training, Coaching, Fitness Training, Social Media, Public Speaking, Fundraising, Strength Training, Sports Nutrition, Endurance, Marketing, Wellness, Small Business, Wellness Coaching, Nutrition
Education
Lasell College 2014 — 2016
Master of Science (MS), Sport and Fitness Administration/Management, 3.9/4.0
Curry College 2007 — 2011
Bachelor of Arts, Business Management; concentration in Entrepreneurship
Lee Institute 2010 — 2010
Real Estate
University of Virginia 2010 — 2010
Global Studies and Service Learning
Malden Catholic High School 2003 — 2007
Elon University August 2014 - Present
Grand Circle Corporation June 2014 - August 2014
Brandy Melville March 2013 - January 2014
Grand Circle Corporation June 2013 - August 2013
Pinkberry Ventures, Inc May 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Twitter, Facebook, Instagram, PowerPoint, Cheerleading, InDesign, Press Releases, WordPress, Nonprofits, Time Management, Editing
Education
Elon University 2013 — 2017
City on a Hill Charter High School 2009 — 2013
Grand Circle Corporation October 2014 - Present
Becker College February 2012 - May 2014
Brandeis University January 2012 - April 2012
Lasell College April 2008 - September 2010
Skills
Microsoft Office, Time Management, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Coordination, Peer Mentoring, Coaching, Interpersonal Skill, Critical Thinking, Teaching, Innovation, Social Media, Organization, Healthcare, First Aid, Cpr Certified
Education
Southern New Hampshire University 2013 — 2016
Master of Business Administration (M.B.A.), Certificate in Human Resources Management
Lasell College 2006 — 2010
Bachelor of Science (B.S.), Athletic Training
athenahealth March 2015 - Present
Grand Circle Corporation July 2012 - October 2014
Myriant Corporation August 2009 - July 2012
RSM McGladrey, Inc. January 2007 - June 2009
WB Mason September 2004 - January 2007
Ricoh Business Systems September 2002 - September 2004
NMS Communications September 2000 - September 2002
Skills
Talent Acquisition, Onboarding, Recruiting, Performance Management, Employee Relations, Deferred Compensation, Human Resources, HR Policies, Coaching, College Recruiting, Compensation & Benefit, Employee Benefits, Employee Engagement, FMLA, HRIS, Management, New Hire Orientations, Personnel Management, Policy, Program Management, Succession Planning, Talent Management, Training, Applicant Tracking..., Compensation & Benefits, Leadership
Education
Emmanuel College 2007 — 2011
Master’s Degree, Human Resources Management
Framingham State University
Bachelor of Science, Business Administration
NTT DATA Corporation September 2012 - Present
Vantage Deluxe World Travel June 2012 - September 2012
Ashford University May 2010 - April 2012
Ricoh Business Solutions August 2009 - March 2010
Vantage Deluxe World Travel December 2007 - October 2008
Grand Circle Corporation August 2004 - December 2007
Grand Circle Corporation July 2003 - August 2004
Skills
Process Scheduler, Oracle, System Administration, Adobe Director, Lotus Notes, Project Planning, Purchasing, Salesforce.com, Outlook, Microsoft Excel, Microsoft Word, Marketing, Budgets, Recruiting, Data Analysis, Call Center, Customer Service, CampusVue, PowerPoint, Access, AS400 system, Internet Explorer, Microsoft Office, Human Resources, Sales, Management
Education
Salem State University 2001 — 2005
Bachelors, Communications
London Metropolitan University 2002 — 2003
Fisher College 1999 — 2001
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Sarasota County School Board March 2008 - Present
Grand Circle Corporation October 2009 - Present
Sarasota County Government May 1990 - February 2008
Community Medical Center May 1972 - July 1989
Skills
Public Speaking, Photoshop, Teaching, Writing, Grant Writing, Event Planning, Event Photography, Copy Editing, PowerPoint, Marketing, Leadership, Press Releases, Project Planning, Blogging, Social Networking, Community Outreach, Newsletters, Fundraising, Nonprofits, Advertising, Budgets, Coaching, Community Development, Copywriting, Creative Writing, Editing, Event Management, Facebook, Leadership Development, Marketing Communications, Marketing Strategy, Microsoft Office, Public Relations, Program Development, Research, Social Media, Social Media Marketing, Spanish, Strategic Planning, Team Building, Training, Volunteer Management
Education
Marymount College/Fordham University 1984 — 1988
BS, Finance
Georgian Court College
Santa Fe Community College 2003 — 2003
Florida Certified Recycling Coordinator
Melting Pot Food Tours November 2014 - Present
Grand Circle Corporation March 2014 - Present
Intrepid Travel December 2013 - Present
PEAK Adventure Travel June 2013 - September 2013
Faculty Advisor National Young Scholar June 2012 - July 2012
Princess Cruises May 2011 - September 2011
Liberty Travel July 2009 - June 2010
Stacy Porras Wedding Consulting January 2006 - January 2009
Hamlet Restaurant January 2006 - January 2009
Clay Banks Acting Studio January 2003 - January 2006
Skills
Acting, Tour Guide, Travel Agent, Education, Teacher, Trainer, Customer Service, Intelligent, Sense of Humor, Calm Under Pressure, Trustworthy, Responsible, Communication Skills, Leadership, Intelligent Agents, Teaching, Calm, Tourism, Entertainment, Improvisation, Time Management, Fundraising, Social Networking, Humor, Training, Teamwork, Recruiting, Budgets, Event Planning, Public Speaking, Management, Event Management
Education
Missouri State University 1996 — 2001
Bachelor of Science (BS), Theatre/English Education
Grand Circle Corporation June 2014 - Present
Ava Anderson Non-Toxic November 2011 - December 2013
Gold Canyon Candle February 2011 - September 2011
Waterford Learning at Home March 2010 - September 2010
PartyLite Canada April 2006 - December 2008
PartyLite October 2000 - March 2006
PartyLite February 1993 - October 2000
Jafra Cosmetics 1984 - 1991
Skills
Leadership Development, Direct Sales, Strategy, Management, Marketing Strategy, Team Building, Sales Management, Leadership, Cross-functional Team..., Start-ups, Coaching, Sales, Training, Strategic Planning, Marketing, Business Development
Education
Holy Family University 1968 — 1973
IBM October 2015 - Present
IBM January 2013 - Present
IBM April 2012 - December 2012
IBM January 2008 - April 2012
IBM 2002 - 2008
IBM October 1998 - January 2002
Joan & David 1997 - 1998
Grand Circle Corporation 1991 - 1996
Skills
Tivoli Identity Manager, Tivoli Access Manager, Identity Management, Solution Architecture, Enterprise Architecture, Middleware, Cloud Computing, Managed Security..., Security Architecture..., IT Strategy, Security Policy, High Availability, Data Security, Application Security, LDAP, Disaster Recovery, Security, Information Security..., Intrusion Detection, Solution Selling, PKI, PCI DSS, Solution Design, Software Sales, Websphere, DB2, SOA, Tivoli, Access Control..., International Sales, Negotiation, Security Consulting, Business Development, Professional Services, Sales Enablement, IT Service Management, Business Alliances, Data Center, Selling, Enterprise Software, SaaS, Information Security, Business Continuity, Pre-sales, IT Outsourcing, Information Technology, Managed Services, Management, Network Security, Virtualization
Education
Merrimack College 1989 — 1994
Computer Science
Ginger's Journeys May 1993 - Present
Gingers Journeys May 1993 - Present
Grand Circle Corporation 1993 - 1994
Skills
Tour Management, Travel Management, Tourism, Public Speaking, Leisure Travel, Teaching, Hospitality, Social Media, Event Planning, Hotels
Education
Grinnell College 1957 — 1959
Grinnell College 1957 — 1959
Botany
Northfield Mount Hermon School 1954 — 1957
Harvard Business Review November 2014 - Present
Clario Analytics September 2012 - October 2014
Grand Circle Corporation April 2012 - August 2012
Staples, Inc July 2009 - March 2012
Staples, Inc April 2008 - July 2009
Staples, Inc October 2006 - April 2008
Staples, Inc October 2005 - October 2006
Staples, Inc. July 2003 - October 2005
Carrie Bourke Consulting July 1991 - July 2003
L .L. Bean 1988 - 1991
Skills
Marketing Strategy, Segmentation, Customer Loyalty, Testing Methodology, Customer Analytics, Real-time Marketing, Customer Analysis, Analytics, Brand Loyalty, Direct Marketing, Multi-channel Marketing, Marketing, B2B Marketing, Email Marketing, Marketing Research, Loyalty Programs, Strategy, Customer Acquisition, Database Marketing, Customer Retention, CRM, Integrated Marketing, Lead Generation, Web Analytics, Loyalty Marketing
Education
Mount Holyoke College
BA, Mathematics and Economics
AIXTRON SE June 2014 - Present
CTCultra culture at work April 2006 - May 2014
University of Vienna 2014 - 2014
WIFI der Wirtschaftskammer Wien 2010 - 2011
ICUnet.AG 2009 - 2011
Grand Circle Cruise Line 2006 - 2008
Grand Circle Corporation 2006 - 2008
Kienbaum Management Consultants March 2003 - March 2006
Hewitt / Kienbaum Consulting 2003 - 2006
Hubert Burda Media, Russia (Moscow) 2003 - 2003
Skills
Coaching, Training, Consulting, Change Management, Management Consulting, Intercultural..., Intercultural Training, Intercultural Skills, Intercultural Relations, Executive Coaching, German, HR Consulting, Leadership, Personal Development, Organizational..., Leadership Development, Management, Human Resources, Performance Management
Education
INCITE Academy of the Austrian Chamber of Commerce 2010 — 2011
Certified Export Consultant, Business Administration
Friedrich-Schiller-Universität Jena 2008 — 2009
Intercultural Trainer and Business Coach, Intercultural Business Communications
Johannes Gutenberg University Mainz 1999 — 2003
Dipl.-Übers., Sprach- u. Kulturwissenschaften --- Applied Languages and Culture Studies
Grand Circle Corporation April 2011 - Present
Independent Media Productions November 2008 - April 2011
Jones & Bartlett Learning January 2010 - April 2010
New England Patriots / The Kraft Group December 2007 - November 2008
HNW, Inc. August 2007 - November 2007
New England Journal of Medicine April 2007 - August 2007
Ingenta July 2006 - March 2007
Thomson - Course Technology June 1999 - June 2006
Boston.com - NY Times Electronic Publshing November 1998 - June 1999
Skills
Project Management, Process Improvement, Agile Methodologies, Management, Business Analysis, Team Leadership, Business Process, Software Development, Quality Assurance, Requirements Analysis, Change Management, SQL, Budgets, Web Design, Leadership, Troubleshooting, Marketing, Risk Management, CRM, Analysis, Testing, Vendor Management, Information Architecture
Education
Emerson College 1996 — 1998
MA, Communications Industries Management
University of Massachusetts, Amherst 1982 — 1986
BA, Communication Studies
KL Marketing Communications March 2008 - Present
Tours4Mobile/Visual Travel Tours October 2011 - Present
Worcester Art Museum September 2009 - December 2010
Grand Circle Corporation September 1996 - March 2007
Harvard Bookstore May 1989 - September 1994
Skills
Web Content, Editing, Writing, Copywriting, Marketing Communications, Copy Editing, Press Releases
Education
Emerson College 1990 — 1994
MFA, Creative Writing
University of Massachusetts Lowell 1984 — 1988
BA, Psychology
Curriculum Associates April 2015 - Present
ASTEIN DESIGN January 1997 - Present
Keurig Green Mountain, Inc. June 2014 - April 2015
Timberland February 2014 - April 2014
Boston University November 2010 - October 2011
Fish & Richardson P.C. May 2008 - January 2009
Museum of Science, Boston 1998 - 2008
Grand Circle Corporation 1998 - 2001
MBTA 1996 - 1996
Skills
Customer Service, Project Purchasing, Production Planning, Data Analysis, Data Entry, Email Design, Typography, Graphic Design, Mac, InDesign, Web Design, Layout, Illustrator, Photoshop, Photography, Adobe Acrobat, Social Media, Advertising, Adobe Creative Suite, Newsletters, Brochures, Art, Dreamweaver, Facebook, Multimedia, Creative Direction, Designing Marketing..., Social Media Marketing, Interaction Design, Account Management
Education
Emmanuel College
Bachelor's Degree, Design and Visual Communications
Massachusetts College of Art 2000 — 2002
Continuing Education, Metals
Girls Catholic High School
Continuum Managed Services November 2011 - Present
Converse July 2010 - December 2010
Tri-Wire Engineering 2009 - 2010
Kamco Supply Corp. of Boston 2007 - 2009
Tocci Building Companies 2005 - 2007
Grand Circle Corporation 2002 - 2005
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, SaaS, Accounting, Salesforce.com, Account Management, Vendor Management, Budgets, Social Media Marketing, Customer Service, Account Reconciliation, CRM
Education
Middlesex Community College
Accounting
University of Connecticut May 2015 - Present
Corporate Technologies April 2011 - April 2015
Grand Circle Corporation April 2010 - April 2011
Acura of Boston 2008 - 2010
Skills
Career Counseling, Career Development..., Business Intelligence, CRM, Data Warehousing, Recruiting, Business Objects, SDLC, ETL, Applicant Tracking..., Management, Oracle, Cognos, Interviews, Human Resources, Requirements Analysis, Databases, OBIEE, Informatica, Temporary Placement, Business Process, Software Documentation, Internet Recruiting, Virtualization, Process Improvement, Microstrategy, Data Modeling, Cloud Computing, Microsoft SQL Server, Master Data Management, Staff Augmentation, Database Design, Screening, Data Integration, SharePoint, Business Process..., Technical Recruiting, Staffing Services, Benefits Negotiation
Education
Lasell College 2010 — 2011
Masters, Communication, PR
University of Massachusetts, Amherst 2004 — 2008
Bachelors, Communication
Grand Circle Corporation July 2012 - Present
Grand Circle Corporation July 2011 - July 2012
Clinton Savings Bank January 2006 - July 2011
Encharter Insurance September 2010 - May 2011
Unigo LLC September 2008 - January 2009
Skills
Blogging, SEO, Social Media, PowerPoint, Facebook, Marketing, Event Management, Video Editing, Customer Service, Time Management
Education
Isenberg School of Management, UMass Amherst 2007 — 2011
BBA, Marketing, Psychology
Boston Magazine July 2014 - Present
Boston Magazine January 2013 - July 2014
Genuine Interactive March 2012 - September 2012
One to One Interactive October 2010 - February 2012
Grand Circle Corporation May 2010 - October 2010
BigBad, Inc. January 2009 - November 2009
BigBad, Inc. May 2007 - January 2009
Arnold Worldwide February 2007 - March 2007
Skills
MS Project, Illustrator, Writing Skills, Advertising, Digital Marketing, Web Project Management, Resource Allocation, Proofreading, Social Media, Web Content Management, Digital Strategy, Web Design, Information Architecture, Creative Direction, Interactive Marketing, Mobile Marketing, User Experience, Content Strategy, Usability Testing, Basecamp, Google Analytics, WordPress, Analytics, Email Marketing, Digital Media, Content Management
Education
Emerson College 2003 — 2006
BS, Marketing Communication: Advertising and Public Relations
Boston Ad club
Certificate, Advertising Copywriting
School of the Museum of Fine Arts
Continuing Education, Graphic Design, Illustration
Collette February 2014 - June 2015
Circles a Sodexo Company September 2011 - February 2014
Grand Circle Corporation May 2011 - September 2011
Sports Travel Plus August 2010 - September 2010
Johnson & Wales University September 2009 - May 2010
RI Convention Center December 2009 - March 2010
Johnson & Wales University September 2007 - November 2007
Filene's November 2005 - May 2006
Skills
Tourism, Event Management, Event Planning, Hotels, Customer Service, Sales, Travel Planning, Concierge Services, Spanish, Teamwork, Travel Management, Strategic Planning, Social Media, Trade Shows, Restaurants, Time Management, Negotiation, Spanish-speaking, Organization, Marketing Strategy, Building Relationships, Team-oriented, Sustainable Tourism, Microsoft Office, Research, Lotus Notes, Business Travel, Revenue Analysis, Social Networking, Comparative Politics, International Relations, SPSS, Latin American Politics, Hospitality, Leadership, Management, Hospitality Management, Training, Customer Satisfaction
Education
University of Rhode Island 2014 — 2017
Master of Arts (M.A.), Political Science
Johnson & Wales University 2006 — 2010
B.S., Global Tourism Management
Framingham State University September 2013 - Present
Grand Circle Corporation June 2012 - September 2014
Codman Academy Charter Public School 2008 - 2012
Skills
Microsoft Office, Microsoft Excel, Volleyball, Leadership, Singer-songwriter, PowerPoint, English, Critical Thinking, Program Development, Public Speaking, Presentation Skills, Sociological Research, Actress, Nonprofits
Education
Framingham State College 2012 — 2016
Bachelor's degree, Studying Sociology
Codman Academy 2008 — 2012
High School Diploma
Viking River Cruises March 2010 - Present
Grand Circle Corporation September 2008 - March 2010
Grand Circle Corporation December 2007 - September 2008
Ameriprise Financial April 2006 - April 2007
Verizon Wireless January 2005 - November 2005
William Gallagher Associates July 1999 - August 2000
Skills
Leisure Travel, Travel Management, Cruises, Travel Planning, Vacation, Leisure, Tourism, Customer Service, Adventure Travel, Tour Operators, Microsoft Excel, Microsoft Office, PowerPoint, Sales, Hospitality, Hotels, Incentive Travel, Resorts
Education
University of Massachusetts Boston 2013 — 2016
Bachelor's degree, Marketing/Marketing Management, General, 3.21 Overall GPA, 3.91 Major GPA
University of Massachusetts at Amherst - Isenberg School of Management 2002 — 2004
Sport Management
University of Massachusetts Boston 2000 — 2002
Theatre Arts
Trinity University 1998 — 1999
Winston-Salem Open at Wake Forest University May 2015 - September 2015
Desert Champions LLC February 2015 - March 2015
True North Hotel Group November 2013 - January 2015
Western & Southern Open June 2014 - August 2014
Grand Circle Corporation January 2013 - July 2013
TripAdvisor (via PSG staffing) October 2012 - January 2013
Hampshire College May 2011 - April 2012
University of Massachusetts Amherst September 2010 - April 2012
Armstrong Podiatry May 2010 - November 2011
Oak Hill Country Club March 2010 - November 2010
Skills
Facebook, Event Planning, Social Media, PowerPoint, Event Management, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Time Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2012
Bachelor of Science (B.S.), Hospitality and Tourism Management, 3.633
Oakmont Regional High School 2004 — 2008
NPR Digital Services April 2015 - Present
The Carlat Report February 2015 - June 2015
NPR Digital Services May 2014 - January 2015
Grand Circle Corporation October 2013 - January 2014
Create a Cook January 2011 - December 2013
PlumRiver LLC September 2012 - September 2013
Myself January 2002 - June 2012
New England Biolabs 2012 - 2012
CBS Outernet October 2007 - March 2010
SignStorey, Inc. June 2005 - October 2007
Skills
PowerPoint, Human Resources, Web Design, Content Management, Video, Advertising, Management, Marketing, Marketing Strategy, Scene7, Social Networking, Microsoft Office, Social Media Marketing, Graphic Design, Public Relations, CMS, Web Development, Leadership, Software Documentation, Copywriting, Technical Support
Education
Gordon College 1984 — 1990
B.A., English Language and Literature, General
Huntington high school 1980 — 1984
NY State Regents
EverQuote June 2015 - Present
Patch.com May 2014 - May 2015
Mzinga February 2013 - May 2014
Boston Institute of Finance February 2012 - January 2013
Grand Circle Corporation August 2011 - February 2012
Enterprise Holdings December 2009 - August 2011
Renaissance Property Management March 2006 - December 2009
US Army August 2000 - January 2004
Skills
Account Management, Sales Management, New Business Development, Sales, Marketing Strategy, Key Account Management, Negotiation, Customer Service, Marketing, Strategic Planning, Forecasting, Product Development, Project Management, FMCG, Advertising, Business Development, Sales Operations, Retail, Marketing Communications, B2B, Social Media, Social Media Marketing, pro, SaaS, Platform Integration, Software Solution Sales, Software Sales..., Selling, Leadership, Coaching, Sales Process, Cold Calling, Salesforce.com, Lead Generation, Strategy, Digital Marketing, CRM, Online Marketing, Online Advertising, Direct Sales, Integrated Marketing, Digital Strategy, Management, Digital Media, Email Marketing, Mobile Marketing, Social Networking, Interactive Marketing, Direct Marketing, Brand Development
Education
Johnson and Wales University 2007 — 2015
Bachelor’s Degree, Business Management
Johnson and Wales University 2007 — 2011
Associate, Business Management
Harrison High School
Harrison High School
Ogilvy & Mather April 2011 - Present
Grand Circle Corporation July 2010 - March 2011
Almighty April 2010 - April 2010
Aries Systems Corporation September 2005 - March 2007
Skills
Marketing, Integrated Marketing, Copywriting, Creative Strategy, Advertising, Television, Brand Development, Video, Concept Development
Education
The Creative Circus 2007 — 2009
Copywriting
Emerson College 1999 — 2003
B.S., Marketing Communication
Seven Step RPO April 2014 - June 2014
Circles 2012 - 2012
Gap Inc. July 2008 - December 2011
Grand Circle Corporation July 2011 - October 2011
South Providence After School Program November 2007 - May 2008
Johnson & Wales University September 2007 - November 2007
Macy's 2002 - 2006
Big Brothers Big Sisters October 2004 - May 2005
Skills
Tourism, Event Planning, Marketing, Promotions, Hospitality, Hotels, Mentoring, Youth Organizations, Youth Outreach, Communication, Event Management, Nightlife, Microsoft Office, Multi Tasking, Bilingual Proficiency, Work in A Fast Paced..., Public Relations, Saber, Customer Service, Management, Customer Satisfaction, Inventory Management, Sales, Social Networking, Spanish, Training, Facebook, Teamwork, Time Management, Visual Merchandising, Social Media Marketing, Restaurants
Education
Johnson and Wales University 2006 — 2012
Bachelor of Science (BS), Tourism and Travel Management
The Huffington Post October 2014 - Present
We Are the Ones September 2014 - Present
Grand Circle Foundation - CollegeWorks January 2014 - Present
Emmanuel College September 2013 - September 2014
Mr.Youth Network 2013 - September 2014
Grand Circle Corporation May 2014 - August 2014
Jean Yawkey Center February 2013 - May 2014
Fashion For Freedom August 2013 - February 2014
House of Blues September 2013 - December 2013
Elevating Minds July 2013 - September 2013
Skills
Social Media, Event Planning, Public Speaking, PowerPoint, Fundraising, Community Outreach, Social Networking, Customer Service, Nonprofits, Microsoft Word, Microsoft Excel, Leadership, Volunteer Management, Facebook, Time Management, Resume Writing, Recruiting
Education
Emmanuel College 2012 — 2016
Bachelor of Arts (B.A.), Political Science, Africana Studies, Junior
Emmanuel College
Political Science and Government, Africana Studies
Grand Circle Corporation April 2014 - May 2015
Bar Louie May 2013 - June 2014
Davenports Restaurant November 2012 - August 2013
AAA Southern New England May 2012 - August 2012
Skills
Event Planning, Hospitality Management, Hospitality, Food & Beverage, Restaurant Management, Catering, Food Service, Restaurants, Hospitality Industry, Customer Service, Bartending, Sales
Education
Johnson and Wales University 2010 — 2013
Bachelor of Science (B.S.), Travel, Tourism & Hosp Mgmt, Int'l Travel & Tourism Studies
Grand Circle Corporation July 2014 - Present
Arkansas Electric Cooperative Corp September 2007 - July 2014
49th Quapaw Quarter Spring Tour of Homes May 2012 - May 2013
Arkansas Electric Cooperative Corp September 2007 - October 2011
Bank of America June 2005 - August 2007
Skills
Strategic Planning, Microsoft Excel, Microsoft Office, Troubleshooting, Public Relations, Account Management, Data Analysis, Event Management, Social Media, Social Media Marketing, Editing, Event Planning, Analysis, Project Planning, Forecasting, Management, Sales, Strategy, Project Management
Education
Harding University 2010 — 2011
Masters, Business Administration
University of Arkansas at Little Rock 2003 — 2007
Bachelors of Science, Mathematics
Advanced Signal Corporation January 2013 - Present
Grand Circle Corporation July 2010 - October 2011
Vanderweil Engineers January 2006 - February 2009
Agero, Inc. April 1997 - October 2000
Skills
Microsoft Office, CAD, Project Management, Microsoft Excel, Microsoft Word, Engineering, Leadership, Submittals, AutoCAD
Education
Northeastern University 2006 — 2007
Associate's Degree, Introduction to Auto-Cad •Plumbing Systems and Design
Emerson College 1994 — 1996
Communication, General
Grand Circle Corporation October 2014 - Present
Grand Circle Corporation January 2011 - Present
Upromise September 2009 - January 2011
Wandrian, Inc March 2008 - March 2009
The Army Barracks August 2007 - February 2008
Here We Go Media May 2004 - January 2008
Skills
XHTML, CSS, Photoshop, Web Design, CMS, HTML, SEO, Graphic Design, jQuery, Creative Direction, E-commerce, Social Media Marketing
Education
School of the Museum of Fine Arts 2007 — 2007
Various Continuing Ed, Graphic Design/ Illustration
Emerson College 2003 — 2006
BA, New Media, Minor, Photography
Grand Circle Corporation February 2013 - Present
McGladrey September 2011 - February 2013
PricewaterhouseCoopers September 2008 - September 2011
Massachusetts Port Authority 2006 - 2008
Skills
Auditing, Sarbanes-Oxley Act, Accounting, Internal Controls, Financial Reporting, Financial Analysis, Internal Audit, Due Diligence, Tax, SEC filings, US GAAP, Mergers, Marketing Strategy, Marketing Communications, Market Research, Marketing Management, Event Management, Event Planning, Corporate Communications, Corporate Events, Budget Process, Contract Negotiation, Strategic Planning, Strategic Sourcing, Brand Management, Marketing, Leadership
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2010
MBA, Business and Financial Services Marketing Operations
Merrimack 2005 — 2008
Bachelor's degree, Accounting, Business/Management and Spanish
Grand Circle Corporation May 2015 - Present
Rentals Unlimited August 2011 - May 2015
Marshall's ( TJX) March 2007 - March 2012
CHIFFEROBE September 2010 - September 2011
Skills
Coordinating Events, Corporate Events, Customer Service, Event Management, Event Planning, Hospitality, Meeting Planning, Retail, Sales, Merchandising, Social Media, Social Networking, Trade Shows, Social Media Marketing
Education
Johnson & Wales University
Bachelor of Science, Sports/Entertainment/Event Management; Concentrations; Hospitality Sales/Meeting Management
Grand Circle Corporation November 2014 - Present
Grand Circle Corporation June 2014 - November 2014
Grand Circle Corporation May 2013 - June 2014
Monument Staffing October 2012 - April 2013
Fox News Channel January 2011 - May 2011
New England Center for Investigative Reporting at Boston University May 2010 - September 2010
WPRI Media June 2009 - August 2009
Skills
Customer Service, Public Speaking, Research, Microsoft Office, Wordpress, Journalism, Editing, AP Style, Sales, International Traveler, Final Cut Pro, Social Media, Broadcast, Non-linear Editing, Social Networking, Creative Writing, Video Editing, Video Production
Education
Quinnipiac University 2008 — 2011
BA, Journalism
Emerson College 2013 — 2014
Professional Studies Certificate Program, Professional Communications
Semester at Sea, University of Virginia 2008 — 2008
Richmond, The American International University in London 2006 — 2007
Hampton Inn and Suites Providence/Warwick Airport September 2013 - Present
Providence Biltmore October 2012 - September 2013
Hampton Inn and Suites Newport/Middletown December 2008 - October 2012
The Newport Harbor Hotel and Marina June 2008 - December 2008
The Dana on Mission Bay October 2005 - May 2008
Grand Circle Corporation March 2002 - July 2005
Skills
Event Planning, Hospitality, Hospitality Management, Convention Services, Hotels, Tourism, Revenue Analysis, Hospitality Industry, Sales, Catering
Education
Johnson and Wales University 1997 — 2001
Bachelor's degree, Travel and Tourism/Marketing
ERT May 2015 - Present
PHT Corporation March 2015 - May 2015
Gameface Media March 2014 - March 2015
EveryScape Inc. July 2010 - March 2014
Grand Circle Corporation April 2010 - July 2010
New Track Media October 2009 - February 2010
BTF Enterprises October 2007 - August 2009
Photoflex, Inc. January 2007 - September 2007
Bike Riders, Inc. 1996 - 2006
The Knox School 1996 - 1997
Skills
PowerPoint, CMS, Dreamweaver, Microsoft Word, SEO, HTML, Photoshop, Microsoft Excel, InDesign, Google Analytics, Advertising, Online Advertising, CRM, Training, Account Management, Marketing, Management, Social Media, Public Relations, Marketing Communications, Strategic Planning, Copywriting, Social Media Marketing, Web Design, Event Planning, Photography, Customer Service, Project Management, Digital Photography, Email Marketing, Salesforce.com, Integrated Marketing, Press Releases, Leadership, Online Marketing, Facebook, Strategic Partnerships, Start-ups, Marketing Strategy, Process Improvement, Product Development, Product Marketing, Product Management, Strategy, PPC, Adobe Creative Suite, Event Management, E-commerce, Vendor Management
Education
Emerson College 2009 — 2009
Integrated Marketing Communications
Rochester Institute of Technology 1989 — 1993
Bachelor of Fine Arts (BFA), Photography
Salzburg College
Grand Circle Corporation October 2013 - Present
Liberty Travel June 2012 - August 2013
Roche Bros. Supermarkets July 2005 - June 2012
Ginniberries Catering September 2011 - December 2011
Eastward Ho! Country Club June 2011 - August 2011
Ninety Nine Restaurants May 2010 - August 2010
Skills
Leadership, Travel Planning, Outstanding Customer..., Conversational Spanish, Exceptional..., Advanced Oral,..., Sales, Catering, Customer Service, Event Management, Hospitality, Management, Time Management, Training
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2012
Bachelor of Science (BS), Hospitality and Tourism Management
Universidad de Granada
Viking Cruises November 2013 - October 2014
You Save Green, Incorporated June 2012 - September 2014
Oracle August 2009 - September 2011
Grand Circle Corporation April 2006 - October 2008
Premiere Global Services, Inc September 2004 - March 2006
NEPS, LLC June 2000 - September 2003
Skills
Contract Negotiation, Market Intelligence, Social CRM, CRM, Analytics, Territory Management, SaaS, Salesforce.com, Solution Selling, Lead Generation, Sales Process, Enterprise Software, Cloud Computing, Direct Sales, Account Management, Product Marketing, Selling, Sales, Business Intelligence, Email Marketing, Strategy, Management, Sales Force Development, Sales Operations, Call Centers, Professional Services, Process Improvement, New Business Development, Forecasting, Product Management, Sales Management, Channel Partners, Business Development, Social Media, Demand Generation
Education
Keene State College 2001 — 2004
Business Management
University of Wollongong 2001 — 2002
Surgical Specialties Corp. September 2015 - Present
State Street December 2014 - April 2015
Mancosh Management August 2012 - June 2014
StateStreet Corp 2004 - January 2012
Vantage Deluxe World Travel November 2002 - March 2004
Grand Circle Corporation 1992 - 2001
Skills
Microsoft Office, Blackberry, Lotus Notes, Microsoft Excel, Outlook, Visio, Customer Service, Budgets, Microsoft Word, Process Improvement, PowerPoint, Event Management, Project Management, Time Management, Training, Management, Leadership
Education
Massasoit Community College
Assoc., Hotel / Rest. Business Mngt
Charlesgate Realty Group May 2013 - Present
Grand Circle Corporation August 2012 - May 2013
IES Cardenal Cisneros August 2011 - June 2012
Xanterra Parks & Resorts May 2011 - August 2011
Skills
Spanish, Negotiation, Sales, Time Management, Teaching, Patience, Management, Residential Leasing, Communication Skills, Customer Service, Editing, Microsoft Excel, Facebook, PowerPoint, Public Speaking, Research, Social Media
Education
Hampshire College 2007 — 2011
Bachelor of Arts (BA), Latin American Studies
Longmeadow High School 2003 — 2007
Independent October 2012 - Present
KieranTimberlake March 2013 - August 2015
U.S. Department of State August 2011 - June 2012
Grand Circle Corporation April 2008 - August 2011
Experience, Inc. January 2007 - April 2008
Emerson College 2003 - 2007
Royal Thai Scholar Orientation Program June 2006 - August 2006
The American School in London 2002 - 2002
Best American Travel Writing 2002 - 2002
Skills
Copywriting, Copy Editing, Blogging, Editing, Creative Writing, Proofreading, Web Content, Social Media, Press Releases, Editorial, Facebook, Public Relations, Journalism, Social Media Marketing, Publications, Content Strategy, Wordpress, Publishing, Literature, Social Networking, Teaching, Teaching English as a..., International Education, Study Abroad Programs, Travel Writing, Adventure Travel, Travel Marketing, Newsletters, Content Management, Magazines, Marketing Communications, Nonprofits
Education
Emerson College 2003 — 2007
Master of Fine Arts (M.F.A.), Writing, Literature & Publishing (Concentration: Nonfiction)
The College of William and Mary 1997 — 2001
Bachelor of Arts, English literature
Scuola Lorenzo de' Medici, Florence, Italy 2000 — 2000
Italian language, literature, and film program
Grand Circle Corporation December 2012 - Present
TJX February 2011 - December 2012
TJX December 2009 - July 2011
PTC 2007 - January 2010
Parametric Technology Corporation March 2006 - October 2007
Skills
Human Resources, HRIS, Oracle 9i, Ultimate Software..., Applicant Tracking..., Employee Relations, Benefits Administration, Performance Management, Employee Benefits, Talent Management
Education
Northeastern University 2004 — 2010
MS, Leadership
University of Massachusetts at Amherst - Isenberg School of Management 1998 — 2002
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
University of Massachusetts, Amherst 1998 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Grand Circle Corporation Director of Customer ExperienceGrand Circle CorporationJanuary 2014 - Present
Grand Circle Travel 2002 - Present
Medibank Private 1999 - 2000
Grand Circle Corporation 1996 - 1999
Staples 1994 - 1996
Filene's 1991 - 1993
Skills
Database Marketing, Direct Marketing, Email Marketing, Segmentation, Multi-channel Marketing, Customer Acquisition, Lead Generation, Advertising, Product Marketing, Analytics, Integrated Marketing, Direct Mail
Education
European University 1993 — 1994
MBA, International Business
Isenberg School of Management, UMass Amherst 1986 — 1990
TourMatters May 2014 - Present
Athleta February 2014 - March 2015
United South End Settlements September 2013 - May 2014
Women's Lunch Place July 2013 - May 2014
Vantage Deluxe World Travel 2010 - 2013
Centre Street Solutions 2008 - 2010
Grand Circle Corporation 2002 - 2008
Grand Circle Corporation 2007 - 2007
Grand Circle Corporation 2005 - 2007
Grand Circle Corporation 2003 - 2005
Skills
Leadership, Travel, Editing, Writing, Travel Writing, Feature Articles, Journalism, Management, Process Improvement, Training, Program Management, Customer Satisfaction, Customer Service, Staff Development, Analysis, Human Resources, Sales, Strategic Planning, Coaching, Account Management, Policy, Root Cause Analysis, Team Building, Leadership Development, Project Management, Employee Relations, Performance Management
Education
Northeastern University 2007 — 2010
MBA
Emerson College 2000 — 2000
Lehigh University 1988 — 1992
B.A.
Grand Circle Corporation Senior CopywriterGrand Circle Foundation2005 - 2010
Grand Circle Travel 2005 - 2006
Grand Circle Travel 2002 - 2004
Grand Circle Travel 2001 - 2002
Skills
Marketing Communications, Newsletters, Management, Direct Marketing, Editing
Education
Emerson College 1996 — 2000
BOLD & Co and Nobull August 2015 - Present
Home June 2008 - August 2015
Pacific Maritime Association August 2004 - May 2008
Grand Circle Corporation August 2002 - May 2004
FactSet Research Systems January 2001 - July 2002
Skills
Forecasting, Financial Reporting, Cash Management, Accounting, Budgets, Microsoft Excel, Process Improvement, Microsoft Word, PowerPoint, GAAP, Strategic Planning, Leadership, Customer Service, Microsoft Office, General Ledger, Investments, Teamwork, Financial Analysis, Account Reconciliation, Project Management
Education
Miami University 1992 — 1996
BS, Accounting
Miami University Luxembourg 1994 — 1994
Bachelor of Science (BS), Economics
Grand Circle Corporation January 2004 - Present
New England Council 1989 - 1992
Education
Regis College 1978 — 1982
Bachelor of Arts, Psychology
Harvard Extension School
Harvard Extension School
Northeastern University
Master of Arts, English
Connect Realty Online December 2013 - Present
ZAZ Restaurant & Catering 2012 - January 2013
Grand Circle Corporation 2010 - 2012
Skills
Advertising, Social Media Marketing, Marketing Communications, Account Management, Integrated Marketing, Social Media, Marketing Strategy, Marketing, Email Marketing, Digital Strategy, Direct Marketing, Event Management, Social Networking, Copywriting, Project Management, Event Planning
Education
University of Massachusetts at Amherst - Isenberg School of Management 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
University of Massachusetts, Amherst 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
Port Media Group November 2010 - Present
Robert F. Kennedy Children's Action Corps December 2007 - November 2010
Grand Circle Corporation June 2007 - November 2007
Education
Franklin Pierce University 2002 — 2006
Bachelor of Arts, Mass Communication - Journalism
DIRECTV March 2008 - Present
Sallie Mae August 2005 - March 2008
Grand Circle Corporation September 2003 - August 2005
Hill Holliday May 2002 - September 2003
Scudder Investments February 1996 - March 2002
Mercer Management Consulting 1994 - 1996
Frontier Science 1992 - 1994
Skills
Access, Database Marketing, Online Advertising, Analytics, Project Management, E-commerce, SQL, Financial Services, Analysis, Strategy, Call Center, Market Research, Segmentation, Direct Marketing, Databases, Web Analytics
Education
Iowa State University 1990 — 1992
Masters, Statistics
University of Pittsburgh 1986 — 1990
Bachelors, Mathematics
University of Massachusetts Lowell June 2011 - Present
Boston Children's Hospital January 2010 - June 2011
The Wagner Law Group August 2008 - January 2010
Agri-Mark, Inc. October 2007 - August 2008
Hallmark Health System, Inc. 1996 - 2007
Lawrence Memorial Hospital of Medford 1996 - 1997
Smith & Nephew 1990 - 1996
Grand Circle Corporation 1987 - 1990
Yankee Bank July 1987 - October 1987
Arbor Associates 1984 - June 1987
Skills
Compensation, Employee Benefits, Benefits, HR Policies, Deferred Compensation, Human Resources, Healthcare, Employee Relations, HRIS, Negotiation, Personnel Management, Executive Pay, Employment Law, Mergers & Acquisitions, Management, Administration, Payroll, Talent Acquisition
Education
Massachusetts School of Law 2005 — 2008
J.D.
Northeastern University
B.S.
University of Massachusetts Boston
MBA
Sun Life Financial September 2013 - Present
Grand Circle Corporation August 2009 - August 2013
Starwood Hotels & Resorts September 2007 - December 2009
Perot Systems August 2006 - September 2007
EMC January 2004 - August 2006
TASC 2002 - 2006
EMC October 1998 - January 2004
Sunlife of Canada 1993 - 1996
Sun Life Financial 1993 - 1996
Skills
Business Intelligence, Microsoft SQL Server, SQL, Business Analysis, Oracle, Data Modeling, Unix, Databases, Disaster Recovery, Requirements Analysis, Business Objects, SDLC, Data Warehousing, Agile Methodologies, Virtualization, Data Analysis, DB2, Visio, CRM, Microstrategy, Web Analytics, Quality Assurance, Master Data Management, SharePoint, Enterprise Architecture, Database Design, Vendor Management, Analytics, Software Project..., Data Integration, Systems Analysis, ETL, Data Quality
Education
Framingham State University 1986 — 1991
BS, Math
Fontbonne 1982 — 1986
Flos June 2014 - Present
Flos October 2012 - June 2014
Francesca’s Espresso Bar Inc, September 2011 - October 2012
Center For Women and Enterprise December 2011 - April 2012
Grand Circle Corporation February 2011 - May 2011
Bodum November 2009 - February 2011
Bodum October 2007 - November 2009
Bodum June 2006 - October 2007
Bodum November 2005 - February 2006
Skills
New Business Development, Supply Chain Management, Netsuite, Project Management, Customer Relations, Key Account Management, Microsoft Office, Conversational in..., Public Speaking, CRM, Process Improvement, Operations Management, Retail, Sales Management, Social Media, Sales, Business Development
Education
Lehigh University - College of Business and Economics 2001 — 2005
BS, Marketing
Grand Circle Corporation April 2013 - August 2015
Ross-Simons 2006 - 2013
Princess House 2004 - 2006
SC Corporation 2003 - 2004
Skills
Copywriting, Creative Direction, Brand Development, Creative Writing, Publishing, Copy Editing, Proofreading, Editing, Content Strategy, Marketing Communications, Direct Mail, Advertising, Email Marketing, Creative Strategy, Public Relations, Catalogs, Adobe Creative Suite, Social Media Marketing, Content Development, Editorial, Social Media, Travel, Blogging
Education
UMass Boston 2002 — 2006
MA, English/Creative Writing
Fordham University 1992 — 1996
BA, English/Communications
Kamer Zucker Abbott December 2005 - Present
Office of the Ramsey County Attorney October 2003 - August 2004
University of Minnesota September 1998 - August 2002
Grand Circle Corporation July 1996 - October 1997
Saga International Holidays, Ltd. May 1993 - July 1996
Education
William Mitchell College of Law 2002 — 2005
J.D., Law
University of Minnesota-Twin Cities 1999 — 2002
B.A., Sociology of Law, Criminology & Deviance
Lasell College 1991 — 1993
Associates in Business, Travel & Tourism Administration
Vantage Deluxe World Travel March 2015 - Present
Montachusett Regional Transit Authority April 2013 - July 2014
American Tower September 2008 - March 2013
Grand Circle Corporation January 2002 - September 2008
Brookstone 1999 - 2001
Filenes 1990 - 1999
Skills
Strategic Planning, Process Improvement, Business Analysis, Forecasting, Accounts Receivable, Management, Budgets, Business Intelligence, Vendor Management, Contract Negotiation, Project Management, Data Warehousing, Business Strategy, Financial Reporting, Financial Analysis, Operations Management, Team Building, Program Management, Leadership, Accounting, Strategy
Education
Harvard University
Bachelor of Liberal Arts, Social Sciences
Master of Liberal Arts, Management Candidate, Finance, Harvard University,
Bachelor of Arts (BA), Strategic Management
Museum of Fine Arts, Boston October 2010 - Present
roberta balder January 2009 - November 2010
Circles October 2007 - January 2009
Grand Circle Corporation May 1985 - May 1986
Howard Johnson Full Service Hotel Group March 1982 - May 1985
Trans National Travel 1977 - 1985
Skills
Online Marketing, Email Marketing, Digital Marketing, Social Media, SEO, Marketing, Public Relations, Market Research, Copywriting, CRM, Competitive Analysis, Start-ups, Customer Service, Entrepreneurship, Management, Leadership
Education
Simmons College - Simmons School of Management 1985 — 1988
MBA, Business
Michigan State University 1971 — 1976
BA, School of Hospitality
Grand Circle Corporation September 2015 - Present
Grand Circle Corporation January 2014 - September 2015
Grand Circle Corporation June 2010 - December 2013
Grand Circle Corporation April 2009 - July 2010
Grand Circle Corporation August 1993 - April 2009
Skills
Oracle, Coaching, Leadership, Management, SDLC, Microsoft SQL Server, Team Building, Project Management, DB2, Business Analysis, SQL, Business Development, Software Project..., Requirements Analysis, CRM, Agile Methodologies, E-commerce, Lotus Notes, Tourism, Process Improvement, Budgets
Education
Massasoit Community College 1990 — 2011
IP, Business, Art
Bose Corporationee] 2009 - Present
Hasbro 2009 - 2009
Grand Circle Corporation June 2004 - October 2008
Houghton Mifflin 2002 - 2004
Quad Graphics January 1999 - January 2001
Skills
Management, Analysis, Direct Marketing, Email Marketing, Integrated Marketing, Direct Mail, Online Advertising, Marketing Strategy, Advertising, Marketing Communications, Copywriting, Procurement, Project Management
Education
Framingham State College 1994 — 1998
Bachelor of Arts (BA), Multi Media Comunications
Kaspersky Lab April 2015 - Present
Kaspersky Lab April 2013 - Present
Boston Globe Media January 2010 - April 2013
Grand Circle Corporation March 2009 - January 2010
Grand Circle Corporation October 2002 - March 2009
Boston SoapWorks March 2005 - March 2008
Deloitte & Touche May 2001 - October 2002
Georgia Career Information Center (GCIC) August 1999 - January 2002
Delta Air Lines March 2001 - May 2001
Aeonware Virtual Shopping Services August 1999 - January 2001
Skills
Copywriting, Creative Direction, Advertising, Marketing Copy, Email Marketing, Leadership, Direct Marketing, Digital Marketing, Online Advertising, Web Content, Social Media, SEO, Publishing, E-commerce, Editing, Press Releases, Marketing, Direct Mail, Radio Advertising, Training, Content Management, Speech Writing, B2B Marketing, B2C marketing, Headline Writing, CMS, Team Leadership
Education
Georgia State University 1999 — 2004
MA, English/Rhetoric
Providence College 1994 — 1998
BA, English, Writing
Bristol Central High School
Holyoke Public Schools September 2015 - Present
CleanSlate Centers December 2014 - September 2015
CleanSlate Centers February 2014 - December 2014
Fazzi Associates, Inc. August 2010 - January 2014
Laura F. Arbeitman, Esq. September 2008 - May 2009
Bennington County State's Attorney's Office July 2006 - January 2008
North Country Medical Courier Service September 2005 - July 2006
Grand Circle Corporation November 2000 - August 2002
Skills
Public Speaking, Legal Research, Legal Writing, Customer Service, Microsoft Office, Policy, Program Management, Editing, PowerPoint, Program Development, Problem Solving, Writing/Wordsmithing, Process Improvement, Teamwork
Education
Vermont Law School 2002 — 2005
JD
Mount Holyoke College 1993 — 1997
BA, Women's Studies
Notre Dame High School 1989 — 1993
HS, n/a
Grand Circle Corporation December 2014 - Present
Adams Media February 2010 - December 2014
Deluxe Corporation October 2009 - February 2010
Hollan Publishing August 2009 - October 2009
Allen Roche Group August 2009 - October 2009
Simmons College Graduate School of Library and Information Science October 2005 - June 2009
Body1, Inc May 2008 - December 2008
A.E. Schwartz & Associates May 2006 - August 2006
Skills
InDesign, Photoshop, CSS, Layout, Microsoft Office, Mac OS X, Dreamweaver, Illustrator, Graphic Design, HTML, Adobe Creative Suite, Mac, Word, Adobe Acrobat, PowerPoint, Typography, Excel, Graphics
Education
Simmons College 2005 — 2009
B.A. Magna Cum Laude
Goldsmiths, University of London 2007 — 2007
Westford Academy 2001 — 2005
Norwegian Cruise Line Holdings April 2015 - Present
Prestige Cruise Holdings August 2012 - March 2015
Tourism Cares June 2012 - August 2012
Grand Circle Corporation October 2009 - December 2011
Grand Circle Corporation January 2009 - December 2011
PGSL-Subsidiary of Grand Circle Corp August 2004 - December 2008
American Express January 1990 - October 1994
Skills
Cruises, Tourism, Pricing, Negotiation, Leadership, Revenue Analysis, Leisure Travel, Leisure, Vacation, Travel Management, Hospitality Industry, Yield Management, Tour Operators, Direct Marketing, International Sales, Food & Beverage, Sales, Incentives, Management, Business Travel, Incentive Travel, Online Travel, Sabre, Travel Planning, Travel Technology
Education
Lesley University
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Massachusetts, Amherst
Bachelor's degree, Hotel/Motel Administration/Management
Davis Financial Services, LLC Vice President, Investment MarketingFleet BankOctober 1996 - December 1999
Saga Holidays March 1995 - October 1996
Grand Circle Corporation October 1992 - November 1994
Fidelity Investments December 1986 - August 1992
BMG Columbia House December 1983 - January 1986
Trans World Airlines July 1978 - December 1983
Education
Harvard Business School 1976 — 1978
MBA, General Management
Wellesley College 1969 — 1974
B.A., Music, Economics
Bourne High School
Fuld + Company September 2012 - Present
Sparkline Digital, LLC March 2012 - September 2012
One to One Global, Inc June 2011 - March 2012
WSP Flack + Kurtz May 2011 - June 2011
Grand Circle Corporation February 2010 - May 2011
Cambridge Systematics October 2007 - September 2009
Hydro-Scape Products, Inc January 2003 - July 2007
Pine Brook Country Club April 2003 - November 2003
Skills
Deltek, Microsoft Excel, GAAP, Cash Management, Budget Process, Forecasting, Account Reconciliation, Collections, Accounts Receivable, Accounts Payable, Revenue Recognition, Time Management, Staff Supervision, Mentoring, Training, Financial Analysis, Financial Reporting, Start-ups, Employee Benefits, Benefits Administration, Cost Management, Adding Skills to..., Microsoft Office, Financial Statements, QuickBooks, Auditing, Variance Analysis
Education
Framingham State University 1999 — 2003
Bachelor's, Accounting
Grand Circle Corporation April 2015 - Present
Boston Pedicab June 2013 - Present
ivivva athletica / lululemon athletica November 2014 - April 2015
Texas Trike Pilots October 2013 - February 2014
City Sports May 2013 - August 2013
Massachusetts General Hospital March 2012 - June 2013
Harvard Vanguard Medical Associates April 2008 - September 2010
Tufts Medical Center April 2007 - June 2008
Norwell Family Medicaine May 2005 - April 2007
Skills
Phlebotomy, Vital Signs, Cpr Certified, BLS, EMR, Hospitals, Customer Service, Epic Systems, Medical Terminology, Patient Safety, Triage, Athletic Apparel, Athletic Footwear, Tourism, Personal Training, Leadership, Sales, EKG, CPR Certified
Education
University of Massachusetts Boston 2010 — 2012
Bachelor of Science (BS), Exercise and Health Science
Massasoit Community College 2004 — 2005
Certificate of Medical Assisting, Medical/Clinical Assistant
Duxbury High 1997 — 2001
High School
Draper Laboratory March 2015 - Present
Schneider Electric January 2014 - March 2015
Bristol-Myers Squibb December 2011 - December 2013
Grand Circle Corporation May 2010 - December 2011
Sappi Fine Paper February 2008 - May 2010
Skills
Forecasting, Financial Analysis, Finance, Financial Reporting, Microsoft Excel, Accounting, Data Analysis, Budget, Financial Modeling, Strategic Planning, Microsoft Office, PowerPoint, Microsoft Word, SAP, Oracle Applications, MicroStrategy Reporting, Microsoft Access, Hyperion Planning, Essbase
Education
Gordon College 2004 — 2007
Accounting and Business Administration
Peking University 2006 — 2006
Tufts Health Plan March 2013 - Present
The TriZetto Group October 2007 - February 2013
Grand Circle Corporation October 2006 - October 2007
Ecolab April 2006 - October 2006
Liberty Mutual Insurance September 2005 - April 2006
Skills
Data Warehousing, Informatica 8.x/7/x, SSIS 2008/2005, Microsoft SQL Server..., Oracle 10g/9i, SSRS, Hyperion Brio, Data Profiling, Performance Tuning, PL/SQL, Java, Stored Procedures, Data Modeling, Informatica, SSIS, Microsoft SQL Server, Oracle, ETL, Hyperion Enterprise, Database Design, T-SQL, Data Integration, DB2, Analysis Services, Requirements Analysis, Data Warehouse..., OLAP, Requirements Gathering, SDLC, Business Intelligence, SQL, Databases, Scrum, Agile Methodologies
Education
Northeastern University 2003 — 2005
Master's degree, Computer systems and Engineering
Jawaharlal Nehru Technological University
Bachelors of technology, Mechanical Engineering
Grand Circle Corporation 2014 - Present
LG-TEK November 2012 - September 2014
The Capital Crave May 2011 - August 2011
Hollow Creek Golf Course May 2009 - August 2010
Skills
Microsoft Office, Data Analysis, Foreign Languages, Social Media, Oral & Written..., Customer-focused Service, Work Well Independently, Prioritize Workload, Team-oriented, Supervisory Experience, Organization, Always Punctual, Creative Solutions, Customer Satisfaction, Committed to..., Project Coordination, Foreign Policy Analysis, Data Research, Microsoft Excel, Mac, PC, PowerPoint development, Written & Oral..., Cross Media Marketing, International Marketing, Customer Service
Education
Miami University 2008 — 2012
Diplomacy and Foreign Affairs, Marketing and History Minors, Interests in U.S. diplomatic and business relations
Miami University Dolibois European Center 2010 — 2010
Middletown High School 2004 — 2008
Pearson Learning Solutions March 2014 - Present
PreMedia Global Pvt. Ltd. October 2010 - Present
Cengage Learning September 2011 - September 2013
Grand Circle Corporation June 2004 - June 2010
Holt McDougal November 2001 - June 2004
Saga Holidays 2000 - 2004
Skills
Publishing, Editorial, Editing, Photography, Photo Research, InDesign, Photos, Art, Brochures, Books, Layout, Content Management, Textbooks, Publications
Education
Emerson College 1995 — 1999
BFA, Writing & Publishing
Grand Circle Corporation June 2009 - Present
Private Professional Egyptology 1988 - 2011
Education
Helwan University Cairo 1983 — 1987
BA, Egyptoloy & Tourism Studies
Seniorlink 2014 - Present
DNV GL 2014 - October 2014
Grand Circle Corporation July 2013 - April 2014
Charles River Apparel October 2012 - May 2013
Sejong University June 2012 - July 2012
ALDO Group August 2008 - January 2011
Salem State University November 2009 - May 2010
Skills
Human Resources, HRIS, Employee Relations, Recruiting, Performance Management, Sourcing, College Recruiting, Microsoft Excel, PowerPoint, Microsoft Office, Customer Service, ADP Payroll, Entrepreneurship, Sales, Fashion Design, Time Management, Management, Employee Training, Social Networking, Outlook, Marketing, Data Entry
Education
Johnson & Wales University Present 2010 — 2013
Bachelor of Science (B.S.), International Business, 3.14
Johnson and Wales University 2010 — 2013
Bachelor of Science (B.S.), International Business, 3.14
Salem State University 2009 — 2010
Business
Connie's Custom Creations 2010 - Present
Public Relations Services, Inc. 1982 - 2005
Grand Circle Corporation 1997 - 2001
Saga Holidays 1996 - 1998
U.S. National Park Service 1992 - 1997
U.S. National Park Service 1992 - 1992
Skills
Press Release Writer, Copywriting, Copy Editing, Promotional Copy, Media Relations, Public Relations, Media Placement, Tour Management, Guided Tours, Tour Planning, Heritage Tourism, Interior Design, Curriculum Design, International Sales, Home Staging, People-oriented, Interactive Storytelling, Hospitality, Public Speaking, Video Editing, Caving, Graphic Design, Illustrator, Surface Pattern Design, Title Design, Branded Environments, Design Production, Icons, Visual Concepts, Physical Computing, Digital Sketching, Design Education, Visual Storytelling, Experience Design, Interactive Creative..., Visual Identity Design, Information Design, Design Thinking, Mobile Design, Visual Design, Design Strategy, Icon Design, Motion Design, Event Management, User Research, Visual Identity, Communication Design, Social Media, Photography, Logo Design
Education
Salem State College 1983 — 1987
Bachelor of Arts (B.A.), Theatre Arts / Media Communications
Massachusetts College of Art 1982 — 1983
Film/Cinema/Video Studies
Grand Circle Corporation September 2011 - Present
Skills
Written Communication, Communication Skills, Leadership Development, Staff Management, Organizational..., Customer Service, Customer Satisfaction, Call Center, Operations Management
Education
Morgan State University 2001 — 2005
Bachelor of Arts (B.A.)
Safdie Architects May 2014 - August 2015
Grand Circle Corporation March 2013 - May 2014
Grand Circle Corporation May 2011 - February 2013
French Cultural Center September 2010 - February 2011
The Boston Language Institute December 2009 - September 2010
Skills
Program Coordination, Supervisory Skills, Travel Arrangements, Negotiation, Customer Service, Leisure Travel, Adventure Travel, Airline Reservations, Amadeus, Microsoft Office, French, Microsoft Word, PowerPoint, Language Services, Microsoft Excel, Call Centers, Coaching, CRM, Amadeus GDS, Editing
Education
Tufts University 2005 — 2009
Bachelor of Arts (BA), French Language and Literature
Institut catholique de Paris 2008 — 2008
Contemporary French Literature
Université Sorbonne Nouvelle (Paris III) 2007 — 2007
Contemporary French Literature
Methuen Public Schools August 2014 - Present
American International College September 2009 - Present
Lawrence Public Schools September 2011 - August 2014
University of Massachusetts Lowell January 2014 - May 2014
Lawrence Public Schools September 2008 - June 2011
Lawrence Public Schools September 2007 - June 2008
Town of Hudson NH September 1995 - June 2007
Northern Essex Community College September 1999 - May 2007
Grand Circle Corporation June 2000 - August 2001
Houghton Mifflin Company July 1999 - May 2000
Skills
Literacy, Special Education, Curriculum Design, Reading, Project Management, Coaching, Reading Comprehension, Data Analysis, Editing, Publishing, Educational Leadership, Teaching, Curriculum Development, Staff Development, Classroom Management, Classroom, Differentiated..., Lesson Planning, Teacher Training, Tutoring, Elementary Education
Education
University of Massachusetts Lowell 2013 — 2019
Doctor of Philosophy (Ph.D.), Research and Evaluation
Fitchburg State University 2008 — 2011
C.A.G.S., Reading/Special Education
Emerson College 2000 — 2000
Certificate, Web Production and Management
Notre Dame College 1997 — 1998
Master's Degree, Curriculum and Instruction
Fitchburg State University 1991 — 1994
Bachelor's Degree, Elementary Education and Teaching