Hanover Insurance
Industry: Insurance company
DescriptionThe Hanover Insurance Group, Inc., based in Worcester, Massachusetts, is one of the oldest continuous businesses in the United States still operating within its original industry. Headquarters: Worcester, Massachusetts, United States CEO: John C. Roche (4 Nov 2017–) Number of employees: 4,600 (2017) Founded: 1852 Subsidiaries: First Allmerica Financial Life Insurance Company,
Hanover Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Hanover Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Hanover Insurance Salaries. You can even request information on how much does Hanover Insurance pay if you want to. Learn about salaries, pros and cons of working for Hanover Insurance directly from the past employees.
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Hanover Insurance Employees
Hanover Insurance 2010 - Present
OneBeacon Insurance 1996 - 2010
Travelers Insurance 1990 - 1996
Hanover Insurance 1985 - 1990
Skills
Workers Compensation, Property & Casualty..., Risk Management, Commercial Insurance, Casualty Insurance, General Insurance, Insurance
Education
New Jersey Institute of Technology 1985 — 1990
Master of Science in Management Engineering, Specialty in Management of Health and Safety
Rutgers University-New Brunswick 1981 — 1985
Bachelor of Science, Mechanical Engineering
BRA Harbor April 2015 - Present
Darlings Agency February 2011 - Present
Eden Destination Weddings June 1991 - March 2015
J C Milliken Agency June 2007 - February 2011
Lynam Agency October 1989 - December 2004
Hanover Insurance May 1987 - October 1989
Sedgwick James of Northern New Engl;and April 1986 - May 1987
North East Insurance Co November 1979 - April 1985
Skills
Insurance, Casualty, Commercial Lines, Commercial Insurance, Property & Casualty..., Workers Compensation, New Business Development, Non-profits, General Liability, Professional Liability, General Insurance, Liability, D&O, Underwriting, Public Speaking, Account Management, Writing, Umbrella, Inland Marine, Employment Practices..., Home, Disability Insurance, Flood Insurance, Renters, Excess, Automobile, Small Business, Customer Service, Surety Bonds, Customer Relations, Umbrella Insurance, Wedding Planning, Claim, Life Insurance, Licensed Property &..., Health Insurance, Brokers, Homeowners, Sales, Claims Management, Marketing, Reinsurance, Motorcycle, Retirement, Agents, Excess & Surplus Lines, Legal Liability, Liability Analysis, Casualty Insurance, Customer Retention
Education
Northeastern University 1972 — 1976
BS, Elementary/Special Education
Belmont High school 1968 — 1971
Farmers Insurance December 2009 - Present
21st Century Insurance July 2003 - February 2010
Hanover Insurance February 1982 - June 2003
Skills
Insurance, Claims, Claims Management, Strategic Planning, Automotive, Insurance Claims, Claim, Property & Casualty..., Process Improvement, Commercial Insurance, Automotive Repair, Risk Management, General Insurance, Workers Compensation, Automobile, Underwriting, Reinsurance, Training, Leadership, Customer Satisfaction, Casualty, Team Building, Vehicles, Account Management, Operations Management, Negotiation, Sales, Sales Management, New Business Development, Coaching, Customer Retention, Customer Service, Sales Process, Business Process..., Business Planning, Marketing, Profit, Motorcycle, Pricing, Executive Management, Sales Operations, Vendor Management, Analysis, Cross-functional Team..., Call Centers, Selling, Team Leadership, Management, Competitive Analysis, Business Development
Education
Northeastern University
Engineering
Foresight Marketing Group, LLC. October 2014 - Present
The FieldEddy Insurance Network December 2011 - Present
Greenleaf Underwriting Managers January 2011 - Present
Draco Insurance Solutions, Inc April 2008 - December 2010
Lancer Insurance Company 2002 - 2008
Hanover Insurance 1995 - 2002
Liberty Mutual Group 1984 - 1995
Skills
Business Strategy, Underwriting, Distribution Management, Distributed Team..., Negotiation, Claim, Investments, Energy, Workers Compensation, Insurance, Start-ups, Employee Benefits, Commercial Lines, Risk Management, Property & Casualty..., Liability, Casualty Insurance, Commercial Insurance, General Insurance, Legal Liability, Program Management, New Business Development
Education
Southern New Hampshire University 1992 — 1994
MBA
University of Massachusetts, Amherst 1980 — 1984
Economics, Statistics/Quantitative Methods
Selective Insurance June 2014 - Present
Selective Insurance 2013 - June 2014
Selective Insurance 2008 - May 2013
Hanover Insurance September 2006 - April 2008
Selective Insurance April 2004 - September 2006
Selective Insurance June 1998 - March 2004
Tri State General Ins Agency 1983 - 1992
Skills
Sales Management, Strategic Thinking, Analytical Acumen, Underwriting, Insurance, Commercial Lines, Leadership, Product Development, Profit, Commercial Insurance, Property & Casualty..., Casualty, Small Business, General Insurance, Professional Liability, Workers Compensation, Liability, Legal Liability, Claim, Claims Management, Employment Practices..., Inland Marine, Call Centers, Umbrella Insurance, Brokers, Excess, Sales, D&O, Casualty Insurance
Education
Salisbury University 1981 — 1983
BA, Communications
Transamerica Financial Advisors, Inc. Transamerica Financial Group Division January 2012 - Present
Dale Carnegie of Georgia December 2003 - Present
Dale Carnegie of Georgia November 1998 - January 2014
Good Neighbor Homeless Shelter 2009 - 2012
Prudential Healthcare March 1996 - November 1998
Hanover Insurance November 1988 - March 1995
Skills
Research, Team Building, New Business Development, Leadership Development, Strategic Planning, Coaching, Sales, Change Management, Public Speaking, Program Management, Process Improvement, Contract Negotiation, Team Leadership, Leadership, Training, Budgets, Negotiation, Project Management, Marketing, Management, Account Management, Strategic Financial..., Life Insurance, Investments, Operations Management, Customer Service, Organizational..., Staff Development, Management Consulting, Consulting, Entrepreneurship, Performance Management, Executive Coaching, Sales Management, Strategy
Education
Kennesaw State University - Michael J. Coles College of Business
Bachelors, Marketing
Dave Ramsey
Landmark Education
MS Leadership Class of 2013
Rutherfoord MMA September 2003 - Present
Risk Control Services LLC 2001 - 2003
Berkely Mid-Atlantic 1999 - 2001
Chesapeake Insurance 1996 - 1999
Hanover Insurance 1982 - 1996
CNA Insurance 1980 - 1982
USF&G Insurance 1978 - 1980
Skills
Property & Casualty..., Workers Compensation, Liability, Underwriting, Construction Safety, Risk Assessment, Computer Proficiency
Education
Old Dominion University 1975 — 1977
Bachelor of Science (BS), Civil Engineering Technology
Dell Software (formerly Quest Software) September 2012 - Present
Quest Software April 2000 - September 2012
Pearson Technology Group April 1999 - March 2000
Ogden Corporation September 1997 - April 1999
Group Health Incorporated February 1997 - September 1997
NECA December 1991 - February 1997
Hanover Insurance October 1988 - December 1991
Skills
SAS, Pre-sales, Enterprise Software, Sales, Cloud Computing, Professional Services, SaaS, Virtualization, Solution Selling, ERP, Storage Area Networks, Enterprise Architecture, Unix, Business Intelligence, Sales Enablement, Software Development, Solaris, Databases, Software Industry, Solution Architecture, Disaster Recovery, High Availability, SQL, Data Center, Database Administration, Oracle
Education
Fairleigh Dickinson University-Florham Campus 1992 — 1995
MBA
Rutgers, The State University of New Jersey-New Brunswick 1982 — 1987
BA
St. Joseph's High School 1979 — 1982
PMA Companies June 2014 - Present
City of Middletown, CT (population 49,000) December 1988 - May 2014
Hanover Insurance June 1986 - December 1988
Skills
Risk Management, Claim, Workplace Safety, Workers Compensation, Liability, Employee Benefits, Claim Investigation, Property, Subrogation, Local Government, Claims Resolution, Life Insurance, Term Life Insurance, Workers' Compensation..., Professional Liability
Education
Post University
BS, Business Management
Fresenius Medical Care 2014 - Present
The Hanover Insurance Group 2012 - 2014
Hanover Insurance 2009 - 2012
The Hanover Insurance Group 2005 - 2009
The Hanover Insurance Group 2004 - 2005
Reed Business Information 1998 - 2004
Unifi Communications 1995 - 1998
Raytheon 1988 - 1995
Skills
PMO, Business Analysis, SDLC, Project Management, Resource Management, Integration, Leadership, IT Management, Process Improvement, Vendor Management, Project Portfolio..., Risk Management, Enterprise Architecture, Requirements Gathering, Project Delivery, IT Strategy, Change Management, Information Technology, Software Project..., Governance, Business Requirements, Requirements Analysis, ITIL, Business Process, Business Process..., Outsourcing, Telecommunications, Strategic Planning, Agile Methodologies, Program Management, PMP, Teamwork, Consulting, PMO Design, ITSM, Organizational..., Telecommunications..., IT Service Management
Education
Lesley University
Masters of Science, Management, 3.93 GPA
University of Rhode Island
Bachelor's Degree, Liberal Arts
LOMA March 2008 - Present
State Farm Insurance September 2005 - March 2008
State Farm Insurance November 2004 - September 2005
Hanover Insurance June 2003 - September 2004
Hanover Insurance March 2001 - June 2003
Policy Management Systems Corp (PMSC) September 1999 - March 2001
CNA Insurance Company December 1996 - September 1999
CNA Insurance Company November 1994 - December 1996
CNA Insurance Company March 1991 - November 1994
CNA Insurance November 1989 - March 1991
Skills
Insurance, Property & Casualty..., Strategic Planning, Claims Management, Personal Injury, Liability, Business Process..., Health Insurance, Claim, Management, Underwriting, Reinsurance, Life Insurance, Financial Services, Risk Management, Employee Benefits, Leadership, Fixed Annuities, Business Analysis
Education
Indiana University of Pennsylvania 1978 — 1982
Bachelor of Science, Business Administration; Finance
The Hanover Insurance Group 2012 - Present
Hanover Insurance 2008 - March 2012
Liberty Mutual Insurance March 2000 - October 2007
James Gould & Associates PC May 1995 - March 2000
Skills
Commercial Lines, Casualty, Property & Casualty..., Subrogation, Litigation Management, Liability, Workers Compensation, Liability Analysis, Claim, Claims Management, Product Liability, Insurance, Claim Investigation, Property Damage, Reinsurance, Personal Injury, Insurance Law, Litigation, Commercial Insurance
Education
AMIM 2014 — 2014
AMIM, Inland and ocean marine
Thomas M. Cooley Law School 1992 — 1995
Doctor of Law (JD)
Indiana University Bloomington 1987 — 1991
Bachelor's degree, Criminal Justice
Purdue University 1986 — 1987
Acadia Insurance Company March 1992 - Present
Hanover Insurance April 1989 - March 1992
Skills
Insurance, Team Building, Vendor Management, New Business Development, Project Management, Commercial Insurance, Program Management, Process Improvement, Strategic Planning, Team Leadership, Budget, Product Development, Property & Casualty..., Change Management, Integration, Business Analysis
Education
University of Maine 1982 — 1985
BS
Hobart and William Smith Colleges 1981 — 1982
Penn National Insurance April 2003 - Present
Acadia Insurance 1997 - 2003
Hanover Insurance July 1986 - 1997
Harleysville Insurance February 1984 - July 1986
Maryland Casualty 1981 - 1984
Skills
Insurance, Property & Casualty..., Workers Compensation, Risk Management, Casualty, Commercial Insurance, Claim, Legal Liability, Management, Commercial Lines, Underwriting, Liability, Professional Liability, General Insurance, Risk Assessment, Inland Marine, Liability Analysis, Umbrella Insurance, Brokers, Claims Management, Accident, Risk Analysis, Casualty Insurance
Education
Indiana University of Pennsylvania
BS and MS, Safety
Deloitte September 2013 - Present
CGI January 2013 - September 2013
Nationwide Insurance November 2010 - January 2013
Auto-Owners Insurance January 2009 - October 2010
Nationwide Insurance January 2010 - September 2010
HTC Global Services January 2009 - October 2009
Keane, Inc June 2008 - January 2009
Fidelity Investments June 2006 - May 2008
Fidelity Investments May 2004 - February 2008
Hanover Insurance 2008 - 2008
Skills
Product Owner, Agile Requirement Lead, Agile Coach, Scrum, Certified Scrum Product..., Insurance SME, Agile Methodologies, System Testing, Requirements Gathering, Business Requirements, Oracle, Business Analysis, Quality Assurance, Quality Center, Testing, Visio, Test Planning, Regression Testing, Java Enterprise Edition, UML, SQL, Microsoft SQL Server, Test Cases, Web Applications, Requirements Analysis, Integration, HP Quality Center, Java, User Acceptance Testing, SDLC
Education
Muskingum university 2012 — 2013
MISST, MIS+MBA, CPA4
Lucknow University 2000 — 2003
Masters, Computers
Merrut University 2000 — 2003
Bachelor, Accounting
University of Lucknow 2000 — 2003
Masters of Computers, Computer (IT)
Kendriya Vidyalaya 1985 — 1997
high school, biology
Stream Global Services 2010 - 2014
Stream Global Services 2010 - 2014
The Hanover Insurance Group June 2000 - July 2009
Allmerica Financial 2000 - 2005
Hanover Insurance September 1993 - June 2000
Digital Equipment Corporation November 1986 - September 1993
Skills
Customer Satisfaction, Process Improvement, Telecommunications, Cross-functional Team..., Vendor Management, Project Management, Strategic Planning, Visio, Disaster Recovery, Leadership, ITIL, Management, VoIP, Customer Service, Call Centers, Business Analysis, Wireless, Strategy, Contract Negotiation, Avaya, Program Management, Avaya Technologies, Troubleshooting
Education
Northwood University 1977 — 1979
Associates of Arts, Fashion Merchandising
American Insurance Association November 2007 - Present
Hanover Insurance July 1999 - October 2008
The Travelers Insurance Company 1972 - 1987
Skills
Claims Management, Property & Casualty..., Metrics, Claim, Insurance, Workers Compensation, Liability, Casualty, Commercial Insurance, General Insurance, Litigation Management, Legal Liability, Medicare, Subrogation, Claim Investigation, Commercial Lines, Strategic Planning, Insurance Law, Liability Analysis, Inland Marine, Settlement, Automobile, Professional Liability, Property Damage
Education
Southern New Hampshire University 1978 — 1982
MBA, Management
Merrimack College 1968 — 1972
B.A., Political Science
UMassMemorial Healthcare October 2007 - Present
Fidelity Investments September 2006 - October 2007
Collaborative Consulting September 2006 - 2007
Staples Inc. March 2005 - September 2006
Hanover Insurance October 1997 - March 2005
Fresenius Medical Care July 1994 - October 1997
State Mutual June 1992 - July 1994
Skills
SDLC, Agile, PMO, PMP, Program Management, Change Management, Vendor Management, Requirements Analysis, Strategic Planning, Business Process..., Process Improvement, Requirements Gathering, Agile Methodologies, Quality Assurance, Project Management, Integration, Management, Software Documentation, Disaster Recovery, ITIL, Data Warehousing, Enterprise Architecture, Healthcare Information..., Visio, IT Strategy, Budgets, IT Management, Leadership, Six Sigma, Software Development, Business Analysis, Governance
Education
The George Washington University 2001 — 2002
Master's Certificate, Project Management
Nichols College 1994 — 1998
MBA, Business Administration, Management and Operations
Nichols College 1988 — 1992
BS BA, Economics
Cypress Property & Casualty Insurance Company September 2014 - Present
Federated National Insurance Company November 2011 - March 2014
Hampton Inn & Suites January 2010 - November 2011
Independent Consultant January 2006 - January 2009
National Specialty Underwriters October 2005 - November 2006
Penn Millers Insurance Company January 1996 - October 2005
Hanover Insurance June 1994 - December 1995
Markel Corporation June 1992 - June 1994
Skills
Contract Negotiation, Customer Service, Leadership, New Business Development, Insurance, Sales Operations, Management, Marketing, Sales, Marketing Strategy, Team Building, Business Development, Trade Shows, Business Planning, Cold Calling, Program Management, Analysis, Strategic Partnerships
Education
Radford University - College of Business and Economics 1982 — 1986
BS, Business
Radford University - College of Business and Economics
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Axis Capital May 2010 - Present
The Bottom Line - Catholic Charities 2014 - Present
Hanover Insurance 2007 - May 2010
Willis 2005 - 2007
St. Paul Companies 1998 - 2005
USF&G 1986 - 1998
Skills
Underwriting, Property & Casualty..., Professional Liability, General Insurance, Liability, Casualty, Risk Management, Employee Benefits, Legal Liability, Commercial Insurance, Marketing, Insurance, Workers Compensation, Reinsurance, Commercial Lines, Brokers, Excess, D&O, Employment Practices..., Claims Management, Umbrella Insurance, Claim, Casualty Insurance
Education
Gonzaga University 1980 — 1986
Bachelor of Business Administration (BBA), Management Science and Finance
Hanover Insurance February 2014 - Present
The Hanover Insurance Group 2007 - 2014
The Hanover Insurance Group 2006 - 2007
ExxonMobil February 2003 - 2005
Skills
Investor Relations, Property & Casualty..., Insurance, Financial Modeling, Financial Analysis, Risk Management, Financial Services, Mergers & Acquisitions, Strategic Financial..., Corporate Finance, Corporate Governance, Financial Planning, Capital Markets, Finance, Economics, Portfolio Management, Analysis, Investments
Education
Lomonosov Moscow State University (MSU)
Master of Arts (M.A.), European Literature and Languages
Sciences Po
Master's Degree, International Relations and Affairs
Moscow State Institute of International Relations (University) MFA Russia MGIMO
Master of Arts (MA), International Economic Relations
The Johns Hopkins University
Master of Business Administration (M.B.A.)
Pearson North America April 2014 - Present
Pearson North America June 2011 - April 2014
Mass Mutual Financial Group May 2010 - August 2011
Mass Mutual Financial Group January 2007 - October 2009
Hanover Insurance January 2004 - December 2006
Merrill Lynch Insurance Group May 1993 - January 2002
Spalding Sporting Goods 1985 - 1994
Skills
Process Engineering, Cross-functional Team..., SDLC, Business Process..., Business Requirements, Software Project..., Requirements Gathering, Resource Management, Leadership, Software Documentation, MS Project, Management, Project Management, Process Improvement, Testing, Change Management, Continuous Improvement, Business Analysis, PMO, Project Portfolio..., PMP, Vendor Management, Business Process, Program Management, IT Strategy
Education
Mount Holyoke College
BA, Mathematics, Psychology
Kohl's Department Stores August 2011 - Present
Kohl's Department Stores June 2011 - Present
Kohl's Department Stores June 2010 - June 2011
Hanover Insurance June 2009 - August 2009
Metropolitan Deli & Catering September 2006 - August 2008
Westford Parks & Recreation Department September 2006 - November 2006
Education
University of Massachusetts, Amherst 2007 — 2011
Isenberg School of Management, UMass Amherst
Bachelor of Business Administration, Management
Westford Academy
The Hanover Insurance Group January 2008 - Present
Keane 2002 - Present
The Hanover Insurance Group 1998 - 2010
Hanover Insurance January 2007 - January 2008
Allmerica Financial January 2005 - January 2007
Allmerica Financial January 2003 - January 2005
The Hanover Insurance Group February 1998 - December 2002
New England Testing Labs 1993 - 1998
Revet Laboratories 1990 - 1993
Lycott Laboratory 1988 - 1990
Skills
SDLC, Testing, Software Development, Databases, Oracle, Requirements Gathering, PL/SQL, Requirements Analysis, Business Analysis, DB2, Data Warehousing, Systems Analysis, Business Requirements, SQL, COBOL, Enterprise Architecture, Software Project..., Software Quality..., Programming, Program Management, Quality Center, Websphere, Mainframe, Integration, Software Documentation, ETL, Agile Methodologies, Toad, Data Integration, User Acceptance Testing, Database Design, Visual Basic, Unix, XML, Data Modeling, Microsoft SQL Server, SOA, Exterro application
Education
Framingham State University 1974 — 1978
bs of science, chemistry
Framingham State University 1974 — 1978
Hanover Insurance May 2006 - Present
CNA Personal Insurance/Encompass Ins. 1996 - 2006
Skills
Insurance, Property & Casualty..., Commercial Insurance, Commercial Lines, General Insurance, Team Building, Casualty
Education
Prairie State College 1980 — 1982
Business Administration and Management, General
Grand Rapids Community College 1969 — 1970
Liberal Arts and Sciences/Liberal Studies
Northrop Grumman Corporation March 2015 - Present
Independent Consultant / Contractor July 2013 - January 2015
Oracle February 2005 - June 2013
L-3 Communications March 2003 - June 2004
Northrop Grumman Corporation January 2002 - October 2002
Northrop Grumman Corporation November 2000 - January 2002
INFORMATION SPECTRUM, INC. July 2000 - November 2000
Hanover Insurance April 1987 - June 1997
Skills
Oracle E-Business Suite, Business Analysis, Oracle Applications, Enterprise Software, Requirements Analysis, SDLC, Management, Oracle, Data Warehousing, Enterprise Architecture, Solution Architecture, Business Process, Project Management, Program Management, Analysis, Databases, Business Intelligence, Proposal Writing, Business Development, Proposal, Editing, Financial Analysis, Financial Reporting, Strategic Financial..., Financial Accounting, Security Clearance
Education
John Marshall High School 1974 — 1977
J Sargeant Reynolds Community College 1995 — 1997
Associate of Science (A.S.), Business Administration and Management, General
Virginia Commonwealth University 1977 — 1979
Business Administration and Management, General
Amerisure Insurance January 2014 - Present
The Hartford June 2011 - January 2014
Hanover Insurance August 2010 - June 2011
The Hartford January 2005 - June 2008
Skills
Research, Marketing, Commercial Insurance, Insurance, Sales, Data Analysis, Reinsurance, Underwriting, Risk Management, Commercial Lines, Public Speaking, SPSS, Casualty, Microsoft Office, Financial Modeling, Analysis, Strategic Planning, Negotiation, Property & Casualty..., Policy Analysis, Account Management, Legal Liability, Business Development, Financial Analysis, Program Management, PowerPoint, Inland Marine, Business Analysis, Project Management, Management, Microsoft Excel, Economic Development, Microsoft Word, Photoshop, Marketing Strategy, Portfolio Management, Team Building, Customer Service, Leadership
Education
University of Michigan 2008 — 2010
Master of Urban Planning, Concentration in Economic and Community Development
Oakland University 2000 — 2004
Bachelor of Business Administration, Finance
Worcester Historical Museum 2005 - Present
Athena Diagnostics (ThermoFisher) December 2007 - March 2010
Hanover Insurance 2005 - 2007
Boston Scientific July 1998 - March 2002
Education
Rutgers University-New Brunswick 1978 — 1982
Sweet Claims Company December 2004 - Present
Great American Insurance September 1994 - September 2000
Allstate Insurance April 1994 - September 1994
Hanover Insurance March 1985 - April 1994
Skills
Claims Management, Insurance, Claim, Liability, Property & Casualty..., General Insurance, Commercial Insurance, Professional Liability, Workers Compensation, Legal Liability, Contractors, Casualty, Commercial Lines, Subrogation, Liability Analysis, Reinsurance, Litigation Management, D&O, Excess, Claim Investigation, Inland Marine, Employment Practices..., Casualty Insurance
Education
Moravian College 1979 — 1983
BS, Math and Criminal Justice
Teach For America June 2012 - June 2014
Massachusetts Office of the Attorney General August 2011 - December 2011
Hanover Insurance June 2011 - August 2011
Skills
Financial Modeling, Valuation, Public Speaking, Entrepreneurship, Fundraising, Communication Skills, Educational Leadership, Educational Technology, Microsoft Office, Coaching, Data Analysis, Marketing Strategy, Financial Analysis, Microsoft Excel
Education
University of Massachusetts at Amherst - Isenberg School of Management 2008 — 2012
Bachelor, Business Administration; Finance and Operations Management, and Political Science
University of Massachusetts, Amherst 2008 — 2012
State Farm Insurance July 2010 - Present
Allstate Insurance July 2009 - July 2010
MassMutual May 2003 - April 2009
Post University January 1999 - December 2004
Hanover Insurance August 2000 - April 2003
Education
Quinnipiac University - School of Business 1995 — 2000
MBA
The University of Connecticut
Bachelor of Arts
The Hanover Insurance Group January 2015 - Present
The Hanover Insurance Group November 2011 - January 2014
Hanover Insurance August 2004 - November 2011
Allstate Insurance October 1993 - August 2004
Skills
Property & Casualty..., Underwriting, Insurance, Pricing, Strategic Planning, Financial Analysis, Sales Management, Business Analysis, Casualty, Casualty Insurance, Claims Management, Commercial Insurance, Commercial Lines, Executive Management, General Insurance, Leadership, Liability, Management, Risk Management, Sales Operations, Strategy, Team Building, Workers Compensation
Education
Rider University 1989 — 1993
BS
POMCO Group January 2007 - Present
Brown and Brown Insurance September 2002 - January 2007
Hanover Insurance January 1994 - August 2002
Skills
Property & Casualty..., Claims Management, Workers Compensation, Underwriting, Insurance, Team Building, Claim, Legal Liability, Customer Service, Process Improvement, Liability, Risk Management, Health Insurance, Employee Benefits, Commercial Insurance, Disability Insurance, Brokers, Casualty Insurance
Education
Niagara University 1984 — 1990
BS Business Administration, Commerce
State of Michigan January 2012 - Present
State of Michigan August 2011 - January 2012
Accident Fund Insurance Company of America March 2011 - July 2011
American Physicians Assurance Company January 2002 - November 2010
ProAssurance January 1996 - January 2001
Hanover Insurance January 1988 - January 1996
Hanover Insurance January 1986 - January 1988
Hanover Insurance January 1985 - January 1986
Hanover Insurance January 1984 - January 1985
Skills
Insurance, Underwriting, Workers Compensation, Liability, Strategic Planning, Management, Brokers, Training, Customer Service, Strategy, Medical Malpractice, Healthcare, Commercial Insurance, Product Development, Microsoft Excel
Education
Michigan State University 1973 — 1977
B. A., Marketing
AmWINS Group June 2012 - Present
AmWINS Group November 2009 - October 2011
Hanover Insurance August 2007 - November 2009
Skills
Property & Casualty..., Casualty, Insurance, Commercial Insurance, Excess, Inland Marine, Marketing, Commercial Lines, Liability, Umbrella Insurance, Underwriting, New Business Development, Brokers, Small Business, General Insurance, Workers Compensation, Customer Service, Brokerage, Casualty Insurance
Education
Staples High School 1994 — 1997
General
Southern Connecticut State University
Bachelor of Science, Political Science
Strategic Comp October 2013 - Present
Sedgwick CMS 2011 - 2013
Hanover Insurance January 2008 - November 2011
Hooper Evaluations February 2005 - December 2007
crawford & company 2001 - 2006
Skills
Claims Management, General Liability, Property & Casualty..., Insurance Claims, Workers Compensation, Claims, Commercial Insurance, Liability, Coverage, Accident, Litigation Management, Insurance, Subrogation, Investigation, Adjusting, Risk, Litigation, Risk Mitigation, Investigations, Mediation, Fraud, Risk Management, Medicare, Compensation, Casualty, Commercial Lines, Claim, Legal Liability, General Insurance, Liability Analysis, Managed Care, Personal Injury, Professional Liability, Workers' Compensation..., Casualty Insurance
Education
Northern Michigan University 1996 — 2000
Bachelor's degree, Economics
Pickford High School 1992 — 1996
Diploma
Naughton Insurance Inc. October 1997 - Present
Harleysville Insurance February 1995 - October 1997
Hanover Insurance 1982 - 1993
Skills
Commercial Insurance, Subrogation, Product Liability, Insurance, Litigation, Claim, Claims Management, Liability, Professional Liability, Property & Casualty..., Legal Liability, Commercial Lines, Workers Compensation, Litigation Management, Casualty, Claim Investigation, General Insurance, Reinsurance, Casualty Insurance
Education
Roger Williams University
The Horton Group - Healthcare Practice 2010 - Present
The Horton Group September 1994 - Present
Hanover Insurance April 1992 - September 1994
Education
Loyola University Chicago School of Law 2010 — 2012
MJ Healthcare Law
Keller Graduate School of Management of DeVry University 1999 — 2001
MBA, Finance
University at Albany, SUNY 1987 — 1989
BS, Management
St. Laurence High School 1976 — 1980
Pazar Law October 2008 - Present
Avidyne Corporation February 2007 - October 2008
BBA Group plc October 1996 - February 2007
Burns & Levinson LLP 1995 - 1997
Stone & Webster 1993 - 1995
Raytheon Company 1991 - 1993
Hanover Insurance 1989 - 1991
GZA GeoEnvironmental 1985 - 1989
Skills
Employment Law, Legal Writing, Corporate Law, Intellectual Property, Litigation Management, Product Liability, Due Diligence, Licensing, Commercial Litigation, Employment Contracts, Civil Litigation, Joint Ventures, Litigation, Legal Assistance, Mergers & Acquisitions, Arbitration, Trade Secrets, Dispute Resolution
Education
Vermont Law School 1982 — 1985
JD, Law
Purdue University 1981 — 1983
MS
Purdue University 1977 — 1980
BS
RBS Citizens Financial Group October 2011 - Present
US Trauma Care, LLC September 2010 - September 2011
Raytheon, Inc January 2010 - September 2010
Almonte Fallago Group February 2009 - December 2009
Hanover Insurance December 2007 - February 2009
Bank of America June 2006 - November 2007
Skills
Six Sigma, Insurance, Banking, Compliance, Risk Assessment, International Business, Business Analysis, Management, Process Improvement, Program Management, Team Building, Training, Leadership, Change Management, Risk Management, Project Management, Performance Management, Project Planning, Team Management, Budgets, CRM, Vendor Management
Education
Johnson & Wales University
MBA, Global Business Leadership; International Trade
Johnson & Wales University
BS, International Business; Marketing and Psychology
ACE Private Risk Services September 2013 - Present
ACE Private Risk Services August 2011 - September 2013
Hanover Insurance August 2010 - August 2011
Atlantic Bay Mortgage Group May 2009 - September 2009
Hunting Hills Country Club May 2006 - September 2009
Skills
Customer Service, Microsoft Excel, Financial Analysis, Underwriting, Microsoft Office, Insurance, General Insurance, Property, Leadership, Process Improvement, Business Analysis, Microsoft Word, Liability, Risk Management, Finance, PowerPoint, Umbrella Insurance, Commercial Insurance, Workers Compensation, Analysis, Casualty Insurance
Education
Radford University 2007 — 2010
Bachelor of Business Administration (BBA), Finance
Boston University November 2010 - Present
Edison Mission Energy May 2006 - October 2010
Edison Mission Marketing & Trading May 2006 - October 2010
Hanover Insurance November 2005 - May 2006
Skills
Data Warehousing, Data Modeling, ETL, Informatica, Business Intelligence, Databases, Shell Scripting, Data Integration, PL/SQL, Dimensional Modeling, Oracle, Microsoft SQL Server, SDLC, Database Design, SSIS, SAP IDoc interpretation, SAP Data Integration, PowerExchange CDC for..., PowerExchange for Adabas, MySQL, SQL, Data Mining, Business Objects, Visio
Education
National Institute of Technology Tiruchirappalli 1995 — 1998
M.Tech, Energy Engineering
Madurai Kamaraj University 1989 — 1993
B.Engg, Mechanical Engineering
Fallon Health April 2014 - April 2015
EXL Service October 2011 - December 2012
The Hanover Insurance Group May 2006 - October 2011
Hanover Insurance June 2002 - May 2006
YMCA June 1998 - June 2002
Skills
Writing, Creative Writing, Screenwriter, Organization, Multi Tasking, Microsoft Excel, Internet, Social Media Marketing, Data Analysis, Photoshop, Custom Invitations, Customer Service, Reports, Entertainment Journalism, Outsourcing, Early Childhood..., Public Speaking, Business Process, Software Documentation, Project Management, Process Improvement
Education
Framingham State College
Framingham State University
Endurance American Insurance April 2013 - Present
RLI Inland Marine February 2011 - April 2013
Harleysville Insurance May 2007 - September 2010
Hanover Insurance May 2004 - May 2007
Travelers Insurance December 1999 - May 2004
Kemper Insurance 1999 - 2002
Skills
Inland Marine, Underwriting, Property & Casualty..., Commercial Insurance, Commercial Lines, Legal Liability, Liability, General Insurance, Insurance, Brokers, Liability Analysis, Negotiation, Property, Risk Management
Education
Illinois State University 1997 — 1999
Bachelors, Insurance
Katie School of Insurance, Illinois State University 1997 — 1999
B.A, Insurance
Reed Smith LLP April 2012 - July 2015
Duquesne University School of Law January 2008 - December 2012
Duquesne University School of Law January 2008 - December 2012
Precise, Inc. March 2010 - March 2012
Visual Evidence / E-Discovery LLP January 2009 - February 2010
Hanover Insurance August 1993 - September 1997
Greenbaum, Rowe, Smith & Davis LLP September 1991 - January 1994
IBM January 1986 - August 1989
IBM January 1984 - January 1986
Skills
Legal Research, Biomarker Discovery, Litigation Support, Document Review, Legal Writing, Legal Assistance, Trials, Commercial Litigation, Civil Litigation, Litigation, Intellectual Property, Information Management, Westlaw, Mediation, Courts, Arbitration, Corporate Law
Education
Fordham University School of Law 1989 — 1991
J.D., Law
The College of New Jersey
ikaSystems June 2014 - Present
Fallon Health May 2012 - April 2014
Commonwealth Care Alliance - Clinical Group August 2011 - April 2012
Thermo Fisher Scientific November 2007 - March 2010
City of Worcester January 2007 - June 2007
Hanover Insurance December 2005 - January 2007
Boston Scientific July 1998 - March 2002
Salem Executive Search January 1997 - June 1998
HM Long International June 1995 - April 1996
Skills
Recruiting, Fundraising, Human Resources, Public Speaking, Event Planning, Management, Talent Acquisition, Nonprofits, Community Outreach, Social Media, Healthcare, Public Relations, Employee Relations, Leadership Development, Customer Service, Training, Event Management, Strategic Planning, Employee Benefits, Non-profits, Volunteer Management, Employee Training, Film Production, Community Development, Media Relations, Theatre, Artistry, Spokesperson, Writing, Community Relations, Speech Writing, Press Releases, Special Events, Applicant Tracking..., Employee Engagement
Education
Rutgers University-New Brunswick 1978 — 1982
BA, Liberal Arts and Theater Arts, 3.75 Major
Roger Williams University 1981 — 1981
Theater
Selective Insurance February 2014 - Present
Hanover Insurance January 2006 - February 2014
The Hanover Insurance Group December 1999 - January 2006
The Hanover Insurance Group December 1996 - 1999
Skills
Liability, Property & Casualty..., Large Loss, Claims Management, Insurance, Legal Liability, Operational Planning, Commercial Litigation, Risk Assessment, Project Management, Cross-functional Team..., Litigation, Personal Injury, Subrogation, Litigation Management, Casualty, Commercial Lines, Commercial Insurance, General Insurance, Claim Investigation, Liability Analysis, Claim, Professional Liability
Education
Hampden-Sydney College 1983 — 1987
BA, Economics / German
Hanover Insurance November 2009 - Present
Harleysville Insurance 2007 - 2009
Reliance National 1999 - 2001
Reliance Insurance 1996 - 1999
Chubb 1977 - 1996
Skills
Property & Casualty..., Underwriting, Commercial Lines, Casualty, Commercial Insurance, Inland Marine, Legal Liability, Insurance, Reinsurance, General Insurance, Excess, Property, Umbrella Insurance, Brokers, Claims Management, Insurance Brokerage, Employment Practices..., Litigation Management, Subrogation, Liability Analysis, Claim Investigation, Claim, Disability Insurance, Directors & Officers..., D&O, Insurance Law, Risk Management, Financial Risk, Product Liability, Casualty Insurance
Education
Mercy College 1977 — 1980
BS, Business
DRW Industrial Consulting Inc. February 2013 - Present
Cornhusker Capital April 2010 - Present
Minimally Invasive Vascular Center March 2009 - Present
The John Edward Group, LLC January 2007 - Present
US Treasury January 2010 - December 2010
The Titus Group January 2007 - June 2010
Hanover Insurance September 2009 - April 2010
City of Chicago July 2009 - August 2009
Recycled Energy Development May 2009 - August 2009
The Chicago School of Professional Psychology May 2009 - July 2009
Skills
Business Strategy, Business Development, Financial Analysis, Process Improvement, Program Management, Change Management, Strategic Planning, Analysis, Leadership, Management, Mergers & Acquisitions, Budgets, Human Resources, Training, Project Management, Marketing, Employee Relations, Entrepreneurship, Project Planning, Finance, Leadership Development, Contract Negotiation, Accounting, Coaching, Management Consulting, Strategy, Policy, Proposal Writing, Business Process..., Consulting, Financial Reporting, Business Planning, Auditing, Risk Management, Sales, Strategic Financial..., Start-ups, Executive Management, Business Analysis, Luxury Lifestyle
Education
Regis University 2008 — 2012
MBA, International Finance
PM Study 2009 — 2009
Project Management
EQ at Work 2006 — 2007
EQC, Emotional Intelligence (Certified Trainer)
Illinois Real Estate School 1997 — 1997
Licence, Real Estate Sales
Central
Iowa State University
BBA, Finance and Accounting
PokitDok September 2015 - Present
Self Employed May 2008 - Present
McKesson Provider Technologies May 2011 - July 2015
MetraTech June 2008 - September 2009
Hanover Insurance 2006 - 2007
Ford & Harrison 1997 - 2005
Skills
Human Resources, Sourcing, Recruiting, SDLC
Education
Kennesaw State University - Michael J. Coles College of Business 1999 — 2002
BA, HR
Arthur J. Gallagher 1994 - Present
Captive Resources January 1994 - January 1995
Hanover Insurance March 1987 - May 1994
Interstate Insurance Group an Alliance/Firemans Fund company March 1986 - March 1987
Liberty Mutual December 1979 - March 1987
Skills
Claim, Claims Management, Training, Legal Liability, Commercial Insurance, Risk Management, Workers Compensation, Customer Service, Professional Liability, Insurance, Leadership, Liability, Property & Casualty..., Casualty, Auditing, Captives, Public Liability, Litigation, Product Liability, Negotiation, Underwriting, Claims Handling, Medical Malpractice, Enterprise Risk..., Financial Risk, Employee Benefits, D&O, Property Damage, Excess, Commercial Lines, Directors & Officers..., Self-insured, Health Insurance, Umbrella Insurance, Risk Financing, Employment Practices..., Workers' Compensation..., General Insurance, Inland Marine, Liability Analysis, Alternative Risk, Claim Investigation, Litigation Management, Disability Insurance, Reinsurance, Life Insurance, Insurance Law, Insurance Brokerage, Subrogation, Brokers
Education
Boca ciega
HS, General
Governors State University
CPCU-Masters in Insurance, Business Major-INsurance
Wells Fargo February 2014 - Present
Bank of America May 2013 - December 2013
Travelers November 2012 - January 2013
The Home Depot 2012 - 2013
Save The Children Federation Inc. March 2008 - July 2011
New York Life Insurance Company September 2006 - December 2007
Hanover Insurance January 2006 - September 2006
Patrons Mutual Insurance February 2006 - March 2006
The Hartford May 2004 - November 2005
AARP Insurance Sales September 2003 - May 2004
Skills
Microsoft Excel, Data Cleaning, Department Budgeting, Analysis, Process Improvement, Access, Visio, Microsoft Office, Fundraising, Databases, Leadership, Strategy, SQL, Management, Financial Analysis, Time Management, Strategic Planning, Sales
Education
Quinnipiac University 2014 — 2016
Masters of Science Data Analytics, Data Analytics
Sacred Heart University 2011 — 2015
MBA, Finance
The Citadel 1997 — 2001
Bachelor's degree, International Poitics
Marist College 1996 — 1997
Sacred Heart University
Bachelor of Arts; Masters of Business Administration, Political Science; Finance Concentration
Enterprise Rent-A-Car September 2007 - November 2013
Travelers 1998 - 2007
Royal & SunAlliance 1998 - 2003
Hanover Insurance March 1984 - June 1998
Safeco September 1978 - June 1984
Fishing Tackled Trade News & Camping Industry Magazines April 1971 - September 1978
Skills
Automobile, Marketing, Property & Casualty..., Customer Satisfaction, Customer Service, Operations Management, Sales Management, Team Building, Sales, Account Management
Education
North Park University 1964 — 1968
Bachelor of Arts (B.A.), History and Spanish
Hanover Insurance September 2005 - Present
The Hanover Insurance Group 2003 - Present
Chubb 1994 - 2000
Skills
Data Warehousing, Data Architecture, SDLC, Enterprise Architecture, DB2, Data Modeling, Data Governance, Solution Architecture, Business Intelligence, Requirements Gathering, ETL, Business Requirements, Database Design, Data Integration, Systems Analysis, Informatica, SQL, Java Enterprise Edition, Relational Databases, Visio, Requirements Analysis, Application Architecture, Business Analysis, Data Quality, Business Objects, Oracle, Master Data Management, Software Development, Databases, Data Warehouse..., SOA
Education
New Jersey Institute of Technology 1996 — 2000
M.S, Management
Chartered Property and Casualty Underwriters 1990 — 1996
CPCU, Property and Casualty Insurance
The Citadel 1984 — 1988
B.A., History
Hanover Insurance September 1999 - Present
Allmerica Financial 1999 - Present
Heritage Travel Inc. 1982 - 1995
Skills
SDLC, Technical Support, ITIL, Visio, Troubleshooting, Disaster Recovery, Process Improvement, Active Directory, Vendor Management, SharePoint, IT Service Management, Windows
Education
Salem State University 1978 — 1982
James River Insurance Company May 2015 - Present
Utica National Insurance Group March 2014 - April 2015
Utica National Insurance Group September 2011 - February 2014
Utica National Insurance Group May 2001 - August 2011
Professional Governmental Underwriters October 2000 - April 2001
Selective Insurance June 1997 - October 2000
Hanover Insurance August 1994 - May 1997
Continental Insurance Companies (CIC) November 1992 - August 1994
Utica National Insurance Group July 1987 - November 1992
Markel Corporation October 1985 - June 1987
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Insurance, Brokers, Management, Marketing, New Business Development, Reinsurance, Risk Management, Commercial Lines, Legal Liability, Professional Liability, Workers Compensation, Liability, Casualty, Claim, Employment Practices..., General Insurance, Inland Marine, Strategic Planning, Directors, Operations Management, Directors, Casualty Insurance
Education
Mercer University - Walter F. George School of Law
JD, Law
Strayer University
Diploma, Accounting
University of Virginia
Bachelor of Arts, Economics, American Government
IBM Global Process Services December 2010 - Present
IBM Global Services November 2009 - December 2010
IBM September 2006 - November 2009
Prudential Financial, Inc. June 1999 - September 2006
Prudential Financial October 1996 - June 1999
AIG October 1994 - October 1996
Hanover Insurance 1984 - 1994
Skills
Performance Management, Outsourcing, IT Strategy, Business Process, BPO, Shared Services, Strategy, Service Delivery, Professional Services, Leadership, Project Management, Enterprise Software, Human Resources, Recruiting, Consulting, Personnel Management, HRIS, SAP, Vendor Management, Organizational..., PeopleSoft, Employee Relations, Management, Business Process..., Business Process..., Process Improvement, Program Management, Change Management, CRM, Business Transformation
Education
Gettysburg College 1980 — 1984
BA, Business Administration
Center for Creative Leadership
Certification
Excellus Blue Cross Blue Shield April 2014 - Present
Excellus Blue Cross Blue Shield October 2012 - April 2014
Lifetime Benefit Solutions, Inc. (formerly EBS-RMSCO, Inc.) April 2008 - October 2012
Manth Brownell, Inc. June 2000 - April 2008
National Grange Mutual Insurance Co May 1998 - June 2000
Dresser-Rand November 1996 - May 1998
Hanover Insurance 1987 - 1996
Skills
Leadership Development..., Employee Relations, Employee Engagement, Team Leadership, Communication, Benefits Administration, Talent Acquisition, Performance Improvement, Performance Appraisal, Team Building, Change Management, Leadership Development, 360 Feedback, Human Resources, Executive Coaching, Career Development, Labor Relations, Employee Benefits, Performance Management, Workforce Planning, Succession Planning, HRIS, Onboarding, Recruiting, HR Policies, Organizational..., Organizational..., Employment Law, Personnel Management, Interviews, Talent Management, Organizational Design, Coaching, Deferred Compensation, Leadership, HR Consulting, Applicant Tracking..., Culture Change, Industrial Relations, FMLA, Job Descriptions, Management, Employee Handbooks, Job Evaluation, New Hire Orientations, Job Analysis, Employee Surveys, College Recruiting, Employer Branding, Affirmative Action
Education
Le Moyne College 1979 — 1983
Bachelor of Science (BS), Industrial Relations, Minor in Philosophy
Le Moyne College
BS, Industrial Relations
RT Specialty September 2014 - Present
Quaker Special Risk March 2007 - September 2014
Hanover Insurance September 2005 - January 2007
Commerce Bank 2003 - 2005
Fletcher, Tilton, and Whipple P.C. 1997 - 2003
Skills
Commercial Insurance, Professional Liability, Underwriting, Property, Liability, Property, General Insurance, Umbrella Insurance, Insurance, Legal Liability, Workers Compensation, Brokers, Casualty Insurance, Excess, Microsoft Excel
Education
Worcester State University 1999 — 2003
Lehigh University 1997 — 1999
Engineering
The Hanover Insurance Group October 2014 - Present
The Hanover Insurance Group October 2010 - October 2014
Hanover Insurance March 2008 - October 2010
Salter College August 2007 - January 2008
College of the Holy Cross February 2005 - June 2006
Skills
Property & Casualty..., Commercial Insurance, Claim, Claims Management, Property Damage, Risk Management, Claim Investigation
Education
University of Massachusetts at Amherst - Isenberg School of Management 1982 — 1986
Bachelor of Business Administration, Management
Universal American Corporation September 2005 - Present
The Institute of Internal Auditors January 1996 - Present
Arbella Insurance Group February 1997 - July 2005
Hanover Insurance 1988 - 1997
Skills
Internal Audit, Enterprise Risk..., Sarbanes-Oxley Act, Internal Controls, IT Audit, Sarbanes-Oxley, Auditing, Risk Assessment, Fraud, Risk Management, COSO, Governance, Corporate Governance, Financial Reporting, Financial Risk
Education
Rhode Island College
BA, Anthropology
St Xavier's Academy
University of Rhode Island - College of Business Administration
MBA, Management
Santander Bank, N.A. January 2015 - Present
Direxxis, Inc. February 2014 - January 2015
PricewaterhouseCoopers - Advanced Risk and Compliance Analytics October 2013 - February 2014
BAE Systems: Detica July 2012 - October 2013
Deloitte Financial Advisory Services, LLP July 2011 - August 2012
Norkom Technologies January 2007 - July 2011
Hanover Insurance May 2005 - January 2007
Skills
AML, Financial Risk, Risk Management, Financial Services, Fraud, Business Analysis, Requirements Analysis, Banking, SWIFT payments, Enterprise Risk..., Vendor Management, Business Process..., Predictive Analytics, Oracle, Data Analysis, Requirements Gathering, SDLC, Enterprise Architecture, Quality Assurance
Education
Nichols College 2001 — 2005
BS/BA, Management of Information Systems
iPipeline October 2008 - Present
Siemens Medical Solutions January 2008 - September 2008
Lincoln Financial Group - Employer Markets August 2006 - August 2007
Fidelity Investments August 2000 - June 2006
Commerce Insurance Company April 1990 - February 2000
Hanover Insurance 1979 - 1988
Skills
Business Analysis, Project Management, Management, SDLC, Vendor Management, Requirements Analysis, Business Intelligence, Software Project..., IT Strategy, Requirements Gathering, Insurance, Team Leadership, Business Requirements, Agile Methodologies, Outsourcing
Education
Immaculata University 1967 — 1970
BA, Math-Physics
Archbishop Prendergast HS
Vermont Mutual Insurance Group April 2015 - Present
Vermont Mutual Insurance Group January 2014 - Present
Vermont Mutual Insurance 2012 - December 2013
Vermont Mutual Insurance January 2009 - April 2012
Hanover Insurance April 2008 - December 2008
Houston General Insurnace Exchange August 2006 - December 2007
OneBeacon Insurance 2003 - December 2007
Liberty Mutual 1985 - 2003
Education
Saint Anselm College
Bachelor of Arts (B.A.), Business/Economics
Northshore International Insurance Services, Inc. January 1989 - Present
International Subrogation Management Inc. January 1989 - Present
Hanover Insurance 1986 - 1989
Commerical Union Insurance Company 1983 - 1986
Skills
Insurance, Employee Benefits, Managed Care, TPA, Property & Casualty..., Commercial Insurance, Stop Loss, Health Insurance, Reinsurance, Claim, Claims Management, Excess, Professional Liability, Health Policy, Underwriting, Life Insurance, External Audit, Liability
Education
Plymouth State University 1979 — 1983
Bachelor of Science (B.S.), Business Administration and Management, General
St. John's Prepatory School 1976 — 1979
Arbor Networks February 2008 - Present
NMS Communications October 2004 - January 2008
GE Fanuc March 2002 - October 2004
Intellution February 1995 - March 2002
Hanover Insurance May 1992 - February 1995
MicroAccess Computer Center October 1990 - June 1992
Skills
Microsoft SQL Server, Software Development, XML, Integration, C#, JavaScript, Databases, MySQL, Java, PHP, HTML, ERP, ASP.NET, Security, CRM, Operating Systems, Web Applications
Education
Worcester Polytechnic Institute 1988 — 1991
MS
Worcester State University 1985 — 1987
MS
South China University of Technology 1977 — 1981
BS
Hanover Insurance July 2009 - Present
Hanover Insurance 2009 - 2010
PMA April 1999 - November 2006
ST Paul Insurance April 1998 - April 1999
St. Paul Companies 1998 - 1999
USF&G 1992 - 1997
Education
Florida State University 1974 — 1978
BS, Risk Management and Insurance
Florida State University - College of Business 1974 — 1978
MAPFRE Insurance Company September 1995 - Present
Hanover Insurance May 1987 - September 1995
Massachusetts AAA Insurance Agency, Inc. June 1984 - May 1987
First Investors Corporation June 1982 - May 1987
Seekonk Speedway May 1979 - September 1982
Skills
Management, Underwriting, Policy Analysis, Technical Writing, Data Analysis, Analytic Thinking, Hiring Personnel, Consultation, Negotiation, Sales, Strategic Planning, Property & Casualty..., Workers Compensation, Leadership, Umbrella Insurance, Access, Account Management, Microsoft Office, PowerPoint, Life Insurance, Human Resources, Training, Coaching, Call Centers, Inland Marine, Brokers, Public Speaking, Homeowners, Litigation Management, Analysis, Software Documentation, Claim Investigation, Outlook, Microsoft Excel, SDLC, Liability Analysis
Education
Johnson & Wales University 1979 — 1982
Bachelor of Science, Management
Johnson and Wales University 1979 — 1982
Associate in Science, Business Administration
Philadelphia Insurance Companies January 2004 - Present
Atlantic Mutual 1992 - 2004
Hanover Insurance 1990 - 1993
USF&G 1985 - 1990
Skills
Property & Casualty..., Commercial Insurance, Commercial Lines, Professional Liability, Underwriting, Casualty, D&O, Liability, Workers Compensation, Legal Liability, Employment Practices..., Umbrella Insurance, Liability Analysis, Excess, Inland Marine, Reinsurance, Casualty Insurance
Education
Fort Hays State University 1977 — 1981
Bachelor of Science (BS), Business Administration and Management, General
Commerce Insurance March 1986 - Present
American Commerce Insurance 2004 - 2006
Hanover Insurance August 1976 - March 1986
Education
Nichols College
Senior System Inc December 2008 - Present
The Hanover Insurance Group April 1986 - November 2007
State Mutual Insurance April 1986 - November 2007
Allmerica Financial April 1986 - November 2007
Hanover Insurance 1986 - 2007
Skills
Oracle SQL, DB2, MS Office Suite, Databases, Mainframe, Disaster Recovery, JCL, Visio, Integration, Windows, Oracle, Technical Support, Testing, Troubleshooting, Microsoft Office, SOA, SQL, Software Documentation, Windows Server, Requirements Analysis, SDLC, Vendor Management, Business Analysis
Education
Worcester Polytechnic Institute 1982 — 1984
Computer Science
Jacksonville University 1978 — 1982
BA, Computer Science
Encompass Insurance April 2014 - Present
Encompass Insurance January 2010 - Present
The Four's 2000 - August 2014
Encompass Insurance April 2008 - January 2010
Encompass Insurance August 2002 - November 2008
Encompass Insurance November 2005 - April 2008
Quincy Mutual Fire Insurance November 2001 - August 2002
Hanover Insurance November 1998 - November 2001
CNA Insurance February 1988 - November 1998
Skills
Liability, Litigation, Casualty, Property & Casualty..., Claim, Commercial Lines, Subrogation, Professional Liability, Claims Management, General Insurance, Commercial Insurance, Litigation Management, Workers Compensation, Underwriting, Property Damage, Insurance, Arbitration, Fraud, Claim Investigation, Mediation, Claims Resolution, Insurance Law, Reinsurance, Umbrella Insurance, Claims Handling, Liability Analysis, Casualty Insurance
Education
Quincy College 1988 — 1990
Associates, Business Administration
Newman Preparatory 1983 — 1986
Wells Fargo February 2013 - Present
Wells Fargo September 2011 - February 2013
Wells Fargo/Technisource August 2010 - December 2011
WORLD SAVINGS/WACHOVIA MORTGAGE June 2001 - February 2009
Hanover Insurance October 1994 - January 2000
METROPOLITAN LIFE INSURANCE November 1993 - October 1994
Hanover Insurance November 1992 - November 1993
Hanover Insurance January 1989 - November 1992
Hanover Insurance January 1987 - January 1989
Hanover Insurance January 1985 - January 1987
Skills
Business Analysis, Process Improvement, Program Management, Leadership, SDLC, Budgets, Team Management, Software Documentation, Quality Assurance, Project Management, Change Management, Training, Product Management, Management
Education
Nichols College 1987 — 1991
MBA, Management
Fitchburg State University 1974 — 1978
B.S., Education
Cincinnati Financial Corporation January 2012 - Present
Selective Insurance March 2011 - January 2012
Selective Insurance August 2010 - March 2011
Hanover Insurance July 2006 - March 2010
Safeco 2005 - 2006
Webster Insurance 2004 - 2005
The Hanover Insurance Group July 2001 - October 2004
Housing Authority Insurance Group 1999 - 2000
Skills
Management, Insurance, Commercial Lines, Program Management, Property, Sales, Underwriting, Property, Workers Compensation, Umbrella Insurance, Risk Management, General Insurance, Casualty Insurance, Liability, Legal Liability, Commercial Insurance
Education
Quinnipiac University - School of Business
Associate of Science (A.S.)
Selective Insurance Co. of America 2003 - Present
Hanover Insurance February 1998 - March 2003
Landman Corsi Ballaine & Ford P.C. September 1993 - February 1998
Honorable Marvin Rimm, J.T.C September 1992 - September 1993
Skills
Litigation, Insurance, Casualty, Property Damage, Litigation Support, Trials, Torts, Personal Injury..., Depositions, Alternative Dispute..., Liability, Legal Advice, Courts, Property & Casualty..., Dispute Resolution, Liability Analysis, Construction Law, Automobile Accidents, Civil Litigation, Personal Injury, Arbitration, Mediation, Litigation Management, Insurance Law, Document Review, Defense, Jury Trials, Dispute, Hearings, Product Liability, Accident, Motions
Education
Rutgers University School of Law - Camden 1989 — 1992
J.D. with Honors, Law
Miami University 1985 — 1989
B.A., Political Science
EMC May 2014 - Present
State Street February 2011 - May 2014
Kelly Services RPO Division February 2007 - February 2011
Hanover Insurance 2005 - 2007
Gibbs College 2004 - 2005
Kforce September 2002 - September 2003
Enterprise Car Sales May 2000 - September 2002
Skills
Social Media, Management Consulting, Recruiting, Human Resources, Management, Employee Relations, Process Improvement, Onboarding, Product Management, Consulting, Leadership, Sales, Technical Recruiting, Hiring, HR Consulting, Employee Engagement, Succession Planning, Internet Recruiting, Organizational..., Team Building, CRM, Talent Acquisition, Project Management, Vendor Management, Sourcing, Applicant Tracking..., Taleo, Employee Benefits, College Recruiting, Temporary Placement, Interviews, SDLC, Business Development, Change Management, Workforce Planning, PeopleSoft, Performance Management, Employee Training, Talent Management, Contract Recruitment, Job Fairs, Leadership Development, Executive Search, Personnel Management, Training, Screening Resumes, Coaching, Strategy, Program Management, Accounting
Education
Keene State College 1996 — 2000
BA, Psychology
Fidelity Investments February 2007 - Present
Hanover Insurance November 1997 - December 2006
MetLife November 1994 - November 1997
Skills
Quality Center, SDLC, Agile, Quality Assurance, DB2, Testing, Waterfall, Visio
Education
Rhode Island College
BS, Computer Science
Independent Claim Service, Inc May 2009 - Present
Energy From Heaven - Reiki September 1998 - Present
The Hanover Insurance Group 1986 - 2009
Hanover Insurance October 1986 - May 2008
American Mutual Ins December 1977 - October 1986
Skills
Claim, Insurance, Environmental Law, Claims Management, Subrogation, Legal Liability, Liability, Product Liability, Workers Compensation, Reinsurance, Casualty, Reiki, Commercial Insurance, Management, Property & Casualty...
Education
Northeastern University 1969 — 1974
B.S. Degree, Business Management
OneBeacon Insurance January 1990 - Present
Hanover Insurance 1986 - 1989
Skills
Endeavor, Insurance, Disaster Recovery, Process Improvement, JCL, Project Management, Vendor Management, TSO, Microsoft SQL Server, Mainframe, COBOL, Business Analysis
Education
Massachusetts Maritime Academy 1980 — 1984
eHealthInsurance July 2013 - Present
Banker's Life and Casualty Company July 2011 - July 2013
Philips Lifeline August 2009 - March 2011
Comcast February 2007 - February 2009
Hanover Insurance March 1999 - November 2006
Putnam Investments November 1997 - March 1999
Skills
Workforce Management, Forecasting, Training, Analysis, Sales, Insurance, Life Insurance, Leadership
Education
Quinsigamond Community College
A.S., Business Administration
The Hartford July 2012 - Present
Coventry High School September 2010 - June 2012
East Hartford High School January 2010 - June 2010
Travelers Insurance January 2007 - January 2010
Hanover Insurance August 2005 - December 2006
Providence Washington Insurance Company June 2000 - December 2003
AIPSO June 1999 - May 2000
Skills
Actuarial Science, Predictive Modeling, SAS, Statistical Modeling, R, Insurance, Predictive Analytics, Property & Casualty..., Data Mining, Statistics, SAS programming, Data Analysis, Logistic Regression, Risk Management, Underwriting, Property, Analytics
Education
University of Rhode Island 2004 — 2007
Master of Science (M.S.), Mathematics
Rhode Island College 1993 — 1999
BA, Mathematics & Economics
Hanover Insurance August 2006 - Present
Liberty Mutual January 2000 - August 2006
City of Richmond 1990 - 1996
Skills
Property & Casualty..., Claim, Casualty, Directors & Officers..., Commercial Insurance, Fiduciary, Liability, General Insurance, Liability Analysis, Claim Investigation, Workers Compensation, Underwriting, Commercial Lines, Inland Marine, Employment Practices..., CPCU, Team Building, Insurance, Negotiation, Property Claims, Claims Management, Risk Management, Professional Liability, Reinsurance, Property Damage, Litigation Management, Brokers, Surety Bonds, Legal Liability, Strategic Planning, Excess, Adjustments, Umbrella Insurance
Education
Virginia Commonwealth University 1992 — 1996
B.S., Criminal Justice
Franklin Pierce University
Franklin Pierce University
Franklin Pierce University
Franklin Pierce University
Franklin Pierce University
Chubb and Son April 2011 - Present
Chubb Group of Insurance Companies November 2004 - April 2011
Chubb and Son 1999 - 2004
Hertz Claim Management 1991 - 1993
Selective Insurance 1987 - 1991
Hanover Insurance 1985 - 1987
Skills
Insurance, Litigation Management, Insurance Claims, Claims, Claims Management, General Liability, Liability, Subrogation, Coverage, Casualty, Property & Casualty..., Commercial Lines, General Insurance, Product Liability, Customer Service, Negotiation, Customer Relations, Litigation, Investigation, Settlements, Mentoring, Arbitration, Mediation, Civil Litigation, Claim, Reinsurance, Commercial Insurance, Casualty Insurance, Insurance Law, Legal Liability, Settlement
Education
Moravian College 1983 — 1985
BA
Hanover Insurance August 2011 - Present
Travelers April 2005 - August 2011
The Hartford Insurance Group March 2000 - April 2005
Wells Fargo Bank January 1999 - March 2000
U.S. Department of Justice, U.S. Attorney's Office 1994 - 1998
Skills
Insurance, Strategy, Strategic Financial..., Finance, Management
Education
Howard University 1997 — 1998
MBA, Finance
Howard University 1991 — 1994
BBA, Accounting
Xavier University of Louisiana 1990 — 1991
Accounting
Arc Source July 1994 - September 2008
Hanover Insurance January 1986 - July 1994
Education
North Shore Community College 1970 — 1972
Assoc of Science, Biology, Chemistry
Liberty Mutual December 2011 - Present
UMass Medical School May 2008 - December 2011
Hanover Insurance 2000 - 2008
Skills
Instructional Design, PeopleSoft, Learning Management, Instructor-led Training, Blended Learning, Captivate
Education
University of Massachusetts Boston 2012 — 2014
Instructional Technology Design Certificate (online), Instructional Design, Graduate Degree
Simmons College 1996 — 2000
Bachelor of Arts (B.A.), Business Management
Northampton Community College May 2003 - Present
Northampton Community College January 2013 - Present
Northampton Community College 1996 - 2003
Northampton Community College 1990 - 1996
Hanover Insurance 1985 - 1990
Skills
Career Counseling, Career Assessment, Resume Writing, Strong Interest..., MBTI, Career Services, Job Search Strategies, Interviews, Job Search, Career Development, Student Development, Cover Letters, Higher Education, Interview Preparation, Human Resources, Academic Advising, Student Affairs, Career Management, Adult Education, Student Engagement
Education
Lehigh University 1982 — 1984
M.Ed., Counseling
Moravian College 1979 — 1982
BA, Psychology
MSA April 2001 - May 2014
Hanover Insurance August 1989 - April 2001
Skills
Claim, Claims Management, Insurance, Property & Casualty..., Property Damage, Claim Investigation, Umbrella Insurance, Customer Service, Health Insurance, Litigation Management, Reinsurance, Homeowners, Liability Analysis, Workers Compensation, Subrogation, Account Management, Inland Marine, Negotiation, Commercial Lines, Claims Resolution, Excess, Claims Handling, Process Improvement, Product Liability, Motorcycle, Adjustments, Vendor Management, Commercial Insurance
Education
Northeastern University 1988 — 1989
Associate's degree, Business, Management, Marketing, and Related Support Services
East Coast Aero Tech 1970 — 1972
Associates, Air-Frame and Power-Plant Licensed Tech
Centennial Communications January 1997 - April 2010
Loder, Drew & Associates November 1992 - December 1996
Hanover Insurance 1987 - October 1992
Education
Kean University 1976 — 1983
BS, Management Science concentration in Acctg.
Hanover Insurance June 2003 - Present
The Hanover Insurance Group December 1999 - Present
Skills
Casualty, Underwriting, Umbrella Insurance, Liability, Workers Compensation, Insurance, Inland Marine, Claim, Property Claims, CIC, Property & Casualty..., Automobile, Writing, Member of Toastmasters, Commercial Insurance
Education
Northwestern Michigan College
Fine/Studio Arts, General
Hanover Insurance January 1985 - Present
Skills
Project Management, Insurance, Business Analysis, Change Management, Leadership, Management, Marketing, Marketing Strategy, Process Improvement, Program Management, Strategic Planning, Team Building, Customer Service, Email Marketing, Marketing Communications, Vendor Management
Education
Nichols College
B.S. Business, Managment
Allstate Insurance Co. November 2010 - Present
Allstate Insurance 2002 - March 2010
Hanover Insurance 1985 - 1994
Skills
Claims Management, General Insurance, Property & Casualty..., Insurance, Claim, Liability, Commercial Insurance, Legal Liability, Claim Investigation, Leadership, Process Improvement, Professional Liability, Risk Management, Property Damage
Education
Rutgers, The State University of New Jersey-Newark 1979 — 1983
BA, Enviromental Studies
Nutley Senior High School 1976 — 1979
MAPFRE Insurance 2010 - Present
Kemper, A Unitrin Business 2005 - 2010
New York Life Insurance Company 2004 - 2005
Hanover Insurance 2000 - 2004
Zurich Insurance 1993 - 2000
Zurich Insurance 1992 - 1993
Zurich Insurance 1990 - 1992
Aetna Life & Casualty 1985 - 1990
Aetna Life & Casualty 1983 - 1985
Skills
General Insurance, Casualty Insurance, Commercial Insurance, Property & Casualty..., Marketing, Product Management, Leadership, Training, Sales, Management, Business Development, Strategy, Insurance, Liability
Education
Michigan State University
BA, Business
CT FAIR Plan October 2010 - Present
Hanover Insurance 1989 - 2009
Hanover Insurance 1995 - 2004
Skills
Insurance, Underwriting, Property & Casualty..., Management, Claim, Business Intelligence, General Insurance, Workers Compensation, Product Management, Integration, Process Improvement, Vendor Management
Education
Hobart and William Smith Colleges 1972 — 1976
BA, History
GHS
MAPFRE Insurance May 2015 - Present
Global Logic September 2013 - April 2015
FirstBest September 2013 - April 2015
Prestwick Holdings September 2011 - June 2013
Blue Cod Technologies August 2008 - August 2011
Arbella Insurance Group 2000 - 2008
Hanover Insurance 1987 - 1994
Skills
Insurance, Underwriting, Process Improvement, Property & Casualty..., SDLC, Business Analysis, Requirements Analysis, Management, Business Process..., Leadership, Project Management, Analysis, Software Documentation, Risk Management, Business Process, Business Requirements, Software Project..., Vendor Management, IT Strategy, Business Intelligence, Requirements Gathering, Visio, Quality Assurance, General Insurance, Program Management, Enterprise Architecture, CRM, Project Portfolio..., Cross-functional Team..., User Acceptance Testing, Integration, PMP, Commercial Insurance, Agile Methodologies, PMO, Claim, Enterprise Software
Education
Purdue University 1975 — 1979
BS, Management
Zurich North America March 2013 - Present
Liberty Mutual Insurance August 2011 - June 2012
Hanover Insurance June 2006 - August 2011
Old Republic Surety Company January 2000 - June 2006
Skills
Commercial Insurance, Underwriting, Surety Bonds, Surety, Financial Analysis, Customer Service, Microsoft Excel, Brokers, Employment Practices..., Life Insurance, Financial Risk, Microsoft Office
Education
Grambling State University 1991 — 1992
Conner Strong & Buckelew February 2008 - Present
The Graham Company September 1993 - January 2008
St Paul Fire & Marine Insurance Company 1990 - 1993
Hanover Insurance 1984 - 1990
Colonial Penn Insurance Company 1978 - 1984
Skills
Associate in Risk..., Associate in Claims, Insurance, Workers Compensation, Product Liability, Claims Management, Multi-Lines, Professional Liability, Talent Management, Liability, Employee Benefits, Casualty, Subrogation, Litigation Management, Property & Casualty..., Claim, General Insurance, Reinsurance, Risk Management, Process Improvement, Legal Liability, Commercial Insurance, Risk Assessment, Employment Practices..., D&O, Health Insurance, Leadership, Commercial Lines, Brokers, Excess, Casualty Insurance
Education
Philadelphia University
Business
Ravenhill Academy
High School, Academic
Hanover Insurance November 2009 - Present
Progressive Insurance August 2003 - May 2009
Progressive Insurance November 1998 - August 2003
Progressive Insurance April 1996 - November 1998
Education
State University of New York College at Brockport 1991 — 1995
B.S., Criminal Justice
Onondaga Community College 1989 — 1991
A.S., Criminal Justice
Selective Insurance August 1997 - Present
Hanover Insurance August 1991 - August 1997
Skills
Property & Casualty..., Customer Service, Commercial Lines, Underwriting, Commercial Insurance, Insurance, Liability, Casualty Insurance, Casualty, Small Business, Umbrella Insurance, Inland Marine, Workers Compensation, General Insurance, Supervisory Skills, Liability Analysis
Education
Seton Hall University 1980 — 1984
BS in Bus Admin, Finance/Acctg
Selective Insurance Company of America 1999 - Present
Selective Insurnace Company of America 1999 - 2010
Selective Insurance Company of America 2002 - 2006
Cool Insuring Agency 1995 - 1999
Hanover Insurance 1990 - 1995
Kemper Corporation 1987 - 1990
Education
Lyndon State College 1981 — 1986
B.S., Resort Management, A.S. Business Administration
Harleysville Insurance May 2012 - Present
Hanover Insurance April 2004 - May 2012
One Beacon Insurance October 1997 - April 2004
Skills
Property & Casualty..., Casualty, Liability, Commercial Lines, Insurance, Underwriting, General Insurance, Commercial Insurance, New Business Development, Brokers, Sales Management, Umbrella Insurance, CPCU, Sales, Inland Marine, Workers Compensation, Professional Liability, D&O, Legal Liability, Employment Practices..., Claim, Claims Management, Liability Analysis, Excess, Casualty Insurance
Education
Southern New Hampshire University
Business Administration and Management, General
York Risk Services Group May 2012 - Present
Hanover Insurance July 2003 - May 2012
Performance Environmental Services, Inc. June 2001 - July 2003
Skills
Microsoft Excel, Microsoft Word, Insurance, Microsoft Office, Customer Service
Education
Huntington University 1997 — 2001
BS, Business Management/Economics
The Republic Group August 2013 - Present
Hanover Insurance March 2010 - April 2013
The Hanover Insurance Group January 2000 - March 2010
The Hanover Insurance Group September 1990 - January 2000
The Hanover Insurance Group May 1987 - September 1990
The Hanover Insurance Group October 1986 - May 1987
The Hanover Insurance Group January 1982 - October 1986
The Hanover Insurance Group January 1979 - January 1982
Skills
Property & Casualty..., Customer Service
Education
Louisiana State University
General Business
IBM Global Business Services April 2010 - Present
DIRECTV 2015 - 2015
DIRECTV 2015 - 2015
DIRECTV 2015 - 2015
DIRECTV 2015 - 2015
Hanover Insurance June 2009 - April 2010
The Hartford 2007 - 2009
Hartford Life 2006 - 2007
Tata Consultancy Services March 1997 - January 2006
ABSI 2001 - 2003
Skills
Data Warehousing, Data Modeling, Informatica, ETL, Data Integration, Business Intelligence, Data Warehouse..., Business Objects, Metadata Management, SDLC, Master Data Management, Data Governance, Oracle, Solution Architecture, Dimensional Modeling, Erwin, Data Quality, PL/SQL, Data Marts, Business Analysis, Enterprise Architecture, Data Mining, Text Mining, Agile Methodologies, Testing, Data Architecture, Project Management, Analytics, Big Data, Teradata, Architecture, Web Services, Information Management, Siebel, OLAP, DB2, XML, Requirements Gathering, SOA, Database Design, Datastage, Data Migration, EAI, Requirements Analysis, SSIS, Performance Tuning, Unix Shell Scripting, Cognos, OBIEE, Databases
Education
Indian Institute of Technology, Kanpur 1991 — 1997
PhD
University of Hyderabad 1989 — 1991
Master's Degree
Hanover Insurance May 2008 - Present
General Casualty May 2001 - May 2008
Travelers May 1997 - May 2001
Skills
Property & Casualty..., Insurance, Commercial Lines, Underwriting, Commercial Insurance, General Insurance, Professional Liability, Claim, Umbrella Insurance, Casualty, Liability, PowerPoint, Workers Compensation, Claims Management, Fixed Annuities, Employment Practices..., Account Management, Legal Liability, Brokers, D&O, Inland Marine, Risk Management, Sales Management, Reinsurance, Financial Risk, Customer Service, Casualty Insurance
Education
St. Cloud State University 1995 — 1997
BS, Insurance
Minnesota State University, Moorhead 1992 — 1995
Hawthorn School District December 2006 - June 2012
Hanover Insurance May 1995 - July 1998
American Ambassador Casualty Company June 1992 - May 1995
Education
Illinois Wesleyan University 1988 — 1992
BA, Business Administration, French
SimplexGrinnell July 2006 - Present
Tyco Safety Products June 2002 - July 2006
Hanover Insurance 1995 - 2000
Skills
Process Improvement, Team Building, Visio, PeopleSoft, Project Management, Oracle Applications, Microsoft Office, Software Documentation, Strategic Planning, Oracle E-Business Suite, CRM, Cross-functional Team..., Training, Business Analysis, Customer Service, Integration, Salesforce.com, Business Process
Education
Fitchburg State University 2007 — 2009
Bachelor of Science, Business Administration
Mount Wachusett Community College 2003 — 2007
Associate Degree, Business Administration & Computer Graphic Design
Hanover Insurance Director of CL OpsTechnologyHanover InsuranceJanuary 2003 - January 2008
The Hanover Insurance Group January 1999 - 2003
Pilgrim Insurance May 1996 - January 1999
Pilgrim Insurance May 1993 - May 1996
Education
Middlebury College 1988 — 1992
Bachelor of Arts, Economics
Accenture March 2015 - Present
CVS Health August 2014 - March 2015
Cognizant Technology Solutions September 2005 - August 2014
Walgreens-Ecommerce Online March 2010 - July 2014
Walgreens-WHS May 2009 - March 2010
Toyota Motors November 2007 - March 2009
JP Morgan Chase, Private August 2007 - November 2007
Washington Mutual January 2007 - August 2007
Hanover Insurance September 2005 - January 2007
DHL December 2004 - August 2005
Skills
Test Planning, JIRA, Quality Center, Quality Assurance, QTP, Test Cases, Test Management, Software Quality..., Manual Testing, User Acceptance Testing, SDLC, Testing, Agile Methodologies, Defect Tracking, Requirements Analysis, LoadRunner, Selenium, Scrum, Software Project..., SQL, Unix, Requirements Gathering, Agile Project Management, Test Strategy, HP QTP, HP Quality Center, Regression Testing
Education
New York Institute of Technology 1992 — 1997
Bachelors, Management Information System
Hanover Insurance November 2008 - Present
Enterprise Rent-A-Car 2000 - 2008
Skills
Insurance, Claims Management, Commercial Lines, Subrogation, Property Damage, Claim Investigation, Property & Casualty..., Liability Analysis, Automobile Liability, Claims Handling, Liability, Claim, Accident, Product Liability, Litigation Management, Claims Resolution, Insurance Law, Mediation, Litigation, Personal Injury
Education
Michigan State University 1997 — 2001
Logistics, Materials, and Supply Chain Management
Hanover Insurance 2010 - Present
Hanover Insurance 2008 - 2010
Hanover Insurance 1993 - 2008
Education
Rochester Institute of Technology 1983 — 1987
Bachelor, Marketing
Zurich Insurance July 2000 - Present
Zurich Insurance 2000 - 2010
Hanover Insurance 1994 - 2000
Crawford & Company 1994 - 2000
Education
Long Island University 1998 — 2000
MBA, Business
St. Joseph's College 1990 — 1993
BA, Psychology
Maury Donnelly & Parr Inc June 2013 - Present
Applied Systems October 2011 - Present
Applied Systems January 2011 - October 2011
Hanover Insurance August 2009 - August 2010
Travelers Insurance August 2006 - August 2009
Sadler Insurance Agency October 2003 - August 2006
The Hanover Insurance Group 1994 - 2003
MetLife Auto & Home 1988 - 1993
Allstate Insurance 1982 - 1986
Skills
Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Underwriting, Brokers, Salesforce.com, Training, Strategic Planning, Software Documentation, Sales Management, Customer Service, New Business Development, Public Speaking, E-Learning, Claim, Account Management, Employee Training, Editing, Workers Compensation, Sales
Education
Lehigh University - College of Business and Economics 1977 — 1981
BS, Marketing
MDP
Insurance 2009 - Present
Hanover Insurance February 2003 - Present
Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Strategic Planning
Education
Northwestern University
DDS
Rutgers University
Doctor of Law (JD)
AIG August 2011 - Present
Hanover Insurance March 2002 - February 2010
CDI Professional Services and Parsons Group October 2001 - March 2002
Merchants Insurance Group October 2000 - August 2001
Penn National Insurance July 1999 - October 2000
Tokio Marine Management October 1985 - July 1999
Skills
Underwriting, Property & Casualty..., Insurance, Commercial Lines, Workers Compensation, Legal Liability, Umbrella Insurance, General Insurance, Excess, Inland Marine, Liability, Claim, Casualty, Commercial Insurance, Risk Management, Financial Risk, Reinsurance, Brokers, Employment Practices..., Claims Management, Casualty Insurance
Education
The College of Insurance New 1980 — 1981
Rutgers Graduate School - New Brunswick, New Jersey 1976 — 1977
Sociology
Rutgers, The State University of New Jersey-New Brunswick 1972 — 1977
B.A, Sociology
Insurance Institute of America
Hanover Insurance Manager of Treasury Operations and Benefit AccountingAstraZeneca1990 - 2000
Skills
Financial Reporting, Accounting, Insurance, Financial Analysis, Leadership, Cross-functional Team..., Business Analysis, Vendor Management, Training, Process Improvement, Sarbanes-Oxley Act, Business Process...
Education
Nichols College 1987 — 1990
MBA
Hanover Insurance September 2004 - Present
Skills
Liability, Underwriting, Property & Casualty..., Commercial Insurance, Legal Liability, Insurance, Commercial Lines, Professional Liability, Casualty
Education
Iona College 1969 — 1973
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Hanover Insurance July 2000 - Present
Skills
Commercial Insurance, Property & Casualty..., Casualty, General Insurance, Commercial Lines, Liability, Underwriting, Professional Liability, Legal Liability, Umbrella Insurance, Casualty Insurance, Workers Compensation, Insurance, Risk Management, Brokers, Claim, Reinsurance
Education
Marywood University
BS, Business Administration/Accounting
The Hanover Insurance Group September 2015 - Present
Hanover Insurance November 2009 - Present
Travelers Insurance April 2006 - November 2009
Insurance Associates April 2005 - April 2006
Travelers Insurance February 2002 - April 2005
Selective HR Solutions June 2000 - February 2002
Skills
Underwriting, Commercial Insurance, Property & Casualty..., Insurance, Casualty, Professional Liability, Liability, Commercial Lines, General Insurance, Workers Compensation, Legal Liability, Umbrella Insurance, Employment Practices..., Brokers, Analysis, Sales Operations, D&O, Claim, Reinsurance, Small Business, New Business Development, Sales, Inland Marine
Education
George Mason University 1985 — 1989
BS, Economics
Park View 1981 — 1985
College Prep
RLI Insurance Company May 2015 - Present
Liberty Mutual Insurance December 2013 - May 2015
Hanover Insurance September 2007 - November 2013
Firemans Fund Insurance Company April 2005 - September 2007
The Hartford March 1998 - April 2005
The Hartford January 1996 - March 1998
The Hartford January 1995 - January 1996
Skills
Inland Marine, Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Risk Management, Commercial Lines, Problem Solving, General Insurance, Negotiation, Team Building, Product Development, Strategic Planning, Microsoft Office, New Business Development, Pricing, Team Leadership, Transportation, Risk, Financial Analysis, Mentoring, Professional Liability, Workers Compensation, D&O, Brokers, Legal Liability, Reinsurance, Health Insurance, Financial Risk, Claims Management, Liability, Employment Practices..., Casualty, Claim, Umbrella Insurance, Management, Casualty Insurance
Education
Florida Agricultural and Mechanical University 1984 — 1989
BS, Business Administration
Cellular Sales April 2011 - Present
Hanover Insurance May 2007 - December 2009
Education
University of Tennessee-Knoxville - College of Business Administration 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
IBM August 2015 - Present
IBM June 2015 - July 2015
Lenovo November 2014 - March 2015
IBM November 1996 - October 2014
The Hanover Insurance Group August 1993 - August 1996
Hanover Insurance April 1990 - August 1993
SUNY Upstate Medical University January 1988 - April 1990
Skills
Data Center, Disaster Recovery, VMware, Virtualization, Cloud Computing, Unix, System Administration, Servers, Linux, Windows Server, Project Delivery, Security, Red Hat Linux, Active Directory, Infrastructure, Requirements Analysis, Management, Project Management, Vendor Management, Enterprise Architecture, IT Strategy
Education
Rochester Institute of Technology 2009 — 2011
Bachelors, Applied Computing, Aerospace Technology, Telecommunications
Syracuse University 1983 — 1988
Bachelors program, Aerospace Engineering
Account Ability June 2012 - Present
National Evaluation Systems March 2006 - July 2007
Hanover Insurance November 2005 - March 2006
Saint Vincent Hospital March 1992 - January 2004
LFE Industries September 1989 - March 1992
Education
Framingham State University
Master, Education
Worcester State College
Bachelor of Arts, English/ Education
Western World Insurance Group January 2014 - Present
Travelers August 2010 - December 2013
Avis Budget Group August 2001 - June 2010
Hertz 1997 - 2001
Hanover Insurance 1986 - 1989
Skills
Claims Management, Claim, Litigation Management, Liability, Casualty, Legal Liability, Insurance, Property & Casualty..., Litigation, Mediation, Arbitration
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Communication, General
Vanliner Insurance Company January 1993 - Present
Hanover Insurance April 1991 - January 1993
Hanover Insurance January 1987 - April 1991
The Hartford 1979 - 1987
Skills
Workers Compensation, Liability, Claim, Commercial Insurance, Training, Legal Liability, Microsoft Excel, Commercial Lines, Process Improvement, Casualty, Program Management, Professional Liability, Claims Handling, Managed Care, Customer Service, Leadership, System Administration, Reinsurance, Workers' Compensation..., Insurance, Auditing
Education
Southeast Missouri State University 1974 — 1979
Bachelor of Science, Industrial Technology
Hanover Insurance 2006 - June 2010
Hanover Insurance 1998 - 2006
Webster Five Cents Savings Bank 1993 - 1998
Education
Quinsigamond Community College
Certificate, Accounting
Wheaton College (MA)
BA, History
CVS Health April 2015 - Present
Philips Healthcare December 2011 - April 2015
Philips December 2010 - December 2011
Hanover Insurance January 2008 - November 2010
Merrill Lynch January 2007 - June 2007
MFS Investment Management May 2005 - December 2005
Skills
Competitive Analysis, Market Research, Mergers, Product Management, New Business Development, Strategic Planning, Analysis, Strategy Development, Marketing Strategy, Healthcare, PowerPoint, Excel, Market Analysis, Microsoft Office, Process Improvement, Strategy, Cross-functional Team..., Microsoft Excel
Education
Northeastern University 2004 — 2007
BSBA, Finance and Management
Hanover Insurance August 2004 - Present
Travelers February 1998 - August 2004
Skills
Property & Casualty..., Underwriting, Commercial Insurance, Casualty, Commercial Lines, Liability, Professional Liability, Casualty Insurance, Insurance, General Insurance, Workers Compensation, Umbrella Insurance, Risk Management, Brokers, Legal Liability
Education
Le Moyne College
Business
State University of New York College at Oswego
Economics
AmTrust North America March 2013 - Present
Hanover Insurance July 2010 - March 2013
Harleysville June 2007 - July 2010
St Paul F&M August 1999 - June 2007
Travelers Insurance 1997 - 2007
Skills
Underwriting, Inland Marine, Property & Casualty..., Legal Liability, Umbrella Insurance, Professional Liability, Insurance, General Insurance, Reinsurance, Employment Practices..., Brokers
Education
Le Moyne College 1971 — 1975
BA, Economics
Nazareth Academy 1967 — 1971
HS diploma, college prep
North American Marine Underwriters, LLC March 2001 - Present
American International Group March 2000 - March 2001
American International Group May 1994 - February 2000
Hanover Insurance August 1988 - May 1994
Skills
Maritime, Boat, Brokers, General Insurance, Financial Risk, Inland Marine
Education
Simmons College 1984 — 1988
Bachelor of Science, Management
TriNet August 2015 - Present
Pace University 2000 - 2011
Hanover Insurance 1997 - 2000
Greater New York Insurance 1993 - 1997
Skills
Environmental Awareness, Risk Management, Emergency Management, Strategic Planning, Risk Assessment
Education
Mercy College
BS
Westchester Community College
Haggai Institute For Advanced Leadership Training February 2004 - February 2015
ACE Limited, USA July 2001 - January 2004
Hanover Insurance 1995 - 2001
MetLife Prop and Cas Ins Co August 1986 - September 1994
Allstate Insurance 1970 - 1986
Skills
Event Management, Project Management, Change Management, Management Consulting, Negotiation, Windows, Microsoft Office, Strategic Planning, Executive Management, Marketing, Sales Management, Direct Marketing, Quality Management, Hiring Personnel, Team Building, Coaching, Community Outreach, Organizational..., Leadership, Volunteer Management
Education
Northern Arizona University
Geology
University of Southern Mississippi
BS, Geology
Hanover Insurance March 2012 - Present
Borgess Health September 2011 - December 2011
Morning Glory House October 2009 - November 2011
Education
Western Michigan University 2009 — 2011
Interdisciplinary Health Services (IHS), IHS, Hollistic Health
Iowa Central Community College 2008 — 2009
Associate of Arts, Pre-Athletic Training
Hanover Insurance 2006 - 2011
Broadspire October 2003 - December 2005
Lumbermans Mutual Casualty Company- Kemper Insurance Companies September 1978 - September 2003
Education
Montclair State University
University of Miami
Wildwood Ridge Apartments July 2013 - August 2013
Hanover Insurance October 2008 - October 2012
Amerisure Insurance October 2006 - October 2008
Nationwide Insurance September 1988 - August 2006
Arbitration Forums January 1995 - January 2006
Toms River Schools January 1984 - January 1988
Skills
Strong medical..., Self-motivated Team..., Quick Study, Recipient of numerous..., Subrogation, Liability, Claim, Homeowners, Litigation, Mediation
Education
The College of New Jersey 1981 — 1984
Bachelor of Science (BS), Business Teacher Education
Ocean County College 1979 — 1981
AA, Business Teacher Education