Health Alliance Plan
Industry: Company
DescriptionHeadquarters: Detroit, Michigan, United States VP: Derick W. Adams (Human Resources) Founded: 1956 SVP: Margaret Anderson Parent organization: Henry Ford Health System Subsidiaries: HealthPlus of Michigan, Inc.,
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Health Alliance Plan Employees
Health Alliance Plan January 2009 - Present
Henry Ford Health System 2000 - 2008
Health Alliance Plan 1997 - 2008
Skills
Health Promotion, Public Speaking, Community Outreach, Customer Service, Newsletters, Healthcare Management, Healthcare, Access, Healthcare Information..., Data Analysis, Social Media, Event Planning, HIPAA, Event Management
Education
Olivet Nazarene University
Bachelor's degree, Foods, Nutrition, and Wellness Studies, General
Cousino High School in Warren, Michigan 1973 — 1977
Bachelor's degree, Olivet Nazarene University
Macomb Community College
Byram Healthcare September 2014 - Present
Health Alliance Plan September 2011 - December 2011
Lowe's Home Improvement March 2007 - August 2011
Shulman and Kaufman Dental Laboratory January 2005 - January 2007
Skills
Excel, PowerPoint, Microsoft Office 2007, Data Entry, Invoicing, Time Management, Customer Service, Healthcare, Medical Coding, Program Management, Healthcare Management, ICD-9, Microsoft Word, Access, Outlook, Telephone Skills, Customer Satisfaction, Teamwork, Process Scheduler, Microsoft Excel, Medical Terminology, Software Documentation, Office Management, HIPAA, Medical Billing, Receptionist Duties
Education
Eastern Michigan University 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management, 3.21
Henry Ford Community College 2009 — 2012
Associate in Business, Medical Practice/Facility Business Management, 3.7
Humana 2013 - Present
Health Alliance Plan 2013 - Present
Priority Health 2013 - Present
Benefits 365 2013 - Present
ALL RISK INSURANCE May 2012 - Present
DENCAP Dental Plans 2012 - Present
Interfaith Volunteer Caregivers 2012 - Present
Blue Cross Blue Shield of Michigan 2012 - Present
HealthPlus of Michigan 2012 - Present
AARP 2011 - Present
Skills
Mechanical, Troubleshooting, Problem Solving, Health Insurance, Insurance, now offering LifeSecure, Fixed Annuities, Medicare, Sales, Management, Accident, Life Insurance, Disability Insurance, Property & Casualty..., Term Life Insurance, Long-term Care, Whole Life, Small Business, Retirement Planning, Brokers, Underwriting, Commercial Insurance, General Insurance, Claim, Critical Illness, Financial Planners, Long Term Care Insurance, Retirement, 401k, Strategic Financial..., Universal Life, Health Savings Accounts, Medicare Part D, Medicaid, Estate Planning, Investments, Customer Retention, Business, Insurance Brokerage, Financial Planning
Education
Macomb Community College 1977 — 1978
Bach, Art
Henry Ford Community College 1966 — 1971
Journeymen, Mechanical
Stallworth & Associates, PLC 2011 - Present
Michigan Black Caucus Foundation 2007 - 2014
Health Alliance Plan June 2000 - October 2010
Howard & Howard November 1995 - May 2000
Henry Ford Health System 1992 - 1995
Michigan House of Representatives 1988 - 1992
Skills
Business Development, Grassroots Organizing, Event Planning, Speech Writing, Strategic Planning, Legislation, Contract Negotiation, Research, Medicaid, Community Outreach, Public Speaking, Program Management, Healthcare, Policy, Politics, Media Relations, Public Policy, Health Insurance, Non-profits, Legislative Relations, Strategic Communications, Healthcare Consulting, Governmental Affairs, Health Policy, Insurance, Medicare, Coalitions, Business Strategy, State Government, Fundraising, Political Consulting, Crisis Communications, Policy Analysis, Government, Political Campaigns, Public Relations, Legal Writing, Program Development, Nonprofits, Press Releases, Public Affairs, Social Media, Advertising, Economic Development, HIPAA, Healthcare Information..., Grassroots
Education
University of Detroit School of Law 1994 — 1998
JD, Law
Michigan State University 1984 — 1989
Bachelor of Arts, James Madison College
Health Alliance Plan March 2015 - Present
Health Alliance Plan January 2014 - March 2015
Health Alliance Plan May 2010 - December 2013
Benmar Communications September 2009 - May 2010
Henry Ford Health System July 2009 - November 2009
Beaumont Services Company September 2008 - February 2009
Morton Plant Mease Health Care September 2005 - August 2008
Princess Cruises 2005 - 2005
Community Living Services January 2003 - August 2004
Skills
Process Improvement, Six Sigma, Healthcare, Project Management, Continuous Improvement, Lean Thinking, Pega PRPC, Public Speaking, Project Planning, Hospitals, Leadership, Business Process, Budgets, Management, Training, Analysis, Visio
Education
Lawrence Technological University 2010 — 2010
LSSBB - Lean Six Sigma Black Belt Certification
Clearwater Christian College 2000 — 2002
B.A.
Inter City Baptist High School
Hagerstown Community College August 2015 - Present
CVS/Pharmacy July 2000 - Present
Dr. Kaigler and Associates May 2015 - July 2015
Health Alliance Plan March 2012 - April 2015
Family Dentistry August 2009 - April 2015
Henry Ford Macomb Hospital - Warren Campus July 2007 - March 2012
Skills
Pharmacy Operations, Dental Hygiene, Dentistry, Pharmacy Automation, Inventory Management, Continuing Education, Entrepreneurship, Team Leadership, Academia, University Teaching, Clinical Research, Public Health, Patient Education, Public Speaking, Health Education, Pharmacists, Healthcare, CPR Certified, Pharmacy
Education
University of Michigan 2013 — 2015
Master's Degree, Dental Hygiene, 3.85 current cumulative GPA
Macomb Community College 2010 — 2013
Sciences (physics, chemistry, biology), 3.57 cumulative GPA
Ferris State University 2008 — 2010
Bachelor of Science, Dental Hygiene, 3.37 cumulative GPA
Ferris State University 2002 — 2007
Associates of Applied Science, Dental Hygiene, 3.19 cumulative GPA
Baker College October 2009 - Present
The Serafin Group 1976 - 2013
Ford Motor Company January 2012 - May 2012
Chrysler Financial June 1995 - September 2009
State of Michigan November 1994 - April 1995
AAA Auto Club Insurance May 1994 - November 1994
Chrysler Financial May 1993 - May 1994
Arbor Drugs November 1992 - May 1993
Grumman Data Systems/ US Federal Center July 1991 - October 1992
Health Alliance Plan December 1988 - April 1991
Skills
Technical Skills..., EXCEL, PowerPoint,..., VISIO, PACBASE, RPGII,..., PUPS, ChangeMan to..., Oracle DBA and..., , P/C XP & Windows 7..., Brittan Lee (Teradata)..., Honeywell/BULL 9000..., Top-Down, System..., Cobol, CICS, Visual..., Access, HTML, Fortran,..., DMS, JCL, WSF2, UCC7,..., Easytrieve, Stored..., LOANIQ, DB2/VSAM,..., Microsoft Suite of..., PL/1, Assembler, Stored Procedures, Houston Project..., Management, Risk Management, Program Management, SDLC, Analysis, Change Management, Project Management, Project Planning, Requirements Analysis, PMP, MS Project, Microsoft Technologies, Visio, Software Documentation, Databases, DB2, JCL, COBOL
Education
Baker College 2009 — 2013
Bachelors in Computer Science with a Minor in Accounting, Accounting and Computer Science, 3.25
George Washington University 2004 — 2007
Masters Certificate in Project Management (PMP), Project Management, 3.5
SPRING ARBOR COLLEGE, 1991 — 2005
Bachelors of Arts in Management of Human Resources, graduated in 1995., Bachelors of Arts in Management of Human Resources, graduated in 1995., 3.5
Jackson Community College 1984 — 1990
Associates degree in – Applied Arts and Sciences with a Major in Business, Applied Arts and Sciences with a Major in Business, 3.25
JACKSON BUSINESS UNIVERSITY 1980 — 1983
Associates degree in Accounting, Associates degree in Accounting, 3.0
Health Alliance Plan October 2014 - Present
Blue Cross Blue Shield of Michigan January 2014 - September 2014
Blue Cross Blue Shield of Michigan August 2010 - January 2014
Blue Cross Blue Shield of Michigan August 2007 - July 2010
Blue Cross Blue Shield of Michigan August 1997 - July 2007
Skills
Health Insurance, Business Process..., medical informatics, Microsoft Office, Microsoft SQL Server, Healthcare Management, Process Improvement, Analysis, Program Management, Business Analysis, Management, Project Planning, Leadership, SDLC, Business Process, Data Analysis, Requirements Analysis, Strategy
Education
University of Michigan, Ann Arbor 1999 — 2001
Master of Business Administration (MBA), Finance, General
Indian Institute of Technology, Bombay
Master of Science (M.S.), Mathematics
Exusia, Inc. January 2014 - Present
Forthill Analytics May 2012 - Present
Health Alliance Plan October 2012 - February 2014
SunCoke Energy April 2012 - October 2012
IBM Global Business Services July 2010 - May 2012
Hallmark Services Corporation February 2010 - June 2010
Baxter July 2009 - February 2010
HP March 2007 - July 2009
Knightsbridge Solutions October 2005 - March 2007
Wachovia June 2004 - October 2005
Skills
Informatica, Cognos, DB2, Technical Leadership, Data Modeling, Oracle, Data Warehousing, Business Intelligence, Data Integration, Unix, ETL, Databases, Analytics, Performance Tuning, Business Process, Business Analysis, Architectures, OLAP, Architecture
Education
Texas A&M University-Commerce 2000 — 2002
Masters
Manipal Institute of Technology 1994 — 1998
Bachelors in Engineering
Ally Financial Inc. September 2014 - Present
Health Alliance Plan March 2013 - August 2014
Comerica Bank August 2007 - March 2013
Campbell-Ewald July 2006 - August 2007
GMAC Insurance January 2005 - July 2006
Campbell-Ewald Advertising December 2002 - January 2005
Doner Advertising January 2001 - December 2002
Skills
Social Media Marketing, Online Branding, Social Marketing, Social Media, Catalog Marketing, Strategic Planning, Strategy Development, Sports Marketing, Email Marketing, SEM, SEO, Digital Strategy, Collateral Material..., Direct Mail, Event Management, Radio, Financial Institutions, Print Ads, Direct Response..., Publishing, Automotive, Event Planning, Creative Strategy, Integrated Marketing, Marketing Strategy, Marketing, Direct Marketing, B2B, CRM, Brand Management, Digital Marketing, Online Advertising, Advertising, Interactive Marketing, Digital Media, Account Management, Mobile Marketing, Brand Development, Creative Direction
Education
University of Phoenix 2003 — 2005
MBA, Global Communication
Michigan State University 1995 — 2000
B.A., Advertising
Health Alliance Plan April 2008 - Present
Health Alliance Plan March 2006 - March 2008
Health Alliance Plan November 2003 - February 2006
United States Marine Corps May 1996 - April 2004
Health Alliance Plan August 2000 - October 2003
Skills
Risk Management, Underwriting, Acturial Science, Risk Assessment, Rating, Auditing, Medicare, Healthcare, Leadership, Managed Care, HIPAA, Health Insurance, Medicaid, Healthcare Consulting, Disease Management, Healthcare Information..., Health Policy, Insurance, Process Improvement
Education
Harvard Law School
Certification, Program on Negotiation
Northwood University 2001 — 2003
Master of Business Administration (M.B.A.), Leadership & Management
University of Michigan 1996 — 2000
Bachelor's degree, Health Policy Studies
Independent Consultant - Health Care Marketing 2004 - Present
Massachusetts General Hospital 1997 - 2003
Sachs Group July 1995 - September 1997
Health Alliance Plan 1994 - 1995
John Snow, Inc. (JSI) 1989 - 1993
Skills
Healthcare, Focus Groups, Online Moderation, Marketing Strategy, Market Research, Marketing Communications, Business Strategy, Marketing Management
Education
University of Michigan 1993 — 1995
Masters in Health Services Administration, Healthcare Business
Lehigh University 1986 — 1989
Bachelor of Arts (B.A.), English Language and Literature, General
New York Life Insurance Company March 2015 - Present
Health Alliance Plan July 2014 - January 2015
Aetna May 2013 - May 2014
State of Michigan April 2013 - May 2013
United Healthcare August 2011 - November 2012
UnitedHealthcare November 2007 - July 2011
Surefil December 2006 - September 2007
Amway 2001 - 2006
Amway June 1999 - October 2001
Amway August 1998 - December 2000
Skills
Sales Management, Business Strategy, New Business Development, Strategic Planning, Growth Planning, Growth Management, Sales Effectiveness, Medicare, Management, Cross-functional Team..., Business Development, Sales Operations, Insurance, Marketing, Marketing Strategy, Start-ups, Sales, P&L Management, Selling, Team Building, Analysis, B2B, E-commerce, Program Management, Managed Care, Mergers & Acquisitions, Customer Service, Healthcare, Market Research, Product Development, Customer Retention, Leadership, Project Management, Account Management, Business Planning, Contract Negotiation, Health Insurance, Process Improvement, Retail, Strategy, Training, Data Analysis, Competitive Analysis, CRM, Medicaid, Marketing Communications, Six Sigma
Education
Grand Valley State University 2000 — 2002
Master of Business Administration (MBA), Finance and Marketing, 3.6
Michigan State University 1986 — 1991
BS, Engineering
Catholic Central
Catholic Central
SourceHOV September 2015 - Present
Health Alliance Plan September 2014 - September 2015
Aditya Birla Minacs April 2013 - January 2014
Aditya Birla Minacs May 2012 - April 2013
Campbell-Ewald January 2011 - May 2012
BNP Media June 2008 - January 2011
BNP Media June 2007 - June 2008
Accenture January 2007 - June 2007
Accenture September 2002 - December 2006
Skills
IT Strategy, Vendor Management, SDLC, Leadership, Software Project..., Enterprise Architecture, Project Management, Management, Requirements Analysis, IT Operations, IT Management, Offshoring, Program Management, Technical Architecture, Solution Architecture, Business Process..., System Deployment, Management Consulting, Software Development, Cross-functional Team..., Outsourcing, Business Analysis, IT Outsourcing, Strategy, Analytics, E-commerce, IT Service Management, ITIL v3 Foundations...
Education
Saginaw Valley State University 2000 — 2002
B.S., Computer Science
Michigan State University 1994 — 1997
Geology
General Motors February 2014 - Present
General Motors December 2012 - January 2014
Health Alliance Plan April 2012 - December 2012
Health Alliance Plan January 2011 - April 2012
Detroit Medical Center August 2009 - February 2011
Daimler Trucks North America January 2009 - August 2009
Daimler Trucks North America January 2008 - January 2009
DealerTrack Digital Services March 2000 - January 2008
Skills
Access, Lotus Notes, Microsoft Excel, SAP, Visio, PowerPoint, Microsoft Word, Negotiation, Visual Basic, SQL, Sales, Outlook, Marketing, Customer Support, Projects, Databases
Education
Walsh College 2005 — 2007
Bachelor of Business Administration, Marketing, Finance
Macomb Community College 1997 — 2003
Associates of Applied Science, Business
Health Alliance Plan April 2013 - Present
Wayne State University May 2008 - September 2012
Wayne State University December 2003 - September 2008
Pfizer, Ann Arbor 2000 - 2003
Warner Lambert/ Parke-Davis 1998 - 2000
Counseling and Placement Services, Wayne State University August 1989 - August 1998
Redford Township PD January 1982 - July 1988
Skills
Active Directory, Cisco NAC, Crystal Reports, Groundwork Monitor..., Linux, Microsoft Exchange, Microsoft Office 2010, Microsoft SQL Server, Nagios, NICE NVR/DVR Video..., Oracle RDBMS, Perl, PL/SQL, QRadar, Symantec Endpoint..., Toad, Visual C++, VMware ESX, VMware Workstation, Windows 7, Windows XP Pro, Windows Server, Troubleshooting, Network Security, Access, IT Strategy, F5 BigIP, Windows, Security, Networking, Visio, Unix, Information Technology, Office 2010, Databases, System Administration
Education
Wayne State University 1992 — 1998
Master of Arts, Computer Science/BioComputing
Wayne State University 1989 — 1992
Bachelor of Arts, Computer Science
Lawrence Technological University
OptumRx March 2014 - Present
Catamaran September 2009 - Present
Academy of Managed Care Pharmacy April 2013 - March 2014
Academy of Managed Care Pharmacy 2007 - 2010
Boehringer Ingelheim June 2008 - September 2009
Community First Health Plans August 2005 - June 2008
Health Alliance Plan August 2004 - July 2005
FSU/MSU/BCN/IBA Health Plans/Pfizer July 2003 - June 2004
Skills
Formulary development..., Clinical Operations, Managed Care Pharmacy, Clinical Pharmacy, Product Development, Healthcare, Clinical Research, Pharmaceutical Industry, Commercial, Medicaid..., Pharmacy Benefit Man, PBM Claims Processing..., Pharmacy, Registered Pharmacist, Pharmacy Benefit..., Clinical Pharmacology, Health Policy, Leadership, Managed Care, Management, Medicaid, Medicare Part D, Medicine, Pharmacists, Process Improvement, Program Management, Utilization Management
Education
Ferris State University 2001 — 2003
Doctorate, Pharmacy
Ferris State University 1996 — 2001
Bachelors, Pharmacy
Health Alliance Plan April 2013 - Present
Rumba Solutions November 2012 - April 2013
SpartanNash May 2005 - April 2010
Skills
Process Improvement, Customer Service, New Business Development, Microsoft Office, Strategic Planning, Microsoft Word, Training, Team Building, Purchasing, IT Audit, Marketing, Leadership, Sales, Team Leadership, Project Management, Account Management, Troubleshooting, Inventory Control, Management, Software Asset..., Microsoft Excel, Inventory Management, Software Documentation, Customer Satisfaction
Education
Eastern Michigan University
Bachelor of Science, Psychology/Marketing, 3.69
Health Alliance Plan December 2009 - Present
Health Alliance Plan September 2003 - July 2006
Health Alliance Plan December 2000 - September 2003
Henry Ford Health System March 1994 - December 2000
Skills
Healthcare, Healthcare Information..., Visio, Public Health, HIPAA, Project Management, Process Improvement, EMR, Healthcare Management, Healthcare Consulting, Medicare 5-Star, Healthcare Affordability, Health and Wellness..., HEDIS Specifications, MCIR
Education
University of Phoenix 2007 — 2009
Masters of Health Administration, Health/Health Care Administration/Management
Davenport University-Eastern Region 1998 — 2002
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
AMCI May 2014 - March 2015
Brogan & Partners February 2014 - March 2014
Team Detroit March 2013 - February 2014
Shift Digital September 2012 - March 2013
German American Technologies June 2012 - September 2012
Gail & Rice September 2011 - September 2012
Health Alliance Plan May 2011 - December 2011
Prosecuting Attorneys Association of Michigan August 2008 - May 2011
Michigan State University August 2010 - December 2010
Beaumont Hospitals May 2007 - December 2009
Skills
Marketing Management, Corporate Branding, Fitness Training, Advocacy, Consultancy, Social Media Marketing, Negotiation, Public Health, Team Motivator, Promotions, Public Speaking, Public Relations Skills, Public Health Policy, Health Promotion, Wellness Coaching, Social Media, Government Relations, Media Writing, Public Relations, Media Relations, Health, Marketing Communications, Internal Communications, Corporate Communications, Customer Relations, Social Networking, Facebook, Press Releases, Healthcare, Strategic Communications, Digital Marketing, Customer Service, New Media, Brand Management, SEM, Sales, Journalism
Education
Michigan State University 2010 — 2011
Masters, Health and Risk Communication
Michigan State University 2006 — 2009
Bachelor of Arts, Communication
Troy High School
Health Alliance Plan February 2015 - Present
Henry Ford Health System April 2013 - February 2015
Sprint June 2010 - March 2013
Skills
Troubleshooting, Technical Support, Servers, Software Installation, Wireless Networking, Software Documentation, Telecommunications, Windows 7, Windows Server, Data Center, Operating Systems, Application Performance..., Dynatrace, Compuware Vantage
Education
Eastern Michigan University 2004 — 2008
Bachelor of Fine Arts (BFA), Drawing
Graduate School March 2014 - June 2014
Synergis Education, Inc. January 2013 - November 2013
Keller Graduate School of Management April 2010 - January 2013
GlaxoSmithKline August 2000 - April 2010
Health Alliance Plan June 2000 - August 2000
Henry Ford Health System July 1997 - June 2000
Henry Ford Health System July 1995 - July 1997
Skills
Career Counseling, Career Development, Coaching, Team Building, Strategic Planning, Business Development, Employee Training, Contract Negotiation, Project Management, Vendor Relationships, Sales, Interviews, Proactive self-starter, Salesforce.com, Teamwork, Time Management, Integrity, Workshop Facilitation, Sales Presentations, Leadership Development, Budget Monitoring, Organizational..., Training, Leadership, Vendor Relationship..., Resume Writing, Program Management, Management
Education
Michigan State University
Bachelor's degree
Health Alliance Plan February 2013 - Present
General Fasteners Company November 2011 - February 2013
American Community Mutual Insurance Company August 1998 - April 2010
Radio Shack 1985 - 2006
Skills
Customer Service, Insurance, Employee Benefits, Sales, Marketing
Education
Eastern Michigan University
Schoolcraft Community College
PAWS Chicago September 2014 - Present
Washtenaw County Community Support and Treatment Services April 2013 - March 2014
Cancer Support Community September 2012 - January 2013
Health Alliance Plan June 2012 - August 2012
Thembani Primary School July 2010 - November 2010
PAWS Chicago January 2010 - April 2010
Loyola University Chicago April 2009 - December 2009
Skills
Community Outreach, Research, Teamwork, Microsoft Word, PowerPoint, Volunteering, Suicide Assessment, Suicide Intervention, Mental Health Counseling, Psychological Assessment, Group Therapy, Motivational..., Public Speaking, Teaching, eTapestry, Raiser's Edge, Microsoft Office, Microsoft Excel, Customer Service, English, Windows, Outlook
Education
University of Michigan 2012 — 2014
Master of Social Work (MSW), Interpersonal and Mental Health
Loyola University of Chicago 2007 — 2011
Bachelor of Arts (B.A.), Political Science
University of the Western Cape/Universiteit van Wes-Kaapland 2010 — 2010
Leader Dog School for the Blind Foundation May 2012 - Present
Walsh College 2001 - Present
Leader Dog School for the Blind, Rochester Mi 1992 - Present
the Macke group January 2002 - December 2013
CATCH the Sparky Anderson foundation 1994 - January 2011
Leader dog 1986 - 2011
Henry Ford Health System April 1983 - April 2001
Henry Ford Medical Group 1983 - 2000
QuadraMed 1994 - 1999
Health Alliance Plan 1986 - 1999
Skills
Analysis, Finance, Estate Planning, Entrepreneurship, Mergers, Management Consulting, Strategic Planning, Mergers & Acquisitions, Business Planning, Leadership, Strategy, Management, Leadership Development, Investments, Corporate Finance, Governance, Business Strategy, Project Management, Negotiation, Policy, Executive Management, Healthcare, Start-ups, Insurance, Organizational...
Education
DePaul University
BBA, Business administaton
Health Alliance Plan November 2010 - Present
Health Alliance Medical Plans July 2005 - October 2010
Carle Clinic Association 1987 - 2005
Skills
Product Development, Market Research, Medicare, Managed Care, Market Intelligence, HIPAA, Product Management, Health Insurance, Medicaid, Healthcare, Strategic Planning, Healthcare Information..., Insurance, Healthcare Industry, Healthcare Consulting, Process Improvement, Management
Education
Loyola University New Orleans 1982 — 1986
Bach - Bus Admin, Marketing/Management
Henry Ford Health System May 2012 - Present
Health Alliance Plan May 2004 - May 2012
Health Alliance Plan June 2001 - May 2004
SelectCare September 1998 - May 2001
Skills
Microsoft Office, Access, HEDIS, HIPAA, Informatics, Leadership, Software Documentation, Healthcare Consulting, Healthcare Information..., Process Improvement, Data Analysis, Medicine, EMR, Healthcare, Program Management, Managed Care, Quality Management, Health Insurance, Medicare, Healthcare Management, Hospitals, Medicaid, Business Analysis, Quality Assurance, SQL
Education
Marygrove College 1982 — 1983
N/A, Humanities
Oakland Community College 1980 — 1982
Associates Degree, Humanities
Lochbridge November 2014 - Present
Freelance Marketing Professional 2008 - Present
SME Education Foundation February 2013 - November 2014
Health Alliance Plan May 2006 - February 2013
Freelance Professional January 2005 - December 2012
Health Alliance Plan October 2003 - May 2006
Meridian Entertainment 2002 - 2002
Ford Component Sales June 2001 - August 2001
Skills
Advertising, Marketing Communications, Strategic Planning, Marketing, Marketing Strategy, Integrated Marketing, Public Relations, Project Management, Social Media Marketing, Management, Creative Direction, Brand Awareness, Direct Marketing, Adobe Creative Suite, Public Speaking, Event Management, Leadership, Fundraising, Digital Marketing, Copy Editing, Corporate Branding, Graphic Design, Corel Draw, Corel Photopaint, Microsoft CRM, Photography, Email Marketing, Strategy, HTML, Web Content Management, Web Content, Press Releases, Facebook, Digital Media
Education
Eastern Michigan University 2011 — 2013
Master of Science (M.S.), Integrated Marketing Communications
Michigan State University 1999 — 2002
Bachelor of Arts, Advertising
Health Alliance Plan October 1987 - Present
Michigan Credit Union League 1985 - 1987
PR Associates, Inc. 1984 - 1985
Skills
Media Relations, Strategic Communications, Social Media, Marketing Communications, Public Relations, Event Planning
Education
Michigan State University 1979 — 1983
B.A., Advertising, Communications
T-Systems June 2000 - Present
gedas July 2000 - December 2006
AAA Michigan March 1998 - June 2000
Visual Services Inc January 1992 - February 1998
Health Alliance Plan January 1989 - July 1991
Honeywell January 1983 - December 1988
Hindustan Teleprinters Ltd March 1980 - August 1982
Development Consultants Pvt Ltd July 1979 - February 1980
Skills
Integration, Program Management, Business Intelligence, Solution Architecture, Project Management, Software Development, Change Management, Data Center, Data Warehousing, Management, Telecommunications, Enterprise Software, Databases, Testing, Leadership, Automotive, Infrastructure, Mainframe, Business Objects
Education
University of Minnesota-Twin Cities 1982 — 1987
Did not graduate, Coursework for M.S. Computer Science
University of Minnesota - Carlson School of Management 1982 — 1984
M.B.A, Information Systems
Indian Institute of Technology, Madras 1974 — 1979
B.S., Mechanical Engineering
Health Alliance Plan October 2011 - Present
IGI, a division of Immersion Graphics, Inc. June 2009 - February 2010
Alpine Power Systems July 2006 - May 2008
Trader Publishing Company December 2003 - July 2006
Custom Stone Works May 2002 - June 2003
H&R Block 2002 - 2003
Auto Wares July 1999 - May 2002
Skills
Customer Service, Microsoft Excel, Healthcare, HIPAA, Administrative..., Outlook, Customer Satisfaction, Sales Operations, Training, Marketing
Education
Oakland Community College 2012 — 2016
Currently attending, working to earn an, Associate in Business Administration (BUS.ABA)
Dearborn High School 1995 — 1998
Diploma
Financial Services Institute (www.webfsi.net)
Life / Accident and Health Resident Producer License, Life Insurance and Health Insurance, Effective 5/02/2012
Henry Ford Community College
Some College course work completed toward an Associates degree in Business Administration
Health Alliance Plan January 2015 - Present
Angels of Hope January 2012 - Present
Recovery Home Health Care February 2014 - May 2014
McLaren Homecare Group April 2013 - September 2013
McLaren Homecare Group March 2011 - June 2011
Karmanos Cancer Institute June 2010 - March 2011
Chrysler January 2007 - September 2008
Chrysler LLC February 2004 - September 2008
Chrysler February 2004 - September 2008
Chrysler January 2007 - June 2007
Skills
Sales, Management, Team Building, Account Management, Marketing, Strategic Planning, EMR system...
Education
University of Detroit Mercy 2010 — 2011
Masters, Health Services Administration
Eastern Michigan University
BS, Communications
Certified Paralegal/American Institute of Paralegal Studies
Compuware November 2007 - Present
Oakwood Healthcare System October 2011 - Present
Volkswagen Group of America November 2007 - August 2011
Budco 2006 - 2007
Health Alliance Plan 1997 - 2006
Invetech/Detroit Ball Bearing 1997 - 1997
C.U. Processing 1996 - 1996
Kasle Steel 1989 - 1995
Skills
Business Analysis, Integration, Program Management, Agile Methodologies, IT Management, Microsoft SQL Server, Software Development, Oracle, Databases, Data Warehousing, Access, Management, SDLC, Process Improvement, Vendor Management, Visio, ITIL, Requirements Analysis, Enterprise Architecture, Software Project..., IT Strategy, Project Management, Infrastructure, Network Engineering, Database Administration, Testing, SOA
Education
Lee University 1976 — 1980
BA
Henry Ford Community College 1982 — 1984
AS
McClintock High School 1973 — 1976
HS Diploma
Geisinger Health Plan April 2015 - Present
Geisinger Health Plan June 2012 - April 2015
Coventry Health Care September 2001 - June 2012
Health Alliance Plan 1996 - 2000
Skills
Managed Care, Health Insurance, Medicare, Insurance, Underwriting, Healthcare Industry, Employee Benefits, Medicaid, HIPAA, Healthcare, Claim, Provider Relations, Healthcare Management, Long-term Care, Healthcare Information..., Health Savings Accounts, Process Improvement, Health Care Reform, Disease Management
Education
University of Michigan 1998 — 2000
MHSA
Michigan State University 1980 — 1983
B.S., Industrial Psychology
Experis 2002 - Present
Internal Revenue Service 2000 - 2002
Wayne State University 1999 - 2000
Health Alliance Plan 1988 - 1998
Stroh Brewery Co 1985 - 1987
Plante & Moran, PLLC 1983 - 1985
Skills
Accounting, Audit, Management Consulting, Health Insurance, Managed Care, Non-profits, Auditing, Tax, Internal Audit, Nonprofits, Strategic Planning, Financial Reporting, Internal Controls, Finance, Income Tax, Payroll, Accounts Receivable, Cost Accounting, Leadership, Accounts Payable, External Audit
Education
University of Wisconsin-Milwaukee - School of Business Administration 2009 — 2010
Strategic Leadership Series, Leadership Training
Wayne State University Law School 1991 — 1995
J.D.
Marygrove College
Bachelor of Arts, Business - Accounting Major
Health Alliance Plan September 2008 - Present
Ashford Financial February 2008 - August 2008
Health Alliance Plan September 2001 - December 2006
Logansport Memorial Hospital April 1991 - September 2001
Skills
Employee Benefits, Healthcare, HIPAA, Health Insurance, Customer Service, Strategic Planning, Team Building
Education
The American College 2012 — 2013
Certificate in Health Care Reform Studies
Madonna University
HR Management / CEBS Designation
Indiana University Kokomo
Human Resources Magement
Health Alliance Plan July 2015 - Present
Michigan Depression Glass Society February 2015 - Present
Health Alliance Plan June 2013 - June 2015
Arbor Opera Theater August 2010 - August 2013
CU Solutions Group October 2011 - May 2013
Core3 Solutions November 2010 - September 2011
JCI Design December 2007 - September 2010
JD Power and Associates May 2007 - November 2007
iLabs @ The University of Michigan - Dearborn September 2005 - April 2007
Skills
Social Media Marketing, Marketing Strategy, Marketing Communications, Creative Direction, SEO, Social Media, Email Marketing, Marketing, Advertising, Digital Marketing, Integrated Marketing, CRM, Direct Marketing, Online Marketing, Corporate Communications
Education
Eastern Michigan University 2008 — 2010
Masters of Science, Integrated Marketing Communications
University of Michigan-Dearborn 2002 — 2007
BBA, Marketing
Crestwood High School 1998 — 2002
Blue Cross Blue Shield of Michigan February 2012 - Present
Blue Cross Blue Shield of Michigan February 2012 - Present
National Committee for Quality Assurance (NCQA) October 2010 - 2012
Henry Ford Medical Group August 1985 - September 2010
Health Alliance Plan 2000 - August 2010
Blue Cross Blue Shield of Michigan 1997 - 2000
Henry Ford Health System 1985 - 1992
Skills
Healthcare, NCQA Accreditation, Internal Medicine, Healthcare Management, Managed Care, Public Speaking, Strategic Planning, Clinical, Quality Management, Process Improvement, Administration, HEDIS, Teaching, Data Analysis, Disease Management, Provider Relations, Business Strategy, Customer Service, Research, Policy, Home Care, NCQA, Care Management, Medicare, Utilization Management, Health Insurance, Medical Management, Program Development, Credentialing, Patient Safety, Health, Case Management, Healthcare Consulting, Healthcare Quality, Performance Improvement, Mentoring, Nursing, Leadership Development, Case Managment, Clinical Research, Healthcare Information..., Physicians, Health Policy, Quality Improvement, Public Health, Management, HIPAA, Medicine, Hospitals, Medicaid
Education
University of California, San Francisco 1981 — 1984
MD, Internal Medicine UCSF Graduate AOA and top of my class
University of California, San Francisco - School of Medicine 1976 — 1981
M.D., Medicine
Henry Ford Community College 1970 — 1972
A.D., Nursing
Ford Motor Company June 2013 - Present
Ford Motor Company August 2002 - May 2013
IBM July 2000 - August 2002
Health Alliance Plan December 1997 - July 2000
Skills
SDLC, Requirements Gathering, ITIL, Business Analysis, Software Development, Requirements Analysis, Visio, Process Improvement, Systems Analysis, Data Analysis, Testing, SharePoint, Integration, Software Project..., Microsoft SQL Server, SQL, Databases, Oracle, Data Warehousing, PowerDesigner, Cognos, IT Service Management
Education
University of Toledo 1982 — 1986
MBA, Information Technology
Eastern Michigan University 1977 — 1982
BME, Music Education
Health Alliance Plan June 2015 - Present
Blue Cross Blue Shield of Michigan May 2014 - June 2015
University of Michigan School of Public Health September 2012 - April 2014
Medical Advantage Group May 2013 - August 2013
American Red Cross of Washtenaw County December 2009 - August 2012
Adaptive Materials Inc. June 2009 - October 2009
American Red Cross of Washtenaw County September 2008 - May 2009
Eastern Michigan University 2007 - 2008
Skills
Volunteer Management, Non-profits, Fundraising, Grant Writing, Community Outreach, Program Development, Public Speaking, Strategic Planning, Research, Event Planning, Public Relations, Social Media, Marketing Communications, Grants, Microsoft Office, Event Management, Program Management, Proposal Writing, Editing, Social Networking, Program Evaluation, Nonprofits, Statistics, Quality Improvement, SPSS, Public Health, Data Analysis, Community Development, Teamwork, Policy Analysis, Healthcare
Education
University of Michigan School of Public Health 2012 — 2014
Master's Degree, Health/Health Care Administration/Management
Eastern Michigan University 2007 — 2008
BBA, Marketing
L’Anse Creuse Public Schools August 2009 - Present
Citizens State Bank January 2007 - January 2008
Great Nation January 2003 - January 2007
Preston January 2001 - January 2007
Bank January 1999 - January 2000
First Chicago NBD January 1997 - January 1999
Bank One January 1997 - January 1999
NBD Bank January 1995 - January 1997
Health Alliance Plan January 1994 - January 1995
Affiliated Internists, Harper Hospital January 1992 - January 1994
Skills
Financial Analysis, Budgets, Financial Reporting, Accounting, Account Reconciliation, Finance, Analysis, Microsoft Excel, Microsoft Office, Customer Service, Outlook, Microsoft Word, Credit, General Ledger, PowerPoint, Grants
Education
Macomb Community College
Assoc, Business Administration
Wayne State University
Bachelor of Science (BS), Business Administration.Finance; financial markets and investments
WellCare September 2013 - Present
Coventry Health Care September 2007 - June 2013
Molina Healthcare of Michigan 2001 - 2007
SelectCare 1996 - 2001
Health Alliance Plan 1984 - 1995
Sinai Hospital of Detroit 1977 - 1984
Ernst & Young LLP 1975 - 1978
Skills
Managed Care, Health Insurance, Medicaid, Medicare, Provider Relations, Insurance, Healthcare, Network Development
Education
Michigan State University 1971 — 1974
Bachelor of Arts, Business Administration and Management, General
Health Alliance Plan June 2013 - Present
Blue Cross Blue Shield May 2009 - June 2013
Thomson Reuters May 2007 - May 2009
Skills
Business Process..., Business Analysis, Data Warehousing, ETL, Data Analysis, Software Documentation
Education
Oakland University 2010 — 2012
Master's of Health Care Administration
Eastern Michigan University 2004 — 2008
Bachelor of Information Technology Administration
Health Alliance Plan February 2012 - Present
Health Alliance Plan March 2007 - February 2012
Health Alliance Plan April 2004 - March 2007
MetLife 2002 - 2004
Compuware April 1998 - May 2001
Skills
Business Development, Product Development, Leadership, Management, Sales
Education
Marquette University 1986 — 1989
Bachelors of Science degree in Business Administration, Marketing
Brother Rice High School 1982 — 1985
Health Alliance Plan August 2015 - Present
Health Alliance Plan June 2012 - Present
Meridian Health Plan January 2012 - June 2012
Priority Health 2010 - January 2012
Priority Health April 2007 - July 2010
St. Joseph Mercy Health System December 2003 - April 2007
Skills
Managed Care, Provider Relations, Network Development, Healthcare Management, Medicare, Medicaid, Network Expansion, Network Contracting, Third Party..., Health Insurance, General Awesomeness, Customer Service, Disease Management, Employee Benefits, HIPAA, HMO, Health Policy, Healthcare, Healthcare Information..., Hospitals, Insurance, Leadership, PPO, Process Improvement, Strategic Planning
Education
Eastern Michigan University
Health Administration
Mayer Brown 2010 - Present
Teamsters Local Union No. 727 Benefit Funds 2006 - Present
GE Capital Real Estate - InterPark Incorporated 2002 - 2010
GE Capital Real Estate - InterPark Incorporated 2001 - 2002
Georgia-Pacific / Fort James Corporation 1999 - 2001
John Crane 1998 - 1999
Health Alliance Plan 1995 - 1998
Winkelman's / MJ Carroll Stores 1993 - 1995
Skills
Deferred Compensation, HRIS, Employee Benefits, Employee Relations, Performance Management, Employee Engagement, Human Resources, Compensation, Management, Compensation, Talent Management, Succession Planning, HR Policies, Onboarding
Education
Michigan State University
B.A., Employment Relations and Psychology
Wayne State University
M.A., Industrial Relations
Wayne State University
M.A., Dispute Resolution
University Bancorp November 2013 - July 2015
Dollar Bay, Inc. January 2001 - November 2013
FameCrazy.com January 2010 - December 2010
The Lasalle Technology Group September 2008 - September 2009
Midwest Loan Services March 2005 - September 2008
Pinckney Data Systems January 1992 - September 2000
Compuware 1997 - 2000
Intelliverse 1996 - 1997
Health Alliance Plan 1994 - 1997
Pfizer 1992 - 1994
Skills
BPM, Visual Studio, Enterprise Software, Java, C++, Business Analysis, EDI ANSI X12, LSAMS, IBM iSeries, Mortgage Servicing, Business Process Design, Programming, Databases, Software Development, SQL, System Administration, Agile Methodologies, Management, .NET, Project Management, Microsoft Office, Oracle, Strategic Planning
Education
Heriot-Watt University 2004 — 2006
Certificate, Business Administration and Management, General
Marygrove College 1997 — 1997
Certificate, Unix System Administration
University of Michigan 1984 — 1987
BA, International Studies
Trinity Christian College 1985 — 1986
Certificate, Advanced Spanish Language
Mary Kay Inc. November 2005 - Present
Skinny Body Care March 2011 - August 2015
NOVANT HEALTHCARE May 2007 - November 2009
CBS Radio October 2006 - January 2007
SENTARA HEALTHCARE SYSTEMS September 2002 - August 2006
Ford Motor Company March 2000 - April 2002
DELOITTE & TOUCHÉ November 1998 - November 1999
Ford Motor Company July 1998 - November 1998
BON SECOURS HOSPITAL May 1995 - July 1998
Health Alliance Plan March 1994 - May 1995
Skills
Training, Troubleshooting, Branding & Identity, Supervising, Social Networking, Customer Service, Social Media Marketing, Team Building, Marketing, Small Business, Online Advertising, Entrepreneurship, Social Media, Online Marketing, Customer Satisfaction, Leadership, Public Speaking, Microsoft Office, Sales, Coaching, New Business Development, Management, Negotiation, Network Marketing, Team Leadership, Home Based Business, Leadership Development, Direct Sales, Email Marketing, Marketing Strategy, Advertising, Strategic Planning, Event Management, Business Development, Sales Management, Teamwork, Networking, Event Planning, Project Management, Time Management, Public Relations, Facebook, Retail, Account Management
Education
Michigan State University 1989 — 1993
Bachelor, Business Administration
ROSS MEDICAL EDUCATION CENTER
Certificate, Medical Assistant
VIRGINIA FARRELL BEAUTY SCHOOL
Cosmetology
Health Alliance Plan June 2015 - Present
UST Global May 2014 - Present
Skills
SQL, Microsoft Office, Windows, Customer Service, Java, PowerPoint, HTML, Microsoft Excel, SDLC, Team Leadership, Agile Methodologies, Program Management, Leadership, Requirements Analysis, Software Documentation, Oracle
Education
DeVry University 2015 — 2016
Bachelor’s Degree, Information Technology
Wayne County Community College District 2008 — 2012
Associate's Degree, General Studies
Health Alliance Plan February 2007 - Present
Health Alliance Plan 2003 - 2007
Health Alliance Plan 2002 - 2004
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Nonprofits, Managed Care, Project Management, Data Analysis, Access, Process Improvement, Strategic Planning, Visio, Network Expansion, Regulatory Compliance, Affordable Care Act, Business Strategy, Continuous Improvement
Education
Emory University
Michigan State University
Bachelor's Degree, Health Studies
Capalino+Company June 2014 - July 2015
Harvard Law School April 2013 - May 2014
Health Alliance Plan February 2010 - September 2011
U.S. House of Representatives January 2009 - March 2010
Education
Harvard Kennedy School of Government 2012 — 2013
Business and Government Policy
Detroit High School for the Fine & Performing Arts 2001 — 2004
Dance Major/Art Minor
Harvard University, Division of Continuing Education
ALM Degree Candidate, Government
Thomas Edison State College
University of Michigan
Economics, Political Science
Henry Ford Health System 2005 - Present
Henry Ford Health System 2002 - 2005
Health Alliance Plan 2000 - 2002
Skills
Financial Analysis, Financial Modeling, Financial projections, Forecasting, Accounting, Healthcare, Budgets, Strategic Planning, Return on Investment, Mergers & Acquisitions, Capital Projects, Managed Care, Decision Support, Revenue Cycle, Fundamental Analysis, Cost Accounting, Healthcare Management
Education
Michigan State University
Bachelor's Degree - College of Business, Accounting
Wayne State University
Master of Business Administration (MBA), Finance
MINDWRIGHT 2014 - Present
Health Alliance Plan 2007 - Present
Education
Ferris State University 1994 — 1996
Business Administration and Management, General
Health Alliance Plan February 2015 - Present
Health Alliance Plan January 2013 - Present
Henry Ford Hospital Neurosurgery Group July 2010 - December 2012
Henry Ford Hospital March 2008 - July 2010
Henry Ford Hospital February 2007 - March 2008
Henry Ford Hospital March 2006 - February 2007
Skills
Surgery, Critical Care, ACLS, Nursing, Medicare, BLS, EMR, Nursing Education, Hospitals, Healthcare, Utilization Management, ICU, Acute Care, Inpatient, Patient Safety, Medical/Surgical, Healthcare Management, Patient Education, Medical-Surgical
Education
Loyola University New Orleans 2009 — 2011
Master's of Science, Nursing; Health Care Systems Management2011
Oakland University 2002 — 2006
Bachelor's of Science, Nursing 2006
Health Alliance Plan August 2015 - Present
Health Alliance Plan October 2008 - Present
Quinova Pharmaceuticals January 2006 - August 2008
Yellow Pages / Pages Jaunes – Canada January 2002 - January 2004
Skills
Account Management, Coaching, Customer Service, Marketing, Marketing Strategy, Sales, Sales Management, Sales Presentations, Advertising, Social Media Marketing, Cold Calling, New Business Development, Sales Operations, B2B, Leadership, Direct Sales
Education
Fort Lewis College 1993 — 1997
exercise physiology
Fort Lewis College 1993 — 1997
Bachelor of Arts (BA), Kinesiology and Exercise Science
Priority Health April 2007 - Present
Trinity Health 1999 - 2007
United Healthcare/MetraHealth/Travelers 1995 - 1999
Private Health Care Systems 1992 - 1995
Health Alliance Plan 1990 - 1992
Skills
Provider Network..., PPO, Contract Negotiation, Network Contracting, Network Development, HMO, Competitive Analysis, Health Insurance, Healthcare, Managed Care, Medicaid, Medicare, Provider Relations, Healthcare Management
Education
University of Michigan-Dearborn 1983 — 1986
BA
Henry Ford Community College 1981 — 1983
Lochbridge 2014 - Present
Compuware May 2005 - Present
Compuware April 1999 - March 2007
Ford Motor Company 1994 - 1999
Ford Motor Company 1994 - 1999
Compuware November 1988 - March 1997
Health Alliance Plan 1986 - 1988
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Software Project..., Requirements Analysis, Business Analysis, Agile Methodologies, Microsoft SQL Server, SDLC, Integration, Enterprise Architecture, Process Improvement, Enterprise Software
Education
Eastern Michigan University 1977 — 1979
Economics and Mathematics, 4.0
Lansing Community College
Information Technology
Phoenix Benefits Management August 2014 - Present
Kaiser Permanente January 2012 - May 2013
Principal Financial Group January 2009 - December 2010
HMC Corporation 2005 - 2009
Applied General Agency 2001 - 2005
PacifiCare Behavioral Health 2000 - 2001
Universal Standard HealthCare 1996 - 1999
Health Alliance Plan 1995 - 1996
FHP/TakeCare 1988 - 1995
Skills
Managed Care, Selling, Account Management, Medicare, Health Insurance, Sales Management, Sales Process, Sales Operations, Employee Benefits, Insurance, Brokers, Sales, Marketing, Management, Building Sales Teams, Direct Sales, Training, Healthcare, Strategic Selling, Sales Presentations, Business Development, Strategic Planning, Lead Generation, Developing Sales Metrics, Forecasting, Budgets, Team Leadership, Business Planning, Health Savings Accounts, Strategic Thinking, Selling Skills, Value Based Selling, Data Analysis, Medicare Prescription..., Department Budgeting, Group Medical, Medicare Part D, HMO, Individual Health..., Prospecting for New..., Salesforce.com, Marketing Strategy, Taft-Hartley, Health Care Reform, Strategy, CRM
Education
Michigan State University
BS
Allegiance Health December 2014 - Present
Detroit Medical Center November 2010 - November 2014
Detroit Medical Center November 2010 - April 2013
Health Alliance Plan June 2000 - November 2010
Blue Cross Blue Shield of Michigan June 1998 - June 2000
Henry Ford Health System June 1983 - June 1998
Skills
Healthcare, Microsoft Office, Microsoft Excel, Hospitals, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Project Management, Clinical Research, Nursing, Research, Change Management, Healthcare Management, Process Improvement, Public Speaking, Team Building, Budget, Coaching, Outlook
Education
University of Phoenix 1997 — 1999
Master of Business Administration (MBA), Business Administration and Management, General
Oakland University 1995 — 1997
BSN, Registered Nursing/Registered Nurse
Henry Ford Hospital School of Nursing 1980 — 1983
Diploma, Registered Nursing/Registered Nurse
Michigan State University 1973 — 1974
Aetna June 2014 - Present
Michigan Mutual November 2012 - August 2013
Quicken Loans December 2011 - November 2012
Priority Health March 2010 - October 2011
Health Alliance Plan February 2007 - March 2010
Total Health Care 2001 - 2006
HealthPlus of Michigan 1998 - 2001
Principal Health Care of Louisiana 1996 - 1998
Skills
Mortgage Lending, VA loans, Mortgage Banking, Banking, Credit, Loans, FHA, Account Management, Management, Leadership, Sales, Team Building, Customer Service, Strategic Planning, Sales Management, Insurance
Education
Michigan State University
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management
Health Alliance Plan March 2013 - Present
Health Alliance Plan August 2012 - March 2013
MyInsuranceExpert.com July 2011 - May 2012
Stiteler Insurance Agency, LLC February 2009 - August 2011
Molina Healthcare February 2010 - October 2010
Estate Preservation Agency November 2008 - February 2009
Affirmative Insurance January 2001 - January 2008
North Pointe Insurance Company August 1999 - August 2000
Titan Insurance Company June 1993 - August 1999
Skills
Health Insurance, Underwriting, Life Insurance, Property & Casualty..., Commercial Insurance, Customer Service, Insurance, Term Life Insurance, Sales Management, Marketing, Sales, Account Management, Sports Coaching, Recreation, Sports Management, Training, Management, Medicare, Leadership
Education
Eastern Michigan University 1983 — 1989
Bachelor of Science, Recreation Management
Bloomfield Hills Lahser High 1980 — 1983
Health Alliance Plan March 2006 - Present
Health Alliance Plan August 1987 - March 2006
Skills
Project & Real Estate..., Supply Chain Management, Energy Management, Business Process..., Project Planning, Vendor Management, Team Building, Strategic Planning, Project Management, Software Documentation, Program Management, Process Scheduler, Process Improvement, Managed Care, Leadership
Education
Davenport University-Eastern Region 2002 — 2009
BS, Administration
Henry Ford Community College
Total Health Care January 2013 - Present
Total Health Care August 2012 - Present
Meridian Health Plan August 2011 - August 2012
Health Alliance Plan September 2010 - September 2011
Comcast Spotlight, Local Advertising March 2003 - June 2010
Henderson Glass September 2000 - March 2003
Kitch, Drutchas May 1985 - April 1992
Skills
Healthcare, Marketing, Strategic Planning, Health Insurance, Customer Service, Marketing Communications, Public Speaking, Social Media, Employee Benefits, New Business Development, Account Management, Event Planning, Team Building, Microsoft Office, Public Relations, Budgets, Medicare, PowerPoint, Managed Care, Fundraising
Education
Hillsdale College 1981 — 1985
BA, English
Michigan Health Insurance
Resident Producer License Health
Mothers and More June 2011 - Present
The Ivy Sandbox March 2009 - April 2013
Mothers and More 2007 - 2010
Blue Care Network 2000 - 2002
Health Alliance Plan 1999 - 2001
Mercy Health Plans 1995 - 1998
Mercy Health Plans 1993 - 1995
Skills
Public Speaking, Account Management, Sales, PowerPoint, New Business Development, EMR, Revenue Cycle, Team Building, Event Planning, Research, Leadership, Business Analysis, Program Management, Fundraising, Nonprofits, Training, Public Relations, Health Insurance, Access, Leadership Development
Education
Michigan State University 1983 — 1988
B.A., Communication/Sales Promotion
x
Bachelor of Arts (B.A.), Communication, General
Humana March 2014 - Present
Sam's Club March 2003 - Present
David M. Malecki, PLLC May 2002 - Present
Detroit Cass Tech High School March 2010 - Present
Health Alliance Plan August 2008 - March 2014
Skills
Healthcare, Managed Care, Healthcare Management, Process Improvement, HIPAA, Medicare, Healthcare Information..., Healthcare Consulting, Health Insurance, Medicaid, Strategic Planning, Hospitals, Project Management, Management, Pharmacy, Leadership
Education
Michigan State University College of Law 1990 — 1994
Doctor of Law (J.D.), Law
Ferris State University 1984 — 1989
Bachelor's degree, Pharmacy
American Academy ofProfessional Coders (AAPC)
Certified Professional Coder, Medical biller/coder
Roberts LLC May 2015 - Present
Health Alliance Plan 2000 - 2014
Bank One 1998 - 2000
National Bank of Detroit 1991 - 1998
Skills
Community Development, Leadership, Project Management, Customer Service, Event Planning, Community Relations, Program Development, Workforce Development, Contract Negotiation, Board Placement
Education
Michigan State University
B.A., Business Administration
UnitedHealth Group August 2012 - Present
Health Alliance Plan February 2006 - August 2012
Employee Health Insurance Management August 2001 - February 2006
Skills
HP Service Manager, Visio, Oracle, Microsoft SQL Server, SQL, SDLC, Requirements Analysis, Requirements Gathering, Business Intelligence, Unix, Integration, Crystal Reports, JavaScript, XML, Access, Linux, Solution Architecture, IT Service Management, Databases
Education
Lawrence Technological University 2002 — 2005
Masters, Computer Science, 3.9
Michigan State University 1996 — 2000
Bachelors, Computer Science
Toyota Motor Sales November 2011 - Present
Toyota Motor Sales July 2010 - November 2011
Toyota Motor Sales April 2008 - August 2010
NetPolarity on assignment at Toyota Motor Sales, USA April 2007 - July 2008
Brunswick New Technologies December 2006 - March 2007
Delphi Corporation October 2005 - December 2006
Delphi Corporation January 2003 - October 2005
Health Alliance Plan October 2001 - December 2002
Skills
Forecasting, Pricing, Process Improvement, Continuous Improvement, Project Management, Business Strategy, Automotive, Product Management, Strategic Planning, Budgets, Business Analysis, Competitive Analysis, Financial Analysis, Negotiation, Cross-functional Team..., Analysis, Program Management, Vendor Management, Leadership, Contract Negotiation, Customer Satisfaction, Business Planning, Management
Education
Oakland University 2003 — 2005
MBA, International Business
Michigan State University 1997 — 2001
BA, Finance
Health Alliance Plan October 2009 - December 2014
WageWorks November 2006 - May 2008
Budco (Kelly Services) May 2006 - October 2006
Target June 2004 - February 2006
Skills
Call Centers, Training, Customer Satisfaction, Customer Service, Leadership, Management, Customer Retention, Coaching, Payroll, Process Scheduler, Interviews, Benefits Administration, Call Center, Team Building, Process Improvement
Education
Michigan State University 1990 — 1995
Bachelor of Arts (B.A.), English Language and Literature, General
Oakland University 1996 — 1998
Associates, Paralegal
University of Michigan Health System September 2015 - Present
Wayne State University School of Medicine September 2014 - August 2015
Henry Ford Hospital September 2012 - August 2015
Health Alliance Plan February 2012 - August 2015
Henry Ford Hospital January 2010 - August 2015
Henry Ford Health System July 1995 - August 2015
Skills
HIPAA, Nursing, Healthcare Management, Evidence-based Medicine, Inpatient, Healthcare Information..., Patient Education, Internal Medicine, ACLS, Informatics, Quality Improvement, EMR, Board Certified, Hospitals, Project Management, American Board of..., Clinical Research, Healthcare, Medicine, Physicians, Medical Education, Critical Care, Public Health, Patient Safety, EHR, Healthcare Consulting
Education
Michigan State University 2015 — 2017
Master's degree, Public Health
University of the Philippines
Doctor of Medicine (M.D.), Medicine
Great Lakes Physical Therapy May 2015 - Present
Health Alliance Plan November 2012 - May 2015
Beauty By Rx January 2012 - December 2012
Eastside Podiatry May 2012 - May 2012
Advanced Physical Therapy February 2009 - May 2012
Certification Consultants April 2008 - February 2009
HCR Manor Care May 2005 - April 2008
TheraSport Physical Therapy November 1994 - May 2005
Skills
Healthcare, Medicare, Management, Medical Billing, Microsoft Office, Medical Terminology, Financial Reporting, Medical Records, Healthcare Management, Medical Coding, HIPAA, ICD-9, Cpr Certified, Payroll, Accounts Payable, Accounts Receivable, Oracle, Facets, A/R collections
Education
Irene's Myomassology Institute 2010 — 2011
Massage Therapy, Massage Therapy
Oakland University 1988 — 1996
Bachelor of General Studies
Health Alliance Plan March 2013 - Present
Health Alliance Plan September 2008 - March 2013
Creative Benefit Solutions, LLC September 2005 - September 2008
Skills
HIPAA, Health Insurance, Healthcare, Healthcare Information..., Managed Care, Medicaid, Medicare, Customer Service, Team Building
Education
Eastern Michigan University 1986 — 1990
IBM Middleware 2008 - Present
IBM January 2007 - March 2008
IBM January 2002 - 2007
General Electric June 1988 - June 1999
Health Alliance Plan 1995 - 1996
Digital Equipment Corporation 1989 - 1995
Skills
Cloud Computing, Sales Enablement, Virtualization, Selling, Business Development, IT Strategy, Enterprise Software, SaaS, Unix, Strategy, Sales Management, Professional Services, Netcool, Solution Selling, Business Alliances, Go-to-market Strategy, Product Marketing, Product Management, Channel, Sales Process, Salesforce.com, Pre-sales, Leadership, Networking, Consulting, Software Industry, Business Process, Sales, Requirements Analysis, CRM, Channel Partners, Demand Generation, Solution Architecture, Partner Management, Storage, Strategic Partnerships, Management, Integration, Security, Service Management
Education
Eastern Michigan University 1986 — 1989
Masters, Technology Assessment & Management
Eastern Michigan University 1973 — 1977
BS, Political Science and History
US Navy Reserve 1993 - Present
Navy Expeditionary Logistics Support Group July 2010 - June 2013
YMCA of Metro Detroit February 2009 - June 2010
City of Grosse Pointe Woods, Michigan June 1998 - June 2010
Health Alliance Plan April 1990 - February 1997
Society of Manufacturing Engineers (SME) June 1987 - February 1988
Skills
Command, Crisis Communications, Editing, Internal Communications, Journalism, Leadership, Marketing, Media Relations, Military, Navy, Photography, Photojournalism, Press Releases, Public Affairs, Public Relations, Public Speaking, Security Clearance, Social Media, Social Media Marketing, Strategic Communications, DoD, Government, Military Experience, Recruiting, Training
Education
Oakland University
Bachelor of Arts (B.A.), Journalism
Macomb Community College
Ceritificate, Personal Fitness Trainer
Michigan State University
International Relations
Health Alliance Plan November 2006 - Present
MCare October 2000 - November 2006
SIHO March 1992 - October 2000
Skills
Medicare, Managed Care, Medicaid, Healthcare, Hospitals, Analysis, Employee Benefits, ICD-9, CPT, Management, Contract Negotiation, Claim, Auditing, HCPCS, HIPAA, Healthcare Consulting, Process Improvement, Microsoft Office, Healthcare Management, Software Documentation, Health Insurance, PPO, Provider Relations
Education
Indiana Wesleyan University 1995 — 1998
MBA
Indiana University Bloomington 1975 — 1979
BA, Forensic Studies
Meridian Health Plan March 2015 - Present
Accenture June 2004 - March 2015
Health Alliance Plan 2010 - 2014
Health Alliance Plan 2010 - 2014
BCBSM 2001 - 2003
Blue Cross Blue Shield of Michigan 2001 - 2002
Alexander Hamilton Life Insurance Company May 1983 - January 1999
Skills
HIPAA, IT Strategy, SDLC, Business Process..., PMO, Business Analysis, Requirements Gathering, Business Process..., Business Transformation, Consulting, CRM, Business Intelligence, Enterprise Architecture, Solution Architecture, Outsourcing, Vendor Management, Business Requirements, Process Improvement, Management Consulting, Business Process, Healthcare, Business Process Design, Requirements Analysis, PMP, Project Portfolio..., Program Management, Management, Project Management, Visio
Education
Madonna University
Health Alliance Plan May 2013 - March 2015
CSC February 2008 - March 2013
ACS October 2005 - February 2008
Lockheed Martin August 1999 - October 2005
Skills
PMP, PMO, Project Management, Integration, Program Management, Requirements Analysis, Process Improvement, Business Analysis, Visio, SharePoint, MS Project, IT Strategy, Data Warehousing, Business Intelligence
Education
Rochester Institute of Technology 1993 — 1998
BS, MIS
Lawrence Technological University
Masters, MIS
Meridian Health Plan February 2015 - Present
Health Alliance Plan July 2010 - January 2015
JOAK American Homes September 2009 - July 2010
Community Health Awareness Group January 2006 - August 2009
Team Mental Health Services September 2005 - August 2006
Skills
Mental Health Treatment, Psychotherapy, Family Therapy, Utilization Review, Case Management, Program Development, Volunteer Management, Crisis Intervention, Grant Writing, Social Services, Social Skills, Quality Assurance, Community Outreach, Fundraising, Data Analysis, Data Entry, Compliance, Computer Proficiency, Paperwork, Efficiency, Clinical Supervision, Clinical Research, Clinical Data Management, Behavioral Health, Behavioral Interviewing, Staff Development, Microsoft Excel, Microsoft Office, Project Management, Team Management, Report Writing, Utilization Management, Organization, Time Management, Editing, Customer Service, Customer Engagement, Volunteering, Team Effectiveness, Communication Skills, Community Development, Digital Photography, Health Education, Program Evaluation, Managed Care
Education
University of Michigan 2003 — 2005
Master's degree, Social Work
Lake Forest College 1999 — 2003
Bachelor's degree, Sociology and Anthropology
Health Alliance Plan March 2009 - Present
North American Lighting November 2005 - January 2009
Compuware October 1998 - November 2005
Computer Methods Corporation September 1996 - October 1998
Skills
SDLC, Access, Databases, PL/SQL, Unix, Visio, Business Analysis, Integration, SQL, Data Warehousing, Disaster Recovery, Healthcare Information..., Oracle, Program Management, Quality Assurance, Requirements Analysis, Software Documentation, Testing, Troubleshooting, Visual Basic
Education
Michigan Technological University 1991 — 1996
Bachelor of Science, Computational Mathematics
University of Michigan May 2013 - Present
Council of Asian Pacific Americans (CAPA - Board Member) November 2011 - November 2013
Henry Ford Health System December 2011 - May 2013
Henry Ford Health System May 2011 - May 2013
Henry Ford Health System May 2008 - May 2013
Henry Ford Health System October 2009 - May 2011
Henry Ford Health System April 2008 - October 2009
Health Alliance Plan June 2003 - April 2008
General Physics March 2002 - June 2003
Skills
Process Improvement, Six Sigma, Data Analysis, Requirements Gathering, Lean Healthcare, Employee Engagement, Speaking Engagements, Strategic Planning, Project Portfolio..., Project Management, EMR, Healthcare, Healthcare Information..., Information Technology, Security Management, Customer Satisfaction, HIPAA, Management, Security, Visio, Public Speaking, Integration, Leadership, IT Strategy, Hospitals, Training, EHR, Team Building, Strategy, Project Planning, Organizational..., Program Management, Networking, Change Management, PMO, Budgets, Vendor Management, Business Process..., Software Documentation, Consulting, Telecommunications, PMP, IT Management, Cross-functional Team..., Databases, Business Analysis, System Administration, Disaster Recovery, Governance, SharePoint
Education
Walsh College of Accountancy and Business Administration 2011 — 2013
Master's degree
Michigan State University
Bachelor of Arts (B.A.)
Troy Athens High School
Ford Motor Company August 2014 - Present
RKA Petroleum Companies July 2013 - August 2014
Health Alliance Plan November 2012 - May 2013
Johnson Controls October 2006 - October 2012
Diversey Inc December 2003 - October 2006
Thomson Reuters May 1998 - December 2003
Subway March 1994 - April 1998
Skills
Leadership, Software Documentation, Troubleshooting, Active Directory, Process Improvement, SharePoint, Leadership Trainer, Technical Support, Training, Customer Service, Operating Systems, Internet Troubleshooting, Access, Visio, Testing, Call Center..., Windows, Team Building, XP, MS Project, Technical Writing, Microsoft Office, Project Management, Business Analysis, Internet Explorer, Technical Documentation, Learning Management, Social Media, Change Management, Hands-on Training, Lotus Notes, VMware, eRoom, Oracle Support, SumTotal, Documentum, SQL 2008/2005/2000, Root Cause Analysis, SharePoint Designer, Data Mapping, vSphere, Leadership Development...
Education
Ferris State University 1986 — 1992
B.S., Marketing
Ferris State University 1986 — 1992
BS, Education, Journalism, Athletic Coaching
Lincoln Consolidated High School 1982 — 1986
Trinity Health (HQ Michigan) July 2014 - Present
Cognizant March 2014 - June 2014
Detroit Area Agency on Aging November 2013 - February 2014
Public Consulting Group July 2013 - August 2013
GalaxE.Solutions December 2012 - June 2013
Accenture April 2012 - November 2012
w3r Consulting March 2011 - January 2012
Arcus August 2010 - March 2011
Detroit Medical Center April 2007 - February 2010
Health Alliance Plan May 2002 - June 2006
Skills
Managed Care Finance, Medicare Advantage, Medicare Risk Adjustment, Affordable Care Act, Medicare/Medicaid..., Health Insurance..., ACO Business Plainning, Medicaid Managed Care, Bundeled Pricing, Pharmacy Benefit..., Benefits Administration, Managed Care Contracting, Business Analysis, Business Planning, HIPAA, Budgeting, Epic Systems, Business Strategy, Business Objects
Education
Wayne State University 1992 — 1994
Master of Business Administration (MBA), Finance & Business Economics, 3.44
Indiana University Bloomington 1986 — 1990
Bachelor of Arts (BA), Psychology, 3.11
University-Liggett School 1982 — 1986
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Health Alliance Plan May 2012 - Present
Cengage Learning February 1999 - March 2012
BENESYS September 1990 - February 1999
BENESYS September 1987 - July 1990
Skills
Unix, Oracle, Linux, Databases, Project Management, Solaris, System Administration, MySQL, Requirements Analysis, Servers, Database Administration
Education
Lawrence Technological University 1982 — 1986
Bachelor of Science, Mathematics and Computer Science
Truven Health Analytics Director, Software DevelopmentThomson ReutersJanuary 2009 - March 2012
Thomson Reuters January 2008 - December 2008
Thomson Healthcare April 2004 - January 2008
Thomson Healthcare January 2001 - March 2004
Medstat January 1998 - December 2000
Medstat May 1995 - December 1997
Henry Ford Health System February 1989 - May 1995
Health Alliance plan 1989 - 1993
Skills
Business Analysis, Product Management, SDLC, Agile Methodologies, Business Intelligence
Education
Wayne State University 1988 — 1991
MBA, Finance
Eastern Michigan University 1981 — 1985
BS, Healthcare Aministration
Health Alliance Plan July 2014 - Present
Accenture Technology Solutions June 1996 - July 2014
Skills
Project Management, Business Analysis, Program Management, Leadership, Change Management, Process Improvement, Strategy, Strategic Planning, Business Process..., Management Consulting
Education
Michigan State University
MA Human Resources and Labor Relations
Health Alliance Plan May 2009 - Present
Health Alliance Plan May 2009 - January 2010
Sun Microsystems / StorageTek July 1999 - October 2009
Health Alliance Plan 1995 - 1999
Proper Mold & Engineering July 1994 - July 1995
Detroit Medical Center 1990 - 1994
Skills
Disaster Recovery, Servers, Unix, DNS, Security, Troubleshooting, Integration, Solaris, Active Directory, High Availability, Operating Systems, Linux, DHCP, System Administration, Windows, Network Administration, Storage Area Networks, Sun, IT Management, IT Infrastructure...
Education
University of Michigan-Dearborn 1990 — 1992
Information Systems
Henry Ford Community College 1988 — 1990
Graphic Design
Western Governors University
Garden City High School
Garden City High School
Merck January 2014 - Present
Henry Ford Health System - Center for Senior Independence September 2012 - December 2013
Health Alliance Plan June 2008 - September 2012
Rite Aid Pharmacy July 2003 - September 2007
Skills
Clinical Pharmacy, Nutrition, Geriatrics, Medication Therapy..., Pharmacy Practice, Utilization Management, Utilization Review, Medicare Part D, Medicare Prescription..., Clinical Research, Pharmacy, Pharmacy Benefit..., Healthcare Management, Pharmacists, Managed Care, Healthcare, Disease Management, Pharmacy Automation, Clinical Pharmacology, Medicaid, Medicare
Education
Central Michigan University 2013 — 2014
Master of Business Administration (MBA), Value Driven Organization
Central Michigan University
Master of Science (M.S.), Nutrition Sciences
Ferris State University
Doctor of Pharmacy, Pharmacy
Health Alliance Plan Healthcare AnalystBlue Cross Blue Shield of MichiganOctober 2011 - December 2013
Dana Corporation November 2009 - January 2011
Visteon July 2005 - October 2009
Skills
Financial Analysis, Data Analytics, Medical Informatics, SQL Coding, Microsoft SQL Server, Financial Reporting, Corporate Finance, Financial Planning and..., Forecasting, HEDIS, Process Improvement, Strategic Financial..., Sarbanes-Oxley Act, Accounting, Informatics, Financial Modeling, Finance, Variance Analysis, SQL, SAP, Cash Flow, Analysis, Internal Controls, Spreadsheets, Financial Planning, Access
Education
Hamdard University 1994 — 1998
Master of Business Administration (MBA), Finance, General
Vaco April 2015 - Present
The Fountain Group January 2015 - April 2015
iVantage Group May 2013 - August 2014
Health Alliance Plan June 2000 - May 2013
Compuware June 1994 - 2000
Skills
Healthcare Information..., Healthcare, Visio, Data Analysis, Toad, HIPAA, Access, Training, Business Analysis, Analysis, Vendor Management, Leadership, Public Speaking, Troubleshooting, Process Improvement, Software Documentation, Customer Service, Testing, SDLC, Strategic Planning
Education
Marygrove College
Master of Education (M.Ed.)
University of Phoenix
Master's degree, Organizational Management
Marygrove College
Bachelor of Science (B.S.), Computer Science
Cass Technical High School
Computer Science
Health Alliance Plan May 2013 - Present
Lawrence Technological University July 2008 - May 2013
Michigan State University August 2001 - 2002
Communications Enabling Technologies 2000 - 2001
Skills
SQL, Databases, Programming, Visio, Software Documentation, SharePoint, Active Directory, HTML, Oracle, C#, XP, Windows Server, Microsoft SQL Server, Java
Education
Michigan State University 2001 — 2003
Master's degree, Computer Science
National University of Science and Technology 1997 — 2000
Bachelor of Engineering (B.E.), Computer Software Engineering
Health Alliance Plan January 2013 - Present
Health Alliance Plan November 2009 - December 2012
Skills
Project Management..., Healthcare, Strategic Planning, Process Improvement, Leadership, PMP, HEDIS, Project Management, Medicare, Visio, Health Insurance, Healthcare Information..., HIPAA, Hospitals, Team Building, Software Documentation, Business Analysis, Healthcare Consulting, Managed Care, Healthcare Management, Program Management, Vendor Management
Education
New York University 1996 — 1999
MPA, Health Administration
New York University 1992 — 1996
BA, Anthropology
Health Alliance Plan April 2012 - Present
Henry Ford Hospital September 2007 - Present
BayCare Health System September 2006 - September 2007
Skills
Internal Medicine, Medical Education, Board Certified, Medicine, Hospitals, Clinical Research, Patient Safety, Healthcare Management, Inpatient, Healthcare Information..., Public Health, Quality Improvement, EHR
Education
University of Michigan Medical School 1979 — 1983
M.D., Medicine
Kalamazoo College 1975 — 1979
BA, Mathematics, Health Sciences
Health Alliance Plan January 1993 - Present
Education
Cass Technical High School 1984 — 1988
High School, Business Administration and Management, General
Michigan State University
Health Alliance Plan August 2009 - Present
Skills
Business Ethics, Disease Management, People Skills
Education
Certified Medical Representative Insitute 1997 — 2001
Certification, Disease Management
Michigan State University 1976 — 1980
BA, Political Science/ Public Administation
Bentley High School 1974 — 1976
Diploma, general studies
UnitedHealthcare May 2012 - Present
Health Alliance Plan November 2002 - May 2012
Skills
Healthcare Consulting, Strategic Planning, Business Analysis, Project Management, Business Intelligence, Informatics, Business Process..., Team Building, Analytics, Leadership, Analysis
Education
Northern Illinois University 1992 — 1994
MBA, Information Systems
Michigan State University 1987 — 1989
BA
Health Alliance Plan March 2007 - Present
William D. Ford Career/Technical School August 2002 - June 2004
Angela Hospice 1999 - 2004
Health Alliance Plan June 1986 - December 1997
Hawaii Kai Enterprises 1985 - 1986
The Queen's Medical Center March 1984 - October 1984
Providence Hospital 1976 - 1983
Skills
Health Promotion, Health Education, Public Health, Surgery, Healthcare Consulting, Employee Wellness, Healthcare Management, Healthcare, Hospitals, HIPAA, Disease Management, Wellness, Healthcare Information..., Managed Care, Medicaid, Medicare
Education
Henry Ford Community College 1975 — 1978
RN, Registered Nursing/Registered Nurse
Butterworth Hospital School of Nursing 1969 — 1970
Registered Nursing/Registered Nurse
Madonna University
Registered Nursing/Registered Nurse
Macomb Community College January 2012 - June 2012
SAVA Senior Care May 2009 - August 2009
Walmart August 2005 - February 2008
Health Alliance Plan July 1999 - September 2003
Health Alliance Plan May 1998 - July 1999
American Preferred Provider Plan January 1998 - May 1998
The Wellness Plan February 1996 - January 1998
Education
Macomb Community College 2012 — 2012
Macomb Community College Health Information Technology Grant Program., Health Information/Medical Records Technology/Technician
University of Detroit Mercy 1984 — 1987
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Health Alliance Plan November 2012 - Present
GlobalHue September 2002 - August 2011
Skills
Advertising, Direct Mail, Packaging, Outdoor Advertising, Pre-press, Digital Media, Integrated Marketing, Image Manipulation, Creative Strategy, Interactive Advertising, Brand Development, Creative Direction, Brand Awareness, Digital Marketing, Copywriting, Brand Management, Corporate Branding, Interactive Marketing, Media Planning, Digital Strategy, Direct Marketing, Social Media Marketing, Relationship Marketing, Leadership
Education
Ferris State University
Health Alliance Plan February 2000 - Present
Skills
ETL, Oracle, Databases, Data Warehousing, Data Modeling, Database Design, PL/SQL, Microsoft SQL Server
Education
Eastern Michigan University
HealPros April 2015 - Present
Verros Health Care Consulting July 2011 - March 2015
United Health Care June 2010 - July 2011
Blue Cross Blue Shield of Michigan October 2007 - January 2009
Elliott Greenspan and Associates 2009 - 2009
Blue Care Network June 2006 - October 2007
Clarkston Public Schools August 2004 - June 2006
Health Alliance Plan August 2003 - May 2004
Metro Hospitalists, P.C. June 2002 - June 2003
Great Lakes Health Plan July 2001 - May 2002
Skills
Strategic Planning, Regulatory Compliance, Policy Development, Provider Network..., Contract Negotiations, Provider Relations, Pharmacy Benefits..., Cost Analysis, Project Management, Data Analysis and..., Data Analysis, Contract Negotiation, Analysis, Budgets, Business Process..., Cost Benefit, Credentialing, HIPAA, HMO, Health Insurance, Health Policy, Healthcare, Healthcare Analytics, Healthcare Consulting, Healthcare Industry, Healthcare Management, Hospitals, Insurance, Managed Care, Management, Medicaid, Medical Billing, Medicare, Medicare Part D, Network Development, Operations Management, Pharmacy Benefit..., Physicians, Policy, Process Improvement, Public Health, PPO
Education
Indiana University-Purdue University at Indianapolis 1982 — 1984
MHA, Health/Health Care Administration/Management
Michigan State University 1973 — 1979
B.A., Health Sciences
Henry Ford West Bloomfield Hospital (Henry Ford Health System) June 2014 - Present
Health Alliance Plan January 2013 - Present
Markit Strategies and PR, LLC April 2007 - June 2008
lovio george communications + design March 2005 - January 2008
Skills
Event Planning, Healthcare, Marketing Communications, Social Media, Public Relations, Public Speaking, Media Relations, Press Releases, Event Management, Non-profits, Newsletters, Strategic Planning, Internal Communications, Fundraising, Customer Service, Editing, Facebook, Corporate Communications, Strategic Communications, Marketing, Crisis Communications, Community Development, Nonprofits, Management, Social Networking, Copywriting, Publications, Community Outreach, Storytelling, Speech Writing, Social Media Marketing, Content Strategy, Integrated Marketing, Copy Editing, Communication Training, Program Management, Publicity, Project Planning, AP Style, Advertising, Journalism, Research
Education
Indiana University Bloomington 1984 — 1987
Bachelor of Arts (BA), Journalism and Political Science
Rulesware December 2014 - Present
Rulesware July 2014 - December 2014
Health Alliance Plan May 2012 - April 2014
Dow Corning February 2010 - July 2012
Dow Corning February 2010 - May 2012
Accenture January 2000 - January 2010
Accenture 2000 - 2010
Accenture 2000 - 2010
Skills
Six Sigma, Process Improvement, SAP, Program Management, Project Management, Business Process, Change Management, Software Project..., ITIL, Team Leadership, Management Consulting, Cross-functional Team..., CRM, Strategy, Integration, Project Delivery, Management, Business Analysis, Business Process..., SDLC, PMO
Education
Saginaw Valley State University 1990 — 1993
Bachelor of Science
Delta College 1983 — 1984
Associate of Science
Health Alliance Plan 2015 - Present
Health Alliance Plan 2013 - 2015
Sparrow Health System 2010 - 2013
Physicians Health Plan (Michigan) 2004 - 2010
United Health Group 2002 - 2004
Trinity Health Plans 1999 - 2002
Oakwood Hospital & Medical Center 1996 - 1999
Oakwood Annapolis Hospital 1990 - 1996
Skills
Managed Care, Healthcare Management, Hospitals, Healthcare Information..., Healthcare, Healthcare Consulting, Physician Relations, HIPAA, Nursing, EMR, Epic Systems, Medicare, Medicaid, Physicians, EHR
Education
Madonna University
M.S.B.A., Business Administration
University of Detroit Mercy
B.S., Health Services Administration
Macomb Community College
A.S., Respiratory Care Therapy/Therapist
Health Alliance Plan November 2013 - Present
Northwestern High School March 2011 - Present
Detroit East Community Mental Health March 2010 - March 2011
capstone academy January 2008 - March 2009
Skills
Family Therapy, Adolescents, Psychotherapy, Mental Health, Psychology, Mental Health Counseling, Group Therapy, CBT, Dual Diagnosis, Anger Management, Play Therapy, DBT, Case Managment, Behavioral Health, Self-esteem, Motivational..., Student Counseling, Interventions, Social Services, Crisis Intervention, Addiction Recovery, Case Management, Young Adults, Chemical Dependency
Education
Eastern Michigan University
Bachelor of Applied Science (B.A.Sc.), African-American/Black Studies
Siena Heights University
Community Counseling, Master of Arts
Health Alliance Plan December 2014 - Present
Health Alliance Plan September 2014 - Present
Credit Acceptance November 2012 - 2014
Blue Care Network August 2006 - June 2012
Skills
Customer Service, Health Insurance, HIPAA, Healthcare, Process Improvement, Call Centers, Medicare, Software Documentation, Insurance, Access, Outlook
Education
Eastern Michigan University 2014 — 2016
Bachelor's Degree, Kinesiology and Exercise Science
Henry Ford Community College 1998 — 2002
Associate's degree, General Studies
Divine Child 1994 — 1998
Health Alliance Plan July 2013 - Present
Sanare March 2012 - June 2013
GLMS June 2004 - March 2012
College Park Industries July 2002 - March 2004
CoreComm 2001 - 2002
Skills
marketer, project manager, writer, editor, event planner, advertiser, Public Relations, Copywriting, Direct Marketing, Healthcare, Integrated Marketing, Leadership, Marketing, Marketing Communications, Press Releases, Strategic Planning, Relationship Marketing, Trade Shows, Medical Devices, Product Development, Newsletters, Management, Project Management, Advertising, Strategy
Education
Michigan State University 1998 — 2002
Advertising, marketing, advertising, sciences
Health Alliance Plan June 2015 - Present
William Beaumont Hospital January 2005 - May 2015
Skills
Home Care, HIPAA, Healthcare, Healthcare Management, Hospitals, Physician Relations, Managed Care, Medicare, EHR, EMR, Healthcare Information..., Utilization Management, Provider Relations, Credentialing, Medicaid
Education
Michigan State University
Bachelor of Arts
Henry Ford Health System September 2001 - Present
Henry Ford Health System January 2014 - September 2014
Health Alliance Plan December 1991 - September 2001
Skills
Financial Reporting, Financial Analysis, Accounting, Cost Accounting, Financial Modeling, Managerial Finance, Sarbanes-Oxley Act, Budgets, Financial Audits, Cash Flow, HIPAA, Hospitals, Management, Leadership
Education
Michigan State University 1989 — 1991
Master of Business Administration (M.B.A.)
Western Michigan University 1972 — 1976
Bachelor of Business Administration (B.B.A.), Accounting
Health Alliance Plan May 1989 - Present
St Joseph Hospital March 1982 - April 1990
Skills
Healthcare, Healthcare Management, Insurance, HIPAA, Healthcare Information..., Process Improvement, Software Documentation, Program Management, Visio, Managed Care, Business Analysis, Medicare
Education
Macomb Community College
Associate’s Degree, Business Administration and Management, General, Summa Cum Laude
Health Alliance Plan April 2015 - Present
Henry Ford Health System February 2014 - March 2015
Skills
Microsoft Word, Healthcare, Microsoft Excel, Microsoft Office, Customer Service, Outlook, Troubleshooting, Quality Assurance, Team Leadership, Data Analysis, Business Analysis, Change Management, Process Improvement, Analysis, Software Documentation, English, Healthcare Management, Management, Access, Data Entry, Time Management, Leadership
Education
Eastern Michigan University
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Eastern Michigan University
Master of Public Administration (M.P.A.), Public Administration
Cass Technical High School
High School Diploma
Henry Ford Hospital December 2010 - Present
Office of Clinical Quality & Safety July 2005 - December 2010
Health Alliance Plan September 1996 - June 2005
Education
Henry Ford Hospital School of Nursing 1982 — 1984
Diploma, Registered Nursing/Registered Nurse
Michigan State University 1977 — 1981
Bachelor's degree, Social Work - Psychology
Emhart Teknologies - Spiralock March 2003 - Present
Emhart Teknologies - Spiralock March 2003 - Present
Mercy Oakland Physician Network October 1999 - November 2002
Health Alliance Plan September 1997 - September 1999
Skills
Journal Entries, SAP, Financial Statements, Forecasting, Financial Analysis, Microsoft Excel, Analysis, Income Statement, Process Improvement, Manufacturing, Supply Chain, Lean Manufacturing, Purchasing, Continuous Improvement, Contract Negotiation, Supply Chain Management, Automotive, Negotiation, Account Management, Global Sourcing, Sales Management, Cross-functional Team..., Product Development, Business Planning, CRM, Salesforce.com, Sales, Operations Management
Education
Walsh College of Accountancy and Business Administration 1992 — 1996
Bachelor's degree, Accountancy
Macomb Community College 1991 — 1992
Associate's degree, Accounting
CoventryCares of Michigan August 2011 - Present
Health Alliance Plan August 2010 - July 2011
Molina Healthcare July 2001 - August 2010
Skills
Medicare, Managed Care, Provider Relations, Network Development, Medicaid, HMO, Contract Negotiation, Healthcare Industry, Medicaid Managed Care, Claim, Healthcare, Credentialing, Health Insurance, Medicare Part D, Healthcare Consulting, PPO, Health Policy, Hospitals, HIPAA, Healthcare Management, Pharmacy Benefit..., Revenue Cycle, Quality Improvement, Healthcare Information...
Education
University of Michigan 1972 — 1975
Masters of Public Health, Public Health Administration
Eastern Michigan University 1968 — 1972
Bachelor of Science (BS), Political Science and Government
Henry Ford Health System August 2011 - Present
Fresenius Medical Care March 2008 - August 2011
St. John Providence Health System September 1992 - December 1998
Health Alliance Plan September 1985 - October 1991
Skills
Medical Nutrition..., Nutritional Counseling, Public Speaking, Community Outreach, Nephrology, Clinical Nutrition
Education
University of Detroit Mercy 1981 — 1985
Bachelor's Degree, Dietetics and Clinical Nutrition Services, Summa Cum Laude
Università degli Studi di Firenze 1980 — 1981
Italian Language and Literature
Michigan State University 1978 — 1980
Biology, General
Health Alliance Plan November 2013 - Present
Blue Cross Blue Shield of Michigan October 2010 - August 2013
Skills
HIPAA, Medicare, Health Insurance, Healthcare, Medicaid, Managed Care, Medical Terminology, ICD-9, Medical Coding, Healthcare Information..., Medical Billing, Medical Records, Insurance, CPT, Hospitals, EMR, EHR, Data Entry
Education
Lewis College of Business 2003 — 2005
Associate of Arts (AA), Medical/Clinical Assistant
Marygrove College 1999 — 1999
Certificate, Health Unit Coordinator/Ward Clerk
Health Alliance Plan January 2000 - Present
Trinity Health - HMO December 1995 - January 2000
Blue Care Network November 1990 - November 1995
Skills
General Ledger, Financial Analysis, Forecasting, Payroll, GAAP, Revenue Cycle, Budgets, Accounts Payable, Healthcare, Financial Reporting, Access, Medicaid, Medicare, Microsoft Excel, QuickBooks, Sarbanes-Oxley Act, PeopleSoft, Accounting, SEC filings, Account Reconciliation, Auditing, CPA, HIPAA, Internal Controls, Process Improvement
Education
Wayne State University 1985 — 1991
Master of Business Administration (MBA), Business Administration and Management, General
Michigan State University 1979 — 1983
Bachelor's degree, Accounting
Health Alliance Plan October 2000 - Present
EDS February 1992 - December 1999
First Federal of Michigan July 1986 - December 1991
Education
Michigan State University 1983 — 1985
Bachelor of Arts, Accounting
University of Michigan 1980 — 1983
none, General Studies
Health Alliance Plan May 2012 - Present
Health Alliance Plan April 2003 - May 2012
Aditya Birla Minacs June 2000 - December 2002
Syntel January 1996 - December 2000
Decision Consultants January 1993 - December 1996
Faculties India January 1991 - December 1992
Sonata Software January 1990 - December 1991
Total Information Processing System January 1989 - December 1990
Skills
Project Management, Information Technology, Cognos Report Studio, Crystal Reports, Oracle
Education
National Institute of Information Technology 1984 — 1985
Post-Graduate Diploma in Systems Management, Information Technology
Pandit Ravishankar Shukla University 1980 — 1982
Bachelor's degree, Mathematics
Pandit Ravishankar Shukla University
Master's degree, Mathematics
Health Alliance Plan April 2000 - Present
Henry Ford Health System June 1984 - Present
Skills
Healthcare Information..., HIPAA, Healthcare, Managed Care, Healthcare Consulting, Medicare, Healthcare Management, Revenue Cycle, EMR, Hospitals, EHR, Quality Improvement, Health Insurance, Patient Safety, Health Policy, Healthcare Industry, Inpatient
Education
Macomb Community College 1982 — 1985
Associate's Degree, Liberal Arts and Sciences/Liberal Studies