Health Alliance Plan
Industry: Company
DescriptionHeadquarters: Detroit, Michigan, United States VP: Derick W. Adams (Human Resources) Founded: 1956 SVP: Margaret Anderson Parent organization: Henry Ford Health System Subsidiaries: HealthPlus of Michigan, Inc.,
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Health Alliance Plan Employees
City of Southfield 2013 - 2014
Michigan Works Career Center Southfield 2013 - 2013
Menards 2013 - 2013
Health Alliance Plan 2005 - 2012
Health Alliance Plan 2000 - 2005
Health Alliance Plan 1999 - 2000
Health Alliance Plan 1998 - 1999
Skills
Training, Software Documentation, Access, Process Scheduler, Program Management, Budgets, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Invoicing, Negotiation
Education
Oakland Community College 2012 — 2015
Associate of Business in Administrative Support Technology Management, Business Administration and Management, General
barbaramlittles-manifested purpose March 2011 - Present
Littles & Associates, P.C. January 1996 - October 2012
Health Alliance Plan 1989 - 1994
Skills
Executive Coaching, Training, Strategic Planning, Leadership Development, Non-profits, Business Strategy, Analysis, Public Speaking, Team Building, Licensing, Start-ups, Due Diligence, Research, Entrepreneurship, Organizational..., Small Business, Leadership, Mergers, Consulting, Management Consulting, Contract Negotiation, Coaching, Negotiation, Corporate Governance, Business Planning, Nonprofits, Mergers & Acquisitions, Government, Workshop Facilitation, Strategy, Program Management, Policy, Marketing, Change Management, Staff Development, Project Planning, Management, Team Leadership, Recruiting, Healthcare, Public Relations, New Business Development, Budgets, Fundraising, Personal Development, Marketing Strategy, Mediation, Conflict Resolution, Business Development
Education
The Ohio State University College of Law 1981 — 1984
J.D., Law
South Carolina State University 1977 — 1981
B.A., Speech Pathology & Audiology
Health Care January 2012 - Present
Health Alliance Plan January 2012 - Present
Skills
Nursing, Patient Safety, Inpatient, ACLS, BLS, Critical Care, Acute Care, Hospitals, EMR, Medical/Surgical, ICU, Healthcare Management, Disease Management, Home Care, Customer Service
Education
Oakland Community College
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
Elavon, Inc. (Contractor) November 2014 - Present
Southern Company May 2014 - October 2014
Macy's May 2013 - April 2014
BlueCross BlueShield of Tennessee August 2011 - August 2012
Unum August 2009 - March 2011
Ford Motor Credit Company January 2008 - August 2008
Blue Cross Blue Shield of Michigan January 2007 - September 2007
Delphi Corporation April 2006 - January 2007
General Motors January 2000 - March 2006
Health Alliance Plan March 1989 - October 1997
Skills
Vendor Management, SDLC, Manufacturing, Healthcare, Finance, Banking, PMO, Management, PMP, Program Management, Budgets, Training, MS Project, Executive Management, Team Building, Project Portfolio..., Project Management, Change Management, Recruiting, Strategic Planning, Visio, Leadership, CRM, Cross-functional Team..., Negotiation
Education
University of Detroit Mercy
Masters of Science, Computers & Info Systems
Wayne State University
Bachelors, Business Administration
PMI Institute
Project Management Professional, Certification
Kaiser Permanente August 2015 - Present
Kaiser Permanente July 2010 - Present
Wayne State University August 2008 - December 2010
Molina Healthcare August 2009 - May 2010
Wayne State University July 2006 - May 2008
Henry Ford Health System 2005 - 2006
Health Alliance Plan 2004 - 2005
Henry Ford Health System 2000 - 2004
Skills
Program Evaluation, Instructional Design, Needs Analysis, ADDIE, Performance Improvement, Instructor-led Training, Staff Development, Measurements, Organizational..., Performance Consulting, Human Performance, Curriculum Design, Instructional Technology, EBP, Workshop Facilitation, Coaching, Project Management, Program Management
Education
Wayne State University 2004 — 2014
Ph.D., Instructional Technology, Performance Improvement
University of Michigan-Dearborn 2002 — 2004
M.A., Performance Improvement and Instructional Design
Oakland University 1994 — 1999
B.A., English, Linguistics
Accredo Healthc Company - an Express Scripts Specialty Pharmacy September 2007 - Present
Blue Care Network December 1999 - January 2007
Health Alliance Plan September 1997 - December 1999
Skills
Managed Care, Healthcare, Data Entry, Healthcare Management, Healthcare Information..., Medicare, Customer Service, Health Insurance, HIPAA, Medical Terminology, Insurance, Employee Benefits, ICD-9, Claim, Medicaid, Medical Billing, CPT, Medical Records, Medical Coding, Provider Relations, Microsoft Word, Healthcare Industry, HMO, Software Documentation, Process Improvement, Public Speaking, Revenue Cycle, Outlook, Access
Education
The University of New Mexico 1989 — 1992
Health Alliance Plan May 2015 - Present
UAW Retiree Medical Benefits Trust January 2012 - April 2015
Morgan Bradley May 2011 - January 2012
WIT Inc September 2007 - April 2008
WIT Inc June 2006 - August 2006
Accenture October 2001 - September 2005
Edcor January 2000 - September 2001
Accenture June 1996 - November 1999
Skills
SDLC, Business Intelligence, Vendor Management, Data Warehousing, Business Analysis, Business Process..., Software Project..., Process Improvement, Business Objects, Dashboard, Project Management, Change Management, Requirements Analysis, Requirements Gathering, Program Management, CRM, Testing, Analysis, Employee Training, Business Analytics, Data Analysis, Databases, Management
Education
Saint Mary's College 1992 — 1996
B.A., Economics, French, Minor: Math
Saint Mary's College 1992 — 1996
Bachelor of Arts (B.A.)
City of Charlotte - Charlotte Water December 2014 - Present
American Red Cross August 2008 - December 2014
Monroe Bank & Trust June 2004 - January 2008
Health Alliance Plan February 2002 - March 2003
G-Tech Professional Staffing November 1995 - August 2001
Skills
Instructional Design, Organizational..., Learning Management..., Needs Analysis, WebEx, Training Facilitation, Adult Learning Theory, Project Management, Business Analysis, Process Alignment, Standards Development, Change Management, Management Consulting, Oracle E-Business Suite, Microsoft Office, SharePoint, Shared Services, Business Objects, Assessment Methodologies, E-Learning, Technical Writing, Articulate Storyline
Education
University of Michigan-Dearborn 1999 — 2001
Master of Arts (M.A.), Adult Instruction and Performance Technology
Siena Heights University 1997 — 1998
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Quality Medical Consulting May 2008 - Present
Jack & Jill 2012 - 2015
Delphi Automotive Corporation April 2000 - April 2008
Health Alliance Plan April 1990 - April 2000
Price Waterhouse Management Consultants April 1988 - May 1990
PepsiCo May 1986 - April 1988
Skills
Coaching, Managerial Finance, Management, Healthcare Management, Client Intellegence, Strategic Planning, Organizational Design, Organizational..., Organizational..., Organizational..., Public Relations, Budgets, Team Building, Training, Leadership Development, Public Speaking, Process Improvement, Strategy, Program Management, Event Planning, Leadership, Analysis, Nonprofits, Consulting
Education
Walsh College ; Tuskegee University 1998 — 2000
Master of Business Administration (M.B.A.)
Tuskegee University 1981 — 1986
Bachelor's Degree
Cass Technical High School 1978 — 1981
High School
Sears Holdings Corporation February 2014 - Present
Sears Holdings Corporation April 2012 - February 2014
Sears Holdings Corporation February 2008 - April 2012
Sears Holdings Corporation January 2004 - February 2008
Delphi September 2003 - January 2004
Kmart August 1998 - September 2003
Henry Ford Health System July 1994 - August 1998
Henry Ford Health System August 1989 - July 1994
Health Alliance Plan September 1987 - August 1989
Skills
Vendor Management, SDLC, Requirements Analysis, Business Process..., Change Management, Business Analysis, PeopleSoft, Project Management, Process Improvement, Business Intelligence, Analysis, Process Engineering, Business Process, Integration, Human Resources, Management, HRIS, Payroll, Performance Management, Team Management, ERP, Software Documentation, Visio, Team Building, Information Technology, Team Leadership, Outsourcing, Program Management, Cross-functional Team..., Recruiting, CRM
Education
University of Detroit Mercy
BS, Finance
Wayne State University
MBA, Information Systems
CLIO Cosmetics January 2015 - April 2015
Health Alliance Plan 2014 - 2015
Health Alliance Plan 2012 - 2014
Zinsight Consulting 2011 - 2012
Hilton Worldwide Corporate 2007 - 2009
Medtronic Spine & Biologics 2006 - 2007
Pudong Shangri-La Hotel 1999 - 2002
Skills
Market Research, Data Analysis, Project Management, Competitive Analysis, Consulting, Strategy, Hospitality, Product Marketing, Marketing Strategy, Healthcare, Medical Devices, SPSS, Customer Satisfaction, Consumer Behaviour, Marketing Management, Strategic Planning, Cross-functional Team..., Management, Leadership, Business Strategy, Analysis, Marketing, Strategic Marketing
Education
University of Michigan - Stephen M. Ross School of Business 2014 — 2016
Master of Business Administration (M.B.A.) GMAT 730 (96 percentile), Marketing / Strategy
The University of Memphis 2005 — 2006
Master, Management of Information System
The University of Memphis 2003 — 2004
Bachelor of Business Administration (BBA), Marketing Management
Health Alliance Plan September 2013 - Present
Access Home Healthcare September 2012 - Present
Payless ShoeSource April 2012 - Present
Payless ShoeSource April 2012 - December 2012
Skills
Bilingual, Organizational..., Always Punctual, Communication Skills, Patient Education, Patient Safety, Healthcare Management, Sales Effectiveness, Cash Register, Cashiering, Critical Thinking, Public Speaking, Goal Oriented, Time Management, Team-oriented, Telephone Skills, Phone Etiquette, Highly detail oriented
Education
University of Michigan-Dearborn 2010 — 2013
Bachelor's degree, Health Policy Studies
Edsel Ford High School
University of Michigan
University of Michigan
Health Policy Studies
NeuroRestorative January 2014 - Present
NeuroRestorative January 2014 - Present
UnitedHealthcare July 2011 - November 2013
Freeman Associates January 2007 - July 2011
American Red Cross Mass Bay December 2008 - October 2010
Innovation Academy Charter School 2004 - 2010
York Hospital July 1999 - September 2007
UMass Memorial Health Care May 1995 - June 1999
Blue Cross Blue Shield of Massachusetts 1990 - 1992
Health Alliance Plan 1987 - 1990
Skills
Managed Care, Consulting, Strategic Planning, Contract Pricing, Contract Negotiation, Provider Relations, Operations Management, Medicare, Medicare Advantage, Medicare/Medicaid..., Physician Network..., Hospital Contracting, Hospital Reimbursement, Medicaid, Medicare Part D, HMO, Health Insurance, Physicians, PPO, Revenue Cycle, Healthcare Management, Healthcare, Hospitals, Medicare/Medicaid..., Healthcare Industry
Education
University of Cincinnati 1982 — 1984
Northern Kentucky University 1980 — 1982
Associate's degree, Registered Nursing/Registered Nurse
Wilmington College 1971 — 1975
Bachelor of Arts (B.A.), History
Health Alliance Plan March 2014 - Present
Health Alliance Plan October 2000 - Present
Saint John Neumann September 1995 - Present
Skills
Active Directory, SCCM, System Deployment, Visio, Server Administration, Disaster Recovery, Software Documentation, Troubleshooting, Operating Systems, DHCP, Servers, Citrix, Windows Server, System Administration, DNS, Windows, Network Administration, Software Installation, Windows 7, Windows XP, VBScript, Group Policy, WSUS, Scripting, MDT, XP, VMware ESX, ITIL v3 Foundations..., SharePoint 2010, AdminStudio, SharePoint, Process Improvement
Education
Schoolcraft College 2000 — 2005
Computer Information Services
Kalamazoo Central High School 1984 — 1988
High School Diploma, Architectural Drafting and Architectural CAD/CADD
Health Alliance Plan April 2015 - Present
Blue Cross Blue Shield of Michigan June 2013 - Present
General Motors May 2011 - May 2013
Raytheon Professional Services 2004 - April 2011
Inergy Automotive 2002 - 2003
J Walter Thompson 2001 - 2002
Carlson Marketing Group 1999 - 2000
Ford Motor Company 1997 - 1999
Skills
Project Management, Program Management, Databases, Cross-functional Team..., Software Development, Enterprise Architecture, Microsoft SQL Server, Team Leadership, Business Intelligence, SDLC, Software Project..., Six Sigma, Data Warehousing, Process Improvement, ETL, Integration, Automotive, Vendor Management, SAP, Data Integration, SQL, Management, Business Process, Business Analysis, Project Portfolio..., Business Process..., Agile Methodologies, Agile Project Management, Outsourcing, Business Objects, Change Management, Analytics, Project Planning, Resource Management, SOA, ERP, Visio, SharePoint, PMO, IT Strategy, IT Management, Leadership, Consulting, Solution Architecture, Strategic Planning, Healthcare Information..., PMP
Education
Oakland University 2005 — 2008
MBA, Information Systems, Operations
Osmania University
BE, Mechanical Engineering
Health Alliance Plan August 2014 - Present
Sav-Mor and Progressive Drug Stores July 2009 - August 2014
Blue Cross Blue Shield of MIchigan October 2007 - July 2009
Skills
HIPAA, Healthcare, Managed Care, Medicare Part D, Pharmacy, Medicaid, Pharmacy Benefit..., Process Improvement, Healthcare Information..., Medicare, Healthcare Management, Pharmacy Automation, Health Policy, Leadership
Education
University of Michigan 1980 — 1984
BS, Dental Hygiene
Health Alliance Plan December 2013 - Present
Skills
Employee Benefits, Strategic Planning, Insurance, Human Resources, Healthcare, Health Insurance, Process Improvement, Health Care Reform, Account Management, Benefits Administration, Leadership, Medicare, Health Savings Accounts, Customer Service, New Business Development, Change Management, Managed Care, Budgets, Microsoft Office, Negotiation, Contract Negotiation, Analysis, Financial Analysis, Forecasting, Business Analysis, Employee Relations, Outlook, Microsoft Excel, Vendor Management, PowerPoint, Data Analysis, Business Strategy, Disability Insurance, Management, COBRA, Performance Management, Recruiting, Contract Management, Continuous Improvement, Administration, Business Planning, Microsoft Word, Problem Solving, Customer Relations, Budgeting, Excel, Benefits, Word, Mentoring, Compliance
Education
University of Michigan 1996 — 1998
MHSA, Health Services, School of Public Health
Western Michigan University
Bachelor's Degree, Accounting
Health Alliance Plan February 2009 - December 2012
Cinicinnati Children's Hospital Medical Center 2003 - August 2008
Skills
Healthcare Information..., EMR, HIPAA, Software Documentation, Business Intelligence, Process Improvement, Business Analysis, Healthcare, Project Management, Hospitals, Visio, Cognos, Epic Clarity, Business Objects, Epic Systems, Informatics, Medicare, Access, EHR
Education
The Ohio State University 1995 — 1999
Bachelore of Science, Health Information/Medical Records Administration/Administrator
Health Alliance Plan July 2010 - Present
Health Alliance Medical Plans June 2004 - June 2010
HomeTown Health Network 1989 - 2004
Skills
Benefits Administration, Managed Care, Medicare, Management, Health Insurance, Healthcare, Strategic Planning, Marketing, Public Relations, Product Marketing, Insurance, Medicaid, Employee Benefits, Training, Leadership, Market Research, Marketing Strategy, Strategy
Education
The Ohio State University 1978 — 1981
BSBA, Business
Central Catholic High School 1974 — 1978
n/a, n/a
Administrative Sales 2002 - Present
Volunteer 1975 - Present
EDUStaff, LLC 2011 - 2015
Health Alliance Plan 2012 - 2012
State of Michigan - Department of Insurance and Financial Services 2002 - 2012
U.S. Census Bureau 2009 - 2010
Oakland University 2006 - 2008
Equifax Direct Marketing Solutions 2001 - 2001
Miller Canfield Paddock and Stone 1999 - 2000
Administrative Employment Agency 1993 - 1999
Skills
Leadership, Training, Social Media, Policy, Marketing, Public Speaking, Public Relations, Recruiting, Strategic Planning, Management, Social Networking, Newsletters, Media Relations, Customer Service, Insurance, Sales, Community Outreach, Microsoft Office, Marketing Strategy, Organizational..., Health Insurance, Critical Thinking, Creative Writing, Motivational Speaking, Strategic Thinking, Strategic Financial..., Customer Retention, Life Insurance, Sales Presentations, Healthcare, Thinking Outside The Box, Creative Direction, Big-picture Thinking, Executive..., Problem Solving, Collaborative Problem..., Business Communications, Organization &..., Licensing, Human Rights, Creative Solutions, Customer Engagement, Regulatory Affairs, Proactive self-starter, Integrative Thinking, Independent Thinking, Client Presentation, Result Oriented, Client Development
Education
Oakland University
Biology and Nursing
Derderian, Kann, Seyferth & Salucci, PC January 2012 - Present
Coastal Automotive January 2011 - April 2011
Health Alliance Plan July 2010 - August 2010
Telecom Technicians Inc. January 2010 - June 2010
Skills
Small Business..., Tax Accounting, Tax Preparation, Excel, Financial Accounting, HTML, CSS, Outlook, Inventory Management, Customer Relations, Microsoft Office
Education
Oakland University 2007 — 2012
Bachelors of Science, Accounting
Independent Advisor and Consultant 2012 - Present
Health Alliance Plan 2007 - 2012
Care Choices HMO, a member of Trinity Health 1995 - 2007
The Telesis Group 1987 - 1995
American Hospital Association 1978 - 1987
Skills
HEDIS, Process Improvement, Quality Measurement, Strategic Planning, Medicare 5-Star, CAHPS, Pay-for-Performance, Patient-Centered..., Public Reporting, Pay for Performance, Medicare, Medicare Advantage, Medical Home, Quality Improvement, HIPAA, Managed Care, Disease Management, Medicaid, Healthcare Management, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Pharmacy Benefit..., EHR, Health Insurance, Informatics, Health Care Reform, EMR, Provider Relations, Medicare Part D, Hospitals, Accreditation, Leadership, Performance Improvement, Healthcare Analytics, Physician Relations, Physicians, Program Management, Utilization Management, Health Care Systems, Nursing
Education
University of Michigan
MHA, Health Services Administration
USI Insurance Services June 2015 - Present
PPO Network Solution Consultants, LLC November 2012 - Present
Health Alliance Plan May 1998 - September 2012
Health Alliance Plan December 2002 - December 2009
Health Alliance Plan January 2000 - November 2002
Health Alliance Plan May 1998 - December 1999
Cofinity September 1995 - May 1998
California State Assembly December 1992 - October 1994
Employee Benefit Administrators (Full Service TPA) May 1989 - August 1992
Skills
Process Improvement, Provider Network..., Business Analysis, Business Process..., Business Intelligence, Insurance, Health Insurance, Customer Service, Change Management, Microsoft Word, Microsoft Office, Strategic Planning, Product Development, Healthcare, Team Building, Visio, Access, Employee Benefits, Project Management, Managed Care, Network Development, Hospitals, Medicaid, Data Analysis, Budgets, HIPAA, Program Management, Healthcare Consulting, Leadership, Healthcare Information..., Healthcare Management, Analysis, Medicare, Training, Provider Relations, EMR, Disease Management, Health Policy, Cross-functional Team..., Utilization Management, Healthcare Industry, Revenue Cycle, Claim, Credentialing, EHR, HMO, Marketing, Mergers & Acquisitions, Physician Relations, Physicians
Education
Northwood University
Villanova University
Health Alliance Plan May 2013 - March 2014
Health Alliance Plan September 2011 - May 2013
Health Alliance Plan January 2010 - September 2011
Health Alliance Plan January 2005 - January 2010
Health Alliance Plan November 1999 - January 2005
Skills
Healthcare Management, Healthcare, Hospitals, Project Management, Managed Care, Organizational..., Benchmarking, Strategic Planning, Healthcare Consulting, EMR
Education
Spring Arbor University
Master's, Business & Organizational Development
Spring Arbor University
Master of Business & Organizational Development, Business Administration, Management and Operations
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Cross and Blue Shield of Michigan December 2008 - January 2014
Health Alliance Plan December 1999 - January 2008
Skills
Healthcare Information..., Medicare, Health Insurance, Managed Care, Healthcare, Nursing, Microsoft Word, Medicaid, Healthcare Management, Access, EHR, Strategic Planning, Revenue Cycle, Provider Relations, Physician Relations, Inpatient, Health Education, Process Improvement, Healthcare Consulting, HIPAA, Hospitals
Education
University of Detroit Mercy 2006 — 2008
MHSA, Health Services
Ford Motor Company October 2013 - Present
Northern Michigan University February 2011 - Present
Ford Motor Company October 2007 - October 2013
Health Alliance Plan 2008 - February 2011
Ford of Mexico January 2004 - September 2007
Ford Motor Company July 1990 - December 2006
Skills
Organizational..., Leadership Development, Employee Relations, Human Resources, Internal Communications, Employee Benefits, Mergers, Strategic Planning, Change Management, Training, Healthcare, Recruiting, Coaching, Team Building, Leadership, Workforce Planning, Employee Engagement, Public Speaking, HR Policies, Talent Management, Process Improvement, Program Management, Management, Mergers & Acquisitions, Succession Planning, Onboarding, Personnel Management, Strategy, Performance Management, Deferred Compensation, Talent Acquisition, Benefits Administration, HRIS, Labor Relations, Policy, Employee Training, FMLA, Organizational..., Interviews, Sourcing, Conflict Resolution, Career Development, Executive Coaching, Workshop Facilitation, Administration, PeopleSoft, Time Management, Outsourcing, Organizational Design, Contract Negotiation
Education
University of Pennsylvania - The Wharton School 2001 — 2001
The Wharton Society of Fellows, eBusiness
Northern Michigan University 1988 — 1990
M.P.A., Personnel & Labor Relations Emphasis
Northern Michigan University 1983 — 1988
B.S., Computer Science Major, Math Minor
Iron Mountain High School
LLamasoft, Inc. October 2011 - Present
ISS Unlimited August 2010 - October 2011
ADVANCED SOFTWARE SOLUTIONS FOR INFORMATION SYSTEMS' TECHNOLOGIES April 2009 - July 2010
IBM June 2000 - April 2009
Ford Motor Co. I/T January 2000 - January 2005
Health Alliance Plan July 1988 - June 2000
Health Alliance Plan January 1988 - January 2000
ASSIST January 1986 - January 1988
ELECTRONIC DATA SYSTEMS January 1984 - January 1986
BECHTEL POWER January 1982 - January 1983
Skills
XML, Web Services, MySQL, SDLC, JavaScript, Software Development, Java, Java Enterprise Edition, Eclipse, CSS, Visual Studio, PHP, Databases, Team Leadership, UML, Oracle E-Business Suite
Education
University of Michigan 1978 — 1980
BSEE, Electrical and Computer Engineering
University of Michigan 1977 — 1980
Engineer’s Degree, Electrical and Electronics Engineering, 3.2
New School 1976 — 1978
Master’s Degree, Philosophy, 3.7
Control Data Institute 1973 — 1973
Certificate, Programming Technologies
Colegio Franklin Delano Roosevelt, American School of Lima 1960 — 1967
High School Diploma
Yazaki North America July 2012 - Present
American Axle & Manufacturing July 2009 - Present
Health Alliance Plan December 2009 - July 2012
American Axle & Manufacturing July 2009 - December 2009
AAM February 2002 - July 2009
American Axle & Manufacturing February 2002 - July 2009
Nortel Networks May 1999 - February 2002
Wang Global March 1998 - May 1999
Perot Systems Corporation June 1994 - March 1998
Kelsey Hayes/Hayes Wheels International June 1994 - March 1998
Skills
VoIP, IT Strategy, Security, TCP/IP, Data Center, Troubleshooting, Telecommunications, Integration, IT Service Management, Disaster Recovery, Software Installation, Firewalls, Networking, Network Administration, Servers
Education
Walsh College
M.B.A; B.S.E.E
The University of Akron 1984 — 1989
EE, Electrical Engineering
Health Alliance Plan June 2014 - Present
Henry Ford Medical Group April 2013 - Present
Henry Ford Health System August 2011 - Present
Henry Ford Health System August 2010 - April 2013
Health Alliance Plan 2004 - 2010
Accenture May 1993 - April 2004
Skills
Hospitals, Healthcare Information..., Revenue Cycle, Strategic Planning, HIPAA, Managed Care, Healthcare Management, Program Management, Healthcare, EMR, EHR, Public Health, Healthcare Consulting, Informatics, Medicaid, Access, Epic Systems, Process Improvement, Leadership, Management, Physicians, Strategy, Quality Improvement, Change Management, Project Management
Education
University of Michigan - Stephen M. Ross School of Business 1989 — 1993
BBA
University of Phoenix 2010 — 2012
MHA
Leadership Oakland
United Shore January 2014 - Present
Liberty Tax Service January 2014 - April 2014
United Shore June 2013 - January 2014
Health Alliance Plan June 2012 - April 2013
Skills
Public Speaking, Customer Service, Time Management, Microsoft Word, Leadership, Microsoft Office, PowerPoint, Event Planning, Team Building, Social Networking
Education
Southern New Hampshire University 2015 — 2017
Master of Arts (M.A.), Health Communication
Olivet College 2008 — 2012
Bachelor of Arts (B.A.), Business Administration/Finance
Health Alliance Plan March 2012 - Present
Health Alliance Plan September 2011 - March 2012
Meadowbrook Country Club March 2011 - September 2011
Wood, Kull, Herschfus, Obee, & Kull, P.C. January 2005 - June 2011
Skills
Corporate Law, Administrative..., Legal Writing, Sales, Courts, Pleadings, Budgets, Westlaw, Time Management, Marketing, Advertising, Promotions, Budget Process, Direct Mail, Data Analysis
Education
Wayne State University 2011 — 2013
Bachelor of Business Administration (BBA), Marketing/Advertising
University of Michigan 2010 — 2011
Marketing
Schoolcraft College 2007 — 2010
Associates of Art, Business Transfer
Health Alliance Plan May 2015 - Present
Health Alliance Plan September 2014 - May 2015
Health Alliance Plan February 2014 - August 2014
George Washington University March 2013 - May 2014
American Photomarketing August 2008 - June 2011
Detroit Medical Center January 1993 - December 1998
St. John Providence Health System January 1987 - December 1992
Skills
Strategic Planning, Litigation Support, Customer Satisfaction, Legal/Regulatory..., Marketing Research, Strategic Negotiations, Certificate of Need, Demand Forecasting, Medical Coding, HIPAA, Medicare, Analysis, Data Analysis, Physicians, Healthcare Management, Strategy, Program Management, Healthcare, Process Improvement
Education
Oakland University 2012 — 2014
Post Graduate Certificate, Paralegal
University of Michigan 1982 — 1984
Masters of Health Services Administration
George Washington Health Care Compliance Program
Wayne State University
Quicken Loans September 2013 - Present
Quicken Loans March 2012 - Present
Health Alliance Plan May 2011 - April 2012
DoubleTree by Hilton April 2009 - May 2011
Skills
SharePoint, Visio, C#, .NET, ASP.NET, Agile Methodologies, Visual Studio, InfoPath, SharePoint Designer, Java, Visual Basic, HTML, Unix, Microsoft Office..., Microsoft SQL Server, Active Directory, Integration, Software Documentation, Business Analysis, Security
Education
University of Michigan-Dearborn 2006 — 2012
Bachelors, Information Technology Management
Child Success Network LLC, College Success Network October 2003 - Present
Wayne RESA January 1998 - October 2003
Wayne RESA September 1993 - January 1998
Wayne RESA October 1985 - September 1993
Wayne State University September 1981 - June 1985
Wayne State University June 1980 - June 1981
Health Alliance Plan August 1978 - June 1980
Commission on Professional and Hospital Activities October 1977 - August 1978
Skills
Health Education, Neurodevelopmental..., Health Care Integration, Professional Development, Health & Learning..., ADHD Coaching, Coordinate Health Care..., Health Program Planning, Behavioral Health, Critical Thinking, School Health..., Personalized Medicine, Integrative Medicine, Alternative Medicine, Health Care Evaluation, Educational Evaluations, Education Interventions, Special Education, Grant Administration, Entrepreneurship, Prevention, Holistic Health, Health Promotion
Education
University of Michigan 1975 — 1977
Master of Public Health (M.P.H.), Health Education & Health Behavior
University of Michigan 1971 — 1975
Bachelor of Arts (B.A.), with distinction, Psychology
United Physicians July 2014 - Present
Henry Ford Physician Network December 2012 - July 2014
Medical Advantage Group September 2011 - December 2012
Medical Advantage Group 2006 - January 2012
Health Alliance Plan 2001 - 2006
SelectCare 1992 - 2001
St. Joseph Mercy Hospital 1982 - 1986
Skills
Contract Negotiation, Healthcare network..., Clinical integration, Patient centered..., Accountable care, PPO, Leadership, Health Policy, HMO, Management, Managed Care, Clinical Psychology, Physicians, Physician Relations, Health Insurance, Organizational..., Healthcare Management, Strategic Planning, Business Planning, Network Development, HIPAA, Performance Improvement
Education
University of Michigan 1980 — 1982
MHSA, Health Services Administration
University of Wisconsin-Madison - School of Business 1975 — 1979
BBA, Health Services Administration
Beaumont Health, Botsford Hospital May 1981 - Present
Williams-Sonoma, Inc. November 2006 - May 2012
Health Alliance Plan September 1971 - May 1981
Skills
Laboratory, Clinical Research, Data Analysis, Healthcare Information..., Quality Assurance, Public Health, Lifesciences, Hardware Diagnostics, PCR, Healthcare Management, Statistics, Software Documentation, Data Entry, Medical Terminology
Education
Wayne State University 1971 — 1981
Bachelor of Science (BSc), Biological Sciences, Microbiology
University of Michigan 1968 — 1970
Medical Technology
West Bloomfield High School 1965 — 1968
Diploma, College Prep
Blue Cross of Idaho December 2014 - Present
Institutue of Medicine May 2014 - Present
Optum/United Behavioral Health January 2005 - March 2014
National Institute of Mental Health (NIMH) 2010 - 2013
CIGNA Healthcare September 2002 - September 2005
Health Alliance Plan 1990 - 1994
Skills
Healthcare, Clinical, Hospitals, Health, Administration, Quality Management, Policy, Strategic Planning, Treatment, Medical Management, Managed Care, Clinical Research, Healthcare Management, Disease Management, Case Managment, Utilization Management, Provider Relations, Medicaid, Health Policy, System Administration, Physicians, Healthcare Consulting, Healthcare Information..., Management, Behavioral Health, Public Health, Program Development, Medicare, Mental Health, Quality Improvement, Oncology, Outcomes Research, Healthcare Industry, Physician Relations, HIPAA, Case Management, Network Development
Education
Wayne State University School of Medicine 1970 — 1974
M.D., Psychiatry
University of Michigan 1968 — 1970
Pre med
Teresa Q. Tucker Group, LLC ⁞ Consulting Services October 2010 - Present
TIAA-CREF January 1995 - October 2010
Regent Park Community Association 2003 - 2008
Comerica Bank 1990 - 1995
Health Alliance Plan 1988 - 1990
Skills
Series 7, Series 6, Investments, Insurance, Securities, Retirement Planning, Retirement, Mutual Funds, LLC, Small Business, Microsoft Office, FINRA, Communications Planning, Grant Writing, Grant Preparation, Financial Education, IRAs, 401k, Strategic Financial..., Leadership, Series 63, Financial Services, Loans, Employee Benefits, Financial Planning, Financial Literacy, IRA's, Annuities, Presenter, Siebel, Grant Coordination, Grant Monitoring, Freelance Writing, Press Releases, Notary Public, Coaching, Wealth Management, Investment Strategies, Investment Advisory, Asset Allocation, Event Planning, Management, Strategic Planning, Public Speaking, Consulting, Nonprofits
Education
University of Michigan
BA
Health Alliance Plan January 2013 - Present
Post News Week Stations October 2004 - December 2012
Monsanto / Solutia January 1999 - December 2002
Skills
System Administration, Microsoft Exchange, Windows Server, XP, Active Directory
Education
Oakwood College
IBM October 2013 - Present
Capital One / NetApp Inc. January 2013 - September 2013
National Human Genome Research Institute (NHGRI) / NIH January 2011 - December 2012
PBGC April 2009 - September 2010
SGI August 2008 - March 2009
Neustar Inc. August 2002 - July 2008
Pella Corporation February 2002 - August 2002
Health Alliance Plan December 2001 - February 2002
Telcordia Technologies October 2000 - October 2001
Hewlett Packard Company January 2000 - September 2000
Skills
Virtualization, Disaster Recovery, Operating Systems, Pre-sales, Solaris, SAN, Data Center, VMware, Enterprise Software, Oracle, Cloud Computing, HP-UX, Servers, High Availability, NetApp, Unix, ITIL, Security, Storage, Integration, Storage Area Networks, Networking, Enterprise Architecture, Shell Scripting, System Administration, Red Hat Linux, vSphere, Troubleshooting, DNS, NAS, Cisco Technologies, AIX, HP, Hardware
Education
The Maharaja Sayajirao University of Baroda 1991 — 1995
Bachelor in Engineering, Electrical, Electronics, Computer Science
State Farm Insurance August 2015 - Present
Rick Young and Associates March 2015 - June 2015
Health Alliance Plan September 2014 - June 2015
Todd Krygier State Farm November 2013 - September 2014
Dialogue/Omni August 2011 - October 2013
Allstate February 2008 - July 2012
Skills
Mortgage Lending, Umbrella Insurance, Term Life Insurance, Underwriting, Fixed Annuities, Disability Insurance, Sales, General Insurance, Insurance, Health Insurance, Property, Customer Service, Marketing, Life Insurance, Leadership, Liability, Team Building, Customer Acquisition, Customer Engagement, Customer Retention, Customer Satisfaction, Long-term Customer..., Customer Insight, Sales Process, Sales Presentations, Management, Asset Protection, Income Protection
Education
Schoolcraft College
Associate of Arts and Sciences (A.A.S.), General Studies
Northville High School
Diploma General Studies, Business Administration and Management, General
Oakland Community College
Business Administration and Management, General
Alliance of Community Health Plans (ACHP) November 2008 - Present
Epstein Becker & Green, P.C. May 2012 - July 2012
Alliance of Community Health Plans (ACHP) March 2007 - November 2008
Alliance of Community Health Plans (ACHP) July 2005 - March 2007
Health Alliance Plan May 2004 - March 2005
Skills
Health Policy, Healthcare Analytics, Health Insurance..., Medicare Advantage, Quality Measures, Presenter, Healthcare Management, Healthcare Consulting, Healthcare improvement, Marketing Strategy, Medicare/Medicaid..., Database Design, Healthcare, Policy Analysis, Public Health, Leadership, Analysis, Medicaid, Medicare
Education
The George Washington University Law School 2009 — 2012
JD
University of Michigan 2003 — 2005
MPH
University of Notre Dame 1998 — 2002
BS
JH Talent Connections June 2013 - Present
LA Fitness January 2014 - Present
Trialon Corporation - Delphi Pinnacle Award Winner April 2012 - May 2013
City of Warren, MI July 2004 - January 2013
Health Alliance Plan May 2008 - March 2012
Skills
Recruiting, Healthcare, Health Promotion, Team Building, Career Development, Community Outreach, Program Development, Human Resources, Social Networking, Fundraising, Microsoft Office, Public Speaking, Leadership, Wellness, Customer Service, Event Planning, Nonprofits, Analysis, Training, Health Education, System Administration, Talent Acquisition, Microsoft Excel, Mentoring, Interviews, Policy, Technical Recruiting, Time Management, Research, Employee Wellness, Program Management, Conflict Resolution, Employee Relations, Staff Development, Strategic Planning, Non-profits, Process Improvement
Education
Oakland University 2006 — 2011
Bachelor's of Science in Wellness, Health Promotion and Injury Prevention
Regina High School 2002 — 2006
St.Anne
Health Alliance Plan March 2014 - Present
Health Alliance Plan January 2013 - March 2014
Health Alliance Plan October 2011 - January 2013
St. John Providence Health System August 2008 - October 2011
Plante Moran April 2005 - August 2006
Plante Moran August 2002 - April 2005
Skills
Healthcare, Process Improvement, Cross-functional Team..., Change Management, Strategic Planning, Management Consulting, Program Management, Business Process..., Strategy, Business Strategy, Healthcare Management, HIPAA, Healthcare Consulting, Healthcare Information..., Hospitals, Leadership, Management, Managed Care
Education
University of Michigan Business School
Bachelor of Business Administration (BBA), Accounting and Finance
Walsh College of Accountancy and Business Administration
Master of Science in Accountancy, Accounting
Wayne State University
Master of Social Work (MSW), Clinical/Medical Social Work
Health Information and Management Systems Society June 2015 - Present
Detroit CISO Executive Summit May 2015 - Present
Michigan Healthcare CyberSecurity Council March 2015 - Present
Henry Ford Health System August 2003 - Present
Medical Identity Fraud Alliance October 2013 - Present
Clearwater Compliance LLC May 2013 - Present
Trillium Academy Charter School September 2012 - March 2014
Serenity Services March 2006 - July 2009
Health Alliance Plan October 2002 - May 2003
Children's Medical Center of Dayton January 2001 - September 2002
Skills
HITECH, Compliance, Visio, Business Process..., Microsoft Office, HIPAA, Strategic Planning, MS Project, Healthcare Information..., Event Planning, Fundraising, Process Engineering, Project Management, Public Speaking, Vendor Management, Change Management, Healthcare Management, Training, Leadership, Policy, Hospitals, EMR, Human Resources, Nonprofits, Management, Data Analysis, Project Planning, Analysis, Security, Budgets, Team Building, Quality Assurance, System Administration, Strategy, Revenue Cycle, Healthcare, Informatics, Process Improvement, EHR, Healthcare Information..., Managed Care, Program Management, Software Documentation, Health Information..., Information Security, Information Technology, Privacy Law, Healthcare Consulting, Access, Epic Systems
Education
University of Detroit Mercy 1996 — 1997
MHSA, Health Services Administration
University of Detroit Mercy 1990 — 1994
BS, Computer Information Systems
Cass Technical High School 1985 — 1989
Diploma, College Prep
Clippert Open Middle School 1981 — 1985
St. John Providence Health System November 2009 - October 2013
Comprehensive Pharmacy Services March 2008 - October 2012
Crittenton Hospital Medical Center 2011 - 2012
Meijer June 2003 - October 2010
Health Alliance Plan December 2007 - December 2009
Henry Ford Health System December 2007 - December 2009
Karmanos Cancer Institute June 2004 - December 2007
Harper Hospital June 2003 - November 2007
Harper Hospital May 2001 - June 2003
Meijer February 2000 - June 2003
Skills
Pharmacy, Clinical Pharmacy, Clinical Research, Pharmacists, Medication Therapy..., Hospitals, Healthcare, Pharmacy Automation, Patient Counseling, Managed Care, Board Certified..., Anticoagulation, Community Pharmacy, Utilization Management, Pharmacy Benefit..., Pharmacy Practice, Pharmacotherapy, Pharmacokinetics, Oncology, Hematology, Addiction Medicine, Pain Management, Diabetes, Diabetes Management, Patient Education, Clinical Pharmacology, Pharmacology, Compounding, Immunization, Inpatient, Disease Management, Hospital Pharmacy, Medicine, Medicare Part D
Education
Oakland University 2015 — 2017
Master of Business Administration (M.B.A.)
Wayne State University 1996 — 2003
Doctor of Pharmacy (Pharm.D.), Pharmacy
Wayne State University 1996 — 2001
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
eisenhower
Sutter Health Plus January 2015 - Present
Health Alliance Plan October 2013 - October 2014
Visiting Nurse Service of New York August 2013 - October 2013
UnitedHealth Group May 2013 - July 2013
CVS Health 2012 - 2013
Blue Cross and Blue Shield of Louisiana January 2000 - October 2012
Skills
SDLC, Software Documentation, Testing, SharePoint, Visio, Requirements Gathering, Requirements Analysis, SSIS, Business Requirements, Program Management, DB2, SQL, VB.NET, Data Warehousing, Healthcare, .NET, Vendor Management, Integration, Databases, HIPAA, Health Insurance, Insurance, Facets Technical..., SQL Server Management..., SSRS, QTP, Crystal Reports, Access, Enterprise Architecture, Facets Data Model..., Analysis, Microsoft Access, Microsoft SQL Server, Solution Architecture, PL/SQL, XML, Software Development, Quality Center, Data Analysis, Oracle, Business Process, Enterprise Software, Data Modeling, ETL, T-SQL, Cognos, HealthRules, HP Exstream
Education
Louisiana State University 1991 — 1999
Southeastern Louisiana University, Computer Science
Southeastern Louisiana University 1991 — 1999
Bachelor of Science (B.S.), Computer Science
Pulse Consulting, LLC October 2013 - Present
Catalyst Solutions - A Healthcare Consulting Company January 2014 - September 2014
The TriZetto Group January 2009 - October 2013
FlexTech, Inc February 2000 - January 2009
Health Alliance Plan January 1995 - February 2000
Skills
Program Management, CRM, Healthcare Information..., Strategy, HIPAA, Team Building, Managed Care, Healthcare, Health Insurance, Vendor Management, SDLC, Enterprise Software, Process Improvement, Business Analysis, Healthcare Industry, Medicare, Business Intelligence, Medicaid, SaaS, Salesforce.com, Integration, IT Strategy, Requirements Analysis, Professional Services, Visio, Software Implementation, Requirements Gathering, Software Documentation, Healthcare Consulting, Business Process..., Cross-functional Team...
Education
Wayne State University 1989 — 1992
Oakland University
Together Health Network December 2014 - Present
Self Employed October 2014 - December 2014
Medical Advantage Group June 2014 - October 2014
Medical Advantage Group December 2012 - June 2014
Medical Advantage Group October 2011 - December 2012
Medical Advantage Group November 2009 - November 2011
Blue Cross Blue Shield of Michigan August 2005 - November 2009
Blue Care Network April 2001 - August 2005
Health Alliance Plan March 1998 - April 2001
Henry Ford Health System 1988 - 2001
Skills
Budgeting, Process Improvement, Team Building, Change Management, Leadership, Budgets, Program Management, Analysis, Healthcare, Provider Network..., Managed Care, Business Process..., Healthcare Information..., Healthcare Management, Hospitals, Human Resources, Business Intelligence, Management, Strategic Planning, Access, Mergers & Acquisitions, HIPAA, Healthcare Consulting, Medicare, Executive Management, Data Analysis, Health Insurance, Consulting
Education
University of Michigan-Dearborn 1983 — 1988
Bachelor of Science, Industrial and Systems Engineering
Health Alliance Plan July 2010 - Present
Health Alliance Plan September 1995 - February 2010
Henry Ford Health System June 1984 - September 1995
Hospital Corporation of America (HCA) February 1979 - June 1984
Education
University of Cincinnati 1969 — 1974
BS, Healthcare Administration
McNicholas High School 1965 — 1969
Health Alliance Plan June 2013 - Present
Henry Ford Hospital July 2012 - June 2013
Providence of Arizona, Inc. February 2009 - September 2011
Skills
Healthcare, EMR, Patient Safety, Healthcare Management, Hospitals, Project Management, Quality Management, Process Improvement, Health Policy, Policy Writing, Procedure Development, Public Health, Credentialing, Project Planning, Multiple Project..., Customer Service, Policy Analysis, Business Continuity..., Pandemic Planning, Risk Management, Critical Incident..., Complaint Management, Team Leadership, Nonprofits
Education
University of Arizona 2006 — 2008
Master of Public Health (MPH), Public Health Policy and Management
University of Michigan 2000 — 2004
Bachelor of Arts (BA), History
Wellness & Prevention, Inc. (a J&J company) December 2007 - Present
Health Alliance Plan July 2004 - December 2007
University of Michigan - REACH Detroit project October 2002 - July 2004
Texas A&M University - Department of Multicultural Services January 2001 - January 2002
Bryan Independent School District January 1999 - January 2001
Skills
Wellness, Customer Service, Microsoft Excel, Program Development, Health Education, Public Health, Qualitative Research, Workshop Facilitation, Diversity Training, Spanish-speaking, Healthcare, Community Consultation, Editing, Data Analysis
Education
University of Michigan 2002 — 2004
Master of Public Health (MPH), Health Management and Policy
Texas A&M University 1997 — 2001
Bachelor of Science, Biomedical Sciences
Health Alliance Plan April 2013 - Present
Pioneer State Mutual Insurance Company July 2008 - April 2013
Pioneer State Mutual Insurance Company August 2005 - July 2008
Pioneer State Mutual Insurance Company January 2004 - August 2005
Pioneer State Mutual Insurance Company September 2003 - January 2004
Skills
Insurance, Property & Casualty..., Underwriting, Casualty, General Insurance, Liability, Umbrella Insurance, Professional Liability
Education
University of Michigan-Flint 1998 — 2002
B.A, English
4D Pharmacy Management Systems, Inc. December 2014 - Present
Henry Ford Health System July 2012 - December 2014
Health Alliance Plan October 2004 - July 2012
Henry Ford Hospital Main Campus February 2001 - September 2004
Henry Ford Hospital February 1998 - February 2001
Henry Ford Hospital Main Campus September 1993 - February 1998
Skills
Data Specialist, Healthcare, Clinical Research, Hospitals, Pharmaceutical Industry, Pharmacists, Diabetes, Troubleshooting, Pharmaceutics, Insurance, Microsoft Powerpoint, Web Design, Data Analysis, SQL, Oracle Applications, Eclipse, Data Research, SiteMaker, Wordpress Web Designer, Business Objects, MongoDB, HIPAA, Healthcare Management, Managed Care
Education
Wayne State University 2006 — 2014
Bachelor of Science (B.S.), Computer Science
Oakland Community College 2002 — 2010
Associate Degree, Liberal Arts
Osborn High School 1979 — 1983
Diploma, Computer Science, Life Science; Mathematics
Health Alliance Plan October 2013 - Present
IBM July 2012 - September 2013
IBM September 2008 - June 2012
IBM January 2007 - August 2008
IBM May 2001 - December 2006
IBM March 2001 - May 2001
IBM October 1999 - February 2001
IBM February 1999 - September 1999
IBM July 1998 - January 1999
IBM August 1997 - June 1998
Skills
J2EE, SOA, B2C, Enterprise Architecture, Document Imaging, WebSphere Application..., XML, Ant, JDBC, Architecture, Java, Product Life Cycle..., Java Enterprise Edition, Product Lifecycle..., Integration, ITIL, Software Project..., CRM, EAI, Websphere, Solution Architecture, SDLC, IT Strategy, PMO, Unix, Databases, Data Center, Oracle, Enterprise Software, Solaris, System Architecture, Requirements Gathering, Security, Architectures, Software Documentation, Testing, Web Applications, Agile Methodologies, Cloud Computing, DB2, Cross-functional Team..., Application Architecture, Requirements Analysis, IT Service Management, Program Management, Software Development, Project Management, Business Analysis, Vendor Management, Information Technology
Education
University of Michigan-Dearborn 1979 — 1983
Bachelor of Science, Computer and Information Science
Truven Health 2006 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2002 - 2005
Health Alliance Plan 1997 - 2001
Skills
Data Analysis, Healthcare Information..., Strategic Planning, Analytics, Healthcare, Managed Care, Research, Process Improvement, Healthcare Management, Project Management, Healthcare Consulting
Education
University of Michigan
MHSA, Health Services Administration
University of Wisconsin-Madison
BS, Zoology
Health Alliance Plan September 2013 - Present
Detroit Sports Jersey Radio Show July 2011 - Present
Hamadeh Educational Services October 2010 - August 2011
Detroit Public Schools September 2002 - December 2008
Skills
Writing, Teaching, Marketing, Recruiting, Sense Of Responsibility, Knowledge Sharing, Leading Meetings, Computer Proficiency, Event Planning, Training, Nonprofits, Curriculum Design, Community Outreach, Higher Education, Research, Public Speaking, Leadership, Staff Development
Education
Western Governors University 2008 — 2010
MA, Biology Education
Saginaw Valley State University 1992 — 1997
BS, Biology, General
OR Consulting November 2012 - Present
Henry Ford Health System February 2013 - September 2013
Henry Ford Health System November 2011 - February 2013
Health Alliance Plan July 2009 - November 2011
Henry Ford Health System July 2008 - July 2009
Premiere Prep MD January 2004 - May 2008
Skills
Healthcare Management, Healthcare, Hospitals, Healthcare Information..., Process Improvement, Management, EMR, Healthcare Consulting, Epic Systems, EHR, Quality Improvement, Performance Improvement, Public Health, Data Analysis, Access, Managed Care, Strategic Planning, Project Management, Healthcare Industry, Surgery, Change Management, Health Insurance, Visio, Medicaid, Medicare, Medical Devices, Practice Management, Cross-functional Team..., Inpatient, Analysis, Program Development, Health Policy, Microsoft Excel, Microsoft Office, Physician Relations, Informatics, HIPAA, Clinical Research
Education
University of Michigan 2006 — 2008
MHSA, Health Administration, Econ, Org. Theory
St John Fisher Chapel September 2004 - August 2014
Beaumont Health System July 1997 - June 2000
Health Alliance Plan April 1995 - July 1997
Henry Ford Health System July 1991 - April 1995
Skills
Community Outreach, Public Speaking, Teaching, Process Improvement, Microsoft Office, Strategic Planning, Team Building, Program Management
Education
Oakland University 2014 — 2017
Master's Degree, Public Administration
University of Michigan-Dearborn 1994 — 1996
Master's Degree, Industrial Engineering
University of Michigan 1987 — 1991
Bachelor of Science (BS), Industrial Engineering
Health Alliance Plan March 2000 - Present
Health Alliance Plan March 2000 - November 2000
Omnicare Inc. November 1988 - March 2000
Skills
HIPAA, Healthcare, Process Improvement, Visio, Access, Employee Benefits, Business Analysis, Hospitals, Software Documentation, Team Building, Data Analysis, Insurance, Healthcare Information..., Customer Service, Health Insurance, System Administration, Troubleshooting, Managed Care, Strategic Planning, SDLC, Project Management, Vendor Management, Leadership, Healthcare Consulting, Training, Medicaid, Analysis, Program Management
Education
Spring Arbor University 2005 — 2007
Master of Arts (MA), Business Administration and Management, General, A
Spring Arbor University 1997 — 1999
Bachelor of Arts (B.A.), Management of Health Services
Henry Ford Health System April 2011 - Present
Henry Ford Health System July 2009 - Present
Health Alliance Plan January 2013 - Present
Health Alliance Plan HAP 1997 - Present
Wayne State University School of Medicine August 2010 - Present
Henry Ford Hospital 1991 - Present
Henry Ford Health System June 1996 - July 2011
American Telemedicine Association 1997 - 2005
Skills
Medicine, Surgery, Healthcare Management, Healthcare, Quality Improvement, Quality Management, Quality Assurance, Ophthalmology, Medical Education, Board Certified, EMR, Hospitals, Clinical Research, Healthcare Information..., Credentialing, Diabetes, Public Health, Patient Safety, Informatics, HIPAA, Revenue Cycle, EHR, Physicians, Healthcare Consulting, Practice Management, Managed Care, Health Policy, Health Education, Treatment, Epidemiology, Clinical Education
Education
University of Michigan School of Public Health
MHSA, Health Management and Policy
University of Michigan Medical School
MD, Medicine
Health Alliance Plan December 2014 - Present
Tech Mahindra September 2014 - November 2014
Champion Home Builders January 2006 - June 2014
Freudenberg-NOK January 2004 - December 2005
Kmart Corporation January 2000 - June 2003
The Amiri Court, State of Bahrain, Middle East 1997 - 1999
Datanet Systems & Services, Bahrain, Middle East 1995 - 1997
Skills
Crystal Reports, Visual Studio, XML, C#, T-SQL, Cognos, Visio, Visual Basic, JavaScript, Access, FoxPro, Microsoft Dynamics NAV, Rightnow CX, SQL Server 2008, .NET, API, HTML, Vignette Portal, MS Project, ERP, Microsoft SQL Server, Navision, Microsoft Dynamics, Business Intelligence, Software Development, SQL
Education
State Board of Technical Education, Kerala 1988 — 1990
Computer Applications
University of Kerala 1985 — 1988
Bachelor of Science
Microsoft August 2015 - Present
Microsoft February 2015 - Present
Microsoft July 2014 - January 2015
Microsoft February 2014 - July 2014
Microsoft July 2013 - January 2014
GE Capital June 2012 - August 2012
Health Alliance Plan June 2011 - December 2011
Skills
Finance, Management, Team Leadership, Budgets, Microsoft Excel, Managerial Finance, Financial Modeling, Research, Financial Analysis, Enterprise Software, Data Analysis, Microsoft Office
Education
University of Michigan - Stephen M. Ross School of Business 2009 — 2013
Bachelor of Business Administration (BBA), Accounting and Finance
Health Alliance Plan August 2011 - Present
Henry Ford Health System July 2002 - July 2011
Make-A-Wish Foundation of Michigan March 2010 - August 2010
Education
Wayne State University 2009 — 2011
MPA, Nonprofit Management
University of Michigan-Dearborn 2005 — 2009
BA, Political Science/Economics
Northern Virginia Area Health Education Center (AHEC) June 2013 - Present
NCQA November 2008 - Present
Alliance of Community Health Plans July 2007 - November 2008
Priority Health July 2002 - June 2007
Health Alliance Plan July 2000 - July 2002
Cap Gemini Ernst & Young June 1999 - July 2000
Skills
Workshop Facilitation, Product Development, Program Management, Healthcare, Disease Management, HIPAA, Strategic Planning, Team Building, Leadership, Quality Improvement, Accreditation, Program Development, Health Insurance, Leadership Development, Public Speaking, Cross-functional Team..., Public Health, Project Planning, Organizational..., Performance Improvement, Health Care Reform, Data Analysis, Healthcare Management, Change Management, Quality Management, Research, Healthcare Industry, Process Improvement, Policy, Management, Nonprofits, Managed Care, Project Management
Education
America's Health Insurance Plans (AHIP) 2005 — 2006
Fellow, Minority Management Development Program
University of Michigan 1997 — 1999
MHSA, Health Management & Policy
University of Michigan 1993 — 1997
BS, Anthropology-Zoology
Renaissance HS
General Motors - OnStar August 2013 - Present
Health Alliance Plan January 2012 - July 2013
UnitedHealth Group February 2009 - January 2012
LSG Insurance Partners June 2007 - September 2008
Blue Cross Blue Shield of Michigan February 2003 - June 2007
M.J. White & Son, Inc. 1999 - 2000
Skills
Data Analysis, Logic Design, Project Management, Market Analysis, Risk Assessment, Underwriting, Health Insurance, Market Research, Sales Operations, Document Management, Organizational..., Microsoft Word, Microsoft Excel, Process Improvement, Customer Service, Leadership, Strategy, Customer Relations, Analytics, Employee Benefits, Microsoft Office, Strategic Planning, Forecasting, Training, Business Planning, Business Strategy, Marketing
Education
University of Michigan 2005 — 2007
Master of Arts, Teaching; Secondary Certification in Mathematics & Psychology
University of Michigan 2000 — 2003
Bachelor of Science, Mathematics
Schoolcraft College 1998 — 2000
Associate of Science, Engineering
Kelly Services June 2015 - Present
Health Alliance Plan June 2013 - Present
Meredith Xcelerated Marketing October 2012 - June 2013
Campbell-Ewald Advertising May 2010 - September 2012
Campbell-Ewald June 2008 - May 2010
Campbell-Ewald June 2007 - June 2008
Campbell-Ewald 2004 - 2007
Skills
Direct Mail, Marketing, Radio, Television, Retail, Customer Service, Advertising, Integrated Marketing, Social Media, Digital Marketing, Direct Marketing, Social Media Measurement, Social Networking, Interactive Marketing, Email Marketing, Copywriting, SEM, Creative Strategy, Interactive Advertising, Strategy, Digital Media, Marketing Communications, Relationship Marketing, Online Advertising, Mobile Marketing, PPC, Web Analytics, Account Management, Marketing Strategy, Digital Strategy, Social Media Marketing, Creative Direction, CRM, Brand Development, Brand Awareness, Media Planning, Management
Education
Oakland University
Bachelors, Marketing
Blue Cross Blue Shield of Michigan November 2014 - Present
Blue Cross Blue Shield of Michigan April 2014 - October 2014
Health Alliance Plan November 2012 - April 2014
Henry Ford Health System October 2011 - November 2012
Henry Ford Health System January 2008 - October 2011
KETL, Inc. February 2005 - August 2007
Skills
Six Sigma, Lean Manufacturing, Process Improvement, Benchmarking, Performance Improvement, Project Management, Process Engineering, Data Analysis, SDLC, Leadership, Business Process..., Strategy, Business Analysis, Management, Program Management, Organizational..., Integration, Requirements Analysis, MS Project, Cross-functional Team..., Testing, Project Planning, Strategic Planning, Analysis, Quality Assurance, Access, Continuous Improvement, Change Management, Healthcare Information..., Visio, Quality Management, Healthcare
Education
University of Michigan 1992 — 2001
B.S.E., Industrial and Operations Engineering
University of Michigan-Flint 2014 — 2016
Master of Business Administration (MBA)
Health Alliance Plan May 2006 - Present
Health Alliance Plan July 2003 - May 2006
Health Alliance Plan December 2000 - July 2003
Henry Ford Health System August 1998 - December 2000
Henry Ford Health System August 1988 - August 1998
Skills
Data Analysis, Health Insurance, Healthcare, Visual Basic, Insurance, Medicare, Employee Benefits, Leadership, Process Improvement, Customer Service, Underwriting, Marketing, Strategic Planning, Team Building, Managed Care, Auditing, HIPAA, Healthcare Management, Hospitals, Medicaid
Education
University of Michigan-Dearborn 1983 — 1988
BA in Health Care Administration, Health Care Administration; Policy and Planning; Compliance
Ilitch Holdings February 2007 - Present
Public Relations Society of America, Detroit Chapter 2011 - 2011
Health Alliance Plan 2004 - 2006
Eisbrenner Public Relations 2002 - 2004
University of Michigan Record September 2001 - April 2002
Delphi May 2001 - August 2001
Skills
Feature Writing, Speech Writing, Internal Communications, Media Relations, Event Planning, Editing
Education
University of Michigan 1998 — 2002
BA, Communications Studies
Health Alliance Plan February 2007 - Present
Ford Motor Company January 2001 - 2007
Ford Motor Company April 1985 - 2001
Ford Motor Company 1978 - 1985
Eglin Air Force 1975 - 1978
Skills
Six Sigma, Strategic Planning, Cross-functional Team..., Process Improvement, Project Management, Program Management, Team Leadership, Lean Manufacturing, Continuous Improvement, Healthcare, Automotive, Team Building, Product Development, Vendor Management, Leadership, Strategy, Management
Education
University of Florida 1973 — 1975
MS, Engineering Science
St. Olaf College 1969 — 1973
Bachelors of Science, Math, Physics
Western Michigan University 1968 — 1968
Secondary Science Training Program Graduate, Math, Chemistry
Centene Corporation - Superior Health Plan March 2011 - Present
Accenture July 2009 - March 2011
Xerox July 2006 - July 2009
Health Alliance Plan November 1998 - December 2005
Skills
Business Intelligence, ETL, Data Warehousing, Business Strategy, Business Objects, Project Management, Requirements Gathering, Microsoft SQL Server, SDLC, SQL, Oracle, PMP, Data Analysis, Microstrategy, Crystal Reports, Business Analysis, Process Improvement, Requirements Analysis, MicroStrategy
Education
University of Illinois at Urbana-Champaign 1995 — 1997
Masters
Self employed Novelist Account DirectorOptate2001 - 2004
Trinity Health 1994 - 2001
Health Alliance Plan 1994 - 1995
Aetna US Healthcare 1990 - 1993
General Mills 1989 - 1991
Education
University of Michigan 1985 — 1989
BA English
Ladywood 1981 — 1985
Health Alliance Plan December 2013 - Present
Concentra August 2011 - November 2013
Blue Cross Blue Shield of Michigan August 2010 - August 2011
Wayne County Medical Society of Southeast Michigan May 2009 - August 2010
RCM Technologies August 2007 - May 2009
Compuware October 2006 - August 2007
Skills
Business Analysis, Business Intelligence, Customer Service, Help Desk Support, Leadership, Microsoft Office, Project Management, Requirements Analysis, SharePoint, Visio, Enterprise Architecture, Software Project..., Agile Methodologies, Team Building
Education
Texas A&M University-Commerce 2007 — 2009
MBA, Business Administration
Wayne State University 1997 — 2002
BA, Computer Science
Health Alliance Plan September 2013 - Present
New York Life Insurance Company May 2010 - June 2013
New York Life Insurance Company May 2008 - May 2010
New York Life Insurance Company September 2006 - May 2008
Skills
Fixed Annuities, IRAs, Mortgage Lending, Retirement Planning, Estate Planning, Term Life Insurance, Retirement, Mutual Funds, Disability Insurance, Life Insurance, Long-term Care, Sales, Health Insurance, Wealth Management, Long Term Care Insurance, Leadership
Education
The American College 2010 — 2013
Northwood University 2003 — 2006
Banking & Finance, Economics, Management, Financial Planning and Services
Jenison High School 1999 — 2003
Health Alliance Plan July 2013 - Present
Holcim September 2004 - September 2012
OTC 1999 - 2001
Skills
IT Strategy, Data Center, DNS, IT Management, Infrastructure, Project Management, Servers, SAP Implementation, System Administration, Information Security, Vendor Management, SAP, Windows Server, VMware, DHCP, Windows 7, Enterprise Architecture, Security, Integration, Troubleshooting, Citrix, High Availability, IT Operations, Network Security, AIX, Cisco Technologies, Cloud Computing, VMware Infrastructure, Firewalls, SAN, Network Administration, Server Architecture, Solution Architecture, BMC Remedy, Operating Systems, Incident Management, Data Migration, VPN, Storage Area Networks, Information Technology, IBM AIX
Education
University of Michigan 1987 — 1991
Computer Engineering
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2013 - Present
Health Alliance Plan March 2012 - October 2013
Priority Health July 2003 - March 2012
Qualchoice June 1998 - January 2002
Blue Cross Blue Shield of Michigan November 1988 - June 1998
Skills
Strategic Planning, Healthcare, Mergers, Insurance, Budgeting, Network Development, Provider Relations, PPO, HMO, Healthcare Consulting, Financial Analysis, Health Insurance
Education
MSF, Walsh College 1986 — 1989
Oakland University 1978 — 1982
Bachelor of Science (BS), Accounting and Business/Management
Health Alliance Plan August 1993 - Present
Farmington Youth Assistance 1992 - 2012
Skills
Healthcare, Managed Care, Therapeutic Listening, Body Image, Clinical Research, HIPAA, Treatment, Medicaid, Healthcare Management, Biopsychosocial..., Disease Management, Utilization Management, Medicare, Case Managment, Public Speaking, Mental Health, Hospitals, HEDIS, Case Management, Provider Relations
Education
University of Michigan 1988 — 1990
MSW, Clinical Social Work
Hewlett-Packard January 2010 - Present
Independant Consultant April 2008 - January 2010
Health Alliance Plan 2002 - 2007
ICL Fujitsu 2000 - 2002
Skills
Content Management, Event Management, SD, Solution Architecture, Security, Incident Management, Problem Management, IT Service Management, HP Service Manager, HP Service Center, Technical Writing, Management, ITIL v3 Foundations..., Scripting, ITIL, Change Management, IT Strategy, Enterprise Architecture, Software Project..., Service Management, CMDB, ITIL Certified, Request Management, Service Request..., Service Catalog, CI, Service Delivery, PMP, IT Operations, Configuration Management, Integration, Enterprise Software
Education
University of Idaho 1986 — 1992
MS, Environmental Science
The University of Findlay 1978 — 1982
BA, Environmental Science, Biology
Health Alliance Plan September 2014 - Present
Henry Ford Health System December 2007 - Present
AT&T September 1995 - April 2007
Kmart Corporation April 1992 - September 1995
Skills
Hospitals, Healthcare Management, Healthcare, Patient Safety, HIPAA, Nursing, Inpatient, Patient Advocacy, EMR, Patient Education, Epic Systems, Quality Improvement, Customer Service, BLS, Process Improvement, Medical Terminology, Team Building, Microsoft Office, EHR
Education
University of Detroit Mercy 2012 — 2015
Heath Services Administration, Health/Health Care Administration/Management
Oakland Community College 2007 — 2010
Radiologic Technology/Science - Radiographer
Ingage Partners, LLC August 2013 - Present
Catholic Health Partners September 2009 - February 2013
Mercy Health Partners March 2004 - September 2009
Health Alliance Plan June 1999 - August 2003
Skills
Change Management, Business Intelligence, Process Improvement, Integration, Business Analysis, Project Management, Business Process, Program Management, IT Strategy, Business Process Design, Business Process..., IT Management, PMO, SQL, Enterprise Architecture, Healthcare Information..., EHR, HL7, Epic Systems, Visio, Software Documentation, Healthcare, Revenue Cycle, Leadership, Ambulatory, CPOE
Education
Xavier University 2006 — 2009
Masters in Health Services Administration, Healthcare, 4.0
University of Phoenix 2000 — 2002
Master of Business Administration (MBA), E-business, 4.0
University of Detroit Mercy 1998 — 2000
Bachelor Degree in Computer and Information Systems, Information Systems, 3.83
Humana September 2012 - Present
Health Alliance Plan September 2009 - September 2012
Skills
Healthcare, Hospitals, Managed Care, Medicare
Education
University of Detroit Mercy
Hospital and Health Care Facilities Administration/Management
Health Alliance Plan June 2013 - Present
Health Alliance Plan May 2005 - June 2013
Skills
Underwriting, Health Insurance, HIPAA, Process Improvement, Access, Financial Analysis, Insurance, Data Analysis, Business Analysis, Analysis, Employee Benefits, Healthcare, Leadership, Strategic Planning, Visio
Education
Walsh College 2009 — 2014
MBA, MBA
Oakland University 1998 — 2002
BS, Economics
Dalsey and Associates August 2008 - Present
Health Alliance Plan August 2006 - June 2008
CuraNet, L.L.C. January 1996 - August 2006
COMPASS Post Acute Services April 1991 - March 1995
Chi Group September 1981 - March 1991
Skills
Managed Care, Healthcare, Medicare, Healthcare Management, Medicaid, Hospitals, Healthcare Consulting, Strategic Planning, Healthcare Information..., Disease Management, HIPAA, New Business Development, Contract Negotiation, Pharmacy Benefit..., Team Building
Education
Detroit College of Law 1976 — 1979
J.D., Law
University of Michigan 1972 — 1972
M.P.H., Health Education and Environmental Health
University of Michigan Health System September 2011 - Present
Thomson Reuters Healthcare Inc. June 2011 - November 2011
Thomson Reuters (Healthcare) Inc. September 2008 - May 2011
Health Alliance Plan 2003 - 2008
Selectcare Inc 1998 - 2001
St. Joseph Mercy Hospital 1988 - 1992
Skills
Health Care Law, Privacy Law, Health Law, Litigation, Legal Writing, Commercial Litigation, Corporate Law, Mediation, Westlaw, Appeals, Corporate Governance, HIPAA, Intellectual Property, Licensing, Employment Law, Legal Research, Risk Management, Medicaid
Education
Wayne State University School of Law 1989 — 1991
L.L.M., Labor law
University of Detroit Mercy School of Law 1983 — 1986
J.D., Law
Health Alliance Plan 2011 - 2014
MiHIN 2010 - 2012
MiHIN 2010 - 2012
Health Alliance Plan 2009 - 2011
Health Alliance Plan 2007 - 2009
Accenture 1991 - 2007
Skills
Executive Management, Strategic Planning, Operations Management, Business Process..., Operational Planning, Healthcare Information..., IT Strategy, Management, Process Improvement, Business Intelligence, Vendor Management, Healthcare, Program Management, Business Analysis, HIPAA, Integration, Mentoring, Relationship Management, Manage Client..., Team Building, SDLC, IT Management, Strategy, Project Management, Enterprise Architecture, Leadership, Change Management, Cross-functional Team..., Business Strategy
Education
University of Michigan 1986 — 1990
BSAE, Aerospace Enginnering
Health Alliance Plan September 2014 - Present
SEE Consulting LLC 2010 - September 2014
Chelsea Rhone, LLC September 2003 - June 2010
CoverX Corporation January 1992 - January 1998
KPMG LLP January 1990 - January 1992
KPMG LLP January 1986 - January 1990
Skills
Financial Reporting, Financial Analysis, Accounting, Finance, Insurance, Budgets, Internal Audit, Analysis, Financial Risk, GAAP, Cash Flow, Financial Audits, Financial Statements, Tax, Underwriting, Risk Management, Statutory Accounting, Tax Preparation, Internal Controls, SEC filings, Property & Casualty...
Education
University of Michigan - Stephen M. Ross School of Business 1982 — 1986
BBA, Accounting
Ascension Information Services (AIS) January 2015 - Present
Columbia St. Mary's January 2015 - Present
Columbia St. Mary's July 2012 - January 2015
Ascension Information Services (AIS) July 2012 - January 2015
Accenture August 1995 - January 2015
Columbia St. Mary's September 2006 - June 2012
Ascension Information Services (AIS) September 2006 - June 2012
Health Alliance Plan July 1998 - August 2006
Skills
Electronic Health Record, ARRA Meaningful Use, Application Support, Application Maintenance, IT Project Management, IT Service Management, Visio, Process Improvement, Project Management, Program Management, EHR, Healthcare Information...
Education
University of Michigan 1991 — 1995
BSE
Lubaway, Masten & Company, LTD. December 1997 - Present
Mercy Health Partners 1993 - 1997
Providence Hospital 1986 - 1993
Health Alliance Plan 1984 - 1986
Detroit Receiving Hospital 1981 - 1984
Skills
Business Planning, Physician Practice..., Graduate Medical..., Medicare Compliance, Reimbursement Strategies, Financial Modeling, Financial Analysis, Budgeting, Requirements Analysis, Forecasting Models, Third-Party Payor..., Contract Negotiation, Contract Analysis, Financial Management, Staff..., Medicaid, Medicare, Managed Care, Managerial Finance, Physicians, Management, Budgets, Team Building, Management Consulting, Finance, Practice Management, Healthcare Industry, Revenue Cycle, Healthcare Consulting, Meditech, EHR, Healthcare Information..., Analysis, Forecasting
Education
University of Michigan 1991 — 1993
MHSA, Health Service Administration
Northeastern University 1969 — 1972
BA, Mathematics
Meridian Health Plan September 2015 - Present
Health Alliance Plan January 2012 - September 2015
Blue Cross Blue Shield of Michigan October 2000 - January 2012
Skills
Analysis, Access, Management, Telecommunications, Call Centers, Time Management, Windows, Statistics, Editing, SQL, Oracle, Crystal Reports, Cognos, Business Intelligence, Process Improvement, Microsoft Office, Requirements Analysis, Outlook, Troubleshooting, Microsoft Word, SharePoint, Business Process, Healthcare Analytics, Healthcare Information..., Business Analysis, Visio, Business Process..., Data Analysis, Health Insurance, Strategic Planning
Education
University of Michigan 1982 — 1987
BA, Economics, English
Health Alliance Plan October 2013 - Present
TechTeam Global August 2001 - October 2013
TechTeam Global January 1999 - August 2000
TechTeam Global February 1997 - January 1999
TechTeam Global November 1993 - February 1997
Skills
Service Management, ITIL, Six Sigma, Change Management, Outsourcing, Information Technology, IT Service Management, Incident Management, Business Analysis, Service Delivery, ITIL Service Strategy, Service Desk, Business Process..., Management, ITIL v3 Foundations..., Team Management, CMDB, Problem Management, IT Management, Sla, Project Management, IT Strategy, IT Outsourcing, Process Improvement, Vendor Management, IT Operations, PMO, PMP
Education
University of Michigan-Dearborn 1978 — 1981
BSA, Business
Divine Child High School 1974 — 1978
Active Aero Group April 2010 - Present
Active Aero Group May 2014 - December 2014
Active Aero Group April 2010 - May 2014
Health Alliance Plan 2007 - 2010
Windsor Police Service March 2004 - November 2006
Allied Domecq 2000 - 2003
Skills
VMware, Windows Server, Servers, Data Center, Storage, Dell PowerEdge Servers, Troubleshooting, System Administration, DHCP, Disaster Recovery, Windows, Citrix, Network Administration, Hardware, Network Security, Virtualization, SAN, Mobile Device Management, Microsoft Operating..., Televantage, DNS, Cisco Firewall Security, Networking, Dell PowerVault, Bluecoat Proxies, Microsoft Exchange, Cisco ASA, VPN, System Deployment, Technical Support, Active Directory, VoIP
Education
St. Clair College 1997 — 2000
Computer Science - Information Technology, Computer Science - Information Technology
NCQA January 2008 - Present
Center for Advancing Health 2008 - Present
Health Alliance Plan September 2003 - December 2007
Health Alliance Plan June 1993 - September 2003
Skills
Managed Care, Healthcare, Health Policy, Process Improvement, Product Development, Healthcare Management, Quality Improvement, Cross-functional Team..., Strategic Planning, Medicaid, Informatics, Healthcare Consulting, Public Speaking, HIPAA, Utilization Management, EMR, Disease Management, Healthcare Industry, Medicare, Health Information..., EHR, Health Care Reform
Education
University of Michigan - School of Public Health 1991 — 1993
MHSA, Health Services Administration
University of Michigan 1987 — 1991
BA, Sociology
Health Alliance Plan/Henry Ford Health Systems July 2013 - Present
Health Alliance Plan September 2010 - July 2013
Chrysler Technical Center February 1996 - March 2009
Skills
Visio, Process Improvement, Business Analysis, Software Documentation, Microsoft Excel, Troubleshooting, Business Process..., Microsoft Office, Forecasting, Business Process, ITIL, Vendor Management, Access, Program Management
Education
Oakland Community College 2010 — 2013
ABA, Business Adminstration
Saint Luke's Health System October 2013 - Present
Missouri Baptist Medical Center January 2012 - October 2013
St. Francis Health Center October 2007 - January 2012
Henry Ford Health System April 2007 - October 2007
Health Alliance Plan June 2006 - April 2007
Saint Luke's Health System 2005 - 2005
Skills
Hospitals, Healthcare, Process Improvement, Healthcare Management, Strategic Planning, Patient Safety, Epic Systems, Physicians, Physician Relations
Education
University of Kansas Medical Center 2004 — 2006
Masters in Health Service Administration, Administration
University of Jamestown 1996 — 2001
BA Nursing, Nursing
Health Alliance Plan February 2014 - Present
Health Alliance Plan July 1999 - February 2014
Skills
HIPAA, Health Insurance, Provider Relations, PowerPoint, Microsoft Excel, Microsoft Word, Team Leadership, Employee Training, PPO, Healthcare, Medicaid, Insurance, Process Improvement, Team Building, Employee Benefits, Leadership, Analysis
Education
University of Detroit Mercy
Health Services Administration
Health Alliance Plan June 2012 - Present
Health Alliance Plan August 2006 - June 2012
LOC Federal Credit Union January 2003 - August 2006
Skills
Leadership, Human Resources, Recruiting, Sourcing, Organizational..., Healthcare, HIPAA, Interviews, HR Policies, New Hire Orientations, Employee Relations, Time Management, Management, Performance Management, Customer Service, Employee Benefits, Talent Management, Policy, Talent Acquisition
Education
University of Michigan-Dearborn
University of Michigan November 2009 - June 2013
Eastern Michigan University April 2010 - September 2010
University of Detroit Mercy - Center for Cyber Security and Intelligence Studies January 2010 - May 2010
Blue Cross Blue Shield of Michigan June 2008 - March 2009
Health Alliance Plan 2005 - 2008
Voices of Detroit Initiative 1999 - 2005
Voices of Detroit Initiative June 1999 - July 2002
Starfish Family Services 1998 - 1999
Skills
Leadership, Project Management, Security, Program Management, Software Documentation, Access, Integration, Healthcare, Data Analysis, Quality Assurance, Information Security, Analysis, Disaster Recovery
Education
University of Detroit Mercy 2007 — 2009
Master, Information Assurance
Wayne State University 2001 — 2003
Graduate Certificate, Community Health Evaluation and Research
University at Buffalo 1992 — 1997
Bachelor of Arts, Health and Human Services
Eastern Michigan
Thurston High
Thomson Reuters April 2013 - Present
AICPA January 2014 - Present
AICPA September 2013 - Present
AICPA September 2013 - Present
Health Alliance Plan February 2010 - December 2013
Michigan Association of Certified Public Accountants (MACPA) September 2011 - August 2013
General Motors January 2012 - March 2013
General Motors March 2010 - December 2011
Wayne County Airport Authority March 2006 - February 2010
Wayne County Airport Authority May 2005 - March 2006
Skills
Management Consulting, Tax Technology, Process Improvement, Leadership, Accounting, Internal Controls, ERP, Financial Reporting, Auditing, Corporate Tax, CPA, Tax, Managerial Finance, US GAAP, Sarbanes-Oxley Act, General Ledger, SEC filings, Strategy, Management, Business Process, Mergers & Acquisitions, Finance, Executive Management, Tax Preparation, SAP, Strategic Financial...
Education
Oakland University 1998 — 2001
BS, Accounting
Health Alliance Plan April 2014 - Present
Health Alliance Plan August 2013 - April 2014
Michigan Health & Hospital Association March 2006 - July 2013
Marquette General Health System February 2006 - July 2013
Marquette General Health System September 2000 - February 2006
Marquette General Health System July 1999 - September 2000
Marquette General Health System 1996 - 1999
Self Employed 1995 - 1997
Health Care Solutions d.b.a. Bell Pharmacy 1992 - 1996
Skills
Healthcare Information..., Healthcare Management, Hospitals, Patient Safety, Managed Care, Healthcare, Clinical Research, Medicine, Quality Improvement, Inpatient, JCAHO, Home Care, Patient Advocacy, Healthcare Consulting, EHR, EMR, ICD-9, Revenue Cycle, Physician Relations, Nursing, HIPAA, Informatics, Medicaid, Acute Care, Nursing Education, Utilization Management, Physicians, Critical Care, Epic Systems, Medicare
Education
Northern Michigan University 2001 — 2005
MPH, Public Administration
Oakland University 1976 — 1980
BSN, Nursing
Pontiac Central
Health Alliance Plan
Skills
Network Administration, HIPAA, Disaster Recovery, Servers, Active Directory, Citrix, Visio, System Deployment, Troubleshooting, DHCP, Computer Hardware, Server Administration, Windows Server, Integration, DNS, Data Center, System Administration, IT Service Management, SharePoint, Software Installation, Windows 7, Virtualization, IT Strategy, Cisco Technologies, VMware, SCCM, Security, Access, Software Documentation
Education
University of Michigan-Dearborn 1991 — 1996
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
GP Strategies Corporation July 1998 - Present
Health Alliance Plan 1995 - 1998
Allnet Communications May 1993 - August 1995
Comerica Bank 1989 - May 1993
Skills
Coaching, Team Building, Training, Organizational..., Leadership Development, E-Learning, Process Improvement, Change Management, Training Delivery, Strategic Planning, Project Management, Account Management, Consulting, Team Leadership, Program Management, Management, Sales, Vendor Management, CRM, Business Analysis, Management Consulting, Cross-functional Team..., Analysis, Strategy, Leadership, Project Planning, Talent Management, Networking, Business Process..., Employee Training
Education
Walsh College 1994 — 1997
MSM, Management
Oakland University 1983 — 1989
BS, MIS
Health Alliance Plan November 2014 - Present
Great Lakes Athletic Club 2006 - Present
Health Alliance Plan 2011 - November 2014
Selectcare Insurance 1993 - 1996
Skills
Data Analysis, Healthcare Information..., Visio, SDLC, Access, Business Analysis, Software Documentation, Business Intelligence, Program Management, Requirements Analysis, Business Process..., Strategic Planning, Team Building, Process Improvement
Education
Rowan University 1984 — 1988
BS, HRM
Health Alliance Plan August 2014 - Present
Blue Cross Blue Shield of Michigan December 2013 - August 2014
Blue Cross Blue Shield of Michigan April 2012 - December 2013
Blue Cross Blue Shield of Michigan April 2011 - April 2012
Blue Cross Blue Shield of Michigan May 2010 - April 2011
Mulrenin Brothers Mgmt Co September 2009 - August 2010
Dynamic Advisory Solutions January 2010 - April 2010
Education
University of Detroit Mercy 2010 — 2013
Master's of Business Administration, Business Turnaround Management
Oakland University
Bachelor's degree, Accounting
De La Salle Collegiate
Blue Care Network August 2013 - Present
Blue Cross Blue Shield of Michigan February 2005 - August 2013
Health Alliance Plan March 1988 - March 2003
Skills
Managed Care, PPO, Provider Relations, Healthcare Management, Medicare, Medicaid, Healthcare, HIPAA, Health Policy
Education
Northwood University - Richard DeVos Graduate School of Management 2007 — 2009
MBA, Management
Title Source September 2014 - Present
Title Source January 2014 - September 2014
Title Source April 2013 - December 2013
DTE Energy January 2012 - April 2013
Blockbuster September 2007 - December 2011
Univeristy of Detroit-Mercy June 2011 - August 2011
Catholic Social Services of Washtenaw County June 2011 - August 2011
Health Alliance Plan July 2010 - July 2010
Skills
Performance Management, Nonprofits, Organizational..., Human Resources, Training, Recruiting, Employee Engagement, Leadership, Interviews, Team Building, Customer Service, Instructional Design, Microsoft Excel, Sales, Performance Appraisal, Onboarding, Leadership Development, Organizational...
Education
University of Detroit Mercy 2010 — 2012
Master of Arts, Industrial/Organizational Psychology, 3.8
University of Michigan-Dearborn 2006 — 2010
Bachelor of Science, Psychology
HFH Macomb Hospial January 2003 - Present
Health Alliance Plan January 2001 - January 2003
St.John Hospital and Medical Center August 1991 - 1998
Skills
Patient Safety, Certified Case Manager, Patient Education, Medical/Surgical, Healthcare, Wound Care, Hospitals, Nursing, Home Care, Treatment, Customer Service, Utilization Management
Education
Oakland University 1986 — 1991
Bachelors Degree in Science, Registered Nursing/Registered Nurse
Health Alliance Plan January 2013 - March 2013
University of Michigan Health System December 2011 - April 2012
University of Detroit Mercy March 2011 - November 2011
Henry Ford Health System April 2011 - July 2011
State of Michigan June 2009 - February 2011
Analysts International Corporation (AIC) August 2007 - June 2009
Carhartt July 2001 - January 2006
Skills
Microsoft Office, Epic Systems, HIPAA, Medical Terminology, Cognos, Spanish-speaking, Customer Service, Process Improvement, Healthcare, EMR, Project Management
Education
University of Detroit Mercy 2010 — 2012
Bachelor of Science in Health Services Administration (BS)
University of Detroit Mercy 2012 — 2014
Master of Science in Information Assurance (MS-IA)
Henry Ford Health System March 2013 - Present
Health Alliance Plan December 2005 - March 2013
St. John Providence Health System June 2001 - December 2009
Skills
Nursing, Hospitals, Medical/Surgical, BLS, EMR, TNCC, ACLS, Telemetry, Acute Care, Healthcare Management, ICU, PALS, Critical Care, Inpatient, Patient Advocacy, Medical-Surgical
Education
University of Detroit Mercy
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Forest Hills Public Schools September 2013 - Present
YMCA of Greater Grand Rapids September 2011 - August 2014
Health Alliance Plan January 1993 - August 1997
Mercy Alternative - Care Choices January 1992 - January 1993
Henry Ford Medical Group May 1988 - January 1992
Skills
Administrative Support, Data Entry, Outlook, Typing, Confidentiality, Telephone Skills, General Office Duties, Administrative..., Healthcare, Office Management, Customer Service, Event Planning, Strategic Planning, Volunteer Management, Administrative..., Team Building, Management, Nonprofits, Leadership, Fundraising, Community Outreach, Coaching, Public Speaking, Training
Education
University of Detroit Mercy 1983 — 1988
B. Science, Health Care
University of Detroit Mercy
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
Health Alliance Plan August 2014 - Present
Henry Ford Health System December 2005 - August 2014
Henry Ford Health System July 1991 - December 2005
Henry Ford Health System December 1980 - July 1991
Skills
Critical Care, BLS, Inpatient, Patient Safety, Acute Care, ACLS, Nursing Education, Hospitals, Medical/Surgical, EMR, ICU, Healthcare Management, Nursing Care, Nursing Process, Nursing Documentation, Genetics, Managing Database, screening program
Education
Oakland University 2010 — 2012
MSN, nursing Education
Oakland University 1975 — 1986
BSN, Registered Nursing/Registered Nurse
Henry Ford Hospital, School of Nursing 1974 — 1977
diploma in nursing, nursing
Accenture February 2010 - July 2014
Health Alliance Plan May 2011 - June 2014
Universal American/Accenture March 2011 - April 2011
WellPoint/Accenture May 2010 - November 2010
Cognizant Technology Solutions September 2002 - February 2010
Excellus BCBS/Cognizant October 2008 - January 2010
CareFirst BlueCross BlueShield/Cognizant January 2008 - October 2008
TMG Health/Cognizant February 2007 - January 2008
Blue Cross Blue Shield of Michigan/Cognizant April 2006 - January 2007
TriZetto Corporation/Cognizant October 2004 - April 2006
Skills
Facets, hpXr, Trizetto, Business Intelligence, Business Objects, Business Objects Data..., Informatica, Oracle SQL, Sybase, Healthcare Information..., MetaVance, Cognos, System Testing, HIPAA Gateway, Trizetto Communication..., Trizetto Value Based..., Datastage 8.1, SDLC, Data Warehousing, Integration, Requirements Gathering, Analysis
Education
PSG College of Technology,India 1997 — 2002
Bachelor's degree
Health Alliance Plan September 2014 - Present
Henry Ford Health System / Detroit Area Hosptials April 2012 - September 2014
Henry Ford Health System April 2003 - April 2012
The Wellness Plan August 1995 - April 1998
Grosse Pointe Asthma and Allergy Center February 1994 - August 1995
Beaumont Health System November 1993 - February 1994
Children's Hospital of Michigan October 1991 - September 1993
Skills
Pediatrics, Allergy, Asthma, Nursing Education, Nursing, Pediatric Nursing, Acute Care, Inpatient, Ambulatory, Healthcare, Patient Education, Newborn care, Microsoft Office, Pediatric Emergency..., Case Management, Healthcare Management
Education
Wayne State University 1990 — 1991
Bachelor of Science (B.S.), Nursing
University of Michigan 1983 — 1987
Bachelor of Science (B.S.), Psychololgy
Delta Dental Business Information AnalystDelta DentalOctober 2012 - Present
Health Alliance Plan April 1993 - June 2011
United States Air Force November 1982 - September 1986
Education
Rochester College 2002 — 2004
Bachelor's Degree, Computer Systems Management, Cum Laude
Macomb Community College 2000 — 2002
Associate's Degree, Computer Information Systems, Magna Cum Laude
Health Alliance Plan September 2013 - March 2014
Budget Mobile April 2013 - September 2013
Allstate Insurance Company October 2011 - May 2013
Vaughn & Associates November 2010 - June 2011
Ruby Tuesdays February 2010 - October 2010
Skills
Customer Service, Call Centers, Insurance, Office Administration
Education
University of Phoenix 2012 — 2016
Bachelor's Degree, Studying Human Service
Sierra College 2008 — 2010
General Studies
Center High School 2004 — 2008
High School
Blue Cross Blue Shield of Michigan November 2014 - Present
Health Alliance Plan July 2010 - November 2014
Health Alliance Plan April 2000 - July 2010
Alternative Resources Corporation July 1998 - March 2000
Skills
ITIL v3 Foundations..., Certified HIPAA..., Certified Practitioner..., HIPAA, Healthcare Information..., Servers, Security, SharePoint, Information Security, Security Audits, Governance, Project Management, Microsoft Excel, Visio, Analysis, Training, SDLC, Windows 7, Vendor Management, Software Installation, DLP, Microsoft Project, SCCM, Policy Writing, Information Technology
Education
Oakland Community College 2009 — 2014
Information Technologies for Homeland Security (CIS.THS.AASX), Computer and Information Systems Security/Information Assurance, 3.8
Ford Motor Company September 2014 - Present
Health Alliance Plan January 2007 - September 2014
Hewlett-Packard October 1995 - August 2006
Skills
Integration, Requirements Analysis, IT Management, PMO, Management, PMP, SDLC, Project Management, Process Improvement, Business Analysis, Vendor Management, Project Delivery, Requirements Gathering, Healthcare Information..., Visio, Business Process..., Training, IT Strategy, Software Project..., Program Management
Education
Northwood University 1999 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
The George Washington University
Masters Certificate, Project Management
Macy's October 2014 - Present
Health Alliance Plan May 1988 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Training
Education
Oakland Community College 2013 — 2015
Computer and Information Sciences and Support Services, 3.4