HSBC Mortgage Services
Industry: Company
DescriptionFounded: 1985 Parent organizations: HSBC Finance, HSBC France
HSBC Mortgage Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at HSBC Mortgage Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
HSBC Mortgage Services Salaries. You can even request information on how much does HSBC Mortgage Services pay if you want to. Learn about salaries, pros and cons of working for HSBC Mortgage Services directly from the past employees.
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HSBC Mortgage Services Employees
HSBC Mortgage Services September 2013 - Present
HSBC Mortgage Services July 2012 - September 2013
Skills
Social Media Marketing, Marketing Research, Marketing Communications, Market Research, Marketing Strategy, Internal Audit, Mortgage Banking, Procedure Development, Procedure Review, Affidavits, Organizational..., Organizational..., Customer Service, Microsoft Office, Team Building, PowerPoint, Leadership
Education
University of South Florida 2010 — 2012
Bachelor of Science (B.S.), Marketing
Hillsborough Community College 2009 — 2010
Associate of Arts (A.A.), Business/Commerce, General
PHH Mortgage September 2014 - Present
First Niagara Bank February 2014 - April 2014
M&T Bank November 2012 - January 2014
AMS July 2011 - January 2012
Bank of America via DISYS April 2011 - June 2011
HSBC Mortgage Services February 2011 - April 2011
Skills
Lean Six Sigma, Mortgage Servicing, Management, Mortgage Lending, Customer Service, Business Services, Negotiation, Call Centers, FHA, Mortgage Underwriting, Collection Development, Retail Management, Technical Service, credit card service
Education
Management and Strategy Institute 2015 — 2015
Lean Six Sigma Green Belt, Six Sigma, 91%
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services, 3.60
Mortgage university 2014 — 2014
Compliance A-Z and Foreclosure Examiner, Mortgage Training
ECC 2006 — 2007
none, Bussiness Management
Riverside High School 2002 — 2006
Associate's degree, Business and Financial
Bank of America September 2012 - Present
Bank of America September 2012 - Present
HSBC Loss Mitigation Specialist January 2008 - January 2011
HSBC Mortgage Services 2002 - 2011
HSBC Default Services January 2004 - January 2008
HSBC Bank January 2003 - January 2004
HSBC Bank January 2002 - January 2003
elnhurst hospital April 2001 - April 2002
Globetrotter International January 2000 - January 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Credit, Loans, Mortgage Lending, Customer Service, Call Center, Lotus Notes, Access, PeopleSoft, Consumer Lending, Spreadsheets, Banking, Accounting, Mortgage Banking, Time Management, Teamwork, Accounts Payable, Account Reconciliation, Loan Origination, Accounts Receivable, Cash Management, Customer Satisfaction, Auditing, Wordperfect, Call Centers, Software Documentation, Process Improvement, Management, Payments, Finance, Loan Servicing
Education
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Human Resources Management and Services
University of Phoenix 2009 — 2011
AA, Human Service Management
University of Phoenix 2008 — 2011
BA, Health care Management
Proviso West High School 1984 — 1988
highschool, Business Administration and Management, General
Maxim Healthcare Services August 2014 - Present
Self Employed 2003 - Present
HSBC Mortgage Services February 2007 - May 2008
Chili's August 1995 - February 2007
Mario Charbonier P.A. 2004 - 2005
Joseph Scott Financial 2003 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Time Management, Negotiation, Access, Property Management, Advertising, Accounting, Marketing, Data Entry, Sales
Education
University of South Florida 1998 — 2001
Bachelor of Arts (B.A.), Criminology
Hillsborough Community College 1995 — 1998
Associate of Arts (AA)
Liberty Mutual Insurance May 2008 - April 2015
HSBC Insurance Services June 2002 - May 2008
HSBC Retail Services Private Label Credit Cards January 2001 - June 2002
HSBC Mortgage Services August 1997 - January 2001
HSBC, GM Joint Venture March 1997 - September 1998
Dean Witter Discover Card August 1996 - March 1997
Wells Fargo Securities November 1994 - August 1996
Dean Witter Discover Card October 1992 - November 1994
Teng & Associates Inc. December 1989 - July 1992
Education
University of Illinois at Chicago 1992 — 1995
Masters of Business Administration, Marketing
University of Illinois at Urbana-Champaign 1985 — 1989
Bachelor of Science, Marketing
Blu J Agency November 2013 - Present
City of Charlotte May 2008 - Present
Wilkinson & Associates Real Estate January 2012 - October 2013
Keller Willams Realty July 2009 - December 2011
Senderra January 2007 - April 2008
HSBC Mortgage Services January 2006 - April 2007
Skills
Real Estate, Community Development, Organizational..., Small Business..., Event Management, First Time Home Buyers, Short Sales, Marketing, Public Speaking, Residential Homes, Sales, Microsoft Office, Customer Service
Education
University of North Carolina at Charlotte 2013 — 2013
Meeting and Event Planning Certificate
Winthrop University 2001 — 2005
Bachelor of Science (B.S.), Economics & Political Science
Home Loans By U, Inc. July 2008 - Present
Humana July 2008 - June 2013
Happy Kids Day Care and Learning Center December 2006 - January 2009
Countrywide Mortgage Services March 2006 - June 2008
Foundation Financial Services November 2005 - March 2006
HSBC Mortgage Services April 2001 - November 2005
Skills
Insurance, Health Insurance, Term Life Insurance, Building Relationships, Goal-driven leader, Performance Management, Residential Mortgages, Fixed Rate Mortgages, Second Mortgages, Commercial Mortgages, Sales&Marketing, Negotiation, First Time Home Buyers, Loans, Investment Properties
Education
University of South Florida 2011 — 2013
Bachelor of Science (B.S.), Finance and Marketing
Hillsborough Community College 2009 — 2011
Associate of Arts (A.A.), Business Administration
Walgreens Phramacy Intern November 2014 - Present
HSBC Mortgage Services August 2011 - October 2014
SIFE 2010 - 2013
Skills
Mortgage Banking, Credit, Residential Mortgages, Mortgage Servicing, Banking, Loss Mitigation, Loan Servicing
Education
University of South Florida College of Pharmacy 2013 — 2017
Doctor of Pharmacy (PharmD), Pharmacy
University of South Florida 2009 — 2013
Bachelor of Science (BS), Biological and Biomedical Sciences
SunTrust January 2015 - Present
WellCare Health Plans March 2014 - December 2014
Capital One July 2013 - December 2013
Capital One May 2012 - July 2013
PetSmart March 2011 - May 2012
FIS January 2011 - January 2012
FIS June 2010 - December 2010
Constant Contact October 2009 - June 2010
Constant Contact April 2008 - November 2009
HSBC Mortgage Services March 2007 - April 2008
Skills
Call Center, Process Improvement, Workforce Management, Customer Service, Vendor Management, Performance Management, Call Centers, Customer Retention, Leadership, Cross-functional Team..., Change Management, Microsoft Office, Customer Satisfaction, Management, Operations Management, Team Leadership, Training, Time Management, Team Building, CRM, Team Management, Coaching, Quality Assurance, Customer Experience, Employee Training, Business Analysis, Business Process..., Program Management, Troubleshooting, Account Management, Software Documentation, Analysis, Project Management, Banking, Salesforce.com, Outsourcing
Education
Hillsborough Community College
University of Phoenix
University of South Florida
Liz Dudek Insurance Agency Inc January 2012 - Present
Wells Fargo Home Mortgage November 2010 - June 2011
Citizens Bank April 2009 - November 2010
HSBC Mortgage Services January 2006 - April 2009
University of Pittsburgh August 2001 - April 2004
Skills
Life Insurance, Long Term Care Insurance, Disability Insurance, Retirement Planning, Mortgage Lending, Banking, Fixed Annuities, Business Lines, Workers Compensation, Property & Casualty..., Umbrella Insurance, Relocation, Insurance, Finance, Health Insurance
Education
University of Pittsburgh 2000 — 2004
BS, Business
McKesson Medical-Surgical April 2008 - July 2015
HSBC Mortgage Services May 1998 - January 2008
HSBC Mortgage Services September 2001 - June 2006
HSBC Mortgage Services May 1998 - September 2001
Skills
Recruiting, Talent Acquisition, Program Management, Management, Hiring, Interviews, Performance Management, Applicant Tracking..., Human Resources, Employee Relations, Account Management, CRM, Benefits Negotiation, Technical Recruiting, Policy, Leadership, College Recruiting
Education
University of Pittsburgh
B.S., Mathematics
HSBC Mortgage Services May 2010 - August 2010
Education
University of Pittsburgh 2007 — 2011
Bachelor of Arts (BA), Communication, General
CS Technology September 2013 - Present
CS Technology March 2013 - September 2013
CS Technology June 2009 - March 2013
CS Technology April 2007 - June 2009
HSBC Mortgage Services May 2005 - April 2007
National City Mortgage January 2005 - May 2005
Education
University of North Carolina at Charlotte 2001 — 2005
BA, Communication Studies - PR Sequence
Bank Of America June 2011 - Present
Bank of America May 2007 - June 2011
HSBC Mortgage Services February 2006 - May 2007
Bank of America July 2001 - February 2006
Bank of America September 2000 - July 2001
Skills
•COBOL, CICS, SQL,..., •JCL/JES, z/OS 2.1,..., •TSO, ISPF, VSAM, SMS,..., •DB2, ORACLE, MS SQL..., •ChangeMan, Endevor,..., •ABEND AID, INFOPAC,..., •Windows, Microsoft..., •Windows IIS, .bat..., •Unix, shell scripting
Education
University of North Carolina at Charlotte 1988 — 1992
LenderLive August 2015 - Present
Discover Financial Services August 2012 - Present
HSBC March 2010 - August 2012
HSBC December 2007 - April 2010
HSBC Mortgage Services September 2005 - December 2007
CUNA Mutual Mortgage Corporation January 2004 - September 2005
Union Planters Bank February 2003 - December 2003
Merrill Lynch Credit Corporation 1992 - 2000
PricewaterhouseCoopers 1989 - 1992
Skills
Banking, Financial Modeling, Valuation, Financial Services, Securitization, Mortgage Banking, Financial Analysis, Mortgage Lending, Accounting, Analysis, Auditing, Budgets, CPA, Credit Risk, Derivatives, Finance, Financial Risk, Forecasting, Hedging, Internal Audit, Investment Banking, Loans, Portfolio Management, Strategic Financial..., Strategic Planning, Structured Finance
Education
University of North Florida - College of Business Administration 1986 — 1988
Bachelor of Business Administration (BBA), Accounting
FastTrack2Coaching September 2013 - Present
iPEC Coaching December 2013 - Present
Liv4Success January 2013 - Present
HSBC Mortgage Services September 2008 - Present
HSBC September 2005 - September 2008
Independent Financial Partners June 2004 - September 2005
AEGON May 2000 - June 2004
AEGON March 1998 - April 2000
AEGON July 1997 - March 1998
Skills
Coaching, Training, Employee Engagement, Executive Coaching, Change Management, Management, Talent Management, Leadership, Employee Training, Team Leadership, Internal Communications, Public Speaking, Leadership Development, Strategic Planning, Succession Planning, Performance Management, Human Resources, Program Management, Vendor Management, Process Improvement, Sales, Interviews, Employee Relations, Team Building, Onboarding, Customer Service, Business Process..., Strategic Communications, Insurance, CRM, Recruiting, Strategy, Banking, Risk Management, Workshop Facilitation, Organizational..., Call Centers, Talent Acquisition, Employee Benefits, Executive Management, Mortgage Lending, Business Analysis, College Recruiting, Analysis, Business Development, Financial Services, Relationship Management, Business Coaching, Life Coaching
Education
Institute for Professional Excellence in Coaching (IPEC) 2012 — 2013
Certification, Certified as a Professional Life Coach
International Coaching Federation
Credential, Associate Cetified Coach
University of South Florida 1991 — 1994
BA, Communications and Professional Writing
Bisk Education June 2013 - June 2015
Bulls Radio February 2011 - August 2013
HSBC Mortgage Services January 2013 - June 2013
Education
University of South Florida 2008 — 2013
Bachelor of Science (B.S.), Elementary Education and Teaching
CBCInnovis July 2008 - February 2012
Countrywide Home Loans June 2007 - September 2007
Home Capital Funding/Harbor Capital Group August 2005 - June 2007
Countrywide Home Loans July 2004 - August 2005
HSBC Mortgage Services June 2003 - July 2004
Skills
Negotiation, Public Speaking, Credit, Mortgage, Mortgage Banking, Selling, Loans, Mortgage Lending, Business Development, Sales
Education
University of Oregon - Charles H. Lundquist College of Business 1987 — 1991
BS, Marketing
Capital One September 2011 - Present
Citi June 2010 - September 2011
HSBC Mortgage Services June 2008 - May 2010
HSBC Mortgage Services October 2007 - June 2008
HSBC Mortgage Services October 2004 - October 2007
Capital One June 2003 - October 2004
Capital One March 1998 - June 2003
Skills
AML, Auditing, Compliance, Credit, Financial Risk, Mortgage Lending, Operational Risk..., Payment Processing, Process Management, Operational Risk, Team Building, Credit Cards, Coaching, Cash Management, Call Centers, Loan Servicing, Mortgage Banking, Management, Leadership, Cross-functional Team..., Loans, Banking, Financial Services, Internal Audit, Credit Risk, Executive Management, Portfolio Management, Consumer Lending, Risk Management
Education
University of Phoenix 2003 — 2005
BSM, Business Administration
University of South Florida
Citicorp N.A. Inc. September 2011 - Present
Intrinsic Partners LLC for Citigroup April 2009 - September 2011
WellCare December 2007 - April 2009
HSBC Mortgage Services 2005 - 2007
Case Consulting Group 2004 - 2006
CP Ships 2004 - 2006
iGATE Global Solutions 1998 - 1999
Patel Roadways Limited 1992 - 1994
Skills
Analytics, Business Analysis, Business Process..., Business Intelligence, SDLC, Requirements Analysis, Analysis, Banking, Business Strategy, Visio, Vendor Management, Strategy, Risk Assessment, Risk Management, Project Management
Education
University of North Carolina at Greensboro 2002 — 2004
Masters, Business Administration
ServiceMax August 2015 - Present
ServiceMax December 2013 - Present
Signature Consulting Group October 2012 - December 2013
US Army October 2011 - September 2012
HSBC Mortgage Services November 2009 - September 2012
US Army January 2011 - October 2011
Florida Army National Guard March 2009 - January 2011
HSBC Mortgage Services June 2008 - November 2009
HSBC Mortgage Services February 2002 - April 2009
Florida Army National Guard December 1993 - March 2009
Skills
Training, Leadership, Software Documentation, Team Building, Analysis, Management, Project Management, Quality Assurance, SharePoint, Microsoft Office, Policy, Microsoft Excel, Process Improvement, Project Planning, System Administration, Customer Service, Security Clearance, Military, Access, Change Management, Government, Security, Human Resources, Leadership Development, Coaching, Microsoft Word, Employee Training, MS Project, Army, Military Experience, PowerPoint, Visio, Team Leadership, Operations Management, Risk Management, Public Speaking, Instructional Design, Technical Writing, Performance Management, Program Management, Supervisory Skills, Section 508, Salesforce.com
Education
University of Management and Technology 2011 — 2013
Master's, Project Management
DeVry University 2007 — 2010
Bachelor's, Technical Management with a concentration in Project Management
Malcolm X College 1997 — 1999
A.A.S., Mortuary Science
Association for Strategic Planning April 2009 - August 2010
Countrywide Home Loans January 2004 - January 2007
HSBC Mortgage Services January 2003 - December 2003
Coldwell Banker Commercial January 2002 - November 2002
Daniel Realty Corporation January 1996 - March 1998
Basic Capital Management January 1993 - January 1996
Southmark Commercial Property Management February 1989 - August 1990
United States Marine Corps April 1964 - March 1967
Skills
On Camera Acting, Professional Modeling, Public speaking, Leadership, Marketing, Strategic Planning, Sales, Management, Sales Management, Program Management, Training, Social Media, Business Development, Project Planning, Process Improvement, Public Speaking, Team Building, Negotiation, Social Media Marketing, Advertising, Coaching, Customer Service, Sales Operations, New Business Development, Time Management, Recruiting, Account Management, Social Networking, Team Leadership, Marketing Communications, Budgets, Marketing Strategy
Education
University of Denver - Daniels College of Business 1969 — 1970
MBA, Business Management
University of Northern Colorado 1967 — 1969
Bachelor of Arts, Business Marketing
Tecumseh High School 1961 — 1963
High School, College Prep
Aspire Lending August 2013 - Present
Wells Fargo July 2008 - August 2012
Countrywide Bank October 2007 - July 2008
American Brokers Conduit April 2005 - July 2007
HSBC Mortgage Services January 1990 - March 2005
HSBC Mortgage Corporation 1990 - 2005
Skills
FHA, Mortgage Lending, Underwriting, Loans, Mortgage Banking, Credit, Residential Mortgages, Refinance, Credit Analysis, Banking, USDA, FHA financing, Financial Analysis, Mortgage Underwriting, Financial Risk, VA loans, Real Estate, Government Loans, Construction Loans, Non-Conforming, Home Equity Loans, Reverse Mortgages, Certified Mortgage..., Consumer Lending, Loan Servicing, Mortgage Servicing, FHA Financing, VA Loans
Education
University of Maryland University College 2007 — 2008
Dalyncro LLC March 2015 - Present
HSBC Mortgage Services January 2005 - March 2015
Capital One January 1999 - January 2005
Lenny and Vinny's Pizzeria January 1995 - January 1999
Pizza Hut January 1983 - October 1995
Skills
Management, Leadership, Team Building, Finance, Training, Risk Management, Process Improvement, Personal Training, Yoga for Golfers, Yoga for Sports..., Health & Wellness, Hatha Yoga, Golf Fitness, Fitness Instruction, Senior Fitness, Yoga Instruction, Banking, Mortgage Lending, Loans, Software Documentation, Credit, Financial Services, Program Management, Customer Service, Call Centers, Sales, Financial Analysis, Mortgage Banking, Credit Analysis, Loan Servicing, Analysis, Loss Mitigation, Underwriting, Consumer Lending, Recruiting, Human Resources, Business Planning, Compliance
Education
University of Pittsburgh 1972 — 1976
BS, Major - Psychology; Minor - Studio Arts
Nationstar Mortgage August 2014 - Present
Nationstar Mortgage October 2012 - July 2014
Ocwen Financial Corporation July 2012 - October 2012
Ocwen Financial Corporation February 2011 - July 2012
McGrann Paper May 2008 - May 2010
HSBC Decision One Mortgage February 2007 - February 2008
HSBC Mortgage Services November 2005 - February 2007
PHH Mortgage August 2004 - November 2005
PHH Mortgage March 2002 - August 2004
PHH Mortgage May 1999 - March 2002
Skills
Financial Analysis, Financial Modeling, Forecasting, Risk Management, Strategic Financial..., Process Improvement, Due Diligence, Financial Reporting, Finance, Valuation, Sarbanes-Oxley Act, Corporate Finance, Strategic Planning, Managerial Finance, Accounting, Cash Management, Budgets, Portfolio Management, Vendor Management, Operations Management, Six Sigma, Auditing, Capital Markets, Loans, Credit Risk, Leadership, Financial Risk, Business Process..., Strategy, Business Planning, Management, Credit, Analysis, Business Analysis, Cross-functional Team..., Analytics, Internal Controls, Executive Management, Financial Planning
Education
University of Notre Dame - Mendoza College of Business 1994 — 1995
MBA, Finance/ Management
University of Toledo 1990 — 1994
BA, Finance/ Economics
Mentor High School 1987 — 1990
Diploma
Keller Williams Realty May 2015 - Present
ALAW - Albertelli Law/Oversite Data Services October 2012 - May 2015
ALAW - Albertelli Law/PREO June 2010 - October 2012
HSBC Mortgage Services December 2006 - June 2010
HSBC North America February 2005 - December 2009
HSBC Card Services November 1996 - February 2005
Skills
Process Improvement, Risk Management, Business Analysis
Education
University of Nevada-Las Vegas
Top-Down Recruiting, Inc. October 2012 - Present
The Heiden Group November 2008 - October 2012
Barclays Capital November 2007 - March 2008
HSBC Mortgage Services November 2001 - December 2007
Management Recruiters International June 1994 - October 2000
Skills
Sales Management, Sales, Solution Selling, Account Management, Salesforce.com, New Business Development, Cold Calling, Direct Sales, Recruiting, Business Development, Contract Negotiation, Professional Services, Leadership, Start-ups, Telecommunications, Managed Services, Customer Retention, Executive Search, Networking, SaaS, Management, Sales Operations, Sales Process, Cloud Computing, Enterprise Software, Entrepreneurship, Marketing Strategy, Team Management, CRM, Selling, Strategic Partnerships, Strategy, B2B, Lead Generation
Education
University of North Carolina at Charlotte
HSBC Mortgage Services 2012 - 2012
China Construction Bank June 2011 - July 2011
Skills
Leadership, Communication, Sales, Customer Service, Microsoft Office, Cultural Diversity, Information Technology, Driving License
Education
University of Minnesota-Twin Cities 2011 — 2013
Bachelor of Science (BS), Economics
University of Wisconsin-Superior 2009 — 2011
Bachelor of Science (BS), Finance, General
Arcserve August 2014 - Present
CA Technologies January 2012 - Present
CA Technologies June 2008 - December 2011
Regions Bank November 2007 - May 2008
HSBC Mortgage Services April 2005 - June 2007
HSBC 2002 - 2005
Skills
Sales, Direct Sales, Cold Calling, Hunting, Solution Selling, Account Management, Business Development, Salesforce.com, Sales Process, Lead Generation, CRM, Sales Presentations, Networking, Social Media, B2B, Sales Enablement, Sales Operations, Software Industry, Channel Sales, Channel Partners, Partner Development, Partner Management, Selling, Management, Marketing, Demand Generation, Storage Solutions, Resellers, Storage, Disaster Recovery, Mortgage Lending, Channel, Channel Strategy, Cloud Computing, Enterprise Software, Data Center, SaaS, Professional Services, Strategy, Sales Management, Go-to-market Strategy, Enterprise Storage, Managed Services, Strategic Partnerships, Product Marketing, Complex Sales, Product Management, Storage Virtualization, Virtualization, Business Intelligence
Education
University of Florida 1996 — 1997
Bachelor's degree
University of South Florida 1991 — 1995
Parallon Business Solutions July 2013 - Present
Supplemental Health Care December 2008 - July 2013
DocuTech June 2008 - November 2008
Bear Stearns May 2007 - May 2008
HSBC Mortgage Services 2004 - 2007
CBC Companies 2002 - 2004
Skills
MSP, RPO, National Accounts, National Account..., Healthcare Staffing, Project Implementation, Staffing Models, Contract Negotiation, Account Management, Product Management, Training & Development, VMS, Sales Operations, Direct Sales, Analysis, Applicant Tracking..., Building Relationships, Business Development, CRM, Cold Calling, College Recruiting, Customer Retention, Consulting, Employee Training, Healthcare, Leadership, Management, Marketing, Marketing Strategy, Networking, New Business Development, Process Improvement, Program Management, Sales, Recruiting, Sales Management, Sales Presentations, Sales Process, Selling, Solution Selling, Staffing Services, Start-ups, Strategic Planning, Strategy, Talent Acquisition, Team Building, Temporary Placement, Temporary Staffing, Time Management
Education
University of South Florida 1992 — 1996
Bachelor of Arts (BA), Mass Communications
Doginhaus March 2015 - Present
lululemon athletica October 2014 - Present
Dog nannies October 2014 - Present
All Seasons Adventures September 2014 - January 2015
Lake Tahoe Visitors Authority October 2013 - March 2014
University of Pittsburgh January 2010 - December 2011
HSBC Mortgage Services May 2010 - August 2010
Skills
Event Planning, Social Media, Communication Skills, Microsoft Office, Team Leadership, Leadership Development, Employee Training, Interviews, Conference Coordination, Direct Marketing
Education
University of Pittsburgh 2007 — 2011
Bachelor of Arts (B.A.), Communication and Rhetoric; Africana Studies
PwC September 2010 - Present
FLXON, Inc. August 2007 - March 2009
HSBC Mortgage Services June 2006 - July 2007
U.S. Department of State May 2005 - July 2005
Skills
Auditing, Microsoft Excel, Financial Services, Banking, Financial Reporting, Internal Controls, CPA, Sarbanes-Oxley Act, Valuation, Microsoft Office
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2009 — 2010
Master of Accounting, Accounting
University of North Carolina at Chapel Hill 2002 — 2006
BA, Modern European History
Premier, Inc. February 2011 - Present
Premier, Inc. September 2007 - February 2011
HSBC Mortgage Services February 2006 - July 2007
Skills
Customer Relations, Process Improvement, Requirements Analysis, Access, Excel, SQL, Quality Assurance, Lean Process Improvement, Process Flow..., Customer Service, Issue Research, Feature Prioritization, Data Analysis, Data Audit, Team Mentoring, Internal Communications, Recruiting, Microsoft Excel, Onboarding, Applicant Tracking..., Leadership, Business Analysis, Healthcare Information..., Databases
Education
University of North Carolina at Wilmington 2001 — 2005
Bachelors, Psychology
Octapharma Plasma, Inc. April 2013 - Present
First Tennessee Bank October 2009 - March 2013
Meta-logix Inc 2007 - February 2010
HSBC September 2000 - August 2007
Household Mortgage Services 2000 - 2007
HSBC Mortgage Services 2000 - 2007
Citigroup 1998 - 2000
Skills
SDLC, Microsoft SQL Server, SharePoint, Visio, Team Management, Business Analysis
Education
University of South Florida 1995 — 1999
University of South Florida 1995 — 1999
Citigroup January 2008 - Present
HSBC Mortgage Services April 2005 - December 2007
Certegy January 2004 - April 2005
Danka November 2002 - January 2004
Thomas Financial Group October 2000 - May 2001
Skills
Strategy, Analytics, SQL, Data Mining, Excel models, Project Management, Procurement, Business Process, Leadership, Management, Banking, Finance
Education
University of South Florida - College of Business Administration 1996 — 2001
Bachelor of Science (B.S.)
Quicken Loans March 2015 - Present
Maverick Funding February 2012 - March 2015
RMCi Financial June 2010 - June 2011
Ameritrust April 2009 - June 2010
Equifirst(Division of Barclays Bank) October 2005 - March 2009
HSBC Mortgage Services 1997 - 2005
Skills
Product Launch, Business and Strategic..., P&L Management, Sales Management, Strategic Planning, Sales Operations, Profit, Mortgage Banking, Mortgage Lending, FHA, Loans, Underwriting, Credit, USDA, Banking, Refinance, Real Estate, Loan Origination, Business Development, Residential Mortgages, Risk Management, Credit Analysis, Negotiation, Commercial Lending, VA loans, Contract Negotiation, Sales, Start-ups, Selling, New Business Development, Forecasting, Leadership
Education
University of South Carolina-Aiken 1990 — 1995
BS, Business Managment
Roundpoint Mortgage Managing quality control function for mortgage servicing. Building and testing compliance with federal and state regulations.Team Leader, Global Investment BankingBank of AmericaJanuary 2010 - Present
Bank of America February 2009 - Present
Bank of America February 2010 - June 2015
Zenta January 2008 - May 2008
HSBC Mortgage Services October 2004 - June 2007
Wachovia October 2002 - September 2004
Wachovia October 1997 - September 2002
Skills
Compliance, Quality Assurance, Audit, Mortgage, Risk Management, Excel, Analysis, Problem Solving, Outlook, Word, Due Diligence, Microsoft Office, Internal Audit, Vendor Management, Finance, Mortgage Lending, Auditing, Training, Credit
Education
University of North Carolina at Charlotte 1990 — 1995
BA, Business Administration
Jeld-Wen 2015 - Present
Chiquita April 2013 - March 2015
Chiquita April 2012 - April 2013
Nexxus Lighting Inc. September 2011 - March 2012
Electrolux Major Appliances November 2010 - December 2011
Domtar Paper Company November 2007 - January 2010
HSBC Mortgage Services November 2004 - November 2007
Skills
Forecasting, Inventory Management, Supply Chain Management, Supply Chain, Shipping, Negotiation, Deployment, Appliances, Demand Planning, Planning, SAP, Metrics, Windows, Vendor, Excel, Warehousing, Promotions, Logistics, Product Development, Sales Operations, Supply, Merchandising, Account Management, Problem Solving, Retail, Six Sigma, Data Analysis, Operations Management, Customer Service, Pricing, Customer Relations, Strategic Planning, Analysis, Microsoft Office, Business Analysis, Vendor Management, Process Improvement, ERP, Team Leadership, Product Management, Team Building, Competitive Analysis, Program Management, Sales Management, Business Planning, Procurement, Materials Management, Contract Negotiation, New Business Development, Vendor Relations
Education
University of South Carolina - Darla Moore School of Business 2013 — 2016
Master of Business Administration (MBA), Business Administration, Management and Operations
University of North Carolina at Chapel Hill 2000 — 2004
BA, Communication Studies- Interpersonal and Organizational
St. Stephens High School 1996 — 2000
M&T Bank April 2008 - Present
HSBC Mortgage Services June 2006 - March 2008
HSBC Mortgage Services January 1999 - June 2006
Coastal Mortgage Services, Inc. June 1992 - December 1998
Skills
Loans, Mortgage Lending, Banking, Mortgage Banking, Mortgage Underwriting, Credit, Residential Mortgages, Refinance, USDA, Loan Origination, FHA, FHA financing
Education
University of North Carolina at Charlotte - Belk College of Business
Merrill Lynch December 2008 - Present
Wachovia Securities ISG February 2008 - January 2011
HSBC Mortgage Services February 2002 - 2008
Careerbuilder.com March 2000 - February 2002
LoanGiant.com August 1998 - February 2000
Morgan Stanley January 1995 - January 1998
Education
University of South Carolina-Columbia 1991 — 1996
Wells Fargo Home Mortgage September 2010 - Present
HSBC Mortgage Services May 2007 - January 2009
Skills
Mortgage Lending
Education
University of South Carolina-Columbia
HSBC, North America 2007 - Present
HSBC Mortgage Services January 2006 - Present
HSBC 2006 - Present
John Hancock 1999 - 2005
CGI 1997 - 2005
CGI Information Systems 1996 - 2005
Education
University of South Florida 2003 — 2006
University of South Florida 2003 — 2005
MBA, MIS, Management
Holy Angels
University of Kerala
Goldman Sachs May 2007 - Present
HSBC Mortgage Services March 2007 - May 2007
HSBC March 1997 - May 2007
Skills
Transaction Management, Microsoft Office, Mortgage Fraud, Vendor Management, Mortgage Lending, Fraud, Due Diligence, Loss Mitigation, Investigation, Process Improvement, Financial Services, Risk Management, Loans, Banking, Residential Mortgages, Management, Mortgage Servicing, Credit, Underwriting, Real Estate, Analysis, Portfolio Management
Education
University of Illinois at Chicago 1996 — 1998
BA, Criminal Justice
Decision One Mortgage March 2004 - December 2007
HSBC Mortgage Services 2004 - 2007
Home Loan Investment Bank 1996 - 2004
Skills
Mortgage Lending
Education
University of Rhode Island 1990 — 1994
BA, Economic, Political Science
Kforce Staffing Solutions August 2009 - Present
HSBC Mortgage Services January 2005 - August 2009
JLM Industries March 2000 - June 2004
Intermedia Communications August 1998 - February 2000
H. Lee Moffitt Cancer Center November 1993 - October 1996
AchieveGlobal April 1991 - October 1993
Education
University of South Florida 1987 — 1991
B.S., Accounting
Ft. Pierce Central High School 1984 — 1987
Diploma
SunTrust Mortgage April 2014 - Present
The Federal Savings Bank September 2012 - April 2014
NewDay Financial April 2009 - November 2011
CrossCheck Compliance January 2008 - April 2009
HSBC 1997 - 2007
HSBC Mortgage Services 1997 - 2007
Skills
Mortgage Lending, Mortgage Banking, Acquisitions, Loans, Loan Origination, Credit, FHA, Refinance, Residential Mortgages, Underwriting, Banking, Sales Management, Loss Mitigation, Risk Management, Portfolio Management, Mortgage Underwriting, Consumer Lending, USDA, Real Estate
Education
University of Michigan
Bachelor of Business Administration (B.B.A.)
University of Michigan
Bachelor of Business Administration (BBA)
Pyramid Healthcare Solutions October 2011 - Present
PharMerica November 2007 - October 2011
JPMorgan Chase May 2007 - October 2007
HSBC Mortgage Services November 2005 - April 2007
PharMerica April 2001 - November 2005
Skills
Accounting, Portfolio Management, Finance, Accounts Receivable, Account Reconciliation, Project Management, Employee Training, Microsoft Excel, Customer Service, Process Improvement
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2007 — 2010
BS, Business Management
Walter Investment Management Corp. June 2015 - Present
Suncoast Solutions February 2015 - June 2015
USF Health I/S September 2014 - February 2015
BB&T Application Development Services June 2013 - June 2014
UNIT4 CODA, Inc. December 2006 - August 2012
HSBC Mortgage Services July 2006 - December 2006
USF Physicians Group September 1999 - July 2006
Skills
Business Analysis, SQL, Integration, Databases, Business Intelligence, Business Process..., Microsoft SQL Server, Visual Basic, Troubleshooting, Testing, Business Process, Requirements Analysis, XML, Software Documentation, Analysis, Visio, TFS, Training, Scrum, Confluence, Agile Methodologies, CODA Financials
Education
University of South Florida - College of Business Administration 1997 — 1999
Bachelor of Science (BS), Management Information Systems
Grainda Builders, Inc October 2008 - Present
Ryan Homes July 2007 - October 2008
HSBC Mortgage Services December 2005 - June 2007
Verizon Wireless November 2004 - December 2005
Skills
Sales Operations, Management, Vendor Management, Customer Service, Sales, Forecasting, Project Management, Budgets
Education
University of North Carolina at Charlotte 2001 — 2004
B.S.B.A, Marketing
Kee Safety, Inc November 2008 - Present
Homecomings Financial November 2007 - September 2008
HSBC Mortgage Services October 2003 - October 2007
Decision One Mortgage October 2003 - October 2007
HSBC Mortgage Services 2003 - 2007
GE Mortgage Insurance / Headway April 2001 - September 2003
Skills
Risk Management, Sales Management, Account Management, Strategic Planning, Forecasting, Negotiation, Project Management, Contract Negotiation, Microsoft Office, Operations Management, Budgets, Microsoft Excel, Customer Service, PowerPoint, Team Building, Manufacturing, New Business Development, Sales, Purchasing, Project Planning, Management
Education
University of Florida 1983 — 1986
BSBA, Finance
Lake City Community College 1980 — 1983
Associates, Computer Science
PricewaterhouseCoopers January 2007 - December 2010
HSBC Mortgate Services 2004 - 2006
HSBC Mortgage Services 2002 - 2004
Skills
Programming
Education
University of South Florida 1997 — 2000
BS, Management Information Technology
HSBC Mortgage Services November 2013 - Present
Faircount Media Group June 2013 - July 2013
South University March 2012 - March 2013
Darden Restaurants January 2004 - June 2011
Marketing In Color May 2009 - December 2009
Skills
Strategy, Project Management, Training, Sales Management, Account Management, Customer Satisfaction, Social Networking, Leadership, CRM, Salesforce Administrator, Restaurants, Time Management, Sales, Food & Beverage, Hospitality, Teamwork, Employee Training, Customer Service, Restaurant Management, Menu Development, Coaching, Advertising, Recruiting, Management, Budgets, Interviews, Consulting, C2 Systems, Event Management, Sametime, RMS, MortgageServe, Financial Services, Loan Servicing, Mortgage Servicing, PowerPoint, Team Leadership
Education
University of South Florida 2001 — 2010
Bachelor, Communications
Argosy University Tampa
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bank of America November 2009 - Present
HSBC Consumer and Mortgage Lending April 2008 - November 2009
HSBC Mortgage Services May 2005 - March 2008
Bank of America 2001 - 2005
Aetna, INC. 1998 - 2001
Skills
Credit, Financial Risk, Credit Risk, Risk Management, Portfolio Management, Analytics
Education
University of Florida 1992 — 1996
BS, Statistics, Mathematics
CITI Bank Senior Vice President-ServicingWashington Mutual1997 - 2007
Washington Mutual Bank 1996 - 2007
HSBC 1963 - 1995
HSBC Mortgage Services 1963 - 1995
Household 1963 - 1995
Skills
Banking, Credit, Financial Risk, Financial Services, Leadership, Loan Origination, Loans, Management, Mortgage Lending, Portfolio Management, Credit Analysis, Financial Analysis, Credit Risk, Risk Management, Mortgage Banking, Executive Management, Finance, Relationship Management, Process Improvement, Underwriting
Education
University of Florida 1962 — 1963
Associate of Arts (AA)
HSBC Mortgage Services October 2005 - December 2009
Capital One January 1998 - January 2005
Toys R Us January 1992 - January 1998
Education
University of South Florida 2002 — 2005
B.A., Marketing
Unemployed June 2012 - Present
Florida Office of Financial Regulation January 2008 - June 2012
HSBC Mortgage Services May 2005 - August 2007
Office of Financial Regulations April 1985 - May 2005
Skills
Compliance
Education
University of South Florida 1973 — 1976
Bachelor of Science (BS), Finance, General
University of South Florida 1972 — 1976
B.S., Finance