Intrado Company
Intrado Inc. provides 9-1-1 and emergency communications infrastructure, systems and services to telecommunications service providers and government public safety agencies in the United States and worldwide. Over 200 million calls are made to 9-1-1 annually. Headquarters: Omaha, Nebraska, United States Founded: 1979 Parent organization: West Corporation Subsidiaries: Intrado International Ltd, Intrado Communications of Virginia Inc, Intrado EMEA
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Intrado Employees
Weld County Planning Dept March 2015 - Present
City of Greeley November 2013 - March 2015
Digital Globe June 2010 - March 2013
Intrado March 2006 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, InDesign, Illustrator, ARC GIS 10.1 Suite, Visio, Access, Linux, iOS, Python, Visual Basic, MapInfo, Geomatica, BAE SOCET SET, ArcGIS, Remote Sensing, Getting The Job Done, ArcView
Education
University of Colorado at Denver 2010 — 2013
MURP Masters Program, Masters Degree in Urban and Regional Planning
University of Colorado at Denver 2003 — 2005
Political Science & Geography, Political Science & Geography
University of Northern Colorado 2001 — 2003
Geography and Political Science
Hastings College 2000 — 2001
General Studies
Intrado June 2015 - Present
Intrado March 2011 - Present
Intrado February 2011 - March 2011
Intrado July 2007 - January 2011
Intrado October 2005 - June 2007
Intrado July 2005 - September 2005
Intrado October 2004 - August 2005
Intrado November 2002 - September 2004
Skills
Telecommunications, VoIP, Wireless, Troubleshooting, Project Management, MS Project, Microsoft Excel, Microsoft Office, Project Coordination, Project Planning, Data Analysis, Data Management, Outlook, Flexibility, Mobile Devices, SharePoint, Communication, Program Management, Integration, Vendor Management, Cross-functional Team..., Team Leadership, Product Management, Microsoft Project
Education
University of Colorado Boulder 2000 — 2002
Communication, General
Front Range Community College 1999 — 2000
General Studies
Kustom Kar Audio Plus February 2015 - Present
Intrado 2010 - 2013
KKA Inc. January 1998 - May 2010
Skills
Custom Cars, home AV, Car Audio, Security, Home Audio, Telecommunications, Troubleshooting, Disaster Recovery, Management, Cloud Computing, Sales, Customer Service, Marketing Strategy, Product Development, Social Media, Social Media Marketing
Education
Front Range Community College 2010 — 2010
Computer and Information Sciences and Support Services
University of Life
Still learning, Everything, Yes!
Eye Care Center of Northern Colorado October 2014 - Present
Intrado 2013 - 2014
Arapahoe County Sheriffs Office 2013 - 2013
Thornton Police 2013 - 2013
Arapahoe County Sheriffs Office 2008 - 2013
Arapahoe County Sheriffs Office 2005 - 2008
Adams County Government 1999 - 2004
Adams County Sheriff's Office 1997 - 1999
Skills
Telecommunications, Telephony, Public Safety, Call Centers, Team Leadership, Emergency Services, Customer Service, Microsoft Office, Customer Satisfaction, Security, Management, Team Building, Process Improvement, Customer Retention, Law Enforcement..., Interpersonal..., Corrections, Conflict Resolution, Crisis Intervention, Multi Tasking, Policy, Investigation, Public Speaking, Police, Firearms, Criminal Investigations, Criminal Justice, Law Enforcement
Education
Community College of Aurora 2013 — 2013
General Studies
Colorado Institute of Law Enforcement Training, Inc. 1995 — 1995
P.O.S.T. Certification, Law Enforcement General Certification
Berthoud High School
Intrado April 2013 - Present
Lucky's Market July 2013 - October 2013
Intrado April 2009 - April 2013
Intrado October 2007 - April 2009
PharMerica October 2002 - October 2007
Kmart Corporation October 1990 - April 2002
HCR ManorCare 1992 - 1993
HCR ManorCare 1989 - 1990
Skills
10 Key, Windows 7, Microsoft Word, Microsoft Excel, PowerPoint, Access, IBM AS/400, Macro Express, Notepad++, SharePoint, Softphone, Proficient Typing Skills, Organization, Team Leadership, Communication Skills, Customer Service, Outlook, Cash Register, PLU Codes, Wireless, Telecommunications, Management, Troubleshooting, VoIP, Integration, Leadership, Vendor Management, Program Management
Education
Front Range Community College 2003 — 2005
Art/Art Studies, General
Front Range Community College 1993 — 1995
Art/Art Studies, General
Boulder High 1989 — 1992
Intrado January 2015 - Present
AFL October 2014 - January 2015
tw telecom, inc. December 2011 - August 2014
Nexgen Wireless, Inc. August 2011 - December 2011
Cablevision July 2009 - June 2011
Cox Communications March 2007 - November 2008
KB Home February 2006 - March 2007
Northrop Grumman Corporation October 2004 - October 2005
AT&T May 2000 - March 2004
Advantage Power Solutions November 1998 - March 2000
Skills
SCTE, Cabling, Cable Television, Cable Modems, Cisco Routers, Adva, Adtran, T1s, DS3, Structured Cabling, POTS, Cat 5, Wireless Broadband, Wireless Networking, Wireless Security, IP, Cisco VoIP, VoIP, Field Service, Field Work, Marine Corps, Switches, Troubleshooting, Software Installation, Networking, Cat5, Computer Network..., Ethernet, Optical Fiber, T1, Telecommunications, Testing, Wireless
Education
DeVry University 2000 — 2001
N/A, Telecommunications Management
William Floyd 1990 — 1994
High School, Art/Art Studies, General
Webster University July 2008 - Present
Level 3 Communications September 2012 - September 2015
Intrado January 2011 - September 2012
Intrado December 2009 - January 2011
Intrado November 2006 - December 2009
Intrado November 2005 - November 2006
Intrado September 2003 - November 2005
Qwest Communications March 2003 - September 2003
Sprint December 2001 - January 2003
Sprint December 1998 - November 2001
Skills
Resource Allocation, Multimedia, Telecommunications, Wireless, Telephony, Vendor Management, Cross-functional Team..., Program Management, Call Center, Team Leadership, Call Centers, Troubleshooting, Project Planning, CRM, Product Management, Management, Mobile Devices, Project Management, Unified Communications, Training, PMP, Leadership, Analysis, Networking
Education
Colorado Technical University 2006 — 2007
Master of Science (M.S.), Management, Project Management
University of Colorado at Boulder 1994 — 1996
B.A., Communications
Front Range Community College 1993 — 1994
Associate of Arts (A.A.), Communication, General
Western Wyoming 1992 — 1992
Broomfield High School 1988 — 1992
Proffesional Home Health Care December 2013 - Present
Intrado 2013 - November 2013
IBM November 2010 - April 2013
Home Instead Senior Care September 2008 - 2010
Skills
Team Leadership, Microsoft Word, Microsoft Excel, Outlook, Lotus, PowerPoint, Microsoft Office, Office Administration, Teamwork, Business Process, Management, Project Management, Health, Organization, Handle Multiple..., Time Management, Research, Proofreading, Interpersonal..., Multi Tasking, Writing, Customer Service, Professional..., Employee Training, Business Process..., Typing, Friendly Personality
Education
Front Range Community College
Associate's degree, Business Administration and Management, General
University of Phoenix
Bachelor of Business Administration (B.B.A.)
Intrado December 2013 - Present
Cetis Group May 2011 - December 2013
Vaisala Inc. 2001 - 2011
Skills
Testing, VoIP, Integration, Troubleshooting, Active Directory, Network Administration, Hardware, Blackberry Enterprise..., ERP, Electronics, Microsoft Exchange, Process Improvement, Program Management, Servers, VPN, VMware, System Administration, Windows Server, DNS, Windows, Firewalls, Server Administration, Operating Systems, XP, LAN-WAN, IT Management, Switches, TCP/IP, DHCP, SharePoint, Disaster Recovery, VMware ESX, Windows 7, Telecommunications, Technical Support, Project Planning, Project Management, Computer Hardware, Virtualization, WSUS, Microsoft Servers, Software Installation, ITIL, Group Policy, SQL, Unified Communications, Team Leadership, Business Process, SAN, Sonicwall
Education
Kaplan University 2004 — 2006
Bachelor of Science (BS), Computer and Information Sciences and Support Services, 3.5
Front Range Community College 2001 — 2003
Associate of Science (A.S.), Computer and Information Sciences and Support Services, 3.78
Intrado June 2013 - Present
Intrado, Inc. December 2010 - May 2013
NYCE Payments Network, LLC July 2001 - December 2010
Skills
Service Delivery, Vendor Management, Telecommunications, Process Improvement, VoIP, Integration, Product Management, Program Management, Call Centers, Disaster Recovery, Cross-functional Team..., Project Management, Account Management, Business Process..., Customer Service, Management, Strategic Planning, Team Building, Wireless, Business Analysis
Education
ESI International / George Washington University 1999 — 2002
Master's Certificate, Project Management
Furman University 1982 — 1986
Bachelors of Arts, Accounting
Grand Canyon University August 2014 - Present
Intrado August 2013 - August 2014
Skills
Public Safety, Physical Security, Security Management, Emergency Management, Surveillance, Firearms, Enforcement, Investigation, Protection, Security, Tactics, Security Training
Education
Front Range Community College
Time Warner Cable 2015 - 2015
Time Warner Cable 2015 - 2015
ROInnovation July 2013 - November 2014
MillerCoors June 2013 - September 2013
IBM June 2007 - 2012
IBM February 2006 - May 2007
Intrado July 2002 - November 2005
IBM February 1998 - June 2002
DRS RUGGED SYSTEMS, INC February 1997 - December 1997
Skills
Project Portfolio..., Project Management, Software Project..., PMP, Program Management, Software Documentation, Certified Scrum Master, Certified Scrum Master..., Requirements Analysis, Integration, Business Analysis, MS Project, Project Delivery, Change Management, PMO, IT Service Management, IT Management, Service Delivery, Requirements Gathering, Cross-functional Team..., Network Administration, SDLC, Technical Support, Data Center, Security, Cloud Computing, ITIL, Enterprise Architecture, SharePoint, Outsourcing, IT Strategy, CRM, Management, Networking, Scrum, Global Delivery, Vendor Management, Solution Architecture, Business Process, IT Outsourcing, IT Operations, Disaster Recovery, Microsoft Project
Education
University of Phoenix 1999 — 2003
B.S, Information Technology; Business Systems Analysis and Project Management
Front Range Community College 1997 — 1997
Certificate, Network Support
Cypress High School
Intrado January 2011 - Present
Intrado October 2008 - Present
Intrado October 2006 - Present
Intrado January 2006 - Present
Comcast Cable November 2000 - January 2006
TeleTech TeleServices December 1998 - August 2000
TeleTech TeleServices October 1997 - December 1998
TeleTech TeleServices June 1997 - October 1997
Skills
Analysis, Databases, Leadership, Data Warehousing, Agile Methodologies, SQL, Time Management, Software Development, Java, Software Project..., JBoss Application Server, JavaScript, Requirements Analysis, JSP, MySQL, Management, Software Documentation, Telecommunications, Training, Integration, Vendor Management, Wireless, VoIP
Education
SAS Institute 2007 — 2007
SAS Graphs
SAS Institute 2006 — 2006
SAS Programming I and II
Front Range Community College 2005 — 2005
Certificate, Project Management Basics
Front Range Community College 2005 — 2005
Certificate, Management Basics
Batky-Howel 2003 — 2003
Certification, SQL Programmer
Intrado 2013 - Present
Intrado September 2011 - Present
IBM August 2007 - September 2011
City of Boulder July 2005 - October 2007
Skills
Linux, AIX, Active Directory, Call Centers, Networking, Windows Server, Help Desk Support, Computer Hardware, Network Administration, Hardware, Unix, Hardware Support, Microsoft Office, Computer Maintenance, IBM iSeries, AS400, Windows Server 2003, SunOS, Windows Server 2008, Computer Building, Telephony, Server Administration, windows s, Troubleshooting, Telecommunications, Technical Support, VoIP, Integration, Servers, Wireless
Education
Metropolitan State University of Denver 2012 — 2015
CIS Degree, Computer and Information Sciences and Support Services, 3.0 GPA and Higher
Front Range Community College 2009 — 2014
MIS, MNA ( Microsoft Networking Administration), CCNA, MCSA/MCSE
Intrado October 2010 - Present
Intrado January 2008 - October 2010
Skills
ENP Certification, Public Safety, E911, Telephony, Telecommunications, Wireless, VoIP, Emergency Communications, Supervisory Skills, Customer Service, Emergency Management, Mobile, Program Management, Vendor Management, Troubleshooting, Product Management, Integration, Cross-functional Team..., Call Centers, E-911, Mobile Devices, Team Leadership, IP
Education
Front Range Community College 2011 — 2013
Associates of Arts
Colorado State University
Bachelor's degree, Business Administration, Management and Operations
Intrado January 2014 - Present
Vine Street Pub and Brewery August 2013 - January 2014
Orepac Building Products July 2012 - August 2013
Cantina Laredo November 2011 - June 2012
City of Naperville July 2011 - October 2011
Student Conservation Association May 2011 - July 2011
Flat Top Grill August 2009 - May 2011
Skills
GIS, Social Media Marketing, Geography, Management, Microsoft Office, Data Analysis, Customer Satisfaction, Leadership, Team Leadership, PowerPoint, Public Speaking, Time Management
Education
Illinois State University 2007 — 2011
BS, Geography, Environmental Studies
Front Range Community College 2013 — 2014
Certification, Geographic Information Systems
Faction, Inc. May 2013 - Present
DigitalGlobe November 2012 - May 2013
Intrado March 2010 - November 2012
Quantum July 2009 - June 2010
WiPro April 2002 - May 2008
Infocrossing 2002 - 2006
XO Communications 1997 - 2001
Skills
Unix, Data Center, Linux, Networking, Solaris, Disaster Recovery, Storage, Red Hat Linux, TCP/IP, Virtualization, Servers, VMware, Storage Area Networks, System Administration, Cisco Technologies, Switches, VMware ESX, Shell Scripting, VoIP, NAS, Brocade, High Availability, Windows, iSCSI, HP-UX, Enterprise Storage, Solution Architecture, Troubleshooting, Cloud Computing, SAN, Software Documentation, Storage Virtualization, Storage Management, Storage Solutions
Education
Front Range Community College 2006 — 2008
Delta College 1997 — 1999
IBM April 2012 - Present
Insight Global (Contracted to IBM) July 2007 - April 2012
IBM June 2007 - April 2012
OAO Technology Solutions February 2004 - June 2007
Intrado June 2001 - May 2003
Skills
SAN, Storage, Storage Area Networks, Troubleshooting, Disaster Recovery, Servers, Operating Systems, Technical Support, Data Center, Linux, Storage Management, Brocade, Enterprise Storage, AIX, NAS, DS4000, Unix Shell Scripting, Team Leadership, High Availability, IT Operations, Solaris, Storage Solutions, Sametime, NetApp, Problem Management, Microsoft Office, Information Technology, Technical Leadership, Ubuntu, RedHat, SAN Volume Controller, Lotus Notes, Lotus Connections, TACL, Netview, Lotus Symphony, VirtualBox, OpenSSH, SSH, Gedit, Problem Solving, HP NonStop, Linux distributions, ownCloud, IBM AIX
Education
Front Range Community College 2011 — 2011
ZOLL Medical Corporation 2012 - Present
ZOLL March 2010 - March 2012
ZOLL Data Systems June 2008 - March 2010
Intrado July 2002 - June 2008
Intrado February 2002 - July 2002
Centura Health October 2000 - December 2001
Black Hawk Police Department July 1997 - October 2000
Gilpin County Sheriffs Office June 1997 - October 2000
Gilpin County Sheriffs Office January 1994 - July 1997
Skills
Troubleshooting, Computer Hardware, Technical Training, Supervisory Skills, Quality Assurance, Public Safety, Project Management, Firefighting, Emergency Services, Software Project..., Telecommunications, Leadership, Testing, Management, Training, Building Relationships, Mentoring, Agile Methodologies, VMware, Macintosh Applications, Windows, iOS, Cross-functional Team..., Program Management, Integration, Team Leadership, Product Management
Education
Nederland High School 1990 — 1994
Front Range Community College
Certificate Project Management Basics, Business
Front Range Community College
Certificate Project Management Basics
Intrado October 2014 - Present
Open Cloud Consultants January 2010 - September 2014
Law Enforcement Wireless Village January 2010 - September 2014
Engerman Consulting Group 2006 - April 2009
Comstock Valuation January 2001 - January 2005
MDSI July 1997 - December 2000
Alliance Systems January 1984 - July 1997
Tandem Computers June 1980 - December 1983
Skills
Business Analysis, Project Planning, Enterprise Software, Solution Selling, Marketing, Product Management, Integration, Process Improvement, Software Design, Cloud Computing, Strategic Planning, Databases, Business Development, Software Project..., SaaS, Management, Management Consulting, Consulting, Requirements Analysis, Software Development, SDLC, Networking, Business Intelligence, Agile Methodologies, IT Management, Enterprise Architecture, Telecommunications, Mobile Devices, Program Management, Professional Services, Mobile Applications, Agile Project Management, SQL, E-commerce, Business Process, Solution Architecture, Executive Management, Project Management, Linux, CRM, System Architecture
Education
Northern Illinois University 1980 — 1982
MS, Information Systems
Drake University 1972 — 1976
BS, Computer Science, Management
Intrado February 2013 - Present
Intrado September 2012 - February 2013
Intrado August 2011 - September 2012
Dave & Buster's November 2007 - August 2011
Skills
Telecommunications, SQL, VoIP, Requirements Analysis, Databases, Oracle, Integration, Troubleshooting, SAS programming, VBA
Education
University of Colorado at Boulder 2009 — 2014
Bachelor of Arts (B.A.), English Language and Literature, General
Front Range Community College 2007 — 2009
Associate of Science (A.S.), Chemistry
United States Department of Defense, US Air Force June 2014 - Present
USAA November 2013 - June 2014
Intrado August 2013 - November 2013
Air Force Office of Special Investigations January 2010 - August 2013
Air Force Office of Special Investigations June 2005 - January 2010
United States Air Force March 1998 - June 2005
United States Air Force June 1993 - March 1998
Skills
Counterintelligence, Counterterrorism, Intelligence Analysis, Enforcement, Homeland Security, Criminal Investigations, Force Protection, National Security, Air Force, Interrogation, Security Clearance, Firearms, Intelligence, Physical Security, Military, Investigation, Executive Protection, Surveillance, Police, Emergency Management, Evidence, HUMINT, Criminal Justice, Command, Patrol, Security, Weapons, Private Investigations, Security Operations, Crime Prevention, Leadership, Management, Operations Management, Federal Law Enforcement, Internal Investigations, Security Management, Tactics, Military Experience, Background Checks, DoD, Protection, Personal Security, Fraud, Special Operations, Defense, Crisis Management, Vulnerability Assessment, Corporate Security, Counterinsurgency, Law Enforcement...
Education
University of Phoenix-Colorado Campus 2009 — 2015
Bachelor of Science (B.S.), Criminal Justice with Emphasis in Management
Community College of the Air Force 1997 — 2012
Associates in Applied Science, Criminal Justice
Hazelwood Central High School 1990 — 1993
High School Diploma
Advanced Energy March 2013 - Present
Microsoft October 2011 - March 2013
Intrado May 2010 - September 2011
Travel Centers of America March 2010 - February 2011
Skills
VoIP, TCP/IP, HP Openview, Cisco Technologies, WAN, IP, Switches, Routing, Wireless, Servers, Integration, Technical Support, Data Center
Education
DeVry University Phoenix 2004 — 2008
Remington College-Cleveland Campus 2002 — 2004
Associate of Science (AS), Computer Systems Networking and Telecommunications
Intrado/Positron Public Safety July 2008 - Present
Intrado 2008 - Present
CAE INC September 1986 - March 2008
Skills
Program Management, System Architecture, PMP, Integration, Software Project..., Systems Engineering, Telecommunications, Requirements Analysis, MS Project, Testing, Project Management, Project Planning, Software Engineering
Education
St. Lawrence College 1982 — 1986
Microcomputer Engineering, Engineering
Concordia University
Mechanical Engineering, Engineering
GHX June 2014 - Present
GHX September 2011 - Present
Intrado June 2010 - September 2011
Intrado May 2008 - June 2010
Sun Microsystems, Inc June 2000 - November 2007
Corrocon, Inc 1999 - 2000
Tracer Research Corporation UK Ltd 1993 - 1999
Tracer Research 1987 - 1993
Skills
Program Management, Cloud Computing, Agile Methodologies, Management, Leadership, Databases, Integration, Strategy, Project Management, SQL, Technical Leadership, Virtualization, Oracle, Software Development, Database Admin, Microsoft SQL Server, SaaS, Team Leadership, Vendor Management, High Availability, Enterprise Software, Organization, Disaster Recovery, Business Intelligence, ITIL, Requirements Analysis, Unix Shell Scripting, Team Management, Security, Cross-functional Team..., Outsourcing, Scrum, Database Management, SQL Server, Metrics, Engineering, IT Operations, Agile Project Management, IT Service Management, IT Management, MongoDB, Amazon EC2, Amazon RDS, Amazon S3, Amazon Web Services..., MySQL, Unix, Java
Education
University of Missouri-Columbia 1982 — 1987
BS, Chemical Engineering
Front Range Community College 2012 — 2014
Programming Certificate, Computer and Information Sciences, General, 4.0
Intrado October 2011 - Present
Fountains Spatial, Inc. February 2008 - October 2011
microDATA GIS 2003 - 2008
MFG 1999 - 2003
Skills
Adobe Flex, ActionScript, FlashBuilder, Flex, ArcGIS, ArcGIS Server, ESRI, Remote Sensing, Flash Builder, Microsoft SQL Server
Education
Wright State University 1993 — 1995
M.S., Hydrogeology
Dickinson College 1989 — 1993
B.S., Geology and Economics
Kingswood-Oxford 1985 — 1989
High School Diploma
Intrado July 2014 - Present
Skills
Software Engineering, PHP, Java Enterprise Edition, Linux, VoIP, Java, MySQL, Telecommunications, Windows, Perl, Software Development, Unix, SIP, C++, Integration, IP, SOAP, ClearCase, Glassfish, UML, Apache, Shell Scripting, Subversion, Software Design, System Architecture
Education
École de technologie supérieure 2003 — 2006
BAC, Software Engineering
StepFunction Strategies LLC July 2015 - Present
StepFunction Strategies, LLC March 2013 - Present
Bandwidth.com April 2011 - March 2013
Dash Carrier Services August 2010 - February 2011
StepFunction Strategies LLC April 2006 - August 2010
Intrado April 2001 - April 2006
StorageTek December 1995 - April 2001
Digital Equipment Corporation June 1978 - December 1995
Skills
Product Management, Telecommunications, VoIP, Cloud Computing, Business Development, Consulting, Go-to-market Strategy, Integration, Leadership, Management, Management Consulting, Marketing, Mobile Devices, Start-ups, Strategic Partnerships, Strategy
Education
D'Amore-McKim School of Business at Northeastern University 1984 — 1988
MBA, Business
Illinois Institute of Technology 1971 — 1975
BA, Math
FTI Consulting 2014 - Present
Johnson at Cornell University 2007 - 2014
FTI Consulting 2006 - 2007
Intrado 2004 - 2006
CSG Systems 2001 - 2003
High Speed Access Corp. 2000 - 2001
Lehman Brothers 1998 - 1999
JP Morgan 1993 - 1997
Credit Suisse First Boston 1990 - 1992
Skills
Finance, Investment Banking, Investor Relations, Financial Modeling, Financial Analysis, Valuation, Mergers & Acquisitions, Strategy, Data Analysis, Management, Business Strategy, Leadership, Higher Education, Risk Management, Research, Public Speaking, Competitive Analysis, Corporate Finance, Analysis, Management Consulting, Strategic Planning, Cross-functional Team..., Economics, Market Research, Marketing, Equity Valuation, Business Development, Project Management, Teaching, Social Media, Nonprofits
Education
The University of Chicago - Booth School of Business
MBA, Finance, Accounting
Columbia University in the City of New York
BA, Philosophy, Economics
Zikera September 2009 - Present
Intrado November 2008 - November 2011
Positron Public Safety Systems July 2005 - November 2008
Concordia University 2004 - June 2005
Skills
C#, .NET, JavaScript, WPF, Silverlight, Objective-C, ASP.NET, SQL, WCF, iPhone, Web Development, Delphi, iOS development, C++, HTML, JSON, iOS SDK, Software Engineering, Microsoft SQL Server, Mobile Applications, Object Oriented Design, Software Development, Agile Methodologies, C/C++, MySQL, Scrum, Java Enterprise Edition, Web Applications, jQuery, Java, Software Design, SOA, Web Services
Education
Concordia University 2001 — 2005
Bachelor, Software Engineering
Vanier College 1998 — 2001
DEC, Computer Science
Intrado August 2014 - Present
Inter-Bay Electric Co., Inc. September 1990 - May 2014
MMR Group 1988 - 1990
Skills
Contract Management, Office Administration, Human Resources, Accounts Payable, Accounts Receivable, Customer Service, Microsoft Office
Education
Florida Metropolitan University
Associate of Science (A.S.), Paralegal
Intrado February 1998 - Present
Positron 1998 - 2008
RPM Consulting August 1995 - January 1998
Scan Optics December 1988 - July 1995
United States Air Force December 1976 - May 1986
Skills
Telecommunications, Telephony, SIP, Troubleshooting, Switches, IP, Technical Support, T1, Customer Satisfaction, Customer Service..., Customer-focused, System Deployment, Software Installation, Servers, Call Centers, Networking, Integration, Wireless, Cloud Computing, VoIP
Education
Brevard Community College 1981 — 1982
Pre-Engineering
Community College of the Air Force 1977 — 1978
Electrical, Electronics and Communications Engineering
Dyersburg State Community College 1975 — 1976
Business Administration and Management, General
Intrado October 2012 - Present
Lowes April 2013 - Present
Intrado July 2003 - October 2012
Adams County Communications August 2001 - July 2003
Wackenhut Services LLC April 1986 - July 2001
Skills
Telecommunications, Public Safety, Telephony, Technical Support, Troubleshooting, Call Centers, Wireless, LAN-WAN, WAN, VPN, TCP/IP, Security, Switches, Computer Hardware, VoIP, Program Management, Vendor Management, Project Management, Team Leadership, Integration, Management, Customer Service, Process Improvement
Education
Highland High School 1977 — 1981
Front Range Community College
Computer Information Systems
Denovo Ventures LLC July 2015 - Present
Denovo February 2014 - July 2015
Intrado September 2011 - February 2014
Avago Technologies September 2010 - September 2011
Self Employed June 1999 - September 2011
TiVo September 2009 - September 2010
Penn State University August 2004 - May 2009
BD&D Specialty Fabrication May 2004 - December 2005
Skills
Technical Support, Software Installation, VoIP, Network Administration, Help Desk Support, System Administration, Windows Server, VPN, Active Directory, Linux, Hardware Support, ITIL Process, Network Engineering, TSM Administration, Symantec Endpoint..., WSUS, Antivirus, Microsoft Office, Help Desk Management, Active Dir, OS X, Remote Desktop, Technical Training, SAP Business Software, Cisco Technologies, Network Hardware, Server Management, Java, Unix, Perl, WebEx, C++, Server Administration, XML, Windows Server 2008, Visio, Troubleshooting, Networking, Information Technology, Hardware
Education
Penn State University 2004 — 2009
Bachelor’s Degree, IST, Minor Business Management
George Mason University 2003 — 2003
Computer Science
Intrado November 2014 - Present
Intrado October 2013 - November 2014
Intrado September 2013 - October 2013
Brian Muller (CU Professor) June 2013 - September 2013
Efrains II July 2007 - September 2013
Eddie Bauer November 2010 - June 2012
Skills
GIS, ArcGIS, Cartography, ESRI, ArcMap, Imagery Analysis, ENVI, Data Analysis, Microsoft Office, First Aid, ESRI Javascript API, Remote Sensing, ArcCatalog, Spatial Databases, ArcGIS Server, ArcGIS Online, RDBMS, Microsoft SQL Server, Python, Data Management, Google Earth, Database Design, Leadership
Education
Front Range Community College 2012 — 2013
Certificate, Geographic Information Systems
University of Colorado at Boulder 2005 — 2008
BA, Anthropology
NCAR February 2012 - Present
Graphic Designer & Web Developer January 2009 - Present
The Creative Group July 2011 - February 2012
ColorLink now REAL D February 2004 - August 2008
Intrado January 2000 - June 2003
Skills
Web Design, Web Development, Graphic Design, Adobe Creative Suite, Digital Illustration, Photoshop, Illustration, Art, Graphics, InDesign, Photography
Education
Front Range Community College 2008 — 2010
AAS, Multimedia Graphic Design, 3.85
New Horizons Computer Learning Center 2005 — 2007
Certificates, Multimedia Technology
Intrado February 2015 - Present
SNC-Lavalin M&M May 2014 - December 2014
SNC-Lavalin July 2007 - December 2014
Consultem Inc. September 2008 - June 2009
cae 2000 - 2008
Hatch Inc. October 2005 - January 2007
LT Commercial Baroda 2006 - 2007
Ecom Access 2002 - 2003
Ecom Access 2002 - 2003
Skills
Smartplant P&ID..., SmartPlant Reference..., SQL, Bentley Autoplant, Autodesk Autocad, T-SQL, Tekla, ProSteel, Systems Engineering, XML, Databases, Database Design, MySQL, ETL, Integration, VB.NET, Database Administration, AutoCAD, VBA, PHP, IIS, Performance Tuning, Microsoft SQL Server, Oracle, Data Modeling, MS Project, Visual Basic, Architectures, Architecture, Visio, Bentley, Plant Design, Crystal Reports, SharePoint, ASP.NET, Data Warehousing, Business Intelligence, Agile Methodologies, SSRS, Visual Studio, C#, Software Development, Relational Databases, Microsoft Project, Engineering, Project Engineering, Business Analysis, Project Management, Data Migration
Education
Delta College 1997 — 1998
Certificate Diploma, Programmer Analyst
Dawson College 1993 — 1997
Certificate Diploma, Business Administration
Dawson College 1993 — 1996
Computer science, Business Administration
Avoka September 2014 - Present
Intrado January 2013 - September 2014
Intrado October 2012 - January 2013
Intrado August 2011 - October 2012
Skills
SQL, Databases, SAS programming, Visual Basic for..., Debugging, JavaScript, CSS3, HTML 5, C++ Language, CSS, Linux, Unix, Access, Project Management, Groovy, Java, Integration
Education
University of Colorado Boulder 2009 — 2016
Bachelor's Degree, English Language and Literature, General
Front Range Community College 2007 — 2009
Associate's Degree, Chemistry, 3.5 GPA
El Segundo High School 2003 — 2007
High School, High School Diploma
Intrado August 2013 - Present
Level 3 Communications July 2012 - June 2013
Platts, A Division of the McGraw-Hill Companies October 2009 - July 2012
Platts, A Division of the McGraw-Hill Companies May 2005 - September 2009
Platts, A Division of the McGraw-Hill Companies September 2003 - April 2006
Platts, a Division of the McGraw-Hill Companies July 2002 - August 2003
Financial Times August 2001 - July 2002
Financial Times October 1999 - March 2001
University of Colorado Boulder May 1996 - July 2000
University of Colorado Boulder August 1992 - December 1998
Skills
Product Development, Product Management, Project Execution, Software Project..., Project Planning, MS Project, Earned Value Management, Stakeholder Management, PMBOK, Agile Project Management, Offshore Project..., International Project..., Project Portfolio..., Business Operations, Business Process..., Project Management, Business Analysis, PMO, PMP, Program Management, SDLC, Analysis, IT Strategy, Strategy, Analytics, Process Improvement, Business Process, Enterprise Software, Agile Methodologies, Project Delivery, Cross-functional Team..., Management, Governance, Leadership, Software Development, Business Development, Cloud Computing IaaS, SaaS, PaaS, Telecommunications, Scrum, Cloud Computing, Risk Management, Resource Management, Vendor Management, Business Strategy, Data Warehousing
Education
Columbia Southern University 2007 — 2009
MBA, Project Management
University of Colorado Boulder 1992 — 1998
Ph.D., Political Science and Statistics
University of Copenhagen 1986 — 1992
Cand. Scient. Pol. (Masters), Political Science
University of Lancaster 1989 — 1990
MA, International Relations and Strategic Studies
WestRock Company December 2011 - Present
Houlihan Lokey May 2011 - December 2011
Health Care Strategies, Inc. January 2009 - December 2011
Asurion May 2006 - January 2009
Intrado 2002 - 2006
Isolyser (Microtek Medical) 1993 - 2001
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 2001
BBA, Marketing
Intrado October 1998 - Present
Skills
Customer Service, Microsoft Excel, Troubleshooting, Public Speaking
Education
Front Range Community College 1993 — 1995
Computer Operations Certificate, 4.0
Skyline High School 1981 — 1983
Westcon January 2014 - October 2014
Intrado May 2013 - December 2013
IBM May 2011 - May 2013
Victoria's Secret June 2008 - June 2011
Starbucks September 2007 - May 2010
Skills
Personal Training, Fitness Training, Fitness Instruction, Women's Health, Women's Fitness, Nutrition, Social Media, Instagram, Fashion Design, Athletic Apparel, Sportswear, Telecommunications, Vendor Management, Supply Chain, Materials Management, Managed Services, Supply Chain Management, Strategic Sourcing, Sales, Procurement, Purchasing, Supplier Evaluation, Supply Management, Global Sourcing, Data Entry, Data Analysis, Technical Support, Customer Service, Microsoft Excel, Time Management, Product Management, Social Media Outreach, Account Management, Solution Selling, Leadership, Sales Management, Drawing, CRM, Microsoft Office, Cloud Computing, Channel Partners
Education
Metropolitan State University of Denver 2012 — 2017
Business
National Academy of Sports and Nutrition 2015 — 2015
Certified Personal Training, Women's Fitness Specialization
Front Range Community College 2010 — 2011
Berger Singerman April 2015 - Present
Gonzalez Saggio & Harlan LLP January 2013 - March 2015
Messer, Caparello & Self, PA., Law Firm 1986 - December 2012
Digital Harmony/Go Beyond Foundation 2007 - 2012
Leadership Tallahassee 2002 - 2012
KCCI, Knight Creative Communities Institute September 2010 - September 2011
Intrado 2007 - 2010
Messer, Caparello & Self, P.A., Law Firm November 1996 - January 2007
KMC Telecom 2001 - 2004
Leadership Tallahassee 2002 - 2003
Skills
Administrative Law, Contract Negotiation, Appeals, Litigation, Commercial Litigation, Civil Litigation, Energy Law, Licensing, Trade Secrets, Contract Management, Communications Law, Public Speaking, Government Procurement, Competition Law, Legal Research, Corporate Governance, Government, Intellectual Property, Leadership, Public Policy, Corporate Law, Policy, Arbitration, Leadership Development, Team Leadership, Leadership Training, Courts, Legal Writing, Legislative Relations, Legal Issues, Construction Law, Privacy Law, Hearings, Environmental Law, Dispute Resolution, Trials, Legislation, Dispute, Contract Law
Education
Florida State University College of Law 1983 — 1986
J.D. with honors, Law
University of Virginia 1977 — 1978
Graduate program in Legal History
Florida State University 1974 — 1977
B.S. cum laude, Govenment, History; minor in English
ClairVista LLC June 2015 - Present
Insight Global February 2015 - June 2015
Enterprise Recovery Systems, Inc.® October 2014 - February 2015
JPMorgan Chase & Co. March 2011 - October 2014
Intrado August 2004 - March 2011
Comnet International August 2001 - August 2005
Lucent Technologies June 1979 - July 2001
Skills
Agile Methodologies, Unix, Software Development, Java, XML, SDLC, Telecommunications, Linux, Web Services, Perl, Requirements Analysis, SQL, SIP, C, C++, iOS development, Embedded Systems, Web Applications, Writing, Short Stories, Fiction, Software Project..., TCP/IP, Oracle, Databases, Software Engineering, Microsoft SQL Server, Delphi, MySQL, Testing, Solaris, Apache, AJAX, OOP, Subversion, Tomcat, Java Enterprise Edition, Spring, Ant, JSP, JDBC, Programming, Multithreading, Test Automation, DB2, REST, SOAP, Spring Framework, Maven, JavaScript
Education
DePaul University 1986 — 1988
MS, Computer Science
DePaul University
Masters of Science, Computer Science
Intrado February 2015 - Present
AboutBoulder.com October 2014 - February 2015
New Earth Records August 2014 - February 2015
Boss Lady Pizza February 2013 - August 2014
Kempe Foundation for the Prevention & Treatment of Child Abuse and Neglect June 2014 - June 2014
SKI Magazine January 2014 - May 2014
Pekoe Sip House September 2010 - February 2013
CU Independent September 2011 - May 2012
Fort Lewis Independent September 2009 - May 2010
Aspen Skiing Company October 2008 - April 2009
Skills
News Writing, Social Media Marketing, Blogging, Facebook, Research, Microsoft Office, PowerPoint, Writing, Higher Education, Teamwork, Licensing Negotiations, Administrative..., Social Media, Leadership, Microsoft Excel, Customer Service, Press Releases, WordPress, Microsoft Word, Editing, Problem Solving, Storytelling, Copy Editing, Marketing, Project Management, Marketing Strategy
Education
University of Colorado Boulder 2010 — 2014
Bachelor of Linguistics, Linguistics
Fort Lewis College 2010 — 2011
Linguistics, English Literature (British and Commonwealth)
Evergreen High School 2004 — 2008
High School Diploma
DaVita Kidney Care January 2015 - Present
Centura Health May 2013 - January 2015
3t Systems January 2013 - May 2013
Boulder Community Hospital August 2009 - December 2012
Analytical Spectral Devices June 2009 - July 2009
Intrado March 2009 - May 2009
Fresh Produce Sportswear March 2007 - December 2008
Highland Technical Staffing August 1998 - March 2007
Outreach United Resources Center January 1998 - January 2007
Skills
VMware, Active Directory, Servers, Microsoft SQL Server, Microsoft Exchange, Windows Server, Team Leadership, Technology Guru, Citrix, System Administration, Troubleshooting, Software Development, Greenway EMR, ASP.NET, C#, Windows, SharePoint, Cloud Computing, Telecommunications, DNS, Integration, Security, Software Documentation, VMware ESX
Education
Community College of Denver 1997 — 1998
Metropolitan State University of Denver
DigitalGlobe June 2011 - Present
Intrado June 2010 - June 2011
Intrado April 2008 - July 2010
Intrado March 2008 - August 2008
Intrado October 2000 - March 2008
Finucane's Pub 1999 - 2000
Skills
Management, Product Management, GIS, Location Based Services, Integration, Program Management, Product Marketing, SaaS, Go-to-market Strategy, Telecommunications, Cross-functional Team..., Cloud Computing, Mobile Devices, Strategic Partnerships, Enterprise Software, Geomatics, Vendor Management, SDLC, Spatial Analysis, Strategic Planning, Satellite Imagery, ArcGIS, Agile Methodologies, Competitive Analysis, Product Development, Aerial Photography, Product Strategy, Market Research
Education
Fairfield University 1993 — 1997
BS, Marketing
University of Denver
MS GIS, GIS
Silent Circle 2014 - Present
Comcast Cable May 2014 - 2014
Charter Communications 2014 - 2014
IEEE Denver section January 2013 - December 2013
Level 3 Communications 2012 - 2013
IEEE January 2012 - December 2012
Western Digital 2012 - 2012
Intrado 2009 - 2012
IEEE January 2011 - December 2011
IEEE 2010 - 2011
Skills
Software Development, Telecommunications, Program Management, Quality Assurance, Project Management, Databases, PMP, Security, Cisco Technologies, Testing, Software Quality..., Wireless, Network Security, C, Unix, Software Engineering, Networking, Mobile Devices, Business Intelligence, Agile Methodologies, Integration, Network Design
Education
Stanford University 2003 — 2005
SCPM, Advanced Project Management
University of Denver - Daniels College of Business 1998 — 1999
Program Management
Georgia State University - J. Mack Robinson College of Business
MBA, Computer Information System
The Chinese University of Hong Kong
BS, EE and computer science
The University of Hong Kong
Post-graduate, Power Engineering Certificate, with Distinction
University of California, Irvine 2012 — 2012
One quarter class, Develop embedded firmware, A
City of Boulder 2008 - Present
Architects & Planners of Boulder, APOB 2005 - Present
Fenno Hoffman Architects, PC 1991 - Present
Jarrow School 2008 - 2010
Dairy Center for the Arts 2005 - 2010
Intrado 1997 - 2010
University of Colorado at Boulder 1986 - 2010
University of Colorado Denver 1986 - 2010
City of Boulder 2009 - 2009
Jarrow School 1998 - 2007
Skills
Military, Urban Design, Architecture, Comprehensive Planning, Sustainable Design, Urban Planning, Photography, Community Outreach, Urbanism, Long Range Planning, Strategic Planning, Higher Education, Green Building, Sustainability, Land Use Planning, Historic Preservation, Design Research, Mixed-use, Zoning, Architectures, LEED AP
Education
Harvard University 2006 — 2006
ExEd, Strategic Planning
Colorado 1983 — 1986
Architecture Urban Design Transit
University of Pennsylvania 1976 — 1983
Environmental Design, Architecture
Tkc Consulting 2014 - Present
Intrado 2013 - 2014
TruePosition 2003 - 2013
TruePosition 1997 - 2003
New York City Police Department 1995 - 1997
New York City Police Department 1989 - 1995
New York City Police Department 1973 - 1989
Skills
Management, Fraud, Analysis, Law Enforcement, Telecommunications, Strategic Planning
Education
Columbia University - Columbia Business School
Certificate, Police Management Institute
New York Law School
Juris Doctor (J.D.), Law, Cum Laude
New York University
MPA - Graduate School of Public Administration, Public Administration
Saint Peter's University
Bachelor’s Degree
Panorama Orthopedics & Spine Center August 2014 - Present
TicketProxy.com March 2014 - Present
Omni Interlocken April 2012 - Present
Baylor University August 2013 - February 2014
Intrado December 2012 - June 2013
Omni Interlocken Golf Resort April 2012 - 2013
welladjusted October 2011 - April 2012
WellAdjusted October 2011 - April 2012
Anadarko Petroleum June 2008 - March 2010
Anadarko Petroleum June 2008 - March 2010
Skills
Outlook, Customer Service, Data Entry, Filing, Microsoft Excel, Sales, Spreadsheets, Microsoft Office, Event Planning, Marketing
Education
Via Lingua, Crete 2010 — 2010
TEFL certified
Metropolitan State College of Denver 2009 — 2010
Human Performance and sport
NPTI 2007 — 2008
Personal Training
Front Range Community College 2005 — 2007
Associate of Sciences
National Personal Training Institute of CO
Front Range Community College
Associates Degree, Arts
Kaplan University
Bachelor of Science (B.S.), Health and Wellness, General
Metropolitan State University of Denver
Self-employed 2007 - Present
Intrado 2007 - 2007
St Vrain Valley School District 2005 - 2007
AddA Bird Toys 2003 - 2005
T&T Parrot Place 1999 - 2005
T&T Lawn Care 1999 - 1999
Applied Films 1998 - 1999
Cricket Day Care 1994 - 1998
Centerline Circuits 1993 - 1994
Wedding Photography 1990 - 1994
Skills
Customer Service, Transportation, Manufacturing, Photography, Portrait Photography, Data Entry, Aquariums, Pets, Birds, Childcare, Elder Care, Sales, Employee Training, Management, Shipping & Receiving, Computer Proficiency, HTML, Web Development, Web Analytics, Amazon Web Services..., Digital Photography, Problem Solving, Collections, Finance, Product Development, Product Marketing, Construction, Workplace Safety, Studio Lighting, Electronics, Soldering, Clean Rooms, Darkroom, Travel Management
Education
Community College of Denver 1990 — 1991
Computer Graphics, Photography
Niwot 1981 — 1983
Level 3 Communications June 2013 - Present
Denver Public Library January 2011 - June 2013
Parks Household July 2003 - January 2011
The Other Place November 2002 - July 2003
Conquest Solutions Group October 2000 - November 2002
Qwest Communications Corp May 2000 - August 2000
Qwest Wireless August 1999 - May 2000
Qwest Wireless October 1998 - August 1999
Intrado October 1996 - October 1998
Skills
Training, Information Technology, Billing, Collections, Telecommunications, Research, Problem Solving, Customer Service, Information Services, Time Management, Presentations, Cross-functional..., Highly Organized &..., Work Independently with..., Collection Development, Budgets, Electronic Resources, Invoicing, Microsoft Excel, Microsoft Office, Process Improvement
Education
Emporia State University 2009 — 2010
Master of Library Science (MLS), Library Science
Ohio University 1992 — 1996
Bachelor of Science (B.S.), Psychology
Catholic Health Initiatives May 2012 - Present
GBprotect May 2011 - Present
ShelfX May 2011 - November 2012
Intrado June 2011 - May 2012
GuideStar Technologies April 2011 - May 2012
Longmont United Hospital July 2007 - April 2011
Trust Company of America August 2006 - August 2007
Self November 2005 - August 2006
Hospice of Metro Denver May 2004 - November 2005
The Denver Hospice 2004 - 2005
Skills
Information Technology, Unix, Networking, Disaster Recovery, Storage Area Networks, Data Center, Linux, Active Directory, Entrepreneurship, Start-ups, Telecommunications, Windows, Cisco Technologies, Perl, Databases, Servers, Leadership, IT Management, Cross-functional Team..., Management
Education
Cornell University 1981 — 1985
BS
Morgan Stanley April 2012 - Present
Genetec August 2010 - April 2012
Tiburon January 2009 - August 2010
Intrado January 2008 - January 2009
IPC Systems, Inc. January 2005 - January 2008
Positron Public Safety Systems August 2002 - January 2005
Skills
WinForms, .NET, C#, WPF, XAML, MVVM, Silverlight, ADO.NET, Microsoft SQL Server, Oracle SQL
Education
Concordia University
Computer Science
Intrado June 2014 - Present
Seagate Technology March 2014 - June 2014
pc technician September 2013 - March 2014
Kaiser Permanente IT February 2012 - November 2012
IBM February 2009 - February 2012
MarketSource inc. May 2005 - May 2007
Skills
CCNA, Active Directory, Cisco Security, Help Desk Support, Windows Server, Microsoft Exchange, Network Administration, DHCP, VPN, VMware
Education
Front Range Community College 2003 — 2009
AAS, Computer information systems
DigitalGlobe December 2011 - March 2015
Intrado May 2005 - December 2011
ICAT Managers 2004 - 2005
ICAT 2004 - 2005
Roving Planet 2004 - 2004
IBM 2003 - 2003
Research Systems 2003 - 2003
Rational Software 1998 - 2003
Skills
Agile Methodologies, Integration, SDLC, Unix, Software Development, Requirements Analysis, Scrum, Software Engineering, Testing, Software Project..., Linux, Software Quality..., Test Automation, Quality Assurance, Test Planning, Telecommunications, XML, Team Leadership, Team Management
Education
University of North Carolina at Chapel Hill 1996 — 1998
MS, Environmental Science
Dickinson College 1990 — 1994
BA, Political Science
Intrado ManagerAT&T1983 - 1995
Education
DePaul University 1980 — 1982
Intrado October 2014 - Present
Intrado February 2001 - September 2014
Intrado December 2000 - June 2001
Skills
Telecommunications, Vendor Management, Program Management, Wireless, Management, PMP, Mobile Devices, CDMA, Leadership, Training, VoIP, Cross-functional Team..., Business Analysis, Strategic Planning, Project Management, Change Management, Customer Satisfaction, Process Improvement, Integration, Product Management, Telephony, Team Building, Service Delivery
Education
Fort Lewis College 1995 — 2000
Bachlor's Degree, Political Science
Pegasie 2010 - Present
Expedia, Inc. January 2013 - December 2014
Aeroplan December 2012 - December 2012
Intrado September 2012 - December 2012
Expedia June 2011 - August 2012
TD January 2011 - June 2011
Nuance Communications August 2008 - 2011
Ericsson 2007 - 2008
Motorola Canada software Center January 2001 - 2007
Skills
Test Automation, Software Quality..., Agile Methodologies, Quality Center, Test Planning, Testing, Automation, Quality Assurance, Software Development, QTP, Performance Testing, Test Management, Scrum, System Testing, HP QTP, HP Quality Center
Education
Concordia University 1999 — 2003
Master's degree, Computer Science
MorningStar Senior Living October 2014 - Present
For Papa's Sake Home Care For Families September 2013 - Present
Senior Lifestyle Corporation October 2013 - July 2014
Alden Management February 2011 - September 2013
Sunrise Senior Living March 2009 - February 2011
Intrado February 2004 - February 2009
Washington Mutual Bank October 2002 - January 2004
Mystic Valley Elder Services February 2001 - October 2002
Wingate Healthcare May 2000 - February 2001
City Year June 1999 - May 2000
Skills
Community Outreach, Telecommunications, Customer Service, Healthcare, Leadership, Public Speaking, Social Services, Management, Elder Care, Training, Nonprofits, Program Development, Policy, Staff Development, Team Building
Education
Hamilton College 1995 — 1999
Bachelor of Arts (BA), Public Policy
JPD Financial USA March 2011 - Present
Connolly Consulting April 2002 - September 2010
Yurcor October 2000 - March 2002
Lockheed Martin January 1998 - September 2000
Intrado March 1995 - December 1997
Tandem Computers November 1984 - February 1995
Norton & Company August 1982 - October 1984
Skills
Strategic Planning, Performance Management, Relationship Management, Account Planning, Recruiting, Compensation & Benefit, SaaS, Strategic Partnerships, Mergers, Business Alliances, Lead Generation, Marketing Strategy, New Business Development, Program Management, Start-ups, Marketing, Enterprise Software, Salesforce.com, Sales, Project Management, Mergers & Acquisitions, Leadership, Integration
Education
Fairfield University 1979 — 1982
BS, Marketing
Faegre Baker Daniels LLP January 2012 - Present
Faegre & Benson LLP September 2004 - March 2012
Intrado 2000 - 2001
Arnold and Porter 1999 - 2000
Skills
Litigation Support, Legal Research, Commercial Litigation, Trademarks, Appeals, Litigation, Intellectual Property, Alternative Dispute..., Civil Litigation, Legal Writing, Patent Litigation, Trade Secrets, Securities Litigation, Trials, Corporate Law, Trademark Infringement, Securities Regulation, Class Actions, Patent Prosecution, Courts
Education
University of Denver - Sturm College of Law 2001 — 2004
JD, Law
Duke University 1995 — 1999
BA, History
Loop Capital June 2013 - Present
Salare Security LLC May 2009 - Present
DuSable Capital LLC January 2004 - December 2009
Intrado 1999 - 2006
Telecommunications Development Fund, Inc. January 2000 - December 2003
Ameritech Development Corp. December 1991 - December 1999
First National Bank of Chicago/Bank One Corporation 1989 - 1991
First National Bank of Chicago/Bank One Corporation 1989 - 1991
Skills
Business Strategy, Strategy, Financial Modeling, Mergers, Investment Banking, Capital Markets, Strategic Partnerships, Corporate Finance, Venture Capital, Start-ups, Private Equity, Financial Analysis, Asset Management, Management, Investments, Mergers & Acquisitions, Private Placements, Due Diligence, Investor Relations, Series 7, Strategic Planning, Equities, Alternative Investments, Trading, Securities, Acquisitions, Derivatives, Valuation, Fixed Income, Portfolio Management, Risk Management, Investment Management, Financial Structuring, Entrepreneurship, Hedge Funds, Options, Bloomberg, Corporate Development, Capital Raising
Education
Harvard University 1983 — 1985
Master of Business Administration, Business
DePaul University 1977 — 1981
Bachelor of Science, Finance
St. Ignatius College Prep 1973 — 1977
Level 3 Communications November 2013 - Present
Level 3 Communications August 2012 - October 2013
Intrado July 2010 - August 2012
DigitalGlobe June 2008 - July 2010
Intrado September 2006 - June 2008
Global Crossing March 2005 - September 2006
Global Crossing March 2002 - March 2005
Global Crossing June 1999 - March 2002
Skills
PMP, Program Management, Project Management, Unix, Telecommunications, Software Project..., Agile Methodologies, Scrum, Project Planning, Databases, Resource Management, Integration, SDLC, Requirements Analysis, Management, Vendor Management
Education
Project Management Institute (PMI)
PMI-ACP (Agile Certified Practitioner)
Scrum Alliance
CSM (Certified ScrumMaster)
Project Management Institute (PMI)
PMP (Project Management Professional)
University of Colorado Denver
Project Management
University of North Carolina at Wilmington 1991 — 1995
Duquesne University 1990 — 1991
Conneaut Lake High School 1984 — 1990
Atos May 2014 - August 2015
Illinois Department of Employment Security August 2008 - May 2014
TRT (Unisys Subcontractor) 2012 - 2013
Chicago State University July 2008 - March 2010
City Colleges of Chicago April 2003 - February 2009
Intrado August 2007 - April 2008
Illinois Criminal Justice Information Authority September 2004 - October 2006
Skills
Notebooks, Troubleshooting, A+ Certified, Computer Hardware, Laptops, Antivirus, HP, Norton Ghost, Desktop Support, Windows 7, XP, Software Installation, Network Administration, TCP/IP, Active Directory, VPN, Operating Systems, Routers, Windows, CCNA, Wireless, Documentation, Microsoft Office, Deployment, Servers, Workstations, Windows Server, Windows Server 2003, Disaster Recovery, Scanners, Group Policy, Windows XP Professional, LAN/WAN, Cisco Switches, Microsoft Office 2003, Cabling, Computer Repair, FTP, Cisco IOS, Network Hardware, Remote Support, WAN, Help Desk Support, Hardware, Networking, Switches, Technical Support, Printers, Windows XP, System Deployment
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master’s Degree, Network Applications and Information Security
DeVry University 2011 — 2014
Bachelor's Degree, System, Networking, and LAN/WAN Management/Manager, Summa Cum Laude
Harold Washington College 2001 — 2003
A.S., Computer Science, 3.15 / 4.0
Front Range Community College 2010 - Present
Intrado September 2014 - December 2014
University of Colorado at Boulder 2007 - 2008
Education
Front Range Community College WebLab Web Development Certificate
GIS Certificate Front Range Community College
University of Colorado Denver
M.A., Counseling Psychology & Counselor Education
University of Wisconsin-La Crosse
B.S., Psychology
Weld County, Co Dept of Human Services October 2012 - Present
Intrado September 2004 - March 2011
TransFirst August 1997 - September 2003
Qualex, Inc December 1994 - October 1995
Skills
Telecommunications, Troubleshooting, VoIP, Management, Telephony
Education
Metropolitan State University of Denver
B.A, Behavior Science
Front Range Community College
Associates of Arts
Intrado 2011 - 2013
Intrado 2011 - 2013
Spenton LLC May 2009 - October 2010
The IQ Business Group June 2006 - January 2009
Lakeview Development Corporation August 2004 - May 2006
Level 3 Communications December 2003 - July 2004
Lucent Technologies ( Lucent Worldwide Services) January 2001 - August 2003
University of Phoenix/Webster University January 1998 - January 2001
US West Communications January 1979 - December 2000
Skills
Integration, Telecommunications, Project Management, Management Consulting, Business Analysis, Business Strategy, Process Improvement, Management, Project Planning, Strategic Planning, Budgets, Testing, Analysis, Business Process..., Business Development
Education
Fielding Graduate University 1994 — 2001
PhD (ABD), Human and Organization Systems
University of Idaho 1976 — 1978
MS, Engineering
University of Idaho 1973 — 1976
BS, Engineering
State University of New York College at Oneonta 1972 — 1972
N/G, Biological Sciences
Intrado January 2012 - Present
Mary Kay, Independent Consultant July 2004 - Present
Intrado March 2007 - January 2012
Intrado September 2003 - March 2007
Skills
Telecommunications, SharePoint, Software Documentation, Incident Command, Project Planning, VoIP, Wireless, Cross-functional Team..., Program Management, Telephony, Troubleshooting, Networking, Vendor Management, Integration
Education
Front Range Community College 1999 — 2001
Intrado November 2013 - Present
Cox Communications August 2011 - February 2012
Frontier Communications January 2006 - July 2011
Centurytel October 2002 - December 2005
Xspedius Communications 2000 - 2002
Mpower Communications Inc. 2000 - 2002
Xspedius 2000 - 2002
Metawave 1999 - 1999
Motorola Iridium 1998 - 1999
GTE Wireless 1994 - 1998
Skills
Telecommunications, Team Leadership, Team Building, Wireless, Full P&L Responsibility, Customer Satisfaction, Sales Operations, Sales Management, Lobbying, Employee Engagement, Employee Management, Employee Training, Start-ups, Strategic Partnerships, Chambers of Commerce, State & Local..., Corporate Communications, Strategic Communications, Technical Service..., Delivering Exceptional..., Cable Broadband, Cable Television, Cable Networks, Cellular Communications, DSL, Broadband, Acquisition Integration, Business Process..., Business Strategy, Business Continuity..., Managed Services, VoIP, IP, Customer Service, Project Planning, Management, Networking, Business Development, Computer Network..., Process Improvement, Leadership, P&L Management, Call Centers, Switches, Training, Wireless Networking, IPTV, Optical Fiber, Telephony, Integration
Education
Colorado Technical University 1980 — 1984
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Intrado January 2011 - Present
Positron Public Safety System February 2010 - Present
Intrado February 2010 - Present
Positron Public Safety System August 2008 - October 2010
Canada-Europe February 1999 - August 2008
Skills
VoIP, Windows Server, Linux, TCP/IP, Disaster Recovery, Asterisk, Network Security, Operating Systems, VPN, Troubleshooting, VMware, Group Policy, Servers, Active Directory, Shell Scripting, Cisco Technologies, Telephony, LAN-WAN, IP, Network Administration, Sysprep, VMware Infrastructure, VMware ESX, XP/Vista/7, Switches, VMware ESXi, MCSE 2003, Domain Controller, Hyper-V, Software Installation, Virtualization, Windows Embedded, WAIK, Login Scripts, MSI Packaging, Wise Packaging Studio, Batch Programming, Security, Routers, Networking, Perforce, Atlassian JIRA, Microsoft SQL Server, SIP, Device Driver Installer..., Innovation, Technical Team Training..., Hardware & Software..., Technical Optimization, Client Satisfaction
Education
Concordia University
Dawson College
Delta Colloge
Intrado March 1999 - Present
Intrado March 2003 - July 2005
Skills
System Administration, Telecommunications, Software Development, VoIP, Agile Methodologies, Wireless, Telephony, Unix, Integration
Education
University of Phoenix 1997 — 1999
Computer Systems, Information Systems
University of Colorado Colorado Springs 1986 — 1987
General
Fort Lewis College 1985 — 1986
General
InterAct December 2011 - Present
Intrado July 2008 - November 2011
InterAct Public Safety May 2001 - July 2008
Skills
Project Planning, Project Management, Risk Management, Integration, Change Management, Telephony, VoIP, Telecommunications, Disaster Recovery, IP, Sales Engineering, SIP, Wireless, SaaS, Product Management, PMP, Program Management, Cloud Computing, Software Project..., Mobile Devices, Vendor Management, Enterprise Software, Cross-functional Team..., Requirements Analysis, Professional Services, Security, RFP, Visio
Education
Florida State University 1974 — 1977
BS, Biology with Chemistry Minor
Queens College
Marine Biology with Chemistry Minor
Liberty Oilfield Services May 2015 - September 2015
Insight Global March 2015 - May 2015
Complete Energy Services- Fluid Management Division October 2014 - February 2015
Intrado July 2011 - October 2014
Kaiser Permanente February 2011 - July 2011
Centura Health July 2010 - February 2011
Cricket Communications March 2009 - August 2010
GeoEye July 2008 - October 2008
Google April 2008 - July 2008
DoubleClick February 2005 - April 2008
Skills
A+ Certified, Software Installation, Laptops, Printers, Troubleshooting, Desktop Support, XP, VPN, Computer Hardware, Workstations, Active Directory, Lotus Notes, Hardware, Outlook, Windows, Integration, Operating Systems, Inventory Management, Deployment, Microsoft Office, Telecommunications, Customer Service, Administration, Testing, Wireless, System Deployment, Technical Support, Certificate - CIW Web..., MAC OS X Snow Leopard -..., HTML, BMC Remedy, System Administration, Visio, Windows 7, Windows Server, Servers, Windows XP, Software Documentation, TCP/IP
Education
Western Governors University
Bachelors, IT - Network Design & Mgt, Information Technology
Front Range Community College
Ranum High School
Intrado 2004 - Present
Intrado 2003 - 2004
Intrado 2001 - 2003
Lucent Technologies 1999 - 2001
Platinum Technology 1998 - 1999
Forest Computer 1985 - 1998
Forest Computer 1982 - 1983
Kent County 1981 - 1982
Grand Valley State University 1980 - 1981
Skills
Product Management, Software Development, Product Marketing, Wireless, Software Engineering, Telecommunications, Cloud Computing, VoIP, Agile Methodologies, Cross-functional Team..., Mobile Devices, Mobile Applications, Integration, Scrum, Go-to-market Strategy, IP, Mobile Technology, Telephony, Vendor Management, Technical Leadership
Education
University of Michigan Business School 1983 — 1985
Master of Business Administration (MBA)
Grand Valley State University 1978 — 1981
BS, Computer Science
Level 3 Communications August 2006 - Present
Intrado July 2000 - August 2006
PharMerica March 1999 - May 1999
Skills
Wireless, VoIP, MPLS, Telecommunications, IP, Network Design, Computer Network..., Telephony
Education
Heritage College-Denver 1994 — 1995
Certificate, Pharmacy Technician/Assistant
Skyline High School
Zayo Group July 2013 - Present
Kinder Morgan July 2009 - June 2013
Level 3 Communications August 2008 - July 2009
intrado June 2007 - June 2008
qwest August 2000 - June 2007
Skills
Switches, VoIP, Routers, VPN, TCP/IP, Data Center, DNS, Frame Relay, Computer Network..., Servers, Juniper, Networking, T1, Wireless, Troubleshooting, Cisco Routers, Alcatel, Voice Switching, VSAT, EVDO, Point to Point, DS3, DSL, Circuits, Change Management, Provisioning, Nortel DMS, Sonus, Adtran, DWDM, Titan, Putty, BGP, CAS, ISDN, SCADA, JUNOS, SONET, FUJI 7420, INFINERA, CIENA, Optical Network, Optical Communications, OPTICAL, IP, Telecommunications, Cisco Technologies, MPLS, SIP, Optical Fiber
Education
Front Range Community College 1993 — 1995
criminal justice
Natrona county high school 1990 — 1993
Intrado September 2011 - Present
Positron Front Line, Tiburon 2007 - September 2011
IBM 2005 - 2007
Orascom Telecom 2003 - 2003
Skills
Public Safety, Biomedical Engineering, Integration, VoIP, Telecommunications, Requirements Analysis, Troubleshooting, Software Engineering, VMware ESX, Cisco Routers, Software Documentation, Databases, ESRI, ArcGIS, ArcCatalog, ArcMap, Test Planning, Test Automation, Test Management, Test Cases, Black Box Testing, Feature Testing, White Box Testing, SIP, VMware, Virtualization, TCP/IP, System Deployment, Telephony, Cisco Technologies, IP, Testing, Network Administration, Routers, Project Planning, LAN-WAN, Technical Support, Switches, VPN, Wireless, Linux, Servers, Software Installation, Operating Systems, Network Design, Computer Hardware, Windows Server, Active Directory
Education
Université du Québec - Ecole de Technologie supérieure 2006 — 2010
Biomedical technology
Universite de Blida 1993 — 1998
Bachelor's degree, Electrical and Electronics Engineering
Intrado September 2014 - Present
ConneXon Telecom 2012 - Present
Tekelec May 2011 - June 2012
Ericsson November 2007 - April 2011
CGI June 2007 - November 2007
IBM Canada Ltd. July 2005 - June 2007
Webhelp August 2004 - July 2005
Skills
Testing, Operating Systems, Test Automation, TCP/IP, Unix, Integration, Linux, Telecommunications, Troubleshooting, Shell Scripting, Software Quality..., IP, Wireless Networking, Windows, SS7, Switches, SIP, Quality Assurance, Software Documentation
Education
Concordia University 2000 — 2004
Bachelor of Engineering, Computer Engineering System Hardware
Markit April 2012 - Present
Intrado 2010 - 2012
AT&T 2007 - 2008
AT&T 2004 - 2007
AT&T 2000 - 2004
AT&T 1996 - 2000
Skills
Requirements Analysis, Process Improvement, User Acceptance Testing, Regression Testing, Testing, Databases, SDLC, Release Management, Business Requirements, Deployment, Defect Tracking, Software Project..., Telecommunications, MS Project, Business Analysis, Quality Assurance, Process Development, Program Management, Application Development, Documentation, Database Design, Waterfall, SQL, Requirements Gathering, Data Center, Project Management, Software Documentation, Software Development, Cross-functional Team..., Integration, Agile Project Management, Vendor Management, Visio, Agile Methodologies, Team Leadership, VoIP, Enterprise Architecture, Scrum, System Deployment, CRM, ITIL
Education
Maryville University of Saint Louis
MBA
Columbia College
BS CIS
University of California, Berkeley
Certificate of Project Management
Intrado May 2014 - Present
St. Vrain Valley School District September 2013 - May 2014
St. Vrain State Park May 2013 - September 2013
St. Vrain Valley School District October 2012 - May 2013
Kelly Services December 2009 - October 2011
MicroConstants, Inc. January 2008 - September 2009
MicroConstants, Inc. April 2007 - January 2008
MicroConstants, Inc. April 2005 - April 2007
MicroConstants, Inc. June 2004 - April 2005
Skills
ArcGIS Desktop, ArcGIS Online, ArcMap Version Editing, Spatial Data Analysis, Microsoft Office, Program Management, Street Address Mapping, Database Design, Database Managment, Data Entry, Satellite Imagery..., ENVI, Photoshop, Illustrator, Analytical Chemistry, GLP, Sop, Laboratory, Chromatography, HPLC, LC-MS, Bioanalysis, ELISA, Validation, Biotechnology, GMP, FDA, Quality Assurance
Education
Front Range Community College 2014 — 2014
Certificate, Geographic Information Systems (GIS)
University of Louisville 2011 — 2012
MAT, Earth Science, Secondary Education
Cuyamaca College 2006 — 2008
AS, Environmental Management
Lehigh University 1998 — 2002
BS, Earth and Envrionmental Sciences
KPA LLC April 2007 - May 2013
Intrado November 2004 - April 2007
A Better Way September 2002 - June 2004
PIER 39 November 2000 - September 2001
PLM Trailer Leasing January 1996 - November 2000
Skills
Salesforce.com, Lead Generation, CRM, Account Management, Sales Process
Education
Golden Gate University 1993 — 1997
Master’s, Telecommunications Management
Rosarian Academy February 2013 - Present
Consultant February 2012 - Present
The Centers March 2011 - March 2012
Millennium Settlement Consulting September 2008 - February 2011
Millennium Angel Foundation April 2008 - February 2011
Community Outreach Centres, Bunyore, Kenya, East Africa October 2007 - February 2008
The Benjamin School 2004 - 2008
Ebusiloli Secondary School July 2007 - December 2007
Idioma Internacional, Costa Rica June 2005 - August 2005
Intrado 2003 - 2004
Skills
Online Advertising, Research, Advertising, Event Planning, Fundraising, Marketing, Marketing Strategy, Strategic Planning, Strategy
Education
Georgetown University 1997 — 2001
BSBA, Business
UNSW Australia 2000 — 2000
Finance, Psychology, Theology
University of Oxford 2000 — 2000
International Finance and Comparative Strategic Management
Florida Atlantic University
Language Arts & Literature: Birth-Grade 8; Education in Multicultural Society
Intrado July 2014 - Present
Longmont Humane Society June 2013 - July 2014
Intrado August 2011 - June 2013
Longmont Humane Society March 2011 - June 2013
The Spirited Dog July 2012 - December 2012
Urban Lending Solutions May 2010 - July 2011
Grand Valley State University January 2008 - December 2009
Kroenke Sports Enterprises May 2009 - August 2009
Skills
Training, Management, Databases, Advertising, Customer Service, Analysis, Market Research, Sales, Research, Photography, Social Media, Microsoft Office, Event Planning, Microsoft Excel, Photoshop, Adobe Creative Suite
Education
Grand Valley State University 2006 — 2009
BS, Advertising
Intrado Director, Data OperationsIntrado
Skills
Call Center, Vendor Management, Telecommunications, Product Management, Wireless, Team Leadership, Cross-functional Team..., Project Management, Program Management, VoIP, SIP, Management, Integration, Cloud Computing, SaaS, Data Center, Strategic Partnerships
Education
Fort Lewis College 1978 — 1979
George Washington 1974 — 1977
Intrado November 2013 - Present
SunGard Availability Services January 2013 - November 2013
Front Range Community College May 2012 - January 2013
StarTek February 2007 - May 2011
Center Partners September 2002 - February 2007
Sykes Inc June 1998 - May 2002
Northeastern Junior College January 1999 - December 2000
Skills
Troubleshooting, Computer Hardware, XP, Networking, Cisco Technologies, Team Leadership, Customer Service, Windows, Virtualization, Customer Satisfaction, Linux, Technical Support
Education
Front Range Community College 2011 — 2012
Computer Information Systems, Cisco
Westwood College of Technology 2010 — 2011
Started Bachelors degree but persued other education, Computer Forensics
Northeastern Junior College 1998 — 2001
Associate of Science, Computer Science
Intrado August 2015 - Present
Intrado October 2013 - August 2015
ALK Technologies February 2013 - July 2013
ALK Technologies May 2011 - January 2013
FedEx Ground May 2008 - August 2009
Skills
GIS, Microsoft Office, Spatial Analysis, ESRI, Cartography, ERDAS Imagine, Geomatics, ArcGIS Server, Data Management, Remote Sensing, Technical Support, Computer Software..., ArcSDE, Python, Microsoft SQL Server, ArcGIS
Education
Rutgers, The State University of New Jersey-New Brunswick 2009 — 2011
Bachelor of Arts, Geography, 3.8 GPA
County College of Morris 2007 — 2009
Associate of Arts, Humanities and Social Science
Intrado October 2014 - Present
Telecom Carrier Access April 2013 - October 2014
Telespan Communications June 2011 - April 2013
Mediaring.com August 2006 - November 2009
T-Mobile April 2006 - May 2006
Golden Gate University March 2004 - September 2005
Skills
VoIP, Access, Technical Support, Telecommunications..., Telecommunication..., Troubleshooting, Microsoft Exchange, Software Documentation, Databases, Project Management, Networking, Management, Project Planning, Computer Hardware, Visual Basic, Hardware, System Deployment, Software, Programming, Microsoft SQL Server, Windows 7
Education
Golden Gate University 2004 — 2005
Master's Degree, Business Administration-Information Technology
University of Lima 1994 — 2001
Bachelor's degree, Systems Engineering
AT&T April 2014 - Present
Commnet Wireless June 2010 - October 2014
Allied Wireless Communications Corp. August 2011 - June 2014
Intrado 2006 - 2010
Skills
VoIP, Wireless, Process Improvement, Project Coordination, GSM, Telecommunications, LTE, CDMA, Integration, UMTS, Microsoft Office, Troubleshooting, Project Management, Testing, MS Office Suite, Project Delivery, Risk Management, Communication, Project Planning
Education
Front Range Community College 1998 — 2000
AA, English
Front Range Community College 1998 — 2000
Associate of Arts (A.A.), History
Intrado June 2004 - Present
AT&T January 1981 - January 2004
Skills
Solution Selling, Telephony, Cloud Computing, Product Management, Salesforce.com, Direct Sales, Telecommunications, Wireless, Sales Operations, VoIP, SaaS, Account Management
Education
Haslam College of Business at the University of Tennessee 1975 — 1979
BS, Marketing
Intrado 2011 - Present
Heel Canada Inc. 2009 - 2011
Imperial Parking 2006 - 2008
Skills
Recruiting, Performance Management, Human Resources, Coaching, Employee Relations, Talent Acquisition, Payroll Services, Employee Engagement, HR Policies, HRIS, Policy, Talent Management, Technical Recruiting, Personnel Management, Team Leadership, Onboarding
Education
HEC Montreal
Human Resources Management
Intrado February 2013 - Present
Intrado November 2009 - Present
Skills
Troubleshooting, VoIP, Technical Support, Telecommunications, Telephony, Call Centers, TCP/IP, Wireless, Active Directory, VPN, Cisco Technologies, Computer Hardware, Switches, Windows 7, IP, Servers, Hardware, XP, Windows Server, Avaya, Routers, WAN, System Deployment, LAN-WAN, Wireless Networking, Software Installation
Education
Colorado Technical University
Bachelors, Criminal Justice
Colorado Technical University
Masters, Project Management, IT
Front Range Community College
Associate of Applied Science, Computer Information Systems
Looking for a new career challenge June 2015 - Present
Fahrenheit IT - contracted to Onvoy Voice Services October 2014 - February 2015
CenturyLink October 2013 - August 2014
TWTelecom March 2013 - August 2013
TEKsystems contracted to CenturyLink December 2012 - April 2013
Currently looking for a new assigment July 2012 - November 2012
Comcast Cable February 2006 - July 2012
Intrado March 2005 - December 2005
Qwest Long Distance May 2002 - December 2003
Firstworld Communications Inc. October 1999 - December 2001
Skills
Telecommunications, Project Management, Microsoft Office, Java, Unix Administration, Oracle Weblogic Server..., Solaris, IP Networking, IVR support, Unix, VoIP, Troubleshooting, Switches, TCP/IP, IVR, IP, Integration, Wireless, VPN, Cloud Computing, Telephony, Software Quality..., Quality Assurance...
Education
Community College of Denver
Associate of Arts (AA), Business/Managerial Economics, 3.5
Level3 January 2015 - Present
St. John the Basptist Catholic Church June 2012 - February 2015
St. John the Baptist Catholic Church April 2005 - February 2015
Intrado August 2013 - January 2015
St. John the Baptist Catholic Church May 2011 - August 2011
Empire Warehouse July 2009 - February 2010
Primerica November 2008 - May 2009
Marshalls (Retail) October 2008 - February 2009
Applebee's May 2008 - September 2008
Skills
Public Speaking, Customer Service, Leadership, Time Management, Teamwork, Management, Event Planning, PowerPoint, Microsoft Office, Microsoft Excel, Supervising and..., Business Case Production, Market Research Project..., Documentation, Oracle Database
Education
Regis University 2010 — 2013
Bachelor of Business Administration (B.B.A.) with an emphasis in Finance, Business Administration and Management, General
Front Range Community College 2008 — 2010
Holy Family High School
High School
Intrado September 2013 - Present
Computer Sciences Corporation July 2007 - December 2013
Dynamic Imaging 2004 - June 2007
Skills
Requirements Analysis, Java, jQuery, JavaScript, SQL, Eclipse, JUnit, Visual C#, Struts, HTML, Algorithm Design, CSS, Testing, Databases
Education
Cornell University 2000 — 2004
Computer Science, Economics
Intrado July 2010 - Present
Pickett Fence Landscapes 2007 - 2013
Intrado December 2007 - July 2010
Intrado March 2006 - December 2007
Intrado February 2004 - March 2006
Intrado November 2003 - February 2004
Intrado June 2002 - November 2003
Intrado May 2000 - June 2002
NeoData 1995 - 2000
Skills
Telecommunications, Troubleshooting, VoIP, HP Openview, Building Relationships, Strategic Planning, Incident Management, Cross-functional Team..., Vendor Management, Operations Management, Strategic Leadership, Team Leadership, Solaris, Incident Command, Professional Services, Customer Satisfaction, Telephony, System Administration, SIP, Leadership, Unix, Wireless, Technical Support, Cisco Technologies, Strategy, Team Building, Call Centers, Management, Business Process, Integration, Network Design, Enterprise Architecture, Security, Cloud Computing, Mobile Devices, IP, Networking
Education
Berthoud High School 1989 — 1992
Front Range Community College
Intrado January 2004 - Present
Intrado July 1999 - January 2004
Motorola December 1996 - July 1999
Price Waterhouse Management Consultants August 1994 - December 1996
Chicago Stock Exchange March 1993 - July 1994
Navistar Inc January 1992 - March 1993
Waste Management July 1990 - January 1992
Skills
System Architecture, Requirements Analysis, Linux, Enterprise Architecture, Windows, C, C++, SQL, Informix, Informix 4GL, J2EE, TCP/IP, Java, Spring, Eclipse, HP-UX, SNMP, Solaris, Java Enterprise Edition, SysML, Alpha / Tru64, Magic SDE, Frame Relay, LAPD, pSOS, Kermit, X.25, Smalltalk, DECForms, ACMS, Oracle RDBMS, VAX/VMS, Pascal, Fortran, Systems Analysis, Identity Management, Public Key..., JavaScript, HTML, PostgreSQL, PostGIS, Apache, SIP, Tomcat, CSS, Active Directory, SOAP, REST, GeoServer, Entrust PKI
Education
DePaul University 1992 — 1994
Master's degree, Computer Science
Illinois Benedictine College 1987 — 1990
BS, Computer Science
Intrado 2008 - 2009
Dark Fiber Solutions Inc 2005 - 2008
Aquila 2004 - 2005
TXU Communications 1994 - 2003
US West Communications /Qwest 1981 - 1994
Skills
Customer Service, Troubleshooting, Project Coordination, Escalations Management, Escalation Resolution, Telecommunications..., Billing Solutions, Employee Training, Incident Management, Order Processing, Customer Support, Internal Communications, Operations Management, Training, Software Documentation, Customer Service...
Education
Front Range Community College
WILLIAM MITCHELL HS
Intrado
Education
Front Range Community College 2015 — 2016
GIS Certification, GIS
Front Range Community College
Associate of Science (A.S.)