Magellan Health Services
Industry: Managed care company
DescriptionMagellan Health Inc., is an American for-profit managed health care company, focused on special populations, complete pharmacy benefits and other specialty areas of healthcare. Headquarters: Scottsdale, Arizona, United States CEO: Barry M Smith (1 Jan 2013–) Revenue: 5.838 billion USD (2017) Subsidiaries: Magellan Pharmacy Services, Inc.,
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Magellan Health Services Employees
Blue Cross Blue Shield of Tennessee September 2014 - Present
BPA Quality October 2012 - September 2014
Dampier Consulting Group, LLC March 2012 - November 2012
DentaQuest November 2008 - March 2012
Magellan Health Services December 1998 - November 2008
Skills
Managed Care, Network Development, Provider Relations, Healthcare, Health Insurance, Team Building, HIPAA, Medicare, Process Improvement, Medicaid, Insurance, Leadership, Healthcare Management
Education
Belmont University 1994 — 1998
Bachelor's of Science, Psychology
Magellan Health Services of AZ April 2013 - April 2014
Magellan Health Services December 2012 - March 2013
Magellan Health Services January 2011 - November 2012
Magellan Health September 2007 - December 2010
State of Arizona April 1987 - August 2007
Skills
Leadership Development, Program Management, System Administration, Human Resources, Strategic Planning, Nonprofits, Management, Recruiting, Change Management, Project Planning, Medicaid, Team Building, Process Improvement, Problem Solving, Performance Management, Managed Care, Case Managment, Case Management, Training, Administration, Research, Project Implementation, Mediation, Mental Health Care, Social Services
Education
Arizona State University 2007 — 2010
Bachelor's Degree, College of Public Programs
Estrella Mountain Community College 2005 — 2007
Associate's Degree
Arizona National Guard 2003 — 2003
Certificate, Mediation
Arizona State University 1999 — 1999
ASU Public Executive Program Certification, Business Administration and Management, General, Certificate
Matrix Medical Network October 2014 - Present
Valle del Sol July 2012 - Present
Aetna March 2014 - June 2014
TERROS February 2011 - December 2012
Terros, Inc February 2011 - August 2011
Magellan Health Services January 2010 - February 2011
Permanent General Assurance Corp. July 2007 - December 2009
American Family Insurance November 2006 - July 2007
Dept of Economic Security December 2004 - November 2006
Skills
Operations, Data Analysis, Excel, Insurance, Risk Management, Training & Development, Writing, Microsoft Excel, Healthcare, Management, Customer Service, Employee Training, Training, Time Management, Outlook, Vendor Management, Policy, Program Management, Coaching
Education
Arizona State University 2000 — 2003
Bachelor of Science, Justice Studies
Magellan Health Services 2011 - Present
Valley Hospital March 2011 - December 2011
Skills
Nursing, Hospitals, Utilization Management, Healthcare, Case Management, Behavioral Health, Inpatient, Mental Health, Managed Care, Home Care, Patient Safety, Medicaid, HIPAA, Patient Advocacy, Cpr Certified, Adolescents, Nursing Care, Group Therapy, Utilization Review, Wellness
Education
Arizona State University 2009 — 2010
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Indiana State University 1987 — 1991
Bachelor of Science (BS), Psychology
United Healthcare September 2014 - Present
Banyan Health System (Not-For-Profit) January 2009 - Present
Magellan Health Services February 2007 - August 2013
The Datamyne 2006 - 2007
Skills
People Management, Strategic Thinking, Decision Making Skills, Contract Negotiations, Team Leadership, Organizational..., International Sales, Market Planning, Creative Problem Solving, Professional Networking, Non-profits, New Business Development, Business Strategy, Healthcare, Customer Relations, Negotiation, Sales Management, Mentoring, Customer Service, Spanish, Research, Consultative Selling, Strategic Planning, Team Building, Problem Solving, Marketing Strategy, Supervisory Skills, Government, Health, Customer Satisfaction, Promotions, Social Media, Microsoft Office, Planning, Community Outreach, Management, Case Managment, Managed Care, Mental Health, Nonprofits, Sales, Recruiting, Behavioral Health, Marketing, Medicaid, Leadership Development, Time Management, Sales Operations, Coaching, Case Management
Education
Harvard University, John F. Kennedy School of Government 2015 — 2015
Post Grad Certificate Women & Power, Leadership in a New World at Harvard University, Public Service
Gold Coast Schools 2009 — 2009
License, Real Estate Sales Associate
University of Victoria 2000 — 2001
Masters in Human Resources, Human Resources and Development
SER/IBM Business Institute 1998 — 1998
Certificate of Export and Import, International Trade Program, Export and Import Specialist
Barry University
Masters of Science, Human Resources Development and Administration
Florida International University - College of Business Administration
Bachelors of Science in Business Administration, Majors in Marketing and International Business, Minor in Entrepreneurship
Department of Consumer Affairs July 2015 - Present
California State Board of Equalization September 2014 - Present
California Employment Development Department April 2014 - Present
Magellan Health Services May 2013 - Present
KS Computing October 2009 - Present
KS Computing inc 2011 - 2013
Exodus Communications February 2000 - February 2006
IBM June 2004 - February 2005
Boston University January 1992 - January 1996
Skills
Quality Assurance, ITIL, Management, Time Management, Networking, Troubleshooting, Databases, Software Documentation, Testing, Windows, Technical Support, Business Analysis, Integration, Requirements Analysis, SQL, Software Project...
Education
Xintra School of Technology 1999 — 2000
Certificate, MCSE, CCNA
Boston University 1992 — 1997
Bachelor's degree, Biomedical Science and computers
Scientific Technologies Corporation May 2015 - Present
IntraEdge October 2014 - May 2015
HIMEX March 2014 - October 2014
The Evogi Group November 2012 - March 2014
Desert Schools Federal Credit Union October 2012 - December 2012
Magellan Health Services October 2010 - October 2012
Arizona Public Service April 2007 - October 2010
Salt River Project April 2005 - April 2007
Allison Designs November 2003 - October 2004
Skills
Business Analysis, SharePoint, Project Planning, Quality Assurance, Process Improvement, SDLC, Databases, Agile Methodologies, Project Management, Agile Project Management, MS Project, Management, Medical Billing, Program Management, Strategic Planning, Visio, Integration, Scrum, Microsoft SQL Server, SQL, Project Coordination, Business Process..., Software Documentation, Billing Solutions, TFS, Microsoft Project, Healthcare IT, T-SQL, ClaimTrak Systems, HEAT ticket tracker, Healthcare Information..., Certified Scrum Master..., IT, EMS, DBArtisan, CAPS, SSMS 2005 & 2008, Clarity, Rally
Education
Phoenix College 2008 — 2010
Bachelor's degree, CIS
City University of New York-Baruch College 1999 — 2003
BA, Marketing
UnitedHealth Group August 2015 - Present
Enterprise Consulting Solutiions January 2013 - June 2015
Health Services Advisory Group September 2011 - January 2013
Magellan Health Services November 2010 - October 2011
Stryker Sustainability Solutions June 2009 - August 2010
W.P. Carey MBA Program May 2008 - May 2009
Cintas June 2004 - May 2008
Cintas Corporation June 2004 - May 2008
Skills
Process Improvement, Project Management, Account Management, Healthcare Analytics, Program Management, Six Sigma, Analysis, Healthcare, HEDIS, Medicare Advantage, Software Documentation, HIPAA, Customer Service, Leadership, Strategic Planning, Training, Healthcare Information..., Business Analysis, Business Process..., CRM, Cross-functional Team..., Customer Satisfaction, Policy, Sales, Supply Chain, Team Building, Vendor Management, Change Management, Hospitals, Data Analysis, Access, Executive Management, Healthcare Management, Lean Thinking
Education
Arizona State University
MBA Healthcare, Administration
Arizona State University
Bachelors of Science, Business Management
Magellan Health Services August 2009 - Present
Magellan Behavioral Health November 2000 - August 2009
Skills
Social Services, Mental Health, Behavioral Health, Mental Health Counseling, Managed Care, Psychotherapy, Crisis Intervention, Case Managment, Case Management, CBT, Group Therapy, Motivational..., Healthcare, Healthcare Management, Clinical Research, Medicaid
Education
University of Chicago, Social Services Adminstration 1985 — 1987
Master of Social Work (AM), Clinical/Medical Social Work
Binghamton University 1982 — 1985
Bachelor's Degree, Psychology
Northern Arizona Regional Behavioral Health Authority - NARBHA January 2015 - Present
Terros April 2014 - January 2015
Magellan Health Services July 2012 - April 2014
Northern Arizona Regional Behavioral Health Authority February 2006 - July 2012
West Yavapai Guidance Clinic August 2002 - February 2006
Yavapai Prescott Indian Tribe April 2000 - August 2002
John C Lincoln Health Network October 1989 - April 2000
Skills
Grant Writing, Clinical Supervision, Clinical Monitoring, Crisis Management, Program Management, Program Development, Mental Health, Crisis Intervention, Case Managment, Social Services, Quality Management, Tribal Government, Medical Social Work, Elder Care, Clinical Treatment, Recovery Strategies, Trauma Informed Care, Emergency Management, Integrated Care, Behavioral Health, Psychotherapy, Therapists, Treatment, Adolescents, Clinical Research, Group Therapy, Community Outreach, Motivational..., Healthcare, Psychology, Interventions, Family Therapy, Mindfulness, Mental Health Counseling, Developmental..., Grants, Fundraising, Counseling Psychology, Addiction Recovery, Life Transitions, Chemical Dependency, Prevention, Dual Diagnosis, Self-esteem, Grief Counseling, Substance Abuse..., Co-occurring Disorders, Anger Management, DBT, Post Traumatic Stress
Education
Arizona State University 1980 — 1982
Masters in Social Work, Planning Administration and Community Development
Western Illinois Univeristy 1970 — 1975
Bachelor's degree, Clinical Psychology
Pulse8 Inc. September 2014 - Present
CVS Caremark Corporation January 2014 - September 2014
CVS Caremark Corporation August 2013 - January 2014
Magellan Health Services August 2012 - August 2013
Matrix Medical Network October 2011 - August 2012
Matrix Medical Network June 2010 - October 2011
Presbyterian Healthcare Services September 2008 - June 2010
Presbyterian Healthcare Services August 2007 - September 2008
Presbyterian Healthcare Services September 2005 - August 2007
Presbyterian Healthcare Services February 2004 - September 2005
Skills
Medicare, Compliance, Cross-functional Team..., Account Management, Process Improvement, Risk Adjustment, Program Implementation, Medicare Part D, Six Sigma, Business Strategy, Pharmacy Benefit..., Change Management, Management, Medicare Advantage, Leadership, Program Management, Provider Relations, Strategic Development, Lean Six Sigma, Business Analysis, Analytics, Software Documentation, HMO
Education
Arizona State University 1985 — 1991
Bachelors Degree, Finance
Optum June 2013 - Present
UnitedHealthcare October 2011 - May 2013
OptumHealth Behavioral Solutions August 2004 - October 2011
Magellan Health Services 2001 - 2003
Magellan Health Services 1998 - 2001
Prevention First 1997 - 1998
MacNeal Hospital 1993 - 1997
Northern Illinois University 1985 - 1993
Skills
Process Improvement, Six Sigma, Quality Management, Performance Improvement, Healthcare, Change Management, Leadership, Quality Improvement, Visio, Continuous Improvement, Cross-functional Team..., Project Management, Data Analysis, Metrics, Value Stream Mapping, Team Leadership, Business Process Mapping, Operational Excellence, Business Process..., Managed Care, DMAIC, Kaizen, Quality Assurance, Business Analysis, Strategic Planning, Strategy, Training Delivery, Team Building, Business Process, Management, Health Policy, Operations Management, Training, Health Insurance, Presenter, Customer Engagement, Report Writing, Minitab, Root Cause Analysis, Black Belt, Organizational..., Provider Relations, Process Engineering, Disease Management, Organizational..., Customer Retention, Leading People, Lean Initiatives, Leading Change, Lean Manufacturing
Education
Benedictine University 1996 — 2011
Business Administration - Healthcare
Purdue University 1978 — 1981
PhD, Child Development & Family Studies
Temple University 1975 — 1976
M.S., Education
Northeastern Illinois University 1973 — 1975
Bachelor of Science, Psychology
Triad EduPsych, PC September 2003 - Present
Drug Enforcement Administration January 2006 - Present
Reinhardt University January 2009 - Present
Magellan Health Services July 2000 - October 2003
Vinfen Corporation 1996 - 1999
Skills
Training & Development, OD, HR Consulting, HR Policies, Mental Health, Government, Law Enforcement, Workplace Violence, Psychology, Emergency Management, Enforcement, Staff Development, Employee Training, Organizational..., Psychotherapy, Program Management, Training, Nonprofits, Social Services, Interventions, Risk Assessment, Police, Public Safety, Leadership, Treatment, Conflict Resolution, Evidence, Crisis Management, Human Resources, Stress Management, Criminal Justice, Policy, Homeland Security, Investigation, Leadership Development, Private Investigations, Supervisory Skills, Counterterrorism, Background Checks, Program Development, Public Speaking, Crisis Intervention
Education
Keller Graduate School of Management 2001 — 2001
MBA Course, Organizational Behavior & Leadership
Boston University 1987 — 1995
BA, EdM, MSW, Education, Social Work
Magellan Health Services April 2012 - Present
University of Phoenix August 2010 - Present
Magellan Health Services February 2007 - 2012
Skills
Leadership, Management, Higher Education
Education
Capella University 2008 — 2013
Doctor of Philosophy (PhD), Organization and Management
Webster University 1995 — 1998
Master of Business Administration (MBA), Management
Bradley University 1990 — 1994
Bachelor of Science (BS), Psychology with a Minor in Business
Magellan Health Services April 2014 - Present
Magellan Health Services March 2012 - March 2014
Magellan Health Services February 2010 - February 2012
US Army August 2005 - August 2009
Skills
Military, Operations Management, Leadership, Process Improvement, Organizational..., Team Building, Project Management, Army, Security Clearance, Leadership Development, Military Experience, Information Assurance, Military Logistics, Team Leadership, Account Management, Program Management, Government, Operational Planning, Training, Military Operations, Policy, Logistics, DoD, Command, Analysis, Government Contracting, Cross-functional Team..., Project Planning, Supervisory Skills, Security, National Security, Force Protection, Defense, Emergency Management, Intelligence Analysis, Crisis Management
Education
University of Georgia - Terry College of Business 2013 — 2015
Master of Business Administration (MBA)
Auburn University 2001 — 2005
BS, Logistics
Anheuser-Busch InBev January 2012 - Present
Anheuser-Busch InBev March 2010 - January 2012
Anheuser-Busch InBev October 2009 - March 2010
KBR, Inc. October 2008 - October 2009
Anheuser-Busch Companies, Inc. September 2007 - October 2008
MTM Technologies October 2003 - September 2007
Magellan Health Services October 2001 - October 2003
Schawk May 2001 - October 2001
Skills
Active Directory, Citrix, Citrix Metaframe, Disaster Recovery, HP, Hardware, Infrastructure, Operating Systems, SAN, Security, Servers, Storage, System Administration, Troubleshooting, VMware, Windows Server, Visio, Virtualization, SharePoint, Networking, Microsoft Exchange, ITIL, Human Resources
Education
Baylor University
BBA, Management Information Systems
Tuloso-Midway HS
Tuloso-Midway HS
CRC Health Group October 2012 - Present
Island View RTC March 2012 - October 2012
Salt Lake Behavioral Health 2010 - 2012
Aetna January 2006 - November 2010
Aetna September 2002 - January 2006
Magellan Health Services January 1999 - September 2002
Rivendell RTC 1992 - 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Case Managment, Healthcare, Mental Health, Case Management, Hospitals, Behavioral Health, Treatment, Utilization Management, Inpatient, Managed Care, Therapists, Crisis Intervention, Psychotherapy, Group Therapy, Mental Health Counseling, Psychology, Adolescents
Education
Azusa Pacific University 1981 — 1982
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
University of Utah 1978 — 1981
Bachelor's degree, Psychology
Redemption Psychiatry July 2015 - Present
Mountain Vista Medical Center May 2013 - Present
Strategies for Success March 2013 - November 2014
PSA Behavioral Health Agency January 2013 - May 2013
LifeSpan March 2010 - May 2013
Magellan Health Services August 2010 - January 2013
Partner's in Recovery February 2009 - August 2010
Southwest Network July 2008 - February 2009
Maricopa County Behavioral Health Authority- East Mesa Clinic July 2005 - July 2008
Arizona's Children Association October 2002 - July 2005
Skills
Treatment, Clinical, Adults, Utilization Management, Clinical Supervision, Crisis, Mental Health, Mental Health Counseling, Family Therapy, Psychotherapy, Behavioral Health, Case Managment, Life Transitions, Group Therapy, CBT, Social Services, Psychology, Motivational..., Therapists, Program Development, Community Outreach, Crisis Intervention, Interventions, Psychiatry, Policy, DBT, Anger Management, Medicine, Mindfulness, Clinical Research, Stress Management, Program Evaluation, Healthcare, Self-esteem, Post Traumatic Stress, Inpatient, Play Therapy, Prevention, Psychological Assessment, Wellness, Child Development, Counseling Psychology, Solution Focused, Grief Counseling, Addiction Recovery, Therapeutic Crisis..., Chemical Dependency, Quality Improvement, Young Adults, Co-occurring Disorders
Education
Arizona State University 1992 — 1995
Masters of Science, Marriage and Family Therapy
Arizona State University 1981 — 1985
Bachelor's of Science, Kinesiology and Exercise Science
People Empowering People of AZ, Inc August 2015 - Present
Head To Toe Therapy, Inc. February 2015 - August 2015
Phoenix Shanti Group Inc February 2015 - May 2015
Family Involvement Center December 2011 - February 2015
Gila River Health Care April 2011 - October 2011
A New Leaf February 2009 - March 2011
Magellan Health Services September 2007 - February 2009
Private Practice January 2004 - April 2008
Group Practice 2001 - 2004
Meta Services, Inc 2000 - 2001
Skills
Coaching, Clinical, Health, Health Outcomes, Project Planning, Project Implementation, Change Leadership, Cross-functional Team..., Training & Development, Integrated Health, Quality Assurance, Mental Health, Clinical Research, Employee Training, Integrated Marketing, Case Managment, Social Services, Change Management, Stress, Family Therapy, Clinical Supervision, Adolescents, Group Therapy, Psychology, Mental Health Counseling, Motivational..., Nonprofits, Program Development, Behavioral Health, CBT, Program Evaluation, Counseling Psychology, Psychotherapy, Therapists, Training, Treatment, Mindfulness, Solution Focused, Self-esteem, Psychological Assessment, Co-occurring Disorders, Child Development, Stress Management, Case Management, Healthcare, Child Welfare, Chemical Dependency, Addiction Recovery, Dual Diagnosis
Education
Arizona State University
BA, Psychology
University of Phoenix
Masters, Counseling
EDEN GardenHouse LLC December 2010 - Present
Delta T Group 2012 - 2014
Arizona State University 2011 - 2012
Magellan Health Services 2009 - 2012
Arizona's Children Association 2005 - 2009
Skills
Team Building, Mental Health Counseling, Teaching, Non-profit Program..., Windows, Outlook, Project Management, Social Media, Event Planning, Teamwork, Management, Public Relations, Event Management, Project Planning, Clinical supervision, Interior Decorating, Program Management, Coordination of Care, Client Rapport, Social Entrepreneurship, Retail, Youth Mentoring, Interdisciplinary..., Supervisory Skills, Mediation, Child Advocacy, Community Development, Public Speaking
Education
Arizona State University
Master of Social Work (MSW), Social Work
Magellan Health Services March 2011 - Present
Choices Network of Arizona July 2005 - March 2011
Lane Bryant March 2002 - April 2010
Skills
Customer Service, Data Entry, Apparel, Phone Etiquette, Training, Microsoft Word, Microsoft Excel, Work Ethic, Comfortable working..., Flexible Schedule, Appointment Scheduling, Medical Records, Behavioral Health, Field Service, Filing, Behavioral Health..., Cashiers, Account Management, Sales, Report Manager, Dispatching, Sales Support Tools, Clerical Work, Telemarketing, Literature, Composition, Time Management, Written & Verbal..., Verbal De-escalation, Interpersonal Skill, Discretion, Problem Solving
Education
Arizona State University 2007 — 2013
Bachelor of Arts (BA), English
Paradise Valley Community College 1999 — 2007
Associate of Arts (AA), English Literature (British and Commonwealth)
Chicanos Por La Causa October 2014 - Present
PEOPLE OF COLOR NETWORK, INC. June 2012 - October 2014
Native American Connections May 2011 - February 2012
Southwest Network September 2008 - February 2011
Magellan Health Services February 2007 - September 2008
ValueOptions, Inc.® May 2003 - September 2007
Skills
Professional Billing,..., Mental Health, Crisis Intervention, Psychology, Mental Health Counseling, Behavioral Health, Case Management, Motivational..., Adolescents, CBT, Psychotherapy, Social Services, Group Therapy, Interventions
Education
Stratford Career Institute 2012 — 2014
Business Management, Business Administration and Management, General
Ashworth University 2007 — 2008
PMBC, Health/Medical Claims Examiner
Agua Fria High School 1996 — 2000
High School Diploma, General Studies
Sunshine Health 2014 - Present
Magellan Health Services November 2009 - March 2014
Walgreens Health Initiatives May 2006 - October 2009
Aetna Pharmacy 2004 - 2006
Skills
Pharmacy Benefit..., Medicare Part D, Pharmacy, Healthcare Industry, Managed Care, Medication Therapy..., Pharmacy Automation, Disease Management, Healthcare, Medicare, Clinical Research, Utilization Management, Medicaid, Clinical Pharmacy, Diabetes, Health Policy, Pharmacoeconomics, Home Infusion, Clinical Pharmacology
Education
North Dakota State University 1992 — 1997
PharmD, Pharmacy
Arizona State University, W. P. Carey School of Business
Magellan Health Services February 2014 - Present
Virginia ABC July 2013 - February 2014
Bank of America - Consultant April 2013 - July 2013
Virginia ABC October 2012 - April 2013
Proxios July 2012 - September 2012
RBS Citizens Bank February 2012 - June 2012
SunTrust March 2011 - February 2012
Interactive, Inc. December 2010 - March 2011
Virginia State University June 2010 - February 2011
Dominion Power June 2009 - April 2010
Skills
Technical Writing, Software Documentation, Visio, MS Project, Training, Project Management, Software Development, Analysis, Agile Methodologies
Education
Binghamton University 1983 — 1985
Creative Writing
Rochester Institute of Technology 1982 — 1983
Mechanical Engineering
Magellan Health Services September 2013 - Present
Amerigroup September 2012 - August 2013
Friendship Community Mental Health Center May 2006 - August 2012
Skills
Healthcare Management, Clinical Research, Managed Care, Hospitals, HIPAA, Mental Health, Healthcare Information..., Medicaid, Medicare, Treatment, Case Management, Behavioral Health, Psychotherapy, Utilization Management
Education
Northwest Missouri State University 2000 — 2002
Bachelor of Science (B.S.), Psychology
Benedictine College 1998 — 2000
Bachelor of Science (B.S.), Psychology
ValueOptions, Inc.® April 2014 - Present
Magellan Health Services October 2005 - June 2014
One Call Care Management September 2000 - October 2005
Staples Business Advantage September 1998 - October 2000
Skills
Provider Relations, Network Development, PPO, Managed Care, Healthcare, Health Insurance, Medicare, Process Improvement, Strategic Planning, Account Management, Medicaid, Data Analysis, Project Management, Management, Healthcare Management, Healthcare Information..., Health Policy, Healthcare Consulting, Insurance, HIPAA, Healthcare Industry, Revenue Cycle, Quality Improvement
Education
Bergen Community College 2002 — 2006
Bachelor's degree, Business Finance
Trans-Century Resources July 2015 - Present
Self Employed October 2014 - July 2015
Humana July 2012 - October 2014
Windsor Health Group October 2010 - April 2012
WellStar Health System September 2004 - October 2010
Blue Cross Blue Shield of Georgia August 1997 - September 2004
Blue Cross Blue Shield of Georgia 1999 - 2000
Blue Cross Blue Shield of Georgia 1997 - 1999
Magellan Health Services 1995 - 1997
Skills
Provider Relations, Strategic Planning, Network Development, Management, Health Policy, Healthcare, Managed Care, Healthcare Information..., HIPAA, Medicare, Healthcare Management, Hospitals, Health Insurance, Process Improvement, Insurance, Contract Negotiation, Medicaid, Data Analysis, Team Building, Physician Relations, PPO, Revenue Cycle, Claim, HMO, Healthcare Consulting, Healthcare Industry, EHR, Training, Epic Systems, Medical Terminology, Practice Management, Leadership, Utilization Management, Credentialing, Physicians, Informatics, Health Information..., Revenue Cycle Management, Medical Billing, Medicare Part D, Medical Coding, Quality Improvement, ICD-9, CPT, Disease Management, Employee Benefits, Cerner, Health Information...
Education
Kennesaw State University 1998 — 2000
MBA, Business Administration
Auburn University 1992 — 1994
BS, Health Services Administration
Wallace College 1990 — 1992
Mercy Maricopa Integrated Care January 2014 - Present
Magellan Health Services May 2009 - January 2014
Arizona Department of Health Services August 2005 - May 2009
Skills
Healthcare, Workshop Facilitation, HIPAA, Data Analysis, Clinical Research, Software Documentation, Managed Care, Technology Needs..., Medicaid, Medicaid Managed Care, Communication Skills, SDLC, Technical Liaison, Policy Analysis, Performance Improvement, Business Requirements, Project Management, EMR, Visio, Workflow Diagrams, Flow Diagrams, User Interface..., Management, Policy, Process Improvement, Analysis, Healthcare Management, Healthcare Information..., Public Speaking, Leadership, Program Management, Change Management, Training, Strategic Planning, Behavioral Health, Requirements Analysis, Mental Health
Education
Arizona State University 2002 — 2005
Bachelor of Arts (B.A.), Psychology
Mercy Maricopa Integrated Care January 2014 - Present
Magellan Health Services March 2008 - December 2013
CIGNA Healthcare July 2006 - January 2008
Mercer February 2005 - June 2006
KPS Health Plans July 2001 - July 2004
First Choice Health Network 1996 - 2001
Skills
Financial Analysis, Strategic Planning, Change Management, Risk Management, Financial Reporting, Process Improvement, Forecasting, Financial Modeling, Budgets, Healthcare, Health Insurance, Leadership, Data Analysis, Managerial Finance, Business Analysis
Education
University of Washington 1999 — 2001
MBA, Business Administration
Arizona State University West 1991 — 1993
BS, Accounting
BlueCross BlueShield of Tennessee April 2012 - Present
ValueOptions August 2008 - March 2012
Magellan Health Services April 2003 - August 2008
Magellan Health Services February 2000 - April 2003
Magellan Health Services March 1998 - February 2000
Skills
Contract Management
Education
Bethel University, College of Professional Studies 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
Bethel College (TN) 1987 — 1991
BA, Behavioral/Social Science
Health Management Associates, Inc. September 2012 - Present
MassHealth February 2012 - September 2012
Commonwealth of Mass/ Dept of Mental Health September 2007 - February 2012
Magellan Health Services December 1996 - September 2007
Skills
Mental Health, Social Services, Healthcare, Adults, Program Development, Treatment, Non-profits, Clinical Research, Community Outreach, Public Speaking, Behavioral Health, Hospitals, Public Health, Provider Relations, Healthcare Information..., Healthcare Management, Psychology, Budgets, Health Care Reform, Program Evaluation, Grant Writing, Health Policy, Healthcare Consulting, Medicaid, Organizational..., Psychotherapy, Leadership, Utilization Management, Strategic Planning, EMR, Policy Analysis, Nursing, Management, Healthcare Industry, Policy, Quality Improvement, HIPAA, Grants, EHR, Managed Care, Public Policy, Adolescents, Physician Relations, Physicians, Medicare, Health Insurance, Medicine, Nonprofits, Revenue Cycle, Prevention
Education
Boston University 1984 — 1986
MBA, Health Policy and Administration
Boston College 1973 — 1974
MSN, Psychiatric/Mental Health Nurse/Nursing
University of Wisconsin-Madison 1966 — 1969
Bachelor's degree, Nursing
North Jersey Federal Credit Union June 2015 - Present
Magellan Health Services July 2008 - Present
Opteum Financial Services September 2004 - July 2008
Hogaer Mortgage/Colamerica December 2001 - August 2004
Ameriquest Mortgage August 2000 - November 2001
Skills
Software Documentation, Product Development, Loans, Talent Acquisition, Credit, Microsoft Office, Non-profits, Strategic Planning, Applicant Tracking..., Customer Service, Employee Benefits, Coaching, Process Improvement, Sales, Outlook, Management
Education
Bergen Community College 1994 — 1996
Criminal Justice/Police Science
AXIA
Brain Resource, Inc. January 2012 - Present
Bayer Behavioral Consulting February 2011 - December 2011
OptumHealth Behavioral Solutions June 2005 - October 2010
Magellan Health Services May 2001 - June 2004
Magellan Health Services October 1998 - May 2001
Human Affairs International, A Division of Aetna Health Services May 1995 - September 1998
Skills
Behavioral Health, EAP, Employee Wellness, Disease Management, Mental Health, Managed Care, Program Development, Psychology, Clinical Research, Psychotherapy, Case Managment, Healthcare Management, Medicare, Public Speaking, Neuroscience, Quality Improvement, Treatment, Health Insurance, Healthcare, Wellness, Clinical Supervision, Mental Health Counseling, Mindfulness, Google Groups, Utilization Management, Leadership, Psychiatry, Case Management, Healthcare Consulting
Education
Ball State University 1983 — 1987
Ph.D, Counseling and Clinical Psychology
Miami University 1974 — 1976
M.S., Counseling Psychology
Miami University 1972 — 1974
BA, Psychology
Wright State University 1970 — 1972
Psychology
North Shore-LIJ Health System March 2015 - Present
Yale School of Management March 2015 - Present
Re-Think Marketing April 2014 - Present
Magellan Health Services July 2011 - April 2014
Aetna February 2009 - August 2011
Aetna November 2006 - November 2009
Aetna October 2002 - November 2006
LifeCare, Inc January 2001 - August 2002
GE April 2000 - January 2001
GE October 1998 - April 2000
Skills
Health Insurance, Marketing Strategy, Segmentation, Strategy, Insurance, Strategic Planning, Healthcare, Managed Care, Leadership, Cross-functional Team..., Marketing, Analytics, Product Management, Product Marketing
Education
Yale University - Yale School of Management
Master Business Administration, Healthcare
State University of New York at Binghamton
Bachelor of Arts Degree, Political Science
PMHS
Popeyes Louisiana Kitchen February 2013 - Present
Popeyes Louisiana Kitchen October 2012 - February 2013
The Giving Tree 1997 - December 2012
ALLURE Event and Meeting Productions November 2011 - June 2012
Pearson Resource Management August 2010 - November 2011
Starwood Hotels & Resorts Worldwide, Inc. September 2005 - May 2006
Magellan Health Services July 1997 - October 1998
U.S. Franchise Systems, Inc October 1995 - July 1997
InterContinental Hotels Group August 1993 - October 1995
Skills
Event Planning, Event Management, Meeting Planning, Customer Service, Non-profits, Strategic Planning, Public Speaking, Trade Shows, Contract Negotiation, Microsoft Office, Fundraising, Proposal Writing, Sales, Corporate Law, Management, Business Development, Nonprofits, Editing, Microsoft Word, Training, System Administration, Start-ups, Social Networking, Community Outreach, Time Management, Leadership, Negotiation, Project Planning, Recruiting, Social Media, Coaching, Social Media Marketing, Budgets, Marketing, Program Development, Marketing Strategy, Research, Administration, Team Building, Account Management, Public Relations, Leadership Development
Education
Emory University 2009 — 2009
Paralegal Program
Bowling Green State University 1985 — 1989
B.S.S.W., Social Work
Magellan Health Services February 2012 - Present
Our Lady of the Lake Regional Medical Center June 2005 - February 2012
Skills
Behavioral Health, Mental Health, Psychotherapy, Healthcare, Case Managment, Nursing, Hospitals, Treatment, Inpatient, Clinical Research, Case Management, Medical Terminology, People Skills, Healthcare Management, Psychiatry, Therapists, Vital Signs, Social Services, Public Speaking, Community Outreach
Education
Baton Rouge Community College 2003 — 2003
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2003
Explorys, Inc. December 2013 - Present
Magellan Health Services October 2012 - December 2013
Express Scripts August 2011 - August 2012
Express Scripts June 2010 - August 2011
Express Scripts, Inc. August 2009 - August 2010
Express Scripts July 2007 - June 2010
Skills
Managed Care, Proposal Writing, Strategic Planning, Team Building, Healthcare, Customer Service, Sales Support, Market Research, Cross-functional Team..., Marketing Strategy, Contract Negotiation, Process Improvement, Technical Writing, Product Development, Product Management, Research, PBM, RFP, Problem Solving, New Business Development, Team Leadership, Policy, Mentoring, Performance Management, Performance Monitoring, Editing, Medicaid, Medicaid Policy, Project Management, Pharmacy Benefit..., Data Analysis, Business Analysis
Education
John Carroll University 2000 — 2003
Bachelor of Arts, Communications
Beijing Institute of Technology 2002 — 2002
Chinese Language and Culture
Crisis Preparation and Recovery October 2012 - Present
Magellan Health Services August 2007 - October 2012
Mercer Human Resource Consulting August 2005 - August 2007
MIHS 2003 - 2005
Schaller Anderson December 2001 - 2003
Health Choice Arizona 2000 - 2001
Skills
Excel, Access, SQL, Financial Analysis, Reconciliation, Behavioral Health
Education
Arizona State University, W. P. Carey School of Business 2004 — 2005
MBA, Finance
DeVry University 2000 — 2003
Bachelor of Science, Accounting and Information Technology
U.S. Marine Corps
Magellan Health Services 2007 - Present
Quebecor World 2005 - 2007
Triumph Group 2001 - 2005
Cytec 1996 - 2001
St. Luke's Medical Center (IASIS Healthcare) 1993 - 1995
Skills
HRIS, Personnel Management, Onboarding, Interviews, Human Resources, Team Building, Organizational..., Applicant Tracking..., Temporary Placement, Employee Engagement, Management Development, Leadership, Management, Employee Relations, Sales, Payroll, Talent Acquisition, Benefits Administration, Leadership Development, Recruiting, Training, New Hire Orientations, Talent Management, Sourcing, Career Development, Employee Benefits, Deferred Compensation, Workforce Planning, College Recruiting, Internet Recruiting, FMLA, Technical Recruiting, Policy Writing, Policy, Taleo, Succession Planning, Performance Management, Hiring, Coaching, Employment Law, Conflict Resolution, Employee Training, PeopleSoft, Job Descriptions, HR Policies, Organizational..., Customer Service, Healthcare, Strategic Planning, Process Improvement
Education
Arizona State University - W. P. Carey School of Business 1986 — 1990
Bachelor of Science, Business Management and Human Resources Management
Arizona State University - W. P. Carey School of Business 1986 — 1990
Bachelor's of Science Business and Emphasis in Human Resources, Business Administration and Management, General
Chimes, Inc. July 2010 - Present
MHM Services, Inc. January 2009 - August 2009
Gateway Global LLC January 2008 - December 2008
Magellan Health Services March 2005 - December 2007
Magellan Health Services January 2003 - December 2006
Magellan Health Services February 2000 - December 2002
Magellan Health Services January 1998 - January 2000
Skills
Managed Care, Management, Medicaid, Employee Benefits, Business Strategy, Program Development, Team Building, Operations Management, Strategic Planning, Leadership, Network Development, Business Process..., Provider Relations, Healthcare, Process Improvement, Executive Management, CRM, Sales, Leadership Development, New Business Development, Program Management
Education
The Pennsylvania State University 1979 — 1981
Masters of Business Administration, Finance
Bloomsburg University of Pennsylvania 1976 — 1979
Bachelor of Science, Business Administration
Aetna October 2013 - Present
Friendship Community Mental Health June 2012 - July 2013
Navos Mental Health Solutions November 2011 - June 2012
Hope in Healing December 2007 - November 2011
Magellan Health Services August 2007 - November 2011
Navos Mental Health Solutions 2011 - 2011
Psychological Health and Wellness September 2009 - June 2010
ValueOptions 2004 - 2007
Skills
Strategic Therapy, Clinical Hypnosis, Clinical Supervision, Group Therapy, Behavioral Health, Mental Health, Family Therapy, Psychotherapy, CBT, Motivational..., Adults, Crisis Intervention, Treatment, Mental Health Counseling, Self-esteem, Case Managment, EMDR, Staff Development, Trauma Therapy, Prevention, Hypnotherapy, Psychology, Social Services, Therapists, Dual Diagnosis, Clinical Research, Program Development, Nonprofits, Training, Case Management, Mindfulness, Interventions, Healing, Empathy, Stress Management, Chemical Dependency, Grief Counseling, Anger Management, Energy Healing, DBT
Education
Arizona State University 1991 — 1996
Master of Counseling, Counseling
University of Arizona 1984 — 1987
Master of Arts, Spanish, Linguistics
Welltok, Inc. September 2015 - Present
Healthcare Financial Consulting April 2014 - August 2015
Oceans Healthcare June 2013 - April 2014
REACH Air Medical Services April 2011 - February 2013
Magellan Health Services August 2009 - April 2011
ENTREPRENEURIAL/START UP AND TURN-AROUND FOCUSED COMPANIES June 2006 - October 2008
THE TRIZETTO GROUP, INC April 2005 - February 2006
The TriZetto Group July 1997 - February 2006
The TriZetto Group, Inc. April 2002 - April 2005
The TriZetto Group, Inc. January 2000 - April 2002
Skills
Mergers, Strategic Planning, Corporate Finance, IPO, IT Management, Staff Development, Integrations, Variance Analysis, Software Licensing, Re-engineering, BPO, Accounting, Venture Capital, Negotiation, Product Development, ERP, Prioritization, Financial Analysis, Budgeting, Forecasting, Due Diligence, Restructuring, Customer Relations, Business Strategy, Financial Modeling, Business Planning, Private Equity, Planning, Financial Reporting, Team Building, Contract Negotiation, Start-ups, Joint Ventures, Valuation, P&L Management, New Business Development, Divestitures, Competitive Analysis, Outsourcing, Sales Management, P&L, SEC reporting, Strategy Development, Pricing, Debt, Investor Relations, Change Management, Product Management, Private Placements, Tax
Education
Biola University 1985 — 1989
BS, Business; Accounting
Seaside Healthcare December 2014 - Present
Magellan Health Services July 2013 - November 2014
University of Phoenix October 2009 - October 2014
Magellan Health Services January 2012 - July 2013
Chris Boling Counseling, LLC July 2010 - October 2012
Skills
Adolescents, Behavioral Health, Case Management, Case Managment, Child Development, Clinical Research, Clinical Supervision, Crisis Intervention, Group Therapy, HIPAA, Healthcare, Healthcare Management, Leadership, Mental Health, Policy, Post Traumatic Stress, Program Development, Psychotherapy, Social Services, Treatment
Education
University of Phoenix 2004 — 2006
MBA, Health Care Management
University of Louisville 1999 — 2000
MSSW, Social Work
Brescia University 1995 — 1999
BA, History
Brescia University 1995 — 1999
BSW, Social Work
Temple University Health System July 2015 - Present
Mercy Catholic Health System June 2013 - June 2015
Magellan Health Services April 2012 - June 2013
Child Guidance Resource Centers April 2007 - April 2012
Skills
Psychiatry, Behavioral Health, Mental Health, Thought Leadership, Clinical Supervision, Treatment, Clinical Research, New Business Development, Healthcare, Business Strategy, Psychopharmacology, Public Speaking, Inpatient, Adolescents, Medicine, Therapists, Case Managment, Psychotherapy, Psychology, Medical Education, Case Management
Education
University of Rochester School of Medicine and Dentistry 1986 — 1991
Doctor of Medicine (MD)
Bowdoin College 1982 — 1986
AB, English and Biology
LifeSynch/Humana October 2011 - Present
Magellan Health Services March 2010 - June 2011
Education
Smith College 1986 — 1988
MSW, Social work
Boston University 1976 — 1982
Magellan Health Services January 2014 - Present
Magellan Health Services December 2011 - Present
Health Dialog May 2011 - December 2011
Health Dialog April 2010 - May 2011
Health Dialog July 2008 - March 2010
National Institutes of Health June 2007 - May 2009
Institute for Community Health September 2007 - May 2008
Dana-Farber Cancer Institute 2003 - 2008
Skills
Healthcare Information..., Clinical Research, Data Analysis, Program Management, Healthcare, Public Health, Cross-functional Team..., Research, Process Improvement
Education
Harvard University School of Public Health 2006 — 2008
ScM, Society, Human Development, and Health
Bowdoin College 1999 — 2003
AB, Neuroscience, Sociology
University of Melbourne 2001 — 2001
Study Abroad Program
UnitedHealth Group June 2015 - Present
UnitedHealth Group May 2014 - June 2015
UnitedHealthcare August 2013 - May 2014
Estrella Mountain Community College 2012 - 2014
OptumInsight May 2010 - August 2013
Magellan Health Services July 2008 - May 2010
Arizona Health Care Cost Containment System (AHCCCS) January 2006 - August 2008
Skills
Medicaid, Medicare, Medical Coding, HIPAA, CPT, ICD-9, Medical Records, Healthcare Consulting, Healthcare Information..., Healthcare Management, Revenue Cycle, Medical Terminology, EMR, Medical Billing, Physicians, EHR, Healthcare, Managed Care, Hospitals, Clinical Research, Health Insurance, Health Policy, HCC Medical Coding
Education
Northern Arizona University 2006 — 2007
Masters, Educational Leadership
Arizona State University West 2001 — 2006
BS, Administration of Justice
Spectrum Youth and Family Services October 2014 - Present
Howard Center Chittenden Clinic September 2013 - October 2014
Phoenix Houses of New England September 2011 - September 2013
Leslie N. Ferrer, LICSW May 2006 - September 2013
Champlain College January 2012 - May 2013
Magellan Health Services October 2008 - 2011
Community Health Center of Burlington 2004 - 2007
Skills
Mental Health, Substance Use Disorders, Mental Health Counseling, Case Managment, Group Therapy, Dual Diagnosis, Psychotherapy, Treatment, Life Transitions, Family Therapy, Stress, Clinical Supervision, Case Management, Motivational..., Co-occurring Disorders, Therapists, Social Services, Clinical Research, Healthcare
Education
Simmons College 1998 — 2000
MSW, Social Work
Boston University 1994 — 1998
BA, Psychology
Blue Cross and Blue Shield of Texas 2010 - Present
Magellan Health Services 1998 - 2010
Child and Family Guidance Centers 1995 - 1998
New Beginnning Center 1988 - 1991
The Family Place 1980 - 1988
Skills
Behavioral Health, Utilization Management, Managed Care, Healthcare, Case Management, Leadership, Training, Mental Health, Group Therapy, EAP
Education
Bowling Green State University
MRC, Rehabilitation Counseling
Penn State University
BA, Psychology
Leslie Garwood 2006 - Present
Leslie Garwood, LCSW January 2000 - Present
Magellan Behavioral Health November 1992 - December 2001
Magellan Health Services 1997 - 2001
Mount Sinai Medical Center September 1983 - May 1992
Education
MentorCoach LLC, Inc 2007 — 2009
Coach, Life Coaching
Columbia University School of Social Work 1978 — 1980
MSSW, Clinical Social Work
Binghamton University 1974 — 1978
BA, Sociology
Beacon Health Options April 2014 - Present
Horizon Blue Cross Blue Shield of New Jersey May 2010 - March 2014
Magellan Health Services May 2001 - May 2010
CIGNA Behavioral Health January 1991 - May 2001
Skills
Medicare, Medicaid, Managed Care, Clinical Research, Provider Relations, HIPAA, Healthcare, Healthcare Management, Disease Management, Utilization Management, Health Policy, Behavioral Health
Education
The Ohio State University 1982 — 1984
MSW, Social Work
Ball State University 1976 — 1981
BSW, Social Work
PEOPLE OF COLOR NETWORK, INC. October 2014 - Present
PEOPLE OF COLOR NETWORK, INC. June 2009 - October 2014
Magellan Health Services September 2008 - June 2009
Maricopa County Attorney's Office January 2007 - August 2008
Banner Health September 2007 - May 2008
Child Protective Services - AHIT Unit September 2006 - May 2007
Value Options June 2005 - December 2006
Triple R Behavioral Health, Inc. January 2004 - April 2006
Value Options June 2003 - June 2005
Skills
Dependable Team Player, Morale building, Team Management, Motivational..., Motivated self-starter, Crisis Intervention, Clinical Supervision, Organized Multi-tasker, Collaborative Problem..., Creativity, Leadership, Co-occurring Disorders, Client Rapport, Cultural Competency, Assessment and..., Employee Training, Social Services, Behavioral Health, Dual Diagnosis, DSM-IV, Interventions, Case Management, Mental Health, Substance Use Disorders, Hospitals, Suicide Assessment, Community Mental Health, Advocacy, Mental Health Counseling, Treatment, Psychology, Psychotherapy
Education
Arizona State University 2005 — 2008
Master of Social Work (MSW), Social Work
Arizona State University 2001 — 2003
Bachelor of Arts (BA), Psychology
Independent Consultant 2014 - Present
Magellan Health Services 2011 - 2014
Magellan Health Services 2008 - 2011
Crisis Preparation and Recovery 2007 - 2008
ValueOptions, Inc.® 1999 - 2007
Banner Hospital, Desert Campus 2000 - 2001
ComCare 1995 - 1999
Comcare, Inc. 1994 - 1995
Terros, Inc. 1993 - 1994
Skills
Behavioral Health, Mental Health Counseling, Crisis Intervention, Interventions, Mental Health, Provider Relations, Management, Hospitals, Team Building, Customer Service, Network Development, Medicaid Managed Care, Contract Management, Team Leadership, Process Improvement, Call Center..., Collaborative Problem..., Medicaid
Education
Arizona State University
Master's degree, Counseling
Arizona State University
Bachelor of Science, Psychology
Magellan Health Services September 2013 - Present
CARF 2005 - Present
Magellan Health Services September 2007 - September 2013
Valle del Sol 2004 - 2007
Skills
Social Services, Behavioral Health, Mental Health, Program Development, Case Managment, Healthcare, Policy, Staff Development, Public Speaking, Clinical Supervision, Motivational..., Training, CBT, Medicaid, System Administration, Community Outreach, Crisis Intervention, Psychotherapy, Mental Health Counseling, Child Welfare, Group Therapy, Treatment, Adolescents
Education
Arizona State University
MSW, Social Work
Magellan Health Services January 2014 - Present
Partners Rx October 2008 - January 2014
Skills
Pharmacy Benefit..., Managed Care, Marketing Strategy, Health Insurance, Employee Benefits, Strategic Planning, Account Management, Healthcare, Insurance, New Business Development, Medicare, Disease Management, Sales Management, Sales Presentations, Team Building, Project Management
Education
Arizona State University 1988 — 1992
BA, Journalism
Insys Therapeutics, Inc. October 2014 - Present
Magellan Health Services November 2012 - August 2014
Centene Corporation April 2010 - November 2012
Lacuna Strategic Marketing September 2009 - February 2011
DHL March 2009 - June 2009
ON Semiconductor July 2005 - December 2008
ON Semiconductor December 2004 - June 2005
International Rectifier - Epi Services July 2004 - November 2004
ATMI June 2003 - July 2004
Chambers Belt Company January 1999 - January 2003
Skills
Competitive Intelligence, Market Intelligence, Process Improvement, Data Analysis, Business Strategy, Analysis, Data Mining, Financial Reporting, Competitive Analysis, Financial Modeling, Financial Analysis, Forecasting, Market Research, Strategic Planning, Business Intelligence, Management, Sales, Finance, Mergers & Acquisitions, Variance Analysis, Business Analysis, Leadership, Business Planning, Cross-functional Team..., Strategy, Pricing, Integration, Business Development, Outsourcing, Marketing, Analytics, Market Analysis, Consulting, Start-ups, Budgets, Financial Forecasting, Business Process..., Managerial Finance, P&L Management, Cost Accounting, Acquisition Integration, Strategic Financial..., Hyperion Enterprise, Pricing Strategy, Essbase, Internal Audit, Corporate Finance, Management Consulting, Due Diligence
Education
Arizona State University, W. P. Carey School of Business 2002 — 2004
MBA
Brigham Young University 1991 — 1998
BS, Finance
Maclay High School 1987 — 1991
High School
Magellan Health Services May 2014 - Present
University of Florida January 2010 - Present
myMatrixx January 2014 - May 2014
myMatrixx December 2012 - December 2013
Healthesystems January 2009 - July 2012
Walgreens September 2007 - January 2009
Skills
Managed Care, Pharmacists, PBM
Education
University of Arizona 2003 — 2007
PharmD, Pharmacy
Arizona State University 1998 — 2002
BS, Biology
Health Net October 2014 - Present
Banner Health August 2012 - Present
Magellan Health Services September 2007 - July 2012
Skills
LMSW, Bilingual-Spanish, Certified ASU School of..., LCSW- application in..., Case Management, Social Services, Mental Health, Program Development, Healthcare, Crisis Intervention, Behavioral Health, Psychotherapy, Community Outreach, Mental Health Counseling, Quality Management, Leadership Development, Project Management, Management, Auditing, Policy, Medicaid Managed Care, Healthcare Management, Interventions, Behavioral Intervention, Program Implementation, Performance Improvement, Inpatient
Education
Arizona State University 2005 — 2007
Masters, Social Work
Arizona State University 2003 — 2005
BSW, Social Work
California State University-Los Angeles 1990 — 1994
BA, Arts
UnitedHealthcare August 2010 - Present
Magellan Health Services March 2008 - November 2009
Arizona Dept of Health Services/Division of Behavioral Health February 2006 - March 2008
Skills
Physicians, Healthcare, Operations Management, Program Management, Social Services, Quality Improvement, Leadership, Hospitals, Project Management, Medicaid, Medicare, Utilization Management, Managed Care, HIPAA, Behavioral Health, Data Analysis, Healthcare Management, Nonprofits, Healthcare Consulting, Provider Relations, Clinical Research, Disease Management, Health Policy, Access
Education
Arizona State University
Northern Arizona University
CVS Health April 2012 - Present
Magellan Health Services May 2011 - April 2012
Express Scripts May 2001 - April 2011
Skills
Pharmacy Benefit..., Call Center, Medicare Part D, Customer Service, Project Management, Call Centers, Cross-functional Team..., Leadership Development, Coaching, Microsoft Office, Healthcare, Process Improvement, Managed Care, Medicare, Leadership, Vendor Management, Data Analysis, Training, Team Building
Education
Arizona State University 1994 — 1998
Bachelor of Arts (BA), Communication, General
Magellan Health Services January 1999 - Present
Skills
CBT, Group Therapy, Adolescents, Motivational..., 4 years of Supervision..., Supervision, Crisis Intervention, Behavioral Health, Family Therapy, Psychotherapy, Clinical Supervision, Therapeutic Crisis..., Program Development, Healthcare, DBT, Developmental..., Crisis, Child Development, Young Adults, Treatment, Adolescent Therapy, Counseling Psychology, Case Managment, Community Outreach, Clinical Research, Co-occurring Disorders, Stress Management, Play Therapy, Therapists, Non-profits, Google Groups, Prevention, Medical Social Work, EAP, Hospitals, Child Welfare, EMDR, Life Transitions, Social Services, Mindfulness, Interventions, Psychology, Body Image, Nonprofits, Addiction Recovery, Microsoft Word, Microsoft SQL Server, Integrated product, Self-esteem, Substance Use Disorders
Education
The University of Georgia 1987 — 1989
Masters Degree Social Work, Social Work
Brenau University 1984 — 1987
Bachelors Degree in Science, Psychology
University of Florida 1986 — 1986
Comparative Psychology, Comparative Psychology, B+
Recovery Innovations March 2015 - August 2015
Western Interstate Commission for Higher Education September 2014 - March 2015
Magellan Health Services May 2007 - April 2014
ValueOptions, Inc.® November 2005 - May 2007
ValueOptions, Inc.® July 2001 - November 2005
Skills
Behavioral Health, Mental Health, Crisis Intervention, Case Management, Healthcare, Psychotherapy, Leadership, Program Development, Conflict Resolution, Psychology, Case Managment, Leadership Development, Organizational..., Clinical Supervision, Community Outreach, Workforce Development, Training
Education
Arizona State University
Master of Social Work (MSW), Social Work
Arizona State University
Bachelor of Science (BS), Psychology
PinnacleCare January 2010 - Present
Roberto Jimenez Counseling Services January 2000 - Present
Magellan Health Services May 2006 - December 2009
Administrative Office of the Courts December 2005 - May 2006
Miami Children's Hospital September 2005 - December 2005
Temple University December 2004 - September 2005
Ceridian 2000 - January 2005
Family Resource Center of South Florida January 1999 - January 2000
The Advocate Program July 1996 - January 1999
Skills
Family Therapy, Employee Relations, Managed Care, EAP, Mental Health, Psychotherapy, Group Therapy, Couples, Counseling, Play Therapy, Performance Management, Anger Management, Crisis Intervention, Clinical Supervision, Case Management, Psychology, Behavioral Health, Mental Health Counseling, Talent Management, Employee Engagement, Coaching, Hospitals, Counselling, Spanish, Customer Satisfaction, Customer Service, Customer Relations, Health Advocacy, Healthcare, Healing, Program Management, Employee Counseling, Health Psychology, Clinical Research, International Health, English, Case Managment, Therapists, Stress Management, Stress, Prevention, Counseling Psychology, Life Transitions, Program Development, Healthcare Management, Interventions, Leadership, Psychological Assessment, Chemical Dependency, Self-esteem
Education
St. Thomas University 1997 — 1999
Master of Science, Marriage and Family Therapy
Barry University 2006 — 2006
Professional Certificate, Human Resources
St. Thomas University 1993 — 1996
Bachelor of Arts, Psychology
One Hope United March 2014 - Present
Alere, Inc. March 2012 - July 2013
Children's Home Society of Florida September 2012 - April 2013
Dr. Maureen Duffy Family Enrichment Center August 2012 - April 2013
Magellan Health Services March 2010 - September 2010
PsychSolutions March 2008 - March 2010
Skills
counseling, Mental Health, Social Services, Customer Service, Non-profits, Crisis Intervention, Healthcare, Mental Health Counseling, Adolescents, Data Entry, Psychology, Treatment, CBT, Motivational..., Counseling Psychology, Youth Development, Health Education, Behavioral Health, Nonprofits, Psychotherapy, Interventions, Case Management, Foster Care, Community Outreach, Microsoft Office, Family Therapy, Group Therapy, Microsoft Word
Education
Barry University 2009 — 2012
MA, Mental Health and Marriage/Family Thearpy
University of South Florida 2003 — 2006
Bachelor of Arts, Psychology
Magellan Complete Care 2014 - Present
Magellan Health Services January 2011 - April 2014
Skills
Healthcare Management, Managed Care, Healthcare, Medicaid, HIPAA, Utilization Management, Medicare, Home Care, Disease Management, Quality Improvement, Case Management, Behavioral Health, Program Development, Patient Advocacy, Mental Health Counseling
Education
Barry University 1994 — 1996
Master of Social Work (MSW), Social Work
Aetna Better Health, Illinois May 2015 - Present
Amerigroup May 2013 - December 2014
Magellan Health Services September 2010 - May 2013
UnitedHealth Group June 2009 - June 2010
Operational Excellence Consulting April 2009 - July 2009
Healthways October 2007 - April 2009
Nationwide February 2006 - October 2007
ADP February 2005 - January 2006
Wellmark September 1986 - February 2005
Wellmark Blue Cross and Blue Shield 1986 - 2004
Skills
Cross-functional Team..., Managed Care, Healthcare, Six Sigma, Medicare, Leadership, Business Process..., Healthcare Management, Quality Management, Medicaid, Program Management, Utilization Review, Health Insurance, NCQA, Disease Management, Healthcare Consulting, Utilization Management, Management, Informatics, HIPAA, Data Analysis, Health Policy, Strategic Planning, EHR, Process Improvement, Quality Improvement, Insurance, HEDIS, Employee Benefits, Case Managment, Software Documentation, Hospitals, Medicaid Managed Care, EQRO, Process Engineering, Pay for Performance, CAHPS, Project Management, Healthcare Industry, Policy, Patient Advocacy
Education
Iowa State University 1999 — 2001
MBA, Marketing and IT
Augustana University (SD) 1975 — 1979
BA, Nursing
Magellan Health Services September 1994 - Present
Skills
SDLC, Visio, Healthcare Information..., Program Management, Software Documentation, Change Management, Process Improvement, PMO, Training, Requirements Gathering, Business Analysis, MS Project, Medicaid, SharePoint, HIPAA, Requirements Analysis, Healthcare, Vendor Management, Project Portfolio..., Management, PMP, Project Management, Medicare, Managed Care, SQL, Business Process..., IT Management, Integration
Education
Ball State University - College of Business 1989 — 1993
Bachelor of Science (B.S.), Business Administration
Mercy Maricopa Integrated Care April 2014 - Present
Magellan Health Services April 2009 - March 2014
Magellan Helath Services March 2007 - April 2009
Skills
Behavioral Health, Medicaid, Treatment, Motivational..., HIPAA, Mental Health, Social Services, Psychology, Quality Improvement, Crisis Intervention, Clinical Research, Healthcare Management, Quality Management, Mental Health Counseling, Nonprofits, Case Managment, Prevention, Group Therapy, Counseling Psychology, Community Outreach, Program Development, Utilization Management, Hospitals, Healthcare, Clinical Supervision, Managed Care, Adolescents, CBT, Psychotherapy, Conflict Resolution, Therapists
Education
Smoky Hill High School 1987 — 1989
Bear Creek High School 1986 — 1987
Arizona State University
BSW, social work
University of Phoenix
MAED, Education
Magellan Health Services December 2010 - Present
FSFAPA 2011 - 2012
Brevard Family Partnership April 2007 - December 2010
FL Department of Children and Families September 2003 - October 2007
Education
Suffolk University - Sawyer Business School 1994 — 1997
MPA, Health Care Management
Boston University 1982 — 1986
BA, International Relations
Magellan Health Services August 2012 - Present
Magellan Health December 2005 - Present
Magellan Health Services December 2011 - August 2012
Magellan Health Services December 2005 - January 2012
McKesson Health Solutions January 2001 - May 2005
OppenheimerFunds July 1982 - December 1995
Skills
Operations Management, Metrics, Business Process..., Call Center Development, Contact Center..., Workflow, Call Center, Process Improvement, Vendor Management, Performance Management, Project Management, Leadership, Cross-functional Team..., Leadership Development, Call Centers, Program Management, Workforce Management, Budgets, Quality Assurance, Healthcare, Six Sigma, Coaching, Management
Education
Arizona State University 1996 — 1999
BA, Social and Behavioral Sciences
University of Minnesota-Twin Cities 1977 — 1980
Annointed Penmanship May 1998 - Present
Magellan Health Services June 2007 - October 2009
Skills
Psychotherapy, Clinical Supervision, Adolescents, Mental Health Counseling, CBT, Group Therapy, Life Transitions, Anger Management, Treatment, Counseling Psychology, Psychology
Education
Rio Salado College 2010 — 2012
Presently A Student, Social Work
Arizona State University 2009 — 2011
Master's Pending, Social Work
Magellan Health Services September 2013 - Present
G4S October 2009 - September 2013
Skills
Coaching, Psychotherapy, Team Leadership, Case Managment, Organizational..., AMAG, Treatment, Program Development, Plannning, Psychology, Strategic Planning, Healthcare, Motivational..., Behavioral Health, Mental Health, Hospitals, Clinical Research, Public Speaking, Adolescents, Teaching, Policy, Crisis Intervention, Staff Development, Leadership Development, Career Counseling, Counseling Psychology, Customer Service, Group Therapy, Social Services, Clinical Supervision, Training, Crisis Management, Employee Relations, Cpr Certified, Stress Management, Therapists, Employee Training, Emergency Management, First Aid, Family Therapy, Wellness, CBT, Conflict Resolution, Technology Needs..., Personal Development, Management, Change Management, Mental Health Counseling, Supervisory Skills, Self-esteem
Education
Barry University 2004 — 2009
Doctor of Philosophy (Ph.D.), Marriage and Family Therapy/Counseling
NICE Systems January 2013 - Present
DLM Global August 2004 - Present
ThruPoint October 2011 - January 2013
US Imaging Network June 2009 - July 2011
Heart of Sailing, New York 2008 - 2011
Care to Care LLC February 2008 - December 2008
One Call Medical July 2006 - December 2007
Magellan Health Services May 2005 - June 2006
National Imaging Associates, Inc. 2005 - 2006
Performix Technologies July 2000 - June 2004
Skills
Vendor Management, Cross-functional Team..., Leadership, Program Management, Call Centers, Operations Management, Project Management, Start-ups, Strategy, Performance Management, Call Center, Professional Services, Management, Executive Management, Consulting, Integration, Technical Documentation, Customer Service, Strategic Planning, Business Development, Business Process..., New Business Development, SaaS, Outsourcing, Key Performance..., Contact Center..., Management Consulting, Team Building, Employee Training, Customer Experience, Technical Writing, Presentation Development, Written & Oral..., Instructor-led Training, Adult Education, Contact Centers, Speech Analytics
Education
Boston University
BA, Music Education
Montclair State University
MA, Theatre Arts
Rutgers University-New Brunswick
ABD, Adult Education
Valley Hospital April 2013 - Present
Valley Hospital May 2012 - May 2013
Valley Hospital June 2010 - May 2012
Aurora Behavioral Health System January 2008 - June 2010
Value Options 2002 - 2008
Magellan Health Services 2007 - 2007
Skills
Research, Case Managment, Social Services, Staff Development, Policy, Fundraising, Mental Health, Software Documentation, Budgets, Leadership, Team Leadership, Medicare, Project Management, Operations Management, Recruiting, Change Management, PowerPoint, Conflict Resolution, Administration, Behavioral Health, Business Development, Case Management, Crisis Intervention, EHR, EMR, HIPAA, Healthcare Consulting, Healthcare Information..., Management, Medicaid, Motivational..., Nursing, Physician Relations, Physicians, Program Development, Program Management, Psychology, Psychotherapy, Quality Improvement, Supervisory Skills, Treatment, Healthcare, Healthcare Management, Public Speaking, Hospitals, Nonprofits, Community Outreach
Education
Arizona State University 2005 — 2007
MBA, MBA
University of Phoenix 2002 — 2004
MED, Education/Counseling
Wells Fargo November 2009 - Present
DonLin Counseling 2004 - 2006
Magellan Health Services 2003 - 2004
ValueOptions 2000 - 2003
Allston-Brighton Mental Health Clinic 1999 - 2000
Habit Management Institute 1997 - 1999
Skills
Counseling Psychology, Psychology, EAP, Mental Health, Crisis Intervention, Psychotherapy, Stress Management, Behavioral Health, Clinical Research, Leadership Development, Coaching, Non-profits, Public Speaking, Case Managment, Life Transitions, Employee Relations, Leadership, Family Therapy, Staff Development, Human Resources, Career Development, Case Management, Community Outreach, Conflict Resolution, Executive Coaching, Nonprofits, Personal Development, Workshop Facilitation
Education
Boston College 1995 — 1997
M.A. Counseling Psychology
Lafayette College 1991 — 1995
B.A. Government & Law & Psychology, Double Major in Govt./Law & Psychology
Lincoln-Sudbury Regional High School
Softech, Inc. August 2009 - Present
Perot Systems Government Services June 2007 - August 2009
Magellan Health Services November 1999 - June 2007
CMG Health, Inc. May 1996 - August 1999
Skills
Software Project..., SDLC, Program Management, Business Intelligence, Requirements Analysis, Agile Methodologies, PMP, Business Analysis, Software Development, SQL, Enterprise Architecture, Data Warehousing, Business Process, IT Strategy, Integration, Data Modeling
Education
Western Michigan University 1992 — 1996
MS, Mechanical Engineering
Bharathiar University 1985 — 1989
BE, Mechanical Engineering
Kumaraguru College Of Technology 1985 — 1989
BE
Magellan Health Services May 2001 - Present
Magellan Health 2001 - Present
Skills
Healthcare, Managed Care, Medicaid, Healthcare Management, Data Analysis, Mental Health, Process Improvement, Medicare, Behavioral Health, Health Policy, Provider Relations, Healthcare Information..., HIPAA, Disease Management, Healthcare Consulting, Healthcare Industry, Health Insurance, Case Managment, Quality Improvement, Network Development, Public Health, HMO, Clinical Research
Education
Boston College 1992 — 1998
BA, Economics
Mount Holyoke College 1986 — 1990
StrataTech Education Group December 2011 - Present
Beam Reach Education March 2010 - December 2011
Magellan Health Services October 2008 - March 2010
IIA College December 2007 - June 2008
UTI, Inc. 1998 - 2007
Giant Industries, Inc. 1981 - 1998
Skills
Disaster Recovery, IT Management, SDLC, IT Strategy, SharePoint, Data Center, Vendor Management, Software Project..., Data Warehousing, Visio, Business Analysis, Enterprise Architecture, Business Intelligence, Project Management, Process Improvement, Integration, Information Technology, ERP, Security, Cloud Computing, Software Documentation, CRM, Business Process, PMP, Requirements Analysis, IT Operations, ITIL, Project Portfolio..., Governance, PMO, Requirements Gathering, Business Process..., Enterprise Software
Education
Arizona State University 1977 — 1990
Bachelor of Science, Computer Information Systems
Edgenuity Inc. September 2014 - Present
Edgenuity Inc. October 2012 - September 2014
Apollo Group March 2012 - October 2012
Intel Corporation August 2011 - December 2011
Magellan Health Services February 2010 - July 2011
McKesson Specialty Care Solutions October 2001 - August 2004
Integrated Information Systems, Inc. February 2000 - June 2001
Skills
Business Analysis, SDLC, Visio, SharePoint, Requirements Analysis, Data Analysis, SQL, Business Intelligence, Agile Methodologies, Requirements Gathering, Process Improvement, Software Documentation, Business Process..., Project Management, Software Project..., Program Management, Analysis, Business Process, Product Management, Integration, Agile Project Management, Software Development
Education
Arizona State University - W. P. Carey School of Business 1997 — 1999
MBA, MSIM, Information Management
Magellan Health Services December 2008 - Present
Enterprise Rent-A-Car October 2007 - October 2008
Toyota Motors Eng & Mfg North America June 2006 - October 2007
Pella Corporation May 2000 - May 2006
Skills
Group Policy, Active Directory, VMware, Windows Server, Troubleshooting, SCCM, Networking, Windows, Process Improvement, SQL, VDI, Technical Support, Disaster Recovery, Servers, Windows XP
Education
Maryville University of Saint Louis 2015 — 2016
Bachelor of Science (B.S.), Cybersecurity
Bellevue University 2004 — 2005
Bachelor of Science (B.S.), Computer Information Systems
Indian Hills Community College 1999 — 2000
AAS, Computer Systems and Networks
Ottumwa High School 1989 — 1993
Apple training
Magellan Health Services April 2008 - January 2009
ConnectiCare September 1993 - December 2007
Liberty Mutual December 1990 - September 1993
CIGNA 1983 - 1990
Skills
Product Development, Managed Care, Insurance, Health, Underwriting
Education
Binghamton University
BA, Sociology
Arizona State Hospital December 2008 - Present
Magellan Health Services May 2008 - December 2008
Magellan Health Services September 2007 - May 2008
Skills
Mental Health, Healthcare
Education
Arizona State University 2005 — 2008
Master of Social Work (MSW)
Northern Arizona University 1998 — 2003
bachelor, english
Zions Bancorporation February 2014 - Present
Private Consulting November 2012 - February 2014
Rio Tinto 2011 - 2012
Rio Tinto 2006 - 2011
Nu Skin Enterprises 1999 - 2006
Magellan Health Services 1998 - 1999
The Williams Companies 1996 - 1997
Williams 1988 - 1996
Skills
Configuration Management, Change Management, Business Improvement, Business Analysis, Process Improvement, ITIL, ERP, Project Management, SAP, IT Service Management, Business Process, Sarbanes-Oxley Act, Vendor Management, IT Management, Project Portfolio..., Risk Management, Internal Audit, Auditing, Program Management, Disaster Recovery, Project Planning, Team Leadership, Business Intelligence, Business Process..., SDLC, Financial Reporting, IT Strategy, IT Audit, Internal Controls, Analysis, Governance, Business Resilience, Business Process Design, Leadership, Management, Troubleshooting, Software Documentation, Integration, Training, IT Operations, Business Continuity, PMO, Project Delivery, Process Engineering, Business Transformation, Risk Assessment, Stakeholder Management, Information Technology, Enterprise Risk..., Outsourcing
Education
Westminster College 1991 — 1994
MBA, Business and accounting
Boise State University 1980 — 1983
BBA Accounting and Information Sciences, Accounting and IT (IS&T)
Suzanne M. Clark, LPC, LLC June 2007 - Present
Magellan Health Services August 2010 - August 2014
Bethany Christian Services June 2007 - August 2010
Argosy University December 2006 - December 2008
Families First August 2003 - March 2007
Inner Harbour Hospital March 2003 - August 2003
Hope for Children January 2003 - March 2003
Georgia Baptist Children's Home and Family Ministries December 1998 - December 2002
Skills
Psychology, Social Services, Adolescents, Self-esteem, Mental Health, Adoption, Adults, Parenthood, Psychotherapy, Family Therapy, Group Therapy, Behavioral Health, Child Development, Child Welfare, Counseling Psychology, Crisis Intervention, Mental Health Counseling
Education
Auburn University 1989 — 1994
BSW, Social Work
Georgia State University 1995 — 1999
BA, Psychology
Argosy University Atlanta 2000 — 2003
MA, Professional Counseling
Magellan Health Services July 2012 - Present
Magellan Health Services July 2012 - Present
Xerox April 2009 - July 2012
Frontier Communications September 2006 - April 2008
First Data Corporation April 1998 - September 2006
Skills
Customer Retention, Process Improvement, Operations Management, Customer Experience, Call Centers, Outsourcing, Vendor Management, BPO, Team Leadership, Coaching, Product Management, Leadership Development, Customer Satisfaction, Customer Service, Cross-functional Team...
Education
Baker College of Flint 2014 — 2017
Bachelor's Degree, Business Administration, 3.9
Wells Fargo July 2014 - Present
Arizona Department of Health Services May 2014 - July 2014
Magellan Health Services September 2010 - April 2014
University of Phoenix November 2009 - September 2010
Alpha Kappa Psi: Upsilon Omega Chapter August 2008 - December 2008
Skills
Customer Service, Program Management, Entrepreneurship, Auditing, Process Improvement, Internal audit, HIPAA, Behavioral Health, Internal Controls, Compliance, Financial Reporting, Fraud Detection, Financial Analysis, Analysis, Internal Audit, Finance
Education
Arizona State University, W. P. Carey School of Business 2004 — 2008
B.S. Global Business, Financial Management, 3.79 GPA
Petroleum RX March 2014 - Present
Magellan Health Services August 2013 - February 2014
Unique Home Designs September 2011 - April 2013
Infinity Software Solutions January 2011 - August 2011
Spectrasoft June 2006 - December 2010
2Wire June 2005 - May 2006
Skills
Troubleshooting, Microsoft SQL Server, Software Documentation, VPN, Servers, Customer Service, Process Improvement, Microsoft Exchange, Team Leadership, Windows Server, Databases, Microsoft Office, CRM, Leadership, Integration, SaaS, Customer Satisfaction, VNC, Application Support, Healthcare Information..., Microsoft Office 365, Red Hat Linux, CentOS, SCO Unix, Active Directory, Symantec Endpoint..., Symantec Antivirus, Symantec Backup, Group Policy, Visio, Powershell, VMware ESX, VMware vSphere, Blackberry Enterprise..., Crystal Reports, Filezilla, WinSCP, Adobe Acrobat, Camtasia, Trend Micro Anti-Virus, SnagIt, NAS, SAN, VoIP, Watchguard, Terminal Services, DNS, Putty, Acronis, DHCP
Education
Arizona State University 1999 — 2004
Bachelor of Science (B.S.), Communication, General
Mesa Community College 2003 — 2004
Magellan Health Services October 2010 - Present
UnitedHealth Group October 1992 - October 2010
UnitedHealthCare 1992 - February 2007
UnitedHealthcare India Pvt. Ltd. 2004 - 2007
Education
Bemidji State University 1987 — 1992
BS, Business Administration and Computer Information Systems
Crisis Response Network, Inc. September 2014 - Present
Recovery Innovations April 2014 - September 2014
Magellan Health Services October 2013 - April 2014
Magellan Behavioral Health September 2007 - October 2013
ValueOptions 2004 - 2007
Skills
Social Services, Mental Health, Leadership, Community Outreach, Behavioral Health, Strategic Planning, Program Management, Case Managment, Psychology, Onboarding, Clinical Supervision, Public Speaking, Treatment, Staff Development, Therapists, Psychotherapy, Managed Care, Mental Health Counseling, Program Development, Adults, Healthcare, Nonprofits, Consulting, Organizational..., Outlook, Higher Education, Teaching, Cpr Certified, Medicaid, Motivational..., Group Therapy, Conflict Resolution, Case Management, Adolescents, Career Counseling
Education
Arizona State University
BA, Psychology
University of Phoenix
Master of Counseling, Counseling
Frampton Associates, LLC - Healthcare Consulting June 1995 - Present
Magellan Health Services 1998 - 2000
CIGNA Healthcare 1994 - 1995
Preferred Health Care, Ltd. 1987 - 1994
American Psychiatric Association 1983 - 1987
Boston VA Medical Center 1978 - 1983
Erich Lindemann Mental Health Center 1976 - 1977
McLean Hospital 1975 - 1976
Skills
Healthcare, Healthcare Management, Clinical Research, Mental Health, Healthcare Consulting, Medicine, Program Management, Treatment, Disease Management, Quality Improvement, Health Policy, Management, Marketing, Home Care, Clinical Trials, Marketing Strategy, Employee Benefits, Inpatient, Market Research, Insurance
Education
Boston University School of Medicine 1980 — 1983
MPH, Health Systems
University of Massachusetts, Amherst 1971 — 1975
B.S.N., Nursing
Magellan Health Services January 1998 - Present
Peachford Hospital 1989 - 1997
Skills
Managed Care, Behavioral Health, Disease Management, Case Managment, Mental Health, Healthcare Management, Hospitals, Utilization Management, Medicare, Medicaid, Psychiatry, Nonprofits, Community Outreach, Social Services, Psychotherapy, Clinical Supervision, Provider Relations, Prevention, Health Policy, Healthcare, Case Management, Quality Improvement, Healthcare Consulting, Clinical Research, HIPAA, Utilization Review
Education
The University of Georgia 1985 — 1987
MSW, Social Work
Georgia State University College of Law 1983 — 1984
1 year, Law
Mercer University 1979 — 1981
Bachelor's degree, Political Science
Belmont Abbey College 1966 — 1968
Social Studies
B. Hanson Media Group February 2015 - Present
NFL Draft Central January 2004 - Present
Amplifii August 2013 - February 2015
HPI Direct November 2012 - July 2013
HPI Direct December 2011 - November 2012
HPI Direct July 2009 - December 2011
Magellan Health Services February 2007 - May 2009
Skills
Customer Service, Product Development, Microsoft Excel, Merchandising, Microsoft Office, Project Management, Conflict Resolution, Escalation Resolution, Web Maintenance, Account Management, Employee Training, Sage MAS200, Proofreading, New Business Development, Customer Retention, Event Management, Retail, Team Leadership, Leadership, Purchasing, Inventory Management, Management, Marketing, Customer Satisfaction, Time Management, Team Management, Advertising, Forecasting, CRM, Budgets, Team Building, Marketing Communications, Strategic Planning, B2B, Negotiation, Salesforce.com, Marketing Strategy, Event Planning, Sales Management, Sales, Teamwork, Trade Shows, Pricing, Sales Operations, E-commerce, Sourcing, Social Media Marketing, Microsoft Word, Direct Sales, Coaching
Education
Benedict College
Benedict College
Magellan Health Services 2007 - Present
ValueOptions of Arizona 2000 - 2007
Skills
Organizational..., Stress Management, Employee Relations, Training, Performance Management, Talent Management, Succession Planning, Recruiting, Employee Training, Leadership, Case Managment, Instructional Design, Human Resources, Community Outreach, Conflict Resolution, Mental Health, Leadership Development, Social Services, Employee Engagement, Teaching, Program Evaluation, Motivational..., Team Building, Policy, Career Counseling, Talent Acquisition, Management, Program Development, E-Learning
Education
University of Phoenix 1999 — 2001
Master of Arts (MA), Counseling
Arizona State University 1992 — 1996
Bachelor of Arts (B.A.), Psychology
Magellan Health November 2014 - Present
Magellan Health Services November 2012 - Present
Magellan Health Services August 2009 - Present
Coventry Health Care August 2006 - August 2009
Coventry Health Care January 2004 - August 2006
First health 1995 - April 2006
Intergroup Health Insurance January 1992 - May 1995
Skills
Health Insurance, SDLC, Quality Assurance, Healthcare Information..., Process Improvement, Business Analysis, Insurance, Requirements Analysis, SQL, Claim, Call Center, Outlook, HIPAA, Software Project..., Customer Service, Microsoft Office, Integration, Windows, Microsoft Excel, Software Documentation, Call Centers, Training
Education
Arizona State University 1989 — 1991
Education
Northern Arizona University 1988 — 1989
Education
Magellan Behavioral Health October 2011 - Present
OUR CHILDREN OUR FUTURE April 2011 - October 2011
Magellan Health Services April 2010 - October 2010
PSYCHSOLUTIONS, INC January 2006 - April 2010
KIDSPEACE - FAMILY BASED SERVICES August 2003 - November 2004
Magellan Health Services September 2001 - August 2003
PSYCHSOLUTIONS, INC January 2001 - May 2001
JEWISH CHILD CARE ASSOCIATION August 2000 - December 2000
PSYCHSOLUTIONS, INC January 1998 - December 1999
Skills
Mental Health, Case Managment, Group Therapy, Family Therapy, Adolescents, Treatment, Community Outreach, Clinical Research, Therapists, Child Development, Interventions, Mental Health Counseling, Behavioral Health, Psychotherapy, Training, Clinical Supervision, Crisis Intervention, Psychology, Child Welfare, Co-occurring Disorders, Program Development, Anger Management, Counseling Psychology, Crisis, Self-esteem, Stress Management, Post Traumatic Stress, Psychological Assessment, Adolescent Therapy, CBT, Motivational..., Social Services, DBT, Case Management, Individual Counselling, Young Adults, Therapeutic Crisis..., Solution Focused, Anxiety Management, Suicide Assessment, Biopsychosocial..., Foster Care, Managed Care, Child Therapy, National Certified..., Treatment of depression, Adjustment Disorders, Medicaid Managed Care, Behavior Modification
Education
Barry University 1996 — 1999
Masters Degree, Counseling; Mental Health
Florida International University 1993 — 1996
Bachelor of Arts, Psychology
Ivy Tech Community College January 2002 - Present
St. Vincent Hospital Bariatric Center of Excellence 2008 - Present
Scentsy, Inc. September 2010 - Present
Memorial Hospital of South Bend August 1997 - January 2002
Magellan Health Services 1992 - 1997
Skills
Higher Education, Academic Administration, Distance Learning, Teaching, Courses
Education
Ball State University 2001 — 2005
Master of Science (MS), Nursing Education
Bethel College 1999 — 2001
Bachelor of Science (BS), Nursing Science
St. Mary's General Hospital School of Nursing 1979 — 1982
Diploma, Registered Nursing/Registered Nurse
Robert Engel, LISW-S June 1978 - Present
Magellan Health Services March 2010 - January 2015
EAP Consultants July 2000 - July 2003
Ceridian Employee Assistance Program at Philip Morris Companies 1990 - 1996
Private Practice 1985 - 1996
Employee Development Center, NY-CORNELL Medical Center 1985 - 1988
Skills
EAP, Behavioral Health, Mental Health, Clinical Supervision, Crisis Intervention, Psychotherapy, Mental Health Counseling, Social Services, Case Managment, Treatment, Motivational..., Program Development, Stress Management, Chemical Dependency, Life Transitions, Group Therapy, Case Management, Anger Management, Solution Focused, Interventions, Adolescents, Clinical Research, Child Development, Self-esteem, CBT, Counseling Psychology, Healthcare, Coaching, Utilization Management, Google Groups, Prevention, Hospitals, Therapists, Child Welfare, Individual Counselling, Psychological Assessment, Post Traumatic Stress, Mindfulness, Staff Development, Cognition, Workshop Facilitation, Stress, Personal Development, Dual Diagnosis, Training, Psychiatry, Psychology, Career Counseling, Co-occurring Disorders, Human Resources
Education
Boston University
MSW, Social Work
Boston University
BA, Sociology
Magellan Health Services Program ManagerAIC1998 - 2000
Skills
Healthcare, Healthcare Information..., Insurance, Behavioral Health, Training, Case Managment, HIPAA, Healthcare Management, SDLC, Medicaid, Strategic Planning, Managed Care, Medicare, Health Insurance, Clinical Research, Leadership, Health Policy, Account Management, Management, Hospitals, Process Improvement, Business Analysis, Program Management, Customer Service, Mental Health, Team Building, Data Analysis, Project Management, Disease Management, Analysis, Healthcare Consulting, Healthcare Industry, Software Documentation
Education
Bradley University 1983 — 1987
BS
Digital Media Group Inc October 2011 - Present
Fabricate August 2010 - Present
self employed freelance artist June 2010 - Present
The Flying Cat November 2010 - July 2011
St. Elizabeth Art Foundation January 2009 - July 2010
Pop Revolution Gallery 2010 - 2010
Magellan Health Services September 2001 - April 2009
Intermec Inc June 2001 - August 2001
Skills
Photoshop, Illustration, Art, Graphic Design, Illustrator, Drawing, Character Animation, Books, 3D Studio Max, Non-profits, Animation, Training, Digital Art, Computer Animation, Mixed Media, Digital Media
Education
Art Institute of Pittsburgh 1994 — 1998
Associates, Computer Animation-Multimedia
Naval Hospital Camp Lejeune September 2014 - Present
Stony Brook Counseling Center November 2001 - September 2014
Broward County Veterans Administration Outpatient Clinic 2013 - April 2014
Broward County Veterans Administration Outpatient Clinic February 2013 - January 2014
Magellan Health Services May 2005 - November 2012
E. A. P. Services September 1994 - February 2002
VITAS Hospice Care February 1991 - March 1994
Grant Center Psychiatric Hospital (for children & adolescents) 1980 - 1983
Skills
Stress Management, Stress, Counseling, Adults, Trauma, Traumatic Brain Injury, Client Engagement, Humor, Listening Skills, Mindfulness, Open Minded, Crisis Counseling, Supportive, Adolescents, Strength Based, Substance Abuse..., Co-occurring Disorders, Assessment Skills, EMDR, EAP, Military/Veterans..., Grief and Loss..., Life Transitions, Integration Based..., Psychotherapy, Crisis Intervention, Mental Health, Family Therapy, Wellness, Young Adults, Customer Engagement, Solution Focused, Clinical Psychology, CBT, Clinical Supervision, Dual Diagnosis, Group Therapy, Post Traumatic Stress, Chemical Dependency, Self-esteem, Psychodynamic..., Addiction Recovery, Treatment of depression, Grief Counseling, Trauma Therapy, Substance Use Disorders, Psychological Assessment, Individual Counselling, Psychology, Social Services
Education
Barry University 1988 — 1990
MSW, Clinical Social Work
Florida State University 1978 — 1980
B.S.W., Social Work, Child Development
EFT
EFT
EMDR
I.B.S.R. Integration Based Stress Reduction
Rapid Resolution Therapy
Beacon Health Strategies August 2013 - December 2013
Beacon Health Strategies February 2013 - August 2013
Magellan Health Services October 2001 - June 2012
Magellan Health Services August 2000 - October 2001
Magellan Health Services August 1999 - August 2000
CIGNA Healthcare 1998 - 1999
CIGNA Healthcare 1997 - 1998
Parkview Psychiatric Services 1991 - 1997
Jefferson Hospital 1987 - 1991
Skills
Medicare, Utilization Management, Mental Health, Adults, Psychotherapy, Group Therapy, Life Transitions, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, Behavioral Health, Quality Improvement, Mental Health Counseling, Crisis Intervention, Managed Care, Healthcare, Medicaid, Program Development, Healthcare Management, Public Speaking, Workshop Facilitation, Staff Development, Teaching, Team Building, Leadership, Program Evaluation, Training, Health Insurance, Provider Relations, Hospitals, Contract Negotiation, Analysis, Credentialing, HIPAA, PPO, Health Policy, HMO, Policy, Healthcare Industry, Network Development, Case Managment, Strategic Planning, Physician Relations, Revenue Cycle, Inpatient, Claim, Adolescents
Education
Bellarmine University 1990 — 1991
Business Administration and Management, General
University of Louisville 1985 — 1987
MA, Expressive Therapies
Spalding University 1977 — 1980
Bachelor of Arts (BA), History
Magellan Health Services April 2013 - Present
Express-Scripts July 2011 - April 2013
Interlock Pharmacy September 2010 - July 2011
UVANTA Healthcare December 2009 - April 2010
Target September 2006 - December 2009
Walgreens September 2001 - September 2006
Skills
Pharmacy Automation, Prescription, Pharmacy Benefit..., Pharmacy, Medicare Part D, Pharmacueticals, Medicaid, Pharmacy Technicians, Clinical Pharmacy
Education
Ashford University 2010 — 2013
International Business, International Business, 3.58 Honors: Cum Laude
Florissant Valley Community College 2003 — 2009
Associate's degree, Arts
Berkely High School 1999 — 2003
Partners in Recovery May 2010 - Present
Magellan Health Services June 2009 - May 2010
Magellan Health Services December 2006 - June 2009
State of Georgia January 1998 - October 2006
Centers for Disease Control and Prevention May 1988 - September 1991
Skills
Patient Advocacy, Community Mental Health, Motivational..., Mental Health Care, Disease Surveillance, STD Investigation and..., HIV prevention, TB testing and..., Microsoft Word, Microsoft Excel, HIV testing and..., PowerPoint, Management, Microsoft Office, Customer Service, Advocacy, English, Research, Teaching, Outlook, Windows, Healthcare, Psychotherapy, Clinical Research, Community Outreach, Nonprofits
Education
Benedictine University 2011 — 2014
Master of Public Health (MPH), Health Management & Policy and Health Education & Promotion
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor's degree, Audiology/Audiologist and Speech-Language Pathology/Pathologist
Magellan Health Services February 2014 - Present
Magellan Health Services (NIA) December 2011 - Present
Magellan Health Services (NIA) June 2011 - December 2011
Magellan Health Services (NIA) February 2010 - June 2011
Magellan Health Services (NIA) June 2008 - December 2010
Magellan Health Services March 2007 - June 2008
Magellan Health Services (NIA) March 2006 - March 2007
Skills
Training, Call Centers, Quality Assurance, Management, Healthcare, Process Improvement, Project Management, Troubleshooting, HIPAA, Leadership, Program Management, Healthcare Management, Team Building, Customer Service, Healthcare Information..., Operations Management, Case Managment, Data Analysis, Hospitals, Healthcare Consulting, Marketing, Managed Care, Medicare, Case Management, Medical management, Training and development, EHR, UAT, Medical insurance and..., project development and..., Business Process..., call center management, team couching, payroll, Advanced skills with..., Graphic design, Call Monitoring, Microsoft SQL Server
Education
Arizona Institute of Business and Technology
DEGREE; Associates Degree, Occupational
Red Mountain High School
DEGREE: Diploma, Advanced Placement Art; Art and general studies
Art Institute of Phoenix
Bachelors Graphic design
Magellan Health Services July 2001 - Present
School of Social Work, St. Louis University January 2013 - Present
Brown School at Washington University in St. Louis January 2015 - Present
Center for Addictive Problems January 1992 - April 2000
Skills
Psychotherapy, Case Management, Crisis Intervention, Psychology, Clinical Supervision, Mental Health Counseling, Group Therapy, CBT, Treatment, Counseling Psychology, Travel Arrangements, Long Distance Running, EAP, Clinical Research
Education
University of Illinois at Urbana-Champaign 1990 — 1992
Master of Social Work (MSW), Social Work
Bradley University 1984 — 1988
Psychology
Walden University BHTSouthwest Behavioral Health ServicesNovember 2011 - September 2014
Southwest Network February 2009 - October 2011
Magellan Health Services February 2007 - February 2009
Value Options March 2003 - February 2007
Skills
Anger Management, Motivational..., Group Therapy, Mental Health Treatment, Psychological Assessment, Program Development, Addiction Recovery, Case Management Services, Treatment of depression, Nonprofits, Conflict Resolution, Program Evaluation, Chemical Dependency, Training, Supervisory Skills, Staff Development, transformative..., Strong multi-cultural..., Mental Health Care, Mentoring, Mental Health Counseling, Suicide Assessment, Suicide Prevention, Healthcare, Mental Health, Case Management, Social Services, Community Outreach, Behavioral Health, Public Speaking, Psychology, Crisis Intervention, Adolescents, Psychotherapy, Clinical Research
Education
Walden University 2014 — 2016
Master's Degree, Mental Health Counseling/Counselor, 4.0
Walden University 2011 — 2013
Master's degree, Social Psychology, 4.0
Arizona State University 1998 — 2002
Bachelor of Arts (B.A.), Sociology, 3.86
OptumHealth - UnitedHealthcare October 2006 - Present
Magellan Health Services December 2005 - October 2006
PacifiCare Behavioral Health January 2002 - September 2005
Skills
LCSW, CEAP
Education
New York University 1989 — 1991
MSW, Psychology, Direct Treatment
Baruch College 1980 — 1984
Bachelor of Business Administration, Economics, Business Science
U.S. Department of Veterans Affairs March 2015 - Present
Maricopa Integrated Health System October 2011 - Present
U.S. Department of Veterans Affairs August 2013 - March 2015
U.S. Department of Veterans Affairs August 2012 - August 2013
ConnectionsAZ-Urgent Psychiatric Center May 2011 - August 2012
Maxim Healthcare Services June 2009 - May 2011
Magellan Health Services August 2008 - June 2009
Skills
Crisis, Mental Health, Leadership, Case Managment, Behavioral Health, Psychotherapy, Crisis Intervention, Healthcare, Group Therapy, Psychology, Motivational..., Customer Service, Utilization Management, CBT, Dual Diagnosis, Clinical Research, Program Development, Anger Management, Chemical Dependency, Healthcare Management, Mental Health Counseling, Social Services, Treatment, Adolescents, Therapists, Substance Use Disorders, Clinical Supervision, Co-occurring Disorders, Post Traumatic Stress, Case Management, Addiction Recovery, Psychological Assessment, Operations Management
Education
Arizona State University 2009 — 2011
Master of Social Work (MSW), Advanced Direct Practice in Behavioral Health
Bemidji State University 2005 — 2008
Bachelor of Science (BS), Psychology & Criminal Justice
H&R Block Business Services December 2013 - Present
Magellan Health Services August 2013 - Present
Rigorberta Menchu Tum-Not for profit Organization January 2010 - Present
Arizona Supreme Court September 2005 - June 2012
AZ Department of Health Services July 2002 - May 2005
AZ Deartment of Health Services March 2000 - June 2002
Skills
Research, Administration, Courts, Public Speaking, Case Management, Spanish translation, Spanish, Government, Policy Analysis, Training, Analysis, Case Managment, Nonprofits, Policy, Public Policy
Education
Walden University 2008 — 2013
Ph. D., Public Policy & Administration
Bellevue University 2006 — 2008
Master Degree, Public Policy
University of Phoenix 2004 — 2006
Bachelor Degree, Business Marketing
Phoenix College 1997 — 2005
Associates, Paralegal
Camelback Hight School 1990 — 1994
Diploma, General Studies
Magellan Health Services July 2005 - Present
Magellan Health Services June 1995 - December 2004
Central Health Services May 1992 - December 1994
Laventhol & Horwath March 1989 - May 1991
Skills
Software Documentation, Microsoft Excel, Technical Support
Education
Penn State University 2005 — 2008
Business Admin
Art Institute of Philadelphia 1980 — 1981
Graphic Design, Illustration
Goldilocks Marketing Solutions May 2015 - Present
Belmont Chiropractic Clinic January 2015 - May 2015
Candlewood Suites November 2013 - February 2015
Premier Designs March 2011 - February 2013
Allied Building Products April 2012 - August 2012
KVC Behavioral Healthcare September 2010 - July 2011
Magellan Health Services September 2009 - September 2010
Real Estate Group of Grand Island October 2008 - February 2009
Complete Music April 2008 - July 2008
Woods Bros Realty November 2006 - February 2008
Skills
Marketing, Customer Service, Social Media, Sales, Time Management, Management, Advertising, Event Planning, Microsoft Office, Accounts Payable, Invoicing, Lotus Notes, Public Relations, Social Networking, Social Media Marketing, Microsoft Excel, Microsoft Word, PowerPoint, Retail, Highly detail oriented, Highly personable, Multi Tasking, Graphic Design, Web Design, Website Creation, Administration, CRM, Facebook, Outlook, Event Management, Marketing Management, Marketing Communications, Photography, Online Marketing, WordPress
Education
Bellevue University 2012 — 2014
Master of Business Administration (MBA), Marketing
Bellevue University 2009 — 2011
BS, Marketing Management
Bedrooms and More 2010 - Present
Downtown Emergency Service Center November 2008 - April 2010
Magellan Health Services 2005 - 2008
Education
Arizona State University 2000 — 2005
Bachelor of Psychology
Granada Hills High School 1997 — 2000
Degree
Grace Bible Church July 2008 - Present
Bob Jones University 2004 - 2008
Bob Jones University 2004 - 2008
Magellan Health Services November 2000 - November 2002
Syracuse Research Corp. June 1999 - November 2000
US Navy November 1978 - February 1999
Skills
Pastoral Care, Gospel, Preaching, Spiritual Direction, Theology, Youth Ministry, Pastoring, Discipleship, Pastoral, Apologetics, Pastoral Counseling, Biblical Studies, Expository Preaching, Chaplaincy, Religion, Writing, Coaching, Leadership, Ministry Development, Choral, Church Administration, Evangelism, Bible Study, Leadership Development, Nonprofits, Church Events, Fundraising, Religious Studies, Public Speaking, Church Consulting, Psychotherapy, Volunteer Management, Church History, Missions, Motivational Speaking, Security, Teaching, Bible, Church Music, Community Outreach, Conflict Resolution, Biblical Teaching, Adult Education
Education
Bob Jones University 2003 — 2007
Master of Divinity (M.Div.), The Holy Scriptures
University of Maryland University College 1995 — 1997
Bachelor of Science (B.S.), Management Information Systems, General
Magellan Health Services September 2003 - Present
CIGNA Behavioral Health 1995 - 2003
Prudential Insurance 1993 - 1995
Blue Cross Blue Shield of Massachusetts 1985 - 1993
Skills
Can review all levels..., Extensive experience in..., Dedicated Sr CM..., Computer literate in my...
Education
Assumption College
Bachelors of Arts, Sociology and Psychology
Boston College Graduate School of Social Work
Masters in Social Work, Casework and counseling
Banner Behavioral Health and Scottsdale Healthcare 2010 - Present
Magellan Health Services 2007 - 2010
Jewishfamily and Children's Services 2004 - 2007
Education
Arizona State University West 2001 — 2005
Master Degree in Social Work, Licensed Master Social Work
Magellan Health Services November 2012 - Present
M November 2006 - Present
Lambert International Airport September 2002 - June 2005
St. Louis Children's Hospital February 1999 - June 2002
Skills
Microsoft Office, Outlook, Cpr Certified, Data Entry, Customer Service, Direct Patient Care, Quality Patient Care, Medical Billing, Medical Assisting, Filing, Medical Records, Third Party Collections, HIPAA, Lotus Notes, Medical Coding, Invoicing, Leadership, Fax, Telephone Skills, Medical Terminology, ICD-9, Phone Etiquette, 10 Key, Appointment Scheduling, Microsoft Office 2007, Administrative..., Office Equipment, Healthcare
Education
Ashford University 2012 — 2014
Organizational Management
St. Louis Community College
St. Louis Regional OASIS November 2012 - Present
Vatterott College November 2014 - Present
OASIS September 2013 - December 2014
Walgreens April 2004 - August 2013
Magellan Health Services June 2010 - November 2012
BJC HealthCare March 2012 - May 2012
Express Scripts 2007 - 2008
Skills
Behavioral Health, Managed Care, Healthcare Management, Disease Management, Medicaid, Healthcare, Hospitals, Pharmacy Benefit..., Treatment, Utilization Review, Provider Relations, Quality Improvement, Leadership, Customer Service, Management, Nonprofits, Public Speaking, Event Planning, Program Management, Community Outreach, Training, Team Building, Strategic Planning, Program Development, Microsoft Office, Volunteer Management, Grant Writing, PowerPoint, Time Management, Program Evaluation, Grants, Microsoft Word, Leadership Development
Education
University of Missouri-Saint Louis 2012 — 2013
Certificate, Non-Profit Management and Leadership
Benedictine University 2009 — 2012
Master of Public Health (MPH), Health Promotion and Health Policy
University of Missouri-Saint Louis 2002 — 2006
Bachelor of Science (B.S.), Biology, General
Focus St. Louis
Xavier University of Louisiana
Roche Diagnostics September 2014 - Present
Roche Diagnostics May 2011 - August 2014
Roche Diagnostics April 2010 - April 2011
WellPoint June 2004 - March 2010
Magellan Health Services December 2000 - May 2004
Skills
Internal Controls, Auditing, Sarbanes-Oxley, Compliance, Financial Statement..., Budget Process, Team Leadership, Project Management
Education
Indiana Wesleyan University 2005 — 2007
Master of Business Administration (MBA)
Ball State University - College of Business 1996 — 2000
BS, Finance, General
Arizona Department of Behavioral Health April 2014 - Present
Magellan Health Services April 2012 - April 2014
Magellan Health Services April 2012 - April 2014
Cenpatico 2005 - 2012
Skills
Behavioral Health, Managed Care, Medicaid, Social Services, Developmental..., Healthcare, Case Management, Program Development, Medicare, Mental Health, Utilization Management, Psychology, Microsoft Office, Microsoft Excel, Disease Management, Early Childhood
Education
Arizona State University 1987 — 1991
M.S., Family Studies, Human Development
Magellan Health Services January 2014 - Present
Augusta State University August 2012 - May 2013
United States Air Force June 2006 - March 2012
United States Air Force 2006 - 2012
Skills
Modern Standard Arabic, Analysis, Microsoft Office, Active TS/SCI Clearance, Event Planning, Intelligence, Nonprofits, Intelligence Analysis, Security Clearance, Arabic, DoD, National Security, SIGINT, Defense, Government
Education
Augusta State University 2011 — 2013
Master of Business Administration (M.B.A.)
American Military University 2009 — 2011
Bachelor of Arts (B.A.), Middle Eastern Studies
WellPoint September 2010 - Present
Magellan Health Services June 1993 - September 2010
Skills
Managed Care, Medicare, Network Administration, HIPAA, Health Insurance, Software Documentation, Provider Relations
Education
Indiana University-Purdue University at Indianapolis 1980 — 1981
Master's degree, Social Work
Ball State University 1975 — 1979
Bachelor's degree, Social Work / Criminal Justice
Horizon Health & Wellness September 2015 - Present
Mountain Health & Wellness September 2014 - Present
Cenpatico October 2013 - September 2014
ConnectionsAZ July 2012 - May 2013
ConnectionsAZ January 2010 - July 2012
ConnectionsAZ Inc. September 2009 - January 2010
ConnectionsAZ Inc. November 2008 - September 2009
Magellan Health Services May 2005 - November 2008
Value Options Inc. September 1999 - May 2005
Skills
Healthcare, Case Managment, Healthcare Management, Project Management, Human Resources, Crisis Intervention, Behavioral Health, Operations Management, Mental Health, Co-occurring Disorders, Social Services, Developmental..., Quality Assurance, Quality Management, Staff Development, Management Consulting, Medical Records, Risk Management, Managed Care, Medicaid, Management, Leadership, Clinical Research, Policy, Medicare, Hospitals, Treatment, HIPAA, Utilization Management, Healthcare Information..., Quality Improvement, Physician Relations, Program Development, Provider Relations
Education
Western International University 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Arizona State University 1990 — 1994
Bachelor's degree, Psychology
Magellan Health Services October 2005 - Present
Skills
Managed Care, Medicaid, HIPAA, Healthcare Management, Provider Relations, Health Policy, Healthcare Industry, Medicare, HMO, Utilization Management, Medical Compliance, Case Management, Behavioral Health
Education
Bloomfield College 1983 — 1988
Bachelor of Science (BS), Business Administration and Management, General