Merry Maids
Industry: Company
DescriptionMerry Maids is an international franchisor which sells and supports residential cleaning services franchises throughout the United States, Canada and the United Kingdom. Merry Maids was founded in 1979, and joined with ServiceMaster in 1988. In 2007, the company had over 8,000 employees. Parent organization: ServiceMaster Headquarters: Memphis, TN Number of employees: 8,000 Founded: 1979
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Merry Maids Employees
Merry Maids October 2012 - Present
Merry Maids June 2000 - June 2009
Skills
Microsoft Office, Public Speaking, Customer Service, Management, Team Building, Coaching, Sales
Education
Pima Community College 2010 — 2012
Manhattan Area Technical College 1999 — 2001
Kansas State University 1998 — 2000
Illinois State University 1996 — 1998
International School of Brussels 1990 — 1996
Moore Chiropractic a Family Wellness Center June 2014 - Present
Agency Models & Talent January 2013 - Present
Orman Guidance Research, Inc. September 2012 - June 2014
Merry Maids November 2011 - July 2012
Edgewood Vista September 2008 - June 2011
Education
Minnesota School of Business-Richfield 2012 — 2015
Motel 6 April 2015 - Present
Merry Maids August 2013 - August 2014
Pan American Center October 2012 - December 2012
Turner Inn & RV Park May 2009 - October 2012
Skills
Time Management, Customer Service, Communication, Microsoft Office, Microsoft Excel, Teamwork, Hospitality, Customer Satisfaction, Data Entry, Microsoft Word
Education
New Mexico State University 2012 — 2017
Brown Mackie College-Albuquerque 2011 — 2011
Natural Wellness November 2014 - Present
Professionals in Aging 2011 - Present
Hospice Advantage, LLC June 2014 - February 2015
Seniors Blue Book February 2014 - June 2014
The Prudential Insurance Company of America, Newark, NJ May 2012 - January 2014
Physicians Mutual July 2011 - May 2012
Merry Maids June 2009 - June 2010
Skills
Approachable, Building Relationships, Compassion, Sales, Connector of People, Compassionate, Trustworthy, Leadership, Excellent communication..., Problem Solving Skills, Warm and friendly, Kindness
Education
Nazarene Bible College
B.A. Ministry, Pastoral Counseling and Specialized Ministries
Nazarene Theological Seminary
United Country Ruckert Realty and Auction May 2010 - Present
Merry Maids of Manhattan March 1998 - Present
Merry Maids 1998 - Present
Goodmans, Albuquerque,NM May 1994 - July 1997
Design Business Interiors, Topeka, KS May 1991 - May 1994
Skills
Small Business, Customer Service, Sales, Sales Management, Team Building, Marketing, New Business Development, Strategic Planning, Coaching, Marketing Strategy, Account Management, Leadership, Budgets, Public Speaking, Advertising, Online Advertising, Management
Education
Kansas State University 1985 — 1990
Bachelor of Interior Architecture, Interior Architecture
Manhattan High School
pdGraphiX Creative May 1988 - Present
pdgraphix Creative Designs 1988 - Present
Observer News November 2006 - August 2007
Merry Maids October 2001 - July 2005
Skills
Advertising, Online Advertising, Social Media, Marketing, Graphic Design, Email Marketing, Photoshop, Adobe Creative Suite, Social Networking, Microsoft Office, Public Relations, Management, Logo Design, Sales, Customer Service, Public Speaking, Small Business, Team Building
Education
Mohawk Valley Community College 1986 — 1988
Associate of Arts (AA), Advertising Design & Production
Henninger High School 1964 — 1968
College Degree, Arts, Entertainment, and Media Management
Massage Envy Spa McHenry Il October 2014 - Present
Merry Maids May 2012 - October 2014
Marcus Corporation March 2010 - May 2012
Pier 1 Imports July 2011 - August 2011
Skills
Hotels, Hospitality Management, Hospitality Industry, Event Management, Food & Beverage, Microsoft Excel, Hotel Management, Event Planning, Microsoft Word, Customer Satisfaction, Restaurants, Food Service, Process Scheduler
Education
Gateway Technical College 2008 — 2008
Wilmot Union High School 2004 — 2008
High School Deploma, General Education
Haven for Tots August 2011 - Present
Merry Maids May 2008 - September 2009
Penny Lane School June 2003 - October 2004
Skills
Curriculum Development, PowerPoint, Microsoft Word, Classroom, Lesson Planning, Educational Leadership, Classroom Management
Education
Kendall College 2011 — 2014
Bachelor's degree, Early Childhood Education and Teaching
Merry Maids May 2001 - Present
Drive time February 1999 - March 2001
Bank One May 1993 - June 1999
Skills
Customer Service, Loans, Time Management, Microsoft Excel, Sales, Credit Cards, Team Building, Leadership, Retail, Accounts Receivable, Outlook, Sales Management, Customer Satisfaction, Call Centers, Budgets, Training, Customer Retention, Management, Inventory Management, Accounting, Microsoft Word, Coaching, Social Networking, Marketing, Strategic Planning
Education
Glendale Community College 1983 — 1984
Pomona High 1974 — 1977
general
Edsoup August 2013 - February 2014
Convergys January 2013 - August 2013
SnugZ USA August 2012 - November 2012
MERRY MAIDS January 2012 - July 2012
Verizon March 2006 - January 2012
Skills
Customer Service, Microsoft Office, Account Management, Social Media, Team Building, Marketing, Time Management, Microsoft Word, Social Media Marketing, Outlook, Operations Management
Education
Fortis College 2012 — 2013
Associate's degree, Business and Finance
Maynard Travis Technical Center 2004 — 2005
Certificate, Legal Assistant/Paralegal
Lakeland Senior High School 2001 — 2005
High School Diploma
Consumers Kitchens & Baths April 2013 - Present
Branford Hall Career Institute February 2012 - April 2013
Merry Maids April 2011 - December 2011
Party City September 2010 - December 2010
Consumers Kitchens & Baths September 2006 - August 2010
Macy's East July 2005 - August 2006
Dillard's Department Store February 2001 - June 2005
Bassett Furniture Direct January 2000 - January 2001
Jennifer Furniture Industries February 1994 - June 1999
Crowne Plaza Hotels January 1990 - January 1994
Skills
Retail, Customer Service, Merchandising, Customer Relations, Customer Satisfaction, Sales, Visual Merchandising, Training, Selling, Management, Time Management, Microsoft Word, Customer Retention, Microsoft Office, Recruiting, Employee Training, Sales Management, Hiring, Account Management, Team Building, Advertising, Coaching, Direct Sales, Sales Process, Public Speaking, Customer Experience, Telephone Skills, Store Management, Employee Relations, Social Networking, Retail Sales, Inventory Management, Leadership, Marketing
Education
City University of New York-Hunter College 1986 — 1993
Bachelor of Arts, Human Communcations, Psychology
Hunter College 1986 — 1993
Bachelor of Arts, Human Communications & Psychology
Detox therapist September 2015 - Present
A Treatment Center April 2015 - Present
15th Judicial District Court 2012 - Present
Step Down December 2014 - February 2015
The Center for Family Services July 2013 - December 2014
Wellington counseling and associates September 2012 - May 2013
MERRY MAIDS October 1994 - August 2010
waters edge pta 2005 - 2006
Skills
Customer Service, Team Building, Public Speaking, Small Business, Event Planning, Recruiting, Teaching, Advertising, Fundraising, Community Outreach, Nonprofits, Administration, Child Development, Social Services, Crisis Intervention, Psychotherapy, Mental Health Counseling, Mental Health, Case Management, Group Therapy, CBT, Child Welfare
Education
Barry University 2012 — 2013
Master's degree, Social Work
Florida Atlantic University 2010 — 2012
Bachelor of Science (BS), Social Work, 3.87
City University of New York-Queens College 1988 — 1992
Psychology and sociology
Canarsie High School 1982 — 1986
Florida Atlantic University
Education
Tanners Station November 2010 - Present
Riccar Heating & Air Conditioning February 2010 - Present
Merry Maids May 2009 - January 2010
Skills
Veterinary Medicine, Veterinary, Veterinary Pathology, Small Animal Imaging, Veterinary Public Health, Parasitology, Hematology, Animal Surgery, Anesthesia, Dog Walking, Dog Behavior, Dogs, Canine Massage
Education
Minnesota School of Business 2010 — 2013
Associate of Applied Science in Veterinary Technology, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Seaside Graphics & Printing June 2014 - Present
Eagle & Dove Ministries February 2012 - Present
Andover Inn February 2013 - June 2014
Emerson Inn By The Sea April 2011 - February 2013
Merry Maids September 2008 - April 2011
Jiminy Peak Mountain Resort, LLC August 2006 - July 2008
Mastercorp at Bentley Brook June 2006 - July 2008
Simon's Rock College June 2004 - August 2004
Simon's Rock Alumni Library September 2003 - January 2004
Skills
Microsoft Word, Photoshop, Creative Writing, Event Management, Blogging, Housekeeping, Inventory, Staff Supervision, Mac OS, Microsoft Publisher, Microsoft Excel, PowerPoint, GIMP, WavePad, Filing, Scrivener, Employee Training, Audio Editing, Phone Etiquette, Problem Solving, Video Editing, Final Cut Pro, Text Editing, Adobe ImageReady CS, Adobe Acrobat
Education
Bard College at Simon's Rock 2003 — 2004
Lee High and Middle School 2001 — 2003
CBCS 2008 - 2013
Merry Maids 2004 - 2006
Education
Central Michigan University 2005 — 2008
Elementary Education and Teaching
Lansing Community College 2002 — 2005
Associate's degree
Am Cleaning October 2012 - Present
Merry Maids July 2011 - September 2012
Garlock Printing & Converting April 2010 - June 2011
Skills
Woodworking, Finish Work, Inspection, Packaging, Sealing, Cutting, Paper, Staining, Sanding
Education
Mount Wachusett Community College 2008 — 2009
Certificate, Human Services, General
Providence Medical Group January 2013 - June 2013
ER Admitting October 2007 - November 2011
Merry Maids September 2005 - April 2006
Skills
MS Office Suite, Customer Service, Organization, Sales, Marketing, Project, Accounting, Notary Public, CHAA, Mathematics, Writing
Education
American InterContinental University 2013 — 2013
Master's in Business Administration, Human Resources
American Intercontinental University 2011 — 2013
Bachelor of Business Administration (BBA), Healthcare Management, 3.83
Clackamas Community College 2008 — 2010
Paula's Cleaning January 2013 - Present
Maid 2 Clean July 2008 - January 2013
Julies Cleaning June 2004 - July 2008
Merry Maids July 2001 - May 2004
Macy's July 2000 - May 2004
Russo's Italian Deli, LLC May 1997 - July 2000
Skills
Team Building, Event Planning, Inventory Management, Data Entry, Event Management, Coaching, Social Media, Public Relations, Social Media Marketing, Microsoft Word, Apparel
Education
Grossmont College 1982 — 1984
studied Psychology
Foothills adult School 1981 — 1982
GED, Finish High School
Etsy February 2014 - Present
Sycamore Park District November 2013 - Present
Concentra April 2013 - October 2013
Concentra June 2011 - April 2013
Villa Park Park District September 2010 - June 2011
Concentra May 2009 - June 2011
Lombard Park District September 2010 - November 2010
Batavia Park District August 2009 - November 2009
Merry Maids November 2008 - May 2009
Sycamore Park District June 2003 - May 2009
Skills
Healthcare, Customer Service, Administrative..., Office Management, Healthcare Management, Lotus Notes, Invoice Processing, Team Building, Secretarial Skills, Payroll, Real Estate, Sports Coaching, Dance Education, Interviews, Screening Resumes, Microsoft Excel, PowerPoint, Social Networking, Microsoft Word, Supervisory Experience, Event Planning, Event Management, Vendor Management..., Invoice Verification, Onboarding, Inventory Management, Inventory Control, recreational sports..., soccer referee, general sports..., day care assistant, concessions management, Newsletter Production, WebEx, Shipping, Art Education, Fine Art, Business Cards
Education
Northern Illinois University 2002 — 2005
Graphic Design, Spanish for Business
Illinois State University 2001 — 2002
Fine and Studio Arts, General Studies
Batavia High School 1987 — 2001
Diploma, general studies
Merry Maids June 2012 - Present
Education
Skadron College of Business, San Bernardino, CA 1979 — 1980
Bachelor of Science (BS), Legal Assistant/Paralegal
California State University-Fresno 1977 — 1978
Mindframe Education September 2014 - Present
CarMax March 2014 - September 2014
Merry Maids April 2013 - March 2014
Randstad Human Resources September 2012 - April 2013
Enterprise Rent-A-Car September 2007 - September 2012
Skills
Recruiting, Human Resources, HRIS, Organizational..., Management, Sales, Talent Acquisition, Customer Service, Employee Relations, Time Management, Temporary Placement, Employee Benefits, Resume Writing, Team Building, Leadership, Benefits Administration, Cold Calling, Technical Recruiting, Onboarding, Leadership Development, Sourcing, College Recruiting, Coaching, New Hire Orientations, Applicant Tracking..., Screening, Marketing, Employee Training, Training, Hiring, Interviews, Internet Recruiting, Contract Recruitment, Payroll, Performance Management, Temporary Staffing, Staffing Services
Education
George Mason University - College of Health and Human Services 2014 — 2016
Master of Education (M.Ed.), Teaching English as a Second or Foreign Language/ESL Language Instructor
Virginia Polytechnic Institute and State University 2002 — 2006
Bachelor of Arts (B.A.), International Studies: Business Option
Creative Lodging Solutions August 2014 - Present
Creative Lodging Solutions January 2013 - August 2014
Alure Salon & Day Spa January 2009 - January 2013
Home-Towne Suites September 2007 - January 2009
Extended Stay America 2003 - 2007
McGraw-Hill Education CTB 2002 - 2003
Merry Maids 1996 - 2001
Skills
Customer Service, Event Management, Event Planning, Hospitality, Customer Satisfaction, Hotels, Time Management, Account Management, Microsoft Office, Hospitality Management
Education
Ball State University 1998 — 2002
Bachelor of Science (B.S.), General Studies
Whiteland Community High School 1994 — 1998
Honors Diploma
Everything But The House February 2015 - Present
Merry Maids August 2009 - February 2015
Skills
Account Management, Sales Operations, Selling, Sales Presentations, Salesforce.com, B2B, New Business Development, Customer Retention, Customer Service, Customer Satisfaction, Solution Selling, Key Account Management, Marketing, Lead Generation, Negotiation, Outside Sales, Marketing Strategy, Business Development, First Time Home Buyers, Investment Properties
Education
Eastern Kentucky University
Bachelor's Degree, Communiction/Business
Starting Point Organizing January 2014 - Present
Homemaker March 2008 - Present
Infiniti Cheer and Dance Studio 2012 - 2013
Catzcradle Daycare January 2008 - February 2009
Mary Washington Healthcare June 2007 - March 2008
Merry Maids November 2005 - May 2007
Skills
Office Management, Organization, Office Organizing, Financial Organizing, Decluttering, Writing, Coaching, Computers, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, QuickBooks
Education
Germanna Community College 2005 — 2017
Chancellor High School 1997 — 2001
Summit Energy Services 2012 - 2013
Verizon August 2011 - July 2012
Merry Maids February 2011 - August 2011
Pier 1 Imports January 2011 - August 2011
Target March 2007 - April 2010
Pier 1 Imports October 2006 - March 2007
Skills
Customer Service, Multitasking Skills, Retail, Microsoft Office, Microsoft Word, Microsoft Exchange, Microsoft Excel, Outlook, QuickBooks, Communication, Team Leadership, Troubleshooting
Education
Montana State University-Bozeman 2006 — 2007
Lifelong Learning Center
GED
Merry Maids September 2004 - Present
St. Francis Legion May 2011 - Present
Champlin Legion September 1999 - November 2010
Skills
Microsoft Office, Management, Appointment Scheduling, Receptionist Duties, Customer Service, Typing, Employee Management, Phone Skills, Deposits, Job Estimating
Education
Anoka Technical College 2009 — 2013
Associate of Arts and Sciences (A.A.S.), Medical Adminstrative Specialist, Junior
Anoka Ramsey Community College 2002 — 2003
Business Administration and Management, General
Coon Rapids High School 1998 — 2002
Diploma
Arbor Woods October 2013 - Present
Water Works Physical Therapy June 2013 - September 2013
Merry Maids March 2013 - June 2013
Pro Fence & Deck July 2012 - December 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, QuickBooks, Sales, Time Management, Invoicing, Data Entry, Payroll, Inventory Management, Office Administration, Accounts Receivable, Accounts Payable, Filing, Telephone Skills, Administrative..., Spreadsheets, Multi-line Phone, Social Networking, Fax, Confidentiality
Education
Baker College of Allen Park 2012 — 2016
Baker college
Meijer May 2015 - Present
Trans-Chemco, Inc. November 2014 - January 2015
Lakeview Farms June 2013 - November 2014
Menards April 2007 - November 2008
Brightstar Corp. July 2006 - March 2007
Unified Solutions Inc March 2006 - July 2006
Merry Maids July 2005 - March 2006
Picture People October 2002 - January 2003
Trustmark Companies February 2001 - December 2001
Deluxe Video Service June 1998 - November 2000
Skills
Food Industry, Food Safety, HACCP, Continuous Improvement, Invoicing, Outlook, Inventory Management, Process Improvement, Lean Manufacturing, Data Entry, Logistics, Microsoft Word, Microsoft Excel, 5S, Customer Service, Accounts Payable, Microsoft Office, Teamwork, PowerPoint, Food Manufacturing
Education
Gateway Technical College 2009 — 2011
Bradford H.S 1989 — 1992
Kenosha, Wisconsin
Alpha Poly - Packaging Done Right! May 2013 - Present
BrightStar Care August 2011 - March 2012
Merry Maids March 2003 - August 2011
ServiceMaster December 1999 - March 2003
Skills
Account Management, Market Development, Relationship Development, Sales Management, Business Analysis, Customer Relations, Team Building, Business Planning, Customer Satisfaction, P&L Management, Operations Management, Team Leadership, Customer Service, Marketing, Training
Education
University of Windsor 1993 — 1997
B.A., Psychology and Sociology
Humber College 1997 — 1998
Marketing Management Post-Grad
The Salvation Army February 2012 - Present
Merry Maids March 2010 - February 2012
Mohawk Industries January 2003 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, National Disaster..., Pathways, Social Services, Administrative..., Office Administration, Social Skills, Communication, Event Planning, Data Entry, Administration, Spreadsheets, Lotus Notes, Confidentiality
Education
Georgia Northwestern Technical College 2010 — 2012
Merry Maids Corporate July 2003 - Present
Merry Maids November 1999 - June 2003
Merry Maids February 1998 - November 1999
Merry Maids November 1997 - January 1998
Skills
Critical Thinking, Creative Problem Solving, Operations Management, Customer Acquisition, Customer Retention, Staff Management, Coaching Staff, Crisis Management, Organization, Facilitators, Training, Sales, Operational Risk..., Media Relations
Education
University of Georgia - Terry College of Business 1993 — 1996
Bachelor of Business Administration (BBA), Real Estate
Gordon College (GA)
Associate of Arts (AA)
Stewart Marchman Act Behavioral Healthcare April 2014 - Present
Mental Health Resource Center September 2012 - Present
Children's Home Society June 2011 - August 2012
G4S 2010 - 2011
Merry Maids 1995 - 2001
Skills
Crisis Intervention, Social Services, Counseling Psychology, Psychotherapy, Group Therapy
Education
Ashford University
Bachelor of Arts (BA), Psychology
Ashford University
Master of Arts (MA), Organizational Leadership
Quantum Sail Design Group December 2012 - Present
Northwestern Michigan College January 2012 - December 2012
The Children's Place January 2011 - December 2012
Merry Maids November 2010 - December 2010
Lajitas Golf Resort and Spa June 2010 - August 2010
Bath Middle School March 2010 - May 2010
Day By Day Calendar Co October 2009 - January 2010
Bath Beehive September 2006 - September 2009
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Organization, Keyboard Skills, Typing Speed and..., Accounts Receivable, Sales, Management
Education
Northwestern Michigan College 2012 — 2012
Clerical Support Certificate
Gate Gourmet April 2012 - Present
HMSHost December 2010 - April 2012
U.S. Aviation April 2009 - October 2010
Worldwide Flight Services November 2005 - March 2009
Albertson's August 2002 - January 2006
Merry Maids May 2005 - August 2005
Mount St. Mary's College September 2002 - December 2002
Southern California Occupational Regent March 2000 - June 2000
Pic N Save April 1998 - June 1999
Skills
Retail, Aviation, Communication, Customer Service, Customer Satisfaction, Sales, Cleaning, Clerical Skills, Clerical Work, Filing, Multi Tasking, Strategic Planning, Event Planning, Microsoft Word, Microsoft Excel, Microsoft Office, Operations Management, Logistics
Education
Mount Saint Mary's University 2002 — 2005
Early Childhood Education and Teaching
Southern California Occupational Regent 2000 — 2000
Certificate, Occupational and Environmental Health Nursing Assistant, A
NCC Business Solutions, LLC April 2015 - Present
Stephens-Marquis Associates, Inc. December 2013 - January 2015
Reliable Equipment, LLC September 2013 - November 2013
Griffin York & Krause March 2013 - April 2013
Job Search January 2013 - March 2013
Taking the summer off! March 2012 - December 2012
Gigunda Group Inc. 2003 - 2012
GM Roth Design/Remodeling 1996 - 2003
Randstad Work Solutions 1995 - 1996
Merry Maids 1993 - 1995
Skills
QuickBooks, Accounting, Office Management, Human Resources, Microsoft Excel, Budgets, Payroll, Management, Event Management, Accounts Payable, 401k, Time Management, Accounts Receivable, Finance, 401k Administration, HR Administration, Job Costng, Social Media, Social Networking, Retail, Banking Operations, Core Banking, Sage Accounting Software, Social Media Marketing
Education
Daniel Webster College 2000 — 2002
Certificate Classes, Accounting and Finance
New Horizons Computer School 1997 — 1998
QuickBooks and Excel
Banking Industry 1980 — 1992
Management
Dow AgroSciences March 2015 - Present
Kelly Services October 2012 - March 2015
316 Investments June 2010 - July 2011
Officescape April 2008 - October 2009
Merry Maids April 2007 - April 2008
JC Penney March 2006 - April 2007
Clinton Prairie Jr. Sr. High School August 2000 - May 2005
Home Day Care January 1987 - May 2000
Acceleration Credit Life May 1978 - July 1983
Education
Ivy Tech Community College 1987 — 1988
Early Childhood Education
Ivy Tech 1984 — 1985
Business Administration
Wisconsin Rapids High School 1982 — 1983
High School Diploma
The HRO March 2012 - Present
Merry Maids August 2011 - February 2012
Broadview Security (formerly Brinks Home Security) June 2009 - July 2010
Volt Services Group July 2007 - March 2009
US Air Force October 2000 - August 2007
US Air Force January 1993 - December 2000
Skills
Team Building, Customer Relations, Hiring, Budgeting, Employee Relations, Interviewing, Operations Management, Organizational..., Talent Management, Coaching, Talent Acquisition, Employee Engagement, Leadership Development, Mentoring, Process Improvement, P&L, Strategic Planning, Air Force, Materials Management, Inventory Management, New Business Development, Sales Pipeline..., Sourcing, Budgets, Customer Service, Recruiting, Interviews, Sales Management, Income Statement, Marketing, Management, Applicant Tracking..., Leadership, Human Resources, Sales, Negotiation, Employee Benefits, Time Management, Performance Management, Sales Operations, Cold Calling, Project Management, Employee Training, Onboarding, Temporary Placement, Technical Recruiting, Training, Internet Recruiting, Personnel Management, New Hire Orientations
Education
Community College of the US Air Force 2007 — 2011
Associate's degree, Human Resources Management and Services
Beverly High School 1980 — 1984
High School Diploma, Carpentry/Carpenter
JAC Products August 2009 - Present
Merry maids November 2007 - October 2009
Benteler Automotive March 1998 - December 2003
Education
Glendale Community College 1992 — 1993
ENERGY SERVICE A/C AND HEATING CO January 2013 - Present
Menard 2009 - Present
Merry Maids 2008 - 2009
Skills
Team Management, Supervisory Skills, Customer Service
Education
Millikin University 2004 — 2008
Bachelors Degree, Bussiness/Entrepreneurship
Fenton High School Bensenville,IL 2000 — 2004
Walmart February 2015 - Present
Mostyn Prettyman, PLLC October 2013 - February 2015
Axis Promotions May 2013 - August 2013
University of Arkansas School of Law September 2012 - June 2013
University of Arkansas School of Law September 2012 - June 2013
Walmart January 2013 - May 2013
Merry Maids July 2010 - May 2012
Service Source International February 2010 - June 2010
Brock Cabinets May 2009 - October 2009
Donald Austin Hunt Enterprises February 2006 - May 2007
Skills
Invoicing, Payroll, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Research, Public Relations, Westlaw, Legal Documents, Legal Issues, Legal Research, Legal Writing, Editing, Lexis, Employee Relations, Public Policy, Licensing, Intellectual Property, Team Building, Data Entry
Education
University of Arkansas School of Law, Fayetteville 2011 — 2014
Doctor of Law (J.D.)
Middle Tennessee State University 2006 — 2008
Bachelor of Science (B.S.), Recording Industry Audio Production
University of Arkansas 2002 — 2005
Journalism
Nettleton High School
Busch's Inc November 2013 - Present
State Street Studios January 2015 - April 2015
Merry Maids August 2013 - November 2013
Farah's Household April 2013 - June 2013
Bar Louie December 2012 - April 2013
Skills
Customer Service, Telephone Skills, Sales, Management, Cashiering, Visual Merchandising, Retail Sales, Cash Register, Time Management, Retail, Merchandising, Data Entry, Creativity, Inventory Control
Education
Eastern Michigan University 2009 — 2016
N/A, Interior Design
Waterford Kettering High School 2005 — 2009
High School Diploma
Starbucks Roasting Plant York Pa January 2014 - Present
Harrisburg January 2014 - January 2014
Merry Maids 2010 - 2012
Skills
Customer Service, Hospitality, Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Microsoft Office, Microsoft Word, Microsoft Excel, Food & Beverage, Pre-opening, Resorts, Front Office, PowerPoint, Rooms Division
Education
Kaplan Career Institute-Harrisburg 2010 — 2013
Associate's degree, Criminal Justice and Corrections
Kaplan Career Institute-Harrisburg 2010 — 2013
Associate's degree, Criminal Justice and Corrections
Merry Maids February 2014 - Present
Cornerstone Ag Services May 2012 - February 2014
Skills
Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, Outlook, Administrative..., Data Entry
Education
Mayville State University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration & Computer Information Systems
The University of North Dakota 2010 — 2012
Business Administration and Management, General
Wego Management November 2013 - Present
Shenanigans Toy's August 2010 - Present
Merry Maids 2000 - 2009
Famous Fish Company 2002 - 2004
Manhattan Bagel Company 1998 - 1999
Education
University of West Georgia 2002 — 2006
Bachelors of Business Admin., Marketing
Gordon College (GA)
Sunright America Inc May 2009 - October 2011
Interstate Brands Corporation May 2008 - May 2009
Merry Maids March 2008 - May 2008
Sallie Mae May 2007 - February 2008
Skills
Microsoft Office, Excel, Customer Service, Logistics, Shipping
Education
Citrus College 2005 — 2006
Ball State University 2002 — 2003
Merry Maids October 2011 - Present
Bon Appetit August 2010 - May 2011
Education
Northwestern College 2008 — 2011
Psychology
North Hennepin Community College 2006 — 2008
Generals
Kysela Pere et Fils, LTD October 2013 - Present
Merry Maids June 2012 - October 2013
The Home Depot November 2011 - April 2012
Lockheed Martin July 2008 - February 2010
Raytheon Missile Systems September 2006 - May 2008
Armel Elementary August 2005 - June 2006
Raytheon Missile Systems September 2004 - April 2005
The Art Center Design College July 2003 - August 2004
Imagination January 2003 - June 2003
Tucson Botanical Gardens Library August 2002 - December 2002
Skills
Program Management, Social Media, Software Documentation, Project Planning, Technical Writing, Customer Service, Management, Analysis, Access, Sales, Strategic Planning, Project Management, Sales Management
Education
University of Arizona 2001 — 2002
Master of Arts (M.A.), Information Resources and Library Science
Coastal Carolina University 1990 — 1995
Bachelor of Arts (B.A.), Early Childhood Education
Merry Maids July 2013 - September 2014
Hertz November 2012 - June 2013
Available for new opportunities 2012 - November 2012
TheMaids July 2010 - June 2012
Belk August 2009 - October 2010
Skills
Customer Service, Customer Relations, Promotions, Selling, Cold Calling, Hiring, Time Management, Recruiting, Marketing Strategy, Sales, Customer Retention, Account Management, Fundraising, Nonprofits, Sales Operations, Customer Satisfaction, Training, CRM, Competitive Analysis, Team Building, Retail, Strategic Planning, Inventory Management
Education
Michigan State University 1974 — 1977
BS with Honors, Psychology and Social Work, 3.6
Scentsy Wickless Candles September 2014 - Present
Shepherd Electric Supply November 2009 - Present
Merry Maids July 2007 - November 2009
N/A September 2006 - June 2007
Texas Roadhouse February 2004 - August 2006
Skills
Organizational..., Multi-task & Handle..., Customer Service, Data Entry, Problem Solving, Project Management, Time Management, Customer Satisfaction, Microsoft Excel, Sales Management
Education
American InterContinental University 2004 — 2006
Associate's degree, Business Administration, Management and Operations
LOWNDES HIGH SCHOOL 2000 — 2004
High School Diploma , Business Administration and Management, General
FX Logistics October 2014 - Present
DS Services October 2012 - October 2014
Merry Maids October 2011 - June 2012
Skills
Process Scheduler, Inventory Management, Filing, Team Building, Time Management, Call Centers, Accounting, Microsoft Office, Cashiering, Customer Retention, Invoicing, Customer Service, Customer Satisfaction, Telephone Skills, Data Entry, Forecasting, P, Sales Operations, Operations Management, Sales Management, P&L, Account Management
Education
Lanier Technical College 2009 — 2011
Associates Degree in Accounting, Accounting
Merry Maids January 2015 - Present
Foster Dykema Cabot & Co., Inc. August 2011 - December 2014
PwC June 2010 - August 2010
Merrill Lynch June 2009 - August 2009
Education
Fairfield University 2007 — 2011
BS, Finance and Accounting
308th MED CO February 2012 - Present
Data Exchange June 2013 - July 2013
Merry Maids May 2013 - June 2013
Red Rock Station Casino 2012 - 2013
Charming Charlie May 2012 - June 2012
Janie Kwak-Tran MD April 2011 - June 2011
White House Black Market October 2010 - April 2011
Little Caesars March 2008 - October 2010
Skills
Microsoft Office, Cashiering, Phone Etiquette, Forklift Operator, Storage, Inventory Control, Customer Service, Cash Handling Experience, Medical Devices, Health Insurance, Vital Signs, EKG, Filing, Microsoft Word, Microsoft Excel, Military Logistics, Logistics, Training, Telephone Skills, Sales
Education
Anthem Institute-Las Vegas 2010 — 2011
Diploma, Medical/Clinical Assistant
Merry Maids September 2013 - Present
McKinstry 2011 - 2012
UniFirst Corporation February 2010 - June 2011
Aramark Uniform Services July 2004 - May 2009
Skills
Developing a Territory,..., Impact Presentations,..., Team Leadership,..., Sales Operations, Sales Presentations, Cold Calling, Salesforce.com, Leadership, B2B, Management, Selling, Sales, Account Management, Sales Management, Negotiation, CRM, New Business Development, Direct Sales, Sales Process, Solution Selling, Key Account Management, Team Building, Customer Retention, Inventory Management, Social Networking, Customer Service, Strategic Planning, Social Media Marketing, Training, Business Development, Project Planning, Event Planning, Project Management, Event Management
Education
Central Michigan University 1984 — 1985
Bachelor's in Science, Human Biology
Jackson Community College 1982 — 1983
Associates Degree, Political Science and Government
Merry Maids August 2012 - March 2013
Cafe Caribe August 2008 - September 2012
Sears Holdings Corporation September 2010 - August 2012
Skills
Sales, Customer Service, Cash Handling Experience, Management, Team Leadership, Communication, Multi Tasking, Microsoft Office, Marketing, Goal-oriented..., Retail
Education
Minneapolis Community and Technical College 2009 — 2011
Liberal Arts and Sciences/Liberal Studies
Saint Paul Central HS 2005 — 2009
Diploma, General
Dynamic Family Solutions January 2015 - Present
Merry Maids June 2013 - Present
Abundant Life Manor August 2012 - April 2013
Bethesda Lutheran Communities October 2011 - April 2012
Oconomowoc Developmental Training Center April 2011 - September 2011
Productive Living Systems, Inc. December 2008 - April 2011
Alpine Valley Music Theater May 2009 - August 2010
Charlton Agency June 2008 - September 2008
Horizon Elementary School September 1999 - June 2006
Skills
Customer Service, Time Management, Management, Sales, Public Speaking, Mental Health Counseling, Training, Behavior Modification, Non-Violent Crisis..., Non-profits, Fundraising, Community Outreach, Nonprofits, Event Planning, Social Networking, Microsoft Word, Outlook, Microsoft Office, Social Media, Microsoft Excel, Research, PowerPoint, Social Services, Volunteer Management, Teaching, Leadership, Conflict Resolution, Psychotherapy, Staff Development, Crisis Intervention, Spanish, Coaching, Data Analysis
Education
Lakeland College 2013 — 2015
Master's Degree, Counseling Psychology
University of the Rockies 2010 — 2012
Master of Arts, Psychology; Criminology and Justice Studies; Specialization, 3.85
University of Wisconsin-Whitewater 2006 — 2010
Bachelor of Arts, Psychology
Plymouth High School 2002 — 2006
High school diploma, General
La Petite Academy January 2012 - Present
UPS December 2011 - December 2011
Merry Maids September 2010 - June 2011
Great American Cookies August 2008 - February 2010
Education
Bellevue Community College
Human Development
Securitas Security Services USA, Inc. February 2014 - Present
My Home December 2011 - February 2014
Minnesota Reading Corps September 2013 - December 2013
Merry Maids March 2010 - December 2011
Sears Holdings Corporation February 2008 - March 2010
Target November 2007 - February 2008
Skills
Sales, Loss Prevention, Security, Data Entry, Customer Service, Customer Satisfaction, Telephone Skills, Outlook, Microsoft Word, Time Management, PowerPoint, Microsoft Office, Microsoft Excel, Leadership, Clerical Skills, Cpr Certified
Education
Minnesota School of Business 2008 — 2011
Associates, Criminal Justice
McGough Construction January 2011 - September 2012
McGough Construction October 2007 - January 2011
The Limited November 2006 - December 2007
Merry Maids February 2007 - October 2007
Private Family November 2005 - July 2006
Elim Nursing Home November 2003 - May 2005
Princeton School District #477 October 2003 - June 2004
Macalester College - History Department September 2000 - May 2003
Skills
Microsoft Office, Project Management, Process Scheduler, Customer Service
Education
Macalester College 1999 — 2003
BA, Studio Art
Kodaikanal International School 1997 — 1999
International Baccalaureate, High School
Merry Maids of Plano August 2015 - Present
Merry Maids January 2013 - Present
Lowe's October 2012 - January 2013
Lowe's May 2012 - September 2012
ITT Technical Institute December 2011 - March 2012
Verizon Wireless June 2008 - June 2010
Verizon Wireless January 2006 - June 2008
Verizon Wireless March 2001 - January 2006
Verizon Wireless July 1997 - March 2001
JC Penney January 1988 - January 1997
Skills
Training & Development, Team Leadership, Leadership Development, Change Leadership, interpersonal skills, patience, understanding, flexible, Intellectual, Listening Skills, Skilled Communicator, conceptual/abstract, Patience, Flexibility, Sales, Team Building, Leadership, Customer Service, Employee Training, Change Management, Social Skills, Recruiting, Coaching, Training, Talent Management, Sales Management, Management, Customer Satisfaction, Time Management, Customer Retention, Sales Operations, Marketing, Strategic Planning, Public Speaking, Event Planning, Account Management, Retail, Staff Development, Microsoft Office, Inventory Management, Social Media, Merchandising, Customer Experience, Sales Process, New Business Development, Contract Negotiation, Selling, Networking, Social Networking, Direct Sales
Education
Western Michigan University 1997 — 2000
education, education, 3.91 cumulative
The University of New Mexico 1993 — 1997
none, biology, chemistry, education, 3.83 cumulative
California State University-Long Beach 1970 — 1972
BA, English Literature, 3.73 cumulative
MaidServ Professional Home Cleaning Services June 2015 - Present
Merry Maids July 2013 - Present
MOLLY MAID February 2005 - July 2013
Children of Promise Christian School September 2005 - December 2011
Burlington Stores, Inc. August 2004 - February 2005
Kiddie Kandids February 2002 - August 2004
Skills
Recruiting, Sales, Human Resources, Microsoft Office, Retail, Customer Satisfaction, Payroll, Management, Organizational..., Networking, Bookkeeping, Quality Control, Business Development, Directing, Finance, Speech Writing, Social Media, Outlook, Non-profits, Graphic Design, Strategic Planning, Sales Management, Training
Education
Grand Canyon University 2013 — 2014
Master's degree, Elementary Education and Teaching
Strayer University 2008 — 2011
B.B.A., Human Resource
Camden County College 2006 — 2008
Associates of Science, Human Services Volunteer/Internships
Fisk University 1994 — 1996
Sociology
Merry Maids December 2013 - September 2014
Le Macaron French Pastries June 2011 - November 2013
Skills
Sales, Customer Service, Store Management, Baking, Fermentation, Vegetarian Cooking, Professional Cleaning, Craftsmanship, Organizational..., Marketing, Problem Solving, Food Preparation, Gluten Intolerance, Vegan, Product Development, Product Management, Organizational Design, Calligraphy
Education
New College of Florida 2008 — 2012
Bachelor of Arts (BA), Psychology
PuroClean Emergency Restoration S September 2012 - Present
Merry Maids July 2011 - September 2012
Reebok 2008 - 2011
Skills
Customer Service, Team Building, Sales, Office Management, Leadership, Insurance, Administrative..., Strategic Planning, Restoration, Negotiation, Professional Cleaning
Education
Chesapeake College 2009 — 2011
Liberal Arts and Sciences/Liberal Studies
Merry Maids March 2013 - June 2013
Skills
Pre-Law
Education
Illinois College 2013 — 2017
Rock Valley College 2012 — 2013
Merry Maids June 2011 - Present
Primary Health Network July 2013 - August 2013
Dairy Queen January 2009 - December 2009
Skills
Medical Terminology, Filing, Medical Records, Data Entry, Telephone Skills, Multi-line Phone, Vital Signs, First Aid, Phlebotomy, EKG, Appointment Scheduling, Time Management, Customer Service, Microsoft Word, Cpr Certified, PowerPoint, Healthcare, Medical Coding, Friendly Personality, Critical Thinking, Outlook, Medical Billing, Microsoft Excel, ICD-9, Teamwork, Front Office, Team-oriented, Medication..., HIPAA, Autoclave, Patient Education, AED, Sterilization, Phone Etiquette, Urinalysis, Hematocrit, Dependable Team Player, Highly responsible
Education
DCI Career Institute 2012 — 2013
Certification, Medical/Clinical Assistant, A's and B's
Riverside Beaver County High School 2006 — 2010
Diploma, Child Development
Maid For You January 2008 - Present
Merry Maids 2010 - 2011
Skills
Public Speaking, Customer Service, Deep Tissue Massage, Retail, Sales
Education
Baltimore School of Massage 2000 — 2001
Physiology, General/Anatomy
Fallston High School 1978 — 1981
Diploma, General Studies
Harford Community College
Associate of Arts and Sciences (AAS), Paralegal/Psychology
Harford Community College
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Kona Ice of Beaumont July 2013 - Present
Merry Maids April 2012 - Present
B&D Motorsports 2009 - Present
Sherrod RV Center March 2006 - Present
Golden Triangle Cycle 1995 - 2002
PepsiCo - Frito Lay 1980 - 1991
Skills
Sales, Sales Management
Education
Lamar University
Merry Maids October 2012 - December 2013
Rowes Supermarket April 2012 - May 2012
Dots fashion June 2008 - July 2008
Skills
Cashiering, Customer Service, Data Entry, English, Event Planning, Leadership, Microsoft Office, Microsoft Excel, PowerPoint, Research, Retail, Sales, Team Leadership, Teamwork, Windows
Education
Everest University-Orange Park 2011 — 2014
Associate of Science (A.S.)/ Bachelor of Science, Criminal Investigation
orange park high school 2007 — 2011
diploma, High School/Secondary Diplomas and Certificates
The Maids of Tallahassee May 2013 - Present
Juice Plus+ 2011 - Present
Merry Maids January 2006 - March 2010
Plato's Closet February 2001 - December 2005
Skills
Customer Service, Team Building, Small Business, Public Speaking, Coaching, Entrepreneurship, Sales, Social Networking, Fundraising, Event Planning, Leadership Development, Social Media Marketing, Leadership, Training, Marketing
Education
Florida State University 1999 — 2001
Bachelor of Science (BS), Entrepreneurial and Small Business Operations
University of Iowa 1994 — 1996
Tallahassee Community College
Associate of Arts (AA)
Cedarbrook Memory Care April 2014 - August 2014
Doghouse Pet Health Supplies March 2010 - December 2012
Merry Maids November 2009 - February 2010
Super Shine Car Wash June 2009 - July 2009
Ultimate Staffing Services March 2009 - June 2009
Quiznos October 2005 - November 2008
Skills
Excellent Customer..., Detail Orientation, 50+ WPM, Hiring, Inventory Management, Scheduling, POS familiarity, Customer Service, Video Production, Editing, Sales, Time Management, Video, Telephone Skills, Directing, Photoshop, Camera Operating, Cashiering, Camera
Education
California State University, Fresno 2003 — 2008
Bachelor's Degree, Mass Communication & Journalism: Electronic Media Productions
Don Pedro High School 1999 — 2003
Brookwood Baptist Church Early Childhood Center September 2014 - March 2015
McDonald's Corporation August 2013 - October 2013
Darlene's Kitchen May 2012 - July 2012
Merry Maids April 2011 - August 2011
Skills
Baking, Childcare, Cleaning, Customer Service, Microsoft Word, Data Entry, Time Management, Telephone Skills, Teamwork, Customer Satisfaction, Phone Etiquette, Public Speaking, Cooking, Typing, Communication, Filing, Social Media, Leadership, Outlook, Computer Proficiency, Catering, Retail, Volunteering
Education
Brigham Young University - Idaho 2013 — 2016
Bachelor's Degree, Health/Health Care Administration/Management
BYU-Idaho 2010 — 2013
Associate of Arts and Sciences (A.A.S.), General Studies
Farmers Mutual Hail Insurance April 2013 - Present
Cambridge Investment Research December 2012 - March 2013
Avon Products 2010 - December 2012
Merry Maids July 2007 - January 2010
Tharaldson Lodging Company 2002 - 2005
Skills
Training, Leadership, Customer Service, Sales, Employee Training, Sales Management, Public Speaking, Selling, Team Building, Coaching, Leadership Development, Recruiting, Microsoft Office
Education
Buena Vista University
Human Resources Management and Services
Kirkwood Community College
AA, Liberal
Nielsen September 2014 - August 2015
ADT June 2013 - August 2014
Merry Maids March 2007 - November 2012
MosquitoNix, LP (Contract) April 2011 - July 2011
EFA Processing August 2010 - April 2011
21st Century Insurance July 2006 - March 2008
Skills
Customer Service, Sales, Training, Outlook, Office Management, Team Building, Ms Word, Excel, Outlook..., Office Administration, Customer Service-..., Call Center Service..., Complaint..., Sales/Marketing - ..., Data Entry, Customer Satisfaction, Data Entry/Records..., Multiline Phone Use-..., Project Management- ..., Invoicing, Call Center, Filing, Real Estate, Project Management, Administrative..., Fax, Telephone Skills, Negotiation, Leases, Employee Training, Interviews, Call Centers, Account Management
Education
Champions School Of Real Estate 2012 — 2012
Real Estate
Navarro College 2000 — 2004
Business Marketing; progress
Champions School of Realty
Champions School of Realty
Navarro College
Business Marketing; progress
JCPenney February 2012 - Present
Merry Maids September 2008 - June 2009
The Great T shirt co March 2007 - August 2008
Concentra Prefered systems June 2005 - November 2007
Skills
Setting Displays, Customer Service, Time Management, Data Entry, Retail Sales, Cashiering, Customer Satisfaction, Telephone Skills
Education
HACC, Central Pennsylvania's Community College 2006 — 2008
Business Administration
Steve Williams Bail Bonding 2012 - Present
Merry Maids August 2009 - February 2010
Martins/Wakefields June 2006 - March 2009
Barnacles Seafood and Oyster September 1995 - June 2006
Skills
Entrust Identity Guard, Offender Search, Alacourt, Net detective, Computer Proficiency
Education
Walden University 2015 — 2017
Doctor of Philosophy (Ph.D.), Criminal Justice and Corrections
Colorado Technical University 2012 — 2014
Master of Science (MS), Criminal Justice and Corrections
American InterContinental University 2010 — 2012
Bachelor's Degree, Forensic Science and Technology
Gwinnett Technical College 1995 — 1996
Private Investigations Studies
Genesh Inc, DBA Burger King November 2013 - Present
Merry Maids January 2006 - October 2013
Panera Bakery and Café January 2004 - January 2006
Sydran Services Inc, DBA Burger King January 2001 - January 2004
Kerry Inc January 1999 - January 2001
Cormack Enterprises, DBA Burger King January 1990 - January 1999
Skills
Management, Training, Recruiting, Human Resources, Hiring, Budgets, Interviews, Sales, Temporary Placement, Customer Relations, Restaurants, Customer Service
Education
Kansas State University 1983 — 1987
Food Science
MidAmerica Nazarene University
B. A, Candidate, Management and Human Relations
Days Inn Hotel & Suites August 2015 - Present
Olive Garden May 2014 - August 2015
Merry Maids August 2012 - April 2014
Olive Garden October 2011 - October 2012
University of Wisconsin-Parkside April 2010 - May 2011
Wisconsin Women's Business Initiative Corporation February 2010 - February 2011
University of Wisconsin-Parkside September 2007 - December 2010
Skills
Social Media, Stage Management, Organizing, Event Planning, Social Networking, Facebook, Blogging, Marketing, PowerPoint, Event Management, Photoshop, Editing, Microsoft Office, Community Outreach, Microsoft Excel, WordPress, Graphic Design, Public Relations, Management
Education
Community College of Vermont 2015 — 2016
Associate of Science (A.S.), Business
University of Wisconsin-Parkside 2006 — 2011
Bachleor of Science, Business Management, Theatre Arts
New Berlin West High School 2002 — 2006
High School Diploma
Sava Energy February 2012 - Present
Mary Kay Inc. October 2013 - September 2014
Scentsy, Inc. January 2013 - January 2014
Merry Maids April 2012 - October 2012
PCA International April 1999 - April 2001
Skills
Customer Service, Time Management, Sales Presentations, Sales, Quality Management, Sales Management, Human Resources, Account Management, Business Development, health and safety..., Training, Purchasing, Small Business, New Hires, Quality Assurance, Environmental Policy, Management, Recruiting, Microsoft Office, Employee Training, Microsoft Excel, Petroleum, Supervisory Skills
Education
Capella University 2012 — 2014
Bachelor's degree, Marketing, 3.71 GPA
CCA 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Marketing, 3.24 GPA
Merry Maids May 2014 - August 2015
Venezias Pizzeria April 2008 - August 2012
Skills
Marketing, Customer Service, Microsoft Office, Marketing Strategy, Account Management, New Business Development, Sales Management, Social Media, Strategic Planning, Leadership, Advertising
Education
New Mexico State University 2012 — 2016
Bachelor’s Degree, Communication, General
The Matworks Company July 2015 - Present
Merry Maids April 2013 - June 2015
HBW Services January 2011 - April 2013
Capital Building Services January 2010 - January 2011
Eurest Services January 2005 - January 2011
Abbott January 2000 - January 2005
Lacosta Facility Services, Inc./LBR Consolidated January 1995 - January 2000
Gerson Restoration Services January 1995 - 1996
ABM Industries January 1994 - January 1995
A&R Janitorial Service, Inc January 1992 - January 1994
Skills
Facilities Management, Restoration, Profit Maximization, Personal Development, Operational Efficiency, Operations Management, Customer Engagement, Trend Analysis, Bidding Process, Start-ups, Strategic Financial..., Training, Building Maintenance, Commitment to Success, proud dad, Recruiting, Supervisory Skills, Coaching, Management, Contract Negotiation, Account Management, Team Building, Process Scheduler, Leadership, Project Planning, Human Resources, Customer Service, Contract Management, Payroll
Education
University of St Mary 2012 — 2014
Associate's degree, Human Relations Development and Theology
City Colleges of Chicago-Richard J Daley College
University of GTO
Massage Envy Spa February 2015 - Present
Natural Zing LLC September 2014 - January 2015
Merry Maids September 2012 - August 2014
Barwood Inc. February 2010 - September 2012
Skills
Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Sales, Training, Team Building, Time Management, Social Networking, Strategic Planning, Phone Etiquette, Multi-line Phone, Organizational Behavior, Skilled Multi-tasker, Professional Services
Education
Wheaton High School 2002 — 2003
Diploma, 12
Montgomery College
Business Administration and Management, General
Eckardt Electric Company March 2015 - Present
Subway May 2014 - June 2015
Merry Maids October 2014 - December 2014
Chicopee Woods Agriculture Center Concession Stand June 2012 - August 2014
Dairy Queen Grill & Chill December 2012 - January 2013
Skills
Management, Project Management, Accounting, Team Leadership, Leadership, Time Management, Event Planning, Teamwork, Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Event Management, Public Relations, Strategic Planning, Construction, Project Planning, Budgets, Analysis, McCormick, AutoCAD, Revit, Bluebeam, Shuretrack, Construction Management, Negotiation, Team Building, ComputerEase, pVault, Process Scheduler
Education
Kennesaw State University 2013 — 2018
Bachelor in Heavy Construction Management, Heavy Construction Management, Sophmore
Banks County High School 2011 — 2015
High School Diploma with emphasis on Technology, Computer Technology/Computer Systems Technology
ADP August 2012 - Present
Merry Maids October 2011 - July 2012
Papa Murphy's International April 2012 - June 2012
PGI Publication August 2011 - October 2011
Skills
ADP Payroll, EV5, Auditing, Analytical Skills, Projects, Time Management, Dependable Team Player, World Class Customer..., Oral & Written..., Works Well Under..., Natural Leader, Observant, Energetic Self-Starter, Microsoft Office, Windows & Mac operating..., Learning Quickly, Organization, Committment, Research, Employee Training, Phone Etiquette, Troubleshooting, Multi Tasking, Budgets, Leadership, Retail, Payroll, Training, Customer Service
Education
Everett Community College 2010 — 2011
Stanwood High School 2005 — 2009
HS Diploma
Borden Dairy Company May 2015 - Present
Borden Dairy Company February 2013 - May 2015
Impact Employment Solutions January 2010 - February 2013
Computer Sciences Corporation/DataTrac August 2008 - May 2009
Merry Maids November 2006 - December 2007
Computer Sciences Corporation/DataTrac August 2006 - November 2006
Cato Women’s Clothing August 2005 - November 2005
Lynn Camp High School August 2004 - May 2005
Save-A-Lot July 2004 - March 2005
SHOE SHOW, INC. June 2003 - June 2004
Skills
Hiring, Human Resources, Payroll, Customer Service, Management, Inventory Management, Sales, Forecasting, Retail, Process Improvement, Budgets, Purchasing, Operations Management, Time Management
Education
Capella University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration
University of the Cumberlands 2005 — 2008
Accounting/Education; Accounting; History
Lynn Camp High School 2002 — 2005
General Diploma
AirCool Mechanical Systems Inc January 2015 - Present
Jalor Professional Services August 2012 - December 2014
Combat Support Associate 2010 - 2011
Kraft Foods Group 2007 - 2009
Sell-Thru Services 2000 - 2007
Merry Maids 1982 - 1988
Skills
Budgeting, Communicator, Negotiation, Planning, Inventory Management, Microsoft Office, Excel, Problem Solving, Team Building, Account Management, Supervisory Skills, Word, Sales Management, Product Development, English, New Business Development, Forecasting, Supply Chain Management, Project Planning, Program Management, Team Leadership, Operations Management, Logistics, Budgets, Leadership, Training, Sales Operations, Sales, Human Resources, Process Improvement, Customer Service, Management, Strategy, Strategic Planning, Employee Relations, Coaching
Education
Greenville College 1980 — 2013
Spanish, Language Interpretation and Translation
LaSalle CL 2011 — 2011
Certificate, Project Management Professional
LaSalle CL 2011 — 2011
Certificate, Microsoft Project 2010
Greenville College 1976 — 1980
Business Adm and Spanish, Business
break of day mental health group February 2014 - Present
CN Brown May 2013 - February 2014
None May 2012 - September 2013
Van Da Graaf Painting September 2011 - January 2012
TD Bank Call Center August 2010 - May 2011
Alternative Services March 2008 - January 2010
Sandwich Artist February 2007 - October 2007
John F Murphy Homes August 1995 - June 2003
Merry Maids January 1994 - January 1995
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Public Speaking, Management, Leadership
Education
Kaplan University 2008 — 2010
degree, Business Administration
Wonderland Farms 1988 — 1990
Breeding & Barn Management, Equine
The Office of the Chief Technology Officer, Government of the District of Columbia February 2015 - Present
Franklin county children services March 2011 - July 2014
Merry Maids June 2010 - January 2011
James Cabell Library May 2008 - March 2010
Macy's April 2005 - June 2008
Skills
Finance, Financial Modeling, Financial Planning, Investments, Portfolio Management, Financial Services, Mutual Funds, Banking, Accounting, Corporate Finance, Financial Analysis, Risk Management, Leadership, Management, Project Management, Microsoft Office, Public Speaking, Research, Strategic Planning
Education
Mount Vernon Nazarene University 2013 — 2014
Master of Business Administration (MBA), Finance
Virginia Commonwealth University 2008 — 2010
Bachelor's degree, International Business
Northern Virginia Community College 2005 — 2008
AA, International Relations and Affairs
Casco Convenience Center (Sunoco) November 2011 - Present
Borland Gas & Grocery June 2011 - November 2011
Private in home care June 2011 - November 2011
Merry Maids June 2009 - June 2011
Macomb Family Services Inc June 2002 - May 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Budgets, Customer Service, Healthcare, Oil & Gas, Windows, Money Management, Cash Handling, Hiring, Communication, Computer Proficiency
Education
Baker College of Clinton Township 2013 — 2016
Associate's Degree, Surgical Technology/Technologist
Richmond High School 1999 — 2002
High School, General Studies
Mosaic United Methodist Church February 2015 - Present
Southern Cleaning Services May 2006 - Present
Merry Maids January 2002 - January 2003
The Home Depot March 2000 - May 2002
Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Microsoft Access, Public Speaking, Strong Communicator, Listening Skills, Organization Skills, Crew Scheduling, Employee Training, Employee Management, Team Leadership, Cash Handling, Cash Register, Daily Deposits, Problem Resolution, Customer Satisfaction, PowerPoint
Education
Augusta Technical College 2013 — 2015
Associate's degree, Business Administration Technology
Middle Georgia Technical College 2013 — 2013
Certificate, Computer Technology/Customer Service, 4.0
Manulife December 2014 - Present
Manulife Financial June 2013 - December 2014
John Hancock Financial Services June 2012 - June 2013
John Hancock Life Insurance Company (U.S.A.) February 2011 - June 2012
NSTAR May 2010 - December 2010
RuffaloCODY July 2007 - June 2010
NSTAR June 2009 - September 2009
NSTAR December 2007 - August 2008
Merry Maids July 2006 - July 2008
Northeastern University October 2005 - September 2007
Skills
Excel, Word, PowerPoint, Access, Outlook, Visio, Microsoft Office, WordPerfect, Crystal Reports, Lotus Notes, Spreadsheets, SQL, Photoshop, Visual Basic, VBA, Customer Service, MS Project, Internet Explorer, Windows, SPSS, SQL Server, Customer Relations, Data Entry, Documentation, Data Warehousing, Data Management, Statistics, Economics, SharePoint, Requirements Analysis, Business Analysis, Databases, Project Planning, Business Intelligence, Technical Writing, Process Improvement, Analysis, Troubleshooting, Data Modeling, Database Design, Business Process, Data Analysis, Quality Center, Team Leadership, Microsoft Excel, Software Documentation, Program Management
Education
Boston College 2012 — 2014
Master's Degree
Northeastern University 2005 — 2010
Bachelor of Science, Mathematics and Economics
Merry Maids February 1992 - Present
Things Remembered August 1988 - August 1989
Mrs. Fields Cookies April 1988 - October 1988
Skills
Small Business, Public Speaking, Customer Service, Coaching, Sales, Team Building, Strategic Planning, Event Planning, Customer Retention, Social Media, Account Management, Social Media Marketing, Leadership Development, Social Networking, Management, Leadership
Education
Illinois State University 1988 — 1991
Public Relations, Speech Communication
DisclosureSave NHD May 2015 - Present
American Home Shield July 2012 - May 2015
Century 21 Lad Realty August 2010 - July 2012
Merry Maids June 2003 - June 2010
Pinnacle Real Estate Group of Lake Tahoe 2006 - 2010
Deb Howard and Co January 2001 - January 2002
Accommodation Station July 1993 - December 1997
Skills
First Time Home Buyers, Investment Properties, Condos, Single Family Homes, Short Sales, Sellers, Buyer Representation, Residential Homes, REO, Relocation
Education
South Tahoe High School 1980 — 1984
Diploma
Cabrillo College
West Valley College
Business/Marketing/Fashion Design
Hogan Lovells September 2014 - Present
The Regulatory Group July 2014 - August 2014
Dain, Walker, Sobhani, & Nicoli, PLLC December 2013 - March 2014
George Mason University School of Law May 2013 - March 2014
DB Capitol Strategies June 2012 - January 2013
PJI Law, PLC June 2012 - August 2012
IOTA Club and Cafe June 2011 - September 2011
The Tombs (Clyde's Restaurant Group) September 2007 - May 2010
Merry Maids June 2009 - August 2009
Merry Maids June 2008 - August 2008
Skills
Westlaw, Legal Research, Legal Writing, Research, Public Speaking, French, Editing, Microsoft Office, Social Media, Microsoft Excel, PowerPoint, Microsoft Word, Lexis, Nonprofits, Legal Issues
Education
George Mason University School of Law 2010 — 2013
Doctor of Law (JD), Regulatory Law Concentration, Telecommunications Law Concentration
Georgetown University 2006 — 2010
Bachelor of Arts (B.A.), Government/Theology (Dual Major)
Office Depot July 2014 - Present
BeautiControl January 2011 - Present
DoubleTree by Hilton October 2014 - December 2014
Merry Maids June 2013 - March 2014
Bear Hugs & Love Daycare November 2009 - March 2013
Mesa State College Student Newspaper May 2011 - October 2011
Mesa State College July 2010 - October 2011
Express Employment November 2008 - December 2008
Serendipity Children's Center July 2008 - November 2008
OSI Collection Services August 2006 - December 2006
Skills
General Office Duties, Collections, Copy Editing, Multiline phones, Working With Children, Customer Service, Cashiering, Housekeeping, Mac OS X and Windows..., Microsoft Office Suite..., Adobe Creative Suite, HTML + CSS, JavaScript, Graphic Design, Data Entry, Adobe Acrobat, Mac, Typography, Advertising, Beauty Industry, Direct Sales, Social Media Marketing, Spa, Sales, Layout, Art, Social Networking, Time Management, Web Design, Photography, Event Planning, Graphics, Team Leadership, Image Editing, Business Cards, Logo Design, Marketing, Skin Care, Editing, Packaging, Public Relations, Cosmetics, Photoshop, InDesign, Marketing Communications, Illustrator, Creative Direction, Art Direction, Microsoft Office, Entrepreneurship
Education
The Art Institute of Pittsburgh-Online Division 2012 — 2013
Graphic Design
Mesa State College 2009 — 2011
Graphic Design
Colorado State University 2003 — 2004
Zoology
Barstow Community College 2002 — 2002
Certificate of Completion, CPR Training
Barstow High School 1999 — 2002
Diploma
LabCorp February 2015 - Present
Seniorcare of Alabama October 2014 - February 2015
Merry Maids March 2011 - December 2014
Skills
Typing, Microsoft Office, Vital Signs, BLS, CPR Certified, Venipuncture, Medical Billing, Medical Coding, EMR, EHR, CMA, Bloodborne Pathogens..., Medical Terminology, Medical Records, HIPAA, Phlebotomy, Data Entry, Healthcare
Education
Herzing University Online 2013 — 2014
Diploma, Medical Assistant, 3.81
Herzing University-Birmingham 2013 — 2014
Diploma, Medical Office Administration, 3.84
Maid Clean, LLC October 1991 - Present
Merry Maids October 1982 - June 1990
Rockland Federal Credit Union September 1977 - March 1983
Skills
Marketing Strategy, Marketing, Social Media Marketing, Account Management, New Business Development, Team Building, Start-ups, Sales Management
Education
Suffolk University - Sawyer School of Management 1983 — 1984
MBA
Merrimack College 1969 — 1973
BS, Marketing
Goose Creek Animal Clinic June 2008 - Present
Danger Run January 2008 - Present
Louisville Halloween July 2009 - Present
Louisville Veterinary Emergency and Specialty 2008 - 2008
Merry Maids October 2006 - November 2007
United States Army Reserve August 2000 - 2007
Skills
Survey Design, Subject Selection, Data Analysis, Employee Management, Peer Reviews, Public Speaking, Employee Conflict..., Training, Appointment Scheduling, Records Management, SPSS, Vtech, Website Content..., Microsoft Office, Data Entry, Invoicing, Conflict Resolution, Management, Customer Service, Microsoft Excel, Sales
Education
Colorado State University 2014 — 2016
Master of Applied Industrial/Organizational Psychology, Industrial and Organizational Psychology
Indiana University-Southeast 2006 — 2013
Bachelor of Science (BS), Psychology, GPA: 3.623
Ideal Shield March 2015 - Present
Ideal Shield February 2013 - April 2014
Ideal Shield March 2012 - February 2013
Dialogue Marketing 2006 - 2010
Merry Maids 2004 - 2006
Toys R Us 2000 - 2000
Skills
Customer Service, Team Building, Account Management, Call Centers, Team Leadership, Microsoft Office, Training, Data Entry
Education
Grand Rapids Community College 2002 — 2003
English, Computers, Art, Psychology
Muskegon Community College 2000 — 2001
Mass Media, Computers, Economics, English
Reeths-Puffer High School 1994 — 1998
Diploma, General, Photograpy, Mass Media, Creative Writing
Fairfield Middle School January 2015 - Present
Juniper August 2012 - Present
Merry Maids June 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Geogebra, Geometer's Sketchpad
Education
Miami University 2011 — 2015
Bachelor of Arts (BA), Mathematics
Miami University 2011 — 2015
Bachelor of Arts (BA), Secondary Education and Teaching
Lockton Companies July 1997 - Present
Merry Maids April 1988 - March 1997
Skills
Data Analysis, Workers Compensation, Insurance, Claims, Property & Casualty..., Risk Management, Commercial Insurance, Medical Case Management, Claim, Employee Benefits, Human Resources, Leadership, Casualty, Process Improvement, Workers' Compensation..., Claims Management, Management, Professional Liability, Liability, Legal Liability, Brokers, Training, Health Insurance, Commercial Lines, Underwriting, Umbrella Insurance, Disability Insurance, Claims Handling, Casualty Insurance
Education
Americana Academy 1982 — 1984
Cosmetology
Michigan State University
CWCP, Human Resources Management and Services
Merry Maids August 1992 - Present
Education
Binghamton University 1982 — 1984
Bachelor of Science
SUNY Cortland 1980 — 1982
Liberal Arts and Sciences/Liberal Studies
Wells Fargo January 2010 - Present
Citigroup May 2009 - January 2010
Merry Maids April 2008 - March 2009
Clearwire July 2005 - December 2007
Enterprise Fleet Services November 2000 - January 2005
American Express Financial Advisors March 2000 - November 2000
Skills
Telecommunications, Management, Selling, Business Development, Finance, Sales, B2B, Wireless, Analysis, Investments, Sales Operations, Small Business, Loans, Mortgage Lending, Customer Service, Sales Management, Team Building
Education
Bridgewater State University 1993 — 1997
B.S., Management, Finance
Boston Latin School 1979 — 1985
Targus January 2013 - Present
Centon Electronics January 2011 - January 2013
GNC October 2006 - September 2010
Hawker Beechcraft September 2009 - December 2009
Anaheim Ducks January 2009 - May 2009
Merry Maids August 2008 - December 2008
Skills
Account Management, Sales, Consultative Selling, New Business Development, Email Marketing, Leadership, Channel Sales, Distribution Strategies, Sales Presentations, Lead Generation, Marketing Strategy, Advertising, Product Launch, Trade Show Strategy, Management, Multi-channel Retail, Sales Management, Marketing, Sales Process, Direct Sales, Online Advertising, Retail Category..., Pricing
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2010
MBA, Marketing Communications
California State University-Long Beach 2002 — 2006
BS, Criminal Justice
California Culinary Academy April 2007 - Present
Merry Maids January 2005 - January 2007
Education
California Culinary Academy 2007 — 2008
Napa High School 1982 — 1984
high school diploma, all
Merry Maids February 2014 - August 2014
NJSEA April 2013 - February 2014
US Department of Energy(SAIC) September 2009 - September 2013
US Department of Energy(SAIC) April 2007 - September 2009
APEX February 2007 - April 2007
Multi National Corps February 2006 - October 2006
US Army July 2005 - February 2006
US Army July 2002 - July 2005
US Army December 2000 - July 2002
Skills
Active Directory, Microsoft Exchange, Security, System Administration, Servers, Troubleshooting, Technical Support, DHCP, Blackberry Enterprise..., Software Installation, Hardware, Software Documentation, SCCM, Office 2010, iPhone Support, Security Clearance, BMC Remedy, Information Assurance, Microsoft Office
Education
ECPI University 2015 — 2016
Associates, RN
Passaic County Community College 2013 — 2015
Nursing
DeVry University 2010 — 2011
Associates, Health Information Technology
insight to Execution August 2012 - Present
Merry Maids 2012 - Present
ServiceMaster Clean 1999 - 2012
ServiceMaster 1999 - 2012
Service Master 1999 - 2012
Terminix 1987 - 1992
Federal Express April 1976 - February 1984
Skills
Customer Retention, Sales Management, New Business Development, Team Building, Strategic Planning, Account Management, Customer Satisfaction, Marketing, Budgets, Customer Service, Sales, Operations Management, Small Business, Change Management, Management, Business Development, P&L Management, Marketing Strategy, Negotiation, B2B, Leadership, Training, Recruiting, Leadership Development, Coaching, Direct Sales, Insurance, Sales Operations, Contract Negotiation, Cross-functional Team..., Income Statement, Retail, Public Relations, Sales Process, Strategy, Business Planning, Entrepreneurship, Direct Marketing, Start-ups, Lead Generation, Cold Calling, Team Leadership, CRM, Online Marketing, Competitive Analysis, Advertising, Pricing, Business Strategy, Sales Presentations, Selling
Education
Northern Arizona University 1968 — 1975
Bachelor's degree, Marketing
Merry Maids August 2002 - Present
Mercury Marine August 2004 - April 2009
Westaff January 2001 - August 2004
Education
University of Phoenix 2005 — 2007
MBA, Business
University of Central Oklahoma 1998 — 2001
BA, Criminal Justice
Oklahoma State University 1995 — 1998
Sociology
Merry Maids OwnerLawnWorks1999 - 2003
Education
Franklin & Marshall College 1991 — 1995
Anthropology
Merry Maids December 2012 - March 2013
Kindercare Learning Center September 2011 - November 2012
Millennium Preschool August 2007 - December 2008
Skills
calling pharmacy for..., calling patients about..., taking patient vitals, patient documentation, Early Childhood..., Customer-focused Service, Early Childhood..., Childcare, Toddlers, Babysitting, Child Development, Preschool, Cashiering, Experience Working with..., Babies
Education
Kaplan University-Maine Campus 2013 — 2015
Associate's in Applied Sciences, Allied Health and Medical Assisting Services, GPA 3.5
Foothill College 1998 — 2000
Early Child Education
Creative Tent International, Inc. October 2013 - Present
Nor-Cal Products, Inc. August 2010 - November 2012
MDC Vacuum Products, LLC June 2009 - March 2010
A&N Corporation April 2002 - May 2009
THE CLINTON GROUP, INC April 1998 - March 2002
Merry Maids March 1994 - October 2000
WAL-STAF MANAGEMENT SERVICES, INC December 1995 - August 1997
US Navy April 1984 - March 1994
US Navy April 1984 - March 1994
Skills
Supply Chain Management, Manufacturing, Sales Management, New Business Development, Strategic Planning, Account Management, Contract Negotiation, Product Development, Continuous Improvement, Lean Manufacturing, Team Building, Product Management, Supply Chain, Program Management, Forecasting, Marketing Strategy, Process Improvement, Cross-functional Team..., Negotiation, Business Strategy, Team Leadership, Leadership, Management, Training, Strategy, Business Development, Operations Management, Project Management, Budgets, Sales
Education
Troy University 1990 — 1992
MSM, Management Administration
Maine Maritime Academy 1980 — 1984
BS, Nautical Sciences
Community Connections, Inc. November 2008 - Present
Konditori, LLC March 2008 - November 2008
Merry Maids April 2007 - April 2008
Company October 2005 - March 2007
Volt Information Sciences October 1998 - September 2005
Six Flags March 1997 - September 1998
Six Flags Magic Mountain 1986 - 1998
Six Flags February 1990 - March 1997
Six Flags February 1986 - January 1990
Skills
Training, Recruiting, Program Management, Organizational..., Human Resources, Management, Performance Management, Project Management, Budgets, Team Building, Policy, Customer Service, Operations Management, Staff Development, Strategic Planning, Leadership, Event Planning, Coaching, Microsoft Office
Education
California State University-Northridge 1986 — 1990
BS, Business Administration
University of Southern California 1985 — 1986
Computer Science, Math, Psychology
Meridian High School 1982 — 1985
High School Diploma
Ace Relocation Systems July 2015 - Present
Merry Maids February 2005 - July 2015
Merry Maids October 2007 - March 2009
Skills
Sales, Sales Management, Account Management, Customer Service, Cold Calling, Customer Satisfaction, Customer Retention, Leadership, Team Building, Marketing, Budgets, Coaching, Marketing Strategy, Microsoft Office, Training, Sales Operations, Time Management
Education
Illinois State University 2001 — 2003
Columbia College Chicago 1999 — 2001
Antioch Community High School 1995 — 1999
The Hartford April 2007 - Present
Ellen Tracy Dana Buchman April 2006 - August 2006
Merry Maids June 2005 - October 2005
Suburban Buick June 2003 - August 2004
Education
Northern Illinois University 2002 — 2006
BS, Textile Apparel & Merchandising
North Illinois University
Bachelor of Science, Textile
Citizens Bank December 2012 - December 2014
Steak n Shake June 2010 - December 2012
Aflac July 2007 - January 2010
Merry Maids January 2007 - July 2007
Chesapeake Veterinary Referral Services August 2005 - December 2006
Clinton Animal Hospital May 2004 - August 2005
Skills
Microsoft Excel, Project Management, Microsoft Word, Sales, Research, Budgets, Team Building, Account Management, Accounting, Financial Accounting, Accounts Payable, Accounts Receivable, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Support, Customer Experience, Microsoft Office, Management, Time Management, Operations Management, Teamwork, Team Management, Team Leadership, Financial Analysis, Direct Sales, Banking, Retail Banking, Mortgage Banking, E-commerce
Education
DeVry University 2008 — 2010
Bachelor of Science (B.S.), Technical Management Majoring in Accounting
Calvert High School 1996 — 2000
High School Diploma
Epic October 2014 - Present
Barriques September 2012 - September 2014
Jimmy John's September 2009 - October 2010
Merry Maids July 2008 - September 2009
Verizon Business June 2007 - March 2008
Northcentral Health Care Center August 2000 - June 2007
Skills
Restaurants, Food Service, Culinary Skills, Food, Food Safety, Menu Development, Catering, Hospitality
Education
Madison Area Technical College 2009 — 2012
Associate, Culinary Arts
VIPdesk Independent SchedulerGfKApril 2013 - Present
Merry Maids April 2007 - October 2008
Skills
Call Center, Outlook, Problem Solving, Word, Outstanding Customer..., Data Entry, Sales Process
Education
Georgia State University 2002 — 2006
Bachelor of Science, Psychology
rainbows and roses June 2011 - Present
Merry Maids June 1995 - Present
Education
naperville north high school 1986 — 1990
College of DuPage
Franklin Templeton Investments October 2012 - Present
Express Employment Professionals August 2012 - October 2012
Carter's OshKosh B'gosh February 2012 - April 2012
Merry Maids November 2009 - March 2010
Alorica October 2008 - July 2009
Skills
Microsoft Office, Time Management, Team Motivator, Handle Complaints, Train or Teach Others, Oraganization
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Technical Management, Hospitality Management
DeVry University
Bachelor, Hospitality Management
Fairchild January 2015 - Present
Fairchild September 2014 - Present
Fairchild Semiconductor November 2012 - August 2014
Fairchild Semiconductor April 2012 - October 2012
University of Southern Maine January 2011 - October 2012
University of Southern Maine May 2012 - June 2012
University of Southern Maine November 2010 - May 2011
Merry Maids March 2008 - August 2010
Education
University of Southern Maine - School of Business 2010 — 2013
Master of Business Administration (M.B.A.)
Mount Holyoke College 2003 — 2007
Bachelor's degree
Commonwealth Care Alliance December 2013 - Present
Haemonetics October 2012 - November 2013
Filterfresh Coffee Service July 2010 - January 2012
Gino's/ D'Angelo's,Inc October 2006 - October 2009
restaurants, LLC February 2001 - October 2006
Pizza Hut September 1992 - February 2001
Merry Maids January 1991 - January 1994
Zink Medical May 1992 - January 1993
Skills
Accounts Payable, Account Reconciliation, Bank Reconciliation, Journal Entries, Accruals, Accounting, Management, Corporate Finance, General Ledger
Education
Massasoit Community College 1993 — 1995
Massasoit Community College
Business Management
Merry Maids June 2012 - February 2013
Aflac October 2009 - February 2010
American Express Business Travel September 2007 - November 2008
Harris Teeter August 2006 - August 2007
Skills
Medical office..., 40 WPM, Patient Records, Medical Terminology, Filing, Data Entry, Telephone Skills, Customer Service, Administrative..., Microsoft Word, Fax, Microsoft Excel, Microsoft Office
Education
Guilford Technical Community College 2015 — 2019
Paralegal Technologies
Guilford Technical Community College 2011 — 2011
Certification, Medical Receptionist
Merry Maids March 2010 - October 2010
FairPoint Communications May 2009 - January 2010
Irwin Industrial Tools June 2008 - May 2009
Education
InterCoast Career Institute-South Portland 2010 — 2011
Licensed Practical Nurse
Stronghaven Farm August 2009 - Present
Merry Maids October 2011 - July 2012
Mike Ink/Yvette Francisco Dairy 2006 - 2009
Skills
Milk cows, push cows, run skidloader, Run Tractor and..., check and Treat cows
Education
Broome Community College 2009 — 2011
Associates, Liberal Arts
Tioga Central 1996 — 2009
Advanced Regents Diploma
Colorado Department of Revenue October 2012 - Present
[object Object] October 2012 - Present
Merry Maids 2009 - 2011
Skills
computer systems,..., Microsoft Office, Administrative..., Outlook
Education
Colorado Technical University-Online 2013 — 2015
Bachelor's in Healthcare Management
Colorado Technical University-Online 2011 — 2013
Associate of Science (A.S.), Health Administration Services, 3.9
KIDS FORLESS July 2011 - January 2012
Merry Maids September 2009 - November 2010
Skills
Customer Service, Cashiers, Stocking, Blood Collection
Education
City Colleges of Chicago-Richard J Daley College 2004 — 2005
GED, GED
Olympia College 2004 — 2005
MEDICAL ASSIATANT
Tan Lines LLC 2008 - 2012
merry maids August 2007 - June 2008
Skills
Customer Service, cashier, Photoshop Elements, illustrator, opening / closing, pos systems, Sales Management, Training, Sewer, Entertainment Industry, Food Service, Sales Process, Fashion Design
Education
Fashion Institute of Design & Merchandising 2010 — 2012
University of San Francisco 2009 — 2010
H&R Block January 2011 - Present
Merry Maids September 2005 - December 2011
Education
Central Virginia Community College 2007 — 2012
Administrative Support Technology
Walmart May 2006 - Present
Merry Maids September 2004 - March 2006
FujiColor Processing Inc. October 1997 - April 2004
Skills
Customer Service, Digital Photography, Housekeeping, Cashiering, Computer Proficiency, Photo editing, Proficient Typing Skills, Aseptic Technique, Pharmacy
Education
Anthem Institute-Las Vegas 2012 — 2013
Pharmacy Technician/Assistant
New Britain High School 1990 — 1993
High school diploma
Merry Maids April 2012 - Present
Burger King June 2008 - April 2012
Burger King February 2005 - June 2008
Skills
Managerial, Cash Management, Cashiering, Inventory Management, Customer Service, Customer Satisfaction, Deposits
Education
East Central College 2010 — 2012
Accounting and Business/Management
Grant Park High School 2005 — 2006
SKF USA February 2007 - Present
Bob Summeral Tire Company September 2000 - February 2005
Merry Maids November 1983 - December 1999
Skills
Organization, Customer Service, Materials, Purchasing, Accounts Payable, Logistics, Pricing
Education
Northern Illinois University 1974 — 1975
Bachelor of General Studies, American History (United States)
Larkin HS 1968 — 1971
Merry Maids October 2013 - December 2013
Neiman Marcus November 2012 - January 2013
CVS Pharmacy July 2011 - January 2013
Dollar Tree Stores June 2010 - September 2010
Skills
Microsoft Office, Data Entry, Customer Service, Cashiering, Cash Register, Telephone Skills, Time Management, Customer Satisfaction, Inventory Management, Inventory Control, Cpr Certified, Store Management, Retail Sales, Loss Prevention, Phone Etiquette, Merchandising, Retail, Teamwork
Education
Carrington College California-Pleasant Hill 2011 — 2011
Certificate, Medical/Clinical Assistant
Mount Diablo High school 2006 — 2010
Diploma, General
Titan Development July 2008 - Present
Titan Development & Invetsments 2008 - Present
Merry Maids September 2000 - October 2006
Skills
Workers Compensation..., Risk Management, Employee Relations, Employee Training, Employee Recruitment, ADP WorkforceNow, Workers Compensation, Employment Law..., Business Communications, Hospitality Industry, Safety Training Programs, Unemployment, Document Management
Education
Capella University 2010 — 2014
Bachelor of Applied Science (BASc), Human Resources Management and Services
Opinion Search November 2010 - Present
Adecco Group June 2013 - June 2013
Opinion Search September 2008 - October 2010
Merry Maids September 2009 - September 2009
Canadian Construction Association - Association canadienne de la construction September 2009 - September 2009
British High Commission, Dar es Salaam August 2009 - August 2009
Skills
Data Collection, Qualitative Research, Focus Groups, Customer Service, Quantitative Research, Online Research, Networking, Recruiting, Market Research, Performance Management, Human Resources, SAP, Employee Relations, Interviews
Education
Algonquin College of Applied Arts and Technology 2012 — 2013
Graduate Certificate, Human Resources Management, 2.73
University of Ottawa / Université d'Ottawa 2004 — 2008
Bachelor's degree, Sociology, 7.1
Algonquin College of Applied Arts and Technology 2003 — 2004
Certificate, Pre-human and community studies, 2.8
wal-mart optical November 2012 - Present
best western inn March 2012 - August 2012
merry maids April 2009 - March 2012
Skills
Customer Service, Employee Training, Optical Devices, Optical Materials, Optical Dispensing, Cash-handling, Telemarketing, Optical Pre-Testing, Frame Styling, Lensometry, Data Entry, Sunglasses, Time Management, Cashiering, Retail Sales, Appointment Scheduling, Medical Terminology, Sales, Merchandising, Contact Lenses
Education
National Career Education 2012 — 2013
Certificate in Optical Assisting
Self-employed August 2011 - Present
Merry Maids February 2010 - July 2011
Education
Rhema Bible Training College
Madison Area Technical College
GED, GED
D.Wheatly Enterprises November 2010 - November 2012
Double T Diner March 2008 - November 2010
Cappy Cleaners August 2005 - November 2008
Merry Maids May 2003 - May 2005
Skills
Customer Service, CPR Certified adult and..., Hospitality Industry, Microsoft Office, Microsoft Excel, Microsoft Word, ISO, Inspection, Equipment Maintenance, Cleaning, Clerical, Quality Assurance, Stocking, Organization, Sales Operations, People-oriented, Analytical Skills
Education
Harford Community College 2013 — 2013
Certificate of Attendance/Completion, Microsoft 2010, N/A
Enjoy CPR 2012 — 2012
CPR Certification, CPR, N/A
Kenwood High School 1998 — 2002
High School Diploma, Work and Family Studies, 9th thru 12th grades
Ricoh Americas Corporation March 2015 - Present
Ricoh Americas Corporation January 2014 - March 2015
Merry Maids July 2009 - January 2014
Skills
Customer Service, Customer Satisfaction, Time Management, Retail, Inventory Management, Sales Management, Microsoft Office, Microsoft Word, Microsoft Excel, Account Management
Education
Cardinal Stritch University 1998 — 2002
Bachelor's Degree, History
Merry Maids October 2009 - Present
Dollar Tree Stores April 2007 - December 2009
Discovery Point Child Development Center August 1998 - July 2007
Skills
Care for Elderly, Team Leadership, Residential Cleaning, Time Management, Customer Service, Sales, Cashiering, Retail Sales, Inventory Management, Retail, Office Cleaning, Childcare
Education
Georgia Gwinnett College 2005 — 2005
Associate of Arts (A.A.), Early Childhood Education and Teaching
Brookwood High School 1981 — 1982
Lowe's Home Improvement January 2007 - Present
Merry Maids January 2003 - January 2006
R.R. Donnelley & Sons April 1979 - May 2002
Skills
Customer Service, AS 400 Mainframe, 10 Key, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Dwight Township High School 1965 — 1968
Graduate, General
Joliet Junior College
Merry Maids August 2008 - Present
Education
Everest University-Tampa 2011 — 2013
Associate of Science (AS), Paralegal
Merry Maids February 2014 - Present
Rainbow International Restoration & Cleaning November 2013 - Present
Eclectic Inspirations June 2012 - Present
Integrity Restoration contents specialist January 2013 - November 2013
Albertsons market January 2003 - October 2012
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Research, Teamwork, Social Media, Public Speaking, English, Time Management, Teaching, Facebook, Public Relations, Outlook
Education
Argosy University Phoenix 2011 — 2014
Merry Maids August 2006 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Accounts Payable, Accounts Receivable, Scheduling, Marketing, Data Entry, Hands-on Training, Employee Training, New Hire Processes, Email Marketing, Problem Solving, Sales Operations, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Open Office, Closing Business, HTML Emails, Hair Cutting, Hair Styling, Hair Care, Hair Coloring, Hair Straightening, Managing Meetings, Leading Meetings
Education
Ivy Tech Community College 2014 — 2016
Associate's degree, Applied Science of Business Adminstration, 4.0
Lawrence North High School 2001 — 2005
3.7
Merry Maids 2013 - 2014
Walmart March 2002 - November 2011
Skills
Customer Service, Supervisory Skills
Education
Frederick Community College 2009 — 2012
Associate's degree, Business Management
merry maids September 2014 - Present
Mary Kay Idependent Consultant November 2013 - Present
Education
Harrisburg Area Community College
Self Employed July 2003 - Present
Self Employed July 2003 - August 2015
Head Start of Shawnee Mission, Inc. June 2014 - January 2015
Head Start of Shawnee Mission, Inc. November 2010 - June 2014
Merry Maids 2008 - 2010
Merry Maids March 2007 - February 2008
Alliance Data 2004 - 2007
Education
Donnelly College 2003 — 2004
Certificate, Computer and Information Sciences and Support Services