Money Management International
Industry: Non-profit
DescriptionMoney Management International is a United States network of non-profits that provide consumers with free credit counseling and education. In about 25 percent of its consultations, it helps consumers develop a debt management or repayment plan. Founder: Terry M. Blaney Founded: 1997 Number of employees: 1,030 (2012) Headquarters: Sugar Land, TX Type of business: 501(C)(3) Nonprofit Subsidiaries: Consumer Credit Counseling Service of Greater Atlanta,
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Money Management International Employees
Money Management International November 2014 - Present
GCDE January 2009 - October 2014
unemployed looking for Part time permanent 3 to 4 days a week 18 to 25 hours a week 2014 - 2014
MHPAC July 2007 - March 2011
DRW, January 2003 - December 2006
Skills
Strategic Planning, Customer Service, Volunteer Management
Education
Spokane Falls Community College 2014 — 2014
Career Transitions
Spokane Falls Community College 2014 — 2014
Certificate in Lean, Career Transistions
sonoma state 1990 — 1992
BA Psychology
Wyle Integrated Science and Engineering Group June 2015 - Present
Independent Consultant September 2014 - Present
Barrios Technology, LTD September 2004 - September 2014
Independent Database/Software Consultant 1994 - 2013
Amegy Bank (then Southwest Bank of Texas) June 2003 - May 2004
Money Management International December 2002 - May 2003
Apache Corporation February 2001 - December 2002
Dixie Chemical Co. 1996 - 2002
VitalThought (Meridianet at the time) June 2000 - February 2001
Apache Corporation 1998 - 2001
Skills
Virtual Reality, Oculus Rift, Unreal Engine 4, Blender, SketchUp, Linux, Linux scripting, Subversion, NetBeans, C++, Java, Ultimaker 3D Printer, MakerBot Dual Extrusion..., Software Requirements, Software Documentation, TurboCAD, Visual Basic, Oracle, Oracle PL/SQL..., Microsoft SQL Server, T-SQL Stored Procedures, SQLite, VBA, Tcl/Tk, Microsoft Access, Aerospace, System Design, Technical Writing, Paradox for Windows, Integration, Systems Engineering, Program Management, Project Management, Systems Design, SBIR Proposal Writing
Education
The University of Texas at Austin 1979 — 1983
Bachelor of Arts (B.A.), American History (United States)
PowerPay December 2012 - Present
Local Thunder June 2008 - November 2012
Money Management International January 2008 - June 2008
Night Light Lounge April 2004 - August 2007
Skills
Customer Relations, Communication, Relationship Management, Social Media Marketing, Blogging, Writing, Email Marketing, Microsoft Office, Photoshop, Small Business Marketing, Payment Card Processing, Budget Setting, Debt Management, Schedule Control, Inventory Management, Credit, Banking, Customer Service, Online Marketing, Marketing, Leadership, Customer Acquisition, SEO, Marketing Strategy, E-commerce, Strategic Partnerships, Sales Presentations, Sales, B2B, Lead Generation
Education
Portland State University 2001 — 2005
Bachelor of Applied Science (BASc), Biology, General
University of Southern Maine
University of Southern Maine
Ditech Financial LLC August 2015 - Present
Green Tree Servicing October 2014 - August 2015
Newbold Advisors/ nationstar July 2013 - November 2013
Newbold Advisors/Metlife August 2012 - March 2013
Saxon Mortgage March 2009 - August 2012
AT&T November 2008 - January 2009
Money Management international September 2007 - December 2008
Fidelity Investments January 2007 - November 2007
Skills
Microsoft Excel, Microsoft Word, Fiserv, Outlook Express, Citrix, PowerPoint, Lotus Notes, Msp, MSP430, LPS, AS400 system, Mortgage Lending, Bankruptcy, Loan Servicing, Mortgage Banking, LPS Desktop, HAMP, Credit Analysis, Default, Loans, Mortgage Servicing, Foreclosures, Financial Services, Access, Outlook, Financial Analysis, Data Entry, Loss Mitigation, Call Centers
Education
Haltom High 2001 — 2005
Diploma
University of North Texas
Radio television and broadcasting, Radio and Television
Tarrant County College
Radio and Television Broadcasting Technology/Technician
Money Management International August 2014 - Present
Fresh Start Church October 2012 - May 2014
Chase June 2011 - October 2012
Kaplan Test Prep March 2010 - January 2011
Berean Christian Church September 2006 - August 2009
Bank of America March 2004 - September 2006
Hollywood Video September 2001 - March 2004
Skills
Leadership, Public Speaking, Customer Service, Team Building, Expository Preaching, Oral & Written..., Youth Ministry, Sales, Theology, Biblical Studies, Problem Solving, Youth Mentoring, Employee Training, Management
Education
Reformed Theological Seminary 2015 — 2018
Master of Divinity (M.Div.), Theology/Theological Studies
Accenture/TMHP March 2015 - Present
Money Management International April 2005 - May 2014
GMAC Financial Services July 1998 - November 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Budgets, Data Entry, Time Management, Access, Call Centers, Team Building, Leadership, Strategic Planning, Management, Team Leadership
Education
San Jacinto College 1999 — 2001
None, Computer Science
South Houston High School 1992 — 1996
Diploma, General Studies
General Motors June 2015 - Present
Direct Energy August 2014 - October 2014
Money Management International 2012 - 2013
Skills
Microsoft Excel, Customer Service, Microsoft Office, HTML, Java, C++, C#, Linux System..., Apache, Microsoft Word, JavaScript, ASP.NET AJAX, SQL, Database Administration, Database Design, Web Applications, Presentations, Learning Quickly, System Administration, Windows, PowerPoint, Linux
Education
University of Houston Clear Lake 2011 — 2013
Bachelor of Science (BS), Computer Information Systems
San Jacinto College 2007 — 2011
Noble Iron September 2013 - July 2014
Nationstar Mortgage October 2011 - December 2012
Litton Loan Servicing March 2011 - October 2011
Money Management International February 2009 - June 2009
Harris County Juvenile Detention Center September 2008 - February 2009
Trout Trucking February 2007 - June 2008
S & B Engineers and Constructors, Ltd. November 2005 - February 2007
Cap Gemeni Energy May 2004 - November 2004
HomeGoods Stores September 2002 - November 2003
Enron February 2000 - December 2001
Skills
Management, Team Building, Operations Management, Account Management, Sales Management, Team Management, Negotiation
Education
University of Houston 1994 — 1995
Computere Science
Milby Senior High School 1989 — 1993
Metrolink September 2014 - Present
Texas Commission on Environmental Quality April 2013 - May 2014
Money Management International February 2013 - February 2014
Texas Land Conservancy May 2012 - January 2013
Association of Fish & Wildlife Agencies January 2011 - June 2012
Texas Commission on Environmental Quality October 2008 - December 2010
Hillary Clinton for President August 2007 - October 2008
Oxy May 2007 - August 2007
Oxy May 2006 - August 2006
Office of Congressman Lloyd Doggett December 2004 - May 2005
Skills
Natural Resource..., Air Quality, Policy Analysis, Public Policy Research, Environmental Policy, Writing, Legislative, Project Planning, Project Coordination, Marketing Communications, Fundraising, Government Relations, Energy Policy, Grants, Legislative Relations, Policy, Public Relations, Policy Research, Nonprofits, Grant Writing, Public Speaking
Education
The University of Texas at Austin - The LBJ School of Public Affairs 2006 — 2008
MPA, Public Affairs
The University of Texas at Austin 2002 — 2006
BA, Humanities
The University of Texas at Austin 2002 — 2006
BS, Communications
Trio Marketing September 2014 - Present
cPanel July 2014 - September 2014
Money Management International February 2014 - July 2014
Money Management International October 2012 - February 2014
Money Management International October 2005 - October 2012
Houston Interactive Marketing Association March 2007 - August 2008
Fogarty Klein Monroe The Company of Others September 2003 - October 2005
Fogarty Klein Monroe The Company of Others September 2003 - May 2005
JF Van Gilder Company June 2002 - August 2003
Skills
SEM, Web Analytics, Interactive Marketing, Marketing Strategy, Advertising, Marketing, Social Media, Digital Marketing, Marketing Management, Brand Development, Online Advertising, Project Management, Campaign Management, Media Planning, Marketing Research, Team Management, Blogging, Customer Relations, Creative Development, Non-profits, Web Development, Vendor Management, Data Analysis, Usability Testing, Online Social Networking, Landing Page..., Event Planning, Event Management, Customer Experience, Lean Startup, Lean Thinking, Agile Methodolgy, Program Management, Customer Engagement, Customer Acquisition, Branding Experience, Persona, Customer Satisfaction, Customer Service, Management, Scrum, Website Development, Team Leadership, Leadership, Certified Scrum Master..., Nonprofits, Agile Methodologies
Education
Stephen F. Austin State University 1998 — 2002
BA, Marketing
State of Louisiana September 2013 - Present
State of Louisiana August 2008 - Present
Money Management International July 2006 - August 2008
LA DOTD Federal Credit Union February 2004 - July 2006
Chef John Folse & Co. May 2001 - June 2006
Skills
Credit, Management, Loans, Portfolio Management, Data Entry, Government, Policy, Office Management, Research, Human Resources, Accounts Payable, Payroll, Employee Relations, Time Management, Accounts Receivable, Invoicing, System Administration, Outlook, Community Development, Public Administration, Administrative..., Customer Service, Program Management, Microsoft Word, Strategic Planning, Community Outreach, Public Speaking, Training, Microsoft Office
Education
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
EXIT Realty of Lubbock March 2014 - Present
Money Management International March 2008 - March 2014
Money Management International September 2004 - March 2008
American Bank of Commerce June 2003 - August 2004
Skills
Employee Training, Management, Finance, Team Building, Operations Management, Microsoft Office, Loans, Customer Service, Financial Analysis, Credit, Analysis, Time Management, Policy, Human Resources, Leadership, Outlook, Budgets, Strategic Financial..., Coaching, Personal Finance, Microsoft Excel, Marketing, Leadership Development, Sales, Recruiting, Public Speaking, Strategic Planning, Training, Training & Development, Credit Analysis, Social Media, First Time Home Buyers, Buyer Representation
Education
Texas Tech University 1996 — 2001
Bachelor of Science, Family Financial Planning
NextCare Urgent Care February 2014 - July 2015
Take Charge America, Inc. April 2013 - February 2014
Money Management International September 2012 - April 2013
Neighborhood Housing Services April 2012 - September 2012
Take Charge America, Inc. 2010 - 2012
Take Charge America, Inc. 2009 - 2010
RDB Management and Construction 2008 - 2009
RDB Management and Construction 2007 - 2008
Discover Financial Services 1998 - 2007
Skills
NICE, Microsoft Office, PowerPoint, Word, Excel, Project Coordination, Project Manager, Outlook, Credit Counse, Avaya, Supervisory Skills, Supervisory Experience, Public Speaking, Customer Service, Housing Counseling, Contact Center..., Budgeting, Merchant Services, Microsoft Excel, Nonprofits, Microsoft Word, Team Leadership, Quality Assurance, Team Building, Coaching, Process Scheduler, Program Management, Human Resources, Budgets, Performance Management, Training, Customer Satisfaction, Management, Time Management, Leadership, Credit, Accounting, Call Centers, Auditing, Process Improvement, Customer Retention, Employee Training, Project Management, Analysis, Strategic Planning, Customer Experience, Operations Management
Education
University of Phoenix 2001 — 2005
Bachelor of Science (B.S.), Business Management
AIG December 2013 - Present
Money Management International August 2007 - December 2013
DataX, Ltd. May 2007 - August 2007
United Space Alliance June 2004 - May 2007
University of Texas Medical Branch August 2005 - May 2006
USA Fastener Group September 2003 - June 2004
Worldwide Manufacturing August 1997 - August 2002
United States Marine Corps August 1993 - August 1997
Skills
SAS, SQL, SAS programming, Data Analysis, Data Quality, Statistical Data..., Statistical Modeling, Regression Analysis, Microsoft Excel, Business Analysis, Change Management, Databases, Statistics, Project Management, Leadership, Program Management, Team Building, Analysis, Management, Process Improvement
Education
University of Houston-Clear Lake 2003 — 2006
Master's degree, Statistics
University of Houston 2000 — 2003
Bachelor's degree, Mathematics
CVS Caremark Corporation April 2013 - Present
CVS Caremark Corporation January 2012 - April 2013
CVS Caremark Corporation December 2008 - December 2012
Money Management International August 2005 - December 2008
Union Tailoring Cleaners May 2003 - October 2006
Skills
Healthcare, Troubleshooting, Software Documentation, Cross-functional Team..., Process Improvement, Outlook, Team Leadership, Access, SharePoint, Visio, Call Centers, Leadership, Management, Vendor Management, Team Building, Business Analysis, Training, Change Management, Operations Management
Education
Rhode Island College 2004 — 2008
Bachelor of Science degree in Management, Operations Management and Supervision
Houston Galleria Project Managment Toastmasters July 2013 - June 2014
C/S Solutions, Inc. May 2010 - July 2013
Money Management International 2010 - April 2013
Attachmate, Corp. August 2006 - January 2009
NetIQ, Corp. July 2002 - July 2006
Pentasafe May 1999 - July 2002
Sperry-Sun Drilling Services 1996 - May 1999
Skills
C++, WinRunner, Mercury QuickTest Pro, SilkTest, Test Automation, QTP, Team Leadership, Software Testing Life..., Agile Methodologies, Testing, Quality Assurance, Automated Software..., Training, Software Development, CRM, Management, SDLC, Software Quality..., Test Cases, SharePoint, Quality Center, Manual Testing, Project Management, Automation, Software Documentation, Regression Testing, Scrum, Databases, Microsoft SQL Server, XML, Integration, Visio, Test Planning, System Testing, User Acceptance Testing, Software Project..., Leadership
Education
University of Houston 1985 — 1993
BS
DeVry Institute of Technology 1973 — 1975
AEET
Neighborhood Housing Services of Phoenix, Inc. September 2014 - June 2015
Take Charge America, Inc. April 2013 - June 2014
Chicanos Por La Causa March 2011 - April 2013
Marix Servicing, LLC September 2010 - 2011
Money Management International August 2008 - September 2010
Adecco Staffing, USA March 2008 - August 2008
Riverstone Residential Group July 2007 - February 2008
ACE Cash Express February 2005 - March 2007
Skills
Customer Service, Management, Housing Counseling, Bilingual-English/Spanis..., Real Estate, Banking, Call Center, Cash Handling Experience, Production, Professional, Sales
Education
Phoenix College
Law
MetLife April 2012 - August 2012
Money Management International February 2010 - March 2012
StudyPoint August 2009 - March 2012
Berlitz March 2007 - January 2009
The School of the Art Institute of Chicago 2009 - 2009
Skills
English, Teachers, Program Management, Finance, Public Speaking, Mandarin Chinese, Sewing / Fashion, Sales, Office Management
Education
Roosevelt University 2006 — 2007
BA, Sociology
Governor's Office of Homeland Security May 2010 - Present
Money Management International December 2008 - May 2010
Medical Center December 2005 - October 2007
University Hospitals and Clinic July 2002 - August 2005
New Orleans District Attorney Office June 1998 - June 2001
Skills
Microsoft Office 2010..., Government, Program Evaluation, Policy, State Government, Homeland Security, Data Analysis, Research, Economics, Government Procurement, Disaster Response, Emergency Management
Education
University of Phoenix 2002 — 2005
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Phoenix 2002 — 2005
Master, Business Administration
Southern University at New Orleans
Bachelor of Science, Computer Information Systems
Rushmore Loan Management Services LLC January 2014 - Present
National Bankruptcy Services, LLC January 2013 - November 2013
National Bankruptcy Services, LLC June 2012 - January 2013
Saxon Home Mortgage January 2011 - March 2012
Saxon Home Mortgage October 2009 - January 2011
Primerica July 2009 - October 2010
Coastal Chemical August 2008 - February 2009
Money Management International February 2006 - May 2008
Skills
Detailed Technical..., Microsoft Office, MSP, Fastrieve, CII, AS400, LPS Desktop, Portfolio Management, Due Diligence, Outstanding time..., Default, Subprime, Bankruptcy, Foreclosures, Mortgage Servicing, Loan Servicing, Risk Management, Loss Mitigation, Loan Modifications, Settlement, Vendor Management, Legal Management, Legal Support Services, Litigation Support, Trustee Assistance, Process Management, Report Manager, GSE, Research, Analysis, Escalations, Procedure Development, Special Projects, Financial Reporting, Financial Planning, Debt Consolidation, Financial Analysis, Escrow, New Hire Training, RESPA, FHA, FNMA, HAMP, Hazmat Operations, OSHA, Loans, Mortgage Banking, Mortgage Lending, Loan Origination, Insurance
Education
Tarrant County College 2010 — 2012
In Process, Business Administration and Management, General, 3.0
Burleson High School 1990 — 1992
Graduated, Basic, 2.5
Energy Transfer May 2014 - Present
The Jupiter Group July 2013 - April 2014
Universal American December 2012 - May 2013
YES Prep Public Schools April 2012 - November 2012
Money Management International December 2010 - March 2012
Mattress Firm July 2010 - November 2010
Perficient May 2007 - February 2010
Amerex Energy 2001 - 2007
Consolidated Services Corp September 1997 - April 2001
Triple Point Technology March 1997 - September 1997
Skills
SSRS, SSIS, Microsoft SQL Server, T-SQL, Business Intelligence, SSAS, SQL Server, Databases, SQL, PowerPivot, Documentation, Data Analysis, PowerView, Analysis Services, Performance Point, Data Warehousing, Entity Framework, Visual Studio, .NET, Cubes, Database Design, VB.NET, MVC, Requirements Analysis, C#, ETL, Architecture, Business Analysis, Programming, Disaster Recovery, Business Requirements, DTS, Optimization, Performance Tuning, Deployment, Analysis, Access, Integration, Problem Solving, Software Installation, Active Directory, ASP.NET MVC, Visual C#, SharePoint, OLAP, Microsoft Excel, Tableau Server, Tableau Desktop
Education
Stephen F. Austin State University 1979 — 1984
BS, Computer Science
Deer Park Senior High 1974 — 1979
High School, Music Performance, General
McLane Company, Inc. September 2014 - Present
McLane Company, Inc. May 2012 - Present
DISABILITY DETERMINATION SERVICES June 2007 - April 2013
Money Management International January 2006 - June 2007
Skills
Analysis, Budgets, Finance, Financial Analysis, Inventory Management, Leadership, Loans, Management, Microsoft Excel, Microsoft Office, PowerPoint, Purchasing, Selling
Education
Sam Houston State University 2001 — 2005
Bachelor of Science, Political Science
Accelera Solutions April 2013 - February 2014
Citrix September 2012 - February 2013
Accelera Solutions April 2011 - September 2012
CHRISTUS HEALTH August 2008 - April 2011
Money Management International November 2005 - August 2008
VeriCenter February 2005 - November 2005
Amegy Bank August 2001 - February 2005
Gulf Coast Regional Blood Center February 2000 - August 2001
Mayor Day Caldwell & Keeton February 1997 - February 2000
Skills
Citrix, Citrix Metaframe, Virtualization, Active Directory, VDI, Windows Server 2008, Windows Server, XenServer, Windows Server 2003, Cloud Computing, Citrix Certified..., Application..., Terminal Services, System Administration, Access Gateway, Provisioning, Windows 7, Servers, Windows, DHCP, Data Center, Xen, Microsoft Exchange, VMware, XP, SCCM, ITIL, AppSense, VMware ESX, vSphere, Hyper-V, Disaster Recovery, VMware vSphere, Citrix XenApp
Education
Southern Methodist University 1997 — 1999
Orlando Health July 2014 - Present
Money Management International December 2012 - October 2013
Money Management International February 2011 - December 2012
The Monitor December 2007 - October 2010
Penn State University May 2007 - August 2007
The Daily Collegian, Inc. January 2005 - May 2007
Skills
News Writing, Copy Editing, Blogging, SEO, Content Management, Email Marketing, Content Strategy, Social Media Marketing, Newsletters, SEO copywriting, Digital Copywriting, Sitecore, Adobe Creative Suite, Keyword Research, Strategic Content..., Content Marketing, Graphic Design, Personal Finance, Non-profits, Creative Writing, New Media, Copywriting, Web Content, Newspaper, AP Style, Social Media, Nonprofits, Media Relations, Press Releases, Facebook, Feature Articles, Proofreading, Web Content Management, Editorial, Corporate Communications, Journalism, WordPress, Strategic Communications, Headline Writing, Editing, Publications, Storytelling, Digital Media, QuarkXPress, Content Development, Online Journalism, YouTube, Social Networking, Speech Writing, Newspapers
Education
Penn State University 2003 — 2007
Communications, Journalism
Pinnacle Financial Strategies March 2012 - Present
Amegy Bank June 2011 - March 2012
Sterling Bank October 2007 - June 2011
Money Management International November 2005 - October 2007
Gulf Coast Regional Blood Center April 2001 - November 2005
American Red Cross October 1999 - March 2001
American Red Cross January 1999 - September 1999
Skills
Adult Education, E-learning, SharePoint, Microsoft Office, Curriculum Development, WebEx, Flash, Fireworks, Business Change..., Captivate, Instructional Design, Leadership Development, Organizational..., Mentoring, Coaching, PowerPoint, Change Management, Performance Management, Technical Writing, Strategic Planning, Problem Solving, Onboarding, Process Improvement, Employee Engagement, Word, Performance Improvement, Talent Management, Outlook, Needs Analysis, Blended Learning, Conflict Resolution, Career Development, Microsoft Word, E-Learning, Succession Planning, Team Building, Human Resources, Analysis, Learning Management..., Training Delivery
Education
University of Houston
Bachelor of Science, Health Education
Trio Marketing October 2014 - Present
Money Management International January 2013 - October 2014
Money Management International January 2011 - December 2012
Money Management International March 2008 - January 2011
Skills
Omniture, PowerPoint, Microsoft Word, Adobe Creative Suite, Marketing Strategy, InDesign, Social Media, Blogging, Social Media Marketing, Facebook, Google Adwords, Yahoo Search Marketing, SharePoint, Adobe Acrobat, Search Advertising, Advertising, Online Marketing, Web Analytics, SEM, Digital Marketing, PPC, Online Advertising, WordPress, Marketing, Marketing Communications, Analytics, Digital Media, Mobile Marketing, Digital Strategy, Multi-channel Marketing, Lead Generation, CMS, Landing Page..., Copy Editing, Web Content Management, Integrated Marketing, Market Research, Creative Direction, User Experience, Email Marketing, Copywriting, Newsletters, Google Analytics, Photoshop, Content Strategy, Interactive Marketing, SEO, Strategy, Social Networking
Education
The University of Texas at Austin 2003 — 2007
BS Advertising, Concentration in Business Foundations
Universidad de Granada
Language and Culture, Centro de Lenguas Modernas
The Cookson Company, Inc. August 2015 - Present
Universal Services of America 2012 - 2013
The Muller Company 2012 - 2012
Money Management International 2010 - 2012
Take Charge America, Inc. 2003 - 2010
Skills
Microsoft Office, Customer Service, Team Building, Training, PowerPoint, Leadership, Microsoft Word, Microsoft Excel, Social Media, Operations Management, Outlook, Social Networking, Research, Public Speaking, Process Improvement, Strategic Planning, Management, Coaching, Team Leadership, Negotiation, Financial Services, Time Management, Leadership Development, Finance, Marketing, Financial Planning, Analysis, Forecasting, Budgets, Risk Management, Teamwork
Education
Phoenix College
Associate of Science (A.S.), Dentistry
University of Alaska Fairbanks
Finance, General
The Flippen Group January 2015 - Present
Money Management International 2004 - January 2015
CDK Global 1996 - 2003
Skills
Vendor Management, Disaster Recovery, SharePoint, SDLC, Business Analysis, Business Intelligence, Data Warehousing, Process Improvement, IT Management, Data Center, Call Centers, Microsoft SQL Server, ITIL, Program Management, Change Management, Virtualization, Visio, Business Continuity, Project Management, Risk Management, Strategic Planning
Education
University of Houston
Aon Hewitt December 2011 - Present
Aon Hewitt July 2008 - November 2011
Centrinex April 2007 - October 2007
Money Management International March 2006 - March 2007
Skills
Microsoft Office, Lotus Notes, Workbench, SQL, Maestro, Advanced SQL, Business Analysis, Project Management, Problem Analysis, Operations Management, Health & Welfare..., FMLA, ERISA laws, Employee Benefits, 401k, Mergers & Acquisitions, HRIS Database Management, Open Enrollment, Training, Data Analysis, COBRA, Analysis, Call Centers, Service Delivery, Process Improvement, BPO, Management, Employee Engagement, HRIS, Performance Management, Vendor Management, Customer Service, Outsourcing, Benefits Administration, Human Resources, Employee Relations, Consulting
Education
University of Houston-Downtown 2013 — 2016
Bachelor’s Degree, Enterprise Information Systems
LoneStar College 2010 — 2012
Associate of Arts (AA), Business Administration, Management and Operations, 3.0
Money Management International January 2009 - Present
Skills
Credit Counseling, Financial Education, Loss Mitigation, Personal Finance, Credit, Credit Analysis, Money Management, Affordable Housing, Community Outreach, Call Centers, Client Counseling, Volunteer Management, Debt Management, Outlook, Research, Customer Service, Social Services, Time Management, Public Speaking, Microsoft Excel, Solution Focused, Microsoft Word, Mortgage Servicing, Strategic Planning, Customer Satisfaction, Relationship Management, PowerPoint, Team Building, Budgets
Education
Northern Arizona University 1995 — 2000
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Cholla High School 1991 — 1995
Lone Star College March 2015 - Present
Shea Writing & Training Solutions, Inc November 2013 - December 2014
Money Management International March 2014 - September 2014
Spring ISD August 2006 - October 2013
Spring ISD May 2012 - June 2013
Spring ISD July 2012 - December 2012
Spring ISD June 2007 - August 2011
ITT Technical Institute August 2010 - May 2011
Unicorn Press December 2003 - July 2005
Texas A&M University Press June 2003 - December 2003
Skills
Instructional Design, SharePoint, Curriculum Design, Articulate Studio, Microsoft Office, Classroom, Curriculum Development, Editing, Technical Writing, Instructional Technology, Staff Development, Microsoft Excel, Research, Customer Service, Microsoft Word, PowerPoint, Teaching, Copy Editing, K-12, Photoshop, Windows, English, Outlook, Wikispaces, HTML, Moodle, Public Speaking, Tutoring, Interviews, Differentiated..., Creative Writing, Educational Leadership, Classroom Management, Student Counseling, Elementary Education, Teacher Training, Lesson Planning, Educational Technology, Adobe Photoshop, Blackboard, Wikispace, Instructor-led Training, Training, E-Learning
Education
Lamar University 2010 — 2012
Master of Education (M.Ed.), School Counseling
Texas A&M University 1999 — 2004
Bachelor of Arts (B.A.), English Language and Literature, Creative Writing
University of St. Thomas (TX)
Master of Liberal Arts (MLA), Creative Writing
DePelchin Children's Center October 2014 - Present
Xerox September 2013 - September 2014
Xerox October 2011 - September 2013
Money Management International December 2007 - July 2012
Harris County District Clerk March 2007 - December 2007
Skills
Instructional Design, Captivate, Blended Learning, Needs Analysis, Instructor-led Training, Learning Management..., E-Learning, ADDIE, Adult Learning Theory, Organizational..., Learning Management, Performance Improvement, Adult Education, Coaching, Training, Articulate Suite, RoboHelp, Crystal Xcelsius, Adobe Presenter, Adobe Connect, Performance Consulting, SharePoint
Education
University of Houston-Clear Lake 2004 — 2006
MA, General Behavioral Science (Industrial/Organizational Psychology)
The University of Texas at Dallas 2002 — 2004
BA, Psychology
Government of District of Columbia, Dept. on Disability Services May 2015 - Present
District of Columbia, Dept. on Disability Services April 2013 - Present
Kaplan Higher Education January 2013 - April 2013
America Works Washington, DC July 2012 - January 2013
America Works January 2012 - January 2013
Toyota Financial Services January 2009 - January 2012
Toyota Financial Services January 2006 - January 2009
Money Management International January 2004 - January 2005
Money Management International January 2003 - January 2004
Ford Motor Credit January 2000 - January 2002
Skills
Applicant Tracking..., Recruiting, Human Resources, Onboarding, Talent Acquisition, Management, Program Management, Employee Benefits, Finance, Team Building, Leadership, Interviews, Training, Payroll, Strategic Planning, Budgets, Customer Service, Community Outreach
Education
University of Maryland University College 2012 — 2014
Master of Science (M.S.), Human Resources Management and Services
University of Maryland University College 2012 — 2014
Master of Science; Bachelor of Science; Master of Science, Human Resources; Business/HR Management; Human Resources
University of Baltimore 2008 — 2012
Bachelor of Science (BS), Human Resources Management and Services
Baltimore City College High School 1992 — 1996
Bachelor of Science; Liberal Arts Diploma and State Wide Diploma, Business/HR Management
Eastern Maine Development Corporation January 2015 - Present
Money Management International 2005 - January 2015
Money Management International 2005 - January 2015
Money Management International 2005 - January 2015
Manpower Office Professionals 2000 - 2005
Skills
Coaching, Customer Service, Credit, Recruiting, Team Building, Budgets, Call Center, Employee Relations, Customer Satisfaction, Leadership, Outlook, Microsoft Excel, Call Centers, Training, Team Leadership, Public Speaking, Nonprofits, Strategic Planning, Fundraising, Public Relations, Performance Management, Process Improvement, Community Outreach, Leadership Development, Human Resources, Sales, Program Management, Research, Management, Marketing, Credit Counseling, Project Management
Education
University of Maine at Farmington
Vice Software, LLC February 2013 - Present
Headspring Systems October 2011 - February 2013
Sogeti February 2011 - October 2011
Charles Schwab February 2010 - February 2011
Money Management International 2009 - February 2010
Entrance Software 2008 - 2009
Ion, inc. (previously called Input\Output) June 2007 - November 2008
6 Foot Studios August 2006 - January 2007
NetIQ July 2004 - July 2006
Idea Integration 2002 - 2004
Skills
AngularJs, ReactJs, NodeJs, .NET, Amazon Web Services..., Twitter Bootstrap, ASP.NET MVC, WCF, Design Patterns, C#, WPF, Unit Testing, Agile Methodologies, LINQ, Software Development, WinForms, JavaScript, jQuery, Object Oriented Design, Enterprise Architecture, SQL, XSLT, Leadership, ASP.NET, Software Design, Silverlight, Architecture, SOA, XML, Software Architectural..., ADO.NET, NHibernate, Microsoft SQL Server, XAML, KnockoutJs, NServiceBus, Windows Presentation..., Sliverlight, Windows Communication..., C# and .Net CLR, Threading, Preformance Tunning, Presentation Patterns, EAA Patterns, GOF Design Patterns, HTML, JSON, Mentoring and Training..., Continuous Delivery, Entity Framework
Education
University of Houston 1994 — 1999
BA, Computer Science, Science Option with Math Minor
American Red Cross Silicon Valley Chapter March 2009 - July 2010
Villages at Moffett November 2008 - July 2010
Wells Fargo Bank October 2005 - February 2007
Money Management International January 2003 - July 2006
Southwest Federal Credit Union September 2002 - September 2005
GT Instruments October 2000 - May 2002
Bank of America December 1997 - May 2000
Education
University of Phoenix 2007 — 2010
Pinnacle Capital Mortgage April 2010 - Present
Sierra Pacific Mortgage December 2008 - April 2010
Money Management International December 2008 - December 2008
Home Loan Network Corporation 2008 - 2008
Education
University of Maryland University College 1990 — 1993
Bachelor of Science, Business Management
University of Washington 1986 — 1988
Money Management International 2000 - Present
Frost Mortgage June 1996 - November 1999
Norwest Financial August 1992 - July 1996
Education
Texas Tech University 1987 — 1992
Money Management International 2007 - 2013
Paychex November 2004 - May 2007
Skills
Microsoft Word, Microsoft Excel, Data Entry, Spacial Relations, Color Schemes, Creative Problem Solving, Organization &..., Customer Service, Financial Analysis, Credit Analysis, Mathematics, Interpersonal..., Efficiency, Teamwork, Budgets, Creative Writing, Microsoft Office, Payroll, Public Speaking, Social Media, Time Management
Education
University of Massachusetts Lowell 2015 — 2017
Bachelor of Liberal Arts, Art History and English Literature
Middlesex Community College 2014 — 2015
Associate of Arts and Sciences (AAS), Fine Arts
Northern Essex Community College 1998 — 1999
Psychology
Roanoke Regional Chamber of Commerce September 2013 - May 2015
Kissito Healthcare International May 2013 - August 2013
Money Management International January 2009 - June 2011
Skills
Public Speaking, Politics, Economics, Research, Public Policy, Nonprofits, Data Analysis, Spanish, Stata, Higher Education, Analysis, Statistics, SPSS, International Relations, Fundraising, Microsoft Word, Customer Service, Microsoft Excel, Leadership, Event Planning, Management
Education
Roanoke College 2010 — 2013
Bachelor's degree, Economics
American Airlines/US Airways April 2010 - Present
US Airways February 2007 - April 2010
Synergy Home Care 2006 - 2007
Cold Stone Creamery 2005 - 2006
money management international 1995 - 2005
consumer credit counseling services 1995 - 2005
MMI 1995 - 2005
CCCS 1995 - 2005
Skills
Leadership Development, Instructional Design, Training, Training Delivery, Instructor-led Training, Program Management, Program Development, Program Facilitation, Workshop Facilitation, Facilitators, Training Facilitation, Learning Management, Distance Learning, Blended Learning, Organizational Learning, Experiential Learning, ADDIE, Generational Differences, Interaction Styles, Internal Communications, Communication styles, Employee Engagement, Employee Handbooks, Employee Training, Employee Surveys, Employee Recognition, Curriculum Design, Curriculum Development, Curriculum Assessment, Management, Needs Analysis, Human Resources, Operations Management, Facilitation, Team Building
Education
Apollo High School
University of Phoenix
BSBM, Business Management
University of North Texas August 2011 - Present
Money Management International October 2007 - August 2013
JPMorgan Chase September 2006 - September 2007
Skills
Human Resources, Retention Strategies, Succession Planning, Evaluation, Dual Focus, Team Building, Team Leadership, Call Centers, Microsoft Word, Teamwork, Public Speaking, PowerPoint, Data Entry
Education
University of North Texas 2011 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
Tarrant County College 2004 — 2008
Associate of Arts (AA), Business Administration and Management, General
Home Health, Inc. February 2015 - Present
Trout River Lumber, L.L.C. July 2014 - October 2014
The Farmville Herald April 2010 - July 2014
PepsiCo - Frito Lay March 2002 - January 2009
Educational Credit Management Corporation October 2001 - March 2002
Money Management International April 1997 - July 2001
Skills
Forecasting, SAP, Financial Analysis, Sarbanes-Oxley Act, Account Reconciliation, PowerPoint, P&L, Time Management, Human Resources, QuickBooks, Team Leadership, Auditing, Analysis, Training, Account Management, Team Building, Employee Relations, Cash Flow
Education
Strayer University (VA) 2011 — 2015
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Southside Virginia Community College 1988 — 1991
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Texas Ear, Nose & Throat Specialists, PA 2014 - Present
The Art Institute of Houston 2012 - Present
Texas Medical Center Library 2010 - 2014
NexLevel Construction 2007 - 2010
Money Management International 2003 - 2007
Money Management International 1997 - 2003
Skills
Program Management, Process Improvement, Risk Management, Project Management, Strategic Planning, Teaching, Analysis, Team Leadership, Leadership Development, PowerPoint, Leadership, Management, Operations Management, Public Speaking, Research, Human Resources, Microsoft Office, Project Planning, Budgets, Microsoft Excel, Customer Service, Recruiting, Access, Data Analysis, Management Consulting, Team Building, Nonprofits, Coaching, Training, Community Outreach, Employee Relations, Employee Training, Higher Education, Staff Development, Fundraising, Organizational..., Event Planning, Social Networking
Education
Texas A&M University
MBA
Houston-Galveston Area Council October 2009 - Present
Money Management International August 2003 - October 2009
WorldCom 1997 - 2003
Skills
Credit, Transportation, Environmental, Microsoft Office, Government
Education
Texas Southern University 2005 — 2008
Masters, Business Administration
Texas Southern University 2000 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Money Management International October 1993 - Present
Skills
Call Center, Supervisory Skills, Program Management, Customer Service, Change Management, Team Building, Process Improvement, Risk Management, Budgets, Customer Satisfaction, Call Centers, Microsoft Office, Leadership, Microsoft Excel, Team Leadership, Strategic Planning, Training, Coaching, Leadership Development, Operations Management, Credit, Operational Efficiency, Staff Development, Partner Management, SharePoint, Access, Analysis, Vendor Management, Banking, Business Analysis, Management, Microsoft Word, Outlook, Organizational..., Performance Management
Education
Tarrant County College
Examiner.com October 2010 - Present
Money Management International January 2008 - August 2010
Grace House of New Orleans May 2006 - June 2007
Education
Thunderbird School of Global Management 1974 — 1975
MBA, Business
University of North Alabama 1964 — 1968
BA, English
IT Convergence December 2014 - Present
IT Convergence December 2013 - June 2014
Money Management International January 2010 - November 2013
Texas Christian University June 2012 - May 2013
Indico Corporation June 2006 - November 2009
Hurst Police Department April 2004 - June 2006
Forest Hill Police Department July 2000 - April 2004
Skills
Technical Writing, Microsoft Office, Troubleshooting, Customer Service, English, Academic Tutoring, Grammar and Editing, Microsoft Suite, Writing, Situational Leadership, Organizing, Help Desk, Documentation, Technical Support, Software Documentation, Microsoft Word, Editing, Help Desk Support, Training, Microsoft Excel, Supervisory Skills, Quality Assurance, Community Outreach, Nonprofits, Team Leadership, Access, Teaching, Team Building, Leadership Development, Leadership, Public Speaking, Call Centers, Outlook, Visio, Instructional Design, Human Resources, Teamwork, Staff Development, PowerPoint, Administration, Conflict Resolution, Data Analysis, Creative Writing, Higher Education, Proofreading, Blogging, Facebook, Time Management, SharePoint, Government
Education
Texas Christian University 2014 — 2016
Master of Arts (MA), Criminal Justice
Texas Christian University 2010 — 2013
Bachelor of Arts (B.A.), English, 3.8
Tarrant County College 2008 — 2011
None, English
HALTOM HIGH SCHOOL 1991 — 1995
High School Diploma, Honors/Regents High School/Secondary Diploma Program
University of the Incarnate Word® February 2014 - May 2015
Manpower May 2014 - July 2014
Goodwill Industries of South Texas, Inc. June 2013 - August 2013
Money Management International February 2008 - May 2012
St. Andrew's Episcopal Church March 2006 - May 2012
Skills
Customer Service, Management, Microsoft Word, Research, Microsoft Office, PowerPoint, Microsoft Excel, Teamwork, Data Entry, Public Speaking, Microsoft Outlook, Academic Tutoring, PCR, Animal Behavior, Genetics, Immunology, Microbiology
Education
University of the Incarnate Word 2012 — 2015
Bachelor of Arts (B.A.), Biology/Biological Sciences, General
Tarrant County College 2010 — 2012
General Studies
KeyPoint Government Solutions January 2013 - Present
Panera Bread September 2011 - December 2012
CACI August 2010 - March 2011
Money Management International November 2009 - July 2010
Miriam Hospital September 2006 - August 2009
South Shore Mental Health Center January 2008 - May 2009
Skills
Credit, Counseling, Customer Service, Budgeting, Budgets, Psychotherapy, Training, Public Speaking, Interviews, Government, Team Building, Leadership, Investigation, Background Checks, Strategic Planning, Policy, Private Investigations
Education
Rhode Island College 2001 — 2006
Bachelor of Arts (BA), Psychology
Money Management International December 2013 - Present
Precision Task Group April 2013 - December 2013
Service Corporation International September 2011 - April 2013
Costco Travel April 2008 - September 2011
Virtuoso October 2007 - April 2008
Microsoft / TekSystems May 2007 - October 2007
Mercent Corporation October 2006 - December 2006
i-mate Development October 2005 - October 2006
LexisNexis CourtLink January 2001 - July 2005
LexisNexis CourtLink November 1998 - January 2001
Skills
Windows, Storage, F5 BigIP, VMware, HP Proliant, ADFS 2.0, System Monitoring, CISSP, PCI DSS, Virtualization, Information Security..., Application Security, Microsoft Exchange, Cisco Technologies, Microsoft SQL Server, Active Directory, Firewalls, Windows Server, VPN, SharePoint, VMware ESX, NetApp, Storage Area Networks, Servers, Management, Networking, Data Center, Netbackup, Powershell, Cloud Computing, Network Administration, Troubleshooting, Network Security, Citrix, DNS, Microsoft Technologies, IT Operations, vSphere, Hyper-V, VMware Infrastructure, SAN, IIS, System Deployment
Education
University of Washington 2004 — 2004
M.S.I.S Program
University of North Texas 1996 — 1998
B.A.A.S, MultiMedia; Radio, TV, & Film
Dallas Zoo August 2015 - Present
Dallas Zoo November 2012 - Present
Downtown Aquarium August 2011 - December 2011
Money Management International September 2006 - June 2009
Skills
Animal Behavior, Animal Husbandry, Animal Training, Animal Welfare, Nonprofits, Public Speaking, Research, Program Evaluation, Ecology, Microsoft Office, QuickBooks, Prezi
Education
University of North Texas 2009 — 2011
Bachelor of Science (B.S.), Applied Behavior Analysis
Tarrant County College
Associates
Money Management International 2014 - Present
Money Management International 2013 - 2014
Money Management International 2006 - 2013
Money Management International 2004 - 2006
Money Management International 2003 - 2004
Money Management International 2002 - 2003
Kinder Morgan 1985 - 2001
Skills
Training, Instructional Design, Newsletters, Sales, Research, Customer Service, Quality Assurance, Business Strategy, Public Speaking, Process Improvement, Project Management, Call Centers, Leadership Development, Coaching, Leadership, Team Building, Management, Change Management, Strategic Planning
Education
Norwich University 2007 — 2009
MBA
Baker College 1998 — 2000
Business Administration
Thornton Steel LLC January 2015 - Present
Thornton Steel LLC January 2012 - Present
North Central Texas Council of Governments September 2007 - September 2011
Community Learning Center June 2007 - September 2007
Money Management International September 2006 - June 2007
Metro Code Analysis July 2002 - August 2006
Skills
Research, Management, Customer Service, Outlook, Microsoft Excel, FabTrol MRP, Administrative..., Event Planning, Training, Employee Training, Team Building, Public Speaking, Purchasing, Accounts Payable, Invoicing, Inventory Management, Interviews, Process Improvement, Fundraising, Policy
Education
Tarrant County College
Business, Small Business Management
Camden Property Trust August 2015 - Present
LyntonWeb April 2014 - August 2015
LyntonWeb July 2013 - April 2014
Money Management International May 2009 - July 2013
Money Management International June 2012 - August 2012
North Coast Church May 2008 - May 2009
Skills
Social Media, Online Marketing, Social Media Marketing, Blogging, Marketing, Facebook, SEO, HubSpot, Email Marketing, Google Analytics, Lead Generation, WordPress, Marketing Communications, Event Planning, Budgets, Content Marketing, Market Research, Newsletters, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Adobe Acrobat, Personal Finance, Creative Writing, Nonprofits, Press Releases, Leadership, Research, Management, Adobe Creative Suite, Inbound Marketing, Landing Pages, Eating an entire pizza..., Project Management, Marketing Strategy, Non-profits, Public Speaking, Social Networking, Web Content, Content Strategy, Content Writing
Education
University of Houston 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
University of Houston
Bachelor of Business Administration (B.B.A.), Marketing
Money Management International May 2015 - Present
ServerMonkey.com, LLC February 2014 - 2014
QualSpec July 2013 - November 2013
NExT Schlumberger July 2012 - June 2013
Skills
Marketing Communications, Photoshop, Copywriting, SEO, Corporate Communications, Digital Marketing, Social Media Marketing, Marketing, CRM, HTML, Google Adwords, Graphic Design, Illustrator, InDesign, WordPress, MailChimp, Magento, Email Marketing, Corporate Blogging, Content Strategy, Content Management, Brand Development, Salesforce Administrator, Public Relations, Corporate Branding, B2C marketing, B2B Marketing, Publishing, Research, Web Content Management, Customer Service, Windows
Education
Sam Houston State University 2003 — 2007
Bachelor of Arts (B.A.), Mass Communication/Media Studies, Public Relations, Marketing
Westwood College 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Graphic Design and Multimedia
Axiall Corporation April 2015 - Present
Louisiana Army National Guard January 2002 - Present
Lofton Staffing Services March 2015 - April 2015
Money Management International January 2010 - March 2015
Skills
Management, Loans, Leadership, Human Resources, Sales, Customer Service, Team Building, Cold Calling, Coaching, Account Management, Underwriting, Call Center, Mortgage Lending, Program Management, Troubleshooting, Process Safety
Education
River Parishes Community College 2014 — 2015
Associate’s Degree, Applied Sciences - Process Technology
Southeastern Louisiana University 1995 — 1997
Associates, Business Management
Money Management International November 2012 - September 2014
Novadebt June 2007 - April 2011
Household Finance February 2005 - May 2007
Education
San Diego Mesa College
Business/Managerial Economics
Halliburton June 2015 - Present
Dril-Quip May 2014 - August 2014
Money Management International January 2012 - July 2013
Makassed Houssam Eddine Hariri High School September 2006 - June 2011
Skills
Engineering, Manufacturing, Communication skills, Project Management, Subsea Engineering, Teamwork, MathCAD, Mathematica, Training, Project Engineering, Deep Riser
Education
University of Houston 2014 — 2015
Master's Degree, Mechanical Engineering
Beirut Arab University
Bachelor of Science, Mathematics
CyraCom September 2014 - Present
American Cancer Society, Inc. October 2007 - August 2014
Big Brothers Big Sisters of America August 2006 - September 2007
Money Management International March 2003 - April 2006
MCI/WorldCom September 1998 - March 2003
Exportsol September 1993 - April 1998
Skills
Community Outreach, Customer Service, Microsoft Excel, Public Speaking, Volunteer Management, Event Planning, Public Relations, Fundraising, PowerPoint, Editing, Social Media, Nonprofits, Strategic Planning, Microsoft Word, Event Management, Microsoft Office, Grant Writing, Sales
Education
The University of Texas at Austin
Certificate, Effective Strategies for Succeeding in the Workplace
Universidad Anáhuac
Bachelor of Education (B.Ed.), Education
Money Management International June 2012 - Present
Effex Management Solutions April 2015 - August 2015
Ignite Restaurant Group December 2014 - April 2015
Spring ISD August 2010 - June 2012
CANEY CREEK HIGH SCHOOL August 2009 - June 2010
HUDSON HIGH SCHOOL July 2006 - August 2009
Skills
Train the Trainer, Soft Skills, Business Writing, Instructional Design, E-Learning, Instructor-led Training, Curriculum Design, Adult Education, Captivate, Curriculum Development, Classroom, Distance Learning, Educational Technology, Instructional Technology, Staff Development, Technical Writing, Coaching, Adult Learning Theory, Training, Blended Learning, ADDIE, Job Aids, Employee Training, SnagIt, Leadership Development, Articulate Studio, RoboHelp, Adobe Acrobat, Program Development, Training Delivery, Learning Management, Needs Analysis, Learning Management..., Leadership, Teaching, Team Building, Management
Education
Stephen F. Austin State University 2005 — 2010
Master of Education, Educational Leadership (2010)
Stephen F. Austin State University 2005 — 2010
Bachelor of Arts; continued, Applied Science, Human Services and English (2006)
Money Management International April 2013 - Present
AARP Tax Aide Program January 2011 - Present
Cutwater Asset Management (formerly MBIA Asset Management) February 1990 - July 2010
NAC Reinsurance Corp. August 1986 - February 1990
Kraft General Foods August 1982 - August 1986
Skills
Tax, Personal Finance, Investment Management, Investment Strategies, Investments, Asset Allocation, Financial Analysis, Portfolio Management, Financial Literacy..., Accounting
Education
The University of Chicago - Booth School of Business
MBA, Finance and Accounting
University of Pennsylvania - The Wharton School
BS, Economics and Finance
ACN November 2013 - Present
Money Management International October 2006 - Present
Time Warner Cable February 2006 - October 2006
Verizon Wireless October 2000 - December 2005
Skills
Microsoft Word, Microsoft Excel, Budget Process, Inventory Control, Customer Oriented, Customer Satisfaction, Customer Service, Telephony, PowerPoint, Debt Management, Customer Retention, Analysis, Technical Support, Networking, Troubleshooting, Training, Change Management
Education
Universidad de Puerto Rico 1981 — 1994
Bachelor of Applied Science (BASc), Psychology
Money Management International July 2008 - Present
Skills
Instructional Design, E-Learning, Leadership Development, Staff Development, Blended Learning, Curriculum Development, Research, Curriculum Design, Organizational..., Grant Writing, Public Speaking
Education
Seton Hall University 2002 — 2004
Master of Arts (M.A.), Education
Villanova University 1995 — 1998
Bachelor of Arts (B.A.), English Language and Literature, General
Money Management International December 2009 - Present
Becca Battistelli LMT June 2005 - Present
Skills
Bodywork, Relaxation, Deep Tissue Massage, Healing, Reiki, Reflexology, Chair Massage, Trigger Point Therapy, Holistic Health, Myofascial Release, Pain Management, Aromatherapy, Wellness, Swedish, Therapeutic Massage, Foreclosures
Education
Phoenix Therapeutic Massage College 2004 — 2005
Assiciates Degree, Therapeutic Massage/ Chiropractic Assistant
Phoenix College 2000 — 2002
Health Care, Health Care/ Therapeutic Massage
Valley Lutheran High School 1984 — 1988
HS Diploma, College Preparatory
N/A January 2013 - Present
Saxon June 2009 - May 2012
Saxon Mortgage June 2009 - May 2012
Money Management International October 2006 - March 2008
Skills
* Complete..., Research, Escalation, Litigation Support, Legal Support, Legal Research, Portfolio Management, Financial Reporting, Project Implementation, Trustee assistance, Escrow, Loss Mitigation, Mortgage Lending, Loan Modifications, Mortgage Banking, Mortgage Servicing, Default, Legal Assistance, Loan Servicing, Bankruptcy, Foreclosures, Residential Mortgages, LPS Desktop, Mortgage Underwriting, Loan Origination, HAMP, LPS, FDCPA, FHA, Legal Documents, Short Sales, RESPA
Education
Tarrant County College 1999 — 2002
Paschal High School
Diploma
Mann Eye Institute and Laser Center May 2010 - October 2014
Texas Southern University March 2009 - November 2009
Providus November 2007 - April 2008
Money Management International October 1995 - June 2006
Butera's Restaurant Group August 1987 - August 1992
White Petrov McHone, CPAs July 1982 - May 1987
Skills
Financial Reporting, Accounting, Tax, General Ledger, CPA, Auditing, Financial Accounting, QuickBooks, Account Reconciliation, Tax Preparation, Accounts Payable, Tax Accounting, Accounts Receivable, Internal Controls, Corporate Tax, Strategic Planning
Education
University of Houston 1987 — 1989
MS Accy, Accounting
University of Houston 1978 — 1982
BBA, Accounting
Ball High School
UnitedHealth Group September 2013 - Present
Money Management International January 2008 - July 2013
Rack Room Shoes September 2003 - January 2008
Skills
Highly motivated..., Team Leadership, Financial Analysis, Telephone Skills, Empathy, Listening to customers, Customer Service, Word, Data Entry, Typing, Microsoft Office, Microsoft Excel, Windows, Strategic Planning, Adobe Acrobat, Outlook, Telecommunications, Leadership, Microsoft Word, PowerPoint
Education
Radford University 2003 — 2007
BS, Criminal Justice, Psychology
Northside High School 1999 — 2003
Charles Schwab January 2013 - Present
Money Management International January 2010 - December 2012
Stream Global Solutions July 2009 - January 2010
Direct Marketing Services April 2007 - July 2009
Wells Fargo Home Equity March 2004 - April 2007
Taco Bell June 1996 - March 2004
Skills
Management, Training, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Microsoft Office 2010, Microsoft Access, Microsoft Outlook, Organization, Close Attention to..., People Skills, Outgoing, Dependable Team Player, Time Management, Interviews
Education
University of Phoenix 2014 — 2016
Bachelor's degree, Human Resources Management and Services
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Business Administration, Management and Operations, Junior
Westview High School 1994 — 1996
GED
Rodeo Dental & Orthodontics July 2008 - Present
Money Management International March 2006 - September 2009
US Army January 2002 - January 2008
Skills
Healthcare, Strategic Planning, Healthcare Management, Marketing Strategy, Public Speaking, Customer Service, Marketing, Marketing Communications, Managed Care, Event Planning, Team Building, Public Relations, Analysis, Contract Negotiation, Management, Recruiting, Social Media Marketing, Team Leadership
Education
Tarrant County College 2000 — 2002
Criminal Justice
R.L. Paschal High School 1996 — 2000
H.S. Diploma
Stewart Lender Services March 2012 - March 2015
Money Management International June 2010 - December 2011
Skills
Mortgage Lending, Loss Mitigation, Credit, Call Centers, Finance, Training, Loans, Banking, Risk Management, Relationship Management, Investors, Mortgage Servicing, Mortgage Banking, Loan Servicing, FHA, Underwriting, Credit Analysis, Financial Analysis, Loan Modifications
Education
University of Phoenix, Houston Campus 2010 — 2014
Business Administration
Shaw University 2002 — 2006
Business Administration
Money Management International April 2011 - Present
Money Management International May 2014 - Present
Money Management International- August 2010 - June 2011
Money Management International June 1998 - August 2010
Skills
Needs Analysis, Performance Improvement, WebEx, Call Center, Succession Planning, Workforce Planning, Employee Engagement, Captivate, Conflict Resolution, Leadership Development, Instructional Design, Employee Training, Training, Coaching, Hiring, Interviews, Leadership, Process Improvement, Strategic Planning, SharePoint, Training Delivery, Operations Management, Credit, Nonprofits, Change Management, Call Centers, Team Leadership, Human Resources, Recruiting, Team Building, Employee Relations, Workshop Facilitation, Program Management, Performance Management, Vendor Management, Organizational...
Education
University of Houston 2009 — 2013
Bachelor of Science (BS)
Houston Community College 2009 — 2011
Bachelor of Science (BS)
University of Houston 1987 — 1989
Associate of Arts and Sciences (AAS)
Houston Police Federal Credit Union December 2014 - Present
Money Management International February 2006 - November 2014
Smart Financial Credit Union April 1999 - April 2005
Shell Federal Credit Union April 1989 - April 1999
Education
University of Houston-Clear Lake 1994 — 1997
MBA
University of Houston 1989 — 1992
BS, Computer Science
Money Management International May 2014 - Present
Money Management International February 2010 - May 2014
CSK Auto February 2000 - October 2009
campusMCI 1996 - December 1999
Skills
Team Building, Process Improvement, Outlook, Management, Call Centers, Technical Support, Software Documentation, Help Desk Support, Leadership, Training, Customer Service, Budgets, Microsoft Excel, Team Leadership, Troubleshooting, Coaching, Performance Management
Education
Scottsdale Community College 1980 — 1981
Computer Science
Arcadia High School 1977 — 1980
Barclays Capital December 2008 - December 2009
CA Consult November 2007 - December 2009
Money Management International January 2005 - December 2007
Money Magazine November 2003 - November 2004
Financial Times September 1999 - October 2003
The Wall Street Journal October 1994 - August 1999
Wall Street Systems May 1989 - October 1994
Skills
Employee Relations, Onboarding, Applicant Tracking..., Talent Management, Recruiting, Talent Acquisition, Social Media
Education
University of Illinois at Chicago 1984 — 1988
L&S Mechanical April 2014 - Present
Empire Truck Lines April 2013 - April 2014
Houston Construction & Renovation 2012 - April 2013
L&S Plumbing Partnership LTD 2011 - 2012
Money Management International 2001 - 2002
Skills
Customer Service, Real Estate, Administrative..., Recruiting, Microsoft Excel, Onboarding, Benefits Administration, Outlook, Human Resources, Interviews, Applicant Tracking..., Employee Relations, New Hire Orientations, Payroll, Job Descriptions, Management
Education
San Jacinto College 1994 — 2002
Associates Degree, Social Sciences
Villa de Scones Bed and Breakfast February 2014 - Present
State of Washington July 2014 - October 2014
Spokane Country Club April 2009 - August 2012
Money Management International March 2009 - June 2009
Skills
Teaching, Fundraising, Political Science, Writing, Communication, News Writing, Creative Arts, Team Building, Leadership, Customer Engagement
Education
Washington State University 2009 — 2013
Bachelor's degree, Global Politics
Washington State University 2009 — 2013
Bachelor's degree, Global Political Science
Spokane Falls Community College 2007 — 2009
Associate of Arts (AA)
Money Management International October 2003 - Present
National Foundation for Credit Counseling February 1997 - October 2003
Education
LSE 1983 — 1986
Muntajat November 2013 - Present
MD Anderson Cancer Center 2012 - 2013
GRC Global Management Solutions 2009 - 2013
Texas Children's Hospital 2011 - 2012
ACS Healthcare Provider Solutions 2010 - 2010
Hewlett-Packard May 2009 - December 2009
Adams Harris 2008 - 2009
Fiserv Output Solutions June 2007 - July 2008
Money Management International August 2005 - June 2007
Riyad Bank 2000 - 2003
Skills
Project Management, Process Improvement, Program Management, Change Management, Business Analysis, Risk Management, ITIL, PMP, Project Portfolio..., Business Process..., COBIT, Enterprise Architecture, PMO, Strategy, Vendor Management, Business Transformation, Project Delivery, Management, IT Strategy, Consulting, Leadership, Governance
Education
Project Management Institute (PMI) 2003 — 2003
PMP, Project Management Professional Certification
University of Maryland University College 2012 — 2012
MBA, Business Administration, Management and Operations
University of Maryland College Park 1987 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Xerox November 2011 - Present
Money Management International October 2007 - November 2011
Harris County District Clerk May 2006 - October 2007
MD Anderson Cancer Center August 2005 - May 2006
Skills
Instructional Design, Organizational..., Learning Management..., Workshop Facilitation, Needs Analysis, Captivate, Blended Learning, ADDIE, Performance Consulting, E-Learning, Adult Learning Theory, Instructor-led Training, Performance Improvement, Employee Training, Instructional Technology, SharePoint, Consulting, Career Development, Learning Management, Leadership Development, Staff Development, Training Delivery
Education
University of Houston-Clear Lake 2004 — 2006
M.A., Industrial/Organizational Psychology
Texas State University 1998 — 2002
B.A., Psychology
Canon Business Process Services June 2014 - Present
BP November 2011 - June 2014
Marathon Oil Corporation April 2011 - December 2011
Dynegy March 2008 - April 2011
Accenture - Dynegy May 2007 - March 2008
Vinson and Elkins LLP November 2005 - January 2007
Imperial Sugar Company 2004 - 2005
Money Management International October 2002 - November 2004
US Navy January 2000 - September 2002
Skills
SharePoint, Visio, Business Analysis, Disaster Recovery, .NET, Software Documentation, Crystal Reports, Troubleshooting, SDLC, Integration, Requirements Analysis, PeopleSoft, Databases, Oracle, SQL, Access, Software Implementation, Solution Implementation, Content Migration, ITIL, Project Management, Business Process, Technical Support, Vendor Management, Microsoft Office, Business Process..., IT Management, Management, Process Improvement, Microsoft SQL Server, System Administration, Information Technology, Analysis, IT Strategy, Business Intelligence, Active Directory
Education
University of Houston, Victoria
BS, Computer Science - Information Systems
Money Management International November 1998 - Present
Southern Methodist University 1997 - 1999
Black Eyed Pea Restaurants August 1993 - November 1998
Six Flags May 1984 - August 1993
Skills
Disaster Recovery, Business Continuity, Vendor Management, Data Center, SharePoint, Cloud Computing, Virtualization, Call Center, Change Management, Citrix, Servers, Project Management, Strategic Planning, Active Directory
Education
Texas State University 1998 — 2001
BBA, Management
Mannheim High School 1980 — 1983
PetSmart July 2015 - Present
Target January 2014 - June 2015
Target August 2011 - January 2013
Target November 2008 - August 2011
Money Management International 2005 - 2007
Accenture 2003 - 2005
7-Eleven 1996 - 2003
Skills
Team Leadership, Team Building, Retail, Process Improvement, Leadership, Customer Service, Coaching, Driving Results, Leadership Development, Management, Store Operations, Merchandising, Employee Training, Recruiting, Visual Merchandising, Inventory Management, Store Management, Loss Prevention, Inventory Control, Training, Hiring, Time Management, Profit, Sales, Big Box, Performance Management, Succession Planning, Retail Sales, Operations Management, Interviews, Customer Satisfaction, Employee Relations
Education
San Diego State University-California State University
Bachelor of Business Administration (B.B.A.), Finance
Money Management International October 2005 - Present
Money Management International October 2005 - March 2012
AT&T October 1970 - December 2005
Education
University of Arizona
Money Management International May 2013 - Present
Money Management International May 2003 - May 2013
Money Management International March 2004 - November 2006
GE Capital August 1978 - September 2001
Skills
Process Improvement, Change Management, Six Sigma, Management, Strategy, Quality Assurance, Analytics, Team Leadership, Performance Improvement, Project Management, Business Process..., Program Management, Business Strategy, Team Building, Leadership, Call Centers, Performance Management, SharePoint, Customer Service, Analysis, Business Analysis, Strategic Planning, Leadership Development, Risk Management, Coaching, Organizational..., Visio, Customer Experience, Budgets, Operations Management, Training, Management Consulting, Data Analysis, Business Development, Access, Business Process Mapping, Semantic HTML, CSS, Responsive Web Design, JavaScript, SharePoint Designer
Education
University of Hartford 1975 — 1977
Associate of Arts, Economics
Wilton High School 1973 — 1975
Diploma
Facebook September 2013 - Present
Choice Hotels International August 2013 - May 2014
IBM (Contract Position) February 2011 - February 2012
OHSU Oregon Health & Science University February 2010 - September 2010
Jantzen Beach Center May 2009 - February 2010
Red Lion Hotels January 2007 - May 2009
Money Management International June 2006 - December 2006
Greyhound Lines, Inc. May 2003 - April 2006
Skills
Marketing, Facebook, Social Media, Customer Service, Advertising, Management, Social Media Marketing, Budgets, Project Management, Event Planning, Social Networking, Marketing Strategy, Customer Satisfaction, Project Planning, Outlook, Digital Marketing, Microsoft Office, Time Management, Strategy, Facebook Marketing, Instagram, Microsoft Excel, Online Marketing, Online Advertising, Training, Twitter, Team Building, Strategic Planning, Employee Relations, Event Management, Public Relations, Hospitality, Hospitality Management, Team Leadership, Microsoft Word, Leadership, Teamwork, Account Management, Employee Training, New Business Development, Marketing Communications, Performance Management, Salesforce.com, Payroll, Customer Experience, CRM, Hiring, Public Speaking, Email Marketing, Recruiting
Education
Portland State University 2007 — 2010
Advertising Management
Northern Arizona University 2004 — 2006
Business, Management, Marketing, and Related Support Services
Adams County Government March 2014 - Present
Money Management International August 2000 - August 2013
Skills
Xen, Video Production, Active Directory, Change Management, Video Editing, Data Center, Process Improvement, Disaster Recovery, Customer Service, SharePoint, Web Development, Citrix, Microsoft Office, Citrix Metaframe, Windows Server, Servers, VMware, Virtualization, Security, System Administration, Call Centers, Windows, Troubleshooting, Microsoft Exchange, Project Management, Backup Exec, DHCP, Hardware, Microsoft Technologies, Operating Systems, Software Documentation, Technical Support, Vendor Management, Committed to..., DNS, Laptops, Network Administration, System Deployment, VPN, Visio
Education
Texas A&M University 1989 — 1991
General
Hempstead High School 1984 — 1989
Money Management International August 2014 - Present
Money Management International July 2009 - July 2014
K-Kopy, Inc April 2006 - April 2007
REJ'S ACCOUNTING & TAX SERVICE, INC. December 2004 - February 2006
Skills
Outlook, Customer Service, Time Management, Public Speaking, Nonprofits, PowerPoint, Microsoft Word, Microsoft Office, Training, Critical Thinking, Microsoft Excel, Leadership, Data Entry, Fundraising, Research
Education
Northwood University 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Wayne County Community College 1993 — 2006
Associates, General Studies
Lincoln Senior High School 1985 — 1986
Diploma, general
New Hope Missionary Baptist Church November 2011 - Present
The Church at Bethel's Family January 2008 - May 2015
Money Management International June 2005 - August 2007
CISCO 2003 - 2005
AIG-VALIC 1998 - March 2003
Skills
Public Speaking, Team Building, Fundraising, Community Outreach, Non-profits, Strategic Planning, Event Planning, Microsoft Excel, Public Relations, Customer Service, Networking, Event Management, Coaching, Leadership Development, Training, Troubleshooting, Team Leadership, Management, Outlook, Budgets, Research, Nonprofits, Leadership, Program Development, Microsoft Word, Social Media, Microsoft Office, Teaching, Social Networking, Preaching, Pastoral Care, Volunteer Management, Staff Development, Conflict Resolution, Theology, Organizational..., Biblical Studies, Discipleship, Church Events, Youth Ministry, Religion, Pastoral Counseling, Community Development, Missions, Administration, Editing, System Administration, Grant Writing, Psychotherapy, Adult Education
Education
University of Houston 1983 — 1986
Bachelor of Science (BS), Business
Willowridge High School 1980 — 1982
General
Alamo Federal March 2014 - Present
Alamo Federal Credit Union November 2013 - Present
Pete Muriel Self Employed January 2012 - Present
Avenida Guadalupe Association 2011 - Present
Urban Progress September 2011 - September 2012
Alamo Federal Credit Union August 2004 - August 2011
Consumer Credit Counseling Service of Greater San Antonio October 2002 - November 2005
Money Management International January 2000 - September 2002
Education Service Center, Region 20 March 1996 - June 1999
USDOL, USAR Retired July 1978 - January 1995
Skills
Budgeting, Public Speaking, Counseling, Credit, Credit Counseling, English, Research, Mentoring, Hiring, Negotiation, Teaching, Interviewing, Wage and Hour..., Budgets, Interviews, Recruiting, Nonprofits, Marketing, Training, Leadership, Leadership Development, Psychotherapy, Conflict Resolution, Workshop Facilitation, Organizational..., Community Outreach, Spanish, Strategic Planning, Team Building
Education
Texas State University-San Marcos 1976 — 1978
Bachelors, Education
San Antonio College
AAS in Pre-Law, Associates Degree
Archdiocese of Galveston-Houston October 2014 - Present
Money Management International October 2005 - September 2014
Money Management International October 2002 - September 2005
Money Management International October 1999 - September 2002
Skills
Disaster Recovery, Windows Server, Active Directory, SharePoint, Virtualization, Citrix, System Administration, Visio, Troubleshooting, Servers, Data Center, VMware, Microsoft SQL Server, Software Documentation, Business Continuity
Education
University of Houston 1974 — 1980
Bachelor's Degree, Hotel, Motel, and Restaurant Management
Southern Methodist University 1998 — 1999
Microsoft Certification (MCSE)
University of St. Thomas (TX) 2003 — 2007
Master's Degree, Pastoral Studies
Asurion March 2009 - Present
Money Management International September 2007 - October 2008
Education
University of Houston 1997 — 1999
N/A, Hospitality, Business
Money Management International November 1996 - Present
Skills
Credit Counseling, Financial Education, Customer Relations, Call Center, Budgeting, Coaching, Credit, Hiring
Education
University of Maine 1992 — 1996
Money Management International Grants/Projects CoordinatorGrace House of New OrleansMay 2007 - June 2007
Education
Thunderbird School of Global Management 1974 — 1975
Masters, International Business
Money Management International 1999 - Present
Accurate Business Machines, Inc. 1984 - 1999
Skills
Telecommunications, I3 CIC, CIC Interaction..., CIC Interaction..., CIC Interaction Dialer, CIC Interaction Recorder, Call Centers, Technical Support, Telephony, Computer Hardware, Troubleshooting, Active Directory, interactive intelligence
Education
Texas Tech University 1981 — 1984
BS, Business Administration
Edward Jones 2014 - Present
Money Management International September 2012 - August 2014
NatWest January 2008 - June 2012
TNT Logistics November 2003 - January 2007
Skills
Customer Service, Credit, Banking, Finance, Loans, Private Banking, Investments, Life Insurance, Brokers
Education
Portland State University
Bachlor of Science, Social Sciences
Banks High School
Medix Staffing Solutions September 2012 - December 2013
Money Management International June 2010 - September 2012
Verizon Wireless September 1998 - September 2008
Skills
Communication Skills, Billing Systems, Retirement Benefits, Health & Welfare..., Telecommunications, Internet, 10 Key, Loans, Microsoft Word, Microsoft Office, Customer Service, Typing
Education
Strayer University 2011 — 2014
Bachelor's Degree, Business Administration, HR FOCUS, 3.6
Strayer University 2008 — 2010
Associate's Degree, Business Administration, 3.7
LAMARH HIGH SCHOOL 1983 — 1987
DIPLOMA
WEX November 2011 - Present
Wright Express August 2006 - Present
Money Management International 2001 - 2003
StarCellular/RCC 1986 - 2001
Skills
Vendor Relationships, Collections, Credit Counseling, Accounts Receivable, Credit Cards, Training, Skip Tracing, Credit, Portfolio Management, Underwriting, Financial Services, Credit Risk, Customer Retention, Credit Analysis, Call Centers, Vendor Management, Risk Management
Education
Southwestern Christian University 1977 — 1978
Wickenburg High School 1974 — 1977
Berkadia Commercial Mortgage December 2011 - Present
USAA April 2011 - April 2012
Money Management International May 2010 - November 2010
Berkadia Commercial Mortgage LLC September 2008 - June 2010
Davis & Hodgdon Associates CPAs, PLC January 2006 - September 2008
GMAC Commercial Mortgage June 2005 - March 2006
GMAC Commercial Mortgage February 2000 - June 2005
GMAC Commercial Mortgage September 1999 - February 2000
Skills
Project Management, Microsoft Office, Training, Management, QuickBooks, Loans, Process Improvement, Accounts Receivable, Accounts Payable, Real Estate, Analysis, Portfolio Management, Time Management
Education
Rivier College 1995 — 1996
Nursing
Bellows Free Academy 1991 — 1995
High School Diploma
DeVry University OnlineOnline
Bachelor of Arts, Technology Management
University of Phoenix OnlineOnline
Bachelor of Science, Business Administration
AZ Dept of Housing January 2012 - Present
Money Management International October 2010 - 2011
Accountant Self-Employed June 2010 - September 2010
MARIX SERVICING January 2007 - June 2010
CONNECTICUT HOUSING FINANCE AUTHORITY January 1995 - January 2007
CT Housing Finance Authority January 1995 - January 2000
HOUSING AUTHORITY INSURANCE January 1992 - January 1995
CT CREDIT UNION LEAGUE January 1990 - January 1992
Bursar's Office January 1987 - January 1988
Yale University January 1982 - January 1988
Skills
Mortgage Lending, Auditing, Accounts Receivable, Account Reconciliation, Accounts Payable, Loans, Microsoft Office
Education
National Center 2006 — 2006
Quinnipiac University 1985 — 1999
Bachelor of Science Degree, Accounting
Money Management International February 2011 - Present
Self Employed 2009 - 2011
Parkway Bank & Trust Company 2006 - 2009
Washington Federal 1996 - 2006
Skills
Loss Mitigation, Loan Modifications, Process Improvement, Call Centers, Change Management, Coaching, Financial Analysis, Customer Service, Risk Management, Microsoft Office, Microsoft Excel, Personal Finance, Financial Services, Management, Underwriting, Refinance, Budgets, Loan Servicing, Banking, Finance, Team Building
Education
Northern Arizona University-The W. A. Franke College of Business 1972 — 1975
Bachelor's degree, Business Administration and Management, General
Money Management International October 2009 - July 2010
Texas Army National Guard October 2006 - January 2010
Education
University of North Texas 1990 — 1993
BA, Biological Sciences
Money Management International May 2006 - Present
Skills
Customer Service
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), 3.12
Texas Southern University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
Money Management International January 2008 - Present
Ref-Chem, L.P. March 2001 - May 2007
Skills
Microsoft Office 2010..., ADP Products..., SharePoint, Recruiting, Human Resources, Employee Relations, Applicant Tracking..., Process Improvement, Interviews, Onboarding, Management, Team Building, Sourcing, Customer Service, Hiring, Time Management, Payroll, PeopleSoft, Conflict Resolution, Nonprofits, Leadership, Temporary Placement, Marketing, Sales, Benefits Administration, Workforce Planning, Data Entry, Policy, Job Descriptions, Organizational..., New Hire Orientations, Leadership Development, Employee Training, Talent Management, SDLC, Software Documentation, Personnel Management, Call Centers, Outlook, Internet Recruiting, Technical Recruiting
Education
Dobie High School
HR Houston
Training/ Certifications
San Jacinto College
Associate's degree, General Studies
Tegeler Career Center
High School Diploma
Our Lady of the Lake Regional Medical Center April 2014 - Present
Money Management International January 2010 - March 2014
Money Management International April 2005 - January 2010
Bank One 2003 - January 2005
Bank One 2002 - 2003
Bank One 2001 - 2002
First USA 1998 - 2001
Skills
New Business Development, Business Relationship..., Special Collections, Credit, Process Improvement, Banking, Team Building, Project Management, Call Center, Budgets, Access, Change Management, Microsoft Excel, Customer Service, Visio, Coaching, Microsoft Word, Strategic Planning, Call Centers, Business Analysis, PowerPoint, Analysis, Outlook, Management, Finance, Negotiation, Leadership, Program Management, Training, Vendor Management, Financial Analysis, Nonprofits
Education
University of Phoenix - Baton Rouge Campus 2002 — 2004
MBA
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 1997
B.A.
Philips October 2011 - Present
NASA June 2006 - October 2010
KBR March 2010 - July 2010
Money Management International July 2003 - April 2004
Everyone's Internet May 2002 - June 2003
Skills
Document Management, Software Documentation, Materials Management, Procurement, SAP, Contract Management, Documentum, MS Project, Project Planning, Quality Assurance, Access, Process Scheduler, Project Control, Process Improvement, EPC, Databases, Proposal Writing, Supervisory Skills
Education
Sam Houston State University 1999 — 2005
BA - Not complete, English Literature (British and Commonwealth)
General H.H. Arnold 1996 — 1999
Money Management International February 2010 - December 2013
Money Management International February 2010 - October 2011
Consumer Credit Counseling Service February 2008 - February 2010
YWCA El Paso Del Norte Region February 2008 - February 2010
YWCA Metro Vancouver February 2008 - February 2010
Pueblo of Acoma Housing Authority August 2005 - May 2007
SER De New Mexico October 2004 - August 2005
Skills
Program Management, Affordable Housing, Foreclosure Prevention, Real Estate, Grants, Investment Properties, Psychotherapy, Investments, Fundraising, Foreclosures, Insurance, Funding, Loss Mitigation, Teaching, Program Evaluation, Employee Training, Community Development, Policy, Community Outreach, Grant Writing, Finance, Loan Servicing, Mortgage Servicing, Loan Modifications, Workshop Facilitation, Supervisory Skills, Underwriting, Administration, Financial Education, Leadership, Credit Analysis, Leadership Development, Program Development, Refinance, Reverse Mortgages, Policy Analysis, Staff Development, Conflict Resolution, Executive Management
Education
TVI 1986 — 1986
Certificate, Computer Accounting
New Mexico State University 1976 — 1982
Associates, Occupational Business
New Mexico State University-Alamogordo
Associate's degree, Business Administration and Management, General
Money Management International June 1995 - Present
Skills
SharePoint, Business Analysis, Disaster Recovery, Microsoft SQL Server, Process Improvement, Software Documentation, SDLC, Vendor Management
Education
Prairie View A&M University 1980 — 1984
Bachelor of science
Portland Regency Hotel and Spa June 2011 - November 2014
Enrollment Solutions October 2013 - November 2013
Money Management International April 2009 - March 2013
Bonney at TD Banknorth September 2008 - December 2008
City of Saco May 2006 - July 2006
The Saco Motel April 2005 - June 2006
Manpower February 2006 - May 2006
The Portland Regency Hotel July 1998 - April 2005
Hampton Inn May 1997 - July 1998
Skills
Management, Finance, Nonprofits, Human Resources, Loans, Editing, Public Speaking, Credit, Fundraising, Leadership Development, Community Outreach, Mortgage Lending, Outlook, Training, Research, Workshop Facilitation, Leadership
Education
University of New England 2006 — 2008
Bachelor of Science (BS)
Andover College 2004 — 2006
Associate's Degree
Money Management International February 2008 - Present
MMI 2008 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, PowerPoint, English, Customer Service
Education
University of Phoenix 2003 — 2005
Master's Degree, Elementary Education and Teaching, 3.85
Northern Arizona University 1989 — 1992
Bachelor's Degree, Small Business Administration/Management, Average
Money Management International January 2008 - Present
Longhorn Steakhouse May 2003 - June 2006
Skills
Management, Public Speaking, Restaurants, Training, Event Planning, Restaurant Management, Time Management, Catering, Hospitality, Food & Beverage
Education
University of Maine at Presque Isle 1971 — 1974
Political Science, History, 2.6
University of Maine at Presque Isle 1970 — 1974
BS, Political Science and Government
Money Management International December 2014 - Present
APAC Customer Services March 2014 - Present
JPMorgan Chase July 2009 - January 2010
Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Data Entry, Coaching, Call Centers, Outlook, Customer Satisfaction, Credit, Sales, Software Documentation, Team Building
Education
Park University 2010 — 2013
Associate's degree, Social Psychology
AAA Southern New England September 2007 - Present
Home Funds Direct September 2006 - September 2007
Money Management International September 2005 - September 2006
Skills
Loan Origination, Car Loans, Insurance, Customer Service, Credit Analysis, Songwriting, Guitarist
Education
Providence College 2001 — 2005
Bachelor's degree, Psychology
Money Management International June 2008 - January 2011
Money Management International September 2000 - June 2008
Money Management International August 1999 - June 2008
Money Management International June 1994 - August 1997
Money Management International August 1991 - June 1994
Skills
Credit Counseling, Reverse Mortgages, Debt Management, Account Management, Staff Supervision, Quality Assurance, Nonprofits, Executive Level..., Client Education
Education
University of Maryland College Park 1974 — 1978
Bachelor of Arts (BA), Communication and Media Studies
Money Management International 2000 - 2013
Education
University of Massachusetts, Amherst 1993 — 1997
Bachelor's degree, History, 3.40
Stewart Title April 2011 - Present
Money Management International December 2010 - January 2012
Skills
Mortgage Lending, Loans, Sales, Microsoft Excel, Real Estate, Negotiation, Credit, Management, Risk Management, Selling, Financial Analysis, Call Centers, Short Sales, FHA, Finance, Contract Negotiation, Refinance, Loan Origination, Loss Mitigation, Foreclosures, Mortgage Banking
Education
San Jacinto College
Money Management International May 2006 - Present
JPMorgan Chase & Co. May 1999 - May 2006
Education
The University of Texas at Austin
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Home Point Financial Corporation September 2015 - Present
Digital Federal Credit Union February 2015 - July 2015
Citizens Bank October 2013 - January 2015
Money Management International February 2009 - March 2013
Bank of America December 2005 - January 2009
Skills
Mortgage Lending, Banking, Credit, Loans, Credit Analysis, Customer Service, Finance, Risk Management, Financial Analysis
Education
University of New Haven 2001 — 2005
University of New Haven
Bachelor's degree
Ocwen Financial Corporation - US January 2012 - July 2015
Money Management International September 2009 - October 2011
Walgreens September 2008 - February 2009
Rockport Apartments February 2007 - August 2007
Skills
Financial Analysis, Financial Reporting, Accounts Payable, Accounts Receivable, Management, Finance, Mortgage Underwriting, Accounting
Education
University of Houston 1999 — 2004
Bachelor of Business Administration (BBA), Accounting and Finance